Talking Automotive: Recent Episodes
Talking Automotive
Electric vehicles are supposed to be good for the environment, right? But what happens when we look at the full picture? What are some of the challenges with electric vehicles that might not be talked about? How much do they cost, and how hard is it to charge them? Are there other issues related to infrastructure and road safety that we should be thinking about? Let's talk about it.
Today we wanted to share with you some of the unexpected outcomes that come from using electric vehicles. We talk about electric vehicles and some of the challenges with electric vehicles, and update on some of the myths around electric vehicles. Mark talks about the cost of electric vehicle charging and the common myth that electric charging will be for free. We also cover other challenges in terms of impact on infrastructure such as parking garages and how the weight of electric vehicles will put older parking garages at risk of collapse. We will also discuss that due to the heavier weight of electric vehicles how this could impact things such as road safety due to electric vehicles increased acceleration, engine silence, and greater impact due to weight in collisions.
In this episode we investigate the import of vehicles into Australia and the impact of Bio-Security on Car Sales. We look at vehicle contamination from stink bugs, seeds, and salt, and countermeasures to address these issues. We also look at how this slows car sales. We take a closer look at the impact of bio-security on car sales in Australia. We find out how it affects us all when it comes to sourcing our next new car or truck. If you are a dealer or OEM and are in automotive retail or just want to learn more about the industry this is a video for you.
We're excited to share a new audio. In this episode of NADA learnings with James Voortman, Chief Executive Officer of the AADA (Australian Automotive Dealer Association), James discusses some of the latest trends in the automotive industry and his learnings from attending the NADA (National Automobile Dealers Association) conference which was held in Dallas Texas, USA. James gives some take outs for dealers and OEM's. James also provides a review of the main AADA activities and legislation impacting dealers. Tune in to see what's in store for the automotive industry in the next 5 years and what you missed if you did not attend the conference!
We talk to Steven Bragg a Partner from Pitcher Partners about the future predictions 2023 of the automotive industry. Steven shares with us what he believes are the major trends and what car dealerships need to do to survive into the future. The automotive industry is changing at a rapid pace, yet not everyone has caught up to this reality. Steven gives his predictions on how the industry will look like in 2024 and beyond, and it's not all about electric cars or self-driving vehicles. Instead he talks about how dealerships can use technology to stay relevant and survive and the opportunities for those car dealerships that make the change. In this audio we discuss: - What is causing disruption in the auto industry? - What trends will dominate in 2023? - How can dealerships use technology?
Everything you need to know about pickup trucks, SUV's and the American market! Today we're talking with Tim Esterdahl, a journalist who covers the pickup truck and SUV industry in the United States, and the host of “Pickup Truck plus SUV Talk", podcast. We're going to be discussing what is happening in the American Pickup Truck and SUV market right now. We'll talk about the future of Pickup Trucks, battery electric, diesel engines, diesel electric hybrid, hydrogen, autonomous vehicles and what the future holds for Pickup Trucks and SUV's. We do comparisons with how it compares to the Australian Pickup Truck and SUV market and how it compares. I hope you enjoy this audio For more information on Pickup Truck Plus SUV Talk channel visit: https://pickuptrucktalk.com/
In this audio, we're going to teach you how to increase your earnings as a sales consultant or automotive dealer. We'll cover topics like how to market yourself, how to sell a car, and how to close a deal. If you're looking to increase your earnings as a sales consultant or an automotive dealer, then this is the video for you! We'll teach you how to market yourself, sell a car, and close a deal, so that you can achieve success in your automotive selling career through improved automotive selling techniques! As you know, the automotive industry is changing rapidly. With the rise of the internet, consumers are now able to research car models and prices themselves before they go into a dealership. We are also seeing the free supply of vehicles and discuss why this will cause sales consultants to start to struggle to sell cars. Under the anticipated new normal we look at how dealers can attract and retain sales staff? How can they engage sales consultants in training of improved selling techniques, so they're prepared for their next sale? What does good training look like? And how do we close a deal with our customers? We'll also talk about what's next for automotive selling under agency models - including how to manage the sales process, how to deal with lower quotes and the automotive selling techniques required for the future. Make sure you're covering all your bases when it comes to sales management and improved automotive selling techniques.
