CanadianSME Small Business Podcast: Recent Episodes

SK Uddin

Welcome to the Canadian SME podcast, a podcast for Canadian Small Businesses. In our podcasts, we interview Canadian experts and entrepreneurs to give small business owners access to expert knowledge that helps them grow their enterprises. Our mission is to empower Canadian small and medium enterprises and help them reach a bigger audience through our platform. Calling upon some of the most successful subject matter experts in the industry, the small business podcasts aim at identifying issues and finding solutions, all this while helping the business owners.

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Welcome to the CanadianSME Small Business Podcast, hosted by Brent Edwards. The future of hospitality is being shaped before guests ever walk through the door. Today, we explore how hotels can increase direct bookings, reduce dependency on third-party platforms, and stay visible in the AI-driven travel landscape.

Joining us is Nicki Graham, Chief Marketing Officer at Cendyn. With nearly 20 years of global marketing experience, Nicki leads strategies for a hospitality technology platform powering over 32,000 hotels worldwide and helping properties turn digital engagement into revenue growth.

Key Highlights

  1. AI Visibility: How hotels can stay discoverable as search behavior evolves.
  2. Direct Booking Growth: Reducing OTA dependency and increasing guest conversions.
  3. Data-Driven Loyalty: Turning guest interactions into long-term relationships.
  4. AI-Powered Operations: Using technology to improve hotel decision-making.
  5. Future-Proof Hospitality: Steps to strengthen digital strategy and revenue growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore corporate customer acquisition pipelines and marketing ROI optimization across mature industries.

Joining us is Dr. Khatereh Pourasadollahi, a marketing executive and researcher with over 11 years of experience. She serves on the BBB Board for British Columbia and Yukon, championing ethics and marketplace trust.

Key Highlights

  1. Ad Failures: Structural gaps that make paid ads ineffective.
  2. AI & Discovery: How AI reshapes consumer search and brand visibility.
  3. Data to Action: Turning raw marketing metrics into strategic decisions.
  4. Budget Optimization: Prioritizing spend to maximize results on limited budgets.
  5. Trust & Value: How ethics and marketplace trust drive long-term corporate value.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore embedded distribution networks, consumer risk education, and affinity partnerships that simplify complex property protection models through a new collaboration announced with TD Insurance and REALTOR.ca. In 2026, businesses and homeowners must move past late-stage closing bundles to deploy early property education and proactive planning tools.

Joining us is Steve Laurin, Vice-President of the Affinity Market Group at TD Insurance. With 25 years of expertise in digital transformation, distribution engineering, and partner relations, Steve manages one of Canada’s largest affinity insurance portfolios, helping millions of Canadians understand and access property protection.

Key Highlights

  1. Early Insurance: Why buyers should integrate property insurance before closing.
  2. Annual Coverage: Common misconceptions and staying prepared with regular reviews.
  3. REALTOR.ca Integration: Using digital tools to connect buyers with insurance planning.
  4. Affinity Management: Simplifying complex coverage concepts across 700+ partnerships.
  5. Commercial Risk Steps: Practical actions to protect commercial properties immediately.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Your biggest revenue opportunity may already be sitting inside your customer database. Today, we explore how businesses can transform overlooked data, AI tools, and sales processes into powerful growth engines.

Joining us is Julio Viskovich, Chief Marketing Officer at Set 2 Close. A Forbes Top 30 Social Selling Influencer and former Hootsuite and Microsoft digital transformation leader, Julio helps B2B organizations unlock hidden revenue through smarter RevOps strategies.

Key Highlights

  1. CRM Transformation: Turning scattered customer data into predictable revenue systems.
  2. Hidden Revenue: Recovering growth opportunities from dormant customer accounts.
  3. AI-Powered Selling: Using AI strategies to improve B2B visibility and conversions.
  4. Sales Efficiency: Unlocking team potential without increasing headcount.
  5. Pipeline Optimization: Practical steps to accelerate revenue growth quickly.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore practical AI adoption, avoiding hype, and finding where automation can create real business value.

Joining us is Kyle Lubieniecki, Founder and AI Product Lead at Fractions Studio, sharing insights on AI strategy, product leadership, and helping founders make smarter technology decisions.

Key Highlights

  1. AI Without Hype: Identifying where AI creates real business impact.
  2. Problem-First AI: Avoiding chatbot traps by solving the right problems.
  3. Fractional Expertise: Accessing senior product leadership without full-time costs.
  4. AI Validation: Testing ideas before investing in development.
  5. Quick AI Wins: Practical first steps for businesses with limited resources.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore industrial AI, manufacturing optimization, and intelligent platforms transforming complex operations in 2026.

Joining us is Sunil Vedula, Co-CEO and Founder of NTWIST, sharing insights on AI-driven industrial transformation, operational efficiency, and how intelligent solutions are helping businesses optimize performance.

Key Highlights

1. Mine-to-Mill Optimization: Unifying industrial processes to improve performance and yield.

2. SME Manufacturing Advantage: Unlocking hidden capacity through intelligent optimization.

3. Intelligence Layer Approach: Enhancing ERP and SCADA systems without replacing them.

4. Risk Mitigation: Addressing cybersecurity, IP, and platform adoption concerns.

5. Contextual AI Knowledge: Combining machine learning with operational expertise for accurate predictions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for scaling hospitality businesses. Today, we dive into automation pipelines, back-of-house optimization, and operational compliance for modern restaurants.

Joining us is Afshin Mousavian, Co-Founder and CEO of Actual, a hospitality automation platform. Afshin combines 20 years of tech leadership with hands-on restaurant experience to help operators optimize tips, payroll, and service workflows.

Key Highlights

  1. Frontline Service First: Exceptional service reduces tipping tension more than technology alone.
  2. Back-of-House Optimization: Streamlined operations improve team efficiency and customer satisfaction.
  3. Handling High Traffic: Operational systems keep restaurants stable during peak demand.
  4. ROI in Automation: Owners should evaluate real impact before adopting new technology.
  5. Team & Margin Balance: Supporting staff while protecting profits is key to sustainable growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. LinkedIn is no longer just a networking platform—it’s becoming a growth engine for professional credibility. Today, we explore how experts can build visibility, trust, and business opportunities without spending hours creating content.

Joining us is Mitt Korot, Founder and CEO of ProVoices.io. With leadership experience across enterprise AI, Accenture, and Novo Nordisk, Mitt shares how AI-powered thought leadership is helping professionals and organizations strengthen their digital presence.

Key Highlights

  1. LinkedIn Evolution: Why professional visibility has become essential for business growth.
  2. AI-Powered Thought Leadership: How ProVoices.ai helps experts create authentic content efficiently.
  3. The Cost of Silence: Why avoiding LinkedIn can become a missed business opportunity.
  4. Enterprise Visibility: How organizations are scaling thought leadership across teams.
  5. Future of Influence: What successful professional firms will do differently in the years ahead.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore proactive legal strategy, corporate foundations, and preparing businesses for sustainable growth and successful exits.

Joining us is Elena Favaro Viana, Founding and Managing Partner of EFV Legal Professional Corporation, sharing practical legal insights to help entrepreneurs protect, scale, and strengthen their businesses.

Key Highlights

  1. Proactive Legal Planning: Building strong foundations for long-term business success.
  2. Legal Growth Strategy: Using legal frameworks to support revenue and expansion.
  3. AI Contract Risks: Understanding the dangers of AI-generated agreements.
  4. Exit Readiness: Preparing businesses for successful investment or acquisition.
  5. Legal Misconceptions: Addressing common challenges faced by small business owners.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore fractional leadership, revenue growth, and operational strategies helping businesses scale efficiently.

Joining us are Cindy-Lynn Steele & Mark Johnson, Executive Partners at BelMark Plus Inc., sharing insights on digital transformation, execution, and building stronger business systems.

Key Highlights

  1. Revenue Expansion: Growing new revenue streams without losing core focus.
  2. Omnichannel Growth: Turning customer data into profitable digital strategies.
  3. Execution Discipline: Keeping teams aligned during market expansion.
  4. Fractional Leadership: Choosing the right executive model for business needs.
  5. Operational Integrity: Building trust through fairness and effective systems.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Cyber threats are no longer just an IT problem—they are a business survival challenge. Today, we explore how organizations can build digital resilience, protect critical assets, and stay operational in an increasingly hostile cyber landscape.

Joining us is Patrick Naoum, P. Eng., Chief Strategy Officer at ESI Information Technologies Inc. With nearly 30 years of executive leadership in technology, cybersecurity, and strategic growth, Patrick shares insights on building stronger defenses for modern enterprises.

Key Highlights

  1. Beyond Basic Security: Why modern businesses need complete cyber resilience strategies.
  2. Hidden Targets: Breaking the myth that small businesses are safe from cyberattacks.
  3. Incident Response: The critical actions required during a live security breach.
  4. AI & Cyber Risk: How artificial intelligence is transforming business security challenges.
  5. Building Resilience: Practical steps to protect data and strengthen enterprise defenses.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down Generative Engine Optimization, local map pack tracking, and programmatic asset strategies for high-intent commercial keywords. In 2026, businesses must move beyond basic websites to AI-driven schemas and technical ledger architectures.

Joining us is Martin Vassilev, Founder and CEO of Ottawa SEO Inc. Martin is an elite search strategist and software engineer, known for ranking over 200 web properties and being profiled in The New York Times for a record-breaking search engine achievement. He personally designs every technical brief and authority pipeline for his clients.

Key Highlights

  1. NYT Profile Insights: Lessons learned from competing for the top Google spot.
  2. AI SEO Transition: How local brands should optimize for AI-driven search.
  3. Client Protection: Testing strategies on personal web portfolios to safeguard budgets.
  4. Local Map Dominance: How to secure top spots in local search and "Near Me" queries.
  5. Digital Audits: Practical steps for emerging businesses to capture local revenue quickly.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI-driven platforms are modernizing the Canadian insurance sector, transforming complex workflows into actionable business results in 2026.

Joining us is Jeff Barsalou, Co-Founder and Chief Revenue Officer of QuickFacts, who shares insights on digital transformation, AI in B2B sales, and building a family-led Insurtech leader with near-zero customer churn.

Key Highlights

  1. Insurance Transformation: Jeff explains how technology is modernizing Canadian brokerage operations.
  2. AI in B2B Sales: Jeff discusses AI’s role in reshaping business development strategies.
  3. Customer Trust: Jeff highlights maintaining trust at scale for long-term growth.
  4. Workflow Simplification: Jeff shows how Commercial Lines streamlines complex insurance processes.
  5. Family-Led Vision: Jeff shares how entrepreneurship and shared vision shape QuickFacts’ success.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Digital transformation fails when technology moves faster than strategy. Today, we explore how businesses can turn complex systems, AI investments, and digital platforms into measurable growth outcomes.

Joining us is Scott Snowden, Partner at Flywheel Strategic. A technology strategist and enterprise digital architect with two decades of experience, Scott helps B2B organizations simplify operations, improve user experiences, and build sustainable digital momentum.

Key Highlights

  1. Digital Transformation Gaps: Why businesses struggle to turn technology investments into results.
  2. Practical AI Adoption: What separates successful AI strategies from failed initiatives.
  3. Digital Frameworks: How structured approaches protect margins during system upgrades.
  4. Future Disruptions: The technology trends reshaping mid-market businesses.
  5. Smarter Investments: Identifying software solutions that deliver real business value.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern organizations are transforming employee experience with AI-driven feedback and culture enablement.

Joining us is Rob Catalano, Co-Founder and Chief Engagement Officer at WorkTango, a global HR tech pioneer recognized for building platforms that amplify workforce engagement and retention.

Key Highlights

  1. Annual Surveys Are Outdated: Traditional surveys fail to capture real-time employee sentiment.
  2. AI-Driven Feedback: AI can convert employee input into actionable management insights.
  3. Recognition Boosts Performance: Structured recognition programs improve retention and productivity.
  4. Incentives Drive Engagement: Operational incentives increase training adoption and workforce motivation.
  5. HR Tech Mindset: Innovative platforms elevate the employee experience and organizational culture.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how brands can move beyond visibility and use strategic storytelling to influence real consumer behavior.

Joining us is Andrew Wagar, President and CEO of Swerve Strategic Marketing. Andrew shares how PR, influencer marketing, and digital strategy come together to drive measurable growth.

Key Highlights

  1. Influencer ROI: Andrew explains how influencer marketing can drive actual sales.
  2. Channel Synergy: Andrew shares how digital and influencer strategies boost conversions.
  3. PR Advantage: Andrew highlights why PR is the missing link in many campaigns.
  4. Scaling Smart: Andrew explains how small brands can grow without large budgets.
  5. 2026 Trends: Andrew outlines the key shifts shaping consumer marketing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down the operational mechanics of real startup growth and why structural foundations matter more than hype or valuations in 2026.

Joining us is Elizabeth Thorsen, Owner and Principal at Elle Thorsen Consulting. Based in Vancouver, Elizabeth has 15+ years of experience guiding tech, climate, and innovation startups toward execution readiness and scalable growth.

Key Highlights

  1. Fundable vs. Scalable: The difference between raising capital and building a business that lasts.
  2. Hype Gap: Why many startups crash after their first major funding round.
  3. VC Funding Disparity: The ongoing challenges women-led startups face in venture capital.
  4. Ecosystem Gaps: Missing pieces in Canada’s startup and accelerator landscape.
  5. Responsible AI Growth: How businesses can adopt AI while maintaining sustainability and community impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit https://canadiansme.ca/ and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at https://smbfoundation.ca/.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore the transformation of higher education in an AI-powered world.

In 2026, classrooms are shifting from content delivery to active application, requiring educators to focus on engagement, personalization, and interactive learning. Joining us is Eric Gardiner, Director of Thought Leadership at Top Hat, co-host of the Higher Listenings podcast, and advisor to over 900 institutions across North America.

Key Highlights

  1. Educator’s Role: Teachers now guide application and critical thinking, not just content delivery.
  2. Personalized Learning: ACE tools tailor the student journey to boost engagement.
  3. Tech ROI: Many institutions struggle to realize measurable returns from edtech investments.
  4. Content Evolution: AI transforms how course materials are created and delivered.
  5. Outdated Beliefs: Higher education must shift past traditional learning assumptions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore AI-ready enterprise networks and secure platform deployment for Canadian businesses.

In 2026, scaling AI safely requires context-aware infrastructure, unified data connectivity, and robust cyber threat intelligence. Joining us is Raj Juneja, President of Cisco Canada.

Key Highlights

  1. AI Network Foundations: Strong physical networks are critical for scaling AI workloads.
  2. Readiness Gap: Many Canadian companies lack network preparedness, affecting competitiveness.
  3. Secure AI Deployment: Trust-first infrastructure is essential for daily AI operations.
  4. Unified Platforms: Consolidated systems simplify monitoring and strengthen security.
  5. Innovation Ecosystems: Complex cloud and analytics leadership shapes partner networks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore experiential marketing and brand activations that break through digital fatigue.

Joining us is Margot Silverstein, Associate Director of Growth at XMC, guiding national brand activations, sponsorship evaluation, and strategic partnerships across multiple industries.

Key Highlights

  1. Experience Premium: Real-world brand experiences now outpace traditional digital ads.
  2. Sponsorship ROI: Measuring performance in real time maximizes impact and optimization.
  3. National Program Execution: Data-driven intention ensures large campaigns move the brand needle.
  4. Regulated Sector Creativity: Compliance and creativity coexist through strategic storytelling.
  5. Community & Leadership: Youth philanthropy strengthens corporate leadership and purpose.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore high-impact creative execution and building unified brand ecosystems.

Joining us is Danielle McNeill, Co-Founder and Marketing Director at Definitely Real, leading strategy for their top-tier client roster including Arc’teryx and Nimmo Bay Resort.

Key Highlights

  1. Brand Foundation: Branding must precede marketing to guide all creative efforts.
  2. Marketing Flow: Build a consistent marketing river rather than chasing one-off trends.
  3. Earned Growth: Small businesses can win through community and word-of-mouth marketing.
  4. Creative Preservation: AI challenges the sustainability of creative talent if unchecked.
  5. Mentorship Safety Net: Mentorship helps future-proof creative careers in an AI-driven world.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore marketing strategies for professional service and B2B firms navigating rising media costs.

Joining us is Brian Brett, Director of Marketing and Communications at Smith + Andersen, guiding full-stack marketing, brand strategy, and client acquisition for one of Canada’s premier engineering consultancies.

Key Highlights

  1. Marketing on a Budget: Small businesses can build effective marketing functions cost-efficiently.
  2. B2B Marketing Strategies: Long-cycle industries require tailored, high-impact approaches.
  3. Communications vs. Marketing: Distinguishing these ensures clear strategic focus.
  4. Brand Equity: Strong branding helps firms escape commoditized markets.
  5. Corporate vs. Personal Relationships: Both are crucial in winning business.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore enterprise brand transformation, risk management, and alternative portfolio evolution.

Joining us is Leisha Roche, Chief Marketing Officer at PICTON Investments, leading market repositioning for one of Canada’s premier alternative investment firms.

Key Highlights

  1. Brand as Growth Engine: Brand should drive strategic growth, not just marketing.
  2. Industry Transformation: Marketing can reshape an entire industry, not only a company.
  3. Investment Habits: PICTON is changing how the world approaches investing.
  4. Corporate Reinvention: Leaders must recognize when and how to reinvent business models.
  5. Leadership Mindset: Adopt a proactive mindset to navigate uncertainty and change.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore workplace technology, cybersecurity risks, and protecting modern business operations.

Joining us is Ryan Oriwol, Sales Executive at Davidson Violette & Associates Inc., sharing insights on secure infrastructure, risk mitigation, and technology strategies for Canadian businesses.

Key Highlights

  1. Cyber Misconceptions: Understanding the real cybersecurity risks facing small businesses.
  2. Connected Device Risks: How overlooked hardware can create security vulnerabilities.
  3. Penetration Testing: Strengthening defenses through proactive security assessments.
  4. Cyber Insurance Challenges: Why compliance requirements are increasing for SMEs.
  5. Risk Assessment: How security audits improve protection and reduce operational costs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore youth-led venture creation, equitable capital access, and the role of entrepreneurship in driving economic mobility for young Canadians in 2026.

Joining us is Rob Ironside, Executive Director of League of Innovators, who shares insights on supporting high-potential, youth-led businesses, zero-equity accelerators, and building the skills necessary for the future of work.

Key Highlights

  1. Youth Founder Challenges: Rob outlines the economic barriers young entrepreneurs face today.
  2. Zero-Equity Accelerator Model: Rob explains why LOI offers a free, zero-equity program.
  3. Entrepreneurship for Social Mobility: Rob discusses how startups can drive community impact.
  4. Future-of-Work Skills: Rob highlights why entrepreneurial skills are essential for the workforce.
  5. Physical Innovation Spaces: Rob shares how North House supports collaboration and growth for founders.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the evolving landscape of Anti-Money Laundering (AML) and Anti-Terrorist Financing (ATF) in 2026, highlighting why robust compliance is crucial for both financial and non-bank sectors.

Joining us is Mondiu Jaiyesimi, Partner at MNP LLP, leading AML and ATF advisory in Ontario. He shares insights on emerging trends, rising expectations for fintech and iGaming, and the board’s role in fostering a culture of compliance.

Key Highlights

  1. Emerging AML Risks: Current trends and National Risk Assessment guidance for Canadian reporting entities.
  2. Non-Bank Expectations: Regulatory changes and practical challenges for iGaming, fintech, and PSPs.
  3. Board Engagement: How governance shapes compliance and involves boards without deep AML expertise.
  4. Program Optimization: Tips for building or updating AML programs and preparing for regulatory scrutiny.
  5. Core Takeaway: Key message for Canadian SMEs on confidently managing regulatory obligations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how to scale a specialized tech startup globally, drive cross-border team performance, and remain competitive in rapidly changing industries.

Joining us is Erica Anderson, VP of Marketing & Product at Income Access, sharing her insights on growth strategy, international expansion, and navigating regulatory changes in Canada.

Key Highlights

  1. Growth Journey: How Income Access has evolved over 17 years.
  2. Global Expansion: Lessons learned from scaling internationally.
  3. Regulatory Opportunities: Navigating Canada’s digital betting markets.
  4. Acquisition Strategy: Managing culture during the Paysafe acquisition.
  5. Market Relevance: Keeping an established business competitive in 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for scaling and modernizing professional services. Today, we focus on AI-driven wealth management and how advisors can protect client trust while reducing operational friction.

Joining us is John Connell, Co-founder and CEO of Focal AI, Canada’s leading secure AI assistant for financial planners. John has led high-growth tech initiatives at Microsoft, compliance platforms, and wealth management firms.

Key Highlights

  1. AI Gaps in Wealth Management: Generic AI models often fail to address operational inefficiencies for advisors.
  2. Time-Saving Agentic Workflows: Native AI assistants expand client capacity without additional headcount.
  3. Data Security & Compliance: AI platforms must meet Canada-specific residency and regulatory standards.
  4. Adapting for Intergenerational Clients: Advisors need strategies to maintain trust with digitally native investors.
  5. Go-To-Market Lessons for Regulated Tech: Founders must navigate compliance while scaling in Canada’s financial ecosystem.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore behavioral science insights that optimize team performance under pressure.

Joining us is Tammy Arseneau, Founder and CEO of Cortical Consulting & Coaching, a global expert in organizational effectiveness and leadership alignment.

Key Highlights

  1. Outpaced Leader: Many leaders struggle to manage growing operational complexity.
  2. Cost of Ambiguity: Workplace ambiguity directly lowers team performance.
  3. Behavioral Insights: Stress shapes team communication and decision-making.
  4. Change Management Pitfalls: Companies often mishandle organizational change.
  5. Practical Clarity: Clear frameworks improve team alignment and decisions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how industrial companies can modernize operations and build resilience through practical digital transformation and operations-first architecture in 2026.

Joining us is Frederic Elias, Head of Growth at OnTarget Group, a licensed engineer and MBA with global field experience in high-stakes environments. He now helps Canadian construction and manufacturing firms modernize through the Microsoft ecosystem.

Key Highlights

  1. Execution Lessons: Insights from high-stakes international field operations.
  2. Operational Mistakes: The biggest gaps in industrial digital readiness today.
  3. Driving Adoption: Why transformation projects fail and how leaders can succeed.
  4. Practical Automation: Cutting through AI hype to implement usable solutions.
  5. Optimized Operations: What a fully streamlined construction or manufacturing operation looks like.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore scaling service-based businesses, streamlining operations, and avoiding entrepreneur burnout in 2026.

Joining us is Adriana Fierastrau, CEO of Ontario Assistant, sharing insights on systemizing back-end workflows, automations, and virtual support teams.

Key Highlights

  1. Common Bottlenecks: Identifying the top operational hurdles in service-based businesses.
  2. High-Impact Automations: Simple automations that save hundreds of hours annually.
  3. AI vs. Human Support: How to decide between automation, AI, or hiring assistance.
  4. Burnout Signs: Recognizing when operations cause overwhelm and taking action.
  5. Immediate Relief: Quick steps leaders can implement this week to streamline operations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore the challenges and solutions for lone worker safety across small businesses in North America.

Joining us is Lester Tiro, Marketing Manager at SafetyLine Lone Worker, who brings expertise in marketing, product storytelling, and translating complex workplace safety requirements into actionable solutions.

Key Highlights

1.Hidden Risks: Small businesses often overlook critical lone worker hazards.

2. Digital Safety Tools: Affordable tech can significantly enhance worker protection.

3. Program Essentials: Core elements define a strong lone worker program.

4.Remote Coverage: Workers can stay safe even without cell or Wi-Fi access.

5. Business Impact: Improved lone worker safety boosts operations beyond compliance.

Special Thanks to Our Partners:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Kripa Anand. Today, we explore AI-driven marketing and digital brand execution for B2B businesses.

In 2026, building a dominant market presence requires translating complex technical capabilities into clear, trust-building stories. Joining us is Mikaela Nicholson, Senior Manager of Marketing at Agile Bookkeeping.

Key Highlights

  1. AI in Marketing: AI is transforming how B2B brands strategize and execute campaigns.
  2. Organic Trust: Brands can foster genuine trust even in automated digital environments.
  3. Human-Tech Balance: Automation should complement, not replace, human connection.
  4. Lead-Gen Web Engine: Effective websites combine SEO, AI visibility, and conversion design.
  5. Cross-Sector Insights: Diverse experience drives scalable, adaptable growth strategies.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari, where we explore strategies for modern marketing and customer engagement. Today, we focus on data-driven campaigns, authentic cultural insights, and community-first brand activation across Canada.

Joining us is Björn Bruschke, Associate Vice President of Marketing, Insurance at TD Bank Group, with over 15 years leading national marketing programs and multi-million-dollar growth initiatives.

Key Highlights

  1. Authentic Cultural Insights: How organizations can uncover and leverage cultural insights for high-performing campaigns.
  2. SME Participation in Major Events: Engaging local audiences during global events without large budgets.
  3. Horn Repair Goodwill Campaign: Using personal experience and strategic planning to drive community impact.
  4. Balancing Performance and Brand: Integrating short-term marketing wins with long-term brand equity.
  5. From Strategy to Execution: Frameworks that translate high-level marketing vision into flawless operational workflows.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast hosted by Maheen Bari. Today, we explore franchise expansion, credit modeling, and risk management in 2026.

Joining us is Terry Thrower, National Manager of Franchise Banking at TD, sharing insights on scaling franchise portfolios and leveraging specialized banking strategies.

Key Highlights:

1. Financial Readiness: How to determine if you’re ready to buy a franchise.

2. Brand Viability: Evaluating the true potential of a franchise opportunity.

3. Specialized Advisory: Why franchise banking expertise matters for owners.

4. Multi-Unit Scaling: Financial challenges when expanding to multiple locations.

5. Franchise Trends: Key macro trends shaping the Canadian franchise sector.

6. Banking Relationships: Advice for franchise owners on managing credit and capital.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we discuss how leaders set the “temperature” of their organization and why it matters in an AI-driven workplace.

Joining us is Reena Narayan, founder of Hot Leadership, who helps leaders stay people-first under pressure and build cultures where teams thrive.

Key Highlights

  1. The Temperature of Leadership: Origin and meaning of 'Hot Leadership'.
  2. The Cost of Cold Leadership: Impact of leadership going cold on teams.
  3. Competitive Advantage for AI: Hot Leadership as a business differentiator.
  4. Intent versus Impact: Applying Hot Leadership effectively in daily work.
  5. Creating a Hot Culture: How it transforms culture, performance, and retention.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is solving the $50 billion fashion return crisis by tackling the persistent problem of sizing and fit.

Joining us is Edgar Azcorra, Founder and CEO of Xactsize, a tech entrepreneur building the AI infrastructure that connects brands, factories, and customers to improve apparel fit and reduce returns.

Key Highlights

  1. Sizing Challenges: Why fit remains a major problem in fashion.
  2. AI-Driven Decisions: Using AI to reduce returns and optimize production.
  3. Intelligence Layer: How data infrastructure will reshape fashion by 2030.
  4. Global Scaling: Turning partnerships into real-world deployments.
  5. Founder Insights: How early experiences shaped the platform design.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore middle management, corporate execution, and leading teams under dual pressures.

Joining us is Parm Chohan, founder of Conquer Leadership Inc., sharing how he helps managers translate core values into daily operational behaviors.

Key Highlights

  1. Middle Management Challenges: Leadership hurdles as businesses scale and grow complex.
  2. Values-Based Leadership: The importance of values and Return on Values for business success.
  3. PDD Framework: Staying calm under pressure with structured leadership methods.
  4. Alpha Leadership & EQ: How emotional intelligence amplifies effective leadership.
  5. Strengths-Based Coaching: Improving team performance and engagement through tailored coaching.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how SMBs can build resilient, cost-efficient cloud infrastructure without overcomplicating systems.

Joining us is Amir Abolhasani, Founder and Technical Director at Namira Software Corporation, an AI architect with over 15 years of experience designing scalable platforms across multiple industries.

Key Highlights

  1. Platform Engineering Priorities: Focus areas for leaders in 2026.
  2. De-risking SMB Infrastructure: Simplifying DevOps and Kubernetes adoption.
  3. AI-Powered SRE: Improving incident response with AI agents.
  4. Reducing Cloud Costs: Identifying and eliminating hidden expenditures.
  5. Bootstrapping Lessons: Insights from building your own scalable platform.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore strategic insurance opportunities for real estate professionals in 2026, focusing on leveraging market shifts to improve coverage and reduce risk.

Joining us is Sarah Thompson, Associate Vice President of the Real Estate Practice at HUB International, who shares actionable insights on navigating soft markets, optimizing policies, and enhancing risk management.

Key Highlights

  1. Soft Market Advantage: Sarah explains the benefits of a soft insurance market for real estate investors.
  2. Common Pitfalls: Sarah highlights frequent insurance mistakes property owners make.
  3. Risk Management: Sarah discusses strategies to improve insurability and reduce costs.
  4. Negotiating Coverage: Sarah shows how to secure better terms during current market cycles.
  5. Pre-Renewal Prep: Sarah provides a checklist for owners before policy renewal.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the evolution of purchasing power and the rise of crowd-purchasing, a model turning individual "wants" into collective wins in 2026.

Joining us is Joe Rubini, founder of Razzall Inc. and the Rally Group of Companies. Joe shares his journey from building a logistics empire to creating a tech-driven community commerce platform.

Key Highlights

  1. Razzall Explained: How crowd-purchasing differs from traditional e-commerce.
  2. Building Trust: Educating users on a new digital commerce model.
  3. Logistics to Tech: Mindset shifts behind moving from freight to a platform.
  4. Scaling Partnerships: Leveraging collaborations to grow experiences.
  5. Future of Commerce: How community-driven platforms will shape e-commerce by 2030.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how North American manufacturers can overcome operational traps and build an integrated digital backbone for real-time productivity in 2026.

Joining us is Robert Jolliffe, President of Sabre Limited, who shares insights on modernizing manufacturing operations, implementing AI on the shop floor, and building trust through transparent, fixed-fee ERP systems.

Key Highlights

  1. Spreadsheets' Limits: Robert explains when traditional spreadsheets fail growing manufacturers.
  2. AI on the Shop Floor: Robert discusses realistic AI applications in manufacturing.
  3. Competitive Edge: Robert shares strategies for Canadian manufacturers to stay ahead.
  4. Modernization Without Disruption: Robert explains how to upgrade operations smoothly.
  5. Fixed-Fee Transparency: Robert highlights how fixed-fee ERP builds stronger client trust.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how branding goes beyond visuals to earn trust, create loyalty, and drive growth for businesses in 2026.

Joining us is Nancy Ripton, President of Silver Lining Marketing, who shares insights on positioning, storytelling, and leveraging strategic networks to elevate brand impact.

Key Highlights

  1. Branding Beyond Visuals: Nancy explains why branding shapes trust and growth.
  2. Foundations for Scale: Nancy discusses defining strong positioning on a budget.
  3. Branding Mistakes: Nancy shares common errors and how to fix them.
  4. Storytelling Impact: Nancy outlines how narrative builds meaningful connections.
  5. Merging Influence and Growth: Nancy highlights the benefits of Silver Lining Marketing’s merger with Women of Influence and ROOM Women’s network.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we dive into the strategic world of digital authority, showing how backlinks and high-quality online relationships drive search visibility and AI discovery for businesses in 2026.

Joining us is Saurav Subham, Head of Link Building Growth at Marveta, who shares practical insights on off-page SEO, securing quality backlinks, and building a safe, scalable strategy for B2B and SaaS companies.

Key Highlights

  1. Link Building Basics: Saurav explains why backlinks are essential for SEO.
  2. B2B & SaaS Stakes: Saurav discusses the critical role of links for growing SaaS and B2B brands.
  3. Manual Outreach Mechanics: Saurav shares Marveta’s approach to securing high-quality backlinks.
  4. AI Visibility Impact: Saurav outlines how link building boosts presence on AI-driven search platforms.
  5. Natural Link Strategy: Saurav advises on creating a safe and sustainable off-page SEO plan.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how autonomous cloud infrastructure and feature management are transforming modern software delivery, enabling teams to safely scale AI-driven production workflows.

Joining us is Andrew Norris, Principal Product Manager at Dynatrace, who shares insights on active control planes, mitigating AI code risks, and bridging the gap between engineering and business teams.

Key Highlights

  1. Active Control Planes: Andrew explains what an active control plane means for software teams.
  2. AI Code Risk Mitigation: Andrew shares how DevCycle reduces risks from AI-generated code.
  3. Telemetry Noise Reduction: Andrew highlights ways to focus on critical system signals.
  4. Engineering-Business Gap: Andrew discusses why misalignment poses a major risk.
  5. Developer Trust Lessons: Andrew reflects on building trust with technical buyers.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re exploring the strategic mechanics of data architecture monetization, automated compliance, and AI governance scalability. In 2026, unlocking the value of enterprise data requires structured foundations, unified storage, and predictive risk systems that turn hidden assets into measurable cash flow.

Joining us is Ale Brown, Founder and CEO of Kirke Consulting. A seasoned corporate technology leader with nearly 30 years of global IT experience, Ale specializes in building data strategy, risk mitigation, and AI-readiness frameworks for life sciences, finance, and technology companies.

Key Highlights

  1. Data as an Asset: How companies can convert data into a competitive advantage.
  2. Hidden Costs: Quantifying the operational losses caused by poor data practices.
  3. AI Readiness: Why clean data is critical for AI success and automation.
  4. M&A Impact: How internal data gaps can reduce corporate valuations.
  5. Data Optimization: Tactical steps to start fixing gaps when a full cleanup isn’t feasible.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how heritage, discipline, and long-term thinking are helping brands stand out in a market driven by short-term trends and constant consumer shifts.

Joining us is Nicholas Reichenbach, entrepreneur, investor, and the force behind the relaunch of Formosa Springs. Nicholas shares how a 155-year-old Ontario legacy is being reimagined for the modern wellness and luxury hospitality market.

Key Highlights

  1. Building a Generational Brand: Nicholas explains what separates legacy brands from trend-driven startups.
  2. Competing in a Global Market: Nicholas shares how Canadian premium brands can stand out internationally.
  3. Luxury Hospitality and Wellness: Nicholas highlights the growing role of premium water experiences.
  4. The Power of Vertical Integration: Nicholas explains why quality control is critical for long-term trust.
  5. Growth with Sustainability: Nicholas shares how businesses can scale without sacrificing long-term vision.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI, financial technology, and consumer behaviour are transforming the way Canadians make decisions about spending, borrowing, and managing their money.

Joining us is Natasha Macmillan, Senior Business Director of Everyday Banking at Ratehub.ca. Natasha shares how innovative tools and data-driven insights are helping Canadians find better financial products while building stronger financial habits.

Key Highlights

  1. The AI-Powered CardFinder: Natasha explains how Canadians can find suitable credit cards without impacting their credit score.
  2. Understanding Money Mindsets: Natasha shares the financial beliefs that often prevent people from achieving their goals.
  3. AI and the Future of Banking: Natasha discusses how AI is reshaping the consumer banking experience.
  4. Smarter Borrowing with LoansFinder: Natasha explains how Canadians can make more informed borrowing decisions.
  5. The Next Generation of Fintech: Natasha shares how Ratehub is innovating to improve financial decision-making.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how franchising can transform a successful local business into a scalable brand, creating new opportunities for growth across regions and markets.

Joining us is Steve Beagelman, Founder and CEO of SMB Franchise Advisors. Steve shares lessons from more than three decades in franchising, helping entrepreneurs build systems, develop strong franchise cultures, and expand with confidence.

Key Highlights

  1. The Franchisor Mindset: Steve explains the shift from operating a business to building a franchise system.
  2. Cross-Border Expansion: Steve shares what Canadian founders should know before entering the U.S. market.
  3. The Importance of Culture: Steve discusses why relationships and culture drive franchise success.
  4. Timing Growth Decisions: Steve explains how founders can balance system development with expansion opportunities.
  5. Helping Brands Scale: Steve shares the most rewarding aspects of guiding businesses through franchise growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how the rise of AI, digital infrastructure, and energy demand is reshaping the future of sustainable power and economic growth.

Joining us is Dr. Richard Lu, CEO of PowerBank Corporation. Dr. Lu shares how clean energy, battery storage, and AI-driven operations are transforming the way modern infrastructure is built and scaled.

Key Highlights

  1. The Evolution to PowerBank: Dr. Lu explains the strategic shift from SolarBank to PowerBank.
  2. AI and Lean Operations: Dr. Lu shares how AI supports large-scale energy development with smaller teams.
  3. Data Centers and Energy Assets: Dr. Lu explains how co-locating infrastructure changes the business model.
  4. Meeting Sustainable Energy Demand: Dr. Lu highlights how solar and battery systems improve reliability.
  5. Scaling Across Borders: Dr. Lu shares key lessons learned from expanding into the U.S. market.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the economic realities shaping Canadian small businesses and what recent data reveals about navigating uncertainty, declining sales, and regional resilience.

Joining us is Ashalee Mohamed, Canada Country Manager and Head of GTM at Xero. Ashalee shares insights from the latest Xero Small Business Insights report and explains how entrepreneurs can adapt to today’s rapidly shifting economy.

Key Highlights

1. The XSBI Reality Check: Ashalee explains the factors behind slowing small business sales growth.

2. Economic Volatility: Ashalee shares how current disruptions compare to previous downturns.

3. 2026 Business Outlook: Ashalee highlights what the latest data reveals for Canadian SMEs.

4. Regional Resilience: Ashalee explains why some provinces are adapting more effectively.

5. Navigating 2026 Challenges: Ashalee shares practical shifts businesses should make right now.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the modern digital workplace, examining how secure, purpose-built platforms help regulated and distributed teams stay connected and compliant in 2026.

Joining us is Rob Nikkel, CEO of Intranet Connections, who shares insights on aligning remote workforces, rebuilding legacy platforms, and the future of AI-driven digital workplaces.

Key Highlights

  1. Modern Workplace Shift: Rob explains why organizations struggle to stay aligned digitally.
  2. Global Remote Connection: Rob shares how to maintain alignment in distributed teams.
  3. Compliance Through Simplicity: Rob discusses simplifying team experience to meet regulations.
  4. Platform Rebuild Decision: Rob details why a 25-year platform was rebuilt instead of incrementally updated.
  5. Future Digital Workspaces: Rob highlights AI and connected systems in the workplace of tomorrow.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how the definition of talent is changing as AI reshapes hiring, recruitment, and workforce expectations.

Joining us is Sarah Doughty, Vice President of Talent Operations at Talentlab. Sarah shares how businesses can attract adaptable talent and how professionals can stay competitive in a rapidly evolving job market.

Key Highlights

  1. Redefining Qualifications: Sarah explains why adaptability matters more than traditional credentials.
  2. AI in Recruitment: Sarah shares how AI is transforming talent sourcing and engagement.
  3. Changing Expectations: Sarah highlights how employers and candidates must recalibrate for 2026.
  4. Self-Taught Talent: Sarah explains how non-traditional candidates can break into AI careers.
  5. Employment Branding: Sarah outlines how companies attract top passive talent today.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how B2B companies can unlock growth with a modern CRM that connects sales, operations, and customer success in a single unified platform.

Joining us is Craig Crawford, Founder and CEO of Rolldog, who shares insights on overcoming CRM failures, enabling collaboration, and leveraging AI for trusted business partnerships.

Key Highlights

  1. CRM Failures: Craig explains why most CRMs fail in day-to-day use.
  2. Growth Through Collaboration: Craig shares how CRM drives business growth and teamwork.
  3. Affordable Mid-Market Solutions: Craig discusses making enterprise CRM accessible for mid-sized companies.
  4. Integration Power: Craig highlights integrations that improve sales-to-production workflows.
  5. AI and the Future: Craig outlines how AI will shape Rolldog as a trusted business partner.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why Canada continues to produce innovative startups yet struggles to build globally dominant companies that retain talent, IP, and long-term economic value at home.

Joining us is Adam Froman, Founder and CEO of Delvinia. Adam shares a candid perspective on Canada’s scale-up challenges and the practical shifts needed to strengthen the country’s innovation economy.

Key Highlights

1. The Scale-Up Gap: Adam explains why many Canadian startups struggle to grow globally.

2. Policy and Capital Challenges: Adam shares how economic conditions impact business scaling.

3. Protecting Canadian IP: Adam highlights why talent and intellectual property move offshore.

4. Global Economic Pressure: Adam explains why scaling has become more urgent in 2026.

5. Competing Globally: Adam shares practical solutions to help Canadian firms scale successfully.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI adoption is becoming the next major driver of productivity and competitive advantage for Canadian businesses.

Joining us is Véronique Dorval, Executive Vice President and Chief Operating Officer at BDC. Véronique shares how the new LIFT initiative is helping SMEs move from AI hesitation to meaningful transformation.

Key Highlights

  1. Understanding LIFT: Véronique explains how LIFT differs from traditional financing programs.
  2. AI Adoption Barriers: Véronique shares why many SMEs still hesitate to adopt AI.
  3. Productivity Gains: Véronique highlights how AI improves efficiency and growth potential.
  4. Supporting Canadian AI: Véronique explains why local innovation is central to the strategy.
  5. Inclusive Growth: Véronique outlines how LIFT supports underserved entrepreneurs and regions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how modern financial systems and cloud technology are helping businesses move from confusion to clarity.

Joining us is Depo Ogunruku, Chartered Professional Accountant and Founder of Outsourced Finance. Depo shares how SMEs can use smarter financial systems to improve cash flow, reduce stress, and scale confidently.

Key Highlights

  1. Finance Transformation: Depo explains how cloud accounting is reshaping business finance.
  2. Cash Flow Reality: Depo shares why profitable businesses can still face cash shortages.
  3. Financial Mistakes: Depo highlights the most common errors business owners should avoid.
  4. Scaling Finance Teams: Depo explains when businesses should bring in financial experts.
  5. 2026 Financial Systems: Depo outlines the systems needed for sustainable growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how modern financial tools, smarter banking solutions, and founder-focused products are reshaping the way Canadian entrepreneurs manage and grow their businesses.

Joining us is Christine Robson, Senior Director of Product at Wealthsimple. Christine shares how Wealthsimple is challenging traditional business banking models by building simpler, more accessible financial products designed specifically for Canadian SMEs.

Key Highlights

  1. Rethinking Business Banking: Christine explains why Wealthsimple is entering the business banking space.
  2. Making Cash Work Harder: Christine shares how Business Chequing helps entrepreneurs maximize everyday funds.
  3. Simplifying Business Spending: Christine discusses how the Prepaid Business Card streamlines expenses and operations.
  4. Supporting Cross-Border Growth: Christine explains how USD Business Accounts reduce friction for expanding businesses.
  5. Unlocking Capital Efficiently: Christine highlights how the Business Portfolio Line of Credit provides flexible access to funding.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how visionary leadership, ownership culture, and disciplined expansion can transform a company into a global powerhouse.

Joining us is Jamie Prickett, Co-founder of Experior Financial Group and Co-CEO of AOG. Jamie shares how building an ownership-first organization helped scale Experior across North America.

Key Highlights

  1. Ownership Culture: Jamie explains why empowering people drives long-term growth.
  2. U.S. Expansion: Jamie shares lessons from scaling across all 50 U.S. states.
  3. Leadership Development: Jamie highlights how strong leaders are built at scale.
  4. IPO Vision: Jamie explains how the AOG merger supports future growth plans.
  5. Family Financial Security: Jamie shares practical shifts families should make today.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how late payments are quietly limiting growth and how automation is changing the way businesses manage cash flow.

Joining us is Sia Ghazvinian, Co-Founder and CEO of Abivo. Sia shares how AI-driven systems are transforming accounts receivable into a streamlined, predictable process.

Key Highlights

  1. Broken Collections: Sia explains why traditional invoicing and follow-ups fail SMEs.
  2. AI Digital Employee: Sia shares how Kate manages collections with a human touch.
  3. Finance Evolution: Sia highlights how automation reshapes finance team roles.
  4. Cash Flow Automation: Sia explains where businesses should start with automation.
  5. Scaling Mistakes: Sia outlines common errors in manual collections processes.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how technology, transparency, and advocacy are reshaping the mortgage experience in Canada.

Joining us are Rahul Kambhampati and Pavit Paul from Cashly Inc. Together, they share how AI-driven tools and client-first thinking are transforming private lending.

Key Highlights

  1. Private Lending Simplified: Rahul explains how Cashly makes mortgages accessible beyond banks.
  2. AI for Brokers: Pavit shares how technology improves speed and client communication.
  3. Real Client Impact: Rahul and Pavit highlight when private mortgages create financial flexibility.
  4. Market Trends: Rahul and Pavit explain why transparency is critical in today’s lending space.
  5. Winning Process: Rahul and Pavit outline the disciplined approach behind consistent results.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how business performance is deeply tied to human behavior, mindset, and engagement.

Joining us is Kim F. Hoyer, Founder and CEO of Factor X Solutions Inc. Kim shares how neuroscience and structured systems unlock higher levels of execution and growth.

Key Highlights

1. Breaking the Plateau: Kim explains why businesses stall despite effort.

2. P4 System Impact: Kim shares how structured frameworks solve core challenges.

3. Peer Accountability: Kim highlights why shared accountability drives consistent results.

4. Neuroscience in Leadership: Kim explains how thinking patterns shape performance.

5. Accelerating Growth: Kim outlines what a true business breakthrough looks like.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian businesses can scale into market leaders through disciplined strategy and long term thinking.

Joining us is Andrew Clark, CEO of Saltire Capital Ltd. Andrew shares how a structured investment approach and focus on people can unlock exceptional growth.

Key Highlights

  1. The HALO Thesis: Andrew explains the framework behind identifying high potential businesses.
  2. Buy and Build Strategy: Andrew shares how this model differs from traditional private equity.
  3. Investing in Essentials: Andrew highlights why infrastructure businesses create long term value.
  4. Unlocking Capital: Andrew discusses what Canada needs to support business growth.
  5. Defining Market Leaders: Andrew explains the traits that separate leading companies from the rest.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how organizations can balance rapid AI adoption with strong governance and compliance.

Joining us is Ulas Ozguven, Co-founder and Chief Commercial Officer of VerifyWise. Ulas shares how businesses can move from fragmented oversight to structured, system-driven AI governance.

Key Highlights

  1. AI Governance Foundations: Ulas explains where companies should begin with governance.
  2. Shadow AI Risks: Ulas highlights why unmanaged AI usage is a growing threat.
  3. Balancing Innovation: Ulas shares how to stay compliant without slowing progress.
  4. Future of AI Audits: Ulas outlines what businesses need to track moving forward.
  5. Open Source Governance: Ulas explains why community-driven models improve accessibility.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore independent consulting, vendor-neutral technology strategy, and the keys to successfully leading digital transformation in mid-market organizations in 2026.

Joining us is Keith Daser, Founder and CEO of Deliver Digital, who shares insights on moving from corporate roles to independent consulting, avoiding first-year pitfalls, and ensuring digital projects succeed.

Key Highlights

  1. Barriers to Independence: Keith explains why experienced tech leaders hesitate to become independent consultants.
  2. Year-One Struggles: Keith highlights the common challenges new consultants face in their first year.
  3. Collaborative Over Lone Wolf: Keith discusses why solo consulting models are no longer effective.
  4. Vendor-Neutral Advice: Keith emphasizes the need for unbiased tech guidance in mid-market companies.
  5. Avoiding Digital Project Failure: Keith shares strategies to prevent digital transformation projects from failing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how community and human connection are transforming the modern workplace for small businesses and remote professionals in 2026.

Joining us is Charlotte Kirby, founder of The Village Hive Coworking, who shares insights on building human-centric workspaces, fostering local business ecosystems, and creating flexible, connected communities.

Key Highlights

  1. Human-Centric Workplace: Charlotte explains why connection matters more than ever.
  2. Local Business Ecosystem: Charlotte discusses how strong communities accelerate growth.
  3. Flexibility and Adaptability: Charlotte highlights the importance of adaptable work models.
  4. Culture of Value: Charlotte shares lessons on making people feel valued and connected.
  5. Full-Circle Vision: Charlotte reveals the next chapter for The Village Hive after 10 years.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern security has evolved beyond physical protection into a sophisticated blend of hospitality, communication, and advanced technology.

Joining us is Benjamin Tabesh, founder and CEO of Condor Security. Benjamin shares how Condor built a reputation for elite service standards by combining specialized training, luxury hospitality, and forward-thinking security operations.

Key Highlights

  1. Building the Bespoke Underdog: Benjamin shares how Condor stood out in a competitive industry.
  2. Redefining Security Training: Benjamin explains how communication became central to modern security.
  3. The Luxury Hospitality Shift: Benjamin highlights how concierge-style service transformed client expectations.
  4. AI and Security Operations: Benjamin explains how technology is reshaping modern protection services.
  5. The Future of Condor Security: Benjamin shares his long-term vision for growth and innovation.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how smart lifecycle marketing, customer retention, and sensible strategy are helping brands grow sustainably in an increasingly crowded digital market.

Joining us is Katherine Lesperance, Founder and CEO of Sensible Marketer Inc. Kat shares how businesses can simplify marketing complexity and build long-term customer relationships through data-driven execution.

Key Highlights

  1. Beyond the “Best” Tactic: Kat explains why strategy matters more than chasing trends.
  2. Building the Right Martech Stack: Kat shares how SMEs can choose tools that actually fit.
  3. Lifecycle-First Growth: Kat highlights how CRM and email drive stronger customer retention.
  4. Win-Back Campaigns: Kat explains why reactivating past customers boosts long-term revenue.
  5. Balancing Strategy and Execution: Kat shares how brands align vision with daily marketing action.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian organizations can move beyond static succession planning to build continuous, AI-driven talent strategies that safeguard leadership continuity in 2026.

Joining us is Peter Demangos, CEO and Co-Founder of SuccessionHR, who shares insights on modernizing leadership readiness, embedding accountability, and creating sustainable succession practices.

Key Highlights

  1. Limitations of Spreadsheets: Peter explains why traditional succession spreadsheets fail and the risks they pose.
  2. AI-Enhanced Talent Insights: Peter highlights how AI provides actionable, data-driven leadership readiness insights.
  3. Manager-Level Accountability: Peter outlines strategies for embedding ownership of succession planning beyond HR.
  4. Continuous Succession Discipline: Peter shares the mindset shift needed to move from annual to continuous planning.
  5. Building Future-Ready Strategies: Peter details the first steps to creating sustainable, resilient succession frameworks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI, labour market shifts, and global trade uncertainty are reshaping the future of Canadian businesses and economic growth.

Joining us is Dr. Tony Bonen, Executive Director of Economic Research at Signal49 Research. Tony shares how businesses can navigate economic disruption through data-driven insights, workforce strategy, and global market awareness.

Key Highlights

1. AI and Industry Disruption: Dr. Bonen explains which sectors face the biggest automation shifts.

2. Global Trade Uncertainty: Dr. Bonen shares how SMEs can prepare for changing trade dynamics.

3. Opportunities Beyond North America: Dr. Bonen highlights emerging opportunities in Ireland and the EU.

4. The Future Workforce: Dr. Bonen explains how education must evolve for an AI-driven economy.

5. Turning Data into Decisions: Dr. Bonen shares how research supports smarter business strategy.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how enterprises are moving beyond legacy file transfer methods to secure, cloud-native workflows that enable high-speed global collaboration in 2026.

Joining us is Gene Villeneuve, Chief Revenue Officer at MASV, who shares insights on scaling global go-to-market strategies, simplifying file orchestration, and balancing speed with enterprise security.

Key Highlights

  1. Global GTM Success: Gene explains MASV’s approach to unified international sales and operations.
  2. Limitations of FTP: Gene highlights why traditional file-sharing methods no longer meet enterprise needs.
  3. Enterprise Security at Speed: Gene outlines balancing fast transfers with robust data protection.
  4. Simplicity as Advantage: Gene discusses why simplicity drives MASV’s scalable competitive edge.
  5. Future File Trends: Gene identifies emerging trends in global file orchestration.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why modern growth marketing is no longer about collecting more tools, but about building smarter systems that deliver real customer value.

Joining us is Elie Najm, Growth Marketing Manager at eZsign. Elie shares how businesses can simplify their tech stacks, strengthen positioning, and stay human in an AI-driven marketplace.

Key Highlights

  1. Tech Stack Audit: Elie explains how businesses can identify wasteful marketing tools.
  2. Underdog Positioning: Elie shares how smaller brands can compete with larger players.
  3. Human-Centered Marketing: Elie highlights how trust becomes a competitive advantage in AI.
  4. Owner Mentality: Elie explains how ownership thinking improves customer experience.
  5. Customer-Centric ROI: Elie outlines how support and training impact long-term growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how organizations can move beyond AI experimentation and build scalable, secure, and measurable systems that deliver real business value.

Joining us is Emily Steen, AI Solutions Developer and Forward Deployed Engineer at Thrive. Emily shares how businesses can design production-ready AI workflows, implement strong governance, and confidently scale AI initiatives across their operations.

Key Highlights

  1. Why AI Pilots Fail: Emily explains the common mistakes that prevent AI projects from reaching production.
  2. The Crawl, Walk, Run Framework: Emily shares how organizations can scale AI safely and effectively.
  3. Building Successful AI Pilots: Emily highlights the elements that make early AI initiatives measurable and impactful.
  4. Scaling AI Across Operations: Emily discusses the organizational changes required for enterprise AI adoption.
  5. Governance and Accountability: Emily explains how businesses can maintain oversight in autonomous AI systems.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how climate hard tech and strategic investment are shaping Canada’s path to long-term economic growth.

Joining us is Sarah Goodman, President and CEO of NorthX Climate Tech. Sarah shares how catalytic funding and inclusive innovation are driving real impact in Canada’s climate economy.

Key Highlights

  1. Catalytic Funding: Sarah explains how early investment de-risks climate ventures.
  2. Industrial Strategy: Sarah highlights why climate innovation drives national competitiveness.
  3. Wildfire Technology: Sarah shares why mitigation tech is critical for emissions reduction.
  4. Women in Climate Tech: Sarah explains how inclusive funding strengthens innovation pipelines.
  5. Global Vision: Sarah outlines NorthX’s role in scaling climate solutions worldwide.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how flexibility, lean operations, and virtual infrastructure are redefining what it means to build a modern business in 2026.

Joining us is Lucas Seyhun, founder and CEO of The Farm Soho. Lucas shares how coworking, virtual operations, and adaptable workspaces are helping entrepreneurs scale without the burden of traditional overhead.

Key Highlights

  1. The Evolution of Workspace: Lucas explains how coworking has transformed in the modern economy.
  2. Scaling with Lean Infrastructure: Lucas shares how startups can grow without expensive office commitments.
  3. The Rise of Virtual Operations: Lucas explains how virtual mailbox services support remote businesses.
  4. Lessons from Entrepreneurship: Lucas highlights common startup mistakes and key leadership lessons.
  5. The Future of Hybrid Work: Lucas shares how The Farm Soho is adapting to changing business needs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why cultural intelligence has become one of the most important competitive advantages for businesses operating across borders and global teams.

Joining us is Chris Crosby, Co-Founder and Executive Chairman of Country Navigator. Chris shares how organizations can avoid costly cultural missteps and build stronger international collaboration through Cultural Intelligence and AI-driven coaching.

Key Highlights

  1. Why Cultural Intelligence Matters: Chris explains why CQ is now a business-critical leadership skill.
  2. The Hidden Cost of Cultural Friction: Chris shares the biggest mistakes companies make when hiring globally.
  3. Understanding Cultural Distance: Chris explains why Canadian businesses must navigate U.S. workplace differences carefully.
  4. Building Culturally Intelligent Teams: Chris highlights practical ways SMEs can improve global collaboration.
  5. The Future of AI-Driven Coaching: Chris shares how AI will reshape cross-cultural communication and training.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful digital transformation is rarely about software alone and why the real challenge often lies in leadership, communication, and execution.

Joining us is Tim Holter, Vice President of Delivery at S4A IT Solutions. With decades of SAP delivery experience, Tim shares how organizations can bridge the gap between technology planning and real operational success.

Key Highlights

  1. Why Implementations Fail: Tim explains why technology projects struggle despite strong systems.
  2. The Human Side of Delivery: Tim shares how psychology and communication shape project outcomes.
  3. Practical Habits for Success: Tim highlights the most common mistakes organizations make during implementation.
  4. Aligning Teams and End Users: Tim explains how businesses can close the planning-to-execution gap.
  5. The Future of Technology Delivery: Tim shares what leaders should prepare for over the next decade.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how strategic alignment, leadership execution, and organizational clarity help businesses break through growth barriers and achieve sustainable success.

Joining us is Anthony C. Taylor, Founder and Principal at SME Strategy Consulting. Anthony shares how companies can eliminate internal friction, align leadership teams around shared goals, and transform strategy from a document into measurable action.

Key Highlights

  1. The Hidden Cost of Misalignment: Anthony explains how organizational misalignment quietly impacts growth and performance.
  2. Strategy vs. Alignment: Anthony shares why a strategic plan alone is not enough to drive results.
  3. Breaking Through Growth Ceilings: Anthony discusses how companies can scale while maintaining focus and accountability.
  4. The Value of Retained Advisory: Anthony explains how ongoing strategic guidance differs from traditional consulting engagements.
  5. The Strategic Alignment Toolkit: Anthony highlights the tools and frameworks that help teams execute with clarity and consistency.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data, strategy, and performance marketing are helping businesses scale more efficiently in an increasingly competitive digital landscape.

Joining us is Niveditha Dasyam (Niv), Founder of Elevon. Niv shares how businesses can eliminate wasted ad spend, strengthen marketing foundations, and use data-driven decision-making to achieve sustainable growth.

Key Highlights

  1. The Foundation of Performance: Niv explains the structural mistakes that cause businesses to waste advertising budgets.
  2. Competing with Bigger Brands: Niv shares how SMEs can win through smarter targeting and creative testing.
  3. The Future of AI Search: Niv discusses how businesses can stay visible as discovery shifts toward AI-powered platforms.
  4. From Freelancer to Founder: Niv reflects on why customized strategies outperform one-size-fits-all marketing approaches.
  5. Finding and Fixing Wasted Spend: Niv highlights how businesses can identify inefficiencies and improve campaign performance quickly.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how startups can scale strategically by building the right foundation before investing heavily in growth.

Joining us is Cyril Kowaliski, Founder of Sugarcube Strategy. With deep experience across global brands and startups, Cyril shares how founders can move from scattered efforts to structured, data driven growth.

Key Highlights

  1. Sequencing Growth: Cyril explains the right order startups should follow before investing in marketing.
  2. Product Market Fit: Cyril shares how founders can validate true market demand.
  3. Fractional Leadership: Cyril highlights how fractional CMOs bring strategic clarity without full time cost.
  4. Leader vs Agency: Cyril explains the difference between strategic leadership and execution focused agencies.
  5. Scaling Readiness: Cyril outlines how founders can identify the right moment to scale marketing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how service based businesses are transforming operations through automation and turning digital systems into real revenue engines.

Joining us is Franc Botti, CEO and Co founder of MioCommerce. With decades of leadership experience and hands on industry insight, Franc shares how modern platforms are reshaping field service businesses.

Key Highlights

1. Redefining Service Platforms: Franc explains what sets MioCommerce apart from traditional tools.

2. Improving Cash Flow: Franc shares how faster payments strengthen business stability.

3. AI Driven Efficiency: Franc discusses how automation reduces workload and boosts profitability.

4. Smart Booking Systems: Franc highlights how flexible booking handles complex service needs.

5. Immediate Business Impact: Franc explains the quick operational gains after switching platforms.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is removing technical barriers and turning business owners into builders of their own software.

Joining us is Eugene Chayko, Founder at Affiniti Digital Media. Eugene shares how AI is accelerating product development and reshaping how humans collaborate with technology.

Key Highlights

  1. From Users to Creators: Eugene explains how non technical founders can now build their own software.
  2. Rapid Product Development: Eugene shares how ideas can become working products in days.
  3. Human AI Collaboration: Eugene discusses how AI agents will transform everyday work.
  4. Avoiding AI Pitfalls: Eugene highlights common mistakes businesses make when adopting AI.
  5. CallSet Innovation: Eugene explains how AI driven communication tools improve business workflows.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how Canadian small businesses can capitalize on one of the biggest global events coming to our country and turn short-term visibility into long-term growth.

Joining us is Erin Shea, Senior Director and Head of North America Marketing at Vista. Erin shares how branding, AI-powered tools, and strategic preparation can help entrepreneurs maximize opportunities created by the FIFA World Cup 2026™ and beyond.

Key Highlights

  1. The State of Canadian Small Business: Erin explains what is driving optimism and growth among entrepreneurs.
  2. The FIFA World Cup 2026™ Opportunity: Erin shares how prepared Canadian businesses are for the global spotlight.
  3. Closing the Preparedness Gap: Erin highlights practical ways businesses can prepare for increased demand.
  4. The Power of Strong Branding: Erin explains how professional branding helps businesses stand out during major events.
  5. The Future of Small Business Marketing: Erin shares how new Vista tools are helping entrepreneurs stay competitive.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how public relations is shifting from visibility to real strategic impact in a value driven business landscape.

Joining us is Jason Chennette, Vice President at CASACOM. With decades of experience, Jason shares how strong narratives and aligned communication can drive meaningful business growth.

Key Highlights

  1. PR Evolution for SMEs: Jason explains how PR is shifting from media exposure to strategic influence.
  2. Narrative Over Noise: Jason highlights how aligned messaging drives stronger business outcomes.
  3. ESG and Credibility: Jason discusses how ESG storytelling builds long term trust.
  4. Employer Branding Impact: Jason shares why internal communication is key to external success.
  5. B Corp and Purpose: Jason explains how purpose driven strategy shapes modern PR approaches.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why talent—not technology—is becoming the biggest bottleneck in Canada’s AI driven economy.

Joining us is Nisha Lewis, COO at NPower Canada. With a focus on building inclusive pathways into digital careers, Nisha shares how closing the talent gap is key to unlocking real innovation.

Key Highlights

1. AI Talent Gap: Nisha explains where the disconnect lies between AI investment and skilled talent.

2. Alternative Training Models: Nisha shares how NPower creates job ready talent outside traditional education.

3. Inclusive Growth: Nisha highlights who is being left behind in AI adoption and why it matters.

4. Cybersecurity Demand: Nisha discusses the rising need for security roles and workforce readiness.

5. Scaling Talent Nationwide: Nisha explains how regional programs can support SMEs across Canada.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how AI and data are reshaping access to capital and leveling the playing field for modern investors and business owners.

Joining us is Michael Arbus, CEO of Moomoo Financial Canada. Michael shares how smarter tools and strategic thinking are helping individuals and founders make better financial decisions.

Key Highlights

  1. AI in Business: Michael explains where AI is creating real leverage today.
  2. Capital Allocation: Michael shares how founders can make smarter financial decisions.
  3. Scaling with AI: Michael highlights how to balance innovation with strong execution.
  4. Mindset Shift: Michael discusses the transition from banker thinking to operator mindset.
  5. Fintech Future: Michael outlines the direction of Canada’s evolving fintech ecosystem.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how outdated systems are holding businesses back and why modernizing your tech stack is key to unlocking AI driven growth.

Joining us is Chinkal Patel, Partner at Mantrax Software Solutions. With over two decades of experience, Chinkal shares how businesses can bridge the gap between strategy and execution through smarter digital transformation.

Key Highlights

  1. SMB Tech Challenges: Chinkal explains the biggest infrastructure issues slowing down growing businesses.
  2. Legacy System Risks: Chinkal highlights why delaying modernization can limit future growth.
  3. Risk Free Transformation: Chinkal shares how to evolve systems without disrupting operations.
  4. Secure AI Adoption: Chinkal discusses how businesses can safely integrate AI into workflows.
  5. Private LLM Advantage: Chinkal explains how data secure AI models protect business intelligence.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how resilience, leadership, and practical AI adoption are helping entrepreneurs navigate uncertainty, improve profitability, and build businesses that are ready for long-term success.

Joining us is Ema Dantas, Summit Strategist, author, and one of fewer than 130 Canadians to complete the Seven Summits. Ema shares how the mindset required to conquer the world's highest peaks can help founders overcome business challenges and embrace transformation with confidence.

Key Highlights

  1. AI Without the Complexity: Ema explains how SMBs can use AI to increase revenue and efficiency.
  2. Protecting Margins in a Changing Market: Ema shares strategies for maintaining profitability in the AI era.
  3. Leadership Lessons from Everest: Ema highlights how summit experiences shaped decision-making under pressure.
  4. Building an Exit-Ready Business: Ema explains what founders should prioritize to create long-term value.
  5. The Human + AI Advantage: Ema shares how small teams can combine technology with human expertise for growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how financial strategy, tax planning, and smart governance help founders turn funding into sustainable long-term growth.

Joining us is Aman Tagore, Founder of REACH Professional. Aman shares how entrepreneurs can avoid costly financial mistakes while building stronger systems for scaling and investor readiness.

Key Highlights

  1. Taxable vs Non-Taxable Funding: Aman explains the hidden tax risks founders often overlook.
  2. Funding and Financial Governance: Aman shares why accurate reporting becomes critical after raising capital.
  3. Avoiding CRA Surprises: Aman highlights the most common tax and compliance mistakes founders make.
  4. Structuring for Long-Term Success: Aman explains why early financial systems shape future growth.
  5. The Role of a Fractional CFO: Aman shares how strategic financial leadership reduces scaling risks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how legal services are evolving through digital innovation, making access faster, simpler, and more reliable.

Joining us is David Barder, CMO at NotaryPro. David shares how technology, data, and experimentation are transforming a traditionally rigid industry.

Key Highlights

  1. Legal Access Gap: David explains how technology is fixing inefficiencies in traditional legal services.
  2. Data Driven Growth: David shares how businesses can use data to drive smarter revenue decisions.
  3. Experimentation Culture: David highlights how testing fuels growth even in regulated industries.
  4. Dragon’s Den Impact: David discusses how the experience accelerated visibility and momentum.
  5. Future of Legal Tech: David outlines how customer expectations will reshape legal services.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how leadership, sales systems, and operational discipline help transform a local trades business into a high-growth regional enterprise.

Joining us is Ross Harold Palfrey, Owner of Harry’s Home Comfort. Ross shares the lessons learned from scaling a two-person startup into a growing team serving thousands of homeowners while embracing the future of clean energy solutions.

Key Highlights

  1. The Anatomy of a Bootstrapped Launch: Ross shares what helped Harry’s Home Comfort gain momentum in a competitive market.
  2. Earning Trust as a Young Entrepreneur: Ross discusses the lessons that helped build credibility and customer confidence.
  3. Building a High-Impact Sales Structure: Ross explains why strong sales systems are essential for sustainable growth.
  4. Expanding into Clean Energy: Ross shares the vision behind investing in solar and battery solutions.
  5. Scaling While Preserving Culture: Ross discusses how the company grew from 2 to 30+ team members without losing its values.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how heritage, hospitality, and community-driven experiences are redefining what it means to stand out in a competitive market.

Joining us is Laura Squires, General Manager of Gladstone House. Laura shares how culture, art, and people-first leadership are helping transform one of Toronto’s most historic boutique hotels into a modern hospitality landmark.

Key Highlights

  1. Preserving History: Laura explains how Gladstone House balances heritage with modernization.
  2. Standing Out in Hospitality: Laura shares what differentiates the hotel in Toronto’s market.
  3. The Power of Art and Community: Laura highlights how art shapes the guest experience.
  4. Building Hospitality Teams: Laura explains how empowered teams create stronger service culture.
  5. Future of Gladstone House: Laura shares the opportunities shaping the hotel’s next chapter.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how applied AI is transforming traditional industries by turning operational data into smarter, faster, and more profitable decisions.

Joining us is Remi Dion, Co-Founder and VP of Applied AI at Explorai. Remi shares how niche AI tools are helping industries like construction and manufacturing modernize operations and improve efficiency.

Key Highlights

  1. The Vision Behind Explorai: Remi explains why Explorai focuses on operational AI for SMEs.
  2. Solving Estimation Challenges: Remi shares how Estim.ai improves accuracy and profitability.
  3. Why Niche AI Wins: Remi highlights why specialized AI tools outperform generic solutions.
  4. Operational AI vs Everyday AI: Remi explains how businesses can identify high-impact AI tools.
  5. Future of Industrial AI: Remi outlines what is next for AI in construction and manufacturing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI-driven scams and digital fraud are reshaping trust, security, and financial safety in the modern economy.

Joining us is David Chin, Leader of Fraud Strategy at Interac. David shares how fraud tactics are evolving and how businesses, institutions, and consumers can better protect themselves in a rapidly changing threat landscape.

Key Highlights

  1. News-Based Scams: David explains why scammers are exploiting breaking news and urgency.
  2. AI and Fraud: David shares how AI is making scams more convincing and difficult to detect.
  3. Digital Trust: David highlights how fraud impacts confidence in the digital economy.
  4. Fighting Fraud Together: David explains how Interac collaborates with partners to improve security.
  5. Staying Protected: David outlines what people should do when faced with suspicious messages.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how sustainability, biodiversity, and purpose-driven leadership are shaping the future of consumer brands and long-term business growth.

Joining us is Angela Ysseldyk, second-generation co-owner of Dutchman’s Gold. Angela shares how family legacy, pollinator advocacy, and environmental stewardship are helping build a stronger connection between business and community impact.

Key Highlights

  1. Leading a Family Legacy: Angela shares how she balances heritage with modern growth.
  2. Pollinators and Food Security: Angela explains why bee health matters to Canada’s ecosystem.
  3. The “Let’s Plant” Campaign: Angela highlights the mission to restore pollinator habitats.
  4. Purpose-Driven Business Growth: Angela explains why businesses must stand for something meaningful.
  5. Scaling as a Family Business: Angela shares lessons for families growing a company together.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how real estate, social impact, and disciplined investing can work together to solve Canada’s housing challenges.

Joining us is Nikolai Ray, President of Ikigai Impact. Nikolai shares how conscious capitalism and scalable housing strategies can create both financial returns and lasting community value.

Key Highlights

  1. The Ikigai Model: Nikolai explains how purpose shapes investment strategy.
  2. Private Capital Impact: Nikolai shares how investors can support housing supply responsibly.
  3. Scaling with Purpose: Nikolai highlights why focused expansion protects mission and quality.
  4. Impact Investing Reality: Nikolai explains why social impact and profit are not opposites.
  5. Housing Market Future: Nikolai outlines opportunities and challenges shaping Canada’s future.

Learn more about Ikigai Impact: https://ikigai-impact.com/

Connect with Nikolai Ray on LinkedIn: https://www.linkedin.com/in/nikolairay/?isSelfProfile=false

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how marketing has evolved into one of Canada’s most powerful economic drivers shaping business growth, innovation, and consumer trust.

Joining us is Esther Benzie, President and CEO of the Canadian Marketing Association. Esther shares how marketers are creating measurable economic impact while adapting to AI, regulation, and shifting consumer expectations.

Key Highlights

  1. Marketing’s Economic Impact: Esther explains why marketing’s contribution has been underestimated.
  2. Talent and Recognition: Esther shares the risks of undervaluing marketing professionals.
  3. AI and Skills: Esther highlights how AI is reshaping the future of marketing talent.
  4. Trust and Personalization: Esther explains how brands can balance AI with consumer trust.
  5. Marketing as Strategy: Esther outlines how SMEs can integrate marketing into growth planning.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI-powered devices, mobile security, and intelligent productivity tools are transforming the way professionals work in an increasingly connected business environment.

Joining us is Paul Edwards, VP & GM of Enterprise Mobility at Samsung Electronics Canada. Paul shares how agentic AI, enterprise mobility, and the latest Samsung innovations are helping businesses streamline workflows, enhance security, and empower employees to achieve more.

Key Highlights

  1. The Rise of Agentic AI: Paul explains how smartphones are evolving into proactive productivity partners.
  2. Redefining Mobile Productivity: Paul shares how the Galaxy S26 Ultra supports modern business workflows.
  3. Enterprise Security in the AI Era: Paul highlights the importance of secure mobile ecosystems for businesses.
  4. The Power of Connected Devices: Paul explains how the Samsung ecosystem improves collaboration and efficiency.
  5. The Future of Enterprise Mobility: Paul shares how AI-driven devices will reshape professional productivity.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is reshaping Canada’s innovation economy and why staying connected to the right ecosystem has become essential for business growth and competitiveness.

Joining us is Isabelle Turcotte, Co-Founder and CEO of ALL IN. Isabelle shares how Canada’s largest AI event is helping SMEs, innovators, and global leaders turn AI ambition into practical business opportunities.

Key Highlights

  1. The Rise of ALL IN: Isabelle explains how ALL IN became Canada’s leading AI event.
  2. Practical Value for SMEs: Isabelle shares how businesses can benefit from attending the summit.
  3. The Launch of ALL IN Talks: Isabelle highlights what makes the new format unique.
  4. AI and Global Strategy: Isabelle explains why international collaboration matters in AI leadership.
  5. The Montreal Experience: Isabelle shares what attendees can expect from the flagship summit.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how professionals can navigate career pivots, personal branding, and workplace transformation in an AI-driven era.

Joining us is Ariel Hennig Wood, Professional Certified Coach and Job Search Advisor at Canada Career Counselling. Ariel shares how clarity, confidence, and actionable strategies help professionals thrive during change.

Key Highlights

  1. Career Alignment: Ariel explains how personal branding helps professionals find the right path.
  2. Confidence in Transition: Ariel shares strategies for navigating career changes successfully.
  3. AI and Careers: Ariel highlights how AI is reshaping coaching and career development.
  4. Supporting Employees: Ariel explains how organizations can use coaching to strengthen teams.
  5. From Planning to Action: Ariel outlines how clients move from exploration to execution.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leadership, AI, and security come together to build truly resilient organizations.

Joining us is Steve Tcherchian, CEO of XYPRO Technology. Steve shares how businesses can move from reactive systems to proactive, secure, and high-performing digital operations.

Key Highlights

  1. AI Execution: Steve explains how to turn AI adoption into real productivity gains.
  2. Leading Change: Steve shares how to guide teams through transformation effectively.
  3. Digital Resilience: Steve highlights why resilience must be owned at the leadership level.
  4. Cybersecurity Strategy: Steve explains how scaling companies should manage risk.
  5. Global Leadership: Steve outlines lessons from leading mission-critical organizations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why modern payment systems and predictable cash flow are becoming critical survival tools for Canadian businesses.

Joining us is Mark Loewen, President of Telpay. Mark shares how independent, value-driven payment solutions can help businesses gain greater control, reliability, and financial stability.

Key Highlights

1. Cash Flow Risks: Mark explains why poor cash flow management threatens growing businesses.

2. Modern Payment Systems: Mark shares the most effective ways to improve payment predictability.

3. Independent Advantage: Mark highlights how value-led fintech benefits Canadian SMEs.

4. Team Culture: Mark explains how internal culture strengthens payment reliability.

5. Future of Payments: Mark outlines what Canada’s payment ecosystem needs most.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI and data are reshaping one of Canada’s largest digital marketplaces.

Joining us is Justin Re, Chief Product Officer at AutoTrader. Justin shares how product innovation and AI integration are transforming the car-buying experience.

Key Highlights

  1. AI Vision: Justin explains the strategy behind integrating AI into AutoTrader.
  2. Modern Car Buying: Justin shares how the customer journey has evolved in recent years.
  3. Data Personalization: Justin highlights how data drives smarter user experiences.
  4. AI Roadmap: Justin outlines the next phase of product innovation.
  5. Balancing Value: Justin explains how to align user experience with business outcomes.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how financial clarity, strategic accounting, and financial literacy are helping entrepreneurs build stronger and more sustainable businesses.

Joining us is Sal Rezai, Founder of Accounting By Sal Corp. and the Bookkeeping Academy. Sal shares how business owners can better manage bookkeeping, tax planning, and long-term financial growth.

Key Highlights

  1. Bookkeeper vs Accountant: Sal explains how businesses can choose the right financial support.
  2. Building a Niche Firm: Sal shares strategies for launching a profitable accounting practice.
  3. Mental Well Being: Sal highlights why entrepreneur wellbeing impacts business performance.
  4. Financial Literacy: Sal explains why money education should begin at an early age.
  5. Future of Cloud Accounting: Sal shares how automation is reshaping financial management.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how business ownership is evolving through acquisition and why succession planning is becoming a national priority.

Joining us is Steven Wang, CEO of Venture for Canada. Steven shares how Entrepreneurship Through Acquisition is unlocking new pathways for the next generation of business leaders.

Key Highlights

  1. Succession Risk: Steven explains the economic impact of unaddressed business transitions.
  2. Understanding ETA: Steven shares why acquiring businesses is an overlooked path to ownership.
  3. Canadian Landscape: Steven highlights how Canada’s ETA ecosystem differs from the U.S.
  4. Preparing Buyers: Steven explains how training programs equip future business owners.
  5. Ecosystem Growth: Steven outlines how conferences are building a stronger acquisition network.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how advanced wealth planning is evolving beyond traditional structures to address complex family, tax, and business dynamics.

Joining us is Tim Brisibe, Vice President of Tax and Estate Planning at Mackenzie Investments. Tim shares how advisors and business owners can take a more integrated approach to preserving and transferring wealth.

Key Highlights

  1. Beyond Investments: Tim explains how advisors can support clients beyond portfolio management.
  2. Intergenerational Complexity: Tim shares why family wealth transitions are difficult to manage.
  3. Business Succession: Tim highlights how to navigate ownership transitions smoothly.
  4. Integrated Wealth Model: Tim explains how aligning tax, estate, and strategy improves outcomes.
  5. Preparing for Transitions: Tim outlines how advisors can guide clients through major financial events.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leading media companies manage complexity, scale AI, and stay relevant in a fast-moving digital world.

Joining us is Mike Rudolph, Vice President of Innovation at REDspace. Mike shares how engineering excellence and long-term thinking drive innovation across global entertainment platforms.

Key Highlights

  1. AI Efficiency Challenges: Mike explains why many organizations struggle to get real value from AI.
  2. Long-Term Partnerships: Mike shares how trust and consistency build decades-long client relationships.
  3. Skills for the Future: Mike highlights what upcoming tech leaders should focus on today.
  4. Cloud Modernization: Mike explains how to evolve systems without disrupting operations.
  5. Future Technologies: Mike outlines the innovations shaping next-generation media experiences.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how digital incentives are becoming a powerful tool for engagement, retention, and global growth.

Joining us is Leif Baradoy, Founder and CEO of Giftbit. Leif shares how digital rewards are helping businesses build stronger teams and customer relationships.

Key Highlights

  1. Power of Digital Rewards: Leif explains why digital incentives drive stronger engagement.
  2. Growth Lever: Leif shares how businesses use rewards to accelerate customer and team growth.
  3. Canadian Advantage: Leif highlights how local expertise supports better service.
  4. Global Strategy: Leif explains the benefits of a digital-first, global rewards approach.
  5. Feedback Culture: Leif outlines how continuous feedback strengthens team performance.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move from fragmented systems to unified, AI-driven growth strategies.

Joining us is Vishal Shrivastava, Head of Team Leadership and Growth at Alphavima Technologies. Vishal shares how aligning product, sales, and technology creates scalable, high-performance organizations.

Key Highlights

  1. GTM Alignment: Vishal explains how product, sales, and strategy must work as one system.
  2. Build vs Buy: Vishal shares how to choose the right path for technology investments.
  3. Team Culture: Vishal highlights how leadership drives strong tech talent retention.
  4. Adoption Strategy: Vishal explains how to ensure products deliver real user value.
  5. AI for Growth: Vishal outlines key AI trends shaping business performance.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why email is no longer just a marketing tool but a core piece of growth infrastructure in a high-cost digital landscape.

Joining us is Nihal Mandanna, Director of Growth at Cyberimpact. Nihal shares how businesses can build resilient, scalable systems by owning their audience and focusing on deliverability.

Key Highlights

1. Email ROI: Nihal explains why email continues to outperform other channels.

2. Owned Channel Growth: Nihal shares how businesses can reduce reliance on paid ads.

3. Data Sovereignty: Nihal highlights why Canadian data residency matters more than ever.

4. Deliverability Matters: Nihal explains how inbox placement directly impacts results.

5. Smart Automation: Nihal outlines when and what businesses should automate first.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern security is evolving into a strategic function driven by data, technology, and human intelligence.

Joining us is Derek Manlow, Vice President of Sales at Securitas Canada Limited. Derek shares how organizations can rethink risk management to build resilience and long-term trust.

Key Highlights

  1. Customer-Centric Security: Derek explains how aligning teams improves client outcomes.
  2. Responsible Growth: Derek shares how sustainability and inclusion shape strategy.
  3. Tech-Driven Security: Derek highlights how innovation is transforming protection services.
  4. Scalable GTM: Derek explains what drives growth in modern security models.
  5. Human + Automation: Derek outlines how balance improves risk management.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how publishers can adapt to a changing AdTech landscape where intent, automation, and trust now define revenue growth.

Joining us is Gromyko Jison Jr., Head of Search Monetization at MonetizeMore. Gromyko shares how publishers can build scalable monetization systems while protecting revenue and improving performance.

Key Highlights

  1. Scaling AdTech: Gromyko explains how publishers can evolve beyond basic ad setups.
  2. Intent-Based Monetization: Gromyko shares how search intent is replacing cookie tracking.
  3. Protecting Revenue: Gromyko highlights strategies to reduce invalid traffic and bot activity.
  4. AI and Monetization: Gromyko explains how AI improves automation and ROI tracking.
  5. Publisher Perspective: Gromyko shares how hands-on publishing experience shapes better strategy.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern SaaS companies build unified revenue engines that scale globally with speed and precision.

Joining us is Peter Dougherty, Chief Revenue Officer at Workleap. Peter shares how aligning teams, systems, and strategy drives sustainable growth across international markets.

Key Highlights

  1. Unified GTM Strategy: Peter explains how to align sales, marketing, and customer success.
  2. AI in HR: Peter shares how AI is reshaping HR and go-to-market strategies.
  3. Global Expansion Discipline: Peter highlights how to maintain strong revenue operations at scale.
  4. Simplicity at Scale: Peter explains how to keep products simple in complex IT environments.
  5. Next Growth Phase: Peter outlines what the future looks like for Workleap’s expansion.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how secure connectivity is becoming the backbone of modern digital infrastructure across industries.

Joining us is Philippe DE OLIVEIRA, Senior Vice President at IDEMIA Secure Transactions. With decades of expertise, Philippe shares how mobility, IoT, and cryptography are shaping a secure, connected future.

Key Highlights

  1. Automotive Cybersecurity: Philippe explains how vehicles are being secured in the era of software defined mobility.
  2. eSIM and IoT Scale: Philippe shares how eSIM enables global device management without physical limitations.
  3. Post Quantum Security: Philippe highlights how future proof encryption is protecting connected ecosystems.
  4. Public Infrastructure Security: Philippe discusses the complexity of securing emergency and critical networks.
  5. Smart Grid Resilience: Philippe explains how secure connectivity supports stable and efficient energy systems.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how neurodiversity is shifting from a conversation about inclusion to a strategy for performance and innovation.

Joining us is Karina Gaudier, Founder and CEO of Autism Workforce Solutions. Karina shares how businesses can unlock untapped talent by redesigning how teams are built and supported.

Key Highlights

  1. Awareness vs Action: Karina explains why inclusion efforts often fail in practice.
  2. Workplace Design: Karina shares what effective environments look like for performance.
  3. Business Advantage: Karina highlights how neurodiversity drives innovation and productivity.
  4. Economic Impact: Karina explains how inclusive hiring strengthens the economy.
  5. Practical Steps: Karina outlines simple actions leaders can implement immediately.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why ERP decisions often fail and how businesses can avoid costly mistakes by focusing on process over features.

Joining us is Jaikishan Prithiani, Founder of Cyberlobe Technologies. JP shares how a vendor-neutral, process-first approach helps businesses choose the right systems with confidence.

Key Highlights

  1. ERP Selection Mistakes: JP explains why businesses fall into demo-driven decisions.
  2. Hidden Costs: JP shares how licensing and implementation traps impact budgets.
  3. Vendor Neutral Advice: JP highlights why unbiased guidance leads to better outcomes.
  4. Process First Thinking: JP explains what businesses must fix before choosing ERP.
  5. Step by Step Roadmap: JP outlines how to approach ERP selection with clarity and structure.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can turn CRM and AI investments into real revenue outcomes.

Joining us is Rob Manne, Founder of Inflectiv. Rob shares how aligning technology with human strategy helps companies accelerate growth and close deals faster.

Key Highlights

  1. CRM as a Revenue Engine: Rob explains how to transform CRM into a growth driver.
  2. AI in Sales: Rob highlights where AI is improving B2B revenue performance.
  3. Human Centric Strategy: Rob shares why human connection still wins in AI-driven markets.
  4. Avoiding CRM Failures: Rob explains why implementations fail and how to fix them.
  5. Team Alignment: Rob outlines how to align sales, marketing, and operations effectively.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how real estate is evolving beyond smart devices into fully integrated operating systems that drive efficiency and growth.

Joining us is Demetrios Barnes, CEO at 1VALET. Demetrios shares how unified platforms are transforming multifamily operations and redefining property management.

Key Highlights

  1. Solving Fragmentation: Demetrios explains how 1VALET unifies disconnected proptech systems.
  2. Leadership Transition: Demetrios shares insights behind the strategic shift in leadership.
  3. Smart Building OS: Demetrios highlights what a true operating system means for property owners.
  4. Scaling Lessons: Demetrios discusses key learnings from scaling high growth proptech companies.
  5. Future Vision: Demetrios outlines how connected portfolios will operate in the next five years.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how enterprise-level technology is becoming accessible to everyday entrepreneurs through practical AI and digital tools.

Joining us is Maria Garcia de la Corte, Partner and Business Development Director at Inside View Global. Maria shares how global experience and community building can drive scalable, inclusive growth.

Key Highlights

  1. Global Growth Perspective: Maria explains how international experience shapes stronger business communities.
  2. Digital Transformation Myths: Maria shares what SMEs misunderstand about adopting enterprise tech.
  3. Ecosystem Building: Maria highlights how events and communities support local tech growth.
  4. Balancing Roles: Maria discusses managing leadership and personal responsibilities together.
  5. Inclusion Driven Growth: Maria explains why economic inclusion is key to long term success.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how communication, marketing, and visibility are evolving in an AI driven world where discovery is no longer just about search.

Joining us is Eva Tang, Head of Marketing at Missive. Eva shares how SMBs can stay efficient, visible, and competitive by rethinking how they work and grow.

Key Highlights

  1. Modern Team Communication: Eva explains how collaboration is shifting beyond traditional email workflows.
  2. AI Driven Visibility: Eva shares how businesses must adapt to being discovered through AI systems.
  3. AI in Marketing: Eva highlights how AI can reduce noise and improve focus in growth strategies.
  4. Jobs to be Done Framework: Eva explains how this approach brings clarity to customer needs.
  5. Scaling Lean: Eva shares practical lessons for growing efficiently without unnecessary complexity.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move beyond AI experimentation to build connected systems that truly enhance customer experience.

Joining us is Mitch Lieberman, VP of Product, Fuel iX at TELUS Digital. Mitch shares how aligning AI, data, and strategy helps brands win critical moments in the customer journey.

Key Highlights

  1. AI and Customer Journey: Mitch explains how AI is reshaping key customer interactions.
  2. Fuel iX Platform: Mitch shares how orchestration turns AI tools into unified systems.
  3. AI for SMEs: Mitch highlights how smaller businesses can adopt AI without complexity.
  4. Measuring CX Impact: Mitch discusses the metrics that truly reflect customer experience improvements.
  5. Connected AI Strategy: Mitch explains how to move from fragmented tools to a cohesive approach.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how building the right network and mindset can shape the future of entrepreneurship.

Joining us is Philip Bliss, Founder and CEO of Canada’s Entrepreneur. Philip shares how strategic thinking, community, and execution frameworks drive real business growth.

Key Highlights

  1. Scaling Mindset: Philip explains what separates founders who grow from those who stall.
  2. Stop Think Focus Execute: Philip shares why clarity and focus are critical for success.
  3. AI for Growth: Philip highlights how entrepreneurs can use AI strategically.
  4. Power of Community: Philip explains why purpose-driven networks outperform traditional ones.
  5. Scaling a Service: Philip outlines the first step to turning services into scalable products.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why rising cybersecurity investments are not translating into stronger protection and what businesses must do differently.

Joining us is Ivo Wiens, Field Chief Technology Officer for Cybersecurity at CDW Canada. Ivo shares how organizations can close the gap between spending and real security outcomes.

Key Highlights

  1. Rising Threats: Ivo explains the key drivers behind increasing cyberattacks.
  2. AI in Cybercrime: Ivo highlights how AI is making threats more advanced and scalable.
  3. Maturity Gap: Ivo shares the critical gaps limiting effective cybersecurity.
  4. Spending Paradox: Ivo explains why higher budgets do not guarantee better protection.
  5. Future Readiness: Ivo outlines how businesses should prepare for upcoming threats.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how operational discipline and supply chain clarity are becoming the real drivers of sustainable growth.

Joining us is Parth Davé, Founder and CEO of NexaFlux Inc. Parth shares how businesses can move from reactive chaos to structured, predictable operations.

Key Highlights

  1. Scaling Signals: Parth explains how to identify when systems can no longer support growth.
  2. Cost of Poor Coordination: Parth highlights how inefficiencies silently erode margins.
  3. From Chaos to Control: Parth shares how to build predictable operating rhythms.
  4. Supply Chain Gaps: Parth explains common hidden issues uncovered through diagnostics.
  5. Scaling Safely: Parth outlines the top priority for maintaining control while growing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how local economies are evolving and why strong community connections are becoming the foundation of business growth.

Joining us is Karisa Marra, Head of Sales and Business Expert at Square Canada. Karisa shares how businesses can adapt to changing consumer behavior by focusing on relationships, value, and seamless experiences.

Key Highlights

  1. Neighbourhood Growth: Karisa explains how local networks fuel economic resilience.
  2. Value Over Volume: Karisa shares how businesses can win with intentional spending habits.
  3. The Regular Effect: Karisa highlights why loyal customers drive long term success.
  4. Tech for Convenience: Karisa discusses tools that improve customer experience and operations.
  5. Future Outlook: Karisa outlines what lies ahead for Canada’s local economies.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how physical retail spaces can become powerful drivers of customer experience and business growth.

Joining us is Ani Nersessian, Founder and Creative Director of VM ID Inc. Ani shares how thoughtful visual merchandising can transform stores into high-performing environments.

Key Highlights

  1. Power of Store Design: Ani explains how retail spaces directly influence customer behavior.
  2. Common Mistakes: Ani shares quick fixes for visual merchandising errors.
  3. Budget Optimization: Ani highlights how to improve stores with limited resources.
  4. Choosing Support: Ani explains how to select the right merchandising approach.
  5. Customer Experience: Ani shares simple changes that create memorable in-store moments.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses can move from talking about AI to actually embedding it into daily operations for real impact.

Joining us is Bradley Collins, Founder of Elevates Coaching and creator of EAIOS. Bradley shares how aligning people, systems, and strategy turns AI into a true growth engine.

Key Highlights

  1. Beyond Tools: Bradley explains why building an AI system matters more than using isolated tools.
  2. Human Barrier: Bradley highlights why mindset and team adoption are the biggest challenges.
  3. EAIOS Framework: Bradley shares how small teams can implement AI without deep technical skills.
  4. Coaching Driven Adoption: Bradley explains how leadership coaching accelerates real AI usage.
  5. From Curious to Operational: Bradley outlines how founders can achieve quick, measurable results.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is shifting from experimentation to execution and becoming a core part of everyday business operations.

Joining us is Žilvinas Girėnas, Head of Product at nexos.ai. With deep expertise in NLP and agentic workflows, Žilvinas shares how lean teams can unlock real productivity using AI.

Key Highlights

  1. Immediate AI Value: Žilvinas explains how SMEs can start using AI without large teams or budgets.
  2. AI as a Multiplier: Žilvinas shares why AI empowers generalists to perform at a higher level.
  3. From Tools to Workflows: Žilvinas discusses how to turn AI into repeatable business processes.
  4. Early Use Cases: Žilvinas highlights the most impactful starting points for AI adoption.
  5. Scaling Without Hiring: Žilvinas explains how AI helps businesses grow output without adding headcount.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how e-commerce is evolving beyond transactions into personalized experiences that truly connect with customers.

Joining us is Connor Delaney, General Manager of Wayfair Canada. Connor shares how large scale retail can still deliver meaningful, tailored experiences while supporting Canadian businesses.

Key Highlights

  1. Canadian Market Insights: Connor explains how customer behavior in Canada is evolving.
  2. Wayfair Rewards Launch: Connor shares how loyalty programs strengthen long term customer value.
  3. Opportunities for SMEs: Connor highlights how Canadian businesses can grow through Wayfair’s platform.
  4. Scaling with Personalization: Connor discusses balancing efficiency with customer experience.
  5. Retail Trends 2026: Connor outlines key trends shaping the future of online retail.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how insurance is evolving from a standalone product into a seamless, embedded experience within everyday customer journeys.

Joining us is Derek Szeto, co-founder and CEO of Walnut Insurance. A seasoned entrepreneur, Derek shares how embedded insurance is transforming how businesses deliver value and build trust at scale.

Key Highlights

  1. Understanding Embedded Insurance: Derek explains how insurance is integrated directly into products and services.
  2. Why Brands Offer Insurance: Derek shares why companies are adding protection as part of their customer experience.
  3. AI and Industry Shift: Derek discusses how AI is reshaping insurance and broader business adoption.
  4. Scaling Strategic Partnerships: Derek highlights lessons from working with major enterprise partners.
  5. Supporting SMEs: Derek outlines how embedded insurance is simplifying coverage for small businesses.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how healthcare technology companies are scaling globally through innovation, automation, and strategic growth.

Joining us is Dan Matlow, President and CEO of VitalHub. With decades of experience, Dan shares how building operational intelligence has helped transform healthcare delivery at scale.

Key Highlights

  1. Building the Vision: Dan explains how VitalHub evolved into a high growth global platform.
  2. Innovation Advantage: Dan shares how the Sri Lanka lab drives efficiency and product development.
  3. M&A Strategy: Dan highlights how acquisitions fuel expansion and client value.
  4. AI in Healthcare: Dan discusses how AI is shaping modern healthcare systems.
  5. Sustaining Growth: Dan explains how to balance scaling with operational excellence.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it really takes to scale a retail business in a highly regulated environment while maintaining profitability and operational control.

Joining us is Chris Jones, Founder and CEO of CANNABIS XPRESS. Chris shares how disciplined systems, data, and strategic thinking can turn a complex industry into a scalable growth engine.

Key Highlights

  1. Scaling Pitfalls: Chris explains what typically breaks first when retail businesses grow too fast.
  2. Regulatory Strategy: Chris shares how to stay profitable across different provincial regulations.
  3. Data Driven Operations: Chris highlights how technology improves margins and reduces inefficiencies.
  4. Leadership Evolution: Chris discusses how leadership must change as the business scales.
  5. Building for Exit: Chris explains how to create a business that is attractive to buyers from day one.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Calgary is emerging as a powerful tech hub driven by culture, community, and a willingness to embrace both growth and failure.

Joining us is Jen Lussier, CEO of Platform Calgary. With decades of experience across industries, Jen shares what it truly takes to build and sustain a high impact innovation ecosystem.

Key Highlights

  1. Calgary’s Tech Advantage: Jen explains the cultural and economic factors driving the city’s rapid tech growth.
  2. Facing Hard Truths: Jen highlights the real challenges founders must confront to scale successfully.
  3. Innovation Centre Impact: Jen shares how a centralized hub accelerates collaboration and commercialization.
  4. Sustainable Growth Vision: Jen discusses the next priorities to ensure long term ecosystem success.
  5. Global Positioning: Jen outlines how Calgary startups are being prepared for international competition.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how modern HR is shifting from systems and processes to a deeper focus on people, culture, and wellbeing.

Joining us is Muhammad Kermalli, CEO of Skailit. A recognized entrepreneur and advocate for workplace wellness, Muhammad shares how businesses can build stronger, more human-centered teams. Learn more at www.skailit.com or connect directly at 416-962-2600.

Key Highlights

  1. Modern HR Challenges: Muhammad explains why outsourcing and flexibility are reshaping workforce management.
  2. AI in the Workplace: Muhammad discusses how AI is changing hiring, engagement, and team dynamics.
  3. Rethinking Wellness Programs: Muhammad shares why traditional wellness efforts fail and what actually works.
  4. Leadership vs Management: Muhammad highlights the mindset shift required to lead modern teams.
  5. Wellness Driven Results: Muhammad explains how prioritizing wellbeing improves performance and retention.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why modern leadership is shifting from technical expertise to human centered skills like trust, clarity, and emotional steadiness.

Joining us is Shilpa Bains, Founder of Leadership Intelligence Inc.. With over two decades of experience, Shilpa shares how leaders can align their intent with real impact through deeper self awareness.

Key Highlights

  1. Evolving Leadership Demands: Shilpa explains why constant change is making leadership more complex.
  2. Intent to Impact Gap: Shilpa shares how misalignment between intent and action affects teams.
  3. Inner Intelligence: Shilpa discusses how self awareness drives stronger leadership outcomes.
  4. Team Struggle Patterns: Shilpa highlights common behaviors that weaken team performance.
  5. Building Strong Partnerships: Shilpa explains how organizations can align leadership for growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today, we explore how founders can close the gap between financial complexity and real business understanding.

Joining us is Ray Fitzpatrick, Founder and CEO of Profitual. Ray shares how founders can turn financial data into clear insights that drive smarter growth decisions.

Key Highlights

1. Broken Financial Models: Ray explains why traditional modeling fails most founders.

2. Strategic Finance Thinking: Ray highlights the importance of focusing on key growth drivers.

3. AI in Finance: Ray shares why AI must be used with judgment, not blind trust.

4. Investor Ready Insights: Ray explains how real time tracking improves financial clarity.

5. Planning for Growth: Ray highlights how scenario tools prepare founders for uncertainty.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how wholesale businesses are transitioning from manual processes to integrated digital systems that drive efficiency and growth.

Joining us is Yaqub HosseinifromB2B Wave. Yaqub shares how distributors and manufacturers can modernize operations without disrupting their existing systems.

Key Highlights

  1. Wholesale Bottlenecks: Yaqub explains the key inefficiencies slowing down traditional wholesale operations.
  2. Modernization Without Replacement: Yaqub shares how businesses can upgrade systems without starting from scratch.
  3. Evolving Buyer Expectations: Yaqub highlights the demand for self service and transparent pricing.
  4. Power of Integration: Yaqub discusses how connected systems improve operational efficiency.
  5. Real Business Impact: Yaqub explains the measurable gains from adopting digital ordering solutions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why digital transformation often falls short and how custom built systems are becoming the real driver of business growth.

Joining us is Alexandre St Aubin, Partner and Account Executive at Thirdbridge. With a strong blend of technical expertise and business insight, Alexandre shares how tailored software and strategic thinking are reshaping how SMEs scale.

Key Highlights

  1. Why Transformations Fail: Alexandre explains how off the shelf software limits growth and weakens competitive edge.
  2. Custom Software and AI:Alexandre shares how AI is making custom development more accessible and cost effective.
  3. Design First AI Strategy: Alexandre highlights why research and problem framing matter more than the technology itself.
  4. Family Led Leadership: Alexandre discusses how sibling leadership strengthens long term stability and decision making.
  5. BuilderHelper Innovation: Alexandre explains how the platform is reshaping construction through flexible service models.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why real business growth still comes down to human connection, clear messaging, and trust.

Joining us is Monica Hoffman, Fractional Marketing Consultant. With over 20 years of experience, Monica shares how businesses can simplify marketing and build consistent, meaningful growth.

Key Highlights

  1. Power of Brand Story: Monica explains how a clear story builds trust and drives engagement.
  2. Customer Journey Clarity: Monica highlights why understanding the full journey improves results.
  3. Strategic Marketing Gaps: Monica discusses risks of operating without clear direction.
  4. Fractional CMO Advantage: Monica shares how businesses gain clarity and momentum through expert guidance.
  5. Building Brand Advocates: Monica explains how to turn customers into loyal supporters.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the rise of operational intelligence and why reliable data systems are becoming a decisive advantage for modern businesses. In 2026, success belongs to companies that prioritize clarity, conviction, and dependable technology over hype.

Joining us is Edoardo De Martin, Co Founder and CEO of Industrio AI. With nearly three decades of experience at Microsoft working on innovations like HoloLens and Xbox, Edoardo now leads the development of enterprise operational intelligence through Industrio’s platform, Signal.

Key Highlights

  1. Building with Conviction: What bootstrapping Industrio revealed compared to life inside large tech companies.
  2. Operational Intelligence Explained: How teams can move from searching for data to acting on it instantly.
  3. Tools vs Platforms: Why high stakes industries require AI platforms instead of isolated AI tools.
  4. Canada’s AI Capability: How domestic innovation supports national resilience and strategic independence.
  5. The Signal Platform: What makes Signal different and how it evolves alongside enterprise needs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how strong professional networks and cultural communities are becoming a powerful engine for economic growth in Canada.

Joining us is Raquel Narvajas Rodriguez, CEO and Director of La Red de Hispanos. Raquel shares how building trusted communities is helping newcomers unlock real opportunities and long term success.

Key Highlights

1. Building a Powerful Network: Raquel shares how La Red de Hispanos connects members to real career opportunities.

2. Inside IMPULSA 2026: Raquel explains what the event offers and who should attend.

3. The Event Experience: Raquel highlights what makes IMPULSA engaging and accessible for families.

4. Partnerships and Opportunities: Raquel discusses the companies and connections attendees can expect.

5. Creating a Trusted Directory: Raquel explains how credibility is maintained and how students can get involved.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how workplaces are evolving into integrated digital environments that combine technology, collaboration, and human creativity.

Joining us are Meagan Moody, Country Manager at Ricoh Canada, and Ahmed Ameen, COO of ET Group. Together, they share how this strategic acquisition is redefining hybrid work and enterprise collaboration.

Key Highlightshttp://www.ricoh-usa.com/

  1. Strategic Vision: Meagan explains how ET Group strengthens Ricoh’s workplace transformation strategy.
  2. Scaling AV Solutions: Ahmed shares how integration enables broader deployment of hybrid workplace technologies.
  3. Secure Collaboration: Meagan discusses how the partnership supports regulated industries with secure systems.
  4. Culture and Continuity: Ahmed highlights how teams and customer experience remain consistent during integration.
  5. Future of Workplaces: Meagan outlines why now is the right moment to expand AV driven workplace solutions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how hidden misalignment within teams and structures quietly limits performance and growth.

Joining us is Sonia Perron, Founder and President of SPCTE Inc. With over 30 years of experience, Sonia shares how aligning people, roles, and strategy unlocks measurable results.

Key Highlights

  1. The Cost of Misalignment: Sonia explains how misalignment silently impacts productivity and decision making.
  2. Why Transformations Fail: Sonia highlights how unclear roles weaken execution and technology adoption.
  3. Understanding the Conative Mind: Sonia discusses how instinct driven behavior affects performance and burnout.
  4. The Cell’Era Model: Sonia explains how structured alignment improves organizational efficiency.
  5. Fixing Alignment Gaps: Sonia shares practical steps leaders can take to restore clarity and direction.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can move beyond guesswork and use customer data to drive smarter, more consistent growth.

Joining us is Stephan Sigaud, CMO at Phase 5. With decades of experience in market research and customer strategy, Stephan shares how understanding the voice of the customer unlocks real business impact.

Key Highlights

  1. SME Marketing Misconceptions: Stephan explains where businesses go wrong when targeting SME audiences.
  2. Affordable Market Research: Stephan shares how small businesses can use research without large budgets.
  3. Brand and CX Alignment: Stephan highlights the cost of disconnect between promise and experience.
  4. From Data to Action: Stephan discusses how to turn analytics into clear growth strategies.
  5. Sustainable Growth Mindset: Stephan explains the habits that drive long term success through customer insight.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how specialized banking solutions are evolving to support accountants and strengthen the broader business ecosystem.

Joining us is Pouya Zangeneh, Senior Vice President of Business Banking at Scotiabank. Pouya shares how tailored financial tools and strategic support are helping accounting professionals operate more efficiently and create wider economic impact.

Key Highlights

1. Accountant Banking Program: Pouya explains what makes this program uniquely designed for modern accounting firms.

2. Tax Season Support: Pouya shares how the program helps manage peak workload periods effectively.

3. Dedicated Advisory Support: Pouya highlights the value of specialized banking advisors for accountants.

4. Business Rewards Innovation: Pouya discusses how new financial tools enhance everyday business operations.

5. Community Impact: Pouya explains how strong banking support drives broader economic resilience.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how global mobility is shaping Canada’s workforce and why attracting international talent is critical for economic growth.

Joining us is Grant Sakinofsky, Director at Smooth Migration Global. With global experience and a deep understanding of relocation challenges, Grant shares how technology and strategy are simplifying international moves.

Key Highlights

  1. Global Mobility Trends: Grant explains how migration patterns are evolving for modern professionals.
  2. Canada’s Competitive Edge: Grant highlights why Canada continues to attract top global talent.
  3. Solving Relocation Challenges: Grant shares how Smooth Migration simplifies complex immigration processes.
  4. Tech Driven Relocation: Grant discusses how automation is improving the relocation experience.
  5. Scaling Through Canada: Grant outlines how founders can leverage Canada to expand globally.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how estate planning is evolving into a critical strategy for preserving wealth and ensuring a smooth transfer of assets.

Joining us is Devon Miller, Vice President for Partnerships and Distribution at ClearEstate. With deep expertise in estate execution and planning, Devon shares how technology and empathy are reshaping this often overlooked area of financial management.

Key Highlights

  1. Evolution of ClearEstate: Devon shares how the company has adapted to modern estate planning needs.
  2. Estate Planning Gaps: Devon explains the most common mistakes Canadians make when planning their estates.
  3. The Modern Executor Role: Devon discusses how executor responsibilities have become more complex.
  4. Estate as Wealth Strategy: Devon highlights why estate planning is essential for long term client retention.
  5. Advisor Pro Platform: Devon explains how technology helps identify risks and optimize wealth transfer planning.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data is revealing a growing divide in the financial health of Canadian small businesses.

Joining us is Jeff Brown, Head of Commercial Solutions at Equifax Canada. With deep expertise in commercial credit data, Jeff shares insights from the latest Market Pulse report and what it signals for business stability.

Key Highlights

  1. Credit Stress Misconceptions: Jeff explains what most people misunderstand about small business financial pressure today.
  2. Cash Flow Priorities: Jeff reveals what payment behavior between banks and suppliers says about business strategy.
  3. Regional and Sector Risk: Jeff highlights where financial pressure is hitting hardest across Canada.
  4. The Debt Paradox: Jeff discusses why debt is rising even as payment performance appears stable.
  5. Future Risk Indicators: Jeff outlines the key signals businesses should monitor to stay ahead.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how building a strong financial operating system helps small businesses reduce complexity and focus on growth.

Joining us is Faye Pang, Chief Growth Officer at FreshBooks. With experience scaling global platforms, Faye shares how integrated tools are helping SMBs gain control over their finances and operations.

Key Highlights

1. Shift in SMB Challenges: Faye explains how demand and customer acquisition have become the biggest concerns.

2. From Chaos to System: Faye shares why integrated tools replace disconnected workflows and save time.

3. Cash Flow Control: Faye highlights how faster payments and visibility improve business survival.

4. Power of Ecosystems: Faye explains how partnerships simplify operations and remove manual work.

5. Breaking Growth Barriers: Faye discusses common blind spots that prevent businesses from scaling.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how direct selling continues to evolve as a powerful model built on trust, flexibility, and human connection.

Joining us is Peter Maddox, President of the Direct Sellers Association of Canada. With deep insight into a network of over a million independent sellers, Peter shares how this industry is shaping modern entrepreneurship.

Key Highlights

  1. The Modern Seller: Peter explains why more Canadians are turning to direct selling as a flexible business model.
  2. Accessible Entrepreneurship: Peter shares how the model supports income generation alongside personal commitments.
  3. Trust in Commerce: Peter highlights why relationship driven selling is gaining strength in today’s market.
  4. Economic Contribution: Peter discusses the industry’s impact and what policymakers need to recognize.
  5. Future Through Education: Peter outlines how new training and scholarship programs support long term growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how programmatic advertising is evolving into a precision driven engine powered by data and smarter platforms.

Joining us are Vince Simone from Yahoo Canada and Lyle Wagner, Co founder and CEO of Datadesk. Together, they bring deep expertise on how data and technology are reshaping digital marketing strategies.

Key Highlights

  1. The Programmatic Shift: Vince explains how DSPs are evolving and the key challenges brands face today.
  2. From Data to Action: Lyle shares what makes data truly usable and impactful for marketers.
  3. Cookieless Targeting: Vince discusses how advertisers can maintain precision without third party cookies.
  4. Power of Partnership: Vince and Lyle explain how their collaboration simplifies programmatic advertising.
  5. Future of Ad Tech: Lyle highlights the key trends shaping the next phase of digital advertising.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how AI is evolving from simple automation into systems that understand human context, tone, and intent.

Joining us is Charlie D’Elia, Co Founder of Fermion AI Group. With a strong foundation in franchise systems and operational alignment, Charlie shares how emotionally aware AI is shaping the next generation of business tools.

Key Highlights

  1. The Origin of Fermion AI: Charlie shares what inspired the platform and how his personal AI usage shaped its direction.
  2. AI Misconceptions: Charlie explains what business owners are getting wrong about AI adoption today.
  3. The Risk of Vibe Coding: Charlie highlights why unstructured AI usage can harm long term business outcomes.
  4. Emotionally Aware AI: Charlie discusses how understanding tone and intent improves engagement and conversions.
  5. Future of Franchise AI: Charlie outlines how Fermion AI and Flux will transform communication across networks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful digital transformation depends less on speed and more on trust, clarity, and delivering real user value.

Joining us is Sam Hyland, VP of Services at Veriday. With over two decades of hands-on experience, Sam shares how strong execution and honest delivery separate successful projects from failed ones.

Key Highlights

  1. Strategy vs Execution Gap: Sam explains why many digital transformations fail during execution, not planning.
  2. Liferay and Scalable Experiences: Sam shares how Liferay enables flexible and scalable digital platforms.
  3. AI Without Rebuilding: Sam discusses how businesses can layer AI onto existing systems effectively.
  4. What Good Delivery Looks Like: Sam highlights how alignment and trust drive successful project outcomes.
  5. Competing Through Value: Sam explains how focusing on user experience helps smaller firms compete globally.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the growing disconnect between organizational goals and employee realities, and how it is impacting performance.

Joining us is Chris Lee, VP of Employee Communications Practice at Gallagher. Drawing from the latest Employee Communications Report, Chris shares insights on burnout, alignment, and the evolving workplace.

Key Highlights

  1. Report Insights: Chris shares the scale of participation and the most important finding from this year’s report.
  2. The Readiness Gap: Chris explains how misalignment is slowing down organizational growth.
  3. Burnout and Overload: Chris highlights how excessive information is driving employee fatigue.
  4. AI in Communications: Chris discusses the current state of responsible AI use within organizations.
  5. Driving Real Change: Chris outlines the most critical step leaders must take to close the gap.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how inclusive ecosystems and community driven initiatives are shaping economic growth and opportunity across Canada.

Joining us is Sarah Evalina, Chief Operating Officer at the Canadian Queer Chamber of Commerce. With deep experience in advocacy and leadership, Sarah shares how equity, access, and community are transforming entrepreneurship nationwide.

Key Highlights

1. CQCC’s Economic Impact: Sarah explains how queer owned businesses contribute billions to Canada’s economy while still facing barriers.

2. The FAM Program: Sarah shares how the program builds a national network that supports entrepreneurs at every stage.

3. Breaking Barriers: Sarah highlights how FAM addresses challenges like access to capital and safe business environments.

4. Supplier Diversity Access: Sarah discusses how certification opens doors to corporate and government procurement.

5. Global Trade Opportunities: Sarah outlines how international missions help businesses scale and build global connections.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

To learn more about how we are supporting the ecosystem, please visit the CanadianSME Small Business Foundation at smbfoundation.ca.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how enterprises are shifting from static reporting toward real time, risk driven insights. In 2026, leaders can no longer rely on status updates; they need systems that predict issues before they impact performance.

Joining us is Parasar Saha, Founder and CEO of Digy4 Inc. With more than 23 years of experience in quality engineering and enterprise transformation, Parasar leads a Canadian SaaS platform trusted by major organizations while championing innovation within Canada’s growing tech ecosystem.

Key Highlights

  1. Broken Reporting Models: Why siloed reporting structures prevent organizations from identifying real operational risks.
  2. Risk First Decision Making: How risk first reporting transforms executive visibility and business outcomes.
  3. Agentic AI in Practice: What is real versus hype in enterprise AI and how autonomous systems deliver measurable ROI.
  4. Scaling Canadian SaaS: Lessons from selling into highly regulated enterprises and building credibility through partnerships.
  5. Canada’s AI Advantage: How Mississauga and the broader Canadian ecosystem are emerging as global innovation hubs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how shared mobility is reshaping transportation and becoming a critical part of economic infrastructure across Canadian cities.

Joining us is David Riggs, General Manager for Hopp Canada. Backed by Bolt’s global mobility platform, David shares how Hopp is scaling rapidly while redefining convenience, safety, and accessibility for modern commuters.

Key Highlights

  1. Scaling Across the GTHA: David explains the biggest operational challenges in expanding a ride hailing platform.
  2. Evolving Rider Expectations: David shares how customer needs are shifting toward flexibility and reliability.
  3. Safety Innovations: David highlights the latest features improving safety for both riders and drivers.
  4. Hopp for Business: David discusses how the platform simplifies and streamlines corporate travel.
  5. Future Growth Plans: David outlines the key priorities driving Hopp Canada’s expansion in the coming year.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how payroll is evolving from a complex burden into a streamlined system that supports modern workforce management.

Joining us is Ben Richmond, CEO of Wagepoint. With deep experience in fintech and a focus on simplifying financial tools, Ben shares how innovation and leadership are reshaping payroll for Canadian small businesses.

Key Highlights

  1. The CEO Transition: Ben shares the key priorities that shaped his first six months leading Wagepoint.
  2. The Rebrand Vision: Ben explains the strategy behind Wagepoint’s evolution and new direction.
  3. Payroll Challenges Today: Ben highlights the biggest pain points SMEs face in managing payroll.
  4. Product Innovation: Ben discusses how new tools like Timesheets and My Wagepoint improve efficiency.
  5. Scaling Culture: Ben shares how to maintain strong team culture in a growing remote organization.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the hidden risks of AI adoption and why unsecured usage can expose businesses to serious data vulnerabilities.

Joining us is Sam Jenkins, Managing Partner and Co founder of Punchcard Systems. With over 25 years in digital transformation, Sam shares how organizations can move from risky AI usage to secure, scalable systems.

Key Highlights

  1. The Risk of Shadow AI: Sam explains how unmanaged AI use can expose sensitive company data.
  2. Internal AI Portals: Sam shares how private AI systems protect data and improve control.
  3. Driving Secure ROI: Sam discusses how custom AI platforms boost productivity without compromising security.
  4. Responsible AI Adoption: Sam outlines the first steps businesses should take to implement safe AI practices.
  5. Future Tech Trends: Sam highlights the key technology shift that will shape Canadian SMEs next.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why cybersecurity is no longer just about buying the latest software. In 2026, real protection comes from aligning people, processes, and technology to build true cyber resilience.

Joining us is Brandon Krieger, President and CEO of KNSS Consulting Group. With more than 20 years of cybersecurity experience, Brandon works as a Fractional vCISO helping organizations turn security into a business enabler while guiding leaders through the realities of ransomware and risk management.

Key Highlights

  1. The Silver Bullet Myth: Why most breaches occur due to human and process gaps rather than technology failures.
  2. Realistic Security: What practical and achievable cybersecurity looks like for growing businesses.
  3. Outcomes Over Compliance: How leaders can focus on real security results instead of checklist driven frameworks.
  4. Ransomware Readiness: How organizations should prepare for and respond to modern cyber attacks.
  5. Executive Cyber Awareness: The common cybersecurity myths that still mislead business leaders.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses scale from a single location into global franchise systems. In 2026, sustainable growth depends on building repeatable systems that protect brand quality while expanding across markets.

Joining us is Arif Abdulla, VP of Franchise Development at Nurse Next Door. Over nearly two decades, Arif has helped grow the company from one location to more than 400 across North America, the UK, and Australia by focusing on strong partnerships and long term franchise success.

Key Highlights

  1. Scaling Beyond One Market: The key pivots required to expand from a local business into a multi country franchise.
  2. Traits of Successful Partners: The patterns and qualities Arif sees in franchisees who build lasting businesses.
  3. The Hidden Work of Growth: The behind the scenes operational work that makes franchise expansion successful.
  4. Cross Border Expansion: The challenges of translating a business model into new international markets.
  5. The 20 Year Mindset: How Arif maintains curiosity and drive after decades in the franchise industry.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the growing gap between rapid container adoption and the maturity of security practices. In 2026, businesses are realizing that modern development speed can easily outpace compliance and risk management.

Joining us is Bob Shaker, Chief Product and Technology Officer at ActiveState. With more than 30 years in cybersecurity leadership at organizations like Symantec, Malwarebytes, and Trellix, Bob now focuses on strengthening security postures through trusted open source ecosystems.

Key Highlights

  1. ActiveState’s Evolution: How the company has transformed to support modern software security needs.
  2. Container Security Gap: Why container adoption is accelerating faster than security maturity.
  3. Compliance Blind Spots: Why many audit programs fail to resolve CVE vulnerabilities effectively.
  4. People First Leadership: How developer focused cultures produce stronger security solutions.
  5. 2026 Threat Landscape: How organizations can stay ahead of evolving threats while adopting AI.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how data science and AI are transforming supply chains into predictive, high-performance systems.

Joining us is Jasneet Kohli, Co Founder of TrueGradient. With experience from Amazon and Walmart, Jasneet shares how advanced modeling is helping modern brands make smarter, faster decisions.

Key Highlights

  1. The Origin of TrueGradient: Jasneet shares what inspired building AI driven tools for mid market supply chains.
  2. The Limits of Spreadsheets: Jasneet explains why traditional tools fail in today’s complex supply environments.
  3. AI as a Multiplier: Jasneet discusses how AI enables small teams to manage large scale operations.
  4. Modern Planning Systems: Jasneet highlights the capabilities brands need to stay competitive.
  5. Mobile Innovation: Jasneet outlines how mobile access will transform real time supply chain decisions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why successful AI adoption starts with solving the right business problems, not chasing the latest tools.

Joining us is Chris Dore, CEO of ScarlettNova Corp. and Founder of Rogue Ventures. With a global background and deep expertise in applied AI, Chris shares a grounded approach to building real impact through technology.

Key Highlights

  1. Problem First AI Strategy: Chris explains why AI fails without clear business problems and strong expertise.
  2. Venture Studio Model: Chris shares how Rogue Ventures differs from traditional accelerators.
  3. Entrepreneur Mental Health: Chris discusses how global experience shaped his approach to resilience.
  4. AI as Change Management: Chris highlights how organizations can adopt AI without overwhelming teams.
  5. Preparing the Next Generation: Chris outlines the key mindset needed to succeed in an AI driven world.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why AI adoption without governance can create more risk than value, and how businesses can build trust while scaling innovation.

Joining us is Natalka Haras, Senior Counsel and Executive Legal Advisor at ADP Canada. With over 15 years of experience in technology and employment law, Natalka helps organizations align AI strategy with ethical and legal frameworks.

Key Highlights

  1. The AI Policy Gap: Natalka explains why many organizations struggle to turn ethical intent into actual policy.
  2. Risks Without Governance: Natalka highlights the legal and operational risks of unclear AI usage.
  3. Building an AI Ethics Framework: Natalka outlines the essential elements every AI policy should include.
  4. From Policy to Action: Natalka shares how leaders can embed AI governance into daily operations.
  5. Human Centered AI: Natalka discusses how businesses can use AI to empower employees while maintaining trust.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore what it takes to build and scale a technology company in the age of AI, where execution, narrative, and timing define success.

Joining us is Jonah Midanik, Managing Partner at Forum Ventures. With two decades of experience as both an operator and investor, Jonah now works closely with early stage founders to help them move from idea to scalable business.

Key Highlights

  1. Entrepreneurial Mood in Canada: Jonah shares how founders are adapting and where Canadian startups are gaining an edge.
  2. The Aha Moment: Jonah explains how recognizing the right pivot can change the trajectory of a company.
  3. Pitching in the AI Era: Jonah highlights what founders must do to stand out in a crowded AI driven market.
  4. AI Native vs AI Added: Jonah breaks down the difference between layering AI and building companies around it.
  5. Future of B2B SaaS: Jonah outlines the key sectors where he sees the strongest investment opportunities.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can bridge legacy operations with modern AI driven systems to eliminate inefficiencies and unlock growth.

Joining us is Pablo Rodriguez, President of Dye and Durham Canada. With deep expertise in scaling technology across regulated industries, Pablo shares how firms can streamline workflows and build confidence through smarter systems.

Key Highlights

  1. The Workflow Audit: Pablo explains how businesses can identify operational gaps and what high performing firms do differently.
  2. Choosing the Right Partner: Pablo shares the key indicators that help avoid ineffective or unused technology investments.
  3. AI and Risk Management: Pablo discusses how professional firms can adopt AI while maintaining strong risk controls.
  4. Scaling with Relevance: Pablo highlights how to expand nationally while staying locally effective.
  5. The Future of Technology Use: Pablo outlines what it truly means to leverage technology for growth in 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how cybersecurity is no longer just a technical function but a core business strategy shaping growth, trust, and resilience.

Joining us is Judith Borts, Senior Director at Rogers Cybersecure Catalyst at Toronto Metropolitan University. With deep experience in public policy and cybersecurity leadership, Judith brings a unique perspective on bridging innovation with national security priorities.

Key Highlights

  1. Entering the Defence Ecosystem: Judith explains how SMEs can position themselves as trusted partners in defence innovation.
  2. Secure AI Adoption: Judith shares how businesses can leverage AI while minimizing exposure to cyber threats.
  3. The Cyber Talent Gap: Judith highlights the key challenges in building a skilled and diverse cybersecurity workforce.
  4. Power of Collaboration: Judith discusses why public private partnerships are essential to solving complex security issues.
  5. Immediate Cyber Risks: Judith outlines the most overlooked risks for SMEs and the first steps to address them.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how payroll, HR, and benefits systems are being modernized through embedded technology. In 2026, businesses can no longer afford disconnected tools that consume time and create operational inefficiencies.

Joining us are Simon Bourgeois, Founder and CEO of Nmbr, and Mark Bluvshtein, CEO of Collage. Together they are building a unified people operations experience that connects payroll, HR, and benefits to help Canadian businesses streamline operations and scale more efficiently.

Key Highlights

  1. Legacy Payroll Challenges: Why traditional payroll platforms struggle to keep up with modern business needs.
  2. Unified People Operations: How the Nmbr and Collage partnership creates a seamless payroll, HR, and benefits ecosystem.
  3. Founder Market Insights: How Simon and Mark’s previous ventures helped identify critical gaps in the Canadian market.
  4. Embedded Finance Expansion: How partnerships like ATB are driving the rise of embedded financial infrastructure.
  5. Future of Benefits Brokers: How integrated payroll and HR technology is reshaping the broker ecosystem.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how decentralized, community driven platforms are redefining how tech ecosystems are built and scaled.

Joining us are Julia Baird Konefal from Golden Ventures and Mell Truong, founder of Sage Consulting Co. As co founders of Toronto Tech Week, they are leading a movement that is transforming how founders, builders, and communities connect.

Key Highlights

  1. The Decentralized Model: Julia explains why a citywide platform creates more value than a traditional conference.
  2. Scaling Grassroots Events: Mell shares how quality and alignment are maintained across community led initiatives.
  3. Expanding Access: Julia highlights how the platform opens doors for diverse founders and small businesses.
  4. Real ROI for Founders: Mell discusses how participants can generate tangible business outcomes from the event.
  5. The Future of Tech Week: Julia and Mell share what to expect in 2026 and how businesses can get involved.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we break down financial complexity into clear, practical strategies that help business owners build long term stability and control.

Joining us is Michael Santonato, author of How to Become Financially Indestructible. With a decade of experience guiding families and entrepreneurs, Michael focuses on building strong financial structures that create clarity and lasting security.

Key Highlights

  1. Financial Indestructibility Defined: Michael explains what it truly means to build resilience in today’s economy.
  2. Real Estate Risk: Michael shares the most common mistake that puts investors in vulnerable positions.
  3. Structuring Financial Priorities: Michael outlines how business owners should organize finances for stability.
  4. Mindset Shift for Resilience: Michael highlights the core belief required to build lasting financial strength.
  5. Patterns of Financial Independence: Michael reveals the habits seen in clients who achieve true financial control.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how rising tariffs and global trade tensions are directly impacting Canadian small businesses and reshaping financial decision making.

Joining us is David Gens, Founder and CEO of Merchant Growth. With over a decade of experience in digital financing, David shares insights on how businesses can navigate uncertainty and protect their margins.

Key Highlights

  1. Trade War Impact: David explains when tariff pressure becomes unsustainable for small businesses.
  2. Pricing Limits: David shares whether businesses have reached the ceiling on passing costs to customers.
  3. Shifting Away from the U.S.: David discusses whether retreating from U.S. markets is temporary or long term.
  4. Workforce Stability: David highlights what current hiring trends reveal about business resilience.
  5. Flexible Financing: David outlines how fast funding helps businesses manage sudden economic shocks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how geography has become a powerful lens for digital transformation. In 2026, data alone is not enough. Without understanding where things happen, businesses and governments risk missing the insights that drive smarter decisions.

Joining us is Alex Miller, President and Founder of Esri Canada. Since 1984, Alex has led the transformation of mapping into a digital system used by millions, building one of Canada’s Best Managed Companies and recently achieving federal prequalification as an AI solutions provider.

Key Highlights

Digital Geography in Action: Where SMBs are already encountering Esri Canada’s work in daily operations.

Why Where Matters: How adding location intelligence strengthens AI driven decision making.

Federal AI Milestone: What prequalification signals about the maturity of geospatial AI in Canada.

Real World Impact: How Canadian organizations use geospatial AI to solve complex challenges.

Future Ready SMBs: Practical advice for businesses adopting geospatial data and AI.

Special Thanks to Our Partners:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s market, a bad hire isn’t just a missed opportunity—it’s a massive expense. In 2026, finding the right talent requires more than matching a job description; it takes a deep understanding of local culture and specialized sector needs like Finance and IT.

Joining us is Daniel Lambert, President and CEO of Lambert Nemec Group. With over a decade of recruitment experience and expertise in accounting and finance, Daniel is one of Manitoba’s top recruitment leaders, helping professionals and businesses grow locally and internationally.

Key Highlights

The Winnipeg Advantage: Why Lambert Nemec Group is uniquely suited to Canada’s business culture.

Hiring Trends in 2026: What hiring trends are shaping Canada’s roles.

Red Flags for Recruiters: When should you reach out to a professional recruiter?

Data-Driven Hiring: How salary guides help employers compete for top talent.

Personalized Approach: How to maintain a personalized recruitment approach across industries.

Special Thanks to Our Partners:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how businesses can move beyond AI curiosity and focus on measurable outcomes while preserving meaningful human connections. In 2026, successful organizations are those that combine intelligent automation with empathy driven leadership.

Joining us is Dr. Sandra Weppler, Chief Artificial Intelligence Transformation Officer at MetaForge AI. With a PhD in Psychology and executive credentials from Harvard and Wharton, Dr. Weppler brings more than 25 years of C suite experience designing human centered AI frameworks that modernize business operations while strengthening customer relationships.

Key Highlights

  1. Human First AI: How AI can strengthen customer relationships rather than replace human connection.
  2. Zero Latency Leadership: How executives can make faster AI informed decisions without overwhelming teams.
  3. The Empathy Engine: How MetaForge AI uncovers hidden customer needs through behavioral insight.
  4. MetaForge CORE Framework: How the six pillar model helps organizations deliver measurable AI ROI.
  5. Scaling Secure Innovation: How AI solutions can scale safely across regulated industries.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why Canada’s group benefits market is entering its most significant era of competition in nearly seven decades. In 2026, modern employers are no longer satisfied with "just insurance"—they are seeking integrated platforms that bridge the gap between coverage and care.

Joining us today is Mark Goad, General Manager of Alan Insurance. A seasoned digital health leader and venture capital veteran, Mark co-founded Curv Health and has worked with OMERS and SAP. Under his leadership, Alan has launched as the first new group benefits provider in Canada since 1957, introducing the revolutionary Alan Clinic.

Key Highlights

  1. Challenging a 70-Year Monopoly: How Canada’s insurance market is evolving and why expectations are changing.
  2. Care Delivery vs. Reimbursement: Alan’s shift from reimbursement to providing care, and its impact on employees.
  3. Alan Clinic Innovation: What sets Alan Clinic apart and why the integrated approach matters.
  4. Expansion and Wellness: How expanding into Quebec drives innovation and integrated wellness.
  5. Leadership and Advocacy: How Mark’s work with CAMH shaped Alan’s mental health strategy.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how climate technology is evolving from an environmental conversation into a strategic driver of energy security, economic stability, and operational efficiency. For many founders, the challenge lies in crossing the gap between a successful lab breakthrough and real market adoption.

Joining us is Jamie Moran, Chief Growth Officer and Partner at ClimateDoor. With an entrepreneurial background that began in Silicon Valley’s neuroscience sector, Jamie now helps climate innovators translate scientific breakthroughs into scalable commercial solutions.

Key Highlights

  1. Climate Tech Reality: What people often misunderstand about how climate technologies appear in everyday business operations.
  2. Energy Security Strategy: How SMEs can use clean innovations to strengthen economic stability and operational resilience.
  3. Global Momentum: Why governments and large institutions are accelerating their investment in climate solutions.
  4. Commercialization Gap: The critical steps science led teams must take to move from validation to real market traction.
  5. Scaling Climate Innovation: The next major leap needed to move climate tech from testing into widespread adoption.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how leadership is evolving from traditional management toward a mission driven approach focused on employee wellness and meaningful impact. In 2026, AI is reshaping workforce management by removing barriers between people and technology.

Joining us is Adam Greenberg, President and CEO of MakeShift. With more than 25 years in enterprise software and leadership roles at SAP and Ceridian, Adam now leads MakeShift as a global leader in people first workforce management while also founding Leaders2Give to support vulnerable communities.

Key Highlights

  1. People First Scheduling: How modern scheduling strategies improve frontline productivity and employee wellbeing.
  2. Zero UI Future: What the end of traditional interfaces means for managers and frontline teams.
  3. Leadership Mindset: How Adam’s philosophy on motivation shaped his leadership standards.
  4. Impact Beyond Business: How Leaders2Give expands leadership influence beyond the balance sheet.
  5. Path to the CEO Role: Why real world experience plays a crucial role in shaping effective leadership.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the cash flow challenges that many entrepreneurs face even when their businesses appear profitable. In 2026, the biggest financial risk for SMEs is often the gap between issuing an invoice and actually receiving payment.

Joining us is Adam Crandall, CEO and Founder of Benji Pays. With a background in high tech consulting and hands on experience running a microbrewery, Adam built Benji Pays to help businesses automate payments and eliminate the delays that disrupt healthy cash flow.

Key Highlights

  1. Cash Flow Reality: The most common cash flow mistake that pushes SMEs into financial stress.
  2. Founder Lessons: How Adam’s experience running a microbrewery shaped his fintech innovation.
  3. Canadian SaaS Growth: How fintech platforms can better support the growth of Canadian businesses.
  4. Integrated Payments: How Benji Payments simplifies transactions and improves customer experience.
  5. CEO Evolution: The biggest mindset shift from technical founder to leading a fintech company.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how robotic construction and AI optimized workflows are transforming the future of homebuilding. As Canada faces a growing housing shortage, automation is emerging as a powerful tool to scale production and address labour challenges.

Joining us is Ramtin Attar, Co founder and CEO of Promise Robotics. With 13 years of experience at Autodesk Research, Ramtin is leading the development of robotic construction platforms that connect digital design directly to automated home production.

Key Highlights

  1. Robotic Housing Solutions: How Promise Robotics uses AI and automation to address Canada’s housing shortage.
  2. Homegrown Construction Tech: Why Canada must develop its own advanced construction technologies.
  3. Digital to Robotic Production: How Promise Robotics connects digital design directly to automated manufacturing.
  4. Founder Journey: How Ramtin’s experience at Autodesk shaped the vision behind Promise Robotics.
  5. Scaling Through Automation: What the Calgary facility means for expanding robotic homebuilding across Canada.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we discuss how a modern, tech-forward approach to Human Resources can transform businesses from chaotic cost centers into engines for growth.

Our guest, Lyndsay Seafoot, Founder and CEO of the Curbridge Group, believes in simple, value-driven solutions powered by innovation. Lyndsay’s philosophy, "What would Hugh do?" and her work across multiple HR-focused companies have made her a leader in helping SMEs streamline HR and improve operations. Let’s dive in.

Key Highlights

  1. Leadership Philosophy: How "What would Hugh do?" shapes Lyndsay’s approach to leadership.
  2. Simplifying HR: Why simplifying HR is crucial for SMBs and the common mistakes owners make.
  3. Stand Out Staff: How webpage resumes enhance candidate visibility and fit.
  4. Directors Desk: The childcare industry pain point that inspired Lyndsay’s software solution.
  5. Startup Life & Balance: Lessons learned about success and balance from building Curbridge.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the transformative world of heavy industry and the shift towards the "Mine of the Future," where integrated data and real-time visualization are revolutionizing operations and safety in mining.

Our guest is Dr. Borys Vorobyov, CEO and Chairman of SightPower Inc. With over 40 years of experience, Borys is a pioneer in spatial data processing and digital transformation, leading the way in the global mining sector with SightPower's "Digital Mine" concept.

Key Highlights

  1. Digital Transformation: Why integrated data management is essential and often underestimated in mining.
  2. AI and Digital Twins: How AI tools enhance digital twins for real-time decision-making.
  3. Beyond Mining: How SightPower supports smart cities and other sectors like construction and agriculture.
  4. Technical Differentiators: What sets SightPower’s technology apart from other digital solutions.
  5. Global Vision: Dr. Vorobyov’s long-term vision for SightPower’s global growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the infrastructure behind sustainable business growth and why companies must move beyond the constant chase for new leads. In 2026, businesses that invest in retention and customer relationships are the ones building predictable and scalable revenue.

Joining us is Maria Olmedo, Head Consultant at MJ Digital Pros. With more than a decade of experience in CRM strategy and product analytics, Maria helps businesses turn customer data into long term value through smart retention marketing systems.

Key Highlights

  1. Email Marketing in 2026: How email marketing has evolved into a powerful relationship building and revenue tool.
  2. CRM Essentials: Why a CRM system is critical for organizing customer data and scaling a business.
  3. Sales vs Retention: Why focusing on existing customers often drives stronger growth than constant acquisition.
  4. Data Driven Retention: What SMEs can learn from industries like iGaming about engagement and loyalty.
  5. Career Soft Skills: Why communication and time management remain essential for young professionals.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore why digital transformation often fails when the human element is ignored. In 2026, success is not just about adopting new tools but building systems where people and technology work together effectively.

Joining us is Luis Juarez, CEO and Founder of Inside View Global. A digital modernization expert focused on Microsoft 365 architecture and AI readiness, Luis has transformed his consultancy into a product enabled company while building strong technology communities across Vancouver.

Key Highlights

  1. AI Readiness Reality: What organizations misunderstand about AI adoption and why human centric transformation matters.
  2. From Services to Products: How consulting firms can evolve into scalable product enabled businesses.
  3. Community Driven Growth: Why building structured user ecosystems creates long term economic value.
  4. Human Focused Leadership: How technical teams can stay focused on real impact instead of just output.
  5. Digital Governance for SMEs: How mid sized companies can build scalable systems without enterprise budgets.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the Indigenous-SME Business Podcast, hosted by Maheen Bari, where we celebrate the diverse voices shaping Canada’s entrepreneurial landscape. Today, we explore the growing opportunities within the Indigenous tech ecosystem and why supporting Indigenous-led innovation is essential for Canada’s economic future.

Joining us is Ryan St. Germaine, CEO of the Indigenous Tech Circle. A serial entrepreneur and co-founder of platforms like BCjobs.ca and Jobcast, Ryan now leads Canada’s largest Indigenous-led tech network, connecting founders and leaders to capital, mentorship, and global opportunities.

Key Highlights

  1. Indigenous Tech Momentum: Why this is a pivotal moment for Indigenous-led technology in Canada.
  2. Funding Pathways: How new initiatives are helping close the investment gap for Indigenous ventures.
  3. Indigenous Exit Strategy: Why selling to Indigenous groups can create value for founders and communities.
  4. Tech Circle Conference: The impact of convening Indigenous professionals through flagship events.
  5. Global Message: What the world should know about Canada’s emerging Indigenous tech ecosystem.

We thank our shipping partnerUPS for the continued support in empowering small businesses to grow, reach new markets, and operate with confidence.

For more expert insights, visitwww.indigenous-sme.ca and subscribe to the Indigenous-SME Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the shift from incremental progress to exponential growth and why many entrepreneurs plateau despite working harder than ever. In 2026, scaling often requires an internal shift in mindset and identity before external results can change.

Joining us are Dave Conway, Founder of Conway Mentorship and a globally recognized mindset mentor, and Jacqueline Conway, CEO and brand strategist driving the company’s eight figure growth. Together they guide entrepreneurs worldwide and host the top ranking podcast The 30 Day Year.

Key Highlights

  1. The 30 Day Year: How entrepreneurs can break through income ceilings by changing mindset before strategy.
  2. Financial Set Point: How shifting identity and self image enables entrepreneurs to lead 10X growth businesses.
  3. Visualization Science: How mental imagery, when applied correctly, can accelerate business success.
  4. Faith vs Force: Why gratitude and alignment outperform pressure driven competition in long term growth.
  5. Mindset Seminar Impact: How an intimate 30 seat experience gives entrepreneurs clarity and certainty for scaling.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how businesses can bridge the gap between raw data and profitable marketing strategy. In 2026, guessing where growth comes from is no longer sustainable when data can reveal exactly what drives revenue.

Joining us is Hilary Borndahl, Founder and CEO of Miix Analytics. With more than 20 years of experience at global firms like Kantar and Nielsen, Hilary specializes in transforming complex marketing data into clear strategies that help businesses predict performance and make smarter decisions.

Key Highlights

  1. Marketing Mix Modeling ROI: How MMM helps businesses separate marketing noise from real revenue drivers.
  2. MiixLite Innovation: How MiixLite makes advanced analytics accessible and affordable for SMEs.
  3. Entrepreneurial Leap: Why Hilary believed a boutique analytics firm could outperform large global agencies.
  4. Culture of Impact: How social initiatives shape Miix Analytics’ culture and purpose driven work.
  5. Future Data Strategy: How businesses should prepare their data today to stay compliant and insight driven.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI is evolving from a simple assistant into a coordinated workforce that can automate complex business operations and drive real productivity.

Joining us is Karla Congson, CEO and CTO of Agentiiv. Recognized as one of Canada’s Top 50 Women Over 50, Karla is leading the development of enterprise AI agents designed to augment human teams and scale expertise across multiple business functions.

Key Highlights

1. Mundane Utility in AI: Karla explains how automating repetitive tasks unlocks real productivity and efficiency.

2. AI Governance and Security: Karla shares how Agentiiv ensures AI agents operate safely and remain compliant in enterprise environments.

3. Human AI Collaboration: Karla discusses how AI agents are designed to function like experienced team members.

4. Scaling with You Scaled: Karla highlights how the program demonstrated measurable AI impact across business ecosystems.

5. Vector Technology Collaboration: Karla explains how the partnership enables coordinated AI workflows across organizations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore why writing code alone is no longer enough to stay competitive. In 2026, businesses that rely on cheap workarounds instead of custom architecture often stall their own growth.

Joining us is Zarko Mandic, Director at Novus Tech Group and VP of Technology at Karbon-X. With over 15 years of experience in platform architecture and digital strategy, Zarko helps organizations across Fintech, Healthcare, and Oil and Gas turn complex technical domains into streamlined products that drive measurable results.

Key Highlights

  1. The Cost of Workarounds: When manual fixes become more expensive than building custom solutions.
  2. Growth Hindrance Signals: Early signs that existing software is slowing the business down.
  3. AI in Energy: How Novus transforms dark data into actionable insights for energy firms.
  4. Decarbonization Strategy: How custom software simplifies carbon tracking and reporting.
  5. Business Logic First: Why focusing on business logic over writing code delivers stronger outcomes.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, the focus is on the future of healthcare CX and how AI, global expansion, and disciplined product strategy are driving measurable growth.

Our guest is Naomi Adams, SVP Customer and Ecosystem Partners Growth and Account Management at League, a leading AI powered healthcare CX platform reaching over 63 million people worldwide. With more than 15 years of experience in corporate strategy and digital transformation across global markets, Naomi shares insights on scaling innovation in complex healthcare systems.

Key Highlights

  1. Scaling to 63M+ Users: Core principles behind product market fit, funding success, and enterprise partnerships.
  2. AI in Action: How AI strengthens internal workflows and enhances personalized healthcare experiences.
  3. Canada vs U.S. Strategy: Key market differences shaping platform design and compliance execution.
  4. Resilient Leadership: Lessons on confidence, growth, and navigating competitive environments.
  5. Future of AI Agents: The long term vision for agent driven healthcare experiences.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’ll dive into how to move away from “marketing guesswork” and build systems that actually drive revenue. In 2026, impressions and vanity metrics aren't enough—businesses need a performance-driven strategy that understands margins, customer journeys, and long-term positioning.

Joining us today is Neeraj Kathuria, founder of Elegant Marketing. With over a decade of experience, Neeraj helps businesses in the automotive, jewelry, and professional services sectors scale through results-focused digital marketing. From starting as a solo entrepreneur to leading a high-performing team, Neeraj is an expert in data-driven advertising and scaling operations.

Key Highlights

  1. Marketing Waste: Why businesses waste money on ads and how to avoid it.
  2. Scaling Success: The mindset shift needed to move from six to seven figures.
  3. Industry Insights: How mortgage experience influences marketing strategy.
  4. Programmatic Advertising: How analytics are changing local business customer acquisition.
  5. Leadership Alignment: How digital agency leadership focuses on long-term results.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how organizations can build championship teams and why candidate experience has become a true competitive advantage. In a market where talent has options, recruitment strategy can define long term success.

Joining us is Adam Gellert, Founder and CEO of The Linkus Group and Founder of Hipo, a hiring marketplace connecting pre vetted candidates with growing companies. A serial entrepreneur, Adam is reshaping the job application process and helping startups and SMBs secure mission critical talent.

Key Highlights

  1. Talent Market Trends: The key shifts shaping today’s talent pool and the biggest recruitment challenges for growing companies.
  2. Hiring Mistakes: The common errors that derail recruitment success and how to hire for real culture fit.
  3. Competing with Enterprise: How SMBs can win top talent and leverage recruiter partnerships effectively.
  4. Evolving Work Environment: How Linkus Group differentiates itself and adapts to changes in today’s workplace.
  5. Future of Hiring: Adam’s long term vision for recruitment and how efficiency and cost saving guide leadership decisions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI driven search, changing user behavior, and the decline of traditional blue link SEO are forcing businesses to rethink how organic growth actually works in 2026.

Our guest is Prakash Vaghasiya, CEO of Nexa Technology Inc. and a serial entrepreneur with deep expertise in technical SEO and agritech growth across Canada and India. Prakash shares how B2B and e commerce brands can reduce reliance on paid ads and build organic engines that convert, not just rank.

Key Highlights

  1. AI Search Shift: How AI Overviews and ChatGPT search are reshaping visibility in 2026.
  2. Vanity Metrics Trap: Why rankings without conversion strategy fail to drive revenue.
  3. Owned Traffic Growth: How brands transition from paid ads to sustainable organic channels.
  4. Agritech Strategy: How SEO and LinkedIn thought leadership generate B2B demand.
  5. 2026 Focus Areas: Where SMEs should invest limited budgets for maximum organic ROI.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how small businesses can move beyond basic connectivity and build a fully integrated digital ecosystem. In 2026, growth depends on combining secure networks, cloud platforms, and intelligent tools that power innovation.

Joining us is Karine Moses, Vice Chair, Québec and Senior Vice President, Sales at Bell. With nearly three decades of leadership at Bell, Karine plays a key role in helping Canadian entrepreneurs access the digital infrastructure, partnerships, and tools needed to scale in a fast evolving economy.

Key Highlights:

  1. Innovative SMB Solutions: How Bell is supporting small businesses with modern connectivity, cloud, and digital services.
  2. Bell’s AI Transformation: How AI is being integrated into Bell’s internal operations and decision making.
  3. Practical AI Adoption: Simple ways SMB leaders can adopt AI and achieve quick operational wins.
  4. Strategic Partnerships: How Bell’s ecosystem of partners expands growth opportunities for Canadian SMEs.
  5. Future of Digital Innovation: How Bell is preparing to support the next generation of small business technology.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, the focus shifts from traditional IT uptime to intelligence driven technology, cybersecurity accountability, and responsible AI adoption in 2026.

Our guest is Daniel Mitchell, Founder and CEO of Alt-Tech Inc. and Co-Founder of MIP Global. With a background in national security investigations and executive education from Harvard, Daniel shares how intelligence, governance, and strategy must converge to power modern business leadership.

Key Highlights

  1. From Public Safety to Business Strategy: How investigative experience shaped a people first philosophy in technology leadership.
  2. Intelligence Driven Advisory: What modern advisory means when data, risk, and AI intersect.
  3. Responsible AI Adoption: How to implement AI with governance, clarity, and measurable value.
  4. Modernizing with Confidence: Where non technical leaders should focus first in IT and cybersecurity upgrades.
  5. Behind the Firewall 2026: What the new series brings to leaders seeking clarity in a complex digital world.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In the world of digital marketing, it’s easy to get distracted by "vanity metrics" like likes, clicks, and impressions. But for small businesses, the only metric that truly matters is revenue. If your marketing isn’t moving the needle on your bank balance, it’s just noise.

Joining us today is Dan Di Loreto, Co-Founder of Ubiweb. Dan has led Ubiweb to be named one of Canada’s Top Growing Companies for three consecutive years, and as a mentor, he bridges the generational gap, teaching Gen Z how to communicate with Gen X and Baby Boomer business owners. He’s here to talk about the death of vanity metrics, the "Trust Paradox" of AI, and a trip to Las Vegas that changed everything.

Key Highlights

  1. Revenue Accountability: Why Ubiweb shifted to revenue accountability and why vanity metrics fail SMEs.
  2. Trust Paradox: Why human-centered assets like reputation and SEO matter more in the AI era.
  3. Vegas 2020 Pivot: What happened in Vegas that reshaped Dan's view on adaptability.
  4. Mentoring Gen Z: Bridging the generational sales gap and building confidence.
  5. Scaling Simply: How Ubiweb plans to stay simple as digital marketing becomes more complex.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore how the demand-first production model is disrupting traditional commerce and eliminating manufacturing waste. With the creator economy surpassing $250 billion in 2026, the infrastructure behind it must be as agile and community-driven as the creators themselves.

Joining us today is Landon Brett, CEO of Makeship. Landon transformed Makeship from a non-profitable startup to a global eight-figure success story, all while remaining entirely self-funded. A CPA with roots at EY, Landon represents a new generation of leadership building profitable, values-driven businesses without outside capital.

Key Highlights

  1. Financial Turnaround: How Landon stabilized and scaled Makeship as Director of Finance.
  2. Merchandise Model: The benefits of removing upfront capital and inventory risk for creators.
  3. Scaling Global IP: Upgrading infrastructure while maintaining a community-driven identity.
  4. Make Good Values: Protecting core values across a global supply chain during rapid growth.
  5. Leading Remote Teams: Building culture and cohesion as a young CEO managing a remote workforce.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the strategies driving high-potential technology startups to achieve global scale, focusing on how founders can turn traction into repeatable revenue.

Joining us is Ruth Casselman, CEO of The Accelerator Centre in Waterloo, and former COO of Alert Labs. Ruth’s journey from founder to ecosystem leader gives her a unique perspective on how to help ambitious startups thrive.

Key Highlights

  1. Founder-to-CEO Journey: How Ruth’s path from BlackBerry to Alert Labs shaped her mission.
  2. AC:RevLab Overview: How AC:RevLab helps founders scale from traction to growth.
  3. Supporting the Ecosystem: How AC:RevLab and Scale Up Platform funding benefit Canadian tech.
  4. Curriculum Focus: The hands-on support AC:RevLab provides for refining sales systems and strategy.
  5. Leadership and Vision: Ruth’s role in strengthening Waterloo’s innovation ecosystem through GTAN.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, the focus is on why sales remains the foundation of entrepreneurship, especially in a 2026 landscape shaped by AI and automation.

Our guest is Andrew Hendry, Co-founder and CEO of Ignite Connections and author of Be First: Outsell Everyone. With over a decade of high volume sales experience and a client base of more than 1,000 real estate agents across the USA, Andrew shares practical insights on authentic connection, disciplined outreach, and scaling across borders.

Key Highlights

  1. Sales as the Core Skill: Why mastering sales is the most critical advantage for entrepreneurs in 2026.
  2. Be First Principle: One actionable tactic founders can use immediately to stand out and win attention.
  3. AI and Authenticity: Why technology enhances but never replaces genuine human connection.
  4. Scaling Internationally: Key lessons learned expanding from Canada into the US market.
  5. Power of Mentorship: How coaching accelerates growth and prevents costly early stage mistakes.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a passion for play and overcoming self-doubt can lead to global impact in the early childhood education (ECE) sector.

Our guest is Ana Valle Rivera, Founder of Early Years Thriving. Ana, a mother of three and accomplished educator, shares her journey from being labeled a "slow learner" to empowering thousands of educators worldwide through professional development and transformative leadership.

Key Highlights

  1. From Self-Doubt to TEDx: How overcoming fear and joining a female mastermind group led to Ana’s global success and TEDx talk.
  2. The Power of Play: Why play-based learning is essential for both children and adults, fostering curiosity-driven leadership and development.
  3. The Female Founder's Journey: The challenges and rewards of building a purpose-driven global business while balancing family life.
  4. Empowering Educators: How Ana’s facilitator training helps educators become leaders and amplifies diverse voices in early education.
  5. Lifelong Learning & Future Vision: What earning a Master’s degree while running a global business teaches about continuous growth, and Ana’s long-term vision for Early Years Thriving

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, the focus is on the scale and strategic importance of Canada’s bioeconomy and why natural products represent a multi trillion dollar global opportunity.

Our guest is Shelley R. King, Founder and CEO of Natural Products Canada. With over 30 years of experience as a scientist and serial entrepreneur, leadership at NPC has built a national network of 4,000 plus members and supported early stage innovators contributing nearly $900 million to Canada’s GDP.

Key Highlights

  1. Defining the Bioeconomy: Understanding the scope and $4 trillion global opportunity for Canadian entrepreneurs.
  2. Closing the Valuation Gap: Strategies that move innovations from proof of concept to commercial performance.
  3. The $900 Million Impact: What this milestone reveals about disciplined capital and early stage support.
  4. Strategic Partnerships: Building and sustaining complex multi stakeholder collaborations.
  5. Opportunities Toward 2030: Identifying untapped sectors driving the next decade of Canadian bio innovation.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, the conversation focuses on how large enterprises are approaching AI in 2026 and why curated innovation ecosystems are becoming essential for staying competitive.

Our guest is Leo Lax, Executive Managing Director at L-SPARK. With leadership experience spanning Mitel, Newbridge Networks, and Skypoint Capital, Leo shares how L-SPARK connects high potential startups with enterprise partners and advances sovereign AI initiatives like the TELUS AI Catalyst.

Key Highlights

  1. AI Adoption Reality: How industries integrate AI and the legacy system challenges slowing progress.
  2. TELUS AI Catalyst: Why sovereign compute and curated enterprise startup collaboration matter in Canada.
  3. Enterprise Integration Barriers: The structural obstacles preventing AI from scaling inside large organizations.
  4. From Pilot to Partnership: How proof of concept initiatives evolve into long term enterprise deals.
  5. Agentic Innovation Ahead: How the Select model will shape enterprise AI startups by 2027.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s competitive labor market, recruitment is no longer just about posting jobs; it is about marketing opportunity with strategy and intention.

Our guest is Chloé Lassagne, Digital Marketing Specialist at Emplois Compétences. From Paris to Quebec, Chloé has combined brand development and consumer psychology to help organizations attract and secure the right talent in a crowded hiring landscape.

Key Highlights

  1. France vs Quebec Work Culture: Key differences in expectations, communication, and workplace dynamics.
  2. Marketing Meets Recruitment: How employer branding drives visibility and candidate engagement.
  3. Simple High Impact Tactics: Practical strategies that make job offers stand out instantly.
  4. Platform Strategy Matters: Choosing the right channels for factory roles versus executive hires.
  5. Digital Plus In Person Hiring: Lessons from live events that strengthen modern recruitment results.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the future of healthcare, focusing on how early detection and advanced biomarkers can help prevent diseases before they start.

