Material Handling Masters Podcast: Recent Episodes
MHEDA
Hear material handling industry economic insight, trends and member perspectives when you listen to MHEDA (Material Handling Equipment Distributors Association) podcasts. Learn what thought leaders in our industry have to say about improving business operations and staying relevant in a changing industry.
Introducing the Quarterly Industry Sentiment AnalysisIn this episode of MHEDA Talks, host Katie Richards welcomes Tim Dawson, Chief Research Officer at Interact Analysis, to discuss MHEDA’s new partnership with Interact Analysis and the value of industry sentiment data.
Tim shares how sentiment reports help capture the industry’s collective outlook by measuring trends in areas such as new orders, backlog, sales cycles, deal size, lead times, staffing, and employee retention. Unlike traditional benchmarking reports that require detailed financial input, sentiment reports provide a quick and confidential way for members to share their perspective on current market conditions and future expectations.
The conversation explores how sentiment data complements economic reports and other industry resources by providing a real-time view of how material handling professionals are experiencing market conditions. Tim also explains how members will be able to compare trends across MHEDA’s business communities—including industrial trucks, storage and handling, and systems integration—to gain additional context and perspective.
Listeners will learn how sentiment analysis can help leaders benchmark their business against industry peers, identify emerging trends, and better understand the challenges and opportunities shaping the material handling market.
Key Topics Discussed* Understanding industry sentiment analysis * Key metrics tracked in the quarterly report * Industry sentiment vs. economic reporting * Using sentiment data to support decisions * Benchmarking against industry peers * Insights from the MHEDA and Interact Analysis partnership * Identifying emerging industry trends and challenges
About Tim DawsonTim Dawson is the Chief Research Officer at Interact Analysis, a leading market intelligence firm specializing in supply chain automation, robotics, warehousing, and industrial technology. With extensive experience in market research and economic analysis, Tim leads the company’s research initiatives, helping businesses understand market trends, industry performance, and future opportunities. He is passionate about transforming complex data into actionable insights that support strategic decision-making across the material handling and supply chain industries.
More from Interact AnalysisManufacturing Industry Output Tracker (MIO)
Exclusively available to MHEDA members, this quarterly report provides insights into global manufacturing output and machinery sector trends to help you plan for the future. Explore regional forecasts, understand changes in industrial demand, and gain perspective on the economic forces shaping manufacturing markets. . — Learn More!
In the July 2026 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.
Key Topics Discussed in this Episode:* Industrial growth outlook * Inflation & pricing pressure * Business investment strength * Consumer spending trends * MHEDA markets dashboard
To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.
About ITR EconomicsITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.
Influence, Trust, and the Social Skills That Will Define Tomorrow’s LeadersIn this episode of MHEDA Talks, host Katie Richards sits down with leadership expert, workplace performance specialist, and Emerging Leaders Conference keynote speaker Henna Pryor to explore how professionals can stand out in an increasingly AI-driven world. Henna shares insights on influence, communication, adaptability, and why human-centered skills are becoming more important—not less—as technology advances.
From navigating uncertainty to building meaningful relationships and increasing your impact, this conversation offers practical takeaways for leaders at every stage of their career.
Key Topics Discussed Why human skills remain a competitive advantage in an AI-driven workplace. * How influence and communication are evolving in today’s business environment. * The importance of adaptability when facing uncertainty and change. * Practical strategies for building stronger professional relationships. * Insights from Henna’s upcoming book, The Signal Gap*.
About Henna PryorHenna Pryor is a workplace performance expert, keynote speaker, and author who helps organizations strengthen communication, influence, and leadership effectiveness. Known for her engaging, energetic, and research-backed approach, Henna has worked with global organizations to help professionals build confidence, navigate change, and create greater impact in their careers. She is the author of the upcoming book The Signal Gap, a modern guide to influence and communication in today’s workplace, featuring insights from leading thinkers including Adam Grant, Seth Godin, Robert Cialdini, and Dorie Clark.
Want to Hear More From Henna?Join us at the 2026 Emerging Leaders Conference July 15-16, where Henna will lead two interactive sessions focused on communication, influence, and leadership in today’s evolving workplace. Learn more and register today. — Learn More & Register Today!
Building a Workplace People Want to Be Part OfIn this episode of MHEDA Talks, host Katie Richards sits down with Meredith Shay, Owner & CEO of InCord, and Robin Ritz, Owner & VP of Sales and Marketing at InCord, to discuss what it takes to create a workplace culture employees genuinely want to be part of.
Recognized as a top workplace year after year, InCord shares how intentional leadership, consistent communication, employee feedback, and personal growth initiatives have helped shape a culture built on trust, accountability, and connection. Meredith and Robin also explore the importance of balancing business goals with employee well-being, creating meaningful work experiences, and leading with both vision and empathy.
Key Topics Discussed* Building a culture rooted in trust, consistency, and communicatio * The role of leadership alignment in employee engagement * Why employee feedback should drive continuous improvement * Supporting employees both personally and professionally * Creating meaningful workplace experiences that improve retention * How intentional culture-building strengthens long-term business success
About Meredith Shay & Robin RitzMeredith Shay is the Owner & CEO of InCord, a custom safety netting provider serving the material handling industry and other markets focused on workplace safety. Meredith is passionate about building strong teams, fostering accountability, and creating a workplace culture where employees can thrive.
Robin Ritz is the Owner & VP of Sales and Marketing at InCord. Robin is known for her people-first leadership style and focus on dream management, helping employees align personal goals with meaningful career growth while contributing to a collaborative and purpose-driven workplace culture.
What to Expect at MODEX 2026: Insights from MHIIn this episode of MHEDA Talks, host Katie Richards sits down with Daniel McKinnon, Chief Exhibitions Officer at MHI, to explore what attendees can expect at MODEX 2026—one of the largest and most influential trade shows in the material handling industry.
Daniel shares a behind-the-scenes look at this year’s event, highlighting new show floor features, expanded educational opportunities, and the continued growth of emerging technologies shaping the industry. He also discusses key trends driving attendance, including the rise of automation, increased interest from venture capital firms, and the importance of workforce development.
In addition, Daniel offers practical advice for both first-time exhibitors and attendees on how to plan ahead, maximize ROI, and make the most of the MODEX experience, while still leaving room for unexpected connections and discoveries.
Key Topics Discussed* New features and activations at MODEX 2026 * Growth of automation and emerging technologies * The role of startups and venture capital in the industry * Tips for first-time exhibitors and attendees * How to plan your schedule and maximize your experience * Balancing structured planning with spontaneous networking opportunities
About Daniel McKinnonDaniel McKinnon is the Chief Exhibitions Officer at MHI, where he leads the strategy and execution of major industry events including MODEX and ProMat. With extensive experience in trade show management and industry engagement, Daniel plays a key role in shaping experiences that bring together thousands of professionals across the material handling and supply chain sectors. He is passionate about creating opportunities for education, innovation, and meaningful connections that drive the industry forward.
Visit MHEDA at MODEX 2026Let’s Connect!
MHEDA is excited to attend MODEX, April 13-16, at Georgia World Congress Center in Atlanta. Unplug from the show floor and re-energize in the MHEDA Recharge Lounge. Enjoy a comfortable space to relax, grab refreshments, charge your phone, and spark new conversations with fellow material handling professionals. Conveniently located in the B Concourse (Room B210), MHEDA’s Recharge Lounge is your headquarters for connection, comfort, and community at MODEX 2026. — Learn More!
In the April 2026 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.
Key Topics Discussed in this Episode:* Economic uncertainty * Forecast revisions due to the middle east confict * Industrial production index * MHEDA markets dashboard
To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.
About ITR EconomicsITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.
How Leaders Build Teams People Don’t Want to LeaveIn this episode of MHEDA Talks, host Katie Richards sits down with Joe Mull, author, founder of Boss Hero School, and speaker at the 2026 MHEDA Convention, to explore what it truly takes to build a workplace where employees want to stay.
Joe shares insights from his research and experience in leadership development, challenging common assumptions about retention and engagement. He discusses why the idea that “no one wants to work anymore” misses the mark and reframes the conversation around quality of life, trust, and the overall employee experience. Joe also offers practical strategies leaders can use to strengthen commitment, improve retention, and create a more people-centered workplace.
Key Topics Discussed* Employee commitment vs. transactional thinking * The role of quality of life in retention * Why “No one wants to work anymore” is a myth * Stay interviews vs. exit interviews * Practical leadership habits that improve retention
About Joe MullJoe Mull is an award-winning author, Hall of Fame speaker, and the founder of Boss Hero School. With a background in leadership development across higher education and healthcare, Joe helps organizations improve employee commitment, reduce turnover, and build more human-centered workplace cultures. He is known for translating research and psychology into practical strategies that leaders can apply to attract, engage, and retain top talent.
Consolidation, Competition, and OpportunityIndustry consolidation continues to reshape the material handling landscape as private equity investment, acquisitions, and strategic mergers accelerate across the market. In this episode of Table Trends, CEO Lauren Reed joins MHEDA board members to discuss how consolidation is influencing competition, customer relationships, and long-term business strategy across the industry.
The conversation explores how private equity and large-scale acquisitions are changing the competitive environment—bringing both new opportunities and new pressures for distributors, integrators, and suppliers. Panelists share how companies are responding to larger competitors entering their markets, evolving vendor relationships, and shifting expectations from newly acquired customers.
