Veterinary Innovation Podcast: Recent Episodes
Veterinary Innovation Podcast
The Veterinary Innovation Podcast covers the most interesting, exciting, and controversial topics in the industry today. Veterinary technology entrepreneurs Shawn Wilkie and Dr. Ivan Zakharenkov chat with industry leaders and innovators about the biggest challenges they’re facing - and how they’re overcoming them.
This week, Shawn Wilkie and Dr. Ivan Zak catch up with Neshmeen Faatimah, the founder and CEO of Nuzzle Technologies, Inc., to discuss how AI-powered simulations are transforming veterinary communication training.
After losing her cat during a complex care journey marked by communication breakdowns, Neshmeen set out to solve one of veterinary medicine's most overlooked challenges: teaching vets how to navigate difficult conversations with clients. Nuzzle's platform allows veterinarians to practice realistic case scenarios with AI-simulated pet owners, helping teams improve trust-building, treatment discussions, cost conversations, and clinical decision-making in a low-stakes environment.
This episode is a fascinating look at the intersection of AI, behavioral science, education, and the future of veterinary mentorship.
Learn more about Nuzzle Technologies. Neshmeen recommends "Getting to Yes: Negotiating Agreement Without Giving In" by Roger Fisher, William L. Ury, and Bruce Patton, a foundational text on negotiation and alignment that helps reframe vet-client interactions.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Guilherme Coelho, Co-founder and CEO of Maven Pet, to discuss how AI-powered pet wearables are helping owners better understand their pets' health between vet visits. They discuss how Maven combines sensor data, app-based inputs, and artificial intelligence to build a "digital paw print" for each pet and detect early signs of illness before they become critical.
Guilherme explains why the modern pet owner is moving beyond simple GPS tracking in favor of deep health insights that provide peace of mind, especially for pets with chronic conditions. Learn how Maven is changing the conversation in the vet office by empowering owners with continuous data that supports more accurate diagnoses and effective treatment monitoring.
Learn more about Maven Pet. Guilherme recommends the Youtube - Head of Growth (Anthropic): Anthropic is automating its own growth for insights into rapid AI scaling.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Lisa Beagan, founder of Your Vet Direction, to discuss how AI-supported triage can bring more structure, consistency, and safety to veterinary intake.
The conversation explores one of the most overlooked risks in practice operations: asking front-desk teams to make triage decisions without the clinical tools or training to do so confidently. Dr. Beagan shares how her platform, Your Vet Direction, helps guide CSRs through the right questions, prioritize urgency, and support better decision-making while keeping humans firmly in the loop.
The episode offers a practical look at how structured AI can reduce variability, improve efficiency, and help veterinary practices modernize one of their most critical workflows.
Learn more about Your Vet Direction. Dr. Beagan recommends "The Coming Wave: Technology, Power, and the Twenty-first Century's Greatest Dilemma" by Mustafa Suleyman for its insights on AI guardrails.
International pet travel is one of those topics that sends both pet owners and veterinary teams into a quiet panic. This week, Shawn Wilkie and Dr. Ivan Zak sit down with Marisa Hoskins, the founder of Paws Abroad Inc., to discuss the growing need for better infrastructure around global pet travel. Drawing on her experience moving internationally with her rescue dogs—a journey that also inspired her book The Adventures of Harley and Kalinda: Harley and Kalinda Go to Thailand—Marisa shares how she's turning a frustrating, high-stakes process into a more structured, manageable workflow for both pet owners and veterinary teams.
The conversation explores why international pet travel creates so much administrative strain for clinics, where the biggest compliance breakdowns happen, and how technology can help reduce errors, improve communication, and make travel planning less overwhelming.
If your practice has ever struggled with travel certificates, shifting regulations, or clients who need guidance on moving pets across borders, this episode offers a practical look at a problem many clinics know all too well.
Learn more about Paws Abroad Inc. Get free early access to the Pawsabroad Vet Portal. Marisa recommends "The Forever Dog: Surprising New Science to Help Your Canine Companion Live Younger, Healthier, and Longer" by Rodney Habib and Dr. Karen Becker for its insights into proactive pet health and nutrition.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Ragen T.S. McGowan from Petivity powered by Purina about how the brand's Smart Litter Box Monitor provides a voice for cats. They discuss how AI-powered tracking of weight and elimination patterns can alert owners to changes that might indicate early signs of illness, such as FIC or urinary blockage, before they become clinical emergencies.
Dr. McGowan shares insights into Purina's massive research initiative, involving 300,000 data points to create an objective "window" into feline health. This episode is a must-listen for veterinary professionals looking to bridge the communication gap with cat owners and utilize longitudinal home data to improve clinical outcomes and patient welfare.
Dr. McGowan recommends "Affective Neuroscience: The Foundations of Human and Animal Emotions" by Jaak Panksepp and the TED Talk "Could an Orca Give a Ted Talk?" by Karen Bakker.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Brendan Baker, founder and CEO of PawthosX, to talk about why the next generation of veterinary tech isn't more tools — its orchestration. Brendan shares how PawthosX acts as an AI-native operating system, coordinating over 45 AI agents to handle scribing, SOAP notes, reminders, and reporting, so clinic teams can reduce the heavy cognitive load by automating administrative tasks and coordinating real-time clinical workflows.
By focusing on "calm" and simplicity, Brendan's vision allows veterinarians to move away from fragmented, legacy tech and return their focus to high-quality patient care.
Learn more about PawthosX. Brendan recommends "Greenlights" by Matthew McConaughey for its perspective on reframing problems as signals and moving toward "green lights" in life and business.
Veterinary medicine has long relied on "snapshots" of health taken during clinic visits, but what happens during the months in between? This week, Shawn Wilkie and Dr. Ivan Zak speak with Eric Humbert, Head of Science & AI at Invoxia, about how wearable technology is helping veterinarians monitor pets more continuously and more objectively.
Eric explains how the Biotracker uses advanced signal processing and AI to track heart rate, respiratory rate, activity, and recovery trend outside the clinic — and how the Biotrack veterinary platform gives clinics a dedicated dashboard to monitor all their patients remotely. From earlier detection of chronic disease deterioration to post-op follow-up and treatment monitoring, the episode looks at how remote monitoring could support more proactive care while also opening new opportunities for client engagement and recurring revenue.
The episode offers a practical look at where wearable data may fit into real veterinary workflows, what still needs to be solved, and why continuous monitoring could become an important part of the future of care.
Learn more about Invoxia. Discover more at Biotrack Invoxia. Eric recommends "Hackers & Painters: Big Ideas from the Computer Age" by Paul Graham for its stimulating ideas on technology, independent thinking, and the power of startups.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Asaf Dagan, Chief Veterinary Scientist and Co-Founder of PetPace, to discuss how continuous monitoring is expanding clinical visibility outside the exam room.
The conversation explores how real-time physiological data can help veterinarians detect changes earlier, better understand chronic conditions, and support more informed follow-ups between visits. From pain detection to seizure monitoring, continuous data is adding a new layer to how patients are assessed and managed.
The episode offers a practical look at how these tools are already being used and what this shift could mean for everyday clinical workflows.
Learn more about the PetPace. Dr. Dagan recommends "The Great Equations: Breakthroughs in Science from Pythagoras to Heisenberg" by Robert P. Crease, which explores the 10 most influential mathematical equations in history.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Sebastian Gabor, co-founder of Digitail, to talk about what the latest wave of AI investment means for veterinary medicine and how this momentum could accelerate the arrival of better, cheaper, and more capable AI tools for clinics.
With visits down across the industry, they discuss how technology can help strengthen client retention, reactivate patients, and build a more connected hospital. Sebastian also shares how Digitail is approaching holistic AI, where each major function in the practice has its own assistant supporting the team's daily work.
They also unpack a practical question many practices are asking today: what should AI actually do in veterinary medicine? From human-in-the-loop workflows that support medical teams to fully autonomous tasks that handle follow-ups and communication, the episode looks at where automation adds value and where humans must remain central.
Learn more about the Digitail. Discover more preventive care insights with "Outlive: The Science and Art of Longevity" by Peter Attia. Sebastian recommends "Multipliers: How the Best Leaders Make Everyone Smarter" by Liz Wiseman for leadership and team empowerment.
This week, Shawn Wilkie and Dr. Ivan Zak welcome back industry growth consultant and Bird Bath host, Ryan Leech, to talk about what 2026 might look like for veterinary medicine. After the biggest conferences of the year, a few themes kept coming up: vet care affordability, rising salaries, corporate consolidation, and growing pressure on margins.
Ryan challenges the profession to stop searching for a "silver bullet" in AI or telehealth and start embracing the uncomfortable lessons of operational efficiency. From the "Walmart-ification" of vet med to the shrinking middle class of pet owners, this episode is a reality check on the economics of being a veterinarian in 2026.
Learn more about the First 100. Discover more at The Bird Bath. Ryan recommends Huge* If True with Cleo Abram.
In this episode, Shawn Wilkie and Dr. Ivan Zak welcome Tanika Hall, serial entrepreneur and founder of ZooDoc, to discuss a significant shift in the veterinary industry: the transition from managing overcapacity to needing proactive lead generation. Inspired by her struggle to find care for a sick frog, Tanika built ZooDoc to connect pet parents with trusted professionals, especially those specializing in exotics.
The conversation explores how ZooDoc's B2B2C model supports clinics by providing tele-triage tools, transparent pricing, and flexible financing. As veterinary practices face new economic pressures, Tanika explains why technology should focus on building trust and bridging the gap between clinical expertise and patient accessibility.
Learn more about the ZooDoc. Tanika recommends "All About Love: New Visions" by Bell Hooks.
This week, Shawn Wilkie and Dr. Ivan Zak welcome David Nietzke, the Chief Operating Officer at Snout, to discuss a transformative approach to veterinary wellness plans. As veterinary costs rise and visit frequencies decline, many clinics struggle with "legacy" wellness models that create administrative nightmares and delayed cash flow. David shares how Snout has redesigned the experience by financing transactions upfront, ensuring clinics get paid immediately while pet owners enjoy predictable, interest-free monthly payments.
You will learn how removing the financial barrier of the exam fee can skyrocket client compliance and visit frequency. From mapping messy PIMS codes to securing a $110M capital injection to fund clinic payouts, David explains how Snout aligns the incentives of the pet owner, the provider, and the patient. This episode offers a roadmap for any practice looking to transition from reactive care to a thriving, proactive preventive model without the traditional risks of "do-it-yourself" plans.
Learn more about the Snout. David recommends TEDx Talks: "What Being a Veterinarian Really Takes" by Melanie Bowden, DVM
Veterinary clinics are currently facing a market shift where appointment volumes are down, revenues are tightening, and relief staffing has become both expensive and administratively messy. This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Andrew Ciccolini, co-founder of Serenity Vet, about a new subscription-based relief management model that replaces 20% transaction fees with a streamlined, flat-fee platform.
Dr. Andrew shares how clinics can use data-driven tools—like profitability calculators, market benchmarks, and Average Check Transaction (ACT) tracking—to ensure relief shifts drive revenue rather than just filling gaps. Learn how to reclaim control of your relief network, reduce administrative burnout, and run a more profitable practice in a shifting economy.
Learn more about the Serenity Vet.
Dr. Ciccolini recommends "Do What Matters Most: Lead with a Vision, Manage with a Plan, Prioritize Your Time" by Rob and Steven Shallenbergers.
Veterinary professionals are masters of the clinic environment, but what happens when the electricity goes out, supplies run low, or a patient is miles from the nearest hospital?
This week, Shawn Wilkie and Dr. Ivan Zak connect with Tom Roffe-Silvester from Veterinary Task Force and Exped Vet to discuss the evolution of Expedition Veterinary Medicine. Tom shares how his background in the British Army led him to create specialized training and assurance solutions for the working dog community and humanitarian responders.
Learn how "survival" training — ranging from Arctic operations to tactical first aid — is helping veterinarians reduce burnout by building resilience, adaptability, and leadership skills that are just as valuable in a local clinic as they are in a disaster zone.
Learn more about the Veterinary Task Force LTD. Tom recommends YouTube - William Micklem - the GO! Rules - How to run your own race and thrive in sport and life.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Todd Zion, the Founder and CEO of Akston, a biotechnology company pioneering a new class of long-acting therapeutics for companion animals. Todd, who previously founded a company that engineered the first clinically tested glucose-responsive insulin, explains why his pivot from a $500M human health exit to the pet health market makes perfect sense.
Todd details how Akston's Ambifect platform is being used to develop treatments for chronic pain, dermatitis, and cancer that can last for six months or even a year on a single dose, reducing the burden on pet owners and veterinary teams. He also provides a candid look at the streamlined regulatory pathways in veterinary medicine compared to human health, and how their manufacturing platform is poised to make these cutting-edge biologics more accessible and cost-effective for everyday pet care.
Learn more about Akston.
Todd recommends "Zoobiquity: The Astonishing Connection Between Human and Animal Health" by Barbara Natterson-Horowitz, Kathryn Bowers.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Nathan Mitchell, co-founder of SIMON Education Systems, LLC, a company designing and distributing realistic and affordable veterinary diagnostic simulations. Dr. Mitchell, who started the company with his brother and mentor based on his own struggles learning diagnostics, shares how SIMON's ultrasound and ophthalmic simulators allow students and doctors to practice skills for unlimited amounts of time without the stress, risk, or ethical concerns of a live patient. They discuss how customizable, tag-based probes for ultrasound — which can display both normal and pathological findings — are reshaping veterinary education and continuous training.
Learn more about SIMON Education Systems. Dr. Mitchell recommends finding inspiration from the mentorship and expertise of people around you, specifically those who offer guidance and support.
High-end monitoring tech for pets is often too expensive and complicated for the average practice, creating a major barrier to reliable care. This week, Shawn Wilkie and Dr. Ivan Zak joined by hardware entrepreneur Yale Zhang, founder of Seismi Inc., to discuss how his company is disrupting the space with affordable, non-invasive monitoring.
Yale shares how Seismi makes continuous monitoring accessible to any clinic through accurate, affordable, subscription-free technology designed for real-world use. They also discuss what it takes to bring good hardware to life and how this innovation could make home monitoring for senior and feline patients a reality.
Learn more about Seismi. Yale recommends "Chip War: The Fight for the World's Most Critical Technology" by Chris Miller.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Kimball Carr, CEO and President of Inspire Veterinary Partners, to discuss how his company is challenging the consolidation status quo in veterinary medicine. Kimball shares his vision for a long-term growth model built on an Employee Stock Ownership Plan (ESOP), designed to fight burnout and create wealth for doctors, technicians, and clinic staff — not just top-level executives.
Learn why IVP pursued a fast IPO to ensure long-term stability and funding leverage, and how this unique structure aims to keep the future of veterinary ownership and leadership in the hands of the professionals who drive care every day. This episode offers a compelling look at a new wealth model for the entire veterinary team.
Learn more about Inspire Veterinary Partners. Kimball recommends “The Arrogance of Power” by Senator J. William Fulbright for its timely lessons on leadership and avoiding arrogance.
This week, Shawn Wilkie and Dr. Ivan Zak chat with David Teaster, Product Marketing Director at SATELLAI, about how smart wearables are moving way past “just GPS.”. David explains how their AI-powered collars use advanced GPS and motion tracking to spot changes in your pet’s activity, give you early clues about their health, and create customizable virtual fences. The discussion highlights the importance of innovation in creating closer, longer-lasting relationships between pets and their people.
Learn more about SATELLAI. David recommends TED Talk: The Unique Love Between Humans and Dogs | Elias Weiss Friedman.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Sonya G. Gordon, a professor of cardiology at Texas A&M University and member of the Cardiac Education Group. She shares a unique perspective on how AI is transforming veterinary education and clinical practice. Dr. Gordon explains that rather than replacing veterinarians, AI is a tool that enhances efficiency and improves patient care by streamlining medical records and adding precision to diagnostic imaging.