Our guest is Dr. Zia Poonja, Co-Founder and CMO of MyHealthspan. With a deep commitment to prevention, Dr. Poonja shares how his platform empowers Canadians to monitor health risks and improve outcomes before it's too late.

Key Highlights

  1. Addressing Healthcare Gaps: How MyHealthspan bridges the gap in preventative healthcare for everyday Canadians.
  2. Beyond Standard Blood Tests: What makes MyHealthspan’s approach different from routine doctor-ordered tests.
  3. Health and Performance: How early health risks impact productivity and employer costs.
  4. Personal Motivation: How Dr. Poonja’s father’s health experience inspired the mission to expand access to screening.
  5. Future of Health Benefits: How easy it will be for employers to implement MyHealthspan for their teams by 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we break down how Canadian mid-market businesses can turn AI from an expensive experiment into a real commercial advantage. In 2026, the challenge is no longer access to AI tools, but avoiding feature bloat and choosing solutions that actually eliminate manual bottlenecks.

In this episode, Adam Pawliwec, Head of Product Innovation and Strategy at Pipemind Technologies, shares a practical framework for adopting AI with intent. The conversation explores buy versus build decisions, designing AI as a long-term asset, real-world automation wins, and how intelligent triage is transforming operations across industries.

Key Highlights

  1. Starting with Outcomes: Where businesses should begin before adopting any AI tools.
  2. Buy vs Build Decisions: How to choose between platforms and custom AI solutions.
  3. Scalable Design: What turns AI into a durable, long-term business asset.
  4. AI for Venture Capital: How intelligent pre-screening accelerates investment decisions.
  5. Operational Wins: Real examples of AI turning downtime into measurable value.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, the focus is on how contracts quietly shape growth, profitability, and negotiation power in 2026.

Our guest is Scott Stevenson, CEO and Co-Founder of Spellbook. With over 15 years of software engineering experience, Scott built an AI platform trusted by more than 4,000 law firms and major global brands to eliminate document inefficiency and move legal work at the speed of commerce.

Key Highlights

  1. Cost of Legal Drudgery: How outdated contract processes drain time, margin, and momentum for SMBs.
  2. Benchmarking Advantage: How Compare to Market data levels the playing field in negotiations.
  3. AI-Powered Deal Velocity: Using AI to close agreements faster while protecting enterprise value.
  4. Contracts as Strategy Data: How contract intelligence will influence executive decision making.
  5. Modernizing Without a Legal Team: Practical steps SMBs can take to upgrade legal operations immediately.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and innovations helping businesses master the age of Artificial Intelligence. Today, we’re diving into AI Governance and Enterprise Transformation, spotlighting how organizations can deploy AI safely, ethically, and at scale.

Our guest, Rose Genele, CEO of The Opening Door (TOD), is an award-winning AI transformationalist guiding organizations in Responsible AI strategy, governance, and human-centered automation.

Key Highlights:

  1. Enterprise AI Maturity: Rose explains how organizations can advance from curiosity to structured adoption through responsible, scalable frameworks.
  2. Foundations of Responsible AI: She shares how her roots in ML, combined with Law, Business, and Ethics, shape her holistic approach to ethical AI.
  3. Human-Centered AI Agents: Rose breaks down how TOD’s specialized agents deliver measurable ROI while keeping humans in control.
  4. AI Literacy & Education: She discusses the urgent need for balanced AI education and how her AI Foundations certificate helps leaders adopt safely.
  5. Global Vision & Future Impact: Rose reflects on her industry recognition, the future of Black women in tech, and TOD’s mission to advance responsible AI globally.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. As AI shifts from experimentation to execution, many Canadian businesses are discovering that their underlying networks, security, and infrastructure are not built for what is coming next.

In this episode, Raj Juneja, President of Cisco Canada, shares why infrastructure debt is the hidden risk behind AI adoption, how leaders can close the talent and technology gap, and what it truly takes to build secure, scalable, AI-ready foundations for 2026 and beyond.

Key Highlights

  1. Infrastructure Debt Risks: Why outdated networks and weak security can derail AI adoption.
  2. Closing the Talent Gap: How organizations keep pace when AI outmoves internal expertise.
  3. AI-Ready Foundations: Practical steps to build secure and scalable networks.
  4. Strategic Investment Priorities: How leaders align tech spending with real business outcomes.
  5. Avoiding AI Pitfalls: The most common implementation mistakes SMEs must sidestep.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how real time data intelligence and website monitoring give businesses a powerful edge by detecting competitive moves, regulatory changes, and pricing shifts the moment they happen.

Our guest is Eric Do Couto, Head of Marketing at Visualping, the website change detection platform trusted by over 2 million users and a majority of Fortune 500 companies. Eric shares lessons from scaling a global B2B SaaS platform and explains how SMEs can turn monitoring into actionable intelligence.

Key Highlights

  1. Scaling B2B SaaS: How Visualping grew from early adopters to millions of global users.
  2. SME Competitive Intelligence: Practical ways small businesses can monitor competitors without overload.
  3. Dogfooding Intelligence: How Visualping uses its own platform internally for market insight.
  4. AI Powered Monitoring: How AI filters signal from noise to surface changes that matter.
  5. Momentum and Vision: What recent G2 recognition signals and what’s ahead for Visualping in 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how IT success is no longer measured by uptime and ticket closures alone, but by employee experience, productivity, and real business outcomes.

Our guest is Syriac Joswin, Chief Revenue Officer at Synoptek. A Wharton graduate and global transformation leader, Syriac shares how Synoptek’s Managed Experience Provider MxP model connects technology performance directly to measurable business impact.

Key Highlights

  1. The Evolution of IT Priorities: Why employee experience and business alignment now outweigh traditional SLA metrics.
  2. Defining Managed Experience: How providers measure and manage end user experience across the entire tech stack.
  3. Outcomes Over Outputs: How shifting from tasks completed to value delivered transforms daily service delivery.
  4. From Insight to Action: How Synoptek converts experience data into integrated, organization wide improvements.
  5. MxP in the AI Era: How the Managed Experience model will evolve as AI reshapes enterprise technology.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In 2026, the local talent pool is no longer just your city, it’s the entire world. But as access expands, so does the noise, and the real challenge becomes finding the top 1% without drowning in AI-generated resumes.

Joining us today is Delaney Thompson, Co-Founder and CTO of Caddie AI. A serial entrepreneur and self-described vibe coder, Delaney has built ventures ranging from rum factories to cross-border automotive businesses. Now, he’s reshaping recruitment with Caddie AI, a hiring marketplace designed to help companies secure vetted global talent in days, not months.

Key Highlights

Hiring Marketplace Model: How Caddie AI reduces hiring time and cost through a headhunter-driven marketplace.

Founder Built Product: How Delaney’s builder mindset shapes product design for fast-moving teams.

Global Talent Strategy: Why companies must look beyond local markets and how to reduce hiring risk.

AI with Human Judgment: How Caddie balances automation with expert-led vetting to ensure quality hires.

Hot Bench Advantage: How features like Hot Bench and Slack integration accelerate decision-making.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we examine the forces shaping Canada’s business and workforce landscape. As 2026 unfolds, the labour market reflects cautious optimism alongside growing complexity, with confidence rising while critical skills gaps continue to challenge execution and growth.

In this episode, David King, Senior Managing Director at Robert Half Canada, shares insights from three decades at the forefront of talent solutions. The conversation explores the industries under the most pressure, the rise of flexible workforce models, the impact of GenAI on hiring, and how leaders can make smarter talent decisions using real market data.

Key Highlights

  1. The 2026 Skills Gap: Industries facing the most acute talent shortages.
  2. Flexible Workforce Models: Blending permanent and contract talent to stay agile.
  3. GenAI in Hiring: Managing application volume while identifying real capability.
  4. Skills vs. Credentials: What matters most for employability in 2026.
  5. Hiring Intelligence: Key takeaways from the Demand for Skilled Talent report.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we unpack the strategies helping small and mid-sized businesses modernize without being overwhelmed by technical complexity. As data multiplies and systems become more fragmented, the real challenge is not adoption but connection—linking tools in a way that drives clarity, efficiency, and smarter decisions.

In this episode, Hamood Meraj, Founder and CEO of Biznex, shares a practical approach to digital transformation for SMEs. The conversation explores cloud adoption, automation, ERP and CRM integration, and how global partnerships enable enterprise-grade solutions without unnecessary disruption.

Key Highlights

  1. Starting Smart with Digital Transformation: Why doing less at the start leads to better long-term results.
  2. Connecting Disconnected Systems: Turning scattered data into clear, usable operational insight.
  3. Data-Driven Operations: How connected workflows improve productivity and safety in industrial environments.
  4. From Corporate to Founder: Leadership lessons learned while scaling a global technology firm.
  5. Scaling with Confidence: How enterprise platforms can simplify growth when implemented with readiness in mind.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we unpack the systems shaping Canada’s economic and climate future. Today’s episode tackles one of the biggest challenges ahead: retrofitting millions of homes to meet climate targets, and why outdated data is the real barrier slowing progress.

In this conversation, Winston Morton, CEO of Climative, explains how AI-driven property-level insights are transforming climate risk into actionable financial intelligence. The discussion explores climate risk as credit risk, homeowner-focused solutions, climate tech scaling in Canada, and how lenders are rethinking emissions and mortgage decisions using better data.

Key Highlights

  1. Climate as Credit Risk: Why property-level climate data now impacts mortgage stability.
  2. Homeowner-Centered Solutions: How upgrade pathways reduce risk and unlock financing.
  3. Scaling Climate Tech: Practical advice for building climate technology in Canada.
  4. Financed Emissions: How granular data reshaped portfolio insights for Vancity.
  5. Future Lending Models: How AI will influence property-level credit decisions by 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how founders can bridge the gap between innovative ideas and scalable technology execution in an AI driven world.

Our guest is Ramanathan Alagappan, Founder and CEO of Noukha Technologies. With over 13 years of experience at global leaders like PayPal and Thermo Fisher Scientific, Ramanathan shares lessons from building products zero to one, scaling sustainably, and helping startups avoid costly technical missteps.

Key Highlights

  1. Startup Pitfalls: Common mistakes B2B and D2C founders make when building products and how to simplify technology early.
  2. Scaling with Intent: Practical strategies for standing out and creating long term value in crowded markets.
  3. AI for Efficiency: How AI agents are reducing manpower needs while improving operational performance.
  4. Zero to One Execution: What it truly takes to turn an idea into a scalable, real world product.
  5. Founder Vision: Ramanathan’s journey from zero investment to high growth and his long term mission for Noukha.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the systems and leadership required to build predictable, scalable revenue. As companies grow beyond early traction, many hit a ceiling when sales remains founder-led and informal.

In this episode, Andrew Devlin, President of ScaleTech CRO and Sales Xceleration Certified Advisor, breaks down how to transition from founder-led selling to a repeatable sales engine. The conversation covers sales infrastructure, fractional leadership, and how growing businesses can access enterprise-grade sales expertise without enterprise-level cost.

Key Highlights

  1. Founder-Led Sales Limits: Clear signals that it’s time to evolve beyond selling alone.
  2. Revenue Infrastructure: The core systems required for predictable sales growth.
  3. Fractional Sales Leadership: Accessing senior expertise without full-time overhead.
  4. Process vs. Performance: Identifying whether growth issues stem from people or systems.
  5. Enterprise Playbooks: Proven practices small businesses can adopt immediately.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the ideas, tools, and platforms helping Canadians turn ambition into action. As 2026 begins, a growing wave of Canadians are considering entrepreneurship, yet many remain stuck between inspiration and incorporation due to complexity, risk, and uncertainty.

In this episode, Jordan Casey, CEO of Ownr, breaks down why so many aspiring founders hesitate to start and how simplifying registration, compliance, and planning can unlock momentum. The conversation explores practical first steps, risk reduction tools, and how technology is reshaping the early founder journey across Canada.

Key Highlights

  1. The 2026 Entrepreneurial Surge: Why more Canadians want to start businesses but hesitate to begin.
  2. From Idea to Action: Practical first steps for founders not ready to leave full-time work.
  3. Simplifying Compliance: How automation removes legal friction for first-time founders.
  4. Reducing Early Risk: The role of planning and micro-insurance in building confidence.
  5. Looking Ahead: Ownr’s vision for supporting the next generation of Canadian entrepreneurs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore why face to face connection matters more than ever in a world flooded with generic AI driven content, and how Canadian SMEs can stay human while scaling impact.

Our guest is Ariana Reed, Director of Global Growth and Customer Experience at American Express Global Business Travel. With over 20 years in travel, hospitality, and experiential strategy, Ariana shares how technology can simplify operations while strengthening trust, connection, and measurable return on experience.

Key Highlights

  1. The Face to Face Advantage: Why in person experiences build trust when digital content feels generic.
  2. AI as the Invisible Partner: How AI improves efficiency in events without replacing human connection.
  3. Return on Experience: How businesses can think about measuring emotional and brand impact.
  4. Innovation Through Simplicity: How AI driven savings can be reinvested into attendee experience.
  5. The 2026 Event Shift: The most important trend SMEs should prepare for in meetings and events.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we examine why an entrepreneur’s largest asset, their business, is often overlooked in financial planning until it is too late to influence the outcome.

Our guest is Trevor Greenway, Co Founder and CEO of interVal. With a decade of experience in M&A, Trevor shares how turning financial data into a real time visibility engine helps advisors and owners understand value, manage risk, and make smarter decisions long before an exit.

Key Highlights

  1. The Owner’s Blind Spot: Why business value is often ignored and the financial risks that creates.
  2. Beyond Static Valuations: Why one time reports fail to guide meaningful strategic decisions.
  3. Redefining Advisor Relationships: How continuous valuation data strengthens trust and long term planning.
  4. Technology with Purpose: Where software enhances advisory insight without replacing human judgment.
  5. Actionable Risk Intelligence: How dashboards deliver timely, differentiated insights for better outcomes.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s high stakes mortgage and finance landscape, we explore how professionals can adopt the right technology without sacrificing relationships or adding unnecessary complexity.

Our guest is Maryah Diulia, Senior Account Executive at Lendesk. A fintech specialist with a relationship driven approach, Maryah shares how brokers can simplify digital workflows, improve adoption, and scale sustainably in a regulated industry.

Key Highlights

  1. Evaluating Fintech Wisely: How to assess tools based on real impact rather than hype or feature overload.
  2. Adoption Over Features: Why most tech fails at implementation and how leadership drives usage.
  3. Relationships in Regulated Markets: Keeping fintech buying human centered in a compliance heavy space.
  4. Overcoming Tech Resistance: Building confidence with simple, supportive digital transitions.
  5. Scaling Simply in 2026: How the right systems help brokers grow without adding operational strain.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we cut through technology noise to focus on what actually drives business value. As AI adoption accelerates, many leaders struggle to balance trust, cost, and real-world impact beyond generic tools and hype.

In this episode, Guillaume Hervé, CEO and Co-founder of Zetane, breaks down what trusted, production-ready AI truly looks like for SMEs. The conversation explores practical AI deployment, human-AI collaboration, structured intelligence, and how businesses can move from experimentation to measurable productivity gains in 2026.

Key Highlights

  1. The New Reality of AI Deployment: How SMEs can adopt AI faster without massive consulting costs.
  2. Human + AI Collaboration: Turning AI into a strategic teammate instead of a threat.
  3. Structured Intelligence vs Generic Tools: Why data accuracy and sovereignty matter.
  4. Real Productivity Wins: Practical examples of AI driving measurable outcomes.
  5. The Next Automation Leap: What business leaders should prepare for in 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, the focus is on brand strategy, digital marketing, and entrepreneurial leadership, and how clarity and creativity turn bold ideas into thriving ventures.

Our guest is Ryan Gencarelli, Co Founder at Wild Idea Co. With more than fifteen years of experience and roots in a multi generational entrepreneurial family, Ryan brings big brand thinking to small businesses through a lean and collaborative model built for impact.

Key Highlights

  1. Multi Generational Lessons: Three generations of entrepreneurial wisdom shaping resilience and strategic clarity.
  2. Big Brand Thinking for SMEs: Applying focused strategy and agility to compete without enterprise budgets.
  3. Brand as Compass: Avoiding costly branding mistakes through clarity before marketing spend.
  4. Lean Agency Execution: Delivering cost efficient impact through collaboration and advisory experience.
  5. Future Growth Vision: High priority channels like social, email, and design driving the next phase of expansion.

Ryan Gencarelli

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how fleet performance management is transforming last and final mile logistics through smarter technology, automation, and data driven decision making.

Our guest is Cyndi Brandt, Vice President of Fleet Solutions at Descartes Systems Group. With leadership experience across UPS, Omnitracs, and Roadnet Technologies, Cyndi shares practical insights on unifying fleet platforms, improving safety, and driving measurable performance across complex logistics operations.

Key Highlights

  1. Evolution of Fleet Management: How fleet performance has shifted over the last decade and why clear strategy and vision are essential.
  2. Power of a Unified Platform: How integrated planning, execution, and telematics support scalability and on time performance.
  3. Intelligent Automation: How operational data uncovers hidden inefficiencies and drives productivity gains.
  4. Safety and Coaching: Why safety programs and driver coaching are critical to last mile excellence.
  5. Innovation and Future Vision: What to expect from the Descartes Innovation Forum and how fleet technology continues to evolve.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore leadership models shaping the future of Canadian business. As organizations rethink diversity and governance, executive recruitment is evolving beyond credentials toward cultural grounding, trust, and long-term value creation.

In this episode, Laurie Sterritt, Founder and Managing Partner of Pathways Executive Search, shares insights on Indigenous leadership in corporate spaces, the growing demand for Indigenous board directors, and a values-driven approach to executive search rooted in partnership and purpose. The conversation highlights how culturally grounded leadership strengthens governance, talent retention, and social impact.

Key Highlights

  1. Indigenous Corporate Leadership: The strategic value Indigenous leaders bring to executive teams.
  2. Board-Level Demand: Why organizations are actively seeking Indigenous board directors.
  3. Leadership with Love: Building high-performance businesses through values-driven culture.
  4. Culturally Grounded Recruitment: How executive search evolves beyond traditional models.
  5. Economic and Social Impact: Practical ways SMEs can contribute to inclusive leadership ecosystems.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how Canadian businesses turn complexity into competitive advantage. Today’s episode focuses on inclusive digital strategy and why accessibility, performance, and execution are now core drivers of growth rather than optional enhancements.

In this conversation, Karine Simard, Director of the Inclusive Digital Studio at Ciao Technologies, breaks down how SMBs can modernize their digital presence with clarity and confidence. The discussion covers accessibility as a business strategy, common e-commerce pitfalls, scalable IT execution models, and why building for extreme environments reshapes how digital success is measured.

Key Highlights

  1. Digital Accessibility as Strategy: Why inclusive design directly improves growth, efficiency, and reach.
  2. E-commerce Execution Gaps: How to avoid friction that breaks the customer journey at checkout.
  3. Squad as a Service: Why this delivery model outperforms traditional outsourcing for SMEs.
  4. Security and Speed: Lessons learned from building for extreme environments.
  5. Practical Roadmaps: First steps leaders can take to audit accessibility and drive inclusion.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore what it truly takes to prepare for a business exit, navigate M and A with confidence, and protect both value and legacy during one of the most critical moments in an entrepreneur’s journey.

Our guest is Mario Nigro, Partner at Stikeman Elliott and a leading voice in Canadian Mergers and Acquisitions. Drawing on experience advising private equity firms, search funds, and owner operators, Mario shares practical insight into valuation, preparation, and building the right advisory team for a successful transaction.

Key Highlights

  1. Seller Readiness: The biggest psychological and operational challenges owners face before selling.
  2. Business Valuation: How to realistically assess what a business is worth in today’s market.
  3. Pre Sale Planning: Why early tax and organizational preparation drives stronger outcomes.
  4. Advisory Team Strategy: The importance of specialized M and A advisors in mid market deals.
  5. The Sale Process: A clear walkthrough from teaser to closing and what owners should expect.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology is transforming the SR&ED tax credit process by replacing manual reporting with automated, audit ready documentation.

Our guests are Alon Sabi, CEO, and Achim Klor, Head of Marketing at SREDify. Together, they share how engineering driven automation, strong project management hygiene, and AI assisted workflows help Canadian tech teams unlock R&D funding faster and with greater confidence.

Key Highlights

  1. The Timesheet Myth: Why traditional time tracking fails SR&ED claims and how automation creates accurate, claim ready data.
  2. Audit Ready by Design: How better project management hygiene reduces audit risk and simplifies documentation.
  3. AI in SR&ED: How AI strengthens claim quality while preserving expert human judgment.
  4. Working With Advisors: How SREDify enables accountants and consultants to focus on strategy instead of paperwork.
  5. Future of R&D Funding: SREDify’s vision for making innovation funding simpler, faster, and more defensible across Canada.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In today’s episode, we explore how AI, CRM, and security solutions are transforming business operations, with a closer look at Zoho's innovative offerings for the digital age.

Our guest is Chandrashekar LSP, Managing Director of Zoho Canada. Chandrashekar shares how Zoho’s deepened customer experience platform, AI-driven solutions, and the introduction of Ulaa Enterprise browser are empowering businesses to improve productivity, security, and privacy.

Key Highlights

CRM for Everyone: How Zoho makes CRM accessible to businesses of all sizes with generative AI and workflow orchestration.

AI and Privacy: Zoho’s approach to AI ensures privacy by not training models on consumer data.

Ulaa Enterprise Browser: How Zoho’s browser improves security while maintaining a user-friendly experience.

CRM Across Departments: How shared CRM tools break down silos and enhance collaboration across departments.

Reducing IT Overhead: How Ulaa Enterprise balances performance with security and reduces IT burden.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In food manufacturing, leadership gaps are not minor disruptions—they are multi-million-dollar risks that can stall production and strain entire operations.

In this episode, Craig Martin, VP of Growth and Expansion at The Staffing Exchange, shares how elite headhunting goes beyond job boards, why passive candidates drive competitive advantage, and how strategic workforce planning protects long-term growth.

Key Highlights

  1. The Art of the Professional Headhunt: How a bespoke, relationship-driven approach uncovers elite leadership talent.
  2. Active vs. Passive Candidates: Why the strongest candidates are rarely applying—and how to reach them.
  3. Strategic Workforce Planning: Preventing costly production gaps through proactive talent strategy.
  4. The Power of the Phone: What persistence and personal connection reveal about closing high-level placements.
  5. Industry Standardization: How structured hiring frameworks improve long-term executive decisions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a strong digital foundation combining web development and data driven marketing helps Canadian businesses increase visibility and achieve measurable growth.

Our guest is Sukhpal Kaur, Founder of Byte Bloom Solutions and a digital marketing strategist with deep expertise in SEO, paid marketing, and web development. Drawing on a technical background in computer science, Sukhpal shares practical insights on building online presence, optimizing performance, and scaling digital impact.

Key Highlights

  1. Online Presence Fundamentals: Why optimized websites are the backbone of sustainable business growth.
  2. SEO and Technical Optimization: How site speed, UX, and mobile readiness influence rankings and conversions.
  3. Paid Marketing ROI: How SMEs can turn ad spend into real leads instead of vanity clicks.
  4. Full Digital Mix: How content, social media, and email work together to build loyalty and trust.
  5. Founder Journey and Vision: How Byte Bloom Solutions is helping businesses grow with tailored digital strategy.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can harness the power of Applied AI to drive measurable results, reduce costs, and make smarter decisions.

Joining us is Monish Gandhi, CEO and Founder of Gradient Ascent (GA) AI, a Toronto-based firm that has delivered over 80 successful AI projects across multiple industries. Monish shares practical strategies for building fast, ROI-driven AI prototypes, managing risks, and understanding how true AI agents are reshaping business operations.

Key Highlights:

  1. 90-Day AI ROI: How SMEs can scope, build, and deploy AI prototypes in under three months for measurable impact.
  2. GenAI Agents in Action: The difference between chatbots and AI copilots in driving real business results.
  3. Risk & ROI Framework: How to assess whether to scale, refine, or stop AI pilots based on clear metrics.
  4. AI-Ready Data: How to prepare your data and why fractional AI leadership accelerates success.
  5. Future of Applied AI: Monish shares his passion for problem-solving and vision for AI’s role across industries.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how operational innovation improves both customer experience and business performance. Long physical wait times are more than an inconvenience; they signal broken systems, lost data, and rising staff frustration.

In this episode, Shannon Vander Meulen, Co-Founder and CMO of WaitWell, shares how real frontline experience inspired a platform that has saved millions of hours across public and private services. The conversation explores customer-centric service design, ethical AI in human-facing workflows, modern marketing authenticity, and the role of collaboration in scaling across North America.

Key Highlights

  1. From Crisis to Innovation: How frontline pain points shaped a customer-first platform.
  2. Competition as Validation: Why crowded markets signal real demand.
  3. AI That Supports People: Speeding service without replacing human staff.
  4. Authenticity in Modern Marketing: Why trust outperforms automation noise.
  5. Scaling Through Collaboration: Growing across North America as one aligned team.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping Canadian businesses drive measurable and sustainable growth. In a digital landscape filled with noise, data has become the most powerful tool for replacing guesswork with confident, informed decision making.

In this episode, Warren Thompson, Co Founder and Managing Director of Ollo Metrics, breaks down how SMBs can use analytics, strategy-first thinking, and clarity-driven frameworks to fuel real growth. The conversation covers marketing priorities for 2026, the evolution of search and AEO, and a real-world example of how data-led strategy delivers lasting results.

Key Highlights

  1. Turning Data into Decisions: How small businesses can focus on meaningful metrics instead of wasting budget.
  2. Why Strategy Comes First: The difference between running tactics and building sustainable growth engines.
  3. Marketing Capabilities for 2026: Preparing for AEO and AI-driven search changes.
  4. Real Growth in Action: A Canadian SMB case study powered by data and strategy.
  5. Leadership and Vision: Building resilient, clarity-driven marketing systems for the future.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the hidden intelligence behind modern networks and how applications are beginning to interact directly with network infrastructure to unlock real time performance and reliability.

Our guest is Charles Nagy, SVP of Business Development at Shabodi. With deep expertise in Industry 4.0 and programmable networks, Charles shares how network awareness and APIs are reshaping industrial connectivity across sectors like manufacturing and mining.

Key Highlights

  1. Network Awareness: What it means for applications to understand and respond to network conditions.
  2. Network APIs: Why APIs are critical for simplifying complex industrial deployments.
  3. New Revenue Models: How operators are monetizing programmable networks through APIs.
  4. Global Scaling: How aggregator partnerships enable NetAware to scale worldwide.
  5. Industry Outlook: What to expect from MWC 2026 and where programmable networks are heading next.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore Canada’s historic wave of business ownership transfers and the massive economic opportunity emerging as thousands of entrepreneurs prepare to exit over the next decade.

Our guest is Pierre Cléroux, Vice President Research and Chief Economist at BDC. With more than 25 years of global economic experience, Pierre shares data driven insights on why this transition is happening, how sellers and buyers can prepare, and where untapped opportunities lie for 2026 and beyond.

Key Highlights

  1. Historic Transfer Wave: Why Canada is entering a once in a generation business transition cycle.
  2. Seller Risks: The most common challenges owners face when preparing to exit.
  3. Buyer Advantage: Why acquisition can outperform organic growth.
  4. BDC’s Role: How BDC helps reduce risk and support successful transitions.
  5. 2026 Opportunities: The overlooked economic opportunities entrepreneurs should watch next.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how the combination of human expertise and AI driven insights is helping Canadian SMEs turn data into actionable growth strategies in 2026.

Our guest is Jim Krahn, Partner and Corporate Growth and Operational Excellence Leader at BDO Canada. Jim shares how the new BDO Powered by Intuit QuickBooks partnership delivers practical advisory support, operational guidance, and actionable insights to help small businesses scale efficiently.

Key Highlights

  1. BDO + QuickBooks Partnership: The vision and structure behind this integrated offering for Canadian SMEs.
  2. Human Advisors Meet AI: Why combining expert guidance with AI insights drives better decisions and outcomes.
  3. Practical Advisory Support: Real world examples of how this service helps SMEs scale and operate smarter.
  4. Keys to Success in 2026: Jim’s perspective on what Canadian small businesses must prioritize to thrive.
  5. Redefining Client Relationships: How BDO is evolving service delivery to focus on long-term success and impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how work-based learning helps small businesses access fresh talent, move faster, and grow with confidence.

Our guest is Kristin Spong, Senior Manager of Employer Sales at Riipen. Kristin shares how programs like FuturePath connect SMEs with students for real-world projects, delivering practical skills, fresh perspectives, and measurable business impact.

Key Highlights

  1. The SME Advantage of Student Talent: How short-term student projects help businesses test ideas and accelerate execution.
  2. How FuturePath Works: A simple, low-risk model that creates value for both students and employers.
  3. Skills That Drive Results: The types of projects students support, from marketing and research to digital updates.
  4. Real Business Impact: A success story showing measurable outcomes from a FuturePath partnership.
  5. Shaping the Future Workforce: Riipen’s vision for connecting education, business growth, and meaningful work experience.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore Agentic AI and how autonomous systems are redefining the future of work by making AI practical, scalable, and profitable for organizations.

Our guest is Kevin Moore, Founder and CEO of Vooban, Canada’s largest privately owned AI services company. Kevin shares insights on digital workers, multi-agent systems, and how Agentic AI is positioned to unlock productivity and creativity across Canadian businesses.

Key Highlights

  1. Agentic AI Explained: How autonomous, multi-agent systems are changing the way humans and AI collaborate.
  2. Boosting Canadian Productivity: Where businesses can see immediate gains by embedding AI into operations.
  3. Beyond LLMs: The AI models driving real-world results, from forecasting to computer vision.
  4. Monad Platform: How Vooban’s multi-agent system automates knowledge work and supports global expansion.
  5. Leadership and Security: Why human creativity and strong cybersecurity are critical in autonomous AI systems.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In high-stakes B2B marketing, the real challenge is not visibility but turning complex, technical solutions into revenue-driving narratives that build trust and pipeline.

In this episode, Beverly Crandon, Director of Marketing at Liferaft, shares how lean teams can build powerful brand engines, simplify sophisticated products, align tightly with sales, and leverage AI to reshape modern threat intelligence.

Key Highlights

  1. The Lean Team Engine: How small marketing teams build demand and brand without enterprise budgets.
  2. Clarity Drives Conversion: Turning complex technical platforms into simple, compelling sales narratives.
  3. Marketing–Sales Alignment: Building a predictable pipeline through shared goals and operational discipline.
  4. Owning the Brand Refresh: Lessons learned from executing an in-house rebrand.
  5. AI in Threat Intelligence: How platforms like Liferaft iQ are transforming proactive security operations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we move beyond basic automation to explore Agentic AI and how autonomous systems are being designed to operate inside real business workflows and deliver measurable outcomes.

Our guest is Subrina Shawlin, Head of Product and Innovation at AgentSense. With experience spanning North America and the Middle East, Subrina shares how pre built, industry specific AI agents are transforming operations by integrating seamlessly with hundreds of enterprise systems.

Key Highlights

  1. Agents vs Chatbots: The real functional difference between conversational tools and autonomous agents.
  2. SME Quick Wins: Where smaller businesses should start to see value fast and what to avoid early.
  3. Pre Built Agent Strategy: How AgentSense approaches scalable, industry focused AI deployment.
  4. Global Use Cases: Real world impact across retail and logistics in multiple regions.
  5. Future Trends: What leaders must watch around adoption, governance, and trust in agentic AI.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how manual sales orders create hidden bottlenecks for manufacturers and distributors, and how automation can eliminate errors while boosting productivity and margins.

Our guest is Scott Parker, Senior Director of Product Marketing at Conexiom. With over 20 years in B2B SaaS, Scott shares how AI powered automation transforms order processing from a messy, error-prone task into a seamless, hands-free workflow.

Key Highlights

  1. PMM Perspective: How Scott’s diverse background in sales, support, and product shapes complex automation positioning.
  2. The Myth of "Good Enough": Why executives often ignore manual processes until costly errors occur.
  3. The 100 Spools Nightmare: A real story of how a small error disrupted a distributor’s entire customer relationship.
  4. AI in Action: How Conexiom ensures order accuracy before data even reaches the ERP system.
  5. Frictionless Commerce: What a fully automated, customer-centric order workflow looks like for manufacturers and distributors.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian fintech is evolving, the rise of customer-centric platforms, and how technology is reshaping the way Canadians save, spend, and borrow.

Our guest is Naga Parvatharajan, CEO of Ratehub.ca. With experience scaling businesses at Marcus by Goldman Sachs and SoFi, Naga is leading Ratehub into a "one-stop shop" super app serving over 17 million Canadians, driving innovation through AI and personalized financial solutions.

Key Highlights

  1. Evolution of Canadian Fintech: How Ratehub is positioning itself and the shift toward a super app model.
  2. Canada vs US Banking: Key opportunities for disruption compared to the early US fintech market.
  3. AI and Personalization: How AI predicts approval likelihood and improves decision making for Canadians.
  4. Expanding the Marketplace: The strategy behind launching personal loans and empowering consumers.
  5. Future of Consumer Finance: What to watch as fintech continues to mature and transform the Canadian banking landscape.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can turn sustainability ambition into measurable action while navigating the growing challenges of climate finance.

Our guest is Elisa Moscolin, Executive Vice President of Sustainability and the Sage Foundation at Sage. A global sustainability leader, Elisa shares how access to capital, smarter reporting, and inclusive policy design can unlock responsible growth for small businesses.

Key Highlights

  1. The Stocktake Report: What it reveals about Canadian SMEs and how their sustainability journey compares globally.
  2. The Virtuous Circle: How access to finance, data, and sustainability reporting must reinforce rather than restrict SME growth.
  3. AI and Sustainability: How AI can help SMEs reduce reporting friction and scale impact.
  4. Finance Built for SMEs: What must change to create financial products that support climate resilience and growth.
  5. Global Implementation: How Sage is ensuring SMEs have a voice at COP30 and beyond.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore product marketing and go to market strategy, with a focus on turning early stage products into category leaders.

Our guest is Laurier Mandin, Founder and Principal Consultant at Graphos Product, creator of the CLIMB scoring system and author of I Need That. Laurier shares practical insights on buyer psychology, specialization, and building products that stand out in an AI driven market.

Key Highlights

  1. Status Quo Bias: Why products must be dramatically better to overcome buyer resistance and trigger behavior change.
  2. Human Advantage in an AI Era: How entrepreneurs can leverage human insight and creativity to stay profitable and relevant.
  3. Power of Specialization: Why focusing on a specific niche creates uniqueness and avoids costly go to market mistakes.
  4. Remote First Operations: Lessons from shifting to a fully remote model and what it reveals about efficiency and culture.
  5. Future of Graphos Product: Laurier’s vision for helping builders and risk takers bring better products to market.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the future of wealth management and the forces shaping advisor success in a rapidly evolving financial landscape.

Our guest is Brent Allen, EVP and Head of Sales and Distribution at IG Wealth Management. Drawing on insights from the new Advisor Perception Industry Study, Brent shares how technology, succession planning, and high net worth client strategies are redefining advisor growth as IG approaches its 100th anniversary.

Key Highlights

  1. Advisor Technology Gap: Why advisors see technology as critical to efficiency and long term practice growth.
  2. HNW Client Growth: How strategic partnerships help advisors serve complex, high net worth client needs.
  3. Succession Planning Crisis: Why many advisors lack transition plans and how dealers can better support legacy building.
  4. Tech Driven Efficiency: How IG’s investments streamline compliance and elevate the advisor client experience.
  5. Looking Ahead to 2026: The trends shaping wealth management and how IG’s legacy informs its future vision.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Canadian SMEs can modernize, optimize, and scale securely on AWS while balancing cost, security, and operational efficiency.

Our guest is Benoit (Ben) Maheux, Partner and VP of Growth at Unicorne. With over 15 years in innovation, product strategy, and digital transformation, Ben helps SMEs leverage cloud technology and FinOps to reduce waste, improve governance, and achieve measurable business outcomes.

Key Highlights

  1. Why AWS for SMEs: How Canadian SMEs can scale securely and modernize infrastructure without large IT teams.
  2. FinOps & Cost Optimization: How Unicorne’s Stable platform detects cloud waste and turns migration into a cost advantage.
  3. Security and Simplicity: Lessons from rebuilding MUUTAA’s architecture to improve hospital supply chains.
  4. Boutique Cloud Advantage: How Unicorne combines technical expertise and business strategy to deliver measurable ROI.
  5. Future of Cloud Scaling: Trends shaping cloud adoption for SMEs and Unicorne’s long term vision for smarter operations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social purpose and ESG principles are becoming powerful drivers of innovation, loyalty, and financial performance in the automotive industry.

Our guest is Drew Collier, President and CEO of LGM Financial Services Inc. With a track record of building purpose led financial models and advancing responsible mobility, Drew shares how embedding social impact into strategy transforms culture, attracts talent, and delivers sustained growth.

Key Highlights

  1. Purpose as Strategy: How social purpose fuels innovation and profitability beyond branding.
  2. Responsible Mobility: What the future looks like when sustainability and scale work together.
  3. Culture Transformation: How aligning purpose with performance reshapes teams and outcomes.
  4. ESG and Governance: Why accountability and measurement drive long term growth and trust.
  5. Leadership Lessons: Advice for building high growth businesses rooted in impact and values.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how innovation ecosystems, strategic learning, and strong founder networks help Canadian entrepreneurs build world class ventures and achieve measurable growth.

Our guest is Nirali Rathwa, Associate, Member Experience, Programming and Corporate Innovation at MaRS Discovery District, Canada’s largest innovation hub. Nirali shares how capability building, community driven support, and inclusive program design are shaping the next generation of successful founders across the country.

Key Highlights

  1. Evolving Startup Reality: How AI and global connectivity are reshaping entrepreneurship in Canada.
  2. Power of Networks: Why community, partnerships, and shared learning accelerate founder growth.
  3. Capability Building: How skills like pricing, hiring, and storytelling matter as much as capital.
  4. Accessible Pathways: How digital platforms and programs expand access beyond major cities.
  5. Future Vision: How MaRS is enabling founders to tackle climate and healthcare challenges.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how digital media, paid advertising, and AI driven platforms are reshaping how brands achieve measurable growth in an increasingly crowded market.

Our guest is Sanjeays Fernando, Senior Digital Media Specialist at Vovia. With over seven years of international experience managing campaigns for brands like Red Cross, Tourism Calgary, and Edo Japan, Sanjeays shares how strategy, creativity, and analytics come together to drive real performance for Canadian SMEs.

Key Highlights

  1. AI in Digital Media: How AI is reshaping targeting, optimization, and the role of human media specialists by 2026.
  2. Creative as the Growth Lever: Why creative quality now outperforms media spend and how SMEs can test ideas efficiently.
  3. The Isolation Effect: How visual contrast and zero cost psychology help ads stand out on platforms like Meta.
  4. Platform Pitfalls: What Canadian SMEs should watch for with Performance Max and evolving social algorithms.
  5. Vovia’s Vision: How Vovia continues to innovate and deliver measurable growth for North American brands.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMEs can build a strong, secure, and scalable online presence by aligning web infrastructure, cybersecurity, and digital marketing strategy.

Our guest is Mudassir Ismail, Social Media Associate at HostNOC. With a strong foundation in social media strategy and a broad understanding of digital marketing and hosting technologies, Mudassir shares how dependable infrastructure, smart automation, and data driven creativity help businesses grow with confidence.

Key Highlights

  1. Choosing the Right Hosting: How SMEs can select between web hosting, VPS, and dedicated servers based on cost, security, and scalability.
  2. Cybersecurity for SMEs: The most common risks businesses face and practical, affordable steps to protect data and systems.
  3. AI and Automation: How managed services, AI, and automation improve efficiency and customer experience.
  4. Creative Meets Analytics: Why blending creativity with performance data is essential for effective social media and digital marketing.
  5. HostNOC’s Vision: How combining technology, design, and data will shape smarter digital experiences and future hosting solutions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how seasonal e commerce businesses can stay visible year round and convert winter interest into spring sales through focused digital strategy.

Our guest is Steisi Topalli, eCommerce Specialist at The Ultimate Deck Shop in Saskatchewan. With experience spanning software engineering, design, and marketing, Steisi shares how niche focus, customer journey thinking, and lean execution help small teams compete with national retailers.

Key Highlights

  1. Solo Marketing Reality: How one person manages multiple channels with limited budget and tools.
  2. Power of Specificity: Why selling a focused product category beats competing on scale.
  3. Seasonal Messaging Shifts: How winter content drives spring demand in e commerce.
  4. Customer Journey First: Why custom Shopify experiences outperform generic templates.
  5. Community Driven Growth: How TUDS X strengthens contractor and homeowner engagement.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how public opinion and market research help businesses understand the real motivations behind consumer behavior and stay relevant in a shifting economic landscape.

Our guest is Dan Arnold, Chief Strategy Officer at Pollara Strategic Insights. With extensive experience in economic polling, political research, and consumer sentiment analysis, Dan shares how SMEs can use research tools once reserved for large organizations to sharpen strategy, assess sustainability perceptions, and plan with confidence for 2026.

Key Highlights

  1. 2026 Economic Mood: How Canadians feel about finances and what it means for SME decision making.
  2. Polling vs Focus Groups: When to use each research method and why it matters.
  3. SME Market Insight: How small businesses can use research to validate products and messaging.
  4. Sustainability Findings: What recent SME polling reveals about ROI and perception gaps.
  5. Pollara Substack: Why Pollara launched a new platform for economic and public insight.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI powered retail and intelligent discovery are reshaping how Canadians search, compare, and shop in an increasingly non linear digital landscape.

Our guest is Eric Morris, Managing Director and Head of Retail at Google Canada. Drawing on deep experience in search innovation and retail transformation, Eric shares insights from Google’s AI powered holiday season, new agentic solutions, and what Canadian retailers must do now to scale smarter with AI.

Key Highlights

  1. AI Powered Shopping Shift: How Canadian consumer behavior is changing in the AI era.
  2. AI Driven Discovery: How businesses can show up in non linear, AI led shopping journeys.
  3. Agentic AI Tools: How Ads Advisor turns data into clear, actionable growth steps.
  4. Canadian Retail Wins: Real examples of retailers scaling with Google AI solutions.
  5. Future Readiness: What retailers should build now for long term AI success in 2026.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the essential strategies that help businesses master their IT operations, cybersecurity, and digital transformation in an ever-changing technological landscape.

Joining us is Robert Baird, President and CEO of LOGIX Data Products Inc., a pioneer who has spent nearly four decades leading innovation in Canada’s tech industry. Robert shares his deep expertise on choosing the right Managed Service Provider, building a strong cybersecurity framework, and integrating AI to create smarter, more secure businesses.

Key Highlights:

  1. Choosing the Right MSP: What business leaders should look for when selecting a Managed Service Provider for long-term success.
  2. Cybersecurity Essentials: Why a layered defense and annual testing are vital to avoid insurance claim denials.
  3. AI in Business: How SMBs can integrate AI tools for efficiency and automation without massive infrastructure costs.
  4. Pioneering Innovation: Lessons from building Pizza Pizza’s real-time micro-computer system and early IBM 1401 experience.
  5. LOGIX’s Legacy & Future: Robert’s leadership insights and vision for advancing cybersecurity and cloud solutions in Canada.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how conscious communication, trust, and storytelling help leaders strengthen relationships and drive sustainable revenue growth.

Our guest is Ravi Rajani, Communication Expert, Author, and International Speaker, and the author of Relationship Currency. Ravi shares how intentional dialogue, trust-first frameworks, and human-centered storytelling create influence in a world increasingly shaped by AI.

Key Highlights

  1. Breaking Limiting Labels: How self-labeling restricts growth and how leaders can reframe identity for greater influence.
  2. Relationship Currency in Business: Using trust-first storytelling and dialogue to grow revenue and referrals.
  3. Five Habits of Influential Communicators: Core practices that elevate leadership, even for introverts.
  4. Storytelling for Investors: How social proof stories attract capital and build credibility.
  5. Future of Human Connection: Why authentic communication matters more as AI reshapes business interactions.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI driven video intelligence is helping businesses move beyond basic security toward smarter, more proactive operations.

Our guest is Michael Scott, Chief Marketing Officer at Solink. With a background in cybersecurity and experience building global marketing teams, Michael shares how Solink turns everyday security cameras into powerful business assets through AI and operational insights.

Key Highlights

  1. From Reactive to Proactive: How Solink helps SMBs address risk, efficiency, and decision making in real time.
  2. Accessible AI Video Intelligence: How enterprise grade innovation is delivered in a simple, cost effective way for small businesses.
  3. Value Beyond Security: Real examples of SMBs using video data to uncover operational issues and improve performance.
  4. Scaling with Simplicity: How Solink balances rapid growth and innovation while serving over 35,000 SMB customers.
  5. Leadership and Future Vision: Lessons in building high impact growth engines and Solink’s long term direction.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, empathy, and AI come together to deliver digital healthcare at national scale without losing the human touch.

Our guest is Trevor Heselton, Vice President of Member Experience at Dialogue. A seasoned product leader with over $250 million in value created across organizations like Wayfair and TELUS Digital, Trevor shares how Dialogue supports nearly a quarter of Canadians while maintaining compassionate, high quality care.

Key Highlights

  1. Reducing Digital Friction: How small changes in the member journey improved follow through and care completion.
  2. AI in Clinical Workflows: How automation supports providers and members without compromising empathy.
  3. Mental Health Intake Design: Why booking and intake moments matter most and how user data shaped improvements.
  4. Scaling With Insight: How data and curiosity guide product decisions at a national healthcare scale.
  5. Clinical Excellence Leadership: What Exemplary Standing accreditation means and how it influences Dialogue’s future roadmap.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how technology leadership, strategic networking, and values driven decision making create lasting impact for businesses and communities.

Our guest is Frank Abbruzzese, President of AlphaKOR. With nearly four decades in the tech sector, Frank is known as The King of Networking, the author of Building Legacies, and a recipient of Tech CEO of the Year and Entrepreneur of the Year honors.

Key Highlights

  1. Building a Business Legacy: Frank shares the principles of ethical leadership and community commitment behind AlphaKOR’s long term success.
  2. Networking That Creates Opportunity: How relationship driven networking led to AlphaKOR’s AI initiatives and real client opportunities.
  3. Cybersecurity Essentials: The must have protections Canadian SMBs need and how security enables smarter technology use.
  4. AI and Mentorship: Why mentorship matters in tech and how leaders should approach AI adoption with confidence and clarity.
  5. Future Vision for AlphaKOR: Frank’s commitment to mentoring leaders and strengthening Canada’s technology ecosystem.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin, where we explore the strategies helping Canadian businesses rise above noise and become the trusted authority in their markets. As AI reshapes how people search and decide, visibility now depends less on keywords and more on credibility.

In this episode, Eric LeRiche, Authority Growth Strategist and Founder of LeRiche Marketing, breaks down why classic SEO is no longer enough and how Generative Engine Optimization is changing the rules. The discussion covers authority building, third party validation, human driven content, and how serious brands achieve sustainable growth through trust.

Key Highlights

  1. GEO and Authority Growth: Why credibility now matters more than rankings in AI driven search.
  2. Trust as a Growth Engine: How authority converts better than ads or traditional SEO.
  3. Avoiding AI Content Slop: Using AI without losing human voice and authenticity.
  4. Proven ROI Systems: How authority focused strategies stay Google and AI proof.
  5. Performance Based Growth: Commission driven models and a free content offer for qualified brands..

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how B2B SaaS companies can harness SEO, AI driven content, and flexible team structures to achieve sustainable, high impact growth.

Our guest is Chris Tweten, CMO of Spacebar Collective, an agency specializing in SEO and AI SEO for B2B SaaS startups. As a serial entrepreneur obsessed with measurable growth, Chris helps early stage companies build partnerships, scale traffic, and create content that actually converts.

Key Highlights

  1. SEO That Drives Signups: Why startups must work backward from conversion goals and build SEO strategies tied to traffic, pages, and backlink requirements.
  2. Sustainable Partnerships: How win win partnerships, including white label collaborations, create long term growth for Canadian B2B startups.
  3. AI Powered Content Results: How Spacebar achieved 30 percent monthly traffic growth by pairing AI tools with expert content refreshes.
  4. Global Remote Team Model: How an asynchronous, flexible structure boosts productivity while presenting new consistency challenges.
  5. Future of AI SEO: Chris’s vision for making Spacebar Collective the secret growth weapon for emerging B2B SaaS companies.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how artificial intelligence is transforming catastrophe management as natural disasters place growing strain on Canada’s insurance industry.

Our guest is Dan Lawrence, CEO and Co founder of Atlis AI. A seasoned growth executive, Dan shares how Atlis automates emergency response and vendor coordination to reduce costs for insurers while helping families recover faster during times of crisis.

Key Highlights

  1. The Cost of Manual CAT Operations: How outdated processes drive millions in losses as disasters become more frequent.
  2. The Adjuster Crisis: Why legacy systems overwhelm adjusters and impact both efficiency and mental health.
  3. Automating Recovery: How instant vendor access accelerates rebuilding while lowering claims related costs.
  4. State of ALE 2026: What the upcoming report reveals about the hidden financial impact of disasters.
  5. Human Centered Infrastructure: How a national, end to end platform improves outcomes for carriers and policyholders alike.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how fatigue risk management is emerging as a critical lever for improving frontline safety and human performance.

Our guest is Andrew Morden, CEO of Fatigue Science, the company behind Readi, an AI powered platform that predicts individualized fatigue risk up to 18 hours in advance without wearables or hardware. Andrew shares how making fatigue measurable transforms safety culture from reactive to proactive.

Key Highlights

  1. From Personal to Operational Risk: How fatigue evolved into a predictable, measurable safety indicator leaders can manage.
  2. Leading Indicator Advantage: Why treating fatigue proactively strengthens both operational performance and safety culture.
  3. Practical Safety Leadership: Simple, friction free ways leaders can embed fatigue awareness into daily operations.
  4. AI Without Wearables: How predictive modeling delivers scalable human performance insight across industrial environments.
  5. Future of Safety Leadership: How fatigue intelligence fits into critical controls and the next evolution of safety frameworks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how modern wealth management technology is helping firms transition from fragmented legacy systems to integrated, scalable digital platforms.

Our guest is Benoit Fleury, Co-founder and Chief Product Officer at d1g1t Inc. With over two decades of experience across Algorithmics and S and P Capital IQ, Benoit shares how institutional grade performance and risk technology is reshaping the future of wealth management.

Key Highlights

  1. The d1g1t Origin Story: How timing, market insight, and entrepreneurial conviction led to the launch of a new wealth technology platform.
  2. Solving the Legacy Problem: How integrated digital platforms replace fragmented systems to drive efficiency and scalable growth.
  3. Product Innovation and Momentum: What the latest product release enables and how strategic funding supports industry wide digital adoption.
  4. Culture and Talent: How d1g1t’s team culture fuels innovation in complex financial technology.
  5. Advice for Founders: Benoit’s key lesson for entrepreneurs building in technology and financial services.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how small and mid-sized businesses can defend against today’s increasingly sophisticated cyberthreats without enterprise-level budgets.

Our guest is Francis Pilon, Director of Sales at StreamScan, a Canadian cybersecurity firm providing continuous monitoring from its Montreal-based security operations center. Francis shares what really happens during cyber incidents, where common assumptions break down, and how early detection changes outcomes.

Key Highlights

  1. Inside a Cyber Incident: What an attack actually looks like for SMBs and how preparation changes the damage.
  2. IT Accountability Gaps: The difference between assumed security and real protection, and what leaders must ask.
  3. Cybersecurity as Trust: How strong security improves competitiveness and unlocks larger contracts.
  4. Immediate Security Priorities: Three practical steps SMBs can take now to improve detection and response.
  5. Canadian SOC Advantage: How StreamScan’s Canada-based operations strengthen trust and incident handling.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can build sustainable, revenue-focused marketing strategies by aligning creativity, data, and operational excellence.

We’re joined by Kevin Hayes, Head of Growth at Soulpepper Marketing, a Vancouver-based agency known for helping professional service firms boost lead generation and intake performance. Kevin brings decades of strategic experience from brands like Deloitte and GE, along with a passion for community-driven impact.

Key Highlights:

  1. 2026 Strategy Blueprint: The pillars firms must prioritize for sustainable, data-backed growth.
  2. The Roughriders Campaign: How a fun insight turned into a national success and reshaped targeting.
  3. Fixing Missed Leads: Why follow-up failures cost firms revenue and the systems that solve it.
  4. AI + Lead Response: How teams can boost conversions with faster response habits and smart tools.
  5. Purpose & Vision: How Soulpepper blends business growth with meaningful community impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore insights and solutions that help organizations operate securely, scale efficiently, and innovate with confidence. In this episode, we dive into digital transformation, cybersecurity, AI, and automation, and how managed services simplify growth for Canadian businesses.

Our guest is Habib Malik, CEO of MSP Corp and Co-founder of Groupe Access, with more than three decades of experience in modern workplace technology. Habib shares how technology becomes a true competitive advantage, how businesses can innovate without compromising security, and why managed services are foundational to sustainable, long-term growth.

Key Highlights

  1. Technology as a Growth Engine: How modern IT strategy helps SMBs and enterprises scale efficiently and stay competitive.
  2. Cybersecurity in the AI Era: How MDR solutions like Guardian Shield defend against ransomware and evolving threats.
  3. AI, Automation & Modern Work: What a practical Modern Workplace transformation looks like using M365 and hybrid cloud.
  4. The Power of Managed Services: Why trust, partnership, and proactive support matter beyond basic IT delivery.
  5. Leadership & Future Vision: How MSP Corp is scaling nationwide through innovation, operational excellence, and R&D.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack what it really takes to implement AI automation that delivers durable, real world results beyond hype.

Our guest is Zane Frantzen, VP of Platform and Operations at SimplyAsk.ai and founder of Symphona, an AI automation suite designed to reduce manual work through process first automation while keeping humans meaningfully involved.

Key Highlights:

  1. AI Reality Check: Common misconceptions about AI and the fundamentals required before automation works.
  2. Build vs Buy Decisions: When custom automation makes sense and what teams underestimate about long term complexity.
  3. Humans in the Loop: Why human oversight is essential and how to choose the first workflows to automate.
  4. Governance and Metrics: What AI governance looks like in practice and how success is measured clearly.
  5. Global Scale and Recognition: What Deloitte Fast 50 recognition and global partnerships signal for Symphona’s future.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and tools helping manufacturing businesses achieve operational excellence. Today, we’re diving into the world of ERP, supply chain management, and AI, and how modern systems empower manufacturers to operate with greater precision and efficiency.

Our guest, Robert Jolliffe, President and CEO of Sabre Limited, brings over thirty years of experience advising more than two hundred SMB manufacturers across North America. With deep expertise in engineering, IT, LEAN, Six Sigma, and ERP implementation, Robert leads Sabre Limited, a Microsoft Gold Partner recognized for its fixed fee, manufacturing-first approach to Microsoft Dynamics 365 Business Central.

Key Highlights

  1. A Multi-Disciplinary Career: Robert shares how engineering, IT, and LEAN shaped his unique approach to ERP for manufacturers.
  2. Aligning LEAN and ERP: Why integrating LEAN techniques with ERP systems drives stronger performance.
  3. AI in Manufacturing: How AI is transforming supply chain planning and operational efficiency for SMEs.
  4. Business Central Adoption: Why SMB manufacturers are rapidly moving to Microsoft Dynamics 365 Business Central.
  5. Leadership & Future Vision: Robert reflects on three decades of innovation and Sabre’s long-term mission in manufacturing IT.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how shifting consumer behavior and AI-driven commerce are reshaping the future of retail in Canada.

Our guest is Caila Schwartz, Director of Consumer Insights and Strategy for Retail and Consumer Goods at Salesforce. Caila breaks down key insights from 2025 Canada Cyber Week, explains how AI agents are transforming product discovery, and shares what retailers must do to stay competitive in the year ahead.

Key Highlights

  1. Canada Cyber Week Insights: What deal-seeking behavior and pricing trends reveal about Canadian shoppers.
  2. AI Agents in Commerce: How Agentforce blends human expertise with AI to improve discovery and decisions.
  3. Personalization at Scale: How retailers are using AI to drive relevance, conversion, and loyalty.
  4. Shifting Shopper Behaviors: The biggest behavioral changes retailers must plan for in 2026.
  5. Future of Retail AI: Turning complex data into actionable strategies for long-term success.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the complex world of government funding and how Canadian entrepreneurs can navigate a broken system to access the capital they need.

Joining us is Jonathan Stacey, Co-Founder and CEO of Grant Fund Pro. After consulting with over 160 companies, Jonathan developed a platform that uses AI to automate the grant application process, helping businesses secure funding with ease.

Key Highlights:

  1. Fixing the Broken Funding System: The biggest misconceptions about government funding and how they prevent businesses from applying.
  2. Busting SR&ED Myths: What everyday work qualifies for SR&ED tax credits and why many companies mistakenly think they aren't eligible.
  3. AI-Powered Grant Applications: How Grant Fund Pro’s AI Writing Assistant simplifies the application process and customizes the content for businesses.
  4. Building a 12-Month Funding Roadmap: What it looks like to plan for a full year of funding and how the platform helps businesses stay ahead.
  5. Democratizing Access to Capital: Jonathan's vision for simplifying the digital ecosystem for future entrepreneurs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore commercial insurance and how technology is transforming the way entrepreneurs access fast, reliable, and affordable protection for their businesses.

Our guest is Cheryl Fearon, Vice President of Sales at Zensurance. With over twenty years of sales leadership experience at companies like Apple and Bell, Cheryl now supports a platform that has served more than five hundred thousand Canadian small businesses and delivers premium savings of up to thirty five percent.

Key Highlights

  1. Market Trends: Cheryl breaks down the biggest insurance trends and the key coverage gaps SMBs commonly overlook.
  2. Emerging Risks: She highlights the top rising threats for 2026 and how businesses can proactively prepare.
  3. Tech and Affordability: Cheryl explains how digital tools and a fifty plus provider network enable savings up to thirty five percent.
  4. Customer Experience: She shares how genuine care shaped Zensurance’s culture and how their online quoting and support work.
  5. Future Vision: Cheryl discusses Zensurance’s growth trajectory and its mission to transform commercial insurance in Canada.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the Silver Tsunami and the growing urgency around business succession as thousands of Canadian owners prepare for retirement.

Our guest is Liz MacRae, Co Founder and President of Village Wellth. A serial entrepreneur and recent Calgary.tech Top 10 Company to Watch honouree, Liz shares how software, advisory support, and capital access can democratize business ownership and protect community businesses through successful transitions.

Key Highlights

  1. Canada’s Succession Crisis: Why business transitions are becoming a national economic issue and what’s at stake if they fail.
  2. Buying a Business Without Millions: How acquisition financing and creative capital options make ownership more accessible than people think.
  3. Capital Access for Women: How targeted funds like BDC’s ETA initiative are opening doors for female acquisition entrepreneurs.
  4. Beyond the Money: The non financial barriers to buying a business and how collaboration helps overcome them.
  5. Scaling Village Wellth: How US expansion and national recognition support a global vision for acquisition entrepreneurship.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore Sovereign AI, data governance, and open source infrastructure, and why Canadian businesses must reclaim control of their data to stay secure and competitive.

Our guests are Brock Rowlands, CEO, and John Galbraith, VP of R and D at Evormore. With decades of expertise in AI enabled product development, manufacturing, and resilient systems, they help Canadian SMBs turn operational data into a strategic, future ready asset.

Key Highlights

  1. Why Sovereign AI Matters: Brock explains how keeping data within Canadian infrastructure strengthens security, autonomy, and competitiveness.
  2. Build vs Buy in AI: John breaks down how open source tools empower companies to build custom solutions and reduce reliance on fragmented SaaS.
  3. AI as a Core Capability: Why hiring AI talent signals a shift from buying software to developing internal intelligence and long term advantage.
  4. Human Centered Adoption: How Evormore’s consulting and change management practices help legacy teams integrate AI with confidence.
  5. A Canadian AI Future: Brock shares the vision for a sovereign ChatGPT alternative and how businesses can join the ten dollar per month beta.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI, automation, and system design help leaders unlock more freedom, enhance performance, and build sustainable digital growth.

Our guest is Lilia Olvera, Founder of 15 Element, an AI driven agency specializing in B2B digital transformation. With over a decade of expertise in user experience, lead generation, and performance systems, Lilia brings a unique perspective blending technology, wellness, and purpose driven leadership.

Key Highlights

  1. From Corporate to Systems Leader: How Lilia’s journey and discipline shaped 15Element.ai and why a system first approach creates freedom and better results.
  2. AI’s Fastest ROI Spots: Where B2B and industrial firms can leverage AI and automation to improve user experience and accelerate lead generation.
  3. Relational Marketing: Why deeper client relationships drive loyalty, conversions, and long term growth in a crowded digital landscape.
  4. Removing Growth Barriers: The operational challenges holding firms back and how 15 Element optimizes systems to cut costs and speed delivery.
  5. Wellness and Innovation: Why The Wellness Lab Podcast matters to Lilia’s mission and her long term vision for 15Element.ai.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how fintech leaders are reshaping access to credit through AI, strategic partnerships, and disciplined growth. In this episode, we examine how purpose-driven financial platforms can scale responsibly while expanding inclusion for underserved consumers.

Our guest is Noah Buchman, Co-founder, President, and Chief Revenue Officer at Propel Holdings. Noah shares how Propel leverages AI to make credit more accessible, balances profitability with responsible lending, and builds a strong culture while growing its global footprint.

Key Highlights

  1. AI-Powered Financial Access: How Propel uses AI to expand equitable credit access beyond traditional financial models.
  2. Disciplined, Purpose-Driven Growth: How responsible lending, strategic acquisitions, and facility expansion create long-term value.
  3. Partnerships & Origin Story: How strong partnerships and early leadership decisions turned Propel into a global fintech leader.
  4. Culture as a Growth Multiplier: Why an inclusive, values-driven culture is central to Propel’s sustained success.
  5. Global Vision & Innovation: How Lending-as-a-Service and platform innovation are shaping Propel’s future impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore secure remote access, privileged access management, and how AI can be integrated responsibly into modern IT operations.

Our guests are Marc-André Moreau, CTO at Devolutions, and Chris Steffen, VP of Research at Enterprise Management Associates. Together, they unpack Devolutions’ new Model Context Protocol (MCP) server, why secure AI automation matters, and what this shift means for SME IT teams managing growing complexity.

Key Highlights

  1. Remote Access Security Challenges: Why credential and endpoint security remain critical pain points for IT teams.
  2. The MCP Breakthrough: How secure AI integration differs from traditional LLM approaches that expose risk.
  3. Practical Gains for IT Pros: How the MCP server helps SME IT teams work faster without compromising security.
  4. Future of Secure AI Automation: Where AI will have the biggest impact on governance, compliance, and productivity.
  5. Guiding Vision: How Devolutions is shaping responsible AI capabilities to better support SME IT operations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore how inclusive leadership and thoughtful talent strategy help organizations perform at their best. In this episode, we focus on DEI, representation, and why inclusive hiring still matters for building resilient, innovative teams.

Our guest is Ross Cadastre, Founder of BIPOCJobs.ca and VP, Professional Resourcing at MIR Digital Solutions. Ross shares how a moment of frustration sparked the creation of a national job platform, the realities of navigating bias as a Black leader, and how representation strengthens leadership, decision-making, and community impact.

Key Highlights

  1. Why Representation Still Matters: How diversity directly improves innovation, decision-making, and organizational performance.
  2. Building BIPOCJobs.ca: The moment that inspired a national platform addressing bias and invisibility in hiring.
  3. Navigating Bias & Identity: Lessons from leading with clarity and purpose while managing expectations as a Black executive.
  4. Community Leadership in Practice: How representation in leadership rooms shapes advocacy and economic development at the local level.
  5. Mentorship & Long-Term Vision: Building structured support systems for entrepreneurs and advancing inclusive economic growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how enterprise digital solutions and operational excellence help B2B agencies drive innovation and deliver consistent value in an AI-driven market.

Our guest is Janice Lee, COO and Partner at Dotfusion Technology Inc. and Founder of Verity Leadership Development. Janice shares how Dotfusion blends enterprise-grade thinking with agency agility, why operational discipline matters, and how purpose-led leadership shapes long-term growth as Canada’s first B Corp certified digital agency.

Key Highlights

  1. Serving Enterprise Clients as a B2B Agency: What it takes to meet enterprise expectations and why CREW CMS was built for commercial real estate.
  2. Operational Excellence as Strategy: How strong processes create scalable, frictionless client experiences.
  3. Leading Through AI Disruption: Practical ways agencies can modernize systems without sacrificing service quality.
  4. Business as a Force for Good: What B Corp certification means for Dotfusion’s mission and SaaS innovation.
  5. Leadership and Future Vision: How leadership development shapes Janice’s approach to building resilient teams and businesses.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how capital, mentorship, and strong networks unlock confidence and growth for women entrepreneurs across Canada.

Our guest is Shauna Harper, CEO of WeBC, a federally funded organization supporting thousands of women in British Columbia with financing, expertise, and peer connections. Shauna shares why investing in women is an economic imperative and what entrepreneurs need most right now to scale.

Key Highlights

  1. The Economic Upside: What Canada loses by underinvesting in women entrepreneurs and where impact can be unlocked fastest.
  2. Access to Capital: How flexible lending paired with training and mentorship drives stronger outcomes.
  3. Mentorship and Networks: Why connection multiplies growth, especially for rural and remote founders.
  4. Systemic Change: What rising demand signals and how the Inclusive Growth Summit advances equitable funding.
  5. National Vision: Scaling WeBC’s approach through advocacy to support more women nationwide.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome back to Canada Business Talks with SK Uddin!

As we kick off 2026, small businesses across Canada are facing a whirlwind of challenges—from rising costs to shifting trade dynamics. But what’s the path forward? Dan Kelly, President & CEO of CFIB, joins us to break down the 2026 outlook and what Canadian entrepreneurs need to know to thrive in a rapidly changing landscape.

In today’s episode, we dive into:

🔹 What CFIB’s key priorities are for the Winter Parliament session to help small businesses grow

🔹 Navigating the U.S.-Canada trade crisis—tips to protect your bottom line amid tariff uncertainty

🔹 Why cutting red tape has never been more urgent—and how it’s impacting sectors like healthcare and agriculture

🔹 The Golden Scissors & Paperweight Awards: which regulations are winning and which are holding businesses back

This episode is packed with insightful strategies, actionable advice, and critical information every Canadian entrepreneur needs to hear!

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this discussion is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the insights and innovations helping businesses grow through smart, data-driven marketing. In this episode, we dive into Digital Marketing Strategy and how businesses can build genuine trust online while turning complex plans into real, measurable results.

Our guest is Max Reddy, Digital Marketing Strategist at Top Draw, with 15 years of experience translating enterprise-level strategies into practical growth plans for Canadian SMBs. Max shares how trust, clarity, and lived experience shape high-impact digital strategies that actually work.

Key Highlights

  1. Building Trust Online: The non-negotiable foundations of credibility and the mistakes that instantly erode trust.
  2. High-Impact Marketing on a Budget: The core digital priorities SMBs must focus on for acquisition and growth.
  3. Entrepreneurial Legacy: How multigenerational business experience shapes practical, empathetic strategy.
  4. From Strategy to Execution: Turning complex plans into action through the Trade Accelerator Program.
  5. Future Vision: How GrowthCon 2026 and Top Draw are helping businesses scale with confidence through data-driven marketing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and innovative approaches empowering Canadian businesses to build purpose-driven, high-impact brands. Today, we’re diving into modern marketing, brand strategy, and AI search visibility, and how small businesses can cut through the noise with clarity and credibility.

In a world where reputation is increasingly shaped across multiple channels, success demands strong storytelling, values-driven strategy, and visibility in emerging AI search ecosystems. Our guests, Alex Varricchio and Kiirsten May, Co-owners of UpHouse Inc., are award-winning strategists and leaders behind AIEO, a new system helping organizations show up in AI tools like ChatGPT and Perplexity.

Key Highlights

  1. Distributed Brand: Alex and Kiirsten explain how small businesses can shape signals across search, social, and reviews.
  2. AI Search Visibility: They share what AIEO means for Canadian SMBs and how to gain visibility in AI-driven engines.
  3. Marketing Clarity: The duo outlines how brands can simplify messaging and align with real customer behaviour.
  4. Leadership Insight: A practical action from The Proximity Paradox to increase visibility and trust this month.
  5. Values-Driven Impact: How supplier diversity and B Corp commitments strengthen community-focused storytelling.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore practical strategies that help businesses drive growth and strengthen client relationships. In this episode, we focus on sales, marketing, and business development, with an emphasis on gaining clarity, consistency, and momentum in client acquisition.

Our guest is Jennifer Kuta, Business Development Analyst at Caldwell Securities Ltd., with more than twenty-five years of experience transforming sales and marketing practices. Jennifer shares proven insights on prospecting strategy, emotional value positioning, and building sustainable referral pipelines that actually convert.

Key Highlights

  1. The 2026 Prospecting Plan: How to build a measurable prospecting strategy and track what truly drives revenue.
  2. Referrals That Work: Practical ways to ask for referrals and why phone conversations still outperform digital-only outreach.
  3. Rethinking the UVP: Why emotional client perception matters more than functional value statements.
  4. Client Loyalty Made Simple: Low-cost retention strategies that deepen relationships and increase lifetime value.
  5. Strategic Follow-Up: How honest persistence and tracking declined prospects unlock future opportunities.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI, automation, and purpose-driven digital strategy help businesses scale smarter and create high-impact digital experiences.

Our guest is Chris Bryce, CEO of Dotfusion, a certified B Corp, and Founder of Crew CMS and Tricycle AI Agency. With more than 20 years of experience, Chris shares how simplifying complex technology, improving performance, and aligning innovation with purpose drive sustainable growth.

Key Highlights

  1. Digital Transformation Pitfalls: The most common digital mistakes SMEs make and how to modernize without large budgets.
  2. Website Performance & Conversion: The UX, architecture, and content elements that turn websites into growth engines.
  3. AI for Practical Efficiency: Low-risk ways SMEs can use AI and automation to save time and streamline operations.
  4. B Corp Mission & Talent Development: How purpose-led global talent strategies create long-term competitive advantage.
  5. Future Vision for Transformation: Chris’s outlook on scaling businesses through responsible, high-impact technology.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how social sustainability and purpose driven strategy help organizations secure funding, strengthen resilience, and create lasting competitive advantage.

Our guest is Dr. Maria Murphy, VP of Development and Social Sustainability at Bloom Funding, a B Corp Certified firm supporting businesses and nonprofits in scaling impact through strategic funding and inclusion focused initiatives. Maria shares how sustainability, empowerment, and data driven impact translate into real results.

Key Highlights

  1. Sustainability as Advantage: How tracking social and environmental impact drives differentiation and operational outcomes for SMEs.
  2. Inclusion and Empowerment: Why inclusive practices strengthen teams, boost engagement, and improve long term performance.
  3. Purpose Driven Funding: How nearly three million dollars raised for youth housing proves social innovation delivers measurable results.
  4. Value of B Corp Certification: Why certification and recognition reinforce credibility, accountability, and impact leadership.
  5. Future Vision for Impact: How strategic alignment and global perspective will scale social and environmental outcomes.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a simple idea can scale into a national brand through curiosity, execution, and a strong partner ecosystem.

Our guest is Dan Junkins, Founder and CEO of Celebright, a pioneer in permanent holiday lighting that grew from an Ottawa garage to a dealer network of more than 300 locations across North America. Dan shares hard-earned lessons on product-market fit, scaling hardware businesses, and building a brand rooted in joy and trust.

Key Highlights

  1. From Garage to Market Fit: How early neighbourhood validation confirmed Celebright’s national potential.
  2. Scaling Hardware Nationally: The operational realities of growing a hardware-plus-service business across Canada and beyond.
  3. Dealer Network Excellence: Building trust, collaboration, and long-term alignment with partners.
  4. Future of Outdoor Lighting: How smart home integration and AI are shaping consumer expectations.
  5. Leadership and Ethics: Dan’s long-term vision and commitment to values-driven growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore Professional Services Automation and how service-based businesses can simplify operations, gain real visibility, and improve profitability.

Our guest is Walter Perdigao, Co-Founder and VP of Services at CrossConcept, Inc. With decades of enterprise PSA experience, Walter shares practical insights on eliminating operational blind spots, strengthening project margins, and scaling service firms with clarity and control.

Key Highlights

  1. Operational Blind Spots: How poor visibility into utilization and projects quietly erodes profitability.
  2. Margin Improvement Without More Headcount: Practical process fixes that boost delivery and margins without new tools or staff.
  3. Continuum PSA Platform: How running the business on one connected system improves visibility and resource management.
  4. Scaling Sustainably: Enterprise-level lessons smaller service firms can apply to grow without chaos.
  5. Leadership and Vision: How clarity, purpose, and simplified systems drive better decisions and long-term growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping businesses build fast, flexible digital experiences. Today, we dive into the world of Headless CMS, composable DXPs, and how AI is accelerating development across modern teams.

Our guest is Joel Varty, CTO of Agility CMS, a Canadian born headless platform known for its hybrid architecture. With a background spanning both English and Computer Science, Joel blends creativity with engineering precision as he leads Agility’s evolution into a high growth SaaS product.

Key Highlights

  1. Modern Headless CMS Differentiators: Joel explains what truly sets leading platforms apart in 2025.
  2. AI Assisted Development: How MCP and Agility’s AI powered POC are reshaping developer workflows.
  3. Composable DXP Strategy: Why organizations are adopting omnichannel and composable architectures.
  4. Scaling a SaaS Platform: Joel shares lessons from Agility’s pivot from agency services to SaaS growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore authentic marketing and how showing up with integrity, clarity, and confidence helps entrepreneurs build real trust and lasting growth.

Our guest is Tracy Borreson, Founder and CEO of TLB Coaching & Events, Co Founder of Your Business Peeps, and an Authentic Marketing Advisor with over 20 years of experience across marketing, sales, and customer experience. Tracy shares how personal brand, curiosity, and human connection shape meaningful business outcomes.

Key Highlights

  1. Defining Authenticity: Why showing up as your true self matters more than fitting in within today’s digital landscape.
  2. Authentic Brand Decisions: How personal values and a clear story guide smarter hiring, strategy, and customer experience.
  3. Curiosity as a Growth Tool: Why continuous learning and curiosity are essential traits for modern entrepreneurs.
  4. Power of Conversation: How real dialogue helps uncover true value faster than abstract strategy alone.
  5. Vision and Impact: Tracy’s long term vision for scaling her work and growing global, community driven impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and innovative solutions empowering businesses to understand and improve their online performance. Today, we’re diving into the transformative world of AI-powered digital benchmarking and how SMBs can gain clarity, visibility, and measurable ROI in the digital era.

In a market where digital investment is essential yet often unclear, mastering AI-driven benchmarking and prioritized recommendations is becoming a competitive advantage. Our guest, Warren Butland, Co-Founder and CEO of Clixera AI, brings over three decades of experience in sales, strategy, and technology innovation, now helping businesses decode their digital presence through AI.

Key Highlights

  1. Clixera Story: Warren explains how Clixera bridges the digital knowledge gap with clear, actionable visibility.
  2. AI Transformation: How AI enhances SEO, Google Ads, and AIO to improve performance for SMBs.
  3. Benchmarking Power: Why comparing against competitors reveals wasted spend and high-impact opportunities.
  4. Future Trends: The AI and automation shifts redefining digital marketing execution.
  5. Leadership Vision: Warren’s insights on data-driven transformation and his long-term vision for Clixera AI.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore financial wellness, banking strategy, and how Canadian business owners can build confidence and prepare for a financial reset in 2026.

Our guest is Dilys D’Cruz, Senior Vice President of Retail Banking and Wealth Management at Meridian Credit Union. With more than 30 years of leadership experience, Dilys shares insights from Meridian’s latest research and practical ways entrepreneurs can strengthen financial clarity and resilience.

Key Highlights

  1. Canada’s Financial Wellness Reality: What Meridian’s research reveals about financial stress and three steps business owners can take now.
  2. Well with Money Program: How Meridian’s free program helps align financial decisions with values and long term confidence.
  3. The Credit Union Advantage: Why credit unions offer a more personalized, relationship driven approach for small businesses.
  4. Choosing the Right Partner: The top factors entrepreneurs should consider when selecting a financial planning partner.
  5. Meridian’s Long-Term Vision: How the On Your Way and Meridian for Good strategies support growth, confidence, and transformation.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies helping organizations turn knowledge into a true competitive asset. In this episode, we dive into e learning and corporate training, and how modern learning programs must evolve to support performance, compliance, and AI readiness.

Our guest is Ashley Chiasson, Senior Lead Instructional Designer at Innovatia Inc. With nearly twenty years of experience across regulated and enterprise environments, Ashley shares how effective learning design, governance, and content strategy transform training into measurable business impact.

Key Highlights

  1. Learning in Regulated Industries: How modern L&D strengthens compliance while preparing organizations for AI-driven ecosystems.
  2. Customization and Time to Proficiency: Why role-based, workflow-aligned training accelerates adoption of complex systems.
  3. Measuring Learning ROI: Moving beyond attendance to engagement, performance, and real operational outcomes.
  4. Upskilling for AI and Software Change: When organizations should plan training to stay ahead of technology adoption.
  5. Future of Knowledge Strategy: How Innovatia is modernizing learning through content strategy and technical writing.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital marketing, MarTech, and technical discipline help businesses scale revenue with consistency and control.

Our guest is Sheldon Poon, Founder and CEO of Drive Marketing, a Montreal-based agency focused on driving predictable profit through Google and Meta Ads. Known for cutting through hype, Sheldon shares why clean data, systems thinking, and grounded decision-making matter more than flashy tools.

Key Highlights

  1. Predictive vs. Generative AI: How the two differ and where each delivers real value in daily business operations.
  2. AI on Google and Meta: The benefits and risks of increased automation and how advertisers retain strategic control.
  3. Clean Data Advantage: Why treating marketing like an engineering problem led to a 63 to 1 ROAS.
  4. Analytics and Tracking: The critical data and conversion issues that must be fixed for platform AI to perform properly.
  5. GEO and the Future of Search: What GEO tactics signal about evolving search visibility and advertiser strategy.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how People First Leadership strengthens team performance, trust, and project outcomes in demanding, high pressure environments.

Our guest is Jonathan Cinelli, Founder of People First Leadership. With more than 30 years of experience across construction, project management, and brain based coaching, Jonathan brings a grounded, human centered approach to leadership, execution, and learning.

Key Highlights

  1. People First Leadership: How prioritizing people improves retention, performance, and outcomes in construction and complex projects.
  2. Project Management Reframed: Why curiosity and the Tell Me More mindset turn task driven work into meaningful collaboration.
  3. Expectations vs Agreements: How unclear expectations derail teams and how explicit agreements prevent conflict and failure.
  4. Trust in Construction Teams: Why mentorship, learning, and trust building are essential in skilled trades and project environments.
  5. Education and Future Vision: The purpose behind The Essence of Today and Jonathan’s vision for coaching and leadership education.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI infrastructure, data analytics, and scalable system design power real world AI products and long term business transformation.

Our guest is Nhat Tran, Head of Technology at Beam Data. With over a decade of experience leading developer teams, DevOps systems, and cloud architecture, Nhat shares how ideas move from concept to production ready AI platforms.

Key Highlights

  1. From Vision to Execution: How executive strategy turns into reliable, high impact AI products through strong technical leadership.
  2. AI Driven Transformation: How organizations move beyond basic automation to data driven decision making.
  3. Generative AI in Practice: Lessons from building AI tools for both internal teams and customer facing products.
  4. Infrastructure That Scales: Why cloud architecture and DevOps are critical for mission critical AI systems and the vision behind AI Hub.
  5. Future of Beam Data: How end to end AI and data consulting enable sustainable innovation and growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI Agents and Brand Memory are reshaping the customer journey from first interaction to conversion.

Our guest is Lautaro Cepeda, CRO at Personize.ai. Lautaro is leading research on engineering brand memory for AI powered sales and marketing, helping businesses blend customer context, AI reasoning, and brand identity to drive scalable growth.

Key Highlights

  1. What Is Brand Memory: Why brand memory is the foundation for authentic, trusted AI engagement in sales and marketing.
  2. High ROI AI Agent Use Cases: How AI Agents automate nurturing, follow ups, and enablement to improve conversion efficiency.
  3. AI Searchability: Why being discoverable by AI Agents and LLMs is becoming a critical growth advantage.
  4. In Person Networking Still Wins: Why human connection remains essential for founders even in an AI driven world.
  5. Research Cohort Opportunity: What HubSpot native companies gain by joining the research cohort as early design partners.

Special Thanks to Our Partner:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today we explore data driven marketing and how Canadian businesses can ensure every digital investment leads to measurable value and real growth.

Our guest is Kelly Konechny, Co founder and Head of Operations at TRIBBUTE. With deep experience in print, digital advertising, and performance marketing operations, Kelly now leads a firm known for its results focused, experimental approach to creating meaningful value for clients.

Key Highlights

  1. Value Creation Philosophy: Kelly shares how TRIBBUTE’s name shaped its mission and why they abandoned traditional billing models.
  2. Brand vs Performance: He explains how businesses should balance branding with performance marketing for maximum ROI.
  3. Metrics That Matter: Kelly outlines how clients define growth and which KPIs truly reflect value.
  4. AI & Digital Shifts: He highlights major digital media changes for 2025 and TRIBBUTE’s test and learn edge.
  5. Canadian Talent & Vision: Kelly discusses the power of an all Canadian team and TRIBBUTE’s long term value creation model.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore the world of Industrial Cybersecurity and how businesses can safeguard critical infrastructure in an increasingly connected environment.

Our guest is Denrich Sananda, Managing Partner and Senior Consultant at Arista Cyber, a Harvard Business School alumnus and member of the ISA 62443 standard committee. Denrich and his team specialize in protecting Industrial Control Systems by ensuring cybersecurity, reliability, and uptime work in harmony.

Key Highlights

  1. Governance & Standards: Denrich explains why frameworks like IEC 62443 and NIST CSF 2.0 are essential in OT environments.
  2. Leadership & Turnaround: He shares the key mindset shift that drove a major multi million euro corporate turnaround.
  3. Cybersecurity & Safety: Denrich breaks down how Arista Cyber unites cybersecurity, reliability, and functional safety.
  4. Resilience Roadmaps: He outlines layered security approaches like the Purdue Model and Industrial Threat Detection.
  5. Global Vision: Denrich discusses TÜV certification and Arista Cyber’s long term mission to protect global critical infrastructure.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we explore the rise of Agentic AI and how automated intelligence is reshaping digital marketing, performance optimization, and campaign management.

Our guest is Benoit Domingue, President of Ursa Marketing and Co founder of Kuma. With over twenty years of digital experience, Benoit specializes in performance marketing, predictive audiences, and personalized customer journeys. His latest innovation, Kuma Agents, uses AI to monitor, analyze, and autonomously improve ad performance.

Key Highlights

  1. Agentic AI Evolution: Benoit explains how autonomous AI agents are transforming the way marketers execute complex, multi step tasks.
  2. Kuma Agents in Action: He breaks down how Kuma automatically monitors, analyzes, and fixes campaigns to eliminate manual work.
  3. Predictive Marketing: Benoit shares how AI-driven audience modeling reaches customers earlier and boosts retention.
  4. Building Kuma Inside an Agency: He reflects on the challenge and advantage of creating a tech startup within a service organization.
  5. Leadership & Future Vision: Benoit outlines the blend of programming and marketing required for high-precision teams and his long-term vision for Ursa and Kuma.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how creative strategy, bold brand building, and modern marketing leadership drive the growth and transformation of today’s tech organizations.

Our guest is Suzanne Serwatuk, Chief Marketing Officer at Safe Software. A two time founder turned senior executive, Suzanne led the transformative rebrand of Safe Software and champions the power of strategic creativity in scaling a global tech organization.

Key Highlights

  1. Entrepreneurial Leadership: How Suzanne’s founder mindset shaped Safe Software’s rebrand and inspired bold campaigns like Data Types.
  2. Marketing as a Growth Engine: How Safe Software aligns brand, strategy, and partnerships to scale globally in a competitive tech landscape.
  3. Creative Strategy in the AI Era: Why strategic creativity still outperforms tools and why AI elevates, rather than replaces, creative marketing.
  4. Leadership and Recognition: What being a CMO of the Year finalist means for modern marketing and her vision for Safe Software’s long-term growth.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how storytelling, brand strategy, and SEO work together to make brands discoverable, trusted, and unforgettable in crowded markets.

Our guests are Bhavik Sarkhedi, Forbes and New York Times–featured writer and Co-founder of Blushush and Ohh My Brand, andSahil Gandhi, Co-founder and The Brand Professor expert in personal branding and positioning. Together, they share how companies and leaders can define narratives that build credibility and accelerate growth.

Key Highlights

  1. Brand Strategy for Corporates: How clarity in positioning and culture helps companies align teams and fuel long term trust and growth.
  2. CEO Personal Branding: Why a leader’s narrative is a strategic asset that builds trust, attracts the right people, and strengthens company identity.
  3. SEO for Credibility: How search visibility shapes authority and why a founder’s personal brand accelerates trust in competitive markets.
  4. Design Driven Growth: How Blushush blends SEO, UX, and brand strategy to create websites built for beauty, clarity, and conversion.
  5. Future of Brand Building: Bhavik’s advice for young entrepreneurs on combining creativity and technology to build distinctive, unforgettable brands.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In today’s episode, we explore how Voice AI is reshaping the future of entrepreneurship by removing complexity and making AI accessible through natural conversation.

Our guest is Vikram Shekhawat, Founder and CEO of ModalX, a serial entrepreneur with two exits and a track record of scaling Pariksha to three million dollars ARR. He is now building a voice-first AI operating system designed for everyday entrepreneurs who want simplicity and real results.

Key Highlights

  1. Voice First AI & SMB Adoption: Vikram shares why conversational AI replaces complexity for SMBs and how Agent VIC adapts in seconds so entrepreneurs can simply call and let AI handle the work
  2. The ₹100 Crore Lesson: He explains how an auto-rickshaw driver quitting his app reshaped his product philosophy and sparked ModalX’s ultra simple, voice led design approach.
  3. AI Powered Growth Engine: Vikram breaks down how ModalX helps real estate agents, consultants, and service providers build websites, create content, and qualify leads through AI calling agents.
  4. Scaling, Exiting & Strategy: He reflects on lessons from being a four time founder, including raising capital, building strong teams, and knowing when to scale fast or seek a strategic exit.
  5. Global Vision & Partnerships: Vikram outlines how VC backing and telecom partnerships expand ModalX globally and his long term vision to make it the AI OS for ninety eight million SMBs.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how growth marketing, data intelligence, and AI-powered automation are helping small businesses transform complex information into clear, actionable strategies.

Joining us is Daniel Marques, Founder and CEO of Weggo Solutions, a Brazilian entrepreneur with over a decade of experience in Information Technology and Business Intelligence. Daniel shares how his move to Canada reshaped his entrepreneurial journey and how he helps SMEs achieve consistent, measurable growth.

Key Highlights:

  1. Entrepreneurial Journey: Daniel’s move from Brazil to Canada and the resilience that led to launching Weggo Solutions.
  2. Data Intelligence for SMBs: How SMEs can use BI to make faster decisions without big teams or budgets.
  3. AI-Powered Automation: Real examples of how automation helps reduce costs and improve customer experience.
  4. Growth Marketing vs Traditional: Why an agile, test-and-learn approach drives sustainable results across global markets.
  5. Global Vision: How Weggo Solutions aims to help SMEs build long-term, purpose-driven growth worldwide.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today we explore AI governance, ethics, and accountability, and why responsible technology is essential as AI becomes deeply embedded in Canadian society and business.

Our guests are Max Brault and Ryan Carrier of ForHumanity Canada. Max is a national leader in accessibility and disability advocacy, while Ryan, a former finance executive, pioneered the concept of independent AI audits to ensure corporate AI systems are safe, transparent, and trustworthy.

Key Highlights

  1. Independent AI Audits: Ryan explains how an AI certification process works and why it builds public trust.
  2. Ethical AI Standards: Max discusses eliminating ableism and racism in AI and shares real world examples.
  3. Disability Community Risks: Max outlines key fears, past accessibility failures, and examples of positive and harmful AI outcomes.
  4. AI Education & Workforce Training: Ryan shares how practical training reduces anxiety and prepares Canada’s workforce.
  5. Future Vision for Governance: Both leaders describe ForHumanity’s long term mission to shape policy and embed ethical AI across organizations.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how integrated advisory brings clarity to wealth management by aligning every professional around one coordinated strategy.

Our guest is Sophie Blais, President and CCO of The WealthCo Group of Companies. A CFP and Kolbe Certified Consultant, Sophie shares how WealthCo’s integrated approach and technology driven collaboration help business owners eliminate fragmentation and plan with confidence.

Key Highlights

  1. Why Integrated Advisory Matters: How WealthCo redefines holistic planning for Canadian business owners and high net worth families.
  2. The Cost of Fragmented Advice: Why disconnected advisors drain time, energy, and decision making clarity.
  3. Advisor Desk Technology: How a shared platform transforms collaboration between advisors and clients nationwide.
  4. Navigating Business Complexity: How aligning investment, insurance, and planning removes friction and paralysis.
  5. Leadership and the WOW Experience: Sophie’s vision for elevating collaboration and delivering consistent client impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore what it really takes for founders and CEOs to scale successfully by turning strategic complexity into consistent, profitable execution.

Our guest is Larry Trenwith, Executive Coach and Growth Advisor at Trenstar Management Ltd. With 25 years of experience, multiple Series A financings, an IPO, and exits under his belt, Larry shares a practical, proven approach to scaling companies beyond the $75 million mark.

Key Highlights

  1. Growth vs. Scaling: Larry explains the real difference between the two and why many businesses fail when they treat them as the same.
  2. Total Alignment: How leadership misalignment derails scaling and why company-wide clarity on priorities is nonnegotiable.
  3. The 6-Step Framework: A detailed look at the steps that help SMBs move from chaotic execution to disciplined, scalable growth.
  4. Optimizing GTM: How to avoid common go-to-market mistakes and build a high-performance culture driven by strong leadership.
  5. Future Vision for Scaling: Why Canada needs stronger scaling systems and how Larry helps founders secure funding and achieve successful exits.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the real engine behind digital transformation: people, culture, and the power of strategic storytelling.

Joining us is Sabahat Naureen, Founder and Chief Transformation Advisor at Audacious Strategy, a boutique consultancy helping energy and construction companies accelerate change. With a background in engineering, a global Executive MBA, and experience leading transformation across corporate and startup environments, Sabahat bridges strategy with execution in a uniquely human way.

Key Highlights:

  1. Beyond Technology: Why culture, communication, and storytelling determine transformation success.
  2. The Transformation Diamond: How four strategic tenets help legacy industries align operations and tech.
  3. Executive Personal Branding: How authentic visibility builds trust and accelerates transformation.
  4. Challenges in Legacy Sectors: How bridging engineering, business, and people drives better outcomes.
  5. AI as an Equalizer: Practical insights on AI’s limits and how entrepreneurs can begin with a smart audit.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. Today we uncover how small businesses can scale smarter with the right digital strategy, strong SEO foundations, and content designed to convert rather than just attract attention.

Our guest is Smriti Middha, Founder of Care Digital. With experience across three continents, she helps businesses grow their online presence by integrating digital strategy, technical support, and custom workflows to build reliable and conversion driven digital ecosystems.

Key Highlights

  1. SEO vs Ads: Smriti explains how a visibility blind spot revealed why targeted SEO often outperforms ad spend.
  2. The Zero Dollar Toolkit: She shares the three non negotiable weekly actions every small business must prioritize.
  3. 3 Step Content Strategy: Smriti breaks down the simple framework for creating content that leads to paying customers.
  4. Technical Infrastructure: She outlines how strategy plus custom technical support builds high converting digital platforms.
  5. Global Perspective & Vision: Smriti reflects on global lessons, Care Digital’s future, and insights from running Urbanooks.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how Intelligent Mobility is redefining transportation by using data, AI, and connectivity to make streets safer, traffic flow smoother, and communities more resilient.

Our guest is Kurtis McBride, Founder and CEO of Miovision and an EY Entrepreneur of the Year Ontario Winner. Since 2005, he has led the development of technologies that turn intersections into intelligent, connected systems, helping cities in more than sixty countries modernize mobility.

Key Highlights

  1. The Miovision Origin Story: How frustration with manual traffic counting sparked a global movement toward automated, data driven mobility.
  2. Connected Infrastructure and V2X: How V2X communication turns infrastructure data into real time insights for safer, smarter roads.
  3. AI for Traffic Optimization: How adaptive signal control and Performance Analytics help cities improve traffic flow and plan infrastructure effectively.
  4. Continuous Safety Monitoring: How real time near miss analysis helps cities prevent collisions and design safer networks.
  5. Future of Intelligent Cities: Kurtis’s long term vision for AI powered mobility that supports sustainability, efficiency, and global expansion.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the mindset, strategy, and storytelling required for fintech founders to build traction and win in competitive markets.

Our guest is Amogh Oak, Founder of Clueless Monk Technologies, an immigrant entrepreneur who blends finance, storytelling, and practical go to market execution to help fintech and financial services companies convert complex opportunities into predictable growth.

Key Highlights

  1. The 90 Day Hustle: How Amogh’s immigrant journey and a leap of faith shaped his approach to grit, risk taking, and entrepreneurship.
  2. Fintech GTM Essentials: How simplifying go to market helps fintech teams convert complex, high value B2B pipelines.
  3. Storytelling That Sells: Why honest, clear storytelling builds trust and accelerates sales better than complicated jargon.
  4. Power of Real Community: How peer support and uncomfortable questions drive clarity, accountability, and faster founder growth.
  5. Clueless Monk Philosophy: Amogh’s long term vision for helping fintech companies build predictable, converting pipelines at scale.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how AI is reshaping public relations and communications, helping organizations build trust, measure real impact, and operate with greater efficiency.

Our guest is Ally MacLellan, Head of AI Innovation and Technology at Proof Strategies. Ally designs custom GPTs, trains teams to use AI responsibly, and helps organizations adopt practical governance that strengthens communication, accuracy, and brand voice.

Key Highlights

  1. The New PR Landscape: The major shift small businesses must understand to build trust and cut through information overload.
  2. Low Risk AI Adoption: Practical starting points for SMEs to use AI safely without compromising brand voice or confidentiality.
  3. Avoiding AI Pitfalls: The most common mistakes in early AI use and how custom GPTs keep content accurate, consistent, and on brand.
  4. Safe and Effective AI Use: The essential guardrails and habits SMEs need to protect their business while maximizing AI value.
  5. AI, Trust, and the Future: How AI will shape decision making in communications and Ally’s vision for trust driven, data informed PR.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how SMBs can cut through data chaos and use Business Intelligence to make clearer, faster, and more confident decisions.

Our guest is Damien Van Steenberge, Founder of Codex Consulting, who brings over twenty years of BI experience supporting major organizations like Desjardins and CN. He now helps SMBs modernize their data practices and teaches Business Intelligence at the University of Sherbrooke.

Key Highlights

  1. Data Accessibility for SMBs: Why data is more available than ever and why it remains the most undervalued asset for small businesses.
  2. Unstructured Data Insights: How documents, emails, and communication logs hide powerful insights that improve decision making.
  3. BI in the AI Era: How Business Intelligence complements AI and the biggest pitfall SMBs face when building a data strategy.
  4. Future of Data Consumption: How trends like multimodal knowledge graphs and RAG agents will reshape how businesses access information.
  5. ForgeX InsightHub Launch: How the new platform helps SMBs chat with their data and stay focused on running the business.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian entrepreneurs can navigate the digital frontier with clarity by embracing e commerce strategy, AI adoption, and data driven decision making.

Our guest is David Nagy, Founder and President of eCommerce Canada and Fractional CIO for the Canadian Manufacturers and Exporters Association. With experience helping more than four hundred businesses generate billions in online sales, David brings deep insight into innovation, uncertainty, and cross border growth.

Key Highlights

  1. AI and the Digital Industrial Revolution: How emerging technologies reshape e commerce and manufacturing and the risks of adopting them without governance.
  2. Innovation in Uncertain Times: The state of Canadian retail and how leaders can build a culture that encourages experimentation and calculated risk.
  3. Navigating the Whiteout: How SMEs can focus their products and resources using data to distinguish long term climate issues from short term disruptions.
  4. Aperture’s Unified Intelligence: How the platform consolidates fragmented data into real time dashboards and predictive analytics for better decisions.
  5. Cross Border Strategy and CIO Leadership: The strategic value of David’s role at CME and the opportunities created by expanding operations into Texas.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how commercial equipment financing and workforce development work together to help businesses fuel growth, boost productivity, and stay competitive.

Our guest is Siraaj Grewal, Team Lead of Construction Finance at Mitsubishi HC Capital Canada. He supports construction companies in optimizing cash flow, investing strategically, and building stronger teams through flexible financing solutions.

Key Highlights

  1. Equipment vs Training Myth: Why businesses shouldn’t choose between new equipment and upskilling and how both investments unlock stronger ROI.
  2. Underused Assets Problem: How automation falls short without skilled workers and how to evaluate ROI when equipment and training overlap.
  3. Smart Financing Options: The flexible financing tools that help SMBs invest without draining cash and why financing often beats upfront payment.
  4. Growth in Uncertainty: How choosing to invest while competitors pause can create major competitive advantage.
  5. Cross Border Support: How Mitsubishi HC Capital Canada’s consultative, North American approach helps construction firms scale sustainably.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI and empathy can transform the hiring experience by solving one of today’s biggest recruitment challenges: candidate ghosting.

Our guest is Devon Archer, Co Founder and CEO of JobGhost. A serial entrepreneur and advocate for neurodiversity, Devon brings a deeply human perspective to recruitment, building tools that restore transparency, trust, and communication in the hiring process.

Key Highlights

  1. The Cost of Ghosting: How lived experience shaped Devon’s understanding of silence and what ghosting costs businesses in brand reputation and revenue.
  2. No Ghosting Employer Badge: How this new standard measures follow through and gives candidates visibility into employer communication.
  3. AI With Empathy: How JobGhost’s inbox native copilot automates updates across Gmail and Outlook while keeping the interaction human.
  4. Better Communication Now: Practical steps any company can take this week to improve follow through and build empathetic hiring habits.
  5. MVP Launch and Vision: What JobGhost’s MVP signals for the future and how the company aims to create a more transparent hiring standard worldwide.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore gender equity in Canada’s food and hospitality sector and how national brands can use their influence to champion women entrepreneurs.

Our guest is Melanie Fatouros Richardson, Vice President of Communications and Government Relations at Skip. Since 2019, she has helped transform the organization from a Prairie startup into a national platform while advocating for mentorship, representation, and inclusive growth.

Key Highlights

WXN Food Industry Award: What the award represents for women in the sector and the shared strengths seen among this year’s honourees.

Championing Women Leaders: How Skip is supporting women led businesses through programs, partnerships, and inclusion driven initiatives.

Current Industry Landscape: The biggest challenges and opportunities for women scaling food and hospitality businesses today.

Collaborative Leadership: How leading an all women team shapes Skip’s culture and informs Melanie’s commitment to empowering women.

Skip’s Future Vision: How Skip’s ESG commitments and WXN partnership support a more inclusive and resilient Canadian economy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore how strong advocacy, workforce development, and industry wide collaboration are shaping the future of Canada’s building materials sector.

Our guest is Liz Kovach, President of Supply Build Canada, a national association representing over fourteen hundred businesses. Through the pillars of attract, connect, educate, and advocate, Liz is leading efforts to strengthen the industry, address talent shortages, and protect Canadian businesses from trade pressures.

Key Highlights

Navigating U.S. Tariffs: How ongoing advocacy in Washington helps Canadian suppliers manage disruptions and protect competitiveness.

Solving the Talent Crisis: How the Attract and Educate pillars support members with career fairs, training, job boards, and accredited courses.

Power of Membership: The real outcomes members gain, from government backed training to tax incentives that improve profitability.

2026 Showcase Impact: Why the upcoming national showcase is a catalyst for planning, product innovation, and strategic partnerships.

Future Vision for the Industry: How programs like BuildHER, webinars, insights nights, and the podcast strengthen community and drive innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK Uddin. In this episode, we explore the evolving world of venture capital and how investing in overlooked founders can unlock powerful innovation and economic opportunity.

Our guest is Mana Hosseini, Co founder and Managing Partner at Apex Innovative Investments Ventures, a thirty five million dollar VC fund backing early stage AI, FinTech, and Cleantech startups. Mana shares her unconventional path into VC, her global vision, and practical insights for founders aiming to become VC ready.

Key Highlights

A Nontraditional Path: How Mana shifted from law to VC and why Apex backs founders who fall outside the classic mold.

Apex’s Investment Strategy: What unifies the AI, FinTech, and Cleantech startups they support and how Apex balances traditional and long term bets.

Fund 2 and Global Growth: How the new thirty million dollar fund is structured and why expansion to Australia is a timely strategic move.

Becoming VC Ready: Common misconceptions about fundraising and the traits that signal a team is prepared for venture capital.

Thesis and Future Vision: What Upguys Health reveals about Apex’s investment philosophy and Mana’s long term mission for the firm.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how purpose, sustainability, and strategy come together to help companies deliver good business done better.

Our guest is Blair French, Chief Growth Officer at LMNO, a B Corp-certified creative and marketing consultancy. With over fifteen years in branding and strategy, Blair shares how purpose-aligned decision-making strengthens impact, performance, and long-term value.

Key Highlights

  1. Good Growth Priorities: Blair explains how SMBs should invest for resilience and why brand, people, and sustainability fuel long term value.
  2. A Personal Catalyst: How climate impact close to home shaped Blair’s mission to support people and the planet through business.
  3. Sustainability for Advantage: Why purpose and profit coexist and how sustainability boosts competitiveness and operations.
  4. The LMNO Framework: How strategy, creativity, and impact consulting help clients meet rising expectations and measure results.
  5. The B Corp Standard: What achieving B Corp and Net Zero status means for LMNO’s leadership and long-term vision.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how strategic planning, clarity of vision, and organizational alignment help leaders turn ambitious goals into real progress.

Our guest is Chris Ward, MBA, CMC, President of Strategic Directions. With experience across retail, manufacturing, consulting, and over 250 corporate retreats facilitated, Chris shares practical insights on building accountability, improving execution, and developing strategic thinkers at every level.

Key Highlights

  1. Why Strategic Planning Matters: Chris explains how strategy brings clarity, focus, and long term direction for small and mid sized businesses.
  2. Why Plans Fail: Insights on the common barriers and how alignment across teams keeps strategy alive beyond the retreat.
  3. Accountability in Action: How leaders can make planning engaging and build a culture where commitments turn into measurable outcomes.
  4. Strategic Thinkers Everywhere: Why developing strategic thinking across the organization strengthens adaptability and long term performance.
  5. Mastering Strategy: Chris shares the purpose behind his Mastering Strategy program and key advice for thinking and acting strategically.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can fuel innovation and extend their runway through smart R&D tax strategies and non-dilutive funding.

We’re joined by Keith Bailey, CFO at Boast.AI, a leader in helping organizations navigate SR&ED, CDAE, and U.S. R&D programs through AI-driven automation and in-house technical expertise. Keith shares how businesses can reduce complexity, minimize audit risk, and unlock innovation capital more efficiently.

Key Highlights:

  1. Non-Dilutive Capital: How SR&ED extends innovation runway and strengthens investor readiness.
  2. Real-Time Documentation: How structuring teams and capturing technical work early supports audit-proof claims.
  3. SR&ED Enhancements: What’s changing and why DIY filing increases risk and missed eligibility.
  4. Economic Advantage: How SR&ED and CDAE incentives help companies stay innovative during uncertainty.
  5. Why Boast AI: What sets Boast apart and why enterprises choose them as a long-term strategic partner.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how experiential retail ecosystems are reshaping community engagement and creating new growth opportunities for Canadian small businesses.

Our guest is Matt Rubinoff, Founder of STACKT and STACKTx, the award-winning Toronto marketplace built from shipping containers and the community driven platform helping small businesses access space, education, and opportunity at no cost.

Key Highlights

  1. STACKT’s Origin Story: How Matt blended community and commerce to create an interactive public space that attracts major brands.
  2. STACKTx and Small Business Growth: The free perks, education, and pop-up storefronts are helping entrepreneurs scale with community support.
  3. Social Conference Impact: Why experiential, in-person engagement drives stronger relationships and growth than virtual alternatives.
  4. Future Expansion Vision: How STACKT and STACKTx plan to grow across Canada with more mentorship, retail access, and community programming.
  5. Leadership and Innovation: The key lessons behind building STACKT and how grants and mentorship strengthen Canada’s small business ecosystem.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of Tech Forward, where we explore the technologies and global forces shaping innovation, efficiency, and growth for Canadian businesses.

Today, we’re diving into the fast-evolving world of geopolitics and satellite communications with Abishur Prakash, founder of The Geopolitical Business, Inc. Known as “Mr. Geopolitics,” Abishur advises global executives and policymakers and is the author of five influential books, including The World Is Vertical.

Key Highlights:

  1. Business Disruption: Abishur explains how geopolitics is reshaping global markets and what Canadian SMEs must analyze to stay resilient.
  2. US-China Dynamics: He shares how power shifts, America First policies, and supply chain changes impact Canadian competitiveness.
  3. Strategic Resilience: Abishur outlines three practical strategies for SMEs to diversify markets, secure tech, and strengthen long-term stability.
  4. AI in Geoeconomics: He breaks down how AI is influencing global power and the risks and opportunities for Canadian tech companies.
  5. Future Foresight: Abishur discusses why geopolitical forecasting is essential and how The Geopolitical Business supports SME planning.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital marketing and physical design intersect to create powerful brand experiences through interactive display technology.

Joining us is Shixiu Gao, Digital Marketing and E-Commerce Specialist at Armodilo Display Solutions, a Canadian leader known for its high-quality tablet terminals and custom interactive display stands. Shixiu shares how Armodilo connects digital strategy with physical touchpoints to elevate customer engagement and business growth.

Key Highlights:

  1. Innovative Display Solutions: How Armodilo’s Canadian-made tablet enclosures and kiosks enhance brand presence and user experience.
  2. Customer Experience Impact: Why interactive displays improve check-ins, product discovery, and engagement across industries.
  3. Data-Driven Marketing for SMBs: How small businesses can use kiosks, QR codes, and low-cost analytics tools to boost sales.
  4. Product Innovation with REVI: How the new wall-mounted tablet housing elevates smart automation and modern environments.
  5. Creativity Meets Technology: How combining design, hardware, and analytics drives Armodilo’s growth strategy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital payments and flexible financing solutions help Canadians navigate financial stress while supporting merchants in a competitive online marketplace.

Joining us is Andrea Lown, Senior Lead Product Manager for PayPal Canada, who oversees the expansion of PayPal’s trusted products, including PayPal Pay in 4. With nearly 10 million active account holders in Canada, PayPal continues to prioritize secure, flexible, and globally trusted payment solutions for both consumers and businesses.

Key Highlights:

  1. Holiday Spending Insights: What PayPal’s Festive Spending Survey reveals about financial stress and consumer priorities.
  2. The Importance of Pay in 4: How interest-free, no-fee installments support responsible budgeting during the holidays.
  3. How Pay in 4 Works: The role of purchase protection and 24/7 fraud monitoring in building consumer confidence.
  4. Value for Merchants: How flexible payment options help small businesses boost sales and attract new customers.
  5. Future of Digital Payments: PayPal’s long-term vision for secure, trusted financial solutions that support Canadian businesses.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how tech startups and scale-ups are redefining employee benefits to stay competitive, control costs, and support a modern, wellness-driven workforce.

Joining us is Chris Gory, Founder and President of Orchard Benefits, a consultancy dedicated to helping Canada’s most innovative tech companies design data-driven, sustainable benefits plans. With experience advising over 110 tech startups, Chris brings deep expertise in benchmarking, insurance strategy, and emerging HR technologies.

Key Highlights:

  1. Modern Benefits for Tech Talent: How startups are shifting toward flexible, wellness-focused plans.
  2. Benchmarking for Smarter Decisions: How data comparisons prevent costly over-investment in benefit plans.
  3. The Orchard Advantage: How tech-centric advisory and chatbots elevate employee and HR experiences.
  4. Emerging Trends in Benefits: The rise of mental health tools, virtual care, and lifestyle spending accounts.
  5. Leadership & Future Vision: Chris’s lessons from the tech ecosystem and his vision for data-driven benefits.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the world of mergers and acquisitions and why understanding the journey to an exit is essential for every entrepreneur.

Our guest is Ugo Dionne, President of M&A CLUB INC. A seasoned entrepreneur who has built and sold multiple companies, Ugo now leads Canada’s largest network of M&A professionals and champions strong advisory support, strategic preparation, and community engagement.

Key Highlights

  1. Startup vs Acquisition: How entrepreneurs can choose between building from scratch or pursuing ownership through acquisition.
  2. Preparing for the Exit: Why owners must start planning three to five years ahead to maximize value and protect their legacy.
  3. The M&A Club Academy: How the Academy equips entrepreneurs and professionals with a complete 360 degree understanding of deals.
  4. Surrounding Yourself with Expertise: Why the right advisors and mentors are non negotiable for navigating complex transactions.
  5. The Power of Networking: How strategic relationships and community involvement create real opportunities and long term value.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore strategic insights and innovative approaches empowering D2C brands to scale profitably. Today, we’re diving into the high-impact world of performance marketing and systems-driven growth.

Our guest is Thomas Robinson, VP of Growth at Breath Deathand Managing Partner at Direct To Growth Co., a growth leader known for blending analytics, storytelling, and platform expertise across Amazon and Shopify.

Key Highlights:

  1. Amazon Profitability: Thomas shares key principles for structuring Amazon Ad accounts to eliminate wasted spend and maximize efficiency.
  2. Incrementality Mindset: He explains how incrementality reshapes strategy and cuts through inflated attribution models.
  3. Capital-Based Media Buying: Thomas breaks down how to treat ad spend like investment capital across PPC, Paid Social, and CTV.
  4. Category Disruption: He reveals how Breath Death used influencer content and culture to disrupt a twenty billion dollar category.
  5. Systems Thinking for Growth: Thomas discusses the future of Direct To Growth Co. and why systems thinking is every founder’s superpower.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK, and welcome to AI for SMBs—a series dedicated to exploring how artificial intelligence is reshaping productivity, operations, and growth for small businesses across Canada.

In this episode, we’re joined by Fatima Abdillahi, Founder of Agentflow, an AI automation platform built in Toronto to help property managers and SMBs streamline operations, eliminate manual workflows, and scale with efficiency. Fatima brings over a decade of experience in software engineering and AI program leadership, including her work at The Canadian Press.

Key Highlights:

  1. Founder Insight: Fatima shares how a property manager’s overwhelming manual workflows sparked the creation of Agentflow.
  2. AI for Operations: She explains how automation reduces costs, saves time, and frees teams to focus on client relationships.
  3. Inclusive Innovation: Fatima discusses representation, mentorship, and building human-centric AI accessible to diverse founders.
  4. Agentflow Advantage: She breaks down what makes their automation tech unique and lessons learned scaling an AI startup.
  5. Future Vision: Fatima reveals her long-term plans for a franchise-style model and AI-powered analytics to transform SMB workflows.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore strategic insights and innovative solutions empowering businesses to grow with clarity and confidence. Today, we’re stepping into the world of product marketing and cybersecurity, focusing on how human-centric storytelling helps businesses build trust in a threat-filled digital landscape.

Our guest is Shruti Verma, Product Marketing Manager and GTM Lead at NULLZEC, the cybersecurity startup behind IsolateX, an AI-powered zero-trust browser designed to protect businesses from human-error cyberattacks. Shruti is also the host of Behind the Brief and a passionate storyteller committed to making complex tech simple and actionable.

Key Highlights:

  1. Simplifying Cybersecurity: Shruti explains how shifting messaging from threats to trust reshaped Nullzec’s product positioning.
  2. PMM in Startup Growth: She breaks down how product marketing drives a startup’s GTM strategy even before a full marketing team exists.
  3. AI CISO in Your Browser: She discusses how IsolateX prevents human-error attacks while keeping workflows simple and seamless.
  4. Trust and Adoption: Shruti shares insights from leading the beta launch and engaging early adopters through story-driven communication.
  5. Future of PMM + AI: She outlines how AI is evolving the Product Marketing role and Nullzec’s long-term vision for business security.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we unpack how AI is reshaping the hiring landscape and why businesses must rethink how they identify qualified talent in an AI-driven job market.

We are joined by Nitish Kasturia, Founder and CEO of EvoHire, a second-time founder and former Head of Engineering at a venture-backed GenAI startup. EvoHire is redefining recruitment with AI agents that run first-round technical assessments while detecting cheating and enhancing fairness in hiring.

Key Highlights:

  1. AI Arms Race in Hiring: Nitish shares how AI-generated resumes overwhelm teams and why filtering qualified talent has become more complex.
  2. Ethical AI in HR: He explains how companies can use AI to reduce false negatives and support fair, human-centered hiring decisions.
  3. Future-Ready Assessments: Nitish discusses how assessments now validate real skills and promote AI as a co-pilot for candidates.
  4. The EvoHire Advantage: He highlights how multilingual interviews improve global reach and strengthen both candidate and employer experiences.
  5. Leadership & Future Vision: Nitish outlines the leadership mindset needed to run a GenAI startup and his vision for AI’s role in transforming hiring.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how bold ideas, experiential marketing, and strategic partnerships help businesses stand out and create memorable audience experiences.

Our guest is Victoria Mahoney, Head of Marketing and Partnerships at Harmony Marketing. Recently named one of North America’s Top 40 Under 40 Event Professionals, Victoria brings deep expertise in sponsorship, PR, government relations, and experiential campaigns that make a real impact.

Key Highlights

  1. Experiential Marketing’s Real Value: How SMBs can use experiential campaigns and sponsorships to unlock ROI beyond traditional advertising.
  2. The Rubber Duck Effect: What the giant rubber duck teaches us about bold ideas, risk management, and cutting through skepticism.
  3. The New PR Mindset: How PR has evolved and how businesses can communicate authentically in a fragmented media world.
  4. Boutique Advantage: How Harmony Marketing delivers smarter, high touch solutions and helps clients secure funding through grants and government relations.
  5. Awards and Future Vision: What Top 40 Under 40 means for Victoria’s journey and what audiences can expect from Sugar Shack TO’s return.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how psychological safety and human-first leadership are shaping the next generation of high-performing teams.

We’re joined by Nogol Madani, Founder and President of Glee Factor, an engineer-turned-workplace expert trusted by organizations like Google, SAP, and Rio Tinto. Her work centers on psychological safety as the foundation for collaboration, innovation, and well-being in today’s rapidly evolving workplace.

Key Highlights:

  1. Nogol’s Journey: She shares how her engineering roots and lived experiences inspired her mission to build inclusive, psychologically safe cultures.
  2. Psychological Safety Defined: Nogol explains how it fuels trust, innovation, and high performance across teams.
  3. The Human Edge: She discusses why empathy and communication will define the future of work in the age of AI.
  4. Human-First Leadership: Nogol outlines how Glee Factor helps organizations adopt people-centered leadership systems.
  5. Lead Forward Vision: She reveals how the program equips leaders to drive resilience, impact, and long-term transformation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how small and medium-sized businesses can move beyond AI hype and build practical, measurable strategies that drive real value.

Joining us is Edward Johnson, AI Strategy Consultant at PRAKTIKAI and Founder of Ikinique Ltd., known for bridging business strategy with deep technical insight across fintech, healthcare, and capital markets. Edward helps organizations design responsible data and AI roadmaps while building strong, human centered tech cultures.

Key Highlights:

  1. Demystifying AI for SMEs: How simple, low cost automations can deliver immediate operational wins.
  2. Blockchain Beyond Crypto: Where blockchain will drive value in retail, healthcare, and logistics.
  3. Tech Culture & Leadership: Lessons on building innovative, resilient teams in fast changing environments.
  4. TariffEdge & Compliance Tools: How new solutions simplify tariffs and support Bill 149 and 190 readiness.
  5. Future of Human Centered Tech: Edward’s global perspective on building ethical, scalable tech ecosystems.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this AI for SMBs series, we explore how Artificial Intelligence is reshaping productivity, decision-making, and growth for Canadian small businesses.

Today’s episode features Chris McLellan, Founder of Friends Electric and creator of the nonprofit Ask AI. With over 15 years of experience launching breakthrough technologies globally, Chris specializes in building practical, human-AI powered marketing systems for SMEs.

Key Highlights:

  1. Taxi Wars & Market Disruption: Chris shares lessons from London’s taxi app battles and how they inform today’s AI-driven regulatory and market shifts.
  2. AI Adoption for SMBs: He explains how small businesses can begin using AI for marketing, growth, and productivity through human-AI collaboration.
  3. Data Governance & Standards: Chris breaks down the importance of the ISO-approved Data Collaboration Framework for secure, ethical data innovation in Canada.
  4. AI-Enabled Content Engine: He discusses his model for scaling content and marketing programs with AI while staying rooted in strategy and adaptability.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the evolving landscape of modern marketing and how creativity, strategy, and technology work together to drive measurable growth for Canadian businesses.

We are joined by Jordan Mair, Director of Homebuilder Marketing and Value & Innovation at ZGM Modern Marketing Partners, Western Canada’s largest independent marketing agency. With over 15 years of experience, Jordan helps brands build trust, stand out creatively, and navigate changing markets across Canada and Texas.

Key Highlights:

1. Brand as a Business Tool: Jordan shares how purpose-driven branding solves core business challenges and builds trust through strategy and data.

2. Creative Differentiation: He explains why standing out is essential for SMBs and how ZGM’s integrated model helps brands stay memorable.

3. AI’s Role in Modern Marketing: Jordan discusses how AI is reshaping full-funnel strategy and how ZGM balances humanity with technology.

4. Expansion Insights: He describes how entering Texas informs market strategy and how research like ZGM’s builder study supports businesses.

5. Future Vision for ZGM: Jordan highlights ZGM’s long-term focus on innovation, impact, and supporting industries from homebuilding to social change.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can build stronger, more resilient, and inclusive workplaces by moving DEI from intention to measurable action.

Today’s focus is ISO 30415, the international standard transforming DEI into a structured, accountable, business-wide practice. Joining us are Linda Espinosa Valencia and Ana María Desmaison Cornejo, co-founders of Ventura Collective and ISO-30415:DISM Certified Consultants who represent Canada at the International Organization for Standardization.

Key Highlights:

  1. Canada’s DEIA Landscape: Linda shares how DEIA is shifting from aspiration to a core business priority, despite global backlash.
  2. ISO 30415 Framework: Ana María explains how the standard embeds inclusion into everyday operations beyond HR to support sustainable growth.
  3. Navigating Backlash: Linda discusses how ISO 30415 shields committed organizations and strengthens resilience, compliance, and competitiveness.
  4. Employer Obligations: Ana María highlights the core responsibilities leaders have in creating safe, equitable workplaces rooted in workforce resilience.
  5. Certification & Future Vision: Linda outlines why Ventura launched DISM Certification programs and shares their long-term vision for inclusive success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how businesses can blend AI, creativity, and human-centered design to build meaningful digital experiences that drive real results.

We’re joined by JP Holecka, Founder and CEO of POWER SHIFTER, a Vancouver-based digital product and transformation agency. With roots in film direction and deep expertise in generative AI, JP shares how storytelling, empathy, and neurodivergent leadership shape innovative digital solutions for modern organizations.

Key Highlights:

  1. AI for SMEs: How small businesses can adopt generative AI for real ROI and avoid common transformation pitfalls.
  2. Storytelling in Product Design: How lessons from film strengthen digital products and enhance customer engagement.
  3. Neurodivergent Leadership: How ADHD and dyslexia fuel creativity, innovation, and team empowerment.
  4. POWER SHIFTER AI Studios: How the next generation of designers can use generative AI as a creative catalyst.
  5. Future Vision: How JP aims to shape digital transformation through inclusive, human-centered innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our AI for SMBs series, where we explore how artificial intelligence is reshaping the future of work, productivity, and real ROI for businesses across Canada.

Today’s guest is Rajnish Narayanan (Raj), Head of Digital Marketing and AI at Brand Energy Digital, a leading digital marketing and AI consulting firm. Raj is a Top Digital Marketing Voice with over two decades of global experience supporting both Fortune 500 brands and high-growth startups.

Key Highlights:

  1. Strategic Foundations: Raj explains why SMBs need a clear digital marketing strategy and the mindset shift that helps cut through noise.
  2. CRO for ROI: He breaks down Conversion Rate Optimization and how SMBs can maximize returns from their existing traffic.
  3. AI-Era SEO: Raj shares how AI is transforming search and why smarter keyword intent research drives better-quality leads.
  4. LinkedIn & AI Tools: He outlines practical LinkedIn tactics for B2B growth and the AI tools that streamline content creation.
  5. Global Momentum: Raj discusses his Huddle Global invitation and Canada’s rising influence in digital strategy and AI innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian innovators are shaping the future of cybersecurity through quantum technology, protecting data and communications against next-generation threats.

Joining us is James Nguyen, Co-founder and CEO of Quantropi Inc., an award-winning entrepreneur and 2023 CanadianSME Entrepreneur of the Year. James shares his journey from banking to deep tech, explaining how Quantropi’s quantum-secure platform, QiSpace™, is redefining global data protection and defending digital truth and trust.

Key Highlights:

Defending Truth and Trust: How James’s financial background inspired Quantropi’s mission in cybersecurity.

Quantum + AI Convergence: Understanding the “Harvest Now, Decrypt Later” threat and how to counter it.

Canada’s Innovation Role: How collaboration strengthens digital sovereignty and dual-use innovation.

Deployable Quantum Security: The QiSpace™ and HIMERA partnership transforming defense technology.

Future Vision: The path for Canadian deep-tech firms in leading the quantum-secure cybersecurity revolution.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategic insights and global perspectives shaping Canadian business success. Today, we’re diving into the world of fintech and payments, examining how a Canadian innovator is securing nearly 100 billion annual transactions across the globe.

Our guest, Bijan Sanii, CEO and Founder of INETCO, brings over 30 years of global tech leadership and now leads one of the most trusted AI-driven payment security platforms in the world.

Key Highlights:

  1. Global Expansion Strategies: Bijan shares how SMEs can break into emerging markets and navigate challenges like tariffs and market fragmentation.
  2. Building Strong Partnerships: He explains how transparent, mutually beneficial international partnerships drive export success.
  3. AI Security & Digital Trust: Bijan breaks down how BullzAI detects suspicious payments in milliseconds and builds digital trust in underserved regions.
  4. Export-Ready Product Traits: He reveals the essential attributes of scalable, compliant, and adaptable products primed for global markets.
  5. INETCO’s Future Vision: Bijan discusses INETCO’s global recognition and their long-term mission to advance AI-driven payment reliability worldwide.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how businesses can turn Applied AI and Machine Learning from abstract concepts into practical, scalable, revenue-driving tools.

We’re joined by Émile Languepin and Gregory Belhumeur, co-founders of Beaucoup Data, an AI/ML Innovation Lab helping organizations turn bold ideas into measurable outcomes. They share how companies can adopt AI with clarity, focus on value over complexity, and prepare for the next wave of impactful innovation.

Key Highlights:

  1. AI in 90 Days: How mid-size companies can start practical AI programs and avoid common stalls.
  2. Enterprise vs Society AI: Why incentives shape outcomes and how to balance ethics with profitability.
  3. The Smallest Useful Model: How a simple sizing solution beat a complex recommender and proved “value first.”
  4. Emerging Tech That Works: What multimodal AI and intelligent agents can solve right now.
  5. Leadership for 2025: The skills leaders need to drive AI adoption and Beaucoup Data’s long-term innovation vision.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how digital innovation is reshaping the home services sector and creating new standards of trust, transparency, and customer experience for Canadian homeowners.

Joining us is Jeff Schwartz, CEO of Go Lime, whose leadership experience at Enercare and Bell Canada has shaped the company’s mission to modernize home comfort with clear pricing and a fully digital, no-pressure experience. Jeff shares how Go Lime is redefining customer expectations and driving industry transformation.

Key Highlights:

  1. The CARE Model: How compassion, teamwork, and accountability guide culture and trust at Go Lime.
  2. Digital First Home Services: Why eliminating in-home sales visits creates a friction free customer experience.
  3. Heat Pumps & Sustainability: How the Quilt Heat Pump is bringing efficient, full-season comfort to Canadians.
  4. Strategic Retail Partnerships: How alliances with major retailers validate Go Lime’s model and fuel expansion.
  5. Leadership & Future Vision: Jeff’s approach to trust, transformation, and reshaping home comfort in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into the world of ethical hacking, cybersecurity testing, and early threat detection to help businesses uncover risks they often don’t realize exist.

We are joined by Terry Cutler, CEO of Cyology Labs, an internationally recognized ethical hacker certified under the Controlled Goods Program and author of the bestselling Insider Secrets to Internet Safety. Terry brings decades of real-world insight into how small businesses can safeguard themselves from rising digital threats.

Key Highlights:

  1. SMB Blind Spots: The common vulnerabilities Terry discovers even when MSPs claim systems are secure, and practical steps SMEs can take immediately.
  2. Attack Simulations: What missed vulnerabilities reveal about SOC gaps and how continuous monitoring helps businesses stay ahead of attackers.
  3. Security Ladder Priorities: The first three steps every SMB should invest in when working with a limited cybersecurity budget.
  4. The Human Firewall: How Terry’s training platforms empower Canadians to avoid scams and strengthen workplace security.
  5. Controlled Goods Standards: What this certification means for Cyology Labs and the future of MDR and automated penetration testing.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how AI PCs, modern technology, and purpose driven leadership are reshaping productivity, security, and fulfillment in Canadian workplaces.

Our guest is Michelle Biase, President and Managing Director of HP Canada. With over three decades in Canada’s IT channel and a strong commitment to inclusive leadership, Michelle shares how HP is helping SMBs embrace AI, accelerate transformation, and build a more resilient future of work.

Key Highlights

  1. Canada’s Work Reset: Why fulfillment is declining and how leaders can rebuild purpose and connection within their teams.
  2. AI as a Fulfillment Driver: How modern tools help SMBs reduce busywork and unlock new confidence in day to day productivity.
  3. Next Gen AI PCs: How HP’s AI powered devices turn efficiency into measurable results for Canadian businesses.
  4. Empowering SMBs: How HP’s OneHP approach supports entrepreneurs with secure, integrated AI and technology solutions.
  5. Inclusive and Sustainable Vision: Michelle’s leadership philosophy and HP Canada’s commitment to meaningful, long term impact.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how data unification and AI powered architectures are reshaping the way businesses access insights, make decisions, and scale securely.

Our guest is Nathan Vega, Senior Director of Product Marketing at Starburst. With experience at Protegrity, Covail, and IBM Watson, Nathan shares how federated data access, Lakeside AI, and trust focused strategies help SMEs unlock AI without costly migrations or large technical teams.

Key Highlights

  1. AI Fears vs Reality: Nathan explains why AI anxiety persists and how the technology strengthens human centered work.
  2. Unifying Fragmented Data: Practical ways SMEs can blend data across tools to make smarter, faster decisions.
  3. Lakeside AI for SMEs: How Starburst enables accessible, budget friendly AI adoption for small and mid sized businesses.
  4. Data Anywhere Strategy: A clearer path to scaling without complexity or expensive full scale migrations.
  5. The Agentic Workforce: How humans and AI agents will collaborate to drive better decisions and reduce routine work.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how flexible debt capital is helping technology entrepreneurs scale faster while retaining ownership and control in a competitive financial landscape.

Joining us is Michael Wallace, CEO of TIMIA Capital, a Canadian firm offering alternative financing solutions for B2B tech companies. With experience spanning management consulting, investment banking, and entrepreneurship, Michael shares how TIMIA is reshaping startup financing by aligning growth capital with founder independence.

Key Highlights:

  1. The Evolution of Debt Financing: How debt capital has become a vital alternative to venture funding for tech founders.
  2. Navigating Today’s Funding Market: How TIMIA helps B2B tech companies retain equity and scale confidently.
  3. Debt vs. Equity: The advantages of flexible debt financing for long-term business growth and control.
  4. Leadership and Legacy: Michael’s approach to leading TIMIA while balancing team, investor, and founder needs.
  5. Future Vision: TIMIA’s growth roadmap and what to expect from Michael at SaaS North.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small businesses perceive their banking partners and how customer experience and data-driven insights shape long-term trust and growth.

Joining us is Paul McAdam, Senior Director of Banking at J.D. Power, who leads research on digital and in-person experiences across North America. With three decades in financial services, Paul brings a deep understanding of what Canadian SMBs need from the institutions they rely on.

Key Highlights:

  1. Small Business Banking Sentiment: What SMBs value most and where service gaps still exist.
  2. E Commerce Satisfaction Trends: Why online businesses score higher and what traditional SMEs can learn.
  3. Top SMB Challenges: The financial and strategic concerns keeping owners up at night.
  4. Customer Experience Foundations: How service principles and analytics reshape modern banking.
  5. Future Vision: How J.D. Power helps banks understand evolving needs and drive meaningful growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI Voice and Chat technology is reshaping the way businesses communicate, scale, and convert opportunities with greater speed and efficiency.

Joining us is Anita Alimanesh, Co-Founder and CMO of ZapTron AI, a leader in intelligent automation solutions. With a background in psychology and experience from Google’s Ads and SMB Growth team, Anita shares how ZapTron designs AI Voice Agents that deliver measurable results for businesses aiming for rapid, sustainable growth.

Key Highlights:

  1. AI Voice Agents & Business Growth: How AI transforms operations by reducing missed opportunities and accelerating response times.
  2. Performance Guarantees: The KPIs that matter most when proving ROI and ensuring consistent automation outcomes.
  3. Deep Customization: Why tailored automation systems outperform one-size-fits-all solutions for complex scaling.
  4. ZapTron’s Origin Story: How psychology, communication, and strategic marketing shaped ZapTron’s unique approach.
  5. Future of AI Communication: Anita’s vision for AI-driven systems that empower organizations to scale smarter and faster.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how brands can merge influencer content, performance marketing, and financial discipline to drive measurable, profitable growth in the digital marketplace.

We’re joined by Alishan Dhanani, Director of Performance Marketing at inBeat Agency, where he scaled his department to over four million dollars in ARR and manages multimillion-dollar budgets for global brands. With a background in Big 4 finance and deep expertise in performance creative, Alishan shares how small businesses can build smarter, ROI-driven marketing engines.

Key Highlights:

  1. Influencer as Performance: How UGC creators drive results and what SMEs should look for in brand-aligned content.
  2. Smart KPIs: How CLTV and ROAS create sustainable long-term growth across the funnel.
  3. Performance Creative: The visuals and messages that consistently generate strong B2C and B2B conversions.
  4. Finance Meets Marketing: How Alishan’s analytical background shapes profitable campaign decisions.
  5. Scaling SMB Growth: His vision for helping Canadian SMEs accelerate growth through smarter strategy and execution.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how B2B organizations can turn buyer research, human insight, and AI-assisted outreach into predictable revenue systems that actually convert.

We’re joined by Shane Lawrence, Managing Partner at SMB Acuity Inc., where his team specializes in running buyer interviews and win-loss programs, then transforming those insights into sales playbooks, automations, and clarity across the entire go-to-market engine. Shane shares how Canadian SMEs can use human-led, AI-boosted research to align teams and unlock measurable growth.

Key Highlights:

1. Win–Loss for Revenue: How buyer interviews reshape sales strategy quickly without big budgets.

2. AI + Human Outreach: How AI supports authentic communication and cross-team alignment.

3. 90-Day Pilot Model: How short, outcomes-based projects de-risk change and accelerate results.

4. Sales Enablement Today: Why practical playbooks and automation improve consistency and pipeline flow.

5. Future of B2B Growth: How insight-driven research and AI will define the next era of sales and marketing.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how small businesses can elevate their visibility, unlock engagement, and transform great ideas into meaningful real-world impact through strategic showcasing.

Joining us is Roxanne Molnar, Founder and Chief Growth Officer at Growth Venture, a leader in fractional business development, launch events, and partnership-driven brand activations. Roxanne shares how she helps entrepreneurs move beyond survival mode, build confidence, and bring their ideas into moments that truly shine.

Key Highlights:

1. Showcasing Beyond Social Media: How Growth Venture helps businesses share their story without big budgets.

2. Idea to Impact: How strategic events can transform a company’s visibility and momentum.

3. Power of Collaboration: Why partnerships unlock growth opportunities that don’t exist alone.

4. Founder Mindset: How entrepreneurs can overcome hesitation and embrace public visibility.

5. Future of Growth Venture: Roxanne’s vision for fractional consulting and impact-focused brand activation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how financial literacy can transform the lives of newcomers, young adults, and entrepreneurs by helping them build confidence, stability, and long-term financial wellbeing.

We’re joined by María Kamila González, co-founder of Finanzo, a Canadian financial literacy platform that has trained more than 100000 learners worldwide. She shares how Finanzo blends behavioral science, multilingual content, and practical money education to make financial empowerment accessible for all.

Key Highlights:

Financial Empowerment: Why literacy is essential for newcomers and how behavior shapes financial success.

The Finanzo Origin Story: How community demand and expertise in finance and psychology sparked rapid growth.

Newcomer Entrepreneurship: The biggest challenges newcomers face and the foundational steps to succeed.

Future of Financial Wellbeing: How AI and digital tools will make learning global and more inclusive.

Social Impact and Vision: What Finanzo’s award recognition means and where the platform is headed next.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how businesses can break through growth plateaus by leveraging fractional CMO strategy, gaining clarity, expertise, and momentum without full-time executive costs.

Joining us is Manuel Rodriguez, Marketing Manager at Able & Howe, a strategist whose journey from immigrant to marketing leader shaped his ability to position, adapt, and build value under pressure. Manuel shares how the fractional CMO model helps businesses cut through noise, build trust, and turn digital efforts into predictable growth engines.

Key Highlights:

  1. Adaptability & Growth: How Manuel’s journey shaped his approach to helping companies compete.
  2. Overcoming Trust Barriers: Why SMEs struggle with agencies and how to build transparent partnerships.
  3. Fractional CMO Advantage: How SMBs gain strategic leadership without full-time overhead.
  4. Independence-Focused Model: How Able & Howe helps clients reduce agency dependence over time.
  5. Future of Digital & AI: How SMBs can stay ahead without overwhelm and Manuel’s vision for Able & Howe.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how social impact technology is reshaping nonprofit management, helping organizations operate more efficiently and fundraise more sustainably.

Joining us is Ron Spreeuwenberg, CEO of Societ, a global social impact technology company serving nonprofits in over 40 countries. Ron shares how purpose-built platforms like Sumac, Glass Register, and FundSpring are helping nonprofits “Do More Good” by simplifying operations, strengthening governance, and unlocking new fundraising potential.

Key Highlights:

1. Fundraising Barriers: The biggest challenges nonprofits face and how tech helps them increase impact.

2. Zero-Fee Giving: Why Glass Register removes donation fees and builds deeper donor trust.

3. Subscription Fundraising: How FundSpring makes expert-led campaigns affordable and sustainable.

4. Integrated Tools: How Sumac and Partner Web streamline operations and donor engagement.

5. Future Vision: How Societ aims to redefine global nonprofit wellbeing and impact.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how smart automation can help small and medium-sized businesses operate more efficiently, scale faster, and compete in a technology-driven world.

Joining us is Latif Rahimi, Founder and CEO of Biztomate, an entrepreneur with hands-on experience building ventures across multiple industries. Latif shares how Biztomate empowers SMEs with intelligent automation designed to simplify operations, accelerate execution, and support sustainable growth.

Key Highlights:

1. Startup Priorities: The top three focuses startups need to stay competitive and scale.

2. AI & Automation: How AI is making automation more accessible and shaping better experiences.

3. The Biztomate Story: How Latif’s background inspired a platform built for real SME challenges.

4. Operational Clarity: How automation helps leaders reduce chaos and focus on what matters most.

5. Future Vision: How the Biztomate App will use AI to simplify connection-building and automation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. In this episode, we explore how Canadian businesses can streamline international operations and eliminate the financial friction that slows down global growth.

Joining us is Cato Pastoll, Co-founder and CEO of Loop Financial, a pioneer in cross-border fintech innovation. Cato shares how Loop helps businesses simplify payments, manage multiple currencies, access working capital, and understand the hidden fees that often go unnoticed in traditional banking.

Key Highlights:

1. The Founding Story: What inspired Loop and how it removes major cross-border pain points.

2. Hidden FX Fees: How banks hide foreign exchange costs and how SMEs can secure fair rates.

3. Scaling Globally: Why Canadian businesses should explore global markets and how Loop supports them.

4. Customer-Centric Innovation: Features that simplify operations and strengthen trust and security.

5. Future of Global Commerce: Cato’s long-term vision for Loop and the evolution of cross-border finance.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and mid-sized businesses can adopt Artificial Intelligence responsibly, balancing innovation with governance, ethics, and trust.

Joining us is Campbell Robertson, Founder of Boxwood Strategy Group, a leading expert in AI Governance and Risk Management. With years of consulting experience at IBM and OpenText, Campbell helps Canadian SMBs move beyond theory to trusted, real-world AI adoption that drives measurable value.

Key Highlights:

1. Making AI Real: How SMBs can move from hype to practical adoption with clear readiness guardrails.

2. Shadow AI Risks: How hidden AI tools impact cost, compliance, and data security for small businesses.

3. Ethical Advantage: Why building compliance-first, trust-driven AI creates both protection and growth.

4. ValueFirst Method: How patience and precision—like fly fishing—mirror successful AI strategies.

5. Future Vision: How Boxwood Strategy Group is helping SMBs turn AI investments into lasting business value.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can stay visible, credible, and competitive amid seismic shifts in search engine behavior and the rise of AI-driven discovery.

Joining us is Natasha Burtenshaw-deVries, Director of Organic Growth at Flywheel Digital, an SEO and digital strategy expert helping brands across North America grow through data-backed, people-first approaches. Natasha shares insights on AI’s impact on search, how to build long-term trust, and the mindset required to thrive in an ever-changing digital ecosystem.

Key Highlights:

1. SEO’s New Era: How to align with Google’s E-E-A-T principles and build lasting credibility through quality content.

2. AI & Search: How AI is reshaping organic traffic and what SMEs can do to maintain visibility in zero-click searches.

3. Emotional Resilience: How founders can manage uncertainty, risk, and burnout in fast-changing markets.

4. Career Pivots: How transferable skills from education and recreation shaped Natasha’s approach to leadership and growth.

5. Future Vision: How Flywheel Digital is driving innovation and thought leadership in SEO across North America.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into how AI is revolutionizing the fintech space, particularly in streamlining the investment process for lean teams and family offices.

Joining us is Nicolas Frendo, CFO at Acephalt, an innovative fintech startup developing an AI platform designed to simplify due diligence, assess risk, and enhance investment decision-making. Nicolas shares his entrepreneurial journey, the technology behind Acephalt’s platform, and how his financial and technical expertise is driving its mission.

Key Highlights:

  1. Entrepreneurial Journey: Why Nicolas pivoted from financial analysis to founding Acephalt, shaping its technology and mission.
  2. AI for Speed & Efficiency: How Acephalt’s multi-agent AI platform accelerates deal sourcing and risk assessment.
  3. Building Trust in a Niche Market: How Acephalt is winning early clients and gaining acceptance from traditional investors.
  4. Resilience in Entrepreneurship: Turning rejection and setbacks into strategic lessons for sustaining growth.
  5. Future Vision: The significance of Acephalt’s upcoming open beta and its potential to empower investment teams.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how performance marketing can transform ad spend into predictable profit by combining creative storytelling with data-driven precision.

Joining us is Sanjay Mayar, VP of Growth and Marketing at Imajery, a performance marketing agency that helps ambitious brands scale through measurable growth strategies. Sanjay shares actionable insights on building high-performing campaigns, balancing creativity with analytics, and helping SMEs prepare for key opportunities like Black Friday.

Key Highlights:

  1. Performance Marketing Simplified: How SMEs can use performance marketing to achieve measurable ROI.
  2. Creative Storytelling: Why blending creativity with data helps brands stand out in competitive markets.
  3. Predictable Growth Engine: How an analytics-obsessed strategy drives sustainable, scalable results.
  4. Leadership in Growth: The critical role of founders and CEOs in aligning vision with marketing execution.
  5. Black Friday Strategy: How SMEs can leverage data insights and Imajery’s free marketing audit for peak performance.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into how a mix of psychology, technology, and storytelling can elevate brands and help entrepreneurs grow their businesses.

Joining us is Andrea Chase, co-founder & CMO of BAITS Global Inc. and MarketingVerse, a seasoned entrepreneur and communications consultant with a passion for empowering women-led businesses. Andrea shares her entrepreneurial journey, the psychology behind effective marketing, and how her agency is helping tech ventures and service businesses scale through powerful marketing strategies.

Key Highlights:

  1. Psychology in Marketing: Why understanding consumer behavior is key to creating compelling, action-driving messages.
  2. Empowering Women in Tech: How Andrea pivoted from a tech startup to founding an agency dedicated to helping women-led businesses thrive.
  3. Mentorship & Mental Stamina: The importance of mentorship and maintaining mental resilience in the entrepreneurial journey.
  4. Strategic Thinking: How broad experience allows Andrea to create focused marketing strategies tailored to a client’s goals.
  5. Future Vision: Andrea’s plans for creating impact through MarketingVerse, voiceover work, and thought leadership.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian B2B technology companies can turn cybersecurity compliance from a daunting challenge into a strategic advantage that wins major contracts.

Joining us is Ali Aleali, Co-Founder and CEO of Truvo Cyber, an Ottawa-based cybersecurity firm transforming complex certifications like SOC 2 and ISO 27001 into sales assets. Ali shares how Truvo’s guaranteed audit pass model helps founders close bigger deals, prove trustworthiness, and turn compliance into a powerful growth engine.

Key Highlights:

  1. The “Trust Test”: Why passing security due diligence is essential for landing big clients.
  2. 90-Day Audit Roadmap: How small teams can achieve certification quickly and efficiently.
  3. Software vs. Expertise: Why automation alone can’t replace human-driven compliance strategy.
  4. Security as an Asset: How strong credentials elevate brand trust and boost long-term sales.
  5. Truvo’s Future Vision: Simplifying continuous compliance for Canadian founders and scaling globally.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how modern retailers can build stronger customer connections through unified leadership, harmonized shopping, and smarter use of data.

We’re joined by Chris Parsons, Founder of Retail Rewired and VP of Partner Growth & Marketing at Hale Digital. With over 25 years of experience leading major brands like Walmart, Home Hardware, and Ren’s Pets, Chris shares how retailers can simplify the customer journey and create meaningful, consistent experiences across every channel.

Key Highlights:

1. Retail Leadership: How the Four Pillars help small businesses inspire teams and build genuine customer connection.

2. Harmonized Shopping: How SMEs can deliver consistent online and in-store experiences without enterprise budgets.

3. Customer Mindsets: Why shoppers think in moments, not categories, and how that insight transforms growth strategies.

4. AI + Retail Data: The biggest opportunities for AI to improve merchandising, planning, and customer experience.

5. Future Vision: How Retail Rewired and Hale Digital are helping brands grow through unified retail strategies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode of AI for SMBs, we explore how Artificial Intelligence and emerging technologies are redefining the future of work, innovation, and productivity for small and medium-sized businesses.

Joining us is Furqan Aziz, CEO of InvoZone, a global technology consulting and software development firm with a team of over 500 professionals. Furqan shares his entrepreneurial journey, leadership insights, and how AI, blockchain, and Web 3.0 are driving transformation, enabling businesses to scale with smarter, data-driven solutions.

Key Highlights:

  1. Entrepreneurial Lessons: How Furqan built a global tech firm through innovation and a supportive culture.
  2. AI & Emerging Tech: How technologies like AI, ML, and blockchain are reshaping industries.
  3. Digital Branding: Actionable strategies for small businesses to scale their brand on limited budgets.
  4. Bridging Gaps with Tech: How AI workflows make enterprise-level tools accessible for SMBs.
  5. Future Vision: Furqan’s advice for tech entrepreneurs and his vision for InvoZone’s global growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can harness digital transformation, AI, and immersive technologies to fuel growth and innovation in a fast-changing world.

Joining us is Adrian Moise, Founder and CEO of Aequilibrium, one of Canada’s top digital agencies known for its award-winning digital product design. With over 20 years of experience and a background at Ubisoft and Electronic Arts, Adrian shares his insights on digital strategy, XR and AI in training, and building experiences that enhance both business performance and human impact.

Key Highlights:

  1. Digital Transformation Fundamentals: Steps for SMEs to begin their digital journey and avoid common pitfalls.
  2. The F1 Playbook for Strategy: How small businesses can apply Formula 1’s principles of continuous improvement and precision.
  3. XR and AI in Immersive Training: How technology is revolutionizing scalable, hands-on learning for small businesses.
  4. Strategic Data Use in AI Training: The importance of ethical, high-quality data for effective and responsible training solutions.
  5. Aequilibrium’s Global Vision: Adrian’s mission to create digital experiences that drive innovation and measurable business growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and medium-sized businesses can scale smarter by combining AI, strategy, and fractional executive leadership to build resilience and accelerate growth.

We’re joined by Carrie-anne Mercer, Founder of Mercer Marketing & Advisory, a Fractional CMO and executive advisor working with global forums and AI-driven companies like Ethicrithm and Crosure Inc. With two decades of experience across SaaS, cybersecurity, and FinTech, she brings a rare blend of calm leadership, global perspective, and AI-enabled strategy to help businesses operate with clarity and confidence.

Key Highlights:

AI: Good, Bad, Ugly: How SMEs can benefit from AI while managing risks like data leaks, hallucinations, and bias.

Fractional Leadership: Why part-time executive expertise gives SMEs strategic strength without full-time cost.

Resilience Mindset: How global crisis leadership shaped Carrie-anne’s approach to calm, smart AI adoption.

Tech for Good: How work with The Cambridge Forum guides her focus on ethical, community-centered technology.

AI-Driven Growth: Her long-term vision for helping SMEs scale through smarter marketing and client value creation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how businesses can uncover hidden operational waste and turn data into a powerful asset for driving energy efficiency and maximizing ROI.

Joining us is Keith La Rose, Chief Revenue Officer at CopperTree Analytics, a Canadian SaaS company that specializes in helping businesses identify and eliminate inefficiencies to optimize operations. Keith discusses how data-first strategies can empower businesses to reduce costs, create value, and achieve sustainable growth through intelligent building management.

Key Highlights:

  1. Hidden Money in Business: How CopperTree detects invisible waste and flags inefficiencies using Kaizen.
  2. Case Study: How a high-rise in Los Angeles saved $150,000 in one year by optimizing operations.
  3. Turning Cost Centers to Profit Centers: How giving teams access to data can drive performance and value.
  4. Sustainability That Pays: How small businesses can save money through sustainable practices, with a case from the University of Otago.
  5. Leadership & Innovation: Key lessons from leading a high-performance culture and CopperTree’s vision for the future of PropTech.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how integrated creativity, bold leadership, and human connection are reshaping modern advertising and helping brands unlock their next level of greatness.

Joining us is Priyanka Goswami, President of No Fixed Address Inc. With over two decades in the ad industry, Priyanka has built an agency that challenges conventions by combining strategy, media, digital, and storytelling under one roof—delivering meaningful results for ambitious, fast-growing brands.

Key Highlights:

  1. Unlocking Brand Greatness: How collaboration and shared insights drive meaningful brand momentum.
  2. Leadership in Uncertainty: Guiding teams with clarity and calm during times of change.
  3. AI & Exploration: Why play and curiosity are key to responsible innovation and growth.
  4. The NFA Difference: How integration across strategy, media, and content empowers challenger brands.
  5. Leadership & Recognition: Priyanka’s journey of impact and NFA’s rise as International Agency of the Year.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Artificial Intelligence is transforming infrastructure intelligence and tackling one of the most pressing challenges in knowledge-intensive industries—knowledge continuity.

Joining us is Janos Toth, CEO of RecognAIse Technologies, a leader with over 30 years of experience in the electrical utility industry. Janos shares how RecognAIse leverages AI-augmented technology to preserve institutional expertise, improve decision-making, and build the future of infrastructure intelligence.

Key Highlights:

  1. Scalable Image Analysis: How RecognAIse enables faster detection of structural issues beyond human capacity.
  2. AI Augmentation: Combining human expertise with AI to enhance project quality and reduce rework.
  3. Knowledge Continuity: How the GridMentor platform captures decades of experience into structured intelligence.
  4. Cross-Industry Impact: How AI knowledge management is transforming multiple professional sectors.
  5. Future Vision: Janos shares RecognAIse’s long-term goals for global infrastructure intelligence and innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. where we explore the strategic financial insights and innovative solutions empowering Canadian entrepreneurs to build lasting wealth. Today, we’re diving into the world of wealth management, focusing on how one of Canada’s fastest-growing independent firms is turning economic turbulence into unprecedented growth.

Joining us is Kim Thompson, President at Harbourfront Wealth Management, a leader with over 35 years of senior experience and one of Canada’s WXN Top 100 Most Powerful Women. With 450 employees across 52 branches, Harbourfront is the fastest-growing CIRO firm on the National Bank Independent Network, offering Canadians access to institutional-grade private market investments traditionally reserved for the ultra-wealthy.

Key Highlights:

  1. Economic Resilience: How Canadian businesses can use tech and diversification to turn market challenges into strategic advantages.
  2. Harbourfront’s Growth: The culture, recruitment, and acquisition strategy behind becoming Canada’s fastest-growing independent firm.
  3. Private Market Access: Why private equity and real estate are essential today and how Harbourfront makes them accessible.
  4. Leadership Lessons: How Kim builds high-performing teams and her advice for young Canadian entrepreneurs.
  5. Future Vision: Harbourfront’s long-term mission to stay independent and elevate wealth management across Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the Indigenous-SME Business Podcast, hosted by Maheen Bari. In this episode, we explore how authentic storytelling, community engagement, and accessible education are transforming Canada’s digital marketing landscape for the better.

Joining us is Darian Kovacs, Indigenous founder of Jelly Digital Marketing & PR and Jelly Academy, a B-Corp certified company that has delivered over 80,000 hours of learning to help Canadians gain in-demand skills. Darian shares how the newly launched Jelly Academy Skills Lab is bridging the digital divide, empowering professionals, and fostering inclusive growth through accessible, industry-recognized education.

Key Highlights:

  1. The Skills Lab Launch: How Jelly Academy’s new platform expands flexible, subscription-based digital learning.
  2. Upskilling the Workforce: Helping Canadians gain practical, in-demand marketing and analytics skills.
  3. Industry Certifications: Why credentials from trusted platforms accelerate career growth and credibility.
  4. Bridging the Digital Divide: How partnerships with inclusion-driven organizations make tech education more equitable.
  5. Future Vision: Darian’s mission to shape the next generation of digital leaders through education and community impact.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visitwww.indigenous-sme.ca and subscribe to the Indigenous-SME Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, part of the AI for SMBs series. Today, we explore how AI and data are transforming small and medium-sized businesses in Canada, helping them unlock real ROI, improve productivity, and drive innovation.

Joining us are Wendy Gnenz, Partner and Digital Municipal Community of Practice Leader, and Colin Wenngatz, Partner, Data & AI, both at MNP. They share insights on treating data as a strategic asset, the critical importance of data quality, practical applications of generative AI, and how businesses and municipalities can use data-driven strategies to thrive.

Key Highlights:

  1. Data as a Strategic Asset: Practical ways Canadian SMEs can leverage data to grow and deliver more value to customers.
  2. Accurate Data for AI: Why data quality is foundational for successful AI and the risks of poor data management.
  3. Generative AI Use Cases: Immediate applications of AI for efficiency, innovation, and customer engagement.
  4. Municipal Digital Transformation: Real-world examples, like Edmonton’s rainfall sensors, showing data-driven decision-making.
  5. Architecting for Clarity & Growth: MNP’s approach to using data and AI to build resilience, clarity, and business growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how a strategy-first approach to digital marketing helps businesses navigate the evolving search landscape and achieve measurable growth.

Joining us is Anar Kazimov, Founder and Owner of Pixel Prodigies, a results-driven marketing agency dedicated to boosting corporate revenue through data-backed strategies. Anar shares how AI is reshaping SEO, the importance of brand authority, and the lessons he’s learned in sustaining a startup through uncertainty.

Key Highlights:

  1. AI Overviews & SEO: How AI is transforming search and how SMBs can adapt content strategies effectively.
  2. Building Brand Authority: The value of guest posts and press mentions in strengthening SEO and credibility.
  3. Google Ads Mistakes: Common pitfalls small businesses face and how to audit campaigns for better ROI.
  4. Founder’s Journey: How Anar overcame cash flow challenges and built resilience as an entrepreneur.
  5. Future Vision: The story behind the Backlink Store and Pixel Prodigies’ commitment to data-driven growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can strengthen their financial resilience by unlocking hidden value through government funding, R&D tax credits, and tax recovery.

Joining us is Antoine Dignat, Chief Operating Officer at Leyton Canada. With over 15 years of experience in innovation financing and global business growth, Antoine shares how Leyton helps SMEs access SR&ED tax credits, recover overpaid taxes, and reinvest savings into innovation—without any upfront cost.