Featured Guests* Lauren Reed, CEO, MHEDA * Lori Palmer, President, REB Storage Systems * Darin Boik, President, Advanced Equipment * Steve Strenck, Director of Sales, Gregory Poole Equipment
While consolidation can create uncertainty, the discussion highlights how strong customer relationships, agile operations, and a focus on service excellence remain key differentiators. As the industry continues to evolve, companies that stay adaptable and relationship-driven will be best positioned to navigate change and uncover new growth opportunities.
AI as a Business Tool, Not a BuzzwordAs artificial intelligence rapidly evolves, material handling companies are moving beyond curiosity and into practical application. In this episode of Table Trends, CEO Lauren Reed is joined by MHEDA board members to explore how AI is reshaping operations, decision-making, and customer experience across the industry. From contract reviews to service automation, the discussion highlights how companies are leveraging AI tools to improve efficiency while maintaining human oversight.
Panelists share how AI is streamlining complex and time-consuming processes. Contracts that once took hours to review can now be analyzed for key clauses and risk areas in minutes, helping leaders without in-house legal teams navigate increasingly complex agreements with greater confidence. Others are building customized AI tools to interpret technical manuals, support customer service teams with faster answers, and even create searchable employee handbooks that provide real-time internal guidance.
Operational automation is also taking center stage. One panelist describes how AI-driven analytics are automatically closing thousands of routine preventative maintenance work orders each month, freeing up staff to focus on higher-value tasks and improving billing accuracy. The result is not only greater internal efficiency but also a stronger customer experience through faster, more accurate service.
Featured Guests* Lauren Reed, CEO, MHEDA * Lori Palmer, President, REB Storage Systems * Darin Boik, President, Advanced Equipment * Steve Strenck, Director of Sales, Gregory Poole Equipment
Whether you’re just beginning to explore AI or actively integrating it into your operations, this episode offers real-world insight into how material handling leaders are using artificial intelligence to save time, reduce risk, elevate marketing efforts, and create more meaningful human interaction where it matters most.
Workforce Dynamics and the Next Generation of LeadershipAs workforce expectations continue to evolve across the material handling industry, companies are navigating new challenges around engagement, accountability, and leadership development. This episode of Table Trends brings together CEO, Lauren Reed and MHEDA board members to discuss how shifting workforce dynamics are influencing the way organizations communicate, manage teams, and build the next generation of leaders.
The conversation explores the growing importance of flexibility, open communication, and creating environments where employees feel heard and valued—regardless of tenure or generation. Panelists share how career pathing, stronger manager training, and more frequent employee check-ins are helping retain talent and drive engagement, while also reinforcing accountability through shared goal-setting and development planning.
Featured Guests* Lauren Reed, CEO, MHEDA * Lori Palmer, President, REB Storage Systems * Darin Boik, President, Advanced Equipment * Steve Strenck, Director of Sales, Gregory Poole Equipment
Whether you’re a dealer, integrator, or supplier, this episode offers practical insight into leading today’s workforce, developing future leaders, and creating a culture where employees stay engaged, motivated, and invested in long-term success.
In the January 2026 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.
Key Topics Discussed in this Episode:* Industrial sector growth * Consumer expectations * Subsiding economic uncertainty * Rising price index * MHEDA markets dashboard
To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.
About ITR EconomicsITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.
This report and its contents are the exclusive property of MHEDA and are intended solely for the use of its registered members. All rights are reserved.
Experience, Execution, and the Future of CompetitionAs the material handling industry looks toward 2026, competitive pressure is intensifying—particularly in the storage & handling and systems integrator space. New entrants, adjacent industries, and acquisition-driven expansion are reshaping the landscape, raising important questions about differentiation, execution, and long-term customer trust. In this episode of Table Trends, MHEDA leadership and board members unpack how competition is evolving and what it truly takes to succeed in increasingly complex solution-based markets.
The discussion highlights why systems integration and storage solutions are not easy markets to enter, emphasizing the critical role of experience, technical expertise, and disciplined execution. Panelists explore how strong customer relationships, deep operational knowledge, and an understanding of permitting, safety, and installation requirements serve as key defenses against growing competition.
Featured guests also address the risks of overextending into unfamiliar solution areas, noting how a single misstep can jeopardize long-standing customer relationships. From automation to rack and storage projects, the conversation reinforces that winning in today’s market depends on knowing your customer, understanding their business, and delivering well-executed solutions—not just selling products.
Featured Guests* Lauren Reed, CEO, MHEDA * Lori Palmer, President, REB Storage Systems * Darin Boik, President, Advanced Equipment * Steve Strenck, Director of Sales, Gregory Poole Equipment
Whether you’re a dealer, integrator, or supplier, this episode offers valuable insight into navigating increased competition, protecting customer trust, and positioning your business for sustainable growth in a rapidly evolving industry.
Raising the Bar on Customer ExpectationsAs customer expectations continue to evolve across the material handling industry, speed, transparency, and partnership are becoming critical differentiators. In this episode of Table Trends, industry leaders discuss how dealers, integrators, and suppliers are adapting to these changes while maintaining healthy margins.
The conversation explores the shift from transactional relationships to long-term partnerships, with customers increasingly looking to suppliers for advisory support, continuous improvement, and insight beyond the initial sale. Panelists share how enhanced communication, clearer expectation-setting, and value-added services—such as fleet reporting and one-stop solutions—are helping businesses better serve customers in a fast-paced environment.
Featured Guests* Lauren Reed, CEO, MHEDA * Lori Palmer, President, REB Storage Systems * Darin Boik, President, Advanced Equipment * Steve Strenck, Director of Sales, Gregory Poole Equipment
Whether you’re a dealer, integrator, or supplier, this episode offers practical insight into meeting rising customer expectations, strengthening relationships, and delivering long-term value in a competitive marketplace.
Navigating Uncertainty and OpportunityAs the material handling industry looks ahead to 2026, uncertainty around geopolitics, tariffs, and supply chain volatility continues to shape customer behavior and business strategy. This episode of Table Trends brings together MHEDA leadership and board members to discuss how these external forces are influencing pricing, purchasing decisions, and long-term planning across the industry.
The conversation explores the importance of transparency with customers, diversification of suppliers, and helping end users weigh the true cost of indecision against efficiency gains and operational improvements. Panelists also share how nearshoring, evolving lead times, and broader economic pressures are creating both challenges and new opportunities for material handling companies willing to adapt.
Featured Guests* Lauren Reed, CEO, MHEDA * Lori Palmer, President, REB Storage Systems * Darin Boik, President, Advanced Equipment * Steve Strenck, Director of Sales, Gregory Poole Equipment
Whether you’re a dealer, integrator, or supplier, this episode offers practical insight into navigating change, supporting customer decision-making, and positioning your business for sustainable growth in the year ahead.
Building an Intentional Culture That Drives PerformanceCompany culture doesn’t happen by accident — and when it’s done right, it can transform everything from employee engagement to business performance.
In this episode, host Katie Richards sits down with Al Curnow, Vice President of CultureWise, to explore why culture matters, how leaders can shape it intentionally, and what consistent reinforcement looks like in practice.
Drawing on real-world examples from MHEDA member companies, Al shares how clearly defined behaviors, weekly rituals, and shared language can help organizations build strong foundations that support growth, retention, and leadership development — even during challenging times.
Whether you’re just beginning to think about culture or looking to strengthen what’s already in place, this conversation offers practical insights and a refreshingly simple approach to creating a workplace where people — and businesses — thrive.
Key Topics Discussed* Why culture exists in every organization — whether it’s intentional or not * How defining clear, behavior-based expectations creates shared language and alignment * Simple ways leaders can reinforce culture without adding extra meetings or complexity * Real success stories from MHEDA member companies using CultureWise * How strong cultures support retention, leadership development, and long-term growth
About Al CurnowAl Curnow is the Vice President of CultureWise and works with organizations around the world to help leaders intentionally design, drive, and sustain high-performing cultures. With more than a decade of experience and hundreds of client partnerships, Al specializes in translating values into everyday behaviors that improve performance, engagement, and accountability.
In the October 2025 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.
Key Topics Discussed in this Episode:* Industrial sector growth * Discretionary spending * Purchasing manager’s index * CAPEX growth * Rising consumer and producer price index * MHEDA markets dashboard
To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.
About ITR EconomicsITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.
This report and its contents are the exclusive property of MHEDA and are intended solely for the use of its registered members. All rights are reserved.
Leading with Passion and PurposeIn this episode, Katie Richards sits down with Lauren Reed, MHEDA’s newly appointed CEO, to discuss her journey from cold calling in the material handling industry to leading the association into an exciting new chapter. Lauren shares how her early experiences at Concept and Storage Solutions shaped her leadership style, the mentors who encouraged her to “dream big,” and her vision for driving MHEDA’s growth through collaboration, innovation, and member engagement. Tune in to hear Lauren’s insights on building strong networks, fostering meaningful connections, and creating lasting value for MHEDA members across the industry.
Key Topics Discussed* Lauren’s introduction to the material handling industry and early career experiences * How her work in sales, business development, and marketing shaped her leadership approach * The lessons and mentorship that inspired her to “dream big” and lead with innovation * The role MHEDA has played in her personal and professional growth * Her vision for MHEDA’s future, including deeper member engagement and community development * The importance of networking, authentic connections, and empowering the next generation of leaders
About Lauren ReedWith more than a decade of experience in business development, sales strategy, and leadership, Lauren has built her career within the material handling industry—first supporting members as part of Concept and later as a leader at Storage Solutions. A longtime MHEDA member and active participant in Emerging Leaders and Women in Industry programs, Lauren brings a deep understanding of the association’s mission and a passion for helping members succeed. As CEO, she is focused on fostering innovation, strengthening member connections, and leading MHEDA into the next era of growth.
