Agency Highway: Recent Episodes

James Rose

Agency Highway is a podcast for digital agencies who want to grow, earn more and work less.

Episodes are a mix of quick wins, interviews with people who are doing amazing things, tools, tips and resources that will help you grow your agency and build the life that you want.

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Jason Swenk has coached 1000s of agencies through their journey. It’s not always clear what you need to do to get to the next level. Jason has mapped out the digital agency growth lifecycle into a 6-stage, mountain-themed journey. In this episode, you’ll learn how to work out what stage you’re at and what you ... Read more

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Gabrielle Chipeur from the Well Paid Creative has a cool system for generating more referrals from clients. You’ll learn how to build your referrals, get better clients and make the most out of the ones you already have. Resources mentioned in the episode Well Paid Creative Website – tons of free stuff and resources there ... Read more

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Want to create amazing experiences for your clients? Taylor McMaster from Dot and Company is here to share how you can do just that. You’ll learn what kind of things you can do to delight your clients, how to turn that into a process and how to hire amazing account managers. Resources mentioned in the ... Read more

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If LinkedIn seems like old news, Nicole Osbourne is here to share how you can make it awesome. It can actually be fun, and a great source for new, ideal clients.  In this interview you’ll learn how to create your personal brand, what you should include on your profile and how to build your network ... Read more

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Kenny Schumacher has built and sold multiple productized services. In this interview you’ll learn what roles he delegated first, and how he was eventually able to remove himself from the business.  Resources mentioned in the episode Closin Connect with Kenny LinkedIn Twitter Instagram About Kenny I graduated college in 2016 with finance and accounting degrees. ... Read more

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Samar Owais has chosen to stay small instead of growing an agency. For some people, the idea of running an agency just isn’t for them – and that’s OK. In this episode, you’ll learn how Samar has grown her business, how to network with Twitter, and what she is doing to scale.  We cover: Niching ... Read more

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User testing can dramatically increase your website conversions. It’s also a service that you could roll into your higher tier website maintenance plans. Quinn Zeda from Conversion Crimes joins the show for an amazing, insightful conversation on user testing.  Learn how to run tests, how to recruit testers, how to interpret the results and more. ... Read more

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This episode was going to be called “WTF is Information Architecture,” but that would have probably made you tune out. I asked my friend Jo Minney to come on the show to answer exactly that question. She has an amazing process for planning websites that I found extremely interesting. It’s a professional way to plan ... Read more

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Do you dread hiring people? It can be such a time consuming process. But in this episode, you’ll learn how to create a simple, semi-automated process that helps you find the best candidates fast. Andy Cabasso from Postaga shares his process – the strategy, places to look for candidates, and tools to use. Resources mentioned ... Read more

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What do clients look for in an agency? Foti from Growth Mentor joins the show for a casual chat about the good, bad and ugly experiences he’s had working with agencies. You’ll get some ideas on how you can stand out, and how to put your potential clients' mind at ease and overcome objections. This ... Read more

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Automation can have a dramatic effect on your agency, especially if you find yourself overworked and underpaid. Olivia Look from The Automated Agency joins the show for a chat about tools and processes that will help your team get more done. Resources mentioned in the episode Jimmy’s automated client onboarding video Notion Coda Connect with ... Read more

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To avoid scope creep, you have to get the creative brief process right. It also means less fighting with your client later, preserving the relationship. Leticia from Holabrief joins the show to share: The 3 types of brief What should be in a creative brief How to create a solid briefing process Resources mentioned in ... Read more

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Do you help your clients implement software in their business? If you aren’t involved in the partner programs for that software, you’re leaving money on the table. In this episode with Alex Glenn from PartnerHub, you’ll learn how to leverage software partner programs to get exposure, generate leads, increase revenue and even improve your SEO.  ... Read more