She also discusses her work with CEG, the not-for-profit group of board-certified veterinary cardiologists that provides independent clinical recommendations for canine and feline heart disease. The conversation explores how these innovations are making complex tasks more manageable for students and empowering clinicians to work with greater confidence.
Dr. Gordon recommends the movie Happy Gilmore 2 for a laugh, as sometimes you just need to be silly and laugh at the end of the day.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Alex Voda from The Cat Health Company to discuss how the startup became the first clinical-stage company focused on feline longevity. Alex explains why cats are better models than other species for pharmaceutical R&D and how repurposing existing drugs could accelerate new treatments.
He shares insights into why longevity companies still move slowly, highlights common and unique feline aging mechanisms, and reflects on what these innovations could mean for veterinarians, pet owners, and the broader future of veterinary practice.
Learn more about The Cat Health Company. Alex recommends Youtube - Alex Zhavoronkov at ARDD2024: Methylation Clocks and AI Life Models as Sources of Therapeutic Target.
Puppies have clear care protocols — but what about seniors?This week, Shawn Wilkie and Dr. Ivan Zak dive into conversation with Dr. Lisa Lippman from the Senior Dog Veterinary Society about how her team is closing one of the biggest gaps in veterinary medicine. She explains how the Society is closing a critical gap in veterinary education by offering CE-certified training and a certification program for veterinarians and technicians. The discussion covers identifying senior and geriatric stages across breeds, creating proactive wellness plans, adapting clinics to reduce stress and support mobility, and using quality-of-life scales to guide treatment and end-of-life decisions. Dr. Lippman also explores the emotional side of senior care, including anticipatory grief, and shares her vision for future standards and certification in geriatric veterinary medicine.
Learn more about Senior Dog Veterinary Society. Dr. Lippman recommends TED Talks - “What veterinarians know that physicians don't” by Barbara Natterson-Horowitz.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Joe Chickerillo from Chckvet to speak about the company’s evolution from an online booking tool into a five-in-one veterinary platform. Joe explains how Chckvet integrates booking, analytics, communications, reviews, loyalty programs, and client portals into one customizable solution.
He shares how client feedback has guided product development and reflects on lessons learned from scaling SaaS in dentistry, highlighting parallels to veterinary medicine. The discussion also explores where AI belongs in practice workflows, where it risks being unnecessary, and how clinics can choose technology that truly solves their pain points.
Learn more about Chckvet. Joe recommends Keynote on AI at a CE conference by Stuart Lacey.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Elianne Mimoun from The Veterkin Society, a virtual animal hospital created to address a challenge many veterinarians face after leaving clinical practice or never in clinical practice: access to affordable tools, medications, and diagnostics. Drawing on her 20+ years in veterinary medicine, Dr. Mimoun explains how her membership-based model helps veterinarians care for their own pets and those of loved ones without relying on brick-and-mortar clinics. You will learn how this innovative solution works, who use it, what is the future of The Veterkin Society and why it could change the way independent and non-practicing veterinarians stay connected to their profession.
Discover more at The Veterkin Society Facebook. Dr. Mimoun recommends “Traction: Get a Grip on Your Business” by Gino Wickman.
This week, Shawn Wilkie and Dr. Ivan Zak meet with Dr. Eve Hanks, the founder of MI:RNA Diagnostics to chat about her remarkable journey from clinical veterinary practice to becoming the CEO of a pioneering diagnostics company. Eve shares how her background in immunology led to the creation of an AI-powered platform that uses microRNA to detect disease earlier than ever before. You`ll discover how predictive diagnostics can improve clinical decision-making, reduce uncertainty, and support personalized care for both pets and production animals.
Learn more about MI:RNA Diagnostics.
Dr. Hanks recommends “The Body Keeps the Score: Brain, Mind, and Body in the Healing of Trauma” by Bessel van der Kolk M.D.
What if the most effective way to innovate in veterinary medicine isn't to start something new, but to take something that already works and make it work better?
This week, Shawn Wilkie and Dr. Ivan Zak explore insights from Luke Hedlund, the Founder of Tucannon Partners, about exactly that approach. Luke is looking for one business within vet med to manage and make a majority investment in. He is open to vet clinics, but he’s more focused on vendors to vet clinics.
Luke shares his approach to fixing the issues that frustrate everyone - ineffective meetings, unclear communication, and poor decision-making processes. He also discusses the risks of chasing inflated valuations over product-market fit, and explains why imaging and workflow improvements hold untapped potential for better pet care and business performance.
Learn more about Tucannon Partners.
Luke Hedlund recommends “The Manager's Handbook: Five Simple Steps to Build a Team, Stay Focused, Make Better Decisions, and Crush Your Competition” by David Dodson for practical leadership frameworks.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Michael Blackwell from the University of Tennessee, and the Director of AlignCare Health Inc., about the increasing challenges families face in accessing veterinary care and how the One Health model offers a transformative solution.
Dr. Blackwell explains that many of the barriers to care stem from human social and financial realities, not just veterinary logistics. By integrating veterinary services with human healthcare, social work, and community resources, One Health creates a holistic, family-centric approach that supports underserved families, mitigates the risks of zoonotic disease, and reduces long-term public health costs. The episode explores how AlignCare — a One Health initiative led by Dr. Blackwell — has the potential to reshape national veterinary service delivery and ensure no pet or family is left behind.
Learn more about AlignCare Health Inc.
Dr. Michael Blackwell recommends using all advances in AI for its transformative potential across sectors, including veterinary healthcare.
Veterinary clinics are facing growing pressure from chaotic workflows, missed calls, scattered forms, and burned-out front-desk teams.
This week, Shawn Wilkie and Dr. Ivan Zak sit down with James Merchant, co-founder of ClinicWise, to explore how deeply integrated, AI-powered tools are helping practices streamline client communication, automate repetitive tasks, and reclaim hours of staff time each week. James shares how ClinicWise was co-designed with busy hospitals to ensure it solves real, everyday problems — from pre- and post-appointment workflows to personalized education and smart intake.
Learn more about ClinicWise.
James Merchant recommends “Endurance: Shackleton's Incredible Voyage“ by Alfred Lansing.
This week, Shawn Wilkie and Dr. Ivan Zak connect with Cory Pinegar from Teem about how veterinary clinics can reduce overhead and improve reliability by outsourcing administrative tasks to remote teams. Cory shares how Teem’s model uses structured training, real-time performance data, and an empathy-first approach to create scalable support without sacrificing service quality, even as staffing costs and turnover continue to rise.
Learn more about Teem's Virtual Assistants.
Cory Pinegar recommends “Traction: Get a Grip on Your Business” by Gino Wickman.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Lea-Ann Germinder, Founder and President of Germinder & Associates, Inc. They chat about the complex challenges and transformative potential of Responsible AI (RAI) in veterinary medicine. Drawing from her PhD research and presentation at Cornell’s SAVY Symposium, Germinder outlines the ethical gaps, legal gray areas, and educational challenges shaping AI adoption in vet med. She also breaks down what clinics must know before adopting AI and why ignoring it isn’t an option anymore.
Learn more about Germinder & Associates.
Discover more about Goodnewsforpets.com.
Lea-Ann Germinder recommends “AI Ethics“ by Mark Coeckelbergh.
This week, Shawn Wilkie and Dr. Ivan Zak talk with Mark Hines from baxtr about how veterinary clinics can use technology to streamline their operations and improve access to care. Mark shares how baxtr’s software helps independent practices create custom subscription wellness plans with predictable monthly payments, automated communication, and less administrative burden.
He also introduces their new Monthly Payment Guarantee feature, which ensures clinics are paid even if clients miss a payment. You will gain insights into how automated wellness programs can stabilize revenue, improve client satisfaction, increase compliance with preventive care, and reduce burnout for veterinary professionals.
Learn more about baxtr.
Mark Hines recommends Youtube - What Being a Veterinarian Really Takes | Melanie Bowden, DVM | TEDxCoeurdalene.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Steve Castillo from Profit Solver about how veterinary practices can uncover hidden profits through precise, evidence-based pricing strategies. Steve shares how his patented software — already implemented in over 3,700 clinics — uses real financial data and time-motion studies to optimize service fees, boost EBITDA, and create a sustainable path to practice growth.
Learn more about Profit Solver.
Steve Castillo recommends “The ONE Thing: The Surprisingly Simple Truth About Extraordinary Results” by Gary Keller and Jay Papasan.
This week, Shawn Wilkie and Dr. Ivan Zak welcome James Kademan from Veterinary Receptionists to discuss how his specialized virtual receptionist service is helping veterinary clinics overcome staffing shortages, reduce front desk burnout, and improve client communication.
James also shares how AI tools like real-time transcription and chatbots are being used behind the scenes, and why bold, strategic decisions are essential in today’s fast-changing veterinary landscape.
Discover more about "The BOLD Business Book: A strategy guide to start, run and love your BOLD business" by James Kademan.
James Kademan recommends ”Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect Hardcover” by Will Guidara.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Maria Morgan, co-founder of Passpaw, about how veterinary teams can turn international pet travel documentation from a time-consuming task into an efficient, team-led, and profitable service.
As more clients travel with their pets post-pandemic, many practices either avoid these certificates entirely or undercharge for the work involved. Maria shares how her workflow management software aims to eliminate the administrative burden of health certificates and enhance team member utilization, freeing veterinarians to focus on patient care.
Learn how practices can turn a traditionally frustrating service into a team-led revenue stream that improves client experience and practice profitability: Passpaw.
Maria Morgan recommends Freakonomics podcast - "Should America be Run by Trader Joe's (Update)" and Adam Grant's TED talk - "How to stop languishing and start finding flow".
This week, Shawn Wilkie and Dr. Ivan Zak sit down with Dr. Kemba Marshall, veterinarian, DEI expert, and author of “Diversity, Equity, and Inclusion in Veterinary Medicine”, to explore how psychological safety — the #1 trait of high-performing teams and the focus of the P chapter of her new book — drives innovation, improves patient care, and reduces burnout.
Dr. Marshall shares real-life examples of how inclusive environments lead to smarter diagnostics, stronger teams, and better patient outcomes. Discover why DEI isn't just about who you hire — it's about saving animal lives and fulfilling the veterinary oath.
Learn more about “Diversity, Equity, and Inclusion in Veterinary Medicine“ by Kemba Marshall.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Andy Bond from BestyBnB, a tech platform providing confidential, in-home pet care during crisis situations. Andy shares how they've created a "HIPAA-compliant Airbnb for pets" supporting pet owners facing domestic violence, mental health challenges, or housing issues by partnering with social service agencies and animal welfare organizations to keep people and pets safe and together.
Learn more about BestyBnB.
Andy recommends ACQUIRED - Mars Inc. (the chocolate story): The Complete History & Strategy of Mars Inc.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Kristin Welch, the founder of DVM STAT Consulting, for a deep dive into how teleconsultation is transforming access to specialty care in veterinary medicine.
They explore the unique benefits of doctor-to-doctor virtual consultations, how AI is being used to streamline the review of complex medical records, and how her team of board-certified specialists is providing real-time, high-touch clinical support to general practitioners, emergency clinics, and even other specialty hospitals — 24/7.
Learn more about DVM STAT Consulting.
Dr. Welch recommends “The Let Them Theory: A Life-Changing Tool That Millions of People Can't Stop Talking About“ by Mel Robbins, Sawyer Robbins.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Andrew Ciccolini from Serenity Vet, a new relief platform that uniquely combines a marketplace connecting veterinarians with employers and a business suite featuring financial planning tools for both. They discuss why relief work is growing, how Serenity Vet differentiates itself with features like the clinic profitability calculator and scheduling tools to prevent burnout, and AI-driven predictability for shift fulfillment.
Learn more about Serenity Vet.
Dr. Andrew Ciccolini recommends “Crossing the Chasm, 3rd Edition: Marketing and Selling Disruptive Products to Mainstream Customers (Collins Business Essentials)” by Geoffrey A. Moore.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Chuck Rich from Greysteel to discuss current trends in veterinary real estate, including the sale-leaseback model, navigating corporate acquisitions, and strategies for practice owners to unlock equity and plan for retirement or expansion.
Learn more about GreySteel.
Chuck Rich recommends “Extreme Ownership: How U.S. Navy SEALs Lead and Win” by Jocko Willink and Leif Babin.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Ryan Salvino, the co-founder of VetTalk Software, about their automated client education system that integrates with veterinary practice management systems. Ryan shares how VetTalk improves compliance, reduces staff workload, and ensures better pet care through pre and post-appointment educational care plans.
Learn more about VetTalk.
Ryan Salvino recommends "Attack the Day: Kirby Smart and Georgia's Return to Glory" by Seth Emerson.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Emily Hubbard, the Chief Medical Officer at Veterinary Innovative Partners (VIP), to talk about fostering healthy communication, conflict resolution, and leadership in veterinary practices. Dr. Hubbard shares how VIP supports autonomy, empowers hospital teams, and advances the veterinary field through innovation.
Learn more about Veterinary Innovative Partners.
Dr. Emily Hubbard recommends focusing on one’s own mental health.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Rory Lubold, Founder of Affordable Pet Labs, a company dedicated to making diagnostic testing more accessible and affordable for pet owners nationwide. They discuss breaking barriers to veterinary care — both in terms of cost and accessibility — and how their in-home blood collection and at-home testing kits benefit pet owners and veterinarians alike.
Learn more about Affordable Pet Labs.
Dr. Rory Lubold recommends “Be Useful: Seven Tools for Life” by Arnold Schwarzenegger.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Aoife Caulfield, Partnerships and Acquisitions Lead at Village Vets Ireland, to talk about building partnerships, challenges of consolidating practices, innovative practice ownership models, and the future of veterinary in Ireland. She also shared insights on the importance of leadership, networking, and aligning with like-minded partners for sustainable growth.
Learn more about Village Vets.
Aoife Caulfield recommends events like London Vet Show.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Suvi Irvine, Clinical Development Manager at Blue River PetCare, to discuss how AI innovations provide a path forward to increasing efficiency, reducing burnout, and improving care access without compromising staff well-being.
Learn more about Blue River PetCare.
Suvi Irvine recommends YouTube - AI Creativity: Genius or Gimmick?
This week, Shawn Wilkie and Dr. Ivan Zak welcome Price Fallin, Co-Founder and Chief Innovation Officer at Otto (formerly TeleVet), where he shares the journey of Otto, a leading workflow automation platform. He discusses the challenges of rapid growth, the impact of COVID-19, and how automation can unlock new opportunities for veterinary practice efficiency.
Learn more about Otto.
Discover more about The First Principles Method Explained by Elon Musk.
Price Fallin recommends Scaling Lean: Mastering the Key Metrics for Startup Growth by Ash Maurya.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Joseph Faiella, Chief Commercial Officer at Moichor, to discuss advancements in veterinary diagnostics using AI technology. Joe explains how Moichor provides fast, reliable cytology and pathology results, offering a flexible, affordable, and accessible diagnostic option for practices of all sizes.
Learn more about Moichor.
Discover more about Ted Talk "An ER doctor on triaging your "crazy busy" life" by Dr. Darria Long.
Joe Faiella recommends "The Four Obsessions of an Extraordinary Executive: A Leadership Fable" by Patrick Lencioni.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Ryan Leech from First 100 Consulting, a veterinary industry consultant and host of The Bird Bath podcast. Ryan shares insights from his consulting experience, discusses the intricacies of veterinary industry trends, technological advancements, and the effects of AI on the field.
He also explores future expectations for market consolidations and strategic moves by large firms, as well as potential challenges posed by advanced AI tools and their use by non-experts.
Learn more about First 100 Consulting.
