Think BIG Dentistry Show: Recent Episodes
Dr. John Gordon and Marilee Sears
A weekly podcast for dentists and independent business owners where we share systems and strategies to help you create a profitable practice while having the freedom to live your most powerful life.
We are delighted to have Dr. Christina Radics joining us from Malaga, Spain, today.
Christina shares thought-provoking posts on LinkedIn, offering deep and meaningful information and conducting insightful polls. She has also written a book that will be coming out soon. We read the first chapter last week, and it was most impressive!
Christina grew up in a multicultural household in Sweden, where she learned to adapt to different personalities but also experienced the strain of constant arguments between her parents. As a result, she developed perfectionistic tendencies and a desire to please others. She initially wanted to become a psychologist but settled for dentistry because it offered more stability. However, she found dentistry triggering due to its demand for perfection.
Moving to Spain and juggling work with family life, Christina neglected her mental well-being, eventually leading her to the brink of burnout. She is now on a mission to raise awareness about the warning signs of burnout and the importance of self-awareness in maintaining mental health.
Join us as we navigate Christina’s fascinating journey and powerful insights.
Show Highlights
- Christina explains how her stressful childhood led her to perfectionism
- Christina shares her struggles with burnout
- How childhood trauma can lead to emotional numbness
- Why dentistry can be a challenging profession
- Why dentistry professionals must prioritize their self-care
- How burnout is a prevalent issue within the dental profession
- Christina discusses a course she attended on becoming happier dentists
- How to shift from burnout to joy in dentistry
- How Christina’s upcoming book aims to provide dentists facing burnout with a sense of community and resilience
Links and Resources
Dr. Christina Radics on LinkedIn
We are delighted to welcome Lourdes Berlanga as our guest for this week’s episode of The Fearless Dentistry Podcast. Lourdes is the Director of Practice Development and the Treatment Coordinator for an orthodontic practice in Los Angeles, California.
Although Lourdes could not pursue her lifelong dream of becoming a doctor, she ultimately found her purpose in dental care, starting with the basics in the field and gradually advancing to administrative roles. She later acquired graphic design, marketing, and communication skills to help her reach a broader audience when promoting dental practices.
Lourdes joins us today to discuss her responsibilities as Director of Practice Development and Treatment Coordinator, as both roles are essential for the growth and maintenance of the practice and pivotal for shaping the overall patient experience.
Join us as Lourdes shares valuable insights on growing a dental practice from her years of hands-on experience.
Show Highlights:
- The marketing component that Lourdes finds most effective for attracting the right kind of patients to a dental practice.
- How Lourdes incorporated music into a successful marketing strategy she used to reach out to workers in Northern California
- Why a treatment coordinator is an integral part of a dental practice
- Why doctors and dentists must listen to their staff first
- How many patients become emotional when validated and feel understood
- Why effective communication is crucial when marketing dental practices
- The importance of using appropriate language and tailoring marketing communication to the listener
- How clear communication, consistent messaging, simple language, and repetition help to build patients’ trust in a practice
- Why dentists need to treat their staff respectfully and regard them as integral parts of the team
- Why a human connection is invaluable in the dental field
Links and Resources
Lourdes Berlanga on LinkedIn
From a humble start as a dental assistant to a vanguard of change in the dental sphere, Melissa Turner joins us on Fearless Dentistry to share an empowering narrative that reshapes the contours of patient care and professional growth. Her voyage of transformation – from being a voiceless individual to a potent influence in the dental community – is not just her story, but a beacon for any professional striving to mold a more inclusive and empathetic industry. With the spirit of a mother intent on imparting strength to her daughters, Melissa infuses her insights on diversity, leadership, and the need for a dental revolution.
Imagine sitting in the dental chair and feeling heard, truly heard. This episode illuminates the unconventional yet profound concept of story listening – an approach that transcends the mundane check-ups to foster genuine connections. With Melissa’s wisdom guiding our conversation, we unlock the strategies to embed this philosophy into every layer of a dental practice. Through anecdotes that extend beyond the clinic walls, we uncover the universal resonance of attentive listening. This is not just about enhancing patient loyalty, but also about nurturing relationships that enrich our personal lives.
As we wrap up, we reflect on the potency of voices within the dental profession, especially ones that dare to challenge norms and bridge generational divides. Melissa’s advocacy for adaptable, fearless practices shines through as she recounts her experiences with introducing innovative patient care techniques. With a heartfelt thank you to our transformative guest, we extend an invitation to our listeners: join the Fearless Dentistry community, where every conversation is an opportunity to redefine the essence of dentistry and draw inspiration to spread smiles until we meet again.
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Ever wonder why some dental practices thrive while others merely survive? The key might just lie in how well a dentist can waltz through the intricate steps of case acceptance and patient trust. On Fearless Dentistry, I, Dr. John Gordon, sit down with the esteemed dental business coach Sophia Dunkley to examine the pulse of a flourishing dental practice. Sophia unravels her blueprints for nurturing patient relations and cultivating an environment where case acceptance becomes a natural outcome of empathetic engagement.
This episode is more than a mere discussion; it's an emotional journey through the heart of dental practice marketing and patient care. As I share my own stories and strategies on bridging the gap between professional respect and a welcoming atmosphere, Sophia eloquently details how emotions significantly sway patient decisions. We both underscore the transformative power of understanding and tapping into the patient's emotional experience, especially when it comes to life-altering procedures like dental implants.
Leadership, communication, and culture—these are not just buzzwords but essential elements for any dentist aspiring to lead a practice that changes lives. We consider the emotional resonance of a patient's smile and how leaders in dentistry can wield their influence to elevate both their team and patient experiences. Lastly, we tackle the fears and barriers that dentists face in recommending high-value treatment plans. With Sophia's expert guidance, this episode promises insights into overcoming these hurdles and embracing the profound satisfaction that comes with making a real difference in patients' lives. Join us on this transformative exploration to discover the art of case acceptance in dentistry.
Connect with Sophia:
www.thepracticenavigator.com
1-347-878-9134 Mobile
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Unlock the transformative power of authenticity in your dental practice with the wisdom of Michael Anderson, the co-founder of Wonderist, a dental marketing agency, and Your Virtual Consult. This episode peels back the curtain on the game-changing strategies that can magnetize new patients to your door. We candidly discuss the shift from generic stock images to personalized content that truly resonates, and we dissect the art of niche marketing in dentistry, revealing how specificity can be your strongest asset.
Venture with us into the realm of creating unforgettable dental experiences, where the scent of freshly baked cookies and warm, personal touches make all the difference. You'll hear anecdotal treasures and professional advice that underscore the importance of the intangible in crafting a practice that lingers in the minds of patients. Moreover, we'll explore the integration of technology in dentistry, from the convenience of virtual consultations to how AI and digital advancements are reshaping the landscape of patient care while still cherishing the human connection at its heart.
As we wrap up this insightful discourse, you'll appreciate the candid reflections on embracing technology without losing the essence of personalized patient relationships. Michael Anderson imparts his expertise on harnessing the virtual console to elevate your practice. Follow along as we guide you through the journey of becoming a fearless dental practitioner who's not afraid to push boundaries and make a lasting impact. Subscribe now and join the ranks of those leading the charge in innovative, authentic dental marketing.
Ways to connect with Michael:
email: michale.anderson@wonderistagency.com
for questions about marketing: www.wonderistagency.com
for questions about virtual consults:
www.yourvirtualconsult.com
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
When you think of marketing, do you envision spreadsheets and sterile statistics? Think again. My fascinating guest, Kristie Boltz, CEO of My Dental CMO, joins me, Dr. John Gordon, to redefine marketing in the dental world. Together, we uncover the heartbeat of practice growth - a synergy of culture, team empowerment, and the art of building transformational relationships with patients. Kristie's vibrant energy and unique life experiences, from charity cycling to culinary passions, exemplify the dynamic intersection of personal evolution and professional success.
Step into a realm where patients are not mere numbers but heroes of their dental journey. This episode isn't just a masterclass in attracting clientele; it's a deeper conversation about the power of authentic connections. We revisit my early days under the tutelage of Dr. Bill McKee, reflecting on the critical value of simplicity in both defining our ideal patients and measuring the success of a practice. This insightful exchange transcends the typical marketing chat, highlighting the profound implications of trust and companionship in dentistry, and how they enhance patient satisfaction and business prosperity.
Let's shatter the mold of conventional patient engagement, focusing on the essence of storytelling where empathy is our guiding star. As we embrace the lessons from Peter Drucker and "As a Man Thinketh," we realize that the thread weaving through every successful practice is the unyielding commitment to personal and professional growth. Join us for an invigorating discussion that promises to leave you with a renewed perspective on not just how to run a dental practice, but how to continuously nurture the spirit of self-improvement that lies at the heart of every interaction, every smile, every life we touch.
Connect with Kristie:
http://www.mydentalcmo.com/
mydentalcmo@gmail.com
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Embark on a journey with me, Dr. John Gordon, as I sit down with the exceptional Brandi Hooker Evans, whose infectious energy and expertise as a registered dental hygienist is revolutionizing how we approach dentistry. This episode takes you behind the scenes of crafting a niche in the dental world that resonates with personal values, illuminating the path toward patient empowerment through co-diagnosing. Brandi's Stellar Outcomes approach shines a light on aligning practice goals with a dentist's aspirations, hinting at a brighter future for patients and professionals alike.
Leadership takes center stage in our conversation, exploring its pivotal role in cultivating a thriving dental practice. Discover how fostering a culture of recognition and connection within your team can unlock vast growth potential. We probe the rich resources available for personal development, reminding us that abundance, not scarcity, should fuel our journey to greatness. This talk is a call to embrace gratitude, learn from our experiences, and envisage a future where our practices mirror the richness of our lives.
Finally, feel the joy and camaraderie that exudes from collaborative efforts in our field. I share insights on how a daily practice of gratitude can lead to an abundant mindset and discuss the exhilarating shift towards inclusivity and teamwork witnessed at dental conferences. With the anticipation of my new book "Dentist, Hygienist, and Cows," we close on a note of excitement, envisioning a dental care philosophy that's not only revolutionary but deeply fulfilling. Join us in this episode to awaken your passion for dentistry and the power of shared vision.
How to connect with Brandi:
WEBSITE
BrandiHookerEvans.com
EMAIL
stellaroutcomes@outlook.com
linkedin.com/in/brandi-hooker-evans-25153396
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Unlock the secrets of impeccable communication and customer service with the luminous Daniela Skeen, the Florida-based coach and educator lighting up the dental industry. Witness as we venture into the heart of dental practice dynamics, where Daniela illuminates the art of seamless systems and the importance of holding every team member accountable. From decoding the subtleties of nonverbal cues to mastering the finesse of conflict resolution, we delve into strategies that not only soothe billing disputes but also empower dental professionals to navigate patient interactions with confidence and grace.
Have you ever wondered what makes the customer service at 11 Madison Place so unforgettable? This episode draws inspiration from the realm of "Unreasonable Hospitality," exploring how the magic of genuine enthusiasm can transform your dental practice. As we analyze the elegance of both spoken and unspoken interactions, we reaffirm our commitment to the little things that matter—like smiles and personalized acknowledgments, especially during the hustle of peak hours. Daniela and I share a vision of patient care where every handshake and greeting sets the tone for a memorable visit.
As we round off our discussion, we lay bare the communication mishaps that could be costing your practice its most valuable asset—patient loyalty. Addressing the conundrums of part-time staffing and the dreaded missed calls, we emphasize the role each team member plays in a patient's journey. With anecdotes and case studies as our guides, we illustrate how investing in quality time with patients not only uplifts their experience but also secures the financial well-being of the practice. Join us for this enlightening episode and leave equipped to make every patient encounter count, ensuring they depart with more than just a healthy smile.
How to connect with Daniela:
danielarskeen@gmail.com
cell 561.758.4904
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Navigate the turbulent seas of post-pandemic dental staffing with sage insights from Allison Norris, former dental hygienist turned CEO of The Dentele Group. Our compelling dialogue is a treasure map for practice owners seeking to anchor their teams with the right talent. Discover why opting for just any candidate can steer your practice far off course and how aligning personalities can hoist the sails of your team to new heights.
Together with Allison, we chart the course for cultivating a workplace culture that's not just about financial incentives but rooted in the bedrock of mutual respect, appreciation, and a supportive environment. Learn how to foster a thriving ecosystem within your practice that naturally results in financial gains, without succumbing to the siren's call of unethical practices. Our conversation reveals the secret to creating a workplace where employees don't just survive, but truly thrive and take pride in their contributions.
Embark on a voyage to uncover the strategies for securing the crème de la crème of dental professionals. From scrutinizing work history to understanding the powerful magnetism of your practice's reputation, we equip you with the tools to attract candidates who are not only fit for the job but also champions of your clinic's ethos. Allison and I dissect the nuanced art of recruitment, showing how a tailored approach can lead to a harmonious team that's dedicated to the practice's mission and philosophy.
How to connect with Allison:
https://thedentelegroup.com
linkedin.com/in/allisonnorris
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Unlock the high-vibe habits that guarantee happiness and success! Nithya Karia joins me, Dr. John Gordon, in a conversation that's not just about teeth, but the soul of dentistry, revealing the secret ingredients—clarity, control, confidence, curiosity, and creativity. These five elements are not just buzzwords; they're transformative practices that can reshape your professional landscape and personal well-being. Nithya's expertise intertwines beautifully with my four decades of dental wisdom, as we unravel the importance of self-awareness and the courage to step into vulnerability. It's an episode that promises to leave you with a toolkit for joy, crafted purposefully for those in the dental field and beyond.
Ever wondered how to personalize your path to happiness? Our discussion dives deep into the art of self-discovery. I share the concept of regular self-inquiry to ensure that your actions are aligned with your evolving life goals, while Nithya encourages us to shift our perspectives on success. We shed light on the pitfalls of predefined accomplishment lists and advocate for recognizing your worth, managing stress, and making incremental improvements. It's a dialogue that will guide you through the intricacies of emotional well-being, urging listeners to prioritize self-care without a smidgeon of guilt.
In the finale of our enriching exchange, we tackle the creation of happiness and the endless possibilities that await each of us. Reflecting on the reasons behind prevalent unhappiness, we aim to arm you with the necessary tools to sculpt a fulfilling life. Nithya's upcoming book, 'High Five Habits,' and the recommendation of Adam Grant's work serve as additional resources to harness the potential within. Join us as we peel back the layers of personal growth, soft skills as foundational strengths, and the magic that lies in taking that brave first step toward the life you deserve.
Free download to begin your High Vibe journey:
http:/www.nithyakaria.com/quickstart
Email Nithya at coach@nithyakaria.com
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Discover the transformative journey of marketing for veneer and cosmetic dental procedures with my esteemed guest, marketing guru Ross Johnston from finePT. As we sit down together, we uncover how a personal touch and understanding of the deeper desires of patients play pivotal roles in the success of a dental practice. Dive into Ross’s strategies for attracting not just more patients, but the right kind of patients—those who value and can afford life-changing dental transformations. I share from my trove of experiences, discussing the fulfillment I've found in balancing my general practice while focusing on approximately ten veneer cases a month.
Ever wonder how to cultivate an environment where your patients can't help but say 'yes' to the future smiles you can provide? The secret lies in the art of building trust and creating connections that transcend the dental chair. We dissect the importance of engaging with patients on an emotional level, the significant role of active listening, and the need to ask the questions that draw out their unique stories. Ross and I explore why genuine relationships are the cornerstone of successful cosmetic dentistry, and how scripted interactions simply fail to harness the power of personal engagement.
Wrapping up, we navigate the practical aspects of running a flourishing cosmetic dentistry practice, including considerations for geographic location, market size, and utilizing advanced communication tools like the iTero scanner. Insights on setting realistic goals, whether you're situated in a bustling city or a small community, are shared, as well as the indispensability of partnerships with top-notch labs. Join us on Fearless Dentistry for an episode that's not merely about teeth but about the life-altering impacts of a confident smile and the strategic marketing that makes it all possible.
https://www.finept.com/
ross@finept.com
http://linkedin.com/in/johnstonross
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Discover the transformative power of integrity and authentic connections as I, Dr. John Gordon, sit down with the remarkable John Blumberg. Together, we uncover the essence of true leadership and the impact of living in alignment with one's core values. John's journey from his pivotal role at Arthur Andersen to becoming a national speaker and author provides profound insights into the necessity of ethical conduct and the cultivation of trust within personal and professional realms.
This episode is a deep dive into the neurological human need for connection, where I share my 15-year exploration of integrity, informed by over 10,000 hours of commitment to the subject. We explore the challenges of our fast-paced world, where meaningful engagement often falls by the wayside, and discuss strategies for creating spaces where genuine connections can thrive. John, through his thought-provoking narrative, illustrates how we can revolutionize our approach to relationships and leadership by prioritizing depth and authenticity.
Join us as we discuss the idea of 'refiring' to ignite personal and professional growth, and the patient, grace-filled journey of aligning with our core values. This conversation is more than just an exchange of ideas—it's about embracing the messiness of growth, confronting the barriers of shame and fear, and championing the power of integrity. Tune in for an episode that promises to leave you contemplating the wellspring of your own values and the legacy you wish to build through authentic, fearless dentistry.