Today we discussing all aspects that we believe will be impacting the Australian automotive industry in 2023. We provide an economic perspective covering inflation and interest rates. Provide a market perspective and impact of supply and demand on car sales. We will discuss fleet and residual values. Look at dealer pressures and discuss how to try and judge the market., We cover supply of stock , fulfilment of orders and end with a market summary.
Welcome to the future of automotive parts. A world without auto parts stores, a world where cars drive themselves. It's pretty scary, isn't it? But what if this is the new normal? Well, in this video we talk about what that means for your business and where you can go from here. We predict some of the trends in the aftermarket and parts sector of the automotive business for 2023 and possible impacts. We'll start by looking at how the aftermarket parts market will change as electric cars become more popular. We'll then explore some opportunities that are opening up in the industry, and finally we'll discuss what you can do right now to prepare yourself for this new future. For more information visit https://partspass.app/
If you're hoping to cash in on the used car bubble, get that for sale sign on the window as soon as you can with the second-hand boom beginning to wane. For buyers the bargains are plentiful and it's all due to more new cars in the country with factories slowly returning to normal after three long years of COVID delays. Second hand cars are falling in price as supply of new vehicles increases. The surging cost of living and rising interest rates on vehicle loans are also affecting what buyers can afford to pay. Experts say new car prices are likely to start to fall in 2023, so if you need a car now is a good time to trade your old one in for a newer model before prices drop. We explore the factors that are impacting used car prices.
We're excited to announce our new audio on the agency model, which is a major shift in how the auto industry works. The automotive industry is changing, and carmakers are looking for new ways and channels to reach existing and future customers. Traditional methods and models are under pressure, creating an opportunity for innovative companies to offer new, modern, improved and more memorable experiences for existing and future customers. On our launch of Season Four of “Talking Automotive with Mark and John” podcast we are pleased to welcome Clive Prevost an internationally experienced automotive executive having held senior roles in Japan, Australia and South Africa. Clive has extensive experience in rolling out the automotive agency model and shares with us the best ways to roll the agency model out. If you are an OEM, dealer or just interested in the automotive industry this is a video for you to understand what the impact of agency model could have on the industry and your business.
Today we're going to take a look at one of the greatest Australian brands: Monaro. Monaro isn't just a car—it's an icon. We've all heard the story of how Holden created the Monaro as an answer to Ford's Falcon GT, but there's more to it than that. It turns out that this iconic vehicle has been around for almost 50 years and is still going strong today with over 100,000 fans who love it just as much as the day they first saw one on the road. So why do people love Monaro so much? Well, we have some theories… First, let's talk about the history of this vehicle. It was first introduced in 1966 and was designed specifically for racing enthusiasts. In fact, it won every race it entered for three years straight! In this audio we explore a story about enthusiasts and why the Monaro is such an important Australian brand and why people love it so much.
If you’re an automotive dealer, you know how important your automotive dealer brand is. What do you do if you have a damaged reputation? If a brand has a major hiccup, you need to understand the essence of the situation and how people feel about it. Really research it and get into the detail. First thing to do if it was the dealer fault is to apologise. Be authentic, honest and open. Built trust by listening. Then right the wrong. This video will show you step by step how to repair your auto reputation using simple techniques that are easy to implement every day!
If you’re an automotive dealer, you know how important your automotive dealer brand is. But what do you need to do to manage it? In this video, we’ll talk about how to align your individual automotive dealer brand with another dealer selling a similar branded product. We’ll also discuss how customer loyalty can be a powerful tool for increasing sales and driving more profit. We’ll even go over what makes a great experience for customers who come into your automotive dealership—and why they might be willing to pay more if they have one!