The Art of NegotiationIn this episode of MHEDA Talks, host Shari Altergott, CEO of The CX Edge, sits down with Fotini Iconomopoulos, negotiation and communication expert, author, and keynote speaker, to discuss how to confidently navigate difficult conversations, from salary discussions to high-stakes boardroom meetings. Fotini, a featured speaker at MHEDA’s upcoming 2025 Women in Industry Conference, shares powerful, practical insights drawn from decades of experience training leaders around the world. Through relatable examples, humor, and science-backed advice, Fotini helps listeners reframe negotiation as a collaboration, not a confrontation, and reminds us that authenticity and preparation are key to getting what you want.
Key Topics Discussed* Why emotions can help — not hurt — your negotiation * How to build genuine confidence and what belongs in your “feel-good folder” * The two most dangerous words to avoid in negotiation and what to say instead * How to manage power dynamics when you feel outmatched * When to use AI tools for preparation and when to leave them out of the room
About Fotini IconomopoulosFotini Iconomopoulos is a negotiation and communication expert, keynote speaker, and author of Say Less, Get More: Unconventional Negotiation Techniques to Get What You Want. With a background in corporate sales and a masters degree in negotiation and communication, she has spent over a decade helping business leaders and teams around the world master the art of persuasion and influence. Known for her dynamic speaking style and practical insights, Fotini empowers professionals to navigate challenging conversations with confidence and authenticity.
2025 Women in Industry ConferenceJoin us in Rosemont, IL for this interactive and insightful industry event!
We’ll explore new breakthroughs in AI, strengthen negotiation skills, and equip you with tools to speak with clarity and confidence. Whether you’re elevating a brand, breaking through barriers, or sprinting toward your next big goal, this conference will give you the techniques to go further. Join a network of driven, dynamic women who are ready to train hard, dream big, and lead with strength. — Learn More!
Century Strong: Adams Inc’s JourneyIn this episode, Katie Richards chats with Tim Hager, President and Owner of Adams, Inc., headquartered in Fargo, North Dakota. Adams, Inc. is celebrating an incredible milestone — 100 years in business — and Tim shares what it means to carry that legacy forward while preparing for the next century. From a team of six making a lasting impact, to celebrating a century of success, this conversation highlights the strength of values-driven leadership and the future of material handling.
Key Topics Discussed* The history of Adams, Inc. and how the company has evolved over the years * Tim’s personal journey in and out of the material handling industry * The company’s core values of trust, honesty, and transparency * Lessons learned from navigating permitting challenges and customer relationships * Advice that has shaped his leadership style * What’s next for Adams, Inc. as they look to grow and expand their reach
About Tim HagerTim Hager is the President and Owner of Adams, Inc., a Fargo, North Dakota–based material handling company celebrating over 100 years in business. With a career that has spanned emergency services, construction, and project management before returning to the family business, Tim brings a unique perspective to leadership in the material handling industry. Under his guidance, Adams, Inc. continues to thrive by staying true to its core values of trust, honesty, and transparency, while focusing on building long-term customer relationships and preparing for the next century of success.
Master Manager ProgramIn this episode of MHEDA Talks, host Shari Altergott, CEO of The CX Edge, continues the conversation on MHEDA’s Master Manager Program. Returning guest Jeremy Wall, President of GoalMakers and program facilitator, is joined by Jim Ripkey, President of Hy-Tek Intralogistics and long-time MHEDA member and contributor. Together, they explore the critical skills of goal setting, leadership development, and coaching managers to move from “doers” to effective leaders.
Jeremy provides an overview of the 10-week program, which blends self-paced learning with live peer-to-peer sessions focused on people management, vision and strategy, customer service, and financial fundamentals. Jim shares real-world insights on supporting managers in developing measurable goals, empowering teams, and sustaining success beyond the classroom.
Key Topics Discussed* The Role of Goal Setting in Business & Personal Development * Measuring Success: Financial, Customer, and Employee Engagement Metrics * The Difference Between Team Goals vs. Personal Leadership Goals * Coaching “Great Doers” Into Confident Leaders * Empowerment Frameworks: Wide Boulevards & High Curbs * Avoiding the “Binder on the Shelf” Syndrome – Sustaining Learnings After the Program * Peer-to-Peer Learning & Long-Term Support
About the Guests* Jeremy Wall is President of GoalMakers and facilitator of the MHEDA Master Manager Program. He brings years of experience helping leaders build management skills, financial literacy, and long-term business strategies. * Jim Ripkey is President of Hy-Tek Intralogistics Industrial Truck Division. A long-standing MHEDA member, he has contributed extensively to the Emerging Leaders Program and Master Manager Program, offering practical leadership experience and mentoring future managers.
Develop Managers Who Drive GrowthMHEDA’s Master Manager Program is a 10-week hybrid learning experience designed to help leaders at all levels master the fundamentals of people management and business financials. With a blend of expert facilitation, peer-to-peer learning, and actionable frameworks, participants walk away with practical tools they can implement immediately to improve their leadership and business results.
Last Chance To Level Up Your Management SkillsRegister for the Master Manager Program Today!
Don’t miss your final opportunity to register for MHEDA’s Master Manager Program, beginning August 26. This dynamic 10-week experience blends leadership training, financial fundamentals, and peer networking tailored to the material handling industry. Learn how to align your team, boost profitability, and lead with confidence. Discounts available for teams of three or more — Learn More!
Master Manager ProgramIn part 1 of this 2-part episode of MHEDA Talks, host Shari Altergott, CEO of The CX Edge, is joined by Mike Vaughan, CFO at Thompson & Johnson Equipment, and Jeremy Wall, co-founder and CEO at GoalMakers, to discuss MHEDA’s Master Manager Program. Now entering its fifth year, this 10-week hybrid program blends self-paced online learning with live biweekly Zoom sessions, designed to strengthen leadership, financial acumen, and operational effectiveness. Participants gain practical tools to improve decision-making, align team goals, and understand how every role impacts a company’s bottom line. Mike and Jeremy share real-world examples of how the program has helped both financial and non-financial leaders demystify key business metrics, speak a shared “financial language,” and contribute more confidently to strategic conversations.
Key Topics Discussed* Overview and structure of the Master Manager Program * Importance of financial literacy for all managers, not just executives * Translating financial concepts into everyday operational decisions * Using DSC (Distributor Statistical Comparison) to apply industry benchmarks * Real-world success stories from program alumni * Building confidence and credibility when communicating with leadership
About the GuestsMike Vaughan has over 24 years of experience in the material handling industry, currently serving as CFO at Thompson & Johnson Equipment. A former MHEDA Board Chair, Mike is passionate about helping operational teams understand and achieve financial goals.
Jeremy Wall is co-founder and CEO at GoalMakers, specializing in accessible leadership and business education. He has facilitated the Master Manager Program for MHEDA since its launch in 2020, helping hundreds of leaders sharpen their skills and connect with industry peers.
Level Up Your Management SkillsRegister for the Master Manager Program Today!
The next Master Manager Program begins August 26. This dynamic 10-week experience offers leadership training, financial fundamentals, and peer networking tailored to the material handling industry. Learn how to align your team, boost profitability, and lead with confidence. Discounts available for teams of three or more — Learn More!
Evolving with IntegrityIn this episode, Katie Richards chats with Katie Stephens, Marketing Manager at Morse Manufacturing, about leading a rebrand for a company with over 100 years of history in the material handling industry. With a background in construction equipment and dealership marketing, Stephens shares how she brought fresh perspective and strategy to Morse’s recent transformation—including the development of a new logo, revamped website, and modernized brand identity.
Katie discusses the importance of cross-departmental collaboration, the role of user experience in design, and how a simple realization—spotting an “M” hidden in the company’s iconic drum shape—sparked a bold new direction. She emphasizes the value of openness, feedback, and integrity throughout the rebranding process and offers advice for marketers navigating similar projects.
Key Topics Discussed* Katie Stephens’ marketing background and transition to material handling * The rebrand journey at Morse: inspiration, execution, and impact * Balancing tradition with innovation in a 100-year-old company * Collaboration across departments and external stakeholders * Why “integrity” is at the heart of Morse’s new visual identity * Advice for professionals managing a rebrand in industrial sectors
About Katie StephensKatie Stephens is the Marketing Manager at Morse Manufacturing, where she leads strategic brand development and marketing initiatives. With over a decade of experience in the industrial and heavy equipment sectors, Katie brings a creative yet practical approach to marketing. Her leadership in Morse’s recent rebrand reflects her commitment to aligning visual identity with company values and customer expectations.
In the July 2025 Economic Advisory Report, MHEDA presents insights from ITR Economics specifically focused on the material handling industry. The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts. This report is designed to equip MHEDA members with critical insights to help navigate market trends, understand economic cycles, and make informed business decisions. By accessing both current and archived issues, MHEDA members gain a valuable, data-driven perspective to support their long-term growth and adaptability in a competitive marketplace.
Key Topics Discussed in this Episode:* Past Peak Uncertainty * Industrial Activity Increases * Future Inflation * Leading Indicators * MHEDA Markets Dashboard
To access the full report and explore archived issues, simply log in to your MHEDA member account and order the FREE report. This exclusive resource is part of MHEDA’s commitment to supporting members with relevant, actionable economic insights to fuel strategic planning and success.