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Kris from Just After Midnight has productized a service that many would write off as un-productizable. His story has so many practical tips around how to run a productized service in tandem with your existing agency. You’ll learn how to structure your team, common mistakes to avoid, how to create boundaries and much more.  Resources ... Read more

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In this episode, Kurt Philip from Convertica shares some simple ways you can increase conversions on your own, or your clients’ websites. You’ll learn about how to increase trust, where to focus your efforts and how to learn more about Conversion Rate Optimization. Resources mentioned in the episode Website – Convertica Connect with Kurt LinkedIn ... Read more

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If you’ve ever thought about creating a productized service, this episode is for you. Chris WIllow from Service Provider Pro joins the show to talk about what’s working in productized services, how to get started without risking your current brand, and how to create processes.  Connect with Chris Twitter Facebook YouTube About Chris I'm the ... Read more

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Shaun Clark from GoHighLevel joins the show to talk about client retention. Selling technology to clients is an under-utilised channel by agencies, yet it can be highly lucrative. On top of that, it can make them more likely to remain a client, even while they’re taking a break from your services, making it easier to ... Read more

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Peep Laja from CXL joins the show to tackle two awesome topics.  First, you’ll learn how you can differentiate your agency from the thousands of others out there. Everyone talks about niching down, but few dig into the “how” to the level that Peep shares in this interview.  Second, if you’ve thought about offering, or ... Read more

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A YouTube channel can help you land clients easier than you might think. Rob ORourke from Fox Web School shares how that can be so, as well as tips on how to start your channel, get more subscribers and what equipment to use.  Resources mentioned in the episode Fox Web School YouTube Brian Dean on ... Read more

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This is an absolute beast of an episode. Anna Shcherbyna from Remotivate joins the show to share a start-to-finish playbook on how to hire amazing employees.  The conversation covers where to go to find people and all the steps to go through to make sure they’re a great fit before you hire them.   Resources mentioned ... Read more

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If you deal with imposter syndrome and fear in your business, you’re in good company. Today’s guest, Mike McDerment, is the co-founder of Freshbooks. His company has a team of 500 and he still faces it on the regular.  In this episode you’ll learn how to put a positive spin on imposter syndrome to grow ... Read more

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If you’re on the lookout for new services you can add to your agency with very little effort, this is a great episode for you. Garret Sussman from Traject shares how you can add reviews and reputation management as a service. These can be an entire service offering on their own, or act as a ... Read more

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If you help your clients with their social media, this is an interview for you. Tim Hill from Social Status joins the show to discuss how to run better campaigns.  You learn about setting goals, which channels to target, what content to produce and how to generate amazing reports for your clients.  Resources mentioned in ... Read more

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A virtual summit can create an insane amount of awareness for your agency in a short time. You’ll bring together experts that serve your target audience, which creates relationships. You’ll also get in front of potentially hundreds or thousands of your target audience as attendees.  Krista Miller has been helping people run profitable virtual summits ... Read more

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Andy Cabasso from Postaga joins Agency Highway to share what’s working in creating link generation campaigns for clients. SEO can be a great source of recurring revenue for agencies, so if this is a service you already offer or are thinking about offering, give this episode a listen.  Resources mentioned in the episode Postaga blog ... Read more

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Case studies can be instrumental in converting potential clients. In this interview, Anfernee Chansamooth from Simple Creative Marketing shares some brilliant tips for you to use case studies to your advantage.  You’ll learn how to get them, how to write them and where to share them for maximum impact. Resources mentioned in the episode Anf’s ... Read more

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Steve Pockross from Verblio joins the show to discuss how agencies can outsource quality content for their agencies. Content can be very hard to outsource and still ensure great quality (things people actually want to read). The tips in this interview will help you fix that.  Resources mentioned in the episode Verbio Website The Verbio ... Read more

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This year has forced a lot of change – and the ways you can pitch clients is one of them. Alex Price has switched his agency to virtual pitches. In the process, he’s learned that there are actually a lot of benefits to doing it this way. Here’s how you can win more pitches without ... Read more