So, what is a brand? You might think it's a product or an ad campaign or even just a logo, but it's not. A brand is much more than that—it's the way your customers think of you. It's the image that they associate with your products and services, and how they feel when they interact with your company. The brand represents all of the intangible things that go into making your customer experience memorable and meaningful.
Automotive branding is an essential part of creating a successful automotive business. But where do you start and how can it fall apart? What if you have no experience in branding? In this video, we'll walk you through step by step what you need to know about automotive branding and how to brand your dealership business to create a brand your customers will LOVE! Branding isn't just about the logo—it's ensuring that the whole customer experience matches with the brand values and culture you are trying to portray. Automotive branding is more than just making sure your logo looks good; it's all about making sure your customers know exactly what they're getting when they come into your dealership. These easy strategies can be implemented for both a personal brand and business brand. "What is branding?" you may ask. I'll teach you the basics of automotive branding and what you need to do to maintain a brand when the challenges of running a business get in the way.
Are you tired of having to rely on guesswork when it comes to your digital marketing? We feel for you. It's a struggle for most businesses, but it doesn't have to be this way. At carsales mediahouse, they've got the latest digital marketing tools that provide a unique data set that allows them to assess the entire customer journey, from the moment they start researching their purchase until the moment they take that final step to buy a car. They can tell you exactly what kind of digital marketing will work for your audience when—and why. They'll get inside their heads and figure out what they want before they even know they want it. And then we'll help you deliver those answers through your digital marketing campaigns so people will actually trust you and buy your products and ensure you achieve the right outcomes! If this sounds like something that might be helpful to you or your team, then keep listening!
In this audio, we'll give you our top tips for selling cars to fleet and government. We're going to cover some of the most important things to keep in mind when selling cars. We'll talk about the importance of face-to-face meetings and events, as well as how to use social media to your advantage. If you're looking for information about how to make money selling cars or just want some general tips on how to improve your sales process, this is a great video for you!
What is a brand? What does it mean to you? We all know what a brand is, but we don't always understand what it means. Sometimes, the word "brand" gets conflated with other words—we think of it as a product, an advertising campaign or even just a promotion. But what is a brand really? And why should you care about it? In this video, we'll break down the fundamentals of branding and show you how to make sure your automotive business is on the right track when it comes to creating one.
Have you ever felt that your PR efforts are not working? Do you think that your dealership or automotive brand is falling behind in the race to stand out from the crowd?
If so, then this video is for you. In it, we'll talk about how to create better public relations by taking your audience on a journey.
Whether you're trying to reach customers who are already familiar with your brand or attract people who have never heard of it before, there are some basic principles that work every time. And this video will show you how to apply those principles to your own dealership or automotive brand today!
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Are you ready to grow your fleet business 10X faster? We know that canvassing the market and getting new customers can be a challenge, but we've got the solution. In this audio, we'll show you how to better canvass fleet customers by checking out their social media profiles, calling them up to assess their needs, and making your pitch. This is a great way to build a list of prospects, so get started today!
Bad news travels fast. This is especially true in the automotive industry. One of the most difficult parts about being an automotive business owner is having to deal with bad business press (PR) or negative stories about your company, products or services. It can be a huge hit on your reputation and sales. But there are ways to prepare for these kinds of situations and manage them when they happen. We've compiled some tips for how you can deal with bad business press (PR).
If you're a car dealer or OEM, you know that social media is key to marketing. And one of the best ways to reach your audience is through influencers and vloggers. But it can be difficult to manage these relationships, especially when you're just getting started and don't have much experience working with them. So how do you ensure that your influencer and vlogger efforts are successful? First, set goals and targets for your campaign. Then hold the influencers accountable for meeting those goals by setting up a schedule of posts and other content they'll be creating over a certain period of time. You should also choose your influencers carefully; make sure they're a good fit for your business as well as an effective presence online. Tie their involvement in your campaign to one of your prime marketing areas (like customer service or driving experience). And don't just give them a free car—include reciprocal activities like giving them access to exclusive events so they can create even more engaging content around them!