About ITR EconomicsITR Economics is the oldest privately held, continuously operating economic research and consulting firm in the US. ITR Economics has provided business leaders with economic information, insight, analysis, and strategy since 1948. With a knowledge base that spans seven decades, ITR Economics has an uncommon understanding of long-term economic trends as well as best practices for changing market conditions. ITR Economics’ reputation is built on accurate, independent, and objective analysis.
This report and its contents are the exclusive property of MHEDA and are intended solely for the use of its registered members. All rights are reserved.
The Power of PartnershipsIn today’s dynamic business environment, strong partnerships are more critical than ever. This episode of Table Trends explores how material handling companies are building and maintaining meaningful relationships with key stakeholders — from OEMs and vendors to customers and internal teams. Guests discuss the importance of proactive communication, shared values, and consistent follow-up to ensure every partnership is built on trust and mutual success. Strategies include involving partners in regular team meetings, hosting lunch-and-learns, and empowering sales teams to build personal connections.
The conversation also dives into the unique challenges of balancing loyalty and alignment within protected trade territories and how successful companies are working “hand in glove” with OEMs to stay competitive and responsive to market demands.
Featured Guests* Jeannette Walker, CEO, MHEDA * Nate Storey, President, Storage Solutions, Inc. * Van Clarkson, President, Fairchild Equipment * Lori Palmer, President, REB Storage Systems International
Whether you’re an integrator, dealer, or supplier, this episode offers valuable insight into how relationship-building is fueling growth and resilience across the material handling industry.
Lifting Communities: Philanthropy in Action at Carolina HandlingIn this episode, Katie Richards sits down with Joe Perkins, Chief Operating Officer of Carolina Handling, to explore his professional journey, leadership philosophy, and the powerful culture of service driving the organization. Joe reflects on his early days working in tobacco fields, his transition from customer to executive at Carolina Handling, and how servant leadership has shaped both his career and the company’s mission.
Joe also shares the story behind Carolina Handling’s community-focused initiatives—from supporting children with chronic illness to fighting hunger and addressing homelessness. With a company-wide commitment to philanthropy and associate engagement, Carolina Handling continues to redefine what it means to lead with purpose in the material handling industry.
Key Topics Discussed* Joe Perkins’ early career path and entry into material handling * Transitioning from customer to executive at Carolina Handling * The company’s culture of servant leadership and associate empowerment * Philanthropic initiatives like Handling Hunger and Raise the Roof * How Carolina Handling integrates service into every level of the business
About Joe PerkinsJoe Perkins is the Chief Operating Officer at Carolina Handling, where he brings over 20 years of experience in supply chain, logistics, and operations. After beginning his career as a customer of Carolina Handling, he joined the company in sales and quickly became a leader known for championing people-first values and impactful community engagement. Joe’s leadership continues to drive innovation and deepen the company’s connection to both its customers and the communities it serves.
How are companies addressing the skilled labor shortage in the material handling industry? In this episode of Table Trends, MHEDA board members discuss the growing talent gap and how they're closing it through targeted recruitment, hands-on training, and strategic partnerships. Hear how leaders are investing in technical education, supporting first-time managers, and creating development opportunities that strengthen their teams and prepare them for the future.
Pamela Barnum, Trust Strategist & Nonverbal Communication Expert, shares powerful insights on decoding nonverbal cues, building trust, and mastering communication in today’s digital workplace. From conflict resolution to emotional intelligence, this conversation is packed with actionable strategies to help leaders strengthen relationships and boost team dynamics.
How are companies supporting employee mental health in today’s workplace? In this episode of Table Trends, MHEDA board members discuss the growing importance of wellness programs, manager involvement, and mental health resources. Hear how leaders are building stronger teams through daily check-ins, open conversations, and expanded benefits designed to support both emotional and physical well-being.
Gene Marks, President of The Marks Group, shares timely insights on the top challenges facing businesses in 2025, including economic uncertainty, labor shortages, tax shifts, and the rapid evolution of AI and automation in the material handling industry. Learn why uncertainty isn't all bad, how to plan strategically, and what long-term moves can help your business stay competitive and sustainable through 2026.
The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts specifically focused on the material handling industry. Topics discussed in this episode include trade policy uncertainty, tariffs, steel and aluminum prices, the MHEDA markets dashboard and more.
What’s ahead for the material handling industry in 2025? In this episode of Table Trends, MHEDA board members share the key economic indicators they’re watching to guide their business decisions and provide their outlook for the year ahead. From warehouse vacancy rates to interest rates and equipment demand, get a pulse on where the market is heading and how businesses are preparing for a “normal” year after years of unpredictability.
Andrea Jones, CEO of The Executagility Company and Principal at AJC Company, discusses why change management initiatives often fail, the role of leadership and middle management in driving change, and strategies for successful execution. Emphasizing the importance of focusing on people, creating clear plans, and adapting to remote and hybrid work environments.
As emerging technologies become more integrated into material handling operations, so do the risks that come with them—especially in cybersecurity. In this Table Trends episode, industry leaders discuss the growing threat of cyberattacks and the proactive steps they’re taking to protect their businesses. From phishing simulations to multi-factor authentication, discover how companies are staying vigilant in an increasingly digital world.
Explore the fast-moving world of innovation in material handling with this episode of Table Trends. Industry leaders discuss the real-world challenges of adopting emerging technologies—from training staff and earning customer trust to identifying ROI and service support. Learn how companies are not only navigating these hurdles but also turning them into opportunities for growth and efficiency.
Katie Richards sits down with Daniel McKinnon, Chief Exhibitions Officer at MHI, to discuss the highly anticipated ProMat 2025. With the show just weeks away, Daniel shares exciting insights into what promises to be a record-breaking event for both exhibitors and attendees. Daniel also provides valuable advice for first-time attendees, encouraging a balance of structured planning with moments of serendipity.
Darin Boik, President of Advanced Equipment Company and MHEDA board member, shares his journey from wrapping lettuce as a teenager to becoming a leader in the material handling industry. He discusses his career path, the value of technical expertise in sales, and his company’s commitment to exceptional customer service. As the 2025 MHEDA Convention Chair, Darin also highlights the importance of networking and offers valuable advice for first-time convention attendees.
The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts specifically focused on the material handling industry. Topics discussed in this episode include key drivers for growth, interest rates, inflation, the MHEDA markets dashboard and more.
Jeannette Walker, MHEDA CEO, reflects on the year, highlighting efforts to enhance member engagement through a new website and logo, previews of the 2025 Convention in Tampa, and initiatives like regional networking events and updates to MHEDA programs.
The MHEDA Quarterly Economic Report, published by ITR Economics, provides an in-depth look into the latest economic data and forecasts specifically focused on the material handling industry. Topics discussed in this episode include industry economic trends, market demand, B2B spending, growth opportunities and more.
Explore career pivot paths in the material handling industry with insights from Brittany Neish on MHEDA Talks. Learn strategies for adapting, growing, and finding direction in your professional journey. Whether you're an industry newcomer or seasoned professional, discover the keys to a fulfilling career path.
Stay ahead of economic shifts with MHEDA's discussion on key indicators that signal a potential slowdown in business. Discover insights into how these economic factors impact the material handling industry and what professionals can do to prepare for market changes.
Explore how AI is shaping the future of work in the material handling industry with Buddy Bockweg on MHEDA Talks. This episode dives into the transformative impact of artificial intelligence, automation, and emerging technologies on industry roles and workflows. Gain insights into what the future holds for material handling professionals and how to stay competitive in an AI-driven world.
Uncover the key performance indicators (KPIs) that signal an economic slowdown and understand their impact on the material handling industry. Join MHEDA's Table Trends for insights into the metrics professionals should monitor to stay prepared for economic changes.
Learn how to build a data driven talent strategy for the material handling industry with insights from Alex Chausovsky on MHEDA Talks. Discover how to use data analytics to attract, retain, and develop top talent in today’s competitive market.
Get the latest insights into the economic trends shaping the material handling industry with MHEDA's July 2024 Economic Advisory Report. Explore factors impacting business growth, supply chain challenges, and market conditions affecting distributors, suppliers, and manufacturers.
Discover essential KPIs for evaluating business performance in the material handling industry with MHEDA's Table Trends. This episode covers critical metrics that distributors, suppliers, and manufacturers should track to drive efficiency, optimize operations, and achieve business goals.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jason Lauritsen about the power of leading with relationships. They discuss how you can improve workplace experiences through clear communication and building relationships. Jason shared how treating work like a relationship can help organizations achieve their goals while prioritizing employee well-being. Regular one-on-ones and feedback are key to improving communication and accountability within the workplace. They also explored how the pandemic has changed employee expectations around flexibility and how intentional policies can balance work needs with individual preferences.
Hear more from Jason Lauritsen at the 2024 Emerging Leaders Conference where he will be presenting on Thursday, July 25th to dive further into leading with relationships:
Leading with Relationship: How to Elevate Performance and Unlock Engagement in a New Era of Work
by Jason Lauritsen, Leadership Speaker & Author
In this dynamic session, you’ll be introduced to the core mindsets at the heart of The Check-In Method™, a leadership framework powered by relationships and meaningful conversations. You’ll gain key skills and tools to help you build connections, stay on top of what’s really going on, and know how to provide the support your people need to be engaged and productive.
Key Takeaways:
- Review six critical ingredients of any healthy relationship and learn how to apply them as a leader.
- Uncover a simple four-step check-in process that you can use to invite the conversations that matter with your people.
- Discuss how to make the mindset shifts necessary as a leader to be effective in today’s workplace.