Key Highlights:

  1. Government Funding for SMEs: How businesses can leverage SR&ED tax credits and grants to fuel sustainable growth.
  2. Financial Resilience in Uncertain Times: Why expert guidance is key to protecting cash flow through government incentives.
  3. Recovering Hidden Cash: Common tax recovery opportunities and real examples of Leyton helping clients reclaim lost funds.
  4. Leyton’s Contingency-Based Model: How zero upfront cost and deep expertise drive measurable results for Canadian businesses.
  5. Global Vision & Innovation Financing: Antoine’s long-term outlook for Leyton Canada’s role in empowering SMEs to scale globally.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how a Canadian-led firm built a global business solutions company from the ground up, supporting SMEs and creating sustainable employment opportunities across continents.

Joining us are Laimina Methuselha, Founder & CEO, and Charles Methuselha, Co-founder & CFO of Global Assist Inc., a 360-degree business solutions firm with teams in Canada, the USA, India, and the Philippines. They share their inspiring journey of resilience, innovation, and global impact through people-first leadership.

Key Highlights:

  1. Global Assist’s Origin: Laimina shares how she bootstrapped a global company through determination and client trust.
  2. People-First Model: Charles explains how their remote structure attracts global talent and ensures seamless operations.
  3. Operational Excellence: How an 80-member team provides human-centered solutions for small businesses.
  4. Rise Her Roadmap: Laimina discusses empowering women entrepreneurs and creating shared success.
  5. Global Vision: Charles outlines the future of innovation, expansion, and sustainable growth at Global Assist.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how AI is revolutionizing the SR&ED tax credit process—turning one of the most time-consuming administrative challenges for Canadian companies into a streamlined, automated system for growth and compliance.

Joining us is Philippe Gratton, Co-Founder and Chief Product Officer at Chrono Innovation. A software engineer and product strategist, Philippe has led the company’s rapid rise to $5 million in revenue in under five years. Through the Chrono Platform, powered by Lucius AI, he’s transforming the SR&ED process by automating documentation, reducing audit risks, and saving over 40 hours per claim for Canadian innovators.

Key Highlights:

  1. Leadership & Growth: Philippe shares how creativity, strategy, and discipline helped scale Chrono Innovation to $5M in under five years.
  2. AI in Tech Operations: Insights on how AI is disrupting traditional software processes and driving measurable business growth.
  3. Revolutionizing SR&ED Claims: How Lucius AI automates documentation and ensures audit-ready compliance for Canadian companies.
  4. Decision-Ready Claims: The strategic advantage of Chrono’s AI-driven platform in helping consultants and firms maximize SR&ED outcomes.
  5. Innovation & Future Vision: Philippe discusses the upcoming V2 launch and his global vision for empowering engineering organizations through AI.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode from our exclusive series AI for SMBs, we explore how Artificial Intelligence is reshaping business strategy, productivity, and innovation for small and medium-sized enterprises across Canada.

Joining us is Jordan Steiner, Chief Strategy Officer at Monadical and Founder & CEO of Developer Capital. With 12 years of experience as a portfolio manager before pivoting fully into AI, Jordan combines financial acumen with deep AI expertise to help startups and SMEs build scalable, defensible, and future-ready businesses.

Key Highlights:

  1. The AI Leap: How Jordan’s transition from finance to AI reflects the growing need for early adoption.
  2. Privacy & Security: Why AI data protection is crucial and how businesses can safeguard sensitive information.
  3. Funding Strategies: What makes an AI startup truly VC-fundable versus suited for non-dilutive funding.
  4. Building a Moat: How SMEs can stay resilient and competitive in an AI-driven economy.
  5. Custom AI Solutions: How Monadical’s Palantir-inspired model empowers Canadian SMEs through tailored AI workflows.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how a strategy-led and human-centered approach to digital marketing can help small businesses stand out, drive conversions, and achieve measurable growth in an increasingly digital world.

Joining us is Mohamed Hamad, Founder & President of Third Wunder, a Montreal-based digital marketing agency. With nearly two decades of experience across government, startups, and agencies, Mohamed shares how his team helps businesses align brand, marketing, and technology to create meaningful and results-driven digital experiences.

Key Highlights:

  1. SME Marketing Challenges: How data-driven strategy helps small businesses boost brand presence and ROI.
  2. AI in Marketing: Practical ways for SMEs to use AI to improve creativity and efficiency.
  3. Web Design & Trust: Why a strong digital ecosystem builds engagement and drives conversions.
  4. Startup Lessons: How creativity and agility can fuel big wins with limited resources.
  5. Third Wunder’s Vision: How strategy-led marketing delivers sustainable impact and growth

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how business owners can move from being overwhelmed operators to confident leaders by mastering systems, accountability, and strategic thinking.

Joining us is John Nieuwenburg, Founder and Head Coach at W5 Coaching. With a background as the former President of BC Liquor Stores and now an award-winning coach, John has helped over 320 entrepreneurs build profitable, sustainable businesses that truly serve their lives and goals.

Key Highlights:

  1. From Operator to Leader: How entrepreneurs can shift focus from day-to-day tasks to strategic growth.
  2. Common Business Mistakes: Identifying and fixing profit-draining gaps that hold businesses back.
  3. Power of Coaching: How accountability and outside perspective drive clarity and results.
  4. Sales & Team Growth: Simple yet effective strategies for client acquisition and leadership development.
  5. Building a Life-Serving Business: John’s mission to help entrepreneurs create businesses that align with personal freedom and purpose.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the importance of building safer and more resilient workplaces through proactive health and safety strategies, focusing on the vital role of Workplace Violence Risk Assessments (WVRA) in protecting employees and strengthening business integrity.

Joining us is Nicole Sherman, Registered Kinesiologist and Health and Safety Consultant at Workplace Safety & Prevention Services (WSPS). With over a decade of experience across manufacturing, service, and agricultural sectors, Nicole shares how organizations can turn compliance into culture—ensuring every worker goes home healthy and safe.

Key Highlights:

  1. The Legal Imperative: Understanding WVRA requirements based on business size, work type, and risk factors.
  2. Worker Involvement: How collaboration and transparency build stronger, safer workplace cultures.
  3. A Fluid Document: Why WVRA must evolve with workplace changes to ensure continual improvement.
  4. Controls & Reporting: Practical ways to implement violence controls and foster open incident reporting.
  5. WSPS Vision: How WSPS empowers businesses with tools, guidance, and free resources to improve workplace safety.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Artificial Intelligence is transforming cybersecurity for small businesses, providing proactive defense and peace of mind in an era of growing digital threats.

Joining us is Brian Stoner, SVP of Growth at Judy Security, an industry veteran with over 20 years of experience in global cybersecurity. Brian shares how Judy’s AI-powered virtual cybersecurity assistant is redefining protection for SMEs—offering intelligent monitoring, rapid threat response, and affordable enterprise-grade security.

Key Highlights:

1. The New Threat Landscape: How shadow IT and unapproved AI tools create unseen vulnerabilities for SMEs.

2. AI-Powered Protection: How Judy’s 24/7 Threat Management and affordable tools secure businesses without full-time IT teams.

3. Data Sovereignty: Why knowing where your data lives is vital for compliance, trust, and growth.

4. Virtual Cyber Assistant: How Judy uses AI training to strengthen human awareness and real-time protection.

5. Future of Cybersecurity: How MSP partnerships will shape the next chapter of small business defense in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into how AI is transforming search marketing and how Canadian businesses can stay visible, relevant, and competitive in the evolving digital landscape.

Joining us is Nicolas Rabouille, Co-founder and CEO of Rablab, a Montreal-based digital marketing agency that has helped mid-sized businesses boost their online visibility for over a decade. Nicolas shares his insights on AI-powered search, the fundamentals of Large Language Models, and how discipline and consistency—the Ironman mindset—can drive both business and personal success.

Key Highlights:

1. The Evolution of Search: How conversational and zero-click queries are redefining SEO and digital visibility.

2. Demystifying LLMs: Understanding grounding, vector embeddings, and how they influence modern search behavior.

3. Optimizing for AI Search: Strategies like semantic SEO and structured data to stay discoverable in AI-powered engines.

4. The Ironman Mindset: How discipline and endurance fuel Nicolas’s leadership and long-term SEO vision.

5. Future of Rablab: How Rablab’s free GEO audit helps businesses identify gaps and get cited on AI engines.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how technology and data are redefining the modern Office of Finance, transforming CFOs into strategic leaders and decision-makers.

Joining us is Rishi Grover, Co-founder and Chief Solutions Architect at Vena Solutions, a global leader in Financial Planning and Analysis (FP&A). With over 2,000 organizations using Vena’s platform, Rishi shares how their Excel-enhancing, Microsoft-integrated approach is empowering finance teams to automate, analyze, and act with clarity and confidence.

Key Highlights:

1. Vena’s Founding Story: Why enhancing Excel with Microsoft integration became the foundation of Vena’s success.

2. FP&A Trends 2025: How AI and collaboration tools are revolutionizing budgeting, planning, and decision-making.

3. Agentic AI: How intelligent agents deliver real-time foresight, scenario modeling, and secure workflows for finance teams.

4. Evolving Finance Leadership: How CFOs are moving from compliance to strategic business influence through technology.

5. Innovation & Future Vision: Vena’s global growth, customer milestones, and the next frontier with Vena Copilot.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how operational excellence and workflow design can become the foundation for sustainable business growth and long-term success.

Joining us is Deanne Kelleher, Founder of Kaos Group, a leader in operational transformation for over two decades. Deanne’s pragmatic approach and proprietary tools help businesses uncover hidden inefficiencies, design adaptive systems, and turn everyday chaos into structured clarity that drives profitability and performance.

Key Highlights:

1. Identifying Revenue Leaks: How weak workflows silently drain productivity and profits.

2. Organize, Optimize, Profit: A practical framework to streamline operations without costly tech investments.

3. Systems That Scale: How to build workflows that deliver consistency and growth even when you’re not there.

4. Customized Solutions: Why tailored operational strategies outperform generic one-size-fits-all models.

5. Transforming Chaos into Clarity: How Kaos Group helps businesses achieve operational excellence and sustainable growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore digital advertising and marketing strategy, focusing on how ambitious brands can transform their ad spend into predictable profit and sustainable growth.

Joining us is Dave Taylor, Co-founder of In Front Marketing (IFM). With over 12 years of experience in marketing and digital media, Dave built IFM on the principle of transparency and measurable results. Now celebrating 10 years in business, IFM represents major organizations including the Calgary Flames and all five C.S.E.C. sports teams, helping businesses make data-driven marketing decisions.

1. From Corporate to Entrepreneurship: How Dave’s journey shaped IFM’s mission for transparent, measurable results.

2. Marketing Strategy for 2025: Steps for aligning ad strategy with real business growth and customer acquisition goals.

3. Tracking ROI: The key performance metrics every business should monitor for impactful advertising.

4. Community and Growth: How IFM’s local roots and partnerships fuel success across Canada and the US.

5. Future of Digital Marketing: IFM’s vision for innovation, custom digital solutions, and growth-focused strategies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can turn data into a strategic advantage through intelligent management, AI, and digital sovereignty.

Joining us is Eric Villeneuve, CEO of Technosens, a leading IT consulting company specializing in data valorization from Business Intelligence to Artificial Intelligence. Eric shares how Technosens is helping organizations harness data quality, embrace the Canadian cloud, and drive global digital transformation.

Key Highlights:

1. Investing in AI in Canada: How businesses can identify measurable value before adopting AI solutions.

2. Data Quality for Better AI Results: Why strong data foundations are essential to accurate insights and decision-making.

3. The Importance of the Canadian Cloud: How digital sovereignty safeguards compliance, security, and innovation.

4. From Data to Automation: How Technosens transforms BI into AI-driven process efficiency through collaboration.

5. The Future of Canadian Tech: Eric’s vision for positioning Canadian expertise as a global leader in digital transformation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the Canadian independent production industry and how local stories are making a global impact through innovation, partnerships, and strategic storytelling.

Joining us is Arnie Zipursky, Co-Founder and CEO of Neshama Entertainment, a leading Canadian production company. Arnie has executive-produced over 100 award-winning films and series and partners with global networks, including FOX Entertainment, to bring Canadian stories to the world.

Key Highlights:

  1. Canadian Storytelling with Global Impact: How Neshama balances showcasing local talent while reaching international audiences.
  2. Navigating the Fast-Changing Media Landscape: Lessons for creative businesses scaling globally and adapting to industry disruption.
  3. Building a Sustainable Entertainment Business: Insights on mission-driven growth and empowering creative teams.
  4. Strategic Advantage of FOX Entertainment Partnership: How global partnerships support growth and Canadian content promotion.
  5. Global Content Markets & Future Vision: Expanding reach through events like MIPCOM and shaping the future of Canadian entertainment.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how B2B lead generation and sales development can create predictable pipelines, helping Canadian entrepreneurs drive measurable revenue and growth.

Joining us is David Tile, Founder & CEO of Nerdy Joe, a performance-driven sales development agency specializing in outbound campaigns. David shares insights on building high-ROI sales strategies, leveraging AI for B2B demand generation, and scaling remote teams effectively.

Key Highlights:

  1. B2B Outbound Strategy: How Nerdy Joe runs high-ROI cold email, LinkedIn, and cold calling campaigns.
  2. Entrepreneurial Journey: Lessons from building a $20M SEO business at age 23 and applying them to scalable sales systems.
  3. AI in Demand Generation: How AI is reshaping B2B lead generation and boosting efficiency for SMEs.
  4. Sales Playbooks & Remote Teams: Key elements of effective SDR training and managing high-performing remote teams.
  5. Philanthropy & Future Vision: David’s perspective on partnerships, Hawk’s Nest, and the future of B2B outbound.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how public relations built on authenticity, creativity, and trust can help brands rise above the noise in an ever-changing communications landscape.

Joining us is Polina Lichagina, VP of Operations and Client Service at bicom, one of Canada’s leading independent PR and communications agencies. With over 14 years at bicom, Polina has played a pivotal role in expanding the agency’s presence across Canada, helping brands connect meaningfully with audiences through strategy, storytelling, and local insight.

Key Highlights:

  1. Building Relationships, Not Transactions: Why trust and authenticity fuel long-term success for independent agencies.
  2. The Evolving Role of PR: How consistent messaging and a journalistic mindset amplify brand credibility.
  3. Creative Deliveries: The impact of hands-on, intuitive marketing in lifestyle PR campaigns.
  4. Staying Independent: The advantages and challenges of maintaining autonomy in a globalized industry.
  5. Bicom’s Future Vision: How a local-first approach continues to drive global brand impact and innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the dynamic and fast-evolving world of Canada’s agri-food sector—one of the country’s most vital industries driving growth, sustainability, and innovation on a global scale.

Joining us is Ashley Kanary, Director of Global Agri-Food at Export Development Canada (EDC). With over 40 years of leadership experience in agri-food, including roles at Lassonde Industries and BCI Foods, Ashley shares how EDC empowers Canadian exporters with financial tools, trade knowledge, and global connections to thrive amid shifting markets and growing global demand.

Key Highlights:

1. Global Agri-Food Trends: How Canadian exporters can capitalize on rising global food demand.

2. Navigating Market Uncertainty: How EDC helps companies manage risk through tools like the Trade Impact Program.

3. Trade Diversification: Emerging market opportunities beyond the U.S. and China for Canadian exporters.

4. Support for SMEs: Leveraging EDC’s Export Help Hub and Business Connections Program to expand globally.

5. Sustainable Future: How EDC is shaping responsible and inclusive growth for Canada’s agri-food industry.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the journey of building, scaling, and successfully exiting ventures while embracing the future of clean energy and technology-driven growth in Canada.

Joining us is Joshua Zaporzan, President at Audax Ventures Inc., a dynamic venture studio supporting startups through software development and fractional executive services. A “Top 10 to Watch” young professional in Manitoba, Joshua shares insights from founding Longball Athletics, launching H2MB Inc., and advancing Canada’s clean hydrogen economy.

Key Highlights:

1. Entrepreneurial Journey & Exit Playbook: Lessons from growing and exiting Longball Athletics with purpose and strategy.

2. Venture Studio Model: How Audax Ventures helps startups access fractional executive talent and scale efficiently.

3. CleanTech & Green Hydrogen: The role of H2MB Inc. in advancing Manitoba’s clean energy transition.

4. Bridging Strategy & Policy: How Joshua aligns technology innovation with government and community goals.

5. Leadership & Future Vision: Coaching entrepreneurs on growth, impact, and the next wave of clean tech leadership in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore the evolving world of talent acquisition and workforce solutions, focusing on how Canadian businesses can attract, retain, and empower the right people in a competitive labor market.

Joining us is Jennifer Stumpo, President of People Store Staffing Solutions Inc., a trusted staffing partner for businesses across Canada. With 17+ years of leadership, Jennifer has built an award-winning culture of collaboration, innovation, and integrity, connecting ambition with opportunity while embracing technology and industry best practices.

Key Highlights:

1. Evolving Staffing Industry: How People Store adapts to new technology, employee expectations, and workforce trends.

2. Leadership & Company Culture: Jennifer’s journey from receptionist to President shaping People Store’s client-first approach.

3. Bill 27 & Compliance: Understanding the impact of new legislation on Ontario’s staffing industry and partnering with compliant firms.

4. AI & Recruitment Technology: How AI and automation enhance the candidate experience without compromising the human element.

5. Vision for Growth: Jennifer’s strategy for scaling People Store across Canada while maintaining integrity and excellence.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how businesses can transform guest WiFi into a marketing and data powerhouse to enhance customer experiences, drive loyalty, and generate measurable ROI.

Joining us is Zahid Rawat, Senior Marketing Manager at Aislelabs. Zahid shares his expertise on leveraging first-party data, AI-driven marketing analytics, and physical space intelligence to help businesses—from shopping centers to restaurants—connect with customers and maximize engagement.

Key Highlights:

1. Guest WiFi as a Marketing Channel: How businesses can turn WiFi into personalized campaigns to boost repeat visits and loyalty.

2. Physical Space Analytics & First-Party Data: Using customer intelligence to understand visitor behavior and improve experiences.

3. AI in Marketing: Real-world examples of AI analyzing campaigns to enhance engagement and retention.

4. Standing Out with Technology: How SMEs can leverage underrated marketing tech to cut through noise and grow.

5. Aislelabs’ Vision: Driving long-term customer engagement and ROI through data-driven insights and innovative platforms.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how life sciences and biotechnology companies can accelerate innovation through flexible infrastructure and the transformative "lab-as-a-service" model.

Joining us is Brian Taylor, CEO of SmartLabs, a biopharmaceutical manufacturing expert with over 20 years of experience. SmartLabs provides an integrated platform combining lab infrastructure, operations, digital solutions, and scientific expertise to accelerate scientific breakthroughs globally.

Key Highlights:

1. Accelerating Scientific Discovery: How SmartLabs’ integrated platform supports biotechs, pharma, and tech organizations at every stage of innovation.

2. Turnkey Solutions & Brian’s Journey: Lessons from Brian’s career and the value of fully managed lab services.

3. Lab-as-a-Service & Global Expansion: How flexible infrastructure enables emerging markets to access enterprise-grade R&D without upfront costs.

4. Industry Trends & Future of Life Sciences: Insights into global trends shaping research and manufacturing and SmartLabs’ evolution.

5. Partnerships & Vision: Driving innovation through collaborations and shaping the future of life sciences worldwide.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore how Canadian entrepreneurs can leverage IT solutions, AI, and business process outsourcing to accelerate growth and expand globally in the digital era.

Joining us is Harpreet Singh Sethi, CEO of Tech2Globe Web Solutions, a visionary leader with over 20 years of experience in technology, digital marketing, and eCommerce, helping businesses scale across the U.S., Europe, and the Middle East.

Key Highlights:

1. AI & Automation for Growth: Practical strategies for Canadian businesses to enhance efficiency, reduce costs, and stay competitive.

2. Global Expansion Lessons: Insights on Tech2Globe’s vision for entering international markets and building a worldwide presence.

3. Future of eCommerce & Digital Services: Key trends in AI, cloud, and mobile shaping the next generation of digital business.

4. IT Solutions & Business Process Outsourcing: How Tech2Globe’s end-to-end offerings empower businesses to scale efficiently.

5. Leadership & Vision: Harpreet shares lessons on team empowerment, relationship-building, and strategies for sustained global growth.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this special CyberShield Canada series, we explore the critical world of cybersecurity and how it’s reshaping business resilience in an increasingly connected world.

Joining us is Rick Kaun, Global Director of Cybersecurity Services at Rockwell Automation. With over 20 years of experience designing OT security programs for industries like oil and gas, mining, power, and manufacturing, Rick is dedicated to delivering scalable, cost-effective, and resilient cybersecurity solutions that empower organizations to thrive securely in the digital age.

Key Highlights:

1. Cyber Risk in Manufacturing: How IT/OT convergence expands the attack surface and turns cybersecurity into a boardroom issue.

2. Scalable Security Practices: Actionable strategies for SMEs to strengthen protection without disrupting production.

3. Beyond Find and Patch: Building true digital resilience through proactive incident response and security operations.

4. AI and Cyber Talent: The evolving role of AI in real-time threat detection and the growing importance of cyber readiness.

5. Smart Manufacturing Vision: How Rockwell is advancing the Connected Enterprise to enhance productivity and sustainability globally.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. Today, we explore the power of mentorship and coaching and how technology is making these vital relationships more accessible, effective, and impactful for professionals and entrepreneurs.

Joining us is Shawn Mintz, CEO of MentorCity, a Canadian SaaS platform providing user-friendly, cost-effective mentoring software. Shawn brings over a decade of experience creating award-winning mentoring programs and is a recognized leader in helping individuals and organizations leverage mentorship for personal and professional growth.

Key Highlights:

1. Mentorship Benefits: Shawn explains the core advantages of mentoring and coaching for career growth, leadership development, and personal success.

2. Technology-Driven Mentoring: How MentorCity simplifies mentoring, tracks metrics, and provides convenient access via mobile.

3. Mentoring for Business Outcomes: Using mentorship strategically for engagement, leadership, and D&I, with measurable ROI.

4. Self-Directed Platform: How MentorCity reduces administrative work while fostering a strong mentoring culture.

5. Community Impact & Future Vision: Shawn shares his vision for MentorCity’s growth and the platform’s global mentorship impact.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we explore Human Capital Management (HCM) and how Canadian entrepreneurs can build strong teams, leverage HR technology, and ensure compliance to drive sustainable growth.

Joining us is Mohamed Basma, General Manager of ADP Canada Small Business Services, who oversees the complete client journey from implementation to service. Mohamed brings extensive experience from global firms and is passionate about helping Canadian small businesses thrive through smart HCM solutions.

Key Highlights:

1. Building the Right Team: Mohamed shares strategies to attract and retain top talent while ensuring the right team structure from the start.

2. Compliance & Administrative Efficiency: Tips on managing regulations, reducing administrative burden, and focusing on employee engagement.

3. Leveraging HR Technology: How small businesses can use HR tech and data security to automate tasks, streamline operations, and build trust.

4. Unique SMB Employee Experience: Insights on empowering teams to enhance employee satisfaction and deliver exceptional customer service.

5. ADP’s Commitment & Small Business Toolkit: Mohamed discusses ADP Canada’s long-term vision and tools to support SMB growth with practical HCM solutions.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. You’re listening to AI for SMBs, a series dedicated to spotlighting the transformative power of Artificial Intelligence for Canadian startups and small businesses. Today, we explore how custom software and AI solutions drive growth, efficiency, and enterprise value.

Joining us is Cory Silva, Co-Founder & Chief Revenue Officer at Sixth Summit, an AI-first software development agency and studio. Cory is also an angel investor, podcast host, and content creator, helping businesses move faster, operate leaner, and capture more value through proprietary technology.

Key Highlights:

1. AI & Custom Software for Growth: Cory explains how AI and tailored software help SMEs modernize systems, automate workflows, and drive long-term value.

2. Entrepreneurial Journey: From corporate career to tech entrepreneur, Cory shares the lessons learned while entering an unfamiliar industry.

3. Family & Leadership: How becoming a husband and father shaped his approach to creating both professional and personal value.

4. Sixth Summit Difference: Building fast, low-risk prototypes and proprietary solutions like ShipAngular and Clerify to accelerate growth.

5. Community & AI Trends: Cory shares insights on content creation, community-building, and the future of AI in business.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by SK. You’re listening to AI for SMBs, a dedicated series showcasing the transformative power of Artificial Intelligence for Canadian startups and small businesses. Today, we explore how AI can empower teams, enhance efficiency, and drive business growth while remaining human-centered.

Joining us is Christopher June, Founder & CEO of IntelliSync Solutions, an AI-native business consultancy based in Chatham. Chris leverages two decades of leadership experience in financial services to help entrepreneurs integrate AI responsibly, build AI-native cultures, and unlock the strategic potential of automation for small businesses.

Key Highlights:

1. AI Training & Risk Management: Chris explains how responsible AI adoption starts with training, governance, and clear data protection policies.

2. AI for Human Efficiency: AI enhances productivity without replacing humans, freeing teams to focus on innovation and customer relationships.

3. AI-Native Business Culture: Embedding AI into company culture promotes inclusion, equitable workplaces, and data-driven decision-making.

4. Empowering Entrepreneurs: Chris shares his career pivot from financial services to small business advocacy, demonstrating AI’s role as an equalizer.

5. Innovation & Future Vision: IntelliSync’s GPT Builder and Business One platform aim to make AI accessible, human, and transformative for Canadian businesses.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how tailored financial planning helps Canadian entrepreneurs, real estate investors, and families protect wealth, solve complex challenges, and secure their legacy.

Joining us is Johnathan Pollock, Managing Partner and Founder of Thompson & Pollock Wealth Inc., who shares his expertise in building holistic financial strategies for business owners in the trades, investors, and families. He also highlights practical solutions for liquidity, succession, and long-term planning.

Key Highlights:

1. Attracting Talent: Why benefits plans reduce turnover and boost morale in trades businesses.

2. Liquidity Challenges: How Insured Corporate Pension Plans help build tax-efficient wealth.

3. Cottage Succession: Using life insurance to plan for taxes and preserve family legacy.

4. Holistic Planning: Tailored strategies supported by a trusted professional network.

5. Future Legacy: Johnathan’s motivation and vision for helping entrepreneurs build lasting wealth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of baby tech, highlighting how innovative robotics and AI are transforming the stroller experience for modern parents.

Joining us is Anne Hunger, Co-Founder and Chief Product Officer at Glüxkind Technologies. With extensive experience in partnerships and business development, Anne leads Glüxkind in designing smart, safe, and practical products like the Rosa smart stroller, while scaling global collaborations and driving business growth.

Key Highlights:

1. Innovating in a Regulated Space: Blending AI and robotics with safety to modernize the stroller industry.

2. The Rosa Smart Stroller: Features like dual-motor assist, adaptive braking, and automatic rocking for modern parents.

3. Awards & Partnerships: How CES recognition and media coverage drive growth and open strategic collaborations.

4. Business Development & Partnerships: Leveraging experience with Fortune 500 companies to identify impactful growth partners.

5. Future Vision & New Products: Glüxkind’s roadmap for innovation and staying at the forefront of baby tech.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Wi-Fi sensing technology is transforming data collection, enabling businesses to capture actionable insights without additional hardware or disruption.

Joining us is Tom Mathai, CEO at Aqusense Inc., a serial entrepreneur with over 27 years of global tech experience. Tom shares how Aqusense leverages AI-powered Wi-Fi sensing to detect human presence, monitor environments, and drive innovation across industries.

Key Highlights:

1. Wi-Fi Sensing Explained: How subtle RF signal variations detect human and object movements.

2. Technology Differentiation: Aqusense’s patented AI sensors for Human Presence Detection and environmental awareness.

3. Real-World Impact: Transformative applications across industries, from IoT to smart spaces.

4. Key Partnerships: Collaborations with companies like Splunk to expand market reach and innovation.

5. Entrepreneurial Vision: Tom’s global journey and long-term roadmap for Aqusense in IoT.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how small and medium-sized businesses can navigate the complexities of international trade, from tariffs to regulatory compliance, while optimizing global operations.

Joining us is Maria Pechurina, Director of International Trade at Peacock Tariff Consulting. Maria shares her expertise on geopolitical trade impacts, tailored tariff strategies, and leveraging free trade agreements to help businesses reduce costs, mitigate risks, and thrive globally.

Key Highlights:

1. Geopolitical Impacts on Trade & Tariffs: How tensions affect supply chains and strategies to build resilience.

2. Navigating Compliance & Regulatory Challenges: Steps for staying ahead of changing trade policies and accurate commodity classification.

3. Tailored Tariff Strategies: Lessons from clients on saving duties, expanding sales, and avoiding costly mistakes.

4. Leveraging Free Trade Agreements: Using FTAs to reduce costs, optimize tariffs, and grow globally.

5. Peacock Tariff Consulting’s Vision: Insights on future initiatives and the upcoming Small Business Summit session on October 24th.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian entrepreneurs and investors can navigate real estate private equity, uncovering opportunities in low-density residential developments and mid-sized markets.

Joining us is Joshua Hoo, Founder and CEO of Goodland Equity Partners. Joshua shares his expertise on smart capital deployment, risk management, and strategies for creating long-term value in today’s evolving real estate landscape.

Key Highlights:

1. Toronto’s Housing Slowdown & Growth Corridors: Understanding market shifts and strategic opportunities in mid-sized towns.

2. Real Estate Private Equity Explained: How private equity deals work and why they’re suitable in today’s interest rate environment.

3. Investor Strategies for Today’s Market: Advice for first-time and cautious investors on prioritizing opportunities.

4. Risk Management & Napanee Project: Insights into managing uncertainty and building a master-planned community.

5. Goodland’s Vision & Long-Term Growth: Joshua’s approach to delivering risk-adjusted returns and shaping the future of Canadian real estate investing.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how AI-powered automation is transforming document review, helping Canadian businesses save time, reduce costs, and prevent fraud.

Joining us is Lisen Kaci, Founder and CEO at Discrepancy AI, a Toronto-based startup leveraging pixel-level AI to detect errors, suspicious clauses, and fraud. Lisen shares his journey from engineering to entrepreneurship, and how Discrepancy AI is redefining document analysis across industries.

Key Highlights:

1. Founder’s Journey: The inspiration and “Aha!” moment behind creating Discrepancy AI.

2. Fighting Fraud & Errors: How the platform detects costly mistakes and prevents fraud for clients.

3. Beyond OCR: Advanced AI that intelligently analyzes documents for scalability and accuracy.

4. Scaling a Canadian Startup: Insights from Techstars and lessons on funding and partnerships.

5. Future Vision: Lisen’s roadmap for AI in real estate, finance, law, and broader business impact.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore early-stage investment and venture capital, highlighting how Canadian and immigrant-led startups can secure funding, scale globally, and turn ambitious ideas into reality.

Joining us is Miryam Lazarte, General Partner at GSA Ventures and Founder & CEO of Global Startups Accelerator. Miryam shares her insights on early-stage capital challenges, inclusive innovation, and the strategies that helped over 300 tech companies grow, including two unicorns.

Key Highlights:

1. Early-Stage Funding Challenges: How entrepreneurs can adapt strategies to succeed in a tough funding market.

2. Moneyball Strategy: GSA Ventures’ approach to backing high-potential startups from the Global Startups Accelerator.

3. Unicorn Lessons: Key takeaways from two unicorn alumni for globally-minded startups.

4. Navigating Canadian VC: How Canada’s venture capital landscape differs and tips for attracting investors beyond a great idea.

5. Global Startups’ Vision: Supporting immigrant-led tech startups and fostering inclusive innovation across Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore mergers, acquisitions, and succession planning, focusing on how Canadian private companies can create meaningful wealth and secure their future.

Joining us is David Turnbull, Senior Vice President and Head of IG Private Company Advisory (PCA). With over 27 years of experience in investment banking and capital markets, David leads a team specializing in M&A and corporate finance advisory, helping business owners navigate high-impact transactions with confidence.

Key Highlights:

1. Value Creation: David shares how IG PCA helps business owners prepare for major transactions and create significant value, including real-world examples like the "Petcoke story."

2. Successful Deal Elements: Insights on deal structuring, negotiation, and critical steps for a smooth sale and transition.

3. Competitive Advantage: How IG Private Wealth leverages data and technology to provide fast, cost-effective advisory for high-net-worth business owners.

4. Public Listing Considerations: Advice on when a company should consider going public and the key deal-structuring elements involved.

5. Global Expansion & M&A: Strategic considerations for mid-market companies planning international growth through mergers and acquisitions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can leverage secure, low-cost, real-time payment solutions to adapt to evolving financial behaviors and drive local economic growth.

Joining us is Lauren Mostowyk, Head of Integrated Marketing & Communications at Interac Corp., a leader in brand, corporate communications, and integrated marketing. Lauren shares insights from Interac’s Summer Spending Snapshot, innovative payment solutions, and strategies to foster trust and leadership in Canada’s financial ecosystem.

Key Highlights:

1. Summer Spending Insights: Key trends from Canadians’ spending habits and what SMBs should focus on.

2. Tap Canadian & Local Impact: How Interac Debit helps small businesses save and reinvest in their communities.

3. Leadership & Trust: Building trust in financial services to support entrepreneurs and local economies.

4. Adapting to Financial Behaviours: Innovations enabling secure, real-time payments for consumers and businesses.

5. Brand Strategy & Vision: Integrating marketing and communications to support Canadian businesses and future growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how marketing, sales, and AI are reshaping SMBs, with insights from Jordan Gutierrez Keever, COO of Wishpond.

Jordan’s entrepreneurial journey—from a coffee cart to founding Laleo.com and now leading SalesCloser.ai at Wishpond—shows how businesses can leverage innovative technology to scale. Today, we discuss the future of marketing, the growth of AI, and what the next successful AI company could look like.

Key Highlights:

1. Entrepreneurial Lessons: Key lessons from early ventures that helped Jordan build Wishpond’s marketing suite.

2. Changing SMB Marketing: Major shifts in SMB marketing and how Canadian businesses can stay competitive.

3. AI’s Growth in SMBs: How SalesCloser.ai boosts sales and AI opportunities for SMBs.

4. Next Big AI Success: What the next AI-driven success could look like and how entrepreneurs can build it.

5. Wishpond’s Future & Scalewise: Vision for Wishpond’s growth and how Scalewise helps businesses scale marketing and sales.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore business scaling, culture development, and authentic human connection, focusing on how entrepreneurs can grow thriving organizations while maintaining strong relationships in a tech-driven world.

Joining us is Nick Thompson, Co-Founder & President of VEA Office Professionals Inc. Nick brings over 25 years of executive experience building internationally recognized, award-winning companies, advising North American businesses on scaling, culture, and enterprise growth.

Key Highlights:

1. Scaling Strategies: Nick shares the #1 approach for SMBs to grow effectively in today’s competitive landscape.

2. Business Culture: Insights into what culture truly means and why it’s critical for adaptability and long-term success.

3. Authentic Human Connection: How companies can maintain genuine connections with teams and clients in a tech-first, remote environment.

4. Entrepreneurial Lessons: Nick reflects on key lessons learned over 25+ years and their impact on strategic growth and leadership.

5. VEA’s Model & Future Vision: How VEA empowers lean growth, optimizes operations, and supports companies in focusing on core strengths.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore workflow automation and AI, and how Canadian SMBs can eliminate manual work, reduce operational friction, and scale efficiently without significantly increasing headcount.

Joining us is Mohannad “Mo” El-Barachi, Co-founder and CEO at Wrk.com. Mo is a serial entrepreneur who scaled SweetIQ to acquisition and now leads Wrk.com, a low-code automation platform backed by $55M+ in funding. He shares insights on leveraging AI and automation to drive growth, reduce hidden costs, and empower non-technical business owners to implement smart workflows quickly.

Key Highlights:

1. Automation for Growth: How SMBs can compete with large competitors by leveraging AI and automation without expanding headcount.

2. The Hidden Costs of Manual Work: Workflows SMBs should automate to cut inefficiencies and boost business performance.

3. AI & Automation Without a Dev Team: How Wrk enables non-technical owners to launch their first automation in under 24 hours.

4. Wrk’s Unique Value & Human-in-the-Loop: Pre-built bot libraries and oversight ensure accurate, compliant, and context-aware automation.

5. Leadership & The Future of Automation: Mo’s vision for AI in business and guidance for building scalable, resilient ventures.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can empower frontline employees, improve engagement, and enhance productivity using innovative digital tools.

Joining us is Will Eadie, Chief Strategy Officer at WorkJam, the world’s leading digital frontline workplace. Will shares insights on simplifying operations, driving ROI, and shaping the future of frontline work for small and mid-sized businesses.

Key Highlights:

1. Frontline Advantage: Why empowering frontline employees is critical for engagement and retention.

2. Simplifying Operations: Strategies to consolidate communication, scheduling, training, and tasks in one platform.

3. Future of Frontline Work: How digital tools, automation, and feedback build a resilient workforce.

4. WorkJam Innovation: Mobile, bite-sized training improves onboarding, retention, engagement, and DEI.

5. Leadership & Vision: Will’s insights and his vision for the future of the digital frontline workplace.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we explore the strategic insights behind managing physical assets, a critical yet often overlooked driver of operational excellence and business value.

Our guest is James Reyes-Picknell, Director and Principal Consultant at Conscious Asset, a Mechanical Engineer and author of Uptime - Strategies for Excellence in Maintenance Management. James brings nearly five decades of experience across industries like mining, aerospace, manufacturing, and utilities, and is a recipient of Canada’s Sergio Guy Award for his contributions to the profession.

Key Highlights:

1. Impact of Physical Assets: James explains how machinery, fleets, and IT systems drive business success and the hidden costs of neglected maintenance.

2. The Value of Doing Maintenance Right: Real-world examples of how proactive maintenance reduced costs by 20% and increased revenue by up to $1 billion.

3. Why Companies Overlook Assets: Common misconceptions and structural mindsets that lead businesses to view maintenance as an expense rather than an investment.

4. Strategies for Excellence in Maintenance Management: Leadership, training, and consulting practices that ensure reliable, high-performing assets.

5. The Future of Asset Management: Insights on AI, predictive maintenance, and upcoming conferences shaping the evolution of asset management worldwide.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how technology and AI are reshaping residential property management to deliver smarter, more seamless customer experiences.

Joining us is Jeff Hahn, CIO of FirstService Residential, one of North America’s largest residential property management companies. With decades of IT leadership, Jeff shares how his team is driving innovation through digital transformation and AI-powered solutions.

Key Highlights:

1. Life. Simplified. at Scale: How FirstService Residential designs digital experiences that simplify life for residents and boards.

2. HODA® AI Assistant: How this proprietary AI solution delivers 24/7 support while enabling property managers to focus on strategy.

3. People-First Tech Leadership: Lessons Jeff has learned about driving adoption and building trust in digital transformation.

4. The CIO’s Role in Service Industries: How technology leadership has evolved with AI and rapid digital change.

5. Future of Property Management: Jeff’s vision for scaling impact with AI and smart tech across North America.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the transformative world of commercial insurance, focusing on how a leading Canadian brokerage is leveraging technology and innovative strategies to deliver tailored solutions for business owners.

Joining us is Michael Malfa, CEO and Co-founder of Boardwalk Insurance Corporation. With over 15 years of experience, Michael drives Boardwalk’s mission to build Canada’s most accessible and sophisticated brokerage platform, combining technology and expert guidance to elevate the client experience.

Key Highlights:

  1. Scaling a Bootstrapped Business: Challenges and lessons from building a business from the ground up.
  2. Evolving Insurance Landscape & Brokerage Role: How technology enables brokers to deliver tailored, transparent solutions.
  3. Competitive Landscape & Future of Insurance: Key trends, opportunities, and the impact of technology on the industry.
  4. Technology & Workforce Skills: How brokerages are reshaping skill requirements across sales, operations, and customer service.
  5. Boardwalk’s Vision & Recent Achievements: Milestones, digital innovation awards, and the long-term strategy for growth and impact.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how financial advisory is evolving with technology, personalization, and purpose to help Canadians achieve long-term financial security.

Joining us is Daniele Farinaccia, Senior Vice-President, Distribution and Channel Management at Sun Life Canada, who shares insights on empowering advisors with cutting-edge tools, balancing innovation with personal relationships, and shaping the future of financial advice.

Key Highlights:

1. Advisor Evolution: The shift toward holistic and personalized financial advice.

2. Advisor Tools: How Sun Life equips advisors to create healthier futures for clients.

3. GenAI Innovation: Using AI to enhance advisor-client relationships.

4. Growth & Opportunities: Sun Life’s commitment to supporting advisor success.

5. Vision for Advice: The future of financial advisory in a dynamic market.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of AI governance, focusing on the critical role of AI assurance and how companies can build trustworthy AI systems.

Our guest today is Fion Lee-Madan, Chief Product Officer at Asenion. Fion brings extensive leadership experience and strategic vision in the AI governance field. Asenion, born from the merger of Fairly AI and Anch.AI, is an AI Trust, Risk, and Security Management (TRiSM) platform that ensures ethical AI deployment. Today, we discuss the importance of AI governance, regulatory frameworks, and Asenion’s vision for shaping the future of AI in business.

Key Highlights:

1. Asenion’s Story: The decision behind acquiring Anch.AI and the shift to a full-spectrum AI Trust solution.

2. AI Assurance & Risk Management: How Asenion helps mitigate AI risks throughout the model lifecycle, aligned with global regulatory frameworks.

3. ROI of AI Investments: Measuring the ROI of AI investments to ensure innovation and tangible returns in regulated sectors.

4. The Human Factor in AI: How Fion’s personal experience shapes her approach to building ethical and trustworthy AI solutions.

5. Future of AI Governance: Asenion’s vision for AI governance and leadership in the industry, aligned with regulatory standards.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Andrew Lockhead, CEO and Co-founder of Stay22, is disrupting the travel and entertainment industry with innovative monetization tools and a resilient startup journey.

Andrew shares his insights on building strong company culture, navigating product-market fit, and leading through challenges such as the pandemic. From empowering creators to monetize content to shaping the future of event and travel technology, Stay22 is transforming the way industries adapt and thrive.

Key Highlights:

Building Culture: How Stay22’s leadership dynamic fosters collaboration and trust.

Finding PMF: Lessons learned in achieving product-market fit in a fast-changing industry.

Resilience in Crisis: How Stay22 adapted after losing 90% of revenue during COVID.

Innovative Tools: How Stay22 turns maps, links, and videos into revenue streams.

Future Vision: The roadmap for disrupting travel and event tech with interactive solutions.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this special AI for SMBs series, we explore how Artificial Intelligence is transforming the way Canadian small and medium-sized businesses operate, innovate, and grow.

Joining us today is Howard Chang, Founder and Chair of The Turn Lab Inc. and CEO of Just Meeting Rooms. With expertise in marketing innovation, digital transformation, and AI adoption, Howard shares insights on building purpose-driven businesses, navigating uncertainty, and leading with resilience.

Key Highlights:

SME Challenges: Howard outlines the biggest threats facing SMEs in the AI era and how leaders can plan for sustainable growth.

Falling in Love with the Problem: Why focusing on problems—not solutions—fuels real innovation and relevance.

Entrepreneurial Energy: The importance of fostering creativity and avoiding leadership mistakes that stifle team potential.

AI in Marketing & Resilience: How AI is reshaping digital commerce and the lessons learned from personal and professional setbacks.

Global Expansion & Purpose: The B Corp journey and launching Just Meeting Rooms in the UK with a focus on profit with purpose.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we dive into the role of technology transformation in scaling businesses, focusing on how growth-driven companies can move from chaos to clarity through automation, AI, and scalable systems.

Andrew Andreoli from Trajectory Group and Heather Gordon from Initus Technologies join us to explore the signs businesses should upgrade from legacy tools, the key to integrating CRM and ERP systems, and the future of enterprise systems for Canadian businesses.

Key Highlights:

1. Legacy System Upgrades: When and why mid-market companies need to move beyond legacy tools.

2. The System Design Trap: How businesses can avoid the common traps when scaling with platforms like Salesforce and NetSuite.

3. Unified Operating Models: Building a seamless Go-To-Market-to-Finance system for speed and clarity.

4. AI and Automation: How Initus powers optimization and what lessons businesses can apply in their own tech transformations.

5. Future of Enterprise Systems: Trajectory’s role in helping businesses scale effectively and the future of enterprise systems in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we dive into the bold world of Public Relations and explore how businesses can break through the noise to earn media-dominating coverage in today’s crowded news cycle.

Our guest is Patrick McCaully, a former broadcast journalist and the founder of Pointman News Creation, an award-winning PR agency ranked internationally for its fearless and inventive approach. With 25 years of experience, Patrick has engineered some of the most talked-about stories in Canadian media and built a reputation for never settling for “vanilla PR.”

Key Highlights:

1. Trojan Horse Approach: Why Canadian SMEs can still win coverage with bold, idea-driven PR.

2. The Best Idea Wins: How turning a plain pitch into a Globe and Mail front page proves creativity beats conformity.

3. Earned Media & AI Search: Why media credibility is becoming more valuable than ads or SEO in the age of AI.

4. Choosing the Right PR Partner: The one key question entrepreneurs must ask before hiring an agency.

5. Pointman’s Legacy & Future of PR: Lessons from generating 3,000 media hits from just 15 pitches.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Darian Kovacs. In this episode, we explore the future of workforce development and how Canadian SMEs are central to talent growth, innovation, and economic resilience.

Our guest is Mark Beckles, CEO of Palette Skills and Upskill Canada, a leader with over 25 years of experience driving transformative initiatives in financial services, non-profits, and workforce development. Mark has led programs like RBC Future Launch and RBC Upskill, supports inclusive prosperity through advisory roles, and is recognized as one of Canada’s most influential Black Canadians.

Key Highlights:

1. Vision for Workforce Development: Mark shares his 3–5 year plan for Palette Skills and Upskill Canada, focusing on scaling SME impact and talent growth.

2. Upskilling SMEs: How tailored training programs help small and medium businesses unlock opportunities and deliver measurable results.

3. Balancing Policy & Practice: Insights on aligning federal funder expectations with the everyday realities of SMEs.

4. Inclusivity in Skills Development: Supporting diverse communities, including Indigenous businesses, newcomers, and rural SMEs, through targeted programs.

5. Actionable Steps for Business Owners: Concrete ways to access Upskill Canada’s resources and future-proof your workforce in the era of AI and digital transformation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of conversational AI and how Canadian businesses can leverage AI-driven solutions to enhance customer engagement and sales automation.

Our guest today is Russell Ward, Co-Founder and CEO at Massively.ai. Russell’s journey spans leading marketing for brands like Teletoon, Cartoon Network, and Adult Swim, to pioneering AI-driven research with CRIS Research. At Massively, he has built MAT by Massively, a conversational marketing SaaS platform that empowers businesses to connect with customers using AI chat tools. Today, we discuss the evolution of Massively, practical AI adoption for small businesses, and the future of customer engagement in a digital-first world.

Key Highlights:

1. From Storytelling to AI Chatbots: How Massively transitioned from a storytelling platform to an AI-powered conversational marketing SaaS.

2. AI for Small Business: How AI chat tools help small businesses boost engagement, generate leads, and automate sales easily.

3. Adopting AI Tools: Simple steps for small business owners to build and manage AI chatbots using the self-serve MAT platform.

4. Future of Customer Engagement: The role of conversational solutions in driving meaningful connections and experiences.

5. DM Canvas & Vision Ahead: Massively’s long-term vision, lessons from DM Canvas, and the future of conversational marketing.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how data can help Canadian businesses better understand consumer behavior and capitalize on unique opportunities during major events.

Joining us is Lacy Lauks, Head of Visa Consulting & Analytics (VCA) in Canada, who leads a team delivering impactful insights across the payment ecosystem. Lacy shares how VCA data sheds light on spending patterns and what it means for small businesses.

Key Highlights:

1. Montreal Race Weekend Impact: Lacy explains how major events drive local spending and benefit small businesses.

2. International Visitors & Buy Local: Insights into visitor spending trends and the boost for Canadian SMEs.

3. Hottest Spending Categories: Which sectors see the biggest spikes and how businesses can prepare.

4. Leveraging Insights: How small businesses can use data-driven strategies without a dedicated analytics team.

5. Future Outlook: Lacy shares Visa’s perspective on evolving payment trends and AI’s role in the economy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the strategies and insights that empower entrepreneurs to achieve global ambitions. We’ll focus on the unique advantages of establishing a business in Canada, the vital role of its support ecosystem, and how international entrepreneurs can seamlessly integrate into the Canadian market.

Joining us today is Slava Apel, CEO of Canada Business Consulting, a cross-border advisory firm helping businesses expand into the Canadian market. Slava’s expertise guides companies through commercial and immigration readiness. Today, we'll discuss how to thrive in Canada by utilizing available support, the advantages of opening a business in Canada, and the role of mentors, government support, and professionals in fundraising.

Key Highlights:

1. How to Thrive in Canada by Utilizing Available Support: Slava outlines the key elements of Canada's support ecosystem—including mentors, government support, and professionals—that help businesses thrive, especially for those expanding into Canada.

2. Why There is an Advantage in Opening a Business in Canada Instead of Employment: Slava explains why opening a business in Canada presents distinct advantages for immigrant entrepreneurs, compared to seeking employment.

3. The Role in Fundraising of Incubators, VCs, and Angels: The distinct roles of incubators, VCs, and Angel Investors in the Canadian fundraising landscape, and how they collectively contribute to the success of startups.

4. The Role of a Mentor in High Potential Growth Businesses: The importance of mentorship in guiding high-potential growth businesses, helping them navigate challenges, identify opportunities, and accelerate development.

5. Slava's Unique Career and Global Expertise: How Slava’s diverse global experiences, from fishing to martial arts training, shape his business philosophy for helping companies with global expansion.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can unlock the full potential of their data through analytics, AI, and smart data strategies.

Joining us is Shanawaz Janmohamed, Analytics Director at Function Group Analytics, who brings extensive experience helping organizations centralize data, build analytics maturity, and harness AI/ML for smarter decision-making. Shanawaz shares how businesses can turn raw data into actionable insights and build scalable ecosystems for the future.

Key Highlights:

1. Data Centralization: Why a single source of truth is critical for accuracy and efficiency.

2. Analytics Maturity: Key stages of growth and pitfalls SMEs should avoid.

3. Advanced Analytics & AI: How AI/ML transform raw data into smarter, faster decisions.

4. Self-Serve Analytics: The role of automated reporting and visualization in empowering teams.

5. Future of Analytics: Building secure, scalable ecosystems to stay ahead of AI-driven trends.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how businesses can harness data, cloud, and AI to unlock growth, improve efficiency, and transform insights into strategic action.

Joining us is Omar Kazi, Senior AI and Enterprise Solution Architect at MIR Digital Solutions, who brings over 25 years of experience in enterprise technology and AI. Omar shares how mid-sized businesses are adopting cloud and AI, the role of analytics in differentiation, and his vision for the future of business technology.

Key Highlights:

1. AI Adoption for SMEs: Practical cloud AI use cases boosting growth and efficiency.

2. Generative AI in Action: How tools like ChatGPT and CoPilot enhance research and creativity.

3. Analytics for Differentiation: Turning data into predictive insights with Excel and Power BI.

4. The Role of Partners: Why a single AI services partner ensures clarity, growth, and ROI.

5. Future Outlook: Omar’s vision for technology and AI in shaping competitive advantage.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, AI, and data are reshaping the music industry, giving independent artists new tools to build sustainable careers.

Joining us is Geoffry Cubitt, CEO of StrmMusic North America, a digital innovation leader with decades of experience in global transformation. Geoffry shares how StrmMusic’s music career accelerator empowers artists with AI-driven insights, flexible funding, and control over their creative journey.

Key Highlights:

1. From Digital to Music: Geoffry’s journey from digital transformation to music disruption.

2. Music Career Accelerator: How StrmMusic differs from labels by keeping artists in control.

3. Career Assessment Ladder: AI-powered guidance helping artists grow sustainable careers.

4. Power of Data & AI: Using a dataset of 9M artists and 170M tracks to fuel artist decisions.

5. Global Expansion: StrmMusic’s vision for growth and upcoming NYC showcase partnerships.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the crucial role of digital governance and standards in shaping Canada’s online future, and why SMEs must embrace them to stay competitive.

Joining us is Keith Jansa, CEO of the Digital Governance Council, who shares how standards like AI ethics and cybersecurity empower businesses, why validation builds trust, and how SMEs can influence Canada’s digital policy landscape.

Key Highlights:

1. Digital Standards for SMEs: How standards like AI Ethics and Cybersecurity build trust.

2. Independent Validation: Why third-party verification gives SMEs a competitive edge.

3. Grassroots Leadership: How SMEs shape Canada’s cybersecurity and digital standards.

4. Executive Forum Impact: A platform helping SMEs influence Canada’s digital priorities.

5. Future of Digital Governance: Upcoming standards for responsible, secure innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how technology is reshaping immigration, making the process more transparent and scalable for Canadian businesses, schools, and newcomers.

Joining us are Jonathan Sherman, Head of Sales and Partnerships at BorderPass, and Michael Pietrocarlo, Head of Marketing at BorderPass. Together, they share how BorderPass, an AI-powered legal tech platform, is powering global mobility and helping Canada connect with vital global talent.

Key Highlights:

1. Immigration as a Growth Lever: Jonathan explains how SMEs can unlock growth by hiring internationally and shifting mindsets.

2. Complex Immigration System: Michael discusses why SMEs need strong legal infrastructure beyond quick fixes.

3. Scalable Solutions for Employers: Jonathan shares how BorderPass automated compliance for 1,500+ foreign workers.

4. Supporting Students & Newcomers: Michael highlights BorderPass’s school partnerships and affordable, lawyer-backed tools.

5. Future of Global Mobility: Jonathan and Michael outline their vision to build trusted pathways for Canada’s economy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the evolving role of human resources and how research-backed strategies can transform workplaces and drive stronger business outcomes.

Joining us is Maureen Cahill, Senior Managing Partner, Executive Services at McLean & Company. With 30 years of HR leadership experience across global organizations, Maureen shares her insights on talent management, leadership, and the future of HR.

Key Highlights:

1. Research-Backed HR Strategy: Maureen explains how HR leaders can use research and strategy to tackle today’s toughest challenges.

2. Workforce Trends: She discusses key trends shaping employee experience and workforce transformation.

3. McLean & Company’s Approach: How their team of former HR executives combines expertise with research to deliver value.

4. AI & Uncertainty: Maureen highlights how AI and data help HR leaders embrace change and drive growth.

5. Future Vision: Insights from the new CHRO Playbook and McLean & Company’s ongoing mission to support resilient workplaces.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore a debt-free financial model reshaping how Canadians can access home equity without monthly payments or added debt.

Joining us is Shael Weinreb, Founder and CEO of The Home Equity Partners, who shares his mission to bring the Home Equity Sharing Agreement (HESA) to Canada, offering a proven alternative that has supported U.S. homeowners for over 20 years.

Key Highlights:

1. Personal Mission: Why Shael founded The Home Equity Partners and the problem HESA solves.

2. Market Potential: How U.S. success shows growth opportunities for Canadian homeowners.

3. How It Works: A closer look at how HESA provides equity access without debt or payments.

4. Win-Win Model: The benefits for both homeowners and investors in real estate-secured returns.

5. Entrepreneurial Vision: Shael’s advice for entrepreneurs and his vision for the future of home equity in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how AI-driven financial tools are helping students build better habits through a simple, set-it-and-forget-it approach to money management.

Joining us is Lewie Moodley, CEO & Co-Founder of Pocket Financial, a platform launched in 2025 to help students save more, spend smarter, and reduce the stress of budgeting. He shares insights on building a student-first solution and his vision for the future of financial wellness in Canada.

Key Highlights:

1. The Student Finance Problem: Why a set-it-and-forget-it approach eases financial stress.

2. AI & Budgeting: How Pocket Financial eliminates the mental load of money management.

3. Frictionless Design: Building a product that meets students where they are.

4. Mission & Impact: Lessons from entrepreneurship and supporting diverse student success.

5. Future Vision: Launching in Alberta schools and expanding financial wellness nationwide.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the essential technologies driving steady growth for small and medium-sized businesses, from modern websites to automation and AI.

Joining us are Jacob Hodara, President, and Alex Rakhmilevitch, Marketing Manager at IDL Web, who share insights on website maintenance, CRM, automation, digital marketing, and security strategies that help Canadian SMEs stay competitive.

Key Highlights:

1. Modern Websites: Why updated websites and lead funnels are critical for growth.

2. Maintenance Matters: How regular updates prevent hacks and ensure long-term performance.

3. CRM & Automation: Why shifting from paper to automation saves time and drives smarter engagement.

4. Strategic IT Investment: How to prioritize automation and find the right consultants.

5. Security & Marketing Impact: Why robust web security and integrated digital marketing boost business outcomes.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how enterprise sales technology is transforming the quoting process, enabling businesses to move from manual spreadsheets to intelligent, automated revenue engines.

Joining us is Daniel Kube, CEO of ServicePath, a Canadian SaaS leader recognized in Gartner’s Magic Quadrant for CPQ Application Suites. Daniel shares how servicePath is redefining Configure, Price, Quote (CPQ) and revenue lifecycle management for global technology providers.

Key Highlights:

1. AI in Sales Operations: Daniel explains how AI-native solutions accelerate sales and reduce errors.

2. Eliminating Revenue Leakage: Insights on how servicePath CPQ+ optimizes pricing and profitability.

3. Future of Sales Tech: What Gartner recognition means and where enterprise sales is headed.

4. Global Expansion: How servicePath grew from MSP-specific challenges to global enterprise solutions.

5. Canadian Leadership: Daniel shares the advantages of scaling a tech company from Canada to the world.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how SaaS, leadership, and company culture come together to transform everyday business challenges into global solutions.

Joining us is Dean Mathews, Founder and CEO of OnTheClock, an employee time tracking app supporting over 16,000 companies and 170,000 users worldwide. Dean shares his journey from idea to impact, his philosophy on leadership, and how teamwork and innovation drive sustainable success.

Key Highlights:

1. From Idea to Global SaaS: Dean’s journey turning a kitchen-table concept into OnTheClock.

2. Solving SME Pain Points: How the app reduces payroll errors and streamlines scheduling.

3. Culture & Leadership: Why values and trust are the backbone of effective teams.

4. Teamwork & Innovation: How collaboration drives features employees and businesses love.

5. Future of Time Tracking: Dean’s vision for AI-powered payroll and OnTheClock’s growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore vector databases and how they are revolutionizing the way organizations manage and gain insights from massive amounts of unstructured data.

Our guest today is James Luan, Partner and VP of Engineering at Zilliz and a Technical Advisory Committee member of the LF AI & Data Foundation. James brings experience leading database development at Alibaba Cloud and Oracle, and holds a master’s in Electrical and Computer Engineering from Cornell University. At Zilliz, he oversees engineering initiatives for Milvus, an open-source vector database powering semantic search, RAG, and AI-driven data solutions globally.

Key Highlights:

1. Vector Databases Explained: What vector databases are and why Zilliz built a company around them for scalable unstructured data search.

2. Zilliz & Milvus Differentiation: Unique scalability, cost efficiency, open-source leadership, and the fully managed Zilliz Cloud platform with sub-10ms latency.

3. Open Source & Company Culture: How open-source strategy drives community engagement and the story behind naming conventions like Milvus and Towhee.

4. Real-World AI Applications: How clients use Zilliz for semantic search, intelligent video analysis, recommendations, and RAG.

5. Future Directions & Global Reach: Upcoming AI trends, Zilliz Cloud BYOC on Google Cloud, and expectations for the AWS Summit Toronto on September 4th.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore what separates top-performing companies from the rest, uncovering best practices in leadership, strategy, and operations that drive resilience.

Our guests are Derrick Dempster and Ruby Williams from Deloitte Canada, leaders of the prestigious Canada’s Best Managed Companies program. Together, they share decades of expertise advising private companies across industries, providing invaluable insights into building resilient businesses in a changing economy.

Key Highlights:

1. Canadian Businesses at the Core: Why privately-owned companies are vital to Canada’s economy.

2. Traits of Resilient Leaders: How top companies turn disruption into opportunity.

3. Best Managed Benefits: The tangible value of the designation beyond recognition.

4. M&A and Global Growth: Strategies for SMEs to expand across borders.

5. Future Vision: How Deloitte Canada continues to empower and support entrepreneurs.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how workforce inclusion and gender equity fuel Canada’s economic growth and innovation by breaking down barriers and creating pathways for underrepresented groups.

Joining us is Nour Hachem, President and Founder of Build a Dream, a national nonprofit dedicated to empowering women and equity-seeking groups in traditionally male-dominated sectors. Nour shares her journey, the organization’s impact, and her vision for building a more inclusive workforce.

Key Highlights:

1. Inclusion & Growth: How workforce equity drives Canada’s economic development.

2. Breaking Barriers: Pathways for underrepresented groups in high-demand sectors.

3. Policy & Partnership: The role of government and collaboration in advancing equity.

4. Programs & Impact: How initiatives like Career Discovery Expos change communities.

5. Recognition & Vision: How Nour’s national recognition strengthens Build a Dream’s mission.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we spotlight the future of CleanTech with a pioneer in next-generation solar innovation, exploring how advanced photovoltaic technology is reshaping sustainability.

Our guest is Fabian de la Fuente, Co-founder and COO of Solaires Entreprises Inc., a Clean50 award recipient with over 100 patents and 40 years of global experience leading technology ventures. Solaires, founded in 2020, is on a mission to make solar energy more affordable, accessible, and impactful worldwide.

Key Highlights:

1. Vision for Next-Gen Solar: How Solaires’ mission and PVModules are redefining affordability and accessibility in solar energy.

2. Flexible PVModules: Why perovskite-based modules excel in low-light and indoor environments, with applications from IoT to wearables.

3. Environmental Impact: How Solaires reduces CO₂ output and cuts toxic e-waste with sustainable solar innovation.

4. Entrepreneurial Lessons: What Fabian’s UN presentation experience taught him about tailoring big ideas to the right audience.

5. Future Outlook: The significance of Solaires’ first commercial shipment and Fabian’s vision for scaling global impact.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode of AI for SMBs, we’re diving into the world of AI-powered search engines with Naeem Komeilipoor, Founder and CEO of Findora. Findora is Canada’s first AI-powered, human-centered search engine, delivering ad-free, private, and trustworthy answers across various sources. We’ll discuss its mission to rebuild trust in search, the AI solutions it offers, and how it’s making AI tools secure and private for both individuals and enterprises.

Key Highlights:

1. Canada’s First AI Search Engine: Rebuilding Trust in How We Search: Naeem discusses the inspiration behind Findora and how it offers ad-free, unbiased, and privacy-first answers.

2. AI Solutions with Real Impact: A look at Findora’s AI tools like ARTA and DANA, and how they help individuals and organizations navigate complex information landscapes.

3. Secure, Private AI for Everyday and Enterprise Use: Naeem explains how Findora’s technology offers secure, bilingual, and role-based AI models for businesses, hospitals, and government agencies.

4. The TEDx Talk Inspiration: Naeem shares how his TEDx talk on the dangers of AI shifted his focus from awareness to building real solutions with Findora.

5. The Future of Search and AI: Naeem discusses the future of search and AI, and how Findora is positioning itself to lead this change with its mission for verified knowledge and digital dignity.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology is reshaping small business insurance, making it faster, simpler, and more accessible for entrepreneurs across Canada.

Joining us is Danish Yusuf, Founder and CEO of Zensurance, who shares his journey from consulting to entrepreneurship, the company’s unique value proposition, and how it is addressing both traditional coverage needs and emerging risks like cybersecurity.

Key Highlights:

1. Origin Story: Danish’s journey from McKinsey to building Zensurance in 2016.

2. Small Business Index: Insights from the latest survey and what falling confidence signals.

3. Cybersecurity Gap: How SMEs can better prepare for increasing cyber threats.

4. The Zensurance Difference: Technology-driven transparency, education, and up to 35% savings.

5. Future Vision: Danish’s outlook for Zensurance and advice for Canadian entrepreneurs.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how digital identity, trust, and cybersecurity are shaping the future of Canada’s secure digital economy.

Joining us is Greg Rainbird, Enterprise Market Lead at Auth0, an Okta company, who shares insights on balancing security with convenience, closing the digital trust gap for small businesses, and building resilient customer trust in an era of constant cyber threats.

Key Highlights:

1. Cost of Lost Trust: Greg explains why trust is fragile and crucial in Canada’s digital economy.

2. Security vs Convenience: Why convenience often wins, and how passwordless adoption can help.

3. Closing the Trust Gap: How small businesses can turn security into a strategic advantage.

4. AI & Secure Innovation: Insights on AI in customer service and Okta’s latest enterprise solutions.

5. Future of Digital Trust: How Okta empowers leaders to innovate with flexible identity solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can take measurable climate action, from tackling digital emissions to integrating sustainability into their brand strategy.

Joining us is Paul Reynolds, Co-Founder and COO of The Offset Foundation, an entrepreneur who pivoted from advertising and events to climate tech. Paul shares how his company is helping organizations address hard-to-abate emissions, fight greenwashing, and adopt purposeful sustainability practices.

Key Highlights:

  1. Carbon Credits Explained: How the voluntary market drives real climate impact.
  2. Digital Emissions: Why AI and cloud use are fueling them, and how Offset.org measures and offsets.
  3. Transparency & Greenwashing: Why businesses must embrace accountability in climate action.
  4. Entrepreneurial Pivot: Paul’s journey from digital signage to building a climate tech venture.
  5. Future of Sustainability: How combining offsetting with insetting shapes corporate responsibility.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how AI-driven platforms are transforming the future of work by simplifying processes, boosting engagement, and empowering managers with actionable insights.

Joining us is Guillaume Roy (G.R.), Co-Founder and Chief Product Officer at Workleap, a global HR tech leader generating over $100M in annual revenue. G.R. shares how Workleap’s transition to AI is shaping tools for recognition, performance, and employee engagement while keeping humans at the center of work.

Key Highlights:

1. From Startup to Global Success: Lessons from Workleap’s 19-year journey of sustainable growth.

2. Workleap AI: How AI enhances engagement and performance without replacing the human touch.

3. Companion Knowledge: Turning data into fair, actionable insights for HR and managers.

4. Growth & Innovation: Insights from acquisitions and releases shaping next-gen HR tech.

5. Leadership & Culture: G.R.’s approach to leading AI adoption with simplicity and experimentation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian businesses can achieve enterprise-level clarity without enterprise-level complexity by leveraging AI, automation, and modular systems thinking.

Joining us is Swapnil Ghorpade, Founder of Modular 1 Labs, a systems-driven consulting firm helping ambitious founders and growing businesses unlock scale. With a cross-industry background in construction technology, SaaS, and business systems, Swapnil shares how modular thinking empowers SMEs to thrive in an AI-first world.

Key Highlights:

1. AI-First Future: How SMEs can access enterprise-level clarity without enterprise-level costs.

2. Modular Thinking: Turning chaos into clarity with scalable, ecosystem-based systems.

3. SaaS & Creator Economy: The role of AI, vibecoding, and creators in shaping SME growth.

4. Construction & Lean Practices: Trends driving efficiency with BIM and lean workflows.

5. Humanizing Brands: How Conversational AI products can reduce churn and improve CX.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how professional freelancing is redefining recruitment and creating new opportunities for Canadian businesses and independent experts.

Joining us is Simon Gravel, CEO of freelance.ca, a digital entrepreneur and founder of freelance.group, the largest freelance platform in the GAS region. Simon shares his entrepreneurial journey, the vision behind freelance.ca, and how flexible work models are shaping the future of recruitment in Canada and beyond.

Key Highlights:

1. Entrepreneurial Journey: How a personal pain point led Simon to build a global freelance platform.

2. freelance.ca Offering: What the platform provides to connect businesses with top-tier talent.

3. Freelance Market Insights: Key findings from freelance.ca’s study on Canadian freelancing.

4. Empowering Professionals: How flexible work boosts productivity and knowledge access.

5. Future of Recruitment: Simon’s vision for AI-driven talent matching and global leadership.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of medical communications and the power of co-foundership in building a purpose-driven business in a complex industry.

Joining us are Lorie Spence and Carolyn Pritchard, Co-Founders of Bridge Medical Communications, who share their journey of translating complex medical information into impactful communications, the lessons of partnership, and their perspective as women entrepreneurs in healthcare.

Key Highlights:

1. The Founding Story: How Bridge began with a shared vision and complementary skills.

2. Purpose-Driven Growth: Lessons learned while navigating a complex healthcare industry.

3. Power of Co-Foundership: Insights on trust, balance, and learning in partnership.

4. Women in Healthcare: Unique perspectives and advice for women entrepreneurs.

5. Decision-Making Together: How alignment and collaboration drive effective leadership.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian SMEs can leverage enterprise-grade IT innovation, AI, and cybersecurity in a way that’s both accessible and cost-effective.

Joining us is Sted Chen, Founder and President of New Value Solutions, a leader with over 30 years of experience in technology and consulting. Sted shares how he built his firm from a one-person venture into a global consulting practice dedicated to helping SMEs transform IT into a true business enabler.

Key Highlights:

1. AI for SMEs: Practical ways AI can save time on admin, research, and sales proposals.

2. IT as a Business Enabler: How a top-down strategy turns IT from a cost center into growth.

3. Cybersecurity & Recovery: Why SMEs must plan for both defense and rapid recovery.

4. The Boeing Experience: Lessons from Boeing that now empower Canadian SMEs.

5. Fractional CIO & Future Vision: How SMEs benefit from strategic IT leadership and innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.

In today’s episode, we’ll discuss the importance of employee empowerment, lessons from PeopleToGo’s 25-year journey, and how technology resources drive business success.

Joining us today is Chris Collins, Vice President and Managing Partner at PeopleToGo Inc., a Canadian company celebrating 25 years in business. Chris is a recognized leader in staffing and IT services, named a Top 100 Staffing Leader to Watch and Business Person of the Year.

Key Highlights:

1. The Power of Employee Empowerment in Business Growth: Chris explains how empowering employees drives innovation and sustainable growth for SMBs.

2. Why SMBs Can’t Afford to Overlook Their Staff: The talent mistakes SMBs make and how a people-first culture becomes a competitive advantage.

3. Lessons from 25 Years of Putting People First: Key lessons from PeopleToGo’s growth and success, driven by people-first milestones.

4. Aligning Technology Resources & Services for Business Outcomes: How PeopleToGo aligns tech resources to deliver measurable results for SMBs and enterprises.

5. Leadership, Recognition & Future Outlook: Chris discusses the significance of recognitions and how they reflect PeopleToGo’s values and future vision.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re exploring the critical world of digital trust infrastructure and how new technologies are safeguarding organizations from fraud and risk in today’s digital economy.

Our guest is Meyer Mechanic, Founder and CEO of Vaultie, a company leading the charge in securing verifiable documents against the growing threat of AI-powered fraud. From protecting documents against deepfakes to building Canadian digital trust, Meyer shares his insights into Vaultie’s innovative solutions and the future of document verification.

Key Highlights:

1. Document Rails & AI Fraud Protection: Meyer explains how Vaultie’s technology secures verifiable documents from deepfakes and AI-driven fraud.

2. Adapting to Fraud in Industries: How sectors like law and auto finance are using verification technology to save time and protect against fraud.

3. Building Canadian Digital Trust: Why Canadian digital trust is essential, and how Vaultie helps businesses, citizens, and governments fight fraud.

4. Vaultie’s Solutions for Verification & Compliance: Meyer shares how Vaultie simplifies onboarding and verification for businesses.

5. Innovation & Future Vision: Meyer discusses Vaultie’s future in digital trust and how they’re empowering organizations globally.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how Canadian businesses can embrace purpose-driven strategies in B2B marketing, blending integrity, sustainability, and authentic growth.

Joining us is Nat Korol, Founding Partner of Hyphen Co., a values-led B2B marketing firm. With nearly two decades of experience in brand strategy and investor relations, Nat shares insights on building a purpose-led business, sustainable practices, and the role of mentorship in shaping the next generation of leaders.

Key Highlights:

1. Purpose-Led Business: Nat explains how B Corp certification shapes Hyphen’s impact and growth.

2. B2B Marketing Strategy: Proven approaches for professional service firms to connect with buyers.

3. Sustainable Marketing: What ethical growth means beyond environmental responsibility.

4. Leadership & Mentorship: How guiding future leaders aligns with Hyphen’s long-term vision.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore the intersection of world-class AI research and commercialization, tackling Canada’s long-standing challenge of scaling its own innovations.

Joining us is Dr. Daniel Wigdor, Co-Founder and CEO at AXL, a Canadian venture studio dedicated to turning applied AI research into scalable companies. Daniel shares how AXL’s Catalyst model, strategic partnerships, and bold vision aim to close Canada’s commercialization gap and shape a sovereign AI future.

Key Highlights:

1. Canada’s AI Gap: Daniel explains the risks of losing Canadian IP to foreign firms.

2. AI Catalyst Model: Insights on how AXL bridges research and business through partnerships.

3. Sovereign AI Strategy: Why high-quality, representative data is Canada’s competitive advantage.

4. Future of AI in Business: Promising applications and steps for scaling AI effectively.

5. AXL’s Vision: Launching 50 AI companies in five years to secure Canada’s global leadership.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we dive into the challenges and opportunities of building a values-driven business in the social impact space.

Joining us is Kathryn LeBlanc, Founder of LeBlanc (& co.) Communications and host of the Social Impact Comms Podcast, a communications and branding agency dedicated to nonprofits, social movements, and mission-driven organizations. Kathryn shares her journey of leading with purpose, growing a mission-aligned team, and scaling while staying true to core values.

Key Highlights:

1. Starting a Values-Driven Business: Kathryn explains the early challenges and lessons of aligning growth with core values.

2. Mission-Aligned Teams: Strategies for building teams that combine skills with shared purpose.

3. Leading with Purpose: How leadership in the social impact sector differs from traditional business.

4. The Shift to Team Leadership: Lessons from hiring the first employee and building supportive systems.

5. Advice for Entrepreneurs: Kathryn’s guidance for those pursuing sustainable impact-driven ventures.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how financial technology is reshaping the future of finance, from AI-driven advancements to evolving global regulations.

Joining us are Babu Nair, Founder and Managing Director of FTF, and Narasimham Nittala, Co-Founder and Strategy & Research Leader. Together, they share how FTF is building bridges across global fintech ecosystems while creating new opportunities for SMEs and innovators.

Key Highlights:

1. AI in Financial Services: Babu shares how AI is transforming financial institutions and fintechs.

2. Evolving Regulations: Narasimham explains how compliance and asset protection shape new models.

3. SME Opportunities: Babu highlights strategies and pitfalls for startups in the fintech space.

4. Global Collaboration: How FTF connects innovators, investors, and institutions across continents.

5. FTF’s Vision: Insights into the Hi2AI series and global partnerships driving innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the evolving role of physical workspaces and how thoughtful design can shape talent attraction, retention, and company culture.

Joining us is Alex Sisk, Vice President of Sales at OFGO STUDIO, a Toronto-based family-owned furniture manufacturer with 45 years of experience. Alex shares insights on the company’s growth, the strategic importance of office environments, and their mission of “Premium For All.”

Key Highlights:

1. The Office Is Not Dead: Why physical workspaces still play a vital role post-pandemic.

2. Attracting & Retaining Talent: How SMEs can use office design to engage Gen Z and beyond.

3. Furniture & Culture: The impact of design on collaboration, well-being, and company culture.

4. Industry Resilience: How OFGO STUDIO adapted and achieved nearly 200% growth.

5. Future Vision: Alex shares the company’s mission and outlook for evolving workspaces.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology, data, and Generative AI are reshaping financial services, improving client experiences, and transforming the way employees work.

Joining us is Monique Allen, SVP and CIO for Canadian Technology and Enterprise Architecture at Sun Life. With over two decades of leadership across top financial and technology firms, Monique shares how Sun Life is advancing digital innovation while maintaining a strong commitment to security, equity, and responsible AI.

Key Highlights:

1. GenAI for Advisors: How Sun Life’s Notes Assistant enhances advisor-client conversations.

2. Iris – GenAI Agent: The award-winning tool improving productivity and service desk efficiency.

3. Responsible AI: Insights on how digital leadership empowers advisors and clients alike.

4. Employee Adoption: Strategies Sun Life uses to drive GenAI adoption across its workforce.

5. Global Vision: How Sun Life’s international perspective shapes its future technology strategy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how Canadian SMEs can cut through marketing noise, build genuine customer trust, and create meaningful connections in today’s tech-driven world.

Joining us is Nima Mirpourian, Founder and CEO of Will Be Live, a strategist with over 15 years of experience helping businesses blend creativity, technology, and innovation. Nima shares why trust and human connection remain the ultimate competitive advantage in modern marketing.

Key Highlights:

1. Missing the Mark: Why so many SMEs fail to connect and how empathy builds stronger trust.

2. Audience Insights: Going beyond demographics to understand motivations that drive conversions.

3. Human Connection as Advantage: Why trust outshines AI tools as the real differentiator.

4. Future of B2B Marketing: Where the industry is headed and how SMEs can compete with creativity.

5. Will Be Live’s Mission: How Nima’s holistic approach helps businesses grow sales pipelines.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the world of international trade and customs tariffs, examining how Canadian businesses can manage risks, reduce costs, and streamline global operations.

Joining us is Kyle Peacock, Founder of Peacock Tariff Consulting, who brings over 20 years of expertise in procurement, logistics, and customs compliance. With experience at companies like Nestlé and Wrigley, Kyle shares insights into navigating geopolitical shifts, strategic tariff management, and the future of trade regulations.

Key Highlights:

1. Tariffs & Geopolitics: How trade agreements and shifting policies affect Canadian businesses.

2. Strategic Tariff Classification: Kyle shares how proper classification can drive big savings.

3. Avoiding Mistakes: Common pitfalls in tariff management and upcoming regulatory changes.

4. Passion for Trade: The story of Cuban cigars at 15 that sparked Kyle’s global trade journey.

5. Future Vision: How Peacock Tariff Consulting helps SMEs cut costs and embrace AI in trade.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we uncover how businesses can navigate economic uncertainty by refining their marketing strategies and focusing on what truly drives results.

Joining us is Christine Tolton, Founder and CEO of Red Cat Marketing, a global agency celebrating 20 years of impact. With decades of expertise, Christine shares insights on strategic marketing, leadership, and the evolving role of AI in the industry.

Key Highlights:

1. Marketing in Uncertain Times: Christine explains why old strategies no longer work and how businesses can adapt effectively.

2. Owned Assets First: Why strengthening your owned assets is critical before investing in paid ads.

3. AI vs. Agencies: Christine breaks down the difference between DIY marketing with AI and working with a strategic partner.

4. Leadership Lessons: How slowing down shifted her leadership style and team execution.

5. 20 Years of Impact: Christine shares Red Cat Marketing’s legacy and its vision for new opportunities.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we explore how technology is reshaping business travel, expense management, and employee experience while helping companies control costs.

Joining us is Krysten Hrycoy, Director of Partner Success – Travel at SAP Concur, where she leads global partnerships with top Travel Management Companies. Krysten shares her insights on bridging perception gaps, managing costs, and using AI to optimize corporate travel.

Key Highlights:

1. Business Travel Disconnect: Krysten explains why finance leaders and employees often disagree on travel value.

2. Managing Costs: How SMEs can control rising travel expenses without disengaging employees.

3. Perception Gaps & Policies: Creating multi-generational travel policies that meet diverse needs.

4. AI-Assisted Travel: How SAP Concur’s AI-powered tools simplify travel and boost compliance.

5. Future Outlook: SAP Concur’s vision for driving efficiency in finance, travel, and invoice management.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the intersection of communications, entrepreneurship, investing, and leadership, and how strategic storytelling can amplify changemakers.

Joining us is Melissa Durrell, CEO of Durrell Communications, an award-winning strategist, angel investor, former Waterloo City Councillor, and Co-Founder of Roseview Global Incubator. Melissa shares her diverse journey, from journalism to politics to empowering founders, and her commitment to mentorship and women’s leadership.

Key Highlights:

1. Strategic Communications: Why every SME needs a plan that includes crisis preparation.

2. Women in Angel Investing: Melissa explains how women investors empower changemakers.

3. Leadership in Politics: Why more women should run for office and lead in government.

4. Career Reinvention: Advice for entrepreneurs embracing new opportunities with confidence.

5. Mentorship & Global Impact: How Melissa champions women leaders and changemakers worldwide.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our Tech Forward series, where we spotlight the technologies helping Canadian businesses drive innovation, efficiency, and growth.

Joining us is Ali Masoud, Senior Finance Solution Architect at Talan, a global consulting firm and SAP Gold Partner. Ali shares his expertise on the macro impact of finance, bridging technology with strategy, and the journey to SAP Cloud ERP.

Key Highlights:

1. Macroeconomic Factors: Why agile cash flow management is critical for CFOs in project-driven firms.

2. Finance & Technology: How digital tools enable SMBs to manage cash flow and strengthen strategy.

3. SAP Cloud ERP: Lessons learned from real-world implementations in mid-market firms.

4. Talan’s Expertise: What sets SKALA Finance and SKALA Professional Services apart in transformation.

5. Agile Playbook: How Talan’s model helps finance leaders build resilience and agility into planning.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we dive into how Canadian SMEs can navigate the future of work by leveraging talent, AI, and inclusion to drive innovation and growth.

Joining us is Dr. Wendy Cukier, Academic Director of the Diversity Institute, and co-author of Innovation Nation. Dr. Cukier shares her insights on how businesses can build resilient, diverse, and innovative organizations even in uncertain times.

Key Highlights:

1. Skilling Up vs. Hiring: Dr. Cukier discusses strategies for upskilling talent and retaining key employees.

2. AI Adoption: How SMEs can innovate with AI despite limited resources and overcome challenges.

3. Strategies for Economic Uncertainty: Key strategies for SMEs to mitigate risks and ensure sustainable growth.

4. Diversity as a Growth Catalyst: How diversity and inclusion drive innovation and new market opportunities.

5. SME Summit & Future Vision: Dr. Cukier shares what to expect from the upcoming summit and her long-term vision for inclusion in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.

In today’s episode, we explore the essential role of technology, data, and leadership in navigating economic uncertainties and fostering growth for small and mid-sized enterprises. We’ll discuss how leveraging world-class software, mentorship, and innovation can empower Canadian businesses to thrive, especially in uncertain times.

Joining us today is Cinzia Bazzo, Managing Director of Canada at Sage. Cinzia has extensive experience in the tech industry and is deeply committed to mentoring the next generation of talent, particularly young women in tech.

Key Highlights:

1. Current Business Challenges & Sage's Support for SMBs: Cinzia discusses how Sage is helping SMBs tackle challenges, boost efficiency, and reduce risks during uncertain economic times.

2. Mentorship: Cultivating the Next Generation of Leaders: The importance of mentorship in driving innovation and developing diverse talent, especially for young women in tech.

3. AI Capabilities & Innovation in Financial Software: How Sage’s AI tools like Sage Copilot and the AI Trust Label help finance teams and sales managers increase efficiency and value.

4. Propelling Finance Teams & Strategic Product Roadmaps: Cinzia explains how Sage Intacct’s AI-driven features boost performance and provide real benefits to Canadian SMBs.

5. Sage's Mission, Digital Network & Future Impact: How Sage’s mission to digitize SMBs aligns with their vision to empower Canadian businesses and build a better working world.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we dive into the powerful intersection of research, creativity, and purpose-driven business. We’ll explore how community engagement and equity-driven solutions are key to solving complex challenges like health equity, climate action, and education.

Joining us today is Brandy Svendson, CEO, Creative Director, and Co-Founder of Be the Change Group. With over 20 years in public health and 30 years in creative industries, Brandy has dedicated her career to uniting diverse expertise to drive measurable change.

Key Highlights:

1. Be the Change Group: Uniting Research & Creativity for Impact: Brandy shares what inspired her to start Be the Change Group and the surprising aspects of leading a business that merges diverse skill sets.

2. Scaling a Mission-Driven Business & Becoming a B Corp in Canada: The challenges and rewards of growing a B Corp in Canada and how B Corp status shapes Be the Change Group's success.

3. Equity-Driven Community Engagement & Building Trust: How to co-create public health campaigns with communities and ensure equity is a lived process, not just a value.

4. Real-World Impact & Tackling Complex Challenges: Brandy discusses a project like her cervical cancer work with global partners and how it reshaped her view of impact.

5. Leadership Philosophy & Legacy for Canadian Business: How leading a purpose-driven business shapes Brandy’s growth strategy and the legacy she hopes to leave in advancing global equity.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode of our exclusive AI for SMBs series, we’ll explore the transformative power of AI for small and medium-sized businesses. We’ll discuss how AI is reshaping the future of work, improving productivity, and providing real ROI for businesses embracing innovation.

Joining us today is Sylvia Rence, Director of Marketing & Business Development at KeyData Cyber. Sylvia, a licensed Clinical Psychologist turned Marketing Executive, brings a unique perspective on B2B marketing, AI, and SaaS. She has over a decade of experience building high-impact marketing strategies.

Key Highlights:

1. Marketing is Psychology – Connecting Without a Big Budget: Sylvia shares how small businesses can use core psychology to connect with their audience and drive action on a budget.

2. Small Team, Big Impact – Building Marketing That Works from Scratch: How to prioritize and create marketing impact with limited resources.

3. Demand Generation on a Budget – What Actually Works and How AI Can Help: The common mistakes small businesses make in demand generation and how AI can boost impact on a budget.

4. Translating Complex Buyer Behavior & Global Perspective: Sylvia discusses shifts in consumer behavior and how businesses can quickly adapt, especially in international markets.

5. Leadership, Resilience & Recent Successes: Sylvia reflects on leadership lessons and how her small team at KeyData Cyber completed a full rebrand in just 7.5 weeks.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we focus on competition law and its vital role in creating a fair and innovative marketplace for businesses. We’ll discuss how the Competition Bureau works to protect competition, how small businesses can comply with competition law, and the resources available to help businesses navigate this landscape.

Joining us today is Majid Charania, Director of Compliance and Outreach at the Competition Bureau. Majid will provide insights into how the Bureau fosters competition and how businesses can ensure they’re operating within the law.

Key Highlights:

1. Why Competition Law Matters to Small Businesses and Entrepreneurs: Majid explains the importance of competition law for small businesses and how it impacts their operations.

2. How the Bureau Helps Protect and Promote Competition: How the Competition Bureau protects and promotes competition, benefiting small businesses and consumers.

3. How to Protect Your Business with Compliance Measures: Practical steps for small businesses to ensure compliance with Canadian competition law and avoid legal issues.

4. Available Resources for Businesses: The resources and guidance the Competition Bureau offers to help businesses understand their competition law obligations.

5. Reporting Anti-Competitive Behavior: What to do if a business suspects anti-competitive behavior and how to report it.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we dive into the critical area of Human Resources and explore how businesses can access expert HR support without the overhead of full-time staff. We’ll discuss the advantages of fractional HR services, the challenges of policy development, and the transformative role of AI in HR.

Joining us today is Brad Ratz, Director of Growth Strategy and Client Experience at H2R Business Solutions, an Ontario-based HR consulting firm that provides tailored HR services to small and medium-sized businesses.

Key Highlights:

1. How We Support Business as a Fractional HR Firm: Brad explains the advantages of H2R’s fractional HR model and how it helps SMBs access expert HR support without the cost of a full-time department.

2. Policy Development and Organizational Sludge: How H2R helps businesses create clear, effective policies and avoid inefficiencies that hinder organizational growth.

3. AI in HR: Brad discusses the future role of Artificial Intelligence in HR and highlights AI tools that will shape the future of HR functions for small and medium-sized businesses.

4. Supporting Growth at Hospice of Waterloo Region: Insights into how H2R supported Hospice of Waterloo Region’s HR needs during their expansion.

5. Key HR Considerations for SMEs: The most critical HR considerations small businesses may overlook and the proactive steps they should take to ensure a strong and compliant HR foundation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode, we dive into the crucial world of SaaS data protection, exploring the risks businesses face and how to ensure continuity in a cloud-first environment.

Joining us is Eric Simmons, CEO of Asigra, a leader in backup and recovery solutions for nearly four decades. Eric shares insights on SaaS risks, the AWS shared responsibility model, and how Asigra’s new SaaSAssure platform integrates cybersecurity with data protection.

Key Highlights:

Why SaaS Data Protection Matters: Eric explains the risks businesses overlook in cloud reliance.

The AWS Shared Responsibility Model: What leaders need to know to avoid critical gaps.

Unique SaaS Risks: Insights into common vulnerabilities and “AHA moments” from executives.

SaaSAssure Platform: How it delivers robust backup and recovery for multiple SaaS apps.

Backup Meets Cybersecurity: Why Asigra focuses on the overlap for maximum protection.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the recruitment challenges facing Canadian SMEs and how businesses can attract and retain top talent in a competitive labor market.

Joining us is Zag Dutton, Founder and President of Career Connections Canada Inc, a recruitment firm that has been delivering tailored hiring solutions since 1995. With more than three decades of expertise, Zag shares proven strategies for sourcing high-caliber candidates and building lasting client partnerships.

Key Highlights:

Founding Journey: Zag shares how her need for balance and independence led to creating Career Connections Canada.

Recruitment Solutions: Strategies to help SMEs avoid hiring pitfalls and find high-caliber candidates.

Lasting Relationships: How Career Connections integrates candidates as long-term assets for client success.

Commitment to Excellence: The principles behind the firm’s “client comes first” philosophy.

Awards & Recognition: What recent accolades mean for the firm’s reputation and impact in recruitment.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore the role of the Financial Services Regulatory Authority of Ontario (FSRA) in strengthening consumer protections, fostering innovation, and building a sustainable financial services sector.

Joining us is Stuart Wilkinson, Chief Consumer Officer at FSRA, who leads efforts to amplify the consumer voice, develop key frameworks, and address challenges in Ontario’s evolving financial landscape.

Key Highlights:

1. FSRA’s Mission & Stuart’s Journey: Stuart shares FSRA’s mission and his path from advising on its creation to becoming its first Chief Consumer Officer.

2. Supporting Vulnerable Consumers: How FSRA’s Consumer Office uses surveys, frameworks, and outreach to support vulnerable Ontarians.

3. Innovation & Small Businesses: Stuart explains how FSRA promotes innovation while ensuring a competitive and well-regulated market.

4. Promoting High Standards: Insights on how FSRA responds to market changes and upholds strong business conduct.

5. Future Vision & Grants Program: Stuart discusses FSRA’s grants program and its role in securing a stronger financial future.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how digital presence, effective communication, and content creation have become vital skills for growth in today’s business world.

Joining us is Jola Jovani, Founder of Joint Reality Media, a platform offering practical tools for relational skill-building, communication, and personal development. Jola shares her journey as a creator and her insights on building meaningful connections online.

Key Highlights:

1. Building Online Presence: Jola explains how Joint Reality Media helps individuals and businesses enhance their digital visibility and relational skills.

2. Journey as a Creator: She shares her personal path into content creation and what inspired her work.

3. Actionable Advice: Practical tips for businesses to grow online and the types of content that drive engagement.

4. Audience-Centered Services: How Joint Reality Media designs workshops and tools that foster connection and growth.

5. Future Vision: Jola highlights what’s next for Joint Reality Media and its evolving direction.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into one of the most critical HR challenges facing Canadian SMEs: employee retention. With retention outpacing other HR priorities, we’ll explore how AI-enabled tools are transforming the workplace and offering new solutions for small and midsize businesses to enhance employee engagement and streamline HR processes.

Joining us is Eduardo García Rodriguez, a Content Analyst at Capterra, who specializes in translating emerging tech trends into practical insights for SMEs. With his extensive research and expertise, Eduardo has contributed to publications like The Times and Tech Radar. Let's dive into how AI tools are reshaping HR, why retention is such a key issue, and how Canadian SMEs can leverage technology for better results.

Key Highlights:

1. Retention – Canada’s Biggest HR Challenge for SMEs: Eduardo explains why retention is the top HR challenge and its impact on other priorities.

2. AI-Enabled HR Tools & Measurable Lift in Retention and Engagement: How AI tools enhance employee engagement while maintaining the human touch in HR.

3. Bridging the AI Adoption Gap in HR: Insights into the adoption gap and how SMEs can foster internal learning to maximize AI software investments.

4. The Realities of SME Challenges: Eduardo shares a personal perspective from seeing his sister’s entrepreneurial journey.

5. Actionable Insights for SMEs & Capterra's Future Research: Valuable insights from over 2 million user reviews and what’s to come in Capterra’s research series for SMEs.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In today's episode, we're diving into the critical world of corporate communications, brand awareness, and crisis management in an AI-dominated era.

Our guest, Adnan Bashir, Senior Manager of Global Corporate Communications at Hansen Technologies, shares his expertise in leveraging digital media, navigating crisis communications, and using AI to amplify storytelling while maintaining authenticity.

Adnan brings extensive experience from global corporate communications, including C-Suite advisory and a leadership role at the Canadian Public Relations Society. Today, we'll discuss the evolving landscape of branding, using AI in PR, managing crises in a digital-first world, and building brand awareness through digital media.

Key Highlights:

  1. The Evolving Landscape of Marketing & Branding for Entrepreneurs: Adnan discusses Hansen Technologies’ success in audience growth through employee-focused content.
  2. AI and Communications: Adnan shares how SMEs can use AI for storytelling while keeping authenticity intact.
  3. Effective Crisis Communications in a Social Media and AI-Dominated World: Key steps for responding to crises in today’s digital environment.
  4. Leveraging Digital Media for Brand Awareness: Effective strategies for Canadian SMEs to use social platforms for real results.
  5. Leadership, Recognition & Global Impact in Communications: Adnan reflects on his global experience and his outlook on Canadian companies building international brands.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our AI for SMBs series, where we spotlight the transformative power of Artificial Intelligence for Canadian businesses.

Joining us is Jeff Dutton, Founder of goHeather, an AI-powered contract review tool designed for businesses. With a background in law and over a decade of experience advising clients on technology and corporate matters, Jeff shares how goHeather is reshaping legal services for SMEs.

Key Highlights:

1. Journey from Lawyer to Founder: Jeff explains how his legal career inspired the creation of goHeather.

2. Affordable Legal Support: How goHeather helps SMEs avoid costly mistakes and delays in contracts.

3. AI-Driven Contract Review: The benefits of in-line redlining, smart filters, and Playbooks for SMEs.

4. Innovations in Legal Tech: How new AI tools, including a Microsoft Word app, enhance speed and accuracy.

5. Future Vision: Jeff outlines goHeather’s growth plans and its mission to redefine legal services globally.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we focus on how small business owners and farmers can build lasting legacies through integrated tax, bookkeeping, and advisory services. We’ll discuss how FBC is leading the way in providing specialized financial support for entrepreneurs, especially in rural areas, and how technology and AI-powered financial planning can make a difference.

Joining us today is Yves Millette, CEO of Farm Business Consultants (FBC). With over two decades of experience in executive leadership, Yves is at the helm of FBC, Canada’s largest provider of tax, bookkeeping, and payroll services for small business owners and farmers.

Key Highlights:

1. FBC's Evolution: From Tax Prep to Full Financial Partner: Yves shares how FBC’s transformation into a full financial partner has impacted 20,000+ Members and what sets their support model apart from traditional accounting firms.

2. Rural-First, World-Class Execution & Strategic Partnerships: Yves explains how FBC delivers world-class execution for rural businesses and farmers and how the integration with Harvest enhances its capabilities.

3. AI-Powered Financial Planning for Farmers and SMEs: How FBC uses AI to enhance financial planning and save time for both advisors and Members, benefiting small business owners and farmers.

4. The Future of Rural Entrepreneurship & Wealth Transfer: Yves discusses the importance of rural wealth transfer for Canada and how rural entrepreneurs will evolve in the next 5–10 years.

5. Controlling Legacy & FBC's Impact: Yves explains how FBC helps families control their legacy and how the impact of FBC’s 20,000+ Members and $42 million in savings highlights their success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. This episode is part of our AI for SMBs series, where we explore how Artificial Intelligence is shaping the future of work, productivity, and growth for Canadian businesses.

Joining us is John Stix, co-founder, entrepreneur, author, and speaker, who is now at Nucleus, an intuitive platform for deploying conversational AI. John shares insights on AI’s role in business, leadership, and building purpose-driven cultures.

Key Highlights:

1. Future of AI in Business: John shares how Nucleus is making conversations effortless with intelligent AI solutions.

2. AI as Amplification: Why leaders should see AI as a tool to elevate people, not replace them.

3. Leadership in Disruption: How purpose and self-awareness help leaders navigate change with confidence.

4. Nucleus Enterprise: The benefits of designing AI voices and flows without technical complexity.

5. Future of Leadership & Culture: John reflects on purpose-led leadership and what’s next for Nucleus.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode of our exclusive Tech Forward series, we’re discussing the importance of digital accessibility for Canadian businesses. We'll explore the common challenges SMBs face, how to build an effective accessibility plan, and the steps businesses can take to close gaps and make a lasting impact on digital inclusion.

Joining us today is Jeff Mills, Co-Founder of GrackleDocs Inc., a leader in software and services designed to make digital content accessible for everyone.

Key Highlights:

1. Common Accessibility Challenges for SMBs: Jeff discusses the biggest barriers SMBs face in making their digital content accessible and how competing priorities affect their progress.

2. Building an Effective Accessibility Plan: How organizations new to digital accessibility should begin creating a plan and the key elements it should include.

3. Closing Gaps and Creating Lasting Impact: Jeff shares strategies for addressing legacy content issues and making accessibility efforts sustainable long-term.

4. Jeff’s Journey into Accessibility: How Jeff’s personal experience as a father of a daughter with a disability influenced his focus on digital accessibility.

5. The Role of Technology in Scaling Accessibility: The role technology plays in helping organizations efficiently scale their accessibility efforts.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we dive into the pressing issue of caregiver burnout in the workplace and explore innovative solutions to help companies support their employees while enhancing productivity. We’ll discuss how ConSoul is helping caregivers manage their responsibilities and how businesses can benefit from integrating this support into their employee benefits.

Joining us today is Fabio H Buritica, Head of Marketing at ConSoul, a platform designed to support unpaid family caregivers with essential resources, respite services, and tools to reduce burnout.

Key Highlights:

1. Caregiver Burnout in the Workplace: Fabio explains what caregiver burnout is and why small and medium-sized businesses should care about supporting their employees facing it.

2. How ConSoul Helps Working Caregivers Perform Better: How ConSoul’s app supports caregivers and improves their productivity and well-being.

3. How Companies Can Benefit from Integrating ConSoul: The broader benefits for businesses adopting ConSoul as part of their employee benefits package, including time and cost savings.

4. The Inspiration Behind ConSoul: Fabio shares personal stories from the founders that inspired the creation of ConSoul and its mission to help working caregivers.

5. ConSoul's Future Vision and AI Innovations: Fabio discusses ConSoul’s future vision, including the upcoming launch of Carington and new AI Agents to assist with caregiving and administration.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we're diving into the dynamic world of digital marketing with the co-founders of Prime Stratix Digital Marketing, a Muslim-owned agency based in Mississauga, Ontario. We’ll explore long-term marketing strategies, entrepreneurship, and how faith influences their business practices.

Joining us today are Sultan Jeddi (CEO), Elias Azimi (COO), and Maiwand Kakar (CTO), who will share their journey of building Prime Stratix and discuss strategies for propelling businesses forward with cutting-edge digital solutions. Let’s dive in!

Key Highlights:

1. Long-Term Marketing Strategies: Sultan explains why focusing on sustainable, long-term marketing is essential for Canadian SMEs to achieve online growth.

2. Prime Stratix's Entrepreneurial Journey:The team shares what inspired them to launch Prime Stratix and their approach to scaling medium-sized businesses.

3. Faith in Business: Sultan discusses how faith is integrated into their business practices and influences company culture and client relationships.

4. Key Digital Marketing Strategies: Maiwand and Elias explore how Prime Stratix’s services like SEO, Paid Ads, Web Design, and AI work together to drive results.

5. Digital Marketing Trends: The team forecasts the trends that will shape the next 3-5 years and how businesses can prepare for future growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we explore how mentorship shapes entrepreneurial success and how technology is transforming these vital relationships.

Joining us are Gil Katz and Simon Raybould, Co-Founders of MentorEase. Together, they share how their mentoring software and upcoming book Managing Mentoring Programs are helping businesses, schools, and organizations build impactful mentoring experiences.

Key Highlights:

1. Finding the Right Mentor: Gil shares how entrepreneurs can identify mentors and what inspired the creation of MentorEase.

2. Maximizing Relationships: Simon explains how mentors and mentees can foster strong, effective connections.

3. Managing Programs at Scale: Gil discusses different mentoring programs and how software saves time and ensures impact.

4. AI-Powered Matching: Simon elaborates on how AI enhances mentor-mentee matches and program outcomes.

5. Future of Mentorship: Gil and Simon outline their vision for advancing mentoring with technology and thought leadership.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re diving into the crucial topic of online reputation management and how leveraging customer trust can significantly boost your growth. As online reviews heavily influence consumer decisions, we’ll explore how to build a stellar online presence and turn satisfied customers into loyal brand advocates.

Joining us today is Mo Daouk, VP of Marketing at NiceJob, a reputation marketing platform that helps service businesses grow through the power of trust. Let’s discuss why online reputation matters, how to avoid common pitfalls, and how new tools like AI replies can revolutionize customer engagement.

Key Highlights:

1. Why Online Reputation is Essential for Service Businesses: Mo explains why a strong online reputation is a must for growth and customer decisions.

2. Common Mistakes in Reputation Management: Learn about the biggest mistakes businesses make and how to avoid them.

3. Using Social Proof to Win New Customers: How businesses can use reviews to actively attract new clients.

4. The Impact of Responding to Reviews: Why responding to reviews—both positive and negative—is key to building trust.

5. AI Replies and Get Repeats: Mo shares how NiceJob’s new features help businesses save time, improve engagement, and turn first-time clients into repeat customers.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. This episode is part of our exclusive Tech Forward series, where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses.

Joining us is Tyler Davey, CEO of Gravity, a modern finance platform built for the public sector. With 25 years of experience at AWS, Microsoft, and other leading firms, Tyler shares Gravity’s growth journey, product innovation, and how automation and AI are transforming public sector finance.

Key Highlights:

1. Why Automation Matters: Tyler explains why public sector financial reporting must move beyond manual processes.

2. Public Sector Challenges: Insights into the financial pressures faced by cities, counties, and local governments.

3. Gravity’s Growth Journey: Tyler shares key investments and strategies driving Gravity’s expansion.

4. Role of Automation & AI: How AI improves transparency and efficiency in government finance.

5. Future Vision: Tyler outlines Gravity’s market expansion plans and recent accomplishment

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we explore predictive leadership assessment and talent strategy, focusing on how businesses can make smarter, more equitable decisions about their most valuable asset—people. We’ll discuss the science behind leadership evaluation, how to remove bias from high-stakes hiring, and how to optimize team performance.

Joining us today is Elan Pratzer, Founder & CEO of System-3™, a platform that helps businesses assess leadership potential using simulations. With over 30 years of experience advising top CEOs and boards, Elan has a wealth of knowledge on building effective leadership teams.

Key Highlights:

1. The Science of Predictive Leadership & Ignoring the Obvious: Elan discusses why we often overlook clear talent solutions and how System-3™ was created to focus on real leadership behavior.

2. System-3™'s Product & Why Executive Hires Fail: Why so many executive hires fail and how System-3™ uses simulations to prevent costly hiring mistakes.

3. The Market for Predictive Leadership & Removing Bias: How System-3™ helps remove bias in hiring and succession decisions to find the right leaders for organizations.

4. The Impact of Delaying Tough Calls & Treating People as Assets: The real cost of delaying difficult talent decisions and how businesses can treat human capital as a high-impact investment.

5. Entrepreneurial Wisdom & Future of Talent Strategy: Elan’s advice for founders on making tough people decisions and his outlook on the future of talent strategy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode of our AI for SMBs series, we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada.

Today, we’re diving into the exciting world of human-AI collaboration with Ashraf Amin, Founder of Toronto Talks, a podcast that explores everything from innovation to ideology with a human-centered approach. Ashraf, a Canadian entrepreneur and storyteller, co-hosts Toronto Talks with Sophie the Sage, an AI co-host, discussing trends like Bitcoin and the future of work. Let’s explore how Ashraf blends values-driven storytelling with cutting-edge technology.

Key Highlights:

1. Toronto Talks: Human-AI Collaboration & Its Genesis: Ashraf shares the inspiration behind Toronto Talks and why he chose to add an AI co-host.

2. Values-Driven Storytelling & Influencing Digital Discourse: The importance of balanced, thoughtful storytelling and the impact of independent media.

3. Redefining Money & Innovation: Ashraf discusses how Bitcoin and decentralization are changing financial systems and entrepreneurship.

4. The Future of Work & Ethical Innovation: Ashraf explores the ethical considerations entrepreneurs must keep in mind as technology advances.

5. Engaging the Audience & Growth Vision: Ashraf’s vision for Toronto Talks, including live events and 4K content to engage a global audience.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we dive into the critical world of marketing analytics, funnel optimization, and scaling a successful SaaS business. We'll discuss the importance of data-driven decision-making and share insights into building and optimizing marketing funnels to improve conversions and ROI.

Joining us today is Mikael Dia, Founder of Funnelytics, a platform that helps marketers and business owners understand their marketing efforts through analytics and funnel visualization.

Key Highlights:

1. Marketing Funnels & Customer Journey Optimization: Mikael shares the biggest mistakes marketers make and how businesses can optimize their customer journeys to improve conversions.

2. Data-Driven Decision Making in Marketing: How businesses can use data effectively to make smarter decisions and visualize marketing performance.

3. Entrepreneurship & Scaling a SaaS Business: Lessons learned from building and scaling Funnelytics, including navigating challenges and celebrating wins.

4. The Inspiration Behind Funnelytics: What inspired Mikael to create Funnelytics and how he validated the idea during the early stages.

5. The Future of Marketing Analytics: Where Mikael sees the future of marketing analytics evolving with AI advancements and shifts in consumer behavior.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we explore the world of Enterprise Resource Planning (ERP) and how Microsoft Dynamics 365 Business Central and NAV are optimizing operations for Canadian businesses. We’ll discuss Innovia Consulting’s unique approach, their strategic growth in the ERP space, and the future trajectory of the ERP market.

Joining us today is Alan Wyne, CEO of Innovia Consulting, a premier Microsoft Dynamics 365 Business Central and NAV consulting firm with over 35 years of experience. Alan shares his expertise on ERP systems and how Innovia helps businesses maximize results.

Key Highlights:

1. Innovia Consulting: A Different Approach to ERP: Alan explains Innovia’s unique business model and how it stands out from other VARs in the ERP industry.

2. Strategic Acquisitions and Growth in the ERP Space: How Innovia’s strategy of acquiring smaller ERP firms has contributed to its growth and effective exits for business owners.

3. Innovia's Contribution to the ERP Industry: Why Business Central is considered the best ERP choice for SMBs and what sets it apart from other ERP systems.

4. The Future Trajectory of the ERP Market: Alan discusses the future of the ERP market and key trends businesses using Microsoft Dynamics 365 should prepare for.

5. Optimizing ERP Results & Connecting with Innovia: How Innovia helps businesses engage their teams and maximize results from Microsoft Dynamics 365 Business Central and NAV, with upcoming events and webinars.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the innovative solutions and visionary leaders driving Canada’s sustainable future. Our focus is on the clean tech sector and the urgent need to bridge the green skills gap, particularly for youth and small and medium-sized enterprises.

Joining us today is Maham Khalid, Founder of Revohub, a women-led social enterprise and AI-integrated training platform focused on clean tech. Maham is on a mission to democratize sustainability education and align the workforce with evolving labor market needs. Today, we’ll discuss why the clean tech sector faces a critical talent shortage, how Revohub personalizes learning, and the value of partnerships in driving measurable sustainability progress.

Key Highlights:

1. Why the Clean Tech Sector Faces a Critical Talent Shortage: Maham discusses the challenges and barriers to entering the clean tech sector, particularly for youth and SMEs, and the growing talent shortage.

2. Revohub’s AI-Integrated Platform and Outcome-Driven Education: How Revohub personalizes learning for each user and why outcome-driven education is crucial for workforce transformation in clean tech.

3. The Value of Partnership and Diversity in Green Transition: How Revohub fosters collaboration and the role of women and diverse voices in leading Canada’s green transition.

4. Real-World Impact: The Ontario Manufacturing Company Story: Maham shares the practical impact of Revohub’s platform, highlighting a real-world example from an Ontario manufacturing company.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode of AI for SMBs, we’re diving into the world of AI in bookkeeping and accounting. As AI continues to transform industries, understanding how it can enhance efficiency and provide greater value is crucial for small businesses and their financial operations.

Joining us today is Sal Rezai, Founder, Cloud Accounting Specialist, and Bookkeepers Mentor at Accounting By Sal Corp. Sal specializes in accounting, bookkeeping, and training services, including QuickBooks and FreshBooks. She is also the founder of the Bookkeeping Academy, where she mentors aspiring professionals. Today, we’ll discuss the impact of AI on bookkeeping, how accountants and bookkeepers can leverage AI tools, and essential questions small business owners should ask their bookkeepers.

Key Highlights:

1. AI in Bookkeeping: Will It Affect the Future of Bookkeeping? Sal shares his perspective on how AI will impact bookkeeping, whether through automation or augmenting human capabilities.

2. How Accountants and Bookkeepers Can Leverage AI: Practical ways bookkeepers and accountants can use AI tools to improve efficiency and provide greater value to clients.

3. Essential Questions Small Business Owners Should Ask Their Bookkeepers: The most important questions small business owners should ask to ensure they’re receiving optimal support and insights.

4. Sal’s Personal Journey and Mission to Help Bookkeepers: How Sal’s passion for helping others shaped his mission to empower bookkeepers and small business owners.

5. Recommended Resources for the SME Community: Tools and resources to stay informed about industry trends and manage business finances effectively.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast.hosted by Maheen Bari.

Joining us today is Steve Borza, CEO of Bluink Ltd., a leader in innovative solutions that safeguard citizens and businesses from identity fraud. With over 30 years of experience, Steve’s expertise is reshaping online trust through secure identity verification systems. Let’s dive in!

Key Highlights:

  1. The Critical Importance of ID Verification: Steve explains why ID verification is crucial for citizens, businesses, and governments in protecting against identity fraud and ensuring trust in online services.
  2. Digital Credentials: Power in Your Pocket: Learn about digital credentials and how they offer a secure and tamper-proof alternative to physical IDs, making online and in-person interactions safer.
  3. Seamless Digital Sign-Up & Restoring Online Trust: Steve discusses the impact of digital credentials on security, how they reduce data breaches, and how they help businesses restore trust in online commerce.
  4. Innovation, User Impact, and The "Aha!" Moment: Steve shares his thought process behind developing Bluink's eID-Me app and how it addresses real-world problems in digital security.
  5. Bluink's Growth, Future Vision & Career Insights: Steve reveals Bluink’s vision for the future of digital identity, how it’s solving real-world challenges, and his most memorable job experiences while building impactful security solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.

In today’s episode, we’ll dive into the world of capital markets, financing options, and global expansion for emerging companies. We’ll discuss the importance of market sentiment, explore non-bank financing solutions for SMEs, and look at international opportunities for listings and investment.

Joining us today is Adam Szweras, founder and Chairman of FMI Securities Inc. (formerly Foundation Markets) and a member of the Securities Law Group at Fogler, Rubinoff LLP. Adam has led FMI Securities since 2006, helping raise significant capital for emerging companies across various sectors.

Key Highlights:

1. Market Sentiment & Capital Raising for Emerging Companies: Adam discusses the role of market sentiment in financing and which sectors are attracting investment for Canadian entrepreneurs.

2. Non-Bank Financing for SMEs Today: The best non-bank equity and debt financing options available to Canadian SMEs and their advantages.

3. US & International Opportunities for Listing & Investment: Adam explains the opportunities for Canadian companies seeking capital in the US and global markets.

4. Listing Considerations & FMI's Transformational Growth: Key factors for companies to consider before listing on exchanges and how FMI's transformation enhances client services.

5. Recent Successes & Future Outlook for Capital Markets: Adam shares FMI’s recent successes and what they indicate about the market and outlook for emerging companies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the essential strategies and innovations driving workplace health and organizational well-being. We’ll focus on the critical role of virtual healthcare in supporting employees and the new benchmarks for quality and safety in virtual care.

Joining us today is Marc Robin, Medical Director at Dialogue, Canada’s premier virtual healthcare and wellness platform. Dialogue provides affordable, on-demand access to quality care and recently achieved the highest level of accreditation from Accreditation Canada. Today, we'll discuss Dialogue’s latest Health and Well-being report, how Dialogue can help HR proactively support their teams, and Dialogue's groundbreaking Accreditation with Exemplary Standing.

Key Highlights:

1. Dialogue’s Latest Health and Well-being Report: Marc shares key insights from Dialogue’s latest report and the most significant trends HR leaders should focus on regarding employee well-being.

2. How Dialogue Can Help HR Proactively Support Their Team: How Dialogue helps HR teams shift from a reactive to a proactive approach in supporting employee health and mental well-being.

3. Dialogue's Accreditation with Exemplary Standing by Accreditation Canada: What Dialogue's achievement of Exemplary Standing means for HR teams and organizations, setting new benchmarks for clinical excellence and service integration in virtual care.

4. The Impact of Low Well-being on the Workplace: The implications of low well-being and a lack of purpose on productivity and employee engagement, with 500,000 Canadians missing work each week due to mental illness.

5. Overcoming Obstacles to Health Prioritization: How Dialogue helps employees overcome obstacles like lack of time, cost, and motivation in prioritizing their health.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we explore the world of Public Relations and media outreach, transformed by AI and evolving digital landscapes.

Our guest is Gregory Galant, Co-founder and CEO of Muck Rack, an AI-powered PR software platform used by top organizations worldwide, including Google and Pfizer. We’ll discuss Muck Rack’s journey, scaling a bootstrapped company, and adapting to industry shifts.

Key Highlights:

1. Muck Rack's Founding & Pivotal Evolution: Gregory shares the inspiration behind Muck Rack and how its pivot addressed the needs of both journalists and PR teams.

2. Scaling a Bootstrapped Company & Adapting to Industry Shifts: How Muck Rack has achieved lean growth, sustained success, and the role AI plays in reshaping PR and media outreach.

3. Building & Leading a Remote-First Company: The challenges and opportunities of leading a fully remote company and fostering productivity across time zones.

4. Muck Rack's Innovation & Expanding Capabilities: How Muck Rack’s acquisitions and new features strengthen its position as an end-to-end PR solution.

5. Entrepreneurial Lessons & The Future of Communications: Key lessons learned from Muck Rack and The Shorty Awards, and trends shaping the future of communications, marketing, and journalism.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we explore the future of work, focusing on redesigning work models in the age of AI, enhancing productivity, and improving wellbeing. We’ll discuss how organizations can move beyond outdated systems, foster motivation, and embrace transformative workweek models like the four-day week.

Joining us today is Joe O’Connor, CEO and Co-founder of Work Time Revolution. Joe is a globally recognized leader in alternative work models and the former CEO of 4 Day Week Global. He is also the co-author of the upcoming book "Do More in Four," set to be published by Harvard Business Review.

Key Highlights:

1. The Scourge of 'Busy Work' & The Flawed Return-to-Office Debate: Joe explains why cutting busy work is key to boosting performance and why traditional time metrics fail to measure true results.

2. Wellbeing & Motivation: The Real Drivers of Productivity: How wellbeing and motivation drive productivity more than time, and how organizations can break the cycle of overwork.

3. Organizational AI Strategies: Overcoming Human-Level Barriers: The human barriers that hold back AI adoption and how leaders can overcome them to drive successful AI integration.

4. The Four-Day Workweek & Redesigning Work Models: How a shorter workweek can help reimagine work, reclaim time, and build sustainable performance cultures.

5. Future of Work Policy & "Do More in Four": Insights from Joe’s upcoming book and how the future of work is evolving to better support life.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.

In today’s episode, we dive into the vital area of midlife women’s health, exploring how technology is making meexpert care more accessible. We'll discuss how Blair Health is leading the way with personalized, evidence-based support for women across Canada, empowering them to take control of their health journeys.

Joining us today is Madge Rumman, Co-Founder and CEO of Blair Health, Canada’s clinical leader in midlife women’s health. Madge brings extensive experience in scaling tech platforms and pivoted her expertise to address the critical gap in women’s health.

Key Highlights:

1. Blair Health's Founding Story & Unique Team: Madge shares what inspired her to co-found Blair Health and the pivot from fintech to women’s health.

2. Product Innovation & AI Leadership in Midlife Women's Health: How Blair Health’s AI-powered technology is improving access to care and solving clinician bottlenecks.

3. Establishing Clinical Leadership & Expert-Led Care: How Blair Health ensures expert, evidence-based care, led by Dr. Lindsay Shirreff, for women through every stage of midlife.

4. Personalized Support, Health Tracking & Community Impact: How Blair Health’s personalized approach empowers women to take control of their midlife health journey.

5. Growth, Expansion & Future Vision: Madge discusses Blair Health’s national growth plans and its vision for transforming preventative care for midlife women across Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. In this episode of AI for SMBs, we’re exploring how AI is reshaping the future of work, improving productivity, and driving real ROI for businesses. With rapid advancements in AI, today’s conversation will shed light on the ways startups and SMEs can leverage this technology to gain a competitive edge.

Joining us today is Alex Bouchard, CEO & Co-Founder at V3 Stent. Alex, with over 10 years of experience in B2B digital strategies, has created innovative AI platforms like "Strat&Go" to help businesses simplify and optimize their operations across sales, HR, and marketing. Today, we’ll discuss the current and future state of the SaaS landscape, the impact of AI on startups, and how V3 Stent is helping businesses navigate these exciting changes.

Key Highlights:

1. The Present & Future of the SaaS Landscape: Alex shares key trends shaping the SaaS ecosystem and how SMEs are adapting to stay competitive.

2. AI's Impact on the Startup Ecosystem: The role of AI in transforming sales, HR, and marketing, and how V3 Stent's "Strat&Go" platform integrates AI for businesses.

3. Accelerating & Bootstrapping Efficiently: Strategies for startups to grow efficiently while adapting to fast-paced tech changes.

4. V3 Stent's Innovative Platforms & Driving Engagement: How "Stent" and "Strat&Go" support leaders in planning and executing strategies with integrated tools.

5. Leadership, Personal Brand & Adapting to Tech Change: Alex discusses his approach to leading teams through tech changes and inspiring innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re diving into the world of residential design and home inspections. As homeowners and buyers navigate the complexities of permits, building codes, and design decisions, expert guidance is essential to ensure safety, compliance, and informed choices.

Joining us today is Nicole Maurer, Owner and Designer at 729 Design. With her expertise in both residential design and building codes, Nicole offers invaluable insights into the home inspection process and the importance of trust and education in client relationships. Today, we’ll discuss the permit and building code process, the evolution of Nicole's business to include home inspections, and her experience as a woman in the trades.

Key Highlights:

1. Demystifying the Permit and Building Code Process: Nicole explains common pitfalls in the permit and building code process and how the right guidance makes a difference.

2. Evolving My Business: Adding Home Inspections: Nicole shares her decision to add home inspections to her services and how it reflects her adaptability to client needs.

3. Building Trust with Clients Through Education: The importance of empowering clients with knowledge and how it sets 729 Design apart.

4. Women in the Trades and Construction Industry: Nicole discusses her experiences and challenges as a woman in the industry and offers advice to others.

5. Personal Anecdote and the Importance of Guidance: Nicole shares an experience that solidified her understanding of guiding clients through complex processes.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re diving into the critical world of cybersecurity, a topic that affects every entrepreneur. In an era of evolving cyber threats, understanding the fundamentals of digital defense is essential for businesses of all sizes.

Joining us today is Patrick Mathieu, Co-founder of Hackfest.ca. With over two decades of experience in cybersecurity, including leadership roles at DoorDash and LogMeIn (now GoTo), Patrick is a seasoned expert in the field. Today, we’ll discuss the evolving threat landscape for Canadian SMEs, essential cybersecurity practices, vendor selection strategies, and the importance of human awareness in securing businesses.

Key Highlights:

1. The Evolving Threat Landscape for SMEs: Patrick shares the most prevalent cyber threats targeting Canadian SMEs today and how they've evolved.

2. Foundational Cybersecurity for Small Businesses: Essential cybersecurity steps that Canadian SMEs should implement to defend against common cyberattacks.

3. Navigating Cybersecurity Vendor Selection: Key considerations, red flags, and best practices for selecting the right cybersecurity vendor.

4. The Human Element & A Culture of Security: The importance of employee training and creating a proactive security culture within small businesses.

5. Community, Continuous Learning, and Patrick's Journey: Patrick discusses how his background shaped his cybersecurity passion and the role of communities like Hackfest in helping SMEs stay ahead.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the inspiring journeys of entrepreneurs and the innovative models driving social impact. We’ll focus on a unique intersection of faith, enterprise, and cultural renewal in the world of redemptive entrepreneurship.

Joining us today is Kevin McKay, Executive Director and Co-Founder of Kaleo Labs, a Certified Social Enterprise based in Canada. With over two decades of corporate experience and 12 years in international development, Kevin now helps social enterprises become more redemptive, sustainable, and impact-driven. Today, we’ll dive into Kevin’s transformative journey, define redemptive business, and explore the challenges and opportunities for faith-driven founders.

Key Highlights:

1. The Transformative Journey to Redemptive Entrepreneurship: Kevin shares why he transitioned from corporate sales and marketing to international development and co-founding Kaleo Labs, focusing on redemptive entrepreneurship.

2. Defining Redemptive Business & Sustainable Impact: What it means to build a redemptive business and how it differs from traditional socially responsible enterprises and non-profits.

3. Challenges for Faith-Driven Founders & Practical Support: Common challenges faith-driven founders face in balancing mission, financial viability, and spiritual formation.

4. The Role of Churches & Leaders in Supporting Social Entrepreneurship: How churches and Christian leaders can support social entrepreneurship beyond philanthropy, with a memorable experience shaping Kevin’s view.

5. Kaleo Labs' Vision, Impact & Future: The vision behind Kaleo Labs’ work in Canada, its impact on over 40 founders, and what’s next, including the upcoming Lab in B.C.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re focusing on how innovative businesses are responding to evolving consumer demands and leveraging new e-commerce models to scale. In a rapidly changing market, particularly with the rise of remote work and online shopping, adapting business models to meet new expectations is essential for success.

Joining us today is Andy Hsu, Co-founder of MotionGrey, a Vancouver-based company that has grown from flipping chairs on Craigslist to becoming an $18 million ergonomic furniture brand. Andy’s passion for gaming and entrepreneurship led to the creation of affordable, customizable gaming chairs and standing desks. Today, we'll discuss MotionGrey’s journey, how they’re responding to post-remote work demands, and the e-commerce models that are helping them scale.

Key Highlights:

1. MotionGrey's Entrepreneurial Journey & Early Inspirations: Andy discusses how MotionGrey evolved from flipping gaming chairs to an $18 million Canadian brand.

2. Responding to Evolving Consumer Demand & Ergonomic Needs: How MotionGrey is adapting to increased demand for affordable ergonomic options post-remote work.

3. New E-commerce Models & Strategic Marketplace Partnerships: How MotionGrey's partnership with Temu's Canadian seller program helped scale their business while staying lean.

4. Customer-Centricity & Unique Business Philosophy: The story behind MotionGrey's Christmas Eve delivery and how they maintain a people-first approach to customer satisfaction.

5. Innovation, Growth Roadmap & Future Vision: MotionGrey's plans for growth, including expansion into new markets like the US and new product categories.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. You’re listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we dive into how AI is reshaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.

Joining us today is Brendan Howe, CEO of Techify Inc., a Toronto-based technology company specializing in proactive IT support, cybersecurity, and productivity solutions powered by AI. Today, we’ll discuss the real cost of reactive IT versus proactive AI-driven support, making AI practical for businesses, and the importance of a transformation plan for AI adoption.

Key Highlights:

1. The Real Cost of Reactive IT vs. Proactive AI-Driven Support: Brendan explains the true cost of reactive IT support for SMBs and how Techify’s AI-powered solutions lead to reduced downtime and significant cost savings.

2. Making AI Practical for Businesses: How Techify is making AI practical for SMBs by automating tasks, enhancing security, and streamlining workflows without the need for a data science team.

3. AI Adoption (You Need a Transformation Plan): Key lessons from Techify’s experience in helping clients implement AI responsibly and effectively, while focusing on tangible business value.

4. Client Success Stories: Brendan shares a success story highlighting a specific challenge faced by a client and how Techify’s proactive AI-driven solutions made a measurable impact.

5. Implementing AI Tools Securely and Effectively: How Techify ensures AI tools like Microsoft Copilot are implemented securely and effectively within client organizations, with a focus on data protection and user adoption.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we celebrate Canadian entrepreneurship and explore the forces driving inclusive economic growth. Today, we’re discussing the significant economic contributions of queer and trans-owned businesses, the unique barriers they face, and the importance of supporting them for a more equitable marketplace.

Joining us today is Darrell Schuurman, Co-founder and CEO of Canada’s 2SLGBTQI+ Chamber of Commerce (CGLCC), an organization that connects 2SLGBTQI+ businesses to the corporate community and fosters economic growth. We’ll dive into how these businesses generate billions in economic activity, the challenges they face, and why supporting them benefits everyone.

Key Highlights:

1. The Economic Contribution of Queer and Trans-Owned Businesses: Darrell will discuss the significant $22 billion economic contribution from queer and trans-owned businesses and its importance to the Canadian economy.

2. Why Supporting These Businesses Benefits Everyone: Darrell will explain how supporting 2SLGBTQI+-owned businesses strengthens Canada's economy, benefiting not only the queer and trans community but all Canadians, given that 8% of businesses are 2SLGBTQI+-owned.

3. Unique Systemic Barriers These Entrepreneurs Face: Darrell will highlight the unique barriers queer and trans entrepreneurs face and how these challenges hinder their growth and success.

4. Pride 2025: A Pivotal Moment for Visibility, Economic Equity, and Collective Action: Darrell will discuss why Pride 2025 is crucial for increasing visibility, promoting economic equity, and fostering collective action to support 2SLGBTQI+ businesses.

5. How Inclusive Economies are Stronger: Darrell will share how inclusive economies are more innovative and resilient, with examples showing how supporting diverse entrepreneurs benefits the broader economy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re focusing on a groundbreaking initiative aimed at economic reconciliation and the growth of Indigenous entrepreneurs. Indigenous entrepreneurs are among the fastest-growing segments of business owners in Canada, driving innovation and economic development within their communities.

Joining us today is Miguel Barrieras, Chief Community Banking and Impact Officer at BDC. Miguel leads BDC’s Impact Program, Sustainability, and ESG functions, and heads the Community Banking team’s efforts to support underrepresented entrepreneurs. Today, we'll explore a new $100M initiative with the First Nations Bank of Canada, the critical importance of economic reconciliation, and how BDC supports Indigenous entrepreneurs driving Canada's economy.

Key Highlights:

1. BDC & FNBC's $100M Initiative for Indigenous Acquisitions: Miguel explains why BDC launched this $100M initiative to support Indigenous business acquisitions and the typical size and type of financing.

2. Economic Reconciliation & Empowering Indigenous Entrepreneurs: Why BDC focuses on Indigenous entrepreneurs as a key part of its strategy for economic reconciliation in Canada.

3. BDC's Community Banking & Partnership Expansion: How BDC’s Community Banking initiative strengthens support for Indigenous entrepreneurs, including the FNBC initiative with 10 financial and community lending partners.

4. BDC's Broader Role & Innovative Financial Solutions: How BDC expands support through innovative financial solutions like microcredit and the role of business transformations in evolving its offerings.

5. Impact, Sustainability & BDC's Future Commitment: Miguel shares BDC’s vision for sustainable entrepreneurship and its goal of adding $25 billion to Canada's GDP over the next five years.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today’s episode, we’re focusing on the crucial role of brand building and community trust, particularly at the local level. As businesses look to engage with their neighborhoods in meaningful ways, we’re diving into how global platforms like Nextdoor are localizing to cater to Canadian needs.

Joining us today is Christopher Doyle, Managing Director for Nextdoor Canada. Chris, with his extensive background in partnerships and growth marketing, leads Nextdoor’s operations in Canada and is passionate about leveraging technology for community impact. Today, we’ll discuss how Nextdoor is rebranding through a Canadian lens, the evolution of local connections, and the exciting features in the upcoming Nextdoor experience launching on July 15th.

Key Highlights:

1. Rebranding & Localizing for the Canadian Neighbourhood: Chris explains how Nextdoor adapts global platforms for Canadian users and the importance of community trust in its strategies.

2. The New Nextdoor & Smarter Neighbourhood Technology: The major changes in Nextdoor’s platform for Canadians and the inspiration behind the relaunch with new features like Alerts and News.

3. Hyperlocal Importance & Canadian Tech Contributions: Why hyperlocal information is key in 2025 and how Canadian tech like Samdesk enhances Nextdoor’s offerings.

4. Trust in Tech & Supporting Canadian Businesses: How Nextdoor maintains trust in tech and the new self-serve ad platform to empower Canadian entrepreneurs.

5. Chris's Journey & The Future of Local Connection: Chris reflects on his roots in media and community storytelling and how it influences his work at Nextdoor today.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today’s fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.

Joining us today is Edward Skira, President of Chart Communications Inc. Edward is an entrepreneur, urbanist, and founder/publisher of UrbanToronto.ca and SkyriseCities.com. With over 30 years of experience in media and publishing, Edward revolutionized urban development news online. Today, we'll dive into UrbanToronto's evolution, the power of data in real estate, and the future of digital publishing for urban information.

Key Highlights:

1. UrbanToronto's Journey & Digital Dominance: Edward discusses how UrbanToronto became the go-to site for Toronto development news, attracting millions of users and page views monthly.

2. UTPro: The Power of Data for Real Estate Professionals: How UTPro empowers real estate developers, architects, and urban planners with actionable data and insights.

3. Spreading the Model: SkyriseCities & National Expansion: The inspiration behind SkyriseCities' national expansion and how it benefits urban development communities across Canada.

4. Key Trends in Urban Development & Architecture: Edward shares the key trends in construction, architecture, and urban planning across major Canadian cities.

5. Digital Publishing, The Future of Urban Information & Legacy: How technology, internet marketing, and social media are shaping urban development information and Edward's long-term vision for platforms like UrbanToronto.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring how a purpose-driven brand is turning waste into beautiful, sustainable products, making eco-conscious home décor more accessible. We’ll be discussing how young entrepreneurs are building businesses with both profit and planet in mind.

Joining us today is Abhiudai Mishra, Co-Founder and Operations Director of Mosa Technologies, a Vancouver-based sustainable home décor company that transforms discarded glass bottles into premium handcrafted products. Today, we’ll talk about building a sustainable brand, scaling impact, and making sustainability a part of everyday living.

Key Highlights:

1. Building a Purpose-Driven Brand: Abhiudai shares the inspiration behind Mosa Technologies and how it evolved from a grassroots idea to a nationally recognized sustainable business.

2. Sustainability in Everyday Living: How Mosa makes sustainability stylish and accessible for consumers and businesses through design and upcycling.

3. Navigating Growth as a Young Entrepreneur: Key lessons learned from scaling Mosa Technologies, including securing funding and building partnerships at a young age.

4. The Upcycling Process from Bottle to Product: A detailed walk-through of Mosa’s upcycling process, from collecting discarded glass bottles to crafting them into premium décor products.

5. Challenges and Milestones in Building a Sustainable Business: The biggest challenges Abhiudai has faced in building a sustainable business and the milestones he's most proud of.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the evolving world of healthcare with a focus on a revolutionary approach: proactive health. Canadians are increasingly looking for ways to not only treat illness but to actively optimize their health and extend their healthspan.

Our guest today is Sameer Dhar, CEO and Co-Founder of NiaHealth, Canada’s leading proactive health platform. Sameer’s entrepreneurial journey started in high school, and after co-founding Sensassure, he’s now on a mission to democratize access to high-quality, preventative healthcare. Today, we’ll discuss Sameer’s journey, explore the rise of proactive health, and delve into what it takes to scale a healthtech startup in Canada.

Key Highlights:

1. Sameer's Entrepreneurial Journey & The "Lightbulb" Moment for NiaHealth: Sameer shares what inspired him to start NiaHealth and how his diverse experiences shaped his leadership style.

2. The Rise of Proactive Health & Addressing Undetected Risks: How NiaHealth empowers Canadians to address undetected health risks, with a report showing 88% of users had undiagnosed issues.

3. NiaHealth's Innovation for Health Optimization: How NiaHealth 2.0’s innovations like wearables integration and expanded testing panels help Canadians move to proactive health care.

4. Scaling Healthtech in Canada & Supporting Entrepreneurs' Wellbeing: Key lessons in scaling a healthtech startup and how proactive care can improve small business leaders' wellbeing and reduce burnout.

5. Fundraising Success & NiaHealth's Future Vision: How NiaHealth plans to evolve in the next 3–5 years and its mission to democratize preventative healthcare and extend healthspan.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and innovations shaping the future of business. Today, we're diving into the dynamic world of the creator economy, the transformative journey from service to software, and the new rules of branding in an age of authenticity and community. We’ll be exploring how brands connect with consumers through social media creators, emphasizing trust, performance, and values-first storytelling.

Our guest today is Vicky Boudreau, CEO & Co-Founder of Heylist, a technology platform that simplifies and amplifies collaborations between brands and social media creators. Let’s dive in and discuss the evolution of the creator economy, the shift to software, and the new branding strategies that are revolutionizing marketing today.

Key Highlights:

1. The Evolution of the Creator Economy: Vicky shares how brands and creators are redefining influence, trust, and performance marketing in today's rapidly evolving landscape, and why this shift is crucial for businesses and culture.

2. From Service to Software: Reinventing a Business Model: Vicky discusses what it took for Heylist to pivot from a service-based agency to a scalable tech platform, and the lessons she learned through this transformation.

3. Authenticity, Community, and the New Rules of Branding: Vicky explains how creators are leading the way in branding with real voices, community-driven content, and values-first storytelling in today’s market.

4. Navigating the Challenges of Women Entrepreneurship: Vicky shares advice for women leaders on balancing family, career, and societal pressures, and how to effectively manage these challenges in entrepreneurship.

5. Heylist's Webby Award for Innovation: Vicky highlights the key features and innovations in Heylist’s platform that earned them a Webby Award, and what this recognition means for their approach to the creator economy.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re celebrating the driving force of our economy: entrepreneurs. We’ll spotlight a program that recognizes, supports, and inspires Canadian business leaders, focusing on the importance of understanding and fostering the entrepreneurial ecosystem for inclusive growth and social impact.

Joining us today is Rachel Rodrigues, EY Entrepreneur Of The Year Canada Program Director and Canadian EY Private Assurance Leader at EY Canada. With over 15 years of experience, Rachel is passionate about supporting and growing the Canadian entrepreneurship ecosystem. Today, we'll dive into the EY Entrepreneur Of The Year program, explore fostering innovation and leadership, and discuss the evolving landscape of Canadian business.

Key Highlights:

1. Celebrating Canadian Entrepreneurship & The EOY Program's Mission: How the EY Entrepreneur Of The Year program aligns with EY Canada's mission and its impact on the local business landscape.

2. Empowering Entrepreneurs & Overcoming Challenges: The initiatives EY Canada implements to help entrepreneurs overcome the complex challenges they face beyond just recognition.

3. Fostering Innovation & The Role of Mentorship: The importance of mentorship in the EY Entrepreneur Of The Year program and its contribution to emerging entrepreneurs’ growth.

4. Adapting to Technology & The Future of Canadian Business: How EY Canada is adapting to support entrepreneurs in staying competitive, with a focus on trends in technology and sustainability.

5. Highlighting Success & Looking Forward: What the EY Entrepreneur Of The Year finalists represent for the future of Canadian entrepreneurship and what’s next for the program.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we explore how AI is shaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.

Joining us today is Steve Mast, Managing Partner at Twenty44, a company dedicated to increasing AI adoption and preparing businesses and their cultures for the future. Today, we'll discuss the adoption and usage of AI in businesses, the future of work, and advice for entrepreneurs and small business owners navigating this AI-driven landscape.

Key Highlights:

1. AI Adoption and Usage in Businesses: The critical considerations for businesses adopting AI and the biggest misconceptions businesses have about AI.

2. The Future of Work: How AI will change the workplace and the skills employees will need, plus how businesses can adapt to effectively leverage AI.

3. Advice to Young Entrepreneurs and Small Business Owners: Key pieces of advice for young entrepreneurs navigating the complexities of launching and growing ventures in an AI-driven market.

4. The Fastest Path to ROI in AI: How businesses can identify the most impactful AI opportunities to drive productivity and growth using Twenty44's framework.

5. Twenty44's AI/44 Readiness Product and Workflow for SMBs: An overview of the AI/44 readiness product, its features, and how it helps SMBs gauge their AI knowledge and adoption potential.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. Today, we’re diving into the critical role of seamless financial infrastructure in connecting businesses across borders. As businesses expand globally, managing payments and financial operations internationally can be complex, and finding trusted solutions is essential for growth.

Joining us today is Erich Ko, Senior Channel Partnerships Manager, SME & Growth at Airwallex Canada. Erich helps businesses grow globally through seamless financial infrastructure. He brings strong expertise in startup leadership, workforce mobility, and ecosystem mentorship. Today, we’ll explore Airwallex’s rapid growth in Canada, the challenges of cross-border money movement, the power of strategic partnerships, and the future of global financial operations.

Key Highlights:

1. Airwallex's Global Vision & Canadian Growth Momentum: Erich discusses what inspired Airwallex’s focus on Canada and its rapid growth in the market.

2. Solving Cross-Border Payment Friction: An Entrepreneur's Journey: How Erich’s personal experience with banking and cross-border payments led him to join Airwallex.

3. The Power of Strategic Partnerships: Key partnerships driving Airwallex’s mission to support global growth and how they benefit Canadian SMEs.

4. Airwallex's Seamless Financial Infrastructure for Global Business: How Airwallex’s platform helps Canadian businesses manage finances and the unique features for global operations.

5. Future of Global Business & Airwallex's Vision: Key trends shaping the future of global business and how Airwallex plans to evolve its solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we explore how Canada is emerging as a leader in deep tech, focusing on artificial intelligence and medical technology. We'll discuss the vital role of ventureLAB in supporting hardtech, AI, and MedTech founders and Canada's growing sovereignty in AI compute infrastructure.

Joining us today are Garry Chan, Head of AI Initiatives, and Nima Mohtaram, Head of MedTech Initiatives at ventureLAB. Garry is a technology entrepreneur and investor, while Nima is a seasoned leader in life sciences and advanced materials.

Key Highlights:

1. ventureLAB's Role in Powering Canada’s Knowledge-Based Economy: Garry and Nima share how ventureLAB supports founders in AI, hardtech, and MedTech through specialized programs and commercialization support.

2. Canada’s Sovereign AI Compute Strategy: Why developing sovereign AI infrastructure is essential for Canada's future, and how ventureLAB is helping shape this ecosystem.

3. ventureLAB's MedTech Vision and Challenges: The challenges and opportunities for MedTech startups in Canada, and ventureLAB's vision for the sector.

4. Supporting Founders: Productivity and Commercialization: How ventureLAB enables founders to scale faster through access to capital, strategic partnerships, and expertise.

5. Impact and the Future of Deep Tech in Canada: How ventureLAB’s initiatives in AI, MedTech, and hardtech contribute to Canada's long-term global competitiveness.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. You’re listening to AI for SMBs—where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we’re exploring how AI is reshaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.

Joining us today is Justine Melman, Chief Marketing Officer at Optimum Retailing. With over two decades of experience in marketing and user engagement, Justine has a passion for transforming customer experiences. Today, we’ll discuss the role of AI in retail innovation, the enduring power of brick-and-mortar retail, and the significance of store-specific planning and execution.

Key Highlights:

1. AI Driving Innovation in Retail - The Realgram AI Revolution: Justine explains how AI is innovating the retail sector and the benefits of Realgram AI, focusing on scalability, strategic merchandising, and sustainability.

2. The Enduring Power of Brick-and-Mortar Retail: Insights into the current and future relevance of brick-and-mortar retail, with trends ensuring growth in today’s market.

3. Precision Retail: Store-Specific Planning and Execution: How store-specific planning and real-time inventory adjustments optimize shopability, customer engagement, and profitability.

4. Improved Operational Efficiency and Profitability: Justine highlights how Realgram AI’s benefits lead to reduced operational complexity, enhanced profitability, and stronger environmental outcomes for retail brands managing large store networks.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and insights that are shaping the future of responsible business leadership. Today, we're diving into critical topics like corporate purpose, ESG strategy, and social impact – areas that are becoming increasingly vital for organizations aiming for sustainable growth and meaningful contribution.

Our guest today is Elspeth Murray, Director, Centre for Entrepreneurship, Innovation, and Social Impact at Smith School of Business at Queen’s University, renowned for its excellence and leadership in business education.

Key Highlights:

1. Corporate Purpose: What it truly means for a corporation to have a strong purpose beyond profit maximization, and how to integrate it into core operations.

2. ESG Strategy: How small and medium-sized businesses can develop and implement an authentic ESG strategy, with low-cost, high-impact ways to improve social and environmental impact.

3. Social Impact: How businesses, particularly SMEs, can contribute to positive social change and the benefits they can gain from engaging in social impact initiatives.

4. The Risks of Superficial DEI Commitments: The long-term risks organizations face when DEI commitments are superficial and not fully embedded into measurable actions.

5. DEI Strategies and Business Outcomes: How effective DEI strategies can improve business outcomes, such as innovation, talent retention, and financial performance.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovations shaping Canadian business.

Today, we’re diving into the intersection of biotechnology and financial strategy with Akeem Gardner, CEO & Founder of Canurta Therapeutics. Akeem is pioneering a fresh approach in the biotech space, using hemp cultivation for botanical solutions to inflammation while navigating the challenges of underfunded R&D.

We’ll discuss Canurta's innovative model, The Satoshi Trials, and how Bitcoin can serve as a financial tool for research-intensive SMEs. Akeem will also share practical guidance for Canadian small businesses looking to adopt Bitcoin and explore its potential for fostering financial resilience. Let’s dive in!

Key Highlights:

1. Redefining Biotech R&D in Canada: Akeem will explain why R&D spending is risky for Canadian SMEs in biotech and how Canurta is developing next-generation botanical therapeutics for diseases like ALS and inflammation.

2. The Satoshi Trials – Bitcoin as a Financial Tool for SMEs: Akeem will discuss how The Satoshi Trials connect Bitcoin to solving real-world challenges in business growth for biotech and other research-intensive SMEs.

3. Practical Bitcoin Adoption for Canadian SMEs & Future-Proofing: Akeem will provide guidance on how Canadian SMEs can adopt Bitcoin today to strengthen operations and future-proof against economic uncertainties.

4. Recent Accomplishments Highlight: Akeem will share Canurta's achievements, including FDA feedback for clinical trials, graduating from CDL, being accepted into MATTER Health, and preparing for a public listing.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring the unique approach to private equity championed by Lynx Equity Limited, a firm that focuses on building and preserving the legacies of small and medium-sized enterprises. We'll delve into the long-term growth strategy and values that set Lynx Equity apart from the typical transaction-driven approach.

Joining us today is Brad Nathan, Founder & President of Lynx Equity Limited, a diversified private equity firm based in Toronto. With over 57 businesses across five countries and nearly a billion dollars in revenue, Brad has built a powerhouse by adopting a people-first philosophy and a buy-and-hold strategy to preserve century-old family businesses.

Key Highlights:

1. The Vision Behind Lynx Equity & Overlooked Opportunities: Brad shares his journey founding Lynx Equity and why he saw an opportunity to focus on small and medium-sized businesses.

2. Lynx Equity's Unique Acquisition Approach & Buy-and-Hold Strategy: Learn about Lynx’s criteria for acquisitions and how they grow businesses while preserving their legacies.

3. Trends in the SME Market & Future Adaptations: Brad discusses trends in the SME market and how Lynx Equity plans to adapt its strategies to capitalize on them.

4. Leadership, Management Advice & Sustaining Legacy: Insights into leadership lessons and management advice from Brad on how SME owners can foster long-term growth and cultural excellence.

5. Impact Beyond Acquisitions & Recent Accomplishments: Brad highlights Lynx Equity’s community involvement and recent accomplishments like the Lynx Equity Income Trust and key acquisitions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore key insights for businesses navigating the digital transformation landscape. Today, we’ll focus on a critical challenge many businesses face in leveraging technology for growth.In a rapidly evolving digital environment, leaders must grasp digital tools effectively. Our guest, with over 20 years of experience, brings invaluable insights on how to bridge this gap and foster transformational growth.

Joining us today is Jorge Arevalo, Senior Technology Executive & Digital Transformation Strategist at Independent Technology Consultant. With his extensive experience across startups and major enterprises, Jorge has helped businesses transform on a large scale.Today, we’ll discuss the digital literacy crisis in leadership, how to turn compliance into a competitive advantage, and Jorge’s approach to building adaptive, learning organizations. Let’s dive in!

Key Highlights:

1. Why Digital Transformations Fail – The Digital Literacy Crisis: Jorge explains how a gap in digital literacy at the executive level often causes transformations to fail, even when technology is not the problem.

2. RegTech Through the Lens of Digital Literacy – A Competitive Advantage: Jorge shares how improving digital literacy can turn RegTech from a cost center to a growth driver and offer strategic advantages.

3. The Digital Literacy Playbook – Building Learning Organizations: Jorge discusses how fostering learning cultures alongside digital transformation helps organizations remain adaptable to change.

4. Practical Strategies for Digital Literacy at the Executive Level: Jorge offers actionable steps on improving digital fluency at the top level to drive successful tech adoption and business growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovative solutions and entrepreneurial journeys transforming industries across Canada. Today, we're focusing on the legal profession and how technology is alleviating administrative burdens and creating new models for legal practice.

Joining us are Jianne Li, Chief Business Officer & Co-Founder, Lyon Chang, CEO & Co-Founder, and Niki Kihira, Managing Lawyer at V-Law, Canada's first subscription-based virtual legal practice platform. We’ll discuss how V-Law is transforming legal practice through technology, addressing administrative challenges, and shaping the future of legal work.

Key Highlights:

1. The Transformation of Legal Practice Through Technology and Platform Economics: Lyon will discuss the inspiration behind creating V-Law and how their virtual legal platform differs from traditional legal practice models in Canada.

2. How V-Law Addresses the Critical Time and Administrative Burden Challenges Facing Today's Legal Professionals: Lyon and Niki will share insights from their research on how V-Law helps lawyers alleviate time and administrative burdens, allowing them to regain control of their time.

3. The Future of Legal Practice and How Platform Models Create Better Work-Life Integration for Lawyers: Jianne will share her perspective on how platform models like V-Law are positioned to improve work-life integration for lawyers, offering a better balance than traditional models.

4. Benefits of the Subscription-Based Platform Model: Niki will explain how V-Law’s subscription-based model benefits both lawyers and clients, particularly in terms of transparency and accessibility to legal services.

5. V-Law's Recent Expansion and Research: Jianne and Lyon will discuss V-Law’s recent soft-launch in British Columbia, plans for expanding into other provinces, and recent research on lawyer efficiency and well-being.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the tools and insights empowering entrepreneurs, especially in the creative industries, to thrive in the digital age. Today, we’re focusing on the importance of online portfolios for professional creators like artists, photographers, and filmmakers, and how Format helps elevate their online presence and manage their businesses effectively.

Joining us today is Stanzie Tooth, Senior Brand & Product Marketing Manager at Format, who brings her experience as both a visual artist and marketing professional. We’ll discuss how Format supports creative businesses, the value of community connections, and how the platform is continuously evolving to meet the needs of its members. Let’s dive in!

Key Highlights:

1. Navigating the Creative Industry Landscape & The Essential Portfolio: Stanzie will discuss why online portfolios are essential for professional creators and how Format helps ease the challenges faced by creative businesses.

2. Community, Connections, and Educational Support for Creators: Stanzie will share how Format fosters community connections and provides educational resources to help creators refine their business skills.

3. Unique Features of Format for Professional Creators: Stanzie will compare how Format stands out from platforms like Squarespace and Wix, particularly in meeting the specialized needs of photographers, artists, designers, and filmmakers.

4. Format's Growth, Evolution, and Innovation: Stanzie will explain how Format is evolving with new features and approaches to empower creators, ensuring they stay ahead in their respective creative fields.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari.

In today’s episode, we dive into the world of inventory and warehouse management, focusing on how cloud-based solutions are transforming supply chain operations. We’ll discuss digitizing the supply chain, building scalable tech for non-tech-savvy industries, and the lessons learned from bootstrapping and scaling a SaaS business.

Joining us today are Albert Amar, CEO, and Mauricio Franco, CTO of SwiftCount, a provider of cloud-based inventory and warehouse management solutions that streamline operations and improve accuracy across the supply chain.

Key Highlights:

  1. Digitizing the Supply Chain: Why It's No Longer Optional: Albert explains why digitizing the supply chain is a necessity and the risks of relying on outdated manual systems.
  2. Building Scalable Tech for Non-Tech-Savvy Industries: Mauricio discusses the philosophy behind designing easy-to-use tools for warehouse staff and key lessons learned during client transitions.
  3. Lessons in Growth: Bootstrapping and Scaling a SaaS Business: Albert shares insights from the journey of bootstrapping SwiftCount and navigating product-market fit for sustainable growth.
  4. Uncovering Hidden Inventory and Gaining Control: Albert tells the story of a distributor who uncovered $10,000 worth of unlogged items, highlighting the true value of SwiftCount beyond inventory software.
  5. Recent Platform Upgrades and Advanced Features: Mauricio discusses new features, like wave picking and an improved UI, and how they enhance performance for higher-volume warehouses.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore vital topics impacting Canadian businesses. Today, we're discussing Extended Producer Responsibility (EPR) and its role in fostering a circular economy. As Canada shifts towards more sustainable waste and resource management practices, businesses are increasingly responsible for the entire lifecycle of their products and packaging, creating both challenges and opportunities.

Joining us today is Allen Langdon, CEO of Circular Materials, a leader in waste management and sustainability. Allen has successfully led programs like Return-It and Recycle BC, and now, as CEO, he’s overseeing EPR programs for paper and packaging across Canada, including the new blue box system in Ontario. We’ll discuss the implications of EPR for businesses, the benefits it brings to communities and the environment, and the importance of investment and innovation in advancing Canada’s circular economy. Let’s dive in!

Key Highlights:

1. Understanding Extended Producer Responsibility (EPR) and Your Obligations: Allen will explain what EPR is, how Canadian SMEs can determine if they are obligated under EPR regulations, and how Circular Materials helps businesses meet their obligations.

2. Benefits of Extended Producer Responsibility for All: Allen will highlight the benefits of EPR for communities, businesses, and the environment, with a focus on its role in advancing the circular economy and a special anecdote from New Brunswick.

3. Investment, Innovation, and Advancing the Circular Economy: Allen will discuss why investment and innovation are crucial for advancing the circular economy, sharing examples like Beverage Cup Recycling and Nespresso Green Bag Recycling.

4. The Role of Businesses in Driving Circular Economy Evolution: Allen will explain how businesses contribute to the growth of the circular economy and drive innovative recycling initiatives forward.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand.

In today’s episode, we’re diving into the essential world of employee benefits and retirement solutions for small and medium-sized enterprises. We’ll discuss the growing need for scalable benefits, technology’s role in modernizing employee benefits, and how flexible benefits are becoming a key talent strategy for Canadian businesses.

Joining us are Matt Lievers, Executive Vice President, Strategy & Implementation, Canadian Employee Benefits & Retirement at Hub International, and Addison McCulloch, Product/Project Manager on the National Strategy & Implementation Team at Hub International.

Key Highlights:

  1. The Growing Need & Pain Points for SME Benefits: Matt discusses the challenges Canadian SMEs face in offering competitive employee benefits and the need for scalable solutions.
  2. Technology's Role & Modernizing SMB Benefits: Addison explains how technology is transforming group benefits for small businesses and what makes Hub’s new platform more accessible.
  3. Flexible, Personalized Benefits as a Talent Strategy: Matt elaborates on how lifestyle-based benefits support recruitment and retention, and why personalized coverage is a competitive edge.
  4. Product Design & Real-World Impact for Small Businesses: Addison shares how small businesses, like a 9-person architecture firm, are benefiting from Hub’s SMB solution.
  5. Overcoming Hiring Challenges & Future Outlook: Matt and Addison discuss how SMBs can tackle hiring challenges with a comprehensive benefits strategy and what's next for Hub International.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative technologies and entrepreneurial journeys shaping the future of Canadian business. Today, we’re diving into the transformative power of Artificial Intelligence and how it's revolutionizing project planning, data ownership, and adoption strategies across industries.

Joining us is Ahmed Mekallach, CEO and Founder of Myte Group Inc., a company designing "first-person" AI solutions that empower businesses to own their data and workflows. We'll explore how AI is converting conversations into actionable project plans, the importance of data sovereignty, and a 90-day AI adoption blueprint for mid-sized contractors. Let’s get started!

Key Highlights:

1. From Chaos to Clarity: AI Converting Conversations into Project Plans: Ahmed will share real-world examples of how AI converts raw conversations into executable project plans, and explain the clarity and efficiency it brings to project management.