Ryan Leech recommends Marques Brownlee on YouTube.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Julia Loew, the Senior Vice President of Commercialization Services at MWI Animal Health, a division of AmerisourceBergen. Together, they discuss MWI’s shift toward technology-driven solutions and its innovative sustainability initiatives, including the sustainable tote delivery program.
Julia addresses key challenges like staffing shortages in veterinary clinics and highlights the importance of expanding access to care through technological advancements. She also shares her perspective on leadership and the future of the veterinary industry.
Learn more about MWI Animal Health.
Julia Loew recommends Great Leadership Is a Network, Not a Hierarchy | Gitte Frederiksen | TED.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Aaron Pugh, the CEO of Vet Together, about the vision for transforming veterinary conferences by creating a business-focused event tailored to independent hospitals and vendors.
He shares the unique challenges smaller practices face, the innovative conference format, how it’s disrupting traditional trade shows, and what the future holds for Vet Together.
Learn more about Vet Together.
Aaron Pugh recommends “Traction: Get a Grip on Your Business” by Gino Wickman and “Greenlights” by Matthew McConaughey.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Elizabeth Green from VetMedux, a part of Instinct Science, to chat about the evolution of Clinician’s Brief and Plumb’s from a traditional print resource to a continuously updated digital platform, improving access to the latest drug information.
Elizabeth also delves into the role of AI in addressing current challenges within veterinary practice and innovations aimed at improving efficiency and education for veterinarians.
Learn more about Plumb’s and Clinician’s Brief.
Elizabeth Green recommends “Dare to Lead: Brave Work. Tough Conversations. Whole Hearts.” by Brené Brown.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Anna Foster, Chief of Staff at Veterinary Emergency Group (VEG). They discuss how the company prioritizes both employee and customer experiences in emergency care.
Dr. Foster discusses their open-concept hospital design, allowing pets and owners to stay together during treatment, and explains how they track employee and customer experiences with innovative metrics.
Learn more about the Veterinary Emergency Group.
Dr. Foster recommends “Unreasonable Hospitality: The Remarkable Power of Giving People More Than They Expect” by Will Guidara.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Amelia Knight Pinkston, Founder of Life Boost with Amelia, to discuss her personal experience with burnout in the veterinary field and how it led her to create programs that help veterinary professionals overcome it. She shares practical strategies for addressing burnout on both individual and clinic levels.
Free (RACE-approved) resource for Beating Burnout in Vet Med.
Discover more about The Vet Med Unicorn Movement.
Join the Beat The Burnout: Life Boost for Vets Facebook group.
Connect with Amelia on Instagram.
Dr. Knight Pinkston recommends “The Angel and the Assassin” by Donna Jackson Nakazawa.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Seth Wallack, Founder and CEO of Vetology, about how Vetology combines artificial intelligence (AI) with teleradiology to streamline workflows and enhance diagnostic efficiency for veterinarians.
Dr. Wallack explains the role of AI in providing preliminary radiograph reports while preserving veterinarians’ clinical decision-making. He also highlights upcoming innovations, including faster report turnaround times and the release of feline abdomen AI.
Learn more about Vetology.
This week, Shawn Wilkie and Dr. Ivan Zak joined by Dr. Oliver Viner, co-founder of Hello Vet, to discuss balancing technological innovation technology with practical application in veterinary clinics.
Dr. Viner shares insights on creating a more transparent and open veterinary practice model, seamlessly integrating technology into veterinary workflows, and leveraging tools to enhance patient care and client communication.
Learn more about Hello Vet.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Christian Leutenegger, Vice President of R&D Assay Development at Antech Diagnostics, about molecular diagnostics in veterinary medicine. He shares insights on the future of diagnostics and the potential of AI in advancing veterinary care.
Learn more about Predictive Diagnostics and KeyScreen.
Dr. Christian Leutenegger recommends “Emotional Intelligence 2.0” by Travis Bradberry and Jean Greaves.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak welcome Derek Cummins, CEO and Co-founder of PetExpert, to discuss the evolution of pet insurance, its challenges, the impact of inflation, and the importance of integrating technology.
Learn how Pet Expert's innovative approach led to its acquisition by Trupanion and what it takes to succeed in the global pet insurance industry.
Learn more about PetExpert.
Discover more about Pet insurance superpowered.
Derek recommends “Outlive: The Science and Art of Longevity” by Peter Attia.
This week Shawn Wilkie and Dr. Ivan Zak chat with Douglas Brooks, COO of ABC Intelligence, about the role of data in the veterinary industry. Doug shares on how data harmonization and enrichment can unlock new opportunities for corporate practices, such as precision marketing, research collaborations, and bottom-line growth.
Learn more about Vetgenus.
Douglas Brooks recommends “A Long Walk to Freedom: The Autobiography of Nelson Mandela” by Nelson Mandela.
This week Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Amanda Landis-Hanna, Chief Veterinary Officer at One Health Group, to discuss the evolution of wearable technology in veterinary care. They explore the history of Voyce, a clinical monitor for pets that monitors key health metrics such as heart rate, respiratory rate, and blood pressure.
Learn more about Voyce.
Dr. Amanda Landis-Hanna recommends “Dare to Lead: Brave Work” by Brené Brown.
This week Shawn Wilkie and Dr. Ivan Zak welcome Dr. Jacob Adams, Chief Scientific Officer at Noxsano, to talk about their innovative approach to wound healing using nitric oxide and how it saves time and money for veterinary professionals.
Learn more about Noxsano.
Clinical Trial: The use of a novel nitric oxide wound dressing in acute traumatic wounds in dogs.
Dr. Jacob Adams recommends “A Short History of Nearly Everything” by Bill Bryson.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. James Barr, Chief Medical Officer for Mars Petcare’s Science & Diagnostics division, about the challenges and strategies of prioritizing innovation within a large organization. Dr. Barr discusses the impact of AI and other advanced technologies in veterinary diagnostics and care.
Discover the leadership practices with Simon Sinek’s TED Talk.
Dr. James Barr recommends “Crucial Conversations” by Kerry Patterson, Joseph Grenny, Ron McMillan, Al Switzler.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Candise Goodwin, founder of Outlier Advisors, to discuss her approach to helping companies navigate market complexities and achieve sustainable growth through strategic planning and innovation. She shares insights from her extensive experience in the industry, highlighting the importance of understanding market nuances and tailoring strategies for both startups and large corporations.
Learn more about Outlier Advisors.
Candise recommends “Smart Brevity: The Power of Saying More with Less” by Jim VandeHei, Mike Allen, and Roy Schwartz.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Ryan Appleby, co-founder of Obi Veterinary Education, to discuss the transformative role of microlearning in veterinary education. Dr. Appleby explains how delivering educational content in short, manageable segments can significantly enhance retention and better fit into the busy schedules of veterinary professionals.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Luke Feldman, the Co-Founder and Director of Product at VetCheck, about optimizing practice workflow using tools such as electronic consent forms with e-signature capabilities, advanced anesthesia management, and comprehensive dental charting. Luke also explains how VetCheck uses AI to analyze data, create predictive analytics, and enhance decision-making within veterinary practices.
Learn more about VetCheck.
Discover VetCheck’s digital veterinary tools and hospital whiteboard with a 15-minute demo.
Luke Feldman recommends the Apple Vehicle Motion Cues feature.
This week, Shawn Wilkie and Dr. Ivan Zak explore the integration of Artificial Intelligence (AI) in veterinary radiology with Dr. Ryan King, President of the American College of Veterinary Radiology (ACVR) and board-certified clinical radiologist. Dr. King discusses the current state of veterinary radiology, highlighting the shortage of specialists, and addresses the challenges and concerns related to AI. While optimistic about AI's potential to enhance efficiency and patient care, he underscores the lack of regulatory frameworks governing AI in veterinary medicine.
Artificial Intelligence in Veterinary Diagnostic Imaging and Radiation Oncology.
Discover the importance of regulatory standards for AI in veterinary practice with AVMA Publications.
Dr. Ryan King recommends "Seeing Further" by Bill Bryson.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Chris Kelly, Managing Partner and Publisher for Antelligence. Chris discusses the evolution of veterinary publishing, industry trends, including generational changes, inflation and financial pressures, challenges and opportunities in managing large veterinary groups, and the current state of the veterinary market.
Learn more about Antelligence, which publishes The Fountain Report, the Veterinary Student Insider, Pet Care Weekly, the Enterprise Practice Directory, and sponsors the Bird Bath Podcast.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Dr. Karen Whala, co-founder of CodaPet, to discuss how her platform connects pet owners with freelance veterinarians to provide in-home euthanasia services. Dr. Whala shares her journey from the burnout of traditional veterinary practice to founding CodaPet.
Learn more about CodaPet.
Dr. Whala recommends “Telling Yourself the Truth” by William Backus and Marie Chapian.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Dori Fussmann, Founder of “The Vets”, and most recently, of “The Pawsitivity Network”. Dori shares his journey into veterinary medicine and how The Pawsitivity Network aims to address mental well-being challenges within the industry.
Discover how focusing on mental health can improve team dynamics and overall clinic success with The Pawsitivity Network.
Dori recommends "The Creative Act" by Rick Rubin.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Stephanie Morley, a serial veterinary entrepreneur and president of Vetlen Advanced Veterinary Devices. They discuss the Vetlen Pouch, a new local drug delivery device that helps professionals administer antibiotics directly into a wound, allowing them to control the quantity and frequency of antibiotic doses.
Learn more about Vetlen.
Discover how innovations can increase efficiency with the Vetlen Pouch.
Dr. Stephanie Morley recommends the Leadership Lessons from Dancing Guy video.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Marty Becker, the founder of Fear Free, to chat about how professionals and owners can help animals free from stress while visiting veterinary clinics. Dr. Becker talks about the Fear Free program that provides veterinary professionals and pet owners with the knowledge and tools to care for a pet’s physical and emotional well-being.
Learn more about the Fear Free initiative.
Discover how innovations can increase efficiency with Fear Free Happy Homes and Fear Free Shelters.
Dr. Marty Becker recommends “Masters of the Air” by Donald L. Miller.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Brett Shorenstein, a practicing veterinarian and co-founder of Veterinary Innovative Partners, a network of veterinarian-owned-and-operated hospitals, about how they focus on positive workplace culture, high standards of care, and the use of technology to enhance efficiency and reduce burnout. Dr. Shorenstein introduces Viva, a new mentorship program offering structured support and personalized training for new veterinarians.
Learn more about the Viva mentorship program.
Discover how innovations can increase efficiency with the Vet Tech Development Program.
Dr Brett Shorenstein recommends “Start with Why: How Great Leaders Inspire Everyone to Take Action” by Simon Sinek.
This week, Shawn and Ivan discuss end-of-life care and aquamation with Dr. Faith Banks from Midtown Mobile Veterinary Hospice Services. Dr. Banks explains the benefits of aquamation services over traditional cremation and addresses various aspects of her business, including how it operates, its relationship with local veterinarians, and the positive reception it has received from the veterinary community.
Learn more about the aquamation services at mmvhs.ca.
Dr. Banks recommends "The Art of Racing In the Rain" by Garth Stein.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Johnna Devereaux, the Chief Nutrition Officer at Bow Wow Labs, to talk about the Bow Wow Buddy safety product, its core customers, what was the point of launching it, and customer feedback. They also discuss the new Epic Chew Supplement that provides all the benefits of chewing for oral health plus the added benefits of antioxidants for immune support.
Learn more about Bow Wow Labs at bowwowlabs.com.
Shop Epic Chew and The Bow Wow Buddy.
Johnna recommends "Psycho-Cybernetics" by Maxwell Maltz.
This week, Shawn Wilkie and Dr. Ivan Zak are joined by Sebastian Gabor, co-founder of Digitail, to chat about the state of artificial intelligence in veterinary medicine. They discuss the findings from the 2024 study, a collaborative effort with AAHA that delved into the perspectives of the veterinary community regarding AI. Additionally, Sebastian introduces Tails AI, Digitail's new AI-powered veterinary assistant, highlighting its transformative impact on veterinary workflows.
Learn more about the AI Survey with AAHA.
Discover how your practice can save time and optimize workflows with Digitail's AI capabilities.
Sebastian recommends "How To Change" by Katy Milkman.
This week Shawn Wilkie and Dr. Ivan Zak welcome Derrick Garrett, the visionary behind Zoundz: Therapeutic Sounds For Pet Anxiety, an app-based solution for reducing pet anxiety through sound therapy. Derrick explains how certain music parameters can positively impact dogs and cats and what role Zoundz plays in stressful pet professional environments and pet parent’s homes.
Learn more about Zoundz at zoundzforpets.com.
This week, Dr. Neil Shaw joins Shawn Wilkie and Dr. Ivan Zak on the Veterinary Innovation Podcast to discuss SignalPET's approach to veterinary diagnostics, offering rapid radiographic interpretations and integrating AI technology to deliver comprehensive reports quickly and affordably.
Learn more about SignalPET at signalpet.com.
Dr. Shaw recommends Clinical Signs In Small Animal Medicine by Dr. Michael Schaer.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak interview Dr. Jason Balara, a veterinary surgeon and co-founder of Lark Capital Group. Dr. Balara shares insights into his journey from veterinary surgery to real estate ownership, highlighting the parallels between being a vet and a real estate investor and emphasizing the importance of creating alternative streams of income.
Learn more about Lark Capital Group at larkcapital.com.
Dr. Balara recommends "Who Not How" by Dan Sullivan and Benjamin Hardy.
This week, Dr. Ivan Zak and Shawn Wilkie speak with Coleen Ellis, founder of Two Hearts Pet Loss Center. Coleen discusses her journey and passion for providing meaningful end-of-life care for pets. She highlights the importance of educating professionals and pet owners on end-of-life care.
Learn more about The International Association for Animal Hospice and Palliative Care at iaahpc.org.
Coleen recommends From Strength to Strength by Arthur Brooks.
This week, Joey Campagna from CUBEX joined Dr. Ivan Zak and Shawn Wilkie to discuss CUBEX's role in transforming inventory management in veterinary clinics, and its recent innovations, including its involvement in the Safe Handling framework, which sets new standards for managing dangerous drugs.
Learn more about CUBEX's solutions at cubex.com.
This week, Shawn Wilkie and Dr. Ivan Zak interview Dr. Sharon French about the creation of VetAvailability.com, its role in helping people find veterinary care, and its impact on expediting patient care.
Learn more about VetAvailability.com.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Ashley Koll, CEO of Lemon Collaborative, about influencer marketing in the veterinary industry, and how they help both creators and businesses.
Learn more about Lemon Collaborative at lemoncollaborative.com.
Ashley recommends watching CNN Hero of the Year, Dr.Kwane's speech.
This week, Shawn Wilkie and Dr. Ivan Zak chat with Dr. Sarah Machell of PetPath about the advantages of using digital care management tools in clinics and their positive impact on client experience, team workload, and financial performance.
Learn more about PetPath at mypetpath.com.
Dr. Machell recommends the TED Talk - Clay Christensen: The Jobs to be Done Theory.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak speak to Dr. Kenneth Pierce from VESPECON about bridging the gap between specialty vet consultants and general veterinary practices and improving patient outcomes.
Learn more about VESPECON at vespecon.com.
Dr. Pierce recommends Failing Forward by John Maxwell.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Matt Russell from Petszel, to discuss how their platform streamlines the post-adoption workflow by connecting animal shelters, new pet parents, and pet/vet services.
Learn more about Petszel at petszel.com.
Mr. Russell recommends WSJ Podcast - OpenAI, Sam Altman & Mira Murati (10/20/23).
Emmitt Nantz, co-founder of Inventory Ally, discusses how veterinary hospitals can reduce costs and take control of their inventory management on the Veterinary Innovation Podcast with Shawn Wilkie and Dr. Ivan Zak.
Learn more about Inventory Ally at inventoryally.com. Emmitt recommends ‘The Goal’ by Eliyahu Goldratt.