About Jason Lauritsen, Leadership Speaker & AuthorAs a former corporate executive, Jason cracked the code to doubling company revenue per employee. But it wasn’t until he began working at a company responsible for Best Places to Work contests across North America that he discovered the key that unlocks employee engagement, no matter the organization: People experience work as a relationship. He is the author of two books, Unlocking High Performance and Social Gravity. His thought leadership has been featured in Forbes, Fast Company, Talent Management magazine, HR Executive magazine, and SHRM publications. Watch Video Preview
About the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
In this episode of MHEDA Talks, Shari Altergott talks with previous attendees of the Emerging Leaders Conference about their journeys within the material handling industry. As we eagerly anticipate another successful year of the Emerging Leaders Conference, these individuals share their personal journeys of growth and the invaluable experiences they’ve gained within the leadership community.
Guests* Garrett King, Project Engineering Manager, SilMan Industries * Rod Szalay, Engineering Manager, Conveyor & Caster * Stephanie Garrett, Sales, Pricing, and Systems Manager, Toyota Material Handling
Interested in Attending the Emerging Leaders Conference?Join us for a fast-paced, fun, and interactive summer leadership experience designed for young (or young at heart!) material handling professionals. This year’s theme, “Common Ground Leadership” is centered on providing insights on how leaders and their teams can work together with shared goals of organizational success, personal fulfillment, and the ability to embrace failure as a function of innovative thinking. Join us on July 25 at the Emerging Leaders Conference and together we will find the common ground to help you become a better leader.
LEARN MORE ABOUT THE EMERGING LEADERS CONFERENCE HERE
About the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only.
Order and Download Free Report (member login required)
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with internationally-recognized consultant, speaker and author, Matthew Pollard. They discuss introverts in the workplace and how their path to success is different than an extovert. Matthew gives real life examples that demonstrate the importance of systems and processes for an introvert and how leaders can recognize that need to cultivate a plan for long-term success.
Hear more from Matthew at the 2024 MHEDA Convention where he will be presenting two workshops on Tuesday, April 23:
Rapid Growth in the Face of Uncertainty
9:45 – 11:00 amWith real-world examples and case studies from a diverse range of industries, Matthew explains why changing economic times, new technologies, and ever-growing competition are nothing to fear. For sustained momentum and growth in the face of external factors, businesses need only turn to Matthew’s three proven, time-tested principles.
The Invisible Sale: Mastering the Art of Persuasion Through Story
1:15 – 2:30 pm
What if your sales team could have an instant advantage over all your competition? What if you could quadruple appointments, shorten sales cycles, and skyrocket profits, all through the application of one powerful technique? If your sales team needs this kind of edge, “Build Your Story Playbook®” provides the breakthrough you’ve been looking for. Shift your sales team away from the uncomfortable bulldog tactics of the past, to a new, relaxed, and scientifically proven methodology that consistently multiplies results, guaranteed.
Convention Overview Register Now
About Matthew PollardMatthew Pollard is an internationally-recognized consultant, speaker, blogger, author, mentor, coach, and serial entrepreneur with five multi-million dollar business success stories under his belt, all before the age of 30. He is the founder and CEO of Rapid Growth, LLC, dedicated to achieving maximum ROI for businesses of all sizes. Though his client list includes multiple Fortune 500 companies, his real passion is helping small business owners end the overwhelm, eliminate the stress and guesswork, and get on a clear path to Rapid Growth. Called “the real deal” by Forbes, his methods have transformed over 3500 businesses to date.
About the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Daniel McKinnon, Vice President of Exhibitions and Events at MHI, about the upcoming MODEX 2024 show. Daniel highlights the vast opportunities that attendees will have to network with industry professionals, see new and innovative products, learn from a wide variety of speakers, and of course have fun.
More About MODEX 2024MODEX 2024 brings together the entire supply chain ecosystem together to showcase end-to-end solutions for your operations. See the solutions of over 1,175 of the leading manufacturing and supply chain suppliers. Connect and learn with thought leaders on the latest trends—from traditional equipment to sustainability to workforce to automation, robotics, and emerging tech. For more information or to register, visit www.modexshow.com.
MHEDA is excited to participate in MODEX. Plan to attend MODEX and visit MHEDA at Booth A 13106 to pick up a MHEDA Member ribbon to affix to your show badge, visit with Board Members and MHEDA Staff members and learn about all we have planned for 2024. You’ll also be able to relax in the MHEDA Lounge and charge your cell phone! For more information, visit www.mheda.org/modex.
About the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Steve Stasiukonis, Founder and President of Secure Network Technologies about the biggest cyber security threats to your business, particularly ransomware and what you can do to help protect your data and prevent an attack. They also discuss how changes in technology and the workplace such as remote workers and AI could increase these threats.
About Secure Network TechnologiesSecure Network Technologies, Inc is a full service information security consulting firm based out of Syracuse, NY. Secure Network offers the widest range of security and investigative services with a large client base both domestically and internationally. Since 1997, Secure Network has been one of the largest growing and highly publicized security firms in the United States. Learn more at www.securenetworkinc.com
About the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only.
Order and Download Free Report (member login required)
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Nate Storey, CEO & President of Storage Solutions and 2024 MHEDA Convention Chairman, about the experience of attending the MHEDA annual convention and how it can help grow your career and business. As convention chair, Nate is most excited to get in front of all of the industry colleagues at the convention to help guide them through the event and continue to build the relationships he has made at the event over the years. Shari and Nate dive into all the details about the convention experience including the speaker lineup that will address the 2024 material handling business trends and the networking opportunities that will help attendees strengthen existing connections and make plenty of new ones also.
The 2024 MHEDA Convention and Exhibitor Showcase, April 20-24 in San Diego, is a content-filled, productive event designed to help you navigate the often-difficult waves of endless changes in our world and in the Material Handling business community. Save big with the early bird discount available until February 15, 2024!
Learn More Register Now
About Storage SolutionsStorage Solutions Inc. is comprised of a team of warehouse and automation design experts who collaborate and partner with distribution or fulfillment operations throughout North America and worldwide. The Storage Solutions team has evolved to address challenges in operations at all stages of a project lifecycle. Our commonsense approach means we can develop and design the optimal solution for your needs, whether you’re tasked to start up a new facility, adapt to a change in demand, or relocate your operations. Learn more at storage-solutions.com.
About the MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Kathy Fulton, Executive Director and Emilee Martichenko, Development Coordinator of the American Logistics Aid Network (ALAN) about how your company can give back to help disaster survivors and economically challenged communities through material handling equipment contributions, monetary donations, and your logistics expertise. MHEDA members have been a strong partner to ALAN in past years, and we thank all of you that have helped.
About American Logistics Aid NetworkALAN is an industry-wide organization that saves lives and reduces suffering for disaster survivors by providing supply chain assistance to humanitarian organizations whenever disasters hit, all with the help of numerous members of the logistics community who have agreed to make essential donations of transportation, warehousing, material equipment or expertise.
Studies show that up to 80 percent of their crisis spending goes to logistics. And of that, as much as 40 percent may be wasted simply because these organizations don’t have the right supply chain equipment, knowledge or services at their disposal. ALAN helps disaster relief organizations and other non-profits make every logistics dollar count.
Over the years, ALAN has played a role in helping more than 100 humanitarian organizations provide disaster relief for more than 60 disasters, including the 2010 Haiti earthquake; Hurricanes Harvey, Irma and Maria; the 2014-2015 Ebola outbreak and the ongoing COVID-19 pandemic. Learn more at www.alanaid.org.
MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Liz Richards, MHEDA CEO, and Jeannette Walker, MHEDA Interim CEO about the leadership transition due to Liz’s approaching retirement on December 31, 2023, They reflect on past perspectives of the association and industry and look forward to the 2024 program schedule and future direction of MHEDA.
Check the online event calendar throughout the year to stay updated on upcoming programs!
MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only.
Order and Download Free Report (member login required)
Ten Key Insights from the Q4 2023 MHEDA/ITR Report “The State of the Economy Looking Forward”
- While many headlines suggest the US economy may be able to avoid a recession after all, our (ITR) analysis suggests that is not likely. While the leading indicators remain mixed, the most convincing evidence still points toward a mild recession with a late-2024 low.
- Annual US Material Handling Equipment New Orders totaled $47.9 billion, up 10% from the same year-ago level.
- ITR expects Material Handling Equipment New Orders to rise into early 2024. New Orders have been relatively resilient to downside economic pressures such as elevated interest rates. We are forecasting annual New Orders decline from the first half of 2024 into early 2025.
- On the leading edge of the economy, we are seeing green shoots of recovery in single-family residential construction. The tight supply of existing homes supports an underlying need for new construction, but affordability remains a constraint largely due to elevated interest rates.
- While it can be daunting to face a year of contraction, recovery in the housing market serves as an encouraging reminder that this decline is temporary.
- The ongoing United Auto Workers (UAW) union strike may impact current Production, as negotiations are ongoing. If successful negotiations lead to a prompt resolution, the current outlook will remain unchanged. We are closely monitoring the situation, and we will revise our forecast if needed based on further developments.
- Decline in Annual Production is imminent. US exports are sharply decreasing, as many of the US trade partners are also are on the back side of the business cycle.
- Real incomes are rising, and we expect inflation to diminish further and the labor market to remain relatively strong. Together, this should put US consumers, who are the backbone of the economy, in a position to support rise for the macroeconomy in 2025.
- Rise will resume for most industries in 2025. Opportunity can be found in countercyclical and nondiscretionary markets; those which have received federal funding, such as semiconductors and renewables; and younger industries, such as e-commerce.
