ProServeIT's podcast: Recent Episodes

ProServeIT

Unlock Your Digital Future

In the age of disruption, you win when (and only when) you have a solid technology framework and have IT as part of your overall business strategy.

In this podcast we'll talk about Insights & Automation, User Experience, Productivity, Business Apps, Infrastructure, and Cybersecurity.

View Details

  • Determine next steps that you need to take after signing a Managed Services agreement, including ongoing continuous Managed Services support and more.
  • Understand the role of the Virtual CIO and what they can do to assist you, and learn what to expect from working with a Service Desk.
  • Set up an organization-wide communications plan, and; -See how your monthly and quarterly Managed Services Reporting will work, and more!

Learn more about Managed Services: https://www.proserveit.com/services/m...

Watch full video series: https://youtube.com/playlist?list=PLT...

Subscribe to ProServeIT Channel here: https://www.youtube.com/channel/UCKqp...

Follow us on social:

  • Facebook: https://www.facebook.com/proserveit1​
  • Twitter: https://twitter.com/ProServeIT
  • ​LinkedIn: https://www.linkedin.com/company/pros...

View Details

In honour of International Day of Families on May 15th, we asked nonprofit organizations and charities to share their stories related to how they support families in their regions.  

The winning story for the Share Your Story challenge this month belongs to Family Counselling and Support Services for Guelph-Wellington, chosen not just because of the heartbreaking story they shared, but the follow-on that proves the positive impact they're having on their community.  It was my privilege to sit with Joanne Young Evans, Executive Director of Family Counselling and Support Services for Guelph-Wellington and hear more about these initiatives in greater detail.

Learn more about Family Counselling and Support Services for Guelph-Wellington: https://familyserviceguelph.on.ca/

Learn more about ProServeIT: https://www.proserveit.com/ 

Follow us on social:   

⭐Facebook: https://www.facebook.com/proserveit1​

⭐Twitter: https://twitter.com/ProServeIT​

⭐LinkedIn: https://www.linkedin.com/company/proserveit

View Details

In honour of Earth Day on April 22nd, we asked nonprofit organizations and charities to share their stories related to this year’s theme of #RestoreOurEarth​. ProServeIT’s promise was to choose a winner and share their story on environmental restoration to our audience via our blog, our social channels, and our monthly newsletters.

Our team at ProServeIT was inspired to read about all the ways that nonprofits and charities are working to restore our earth, and we want to take a moment to thank each of you for sharing your stories with us The winning story for the #ShareYourStory​ challenge this month belongs to Mennonite Economic Development Associates (MEDA), chosen because of their commitment to environment and climate change through a number of global projects taking place. It was my privilege to sit with Katie West, Communications Coordinator, and Mujtaba Ali, Technical Specialist for Environment and Climate Change on their technical team and hear more about these initiatives in greater detail.

Learn more about ProServeIT: https://www.proserveit.com/​

Follow us on social:

-Facebook: https://www.facebook.com/proserveit1

​​-Twitter: https://twitter.com/ProServeIT​​

-LinkedIn: https://www.linkedin.com/company/proserveit

View Details

Gender Diversity in the Workplace - Interview with Kessler Foundation   

In honour of International Women’s Day, we asked nonprofits and charities to share their stories related to this year’s theme, #ChooseToChallenge. Our promise was to choose a winner and share their story with our audience broadly on our website and other digital channels. This is in our continuous effort to give back and support the nonprofit sector. 

The chosen story belongs to Kessler Foundation. How they support their female staff, how they truly achieved gender diversity in their workplace (especially in the STEM field which is typically male dominant), and how their leadership team comprises mainly women are some of the reasons why their story was chosen.  

We spent some time with Michele Pignatello, Vice President and Chief Development Officer, and Nancy Chiaravalloti, Director, Neuropsychology & Neuroscience and Traumatic Brain Injury Research, to hear their stories in detail, and have featured them in our blog.  

To learn more about Kessler Foundation, visit their website: https://kesslerfoundation.org/ 

Diversity #Equity #Inclusion

View Details

Did you know your end-users' inbox is the #1 point of entry for a cyber breach?

Free sign now to watch Demo:

Mailbox Guardian reduces your chance of being a victim of cybercrime through Microsoft Office 365 Exchange Online Security Hardening. In this webinar, we interviewed one of our security experts, George Abou-Samra to give you a high-level overview of Inbox Security.

After sign up you will get access to a live demo of a Mailbox Guardian environment, we'll cover:

  • What Mailbox Guardian is?
  • How Mailbox Guardian will help you to protect against malware.
  • What is Multifactor Authentication (MFA) & who protects your organization?
  • How you can secure your inbox and make your organization less of the target.

View Details

To keep their employees safe and healthy and stop the spread of the virus, many companies who once relied on on-premise work setups have been left scrambling to find remote working options for their employees.

Free Watch Webinar: https://www.proserveit.com/benefits-of-window-virtual-desktop-webinar

Windows Virtual Desktop (WVD), a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this webinar, we interviewed our Azure expert, Bill Kastner, to give you a high-level overview of Windows Virtual Desktop.