This week, Shawn and Ivan interview Dr. Caleb Frankel, the CEO of Instinct, discussing the Instinct’s recent acquisition of VetMedux and their vision for integrating their software products to optimize veterinary practice management.
Dr. Frankel recommends founder biographies by Walter Isaacson.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak are joined by Dr. Richard Markell, the VP of Strategy-M&A at Altano Group-North America, to discuss the unique aspects of equine practice and explore how consolidation in vet med can create a professional collaboration with a focus on maintaining the individual culture of each practice.
Dr. Markell recommends The Medical Futurist newsletter.
Unfortunately, cancer is one of the leading causes of death for dogs in veterinary medicine. This week, Shawn Wilkie and Dr. Ivan Zak hear from Dr. Alejandro Bernal of PetDx about how they are addressing the challenge of early cancer detection by providing veterinary professionals with special tests.
Learn more about OncoK9 at oncok9.com.
Dr. Bernal recommends "The One Truth" by Jon Gordon.
This week, Shawn Wilkie and Dr. Ivan Zak welcome Yang Shi from VetSnap to talk about their achievement of reaching 1000 customers and their recent entry into the hardware business, and explore the trends in controlled drug logging compliance.
Learn more about VetSnap at www.vetsnap.com
The equine industry struggles with paper-based record-keeping, which is inefficient, inaccurate, and risky. Equine MediRecord's founder, Pierce Dargan, discusses the digitization of veterinary compliance documentation for racehorses with Shawn Wilkie and Ivan Zak.
Learn more about EMR at equinemedirecord.com.
This week, Shawn Wilkie and Dr. Ivan Zak talk with Dr. Nick Lloyd, a veterinary surgeon and founder of Vet XML Consortium. Dr. Lloyd shares his experience at the London Vet Show, highlighting the latest innovations in the veterinary industry, key players, and technologies that are making a positive impact on practice management and client communication.
Dr. Lloyd recommends "And Then What?" by Catherine Ashton.
In this episode of the Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak talk with Chan Namgong, the CEO and Founder of Oncotect, about innovative and affordable at-home cancer screening tests for dogs. Chan shares his personal experience with his mother's battle with cancer, which served as the catalyst for creating an accessible and convenient cancer screening test for dogs.
Learn more about at-home cancer screening tests for dogs at oncotect.co
Chan recommends Elon Musk's autobiography by Walter Isaacson.
In this week's Veterinary Innovation Podcast, Shawn Wilkie and Dr. Ivan Zak discuss with Dr. Scott Weinman the role of effective and practical time management skills in restoring control and satisfaction in a veterinarian's daily life.
Learn more about Dr. Weinman's workshops at thevetsunleashed.com.
Dr. Weinman recommends a TED Talk by Tim Urban on procrastination.
Custom orthotics for animals can be imprecise and time-consuming using traditional methods. In this episode, Shawn Wilkie and Dr. Ivan Zak discuss Wimba’s innovative approach to creating precise custom orthotics for animals using 3D printing technology with a smartphone with Dr. Kuba Letek, Chief Medical Officer at Wimba.
Learn more about Wimba at wimba.vet.
Veterinary professionals often face financial stress and lack tools for effective money management. This week, Shawn Wilkie and Dr. Ivan Zak talk to Habit Money's founder, Jessica Baier, about achieving financial wellness in vetmed, reducing stress, and finding peace of mind.
Learn more about Habit Money at yourfinancialhabit.com.
Jessica recommends The How of Happiness by Sonja Lyubomirsky.
This week, Shawn and Ivan sit down with Dr. Serena Nayee, the founder of InclusiVet, Chapter VIII, and Vetbulance Community Care. Together, they explore the three initiatives she is involved in and discuss the synergy between the nonprofit and for-profit arms working towards advancing diversity, equity, and inclusion in veterinary medicine.
Learn more about InclusiVet, Chapter VIII and Vetbulance Community Care.
Dr. Nayee recommends Caste by Isabel Wilkerson.
This week, Shawn and Ivan explore the potential of telemedicine with Joe Spector from Dutch to tackle challenges in accessing pet care and the shortage of veterinary professionals.
Learn more about Joe at dutch.com
Joe recommends the book "Never Split the Difference" by Chris Voss.
Janina Krumbeck of MiDOG Animal Diagnostics chats with Shawn and Ivan about the transformative potential of molecular-based diagnostic tools in veterinary medicine, that offer more accurate and comprehensive insights into animal health.
Learn more about Janina Krumbeck at midogtest.com
Janina recommended the book "Think Again" by Adam Grant.
In this week's episode, Shawn and Ivan discuss with Dr. Linda Black of Gallant Therapeutics the role and impact of stem cell therapies in veterinary medicine, exploring their innovative application in animal care.
Learn more about Dr. Linda Black at gallanttherapeutics.com.
Dr. Linda Black recommended "Emotional Intelligence Habits" by Travis Bradberry.
Veterinarians often face with financial management issues, and in this episode, we discuss these challenges with financial advisor Eric Miller, who offers insights on the importance of understanding the veterinary business's financial aspects to secure economic independence.
Check your financial health here: https://bit.ly/4711cZP
Mr. Miller recommends the book "The Fourth Turning" by William Strauss and Neil Howe.
Pets' health issues often go unnoticed, leading to delayed care. This week, Guilherme Coelho of Maven discusses how data and AI can be leveraged to improve pet care quality.
Learn more about Maven at maven.pet.
Mr. Coelho recommends Crossing the Chasm by Geoffrey Moore.
In this week's episode of Veterinary Innovation Podcast, Shawn and Ivan chat with Ryan Gallagher from Scribenote about how their technology streamlines SOAP-format medical record-keeping, freeing up valuable time for veterinarians.
Learn more about Scribenote at scribenote.com.
Mr. Gallagher recommends When Breath Becomes Air Hardcover by Paul Kalanithi.
Educating professionals and effectively using AI tools can enhance various aspects, not just diagnostics and communication. Dr. Julien Labruyère from VetCT joins Shawn and Ivan to emphasize the need for educating veterinary professionals about AI's workflow and clinical benefits.
Artificial Intelligence in Veterinary Medicine.
Learn more about Dr. Julien Labruyère at vet-ct.com.
Dr. Julien recommends Gary Kasparov's TED talk "Don't Fear Intelligent Machines, Work with Them".
The veterinary care access gap is growing due to workforce shortages and appointment limitations, causing pet treatment delays. This week, Shawn and Ivan discuss with Dr. Dennis Chmiel of MySimplePetLab how the company tackles this issue with veterinary-approved test and care solutions from home.
Learn more about MySimplePetLab at mysimplepetlab.com.
Dr. Chmiel recommends Crystal Stokes's 'Vet Med Wellness + Leadership' podcast.
This week, Shawn and Ivan discover VETIGEL, invented by Joe Landolina of Cresilon, a groundbreaking plant-based hemostasis gel that swiftly stops severe bleeding in animals.
Learn more about VETIGEL at vetigel.com
This week, Shawn and Ivan are joined by Dr. Ricky Walther, Chief Medical Officer at Pawlicy Advisor to explore the rapidly growing pet insurance industry and how Pawlicy Advisor simplifies the insurance selection process for pet owners.
Learn more about Dr. Walther at pawlicy.com
Dr. Walther recommends the MentorVET program for veterinary mentorship and leadership development.
This week, Shawn and Ivan speak with Elliott Greenwood from Chckup about how to streamline the appointment scheduling process for pet owners and veterinary practices to create a better experience for everyone involved.
Learn more about Chckup at chckup.app
Elliott Greenwood recommends Ice to the Eskimos by Jon Spolestra.
Veterinary practices encounter client conflicts and negativity. To enhance workplace culture, effective communication and hospitality training is key. This week, Shawn Wilkie and Dr. Ivan Zak discuss with Debbie Boone, CVPM the advantages of employing hospitality skills in veterinary medicine.
"Hospitality in Healthcare" by Debbie Boone.
Debbie Boone recommends the book "Crucial Conversations".
Explore how the design of veterinary spaces enhances operational efficiency and customer experience. This week, Shawn and Ivan talk with Jason Sanderson of RWE Design Build about the innovative design of animal hospitals.
Learn more about RWE Design Build at rwedesignbuild.com.
Mr. Sanderson recommends "Limitless" by Jim Kwik.
This week, Shawn and Ivan interview Larry Heaton from Zomedica about the transformative potential of innovative technology in pet care and practice management. They discuss Zomedica's dedication to providing advanced veterinary technology, enhancing pet care, and supporting veterinarians in their practices.
Learn more about Mr. Heaton at zomedica.com.
This week, Shawn and Ivan discuss mobile veterinary care with Dr. Zach Mills from The Vets. Dr. Mills highlights innovative solutions to challenges faced by cat owners and individuals with busy schedules, sharing insights on modernizing pet care through technology and reducing pet stress with concierge services delivered to owners' homes.
Learn more about Dr. Zach Mills at thevets.com.
Dr. Mills recommends the book "Drive" by Daniel Pink.
Discover how social media platforms can help veterinary practices by reducing phone call times, streamlining appointment bookings, and enhancing client communication. This week, Dr. Caitlin DeWilde, founder of The Social DVM, talks with Shawn and Ivan about efficient social media marketing tactics for veterinary practices.
Learn more about Dr. DeWilde at thesocialdvm.com.
Dr. DeWilde recommends a video from Mel Robbins.
Recognizing when your cat is in pain or suffering can be difficult, as they are known for hiding their weaknesses. This week, Shawn and Ivan interviewed Ali Ganjavian of Moggie, who shared how their wearable device can track a cat's physical movement and provide valuable insights.
Learn more at moggie.me.
Ali recommends the book 'How I Built This' by Guy Raz.
Various factors, including a lack of support and the so-called “Hero Complex” among veterinarians, can contribute to the loss of passion and emotional exhaustion in the veterinary profession. This week, Dr. Mark Johnston from the not for profit “Vets in Mind Alliance” discusses the challenges of burnout in the veterinary field and emphasizes the importance of having a community to support mental health among vets and the recent availability of and signposts to some triage tools available via the Vets in Mind website.
Learn more at vets-in-mind.org.
Dr. Johnston recommends "Start with Why" by Simon Sinek and "12 Birds to Save Your Life" by Charlie Corbett.
Pet owners frequently face challenges when it comes to accessing reliable veterinary information and connecting with local vets. In this episode, Dr. Susie Samuel from Vet Help Direct discusses how their platform enables people to easily access veterinarians' advice, enhancing the overall client experience and improving patient care.
Susie Samuel on LinkedIn.
Dr. Samuel recommends an interview with Sam Altman, the CEO of OpenAI.
Technological advancements and access to information are reshaping the role of veterinarians today. This week, Shawn and Ivan talk to Dr. Rob Trimble of Harbor.vet and Veterinary Entrepreneurship Academy about transforming veterinary student education and the future of practice ownership.
Learn more about Dr. Rob at harbor.vet.
Dr. Trimble recommends The Future of the Professions by Richard Susskind and Daniel Susskind.
The use of traditional plastic bags for euthanized pets is one of the issues raised surrounding euthanasia. This week, Shawn and Ivan speak to Dr. Celine Leheurteux of EUTHABAG about modernizing the euthanasia process for both veterinarians and pet owners.
Learn more about the product at euthabag.com.
Dr. Celine recommends Let My People Go Surfing by Yvon Chouinard.
The growth of artificial intelligence (AI) is one of the most significant technological advances in recent times. This week, Shawn and Ivan sit down with Sebastian Gabor of Digitail to uncover the potential and applications of AI in veterinary medicine.
Mr. Gabor recommends The Power Of Moments (https://bit.ly/3Js2eop).
Learn more about Digitail at digitail.io.
Educating pet owners is an essential aspect of quality pet care. This week, Shawn and Ivan talk with Anne Tomsic of Preventive Vet to discover how educational materials in preventing pet health issues contribute to educational support and save time for the veterinary team.
Anne recommends Influence, the Psychology of Persuasion by Robert B. Cialdini (https://bit.ly/42w6p9B).
Helpful Links:
- Public site: preventivevet.com
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Veterinary Professional Portal: preventivevet.com/4vets
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Digital Education Subscription: preventivevet.com/veterinary/digital-client-education
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Pet InfoRx®: preventivevet.com/veterinary/information-prescriptions
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Vetted Search (includes vetted YouTube videos to share with clients): preventivevet.com/veterinary/vetted-search
What attributes are needed to build a highly-effective veterinary clinic, given the complexities involved in owning and managing a practice? This week, Shawn and Ivan welcome Fritz Wood of H. F. Wood Consulting to discuss the attributes of high-performing veterinary practices.
Mr. Wood recommends Endurance: Shackleton's Incredible Voyage by Alfred Lansing.
Learn more about Fritz at fritzwood.com.
How are portable innovative X-ray devices reshaping animal care with their affordability, mobility, and elimination of the need for dedicated X-ray rooms? This week, Shawn and Ivan speak with Eugene Lee of POSKOM USA about the advantages of portable X-ray machines in veterinary clinics.
Mr. Lee recommends “How To Win Friends and Influence People" by Dale Carnegie (https://bit.ly/42cVtNP)
Learn more about Eugene Lee at pximed.com.
Burnout is a longstanding issue in the veterinary industry, and while its levels have returned to where they were pre-pandemic, there is still a long way to go to address it. This week, Shawn & Ivan discuss the results of Galaxy Vets' New Burnout Study.
Learn more at galaxyvets.com.
There are many advantages to becoming a practice owner, though veterinarians may not see it as a viable career path. This week, Shawn & Ivan speak with Dr. Keith True of True Vet Potential about taking control of your career through practice ownership.
Keith recommends ReThinking with Adam Grant with Emmanuel Acho (bit.ly/3MdGwoJ).
Learn more about Keith at truevetpotential.com.
Synchronous communication occurs when two people speak to each other at the same time. Why might asynchronous communication be more effective? This week, Shawn & Ivan speak with Dr. Oliver Viner of Digital Practice about asynchronous client communication.
Oliver recommends The Lex Friedman Podcast with Sam Altman (https://bit.ly/3NWY22Z).
Learn more about Oliver at digitalpractice.vet.
Veterinary care is expensive, and these financial barriers often get in the way of owners being able to get their pets the care they need. This week, Shawn & Ivan speak with Dr. Robert Parkins of myBalto about the increasing cost of veterinary care.
Robert recommends How to F*ck Up Your Startup by Kim Hvidkjaer (https://bit.ly/3VM7DvH).
Learn more about Robert at mybalto.com.
What do veterinary startup owners need to know about securing funding, and why should they consider angel investment? This week, Shawn & Ivan speak with Dr. Natalie Marks of the Veterinary Angel Network about angel investment in veterinary startups. Natalie recommends The Woman with the Blue Star by Pam Jenoff (amzn.to/447NFyY). Learn more about Natalie at vane.vet.
Oncologists are some of the most difficult specialists for veterinarians to access. How can that access be improved? This week, Shawn & Ivan speak with Dr. M.J. Hamilton of Private Veterinary Specialties about mobile oncology.
Learn more about M.J. at pvspetcancer.com, vetoncoconsulting.com, & veterinaryoncologypartners.com.
How can veterinarians who are used to the structured goals veterinary school offers create their own goals and live the lives they want? This week, Shawn & Ivan speak with Dr. Michael Bugg of The Veterinary Project Podcast about intentional living. Learn more about Michael at theveterinaryproject.com.
Veterinary talent is in high demand, and misalignment between people and their potential employers results in a waste of time and energy for both. This week, Shawn & Ivan speak with Paul Diaz of Offer First about the future of veterinary recruiting.
Paul recommends The Go-Giver by Bob Burg & John David Mann (amzn.to/411z7Pe).
Learn more about Offer First at offerfirst.com.