- 2025 will generally be a year of moderate rise; a return to record highs will likely occur beyond the forecast range, during the second half of the decade.
Takeaways for Your Business:
- Utilize our market forecasts for your planning and have contingency plans for both the upside and downside.
- In addition, think back to previous economic booms – what do you wish you had done during the downturn to set your business up for success? Time those actions so you can capitalize on the general rise during 2025 and much of the second half of this decade.
- Look for ways to lean into your competitive advantages and take the time to address any competitive disadvantages you may have. Extra time may afford an opportunity for system upgrades or efficiency improvements.
- Lastly, we expect the labor market to remain relatively tight. Look to retain and cross-train key, high-performing employees to keep the business running, and look for ways to minimize your dependency on labor through efficiency gains.
Order and download (member login required)
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with a panel of women in material handling: Amber Schenck, Field Service Supervisor at ProLift Toyota Material Handling; Kellie English, Sr Corporate Renewed Equipment Manager at Raymond West; and Corinne Wilson, Field Service Operations Manager at Enersys. They discuss recruiting tips to attract more women to the industry, barriers that women face to become leaders in a male-dominated company, challenges for the next generation of women, benefits of building your network, and more.
2023 Women in Industry ConferenceJoin MHEDA, MHI and WERC on November 1-2 for the 2023 Women in Industry Conference, designed to help you energize, learn and build connections with women who work in the Material Handling industry. The conference is a day dedicated to giving you MORE – More Time, More Experts, More Networking, More Career Growth, More Energy, More Communication Strategies, More Perspective, More Instincts, More Purpose, More Giving Back, and much MORE.
Learn more and register
MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Brian Bluff, CEO and Co-Founder of Site-Seeker, about AI tools and trends in marketing including how AI is changing the marketing landscape, best practices when using AI tools for content writing, improving SEO with AI, advanced AI data analytics, cautions and pitfalls of using AI, and more.
About Site-Seeker, Inc.Site-Seeker has been a top digital marketing agency for over 20 years, specializing in custom online marketing solutions for MHEDA clients all over the United States. We help businesses advance in the digital age by maximizing partner success with trust, talent, and digital performance. At Site-Seeker, we act as an extension of your marketing team, developing thorough solutions for complex problems. We collaborate with your team to create dynamic marketing plans customized to reach your goals. Learn more at http://www.site-seeker.com/.
MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jeff Stohr and Tyler Stohr of Conveyer & Caster-Equipment For Industry about the role of technology in our future, the challenges of designing and implementing automation solutions, the biggest market drivers that are impacting supply chain companies today, the technologies that will have the biggest impact on the supply chain in the next few years, and more. Join MHEDA at the Automation Solutions Forum hosted at Conveyer & Caster-Equipment for the Industry on October 12, 2023! This completely revamped event is designed to address the shifting landscape of Automation Solutions. We’ve planned an interactive “Forum” for you to hear from speakers, learn about products, explore new technology and meet with your industry peers. Learn more and register About Conveyer & Caster-Equipment For Industry Conveyer & Caster – Equipment for Industry is a fourth-generation, family-owned, solutions provider of material handling and storage products based in Northeast Ohio. The company is driven by a simple mission to provide storage and handling solutions that improve material flow and safety for each customer. To support this Conveyer & Caster has developed expertise in almost all areas of material handling, including casters and wheels, conveyors, pallet racking, shelving, mezzanines, in-plant offices, carts, pallet jacks, hand trucks, and loading dock equipment. Conveyer & Caster also provides installation, custom fabrication, solution design and engineering, and service and repair. Learn more at www.cc-efi.com. MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation. Learn more at cx-edge.com.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login). Ten Key Insights from the Q3 2023 MHEDA/ITR Report: “Where We Are”
Downward pressures are intensifying across a wide breadth of markets, and we are seeing more growth rates drop to near or below zero. The single-family residential construction market has been bludgeoned by elevated interest rates, with annual US Single-Unit Housing Starts down 22.4% from one year prior. Adjusted for inflation, annual US Total Retail Sales are virtually flat. The industrial sector is still rising, but the growth is being driven by the oil and gas sector; the manufacturing and utilities segments are declining. Nonresidential construction, which lags other sectors of the economy, is accelerating, but elevated interest rates, tightening credit standards, and a weakening economy will likely discourage new projects. US Consumer Prices inflation has declined from a peak of +9.1% in June 2022 to +3.0% in May, but the Federal Reserve is maintaining a hawkish tone. Meanwhile, the more volatile US Producer Prices inflation has moved from +18.3% to -3.1% over that same time. It will be beneficial to keep more cash on hand, both to shore up your financial position and position yourself to take advantage of deals at the bottom of the cycle, which will occur around late 2024 for most markets. US Material Handling Equipment New Orders in the 12 months through May totaled $46.5 billion, 9.4% higher than the year-ago level. A revision to the historical New Orders data by the US Census Bureau necessitated a new outlook. Inflation has eased significantly; Prices rise is unlikely to contribute substantially to Retail Sales growth in at least the near term. However, we do not expect a return to the low inflation of the 2010s. These trends are likely to impact dollar-denominated Retail Sales.
Takeaways for Your Business:
Take steps to prepare for upcoming contraction, though the magnitude will vary by industry and geographic region. Revisit your capital expenditure plans, though investments to improve efficiencies or reduce labor dependence may still be advisable. Have cash on hand to smooth out your finances. Keep in mind that lending criteria will likely be stricter as we move along the back side of the business cycle.
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Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Mary Ellen Fiflis of Principal® about personal finances and investments. Mary Ellen shares tips on how you can build or improve your credit, save for your children's education, use the proper investments to reach your goals, and minimize the risks of your long-term investments. For more information, contact Mary Ellen at fiflis.maryellen@principal.com or 630-874-6748. MHEDA Talks Podcast with Shari Altergott Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members. Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jim Bunsey of the Propane Education & Research Council (PERC) about how propane can be used as a clean energy source to help decarbonize your operations. Jim discusses the advantages of propane as well as how it can be used together with other power sources. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jinger McPeak of Ethium by EControls about the importance of workplace culture and finding employees that fit with your culture. Jinger offers real-life examples of how to interview candidates to assess if someone has the right balance of technical skills and the personality to fit within your culture.
Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Download Full Report
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Bill Dobbins and Caroline Hurteau of Caster Concepts, about corporate social responsibility and how they practice conscious capitalism to positively impact their families, communities, and customers through their Caster Cares program.
Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with sales-leadership trainer and coach, Judy Hoberman, about the importance of communications and networking in business including barriers to effective communications, listening skills, generational differences, the effect of remote and hybrid employees, networking tips, and more. Learn more from Judy during the MHEDA women in industry virtual series: Stand Out Communications, May 10-31, 2023.
Judy HobermanJudy is a trainer, executive coach, consultant, speaker and author. She is the President of Selling in a Skirt and Walking on the Glass Floor.
“After nearly 30 years’ experience in the ‘sales’ side of business, I have observed and experienced such a wide variety of techniques come and go, sizzle instead of smolder, ultimately leaving adopters high and dry, that I felt the need to step in and do something about it. This program gives you the pieces regarding the world of sales and business from a woman’s point of view. It is filled with some of the most used and sought after principles, examples, and action items that you can put into practice immediately.” – Judy Hoberman
Women in Industry Virtual Series: Stand Out CommunicationsIn order to build our business relationships, we must learn the proper way to communicate with each other. Join MHEDA for an interactive and engaging discussion around how women can strategically communicate. “Stand Out Communications” is a four-part virtual series presented by Judy Hoberman and designed to guide you through communicating effectively, thinking outside the box, making intentional choices with your personal brand, and building strong relationships. Make an investment in your career and professional development in 2023 and register today for this powerful Women in Industry event.
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MHEDA Talks Podcast with Shari AltergottStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Shari Altergott has over 20 years of experience within the Material Handling Industry. During her career she has held several positions within marketing, sales, business development and executive leadership. Today she leads The CX Edge, a customer experience consulting firm focused specifically on the material handling industry. Over her time, she has developed full scope marketing functions that manage corporate initiatives related to customer experience, CRM, social networking, brand development, advertising and lead generation.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with hall of fame speaker, Meridith Elliott Powell, about how companies can succeed in times of disruption, finding and developing top talent, artificial intelligence, change management, and more. Hear Meridith live at the 2023 MHEDA Annual Convention where she will be presenting the General Session, “Thrive: Turning Uncertainty into Your Competitive Advantage” and the Women in Industry Presentation, “You In The Driver’s Seat”
Meridith Elliott PowellFor more than twenty years, President and CEO of MotionFirst, Meridith Elliott Powell, has been a leading expert on the subject of business growth covering sales, leadership, change and uncertainty. With a background in financial services, manufacturing, healthcare and travel and tourism, she has real-world experience with developing teams, exceeding sales goals and dominating the marketplace by building centers of influence. Through her work as a Hall of Fame keynote speaker, award-winning author, and business growth strategist, Meridith is able to help companies and leaders learn to develop talent, drive sales, and strategically manage change and uncertainty.
2023 MHEDA Annual ConventionFor the first time in Convention history, we will be gathering April 29-May 3 in Nashville, affectionately known as “Music City.” We’ve planned a fun and productive event designed around the theme, “The Human Factor.” Gain insight on how to better lead during disruption, employee burnout, supply chain challenges and inflation. We encourage you to explore the convention program and then make time to be part of this important industry event. You’ll network, learn and leave feeling refreshed and ready to lead your team in 2023! Learn more at www.mheda.org/convention.