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Gray MacKenzie, founder of ZenPilot, has helped countless agencies with their processes, greatly increasing their profitability in the process. In this interview you’ll learn how your digital agency should create and store processes to become a much more efficient operation/ Resources mentioned in the episode ClickUp for agencies Connect with Gray Twitter LinkedIn About Gray ... Read more

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Brent Weaver from UGURUS joins the show to share how you can get rich by owning your market. Choosing your niche is a bit like dating – you can try a few before having to commit and get married to it. We cover how to choose your niche without alienating your existing client base, how ... Read more

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When you start working with a client and you realise their current brand assets suck, things get difficult. Do you just tell them their logo sucks? Or do you try to pitch a rebrand and risk a backlash? Ross Kimbarovsky from Crowdspring joins the podcast to share how to navigate this situation and how you ... Read more

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Kelly Campell is a consultant who helps agency leaders transform their life and their agency. In this episode, you’ll learn how to develop your listening skills, how to improve your empathy and how to apply that to pitching your clients. Resources mentioned in the episode Website Connect with Kelly LinkedIn Twitter Instagram About Kelly Kelly ... Read more

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John Doherty from Credo joins the show to talk about agency lead generation. John has been involved with 125 million in closed leads for agencies over the last 5 years so he knows a thing or two. In this episode you’ll learn what most agencies are doing wrong, how to turn a lead into a ... Read more

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Sales is an area that many agencies struggle with. In this interview, Joey Gilkey from Sales Driven Agency shares how you can hire great salespeople to dramatically grow your agency.  You’ll learn where to start, how to set up the processes and how much to pay salespeople. This was one of my favourite episodes to ... Read more

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Reporting isn’t a sexy topic, but it can make or break your business. Robert Patin consults with creative agencies to help them become more profitable while maintaining a great culture. In this episode, you’ll learn: What you should track How to get buy-in from your team How to build a dashboard Resources mentioned in the ... Read more

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You hear a lot of stories about people selling their agency and moving onto products. Dave Schneider has gone the other way.  In this casual interview, you’ll learn why running an agency can be so attractive, the pros and cons and how Dave attracts clients for his agency. Resources mentioned in the episode Shorlist.io website ... Read more

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This interview is a start-to-finish playbook on how to find and get on podcasts. There is a TON of benefit to going on podcasts for agency owners. They are a great source of leads, help you build relationships and are amazing for building your authority. Kai Davis shares the entire process – where to start, ... Read more

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You might know Yelp for their restaurant reviews… but did you know 50% of what they do is for OTHER verticals? This means there is a huge opportunity for you to help your clients generate more business from Yelp. On top of that, it’s another marketing channel for your own agency.  Tune into this episode ... Read more

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Do less work and make more money with value-based pricing with Jonathan Stark

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Do team meetings feel like a waste of time? Kimberly Lipari from Valet.io joins the show to explain how they’ve changed their team meetings to run much more efficiently. Resources mentioned in the episode Website – valet.io Connect with Kimberly LinkedIn Facebook Twitter About  Kimberly My name is Kimberly Lipari and I live just outside ... Read more

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Michael Wark from Bean Ninjas joins the show to talk numbers, profitability and team culture. There were a lot of nuggets in here including what numbers to track, how to get your cash flow in order and maintaining culture in a remote work environment.  Resources mentioned in the episode Search console reporting dashboard Pricing websites ... Read more

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Many agency portfolios end up as a dumping ground for previous projects. In this interview, Preston Lee from Millo.co describes how you can create a portfolio that prospects actually want to look at and that helps convert them to clients. Resources mentioned in the episode Honeybook post on optimizing your portfolio Related resources Check out ... Read more

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Martin Huntbach from Jammy Digital looks at content in a different way than most agencies. In their agency, content is used as a client filter. Content helps set client expectations and helps clients self-select if they are a good fit. This means they tend to get better clients that are a joy to work with.  ... Read more