How to connect with John:
BlumbergROI.com
BlumbergROI.com/blog
linkedin.com/in/johngblumbergcsp
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
This episode unpacks the emotional significance behind acknowledging every patient's worth and dignity, inviting you to bring this philosophy into every interaction. As we reflect on the game of peekaboo and its ability to forge connections, this discussion is not merely theoretical—it's a call to action, urging you to weave this potent concept into the fabric of your practice as we usher in the new year.
Then, we shift gears to a topic just as crucial for the health of any dental practice: financial planning. I'm thrilled to have Samantha Jones by my side, a seasoned dental financial planner, as we dissect the importance of setting ambitious yet attainable goals for your practice's sustenance and success. We're also gearing up for the Kansas City Metro Area dental mastermind group, a venture poised to equip practitioners with the tools for expansion and evolution. Join us as we optimistically step into 2024, ready to foster not only technical expertise but also the invaluable patient relationships at the heart of your business's growth.
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Have you ever found yourself at the crossroads of achievement and authenticity, weighed down by the pressures of perfection? Dr. Sariya Saabye joins me, Dr. John Gordon, for a heart-to-heart on her transformative leap into minimalism, rooted in the liberating practice of barefoot running. Her story is one of courage and revelation, shedding light on the struggles that accompany the pursuit of high achievement, such as the pervasive stress and the battle with disordered eating that many of us face. Sariya's personal evolution is a beacon for anyone seeking profound change, illustrating the profound shifts that occur when we align with our innate capabilities and step away from societal pressures.
The quest for knowledge and the courage to challenge long-held beliefs can set us on an exhilarating path of self-improvement. My own experience with an audiobook that turned my running philosophy on its head exemplifies this transformative journey. It allowed me to realize the beauty in simplicity and the pitfalls of clinging to misinformation. Our dialogue paves the way for a deeper understanding of how remaining curious and open-minded can lead not only to our enrichment but also to the betterment of those around us. Join us as we share the pivotal moments that drive us to question our professional and personal convictions, and the joy of discovery that follows.
For those ready to push the boundaries of their comfort zones, my insights from the MR340, the world's longest non-stop boat race, will resonate deeply. Adopting a minimalist leadership approach, I navigated this formidable challenge with minimal preparation, defying conventional wisdom and industry standards. Sariya and I explore the idea that greatness is not an exclusive club but a quality that lies within us all, waiting to be harnessed to conquer the 'reapers' we face. Our conversation will inspire you, equip you, and perhaps even alter the trajectory of your
booking@sariyasaabye.com
http://linkedin.com/in/dr-sariya-saabye-0557718a
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
What if you could transform your dental practice into a thriving hub of excellent customer service and quality care? We give you a chance to hear directly from Dr. David Moffet an accomplished dentist and respected dental consultant from Sydney, who generously shares his journey of creating a successful practice focused on exceptional patient experience. Tune in as Dr Moffet reveals the secrets behind his enviable transition into consulting and the incredible value he places on learning from and teaching others.
You'll discover how you can leverage the magic of dental practice coaching. Our esteemed guest, David Moffet, opens up about his treasure chest of wisdom acquired from his long-running blog. Hear all about his unique coaching method - a blend of identifying core issues while staying on the success path, preserving the unique character of a practice, and implementing improvements. It promises to be a deep dive into the coaching process and the immense potential it holds for dental practices.
Lastly, we delve into the daunting hurdles to change in dentistry and the integral role of communication and personal connections in surmounting them. The conversation centres around the critical importance of analyzing key figures such as call-to-appointment ratios and cancellation rates. Also, the spotlight is on the frontline staff who play a pivotal role in curating positive patient experiences. David imparts his personal experiences and heartening success stories from his clients, stressing the need for dentists to shed their ego and seek guidance. It's a rewarding listen for any dentist keen on revolutionizing their practice and making a lasting impact in the industry. So, sit back, and get ready for an educational and enlightening episode filled with insights from Dr. Moffet’s illustrious career.
http://www.theultimatepatientexperience.com/
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Join me, Dr. John, for an enlightening chat with Allison Sierra, an inspiring marketing guru and dental professional. Allison has carved her journey from being a dental assistant in Bermuda to becoming a dynamic Instagram influencer. Imagine possessing the key to unlocking your highest potential, improving your practice, and influencing lives. Yes, Allison is the bearer of that key and she shares her insights on this episode of Fearless Dentistry.
We delve right into the world of Instagram, unearthing its power as a marketing tool. From growing up in a small town to conquering the digital world, Allison exemplifies how a fearless mindset, a solid vision, and big dreams can lead to transformation. We discuss stepping out of comfort zones and the importance of a growth mindset, encapsulated perfectly in her father's advice, "If we're not growing, we're dying." We also touch on manifesting our dream lives and the importance of intentional growth.
The fascinating dialogue concludes with the significance of social media for dentists and the psychology of case acceptance. We explore the crucial role of an impactful social media presence and how it can close the gap between patients' perceptions and the reality of dentistry. Allison shares her thoughts on trust, authenticity, and the power of connections. We also discuss her coaching program that assists dentists in activating their potential and leading an abundant life. Tune in, as this episode is not just about dentistry; it's about fearlessly seeking greatness and making an impact.
www.yourclearalignercoach.com
http://linkedin.com/in/allison-lacoursiere-32789680
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Do you fully trust your dentist? Are you a loop ➰ dentist seeking to earn your patients' trust? Join me, Dr. John Gordon, as I share an inspiring tale about helping my sister recover from a broken neck, an event that ignited my drive to raise the bar in my dental practice. I firmly believe that adopting a mindset of excellence and fostering trust is crucial for any flourishing dental practice. Learn about the transformative steps I took and the vital role mentors played in my journey to success.
As we wave goodbye to 2023, let's gear up and lay the groundwork for a superlative 2024. Drawing from our previous episode, we'll address any remaining queries. I'm here to remind you to conclude the year brimming with optimism, bravery, fervor, and a crystal-clear vision of what's to come. It's time to step into the new year fearlessly, ready to make it the best one yet. So, come along and let's arm ourselves for an awe-inspiring 2024. This is Dr. John Gordon, bidding you farewell till next time.
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Ever wondered how your mindset can transform your life? This episode of Fearless Dentistry is all about embracing gratitude and planning as powerful tools to bring fulfillment in your life, both professionally and personally. I'll walk you through my sister Connie's remarkable recovery journey after a severe injury, an example of the power of encouragement and determination.
The second part of our conversation takes a deeper look at overcoming physical and mental challenges, drawing parallels with Connie's recovery process. From mastering walking techniques to maintaining balance, these lessons hold invaluable lessons we can all apply in our lives. I also unveil plans for a new Midwest dental mastermind group, aimed at developing exceptional communication and leadership skills. As we mark the end of the year, let's reflect on our accomplishments, appreciate the people who've been our rock, and exhibit the courage to make choices that positively impact the lives of others. So, are you ready to embark on this transformative journey with me? Let's get started!
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Picture this: You're at the helm of a thriving dental practice, with a dedicated team and a steady influx of new patients. But was it always this smooth? Probably not. Many dental practices struggle with one critical aspect - communication. That's why we've invited Genevieve Poppy, a dental practice management expert, to guide us through the labyrinth of effective communication in dentistry.
Genevieve serves us a dose of hard truth - your practice is only as good as your communication. And it starts with your front-line staff. They're not just receptionists; they're the ambassadors of your practice. Genevieve shares how she turned a routine patient call into a $6,000 gain simply through curiosity and understanding. However, it's not just about the new patients. It's about maintaining that relationship, and that's where vulnerability comes into play. Navigating through the delicate balance of vulnerability and professionalism, we realize that scripts may not always be the answer. It's about being authentic, being present, and truly listening to what the patient has to say.
But it doesn't end there. Genevieve and I delve into active listening and its role in new patient calls. What's the one thing that can ruin it all? Multitasking. While it might seem like an efficient way to handle things, it's detrimental to the patient experience. We also explore the art of building rapport, ensuring it's not just one-sided but mutually beneficial.
As we wrap up, Genevieve leaves us with a crucial piece of advice - accountability. It's the backbone of any system, and without it, even the best-laid plans can crumble. So, join us as we journey through the maze of communication in dentistry and come out stronger on the other side.
Business website:
www.poppepracticemanagement.com
Email address:
genevieve@poppepracticemanagement.com
http://linkedin.com/in/genevievepoppe
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Welcome to Fearless Dentistry, where each episode is a treasure trove of knowledge and insight. Have you ever wondered how the notions of 'love and money' affect your financial responsibilities? Are you curious about the link between financial habits and your overall well-being? Together with Dr. Megan McCoy, an assistant professor of Financial Planning at Kansas State University, we'll unlock the mysteries surrounding these intriguing concepts.
Dr. McCoy, an expert in the realm of financial therapy, lends her wisdom to the values, rules, and roles revolving around money learned from our parents. She elucidates how dentists face unique challenges, especially when it comes to retirement, physical pain, and the blurred lines between work and home life. As we steer through the aftermath of a global pandemic, financial therapy reveals itself as a beacon of hope to those battling the financial and emotional repercussions. We'll also discuss how to find a financial therapist in your area, understand the intersection between money and well-being, and why a money genogram can be an effective tool for uncovering deep-seated family money beliefs.
At the heart of our conversation, we probe the importance of financial transparency in relationships and how financial therapy can facilitate understanding of our financial decisions. Can we ever return to a space of trust and transparency in this tumultuous environment? How does marriage influence financial discussions? You'll find the answers to these questions and more, as we venture into the impact of a vision and dream partner in achieving goals. Finally, we'll discover how financial therapy can help couples strengthen their connections, build trust, and chart a path toward financial security. Join us as we unravel the complexities of financial therapy, and its profound influence on our lives and relationships.
meganmccoy@ksu.edu
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Ever wanted to leverage the power of communication to elevate your dental practice? Today, we have Vanessa Emerson, the founder of the Dental Speaker and Dental Speaker Institute, here to guide you. As an entrepreneur who chanced upon the dental industry, Vanessa has transformed the lives of dental professionals with her speaking and consulting expertise. Through one-on-one or small group coaching, she helps maximize opportunities, and her insights might just be the game changer your practice needs.
This episode takes a deep dive into the heart of patient-centric communication. Vanessa expertly breaks down the art of tailoring your linguistics to match your audience and the significance of understanding their worries. What if you could use the wording of your best patients to craft more effective marketing materials? Vanessa shares this unique strategy, alongside the vital aspect of fostering an atmosphere of warmth and care in your dental practice. We delve into the tricky task of leading a team to prioritize patient experience.
Finally, get ready to discover the Dental Speaker Institute, the fellowship for speakers to earn a professional designation. We discuss the robust program, the annual meeting, and the two workshops designed to help speakers kickstart their journey. Vanessa reveals her personal experience as a dental speaker, and how she can help you embark on your own. As the episode draws to a close, we reflect on the impact we can make as speakers and inspire others to reach their full potential. So gear up for a conversation that will inspire you to communicate more effectively and use speaking as a powerful marketing tool.
http://www.thedentalspeaker.com/
http://www.dentalspeakerinstitute.com/
http://linkedin.com/in/vanessaemerson
info@thedentalspeaker.com
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Consider this: You're a high achiever, always striving for more. But despite your accomplishments, you still feel unfulfilled. Sounds familiar? Our guest, Maki Moussavi can relate. As a fellow high achiever and author of 'The High Achievers Guide: Transform your success mindset and begin the quest to fulfillment', she discusses her journey from seeking external validation to finding genuine fulfillment.
Maki takes us through the importance of emotional fulfillment, and how our society’s inclination towards analytical thinking often suppresses our emotional side. We talk about stepping out of our comfort zones, facing our realities, and how, ironically, capitalism's emphasis on productivity as a reward doesn’t always translate into personal satisfaction. We challenge the idea of staying on the hamster wheel of life, instead, advocating for a conscious prioritization of what truly matters.
We also dive into the critical aspects of self-confidence and self-worth, discussing their role in personal growth. Maki shares her insights on the common pitfalls and personal sacrifices that high achievers often make in their quest for success. Wrapped in brutally honest self-reflections, this episode is a must-listen for those who are on a journey of self-discovery and personal growth.
http://linkedin.com/in/maki-moussavi
https://www.makimoussavi.com/
maki.moussavi@gmail.com
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Have you ever faced a life-altering event that forced you to reassess everything? That's exactly what happened to our guest, James Slosher, when he discovered mold in his house. This upsetting event, coupled with a sense of complacency, lead him on a journey from survival to abundant living. He candidly shares his story with us, revealing how he shifted his mindset and discovered a greater purpose in his life.
In our society, vulnerability and emotional expression are often misinterpreted as weaknesses, especially for men. We unravel this misconception and delve into the power of vulnerability, drawing inspiration from the Navy SEALs. Together with James, we discuss how embracing emotions can create a healthy balance between work and family. Not to forget the influence it has on shaping our children's emotional intelligence.
Lastly, we explore the unique traits that set high performers apart. James walks us through his experiences as a door-to-door salesperson, providing a glimpse into how he built resilience, handled rejection, and remained focused on his values. We then shift our focus to the pursuit of purpose and intentional living. James opens up about his guiding principles and how they helped him transform his life. He challenges us all to audit our lives, question our actions, and ultimately strive to become the best versions of ourselves. Get ready for a thought-provoking episode packed with life-changing insights. Tune in, you won't want to miss this!
james.schlosser06@gmail.com
http://linkedin.com/in/🔥james-schlosser-745064138
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Discover the boundless power of your mind with captivating insights from mindset expert Debbie Caledine in this enlightening episode. Unlock your mind’s potential with Debbie’s expertise in harnessing the six higher faculties of the mind, helping you shape the life you desire. We explore how the power of will and imagination can create a life you want. And yes, we'll discuss how technology, despite its benefits, can sometimes interfere with our innate ability to dream and imagine.
We navigate the maze of our minds further, exploring how emotional impacts can alter our perception of the world. With Debbie’s elite-level coaching, we learn how to rewire our brain using repetition of thought and delve into the transformative roles of affirmations, visualization, and goal setting. But it's not all about the mind, we also touch on the importance of mentorship and changing our environment. We tackle the immense role of desire in effecting change, which Debbie articulates brilliantly.
Ever thought of using your imagination and desire to influence a treatment plan? We delve into this fascinating topic with Debbie as we turn the focus to selling in dentistry. But don't worry, it's not about transactions, it's about doing something for someone. Imagine asking patients to visualize their life with a new smile, and witnessing the transformation it brings. We discuss the courage it takes to make the change and how it can lead to increased confidence and success. So join us on this enlightening journey into the mind with Debbie Caledine, and unleash the potential within you.
debbie@conway.consulting
https://www.conway.consulting/
http://linkedin.com/in/debbiecalladine
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Did you know that dentistry has the power to transform lives far beyond just giving people beautiful smiles? Well, our guest for today, Dr. Tarryn MacCarthy, a seasoned orthodontist and a transformational mindset coach, knows this all too well. Together, we explore the human side of dentistry, delving into the connection between our emotions, mindset, and the practice of dentistry. We delve into the struggles dentists face, such as anxiety and depression, and why happiness is so crucial in this field.
Dr. MacCarthy shares about her journey to realizing that her self-worth isn't linked to her patients and how she learned to listen rather than trying to fix everything. This conversation takes us deeper into understanding the power of courage. It's a catalyst for embracing our full range of emotions and attaining happiness. We also touch on the profound impact of fear on pain and the healing effect of finding stillness and being present in the moment.
As we journey further, we highlight the role of relationships and community in boosting joy and life expectancy. We share how dentists can positively influence their patients' lives, not only through their smiles but also by boosting their confidence and their ability to form meaningful relationships. Dr. MacCarthy emphasizes the importance of celebrating successes in dentistry, the impact of intimacy in the profession, and how listening to our inner voices can lead to a more fulfilling life. You don't want to miss this enlightening episode packed with invaluable insights into the emotional side of dentistry and the quest for happiness.
www.thebizofhappiness.com
http://linkedin.com/in/dr-tarryn-maccarthy-2b401b123
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Do you ever find yourself wondering how to achieve the perfect balance between your personal and professional identities? Consider this your golden ticket to discover the secret sauce to becoming an authentic leader. We have the pleasure of hosting the brilliant author and president of the Ethos Center of Excellence, Dr. Frank Armato, who will guide us on this enlightening journey.
With his treasure trove of leadership insights, Frank sheds light on the significance of trust, consistency, and authenticity in the realm of dentistry and beyond. He urges us to embrace humility and accessibility, challenging the conventional importance of acronyms and titles, to truly connect with our patients. We also navigate the building blocks of trust and the role of active listening, with Frank revealing the surprising consequences of multitasking. Witness how these insights can transform your leadership style and cultivate an atmosphere of trust and comfortability.