Fleet customer on-line meetings are essential for automotive businesses of all sizes. By following these tips, you'll ensure that your on-line fleet meeting is an effective and successful experience for both you and your automotive fleet customers
In this audio, we are going to teach you how to maximise your Public Relations (PR) through social media. By understanding how Public Relations (PR) works and how to use social media to your advantage, you can grow your business and reach new heights!
If you're an business owner, car dealer, or OEM, then you need to understand how Public Relations (PR) works and how to use it to your advantage. By listening to this audio, you'll learn how to create a Public Relations (PR) strategy, target your audience, and get the most out of your social media campaigns. With a little effort, you can achieve great things through Public Relations (PR) even as a tier two business!
In this audio, we're going to talk all about Public Relations (PR) and story telling and how best to leverage Public Relations (PR) to increase successful marketing of your business. We will discuss various types of public relations including paid, earned and owned. We will also discuss how to do storytelling and the need to take customers on a brand journey. We will also investigate the need to leverage assets such as product, location, events and people in the business. If you're a company senior manager or business owner in a automotive OEM or dealership and you deal with the press or do public relations (PR) then this is a audio for you. After listening to this audio, you'll be able to understand at a high level what are the key elements in developing story telling for effective public relations for your business.
In this audio, we're going to talk all about PR and Public Relations and what makes a good PR Strategy. We will explain what you need to do to create a good PR strategy. We will discuss the need for clear messaging, keeping staff on messaging and through understanding the journalists you are presenting to, know how to get them back on track. We will also discuss the need for staff engaged with the press to practice and make sure they are on point and able to react to various scenarios. If you're a company senior manager or business owner and you deal with the press or do PR and public relations then this is a audio for you. After listening to this audio, you'll be able to understand at a high level what are the key elements that go into a PR strategy!
If you're managing an automotive business or manage a marketing team, then you know that successfully managing your customer database is essential for success. In this episode of "How to manage your customer database", we're going to talk about some of the best practices for proactively marketing to your customer database without burning it out. We share the importance to do analysis of your customers instead of taking a shotgun approach to the customer database.
If you're managing an automotive business or manage a marketing team, then you know that getting a return on your digital marketing spend is essential for success. In this episode of "Elevate Your Digital Marketing to the Next Level", we're going to talk about some of the best practices for digital marketers and some of the latest trends in the industry and the tools now available to best match and target your customers. We'll also discuss some of the strategies to best understand where your customers are in the purchase funnel and deliver the right messages as the customer moves through the purchase cycle. So be sure to listen to this episode to learn about best practice for digital marketing!
If you're an original equipment manufacturer, dealer group, big dealer, small dealer or a marketer and your company markets on line then "Elevate Your Digital marketing to the Next Level" is a episode for you. After listening to this episode, you'll be able to make an informed decision about tools and platforms that are now available to digital marketers to be able to take your digital marketing to the next level!
In this episode of Understanding the Car Customer, we're talking about trends in the car sales industry and how dealers can capitalize on them. We're also looking at the customer side of the equation and how to understand them in order to deliver a great customer experience.
If you're interested in understanding the car sales industry better, then you'll want to watch this episode! It's full of information that will help you get a better understanding of the way the car sales market works, and how dealers can improve their customer experience. Thanks for watching!
In this video, we're going to talk all about Car Allowance Schemes (Grey Fleet) - Directors at Risk. We will explain the risk to Company Directors who have a car allowance scheme for employees especially in Victoria and Queensland. We will also highlight the differences between a traditional fleet, leasing company, novated lease and car allowance (Grey fleet). We delve into the obligations of Company Directors with Car Allowance Schemes (Grey Fleets).
If you're a Company Director and your company provides a car allowance scheme to employees to conduct business on behalf of the company then this video Car Allowance Schemes (Grey Flee) - Directors at Risk is a video for you. After watching this video, you'll be able to make an informed decision about whether or not your risk is covered and that you have sufficient policies, procedures which are correctly enacted in place to reduce your risk!