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Brian Casel has built a productized agency that only requires 2-3 hours of his work each week. In this interview you’ll learn how he transitioned from a traditional agency into a productized service and ultimately built his SaaS product, ProcessKit.  Resources mentioned in the episode AudienceOps – blog content productized service ProcessKit Process automation for ... Read more

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Dan Englander from Sales Schema joins the show to talk about automated lead generation for digital agencies. If you’re thinking about outreach and are not sure how to make it work, or how to stand out from all the noise, this interview is for you. Resources mentioned in the episode Dan’s webinar on crisis prospecting ... Read more

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Pip Meecham creates organised goodness out of businesses that are a jumbled mess. This interview goes into some of the biggest mistakes people make when it comes to process, how you should look at improving your own processes and maybe even adding it as a service in your agency.  Resources mentioned in the episode ProjectBox ... Read more

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Triple digits! This is a two-part episode. I invited 2 friends onto the show who have been helping agency owners in various Facebook communities for a long time – Nick Gulic & Corey Dodd.  Part 1 flips the script and they interview me about how the podcast has helped our business, what has changed over ... Read more

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Marcel Petitpas from Parakeeto joins the show to talk agency profitability. Getting more clients sounds good on paper, but can make things worse if you aren’t tracking the right things. Here’s how you can begin increasing the bottom line profit you make and some agency benchmarks to see how you stack up.  Resources mentioned in ... Read more

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The founder of BlogVault & Malcare, Ahskat Choudhary joins the show to talk WordPress security. If you’ve run an agency for a while, you’ll no doubt have had to clean up after some malicious code or dealt with websites getting hacked.  In this chat, you’ll learn what you need to do to reduce the likelihood ... Read more

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Say Gabriel from Anansi Content joins the show to talk process & SOPs. So many business owners resist creating processes because they don’t have the time, but Say’s strategies drastically simplify what you need to do. Even if you’ve already begun creating your processes, there is plenty of epic advice in this interview.  Resources mentioned ... Read more

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This interview with Gina Horkey digs into two of the most important productivity strategies – managing your task list and email inbox. Given how much these two systems govern everything we do, there are usually huge opportunities for improvement.  Resources mentioned in the episode Eisenhower Matrix Rocket Fuel Connect with Gina Facebook Twitter Pinterest LinkedIn ... Read more

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Robey runs Bearded Friend, a small agency with a unique brand. This is a casual chat about leaning into the fact that you’re a small agency and why there’s no need to pretend you are bigger than you are.  Resources mentioned in the episode Human to Human Marketing Why you should have a personal brand ... Read more

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When your customer’s expectations don’t align with what you deliver, things don’t end well. In this interview with Kieran Browning, you’ll learn several ways to make sure everyone is on the same page and avoid messy situations.  Resources mentioned in the episode Kieran’s site Connect with Kieran LinkedIn About Kieran My whole career I have ... Read more

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This is one epic interview for digital and creative agency owners. Chris Williams lays out his system for closing high-ticket deals. There were so many nuggets in here – give it a listen to learn how you can make more money while working less.  Resources mentioned in the episode Elite Agency Facebook Group Elite Agency ... Read more

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Matt Barnett is Papa Bear from Bonjoro – an awesome tool that makes it super easy to send personalized video to people. You’ll learn about a bunch of different ways you can use video to get more business and create raving fans.  Resources mentioned in the episode Superfans Fanocracy Connect with Matt Twitter About Matt ... Read more

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Victoria Walker joins the show to talk about how her agency thrives without even having a website. That may sound crazy, but once you hear how her clients find her, it makes perfect sense.  Connect with Victoria Facebook Instagram About Victoria Victoria is a digital business strategist, transformational teacher and certified flow consultant helping heart-centered ... Read more