Obtaining proof of vaccination is an everyday problem and a disjointed process, frustrating veterinarians, pet parents, and the companies that rely on access to this data. This week, Shawn & Ivan speak with David Servodidio, co-founder at VetVerifi, about why such a common problem hasn’t been solved and why the timing is right to reimagine a better solution.
Interview with Chris Redhage, Co-Owner of Nashville Soccer Club (MLS): http://bit.ly/3lVRKoU Learn more about David at vetverifi.com.
Independent clinics don't have the resources available to them that consolidator-owned clinics have. How can we connect them with these resources? This week, Shawn & Ivan speak with Dr. Ira Gordon of Vetcelerator about support for independent practices. Ira recommends Finding Confidence in Conflict (amzn.to/40jB1KG), Negotiate Anything (apple.co/3lEHykf), & How to Have Difficult Conversations About Race (amzn.to/3yX9WkH). by Kwame Christian. Learn more about Ira at vetcelerator.com.
Dental and anesthetic forms are important documents for any practice, though they are also often messy and time-consuming. This week, Shawn & Ivan speak with Dr. Gonzalo Erdozain of Scout about digital dental and anesthetic forms. Gonzao recommends The Lean Startup by Eric Ries (amzn.to/3mSPcYH). Learn more about Gonzalo at scoutapp.vet.
People will always need access to veterinary care, even in times of war and natural disaster. How can we help them receive it? This week, Shawn & Ivan speak with Dr. Andrew Ciccolini of Galaxy Vets about telehealth for disaster response. Andrew recommends The Mission, the Men, and Me by Pete Blaber (amzn.to/3kSkOgv). Learn more about Andrew at galaxyvets.foundation.
Proper preventive care allows pets to live happy and healthy lives while ensuring that they don't often need to visit a veterinary clinic. This week, Shawn & Ivan speak with Rakesh Tondon of Dr. Treat about preventive care. Rakesh recommends Unreasonable Hospitality by Will Guidara (amzn.to/3IBxkIY) & Simon Sinek's YouTube channel (bit.ly/3SDxYua). Learn more about Rakesh at drtreat.com.
Having a solid IT infrastructure is critical to the success of every veterinary hospital, though it is often an afterthought. This week, Shawn & Ivan speak with Baran Schultz of Shultz Technology about managed services for veterinary clinics. Baran recommends The Liberator by Alex Kershaw (amzn.to/3XWAmNN). Learn more about Baran at schultztechnology.com.
Collaboration in veterinary care not only leads to better outcomes for pets, but stronger relationships between different disciplines. This week, Shawn & Ivan speak with Dr. Elizabeth Maxwell of the Collaborative Care Coalition about collaborative care. Elizabeth recommends the works of Simon Sinek (bit.ly/2D8fyvQ). Learn more about Elizabeth at collaborativecarecoalition.org.
Cats have traditionally received far less attention from the veterinary health market than dogs. How can we better support them? This week, Shawn & Ivan speak with Susan Groeneveld of Sylvester AI about artificial intelligence in animal health. Susan recommends How to Speak Whale by Tom Mustill (amzn.to/3RHVO7z). Learn more about Susan at sylvester.ai. Reach out to Susan at susan@sylvester.ai.
Many veterinary clinics do not market themselves efficiently. How can they better leverage their websites and marketing budgets to attract more clients? This week, Shawn & Ivan speak with Adam Greenbaum of WhiskerCloud about veterinary clinic marketing. Adam recommends How AI Could Empower Any Business by Andrew Ng (bit.ly/3kZEEpG). Learn more about Adam at whiskercloud.com.
How might the veterinary industry be able to meet the demand for services without relying on more health care professionals? This week, Shawn & Ivan speak with Dr. Peter Brown of Cara Veterinary about hospitality skills in veterinary clinics. Peter recommends Master Mentors by Scott Jeffrey Miller (amzn.to/3Y1GjJJ). Learn more about Peter at caraveterinary.com.
The veterinarian shortage is having a huge impact on the industry. How do we encourage young adults interested in becoming veterinarians? This week, Shawn & Ivan speak with Dr. Turnera Croom of Steadfast International about mentoring future veterinarians.
Turnera recommends The E-Myth Manager by Michael E. Gerber (amzn.to/3QNQnU2).
Information about her virtual Pre-Veterinary Mentorship program and ways to contribute can be found at DrCroom.com.
There is an incredible amount of innovation happening in veterinary medicine, but businesses may be limited in what they can achieve without funding. This week, Shawn & Ivan speak with Rachel Sheppard of Leap Venture Studio & Academy, about veterinary startup investment.
Rachel recommends the VITALIZE Podcast (bit.ly/3GGNEs0) & Joyful by Ingrid Fetell Lee (amzn.to/2Ud3S1B).
Learn more about Rachel at leapventurestudio.com.
Not only are there not enough veterinarians, many veterinary clinics can't take more bookings. How can pet parents find clinics with availability? This week, Shawn & Ivan speak with Amy Nichols of GoodFriend about promoting independent veterinary clinics. Amy recommends Brené Brown's podcasts (bit.ly/3vo9FFO) & Rebel Talent by Francesca Gino (amzn.to/3G2yT1q). Learn more about Amy at goodfriend.com.
Every pet deserves the best care possible, but there are many situations where there are barriers preventing veterinarians from providing gold-standard care. This week, Shawn & Ivan speak with Dr. Kate Boatright about the spectrum of care. Kate recommends The Gifts of Imperfection by Brené Brown (amzn.to/3HTMZED). Learn more about Kate at writetheboat.com.
Millennials are the largest pet-owning population, but because many live paycheque to paycheque, paying for care is an issue. This week, Shawn & Ivan speak with Aimee St. Arnaud of Open Door Veterinary Collective about making veterinary care affordable. Aimee recommends Upstream by Dan Heath (amzn.to/3HzH1sA). Learn more about Aimee at opendoorconsults.org.
Innovation is largely seen as the result of efforts from startups, but older companies are uniquely positioned to innovate. This week, Shawn & Ivan speak with Matt McColgan of Radiation Detection Company about innovation in established organizations. Matt recommends The Impossible First by Colin O'Brady (amzn.to/3Hght3q). Learn more about Matt at radetco.com.
What are some of the ways we can help veterinary staff be more engaged in their roles and illustrate the potential for advancement in their careers? This week, Shawn & Ivan speak with Dr. Sean McPeck of Tier 1 Vet about veterinary leadership.Sean recommends the Jordan B. Peterson Podcast (bit.ly/2WolFnt).
Learn more about Sean at tier1vet.com.
Specialized pet pharmacies allow clinics to access medications that they may not normally carry more quickly than going through larger services or pharmacy chains. This week, Shawn & Ivan speak with Dr. Georgia Jeremiah of Furmacy about pet pharmacies.Georgia recommends The Emotional Costs of Euthanasia by Sarah Hoggan (bit.ly/3V36ApX).
Learn more about Georgia at furmacy.com.
Accurately tracking medications within a veterinary clinic is an essential task, though it is also one that is incredibly inefficient. This week, Shawn & Ivan speak with Yang Shi of VetSnap about increasing compliance in veterinary clinics.Yang recommends Principles by Ray Dalio (amzn.to/3V1r8yG).
Learn more about Yang at vetsnap.com.
While specialist consults are essential in veterinary medicine, they may also create administrative challenges like scheduling and invoicing. This week, Shawn & Ivan speak with Dr. Samantha Vitale of Stratocyte about specialist teleconsulting.Samantha recommends Hot Seat by Dan Shapiro (amzn.to/3hsfkqE).
Learn more about Samantha at stratocyte.com.
What are some of the considerations veterinarians should make when looking to build a new clinic? This week, Shawn & Ivan speak with Jonathan Greene of J.A. Greene Construction Services about veterinary practice construction.
Jonathan recommends The Old Man and the Sea by Ernest Hemingway (amzn.to/3zE8pRr).
Learn more about Jonathan at jagreene.com.
Veterinary care is often seen as inconvenient, with time and financial barriers. How can we make care more convenient? This week, Shawn & Ivan speak with Dr. Mike Mossop of Treatwell Pet Care about blending telemedicine and mobile veterinary care.Mike recommends Reinventing Organizations by Frederic Laloux (amzn.to/3Dat7JK).
Learn more about Mike at treatwellpetcare.ca.
The veterinary industry is projected to be short 41,000 veterinarians in the next seven years. How can we start to address this gap today? This week, Shawn & Ivan speak with Dr. Jess Trimble of Anipanion about telehealth staff augmentation.Jess recommends Doing Good Better by William MacAskill (amzn.to/3SiNz0p)
Learn more about Jess at anipanion.com.
Depending on where you live, state or provincial laws may have a significant impact on the kind of telehealth services that can be provided. This week, Shawn & Ivan speak with Kaitlyn O'Conner of Nixon Gwilt Law about VCPR and legal regulations.Kaitlyn recommends Pet Nation by Mark Cushing (amzn.to/3CT6MBl)
Learn more about Kaitlyn at nixongwiltlaw.com.
The Covid-19 pandemic was the catalyst for remote work to become more accepted. How can veterinary clinics leverage remote workers? This week, Shawn & Ivan welcome Melissa Brown of Concierge Elite to discuss remote front desk work.Melissa recommends Atomic Habits by James Clear (amzn.to/2HnmKHm).
Learn more about Melissa at conciergeelite.com.
Mobile veterinarians are in high demand, but they face operational challenges that can prevent them from being as efficient or seeing as many pets as they may prefer. This week, Shawn & Ivan speak with Eyal Zukovsky of Kumba about mobile veterinary care.Mary recommends Atomic Habits by James Clear (amzn.to/2HnmKHm).
Learn more about Eyal at kumba.pet.
Mobile veterinarians are in high demand, but they face operational challenges that can prevent them from being as efficient or seeing as many pets as they may prefer. This week, Shawn & Ivan speak with Eyal Zukovsky of Kumba about mobile veterinary care.Mary recommends Atomic Habits by James Clear (amzn.to/2HnmKHm).
Learn more about Eyal at kumba.pet.
End-of-life care is a difficult topic to discuss, but it is an important one to ensure that geriatric pets leave their families compassionately. This week, Shawn & Ivan speak with Dr. Mary Gardner of Lap of Love about veterinary hospice care.
Mary recommends No Rules Rules by Reed Hastings & Erin Meyer (amzn.to/3Bx3wtD).
Learn more about Mary at lapoflove.com.
End-of-life care is a difficult topic to discuss, but it is an important one to ensure that geriatric pets leave their families compassionately. This week, Shawn & Ivan speak with Dr. Mary Gardner of Lap of Love about veterinary hospice care.
Mary recommends No Rules Rules by Reed Hastings & Erin Meyer (amzn.to/3Bx3wtD).
Learn more about Mary at lapoflove.com.
Specializing in house call services allows veterinarians to strike out on their own as entrepreneurs and build both the business and life they'd like to have. This week, Shawn & Ivan speak with Dr. Eve Harrison of The House Call Vet Academy about house call vet innovations.Eve recommends The Creative Habit by Twyla Tharp (amzn.to/3U9fSk1) & Fuck Happiness by Ariel Gore (amzn.to/3UcGWyH).
Learn more about Eve at dreveharrison.com.
Specializing in house call services allows veterinarians to strike out on their own as entrepreneurs and build both the business and life they'd like to have. This week, Shawn & Ivan speak with Dr. Eve Harrison of The House Call Vet Academy about house call vet innovations.Eve recommends The Creative Habit by Twyla Tharp (amzn.to/3U9fSk1) & Fuck Happiness by Ariel Gore (amzn.to/3UcGWyH).
Learn more about Eve at dreveharrison.com.
As a result of the ongoing veterinary talent shortage, many clinics have found themselves without the personnel to be able to offer telemedicine. This week, Shawn & Ivan speak with Dr. Sharon Quinn of Smart.Vet about telemedicine services for clinics.
Sharon recommends Pet Nation by Mark Cushing (amzn.to/3QyqING).
Learn more about Sharon at smart.vet.
As a result of the ongoing veterinary talent shortage, many clinics have found themselves without the personnel to be able to offer telemedicine. This week, Shawn & Ivan speak with Dr. Sharon Quinn of Smart.Vet about telemedicine services for clinics.
Sharon recommends Pet Nation by Mark Cushing (amzn.to/3QyqING).
Learn more about Sharon at smart.vet.
Veterinary marketplace services are a great way to connect pet owners who need care with independent veterinarians who may operate outside of the clinic system. This week, Shawn and Ivan speak with Dr. Sarah Machell of Vetster about virtual care.
Sarah recommends Greenlights by Matthew McConaughey (amzn.to/3wKyNHK).
Learn more about Sarah at vetster.com.
Having a list of illnesses to rule out based on a pet's symptoms can help veterinarians be more open-minded and efficient while practicing. This week, Shawn & Ivan speak with Dr. Mike Petty of GekkoVet about augmented diagnosis in veterinary medicine.
Mike recommends Clinical Reasoning in Small Animal Practice (amzn.to/3KvGYh3) and Clinical Reasoning in Veterinary Practice (amzn.to/3R3C3pj) by Jill Maddison, Holger Volk & David Church.
Learn more about Mike at gekkovet.com.
Having a list of illnesses to rule out based on a pet's symptoms can help veterinarians be more open-minded and efficient while practicing. This week, Shawn & Ivan speak with Dr. Mike Petty of GekkoVet about augmented diagnosis in veterinary medicine.
Mike recommends Clinical Reasoning in Small Animal Practice (amzn.to/3KvGYh3) and Clinical Reasoning in Veterinary Practice (amzn.to/3R3C3pj) by Jill Maddison, Holger Volk & David Church.
Learn more about Mike at gekkovet.com.
When veterinarians need to access radiology services, they're looking for quick results in a convenient package. How can software help deliver this? This week, Shawn & Ivan chat with Alan Weissman of Radimal about veterinary radiology platforms.Alan recommends The Surrender Experiment by Michael Singer (amzn.to/3c2lafX)
Learn more about Alan at radimal.ai.
Veterinary medicine is full of opportunities for personal and professional growth, even if those opportunities don't involve actively practicing. This week, Shawn & Ivan speak with Dr. Adam Christman about innovating you.Adam recommends Bet On Yourself by Dr. Vernard Hodges (amzn.to/3QiZcnM).
Learn more about Adam at mjhlifesciences.com.
Around 30% of calls are missed by the front desk staff at an average veterinary hospital, which can impact the amount of bookings the clinic takes. This week, Shawn & Ivan speak with Court Killgo of Kontak about telephony systems for veterinary clinics.Court recommends Future of IT & Business Innovations by Saeed Amidi (bit.ly/3BGd2MK).
Learn more about Court at getkontak.com.
What if you could better understand what your dog or cat was trying to communicate, and they knew you could understand them? This week, Shawn & Ivan speak with Leo Trottier of FluentPet about leveraging cognitive science to communicate.Leo recommends Gattica (amzn.to/3BiQJfP).
Learn more about Leo at fluent.pet.
Veterinary practices are complicated systems that can be rendered less efficient by everything from outdated technology to staff dynamics. This week, Shawn & Ivan speak with Andrea Crabtree of FurPaws Consulting about practice management.Andrea recommends The Five Dysfunctions of a Team by Patrick Lencioni (amzn.to/3okACqs) & Radical Candor by Kim Scott (amzn.to/3cumW9I).
Learn more about Andrea at furpawsconsulting.com.
While there have been tremendous strides made, veterinary medicine still has a way to go to normalize support for the well-being of staff. This week, Shawn & Ivan speak with Dr. Sonja Olson of BluePearl Veterinary Partners about veterinary well-being.
Sonja recommends Creating Wellbeing and Building Resilience in the Veterinary Profession by Sonja A. Olson (amzn.to/3RyjDOP) & Manifesto for a Moral Revolution by Jacqueline Novogratz (amzn.to/3ANcK65).
Learn more about Sonja at bluepearlvet.com or at the well-being business website heartstorming.co.