In our final segment, we delve into the transformative power of discipline, determination, and surrounding yourself with positive influences. Frank helps us shatter the chains of victim mentality, emphasizing the profound impact of non-traditional leadership roles in our lives. As we wrap up, we discuss how consistent dedication to core principles, values, and characteristics is essential to achieving excellence. So tune in if you're eager to elevate your leadership game and create a lasting impact!
frank@ethoscoe.com
http://www.theessencemarketinggroup.com/
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
On this episode, we're thrilled to welcome Lisa Copeland, a registered dental hygienist and communication specialist, ready to revolutionize the way you think about your dental practice. You're about to get a lesson from Lisa on why effective communication is the lifeblood of any successful practice. From building trust within teams to understanding the nuances of the generational spectrum, she's got the insights and expertise to help you and your team excel.
We promise, you'll leave this episode with a fresh perspective on how to conduct productive meetings. Get ready to revamp your morning huddles and embrace the value of a well-structured agenda. We'll discuss the power of mission statements, and how every employee can be empowered to embody them. You'll even learn some tried-and-true techniques for asking for referrals, a key aspect of growing any dental practice.
Don't miss out as we wrap up with a conversation about bridging generational communication gaps, a challenge as old as time but as relevant as ever. Lisa gives us a sneak peek into her upcoming conference in Park City, Utah, all about mastering these very skills. Embrace your unique communication style, show respect for those around you, and discover how mastering the art of communication can bring success, trust, and loyalty to your practice. Let's get started!
http://linkedin.com/in/lisagcopeland
Lisa@CommunicateWithInfluence.org
www.communicatewithinfluence.org
Www.CEInTheMountains.org
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
If you thought dentistry was all about fillings, bridges, and braces, you're in for a massive surprise with our latest episode of Fearless Dentistry. We've got the vibrant Dee Dee Reed, fearless leader of Amplified Dynamics, sharing her captivating journey from an erstwhile dental assistant to the helm of a company aimed at stirring up the dental landscape. More than just the nuts and bolts of dentistry, Dee Dee is all about enabling individuals to sport their smiles with unassailable confidence, a testament to their authentic selves.
Dee Dee is not just about making a difference in dentistry; she's about fostering an environment of empathetic care and trust within dental practices. The dialogue during this episode begs the question - how could we make the dental experience less daunting for patients? One answer - by advocating for their needs and presenting treatment options with forbearing understanding, sans judgement. We broach the topic of communication in the dental field, underlining the need for fostering a milieu of autonomy and responsibility within dental practices.
And if you think the conversation ends there, you're mistaken. There's more food for thought as we challenge common myths and misconceptions about dental health, and encourage patients to take reins of their oral well-being. As we wrap up this engaging discourse, Dee Dee leaves us with a thought to ponder - the excitement of change is far greater than the fear of it. Tune in, as we tap into the power of communication and leadership in dentistry, and how we can use them to create a positive ripple in the dental industry.
http://linkedin.com/in/dee-dee-reid-ba820917
AmplifiedDynamics.com
deedee@amplifieddynamics.com
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Meet Dr. Len Tau, DMD, a man on a mission to revolutionize the realm of dentistry. Today's episode takes you on an intriguing journey, from Dr. Tau's earliest entrepreneurial endeavors at 13, through to his current role as the general manager for the dental vertical division of BirdEye. Listen in as he unveils his unique approach to dentistry, and the creation of his groundbreaking software, 'I Social Reviews'.
Next, we venture into the world of dental marketing strategies. Dr. Tau shares invaluable insights on understanding your locale and target audience, and warns of potential pitfalls when dealing with certain marketing firms. Also on the menu is a discussion about the Raving Patients Podcast, crafted to assist dentists in growing their practice, plus the significant influence of Steve Anderson and Michael Anderson on the podcast.
We wrap up with a deep dive into the world of fee-for-service dentistry and the challenges that can deter dentists from this transition. Expert Steve Anderson shares his experience, suggesting that at most, a dental practice may lose up to 20% of their patient base during this shift. Tune in to understand the importance of nurturing patient relationships and tailoring your marketing strategy. Also, catch a glimpse of Len Tau's consulting business and her upcoming event, Supercharger, set to make dentistry more accessible. Join us for a captivating conversation brimming with practical insights and innovative strategies that promise to transform your dental practice.
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Are you ready to revolutionize your dental practice and take communication with your patients to the next level? In this engaging conversation, we’re joined by the renowned Dr. Matt Allen, who has changed the face of dentistry through motivational interviewing and reflective listening. We dig into the eye-opening Mayo Clinic research that uncovers how patients are often interrupted every 11 seconds, shining a spotlight on the importance of truly listening to patients to offer an unparalleled dental experience.
The conversation takes a transformative turn when Dr. Jeremy Horst-Keeper joins us. We delve into the world-changing power of motivational interviewing and reflective listening in dentistry. Through the lens of Cynthia Pine's pioneering research on the extraction of primary molars, we discuss how a simple change in approach can create ripples of change. We also reveal two uncomplicated, yet potent changes that could revolutionize any dental practice.
Lastly, we dive into the untapped potential of patient feedback. We discuss the value of real-time data collection and the role it plays in driving change, enhancing the patient experience, and establishing trust. We also underscore the importance of asking quality questions when gathering patient feedback. Our conversation is not just about the technical aspects of dentistry, but also the soft skills that can dramatically improve patient satisfaction and cost-effectiveness. Whether you are a dental practitioner or someone keen on enhancing their communication skills, this episode promises a wealth of insights.
[END SHOW NOTES]FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Ever felt that leadership and mental health within the dental profession are overlooked? Prepare to be enlightened by our special guest, Chelsea Myers, a leadership development coach for doctors and executives, and a dental life coach. Chelsea generously shares her journey into the dental industry, shaped by a challenging time in her life - losing her father at a young age. This poignant loss made her realize the gravity of mental health and relationships, especially within the high-stress context of dentistry. Hear about her dynamic experience managing a process improvement project, and how she navigates the unvoiced issues within the dental profession.
Chelsea's unique coaching methods help dentists tackle the often side-stepped areas of leadership, time management, and our beliefs about money. She elaborates on how her approach aids dental professionals in battling anxiety, depression, and other mental health concerns. The result? Increased inner peace, reduced stress, and improved relationships within their teams. What's more, you'll gain insights into how building a robust support system underpins successful dental practice management.
We also delve into the topic of leadership in dental school and beyond with our co-host John. John candidly shares his experiences feeling woefully unprepared as a leader, and the intimidation he faced while communicating with both patients and colleagues. Chelsea offers invaluable advice on honing communication skills, mitigating the fear of rejection, and the crucial role of leadership in a thriving dental practice. So, tune in to this episode filled with valuable lessons on leadership, effective communication, mental health, and so much more. It's time to reinvent the way we look at leadership within the dental profession.
https://www.dentallife.coach/
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Ever felt like your teeth are on edge, literally and figuratively, as you juggle your dental practice, staff, patients, and an overwhelming sea of expectations? What if you discovered that there was a way to transform this taxing journey into one that's equally rewarding and enjoyable? Welcome to our insightful chat with Dr. Eric Block, who brilliantly weaved his way through the maze of stress and burnout in dentistry, and has bound his priceless experiences into three books - The Stress-Free Dentist, The Stress-Free Implant, and The Stress-Free Entrepreneur.
Dr. Block takes us straight into the thick of leadership challenges in dentistry, peeling back layers on managing expectations, fostering patient relationships, and battles with emotional and physical exhaustion. He shares nuggets of wisdom, like the power of honesty and the art of taking notes, that can shift the perspective of running a practice from being a burden to a fulfilling mission. We also touch base on the pressing need for developing effective communication with patients and the strategic role of PPO write-offs as marketing expenses.
As we unwrap the final segments of our engaging conversation with Dr. Block, we delve into the significance of seeking professional guidance from coaches. The impact of dental school debt on life, and the importance of not letting issues snowball into unmanageable proportions. Dr. Block's personal routine of writing, yoga, and mindfulness has proved to be a potent antidote against burnout. He leaves our listeners with the advice of investing time in oneself and diversifying activities to remain productive. This conversation is as much about dentistry as it is about embracing the human side of us all, and finding ways to shine through it all.
Relevant links:
www.iadlc.com amazon.com/author/ericblock www.DealsforDentists.com www.DealsforDentists.com/podcast www.Thestressfreedentist.com https://www.facebook.com/eric.block.790/https://www.facebook.com/dealsfordent/https://www.facebook.com/groups/thestressfreedentisthttps://www.facebook.com/groups/iLovedentistry.onlinehttps://www.linkedin.com/in/eric-block-dmd-cags-ficoi-16602a15/https://www.instagram.com/thestressfreedentist/
Marketing company we chatted about: https://www.ekwa.com/msmdfd/
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Ever found yourself, as a dentist, wrapped up in fear and apprehension about your practice? In a whirl of personal stories from my own experiences, I, Dr. John Gordon, will take you on a transformative journey showcasing how to overcome these feelings and unlock the potential of your dental practice. I've seen the immense power of nurturing an inspiring mindset and will share how it can change the course of your professional life. From personal encounters with patients to the necessity of dreaming big, this episode is a treasure trove of wisdom, seeking to ignite a spark in your life and dental practice.
But wait, there's more! We also explore a powerful tool that can help simplify our thought process – ‘The Magic of Thinking Big’. This book has the incredible ability to keep us focused on our goals and free from the trap of overcomplicating our thoughts. An upcoming treat for our listeners is a detailed book review in our future episodes, aiming to inspire you to dream bigger and act bolder. Remember, the journey to making your dreams come true demands commitment, focus, and the courage to resist distractions. Let's together make a lasting impact in the field of dentistry!FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Are you ready to channel your entrepreneurial spirit and dream big for your dental practice? Journey with me, Dr. John Gordon, host of Fearless Dentistry, as I reflect on the inspiring stories of my previous guests and draw upon their courage and determination to motivate you in your professional and personal life.
From my own rebranding experience to my passion for golf, I share insights on the mindset required to transform your practice and the importance of a strong LinkedIn presence. I invite listeners to anticipate future episodes on mindset that promise to challenge and inspire even further. We will also unveil a mastermind course series on selling larger dental cases. Tune in to Fearless Dentistry and conquer your dental challenges with me, your Fearless host, Dr. John Gordon.
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Join us on Fearless Dentistry as we sit down with the indomitable Debbie Seidel-Bittke, a dental hygienist extraordinaire and the brains behind Dental Practice Solutions. Have you ever wondered what makes a dental hygiene department special? Discover the magic as we delve into the significance of unearthing your 'why' and the role it plays in excelling in dental hygiene. We also touch on the hurdles in sourcing top-tier applicants and how to make your dental hygiene department feel not just needed, but indispensable.
The conversation takes an enlightening twist as we explore the bedrock of any successful dental practice - trust and leadership. Do you have what it takes to lead a team in a dental practice? Learn the importance of setting clear expectations before bringing on board staff, coaching, and moulding your hygienists to fit into your vision. We underscore the commitment, time, energy, focus, and courage it takes to create fulfillment in a dental practice and how this directly correlates to financial rewards.
Round off this insightful episode as we dissect effective patient communication strategies. Ever thought about what it means to truly connect with a patient? We share enlightening tips on asking meaningful questions, crafting treatment plans that patients are inclined to accept, and the art of slowing down to achieve more. We wrap up by highlighting the essence of staff meetings and how they can open doors for conversations with patients. Tune in for an episode packed with impactful insights and tips to transform your dental practice.
Connect with Debbie Here
https://www.linkedin.com/in/dentalpracticesolutions
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Can you imagine feeling so burned out just 10 years into your chosen profession that you start to question everything? That's exactly what happened to Dr. Laura Brenner. She paints a vivid picture of her struggles as a young dentist, navigating the intense transition from school to practice and wrestling with low energy and the difficulty of starting each day. But don't worry - there's light at the end of the tunnel. Dr. Brenner not only managed to pull herself out of this hole but is now helping others do the same.
This episode isn't just a tale of burnout and recovery, though. It's a candid exploration of the scarcity of research and statistics on the incidence of burnout among dentists, and a call to action for dental professionals to support each other through open discussions. We also tackle the tricky subject of compartmentalizing life and the difficulty of leaving work at work. But wait, there's more! Dr. Brenner shares insightful strategies for mastering effective communication, redefining success, and building supportive communities.
Get ready to be inspired as we trace Dr. Brenner's journey from a full-time dentist to exploring creativity and finding fulfillment both within and outside dentistry. Discover the steps she took to safely transition out of the profession, and how she now guides others to follow suit. If you've ever thought about working fewer days a week or leaving dentistry altogether, this episode might be just the push you need. And remember - it's not about running away from dentistry, it's about running towards a life that's richly fulfilling.
Connect with Dr. Brenner
https://www.lolabeescareercoaching.com/
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Have you ever experienced adversity so intense it felt like a roadblock to your dreams? Join me, Dr. John, as I sit down with the incredibly resilient voice actor, Lori Wilde, who turned her roadblocks into stepping stones. Lori shares her deeply inspiring story, overcoming traumatic experiences, bullying, and debilitating stage fright - not to mention her struggles with endometriosis and hearing loss - to follow her passion for performing. Lori's journey is a testament to her tenacity, and her insights offer invaluable lessons on facing challenges head-on and transforming them into opportunities.
Ever wondered what life is like for a voice actor? Lori Wilde pulls back the curtain on the fascinating world of voice acting. We delve into how she navigates a flurry of auditions, the demanding schedule, and the unexpected twists and turns. Lori also opens up about her vocal chord issues and hearing loss, and the specific exercises she uses to keep her voice in top shape. We round off our conversation by discussing the power of breath, pause, and the mindset required to navigate the world of acting. Her wisdom extends far beyond the booth, offering lessons on visualization, preparation, and embracing each moment. Prepare to be inspired as Lori shares her story of overcoming adversity to find her voice. You'll walk away with insights on resilience and determination that can help you conquer your own personal challenges.FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
What if your dental practice could triple its hygiene department within three years? This exciting episode offers practical strategies to take your practice from average to exceptional, featuring insights from our guest, Krisa Swanson. Krisa, a registered dental hygienist, consultant, and practitioner based in Atlanta, helps us understand how focusing on key performance indicators such as patient visits, profit percentage, SRP quads, and fluoride treatments per month can revolutionize your business.
We also delve into the Triple X approach to dental hygiene productivity, an extraordinary strategy that Krisa introduces us to. It involves defining your current baseline, setting team patient care goals, fostering accountability within your team, and continuously measuring your progress. But that's not all. We stress the importance of having a strong leader, and how regular meetings with your team can clarify the purpose and process of your hygiene department. Tune in for a wealth of actionable strategies that will help you boost your practice's productivity and nurture invaluable trust with your patients.
FearlessDentistryPodcast.com
linkedin.com/in/drjohnrgordon
https://www.facebook.com/cosmeticdentist?mibextid=LQQJ4d
Do you ever wonder how to enhance your communication skills and build trust with your patients, ultimately closing more dental cases? Join us on this episode of Fearless Dentistry, where your host, Dr. John Gordon, reveals the secret to connecting with patients and transforming their lives through exceptional patient care and effective communication.
Listen closely as Dr. Gordon shares valuable insights on adopting the right mindset, the power of presence, the art of story listening, and the importance of keeping things simple for your patients. Learn how to empathize with your patients' stories and co-create treatment plans that they will accept and appreciate. This episode is packed with practical advice on elevating your dental practice and changing lives through exceptional communication, so don't miss it!
What does it really take to redesign your life and chase your dreams? How can we break free from societal expectations and pursue true happiness? In our latest episode, we had the pleasure of exploring these questions and more with Dr. Angela Muruni, a fearless dentist who pivoted her career path to become a successful entrepreneur and influencer.
As we dive into Angela's captivating journey, we uncover how a single question from her boyfriend led her to transform her life completely, from living in a tropical paradise to building a thriving business while still owning two other flourishing companies. Discover how Angela overcame her fears and lost her ability to practice dentistry, taking the leap to create massive change and live into her potential, even when it meant going against the norm.
We also discuss Angela's purpose-driven business, Unleashing Influence, which helps others unlock their potential by building powerful personal brands and leveraging LinkedIn for networking. Learn how her 90-day program guarantees a five times return on investment for clients, and gain insights into her journey from dentist to entrepreneur. Angela's story serves as an inspiring reminder that we can all redefine our lives and achieve our goals by staying committed to our passions and purpose.
What if you could skyrocket your case acceptance rate in dentistry by harnessing the power of trust and presence? Join me as I share my experiences from the LD Panky Institute, where the power of presence was palpable when I was in the presence of LD Panky himself.
Discover how to create trust through storytelling and how to use your presence to help your patient create a treatment plan that they have ownership of. This powerful combination can lead to more large cases closing. I'll also challenge you to find your own authentic answers to create trust and presence, and use them to see your cases explode. Become a Fearless Dentist and revolutionize your practice by tuning in to this episode!
Are you ready to transform your dental practice with the power of storytelling? Join us for an eye-opening conversation with Josh Scott, founder and CEO of Studio 8E8, Dentistry's Story Driven Marketing Agency. We dive into the world of story-based marketing and how it can create powerful connections with patients, helping you grow your niche dental practice.
Discover the magic of custom photography and video in telling your practice's unique story. With Josh's expertise, learn how to capture the patient experience in a way that evokes emotion and trust, and don't worry if you're camera-shy - he's got tips for that too! Plus, we discuss the importance of having a stellar branding and marketing team to support your practice's growth.
