eCommerce Merchant Memo: Recent Episodes

HiConversion

Ben Virdee-Chapman, of HiConversion, briefs you on the fascinating technology and innovations influencing how people shop online. All recorded live, in one take.

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Zee Aganovic, CEO and Co-Founder of HiConversion, joined Shopify’s Steve Hutt on the eCommerce Fastlane Podcast, to talk about some of the most difficult problems Shopify teams are facing (but maybe don’t want to admit).

Topics include product recommendations, personalization, and why 90% of your visitors will never buy from you 🤯

Ben recaps the episode for The eCommerce Merchant Memo.

THAT AMAZON PERSONALIZE VIDEO:

https://www.youtube.com/watch?v=9tArgQrJBzE

You should subscribe to Steve Hutt's eCommerce Fastlane podcast:

https://ecommercefastlane.com/podcast/episode-133/

Install and try HiConversion Recommend powered by Amazon Personalize for Shopify:

https://apps.shopify.com/hiconversion

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From attracting new customers and recommending products to customer service chatbots and personalized emails — this is how machine learning is changing our industry.

Learn more about automation and why 91% of users believe it’s an essential part of eCommerce marketing.

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Many of the biggest a/b testing and personalization platforms - Optimizely, Dynamic Yield, Monetate, and Evergage - have recently been snapped up by bigger companies? I take a quick look at why and what this means for brands using them.

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Flexible payment options are blowing up, with dozens of companies jockeying for merchant’s business and consumer’s attention. I explain what it actually is, the promise of growth, and share 5 innovative companies that are flexing hard.

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Get 3 strategies for actually becoming data driven when it comes to improving your website’s shopping experience - including the practical steps to apply this to a CRO program.

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Did you know Revenue Per Visitor is actually a composite index, influenced by Conversion Rate and Average Order Value? In this episode you'll learn – definitively – why Revenue Per Visitor (RPV) is the #1 metric for impacting eCommerce growth. We even have the math and data to prove it.

Article explaining how to calculate your RPV:

https://www.hiconversion.com/blog/rpv-the-1-metric-to-grow-your-e-commerce-revenue/

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If you’re unsure of how well your checkout is performing, there’s a good chance you’re losing considerable revenue. This episode gives you the rundown on the checkout metrics you need to know to grow sales from your existing traffic.

Those Shopify links we mentioned:

  • How to use Accelerated Checkout
  • About Dynamic Checkout buttons

Shameless plug:

Checkout Zen™ Shopify app – free to install, we'd love your feedback.

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Not only are digital wallets & payments crucial to the modern eCommerce experience, but so is the design and presentation – learn why the styling, location, and type of payment options you show visitors might be your biggest immediate revenue opportunity.

Links:

  • Payment optimization study

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From payments to copywriting, any improvement to your eCommerce checkout equals more revenue — in this episode you get 6 ways to think differently about your checkout experience via the software companies helping brands tackle it.

Apps mentioned in this episode:

  • Bolt
  • Copytesting
  • StorifyMe
  • Sezzle
  • Okendo
  • Checkout Zen