66% of veterinary job postings are receiving no applications, highlighting that the traditional hiring process for veterinary staff isn't working. This week, Shawn & Ivan speak with Andrew Luna of hound about the veterinary employee journey.Sean recommends The Culture Code by Daniel Coyle (amzn.to/3aoNxUY), Patients Come Second by Paul Spiegelman & Britt Barrett (amzn.to/3yJfYWW), & Designing Your Life by Bill Burnett & Dave Evans (amzn.to/3RfWrEU).
Learn more about Andrew at hound.vet.
3D-printed models can give veterinarians the opportunity to practice and study difficult procedures beforehand. This week, Shawn & Ivan speak with Sean Bellefeuille of Med Dimensions about integrating innovative technologies into surgery and education.Sean recommends Rise 3D Printing (https://bit.ly/3aqtJAi).
Learn more about Sean at med-dimensions.com.
Veterinary clinics need to be able to deliver the sort of culture they've promoted to new hires, or they run the risk of losing them.This week, Shawn & Ivan speak with Stacy Pursell of The VET Recruiter about the hiring experience for veterinarians.Stacy recommends The Success Principles by Jack Canfield & Janet Switzer (amzn.to/3QFFWkW).
Learn more about Stacy at thevetrecruiter.com.
Many organizations are focusing on veterinary data, but siloing that data can hinder its usefulness. This week, Shawn & Ivan welcome Dr. Theresa Bernardo of the University of Guelph for a conversation about unleashing the power of health data.
Theresa recommends Daniel Kraft's Twitter (bit.ly/3NYEXum) & Deep Medicine by Eric Topol (amzn.to/3MUyqjk).
Learn more about Theresa at uoguelph.ca.
There is very little standardization for veterinary nurses or technicians, including credentialing or even the name of the role. This week, Shawn & Ivan speak with Kenichiro Yagi of VEG: Veterinary Emergency Group about reimagining veterinary nursing.Kenichiro recommends Start With Why by Simon Sinek (amzn.to/395vGBN), The Leadership Challenge by James Kouzes & Barry Posner (amzn.to/3NCQMpV), & High Conflict by Amanda Ripley (amzn.to/394ApU7).
Learn more about Kenichiro at veterinaryemergencygroup.com.
Proper nutrition is essential if we want our pets to live long and healthy lives, but we can't rely on a one-size-fits-all approach. This week, Shawn & Ivan are joined by Trey Steidle of Breed Science for a discussion about nutrition as a wellness tool.Trey recommends Customer Centricity by Peter Fader (amzn.to/3PU4A10) & The Forever Dog by Hodney Habib & Dr. Karen Shaw Becker (amzn.to/3x2oPRr).
Learn more about Trey at breedscience.com.
Few things are more stressful to pet parents than needing to discuss or consider how they are going to pay for veterinary care while at the clinic. This week, Shawn & Ivan welcome Adrian Valente of Sunbit for a discussion about veterinary finance options.Adrian recommends Want to Get Great at Something? Get a Coach by Atul Gawande (bit.ly/3LValbG).
Learn more about Adrian at sunbit.com.
Six million dogs are diagnosed with cancer every year, but there are fewer than 450 boarded oncologists in the US. This week, Shawn & Ivan speak with Dr. Rachel Venable of Pet Cancer Care Consulting about oncology teleconsulting.Rachel recommends The Road Back to You by Ian Morgan Cron & Suzanne Stabile (amzn.to/3NpudVu).
Learn more about Rachel at petcancercareconsulting.com.
Why is the veterinary industry not attracting as many people as it used to, and why are experienced professionals leaving? This week, Shawn & Ivan speak with Dr. Jennifer Welser of Mars Veterinary Health about the veterinary professional shortage.Jennifer recommends The Future of the Professions by Richard Susskind & Daniel Susskind (amzn.to/3FK2OuD) & Cloud Cuckoo Land by Anthony Doerr (amzn.to/3sr47JG).
Learn more about Jennifer at marsveterinary.com.
There are plenty of ways for veterinarians to use their education without needing to be practicing all the time. This week, Shawn & Ivan welcome Dr. Tannetje Crocker of VEG: Veterinary Emergency Group for a conversation about hybrid veterinary roles.Tannetje recommends How to WIn Friends & Influence People by Dale Carnegie (amzn.to/3KP7SPg)
Learn more about Tannetje at veterinaryemergencygroup.com.
From flea and tick preventatives to plant-based proteins, there are tons of natural products that don't harm animals or the environment. This week, Shawn & Ivan welcome Dr. Bob Goldstein for a conversation about alternative preventative products.Bob recommends The Goldsteins' Wellness & Longevity Program by Robert S. Goldstein, V.M.D. & Susan J. Goldstein (amzn.to/3Kl3A1R).
Learn more about Bob at earthanimal.com.
Recruiting, a slow process that lacks transparency, has gone unchanged for decades. How can clinics fill roles more quickly and efficiently? This week, Shawn & Ivan speak with Paul Diaz of Hire Power Consulting about veterinary recruitment. Paul recommends Drunk Tank Pink by Adam Alter (amzn.to/3rHl3ej). Learn more about Paul at hirepower.com.
Many new veterinarians coming into practice don't have the support they need to grow and succeed, so strong mentorship is essential in any clinic. This week, Shawn & Ivan speak with Dr. Andrew Rosenfeld of VENSA about mentorship for new veterinarians. Andrew recommends The Veterinary Medical Team Handbook by Andrew Rosenfeld (amzn.to/3M1fQpn). Learn more about Andrew at vensavettraining.com.
Many of the biggest stressors facing veterinary staff aren't unique to the veterinary industry: clients, coworkers, and challenging work. This week, Shawn & Ivan speak with Dr. Dave Nicol of VetX International about human factors in veterinary medicine. Dave recommends Conscious Business by Fred Kofman (amzn.to/3DQqKvl). Learn more about Dave at vetxinternational.com.
How can you keep veterinary clinic staff engaged and identify untapped leaders? This week, Shawn & Ivan are joined by Alyssa Mages of Empowering Veterinary Teams for a conversation about training, coaching, and teaching in veterinary medicine. Alyssa recommends Creating Wellbeing and Building Resilience in the Veterinary Profession by Sonja A. Olson (amzn.to/3ITibkc). Learn more about Alyssa at empoweringveterinaryteams.com.
Many veterinary clinics don't protect their data as closely as they should, which can have serious consequences. This week, Shawn & Ivan welcome Clint Latham of Lucca to discuss data security for veterinarians.
Clint recommends Permanent Record by Edward Snowden (amzn.to/3IAACKk).
Download the Ebook - 5 Simple Steps to Protect Your Hospital.
Learn more about Clint at lucca.vet.
Technology should be used to help make repetitive practices like client intake more efficient, leading to better experiences. This week, Shawn & Ivan speak with Evan Maridou of Milo about using technology to address wider issues in veterinary medicine. Evan recommends Thinking, Fast and Slow by Daniel Kahneman (amzn.to/3CLLnbA). Learn more about Evan at getmilo.com.
House calls are experiencing a resurgence, but it can be a challenging business administratively and medically. This week, Shawn & Ivan welcome Dr. Amanda Landis-Hanna of Heal House Call Veterinarian for a discussion about house call veterinary medicine. Amanda recommends Dare to Lead by Brené Brown (amzn.to/368IxRT). Learn more about Amanda at healhousecall.com & petopia.com.
Preventive care plans allow vet clinics to both better communicate with pet parents and increase compliance. This week, Shawn & Ivan speak with Tina Wiseman of MWI Animal Health about leveraging technology for practice enablement and client engagement.Tina recommends The Unicorn Project by Gene Kim (amzn.to/3vz2ADu) & Essentialism by Greg McKeown (amzn.to/3sCuYmm).
Learn more about Tina at mwiah.com.
Providing veterinary staff with new challenges and encouraging them to learn new things can lead not only to advancement but happiness. This week, Shawn & Ivan are joined by Dr. Andrew Moffat of VetnCare to discuss mentorship and clinical advancement.Andrew recommends Why We Sleep by Matthew Walker (amzn.to/3vbbV4a).
Learn more about Andrew at vetncare.com.
Many of the conveniences we've come to expect in human medicine around prescriptions have yet to translate to veterinary medicine. This week, Shawn & Ivan speak with Dr. Elliott Garber of Instinct Science about electronic prescribing for veterinarians. Elliott recommends They Ask You Answer by Marcus Sheridan (amzn.to/36abblq). Learn more about Elliott at instinct.vet.
How can we better support veterinarians informationally and streamline client education during appointments? This week, Shawn & Ivan welcome Dr. Amy Mohl of Brief Media to discuss shifting clinical decision support to the point of care. Amy recommends Traction by Gino Wickman (amzn.to/34Rb8uo). Learn more about Amy at plumbs.com.
Traditional veterinary care models may be incompatible with the needs or resources of pet owners. How might we be able to deliver more flexible access to care? This week, Shawn & Ivan chat with Dr. Adam Little of GoFetch about subscription care models.
Adam recommends The Ride of a Lifetime by Robert Iger (amzn.to/3GjbTct).
Learn more about Adam at gofetch.ca.
The more veterinary-focused podcasts there are, the more knowledge and viewpoints are shared and the better it is for the industry. This week, Shawn & Ivan are joined by Daniella Morgan-Pascualvaca of Mella Pet Care for a conversation about pet health podcasting.
Daniella recommends The God of Small Things by Arundhati Roy (amzn.to/3r07Ihs).
Learn more about Daniella at mella.ai.
How can we put data generated from microchipped pets within or exiting an animal shelter or rescue ecosystem to good use? This week, Shawn & Ivan chat with Lizz Whitacre of Pawlytics about electronic records and data in animal sheltering.Lizz recommends Pet Nation by Mark Cushing (amzn.to/3AedAGN).
Learn more about Lizz at pawlytics.com.
The concept of personalized medicine is becoming increasingly important, especially when it comes to dealing with diseases like cancer. This week, Shawn & Ivan welcome Dr. Sungwon Lim of ImpriMed to discuss personalized medicine in veterinary oncology.Sungwon recommends The Score Takes Care of Itself by Bill Walsh (amzn.to/3tkPXuI).
Learn more about Sungwon at imprimedicine.com.
When we can identify specific cancer mutations, we can give them a name and a treatment plan, and help make them less scary. This week, Shawn & Ivan welcome Dr. David Haworth of Vidium Animal Health to discuss cancer genomics and molecular diagnostics.
David recommends Enlightenment Now by Stephen Pinker (amzn.to/3HEJwGG).
Learn more about David at vidiumah.com.
Veterinary staff in 2021 experienced a higher level of burnout than in 2020. How might we be able to address burnout? This week, Shawn & Ivan discuss the results of the 2021 burnout survey performed by Veterinary Integration Solutions & Galaxy Vets.Shawn recommends Man's Search for Meaning by Victor Frankl (amzn.to/3eC91fv).
Ivan recommends The Art of Impossible by Steven Kotler (amzn.to/32tkH1N) & The Founder's Mentality by Chris Zook & James Allen (amzn.to/32N4OCP).
The survey results are available at vetintegrations.com.
Every client you see is different, with a different amount of knowledge about veterinary medicine, so effective communication is essential. This week, Shawn & Ivan speak with Dr. Roeland Wessels of St. Anna Advies about veterinary client communication.Roeland recommends Thinking, Fast and Slow by Daniel Kahneman (amzn.to/3qeQivX).
Learn more about Roeland at anna-advies.com.
Modern capitalism is typically thought of in terms of financial profit, but businesses can improve many aspects of the world and still sustain themselves. This week, Shawn & Ivan speak with Olivier Reymond of Royal Canin about the economics of mutuality.
Olivier recommends Let My People Go Surfing by Yvon Chouinard (amzn.to/3E0ZRn3).
Learn more about Olivier at royalcanin.com.
Many veterinary clinics have a difficult time tracking use of controlled substances. How might clinics be able to more easily track what is being used? This week, Shawn & Ivan speak with Yang Shi of VetSnap about controlled substance management.
Yang recommends The Omnivore's Dilemma by Michael Pollan (amzn.to/3pFVNmR).
Learn more about how to save time, and increase compliance for controlled record keeping, at vetsnap.com.
What if you could speak to, engage with, and monitor your pets from outside the home, and be alerted if something important had happened? This week, Shawn & Ivan chat with Yaroslav Azhnyuk of Petcube about home cameras for cats and dogs.Yaroslav recommends High Output Management by Andrew Grove (amzn.to/3pgQ4nk), the Lex Fridman Podcast (bit.ly/3E8sr6V) & Keynes vs. Hayek (bit.ly/3I36Sa6).
Learn more about Yaroslav at petcube.com.
Over the past 70 years, innovations in the veterinary field have facilitated massive changes in the profession. This week, Shawn & Ivan chat with Dr. Clayton MacKay of MacKay Veterinary Consulting about the evolution of innovation in veterinary medicine.Clayton recommends The Rose Code by Kate Quinn (amzn.to/3raw0G4) & The Spy and the Traitor by Ben Macintyre (amzn.to/3HSKhx2).
Learn more about Clayton at claytonmackay.com.
Despite being a major disease, we're just starting to be able to diagnose cancer in dogs early enough to create better outcomes. Dr. Lauren Holtvoigt of PetDx joins Shawn & Ivan to discuss liquid biopsy and early cancer diagnosis in veterinary medicine.Lauren recommends The Book of Joy by Desmond Tutu, the Dalai Lama & Douglas Abrams (amzn.to/3kIVVQQ).
Learn more about Lauren at petdx.com.
Ensuring pets are an ideal weight is key to their long-term health and wellness. How can veterinarians help on a pet's weight loss journey? This week, Shawn & Ivan chat with Dr. Ken Lambrecht of Healthy Pet Connect about fighting pet obesity.
Ken recommends The Inner Athlete by Dan Millman (amzn.to/3n3DJmy).
Learn more about Ken at healthypetconnect.com.
Find the research study that Dr. Lambrecht refers to https://bit.ly/3ktRp8Z.
As they transition into their veterinary careers many graduates experience burnout. How can they be better supported? This week, Shawn & Ivan chat with Dr. Addie Reinhard of Mentorvet about combating burnout through veterinary mentorship.
Addie recommends Coping With Stress and Burnout as a Veterinarian by Nadine Hamilton (amzn.to/31tSjvw).
Learn more about Addie at mentorvet.net.
What are the most important issues in veterinary medicine, and how can they be addressed without impacting access to care? This week, Shawn & Ivan welcome Dr. Douglas Aspros of Veterinary Practice Partners to chat about the Veterinary Innovation Council.Doug recommends Pale Fire by Vladimir Nobokov (amzn.to/3mji0Xs).
It takes a lot of dedication and patience to train a dog well. However, machines don't need either, and they provide a wealth of useful data. This week, Shawn & Ivan speak with John Honchariw of Companion about training dogs with motion sensor technology.John recommends The Interspecies Internet by Diana Reiss, Peter Gabriel, Neil Gershenfeld & Vint Cerf (bit.ly/3E0bmLY).
Learn more about John at joincampanion.com.
Given how busy the average veterinary clinic is, it can be hard for veterinarians and technicians to find the time to pass their knowledge along. This week, Shawn & Ivan chat with Victoria Johnson of VetCT about microlearning for veterinary professionals.Victoria recommends Who by Geoff Smart & Randy Street (amzn.to/3FCYay2).
Learn more about Victoria at vet-ct.com.
Burnout is incredibly prevalent in the veterinary industry, so how can veterinarians learn to identify risk of burnout and cope with stress? This week, Shawn & Ivan chat with Dr. Quincy Hawley of Get MotiVETed! about well-being in veterinary medicine.Quincy recommends the Wallace D. Wattles Trilogy by Wallace D. Wattles (amzn.to/3iGLMTM).
Learn more about Quincy at getmotiveted.com.