Don't miss out on the benefits of storytelling in dentistry, such as increased new patients, website traffic, and engagement. Let Josh's insights inspire you to start telling your own dental practice's story today and elevate the industry as a whole. So, grab your headphones and get ready for an incredible journey into the world of dental storytelling!
Connect with Josh and STUDIO 8E8 Below
https://s8e8.com/
Welcome to The Fearless Dentistry Podcast, where we unlock the secrets to becoming a confident and trusted dentist. Join us as we explore the transformative journey that will revolutionize your dental practice and leave patients in awe.
In this episode, we dive into the exhilarating yet nerve-wracking moment every dentist faces. Tune in as we discuss the crucial steps to take when stepping into the dentist's chair, overcoming self-doubt, and embracing the exciting challenges that lie ahead.
We confront a powerful truth: "The person in the mirror can't lie to the person that you are." Explore the importance of authenticity and self-awareness in dentistry, understanding that the trust you build with patients begins with being true to yourself.
Don't miss out on this empowering journey toward fearless dentistry. Subscribe to The Fearless Dentistry Podcast today and embark on a transformative path to giving patients unwavering confidence in you.
Key points:
Giving patients confidence in you: (0:00)
Leap of faith clip: (3:27)
Taking the first leap of faith as the doctor: (4:23)
Building the ideal avatar of who to become: (4:58)
The person in the mirror can't lie to the person that you are: (6:22)
We need to experience trust: (8:01)
Frame of mind: (10:13)
Walking over hot coals: (11:09)
The prize is at the end: (14:00)
Who you are versus who you need to become: (16:18)
In this reflective episode of the Fearless Dentistry podcast, we dive deep into the secrets behind closing those elusive large cases that seem to slip through your fingers. Join us as we unravel the mysteries and reveal the hidden factors that may be holding you back from achieving the success you desire.
Product versus production takes center stage. Discover how shifting your focus from the technical aspects of dentistry to the art of building relationships can revolutionize your practice. Learn how to tap into the power of empathy and connect with your patients on a deeper level.
Don't miss this captivating episode of the Fearless Dentistry podcast, where you'll gain the knowledge, inspiration, and practical tools to break free from limitations and fearlessly embrace the art of closing large cases. Get ready to transform your practice and unlock the success you've always dreamed of.
Key points:Why you're not closing large cases: (0:26)
Product vs production: (3:10)
Taking the first step: (3:52)
The search for the "holy grail" (4:28)
Considering the patient's perspective: (5:57)
Creating trust with your patients: (7:35)
Today we sit down with Richie Fearn, CEO of Ready Anywhere Fitness, to discuss his inspiring journey of making a big career change and taking risks to pursue his passion for personal health and fitness.
Richie shares his background in sales and how he learned to think about sales, taking the opportunity to really go for it. He also discusses his struggle with personal health while working as a salesperson and being on the verge of giving up. However, he found the courage to take big risks and pursue his passion, emphasizing the importance of passion and making a difference.
Richie also talks about his coaching program that helps people take care of themselves and find their weaknesses to improve their lives. He emphasizes the importance of being a person of service and how people love being served. He encourages listeners to "take it personally" and take care of themselves as they strive for success.
Throughout the episode, Richie shares valuable insights, including how to find the truth and the importance of finding your weakness. He reminds us that there is no age limit to self-improvement and encourages listeners to take the first step towards making a change in their lives.
So, tune in to this episode to learn from Richie's experiences and get inspired to pursue your passion and make a difference in your life and the lives of others. Don't forget to subscribe to our podcast and leave a review if you enjoyed this episode!
Key Points:
Really going for it: (0:47)
His background in sales: (1:42)
How to think about sales: (3:00)
Taking care of personal health: (4:52)
Struggle with personal health as a salesperson: (5:44)
Being on the verge of giving up: (7:03)
Making a big career change: (10:03)
Taking big risks: (11:20)
Passion and making a difference: (13:08)
Taking an opportunity and running with it: (15:18)
Not everyone is good at what they do: (15:57)
There's always more money: (16:39)
Richie's coaching program: (19:05)
Being a person of service: (22:10)
People love being served: (23:23)
Take it personally: (24:17)
Servicing someone: (27:00)
Taking care of yourself: (29:50)
The truth prevails: (31:31)
Finding your weakness: (32:30)
There's no age limit to self improvement: (34:37)
In this episode of the Fearless Industry Podcast, Dr. John Gordon discusses his journey in transforming his practice into a unique niche in the late 80's. He shares his vision of the practice he dreamed of and how it led to a richer relationship with his patients and success for himself. He also discusses the rebranding of the podcast and the concept of quid pro quo, having guests that are relevant to dentistry and discussing the idea of “giving before receiving.”
[00:04:12] Quid pro quo. [00:06:13] Quid pro quo philosophy. [00:13:07] The Golden Upside Down Financial Arrangement. [00:18:10] Improving patient care.
In this episode we explore the art of storytelling and how it can shape our lives. Our guest today is Stephanie Paul, a renowned author who will be sharing readings from her book and sharing her insights on what it takes to be an exceptional storyteller.
Join us as we learn from our guest how curiosity and interest in others can make us more interesting, and how she evolved into the storyteller she is today. We'll also explore the importance of writing for yourself and your audience, and how it can make a difference in your storytelling.
Our guest will also discuss how vision and leadership go hand in hand, and how trust is the key to success in any relationship. We'll learn how to listen effectively, and how to separate facts, data, and truth from fiction.
We'll also delve into the importance of being exceptional and how "great leaders speak last". We'll explore how presence can make an impact, and how being centered in mind, body, and soul can help us connect with others.
True essence of storytelling: (1:33)
Readings from her book: (2:50)
Curiosity: (9:51)
Interest in others makes you interesting: (11:17)
How she evolved into the story realm of her life: (12:25)
Writing for yourself and the audience: (14:36)
The reason for bringing her on: (17:14)
Vision and leadership: (20:04)
Trust: (21:29)
Learning how to listen: (23:03)
Facts, data, & truth: (26:42)
Be exceptional: (28:07)
Great leaders speak last: (29:24)
Presence making an impact: (31:05)
Being centered - mind, body, & soul: (33:00)
Being observant: (33:52)
Vulnerability: (34:38)
Free downloadable presence gift: (35:55)
The key to connection: (36:33)
Connect with Stephanie!
Here is her "Commanding Presence" FREE training https://stephaniepaulinc.com/building-commanding-presence/
Powerful Gift For You: https://stephaniepaulinc.com/powerfulgift4u/
Connect with Stephanie on LinkedIn https://www.linkedin.com/in/stephaniepaulinc/
Welcome to the latest episode The Fearless Dentistry Podcast. In this episode, we had the pleasure of talking to Kevin Kwok, the founder and CEO of j29 Creative Marketing Group. Dr. John, who was Kevin's client for several years prior to retirement, shares his experiences of working with Kevin and how he helped his business grow.
During the conversation, Kevin shares his story of how he started j29 and his journey towards becoming a successful entrepreneur. He talks about his fearless courage, embracing his entrepreneurial spirit and going all-in to make his purpose real. Kevin is passionate about his work and his people, and he believes in living his WHY. He also discusses his video work, which he believes is the best quality and creative he has ever seen.
This episode is a must-listen for anyone who wants to learn about the challenges and rewards of starting and running a successful business. Join us as we dive into Kevin's inspiring story, his strategies for success, and his vision for the future. So sit back, relax, and enjoy this episode of our podcast!
Looking to create a successful dental practice that stands out from the rest? Tune in to the latest episode of the Fearless Dentistry Podcast with Dr. John Gordon. In this episode, Dr. Gordon discusses the critical importance of having a clear "why" when creating a unique dental practice. Discover the two essential parts to understanding your "why" and why it's crucial to the success of your business. With a clear "why", you can resist the pull towards mediocrity and achieve greater success. Dr. Gordon shares his own experience of finding his emotional "why" and how it helped his practice take off.
In this podcast, you'll learn how understanding your "why" can lead to a greater purpose and improve the patient experience. Discover the importance of focusing on the emotional connection with patients and simplifying your marketing message to attract patients who align with your values and approach to dentistry. Trust and respect are key factors in building successful relationships with patients and providing high-quality care.
Don't miss out on the valuable insights shared in this episode. Discover your "why" and start living it by being an example through your actions and words with patients. Share it with your staff, demonstrate it through actions, and hire people with similar beliefs. Take the time to discover your "why" and make it an irrevocable moment that will make patients migrate to your practice and accept your treatment plans. Tune in now to the Fearless Dentistry Podcast with Dr. John Gordon.
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Importance of having a clear "why" when creating a unique dental practice
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Understanding the emotional reason for wanting to accomplish something with patients
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Example of finding emotional "why" and how it helped practice take off
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Resisting the pull towards mediocrity and achieving greater success
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Communicating "why" effectively in a marketing message
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Trust and respect as key factors in building successful relationships with patients
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Discovering "why" and living it through actions and words with patients and staff
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Allowing time to discover "why" and taking action to make it an irrevocable moment
Notable Quotes
- "I'm going to challenge you to fearlessly develop, grow, and thrive in building your unique dental practice."
Keywords
trust, staff, niche up, respect, beliefs, patient needs, emotional reason, treatment plans, marketing message, high-quality care, patient experience, discovering your why, unique dental practice, fearless dentistry podcast
Episode Outline
- Crafting a Marketing Message [00:00:17]
- Understanding Your Why [00:00:54]
- Discovering Your Why [00:05:19]
Are you ready to take your dental practice to the next level? Join Dr. John Gordon on the Fearless Dentistry Podcast as he challenges you to fearlessly develop, grow, and thrive in building your dream practice. In this episode, we'll focus on the power of being present with your patients and team members. With weasel words like "significantly" and "improve," and power words like "catalyst," "respect," and "profitability," Dr. Gordon will show Topic: Presence in building a successful dental practice - Presence is a more powerful catalyst for change than analysis - Trust and respect are essential in building patient relationships - Being present in the power of listening can help gain trust and respect - Benefits of being present include better patient relationships and increased profitability - Email for questions provided
Notable Quotes
"The two B's for any successful business are belief and being present."
Keywords
growth, trust, belief, podcast, respect, success, presence, patients, listening, authenticity, development, commitment, communication., profitability, dental practice,Fearless Dentistry, patient relationships
Episode Outline
- Presence as a Catalyst for Change [00:03:52]
- The Power of Listening [00:08:00]
- Appointment Time with New Patient [00:09:39]
- Belief and Being Present [00:11:37]
This week's Episode Show
Show highlights
01.00 Building a productive dental practice with patience and experience
02.11 Treating a viral infection in my eyes
03.30 Having an IT factor with an energetic smile and enthusiastic expressions
04.20 Acquinting with assistant Kathy
06.00 Doing lifestyle dental practice and cosmetic dental implants
07.42 Help improve quality of life and enjoy that
08.00 Appointment with Dr. Bill
11.30 Listening to stories and being aware
13.40 Aligning vision goals with patient experience
14.51 Experience shapes our personalities and future actions
16.32 Be self-satisfied with your practice
17.29 Take the first step to making your dreams a success.
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Welcome to the brand new show! Previously the ThinkBigDentistry Show, we're now the "Fearless Dentistry Podcast". In this kickoff episode we're talking about what it means to run a "Fearless" practice. When I started my dental practice, I did cosmetic dentistry, Invisalign, and dental implant dentistry. We could concentrate and give our practice a definitive role in people's lives. The great thing about developing a niche dental practice was that people wanted the dentistry we offered. Be fearless in creating your dream and vision!
Show highlights
[0.57] Dedicating time to cosmetic dentistry, Invisalign, and dental implant dentistry.
[1.23] Be confident with patients and develop a relationship with them.
[2.12] The dental business will flourish in the middle of May.
[3.30] Challenge yourself to be fearless in your goals and objectives.
[5.10] Be on time to look at ourselves and redefine and repurpose ourselves going into this next year.
[6.40] Think differently about how you talk to yourself.
[8.50] I spoke very little and listened a lot.
[10.12] Don't sell yourself short. Don't stop in your opportunities,
[12.20] Give yourself a great opportunity in this 2023 To create greatness in yourself and the people around you.
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It's time to end the year strong! If you're not close to your goal, keep going and wait for next year. The last quarter matters. It's time to transform from warm summer to a fabulous winter. Make a simple change to your practice and listen to your patients. This will create a bond between you and your patients that will help you grow your practice.
Show Highlights
[03.38] Take time to listen to your patients and understand, what they want, and do it without judgment.
[04.57] Good questions give you good answers, and great ones give you great answers, which makes people think you are a genius.
[06.50] People say No to dentistry for two reasons. They don't believe that dentistry doesn't worth it, and they don't think that they are worth it.
[08.27] When you have simplicity, you have a significant percentage of compliable. If not, it will lead to chaos and create frustration,
[10.23] Dr. Jones would like to share his patient's dreams when creating simplicity and clarity.
[12.46] Dentistry involves trust; there has to be a good level of trust between the patient and the doctor.
[15.38] Words create worlds. People have the opportunity to speak what they want. This might become a reality in the future,
[18.00] Try to open yourself up and be honest with your patients. This will grow your practice.
[19.53] We get great conversations in two ways. Asking great questions and being a good listener.
[21.28] Once the patient and Dr are bonded, it won't matter what is going on in the mouth. Dr should figure out a plan that will work for the patient.
[23.15] Dr. Jones loves to ask good questions and face good challenges.
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It's time to end the year strong! If you're not close to your goal, don't give up and wait for next year. The last quarter matters. Dig deep, and ask yourself what's your level of commitment to accomplish your goals. We are going to talk about the steps that you can take to make yourself show up stronger and set yourself up for success in the new year.
We talk about having high expectations of yourself and your team. Don’t deny your patients the opportunity to make themselves better through great dentistry and relationships. You want to set yourself and your team up strong and have high expectations for the next quarter and year!
Show Highlights
[02:40] Just because things haven't gone your way, you don't have to adjust your goals.
[02:58] Look at what you need to do each quarter. Then look at what you need to do in the last quarter.
[03:09] What are you expecting of yourself this last quarter?
[04:15] Believe until the last minute, and you just might surprise yourself.
[06:09] Dr. John had high expectations from his staff. His patients needed their absolute best in dentistry and in relationships.
[08:46] Spend time visioning what you want to accomplish next year.
[09:12] How you begin 2023 will be a direct reflection of how you ended 2022. Make it a strong end and new year!
[12:36] Help your team become the absolute best that they can become.
[14:47] Cultivate a culture where your team members can develop and don't fall short.
[15:29] Ask yourself what you're committed to and how you're committed to it.
[18:30] When you make a promise, be committed to keep it. Keep in mind the four Cs of courage, curiosity, creativity, and commitment.
[21:52] Take out the things that don't matter, and you'll have time for the important stuff. Know the things that are important.
[24:12] Be committed even when it feels uncomfortable and takes courage. Choose where your commitment is to end the year strong.
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Contact me via email: GordonSearsDental@gmail.com
New Guest Protocol Questions And Statements That Will Change Your Niche Practice!
It's our mission to help dentists pause and think about their practice. We also believe the most significant successes come when we aren't chasing numbers. The numbers will come when we get things right. This episode dives into one aspect of getting things right: knowing your ideal avatar. We'll discuss using the information you already have in your practice to create this ideal avatar.
Marilee shares an example of how a practice was able to create a considerable increase in their ideal patients once they took the time to really dig into who was making their practice profitable. We also talk about looking at your patient analysis report and taking the time to record the data so that it can be analyzed correctly. Dr. John calls it slowing down to speed up. We also talk about reviews and how you have control over your reviews if you have the courage to ask for them.
Show Highlights
[04:26] How do marketers know us so well when they create those appealing ads?
[04:49] We also have information on our patients. We can ethically use that information to understand who we're serving and who we're attracting.
[05:08] Take a look at your patient analysis report. What is the average age? What is the average spend? Having a rough idea of these things helps us better serve our patients going forward.
[05:59] When we create a full picture of who our ideal avatar is we have a much better chance of attracting our ideal patients.
[07:07] Taking the time to enter your data into your software program will help you have access to all the correct information in order to refine your marketing.
[07:57] It's important to know who your avatar is and be committed to marketing to them. You also need to be very committed to your data and your software.
[12:21] Do a patient analysis report and look at your most profitable patients over the last year. Marilee shares an example of how this can produce surprising results when you discover where to focus your marketing.
[15:50] Certain reviews can also help attract your ideal avatar.
[19:00] When it comes to getting reviews, go back to the four C's and be courageous enough to ask for a review. Commit to consistency. Slow down for maximum production and profitability. Slow down to speed up!
[22:12] Realizing your ideal avatar can help you change lives and feel good about your work.
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New Guest Protocol Questions And Statements That Will Change Your Niche Practice!
We kick off this show with our thoughts on the aftermath of July 4th. We enjoyed our celebrations, but there was a small fraction of people so discouraged that they didn't want to celebrate our great country. It's a shame to lose sight of the sacrifices people in the past have made for us. People worked together in order for us to have the country we have today.
We are also talking about something important that dental offices can't ignore. Whether you want to believe it or not as a dental office, you are always marketing. We talk about the importance of first impressions and how you present yourself. We also talk about the three things you should say to each patient and the importance of knowing who your ideal customer avatar is.
