This podcast will inspire on stage & backstage players to act in the interest of the Customer Experience. Host, Kathleen Peterson has 30+ years in the Customer Care industry & is a sought-after expert in the field of the Customer Experience. On this series Kathleen speaks candidly about everything from strategic visioning at the executive level to tactical aspects of running a Contact Center and the human elements that tie it together ... ultimately, inspiring you to take the show on the road and deliver on the Customer Experience strategy.
Enclaria Radio
Tracy V. Allen
Kristina Arias & Wallace Myers
Conversocial
BravaTrak
Bernie Borges, V.P. Global Content Marketing at iQor
WAVE
Martin Teasdale
BenchmarkPortal
Andrew Jenkins
Nuance
Sharpen
Travel Chalk Talk
NobelBiz Studios
Stacy Sherman, DoingCXRight
InflowCX
Mission Qualfon
Randy Saunders
Ashok Kumar
John Norcross and Tricia Conyers
Ramon Icasiano
The Drum
Calabrio
LaunchPod Media
NICE
Céline Schillinger
Céline Schillinger
Chiara Haenel
Andrew Chow
Velera Wilson
Kim Marie McKernan
Shep Hyken & C-Suite Radio
LiveXchange
Nadeem Khan
Dr. Karen E. McCray
SkillBites
Hanging with the Hoopers
Fireside Chats Without The Fire
asmita sen gupta
Ada
Seth Adler
Consalia Ltd
Lucinda Carney
Ozonetel
Lauren Herring, Earn Your Worth Careers, IMPACT Group
Cyient
Change Leader Coach
Erik Pfannmöller
Alexander Lapa
Amas Tenumah
Scott Brown
Alicia Couri
Diana Larsen and Sharon Buckmaster
Christopher Brooks
Scott McCarthy, 20 year serving Military Commander
C. Lee Smith, Audrey Strong & C-Suite Radio
Lee Houghton
RW Marketing
Joe Mechlinski & Amy Dufrane
Leading Business Consultant Marianne Rutz
Justin Tippett
Sabrina Braham MA MFT PPC
None
Catherine Heeg
MaxContact
Amoria Bond
Terry Lipovski
Bruce Holoubek
John Maxwell Company
Denis Gianoutsos.
Nissar Ahamed
Marie
Eric Termuende
Blake Morgan
Sophie Wade
Marshall Kirkpatrick
Cristian Gomez
David Avrin & C-Suite Radio
LeaderFactor
Marc Haine
Nola Simon
Micheal Thomas
Novelle
Focus Life Institute
Deborah Coviello | mediaMAR
Meredith Bell
Lech Guzowski
Laura Williams
CSuite Radio
Dualta Doherty
Dr. Tobin Porterfield & Bob Graham: Soft Skills Experts
Jason Osborn
Manuel Giudice
Cheryl McCants - Your Marketing Momma
Wass, Kevin and Mike
Zenger Folkman Leadership
Maria Melfa & Jocelyn Allen
Jostle