2. Data Sovereignty as a Moat: Why Owning Your Tech Stack Matters More Than Ever: Ahmed will explain why owning your tech stack and data is becoming increasingly important for businesses and the advantages this provides.

3. A 90-Day AI Adoption Blueprint for Mid-Sized Contractors: Ahmed will outline the key steps involved in AI adoption, including quick wins, budgeting considerations, and cultural preparation, for mid-sized contractors.

4. Surprising Reactions to AI in Traditional Industries: Ahmed will discuss what surprised him most when traditional builders and professionals in sectors like real estate first saw their AI-generated roadmaps and interfaces.

5. Building Globally and the Genesis of Myte: Ahmed will talk about how his global experience shaped his approach to building Myte and creating a system that empowers anyone to bring their intent to reality with clarity and speed.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to Tech Forward—where we spotlight the technologies driving innovation, efficiency, and growth for Canadian businesses. In today’s fast-moving world, staying ahead in tech is essential for startups and businesses looking to thrive.

Joining us today is Vahid Fotovat, Founder & CEO of Magentrix, a PaaS provider offering partner relationship management (PRM) portals and customer portals for self-service and knowledge management. Today, we'll discuss Magentrix's journey to the PartnerTech space, the power of its no-code approach and seamless CRM integrations, and the benefits of its PRM and customer portal solutions.

Key Highlights:

1. Magentrix's Journey to the PartnerTech Space: Vahid shares the journey of Magentrix, from the initial vision for a horizontal PaaS platform to focusing on partner and customer portals.

2. The Power of No-Code and Seamless CRM Integrations: How Magentrix's 100% no-code approach and seamless Salesforce integration empower customers to manage their portals efficiently.

3. Benefits of PRM and Customer Portal Solutions: The core benefits Magentrix’s solutions bring to businesses, including improving collaboration, productivity, and revenue growth with partners and customers.

4. Building a Business on Customer Needs: How analyzing customer usage patterns led to a customer-centric product development approach at Magentrix.

5. The Impact of ISO 27001 Certification: What Magentrix’s ISO 27001 certification means for data protection and trust between the company, its clients, and their partners.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we focus on the essential aspects of business management, especially financial literacy and tax compliance. Navigating taxes and financial regulations can be a challenge for small businesses and newcomers in Canada. Many entrepreneurs struggle with tax compliance, highlighting the need for accessible and personalized accounting services.

Joining us today is Suhaneil Uzcategui, Founder and Accountant at Su Consulting, an accounting firm specializing in tax and bookkeeping services for small businesses in Canada. Suhaneil's journey as a newcomer turned entrepreneur and his dedication to empowering the Latin community make him an invaluable resource. Today, we'll discuss the importance of taxes for small businesses, how Su Consulting supports the Latin community, and how their services help businesses thrive. Let’s dive in!

Key Highlights:

1. The Importance of Taxes and Su Consulting's Services: Suhaneil will discuss why taxes are crucial for small businesses, common misconceptions about tax compliance, and how Su Consulting helps with tax preparation, bookkeeping, and consulting.

2. Common Tax Mistakes Entrepreneurs Make: Suhaneil will highlight typical tax-related mistakes entrepreneurs often make and how Su Consulting helps prevent them through comprehensive services.

3. Newcomer Entrepreneurship and Personal Journey: Suhaneil will share his journey as a newcomer entrepreneur and how it inspired him to start Su Consulting, offering advice for others in similar situations.

4. Empowering Small Businesses through Tax & Financial Guidance: Suhaneil will explain how Su Consulting’s services empower small businesses, providing the tools to navigate financial complexities and grow confidently.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In today’s episode, we focus on the journey of growing a service business, the power of founder-led growth, and how to build software that truly delivers value. We’ll discuss the challenges of scaling a service-based business, leveraging personal brand and community, and the essentials of effective digital transformation.

Joining us today is Graeme Barlow, CEO of Iversoft, a full-service software development agency that helps businesses build, scale, and modernize their digital products.

Key Highlights:

1. Scaling a Service Business: Graeme shares key lessons and challenges from scaling Iversoft from a small team to a 50+ person agency and growing revenue tenfold.

2. Founder-Led Growth: How Graeme’s personal brand, network effects, and community-building initiatives like FounderLink have driven high-value opportunities for Iversoft.

3. Building Software That Actually Delivers Value: The common mistakes companies make with digital transformation and how Iversoft ensures their software delivers tangible value and desired outcomes.

4. From Gaming Communities to Business Leadership: How Graeme’s experience in building online gaming communities helped him develop the leadership skills necessary to scale Iversoft.

5. The Role of Community and Relationship-Building: The importance of community and relationship-building in scaling Iversoft and attracting high-value opportunities.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the intersection of technology, innovation, and entrepreneurship. Today, we’re focusing on the role of custom software solutions and AI in driving business growth.

Our guest is David Mansilla, Founder and CEO of ISU Corp, an award-winning company specializing in AI-integrated software. David has helped businesses—from startups to multinational giants like General Electric and Heinz—achieve exponential growth through tailored tech solutions.

Today, we'll discuss how AI is transforming custom software development, the strategic advantages of tailored solutions, and the evolving challenges of managing remote teams. Let’s dive in!

Key Highlights:

1. Artificial Intelligence and Custom Software Development—The Synergy: David will explain how aligning AI with ISU Corp’s custom software solutions maximizes efficiency, scalability, and ROI, sharing an example of a successful tailored solution.

2. The Strategic Advantage of Custom Software and Digital Transformation: David will discuss how custom software development helps businesses stay competitive and achieve digital transformation, along with signs that a business needs tailored solutions.

3. Optimizing the Remote Workforce & Entrepreneurial Insights: David will share strategies and tools used at ISU Corp to optimize remote workforce efficiency, collaboration, and growth.

4. Adapting Custom Software to Unique Client Needs: David will highlight how ISU Corp ensures custom software solutions are designed around a client’s specific challenges and goals to drive business success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative technologies and entrepreneurial journeys shaping businesses across Canada. Today, we’re discussing document automation within the Salesforce ecosystem and how Docs Made Easy, a free product, is challenging industry giants while helping businesses streamline document generation and enhance productivity.

Joining us is Piyush Singhal, the CEO of Docs Made Easy, a Salesforce document generation tool that allows businesses to create and automate professional documents instantly. Today, we'll dive into building a free product that competes with giants, customer-centric product development, and the future of document automation in the Salesforce ecosystem.

Key Highlights:

1. Building a Free Product That Competes with Giants: We’ll explore the inspiration behind Docs Made Easy and why offering it for free has contributed to its success in competing with high-cost Salesforce players.

2. Customer-Centric Product Development: Learn how customer feedback shapes the product roadmap, with the Docs Made Easy team translating pain points into practical features that solve real problems.

3. The Future of Document Automation in Salesforce: We’ll discuss the growing role of no-code/low-code automation, data security needs, and how Docs Made Easy plans to evolve within the Salesforce ecosystem.

4. Solving Common Challenges for Salesforce Users: Discover how Docs Made Easy addresses common document generation challenges, saving time and streamlining processes for Salesforce users.

5. Ensuring Security and Compliance in a Free Product: Learn how Docs Made Easy maintains top-tier security and SOC 2 compliance while offering the tool for free, focusing on user data protection and trust.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the technologies and strategies empowering Canadian businesses. Today, we focus on how AI and Microsoft technologies drive digital transformation and streamline operations.
Recent trends highlight the importance of AI and cloud platforms as businesses strive to remain competitive.

Joining us today are Nonika Bajaj, Sr. Director/Industry Cloud Practice Lead, and Alex Rigaud, Vice President, Incubations at Hitachi Solutions. We’ll discuss how Canadian SMEs can leverage these technologies, the impact of Dynamics 365, and future trends in AI and automation. Let’s dive in!

Key Highlights:

1. Empowering Canadian SMEs Through AI and Microsoft Technologies: Alex will explain how his team helps Canadian businesses accelerate digital transformation using the latest technology trends, focusing on the critical hybrid approach for SMEs navigating resource constraints.

2. Real-World Impact: Dynamics 365 in Action: Nonika will share success stories from Canadian organizations using Dynamics 365 to streamline operations, enhance customer engagement, and tackle challenges like supply chain visibility and customer service automation.

3. Future Trends: AI, Automation, and the Evolving Role of Developers: Alex will discuss how AI and automation are reshaping the development landscape and how his team is preparing for the shift by upskilling talent and fostering a culture of innovation.

4. Fostering Innovation and Team Culture within Hitachi Solutions: Nonika will discuss how she fosters innovation and a strong team culture at Hitachi Solutions and share advice for leaders looking to cultivate such an environment in the face of rapid technological change.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovations driving the future of finance and entrepreneurship in Canada and globally. Today, we’re diving into the world of payment technology, cross-border transactions, and financial inclusion, with a focus on how seamless money movement is crucial for businesses and individuals in an interconnected world.

Joining us today is Uchi Uchibeke, Founder & CEO of Chimoney, a Toronto-based payment tech company revolutionizing cross-border payouts through its APIs and platform. We’ll discuss financial inclusion, the evolving landscape of cross-border payments, and the transformative role of AI in the future of work, money movement, and ID verification.

Key Highlights:

1. Financial Inclusion and Chimoney's Origin Story: Uchi will share how his personal experience of losing money due to currency exchange and payment services when he moved to Canada inspired his journey in financial inclusion and payments. He’ll explain the problem Chimoney was founded to solve.

2. Big Barriers to Financial Inclusion: Uchi will discuss some of the biggest barriers to financial inclusion today, both in Canada and emerging markets, and how Chimoney’s approach is designed to break down these barriers.

3. Cross-Border Payments in Canada and Beyond: Uchi will highlight the opportunities unlocked by increasing global mobility, especially in Canada, and how Chimoney is uniquely positioned to serve this growing need.

4. Recent Accomplishments: Uchi will talk about the Chimoney App launch and securing funding from the Interledger Foundation, and how these accomplishments are enhancing Chimoney's ability to simplify global payments with just an email or phone number.

5. AI for the Future of Work, Money Movement, and ID Verification: Uchi will discuss the role of AI in money movement and ID verification, and how Chimoney is leveraging these technologies to improve security, prevent fraud, and maintain user trust.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we equip you with essential knowledge and strategies to navigate the ever-evolving world of technology. In today’s episode, we focus on a critical area for all small businesses: IT support and cybersecurity.

With SMBs increasingly reliant on technology and facing sophisticated cyber threats, a proactive and strategic approach to IT is no longer optional—it’s essential for survival and growth.

Joining us is Scott Kendall, President of Outhouse IT, a managed IT services provider supporting small businesses across Ontario with flat-fee tech support, cybersecurity, and Microsoft 365 management.

Key Highlights:

1. Proactive IT vs. Break-Fix: The crucial difference between reactive “computer guy” fixes and proactive managed IT services, and why waiting for problems is costly.

2. Cybersecurity as a Business Risk: Why cybersecurity is a core business concern, with real-world breach examples and how smart planning can prevent disaster.

3. Hidden Costs of Outdated Technology: How legacy systems and consumer-grade tools silently drain productivity and credibility—and modern solutions SMBs can adopt.

4. Outhouse IT’s Client-Focused Approach: Scott shares what inspired Outhouse IT and how their tailored approach serves sectors like legal, financial, and professional services.

5. Identifying IT Mistakes: Common IT errors SMBs make unknowingly and key signs that your current IT setup may be holding your business back.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. You’re listening to She & Success—where we spotlight the women entrepreneurs making waves in today’s business landscape. In this series, we highlight the journeys of inspiring women who are shaping the future of business and offering valuable insights for others looking to start and grow their own ventures. In today’s fast-evolving world, preparing young Canadians for the new economy is crucial—especially in STEM fields.

Joining us today is Jennifer Flanagan, Co-founder, President & CEO of Actua. Jennifer has been a driving force in redefining STEM education in Canada for over 25 years, helping millions of young people, particularly those traditionally underrepresented, gain the skills they need to succeed. In this episode, we explore Actua’s AI Ready Project, a national initiative designed to equip youth, educators, and parents with the tools to succeed in an AI-driven world.

Key Highlights:

  1. The AI Skills Gap in Youth & Essential AI Literacy: Why AI literacy is essential for youth career development and Canada’s economic future.
  2. Canada's AI Catch-Up & Global Competitiveness: The urgency for Canada to invest in AI skills to remain competitive globally.
  3. Navigating AI Education Challenges & The Role of Social Media: How Actua is helping guide youth and educators through the complexities of learning AI.
  4. Actua's AI Ready Project & Supporting the Ecosystem: How the AI Ready Project is helping youth, educators, and parents prepare for an AI-driven future.
  5. AI's Impact on the Workplace & The Talent Pipeline: Jennifer’s advice for small businesses on preparing for AI’s future impact on their operations and talent needs.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. You’re listening to AI for SMBs—a dedicated series where we spotlight the transformative power of Artificial Intelligence for small and medium-sized businesses in Canada. In this series, we’re diving into how AI is shaping the future of work, redefining productivity, and delivering real ROI for businesses ready to embrace innovation.

Joining us today is Randy Marks, CEO of MediGram AI, a company leading the way in AI video technology. Randy is helping businesses connect with their audiences in new and impactful ways. Today, we'll explore MediGram AI's unique AI video technology, its applications in healthcare and other sectors, and the benefits of Digital Twin sales teams.

Key Highlights:

1. Our Unique AI Video Technology: Randy describes how MediGram AI’s personalized and interactive video elements help build faster, more trustworthy connections with audiences.

2. Applications in Healthcare and Outside Healthcare: Key uses of AI-driven videos in healthcare, training, product introduction, and patient outreach.

3. Benefits & Efficiencies of Digital Twinning Sales Teams: How Digital Twin sales teams improve efficiency and address the pain point of getting appointments with clients.

4. Avatar Creation Process: The process of creating an avatar with MediGram AI, including steps and typical timelines.

5. Client Onboarding and Requirements: What clients need to get started with MediGram AI’s video solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re exploring innovative strategies and solutions that empower small and medium-sized businesses to thrive. We’ll focus on the power of community, collaboration, and strategic customer engagement as key drivers for sustainable growth.

Joining us today is Curtis Agemian, Co-Founder & CEO of Ostana, a platform designed to help small and medium-sized businesses grow by enabling seamless collaboration and maximizing customer engagement. Today, we’ll discuss building small business communities, fostering collaboration, and balancing customer retention with acquisition efforts.

Key Highlights:

1. Building Up Small Business Communities: Curtis explains how fostering local collaboration creates ecosystems where businesses thrive and support each other’s success.

2. Getting Small to Medium-Sized Businesses to Collaborate with Each Other: Practical examples of how businesses can work together to promote products, share customers, and create joint offers.

3. Customer Retention vs. Acquiring New Customers: The importance of customer retention for sustainable growth and how SMEs can balance efforts between retaining and acquiring clients.

4. Ostana's Value Proposition for Small Businesses: How Ostana helps businesses drive customer loyalty, increase repeat sales, and attract new customers with affordable and effective solutions.

5. Connecting with Local Business Leaders: Curtis shares insights from a moving interaction with a local BIA Executive Director, revealing the needs of businesses to partner for mutual growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore cutting-edge technologies transforming industries across Canada. Today, we're diving into mining and geospatial technology, uncovering how innovations like data integration, advanced visualization, and digital twins are shaping the "mine of the future" and driving efficiency in traditionally resource-heavy industries.

Joining us today is Borys Vorobyov, CEO of SightPower, a Canadian company specializing in integrated software and hardware systems for collecting, processing, and visualizing spatial data. Today, we’ll discuss the revolution in information technologies, the significance of the geospatial realm, and the role of digital twins in the future of digital transformation.

Key Highlights:

1. Revolution in Information Technologies: Borys will discuss the most significant challenges and opportunities presented by the ongoing revolution in information technologies, addressing common myths and the real threats businesses should be aware of.

2. Geospatial Realm: What Is It and Why Is It So Important?: Borys will explain the geospatial realm and why geospatial data is becoming increasingly crucial for industries and their decision-making processes.

3. Digital Transformation and Construction of Digital Twins: Borys will share his vision for the future of digital transformation and how the construction of digital twins will shape industries and pave the way for innovative solutions.

4. The Challenges and Costs of Innovation: Borys will elaborate on some of the difficulties SightPower has faced and how the company has managed to survive and thrive as a mid-sized, high-tech innovative company.

5. Geospatial Tech Anecdote: Borys will share an insightful story about the importance of accurate geospatial data and its impact on business operations.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and innovations driving success in the digital age. Today, we're focusing on the critical issue of online privacy and digital sovereignty, and why it matters more than ever for both businesses and individuals. With increasing threats to online privacy, from censorship to surveillance, this discussion will provide insights into building a tech company with integrity and the importance of fighting for an open internet.

Joining us today is Yegor Sak, Co-Founder & CEO of Windscribe, a privacy-first internet company that empowers individuals and businesses to reclaim their digital sovereignty. We’ll explore why privacy matters, how to build a tech company without compromising values, and the ongoing battle for the open internet. Let’s dive in!

Key Highlights:

1. Building a Tech Company Without Selling Out: Yegor will discuss how Windscribe competes with large, ad-funded tech companies without outside capital, focusing on principles that guide their approach to building a tech company with integrity.

2. Why Privacy Matters – Especially for Small Businesses and Everyday Users: Yegor will explain why online privacy is essential for small businesses and everyday users, addressing misconceptions and highlighting the risks of neglecting privacy.

3. The Legal Battle and Validation of Principles: Yegor will share a personal anecdote about being targeted by Greek authorities due to a Windscribe IP, and how the case was thrown out, validating his commitment to "privacy by design."

4. Building a Culture of Passion and Pride: Yegor will talk about how Windscribe creates a culture where employees are motivated by the company’s mission to defend user rights and privacy, despite challenges.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and expertise that empower Canadian businesses to achieve sustainable and significant growth. Today, we're focusing on the key elements that drive business expansion, including leadership alignment, effective sales and marketing, and strategic market diversification. Recent trends highlight the importance of a holistic approach to growth, where all aspects of a business work in concert to achieve long-term success.

Our guest today is Gord Smith, CEO and Managing Director of ALTA Consulting, a boutique management consulting firm specializing in helping technology and professional services companies overcome growth challenges. Today, we'll discuss typical growth patterns for companies, common barriers that hinder growth, crucial skills for founders, and how ALTA Consulting assists businesses in navigating these challenges.

Key Highlights:

  1. Typical Growth Patterns for Companies: Gord shares insights on the typical growth patterns for professional services companies, how leaders can anticipate and prepare for different stages of growth, and how to navigate them effectively.
  2. Common Barriers That Hinder Growth: Gord discusses the common growth barriers technology and professional services companies face and the strategies businesses can employ to overcome these obstacles.
  3. The Most Crucial Skills for Founders: The crucial skills founders and early-stage leaders need to develop to guide their companies through growth and ensure long-term success.
  4. How ALTA Consulting Assists Companies in Navigating Growth Challenges: A look at how ALTA Consulting helps technology and professional services companies align their leadership, sales, marketing, and operations for growth.
  5. Market Diversification Accelerator Program: Gord explains how ALTA Consulting’s program helps technology and professional services firms enter new markets with speed and confidence.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada:https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa.

In today’s episode, we’re focusing on the incredible role organizations play in empowering women entrepreneurs and helping them overcome the unique challenges they face. We’ll discuss The Odlum Brown Forum Pitch Program, women’s entrepreneurship, and The Forum’s mission to provide mentorship, education, and community support.

Joining us today is Kirsten Koppang Telford, an expert in delivering impactful community, education, and mentorship programs designed to elevate women entrepreneurs. She’ll share insights from The Forum, a national Canadian charity dedicated to empowering women in business.

Key Highlights:

1. The Odlum Brown Forum Pitch Program: Kirsten explains what sets this program apart and its impact on women entrepreneurs across Canada.

2. Women's Entrepreneurship and Addressing Common Barriers: How The Forum is breaking down barriers for women entrepreneurs, particularly in accessing capital and support.

3. The Forum’s Mission and Offerings for Women Entrepreneurs: Kirsten talks about The Forum’s mission and key programs like the Mentorship Program and E-Series.

4. Support Needed at Different Business Stages: Insights into the types of support women entrepreneurs need as their businesses evolve from ideation to growth.

5. The Importance of Access to Different Types of Capital: Kirsten explains the value of social and wisdom capital alongside financial capital for women founders.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/
  • ADP Canada: https://www.adp.ca/en.aspx

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the opportunities and resources empowering Canadian SMEs to thrive. Today, we're diving into the transformative potential of Artificial Intelligence and the exciting new avenues for SMEs to adopt this technology with support.

Joining us is Timothy Pereira, Managing Director of AI Launch Lab / Laboratoire Lancement IA, a non-profit providing AI training and subsidized talent to help Canadian SMEs embrace AI. We’ll discuss subsidized AI opportunities, the impact of AI on education and work, and the available subsidies for AI projects. Let’s begin!

Key Highlights:

1. Subsidized AI Opportunities for Small and Medium Enterprises: Timothy will discuss the specific subsidized opportunities that exist for small and medium-sized enterprises across Canada, including those outside of big cities, to leverage AI in ways that weren't feasible until recently.

2. What AI Advances Mean for the Future of Education and Work: Timothy will explore the significant shifts he foresees in the future of education and the nature of work due to AI advancements, and how individuals and businesses can prepare for these changes.

3. Subsidies Available for AI Projects: Timothy will elaborate on the specific subsidies and support that AI Launch Lab / Laboratoire Lancement IA can provide for SMEs looking to undertake AI adoption projects.

4. The Rapid Evolution of AI Tools: Timothy will share a compelling anecdote about a hackathon that demonstrates the rapid evolution of AI tools, illustrating how this makes AI projects increasingly feasible for businesses.

5. AI Launch Lab's Offer for SMEs: Timothy will outline the specific support and talent resources that AI Launch Lab / Laboratoire Lancement IA can provide to SMEs interested in exploring AI and starting their AI journey.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative technologies transforming industries across Canada. Today, we’re focusing on industrial AI and how artificial intelligence is revolutionizing the manufacturing sector by improving product quality, reducing downtime, and optimizing complex processes.

Joining us is Rae Jeong, Co-founder and CEO of Maneva, a fast-growing industrial AI company offering tailored AI solutions for manufacturing. Today, Rae will share insights into Maneva’s AI solutions, his background, and the vision driving their impact on the industry. Let’s dive in!

Key Highlights:

1. An Introduction to Maneva and Its Mission: Rae will give us an overview of Maneva, describing what the company does and the core mission behind their work in providing AI solutions for the manufacturing sector.

2. Rae's Background and Vision: Rae will share his background and his vision for Maneva, specifically how they are transforming the manufacturing industry with AI.

3. Maneva's AI Solutions in the Manufacturing Industry: Rae will elaborate on the types of AI solutions Maneva offers and how they help manufacturers improve product quality, reduce downtime, and optimize operations without major disruptions or complex integrations.

4. Overcoming Challenges in AI Adoption: Rae will discuss the common challenges manufacturers face when considering or adopting AI solutions, and how Maneva helps them overcome these hurdles to ensure successful integration and measurable outcomes.

5. The Future of AI in Manufacturing: Rae will share where he sees the future of AI in the manufacturing industry heading over the next 5-10 years, along with some of the most exciting advancements or transformations he anticipates.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the innovations transforming business operations and talent acquisition. Today, we're focusing on how Artificial Intelligence is revolutionizing HR, helping companies navigate overwhelming application volumes and hire faster and smarter.

Joining us is Jack Lau, Co-Founder & CEO of Litespace, an AI recruiting platform designed to streamline candidate screening. Jack also leads HRAIZON, a community for HR professionals adopting AI. Today, we’ll discuss Jack’s startup journey, the role of AI in HR, and the challenges and opportunities of building an AI-first company. Let’s dive in!

Key Highlights:

1. From Wall Street to HR Tech – Jack's Startup Journey: Jack will share his journey from Wall Street to entrepreneurship, revealing how his experiences led him to identify the core hiring problem that Litespace now solves.

2. AI in HR – Transforming Talent Acquisition: Jack will explain how AI is revolutionizing talent acquisition by automating resume screening, candidate research, and AI-driven interviews to reduce time-to-hire.

3. AI Resume Screening and Pre-Screening Interviewer: Jack will discuss Litespace’s new AI features like Resume Screening and Pre-Screening Interviewer, and how they provide tangible benefits like instant scoring and tailored follow-up questions.

4. Building an AI Company and Fostering an AI-Savvy Community: Jack will explore the unique challenges of building an AI-first company like Litespace and discuss the growth of HRAIZON in promoting AI adoption among HR professionals.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the technologies and strategies that empower businesses to operate securely and efficiently. In today’s episode, we focus on the critical area of business communications, covering compliance, security, device management, and the impact of strategic partnerships.

Recent trends highlight the increasing importance of secure communication in a connected world, alongside the drive for cost efficiency, sustainability, and innovative collaborations in the Canadian market. This discussion offers valuable insights for businesses navigating these evolving needs.

Joining us is Ananth Siva, CEO of Movius, a leader in Secure Communications as a Service (SCaaS™), providing complete secure and compliant business mobile solutions across any device.

Key Highlights:

1. Benefits of Compliant & Secure Communications: The advantages of secure communication tools and practical advice for companies aiming to implement strong compliance affordably.

2. Device Consolidation & MultiLine: How consolidating devices and using products like MultiLine can cut costs, promote sustainability, and streamline employee workflows.

3. Partnership with TELUS: Insights into Movius’s recent partnership with Canadian carrier TELUS and the expected impact on Canadian businesses, plus plans for expanding reach.

4. Future of Mobile Communications & Compliance: Emerging trends in secure, cloud-based mobile communications and how Movius stays ahead of the curve.

5. Sustainability Initiatives: Movius’s efforts toward sustainability and key findings from their recent enterprise sustainability survey.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the technologies and insights transforming industries across Canada. Today, we're focusing on the insurance sector's evolution through the integration of Artificial Intelligence, particularly in underwriting, where AI is helping address efficiency, accuracy, and the challenges of data management.

Joining us is Craig Mauchan, Vice President of Insurance Markets at SortSpoke, an AI-powered platform that helps insurance teams streamline complex submissions while keeping underwriters in control. Today, we’ll discuss how AI is revolutionizing the industry, addressing the underwriter talent shortage, and enabling smarter, more efficient operations.

Key Highlights:

1. Demystifying Commercial Underwriting: Craig will explain what most people get wrong about how commercial underwriting works behind the scenes, including some of the key complexities and manual processes involved.

2. Common Misconceptions Insurance Companies Have About AI Technology: Craig will discuss some of the common misconceptions that insurance companies have about AI technology, particularly in relation to its application in underwriting.

3. Why Insurance Companies Need to Adopt Underwriting Technology: Craig will highlight the most common reasons why an insurance company would need to adopt underwriting technology and the biggest challenges small to mid-sized insurance carriers face when modernizing their operations.

4. SortSpoke’s “Human-in-the-Loop” AI Approach: Craig will explain SortSpoke’s “human-in-the-loop” AI approach and why it’s important specifically in the context of insurance underwriting.

5. How Technology Can Help Solve the Underwriter Talent Shortage Problem: Craig will discuss how technology, particularly AI-powered platforms like SortSpoke, can help insurance carriers solve the growing underwriter talent shortage problem.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies that empower Canadian companies to scale and innovate globally. Today, we're focusing on international hiring and how businesses can expand their teams worldwide while navigating legal, tax, and compliance challenges.

Joining us is Karen Klink, Director of Growth and Partnerships for Communitech Outposts, an all-in-one employer-of-record solution helping Canadian companies hire and grow teams globally. We’ll discuss the importance of global growth for Canadian companies, the challenges of expanding into new markets, and how Communitech Outposts facilitates smooth international expansion. Let’s dive in!

Key Highlights:

1. Global Growth for Canadian Companies: Karen will explain how crucial global expansion is for Canadian companies, particularly those in the tech sector, and how expanding internationally contributes to continued growth and success.

2. Barriers Canadian Companies Face When Expanding into New Markets: Karen will highlight the significant barriers Canadian companies face when expanding internationally, such as dealing with local tax laws, hiring practices, and the need for foreign entities.

3. How Communitech Outposts Helps Canadian Companies Scale Globally: Karen will explain what an Employer of Record is and why it’s such a useful tool for Canadian companies looking to hire internationally, build global teams, and expand into new markets without the hassle of setting up foreign entities.

4. Where Canadian Companies Are Hiring Globally: Karen will discuss which countries or regions Canadian companies are hiring in most frequently as they expand internationally.

5. Success Stories: Securing Visas for Global Expansion: Karen will share how Outposts has helped Canadian companies secure visas for EU expansion and how this support has made a tangible difference for businesses entering new markets.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the tools and strategies that help small and medium-sized enterprises thrive. Today, we’re focusing on the critical role of technology in managing finances, alleviating burdens, saving time, and driving growth for SMBs.

Joining us today is Brad Terakita, Vice-President of Marketing at FreshBooks, an accounting software company designed for small, service-based businesses. We'll discuss how marketing strategy and smart technology solutions can streamline processes, improve customer experience, and help SMBs overcome financial management challenges.

Key Highlights:

1. Marketing Strategy / Technology and Impact on Growth and Scalability: Brad will explain how a defined marketing strategy and the right technology can drive SMB growth and scalability, comparing technology to a compass guiding businesses to their goals.

2. Customer Experience Focus and Operational Impact: Brad will discuss the importance of customer experience and how FreshBooks helps businesses manage finances, get paid on time, and focus more on customers, building brand advocates.

3. Managing Finances / Growth Challenges as an SMB: Brad will explore financial challenges SMBs face, particularly insights from the Tax Time Survey, and how FreshBooks addresses these challenges to support growth.

4. How FreshBooks Helps Small Businesses Integrate and Utilize Technology Effectively: Brad will share how FreshBooks helps SMBs integrate and utilize technology to manage finances and operations, highlighting current trends in tech adoption.

5. Saving Time, Money and Stress with FreshBooks: Brad will discuss how FreshBooks helps SMB owners save time, money, and stress, detailing the features and functionalities that make it an essential tool for business owners.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and insights empowering Canadian entrepreneurs. Today, we’re highlighting TELUS’s “Stand With Owners” program, a powerful initiative dedicated to supporting small and medium businesses across Canada. Recent trends emphasize the importance of technology and support in helping businesses thrive in a digital world.

Joining us today is Katherine Emberly, Senior Vice-president & President of Small and Medium Business at TELUS Business Solutions. Katherine leads a passionate team focused on leveraging TELUS' world-leading networks and technology to help business owners and their teams succeed. We’ll discuss the Stand With Owners program, including this year’s contest, and TELUS’s broader commitment to Canadian small businesses. Let’s dive in!

Key Highlights:

1. The TELUS "Stand With Owners" Program – Empowering Canadian Entrepreneurs: Katherine will share details of the 2025 contest and what TELUS is looking for this year. She’ll explain how Canadian small business owners can participate in this impactful program and how TELUS is investing over $1 million into small businesses.

2. Digital Tools and Resources for Small Businesses: Katherine will discuss the digital tools and resources offered by TELUS to help small businesses leverage technology and succeed in today’s competitive environment, beyond the contest.

3. TELUS's Strategic Commitment to SME Success: Katherine will explain how TELUS’s “give where we live” philosophy and mission to leverage technology shape the company’s strategic approach to supporting Canadian SMEs and empowering their growth.

4. Key Trends in the Canadian SME Landscape: Katherine will share some of the key trends she’s observing in the Canadian SME landscape and how TELUS Business Solutions is adapting its offerings to help these businesses thrive in a rapidly evolving digital future.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative technologies and inspiring journeys of Canadian entrepreneurs. Today, we’re focusing on digital accessibility and how Artificial Intelligence is creating a more inclusive online world for everyone, regardless of ability. As digital inclusion becomes a key driver of broader reach and positive user experiences, we’ll explore the strategic importance of accessibility and practical methods to achieve it at scale.

Joining us today is Juan Olarte, Founder of Digita11y Accessible, a Canadian software company using AI-driven solutions for digital inclusion. Juan, a visually impaired professional, has shaped the company's mission to provide accessible digital experiences. Today, we’ll discuss how AI can scale accessibility efforts and embed AI-powered accessibility features into product development. Let’s dive in!

Key Highlights:

  1. Strategic Importance of Digital Accessibility: Juan will explain why digital accessibility is a strategic imperative for businesses, emphasizing its impact on inclusion and business outcomes.
  2. Leveraging AI to Scale Accessibility Efforts: Juan will discuss how A11Yn Base uses AI to scale accessibility efforts, driving operational efficiency across development and content teams.
  3. Practical Methods for Embedding AI-Powered Accessibility Features: Juan will share methods for integrating AI-powered accessibility features into product development, ensuring inclusivity from the start.
  4. The Inspiration Behind Digita11y Accessible: Juan will talk about what inspired him to found Digita11y Accessible and how his experience as a visually impaired professional shaped the company’s mission.
  5. Lessons Learned from Partnering with Deloitte: Juan will share key lessons from collaborating with large organizations like Deloitte and how these partnerships influenced Digita11y Accessible’s growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and technologies driving efficiency and growth in Canadian businesses. Today, we’re discussing digital transformation, focusing on modernizing business tools, the importance of cloud solutions, and understanding digital transformation as a strategic shift. Recent trends highlight the need for agile, efficient operations to stay competitive in an evolving environment.

Joining us is Andrei Banea, Director of Sales Operations and Customer Success at Big Bang, an international consulting firm specializing in digital transformation. Big Bang helps organizations at all stages of growth by maximizing the value of their technologies. Today, we’ll dive into why modernizing business tools and embracing cloud solutions are crucial for sustainable growth. Let’s begin!

Key Highlights:

1. The Importance of Modernizing Business Tools: Andrei will explain why relying on outdated systems is a significant hindrance to business growth today, and how modern tools empower organizations to become more agile, efficient, and competitive in today’s fast-paced market.

2. Why Cloud Solutions? Andrei will discuss the key benefits of cloud-based systems in terms of scalability, accessibility, and cost-efficiency, and how they support sustainable growth in a rapidly evolving business environment.

3. Digital Transformation: More Than Just Technology: Andrei will elaborate on why digital transformation should be understood as a broader strategic shift, enabling better decision-making, streamlined operations, and enhanced customer experiences, rather than just an IT initiative.

4. Big Bang’s Approach to Solving SMB Challenges: Andrei will discuss some of the common challenges Big Bang helps small and medium-sized businesses solve during their digital transformation journey, especially regarding integrating powerful and well-integrated cloud solutions.

5. Enhancing Business Operations with Process Automation: Andrei will explain how process automation tools are helping small businesses achieve greater efficiency, reduce manual work, and ultimately make their operations smoother and more productive.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore strategies and insights to help entrepreneurs build thriving businesses. Today, we’re focusing on finding your ideal target market, achieving product-market fit, and developing solutions that align with your strengths and passion.

Joining us is Farhad Khan, CEO of Member Lounge, an AI-powered engagement platform helping professional associations create stronger connections with their members. Today, we’ll discuss how to find a target market where you can deliver value, achieve product-market fit, and create solutions that match your expertise. Let’s dive in!

Key Highlights:

1. Finding a Target Market Where You Can Deliver a Lot of Value: Farhad will share the key steps or insights entrepreneurs should focus on when identifying a target market where they can deliver significant value, aligning their skills and passion with market needs.

2. Finding a Product-Market Fit: Farhad will define product-market fit and discuss the journey of building Member Lounge organically, focusing on discussions with clients to achieve that fit, rather than forcing a product into the market.

3. How to Find a Product or Solution That Aligns with What You Are Good At: Farhad will talk about how entrepreneurs can effectively find a product or solution that not only meets market needs but also deeply aligns with their personal skills and inherent strengths, and how this alignment contributes to long-term success.

4. Building Brand Awareness for Startups: Farhad will discuss some of the biggest hurdles startups face in bringing their brand to market and provide advice for overcoming these challenges.

5. The Role of Personal Discipline in Entrepreneurial Success: Farhad will elaborate on his philosophy that for any entrepreneur to succeed, their personal life needs to be disciplined, creating a "baseline of high performance," and how this contributes to both individual and company success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore cutting-edge technologies and ethical considerations shaping the future of business. Today, we're focusing on the transformative power of Artificial Intelligence in sales and the critical role of ethics and regulations in its application. As AI drives sales productivity and revenue growth, its responsible and ethical use becomes crucial for businesses seeking to leverage its full potential.

Joining us today is Dr. Cindy Gordon, CEO & Founder of SalesChoice, a SaaS and Data Sciences company focused on enabling human advantage through Trusted AI Methods. Dr. Gordon is a leading voice in AI and ethics, and today we'll discuss the intersection of AI, ethics, and regulations in sales. Let’s dive in!

Key Highlights:

1. AI, Ethics, Regulations, and the Application of All 3 in Sales: Dr. Gordon will explain how AI, ethics, and regulations are converging in the context of sales, and share the key considerations businesses need to ensure they’re using AI responsibly and ethically in their sales processes.

2. AI Applications in Sales: Dr. Gordon will discuss some of the most effective ways businesses can leverage AI to improve sales performance, increase revenue, and enhance sales team productivity.

3. SalesChoice's AI Platform: InsightEngine™: Dr. Gordon will talk about SalesChoice’s AI platform, including SalesInsights™ and MoodInsights™, and how they address different aspects of sales and employee productivity.

4. Trusted AI Methods: Dr. Gordon will explain what “Trusted AI Methods” means in practice and why trust is so important in the adoption of AI solutions.

5. AI Enablement Advisory and Strategy Solutions: Dr. Gordon will outline the services SalesChoice provides and how they help organizations across diverse AI use cases.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative platforms and entrepreneurial journeys shaping how we connect and experience events. Today, we’re focusing on building lasting communities, the evolving landscape of live events, and how technology fosters deeper audience engagement.

Joining us is Aiden Bustard, Co-Founder and Chairman of Novelt, a technology company enhancing how people discover, attend, and engage with live events. We'll discuss building communities, the future of events, and how to turn attendees into passionate advocates. Let’s dive in!

Key Highlights:

1. How We Are Building Communities That Last: Aiden will share the key principles and strategies behind building lasting communities, and how Novelt’s platform facilitates the creation of enduring connections.

2. The Future of Events and Experiences: Aiden will discuss his vision for the future of live events and experiences, and how technology will continue to shape how people discover, attend, and engage with them.

3. Examples of Turning Attendees into Advocates: Aiden will share specific examples or strategies for how event organizers can effectively turn attendees into passionate advocates for their events and communities.

4. Aiden's Journey and Motivation: Aiden will talk about what sparked his involvement with Novelt and the mission behind it. He’ll explain what personal experiences or observations led him to focus on enhancing community and simplifying the event experience.

5. Other Inspiring Projects: Aiden will share more about his Trybe Leaders podcast, which has similar capabilities for growth and inspiration, and provide insights into how it contributes to his mission.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative solutions to critical challenges in Canada. Today, we’re focusing on the housing crisis and how sustainable, prefabricated solutions are set to transform homebuilding. With the growing demand for accessible, energy-efficient housing, modular construction is emerging as a key solution.

Joining us today is Alex Kelly, Chief Operating Officer at CABN, a Canadian startup leading the way in prefabricated housing. CABN merges innovative design with cutting-edge technology to create energy-efficient smart homes. Today, we’ll discuss the future of housing, climate-ready net-zero living, and how modular solutions are reshaping the homebuilding experience for a new generation.

Key Highlights:

1. The Future of Housing is Prefabricated and Performance-Driven: Alex will discuss why Canada’s housing crisis requires a radical shift in homebuilding and how prefabrication and modular innovation, along with CABN Core Technology™, can reduce construction times, lower costs, and enhance quality.

2. Climate-Ready, Net-Zero Living—Accessible to All: Alex will explain how CABN integrates passive design, renewable energy systems, and low-carbon materials to empower homeowners to reduce their environmental footprint without sacrificing style, comfort, or affordability.

3. Rethinking the Homebuilding Experience for a New Generation: Alex will walk us through how CABN is reimagining homebuilding in the 21st century. From digital visualization to on-site assembly, he’ll share how CABN partners with communities, builders, and governments to drive scalable solutions.

4. The Inspiration Behind CABN: Alex will share the story of what inspired the creation of CABN and what specific gap in the housing market they are addressing with their innovative approach.

5. CABN’s Differentiating Technology: Alex will explain how CABN Core Technology™ differentiates CABN from other prefab or modular housing solutions currently on the market.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re focusing on the critical areas of emerging technology, effective leadership, and the evolving media landscape. As technological innovation accelerates and media consumption continues to change, businesses must stay ahead of the curve to succeed.

Joining us today is Dr. Stephanie Gutnik, President of Tuxedo Concepts, a consulting firm specializing in marketing, media, and advertising technology. Dr. Gutnik is a global public speaker with deep expertise in business transformation and women in leadership. Today, we’ll discuss how businesses can navigate these challenges and drive success in today’s fast-paced environment. Let’s dive in!

Key Highlights:

The Art of Managing Upward: Dr. Gutnik will share a compelling story about negotiating a trip to Dubai to establish a business case for expansion, offering insights on how she influenced decision-makers despite initial skepticism.

Business Transformation and Women in Leadership: Dr. Gutnik will highlight how businesses can transform successfully and the importance of fostering women in leadership roles.

Keeping Up with Emerging Tech: Dr. Gutnik will discuss the challenges companies face in adopting emerging technologies and provide strategies for staying informed and effectively implementing new tech.

Media: Dr. Gutnik will explain how the evolving media landscape, especially in advertising technology and consumer behavior, affects businesses aiming to reach their target audiences effectively.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore strategies that help entrepreneurs and business leaders thrive. Today, we're discussing the power of authentic storytelling, using LinkedIn for business growth, and building thought leadership to influence your audience. Recent trends emphasize the growing need for personal branding, networking, and authentic communication to drive success.

Joining us is Bobby Umar, a 5x TEDx speaker, keynote speaker, and founder of The Thought Leadership Branding Club. With his expertise in personal branding, Bobby helps professionals and entrepreneurs amplify their voices. Today, we'll talk about vulnerable storytelling for leaders, leveraging LinkedIn to land leads, and building influence in the digital world. Let’s dive in!

Key Highlights:

Vulnerable Storytelling for the Authentic Leader: Bobby will explain the importance of vulnerable storytelling for the authentic leader and how leaders can use their personal narratives to build trust, inspire their teams, and create a stronger connection with their audience.

Learning to Leverage (and Love!) LinkedIn to Land Leads: Bobby will share his top strategies for small business owners and entrepreneurs to effectively leverage LinkedIn to connect with potential clients, build their network, and generate valuable leads.

Build Thought Leadership and Create Influence in the Digital Landscape: Bobby will discuss how entrepreneurs and professionals can effectively build thought leadership and create influence in today's increasingly crowded digital landscape, with key strategies for standing out and making a meaningful impact.

Bobby Umar's Journey of Self-Discovery: Bobby will share his journey of self-discovery and how he learned to leverage his own narrative to create impact.

The Thought Leadership Branding Club (TLB Club): Bobby will talk about the purpose of TLB Club and the key benefits for its members.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the cutting-edge technologies and strategies helping businesses thrive. Today, we’re diving into Artificial Intelligence and its impact on business operations, focusing on how AI can drive efficiency, reduce costs, and enhance customer experience.

Joining us is Alon Talmor, CEO of Ask-AI, an AI-first platform that unifies tech stacks to streamline business operations. We’ll discuss how AI can improve ROI, enhance customer outcomes in B2B SaaS organizations, and explore the future of SaaS in today’s AI-driven landscape.

Key Highlights:

AI That Drives ROI: Alon will explain why most companies use AI wrong, and share the key to using AI to drive real ROI for businesses.

How AI Can Be Used to Drive Better Outcomes Across the Customer Experience in B2B SaaS Orgs: Alon will discuss how AI can effectively be used to drive better outcomes across the customer experience in B2B SaaS organizations, and the biggest misconceptions about AI in customer-facing teams.

The Future of SaaS: Alon will share his predictions for the future of SaaS and the role AI will play in shaping that future.
Alon's Founder Journey: Alon will talk about what inspired him to start Ask-AI and how his PhD in AI has shaped his approach to building this company.

Ask-AI's Partnership with Google: Alon will explain the collaboration between Ask-AI and Google, and its significance for the company and its users.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore critical financial strategies for Canadian entrepreneurs. Today, we’re focusing on effective cash flow management, preparing for capital raises, and advocating for government support for small businesses. Recent statistics reveal that cash flow issues are a leading cause of business failures, making expert financial advice essential for achieving sustainable growth.

Joining us today is Daryl Ching, CFA, Founder & President of Vistance Accounting, a firm dedicated to helping small and mid-sized businesses across Canada. We’ll discuss why cash flow management is crucial, how to prepare for investor approaches, and how to hold the government accountable for its promises to small businesses. Let’s dive in!

Key Highlights:

1. 82% of Business Failures Are Due to Cash Flow Management: Daryl will explain the common reasons why small businesses struggle with cash flow and how Vistance Accounting fills the void in advisory services to prevent these failures.

2. Companies Are Often Unprepared When Approaching Investors for a Capital Raise or Selling Their Business: Daryl will discuss the best approach when contacting investors or the bank for financing and the key steps businesses should take to maximize their value in these critical discussions.

3. Holding the Liberal Government Accountable for Promises to Small Businesses: Daryl will share his perspective on the current status of government promises to small businesses and how we can collectively hold the government accountable for delivering on them.

4. Common Financial Blind Spots Among Small Business Owners: Daryl will highlight some of the most common financial blind spots he observes among small business owners and how these overlooked areas can impact long-term stability and growth.

5. Investing in Accounting Beyond Bookkeeping and Tax Services: Daryl will discuss when business owners should start contemplating investing in accounting services beyond basic bookkeeping and tax filings, and the benefits of a more strategic approach to financial management.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies helping Canadian businesses thrive in today’s changing work landscape. Today, we’re discussing the transformative power of hybrid work solutions and how flexible workspaces are benefiting small and medium-sized enterprises across Canada.

Joining us is Terri Pozniak, Executive Vice President and Country Manager for International Workplace Group (IWG). She’ll share insights into the benefits of hybrid work policies, IWG’s growth in Canada since the pandemic, and why hybrid working is a smart business strategy for SMEs.

Key Highlights:

1. The Benefits of Hybrid Work Policies to Reduce Costs and Help SMEs Navigate Economic Pressures: Terri will explain how hybrid work policies help SMEs reduce costs and navigate economic pressures, and what are some of the key savings contributing to this impact on the bottom line.

2. International Workplace Group’s Growth in Canada Over the Past 5 Years: Terri will discuss how the pandemic impacted IWG's growth in Canada, leading to hybrid working becoming the default model, and the specific steps IWG has taken to meet the evolving demands of Canadian businesses.

3. Why Hybrid Working Is a Smart Business Strategy for SMEs: Terri will explain why hybrid working is a smart business strategy for small and medium-sized businesses, and how it contributes to increasing professionalism, productivity, and agility in a competitive market.

4. How Ricoh Helps SMBs Solve Challenges: Terri will share how IWG, through brands like Regus, Spaces, and HQ, is helping SMBs solve specific challenges, particularly in enabling effective collaboration between onsite and remote employees.

5. IWG's Expansion Plans for Canada: Terri will outline IWG’s expansion plans for Canada over the next two years to help more companies reduce overhead costs and cut reliance on long-term leases.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. Today, we’re discussing the transformative power of technology, the advantages of embracing remote work, and the strategic benefits of diversifying your business offerings. With AI and automation driving efficiency and remote work models gaining traction, businesses must evolve to meet market demands.

Joining us is Adam Mitchell, CEO of Mitch Insurance, an Ontario-based brokerage recognized as one of Canada’s Top Growing Companies. We’ll explore how embracing AI, automation, and remote work has fueled Mitch Insurance’s growth and discuss how diversifying business offerings can drive future success.

Key Highlights:

1. The Importance of Embracing AI and Automation: Adam will explain why embracing AI and automation is essential for businesses, including those in relationship-driven sectors like insurance, and how Mitch Insurance has benefited from these technologies.

2. The Benefits of Remote Work for Companies and Their Teammates: Adam will discuss the advantages Mitch Insurance has seen since adopting remote work indefinitely, for both the company and its employees.

3. Diversifying Your Business by Adding New Products/Departments to Offer Consumers More Solutions and Accelerate Growth: Adam will explain how diversifying offerings through new products and departments has helped Mitch Insurance grow and provide more comprehensive solutions to consumers.

4. Mitch Insurance's Unique History: Adam will share key moments and the vision that has driven Mitch Insurance’s growth from a small operation to a leading brokerage.

5. The Future of Work at Mitch Insurance: Adam will discuss Mitch Insurance’s commitment to remote work, including downsizing its headquarters, and what this means for the future of company culture and operations.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the latest technological advancements and their impact on Canadian businesses. Today, we're diving into how Artificial Intelligence is revolutionizing customer service.

Joining us is Chris Ellison, Group Vice President and General Manager for ServiceNow Canada, with over 22 years of experience in sales and leadership. Chris will discuss the rise of Agentic AI in customer service, how Canadian consumers’ expectations are evolving, and how businesses can tackle the challenges and opportunities that come with integrating AI solutions.

Key Highlights:

  1. The New Era of Customer Service with Agentic AI: Chris will explain what Agentic AI is and how it differs from the rule-based chatbots of the past, and the practical benefits for businesses.
  2. Emotional Context and Seamless Customer Service: Chris will discuss how Agentic AI understands emotional context and offers a more seamless and empathetic customer service experience, including its ability to hand off to human support when necessary.
  3. Canadian Consumer Expectations and the Trust Gap in AI: Chris will share the key findings from the Consumer Voice Report, particularly regarding Canadian expectations for emotional cue recognition and current trust levels in AI voice assistants.
  4. Bridging the Trust Gap in AI for Sensitive Interactions: Chris will discuss how companies can bridge the trust gap when implementing Agentic AI in customer service, especially for more sensitive interactions, given the significant majority of Canadians still prefer human support for emotionally charged issues.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and technologies that empower small and medium-sized enterprises to thrive in today's turbulent markets. Today, we focus on inventory management and its critical role in helping businesses navigate challenges like rising tariffs and disrupted supply chains.

Joining us is Ben Hussey, Co-CEO of Katana, a cloud inventory management platform. We'll discuss how smart inventory management, data-driven forecasting, and technology can help SMBs optimize operations, maintain healthy cash flow, and meet evolving consumer demands. Let’s dive in!

Key Highlights:

1. Navigating Tariff Turbulence: Ben will discuss the current challenges regarding unit costs and how tariffs are contributing to market chaos for SMBs, based on Katana's data showing dramatic surges.

2. The Importance of Data-Driven Forecasting: Ben will explain how SMBs can leverage inventory management platforms to gain the data-driven insights needed to make crucial supply chain changes, optimize operations, and maintain healthy cash flow.

3. How Katana Has Supported Customers During Market Fluctuation: Ben will share how Katana, as an inventory management platform, has specifically supported its customers during times of market fluctuation.

4. Proactive Strategies for Turbulent Times: Ben will outline proactive strategies that Katana’s customers are implementing within their inventory management that are proving to be effective in navigating turbulent times and mitigating the impact of tariffs.

5. Katana's Holistic Optimization for SMBs and Future Growth: Ben will discuss how Katana helps SMBs holistically optimize their operations in the current climate and strategically prepare for future growth and success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore cutting-edge technology and innovation shaping our future. Today, we're diving into the fascinating world of quantum computing, a field that promises to revolutionize industries and solve problems beyond our current capabilities.

Joining us today is Christian Weedbrook, CEO and Founder of Xanadu, a Canadian quantum computing company dedicated to making quantum computers accessible and useful worldwide. We'll discuss what sets Xanadu apart, their latest innovations, and the long-term potential of quantum computing. Let’s begin!

Key Highlights:

1. What Separates Xanadu from the Others: Christian will discuss what unique approaches or technological advancements set Xanadu apart from its competitors in the fast-evolving field of quantum computing.

2. Xanadu's Latest Innovations: Christian will share insights into Xanadu's significant innovations such as Borealis and Aurora, and their importance in the world of quantum computing.

3. The Long-Term Promise of Quantum Computing: Christian will outline the long-term promise of quantum computing, its potential impact on various industries, and how it will benefit people everywhere.

4. Why Canada? Building Quantum Computing Here: Christian will explain why Canada is the ideal place for Xanadu to lead the charge in quantum technology and the global race for quantum computing dominance.

5. Recent Peer-Reviewed Publication in Nature: Christian will discuss the significance of Xanadu's upcoming peer-reviewed journal article in Nature and its contribution to the quantum computing field.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the journeys and strategies of Canadian companies achieving long-term success and driving innovation. Today, we’re spotlighting Pleora, an Ottawa-based SME that has thrived for 25 years, leading the way in real-time connectivity solutions for industries like automation, security & defense, and medical imaging.

Joining us today is Harry Page, President of Pleora, to discuss the company’s 25th anniversary, how it has remained relevant in Ottawa’s tech hub, and the strategies they’ve used to innovate and excel as a small private company. Let’s dive in!

Key Highlights:

1. Celebrating 25 Years of Innovation: Harry will reflect on key moments and milestones pivotal to Pleora’s journey and evolution over the past 25 years as a leader in real-time connectivity solutions.

2. Being an SME in Ottawa, Canada’s Tech Capital: Harry will discuss the unique advantages and challenges of building and scaling a technology SME in Ottawa, Canada’s tech capital, and how the ecosystem influenced Pleora’s growth.

3. How We Have Remained Relevant: Harry will explain how Pleora has managed to remain relevant in the rapidly evolving tech industry and lead real-time connectivity for 25 years, sharing the secrets to longevity in this competitive market.

4. How We Innovate as a Small Private Company: Harry will explore how Pleora, as a small private company, approaches innovation, and the advantages and challenges of innovating in this context compared to larger, publicly traded entities.

5. Genesis of Perpetual Innovation: Harry will discuss the genesis of Pleora and how the company’s initial focus on real-time connectivity has fueled perpetual innovation for the past 25 years, despite evolving challenges.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies driving innovation and growth in Canada’s tech sector. Today, we’re focusing on tech talent, government support, and practical tips for startups scaling amidst economic uncertainties.

Joining us is Adam Froman, Founder and CEO of Delvinia, an innovation company transforming digital businesses. Adam will share insights on fostering a thriving tech ecosystem, supporting Canadian companies, and navigating the challenges facing the industry. Let’s dive in!

Key Highlights:

1. Canada's Tech Talent and Innovation Landscape: Adam will share his perspective on the current state of Canada's tech talent and innovation landscape, highlighting key strengths and areas that need significant improvement.

2. How Government Can Support the Startup and Tech Industry Better: Adam will discuss immediate and practical steps that governments, funders, and the private sector can take to better support innovation and help Canadian companies grow and scale at home.

3. Tips for Startups and Businesses to Scale Amidst Economic Uncertainties: Adam will offer his top tips for startups to not only survive but scale and find growth opportunities in the current economic climate.

4. Retaining IP, Talent, and Capital in Canada: Adam will explain what specific actions Canada needs to take to retain intellectual property, top talent, and crucial capital within the country.

5. The Power of Successful Scale-Up Stories: Adam will discuss how successful scale-up stories from Canadian companies can help policymakers, aspiring startups, and investors better understand the potential and path forward for innovation in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. Today, we're exploring how cutting-edge technologies like customer experience platforms, Artificial Intelligence, and enterprise security are revolutionizing business operations. With AI's increasing integration and the growing importance of customer privacy, we'll dive into how these tools are becoming more accessible and effective for businesses.

Joining us today is Chandrashekar LSP, Managing Director at Zoho Canada. Zoho Corporation is a leading technology company offering over 55 apps across key business categories. Today, we'll discuss Zoho's updated Customer Experience Platform, the role of AI in driving value and privacy, and the introduction of Ulaa Enterprise Browser with enhanced security. Let’s get started!

Key Highlights:

1. Zoho Deepens Customer Experience Platform, Adding Generative AI and Workflow Orchestration Capabilities Powered by Zia: Chandrashekar will explain Zoho’s "CRM for Everyone" initiative, focusing on how Zia’s generative AI and workflow orchestration capabilities set Zoho apart from competitors.

2. Zoho Artificial Intelligence Differentiation: Customer Privacy and Value: Chandrashekar will discuss how Zoho ensures its AI models are not trained on consumer data, emphasizing the company’s commitment to privacy and value in today’s AI landscape.

3. Zoho Introduces "Ulaa Enterprise" Browser With Enhanced Security and Granular Control Options: Chandrashekar will explain how Ulaa Enterprise addresses gaps in enterprise security, balancing robust security with a user-friendly experience, making it a significant solution in modern cybersecurity.

4. How CRM for Everyone Changes CRM's Role Across Departments: Chandrashekar will explain how "CRM for Everyone" is transforming CRM’s utility beyond sales and customer service to departments like finance, legal, and marketing.

5. Ulaa Enterprise: Reducing IT Overhead and Improving Browse Speed: Chandrashekar will share how Ulaa Enterprise helps businesses reduce IT overhead while enhancing browsing speed, all without compromising security.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the tools and strategies that empower businesses to thrive in today’s digital economy. In today’s episode, we focus on fraud prevention, dispute resolution, and enhancing the customer experience through innovative payment solutions.

Recent trends indicate a significant rise in digital fraud and chargebacks, putting a strain on businesses’ bottom lines and customer trust. This highlights the importance of finding effective solutions to bridge communication gaps and ensure smooth transactions.

Joining us today is Gaurav Mittal, Executive Vice President of Ethoca, a Mastercard company, and a leading provider of collaboration-based solutions that help businesses fight fraud and improve customer interactions.

Key Highlights:

1. The Era of Rising E-Commerce: How rising e-commerce affects merchants and consumer shopping habits, and key shifts observed from Mastercard’s perspective.

2. Post-Transaction Experience: How improving the consumer experience post-transaction helps businesses in the e-commerce space.

3. Customer Retention and Lifetime Value: The relationship between simplifying disputes and enhancing customer retention and lifetime value for businesses.

4. Maintaining Consumer Expectations: Key pain points businesses face in meeting rising consumer expectations for a seamless e-commerce experience.

5. Projections for the Next Five Years: Insights into the future of chargebacks, first-party fraud, and progress in the disputes and transactions sector.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore financial strategies that empower Canadian entrepreneurs to build sustainable businesses. Today, we’re focusing on how growing SMEs can secure top-tier financial leadership without the full-time overhead, particularly through the role of a fractional CFO.

Joining us is Shady Abboud, CEO at Unloop accounting and Fractional CFO at Storyline Financial, who brings a unique perspective from his experience building, operating, and selling two businesses. Shady will share insights on building scalable financial systems, why fractional CFOs are key partners for growth, and how to master cash flow management to fuel long-term success.

Key Highlights:

1. Building a Scalable Financial System: Shady will explain how entrepreneurs can create a scalable financial system that grows with their business and highlight essential accounting concepts for CEOs.

2. Personal Anecdote: Shady will share a personal story about how growing too fast can be risky and how the right financial system can make all the difference.

3. Fractional CFO – Your Strategic Growth Partner: Shady will explain the unique value a fractional CFO brings to growing businesses and how it differs from traditional accounting roles.

4. When to Bring in a Fractional CFO: Shady will discuss the key signs that signal when a business should bring in a fractional CFO, including revenue milestones and growth challenges.

5. Cash Flow—The #1 Killer of Good Businesses: Shady will share strategies for managing cash flow effectively and offer an unconventional tip for maintaining healthy cash flow.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the dynamic world of branding and marketing. In today’s episode, we dive into the major shifts reshaping the digital landscape, the evolving nature of B2B vs. B2C marketing, and the crucial role agencies play in helping businesses adapt and grow.

Recent trends underscore the transformative impact of AI on consumer behavior and brand strategy, challenging traditional marketing approaches. This discussion offers actionable insights for businesses aiming to connect more authentically with their audiences and drive sustainable growth.

Joining us is Spencer Saunders, President of Art & Science, a Toronto-based branding and marketing agency known for strategic brand solutions.

Key Highlights:

1. Shifts in Digital & Marketing Services: Spencer discusses the biggest changes driven by AI, brand evolution, and shifting consumer behaviors, and how companies should adapt.

2. The Fallacy of B2B vs. B2C Marketing: Why brand experiences must be seen through a human lens, transcending traditional audience distinctions.

3. The Role of Agencies: The essential value agencies bring in today’s fast-changing marketing environment and when businesses should consider partnering with one.

4. Driving Revenue in Veterinary Consolidation: Spencer shares a success story of transforming a veterinary group’s customer acquisition strategy to generate exceptional top-line revenue.

5. Launching Lokum: An introduction to Lokum, a new solution designed to help multi-location businesses drive a steady flow of net new customers.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and insights that empower businesses to thrive in today’s digital world. In this episode, we focus on the essential elements of digital marketing, the power of systems and processes for scalability, and the importance of understanding your target audience—especially Generation X and Millennials.

Recent trends highlight the critical role of a strong online presence for non-profits, charities, and “for-good” organizations, alongside the need for efficient workflows to maximize impact. This discussion provides valuable guidance for organizations looking to elevate their digital efforts and better engage key demographics.

Joining us today is David Pisarek, CEO & Founder of Wow Digital, a company dedicated to creating impactful web experiences for mission-driven clients. David also mentors agencies and consultants in the sector, helping them grow and scale their impact.

Key Highlights:

1. The Importance of Digital Marketing: What effective digital marketing means in practice for non-profits and why a strong online presence is crucial.

2. Systems and Processes for Scalability: How the right workflows free up leaders’ time to focus on mission-critical work while leveling up organizational impact.

3. Focusing on Gen X and Millennials: Why targeting these generations is essential for “for-good” organizations in their digital marketing efforts.

4. The Power of Niche Marketing: Why choosing a specific niche—horizontal or vertical—can maximize impact and drive growth.

5. Wow Digital’s Self-Audit Tool: An overview of a new tool designed to help nonprofits assess and improve their digital presence effectively.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore strategies for maximizing your business potential. In today’s episode, we uncover a powerful yet often overlooked growth lever: the effectiveness of your people managers.

Could unlocking the potential of your middle management lead to significant business growth without extra spending or hiring?

Our guest, John Blackmore, Global Director of Growth Marketing at Field Effect, argues it’s not only possible but probable. He shares insights on why strong leadership at all organizational levels—not just at the top—is critical to success.

Key Highlights:

1. The Untapped Potential of People Managers: Why focusing on middle management is a significant oversight and how it can drive substantial business impact.

2. Why Management Practices Fall Short: Common roadblocks and misunderstandings that undermine management effectiveness in many organizations.

3. First Steps for New Managers: Crucial initial actions for new managers to set themselves up for success and lead their teams effectively.

4. HR’s Role in Manager Effectiveness: How Human Resources can support or sometimes hinder the development of strong management practices.

5. Core Concepts for Managing Teams: Essential principles John advocates for motivating teams and achieving peak performance.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore essential strategies and technologies for staying safe and secure in today’s digital world. In this episode, we dive deep into the realm of online security, the critical role of password managers, and the fascinating psychology behind our password habits.

With cyber threats growing more sophisticated and human error remaining a key vulnerability, this discussion offers valuable insights on how individuals and businesses can strengthen their defenses in an ever-evolving landscape.

Joining us today is Karolis Arbaciauskas, Head of Product & Business Development at NordPass, a secure, user-friendly password manager developed by the cybersecurity experts behind NordVPN.

Key Highlights:

1. Evolution of Online Security: How digital threats have changed over time and why strong password hygiene is more crucial than ever. How NordPass helps protect users and businesses.

2. Psychology of Weak Passwords: Why people still use weak or reused passwords despite risks, and how NordPass uses research to drive awareness and behavioral change.

3. Building a Privacy-First Digital Future: NordPass’s zero-knowledge architecture and commitment to data protection, empowering users to control their digital lives.

4. Global Password Trends: Surprising findings from NordPass’s research on common workplace passwords worldwide and the security risks they pose.

5. The Future of Authentication: The path beyond passwords, the role of passkeys, and how NordPass is pioneering the next evolution in authentication.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/
  • A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and technologies that empower businesses to make smarter decisions in the digital age. In this episode, we dive deep into the critical world of data analytics, focusing on bridging the gap between strategy and execution, navigating the future of first-party data with GA4, and operationalizing data privacy without sacrificing marketing performance.

Recent trends emphasize the growing importance of data-driven insights, the shift to first-party data amid a cookieless future, and the rising need for privacy-conscious marketing.

Our guest, Monika Boldak, Associate Director of Marketing at Napkyn, a trusted digital analytics consultancy and certified Google Marketing Platform Sales Partner, shares expert guidance to help businesses leverage their data effectively and responsibly.

Key Highlights:

1. Bridging Strategy and Execution: What a strong data foundation really means and why many organizations struggle to connect analytics tools to meaningful business outcomes.

2. GA4 and First-Party Data: Common challenges with GA4 adoption, avoiding pitfalls like collecting PII, and future-proofing data strategy with BigQuery and Consent Mode.

3. Data Privacy & Marketing Performance: How Canadian businesses can comply with privacy laws like PIPEDA and Quebec’s Law 25 while maintaining effective, customer-first marketing strategies.

4. Connecting Analytics & Advertising: A success story of improving ad performance and reducing costs by linking offline conversions with Google Ads.

5. Upcoming DMFS Canada Summit: Insights on Napkyn’s participation and how marketers can responsibly use first-party data to build trust, loyalty, and better marketing outcomes.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we delve into the importance of building a purpose-driven business, strategic marketing for growth, and the crucial role of mental health in entrepreneurship.

Our guest today is Jennifer Usher, Founder & Chief Marketing Strategist at Swoop Marketing & Communications, a full-service marketing consultancy that specializes in helping small-to-mid-sized businesses create meaningful and strategic campaigns.

Jennifer shares her inspiring journey, including how empathy and values have shaped her business, especially following the loss of her son Brandon. We also discuss how small businesses can implement strategic marketing to grow effectively and why mental health awareness is critical in leadership and entrepreneurship.

Key Highlights:

  1. Building a Purpose-Driven Business: Jennifer shares how leading with empathy and values has shaped Swoop's culture, client relationships, and her approach to work, especially after her personal tragedy.
  2. Strategic Marketing for Growth: Practical strategies for small businesses to launch, grow, and scale through marketing. Jennifer discusses how businesses can stand out in their markets and create effective campaigns.
  3. Mental Health in Entrepreneurship: A candid conversation about the importance of discussing mental health in business and leadership, and the message Jennifer wants to convey through her advocacy for mental well-being.
  4. The Evolution of Swoop Marketing: Jennifer discusses how her personal experiences and challenges influenced the evolution of Swoop Marketing & Communications, and the meaningful work that drives her company forward.
  5. Advice for Women Entrepreneurs: Jennifer shares valuable advice for women entrepreneurs looking to integrate purpose and values into their business, and how they can grow in today's market.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Google: https://www.google.ca/

A1 Global College: https://a1globalcollege.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative solutions and entrepreneurial journeys that are shaping the future of Canadian business. In today’s episode, we focus on transforming compliance from a cost center into a competitive advantage, leveraging real-time frontline data for operational excellence, and the power of made-in-Canada technology.

Recent trends highlight the increasing importance of efficient operations, data-driven decision-making, and the strategic advantage of supporting local innovation. This discussion will provide valuable insights for businesses looking to optimize their processes and build a resilient future.

Joining us today is Rebecca Wormleighton, Co-Founder of Zendelity, a company that has pivoted its deep experience in the cruise industry to bring its enterprise-grade Command Center platform to a wider range of businesses.

Key Highlights:

1. Turning Compliance from a Cost Center into a Competitive Advantage: Rebecca challenges the common perception of compliance and shares how businesses can transform it into a strategic advantage.

2. The Power of Real-Time, Frontline Data: Why capturing real-time insights from the frontline is critical for companies and how they can achieve it without adding complexity.

3. Made-in-Canada Innovation: Why now is the perfect time for businesses to rethink their tech stack and support Canadian innovation.

4. University Fire Code Compliance Success Story: Rebecca explains how a university overcame challenges and achieved dramatic improvements in compliance.

5. Recent Projects and Command Center 2.0: What’s next for Zendelity with the upcoming launch of Command Center 2.0 and new initiatives.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the innovative technologies and solutions transforming various industries. Today, we’re focusing on property technology (proptech) and its profound impact on the real estate, architecture, construction, and insurance sectors.

Recent trends emphasize the increasing importance of 3D virtual walkthroughs, accurate spatial data, and efficient digital tools for streamlining workflows. This discussion will provide valuable insights into how proptech is revolutionizing these industries.

Joining us today is Skylar Lawrence-LeBel, VP of Marketing & Customer Experience at Planitar Inc., the makers of iGUIDE, a leading platform for capturing and delivering 3D virtual walkthroughs, accurate floor plans, and property data. With a focus on clear storytelling and user-centric solutions, Skylar is at the forefront of proptech innovation.

Key Highlights:

1. Who is Planitar and iGUIDE? Skylar shares an overview of Planitar, its product, iGUIDE, and its role in supporting the Canadian real estate, AEC, and insurance industries.

2. What is Property Technology (Proptech)? Skylar discusses how proptech supports industries like real estate, architecture, and construction, and the evolution of these sectors in response to technological advancements.

3. What’s New at iGUIDE? Learn about the latest technological developments, including the iGUIDE PLANIX R1, and what sets it apart from competitors in the proptech market.

4. Skylar’s Background and Storytelling: Skylar explains how his experience has shaped his approach to B2B marketing and the importance of clear and compelling storytelling in proptech.

5. iGUIDE PLANIX R1 Features: Dive into the features of the iGUIDE PLANIX R1, including improved visuals, floor plan measurement accuracy, and its compact design—and how these features benefit users in real estate and related sectors.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore innovative solutions and entrepreneurial journeys shaping the future of business. In today’s episode, we’re diving into the world of food technology and how AI is being used to tackle everyday challenges like food waste and grocery costs.

Recent trends highlight the growing consumer awareness of sustainability and the increasing reliance on technology to simplify daily tasks. This episode will provide valuable insights into how a Canadian startup is addressing these trends with an innovative platform.

Joining us today are Allison Le, CEO, and Ryo Wu, Business Development Director of COOCO, an AI-powered social networking platform based in Hamilton, Ontario. They are revolutionizing how people engage with food, connecting food lovers, merchants, and brands in a sustainable ecosystem.

Key Highlights:

1. Leveraging AI to Solve Everyday Problems: Allison discusses how COOCO uses AI to tackle food waste, save money, and simplify cooking for busy families, newcomers, and budget-conscious Canadians.

2. Building a Community-Driven Business: Ryo shares how COOCO fosters a vibrant ecosystem where users share recipes, earn rewards, and support local agriculture, benefiting local merchants.

3. Scaling Sustainability and Impact as an SME: Allison explores the challenges and opportunities of scaling COOCO while staying true to its mission of reducing food waste and driving sustainable growth for merchants.

4. Shaping COOCO’s Approach: Ryo reflects on his experiences with international tech giants and how those shaped COOCO’s approach to solving food waste and connecting communities.

5. The Inspiration Behind COOCO: The story behind COOCO’s creation, driven by the common problem of forgetting what you have in the fridge, and how it’s helping families, newcomers, and food lovers waste less and cook more joyfully.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and leadership driving innovation in the digital entertainment space. In today’s episode, we focus on the evolving world of storytelling and the power of online platforms to connect writers and readers globally.

Recent trends highlight the rise of webnovels and the growing importance of creator ecosystems in shaping the future of entertainment. This episode will provide valuable insights into how platforms like Wattpad are democratizing storytelling and empowering a new generation of creators.

Joining us today is Aron Levitz, President of Wattpad, a leading global webnovel platform. With his deep understanding of the online storytelling landscape, Aron is at the forefront of connecting writers and readers worldwide.

Key Highlights:

1. Aron’s Journey with Wattpad and Wattpad WEBTOON Studios: Aron shares his experiences and key moments that have shaped his perspective on the future of storytelling.

2. Vision for Wattpad: Insights into Aron’s vision for Wattpad’s future and how he sees the platform evolving in the coming years.

3. Wattpad’s Key Priorities Moving Forward: What are the priorities for Wattpad, and how will these shape the platform’s features, content, and community?

4. Wattpad’s Role in the WEBTOON Entertainment Ecosystem: How Wattpad fits into the WEBTOON Entertainment’s IP & Creator Ecosystem and what it means for writers and readers.

5. Impactful Stories from Wattpad Creators: A touching story that demonstrates the profound impact Wattpad has had on creators’ lives and careers.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and insights that empower businesses to thrive in today’s dynamic labor market. In this episode, we focus on the evolving landscape of talent acquisition, recruitment trends, and the challenges facing the Canadian workforce.

Recent data from Statistics Canada shows significant shifts in employment trends, with certain industries facing labor shortages and a growing demand for skilled professionals. This emphasizes the importance of effective recruitment strategies for businesses of all sizes.

Joining us today is Antoinette King, Founder & Managing Partner of Options Consulting Solutions. With over 30 years of experience in the recruitment industry, Antoinette is a forward-thinking leader with deep insights into navigating the labor market and attracting top talent.

Key Highlights:

1. How the Talent Pool and Labor Market Have Changed: Antoinette shares her observations on the evolution of the labor market and the significant shifts over the years.

2. Recruitment Trends in 2025: Insights into what recruitment trends businesses can expect in 2025 and strategies employers can adopt to stay competitive in attracting top talent.

3. Current Challenges in the Canadian Workforce: The challenges businesses face in the Canadian workforce today and how they can address these effectively.

4. Options Consulting Solutions’ Unique Approach: What sets Options Consulting Solutions apart in the recruitment industry and how they maintain their reputation for customer service excellence.

5. Recruitment Presentations and Expertise: Learn more about the presentations Options Consulting Solutions provides on recruitment topics, helping business leaders and HR teams navigate talent acquisition challenges.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and mindsets that empower entrepreneurs to navigate the challenges of building a successful business. In today’s episode, we focus on resilience, personal practices for success, and the importance of having a clear mission statement.

Recent trends emphasize the significance of mental fortitude, effective self-care, and a strong sense of purpose in achieving long-term entrepreneurial success. This episode will provide valuable insights for anyone looking to build a sustainable and fulfilling business.

Joining us today is Connor Gilbert, Entrepreneur, Philosopher, Certified Coach, and Co-Founder of Apart Inc., a boutique creative marketing firm. With his diverse background and passion for helping businesses thrive, Connor is a valuable resource for our listeners.

Key Highlights:

1. Resilience in Entrepreneurship: Key elements of resilience and how entrepreneurs can bounce back from setbacks.

2. Personal Practices for Success: Effective personal practices to help entrepreneurs maintain focus, manage stress, and optimize performance.

3. The Importance of a Mission Statement: How a clear and compelling mission statement guides decision-making, attracts customers, and inspires employees.

4. Connor Gilbert’s Entrepreneurial Journey: Key lessons learned from his diverse career as a philosophy student, nightclub promoter, and marketing professional.

5. The Evolving Challenge of Entrepreneurship: Insights on how entrepreneurs can face ongoing challenges with determination and adaptability.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the future of commerce and the technologies driving its evolution. In today’s episode, we focus on the transformative power of AI and human collaboration, the modernization of commerce systems, and the creation of adaptive digital experiences.

Recent trends highlight rapid advancements in AI and the urgent need for businesses to adopt flexible, intelligent commerce solutions to stay competitive. This discussion offers valuable insights on how brands can adapt to the changing landscape and deliver exceptional customer experiences.

Joining us today is Thomas Muleid, VP Sales at Orium, a leading specialist in building adaptive solutions for modern commerce, helping enterprise brands seamlessly integrate AI, data, and systems to power intelligent, hybrid experiences.

Key Highlights:

1. The Future of Commerce: Humans + Agents: Thomas explains how AI-human collaboration is redefining commerce experiences and key steps brands must take to evolve and stay competitive.

2. Modernizing Commerce Systems: Why traditional commerce models are breaking down and how modular architectures offer scalable, adaptable solutions.

3. Creating Adaptive Digital Experiences: How brands can move beyond static experiences to deliver dynamic, real-time personalization that drives growth and loyalty.

4. Innovative Commerce Experiences in Canada: Examples of groundbreaking commerce solutions Orium has delivered for Canadian brands.

5. The Future of E-commerce in Canada: Thomas shares his perspective on the unique opportunities and characteristics shaping Canada’s e-commerce landscape.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and insights that empower entrepreneurs to build sustainable and profitable businesses. In today’s episode, we dive into the power of memberships and how they can create predictable revenue streams for business owners.

Recent trends in the online business world show a growing interest in membership models, offering entrepreneurs an avenue to build recurring income while fostering strong, loyal communities. This episode will provide valuable insights for those looking to harness the potential of memberships.

Our guest today is Stu McLaren, a renowned Membership Expert and Co-Founder of Membership.io. With over 16 years of experience, Stu has helped thousands of entrepreneurs successfully launch and grow thriving membership businesses.

Key Highlights:

1. Predictable Profits: Why now is the perfect time for entrepreneurs to embrace memberships and build recurring revenue streams.

2. Shifting from Content Overwhelm to Transformation: How entrepreneurs can shift from feeling overwhelmed to delivering real transformation for their members.

3. Practical Steps for Launching a Membership Site: Key advice for entrepreneurs looking to launch and grow a membership business.

4. Attracting and Retaining Members: A key tip for keeping members engaged and loyal over the long term.

5. Stu’s Membership Expertise: The subtle nuances that can make a big difference in the success of membership sites.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the transformative power of digital transformation and empower businesses to thrive in the ever-evolving digital economy.

Digital transformation is no longer a luxury but a necessity for businesses in Canada. A recent study by IDC Canada revealed that 65% of Canadian businesses accelerated their digital transformation initiatives last year, showcasing how integral technology is to business success in today’s world.

Our guest today is Eric Sluss, Chief Information Officer (Fractional CIO) of Net at Work, a leader in next-generation technology solutions and services. Eric brings his wealth of experience in digital transformation to the conversation, sharing insights on how businesses can leverage technology to meet their goals and drive success.

Key Highlights:

1. Digital Transformation for SMBs: What a successful digital transformation vision looks like for SMBs and how to define goals for the journey.

2. Overcoming Challenges: Common obstacles faced in executing digital transformation strategies and how businesses can overcome them.

3. Emerging Technologies: Which technologies will shape the future of SMBs in the next five years and how to prepare for them.

4. Net at Work’s Impact: A real-life example of how Net at Work helped an SMB overcome challenges and thrive through digital transformation.

5. Building Trust: How Net at Work builds trust and strong relationships with clients to ensure the success of digital transformation initiatives.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand. In this episode, we focus on the critical role of empowering frontline employees through innovative learning solutions. Frontline workers are the backbone of many organizations, and their engagement and training are pivotal in ensuring business success.

Joining us today is Carol Leaman, Co-Founder and CEO of Axonify, a leader in frontline-focused learning and performance platforms, trusted by major companies like Walmart, Kroger, and Foot Locker. Carol discusses the challenges of traditional learning methods for frontline workers, how Axonify addresses these with innovative approaches like microlearning, gamification, and mobile-first design, and the impact these solutions have on business results.

This episode is packed with insights into how businesses can enhance the productivity and engagement of their frontline workers, measure the effectiveness of their training, and scale innovation in workforce enablement.

Key Highlights from the Episode:

1. Challenges of Traditional Learning for Frontline Workers: Carol highlights the limitations of traditional LMS solutions for frontline workers, focusing on the need for specialized, engaging, and efficient training methods tailored to their unique environment.

2. The Inception of Axonify: Carol shares the founding story of Axonify, addressing the gaps in the market and how their solution was designed to resonate with businesses seeking more effective ways to engage and train their frontline workforce.

3. Measuring Training Effectiveness: Carol discusses how Axonify helps organizations connect training programs to key business outcomes, demonstrating ROI through improved performance and other key performance indicators.

4. Learning in the Flow of Work: Axonify’s innovative approach to learning, which integrates training directly into the daily workflow, eliminates disruption and improves the efficiency and application of knowledge for frontline workers.

5. Innovation and AI Integration: Carol provides insights into how Axonify continues to evolve its platform using AI and other advanced technologies to enhance the user experience, ensuring that the training platform stays relevant and effective in driving business success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and mindsets that drive exceptional success. In today’s episode, we dive into the world of asymmetric principles, a powerful framework for achieving outsized returns and navigating the path to extraordinary achievements.

Recent trends in the startup ecosystem and venture capital highlight the importance of strategic risk-taking and identifying asymmetric opportunities. This episode will provide valuable insights for entrepreneurs and anyone seeking to maximize their potential.

Our guest today is Daniel Shin Un Kang, Founder of YC-backed startup Flowbo, former VC at SoftBank Vision Fund, and author of "The Super Upside Factor." Daniel brings a unique perspective on how to achieve success through asymmetric principles.

Key Highlights:

1. Defining Asymmetric Principles: Understanding asymmetric bets and how they play a critical role in achieving outsized returns.

2. Accessibility for Risk-Restricted Individuals: How can individuals with limited capacity for risk still apply asymmetric principles to their lives and careers?

3. Under-Discussion of Asymmetric Principles: Why these principles aren't talked about more in mainstream business conversations.

4. Career Progress Through Asymmetric Principles: How can individuals invest wisely and make real progress, even if they didn’t attend Ivy League schools or are stuck in unsatisfying jobs?

5. Risks of Asymmetric Principles: What are the potential risks of applying these principles, and how can they be mitigated?

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we equip you with the knowledge and strategies to navigate the complexities of running a business. In today’s episode, we focus on a critical area that can often be a source of stress and wasted resources: technology procurement.

Recent trends highlight the challenges many small businesses face when making informed tech decisions, often leading to costly mistakes and inefficient systems. This episode will provide valuable insights into how to buy smarter, avoid common pitfalls, and leverage technology for true competitive advantage.

Joining us today is Jill Button, President & CEO of ProcurePro, a company dedicated to taking the stress out of buying tech for businesses across Canada and the U.S.

Key Highlights:

1. How to Buy Tech for Small Business: Jill explains common mistakes small businesses make when purchasing technology and shares key principles for buying smarter to ensure tech becomes a competitive advantage.

2. How to Avoid Disparate Hodge-Podge Systems: Learn the key steps small businesses can take to avoid inefficient tech setups and build cohesive, streamlined systems.

3. SaaS Contract Red Flags: Jill highlights key red flags to watch for when reviewing and signing SaaS agreements to avoid costly legal and operational issues.

4. From Stage Fright to Procurement Clarity: Jill shares an anecdote from her own experience and the lessons learned that she now applies to help businesses with their technology decisions.

5. ProcurePro’s Solutions for Stress-Free Tech Buying: Jill discusses how ProcurePro helps small businesses navigate IT procurement challenges and introduces their new newsletter, Substack podcast, and YouTube channel.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the diverse avenues of entrepreneurship. In today’s episode, we dive into the world of franchising, looking beyond the traditional models and uncovering how a franchise consultant can help you find the perfect business opportunity to align with your life and career goals.

Recent trends highlight the growing interest in franchise ownership as a pathway to entrepreneurship, offering a blend of independence and established support. This discussion will provide valuable insights for anyone considering this route to business ownership.

Joining us today is Lee Smithson, president and franchise consultant, who specializes in matching individuals with the ideal franchise opportunities and building unique business models tailored to their strengths and goals.

Key Highlights:

1. New Franchise Opportunities: Lee discusses the exciting franchise opportunities emerging in the Canadian market and highlights sectors that are experiencing significant growth.

2. Franchises Beyond Fast Food: Discover diverse and perhaps less obvious franchise opportunities available to aspiring entrepreneurs in Canada outside of the traditional fast-food model.

3. Clients of Franchise Consultants: Lee explains who typically seeks the expertise of a franchise consultant and why they turn to professionals for guidance in the franchise selection process.

4. The Entrepreneur Profile: Learn about the Entrepreneur Profile and how Lee uses this tool to match clients with the most suitable franchise opportunities.

5. Timing and Success Factors: What is the best time to purchase a franchise, and what common traits or activities do successful franchise owners share?

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore the strategies and insights that empower entrepreneurs to thrive in the digital age. In today’s episode, we dive into the power of social media marketing, creating content that converts, and the essential mindset needed for entrepreneurial success.

Recent trends highlight the importance of social media for business visibility and sales, the need for engaging and effective content strategies, and the crucial role of mindset in navigating the challenges of entrepreneurship. This discussion will provide valuable guidance for businesses looking to leverage social media for growth.

Our guest today is Tamar Lyons, Founder of Lyons Digital Marketing, a social media marketing agency that helps entrepreneurs leverage social media to increase visibility and drive sales. Tamar brings a wealth of experience in helping businesses grow their online presence.

Key Highlights:

Social Media Marketing Strategy: What makes a successful strategy and top tips for creating engaging and effective content that resonates with audiences.

Content That Converts: Key strategies for turning viewers into paying customers through content.

Mindset Shifts for Entrepreneurs: The most important mindset shifts entrepreneurs need to adopt for long-term success.

Lyons Digital Marketing Offerings: Tamar discusses how her agency’s services help entrepreneurs boost visibility and sales.

Content Creation Strategies: Tamar’s expert advice on creating engaging content across different social media platforms that resonates with your target audience.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand, where we explore strategies and insights that empower Canadian businesses to thrive in an increasingly interconnected world. In today’s episode, we focus on the critical importance of global thinking and cultural intelligence for businesses aiming to expand their horizons and achieve sustainable success.

Recent trends underscore the necessity for businesses to look beyond domestic markets and embrace a global perspective. Navigating cultural differences is no longer a niche skill but a core competency essential for success in the modern economy.

Joining us today is Muraly Srinarayanathas, Cofounder & Executive Chair, renowned author, speaker, and thought leader on global business and cultural intelligence. His book, "Between Borders, Beyond Boundaries," offers invaluable insights into these crucial topics.

Key Highlights:

Between Borders, Beyond Boundaries: Muraly shares the central message of his book and its relevance for business leaders.

The Importance of Global Thinking: Why thinking and acting globally is more critical than ever for Canadian SMEs in today’s interconnected world.

Cultural Intelligence (CQ) for Business: Why CQ is vital for businesses expanding internationally, and key aspects of developing strong cultural intelligence.

Recognition & Community Impact: What receiving the King Charles III Coronation Medal means to Muraly and his ongoing work in career education and community development.

3 Magazine & Third Culture Leader Podcast: Insights into Muraly’s new platforms and the valuable content and perspectives they provide for global business leaders.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the journeys of innovative leaders and the companies they build. In today’s episode, we dive into the critical field of cybersecurity with a visionary entrepreneur who’s transforming the industry.

Our guest today is Claudette McGowan, CEO and Founder of Protexxa, a Canadian-based cybersecurity software and services company. With over 20 years of experience leading digital transformations and implementing cybersecurity platforms for major organizations, Claudette brings a wealth of expertise to the table. She’s held leadership roles at Deloitte, Metropolitan Police Services, Bank of Montreal, and TD Bank. Now, at the helm of Protexxa, she’s focused on bridging the gap between human cyber hygiene and business risk.

Today, we’ll explore Claudette’s inspiring career journey, delve into the mission and innovative solutions of Protexxa, celebrate her recent UBS Female Founder Award, and gain valuable advice for Canadian entrepreneurs and business owners.

Key Highlights:

Career Journey & Genesis of Protexxa: Claudette shares the key moments and experiences that led her to found Protexxa and the importance of human cyber hygiene.

Protexxa's Core Mission: How connecting individual cyber hygiene with business risk is critical in today’s threat environment.

Protexxa Defender: Claudette discusses Protexxa’s AI-powered platform, which helps identify, evaluate, predict, and resolve common cyber issues, setting it apart in the cybersecurity market.

UBS Female Founder Award: What receiving the award means for Claudette personally and for Protexxa as a company.

Exciting Developments Ahead: The latest accomplishments and upcoming developments for Protexxa that will continue to push the boundaries in the cybersecurity industry.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the Indigenous-SME Small Business Podcast, hosted by Maheen, where we celebrate the resilience, innovation, and diversity of Canada's Indigenous business communities. In this episode, we're diving into the inspiring stories of Indigenous entrepreneurs and exploring the unique challenges and opportunities they face.

Joining us today are two distinguished guests: Dr. Wanda Wuttunee, Professor Emerita in Indigenous Studies at the University of Manitoba, and Fred Wien, Professor Emeritus at the Maritime School of Social Work at Dalhousie University. They are the co-authors of "Engraved in Our Nations", a powerful exploration of Indigenous business resilience.

Key Highlights:

  1. Inspiration Behind the Book: "Engraved in Our Nations" explores Indigenous business resilience, offering a collection of stories that highlight the strength and adaptability of Indigenous entrepreneurs.
  2. Diversity of Indigenous Businesses: The book showcases a variety of businesses, from traditional Indigenous practices to modern ventures, offering insight into the vast landscape of Indigenous entrepreneurship.
  3. Stories of Resilience: A powerful story of resilience from the Indigenous business community is shared, emphasizing the determination and creativity of Indigenous entrepreneurs in overcoming challenges.
  4. Balancing Traditional Values with Capitalism: Dr. Wuttunee and Fred discuss the delicate balance Indigenous entrepreneurs must strike between cultural values and modern capitalist economic practices to achieve success.
  5. Policy Support for Indigenous Entrepreneurs: Insights are provided on the necessary policy changes and strategies governments and organizations can implement to foster a more inclusive and supportive ecosystem for Indigenous businesses.

Special Thanks to Our Partner:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visit https://indigenous-sme.ca/ and subscribe to the Indigenous-SME Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore how technology is transforming small businesses and unlocking new opportunities. In today’s episode, we dive into the revolutionary impact of AI—from automating processes and enhancing customer interactions to driving smarter, data-driven decisions.

Our guest is Helmut Neher, founder and CEO of H10 Inc., a remote-first AI software company dedicated to helping small and medium-sized businesses harness AI’s power to solve problems and achieve remarkable results. With a background in mechanical and system design engineering and a passion for computer vision, Helmut brings hands-on startup experience and innovation to the table.

Key Highlights:

1. AI Strategy & Roadmap Development: How H10 Inc. helps small businesses identify high-potential AI use cases and scale them effectively, and common misconceptions about AI strategy.

2. Business Analytics: Unlocking the value of data with AI to predict outcomes and uncover hidden trends.

3. Human-AI Interaction: Enhancing customer engagement with AI-powered chatbots and natural language processing, and which industries benefit most.

4. Automation: Implementing AI-driven automation for information-intensive tasks to free up time for core business activities.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the strategies and insights that empower Canadian businesses to thrive in the digital age. Today, we are focusing on key areas that are crucial for SMEs: accelerating AI adoption, futureproofing for global opportunities, and fostering the talent needed for transformative technologies. Recent trends highlight the increasing importance of AI for productivity, the need for SMEs to expand their global reach, and the critical role of talent in driving innovation. This episode will provide valuable guidance for businesses seeking to navigate these challenges and seize new opportunities.

Joining us today is Angela Mondou, President and CEO of TECHNATION, Canada's leading technology association. With extensive experience in both the military and the tech industry, Angela brings a unique perspective on leadership, innovation, and driving economic prosperity. Let’s dive into the conversation on accelerating AI adoption, how SMEs can futureproof for global opportunities, and fostering talent for transformative technologies.

Key Highlights:

  1. Accelerating AI Adoption for Productivity: Angela shares practical advice for SMEs that may not have the financial or human resources to adopt AI. She discusses strategies to overcome barriers and integrate AI into operations to boost productivity.
  2. Futureproofing SMEs for Global Growth: Given the geopolitical tensions and increasing "buy Canadian" sentiments, Angela explores opportunities for Canadian SMEs to futureproof their businesses and uncover global growth avenues.
  3. Fostering Talent for Transformative Technologies: Angela delves into how SMEs can attract, foster, and retain skilled tech talent. She highlights the key skills trends in the tech sector and shares insights on building effective teams for innovation.
  4. Angela Mondou’s Career Journey: Angela reflects on her diverse career, from her service in the Canadian Air Force to her leadership at TECHNATION. She discusses how her background has shaped her leadership style and leadership in tech.
  5. TECH7 AI Action Summit: Angela discusses her experience at the TECH7 AI Action Summit in Paris and what attendees can expect from the upcoming TECH7 Summit in 2025, highlighting the importance of AI and technology innovation for the future.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore innovative strategies for business growth. In today’s episode, we focus on the evolving landscape of recruitment and how companies can build highly productive remote and international teams.

Recent trends show the rising adoption of remote work and highlight the need for effective strategies to manage and optimize global teams. This discussion provides valuable insights into building a strong company culture and overcoming the challenges posed by traditional hiring models.

Joining us today is Sharon Koifman, President of Distantjob and a pioneer in remote and international hiring solutions. With a unique approach to recruitment, Sharon helps technology decision-makers build high-performing global teams.

Key Highlights:

1. Building Productive Remote/International Teams: Sharon shares key strategies and best practices that make remote teams more effective and even more productive than in-office teams.

2. Cultivating Company Culture Internationally: Is it truly possible? Sharon discusses the essential elements for fostering an amazing culture across international teams.

3. Challenges with Traditional Outsourcing: What are the limitations of traditional outsourcing, and why is a new approach necessary?

4. Differentiating from Outsourcing & Freelance Marketplaces: How Distantjob stands apart from outsourcing companies and freelance platforms like Upwork.

5. Secrets to Employee Retention and Productivity: Sharon reveals what keeps remote employees engaged and productive for the long term.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we dive into critical topics that shape the future of Canadian businesses. In today’s episode, we’re discussing the complexities of selling your privately held business, an important yet often challenging process, especially for owners nearing retirement. As many business owners consider transitioning out of their companies, understanding how to make your business an attractive acquisition target and navigating proprietary deals becomes vital.

Joining us today is Karl Sigerist, ICD.D, Founder, Managing Director & Director at The Shaughnessy Group, an expert in mergers and acquisitions advisory services, who provides valuable insights into selling a business, avoiding common pitfalls, and successfully navigating this crucial transition.

Key Highlights:

  1. Attracting Acquisition Targets: Karl explains the key factors that make a business an attractive acquisition target, and how business owners can enhance their company's appeal to potential buyers to maximize the sale value.
  2. Why Many Business Owners Never Sell: It's highlighted that a significant percentage of Canadian business owners may never successfully sell their businesses. Karl outlines the primary reasons behind this, offering advice on how owners can avoid common pitfalls and ensure a successful transition.
  3. Proprietary Deals and Risk Considerations: Business owners must be aware of the risks when entering into proprietary deals. Karl discusses the critical considerations that owners should keep in mind to avoid potential legal and financial drawbacks during the sale process.
  4. Navigating Economic Cycles: With experience navigating various economic cycles, from Black Monday to the pandemic, Karl shares how this expertise informs his approach in advising business owners today, ensuring they make informed decisions regardless of market conditions.
  5. Business Transition Forum: As a National Sponsor of the Business Transition Forum, Karl introduces this important event, offering listeners an inside look at what attendees can gain, including expert guidance on the business sale process and valuable networking opportunities.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and technologies that empower businesses to achieve sustainable growth. In today’s episode, we focus on key areas such as scaling operations, continuous learning, and leveraging customer experience as a driver of success.

Recent trends emphasize the importance of adaptability, a commitment to ongoing development, and customer-centric strategies in today’s competitive market. This episode will provide valuable insights for businesses of all sizes looking to thrive and expand.

Our guest today is Keith Murray, CEO of boostCX, a seasoned leader with extensive expertise in customer experience management and driving business growth. Keith shares his experience and strategies on how businesses can achieve lasting success.

Key Highlights:

1. Growth and Scaling: Key strategies for sustainable business growth and effective scaling, plus common pitfalls to avoid.

2. Continuous Learning as a Competitive Advantage: How to foster a culture of continuous learning and why ongoing employee development is crucial in today’s rapidly changing market.

3. Customer Experience as a Growth Lever: Key strategies for improving customer satisfaction, loyalty, and retention to drive business growth.

4. Digital Risk Inc.: Insights into Keith’s side venture, Digital Risk Inc., and how it connects to customer experience and business strategy.

5. AI-Powered Insights Module: How the new AI-powered Insights module from boostCX helps businesses uncover actionable insights from verbatim feedback data.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari. Today, we’re highlighting the journey of a trailblazing female entrepreneur who’s revolutionizing the skincare industry. In a world where self-care is becoming more important than ever, we’re joined by Olga Roberts, Co-Owner and COO of Collage, a Canadian skincare brand dedicated to empowering individuals to embrace their natural glow.

Olga shares her entrepreneurial journey, the inspiration behind Collage, and how the brand champions well-being for driven women. We also dive into Collage’s unique approach to skincare, their commitment to addressing concerns like fine lines, dull complexion, and blemishes, and how their products stand out in a crowded market. Let’s explore how Olga is helping women prioritize health and self-nurturing in today’s fast-paced world.

Key Highlights:

  1. Olga's Entrepreneurial Journey: Olga talks about her journey as a female entrepreneur and the inspiration behind founding Collage.
  2. Unique Skincare Approach: Collage stands out by listening to women’s skincare concerns and developing products tailored to real needs.
  3. Prioritizing Well-being: Collage promotes health and self-nurturing, encouraging women to embrace their natural glow amidst a fast-paced world.
  4. Powerful Ingredients: Collage uses ingredients like niacinamide and green tea to target issues like fine lines, dull skin, and redness.
  5. Building Community: Olga shares how Collage is collaborating with local brands and participating in events to engage with the community.
  6. Advice for Entrepreneurs: Olga offers valuable advice for aspiring entrepreneurs, focusing on balance and authenticity.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari, where we explore the strategies and technologies that empower businesses to thrive in the digital age.

In today’s episode, we dive into the evolution of mobile-first software development, explore effective growth strategies including the power of networking, and discuss the critical opportunities for modernizing legacy systems. Joining us is Matt Strentse, Co-Founder and Chief Relations Officer of Iversoft, a 100% Canadian custom software development firm. Matt shares his insights on delivering seamless digital experiences, scaling a tech business, and helping industries upgrade outdated software to stay competitive.

Whether you’re a startup or established company, this episode offers valuable guidance on navigating today’s fast-paced digital landscape.

Key Highlights from the Episode:

  1. Mobile-first software development has evolved to prioritize seamless, cross-platform digital experiences essential for business success.
  2. Strategic networking and partnerships have been vital growth drivers for Iversoft, offering lessons for businesses aiming to scale.
  3. Modernizing legacy systems presents both challenges and huge opportunities, requiring careful planning and execution.
  4. Early partnerships shaped Iversoft’s trajectory and taught critical lessons about collaboration and market fit.
  5. There remains a gap in market awareness about the benefits of modernization, and education is key to bridging that gap.
  6. Businesses must embrace mobile-first strategies and legacy modernization to stay competitive and meet evolving customer expectations.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and leadership that drive success in the fitness industry. Today, we dive into scaling a fitness brand, the power of community engagement, and the evolving trends shaping the future of fitness.

Our guest, Chris Smith, CEO of Fitness World Canada, shares insights on growing a multi-location gym chain, enhancing member experience, and launching a franchise model. Whether you’re a fitness professional or entrepreneur, this episode offers valuable guidance to help you thrive in this dynamic sector.

Key Highlights from the Episode:

  1. Scaling Multi-Location Fitness Brands: Learn about the challenges and strategies involved in expanding from a single gym to a thriving multi-location fitness brand.

2. Elevating Member Experience Through Community: Discover how Fitness World leverages community engagement to build loyalty among increasingly sophisticated fitness consumers.

  1. Innovations Shaping the Future: Explore the latest trends in fitness technology, design, and programming that are defining the next generation of successful gyms.

  2. Leadership Inspired by Impact: Hear the personal story of a client’s transformation and how it influences leadership and company culture at Fitness World.

  3. Franchise Expansion Plans: Get an inside look at Fitness World’s upcoming franchise model launch and what qualities they seek in franchise partners.

  4. Advice for Fitness Entrepreneurs: Practical tips and inspiration for those looking to scale and innovate within the fitness industry.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore strategies and insights that empower individuals and communities to thrive. Hosted by Maheen, today’s episode dives into the critical topic of financial literacy in Canada.

Join us as Krupal Vaghela, Sr. Deputy Leader at Vosyn and a passionate advocate for financial empowerment, shares expert perspectives on the current state of financial literacy, practical strategies to bridge knowledge gaps, and how digital tools combined with mindset shifts can promote financial well-being for all Canadians.

Key Highlights from the Episode:

  1. Financial literacy in Canada shows significant gaps across age groups, impacting Canadians’ ability to make informed decisions.
  2. Inclusive strategies—from early education to adult empowerment programs—are essential to improve financial knowledge nationwide.
  3. Technology and community learning can democratize financial education without pushing specific products.
  4. Common financial misconceptions limit many Canadians’ ability to build strong financial futures.
  5. Financial literacy extends beyond budgeting and saving, encompassing mindset, planning, and long-term well-being.
  6. Small daily steps can boost individual financial confidence, while collaboration among educators, policymakers, and communities is key to widespread improvement.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa Anand! Today, we’re shining a spotlight on the incredible work of Immigrant Women in Business (IWB), an organization that empowers immigrant women to thrive as entrepreneurs in Canada’s vibrant business landscape. Immigrant women are a vital part of Canada’s entrepreneurial ecosystem, and their contributions to economic growth and diversity are invaluable.

Our guests today are Svetlana Ratnikova, CEO of IWB, and Maria Carolina Ojeda, Founding Member of IWB. Together, they’re driving a movement that uplifts, educates, and connects women entrepreneurs across Canada. Today’s episode will explore the power of community, the unique challenges faced by immigrant women, and the future of women entrepreneurship. Let’s dive in!

Key Highlights:

  1. The Power of Community: Svetlana shares the vision behind IWB and how the organization helps immigrant women build, scale, and succeed in business.
  2. Overcoming Obstacles: Maria Carolina highlights the challenges faced by immigrant women in business and how IWB provides the necessary support and resources to overcome them.
  3. The Future of Women-Led Businesses: Svetlana discusses her vision for the future of women entrepreneurship in Canada, and the crucial role of corporate partnerships, government support, and funding in empowering women.
  4. Personal Success Stories: Maria Carolina shares a personal entrepreneurial success story and the key lessons learned throughout her journey with IWB.
  5. Upcoming Events and Opportunities: Svetlana talks about the exciting upcoming events like Speed-Friending Networking, Job Fair, and Green Summit, and how listeners can get involved.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the strategies and initiatives that empower Canadian entrepreneurs. In today’s episode, we’re focusing on the crucial areas of community building, mental health, and brand development—all essential for the success of small businesses. As trends in the business world shift, building strong networks, prioritizing founder well-being, and crafting an impactful brand are more important than ever. This discussion will provide valuable insights for entrepreneurs who want to create sustainable and thriving businesses.

Joining us today are Julian Golden and Jeff Lei, co-founders of Pier Five—a platform designed to showcase and support creatives, entrepreneurs, and small business owners. With their unique events, funding programs, and content, Pier Five has become a vital resource in the Canadian business community. Let's dive into the conversation!

Key Highlights:

  1. Community Growth for Founders & Customers: Julian explains how Pier Five has fostered community growth for both founders and customers, emphasizing why building a strong, supportive community is essential for business success. He highlights how connecting founders with their audiences creates long-term loyalty and business sustainability.
  2. Mental Health for Entrepreneurs: Jeff shares valuable insights on how Pier Five addresses the mental health challenges entrepreneurs face. He discusses strategies and initiatives that provide emotional and psychological support, enabling founders to manage stress and maintain focus during their entrepreneurial journey.
  3. Brand Development & Awareness: Jeff elaborates on how Pier Five helps entrepreneurs with brand development and awareness. He provides practical strategies for building a strong, recognizable brand in today’s highly competitive market, including the importance of storytelling and authentic messaging.
  4. Funding Programs and Support: Julian dives into Pier Five’s funding programs, including the Activation Grant. He explains how these initiatives support small business growth by providing access to resources, funding, and mentorship, empowering entrepreneurs to scale their ventures.
  5. Brand Partnerships: Julian discusses the importance of brand partnerships and shares how Pier Five collaborates with various organizations within the small business space. He highlights how these partnerships are structured to benefit the community and create win-win opportunities for everyone involved.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re diving into the exciting world of Artificial Intelligence and its game-changing potential for small businesses. As AI continues to revolutionize industries, understanding how to leverage this technology is key to staying competitive, even for smaller businesses.

We’re joined by Marc DiGiorgio, Co-founder and Managing Director of TekStack, to explore how AI can boost growth, efficiency, and customer experience for SMEs. From the basics of AI adoption to the new agentic AI capabilities introduced by TekStack, Marc offers practical insights that can help small businesses embrace this technology. Let’s get started!

Key Highlights:

  1. AI is essential for small businesses to improve customer experience, automate tasks, and find new customers, without requiring large budgets.
  2. AI can be a threat to businesses that fail to adapt, as larger competitors may use technology to outperform smaller firms.
  3. Agentic AI simplifies tasks through natural language interactions, offering businesses a zero-click experience for greater efficiency.
  4. Practical AI applications in sales, customer service, and back-office operations can help SMEs streamline processes and boost productivity.
  5. Small businesses face challenges with AI adoption due to data limitations and technology gaps, but seeking expert guidance can help overcome these barriers.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we dive deep into the power of branding and community support—key pillars that help businesses thrive, especially during uncertain times. In this episode, we explore how Canadian businesses can leverage the current climate to strengthen their brands and grow with resilience.

Joining us is Spencer Callaghan, Director of Brand and Communications at CIRA, the national not-for-profit that manages the .CA domain and champions Canada's internet ecosystem. With his extensive expertise in brand strategy, communications, and community engagement, Spencer shares invaluable insights on how businesses can adapt and rise above challenges.

Key Highlights from the Episode:

  1. Turning Adversity Into Opportunity—How businesses can leverage F.U.D. to build stronger brands and increase resilience.
  2. Embracing Transparency—The power of vulnerability in fostering brand loyalty and trust.
  3. The "Buy Canadian" Movement—Why branding proudly Canadian matters and how it resonates with consumers today.
  4. Supporting Each Other—How businesses can help small businesses and support local communities, especially in tough times.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In today’s rapidly changing business environment, artificial intelligence (AI) is no longer just a buzzword—it’s a transformative tool that can drive efficiency, innovation, and competitive advantage for businesses of all sizes. According to IDC Canada, 64% of organizations are already adopting or planning to implement AI, recognizing its power to revolutionize business operations. But for small and medium-sized businesses (SMBs), understanding how to integrate AI into daily practices and navigate the digital transformation journey can feel overwhelming.

In this episode of the CanadianSME Small Business Podcast, hosted by SK, we are joined by Douglas Higgins, Vice President and General Manager of B2B Mobile at Samsung Canada, who is at the cutting edge of AI-powered solutions. Doug’s expertise in mobile technology and innovation offers valuable insights into how small businesses can harness AI to optimize their operations, create seamless tech ecosystems, and stay ahead in an increasingly competitive market.

Key Highlights:

  1. AI-Driven Business Transformation – How SMBs can use AI-powered solutions to optimize processes, increase productivity, and gain a competitive edge.
  2. The Future of Work – How SMBs can build seamless tech ecosystems that support remote, hybrid, and flexible work models.
  3. AI in Cybersecurity – How to protect your business from digital threats, safeguard sensitive information, and stay secure in an increasingly connected world.
  4. Enhancing Customer Experience with AI – Real-world AI applications that improve customer service, boost engagement, and foster brand loyalty.
  5. Preparing for the Next AI Revolution – How SMBs can leverage AI advancements to stay ahead of the curve, make data-driven decisions, and thrive in a digital-first economy.
  6. Doug’s Key Takeaway – The essential steps SMBs can take to harness AI and drive long-term success in an ever-evolving business environment.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the strategies and insights that empower entrepreneurs to build successful and innovative companies. Today, we’re diving into the fintech industry, uncovering the challenges and opportunities of building startups, and emphasizing the critical role of mental health in the entrepreneurial journey. The rapid evolution of fintech, the complexities of building products in regulated markets, and the importance of founder well-being are key aspects we’ll explore today. This episode will provide valuable guidance for entrepreneurs navigating these dynamic areas.

Joining us is Thomas Battle, CEO & Co-founder of Midas Labs, a fintech and AI product studio. With extensive experience in launching and building successful ventures, Thomas brings invaluable insights into building fintech products and leading teams through the startup journey. Let’s dive in!

Key Highlights:

  1. Building Fintech Products in Canada: Thomas discusses the unique challenges and opportunities in Canada’s fintech landscape, focusing on regulatory complexities and how startups can overcome them to build successful products.
  2. Lessons Learned from Going 0 to 1: Drawing from his experience building multiple startups from scratch, Thomas shares the key lessons on creating products and assembling teams in the early stages of a business. He highlights the importance of iteration, resilience, and focus.
  3. Mental Health in the Entrepreneurial Journey: Mental health is a crucial, yet often overlooked, aspect of the entrepreneurial journey. Thomas offers insights into how founders can prioritize their well-being while managing the stresses of building a business.
  4. The Flahmingo Story: Thomas elaborates on the story of Flahmingo, providing listeners with key lessons and takeaways that shaped his approach to future ventures.
  5. Recent Projects and Impact: While maintaining confidentiality on specific details, Thomas gives a glimpse into some of the exciting projects Midas Labs is currently working on, focusing on the impact these initiatives are having in fintech and AI.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore innovative solutions that address the unique needs of diverse communities. Today, we’re focusing on a platform that bridges geographical gaps and provides essential care for aging parents back home. With a large portion of Canada’s population consisting of immigrants who maintain close ties with their home countries, the need for services that support these connections is ever-growing.

Joining us today is Anthony Jacob, CEO and Founder of Nila. Nila is a platform designed to help immigrants living in the US, Canada, UK, and beyond care for their aging parents in India. Today, we’ll discuss Anthony’s founder journey, the specific benefits Nila offers to the Indian diaspora in Canada, and Nila’s exciting hiring plans in Canada. Let’s dive in!

Key Highlights:

  1. Founder Journey: Anthony shares his personal experience of trying to care for his family in Sri Lanka, which inspired him to create Nila, a platform focused on offering cross-border care solutions.
  2. Benefits to Canadian-Indian Immigrants: Anthony discusses how Canadian-Indian immigrants can benefit from Nila to provide quality care for their aging parents in India, making it easier to manage health and well-being from abroad.
  3. Hiring Plans in Canada: Nila’s plans to expand its team in Canada are discussed, focusing on how the company intends to meet the growing needs of its user base and create more opportunities for local talent.
  4. Global Reach and Growth: With a presence in 8 cities across India and serving users from Canada, the US, UK, Australia, and Singapore, Anthony shares insights into Nila’s rapid growth and future plans for global expansion.
  5. Learning More About Nila: How Canadian-Indian immigrants can learn more about Nila and use the platform to care for their family members back home.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and innovations that empower businesses to succeed in today’s ever-evolving digital landscape.

In this episode, we delve into the intersection of cybersecurity, AI, and digital transformation with Deepak Kumar, Director at SSB Technologies Inc. With the rise in cybercrime incidents, businesses need robust strategies to secure their digital assets and drive innovation. Join us as Deepak discusses responsible AI, brand protection, and how businesses can effectively navigate the complexities of digital transformation and cybersecurity.

Key Highlights:

  1. Responsible Gen AI: Deepak explains the concept of responsible and enterprise Gen AI and how businesses can use it to drive innovation while managing risks.
  2. Cybersecurity Challenges: Key challenges businesses face in cybersecurity today and strategies to protect brand data, especially through cyber insurance.
  3. Balancing Security and Innovation: How businesses can successfully implement digital transformation without compromising security.
  4. Real-World Cybersecurity Success: A success story about improving security and efficiency through data loss prevention strategies.
  5. Cloud Security and AI/ML: Deepak shares insights on deploying cloud security strategies and optimizing security with AI/ML-powered solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast! hosted by Maheen Bari. Today, we’re diving into the world of voice AI and its transformative impact on branding and customer experience. As voice AI becomes more sophisticated, it’s set to revolutionize how businesses interact with customers.

Our guest today is Ruth Zive, Chief Marketing Officer at Voices, the leading marketplace for voice-over and voice AI solutions. Ruth shares valuable insights into why voice AI is the future, how brands can use voice to strengthen their identity, and the growing importance of sonic branding. Let's get started!

Key Highlights:

  1. Voice AI Growth: Ruth explains why voice is poised to become the dominant interface for technology in the coming years.
  2. Strengthening Brand Identity: Ruth outlines how brands can use voice to build a more consistent and memorable identity.
  3. Reimagining Customer Experience: Learn how voice AI is reshaping branding and customer interactions, offering brands an edge in a competitive market.
  4. Voices' Unique Position: Ruth highlights what sets Voices apart in the voice AI market, providing businesses with cutting-edge solutions.
  5. What’s Next for Voices: Ruth shares upcoming plans and innovations in the world of voice AI, including new product launches and campaigns.
  6. Final Advice: Ruth gives key takeaways and advice on how brands can effectively leverage voice AI for better engagement and customer satisfaction.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we explore the power of custom software, the potential of Microsoft’s Power Platform, and AI in driving business innovation. We’re joined by Dan Carmichael, President of Whitecap Canada, a premier provider of custom and platform software solutions. With over 27 years of experience in the tech industry, Dan shares his expertise in leveraging custom solutions for competitive advantage and operational efficiency.

Dan discusses the unique advantages of custom software in a SaaS-dominated world, how businesses can use Microsoft Power BI, Power Apps, Power Automate, and AI to drive innovation, and lessons learned from over two decades of building successful tech solutions. He also shares a powerful example of Whitecap’s impactful work with the Canadian Cancer Society.

Key Highlights:

  1. Custom Software in a SaaS World: Why custom solutions are still a valuable investment for businesses.
  2. Leveraging Microsoft’s Power Platform & AI: How businesses can use Power BI, Power Apps, and Power Automate to innovate and enhance operations.
  3. Lessons from 25+ Years in Tech: Insights and experiences from over two decades of delivering successful technology projects.
  4. Impactful Project with the Canadian Cancer Society: How Whitecap’s tech solutions made a difference for the organization.
  5. Microsoft Solutions Partner Achievement: What Whitecap’s recent recognition means for their clients and the company’s future.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the strategies and insights that empower entrepreneurs and creators. In today's episode, we're diving into mindset, content creation, and how to navigate the online world with authenticity and impact.

In the ever-evolving landscape of digital marketing and entrepreneurship, having a strong mindset, creating compelling content, and building a genuine online presence are more critical than ever. This episode will provide valuable insights for anyone looking to succeed in the digital space and create lasting connections with their audience.

Joining us today is Emanuel (Mano) Tsiris, the Founding Team Member and Head of Marketing & Communications at OneCliq. With a wealth of experience in entrepreneurship and content creation, Mano brings unique expertise in helping individuals and businesses thrive online. Today, we'll be discussing mindset and self-leadership, content creation that connects and converts, and how to start in the online world without burning out or faking it. Let’s get started!

Key highlights from the episode:

  1. Mindset & Self-Leadership: Mano emphasizes the importance of cultivating a positive mindset and adopting key habits to overcome entrepreneurial challenges and stay grounded while achieving goals.
  2. Content Creation that Converts & Connects: Mano shares strategies for creating authentic content that resonates emotionally with audiences, driving both engagement and conversions.
  3. Avoiding Burnout: He offers practical advice on staying consistent and avoiding burnout in the online world, stressing the importance of authenticity in content creation.
  4. Mano’s Entrepreneurial Journey: Mano opens up about his personal entrepreneurial experiences, highlighting key lessons learned in building a business and navigating challenges.
  5. OneCliq Insights: He discusses OneCliq’s unique approach to social listening, focusing on helping businesses gain valuable consumer insights and engage audiences effectively.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we dive into the transformative impact of artificial intelligence on business operations, service management, and job stability. We’re joined by Mahmoud Ramin, Senior Research Analyst at InfoTech Research Group, who shares his extensive knowledge on AI-driven improvements in service management, the latest trends in conversational AI, and how AI automation is reshaping the workforce.

Mahmoud discusses how AI is revolutionizing service management, the challenges businesses face when implementing AI, and strategies to overcome these hurdles. He also delves into the conversational AI trends, debunks common misconceptions about chatbots and virtual assistants, and highlights the jobs most at risk due to AI-driven automation.

Key Highlights:

  1. AI’s Role in Service Management: How AI is transforming service management processes and driving efficiency.
  2. AI-Driven Automation Strategies: The most critical strategies for organizations to enhance service efficiency through AI.
  3. Conversational AI Trends: Latest developments in AI-powered chatbots and virtual assistants and common misconceptions businesses have.
  4. Impact of AI on Jobs: What employees need to know about job stability and which job roles are most vulnerable to automation.
  5. Navigating the AI Future: How businesses and individuals can strategically adapt to the evolving AI landscape.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we dive into the strategies and insights that empower small businesses in Canada. In today’s episode, we’re exploring the rapidly growing health and wellness sector and how the Canadian Health Food Association (CHFA) supports small enterprises in this space.

We’re joined by Lynsey Walker, VP of Marketing & Communications at CHFA, who shares her expertise on the latest market trends and the role of small businesses in promoting community well-being. Tune in to learn how businesses in this sector can thrive, build strong brands, and contribute to healthier communities.

Key Highlights:

  1. Supporting Small Health Businesses: Lynsey discusses how CHFA empowers small enterprises with resources, advocacy, and networking.
  2. Emerging Trends: Insights into the key market patterns in the natural products sector, helping small businesses stay competitive.
  3. Community Impact: How health and wellness businesses drive community well-being and promote healthier lifestyles.
  4. Brand Building: Strategies for small businesses to create impactful consumer experiences and connect with their audience authentically.
  5. CHFA’s Mission: Lynsey shares CHFA’s goals for the future and how the organization is working to promote better-for-you products across Canada.
  6. Final Advice: Key takeaways for entrepreneurs in the health and wellness industry and advice for supporting their growth in a competitive market.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the latest technology trends and strategies that empower small and medium-sized businesses to thrive in the digital age.

In this episode, we are joined by Vala Afshar, Chief Digital Evangelist at Salesforce, a global leader in CRM and AI-powered solutions. Vala shares his expertise on digital transformation, AI, and the key findings from Salesforce's Small and Medium Business Trends report. We discuss the transformative potential of Agentic AI, Agentforce, and practical strategies for SMBs to stay ahead in the rapidly evolving technology landscape. Tune in to learn how your business can leverage innovation for growth!

Key Highlights:

  1. Salesforce SMB Trends Report: Vala shares key findings from the report, highlighting significant trends shaping SMBs in 2025.
  2. Business Challenges in 2025: Insights into the biggest business challenges small business leaders are facing and actionable strategies to address them.
  3. Embracing Technology: Advice on how small business leaders can ensure they leverage new technologies to stay competitive and enhance customer experiences.
  4. AI Agents and Business Applications: An explanation of AI agents and how they work, particularly in improving efficiency and customer service for small businesses.
  5. Agentforce for Small Business: How Agentic AI and Agentforce can help SMBs improve performance, streamline operations, and provide better customer support.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we empower entrepreneurs with the knowledge to build impactful online presences. In this episode, we explore effective web design strategies and how small businesses can create websites that not only look great but also convert visitors into loyal customers.

Art Karapetov, founder of Consensus Creative, a leading web design agency based in Toronto, joins us to share his expertise. With years of experience helping businesses across Canada, the US, and Europe, Art offers practical tips and proven strategies that can help entrepreneurs enhance their online presence.

Key Highlights:

  • Homepage tips: Clear value communication and easy navigation are crucial for retaining visitors.
  • Effective web design: Social proof, white space, and a simple layout increase engagement and conversion rates.
  • Mobile-first world: Optimizing websites for mobile devices is key to success, with over 60% of traffic coming from mobile.
  • Client success story: Consensus Creative helped a Toronto music school increase their conversion rate by over 20% after a website redesign—no paid ads required.
  • SEO integration: Learn how Consensus Creative ensures SEO optimization for better search engine rankings and targeted audience engagement

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the latest trends and insights in the job market, offering valuable guidance to job seekers and employers.

In this episode, we are joined by Elise Marcotte, Global Talent Intelligence Enablement Lead at Indeed, the world's number one job site. Elise shares her expertise on the evolving job market, the importance of skills-first hiring, and how employers can navigate the hiring mismatch. We also dive into the experiences and expectations of Gen Z in the workplace. Tune in to learn how both job seekers and employers can find the right fit in today’s shifting market.

Key Highlights:

  • Navigating the Job Market: Elise discusses the current job market and how job seekers feel about their prospects in a slowing economy.
  • Hiring Mismatch: Insight into the growing mismatch between employers' needs and job seekers' capabilities, and how skills-first hiring can bridge that gap.
  • Skills-First Hiring: Why adopting a skills-first approach is key to improving hiring practices, and how AI tools can help employers find better candidates.
  • Gen Z and the Future of Work: Key findings from a survey on Gen Z’s job expectations and what employers need to know about attracting this generation.
  • Job Deal Breakers: The surprising deal breakers for Gen Z and Millennials when it comes to accepting a job, and advice for new grads and those struggling to find work.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today's episode, we explore the growing importance of sustainability in business and how technology and data are helping companies drive positive environmental and social impact. Richard R Hiladie, VP of Sales at Novisto, joins us to discuss the role of sustainability in the modern marketplace, the importance of transparent ESG (Environmental, Social, and Governance) reporting, and how Novisto's platform supports businesses in tracking and managing their sustainability efforts. This episode provides invaluable insights into how Canadian entrepreneurs can embrace sustainability and make informed decisions for a greener future.

Key Highlights:

  1. Growing Importance of Sustainability: Richard discusses the increasing significance of sustainability for businesses in Canada, emphasizing how consumers and investors are prioritizing companies with strong ESG practices. He shares insights into how businesses can meet these expectations to stay competitive.
  2. Novisto’s Role in Sustainability Reporting: Novisto's platform offers comprehensive solutions for sustainability reporting and management. Richard explains how businesses can use the platform to collect, manage, and report their sustainability data, ensuring compliance with various standards and frameworks while driving operational improvements.
  3. Data-Driven Decision-Making: Richard highlights the importance of data-driven decision-making in sustainability initiatives. He explains how Novisto’s solutions enable businesses to track ESG performance, identify areas for improvement, and make informed decisions based on accurate, actionable data.
  4. Building Stakeholder Trust: Richard shares practical advice for businesses looking to enhance transparency and engage stakeholders effectively through sustainability reporting. He emphasizes the need for clear communication and how businesses can leverage ESG reports to build trust and credibility.
  5. Starting the Sustainability Journey: Many businesses are still at the beginning stages of their sustainability efforts. Richard offers valuable advice for these companies on how to get started, including practical steps for evaluating current practices, identifying areas for improvement, and gradually implementing more sustainable solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Kripa! In today's episode, we explore the critical role payment processing plays in business operations. With 85% of Canadians preferring electronic payments, choosing the right payment solution can drive efficiency, cost savings, and customer satisfaction. Sereena Boparai, Chief Revenue Officer at Clik2pay, joins us to discuss how businesses can optimize their payment processing strategies, enhance customer experience, and scale with a reliable provider. Let's dive into the world of payment solutions and explore the future of digital transactions!

Key Highlights:

  1. Clik2pay's Innovation: Sereena Boparai explains how Clik2pay is revolutionizing payment processing by offering low-cost, fast pay-by-bank solutions for B2B merchants, making it easier for businesses to streamline their payment systems.
  2. Choosing the Right Payment Solution: With so many options available, Sereena outlines essential factors SMBs should consider when selecting a payment solution, such as cost-effectiveness, security, and scalability. She emphasizes the importance of choosing a provider that meets the specific needs of the business.
  3. Cost Savings and Payment Methods: Sereena dives into the comparison between various payment methods—credit cards, pay-by-bank, and digital wallets—highlighting how businesses can save costs and optimize their payment strategies by leveraging these options effectively.
  4. Enhancing Customer Experience: Sereena discusses how businesses can leverage payment solutions to not only streamline transactions but also improve customer loyalty and satisfaction, which is crucial for driving repeat business in a competitive market.
  5. Scaling with Clik2pay: As businesses grow, their payment processing needs evolve. Sereena shares how Clik2pay can support businesses’ growth by offering scalable solutions that adapt to their increasing needs and how partnering with a reliable payment provider can facilitate smoother expansions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we dive deep into the world of technology and how it’s revolutionizing the way small and medium-sized businesses (SMBs) thrive in Canada. With SMBs making up 99.9% of the businesses in Canada, according to Statistics Canada, they are at the forefront of our economy, and technology is key to their continued success.

Joining us today is John Williams, VP of Sales at TDL Gentek, a leader in providing internet services, telephony, networking, and emerging IT solutions for the Canadian SMB market. John shares his extensive experience in helping businesses navigate the complex technology landscape, from sourcing reliable tech support to overcoming challenges like rising global tariffs. He’ll also explore how SMBs can optimize their telephony, networking, and unified communication systems to stay ahead of the curve.

Get ready to learn how to manage costs, make smart tech upgrades, and keep your business competitive in a fast-paced digital world!

Key Highlights:

  1. Where to Find Reliable Technology Support:

    • John sheds light on how Canadian SMBs can access the technology products and support they need to stay competitive, even in an ever-evolving digital environment.

    • Global Tariffs and Their Impact:

    • He discusses the impact of global tariffs on technology pricing and offers strategies for businesses to navigate these challenges without breaking the bank.

    • Adapting to the Evolving Tech Landscape:

    • John takes us through the major shifts in SMB technology over the past decade and how businesses can adapt to ensure they’re always a step ahead.

    • Making Smart Technology Upgrades:

    • He emphasizes why it’s crucial for businesses to update their technology infrastructure regularly and how this decision impacts competitiveness and security in the long run.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In this episode, we delve into the real-life struggles, triumphs, and invaluable lessons of entrepreneurship. Starting a business is a challenging journey, with 50% of new businesses in Canada failing within the first five years, according to Statistics Canada. But it’s not all doom and gloom—there are powerful strategies to navigate these challenges, and today’s guest is living proof of that.

Joining us is Michael Dermer, CEO of The Lonely Entrepreneur, a platform dedicated to providing entrepreneurs with the tools, knowledge, and support they need to succeed. Michael shares his remarkable story of building a business from the ground up, reaching 500 employees, and nearly losing it all. He opens up about the tough lessons he learned along the way and how those lessons shaped his mission to empower entrepreneurs to overcome obstacles and thrive.

In today’s episode, we’ll explore Michael’s personal journey, his insights on resilience and risk management, and how The Lonely Entrepreneur is supporting Canadian entrepreneurs in achieving success. Tune in to hear strategies and wisdom that can help you on your own entrepreneurial path!

key highlights

  1. Michael Dermer shares his powerful story of building a business from scratch, growing it to 500 employees, and facing a near-collapse within days. He emphasizes the importance of resilience in overcoming setbacks and learning from failure.
  2. Michael discusses the mission behind The Lonely Entrepreneur, a platform he founded to provide entrepreneurs with the knowledge, tools, and support they need to navigate the complexities of running a business.
  3. He highlights the importance of prioritizing personal well-being while managing a business, stressing that self-care is essential for long-term success and preventing burnout.
  4. Michael shares insights on the unique challenges faced by Canadian entrepreneurs, such as market size and government regulations, and explains how The Lonely Entrepreneur tailors its resources to support the specific needs of Canadian businesses.
  5. He explains how personal growth and leadership development contribute to business success, emphasizing that entrepreneurs should continuously work on improving their leadership skills and self-awareness to strengthen their businesses.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore innovative approaches to talent development and workforce readiness, connecting businesses with the next generation of skilled professionals. Hosted by Maheen, today’s episode focuses on work-integrated learning and how innovative programs like Riipen's Level UP are bridging the skills gap for Canadian businesses.

The skills gap continues to be a major issue for Canadian businesses, with 77% of employers reporting difficulty in finding qualified candidates. Today’s guest, Sumandeep Singh, Employer Success Manager at Riipen, joins us to discuss how the Level UP program is revolutionizing experiential learning by providing funded opportunities for both students and businesses. We’ll explore the power of work-integrated learning, how it benefits both students and employers, and how Riipen’s Level UP program fosters innovation and career development.

Key Highlights from This Episode:

  1. Riipen’s Level UP program: Learn how this innovative program connects students with real-world business challenges, and how it’s revolutionizing workforce development in Canada
  2. Work-Integrated Learning: Discover why work-integrated learning is crucial for today’s job market and how it helps close the talent gap.
  3. Real Success Stories: Sumandeep shares how the Level UP program has led to impactful results for students and businesses alike.
  4. Business Growth & Innovation: Explore how businesses can use Riipen’s Level UP to drive growth and innovation by collaborating with student talent.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the tools and partnerships that empower Canadian businesses to thrive.

In today's episode, we're discussing how reliable telecommunications solutions are essential for small and medium-sized enterprises (SMBs) to grow and stabilize. Melissa Morison, Vice President of Wireline Marketing and Business Intelligence at Bell, joins us to share insights on Bell’s offerings, recent product launches, and how Bell is supporting Canadian SMBs with cutting-edge broadband internet and business communication services. Tune in to learn how Bell's telecom solutions can help your business succeed in the digital age!

Key Highlights:

  • The Importance of Internet Connectivity: Melissa explains why reliable internet is critical for SMBs and how it impacts their daily operations.
  • Bell’s Offerings for SMBs: Key products and services Bell provides to support Canadian small businesses and address their unique needs.
  • Current Offers for SMBs: An overview of Bell’s telecom products and offers designed to help small businesses manage their budgets effectively.
  • Bell’s Strategic Partnerships: How Bell collaborates with external companies to provide additional support and resources to Canadian small businesses.
  • Recent Product Launches: Insight into Bell’s new products like the Bell Business Wi-Fi app and their direct impact on small business operations.
  • Real-World Success Stories: Real-life examples of how Bell's connectivity solutions have transformed SMBs' operations.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation..

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Welcome to the CanadianSME Small Business Podcast, where we delve into the exciting world of food entrepreneurship and the innovative technologies shaping the future of the food industry in Canada. 🍴

The Canadian food and beverage industry is booming, contributing significantly to the national economy. With $112 billion in revenue generated in 2024, the food and beverage processing industry continues to be a key economic driver in the country.

In today’s episode, we are joined by Dana McCauley, CEO of the Canadian Food Innovation Network (CFIN), an organization dedicated to supporting food and beverage innovation and entrepreneurship across Canada. Dana’s extensive experience in the food industry, coupled with her passion for fostering collaboration and growth, makes her a key figure for aspiring and established food entrepreneurs.

Key Highlights from the Episode:

1️⃣ Starting a Food Business in Canada—Key lessons and insights from Dana’s journey and advice for new entrepreneurs.
2️⃣ Trends in the Food Industry—How consumer preferences and technological innovations are reshaping the food business landscape.
3️⃣ CFIN’s Role in Supporting Innovation—How CFIN is helping food and beverage businesses thrive and scale in Canada.
4️⃣ Foodtech Revolution—What is foodtech, and why it’s crucial for businesses starting or scaling in the food industry.
5️⃣ Resources for Aspiring Entrepreneurs—Valuable tips and resources for new food entrepreneurs looking to make their mark in the Canadian market.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we dive into the key financial challenges faced by Canadian entrepreneurs and explore innovative solutions that help businesses thrive. Hosted by Maheen, this episode focuses on financial management, access to capital, and the growing role of fintech in supporting Canadian small businesses.

Rob Khazzam, Co-Founder and CEO of Float, joins us to discuss how his platform is empowering businesses with flexible financial tools to manage cash flow and optimize growth. With insights from Float’s recent SMB survey, Rob provides valuable perspectives on the struggles businesses face in managing cash flow and accessing capital, as well as how fintech is closing the gap for underserved SMBs.

Key Highlights from This Episode:

  1. Key Findings from Float's SMB Survey: Insights on cash flow, capital access, and efficiency, and how these financial challenges are affecting businesses across Canada.
  2. Float’s Innovative Solutions: How Float’s suite of financial services and software is empowering SMBs to better manage finances, streamline operations, and fuel growth.
  3. Inclusivity in Financial Solutions: How Float’s flexible, accessible solutions are helping businesses often overlooked by traditional financial institutions, contributing to a stronger Canadian economy.
  4. Leadership Lessons: Rob shares his journey from a shared office space to securing a Series B funding round led by Goldman Sachs, and the key leadership lessons learned along the way.
  5. The Future of Financial Services in Canada: Rob’s vision for Float and the future of business finance in Canada.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we dive into the world of digital marketing with Pierre M. Geoffrion, Founder of PH DIGITAL. With small businesses making up 98% of employer businesses in Canada, yet only 17% leveraging digital marketing effectively, we explore strategies that can unlock growth, drive customer engagement, and maximize ROI.

Pierre shares actionable insights on how SEO, AI-driven marketing, content strategies, and social media are reshaping the digital landscape for SMBs. Whether you're a small business owner or marketing professional, this episode is packed with practical steps to help you stay ahead in the ever-evolving world of digital marketing.

Key Highlights:

  1. The Power of Content & Social Media—How they work together to boost visibility and improve search rankings.
  2. AI’s Role in Digital Marketing—How artificial intelligence is transforming ad targeting, personalization, and automation.
  3. Measuring Marketing ROI—Best tools and techniques to track, analyze, and optimize digital campaigns.
  4. Traditional to Digital Transformation—Lessons from businesses that successfully transitioned to digital marketing.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we dive into the latest strategies and insights to help businesses succeed in today’s competitive landscape. In this episode, we focus on modern staffing solutions and HR tech trends that are transforming how companies recruit and retain top talent.

Mak Khan, Vice President of Sales at Peel HR, joins us to share his expertise on building strong, people-centric workplace cultures and how staffing solutions are evolving with the latest technology. With years of experience in the staffing industry, Mak provides valuable insights on recruitment strategies, employee well-being, and relationship-building in business growth.

Key Highlights:

  1. Streamlined staffing solutions: How Peel HR improves efficiency in sourcing, screening, and managing candidates.
  2. HR tech trends: The latest technologies enhancing recruitment processes and improving client-candidate experiences.
  3. People-centric cultures: Why fostering employee well-being and engagement is key to business success.
  4. Sales strategies: Effective techniques for building long-lasting client relationships in the staffing industry.
  5. Client success stories: Real-life examples of how Peel HR’s approach has led to unexpected wins for clients.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the innovative strategies and technologies transforming today’s business landscape. In this episode, we dive deep into the world of digital marketing with Drew Dekker, founder and CTO of NetGain Agency. With a focus on predictive advertising and the power of AI, Drew shares insights on how businesses can stay ahead in an ever-evolving market. Learn about predictive vs. reactive advertising, the impact of AI, and strategies for navigating economic uncertainties. Tune in for a masterclass on staying competitive in digital marketing!

Key Highlights:

  1. Predictive vs. Reactive Advertising: Predictive advertising helps businesses trigger ads before or as events happen, while reactive advertising responds to past actions.
  2. AI's Role in Marketing: AI is revolutionizing content creation, ad targeting, automated media buying, and real-time bidding.
  3. Navigating Economic Uncertainty: Businesses can maintain growth through strategies like autarky, focusing on self-sufficiency and leveraging data-driven approaches.
  4. Real-World Success: NetGain Agency helped a client generate 20X revenue using predictive advertising—an example of its massive potential.
  5. Future of Predictive Ads: Drew discusses how NetGain is developing a cutting-edge platform that will further revolutionize digital advertising.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we delve into the innovative marketing strategies that help businesses stand out, especially in highly technical industries. Hosted by Maheen, today’s episode focuses on how to market to specialized audiences in Canada’s thriving tech sector, particularly in hubs like Kanata.

Joining us today is Alecia O'Brien, the VP of Marketing at Fidus Systems and an experienced B2B Growth & PMM Consultant. With years of expertise in marketing to technical audiences, Alecia shares invaluable insights on how to effectively engage engineers, CTOs, and R&D leaders—despite not having an engineering background.

Key Highlights:

  1. Effective Marketing to Engineers and CTOs: Alecia shares her approach to marketing to highly technical professionals and how non-engineers can create messages that resonate.
  2. Maximizing Engineer Collaboration: Learn how to work with busy engineers to produce technical content without overwhelming them, using smart, collaborative strategies.
  3. Impact of Industry Recognition: Discover how accolades like Tech Company of the Year influence Fidus Systems' marketing strategies and how such recognition can elevate a brand’s credibility.
  4. Creating High-Impact Technical Content: Alecia explains the key elements of effective content for technical audiences and the most common mistakes marketers should avoid.
  5. Translating Complex Technical Topics: Gain insights into how to break down complicated topics for broader audiences while maintaining technical accuracy.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we explore the strategies and insights that help businesses thrive and grow in today’s competitive market. In this episode, we delve into the exciting world of strategic growth and market expansion, providing valuable guidance for businesses looking to expand their reach.

David Solomon, Founder of SERO Growth, joins us to share his expertise in helping businesses develop precise go-to-market strategies for successful expansion. With years of experience in strategic growth, David offers actionable advice on preparing for expansion, identifying the right markets, and executing effective strategies for global success.

Key Highlights from This Episode:

  1. Strategic Growth: Why having a well-defined growth plan is essential for business success.
  2. Market Expansion Readiness: Key factors businesses should consider before expanding into new markets.
  3. Evaluating New Markets: Strategies for identifying the right market for your business and evaluating potential risks and opportunities.
  4. Go-to-Market Strategies: Best practices for crafting a successful international go-to-market strategy, and common mistakes to avoid.

Takeaway Points:

  1. Strategic growth is crucial for sustainable success, and businesses must plan ahead to execute effectively.
  2. Expanding into new markets requires careful preparation, and understanding market dynamics can make or break success.
  3. Crafting a go-to-market strategy is essential for any global expansion, and the right approach can lead to profitable ventures.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In today’s episode, we explore the vital role of startups in driving innovation, resilience, and navigating the complexities of today’s business landscape. Startups have become a cornerstone of Canada’s economic growth, contributing significantly to job creation and generating billions in economic impact annually.

Joining us today are Joel Semeniuk, Chief Strategy Officer (CSO) at Communitech, and Kevin Tuer, Chief Technology Officer (CTO) at Communitech. Communitech is a leading innovation hub supporting tech startups across Canada. Joel and Kevin bring a wealth of expertise in startup strategy, innovation, and resilience, making them invaluable resources for entrepreneurs and business leaders.

Key Highlights:

  1. Startups as Supply Chain Safety Nets: Joel and Kevin explain how startups are building robust and localized supply chain solutions to future-proof logistics for large enterprises.
  2. Cost-Effective Innovation: Discover how startups provide low-cost pilot solutions and faster innovation cycles that are attractive to enterprises during economic uncertainty.
  3. AI and Automation: Learn how AI and automation startups are helping enterprises in sectors like manufacturing to drive productivity, reduce costs, and tackle labor shortages.
  4. Communitech’s Role: Find out how Communitech supports startup founders and helps them scale in today's competitive market.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we dive into the key strategies and innovations that drive success for Canadian businesses. In today’s episode, we explore the importance of brand building and digital strategies in creating a strong business foundation.

Tony Lyons, President and Chief Strategy Officer at Alphabet Creative, joins us to discuss how businesses can find their brand voice, the power of content marketing, and the exciting role of AI in the branding landscape. With Tony's vast experience in brand consulting, this episode offers valuable insights for businesses looking to elevate their brand presence.

Key Highlights from This Episode:

  1. Finding Your Brand Voice: Essential steps for articulating a strong and authentic brand voice that resonates with your target audience.
  2. The Role of Content Marketing: How businesses can leverage content marketing strategies to build brand awareness and engage their audience effectively.
  3. AI in Branding: The potential and challenges of integrating AI into branding efforts, and how businesses can balance its benefits with potential risks.
  4. Alphabet's Approach to Brand Consulting: How Tony and his team at Alphabet Creative collaborate with clients to achieve their branding goals.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the strategies, technologies, and innovative solutions that are transforming how businesses approach learning and development (L&D). Hosted by Maheen, this episode is all about optimizing employee development and staying ahead in the competitive business landscape.

Did you know that 72% of Canadian organizations are planning to increase their spending on L&D in the coming year? With the ever-changing demands of the workforce, businesses are increasingly focusing on upskilling and reskilling their teams to remain competitive.

Joining us today is Ryan Austin, the CEO of Cognota, the market leader in LearnOps software. Ryan shares his expertise in LearnOps—a groundbreaking approach to managing L&D operations—and how it is reshaping the L&D landscape. He discusses the challenges and opportunities of category creation, the journey of scaling a startup, and the strategies that have helped Cognota become an industry leader.

Key Highlights from This Episode:

  1. Startup Challenges and Opportunities: Learn about Ryan’s journey in building and scaling Cognota from scratch.
  2. Category Creation: Discover how Cognota pioneered LearnOps and turned it into a recognized and valuable category in the L&D space.
  3. Scaling Go-to-Market: Hear about the strategies used by Cognota to effectively scale their go-to-market efforts and expand their reach.
  4. The Future of L&D: Explore how Cognota’s LearnOps platform addresses key challenges in L&D and the vision behind it.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the powerful intersection of personal branding, authentic leadership, and business success. In today’s digital landscape, a strong personal brand is no longer just a luxury—it's a necessity. Building a presence that resonates with your audience can unlock untapped opportunities and elevate your business.

In this inspiring episode, we are joined by Marina Byezhanova, co-founder of Brand of a Leader, a 7-figure personal branding company that empowers Gen X entrepreneurs and C-suite leaders across 12 countries. Marina's incredible immigrant journey and expertise in thought leadership are a powerful combination, making her a leading voice in the world of personal branding.

Key Highlights from the Episode:

  1. Immigrant Resilience: Marina's story of overcoming adversity and how it shapes her work in empowering leaders.
  2. Thought Leadership: How thought leadership is transforming personal branding and business success.
  3. Authenticity in Branding: Key strategies on how to build an authentic personal brand that resonates with your audience.
  4. Scaling Influence: Insights on how entrepreneurs and C-suite leaders can leverage their personal brands for business growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen, where we bring industry experts together to share valuable insights to help small businesses thrive in today’s fast-paced digital landscape.

In today's episode, we tackle a crucial topic for small businesses—cybersecurity. According to the Canadian Centre for Cyber Security, over 60% of small businesses in Canada have been affected by a cyber attack. However, despite this alarming statistic, only 30% of SMEs have a formal cybersecurity plan, leaving them vulnerable to data breaches, compliance risks, and operational disruptions.

Joining us today is Brandon Jones, CEO and Founder of Attitude IT, a leading provider of outsourced IT support that has been helping Ontario businesses stay on course with cybersecurity compliance and IT alignment since 2003. Brandon will share his expertise on why outsourcing IT makes sense for small businesses, how cybersecurity is deeply connected to compliance and business operations, and how businesses can ensure they have the right protections in place.

Key Highlights from this Episode:

  1. Why Outsourcing IT and Cybersecurity can be a game-changer for small businesses.
  2. The Connection Between Cybersecurity and Compliance: Learn what compliance requirements your business must meet.
  3. The Concept of Least Privilege Access and how it supports the Zero Trust model.
  4. Practical Cybersecurity Tips that every small business owner should know to secure their operations.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we delve into the evolving world of accounting and financial advisory, and hear from industry leaders who empower businesses to achieve financial success. The Canadian accounting industry is going through significant changes, driven by technology and shifting client expectations. According to a recent study by CPA Canada, 73% of accountants expect technology to transform their roles in the next 5 years—making innovation crucial for businesses in this space.

In this episode hosted by Maheen, we are joined by Lorraine Telesford, Founder, CEO, and Chief Solutions Architect at On Track Accounting Solutions. Lorraine is an expert in accounting strategy and financial planning, with a passion for community development and supporting small businesses. Her unique perspective as a Chief Solutions Architect brings an innovative approach to helping businesses navigate financial challenges and achieve growth.

Key Highlights from the Episode:

  • Evolution of Accounting & Financial Advisory—Key trends and challenges impacting the industry and what businesses need to know for the future.
  • Chief Solutions Architect—What it means to offer value-added services and how accounting professionals can contribute to business success.
  • AI & Automation in Accounting—How these technologies are transforming financial advisory and service delivery.
  • Sustainable Business Communities—Lorraine’s mentorship and support for startups and small businesses.
  • Future of On Track Accounting Solutions—Lorraine’s aspirations for growth, innovation, and impact in the Canadian business landscape.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the intersection of healthcare innovation, economic growth, and social impact, with a spotlight on women’s health technology. Women's health has become a critical area of focus, driving not only individual well-being but also offering significant economic potential. According to the Public Health Agency of Canada, women make up over 50% of the population and represent a significant portion of healthcare spending, emphasizing the need for innovation to address their unique health needs.

In today’s episode, hosted by Maheen, we are joined by Louise Pichette, Senior Manager of Health Sciences at MaRS Discovery District, North America's largest urban innovation hub. With a wealth of expertise in life sciences and the health innovation ecosystem, Louise supports women's health ventures and plays a pivotal role in helping Canadian startups scale their innovations globally.

Key Highlights from the Episode:

  1. Women's Health as an Economic Opportunity—Why policymakers, investors, and business leaders should view women's health as an economic and social opportunity.
  2. Unlocking $27 Billion by 2040—The economic factors contributing to the potential growth in the women's health sector and how businesses can capitalize on this.
  3. Addressing the Women’s Health Gap—Why this sector has been neglected and the steps needed to secure more investment and attention for women’s health initiatives.
  4. MaRS and Innovation in Women’s Health— The startups leading breakthrough innovations and the role of MaRS in supporting the commercialization of women’s health ventures.
  5. Challenges in Funding and Commercialization—Insights into the challenges women’s health innovators face in funding and global expansion and how MaRS helps overcome these obstacles.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we dive into the strategies and insights that empower businesses to build high-performing teams and navigate the evolving labor markets in both Canada and the US. With the national unemployment rate reaching a record low, businesses face growing challenges in attracting and retaining top talent. In this episode, we explore how businesses can adapt to these shifts to build and scale successful teams.

Join host Maheen and Kris Robillard, COO of iFathom, a leading staffing company that helps clients navigate staffing challenges and secure the best talent. Kris brings his expertise in scaling high-performance teams and insights into the future of staffing in a rapidly evolving labor market.

Key Highlights from the Episode:

1️⃣ Strategies for Building High-Performance Teams— Effective hiring, training, and retention strategies for top sales talent.

2️⃣ Scaling Sales Operations—Common mistakes businesses make when scaling and how to avoid them for long-term success.

3️⃣ Fostering Accountability—Strategies for ensuring sales teams are aligned with company goals.

4️⃣ AI in Staffing—The role of AI agents in enhancing recruitment and its potential for the future of staffing.

5️⃣ Human-AI Collaboration—How AI and humans can collaborate for a better recruitment process, and why AI won’t replace staffing companies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we dive deep into the future of architecture and workplace design, exploring how innovative solutions are reshaping work environments for businesses across Canada.

Did you know that 74% of Canadian employees say their workplace environment has a significant impact on their well-being? As companies continue to navigate the post-Covid era, it’s more important than ever to create spaces that not only boost productivity but also promote employee satisfaction.

In this episode, hosted by Maheen, we’re joined by Rosanne Dubé, Architect and Vice President of Workplace Environments at Ædifica, a leading transdisciplinary firm specializing in architecture, engineering, interiors, and sustainable development. With extensive experience in workplace design, Rosanne shares valuable insights on how companies can redefine their office spaces, integrate eco-conscious solutions, and foster employee well-being in a world that's rapidly evolving.

Key Highlights:

1️⃣ The Future of Workspaces—How companies are adapting office spaces post-Covid and creating environments that encourage collaboration and innovation.
2️⃣ Sustainable Architecture—Ædifica’s focus on eco-friendly solutions and green building practices in their designs.
3️⃣ Innovative Design Solutions – How Ædifica’s interdisciplinary approach integrates architecture, interior design, and engineering for seamless, holistic projects.
4️⃣ Employee Well-being—The importance of designing spaces that improve productivity and employee satisfaction.
5️⃣ The CBC/Radio-Canada Project—A case study in redefining corporate workspaces for a more efficient and collaborative environment.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen! In this episode, we dive into the critical aspect of financial management for small business owners, especially as tax season approaches. Our guest, Lawrence Levinson, Vice President of Revenue Optimization at Wave Small Business Software, shares practical advice on organizing finances, avoiding common financial mistakes, and leveraging digital tools to streamline financial management. Whether you're an aspiring entrepreneur or an established business owner, this episode is packed with insights to help you stay on top of your finances. Tune in to learn how to simplify your financial management and avoid costly tax season mistakes!

Key Highlights:

  1. Financial Organization for Tax Season: Lawrence shares essential steps for small business owners to keep their finances in order ahead of tax season.
  2. Common Financial Mistakes: Learn about the most common financial mistakes entrepreneurs make and how to avoid them.
  3. Importance of Year-Round Bookkeeping: Why it’s crucial to stay on top of bookkeeping all year instead of just focusing on tax season.
  4. Digital Tools for Financial Management: Discover the digital tools available to help small business owners manage their finances more efficiently.
  5. Filing Taxes for Businesses with Employees: Key steps and considerations for small businesses with employees ahead of filing tax returns.
  6. Expert Advice: Lawrence’s top piece of advice for entrepreneurs preparing for tax season and beyond.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation..

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Welcome to the CanadianSME Small Business Podcast, where we explore key strategies that help businesses optimize expenses, improve profitability, and achieve sustainable growth. With the economic challenges of today’s world, managing costs efficiently has never been more critical. 42% of small businesses in Canada cite rising operating costs as their biggest challenge, and finding effective cost-reduction solutions is a must for business success.

In today’s episode, hosted by Maheen, we are joined by Shawn Stratton, a Franchise Partner at Schooley Mitchell, North America’s largest independent cost-reduction consulting firm. With extensive experience in expense optimization, Shawn is here to share insights on how businesses can reduce costs without compromising quality and efficiency.

Key Highlights from the Episode:

1️⃣ Cost-Reduction Services—How Schooley Mitchell helps businesses identify hidden cost-saving opportunities.
2️⃣ Performance-Based Model—How this unique model ensures businesses pay only for real results, making it a risk-free solution.
3️⃣ Telecom Cost-Saving Tips – Practical steps businesses can take immediately to reduce telecom costs and save money.
4️⃣ Shawn’s Entrepreneurial Journey – From wilderness leadership expeditions to owning a business—how perseverance and personal growth shaped his entrepreneurial journey.
5️⃣ The Value of Cost Optimization—Why cost reduction is key to navigating economic challenges and achieving long-term business success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, hosted by Maheen Bari, we sit down with Sulakshana Arora, CEO of Dextrios Inc., a pioneering cybersecurity firm dedicated to helping organizations combat cyber threats. With over 15 years of experience, Sulakshana has worked with government agencies, Fortune 500 companies, and startups, leading initiatives in threat intelligence, security architecture, and compliance.

Key Highlights:

  1. The Changing Cybersecurity Threat Landscape—Understanding the Latest Risks and Challenges Facing Small Businesses.
  2. Proactive Security for SMEs—Steps Small Businesses Can Take to Protect Themselves Without Overwhelming Resources.
  3. Bridging the Cybersecurity Skills Gap—How Dextrios is Contributing to Cybersecurity Training and Workforce Development.
  4. Cybersecurity Misconceptions—Common Myths SMEs Believe About Cybersecurity and How to Overcome Them.
  5. Innovative Cybersecurity Solutions—How Dextrios’ approach differs from traditional security models.
  6. The Vision Behind Dextrios—Sulakshana’s journey, inspiration, and the evolution of her company’s mission.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we explore how technology-driven convenience is transforming the way businesses and consumers interact with parking, EV charging, and mobile payments.

Joining us is Anthony Cashel, Chief Operating Officer of PayByPhone, a company revolutionizing mobility solutions worldwide. With over 249 million payment transactions processed in 2024, PayByPhone is setting new standards for seamless and efficient payments. We dive into the company’s journey since its 2023 acquisition by Corpay, how it’s adapting to changing consumer behavior, and the opportunities in a rapidly evolving market.

Key Highlights:

  1. Growth Post-Acquisition—How PayByPhone has expanded its services and market reach since being acquired by Corpay in 2023.
  2. EV Charge Payments & Service Expansion—The role of PayByPhone in supporting the shift toward electrAaqibic vehicles and providing seamless payment solutions.
  3. Overcoming Industry Challenges—How PayByPhone Navigates Rapid Technological Advancements, Regulatory Changes, and Market Competition.
  4. Changing Consumer Behavior—The strategies PayByPhone uses to anticipate and respond to evolving customer needs, ensuring frictionless experiences.
  5. Innovation in Mobile Payments—How PayByPhone is redefining convenience through user-friendly payment systems and digital solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore the challenges and solutions that empower Canadian businesses in today's digital economy. Hosted by Maheen, this episode focuses on fraud prevention and how businesses can protect themselves from increasing cyber threats.

Amisha Parikh, Vice President of Security Solutions at Mastercard, joins us to discuss Mastercard's recent survey on financial scams and fraud prevention, offering critical insights into the state of fraud in Canada and proactive approaches to safeguarding businesses and customers. With cybercrime on the rise, this episode is packed with practical tips and Mastercard's resources to help small businesses stay secure.

Key Highlights from This Episode:

Mastercard’s Fraud Prevention Survey: Key findings on how Canadians feel about fraud, and what businesses can do to build trust.

Proactive Fraud Prevention: How to take action before fraud happens to protect transactions and secure customer trust.

Security Tips for SMBs: Practical, actionable advice for small business owners to protect their payments and digital transactions.

Mastercard's Cybersecurity Assessment Tool: How businesses can leverage this free tool to enhance their cybersecurity posture and mitigate risks.

