Daybreak: Recent Episodes
Mark
Jarrod and Mark talk about the return of regional shows, rebranding, and customer empathy with Hal Truax of Hall Technologies. Mark leaves the audience behind with an AZ pop quiz and Jarrod gets rejected yet again as he tries to recruit their guest for a move to central Canada.
Today Jarrod drives the Daybreak bus and even invited a guest, Jody Sagen of WBM. Jody is the Director of Technology Experience & Enablement and he talks to us about his role in helping customers get the most out of technology and how a human approach may just be the unlock to increased adoption and productivity.
This week on Daybreak we talk to Mike Brown-Cestero of CAVLO.
With numbers down, the vaccine in distribution and things opening up, CAVLO is doing an in person regional trade show May 13th in Las Vegas.
We talk about the show with Mike and he drops more names than Mafia snitch under pressure from the FBI.
Check out the episode and also check out the upcoming show at www.cavlo.tech
All of our businesses have one thing in common- our continued success hinges on professional development. Tune in to hear Jarrod, Mark and Derrick Kelly talk about the challenges of developing employees.
Jarrod and Mark catch up after a couple week hiatus and talk about their businesses and lessons learned. Of course a couple books come up and serve as the basis for some extended conversation about how intuition and biases shape our decisions.
Books for this week-
Thinking, Fast and Slow
Predictably Irrational
Today on Daybreak – Jarrod takes a break to focus on Winnipeg, and I talk to Samuel Liberant, a leader in change management focusing on connecting people, technology and space.
We discuss the challenges of a hybrid workplace, the work of the future (the phrasing is important), and the human side of connection and productivity.
This is a MUST listen for anyone navigating a return to work strategy, designing spaces, or delivering technology.
Please connect with Samuel on Linked In here- https://www.linkedin.com/in/liberant/
And read about his recent workplace study on Arousal Fatigue and Executive Function here- https://www.consulting.nbbjsites.com/post/working-together-apart-here-is-one-way-to-work-more-effectively
As always, a few books were recommended as well-
Work Disrupted
Willpower Doesn’t Work
Decisive
Today on Daybreak, we talk to Patrick Whipkey about the value of buying groups, about overall market trends in different verticals, and about setting up a Celebrity DJ Death Match with our favorite namedropped fan.
Jarrod and Mark follow up on the last episode by discussing how to kick off the New Year and round out by talking about the best ways to call into new potential clients while creating the best chances for success.
Jarrod and Mark talk about the New Year and the opportunity to frame both individual and team goals for the year.
Mark and Jarrod take a write in suggestion from Christopher Neto to discuss this Fast Company article about helping employees craft their role into their calling.
https://www.fastcompany.com/90578677/6-ways-to-help-employees-craft-their-job-into-their-calling
Nods to these two books as well-
https://www.amazon.com/Daring-Greatly-Courage-Vulnerable-Transforms/dp/1592408419
https://heathbrothers.com/the-power-of-moments/
On this pre-Turkey Day episode, we talk to Alex Forting of Novmega in Jarrod's homeland of Canada about the business environment.
There are shoutouts at the beginning to 3 or our favorite AV people and Alex and Mark stick around to talk a little more after Jarrod has to exit.
On this quick episode, Jarrod and I talk about social media, business development, and predicting the future.
On this episode, Mark surprises Jarrod and call-in guest Aaron Peterson with a game of AV Would You Rather and they see where things go from there.
On this episode of AV Daybreak, Mark and Jarrod discuss management, instincts, and the concept of AV being Guilty until proven Innocent.
Join Jarrod and I as we talk to Kevin Hartman of the University of Buffalo whose unique News background positioned him perfectly for today's technology world of streaming and distance learning. In today's world, everybody is in the broadcast business.
Mark and Jarrod brave another Wednesday morning with Steve Greenblatt of Control Concepts. We talk about Steve's business and control system philosophy as well as the difficulties of being a business owner in today's environment.
When hiring new sales people, it's always good to take a look at your process for onboarding, training, and measuring success. Take a listen as Mark and Jarrod discuss sales in a world where we sell service, not widgets.