Show Highlights
[04:01] We are marketing ourselves all day everyday. We all know that first impressions are hard to overcome.
[05:38] We need to present ourselves to people so that we are believable and seen as trustworthy and honest individuals.
[06:28] No amount of promotion can make up for a bad experience or a bad first impression.
[07:33] In your morning meeting, talk about your patient experiences from the previous day. You need to follow up and make sure you don't break a promise by not doing what you say you're going to do.
[09:01] Who do you want as your ideal patient and why?
[10:45] If you do these three things people will listen to you and buy from you. #1. Use their name. #2. Listen to them and what their problem is. #3. Propose a possible solution.
[12:20] Know your ideal patient avatar. If you don't know your ideal patient avatar, how could you ever get them to walk in the front door?
[15:09] When patients feel like they can trust you they will comply and are motivated and eager to start.
[18:12] Ideal patients are also responsible individuals with their finances.
[20:25] Listen to your team, because they are the front-line people day in and day out.
[21:15] You also want patients who are emotionally and intellectually stable.
[22:47] Know your patients and know what you want as far as marketing.
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New Guest Protocol Questions And Statements That Will Change Your Niche Practice!
The truth is not complicated because it's the truth! Everybody's talking about misinformation or disinformation with each side accusing the other side. The truth should be and is simple. This episode dives into understanding your truth as a dentist and a leader, so that your staff can understand and follow you.
Whether you are running an office or communicating with your family, truth is a powerful way to connect and understand. We dive into how there are personal and universal truths. It’s time to take a good hard look at what matters to us. We want to focus on the simple truths that bring us all together.
Show Highlights
[05:15] A clear vision is the basis for everything else.
[06:33] Dr. John prefers having dialogs with people that are willing to explore truth.
[08:49] Be able to look at yourself truthfully. As a dentist be able to understand your truth and do things honorably. Your staff won't see you as the leader you need to be without understanding and living your truth.
[10:17] It's worthwhile to look at your personal truth and office truth.
[11:25] Focusing on the truth brings us together as opposed to dividing us.
[13:51] Simplicity is the best way to keep things in your office. Keeping it simple helps us evolve closer to the truth.
[14:41] If you want to get great reviews, practice the truce in your office with everything you do everyday.
[15:02] Disagreements can be disarmed with the truth. Come together and sit in an atmosphere of truth.
[16:11] Call to action: allow yourself the opportunity to live in truth, because when you don't, you're full of excuses. Excuses do nothing but derail you.
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Our last episode was about giving them something to believe in. We talked about really focusing on what we believe in and how our actions support our attitudes. We also talked about how our attitudes impact our actions. The two can't really be separated, because if we say we believe something then our actions need to show it. This episode is going to continue from last week's episode.
Marilee recently heard a quote that said "when your vision is clear decisions are easy." When making decisions about the future of your practice your vision needs to be very clear. This also holds true for the patients. Helping patients become more clear about their vision is something that Dr. John has been focusing on in his new patient interviews. This episode is about making vision based decisions as opposed to reaction based decisions.
Show Highlights
[05:15] A clear vision is the basis for everything else.
[05:37] Dr. John not only wanted to understand their patients, but he wanted them to see their vision and purpose of their smile in their own minds.
[06:06] Being able to see and believe allows you to make clear decisions from that perspective.
[07:26] When patients believe in and feel the vision, account receivables go down.
[08:28] The vision starts with us.
[09:43] Marilee shares a conversation with a dental assistant. This woman's vision was so clear that she decided to work in a dental office, so she would never have to worry about her teeth.
[10:58] What areas are we clear on? Focus on that vision first.
[12:19] It's easy to get clear on something that upsets you. We really need to get clear on the things that excite us.
[13:00] Dr. John loves helping patients create a vision for their smile. He asks questions that help guide and direct them. There's a strong bond when you become the hero to your patient.
[14:48] Do you do what's needed as a leader with your patient?
[15:33] Helping them create clarity makes things easy.
[19:04] Asking open questions and letting your patients speak. Gives you an opportunity to give your patients something to believe in.
[20:20] People don't forget how you make them feel.
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Marilee kicks off the show with a story about one of her office visits in California. The staff had comments like their patients would never go for that. She also noticed that basic things were being overlooked like x-ray and perio treatments. They kept responding with a repetitive answer of their patients just don't want what your suggesting. Leaving the office Marilee heard the song “Give Me Something to Believe In” by Poison.
After working with hundreds of dental offices, we both know that we can never get our patients to believe in something that we don't believe in. It’s easy to look at our patients and think, they’ll never go for that. This episode is about giving your patients what they want and need. Once you and your office have bought into the process, it’s a lot easier to give your patients the treatment that they will absolutely love! Take the time to decide what you believe and your core values at your practice.
Show Highlights
[03:13] You need to decide what you believe in at your practice. Then you need to cultivate and protect those beliefs.
[04:26] Don't allow anyone at your office not to believe how important the work you are doing is. You have to have a belief in who you are and your foundations. You need a personal belief system going forward.
[05:19] Your team should understand your belief systems and be on board with you.
[08:07] The biggest obstacle Dr. John had with raising fees at his office was with the staff.
[10:53] Marilee shares an experience she had at an office about presenting treatment plans like they are worth it.
[14:56] Never judge a patient by what you think they will value or spend money on.
[15:30] Another example about a doctor not only talking a patient out of treatment with his comments, but actually hurting her feelings. Humiliation is a very strong negative emotion.
[18:03] Marilee shares a time when she felt humiliated. Our words and beliefs matter. Give a gift!
[20:55] What are the thoughts that go through your mind when you present treatment to a patient and they say no?
[21:12] When a patient says no they're often saying not right now.
[23:07] Look at how you value your services and prevention.
[24:07] Cancer screening literally saved a man's life.
[25:20] Evaluate your beliefs and look at the common treatment plants in your office, because those are great indicators of your beliefs.
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Poison - Something To Believe In (Official Video)
Dr. John has been spending quality time with his grandsons. He's teaching them about being a gentleman, leadership skills, and how special they are. He's been enjoying learning from their perspective. This is a perfect time to teach them about greatness. He's also letting his staff know that they are special. He wants them to meet their potential. Doctors need to understand their goals and objectives and stitch everything together with a roadmap if they're going to realize those goals and objectives.
We talk about the Four C's and how they apply to our personal lives and a thriving practice. We talk about the tremendous courage it takes to be vulnerable with your team. We also talk about goals and dreams and how they apply to the dental practice and patients. We equate these dreams and the way they feel unobstructed and without obstacles. The same applies to goals and how they feel when achieved without obstacles.
Show Highlights
[05:22] The four C's are courage, curiosity, creative, and commitment. Dr. John is also teaching his grandson's about the Four C's. Once you look at these in your own life then you can take them to your team.
[06:04] Dr. John talks about how the Four C's and how they apply to the office.
[07:22] It takes tremendous courage to be vulnerable.
[08:28] Dr. John shares how he talked about dreams with his cosmetic patients.
[11:31] Obstacles can take our eyes off of what we really want to create.
[12:05] What you do needs to enhance an exceptional patient experience.
[14:43] Obstacles can also become an opportunity to grow. Working out the obstacles creates opportunity.
[21:08] Dr. John shares how he eliminates unnecessary appointments and eliminates obstacles.
[23:02] Patients are fully engaged when you work out a plan together with them. Asking questions is a great start.
[24:02] We need to look at dreams, goals and opportunities as opposed to obstacles.
[25:17] Be collaborative with your patients and solve the problems together. It's all about the patient experience.
[27:05] The main word is trust and your potential can be unlimited.
[30:08] Your practice can be a place where goals are met and dreams are realized, and the negativity stops at the door.
[33:06] Dreams are to be lived. They stay a dream until you take action. Action not obstacles.
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The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
President Volodymyr Zelenskyy
With all of the unrest that is happening right now, we've been extremely impressed with the courage and leadership of President Volodymyr Zelenskyy. He’s there for the people fighting for the people and his fellow citizens. His people are united for one cause. Volodymyr Zelenskyy was a comedian and actor who became President of his country. He is now leading in a time of extreme crisis, and the people are rallying around him.
It's hard to make the comparison, but look at leadership within your practice. What type of leadership example are you setting? Do you know what is holding back your leadership skills in your practice? Often, it’s fear. Today, we are talking about that topic and digging down to what is holding you back from being the leader your practice needs.
Show Highlights
[07:56] What keeps us from doing what we should be doing when we should be doing it? What is the fear factor? Everyday leaders are presented with an opportunity to do something that requires courage and appropriate leadership.
[08:52] Improving your leadership skills and having the ability to accomplish what you want to accomplish is one of the best things you can do for your practice.
[09:23] A lot of dentists spent the majority of their time in school studying dentistry, not business. Fortunately, the business part can be learned just like the Dentistry part can.
[10:54] A phenomenal patient experience starts with a phenomenal relationship between the staff and the doctor and a great culture.
[11:29] It comes back to the four C's, and courage is the first one. When you have the courage to ask the right questions, you'll then have the courage and creativity to solve any problems that come up.
[12:01] It's also so important to commit to the process with your staff.
[14:11] We train people how to communicate with us. If someone is afraid to communicate with us, think about how we trained them to do so. It takes extreme courage to come into a conversation and listen and not judge.
[16:22] We need to be courageous with the power that we are trusted with.
[17:30] If we want to be great, we need to first learn how to conquer fear and rise above it in the moments that matter.
[17:53] Take a few moments and write down the fears that you need to overcome. Muster the courage to deal with them and see what happens.
[20:34] If you want change in your practice, you probably need more leadership.
[22:44] When you're able to manage leadership and courage, you will accomplish things in your practice that you couldn't even imagine.
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The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
President Volodymyr Zelenskyy
Spring is almost here! Dr. John is really enjoying his retirement and his time to really dig deep into important topics. One of the most crucial things you can do for your practice is to make sure that you have a team that is motivated. We are going to talk about how to build a team that runs well together in a simple efficient way that doesn't cost a lot.
We talk about resolving conflict by having truthful honest conversations. We also talk about how staff conflict can drag the whole team down. Breakthrough can be found on the other side of the conflict. Conflict is an unmet need expressed poorly. We dive into finding those unmet needs and having a dream staff in a harmonious environment.
Show Highlights
[06:39] Dr. John shares an office visit where two staff members developed their own little tandem team of two in an office of eight staff members. These two people are creating a negative environment. It's time to get them to refocus and identify the shift.
[07:54] The entire staff needs to work together and be honest and truthful with each other.
[10:03] Ask them to share the problem that has splintered the relationship. What happened to your friendship? Please share.
[11:19] Don't waste time and energy talking negatively.
[13:05] What do you do when you sense that something is different with your normally great assistant? We get more of the behavior that we reward. There are reinforcements that don't necessarily revolve around money.
[15:53] You will see changes in a recognized and appreciated team.
[16:36] We train people how to treat us as individuals. Remember the four Cs? It takes courage to change how we train people to treat us.
[17:41] We talk about the book The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People.
[18:45] There is a quiz to find an individual's language of appreciation. With this information a doctor can make a team member feel supported.
[21:55] Your morning huddle meeting is the most valuable time during the day to coordinate your day and make sure things are running smoothly. You can also give appreciation to your staff individually and collectively as a group.
[25:36] Become specific in how you recognize your team members. Be curious. Find out your team's motivator and be creative with the results.
[29:28] Even small bonuses can be appreciated.
[31:06] People love to link back. Little reminders are a great way to do so.
[31:43] Conflict will kill your team goals. It's the doctors responsibility to find out what's going on and be creative with problem solving.
[34:50] Your staff is where it's at because you created that atmosphere. It's your responsibility to go back and make the necessary changes.
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The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
Think Big Dentistry on YouTube
The 5 Languages of Appreciation in the Workplace: Empowering Organizations by Encouraging People
We're in the middle of the cold winter, but springtime is just around the corner. Have you ever set your spring goals, but then spring is here before you know it or have met those goals? This is why I always say set your goals yesterday. Give yourself time to achieve your dreams. It's not too late to still meet those big goals. You just may need to adjust your time table. It might take time to implement what you plan right now. Today is all about spring boarding your goals with your staff.
There's an infinite return on what we are going to talk about today. It's only defined by your imagination and beliefs. We talk about how your morning hubble meeting is one of the best investments of your time. It’s an opportunity to encourage your people to believe in themselves. We talk about setting your goals big enough to challenge you. We also talk about the niche opportunity that exists through leadership, communication, building trust and relationships. It’s time to set and reach your big goals.
Dr. John Marilee
Show Highlights
[04:18] Your best investment per minute in the office for the entire day is your morning huddle meeting. This is where you re-establish daily leadership with your team and show them that you believe in them and believe in what you're doing. It's time to affirm what you are doing and challenge your people to do their absolute best.
[10:04] Don't underestimate your goals. If it's not big enough, it won't challenge you. The further you set your goals the more you have to work against attention.
[14:54] Everyday stands on its own. Choose a number for a goal. Have the mindset to reach that goal each day.
[19:02] A phenomenal opportunity exists for niche practice. The one that builds trust with their patients through leadership, communication, and relationships.
[21:09] Spending time talking and listening to the people who are there will increase your revenue.
[24:06] It all starts with your morning huddle meeting. What's the prediction of the prior day? What's your starting place? Where did you end? Where is the gap? All staff members are involved with the effectiveness of collections.
[30:08] It's empowering for the team members to help with the success of a case.
[32:27] Asking for referrals is a way for a team member to further bond with the patient. You're not pressuring the patient for a referral. You are pleasantly inviting them.
[34:33] Correct scheduling is also important. Each team member is responsible to make sure that their column is scheduled correctly.
[37:09] You can reach out to us, and we will help you create an effective morning huddle meeting. There's an opportunity in your morning huddle meeting to create a stronger culture for your practice.
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The Energy Bus: 10 Rules to Fuel Your Life, Work, and Team with Positive Energy
We are excited to kick off the new year with goal setting. Our theme is No Fear in the New Year! There's no playing small in the Think Big Dentistry Show. The four C's are courage, curiosity, creativity, and commit. These four Cs are so very important in goal setting. As I share each topic, I'll talk about the relevant C for that topic.
Dr. John and Marilee talk about thinking big and doctoring up to the challenge. There are always opportunities for growth. We also talk about how understanding the soft side of dentistry can make you more productive, reduce stress, and increase profit. We are going to concentrate on communication, service, and listening. Buckle up for achieving those big goals with less stress!
Show Highlights
[03:10] Prioritize a time when you can be alone and think and dream and envision your goals for YOURSELF. These goals need to be yours.
[04:47] If your goal doesn't scare you, it's not high enough. If it doesn't challenge you, it doesn't change you.
[05:28] You cannot present obstacles. Present opportunities for growth instead. Find an area where you can learn and grow together to reach the goals that you are going to set.
[07:55] If you learn the soft side of dentistry, which is communication and relationships, the numbers will fall into place. Having numbers as your primary driver will create stress for you and your staff.
[16:44] If you can create the ultimate service concept within your practice, your patients will sense something special and want to come back again and again. They'll also refer like-minded people to your practice.
[19:27] Pick a big goal like two million. That's $166,000 per month. Let's say you work 18 days a month that means you need to earn $9,259 a day. That's the big number we're going to go with.
[20:26] Everything you do is going to revolve around that $9,300.00 a day. Every day stands on its own.
[22:44] It's the doctor's obligation to make their team members the best that they can be.
[23:39] Have a meaningful morning huddle meeting. The doctor has to be the example and can't take a day off from being the leader.
[25:04] The categories that need to be refined. Production every day needs to be $9,300. Collect 98% of your production. Know your account receivables. This ties to your collection skills. How many new guests a day do you need to create the production you want?
[27:09] Know what is diagnosed and know what is scheduled. Understand if there are any gaps and where they are. Be an advocate with the patient when presenting fees.
[30:55] Ask for referrals during the day or AFRs. Anybody can do it by asking how the day went and then being quiet and listening. It takes courage and commitment to ask questions that lead to referrals. It also encourages creativity. It really covers all four Cs.
[33:38] Doctors need to walk in with energy and enthusiasm and be the leader. Be aware of the team's culture. If the team needs encouragement, you're the one to do it.
[37:05] The staff wants you to rise up and be the leader! Tie in some bonus numbers.
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New Guest Protocol Questions And Statements That Will Change Your Niche Practice!
It's time for our spectacular end of the year recap. We are going to put a bow around our last season and talk about what we have coming up for 2022. We want to help you make this upcoming year the most awesome year possible. We want it to exceed your dreams.
We talk about focusing on progress not the end result. We talk about focusing on wins and having honest conversations with your team. Working towards a goal or accomplishment takes courage, curiosity, creativity, and commitment or what Dr. John calls the four Cs. Taking steps towards your goal is about progress and who you are becoming in the process.
We also talk about team meetings, when to have them, what to ask, and how to be energized. Review and recap your year with your staff. List all of the amazing things you accomplished as a team. Then, CELEBRATE!
Show Highlights
[04:54] We talk about focusing on progress as opposed to focusing on results. Don't get down on yourself if you didn't achieve as much as you wanted to.