In this video, we're going to talk all about What is Car Subscription? What it is, how it works, and the benefits of taking out a Car Subscription.
If you're interested in a car subscription service, this is the video for you! We'll cover everything from the different types of car financing options including car leases, car share, car subscriptions to the pros and cons of each. After watching this video, you'll be able to make an informed decision about whether or not Car Subscription is for you!
If you're managing a sales team, then you know that field team management is essential for success. In this episode of Are Your Field Teams Productive?, we're going to talk about some of the best practices for field team management, and how to implement them into your business. We'll also discuss some of the challenges that field team management can create, and how to overcome them. So be sure to listen to this episode to learn about best practice for field team management!
If you manage a sales or field team and would like to know how to make the team more effective then this episode of "Are Your Field Teams Productive?" is a must for you!
In this episode of Things You Need to Know About owning an Electric Car, we talk to Steve Blunt about the things you need to know when purchasing an electric car. We share a range of insights on should you buy an electric car, how to know if buying an electric car is right for you and are electric cars really better for the environment. We cover a range of topics relating to electric cars and all aspects that need to be taken into account when purchasing an electric car.
If you're interested in learning more about the Things You need to know about owning an EV and are in the market or considering on buying an electric vehicle then this video is a must for you as part of your research!
In this episode of Why You Need to Engage the Customer, David Kain from Kain Automotive, talks about how you would approach a customer that enters your dealership and the importance to take this same approach to a customer visiting your website. David shares his insights into the need to engage the customer and build rapport and this will ultimately lead to the sale. The same must be done on-line where you need to build trust and rapport first before just trying to get the customer information and close a deal.
If you're interested in learning more about engaging the customer and best practice sales techniques then listen to our full episode with David Kain.
In this episode of Why Dealers Must Learn to Chat, Andreas Walker from UON Global, talks about the future trends in automotive. Andreas shares his insights into the changes that are happening in automotive digital trends and how this will impact both dealers and OEM's. Andreas talks about how the more the automotive industry automates the digital process the more customers want to be treated as a human and need a human person to speak to. He speaks about how it is important to build rapport and trust and the need to chat to the customer without necessarily trying to close the sale. If you're interested in learning more about the latest digital trends watch this episode of why Dealers Must Learn to Chat or watch the full episode to get an in-depth analysis.
automotive #digital #businessimprovement
In this episode of Future Automotive Digital Trends, Andreas Walker from UON Global, talks about the future digital trends that are facing the automotive industry. Andreas shares his insights into the changes that are happening in automotive digital trends and how this will impact both dealers and OEM's.
If you're interested in learning more about the latest digital trends watch this episode Future Automotive Digital Trends or watch the full episode to get an in-depth analysis.
In this episode we cover three business marketing tips to manage the effectiveness of your marketing in changing economic conditions. It is important to understand what your competitors are doing and where your customers are in your territory to be able to do effective marketing. Mark talks about your paid, owned and earned marketing tools and how to manage these. He also emphasises the difference and importance on focusing on both short and long-term marketing and the importance of seeing both digital and physical engagement with the customer as one.
In this episode The Four Trends of Mobility with ITS Norway, Jenny Simonsen talks about the four trends of mobility - autonomous driving, electric vehicles, shared mobility, interconnectivity solutions and the impact on the future.
If you're interested in learning more about mobility and the trends impacting the future of mobility, then listen to our full episode! Where Jenny shares her insights on how mobility will become more efficient and how the transport of passengers and goods will change in the future of mobility.
In this episode of The Future of Mobility Challenges with ITS Norway, Jenny Simonsen from ITS Norway talks about the future of mobility and some of the challenges being faced and how they are looking to overcome these. Jenny looks at the different mobility trends -autonomous driving, electric vehicles, shared mobility and connectivity solutions and the various future mobility projects being worked on.