Building Trust: Why small businesses should prioritize advanced security technologies to gain consumer trust.

Takeaway Points:

Vigilance and proactive measures are critical to fraud prevention.

Investing in security technologies enhances trust with consumers.

Mastercard offers free tools like the Cybersecurity Assessment Tool to help small businesses strengthen their defenses.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visitwww.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today’s fast-paced digital world, startups must harness the power of AI, automation, and strategic marketing to scale successfully. According to a recent study by Hootsuite, 92% of Canadian businesses use social media for marketing, proving that a strong digital presence is essential for reaching target audiences and driving business growth.

In this episode, we sit down with Kira Kelsie, CEO of Kasm Consulting, a leading digital marketing expert specializing in helping startups scale through AI-driven solutions and strategic automation. Kira shares insights on leveraging AI while maintaining human connections, optimizing the customer journey, and real-world strategies that have helped businesses thrive.

Key Highlights:

  • How AI & Automation are Transforming Marketing – Kira shares how startups can leverage AI-driven solutions to boost marketing efficiency and drive better results.
  • Balancing AI with Human Connection—Discover how to use automation without losing the personal touch that builds trust and loyalty with customers.
  • Finding & Connecting with Your Ideal Customers – Learn effective audience targeting strategies and how to craft messages that resonate with your audience.
  • The Key to an Optimized Customer Journey— Kira breaks down the must-have elements for a seamless customer experience that drives conversions and loyalty.
  • Success Story: Scaling a Business with Digital Marketing— A real-world example of how Kira’s strategies helped a startup achieve exponential growth and what other entrepreneurs can learn from it.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this exciting episode of the CanadianSME Small Business Podcast, host Maheen chats with Chandrashekar (LSP), Managing Director of Zoho Canada, to explore the latest advancements in Zoho One and the game-changing potential of Zoho AI for small businesses.

With 98% of Canadian businesses classified as SMEs, technology plays a critical role in their growth and efficiency. LSP shares insights into Zoho’s unified user interface, customizable dashboards, and the launch of Zia Agents, an AI-driven platform designed to streamline business operations, enhance security, and improve customer experiences.

We also discuss Zoho’s vision for empowering small businesses, how they stay ahead in an evolving tech landscape, and what the future holds for AI-driven business tools. If you’re a business owner looking to leverage AI, automation, and business software for productivity and growth, this episode is a must-listen!

Key Highlights:

  • Latest Zoho One Updates—The new unified UI and custom dashboards that enhance usability and efficiency.
  • AI-Powered Business Transformation—How Zia Agents improve network management, security, and customer engagement for SMEs.
  • Leveraging AI for Productivity—Practical applications of Zia across Zoho’s ecosystem to streamline operations.
  • Zoho’s Vision for SMEs—How Zoho tailors its products to the unique challenges of small businesses.
  • Staying Ahead in Tech—Zoho’s approach to continuous innovation and adapting to market trends.
  • Final Takeaway from LSP—Why investing in AI and automation is crucial for future-proofing your business.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, host Maheen sits down with Kyle Kee, founder of Label Media Solutions, to explore how small businesses can optimize their product labeling for branding, compliance, and cost-effectiveness.

With years of experience in custom label printing, Kyle has helped countless SMEs find the right label solutions—from digital and thermal transfer printing to custom designs for industries like cosmetics, food, and wine. He shares key insights on balancing quality and affordability, the latest trends in label printing, and how businesses can use labels as a strategic marketing tool.

If you're a small business looking to improve your product presentation, stand out on the shelves, and streamline your labeling process, this episode is packed with practical tips and expert advice.

Key Highlights:

  • Comprehensive Label Solutions: A deep dive into digital, color, thermal transfer, and flexographic printing options for SMEs.
  • Finding the Right Label Printing Solution: How Label Media Solutions helps businesses choose the best option for their needs
  • Balancing Cost & Quality: Strategies for cost-effective labeling without compromising on branding and compliance.
  • Custom Label Design: How labels enhance branding and visibility across food, wine, and cosmetics industries.
  • Emerging Labeling Trends: New innovations in sustainable materials, smart labels, and interactive designs.
  • Kyle’s Expert Takeaway: Why small details like labels can make a massive impact on business success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this insightful episode of the CanadianSME Small Business Podcast, we explore the critical importance of cybersecurity for small and mid-sized businesses (SMBs) with Michael Argast, Co-founder and CEO of Kobalt.io. With cybersecurity threats on the rise, SMBs must adopt proactive security measures to safeguard sensitive data and maintain business continuity.

Michael shares how Kobalt.io is making enterprise-grade cybersecurity accessible to SMBs through innovative, cost-effective solutions. He also discusses the partnership with Vanta and how it helps businesses streamline compliance with industry standards like ISO 27001 and SOC 2.

This episode provides valuable insights on navigating cybersecurity challenges, staying ahead of cyber threats, and the long-term benefits of investing in a strong security posture. Whether you're a startup or an established business, this conversation will equip you with the knowledge to strengthen your cybersecurity strategy.

Key Highlights:

  • Cybersecurity for SMBs: How Kobalt.io is making cybersecurity solutions affordable and effective for resource-limited businesses.
  • Essential Cybersecurity Services: The role of security program-as-a-service, privacy management, and 24/7 monitoring in protecting SMBs.
  • Fast-Tracking Compliance: How Kobalt.io’s partnership with Vanta helps SMBs accelerate compliance processes for frameworks like ISO 27001 and SOC 2.
  • Staying Ahead of Cyber Threats: Proactive steps SMBs can take to stay informed and protect themselves from cyberattacks
  • The Business Impact of Cyber Breaches: Why cybersecurity is not just a technical issue but a strategic necessity for business success.
  • Expert Advice for SMBs: Michael’s key takeaways on building a strong cybersecurity foundation for long-term resilience.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we celebrate Canadian entrepreneurs by sharing stories of resilience, success, and innovation. In today’s episode, we’re thrilled to host Catherine Frank, Co-Founder, President, and Chief Strategist of Cleansheet Communications. With over a decade of leading one of Canada’s most admired companies, Catherine is an inspiration for entrepreneurs navigating the challenges of a volatile economy.

Key Takeaways:

  • Strategies to navigate economic challenges and drive sustainable growth.
  • The critical role of optimism in achieving business milestones.
  • Insights into the impact of women entrepreneurs on Canada’s business ecosystem.
  • Catherine’s personal journey and her vision for the future of Cleansheet Communications.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Workplace safety is more than just a compliance requirement—it’s a critical factor in protecting lives and ensuring business success. According to Statistics Canada, over 1,000 workers lose their lives each year due to work-related incidents, underscoring the urgent need for advanced safety solutions.

In this episode of the CanadianSME Small Business Podcast, host Maheen speaks with Sean Stinson, President and Chief Growth Officer at Blackline Safety, a leader in connected safety technology and predictive analytics. Blackline Safety is revolutionizing industrial workplace safety by providing real-time monitoring, AI-driven insights, and life-saving connected safety devices.

Key Highlights from This Episode:

  • The Power of Connected Safety: Sean explains how Blackline Safety’s devices and data analytics provide real-time monitoring and life-saving alerts to protect workers.
  • Building a Strong Safety Culture: Discover how technology can foster trust and improve workplace safety engagement.
  • AI & Predictive Analytics in Safety: Learn how AI-driven insights help identify risks before incidents occur, reducing workplace injuries and fatalities.
  • Sean’s Leadership Journey & Innovation Mindset: Hear how Sean’s experiences have shaped his approach to leadership, business growth, and safety innovation.
  • The Future of Workplace Safety: Explore Blackline Safety’s global expansion, massive data insights (200+ billion data points), and what’s next for safety technology.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. Succession planning is one of the most critical yet overlooked aspects of business ownership. With only 34% of Canadian business owners having a formal succession plan (CFIB), many businesses are at risk of instability when their founders step away. Planning for the future ensures business continuity, safeguards employees, and preserves the legacy of an enterprise.

Joining us in this episode is Kerry Smith, National Leader of Family Office Services at MNP LLP, a trusted advisor helping Canadian business owners navigate the complex process of business transition and legacy planning. Kerry shares expert insights on why succession planning is crucial, the risks of delaying it, and the best strategies to ensure a smooth transition.

Key Highlights from This Episode:

  • Why Succession Planning is Urgent – Kerry explains why two-thirds of business owners have considered exiting but haven’t formalized a plan, and why this delay can be costly.
  • The Risks of Postponing Business Transition Planning – Learn about the potential financial, operational, and stakeholder risks that arise when business owners don’t prepare for succession.
  • How to Start the Succession Planning Process – Discover practical steps business owners can take today to create a structured and successful exit strategy.
  • Exploring Transition Options – From selling the business to passing it down to employees or family, Kerry discusses the best strategies for ensuring a smooth transition.
  • Key Advice for Business Owners Without a Plan – Kerry shares expert recommendations on where to start, what to prioritize, and how to secure the long-term success of a business.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, Corporate social responsibility (CSR) is no longer just an option—it’s an expectation. A recent study by Imagine Canada found that 84% of Canadians believe businesses have a responsibility to contribute to the well-being of their communities. Companies that integrate social impact initiatives with business growth are shaping the future of ethical entrepreneurship.

In this episode, host Maheen Sit down with Brock Murray, co-founder and COO of seoplus+, a leading digital marketing agency that is not only achieving remarkable success but also making a positive impact on the community. Brock shares insights into seoplus+'s community-driven initiatives, the company’s M&A integration strategies, and how businesses can balance profitability with purpose.

Key Highlights from This Episode:

  • Making an Impact Through Digital Marketing: Brock shares how SEOplus+ is helping local organizations thrive by leveraging digital expertise for social good.
  • A Personal Approach to Leadership & CSR: Learn how Brock’s daughter’s perspective on his work influenced his leadership approach and commitment to corporate social responsibility.
  • Navigating M&A Digital Integration: Brock breaks down the challenges of M&A transitions, how businesses can ensure smooth digital integration, and why it’s a key driver of growth.
  • The Business Case for CSR: Companies that prioritize social responsibility gain customer trust, employee loyalty, and long-term brand success—Brock explains how.
  • Growth, Innovation & Purpose: Discover how seoplus+ achieved recognition as one of Canada’s Top Growing Companies and how entrepreneurs can scale while giving back.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today’s competitive market, attracting and retaining top talent is more crucial than ever. A recent Indeed Canada study found that 65% of Canadian employers struggle to find qualified candidates, highlighting the need for businesses to create engaging workplaces that motivate employees and drive success.

Joining us in this episode is Carlo Di Leo, President and Owner of Spotter Security, a leader in security solutions across Canada. Carlo’s people-first philosophy, passion for sales and customer service, and deep understanding of team motivation have been key drivers of his company’s success.

Key Highlights:

  • The Key to Motivating Employees – Carlo explains how understanding different personalities and motivations is essential to building a strong, engaged team.
  • Aligning Talent for Maximum Business Success – Learn how to identify and nurture employees’ strengths to ensure they are in the right roles for both personal and company growth.
  • The Role of Sales & Customer Service in Business Growth – Carlo shares how a customer-first approach drives long-term business success and how he instills this culture in his team.
  • Running a Business with a People-First Mindset – Discover Carlo’s leadership philosophy and how he creates a workplace culture of trust, growth, and motivation.
  • Taking a Leap into Entrepreneurship – Carlo reflects on his journey into business ownership, sharing key lessons and advice for aspiring entrepreneurs.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, hosted by Maheen. In today’s fast-paced business world, customer experience is a key differentiator—and 84% of Canadian consumers are willing to pay more for a great experience (PwC Canada). This highlights the importance of strong communication and round-the-clock availability in driving customer satisfaction and business success.

Joining us in this episode is Nicole Stracey, Growth and Partnership Manager at AnswerConnect, a leading provider of live answering services. Nicole shares her expertise on how small businesses can leverage live answering solutions to enhance customer service, build trust, and scale communication effectively.

Key Highlights from This Episode:

  • How Live Answering Services Improve Customer Satisfaction - Nicole explains how businesses can enhance customer interactions and build long-term relationships through personalized communication.
  • The Power of 24/7 Availability – Learn why round-the-clock support is essential in today’s competitive market and how it helps businesses retain customers and increase loyalty.
  • Scaling Communication with Live Answering Services – Discover how small businesses can manage customer interactions more effectively as they grow and expand.
  • Real-World Success Stories – Nicole shares examples of businesses that have transformed their customer experience using AnswerConnect’s services.
  • Building Strong Client Relationships – Understand the importance of trust, personalization, and responsiveness in delivering exceptional customer service.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, hosted by maheen. The Canadian e-commerce market is booming, and online grocery sales have seen remarkable growth, presenting both opportunities and challenges for businesses in the food tech space.

Joining us in this episode is Jonathan Ferrari, CEO, Chair, and Co-founder of Goodfood, one of Canada’s leading online grocery subscription services. Jonathan has been at the forefront of scaling Goodfood, driving innovation, and shaping the future of e-commerce food delivery.

In this episode, we discuss:
✔ The journey of scaling Goodfood from a startup to one of Canada’s largest e-commerce food businesses.
✔ Key challenges and triumphs in leading a high-growth company.
✔ Goodfood’s new acquisition strategy and the vision behind building a portfolio of food brands.
✔ Jonathan’s leadership philosophy and how he fosters a culture of innovation and growth.

Key Highlights from This Episode:

  • The Growth of Goodfood – Jonathan shares what inspired him to start Goodfood, and how he navigated challenges and key inflection points while scaling it into a leading e-commerce food business.
  • Lessons in Entrepreneurship & Scaling – Jonathan reflects on 10 years of leading Goodfood, discussing the biggest lessons learned and valuable advice for entrepreneurs in competitive industries.
  • Strategic Acquisitions & Growth Vision – Learn about Goodfood’s new acquisition strategy, the types of businesses they are looking to acquire, and the vision behind their portfolio expansion.
  • The Future of Food & Sustainability – Jonathan delves into how food tech is evolving, his philosophies on wellness and sustainability, and how they influence business decisions.
  • Leadership & Innovation Culture – Discover Jonathan’s approach to leadership, how he fosters a culture of innovation, and his principles for driving long-term business success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, we sit down with Karen Danudjaja, Co-Founder and CEO of Blume, to explore her entrepreneurial journey and how community-driven innovation has fueled the success of one of Canada’s fastest-growing wellness brands.

From hand-labeling products in her living room to expanding into 4,000+ retailers across North America, Karen’s story is a testament to resilience, passion, and purpose-driven growth.

Key Highlights:

  • Winning the TELUS #StandWithOwners Grand Prize – How this recognition is shaping Blume’s next growth phase.
  • From Startup to Wellness Leader – The pivotal moments that fueled Blume’s national and international success.
  • Community-Driven Innovation – How customer feedback influences product development and brand direction.
  • The Future of Wellness – Karen’s vision for accessible, functional wellness products and industry trends.
  • Advice for Purpose-Driven Entrepreneurs – Key lessons for founders building businesses that make an impact.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, our host Maheen, sit down with Liran Belenzon, CEO of BenchSci, to explore how AI is transforming the biotech industry and what it takes to scale a high-impact startup in Canada’s competitive tech ecosystem.

With AI-driven drug discovery projected to grow at a CAGR of 40% by 2030, BenchSci has emerged as a global leader, partnering with 16 of the top 20 pharmaceutical companies and securing over $200 million in funding from investors like Google’s Gradient Ventures and Al Gore’s Generation Investment Management.

Key Highlights:

  • The Future of AI in Biotech – How AI is accelerating drug discovery and transforming scientific research.
  • Scaling a Biotech Startup – The biggest challenges BenchSci faced and how they overcame them.
  • Securing Top-Tier Investors – Strategies for attracting funding from Google’s Gradient Ventures and other major backers.
  • Building High-Performance Teams – How BenchSci scaled from a small startup to a 300+ person global biotech leader.
  • What’s Next for BenchSci – The biggest biotech and AI breakthroughs to watch for in the next five years.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, hosted by Maheen, we explore how private equity can be a game-changer for small business growth. Many entrepreneurs rely on traditional financing, but private equity offers not only capital but also strategic expertise to scale their businesses effectively.

Joining us is Terry Freeman, Head of Investments at ATB Private Equity LP, who has decades of experience in helping businesses grow—from private ownership to public listings on the TSX and NYSE. Terry shares insights on how private equity works, what to consider when selecting an investment partner, and how to prepare your business for investment success.

Key Highlights:

🔹 Private Equity as a Growth Strategy – How private equity offers more than just funding by providing strategic guidance, operational expertise, and industry connections.

🔹 Key Differences Between Private Equity and Traditional Financing – Why private equity can be a powerful alternative to loans and how it supports long-term business growth.

🔹 Choosing the Right Private Equity Partner – Factors small business owners should evaluate, including industry alignment, investment approach, and value-add services beyond capital.

🔹 What Private Equity Firms Look for in Small Businesses – The financial, operational, and leadership qualities that make a business attractive for investment.

🔹 Preparing Your Business for Investment – Essential steps to ensure your business is financially and operationally ready for private equity, from financial transparency to scalability.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast! Today, we’re focusing on how small businesses can boost trust, resilience, and growth through strategic security and compliance practices. Joining us is Sanjay Chadha, Founder of SAV Associates Professional Corporation, who brings over 20 years of experience in cybersecurity, risk management, and auditing for organizations of all sizes. Sanjay’s expertise in creating robust, compliant business frameworks makes him the perfect guide for navigating today’s complex security landscape.

Key Highlights:

  • Security Compliance Essentials: Learn about critical regulations, including GDPR, PIPEDA, and Bill C-27, and how small businesses can meet these compliance standards.
  • Risk Management Strategies: Sanjay shares insights on risk assessment, mitigation techniques, and how to prepare for evolving cyber threats.
  • Building Trust through Transparency: How open communication about security practices can enhance customer trust and loyalty.
  • Future of Security in Small Business: Emerging trends in cybersecurity that every small business owner should know to stay resilient and competitive.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, hosted by Maheen, we explore the critical role of technology leadership in small business growth. Many entrepreneurs struggle with technology adoption due to limited expertise and resources, but having access to fractional CIO/CTO services can be a game-changer.

We are joined by Jaikishan Prithiani (JP), Founder & CEO of Cyberlobe, who specializes in smart digital strategies, CRM integration, AI implementation, and business process optimization for small and medium-sized businesses (SMBs). With over 12 years of experience, JP provides vendor-neutral advisory services to help businesses streamline operations, adopt new technologies, and improve efficiency.

Key Highlights:

🔹 Fractional CTO Services: How SMBs can access cost-effective technology leadership without hiring a full-time executive.
🔹 CRM Integration: Why structured customer relationship management (CRM) improves efficiency and customer retention.
🔹 Operational Efficiency: How to identify inefficiencies in workflows and implement streamlined processes.
🔹 AI & Automation: Practical AI tools and automation techniques that small businesses can use without large investments.
🔹 Cybersecurity for SMBs: Top cybersecurity risks facing small businesses today and affordable ways to protect digital assets.
🔹 Scaling Smartly: The right time for businesses to invest in technology leadership to drive growth and innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast, your source for actionable insights tailored to Canadian entrepreneurs. I’m your host Maheen, and in this episode, we’re diving into the art of revenue enablement—a key driver of growth for small and medium-sized enterprises.

Did you know that 57% of salespeople consistently miss their annual quotas? For small businesses, this challenge can significantly impact growth and profitability. Addressing these gaps is critical to building high-performing sales teams.

Joining us today is Peter Meyers, founder of Portage, a company revolutionizing revenue enablement for scale-up B2B firms. Peter’s unique approach combines agile sprints, personalized coaching, and comprehensive strategies that integrate sales and customer success.

Key Highlights:

  1. Setting Clear Targets for Growth
    • Why defining specific, measurable goals is critical for scaling a business.
    • How aligning targets with broader business objectives fosters accountability and focus.
  2. The Role of Coaching
    • How dedicated coaching transforms team performance.
    • Real-world examples of coaching success stories, emphasizing accountability and skill-building.
  3. Equipping Teams for Success
    • Core fundamentals every sales team needs: effective tools, clear processes, and training.
    • How to prioritize investments for maximum ROI.
  4. Harnessing AI and Automation
    • AI tools and automation strategies for small businesses to streamline sales workflows.
    • How technology bridges gaps in productivity and enhances decision-making.
  5. Success Stories in Revenue Enablement
    • Inspiring case studies of businesses that overcame challenges and achieved remarkable growth through focused revenue enablement strategies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen Chat with Karisa Marra, Head of Sales at Square Canada, to discuss the key findings from Square’s Future of Commerce report and how they impact Canadian small businesses.

With 65% of small business owners optimistic about the future despite economic challenges, staying ahead means embracing innovation, technology, and customer experience strategies. Karisa shares insights on the evolving commerce landscape, the role of personalization and loyalty programs, and how businesses in retail, restaurants, and beauty can leverage cutting-edge tools to drive growth.

Tune in to gain valuable strategies on digital transformation, technology investments, and customer engagement to help future-proof your business!

Key Highlights:

  • Insights from Square’s Future of Commerce Report – The latest trends shaping the Canadian small business landscape.
  • The Role of Innovation & Technology – How SMEs are adapting to evolving consumer expectations.
  • Customer Loyalty & Personalization – Strategies for building strong customer relationships and repeat sales.
  • Industry-Specific Trends – How retail, restaurant, and beauty businesses are using technology to enhance customer experiences.
  • Optimizing Business Operations – Practical steps for small businesses to integrate digital tools and streamline processes.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this insightful episode of the CanadianSME Small Business Podcast, host Maheen Bari speaks with Ola Boya, Founder & CEO of C.O.R.A. Technologies Inc., and Lisa Massicotte, COO at C.O.R.A. Technologies Inc. about how Cora Commerce is transforming cross-border trade in West Africa.

By addressing the $93 billion USD informal trade market, Cora Commerce is streamlining transactions, enhancing financial security, and using real-time data analytics to connect local businesses with global markets.

🌍 Learn how Cora Commerce is revolutionizing trade by visiting 👉 coracommerce.com

Key Takeaways from This Episode:

✅ The Cora Commerce Journey – How C.O.R.A. Technologies built a robust digital platform while navigating partnerships and regulatory hurdles.
✅ Scaling & Market Expansion – Tackling barriers in cross-border trade through digital innovation and strategic collaborations.
✅ Investor Readiness & Capital Raising – What makes startups attractive to investors and how to secure early-stage funding.
✅ The Role of Government in Innovation – How policies, grants, and funding programs accelerate tech-driven businesses.
✅ Entrepreneurial Insights – Practical advice from Ola & Lisa for aspiring founders looking to scale their ventures.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, host Maheen sit down with Josh Philipchalk, CEO of Craft CFO Consulting, to explore the critical role of financial management in small business success. With 45% of Canadian small businesses struggling to manage their finances effectively, Josh shares expert insights on keeping financials up to date, understanding financial statements, and leveraging bookkeeping and CFO services to drive business growth.

Tune in as we discuss practical financial strategies, budgeting best practices, and how businesses can determine the right level of financial support—whether it’s bookkeeping, controllership, or CFO services.

Key Highlights:

🔹 Why Keeping Financials Up to Date is Essential for Business Success – The risks of neglecting financial management and how it impacts growth.

🔹 Understanding Financial Statements – A breakdown of income statements, balance sheets, and cash flow statements to help small business owners make informed decisions.

🔹 Practical Financial Management Tips – Actionable steps for better budgeting, forecasting, and expense management, even for non-finance experts.

🔹 Choosing the Right Financial Support – How to determine whether your business needs bookkeeping, a controller, or a CFO service at different growth stages.

🔹 Expert Advice from Josh Philipchalk – One key financial takeaway every small business owner should apply today.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Pricing isn’t just about setting a number—it’s a strategic tool that can fuel business growth, innovation, and long-term success. Studies show that businesses with optimized pricing models grow revenue 2–7% faster than their competitors. But how can small businesses leverage pricing as a competitive advantage in 2025?

In this episode of the CanadianSME Small Business Podcast, hosted by Maheen, we’re joined by James D. Wilton, founder of Monevate and author of CAPTURING VALUE: The Definitive Guide to Transforming SaaS Pricing and Unshackling Growth. With expertise in pricing-led revenue acceleration, James shares cutting-edge strategies to help small businesses stay ahead in a rapidly evolving market.

Key Highlights:

  • Innovative Pricing Models – The rise of usage-based, hybrid, and dynamic pricing and how businesses can stay competitive.
  • AI & GenAI Pricing – How artificial intelligence is reshaping pricing strategies and what businesses need to know.
  • Strategic Pricing as a Growth Driver – Practical tips for using pricing as a revenue-boosting tool in 2025.
  • Lessons from Big-Name Companies – How brands like Canva and OpenAI are shaping pricing trends and what small businesses can learn.
  • Balancing the Art & Science of Pricing – Creating practical, innovative pricing models that maximize customer value.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, hosted by Maheen, we explore the latest small business trends shaping the Canadian economy in 2025. From declining employment numbers to the rise of credit-based financing and the growing importance of digital adoption, small businesses face a rapidly evolving landscape.

Joining us is Simon Worsfold, Head of Data Communications at Intuit QuickBooks, who breaks down the key findings from the 2025 Intuit QuickBooks Small Business Index Annual Report and what they mean for entrepreneurs.

Key Highlights from the Episode:

🔹 Employment Decline in Small Businesses: Since July 2024, small businesses in Canada have lost 84,100 jobs—what’s causing the decline, and how can SMEs adapt

🔹 Credit-Based Financing on the Rise: 57% of small businesses now charge over 25% of their expenses to credit cards—what are the risks and benefits of this financing shift

🔹 Sector-Specific Job Losses & Recovery: Which industries have been most affected by employment declines, and what strategies can help them recover

🔹 The Role of Digital Transformation in SME Growth: Businesses that adopt digital tools experience higher resilience and profitability—how can SMEs leverage AI, cloud solutions, and automation

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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In this episode of the CanadianSME Small Business Podcast, host Maheen Bari delves into the transformative power of ERP solutions for small businesses with Dominique Fréchette, General Manager at Gurus Solutions. Dominique’s extensive experience in engineering and ERP implementation has helped countless businesses overcome operational challenges and scale effectively.

Key Highlights:

  • ERP Implementation Realities: Challenges such as underestimating workload, the importance of business-led projects, and change management.
  • Success Story: How Gurus Solutions transformed ERP adoption through customized solutions and collaborative processes.
  • AI and BI Integration: The critical role of BI in decision-making and how AI-powered features enhance ERP capabilities.
  • Transition Timing: Why reaching $10M in revenue often signals the need for an ERP and the risks of delaying implementation.
  • Future ERP Trends: Industry-neutral ERP systems, AI’s evolving role in predictive analytics, and leveraging unstructured data for smarter decisions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen engages in a compelling discussion with Christian Klepp, Co-Founder and Director of Client Engagement at EINBLICK Consulting. With over 13 years of global experience in B2B branding, marketing, and communications, Christian shares invaluable insights for small businesses seeking to elevate their brand and explore innovative marketing strategies.

Key Highlights:

  • B2B Branding Insights: The stages of branding and its critical role in building trust and driving growth for B2B companies.
  • Beyond Visuals: Exploring strategies to make a brand resonate through storytelling, value propositions, and customer engagement.
  • Podcasting Potential: Why podcasts are a game-changer for B2B branding, offering scalability and authenticity.
  • Entrepreneurial Wisdom: Christian’s advice on navigating challenges and opportunities in Canada’s business landscape.
  • Future Trends: Preparing for the evolving B2B marketing landscape, including AI and personalized content strategies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today, we’re delving into how innovative CRM solutions are revolutionizing the way small businesses manage sales and make data-driven decisions.

Joining us is Gabe Karkanis, Head of Product at Maximizer, a trailblazer in B2B SaaS CRM solutions. With over a decade of experience in product management and technology startups, Gabe shares how Maximizer’s tools are empowering SMEs to thrive in today’s competitive market.

In this episode, we discuss:

  • Maximizer’s New Outlook Integration: How it streamlines productivity for Microsoft 365 users.
  • AI-Powered Sales Tools: Enhancing sales processes while maintaining authentic human connections.
  • Data-Driven Decision-Making: Helping sales leaders make informed decisions and optimize team performance.
  • Continuous Product Innovation: What’s next for Maximizer in redefining the CRM experience.
  • Overcoming CRM Challenges: Practical tips for small businesses to maximize the benefits of CRM solutions.

Key Highlights:

  1. Maximizer’s Outlook Integration:
    • Seamlessly integrates with Microsoft 365 to enhance communication and productivity.
    • Simplifies customer engagement tracking for small businesses.
  2. AI in Sales Processes:
    • AI tools provide actionable insights, automate repetitive tasks, and boost efficiency.
    • Real-world examples of SMEs leveraging AI-driven recommendations for better sales outcomes.
  3. Leveraging Data for Decisions:
    • CRM platforms enable leaders to track trends, measure performance, and make data-backed decisions.
    • Advice for SMEs starting their journey into data-driven sales strategies.
  4. Innovating for the Future:
    • Maximizer’s commitment to evolving user experiences with cutting-edge features.
    • Plans for continuous improvements to address the dynamic needs of businesses.
  5. Overcoming CRM Adoption Challenges:
    • Common implementation pitfalls SMEs face and strategies to overcome them.
    • Quick tips for maximizing ROI on CRM investments.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen Bari explores how technology can transform daily life for busy professionals. Did you know that 74% of Canadians feel overwhelmed by the demands of daily life, according to Statistics Canada? While technology has revolutionized workplaces, the same innovations haven’t fully reached home life—until now.

Joining us is Adrienne Jung, CEO and co-founder of eeva, a cutting-edge platform simplifying home and life management. With over 15 years of leadership experience in operations and strategy, Adrienne shares her journey from being a first-time homeowner during the pandemic to building a platform that raised $1.8M in pre-seed funding and debuted at CES 2025.

Key Highlights:

  • Tackling Mental Overload: How eeva addresses the overwhelm of managing home and work responsibilities.
  • Innovation at Home: The need for technological solutions beyond the workplace to create balance.
  • Empowering Busy Adults: The role of platforms like eeva in making daily life manageable.
  • Adrienne’s Story: From personal challenges to creating a solution that resonates with busy professionals.
  • The Future of Home Management: Adrienne’s vision for evolving eeva to meet changing consumer needs.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, Hosted by SK we are joined by Canada’s Minister of Small Business, the Honorable Rechie Valdez, to discuss the potential impact of U.S. President Donald Trump’s proposed 25% tariff on Canadian goods. With small businesses playing a vital role in Canada’s economy, these proposed tariffs could significantly disrupt supply chains, increase costs, and create economic uncertainty.

Minister Valdez shares key insights into:

  • Canada’s counter-tariff strategy, including proposed measures on $155 billion worth of U.S. goods.
  • Government initiatives to protect Canadian businesses and safeguard jobs amid trade disputes.
  • The role of local support and consumer choices in strengthening Canada’s economy.
  • How small businesses can adapt to global trade challenges and navigate market uncertainty.

Key Highlights:

  • Canada’s Counter-Tariff Strategy – The government’s response, including proposed retaliatory tariffs on U.S. goods.
  • Protecting SMEs and Jobs – The initiatives Canada is implementing to support small businesses during trade tensions.
  • Supporting Local Businesses – How Canadian consumers can play a role in strengthening the economy.
  • Adapting to Trade Challenges – Strategies for small businesses to manage rising costs and supply chain disruptions.
  • Call to Action for Entrepreneurs – Steps businesses can take to stay informed, resilient, and future-proof their operations.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari and today, we’re diving into strategies for building resilient and future-ready small businesses. From succession planning to cybersecurity, mentorship, and innovation, these are essential pillars for long-term growth and sustainability

Our guest Lisa Giannone, President and COO at BFL CANADA, brings years of expertise in risk management and insurance. Her journey from cashier to a leading voice in a male-dominated industry is nothing short of inspiring. Lisa has extensive experience working with industries like manufacturing, transportation, and construction, making her insights particularly valuable for SMEs.

Key Highlights:

  1. Succession Planning for Longevity:
    • The importance of planning leadership transitions for sustainable business growth.
    • Real-life examples of successful succession strategies.
  2. Cyber Risks and Proactive Security:
    • Why SMEs should prioritize cybersecurity, even if they feel "too small" to be targets.
    • Practical steps to mitigate cyber risks.
  3. Fostering Mentorship and Culture:
    • Lisa’s personal experience as both mentee and mentor.
    • How mentorship enhances employee retention and fosters leadership.
    • Steps to create a company culture that attracts top talent.
  4. Adopting AI and Driving Innovation:
    • Overcoming hesitations around AI adoption.
    • Examples of how AI has transformed SME processes and efficiency.
  5. Future-Proofing Businesses:
    • Three key takeaways for SMEs to build resilience and stay ahead in a competitive market.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, your trusted source for practical advice and strategies tailored to Canadian entrepreneurs. I’m your host Maheen and today we’re diving into a crucial topic for small and medium-sized businesses—business travel optimization.

In 2021, small businesses employed 10.3 million Canadians, accounting for 63.8% of the workforce. This underscores the vital role SMEs play in driving Canada’s economy. Yet, managing business travel effectively remains a challenge for many.

Joining us today is Kate Norris, Global Director of SME Strategy for IHG Business Edge at IHG Hotels & Resorts. With over 25 years of experience in the hospitality industry, Kate is a thought leader in helping SMEs streamline their travel strategies to save time and money while boosting productivity.

Key Highlights:

  1. The Importance of Travel for SMEs:
    • How face-to-face interactions fuel growth and business relationships.
    • Balancing travel needs with financial constraints in today’s economic climate.
  2. Minimizing Travel Expenses:
    • Practical tips for cost-saving, including supplier relationships and loyalty programs.
    • Leveraging tools and partnerships like IHG Business Edge to reduce travel costs.
  3. Efficient Travel Planning:
    • Simplifying travel arrangements for time-strapped business owners.
    • Real-life examples of SMEs benefiting from streamlined travel solutions.
  4. Securing Favorable Agreements:
    • Strategies for SMEs to negotiate better deals and partnerships despite limited budgets.
    • The importance of building strong supplier relationships for long-term benefits.
  5. IHG Business Edge Partnership Program:
    • Overview of new features and benefits for SMEs in Canada.
    • How the program helps businesses save money, manage travel more effectively, and access exclusive perks.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we explore cutting-edge solutions for small and medium-sized enterprises across Canada. In today’s episode, we’re addressing one of the most significant challenges facing small businesses: creating attractive and affordable employee benefits programs to retain top talent in a competitive market.

Joining us is Julie M. Potvin, SME National Leader at Mercer, who brings over 28 years of expertise in health and benefits. With 24 years at Mercer, Julie has been a driving force in developing innovative benefit plans that balance cost-efficiency with employee well-being. Her contributions extend beyond her profession, as she’s actively involved in Ontario’s business community and serves as a mentor for emerging leaders across industries.

This episode will uncover:

  • Affordable Benefits Strategies: How small businesses can design competitive packages without breaking the bank.
  • Employee Retention Insights: The role of benefits in attracting and keeping talent.
  • Innovative Trends in Health and Benefits: What’s shaping the future of benefits programs.

Stay tuned as Julie shares actionable insights to help small businesses thrive by fostering employee satisfaction and long-term success.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Kripa Anand sits down with Erica Pimentel, Assistant Professor at Smith School of Business and CPA, to explore the complexities of Canada’s GST holiday. From operational hurdles and regional disparities to strategies for small businesses, Erica sheds light on the policy’s implications and how entrepreneurs can navigate the shift effectively.

As a recognized expert in financial accounting and technological disruption, Erica’s insights extend beyond the GST holiday to blockchain, remote work, and accounting innovations that are reshaping the business landscape. If you’re a small business owner looking to stay ahead, this episode is packed with actionable takeaways.

Key Highlights:

  • Operational Challenges of the GST Holiday – How small businesses can prepare without disrupting operations.
  • Regional Disparities – The impact of policy differences across provinces like Ontario and Quebec.
  • Practical Strategies – Tools and technologies that can streamline GST transitions for SMEs.
  • Emerging Technologies – How blockchain and automation are transforming accounting and auditing practices.
  • Remote Work in Accounting – The evolving role of remote work in financial services and its impact on client interactions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where innovation meets entrepreneurship. I’m your host Maheen Bari, and today we’re diving deep into the digital revolution with none other than Stuart—an innovator who’s been shaping the digital landscape for decades.

From Web3 solutions to groundbreaking AI advancements, Stuart’s journey exemplifies the transformative power of technology. As the founder of one of North America’s first digital agencies and a mentor at McMaster University, Stuart has collaborated with industry giants like Scotiabank and Loblaw Companies, leaving a profound impact on Canadian businesses.

Key Highlights:

  1. The Web’s Evolution:
    • Shift from static to interactive, user-centric online experiences.
    • Importance of a cohesive and adaptive digital presence for businesses.
  2. AI and Consumer Behavior:
    • How AI-powered tools like Scaled Insights are revolutionizing consumer understanding.
    • Challenges and opportunities in adopting AI for deeper behavioral insights.
  3. Adopting AI in SMEs:
    • Practical AI use cases for small businesses, even with limited tech expertise.
    • Why experimenting with AI now is crucial for future competitiveness.
  4. Effective Corporate Websites:
    • Common pitfalls in corporate web design and how to enhance usability and engagement.
    • Prioritizing user experience and accessibility to boost online performance.
  5. Creative Problem-Solving Through Analogies:
    • Stuart’s approach to drawing analogies from unrelated fields to innovate solutions.
    • Real-world examples and actionable tips for applying this mindset.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today we explore how ERP (Enterprise Resource Planning) and digital transformation are reshaping the landscape for small businesses. In an era of rapid innovation, understanding these technologies is critical for achieving efficiency and sustainable growth.

We are joined by Sam Gupta, a thought leader in ERP and digital transformation, ranked #1 in ERP and #15 in digital transformation by Thinkers360. With nearly 20 years of experience, Sam specializes in financial systems and enterprise architecture. As the leader of ElevatIQ, he works with SMEs to streamline operations and enhance their competitive edge.

Key Highlights:

  1. AI-Augmented Agents in ERP:
    • How AI agents and governance platforms are transforming ERP for SMEs.
    • Trends in AI adoption and opportunities for small businesses.
  2. ChatGPT's Impact on Consumer Behavior:
    • The rise of conversational AI tools and their influence on customer expectations.
    • Adapting business strategies to meet evolving consumer demands.
  3. Managing SaaS Expenses:
    • Strategies for reducing cloud/SaaS costs and dealing with licensing pressures.
    • Exploring on-prem technologies as an alternative to unpredictable cloud costs.
  4. Workforce Adaptation and Digital Skills:
    • Reallocating skillsets to align with digital demands.
    • Balancing immediate needs with future workforce preparation.
  5. Avoiding Digital Transformation Failures:
    • Common pitfalls in digital transformation projects.
    • The role of enterprise architecture in ensuring a successful transition.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, here to explore transformative ideas and strategies that empower small businesses in Canada. Today, we focus on financial literacy and how small businesses can harness financial tools and technology for sustainable growth.

Our guest, Stefanie Ricchio, CPA, CGA, and CEO of SRBC Inc., brings over 15 years of expertise in helping businesses implement cutting-edge automation and efficient financial systems. Beyond her work as a Toronto-based accountant, Stefanie is a passionate advocate for financial education, collaborating with charities to provide resources for Canadians. Her upcoming free resource app, launching in 2025, aims to remove barriers to professional advisory services, making finance accessible to everyone.

Key Highlights:

  1. Building Financial Confidence for Women Entrepreneurs:
    • Strategies to empower women business owners in financial decision-making.
    • Key habits and tools for maintaining financial awareness and achieving success.
  2. Avoiding Common Financial Mistakes:
    • Frequent financial errors Canadians face and how to sidestep them.
    • Tips for preparing small businesses for economic downturns.
  3. Harnessing Digital Solutions:
    • Leveraging tools like QuickBooks and TurboTax for improved financial management.
    • The role of automation in streamlining operations and enhancing efficiency.
  4. Evaluating Financial Health:
    • Practical steps to assess financial performance effectively.
    • Key performance indicators (KPIs) every business owner should monitor.
  5. Resources for Financial Literacy:
    • Stefanie’s recommendations for tools and platforms to boost financial literacy.
    • Overview of SRBC Inc.'s upcoming free app to make professional advisory services more accessible.
  6. Planning for 2024 and Beyond:
    • Stefanie’s advice on navigating financial challenges in the coming year.
    • Strategies for leveraging technology and insights to drive sustainable growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today, we explore the transformative role of mentorship in advancing immigrant careers and fostering inclusive workplaces.

Our guest is Gillian Mason, CEO of the Toronto Region Immigrant Employment Council (TRIEC), an organization dedicated to addressing immigrant underemployment and promoting inclusive economic growth. With over 30 years of experience in social change and systems consulting, Gillian leads initiatives like the TRIEC Mentoring Partnership (TMP), which connects newcomers with industry professionals, helping them navigate workplace culture and build impactful networks.

Key Highlights:

  1. Addressing Immigrant Underemployment:
    • TRIEC’s initiatives tackle systemic barriers in the labor market.
    • Success stories showcasing TMP’s impact on career advancement for newcomers.
  2. Mentorship as a Game-Changer:
    • How TMP supports immigrant professionals in navigating workplace culture.
    • What sets TMP apart from other mentorship programs.
  3. Creating Inclusive Workplaces:
    • Actionable steps for employers to foster inclusion and hire immigrant talent.
    • Practical advice on integrating TRIEC’s initiatives into organizational practices.
  4. The Power of Collaboration:
    • Why cross-sector partnerships are crucial for addressing immigrant employment challenges.
    • Examples of impactful collaborations and their outcomes.
  5. TRIEC’s Future Plans:
    • Upcoming developments and expanded initiatives for TMP.
    • Gillian’s insights on evolving mentorship and inclusion strategies.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen Bari sits down with Ishita Aggarwal, Operations Manager at SoftwareONE, to explore three crucial pillars of modern business: operations, women in leadership, and remote work. Ishita’s diverse experience in global operations, software sales, and leadership offers invaluable insights for entrepreneurs and professionals navigating today’s fast-paced business environment.

From overcoming challenges in male-dominated industries to seizing transformative opportunities, Ishita shares strategies that empower women, drive operational excellence, and unlock growth in remote work settings.

Key Highlights:

  • Women in Business – Navigating the tech and operations sector and excelling in leadership roles.
  • Operations as the Backbone – Why operations is the key to business success and how leaders can maximize its potential.
  • Remote Work Realities – How remote work is reshaping businesses and tips for thriving in this environment.
  • Taking Strategic Risks – Ishita’s personal career-defining moment and lessons on embracing opportunities.
  • Actionable Advice – Key takeaways for overcoming challenges and finding success in business and life.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we sit down with Hussain Bandukwala, CEO of Parwaaz Consulting, to explore how small and medium-sized businesses can leverage project management to streamline operations, enhance profitability, and drive growth. With over 20 years of expertise and recognition as a PMO Influencer of the Year finalist, Hussain shares actionable insights that empower SMBs to overcome challenges and achieve their goals.

Key Highlights:

  • Improving Profitability: How project management helps identify and address inefficiencies.
  • Bridging Strategy and Execution: Turning big-picture goals into actionable results.
  • Choosing the Right Tools: When and why SMBs should upgrade their project management solutions.
  • Team Empowerment: Practical frameworks for collaboration and accountability.
  • Overcoming Challenges: Solutions to common project management hurdles.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we sit down with Rojit Sorokhaibam, founder and chief architect of idhubs, to explore how connected business ecosystems are shaping the future of work and scalability for small and medium-sized businesses. With over 28 years of IT industry experience and accolades from the World Economic Forum and Google for Startups, Rojit shares actionable insights on leveraging Web3 and AI technologies to drive growth and streamline operations.

Key Highlights:

  • Understanding Connected Ecosystems: Why they are essential for modern businesses.
  • Shaping the Future of Work: How SMBs can navigate the transition to innovative ecosystems.
  • Scalability Through Technology: Strategies to grow your business efficiently in the digital era.
  • Rojit’s Entrepreneurial Journey: Lessons from Manipur to leading globally recognized ventures.
  • The Vision for idhubs: How this platform is redefining the global business landscape.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen Bari sits down with Nick Kadysh, founder and CEO of PharmAla Biotech, to uncover how this pioneering Toronto-based life sciences company is leading the way in MDMA-assisted therapies for mental health.

With a career spanning regulatory leadership roles at JUUL Labs and General Electric Canada, Nick’s journey into biotechnology brings a unique blend of public affairs expertise and innovation to the healthcare space. Through PharmAla’s groundbreaking work, MDMA and MDXX-class molecules are now being manufactured and researched to treat PTSD and support mental health globally.

Key Highlights:

  • Regulatory Innovation – Overcoming challenges in MDMA manufacturing and approval.
  • Prescriber’s Portal – A digital solution expanding access to MDMA treatments in Canada.
  • Veteran Mental Health – How MDMA therapy is improving outcomes for PTSD patients.
  • Global Research – PharmAla’s partnerships with leading institutions driving mental health innovation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen Bari sits down with Heather Sadowy, Loans Manager at Women’s Enterprise Organizations of Canada (WEOC), to explore the groundbreaking WEOC National Loan Program and how it’s creating pathways for women entrepreneurs across Canada. With over 18 years of experience in business financing and non-profit support, Heather is a passionate advocate for breaking down barriers and fostering inclusive economic growth.

Key Highlights:

  • Inclusive Lending – WEOC’s unique approach to financing that looks beyond credit scores.
  • Sector-Specific Support – Special focus on food processing and manufacturing industries.
  • Resource Library – Tools and guides for writing effective business plans.
  • Vision for the Future – WEOC’s roadmap for empowering women entrepreneurs over the next decade.
  • Heather’s Advice – Actionable tips for overcoming barriers and pursuing big entrepreneurial dreams.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the Indigenous-SME Small Business Podcast! In this episode, we delve into the transformative power of Indigenous entrepreneurship in Canada and its role in driving economic growth and cultural innovation.

Our guest, Holly Atjecoutay, serves as Head of DEI and Director of Indigenous & Northern Entrepreneurs at Futurpreneur. With a wealth of experience in Indigenous-led initiatives and community projects, Holly is a leading voice in empowering Indigenous youth and entrepreneurs. At Futurpreneur, she’s dedicated to offering tailored resources, building networks, and creating opportunities for Indigenous businesses to thrive.

Key Highlights:

  • Empowering Indigenous Youth: How Futurpreneur helps young entrepreneurs unlock their potential.
  • Community Impact: The role of networks in fostering resilient, successful Indigenous businesses.
  • Tailored Programs for Success: Examples of Futurpreneur’s customized support for Indigenous entrepreneurs.
  • The Future of Indigenous Entrepreneurship: Holly’s vision for growth and cultural integration.
  • Indigenous Entrepreneur Startup Program: A spotlight on its successes and the support it provides.

Special Thanks to Our Partners:

  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

For more expert insights, visi indigenous-sme.ca and subscribe to the Indigenous-SME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we explore the rapidly evolving landscape of digital marketing with David Green, founder of Devslove Digital. Based in Toronto, David’s agency specializes in crafting high-performance marketing funnels for lead-generation advertisers, leveraging tools like LinkedIn Ads, Google Ads, email marketing, and conversion rate optimization.

David shares his expertise on how small businesses can navigate the future of digital marketing, from integrating AI into paid ads to optimizing conversion rates for measurable growth.

Key Highlights:

  • AI and Paid Ads: How AI is revolutionizing lead generation and reshaping the dominance of platforms like Google.
  • LinkedIn Ads for B2B: Effective strategies for B2B lead generation and common pitfalls to avoid.
  • 2025 Marketing Plans: Key components for building a forward-thinking marketing strategy and aligning goals with emerging trends.
  • Conversion Rate Optimization (CRO): Actionable tips to enhance CRO efforts and drive long-term success for small businesses.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we explore the transformative potential of AI and innovation with Brian Freed, CFA, and CEO of Illuminex AI. With over two decades of experience spanning Wall Street and tech innovation, Brian leads Illuminex AI’s mission to revolutionize airfield inspections using sensor-fusion AI.

Brian shares insights on how AI can enhance human efforts, the strengths of Canada’s thriving startup ecosystem, and key lessons on building successful ventures. From addressing challenges in implementing cutting-edge technologies to fostering a culture of innovation, this episode is packed with actionable advice for entrepreneurs and tech enthusiasts.

Key Highlights:

  • Sensor-Fusion AI: Understanding its transformative role in aviation and beyond.
  • Canadian Startup Ecosystem: Why Canada is a hub for tech innovation and how programs like Scale AI and OVIN support R&D.
  • Hallmarks of Successful Startups: Key principles for building resilient and impactful ventures.
  • AI & Human Collaboration: Exploring the balance between automation and human ingenuity.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, where we celebrate the innovators, leaders, and entrepreneurs reshaping the Canadian business landscape. In this episode, host Maheen Bari sits down with Lorice Haig, founder of Xenex Enterprises Inc., to discuss digital transformation, cybersecurity, and the power of blockchain technology in modern business.

With over 40 years of expertise in Business Management Consulting and a proven track record of revolutionizing industries, Lorice shares insights into his innovative solutions, including SignatureMaster™, and the pivotal role of e-bonding and digital identity verification in enhancing business efficiency and security.

Key Highlights:* Digital Signatures: How SignatureMaster™ is streamlining workflows and transforming industries. * Cybersecurity Challenges: Practical advice for SMEs to safeguard their operations against modern threats. * Blockchain and NFTs: Exploring their revolutionary potential in digital identity verification and transparent transactions. * Entrepreneurial Journey: The pivotal moments that shaped Lorice’s innovative approach to business. * Future Vision: What’s next for Xenex Enterprises and how small businesses can prepare for the next wave of digital transformation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we tackle one of the most pressing issues for small businesses today—cybersecurity. Our guest, Terry Cutler, CEO of Cyology Labs and globally recognized cybersecurity expert, brings over 20 years of experience to the conversation. From his best-selling book Insider Secrets to Internet Safety to educating thousands through his Internet Safety University, Terry has been at the forefront of protecting businesses and individuals from cyber threats.

Key Highlights:

  • Common Cybersecurity Mistakes: Learn the pitfalls that leave businesses vulnerable and how to avoid them.
  • Practical Security Tips: Discover the top three practices every small business should implement today.
  • Emerging Cyber Threats: Insights into challenges posed by AI, IoT, and evolving technologies.
  • Staying Proactive: Strategies to anticipate and mitigate cyber risks effectively.
  • Terry’s Journey: Gain inspiration from Terry's passion for cybersecurity and his mission to educate and protect.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we explore the growing demand for sustainability in business and how small businesses can take actionable steps to align with this critical movement. Our guest, Preeti Shanker,Senior Manager, Certification Programs, shares her expertise in ESG strategies, governance roadmaps, and sustainability reporting.

Key Highlights:

  • Consumer Demand for Sustainability: Learn how small businesses can meet the rising expectations of eco-conscious consumers.
  • Breaking Down Sustainability Myths: Discover simple, effective practices small businesses can adopt without breaking the bank.
  • ClimeCo’s Certified Product Offering: Understand how certifications can drive business value and impact.
  • Collaborating for Environmental Impact: Explore the role of partnerships in achieving sustainability goals.
  • ClimeCo’s 15-Year Milestone: Celebrate ClimeCo’s journey and learn what’s next in their mission to create a greener future.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we’re joined by Ayman Hbeichi, founder of AH Media and a leading expert in hospitality marketing. With nearly two decades of experience, Ayman has redefined how hospitality and service-based businesses connect with their audiences through storytelling, impactful social media campaigns, and SEO strategies.

Key Highlights:

  • Ayman’s inspiring journey of building AH Media and his passion for hospitality.
  • The role of storytelling in crafting successful marketing campaigns.
  • Strategies for leveraging social media and SEO to drive visibility and growth.
  • Emerging marketing trends and innovations shaping the hospitality sector.
  • Insights into aligning vision with actionable strategies for long-term success.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we’re joined by Ryan Arnfinson, a digital marketing expert and the founder of Digital Specialist Co. Based in Calgary and a proud member of the Métis Nation in Alberta and Ontario, Ryan has over 18 years of experience helping small businesses transform their online platforms into lead-generating engines through SEO, paid advertising, and strategic digital solutions.

Key Highlights:

  • Target Market Insight: How to identify and connect with your ideal audience effectively.
  • Long-Term Partnerships: Strategies to establish trust and create lasting client relationships.
  • Measurable ROI: The importance of demonstrating value and tracking metrics for digital success.
  • Entrepreneurial Lessons: Ryan’s journey to surpassing 50 clients and his advice for small business growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we’re joined by Rob Hong, co-founder and CEO of Sapling Financial Consultants, a leader in financial modeling, data analytics, and strategic growth for mid-sized businesses. From starting at his kitchen table to building a team of 20+ finance experts, Rob has redefined how Canadian businesses leverage financial insights to grow, expand, and prepare for the future.

Key Highlights:

  • Business Intelligence for Growth: Learn how small businesses can integrate BI tools to make smarter, faster decisions.
  • U.S. Market Expansion: Discover actionable strategies for Canadian businesses looking to compete and succeed in the U.S. market.
  • Exit Planning Done Right: Understand when and how to start planning for a successful business exit.
  • Sapling’s Success Story: Hear the milestones and lessons that defined Sapling Financial’s journey.
  • Future Trends in Finance: Explore upcoming innovations in financial consulting and how SMBs can stay ahead.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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Welcome to the CanadianSME Small Business Podcast, the ultimate platform for small business leaders seeking actionable insights and expert guidance. In today’s episode, host Maheen Bari delves into the transformative potential of custom software development for small businesses, from boosting efficiency to enabling scalability.

Our guest, Luke Ragalsky, General Manager and Sales Director at Essential Designs, brings over 20 years of experience in custom software and app development. Luke has helped startups and Fortune 500 companies alike transform their operations through tailored solutions. Join us as he shares his expertise on selecting the right development partner, managing software projects, and incorporating customer feedback for long-term success.

Key Highlights* Why Custom Software? Learn why bespoke software solutions outperform off-the-shelf options for small businesses aiming for long-term growth. * Choosing a Development Partner: Discover what small businesses should look for in a development agency to ensure project success. * Maintaining and Updating Software: Insights into keeping your software scalable and aligned with evolving business needs. * Incorporating Customer Feedback: How customer-driven development enhances usability and relevance. * Managing Scope Creep: Strategies to keep custom software projects on time and within budget.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we delve into the future of financial management for Canadian SMBs with John McLane, CEO of Plooto, a leading payments automation solution. With over two decades of experience in enterprise software and operations, John shares how Plooto’s innovative tools, like the Pay by Card feature, are transforming how small businesses handle their finances.

Key Highlights:

  • Learn how Plooto’s Pay by Card feature unlocks working capital and simplifies payment processes.
  • Discover the benefits of integrating Plooto with tools like QuickBooks and Xero for seamless accounting workflows.
  • Explore how automation in accounts payable and receivable is redefining efficiency for SMBs.
  • Gain insights into the future of fintech and how small businesses can effectively adopt these solutions.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, host Maheen Bari sits down with Faheem Moosa, founder of ConsultingLeap and a seasoned management consultant with over 14 years of experience. Faheem has helped consultants from top firms like BCG, Accenture, and Deloitte scale their businesses and add six figures in revenue.

Throughout the conversation, Faheem shares practical insights into the biggest challenges consultants face when growing their business, how to build a thriving sales pipeline, and why founder-led marketing is essential for consulting success. He also discusses the importance of time management and community building to drive consistent growth.

Whether you're a seasoned consultant or just starting your journey, this episode is packed with actionable advice on sales strategies, mindset shifts, and marketing techniques to help you take your consulting business to the next level.

Key Highlights:

  • Scaling Challenges – Overcoming early-stage hurdles in consulting businesses.
  • Sales Pipeline – Proven steps to consistently generate leads and clients.
  • Marketing & Sales – Why founders must stay hands-on in marketing efforts.
  • Time Management – Balancing sales, marketing, and client delivery effectively.
  • Community Building – How creating a network boosts growth and opportunity.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we delve into the transformative impact of AI on marketing, the enduring importance of branding, and the decline of traditional B2B demand generation practices. Our guest, Ryan Burgio, Co-Founder and Managing Director at Stryve Digital Marketing and Co-Founder of Gambit Technologies, brings his wealth of experience in scaling marketing campaigns and building innovative platforms to the discussion.

Key Highlights:

  • AI in Marketing: How businesses can leverage AI to revolutionize their marketing strategies.
  • Branding in the AI Era: Why strong branding remains the ultimate differentiator in a tech-driven world.
  • The Evolution of B2B Marketing: Understanding why traditional demand generation is becoming obsolete and how to adapt.
  • Entrepreneurial Ventures: The story behind Gambit Technologies and AskStryve, and the lessons learned from building tools that bridge innovation with practicality.
  • Advice for Entrepreneurs: Key strategies for navigating legacy-dominated industries and fostering digital transformation.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we’re thrilled to welcome Patrick Gladney, founder of Collective Motion, a boutique marketing agency helping small and medium businesses amplify their voices. With a career spanning leading firms like Ogilvy & Mather, Taxi, and Fleishman Hillard High Road, Patrick brings a wealth of expertise in storytelling and digital strategy.

Join us as Patrick shares practical advice on tackling marketing challenges, competing with larger companies, and harnessing the power of AI and short-form video content to stand out in today’s crowded digital landscape.

Key Highlights:

  • Common Marketing Challenges: How small businesses can overcome obstacles with creative strategies.
  • Competing with Giants: Strategies to thrive in a competitive digital marketing space.
  • AI in Marketing: Leveraging AI to streamline and enhance marketing efforts.
  • Power of Short-Form Video: Creating impactful videos on a budget to connect with your audience effectively.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we delve into the transformative power of Artificial Intelligence (AI) for small businesses. Our guest, Noah Casarotto, founder of Arvo AI and a student at McGill University, shares his expertise on how AI is reshaping industries, optimizing processes, and driving sustainable growth for Canadian SMBs.

Noah brings a unique blend of academic rigor and entrepreneurial innovation, drawing on his experiences in Physics, Chemical Engineering, and Machine Learning. With Arvo AI, he has developed high-impact solutions for sectors like healthcare, pharmaceuticals, and logistics.

Key Highlights:* AI Demand for SMBs: Insights into what drives small businesses to adopt AI and common misconceptions they face. * Energy Challenges of AI: Understanding the computational and energy demands of AI adoption and how to address them sustainably. * Applications Across Industries: Discover the industries poised for transformation through AI and where Canadian businesses should focus. * Arvo AI’s Approach: Learn how Arvo AI makes cutting-edge technology accessible and impactful for small businesses. * Future of AI: Noah’s vision for AI integration in SMBs and advice for entrepreneurs exploring AI-driven growth.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

Disclaimer: The information shared in this podcast is for general informational purposes only and should not be considered as direct financial or business advice. Always consult with a qualified professional for advice specific to your situation.

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In this episode of the CanadianSME Small Business Podcast, we’re joined by Jarrod Goldsmith, a passionate community builder, musician, and entrepreneur. Jarrod is the founder of Sax Appeal Ottawa and eSAX Virtual Events, and his journey is a testament to perseverance, adaptability, and the power of networking.

Key Highlights:

  • The Power of Networking: Why building connections is essential for entrepreneurial success.
  • Pivoting in the Pandemic: Jarrod’s transition from live events to virtual platforms and the lessons learned.
  • Creating Impactful Events: Essential elements of engaging in-person and virtual events.
  • Sustaining Passion and Enthusiasm: Strategies to maintain motivation and an upbeat approach to work.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

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In this episode of the CanadianSME Small Business Podcast, we’re joined by Melodie Moore, founder of Business Tech Ninjas, to explore how small businesses can overcome technology challenges and unlock their full potential. Melodie, a sought-after speaker and expert in CRM optimization, membership site development, and system upgrades, shares actionable insights to help businesses move from frustration to flow.

Key Highlights:

  • Transitioning to Flow: Critical steps to streamline operations and eliminate tech headaches.
  • Tech Scalability: How small businesses can leverage technology to overcome challenges and scale effectively.
  • CRM Optimization: Unlocking the power of customer engagement to drive growth.
  • Leadership and Strategy: Key traits for implementing successful technology-driven strategies.
  • Melodie’s Journey: Lessons and inspiration from her path to becoming a small business tech expert.

To learn more about Business Tech Ninjas, visit: https://businesstechninjas.com/

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we explore the transformative power of AI and automation for Canadian SMEs. As industries continue to evolve, understanding and adopting AI has become essential for optimizing operations and empowering teams.

We are thrilled to be joined by Shveta Malhan, Co-founder of Yenza3 and a visionary leader in AI integration and workforce transformation. With over 22 years of expertise in talent management and innovation, Shveta is passionate about helping organizations align technology with long-term growth.

Key Highlights:

  • Unlocking AI for SMEs: Why now is the time for small businesses to adopt AI and overcome challenges.
  • Employee Readiness: Strategies for preparing teams for the transition to AI-driven systems.
  • Identifying AI Opportunities: How to pinpoint areas in your business that can benefit most from AI.
  • AI as a Long-Term Investment: Aligning AI with business goals and measuring its success over time.
  • Practical Advice for Beginners: Easy steps for SMEs to start their AI journey without feeling overwhelmed.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

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Welcome to the Indigenous-SME Small Business Podcast! Today, we explore Indigenous leadership, reconciliation, and sustainable development in Canada, focusing on the AEC industry’s response to the Truth and Reconciliation Commission’s Call to Action 92.

Our guests, Eric Wilson, Liason, Indigenous Projects at RJC Engineers, and Kear Porttris, Owner of Porttris Consulting Group, bring unique perspectives. Eric advocates for integrating Indigenous knowledge into engineering and conservation, while Kear fosters meaningful partnerships and empowers Indigenous entrepreneurs through innovative solutions.

Together, Eric and Kear are shaping a future where Indigenous voices lead sustainable and inclusive development projects across Canada.

Key Highlights:
🔹 Call to Action 92 in Practice: Insights on how the AEC industry can promote reconciliation by fostering respectful engagement with Indigenous communities.
🔹 Integrating Indigenous Knowledge: Exploring the value of Indigenous knowledge systems in engineering, conservation, and development projects for a sustainable future.
🔹 Empowering Indigenous Businesses: Strategies for creating opportunities and partnerships that support Indigenous entrepreneurs and communities.
🔹 Building Bridges for Collaboration: Kear shares his approach to fostering trust and mutual benefit between industry and Indigenous communities.
🔹 The Future of Indigenous-Led Development: A forward-looking discussion on the role of Indigenous leadership in shaping Canada’s business and development landscape.

Special thanks to our partner:
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

This podcast celebrates the critical role of Indigenous leadership in advancing reconciliation and innovation. Tune in to gain insights into how businesses and communities can collaborate to build a more inclusive, sustainable future.

Subscribe to Indigenous-SME Small Business Magazine for the latest insights and expert advice at indigenous-sme.ca.

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In this episode of the CanadianSME Small Business Podcast, we dive into the dynamic world of event production with Rennie Colelli, founder and CEO of bb Blanc Inc. With over 35 years of expertise and more than 25,000 events under his leadership, Rennie has transformed how events are conceptualized and executed.

Key Highlights:

  • Building Transformative Partnerships: Rennie shares how bb Blanc has fostered long-term collaborations with Fortune 500 companies.
  • Creating a Geographic Trust Ring: Insights on networking strategies that promote growth and cross-market knowledge exchange.
  • Studio 41 and the Hybrid Revolution: Discover how bb Blanc is redefining virtual and hybrid events for global clients.
  • Connecting Across Generations: Learn the importance of building relationships with industry veterans, peers, and emerging leaders.

Special Thanks to Our Partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

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Welcome to the CanadianSME Small Business Podcast, where we explore cutting-edge innovations and impactful strategies shaping the Canadian business landscape. Hosted by Maheen Bari, this episode explores the transformative power of purchase financing in empowering businesses and enhancing success.

Our guest is Tim Moulton, Country Head of Canada for humm. With over 20 years of experience spanning financial services, fintech, and retail partnerships, Tim brings a wealth of expertise to the conversation. His leadership at organizations like RBC, Brim Financial, and now humm Canada has been marked by a commitment to delivering alternative financing solutions tailored to meet business needs.

Key Highlights:

  • Empowering Businesses Through Financing Solutions: How humm is enabling businesses to thrive by offering flexible, customer-focused financing options.
  • The Role of Strategic Partnerships: Tim’s success in establishing genuine relationships with the companies humm partners with.
  • Trends in Purchase Financing: Insights into emerging trends in fintech and how they’re transforming the way businesses engage with customers.
  • Driving Business Growth: Exploring Tim’s visionary approach to leveraging financing tools to support long-term business success.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

📧 Contact us at info@canadiansme.ca or 416-655-0205 for more information about our episodes. Subscribe to CanadianSME Small Business Magazine for the latest insights and expert advice at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast, where we explore the latest trends, challenges, and opportunities shaping the future of small businesses. In today’s episode, we delve into the world of AI, data modernization, and their transformative impact on business operations and customer experiences. Whether you’re a small business owner, a tech enthusiast, or simply curious about the power of data, this conversation is packed with actionable insights to empower your journey toward innovation and growth.

Today, we are honored to have Jaime Tatis, the Chief Insights & Analytics Officer at TELUS, a global leader in communications and technology. Jaime is at the helm of strategic initiatives that advance AI, data, and analytics across TELUS' ecosystem, driving innovation and operational excellence. With a distinguished career leveraging data-driven insights, Jaime has positioned TELUS as a pioneer in technological transformation, setting new benchmarks for excellence and customer impact.

This episode highlights:

  • AI in Business: How TELUS integrates AI to streamline operations and deliver superior customer experiences.
  • Data Modernization: Exploring strategies to transform traditional data processes into cutting-edge analytics-driven ecosystems.
  • Innovation Leadership: Jaime's journey in fostering a culture of innovation and empowering teams to leverage technology for growth.
  • Future Trends: The evolving role of AI and analytics in reshaping industries and enhancing business agility.

Join us as we uncover Jaime Tatis’ vision for a future where technology and data serve as catalysts for growth, innovation, and competitive advantage.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today, we’re excited to explore the transformative power of digital marketing for local businesses. In an ever-evolving digital landscape, having the right strategies can make all the difference in connecting with customers, building trust, and driving growth.

We’re thrilled to welcome two distinguished guests:

  • Kevin Brady, President of The Digital Marketing People Inc., who brings over 35 years of expertise in marketing and helping businesses achieve sustainable growth.
  • Eric Poulin, co-founder and Director of Technology at The Digital Marketing People, whose innovative approach combines cutting-edge technology with entrepreneurial insight to deliver real-world results.

In this episode, we’ll cover:

  • Digital Marketing for Local Businesses: Proven strategies to stand out in a competitive market.
  • The Role of Technology in Marketing Success: How innovation is shaping the way businesses connect with their audience.
  • Building Trust Through Authentic Marketing: Techniques to foster genuine relationships with customers.
  • Insights from Industry Leaders: Kevin and Eric share their journey, lessons learned, and vision for the future of small business marketing.

Join us as we dive into actionable tips and strategies that can help small businesses unlock their full potential in the digital space. Whether you’re just starting or looking to scale your marketing efforts, this conversation is packed with valuable insights you won’t want to miss.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, where we explore strategies and insights to empower businesses to grow, adapt, and thrive in a competitive landscape. Whether you're a budding entrepreneur or an established business owner, today's episode promises to equip you with actionable knowledge and inspiration for strategic leadership.

In today’s discussion, we’re joined by two visionary leaders in the field of business growth and organizational transformation:

  • Matt Symes, CEO of Symplicity Designs and co-founder of Levership, known for his expertise in helping businesses scale efficiently and overcome operational challenges.
  • Chris Johnston, CEO of Levership and a seasoned executive with deep insights into cybersecurity, emerging technologies, and business growth.

Together, Matt and Chris will dive into:

  • Escaping the Founder Trap: Learn how to build scalable systems and delegate effectively to free yourself for higher-level strategic thinking.
  • Operational Excellence: Discover frameworks for optimizing your business operations to drive efficiency and profitability.
  • AI and Emerging Technologies: Understand how to leverage cutting-edge tools to stay ahead in today’s fast-evolving business environment.

Join us as we explore their practical advice, leadership philosophies, and game-changing strategies to help you unlock your business's full potential.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! Today, we’re delving into the transformative potential of sales innovation and leadership with Eugene Hartman, CEO of Kognitive Sales Solutions. As businesses navigate a competitive landscape, the fusion of behavioral insights, cutting-edge technology, and dynamic leadership is more important than ever. Eugene Hartman brings over 25 years of expertise in sales and field marketing, leading Kognitive to remarkable achievements, including Canada’s Most Admired Cultures Award and the Canadian Business Excellence Award for two consecutive years. With a proven track record in leadership development, operational strategy, and sales innovation, Eugene has been a game-changer in sectors like retail and electronics.

This episode covers:

  • Behavioral Insights in Sales: How Kognitive leverages behaviorally-backed training to drive exceptional performance.
  • Technology-Driven Field Marketing: Exploring the tools and strategies shaping the future of sales.
  • Leadership in Action: Eugene’s perspective on fostering a winning team culture and delivering impactful results.
  • Rewards Programs & Customer Engagement: The role of incentives in boosting customer loyalty and retention.

Join us as Eugene shares actionable insights and inspiring stories that highlight the power of leadership and innovation in driving business success.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, where we spotlight the issues that matter most to Canadian entrepreneurs. As Black Friday and Cyber Monday approach, the stakes are high for businesses navigating the bustling digital marketplace. While these events present unparalleled opportunities to boost sales, they also open the door to potential cyber threats. Today, we’re diving into cybersecurity essentials to ensure safe online shopping experiences and build trust with your customers. Joining us is Anastasia Lou Regen, a Cyber Partner at EY Canada. With expertise in Cybersecurity Transformation and Risk Management across industries like Consumer Products, Retail, and Life Sciences, Anastasia has guided national and multinational clients in developing robust cybersecurity frameworks. Her leadership ensures businesses can capitalize on growth opportunities without compromising security.

In this episode, we’ll explore:

  • Cyber Threats in Retail: Understanding the risks businesses face during high-traffic shopping events.
  • Building Consumer Trust: Best practices for safeguarding customer data and ensuring secure transactions.
  • Actionable Cyber Tips: Simple yet effective strategies to protect your business during the holiday sales rush.

Stay tuned as we uncover how businesses can navigate the holiday sales season with confidence by integrating smart cybersecurity measures.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! In today’s competitive market, leveraging digital strategies is no longer optional for small businesses—it’s essential. From SEO to custom printing, adopting the right tools can help businesses thrive and stand out. Joining us today is a visionary entrepreneur who exemplifies resilience and innovation: Shehzan Rahmati, founder of the Rahmati Group of Companies. With deep expertise in digital marketing, web development, and SEO, Shehzan has helped countless businesses navigate the digital landscape to achieve success.

This episode highlights:

  • SEO Mastery: Insights from Shehzan Rahmati on creating effective SEO strategies that drive traffic and sales.
  • Digital Innovation: How small businesses can use web development and custom printing to create a distinct brand presence.
  • Shehzan’s Journey: Lessons from Shehzan's entrepreneurial path and how he turned challenges into opportunities.
  • Empowering Small Businesses: Practical tips and tools to embrace the digital transformation and achieve sustainable growth.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! In a world where digital threats are becoming more sophisticated, understanding cybersecurity is more critical than ever for businesses of all sizes.

Today, we’re joined by Greg Young, Vice President of Cybersecurity at Trend Micro. With an impressive career spanning over 35 years, Greg’s expertise includes enterprise security, network protection, and safeguarding data integrity. Having served as a research vice president at Gartner, Greg has guided countless organizations on best practices for secure business operations. His extensive experience as a CISO, security architect, and military intelligence officer brings unparalleled insights into the evolving cybersecurity landscape.

This episode highlights:

  • The Evolving Threat Landscape: Greg sheds light on the most pressing cybersecurity threats facing businesses today and how to address them effectively.
  • Best Practices for Small Businesses: Practical advice for building a strong cybersecurity foundation, even with limited resources.
  • Trends in Cybersecurity Technology: A deep dive into the innovations and tools reshaping the field of cybersecurity.
  • Leadership and Cybersecurity: How Greg’s leadership journey informs his approach to securing digital assets and fostering a culture of security awareness.

Join us for an enlightening conversation as we explore actionable strategies to help small businesses navigate the complexities of cybersecurity and protect their digital assets in the face of ever-evolving threats.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, [Maheen Bari/SK], and in today’s episode, we’ll delve into the transformative power of Artificial Intelligence in revolutionizing customer relationship management (CRM) and driving business growth.

Our esteemed guest is Andi Savithri Giri, Founder and CEO of Softsquare. With a career spanning over three decades, Andi has steered Softsquare into becoming a leader in AI solutions within the Salesforce ecosystem. His expertise encompasses CRM services, AI-driven customer solutions, safety inspection tools, and quality assurance platforms.

Key Highlights:

  • AI in CRM: Andi shares how AI is reshaping CRM, helping businesses streamline operations and enhance customer experiences.
  • Market Trends and Innovation: Insights into emerging trends in AI technology and how Softsquare is staying ahead of the curve.
  • Building Effective Solutions: Learn about Andi’s approach to developing tailored, AI-powered tools that solve critical business challenges.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome, listeners, to the CanadianSME Small Business Podcast, hosted by Maheen Bari. Today, we’re delving into the power of inclusivity and innovation in driving meaningful business impact. Our guest is Mo Dhaliwal, Founder and CEO of Skyrocket, a visionary entrepreneur whose career spans championing cultural change, creating social impact, and redefining brand identities.

From his early beginnings in Silicon Valley’s tech landscape to founding the Vancouver International Bhangra Celebration, Mo has seamlessly blended art, technology, and social advocacy to reshape brands and build thriving communities. Join us as Mo shares his insights on the intersection of creativity, inclusivity, and entrepreneurship, offering valuable lessons for small business owners navigating today’s ever-changing landscape.

Key Highlights:
🔹 Cultural Inclusivity in Business: Mo discusses how fostering inclusivity can drive innovation and build stronger brands.
🔹 Redefining Community Impact: Insights into how Mo’s ventures, like Skyrocket, have leveraged cultural narratives to empower communities.
🔹 Lessons for Entrepreneurs: Practical advice for small business owners aiming to integrate cultural awareness into their brand strategies.

Special thanks to our partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

📧 Contact us at info@canadiansme.ca or 416-655-0205 to learn more about our episodes. For our latest insights and expert advice, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast! As digital transformation continues to reshape the business landscape, mobile solutions are emerging as a critical driver of innovation and growth.

Today, we’re honored to host Sylvain Marcotte, CEO of 14 Oranges and a pioneer in mobile and web app development. With over 25 years of experience in software engineering, Sylvain has been instrumental in helping organizations embrace cutting-edge technology to innovate, streamline operations, and deliver exceptional customer experiences.

This episode highlights:

  • The Power of Mobile Technology: Sylvain discusses how mobile solutions are transforming the way businesses operate and engage with customers.
  • Innovative App Development: Insights into the process of designing and implementing custom mobile and web applications tailored to specific business needs.
  • Trends in Digital Transformation: Exploring the latest trends in mobile technology and their implications for businesses of all sizes.
  • Sylvain’s Leadership Journey: A glimpse into Sylvain’s extensive experience and his vision for the future of mobile app development.

Join us as we delve into the dynamic world of mobile technology and learn how 14 Oranges is empowering businesses to thrive in the digital-first economy.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! Today, we delve into the evolving world of software testing and how small businesses can thrive in this dynamic industry. From addressing emerging challenges to enhancing technical skills, we’ll uncover valuable insights into this critical field.

Our guest is Sammy Kolluru, Managing Director of imbus Canada Corporation and a recognized leader in Software Testing and Quality Assurance. With over 17 years of expertise, Sammy has been pivotal in establishing imbus Canada as a top solutions provider, renowned for its focus on innovation and effectiveness in software quality.

Sammy also serves as a founding member and Board Director of TMMi America, contributing extensively to advancing global software quality standards. His journey as an immigrant entrepreneur in the tech industry is an inspiring testament to resilience, innovation, and leadership.

This episode highlights:

  • Emerging Trends in Software Testing: Sammy’s insights on navigating challenges and opportunities in the field.
  • Global Standards in Quality Assurance: A closer look at Sammy’s role with TMMi America and its impact on the industry.
  • Leadership and Innovation: Sammy’s inspiring story as an immigrant leader shaping the tech landscape in Canada.
  • Future of Software Testing: What small businesses need to know to stay competitive in a rapidly changing industry.

Join us as we explore how Sammy Kolluru is shaping the future of software testing, fostering innovation, and helping businesses achieve excellence in quality assurance.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

📧 Contact us at info@canadiansme.ca or 416-655-0205 for more information about our episodes. Subscribe to CanadianSME Small Business Magazine for the latest insights and expert advice at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast! As Canada continues to face a housing crisis, innovation in the Architecture, Engineering, and Construction (AEC) industry is more crucial than ever. By leveraging technology, collaboration, and visionary leadership, we can create sustainable, affordable housing solutions for Canadians.

Today, we’re privileged to host Arash Shahi, CEO and co-founder of AECO Innovation Lab. With a PhD in Civil Engineering and a passion for addressing systemic challenges in housing and construction, Arash has been instrumental in creating platforms that bring together diverse stakeholders to foster collaboration and innovation. His ventures are at the forefront of tackling real-world issues in construction, real estate, and beyond.

This episode highlights:

  • Housing Innovation: How AECO Innovation Lab is addressing Canada’s housing crisis through technology and stakeholder collaboration.
  • Bridging Gaps in the AEC Industry: The importance of connecting governments, builders, and communities to drive impactful solutions.
  • Sustainability in Construction: Exploring trends and technologies shaping a greener, more affordable future for housing.
  • Arash’s Vision: A glimpse into Arash’s leadership journey and his mission to solve critical housing challenges in Canada.

Join us as we explore how innovation, technology, and collaboration can transform Canada’s housing landscape and pave the way for a more inclusive, sustainable future.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, where we spotlight the pioneers transforming Canada's small business landscape. In today’s episode, we explore how digital tools and AI-driven platforms are revolutionizing marketing, customer engagement, and operational efficiency for SMEs.

Our guest is Albert Lam, Founder and CEO of BrainVision, a seasoned expert with over 20 years of experience in market research and data analysis. Albert has dedicated his career to helping small businesses harness the power of digital technology to boost productivity and enhance customer relationships.

With a background in statistics and business administration, Albert brings a unique perspective to bridging the gap between data insights and actionable strategies. BrainVision’s innovative solutions empower SMEs to thrive in a competitive, digital-first economy.

Key Highlights:

  • Digital Transformation for SMEs: How BrainVision equips small businesses with tools to maximize efficiency and engagement.
  • AI in Small Business Marketing: Albert shares insights into how AI is reshaping marketing strategies and driving results.
  • The Role of Data in Business Growth: Exploring how BrainVision turns data into actionable solutions tailored to SME needs.
  • Future Trends in Digital Innovation: Albert’s vision for the next wave of technology impacting small businesses.

Tune in to discover how Albert Lam and BrainVision are empowering Canadian small businesses to navigate the digital landscape and achieve lasting success!

To learn more about BrainVision, visit: https://brainvision.ca/

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

📧 Contact us at info@canadiansme.ca or 416-655-0205 for more information about our episodes. Subscribe to CanadianSME Small Business Magazine for the latest insights and expert advice at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we delve into the dynamic challenges and opportunities shaping the manufacturing sector for small businesses. From overcoming labor shortages to adopting transformative technologies like AI and ERP systems, our discussion is full of practical strategies for sustainable success.

Our guest, Robert Jolliffe, owner of Sabre Limited, brings over 25 years of expertise in ERP systems. With experience supporting more than 200 manufacturers across North America, Rob specializes in Microsoft Dynamics 365 Business Central solutions. His deep understanding of lean manufacturing and passion for technology make him a trusted advisor for SMBs looking to streamline operations and embrace growth opportunities.

Key Highlights:

  • The Manufacturing Landscape: Insights into the current challenges small manufacturers face, from labor shortages to supply chain complexities.
  • ERP Systems in Action: The role of Microsoft Dynamics 365 Business Central in optimizing operations and driving efficiency.
  • Lean Manufacturing Strategies: Practical advice for integrating lean principles with advanced technology to stay competitive.
  • Empowering SMBs: Rob’s expert guidance on leveraging ERP and automation for long-term growth and resilience.
  • The Future of Manufacturing: Emerging trends and technologies that are reshaping the industry for small businesses.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, and today, we’re diving into the evolving landscape of identity and access management, a cornerstone of small business growth in the digital-first economy. With the increasing importance of security and seamless customer experience, understanding how to manage digital identities is more vital than ever.

Joining us is Dan Kagan, the Senior Vice President and Canadian Country Manager at Okta, a global leader in identity solutions. With over 20 years of experience, Dan has played a pivotal role in driving technology adoption across Canada, empowering both small businesses and enterprise sectors to embrace secure digital transformation. His commitment to innovation and empathetic leadership has made him a trusted voice in the field.

From enhancing data security to improving customer and employee experiences, Dan will share insights into how small businesses can leverage identity solutions to thrive in a rapidly evolving market.

Key Highlights:🔹 The Power of Identity Management: Dan explains how Okta is redefining secure digital access for small businesses.
🔹 Enabling Secure Growth: Learn how identity solutions can fuel small business innovation and scalability while maintaining robust security.
🔹 The Future of Identity in Business: Explore the emerging trends in identity management and how they’ll impact Canadian SMEs.

Special Thanks to Our Partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

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Welcome to the CanadianSME Small Business Podcast! Today, we explore the dynamic intersections of technology, community empowerment, and innovation in Canada. Our focus is on how custom software solutions are driving operational efficiency and creating meaningful impact in businesses, Indigenous communities, and non-profits alike.

We are thrilled to host two visionary leaders, Jackie French, Operations Manager at AOS Partners, and Sandy Hamel, Founder and CEO at AOS Partners.

These trailblazers bring a wealth of experience and unique perspectives Jackie leads with a client-centric approach, driving sustainable technological solutions for complex challenges. Sandy, with her remarkable 50-year career in IT, focuses on integrating change management and innovation to build lasting, impactful technology platforms.

Together, Jackie and Sandy are redefining how technology serves as a bridge to empower communities and foster long-term growth.

Key Highlights:1. Custom Software for Lasting Impact * How innovative solutions like SaFire and Meridian are streamlining operations, reducing administrative burdens, and improving workflows for organizations and communities. 2. IT Evolution Over Five Decades * Sandy reflects on her groundbreaking journey as a female pioneer in IT, offering insights into the evolution of technology over the past 50 years. 3. Empowering Indigenous and Non-Profit Organizations * Jackie discusses how AOS Partners collaborates with Indigenous communities and non-profits to address unique operational challenges with tailored solutions. 4. The Power of Change Management * Exploring the critical role of adapting organizational structures and workflows to successfully implement IT solutions. 5. A Collaborative Future * Jackie and Sandy share their vision for a future where technology continues to bridge gaps and create opportunities for diverse communities across Canada.

Special Thanks to Our Partners* RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html * UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA * Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand * IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME * Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, where we explore innovations that drive Canadian businesses forward. Today’s episode focuses on AgeTech and the transformative impact it has on the lives of seniors across Canada. We’re excited to have Sabrina Boutin with us! As the Executive Director of envisAGE and VP at MEDTEQ+, Sabrina brings 25 years of expertise in healthcare and digital transformation, sharing insights on creating practical tech solutions in healthcare settings that truly meet the needs of our aging population.

Key Highlights:
🔹 The Need for AgeTech: An overview of how AgeTech is evolving to address the unique challenges of aging, and why it’s crucial for businesses to invest in these technologies.
🔹 Practical Innovations in Healthcare: Sabrina discusses some of the impactful tech solutions helping seniors live with more independence and security.
🔹 Support from envisAGE and MEDTEQ+: Insights into how these organizations are pioneering support for AgeTech, empowering businesses and healthcare providers to build a better future for seniors

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay innovative, stay informed, and thrive in the digital age!

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Welcome to the CanadianSME Small Business Podcast! Today, we’re diving into cybersecurity—a critical topic for small businesses navigating today’s digital threats. We’re joined by Tony Anscombe, Global Security Evangelist at ESET, who brings over 20 years of experience in cybersecurity, data protection, and privacy. Tony has been at the forefront of cybersecurity innovations, guiding businesses in securing their data and staying resilient in an increasingly complex digital landscape.

Key Highlights:

  • AI in Cybersecurity: Exploring the evolving role of AI in detecting and preventing threats.
  • Ethical Concerns: Understanding the ethical considerations tied to AI use in cybersecurity.
  • Practical Strategies: Actionable advice for small businesses to enhance their cybersecurity posture and protect against common threats.

Tony, it’s an honor to have you on the podcast. Thank you for joining us to discuss these critical topics that impact small and medium-sized businesses across Canada.

A special thank you to our partners: RBC, UPS, Xero, Constant Contact, and IHG Hotels & Resorts, for their continued support in helping Canadian businesses thrive.

And thanks to our sponsors for making this episode possible. For more resources, find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue to bring you strategies for business success.

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Welcome to the CanadianSME Small Business Podcast! Marketing is the cornerstone of success for any small business, and as the digital landscape evolves, customized marketing solutions are essential for standing out and building lasting customer connections.

Today, we’re thrilled to host Erin Shea, Senior Director of North America Marketing at VistaPrint. Since joining VistaPrint in 2009, Erin has been a driving force in crafting innovative, full-funnel marketing strategies. Her leadership spans go-to-market initiatives and performance marketing across the United States and Canada, empowering small businesses to achieve their goals through personalized and effective marketing solutions.

This episode highlights:

  • Tailored Marketing for Small Businesses: Erin delves into the importance of customization in today’s marketing landscape and how VistaPrint helps businesses bring their unique visions to life.
  • Innovative Go-to-Market Strategies: Insights into the tactics and strategies that drive successful marketing campaigns for small businesses.
  • Trends in Small Business Marketing: Exploring the evolving needs of small businesses and how marketers can stay ahead of the curve in an ever-changing environment.
  • Erin’s Professional Journey: A closer look at Erin’s career at VistaPrint and her contributions to supporting small businesses across North America.

Join us as we explore how VistaPrint is equipping entrepreneurs with the tools and resources they need to succeed in an increasingly competitive marketplace.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today, we’re diving into the resilience of small businesses in a post-pandemic world. We’ll explore how advocacy and strategic partnerships play pivotal roles in recovery and growth.

Joining us is Michael Wood, a passionate small business advocate and professor at Algonquin College. With a rich background spanning media, music, and entrepreneurship, Michael has become a powerful voice for small businesses across Ontario. Through his leadership in organizing over 60 virtual town halls, he’s been instrumental in addressing the challenges and needs of entrepreneurs.

Key Highlights:

  • Advocacy for Small Business Recovery: Michael shares his journey in advocating for the survival and growth of SMEs during and after the pandemic.
  • The Power of Partnerships: Learn how collaboration between businesses, government, and communities can drive resilience and innovation.
  • Future Challenges and Opportunities: Michael’s expert insights on how small businesses can prepare for a rapidly evolving economic landscape.

Special thanks to our partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert discussions and resources, visit www.canadiansme.ca and subscribe to the CanadianSME Small Business Magazine. Stay tuned for more insightful episodes!

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Welcome to the CanadianSME Small Business Podcast! I’m your host, Maheen Bari, and today, we’re diving into a topic crucial for small businesses: modernizing payroll. In this episode, we’ll explore how innovative solutions like Nmbr are revolutionizing payroll processes, automating complexities, and creating seamless experiences for businesses and their teams. Simplifying administrative tasks is more than just efficiency—it’s a foundation for growth and success.

Joining us today is Simon Bourgeois, the founder and CEO of Nmbr, Canada’s first embedded payroll software. Simon is a serial entrepreneur with a passion for innovation, and his expertise in people management, team dynamics, and payroll solutions is reshaping how Canadian businesses approach their workforce operations.

Key Highlights:* The Importance of Payroll Innovation: Simon shares insights into how automating payroll can save time, reduce errors, and enhance team satisfaction. * Driving Seamless Customer Experiences: Explore how Nmbr's solutions streamline payroll processes, allowing small business owners to focus on what truly matters—growth. * Leadership and Team Dynamics: Simon’s journey as an entrepreneur and his advice for building resilient, motivated teams.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! Today, we’re exploring how cloud technology is revolutionizing workspace management and driving growth for businesses worldwide. Our guest is Cheng Ye, Founder and Solution Director of GaiaDigits. With over two decades of experience in the software and telecom industry, Cheng has led operations across Canada, Sweden, and China, successfully managing businesses in over 20 countries.

GaiaDigits specializes in cutting-edge, cloud-based solutions that transform how companies manage their workspaces and facilities. Under Cheng’s leadership, the company has established itself as a global innovator in workspace technology, offering tools that streamline operations, boost productivity, and enable digital transformation for businesses of all sizes.

This episode highlights:

  • Innovative Cloud Solutions: How GaiaDigits is reshaping workspace management with its cloud-based platform.
  • Global Leadership Experience: Cheng’s insights on managing businesses across diverse international markets.
  • Driving Digital Transformation: The role of GaiaDigits in helping small businesses adapt to a rapidly changing digital landscape.
  • The Future of Workspaces: Cheng’s vision for how technology will continue to redefine workspace management in the years ahead.

Special thanks to our partners:* RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html * UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA * Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand * IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME * Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, where we dive into topics that matter for Canadian entrepreneurs and communities alike. I’m your host, and today, we’re shining a light on an important issue: financial literacy and support for newcomers to Canada. Joining us is Lauren Mostowyk, Head of Integrated Marketing & Communications at Interac. Lauren spearheads the brand and communications strategy for one of Canada’s most trusted financial organizations. With a focus on empowering Canadians, Lauren is here to share key insights from Interac’s latest Financial Literacy Month Survey. In this episode, we’ll explore the challenges newcomers face in building financial confidence, the barriers to accessing financial literacy, and how tailored resources can help newcomers thrive in their new home.

Key Highlights:🔹 Survey Insights: Lauren shares findings from Interac’s Financial Literacy Month Survey, highlighting the decline in financial confidence among newcomers and its implications.
🔹 Barriers to Financial Literacy: Understand the unique obstacles newcomers encounter when navigating Canada’s financial system.
🔹 Tailored Support: Learn about the strategies and tools available to empower newcomers, helping them gain financial confidence and security in their new communities.

Special thanks to our partners:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
  • UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
  • Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
  • IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
  • Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! Today, we’re joined by a pioneering entrepreneur who’s transforming the world of wine management with innovative technology.

Our guest, Josh Daiter, co-founder and CEO of InVintory, is revolutionizing how individuals and businesses manage their wine collections. With an impressive background that includes dual master’s degrees in entrepreneurship and AI, Josh has steered InVintory to reach over $1 million in revenue, showcasing the powerful intersection of tech and strategy within the wine industry.

Key Highlights
🔹 Transforming Wine Management: Josh shares how InVintory is using AI to streamline wine collection management, making it easier for collectors and businesses to organize, track, and enhance their wine assets.
🔹 Navigating Entrepreneurship: Josh offers insights into his journey in building InVintory, from fundraising to finding the perfect market fit in a niche industry.
🔹 Strategic Innovation: A look into the role that cutting-edge technology plays in shaping the future of wine tech and how InVintory is setting new standards.

Special Thanks to Our Partners

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we continue bringing valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, where we uncover insights to empower Canada’s small business landscape! Today, we’re diving into the dynamic world of digital marketing and exploring how small businesses can harness technology to boost efficiency and elevate their strategies.

Joining us Dan Radu, Founder and CEO of Macro, a global marketing agency specializing in scalable marketing operations. With over a decade of experience, Dan has transformed marketing teams into powerhouse operations, gaining industry-wide recognition, including the Best Professional Services award in 2020.

Key Highlights:

  • Digital Marketing Efficiency: How to leverage tools and technology for smarter, scalable marketing operations.
  • Global Strategy for Small Business: Tips on applying international strategies to local markets for maximum impact.
  • Macro’s Approach: What sets Macro apart in marketing solutions tailored to business growth.
  • Future of Digital Marketing: Emerging trends and how businesses can prepare for the next big shift.

Thank you, Dan, for sharing your expertise. A special thank you to our partners—RBC, UPS, Xero, Constant Contact, and IHG Hotels & Resorts—for supporting this episode. For more resources, check out the links below:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
    UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
    Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
    IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
    Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time for more strategies to help your business thrive!

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Welcome to the CanadianSME Small Business Podcast! I’m your host, and today we’re diving into experiential marketing, uncovering how brands can create meaningful and memorable connections with their audiences. Joining us is Ryan Walker, Partner and President at Central Station, a trailblazer in brand innovation with over 25 years of experience. Ryan has collaborated with iconic brands like Coca-Cola, Toyota, and Nike, positioning Central Station as a leader in bridging digital and physical marketing worlds.

Ryan shares insights on crafting impactful brand experiences, fostering client relationships, and maintaining a vibrant agency culture.

Key Highlights:
🔹 Experiential Marketing Strategies: Ryan explores how to craft campaigns that seamlessly blend the digital and physical realms.
🔹 Client Relationships: Tips on fostering trust and collaboration to achieve impactful brand outcomes.
🔹 Innovation in Marketing: Insights into staying ahead of trends to create lasting brand impressions.
🔹 Agency Culture: How Central Station cultivates a creative, results-driven environment that attracts top talent and builds client success.

Special thanks to our partners:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time for more strategies to help your business thrive!

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Welcome to the CanadianSME Small Business Podcast! I’m your host, and today we’re thrilled to explore how Intel’s innovative platforms, like Intel vPro, can boost security, manageability, and productivity for small businesses. Joining us is Christopher Tobias, General Manager at Intel Corporation, who brings over 25 years of tech leadership experience. Chris spearheads Intel's strategic initiatives across the Americas, enabling small businesses to leverage cutting-edge solutions from edge to cloud. With an MBA from the University of Chicago and a distinguished background from the U.S. Air Force Academy, Chris offers profound expertise and insights into empowering SMEs with robust technology.

Key Highlights :

🔹 Security and Manageability: Chris explains how Intel vPro and other Intel platforms enhance cybersecurity and streamline management, enabling businesses to protect their data and optimize operations.

🔹 Productivity Boost: Discover Intel's tools designed to improve efficiency, helping small businesses achieve more with less time and effort.

🔹 Intel's Vision for SMEs: Insights into Intel’s commitment to supporting small businesses through innovative technology solutions that drive growth and resilience.

Special thanks to our partners—

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For our latest insights and expert advice, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast! Today, we’re exploring the transformative role of talent development and self-awareness in driving business success. We’re thrilled to have Dr. Carolyn Hass with us, the Chief Operating Officer at SuccessFinder. With extensive expertise in HR technology and leadership development, Dr. Hass offers valuable insights into how organizations can build strong talent pipelines and enhance employee self-awareness through cutting-edge tech solutions.

Key Highlights

  • Building Self-Aware Teams: Dr. Hass discusses the importance of self-awareness in employees and how it impacts team dynamics, productivity, and overall business growth.
  • Talent Development through Technology: Discover how SuccessFinder’s innovative tools enable small businesses to develop talent, align strengths, and foster a culture of continuous growth.
  • SuccessFinder’s Support for SMEs: Dr. Hass shares how SuccessFinder’s solutions empower SMEs to cultivate effective leadership and unlock the full potential of their workforce.

Special thanks to our partners—

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

📧 Contact us at info@canadiansme.ca or 416-655-0205 to learn more about our episodes. For our latest insights and expert advice, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast, where we explore the stories and insights that drive Canada’s small business community forward. Today’s episode covers an essential topic for entrepreneurs: navigating education, technology, and funding as pathways to business growth. We’re thrilled to have Young Lee, Head of GoDaddy Canada, joining us. With over 19 years of marketing experience and a passion for small businesses, Young has dedicated her career to empowering entrepreneurs to reach new heights with innovative tools and solutions.

Key Highlights:

  1. Pathways to Growth: Young discusses the pivotal role of education, technology, and funding in shaping business success and sustainability.
  2. GoDaddy’s Impact: She shares insights into how GoDaddy uniquely supports Canadian small businesses with tailored tools, digital presence solutions, and a strong focus on localized support.
  3. Emerging Trends: Discover the upcoming trends in digital marketing and online presence that small businesses should capitalize on to stay competitive in 2024 and beyond.
  4. Supporting the Community: Young talks about GoDaddy Canada’s initiatives to help small businesses thrive, emphasizing accessibility and support for businesses at all stages.

Thank you, Young, for sharing your valuable insights with us today. A special thank you to our partners: RBC, UPS, Xero, Constant Contact, and IHG Hotels & Resorts for their ongoing support.

For more resources, check out the links below:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
    UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
    Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
    IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
    Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time for more valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we explore the cutting edge of digital innovation with Adam Wilson, founder of Polyform Studio and SKINNER Techwear. Adam’s journey in design and technology began with the launch of 7 of the first 500 apps on the App Store, and since then, he has contributed to over 100 product launches, earning two Emmy Awards along the way. Known for his unique approach to blending creativity and emerging technologies, Adam is here to share insights on the evolving tech landscape.

Key Highlights:

  • Innovation in the Tech Industry: Exploring the current state of startup industries and tech, with Adam’s perspective on staying agile in a constantly evolving market.
  • Designing for the Future: How design innovation shapes tech products beyond mobile, including areas like AI, AR, and VR.
  • Future Trends: What’s on the horizon in technology, from wearables to immersive experiences, and how small businesses can adapt.
  • Polyform Studio’s Vision: Insights into the unique culture and creativity that drive Polyform’s success.

Thank you, Adam, for sharing your expertise and vision with us today. We’re also grateful to our partners—RBC, UPS, Xero, Constant Contact, and IHG Hotels & Resorts—for their continued support of this podcast.

And a big thanks to our sponsors for making this episode possible. You can find more resources and links to their services below:

  • RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
    UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
    Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
    IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
    Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Don’t miss our next episode, where we’ll dive into more strategies for helping your business thrive!

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we’re diving into the powerful realms of digital marketing, e-commerce, and analytics and how these can be game-changers for small businesses in today’s competitive landscape.

Our guest today is Abdo Mazloum, Founder & CEO of Webtmize, a leading expert in digital marketing. Abdo’s extensive experience spans SEO, SEM, and business growth strategies. Having held leadership roles at companies like SSENSE, Beyond the Rack, and OPM Pros, Abdo founded Webtmize in 2018, and he’s here to share invaluable insights on digital strategy and business growth tailored for small businesses.

Key Highlights:

  • Digital Marketing Foundations: The core strategies small businesses need to embrace to boost online presence, improve SEO, and drive targeted traffic.
  • E-Commerce and Analytics: How understanding and implementing e-commerce strategies, along with effective use of analytics, can help small businesses adapt and thrive.
  • Growth Strategies for 2024 and Beyond: Abdo shares practical, forward-looking tactics to leverage digital marketing tools, focusing on scalability and adapting to evolving market demands.

Thank you, Abdo, for joining us and sharing your expertise. A special thank you to our partners—

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we bring more valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we’re thrilled to welcome Ashalee Mohamed, a seasoned business leader dedicated to driving small business success across Canada. With over 18 years of expertise across PR, media, legal, and travel sectors, Ashalee now serves as the Head of Sales & Go-To-Market at Xero Canada. Leading the Canadian go-to-market team, she’s focused on accelerating growth and operational excellence, all while supporting small businesses nationwide.

Key Highlights:

  • Xero’s Beautiful Business Fund: Discover this impactful initiative that empowers Canadian small businesses with vital funding, resources, and support to fuel their growth.
  • Canadian Winners’ Success Stories: Learn about the inspiring success stories of Canadian businesses that have benefited from the Fund.
  • The Application Journey: Ashalee shares valuable insights into the application process and how entrepreneurs can make the most of this opportunity.
  • Financial Literacy for Entrepreneurs: Ashalee discusses the importance of financial literacy, a key factor in sustainable growth and success for Canadian small businesses.

Thank you, Ashalee, for your valuable insights and for championing Canadian smal

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we bring more valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we’re focusing on a critical aspect of small business operations—cybersecurity. As cyber threats evolve, protecting sensitive data and maintaining secure digital environments has become essential for every entrepreneur. We’re excited to have Amisha Parikh with us today! As the Vice President of Security Solutions at Mastercard, Amisha brings a wealth of knowledge on how small businesses can enhance their cybersecurity strategies and protect their operations against rising cyber risks.

Key Highlights:

🔹 Understanding Cyber Threats: An overview of the current landscape of cybersecurity threats impacting SMEs, and why it’s crucial for businesses to stay ahead.

🔹 Practical Solutions for Cybersecurity: Amisha shares actionable strategies and tools that can help small businesses safeguard their data and maintain trust with their customers.

🔹 Support from Mastercard: Insights into how Mastercard’s Security Solutions offer comprehensive support for SMEs, enabling them to focus on growth with peace of mind.

Special thanks to our partners—

RBC:https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

📧 Contact us at info@canadiansme.ca or 416-655-0205 to learn more about our episodes. For our latest insights and more expert advice, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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Welcome to the CanadianSME Small Business Podcast! In this episode, we explore the impact of the new CAPSA guidelines on small business retirement and savings plans. These changes are crucial for small businesses looking to offer competitive benefits while maintaining compliance.

Our guest today is Bernadette Chik, Leader of the Defined Contribution (DC) Advisory Business and senior consultant at Mercer Canada. With over 20 years of experience in consulting and a CFA designation, Bernadette specializes in helping small and midsized organizations optimize their retirement plans. Her expertise provides valuable insights into how small businesses can navigate these guidelines.

Key Highlights:* Governance Updates: How to create accountability and future-proof governance processes. * Member Education: Innovative ways to enhance member education on retirement plans and financial literacy. * Proactive Risk Management: Practical steps to adopt a proactive approach to risk management. * Challenges and Opportunities: Key areas where small business sponsors can innovate and grow under the new guidelines.

A special thank you to Bernadette Chik for sharing her expertise on these vital updates and their implications for small business plan sponsors!

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to the CanadianSME Small Business Podcast! In this episode, we tackle a critical issue facing small businesses—cybersecurity. With increasing threats such as ransomware and third-party risks, it's essential to stay prepared. We’ll explore practical strategies for closing the cybersecurity preparedness gap, leveraging GenAI for enhanced security, and how collaboration can strengthen defenses.

Joining us today is Naren Kalyanaraman, Partner, Cybersecurity Privacy and Financial Crime National Leader at PwC Canada. With years of experience advising global institutions on cybersecurity risks and compliance, Naren brings a wealth of knowledge that can help small businesses navigate today’s cybersecurity challenges.

Key Highlights:* Top Cyber Threats for Small Businesses: How to stay protected and improve cloud security, manage vendors, and prevent ransomware attacks. * Leveraging GenAI: The role of artificial intelligence in cybersecurity and how small businesses can use it responsibly. * Collaborative Cybersecurity: The importance of industry partnerships and knowledge sharing to build stronger defenses. * Resource Allocation for Cybersecurity: How small businesses can prioritize their cybersecurity budget for maximum impact. * Future Trends in Cybersecurity: Key trends that small businesses should prepare for to stay ahead of emerging threats.

A special thanks to Naren Kalyanaraman for sharing his expert insights on the evolving cybersecurity landscape and providing actionable strategies for small businesses!

Shoutout to our sponsors. for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we dive into the world of email marketing compliance and strategy with Geoffrey Blanc, General Manager at Cyberimpact. With over 18 years in digital solutions, Geoffrey brings a wealth of knowledge, particularly around e-commerce and ERP systems, enriched by his experience managing multidisciplinary teams worldwide.

Key Highlights:

  • Email Marketing Compliance: Key regulations like CASL, Bill C-27, and Quebec’s Law 25, and how to stay compliant.
  • The Four Pillars of Email Marketing: Segmentation, personalization, deliverability, and compliance—essential for success in 2024-2025.
  • Cyberimpact’s Unique Edge: How Cyberimpact compares to global players like Mailchimp, with its focus on Canadian compliance and user-friendly features.
  • Future Trends: What’s next in email marketing, and how businesses can stay ahead.

Thank you, Geoffrey, for sharing your expertise and insights. A special thank you to our partners: RBC, UPS, Xero, Constant Contact, and IHG Hotels & Resorts for their support.

And a special shoutout to our sponsors for making this episode possible. For more resources, find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html
UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA
Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand
IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME
Google: https://www.google.ca/

For more expert insights, subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca. Join us next time as we bring more valuable strategies to help your business grow.

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Welcome to the CanadianSME Small Business Podcast, your go-to source for the latest trends, insights, and strategies to empower Canadian small businesses. Today, we’re focusing on critical topics like women in business, succession planning, and how brands can differentiate themselves in a competitive market. With small businesses forming the core of Canada's economy, insights on leading transitions and crafting a unique brand identity are invaluable.

Our guest today, Elyse Boulet, exemplifies visionary leadership. With over 30 years of expertise in the communications industry, Elyse has a remarkable track record of driving transformative growth. She recently embarked on a new chapter, acquiring Pigeon Brands in partnership with Kairos Capital. Elyse’s entrepreneurial spirit and strategic vision have made her a leading figure in the field, and her insights on creative leadership promise to inspire.

Key Highlights:

  1. Women in Business: Elyse shares her thoughts on the importance of women’s leadership in business and how it shapes organizational growth.
  2. Succession Planning: Gain Elyse’s perspective on the importance of succession planning and how it ensures long-term stability and success for a business.
  3. Standing Out in the Market: Learn from Elyse about the factors that make a brand truly unique and memorable in today's crowded market.
  4. The Pigeon Brands Journey: Discover the mission behind Pigeon Brands and how Elyse’s leadership has impacted its evolution and growth.

A big thank you to Elyse Boulet for joining us and sharing her valuable journey and insights. For more on Elyse’s inspiring work, visit Pigeon Brands and learn how visionary leadership can propel a business forward.

Shoutout to our sponsors. For more information, find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to another episode of the CanadianSME Small Business Podcast! Today, we explore the rise of women entrepreneurs and the essential role of social capital in their success. With 38% of small businesses in Canada owned by women, fostering connections and community has never been more critical for entrepreneurial growth.

Joining us today is Erin Sisko, CEO and Co-Founder of The Elleiance Network. Erin is a serial entrepreneur with a background in finance and corporate leadership. She is dedicated to helping women entrepreneurs build social capital to drive business growth. Erin brings her experience as a certified business coach, commercial real estate agent, and business investor to inspire and empower women to unlock their full potential.

Key Highlights:* The Rise of Women Entrepreneurs: Erin shares insights into the growing number of women stepping into leadership roles and the factors driving this change in Canada. * The Importance of Social Capital: Learn why social capital is crucial for business success and how building meaningful connections can help entrepreneurs thrive. * The Elleiance Network: Discover the mission behind The Elleiance Network and how it’s making a difference in empowering women entrepreneurs through community and mentorship. * Capital Elle Business Impact Award: Erin talks about the significance of the Capital Elle Business Impact Award and how it supports and recognizes outstanding women entrepreneurs. * Challenges and Future Trends: Erin provides an inspiring perspective on the biggest challenges women entrepreneurs face today and shares her advice for overcoming them while looking ahead at emerging trends in the entrepreneurial landscape.

A heartfelt thank you to Erin Sisko for joining us on the podcast and sharing her journey, expertise, and the valuable role social capital plays in building successful businesses.

Shoutout to our sponsors. For more information, find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this insightful episode of the CanadianSME Small Business Podcast, we sat down with Steven Wright, President & CEO of Focus, a visionary leader in sales management and CRM solutions. Steven has spent his career honing the art of sales leadership, helping businesses achieve significant growth by optimizing their sales operations and leveraging the right technology. Steven shares his expertise on the critical aspects of sales leadership, the importance of CRM management, overcoming sales challenges, and the long-term benefits of investing in expert sales leadership and technology.

Key Highlights:

  • Steven discusses how sales leadership directly impacts a company’s growth and success.
  • The critical role of CRM management in streamlining sales operations.
  • Common issues sales teams encounter and effective strategies to address them.
  • Discussion on the long-term benefits of investing in expert sales leadership and robust CRM systems.
  • Steven’s recommendations for selecting and implementing sales technologies that match a business’s needs.

We would like to extend our sincere thanks to Steven Wright for sharing his invaluable insights and experiences with us. His expertise in sales leadership, CRM management, and the integration of sales technologies provides valuable guidance for businesses looking to refine their sales strategies and achieve long-term growth. We hope this episode has equipped you with the tools and knowledge needed to enhance your sales operations and drive your business forward.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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Welcome to another episode of the CanadianSME Small Business Podcast! In today’s episode, we explore the essential role of branding in the success of small businesses. Understanding how to effectively communicate your brand story can set you apart in a competitive market, leading to stronger connections with your audience and significant growth.

We’re excited to welcome Jared Henriques, the founder of Renga, a brand strategy and design studio. Jared’s passion lies in helping businesses articulate their unique stories through strategy, copy, and design. With his expertise, we dive deep into the world of branding and storytelling.

Key Highlights:* The importance of branding for small businesses and common mistakes to avoid. * How to leverage storytelling to enhance brand presence. * Key elements for crafting effective pitch decks. * Actionable steps to integrate branding into marketing strategies. * Upcoming trends shaping the future of branding for small businesses.

A big thank you to Jared Henriques for sharing his insights and helping small business owners understand the power of branding!

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to the CanadianSME Small Business Podcast! In this episode, we’re diving into the essential resources, mentorship, and programs that support small business growth in Canada. Our guest today is Andrea Welling, Regional Director for Futurpreneur BC, who brings years of experience in guiding young entrepreneurs, especially in rural areas. Andrea shares insights on the Owners Wanted Program, Futurpreneur’s impact across Canada, and the unique challenges and opportunities for small businesses in diverse communities.

Key Highlights:

  • The Owners Wanted Program: How It’s Bridging Gaps for Business Success in Rural Communities.
  • Futurpreneur’s Impact on Diverse Businesses: Supporting inclusivity and success stories that inspire.
  • Entrepreneurial Challenges in Canada: Key Factors for Small Business Success and Overcoming .
  • Essential Skills for Success: The Often-Overlooked traits that contribute to long-term business resilience.

A big thank you to Andrea for sharing her valuable insights and to our partners—RBC, UPS, Constant Contact, IHG Hotels & Resorts, and Google

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

For more resources and expert advice, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca. Stay tuned for more episodes that empower your business journey!

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Welcome to the CanadianSME Small Business Podcast! In this episode, we explore the critical topic of financial literacy and its importance for small business growth and sustainability. Financial management can be a challenge for many small business owners, and today we’re joined by David Emmerman, Head of Enterprise Sales-US at Xero, to shed light on how financial literacy can lead to better decision-making and long-term success.

David brings nearly two decades of experience in accounting and financial management. At Xero, he leads initiatives aimed at consulting the largest accounting firms and empowering small businesses with cloud accounting solutions. His insights will help entrepreneurs navigate the complexities of financial management.

Key Highlights:* Key Findings from Xero’s Financial Literacy Report: What Canadian small business owners need to know. * Why Financial Literacy Matters: How Understanding Financial Management is Crucial for Business Success. * Preparing for Financial Management as an Entrepreneur: What to Know Before Going Full-Time with Your Business. * Xero’s Role in Supporting Financial Literacy: Tools and Resources to Improve Financial Knowledge. * Future of Financial Literacy in Canada: Predictions for the Small Business Landscape.

A special thank you to David Emmerman for sharing his expertise on financial literacy and helping small businesses thrive in today’s economy!

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to the Retail Roast Podcast, presented by CanadianSME! In this episode, we dive into the transformative role of AI, blockchain, and advanced analytics in the retail industry, helping small and medium businesses stay competitive and optimize their operations.

Our guest, Greg Kular, a seasoned expert with 25+ years of experience, is a Global Centre for Fintech Innovations Board Advisor. Greg shares his insights on how these cutting-edge technologies are revolutionizing sectors like agriculture and retail, enhancing transparency, scalability, and customer experiences.

Key Highlights:* The Role of Technology in Small Business Growth: Greg discusses how AI, blockchain, and digital strategies are revolutionizing business operations and allowing small businesses to compete on a global scale. * Enhancing Customer Experience with AI and Automation: Learn how AI-driven solutions are personalizing customer interactions and streamlining operations for small businesses, while maintaining data privacy and security. * Scaling Business Operations Through Digital Transformation: Greg shares key digital transformation strategies for SMEs looking to scale and highlights potential pitfalls to avoid. * Funding Tech-Driven Small Business Initiatives: Discover the challenges and opportunities in securing funding for tech projects, and learn how businesses can attract investment for growth. * The Future of Technology and Small Businesses: Greg provides insights into emerging technological trends and which industries are set for the most transformation over the next five years.

A big thank you to Greg Kular for joining us and sharing his expert insights on how AI and blockchain technology can help small businesses thrive in the digital age.

Presented by CandianSME and Symphony Partners: Symphony Partners at: https://symphonypartners.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this inspiring episode of the CanadianSME Small Business Podcast, we explore the profound connection between personal fulfillment and professional success with Sonia Dong, the former CEO of Henkaa. Known for its versatile convertible dresses, Henkaa is a socially conscious, woman-owned business dedicated to empowering women.

Join us as we dive into Sonia's journey of resilience and dedication to growth, discussing how aligning personal and professional development can lead to meaningful change. We tackle topics such as overcoming guilt as a working mom, redefining success on your own terms, and the unique challenges and rewards of running a socially conscious business.

Key Highlights:

  • The intertwining paths of personal and professional growth
  • Redefining success as a working mom
  • Lessons learned from building a socially conscious brand
  • Future aspirations and transitioning to new opportunities

Sonia's journey is a testament to the resilience and dedication required for both personal and professional success. Whether you're an entrepreneur or someone interested in personal growth, this episode is packed with valuable insights.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to this insightful episode of the CanadianSME Small Business Podcast! Today, we delve into the world of education technology and social-emotional learning (SEL) with Ami Shah, CEO and Co-Founder of Peekapak, an award-winning platform that’s reshaping the future of education by empowering educators and engaging students.

Peekapak’s innovative approach integrates SEL into classrooms, focusing on both academic excellence and emotional well-being. With an impressive background that includes an MBA from INSEAD and professional experience at Procter & Gamble, Ami Shah has been a driving force behind bringing SEL to the forefront of education.

Key Highlights:* The Vision Behind Peekapak: Learn how Ami Shah’s passion for youth education led to the creation of Peekapak and how the platform is setting a new standard for integrating SEL in classrooms. * Overcoming Funding Challenges: Discover how Ami secured funding for Peekapak, including receiving the prestigious Visa She’s Next Grant, and her advice for entrepreneurs in education technology. * Outlook for Small Businesses in the Education Sector: Get insights into the latest trends in education technology and how small businesses can thrive in this dynamic industry. * Navigating Business Challenges: Hear about the obstacles Peekapak faced along the way and how resilience and a strong team helped overcome them. * Future Growth and Advice for Entrepreneurs: Peekapak’s exciting growth plans for the coming years and Ami’s advice for fellow entrepreneurs looking to make an impact in their industries.

We would like to extend our heartfelt thanks to Ami Shah for joining us and sharing her incredible journey of transforming education through Peekapak. Her insights on the importance of SEL, securing funding, and navigating the challenges of entrepreneurship offer valuable lessons for aspiring business owners.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we are excited to have Jason Sachs, Senior Principal in Mercer’s Career business, share his expertise on compensation planning and how it impacts small businesses across Canada. With over 10 years of experience in compensation and total rewards consulting, Jason offers valuable insights from the August 2024 Mercer Canada Compensation Planning Survey.

During our conversation, Jason discusses key compensation trends, industry-specific insights, and strategies that businesses can use to attract and retain top talent in a competitive job market. He also explores the growing trend of pay transparency and what it means for companies in 2024 and beyond.

Key Highlights:* Compensation Trends for 2024 – Jason provides an overview of the latest findings from Mercer’s August 2024 Compensation Planning Survey and what salary increases Canadian businesses can expect in the coming year. * Industry-Specific Insights – Learn which sectors are leading in terms of salary increases and how industry trends can help businesses benchmark their compensation strategies. * The Role of Pay Transparency – Jason shares his thoughts on the state of pay transparency in Canada, how companies are approaching this practice, and the benefits of being transparent with pay policies. * Attracting and Retaining Top Talent – Discover practical, low-cost strategies that small businesses can implement to attract and retain talent, beyond just competitive pay. * The Future of Compensation Planning – Gain insights into the future of compensation planning and the trends that small business owners should be preparing for.

We would like to extend our heartfelt thanks to Jason Sachs for sharing his valuable insights on compensation planning and employee retention. His expertise provides small businesses with the tools they need to navigate today’s competitive job market successfully.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we are thrilled to welcome Michelle Bourgeois, PwC Canada's National Alliance and Consulting Technology Leader. Michelle is at the forefront of PwC’s cloud initiatives, shaping strategies and forging partnerships with leading cloud providers such as AWS, Google, and Microsoft to drive innovation for Canadian businesses.

During our discussion, Michelle dives into the career opportunities in cloud engineering, PwC’s collaboration with AWS on the 'Jump Start Your Career' program, and the impact of cloud technologies on business modernization and the Canadian economy. As businesses continue to evolve in the digital landscape, PwC’s initiatives are creating new career pathways and helping companies leverage cloud solutions for growth and efficiency.

Key Highlights:* PwC and AWS’s 'Jump Start Your Career' Program – Michelle shares how this initiative is shaping the next generation of cloud engineers and creating new opportunities for young professionals in Canada. * Career Pathways in Cloud Engineering – Learn about the diverse career options within PwC’s cloud practice and how the firm is fostering talent at all levels. * PwC’s Cloud Expertise for Businesses – Discover how PwC’s deep expertise in cloud technologies is helping Canadian businesses modernize and optimize their operations. * The Economic Impact of Cloud Innovation – Michelle discusses how cloud technology is driving economic growth and transforming industries across Canada. * The Role of Partnerships in Cloud Innovation – Understand the importance of strategic alliances, like PwC’s partnerships with AWS, Google, and Microsoft, in advancing cloud technologies.

We would like to extend our heartfelt thanks to Michelle Bourgeois for sharing her valuable insights on cloud innovation, career development, and the future of technology. Her expertise truly highlights the transformative power of cloud solutions in shaping the future of Canadian businesses.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we explore the critical topic of fraud prevention and risk management for small businesses. As fraud becomes a growing concern for businesses of all sizes, understanding how to protect your operations is crucial. Today, we have the pleasure of speaking with Maria Cameron, Director of Risk Management at Moneris, Canada’s leading payment processing company.

With years of experience in fraud detection and prevention, Maria leads Moneris’ strategy for identifying, managing, and mitigating fraud risks. During this episode, she shares insights on how small businesses, particularly in high-risk industries like automotive, can safeguard themselves against rising threats like MOTO Tire Fraud and adopt best practices for payment security.

Key Highlights:* Understanding MOTO Tire Fraud – Maria explains what MOTO Tire Fraud is, why it’s become a growing concern for auto shops, and how businesses can identify red flags. * Preventing Fraud Across Industries – Learn about the common tactics used by fraudsters in various sectors and what steps businesses can take to reduce their risk. * Moneris’ Role in Fraud Prevention – Discover how Moneris supports businesses with proactive tools and solutions designed to mitigate fraud risks. * Alternatives to Manual Card Entry – Maria shares why manual card entry is risky and recommends safer methods for payment processing to minimize vulnerabilities. * Future of Fraud Prevention – Insights on how businesses can stay ahead of evolving fraud schemes and the role Moneris will play in supporting Canadian businesses.

We would like to extend our sincere thanks to Maria Cameron for joining us today and sharing her expertise on this critical issue. Her insights on identifying and combating fraud provide valuable guidance for all business owners looking to protect their operations.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at

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In this episode of the CanadianSME Small Business Podcast, we explore how Mastercard is actively supporting women entrepreneurs and small businesses across Canada through innovative programs and funding initiatives. With access to funding and resources remaining a major challenge for women-owned businesses, Mastercard is working to close this gap and foster a more inclusive business ecosystem.

We are honored to have Nishant Raina, Vice President of Product Management for Small and Medium Enterprise Solutions at Mastercard Canada, join us to discuss the Mastercard x Pier Five Small Business Fund and other initiatives designed to empower women entrepreneurs. Nishant shares his insights on how Mastercard is helping women business owners gain access to financial support, mentorship, and resources that enable them to thrive and grow.

Key Highlights:* Mastercard x Pier Five Small Business Fund: Discover how this initiative is addressing the funding challenges faced by women entrepreneurs and how the $10,000 grant is making a difference for recipients. * Challenges in Accessing Resources: Nishant discusses the barriers women entrepreneurs often encounter and why it’s crucial for companies like Mastercard to step in and provide support. * Mastercard’s Support for Small Businesses: Learn about the various initiatives launched by Mastercard to support small businesses, from financial tools to community-building efforts. * Leveraging Resources for Growth: Practical advice on how small business owners can take full advantage of Mastercard’s resources to enhance business growth and resilience. * Future Trends and Support Strategies: Nishant offers insights into emerging trends in the small business landscape and how Mastercard plans to continue supporting Canadian businesses in the years ahead.

We’d like to extend our heartfelt thanks to Nishant Raina for sharing his expertise and discussing how Mastercard is fostering inclusivity and supporting women entrepreneurs. His advice on leveraging financial support and community resources is invaluable for business owners looking to scale their operations.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we delve into the importance of employee recognition and how it impacts engagement, satisfaction, and retention. It’s always a good time for businesses to reflect on their appreciation strategies and explore new ways to acknowledge their team’s contributions.

We are thrilled to welcome Sandra Lavoy, Regional Director at Robert Half, who brings over 20 years of expertise in recruitment and talent management. Sandra shares insights from Robert Half’s latest research on employee appreciation and provides actionable advice on how businesses can implement effective recognition programs to foster a positive workplace culture.

Key Highlights:

  • Why Employee Recognition Matters – Sandra explains the significance of employee recognition and its role in creating a thriving workplace environment.
  • Understanding the Data – Discover the key findings from Robert Half’s recent survey on employee appreciation and learn how companies can better align their strategies with employee expectations.
  • Best Practices for Employee Appreciation – Explore innovative and cost-effective ways to show appreciation, even for small businesses with limited resources.
  • Promoting Flexibility and Work-Life Balance – Learn how businesses can incorporate flexibility into their workplace culture to boost employee satisfaction.
  • Evolving Strategies for Recognition – Hear about emerging trends in employee recognition and how companies can keep their strategies fresh and relevant.

We’d like to extend our heartfelt thanks to Sandra Lavoy for sharing her expert insights on building a culture of appreciation and engagement in the workplace. Her advice on aligning recognition efforts with employee needs is invaluable for businesses looking to enhance their workplace environment.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to the CanadianSME Small Business Podcast, where we explore the essential tools and resources that empower small businesses across Canada. In today's episode, we’re diving into a critical topic for every entrepreneur: how the Canada Revenue Agency (CRA) supports small businesses. Understanding the services and resources available through the CRA can significantly impact your business’s growth and compliance.

Our guest today is Shelly Pederson, Team Leader in the Liaison Officer Service at the CRA. With over 18 years of experience at the CRA, Shelly has worked in various roles, including income tax and GST/HST auditor. Currently, she helps small business owners navigate their tax responsibilities effectively. We’re thrilled to have Shelly share her expertise and insights on how the CRA can help Canadian small businesses thrive.

Key Highlights:

  • CRA Services for Small Business Owners: Key services and resources available to small businesses to ensure tax compliance.
  • Digital Services: How the CRA is leveraging online tools to streamline operations for small business owners.
  • The Liaison Officer Service: How the CRA’s Liaison Officer Service provides direct assistance to entrepreneurs in understanding their tax obligations.
  • Contacting the Liaison Officer Service: Clarifying concerns about audits and how small businesses can proactively engage with the CRA.
  • Evolution of CRA Services: Recent changes that the CRA has implemented to better serve small businesses in a rapidly changing landscape.

A special thanks to Shelly Pederson for sharing her expertise and valuable insights on how small business owners can benefit from CRA services.

Shoutout to our sponsors! For more information, check out the links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit. Stay tuned for more expert advice to help your business thrive!

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Welcome to the CanadianSME Small Business Podcast! In today’s episode, we explore how empowering young entrepreneurs can drive sustainable economic growth across Canada. We dive into the importance of mentorship, loans, and resources for small business owners, featuring insights from our esteemed guest, Karen Greve Young.

Karen Greve Young is the CEO of Futurpreneur, a national non-profit organization that has supported over 18,700 young entrepreneurs across Canada. With a strong background in finance and strategy, Karen leads a dedicated team committed to empowering diverse entrepreneurs and ensuring they have the tools to thrive in today’s competitive environment.

Key Highlights:

  • Futurpreneur’s mission and its economic impact on young entrepreneurs.
  • The importance of inclusivity and support for equity-deserving groups.
  • Insights on Futurpreneur's recent loan expansion and its benefits for young entrepreneurs.
  • The 'My Canadian Startup' initiative to support newcomer entrepreneurs.
  • Essential skills for entrepreneurial success in a competitive landscape.
  • Overcoming common challenges faced by young entrepreneurs.

Join us as we discuss the profound impact of mentorship and support in shaping the future of Canadian small businesses. Karen’s insights highlight the resilience and dedication required for young entrepreneurs to thrive.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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Welcome to the CanadianSME Small Business Podcast! In this episode, we focus on the critical topic of workplace safety—a key factor for the success and sustainability of any business. From managing workplace violence and harassment to addressing theft and robbery, we explore how small businesses can take proactive measures to protect their employees and operations.

Joining us is Pamela Patry, an expert health and safety consultant from Workplace Safety & Prevention Services (WSPS). With her extensive experience, Pamela shares valuable insights on simplifying safety practices, identifying warning signs of workplace threats, and utilizing free resources to create a safer work environment.

In this episode, we cover:

• Why Health and Safety Matter for Small Businesses: Why prioritizing safety is crucial for business success and employee well-being.

• Managing Workplace Violence and Harassment: Practical steps to handle agitated customers and prevent escalation.

• Minimizing Theft and Robbery: Tips on preventing theft and ensuring staff safety during robberies.

• Simplifying Safety for Small Businesses: How WSPS provides free tools and resources to streamline safety.

• Where to Find More Information: A guide to accessing safety resources and support.

Small Biz Safety Resources

• WSPS Small Business Centre - Looking for Small Biz safety resources and more information? Visit the WSPS Small Business Centre. ( Visit: https://www.wsps.ca/how-we-help/small-business-centre )

• Small Biz Safety Podcast - Let WSPS safety experts walk you through simple steps to make your workplace safer and your business better. ( Listen Now: https://soundcloud.com/smallbizsafety )

• Health & Safety Orientation Handbook Generator - Helping your small business quickly produce an employee health and safety handbook that adds value to your orientation training (Visit: https://smallbusiness.wsps.ca/safety-orientation-handbook/ )

• Have health and safety questions? Contact the WSPS Customer Care online or call 1-877-494-WSPS (9777). ( Visit: https://www.wsps.ca/forms/customer-care )

Additional Articles and Videos

• Retail theft and violence: 6 ways to keep your staff and business safe (article) - A sharp rise in retail theft and associated violence is affecting the profitability of retail stores, and the health and safety of workers and customers. Get tips to protect your business and workers. ( Read: https://www.wsps.ca/resource-hub/articles/prevent-retail-theft )

• Avoid violent encounters at work: 4 expert tips to safely handle a person in distress (article) - Workplace violence is on the rise. Prepare your employees to safely handle a person in crisis with these expert tips. ( Read: https://www.wsps.ca/resource-hub/articles/avoid-violent-encounters )

• De-escalating high-stress situations at work: 4 stages to aggression, 4 responses (article) - No matter who is displaying the aggressive behaviour – a customer, client, contractor, co-worker or supervisor – knowing when and how to respond will keep everyone safe. ( Read: https://www.wsps.ca/resource-hub/articles/de-escalating-high-stress-situations-at-work-4-stages-to-aggression-4-responses)

• Quick Safety Tips: Violence and Harassment (videos) - Everyone deserves a workplace free of violence and harassment. Get quick tips on creating a violence and harassment policy, learn de-escalation techniques, and more. ( Watch: https://www.youtube.com/playlist?list=PL5FjdkloWJydY3W6kRjgE8QBMSROnRMY5)

To learn more, https://www.wsps.ca/

To learn more, visit https://www.wsps.ca/how-we-help/small-business-centre

A big thank you to Pamela Patry from Workplace Safety & Prevention Services (WSPS) for sharing her valuable insights on workplace safety. Pamela’s expertise in managing risks like violence, theft, and harassment provides essential guidance for small business owners. We appreciate your time and contributions, Pamela!

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we are joined by Matt MacInnis, Chief Operating Officer of Rippling, to explore how automation is transforming business operations for small and medium-sized enterprises in Canada. With a diverse background that includes seven years at Apple and founding the digital publishing company Inkling, Matt brings invaluable insights on how businesses can streamline HR, IT, and financial management to drive growth and efficiency.

We discuss Rippling’s approach to automating critical business functions, the recent launch of its corporate card in Canada, and how its innovative Employee Graph is revolutionizing business efficiency by connecting people, processes, and data seamlessly. Matt also shares his thoughts on the future of Rippling’s expansion and product innovations, as well as advice for small business owners looking to leverage technology to stay competitive.

Key Highlights:

  • The Role of Automation in Business Operations – Matt shares how Rippling is helping businesses overcome operational challenges through automation of HR, IT, and financial management.
  • Rippling’s Corporate Card Launch in Canada – Discover how Rippling’s new corporate card is providing Canadian businesses with greater control and flexibility in managing expenses.
  • The Employee Graph: A Game-Changer for Business Efficiency – Learn about Rippling’s unique Employee Graph and how it’s transforming business operations by connecting data across HR, finance, and IT.
  • Supporting Canadian Businesses – Hear about the types of companies Rippling works with and how the platform is driving growth and efficiency in the Canadian market.
  • Future of Rippling and Expansion Plans – Matt discusses what’s next for Rippling in terms of product innovations and expanding its footprint in Canada.

We would like to extend our heartfelt thanks to Matt MacInnis for joining us and sharing his expertise on business automation and operational efficiency. His insights provide valuable guidance for small and medium-sized enterprises looking to optimize their workflows and achieve sustainable growth. Learn more about Rippling at https://www.rippling.com/en-CA

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we’re excited to welcome Stephen P. Smith, Founder and CEO of Planet Beach and HOTWORX®. As an innovative leader in the fitness industry, Stephen has pioneered the use of infrared technology to create a unique fitness experience, expanding the HOTWORX® franchise globally, including in Canada.

With a strong focus on technology-driven solutions, Stephen shares his journey of creating a patented infrared sauna workout, building successful franchises, and scaling his business to international markets. His insights are invaluable for small business owners and aspiring entrepreneurs looking to differentiate their offerings and achieve sustainable growth.

Key Highlights:* Innovation in Fitness – Stephen explains the inspiration behind HOTWORX® and how patented infrared technology is changing the way people experience fitness. * Franchise Growth Strategies – Learn how HOTWORX® grew from a single location to a global franchise through strategic planning and execution. * Canadian Expansion – Discover why Canada is an ideal market for HOTWORX® and the opportunities it presents for franchise growth. * Value Propositions of HOTWORX® – Understand the unique benefits HOTWORX® offers to both customers and franchisees in a competitive fitness market. * Future Developments – Get a glimpse into the future of HOTWORX® and Stephen’s plans for continued global expansion.

We would like to extend our heartfelt thanks to Stephen P. Smith for sharing his valuable insights on innovation, leadership, and franchising. His expertise and entrepreneurial spirit are truly inspiring.

To learn more about HOTWORX®, visit: https://www.hotworx.net/.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we sit down with Lisa McEwan, Vice President of Hemisphere Freight and Customs Brokerage Services Inc., to discuss the impact of Canada’s new CARM portal on cross-border trade and its implications for small and medium-sized businesses. With over 15 years of expertise in cross-border logistics and supply chain management, Lisa shares how the CARM portal is affecting trade efficiency, potential economic losses, and strategies businesses can adopt to build resilience in their supply chains.

Key Highlights:* Impact of the CARM Portal on Trade Efficiency – Lisa explains how the CARM portal is affecting cross-border trade, causing delays, and creating challenges for businesses. * Potential Economic Loss from Trade Disruptions – Discover how disruptions in trade could affect Canada’s economy, especially with imports from the US. * Broader Impact on Supply Chains – Lisa provides insights on how CARM-related challenges are adding pressure to Canada’s already fragile supply chain. * Building Supply Chain Resilience – Learn actionable strategies for building resilience into supply chains to withstand disruptions. * Staying Ahead of Future Trade Changes – Lisa shares tips on how businesses can stay informed and navigate future changes in the trade landscape.

We would like to extend our heartfelt thanks to Lisa McEwan for sharing her valuable insights on navigating the complexities of Canada’s trade regulations and helping businesses build resilient supply chains.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we are joined by Alex Ackermans, Vice President of Product & Engineering at Maximizer, to delve into how the intersection of human connection and artificial intelligence (AI) is transforming customer relationship management (CRM). With years of experience in software and AI product development, Alex shares his insights on maintaining a human-centric approach while integrating AI tools into business strategies.

Key Highlights:

  • The Importance of Human-Centric CRM – Alex discusses why the human touch is essential in customer relationships, even as businesses adopt AI technologies.
  • AI’s Role in Enhancing CRM Systems – Learn how AI is helping companies streamline decision-making, surface important insights, and improve customer satisfaction.
  • Building Trust with AI in Sales – Discover how AI can assist sales teams in fostering trust and authenticity with customers.
  • The Future of AI-Human Collaboration – Alex shares his thoughts on the future of AI and human collaboration in CRM, highlighting how businesses can maintain human-centric practices while leveraging technology.
  • Diversity and Innovation in Tech – Explore the role of diversity and inclusion in product development and how Alex’s commitment to these values has shaped the products at Maximizer.

A big thank you to Alex Ackermans for his valuable insights on the evolving landscape of CRM and AI. His perspective on balancing human connection with technological advancements offers small businesses a blueprint for future success.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this insightful episode of the CanadianSME Small Business Podcast, we are thrilled to explore the critical role of effective communication in shaping public perception and driving business success, particularly for small and medium enterprises. Joining us are two exceptional leaders in the field of corporate communications, Vasie Papadopoulos, Vice President of Corporate and Public Affairs at Argyle, and Kim Blanchette, Executive Vice President of Settlements at Castlemain and Senior Vice President of Reputation and Training at Argyle.

With decades of experience, Vasie and Kim share their expertise on the evolving dynamics of corporate communications, the power of storytelling in business, crisis management strategies, and how companies can better engage their audiences. Their combined knowledge provides a wealth of insight into how businesses can leverage strategic communication to not only build trust but also enhance their reputation in today’s fast-paced market.

Key Highlights:* The Evolution of Communication Strategies – Vasie and Kim discuss how communication strategies have shifted over the past decade and the role technology has played in this transformation. * Crisis Communication – Learn the key elements of an effective crisis communication plan and how businesses can maintain trust during challenging times. * Storytelling in Business – Discover how small businesses can use storytelling to amplify their brand and deepen connections with their audience. * Communication for Audience Engagement – Vasie and Kim share practical strategies for improving audience engagement through dynamic and interactive communication. * The Future of Communications – Get insights into emerging trends in corporate communications and how businesses can future-proof their communication strategies.

We would like to extend our heartfelt thanks to Vasie Papadopoulos and Kim Blanchette for sharing their invaluable insights into the evolving world of corporate communications. Their expertise offers practical knowledge that our listeners can apply to their own businesses to enhance reputation management and audience engagement.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this episode of the CanadianSME Small Business Podcast, we sat down with Michael Fox, Vice President of Sales at Mitsubishi HC Capital Canada, to explore how small businesses can leverage financing to fuel their growth. Michael shares over 30 years of expertise in managing portfolios across transportation, construction, manufacturing, and aviation industries, making this a must-listen for entrepreneurs seeking smart financial solutions.

Key Highlights:* Why financing new equipment is easier and more flexible than ever * Advantages of financing vs. paying cash outright for small businesses * How financing can be a strategic tool for long-term growth * Common types of financing available and how to choose the best option * Real-life examples of businesses thriving through smart financial decisions

Don’t miss out on practical insights that could transform your business! Whether you’re looking to maintain cash flow, acquire essential equipment, or develop a long-term growth strategy, this episode has you covered.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don’t forget to subscribe to the CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit!

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In this insightful episode of the CanadianSME Small Business Podcast, we sat down with Adrian Newman, the Founder and President of Numero Uno Web Solutions Inc. With over 25 years of experience in digital marketing, Adrian shares his expertise on crafting effective digital marketing strategies for startups, the importance of SEO, and how to maximize small budgets to achieve big results. Whether you’re just starting your digital marketing journey or looking to refine your strategy, this episode is packed with actionable advice to help your business thrive online.

Key Highlight Points:

  • Adrian discusses the most effective digital marketing approaches for startups, emphasizing the importance of strategic spending, especially on a small budget.
  • Insightful tips on how small businesses can grow their brand organically through social media, without breaking the bank.
  • Adrian highlights the critical role of SEO in enhancing online visibility and provides practical strategies that small businesses can implement to boost their search rankings.
  • Practical advice on prioritizing digital marketing efforts when working with limited resources, including recommendations on budget-friendly tools and platforms.
  • Adrian shares the latest trends in digital marketing and how businesses can stay ahead of the curve to maintain a competitive edge.

We would like to thank Adrian Newman for sharing his wealth of knowledge and practical insights on digital marketing. From understanding the importance of SEO to making the most out of a limited budget, Adrian’s advice is invaluable for small business owners looking to thrive in today’s digital landscape.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Steve Gendron, Co-Founder and CEO of ENDVR, a pioneering digital retail sales enablement platform. Steve shared his incredible journey from starting a retail store in Montreal to creating a platform that is reshaping the retail industry by connecting brands, retailers, and sales associates in new and innovative ways. With over 20 years of experience in the retail sector, Steve provided valuable insights into the evolution of consumer behavior, the importance of motivating retail staff, and the critical role of digital connectivity in modern retail.

Key Highlights:

  • Steve discussed his transition from traditional retail to founding ENDVR, highlighting the challenges he faced and how they shaped the innovative solutions provided by the platform.
  • A deep dive into how consumer buying patterns have changed over the years, particularly in response to the COVID-19 pandemic, and the long-term implications for the retail industry.
  • Steve shared how ENDVR addresses the critical need for educating and motivating sales associates, and how this directly impacts customer satisfaction and overall sales performance.
  • The discussion explored how ENDVR is facilitating stronger digital connections between brands, retailers, and sales associates, enhancing the retail experience and driving business success.
  • Steve provided real-world examples and success stories from clients who have benefited from using ENDVR, demonstrating the tangible results that come from embracing digital transformation in retail.

We would like to thank Steve Gendron for sharing his journey and the innovative work being done at ENDVR to revolutionize the retail industry. His insights into the importance of digital connectivity and the evolving retail landscape provide valuable takeaways for anyone in the business.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this engaging episode of the CanadianSME Small Business Podcast, we had the privilege of speaking with Lindsay O'Donnell, the Founder and Marketing President of Piquant Marketing. Lindsay's journey is one driven by a deep passion for activism, which she has seamlessly integrated into her professional life. With a background that includes significant involvement with organizations such as Greenpeace, PETA, and Sea Shepherd, Lindsay's career took a transformative turn when she joined the marketing department at Whole Foods Market. It was here that she discovered the powerful synergy between food and activism, which ultimately led her to establish Piquant Marketing, where she now helps food brands navigate the complexities of modern marketing.

Key Highlights:

  • Lindsay emphasized the importance of businesses identifying their 'why' and how this foundational element should guide everything, from strategy to execution.
  • The discussion highlighted effective strategies for businesses to leverage social media in 2024, focusing on the importance of storytelling and having a unique brand voice.
  • Lindsay provided insights into how businesses can harness the power of influencer marketing, particularly in a landscape where trust, social proof, and community are key.
  • The episode also explored the significant challenges food brands face, such as breaking through the noise and establishing a strong brand story.
  • Lindsay discussed the trends shaping the future of food marketing, noting that consumers are increasingly seeking experiences, narratives, and meaningful connections.

We would like to thank Lindsay O'Donnell, for sharing her invaluable insights with us in this episode.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the privilege of speaking with David A. Crozier, President of Markel Canada. With over four decades of experience in the insurance industry, David brings a seasoned perspective and deep expertise in property and casualty insurance. Under his leadership, Markel Canada is focused on expanding its product offerings while ensuring top-notch service delivery. David shares his insights on identifying business risks, the impact of inflation on insurance, the benefits of specialty insurance products, and the importance of business continuity planning for small and medium-sized enterprises (SMEs).

Key Highlights:

  • Common risks that small businesses in Canada face today and how they can identify these risks.
  • How inflation contributes to the escalation of insurance premiums and affects policy coverage.
  • Differences between specialty insurance products and standard commercial insurance offerings.
  • Factors small business owners should consider when evaluating their insurance needs to determine if specialized coverage is necessary.
  • The importance of business continuity planning for SMEs and how insurance plays a role in effective continuity strategies.

We would like to extend our heartfelt thanks to David Crozier for joining us today and sharing his expert insights on navigating the complex world of insurance for small businesses. His advice on identifying risks, understanding the impact of inflation, and planning for business continuity provides valuable guidance for SMEs looking to protect their operations in today’s economic climate.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this engaging episode of the CanadianSME Small Business Podcast, we were honored to host Adam Kupsta, the Founder and CEO of Oncore Cloud Services Inc. Adam, a visionary in technology with over three decades of experience, has led Oncore to the forefront of digital transformation and cloud-native solutions. Under his guidance, Oncore has revolutionized enterprise integration, enhancing systems, security, and governance. In this discussion, Adam shares his entrepreneurial journey, the challenges he’s overcome, and his insights into the future of digital transformation.

Key Highlights:

  • Adam discussed the vision that led to the creation of Oncore, focusing on addressing specific market needs in technology and cloud services.
  • Adam reflected on key lessons learned throughout his entrepreneurial journey, emphasizing resilience and strategic thinking.
  • The critical role of a strong business network in Oncore’s development and success was highlighted, with Adam offering advice to small businesses on cultivating and leveraging their own networks.
  • Adam shared insights into how Oncore ensures excellence in service delivery and customer satisfaction, including a real-world example of adapting quickly to meet client needs.
  • The discussion delved into the emerging trends in digital transformation, with Adam outlining how Oncore is preparing to meet these new demands and stay ahead in the industry.

We would like to extend our deepest thanks to Adam Kupsta for joining us on the CanadianSME Small Business Podcast. His journey with Oncore Cloud Services Inc. offers invaluable insights into the world of digital transformation and the power of strategic leadership. We hope that Adam’s experiences and advice have provided our listeners with inspiration and practical knowledge to apply in their own business ventures.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the Indigenous-SME Business Magazine, we had the pleasure of hosting Bobbie Racette, the pioneering Founder and CEO of Virtual Gurus. Bobbie shared her inspiring journey from overcoming adversity to becoming Canada's first Indigenous woman to secure Series A funding. Throughout the conversation, Bobbie discussed the inception of Virtual Gurus, the importance of creating meaningful employment opportunities, and her plans for future growth and expansion into the U.S. market. This episode is a must-listen for entrepreneurs looking to build inclusive, impactful businesses and stay ahead of technological advancements.

Key Highlights:

  • Bobbie shares the inspiration behind creating Virtual Gurus and the challenges she faced in the early stages.
  • Insight into how Virtual Gurus is making a difference by creating inclusive employment opportunities.
  • Bobbie discusses her journey to becoming Canada’s first Indigenous woman to secure Series A funding.
  • Plans for Virtual Gurus’ growth and expansion into the U.S. market.
  • How Virtual Gurus is enhancing technology to meet evolving client needs.

Thank you, Bobbie, for sharing your invaluable insights and inspiring journey with us on the podcast. Your dedication to creating inclusive opportunities and driving innovation is truly remarkable. For our listeners, we hope Bobbie's story has inspired you to pursue your vision with determination and to consider how you can make a meaningful impact in your own business endeavors.

Shoutout to our sponsors for more information find their links below:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Don't forget to subscribe to Indigenous-SME Business Magazine at www.indigenous-sme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Justin Dixon, Senior Vice President and Chief Revenue Officer at Hub Technology Group. Justin’s career, marked by a trajectory from grassroots roles to executive leadership, is a testament to strategic foresight and adaptive leadership in the tech-driven business world. Under his guidance, Hub Technology Group has navigated and thrived through the challenges of modern business landscapes with agility and precision.

Key Highlights:

  • Justin shared his journey in leadership, highlighting how his style has evolved over the years to meet the demands of a rapidly changing industry.
  • The role of mentors in Justin’s career was explored, shedding light on the invaluable lessons he learned from his mentors.
  • Justin discussed the profound impact of technological advancements on his industry and how Hub Technology Group has adapted to stay at the forefront of innovation.
  • Justin outlined both short-term and long-term goals for Hub Technology Group, emphasizing how these goals align with broader industry trends.
  • The discussion also touched on Justin’s approach to maintaining a healthy work-life balance, including the hobbies and activities that help him unwind.

We would like to extend our sincere thanks to Justin Dixon for sharing his profound insights and experiences with us. His journey and leadership at Hub Technology Group offer invaluable lessons for anyone navigating the evolving landscape of technology and business.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at

www.canadiansme.ca

for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Giancarlo Sessa, Co-Founder and Chief Revenue Officer of Blade Air, and Aedan Fida, Co-Founder and CEO of Blade Air. Their journey from ambitious business students to industry leaders in sustainable air quality solutions is nothing short of remarkable. With Blade Air, they have not only transformed how businesses and homes manage air quality but have also raised the bar for sustainability within the industry.

Key Highlights:

  • The inception of Blade Air and what inspired Giancarlo and Aedan to enter the indoor air quality market.
  • Utilizing disruptive technology to carve out new market spaces within the indoor air quality sector.
  • Maintaining agility in responding to market changes and environmental needs.
  • Strategic approach to growth through acquisitions.
  • Alignment of Blade Air's products and operations with broader environmental and sustainability goals.

We would like to thank Giancarlo and Aedan for joining us and sharing their invaluable insights. From the inception of Blade Air to their innovative strategies and commitment to sustainability, their journey offers inspiration and practical guidance for entrepreneurs looking to make an impact in traditional sectors.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the honor of speaking with Paulette Haynes, Founder of Haynes Law Firm. With a career spanning over two decades, Paulette has established herself as a leading expert in workplace legal issues, providing strategic counsel to both employees and employers. Beyond her legal practice, she is also the author of "Human Resources Guide to Non-Standard Employment" and has served as a university professor and adjunct legal studies professor. Paulette shares her insights on the "Working for Workers" legislation and its impact on small and medium-sized enterprises (SMEs).

Key Highlights:

  • Paulette provides an overview of the key changes introduced by the "Working for Workers" legislation series.
  • Explanation of the most significant changes to the Employment Standards Act (ESA) brought about by Bill 149.
  • Key changes proposed in Bill 190 related to job applications and interviews.
  • Practical steps SMEs should take to ensure compliance with the new legislation.
  • Encouragement for SMEs to view these updates as opportunities to improve business operations and adapt successfully.
  • The importance of staying informed and proactive in navigating legislative changes.

Learn more by visiting their website at https://www.thehayneslawfirm.com/.

We would like to extend our sincere thanks to Paulette Haynes for sharing her invaluable insights and expertise with us. Her guidance on the "Working for Workers" legislation, its specific impacts on SMEs, and practical steps for compliance has provided our listeners with essential knowledge to navigate these changes effectively.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Carl Rodrigues, President & CEO of SOTI. With over 28 years of experience, Carl has transformed SOTI from a one-person startup in his basement to a multi-billion-dollar global enterprise software leader. Recognized as an industry thought leader, Carl shared his passion for continuous innovation and his commitment to fostering a competitive technology industry in Canada.

Key Highlights:

  • Carl's background and the inspiration behind starting SOTI.
  • The powerful example of vision and perseverance leading to extraordinary success.
  • SOTI's innovative solutions and how they are transforming business operations.
  • SOTI’s engagement with the local community and support for educational initiatives.
  • Carl’s aspirations for the future of SOTI, especially in North America.

We extend our heartfelt thanks to Carl Rodrigues for sharing his invaluable insights and experiences with us. From his inspiring entrepreneurial journey to SOTI’s impact on the local economy and future aspirations, Carl’s story is a testament to the power of vision, perseverance, and innovation.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we are thrilled to have Darcy Richard, Vice President of SMB Marketing at Bell, and Sean Robertson, Director of Partner Marketing at Plume. Darcy and Sean bring their extensive experience in marketing, technology, and operations to discuss the innovative Bell Business Wi-Fi App, a tool designed to revolutionize connectivity for small businesses. Together, they explore the powerful partnership between Bell and Plume, the importance of reliable connectivity for SMEs, and what the future holds for tech innovations that can further empower small businesses.

Key Highlights:

  • Darcy provides an overview of the Bell Business Wi-Fi App, its main features, and the inspiration behind its creation.
  • Sean shares the story behind the collaboration between Plume and Bell that led to the development of the Bell Business Wi-Fi App.
  • Darcy explains why products like the Bell Business Wi-Fi App are crucial for small businesses.
  • Sean provides insights into future innovations that can be expected from the Plume and Bell partnership.
  • Darcy shares real-world examples or case studies where the Bell Business Wi-Fi App has significantly impacted small businesses.
  • The practical benefits of the app come to life through these examples, demonstrating its value.

We would like to extend our sincere thanks to Darcy Richard and Sean Robertson for sharing their insights with us. This discussion provided an in-depth look at the Bell Business Wi-Fi App, the powerful partnership between Bell and Plume, and the substantial benefits these innovations bring to small businesses. Their advice and experiences offer valuable guidance for any small business owner looking to enhance their tech infrastructure.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Google: https://www.google.ca/

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Brandon Jones, Founder & CEO of Attitude IT. Brandon built his business on referrals and made a name for himself by helping small businesses find better IT solutions. As an author and expert in cybersecurity, Brandon has helped grow Attitude IT into one of the premier specialized managed service providers in Ontario. He focuses on building partnerships to improve efficiency, security, and network optimization. Brandon shared insights on his journey, the importance of cybersecurity, and how integrating cybersecurity into business strategies can offer a competitive edge.

Key Highlights:

  • Brandon’s background and what inspired him to start Attitude IT in 2003.
  • Explanation of what cybersecurity is and why it’s crucial for businesses today.
  • The importance of including cybersecurity in business strategies.
  • How investing in cybersecurity can save businesses money and create a competitive advantage.
  • Recent accomplishments of Attitude IT and involvement in community initiatives.

We would like to thank Brandon for sharing his valuable insights and experiences with us. From the inception of Attitude IT to its focus on cybersecurity and community engagement, Brandon’s journey offers inspiration and practical advice for our listeners. His emphasis on integrating cybersecurity into business strategies and the competitive advantages it brings are essential takeaways for small business owners looking to enhance their digital protection and overall success.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Michael Pupil, Vice President of Sales at Lexop. With an extensive career in sales and customer success, Michael has held key positions at companies such as Connex International, Thinking Capital, OneSpan, Montrium, and Braid Health. He has been responsible for overseeing revenue generation, managing sales pipelines, and motivating sales teams. Michael shared his insights on navigating economic challenges, innovating collections methods, and building successful sales organizations.

Key Highlights:

  • Michael’s background and what led him to join Lexop as the VP of Sales.
  • The impact of rising delinquencies on loans and credit affecting businesses.
  • Current methods of collections and why Lexop felt the need to innovate in this space.
  • Michael’s experience in transitioning Lexop from founder-led sales to a sales-led organization.
  • Trends foreseen in the fintech and collections industry.
  • Advice for small business owners looking to enhance their digital payment and collections strategies.

We would like to thank Michael for sharing his valuable insights and experiences with us. From navigating economic challenges and innovating collections methods to building successful sales organizations and preparing for future trends, Michael’s expertise offers valuable guidance for our listeners. His advice is particularly beneficial for small business owners looking to enhance their digital payment and collections strategies.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we delve into the inspiring journey of Stuart Rance, founder of Subme Recruitment Inc. Stuart's path from the British Army to various roles in engineering and arboriculture, and eventually moving to Canada to start Subme, has been marked by determination and a vision to help others achieve work-life balance through meaningful employment.

Key Highlights:

  • Stuart's background and the motivations that led him to create Subme.
  • The mission behind Subme and its goal to create meaningful connections.
  • The inspiration for developing Subme and its standout features.
  • Strategies Subme employs to ensure a positive experience for both freelancers and companies.
  • Stuart’s aspirations for Subme's future and its evolution.
  • The importance of having a forward-thinking vision for sustained growth.

We would like to thank Stuart for sharing his valuable insights and experiences with us. From the inception of Subme to its innovative approach and future aspirations, Stuart's journey offers inspiration and practical advice for aspiring entrepreneurs. His story underscores the importance of continuous innovation and adapting to market needs for achieving lasting success.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Simon Lewis, Owner & Founder of Binary & Co. A digital marketing maven whose passion for technology has taken him from the UK to the scenic shores of Vancouver, Simon leads a team dedicated to crafting strategic digital advertising campaigns that resonate deeply with target audiences.

Key Highlights:

  • Simon shares his motivation for starting Binary & Co. from his dining room table.
  • Approaches to developing a deep understanding of clients' customers.
  • Anticipation of changes in analytics and attribution due to the loss of third-party cookies.
  • Binary & Co's unique approach to hiring and employment.
  • Transformation of digital advertising at Binary & Co through AI.