[06:12] Take an inventory of what you are proud of over the last year and focus on that and moving forward. What are you the most proud of?
[08:45] The biggest result of all can be who you became over the year.
[09:35] When you establish good habits and make deposits in your account, it will take a while to add up but eventually you reach that tipping point and see the results.
[10:16] This year, Dr. John is proud of accomplishing challenges. He's been spending time improving his guitar playing. He also challenged himself to get into a single-digit handicap in his golf game. The four C's apply to all the things that you're proud of.
[12:28] Courage, curiosity, creativity, and commitment are the four Cs. It takes all of them to commit to improving on or learning something new.
[13:10] We are both proud of our commitment to our podcast.
[16:21] Marilee is really proud of having a wonderful kid free conversation with her husband. These conversations are vital to understanding each other more and the health of their marriage.
[18:36] She's also focusing on eating and exercise. Recognize how you want to change and then find the smallest step to get closer.
[19:24] Change involves simple, sincere and honest conversations.
[22:33] Dr. John shares how you can energize a group by just asking a simple question.
[23:29] Have relaxed meetings and let the staff share and be open. Ask them what you have accomplished this year.
[24:54] Do your personal wins for the year. Then talk about wins for the team and point out how they are doing well.
[27:27] Boring meetings don't work. Find a way to energize yourself and energize your staff and open the meeting up to honest positive conversation.
[27:50] Homework: Do this before the end of the year. Take 5 minutes, and write your personal win list. Before you go to bed, think about things that you are proud of each day. Do the same thing for your office and your team. List big ones, small ones, and accomplishments.
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New Guest Protocol Questions And Statements That Will Change Your Niche Practice!
We've been talking about creating relationships and deepening connections in the last few episodes. We continue that theme in this episode with these great questions for your new guest conversations that will make the patients think you're a genius. We know that Good Questions = Smart, but Great Questions = Genius! If you are in doubt, try them if you have the courage and see for yourself.
Great Questions That Equal Genius:
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"Tell me what brought you to see ME today?"
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"So I better understand, share with me what you meant by… "So I better understand, share with me a little more about…
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"So I better understand, share with me how that (their perceived emotional disability) makes you feel…
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"Every patient I talk with about cosmetic dentistry, or a new smile (implant dentistry), has dreamed or visioned about themselves living with it. Tell me what that dream looks like for you!"
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Look at the patient straight in their eyes with confidence and conviction and tell them you can help them.
If there is an obstacle or hesitation that prevents the patient from moving forward, tell them this: I understand and 'I will wait with you and I will wait for you. "We'll wait TOGETHER!"
Show Highlights
[04:36] Asking great questions and getting great answers is a way to slow down to speed up. Once a relationship is developed, the patient opens up. Then we have a comprehensive treatment plan just waiting to be discovered.
[08:33] These new guest interviews only need to take five to ten minutes.
[11:25] Courage, curiosity, creativity, and commitment are the four Cs.
[12:16] The first question is, "tell me what brought you in to see me today?" I am present with you. Let's start talking.
[13:09] The next question comes from their comments. Where is this going to go and what am I going to learn? Get clarity. What is their number one concern?
[17:16] Find the real reason why this person wants cosmetic dentistry done. Ask how that makes you feel?
[20:17] People come in for relevancy, reinvention, defying the aging process, and they want to kick aside loneliness and humiliation.
[22:10] You are not alone. What does your vision of your new life and new smile look like?
[31:45] If you want to have a renewed faith in human beings, stop and have a conversation with them.
[32:27] After talking through everything, tell the patient that you can do it. I'll wait with you, and I'll wait for you. We'll get this done.
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This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. We will break out of the mundane, routine, and ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Wish we had gone a bit deeper on how to start meaningful conversations with your patients? Dr. John is doing just that by sharing how the 4Cs of communication can bless your life and the lives of your patients.
The 4Cs of communication are: Courage, Curiosity, Creativity, and Commitment.
One of the most important concepts to remember is to never diminish or step on the dreams of your patients. Just because you don’t think they need something, doesn’t mean that their wish isn’t valid.
Listen as we talk about the 4Cs and their importance, how to implement them in your life and business, and the poignant stories that had us taking a second look at our communication.
Show Highlights
[01:53] We’re taking a deeper look into the foundational skills we shared last time.
[04:03] The ethos you should go into every conversation and interaction with.
[05:56] How do you ask great questions and have fantastic conversations?
[10:28] There’s no warmth in the medical field these days. Create it in your practice.
[15:04] Your patients are smart. Learn the number one question Dr. John received.
[17:22] Do not diminish or step on their dream in any way.
[24:50] Dr. John shares one of his most impactful client relationship stories.
[26:41] One of the best questions to ask your patients.
[28:48] Be creative with your questions and commit to the process.
[29:48] You can get good at the communication portion of your practice.
[32:33] Dr. John outlines his process from top to bottom.
[37:41] Bless people’s lives and add this to your process and your character.
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Episode 27: Dr. Dentist, Listen to Your Patients because People Want to Be Heard!
Galatians 5:22
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This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. We will break out of the mundane, routine, and ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Do you have a niche practice that you love? If not, I believe this is where dentistry is going and where you can pivot to become a successful and thriving dental practice. You can tell how successful your practice will be based on their ability to connect with people.
Therefore, it’s essential to take every opportunity possible to be with your patients and have a conversation with them about their wishes, dreams, and desires. Especially today, with so many negative mindsets and experiences from the past two years, people are feeling dehumanized.
Listen in to discover how patients judge their dental experience, how to listen to your patients in a caring and loving way, and how I learned how to communicate with women effectively.
Show Highlights
[02:38] Always assume that the relationships you are building will be positive.
[07:23] Why your patients will remember you if you listen and pay attention to them.
[10:00] How to use AGQ: Ask Great Questions!
[16:19] Learn how to talk to women effectively.
[24:53] How to relate with your patients to develop a trustworthy relationship.
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This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Does your dental practice have systems and components in place to ensure that your daily office routine runs smoothly? Or do you have a chaotic fly-by-your-pants way of operating your business?
To have your daily business run efficiently and effectively, you need systems, components, and everyday conversations with your office staff and patients to have an effective well-running practice. However, your systems need to be easily repeatable and give you the most effective outcome or ROI when implemented.
Listen in to discover why the most essential tool in your dental practice is your voice, how to get your patients to think on a different level, and how to create a courageous conversation with another person.
Show Notes
[01:35] Pairing your practice down to essential components and systems.
[02:39] Essentialism at its core and what it means to your dental practice.
[05:21] The most important tool you can utilize is your voice.
[13:10] How imposter syndrome can negatively affect how you talk to people.
[16:15] Why being a good listener makes you a better leader.
[28:02] Developing an outside practice to use inside your dental office.
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Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about basic dental hygiene and why you’ll see so many cancellations. Hygiene is such a regular practice that many clients don’t see it as a necessity. So let’s ‘get rid of the pyramid and go with the great constellation of all that is needed.’
Patient hygiene visits are fabulous to have deep conversations with patients to find out what they want and how we can help them achieve their goals. Although hygiene in and of itself won’t distinguish your dental practice from your competitor’s business, what you do with that time can place you above your competition.
Listen in to find out why you need to ensure your patients understand what they want and how they can reach their goals. Also, learn when you can introduce a deeper conversation in your hygiene appointment and find out why it’s critical to build relationships and ask essential questions of your patients.
Show Notes
[02:22] Why patients don’t see hygiene as a necessity in dentistry.
[03:20] Look at patient hygiene as a time to have deep conversations with your clients.
[05:30] How you can make the biggest difference in your dental practice today.
[10:46] Essentialism: how much does the patient understand about what they want?
[13:30] What point in the hygiene conversation you can introduce a conversation.
[19:00] People are starving for true attention.
[24:02] Clients want to have strong, healthy teeth for life.
[30:45] When patients consider themselves a priority to get aesthetic dentistry completed.
[35:10] Take time to build relationships and ask essential questions of your patients.
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This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about reducing what you do to what only matters the most. You’ll need to back up from your current system, reflect on what you have, and think about how to recreate your practice to be more efficient and effective.
We recommend looking at the entire patient experience from the moment they walk through the door. Start with zero activity as your base and work from there to your next step. If you can accomplish everything you need with one step, then stop. You’ll want to make it as easy as possible for your patients to do business with you, so only create essential steps for the patient experience.
Listen in to find out why you don’t have to work harder to get ahead in your practice, why you need to eliminate the “industrialization mentality,” and why being present is the most crucial component of a great guest experience. Also, learn why connecting with your patient is the most important aspect of dentistry and how to create ROE - results of effort in your business.
Show Notes
[02:00] Reducing what you do and taking a look at your system in your practice.
[04:02] Think simple interactions with maximum results.
[06:17] Easy systems are good for your practice.
[14:38] Remember why it’s important to connect with your patients.
[16:42] ROE - results of effort and how to create them for your practice.
[18:40] Excuses are when you don’t hold yourself accountable.
[21:54] Simple experiences are easy to duplicate over and over again.
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Facebook Gordon Sears Coaching
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Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about how you can create a fantastic culture inside your own dental practice! Culture has such a significant influence on the success of your practice, you’ll want to have an established culture that patients can recognize, relate to and feel comfortable with when visiting.
Be sure to eliminate negativity from your company culture, as negativity spreads quickly and can diminish morale and other vital components of a successful practice. We refer to this scenario as “the poop in the pudding.” No matter how small amount of negativity is, it can spread quickly to the remainder of your office staff.
Listen in to find out why essentialism is so essential, how to get bigger and better results with minimum effort, and the three levels of culture you can achieve in your practice. Also, learn how you can raise the bar and increase patient care standards via company culture, why you need to focus on progress instead of problems, and why you want to start your company culture from the bottom up.
Show Notes
[03:00] The unspoken word of how team members in a practice work together.
[04:20] Essentialism in your practice: minimum words with maximum meaning.
[06:34] Definition of culture and how this applies to dental practices.
[09:00] First level of creating culture: focus on the individual first.
[16:45] The importance of understanding what is working well inside your business.
[19:41] Are you progress or problem focused?
[23:20] Starting your company culture from the bottom up.
[25:31] Focus on what went well in your practice and practice gratitude daily.
[27:50] As a leader, it’s your responsibility to cultivate positive characteristics in your team.
[29:24] Team members get excited when the leader focuses on potential and possibilities.
[33:46] Keep your work culture simple so it can be easy for your team to understand.
[36:00] Incorporating new company culture should be simple.
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Facebook Gordon Sears Coaching
Visit us on the web at Gordon Sears Coaching
Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about how you can elevate your dental practice by being a great leader! Starting off with generosity, be thankful and grateful for what you have in your life. Then, we chat about using minimum words with maximum meaning. Minimum dentistry, maximum impact. Minimize symptoms, maximize efficiency. Living a simplified life allows us to filter out the junk and live in this fashion from this point forward.
Listen in to find out how you can use the process of 'what you think is what you get,' why you need to rescript your soundtrack and mindset, and the importance of recognizing negative soundtracks that can hold you back from success. Also, learn how to use a mantra to renew your focus and have a winning attitude, and the importance of having trustworthy relationships in your life.
Show Notes
[01:37] Generosity and gratitude - the two most important values for a business owner.
[02:49] Quality over quantity in your practice.
[04:21] What you think is what you get - do you need to change your mindset to get what you want?
[07:50] The importance of proactively choosing your mindset soundtrack.
[09:45] Why you need to have trustworthy relationships in your life.
[14:03] How you can create a niche dental practice.
[19:52] Neuroscience and how your brain can regenerate and you can retrain your mindset.
[23:29] Creating new soundtracks and paths for new mindsets and results daily.
[27:20] The importance of looking people in their eyes when talking to them.
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Facebook Gordon Sears Coaching
Visit us on the web at Gordon Sears Coaching
Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about how you can make decisions outside your box that will better yourself and your practice. You can improve your practice by informing and educating your clientele on how to be healthier and make better choices. The key to implementing and carrying out this protocol is to remember to not expect anything in return.
We chat about how generosity, reciprocity, and gratitude are three essential components and principles to eliminate the anxiety of ethical concerns. When we use these three principles ethically, we know we are in good moral standing.
Listen in to find out how you can change your approach to have a more positive attitude, how to interact with clients on a new client consultation, and the importance of calling your patients by their first name. Learn how you can practice the three essential principles, how practicing these principles will grow your practice and cement your client relationships, and the importance of listening without judgment.
Show Notes
[04:24] Common mistakes people make when talking to patients.
[06:52] How to get outside your comfort zone and improve your practice.
[08:50] Advice on how to present yourself when you have a new client consult.
[10:32] Discussing new patients during our morning meeting.
[12:48] The effects of using the three essential principles in your dental practice.
[14:55] Why you want to smile at your patients.
[21:02] Benefits of using generosity inside your business.
[25:54] We reflect back on past patient experiences.
[31:42] Using the law of reciprocity within your practice.
[35:59] Creating a positive company culture.
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Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about how thinking differently and changing the soundtrack in your mind, and amplifying our soundtracks can change the results that happen in your practice. You don’t have to worry about making mistakes; the important takeaway is to be persistent in your practice and do a little more each day to improve your client relationship and bottom line.
We chat about the importance of understanding the path you need to take to grow your dental business, how you can change your personal soundtrack, and what you can do to practice your new soundtrack and make it a habit. Listen in to find out how to make positive changes in your dental practice and how you can change your own personal soundtrack. Learn why you need to identify the qualities of your team and the importance of how you introduce new thought patterns to your team.
Show Notes
[02:25] What qualifies Merilee and me as experts in the dental field.
[04:42] Common issues many dental practices face daily.
[06:52] Soundtracks - the repetitive thoughts we think that can negatively affect our choices.
[10:50] Changing the soundtrack in your mind to move forward with new behaviors and action steps.
[13:34] The importance of using generosity when negotiating in meetings.
[20:17] Why coaching will get you further along and closer to reaching your goal.
[25:59] Starting to solve your problem by looking at the worst-case scenario.
[27:23] How to stop defaulting to your old soundtrack.
[31:20] Why we want our clients to succeed as quickly as possible.
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This is the Think BIG Dentistry Show, where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about why we need to turn ourselves loose to think big! Be an opportunist, and don’t let the past or present hold you back. We’ll shy away from difficult situations because of fear, but remember that fear is the ultimate invitation for phenomenal bravery.
On the other side of fear is a brand new you - so why deny yourself the greatest you? When you deny yourself the greatest you, you’re also denying everyone around you the greatest you. Seize the moment with bravery!
When you create niche dentistry, you can take the essential conversations and develop phenomenal relationships with your patients. Get the opportunity for your highest profitability, open your practice for the highest production, and have a fun staff and balanced lifestyle.
We chat about the importance of seising fear, why you need to have conversations with your patients, and why we need to reflect on our personal mindset tracks, which we replay over in our own head. Listen in to find out if your belief factors are moving you forward, how to change your soundtracks, and why higher thinking is an important factor in your positive mindset for running your business.
Learn why you need to know your personal soundtrack and how you can rewrite your personal soundtrack to be more successful in your business and your lifestyle.
Show Notes
[03:24] Fear as a gateway emotional invitation to bravery.
[04:46] How to develop strong relationships with your patients.
[07:04] Higher performance demands higher thinking.
[10:06] Our soundtracks and patterns determine the outcome of our lives.
[11:53] How to practice rewriting your soundtrack.
[19:56] Working together with your team to change your practice.
[27:08] How we can make our situation better in our dental office.
[30:25] Looking for a stronger team in which we can delegate work.
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Facebook Gordon Sears Coaching
Visit us on the web at Gordon Sears Coaching
Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about how we focus on our practice culture in our dental office and how our conversations inside our practice influence our culture. Although you need to look at numbers, the company culture is an important piece and niche in a successful business.
We chat about the importance of understanding what the patient wants and how you can open up communication to have a conversation. These conversations are often complex and uncomfortable and require a relationship to navigate them successfully. It's a necessity to stop and think about what's going on behind-the-scenes for the patient, and we also need to consider how the patient feels about themselves.
Listen in to find out how to step on the other side of the table with your patient in a conversation and why it's essential to ask questions with your patients. Learn why it's vital to check your ego at your door and why you need to be willing to put the work into your practice and conversations.
Show Notes
- [02:12] Focusing in on the culture of our dental practice.
- [06:30] Considerations we need to make when talking to patients about dental work.
- [10:27] Checking your ego before you talk with a patient.
- [14:27] Looking at the types of communications we have with ourselves and others.
- [18:14] Elements in life that can steal our momentum.
- [20:20] Reflect to see if you are talking yourself up or talking yourself down.
- [26:45] Becoming one dynamic team all together.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today we talk about the critical components of business success. When I’m talking to patients to find out who they are, the first thing that comes to me is the ability or inability to have difficult conversations. If someone is engaging in these types of conversations, the more successful their practice.
Finding out where you are too comfortable is a space where you may not have grown. Courageous conversations need to happen to gloss over the essential elements of our practice and our lives. Where we are willing to be uncomfortable in discussions will impact every area of your life.
The quality of our life is correlated to the amount of discomfort we feel when we allow ourselves to move forward and experience all that life has to offer. Communication = relationship - to communicate, you have to be courageous, fierce, and persistent with yourself.