Including a live demo of a Windows Virtual Desktop environment, we'll cover:

  • What Windows Virtual Desktop is.
  • How virtualization helps to address specific needs.
  • How Windows Virtual Desktop can help you to deploy and scale modern and legacy desktop app experiences in a matter of minutes.
  • Using Windows Virtual Desktop to create a seamless client experience for your remote workers.

Recommended For: Business Decision-Makers and those evaluating WVD as a viable option for their business.

View Details

Join Tony Caporaletti, ProServeIT's Unified Communications Solutions Architect, in this new series as we explore Microsoft Teams in greater detail and help you understand how to get the most out of Teams!   

Watch Free Demo: https://www.proserveit.com/microsoft-teams-video-series

This series will continue to be updated on an ongoing basis - sign up once and we'll notify you via email when a new video is posted! 

View Details

Join us for a discussion around the following four technology tips that will come in handy when you build your preparedness plan.

View Details

An unrefined diamond's value increases significantly when processed correctly. So does a company's data! Smart, data-based decisions are what’s required during this uncertain time we are going through.

Watch Free Webinar: https://www.proserveit.com/business-intelligence-101-webinar

Join our interview-based webinar where we will discuss:

  • What is business intelligence (BI)
  • What it means to have a BI strategy
  • What are the top three questions to ask yourself to know where to start to create your BI strategy, and
  • How other organizations have been using the right BI strategy and tools to gain competitive advantage.

Bring any questions you want to ask our BI expert. Plus, we’ll share a ‘BI dictionary’ with some commonly used BI vocabulary to get you up to speed.

Recommended for: Business leaders looking for “BI 101” to understand how they can use their data to make data-driven decisions

View Details

In this podcast we'll explore Microsoft Teams Voice, and how the various voice, conferencing, and Direct Routing features of Microsoft Teams could potentially assist with shifting to a "new normal" of voice and audio conferencing.

View Details

We are facing unprecedented times, and the education sector has certainly not been omitted from the world of social distancing & its repercussions. Our experts will discuss use cases, benefits, and licensing to get your higher education institution up and running quickly and effectively. 

In this podcast co-hosted by Microsoft and ProServeIT, you’ll learn how quickly you can deploy WVD to meet new requirements, and how tools like FSLogix helps simplify and optimize WVD deployments

View Details

With use cases, benefits, and licensing, we'll show you how Windows Virtual Classroom can provide the staff and students at your K-12 education institution with consistent Learn at Home access to learning software.

In this podcast co-hosted by Microsoft and ProServeIT, you’ll learn how quickly you can deploy WVD to meet new requirements, and how tools like FSLogix helps simplify and optimize WVD deployments

View Details

You may be using Teams as a collaboration tool right now - a place to host meetings, chat with your coworkers, and work on documents together - but how can you use Microsoft Teams to the max in order to capitalize on your ROI? It could be time to learn how to take Microsoft Teams to the next level!

View Details

Windows Virtual Desktop, a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this podcast for nonprofits and registered charities, co-hosted by Microsoft Tech for Social Impact, we'll show you a high-level overview of Windows Virtual Desktop so that you can see if it meets your needs.

View Details

How can you provide employee wellness support to those who need it most?

In the fifth installment of our Remote Work podcast series, we're going to address these questions, and more! Join Alfero Chingono and Stephanie Baskerville for some dialogue on employee wellness during difficult times, and an exploration of how bots could be a potential game-changer for all organizations. Bring your questions, too, and let's start a dialogue around employee wellness!

View Details

With governments and healthcare workers mandating that, organizations should adopt remote work capabilities, and with organizations scrambling to get their employees set up to work from home, many people have overlooked the unique security challenges that these unprecedented times are forcing on us.

Join Marc Mendez, ProServeIT's cybersecurity Solutions Architect, to understand the top 5 remote work security tips your organization should keep in mind as you move to a remote work model.

View Details

Windows Virtual Desktop, a Cloud-based desktop and app virtualization service, could be a viable solution to this unique and challenging problem we've found ourselves in, and in this webinar, we'll show you a high-level overview of Windows Virtual Desktop.

View Details

This follow-up podcast continue this remote work theme, and  include demos to help your staff understand exactly how a tool like Microsoft Teams can be utilized while working remotely, so that you can stay connected and productive even when you're working from home.

We  also cover basic cybersecurity questions we have received and recommend you consider while your employees are working from home using various devices.

View Details

ProServeIT turned our webinar into a podcast.

Governments and health officials all across the globe are strongly urging for businesses, wherever possible, to adapt a remote working or work-from-home model for the foreseeable future. Is your organization remote work ready?

This Podcast cover the bare minimum essentials that we encourage you to think about and implement sooner than later to effectively set up remote working and stay as productive as possible during this difficult time.

View Details

Always looking for ways to increase productivity and efficiency? Automation technology like bots is trending these days as a way to make things more efficient for your staff.

There are lots of great benefits of what bots can do to help your organization, such as automating manual processes so you can give your team some time back to focus their energy on high-valued tasks. And bots are the way of the future, using artificial intelligence to take care of some of the more menial, time-consuming tasks.