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A relaxed conversation with Nick Gulic about how and why he downsized from 7 person agency to just himself. We discuss how that’s resulted in more profit, less stress and Nick getting to work on what he actually enjoys.  We also have a big chat about COVID-19 and how agencies can come out of these ... Read more

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Sometimes it seems like it’s getting harder and harder to stand out as a digital agency. In this chat, Steve Gordon from Unstoppable CEO shares a strategy that has worked extremely well as a lead generation and conversion strategy.  It also happens to be a strategy that many well-known marketers use, which should give you ... Read more

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Candy Phelps from Bizzy Bizzy runs a unique kind of creative agency. They build great websites in a single day – including copy, design and development. They create such an amazing experience, some clients cry at the end of it (in a good way!) This episode will get you thinking about some new ways of ... Read more

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Joe Fox from LightHouse8 joins the show to share his story of growing an agency from zero to $2+ million. The best part is that what Joe did, any agency owner can do. There’s no rocket science, trickery or BS. Just good business.  Resources mentioned in the episode LightHouse8 Connect with Joe LinkedIn About Joe ... Read more

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Ever find yourself struggling to pay expenses despite a good month of revenue? You’re not alone. This is a problem many agencies encounter at one point or another. Nev Harris joins the show to talk about money management, cashflow and how you can avoid 4 of the biggest profit killers for agencies.  Resources mentioned in ... Read more

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Video is a great way to stand out, get in front of more prospects and convert them to clients. In this chat, Ben from Engage Video Marketing covers how to make video work for you and what platforms to do it on.  Resources mentioned in the episode Soapbox video editor VidYard’s recorder Connect with Ben ... Read more

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Agencies spend a lot of time worrying about their client’s satisfaction, but not a lot of time worrying about their OWN satisfaction.  Karl Sakas from Sakas and Company helps agencies move through the four stages of “agency satisfaction”. From powerless to overwhelmed to confident to valued. Here’s how you can advance to the next level ... Read more

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This week’s episode is a little different. If you’ve ever wanted to launch a product there is a lot to learn about funding in this chat. Tom Fanelli from Convesio (agency web hosting) has gone with a newer type of funding that lets you raise similar amounts to VCs, without having to actually answer to ... Read more

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Managing your projects more effectively results in more profit, less stress and happy clients. This week Beth Livingston from WPRoadMaps joins the show how you can achieve all three.  Project management is an extremely important yet often overlooked skillset. Tune in to hear Beth’s 6 steps to better manage your projects. It includes some absolute ... Read more

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Going to live events and conferences has the potential to transform your business. In this chat, Lee Jackson and James discuss how to get the most out of live events.  Topics include how to network effectively, how to overcome fear, efficient note-taking and much more.  Get your tickets to Lee’s event, Agency Transformation at https://agencytransformation.live/ ... Read more

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The field of neuroscience can tell us a lot about how to be more productive. In this interview, Mike Volkin discusses proven ways to be more effective with your time.  Resources mentioned in the episode The brain that changes itself Online Pomodoro timer Other resources 3 under-rated productivity tips Freelancer Master Class Website Mike Volkin ... Read more

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Website care or maintenance plans are an amazing source of recurring revenue for digital agencies. Kristina Romero from WPCareMarket shares what most people are doing wrong, how to secure more (and better) recurring clients, what to include and how much to charge.  There’s a LOT covered in this chat and Kristina delivers the goods.  Use ... Read more

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Ray Blakney runs Infinite Upcycle, a content marketing agency that goes way beyond most. In this interview, Ray basically gives away their entire process from start to finish including keyword research, content creation, social media repurposing and link building. It’s a longer one, but immensely helpful.  Side note… they whitelabel their service which is an ... Read more

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Tim Conley has helped digital agencies with growth for 8 years. In this interview, he takes aim at a lot of the standard agency advice that you’ve heard 1000 times. Things like “niche down” and “personal brands aren’t saleable”. There is a ton of actionable advice in here. It start with hiring & managing your ... Read more