We would like to thank Simon for joining us and sharing his expertise and stories. From the inspiring journey of starting Binary & Co. to navigating the evolving landscape of digital marketing, his insights offer valuable guidance for our listeners aspiring to innovate within their own digital marketing efforts.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG Hotels and Resorts: https://businessedge.ihg.com/s/registration?language=en_US&CanSME

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we welcome Perry Toone, CEO of Thexyz Inc. With over two decades of experience, Perry has dedicated himself to creating innovative, secure, and customer-centric products that serve as ethical alternatives to big tech offerings. Under Perry's leadership, Thexyz has become a trusted name in the tech industry, known for its commitment to open-source solutions, privacy, and sustainability.

Key Highlights:

  • Perry discusses the variety of open-source email solutions available through Thexyz.
  • How Thexyz implements and supports open-source projects like Roundcube, SOGo, OX App Suite, WordPress, and Nextcloud.
  • Thexyz's commitment to user privacy and data security in comparison to big tech companies.
  • Positioning Thexyz as a trustworthy and ethical alternative to larger tech providers like Google Workspace and Microsoft 365.
  • Thexyz's commitment to sustainability and using renewable energy to power services.

Thank you, Perry, for sharing your valuable insights and experiences with us. We discussed the importance of open-source solutions, the core principles of privacy and security, and how Thexyz provides an ethical alternative to big tech.

Shoutout to our sponsors for more information find their links below:

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In this enlightening episode of the CanadianSME Small Business Podcast, we are joined by Wajdi Ghoussoub, the Interim Co-CEO at Plooto. With a diverse background in finance and operations, Wajdi has played a crucial role in Plooto's impressive 433% revenue growth from 2019 to 2022. His extensive experience includes roles at Middle East Venture Partners (MEVP), AlixPartners, and PwC. Wajdi shares his insights on the challenges faced by small businesses, scaling a fintech startup, bridging traditional and modern finance, and the potential of open banking in Canada.

Key Highlights:

  • Wajdi discusses the unique challenges small businesses face in Canada.
  • Experiences and lessons learned from scaling Plooto to Series B and beyond.
  • The role of Plooto in bridging the gap between traditional banking and modern finance needs.
  • Wajdi's views on the potential of an open banking framework in Canada.
  • Valuable advice for Canadian entrepreneurs, particularly those in the technology sector.

Thank you, Wajdi, for sharing your valuable insights and experiences with us. We discussed the challenges small businesses face, the role of fintech in modern finance, and the potential impacts of open banking.

Shoutout to our sponsors for more information find their links below:

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we welcome Ian Paterson, CEO of Plurilock Security Solutions. Under Ian's leadership, Plurilock has achieved significant milestones, including a successful public listing and substantial revenue growth. With Ian's extensive experience and insights, we're set to unpack the complexities of cybersecurity and learn how businesses can stay one step ahead of potential threats.

Key Highlights:

  • Ian discusses the most pressing cybersecurity threats facing small businesses today.
  • The increase in ransomware attacks and the vulnerability of small businesses.
  • How small businesses can leverage AI safely to enhance their cybersecurity measures.
  • Ian shares his journey of overcoming barriers to sell in the Canadian market.
  • Emerging trends that small businesses should be aware of as they plan their future cybersecurity strategies.

Thank you so much, Ian, for joining us and sharing deep insights into the world of cybersecurity. We discussed the critical importance of understanding and mitigating cybersecurity threats, the rise of ransomware, the safe use of AI, and the future trends that small businesses need to be aware of.

Shoutout to our sponsors for more information find their links below:

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this insightful episode of the CanadianSME Small Business Podcast, we welcome Jacob Fourie, the Marketing Director at Blink Digital Consulting. With over two decades of experience in business management and digital marketing, Jacob has led Blink Digital Consulting to thrive by implementing cutting-edge SEO strategies and innovative digital solutions. This episode dives into the evolution of digital marketing, the unique services offered by Blink Digital Consulting, and the impact of emerging trends and technologies on the industry.

Key Highlights:

  • Jacob shares his vision for the future of digital marketing.
  • Discussion on how Blink Digital Consulting is positioning itself for future trends.
  • The importance of adapting to new digital marketing trends and technologies.
  • How AI chatbots and review widgets enhance a company’s digital marketing strategy.
  • Effective SEO strategies that have worked well for Blink Digital Consulting’s clients.

We would like to thank Jacob, for sharing valuable insights and strategies with us. We've explored the evolution of digital marketing, the unique services provided by Blink Digital Consulting, and the critical role of adapting to new trends and technologies.

Shoutout to our sponsors for more information find their links below:

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this enlightening episode of the CanadianSME Small Business Podcast, we are joined by Farhad Khan, CEO & Digital Strategist at Member Lounge. Farhad's expertise in creating platforms that simplify membership marketing and engagement has transformed how organizations interact with their members.

Key Highlights:

  • Farhad shares what inspired him to start Member Lounge.
  • How Member Lounge makes membership management easy and effective for organizations.
  • Effective tactics for attracting and retaining younger demographics.
  • The importance of understanding members' journeys and aligning marketing strategies with their needs and behaviors.
  • The impact of Farhad’s contributions on his professional community.

We would like to thank Farhad, for joining us and sharing such invaluable insights. We’ve explored the journey of Member Lounge, the power of automation, strategies for engaging younger members, and effective marketing tactics.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

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Xero: https://www.xero.com/ca/?source=CanadianSME

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we delve into the dynamic world of Sonia Couto, Managing Director at Konverge Digital Solutions. With an impressive 18-year tenure in software technology, Sonia discusses the pivotal moments that steered her towards founding her company and how she's navigated challenges and championed innovation along the way.

Key Episode Highlights:

  • Sonia shares the inspiration behind her venture into digital solutions and her transition from large consulting firms to entrepreneurship, highlighting key lessons learned during this shift.
  • Dive into Sonia's effective strategies for scaling tech startups, emphasizing the importance of strategic planning and smart growth.
  • Discover how Sonia leverages her position to foster and empower women in the tech industry, including success stories from her mentorship initiatives.
  • Explore feedback on Sonia’s innovative products, MenuSano and Field Eagle, and their impact on improving business operations.
  • Sonia discusses how her experiences have refined her mentorship style, emphasizing the importance of nurturing new talent in the tech sector.

Thank you, Sonia Couto, for sharing your remarkable journey and insights. Your stories of resilience, strategic innovation, and commitment to diversity are incredibly inspiring. Your experiences are not just lessons but a call to action for all aspiring tech entrepreneurs and business leaders.

Shoutout to our sponsors for more information find their links below:

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we are joined by Guillaume Couture, Sales Manager at Desjardins Employer Solutions. With over 27 years of experience in sales and business development, including 17 years at Desjardins, Guillaume oversees the business development strategy for Canada and manages the sales team. His extensive background and insights provide a deep understanding of payroll, human resources, and time and attendance management solutions.

Key Highlights:

  • Guillaume discusses what sets Desjardins Group apart in the realm of payroll and HR services.
  • The impact of these tailored services on boosting organizational efficiency across diverse industries.
  • Examples of strategies that have significantly improved HR management for Desjardins' clients.
  • How Desjardins helps companies attract and retain the best employees.
  • Common challenges businesses face in payroll management and how Desjardins addresses these issues.
  • Advancements in HR technology on the horizon that could impact how companies manage their human resources.

We would like to thank Guillaume, for sharing such valuable insights with us. We discussed the unique aspects of Desjardins' payroll and HR services, the importance of effective HR management, strategies for attracting and retaining top talent, and the future of HR technology.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

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Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this engaging episode of the CanadianSME Small Business Podcast, we dive deep into the world of artificial intelligence and sales strategy with Shihan Fernando, Vice President - Sales at Modern Requirements. Shihan brings a wealth of knowledge in enhancing customer relationships and empowering sales teams through strategic innovation.

Key Highlights:

  • Shihan discusses the advanced capabilities of Copilot4DevOps Plus and its integration with Modern Requirements4DevOps.
  • He highlights how this technology streamlines processes, enhances productivity, and improves collaboration across teams.
  • Shihan addresses the critical security measures in place to protect the integrity of their AI tools, reassuring users of the robust framework that supports these innovations.
  • The discussion focuses on how small and medium enterprises can leverage Modern Requirements4DevOps to enhance their operational efficiency.
  • Shihan explores accessible entry points and training available for SMEs to effectively adopt these advanced tools.
  • Shihan shares common challenges businesses face when integrating AI-driven tools and provides insights on navigating these complexities successfully.

We would like to thank Shihan Fernando, for sharing invaluable insights and for helping us understand the transformative power of AI in sales and operations.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

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Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this enlightening episode of the CanadianSME Small Business Podcast, we sit down with Vince Cordova, Partner at Workforce Mobility Advisory, Mercer. Vince brings over 25 years of experience in international HR operations and shares his insights on effectively managing compensation in a fluctuating economic landscape.

Key Episode Highlights:

  • Vince discusses how businesses can support their employees amid inflation and currency fluctuations, emphasizing the need for transparency in compensation.
  • Exploring the challenges and strategies for managing international assignments in high-cost, low-quality-of-life cities.
  • Vince provides an analysis of housing cost trends in major cities and their implications for business compensation strategies.
  • Insights into how companies can use Mercer’s Cost of Living Data to enhance global mobility decisions and avoid common data usage pitfalls.
  • Strategies for adjusting compensation to keep pace with changes in cost-of-living rankings across various cities.

We would like to thank Vince Cordova for sharing invaluable advice for small business leaders navigating the complexities of international market conditions.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

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Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In yet another interesting episode of the CanadianSME Small Business Podcast, we were joined by Estelle Azemard, Vice President Americas at OVHcloud. Estelle discusses crucial topics such as hidden fees in cloud services, technology lock-ins, data sovereignty, selecting the right cloud solutions, and the future of cloud computing. Her insights are particularly valuable for SMEs navigating the complex cloud computing landscape, aiming to optimize their technology investments while maintaining control and transparency.

Key Highlights:

  • Estelle illuminates common hidden fees that SMEs encounter and offers strategies to avoid these unexpected costs, emphasizing the importance of financial transparency in cloud services.
  • Discussion on identifying signs of potential technology lock-ins and strategies to maintain business flexibility and foster innovation.
  • Importance of data sovereignty for SMEs and steps to ensure control over data, with OVHcloud's commitment to client data integrity highlighted.
  • Factors SMEs should consider when selecting cloud solutions to ensure they align with their business needs and goals.
  • Insights into emerging trends in cloud technology that SMEs need to be aware of to stay competitive and innovative.

We would like to thank Estelle Azemard, for her enlightening conversation. Her expertise has undoubtedly equipped our listeners with the knowledge to make more informed decisions regarding cloud computing.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

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Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In another enriching episode of the CanadianSME Small Business Podcast, we had the privilege of hosting Elisa Swern, a distinguished Consumer Markets Leader and Partner at PwC Canada. With a remarkable career spanning over 25 years, Elisa has shaped retail and consumer strategy, driving organizations towards achieving operational excellence. Her involvement with PwC's Alumni team in the GTA underscores her commitment to community engagement and fostering innovative programs.

Key Highlights:

  • Elisa discusses the motivations behind PwC's recent consumer behavior report, highlighting key demographics.
  • Insights into how small businesses can leverage this data to refine their strategies and better cater to evolving market needs.
  • Elisa shares effective strategies for retailers to attract and retain customers amidst fierce competition.
  • Examples of successful implementations that resonate with current consumer demands are explored.
  • The podcast delves into the shifting priorities of consumers, especially in light of recent economic changes.
  • Elisa advises on how businesses can adapt to maintain consumer trust and relevance.

We would like to thank Elisa Swern for her invaluable insights.

Shoutout to our sponsors for more information find their links below:

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Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In another insightful episode of the CanadianSME Small Business Podcast, e were thrilled to have Alison Simpson, President and CEO of the Canadian Marketing Association, share her expertise. Alison’s distinguished career spans across top-tier brands like Holt Renfrew and Shopify, and now she’s leading transformative educational programs at the CMA that equip marketers with cutting-edge skills.

Key Highlights:

  • Alison detailed this pivotal program designed to train marketing professionals in essential digital skills, addressing the evolving needs of Canada’s marketing landscape.
  • We discussed how this prestigious designation integrates with the DMSC program to enhance ongoing professional development.
  • Alison highlighted the CMA’s commitment to DEI in their training programs, aiming to make substantial impacts on the marketing community.
  • Alison shared her insights on the broader effects of the DMSC program on the Canadian marketing industry, emphasizing the importance of aligning training with industry demands.
  • Alison opened up about the hurdles faced while implementing extensive educational initiatives like the DMSC program, providing lessons that can benefit other organizations.

Thank you, Alison Simpson, for enriching our podcast with your deep insights into the evolution of marketing education and professional growth.

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we are joined by Hesham Fahmy, Chief Information Officer at TELUS. Hesham has been instrumental in guiding TELUS through a significant digital transformation, incorporating advanced technologies like AI and cloud solutions to enhance operational efficiency and customer service. He shares insights into TELUS’ journey, the impact of AI on customer support, and the ethical considerations of AI deployment.

Key Highlights:

  • Hesham describes TELUS’ transition from a traditional telecom to a digital-first, software-centric organization.
  • Discussion on TELUS' development of a GenAI-powered customer support tool.
  • Exploration of how TELUS addresses ethical considerations and data privacy in its AI applications.
  • Hesham offers advice to other business leaders on adopting AI technologies effectively within their operations.
  • Hesham shares exciting future projects and initiatives that continue to position TELUS as a leader in technology and customer service.

We thank Hesham Fahmy for his enlightening conversation and for sharing his expertise in driving one of Canada’s leading tech transformations. His insights are essential for anyone in the tech sector or any business leader looking to embrace digital and AI advancements.

Shoutout to our sponsors for more information find their links below:

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Xero: https://www.xero.com/ca/?source=CanadianSME

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this enlightening episode of the CanadianSME Small Business Podcast, we were joined by Katherine Clarke-Nolan, the Chief Operating Officer at Business Sherpa Group. With her extensive experience in enhancing business operations and fostering an employee-centric culture, Katherine shares valuable insights into strategic leadership and the role of a COO in small to medium-sized enterprises (SMEs).

Key Highlight Points:

  • Katherine discusses the critical timing and indicators for SMEs to consider when appointing a COO, highlighting the role's strategic importance in scaling operations and enhancing organizational structure.
  • She elaborates on the transformative impact of strategic hires like a COO in SMEs, emphasizing how such roles are investments that drive long-term growth and stability.
  • Katherine shares effective strategies for integrating senior leadership into a company, ensuring cultural fit and strategic alignment to maximize their positive impact on the team and projects.
  • Looking ahead, Katherine discusses exciting new initiatives at Business Sherpa Group that promise to keep the company at the forefront of HR and business consulting services.

With our conversation with Katherine Clarke-Nolan, it’s clear that her leadership at Business Sherpa Group is not just about maintaining efficiency but about pioneering innovations that redefine how businesses operate and thrive. Her advice to aspiring entrepreneurs and business leaders reminds us of the importance of strategic alignment and proactive adaptation in today’s fast-paced business environment. Thank you, Katherine, for sharing your deep insights and experiences, providing our listeners with valuable lessons in leadership and strategic growth.

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we dive into the world of employee-centric business culture with Chris Collins, Vice President & Managing Partner at PeopleToGo Inc. Chris has dramatically influenced the staffing industry with his commitment to fostering an environment that values its people first, propelling PeopleToGo to impressive growth and recognition, including being named a Top 100 Staffing Leader to Watch in 2024.

Key Highlights:

  • Chris shares his strategies for nurturing a culture that puts employees first, highlighting how this philosophy has been integral to the company's success and growth.
  • Discussion on the direct impact of an empowered workforce on business outcomes.
  • Insights into how PeopleToGo maintains high-value delivery to its clients in a competitive market.
  • Chris provides examples where focusing on customer value has led to significant business wins.
  • Strategies employed by PeopleToGo to attract and retain top IT talent amid a volatile job market.
  • Predictions for the future trajectory of the IT staffing and services industry.

Chris Collins' insights have illuminated the crucial role of building a robust company culture and how it can drive both employee satisfaction and business success.

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Xero: https://www.xero.com/ca/?source=CanadianSME

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this CanadianSME Small Business Podcast episode, we explore the cutting-edge world of quantum technology with James Nguyen, Co-Founder and CEO of Quantropi. Recognized as one of Ottawa’s Top Forty Under 40, James has transformed Quantropi into a leader in quantum-secure communications, setting new standards for digital security. He shares his journey from inception to innovation and how Quantropi is shaping the future of data security.

Key Highlights:

  • James discusses his transition from economics and investment to founding Quantropi, inspired by the potential of quantum technologies to revolutionize data security.
  • Learn how Quantropi distinguishes itself in the competitive quantum security market, offering unique solutions that protect against both current and emerging digital threats.
  • James details the significant hurdles encountered while developing quantum-secure technologies and how Quantropi navigated these challenges to foster innovation and growth.
  • Discover how small and medium enterprises can utilize quantum technologies to enhance their security measures and operational efficiency, ensuring they are prepared for future digital landscapes.
  • James provides insights into upcoming trends in quantum technology and how businesses should prepare to integrate these advances to stay competitive and secure.

Thank you, James Nguyen, for joining us on the CanadianSME Small Business Podcast and sharing your invaluable insights into the quantum realm. Your journey from economics to quantum innovation is not only inspiring but also a testament to the transformative power of technology in business.

Shoutout to our sponsors for more information find their links below:

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we’re thrilled to have Rebecca Kacaba, CEO and Co-Founder of DealMaker. Rebecca’s journey from a top-tier lawyer to a trailblazing entrepreneur has culminated in the creation of DealMaker, a platform transforming capital raising into a process as simple as eCommerce. Recognized as one of North America's most innovative legal minds, Rebecca’s insights will delve into the evolving world of online capital raising and the significant impact of community-driven financial strategies.

Key Highlights:

  • Rebecca discusses the moment that inspired the creation of DealMaker and how her legal background provided a unique foundation for disrupting the capital raising sector.
  • Exploration of what sets DealMaker apart from other capital raising platforms, emphasizing its unique value propositions and impact on the market.
  • Discussion on the critical role of community in the capital raising process and how DealMaker facilitates these connections to empower founders and startups.
  • A walk-through of the capital raising process on DealMaker, highlighting how the platform makes it accessible for startups of all sizes to secure funding.
  • Rebecca shares compelling success stories and notable campaigns that have thrived through DealMaker, providing inspiration and actionable insights for new entrepreneurs.

Rebecca’s vision for DealMaker as a transformative platform in the fintech space is a beacon for innovation in capital raising. Her advice to entrepreneurs underscores the importance of leveraging technology and community to not only raise capital but also build sustainable business growth.

We deeply appreciate Rebecca Kacaba for joining us and sharing such invaluable insights. Her journey and achievements with DealMaker are inspiring a new generation of entrepreneurs to think differently about funding and community engagement.

Shoutout to our sponsors for more information find their links below:

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Xero: https://www.xero.com/ca/?source=CanadianSME

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In this compelling episode of the CanadianSME Small Business Podcast, we're joined by Denis Gaudreault, Intel Canada Country Manager, who offers an in-depth look into Intel's transformative impact on technology and business. With over two decades at Intel, Denis has been pivotal in advancing AI integration across various industries, significantly enhancing operational efficiencies and economic growth. This episode delves into Intel’s "AI Everywhere" initiative, the revolutionary AI PC era, and Intel's ongoing commitment to pushing technological boundaries, which promises to reshape the competitive landscape for Canadian businesses.

Key Highlights:

  • Denis discusses the motivations and key findings of Intel's inaugural impact report, emphasizing Intel's role in enhancing industry competitiveness and technological advancements in Canada.
  • Explanation of the "AI Everywhere" initiative and its implications for Intel and various industry sectors.
  • Introduction of Intel’s new generation of processors with embedded AI capabilities.
  • Examples of AI applications that have provided businesses with a competitive edge.
  • Preview of upcoming technologies and initiatives from Intel that are set to support and empower Canadian businesses.

This conversation with Denis Gaudreault has not only highlighted the groundbreaking strides Intel is making in the tech world but also painted a picture of a future where technology is deeply interwoven with our business practices and daily lives.

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In this fascinating episode of the CanadianSME Small Business Podcast, we delved into the dynamics of Canada's hospitality sector with Ara Kharazian, Economic Research Lead at Square. Ara's expertise has illuminated pages of top-tier publications, including the New York Times and Bloomberg, bringing crucial data-driven insights into how technology is reshaping business landscapes.

Key Highlights:

  • Ara delves into intriguing findings from Square Canada's latest Coffee Report.
  • Learn about the economic forces shaping the coffee industry and strategic moves business owners can implement.
  • Examination of the current wage trends and their implications for the hospitality sector.
  • Discussion on changes in consumer behavior with rising coffee prices.
  • Ara shares vital global trends from Square's comprehensive transaction data that Canadian businesses should monitor.

A heartfelt thank you to Ara Kharazian for joining us and providing such rich and actionable insights. His contributions are invaluable to understanding and navigating the complexities of today’s market dynamics.

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Alok Ahuja's journey from Shopify to founding Trexity is a remarkable tale of innovation aimed at supporting local businesses through efficient delivery solutions. His platform revolutionizes the delivery services industry by providing quick, effective solutions for both brick-and-mortar and online businesses. In this episode, Alok shares his insights on entrepreneurship, the importance of community support, and the future of logistics.

Key Highlights:* Alok discusses his motivation for leaving Shopify to start Trexity, focusing on the desire to enhance local business operations through innovative delivery solutions. * He reflects on the early challenges and pivotal moments that helped shape the mission and goals of Trexity. * Alok outlines Trexity's rapid expansion and future plans, discussing new markets and services that are in the pipeline. * The discussion underscores Trexity's commitment to broadening its impact and integrating more communities.

We would like to thank Alok, for joining us and sharing your journey and insights with our audience.

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In this episode of the CanadianSME Small Business Podcast, we're excited to welcome Dan Balaban, Co-Founder and CEO of Greengate. A visionary in the field of renewable energy, Dan has transitioned from a tech enthusiast to a leading figure in Canada's sustainability efforts. His leadership at Greengate has not only advanced technological innovations but also significantly contributed to community development and environmental stewardship.

Key Highlights:

  • Dan shares his journey from a computer science student to becoming a pioneer in renewable energy. He discusses key moments and educational influences that directed his career path towards sustainability.
  • Insights into Dan’s strategic pivot from traditional sectors like oil and gas to renewable energy. He outlines the challenges and strategies involved in making such a significant career transformation.
  • Discussion on the broader impacts of Greengate’s projects like Travers Solar on local communities and the environment. Dan explains how these projects go beyond energy production to foster community growth and enhance environmental health.
  • Dan offers valuable advice for entrepreneurs looking to make a mark in the renewable energy sector or any industry aiming for substantial positive impact.

We are immensely grateful to Dan for sharing his experiences and wisdom. His pioneering work at Greengate serves as an inspiring model for all business leaders and entrepreneurs striving to integrate sustainability into their business models.

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In another insightful episode of the CanadianSME Small Business Podcast, we had the honour of hosting Ron Dembo, the visionary Founder and CEO of Riskthinking.AI. With an illustrious career spanning over three decades and roots in both Wall Street and Silicon Valley, Ron discusses his pioneering work in risk management. At Riskthinking.AI, he leverages his profound expertise to develop tools that help global markets assess and respond to climate-induced financial risks, redefining how businesses approach environmental challenges through innovative technology.

Key Highlights:

  • Ron shares the motivational journey behind founding Riskthinking.AI, influenced by his rich career in algorithm development and risk management.
  • Discussion on how his previous experiences shaped the mission and strategies at Riskthinking.AI.
  • Explanation of why climate change should be considered a fundamental financial risk.
  • Overview of how the regulatory framework surrounding climate risk is changing and what that means for businesses.
  • Ron discusses unexpected developments in climate risk and how Riskthinking.AI adapts its models to incorporate such events.
  • Introduction of Beyond Hindsight, a new product designed to revolutionize proactive risk management.

Ron's insights into proactive and adaptive risk management strategies offer valuable guidance for navigating the complexities of today’s environmental and regulatory challenges. We would like to thank Ron, for sharing his expertise and experiences with us.

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In another captivating episode of the CanadianSME Small Business Podcast, we delved into the mind of Derrick Poon Young, Chairman & CEO of Cloud Shift Inc. Derrick, renowned for his innovative leadership in corporate development, IT project management, and strategic relations, shares his journey and strategies for integrating technology with client-centered solutions. As the driving force behind three successful companies, Derrick’s insights provide a roadmap for navigating today's digital complexities and staying ahead in customer satisfaction.

Key Highlight Points:

  • Derrick discusses the motivations and early challenges that led to the founding of Cloud Shift, revealing the passion and vision that sparked this successful venture.
  • Explore the effective strategies Cloud Shift employs to maintain leading customer satisfaction and how these strategies are adapted to meet changing consumer demands.
  • Derrick explains how Cloud Shift cuts through the AI hype to harness genuine value from this technology, enhancing operational efficiency and client services.
  • Gain insights into Derrick’s approach to balancing leadership roles and responsibilities across multiple companies, including time management and resource allocation.
  • Derrick shares exciting future projects and directions for Cloud Shift Inc., providing a glimpse into the innovative future of the company.

Thank you, Derrick, for joining us and sharing such valuable insights. Your journey and strategies have given us a lot to consider, especially in leveraging technology to enhance business operations and customer engagement.

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In this riveting episode of the CanadianSME Small Business Podcast, we hosted Niek Van Dierdonck, the innovative founder and CEO of RedLore. With a rich background in IoT and supply chain management, and extensive experience across international roles including the automotive manufacturing industry, Niek established RedLore to address the operational challenges within these sectors. Under his guidance, RedLore has become a beacon of innovation in manufacturing and logistics, crafting pioneering solutions for global industry leaders.

Key Highlights:

  • Niek discusses the motivation behind founding RedLore and the major issues he aimed to tackle within the IoT and supply chain sectors.
  • Insights on how his previous roles have shaped the mission and strategic direction of RedLore.
  • Reflections on adapting to the entrepreneurial environment in Canada as a first-generation Canadian entrepreneur and the unique opportunities this landscape has offered.
  • Experiences with initial reluctance from large corporations and strategies employed to build trust and secure partnerships.
  • Discussion on how the market has changed since RedLore’s inception and the adjustments made to the company's strategy in response to these shifts.
  • Niek’s perspective on how Canada could better foster innovation and support for tech companies like RedLore.

We extend our deepest gratitude to Niek Van Dierdonck for sharing his journey and the innovative strides RedLore is making in the tech industry.

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In this episode of the CanadianSME Small Business Podcast, we dive into the fintech world with Chris Pedulla and Nathan Krueger, co-founders of Hiveway. With over a decade and a half of experience in technology consulting and a sharp focus on Stripe integrations, Chris and Nathan have steered Hiveway to become a leading force in the fintech sector, even earning the accolade of Stripe North American Partner of the Year.

Key Highlights:

  • Chris and Nathan share the genesis story of Hiveway and their early days grappling with startup challenges.
  • The decision to specialize in Stripe and how it strategically aligned with Hiveway’s business goals.
  • Discussion of a particularly complex or successful project that exemplifies their expertise in utilizing Stripe technologies.
  • Reflections on what this prestigious recognition means for Hiveway and how it has fueled their business growth.
  • Introduction of their Nectar Pay POS terminal, highlighting its unique features and impact on the market.

We would like to thank Chris and Nathan for sharing their insights not only on the intricacies of fintech innovations but also the importance of strategic partnerships and specialization in technology.

Shoutout to our sponsors for more information find their links below:

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Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

IHG: https://businessedge.ihg.com/s/?language=en_US

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Charles Chang, Chief Marketing Officer at Process Fusion. With a robust background in strategic marketing and over two decades in the technology sector, Charles has a unique ability to demystify complex technologies for businesses. He he discusses the transformative power of automation and AI, and shares how SMEs can leverage these technologies to enhance their operations and drive growth.

Key Highlights:

  • Charles shares insights into how Process Fusion has adapted its services to align with the evolving technological landscape, emphasizing continuous improvement and customer-focused solutions.
  • Discussion on the necessity for SMEs to automate mundane tasks, showcasing how this can free up resources and catalyze business growth, with real-life examples of significant impacts on client businesses.
  • Charles explains the potential benefits of AI for small and medium-sized enterprises, providing a clearer understanding of how this technology can be effectively utilized to streamline processes and enhance business operations.
  • Exploration of the advantages of cloud-based document management systems, and how Process Fusion’s solutions simplify workflow management, increase efficiency, and improve data security for SMEs.
  • Insight into future trends that SMEs should be aware of to stay competitive, with a focus on how staying informed can drive innovation and operational excellence.

We would like to extend our heartfelt gratitude to Charles Chang for joining us and sharing his invaluable insights. Charles’s expertise in marketing and his strategic vision for embracing technological advances at Process Fusion provide a roadmap for SMEs looking to enhance their operational capabilities and competitive edge.

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In one of our recent episodes of the CanadianSME Small Business Podcast, we featured Rishan Lye, National Consulting Leader for BDO Canada. With over two decades of experience in technology strategy and consulting, Rishan is pioneering AI and digital transformation initiatives at BDO, significantly impacting sectors like mining, financial services, and telecommunications. In this episode, we delve into BDO's innovative AI solutions, strategic technology adoption, and the transformative impact of AI on organizational performance, especially within the financial services sector.

Key Highlights:

  • Rishan introduces BDO Canada's latest AI solution tailored for the financial services industry, detailing the challenges it addresses and its potential to transform industry operations.
  • Discussion on the ideal users for this AI technology, its unique features, and how it stands out from existing market solutions.
  • Insights into the strategic considerations that financial institutions should account for when adopting AI solutions, with real-world examples of successful integration.
  • Exploration of how AI has enhanced the performance of organizations that have adopted these technologies.
  • Predictions on how AI will continue to evolve in the financial services sector and how companies can prepare for these changes.

It's been a privilege to have Rishan Lye share his profound insights on AI's role in reshaping industries, particularly financial services. His expertise has not only illuminated the path for strategic digital transformation but also emphasized the ongoing need for innovation in today's business landscape.

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In this enlightening episode of the CanadianSME Small Business Podcast, we delve deep into the transformative power of artificial intelligence with Rajeev Sharma, Co-Founder and CEO of Markovate. With over a decade of experience in digital innovation, Rajeev provides a rich perspective on the integration of AI, machine learning, and blockchain into business strategies. His dedication extends beyond corporate success, as he is actively involved in mentoring immigrants and promoting diversity in Canada's tech industry.

Key Highlights:

  • Rajeev discusses the transformative effects of AI across various sectors, offering insights into how businesses can harness this technology for a competitive advantage.
  • Exploration of sectors most likely to be transformed by AI in the near future.
  • Rajeev addresses common misconceptions about AI and provides clarity to help small and medium-sized enterprises understand and leverage AI effectively.
  • Insight into how Markovate aids businesses in overcoming these hurdles to successfully integrate AI technologies.
  • Strategies for ensuring ethical and responsible use of AI within business operations.
  • Practical advice for chief experience officers and other executives contemplating the adoption of AI in their strategies.

With our conversation with Rajeev Sharma, it's clear that the potential for AI to revolutionize business operations is immense. Rajeev's experiences and guidance provide a roadmap for entrepreneurs and business leaders looking to navigate the complexities of AI integration.

Thank you, Rajeev, for sharing your invaluable insights and for your commitment to fostering an inclusive and innovative tech environment in Canada. Your stories and expertise are not only inspiring but also instrumental in guiding our listeners through the evolving landscape of digital technology.

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In this insightful episode of the CanadianSME Small Business Podcast, we were joined by Fady Salib and Michael Salib, the dynamic duo behind Orthoplex Solutions. Fady Salib, Founder and CTO, with a solid background in systems engineering and a knack for optimizing business operations, alongside Michael Salib, Co-Founder and the brain behind business development and product design, discuss the intricacies of running a family-owned tech business. From the early days of Orthoplex to the latest social impact initiatives, this episode delves into the challenges, strategies, and success stories of this innovative enterprise.

Key Highlights:

  • Fady Salib shares the inspiration behind the company and discusses overcoming initial challenges to establish a robust business foundation.
  • Michael Salib talks about the complexities and unique dynamics of working with family members, offering insights on managing professional disagreements effectively.
  • Fady explores the current gaps in the software development market and outlines how Orthoplex Solutions is poised to address these needs.
  • Michael introduces Orthoplex's new social impact programs, highlighting their mission and the expected outcomes of these initiatives.
  • Fady explains the key components necessary for developing world-class software products that can effectively scale.

With this enriching discussion with Fady and Michael Salib, it's clear that the path to success in the tech industry, particularly in a family business, is both challenging and rewarding. Their shared experiences and the strategic insights provided are invaluable for anyone looking to navigate the complexities of the tech world or considering starting their own family enterprise.

Thank you, Fady and Michael, for sharing your journey and expertise with us. Your passion for innovation and commitment to making a social impact through Orthoplex Solutions is truly inspiring.

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for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we were joined by Deidre Lipton, SMC Lead at Microsoft Canada, to discuss the transformative impact of artificial intelligence (AI) on small and medium-sized businesses (SMBs) in Canada. Microsoft's recent SMB survey on AI adoption offers crucial insights into how these businesses are adapting to and integrating AI technologies. Diedre explores the survey's findings, emphasizing the strategic importance of AI in enhancing competitiveness and operational efficiency for Canadian SMBs.

Key Highlights:

  • Discussion on the key findings from Microsoft's SMB AI adoption survey.
  • Insights into how these findings impact the landscape of small businesses in Canada.
  • Analysis of how AI adoption influences SMBs' market positions locally and globally.
  • Introduction to Copilot for Microsoft 365 and its specific advantages for small businesses.
  • Exploration of the top benefits AI offers to small businesses, enhancing operations and customer engagement.
  • Discussion on common obstacles in AI integration for SMBs.

We would like to thank Deidre, for sharing expertise and insights, which are invaluable to our audience. It's clear that AI is not just a technological upgrade but a strategic necessity for SMBs aiming to thrive in today's digital era. Deidre’s expertise sheds light on the significant advantages and practical approaches to adopting AI, ensuring businesses not only survive but excel in a competitive marketplace.

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this insightful episode of the CanadianSME Small Business Podcast, we delve into the critical world of cybersecurity with Andrew Summerton and Dan Duran from Rhyno Cybersecurity. As President and CEO, Andrew brings his extensive knowledge in safeguarding businesses, while Dan, as Chief Technology Officer, offers a deep understanding of technological advancements in the field. Together, they address the pressing challenges small to mid-size businesses face in cybersecurity, emphasizing the importance of proper measures and partnerships to enhance digital security.

Key Highlights:

  • Discussion on why small to mid-size businesses struggle with making effective cybersecurity decisions.
  • The critical role of cybersecurity training in preventing breaches and enhancing employee awareness.
  • Focus areas for SMEs to fortify their cybersecurity defenses, including the role of AI in enhancing security measures.
  • The necessity of annual penetration tests and how Managed Detection and Response (MDR) systems complement these efforts.
  • Criteria for selecting a cybersecurity partner and the benefits of a strong partnership in improving security readiness.

We are immensely grateful to Andrew Summerton and Dan Duran for their expertise and the invaluable insights shared in this episode.

Shoutout to our sponsors for more information find their links below:

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this intriguing episode of the CanadianSME Small Business Podcast, we explore the dynamic world of SEO and digital marketing with Kim Atkinson, Co-Founder and Director at Ontario SEO. With a robust background that blends psychology with digital marketing, Kim brings a unique perspective to the digital strategies businesses need to thrive. We dive deep into the subtleties of SEO beyond mere rankings, the influence of psychological principles on marketing effectiveness, and strategies for maintaining relevance in the fast-evolving digital landscape.

Key Highlights:

  • Kim discusses why businesses focusing solely on rankings and traffic might be overlooking more crucial aspects that impact their bottom line.
  • Exploration of how Kim’s psychology background enriches her marketing strategies.
  • Strategies for keeping up with constant digital updates and changes to stay competitive.
  • The critical role of businesses maintaining control over their digital assets like Google Business Profile and websites.
  • Discussion on how businesses can leverage social media beyond routine posts to enhance customer engagement and retention.

Thank you, Kim Atkinson, for joining us and providing such rich insights into the effective use of SEO and digital marketing strategies. Your innovative approach not only illuminates the path for business owners but also encourages them to integrate deeper, more meaningful practices into their digital marketing efforts.

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this engaging episode of the CanadianSME Small Business Podcast, we dive into the world of software innovation with Babak Basseri and Steven Robyn from DivNotes Inc. Babak, the CEO and Co-founder, brings his expertise in software architecture and problem-solving from the University of Toronto, while Steven, the Marketing Operations Director, combines his business acumen and psychology background from the University of Western Ontario to drive product innovation and business growth. Together, they discuss the unique aspects of their client partnerships, the challenges and methodologies of running a tech company, and their vision for the future of DivNotes.

Key Highlights:

  • Babak discusses how DivNotes' unique partnership approach with clients distinguishes the company in the software development industry.
  • Steven shares insights into the common hurdles faced by new tech companies, particularly during planning and funding stages.
  • Babak explains the differences between Waterfall and Agile methodologies and their impact on project management.
  • Steven advises on the optimal timing for companies to engage with development agencies to leverage external expertise effectively.
  • Babak and Steven discuss DivNotes' future plans, including recent expansions and upcoming product launches.

We are profoundly grateful to Babak and Steven for sharing their expertise and insights on this episode of the CanadianSME Small Business Podcast. Their experiences and strategies at DivNotes illuminate the complexities of the tech startup ecosystem and the pivotal role of strategic partnerships in fostering growth.

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Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In another insightful episode of the CanadianSME Small Business Podcast, we are thrilled to welcome Nikki Stone, CEO of Wavemaker Canada. Nikki has an illustrious 20-year career in the media industry, noted for her dynamic leadership and commitment to promoting diversity and mentorship. In this episode, she shares valuable insights on navigating the complexities of the media landscape, fostering an inclusive culture, and driving strategic growth at Wavemaker Canada.

Key Highlights:

  • Nikki recounts her transition to CEO of Wavemaker Canada and the pivotal experiences that shaped her approach to leadership.
  • Discussion on the essential role of mentorship within the media sector and its influence on professional development.
  • Insight into the strategic measures that propelled growth at Wavemaker Canada.
  • Nikki talks about maintaining a balance between innovation and core services in a rapidly evolving industry.
  • Nikki shares her perspective on the integration of digital tools and the importance of fostering an inclusive media landscape.

It’s been a privilege to have this conversation with Nikki. Her insights on leadership, mentorship, and the innovative use of digital tools in media provide a roadmap for others in the industry and beyond.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the Indigenous-SME Small Business Podcast, we feature Lawrence Lewis, Founder of OneFeather, a transformative platform dedicated to enhancing governance, finance, and access to Aboriginal rights. Lawrence, from the We Wai Kai Nation, has spent over 25 years serving Indigenous communities and driving digital innovation to improve their lives. Through OneFeather, he has impacted over 289 First Nations, Métis, and Inuit communities across Canada with solutions like the Elections Estimator Tool and digital voting.

Key Highlights:

  • Lawrence shares the journey of creating OneFeather and the vision that led to its establishment. He discusses the challenges and motivations that drove him to focus on supporting Indigenous governance and rights.
  • Learn about the new tool that simplifies First Nations elections, making the process more accessible and transparent. Lawrence explains how this tool is revolutionizing the way elections are conducted in Indigenous communities.
  • Discover how OneFeather's digital solutions are reducing barriers and providing easier access to Aboriginal entitlements. Lawrence discusses the impact of these products on Indigenous people and their communities.
  • Hear about the tangible effects of OneFeather's services on the communities they serve. Lawrence explores how these services have improved governance and what the future holds for Indigenous empowerment.
  • Lawrence teases upcoming direct payment solutions set to launch in 2024, providing a glimpse into the next phase of innovation at OneFeather.

We would like to express our gratitude to Lawrence Lewis for joining us and his insights into the digital transformation of Indigenous governance and the profound impact of OneFeather's services on Indigenous communities are inspiring. We hope his story encourages more Indigenous entrepreneurs to leverage technology for growth and empowerment.

Shoutout to our sponsors for more information find their links below:

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Don't forget to subscribe to Indigenous-SME Small Business Magazine at www.indigenous-sme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this captivating episode of the CanadianSME Small Business Podcast, we had the privilege of speaking with Fahd Alhattab, the Founder and Leadership Development Speaker at Unicorn Labs Inc. Known for his engaging speeches that have inspired over 65,000 people, Fahd has pioneered leadership development programs that help transform managers into effective leaders, with a particular focus on managing multi-generational teams. His innovative approach has earned him a reputation as one of the most dynamic leadership development speakers in the industry.

Key Highlights:

  • Fahd shares his personal journey and the pivotal experiences that led to the founding of Unicorn Labs. He discusses the challenges he faced and the lessons learned along the way.
  • Learn about Fahd's concept of 'Unicorn Leaders' and discover how this unique leadership style can positively impact team dynamics and performance.
  • Fahd explains what disruptive leadership means and why it's crucial for entrepreneurial success in today's fast-paced business world.
  • Explore the common pitfalls and best practices for effectively managing multi-generational teams, including tools and techniques to foster a harmonious workplace.
  • Discover how digital transformation is reshaping the way leadership training is conducted, particularly within high-growth startups.

We would like to thank Fahd Alhattab for joining us on the CanadianSME Small Business Podcast. His insights into leadership and team dynamics have been enlightening and thought-provoking. Fahd's dedication to helping leaders navigate the complexities of multi-generational teams and his innovative approach to leadership training are truly inspiring. We're grateful for the opportunity to learn from him and look forward to seeing the continued impact of his work.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we are joined by Alexandra Kapelos-Peters, Founder & CEO of Cansulta, and Michele Davies, CEO Advisory Consultant & Fractional COO at Cansulta. Together, they delve into the creation and operation of Cansulta, an e-consulting marketplace designed to empower small and medium enterprises through expert consulting services. Both leaders in their respective fields, Alexandra and Michele bring a wealth of knowledge in business strategy, change management, and innovative growth solutions. Their collaboration exemplifies the transformative impact of expert guidance in today's competitive business environment.

Key Highlights:

  • Alexandra and Michele share their motivations behind founding Cansulta and their individual ventures, illustrating the passion and vision that drive successful entrepreneurs.
  • They discuss the common obstacles faced by small businesses, emphasizing how targeted consulting can provide critical support and strategic direction.
  • Real-life success stories from Cansulta’s client base showcase the measurable impact of their consulting efforts on client growth and operational improvement.
  • Practical advice on how small businesses can effectively select and collaborate with consultants to maximize benefits, including red flags to watch out for during the selection process.
  • Insights into how Cansulta continues to innovate its services to meet the evolving needs of modern businesses, staying ahead with trends like digital transformation and personalized consulting solutions.

Thank you, Alexandra and Michele, for providing such insightful perspectives and actionable advice. Your contributions to the consulting industry and your dedication to enhancing small business operations through Cansulta are truly commendable.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we are honored to welcome Brien Convery, Founder of Convery & Company, a renowned talent executive and visionary leader celebrated for his commitment to talent development and leadership. Brien's work revolves around nurturing emerging talent and building inclusive workplace cultures. Through his firm, Convery & Company, he has created transformative opportunities and strategic engagements that have driven substantial outcomes for both individuals and organizations.

Key Highlights:

  • Brien shares his journey and discusses the pivotal experiences that led him to focus on nurturing emerging talent and fostering inclusive workplace cultures.
  • Learn about the driving factors for today's emerging talent and discover how businesses can align their missions to attract and retain these individuals.
  • Brien provides practical steps for organizations to create genuinely inclusive work environments and ensure these initiatives are meaningful and impactful.
  • Explore the elements that contribute to an exceptional student work experience and understand why it is critical for both the student and the organization.
  • Brien shares his insights on the future of work and how companies can optimize their talent strategies to stay ahead in an evolving landscape.

Brien Convery, thank you for joining us and for sharing your invaluable insights into talent development and leadership. Your dedication to fostering emerging talent and creating inclusive cultures is truly inspiring and offers a beacon of guidance for businesses aiming to create more meaningful work experiences.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this fascinating episode of the CanadianSME Small Business Podcast, we delve into the transformative role of artificial intelligence in retail with Michelle Grant, Director of Strategy and Insights at Salesforce. With her extensive experience, Michelle provides a strategic vision for integrating AI technologies that revolutionize how retailers interact with their customers. This conversation focuses on the insights from the Salesforce and Retail AI Council report, exploring how AI is shaping the landscape of Canadian retail and beyond.

Key Highlights:

  • Michelle discusses the significant findings from the recent collaborative report between Salesforce and the Retail AI Council, shedding light on key trends and strategies for SMEs to adopt AI effectively.
  • Exploration of how Canadian retailers are utilizing generative AI to enhance personalization and operational efficiencies, demonstrating the technology's potential to revolutionize customer experiences.
  • The importance of a robust data strategy as the backbone of successful AI implementations, with practical steps for SMEs to develop such strategies.
  • Key considerations and advice for SMEs exploring or expanding their AI strategies within the retail sector, highlighting potential pitfalls and strategic planning.
  • Insights into how AI can be leveraged by SME retailers to not just personalize but truly immerse and enhance the customer experience, setting new standards in the retail industry.

We would like to thank Michelle Grant for her invaluable insights and for leading us through the complexities and opportunities of AI in retail.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this informative episode of the CanadianSME Small Business Podcast, we had the privilege of speaking with Natasha Walji, Managing Director at Google Canada. Natasha brings her vast experience and passion for empowering small and medium businesses (SMEs) to the digital forefront, helping them navigate and thrive in the global marketplace. With her background in poverty alleviation, public health, and support for children with disabilities, coupled with her role as an angel investor and recognition as one of Canada's Top 100 Most Powerful Women, Natasha exemplifies leadership with a deep sense of purpose.

Key Highlights:

  • Discussion on the latest trends observed in Canadian SMEs expanding their reach globally, showcasing their innovative approaches to overcoming barriers.
  • Insights into what is propelling Canadian SMEs to explore and enter new markets around the world.
  • Examination of the hurdles SMEs face when exporting goods and services to other markets, emphasizing the importance of preparedness and strategic planning.
  • Practical advice for SMEs starting their journey towards international expansion, highlighting initial steps and considerations for sustainable growth.
  • Tools and strategies to help SMEs tailor their offerings to different audiences, ensuring cultural relevance and customer engagement.
  • How SMEs can fully leverage opportunities in new markets to fuel growth and success.
  • Techniques for SMEs to build brand awareness in new markets while ensuring products are culturally relevant.
  • Sharing inspiring examples of Canadian SMEs that have successfully expanded their operations internationally.

A heartfelt thank you to Natasha Walji for sharing her invaluable insights into SME international expansion. Her expertise not only illuminates the path for Canadian businesses looking to go global but also underscores the critical role of digital tools and strategic planning in achieving international success.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this inspiring episode of the CanadianSME Small Business Podcast, we sit down with Julie Anthony, Founder & CEO of Shoppers Confidential Inc. Julie's journey from her early beginnings in St. John's to becoming a notable figure in the customer experience management industry is nothing short of remarkable. As an accomplished leader and angel investor, Julie has dedicated her career to transforming how businesses understand and improve their customer interactions. Shoppers Confidential, under her leadership, has become a cornerstone in providing bespoke customer experience solutions that not only meet but exceed the expectations of today’s discerning consumers.

Key Highlights:

  • Julie shares her path to founding Shoppers Confidential, driven by a passion for exceptional customer service and her experiences across Canada.
  • Julie emphasizes the importance of meticulously measuring customer experiences as a crucial aspect of modern business strategy.
  • Exploring the significance of competitor intelligence, Julie explains Shoppers Confidential’s approach to gathering and utilizing competitor insights to enhance client strategies, highlighting the evolution of this practice with recent advances in technology and data analytics.
  • Reflecting on the challenges posed by the global pandemic, Julie discusses how Shoppers Confidential adapted its strategies to maintain and even enhance client engagement in the face of unprecedented market conditions.
  • Looking ahead, Julie shares her insights on the evolving landscape of customer experience. She speculates on the increasing role of digital platforms and how technologies like AI and machine learning are set to revolutionize personalized customer interactions.

We would like to thank Julie Anthony, for joining us and sharing her profound insights and visionary leadership in customer experience management. Her dedication to enhancing business-client relations and empowering companies with innovative solutions offers invaluable lessons to all aspiring entrepreneurs and established business owners alike.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this compelling episode of the CanadianSME Small Business Podcast, we were honored to host Jason Falovo, Vice President and General Manager at Cradlepoint Canada. Jason brings over two decades of rich experience in the technology sector, with a focus on enterprise software, networking, and notably, the transformative power of 5G wireless strategies, IoT smart devices, and cybersecurity. His tenure at Cradlepoint, a part of Ericsson, has been marked by guiding Canadian organizations through their digital transformation, highlighting the potential of 5G and IoT technologies to revolutionize business operations.

Key Highlights:

  • Jason discusses the impact of 5G wireless networking on small businesses, emphasizing the technology's role in driving innovation and connectivity.
  • Insights into how IoT smart devices and AI are reshaping business operations, offering strategies for SMEs to integrate these technologies.
  • Jason highlights pressing cybersecurity threats for SMEs and offers strategies for protecting digital assets, with a focus on ransomware defense.
  • The importance of strategic wireless technology implementation to foster business growth and the common pitfalls SMEs should avoid.
  • Jason shares emerging technologies that SMEs should watch out for and advice on staying agile in the rapidly evolving tech landscape.

We extend our deepest gratitude to Jason Falovo for sharing his invaluable insights on leveraging wireless networking, IoT, AI, and robust cybersecurity measures to navigate the digital transformation landscape. His expertise provides a crucial roadmap for SMEs aiming to innovate, grow, and secure their operations in today's technology-driven era.

A heartfelt thank you to our partners: RBC, UPS, Xero, and Constant Contact, for their unwavering support in bringing these critical conversations to the Canadian small business community.

Stay tuned to CanadianSME Small Business Magazine at www.canadiansme.ca for more enlightening discussions, expert advice, and the latest updates to support your entrepreneurial journey.

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In this enlightening episode of the CanadianSME Small Business Podcast, we delve into the world of digital design with Darrell Corriveau, VP of Digital at Q30 Design Inc. Darrell's extensive career in leading design strategies across government, healthcare, and financial services sectors showcases his exceptional ability to bring digital experiences to life. His commitment to fostering cross-functional collaboration and his role as an educator in Interaction Design at George Brown College highlight his multifaceted contributions to the design community.

Key Highlights:

  • Darrell discusses the significance of involving the design team early in projects, illustrating how this approach can streamline processes and lead to more effective outcomes.
  • Insights into how the design process aids in identifying potential risks and the strategies employed to mitigate these risks effectively.
  • Exploring how design fosters innovation within teams and projects, highlighting the impact of design thinking on business advancements.
  • Darrell shares Q30 Design Inc.'s approach to integrating accessibility principles into digital projects, emphasizing the importance of creating inclusive experiences.
  • A look at emerging trends shaping the future of design and how Q30 Design Inc. is preparing to navigate these changes to stay at the forefront of digital design.

A heartfelt thank you to Darrell Corriveau for sharing his insights on the transformative power of design in today’s digital landscape. His expertise underscores the critical role design plays in simplifying complex projects, uncovering risks, fostering innovation, and creating accessible and engaging digital experiences.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring stories and practical advice. Let's continue to explore the boundless possibilities of design and innovation in our businesses.

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In this episode of the CanadianSME Small Business Podcast, we explore the transformative world of Agile methodologies with Anton Skornyakov, Co-Founder and Managing Director of Agile.Coach. With an impressive background that spans continents and industries, Anton brings a rich blend of academic knowledge and practical entrepreneurial experience to the forefront. Through Agile.Coach, he has guided numerous organizations to refine their work processes, enhancing their adaptability and maximizing value delivery across various projects.

Key Highlights:

  • Insight into Anton's path to entrepreneurship and the founding of Agile.Coach, including the challenges faced and overcome in establishing the venture.
  • An exploration of the concept of 'slicing work' and its significance for businesses aiming to optimize their operations for better control and value creation.
  • Discussion on common project planning mistakes and how Agile methodologies offer solutions to mitigate these issues, emphasizing the importance of starting with work slicing.
  • Anton shares how the principles of Agile can be applied beyond tech projects, benefiting organizations across commercial, nonprofit, and public sectors.
  • Strategies for companies to enhance their adaptability and foster a culture that is receptive to change and innovation.

A heartfelt thank you to Anton Skornyakov for joining us and imparting his wisdom on the Agile approach and "The Art of Slicing Work." Anton's insights provide small businesses with a fresh perspective on tackling their challenges, highlighting the pivotal role of adaptability, process optimization, and teamwork in navigating the path to success.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Website: https://slicingwork.com/

Business: https://agile.coach/de/

Book: https://www.amazon.com/Art-Slicing-Work-Navigate-Unpredictable-ebook/dp/B0CX22Z6G7

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for ongoing inspiration, advice, and the latest in business trends.

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In this engaging episode of the CanadianSME Small Business Podcast, we're delighted to have Val Steed, CPA, MA, CITP, and Director of Accountants at Zoho Corporation. With a remarkable career spanning three decades in accounting and technology, Val brings a depth of knowledge and experience to the table. Recognized twice as one of Accounting Today’s Top 100 Influential Accounting Professionals and an alumnus of Utah State University, Val's journey includes notable tenures at Deloitte Haskins and Sells, Hansen, Steed, Bradshaw & Malmrose P.C., and various prestigious roles within the AICPA. Currently, he applies his expertise at Zoho Corporation to support and guide accountants globally. This episode covers Val's insights on common cash flow issues for small businesses, effective strategies for improving cash flow, the role of technological tools in financial management, and advice for startups on managing their finances. Val also shares his thoughts on future trends in cash flow management for small businesses.

Key Highlight Points:

• Val discusses the most typical cash flow challenges small businesses face.

• Effective methods that small businesses can adopt to enhance their cash flow.

• How tools offered by Zoho can assist small businesses in better managing their cash flow.

• Val provides crucial tips for startups and entrepreneurs on managing cash flow effectively from the beginning.

• Insights into the evolving trends and future directions in cash flow management for small businesses.

We are immensely grateful to Val Steed for joining us and imparting his extensive knowledge on small business cash flow management. His expertise has shed light on the critical aspects of achieving financial stability and growth, offering valuable strategies and tools for effective financial handling. Our sincere thanks to Val for his contributions, and to our partners – RBC, UPS, and Xero – for their support. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine and visit www.canadiansme.ca for more empowering and insightful content.

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In this latest episode of the CanadianSME Small Business Podcast, we dive into the world of eCommerce with Jeeven Joseph, the head of Presales and Customer Success teams at Zoho Inventory. With over seven years at Zoho, Jeeven has played a pivotal role in forming strategic partnerships and expanding the product's marketplace ecosystem. His extensive experience in driving growth and collaboration across functional teams has positioned him as a key player in the realm of eCommerce solutions.

Key Highlights:

  • Jeeven discusses the critical factors businesses should consider when choosing between establishing their own online store or expanding their presence in marketplaces, including the implications for branding and customer reach.
  • Insights into the challenges of managing both an online store and marketplace channels, with strategies for navigating these complexities effectively.
  • Examples of businesses that have successfully leveraged both branded online stores and marketplace presence, highlighting the strategies that led to their success.
  • How Zoho Commerce and Zoho Inventory aid businesses in managing their online and marketplace operations efficiently, focusing on features that are particularly beneficial for small businesses.
  • Discussion on the essential market trends and changes in today's eCommerce environment, with advice on how businesses can remain agile and responsive, especially in managing inventory and orders.

We thank Jeeven Joseph for sharing his profound insights into eCommerce strategy, the importance of balancing multiple sales channels, and the utilization of technology to streamline business operations. His guidance offers invaluable lessons for businesses looking to navigate the complex eCommerce landscape successfully.

Shoutout to our sponsors for more information find their links below:

RBC: https://www.rbcroyalbank.com/dms/business/accounts/beyond-banking/index.html

UPS: https://solutions.ups.com/ca-beunstoppable.html?WT.mc_id=BUSMEWA

Xero: https://www.xero.com/ca/?source=CanadianSME

Constant Contact: https://www.constantcontact.com/landing1/new-marketer?utm_campaign=canadiansme&utm_medium=sponsorlogo&utm_source=brand

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes that empower your entrepreneurial spirit.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Reshma Suvish, the marketing head for Zoho’s finance and operations suite of products. Bringing over a decade of experience from her tenure at Zoho and a rich background that includes working at The World Bank, Reshma delves into the critical role of billing processes in shaping customer experiences. This discussion covers innovative billing strategies, leveraging technology to enhance billing operations, optimizing billing for subscription models to boost customer loyalty, and preparing for future trends in billing operations.

Key Highlight Points:

• Discussion on transforming the billing process from a transactional to an experiential customer touchpoint.

• Common billing issues for SMBs and innovative solutions to enhance customer satisfaction.

• How small businesses can use technology, like Zoho Billing, to streamline billing processes.

• Strategies for subscription-based businesses to improve customer loyalty through billing.

• Insights into upcoming billing trends and how businesses can adapt to these changes.

We are immensely grateful to Reshma Roy for her insightful contributions to the episode, highlighting how strategic billing practices can fortify customer relationships. Her expertise offers practical advice for businesses looking to innovate their billing processes, integrate technology effectively, and stay abreast of future trends to maintain customer satisfaction and loyalty.

Our appreciation extends to our partners – RBC, UPS and Xero – for their support in bringing these valuable discussions to our audience. For those inspired by Reshma's insights and seeking more informative content, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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In this episode of the CanadianSME Small Business Podcast, we welcome Val Steed, CPA, MA, CITP, and Director of Accountants at Zoho Corporation. Bringing over three decades of experience in accounting and technology, Val is an esteemed figure in the industry, recognized twice as one of Accounting Today’s Top 100 Influential Accounting Professionals. His illustrious career includes roles at Deloitte Haskins and Sells, Hansen, Steed, Bradshaw & Malmrose P.C., and notable contributions in the AICPA. Currently, Val uses his expertise at Zoho Corporation to support and guide accountants globally. In our conversation, Val discusses the importance of small businesses collaborating with accountants, the essential documents and tech tools for streamlined accounting processes, strategies for effective communication between businesses and their accountants, and the strategic insights accountants provide to help SMBs become more profitable and financially stable in the long term.

Key Highlight Points:

• Understanding why small businesses should work with accountants beyond traditional tax filing and accounting services.

• Insights on necessary documents and technology tools that streamline accounting processes for small businesses.

• Effective communication strategies between small businesses and their accountants for securing funds and optimizing financial strategies.

• Recommendations on the ideal frequency for small businesses to engage with their accountants.

• The kind of strategic insights small businesses can expect from their accountants to enhance profitability and financial stability.

We extend our gratitude to Val Steed for his enlightening insights on the pivotal role of accountants in the success and growth of small businesses. Val’s expertise illuminates the diverse contributions of accountants in effective financial management and strategic advisory. A special thanks to Val for sharing his valuable knowledge with us. We also thank our partners – RBC, UPS, and Xero – for their support. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine for more inspiring content and visit www.canadiansme.ca for additional information on empowering your business.

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In this engaging episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Martin Fox, the Managing Director of Robert Walters Canada. From his beginnings in Dublin to making significant strides in London and finally bringing his expertise to Toronto, Martin has played a crucial role in the recruitment landscape, guiding top-tier professionals across various sectors. Under his leadership, Robert Walters' first Canadian office focuses not just on recruitment but on empowering people and organizations to unlock their potential. Martin's insights into the hybrid work model, addressing commute concerns, enhancing workplace culture, and leveraging technology provide a comprehensive view of the modern work environment.

Key Highlights:

  • Martin discusses strategies for companies to balance in-office and remote work, emphasizing the importance of creating a compelling office environment.
  • Insights into how companies can mitigate the impact of long commutes on employee satisfaction and productivity.
  • The significance of mentorship and training programs in attracting in-office attendance and their impact on workplace culture and employee development.
  • Martin's perspective on the future of hybrid work arrangements and key considerations for companies to remain adaptable.
  • Recommendations on essential technologies and digital tools that facilitate a productive and engaging hybrid work model.

We extend our deepest thanks to Martin Fox for his invaluable contributions on navigating the complexities of the contemporary work environment. Martin's expert advice offers our audience practical solutions for embracing hybrid work, enhancing employee satisfaction, and fostering a culture of continuous improvement.

A heartfelt thank you to our partners: RBC, UPS, Xero, and Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast. Their contributions enable us to bring these critical insights to our small business community.

To our dedicated listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspirational stories, strategic advice, and the latest trends. Let’s continue to innovate, adapt purposefully, and support each other in our collective journey towards success.

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In the latest episode of the CanadianSME Small Business Podcast, we were honored to have Garry Thaniel, Senior Director and General Manager of eBay Canada, share his profound insights on e-commerce growth and innovation. With an illustrious career that spans over a decade in the retail and e-commerce sector, Garry's experiences have been pivotal in enhancing eBay Canada's support for small and medium-sized businesses (SMBs). From technological advancements to digital transformation strategies, Garry discusses eBay's role in empowering Canadian SMBs to thrive in the global digital marketplace, highlighting success stories, and offering actionable advice for businesses embarking on their e-commerce journey.

Key Highlights:

  • Insights into how eBay Canada has tailored its platform to meet the unique needs of Canadian SMBs.
  • Exploration of new tools and innovations introduced by eBay to help SMBs expand their reach and improve efficiency.
  • The importance of incorporating marketplaces as sales channels and resources for SMBs starting their digital journey.
  • Success stories from Canadian SMBs on eBay and the strategies that drove their success.
  • Strategies and technologies that SMBs can utilize to enhance customer experience and stand out in the digital marketplace.

We extend our deepest gratitude to Garry Thaniel for enlightening us with his expertise and insights on leveraging e-commerce for business growth. This episode not only demystifies the digital marketplace for Canadian SMBs but also empowers them with strategies to harness the full potential of platforms like eBay.

Our appreciation goes out to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support of the CanadianSME Small Business Podcast.

For those inspired to take their business to new heights in the e-commerce space, we encourage you to dive deeper into the strategies discussed today. Remember, the journey to digital success is continuous, and with the right approach, your business can achieve remarkable growth and innovation.

Subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspirational stories and valuable insights into the world of Canadian small business.

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In this enlightening episode of the CanadianSME Small Business Podcast, we welcome Courtney Elling, a prominent Hybrid Work Leader at Cisco Canada. Courtney brings her extensive experience in spearheading digital transformation and guiding Canadian organizations through the nuances of hybrid work environments and the digitization of the real estate sector. As a fervent advocate for flexible work practices and sustainable workspace solutions, her insights are shaping the evolving landscape of our professional environments. Beyond her professional endeavors, Courtney is passionate about spending quality time outdoors with her family and contributing to non-profit organizations.

Key Highlights:

  • Courtney discusses the critical findings of Cisco Canada's Reimagining Workspaces Survey, focusing on their implications for Canadian businesses and how these insights can inform more supportive work environments.
  • Insights into the factors fueling a preference for office work and strategic responses organizations can employ to accommodate this trend effectively.
  • Identification of prevalent gaps in the office experience and practical strategies for businesses to enhance collaboration and employee satisfaction.
  • Key elements that businesses should consider when redesigning their workspaces for the future, including the integration of sustainability and technology.
  • With AI and security often overlooked, Courtney highlights essential steps for organizations to prioritize these critical aspects in their workspace redesign efforts.

Our deepest thanks to Courtney Elling for her invaluable contributions to this discussion on the future of workspaces, digital transformation, and the pivotal role of sustainable, people-centric design principles. Her expertise offers a rich source of guidance for businesses eager to navigate the complexities of adapting to hybrid workspaces and the broader digital transformation of their operations.

We extend a special appreciation to our partners: RBC, UPS, Xero, and Constant Contact, whose ongoing support is essential in delivering these critical conversations to our small business community.

Be sure to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more engaging stories, strategic advice, and the latest trends shaping Canadian entrepreneurship.

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In this thought-provoking episode of the CanadianSME Small Business Podcast, we had the distinct pleasure of hosting Muraly Srinarayanathas, the Co-Founder and Executive Chairman of 369 Global. Muraly's journey from growing up as a third culture kid to becoming a serial entrepreneur and a visionary in global strategy exemplifies his commitment to creating inclusive and scalable business solutions. With over two decades of experience in international business and a deep-seated passion for diversity, Muraly has significantly contributed to skills training, workforce development, and the innovative use of Blockchain technology to tackle global challenges.

Key Highlights:

  • Muraly shares the inspiration behind the founding of 369 Global and the core mission driving his business ventures, highlighting how his unique background and global perspective have shaped the company's strategies.
  • Insights into how 369 Global is leveraging Blockchain technology to benefit Canadian SMEs, including specific projects aimed at impacting the SME landscape positively.
  • Key components of digital transformation essential for Canadian SMEs to succeed in the global marketplace.
  • Muraly discusses effective strategies for cultivating a culture of innovation within small businesses.
  • The importance of civic engagement and collaboration with different sectors as a pathway for small business growth.

A huge thank you to Muraly Srinarayanathas for his insightful contributions to this episode. His forward-thinking leadership at 369 Global serves as an inspiration for entrepreneurs aiming to leverage innovation, Blockchain technology, and collaborative efforts to make a significant impact.

We hope this episode motivates you to explore the boundaries of innovation, understand the transformative potential of Blockchain, and pursue collaborative ventures that not only advance your business but also contribute to societal progress.

Special thanks to our partners: RBC, UPS, Xero, and Constant Contact, whose support is invaluable in bringing these vital discussions to the small business community.

For more empowering stories and advice, make sure to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with Murtaza Khambati, the visionary Founder & CEO of Telkoware. With a passion for technology and a deep commitment to supporting the growth of small and medium-sized businesses, Murtaza has made significant strides in the tech industry. Telkoware is renowned for its comprehensive services, including website design, digital marketing, software development, and mobile app creation, all designed to propel businesses into the digital age successfully.

Key Highlights:

  • Murtaza shares the inspiration behind founding Telkoware and its mission to assist small businesses, along with the challenges encountered and strategies for overcoming them.
  • Insights into current digital marketing trends that small businesses need to be aware of to stay competitive.
  • Discussion on how digital transformation has reshaped the small business landscape and the essential steps for businesses to embrace this change.
  • Exploration of how AI technologies can benefit small businesses and the most impactful applications.
  • Murtaza outlines Telkoware's strategies for global expansion and offers advice for aspiring entrepreneurs looking to make their mark in the digital space.

A heartfelt thank you to Murtaza Khambati for joining us on the CanadianSME Small Business Podcast. His insights into leveraging technology for business growth and navigating the digital landscape are invaluable for entrepreneurs and small businesses alike. Murtaza's dedication to enhancing the digital capabilities of SMEs is not only inspiring but also instrumental in driving the future of business innovation.

Shoutout to our sponsors for more information find their links below:

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To our valued listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enriching content, expert advice, and stories of entrepreneurship that inspire and guide.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of speaking with James Cooper, a dedicated barrister and solicitor specializing in legal support for small businesses and self-represented litigants. With his law office based in the Toronto area, James brings a unique and creative approach to legal services, focusing on negotiating and mediating partnership disputes to help businesses manage their legal fees effectively. His commitment to providing flexible legal solutions underscores the importance of accessible legal aid for the growth and sustainability of small businesses.

Key Highlights:

  • James discusses his inspiration for specializing in legal aid for small businesses and the rewarding aspects of working closely with these entities.
  • An exploration of the typical causes behind the dissolution of business partnerships, emphasizing the importance of understanding and addressing these issues proactively.
  • James shares effective mediation strategies that facilitate amicable settlements between disputing business partners, highlighting the value of preserving business relationships.
  • Insight into assisting partners in parting ways amicably, with examples of positive outcomes achieved through strategic negotiation rather than litigation.
  • The significance of fostering clear communication and understanding to prevent disputes and ensure a healthy partnership dynamic.

We extend our heartfelt gratitude to James Cooper for joining us and sharing his invaluable insights into navigating the complexities of business partnerships and legal disputes. His expertise is not only a lifeline for small business owners facing legal challenges but also a beacon guiding them towards effective conflict resolution and partnership management.

Special thanks to our partners: RBC, UPS, Xero, and Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast. Their contributions are essential in bringing these important conversations to you, our small business community.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more engaging content, expert advice, and the latest updates to help your business succeed.

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In this captivating episode of the CanadianSME Small Business Podcast, we're thrilled to feature Avein Porwal, the Creative & Marketing Officer at Avefy and a standout figure at Ottawa Tech Heroes. Avein's career is a fascinating tale of transformation, transitioning from the structured world of accounting and finance into the dynamic sphere of digital marketing, branding, and creative design. His expertise encompasses a unique blend of design brilliance, search engine optimization (SEO) strategies, and marketing acumen, dedicated to elevating brands from their foundational stages to towering heights of success. Avein's personal journey underscores the transformative power of pursuing one's passions and the critical role of innovative branding in propelling business growth.

Key Highlights:

  • Avein shares his transformative journey from accounting to the creative industries, offering insights into how lessons from his initial career have been instrumental in his success in branding and design.
  • Discusses the philosophy behind effective branding and common pitfalls businesses face as they grow, alongside strategies to evolve branding to meet changing market demands.
  • Explores how design transcends mere aesthetics to become a powerful communicator of a brand's core message, with examples of design's role in revamping a client's digital identity.
  • Avein emphasizes the importance of prioritizing quality in branding and design efforts, illustrating how this principle has driven long-term benefits for his clients at Avefy.
  • Offers foresight into emerging trends in branding and design, shedding light on how Avefy is preparing to integrate these trends to deliver innovative solutions to clients.

Our heartfelt thanks to Avein Porwal for his invaluable contributions to this episode. Avein's narrative from finance to the zenith of creative achievement exemplifies the incredible impact of following one's passion and leveraging innovative branding to transform the business landscape.

We're immensely grateful for the wisdom Avein shared today, providing a beacon for entrepreneurs and business leaders to navigate the complexities of the digital market with confidence and originality. These discussions enrich our collective knowledge and challenge us to envision and execute branding and design with greater ambition and insight.

Special appreciation to our partners, RBC, UPS, Xero, and Constant Contact, for their steadfast support in fostering the growth of small and medium-sized businesses across Canada. Their dedication is a pillar of strength for the entrepreneurial community.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more engaging conversations and cutting-edge business insights.

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In this engaging episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Dr. Shamel Addas, Associate Professor & Distinguished Research Fellow of Digital Technology at Smith School of Business. With a multifaceted background that traverses engineering and information systems, Dr. Addas delves into the intricate dynamics of IT use in the workplace, focusing on the pivotal role of email. Through his expert lens, we explore the dual-edged sword of email interruptions and their tangible effects on work performance and employee well-being. Dr. Addas unveils the nuances of disruptive email content, offers sage advice on fostering mindfulness through strategic email management, and shares enlightening lessons from global best practices. Furthermore, the conversation ventures into the promising realm of AI in enhancing email productivity and strategies for harmonizing technology use with employee wellness.

Key Highlights:

  • Insightful analysis on the impact of email interruptions, identifying the types of emails that significantly disrupt work and strategies to mitigate these effects.
  • Exploring the relationship between email management practices and increased mindfulness among employees, leading to improved performance and well-being.
  • A comparative look at how different countries leverage email effectively and how these strategies can be adapted for diverse business environments.
  • An in-depth discussion on the transformative potential of AI in streamlining email management and boosting overall productivity.
  • Strategies for businesses to balance technology use with employee wellness, ensuring a synergistic relationship that promotes a healthy work environment.

We extend our heartfelt gratitude to Dr. Shamel Addas for imparting his valuable insights and pioneering research, offering our listeners actionable strategies to navigate the complex landscape of email management. This episode is a treasure trove of wisdom for small business owners seeking to enhance workplace productivity and employee satisfaction.

A special acknowledgment goes to our esteemed partners: Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive Email partner Constant Contact. Your unwavering support plays a crucial role in equipping our community with the essential tools and knowledge for thriving in the business world.

Stay inspired and ahead of the curve by subscribing to CanadianSME Small Business Magazine at www.canadiansme.ca. Join us in embracing innovative practices and insights that fuel the entrepreneurial journey.

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In this compelling episode of the CanadianSME Small Business Podcast, we're honored to have Roxy Young, Reddit's Chief Marketing and Consumer Experience Officer, as our guest. Roxy, the first LATNIX female in Reddit's C-Suite, brings a wealth of knowledge and experience, sharing her journey and the pivotal role she has played in enhancing global community engagement on Reddit. Throughout the episode, we delve into the introduction of Reddit Pro, its impact on small businesses, the importance of engaging Canadian brands with Reddit communities, success stories, practical advice, and a glimpse into the future developments from Reddit aimed at supporting small businesses. Roxy's insights offer an invaluable perspective on the power of digital communities and the strategic approaches businesses can adopt to thrive in the digital age.

Key Highlight Points:

  • A strategic initiative designed to foster community engagement for businesses, offering new ways to connect with audiences.
  • Positive feedback from the business community and success stories highlighting the adoption of Reddit Pro.
  • Strategies for Canadian brands to authentically engage with audiences on Reddit, with best practices for meaningful interactions.
  • Real-world examples of the impact of community engagement on Reddit and actionable advice for small businesses.
  • Anticipated developments from Reddit to empower small businesses and strategies for staying ahead in the digital landscape.

We express our deepest gratitude to Roxy Young for her enlightening participation in this episode. Her expertise has not only highlighted the importance of digital communities like Reddit for small businesses but also showcased the vast opportunities they provide for engagement, growth, and success. Additionally, we're thankful for the unwavering support of our partners: RBC, UPS, Xero, and Constant Contact. Their dedication greatly contributes to the wealth of knowledge we're able to share with you. Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for the latest business insights and inspiration.

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In this compelling episode of the CanadianSME Small Business Podcast, we had the privilege of speaking with David Souaid, Chief Revenue Officer and board member at Journey Capital (formerly OnDeck Canada). With an illustrious career in the FinTech industry, David's journey from co-founding Evolocity Financial Group to leading Journey Capital (formerly OnDeck Canada) is a story of innovation, resilience, and unwavering commitment to empowering small businesses.

Key Highlights:

  • David shares his initial draw to the FinTech space and his passion for supporting SMEs, alongside crucial lessons for aspiring leaders.
  • Strategies that helped overcome the hurdles of recent economic downturns and their influence on Journey Capital's (formerly OnDeck Canada) small business support approach.
  • The role of technology in streamlining the lending process, distinguishing Journey Capital's (formerly OnDeck Canada) from traditional lenders, and David's excitement about FinTech's emerging trends.
  • Predictions for the small business lending landscape over the next decade and the significance of embedded finance in shaping this future.
  • David's number one business tip for entrepreneurs, reflecting the guiding principles of his success with Journey Capital (formerly OnDeck Canada).

A heartfelt thank you to David Souaid for sharing his invaluable insights and experiences with us. This episode not only highlighted the significant role of FinTech in supporting small businesses but also provided a roadmap for entrepreneurs navigating the complexities of modern lending.

We extend our appreciation to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their continued support of the CanadianSME Small Business Podcast.

Stay informed, stay inspired, and continue to explore the potential of FinTech in your entrepreneurial journey by subscribing to CanadianSME Small Business Magazine at www.canadiansme.ca.

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In this insightful episode of the CanadianSME Small Business Podcast, we were honored to host Robert Barton, CTO of Cisco Canada and a Distinguished Architect. A graduate of the University of British Columbia in Engineering Physics, Rob Barton is a celebrated author and a leading voice in areas ranging from Quality of Service to the Internet of Things. His work, particularly in the realms of AI/ML applied to networking systems, cybersecurity, and leading Cisco’s academic research partnership program, has been instrumental in advancing industry standards. With numerous patents in wireless communications, network security, and more, Rob’s contributions have been pivotal in shaping the future of digital infrastructure.

Key Highlights:

  • Rob discusses the significance of Cisco's Cybersecurity Readiness Index, shedding light on Canadian organizations' current state of cybersecurity preparedness and identifying key areas that require immediate attention.
  • Key strategies organizations should prioritize to bolster their cybersecurity posture, as derived from the Index's findings.
  • An overview of how Cisco is empowering Canadian organizations to enhance their cybersecurity readiness against evolving digital threats.
  • Insights into how AI/ML technologies are being harnessed to strengthen cybersecurity measures, with a focus on protecting SMEs.
  • Rob outlines the critical areas Canadian SMEs should concentrate on to future-proof their cybersecurity defenses in an ever-changing threat landscape.

We extend our deepest gratitude to Robert Barton for sharing his invaluable insights and expertise on cybersecurity readiness. His advice offers a roadmap for Canadian SMEs to strengthen their defenses against digital threats, emphasizing the importance of proactive measures and the utilization of advanced technologies like AI and ML in cybersecurity.

A heartfelt thank you to our partners: RBC, UPS, Xero, and Constant Contact. Their support is crucial in facilitating these essential discussions within our small business community, helping to ensure that Canadian SMEs remain informed and prepared in the face of cybersecurity challenges.

To our valued listeners, we thank you for joining us on this informative journey. We encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enlightening conversations and expert advice tailored to the Canadian SME landscape.

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In a digital era where cyber threats loom larger than ever, Keith Green and Andy David, Co-founders of Unique Black Boxes Inc., stand as vanguards of cybersecurity for small and medium-sized enterprises (SMEs). With a blend of entrepreneurship, innovation, and a deep understanding of digital landscapes, they've engineered a Backup & Disaster Recovery Solution that promises not just data protection, but a robust defense mechanism against cyber threats. Their journey from conceptualizing Unique Black Boxes Inc. to delivering a product that addresses the acute need for effective data security among SMEs underscores a commitment to innovation and safeguarding digital assets against ever-evolving cyber risks.

Key Highlights:

  • Exploration of the need for Unique Black Boxes Inc. in the SME marketplace, highlighting the device's distinctive features and its role in transforming data security and business continuity.
  • Discussion on how the BCS-4000 device benefits the broader business community by enhancing data security, reducing downtime, and offering peace of mind in the face of cybersecurity threats.
  • Insight into the alarming statistic that 92% of Canadian SMEs are not adequately backing up their data, underscoring the importance of regular, automated data backups facilitated by their solution.
  • The critical role of employee training and awareness in combating cyber threats, along with practical advice for enhancing cybersecurity vigilance among staff.
  • Information on how businesses can connect with Unique Black Boxes Inc. for cybersecurity solutions, including upcoming events and engagement channels.

A huge thank you to Keith Green and Andy David for joining us and shedding light on the crucial role of cybersecurity in the sustainability and growth of SMEs. Their innovative approach through Unique Black Boxes Inc. not only addresses the technical aspects of cyber defense but also emphasizes the importance of proactive measures and education in building a cyber-resilient business environment.

We extend our gratitude to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support in making these vital conversations possible.

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful content aimed at fostering growth, innovation, and resilience among Canada's SMEs.

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In this compelling episode of the CanadianSME Small Business Podcast, we were privileged to host Trevor Cootes, a luminary in the field of Indigenous Economic Development and the Founder of Cootes (Hiiyiqhsath) Consulting. With an illustrious career marked by leadership roles within the Huu-ay-aht First Nations and significant contributions to Indigenous economic strategies across Canada, Trevor has dedicated his life to enhancing the economic landscape for Indigenous communities. Through strategic initiatives, including the launch of transformative grant programs for entrepreneurs and substantial investments in business enterprises, Trevor's efforts have not only spurred economic growth but also paved the way for a more inclusive and diverse Canadian economy.

Key Highlight Points:

  • Trevor's transition from a traditional family background to a key figure in Indigenous Economic Development, including the personal and professional experiences that shaped his approach.
  • Insight into the unique position and contributions of First Nations to Canada's economic fabric and examples of successful Indigenous integration and impact.
  • An exploration of the evolution of First Nations' roles in commerce and the emerging opportunities for economic participation and growth.
  • Discussion on initiatives and programs effective in fostering First Nations business development, highlighted by the Huuayaht entrepreneur grant program.
  • The significance of partnerships between Indigenous and non-Indigenous entities for economic development, including Trevor's personal experiences with collaborative success.

Our conversation with Trevor Cootes has illuminated the critical pathways and possibilities for advancing Indigenous economic development within Canada. His unparalleled dedication and innovative approaches to fostering entrepreneurship and sustainable growth among Indigenous communities offer a model for both inspiration and action.

We are also deeply grateful to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring stories and strategic insights designed to elevate your business journey.

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In this enlightening episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Rachel Rodrigues, EY Canada Entrepreneur Of The Year Program Director and Assurance Partner at EY Private. With her extensive experience, Rachel has become a pivotal figure in guiding entrepreneurs and private businesses through intricate challenges, showcasing her commitment to nurturing the entrepreneurial spirit across Canada. Her work emphasizes the importance of diversity and inclusivity in the entrepreneurial ecosystem, underlining her belief in entrepreneurs' significant role in driving economic growth and innovation.

Key Highlight Points

  • Rachel discusses the comprehensive criteria used in the EY Entrepreneur Of The Year program to evaluate candidates, focusing on the balance between financial success, innovation, and community impact.
  • Insights into how the program stays responsive to the changing dynamics of entrepreneurship, including the evaluation of leadership, resilience, and strategic vision.
  • The strategies and initiatives the EOY program implements to foster diversity and inclusivity, particularly in supporting women entrepreneurs.
  • A look into specific efforts by the EOY program to uplift women in the entrepreneurial realm and the impact of these initiatives on their visibility and success.
  • Rachel shares her vision for the future of entrepreneurship and women's leadership, alongside how the EOY program plans to evolve to continue recognizing entrepreneurial achievements.

In this engaging session with Rachel Rodrigues, we're inspired by the transformative impact of the EY Entrepreneur Of The Year program on the entrepreneurial landscape in Canada and beyond. Rachel's dedication to fostering an accessible, diverse, and inclusive environment for entrepreneurs shines through, highlighting the pivotal role of innovation and strategic leadership in driving business success.

We'd also like to extend our gratitude to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support of the CanadianSME Small Business Podcast.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insights and inspiration.

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In this episode of the CanadianSME Small Business Podcast, we dive deep with Iggy Domagalski, President & CEO of Wajax, a leader in industrial products and services with a storied history since 1858. From steering Tundra Process Solutions to his impactful tenure in financial services, Iggy brings a dynamic blend of experience, innovation, and strategic leadership. Celebrated as one of Canada’s Top 40 Under 40 and a leading inspirational entrepreneur, Iggy’s journey embodies the essence of transformational leadership. Beyond his corporate achievements, Iggy's dedication to philanthropy and advisory roles in the Kids Cancer Care Foundation of Alberta and the Business Council of Canada highlights his commitment to societal advancement.

Key Highlights:

  • Insight into Iggy’s value-driven leadership at Wajax and its influence on corporate culture and strategic direction.
  • Expert perspectives on evaluating and integrating acquired businesses for seamless organizational synergy.
  • Tactics employed by Wajax in scaling operations while preserving the agility of a nimble enterprise.
  • Iggy’s firsthand account of transitioning a privately-held company into the portfolio of a public corporation.
  • A look into Wajax’s recent acquisitions, future plans, and how these initiatives align with the company’s strategic vision.

Our profound gratitude goes to Iggy Domagalski for his participation in this episode, offering deep dives into the intricacies of leading with values, strategic acquisitions, and scaling businesses for long-term success. Iggy's narrative is a compelling guidepost for innovation, strategic growth, and leadership excellence.

We're especially thankful to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast.

To our esteemed listeners, we trust that Iggy's story and insights have fueled your motivation to pursue growth and excellence in your own ventures. Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for a treasury of inspiring stories and actionable advice.

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In an era where cyber threats loom large over every business, Randy Purse stands as a beacon of expertise and guidance for small and medium-sized enterprises (SMEs). With a distinguished career transitioning from military operational roles into the forefront of cybersecurity training and education, Randy now channels his vast experience into empowering businesses to fortify their defenses in the digital age. At the Catalyst, he spearheads initiatives to demystify cybersecurity for SMEs, offering tailored training and strategies to navigate the complex cyber landscape confidently. This episode of the CanadianSME Small Business Podcast delves into the critical importance of cybersecurity awareness, practical measures SMEs can implement, and the ongoing efforts to cultivate a robust cybersecurity workforce to safeguard the future of business in Canada.

Key Highlights:

  • An exploration of why SMEs are particularly vulnerable in the digital landscape and actionable steps to mitigate these risks.
  • Insight into the prevalent cyber threats facing SMEs and how understanding these can guide better defense strategies.
  • Practical advice on overcoming cybersecurity challenges, including recommended tools and practices for SMEs.
  • Discussion on the support available to SMEs aiming to strengthen their cybersecurity measures.
  • How the Catalyst is contributing to the development of a skilled cybersecurity workforce, ensuring SMEs have access to the expertise needed for future security challenges.

A heartfelt thank you to Randy Purse for sharing his unparalleled insights and guidance with us. Randy's dedication to enhancing cybersecurity awareness and resilience among SMEs is not just commendable but essential in today's digital-first business environment.

We extend our gratitude to our partners: Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support in bringing these crucial conversations to light.

Don't miss out on more invaluable insights and strategies to help your business thrive—subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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In this episode, we delve into the entrepreneurial spirit and innovative mindset of Trevor Greenway, Co-Founder and CEO of interVal. Based in London, Ontario, Trevor has carved a niche in the fintech industry by offering a platform that revolutionizes how service providers like accounting firms and banks support their SMB clients with real-time data and actionable insights for growth. Here are the key highlights from our conversation:

Key Highlights:

  • Trevor shares the inception story of interVal, detailing his journey from the M&A space to leading a fintech revolution, emphasizing the importance of real-world experience in identifying market needs.
  • Discussion on the challenges SMBs face in accessing the tools and insights needed for expansion, and how interVal is bridging this gap.
  • Insights into the common hurdles startups face when scaling and strategies for success.
  • Trevor's perspective on emerging technologies poised to significantly influence SMB growth and operations.
  • How constant performance feedback benefits business owners, with a broader look at its impact on the Canadian business landscape and economy.

A heartfelt thank you to Trevor Greenway for joining us on the CanadianSME Small Business Podcast. Trevor's journey with interVal shines a light on the critical role of innovative fintech solutions in empowering small and medium-sized businesses across Canada.

This conversation serves as a reminder of the dynamic and resilient nature of Canadian entrepreneurship, with technology playing a pivotal role in shaping a prosperous future for SMBs.

We extend our gratitude to our partners: Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive Email partner Constant Contact for their ongoing support.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more engaging content and resources to fuel your entrepreneurial journey.

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In this insightful episode of the CanadianSME Small Business Podcast, we had the privilege of hosting Dr. Francesco Barbera, the Founding Academic Director of the Family Business Institute at the Ted Rogers School of Management. Dr. Barbera, renowned for his work in family business, shares his journey, the inspiration behind the institute, and its significance in today's business landscape. From overcoming challenges faced by SMEs to embracing the future of family businesses, this episode delves into the critical role of education, innovation, and community engagement in ensuring the longevity and prosperity of family-operated ventures.

Key Highlights:

  • Dr. Barbera recounts his path to becoming a leading figure in family business education and research, highlighting the blend of academic excellence and practical experience.
  • Discussion on the unique hurdles SMEs face and the institute's role in providing tailored solutions, emphasizing succession planning, family dynamics, and the balance between work and life.
  • Insights into how businesses and students can engage with the Family Business Institute's initiatives for mutual growth and learning.
  • The impact of the institute's cutting-edge teaching methods on preparing students for real-world family business scenarios, bridging theoretical knowledge with practical applications.
  • Visionary thoughts on the evolving landscape of family businesses in Canada, including the integration of technology and the importance of succession planning.

Thank you for joining us for another enriching episode of the CanadianSME Small Business Podcast with our esteemed guest, Dr. Francesco Barbera. This discussion not only highlighted the essential role family businesses play in our economy but also the innovative strides being made in education and support for these entities. We're reminded of the power of community, education, and strategic thinking in navigating the complex dynamics of family business.

A special shoutout to our supportive partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, whose contributions continue to make these conversations possible.

To our engaged listeners, your commitment to learning and growth is what drives this community forward. Be sure to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insights and strategies designed to propel your business journey forward.

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In this episode of the CanadianSME Small Business Podcast, we delve into the remarkable career of Jody Brooker-Thompson, a luminary in the broadcast industry with over 25 years of experience. From her humble beginnings to managing three radio stations and five websites, Jody's story is one of unwavering dedication and visionary leadership. Her roles in various professional associations and her commitment to community development through service on boards and charitable fundraisers have marked her as a stalwart advocate for excellence and innovation in broadcasting and marketing.

Key Highlights:

  • Jody shares her initial attraction to the broadcast industry and how it molded her leadership and marketing strategies, offering advice to newcomers in the field.
  • The significant impact of organizations like the OAB on professional growth and station strategies is discussed, highlighting the importance of community in career development.
  • Insights into creating effective marketing plans for small businesses, with radio advertising playing a crucial role.
  • Jody emphasizes how community service has shaped her business approach, sharing memorable intersections of professional expertise and community involvement.
  • Predictions on the direction of radio and digital marketing, with advice on emerging technologies small businesses should consider.

We thank Jody Brooker-Thompson for her invaluable insights and dedication to fostering growth within the broadcast industry and beyond. A special acknowledgment to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support of the CanadianSME Small Business Podcast.

To our esteemed listeners, your commitment to learning and adaptation is the key to thriving in today's business landscape. Subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspirational stories and practical advice to guide your entrepreneurial journey.

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In this inspiring episode of the CanadianSME Small Business Podcast, we're honored to feature Angela D'Amato van den Hout, a leader in Indigenous economic development and the strategic mind behind Seven Generations. With an impressive background in business management, environmental sustainability, and Indigenous geographies, Angela is dedicated to advancing the sovereignty of Indigenous communities through thoughtful economic development strategies. Her work is marked by a commitment to creating innovative opportunities and fostering partnerships between Indigenous and non-Indigenous stakeholders, with a keen eye on balancing financial, social, and environmental objectives. Angela's deep commitment to infusing traditional Indigenous perspectives into her projects positions her as a key influencer in the field of Indigenous economic development.

Key Highlight Points:

  • Angela shares the motivations behind her focus on Indigenous economic development and the impact of her education on her entrepreneurial path.
  • Insights into best practices for business governance and communication with Indigenous leadership.
  • The advantages of employing skilled contractors within the framework of Indigenous economic development projects.
  • Angela discusses her recent board appointment and the responsibilities it entails towards supporting Indigenous housing initiatives.
  • Angela outlines her goals for Seven Generations and her approach to blending traditional Indigenous values with modern business practices for a sustainable future.

Our sincere thanks to Angela D'Amato van den Hout for enlightening us with her experiences and vision for Indigenous economic development. Her strategic approach at Seven Generations serves as an invaluable model for how to effectively merge Indigenous values with contemporary business strategies to support community sovereignty and sustainable development.

A special acknowledgment to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, and exclusive accounting software partner Xero and exclusive E-mail partner Constant Contact for their support of the CanadianSME Small Business Podcast.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more engaging stories and expert advice.

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In this compelling episode of the CanadianSME Small Business Podcast, we were honored to host Christie Rall, Partner of Transformation at Mercer. Christie's depth of knowledge across various sectors including entertainment, media, and healthcare has distinguished her as an influential leader in driving organizational change and talent engagement. This episode delves into Mercer's Global Talent Trends Study, exploring the profound shifts in the workplace, the implications for Canadian businesses, AI's double-edged role in productivity, and the evolving relationship between sustainability, trust, equity, and digitization in business practices.

Key Highlights:

  • Insight into Mercer's comprehensive study revealing critical shifts in workplace dynamics, emphasizing agility, trust, resilience, and digital transformation.
  • Discussion on the cautious optimism among Canadian executives regarding AI, juxtaposed with challenges in adapting workforce skills to technological advancements.
  • The balance between structural changes and employee well-being, highlighting the intersection of financial stability, health, and organizational growth.
  • The imperative of maintaining trust and equity amidst rapid technological adoption, and strategies for aligning organizational values with employee experience.
  • Recommendations for Canadian businesses on integrating AI within workforce strategies to foster a digitally fluent organization that prioritizes human-machine collaboration.

A heartfelt thank you to Christie Rall for joining us on the CanadianSME Small Business Podcast and providing such insightful perspectives on the future of work, talent optimization, and the strategic integration of AI. Christie's expertise sheds light on the crucial strategies businesses must adopt to navigate the complexities of the evolving global talent landscape and embrace a sustainable and equitable future.

We extend our gratitude to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support in making these important discussions possible.

To our audience, thank you for engaging with us on this journey through the intricacies of talent trends and organizational transformation. Your commitment to growth and innovation is the driving force behind our community. Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enriching content designed to empower your entrepreneurial spirit.

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In this inspiring episode of the CanadianSME Small Business Podcast, we were honored to welcome Dr. Steve Gupta, the Founder and Chairman of The Gupta Group. A prominent figure in Toronto's real estate sector, Dr. Gupta's story of resilience, innovation, and philanthropy illuminates the path to creating an impactful legacy in business and community service. From his initial move to Canada with just $108 to his rise as a leader in developing prestigious hotels and residential properties, Dr. Gupta's journey encapsulates the essence of the entrepreneurial spirit. This episode delves into his early challenges, the vision behind his philanthropic efforts, the groundbreaking Yonge City Square project, and his invaluable advice for aspiring entrepreneurs.

Key Highlight Points:

  • Dr. Gupta shares his compelling story from his initial days in Canada to establishing The Gupta Group as a dominant force in the real estate industry.
  • Insights into the obstacles Dr. Gupta faced early on and strategies for navigating through adversity.
  • A look into Dr. Gupta's philanthropic endeavors, including a significant donation to TMU, reflecting his commitment to education and community welfare.
  • The innovative vision behind Yonge City Square, showcasing The Gupta Group's approach to transformative urban development and community building.
  • Dr. Gupta offers sage advice for those looking to build a lasting legacy in real estate or any sector, emphasizing vision, hard work, and community engagement.

Our heartfelt thanks to Dr. Steve Gupta for sharing his remarkable journey and insights with us. His narrative not only serves as a blueprint for entrepreneurial success but also highlights the importance of giving back to the community and pioneering innovative projects that enrich urban landscapes.

A special thank you to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support of the CanadianSME Small Business Podcast.

Don’t forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more stories of inspiration and practical insights designed to empower your entrepreneurial journey.

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In this insightful episode of the CanadianSME Small Business Podcast, we featured Kristy O’Leary, the visionary Chief Strategist of Decade Impact. With a unique blend of expertise in fine arts, political theory, and entrepreneurship, Kristy has carved a niche in using business as a force for comprehensive betterment — socially, environmentally, and economically. Her leadership at Decade Impact is pioneering a new paradigm where sustainability, ESG (Environmental, Social, and Governance) criteria, and impact design are at the heart of business strategy. This episode dives into Kristy's entrepreneurial journey, the essence of B Corp Certification, critical facets of business sustainability, the evolving role of ESG criteria, and the power of community in fostering sustainable initiatives.

Key Highlight Points:

  • Kristy discusses how her upbringing in an entrepreneurial family influenced her multidisciplinary approach to impact-driven business and the formation of Decade Impact.
  • Insight into the B Corp Certification process, common challenges businesses encounter, and how Decade Impact assists companies in navigating these hurdles towards achieving certification.
  • Exploration of often overlooked elements in sustainability efforts, with success stories of how Decade Impact has guided businesses to realize their sustainability goals.
  • Predictions on the future of ESG criteria in business strategy and actionable steps businesses should take today to not just meet but excel in these standards.
  • The importance of building communities around sustainability efforts and advice for businesses seeking to deepen industry or community engagement in sustainability.

A profound thank you to Kristy O’Leary for sharing her journey and the transformative work underway at Decade Impact. This conversation with Kristy not only sheds light on the intricacies of incorporating sustainability into business models but also on the significant potential businesses hold in driving positive change.

Our gratitude extends to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their continued support of the CanadianSME Small Business Podcast.

Don’t forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring content.

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In this episode of the CanadianSME Small Business Podcast, we were honored to welcome Kayla Fenton, Senior Product Manager for Sustainable Packaging Operations at Amazon. With her extensive background in sustainability, policy, and urban planning, Kayla is at the forefront of Amazon's efforts to minimize packaging waste through innovative and sustainable operations. Her role in the Ships in Product Packaging (SIPP) program and her dedication to reducing operational and material waste demonstrate the potential for large corporations like Amazon to lead in environmental stewardship while maintaining economic efficiency. Kayla shares her journey from her academic roots at the University of Texas at Austin to her impactful work in sustainable packaging, offering insights into the challenges and successes of integrating sustainability into one of the world's largest companies.

Key Highlight Points:

  • Kayla discusses her background and the path that led her to champion sustainability initiatives within Amazon, highlighting the challenges and solutions in making sustainability a core part of operations.
  • Insights into the extension of Amazon's sustainable packaging efforts and how it influences the broader marketplace, including the process for third-party sellers to engage with the SIPP program.
  • An overview of how the Ships in Product Packaging program operates, its criteria, and the significant benefits observed from its implementation for Amazon and its customers.
  • The advantages of Amazon's sustainable packaging initiatives for selling partners and customers, with feedback from those who have experienced these changes firsthand.
  • Kayla shares future directions for Amazon's sustainable packaging solutions in Canada and the company's long-term goals for reducing packaging waste.

A heartfelt thank you to Kayla Fenton for joining us and shedding light on the significant strides Amazon is making in sustainable packaging. Her expertise and dedication underscore the critical role that innovation and commitment play in addressing environmental challenges within the corporate sector.

We also express our gratitude to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support of the CanadianSME Small Business Podcast.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring content.

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In this episode of the CanadianSME Small Business Podcast, we delve into the dynamic world of finance and accounting with Monil Raju Shah, Co-Founder of Finsync Solutions Inc. Monil, an INTER-CA professional and Virtual CFO, boasts a decade of experience in Accounting & Tax Compliances. His collaboration with CPAs to enhance their growth journeys while significantly reducing operational costs has led to savings of over $500K annually for clients. Leading a proficient team of 20, Monil exemplifies excellence in service delivery and client satisfaction, making Finsync a beacon of innovation in strategic accounting outsourcing.

Key Highlight Points

  • Monil shares his inspiration for embarking on the entrepreneurial journey and the founding story of Finsync Solutions Inc., along with the hurdles encountered and strategies for overcoming them.
  • An explanation of the critical differences between these concepts, and how Finsync utilizes these models to deliver value to clients.
  • Insights into how Finsync's offshoring solutions generate substantial savings for clients in the accounting sector, supported by real-life success stories.
  • Discussion on the integration of Artificial Intelligence within Finsync's offerings and predictions for future AI advancements in the accounting industry.
  • Monil outlines the measures Finsync takes to ensure the utmost security and confidentiality of client data, addressing potential challenges and solutions in data protection.

A heartfelt thanks to Monil Raju Shah for sharing his expertise and the transformative work being done at Finsync Solutions Inc. This conversation sheds light on the crucial role of innovative financial strategies, the effectiveness of offshoring, the cutting-edge application of AI in accounting, and the non-negotiable importance of data security in the modern business landscape.

We’d also like to thank our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact.

Don't forget to subscribe to CanadianSME Small Business Magazine by visiting our official website, www.canadiansme.ca, for more insights and resources tailored for SMEs in Canada.

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In this insightful episode of the CanadianSME Small Business Podcast, we had the privilege of welcoming John Klassen, President of DENSO Manufacturing Canada, Inc. Leading the Guelph, Ontario, manufacturing facility of DENSO, one of the world's largest automotive suppliers, John has played a pivotal role in making the site a top local employer and a key player in the automotive industry. His leadership has driven the facility towards significant achievements in safety, quality, and profitability. With a rich background in the automotive industry, including impactful roles at UBE Automotive and Vari-Form before joining DENSO in 2006, John has been a key figure in the company's strong business performance and community engagement efforts.

Key Highlights:

  • John shares insights on creating a people-focused culture within organizations, addressing the challenges and strategies for cultivating such an environment.
  • An exploration of DENSO's commitment to employee development, highlighting the impact of training initiatives on both individual growth and overall business success.
  • Discussion on DENSO's active role in community initiatives, reflecting on how these efforts align with the company’s broader business philosophy.
  • Insights into maintaining a supportive work environment in the competitive manufacturing industry, along with addressing common misconceptions about the sector.
  • An overview of key achievements and unique initiatives at the Guelph location, such as the Build-a-Bike program, underscoring DENSO's commitment to the community and its role as an exemplary employer.

We extend our deepest appreciation to John Klassen for sharing his expert insights and exemplifying the impact of purposeful leadership in both business performance and community contribution. His dedication to fostering a positive workplace culture, commitment to employee development, and active community involvement showcases the comprehensive approach required for successful corporate leadership. A special thank you to our partners: RBC, UPS, Xero, and Constant Contact, whose support enhances our mission to provide valuable content to the small business community.

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspirational stories and strategic advice.

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In this latest episode of the CanadianSME Small Business Podcast, we dive into the fascinating journey of Greg Rohn and Moishe Posner, the dynamic duo behind GMD Wholesale. With Greg's extensive background in sales and marketing complemented by Moishe's visionary approach to distribution and drop-shipping, they've transformed GMD Wholesale into a leading distributor representing over 50 unique brands. Their story from inception to achieving considerable success in the retail and consumer products sectors underscores the essence of innovation, partnership, and strategic navigation through the business landscape.

Key Highlight Points:

  • Exploration of how Greg and Moishe's partnership was formed, the inspiration behind GMD Wholesale, and the impact of their diverse backgrounds on the company's direction and ethos.
  • Insights into maintaining significant business relationships, including examples of how these connections facilitated GMD's growth and overcame challenges.
  • Discussion on the strategic decision to adopt a distinctive business model centered on distribution and drop-shipping, including the implementation challenges and confidence-building measures.
  • Examination of key challenges and pivotal decisions that spurred company growth, especially during economic downturns, and effective strategies for navigating these challenges.
  • Reflections on the primary keys to business success, their influence on Greg and Moishe's decisions, and the principle's evolution with GMD Wholesale's continuous growth and adaptation.

This episode with Greg Rohn and Moishe Posner not only shines a light on their remarkable journey with GMD Wholesale but also offers profound insights into the entrepreneurial spirit. Their story is a vivid illustration of how dedication, strategic innovation, and robust partnerships can lead to outstanding business achievements. Greg and Moishe's advice to aspiring entrepreneurs emphasizes the significance of perseverance, adaptability, and the nurturing of strong business relationships as foundational elements for success.

We're also grateful to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast.

Stay subscribed to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring stories and actionable business insights.

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This episode of the CanadianSME Small Business Podcast features David Lahey, President & CEO of Predictive Success Corporation, as he delves into the intricacies of talent optimization and leadership in the digital age. With an extensive background that includes an MBA from the Smith School of Business and graduate work at Harvard and the University of Toronto, David brings a wealth of knowledge and experience. Through Predictive Success Corporation, David has championed the integration of predictive analytics and behavioral insights to forge high-performing teams and innovative business strategies, earning significant accolades along the way.

Key Highlight Points:

  • David shares his transformative journey to becoming a leading figure in talent optimization, emphasizing the lessons learned from overcoming career challenges and the impact of diverse global experiences on his leadership style.
  • He discusses the art and science behind constructing elite teams, highlighting the significance of understanding and leveraging individual and collective strengths.
  • David explains how behavioral analytics revolutionize employee engagement and satisfaction, offering strategies for small businesses to incorporate these insights into their operations.
  • Insights into adapting leadership styles to meet the needs of a multigenerational workforce, with a focus on engaging and motivating Gen Z employees.
  • David teases the content of his upcoming book, 'From Hire to INSPIRE,' and outlines future projects aimed at advancing the field of talent optimization.

Our heartfelt thanks go to David Lahey for sharing his profound insights and experiences with us. His expertise in building elite teams, embracing generational dynamics, and employing behavioral analytics for talent optimization provides our listeners with invaluable strategies for leading successful and adaptive businesses.

We also express our gratitude to our partners—RBC, UPS, Xero, and Constant Contact—for their support in bringing these enriching discussions to our audience. For more empowering content, remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca. Inspired by David's guidance, let's continue to foster growth, innovation, and strategic excellence within our teams and businesses.

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In this enlightening episode of the CanadianSME Small Business Podcast, we sit down with Ben Wise, the co-founder of Captivate. Ben, alongside his colleague Darren, has transformed his journey from a novice to a master in sales and negotiation, demonstrating that these are skills that can indeed be honed over time. At the core of their company, Captivate, lies the mission to empower others by teaching the psychology of persuasion in business through newsletters, speaking engagements, and training sessions. Ben shares his entrepreneurial journey, the emotional intelligence in decision-making, the basic human truths that influence change, tactics for improving persuasion, and strategies for incorporating psychology into business practices.

Key Highlight Points

  • Ben discusses the critical moments and lessons learned throughout his entrepreneurial path, highlighting the value of adaptability and self-discovery.
  • Insights into how understanding emotions can significantly influence the outcomes of negotiations, emphasizing the role of empathy.
  • Ben outlines three fundamental truths that affect decision-making and change, offering a blueprint for effective persuasion.
  • Practical, actionable tactics that anyone can employ to boost their persuasive abilities in business contexts.
  • Strategies for integrating psychological principles into business operations, including tips for beginners and common pitfalls to avoid.

Our conversation with Ben Wise and Darren Chiu in this episode has shed light on the indispensable role that psychology plays in business, particularly in the realms of negotiation and persuasion. Their expertise reminds us that understanding the human aspect behind business interactions is crucial for success. By applying the principles and tactics discussed, entrepreneurs can navigate the complex landscape of business negotiations with greater empathy, effectiveness, and strategic insight.

A heartfelt thanks to Ben and Darren for sharing their profound knowledge and to our listeners for tuning in. This episode underscores the importance of continuing education and the application of psychological insights in the business world.

Special thanks to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact for their support.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more thought-provoking discussions and insights.

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In this enlightening episode of the CanadianSME Small Business Podcast, we are honored to have The Honourable Soraya Martinez Ferrada, Member of Parliament for Hochelaga, shed light on the Government of Canada's initiative to support Indigenous tourism. Minister Martinez Ferrada, with her extensive background in community service and government, discusses the motivations, strategies, and expected outcomes of this vital initiative aimed at promoting and preserving Indigenous culture and heritage. Through a series of thoughtful questions, we delve into how this initiative not only aims to drive economic growth but also ensures environmental and cultural sustainability within Indigenous tourism. Join us as we explore the collaborative efforts between the government, Indigenous communities, and the private sector to make this initiative a success.

Key Highlight Points:

  • Introduction to the Government of Canada's recent initiative supporting Indigenous tourism and its key motivations.
  • Discussion on how the initiative aims to enhance and protect Indigenous culture and heritage through tourism.
  • Insight into specific programs and measures designed to benefit Indigenous communities and businesses in tourism.
  • Exploration of the initiative's approach to environmental and cultural sustainability within Indigenous tourism.
  • Examples of successful collaborations between the government, Indigenous communities, and the private sector.
  • Discussion on the expected outcomes of the initiative and how individuals, businesses, and communities can contribute.

A heartfelt thank you to The Honourable Soraya Martinez Ferrada for providing such comprehensive insights into the Government of Canada's efforts to nurture and grow Indigenous tourism. Her dedication to fostering economic growth and cultural enrichment through this initiative is truly commendable.

Listeners, we hope this episode has enriched your understanding of the importance and impact of supporting Indigenous tourism in Canada. Remember, each one of us can play a part in preserving and promoting the rich cultural heritage of Indigenous communities.

We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more episodes that bring valuable insights from leaders like Minister Martinez Ferrada.

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In this compelling episode of the CanadianSME Small Business Podcast, we were thrilled to have Joe O'Connor, the CEO and Co-founder of Work Time Reduction, share his groundbreaking journey and insights. A visionary leader in advocating for shorter work weeks, Joe has catalyzed a global movement towards optimizing work-life balance through innovative pilot programs across Ireland, the UK, North America, and Australia. His work, aimed at redefining traditional work models, highlights the importance of efficiency, employee well-being, and the strategic use of technology like AI to reshape how we think about our workdays.

Key Highlight Points

  • Joe's path to championing shorter work weeks, inspired by initial research and a deep-seated belief in the model's potential to transform work culture.
  • The inception of the pilot program in Ireland, its key findings, and the impact on Joe's mission to promote work time reduction globally.
  • Addressing common misconceptions about reduced work weeks, supported by real-life success stories from businesses that have made the transition.
  • The role of AI and other technologies in facilitating shorter work weeks and the mutual benefits of this integration.
  • Insights from Joe's latest research and what businesses can anticipate from upcoming events in Winnipeg and Toronto.

This episode has illuminated the many facets of implementing reduced work weeks, from overcoming obstacles and leveraging technology to fostering a culture of trust and efficiency within the workplace. Joe's insights and the successes of Work Time Reduction serve as a powerful testament to what's possible when businesses dare to reimagine the status quo.

Thank you to Joe O'Connor for sharing his expertise and to our listeners for joining us on this journey of exploration into the future of work. Remember, the path to innovation and change begins with open-mindedness and the courage to challenge traditional norms.

We extend our heartfelt thanks to Joe O'Connor for sharing his expertise and insights with us. Our appreciation also goes out to our partners, including our Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their continued support.

To our dedicated listeners, we hope this episode has sparked your interest in reevaluating traditional work models and exploring the benefits of shorter work weeks for your businesses and employees. Remember to subscribe to CanadianSME Small Business Magazine by visiting our official website, www.canadiansme.ca, for more inspiring content and resources.

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In this riveting episode of the CanadianSME Small Business Podcast, we delve into the groundbreaking partnership between Geoff Crain, Senior Director of Sales & Marketing at Kingstar Media, and Rick J. Duha, CEO of Vexxit.com. This collaboration serves as a beacon of innovation, significantly enhancing the accessibility of legal and accounting expertise for Canadians. Through their combined efforts, Geoff and Rick are redefining service delivery in the SME sector, leveraging technology and strategic alliances to empower businesses across the nation.

Key Highlights:

  • Geoff and Rick discuss the inception of their partnership, aiming to merge media expertise with revolutionary service accessibility.
  • Insights into the hurdles encountered and the resilience required to bring their vision to fruition.
  • Exploration of how this partnership has tangibly benefited Canadian SMEs, improving their access to essential professional services.
  • The duo sheds light on leveraging digital innovation to support SME growth and the importance of staying ahead of technological trends.
  • Geoff and Rick share their vision for the next steps in their partnership, promising even more opportunities for Canadian businesses.

We're immensely thankful to Geoff Crain and Rick J. Duha for sharing their insights and pioneering work with us. Their collaboration between Vexxit and Kingstar Media exemplifies the transformative potential of strategic partnerships in the SME landscape. Its evident that innovative approaches and unity in vision can substantially enhance the accessibility and quality of services for SMEs, paving the way for a more inclusive and prosperous business environment in Canada.

A special thank you to our partners—Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact—for their continued support. We encourage our listeners to engage with these collaborations, exploring how such strategic partnerships can advance their own business objectives.

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful episodes. Your support fuels our mission to highlight the impactful stories of Canadian SMEs and the individuals behind them.

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In this engaging episode of the CanadianSME Small Business Podcast, we were thrilled to have Josh Title, co-founder of Cate and Levi, share his inspirational journey of blending sustainability with business innovation. Josh's commitment to environmental responsibility shines through Cate and Levi's unique approach to creating toys. Each product is a work of art, fashioned from reclaimed materials, demonstrating that eco-conscious practices can coexist with successful business models. As Josh navigates us through the inception, growth, and ethos of Cate and Levi, listeners gain valuable insights into the significance of sustainability in today's consumer market.

Key Highlight Points

  • Josh Title discusses the founding principles of Cate and Levi and the importance of sustainability in his entrepreneurial journey.
  • Insights into overcoming obstacles in sourcing reclaimed materials and ensuring each toy is both unique and environmentally friendly.
  • Practical advice for small businesses on establishing a presence on Amazon, including key steps and pitfalls to avoid.
  • Josh's insights on the evolving relationship between eco-conscious business practices and the entrepreneurial landscape.

A heartfelt thank you to Josh Title for sharing his journey and the sustainable ethos behind Cate and Levi on this episode. Josh's dedication to creating eco-friendly toys and his innovative approach to business serves as an inspiration for entrepreneurs looking to make a positive impact on the planet and society.

We're also grateful to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their ongoing support of the CanadianSME Small Business Podcast.

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more insightful content that empowers and enlightens.

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In this engaging episode of the CanadianSME Small Business Podcast, we sit down with Alex Fullick, Founder and Managing Director of Stone Road Inc., to dive deep into the realms of business continuity and resilience. Alex, with over 26 years of industry experience, is an award-winning professional, author of eight influential books, and the host of the 'Preparing for the Unexpected' podcast. His expertise in crafting strategies for organizations to effectively prepare for, respond to, and recover from adverse situations has positioned him as a leader in the field. Alex shares his journey into business continuity, tackles the biggest obstacles in the field, discusses the crucial role of tests and exercises, provides advice for small businesses on improving resilience, and explores future trends in business continuity and resilience.

Key Highlight Points

  • Alex recounts his path to becoming a leader in business continuity and resilience, highlighting his motivation and the key moments that shaped his career.
  • He identifies the primary challenges in the field and shares strategies that have proven effective in navigating these hurdles.
  • Alex underscores the significance of regular testing and exercising of business continuity plans and how these practices have evolved over the years.
  • Offering valuable guidance to small business owners, Alex emphasizes the importance of resilience planning and identifies common pitfalls to avoid.
  • Discussing future trends, Alex provides insights into how businesses can prepare for upcoming changes in business continuity and resilience.

Our conversation with Alex Fullick reminds us of the paramount importance of resilience and proactive planning in today’s business landscape. Alex's insights serve as a call to action for businesses of all sizes to prioritize continuity planning and embrace resilience as a core aspect of their strategy. Reflecting on Alex's advice, we're encouraged to assess and strengthen our own business continuity plans, ensuring our businesses are equipped to face uncertainties head-on.

A heartfelt thank you to Alex Fullick for sharing his wealth of knowledge and experience in business continuity and resilience. His contributions to the field are not only transformative but also inspire businesses to adopt practices that safeguard their future.

We also extend our gratitude to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their support of the CanadianSME Small Business Podcast.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more empowering content designed to support your business journey.

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In this inspiring episode of the CanadianSME Small Business Podcast, where we have the privilege of hosting Frantz Saintellemy, the visionary President and CEO of LeddarTech. With a distinguished career that spans over 25 years across the electronics and automotive industries, Frantz is an acclaimed expert in areas such as autonomous driving, AI, IoT, and automation applications. Beyond his professional accolades, Frantz's role as a co-founder of Groupe 3737 showcases his commitment to entrepreneurship and philanthropy. Under his guidance, LeddarTech has emerged as a trailblazer in AI-based sensor fusion and perception software solutions, marking significant strides in ADAS, autonomous driving, and parking applications.

Key Highlight Points

  • Insights into Frantz's path to leadership at LeddarTech, including pivotal moments and valuable lessons on innovation and change within the tech industry.
  • The evolution of LeddarTech from its roots in Quebec City to its status as a global leader in autonomous driving technologies, highlighting key milestones and challenges.
  • Strategies for demystifying LeddarTech's sophisticated products to potential investors and highlighting the societal contributions of the technology.
  • Discussion on how LeddarTech aligns its operations and innovations with goals for a safer, more sustainable world, including specific products and initiatives addressing these concerns.
  • Frantz shares his outlook on the future of automotive safety and AI, emphasizing emerging trends and technologies poised to revolutionize the sector.

Our sincere thanks to Frantz Saintellemy for his invaluable insights and for sharing LeddarTech's compelling story of technological advancement and societal contribution. This conversation not only sheds light on the future of automotive safety and AI but also underscores the importance of leadership, innovation, and commitment to making a positive impact in the world.

We're also grateful to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, Exclusive accounting software partner Xero, and Exclusive E-mail partner Constant Contact, for their continued support of the CanadianSME Small Business Podcast.

Don’t forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more stories of innovation, leadership, and impact.

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In this compelling episode of the CanadianSME Small Business Podcast, we delve into the world of insurance technology with Mark Morissette, Co-Founder & CEO of Foxquilt. Mark shares his entrepreneurial journey, from the inspiration behind founding Foxquilt to addressing the unique insurance needs of small businesses through data analytics, AI, and community-based approaches. We explore the significant partnership between Foxquilt and Markel, the impact of this collaboration on product offerings and market reach, and how Foxquilt is reshaping insurance solutions to support the modern entrepreneur. Join us as Mark provides a roadmap for small business owners seeking innovative and responsive insurance strategies in today’s digital age.

Key Highlight Points:

  • Mark discusses the challenges Foxquilt aims to solve for small business owners and reflects on the rewarding aspects of building the company.
  • Details on how the collaboration with Markel enhances Foxquilt's mission and offerings.
  • Examination of the insurance requirements of today’s entrepreneurs and the limitations of traditional models.
  • The unique advantages of Insurtech, including Foxquilt, over legacy insurance companies.
  • Insight into Foxquilt's recent achievements, including the partnership with Markel and plans for US expansion.

A heartfelt thank you to Mark Morissette for his invaluable insights into the evolving world of small business insurance. This conversation has illuminated the critical role that innovative, customer-centric insurance solutions play in supporting and protecting small businesses. As we close this episode, we’re reminded of the power of innovation to address the specific and complex needs of entrepreneurs across industries. We extend our heartfelt gratitude to Mark for sharing his journey and wisdom with us, and to our partners – RBC, UPS, Xero and Constant Contact – for their support.

For those eager to dive deeper into the world of small business innovation, remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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In this fascinating episode of the CanadianSME Small Business Podcast, we dive deep into the intersection of technology, art, and Indigenous empowerment with our distinguished guests, Alejandro Mayoral Banos and Tehatsistahawi (Tsista) Kennedy. Alejandro, a Mixtec and Totonac activist and the visionary behind the Indigenous Friends Association (IFA), has dedicated his career to promoting tech equity and digital sovereignty for Indigenous communities. Tsista Kennedy, an Anishinaabe own-yoh-da-ah-gah artist, brings his vibrant Woodland Style Art to the forefront of the IFA, enhancing its mission with his unique artistic vision. Together, they share their stories, challenges, and triumphs in leveraging technology and art to empower Indigenous Peoples.

Key Highlight Points:

  • Alejandro recounts the journey of establishing the Indigenous Friends Association, driven by a passion for creating sustainable career pathways for Indigenous peoples through technology.
  • Tsista shares his path to becoming a self-taught digital illustrator and his role in giving the IFA a distinct visual identity through art that tells powerful stories.
  • Success stories and initiatives from the IFA that have significantly impacted Indigenous youth by fostering technology education and digital literacy.
  • Alejandro discusses the importance of advancing digital sovereignty among Indigenous communities and how the tech community can support this mission.
  • Tsista reflects on how his art serves as a catalyst for community empowerment and the potential of digital platforms to amplify Indigenous voices.

We extend our heartfelt gratitude to Alejandro Mayoral Banos and Tehatsistahawi (Tsista) Kennedy for sharing their groundbreaking work with the Indigenous Friends Association. Their commitment to blending technology and art with activism offers a compelling blueprint for how innovation can serve as a tool for cultural preservation and empowerment.

This episode stands as a powerful reminder of the importance of supporting Indigenous-led initiatives that aim to bridge the digital divide and promote cultural representation in the tech and art worlds. Alejandro and Tsista's stories underscore the transformative potential of integrating Indigenous knowledge and creativity into our digital and cultural landscapes.

Special thanks to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact for their support.

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In this episode of the CanadianSME Small Business Podcast, we were thrilled to feature Ron Tite, a celebrated entrepreneur, speaker, and best-selling author known for his innovative approach to marketing and business. As the founder and chief creative officer of Church+State, Ron has crafted memorable campaigns for global brands and championed the integration of art and commerce. His journey from stand-up comedy to marketing leadership offers unique insights into creativity, storytelling, and audience engagement.

Key Highlight Points

  • Exploring how Ron's diverse background has informed his marketing philosophy, including a memorable instance where comedy influenced strategy.
  • Ron discusses effective tools for storytelling and shares a successful campaign that exemplifies the power of narrative in marketing.
  • Insights into overcoming market challenges, with an emphasis on the critical role of digital adaptation for small business growth.
  • The balance between humor and professionalism, and how comedic elements can enhance customer engagement and brand identity.
  • Ron's predictions for evolving marketing strategies and a sneak peek into his upcoming book's relevance to entrepreneurs today.

Our deepest thanks to Ron Tite for enlightening us with his wisdom and experiences in the world of marketing and business. This episode not only underscores the significance of storytelling and humor in engaging audiences but also offers practical advice for small businesses navigating the complexities of the modern marketplace.

We also extend our heartfelt thanks to our partners, including Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast.

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring stories and expert advice tailored to the Canadian SME landscape.

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In this enlightening episode of the CanadianSME Small Business Podcast, we're honored to feature Bruce Frankel, the Co-Founder and Chief Business Architect of Business Authority and Vice-President of Redstring. An award-winning author and journalist, Bruce has dedicated a significant part of his career to fostering strategic partnerships and championing the value of older adults in the entrepreneurial landscape. Today, he shares his journey in establishing Business Authority, his insights on supporting entrepreneurs aged 50 and above, and his strategies for building a successful and resilient business.

Key Highlight Points:

  • Bruce's initial challenges and the critical lessons learned in launching Business Authority, emphasizing resilience and strategic planning.
  • The inspiration behind focusing on entrepreneurs 50+ and how Business Authority addresses their unique needs, promoting a diverse age range in entrepreneurship.
  • The role of a strong network in the success of Business Authority and Bruce's advice on building and leveraging networks for entrepreneurial growth.
  • The impact of mentors and advisors on Business Authority's direction, highlighting the importance of external guidance and perspectives.
  • Strategies for sustaining motivation and drive, with Bruce sharing how he manages these aspects at Business Authority and offering advice for entrepreneurs facing challenges.

Our heartfelt appreciation goes to Bruce Frankel for joining us and providing invaluable insights into the entrepreneurial journey, particularly for those starting later in life. Bruce's leadership in creating Business Authority serves as an inspiration, illustrating that entrepreneurship truly knows no age limits.

We extend our thanks to our partners – RBC, UPS, Xero, and Constant Contact – for their support in bringing these impactful discussions to our audience.

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In this compelling episode of the CanadianSME Small Business Podcast, we're honored to have Dan Kelly, President and CEO of the Canadian Federation of Independent Business (CFIB), share his extensive journey of advocacy and leadership. Dan discusses the evolution of CFIB's role in supporting small businesses, the impactful CEBA loan program, the carbon tax's implications, the rising costs of doing business, and CFIB’s strategies for policy change. Through his stories, Dan offers a masterclass in perseverance, strategic advocacy, and the importance of community support in fostering a thriving business environment in Canada.

Key Highlight Points:

  • Dan Kelly’s path from policy analyst to CFIB President and CEO, emphasizing the impact of passion and perseverance in advocacy for small businesses.
  • Reflections on CEBA loans' role during the pandemic, and considerations for future support mechanisms for small businesses in crises.
  • Insights into the carbon tax's effects on small businesses and CFIB's role in facilitating discussions between businesses and policymakers.
  • Discussion on the factors driving up the cost of doing business and how CFIB’s advocacy efforts aim to alleviate these pressures.
  • The process of prioritizing issues for advocacy and strategies for enacting policy changes that benefit small businesses, along with ways business owners can contribute.

A heartfelt thank you to Dan Kelly for enlightening us with his experiences and strategies at the forefront of small business advocacy in Canada. His guidance through CFIB’s initiatives offers a beacon for small business owners navigating today's challenges. We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

The takeaway from this episode the value of collective advocacy, strategic support, and leveraging community resources to bolster your business against the tides of change. Stay subscribed for more insights and stories that empower the small business community in Canada by visiting our official website, www.canadiansme.ca

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In this enlightening episode of the CanadianSME Small Business Podcast, we are honored to host Ashley Clark, the visionary founder of Bougie Birch and co-founder of Indigenous Markets. Ashley's journey is a powerful testament to her unwavering commitment to fostering inclusivity, diversity, and equity, aiming to advance Indigenous reconciliation in Canada. Through Bougie Birch, she has created a creative hub that blends education with mindfulness, while Indigenous Markets serves as a pioneering platform connecting Indigenous vendors with broader opportunities. This episode delves into Ashley's entrepreneurial journey, the challenges and milestones she has encountered, and her impactful work towards creating a more inclusive and equitable business landscape.

Key Highlights:

  • Ashley shares the inspiration behind founding Bougie Birch and co-founding Indigenous Markets, emphasizing the importance of perseverance, vision, and creating meaningful change.
  • Ashley discusses her approach to overcoming stereotypes and promoting a more accurate and respectful understanding of Indigenous entrepreneurship.
  • Insight into how Ashley measures success in an Indigenous business context, aligning with the concept of Indigenomics to balance cultural values with economic achievements.
  • The discussion highlights how Indigenous and non-Indigenous businesses can collaborate to support growth and reconciliation, showcasing the potential for mutual respect and shared prosperity.
  • Ashley emphasizes how the United Nations Declaration on the Rights of Indigenous Peoples (UNDRIP) influences her business approach and the role it plays in fostering an equitable environment for Indigenous entrepreneurs.
  • Ashley offers guidance to listeners interested in supporting Indigenous entrepreneurship and contributing to reconciliation efforts.

We extend our deepest gratitude to Ashley for sharing her experiences and insights, offering both inspiration and practical advice for aspiring entrepreneurs, especially those from Indigenous communities. Her commitment to challenging stereotypes, fostering inclusivity, and advancing Indigenous reconciliation through business is a testament to the transformative potential of entrepreneurship.

A special thank you to our partners, without whom these conversations would not be possible: Exclusive Banking partner RBC, Exclusive shipping partner UPS, Exclusive accounting software partner Xero, and Exclusive E-mail partner, Constant Contact. Their support is instrumental in bringing these vital discussions to our audience.

To our listeners, we encourage you to engage with and support Indigenous businesses, contributing to a more equitable and reconciled economic landscape. Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enlightening conversations and resources designed to empower the Canadian SME community.

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In this engaging episode of the CanadianSME Small Business Podcast, we're honored to host Isabel Nolan, Program Manager of Startup Women and Startup Global at Startup Canada. Isabel shares her invaluable insights on launching startups onto the global market, the pivotal role of pitch competitions, and the rich resources available through Startup Canada for businesses aiming for global growth. Furthermore, Isabel delves into the Startup Women Advocacy Network's (SWAN) impact on advocating for women entrepreneurs across Canada, highlighting the importance of gender equality and inclusive growth in the business sector. Join us as Isabel provides a roadmap for entrepreneurs looking to expand globally while emphasizing the empowerment of women in business.

Key Highlight Points:

  • Isabel's effective strategies for global expansion and Startup Canada’s role in supporting these ambitions.
  • Details on participation in the Startup Global Pitch competition and its benefits.
  • Key resources available through Startup Canada for global business expansion.
  • The impact of the Startup Women Advocacy Network (SWAN) on advocating for women entrepreneurs.
  • Startup Canada's upcoming initiatives and goals to further support Canadian entrepreneurs, especially in the global arena.

Our heartfelt thanks to Isabel Nolan for enlightening us with her perspectives on supporting startups in achieving global success and advancing women in business. Isabel's dedication to providing strategic support and fostering a community for entrepreneurs is a testament to Startup Canada's pivotal role in the entrepreneurial ecosystem.

We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

For more inspiring content, remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca. Stay informed, stay inspired, and continue supporting the growth of Canadian startups.

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In this episode of the CanadianSME Small Business Podcast, we are thrilled to feature Cato Pastoll, the co-founder and CEO of Loop, a groundbreaking FinTech platform revolutionizing cross-border banking for businesses. With a rich background in financial product development and a personal connection to the entrepreneurial spirit through his family's business experiences, Cato offers deep insights into the financial challenges and opportunities that Canadian small and medium-sized businesses (SMBs) face today. This conversation explores Cato's entrepreneurial journey, Loop's mission to reduce international finance costs, the platform's approach to centralizing financial information, the creation of an "all-in-one" banking solution, and how Loop empowers Canadian enterprises to achieve global success.

Key Highlight Points:

  • Cato shares his transition from observing his family's small business struggles to leading Loop, aiming to alleviate financial burdens for businesses.
  • Insight into how Loop tackles the high costs associated with international finance, providing real-world benefits to its clients.
  • The significance of Loop's centralized financial data management for businesses operating on a global scale.
  • The challenges and breakthroughs in developing Loop as a comprehensive solution for international business banking needs.
  • Loop's role in supporting Canadian businesses to not only compete but excel in international markets, with a look towards future innovations.

Our heartfelt appreciation goes to Cato Pastoll for sharing his journey and the innovative solutions Loop offers to the business world. Cato's dedication to easing the financial challenges of international business operations has set a new standard in the FinTech industry, offering Canadian businesses a powerful ally in their quest for global expansion.

This episode not only highlights the critical impact of financial technology on global business success but also serves as an inspiration for entrepreneurs everywhere to seek innovative solutions to overcome their challenges.

Special thanks to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact for their support.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more thought-provoking discussions and insights.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of welcoming Liam Chennells, Co-founder & CEO of Detected. With a rich background in leading digital businesses and an impressive athletic career, Liam brings a unique perspective to the entrepreneurial world. Through Detected, he's addressing critical challenges in business onboarding and verification processes, making it easier and more efficient for businesses to connect and transact securely. His recent collaboration with Visa highlights Detected's growing impact on small business customers, emphasizing the importance of technology in fostering sustainable business practices.

Key Highlight Points:

  • Liam shares the inspiration behind Detected and the challenges it aims to solve in the business onboarding space.
  • Insights into Detected's significant partnership with Visa and its benefits for small businesses.
  • The core values and principles that guide Liam in assembling a dynamic team at Detected.
  • Anticipated developments and goals for Detected in the near future.
  • How Detected leverages both technology and human expertise to revolutionize business processes.

We're immensely grateful to Liam Chennells for joining us and sharing the visionary work behind Detected. His journey from an elite athlete to a trailblazing entrepreneur showcases the power of dedication, innovation, and a deep commitment to supporting the next generation. Detected's approach, particularly its strategic partnership with Visa, sets a new standard in making business operations more streamlined, secure, and sustainable.

Our conversation with Liam reinforces the notion that the future of business lies in harnessing technology not just for efficiency but as a means to build a more inclusive and environmentally conscious marketplace.

A heartfelt thank you to our partners—Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact—for their invaluable support.

Stay tuned and subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring and educational content.

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In this latest episode of the CanadianSME Small Business Podcast, we were joined by Vanessa Eaton, President of Proof Strategies Canada. Vanessa, a renowned figure in the communications industry, brings over two decades of experience and has played a critical role in developing the CanTrust Index, a key initiative by Proof Strategies to gauge trust levels across Canada. Under her leadership, Proof Strategies has been lauded for its innovative approaches to enhancing client experiences and promoting sustainability and diversity within the tech sector. Vanessa shares invaluable insights on the latest findings from the 2024 CanTrust Index, the importance of trust in today’s business environment, leadership’s role in fostering a culture of trust, practical strategies for small businesses to build trust, and her predictions on the future of trust in business.

Key Highlight Points

Vanessa discusses pivotal findings from the latest CanTrust Index and their implications for small businesses, emphasizing how leaders can use these insights to foster trust.

  • The rationale behind Proof Strategies' commitment to annually conducting the CanTrust Index, and its evolving focus on trust.
  • Strategies that leaders, particularly in small businesses, can implement to cultivate a culture of trust within their organizations.
  • Vanessa provides practical tools for enhancing organizational trust and addresses common challenges in implementing trust strategies.
  • Perspectives on how the dynamics of trust may evolve and advice for businesses to adapt to future shifts in trust landscapes.

Reflecting on the profound insights shared by Vanessa Eaton, it's evident that trust is not merely an operational prerequisite but a strategic asset that can define a business's trajectory. Vanessa's expertise and the findings from the CanTrust Index illuminate the pathways through which businesses can align their practices with trust-building to navigate the complexities of today's market landscapes successfully. As we move forward, let Vanessa's guidance inspire us to embed trust at the core of our leadership and business strategies, recognizing its pivotal role in achieving long-term success and resilience.

We also want to extend our gratitude to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their unwavering support of the CanadianSME Small Business Podcast.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for a wealth of insights and inspiration. Until next time, we encourage you to embrace the journey of building and sustaining trust within your businesses and communities, guided by integrity and transparency, as these are the cornerstones of lasting success and impact.

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In this episode of the CanadianSME Small Business Podcast, we are honored to welcome Alison Simpson, President and CEO of the Canadian Marketing Association (CMA), who brings a wealth of experience from her executive roles in marketing across major Canadian corporations. Alison dives into the critical findings of the 2023 DEI in the Marketing Profession report, discussing the challenges within the industry and offering actionable insights for SMEs to foster inclusive workplace cultures. Additionally, she outlines the benefits of implementing a DEI blueprint, the impactful initiatives led by CMA to advance DEI, the significance of the CM designation program, and addresses the perception gap surrounding marketing value in SMEs.

Key Highlight Points:

  • Alison shares the 2023 report's findings on challenges faced by marginalized communities and how SMEs can utilize these insights to enhance workplace culture.
  • Discussion on the broader benefits of a DEI blueprint for businesses and steps SMEs can take to implement these strategies successfully.
  • Insights into CMA’s specific strategies for integrating DEI into marketing practices and the anticipated impact on the industry.
  • The role of the CM program in adapting to Canada’s evolving job landscape and its significance in elevating marketing within SMEs.
  • Examination of the existing perception gap regarding marketing's value in SMEs and the importance of ongoing professional development.

A heartfelt thank you to Alison Simpson for enriching our discussion with her profound insights into DEI initiatives and the evolving landscape of marketing in Canada. Her guidance and the initiatives led by the CMA serve as a beacon for SMEs looking to navigate the complexities of the contemporary business environment with inclusivity and strategic marketing acumen. We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

Listeners, let Alison's experiences inspire you to incorporate DEI into your business strategies and recognize the transformative power of professional marketing development. Stay tuned for more engaging episodes that delve into the heart of Canadian business innovation and success, log onto www.canadiansme.ca now!

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In this captivating episode of the CanadianSME Small Business Podcast, we're honored to host Mary Ann Yule, the President and CEO of HP Canada. With a distinguished career spanning over two decades, Mary Ann is celebrated for her visionary leadership in driving innovation across personal systems and printing technologies, as well as her commitment to sustainability and diversity in the tech sector. Under her guidance, HP Canada has emerged as a leader in sustainability and has been acknowledged as one of Canada’s Best Diversity Employers. Mary Ann shares her career journey, insights from the HP Work Relationship Index on hybrid work, the importance of inclusive leadership, sustainability and security initiatives at HP Canada, and strategies for digital transformation.

Key Highlight Points

  • Mary Ann Yule discusses her path to becoming President and CEO of HP Canada, highlighting the crucial decisions and lessons learned in leadership, innovation, and effecting change within a major corporation.
  • Exploration of the Work Relationship Index findings, including small business owners' perspectives on work relationships and the role of leadership, technology, and workspace in promoting a healthy work environment.
  • Strategies for building more inclusive and equitable workplaces, with a focus on the impact of technology in achieving these leadership goals.
  • How HP Canada is leading the charge in making technology more sustainable and secure, offering strategic advice for small businesses on enhancing their practices in these areas.
  • Guidance on how small businesses can navigate digital transformation to remain competitive, including examples of successful strategies witnessed by HP Canada.

We extend our heartfelt gratitude to Mary Ann Yule for her illuminating conversation and the wisdom she has imparted in this episode. Her leadership at HP Canada serves as an inspiring blueprint for integrating technological innovation with a steadfast dedication to sustainability, diversity, and equitable practices. The insights shared today underline the significance of forward-thinking leadership and the impact it can have on shaping the future of work, championing sustainability, and ensuring the security of our digital world.

A special thank you to our partners, Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact.

We encourage our listeners to subscribe to CanadianSME Small Business Magazine by visiting our official website at www.canadiansme.ca for more inspiring content.

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In this engaging episode of the CanadianSME Small Business Podcast, we were honored to host Laura Gauley, a distinguished HR Business Partner and the Lead of EmbaarqHR at Business Sherpa Group. With an impressive career spanning 18 years across multiple sectors including government, not-for-profit, and private, Laura has mastered a variety of HR disciplines. Her leadership in BSG's EmbaarqHR initiative aims to deliver exceptional HR expertise and technological solutions to SME clients, enabling them to tackle the complexities of contemporary HR management effectively. This episode focuses on the intricacies of Pay Transparency, offering valuable insights from a seasoned professional in the field.

Key Highlight Points:

  • Laura provides an overview of Pay Transparency, discussing its implications for small businesses and the legislative landscape ahead.
  • Steps that small businesses should take to prepare for the implementation of Pay Transparency laws.
  • Insights into how Pay Transparency is likely to influence HR policies and workplace culture within small businesses.
  • Laura shares how adherence to legislative changes like Pay Transparency can enhance the workplace environment and boost employee retention.
  • A look at how the role of HR in SMEs is expected to evolve with the introduction of laws like Pay Transparency.

We are profoundly grateful to Laura Gauley for her participation in this episode, where she shared her extensive knowledge on HR, Pay Transparency, and its impending effects on small businesses. Laura's expertise offers SMEs a clear guide on navigating these legislative transformations as opportunities to cultivate a more transparent, equitable, and engaging workplace culture.

This conversation underscores the significance of Pay Transparency as a driving force for positive organizational change. By proactively embracing these shifts, small businesses can not only comply with new laws but also elevate their employer brand, enhance employee loyalty, and establish new benchmarks for fairness and openness in the workplace.

Our gratitude extends to our partners: Exclusive Banking partner RBC, Exclusive shipping partner UPS, exclusive accounting software partner Xero, and exclusive E-mail partner Constant Contact, for their continued support.

To our valued listeners, we encourage you to leverage the insights shared and to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring and educational content.

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In this compelling episode of the CanadianSME Small Business Podcast, we're honored to have Colette Stewart, Enterprise Privacy Lead and Managing Counsel at Interac Corp., share her extensive knowledge on data privacy in Canada's financial services sector. With a focus on a recent survey commissioned by Interac during Data Privacy Week, Colette delves into Canadians' concerns, the complexities of consent, and the expectations from open banking. Her insights into how Interac is navigating these challenges and empowering Canadians in the digital economy are not only enlightening but also essential for anyone looking to understand the current and future landscape of financial services privacy.

Key Highlight Points:

  • Motivations behind commissioning the survey and key findings on Canadians' data privacy concerns.
  • Challenges Canadians face in giving consent and how businesses can improve clarity and trust.
  • Canadians' perceptions of open banking and their expectations for data protection and benefits.
  • How Interac contributes to the open banking framework and resources for Canadians to stay informed.
  • Recommendations for small businesses and individuals to safeguard data privacy in the digital economy.

A heartfelt thanks to Colette Stewart for her invaluable contributions to this discussion on data privacy and open banking. Her expertise offers a vital understanding for navigating the complexities of Canada's digital financial landscape.

We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

Listeners, remember to leverage technology as a strategic partner in your business ventures and subscribe to CanadianSME Small Business Magazine for more insights. Visit www.canadiansme.ca for resources tailored to your success.

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In this episode of the CanadianSME Small Business Podcast, we're excited to welcome Sep Assadian, VP, Founder Success at ventureLAB. With a rich background in global innovation ecosystems, Sep brings over fifteen years of experience to the table. At ventureLAB, he's at the forefront of guiding startups towards market expansion, investment readiness, and global scalability. Sep discusses the inception and impact of the HardTech Investor Network (HIN), a pivotal initiative aimed at transforming Canada's deep-tech ecosystem.

Key Highlight Points:

  • Sep's path to leading ventureLAB and the motivation behind focusing on deep-tech and hardtech sectors.
  • The rationale behind launching HIN and its objectives in filling gaps within the Canadian deep-tech ecosystem.
  • Overview of companies involved in HIN, selection criteria, and a highlight of significant achievements.
  • Long-term goals of HIN and its expected role in supporting Canada's tech ecosystem and economic benefits.
  • Current investment challenges in the Canadian deep-tech scene and how HIN aims to address these issues.

We express our deepest gratitude to Sep Assadian for his enlightening discussion on deep-tech investment and the transformative role of the HardTech Investor Network. His insights and the initiatives at ventureLAB are pivotal in fostering a nurturing environment for Canada's tech startups, highlighting the critical need for focused investment and support in the deep-tech sector.

A big thank you to our partners – RBC, UPS, Xero, and Constant Contact – for their continued support. For those intrigued by the potential within Canada's tech ecosystem and the supportive avenues available through HIN, we invite you to dive deeper and engage with these opportunities.

Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enriching content.

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In this latest episode of the CanadianSME Small Business Podcast, we are thrilled to welcome John J. Blair, the visionary President and CEO of Blair Technology Solutions. With an illustrious career that has significantly contributed to the IT industry's growth in Canada, John discusses the inception and evolution of Blair Technology Solutions, focusing on their commitment to innovation, data security, cost efficiency, and customized solutions. His expertise in managed services and cloud solutions has not only positioned his company as a leader but also redefined IT strategies for small businesses.

Key Highlight Points:

  • The journey from a traditional IT service provider to an innovator in customized technology strategies.
  • Introduction of a game-changing solution for small businesses.
  • Strategies employed by Blair Technology Solutions to guarantee the highest level of data security.
  • The balance between cost and value in offering cost-effective cloud solutions.
  • Tailoring services, especially IBM POWER systems, to meet specific client needs.

A heartfelt thank you to John J. Blair for sharing his profound insights and demonstrating the critical role of technology in the growth and sustainability of small businesses. This discussion sheds light on the importance of embracing technological advancements, ensuring data security, and the undeniable value of customized IT solutions.

We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

Listeners, remember to leverage technology as a strategic partner in your business ventures and subscribe to CanadianSME Small Business Magazine for more insights. Visit www.canadiansme.ca for resources tailored to your success.

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In this captivating episode of the CanadianSME Small Business Podcast, we are thrilled to have Francis Desrochers, the founder of helloDarwin, share his entrepreneurial journey and the vision behind revolutionizing how Canadian businesses approach digital transformation. With a rich background in founding and scaling successful ventures, Francis dives into the essence of digital innovation, the strategic allocation of resources for growth, and unlocking funding opportunities for digital projects. His latest venture, helloDarwin, not only assists businesses in finding outsourcing partners but also provides comprehensive consultancy services in digital transformation and project financing, making it a linchpin for businesses aiming to thrive in the digital landscape.

Key Highlight Points:

  • Francis shares his motivation for entrepreneurship and how his experiences have influenced helloDarwin's creation and mission.
  • Insights on capitalizing on digital transformation amid economic challenges and how helloDarwin supports businesses in overcoming common hurdles.
  • Discussion on prioritizing operational efficiency or growth and marketing, with examples of how these strategic choices impact business trajectories.
  • Exploration of available funding and grants for digitalization and helloDarwin's role in facilitating access to these resources.
  • Overview of key digital strategy trends and budget management, with helloDarwin's assistance in adapting to these trends.

Our deep appreciation goes to Francis Desrochers for his invaluable insights into digital transformation and strategic business growth. This episode underscores the importance of embracing digital innovations, making informed investment decisions, and the critical role of funding in achieving digital excellence. Francis's journey and helloDarwin's success story serve as a beacon for small businesses navigating the complexities of the digital world.

We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience. We encourage our listeners to leverage the insights shared today and explore how digital transformation can propel your business forward.

Stay tuned for more episodes that delve into the heart of Canadian business innovation and success, and don't forget to subscribe to CanadianSME Small Business Magazine by visiting www.canadiansme.ca for more empowering content.

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In this compelling episode of the CanadianSME Small Business Podcast, we are honored to host Don Thompson, the Founder and CEO of Beacon Commerce. With a legacy of leading marketing teams for globally renowned organizations and now steering Beacon Commerce, Don shares his profound insights into e-commerce strategy, particularly focusing on achieving success in the Amazon marketplace. His discussion covers essential strategies for small businesses on Amazon, the integration of an omni-channel strategy, managing pricing and distribution, and upcoming initiatives to help small businesses thrive online.

Key Highlight Points:

  • Don's motivational journey into entrepreneurship and the pivotal challenges and milestones encountered while establishing Beacon Commerce.
  • Essential strategies and common pitfalls for small businesses on Amazon, offering a roadmap for establishing a profitable presence.
  • Insights on how small businesses can blend Amazon with their direct-to-consumer or brick-and-mortar models to enhance customer experience.
  • Recommendations for effective pricing, managing resellers, and distributors, including tools and best practices for small businesses.
  • An overview of Beacon Commerce's national competition for small businesses to get onto Amazon and additional support initiatives.

A heartfelt thanks to Don Thompson for his invaluable insights and expertise in navigating the complexities of e-commerce for small businesses. This discussion not only provides a comprehensive guide to achieving success on Amazon but also highlights the significance of omni-channel strategies and effective pricing and distribution management.

We also extend our thanks to our partners, exclusive Banking partner RBC, exclusive shipping partner UPS, and exclusive accounting software partner Xero, exclusive E-mail partner Constant Contact for their support in bringing these enriching discussions to our audience.

Listeners, we encourage you to leverage the strategies discussed today and explore how digital transformation can propel your business forward. Subscribe to CanadianSME Small Business Magazine by visiting www.canadiansme.ca for more empowering content and insights to guide your entrepreneurial journey.

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In this episode of the CanadianSME Small Business Podcast, we delve into the remarkable journey of Mick Lautt, CEO and co-founder of SciMar Ltd. Mick discusses the genesis of SciMar, a bio-research company on the cusp of a scientific breakthrough poised to transform the treatment of type 2 diabetes globally. From its early days to securing over $19 million in investment and navigating the biotech industry's challenges, Mick shares insights into the role of hepatalin in diabetes management, SciMar's path through research and development, and the innovative funding strategies propelling the company forward.

Key Highlight Points:

  • Mick reflects on the entrepreneurial and scientific journey leading to SciMar's foundation and its mission to combat type 2 diabetes.
  • An overview of the science behind SciMar, especially hepatalin's role, and the scientific community's response to this groundbreaking work.
  • Insights into the challenges and strategies for SMEs in the competitive landscape dominated by big pharma.
  • The process and timeline for making SciMar's innovative diabetes treatment available to the public.
  • The significance of local investment and the impact of Regulation A+ on SciMar's funding approach.

We express our deepest appreciation to Mick Lautt for sharing the inspiring story of SciMar Ltd with us. Mick's narrative underscores the importance of scientific innovation, strategic entrepreneurship, and community engagement in addressing global health challenges. His advice for aspiring entrepreneurs at the intersection of science and business highlights the need for resilience, innovation, and a focus on making a tangible difference.

Special thanks to our partners – RBC, UPS, Xero, and Constant Contact – for their support, enabling us to spotlight transformative stories like SciMar's.

For listeners seeking inspiration and practical insights, subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca. Stay tuned for more episodes that illuminate the path for SMEs striving to make an impact in their industries and beyond.

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In this intriguing episode of the CanadianSME Small Business Podcast, we explore the dynamic field of HealthTech innovation with special guests Tom Philpott, COO of Circle Innovation, and Loki Yourgenson, Senior Director of Strategy and Innovation. Tom Philpott, with a unique background in health care, research administration, and feature film production, joined Circle Innovation in 2018, playing a pivotal role in securing funding for the organization. Loki Yourgenson, a seasoned tech leader with over 20 years of entrepreneurship expertise, has made significant contributions across academia, IT, finance, and medical fields, and has been instrumental in various early-stage companies and social impact ventures. This episode delves into Circle Innovation's recent allocation of $4.7 million to support HealthTech SMEs, the challenges of scaling health innovations, the importance of partnerships in the HealthTech ecosystem, and the program’s alignment with emerging healthcare trends.

Key Highlight Points:

  • Tom Philpott provides an overview of Circle Innovation's core objectives in advancing the HealthTech sector.
  • Insights into how the allocated funding assists HealthTech SMEs and the types of projects eligible for support.
  • The role of partnerships and collaborations in contributing to the success of the Circle Innovation program.
  • Examples of previous projects funded by Circle Innovation that significantly impacted healthcare.
  • How the program stays ahead of emerging healthcare trends and adapts to changing needs.
  • The future direction of Circle Innovation and how HealthTech entrepreneurs and organizations can get involved.

We genuinely appreciate Tom Philpott and Loki Yourgenson taking the time to join us on this insightful journey through the world of HealthTech innovation. Their contributions today on Circle Innovation's mission to drive positive change in healthcare have been incredibly impactful, and we eagerly anticipate future opportunities for collaboration.

Thank you, our listeners, for joining us in exploring the transformative initiatives of Circle Innovation and the promising landscape of HealthTech. We hope this episode has provided you with valuable insights and inspiration. For more information about Circle Innovation and the projects we discussed, please visit the link provided in the show notes. Stay tuned for more engaging and informative conversations on emerging technologies and innovation.

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In this latest episode of the CanadianSME Small Business Podcast, featuring Jason Gesing, Co-founder and CEO of OMNUS Technologies, Inc. and OMNUS Law. An accomplished attorney and visionary leader, Jason has notably served as CEO of eXp Realty, a Metaverse-based real estate brokerage. His innovative approach to integrating technology into business strategies, especially within the Metaverse, positions him as a trailblazer in the field. Jason’s insights, also shared in his book 'The Metaverse Workplace Revolution,' offer a unique perspective on the future of work and how businesses can thrive in digital realms. In this episode, Jason provides an overview of the Metaverse, its impact on businesses, the technology needed to work within it, strategies for building a Metaverse workplace, and how it can enhance profitability, productivity, and employee engagement. We also delve into why the Metaverse is considered 'the great equalizer' in the business world.

Key Highlight Points:

  • Jason explains what the Metaverse is and its potential impact on businesses.
  • Discussion on whether businesses need to be tech-savvy to work in the Metaverse and the basic technology required to start.
  • Steps leaders should take to explore and establish a workplace in the Metaverse.
  • How a Metaverse workplace can increase company profitability and key factors for maintaining productivity and employee engagement.
  • What this term means for businesses of all sizes in the context of the Metaverse.

Our fascinating discussion with Jason Gesing has left us with a deeper understanding of the Metaverse and its transformative potential for the workplace. We extend our heartfelt thanks to Jason for sharing his expertise and vision. His insights into the Metaverse workplace have undoubtedly shed light on the future of business operations.

We also express our gratitude to our partners: RBC, UPS Xero, and Constant Contact for their support in bringing this insightful conversation to our listeners.

Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring and informative content.

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In this episode of the CanadianSME Small Business Podcast, we're privileged to have Melroy Coelho, founder of MCMK, share his journey from leading marketing teams in Fortune 500 companies to establishing his own agency dedicated to empowering B2B hypergrowth tech startups. Melroy discusses the importance of Agile Growth Marketing, the impact of pilot programs, and the vital role of performance metrics in driving success. Additionally, he delves into the transformative potential of generative AI in marketing and offers valuable advice for tech startups looking to innovate their marketing strategies.

Key Highlight Points:

  • Melroy shares his transition from corporate marketing to entrepreneurship, highlighting the motivations behind founding MCMK and the adjustments required in this new role.
  • An explanation of Agile Growth Marketing and its implementation at MCMK, including its benefits for scalability and market adaptability.
  • The significance of pilot programs in MCMK's strategy, assisting startups in validating their products and strategies, with examples of success stories.
  • MCMK's approach to performance metrics and the integration of generative AI into performance analysis, emphasizing the agency's commitment to tangible results.
  • The future role of generative AI in marketing for tech startups and scaleups, alongside the ethical considerations and challenges of AI implementation.

Our heartfelt thanks to Melroy Coelho for his insightful conversation on agile growth marketing and the transformative role of AI in tech startups. Melroy's experience and strategic vision offer invaluable lessons for businesses in today's rapidly changing tech landscape.

We also express our gratitude to our partners: RBC, UPS, Xero, and Constant Contact for their support. For our listeners eager to integrate agile methodologies or AI into their marketing strategies, Melroy's advice underscores the importance of innovation balanced with strategic agility.

Stay subscribed to CanadianSME Small Business Magazine by visiting www.canadiansme.ca for more episodes that dive deep into the strategies and stories shaping small businesses across Canada.

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In this engaging episode of the CanadianSME Small Business Podcast, we have the pleasure of hosting Dr. Cindy Wahler, a seasoned advisor for senior executives across various sectors and an accomplished entrepreneur. Dr. Cindy is known for her expertise in CEO succession, corporate leadership programs, and as a regular contributor to Forbes, Huffington Post, and CNN. She’s also the author of '20 Effective Habits for Mastery at Work' and the proud owner of a delightful cookie and dessert business, @bite.me.cookie. In this episode, Dr. Cindy shares her insights on the key attributes of successful leaders, what to consider when hiring or promoting key personnel, her experience in balancing her consultancy work with running a cookie business, strategies to overcome Imposter Syndrome, and recommendations for succession planning and building a talent pipeline in small businesses.

Key Highlight Points:

  • Dr. Cindy discusses the essential qualities that define successful leadership.
  • Insights on what small businesses should look for when hiring or promoting for key positions.
  • The story behind launching @bite.me.cookie and balancing it with her consultancy work.
  • Dr. Cindy shares her experience with Imposter Syndrome and offers advice for others facing similar challenges.
  • Effective strategies for succession planning and talent development in small businesses.