One of the biggest worries about pet ownership is that your pet will go missing, and while there are methods to identify and track lost pets, they are imperfect solutions. This week, Shawn & Ivan speak with Lorien Clemens of PetHub about digital ID tags.Lorien recommends Start With Why by Simon Sinek (amzn.to/2XXTj9m) & Dare to Lead by Brené Brown (amzn.to/39NSqmz).
Learn more about Lorien at pethub.com.
There are several things that veterinary staff need to do to keep clinics running that they likely never learned in school. This week, Shawn & Ivan welcome Kelly Cronin of VetTechLife for a conversation about innovative veterinary training programs. Kelly recommends Everything is Figureoutable by Marie Forleo (amzn.to/3CBzVxZ). Learn more about Kelly at vettechlife.com.
The idea of filtering human blood to remove toxins is not new, but applying that concept to veterinary medicine can help save lives. This week, Shawn & Ivan speak with Jeff Barnes of Aimalojic about blood filtering devices for veterinary medicine.Jeff recommends Zoobiquity by Dr. Barbara Natterson-Horowitz & Kathryn Bowers (amzn.to/3nCTjGO).
Learn more about Jeff at aimalojic.com.
Even though 75% of the workforce has a pet at home, only 2% of those pets are insured. Why such a disparity, and how can we increase the rate of adoption for insurance? This week, Shawn & Ivan welcome Aaron Oaks of United Pet Care to discuss pet benefits.
Aaron recommends Pet Nation by Mark L. Cushing (amzn.to/3nduyk1) & The Lean Startup by Eric Reis (amzn.to/3BQanwG).
Learn more about Aaron at unitedpetcare.com.
More and more, creating and maintaining a loving relationship with a pet is becoming the primary reason for many to have one. This week, Shawn & Ivan speak with Janel Young of Nava Pets about the differences between pet parents and pet owners.
Janel recommends Dogs (bit.ly/3ydFoZ7).
Learn more about Janel at petownerdiary.com.
Empowering clinic employees to reduce areas of friction can result in a higher-quality medical experience for all, This week, Shawn & Ivan welcome Dr. Beth Davidow of the Veterinary Idealist to talk about improving the quality of veterinary medicine.Beth recommends Radical Candor by Kim Scott (amzn.to/3DcC2JP).
Learn more about Beth at vetidealist.com.
Mail-in testing became more widespread due to the Covid-19 pandemic, but the method can also be applied to testing for infectious diseases in pets. This week, Shawn & Ivan speak with Edgar Goluch of QSM Diagnostics about pseudomonas bacteria testing.Edgar recommends High Output Management by Andrew Grove (amzn.to/3AO77RU).
Learn more about Edgar at qsmdiagnostics.com
With the constant stream of news in the veterinary space, it can be difficult to know what is most important or relevant. This week, Shawn & Ivan speak with Kirk Augustine of Animal Health Digest about the curation of content for veterinary professionals.Kirk recommends It's Not About You by Tom Rath (amzn.to/3jJX5uh) & Cracking the Code to Leadership by G. Thomas Herrington, Patrick T. Malone & James Georges (amzn.to/3AB4kvu)
Learn more about Kirk at animalhealthdigest.com.
What does the future of work in veterinary medicine look like? How can we best serve clients over the next decade? This week, Shawn & Ivan welcome Marcie Whichard of the Veterinary Innovation Council to discuss this year's Veterinary Innovation Summit.
Marcie recommends The Future of the Professions by Richard Susskind & Daniel Susskind (amzn.to/2TT16n8).
Learn more about Marcie at veterinaryinnovationsummit.com.
How might veterinary clinics be able to optimize their payment and inventory processes to create more convenient experiences? This week, Shawn & Ivan are joined by Dr. Mark Olcott of VitusVet to talk about merchant services for veterinary clinics.Mark recommends Crossing the Chasm by Geoffrey Moore (amzn.to/3j0nQdC).
Learn more about Mark at vitusvet.com.
Pet records can be a useful source of information to help veterinary clinics make business decisions, but this data is often just siloed off and not acted upon. This week, Shawn & Ivan chat with Chelsea Rhoads of IVEE about data consolidation platforms.Chelsea recommends Let's Revive the Golden Rule by Karen Armstrong (bit.ly/3znDC8V), Emotional Intelligence 2.0 by Travis Bradberry & Jean Graves (amzn.to/36RYt81) & Born to Run by Christopher McDougall (amzn.to/36RrmkH).
Learn more about Chelsea at iveesoftware.com.
Video content can not only be used to entertain within the veterinary clinic; there's also a huge opportunity for education. This week, Shawn & Ivan chat with Dr. Philippe Moreau of Medi-Productions about engaging pet owners with video content.Philippe recommends To Sell Is Human by Daniel Pink (amzn.to/3wFvVct) & The No Asshole Rule by Robert Sutton (amzn.to/36zAdYa).
Learn more about Philippe at mediproductions.com.
Cats are far less likely than other animals to be brought into veterinary clinics, but they still need to have their health looked after. This week, Shawn & Ivan speak with Sajna Massey of Sylvester AI about AI-based remote patient monitoring.Sajna recommends Working Backwards by Colin Bryar & Bill Carr (amzn.to/36zjIvr).
Learn more about Sajna at sylvester.ai.
Startups present innovative solutions to challenging problems, but there are many challenges in developing both a successful product and company. This week, Shawn & Ivan speak with Jason Scott of Google about trends in the startup ecosystem.Jason recommends Never Eat Alone by Keith Ferrazzi & Tahl Raz (amzn.to/3Ab9miV) & Building For Everyone by Annie Jean-Baptiste (amzn.to/3AeZTqx).
Learn more about Jason at startup.google.com.
A recent study has found that there can be a negative correlation between client satisfaction and mental health in vets. This week, Shawn & Ivan speak with Alan Robinson of VetDynamics about how having high levels of empathy can lead to burnout.Alan recommends The Self-Worth Safari by John Niland (amzn.to/3gQQttJ).
Learn more about Alan at vetdynamics.co.uk.
Having diverse teams creates an opportunity to take advantage of different perspectives and experiences. This week, Shawn & Ivan speak with Dr. Kemba Marshall of Marshall Recruiting Consortium about diversity, equity, and inclusion in veterinary medicine.Kemba recommends Becoming by Michelle Obama (amzn.to/3cL6EGs).
Learn more about Kemba at marshallrecruitingconsortium.com.
In order for veterinary clinics to run smoothly, there needs to be processes, systems, accountability, and trust. This week, Shawn & Ivan speak with Dr. Kurt Phillips of City Way Animal Clinics about how to become a successful veterinary CEO.Kurt recommends Traction by Gino Wickman (amzn.to/3zfU1wV) & The E-Myth by Michael Gerber (amzn.to/3gqJBSi).
Learn more about Kurt at citywayanimalclinics.com.
To celebrate the 100th episode of the Veterinary Innovation Podcast, Shawn and Ivan are joined by podcast producer Matthew Rawle to chat about how their companies are innovating within the veterinary domain.
Shawn recommends Think and Grow Rich by Napoleon Hill (amzn.to/3fKsoEE) & Stealing Fire by Steven Kotler (amzn.to/3i95rwb).
Ivan recommends The Art of Impossible by Steven Kotler (amzn.to/3pkGRKr).
Learn more about Shawn at talkatoo.com.
Learn more about Ivan at vetintegrations.com.
This year's Veterinary Meeting and Expo is a hybrid conference across physical and digital spaces that is sure to provide a unique experience. This week, Shawn & Ivan welcome Gene O'Neill of the North American Veterinary Community to discuss innovation in virtual conferences.
Gene recommends The Goal by Eliyahu Goldratt (amzn.to/3fpo0uj).
Learn more about Gene at navc.com.
Six million dogs are diagnosed with cancer yearly, but many of the developments from human medicine aren't applied. This week, Shawn & Ivan welcome Christina Lopes, CEO and Co-founder of One Health Company and its flagship product FidoCure, to talk about transforming canine cancer research and treatment.Christina recommends The Hard Thing About Hard Things (amzn.to/3ynnu7J) and What You Do is Who You Are (amzn.to/3u7luNj), both by Ben Horowitz.
Learn more about Christina at fidocure.com.
From video conferences to virtual reality, there are an increasing number of unique and interesting ways to help educate veterinarians. Shawn & Ivan chat with Anthony Chadwick of The Webinar Vet about veterinary education in the 21st century.
Anthony recommends Trillion Dollar Coach by Eric Schmidt, Jonathan Rosenberg & Alan Eagle (amzn.to/3y1iK7D) & Factfulness by Hans Rosling (amzn.to/3uKEh27).
Learn more about Anthony at thewebinarvet.com.
Veterinary diagnostic testing can be expensive, and pet owners may not be able to easily understand the results. This week, Shawn & Ivan chat with Mark DeCourcy of Ellie Diagnostics about innovation in the diagnostic business.Mark recommends Shoe Dog by Phil Knight (amzn.to/3b4kzqz).
Learn more about Mark at elliediagnostics.com.
Ongoing research of cannabidiol is revealing not only its applications in human medicine, but in the veterinary domain. This week, Shawn & Ivan welcome Dr. Joshua Sosnow of CompanionCBD for a conversation about the use of CBD in veterinary medicine.
Learn more about Joshua at companioncbd.com.
Taking a pet's temperature and having that information automatically added to their medical record would be a huge efficiency gain. This week, Shawn & Ivan chat with Yale Zhang of Mella Pet Care about innovations in workflow through connected devices.Yale recommends Smart People Should Build Things by Andrew Yang (amzn.to/3eq76Kv).
Learn more about Yale at mella.ai.
While veterinarians deserve attention when it comes to risk of burnout, other clinical staff face many of the same challenges and are often overlooked. This week, Shawn & Ivan welcome Neha Taneja to talk about operations management and burnout.Neha recommends Why We Need Core Values by James Franklin (bit.ly/3uP5ksS).
Learn more about Neha at apawpartnership.com.
One of the biggest problems clinic owners face is figuring out what life will look like after their exit. This week, Shawn & Ivan are joined by CJ Burnett of Florida Veterinary Advisors to talk about helping veterinarians achieve financial independence.CJ recommends The 4 Disciplines of Execution by Chris McChesney, Sean Covey, & Jim Huling (amzn.to/3wBLkf5).
Learn more about CJ at flvetadvisors.com.
One Health is a collaborative and multidisciplinary approach to medicine focused on improving the health of pets, wildlife, and people. This week, Shawn & Ivan welcome Dr. Jennifer Ogeer to discuss diagnostic support of One Health principles in veterinary medicine.Jennifer recommends The Hill We Climb by Amanda Gorman (amzn.to/31Cs0jq).
Learn more about Jennifer at antechdiagnostics.com.
Blood glucose measurements are vital to keep diabetic pets healthy, but how can pet owners keep an eye on these levels at home? This week, Shawn & Ivan chat with Dr. Rebecca Silveston-Keith about using saliva for glucose monitoring.Learn more about Rebecca at vet-tab.com.
Every veterinary clinic relies on a practice management software to run efficiently, but owner preference or legacy software can impact this efficiency. This week, Shawn & Ivan speak with Dr. Tad Coles about finding the right practice management software.Tad recommends Attending by Dr. Ronald Epstein (amzn.to/38Ep89O).
Learn more about Tad at tadcoles.com.
Read the Practice Management Software Comparison at bit.ly/38HAV7n.
Not only can relief veterinarians operate as their own businesses, experiencing different hospitals can also make them better practitioners. This week, Shawn & Ivan speak with Dr. Kayleigh Foster of Roo about working as a relief veterinarian.
Kayleigh recommends VETGirl Continuing Education (bit.ly/30oY89M).
Learn more about roo.vet.
Consolidators can give first-time vet clinic owners valuable support and knowledge to ensure they can focus on veterinary medicine. This week, Shawn & Ivan welcome Steve Thomas of Vets Pets to talk about entrepreneurship and consolidation.Steve recommends The Hard Thing About Hard Things by Ben Horowitz (amzn.to/2OmgeWY).
Learn more about Steve at thevetspets.com.
House calls from veterinarians have always been popular, but they are more in demand than ever due to the Covid-19 pandemic. This week, Shawn & Ivan welcome Dr. Lisa Aumiller of HousePaws to discuss in-home veterinary care.Lisa recommends Traction by Gino Wickman (amzn.to/3aMPGqJ) & Purple Cow by Seth Godin (amzn.to/3kjzsbG).
Learn more about Lisa at housepaws.us.
Not all veterinary medicine is done at a clinic, and there are unique challenges to overcome when it comes to mobile veterinary service. This week, Shawn & Ivan chat with Jarrett Bolden of YourViewDr about creating a mobile-focused platform.Jarrett recommends The E-Myth by Michael Gerber (amzn.to/3k0rzrO).
Learn more about Jarrett at yourviewdr.com.
Locums are essential additions to veterinary clinics, but bringing in temporary staff may be challenging during the Covid-19 pandemic. This week, Shawn & Ivan chat with Dr. Ben Sweeney, former Founder & Managing Director of Simply Locums, about the pandemic's effect on locum work.Ben recommends Hooked by Nir Eyal (amzn.to/3qbuBvw) & Measuring What Makes Life Worthwhile by Chip Conley (bit.ly/3a9C5tb).
Learn more about Simply Locums at simplylocums.co.uk.
The Covid-19 pandemic forced many of us to adapt to remote work, which has brought a lot of unique benefits and challenges. This week, Shawn & Ivan chat with Kelly Baltzell of Beyond Indigo about maintaining work-life balance when working remotely.Kelly recommends How Great Leaders Inspire Action by Simon Sinek (bit.ly/2MmQ8Tp).
Learn more about Kelly at beyondindigopets.com.
Emergency veterinary medicine is a critical yet demanding service. This week, Shawn & Ivan speak with Dr. David Bessler of VEG: Veterinary Emergency Group about how they make frightening situations easier for both pet parents and clinic staff.
David recommends Steve Jobs by Walter Isaacson (amzn.to/3acIS42) & Nonviolent Communication by Marshall Rosenberg (amzn.to/2KUb6Z1).
Learn more about David at veterinaryemergencygroup.com.
Client communication is one of the most important things a veterinary clinic can do, but they might not go as far in facilitating it as they should. This week, Shawn & Ivan are joined by Taylor Cavanah of PetDesk to discuss effective client communication.
Taylor recommends The Challenger Sale by Matthew Dixon & Brent Adamson (amzn.to/3nZ4rKD), For Entrepreneurs by David Skok (bit.ly/38XecV4), & Spook Country by William Gibson (amzn.to/3bUHUfE).
Learn more about Taylor at https://petdesk.com/about-us/.
As a result of the Covid-19 pandemic, more pet owners than ever are turning to the internet for information about what illnesses their pet may have. This week, Shawn & Ivan chat with Dr. Susie Samuel of VetHelpDirect about online triage.
Susie recommends 21 Lessons for the 21st Century by Yuval Noah Harari (amzn.to/3nHZg1t).
Learn more about Dr. Samuel at vethelpdirect.com.
Veterinarians aren't taught in school how to run a clinic as a business, which can create a lot of stress later on. This week, Shawn & Ivan welcome Dr. Joel Parker of Veterinary Practice Solutions to talk about teaching these skills to clinic owners.
Joel recommends The Ultimate No B.S., No Holds Barred, Kick Butt, Take No Prisoners, and Make Tons of Money Business Success Book by Dan Kennedy (amzn.to/3bgyfzI) & Guerilla Marketing by Jay Conrad Levinson (amzn.to/3pT3G74).
Learn more about Joel at veterinarypracticesolutions.com.
Genetic testing is an incredibly useful way to help determine which types of illness or conditions are more prevalent in specific breeds of dogs. This week, Shawn & Ivan chat with Dr. Katie Lyttle about the business of genotyping dogs.