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MHEDA Talks PodcastStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Download Full Report
Podcast Transcript:
Good morning, everybody. This is Eric post. I’m the director of research and development here at ichar economics, and I wanted to welcome you this morning to go over our report for MHEDA for January 2023.
A Chart for the US industrial production index that’s in your report. And this is a annual average. So 12 months moving average for industrial production. That’s three quarters manufacturing activity and about a quarter of Mining and utilities activity. So those three components and what you can see is in the dark blue the actual data the Great Recession the 15 16 oil price collapse covid and then the rise that we’ve been on here and then in the teal bars, you can see our forecast and as you can see from that forecast, you can see we have a bit more growth here to go but it really starts to flatten out here and then pretty soon we’re going to be seeing some decline in US industrial production.
That’s a change to our Network economic Outlook from the prior report. And I wanted to really start there because as you’ll see in a number of the markets for you all when you look at 2024 here, you’ll see a lot of negative growth rates. You also see some growth rates that are positive but very subdued compared to what they’ve been in the past. So 3.7% growth for e-commerce retail sales that series is usually growing a much more rapidly than that. So why are we seeing a bunch of macroeconomic softening happening in 2024? So to answer that question, I wanted to look at interest rates and the answer in a word is the Fed.
I guess that’s two words, but the Federal Reserve has pushed up interest rates short-term interest rates. And that’s the teal line here incredibly quickly an incredibly sharply. Just look at how sharp the slope of this teal line is compared to Prior instances here of even when we raised interest rates rather substantially before the Great Recession nowhere near sharp of Rise as we’ve experienced in this cycle. And so that has led to what we’ve been warning of for some time, which is this idea of an inverse yield curve where short-term rates now have surpassed long-term rates. That’s the Navy line and anytime that happens you can see there’s two times in the history here where that clearly happened first is a sustained period of time that are Circle prior to the o102 recession and prior to the Great Recession.
After that occurs, we almost always see a recession. It’s about a 80 88% probability or so that once we see this inverse yield curve. We’ll see a recession the typical lead time though is not instantaneous. It’s not like the yield curve converts today and tomorrow we’re in recession. Usually the way it goes is you’ll curve inverse today, and we’re in recession about a year from now.
So that’s why when you look again to go back to your forecast for industrial production. We have a little bit more rise left. It’s pretty muted. We’re definitely in the slowing growth phase here the business cycle.
Slowing growth developing to flatness and then developing into this decline. So again, just that the speed and severity of those interest rate hikes by the federal reserver are putting us in that situation where the economy basically cannot handle those interest rate hikes. We’ve already seen that really clearly that developing some markets like the housing market for example is the most clear example of where really New Home Building for example has taken a big step back home sales of taking a big step back as mortgage rates increase substantially, but we’ll be seeing that effect trickle through to other areas of the economy. Unfortunately and some of those the industrial areas of the economy more consumer oriented areas the economy that making numbers play in so that’s really the big story from today is what you’ll be seeing in this report is some downside related to that. In 2023, particularly the second half of the year is going to be weaker than the first half of the Year here and then moving into 2024 when the bulk of those interest rate increases are going to be hitting the economy because it takes time for those interest rate hikes to actually impact economic activity.
Then 2025 you’ll see is generally a year of growth and exception here being a private Warehouse construction. And that’s just because that segment lags the economy non-residential construction is a lagging segment to the economy. So that that’s why you see the negativity here, but otherwise generally speaking a lot of green that’s for phase B accelerating growth and a lot of higher growth rates in 2025.
So just just to look here at your markets right now. The thing that is interesting to note is three of your markets are in Phase be accelerating growth light vehicle production, which is bouncing back from all the supply chain woes of earlier in the covid period us food production largely the same situation where now we’re starting to really be able to see some rise there.
An e-commerce retail sales, that’s really an inflation-driven phenomenon. As you can see here will be ending 2023 and slowing growth and more significant slowing in 2020 Ford. But otherwise, the more industrial focused markets here are already in Phase sea slowing growth in their heading into that phase-d recession period we think that the recession is going to be relatively mild and there’s a few reasons for that.
One is there’s a lot of reshoring activity that’s occurring firms are moving their operations to the United States to get rid of that supply chain risk that we saw so clearly come to the four During the covid period so that’s that’s a relative Tailwind that’s going to help.
Work against some of these headwinds from the Federal Reserve and the interest rate environment. Another is we really have a pretty strong consumer base here in the United States when you look at the labor market, it’s very strong. If you want a job you can get a job wage growth is healthy. In fact, the Federal Reserve is worried. It’s perhaps too healthy, but that’s a good thing going into a recession.
You don’t want to see poor wage growth going into recession or become, you know, significantly more important. We’re not in that situation. Now loan delinquency rates are really really low that’s really different than having into the Great Recession alone could see rates were really starting to rise people had unhealthy debt load relative to their incomes Pride. Pretty Great Recession. We don’t have that scenario today. And so we’re going to be seeing more mild the clients think of the early 2000s if you were around then in the business world or just as a kid or Never that was for you. You can kind of think back on that as an example of this is not it and end all recession like the Great Recession. It’s more of a mild recession, but certainly a recession nonetheless early 90s, for those of you who happen to remember that recession that is another peer to what we are likely to go through here in 2023-2024. Particularly 2024.
So this is a manageable recession and you what you really need to be thinking about as how can you plan to manage your cash through this manage your expenses make sure that you are not over leveraged certainly that you have the access to the credit that you need.
Capital that you’ll need to get through this but it is not a a significant Nearly as a significant event as the Great Recession, so they’re still going to be Investments that make sense. What we really want you focused on it has not changed and that’s margins margins margins. We have so many cost pressures labor costs in particular. We’ll get some relative relief here as as the recession takes hold but only relative relief when you look at the demographics of the United States, especially for the manufacturing sector, it’s really really rough and we’re going to be having people retire and then you workers. There’s just not enough for them coming into the manufacturing space to make up for that. So it’s gonna make for an expensive labor pool.
Sort of take the five-year view or so. So some of those Investments to save on efficiency. Be more efficient save on labor costs. Some of those will still make sense, but you want to make sure you have a quick Roi.
And you also want to make sure that that’s not going to jeopardize your liquidity at the bottom of the cycle. So really largely the same from that perspective just perhaps some type slightly tighter purse strings as we move especially into 2024 knowing that we’re not going to get as quickly of a recovery because of that infrastrate overhang.
That that’s really it from us here at ITR. We really just want to make sure that you all are comfortable with why we changed our macroeconomic Outlook related to the Federal Reserve Act behavior and really encourage you to continue to watch with us as we monitor what happens with that inverse yield curve. That’s going to be the key to this whole thing is what is the Fed do here as 2023 develops. Do they see the inflation is easing as we’ve been calling for for some time and back off on those interest rate hikes and even and but cut interest rates and allow that yield curve to revert back to positive normal activity.
That’s what we want to see by the end of this year and we’ll certainly be updating you as we go through this time on what’s happening there.
Well, thank you so much. And please feel free to reach out if you have any questions.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with John Paxton, CEO at MHI, about the upcoming Promat 2023 show. John discusses the opportunities at the show to see the latest products, learn from expert speakers, network with industry professional, and have fun.
More About PROMAT 2023Discover the latest solutions to move your business forward as industry-leading innovators showcase their latest manufacturing, distribution and supply chain equipment and systems at ProMat 2023, March 20-23, at McCormick Place in Chicago. For more information or to register, visit www.promatshow.com.
MHEDA is excited to participate in Promat 2023. Visit MHEDA at Booth S3795 to pick up a MHEDA Member ribbon, visit with Board Members and MHEDA Staff members and learn about all we have planned for 2023. For more information, visit www.mheda.org/mhi-promat.
MHEDA Talks PodcastStay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Katie Yates, Equipment Distribution Manager at Carolina Handling, about gender differences in the workplace, benefits of a diverse team, women in leadership, the importance of mentors, and more.
Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Alex Reed, Chief Commercial Office at Vsimple, about the importance of the customer experience, how that experience is effected by internal processes, how to implement new technologies to improve employee and customer experiences, and more.
Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login). Download Full Report Podcast Transcript: Hi everyone. I'm Eric post. I'm the director of research and development here at ich economics and really excited to give you a preview and overview of your Makita report for the fourth quarter here. And as we move into the fourth quarter what a year, it has been we've had two quarters of GDP decline real GDP decline in the first half of 2022. And then a quarter of rise in the third quarter that just came out so very bumpy along the flatness line for GDP. We've had significant pullback in the stock market. We've had some increase in interest rates through it all though. The consumer has fared relatively. Well retail sales are doing very nicely up double digits here over a year. We have very low loan delinquency rates. And that doesn't matter whether you're looking at mortgage delinquencies. Very very low loan doing Quincy rates there credit card delinquencies. Those look great and auto delinquencies. Look good too. So people are not over leveraged in their life. They're able to keep up with their debt commitments when you look at wages, excluding transfer payments. Those are at record highs. So plenty to be excited about in the economy plenty to be worried about in the economy too. When you think back to what interest rates we're doing at the beginning of this year and where they are now, it is a big change big big change. We have mortgage rates somewhere. Round sevenish percent give or take depending on the day that you're looking at things. So what's going to happen in the future? Well, when we look at the economy as a whole For industrial production. We're going to see slowing growth pretty significant pullback in growth rates next year and then a bump up in 2024. There's one risk to that Outlook that we are keeping an Eagle Eye on and that is what the Federal Reserve does. Like. I said interest rates have gone up a lot this year about over 300 basis points. And really what matters is do we see a yield curve inversion between 10 month government bonds and stream. Excuse me, 10 year government bonds in three month government bonds. If we see that yield curve invert, it means that it's a more uncertain near term for the US economy and we could see a recession if we see that sustained in version. So what does that mean for the future? I think that really means two things for you. Number one is I would have my base case forecast based upon the assumption that industrial production business spending Material Handling equipment are going to slow quite considerably in the case of material handling equipment even dips slightly next year, but nothing is going to fall apart completely and that's because we have all kinds of Tailwinds. We have all those consumer fundamentals. I've mentioned they're very nice we Have very nice corporate profit that friends over the past bit now, that'll be weakening going forward but there's still a lot of cash out there in businesses Pockets that they can spend they have supply chain problems to fix and that's going to mean investments in B2B and in material and Equipment, they have processes to automate because labor is so expensive that means investments in B2B the material handling equipment. And so when you consider all that reshoring near Shoring they're certainly are plenty of Tailwinds to the economy too. It's just that they're going to be coming up against all of the headwinds that certainly are making the news we can in global economic growth and interest rate increases war and Ukraine and inflationary pressures, by the way. Let's talk a little bit about inflation. What are some bad things there? What are some good things? Well,
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Rob Polich, VP of Sales & Marketing at Superior Fabrication, about the changing role of marketing, developing go-to-market strategies, focusing on the customer, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Robin Ritz, Creative Visionary at InCord, about work/life balance including identifying causes of a poor balance, setting boundaries, saying no when necessary, creating a culture that supports a healthy balance. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with John Clark, Director of Marketing at Steel King Industries about market trends in supply chain from market drivers of access to labor to automation. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jeremy Wall, CEO and Co-Founder of GoalMakers about the importance of professional development at all stages of your career and about MHEDA's Master Manager 10-week program. You can learn more and register for the Master Manager program at www.mheda.org/master-manager. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with AJ Meyer, CEO of Pickle Robot Co about the benefits of robotics and automation in material handling. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Steve Harrington, Industry Liaison at National Center for Supply Chain Automation, about the importance of automation technicians and upskilling technicians. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Ryan Howard, President at RMH Systems, Inc., about the very hot topic of employee engagement and retention. In this episode, learn how employee engagement effects employee retention. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Todd Cohen, CSP, Sales Speaker and Author. Todd shares his vision of how everyone in your company is a sales person, and how having a silo culture can slow your business growth. Join Todd in one of his two sessions at the MHEDA Convention in Orlando, Florida on April 23-27, 2022. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Jerry Weidmann, President of Wolter, Inc. on branding. Jerry provides insight of transitioning a company's brand from multiple names under one umbrella. Jerry explains a smooth transition from all aspects of the company, including internal planning to customer perception, and much more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Take a quick look back at highlights from the MHEDA Talks podcast series where host Shari Altergott, Chief Experience Officer of The CX Edge talked with members and experts throughout 2021. MHEDA thanks all of the guests for taking the time to share their industry expertise with others. Listen to the full length episodes of this podcast series and stay tuned for future episodes in MHEDA-TV or search MHEDA in your favorite podcast platform.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Tom Albero, John Gelsimino, and Katie Richards. They discuss the benefits and updates to MHEDA's DiSC Survey. Benchmark your company performance and join us for the roundtable discussion for the Industrial Truck Results at the 2022 MHEDA Convention in Orlando. Members can learn more about the DiSC Survey and complete the steps by visiting mheda.org/disc.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Kelly McDonald, speaker and author of 4 best selling books. They discuss the how diversity impacts the workplace and how to recruit a more diverse workforce. Purchase Kelly's latest book, It's Time to Talk About Race at Work, at Amazon or wherever books are sold. Members can also register for the Diversity and Inclusion: 3 Part Webinar Series, presented by Kelly, in the MHEDA LMS at www.mheda.org/diversityseries.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Troy Donnelly, VP of Integration and Solution Strategy, Toyota Advanced Logistics North America (TALNA). They discuss the latest trends and technologies in automation, how the industry is responding, and what to expect in the next 5-10 years. Members can register for the full Automation Solutions Conference, hosted by Troy, in the MHEDA LMS at www.mheda.org/automation.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
On this episode of Talking Supply Chain, host Bob Trebilcock, editorial director of Supply Chain Management Review, talks with MHI’s Christian Dow and MHEDA’s Katie Richards about the results of the first survey of diversity within the supply chain industry, conducted in conjunction with WERC and Modern Materials Handling. Spoiler alert: The industry has been slow to diversify, especially at the leadership level, but change is in the air.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Lorie Leitner of ProLift Toyota Material Handling and Red Andal of Liftow Limited. They discuss the role of marketing in the material handling industry, effective marketing strategies, and how to create and distribute relevant content. Stay tuned for more episodes of the MHEDA Tlks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Irene Holley, Chief of Staff at Alliance Material Handling. They discuss how to engage employees and make them feel valued through company culture and communication. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with industry veteran Joe Ginnetti, owner of JAG Learning Solutions. They discuss industrial sales trends and challenges, how to build strong relationships throughout the sales process, and being a leader vs a manager. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Dave Baiocchi, President and Owner of Resonant Dealer Services. They discuss the importance of developing a customer experience strategy including seven questions to ask yourself, aligning your messaging with your value proposition, and how to measure the customer experience vs performance. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Bill Kaiser, VP of Sales for CultureWise. They discuss the importance of company culture and how to establish a culture to take your company to the next level. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with Holly Duddy, Corporate Recruiter, ProLift Toyota Material Handling. They discuss the challenges of recruiting technicians, the certified forklift technician (CFT) program, culture, diversity, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with speaker and author, Judy Hoberman. They discuss workplace culture, gender differences, women in leadership, building relationships, and more. Stay tuned for more episodes of the MHEDA Talks podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with industry veteran Gary T. Moore. They discuss objective based selling, building relationships, and the long term effects of the pandemic on sales strategies and processes. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Take a quick look back at highlights from the MHEDA Talks podcast series where host Shari Altergott, Chief Experience Officer of The CX Edge talked with members and experts throughout 2020. MHEDA thanks all of the guests for taking the time to share their industry expertise with others. Listen to the full length episodes of this podcast series and stay tuned for future episodes in MHEDA-TV or search MHEDA in your favorite podcast platform.
Host Shari Altergott, Chief Experience Officer of The CX Edge talks with George Prest, CEO of MHI in his last formal interview before retiring at the end of 2020. They discuss Promat DX 2021, leadership, team collaboration, and how to measure success. George also gives his perspective about the future of tradeshows and the business environment. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Andy Levin, Co-Owner of MHS Lift. They discuss the importance of social responsibility and activities within a corporation, and Andy gives examples of his company's programs. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Laurie Beth Nix, Digital Marketing Specialist at Doosan Industrial Vehicle America Corp. They discuss all aspects of social media marketing including its role in the overall marketing strategy, branding, uses for different platforms, metrics to measure, engaging employees and customers, and more. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Will Maybury, Controller of Maybury Material Handling. They discuss generational differences, challenges in a family-owned business, dealing with conflict, employee engagement, and more. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Jim Ripkey, President of Hy-Tek Material Handling. They discuss the importance of taking care of customers and employees, managing and measuring aftermarket, and future technologies. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews cyber security specialist, Mike Foster of The Foster Institute. They discuss how companies can increase security on their systems to prevent a costly attack, how employees can stay secure while working away from the office, and how to recognize phishing scams. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Dannelle Dalhauser, Director of Marketing and CRM Integration for MH Equipment Company. They discuss marketing ROI, customer engagement in a virtual world, and the importance of community involvement. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Brian Bluff, CEO of Site-Seeker. They discuss the importance of digital marketing, developing a strategy, setting goals and measuring ROI. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Milt Tandy, president of Wirecrafters. They discuss the importance of marketing, using social media and videos to brand your company, building relationships in the industry, and more. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews THE keynote speaker Ryan Avery. They discuss changing your mindset to go from A to THE including tips on communications, building trust, motivating vs managing, and mentorship programs. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
ITR CEO Brian Beaulieu answers questions received during his recent interview for MHEDA's virtual convention.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Cherie Shepard, a partner at Direct Recuiters. They discuss the response to the current coronavirus crisis, the future of the labor market, hiring for culture, diversity in the workforce, and leadership values. Stay tuned for more episodes of this podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
Host Shari Altergott, Chief Experience Officer of The CX Edge, interviews Lauren Zak, Director of Account Development at Concept Services. They discuss the challenges of remote workers during the current pandemic, benefits of cloud systems, setting processes to improve productivity, and engaging the sales team with CRM systems. Stay tuned for more episodes of this new podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
In the latest Business Trends Video, we looked at changing buying preferences and how MHEDA members can evolve to meet increased customer expectations.
In the Business Trends video, we discussed the softening of the economy and how MHEDA’s Board of Directors recommends members respond. Here we go a little deeper, looking at the importance of preparing for the economics of this.
In this premier episode of the new MHEDA Talks podcast series, Shari Altergott, Chief Experience Officer of The CX Edge, interviews Liz Richards, CEO of MHEDA. They discuss the material handling industry that is "hidden in plain sight", leadership styles, and the benefits of MHEDA membership. Stay tuned for more episodes of this new podcast series when Shari will interview industry thought leaders on issues and trends affecting MHEDA members.
This quarterly economic report, published by ITR Economics, features data specifically for the material handling industry to assist MHEDA members plan for the year ahead. The full detailed report is available to members only. Order and download the new report as well as past archived issues (requires member login).