We extend our heartfelt thanks to Dr. Cindy Wahler for sharing her invaluable insights and experiences with us. Her journey, expertise, and entrepreneurial spirit offer a wealth of inspiration and guidance, highlighting the significance of leadership attributes and the drive to pursue diverse ventures.

We also express our gratitude to our partners: RBC, UPS, Xero, and Constant Contact for their support. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine for more enlightening content and to visit our official website at www.canadiansme.ca for the latest updates.

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In this captivating episode of the CanadianSME Small Business Podcast, we are joined by Alysha Dominico, CEO and Co-Founder of Tangible Words, a successful growth agency. Alysha's remarkable journey from launching a one-person operation to leading a dynamic 15-person agency is a testament to her entrepreneurial spirit and leadership skills. Her achievements have been recognized, including being a finalist for Entrepreneur of the Year. As a proud queer woman, mother, and wife, Alysha brings a unique and inspiring perspective to entrepreneurship and business growth. In this episode, Alysha shares the story of founding Tangible Words, the pivotal moments that shaped the agency, her experiences as a woman entrepreneur, the balance between personal and professional life, the initiation of the Company Growth Podcast, and how Tangible Words adapted to support its clients during challenging times.

Key Highlight Points:

  • Alysha recounts the inspiration behind starting Tangible Words and the initial challenges encountered.
  • Key moments and major changes that significantly influenced the growth of Tangible Words.
  • Unique challenges faced by Alysha and the lessons learned from these experiences.
  • Alysha's approach to maintaining this balance and advice for others striving for the same.
  • The inspiration behind the podcast and its role in complementing Tangible Words' mission.
  • How Tangible Words adapted to support clients during challenging times and key learnings from this experience.

Our enlightening conversation with Alysha Dominico has been incredibly insightful, and we deeply appreciate her for sharing her journey and valuable insights with us. Today's episode highlights the significance of adaptable growth strategies and supportive leadership in overcoming challenges.

We also express our gratitude to our partners: RBC, UPS Xero, and Constant Contact for their support. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspirational stories and resources like Alysha's.

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This fascinating episode of the CanadianSME Small Business Podcast features Chris Dudley, the Director of Industry Engagement and Entrepreneurship Initiatives at Seneca Polytechnic. With a rich background spanning over four decades in corporate business, entrepreneurship, and academic administration, Chris brings a wealth of knowledge and experience to the table. As the founding Director of HELIX, Seneca’s entrepreneurship incubator, he has played a pivotal role in guiding and nurturing the entrepreneurial talents of students and SMEs. His academic achievements, including a Diploma in Marketing, a Bachelor of Administration, and an MBA, further augment his credibility as an expert in the field. This episode delves into Chris's insights on launching startups, the role of incubators like HELIX in fostering innovation, what sets HELIX apart in the Greater Toronto Area, and the impact of HELIX on Seneca’s students and the community.

Key Highlight Points:

  • Chris shares his insights on the journey to starting a successful business.
  • How incubators like HELIX assist existing SMEs in fostering an innovative spirit.
  • What differentiates HELIX from other incubators in the Greater Toronto Area in terms of support and resources.
  • Discussion on HELIX's influence on Seneca’s students and the broader community and how listeners can learn more about these initiatives.

We've gained invaluable insights into the innovative spirit of HELIX, its distinctive approach to fostering entrepreneurship, and its significant impact on students and the community under Chris Dudley's guidance. These learnings underscore the importance of nurturing entrepreneurial talent and highlight the role of academic institutions in shaping future business leaders.

We also express our gratitude to our partners: RBC, UPS, Xero, and Constant Contact for their support. To our listeners, remember to subscribe to CanadianSME Small Business Magazine for more inspiring content, and visit www.canadiansme.ca for updates on future episodes and initiatives.

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In this engaging episode of the CanadianSME Small Business Podcast, we're joined by Francis Coral Mellon, an accomplished entrepreneur and a guiding force in digital adoption and funding for Canadian SMEs. With 15 years of business experience, Francis has a rich history of founding companies, consulting in various sectors, and a focused passion for funding and technological advancements, especially in AI. Currently leading Uprisefund.ca, Francis is dedicated to assisting small businesses in harnessing AI and innovation. This episode covers a spectrum of vital topics, from making businesses recession-proof and integrating lean operating principles to the importance of mental health and enjoyment in the workplace, all through the lens of Francis's extensive experience and human-centric approach.

Key Highlights:

  • Francis shares his diverse experiences and why he focuses on funding and AI to aid small businesses.
  • Insights into tangible strategies for small businesses to withstand economic downturns.
  • Practical steps for integrating lean operating principles and the role of AI in enhancing productivity.
  • Discussion on the significance of mental health principles in business for sustainable practices.
  • Strategies for rejuvenating work environments in challenging times.
  • An anecdote illustrating the impact of collaboration and investing in people on business progress.

We express our heartfelt gratitude to Francis Coral Mellon for imparting such invaluable insights. His perspectives, particularly on collaborative growth and prioritizing the human aspect of business, are not only inspiring but also critically important in the current business landscape.

A big thank you to our exclusive partners – RBC, UPS, and Xero – for their continuous support and collaboration, which is instrumental in empowering small businesses. To our listeners, we invite you to explore the services offered by our partners, supporting the backbone of our economy – the small businesses. Don't forget to subscribe to the CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more insightful and empowering content. Remember, when small businesses unite, we create a significant impact. Stay tuned for more enriching discussions in upcoming episodes.

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In this exciting episode of the CanadianSME Small Business Podcast, we are honored to have Andres Lares, Managing Partner at Shapiro Negotiations Institute, as our guest. Andres, with his diverse background in professional sports and educational institutions, has become a globally recognized figure in negotiation and influence. At Shapiro Negotiations Institute, he has played a pivotal role in advising on player contracts, sponsorship negotiations, and implementing innovative technologies. As an author, his book 'Persuade' offers fresh perspectives on leadership and decision-making. This episode dives into effective management strategies, the significance of soft skills in the workplace, the importance of empathy in leadership, lessons from his book on authentic leadership, and how small business owners can apply negotiation and influence tactics in strategic decision-making.

Key Highlight Points:

  • Andres discusses ways managers can motivate their teams, focusing on aspects like clear communication and goal setting.
  • Understanding what soft skills are, why they are essential, and how to develop them.
  • The significance of empathy for leaders or managers and its impact.
  • Insights from Andres’s book that help professionals become authentic leaders who motivate change and trust.
  • How small business owners can use negotiation and influence tactics in their strategic decision-making processes.

Our enlightening conversation with Andres Lares has provided us with invaluable insights into leadership, the importance of empathy, and the art of persuasion in the workplace. We extend our heartfelt thanks to Andres for sharing his expertise and experiences with us.

We also express our gratitude to our partners: RBC, UPS, Xero, and Constant Contact for their support. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring and informative content.

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In this episode of the CanadianSME Small Business Podcast, we're excited to host Dennis Gorya, the Founder and CEO of Tidal Commerce. Within just two years, Dennis has remarkably grown his company into a significant player in the North American market, achieving revenues exceeding 10 million dollars and establishing a global team. His journey is a powerful testament to his entrepreneurial prowess and ability to rapidly scale a business. In our conversation, Dennis discusses the critical aspects of identifying and communicating the purpose of his business, his approach to hiring and managing an international team, strategies to foster empowerment within Tidal Commerce, and the unique challenges and opportunities he has encountered along his entrepreneurial path. Additionally, Dennis shares insights about his recent accomplishments and the Empowerment Drive initiative.

Key Highlight Points:

  • Dennis explains how he identified and communicated the purpose of Tidal Commerce and its impact on growth.
  • Insights into Dennis's approach to assembling and leading a team across different countries.
  • Strategies employed at Tidal Commerce to create an empowering work environment.
  • The unique challenges and opportunities Dennis has faced in his journey to entrepreneurship.
  • Discussion on Dennis's recent achievements and the Empowerment Drive initiative at Tidal Commerce.

Our enlightening conversation with Dennis Gorya has left us with invaluable insights. From the significance of a clearly defined business purpose to managing a diverse, global team, and cultivating a culture of empowerment, Dennis's experiences provide a rich source of knowledge for entrepreneurs. His journey highlights the unique challenges and opportunities for young entrepreneurs today, underscoring the importance of innovation, adaptability, and resilience.

We also want to express our gratitude to our partners – RBC, UPS, and Xero – for their support. For those looking to delve deeper into entrepreneurship and small business success, remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca.

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In this compelling episode of the CanadianSME Small Business Podcast, we're honored to host Dr. Wendy Cukier, a distinguished professor of Entrepreneurship and Strategy and the Founder and Academic Director of the Diversity Institute at Toronto Metropolitan University. Dr. Cukier, who also leads the Women’s Entrepreneurship Knowledge Hub and is the Research Lead of the Future Skills Centre, has been a vanguard in promoting equity, diversity, and inclusion. She co-authored the bestseller 'Innovation Nation: Canadian Leadership From Java to Jurassic Park' and is a recognized authority in disruptive technologies and innovation. Throughout the episode, Dr. Cukier illuminates the primary barriers faced by diverse entrepreneurs, the role of research in identifying and addressing systemic biases, and strategies for advancing women’s entrepreneurship. She also discusses effective ways to foster an inclusive environment for entrepreneurs from varied backgrounds and the broader implications of entrepreneurship in achieving sustainable development goals.

Key Highlight Points:

  • Dr. Cukier sheds light on the primary barriers entrepreneurs face and how they can be addressed.
  • Insights into how biases manifest in systems and services and the importance of research in tackling these issues.
  • Discussion on strategic initiatives to advance women’s entrepreneurship and their impact.
  • Rethinking the role of entrepreneurs and SMEs in driving economic growth and achieving sustainable development goals.
  • Effective ways to create and nurture inclusive environments for diverse entrepreneurs.

Our deepest gratitude goes to Dr. Wendy Cukier for sharing her invaluable insights on supporting diverse women entrepreneurs, addressing systemic biases, and strategically advancing women's entrepreneurship. Dr. Cukier's expertise and dedication to fostering diversity and inclusion are truly inspiring.

A special thanks to our partners – RBC, UPS, and Xero – for their support. We encourage our listeners to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring and informative content.

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In the latest episode of the CanadianSME Small Business Podcast, we are excited to feature John Lam, Director at Humber College’s Longo Centre for Entrepreneurship. John's remarkable career is a source of inspiration in both entrepreneurship and education. His extensive experience includes leading notable incubators and entrepreneurship programs at several prestigious institutions, including IDEA at the City of Mississauga Economic Development Office, EDGE at Sheridan College, LaunchPad at Wilfrid Laurier University, and the John F. Wood Centre at the University of Guelph. A former teaching faculty member at Wilfrid Laurier University, John's firsthand experience in founding two companies has given him a deep understanding of the entrepreneurial journey. At the Longo Centre for Entrepreneurship, he continues his mission to cultivate entrepreneurial talent and support innovative ventures.

Key Highlight Points:

  • John discusses the intended outcomes for students and their alignment with current business demands, including the success measurement of these outcomes.
  • The significance of entrepreneurial skills in various career paths beyond starting a business, with examples of former students who've applied these skills effectively.
  • Strategies employed by the Longo Centre to teach entrepreneurial skills, especially to non-business founders, and their preparation for modern business challenges.
  • The nature of collaborations between the Longo Centre and industry partners, their mutual benefits, and success stories exemplifying this approach.
  • How the Longo Centre integrates Equity, Diversity, and Inclusion principles into its programs and the impact on fostering inclusive entrepreneurship.
  • Programs available for upskilling individuals in the workforce and their contribution to professional development and adaptability.

We are deeply grateful to John Lam for joining us and sharing his valuable insights. The key takeaway from our conversation is the critical importance of entrepreneurship education in equipping individuals with the necessary skills and mindset to thrive in today's dynamic business landscape. The skills and experiences provided by programs at the Longo Centre are invaluable, whether for launching new ventures or bringing innovative contributions within existing organizations.

Our sincere thanks also go to our partners: RBC, our exclusive banking partner; UPS, our exclusive shipping partner; and Xero, our exclusive accounting software partner. Their commitment is vital to the success and growth of small businesses and entrepreneurs.

Don't forget to subscribe to CanadianSME Small Business Magazine for more enriching content. Visit www.canadiansme.ca for the latest insights and stories in the small business world. Stay inspired and continue to nurture the entrepreneurial spirit within your communities!

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In this episode of the CanadianSME Small Business Podcast, we are joined by Carol Kotacka, Managing Director of Ryelle Strategy Group. With a wealth of experience in driving strategy, performance, and transformational change across various sectors globally, Carol brings a unique perspective to the table. Her work spans North America, Europe, the Middle East, and South America, making her a seasoned leader in organizational transformation. Carol's academic involvement as an Adjunct Lecturer at the University of Toronto and lead for Queen's University IRC's Organizational Transformation program complements her practical experience. This episode delves into the critical need for organizations to be agile, the strategies for fostering a mindset of continual adaptation, the significance of engaging people in transformational processes, and insights into Ryelle Strategy Group's collaboration with Queen's University IRC.

Key Highlight Points:

  • Carol discusses why it's essential for organizations to be agile and ready for transformation.
  • Strategies to foster a continual adaptation and transformation mindset within organizations.
  • The significance of involving people emotionally and intellectually in organizational change processes.
  • Carol shares her approach to addressing and overcoming resistance within organizations.
  • Insights into the collaboration between Ryelle Strategy Group and Queen's University IRC and its objectives.

We extend our deepest gratitude to Carol Kotacka for her invaluable insights and experiences in strategic and transformational change. Today's discussion highlighted the importance of agility, continual adaptation, and engaging people in transformation processes. We also gained a deeper understanding of the challenges of change and the value of strategic partnerships, like that with Queen's University IRC.

A special thank you to our partners, RBC, UPS, and Xero, for their continued support. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enlightening conversations like this.

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In this latest episode of the CanadianSME Small Business Podcast, we are joined by Grayson Milbourne, Security Intelligence Director at OpenText Cybersecurity. With an impressive 19-year track record in malware analysis, data science, and security education, Grayson brings a wealth of knowledge to the table. At OpenText, he is instrumental in ensuring that the company's products are well-equipped to defend against advanced digital threats. In our discussion, Grayson shares key insights from the OpenText Cybersecurity 2023 Global Ransomware Survey, offering valuable advice on how businesses, especially small enterprises, can enhance their cybersecurity. We explored the parallels between cybersecurity and aviation safety, the upcoming OpenText Cybersecurity Summit, and discussed future developments in the cybersecurity landscape that businesses should monitor.

Key Highlight Points:

  • Grayson discusses the latest trends and threats in cybersecurity that businesses need to be aware of.
  • Recommendations for small businesses to bolster their defenses against malware and ransomware.
  • An interesting perspective on the similarities between cybersecurity and aviation safety.
  • Insights into what attendees can expect at the upcoming OpenText Cybersecurity Summit on February 6th.
  • Discussion on future developments in cybersecurity that businesses should keep an eye on.

We extend our sincere gratitude to Grayson Milbourne for sharing his invaluable expertise in cybersecurity. His insights into the latest trends, effective strategies for small businesses, and the important parallels between cybersecurity and aviation safety have been incredibly enlightening. A special thanks to Grayson for his contribution to this episode, and to our partners – RBC, UPS, and Xero – for their unwavering support. Be sure to subscribe to CanadianSME Small Business Magazine and visit www.canadiansme.ca for more empowering and informative content. We look forward to bringing you more engaging and insightful conversations in our future episodes.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Leo Bailey, the Partnerships Director at Interac. Leo, known for his strong advocacy and support for small businesses, shares valuable insights on the transformative journey of small and medium-sized businesses (SMBs) in Canada. As the backbone of the Canadian economy, understanding the challenges and opportunities in this sector is vital. Leo discusses the "Nine-to-Thrive" concept, work-life balance improvements, the role of technology in SMB growth, addressing challenges like competition and cybersecurity, and the increasing resilience of Canadian entrepreneurs.

Key Highlight Points:

  • Insights on how Canadian entrepreneurs are embracing this concept and its significance for SMBs.
  • Discussing how Interac has helped improve work-life balance for entrepreneurs and the strategies or tools instrumental in achieving this.
  • The critical role of technology in driving innovation and success for SMBs and how Interac supports them in this regard.
  • How Interac assists SMBs in navigating competition and cybersecurity concerns, emphasizing the importance of strategic planning and cybersecurity best practices.
  • Factors contributing to the heightened resilience of Canadian businesses and Interac's role in this transformation.
  • The rise of contactless payments, technological advancements, changing consumer preferences, and Interac's efforts to stay ahead in payment technology for SMBs. Discussion of any upcoming innovations or initiatives.

We are immensely grateful to Leo Bailey for dedicating his time and sharing his expertise with our audience. His insights have added significant depth to our understanding of the challenges and triumphs faced by Canadian SMBs. Thank you, Leo, for a truly engaging and informative session. We eagerly look forward to potential future collaborations. Our heartfelt thanks go to our incredible partners: RBC for their support in helping businesses thrive, UPS for their seamless logistics solutions, and Xero for their innovative financial management tools. To our listeners, thank you for joining us, and stay tuned for more episodes that delve into the heart of small business growth and innovation.

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In this enlightening episode of the CanadianSME Small Business Podcast, we welcome Walter Melanson, co-founder and lead market analyst of PropertyGuys.com. Celebrating its 25th anniversary, PropertyGuys.com stands as a revolutionary force in the real estate marketplace and franchise system. Walter, with his vast expertise in real estate technology, brokerage, mortgage origination, and market analytics, discusses the journey of PropertyGuys.com, its impact on the real estate landscape in Canada, and his vision for the future.

Key Highlight Points:

  • Walter reflects on the 25-year journey of PropertyGuys.com, emphasizing the constant drive for innovation in real estate and how challenges have spurred creative solutions.
  • Walter shares his insights on the future of real estate, highlighting the roles of consumer empowerment and technology in shaping the industry.
  • He addresses the influence of international legal developments on Canadian real estate and how these may benefit consumers.
  • The episode delves into the changing nature of real estate commission structures and their implications for the industry and consumers.
  • Walter discusses the powerful 'why' behind PropertyGuys.com and its influence on the company's decisions and direction.
  • He shares memorable anecdotes from the early days, illustrating the challenges and successes that have shaped PropertyGuys.com.

We extend our heartfelt thanks to Walter Melanson for sharing the inspiring story and future aspirations of PropertyGuys.com. His insights underline the importance of innovation and consumer empowerment in transforming the real estate sector. Special thanks to our partners RBC, UPS, and Xero for their support. To our listeners, thank you for joining us. We hope this episode has offered valuable perspectives on real estate and the significance of supporting innovative small businesses. Remember to subscribe to CanadianSME Small Business Magazine and visit www.canadiansme.ca for more enriching content.

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In this episode of the CanadianSME Small Business Podcast, we're excited to feature Leanne Bucaro, CEO and co-founder of STRATA Originals. Leanne is a dynamic CEO and personal branding expert who leverages her ADHD as a superpower, excelling in highlighting other CEOs and leaders by helping them craft and communicate their personal brands through inspiration, magic, and storytelling. Her diverse career includes roles as a campaign builder, video/TV/multi-media content producer/director, keynote speaker, author, entrepreneur, and a PR/media relations professional. At the heart of Leanne's work is her dedication to helping businesses and causes communicate in an engaging manner, touching their audience's hearts. She specializes in personal brand development and strategy, creative multi-media campaigns, corporate storytelling, and creative content.

Key Highlight Points:

  • Leanne discusses the significance of personal branding for small businesses and where entrepreneurs should begin in developing their personal brand.
  • Insights into the typical mistakes small business owners make in personal branding and how to avoid them.
  • The importance of overcoming self-doubt in personal branding and strategies for entrepreneurs to believe in their brand's impact.
  • Leanne shares the journey of Strata Originals from its inception to becoming its own company, especially during the COVID-19 lockdowns.
  • The effect of Leanne's free webinars for CEOs on leaders and entrepreneurs, and the most rewarding aspects of conducting these sessions.
  • Key advice for entrepreneurs in personal branding and PR, and balancing authenticity with professional branding.

We express our heartfelt gratitude to Leanne Bucaro for her sharing her vast knowledge and experience in personal branding and public relations. Leanne's unique approach of embracing her qualities and using storytelling and strategic positioning to enhance personal brands is both innovative and inspiring. Today's key takeaway is the critical role of personal branding in the digital era, especially for small business owners and entrepreneurs. Developing a strong personal brand can significantly influence how businesses connect with their audience and stand out in a crowded marketplace.

We also extend our thanks to our partners: RBC, our exclusive banking partner; UPS, our exclusive shipping partner; and Xero, our exclusive accounting software partner, for their crucial support in fostering the growth and success of small businesses.

Don’t forget to subscribe to CanadianSME Small Business Magazine for more insightful content and stories. Visit www.canadiansme.ca for the latest updates and resources tailored for small businesses. Continue to inspire and foster the entrepreneurial spirit within your communities!

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Join Erica, Founder of Maven Collective Marketing, as she discusses strategies for Microsoft Partners to stand out in a competitive environment. As CEO of Maven, the Microsoft Partner digital marketing agency, Erica highlights leveraging partnerships for client value, translating values into tangible benefits, and guiding partners for impactful journeys. Erica's commitment to social responsibility and a positive community impact sets the tone for a business approach beyond just numbers. Discover the keys to success and impactful business decisions in this insightful podcast.

Uncover the secrets to Microsoft Partner success with Erica, CEO of Maven Collective Marketing in our latest podcast. Learn how to stand out, add value, and make a real impact in your business journey. Working with over 500 MS Partners, Erica's expertise goes beyond the numbers, emphasizing social responsibility and community impact. Tune in for concise strategies that will elevate your approach to business.

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In this captivating episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Greg Young, the global Vice President for Cybersecurity at Trend Micro. With a formidable valuation of $2 billion and a team of over 7,000 employees, Trend Micro is a leading name in the cybersecurity world. Greg, a luminary in Canadian cybersecurity, brings to the table over three decades of diverse experience, including his impactful work at Gartner, his role as a CISO for the federal Department of Communications, and his service in the military police. In our discussion, Greg delves into Trend Micro’s cybersecurity predictions for 2024, the disruptive influence of GenAI on the cybersecurity market, and offers invaluable strategies for businesses to combat emerging cyber threats.

Key Highlight Points:

  • Greg shares Trend Micro's key cybersecurity predictions for the upcoming year, providing crucial insights for the future.
  • An exploration of GenAI's expected impact on the cybersecurity market, and how it could revolutionize the field.
  • Greg offers perspectives on how businesses can stay ahead of cybercriminals and protect themselves from new and evolving threats.
  • Insights into why self-regulation is critical in the cybersecurity industry and its implications for businesses.
  • Greg discusses how Trend Micro’s tools and services uniquely benefit businesses in the digital landscape.
  • Advice for small businesses on managing their cybersecurity efforts effectively in the face of digital threats.

We extend our heartfelt thanks to Greg Young for sharing such valuable insights and forward-looking predictions in cybersecurity. His expertise is not only enlightening but also vital for small businesses navigating the complex digital landscape. Our conversation covered the future of cybersecurity, the emergence of GenAI, and the innovative solutions offered by Trend Micro, providing key takeaways for our listeners, particularly those in small business circles.

Special gratitude goes to our partners: RBC, UPS, and Xero, for their ongoing support. And to our audience, we encourage you to subscribe to CanadianSME Small Business Magazine for more insights and valuable information. Visit www.canadiansme.ca for your subscription.

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In this captivating episode of the CanadianSME Small Business Podcast, we are thrilled to welcome Dan Kagan, the Senior Vice President and Canadian Country Manager at Okta. With a remarkable career spanning over two decades, Dan stands as a visionary in Canada's tech sector. His dedication to innovation, empathetic leadership, and his role in Okta's impressive growth in the Canadian market make him a distinguished figure. Today, Dan will share his valuable insights and experiences, reflecting on Okta's strategic decisions, office culture, leadership styles, and recent achievements.

Key Highlight Points:

  • Dan discusses the vision and motivation behind Okta's significant physical presence in Canada and its alignment with the company's overall strategy.
  • Understanding why maintaining a strong physical office is crucial for Okta in the Canadian market, despite the trend towards remote and hybrid work models.
  • Insights into the guiding principles and goals in creating Okta's new office space, reflecting the company's culture and ethos.
  • Dan shares how he fosters a culture of empathy within Okta and the impact of this approach on the company's success.
  • A discussion on the key developments and strategies unveiled at Oktane 2023, and their influence on Okta's journey in Canada.
  • Exploring the initiatives and practices that led to Okta Canada being recognized as one of Canada’s Great Places to Work and plans for future growth.

Outro:

Our deepest gratitude to Dan Kagan for sharing his expertise and insights on our podcast. His perspectives on leadership, innovation, and workplace culture provide invaluable lessons for our listeners. A special thanks to our partners: RBC, UPS, and Xero, for their continuous support. To our listeners, thank you for joining us on this journey. Remember to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring content. Until next time, let's keep supporting local businesses and nurturing the heart of our communities!

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In this insightful episode of the CanadianSME Small Business Podcast, we had the honor of featuring Ben Bowen, the founder of Core Health Collective. A seasoned entrepreneur with over two decades of experience in the IT, tech, and marketing sectors, Ben is known for his innovative sales-focused, employee-led strategies that have driven numerous companies to success. His dual focus on for-profit and non-profit ventures and his dedication to helping entrepreneurs grow have made him a respected figure in the business community. At Core Health Collective, Ben fosters a nurturing community for entrepreneurs seeking to scale their businesses. In our discussion, Ben shared his unique perspectives on business planning, the keys to successful scaling, his commitment to the health and wellness sector, and his recent investment in an outdoor Nordic Spa.

Key Highlight Points:

  • Ben explains why planning a full year of business operations is crucial for success.
  • Insights into what differentiates companies that successfully scale from those that struggle.
  • The motivation behind Ben's dedication to supporting entrepreneurs in the health and wellness sector.
  • Ben recounts how a simple spreadsheet enabled him to reach a significant profit goal in just one hour.
  • The reasons behind Ben's investment in the spa and how it aligns with his business philosophy.
  • Ben offers guidance for new entrepreneurs embarking on their business journeys.

Our heartfelt thanks go to Ben Bowen for joining us and sharing his valuable experiences and insights. The conversation highlighted the importance of strategic planning, an employee-driven culture, and the unique role of mentorship in entrepreneurial growth, especially in the health and wellness sector. Ben's innovative approach and his story about using a spreadsheet for profit achievement exemplify the power of efficient goal-setting in business.

We also extend our appreciation to our partners, RBC, UPS, and Xero, for their continued support. To our listeners, don’t forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring and informative content.

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In this episode of the CanadianSME Small Business Podcast, we welcome Frank Vella, CEO of Constant Contact, a pioneering digital marketing and CRM platform tailored for small businesses and nonprofits. Frank, with his extensive background in leadership roles at Microsoft, GE Capital, and other notable companies, is passionate about building customer-centric businesses. His journey showcases significant achievements in guiding companies through growth and market expansion, emphasizing innovation, team-building, and customer experience. As a proud Canadian expat, Frank now balances his professional life with nurturing young entrepreneurs and enjoying family travels. This episode delves into the transformative journey of Constant Contact under Frank's leadership, exploring the stories, challenges, and triumphs that define small businesses today.

Key Highlight Points:

  • Frank discusses the significant transformations and milestones Constant Contact has undergone to adapt to the evolving needs of the small business sector.
  • Insight into the effective measures Constant Contact takes to bolster small businesses, the backbone of our economy.
  • Frank explains why digital marketing is crucial for SMBs and how Constant Contact makes it accessible and effective.
  • An exploration of how Constant Contact is incorporating AI into its offerings to enhance its services for small businesses.
  • Frank's perspective on the upcoming challenges for SMBs and advice on how they can prepare to meet these challenges.

We extend our heartfelt gratitude to Frank Vella for imparting his invaluable insights and experiences. His expertise in fostering the growth of small businesses through Constant Contact’s cutting-edge platform is a treasure trove of knowledge for our listeners. We hope this episode has provided enlightening takeaways on the significance of digital marketing, the transformative impact of AI, and effective strategies for small business success. Our special thanks go to our partners: RBC, UPS, and Xero, for their support. Don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enriching content. Until next time, let's continue to support and uplift local businesses.

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In this enlightening episode of the CanadianSME Small Business Podcast, we are thrilled to welcome Colin S. Levy, a renowned figure in the legal tech industry. Known for his innovative contributions and recognized on the Fastcase 50 list in 2022, Colin's insights have shaped the landscape of legal technology. As the editor of 'Handbook of Legal Tech' and a regular contributor to prominent legal outlets, he has become a pivotal voice in this field. His blog, ranked among the top legal tech blogs of 2023, and his substantial social media following underscore his influence as a thought leader. This episode promises to delve into the critical role of technology in modern legal practices and explore the trends and challenges in this evolving sector.

Key Highlight Points:

  • Colin discusses the necessity of incorporating technology in legal practices and the current trends in this transition.
  • Insights into how legal technology enhances overall business operations and which areas benefit most.
  • Exploration of AI applications in areas like dispute resolution and agreement drafting, and their impact.
  • Addressing common misunderstandings about legal technology and clarifying its true value and capabilities.
  • Advice for legal professionals hesitant to embrace new technologies, including examples of technologies that initially faced resistance but are now widely accepted.

We extend our deepest gratitude to Colin S. Levy for his thought-provoking perspectives on the vital intersection of technology and law. Colin's expertise has illuminated the essential role of technology in modernizing legal practices, underlining that embracing technological advancements is not only beneficial but integral to the evolution of the legal field. A key takeaway from our conversation is the significance of demystifying legal tech and recognizing its potential to enhance efficiency, client service, and overall business operations.

A big thank you to our sponsors – RBC, our banking partner; UPS, our shipping partner; and Xero, our accounting software partner, for their invaluable support in bringing these important discussions to our audience. To our audiences, don't forget to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more enriching insights and updates. Stay informed and engaged in the dynamic world of small business and legal technology.

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In this episode of the CanadianSME Small Business Podcast, our guest for this episode is Gabrielle Hailmann, the founder and president of 360 Integral Marketing. With a wealth of experience in assisting over 100 SMEs, Gabrielle has been pivotal in enhancing their online presence and driving demand for their products and services. As a co-author of "50 Ways to Fill Your Sales Funnel" and the host of the JUMPin2it podcast, she has dedicated her career to supporting entrepreneurial women in their growth journeys. Her expertise in marketing and entrepreneurship was recognized in 2010 when she was named one of the top ten women in direct marketing by Direct Marketing Magazine.

Key Highlight Points:

  • Gabrielle explains the key differences between these strategies and their roles in business development, along with how businesses should balance them.
  • Insights into constructing an effective sales funnel for SMEs, including crucial stages and examples of successful implementations.
  • The importance of integrating AI and marketing technology in SME strategies and their potential impact on growth.
  • Advantages of fractional marketing teams for SMEs compared to traditional marketing structures, including success stories.
  • Gabrielle's approach to balancing cost reduction with marketing effectiveness in SMEs, and identifying common areas of overspending.
  • Key questions business owners should ask themselves to facilitate growth, and the importance of re-evaluating these questions in the context of market changes.

We extend our heartfelt thanks to Gabrielle Hailmann for sharing her invaluable insights with us. We explored the nuanced world of demand generation versus lead generation, delved into building effective sales funnels, and discussed the transformative impact of AI and marketing technologies in the SME sector. Gabrielle's expertise in fractional marketing teams and strategies for reducing marketing costs has been enlightening.

The key takeaway from our conversation is the significance of adapting to the evolving marketing landscape and the power of strategic thinking in driving business growth. Gabrielle's experience and guidance offer a roadmap for SMEs seeking to navigate these challenges successfully.

We also want to express our gratitude to our partners: RBC, our Exclusive Banking partner; UPS, our Exclusive Shipping partner; and Xero, our Exclusive Accounting Software partner. Your support is crucial in bringing valuable content to our audience. Remember, the journey of small business growth is continuous and ever-evolving. Don't forget to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more insights and stories that inspire and empower.

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In this latest episode of the CanadianSME Small Business Podcast, we are honored to feature Andre De Lacerda, the Vice President & COO at Idealogical Systems Inc. Andre, a seasoned technophile, has been shaping the tech industry since 2005, contributing to significant projects from military operations to the FIFA World Cup. His expertise now focuses on making advanced tech solutions accessible to small businesses, ensuring they have structured and strategic IT support. This episode dives into the critical role of technology in the growth and security of small businesses, addressing various challenges and opportunities in the current digital landscape.

Key Highlight Points:

  • Andre discusses the importance of cybersecurity audits for small businesses, often seen as soft targets, and how these audits can be transformative.
  • Insights into how the right technological implementation can shift small businesses from survival to growth mode.
  • Debunking the belief that cybercriminals only target large corporations and highlighting the actual risks for small businesses.
  • The necessity of incorporating a strong IT strategy for business success and growth.
  • Advice for entrepreneurs without a tech background on integrating IT strategies into their business plans.
  • Addressing small business owners' concerns about the cost of advanced IT services versus the potential risks of tech failure.
  • Andre shares his views on what emerging technologies small businesses should focus on to remain competitive and secure.

We would like to thank Andre De Lacerda for sharing his extensive knowledge and experience in the field of technology and small business growth. His insights are not only inspiring but also instrumental in helping small and medium-sized enterprises navigate the complex world of IT and cybersecurity. Andre's passion for transforming complex tech solutions into accessible strategies for small businesses truly resonates with our mission here at CanadianSME.

A special acknowledgment goes out to our partners: RBC, our Exclusive Banking partner; UPS, our Exclusive Shipping partner; and Xero, our Exclusive Accounting Software partner. Their commitment and support are crucial in bringing these valuable conversations to our dedicated listeners. Remember to subscribe to the CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for the latest in business strategies, tech innovations, and expert insights. Stay ahead in the business world and continue to thrive in this ever-evolving digital landscape. Until next time, keep pushing boundaries and exploring new horizons in the world of small business.

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In this episode of the CanadianSME Small Business Podcast, we welcome David Sampson, the founder of Perdition Security and a renowned cybersecurity expert. With a CISSP certification and over eight years of experience, David specializes in safeguarding Canadian SMEs and non-profits against digital threats. His practical approach to cybersecurity has helped organizations achieve essential certifications like SOC 2, PCI-DSS, and HIPAA. As the acting CISO for Globys and CISO/CTO for S&T Holdings Inc., David's expertise covers a wide range of industries. He strongly advocates for accessible cybersecurity practices, highlighting the need for robust defenses across businesses of all sizes.

Key Highlight Points:

  • David discusses the unique cybersecurity challenges small businesses face and the steps they need to take for effective protection, especially with limited resources.
  • Insights on the importance of technology education in defending against cyber threats and suggestions for enhancing tech literacy.
  • Exploration of the impact of non-profit initiatives in cybersecurity and their contribution to the broader community.
  • How David's early career with a health non-profit in Toronto shaped his understanding of cybersecurity needs in smaller organizations.
  • Effective strategies small businesses should adopt to avoid being easy targets for cybercriminals.
  • The significance of this initiative in helping non-profit organizations strengthen their cybersecurity measures.

We'd like to extend our heartfelt thanks to David Sampson for sharing his invaluable expertise and perspectives on cybersecurity. His guidance is crucial for small businesses and non-profits navigating the complex digital landscape. We also want to express our gratitude to our partners who make this podcast possible: RBC, our exclusive banking partner; UPS, our exclusive shipping partner; and Xero, our exclusive accounting software partner. Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories and valuable insights into the small business world. Stay tuned for upcoming episodes where we continue to delve into the fascinating and dynamic world of small businesses.

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In this episode of the CanadianSME Small Business Podcast, we are excited to welcome Yasser Abdelkader, the Sales Director of the Sales and Systems Integrations Division at Solotech's Toronto office. Yasser, a University of Toronto graduate with extensive experience in the industry, is a strategic leader known for his exceptional ability in client relationship building. At Solotech, a global leader with a rich 45-year history in providing comprehensive solutions in audio, video, lighting, and more, Yasser plays a crucial role in strengthening the company's market position. Today, he will share insights on how Solotech's innovative solutions are empowering small and medium-sized enterprises (SMEs) in the ever-evolving business landscape.

Key Highlight Points:

  • Elaborating on how Solotech's offerings like conference rooms, hybrid workplaces, and digital signage contribute to SME success.
  • Discussing Solotech's role in helping businesses adapt to immersive workplaces and hybrid environments.
  • Exploring how Solotech remains at the forefront of the latest technologies to provide advanced solutions.
  • Delving into Solotech's philosophy and how it caters specifically to the needs of SMEs.
  • Discussing Solotech's contribution to creating efficient and seamless conference room experiences.
  • Exploring how Solotech supports SMEs in managing their technology and equipment beyond just selling products.

We would like to thank Yasser Abdelkader for joining us and sharing his invaluable insights. In this episode, we've learned about the diverse offerings of Solotech and how they empower SMEs, especially in adapting to modern and hybrid work environments. We delved into the innovative spirit that keeps Solotech at the forefront of technological advancements. Yasser's emphasis on a client-centric approach showcased how Solotech's solutions are tailored to meet the unique needs of each business.

We also explored the importance of efficient conference rooms in today's hybrid work environment and Solotech's role in helping SMEs manage their technological needs effectively. These insights reflect Solotech’s commitment to innovation and customer satisfaction and highlight the significance of technology in the growth and success of small businesses.

A special thanks to our partners, RBC, UPS, and Xero, for their support. And to our listeners, don't forget to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more enlightening conversations that support and inspire the small business community.

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In this episode of the CanadianSME Small Business Podcast, we are honored to have Jean-François Parent as our guest. A staunch advocate for Francophone economic development, Jean-François has made significant contributions to the Franco-Ontarian community. Raised in Eastern Ontario and an alumnus of the University of Ottawa, his journey from studying Geography to his current role as the Director of Communications and Business Development showcases his dedication to nurturing Francophone minority communities. Through his work with the Ontario Federation of Francophone Business People, Jean-François has played a key role in representing and advancing the interests of over 5,000 Francophone businesses across Ontario. This episode delves into his impactful work and explores the unique landscape of Francophone businesses in Ontario and Canada.

Key Highlight Points:

  • An exploration of the current state of Francophone businesses across Ontario and Canada, including their unique challenges and opportunities.
  • Strategies for creating a more inclusive business environment that promotes French services and products.
  • Discussion on how to enhance access to venture capital for Francophone businesses and steps needed for their growth and sustainability.
  • Insights into emerging growth areas within Francophone businesses and how to capitalize on these opportunities.
  • Sharing notable success stories from the Francophone business community that highlight resilience and innovation.
  • Strategies for connecting the Francophone business community with the broader Canadian economic environment for mutual growth and understanding.

We would like to extend our sincerest thanks to Jean-François Parent for sharing his valuable insights into the Francophone business community. His dedication and work are a testament to the importance of supporting and nurturing economic development within minority language communities.

A special thanks to our partners who make this podcast possible: RBC, our Exclusive Banking Partner; UPS, our Exclusive Shipping Partner; and Xero, our Exclusive Accounting Software Partner. Your support is instrumental in bringing these crucial conversations to our audience and empowering small businesses across Canada.

To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories and expert insights.

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In this insightful episode of the CanadianSME Small Business Podcast, we had the privilege of hosting Dennis Darby, President and CEO of Canadian Manufacturers and Exporters (CME). Dennis brings a diverse background, including transformative roles in major Canadian trade associations and a noteworthy career in the consumer-packaged goods sector at Procter & Gamble. His experience covers R&D, strategic planning, government and regulatory affairs, and external relations, with assignments across Canada, the US, and Europe. As a key advocate for over 2,500 Canadian manufacturers, Dennis's leadership at CME has been pivotal in driving business growth and addressing industry challenges.

Key Highlights:

  • Dennis discusses how CME is helping manufacturers tackle current labour and skills shortages, along with innovative strategies being implemented.
  • The potential impacts of the recent Inflation Reduction Act on Canadian manufacturers and CME's strategies for adapting to these changes.
  • Key takeaways from the CME members' survey that are influencing the organization's current focus.
  • How CME is advocating for its members in terms of Federal and Ontario budgets, including priority areas and examples of successful advocacy.
  • CME’s approach to mitigating the effects of labour disruptions and the role of policy in this.
  • Dennis's views on future challenges in manufacturing and how CME is preparing to support its members.

We would like to thank Dennis Darby for joining us on this episode and providing such valuable insights into the manufacturing industry. His discussion on the crucial role of agility and proactive advocacy in today's manufacturing sector has been enlightening, emphasizing the importance for businesses to be ahead of labor trends, policy changes, and economic shifts. Dennis's expertise highlights the significance of strategic planning and community support in overcoming industry challenges.

Our gratitude also extends to our partners – Exclusive Banking partner RBC, Exclusive shipping partner UPS, and exclusive accounting software partner Xero, for their unwavering support in facilitating these important discussions. Your commitment is key in strengthening our community and bringing these conversations to the forefront.

To our dedicated listeners, we thank you for tuning in. Be sure to subscribe to CanadianSME Small Business Magazine at www.canadiansme.ca for more inspiring stories, expert advice, and the latest insights that fuel the spirit of Canadian entrepreneurship. Join us again on the Small Business Podcast as we continue to delve into the crucial elements of the SME world.

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In this episode of the CanadianSME Small Business Podcast, we are privileged to have Joe Byrne, Vice President of Technology Strategy and Executive CTO at Cisco, as our guest. Joe Byrne's expertise is primarily focused on Observability strategy and assisting with digital transformations, working closely with customers, sales, marketing, product, and engineering teams. Before joining Cisco AppDynamics, Joe held significant technology leadership roles at Albertsons, EllieMae, and Johnson and Johnson. In this enlightening conversation, Joe shares his insights on the critical role of digital readiness and user experience, especially during the high-demand holiday season.

Key Highlight Points:

  • Discussion on how the surge in digital service use affects consumer expectations and the challenges businesses face in delivering seamless experiences.
  • Importance of banking application reliability during the holiday season and strategies for uninterrupted service during high transaction volumes.
  • Recommendations for ensuring messaging platforms are resilient during peak usage times.
  • Strategies for retail businesses to prepare their applications for increased load and performance optimization.
  • How businesses can leverage the holiday season to attract new customers and boost their reputation.
  • Proactive measures for businesses to ensure a positive user experience and strategies for maintaining customer trust in the event of a service failure.

We would like to extend our heartfelt thanks to Joe Byrne for sharing his valuable insights. The key takeaway is the imperative for businesses, regardless of size, to prioritize digital readiness and user experience. This approach is essential to meet consumer expectations and maintain a competitive edge, especially during the high-demand holiday season.

Our gratitude also goes out to our partners: RBC, our Exclusive Banking partner; UPS, our Exclusive Shipping partner; and Xero, our Exclusive Accounting Software partner. Your support is crucial in bringing these insightful conversations to our audience.

For more information, visit www.canadiansme.ca. Stay tuned for more episodes where we explore the fascinating world of small businesses and their journey through the digital age.

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In this episode of the CanadianSME Small Business Podcast, we are delighted to welcome Lori Merrall, Vice President of Franchise Sales at Sola Salon Studios. With her diverse background that spans from advertising and sponsorship sales for the Arizona Coyotes to significant roles in TV and film, Lori brings a unique perspective on business growth and entrepreneurship. Her journey has seen her hold pivotal positions at BrightStar Care, Massage Envy Franchising, and Kahala Brands, leading to her current role at Sola Salon Studios. Here, she plays a crucial role in helping beauty professionals succeed as independent salon owners.

Key Highlight Points:

  • Lori discusses how the micro-franchising concept of Sola Salons fuels entrepreneurship in Canada and what sets it apart, including a success story that illustrates the impact of this model.
  • Insights into the key factors driving the trend of micro-businesses in Canada, especially in the current economic climate, and its impact on local communities and economies.
  • Predictions for the future of the salon industry and franchise entrepreneurship in Canada, and how these trends might shape the industry over the next five years.
  • The importance of this milestone for the brand and its community of entrepreneurs, and how it aligns with Sola's future goals and vision.
  • Lori delves into how Sola Salon facilitates the entrepreneurial journey of its customers, along with the unique challenges and rewards experienced in this process.
  • Lori's strategies to sustain and grow Sola's presence in the competitive Canadian market and ensure these strategies resonate with local entrepreneurs and communities.

We extend our sincerest gratitude to Lori Merrall for joining us and sharing her invaluable insights. Her expertise in the realm of micro-franchising and her passion for small businesses and entrepreneurship in Canada are truly impressive. Today's key takeaway is the transformative power of micro-franchising and its significant role in shaping the future of small businesses and entrepreneurship in Canada.

We also thank our partners: RBC, our exclusive banking partner; UPS, our exclusive shipping partner; and Xero, our exclusive accounting software partner. Their support is integral to the growth and success of small businesses.

Don't forget to subscribe to CanadianSME Small Business Magazine for more inspiring content. Visit www.canadiansme.ca for the latest updates and resources tailored for small businesses.

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In this enlightening episode of the CanadianSME Small Business Podcast, we have the pleasure of hosting two distinguished guests: Coro Strandberg, Chair and Co-founder of the Canadian Purpose Economy Project, and Maureen Young, Vice President of Social Purpose at Coast Capital. Coro Strandberg, a Canadian pioneer and visionary in marketplace innovation, focuses on propelling society towards a sustainable future by assisting businesses, governments, and industry associations in their strategies around social, environmental, and financial progress. Maureen Young drives the vision of "Building Better Futures Together" at Coast Capital, leading the implementation of long-term social purpose impact plans and integrating these principles throughout the company's operations.

Key Highlight Points:

  • Coro discusses how 'A Call to Purpose' aligns with the changing economic dynamics and growing consumer emphasis on social responsibility, including an example of a business that successfully adopted this approach.
  • Maureen provides strategies for businesses navigating the transition to a purpose-first economy, balancing profitability with social/environmental responsibility, and measuring success beyond financial metrics.
  • Insights into the tangible benefits of adopting a purpose-driven approach for brand reputation, community connections, consumer loyalty, and market competitiveness.
  • Maureen elaborates on how Coast Capital defines and integrates social purpose into its corporate strategy and culture, and the changes observed since this integration.
  • Coro's perspective on how businesses can generate real value and significant impact by prioritizing their social purpose, including the necessary shifts in mindset and business practices.
  • Common challenges faced by businesses in transitioning to a social purpose model and strategies to overcome these hurdles, including stakeholder engagement.

A heartfelt thank you to Coro Strandberg and Maureen Young for sharing their invaluable insights with us. Their perspectives have shed light on how businesses can create meaningful paths that benefit both people and the planet. We hope this episode has provided our listeners with key takeaways on the importance and impact of adopting a social purpose in business.

We also express our gratitude to our partners: RBC, our exclusive banking partner; UPS, our exclusive shipping partner; and Xero, our exclusive accounting software partner. For more enriching content like this, don't forget to subscribe to CanadianSME Small Business Magazine. Visit www.canadiansme.ca for more information and resources.

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In this enlightening episode of the CanadianSME Small Business podcast, we had the pleasure of hosting John Gruetzner, COO at Syngrafii. John brings an impressive background in international business development, with a specific focus on the Asian market, and a rich experience in strategic partnerships and investment advisory. His role as the non-executive Chairman of Intercedent underscores his significant influence in Asia. A University of Toronto graduate and a Mandarin Chinese student at the University of Nankai, John's insights are grounded in a deep understanding of international business dynamics.

Key Highlights:

  • John delves into the evolving role of AI in business workflows, discussing its impact on consent and verification processes over the internet.
  • The conversation explores how this feature in eSignatures adds a personal touch and authenticity to digital contracts.
  • John shares his thoughts on the challenges and opportunities small businesses face as they adopt e-signature technologies in the shift to digital platforms.
  • A light-hearted anecdote from John illustrates the journey and reactions encountered while introducing new technologies to sectors like law.
  • Insights into how Syngrafii is adapting its services to meet the evolving standards set by the Law Society of Ontario and Alberta Law Society.
  • Strategies employed by Syngrafii to capture client attention and demonstrate the value and cost savings of their technology.

We extend our heartfelt thanks to John Gruetzner for his valuable contributions to our podcast, offering in-depth insights into the transformative role of e-signature technology in small businesses. His emphasis on the importance of digital adaptation for improved efficiency and compliance is particularly noteworthy. A key takeaway from our discussion is the integral role innovative technologies like 'write to sign' play in balancing the authenticity of traditional business practices with the efficiency of digital solutions. These advancements symbolize a commitment to evolving alongside the changing needs of the business world while preserving the unique character of small businesses.

Our appreciation also goes out to our partners: Exclusive Banking partner RBC, Exclusive shipping partner UPS, and Exclusive accounting software partner Xero. We encourage our listeners to subscribe to CanadianSME Small Business Magazine for more engaging and informative content. Visit www.canadiansme.ca to stay up-to-date with the latest trends and insights. Until our next episode, we encourage you to support local businesses and embrace the innovative changes shaping the small business landscape.

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In this episode of the CanadianSME Small Business Podcast, we are honored to have Sarah Steele, Senior Director of Small Business Product at Visa. With over two decades of experience, Sarah is an award-winning financial professional known for her leadership in complex projects, product strategy, and team management. Her extensive background includes roles in consulting, product management, and consumer and institutional groups. At Visa, Sarah has been instrumental in enhancing client profitability and performance through tailored consulting and innovative product strategies. As Senior Director, she is currently leading the development and launch of Visa's products and platforms for the North American small business sector.

Key Highlights:

  • Sarah shares key findings from the report, with a focus on challenges faced by women entrepreneurs in Canada.
  • She discusses how Visa Canada is helping small and medium businesses (SMBs) obtain funding and elaborates on the initiatives in place for this purpose.
  • Sarah talks about Visa’s initiatives like the Indigenous Women Entrepreneurship Fund and the Small Business Grant Program, and their impact on women-owned businesses.
  • She explains the factors contributing to SMBs’ optimism about revenue growth in 2023 and how businesses can leverage this outlook.
  • Sarah provides examples of how small businesses can use the resources available at Visa’s Small Business Hub, especially for digital and e-commerce enhancements.
  • She shares her perspective on the future of digital payments and Visa's role in supporting small businesses in Canada, including upcoming initiatives and trends in the payment landscape.

We extend our heartfelt thanks to Sarah Steele for sharing her invaluable insights with us. Her remarkable journey in the financial sector, culminating in her current role at Visa, is an inspiration to many. Sarah's dedication to supporting the growth and success of small businesses in North America is truly commendable. We eagerly anticipate the positive outcomes of Visa's initiatives in the future. A big thank you also goes to our dedicated partners: RBC, UPS, and Xero, for their continuous support. To our listeners, don’t forget to subscribe to the CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more insightful stories and valuable advice. Let's continue to support local businesses, nurturing dreams and strengthening the fabric of our communities. Stay tuned for more empowering episodes from the CanadianSME Small Business Podcast.

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In this insightful episode of the CanadianSME Small Business Podcast, we are honored to host Minister Dara Calleary, the Irish Minister of State for Trade Promotion, Digital, and Company Regulation. Minister Calleary will delve into the significant trade mission between Ireland and Canada, discussing its pivotal role in strengthening the economic relationship between these two nations.

Throughout his career, Minister Calleary has championed responsible and sustainable trade, innovation, and effective market operations for businesses and consumers. His efforts in digital transformation have solidified Ireland's position as a leading digital economy in Europe. This episode will explore the key objectives of the trade mission, the impact of Irish innovation, especially in construction, digital collaboration opportunities, and the roles of organizations like Enterprise Ireland and IDA Ireland in enhancing trade and innovation.

Key Highlights:

  • Minister Calleary elaborates on the main goals of his four-day visit to Canada and its impact on the Ireland-Canada economic relationship amidst global economic challenges.
  • Insights into how Irish innovation is addressing construction industry challenges and the benefits of this new network.
  • Discussion on fostering collaboration between Irish and Canadian companies in the digital sector and the mutual benefits for both countries.
  • Minister Calleary highlights some successful initiatives and partnerships between Ireland and Canada.
  • Understanding the contribution of these organizations in facilitating trade and innovation, and their support for Irish businesses in Canada.
  • Analysis of the factors behind the success of Irish companies in Canada and how to enhance this growth further.

Our heartfelt thanks go to Minister Dara Calleary for sharing his valuable insights and expertise. His detailed exploration of the dynamic relationship between Ireland and Canada has illuminated the exciting opportunities ahead for both nations.

We're also immensely grateful to our partners for making this podcast possible. A special thanks to our exclusive banking partner, RBC, for their unwavering support. Our gratitude also extends to our exclusive shipping partner, UPS, and our exclusive accounting software partner, Xero, for their vital contributions.

Don't forget to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories, tips, and resources to help your small business thrive. We appreciate your time and look forward to bringing you more valuable conversations in our future episodes.

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In the latest episode of the CanadianSME Small Business Podcast, we had the privilege of hosting Emily Rose Bassett, the dynamic founder of Startemup. Emily is renowned not just for her strategic insight but also for her exceptional creative flair in the realm of digital marketing. Under her leadership, Startemup has become synonymous with innovative and impactful marketing campaigns. Emily's approach is unique, merging data-driven analysis with creative brainstorming to deliver strategies that not only capture attention but also drive real business results. Her leadership style is equally compelling, marked by charisma and an innate ability to inspire her team towards groundbreaking ideas and solutions.

Key Highlights:

  • Emily discusses her method for crafting digital marketing strategies that truly resonate with target audiences, emphasizing the importance of balancing creativity with analytical rigor.
  • She shares insights into her experiences in assembling and leading a dynamic team at Startemup, highlighting the significance of nurturing a culture of innovation and collaboration.
  • Emily talks about Startemup's commitment to local businesses, explaining why fostering a community-focused approach is crucial for sustainable growth.
  • She reflects on how her extensive travel experiences across 30 countries have influenced her career path in marketing and her overall business philosophy.
  • Emily elaborates on Startemup's recent partnership with LocalStreet.ca, focusing on how it benefits local businesses and contributes to their growth and visibility.

We extend our heartfelt thanks to Emily Rose Bassett for her enlightening insights and inspiring stories. Her innovative and effective approach to digital marketing and her dedication to supporting local businesses are commendable. We also express our gratitude to our partners: RBC, UPS, and Xero, for their continuous support. Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more empowering content and valuable tips. Let's keep championing and nurturing the growth of small businesses, the true backbone of our local economies.

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This episode of the CanadianSME Small Business Podcast features an enlightening conversation with Ka-Hay Law, Partner at TELUS Pollinator Fund for Good. Known for her pioneering work in sustainable investment, Ka-Hay is revolutionizing the way businesses operate with a focus on financial success and social responsibility. Her journey in impact investment, which began at Engineers Without Borders, spans several continents and showcases her commitment to sustainability and agriculture. This episode delves deep into the strategies and impacts of the TELUS Pollinator Fund’s investments in clean technology and sustainable businesses.

Key Highlight Points:

  • Exploration of recent investments made by the TELUS Pollinator Fund in clean technology, and their intended societal and environmental impacts.
  • Ka-Hay sheds light on the process and criteria for selecting startups and enterprises for investment, offering valuable insights for listeners curious about impact investment.
  • Discussion on the distinctive qualities of companies like Climate Robotics, erthos, and Plentify, and how they align with the fund's objectives.
  • Reflections on the gratifying aspects of working with the TELUS Pollinator Fund and the unique challenges of impact investing.
  • Analysis of how strategic investments in social and environmental solutions contribute to change at both community and global levels.
  • Insight into the long-term vision of the TELUS Pollinator Fund and its potential evolution in the realm of social innovation.

We extend our profound gratitude to Ka-Hay Law for her enlightening insights into the world of sustainable investment. Her contributions to the TELUS Pollinator Fund exemplify the powerful synergy between financial success and social responsibility, setting a standard for impactful business practices.

The experiences shared by Ka-Hay with companies like Climate Robotics, erthos, and Plentify underscore the myriad ways businesses can contribute to a sustainable future.

Our appreciation also goes to our partners: RBC, UPS, and Xero, for their unwavering support of this podcast. Their commitment enables us to bring these essential discussions to our audience. Stay tuned for more episodes that delve into the essence of entrepreneurship and innovation. Your involvement is key as we continue to spotlight and support the dreams of entrepreneurs and small business owners globally.

Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories and expert advice.

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In this episode of the CanadianSME Small Business Podcast, we welcomed Denis Villeneuve, the Cyber Resilience Practice Leader for Canada at Kyndryl. With over 15 years of experience in delivering complex security solutions across various industries, Denis is an authority in the realm of cyber resilience. His expertise includes transforming information security programs, optimizing security intelligence and operations, and managing security in digital and cloud environments.

Denis delved into the critical topic of cyber resilience, focusing on strategies and practices vital for small businesses. He'll offer insights on how small business owners can fortify their defenses against evolving cyber threats while leveraging the latest technologies and industry standards.

Key Highlights:

  • Denis explains the concept of cyber resilience and its significance for small businesses in the digital age.
  • Insights into affordable methods for enhancing cyber resilience for resource-limited small businesses.
  • Tips on how small business owners can stay informed about the latest cybersecurity developments to better protect their ventures.
  • Denis shares actionable steps and best practices for small business owners to improve their cybersecurity stance immediately.
  • Key strategies and steps for minimizing damage and ensuring a swift recovery following a cyber incident.
  • How small businesses can benefit from partnerships with organizations like Kyndryl Canada to boost their cyber resilience.

We extend a heartfelt thank you to Denis Villeneuve for sharing his valuable knowledge and expertise in cyber resilience. His practical advice is a significant asset to our listeners, especially small business owners navigating the complexities of cybersecurity.

We're also grateful to our partners for making this podcast possible. A special thanks to our exclusive banking partner, RBC, our exclusive shipping partner, UPS, and our exclusive accounting software partner, Xero, for their support.

Lastly, don't forget to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories, tips, and resources to help your small business flourish. Thank you for joining us, and we look forward to bringing you more valuable conversations in our future episodes.

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In this enlightening episode of the CanadianSME Small Business Podcast, we have the privilege of hosting Roshan Jhunja, the General Manager of Retail at Square. A visionary in the retail technology space, Roshan has an extensive background in quantitative finance and investment banking, bringing a unique perspective to retail technology. At Square, he has been instrumental in empowering retailers of all sizes, providing them with innovative hardware and software solutions. This episode delves into Roshan’s insights on current trends, strategies, and advice for small businesses, especially in the face of the challenging economic landscape.

Key Highlight Points:

  • Insights from Roshan on this year's holiday season trends based on Square's data, and how they compare to previous years.
  • Discussion on how Canadian SMEs differ in their strategies and trends compared to global businesses, according to Square's data.
  • Roshan shares how Square's sellers are adapting in the current economic environment, including strategies for resilience.
  • Explanation of the term 'Gift-flation' and its impact on consumers and SMEs.
  • Highlights and statistics from Square's recent Black Friday data, focusing on Canadian businesses.
  • Personal advice from Roshan to small business owners and recommendations on tech tools from Square to explore.

We express our sincere thanks to Roshan Jhunja for his insightful contributions to this episode. His expertise and guidance offer valuable perspectives to retailers navigating the current economic landscape.

A special thank you to our partners—our exclusive banking partner, RBC, our exclusive shipping partner, UPS, and our exclusive accounting software partner, Xero. Their support makes these enriching conversations possible.

We encourage our listeners to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring content. And remember, supporting and celebrating the small businesses in your community is vital—they are the pillars that sustain our local economies. Stay tuned for more episodes that bring invaluable insights and advice to small business owners and entrepreneurs.

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In this insightful episode of the CanadianSME Small Business Podcast, we are joined by Julie Ford, the founder of Glance Marketing and a seasoned marketing leader with over 15 years of experience. Julie has played a pivotal role in shaping digital marketing strategies, especially for B2B tech companies in Canada and the U.S. Her expertise encompasses marketing strategy development, fractional marketing leadership, and effective campaign management. Julie's proficiency in translating complex marketing concepts into tangible business outcomes has made Glance Marketing a go-to for those seeking to navigate the intricate world of marketing. Her insights are invaluable for small businesses aiming to master the evolving marketing landscape.

Key Highlights:

  • Julie shares essential first steps and fundamental principles that small businesses should adopt at the beginning of their marketing journey.
  • She discusses the best free or low-cost digital marketing tools for small businesses to enhance their online presence and reach.
  • Julie provides specific marketing strategies and tactics tailored for small businesses in the B2B tech sector to help them stand out in a competitive market.
  • She advises on how small businesses can stay current with marketing trends and technologies and adapt these changes to their advantage.
  • Julie speaks on how small businesses should find the right balance between digital and traditional marketing methods, considering various factors for effective decision-making.

We extend our heartfelt thanks to Julie Ford for sharing her valuable insights and expertise with us. Her enlightening discussion on marketing concepts and opportunities ahead has been incredibly beneficial. We also want to express our appreciation to our partners: RBC, UPS, and Xero, for their unwavering support. To our listeners, remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories and practical advice. Stay tuned for more episodes that empower and guide small business owners on their path to success.

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In this episode of the CanadianSME Small Business Podcast, we are honored to have Greg Potapenko as our guest. An immigrant, Canadian Army veteran, and a dedicated triathlete, Greg exemplifies true determination and skill. He has successfully transitioned into the entrepreneurial world, starting from scratch to establish a seven-figure digital marketing agency and then a seven-figure e-commerce brand. With over a decade of experience, Greg has played a critical role in driving millions of new users and leads across various industries through his direct-response growth marketing agency. His remarkable journey in the Canadian Military, advancing from a Private to a Warrant Officer and ultimately a Company Sergeant-Major, underscores his exceptional leadership and resilience. Greg’s current endeavors include H-Hour Marketing, a performance marketing agency focusing on e-commerce and user acquisition, and H-Hour Ventures, which comprises a portfolio of e-commerce brands. His latest achievement is the launch of H-Hour Ventures, aimed at acquiring and operating leading businesses in North America.

Key Highlights:

  • Greg shares his insights on how the digital marketing arena has changed over the years and offers strategies for businesses to stay competitive.
  • He provides advice on the essential elements needed for a new e-commerce business to thrive from its inception.
  • Greg discusses the mindset and skills necessary for aspiring entrepreneurs to navigate the challenges and rewards of starting a business.
  • He talks about his experiences in managing a substantial ad spend across platforms like Google Ads, Facebook Ads, and YouTube, sharing effective tactics for user acquisition.
  • Greg reflects on how his military background has influenced his approach to team management and strategic decision-making in business.
  • He shares his vision and goals for H-Hour Ventures, including his approach to identifying and acquiring promising businesses in North America.

We extend our deepest appreciation to Greg Potapenko for sharing his invaluable insights and experiences with us. His story is a powerful demonstration of resilience, strategic thinking, and exemplary leadership. We also express our gratitude to our partners who make this podcast possible: RBC, our exclusive banking partner; UPS, our exclusive shipping partner; and Xero, our exclusive accounting software partner. To our listeners, thank you for joining us on the CanadianSME Small Business Podcast. Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories and expert advice.

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In this impactful episode of the CanadianSME Small Business Podcast, we welcome Karen Campbell, a prominent advocate for gender equality and economic justice. Serving as the Senior Director of Community Initiatives & Policy at the Canadian Women's Foundation, Karen has been a trailblazer for women and gender-diverse individuals across Canada. Her leadership in the "Partnering for Feminist Entrepreneurship" program and other national initiatives highlights her unwavering commitment to creating an inclusive entrepreneurial ecosystem. Karen's background in advocating for migrant workers and her current efforts in steering significant policy changes underline her passion for amplifying underrepresented voices in the business sector. This episode is set to offer enlightening perspectives on advancing a more equitable business environment.

Key Highlights:

  • Karen discusses the Canadian Women's Foundation's role and initiatives in supporting women and gender-diverse individuals in the business world.
  • She sheds light on the specific barriers and opportunities that women and gender-diverse entrepreneurs face in Canada.
  • Karen identifies additional supports and resources crucial for women and gender-diverse entrepreneurs in today's business landscape.
  • She observes emerging trends in business approaches among women and gender-diverse individuals.
  • Karen offers guidance to small business owners and entrepreneurs on building more inclusive and equitable workplaces, focusing on women and gender-diverse individuals.

We extend our heartfelt gratitude to Karen Campbell for sharing her invaluable insights and her relentless dedication to promoting gender inclusivity in entrepreneurship. We are also thankful to our partners: RBC, UPS, and Xero, for their support in making this podcast a success. To our listeners, we encourage you to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more enriching and informative content. Let's all continue to champion small businesses and contribute to the diverse and vibrant fabric of our economies. Stay tuned for more episodes that inspire and inform the entrepreneurial community.

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It is another amazing episode of the CanadianSME Small Business Podcast. In this special episode, we highlight the Women's Enterprise Organizations of Canada (WEOC) National Loan Program. Our journey into this impactful initiative offers unique insights and inspiring stories from the forefront of women's entrepreneurship.

Key Highlight Points:

  • Alison has been a pivotal figure in the women's entrepreneurial ecosystem since 2019. She plays a key role in guiding the growth and impact of WEOC, including managing the $30 million National Loan Program launched in 2022.
  • This government-announced initiative provides essential funding and support services to women entrepreneurs, aiding them in their business journeys.
  • Marcede Sebelius, a beneficiary of the WEOC loan, shares her journey of opening 'Lavanda', a café in Winnipeg. Her personal experience highlights the transformative impact of the program.
  • This episode delves into the objectives, achievements, and future aspirations of the WEOC National Loan Program, offering valuable insights for aspiring and established women entrepreneurs.

We extend our heartfelt gratitude to Alison Kirkland, CEO of WEOC, and Marcede Sebelius, for sharing their inspiring stories and experiences. A special thanks to our partners - RBC, UPS, and Xero - whose support is crucial in bringing these empowering discussions to our audience. For those keen to explore more insightful dialogues, we invite you to subscribe at https://canadiansme.ca/subscription/. Embrace the knowledge and inspiration each episode offers, and let the synergy of technology and expertise guide your entrepreneurial path.

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In this enlightening episode of the CanadianSME Small Business Podcast, we are joined by Myles Gooding, a renowned leader in the retail and consumer markets sector. Myles, a Partner at PwC Canada and a National Consumer Markets Leader, brings over 25 years of experience in retail, focusing on areas such as technology, supply chain, and analytics-driven performance. His contributions have significantly enhanced retail operations, particularly in terms of gross margin and capital efficiency. As Chair of the Retail Advisory Council at the Ted Rogers School of Retail, Myles is deeply invested in industry innovation.

Key Highlights:

  • Myles discusses emerging trends for the holiday season based on the Canadian holiday outlook report.
  • Insight into how retailers can adjust their strategies in response to these trends.
  • The impact of augmented and virtual reality on the retail experience.
  • Strategies for retailers to effectively integrate these technologies into their operations.
  • Myles shares key strategies for retailers to remain competitive and responsive to changing consumer needs.
  • Practical steps for small and medium-sized enterprises to adopt lean operating practices.
  • The role of AI and other technologies in this transformation.
  • Steps for small businesses to integrate sustainability into their core operations.
  • The economic, environmental, and social value of sustainable practices.
  • The importance of these collaborations for small businesses.
  • How to engage in public-private partnerships for mutual benefits.

We express our profound gratitude to Myles Gooding for his invaluable insights and expertise in retail and consumer markets. His understanding of evolving consumer behaviors and technological advancements is a treasure trove for businesses in these dynamic sectors. Special thanks to our partners – RBC, UPS, and Xero – for their continued support of the small business community, playing a vital role in fostering a thriving business ecosystem. Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more enriching discussions and expert insights.

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In this insightful session of the CanadianSME Small Business Podcast, we're joined by Geoff Crain, Senior Director of Sales & Marketing at Kingstar Media. With over 12 years of experience in media planning, buying, and optimization for top global brands, Geoff brings a wealth of knowledge in performance media across various advertising mediums. His expertise extends to managing high-volume media campaigns across Google, Meta, TikTok, and programmatic platforms. This episode delves into the Canada Digital Adoption Program (CDAP) and its impact on small businesses, the challenges in digital adoption, and the emerging trends that can shape the future of small businesses. Geoff's passion for people, collaboration, strategy, and continual learning shines through as he shares his insights and success stories.

Key Highlights:

  • Geoff explains the Canada Digital Adoption Program and its importance for small businesses in Canada.
  • Insight into how Geoff assists small businesses in leveraging the CDAP program to meet their technology needs.
  • Discussion of common barriers small businesses face in adopting digital solutions and strategies to overcome them.
  • Examples of how small businesses have benefited from the CDAP program and the key factors that contributed to their success.
  • Geoff identifies relevant emerging technologies and trends beneficial for small businesses.
  • Geoff's recommendations for small business owners looking to improve their digital presence and streamline operations.

We extend our heartfelt thanks to Geoff Crain for sharing his expertise and shedding light on digital transformation and the Canada Digital Adoption Program. His insights are invaluable to small businesses navigating today's digital landscape. A special thank you to our partners who make this podcast possible – RBC, our exclusive banking partner, UPS, our dedicated shipping partner, and Xero, our trusted accounting software partner. Their commitment to supporting small businesses is truly commendable. To our listeners, thank you for joining us, and remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more valuable insights and inspiring stories from the world of small business. Stay informed, stay inspired, and we'll see you in the next episode of the CanadianSME Small Business Podcast.

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In the latest episode of the CanadianSME Small Business Podcast, we delve into the world of business strategy and technology consulting with Abhitej Singh, a renowned figure in the field. Since joining ALTA in 2017, Abhitej has dedicated himself to driving growth in small to medium B2B businesses. His approach involves conducting thorough process discovery workshops, creating detailed process maps, and identifying crucial technology and process gaps that hinder business performance.

Abhitej's expertise doesn't just stop at identification; he's an adept facilitator, conducting training sessions and implementing change management strategies to ensure businesses achieve their goals. His unique ability to translate complex business needs into clear technology requirements has been a game-changer for numerous companies. Abhitej’s strategies are particularly suited for growth-focused leaders in mid-market technology and professional services firms, guiding them through the nuances of sales, strategy consulting, and coaching with a globally recognized growth system.

Key Highlights:

  • Abhitej shares his approach to tackling the evolving challenges in the professional services sector.
  • Insights into why ALTA specializes in professional services and how this decision impacts their strategy.
  • Abhitej discusses the future role of artificial intelligence in consulting and professional services.
  • Key tools and strategies that are effective for scaling small and medium enterprises.
  • How incorporating diversity is integral to Abhitej’s growth strategies for SMEs.
  • Abhitej offers crucial advice for SME owners aiming to scale and innovate in today’s competitive landscape.

We extend our deepest gratitude to Abhitej Singh for sharing his invaluable insights and experiences. His leadership and guidance are pivotal in empowering the small business community towards success.

We also thank our partners for their unwavering support - RBC, UPS, and Xero. Their contributions are fundamental in our mission to empower small businesses nationwide.

Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more inspiring stories, practical tips, and resources to elevate your small business. Thank you for tuning in, and we look forward to bringing you more insightful conversations in our upcoming episodes.

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In this enlightening episode of the CanadianSME Small Business Podcast, we're excited to welcome Chanddeep Madaan, the visionary behind Aya Care, Canada's leading healthcare spending account provider. Chanddeep, a UC Berkeley Nuclear Engineering alumnus and a seasoned finance expert, exemplifies the essence of Canadian entrepreneurship with his innovative approach to healthcare.

His journey has taken him through significant roles at Karmic Labs and PwC, where he developed expertise in legal, compliance, and fiscal operations. This diverse background laid the foundation for Aya Care, a venture that goes beyond financial solutions to champion healthcare financial inclusivity in Canada. Chanddeep's initiative in integrating Visa-partnered spending accounts has revolutionized access to healthcare, focusing on empowering Canadians with immediate, hassle-free care. His leadership embodies vision, dedication, and a commitment to transformative solutions for SMEs in Canada.

Key Highlights:

  • Chanddeep discusses the key moment that motivated his shift from finance to healthcare and the inception of Aya Care.
  • Insights into how Aya Care addresses the specific needs of small and medium-sized businesses in Canada, including the benefits they can expect.
  • The impact of Aya Care's coverage for services like gym memberships and childcare on employee well-being and company culture.
  • Chanddeep elaborates on the tax benefits of Health Spending Accounts for both employees and corporations, aligning with his vision for financial inclusivity.
  • Reflections on the challenges within the health and wellness industry and Aya Care's strategies to address them.
  • Plans for the growth of Aya Care’s services in Canada and globally.
  • Discussion on how AI incorporation in Aya Payments is enhancing the healthcare experience and streamlining services.

We're inspired by the transformative power of vision and innovation in healthcare, illustrated by Chanddeep Madaan's journey from finance to pioneering Aya Care. His dedication and forward-thinking approach are revolutionizing healthcare accessibility and inclusivity.

We thank Chanddeep for his valuable insights and Aya Care for leading healthcare financial inclusivity in Canada. A special thanks to our partners: RBC, UPS, and Xero, for their continued support.

Don't miss out on the latest business insights and innovations – subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ . Until next time, keep innovating and inspiring.

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In this episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Rob Gaige, Reddit’s Head of Global Insights. In this insightful conversation, Rob delves into the complex world of global digital conversations. As an expert in interpreting the vast array of discussions on Reddit, he offers an intriguing look at how these interactions are not just chatter but a source of powerful, data-driven insights. Rob's role in transforming these conversations into valuable information makes Reddit a crucial platform for marketers and businesses, providing a unique perspective on social media trends and consumer behavior.

Key Highlights:

  • Rob Gaige shares insights on how community-driven recommendations on Reddit shape consumer choices and influence advertising strategies.
  • Rob discusses how advertisers can effectively connect with targeted audiences in Reddit's extensive network of communities.
  • An overview of standout advertising campaigns on Reddit that have successfully harnessed the platform's unique community insights.
  • Rob explores how Reddit has become a key influencer in the recommendation space, surpassing giants like Google and Amazon, especially in the Canadian context.
  • Focused advice from Rob Gaige for advertisers looking to engage with the Canadian market on Reddit.

We want to express our immense gratitude to Rob Gaige for sharing his invaluable insights and expertise with us. His deep dive into Reddit's unique digital landscape has been incredibly enlightening, revealing the significant opportunities available for businesses and marketers.

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In this vital episode of the CanadianSME Small Business Podcast, we delve into a pressing issue that affects newcomers to Canada - the alarming experience of being targeted for financial scams. Recent findings by Interac Corp highlight that over half of the newcomer respondents have encountered fraud, feeling more susceptible to money scams than the general population. However, there's a beacon of hope, as many are eager to learn how to defend themselves against such deceptions.

Joined us to explore this critical topic is Rachel Jolicoeur, Director of Fraud Mitigation and Strategy at Interac Corp. We'll discuss the disturbing trends revealed by the survey, common tactics used by scammers, and the significant impact of these scams on newcomers' financial confidence and mental health. Additionally, Rachel will introduce the "Mindfulness & Money for Newcomers and International Students" program, a collaborative effort between Interac and Conscious Economics aimed at empowering newcomers with essential financial literacy and fraud prevention skills.

Key Highlights:

  • Overview of the Interac Corp survey and the extent to which newcomers are targeted.
  • Understanding the methods scammers use and why newcomers are particularly at risk.
  • Practical steps and strategies for newcomers to improve their knowledge and defense against financial scams.
  • Exploring how scams affect newcomers' financial confidence and mental health, and potential solutions.
  • Details about this initiative, its goals, and how it aims to equip newcomers with vital knowledge and skills.
  • How entrepreneurs and small business owners can help newcomers navigate financial challenges and protect them from scams.

We extend our heartfelt gratitude to Rachel Jolicoeur for sharing her expertise on this crucial issue. Her insights and advice on combating financial fraud for newcomers are invaluable.

We also want to thank our podcast partners for their continued support. Our sincere appreciation goes to RBC, UPS, and Xero for their partnership and contributions.

If you found this episode informative, please subscribe at https://canadiansme.ca/subscription/, rate us, and leave a review. Your feedback is crucial for our improvement and in helping us reach a broader audience. Stay vigilant against financial scams, and remember to explore resources like "Mindfulness & Money for Newcomers and International Students" to stay informed and protected.

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In this inspiring episode of the CanadianSME Small Business Podcast, we're joined by Sammy Kolluru, Managing Director of imbus Canada Corporation and a seasoned professional with over fifteen years of experience in Software Testing and Quality Assurance. Sammy has been pivotal in establishing imbus Canada as a leading solutions partner in software testing and quality assurance. His commitment to delivering high-quality software is underscored by his focus on effectiveness, efficiency, measurement, and visibility. His leadership prowess is further evidenced by his role as a founding member and current Board Director of TMMi America and his contributions to the Canadian Software Testing Board and the Agile Working Group Committee at ISTQB. Sammy’s journey and insights provide a unique perspective on the intersection of entrepreneurship, innovation, and technology.

Key Highlights:

  • Sammy discusses his journey, the challenges he faced, and the key lessons learned that have shaped his current success as an entrepreneur.
  • He reflects on the importance of networking and mentorship, particularly for immigrant entrepreneurs, sharing personal experiences where these factors were crucial.
  • Sammy talks about the mental health challenges faced in entrepreneurship and his approaches to managing them.
  • He shares insights on how the diverse experiences of immigrant tech entrepreneurs contribute to innovation in the tech industry.
  • Sammy describes how he navigated and adapted his business strategies during the challenges of the COVID-19 pandemic.
  • He recounts his experience at a major software conference in Germany, focusing on the content of his presentation and his interactions with the audience.

A huge thank you to Sammy Kolluru for sharing his invaluable contributions and insights with us today. We also want to express our gratitude to our dedicated partners: RBC, our exclusive banking partner; UPS, our trusted shipping partner; and Xero, our dependable partner for accounting software. To all our listeners, if you found this episode engaging and insightful, remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more compelling stories and expert advice. Your support for local businesses is crucial in nurturing dreams and strengthening the vibrant fabric of our communities. Stay tuned for more episodes that inspire and guide the small business journey.

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In this episode of the CanadianSME Small Business Podcast, we welcomed Bob Lamendola, a visionary in digital transformation and cybersecurity, and the Senior Vice President, Technology and Head of Digital Services Center at Ricoh. With over a decade of experience, Bob has played a pivotal role in shaping robust digital service strategies, focusing on customer-centric solutions. His deep understanding of cybersecurity and its impact on business operations is crucial for today's digital landscape. This episode delves into various aspects of cybersecurity, including common mistakes, employee training strategies, and challenges faced by businesses, especially small enterprises, in strengthening their digital defense.

Key Highlights:

  • Insights into Bob's career and role in digital services and cybersecurity at Ricoh.
  • Discussion on how cybersecurity impacts various work environments.
  • Identification of frequent cybersecurity mistakes made by companies.
  • Strategies for preparing staff to effectively handle cyber threats.
  • Exploration of primary cybersecurity challenges and typical starting points for cyberattacks.
  • Advice on fortifying digital defenses for small businesses against cyber threats.

We thank Bob Lamendola for his invaluable insights shared in today's episode, especially pertinent in an age where digital presence is critical for business survival. Our gratitude also goes to our partners – RBC, UPS, and Xero – for their steadfast support of small businesses and this podcast. Their services are instrumental in building resilient and successful business communities.

To our audience, your engagement makes this podcast what it is. Remember to subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for more invaluable insights and inspiration. Stay informed and secure, and we look forward to bringing you more enlightening conversations in future episodes of the CanadianSME Small Business Podcast.

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Greetings to all our entrepreneurial enthusiasts and business mavens! In the latest episode of the CanadianSME Small Business Podcast, we're setting our sights on the bustling world of e-commerce. This sphere of endless digital aisles continues to evolve at a breakneck pace, and we're here to help you keep pace with the trends that promise to shape its future.

It's with great anticipation that we introduce Alyson Zhang, a trailblazer in the e-commerce domain. As the co-founder, COO, and Head of Internationalization at Shoplazza, Alyson wields a unique blend of expertise in law and finance, which she's adeptly translated into innovative e-commerce solutions. With such a remarkable résumé, she is perfectly poised to provide invaluable insights.

Key Highlight Points:

  • Alyson offers a deep dive into the formidable challenges facing small businesses within e-commerce. She illuminates pathways for navigating these challenges, equipping listeners with strategies to come out on top.
  • From her vantage point at Shoplazza, Alyson shares her expansive vision for the e-commerce industry's future. She provides a blueprint for growth that small merchants can follow to secure their success in the upcoming year.
  • Artificial Intelligence is revolutionizing e-commerce at every turn. Alyson discusses how small businesses can harness these innovations, detailing the transformative benefits and applications of AI.
  • Alyson casts light on emerging trends and technologies that will define the e-commerce landscape. She offers advice on how businesses can ready themselves for these imminent changes.
  • Shedding light on Shoplazza’s contributions, Alyson speaks to the platform’s influence in shaping e-commerce's trajectory. She discusses the unique features and services that bolster small businesses in a competitive digital marketplace.
  • Alyson imparts words of wisdom for small business owners striving to maintain their competitive edge. She shares inspiring success stories from the Shoplazza community that bring these strategies to life.

We extend our deepest gratitude to Alyson Zhang for her time and the wealth of expertise she has shared regarding e-commerce trends and Shoplazza's pivotal role in advancing the industry. Her insights are a wellspring of knowledge for our audience, particularly for small business owners maneuvering through the intricate online commerce environment.

Our acknowledgment would be incomplete without mentioning our unwavering partners - RBC, UPS, and Xero - whose support has been a cornerstone of our podcast's journey. For access to future episodes that shed light on the entrepreneurship landscape, make sure to subscribe at https://canadiansme.ca/subscription/. Embark on a journey where technology meets expertise, guiding your business to new heights. Here's to embracing knowledge and sparking inspiration that drives the entrepreneurial spirit!

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This is another episode of the CanadianSME Small Business Podcast. As we move past the Cyber Security Awareness Month, this segment dives deep into the revealing findings of the 2023 Travelers Canada Risk Index. With cybersecurity becoming the central concern for Canadian business magnates, we are fortunate to have with us Michael Trendler, the Managing Director of Specialty Insurance at Travelers Canada. Together, we will navigate the current cybersecurity landscape.

Key Highlight Points:

  • Insights from the 2023 Travelers Canada Risk Index depicting the state of cybersecurity awareness and preparedness among Canadian SMEs.
  • The notable revelation that 40% of SMEs in Canada have faced a cyber breach in the recent past, along with the challenges these businesses encounter.
  • The significant financial concerns that underpin cyber threats, especially given that 60% of business owners are apprehensive about the loss of income due to cyber incidents.
  • Unpacking the sentiment of 35% of respondents who believe there's an increased risk in business operations and the elements influencing this perception.
  • A look at common cybersecurity threats, including unauthorized access and phishing emails, and the defense strategies businesses can adopt.
  • The overarching importance of solid cybersecurity controls, as echoed by 83% of surveyed companies, and best practices to enhance cyber readiness.

We extend our heartfelt appreciation to Michael Trendler for his invaluable insights on cybersecurity and the profound revelations of the 2023 Travelers Canada Risk Index. This episode offers a deeper understanding of the challenges and solutions in our intricate digital age. We also express our gratitude to our steadfast partners: RBC, UPS, and our accounting software ally, Xero.

For more such in-depth discussions and insights, ensure your subscription at https://canadiansme.ca/subscription/. Let's together embark on a journey where technology and expertise converge to shape successful entrepreneurial tales.

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In this latest episode of the CanadianSME Small Business Podcast, we dive into the world of creative branding with Ann Baiden, the CEO and Founder of Innovatex Solutions Inc. With a rich 23-year history in the promotional products industry, Ann has established herself and Innovatex as pioneers in crafting promotional items that truly embody a brand's identity. Her journey, marked by both professional accolades such as the WBE Leader Award and the PPPC Humanitarian Award, and personal passions like motherhood and hockey, reflects a blend of creativity, quality, and dedication. Join us as we explore the indispensable role of promotional products in branding, discover timeless fan favorites, and uncover the unique Innovatex edge.

Key Highlights:

  • Ann discusses why promotional products are crucial in a company's branding strategy.
  • Insights into the most enduring and popular promotional products as per Ann's extensive experience.
  • The unique aspects of Innovatex that set it apart in the market.
  • Ann shares essential tips for those new to the realm of promotional products to ensure impactful decisions.
  • Ann recounts a special story about a promotional pen that became a symbol of brand affinity, highlighting the unexpected impact of well-chosen products.

We extend our heartfelt thanks to Ann Baiden for sharing her wisdom and insights on today's podcast. Her leadership at Innovatex Solutions Inc. is a testament to how promotional items, when thoughtfully chosen, can transform into treasures that resonate with a brand's essence. We're also immensely grateful to our partners – RBC, UPS, and Xero – for their steadfast support of the small business community. Their commitment enriches this platform, offering invaluable resources and inspiration to entrepreneurs everywhere.

To our dedicated listeners, remember, the journey of entrepreneurship is filled with stories and strategies like Ann's that can illuminate your path. Don't miss out on these nuggets of wisdom – subscribe to CanadianSME Small Business Magazine at https://canadiansme.ca/subscription/ for your regular dose of entrepreneurial spirit. Stay inspired, stay informed, and join us again for more enlightening conversations on the CanadianSME Small Business Podcast.

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It's another enlightening episode of the CanadianSME Small Business Podcast, your go-to source for the latest insights and advice in the world of entrepreneurship. We are honored to feature Jeff Brown, the Head of Commercial Solutions at Equifax Canada, whose expertise has been instrumental in revolutionizing credit intelligence for small businesses across the nation.

Key Highlights:

  • Insights into why 64% of small businesses are currently worried about cash flow and its implications on their financial health.
  • Understanding how inflation is affecting small businesses and strategies to cope with rising prices.
  • How small businesses can navigate ongoing supply chain disruptions and Jeff's advice for managing these challenges.
  • Trends and strategies small businesses should consider during the critical holiday season.
  • Overview of the key government support programs for small businesses and how to access these vital resources.
  • Anticipating the effects of rising interest rates on small businesses and the steps they can take to manage their financial obligations.

Our conversation with Jeff Brown has shed light on the multifaceted financial challenges that small businesses face, alongside strategies to overcome them. His insights have been nothing short of transformative.

We extend our gratitude to Jeff for sharing his expertise and to our dedicated partners, RBC, UPS, and Xero, for their continual support. Their contributions make these valuable conversations possible.

For our listeners who are keen on staying ahead, make sure to subscribe at https://canadiansme.ca/subscription/. Embrace the knowledge and insights shared, and let them guide you through the intricacies of small business financial management.

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Here we are with another intriguing episode of the CanadianSME Small Business Podcast, showcasing insights and trends that are shaping the future of small businesses in Canada. In this session, we delve into the crucial findings of a recent study on the state of Canadian small businesses, spearheaded by Amazon Business Canada. Our esteemed guest, Matt Busbridge, the Country Manager, brings his expertise to the table, unpacking the intricacies of these challenges and the innovative ways to address them.

Key Highlights:

  • Matt shares what drove Amazon Business Canada to conduct this timely research on the challenges faced by Canadian small businesses.
  • Insights into the unexpected challenges that are proving more daunting for small businesses post-pandemic.
  • A discussion on the unique effects of the recent 4% inflation increase on the small business sector.
  • Matt delves into how businesses are adjusting, from price adjustments to bulk buying, and explores additional innovative survival strategies.
  • The role of Amazon Business Canada in facilitating new supplier relationships for better business deals.
  • Resources and tools that Amazon Business Canada offers to make business purchasing more efficient and cost-effective.

Our gratitude goes to Matt Busbridge for his enlightening insights into the challenges and strategies for small businesses in today's economic landscape. We thank our partners who help bring these invaluable conversations to you. A shoutout to RBC, UPS, and Xero for their support. Remember to subscribe at https://canadiansme.ca/subscription/, for more content that empowers and informs. For small business owners, it's clear that opportunities to thrive exist even amid adversity, with strategic thinking and resources like those offered by Amazon Business Canada, ready to aid in navigating these times.

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In this engaging episode of the CanadianSME Small Business Podcast, we had the pleasure of hosting Matt Foran, the innovative mind behind KnowMeQ. With over two decades of experience in post-secondary education, encompassing roles from administration to research, Matt brings a unique perspective to the table. KnowMeQ, born out of a design jam focused on addressing the challenges of automation and Industry 4.0, represents a transformative approach to workforce development. This discussion delves into the intricate world of skills assessment and workforce optimization, showcasing how KnowMeQ's science-validated SaaS platform is reshaping recruitment, succession planning, and retention strategies.

Key Highlights:

  • Matt shares the inspiration behind KnowMeQ and its impact on modern recruitment and workforce planning.
  • Insights into how KnowMeQ addresses labor shortages and assists businesses in talent identification and development.
  • The role of KnowMeQ in promoting continuous growth and adaptability in individuals and organizations.
  • How KnowMeQ is meeting the specific needs of sectors like manufacturing and supply chain, and the successes seen in these areas.
  • The importance of functional literacy and numeracy skills in company performance, and how KnowMeQ's assessments help bridge skill gaps.
  • Matt’s advice for small businesses on cultivating a culture of continuous learning and development, drawing on KnowMeQ's expertise.

We extend our sincere thanks to Matt Foran for his enlightening insights on KnowMeQ's journey and its significant impact on the labor market, education, and the small business sector. Our appreciation also goes to our dedicated partners who stand as pillars in the small business community. A special shout-out to RBC, our exclusive banking partner, UPS, our dependable shipping ally, and Xero, our committed accounting software partner.

To our valued listeners, remember that each small business represents a seed of potential, ready to flourish. By supporting them, we collectively nurture a vibrant ecosystem of innovation and growth. Until our next episode, stay motivated and keep tuning in for more thought-provoking discussions in the small business world. Don't forget to subscribe for more insightful content at https://canadiansme.ca/subscription/.

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In this compelling episode of the CanadianSME Small Business Podcast, we shift our lens to the forefront of innovation, spotlighting the Ontario Collaborative Innovation Platform (OCIP). This initiative is the brainchild of eCampusOntario and is swiftly becoming the cornerstone of a robust partnership between industry leaders and academic pioneers. Our special guest for this episode is Dr. Robert Luke, who offers a deep dive into OCIP's inception, its burgeoning impact on Ontario's innovation landscape, and the transformative ways it is redefining collaborations between private enterprises and scholarly institutions.

Key Highlight Points:

  • Dr. Luke outlines the genesis of the Ontario Collaborative Innovation Platform and eCampusOntario's commitment to fostering a synergistic environment that propels collaborative innovation.
  • He shares a visionary outlook on how OCIP is poised to reshape the cooperative dynamics between the private sector and academic bodies, anticipating a ripple effect of growth and innovation over the next half-decade.
  • Emphasizing the platform's focus on practical application, Dr. Luke discusses the mechanisms in place to ensure that the research projects under OCIP are precisely tuned to meet the dynamic needs of industry and academia alike.
  • With OCIP serving as a stage for institutional talent, we explore how this exposure has already catalyzed significant innovations and fostered partnerships that push the boundaries of research and development.
  • Dr. Luke explains the intricate process of funding facilitation within OCIP, highlighting the platform's dedication to transparency and equitable distribution of resources.
  • The conversation touches on the strategies and tools that OCIP employs to bolster and broaden the networking web, fortifying the bedrock of collaboration and exchange of knowledge for future success.

We extend our heartfelt appreciation to Dr. Robert Luke for his enlightening perspectives on the Ontario Collaborative Innovation Platform. It’s clear that OCIP is not just a conduit for collaboration but also a catalyst for a future where innovation thrives at the intersection of academia and industry.

Our gratitude also goes out to our dedicated partners. A heartfelt thanks to RBC, UPS, and Xero, whose unwavering support makes these rich dialogues possible. For our listeners who are keen to stay informed with more such enlightening sessions, remember to subscribe at https://canadiansme.ca/subscription/. Let’s continue to engage with platforms like OCIP that are reshaping our innovation ecosystem and driving the entrepreneurial spirit forward.

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It's yet another enlightening episode of the CanadianSME Small Business Podcast. In this session, we were privileged to converse with a stalwart of the Canadian real estate domain, Mr. Raman Dua, CEO and founder of the iconic Save Max Group. Through our chat, Mr. Dua, known for his unyielding entrepreneurial spirit and robust community ties, unfolds the journey that led Save Max to astounding achievements. This while standing firm on the pillars of honesty, integrity, and trust. Save Max's investment in community development, underscored by initiatives like the Save Max Sports Centre, paints a vivid picture of its societal commitments.

Key Highlight Points:

  • Delving deep into the foundational days and inspirations of the Save Max Group with Mr. Dua.
  • Unraveling the strategies and tenets that propelled Save Max to this impressive sales landmark.
  • A peek into the strategy that birthed a wide network of agents and franchises spanning two nations.
  • Understanding Save Max's unique approach that places premium importance on a people-first, integrity-rich work environment.
  • Mr. Dua’s insights into Save Max's philanthropic undertakings, spotlighting initiatives like the Krish Hope Foundation and contributions to Trillium Health Partners.
  • Unpacking the ethos behind Save Max’s community projects and examining the broader role businesses should embrace in bolstering local communities.

A heartfelt thank you to Mr. Raman Dua for sharing his profound insights and experiences with us. His journey with Save Max Group, underscored by commitment to community welfare and philanthropy, stands as a beacon for all entrepreneurs. We eagerly await the next chapters in Save Max Group's illustrious journey.

Our deepest appreciation goes to our exclusive partners: RBC, anchoring our financial aspirations; UPS, ensuring seamless logistics; and Xero, simplifying financial intricacies for emerging businesses.

For a treasure trove of such insightful sessions, make sure to subscribe at https://canadiansme.ca/subscription and offer your valuable feedback on the CanadianSME Small Business Podcast. As we navigate the enthralling world of business, let's champion innovation and fortitude.

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It's another fascinating episode of the CanadianSME Small Business Podcast! Dive in as we sit down with a true trailblazer in technology and entrepreneurship, Tom Heiber. As the founder and CEO of Heitech Software Solutions, Tom brings over two decades of rich expertise in IT. Renowned for his visionary leadership, Tom's contributions to software development, strategic planning, and team leadership have set him apart in the industry.

In this episode, we venture deep with Tom into the intricacies of technology, entrepreneurship, and ethics. His journey isn't just about technological advancements, but also about positively influencing society and leading a life imbued with passion and purpose.

Key Highlight Points:

  • Tom Heiber sheds light on the growing interest in this technology.
  • The ethical approach of Heitech Software Solutions in AI development.
  • Tom's strategies for navigating today's competitive environment.
  • Insights from Tom's vast experiences in the dynamic IT world.
  • Tom's predictions on upcoming trends in the field.
  • A deep dive into this crucial intersection with Tom.

Tom Heiber's invaluable insights into the world of technology, business, and ethics are pivotal for anyone keen on these domains. We're excited to see what innovations and paths he'll pioneer next.

We express our deepest gratitude to Tom Heiber of Heitech Software Solutions. Our thanks also extend to our phenomenal partners: RBC, our supportive banking collaborator; UPS, ensuring we connect with audiences globally; and Xero, ensuring our financials are spot-on.

For more such insightful episodes, hit the subscribe button at https://canadiansme.ca/subscription/. Let technology spark your entrepreneurial zeal, and remain informed in the dynamic realms of business and tech.

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Dive into a fresh episode of the CanadianSME Small Business Podcast, where our focus turns to revolutionizing legal processes for entrepreneurs. Our guest for this episode is Shane Murphy, CEO of Ownr, an innovative venture that’s simplifying the way businesses manage their legal needs. Shane brings nearly a decade of legal expertise and a passion for technology-driven solutions to the table, ready to shed light on making legal compliance accessible for all business owners.

Key Highlight Points:

  • Shane discusses the motivation behind Ownr’s survey, delving into what spurred the initiative and the goals they aimed to achieve through this critical data collection about Canadian entrepreneurs.
  • Despite cash flow concerns, a sense of rising optimism prevails among small business owners. Shane is poised to unpack the reasons behind this positivity and how businesses are creatively overcoming financial hurdles.
  • With technology being a cornerstone for over two-thirds of small business owners, Shane explores its multifaceted role as a tool and an educational asset, transforming the entrepreneurial landscape.
  • Addressing the trend of individuals launching businesses later in life, Shane speaks to the unique contributions and challenges that seasoned entrepreneurs introduce to the small business sector.
  • Reflecting on the survey finding that many business owners lack formal education yet succeed, Shane touches on the implications for aspiring entrepreneurs and how they can navigate the industry with limited resources.
  • In response to the survey insights, Shane offers sage advice for small business owners striving to excel, especially those grappling with cash flow and rising operational costs.

We’re grateful to Shane Murphy, CEO of Ownr, for his invaluable insights today. His expertise has shone a light on the pathways to simplifying legal hurdles for business owners across the spectrum.

A special thanks goes out to our partners – RBC, UPS, and Xero. Their unwavering support enables us to bring you these compelling conversations week after week.

For listeners who seek to stay informed with cutting-edge discussions like this, be sure to subscribe at https://canadiansme.ca/subscription/. Here's to empowering your business journey with knowledge and strategies that matter.

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In this latest episode of the CanadianSME Small Business Podcast, we had the privilege of hosting Taylor Trecroce, a key figure in business development at the Sault Ste. Marie Innovation Centre. Taylor, as the Director of Business Services, brings a wealth of knowledge in supporting and nurturing small and medium-sized enterprises. His role is pivotal in reviewing business plans, offering strategic advice, and guiding businesses through the commercialization process. With a strong background in business administration, marketing, and economics, coupled with certifications in business modeling and incubation, Taylor is well-equipped to foster the growth of entrepreneurs in Northern regions.

Key Highlights:

  • Taylor discusses how the Sault Ste. Marie Innovation Centre aids small businesses, focusing on the science, technology, and innovation sectors, and the unique strategies employed for their success.
  • Insights into the early stages of business development, with practical advice and resources available for entrepreneurs with innovative ideas.
  • The importance of creating communities of practice and the mutual benefits of nurturing relationships between start-ups and the broader community.
  • Effective approaches and strategies in business modeling that Taylor recommends to entrepreneurs for refining their business models.
  • An exploration of the unique opportunities for individuals and businesses in Northern regions and the contribution of the Innovation Centre to their growth.
  • Details about the upcoming event aimed at inspiring innovation among individuals and businesses, with a glimpse of what attendees can expect.

We extend our heartfelt gratitude to Taylor Trecroce for joining us and sharing his invaluable insights, and for the remarkable work being done at the Sault Ste. Marie Innovation Centre in championing small businesses and fostering innovation, particularly in Northern regions. A special thank you to our partners, RBC, UPS, and Xero, for their unwavering support in making this podcast possible. To our listeners, remember, small businesses are the pulsating heart of innovation. With the right guidance and resources, they possess the transformative power to shape our world. Keep dreaming, keep innovating, and until our next episode, stay tuned for more empowering conversations about the world of small business. Don't forget to subscribe for more inspiring content at https://canadiansme.ca/subscription/.

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Step into our newest episode as we host the remarkable Agapi Gessesse. Serving as the Executive Director of Toronto's CEE Centre for Young Black Professionals, Agapi stands as a beacon of change and empowerment.

Episode Highlights:

  • Delving into the heart and vision of the CEE Centre for Young Black Professionals.

  • An insight into the unmatched support and opportunities the CEE Centre provides for Toronto's Black youth.

  • Unpacking the driving forces and impacts of the "Black Youth Can" and "Who I Really Am" campaigns.

  • An intimate glance at Agapi Gessesse's journey, emphasizing her unwavering commitment and the pivotal changes she champions.

Our profound thanks to Agapi for her generous insights. A shoutout to our cherished partners: RBC for bolstering small businesses, UPS for broadening business horizons, and Xero for decluttering entrepreneurial finance. We call upon our listeners to resonate with and champion the endeavors of the CEE Centre, playing their part in catalyzing positive community transformation.

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It's another enriching episode of the CanadianSME Small Business Podcast. Dive deep with us into the realm of community-based financial empowerment, led by the insights of two revered personalities from Alterna Savings. Known for its standout commitment to entrepreneurs and small businesses, Alterna Savings consistently carves its niche in the financial arena. With us are Jean Barrett, Manager of Alterna Savings' Community Microfinance Program, and Mary Achebe, Credit Officer. Their combined experience surpasses 25 years in banking, accentuated by an unwavering devotion to community microfinance.

Key Highlight Points:

  • Discover what makes Alterna Savings stand out in the financial world, offering much more than just traditional banking services.
  • Understand Alterna's 'hands-up' philosophy in their Community Microfinance Program, a transformative strategy enriching numerous entrepreneurs.
  • Explore the distinct groups Alterna’s Community Microfinance Program ardently aims to empower and support.
  • Get to know about the holistic array of support that Alterna offers to entrepreneurs, making sure they're well-equipped for success.
  • Learn about Alterna's cutting-edge products, services, and support structures, all designed to facilitate the dreams of small business owners.
  • Guidance for the enthusiastic entrepreneurs keen on tapping into the vast potential of Alterna's Community Microfinance Program.

We express our deepest appreciation to both Jean and Mary for gracing this episode and sharing a goldmine of insights about Alterna Savings and its Community Microfinance Program. The commitment Alterna shows to championing small businesses and entrepreneurs is palpable and commendable.

Huge thanks to our amazing partners who make this podcast a reality: RBC, our banking stalwart always at the forefront in supporting Canadian SMEs; UPS, our shipping partner ensuring seamless business connections, and Xero, simplifying financial intricacies for businesses nationwide.

For those hungry for more insights, wisdom, and stories, subscribe at https://canadiansme.ca/subscription/. Let's harness the combined power of tech and human expertise to enlighten and inspire your entrepreneurial aspirations.

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In this episode of the Small Business Podcast, we delve deep into the realm of leadership and the transformative concept of peer-to-peer learning. We are privileged to host Mr. Leon Goren, CEO of PEO Leadership, whose innovative approach to leadership has been instrumental for top-tier companies from Alcon to Crayola and Nestle. As we unpack the intricacies of peer-to-peer leadership groups and their pivotal role in today's ever-evolving business world, Leon takes us through his remarkable journey, sharing insights from the vantage point of his influential platform.

Key Highlights:

  • His professional background and the inspiration behind PEO Leadership.
    The critical importance of peer-to-peer leadership groups in the modern business landscape.
  • A comparative insight into how peer-to-peer leadership groups stand out from traditional leadership development initiatives.
  • The secret behind PEO Leadership's emphasis on trust and collaboration, the pillars of a successful leadership community.
  • Leon's insights into the most pressing concerns that SME CEOs are grappling with today.
  • A glimpse into how SME CEOs are strategically embracing and adapting to the rapid digital transformations and the surge of emerging technologies.

We'd like to express our profound appreciation for the wisdom he shared. We also extend our gratitude to our steadfast partners: RBC for their financial guidance, UPS for seamless operations, and Xero for keeping our financials streamlined. For a treasure trove of such inspiring dialogues, consider subscribing at https://canadiansme.ca/subscription/

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In this latest episode of the Small Business Podcast, we sit down with Christopher Doyle, the Managing Director of Nextdoor Canada. Known as the go-to community-driven neighborhood network, Nextdoor is on an admirable mission to build trusted relationships, spread kindness, and facilitate valuable exchanges between neighbors. Under Christopher's adept leadership, Nextdoor Canada is making significant strides in growth marketing, ensuring that small businesses countrywide benefit from this unique platform. Dive in with us as we discuss the role of Nextdoor during the back-to-school season and explore how the ethos of human connection shines bright, especially during significant transitional times.

Key Highlights:

  • Nextdoor Canada Defined: Unraveling the mission and vision behind the community-driven platform.
  • Back-to-School Vibes: How are Canadian communities preparing for this crucial transition?
  • Role of Nextdoor in GTA: What's the platform's impact during the back-to-school season in the Greater Toronto Area?
  • The Essence of Human Connection: Unearthing how this central ethos is even more prominent on Nextdoor during pivotal seasonal changes.
  • Trending Topics on Nextdoor: Get the scoop on the hottest back-to-school subjects catching everyone's attention.
  • Community Support Tips: Christopher's top recommendations for communities to help each other more effectively during transitions.
  • The Future of Nextdoor Canada: Sneak peek into the exciting features planned to boost community engagement.

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In this latest episode of the Small Business Podcast, we dive deep into the pivotal realm of the digital landscape with a special guest, Meghan Graham. As the Manager of Marketing Communications and Digital at CIRA - The Canadian Internet Registration Authority, Meghan's expertise extends beyond just promoting the .CA domain. She's here to enlighten us on the importance of a robust online presence and how businesses can navigate the digital world with confidence and professionalism.

Key Highlights:

  • Online Presence: The vital importance of businesses and individuals establishing an online presence beyond social media.
  • Brand Credibility: How having a dedicated website can boost a brand's professionalism compared to just social media profiles.
  • Online Identity: The role of a website as the central online identity and how social media can enhance its visibility.
  • Domain Significance: The impact of domain name and extension on branding and discoverability.
  • Choosing .CA: The advantages of Canadian entities opting for a .CA domain over other extensions.
  • Crafting Domain Names: Strategies and insights on creating a memorable and effective domain name, including potential challenges to be aware of.

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In our recent episode of the Small Business Podcast, we welcome the esteemed María Luisa Boyce, Vice President of International Policy for Global Public Affairs at UPS Canada. With an illustrious 25-year journey in international trade, customs, and cross-border business, María Luisa's insights are invaluable. Our discussion centers on the groundbreaking Women Exporters Program, a global initiative reshaping the landscape for women entrepreneurs not just in Canada, but globally. We delve into its origins, its growth trajectory, and its pivotal role in addressing gender disparities in education and export participation. Furthermore, we explore how this initiative significantly amplifies the financial success of women-led businesses.

Key Highlights:

  • María Luisa's 25-year expertise in international trade and her aspirations for a gender-inclusive future.
  • The inception and driving vision behind the Women Exporters Program.
  • The program's proactive approach to addressing challenges women - entrepreneurs face in education and international trade.

Insights into the tangible upliftment in the financial performances of women-owned businesses, attributed to this initiative.

  • The success stories and long-term vision of the Women Exporters Program.

Our time with María Luisa Boyce was a deep dive into the world of women in international trade. Her dedication to empowering women entrepreneurs shines through, and we're inspired by her vision. Our sincerest thanks go out to our partners: RBC for their consistent financial support, Xero for their top-tier accounting solutions, and a special nod to UPS for not only being a reliable shipping partner but also for their pioneering efforts with the Women Exporters Program. To all the women entrepreneurs tuning in, take heart in María Luisa's encouraging words; the expansive realm of international trade is ripe with opportunities for you. As we anticipate the future impact of the Women Exporters Program on Canadian business, we cheer on UPS and Startup Canada in their endeavours. For those hungry for more inspiring dialogues, remember to subscribe at https://canadiansme.ca/subscription/. Until our next rendezvous, stay driven and keep soaring.

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In the latest episode of the Small Business Podcast, listeners are taken on a journey through the dynamic fintech landscape, where the transformative potential of small businesses stands front and center. Guest Ryan Rego, transitioning from an academic role at Western University's Ivey Business School to leading fintech maverick Plooto, unravels how small businesses are creating ripples in the financial sector.

Key Highlights:

  • Plooto's Role in Partnerships: The episode delves into the challenges businesses face while navigating the intricate landscape of technology app partnerships and highlights crucial elements to prioritize in decision-making.
  • Evolution of Payment Automation: Ryan discusses the metamorphosis of payment automation, emphasizing its shift from a supplementary tool to an essential one.
  • The conversation also touches upon the tangible advantages this automation brings in terms of elevating efficiency and productivity levels.
  • Innovation vs. Performance in Fintech: A compelling segment on the fintech sector’s balancing act: fostering groundbreaking innovation while ensuring unwavering, consistent performance.

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In our latest episode of the Small Business Podcast, we're joined by the illustrious Anton Tchernikovsky, a leading figure in the sphere of Microsoft Dynamics 365. With a multifaceted experience that has seen him influence sectors from InsurTech and FinTech to Gaming and the Public sector, Anton has consistently championed the power of software technologies in bringing transformative shifts to businesses.

Key Highlight Points:

  • A deep dive into why it’s crucial for SMBs and how it differs from the tech landscape of larger corporations.
  • Discussing the indispensable applications, such as CRM, marketing tools, accounting software, and reporting platforms, that can drive monumental business growth.
  • Unpacking the world of industry-specific software solutions like ERPs, inventory, and project management tools with a spotlight on Anton's top picks.
  • An exploration into the transformative role AI plays in the small business tech ecosystem.
  • Valuable guidance for SMB owners on initiating their tech journey, ensuring optimal returns on their tech investments, and seeking potential governmental support.

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In our newest episode of the Small Business Podcast, we're shining the spotlight on Money Management – and not just from the CRA's perspective. Dive in as we explore this tool for profound business insights. For this deep dive, we're joined by Daryl Ching, the visionary founder of Vistance Capital Advisory. As an alumnus of Western's Honors Economics Program and with a rich decade in investment banking, Daryl's expertise ranges from structuring mammoth transactions at RBC Capital Markets to crafting financial statements for small enterprises. His vast real-world experience makes him an authority on impactful financial management.

Key Highlights:

  • An in-depth look at Money Management as a pivotal business tool.
  • Daryl's impressive journey from Western’s Honors Economics to investment - - banking.
  • Real-life experiences from multi-billion dollar deals to small business financial nuances.
  • Exclusive insights on effective financial management strategies.

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Welcome to the latest and most captivating episode of the Small Business Podcast! We are truly honored to have Yu Qi Sun, the Key Account & Partnership Manager at Shoplazza, as our esteemed guest. She brings a wealth of expertise in the field of artificial intelligence, and in this enlightening conversation, we dive deep into how AI is reshaping the landscape of businesses and e-commerce.

Key Highlights:

  • Upcoming Features and Industry Vision: Explore the future of e-commerce and how AI is shaping entrepreneurship on the horizon.
  • AI's E-commerce Revolution: Discover concrete examples of how Shoplazza is at the forefront of utilizing AI to reimagine e-commerce, offering personalized experiences for both consumers and entrepreneurs.
  • Shoplazza's AI Initiatives: Learn about the initiatives Shoplazza has embraced to harness the power of AI and how this has positively impacted entrepreneurial ventures on their platform.
  • Success Stories: Yu Qi Sun shares a compelling case study showcasing the pivotal role Shoplazza's AI tools played in transforming a traditional business into a thriving online success story.
  • AI for SMEs: Gain valuable insights into how small and medium-sized enterprises can incorporate AI into their business strategies to remain competitive in the ever-evolving digital landscape.
  • Future Trends and Challenges: Yu Qi Sun provides her expert foresight into the key trends and challenges at the intersection of AI and entrepreneurship in the next 5-10 years, offering guidance on how businesses can effectively prepare for these changes.

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In this special October edition of the Small Business Podcast, we dedicate our focus to Small Business Month in Canada, a period where we applaud the driving forces of our economy: the small businesses. These entities stand as pillars of our economic fabric and as the lifeline of our communities, fostering innovation, employment, and expansive growth. As we explore this realm, we are honored to have the company of The Honourable Rechie Valdez, the newly appointed Small Business Minister of Canada. Minister Valdez's story is one of determination and inspiration, transitioning from her early days in Zambia to becoming the first Filipino-Canadian woman elected as an MP and then furthering her journey into the Cabinet. With her entrepreneurial spirit, media acumen, community advocacy, and extensive background in diverse sectors, Minister Valdez embodies a holistic approach to her new role. Throughout our discussion, we deep dive into her personal journey, the challenges and priorities in supporting small businesses post-pandemic, the exciting updates on Canada Emergency Business Account (CEBA), strategies for business growth and innovation, her plans to address common challenges faced by SMBs, and her vision for collaborative approaches with other government entities.

Key Highlight Points:

  • Minister Valdez reflects on her personal and professional paths that have culminated in her becoming the Minister of Small Business.
  • Insights into how small businesses can be aided during these challenging times, informed by the Minister's diverse experiences.
  • Minister Valdez elucidates on the recent updates regarding CEBA repayments and its implications for small business owners.
  • Exploring strategies and initiatives aimed at propelling SMBs towards greater heights.
  • A deep dive into the Minister's approach to tackling issues related to capital, workforce, and technology for SMBs.
  • Understanding how Minister Valdez envisions working alongside other government departments for a holistic upliftment of small businesses.
  • Valuable advice from the Minister to budding entrepreneurs and SMB owners navigating the current business landscape.

Our enriching dialogue with Minister Valdez has been an enlightening experience, offering a plethora of insights for our entrepreneurial listeners. A heartfelt thank you to Minister Valdez and to our audience for their continued patronage. We also express our gratitude to our steadfast partners - RBC, UPS, and Xero. For those who share our passion for entrepreneurial stories and insights, please subscribe and stay tuned at https://canadiansme.ca/subscription/. Here's to the indomitable spirit of Canadian entrepreneurship!

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In this episode of the Small Business Podcast, we navigate the complex world of real estate investment, focusing on the transformative intersection of technology and real estate. Ivailo Ivanov, our esteemed guest, is more than a seasoned real estate investor in Toronto's bustling market. He's a tech visionary with a strong foundation in finance and accounting, honed at the University of Western Ontario and enriched by his time at Bank of America Merrill Lynch. As we discuss, Ivailo has transitioned from finance to helming a thriving software development firm in Toronto. Central to our conversation is his latest venture, Rentius, a platform that promises to redefine the dynamics between landlords and tenants in Ontario.

Throughout our chat, we explore:

  • Ivailo's journey from finance to pioneering the real estate tech space and the inspiration behind Rentius.
  • The influence of his extensive financial background on Rentius' design and features.
  • Rentius' commitment to addressing the core concerns of both landlords and tenants, especially in the Ontario rental landscape.
  • Predictions on the future of property management platforms and forthcoming enhancements to Rentius.

Drawing from his experience in both the finance and real estate sectors, Ivailo shares invaluable advice for aspiring tech entrepreneurs.
To cap it all, this enlightening conversation with Ivailo underscores the immense potential of innovation in the modern world. To cap it all, this enlightening conversation with Ivailo underscores the immense potential of innovation in the modern world.A big thank you to our exclusive banking partner, RBC, our trusted shipping partner, UPS, and our go-to accounting software partner, Xero. Their unwavering support allows us to bring you these enriching conversations with industry trailblazers. For more insightful content, consider subscribing at https://canadiansme.ca/subscription/

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In the latest episode of the Small Business Podcast, we are privileged to host Roula Badis, the visionary founder of Roula Badis Coaching from Montreal. A beacon of hope in life and business coaching, Roula enlightens us with her philosophy rooted deeply in inner transformation and unyielding commitment. Throughout our conversation, we dive deep into the intricacies of coaching, understanding the layers of self-awareness, and uncovering the adventures of entrepreneurship. Roula passionately shares her journey, revealing both challenges and victories, and discusses the core values and motivations that paved the way for her coaching venture.

Key Highlights:

  • Dive into Roula's compelling journey, learning about her challenges, victories, and the inspiration behind her rise in life and business coaching.
  • Unveil the significance of self-awareness and dedication in the transformative process and its implications in personal and professional domains.
  • Acquire entrepreneurial wisdom as Roula sheds light on essential strategies for budding entrepreneurs and the essence of building a prosperous enterprise.
  • Gain insights into the world of coaching, understanding its profound impact on individuals, and its role in fostering heightened self-awareness.
  • Learn about the foundational pillars of Roula Badis Coaching and how it distinguishes itself in today's competitive coaching landscape.

Concluding another enlightening episode, our time with Roula Badis was truly insightful. Our gratitude is boundless not just to Roula for her treasured wisdom but also to our partners - RBC, UPS, and Xero for their unyielding support. For those who found resonance with today's conversation and are yearning for more, don't hesitate to subscribe at https://canadiansme.ca/subscription/. Until we meet again, may your journey be filled with learning, growth, and inspiration.

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In the latest episode of the Small Business Podcast, we dive deep into the world of business travel and its profound impact on professionals in the Canadian market. We are graced with the presence of Kristen Hrycoy, Senior Global Partner Business Manager at SAP Concur, who shares her insights. Drawing from her vast experience, Kristen touches upon the changing dynamics of travel, how businesses are optimizing their travel programs, and the resulting career growth opportunities for employees. A pivotal part of the discussion is the recent survey by SAP Concur, which highlights the nuances of declining business travel and its implications on Canadian business travellers' careers.

Key Highlights:

Kristen Hrycoy from SAP Concur as the episode's esteemed guest.

  • Exploration of the influence of business travel on Canadian professionals.
  • Adapting to the shifting landscape of the travel industry.
  • Strategies employed by businesses to refine travel programs.
  • Interconnection of business travel and career progression opportunities.
  • Detailed discussion on SAP Concur's survey and its findings on the effects of reduced business travel.

This episode has been a treasure trove of insights into the realm of business travel in Canada. Our deepest appreciation to Kristen Hrycoy for illuminating this complex topic with her expertise. A special mention to our partners: RBC, for banking support; UPS, for managing logistics seamlessly; and Xero, for efficient financial management. For those keen on more such entrepreneurial stories and insights, remember to subscribe at canadiansme.ca/subscription. Here's to the vibrant spirit of Canadian entrepreneurship!

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In our recent episode of the Small Business Podcast, we sit down with the dynamic Lisa Taylor, the President of Challenge Factory. An acknowledged expert, seasoned speaker, and prolific columnist, Lisa has championed the cause of talent equity, demographics, and workforce strategy. With her profound experience in corporate leadership combined with her passion for career development, she brings forth the compelling narrative of veterans being the untapped reservoirs of talent in today's workforce. During our discussion, Lisa shares the ethos behind Challenge Factory, unravels the unique attributes that make veterans invaluable in the job market, provides her insights into the shifting workforce landscape, and paints a vivid picture of the future of work with a focus on tapping diverse talents.

Key Highlights:

  • The vision and mission driving Challenge Factory.
  • The immense potential of veterans as a distinct talent pool in the modern workforce.
  • Navigating the intricate web of talent equity intertwined with demographic shifts.
  • Strategic approaches to harness diverse talents in an ever-evolving work environment.
  • Lisa's forward-looking perspective on the next big waves in the workforce and how businesses can be prepared.

Our conversation with Lisa Taylor illuminated the myriad possibilities of the future workforce. A deep note of gratitude to our partners, for they are the pillars supporting our endeavor. Special thanks to RBC for their consistent support, UPS for connecting us across boundaries, and Xero for their impeccable financial management. For those eager to dive deeper into such enriching conversations, do subscribe at https://canadiansme.ca/subscription/. Until our paths cross again, stay inspired, and always aim for the zenith.

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In our latest episode of the Small Business Podcast, we navigate the complex and ever-evolving world of digital and retail payments, with the guidance of an industry stalwart, Nader Henin, the Assistant Vice President of Commerce at Interac. Nader's deep-rooted expertise in the field, coupled with his role at Interac, positions him uniquely to shed light on the ongoing transformations and innovations in payment solutions. As we delve into our conversation, we touch upon Interac's vision for the future of digital payments, the varied payment preferences across generations, the intricacies of maintaining transaction security in this digital age, the latest breakthroughs that Interac is bringing to the fore, and what the horizon holds for payment technologies and trends.

Key Highlights:

  • Gaining insights into Interac's overarching vision for shaping the digital payments landscape in Canada.
  • Understanding how payment preferences differ across age groups and the resulting implications for the industry.
  • Delving into the paramount importance of security in digital transactions and how Interac addresses these concerns.
  • A look at some of the groundbreaking advancements from Interac that aim to elevate the payment experience for Canadians.
  • A forward-looking perspective from Nader on the future of payment innovations and how businesses can stay ahead of the curve.

Our exploration into the dynamic domain of digital and retail payments has been nothing short of enlightening, made even more enriching by the wisdom shared by Nader Henin from Interac. We extend our deepest gratitude to him for his invaluable insights. Furthermore, a special acknowledgment to our partners: RBC for their unwavering commitment to the growth of small businesses, UPS for their seamless delivery solutions, and Xero for making financial management a breeze for businesses. To those who are always on the hunt for more knowledge and insights, we recommend subscribing at https://canadiansme.ca/subscription/. Until our paths cross in the next episode, remain curious, inspired, and always aim high.

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Joining us today is a true trailblazer in the sales arena, Evan Wolf, Reddit’s Head of Mid Market and SMB Sales for North America. With a proven track record of building powerhouse teams that drive remarkable business expansion, Evan brings a wealth of knowledge in sales strategy and technology. Not only is he a creative problem solver, but he's also a passionate storyteller who revels in the art and science of sales.

In this episode, we sit down with Evan to explore the fascinating evolution of Reddit's advertiser landscape. Discover how Reddit's advertiser composition has transformed in recent years and the driving factors behind this shift. We'll also uncover the tailored offerings Reddit has in store for SME clients, along with the platform's strategic investments to enhance usability and efficiency for both new and existing clients within this dynamic segment.

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In an exciting new episode of the CanadianSME Small Business podcast, we explore the future of generative AI with Vala Afshar, Chief Digital Evangelist at Salesforce. This episode uncovers the transformative potential of generative AI, its role in shaping the future of work, the ethical considerations, and much more. We also delve into the current landscape of AI in Canada, highlighting the rise in investments and the associated challenges.

Key Highlights:

Generative AI Unleashed: Vala Afshar gives an enlightening overview of generative AI, its potential to bring industry-wide transformations, and shares real-world examples of its significant impact.

AI Investment in Canada: With reference to IDC statistics, Vala discusses the increase in Canadian AI investment, exploring the factors driving this trend, and the challenges in talent acquisition and data quality.

Future of Work and Generative AI: The episode delves into how generative AI could alter the way we work, pinpointing industries or job roles that may witness remarkable transformations.

Ethics and Trust in Generative AI: Vala shares insights into the ethical concerns around generative AI and offers guidance on how businesses can foster trust in their AI technologies.

Salesforce's AI Endeavors: Hear about Salesforce’s initiatives in AI and generative AI, including their approach to ensuring ethical and responsible use.

Advice on Adopting Generative AI: Vala provides invaluable advice for those considering generative AI adoption, detailing preparation steps for successful implementation.

Special Acknowledgments: A heartfelt thank you to our banking partner RBC for their unwavering financial support, UPS for handling logistics with finesse, and Xero for meticulous financial management.

Call to Action: Be sure to subscribe to the CanadianSME Small Business Magazine podcast. More engaging conversations are on the horizon, so don’t miss out!

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Today, we have a very special guest with us, Erin Shea, the Senior Director, of North America Marketing at VistaPrint. With a wealth of experience in helping small business owners drive loyalty and success through branding and design, Erin is here to share her expertise and provide valuable insights for entrepreneurs looking to make their mark in the business world. 

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In this insightful episode, we were honoured to host Steven Vanloffeld, CEO of eSupply Canada and an active advocate for Indigenous rights. Steven's inspirational journey, defined by resilience and innovation, reflects his Anishinaabe heritage. Delve into his significant contributions to Ontario's child welfare system, and learn about his leadership at eSupply Canada, the only Canadian franchise devoted to Indigenous community ownership. Steven shares his vision, challenges, unique opportunities, and invaluable advice for entrepreneurs seeking meaningful ties with Indigenous communities. This enlightening discussion underscores the vital role of Indigenous history, culture, and entrepreneurship in shaping modern society. Get inspired by Steven's extraordinary journey as a leader and advocate for Indigenous communities in Canada.

Key highlights:

  • A Deep Dive into Steven's Background: Explore Steven Vanloffeld's unique background as a proud member of the Anishinaabe community, his cultural heritage, and how this has shaped his career and advocacy for Indigenous rights.
  • The Influence of Diverse Professional Experiences: Learn how Steven's diverse professional journey, spanning marketing, economic development, and Indigenous governance, has cultivated his dynamic leadership style and shaped his unique approach to community engagement and business development.
  • Impact on Child Welfare System: Discover Steven's transformative work in the Ontario child welfare system and the profound improvements he brought to the lives of countless Indigenous children, families, and communities.
  • The eSupply Canada Story: Gain insights into Steven's role as CEO of eSupply Canada, the only franchise company in Canada focused on Indigenous community ownership. Learn about the unique opportunities and challenges he's faced, along with his vision for the company's future.
  • Advice for Business Owners: Absorb Steven's invaluable advice for entrepreneurs and business owners on establishing meaningful, mutually beneficial relationships with Indigenous communities.
  • Celebration of Indigenous Entrepreneurship: The podcast offers a profound understanding of the incredible strides being made in Indigenous entrepreneurship and the importance of acknowledging, respecting, and celebrating the diverse histories, cultures, and contributions of Indigenous communities.

Steven's entrepreneurial journey inspires us all and is a reminder of the power of passion, perseverance, and cultural heritage in shaping our world.

On behalf of CanadianSME and Indigenous SME magazine, we extend our sincerest gratitude to Steven for his time and insights. Our listeners continued support enables us to bring these important conversations to light.

Stay tuned for our next episode. Until then, let's continue to appreciate the richness of our diverse nation and remember the key message from this episode: meaningful progress stems from respect, understanding, and mutual cooperation.

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On this International Women's Day episode of our podcast, we are excited to have a special guest who is a branding and social media expert and the founder of her own agency. With years of experience in the industry, she has helped numerous businesses establish a strong brand presence and effectively leverage social media for growth. She is also a passionate advocate for women entrepreneurs and has some great insights to share on launching and growing a successful agency.

Today, we are talking with Alessya Baggetta, Founder and CEO of Alessya Baggetta Designs 

Alessya Baggetta is inspired to build brand experiences through authentic graphic design and creative content. Realizing her artistic passion from a very young age, she attended York University and Sheridan College to complete a specialized graphic design honours program and from there began offering creative services to her family and friends. Eventually, her entrepreneurial spirit inspired her to blossom this business into a thriving boutique design studio

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By simplifying the payment process and reducing the fees charged, small businesses can save a substantial amount of money that can be used to grow and expand their business.

Hi everyone , this is maheen from CanadianSME Small business magazine. In our latest podcast episode, we had the privilege of speaking with Mike Bradley, the Founder and CEO of Clik2pay. Clik2pay is a payment processing platform that has recently integrated with Xero, a cloud-based accounting software, to offer an innovative solution for small businesses looking to reduce their credit card fees.

Mike shares with us how the Clik2pay and Xero integration works and how it can save small businesses up to 50% on their credit card processing fees. By streamlining the payment process and reducing the amount of fees charged, small businesses can save a significant amount of money that can be invested back into their business.

Tune in to learn more about the Clik2pay and Xero integration and how it can help your small business thrive in today's competitive market.

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In Deloitte Canada’s latest Economic Outlook, Tight monetary policy to squeeze economic growth, Canada is forecast to experience a mild recession this year. Luckily, the recession is not expected to be as deep as anticipated last quarter, thanks to the continued resiliency of the labour market, which is supporting incomes.

Join us for our latest podcast episode featuring Trevin Stratton, National Economic Advisory Leader at Deloitte Canada, as he discusses the recent release of Deloitte Canada's economic outlook. In this episode, you will gain valuable insights into the challenges that the Canadian economy is facing and what it means for businesses and consumers alike. Trevin shares his expert opinion on how tight monetary policy, elevated uncertainty, and a downturn in the US are impacting the Canadian economy. Tune in now to stay informed!

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Inflation, the rate at which the general price level of goods and services in an economy rises over time, is a growing concern for many individuals, businesses, and governments around the world.

To dive deeper into this alarming trend,  we had the chance to speak with Jessica Baker, the Vice President of Co-operators Advisor Network. With almost almost 20 years experience She is a true icon of the entrepreneurial sector.

In this podcast, Jessica explains the significance financial literacy holds in the entrepreneurial ecosystem. Additionally, she insists on the importance of having open and straightforward communication with a qualified financial planner. Jessica describes the numerous steps involved to provide a seamless workflow for the back end of businesses.

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Startup accelerators offer powerful programs that play a pivotal role in fostering innovation, growth, and success for early-stage businesses, by providing a comprehensive support system that can fast-track their development.

In today’s podcast, we had a chance to speak with ,the executive director and CEO of DMZ Ventures, Abdullha Snobar.

In this episode, Abdullah offers advise on how to achieve success in a competitive industry. In addition, he shares DMZ's aim to help entrepreneurs expand their enterprises by providing a variety of resources and services. Abdullah also discussed the DMZ Demo Day and the extraordinary opportunity it’s bringing for the smb community.

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Tax season is the most stressful time of the year. For some, but it doesn’t have to be I got the chance to talk to Yannick Lemay, the tax training specialist at H&R Block 

We talked about how to file your taxes as a small business owner or entrepreneur,  the biggest challenge when it comes to taxes, the benefits of talking with a tax-trained specialist - and so much more 

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If you’re a entrepreneur than you know education is very important, whether you are starting a business or 10+ years into the business world keeping yourself up to date with courses , researching online will help you thrive and differentiate yourself from other small business owners. 

In today’s podcast I got the chance to sit with Director of Operations at YEDI Maria Konikov where she gave us amazing insight on the importance of education for these new upcoming entrepreneurs. 

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From cloud computing to artificial intelligence, the possibilities are endless and constantly developing. Businesses must keep up with the most recent technical developments if they are to remain relevant and successful in the modern era.

In today’s podcast I got the chance to sit with the Co-founder of Customerization Anton Tchernikovsky who shared his learnings on how technology consulting firms play a crucial role in the rapidly evolving digital landscape, enabling small and medium businesses (SMBs) to stay competitive and agile. He also discusses pointers on how non-tech savy businesses can step up in the digitized world. As a CDAP advisor Anton, provides insights about how this initiative can be best put in usage for smbs.

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The eCommerce industry has experienced unprecedented growth over the past decade, revolutionizing the way consumers shop and businesses operate. As the digital age continues to evolve, the expansion of eCommerce shows no signs of slowing down.

To dive deeper into the e-commerce landscope we got a change to talk with hilippe Pâquet-De Varennes the Vice President of Sales & Partnerships at Novatize.

In this episode, Phillipe discusses effective e-commerce expansion techniques within the context of multichannel marketing. In addition, he describes how digitization results in potential and dramatic corporate transformations. Phillipe also touches base on teh multiple roles he has had throughout his professional journey.

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In today's interconnected world, the rapid rise of technology and online communication has given rise to an alarming increase in social engineering attacks. These sophisticated and manipulative tactics exploit human psychology to deceive individuals into divulging sensitive information, granting unauthorized access, or performing actions that benefit malicious actors. 

To dive deeper into learning more about these attacks we got a chance to converse with Carlos Salas Head of Platform Engineering at Nord Layer.

In this episode, Carlos discusses a recent study revealing that social engineering and phishing assaults pose the greatest threat to enterprises. In addition, he underlines how NordLayer assists firms in constructing architectures that are more resistant to these risks. Carlos also gives insights from his work experience about the protection of their data from phishing assaults.

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Despite the challenging times faced by the technology industry, a reputable software company based in Canada that enhances employee experience is thriving and cementing its position as a prominent industry leader, not just within Canada but also beyond its borders. We are talking about GSoft. Recently GSoft announced the acquisition of Didacte, a Quebec-City-based company offering a corporate learning management system that supports and optimizes professional development.

To learn more about the acquisition and what’s ahead, we chatted with Martin Gourdeau, President and General Manager of GSoft. Martin is a strategy and technology executive with over 18 years of experience building high-performance teams within various industries. Before joining GSoft, Martin co-founded PNR, a boutique management consulting firm specializing in corporate strategy and M&A.

In this podcast, Martin discussed the current state of online learning and how it can be improved and also shared more about GSoft's growth plans and why the company acquired Didacte.

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Indigenous businesses have been an integral part of the Canadian economy for centuries, and with the rise of eCommerce, they are now finding new opportunities to connect with customers and grow their businesses online.

We recently got the chance to chat with Kyle St-Amour-Brennan, the Build Native Indigenous Entrepreneurship Program Manager at Shopify. Algonquin-Anishinabe from Kitigan Zibi Anishinabeg First Nation, Kyle is an experienced entrepreneur, community builder, and program manager with focuses on Indigenous Entrepreneurship, Collective self-determination, and creating sustained economic opportunity, particularly for Indigenous peoples globally through digital technology, commerce, and entrepreneurship.

In this podcast, Kyle helped us explore the challenges and opportunities faced by Indigenous SMEs and how Shopify has been supporting their digital transformation.

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The convergence of the pandemic-induced shift to online shopping, global supply chain disruptions, and a labour shortage have created a perfect economic storm that has significantly impacted the eCommerce industry. However, amidst these challenging times, SMBs have found themselves uniquely positioned to take advantage of the surge in online sales during the holiday season. 

We recently got the chance to chat with the CEO & Founder of StoreConnect, a Salesforce AppExchange solution that, along with Salesforce, provides the Worlds Most Powerful SMB eCommerce solution. His experience ranges from network infrastructure design to VOIP and telephony to custom web application development and running successful SaaS businesses.

In this episode, Mikel shared his thoughts on how e-commerce is the best way for small businesses to meet customers.

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In today's fast-paced and digital world, e-signatures have become an essential tool for businesses of all sizes. They offer a secure and reliable way to sign important documents, contracts, and agreements online, reducing the risks associated with traditional paper-based methods. Not only do e-signatures save valuable resources such as time and money, but they also improve the overall customer experience by providing a convenient and hassle-free way for clients to sign documents from anywhere at any time. 

We recently had a chat with Enrique Ortegon, the GVP, for North America, Commercial Business Unit in Sales at DocuSign. Enrique helps DocuSign’s customers find success in the everywhere economy by assisting them to streamline their agreement processes in a smart, easy, and trusted way.  He believes that Small and Medium businesses are the foundation of our economy and the fabric of our society.

In this episode, we will dive deep into the benefits of e-signatures and how SMBs can leverage them to enhance their business operations.

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As we all know, onboarding new employees can be a complex process, and ensuring that all necessary documents are in place is crucial to the success of the process.

We got the chance to chat with Kiljon Shukullari, the HR Advisory Manager within Peninsula Group of Companies (BrightHR). An experienced HR professional and a Certified Human Resources Leader (CHRL), Kiljon Shukullari supports BrightHR clients. Through his years of experience in talent management and HR, Kiljon has gained considerable knowledge of the most relevant topics, trends, and policies—the expertise he now brings to clients. In his current role, Kiljon oversees HR advisors on consultations with potential prospects across all provinces where BrightHR operates. Kiljon also provides support to our HR Advice team on day-to-day inquiries as needed. 

Kiljon joins us to discuss the essential documents required for new employees in 2023. Kiljon will be sharing his insights on the important documents that employers need to have in place when hiring new staff and why these documents are critical for both the employer and the employee.

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With the economy constantly in flux, small business owners must keep their eyes open for potential risks that may arise. It's essential to stay ahead of such matters and take necessary measures to protect against unforeseen events.

We got the chance to chat with Paul Gaspar, Director of Small Business at UPS Canada. Paul’s role is to educate and guide small businesses in Canada on ways to better leverage UPS’ tools to help them grow and expand both domestically and internationally. With his team of small business ambassadors, he empowers small business owners to determine the best mix of customized services, technologies and innovations available to them. 

In this podcast, Paul discussed the opportunities and trends in the SMB space over the next few years, the biggest challenges facing small businesses in 2023 and how UPS can help overcome these challenges. He also shared his tips for small business owners looking to expand their company in 2023.

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In this podcast episode, we sit down with Paulette S. Haynes, the Founder of Haynes Law Firm, to discuss the challenges and opportunities that come with managing a remote workforce for small and medium-sized enterprises (SMEs). With the rise of remote work due to the pandemic, many businesses have had to adapt to managing a distributed team, which can be a daunting task.

Paulette shares her insights on how to effectively manage and engage with a remote workforce, covering topics such as communication, productivity, and employee well-being. She draws on her experience as a successful business leader and legal expert to provide valuable tips and strategies for SMEs looking to optimize their remote work operations.

Tune in to this episode to gain valuable insights and practical advice on how to build and manage a thriving remote workforce for your SME. Whether you're an entrepreneur, manager, or business owner, this podcast will provide you with the tools and knowledge you need to take your remote work game to the next level!

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Canada’s plan to welcome a record number of newcomers over the next few years means businesses will need to prioritize cross-cultural communication skills to support them and the success of their operations.

We got the chance to chat with Shai Dubey, a professor at the Smith School of Business. Shai Dubey teaches negotiations, cross-cultural management, ethics, domestic and international business law and entrepreneurship courses. He is the academic director for project courses in various MBA programs and the MIB program. 

In this podcast, Shai discussed the dimensions of communication that are informed by culture, why cross-cultural communication is of growing strategic importance for Canadian workplaces and how businesses can bridge the intercultural workstyles gap and set newcomers up for success.

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Welcome to our special edition podcast episode in honour of International Women's Day! Today, we'll be exploring the experiences of women in the workplace, the challenges they face, and the progress made toward gender equality. From unequal pay to unconscious bias, women still encounter a range of obstacles in the workplace, and it's important to shine a light on these issues and work towards creating a more equitable and inclusive workplace culture for all. 

We got the chance to chat with Tessa Anaya, the Content Analyst at Capterra Canada. Her time is dedicated to method-based investigations to help SMEs of all industries access insights that can elevate their organizations. Her of-the-moment consumer surveys and market research have earned her features in IT World Canada, Les Affaires, The Financial Post, and the Journal de Montreal.

In this podcast, Tessa highlighted the problems women face in the workplace, how balancing work and family life is a struggle for men and women alike and how we can foster an environment of trust in the workplace.

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As International Women's Day 2023 approaches, it's an important time to reflect on the progress made toward gender equality and the work that still needs to be done. One area where women continue to face significant barriers is in the fields of business and technology. However, with the increasing accessibility of technology and resources, more opportunities are becoming available for women to break into these industries and advance their careers. By leveraging the power of technology and advocating for greater inclusivity, we can help empower women to achieve their full potential and create a more equitable world for all.

On this special IWD-focused episode, we are in conversation with Nicole Eltom, Vice-president of Customer Success and Jodi Baxter, Vice President of 5G & IoT Connectivity Strategy and Product Development, both at TELUS. Nicole is passionate about her team, and through her authentic and collaborative leadership, she’s fostered a best-in-class team culture that is propelled by integrity, innovation and spirited teamwork. Nicole is a strong advocate for mental and physical well-being and is the Executive Sponsor for TELUS Business Solutions’ Health and Wellness program, while With a customer focus and understanding of how market trends and competition impact innovation and buying behaviours, Jodi is focused on supporting the delivery of 5G IoT solutions that improve the day to day operations of businesses, their employees and the end customer.

In this podcast, as we celebrate International Women's day, they discuss the accessibility of technology to help women find more opportunities in business and tech careers and how TELUS supports this and the benefits of having women in leadership roles and how that is good for business. 

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Over the years, women have made significant contributions to the tech industry, yet their representation remains disproportionately low. However, there has been a growing movement to encourage and support more women to enter and excel in the tech industry. 

Join us as we celebrate the achievements of women in tech and discuss how we can continue to create a more equitable future for all with Shadi McIsaac, CEO & Co-Founder of Ownr. Shadi has seen firsthand the value of entrepreneurship for Canadians to shape their lives, and that lowering the barriers to entrepreneurship is essential for the Canadian economy, community, and identity. Throughout her career, Shadi has sought to empower aspiring and existing entrepreneurs by equipping them with the   tools they need to focus on what’s most important — whether that be scaling their businesses or finding solutions to today’s global challenges.  

In this episode, Shadi shares experiences, challenges, and triumphs in the tech industry. We will also explore the initiatives and programs by Ownr aimed at creating   a more diverse and inclusive tech community.

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In eCommerce, brands and business owners face an array of logistical challenges that can impede order fulfillment. To ensure efficient management processes, it is essential to close any existing gaps in logistics.

To discuss this, we got to chat with Reza Bafandeh, CEO of Darwynn, a nationwide, end-to-end fulfillment center that is building a technology-driven infrastructure that will allow any eCommerc e business to compete, regardless of its size or order volume.

In this podcast, Reza discussed the launch of the new facility, and where they are headed next. He also discussed the gaps in eCommerce platforms and how business  owners can better take advantage of eCommerce opportunities. 

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With nation-wide discussion around privacy legislation in Canada about to begin in connection with Bill C-27, business will be faced with major implications around earning trust and reassuring Canadians that innovation can be realized, to great public benefit, without compromising privacy.

We got the chance to chat with Pam Snively, Chief Data & Trust Officer at TELUS.  She leads the team responsible for privacy governance and data ethics, along with data management and a number of compliance functions, including the Anti-bribery & Corruption and Competition Law programs.

In this podcast she discussed the best privacy practices businesses should be integrating into the core of their programming to protect Canadians’ personal information and earn trust.

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If you’re a small business owner looking to obtain a loan or inquiring about the benefits of an MCA funding program then you’ll want to keep tuning into today’s podcast. I got the chance to check in with my guest Avi Bernstein the Founder and CEO of 2M7 Financial Solutions,  we discussed more about funding and loans in the small business world.  

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For the first time, Vista, the marketing and design partner to millions of small businesses worldwide, is partnering with One Of A Kind (OOAK) to offer new businesses a complimentary space at the 2023 Spring Show. 

We chatted with Sanja Sparica, Senior Marketing Manager at Vista Canada, to learn more about the opportunity. Sanja leads all strategic marketing and promotion for Vista Canada with over a decade of experience. Before Vista, Sanja was instrumental in managing marketing initiatives for CanadaStays, including its merger with VRBO and Expedia. With a passion for e-commerce and digital marketing, Sanja worked for the advertising agency Inventa where she developed and led marketing campaigns for high-profile clients such as Tangerine and CIBC.

In this podcast, Sanja discussed why this new opportunity is being rolled out, how small business owners can benefit from the added exposure and award package, how this opportunity has come to life in partnership with the One Of A Kind Show, and how Vista is supporting small business owners.

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The COVID-19 pandemic highlighted the utility of digital technology among Canadian small businesses. Since the onset of the pandemic, business transactions have increasingly been conducted online, and along with this comes increased awareness and concerns about privacy, data protection and cyber security. 

We got the chance to chat with Young Lee, GoDaddy Canada’s Market and Growth Leader. Young Lee is a seasoned marketer with over 19 years of extensive marketing experience in the technology industry. With her personal entrepreneurial endeavours and growing up with a family that ran a small business for many years, Young has a passionate connection when seeing small business owners create and thrive doing what they love. Currently, at GoDaddy, she leads the Canadian business as Market Lead and also drives business growth, helping small businesses through GoDaddy products and tools across English markets in Canada, UK and Australia.

In this podcast, Young provided a thorough review of the digital security landscape; outlining key considerations for individuals and businesses alike to help keep their information secure.

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Canada’s Indigenous small businesses face specific challenges in today's economy. With all businesses preparing their year-end filings, the unique legal and tax implications that Indigenous small businesses encounter make the process even more complex.

As we head into the Tax season, we got the opportunity to chat with Tony McGregor. Tony McGregor, CPA, CA, is the Principal at FCR, a Sudbury, Ontario based accounting firm with a long history working with Indigenous business owners. Having been in the practice for 15 years, Tony is the head of the Indigenous Services Group, and through FCR, has supported Indigenous small business navigate the nuances of a complex tax system. 

In this interview, Tony discussed the positive impacts that digital tools can have on Indigenous small businesses, and how digital tools are revolutionizing support for Indigenous small businesses in Canada.

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Google Cloud announced four new and updated AI technologies to help retailers transform their in-store operations and e-commerce experiences.

We got the chance to chat with Amy Eschliman, Managing Director of Retail at Google Cloud. Amy is responsible for shaping our Americas Retail solution strategy. Before Google, Amy has extensive experience in retail, focused primarily on e-commerce and customer engagement. Most recently, Amy was at Sephora, where she served as the SVP of Client Engagement and previously as the SVP of E-commerce.

In this podcast, Amy discussed the recent announcements and how retailers are using AI and machine learning to advance online and in-store shopping experiences for Canadians. 

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Trying to find an IT company that has your best interest in mind isn't too hard to find.

On today’s episode of The Small Busniess Podcast  I had the opportunity to sit down with the Founder and CEO of Rievax..  Chad Whittaker.

We talked about what it takes to overcome the obstacles as a business owner of an IT company, IT Myths, and dreams outside of the business world. 

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For businesses to succeed, having the right marketing and strategy are essential. A strong foundation of both can be key in helping small ventures realize their potential growth objectives.

To help understand this better we had a chat with Usman Sheikh, founder and CEO of Web Worx Labs. He started the company over 7 years ago to help his friends while working in the corporate world full time in planning & analytics. He loves helping onboard new clients, setting & aligning on the strategy and ensure all projects and campaigns are set up for success. Before starting Web Worx Labs, he was leading organizations towards high growth with a focus on all things including planning, finance, strategy, branding, marketing & analytics.

In this podcast, he shared his thoughts on the importance of marketing and strategy for small businesses, the biggest mistake that small businesses make when it comes to marketing and strategy and how can small businesses create a winning marketing strategy. 

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Artificial Intelligence makes it possible for machines to learn from experience, adjust to new inputs and perform human-like tasks:

In today’s episode of the Small Business Podcast I had the privilege of speaking with Monish Gandhi the Founder and CEO of Gradient Ascent AI. We discussed all about how SME’s should be incorporating and investing AI into their businesses. 

When it comes to AI  it isn’t rocket science it’s data science, stay tuned to find out how your small business can consider changing it’s ways to incorporate AI today 

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Listen to this timely and invaluable podcast and hear Sai Huda, who helped author Canada's National Cyber Security Standard, reveal how to implement the Standard at your organization quickly and easily, so you can stay safe from cyber threats and be successful digitally. Sai is founder and CEO, CyberCatch and author of the best-selling book, Next Level Cybersecurity, and a frequent keynote speaker. You will walk away with invaluable, practical know-how, it is a must-attend podcast.  

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The Internet has revolutionized the way businesses operate. These new technologies, which offer a variety of advantages to businesses, are supplementing traditional media. Due to the vast number of components of digital marketing, it is essential to determine what works best for the business.

We chatted with Chloe Beaudoin, co-founder of Apricotton, who along with business partner Jessica Miao, built a TikTok community with over 10 million views and 70,000 followers.

In this podcast, Chloe addresses the significance of social media. She placed a strong emphasis on conducting in-depth research on the presence of your targetted audience on the various social media marketing platforms available today. Chloe discusses her experience with Hootsuite and the enormous influence that using the platform had on the expansion of their brand.

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When it comes to being an entrepreneur, it’s all about having the right mindset, whether you're in business or sales or starting your own business. The way you drive yourself in your career can change your whole perspective.  

I got a chance to sit down with Pouya Haidari, Canadian entrepreneur and sales Professional - In this podcast we talked about Pouya’s journey through entrepreneurship, the ins and outs of a career level mindset, and so much more

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While there has been a lot of recent talk about 5G in Canada on the consumer side, businesses have a lot to gain from 5G connectivity. Many SMEs aren't sure of the benefits 5G will bring to them, and how to make the best 5G investments – whether it’s for IoT, retail, manufacturing, mass transit, vehicles, or work-from-home – in order to identify the best path forward.

We got the chance to chat with Jason Falovo, Vice President and General Manager, Canada at Cradlepoint. Cradlepoint Announces Availability of Zero Trust Network Access Solution for 5G and Hybrid Networks. Providing organizations with an easier way to identify, assign and manage user-to-application access using a fully integrated ZTNA solution. 

In this podcast, he discussed his thoughts on 5G in Canada, How can SMEs take advantage of 5G technology, and key advice for small business thinking to upgrade their network speed.

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Canada's Indigenous business sector is making a powerful statement in the nation's commercial market, proving that their creative ideas and innovative approach can make an incredible impact.

We had a chat with Michaelee Lazore, Founder + Creative Director at Sequoia Proudly Indigenous. Sequoia has come a long way from its humble beginnings in Michaelee's kitchen. When Michaelee first started out, she was also working as an engineer designing roads, sewers and ditches. Her passion for creating beautiful soaps drove her to quit her day job as an engineer. Now Sequoia serves customers all over the world with their indigenous inspired products.

In this podcast, she discussed her passion, the most important values for indigenous entrepreneurs to uphold in order to be successful, and how did she find the strength to persevere in the face of adversity. 

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The holidays are meant for shopping right? Well in this episode we take a deep dive into consumer trends, Black Friday Sales and Cyber Monday Deals as well as all things retail based for consumers and retailers during the hustle and bustle of the holiday season.  

I got a chance to sit down with Michelle Zorn, the Industry Account Executive - Retail & Financial Services at S-A-P.  In this new episode of the Small Business Podcast Michelle unpacks the hard hitting truth with retailers and consumers and what holiday spending looks like to the average shopper. We get an in depth look into research and data findings as we explore how inflation plays a big role in the economic marketplace.  

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The question is about Supply chain complexity and the necessity for manufacturing industry integration.

To dive deeper into this, we had the chance to speak with Dan Lionello, CEO, and co-founder of Omnae Technologies, Inc. An Entrepreneur, speaker, and facilitator with over 30 years of experience in the manufacturing industry.

In this podcast, Dan explains the factors that contribute to the expansion of a technology company, with respect to Canadian strategic alliances. Additionally, he insists on the importance of having open and straightforward communication inside the organization and with clients. Dan describes the numerous steps involved in the management of the back end in order to provide a seamless workflow for end users.

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Marc Shapiro asserts, "The world has changed, we have to change with it."

Who knew that creating films might provide you the chance to be financially secure and develop a community regardless of your profession or culture? Well, TikTok did it!

Today, we host Danielle Johnson, the Head of SMB Account Management at TikTok, and Connor Curran, the founder of Local Laundry, to discuss the rise of TikTok and the ways in which it has benefited not just thousands, but millions of SMBs.

Danielle is a strategic, collaborative, and solutions-focused advocater. She has spent her career generating results for brands and businesses. In addition, she has prior experience in media planning for large-scale campaigns spanning television, print, digital, content, and web development. Local Laundry's founder and co-founders Connor Curran and Dustin Paisley bring experiences from their respective fields to cement the foundation of Local Laundry. They are on a mission to make clothing better and donate over $1 Million to local charities across Canada by 2030.

In this episode, Connor discusses the significance of understanding which platforms resonate best with your brand values. Danielle offers some efficient marketing strategies that can help small businesses engage with clients online and achieve their goals. In addition, they both emphasize posting content consistently and revealing your true, raw personality.

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"The human race is developing and adapting at a breakneck speed to the digital era. Access to a limitless amount of content has resulted in the creation of countless jobs, giving birth to various social media marketing firms with brands utilizing social platforms to spread their message.

We had a chat with the Team lead of Social Marketing at Hootsuite, Brayden Cohen. Brayden is passionate about collaborative teams that help solve complicated problems by developing innovative ways to bring a brand's narrative to life through social media, content & influencer marketing.

In this podcast, Brayden discusses the importance of harnessing social media for SMBs and the need of having defined, quantifiable, realistic, relevant, and timely business goals. In addition, he notes Hootsuite's freshly released instructive blog and trend report, which provides creative and strategic templates for small businesses to get started.

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Inclusion and diversity in the marketplace is so important  these days to businesses and brands who work in the Digital Marketing field. It’s time we start the conversation and help bring awareness about Indigenous students fighting to get the same opportunities to advance their skills and knowledge in this new economy. 

I had the pleasure of speaking with Chris Penner, the Operations manager at Jelly Academy.  In this podcast you will learn all about the six scholarships that the  Business Development Bank Of Canada the BDC announced that they are  sponsoring at Jelly Academy. It’s an in depth look at how this positive change for the economy will empower students and entrepreneurs in their journey in Digital Marketing. 

For more information please visit: JellyAcademy.ca/Partnerships

We would like to thank our exclusive banking partner RBC and exclusive shipping partner UPS, and exclusive  account software partner Xero Canada for supporting this initiative. Please do share the podcast and feel free to check out the other episodes, also don’t forget to subscribe to our magazine to stay up to date on all our upcoming events and get the top business insights from industry leaders.

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Canadians now have access to Interac and Conscious Economics' joint Mindfulness & Money program- a revolutionary digital learning platform designed to foster financial confidence. This Financial Literacy Month, join the journey of Canadians propelling themselves towards increased fiscal awareness with this one-of-a kind resource!

To learn more about this program, we had a chat with Aseel El-Baba from Conscious Economics. Aseel spent a decade working in the Canadian Financial Sector. She grew her career in Financial Planning managing a portfolio of $100M on Bay Street.  Aseel is the CEO of Holistic Optimal Wealth, a practice on a mission to explore and heal people’s relationship with money. She is a member of the Financial Therapy Association and the Canadian Association Of Psychodynamic Therapy. She is a thought leader, public speaker and advocate for holistic wealth.

In this podcast, she discussed the details of the program, the top three financial barriers that Canadians face and ways to address these financial barriers. She also shared some important  resources that will help Canadians build their financial confidence.  

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In 2018, FINCA Canada launched the Financial Inclusion Project, a five-year partnership with the Government of Canada that aims to increase economic prosperity and eliminate financial inequality in both Haiti and DR Congo. According to this year’s mid-year report, the project has provided 575,000 low-income individuals and entrepreneurs access to financial services, with 363,000 being women, in Haiti and DR Congo.  

To get more details on this project we got the chance to chat with Drew Boshell, Executive Director at FINCA Canada. Drew has over 20 years of experience as a senior global development executive delivering high social impact programs including global health, poverty reduction, community development, education, youth development, and environmental initiatives in the U.S., Asia, Africa, Middle East, Latin America, and Eastern Europe.

In this podcast Drew discussed, the work being done to help nations like Haiti during these trying times, including how FINCA Canada helps clients navigate the path to financial prosperity, the Financial Inclusion projects help promote financial literacy for women and men in developing countries, and tools and resources FINCA Canada has developed and executed to better the financial picture of men and women in Haiti. 