Katie recommends Tuesdays with Morrie by Mitch Alborn (amzn.to/3rodTtY).
Learn more about Katie at wisdompanel.com.
With 700,000 cases of lymphoma occurring in dogs in North America annually, there is a serious need to address this disease. This week, Shawn & Ivan speak with Dr. David Bruyette of Anivive about creating a pharmaceutical to help treat lymphoma.
David recommends Team of Rivals by Doris Kearns Goodwin (amzn.to/3pm7Ynn).
Learn more about David at anivive.com.
A career in veterinary medicine doesn't have to be limited to clinical practice or ownership. This week, Shawn & Ivan speak with Dr. Anna Reddish of the American Veterinary Medical Association about some of the different career paths that are available.Anna recommends Everyday Leadership (bit.ly/2WmKORd) & This Is Day One (amzn.to/2KynxZI) by Drew Dudley.
Learn more about Anna at avma.org.
One of the biggest forms of media over the past half-decade has been the podcast. This week, Shawn & Ivan welcome the hosts of the Veterinary Viewfinder Podcast, Dr. Ernie Ward & Beckie Mossor, for a conversation about podcasting in the veterinary space.Ernie recommends Stealing Fire by Steven Kotler & Jamie Wheal (amzn.to/3mYc3ND).
Learn more about Ernie & Beckie at drernieward.com.
Home delivery of food and medicine is highly convenient, but there wasn't much way for veterinary clinics to be involved. This week, Shawn & Ivan speak with Dr. Jamie Crittall of VirtualRecall about the creation of a home delivery platform for clinics.Jamie recommends I Am Pilgrim by Terry Hayes (amzn.to/3mudNhk) & The Effective Director by Neville Bain (amzn.to/2JuSLRt).
Learn more about Jamie at virtualrecall.com
How can digital marketing and content creation grow veterinarians an audience of hundreds of thousands of people? This week, Shawn & Ivan speak with Dr. Andrew Jones of The Internet Pet Vet about finding success in the highly competitive world of YouTube.Andrew recommends The 7 Habits of Highly Effective People by Stephen Covey (amzn.to/3fMumTn), The 4-Hour Workweek by Timothy Ferriss (amzn.to/39fyPMR), Peter McKinnon's YouTube Channel (bit.ly/2Jd83tT) & Sunny Lenarduzzi's YouTube Channel (bit.ly/3m7ZFdy).
Learn more about Andrew at theinternetpetvet.com.
There's nothing easy about putting on an event, especially when it's coordinated across multiple continents. This week, Shawn & Ivan speak with Dr. Melanie Barham of the Global Veterinary Career Summit about the experience of running a global event.Melanie recommends Disrupters by Dr. Patti Fletcher (amzn.to/3nDli5E).
Learn more about Melanie at globalveterinarycareersummit.com.
Telerehab is an innovative service where veterinarians share information and plans for how to treat animals without needing to go on hands-on with them. This week, Shawn & Ivan chat with Dr. Sherry Johnson of eCORE about the practice in the equine space.Sherry recommends How Great Leaders Inspire Action by Simon Sinek (bit.ly/2IsNuJt).
Learn more about Sherry at equinecore.com.
Burnout is a huge problem within the veterinary industry, but how can we go about tackling it? In a special episode of the show, Shawn & Ivan discuss the findings from Ivan's MBA dissertation and how the lean methodology can help clinics with burnout.Ivan recommends Lean Veterinary Practice Management by Dr. Chip Ponsford (amzn.to/3l10JPI) & The Lean Startup by Eric Ries (amzn.to/2I5IASt).
The survey results are available at vetintegrations.com.
With so little time for veterinarians to speak with individual clients, how can clinics build strong relationships with them? This week, Shawn & Ivan speak with Sebastian Gabor of Digitail about how better communication with clients leads to more trust.
Sebastian recommends Predictably Irrational by Dan Ariely (amzn.to/3kR3WS9).
Learn more about Sebastian at digitail.io.
It's projected that three years from now, there will be over six million veterinary cases a year in North America that require a radiologist. This week, Shawn & Ivan speak with Dr. Seth Wallack of Vetology about using AI to help meet this demand.Learn more about Seth at vetology.ai.
There's a veterinary app for every aspect of a pet's health, but it's not convenient at all to split your attention between multiple platforms. This week, Shawn & Ivan chat with Roy Stein of BabelBark about consolidating apps into one ecosystem.Roy recommends The Hard Thing About Hard Things by Ben Horowitz (amzn.to/3jZWgMX).
Learn more about Roy at babelbark.com.
Cultured meat products have gained significant popularity in the past few years, but how might that science be applied to pet nutrition? Dr. Shannon Falconer of Because Animals joins Shawn & Ivan to discuss the advantages of serving pets cultured meat.
Learn more about Shannon at becauseanimals.com.
Cytology has long been a diagnostic tool that takes days to produce results. This week on the show Shawn & Ivan chat with Asher Fink, the President of ScopioVet, a digital microscopy company that is turning cytology into a point-of-care diagnostic tool for veterinarians.Asher recommends Blitzscaling by Reed Hoffman (amzn.to/33gbKGs).
Learn more about Asher at scopiolabs.com.
In an era of physical distancing, with workshops and trade shows cancelled or postponed, where are veterinarians turning to grow their skills and learn? This week, Shawn & Ivan chat with Dr. Megan Kelly of OnlinePetHealth about online education.Megan recommends Purple Cow by Seth Godin (amzn.to/2FYhhZk).
Learn more about Megan at onlinepethealth.com.
Teleconsulting gives veterinarians an easy way to get a second opinion if they're not sure about an illness or injury. This week, Dr. Kristin Welch of DVM Stat Consulting joins Shawn & Ivan to talk about teleconsulting and incorporating it in clinics.Kiristin recommends Elevate by Robert Glazer (amzn.to/3iF8fi1).
Learn more about Kristin at dvmstat.com.
Telemedicine may be relatively new for veterinary clinics, but it is an essential part of supporting veterinary workers in remote areas. This week, Shawn & Ivan chat with Dr. Apryle Horbal of VetNOW about providing diagnostic support for native species.Apryle recommends A Story of Conflict, Renewal, & Hope by Emmanuel De Merode (bit.ly/32gXDQW) & the Harvard Business Review (bit.ly/3imfDis).
Learn more about Apryle at vetnow.com.
Before the Covid-19 pandemic, many veterinary clinics downplayed or ignored the advantages of telemedicine. This week, Shawn & Ivan are joined by Dr. Jessica Vogelsang to talk about the service's wider adoption as a result of the pandemic.
Learn more about Jessica at pawcurious.com.
Despite the importance of pet insurance, only 2% of pets in North America are insured. This week, Shawn & Ivan chat with Christopher "Woody" Mahwinney of Pawlicy Advisor about the need for greater education around exactly what pet insurance is and does.Woody recommends What Being a Veterinarian Really Takes by Dr. Melanie Bowden (bit.ly/3hyTgG3).
Learn more about Woody at pawlicy.com.
Opening a new chain of veterinary clinics is a massive and difficult undertaking - especially during a global pandemic. This week, Shawn & Ivan are joined by Paul Camilo of Your Pets Vets to chat about scaling a clinic's culture and choosing a tech stack.Paul recommends 3 Things I Learned While My Plane Crashed by Ric Elias (bit.ly/31drOrr).
Learn more about Paul at yourpetsvets.com.
When many companies approach the sales process in the same way, there's an opportunity to offer a model that is better suited to specific veterinary clinics. This week, Shawn & Ivan speak with Michael Hyman of Rhapsody about innovation in business models.Michael recommends Entangled Life by Merlin Sheldrake (amzn.to/3kGQwsb).
Learn more about Michael at petabyte.technology.
One of the most important things in life is knowing how to handle money, but it can be a huge blind spot. This week, Shawn & Ivan chat with Isaiah Douglass of ID Financial Planning and Wealth Management about financial planning for veterinarians.
Isaiah recommends Atomic Habits (amzn.to/3fxYMXm) & the 3-2-1 newsletter (bit.ly/39Y7Cg9) by James Clear.
Learn more about Isaiah at idfinancialplanning.com.
Microscope slides are famously fragile. What if you could digitize them and instantly send them to a licensed pathologist for review? This week, Shawn & Ivan are joined by Dr. Aaron Wallace of Lacuna Diagnostics to talk about digital cytology.
Aaron recommends Deep Work by Cal Newport (amzn.to/3eOOfGU) & The Founder's Dilemmas by Noam Wasserman (amzn.to/2BjOz31).
Learn more about Aaron at lacunadiagnostics.com.
Why would you spend your marketing budget convincing people to come to your clinic when others are already willing to do so? This week, Shawn & Ivan sit down with Rivers Morrell to dig into marketing automation, ROI, and the power of Google.Rivers recommends The Future We're Building - and Boring by Elon Musk (bit.ly/2ZKTxiE).
Learn more about Rivers at vetmarketingpro.com.
Many organizations offer platforms to connect relief veterinarians with clinics, but what might an alternative look like? This week, Shawn & Ivan are joined by Dr. Andrew Heller of Independent Vets to chat about building a company of relief workers.Andrew recommends Tools of Titans by Tim Ferriss (amzn.to/2CiEOCt).
Learn more about Andrew at independentvets.us.
Veterinarians are happy to buy software that does useful things, but they may be too busy to learn to actually use it. This week, Shawn & Ivan speak with John Craig of EponaTech about applying artificial intelligence to their veterinary imaging platform.John recommends Deep Medicine by Eric Topol (amzn.to/2VWbrws).
Learn more about John at eponamind.com.
How can we use technology to make veterinary clinics more efficient with less work? This week, Shawn & Ivan sit down with Dr. Caleb Frankel of Instinct Science to discuss his approach to workflow optimization and the importance of user experience.Caleb recommends the blogs of Paul Graham (bit.ly/2Bx0zy1) & Seth Godin (bit.ly/2YRobXe).
Learn more about Caleb at instinct.vet.
Discovering the specific breed of a cat by swabbing its cheek may seem like a fun curiosity, but that knowledge may have long-term effects. This week, Shawn & Ivan chat with Dr. Chris Menges of Basepaws about genetic testing and applying it in-clinic.Chris recommends Thing Explainer by Randall Monroe (amzn.to/31gVFQc).
Learn more about Chris at basepaws.com.
You can have all of the data in the world, but it's not going to do any good unless you can apply what it teaches. This week, Shawn & Ivan speak with Dr. Jonathan Lustgarten of VCA about veterinary informatics and using data to answer questions.
Jonathan recommends The Road Not Taken by Robert Frost (bit.ly/37GnAKA).
Learn more about Jonathan at vcahospitals.com.
Today's world is more connected than ever, but are we actually connecting with others? This week, Shawn & Ivan speak with Catherine Haskins, co-founder of The Bridge Club, about building a veterinary community with a focus on relationships and engagement. Catherine recommends Work Like a Producer by Bonnie Curtis (bit.ly/2MN43P3). Learn more about Catherine at thebridgeclub.com.Check out Catherine's book, Nicknames, at amzn.to/3fcQEfh.
Every veterinary clinic is different, so how can a consolidator manage disparate clinics? This week, Shawn & Ivan are joined by Ethan Ott and Dr. Jay Price of Southern Veterinary Partners to discuss the innovations in overseeing a consolidated network. Jay recommends Masters of Scale by Reid Hoffman (bit.ly/2AA4KbM). Learn more about Ethan & Jay at southernvetpartnersllc.com.
What you do for a living and how you do it doesn't need to consist of the same thing everyday. This week, Shawn & Ivan speak with Dr. Courtney Campbell about finding new opportunities and directions for your career within the veterinary space. Courtney recommends Wildhood by Barbara Natterson-Horowitz & Kathryn Bowers (amzn.to/2zHhz3E) & What Being a Veterinarian Really Takes by Melanie Bowden (bit.ly/2ZLgJ0o). Learn more about Courtney at myvetcandy.com.
Being examined by veterinarians can make dogs anxious, and that might lead to an unsafe situation. This week on the show, Shawn & Ivan speak with Karla Engel of Pet Pawse about the process of developing a product to reduce pet anxiety during examination. Karla recommends Outliers by Malcolm Gladwell (amzn.to/2WQPhN3). Learn more about Karla at petpawse.com.
Can veterinary trade shows flourish, even with the restrictions of Covid-19? This week on the show, Shawn & Ivan welcome Julie Legred & Beckie Mossor of this weekend's Vet Team Global Stream conference to discuss creating a virtual veterinary trade show. Beckie recommends Unlocking Us by Brené Brown (bit.ly/2T2B5yk). Learn more about Julie & Beckie at vtgsconference.com.
We often forget how dangerous veterinary medicine can be - that even just taking the vitals of an uncooperative animal can carry risks. This week, Shawn & Ivan sit down with Scott Ijaz of VetGuardian to talk about developments in remote health monitoring. Scott recommends Sick in the Head by Judd Apatow (amzn.to/2A08zqa). Learn more about Scott at vetguardian.pet.
Wearables have seen a surge of adoption over the past several years, with many companies researching the medical applications for humans. Kevin Maher of VetMeasure joins Shawn & Ivan this week to talk about wearable devices in the veterinary sphere. Kevin recommends The Gifts of Imperfection by Brené Brown (amzn.to/39rZN0L). Learn more about Kevin at vetmeasure.com.
In the age of COVID-19, veterinary practices are rushing to deploy telehealth solutions and curbside care, but is there a right way? Shawn & Ivan speak with John Dillon of GuardianVets about the importance of integrating telehealth into your practice. John recommends How Great Leaders Inspire Action by Simon Sinek (bit.ly/2IGGXHI). Learn more about John at guardianvets.com.
In the midst of the COVID-19 pandemic, how can veterinary clinics continue to give animals care without putting their staff at risk? This week, Shawn & Ivan are joined by Dr. Ericka Carroll to discuss clinic workflow in a time of social distancing. Ericka recommends Emotional Intelligence by Daniel Goleman (amzn.to/2xyKm9G) and All Creatures Great and Small by James Herriot (amzn.to/2ymQT7f).
As important as it is to a clinic's finances, many employees are not fans of inventory management. This week, Shawn & Ivan are joined by Nicole Clausen of the Veterinary Inventory Strategy Network to talk about the difference that enthusiasm can make. Nicole recommends The Success Principles by Jack Canfield. (amzn.to/39W2ZkQ). Learn more about Nicole at veterinaryisn.com.
Can we apply advancements in human medicine to animals, and what does it mean to be innovative in diagnostics? This week, Shawn & Ivan chat with Dr. Stephanie Morley of Zomedica about how to fill gaps in veterinary medicine using existing products. Stephanie recommends Start With Why by Simon Sinek (amzn.to/2UYfszn) and First Follower by Derek Sivers(bit.ly/3awLhpn). Learn more about Stephanie at zomedica.com.
Hospice care has long been a staple care of human medicine, so why hasn't there been widespread adoption in the veterinary world? This week on the podcast, Shawn & Ivan chat with Dr. Shea Cox of PetHospice about the need for, and utility of, hospice care. Shea recommends Your Body Language May Shape Who You Are by Amy Cuddy (bit.ly/2UItPHY). Learn more about Shea at pethospice.com.
Due to the events that take place in the world, changes in the workflow are expected. The business will be modified, and this episode explains what clinics can do to keep operating.
Shawn and Ivan are joined by Julien Renard and Thom Jenkins to discuss what system and services employees can access from home, and what easy and quick tools can be used to ensure a smooth transition to the remote work.
Radiology is one of the most important functions of any veterinary hospital, but the need for a second opinion can make it highly inefficient. This week, Shawn & Ivan speak with Lior Kuyer of SignalPET about using artificial intelligence in radiology. Lior recommends Sapiens by Yuval Noah Hirari (amzn.to/3aeeV2k). Learn more about Lior at signalpet.com.
