Sales Continuum: Recent Episodes
Tony Bonanno
In this episode, we look at the effectiveness or lack thereof of the reliance on features and benefits in the sales process. Plus, my reflections on hope and what 2021 has in store.
Is poor customer experience causing retention and churn problems? In this episode we explore a couple of real examples that caused me to wonder just how good, or bad, is customer service these days?
Practising for a sale is just as important and relevant as a sportsperson or performer practising for peak outcomes. Today we explore the parallels. + Take responsibility for the choices you make in ife.
In this episode we visit the topic of establishing a business relationship and what can go wrong when that relationship is not transferred to others in your organisation that are a part of the sales process.
This week I chat with Dee Raquel Joma, the founder of Be Unstoppable Coaching, about what makes coaching really tick and why you should have one. Also, if you're wondering about the welfare of your remote workers, you can get a Remote Working Assessment to guide you on the most effective way to support them towards success in their current situation.
In this episode, I'm joined by Rachael Brian, Performance Consultant from Dale Carnegie Training and we talk about some of the ways that stress impacts our lives and what we can do about it. In Part 2 of the show we explore the key mistakes businesses make with the sales management portfolio and how to focus your efforts to get it right.
Click on the link to start the assessment to determine your Agility Quotient. See if you can get several people from your business to do the same to obtain a better sample and create a more valid result.
https://bit.ly/yourAQ
In this week's episode I chat with Russ James, the author of Winning Through Price Intimidation. Russ has almost 40 years experience various retail and service businesses. He shares some hard-won knowledge on how to beat the intimidating tactics employed by buyers. You can connect with Russ at www.marginmastery.com.au.
But before we meet Russ and hear his story, I'll take a few moments to share with you some insights on how to work with gatekeepers.
Remember to subscribe to keep up to date with the many sales topics and guests to come.
Cheers,
Tony Bonanno
www.bonanno.com.au
In this pilot episode, we dive in at the deep end to explore why forecast accuracy is so important and how pipeline ratio management is the essential ingredient to delivering that accuracy.