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Kim Doyal from the Content Creators Planner joins the podcast this week. This chat isn’t so much of an interview but more of a catch up between friends talking about the ups and downs of business, what really matters and how caring less can put your business on the right path.  Of course you’ll also ... Read more

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Zeb Evans, the founder of ClickUp joins the show to chat about UX, building a great SaaS product and productivity.  ClickUp seemingly exploded into the digital agency and web design project management space, and for good reason. It’s a beautifully designed product that makes our lives easier and saves time.  In this interview, you’ll learn ... Read more

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A fast website means higher conversions and more clients. While this episode gets pretty technical, as an agency owner it’s extremely important to deliver fast websites for your clients. That makes it worth the listen.  Brendan Tully from WP Speed Fix shares why speed is so important, the biggest mistakes people make and some of ... Read more

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Nathan Hirsch is the founder of FreeeUp, a platform that helps businesses find the right VAs. Even though the platform was recently sold, in this chat Nathan shares a bunch of great tips about how you can find & hire great people and create processes to help manage them.  Topics include: How to create hiring ... Read more

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Creating content can take a lot of time. So why not get the most value you possibly can out of every piece of content you create? Amy Woods from Content10x joins the podcast to talk about how content repurposing can drive real results for your business.  We discuss what content repurposing is, why you’d want ... Read more

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Selling can feel icky, especially to many web designers and digital agencies that are more on the technical side. But if you truly understand your best clients, and believe that what you provide will get them to where they want to be, it no longer feels like selling.  Jürgen Strauss joins the show to talk ... Read more

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Apps are an untapped revenue stream for many agencies. No-code platforms like Adalo can make it very easy to build apps using only your existing design skills. In this episide, Ben Haefele from Adalo joins the show to talk about how and why you can create apps. Resources mentioned in the episode Adalo Connect with ... Read more

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Curating content is an excellent way to build trust and stand out from the noise in almost any industry. Tune in to this episode with Scott Rogerson from UpContent to hear about how content curation works in your favor and how easy it is to do.  Resources mentioned in the episode UpContent GetRevue Connect with ... Read more

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Over budget, late delivery and scope creep. Three big swear words for digital agencies. Ben from The Digital Project Manager shares how we can avoid these. You’ll also learn about Agile project management and delivering work in sprints.  Resources mentioned in the episode The Digital Project Manager Best project management tools Connect with Ben Instagram ... Read more

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One of the biggest objections to raising prices or even selling more expensive things is that clients will object. Today Mike Killen from Sell Your Service joins the podcast. You’ll learn how you can sell higher priced services, why it’s so important and an awesome tip on dealing with trolls.  Resources mentioned in the episode ... Read more

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Ben McAdam is a profit coach. In this interview he shares how you can find more profit in your business without selling more or getting more clients. While this is usually the default way people try to fix their profit problems, there are much easier ways.  Resources mentioned in the episode Quick Profit Hunt exercise ... Read more

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Data privacy laws are changing rapidly and vary all around the world. In this episode, Hans Skillrud and Donata from Termageddon join the show to talk about how agencies can help their clients stay on top of the laws and add some recurring revenue at the same time.  Resources mentioned in the episode Get your ... Read more

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This is a quick tip episode! Loads of people are obsessed with getting more time out of their day. I'm one of them, which is why I spend so much time on process and automation in our business. There are a few things that I don't hear many people talking about that can make huge ... Read more

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This is reply of the interview with one of our most popular guests of all time. For the original interview with Corey Dodd click here. Corey and I talk about pricing websites including: How to set prices when you are just starting out What to do if you don't have a portfolio Raising your prices ... Read more

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This is a replay of one of the most sought after episodes here at Agency Highway. For the original interview with Hahna Latonick click here. This interview was freaking amazing. I came out with so many notes that I want to implement for Content Snare, even though the advice was directed towards agencies.  We cover ... Read more