If you're interested in learning more about mobility and the trends impacting the future of mobility, then watch this episode! Jenny shares her insights on how mobility will become more efficient and how the transport of passengers and goods will change in the future of mobility.
In this podcast John Buchanan, World Cup Winning Cricket Coach, talks about setting your Everest and the learnings from sport. John shares his insights on how leadership, management, and organisational skills can be applied to business.
If you're interested in learning more about how business can be learned from sport, then watch the full episode where John shares his insights on how cricket can teach leaders and managers about team work and strategic planning, and leadership. Hear about the challenges and successes that John has experienced as a world-class cricket coach and see how his lessons can be applied to your business!
In this video, John Buchanan, World Cup Winning Cricket Coach, talks about how you need to create a leadership culture and the learnings from sport.
If you're interested in learning more about how business can be learned from sport, then watch our full episode with John! John shares his insights on how cricket can teach leaders and managers about team work and strategic planning, and leadership. Hear about the challenges and successes that John has experienced as a world-class cricket coach and see how his lessons can be applied to your business!
In this episode of Can Business Learn From World Cup Cricket, John Buchanan, World Cup Winning Cricket Coach, talks about how business can learn from the sport of cricket. John shares his insights on how leadership, management, and organisational skills can be applied to business.
If you're interested in learning more about how business can be learned from sport, then watch this episode! John shares his insights on how cricket can teach leaders and managers about team work and strategic planning, and leadership. Hear about the challenges and successes that John has experienced as a world-class cricket coach and see how his lessons can be applied to your business!
In this video, we're going to be discussing efficiency in a small workshop. This video is meant for people who own or manage a small automotive service workshop. We're going to be discussing ways to manage time and resources more effectively, so that we can provide the best possible service to customers.
If you're looking to improve efficiency in your workshop and provide better service to your customers, then this video is for you! We'll discuss ways to measure and improve our performance, so that we can continue providing superior service to our community. Watch and learn, and start seeing results in your workshop!
Heikki Torvinen and Anna-Kaarina Lipsanen explain the functionality of AKA Lite Garage and how their software is able to support small service workshops. They explain why it is important to digitise the booking and management of work orders and how this improves efficiency.
We talk to Maziar Adl from Gocious on the future of product planning in automotive. In this video, we're going to be discussing some of the key changes that are happening in automotive product planning, and what you need to do in order to stay ahead of the curve.
This episode is especially important if you work in the automotive industry, or are planning to enter it in the near future. We'll be discussing the role of technology in automotive sales, marketing, and more. Make sure you tune in to learn what you need to know to stay ahead of the curve!
Mark Palavestra and John Sinclair explore the automotive "agency distribution model" and speculate how automotive distribution could change in the future. They explain what is the "agency model" and how this compares to the "franchise model" in automotive distribution. They explore possible impacts of the "agency model" in various market situations and whether the agency model will impact the amount of investment required by automotive dealers. They explain the difference between "subscription" and "car share" automotive distribution models. They discuss whether "subscription" could become the distribution model of the future in automotive. They also discuss electric vehicles and how this could impact automotive distribution
Thank you to our sponsor PrixCar Fleet Services
If you would like to get more information on any of the topics reach out to Mark Palavestra or John Sinclair on LinkedIn.
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This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeliness of the predictions discussed & is without warranty of any kind, express or implied.
Alan Crouch explains everything you need to know about automotive finance. He covers a range of topics including how does automotive wholesale floor plan finance work and why does it exist? How does automotive retail finance work and what are the key requirements for customers and dealers? What do you see as the flow in effects of the latest interest rate rises for both automotive wholesale and retail finance? What are some of the automotive finance incentives that car dealers and OEM's use and how do they work? Alan goes into detail about deposit contributions, subverted finance rates and guaranteed future values in automotive retail finance. Alan steps back to provide a synopsis of the automotive industry and the opportunities?
Thank you to our sponsor PrixCar Fleet Services
If you would like to get more information on any of the topics reach out to Mark Palavestra or John Sinclair on LinkedIn.