Sales Engineering is such a pivotal part of our businesses and finding a great sales engineer can be a daunting task. Today we talk to Aaron Peterson of Mechdyne, we stroll through his Linked In profile, and embark on a conversation about standards vs. customer expectations.
It's National Podcast Day and #AVDaybreak is up and at 'em with Jarrod's friend Keenan Flegel, who helps shape hands-on, post secondary education for adults learning new trades. If you want some great insight into how to build training programs that work, tune in. Keenan drops a lot of knowledge.
On this special edition of AV Daybreak we talk with Meghan Jackson and Annette Sandler about the InfoComm 2021 Call for Presenters and how YOU can help bring diversity and relevance to the show!
To submit your ideas, go to www.infocommshow.org/cfp
Joining AV Daybreak as Jarrod talks about doing their latest case study and what was different about it. That leads to a discussion about transparency and accountability, and how about how honest communication can help improve our businesses and customer relationships.
We shake things up a bit today by bringing Murphy Daley, an accomplished author, back on the show for some discussion about Andy Weir's "The Martian". We make some analogies as to how working in AV is similar to escaping Mars and try to see if we can get Jarrod to read some fiction. Check it out.
From tradeshows, to product demos, to customer interactions... empathy is the universal key to success. Find out what Jarrod and Mark think and discover something called Pace, Pace, Lead on this edition of AV Daybreak.
It's Wednesday and Jarrod wants to have some "real talk" (I think he got the term from his therapist) about marketing, but along the way we talk a little about sales as well. "Don't 'Hammond' the receptionist!" (listen and then you'll know...)
Join Jarrod and Mark as they talk cold calling (Are you from Louisville, Kentucky?) and how self awareness and transferable skills may be the unlock you've been waiting for. Oh, and is there a call-in guest? Tune in to find out.
Join Jarrod and Mark as we blaze new ground with not one but TWO call-in guests to discuss whether or not AV is in fact IT.
Join Jarrod and Mark as we talk to Murphy Daley, a technology industry Project Manager, about business, connection, and social media.
Join in as Jarrod and Mark discuss repositioning your company for growth after a crisis and how to create an invest in the future business even while still running the old one. Jarrod's tip- mindset matters.
Jarrod and Mark invite Frank Padikkala of Diversified to join them and discuss bat signals and how a Californian gets to Rogina before the convo turns to #AVisIT, education, and training. We may just name drop #avtweeps along the way too.
Join Mark and Jarrod (on the day after his Birthday) as we talk with Alesia Hendley of Access Networks about her career path, social media, and all things marketing.
It's a good one and Jarrod may once again name drop one of his favorite influencers.
Today Jarrod and Mark go solo... I mean duo... whatever, they don't have a guest. They pull out the NSCA's Job Titles and Salary report and discuss the difference between the roles in our AV world.
Luke Jordan of Electro Acoustics joins Jarrod and Mark to talk about Texas, Family Business, and Succession Planning. This is one not to miss!
This week Jarrod and I celebrate Canada Day with Kelsey Balch of The Grammy Museum and talk about content and interactive experiences. She's a fresh new voice and a guest you won't want to miss!
The art of leadership can be hard, especially in an industry many didn't necessarily "choose" on purpose. Settle in as Mark and Jarrod talk about how to connect people to a common purpose and how to balance short term results with long term vision. Yeah, it's AV Daybreak time.
It's InfoComm week and FOMO is on tilt. Jarrod and Mark talk about the virtual #InfoComm Connected event with Narin Nara of AVIXA. There may be a NonComm reference as well... if you don't know what that is, take a listen.
It's your drive time radio with traffic on the 7's where we talk about Canadian Phenomena like the northern lights and Nickelback (deal with it) and we call Meg Sciarini-Smith to talk about life on tour and her journey in AV. Don't miss the lightning round.
Mark and Jarrod chat about auto-correct, do some sales call role playing. and talk to Dan Barron at HB Communications about marketing.
It's your morning drive AV radio.
Join Mark and Jarrod to hear Jarrod get "Profiled" and also talk about what we're excited about with the upcoming InfoComm Connected Conference in June.