Listen in to find out why we have a moral obligation to our patients to ask them questions, why we should focus on how others see themselves, and how we can be successful on paper but not be truly successful. Learn why it's crucial to have your staff as part of the decision-making process and why you need to shift your mental thinking to advocacy when discussing.
Show Notes
- [01:17] Critical components of success in business.
- [04:42] Formulas and systems only go so far without having courageous conversations.
- [06:18] Seize opportunities that are sitting in front of you to have a conversation.
- [08:27] Look at the culture of your practice to find out where you can have better communication and support.
- [10:19] How often you should have impactful conversations.
- [16:46] The importance of shifting your mindset to advocacy.
- [17:45] Components of an effective team conversation.
- [22:44] Where can you have one creative conversation in the next two weeks?
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This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
How are we going to show up in 2021? Are we going to let circumstances dictate who we are, or will we create our own future? We need to let 2020 go and move forward into 2021 with hope and positive energy.
Once we recreate tomorrow, how do we plan to recreate this week, this month, and the remainder of the year? How can I make tomorrow a great day? Focus on what is going right, learn from your mistakes and start projecting your future.
Forward thinkers will bloom as they don’t let negative thinking bog them down. We talk about Apple, Inc and how they consistently lead the market in every innovation they create. As a result, they have cornered the technology market because they are creating their own future.
Listen in to find out why there is an abundance of opportunity, even in downtimes, how you can create an abundance of success in your dental practice, and regain trust with your clients in your business. Learn how you can utilize the hyper-targeted customer experience to restore confidence with your customers and how the research on the topic of having a loving relationship with a significant other is essential to your business.
Show Notes
- [02:28] With the brand new year out in front of us, we ask ourselves how are we going to move forward?
- [04:27] Why we need to focus on the positive and amplify those thoughts.
- [11:50] Apple pivots with the Apple Watch.
- [17:27] Why pivoting and moving on gives us the awareness to see opportunity in our lives.
- [22:35] How you can get your practice back on track to success.
- [24:11] Where you can utilize hyper-targeted customer experience in your practice.
- [30:34] Be sure to respect and honor the trust your patients give you when you earn their trust.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
At this point in time right now, we can't grasp our future in 2021 if we are going to hold onto the struggles of 2020. The word "normal" doesn't exist anymore because what's normal today isn't normal tomorrow. We've taken a cleaver to our lives and sheared our lives down to basic living processes.
We've turned to simplistic modes of transportation such as e-bikes, scooters, and walking. Hiking and other outdoor activities have gained in popularity since last March. We chat about how Tesla is moving forward, with most clients making a good percent of their decision to buy before they even walk into the dealership, based on the information they found on Tesla's website.
Listen in to find out why you need a good internet presence in 2021, why you need a niche for your business, and why you need to let go of your conservative practices. Learn why you need to find out what people want so you can give them the experience they desire, provide clients with a great experience, and how these elements will provide business growth for your practice.
Show Notes
- [01:47] Where are we going into the future?
- [04:09] How the pandemic turned the educational system upside down.
- [08:46] The inception and journey of Apple, Inc.
- [11:27] Why the home industry has boomed during the pandemic.
- [15:29] Ebikes, scooters and walking have been growing the past year.
- [20:35] Consumers want niche products and services.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Marilee and I chat about our soft opening and talk about a saying I heard last week, "We need to learn how to dance around with COVID." I like this as this reflects using caution and common sense, but not to be fearful. Embrace what is going on and learn to live with this as well as we can without being afraid.
Sadly, some practices are not going to be able to re-open. What could they have done to prevent this from happening? Both Marile and I wrote down four to five pillars, which are essential to both of us to discuss these together. I've spent over three decades studying psychology, and as a result, I believe the most important pillar is to market your practice effectively.
Have services people want to offer, but more importantly, have the intangible items people are looking for and market those effectively. Do you have friendly staff? Do you like to answer the patient's questions? Does your team take a genuine interest in your clientele? These values are what customers are looking for in a quality dental office visit.
Listen in to find out how the staff in my office markets themselves, why you should focus on lifestyle dentistry and why driveway happy hours have become the primary source for connecting. Learn why you should be creative on how to get together with your team, how you can be more engaging with your connections, and how you can take this openness into your dental practice.
Show Notes
- [01:35] How we are bringing back staff with our soft opening.
- [02:54] Asking patients how they are doing and listening to their responses.
- [04:07] Learning about ourselves, looking at opportunities.
- [05:27] If you want to be successful in dentistry, you must market effectively.
- [07:00] Bring happiness and connectedness into your practice.
- [10:09] How my staff markets themselves and our practice to every patient.
- [12:20] Missing connections and experiencing a degree of loneliness when we don’t connect with others.
- [15:24] Elements I’ve discovered about driveway circles and happy hour.
- [17:30] Dr. John has felt very social even with being a wallflower.
- [19:59] Listen to what people are asking and give them relevant answers, not the answer you have scripted in your mind.
- [21:02] The Happiness Advantage by Sean Acre
- [22:34] Why you have to have all four elements in Sean’s book in order to be happy.
- [27:00] I forbid negativity in my staff during business hours.
- [30:00] How to incorporate gratitude and optimism into your daily life.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Marilee and I chat about how you can create a clear plan with a flexible approach to have several different paths to get to where you are going with your practice goals and future achievements!
This past Monday, we had a soft open, and I talked to patients and staff alike about the activities they have been engaging in since COVID-19 lockdown, and I found their stories very intriguing and interesting. From cooking home-cooked meals to spending more time with family and significant others, I've found that others are really enjoying this newfound time spent together.
Many are also enjoying the lack of peripheral noise in their lives. With this new simplistic lifestyle, people are pairing their lives down to the things which have meaning. Along with this new view, we are reflecting and realizing that many of the activities which we were doing before the outbreak didn't add to the quality of our lives. After the perceived crisis, we recognize the opportunity which sits out in the universe. This opportunity is also seeking you as you find the opportunity.
The time we had available post-pandemic became apparent, and my planning was focused on how I'm going to create an exceptional experience for my patients when we re-open. I now have an entire notebook focused on this reflection.
Listen in to find out why people are becoming more connected, why it's important to know what your destination is in your practice, and how you can be flexible in your approach. Learn why you need to know your why, why you need to be more flexible with your plans, but to be firm with your commitments, and how simplicity can be sophisticated.
Show Notes
- [02:20] My dental practice had a soft open a few days ago!
- [03:15] Patients and staff alike are enjoying the simplicity of COVID-19 lifestyle.
- [07:47] Adding to the quality of our life by taking peripheral noise activities out of our daily routine.
- [10:01] Greater clarity to your life, better opportunities and attracting what you want out of life.
- [13:38] The question to ask yourself is “What am I doing beyond patient safety to make my client’s experience exceptional?”
- [15:43] Focus on your why and then figure out your what - what needs to happen.
- [18:37] “Firm in principle, but flexible in procedure” - Zig Zigler
- [22:24] The Little Engine That Could and lessons we can learn from this childhood story.
- [23:55] We show our true character in times of crisis in the way we respond.
- [26:02] Watching runners take on the challenge of a marathon and fighting for every step.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Dr. John and I chat about the three big D's direction, determination, and decision. Dr. Steven Covey says to "start with the end in mind." What do we want to achieve and stand for? What is your purpose? Many times big and bold decisions are made as a result of a life-changing event. Once you are really clear and bold about the direction of your life and what you want to achieve, then you become bold and unstoppable because your life has changed.
Life is dynamic, and what we are today is different than what we were yesterday. COVID-19 is a significant event that we haven't experienced. This event has paused us all, and now many people are self-assessing and reflecting on their life. For Dr. John, this has meant rethinking his practice, looking for new opportunities, how is he going to define his new practice?
Asking questions of patients equates to a patient knowing they are essential to Dr. John. He prides himself on giving his patients the attention they deserve, and his clients know that he will sit and listen to them. For his staff, Dr. John has changed his practice hours so his staff can have time for themselves after work hours.
Make sure to take this opportunity to make changes. Making new decisions comes from a place of power. Be excited about the new changes you've made. Decide what choices you want to make now so you can implement them in your practice when you return to your office. Marilee quotes Jim Carey saying, "You can fail at what you don't want, or you can choose to take a chance at what you love."
Listen in to find out why the solo dentist will never go away, why Dr. John's path is in a constant state of recalculation and why creativity and curiosity vary among people. Learn why curiosity makes us sit and listen to an answer, what questions you should ask yourself to know more about you and your practice, and what are the four main elements you need to be happy.
Show Notes
- [01:49] What do you stand for? What is your purpose?
- [02:50] We can make the choice at any moment to make important decisions in our life.
- [04:45] Dr. John’s plans for the near future with his dental practice.
- [06:56] “Today is an open slate and I get to spend time doing what I like to do.” Dr. John.
- [09:30] How Dr. John practices what is important to him and how he has “curious conversations” with his clients.
- [11:54] Why it's important to “re” create yourself daily.
- [14:19] Making changes and growing versus consuming information.
- [17:37] Marilee quotes Jim Carey from a speech he gave at a commencement.
- [19:43] Dr. John is constantly rerouting and calculating his next move in his practice.
- [21:20] Our state of dynamic change has made the time frame of one year a “long time”.
- [22:44] Four main elements you need to be happy.
- [25:20] Why social connectedness is the number one element for happiness.
- [28:45] Dr. John writes handwritten notes to express his gratitude to his clients.
- [31:10] Staff activities during their morning huddle meeting.
- [32:38] The topic of our next episode of Think Big Dentistry.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Dr. John and I chat about what is going on with COVID and controlling the controllable. It's vital to be thinking about the direction of your practice, especially in these unpredictable times. Start your day with what you want the end of your day to look like in your mind. Your day doesn't have to be perfect but should achieve enough checkmarks to be content at the end of your day.
Having a clear picture, direction, and vision of success in your practice is incredibly important. It's very easy to focus on what we want so that we can lose track of what is going right for us in our lives. Building relationships, serving our clients well, and hitting key numbers and goals are all reasons to celebrate. Perfection is false because we will never reach perfection. Therefore we won't have a reason to celebrate.
Creative curiosity is happening amid the COVID pandemic. People are finding innovative ways to socialize in the face of lockdown. One of the best ways to break boredom is to explore your curiosity with creativity. Open up new pathways you haven't experienced before in your life. Curiosity is a choice and a mindset for us to grow. Be creative, and be curious about your future.
Listen in to find out the four pillar questions, how you can take advantage of creation during this period of uncertainty, and why it's essential to be focused on your end goal. Learn why you want to (and need to) focus on the positives, why it's vital to be flexible in your approach, and why everyone is critical for your vision and the destination.
Show Notes
- [01:54] Knowing how to control the controllable.
- [03:12] What do you want your life and practice to look like? “Begin with the end in mind.” Steven Covey
- [05:21] Marilee talks about her experience with her children while vacationing in Europe.
- [06:30] Perfection is false and will not give you a reason to celebrate.
- [08:04] Creative curiosity is the combination of being creative and curious.
- [11:12] Technology has shortened our long-term visions to one to two years because things change so rapidly.
- [12:19] Putting a “pause” on your life because of the epidemic.
- [14:17] What would your life look like and how would that feel to you?
- [15:20] What do you have control over now?
- [17:10] Who can you thank on your team or in your practice right now?
- [19:30] Be flexible in your approach and still have a clear plan.
- [21:01] Ask big questions and contemplate during this downtime.
- [24:44] Use a video tool like Zoom to get together with your staff or for remote conferences and family get-togethers.
- [27:37] Setting reasonable goals and checkpoints to reevaluate and adjust your goal if needed.
- [30:22] Are you taking the right direction?
- [33:10] Evaluate opportunities you’ve taken in the last year.
- [36:27] Dr. John’s three key practice indicators, which are essential pillars.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Dr. John and I chat about leadership and how we love to cultivate a community where people are continually pushing their boundaries of what they believe is possible! We want to give you the tools you need for your success.
Coronavirus has spread throughout the nation; however, this doesn't mean we should fall into panic and fear. We are better when we are rational and reasonable, as the people around us look to us for guidance and leadership. Dr. John is encouraging dentists to not shut down during the pandemic. Navigate these waters with your patients who want to come in and retain their treatment and dental hygiene. These events are cyclical and will pass.
The "Currency of Calmness" and the "Currency of Uncertainty" are two very fundamental and prominent currencies of our day. Be careful about what is guiding your life right now. Make sure to be concerned about what is under your control, not what you can't control. Be smart when you decide about risk, have certainty about how you want your practice to be seen.
Listen in to find out why being in a state of fight or flight harms your health and work environment when you should pause and reflect before making a decision, and Dr. John's mindset when he was forced to move his practice and build a new office at a new location.
Show Notes:
- [01:59] People are pushing the boundary of what they believe is possible in dentistry.
- [02:35] Coronavirus pandemic, what this is doing to our country and community.
- [03:21] Why Dr. John is encouraging dentists to not shut down.
- [05:44] People are looking for strength, firmness and leadership in these times.
- [07:21] Give people hope in this time of need through your practice.
- [09:44] Using the news to take precautions, but not be influenced by the panic and drama.
- [11:52] Dr. John has a “no more news during lunch” policy at his practice.
- [16:06] Times when you have a critical decision in which you have to pause and reflect.
- [19:37] Dr. John’s relationship with his son and how he passed on values to him.
- [23:04] Challenges Dr. John faced when he had to move his practice.
- [26:05] Don’t be reactive, be responsive, plan and prepare!
- [28:12] An exercise to do with your dental team to keep everyone thinking and feeling calm.
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- Contact me via email: GordonSearsDental@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about why people need to have affirmation. Affirm people by asking them great questions, taking the conversation to a new and better level. We will open up questions you can ask yourself, your team, and your patients.
We want to push each one of you to think differently. Remember to stay away from focusing on statistics, instead focus on communication. Get to know your patients, teach your staff how to ask great questions, and learn to connect with your patients. The one key factor which will grow your practice more than any other factor is getting to know your patients in a way that is meaningful to them by asking them great questions and offering them a solution to their problem.
Don't make the mistakes of focusing on the results of other dentists. Learn what the roots are for your practice. Communication and connection nourish the roots, which will grow your practice, which makes the results different. Focusing on the numbers can be disheartening because acting on the numbers lacks a passion for dentistry. Focus on your strengths, where you feel your team works best.
Look back at your path you've made and reflect on what actions you've taken, which have made a difference in your business and how your team performs. Tell a person who has made a difference in your life how much you appreciate them and what they've done for you.
Listen in to find out why patients won't move forward with a particular treatment, how to believe in your patients and understand who they are, and how to find out what your client's primary disability is, which is preventing them from undergoing treatment. Why telling your patients why you believe in them will plant a seed for them to find out why they deserve the treatment plan suggested for them.
Show Notes:
- [02:14] Dr. John talks about the stories of his patients and how incredible stories of strength and endurance come from his patients.
- [03:45] Why complaining is a waste of time and why you should take action to be in a place of empowerment.
- [06:11] Ask your patients great questions and offer them solutions to grow your practice numbers.
- [09:10] Look at the factors you can change with the team and patient base which you currently have in your practice.
- [11:13] Reflect on what actions you’ve taken which have made a difference in your business and how your team performs.
- [11:49] Dr. John reveals his greatest personal accomplishment.
- [15:38] Who is a person who has had a significant impact in your life?
- [19:04] Why patients won’t move forward with a particular treatment. The better conversation is why the patient is worth the treatment.
- [23:04] Marilee asks, “Who is the most memorable patient you’ve worked on and what you’ve learned from them.”
- [25:58] Dr. John shares his patient’s story about how her treatment changed her life.
- [28:12] Touch peoples’ hearts, affirm their feelings, have their dreams become a reality for them.
- [30:48] Don’t pass judgement on your belief that the patient is open to accept treatment.
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This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about the connection economy. We’ve converted from an industrial economy to a connection economy. Dr. John’s defining moments in his practice comes from the connections built during patient conversations.
Marilee quotes the phrase “Most people live 20 feet from greatness”, where most people get close enough but are satisfied, and they never reach their potential. This leads Dr. John to a formula: A + B = C. Additionally, GQ + RL = G. Focus on this formula every day, and Dr. John guarantees you will have a successful practice. This formula is the “magic spoon” to creating growth!
G Q = The art of asking Great Questions.
R L = Real Listening
The art of asking Great Questions + The art of Really Listening = Genius
Think about what level you possess in the art of asking great questions - not just good questions. Sit back and listen to your patient, staff, and others you interact with during the day. What patients really want to know is that they are being understood.
We need to learn how to listen and let the patient tell us what they need. Don’t sit in your “crown chair” and say to the patient what they should do. Dr. John’s friend said to him, “The definition of a real leader is maximum meaning, minimal words.”.
You can apply this rationale to your practice by doing the following: a cursory pre-exam, which takes less than 30 seconds, then spend the majority of your time talking with the patient and asking questions. When you ask great questions, and you listen, you transform yourself in the eyes of your patient. As a result, people view you as being an excellent and caring person. When you do these things, you become a genius in your patient’s mind. Secondly, you begin to build trust with your patients.