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Canadians are changing their holiday shopping behaviours, with some of the top trending items on this Black Friday and Cyber Monday. Google Canada has revealed new insight into how Canadians buy gifts during major sales periods like these two days before Christmas or New Year's Eve. 

We got the chance to chat with Swathi Sadagopan, Strategic Insights Lead of Google Canada Retail to share more details about how retailers and shoppers can prepare for this year’s holiday shopping season.

In this podcast, Swathi discussed major changes that retailers and shoppers can expect, trends in the industry that retailers and shoppers should be aware of, and the most effective way to appeal to holiday shoppers who are price-conscious. 

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Let's face it: as homeowners, we must cope with a multitude of life's challenges. When it comes to the unexpected, there is no greater relief than knowing that a restoration firm is nearby and prepared to meet your requirements.

Today we got an opportunity to have on board, the Senior Vice President of First Onsite Property Restoration, none other than Jim Mandeville. 

In this podcast, Jim shared the importance of planning and evaluation associated with disaster situations. He emphasizes the mindset people must adopt to anticipate and respond to mishaps. 

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The recent pandemic has been tough on the business community in Saskatchewan.

We recently had a chat with Prabha Ramaswamy, Chief Executive Officer of Saskatchewan Chamber of Commerce, Prabha merges business and passion as she drives the vision of entrepreneurship in Saskatchewan and beyond. At the helm of SK Chamber of Commerce, Prabha is responsible for the strategic and operations management. Leading an organization of over 500 plus members Prabha builds decisions on business acumen, resourcefulness, and a steadfast vision of what could be. Throughout her leadership and journey as CEO of various organizations, she has led and driven great change for business growth.

In this podcast, Prabha discusses, the significant challenges faced by Saskatchewan business community, programs and business development offerings The Saskatchewan Chamber of Commerce has in place for the growth of Saskatchewan based businesses and the benefits of becoming a member of The Saskatchewan Chamber of Commerce. 

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It is true that many small businesses have adopted new technology, however there are still those who could benefit from utilizing digital tools to increase their productivity and profitability.

To discuss this, we had a chat with KJ Burke - Principal Technology Strategist Hybrid Cloud at CDW Canada. KJ is an IT leader and change agent for over 20 years. Driven by solving problems for organizations by educating, innovating processes, and investing in new technologies.

In this podcast, KJ discussed, the role of technology evolving in the coming years, the best way to get started with using digital technologies, the best way to manage IT security for a small business and the most important aspects of technology that you focus on when expanding your company.

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Today due to high internet penetration, a cyberattack is inevitable. The cyber threat defense report submitted by CyberEdge Group discovered that 78% of Canadian organizations experienced at least one cyberattack in the previous 12 months. To dive deeper into learning the ways to operate securely in today's technological environment,

We got an opportunity to have on board Tom Kirkham, CEO of IronTech Security, a cyber security expert, and a multiple-award winner.

In this podcast, Tom discusses his new book  on the cyber pandemic and places an emphasis on the thought process that people need to adopt in order to anticipate and respond appropriately to cyberattacks.

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The digital world has changed drastically over the past few years. Gone are the days where print media and television commercials were enough to get your message across, now we rely heavily on social networks like Twitter or Facebook for customer engagement!

We recently had the chat with Twitter Canada’s Head of Marketing, Jen Bairos Hoffer.  Jennifer is passionate about delivering stories for one of the most influential brands in the world. Jennifer leads all marketing strategy, activations and brand communications for Twitter Canada including content strategy for @TwitterCanada

In this podcast, she shares how entrepreneurs can optimize their Twitter presence, share some business profile tips, insight into careers in Canadian marketing sectors, and her overall experiences as a woman in the technology sector. 

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Starting your own business is not easy, but it can be very rewarding. The first step you need to take in order for this process of starting and maintaining a successful company start-up with ease? Choose an idea that excites YOU!

We got the chance to chat with Josef Azam. Josef Azam is the CEO and Co-Founder of Design Shopp, a Montreal-based multinational digital marketing agency. Josef is committed to philanthropy, investing in others, and giving back to disadvantaged youth through sharing his experience. He is a role model who dedicates his free time to helping disadvantaged youth develop skills to succeed in life and education.

In this podcast, Josef, shared his journey, the challenges he faced and how he overcame them, and above all how he maintains motivation when things get tough. 

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During an interview in 1995, Steve Jobs stated, "There's just a tremendous amount of craftsmanship in between a brilliant idea and a wonderful product." This helps to explain why every person under the umbrella of digital marketing is experiencing such a great deal of pressure to provide high-quality content. Well, This episode explores the logical standpoints in the field of content creation by, Ginni Saraswati, the Founder of Ginni media.

Ginni discusses the importance of standing out from the crowd and providing the material that is worthy of attracting the attention of your target audience. In addition to this, she discusses the gravity of trust as a component in the development of a devoted community.

The discussion revolves around concepts such as discipline, commitment, and patience, as well as their interconnectedness and the ways in which they are of utmost significance throughout the course of this entrepreneurial endeavor.

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RBC conducted a survey recently that found three-quarters of young Canadians are more likely to leave their current job for one with better benefits.

We got the chance to chat with Julie Gaudry, Head of Group Benefits at RBC Insurance. Julie leads a team with overall responsibility for the product development and strategic direction for RBC Insurance’s Group Benefits business.

In this podcast, Julie discussed the key findings of the survey, the latest trends in the job market, how mental health affects the workplace, and the importance for employers to offer benefits packages that are both flexible and customizable.

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Join us in celebrating Small Business Month this October with UPS, as we present the UPScale Podcast Series! Where we will be talking to small business owners about what it takes to have a successful and thriving company. We'll also get into some of their secrets for managing UPS as partners along with all these other topics that are key when you're running your own enterprise!

For our last episode on this podcast series, we got the chance to chat with the Co-Founder and CEO of Smash + Tess,  Ashley Freeborn. Ashley spent the better part of a decade working as an educator before making the leap to corporate training and culture, where she worked in the finance sector for almost three years. Although she loved it dearly, she still felt the need for a fun and fresh creative outlet — enter Smash + Tess. After finding a void in the loungewear market, she attended the summer fashion program at Conde Nast in London, UK, and the rest is history!

Ashley shares her inspiring journey and how she overcame many obstacles to reach where she is today. She tells us about the partnerships that helped make it happen, like UPS for example which really played an important role in helping Ashley succeed. 

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Join us in celebrating Small Business Month this October with UPS, as we present the UPScale Podcast Series! Where we will be talking to small business owners about what it takes to have a successful and thriving company. We'll also get into some of their secrets for managing UPS as partners along with all these other topics that are key when you're running your own enterprise!

For our third episode, we got the chance to chat with Jennylyn Pringle, Founder of Fusion Mineral Paint. Fusion Mineral Paint is a collection of specialty, eco-friendly paints. Jennylyn’s philosophy here is that anyone can paint it beautiful, so she developed a product that made upcycling as easy as could be. Open the container of Fusion, and paint! No top coat required, seriously! Zero VOC, over 50 colors in the range, including metallics and a whole host of other decorative finishes.Throughout her career, she has grown more passionate about giving back to the design community by mentoring the next generation of industry leaders.

As one of the entrepreneurs who has successfully started a business and grown it to profitability, Jennylyn knows what it takes for an initial idea or concept in your mind not only become tangible but also something that can sustain itself over time. In this podcast she share s her journey as well as inspiration behind starting up while going through some challenges along the way-however these did not deter from how determined she actually is! And with partnerships like UPS helping out when needed most by providing high quality services at affordable prices.

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When we think of high-growth, investment, and equity capital, we often think of young business owners. Today, however, we will learn about a mindset focused on establishing a business at a later age.

This episode explores the reasoned perspective of Patrick Whalen, founder and CEO of Extension Marketing.

Patrick shares his thoughts on starting a business later in life in this podcast. In addition, he discusses the significance of mental health and how drastically the passage of time has affected traditional marketing practices.

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Join us in celebrating Small Business Month this October with UPS, as we present the UPScale Podcast Series! Where we will be talking to small business owners about what it takes to have a successful and thriving company. We'll also get into some of their secrets for managing UPS as partners along with all these other topics that are key when you're running your own enterprise!

For second episode, we got the chance to chat with Ilana Ben-Ari, Founder of Twenty One Toys. Ilana Ben-Ari is a multiple-award-winning design entrepreneur, TEDx Speaker, Ariane de Rothschild Fellow, and Inc. Magazine’s Top 100 Female Founders of 2020. She has been working at the intersection of design and social innovation for over a decade. Her company Twenty One Toys has been featured in Forbes, Fast Company, Bloomberg, and her invention, The Empathy Toy, was praised by TIME magazine as a “technology that is reshaping the future”.

In this podcast, Ilana shares her journey and inspiration to start a business while also sharing how she resolved the challenges during this time. She goes on explaining why partnering with brands like UPS are so important for any entrepreneur's success story as they helped Ilana resolve some of those obstacles in order to reach where she is today.

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Join us in celebrating Small Business Month this October with UPS, as we present the UPScale Podcast Series! Where we will be talking to small business owners about what it takes to have a successful and thriving company. We'll also get into some of their secrets for managing UPS as partners along with all these other topics that are key when you're running your own enterprise!

For our first episode, we got the chance to chat with Nita Tandon, founder of DALCINI™ Stainless. DALCINI™ Stainless was launched in 2015 and are the award-winning maker of Safe, Simple and Sustainable housewares.

What started as a personal search for better food containers for her home became a mission to educate families on the threats of microplastics and hormone-disrupting chemicals on our bodies, the environment, and our communities. Out of this, Dalcini Stainless was born.

We’ll hear more from Nita herself as in this podcast, she shares her journey and inspiration to start her business while also sharing how she resolved the challenges she faced during her journey. Nita also explains the importance of partnering with brands like UPS to upscale and support your business and how UPS helped her in her entrepreneurial journey.

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Business owners have many responsibilities, and one of the most important is to provide for their families in case something happens. In this podcast, we will explore how life insurance helps business owners do just that!

We got the chance to chat with Chantal Mackenzie, Regional Vice President of Canada Protection Plan. Where Chantal focuses on transforming and coaching advisors and general managing agencies with their business growth plans. With an impressive record of success in developing winning growth strategies and building effective teams, Chantal has set strategic direction for brokers and distributors through Canada Protection Plan's product solutions and tools.

In this podcast, Chantal discusses the importance of life insurance for business owners, the most important factors business owners should consider when purchasing life insurance, and she also shares some tips for small business owners when it comes to protecting your business.

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Best Buy Business has some exciting programs in place geared to help the Small Business community directly.

We had the opportunity to chat with Greig Pothan, National Sales Leader and Glen Hubert a Small Business Consultant both with Best Buy Canada to discuss the full capabilities BBB has in place to help small Businesses from procurement to installation to maintenance and refresh of the units they need.

In this podcast, they both described their roles within Best Buy Canada and the services offered by the BBB to small businesses. They also provided their guidance and advice to businesses considering joining their programs.

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The modern distributed workforce paradigm demands a different type of technology that is flexible and fast to adapt.

We got the chance to sit and chat with Derek Froese, IT Consultant and President of Koala Technology Ltd., who has a passion for entrepreneurship, and has helped a number of people start businesses. Derek is excited to be working with federal grants to help digitize small businesses, analyzing businesses top-to-bottom to find the most effective places technology can improve their costs, revenues, efficiency, and empowerment to make informed decisions.

In this podcast, Derek discusses digital adoption and why it’s important for your business. How technology needs to change to adapt to the modern distributed workforce paradigm, and bootstrapping a new business with low-cost technology.

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SMEs are under pressure to keep up with the latest technology trends in order to remain competitive. However, many small businesses lack the resources and expertise to evaluate and implement new technologies properly. As a result, tech adoption remains a top concern for SMEs.

We had an exclusive chat with Mike Vrionis, National Manager, DX Initiatives for Konica Minolta Business Solutions (Canada) Ltd. Mike’s been working in the technology sector for over a decade. He has worked for Advance Business Systems, Toshiba Business Solutions, Xerox Canada, TAB, and Konica Minolta Business Solutions Canada. He is currently managing solutions, solutions implementations, managed print services, franchise operations, major global accounts, wide format and label divisions, and inside sales. He will be building their first business development team in the coming months.

In this podcast, Mike described what digital transformation really is, the pandemic impact on business, why change is required, the importance of access to information, and picking the right navigator for your DX journey.

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"Corporate freedom is recognizing the reality that you are also a steward of every aspect of your existence," In actuality, though, work-life balance is what sustains a company's overall growth.

This episode explores the out-of-the-box perspective of Jim Frawley, Founder, CEO, and Executive Coach of Bellwether Hub.

In this podcast, Jim shares his thoughts on understanding a business type, focusing on people development, re-evaluating the purpose of recruiting personnel, and whether they should be compensated based on value or duration.

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October is Small Business Week! The perfect time to show your support and celebrate all of those small businesses across Canada. To honour the week, the Society of Professional Accountants of Canada will celebrate women's entrepreneurial spirit during this year’s Small Business Week Celebration in October 2022. In October, at a prestigious event organized by RPA Canada, accomplished women entrepreneurs will be chosen to receive the RPA Women Entrepreneurship Award.

To learn more about the event, we had the President of RPA Canada, Zubair Choudhry, join us. RPA Canada (Registered Professional Accountants) members work closely with small and medium businesses in supporting their needs to create and implement professional and effective standards in their accounting and related activities.

In this podcast, Mr. Choudhry explains the purpose, nomination process, and important steps towards becoming an award-winning entrepreneur of the awards.

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It is important for SMEs to understand their legal responsibilities under OHSA laws to protect workers and have a formal Occupational Health and Safety Program in place. Workplace safety should be taken seriously to avoid potential accidents or injuries. Having a program in place will allow for a more proactive approach to health and safety concerns.

We had a chat with William R. Matetich, President of WRM Safety Solutions Consulting, Inc. For over 13 years now, WRM Safety Solutions Consulting Inc. has been providing small and medium-sized businesses across Canada that special partnership of “with you every step of the way” specializing in Occupational Health & Safety Prevention and Systems Management. We also offer over 300 cost-effective online training courses across Canada in health and safety, human resources, environmental, wellness, home healthcare, long-term care, COVID and technology courses. To date, they have successfully trained many thousands of employees on our online training platform.

In this podcast, William discusses how they work with SMEs, their Occupational Health and Safety Management System and its cost-effective benefits for SMEs, and how to access their 300 online training courses in various industries.

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Export Development Canada (EDC) and Startup Canada have announced a multi-year partnership to help the country's budding business owners develop an international outlook from the outset. To dive deeper into the benefits of this tie-up,
We had an opportunity to chat with the person in charge of business operations at Startup Canada, Kayla Isabelle.

Kayla discussed the recent partnership between Startup Canada and EDC Canada in this podcast, as well as its emphasis on providing aspiring exporters and the SME community with well-resourced programs, global expansion, and advice for building resilient businesses.

Startup Canada and EDC are here for small business owners and early-stage entrepreneurs to support building the global business of their dreams. Discover all of Startup Canada’s entrepreneur support programs and get plugged into the wider entrepreneurial ecosystem.

Visit: https://www.startupcan.ca/

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IKEA is expanding its support for the country's small businesses with the launch of IKEA Business Network, a free loyalty program designed with small businesses in mind. Members can enjoy access to exclusive benefits, like member-only discounts, quick-fix design tips, online learning with IKEA, and more. The loyalty program is the latest addition to the planning services and support that IKEA Canada already offers to Canadian businesses.

We got the chance to connect with De'ana Torresan, Loyalty Leader for IKEA Canada and someone who brought this new program to life. De'ana is responsible for the strategy and performance of IKEA Canada's loyalty programs, including IKEA Family and the recently launched IKEA Business Network. Both programs are free to join and offer member rewards, discounts, and exclusives. De'ana is an accomplished loyalty marketer who brings more than a decade of experience working on the strategy, design, and implementation of loyalty and customer engagement programs for Canadian companies to the IKEA Marketing team.

In this podcast, De’ana shared the features and benefits of this network program and discussed the future of IKEA and its relationship with small businesses.

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The most recent Workplace Insight Survey investigated job satisfaction among Canadian workers. According to research, the majority of employees leave a company due to aggravation and continual friction with their supervisors or other team members.

To learn more about this workplace trend, we chatted with Ed Yuen, Vice President of Strategy and Business Development at ADP Canada. He leads business strategy, collaboration, and key strategic projects.

In this podcast, Ed discussed the recent ADP Canada survey that explored job satisfaction among Canadian employees and factors that boost workforce preservation. He also explained how important it is for employers to move from “The Greatest Resonation” to “The Greatest Recognition.”

We thank our exclusive banking partner, RBC, and shipping partner UPS for supporting this initiative. Please do share the podcast, and feel free to check out the other episodes. Also, don’t forget to subscribe to CanadianSME Small Business Magazine to stay up to date on all our upcoming events and get the top business insights from industry leaders.

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CDW Canada’s 2021 Security Study found that the average number of attacks per Canadian organization has decreased significantly compared with 2020, while the cost of attacks has increased. The study results show an average of 419 attacks per organization per year, down from 514 in 2020, but the amount spent by Canadian organizations addressing cyberattacks rose yearly.

We were joined by Noor Bains, Principal Field Solutions Architect at CDW Canada. Noor is passionate about helping organizations improve their Security Posture and programs. Noor's background ranges from working in different environments such as Security Operations Center (SOC), Security Advisor (Risk and Compliance), Leading Implementation Projects as a Professional Services Engineer, and Leading Technical Sales discussions as a Security Solutions Architect.

In this podcast, Noor discussed the current state of cybersecurity for small businesses in Canada, the misconceptions that small businesses have about cyberattacks, and the most important aspect of developing a security plan for a business.

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To support youth, Express Innovation Agency has been working hard to encourage young people and promote them to start their own companies in Hungary.

We got the chance to chat with Krisztián Kölkedi, the Deputy CEO of the Express Innovation Agency. His field of expertise is youth innovation and startup ecosystem development. Following his studies, he founded several domestic startups, then started to work with newly founded businesses, developing their competencies and cooperation capabilities through training and mentoring. He has worked as a Youth Strategy Advisor for several corporate leaders in recent years. The main interests within his own field are youth innovation, leaders' personal development counseling, motivation and goal orientation, failure management, and conflict management.

In this podcast, Krisztian shared his thoughts on the professional programs, value, knowledge, and network opportunities provided by Express Innovation Agency and the resources available to Canadian-based Hungarian startups and small businesses in Canada for their growth and development.

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Cyber threats are growing faster than existing cybersecurity teams can handle. Attacks can cost businesses thousands, or even millions, of dollars in lost revenue, ransomware payments, and damage to their reputation.

We had the chance to chat with the cybersecurity expert, Michael Castro, founder of the Canadian-based cybersecurity firm, RiskAware, who has led cyber security teams at some of Canada’s largest companies, including Loblaw and Canadian Tire, and currently provides Board of Director Security Consulting and virtual CISO services to a variety of organizations. He is a recognized thought leader in cybersecurity and is well regarded as a professional speaker and author specializing in cybersecurity education as it relates to the entire organization, from its systems to its employees.

In this podcast, Michael provides our listeners with executive-level recommendations on protecting themselves and their businesses from cyberattacks.

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People are always searching for ways to heal and grow, but sometimes they need an outlet that can offer them more than just emotional support. Adrianne Fekete’s passion for helping others heal and grow led to her certification by Tony Robbins as a Results Life Coach®.

For over two decades, Adrianne has served as a certified Results Life Coach to thousands of individuals as they navigated through life-testing, difficult moments. Her expertise continues to evolve, in part, because of her amazing clients, who allow her the honour of guiding them on their personal path of healing.

In this podcast, Adrianne discussed her top strategy for success, what the word "empowerment" means to her. and how coaching with her works.

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Small businesses that want to work from home can find it challenging since they might not have enough customers or resources. While some offices are reopening, many employees still prefer to work from home for at least some time. The good news is there are ways around this!

We chatted with Rob Silver, Regional Sales Manager for Lenovo Canada’s SMB business in Eastern Canada, and Brian Mignault, General Manager for Lenovo’s North American Smart Collaboration and Vertical Solutions business. With the ever-growing competition in today's business world, small businesses need all of their employees to work together, regardless if they are located near or far. These two executives from Lenovo discuss how work-from-home solutions can help your company grow by giving you more time for yourself and those who depend on it most - without sacrificing quality production!

In this podcast, Shoaib Naqvi also made an appearance to highlight how a trusted partner like CDW can help to analyze your environment, identify your needs, and even help you install the new technology. They partner with leading brands, such as Lenovo to provide the right solutions for your hybrid workforce.

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Many organizations are working hard to develop partnerships with Indigenous communities. These endeavours help make sure that the services offered will be culturally sensitive, which is critical for those who want their experience of care and treatment within these facilities or programs not just to reflect them but also to provide representation from all walks of life in one place at any given time!

I am joined by Steven Vanloffeld. Steven is an Anishinaabe from Saugeen First Nation, ON, and has over a decade of experience in Indigenous/government/community relations. He is the Founder and CEO of esupply Canada Ltd., a leading distributor of office, janitorial, and industrial supplies; and he is also the owner and principal consultant of INDsight Consulting, a research and evaluation company.

In this podcast, Steven shared his opinion on the development of engagement and collaboration with Indigenous communities and discussed strategies that need to be developed further in order to better work with/talk to Indigenous communities.

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What does the future look like for jobs and how can small businesses gain access to innovation and top talent, especially during a time of economic hardship? These questions keep on coming up as new technology evolves at an increasing rate.

We got the opportunity to chat with Dana Stephenson, the Co-Founder and CEO of Riipen, a future of work platform specializing in scaling access to collaboration opportunities for students and employers of all backgrounds and sizes. Riipen recently announced an expanded mandate around their Level UP program, which connects Canadian small businesses directly to student talent from higher education institutions across the country for 80-hour remote internships projects, at no cost to the employer.

Recently awarded BC Business Top 30 Under 30, Dana's entrepreneurial journey started when he set out on a mission to end underemployment by ensuring that every learner has access to authentic experiential learning opportunities to better support their transition into the workforce upon graduation.

In this podcast, Dana explained the Level UP program and how the Riipen platform works, helping businesses fund their remote internship opportunities and accelerate growth with student talent. He also shared his advice to aspiring business owners.

For more details about the Level UP program, visit; https://www.riipen.com/levelup

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The digital marketing landscape is changing rapidly, and many challenges exist for businesses that want to succeed in this environment. How do we know traditional advertising methods can represent indigenous-owned businesses?

To learn more about this, we had the chance to speak to Darian Kovacs, the Indigenous founder of Vancouver-based SEO company Jelly Digital Marketing & PR and digital marketing school Jelly Academy. He brings 15 years of marketing experience, a passion for education, and creativity. He hosts the podcast Marketing News Canada and is a board member with NPower Canada.
Darian specializes in mixing PR with digital marketing and has worked with numerous internationally renowned brands on developing and executing their digital marketing and PR strategies. Darian lives in Fort Langley, BC with his wife and four children and likes to mountain bike, watercolour and read in his free time.

In this podcast, Darian discussed how online marketing is effective for indigenous businesses, how digital advertising could better represent indigenous businesses and the most important thing for indigenous businesses when it comes to online presence.

Resources;

https://www.canada.ca/en/employment-social-development/programs/indigenous-skills-employment-training/service-delivery-organizations.html

https://shopifyindigenous.ca/

https://www.ccab.com/

https://jellyacademy.ca/funding

https://indigenoustourism.ca/

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The Indigenous Entrepreneur Startup Program is one of several startup programs offered by Futurpreneur. It was established to provide tailored support and programming for Indigenous entrepreneurs across Canada. Through the IESP, young entrepreneurs can receive up to CAD $60,0000 in capital financing, are matched with an expert mentor for up to two years and gain access to an array of resources and workshops designed to help them set up their businesses for success. Since the program’s launch in 2019, more than 100 young Indigenous entrepreneurs have received financing from Futurpreneur programming to launch various businesses nationwide.

We recently had the chance to chat with Holly Atjecoutay, Director of the Indigenous
Entrepreneur Startup Program (IESP) at Futurpreneur. In her new role, Atjecoutay will oversee the development of a comprehensive program dedicated to empowering and supporting Indigenous youth as they embark on the journey of entrepreneurship.

In this podcast, Holly discussed the inspiration behind the program and how did she become involved in it, and the impact the program will have on Indigenous entrepreneurship in Canada. She also shared her thoughts on how indigenous peoples can increase their ability to access funds for investment purposes.

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GrantMatch is the leading expert in securing government grant and incentive funding, working with organizations from the food processing industry to the aerospace industry, and everything in between. RBC has established an exclusive partnership with GrantMatch to help RBC clients uncover government funding opportunities that they may be missing.

We recently got the chance to chat with Dieter Eisbrenner, President of GrantMatch North America. Dieter is leading the Business Beyond Banking partnership with RBC, creating the right space for the commercial account managers to offer Grant Management Solutions to their key clients. Dieter is a results-driven executive with over 25 years of experience in government funding, including tax credits and government grants and incentives. Dieter’s skill set spans all operational areas with a core focus on maximizing the clients' government incentives strategy nationally across a variety of programs.

In this podcast, Dieter explained the role of the GrantMatch company in the small business community, RBC's new partnership with GrantMatch and how is it going to impact the grant-seeking community. He also shared the eligibility requirements and different ways to avoid the common mistakes people make when applying for grants.

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With Diversity & Inclusion as core values, Futurpreneur supports young Canadian entrepreneurs from all backgrounds, helping them launch and grow successful businesses. They launched this tailored version of their core Startup Program specifically to help address some of the barriers to success faced by many aspiring Black entrepreneurs face. This program is funded by RBC, with additional loan financing from BDC.

We recently got the chance to sit with Mona-Lisa the Director of futurpreneur's Black Entrepreneur Startup Program. A lawyer by trade, she also gained experience in entrepreneurship, human resources and economic development through her diverse career. She is very involved in her community, she is the President of the Women’s Young Chamber of Commerce of Québec and sits on multiple other boards. A proud ambassador of the importance of inclusive governance, she is also involved with different organizations promoting diversity, equity and inclusion.

In this podcast, she discussed the inspiration behind the launch of this program, and how has the program helped black entrepreneurs in Canada start and grow their businesses, she also shared some of the other exciting initiatives Futurpreneur has launched in support of Black entrepreneurs.

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During a time of rapid digital transformation brought on by the pandemic, Xero recently established its new product and tech hub in Toronto and has been working to support small and medium businesses with its intuitive cloud accounting solutions.

We recently got the chance to chat with Anna Curzon, As the Chief Product Officer at Xero, Anna Curzon leads a global product team across product development, design, management and marketing to make a macro impact on the lives of small business owners and their advisors around the globe. Driven by the power and potential of technology to solve real-world problems, Anna leverages more than 20 years of experience in finance and technology to deliver strategies that enable a more inclusive and resilient economy through digital technology. Before becoming a member of the APEC Business Advisory Council for New Zealand, Anna served on the Prime Minister’s Business Advisory Council from 2018 to 2020. In 2017, Anna was named among the Top 25 Women Leaders in SaaS by the global SaaS Report.

In this podcast, Anna discussed the distributed future of work, the Benefits of Open Banking and Xero experience, more opportunities to increase diversity and how it benefits the business and why our educational systems will have to adapt to the pace of technological change.

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You'll never be able to find true fulfillment without taking the time and effort needed for self-reflection. The journey you take from where your life is now, all of those experiences accumulated throughout it - these will help guide what path or direction might lead towards a more fulfilling future!

We recently chatted with Roula Badis, Founder, of Roula Badis Coaching. As a life and business coach in Montreal, she believes that we all have the power to tap into the greatness within ourselves and that each one of us has the right to happiness and fulfillment in all areas of life. Her guiding principle is that a burning desire for self-transformation and an active commitment are the keys to living the new reality you’re seeking.

In this podcast, Roula shared her success story from being a person who didn't believe in themselves to becoming a successful life and business coach, the services they offer and what is the process of working with her. She also added personal tips or tricks that have helped her in her journey as a woman entrepreneur.

For more information about how she can help you tap into your greatest fulfillment, visit https://roulabadis.com

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Canadian businesses have a wealth of international growth opportunities available to them. The country itself offers an extensive market with growing populations across its borders. There are several different ways to enter these markets without having any direct competitors in other countries - this makes it easier than ever before for small companies like yours!

To talk about international growth opportunities for Canadian companies, we had the chance to chat with Michele Romanow, Serial Entrepreneur, Co-Founder & CEO of Clearco, Dragon on Dragons' Den. Michele is a serial entrepreneur who started six companies before her 35th birthday. She previously co-founded SnapSaves, which American tech giant Groupon acquired. She also co-founded Buytopia.ca, which acquired ten competitors and is now Emerge Commerce.

In 2015, Michele became the youngest Dragon on Dragons' Den. A prolific investor, Michele has been named Fortune's 40 under 40, a Young Global Leader by the World Economic Forum, one of Canada's Most Powerful Women and Canada's Angel Investor of the Year.

In this podcast, Michele discussed her partnership with google for the first-ever Think Global International Growth event, the key strategies for succeeding in foreign markets, the tools and insights that helped her scale Clearco internationally, and shared her advice for entrepreneurs who are looking to expand their business into new markets.

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Startups have a good chance of using cloud technologies. For smaller startups, hosting their data and applications in the cloud can be an affordable option that grows with your business as needed - it's not just for large enterprises anymore

We had the opportunity to chat with, Jason Allan, the Cloud Practice Lead for CDW Canada who has been working in the IT industry for the last 25+ years, working around the world and in many different industries, helping businesses discover what it means to leverage the right technology to meet their business goals and ensure great technology service experiences for their customers. Jason specializes in leading innovative Information Technology engagements, based on years of experience designing & building world-class, public and private cloud solutions, with a keen focus on application modernization & data protection.

In this podcast, Jason discussed what works and more importantly doesn’t work when designing and building technology outcomes and shared this unique experience and knowledge with regard to cloud technology for SMEs.

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The world of entrepreneurship is a tough one, but it doesn't have to hold you back. If starting your own business has been on the agenda for some time now and there's only one problem - that being how difficult things can be in an industry traditionally dominated by men- then this interview will provide all relevant information needed regarding what needs doing next!

we chatted with Adrianne Fekete. Adrianne is one of the first women to venture into running fully licensed, private investigations and security businesses in Canada. She is, certainly, the lady with the longest tenure in the role to date. She has led her agency to success repeatedly as a straight-talking, transparent and compassionate leader committed to ensuring safety and uncovering compelling evidence that reflects the truth.

In this podcast, she discussed the challenges she faced being a woman starting up in what is assumed here to be an industry with pretty much only men working, and what she did to overcome them and she also shared some of the ways that she’s had to adapt over the years to stay successful in her field.

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eCommerce trends in Canada have been on the rise for years and it's not slowing down any time soon. The recent pandemic is only going to make things more popular, with consumers turning away from brick-and-mortar stores at an alarming rate.

We got a chance to chat with Anne De Aragon the Vice President and Country Manager for GoDaddy Canada, the company that empowers everyday entrepreneurs. In this role, she is responsible for all GoDaddy operations in Canada, leading the charge on business strategy and growth in Canada. Anne De Aragon joined GoDaddy in 2015 bringing her expertise in the small business and entrepreneurial landscape in Canada to the team.

In this podcast, Anne discussed the 2022 eCommerce trends in Canada for SMBs, the Increase in online sales throughout the pandemic (how consumers want to shop now) and what solutions GoDaddy offers to SMBs.

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Indigenous peoples can increase their ability to access funds for investment purposes, especially when it comes to owning businesses, starting new businesses, or producing art. But the question is how?

We recently got a chance to chat with Susan Anzolin, Special Advisor, Diversity, Equity and Inclusion, Office of the President, at the Federal Economic Development Agency for Southern Ontario. As the Director-General, Susan worked with businesses across southern Ontario to be more innovative, and productive and to help scale-up efforts; support community development and diversification; support companies impacted by COVID-19 through the delivery of the Regional Relief and Recovery Fund. Susan was also responsible for all of the programming delivered by the Agency to support inclusive growth, including the Women’s Entrepreneurship Strategy; the Black Entrepreneurship Program; and the Economic Development Initiative.

In this podcast, Susan shared the knowledge of some programs and business development offerings Feddev has in place for the growth of indigenous-owned businesses and how these create opportunities for economic security and financial resilience for Indigenous Peoples. She also shared her advice for Indigenous entrepreneurs moving forward.

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The key to success for any business is being able to find a good strategy and perfect it. The right pivot will greatly improve your chances of becoming successful, as long as you know what needs improving on the old way of doing things before making changes with this new direction in mind.

We recently had a chat with Kyle Kotack, the President of Skylar Media Group, a powerhouse integrated digital agency, Kyle leads a team of over 25 to build strategic plans and creative branding for forward-thinking clients. In 2001, Kyle joined his father’s print business while still in university, to assist with Skylar’s rapid expansion. After working under his father’s mentorship and guidance for 10 years, Kyle took on a leadership role in the business. After the recession of 2009 through till 2012, Kyle took the instrumental risk to pivot the business away from print which began Skylar’s evolution. Through multiple pivots, Skylar ultimately has become a full solution digital agency that is dynamic by design, ideal for our rapidly changing world.

In this podcast, he discussed, How the landscape for SMEs will change in the next few years and what are the signs that it might be time for a business to pivot. He also discussed the challenges and strategies that should be avoided during a pivot.

To learn more about Skylar Media Group, visit; https://www.skylarmedia.ca/

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Marketing strategies are constantly evolving to stay relevant in this ever-changing world of technology. One way that small and medium-sized businesses can ensure they remain competitive is by implementing a digital-first marketing plan into their business model, which will allow them the ability not only to target potential customers but also build trust among existing ones with personalized content tailored specifically for each individual's needs

To learn how we got the opportunity to chat with Eric Fletcher, Eric Fletcher was appointed the VP of Marketing at Ricoh Canada in 2012. Since then, he oversees the Ricoh brand and manages services and product portfolio marketing teams, marketing communications, demand generation, public relations and corporate social responsibility initiatives. As part of the Executive Management Team, Eric works with leadership to strategically align Ricoh’s transformation to a digital services-led organization.

In this podcast, Eric discussed the importance of having a digital-first marketing strategy for SMBs, where should an SMBs start from, and how can Ricoh help SMBs make the most impact with their digital marketing efforts.

To learn more about Ricoh Canada, visit: www.ricoh.ca

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While Canada has a rich tradition of entrepreneurship, it is home to an ever-growing number of obstacles for founders. In this interview, we will discuss some common legal hurdles faced by entrepreneurs in Canada and what you can do about them

We had the opportunity to speak with Brett Colvin, Co-founder & CEO of Goodlawyer. Brett has overseen Goodlawyer’s growth from inception to a 25+ person team. Brett was a corporate lawyer for 4+ years, and he experienced firsthand that most business owners can't afford the legal help they need. So, he quit the big firm, teamed up with a developer and a designer, and got to work on building something better.

In this podcast, Brett discusses the legal hurdles faced by founders and SMEs in Canada today, why are these legal hurdles so difficult for them to overcome he also emphasized the importance of access to legal services for SMEs and founders, what are some of the ways that Goodlawyer helps founders succeed. To learn more about Goodlawyer visit goodlawyer.ca

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The world of finance is one that's often considered to be largely anonymous, but it shouldn't have been like this. The financial industry has had more than its fair share in terms of scandals and problems thanks largely due to RPA who were able to provide assistance during times when few others could or would go.

We got the opportunity to speak to Mr. Zubair Choudhry, CMA (Australia), RPA, APA
Certified Accounting Practitioner. Zubair is a visionary, a thinker, an entrepreneur and a motivator. He has been involved in many national, international and professional organizations in Canada. In 2019, he was elected as President of The Society of Professional Accountants of Canada when he pledged that he is going to reform and improve the RPA designation, one of the oldest accounting designations in Canada that will give the choice and hope to future accountants in Canada and around the world to succeed and shine as a most respectable profession in the world.

In this podcast, he highlights the RPA designation to future accountants who are ready to assist the business leaders in making an important business decision with a cognitive approach and who are trained in applying new technologies using data analytics that will accelerate the business growth and profitability in post-covid-19 economic recovery. To learn more about The Society of Professional Accountants of Canada, please visit www.rpacanada.org

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It is a time for celebration and we should take this opportunity to reflect on how much has changed since the first women’s day back in International Women's Day events have grown from humble beginnings into an international movement that spans every continent. The goals set out by such celebrations as achieving equal rights or just basic dignity can now be seen everywhere - even if they're not fully implemented yet, these advances are still significant steps forward!

In today’s women's day special, we chatted with Adrianne Fekete. Adrianne is one of the first women to venture into running fully licensed, private investigations and security businesses in Canada. She is, certainly, the lady with the longest tenure in the role to date. She has led her agency to success repeatedly as a straight-talking, transparent and compassionate leader committed to ensuring safety and uncovering compelling evidence that reflects the truth.

In this podcast, Adrianne discussed the obstacles female entrepreneurs face when growing up, the challenges that she faces as a CEO of a business and how the landscape for female entrepreneurs is changing.

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With the pandemic still looming, small businesses are struggling to keep their heads above water. One theme that emerged as we observed this struggle is a lack of proper IT resources and while many admit they have faced at least one challenge since its onset 32% say it's not really been on their priority list with regards to how much investment there has actually been in terms for improving technology across departments or sites.

We recently had a chat with the CDW team where Mike Grayston, Shoaib Naqvi and Dave Steinberg shed light on Why IT is more important than ever for small businesses. CDW’s robust team of small business experts helps you learn how to migrate, manage, and improve your overall IT infrastructure. CDW offers a lot of benefits to small businesses.

In this podcast, they discussed the factors that contribute to small businesses' lack of IT resources, the role of technology in facilitating collaboration between teams, cybersecurity threats and protection and how does CDW helps organizations focus on their full business potential.

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Women have the power to do anything they set their minds towards, and that includes running a successful business. As long as you are willing to take risks then there's no limit on what kind of success you can achieve! The sky is not the limit for this woman with an entrepreneurial spirit.

We are chatting with Carmen Sandor, the founder and CEO of Green Owl Vodka, one of the only female-owned and led spirits sold at the LCBO. Green Owl is Ontario's best-selling flavoured vodka and is infused with green tea extract from Japan. Carmen started her career as a reporter for CTV News and TSN. She then switched gears and started working as a portfolio manager for RPIA, a Toronto-based investment management firm and was the youngest person to be promoted to Vice President at the firm. Last May, she honed in on her financial industry expertise, her entrepreneurial spirit and her passion for clean ingredients to launch Green Owl Vodka in May 2021.

In this podcast, Carmen shared her journey transitioning from the corporate world into manufacturing beverages and her interesting perspective on diversity and inclusion tied to women in the industry.

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Microsoft Canada is unveiling findings from a new survey exploring whether leaders are effectively leveraging data to drive growth and innovation, stay competitive and improve the customer experience.

To learn more about the keen findings of the survey we had the opportunity to chat with Henrik Gütle. Henrik Gütle is the General Manager of Microsoft Azure responsible for leading the commercial Cloud business for Microsoft Canada.

In this podcast, Henrik shared his thoughts on the future of customer experience, his take on the importance of technology investment in modern organizations and how do you stay up-to-date on new technology and trends in order to continue providing a cutting-edge product or service for customers.

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International Women's Day was officially declared in March 1911 with the backing of more than a million people who called for an end to discrimination and for women to work, vote, hold public office, etc. Today it is celebrated by millions worldwide as a time to reflect on advancement and honour women, advancing the movement for gender equality.

As we commemorate International Women's Day 31 years later and celebrate this throughout March, we are moving into an uncertain future. We all know that businesses can be fragile, but what's less well-known is how to create one with the right mindset. The following advice will help you avoid common pitfalls and build your own resilient business from scratch!

We spoke to Johanne Leduc, A Resilient Business Owner. The Cookstown Foodland isn't new, but the owner is. With years of experience as an Orangeville grocery store owner, Johanne Leduc was quite comfortable taking on ownership of the 24-hour Foodland. She purchased the store so she could provide customers with matchless offers and irresistible deals. Johanne’s father has always been her mentor and inspiration. When she entered the Tottenham Foodland store in 2012, she used the lessons she learned from her father to embark on a new journey. One towards building a grocery store that not only reflected her community but increased its overall value by becoming a shopping hub to encourage people to shop locally.

Even after 25 years, Johanne is just as dedicated to the Sobeys company. She currently owns two stores, the one in Tottenham and the Foodland in Cookstown that she recently purchased. While operating two stores has come with a lot of challenges, it’s also been very rewarding for Johanne.

In this podcast, Johanne shared her career journey into the grocery industry, how she overcame stigma working in a male-dominated industry and what career success means to her.

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When it comes to marketing and design, Canadian small businesses are at a crossroads. The future of these industries in Canada relies on the decisions that will be made today - what kind? What's trending now could completely change over time! Here is how you can tell if your company has an outdated perspective or not

We had a chance to speak to Erin Shea, Erin Shea is the Head of North America Marketing at Vista, the design and marketing partner to millions of small businesses around the world. Prior to that, she focused her career on customer strategy and CRM.

In this podcast Erin discussed the marketing and design trends small businesses in Canada should be considering in 2022, how important are marketing and design when it comes to the success of a small business and the business solutions that Vista offers that Canadian small businesses should know about.

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Recently Google Canada announced a $1.5 million commitment to Canadian Council for Aboriginal Business (CCAB) to support Indigenous businesses and entrepreneurs across the country.

To learn more about the announcement we got the chance to speak to Tabatha Bull. Tabatha is Anishinaabe and a proud member of Nipissing First Nation near North Bay, Ontario. She is the President & CEO of Canadian Council for Aboriginal Business working with Aboriginal and non-Aboriginal businesses to help strengthen a prosperous Indigenous economy and Canadian market. Also, a member of the Ontario Chamber of Commerce board, Tabatha is committed to working with members to improve business competitiveness across all industry sectors. Prior to her current role as CEO, Tabatha joined CCAB in the fall of 2018 as Chief Operating Officer.

In this podcast, Tabatha discussed how CCAB attempted to bridge the digital divide with the help of Google Canada’s $1.5 million commitment to the (CCAB) to support Indigenous businesses and entrepreneurs across the country and what programs and business development offerings CCAB have in place for the growth of indigenous owned businesses.

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For over a decade, TD has proudly supported programs and events during Black History Month that amplify Black voices and stories and reinforce its dedication to eliminating barriers that impede equal access.

To learn more about the bank's progress addressing systemic racial inequity, and the active, intentional, and consistent efforts needed to make true progress in the months and years ahead we spoke to Al Ramsay, VP, LGBTQ2+ and Black Customer Segments: As leader of LGBTQ2+ & Black Customer Segments, Al and his team are focusing on creating better relationships with Black communities and businesses in which TD Black leaders, managers and financial advisors across Canada are being trained to provide elevated advice and a tailored customer experience for Black Customers, all backed by a research-based approach. This strategy is focused on accelerating the Bank’s Diversity & Inclusion journey which they have been building over the last twenty years to better support individuals from Black communities.

In this podcast, Al discussed the unique challenges that Black people face when it comes to banking and finance, the strategies used by TD to accelerate the Diversity & Inclusion journey which you have been building over the last twenty years to better support individuals from Black communities and how can we focus on creating better relationships with Black communities and businesses.

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A national survey recently conducted by Environics for CERIC — a Canadian charitable organization that advances education and research in career counseling and career development — reveals that the majority of Canadian executives (81 per cent) are having difficulty finding people with the right skill set to fill positions and 78 per cent agree there is a skills gap in their respective industry.

To find the keen insights into the results we spoke to John Horn, Director (and Past Chair), CERIC Board (Victoria, BC) John has served on CERIC’s committees and board for over 10 years and shares his career development expertise as Founder of ThePotentiality.com. Leveraging his visionary people and culture capabilities, John has spent his career preparing individuals and organizations for the future of work by enhancing leadership, communication and cooperation within individuals and teams

In this podcast, John discussed how career development is an essential strategy for recruiting, developing and retaining productive and satisfied employees, and why there is a need for companies to build best-in-class recruiting strategies. He also shared his key advice to employers to attract and retain the right talent during this challenging time.

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Every February, people across Canada participate in Black History Month events and festivities that honour the legacy of Black Canadians and their communities.The 2022 theme for Black History Month is: “February and Forever: Celebrating Black History today and every day,” which focuses on recognizing the daily contributions that Black Canadians make to Canada. Black History Month is a critical time for reflection, for compassion, for improvement—but it is not and must not be the only time. We can always do better, and we can always do more.

We recently got a chance to speak to Michelle Meghie, the president of the Canadian Black Chamber of Commerce. (CBCC) Michelle joins the CBCC with an established track record of improving member/customer experiences in a broad range of organizations and sectors. Michelle brings extensive experience in government, governance, and non-profit institutions. Additionally, Michelle brings relevant expertise that supports the CBCC as it navigates through the complexities of a nation-wide post-pandemic world that is challenging the black businesses sector.

In this podcast, Michelle discusses the importance of taking the time of BHM to reflect, and think back, and celebrate Blackness in all of its forms, what are some professional development workshops being offered this year by the Black Chamber of Commerce and she shares her special advice to black women entrepreneurs during this challenging time.

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The hardworking female entrepreneurs are the backbone of every society. They work tirelessly, never taking a single day off and putting in more hours than anyone else could ever imagine!

Similarly, we had the opportunity to speak to a female entrepreneur just like that. When someone is as driven, passionate and fiercely independent as Adrianne Fekete, owning a business is a natural career choice. Adrianne is one of the first women to venture into running fully licensed, private investigations and security businesses in Canada. She is, certainly, the lady with the longest tenure in the role to date. She has led her agency to success repeatedly as a straight-talking, transparent and compassionate leader committed to ensuring safety and uncovering compelling evidence that reflects the truth. She supports individuals and corporations as they are forced to face their truth and the impact that it brings into their life. Her company, Star Quality Private Investigations, is award-winning. Adrianne credits this recognition to her dedication to helping others, her intense work ethic and her entire team, which is composed of former police detectives.

In this podcast, Adrianne discussed the trends and the future of private investigations, how innovation has helped her company's investigative process, she also shared her key advice with fellow female entrepreneurs.

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Women have been making major strides in the business world, and it's time for them to take center stage. According to 50% of all startups, today are started by female entrepreneurs; however, access to these equitable funding resources remains a consistent barrier that Keeps many women afloat when faced with financial difficulties or setbacks. Their needs be mentorship programs established around topics like crisis management because sometimes life throws us curve balls we never expected- this can lead one down an unhealthy path if not dealt with properly

We recently had a chance to speak to Anna Sinclair, Founder and CEO of Total Mom Inc. which is a community organization & Media company taking moms from overwhelmed to supported both personally and professionally. Third annual Canada’s Total Mom Pitch, produced by Total Mom Inc., returns to support mom entrepreneurs navigating the changing world of business. Presented by The Scotiabank Women Initiative and powered by GoDaddy, the start-up competition and business summit is a community for entrepreneurs who are mothers.

In this podcast, Anna shares her inspiration behind The Total Mom Pitch (TTMP) and how it poses unique opportunities for mom entrepreneurs in today's economy. She discussed the biggest challenges facing mom entrepreneurs and how we can encourage more moms to start their own businesses.

Having Anna on our podcast was a lot of fun. As a consultant to +350 Enterprises with a global vision to provide support, opportunities and education to women everywhere while driving impact, Anna’s expertise in strategic partnerships, event production and program production allows her to create meaningful campaigns, events and programs for her clients with a heart-centred approach. We hope you enjoyed it. Please do share the podcast and feel free to check out the other episodes, also don’t forget to subscribe to our magazine to stay up to date on all our upcoming events and get the top business insights from industry leaders

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The most successful organizational pivots are those that focus on changing the mission, vision and values of an organization. This can be done through a strategic re-evaluation or by creating new strategies in line with changing market conditions

I am joined by Mike Fast who was appointed President and Chief Executive Officer of Ricoh Canada in April 2021. With over 30 years of Ricoh experience, Mike leads the Canadian team in their mission to Empower Digital Workplaces and has played an integral part in the company’s growth. Drawing from experience across numerous functional areas within Ricoh, Mike has deep knowledge across Technical Services, Marketing, Managed and IT Services, Product Management, Contracts, Billing and more. Mike is squarely focused on ensuring that all areas of Ricoh Canada continue to drive innovation that improves the experience of Ricoh’s employees and customers.

In this podcast, Mike shared his experience, and lessons learned over the past 18 months as he assumed his role as CEO at Ricoh midst pandemic, he gave some examples of successful organizational pivots and discussed best practices for entrepreneurs, business owners and other SMB leaders.

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Jim Lambe is the Managing Director of Google Cloud Canada and today we are so excited to fill you in on the work Google Cloud has completed with a giant and huge participant in the Canadian economy CN Rail.

Today you’ll hear they are transforming CN's supply chain as part of digital scheduled railroading, delivering new customer experiences, and modernizing its technology infrastructure in the cloud. And you’ll want to hear about the conversations happening at the dinner table about - of all things - supply chain!

Thank you again Jim for taking the time to share with us about the generational investment and progress Google Cloud is making to impact our present and decades to come.

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With the recent changes in government, Canada is looking out for small businesses. In a move to better serve Canada's small businesses, the Canadian government announced that it will be adapting its measures.

We recently chatted with Hon. Mary Ng, P.C., M.P. Canada’s Minister of International Trade, Export Promotion, Small Business and Economic Development. From promoting Canada to the world as a great place to do business to help our entrepreneurs and businesses stay competitive and access new markets to ushering in an inclusive and sustainable recovery from COVID-19 – Minister Ng is focused on helping Canadians succeed. She has done some remarkable work to empower women entrepreneurs and is truly an inspiration.

In this podcast, Minister Ng highlighted the most pressing needs and challenges of small businesses and how will proactive government policy affect Canada’s economy moving forward, she also shared what should Canadian SMEs be doing to prepare for the next economic down cycle

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The transition from entrepreneur to a corporate professional is not always easy. The first step in this process requires you to identify your goals, set up a plan for achieving them and commit yourself 100% towards those tasks which will lead directly toward success on the other side!

We got to learn more about Suzanne Trusdale’s journey while recently talking to her. Suzanne Trusdale is the Vice President of TELUS Small Business Solutions. With her results-driven and inclusive leadership style, Suzanne has a passion for seeing her teams succeed and seeking out new opportunities for development. She is invested in TELUS recognition programs to develop talent that spreads throughout the organization.

In this podcast, Suzanne shares her journey from being an entrepreneur to her successful corporate career, what does “one team, one goal” means to her and as a strong advocate of diversity, her thoughts on businesses and organizations that offer mentorship programs specifically for minorities.

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The LGBT+ community is still facing many challenges even after a lot of progress has been made. Integrity-based businesses are more successful when they have an inclusive culture. Every day, the LGBT+ community makes significant contributions to our economy and society in many ways—from being leaders of communities across industries, including finance or technology; creating new media content that reaches audiences worldwide online through social platforms such as Facebook pages and YouTube channels; working hard at making Canada a better place

We were recently joined by Darrell Schuurman. Darrell is an advocate of effecting social change through the economic empowerment of LGBT+ entrepreneurs. He is the co-founder and CEO of the CGLCC, Canada’s LGBT+ Chamber of Commerce, a national not-for-profit organization with a mission to expand the opportunities and advancement of the LGBT+ business community in Canada.

In this podcast, Darrell discusses the challenges that you see for this industry in Canada why it is important for LGBT+ businesses to be recognized in Canada, the role of CGLCC to help small business owners in the LGBT+ community. He also shared what it takes to be a successful company in the LGBT+ community and his advice for the LGBT+ business community in Canada for 2022.

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The global economy is facing a pandemic. Small and medium-sized businesses should be aware of the trends concerning consumers during this time period as it may impact their business in some way, shape or form.

We were recently joined by Shenela Tavarayan. Shenela Tavarayan is the Retail Commerce Senior Manager in charge of the Small Business portfolio at Interac. Her responsibilities include Merchant acceptance and usage, growth of new products and Interchange pricing controls and processes. She is also a co-lead and co-founder of the Women's Employee Resource Group at Interac Corp.

In this podcast, Shenela shared her practical advice to small business owners about the future of payments and the value of omnichannel experience. She also discussed how Interac is supporting SME owners in Canada and how their products are relevant for small business growth and recovery.

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Working remotely changed your company culture during Covid 19. Maintaining a healthy work-life balance has been the topic of conversation for many businesses over recent years. But what does this mean? What practices should you implement in order to make sure that people are happy at their desks every day and not feeling like they need an escape from distraction or meaningful interactions with others at any given moment?"

We recently had a chat with Daisy Rajaratnam, Director of Human Resources and Employee Experience at Ricoh Canada. Accomplished leader with 20+ years of experience in building high-performing teams. She’s an agile HR Business Partner supporting complex business sectors including Contact Center, Branch Banking, Finance & Risk.

In this podcast, Daisy shared how working remotely changed the company culture at Ricoh, some remote HR trends she is leveraging in her own work and shared her tips, experiences when it comes to building HR relationships across the company in this new world of work.

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The 2021 holiday retail season in Canada is here and it's shaping up to be an exciting one. Canadian shoppers are showing more interest than ever before on Twitter, which could prove good news for businesses looking at how they can get ahead of this trend this holiday season!

I am joined by Michelle Slater, Head of Business Marketing at Twitter Canada. Michelle Slater is an award-winning marketer, with 20 years of leadership experience in strategy development, consulting and execution within social, digital and traditional marketing disciplines for both B2B and B2C audiences. As the Head of Business Marketing at Twitter Canada, Michelle leads the strategic planning and execution of cross-channel marketing campaigns to drive awareness and adoption of Twitter with Fortune 100 brands in Canada.

In this podcast, Michelle discusses new insights for the 2021 Holiday retail season in Canada, based on a Twitter Canada study, the general retail trends and holiday-specific retail trends Twitter is seeing with a focus on SME/SMB relevance and what new platform features can do for SMEs and how they can utilize them in their marketing strategies to maximize their Twitter profile. She also gave her advice to entrepreneurs looking to innovate and market their business(es) on Twitter.

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Canadians are calling for a return to the good old days when your purchases were handled in person and you could see exactly what was being sold. The recent KPMG survey shows that two-thirds (66%) Canadians feel frustrated by online shopping experiences, missing out on this personal touch as well as increased pressure from retailers who risk losing loyal customers if they don't step up their game or go back into hiding!

I am joined by Katie Bolla, Katie is Partner, Management Consulting, Greater Toronto Area (GTA) Consumer and Retail Industry Lead at KPMG. Katie has extensive experience in new market assessments, diversification strategies, acquisition target assessments, innovation and customer strategy.

In this podcast, Katie highlighted some key findings from the report, she discussed some of the issues facing retailers today and what are some ways that retailers can use technology to their advantage.

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Marketing in the SMB segment is an ever-changing, fast-moving environment. Microsoft has grown with your needs to offer you every opportunity for success on their platform!

I am joined by Hilary Zaborski, SMB Customer Segment Lead for Microsoft Canada. Responsible for delivering on our growth aspirations in the SMB, Canada's fastest-growing segment, across all of Microsoft's divisions: Modern Workplace & Devices, Intelligent Cloud and Business Applications.

In this podcast, Hilary shares her thoughts on mapping the customer journey for SMB accounts, and why marketing is an absolute necessity for business growth and she also discusses how marketing is becoming more data-driven in the future.

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Since 1925, the Canadian Chamber of Commerce is the only national organization that connects businesses of all sizes, from all sectors of the economy and in every federal riding across the country to advocate for public policies that will foster a strong, competitive economic environment that benefits businesses.

We recently got the chance to chat with The Honourable Perrin Beatty, president and chief executive officer (CEO) of the 200,000-member Canadian Chamber of Commerce, Canada’s largest and most representative national business association. Perrin is the principal spokesperson advocating the policy positions of the chamber’s members to the federal government, international organizations, the media and the general public. Prior to joining the Canadian Chamber in August 2007, Perrin was the president and chief executive officer of Canadian Manufacturers & Exporters (CME).

In this podcast, Perrin shared his thoughts on the impacts of the pandemic, what has gone right and gone wrong with this outbreak, what role did the Canadian Chamber of Commerce play during this pandemic and why. Perrin also shared his advice about what we can do to minimize risks and maintain profitability for businesses.

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In February 2021, Phase 5 partnered with B2SB agency Cargo and surveyed more than 2,000 Small Business Owners (SBOs) and decision-makers across Canada and the US. Their research explored drivers of SMB purchase and loyalty behaviour in general, as well as in specific industry sectors including financial services, tech & telecom, logistics, and software. It also investigated what SMBs currently fear, forecast, want, and need from the large enterprise brands that serve them.

I am joined by Stephan Sigaud, Phase 5’s EVP of Marketing. Stephan is passionate about partnering with clients to address their challenges and opportunities around customer-centricity.

In this podcast, Stephan highlighted the takeaways from the research by discussing the barriers that stand in the way of a business growing more quickly, trends in the world of digital marketing, and how the digital revolution will transform marketing.

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The importance of customer experience cannot be overstated. It is the single most important factor in retaining clients, and these days people are much more likely to leave if they have a bad first impression of your business or product
A well-run company will always provide outstanding CX because it creates an environment where customers feel valued which resonates back through all levels as employees know their worth too!

I am joined by Marcelo Souhami, VP of sales, for SAP Customer Experience in Canada. Who is so passionate about Customer Experience. Strong technical background facilitating the establishment of trust and buy-in with business development and sales initiatives that require engineering-level understanding and superior presentation skills. Sought after to facilitate client presentations for other business groups.

In this podcast, Marcelo discussed the biggest issues/pivots SMEs are realizing for successful CX and what CX technology investments are seeing SMEs considering. He also shared his advice to SMEs planning for 2022.

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Staples Canada commissioned a survey of 624 small business owners across Canada to better understand the impact the pandemic had on their businesses. As the Working and Learning Company, Staples Canada supports businesses of all sizes across Canada, fueling this passion for growth, equipping businesses to deliver for their own customers and get back to business.

I am joined by David Boone, Chief Executive Officer, Staples Canada. David is responsible for over 10,000 associates and the company’s retail and online operations, overseeing more than 300 stores and Staples.ca, which carries over 250,000 products.

In this podcast, David highlights some of the key findings from the survey, shared his thoughts around what more could be done for them in order to nurture and grow entrepreneurship and what are some of the ways Staples Canada has continued to expand its support for small businesses.

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Montreal innovator earns award for the breakthrough device to help women  suffering from pelvic organ prolapse

Negin Ashouri is on a mission to elevate women’s quality of life, one medical device at a time. Even the challenges of a global pandemic haven’t stopped the up-and-coming entrepreneur from advancing the first-of-its-kind technology that is enabling her to do just that. Ashouri is one of five winners of the Mitacs Entrepreneur Award who are being recognized for their efforts to turn their research into an innovative business that impacts the lives of Canadians.

I am joined by Negin Ashouri herself along with Jesse Vincent-Herscovici. He has been a member of the Mitacs Business Development team since 2009,  As Vice-President, he is responsible for strategy and leads a large national business development team.

In this podcast, Jesse shares how Mitacs help foster innovation in Canada and what are the upcoming trends in innovation that will change the way Canadian businesses operate, while Negin shared her inspiration and motivation behind the launch of FemTherapeutics and what she's hoping to accomplish through it

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Today’s small businesses are faced with a new normal. Some have continued to operate as usual, including restaurants and retail shops, while other businesses have had to close up, with employees moving to a work-from-home model. As a hybrid workplace appears, companies are looking for solutions to allow them to effectively communicate with both customers and employees, modernizing the experience with state-of-the-art technology. 

We recently had the opportunity to chat with Mary Peterson, Vice President, Enterprise Business Division, Samsung Electronics, where she provided an overview of the innovative digital display technology that Samsung Canada has available to small businesses, be it for customer communication or staff use in office/in-store. Samsung Canada offers a variety of digital display solutions, from kiosks to interactive displays, to help small businesses leverage modern technology to better serve their customers and employees. 

In this podcast Mary shared her thoughts on the current state of women in technology and why the advancement of women in technology is important as well as how small business owners can leverage innovative display technology to transform their business. 

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The need for more racial and gender equality has never been more relevant than it is now. In order to continue providing jobs that benefit society as a whole, we must ensure an environment where all can succeed according to the skills they bring with them on their journey through life

I am joined by Sean McEwen, Consultant at Hire for Talent which is a project aimed to increase employer awareness about how people with disabilities are a talented part of the workforce. Sean McEwen is a Workplace Diversity and Inclusion Consultant and a Director at RealEyes Capacity Consultants. Over the past 22 years, Sean has been designing and overseeing Employment Inclusion and Entrepreneurship services for people with disabilities while providing leadership and coaching to teams of Career Practitioners serving job-seekers and employers. Through RealEyes Capacity Consultants, Sean has co-developed Employment Inclusion Training for organizations facilitating employment services for diverse groups of job-seekers.

In this podcast, Sean discussed how small businesses can be more intentional about creating cultures where all their employees belong and What kind of accommodations can be made to ensure people with disabilities are successfully employed.

For more details about Hire for Talent visit  https://hirefortalent.ca/on

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Future-proofing your business is essential to its success.  The world has changed drastically in just the last few years with technology exponentially evolving, and many aspects of society transforming faster than ever before - it's impossible for businesses not to be impacted by this constant change! A strong idea backed up by sound planning can keep you afloat when all else fails; however, running headless into uncertainty isn't wise either because there are too many factors outside anyone’s control that could lead them down an unexpected path...

The future belongs to those who prepare now to make sure of any changes coming

We recently got a chance to learn more about some solutions offered by CDW to achieve this for organizations big and small by speaking with Kale Johnson and Shoaib Naqvi. Kale Johnson is a senior sales manager at CDW Canada. He develops small, medium and enterprise sales teams to be experts in IT solutions in order to support a variety of customers from coast to coast. And Shoaib Naqvi is a sales manager at CDW Canada. His team provides customized IT solutions and services to start-ups and small businesses across Canada.

In this podcast, they also discussed some ways that companies can start digitizing their life or product and what digital tools have been the most beneficial to your company's success. They also both shared their key advice to small business owners to run their business smoothly during these challenging times

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The Coordinated Accessible National (CAN) Health Network provides Canadian health innovation companies with an integrated and receptive marketplace by removing the most common access barriers that prevent businesses from growing and scaling to their full potential through a network of health operators. a new partnership between CAN Health and RBCx. This represents our first financial services partner, providing companies working with CAN Health with access to RBCx’s full-service banking platform designed to accelerate the entrepreneurial journey and help create a stronger Medtech marketplace in Canada.

We recently got the opportunity to chat with Dr. Dante Morra, regarding the partnership and what this means for Canadian Medtech SMEs.  Dr. Dante Morra is a transformational leader who serves as the Chief of Staff and  President of THP Solutions at Trillium Health Partners, one of Canada’s largest academically affiliated hospitals serving Mississauga, West Toronto and the surrounding communities. Dr. Morra is a specialist in internal medicine and also holds a Master of Business  Administration. He is an Associate Professor in the Faculty of Medicine at the University of Toronto, and an Adjunct Professor at the Rotman School of Management.

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In July, LifeWorks examined the impact of potential workplace-mandated vaccines on Canadians’ mental health, finding that 47 percent of respondents want mandated vaccination policies implemented by their employers. 

We recently got the chance to chat with Paula Allen, Global leader and SVP, Research and Total Wellbeing at LifeWorks. In this role, she manages the research agenda for LifeWorks, which includes primary research, exploratory data science, research collaborations and meta-analyses. Given her focus on industry-leading research, Paula also leads LifeWorks’s thought leadership and is co-chair of the organization’s product and innovation strategy.

In this podcast, Paula shared the key findings from the report and further suggested what employers should be aware of as they consider their return-to-workplace plans and policies. 

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We recently got the chance to chat with Andrew Chau co-founder and CEO of Neo Financial. a technology company that is disrupting Canada’s finance oligopoly for the first time in over 20 years - with fully digital, everyday consumer banking products that not only earn members up to 30 times more than Canada’s Big Five banks, it also connects consumers to local businesses without the hassle of multiple loyalty/member cards. 

Andrew’s background runs deep in entrepreneurship. Prior to starting Neo Financial, In 2014, Andrew left his corporate job to pursue SkipTheDishes —Canada's leading food ordering and delivery platform. Similar to how Skip changed the way Canadians ordered food, Andrew has set out to create a cultural shift in how Canadians bank. Today the Big Five control over 90% of the market share, and as a result, Canada has seen a lack of innovation and choice compared to other countries.

In this podcast, Andrew dove into a conversation about open banking through a consumer lens, exploring why there is a lack of innovation in this sector and the impact it is having on Canadians.

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With World Entrepreneur Day celebrated late last month, we wanted to reach out and offer three female entrepreneurs Dorothy Spence, Jane Wang and Stephanie Korour, to discuss what being an entrepreneur means to them, as well as how they navigate the business world and support other women entrepreneurs. 

We recently got the chance to speak to Dorothy Spence Dorothy Spence is an engineer, serial entrepreneur, author, speaker, and the founder of Imaginal Ventures and The Purpose Led Business School. Dorothy’s 20-year experience as a skilled business and leadership advisor has helped countless companies catalyze profitability and asset growth. Jane Wang Jane Wang, MBA, is a serial health tech entrepreneur, University Professor, Cancer research fundraiser, and Founder/CEO of Optimity, a popular wellness app that rewards users for integrating healthy habits into their lifestyle to reach their health and financial goals and Stephanie Korour. Stephanie Korour is a speaker, writer, Peak Performance Expert and founder of Breakthrough To Brilliance Method™ which redefines fulfillment and sincere happiness by focusing on mind-body alignment and synergy in all areas of life.

In this podcast, they discussed how can women better enable each other instead of competing and what needs to be done to change their opinion.

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To recognize and celebrate Indigenous-owned businesses, CCAB officially launched the #WeThrive: Indigenous Business Buying Guide. Until August 30th, Canadians saw shoppable ads from Shopify, on Facebook and Instagram, featuring products from Indigenous-owned businesses across Canada. Once the ad appears in your feed, you can click on the Shoppable Buying Guide to view products from featured Indigenous-owned businesses and purchase them directly from their Shopify Store.

We recently got the opportunity to chat with Paul-Emille McNabb, Director of Business Development at CCAB. Paul-Emile re-joined the Canadian Council for Aboriginal Business on October 31st, 2016. Prior to that, he was active in the field of Research, Consulting and Business Development for fifteen years. In 2007, he completed his honours degree in History, Political Science and Canadian Studies at the University of Toronto. In 2010, he completed his Masters in Environmental Studies at York University with a focus on Indigenous knowledge and a Major Research Paper titled The Traditional Rights of Ways on the Walpole Island First Nation

In this podcast Paul- Emile discussed the unique challenges faced by indigenous entrepreneurs and how can they overcome them, he also shared the benefits that come from supporting indigenous businesses. 

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They are a small FEMALE LED start-up company based in New Brunswick that has created a new global category of TEA. They aren’t just TEA though, They are the ONLY fresh, un-dried tea plant product on the market today worldwide.

We recently got the chance to chat with Tracy Bell,  a television reporter, turned corporate exec, turned start-up CEO. In 2016, a health scare in the family prompted Tracy and her husband to reimagine the way tea is processed in an effort to extract more antioxidants. That concept led to the creation of a new category of tea - called Fresh-Leaf TEA - and a product that is being called “the future of tea” by industry leaders. ​Tracy is the founder of  The Millenia Tea.

In this podcast, Tracy discussed how to cope up with challenges and difficulties starting out a female-led business and how as a society we can help empower female entrepreneurship. 

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To ensure a smooth transition from startup to scaling company, an IT business owner can take steps such as making sure the technology is customer-centric and hiring employees that are empathetic.

We recently got the chance to chat with Al Romeyn, CEO of Spire Systems Inc.  He brings 35 years of experience in running successful IT businesses.  Al has been in the IT and accounting software business since 1986 starting in retail computers in a time when few dared to tread. He rode the ups and downs of the computer business and is one of few that managed to still be running strong many years later.

In this podcast, Al Romeyne shares some steps that an IT business owner can take for ensuring a smooth transition from startup to scaling company and makes some suggestions for small-scale businesses that are finding it hard to pull through during these challenging times.

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The Canadian Federation of Independent Business marks its fifty-year anniversary this year starting out from humble beginnings back in 1967 when they were just a small organization consisting of only about 150 member companies at that time. Nowadays there are over 100 thousand members spread across all provinces making it an essential institution for founders who want a voice against larger players trying to take advantage of them on taxes or other issues that might come up later down the line. 

We recently got the chance to chat with Dan Kelly, President and CEO of CFIB at our small business podcast. He's a man who needs little introduction and is well-known for his work in the business industry, as he has been involved in many major innovations over the decades.  Dan has played many legislative and policy roles, including work on the growing shortage of labour, training and immigration, banking and credit cards, and government finance and taxation.

In this podcast, Dan shares CFIB's greatest accomplishment in its 50-year history and discusses how we can better support small businesses as the economy opens again. CFIB played a very critical role in helping small businesses in Canada during covid as well as moving forward, where Dan Kelly as the president and CEO of CFIB worked 24/7 serving the small businesses community in Canada.

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With the pandemic seemingly coming to an end, employers are working hard to create a back-to-work plan that works for all. Leaders are aware that some employees are excited to get back to the office while others have embraced remote work. To complicate the issue, some employers are finding that they are losing their talent for a variety of reasons. 

Welcome to the latest episode of a small business podcast where I’m joined by Leon Goren, President and Chief Executive Officer of PEO Leadership, who has over 25 years of leadership experience in helping business owners and executives realize their personal and organizational goals. He states “As a leader, it’s imperative that you really understand why your employees are choosing to leave the organization this time around,” 

In this podcast Leon shares information about a free 8 Week Executive Program and what are the benefits of enrolling in it, he also shares how businesses can retain their employees in a very volatile environment. 

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Small business owners and entrepreneurs are always looking for ways to save money, improve efficiency and make the most of their company's time. Business technology is a key way that people can do this; digitization solutions offer many benefits to small businesses at an affordable rate. 

Welcome to the latest episode of the small business podcast where I’m joined with Andrew Graham. Andrew Graham is the Vice President of Virtual Sales for Ricoh Canada Inc. He oversees the go-to-market strategy for the small and medium-size business sector across Canada and leads a national team of sales and support professionals who specialize in integrated solutions that best meet the needs of their customers. 

In this podcast,  Andrew shares his thoughts on the most popular small business technology/digitization solutions so far and where he believes the value is for small business owners to invest in. Andrew also shared his advice for others leading, managing, or even thinking about the future of an all-virtual, remote or hybrid team.

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UPS has been a crucial partner to small businesses in the development of their companies. UPS is always there when you need them, with reliable and timely shipping services that enable delivery on time every day.UPS has provided an invaluable service for those who want to be successful within the competitive world of entrepreneurship by providing cost-effective transport solutions that meet all your needs wherever they are located; from coastlines or congested urban centers alike.

Welcome to the latest episode of the small business podcast where I’m joined with Paul Gaspar, director of small business for UPS Canada. He is responsible for educating and informing small businesses about the customized services, technologies and innovations available to them at UPS. He works with a team of small business ambassadors who help communicate how to better leverage UPS tools to help them grow and expand both domestically and internationally. 

In this podcast, Paul shares how UPS has contributed to the development of the small business sector and aided in their growth and success and discussed some of the biggest challenges for small-scale businesses in Canada especially emerging from the pandemic in such an uncertain and volatile market. 

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Flow Alkaline Spring Water just announced a 97% net revenue growth in the first half of fiscal 2021 and to discuss this magnanimous feat, in today’s episode of the CanadianSME podcast, we have the Founder and Executive Chairman of Flow Nicholas Reichenbach as well as the CEO Maurizio Patarnello with us.

Flow is a premium alkaline spring water company with a diversified line of health and wellness-oriented beverage products sold online and at retailers throughout North America.

In this podcast, Nicholas reveals the idea and motivation behind coming up with the idea for FLOW and how has the journey been ever since. Maurizio also details the positions he’s held throughout his career and what drew him towards FLOW. Additionally, Nicholas and Maurizio elaborate on their future plans for Flow.

Flow set out to be a sustainable brand, packaging its products in up to 75% renewable-resource-based Tetra Pak™ cartons utilizing sustainable operations. In line with this, Nicholas and Maurizio give us an insight into how important it is for them to be sustainable and what upcoming entrepreneurs can learn from their journey. 

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Lori-Ann Jakel, the founder of Stand Up and Speak, is a published poet, author, and public speaker. Also a hands-on mother and a grandmother, Lori-Ann Jakel is a public speaking coach who motivates and trains future champions. 

Jakel believes that the greatest soft skill a person can learn is the ability to communicate effectively. Considering that people at every stage in their lives require to speak and communicate with others but might be lacking the skills to get their points across, Jakel launched her own solo venture to help such people prepare for the future. 

We recently got the chance to interview Lori-Ann Jakel and learn more about how to Stand Up and Speak is helping bring out a change in the lives of many individuals, from students to adults. Also, we try to understand Jakel’s vision behind something so different and the motivation behind coming up with the idea to establish Stand Up and Speak. 

In this podcast, Jakel also gives us an insight into the benefits of communicating well and how her organization has helped people from all around the globe including India, China, Malaysia, the United States, and Canada. 

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With the onset of the pandemic and the subsequent lockdowns in place, many aspects of the business world changed and entrepreneurs are still feeling the impact of that change. It is no surprise that this unprecedented situation has created havoc for the business owners and because of the lack of proper technology and resources, the challenges have only heightened. 

To match the evolving needs of business owners, HP solutions is trying to overcome the technological barriers with modernization and innovation. Mary Ann Yule, the President, and CEO of HP Canada Co. is one of the key figures leading this change. She brings 20 years of extensive experience as a leader in the technology industry on the table and is credited with establishing HP amongst the most sustainable technology company in Canada as well as one of Canada’s Best Diversity Employers. 

In this episode of the CanadianSME podcast, we have Mary Ann Yule herself, here to discuss the challenges that the business world is facing right now and how HP Canada is trying to play an irreplaceable part in helping bring about a transformation. Yule also shares her thoughts on the role of digital technology in today’s age in comparison to a few years ago. 

Additionally, Yule believes in a diverse and inclusive work culture, which she tries to bring about in her organization as well. We also try to understand if she found it difficult to juggle all of the different technological strategies and platforms in order to better promote her business and reach a broader audience.

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The pandemic has deeply changed how we functioned at our workplaces, exacerbating the already existing need for IT and technology skills for today’s and tomorrow’s jobs. Going by the conclusion of a study conducted by Cisco, “75% of IT decision-makers around the world said their teams face a shortage of skills and skilled workers. Job postings for tech roles far outpace non-tech jobs, which is 30% up from pre-pandemic levels.”

The future of work and our economy relies on a commitment to address the growing digital skills gap in Canada that has been accelerated by COVID-19. To discuss this, we have the President of Cisco Canada, Shannon Leininger as our guest on the podcast today. With her passion to help people overcome business challenges, Shannon is an innovative visionary who believes in the power of careful planning and strategy.

Shannon Leininger has played an active role throughout her career to champion diversity and inclusion in the workspace. As the President of Cisco Canada, Shannon oversees many facets of her organization’s business including sales, finance, engineering, marketing, operations, and services. 

In this episode, we tried to understand from Shannon what she is trying to achieve with a partnership between Cisco Canada, New Brunswick’s Department of Education, and CyberNB. Shannon also elaborated on the different skills that she believes is an absolute must for business owners and what would happen if Canada was not able to bridge the skill gap in the coming years.

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We recently got the chance to speak to Jim Filice who is the Vice President and Head of New Payments at Visa Canada. Responsible for market engagement in new payment and data flows such as real-time payments, global money movement, open banking, and others, Filice is the brains behind Visa Canada’s strategies.

With over 20+ years of experience in the payments and fintech sector, Jim is passionate about helping improve the lives of many Canadians and their families living around the world. Based in Toronto, he is a key member of Visa’s Canadian Leadership Team and active with industry groups including FDX and DIACC bringing his extensive industry knowledge and deep experience in payments strategy and innovation.

In this podcast, Jim discusses Wave, an instant payment solution powered by Visa Direct. Highlighting some of the main features, Jim also gives us an insight into his new role as the Head of New Payments at Visa Canada and what are the new challenges, in his opinion.

Additionally, Jim highlights how Visa is a long-standing supporter of small businesses, providing a range of resources to SBs prior to the pandemic and continuing to do so. Visa encourages SBs to visit Visa’s Small Business Hub. It’s a localized online resource centre, providing tools, partner offers and information on how to start, run and grow digital-first small businesses. Also, Visa recently awarded ten, $10,000 CAD grants to Canadian women-owned small businesses as part of the first She’s Next Grant Program in partnership with IFundWomen. Building on the success of the first program, Visa Canada just announced the expansion of the She’s Next Grant Program. Ten additional women entrepreneurs in Canada will be awarded grants of $10,000 CAD each and receive business coaching for one year to support growing and expanding their business. Now until August 3, applications will be open to Canadian women entrepreneurs across all sectors at https://ifundwomen.com/visacanada.

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Over the next five years, Canadian businesses that are not digitally intensive are projected to lose 46% in foregone annual revenue.  

Data like this can be found in the Brookfield Institute for Innovation + Entrepreneurship’s newly released report, Picking up Speed: Digital Maturity in Canadian SMEs and Why Increasing it Matters, which was created with support from Xero, a cloud-based accounting software platform for small businesses.  

Canadian SMEs still significantly lag behind larger firms in foundational technologies, such as social media use and e-commerce, and not enough small businesses are taking advantage of the internet to make sales. Building on the Board’s extensive network of business support and training programs, this report is another critical tool for Ontario’s business owners and policymakers who are not only looking to weather the pandemic but to emerge from it even stronger than before.  

We recently got the chance to speak with Faye Pang, Canada Country Manager for Xero. Faye brings nearly 15 years of experience building businesses from the ground up.  As a leader, Faye prioritizes growth above all else and practises authenticity, transparency, and empathy in the way she manages her team. She strongly believes that we all have a set of values that we have to live by at all times (rather than keeping our work and personal lives separate), and keeps this consideration top-of-mind when championing her team’s growth, both personally and professionally. She is passionate about creating systems that lift women up while tackling the hierarchical barriers that have disproportionately affected women in the workplace.

In this podcast, Faye discusses why SMEs need to digitize and how initiatives like the Board’s Recovery Activation Program (RAP) can help them in doing so.

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Recently, Rocco Rossi, President and CEO of the Ontario Chamber of Commerce released the following statement in response to the Ontario government’s decision to move to Step Two of the Reopening Roadmap on June 30.

“The facts are clear about Ontario’s reopening plan: we have achieved benchmarks for Step Three, yet we are taking a modest earlier move into Step 2. With nearly one-third of Ontarians fully vaccinated and our positivity rate dropping to the lowest since early Fall, we urge the government to closely monitor the indicators for reopening so we can confidently move to the next stage of a safe reopening of our economy sooner than anticipated. Continued supports, such as an additional round of the Ontario Small Business Support Grant, will be critical to help keep businesses afloat”

We recently had the chance to chat with Mr. Rossi, a  successful entrepreneur and business executive, champion fundraiser, and dedicated public servant. Rocco Rossi joined the Ontario Chamber of Commerce (OCC) in 2018 as President and CEO.

In this podcast, he discussed how the Ontario Chamber of Commerce is helping its business community during this challenging time and discussed his thoughts on Ontario Chambers of Commerce's call for more support for small businesses as the province takes conservative steps towards reopening. 

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Digital Main Street recently released some new metrics around their ShopHERE powered by Google program. The program builds websites for Canadian small businesses that were forced to close their doors (temporarily or permanently) due to the pandemic. It also hires college and university students, to build the websites for the businesses.

We got a chance to speak to Tristan Lee, Tristan is Google Canada's Small and Medium Business Marketing Lead. He and his team are dedicated to helping small and medium businesses embrace the power of digital to succeed in Canada and abroad. Prior to joining Google, Tristan spent 6 years in Brand Management at Procter & Gamble, leading marketing for a number of the company's health and beauty brands.

In this interview, Tristan discusses Canada's economic recovery and how investments in eCommerce and digital skills helped keep Canadian SMBs afloat during the pandemic.

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Jigsaw helps small & medium-sized business owners succeed by focusing on the highest impact opportunities to build their businesses, while staying true to their life's ambitions - building sustainable businesses that work for their lives, rather than competing with them.

From strategic repositioning to streamlining of management systems, they teach clients to look holistically at their businesses, analyzing what’s working / not working, setting clear priorities, and building step-by-step roadmaps.  

We recently got the chance to chat with Jane Iannacone, Founder and CEO of Jigsaw Performance. Jane is a business consultant and strategist who helps business owners develop the mindset and skills they need to create sustainable businesses. She transforms businesses, teaching owners to be more strategic by looking at the business in a different way. You and your business will flourish under Jane’s guidance.  

In this podcast, Jane shared her definition of leadership and what leadership skills should small business owners adopt to cope with these tough times. She also added her advice to women entrepreneurs during this crisis and what is really required for small business owners to create high-impact results during these challenging times?  

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Simply Group provides innovative financing solutions for residential, commercial, and industrial projects throughout Canada. The company is one of Canada’s fastest-growing home energy solutions and consumer lending companies, committed to giving individuals and business owners peace of mind by finding the right financing solution for their renovation needs. Simply Group continues to have an extraordinary reputation and has been recognized for four straight years by the Great Place to Work® Institute Canada.

We recently got the chance to chat with Lawrence Krimker, CEO, Simply Group. Lawrence Krimker has become one of North America’s most accomplished business leaders. As he has managed to revolutionize the residential and commercial energy sector, successfully disrupting and transforming an industry that had grown complacent. Simply Group was born from Lawrence’s vision to change the way Canadians think about home comfort. Lawrence continues to push the company forward with a strong focus on innovation and an unwavering commitment to building mutually beneficial relationships with its dealer network, OEMs, and consumers. 

In this podcast, Lawrences discusses what sets Simply Group apart from other companies in the same industry and shares the main aspects that have contributed to the company’s growing success. In this interview, he also describes his entrepreneurship journey and how innovation played a role in it.

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One of the most powerful tools in a business's arsenal is analytics. In this interview, you'll find a breakdown of the different ways analytics can help your business grow.

We recently had the chance to chat with Eric Huang, the Founder and CEO of Advanced Analytics and Research Lab, an affordable hybrid analytic services and solutions provider, consultancy and education shop. The company helps organizations to fully streamline and utilize data to increase productivity, improve insights and ultimately achieve their goals. He has worked in various capacities in consulting, business development, finance, and academia, and has experience teaching undergraduate and master level students in a fun, engaging, and practical ways. Eric is a fun and friendly individual who loves to learn about everything in the world and is also an avid coffee drinker, barista, photographer and volunteer.

In this podcast, Eric shares some strategies on how small businesses can maximize their productivity and how business leaders and aspiring entrepreneurs can bounce back from uncertainty and start businesses under challenging circumstances. 

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For more than 20 years, Canada has invested in establishing a strong foundation of cutting-edge labs, equipment and facilities at universities and colleges across the country. That these laboratories were ready to perform under the most urgent circumstances reflects Canada’s foresight and dedication to research that benefits everyone.

We recently got the chance to chat with Roseann O’Reilly Runte, President and CEO of the Canada Foundation for Innovation.  She has led a number of universities in Canada and the U.S. and has served on many boards including the National Bank of Canada, LifeNet, the Club of Rome, Jean Coutu, and as President of the Canadian Commission for UNESCO, the Foundation for International Training, and the Canada-U.S. Fulbright Foundation. She has received a number of academic and civic honors and awards from several countries and has a Ph.D. from the University of Kansas.

In this podcast, Roseann discussed what the CFI is all about, how it decides on its funding priorities and helps the private sector leverage the incredible investments made in research infrastructure across Canada.

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Sage’s “Global distributors transform to adapt, survive and thrive” report, which captures how distributors around the world, including North America, are responding to the disruption of the COVID-19 pandemic.

“Across Canada and globally, distributors have had to rapidly transform their operations to meet increased consumer demand by being innovative and agile,” said Daniel Oh, VP, Medium Segment at Sage. “Cloud technology enhanced with AI capabilities and data analytics will be critical for future-proofing supply chain operations. Organizations will need to adapt and scale at a moment’s notice to meet fluctuating demands as e-commerce and next-day delivery becomes the industry standard.”

We recently had the chance to chat with Daniel Oh, Vice President of Sage’s Medium Business Segment. Where he oversees the sales team that supports Sage’s SMB customers.

In this podcast, Daniel shared the key findings from the report, and discussed to what extent do the survey’s findings apply to Canada and what are some implications the survey’s findings have for Canadian SMEs?

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ADP Canada released their latest Workplace Insights Survey results, which explores the impact of COVID-19 on Canadian workers and its disproportionate effect on remote workers specifically. Self-reported results from the survey demonstrate that 30% of working Canadians are paying a ‘COVID tax’, which is the additional hours Canadians are working since the pandemic. When looking at remote workers specifically, the survey found nearly half (44%) are logging more hours, which is more than double than findings revealed in April 2020 (21% reported working more hours), with one in ten reported working an additional day or more (8+ hours) per week.

We recently got the chance to chat with Ed Yeun, Vice-President of Strategy and Business Development at ADP Canada. Ed leads the strategic planning process, partnership and acquisition programs, and key strategic initiatives for Canada.

In this podcast, Ed shared some of the key findings from the Workplace Insights Survey by ADP, a few tips and strategies for workplace mental health during and after COVID-19 and how to cope with job stress and build resilience during the pandemic. 

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Canadian Payroll Association released the findings from the Essential Benefits Survey, which revealed that while employers have frequently turned to ‘perks’ such as free lunches, casual dress, gym memberships to try to connect with the next generation, the foremost concern for Generation Z and Millennial employees is the same as previous generations: accurate and timely pay.  

We recently got the chance to speak with Manjit Minhas, Co-founder & CEO at Minhas Breweries, Distilleries and Wineries. She is the host of a Top 10 Apple Podcast (The Manjit Minhas Podcast) where she interviews top business leaders and CEOs to gain insight and to hear how you can too walk the path of success. She is an accomplished public speaker and mentor. Minhas is widely recognized for her role as the straight-talking tough Dragon investor with flair on the multi-award-winning CBC show, Dragons’ Den for the last 7 years/season. 

In this podcast, Manjit discussed the importance of the survey findings as a business owner and entrepreneur and shared her advice to employers on leading their teams through these rough times. 

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For many SMEs, some areas — like Artificial Intelligence — can appear more daunting than others. Mitacs have developed a solution for SMEs to determine their readiness to adopt AI, to be able to work with world-leading AI experts and to do it in a cost-effective way. Companies will receive the support of artificial intelligence experts to undertake an eight-week project to evaluate their systems and discover real opportunities to use AI to achieve their business goals.

We recently got the chance to chat with John Hepburn, CEO and Scientific Director of Mitacs. With extensive academic and research experience, background with industry and international partners, and deep knowledge of and commitment to the innovation ecosystem, Hepburn brings an extraordinary vision to Mitacs.

In this podcast, John discussed how he instilled a culture of innovation within Mitacs, and how to keep abreast of opportunities for innovation within the market. He also shared strategies for overcoming resistance to change amongst key decision-makers and his tips on how small businesses can embrace innovation. 

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To such inspiring mothers, wishing a very Happy Mother’s Day.

As financial independence is playing an integral role in women’s life, they are beginning to recognize the impact of their decisions on their loved ones.

On this mother’s day special we had the chance to chat with Chantal Mackenzie, Regional Vice President, Canada Protection Plan. where we discussed women’s awareness and education on important aspects of insurance when it comes to financial independence and family planning and the role of mothers in protecting themselves and loved ones in the event of an emergency as a crucial component to achieving financial independence.

With over three decades of experience in the financial industry, Chantal Mackenzie is the Regional Vice President at Canada Protection Plan, a Foresters Financial Company for Alberta South, NWT/YT. 

As Vice President, she focuses on transforming and coaching advisors and general managing agencies with their business growth plans. With an impressive record of success in developing winning growth strategies and building effective teams, Chantal has set strategic direction for brokers and distributors through Canada Protection Plan's product solutions and tools.  

Over the course of her career, her experience in growing organizations has ranged  from traditional and simplified issue insurance providers. 

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Collaborate and celebrate with Education Consultants Canada (ECC) and pave the way to a life where there is no looking back.

Studying abroad could be nerve-racking yet a pleasurable experience. Choose wisely and choose right!  It has its perks and risks, but with Education Consultants Canada (ECC) on board, one can sail the ship smoothly! Education Consultants Canada (ECC) caters to an umbrella of study programs from Masters, Bachelors programs to Diploma, Post-Graduate Certificate, College Certificate and Transfer programs.

We recently got the chance to chat with Sanchaari Sen Rai, a  professional turned entrepreneur, Sanchari brings over 15 years of experience in client servicing, Operations & Marketing in diversified industries ranging from hospitality to financial & Retail. Ms. Sanchari is the founding chief executive officer for(ECC). Ms. Sanchari has a bachelor’s degree in Hospitality. 

In this podcast, she shared how does ECC Canada guides students to smoothen their transition with some tips for students to stay sane during the global pandemic?

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As you well know, small and medium businesses represent nearly 90% of the total private labour force in Canada, employing roughly 10.8 million individuals. Yet SMEs remain largely excluded from the conversation around sustainability, with most debates focusing on the roles of large companies and government policies. A joint Canada-wide action-research project between McGill University and the National Film Board of Canada is looking to change that.

The PIVOT Project is being led by McGill Professor Dror Etzion, an Associate Professor of sustainability and business scholar.

We recently got the chance to chat with Professor Dror Etzion, to give listeners a deeper look into the goals for the project and how they hope to achieve them. Through storytelling and research, the project aims to hold up a mirror to Canadians to showcase the concrete sustainable steps SMEs around the country are taking to contribute towards a greener future and highlighting the efforts of a large and important group in society currently excluded from the conversation.

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The business community has taken a leadership role in diversity and inclusion with the creation of the Black North Initiative and the Canadian Chamber’s BIPOC Leadership Council over the past year. The Canadian Chamber has played a central role in supporting SMEs during the pandemic and getting programs put in place to help them.

We recently got the chance to chat with Dr. Trevin Stratton, the Chief Economist and Senior Vice President of Policy at the Canadian Chamber of Commerce, the largest and most influential business association in Canada representing a network of over 200,000 companies. In this role, Trevin evaluates economic conditions to develop national policies aimed at improving Canada’s economic performance, job creation, and the competitiveness of Canadian business. Prior to joining the Chamber, Trevin was named as Ottawa’s Forty Under 40 for founding and leading BDO Canada’s national economic development consulting line.

In this podcast, Dr. Trevin shared his experience leading the business community through the most severe economic downturn in our lifetimes and what improvements will be made to better support Canadian businesses, after the Canadian Chamber Budget 2021 announcement. 

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Statistics Canada recently issued its Labour Force Survey for the month of March. The report measures change in employment and analyze trends in Canada’s job market. For reference, the latest report found that employment in Canada increased by 259,000 jobs in February. 

Following the report’s publication, we got the chance to chat with Jim Mitchell, president of LHH to see their perspective on the findings. LHH is a leader in Canada’s employment industry, supporting organizations through a career transition, talent and skills development, recruitment, and leadership transformation. Jim leads the Executive Committee for LHH in Canada and is a global Executive Vice President. Prior to this role, Jim held the position of Senior Vice President and Managing Director for LHH’s US Midwest Region, responsible for providing highly effective talent management solutions in one of North America’s most globally dynamic labour markets.

Because of LHH’s expertise and knowledge of Canada’s job market, as well as the latest trends in recruitment and workforce innovation, in this podcast, Jim provides a unique perspective on the qualitative insights and trends reported in the Labour Force Survey.

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Studies show that 29% of businesses that face a data breach end up losing revenue. Of those that lost revenue, 38% experienced a loss of 20% or more. A non-functional website, for example, may cause potential customers to explore other options. But any IT system downtime can lead to work disruptions.

We recently got a chance to chat with Charlie Regan, CEO of Nerds On Site. Charlie has made the company one of Canada’s highest IT solutions companies, with his expertise,  dedication, and years of experience in the tech industry. Understanding that the technology industry is evolving at an increasingly fast rate, Charlie brings an innovative approach with his team to ensure that clients are getting the best IT solutions in the market.

In this podcast, Charlie talks about the best solutions for entrepreneurs when it comes to protecting their data and confidential information, who is really at risk of cyber attacks and what impact can cyber breaches have on the success of a company?

Learn more about how Nerds On Site specializes in providing cost-effective, leading-edge solutions to Small and Medium-sized Enterprise (SME), serving as the complete SME IT solution specialists.

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Rural communities in Canada were disproportionately affected by the pandemic. Relief efforts cost the government hundreds of millions of dollars, whereby extra support and supplies were flown in. This signals the need for clear social infrastructure plans and strategies, including digital access and literacy to ensure telehealth success.

We recently got the chance to chat with Karimah es Sabar, Chair of the Health and Biosciences Economic Strategy Table. A highly recognized Canadian life sciences leader with broad international experience, Karimah Es Sabar has had a successful career spanning global pharmaceutical and biotechnology industries, start-ups, not-for-profit organizations and venture investment firms. 

In this podcast, Karimah discussed steps and policies that need to be addressed in order to further propel Canada to lead in the sector. This includes vaccine research and development, commercialization of key technologies and adopting innovative methods and techniques and what can we do to receive targeted investments across the sector.

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Recently we had a chat with  Erica Hakonson. Erica Hakonson is the multi-award-winning entrepreneur at the helm of the B2B digital marketing agency, Maven Collective Marketing and Co-Founder of SaaS-based tech company, Orchestry Software.  Hakonson has been awarded Female Entrepreneur of the Year, Silver Award by the international Stevie Women in Business Awards, Editor's Choice by the CanadianSME National Business Awards, and Top Small Business Female Executive Bronze Award by DataBird Business Journal. 

Hakonson's passion for marketing and technology has also been published in the Globe and Mail, BC Business and Canadian SME Magazine. Outside of the office, Hakonson is an outdoor enthusiast residing in the outdoor recreation capital of Canada, Squamish, British Columbia with her two awesome tiny humans and heroic husband.

In this podcast, Erica shared important tips for small businesses during the global pandemic and some marketing tactics that small businesses can implement in 2021. 

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DirtMarket.ca was founded by two recent Brock University grads Emma Kirwin and Asad Jalib. It is an online marketplace for beneficial soil reuse. DirtMarket.ca helps save Ontario construction teams money by cutting out landfill tipping fees and reducing trucking fees. They have also been saving small businesses thousands of dollars throughout the pandemic and are committed to helping the environment by reducing CO2 emissions.

We recently got the chance to chat with Emma and Asad. Emma is currently finishing her Bachelor of Arts degree at Brock University and calls London, ON home. Emma is passionate about chatting with the DirtMarket community and learning more about the construction industry every day. While Asad oversees DirtMarket and DirtTrack’s technology and continues to evolve the offerings to meet the demands of their users.

In this podcast, they shared their biggest challenge as being young entrepreneurs, how they raise funding for their venture and shared a few tips and advice for other young entrepreneurs out there. 

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Before the pandemic, our government was working to modernize and streamline Ontario’s rules and regulations. In order to restore Ontario’s competitiveness and unleash the full potential of our communities, it’s vital to simplify laws and procedures that impose needless burdens on people and businesses. The government is continuing this work with a real sense of urgency. As we head into the second year of battling this pandemic, the need to reform Ontario’s regulatory framework is greater than ever. Red tape reduction has a key role to play in tackling barriers to business and laying the foundation for a strong economic recovery.

The Spring 2021 Red Tape Reduction Package is the next step in their plan to ease unnecessary burdens and help stimulate economic growth. The actions will benefit individuals, families and businesses by introducing new measures that will create the conditions for long-term investment and prosperity while enhancing the policies that protect our environment and keep us safe and healthy.

We recently got the chance to chat with Honourable Minister Prabmeet Sarkaria, Associate Minister of Small Business and Red Tape Reduction Minister who joined us yesterday to give a full picture of Ontario’s burden reduction efforts, past and present, as well as specifics of what is contained in the legislation proposed by him.

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Recently, Rocco Rossi, President and CEO of the Ontario Chamber of Commerce released the following statement in reaction to further restrictions announced:

“We recognize the restrictions brought in today are to help save lives and curtail the spread of the virus. However, in absence of further support, new restrictions will simply devastate Ontario’s business community. An expedited vaccine roll-out prioritizing essential workers who cannot work from home is critical to preventing these stops and starts that are so damaging for business. With the Ontario Business Support Grant coming to a close, we call for continued supports that will see businesses through the third wave of the crisis."

We recently had the chance to chat with Mr. Rossi, a  successful entrepreneur and business executive, champion fundraiser, and dedicated public servant, Rocco Rossi joined the Ontario Chamber of Commerce (OCC) in 2018 as President and CEO.

In this podcast, he discussed how the Ontario Chamber of Commerce is helping its business community during this challenging time and discussed his thoughts on Ontario Chambers of Commerce's call for accelerated vaccine rollout to expedite the safe reopening of the economy.

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Recently, the Canadian Black Chamber of Commerce (CBCC) released Building Black Businesses in Canada, a rare study examining the needs of, and opportunities to support, Black entrepreneurs. The report, supported by the Business Development Bank of Canada (BDC), provides a qualitative look at Black business owners across Canada and identifies a number of personas that bring their needs and characteristics to light.

We recently had the chance to chat with Christelle Francois. Christelle is a bilingual executive leader and businesswoman who has the pulse on the leaders of entrepreneurship, innovation and advocacy. She was recently appointed as the President of the Canadian Black Chamber of Commerce. Christelle possesses extensive experience as a Strategy Consultant where she specialized in developing revenue models and implementing growth metric systems for various organizations.

In this podcast she shared some of the most pressing needs faced by Black business owners, and initiatives that the Canadian Black Chamber of Commerce has put in place to help small businesses during these challenging times. 

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The Canadian Marketing Association (CMA) recently released the results of the CMA Survey on Marketing Talent. Although it is common to see women in marketing leadership roles, experience and perspectives on inclusion differ between women and men, and between minority and non-minority groups. 

We recently had the chance to chat with the CEO of the CMA, John Wiltshire. In this role, John provides the overall strategy and execution of the CMA mandate and champions the fundraising and product development of a new Chartered Marketer designation. Prior to this role, John spent over 20 years as a senior executive in the financial industry. His core strengths include product design, branding, promotions and communication. John is renowned for using a combination of diplomacy, tenacious leadership, strong core values and objective decision making to deliver results

In this podcast, John discussed the results, the importance of diversity and inclusion, and what organizations can do to break down these barriers for women in the workplace.

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As the stay-at-home order continues throughout most of Ontario, this is a timely topic as companies look towards new ways to engage their teams. 

Please join me in welcoming Erin Maynes. Erin is a passionate brand strategist, marketer and entrepreneur. She is the founder of experiential retail agency Shopmakers, as well as the online gifting business foodiepages.ca. A graduate of the Queen’s School of Business, Erin spent many years leading national strategy and marketing initiatives for Canada’s largest restaurant group prior to founding foodiepages in 2013. 

Erin founded Toronto-based experiential retail agency Shopmakers in 2018, in partnership with BRIKA, where she specializes in recognizing opportunities for strategic retail development and pop-up programming. She has produced over 50 pop-up retail experiences across Canada. She is an advisor and champion for emerging food and beverage entrepreneurs and sits on the board of Toronto’s Food Business Incubator. She lives in Leslieville with her husband and two daughters.

In this podcast, Erin provided thought-leadership on the importance of cultivating connections with team members during this time, and the various ways to do so all while supporting local businesses.

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While technology companies across the country have done a good job in ‘patching the present’ more needs to be done to support the growth and advancement of female employee’s post-pandemic. A new survey conducted by SAP Canada suggests that while women in technology have experienced a more positive work-life compared to those outside the field, they worry that their long-term career growth and goals have been stunted by the pandemic. 

We recently chatted with Gina Izumi, SVP Sales, at SAP Canada. Gina Izumi leads a team of people who are committed to creating real business value for the fastest-growing companies in Canada.  Working with them, and with Sr. Executives, she helps clients transform their businesses by improving their agility, productivity and profitability.

In this podcast, Gina shared some of the key findings in the new survey conducted by SAP Canada and what are some of the factors that technology companies need to address during and post-pandemic. 

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The real estate industry has undergone many challenges during the pandemic era– which is not all bad, it's allowed the industry to pivot and be open to change that it’s traditionally been somewhat resistant to. As with the rest of the world, the real estate industry is pivoting digitally, property-related technology has accelerated by a decade during the pandemic to provide solutions to ensure business continuity. 

Please join me in welcoming Rick Haws, Co-Founder and President of SaleFish, a real estate sales software solution with more than 15 years of industry experience, processing over $55 billion in worldwide real estate transactions to-date.

Rick started the company in 2004 with Rob Nicolucci. Both are entrepreneurs with backgrounds in architecture and design. Rick understands the complexities of the development business, the ever-changing challenges, and the need for efficiency at every turn. His insight — and the expertise of the entire team — is leading a sea change in the proptech sector.

In this podcast, Rick discussed how the real estate industry is pivoting and opening to change that it’s traditionally been resistant to, what buyers can expect from this digital shift and how SaleFish’s technology is paving the way for addressing any cybersecurity concerns

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There are rules for pitching a startup in the COVID-19 environment, including key strategies for appealing to investors and raising funds

Please join me in welcoming Uri Adoni, the former CEO of Microsoft Networks Israel and a former partner at Jerusalem Venture Partners. We are going to touch base on Adoni's highly praised new book, The Unstoppable Startup, which teaches businesspeople how to master Israel’s secret rules of chutzpah -- which are key for raising funds, expanding globally, and achieving longevity

Uri Adoni has over 20 years of experience in the high-tech space. He was a partner at Jerusalem Venture Partners Media Labs for over 12 years – JVP is one of Israel's leading venture capitals. Adoni served on the board of several high-tech companies, both early and late stages. Adoni is a highly visible ambassador for Israeli high-tech and is also an angel investor, investing his own capital in early-stage startups. He recently departed from JVP to join a U.S.-based real estate entrepreneur who is developing a new and innovative approach for building local high-tech ecosystems and communities across the U.S.

In this podcast, Uri discussed How using the rules and mindset of Israeli chutzpah can significantly increase the chances of success for startups he further elaborated on the importance of having a multinational mentality when creating a startup, to allow for global expansion

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To help small business owners during this difficult time Bruce Tannas started up a new project; Connect4Commerce. Connect4Commerce is an online platform for buying and selling everything from equipment to entire businesses. It's an online marketplace that could be compared to Kijiji, but it's specifically targeted at business-to-business interactions.

Please join me in welcoming Bruce Tannas, an entrepreneur/small business/business development expert. Bruce saw a need for this one-stop-shop approach as thousands of businesses is at risk of closing due to the pandemic. He hopes to help owners who have to sell assets or their business with serious potential buyers. This passion to help comes from his own personal experience of losing a business in the last economic downturn. He was forced to close his tourism business, which deeply affected him personally and professionally. He then dedicated his career to helping small businesses grow and thrive.

In this Podcast Bruce discussed how to buy a business during a pandemic, when it all goes wrong: how to exit your business and guide to small business grants.

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Many believe trust is an ambiguous feeling, an intangible benefit, a vague attribute earned by leaders with long histories. It’s not.  Trust is a leadership imperative. Worldwide, the pandemic has changed how we live, how we learn and how we work. It’s been the ultimate level setter. Says Natalie Doyle Oldfield, author of The Power of Trust: How Top Companies Build, Manage and Protect It, and founder of Success Through Trust.

Natalie has been recognized five times as one of the World's Top Thought Leaders in Trust by Trust Across America and was recently awarded a Lifetime Achievement Award.  She has written articles for Forbes, Hospitality Upgrade, and Medium and published academic peer-reviewed articles.  Her book, The Power of Trust: How Top Companies Build, Manage and Protect is included in the curriculum in business programs including Dalhousie University Rowe School of Management and at Queens University Smith School of Business.

In this podcast, Natalie shared some highlights of her most recent ‘Blueprint for 2021: Business Outlook’ report that identifies key business priorities that will help privately held and family-run businesses succeed in 2021, she also shared some strategies that female business owners can implement today to transform the customer experience in a virtual world.

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With the increasing shift to remote-work and the boom in online services, companies have had to accelerate their transition to the cloud to stay competitive. The benefits of such a rapid transition – time savings, increased productivity, reduced operating costs, etc. – are clear, however, deploying such solutions still remains a major challenge for small and medium-sized businesses. 

We recently had a chat with Jonathan Druker, Product Marketing Manager, at OVHcloud Americas. Jon Druker has been working in IT for nearly 20 years holding various roles in product marketing and product development for small, medium and large enterprises that focus on both B2B and B2C operations.  

To effectively and sustainably support small and medium-sized enterprises in their cloud projects, OVHcloud has developed the Managed Bare Metal Essentials offering.

In this podcast, Jon shared what does this new offering include, what’s the landscape looking like and what are some of the shifts/changes he’s seeing for small businesses this year. 

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Many small businesses have transitioned their operations to virtual environments, allowing employees to work from home for health and safety reasons. While working remotely presents its own set of challenges, small business owners and entrepreneurs continue to optimize their at-home workspaces.

We recently got a chance to chat with Amber Mac, President of AmberMac Media, a production agency based in Toronto, Ontario. Amber is originally from Prince Edward Island and is best known as the host of the award-winning podcast series The AI Effect, a popular keynote speaker on emerging technologies, and the author of two bestselling books. Amber has keynoted more than 400 events around the world and has moderated sessions with: Canadian Prime Minister Justin Trudeau; former FBI Director James Comey; business coach Tony Robbins; famed astronaut Chris Hadfield; and many other notable leaders.

In this podcast, Tech expert and entrepreneur Amber Mac has shared five tips to navigate running a small business from home and her overall experience operating as an entrepreneur during the global pandemic.

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We recently had the chance to chat with Shrad Rao, CEO and Co-Founder of Wagepoint, a small business payroll software company that processes more than $3 billion in annualized payroll for more than 13,500 small businesses across North America. In September 2020, the fast-growing company, founded in Nova Scotia in 2012, attracted $10 million in new capital to help propel them to the next phase of their growth. 

Shrad’s business acumen is rooted in his collectivist “eastern philosophy.” For Shrad, business is not centred around the individual, it’s based on community — which includes the company itself, their employees, partners, and the bookkeepers, accountants, and small business customers that they serve. His collectivist vision has driven Shrad to build Wagepoint into what he calls “the kind of company I’ve always wanted to work at” — and this approach clearly trickles down. Wagepoint is known for both its user-friendly payroll software and for being the world’s friendliest team! 

Shrad’s leadership style has been on full display throughout the pandemic. As the economy struggled and concern for employment set in around the country, Shrad was quick to provide what he calls “psychological safety” for his team of over 70 fully remote employees. This meant reassuring all staff that Wagepoint would do everything in its power to keep their whole team employed. Under his leadership, the company has not only stabilized but has grown during the pandemic, hiring 20 new staff. Shrad has encouraged his team to check in on each other regularly and to find creative ways to support one another, fostering a culture of genuine friendship and resiliency.

In this podcast, Shrad discussed what kind of leadership style he displayed during the pandemic and what are the fundamental principles one can adapt to keep a collectivist vision in these ever-changing times. 

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Please join me in welcoming Shari Hughson, the Director of the Master of Management Innovation and Entrepreneurship program at Smith School of Business 

Shari Hughson has been an entrepreneur, intrapreneur, social innovator, and extreme adventurer – pushing her limits by living off the land with only the bare survival essentials for 7 years. She started her first business at the age of 25 and co-founded four more companies - two great learning opportunities and two growing tech and data-driven health businesses. She also created a social innovation program in mental well-being that won a National Honour from the First Nations Health Authority of Canada.

In this podcast, Shari has shared some of her most memorable and unconventional experiences as an entrepreneur, social innovator, and extreme adventurer that have contributed to her success and she also shared where does she draw her motivation and inspiration to continue to move forward. 

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Fed up with the status quo of Canada’s $3.5 billion retail paint market, friends and entrepreneurs Jill Torrance and Emily Kinread have redesigned, modernized and simplified every aspect of interior paint purchasing to create Canada’s first online, premium paint shop -- DigbyPaints.com. 

Since it opened a year ago, Digby has posted quarter-over-quarter double-digit growth -- and has been outstripping Canada’s market-wide pandemic-related sales increase of 5%. The duo says much of their success is directly due to how engaged and supportive its design-savvy Millennial customer base has been in helping the company evolve its direct-to-your-door paint concept.

Emily is a seasoned marketing and communications leader with 15+ years of experience creating business strategies and translating them into tactical, actionable plans. While CEO Jill Torrance is a paint industry veteran with 20+ years of experience in manufacturing, merchandising, marketing and design. She joined forces with digital marketing expert Emily Kinread to co-found Digby Paints in October 2019. 

We recently got the chance to chat with both Jill and Emily where they discussed The Digby Paints story - its vision, challenges, and lessons they learned, tips and advice for e-commerce entrepreneurs and how to share responsibilities: focusing on your co-founder’s strengths.

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“We are on a mission to remove barriers and empower homeowners to lower their energy usage, save money, and reduce their carbon footprint.” says Nishaant Sangaavi, the co-founder and CEO of EnergyX Solutions.

With $5 million in dilutive and non-dilutive funding raised and 100% growth each year, EnergyX Solutions is in a position to help lead the clean energy revolution. Its Software as a Service (SaaS) product comes at the right time, considering the country’s new commitment to help retrofit buildings to meet clean energy and conservation needs. Many utilities and organizations have already begun using the technology, while others are in the process of getting on board to do so.

In this podcast, Nishaant shared more information on the new product and his advice to entrepreneurs when it comes to implementing products that can ultimately help the environment and reducing their carbon footprint

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Since the pandemic hit Canada nearly a year ago, Canadians' willingness to trust large corporations, management, and boards of directors to do what is right for employees and society, in general, has declined. The 2021 Proof Strategies CanTrust Index, found that Canadian organizations are headed for an employee trust crisis. Employees gave employers a D grade for their ability to build trust, down from a C, back in January 2020.

Please join me in welcoming Vanessa Eaton Proof Strategies’ Executive Vice President. Vanessa is focused on collaborating with teams to shape the agency’s approaches and services to meet clients’ evolving needs. She uses study insights and knowledge along with her extensive communications experience to counsel clients on how to build trust internally and externally to foster stronger relationships that result in better business.

In this podcast, Vanessa discussed what are some of the initiatives that employers should be taking towards their employees to build trust, especially during a global pandemic?

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While there are many commonalities between what we do today and what the EdTech industry did ten years ago, there are some massive, tangible differences.

Today we are chatting with Alex Peters,  Co-founder and Co-CEO of Prodigy Education. A graduate of mechatronics engineering at the University of Waterloo, Alex Peters has loved math since elementary school. Alex and his co-CEO, Rohan Mahimker, started Prodigy Education to create a more effective and engaging learning experience for students who struggle with math.

In this podcast, Alex has shared the fundamental principles you need to adapt to keep yourself relevant in ever-changing times.

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More than ever, companies today are tapping into the power of purpose — building social and environmental strategies into their core business to attract talent and achieve economic success.  

That, says Bill Novelli, author of GOOD BUSINESS: The Talk, Fight, Win Way to Change the World.

We recently got the chance to chat with Bill, the founder of global PR agency Porter Novelli, a leader at such organizations as CARE and AARP, and creator of the Business for Impact center at Georgetown University — who shared the hard-won insights he’s gained from his illustrious career, from finding your own purpose to building a purpose-driven organization.

In this podcast, Bill discussed why purpose is more critical than ever for today’s businesses and the evolution of the idea of “doing well by doing good,” and what it looks like today.

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As a result of COVID-19, every single business in the world is incurring higher costs as they figure out how to deal with employee safety. In this podcast, we are chatting with serial entrepreneur Ariel Mashiyev, who has startup, iLobby, introduced breakthrough employee screening technology at the onset of the pandemic – now he’s helping Ontario businesses meet new COVID-19 regulations.

In 2017, serial entrepreneur Ariel Mashiyev took over a small three-year-old company that had developed a simple visitor sign-in app for businesses. Three years later, Toronto-based iLobby is a global leader in enterprise visitor management solutions, setting record month-over-month growth, and now helping companies in more than 45 countries keep their employees safe with automated screening tools amid the COVID-19 pandemic.

iLobby is a great example of innovation, learn more about Ariel’s thoughts on how small businesses can embrace innovation.

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This fall, Apple’s iOS 14 update will crackdown on privacy measures for Apple users, causing issues for people and businesses who regularly use Facebook and Google ads to reach new customers or raise awareness on their products or services. For small and local businesses that utilize these features, it could result in a loss of consumership and reachability.

We recently got the chance to chat with Athan Slotkin, The Shadow CEO and small business expert. Athan Slotkin earned the moniker “The Shadow CEO” by working with thousands of businesses to adjust business strategy, see the big picture, and pivot accordingly to market developments. He has 15 years’ experience in strategy consulting, loyalty/rewards marketing, and has created several successful businesses. He consulted with numerous startups at various stages from pre-seed through Series D.

In this podcast Athan discussed how the update could negatively impact businesses, particularly those that offer specialized products and sell exclusively online and why businesses should create an all-encompassing advertising and marketing plan, incorporating additional methods such as email marketing, content production, and strong website traffic.

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Please join me in welcoming Andrea Sesum, founder and former CEO of Ontario College of Business & Technology, Co-Founder of HER Digital Academy and founder of Women in Entrepreneurship. 

Andrea Sesum is an expert in the business of education, and on a mission to create world-class learning experiences that help women. Over the course of her career, Andrea has combined her passion for higher education, innovation, and diversity & inclusion. Now recognized as a global leader in these areas, Andrea is a regular keynote speaker, and winner of City of Toronto’s Access, Equity & Human Rights Award (2015), CSPN’s Leader in Diversity & Inclusion (Year), and Nominee for RBC’s Canadian Woman of Influence (Year)

In this podcast, Andrea discussed how do business leaders and aspiring women entrepreneurs bounce back from uncertainty and start businesses under challenging circumstances and shared her advice to women entrepreneurs running their business smoothly during these tough times.

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Sustainability and protecting natural resources are central to the Company's purpose

Flow Water Inc. is a premium spring water company with a diversified line of wellness-oriented beverage products sold online and at retailers throughout North America

Please join me in welcoming Nicholas Reichenbach, Founder and CEO of Flow Alkaline Spring Water​, a seasoned executive & serial start-up, investor and consumer product entrepreneur, Nicholas has built a robust track record, founding, creating, and building multiple businesses in the consumer goods, social media, internet/mobile technology, entertainment and hospitality space. 

He founded flow with a vision and purpose to inspire the wellness of the world with the power of water. In 2015, he saw an opportunity to utilize the abundant, beautiful water from his family's artesian spring in South Bruce County, Ontario, and inspire change toward more mindful consumption.

Recent years have seen a slow but significant turn away from plastics due to the awareness of its negative impact spreading amongst the general public. While the reduction of plastic bag usage has been holding the spotlight, plastic bottles play just as big of a role in this global situation.

In this podcast, Nicholas discussed how Flow Water is addressing the global plastic problem, what initiatives has he put in place to ensure the environmental aspect and why does he believe it’s important for entrepreneurs to be innovators.

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One of the biggest challenges new companies face is how to grow their customer base without overloading their servers. Everyone wants a million subscribers. But not every new company has the computing power to handle that much traffic.

We chatted with Eric Gales, Country Manager for Amazon Web Services (AWS) Canada to learn how Eric brings a wealth of expertise, advising small, medium-sized, and large businesses on how to transform their business with technology including the latest cloud and machine learning innovations. Eric infuses customer obsession in all AWS Canada operations including business development, sales, partner alliances, marketing, solutions architecture, customer support, and technical skills development.

Eric was instrumental in launching AWS’s first Cloud Region, in Montreal, in 2016, allowing customers to host data locally. Since then, Eric has played a pivotal role in helping Canadian businesses adapt and respond to Canada’s changing landscape.

In this podcast, Eric discusses how AWS is supporting small businesses in Canada? The main benefits of using cloud computing and what the specific programs or incentives AWS has placed to help small businesses weather the storm of pandemic

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Today’s marketplace is hyper-competitive, and big businesses armed with data, apps, and other technologies are tough to compete with.

Please join me in welcoming Tony Chapman, Keynote Speaker, Moderator, Media Personality and the host of chatter that matters. In this podcast, Tony shares his advice to small business owners on how to build a competitive advantage, and fight back competition.

Tony built two internationally renowned communications agencies and co-founded a research firm. Eight years ago he sold his remaining interests to speak his mind and host conferences around the world. In 2019, he launched a new platform Chatter that Matters. He draws upon his three decades of experience as a consumer expert and business strategist, helping multi-national and entrepreneurial organizations build profitable go-to-market campaigns. His intent is to help everyday Canadians and small business owners get to where they need and deserve to go.

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Despite new and complex challenges brought on by the COVID-19 pandemic, the Canada Border Services Agency (CBSA) continues to work with other government departments and the importing community to facilitate the entry of COVID-19 vaccines and personal protective equipment (PPE) and to further advance measures to make legitimate and essential cross-border travel and trade processing more secure and efficient.

Discover what the CBSA has implemented during the pandemic, what initiatives are they taking to harness technology and accelerate the implementation of innovative solutions, with our exclusive chat with, Fred Gaspar, the Director-General responsible for the Commercial Program Directorate, Commercial and Trade Branch, of the Canada Border Service Agency (CBSA).

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Just because your business is considered “small” or “medium” sized, it doesn’t mean you need less from your technology than “big” businesses. In fact, you probably need more. You need more support, more efficiency and more flexibility precisely because your business isn’t big. That’s why Lenovo has created Small Business Solutions.

Please join me in welcoming Colin McIsaac, Executive & General Manager at Lenovo Canada. Where Colin shares information on some of the future projects or initiatives that Lenovo has planned that can benefit small and medium-sized business owners

Colin’s 23 years of experience spans multiple roles, opportunities, and experiences in the technology business. He has held numerous key leadership positions in both Canada and the US at both Lenovo and IBM. He is passionate about driving broad market engagement and has a strong desire to help enable the customer journey to successful business outcomes.

At CES® 2021 Lenovo unveiled its vision to redefine meaningful innovation in technologies, Lenovo is predicting that the next decade will be defined by smarter technology for all,

In this podcast, learn more about  Colin’s thoughts on this vision and when it comes to running small and medium-sized businesses through advancing technology, what is the number one benefit for entrepreneurs using the Lenovo brand

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FUTURE PROOF your brand with PURPOSE and a PLAN says, Peter S. Drummond, Co-Founder of PSD+G Strategy Group & 32 Degrees

As Principal and co-founder at PSD+G Strategy Group Peter have devoted 30 years to helping his clients achieve business success. With his wisdom, wit and creativity, partnered with a keen desire to understand their DNA and core strategic challenge, Peter has earned a loyal following among big brands, start-ups and not-for-profits. His passion is building purpose-driven brands, especially those with social impact.

In this podcast, we discussed how he perceives the changes that have happened since the pandemic arrived and in his perspective how did these changes affect the small businesses here? He also shared his advice on how can business leaders and aspiring entrepreneurs bounce back from uncertainty and start businesses under challenging circumstances

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"Small businesses can eliminate manual data entry with Sage AutoEntry, an innovative solution that automates the extraction and processing of receipts, bills, invoices, expenses and statements and uploads them directly into the cloud"

Learn how Nancy Tichbon is passionate about helping entrepreneurs realize their dreams by empowering them with the tools needed to thrive in today’s challenging business climate. She brings over 20 years of visionary leadership to her role, nurturing key relationships that drive exceptional experiences for Sage colleagues, partners and customers.

In this podcast, we discussed how Sage Canada could help entrepreneurs with the TaxCycle Integration and advise how businesses can move forward through these challenging times

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Welcome to CanadianSME small business podcast, today we are chatting with Robert Gaureau.

Robert Gauvreau is an award-winning CPA and founding partner of Gauvreau & Associates CPA who specializes in helping entrepreneurs grow, scale and turns a profit. With upwards of 500 clients including businesses recognized on Fortune 500 and Growth 500 in North America, Robert’s firm not only provides advisory, accounting and taxation services but also helps entrepreneurs find financial success and generate significant wealth.

Observing the hectic situation in the world right now it’s important for businesses to really stay on top of the measures that governments are taking in regard to tax deadlines and reliefs.

In this podcast, Robert shared his tips on accounting and we discussed how important is it for small businesses to be aware of any risk ahead?

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The statistics have shown retail settings to be a low source of COVID infection: approximately 0.25% of cases (or about 1-in-every 400 cases). As The Voice of Retail, Retail Council of Canada (RCC) is here to help retailers navigate through this crisis.

Learn how RCC is advocating a support plan for safe recovery and reopening in Ontario with our chat with Diane J. Brisebois, president and CEO of Canada's Retail Council.

In this episode, we discussed some of the initiatives the Retail Council of Canada (RCC) has put in place to help small businesses during these challenging times, some of the challenges Diane has seen retailers face during the pandemic as well as and her advice to small business owners to help them return to the new normal.

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In the face of the global COVID-19 pandemic, entrepreneurs have to face a new reality. Many businesses are adapting to how they operate and serve their customers. Those with retail locations are now focused on their e-commerce platforms, and some are just beginning or paying more attention to it. 

While businesses of all sizes are feeling the impact, many small to medium-sized businesses may need the most help in trying to adapt and navigate at this time. 

In this podcast, we chatted with Paul Gaspar, Director of Small Business at UPS Canada to discuss the most vital challenges that small businesses will face post-COVID and how UPS Canada is helping them with some of the initiatives that have been put in place to help small businesses during these challenging times.

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“Being a woman entrepreneur in Canada came with some significant challenges and barriers” says Nancy Wilson, CEO and Founder of the Canadian Women's Chamber of Commerce. The first (and only) Chamber of Commerce in Canada that represents the unique and diverse voices of women-identified entrepreneurs and business owners.

Learn more about the real tools and resources available for growth and valuable connections that are useful for women entrepreneurs, Nancy's advice to women entrepreneurs and how you can be a member of CanWCC.

In this episode of the CanadianSME Small Business Podcast, we will discuss some of the challenges and barriers in Canada that women entrepreneurs face and how the Canadian Women's Chamber of Commerce is helping.

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CEO and founder of Nerds On Site Inc, Charlie Regan, is ready to take on the world. Through his expertise,  dedication, and years of experience in the tech industry, Charlie has made the company one of Canada’s highest IT solutions company.  Understanding that the technology industry is evolving at an increasingly fast rate, Charlie brings an innovative approach with his team to ensure that clients are getting the best IT solutions in the market. 

Learn more about how Nerds On Site specializes in providing cost-effective, leading-edge solutions to Small and Medium-sized Enterprise (SME), serving as the complete SME IT solution specialists.

In this episode of CanadianSME Small Business Podcast, we discussed cybersecurity for small businesses, how business leaders and aspiring entrepreneurs can bounce back from uncertainty, start businesses under challenging circumstances and advise small business owners.

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Whether businesses have pivoted successfully or are still struggling, most still have a short-term focus and remain largely reactive. What’s needed now is to take a breath, look over the horizon into 2021 and plan for what’s possible in the next year, even in the face of large uncertainty.

Want to go from overwhelm to 8 figure exits, from having groups of workers to high functioning teams and from stagnant revenues to doubling income? Learn all about it from Warren Coughlin, a business coach, consultant, trainer and facilitator, who has worked with ethical entrepreneurs and mission-driven organizations to help them build businesses that mater. 

In this episode, we discussed how small businesses could better adapt to the changing times ahead. Three phases are essential for every entrepreneur to know and how businesses can effectively implement the strategic plan.

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Entrepreneurial Resilience during challenging times

CanadianSME small business magazine had a chat with Danish Yusuf, an entrepreneur based out of Toronto. In this podcast, we discussed what motivated Dinesh to start his company Zensurance, where he draws his motivation and inspiration to continue to move forward, and how retailers can better protect their business during these challenging times.

Danish Yusuf is the Founder and CEO of Zensurance, a Toronto-based technology company revolutionizing the property and casualty insurance space. 

After completing his degree in Engineering at the University of Toronto, Danish went on to Harvard Business School, where he graduated in 2009. Before starting Zensurance, Danish was a leader in McKinsey & Company’s Digital Financial Services practice, focusing on both Insurance and Banking clients. During this time, he realized how underserved small business owners were by these larger insurers, and how often they were left as an afterthought as big business was prioritized.  

Danish founded Zensurance in 2016 to provide a unique, modern and affordable solution to small businesses and help bring the latest technology innovations to the industry. Zensurance works with leading Canadian companies to change the way small businesses manage all their insurance needs.

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Discover what the power of technology can do to enable small businesses to succeed during the COVID-19 Pandemic through this episode where we chatted with Garrick Tiplady, Managing Director at Facebook Canada.

Garrick is a global business leader with twenty years of experience managing and advising businesses at innovative, mission-driven companies.

In this episode, we discussed some of the initiatives that Facebook Canada has put in place to help small businesses, Garrick’s thoughts on how entrepreneurs should bounce back from uncertainty as well as consumer trends that businesses can apply to their 2021 roadmap.

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In the past 20 years, the Black Community in Canada has doubled in size  – and as our community continues to grow, so does our contribution to the Canadian economy. We recently had the chance to with Andrea Barret, President of the Canadian Black Chamber of Commerce.

Andrea has been with the Chamber since its inception and is responsible for leading a team that contributes to creating and supporting Black-owned businesses across the country.

In this podcast, we are discussing how Andria perceived the changes that happened since the pandemic arrived, the initiatives that the Canadian Black Chamber of Commerce has put in place to help small businesses during these challenging times, and also her suggestions on how black business leaders and aspiring black entrepreneurs can bounce back from uncertainty and start businesses under challenging circumstances.

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Welcome to CanadianSME small business podcast, today we are chatting with Paul Roman from Amex Bank of Canada.

Paul Roman is Vice President & General Manager of Global Commercial Services Canada at Amex Bank of Canada. Paul is responsible for the strategic direction, management and growth of a market-leading portfolio of business clients and prospects that spans the small business, middle market, and global multi-national segments. He leads a national team of 250+ employees who are focused on all aspects of the B2B payments space – from Card programs to integrated working capital management solutions.

In this podcast, we discussed the challenging obstacles for small businesses in Canada, his thoughts on how American Express supports working capital and cash flow solutions for businesses of all sizes across Canada, and his key advice to small business owners regarding adapting to the new normal.

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Welcome to the second episode of Canada Business Talks, presented by our exclusive banking partner RBC

Up-close & personal interaction with Jean-François Gagné, Founder and CEO - Element AI

Entrepreneurs are, by nature, influential individuals who are capable of great things. To maintain that greatness, an entrepreneur must be able to withstand any difficulties their organization may face. That is why any entrepreneur needs to have resilience during challenging times and be the lifeline that employees can support.

With the spread of COVID-19, entrepreneurs are facing unprecedented challenges. There is no doubt that many of our businesses and economies will get worse before they get better. It’s essential to learn how to self-manage and make critical business decisions during these times.

In today’s episode, Jean-François Gagné, Founder and CEO - Element AIwill discuss how you can revive your business during unpredictable times. This interactive session will teach you how to make better business decisions and build entrepreneurial resilience internally and externally. It will also give you the knowledge on how to be socially responsible, build better brand awareness, and address employees and customers. And adapt to the changing landscape as the economy reopens.

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We are living in unprecedented times, and small businesses in Canada are feeling the impact. We at CanadianSME want to make sure small businesses are equipped with the right knowledge and tools and are prepared for the new normal.

Recently we had a chance to chat with Tabatha BULL, President and CEO, Canadian Council for Aboriginal Business.

Tabatha is Anishinaabe and a proud member of Nipissing First Nation near North Bay, Ontario. She is the President & CEO of Canadian Council for Aboriginal Business working with Aboriginal and non-Aboriginal businesses to help strengthen a prosperous Indigenous economy and Canadian market. Also, a member of the Ontario Chamber of Commerce board, Tabatha is committed to working with members to improve business competitiveness across all industry sectors. Prior to her current role as CEO, Tabatha joined CCAB in the fall of 2018 as Chief Operating Officer.

Tabatha, an electrical engineer from the University of Waterloo, led the First Nations and Métis Relations team at the IESO, Ontario’s electricity system operator. Supporting and advising Canada’s energy sector, academics and organizations to ensure a collaborative approach with Indigenous leaders, communities, heads of industry and government, Tabatha sits as a member on both the Positive Energy Advisory Council and the C.D. Howe Institute’s Energy Policy program.

The Canadian Council for Aboriginal Business (CCAB) positions Aboriginal business at the focal point for strengthening Aboriginal communities, promoting progressive and prosperous relationships, and growing a new economy based on mutual respect and shared prosperity.

CCAB provides an array of business development offerings, including certification for Aboriginal-owned businesses (CAB) and companies with Progressive Aboriginal Relations (PAR). TFAB (Tools and Financing for Aboriginal Business) connects Aboriginal entrepreneurs with tools, training and networks to strengthen and scale their businesses.

CCAB builds bridges between Aboriginal and non-Aboriginal peoples, businesses, and communities through diverse programming, providing tools, training, network building, major business awards, and national events.

Today we are discussing the changes that happened since the pandemic arrive, some of the initiatives that the Canadian Council for Aboriginal Business has put in place to help small businesses during these challenging times challenges that Aboriginal Businesses will face post-COVID and her advice to entrepreneurs.

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Today we are chatting with Darrell Schuurman,Co-Founder and CEO of the Canadian Gay and Lesbian Chamber of Commerce

As a Co-Founder and CEO of CGLCC, Darell Schuurman has been committed to CGLCC's mission since 2003. He is a former Managing Partner at DNA Marketing group and has a background in business, sales and marketing. He is the Co-Founder of Travel Gay Canada.

In this podcast, we discussed the challenging obstacles for LGBT-owned businesses in Canada to overcome this pandemic, his thoughts on Diversity and inclusion, how to create a thriving and inclusive Canadian economy and also his key advice to LGBT+  entrepreneurs  during these challenging times

For more information, please visit: www.cglcc.ca

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Futurpreneur Canada recently announced the launch of the RBC Rock My Business Start-Up Awards, eight awards of $10,000 each given annually to diverse, young, aspiring entrepreneurs who participate in Futurpreneur’s newly expanded, three-part digital workshop series Rock My Business, and then develop and submit a completed business plan and cash flow statement.

Starting in 2017, the quarterly Rock My Business workshop series has been funded by RBC Foundation, in support of RBC Future Launch (the bank’s $500 million commitment to empower Canadian youth for the jobs of tomorrow). Since then, it has equipped more than 1,800 young, aspiring entrepreneurs from across Canada with the skills, confidence and knowledge needed to launch a business, enabling them to work toward developing a launch-ready business plan and realistic cash flow statement, guided by Futurpreneur’s expert business advisors.

At the onset of the COVID-19 pandemic, Futurpreneur pivoted to continue supporting aspiring entrepreneurs by reworking the in-person workshops into a digital offering, allowing for greater national participation.

To apply for an RBC Rock My Business Start-Up Award, participants who attend both the Rock My Business Plan and Rock My Cash Flow workshops before the end of March 2021 will need to prepare, refine and submit their completed business plans and cash flow statements by the end of May 2021. The winners will be announced in June 2021.

To know more about Rock My Business Series, we had a chat  with  Karen Greve Young, CEO of Futurpreneur Canada.

Karen Greve Young is the Chief Executive Officer of Futurpreneur Canada, Canada’s only national organization dedicated to supporting young entrepreneurs. Futurpreneur’s unique model combines funding, mentorship and start-up programs to fuel the success of thousands of young entrepreneurs in every Canadian province and territory.

Karen is an accomplished non-profit leader dedicated to fostering inclusive economic and social prosperity through new approaches and partnerships.

Prior to joining Futurpreneur in 2018, Karen was the Vice President, Corporate Development & Partnerships at MaRS Discovery District, a global innovation hub based in Toronto. During her seven-year tenure, Karen led corporate strategy development, implementation and measurement, managed a global network of innovation partners and oversaw community engagement including marketing, communications and events.

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CanadianSME has a chance to chat with Hon. Minister Victor Fedeli, Minister of Economic Development, Job Creation and Trade, and Chair of Cabinet.  

Hon.Victor Fedeli is a lifelong entrepreneur, successful business person, author, and philanthropist, serving in the Ontario government as Minister of Economic Development, Job Creation and Trade, and Chair of Cabinet.

His business experience led his firm Fedeli Corporation to be ranked 34th in the Top 50 Best Places to Work in Canada in 1989. It also served him well, when he was elected to two terms as Mayor of North Bay from 2003 to 2010. As Mayor, Vic focused on fiscal prudence and economic development, restoring hope and solvency to North Bay.

We discussed the challenging obstacles for small businesses in Canada, programs and resources that the government implemented to help SMEs keep afloat during the current crisis and also his key advice to small business owners during these challenging times.

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There are many ways Canadians can help stop the spread of COVID-19, but as demand for safe and effective PPE continues to increase, the need to produce and supply medical-grade PPE domestically is critical in the fight against the virus.

To address this gap, recently, CSA Group announced the opening of Canada’s first accredited, special-purpose laboratory dedicated to testing and certifying the safety of medical-grade PPE, including masks, filtering facepiece respirators, medical gloves, protective drapes and apparel such as surgical and isolation gowns, intended for use across Canada.

Manufacturers have been increasing production for these crucial supplies during the pandemic to meet the high levels of demand to protect Canadians who are immunocompromised and on the front lines facing COVID-19 every day. With CSA’s facility, businesses can feel secure purchasing CSA certified PPE for their workforce and have greater access to these crucial supplies domestically.

Recently we sat down with Dana Parmenter, Commercial Vice President, Industrial

Dana Parmenter was appointed Commercial Vice President, Industrial on June 1st, 2016.  In this role, Mr. Parmenter is responsible for leading and developing CSA Group’s global commercial market sector strategies, and anticipating industry and market developments and activities.  He is accountable for determining strategic business opportunities for the Industrial business and developing effective sales and marketing plans that reflect customer needs.

Prior to this role, Mr. Parmenter was the Global Business Unit leader for the Hazardous Locations (Hazloc) & Photovoltaics business segments at CSA Group where he was responsible for developing and implementing a global strategy. Mr. Parmenter has also served as Managing Director for CSA Group in the United Kingdom, heading up the Sira group of companies, acquired by CSA in 2009.  His extensive experience includes implementing initiatives for integration, procurements, accreditation, key account management, strategy, alignment and efficiency in both sales and operational capacities.

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Recently OVHcloud Start-Up Program Opens Up To Scaleups For Its 2020 Edition

After a successful 4 years effectively supporting over 2000 startups around the world, the newly named "OVHcloud Startup Program" relaunches in 2020 and marks the start of an improved program. Startups who join the 1-year program will receive specific tech support and credits on OVHcloud products right from the get-go. Together with a strong ecosystem of business partners, the OVHcloud startup Program provides reliability and security to innovative businesses, helping you facilitate exponential, and international growth

With a strong presence in Canada since 2011, OVHcloud is a global and the leading European cloud provider operating 400,000 servers in its own 30 data centres in 4 continents.

We had the opportunity to chat with Malgorzata Ratajska-Grandin.

Małgorzata Ratajska-Grandin is a Global Leader at OVHcloud Startup Program. Previous to this role Małgosia held the position of President of Carrots Foundation, an international non-profit organization whose main mission is to attract women to the tech sector. She co-founded a mobile health startup Yagram Health. In 2017 she was rewarded with the title Innovator under 35by MIT Technology Review for the mobile app dedicated to mums-to-be. She received her M.A. in Political Sciences from Warsaw University, she studied at Sciences Po Paris and received a French Government fellowship for her second Master at Université Panthéon-Sorbonne. In 2018 was nominated for the prestigious International Visitor Leadership Program for Women Leaders in STEAM, in which she represented Poland. Małgosia is a mother of two wonderful girls Zofia and Julia.

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Hi everyone, this is Sheliza Yacoob from CanadianSME business magazine, please join me in welcoming, Anne Genge CEO of Alexio Corporation, Alexio is Canada's Cyber Risk Solution for Healthcare & Small Business

Anne is 2020 CDM 'Most Innovative Woman in Cybersecurity'. She is a Certified Information Privacy Professional with a specialization in healthcare. She also holds certifications for HIPAA Security and PCI Compliance. With over 20 years of experience, Anne knows the challenges healthcare providers face with technology. She and her team at Alexio Corporation work with small businesses and healthcare professionals to minimize data risk and keep business systems running smoothly.

Alexio is also sponsoring this year's Excellence in Data Privacy & Security award,

Data privacy & security are not just legal requirements, enacting them ensures business success and sustainability. The Excellence in Data Privacy & Security Award is given to the company that has proven that data privacy & security are a top priority.

Businesses who demonstrate that they have a formal privacy officer, have written policies in place, implement proper network security measures, and invest in security awareness training will be considered for this award, and is the main factor judges will refer to when it comes to choosing the winner.

Small Businesses of all industries (who are not IT or security companies) are eligible under this category.

Please visit www.smeawards.ca to apply now.

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Royal Bank of Canada, last week announced the results of Canada United, a nationwide movement to support Canada’s local and small businesses during COVID-19.

The movement featured more than 70 corporate brands, the national network of the Canadian Chambers of Commerce, and Canadian business associations who rallied together in support of Canada’s small and local businesses. Cities across the country also did their part, with 44 municipalities making official proclamations in honor of the Canada United Weekend, which took place August 28 - 30.

The Canada United movement, with the support of the Federal Government, also raised more than $14 million for the Canada United Small Business Relief Fund. The fund will provide thousands of eligible small businesses with grants of up to $5,000 to cover expenses related to personal protective equipment (PPE), renovations to accommodate re-opening guidelines and developing or improving e-commerce capabilities.

To know more about Canada United Movement, please join me in welcoming Lori Darlington, Vice President, Small Business and Strategic Partnerships, RBC.

Small business owners who are interested in the program can visit GoCanadaUnited.ca to learn more about the grant and eligibility criteria.

Lastly, as businesses continue to respond to the uncertainty caused by COVID-19, there are a number of RBC resources available that can help clients prepare for the new normal. To learn more, business owners are encouraged to explore RBC’s Small Business Navigator hub online at www.rbcroyalbank.com/business/small-business-navigator/index.html

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Hi Everyone, this is Sheliza Yacoob from CanadiaSME Small Business Magazine, please join me in welcoming Anna Sinclair – a mom of 2 boys under 4 – who started an initiative for moms who own small businesses and have been impacted by COVID who deserve the chance to keep going.

She started the company The Total Mom Inc. in 2017 after she wasn't getting the support she needed as a working mom which led her to produce The Total Mom Show which was the first-ever large-scale holistic festival for moms. After having to cancel 3 major events this spring which was her company's bread and butter, she spent day and night since April with 2 small children trying to attract business development centers, banks, and brands to support her in the mission of turning a business competition into something more!

The Total Mom Pitch is a competition that aims to support entrepreneurship among moms. We believe that a community of women who stand together, succeed together and that is why we are connecting successful female leaders with ambitious moms.

Pitch your business for a chance to win a $10,000 cash prize along with $20,000 in business services, including mentorship from A-List Coaches and Entrepreneurs!

The Pitch allows moms across Canada who own a small business to participate and connect with other entrepreneurs during the competition and beyond while receiving expert feedback. The initiative recently got the attention and support of Scotiabank Women’s Initiative and Visa Canada “She’s Next” which is huge for any small business to get. If a small-town mom can do something like this, thousands of Canadian moms can get online and make it happen too!

Canadian moms can apply from now to the Deadline: November 12, 2020

Apply online ttmp.thetotalmomshow.ca

The finale is on March 15th, 2021 which will bring together students, small business owners, executives, and business ecosystems to help us all get back on track.

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CanadianSME small business magazine has always encouraged and supported women entrepreneurship. It is our goal and mission to support and promote women entrepreneurs across Canada. Today, we had a chat with our businesswoman of the month, Cara Hirsch, Founder of Hirsch + Associates, and discussed the opportunities and challenges women entrepreneurs face.

The 31-year-old Winnipeg native started her namesake real estate consulting company, Hirsch + Associates, in January 2019 after

leaving Milborne Group, where she worked for 9 years before deciding to venture off on her own. With over 10 years of

experience in the Toronto market, she has sold 7,800 units and has launched 30+ successful projects to date, from inception all the way until they are built. As a real estate investor herself (she began buying a property at just 24-years-old), it only seemed fitting that she take the next step in her career and start her own firm.

In an industry that is slow to change, largely male-dominated, and saturated with companies that have been passed down

generationally, it can be daunting to start your own business. However, it has proved to be a successful decision as Hirsch +

Associates impressively launched two large developments just shy of 1,000 units, selling just under $1 billion in revenue in their first year.

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We had the opportunity to chat with Patrick Diab, Chief Product Officer, Moneris on their new initiative to help small businesses to move online easier, Moneris Online.

Moneris Online allows small businesses to use Bookmark’s Artificial Intelligence Design Assistant (AiDA) to build a personalized, fully functional website in a matter of minutes. To complete the e-commerce site, Moneris Checkout and fraud protection tools like Moneris Kount and 3-D Secure are integrated into the shopping cart to enable quick and secure payments.

“In today’s economy, helping small businesses start with an online store or taking their business online is critical to their livelihood,” said Patrick Diab, Chief Product Officer, Moneris. “Our ability to provide merchants with an e-commerce package that they can easily and quickly put to use is a testament to our commitment to help Canadian small businesses succeed.”

In January, Moneris announced its investment in, and partnership with, Bookmark to deliver online business solutions. Moneris Online is the first major integration between the two companies.

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Miki Velemirovich, President of Cargo, had a chat with Honourable Mary Ng Minister of Small Business, Export Promotion, and International Trade, and discussed export promotion, women entrepreneurship.

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In this episode, we chatted with Chris Fabes, Canadian Channel Leader for Lenovo North America, and discussed about the products Lenovo offers to small business owners to work efficiently, also his thoughts on how the global pandemic is inspiring new innovations in the tech industry.

About Chris Fabes;

Big picture and out of the box thinker with a hunger for constant learning, customer experience, and true focus on people being the best asset and most valuable currency. He is a bilingual, results-oriented leader with over 14 years of working practice in customer experience, sales and marketing.

Curiosity fuels his passion and giving without expectations are at his core which transcends business and enters the way he deals with relationships and investment in others. Hustle and grit are two ingredients that make up his hunger for always pushing boundaries and creating new paths, welcoming bold and free-thinking. He’s a millennial, bucks expectations by being a leader with ink, and can be heard expressing his interests of basketball, great beer, music, and memorable experiences.

Chris lives in Montreal with his wife, two daughters, and a couple furry tail-wagging friends.

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Recently we  had the opportunity to chat with  Lindsay Nahmiache, CEO of Jive PR + Digital.

Recognized as one of the 100 Most Powerful Women by the Financial Post, an Enterprising Women of the Year, Top 40 Under 40, PROFIT: Top Female Entrepreneurs, and ambassador to UN for Women's Entrepreneurship, Lindsay helps companies create financial and social impact in the brand and entertainment industries.

As co-founder and CEO of Jive PR + Digital, an award-winning public relations agency in Los Angeles, Vancouver and Toronto, Lindsay and her team are known for using creative storytelling to get people's attention and turn them into loyal customers.

An ambitious entrepreneur, Lindsay returned to North America to start Jive after six years working abroad for E! Entertainment in London, UK and Contiloe Films in Mumbai, India.

We discussed challenges and opportunities for women entrepreneurs, diversity and inclusion in today's world and social media for small businesses.

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TECHNOLOGY HAS BEEN ESSENTIAL IN HELPING CANADIAN BUSINESSES ADAPT AND THRIVE, IN ORDER TO STAY COMPETITIVE DURING THESE TIMES AND CONTINUE SERVING THEIR CUSTOMERS.

*Salesforce Canada and Maru/Blue Omnibus Data - June 10-25, 2020

● 83% of businesses agree that technology has allowed their business to quickly pivot and adapt in today’s business environment

● Six in 10 businesses who were prepared to reopen felt ready to do so because they were able to use technology to quickly pivot

● When asked about future shopping behaviours, if stores were to fully reopen tomorrow:

○ A third (33%) of Canadians say they would shop in-store, no problem

○ 30% of Canadians say they would split their shopping between in-store and online

○ 17% of Canadians say they would only shop in-store for necessary products and services that are not available online

CanadianSME small business magazine had the opportunity to chat with Vala Afshar, Chief Digital Evangelist at Salesforce

Vala Afshar is an award-winning inventor and sought after expert in digital business transformation, digital marketing and emerging technologies like artificial intelligence and virtual reality. As Chief Digital Evangelist at Salesforce, Vala collaborates with C-suite executives, industry analysts and thought leaders from around the world on opportunities for digital change. He’s also been recognized as the top influencer to CMOs on Twitter by Fortune Magazine.

Today we discussed the general business trends right now, tech challenges for small businesses and how to overcome those challenges, how Salesforce is helping businesses in embracing technology in their journey to the new normal and his advice to entrepreneurs during these challenging times.

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Today we had the chance to chat with Anne De Aragon the Vice President and Country Manager for GoDaddy Canada

Anne De Aragon is the Vice President and Country Manager for GoDaddy Canada, the company that empowers everyday entrepreneurs. In this role, she is responsible for all GoDaddy operations in Canada, leading the charge on business strategy and growth in Canada. Anne De Aragon joined GoDaddy in 2015 bringing her expertise of the small business and entrepreneurial landscape in Canada to the team. Throughout her tenure at GoDaddy, she has worked closely with Canadian SMBs to understand their needs to help them reap the benefits of having an online presence. Anne has also been a driving force behind GoDaddy’s partnership with the Toronto Raptors for the past three years, resulting in some of the most successful branding campaigns in the company’s history.  

In this episode, we discussed how GoDaddy Canada helped and helping Canadian small business owners during Covid-19, why an online presence is a must for small businesses and she also shares her thoughts on the recent survey by GoDaddy survey that was commissioned by Logit Group. 

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Today, we have TARA HUNT, CEO + PARTNER, TRULY INC

Tara is a digital marketing "native" (meaning she’s been working in digital since 1992, not that she’s a millennial) with over 19 years of experience, the author of one of the first books on how the social web is changing business and a professional public speaker. She has also created and executed proven digital and social strategies across multiple industries.

She not only talks the talk of building community and creating content online, she also walks the walk. She is a LinkedIN Influencer, followed by almost 200,000 people. Her Slideshare presentations have been viewed over 2.5 million times. She is in the top 5% of Twitter users worldwide with over 52,000 followers.

She is one of the most respected and cited thought leaders in audience development — how to understand the audience, what delights them, what they will respond to, and where/when/how to reach them. She combines a data-centric with a human-centric approach to building an audience, leaning heavily on insights into consumer patterns and behaviors while keeping an eye on online trends and changing expectations.

Today we are discussing marketing strategies for small businesses during the crisis, her recent launch of Phlywheel: The New DIY Marketing Platform for SMBs Who Need Agency Expertise at Fraction of the Price and also women entrepreneurship.

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Today we are with Colin McIsaac, Executive & General Manager at Lenovo Canada

As Lenovo’s General  Manager of Canada, Colin is responsible for sales, operations, culture, strategy and customer satisfaction of the region. He has overall P&L responsibility for Commercial, SMB and Consumer products through all major routes to market. Colin’s 23 years of experience spans multiple roles, opportunities, and experiences in the technology business. He has held numerous key leadership positions in both Canada and the US at both Lenovo and IBM. He is passionate about driving broad market engagement and has a strong desire to help enable the customer journey to successful business outcomes. Colin has a Bachelor of Commerce degree from the University of Toronto, Canada and sits on the Board of the Information Technology Association of Canada (ITAC) and First Robotics Canada.

Today we are discussing technology for small businesses, his thoughts on Future of Work,  How Lenovo is helping small businesses during these challenging times and his advice to small business owners to adapt to the new normal.

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Hello Everone, this is Sheliza from CanadianSME Small Business Magazine, please join me in welcoming Nicholas Reichenbach, Founder, and CEO of Flow Alkaline Spring Water.

Nicholas Reichenbach, 42, is the founder and CEO of Flow Water, an Ontario-based company that packages alkaline spring water in eco-friendly Tetra Paks in Aurora, Ont.

A seasoned executive & serial start-up, investor and consumer product entrepreneur, Nicholas has built a robust track record, founding, creating and building multiple businesses in the consumer goods, social media, internet/mobile technology, entertainment and hospitality space; Flow ( a socially responsible water company), Mindfull INC (an organic Food & Beverage company), Rabbit (a leading social video chat platform venture-backed by Google Ventures, CrunchFund and other leading VCs).

Today we are talking about entrepreneurship, resilience and also discusses his recent launch and inspiration behind Collagen

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Please join me in welcoming Nunzio Presta.

Nunzio Presta is an ex pro hockey player turned entrepreneur! He is also the Founder & CEO of BizON, an online marketplace with over 10,000 active users looking to buy, sell and grow businesses or franchises every day.

Nunzio is equipped with a wealth of knowledge when it comes to identifying, building and funding businesses – in addition to being a thought leader on social selling, digital marketing, leadership & entrepreneurship through acquisition. He sits on the board of multiple startups and is part of Startup Canada’s Entrepreneur Success Advisory Council.

Today we are talking on buying or selling a business in these challenging times, entrepreneurship Top 25 Business Brokers in Canada report and his advice to small business owners.

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Hello everyone, this is Sheliza from CanadianSMe Small Business Magazine, please join me in welcoming Miki Velemirovich, president of Cargo.

Today we are discussing how big brands can get connected to small businesses during these challenging times and help them in their journey of surviving, reviving and thriving.

Miki Velemirovich is the President of Cargo, a full-service marketing and advertising agency that specializes in helping big brands market to small businesses. Cargo is an expert in the Business to Small Business space coining the term B2SB Marketing®. Prior to joining Cargo, Miki spent 20 years with big brands like IBM and Mercedes-Benz, in a variety of sales and marketing roles so he knows how to build strategies that drive results and move the needle. And this same experience enables him to understand the pain points of big brands trying to market to small businesses: while leading marketing for the commercial vehicle division of Mercedes-Benz, he spent countless hours understanding the motivations, behaviours and the drivers of small business owners in order to reach them more successfully. Now, his quest persists – to continue to build the Business to Small Business Expertise and help big brands be more successful in reaching this highly emotional target.

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Today we are talking to Perrin Beatty, President and CEO, Canadian Chamber.

The Canadian Chamber of Commerce and Salesforce recently announced 62 businesses received the $10,000.00 grant from the Canadian Business Resilience Network Small Business Relief Fund.

More than 1100 small businesses across Canada applied to the relief fund. The recipients best demonstrated their financial strain, how the business will use the grant to change or innovate, how the change or innovation will sustain the business’s recovery and allow it to prosper, and how the grant will support the role each business plays in their community.

The fund was managed by the Canadian Chamber of Commerce and made possible through the generosity of Salesforce. The funding was designed to help small businesses across the country stay afloat and support their recovery efforts, paying salaries, retrofitting their workplaces and acquiring technology to adapt their business model.

The Canadian Chamber of Commerce helps build the businesses that support our families, our communities and our country.

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Born and raised in Montreal with an East Indian heritage, Priya Chopra is the founder and CEO of 1Milk2Sugars, a thriving public relations agency specializing in influencer marketing, social media and media relations.

Priya launched 1Milk2Sugars in 2012 and expanded its footprint within a year, making it one of Montreal’s only boutique agencies to penetrate the national media hub of Toronto. During that same period, Priya helmed the creation of 1Milk2Sugars’ social media division, giving her team first-mover advantage in the now-critical digital space.

In this episode, Priya discussed women entrepreneurship, diversity and inclusion, and how to establish your brand purpose.

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CanadianSME had the opportunity to discuss the impact of COVID-19 on Small Businesses with Dan Kelly, he also discussed the initiatives CFIB has implemented to help small businesses reopen smoothly.

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In 2010, Kirk co-founded Wave, and has since guided the company to 400,000 active small businesses registered, 260+ people on the Wave team, and over $100 million in funding raised from investors around the world. In 2019, he and wave were named Most Admired CEO and Most Admired Corporate Culture by Waterstone. Wave was acquired in June 2019 by H&R Block for over $537M – the 7th largest tech exit in Canada since 2001. Under Kirk, Wave has won numerous awards for leadership, culture, and innovation, including the Deloitte Fast 50, the KPMG Fintech 100, and Great Place to Work Canada. In addition, Kirk has served as advisor to the Next 36, and provides mentorship to young entrepreneurs and startup visionaries.

Kirk shares insights and strategies on how small businesses can avoid common pitfalls when running a small business and finding support and solutions which allow them to focus on what they do best – growing their business.

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CanadianSME had the opportunity to chat with David Smith and David Town, from Virtual Leadership Matters, they are offering a COMPLIMENTARY Virtual Interactive 1-hour Learning Session where you can Gain powerful insights from expert professionals ready to help you successfully navigate the unknowns of managing virtual teams in order to maintain and enhance Productivity.

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CanadianSME had a chat with Steve McLellan, CEO of Saskatchewan Chamber of Commerce and discussed how the Saskatchewan Chamber of Commerce is helping Saskatchewan businesses to adapt to the new normal.

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CanadianSME had the opportunity to chat with Rocco Rossi, President & CEO of Ontario Chamber of Commerce (OCC).

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CanadianSME discussed how Google Canada is helping 50,000 Canadian small businesses get online by 2021 with Fab Dolan, the head of marketing at Google Canada.

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