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In a world where business can be impersonal, creating real connections with your potential clients is becoming a create way to differentiate yourself. Angela Henderson joins the show to talk about how simple it is to implement Human to Human marketing in your business, and how it can help you accelerate your growth.  Resources mentioned ... Read more

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This is a reply of the most popular Agency Highway episode to date! To the original interview with James Schramko click here In this interview, James Schramko talks about working less and making more, which also happens to be the title of his new book. I've been following James for 7+ years and his advice ... Read more

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If you’re thinking about creating a course, this value-packed interview is FULL of epic advice to get you started on your journey. It’s a long one, but worth it if you want to create a new income stream through courses. Josh Hall joins James to discuss all the parts of creating and selling your first ... Read more

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Conferences are an amazing way to grow your business through referrals, ideas and relationships. In this episode you’ll learn why conferences are so important and how to find some to attend. Resources mentioned in the episode Jimmy’s Conferences Post Recurring Revenue Retreat WordCamp – find your closest one here Connect with James Twitter LinkedIn About ... Read more

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Mor Cohen teaches design to marketers, web developers and business owners. Design can seem like a higher power or magic to those of us to think we don’t have it as a gift. But with an understanding of the foundations and having the right processes in place, you can create great designs.  In this interview ... Read more

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Content is an amazing marketing channel that few agencies really take advantage of. In fact, today’s guest Tim Brown was at a conference where the audience were asked “Who gets leads from their website.” Only a few people raised their hand.  In this interview you’ll learn how Tim has been able to acquire a consistent ... Read more

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Jason Long heads up Brainleaf, a project scoping tool for digital agencies. He joins James to talk about why properly scoping your projects is so important, even though he hates doing it himself.  Naturally, he’s found ways to make it easier and rolled it into Brainleaf. Favourite quote from the episode: “Why are you letting ... Read more

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Hiring a virtual assistant (VA) is the first step many people take in freeing up some time to work on bigger and better things in their business. Gina Horkey has been training VA’s and helping people find VA’s for years. In this interview you’ll learn where to hire, how to hire and when to know ... Read more

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This episode digs into some places you can add automation into your agency. Automation is a great way to free up future-you’s time. There’s an upfront investment of time but it continues to pay back forever. You’ll learn some places to start thinking about automation, like onboarding, client education, feedback, getting testimonials and upselling your ... Read more

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UX is an often overlooked part of web design. Piccia Neri joins the podcast to talk about why UX is so important and how you can use it to differentiate yourself, get recurring income and build better products & websites. Topics discussed include: UX beyond the website Empathy in UX (where it all starts), never ... Read more

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SEO and websites go hand-in-hand. That’s why many agencies also offer SEO as a service to their clients. In this chat, Pete Everitt and James chat about where to start with SEO, and how to sell it to your clients more easily. — Topics include: How navigation matters in SEO Retro fitting SEO to existing ... Read more

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Masterminds are one of the most valuable things I’ve done for my business. They have provided me with great feedback, a sounding board for ideas and so much more. Ronan Leonard joins me to talk about what a mastermind is and why you’d consider joining one. We also discuss some good habits that many freelancers ... Read more

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Robby McCullough has been travelling and managing his business at the same time. This of course comes with challenges. James and Robby chat about the things they wished they knew before working remotely, managing a team while on the road and the gear they travel with. The end of the interview dives into building your ... Read more

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David Braun has been in the agency game since 2002. Yep. Two thousand and freaking two. He’s also a co-founder of TemplateMonster, Weblium and Drafitum, and speaks at 70+ conferences. So to say he has learned a thing or two is a massive understatement. In this chat, David and James talk about how to increase ... Read more

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Jason Andrew is a chartered accountant and has over a decade of experience as a business and corporate advisor. He works with a bunch of agencies, helping them to understand their numbers. In this interview we dig into the profit metrics agencies should be looking at, and using your numbers to know when you can ... Read more