Listen in to find out how to create great questions, how to create understanding with your patient or client. How you can build relationships with your clients, how to not embarrass your patients, how to not limit the potential of your patients when you allow them to experience possibilities. How to let your clients dream and how to help them facilitate their dreams to become their reality.
Show Notes:
- [02:56] People follow your lead when you are knowledgeable about your field.
- [05:48] How engaged or present are we at work?
- [07:01] Dr. John tells his formula for creating growth.
- [09:45] After three decades of experience with practice procedures, Dr. John has come up with the magic bullet.
- [10:36] Where are you at in the understanding of Dr. John’s magic formula?
- [13:49] Asking great questions and listening to your patient creates a bond between you and your patient because they understand you care about them as a person.
- [15:02] Connecting with your clients is where you’ll find success in this connection economy.
- [17:03] How Dr. John learned to create great questions.
- [23:04] Connecting with your patient’s fears, concerns and worries with discussion.
- [24:17] Help your clients realize their dreams by creating a feeling of value by the questions you ask and making them feel like a person of value.
- [27:34] Positive outcomes when you practice Dr. John’s formula.
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This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about knowing your plan to work on your plan. In just three short days, 90% of people who created a New Year’s Resolution will have abandoned their resolution. January 12th signifies this goal abandonment day every year. Previously, we talked about goal setting in episodes 4 and 5.
The word goal doesn’t stick on the wall. People tell themselves that it’s OK not to achieve their goal - that their goal is optional. I like to talk about planning.
Planning is more concrete, more visual, more explicit, and directional. Your step-by-step guide to what you want to achieve. How are you going to make your goal? That is what your plan is used for - to accomplish your goal. When your plan isn’t working, you can adjust the plan, not giving up on your goal. Your goals are more comfortable to replicate when you have a plan in which you get there.
Think about what you want to accomplish and create a simple plan, don’t overthink your plan. The hardest part is keeping the promise to yourself to achieve your plan. The one person we are most likely going to break promises to is ourselves! Marilee recalls a moment when she realized she was breaking multiple promises to herself, but keeping promises to others.
We need to learn how to trust yourself and keep promises to yourself. Until this point, we won’t be able to achieve goals that are within our reach. If you can’t keep yourself accountable, why would you think someone else will do this for you? Trust yourself, give yourself a try. Learn to trust yourself and to keep promises to yourself, this is what great people do.
We will dig into an example of why the planning process is so essential with an excerpt from the book Be Unreasonable. When to be reasonable and when to be unreasonable. Dr. John will talk about reasons why he holds himself accountable such as personal pride and being an excellent example for his grandchildren.
Listen in to find out how to trust yourself, what you will learn when you set goals, how you should choose an accountability partner, and how you can keep yourself accountable.
Show Notes:
- [04:18] In three days, 90% of people will let go of their resolution.
- [05:24] Why the word “goal” doesn’t stick on the wall too well.
- [06:49] Why planning is better than setting a goal.
- [08:37] Adjust your plan, don’t give up on your goal. Your path isn’t straight, edit your plans to achieve the goal you envision.
- [09:11] Dr. John recommends the book, Be Unreasonable
- [11:37] Don’t make too big a deal out of the process of planning and goal setting.
- [13:10] A turning point and moment for Marilee.
- [15:18] Friends or loved ones will more likely appease us than hold us accountable.
- [18:08] Self-talk which results from trusting yourself and achieving your goals.
- [19:30] The three new acronyms Dr. John came up with over the holidays.
- [22:29] Believe in your plan and believe in yourself. BHAB, BHAP, BHAT, BHAC
- [26:30] We want to see your evolution, make big hairy audacious plans and email us!
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- Contact me via email: gordonsears@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We'll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about goal setting, part II. This isn't your typical goal setting, cheerleader type of show. We are really going to get to the crux of what motivates you, what pushes you to your limits of what you think you are capable of, and what makes you a better person. How can you set goals which get you so fired up you can't wait to jump out of bed in the morning?
Steps to Setting Your Goals
- Start with Successes - revisit your highlight reel and frame your mindset, so you are going to achieve. Write down ten attainable achievements you can look back at in the past year. Come from a place of having fire already there. What are the top successes you have had in your practice this year? Grow these experiences more and more to find out what you can achieve. Keep a Success Journal and look back in your journal to show you your successes and soak in the afterglow of your best moments.
- Know what motivates You - not just the money, look for intrinsic value such as what can the money get for you? Maybe the money will bring you wonderful vacation experiences with your family. The experiences are what we remember, and having money to create those experiences is the utmost important motivator - not the money itself. Marilee ties her goals into her family. Be dialed into your goals so that you have enough momentum to move past obstacles that can get in your way.
- Make your goals for the year, then break them down into quarterly, monthly, and weekly pieces to set yourself up for success. Find out the types of metrics you need to look at to achieve your goal and put your practice on the road to success. Take out monetary goals and focus on process goals, which will lead to your team's success and accomplishing your monetary goals.
- How to get the people around you motivated. Recognize team members who go above and beyond, put a goal in place which your team can lose instead of showing them what they can gain.
We will dig into an example of how to dial in your goals with Marilee using your big end goal to drive you, then breaking down your goal into smaller pieces to accomplish. Make sure to add reviewing your goal and reflect along the way. We will also talk about how Dr. John breaks down his goal for the year. What happens when patients experience a relevant experience? How does that happen, and what steps does your team need to take to make sure the entire team succeeds with each and every patient?
Listen in to find out how to set your own goals, achieve what you thought was never possible and how to dial in your goals to give you the momentum to jump out of bed in the morning and pursue your goal!
Show Notes:
- [02:34] How to break down your yearly goals to complete your goals in little bites.
- [05:34] How does Dr. John view, set and reflect on his goals?
- [08:23] What is your team doing to assist your clients in having a relevant experience with every visit?
- [10:58] Steps you can take to build success and to get your team excited about your goals.
- [14:11] Dr. John feels like he walks into his team “and gives them the blessing to get things done.”
- [17:15] Corporation restricts your ability to make a personal connection to the patient.
- [18:14] “Figureoutable mentality” is Dr. John’s mantra for his team to work toward their goal.
- [20:08] Goals can become a positive part of your life when you have fun with them.
- [23:21] People are far more aggressive to not lose what they have then do what it takes to obtain more.
- [25:20] Have opportunities to recognize employees who go above and beyond.
Subscribe Today!
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Links | Resources
- Facebook Gordon Sears Coaching
- Visit us on the web at Gordon Sears Coaching
- Contact me via email: gordonsears@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We’ll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about goal setting, but this isn’t your typical goal setting, cheerleader type of show. We are really going to get to the crux of what motivates you, what pushes you to your limits of what you think you are capable of, and what makes you a better person. How can you set goals which get you so fired up you can’t wait to jump out of bed in the morning?
Steps to Setting Your Goals
- Start with Successes - revisit your highlight reel and frame your mindset, so you are going to achieve. Write down ten attainable achievements you can look back at in the past year. Come from a place of having fire already there. What are the top successes you have had in your practice this year? Grow these experiences more and more to find out what you can achieve. Keep a Success Journal and look back in your journal to show you your successes and soak in the afterglow of your best moments.
- Know what motivates You - not just the money, look for intrinsic value such as what can the money get for you? Maybe the money will bring you wonderful vacation experiences with your family. The experiences are what we remember, and having money to create those experiences is the utmost important motivator - not the money itself. Marilee ties her goals into her family. Be dialed into your goals so that you have enough momentum to move past obstacles that can get in your way.
We will dig into an example of how to dial in your goals with Marilee using her real-life experiences. She talks about how to understand what you want in life and find out what lights you up, goal setting isn’t about writing down goals on paper, it’s about finding out what lights you up. Use your goals and turn them into mantras for everyday life. What you do on a daily basis, become tangible, including goals.
Listen in to find out how to set your own goals, achieve what you thought was never possible and how to dial in your goals to give you the momentum to jump out of bed in the morning and pursue your goal!
Next episode, we will continue our conversation about setting goals!
Show Notes:
- [02:32] For successful goal-setting, first “Start with Success”.
- [04:30] Marilee gives examples of how she uses past successes to set goals in her personal life.
- [07:04] Social proof acting as an influencer.
- [08:46] Dentistry tends to be focused on what didn’t go right in the practice.
- [10:17] Social proof is also proof for our teams.
- [12:32] Step #2: Know what motivates you.
- [15:22] Examples of intrinsic goals you can achieve when you have the money you are looking to for the type of lifestyle you want to live.
- [17:50] Marilee ties her goals into her family.
- [19:36] Dr. John and Marilee give an example of how to dial down your goal.
- [24:39] Goal setting is about finding out what lights you up.
- [29:18] Think about your goal and have your actions be motivated toward achieving that goal.
- [30:52] You must care about your goals for them to be worth your time and attention.
Subscribe Today!
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Links | Resources
- Facebook Gordon Sears Coaching
- Visit us on the web at Gordon Sears Coaching
- Contact me via email: gordonsears@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee Sears, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We’ll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about living fearlessly versus fearful. If you look at demographics, you can see promotion-based and prevention (loss) based. Around 85% of the population is of the prevention-based mindset and are more motivated by fear. I believe the most successful people are looking at the possibilities space - they are motivated by what they can have in their lives. These people are fearless. This does not mean they don’t have fear, this simply says these people overcome their fear to move forward and be successful.
Dr. John identifies traits of those who are fearless, including humility, exceptional generosity, and gratitude for who they are and what they have. These people also have the half-full glass in life. He also talks about how we can become our fantasy in the context of learning to become who we want to be. You can “act” by bringing out the best of your character and the best in every one of your staff at your practice.
We will dig into how to be bold and stand out for others to remember who you are in the world of vanilla interactions. There are endless opportunities to stand out, be bold, and fearless throughout your day.
We also learn about one of Dr. John’s patients, Laurie, who, after receiving veneers, said, “I feel like I finally look pretty!” and how Dr. John linked what she wanted with how she wanted to be bold.
Listen in to find out how to not offer excuses to yourself. Dr. John’s staff understands that he does not accept excuses for himself, and he expects his team to follow his example. Excuses equate to living fearfully. When you live with excuses, you cannot succeed in whatever you are trying to accomplish. How to take the time to ask great, fearless questions of your patients when you don’t understand their “why.” When you are fearless to ask about people’s lives, they will stay with you because you have asked the critical questions of your clients.
Learn how to be fearless and be the inspiration for others to follow. When you are fearless, you can set consistent goals and parameters for yourself. Decide how you want to show up and the type of practice you wish to have in the dentistry profession.
Take this opportunity to be bold and bring fearlessness into your life!
Show Notes:
- [02:12] Fear versus fearless - what does this look like in our population?
- [03:18] Promotions or dream-based mindset does not equate to no fear.
- [04:34] Dr. John identifies traits of fearless people.
- [06:02] Actors allowing themselves to transcend into a fantasy character.
- [07:27] How to bring out the best in your staff everyday.
- [09:02] Why Dr. John challenges his staff to be bold and fearless everyday.
- [12:35] Dr. John gives his team permission to act fearlessly.
- [13:33] We are the easiest person to lie to.
- [19:41] Being scared to ask personal questions of your patients and why you shouldn’t be.
- [22:08] Decide how you want to show up and the type of practice you want to have in the dentistry profession.
- [24:18] Asking fearless questions of an individual invites them to be the superhero.
- [28:19] What are the possibilities available to us? What if there are no limitations?
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Links | Resources
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- Contact me via email: gordonsears@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee, will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will break out of the mundane and routine, ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We’ll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I will talk about the power of curiosity and how the power of curiosity relates to your practice. Curiosity promotes action and implementation on our listeners, and this is what Dr. John hopes to instill in each and everyone who is listening to this episode.
I first start off by asking the question: are you open and curious, especially about your practice? Curiosity can be smothered out of us when we grow up. Adults in our lives tell us how to act and respond and to not ask questions. We are taught to provide answers; therefore, we lose our creativity. The team member can bring us concerns or questions, and we tend to answer them as if our power is being challenged. Getting into habits of easy questions and answers is the opposite path of curiosity.
We will dig into how to cultivate great questions and co-discover answers with others, especially children. When you’re curious, this curiosity activates a different part of our brain. Curiosity has the power to defuse stressful situations. For example, when a patient leaves a bad review, we can defuse the review by bringing the patient into the practice and giving them a pleasant experience. Ask them why they had a bad experience and make a better visit for your client. Asking your client more lateral questions about your patient, such as what is bothering them about their teeth, is being curious about their customers. Making this behavior a practice gives you a deeper understanding of your clientele
We also learn how to learn your patient’s vision for their future. How would a new smile makes them look and feel a year from their visit? How does your patient picture? Do they have more self-confidence? Ask your patient, how do you think we can get there? Your patient will come up with the treatment plan! Next, celebrate their one year out with your patient!
Listen in to find out why there is no lid on curiosity and how practicing this mindset can improve your personal dentistry and your practice. Next, train your financial staff on how to play a role in creating how they can get what they want for their dream and vision. Why doing the work combined with curiosity has a more significant impact on performance than intelligence.
Take this opportunity to bring curiosity into your life!
Show Notes:
- [02:39] I share my story of curiosity and enlightenment.
- [03:50] Dr. John talks about curiosity-based studies.
- [06:10] Are we squelching the curiosity of our team members?
- [09:35] How to cultivate great (not good) questions.
- [12:15] Brining curiosity into patient reviews.
- [13:33] How had curiosity impacted Dr. John?
- [17:20] A question Dr. John likes to ask dentists who perform cosmetic dentistry.
- [20:24] Your patient can become the expert in knowing what they want.
- [21:33] There’s no intellectual intelligence when it comes to curiosity.
- [24:18] Invite your patients to share with you what they envision and how your financial team plays a role.
- [28:51] Continuing the conversation with curiosity makes the conversation more real.
- [30:43] Being curious about your future and cultivating curiosity among staff and patients.
Subscribe Today!
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Links | Resources
- Facebook Gordon Sears Coaching
- Visit us on the web at Gordon Sears Coaching
- Contact me via email: gordonsears@gmail.com
This is the Think BIG Dentistry Show where your hosts Dr. John and Marilee will show you how to give your indecision and confusion a back seat to decisive, goal-driven decisions to move you forward. Where we will breakout of the mundane and normal ordinary biases and ideas about running a dental practice and propel you and your practice into profit! We’ll give you systems and strategies to create a successful practice along with the freedom to live your most powerful life.
Today, Dr. John and I introduce the first episode of our show and our desire to connect with our audience using great content which relates to our audience.
I first start off by tagging Dr. John as a visionary. Why? I believe that Dr. John has the ability to see where dentistry is going and to see the potential inside the profession. In addition, I also see the ability of Dr. John to be able to identify the traits and characteristics on a personal level, which allow individuals to excel.
We will dig into how Dr. John encourages and inspires others to be visionaries. Dr. John states, “I love the potential of people”. He enjoys understanding others and sharing with others what he is seeing and the potential inside others. When he sees this potential in others and shows them their potential, they are often scared. He assists people to move through these feelings to be able to achieve their dream.
We also learn how others are not fulfilling their dreams by staying in the “middle ground” in their personal and their professional lives. The more one can achieve professionally, the easier the process to succeed personally. Build your vision - a goal that is compelling for you to achieve!
Ask yourself the following questions to build your vision:
- What do you expect your practice to achieve in the upcoming year?
- What does your goal look like and feel like?
- Are you being a leader and creating a buy-in of your staff for your vision?
- Do you believe you can achieve your goals?
- What actions are you taking to show you believe in your goal?
- What is standing in your way of achieving your vision and goals?
- Who is responsible for your success?
Listen in to find out how Dr. John creates his vision, dreams and goals. How he learned about changing people’s lives, getting them out of pain, and creating harmony in their quality of life. How Dr. John views FEAR (Face Everything And Rise), and even if you’re scared about making a decision, you can still move forward. Think big, dream big to become the enriched individual waiting to come out!
Show Notes:
- [01:03] Dr. John and Marilee introduce themselves and give the purpose of their show.
- [01:50] Marilee tags Dr. John with being a visionary and how he encourages others to be visionaries in his field.
- [02:45] Dr. John loves the potential of people.
- [03:15] Why the potential which lies inside of others scares them.
- [04:28] Being stuck in the middle of being afraid of failing and afraid of succeeding.
- [05:52] How Dr. John dreams and creates his vision for his personal and professional success.
- [09:40] Dr. John’s interpretation of FEAR acronym.
- [11:04] We want our listener to think bigger!
- [14:09] What do you expect out of your practice in the next year? Be specific with your goals.
- [16:28] Make sure the goals and vision come from the doctor and work their way through the office staff.
- [19:19] Staff need to grow or go - inspire the growth mindset in your team!
- [21:43] Take a step forward and look at your goal to see if the goal is something you can achieve.
- [22:03] What actions are you taking to show you believe in your goal?
- [26:30] Valuing our own visions and our own abilities.
- [29:24] Dr. John asks himself, “How can I be grateful and what can I be grateful for today?”.
- [31:19] What is the hardest thing that Dr. John has done in his life?
- [31:47] Who is responsible for your success?
Subscribe Today!
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Links | Resources
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- Contact me via email: gordonsears@gmail.com