John's LinkedIn Profile
Shout John and Mark a coffee
Become a Patreon of talking Automotive with Mark and John
This information on this site is intended as a general reference for Internet users. It is made available on the understanding that Talking Automotive with Mark & John, as a result of providing this information, is not engaged in providing professional advice. Viewers & Listeners should seek their own advice re undertaking any commercial actions. All information in this site is provided "as is", with no guarantee of accuracy, timeliness of the predictions discussed & is without warranty of any kind, express or implied.
John Sinclair and Mark Palavestra talk to Siim Vips and Janek Prummel from Modera Automotive on the future of digital technology in the automotive sales space. Janek and Siim share what changes have happened and how automotive sales digital technology is developing and the impact this is having on dealers and OEMs. They share what … Continue reading Ep. 74: Automotive Sales Digital Technology – Where To From Here →
In this, the second parts of the interview with David Jenkins the CEO of AutoTest, John Sinclair and David talks about the future of testing for vehicle emissions and brake testing. David discusses expected changes to different measuring and testing equipment for automotive, heavy truck and mining industries. David details expected changes in legislation and … Continue reading Ep. 73 The Future of Testing in Automotive: Brakes, Suspension and Emissions →
Mark Palavestra and John Sinclair review the current business conditions of the automotive industry in Australia and what does the future hold for the automotive industry in 2023. We talk about automotive industry business conditions going forward and what are the macro and micro conditions that will impact the automotive industry in 2023.
We talk to Sud Bhatija from Spot AI about video surveillance and video intelligence and the developments and changes in the industry. Traditional video surveillance was restricted in how it could assist to improve the business but with video intelligence has created a multitude of opportunities across a number of industries. Sud talks in detail … Continue reading Ep.70: Video Intelligence vs Video Surveillance →
We talk to Christopher Nguyen from Aitomatic about cyber security and threats and challenges of cyber security in the automotive industry. Chris explains about machine learning and how this is being used to incorporate physical elements and human experience in the learning. He also speaks about what the automotive industry is doing to prevent cyber … Continue reading Ep. 69 Tackling Automotive Cyber Security →
We talk to David Wynne from EV 101 and get an update on electric vehicles and many of the myths around electric vehicles. David talks about common myths of electric vehicles and about electric vehicles being commercial electric vehicles and there practicality. He also covers other myths about electric vehicles catching fire and electric vehicles … Continue reading Ep. 67 Debunking Electric Vehicle Myths →
Mark Palavestra and John Sinclair review the current business conditions of the automotive sector in Australia and what does the future hold. We talk about automotive business conditions leading up to Covid, the current business conditions and possible changes that could come into play over the next eighteen months for the Automotive industry in Australia. … Continue reading EP 66: Automotive Post Pandemic Head Winds →
We talk to David Wynne from EV 101 and get an update on electric vehicles. David talks about the growth of electric vehicles and changes happening. He goes into detail about charging infrastructure, app developments and the current range of electric vehicles. David also talks about new electric vehicles available and pricing. He discusses the … Continue reading Ep 65: Everything You Need to Know About Electric Vehicles Charging and Range in Australia →
We talk to Andreas Walker CEO from UON Global on the relationship between the dealer and the OEM (Original Equipment Manufacturer), how this is changing and who actually owns the customer. Andreas goes into detail about how UON Global provides tools to manage the adult to adult relationship between dealers and OEM’s. Andreas also talks … Continue reading EP 64: OEM vs Dealer: Who Owns the Customer – Challenges in the Automotive Industry for Dealers and OEM →
We talk to Michael Winkler from Flipacar about the future of Used car trading. Michael talks about new initiatives in the used vehicle wholesale market for trading of used cars. Michael goes into detail how these digital initiatives can make a large difference for dealer principals to manage their used car retailing and wholesaling in … Continue reading Ep 63: The Future of Used Car Trading and Wholesaling in Automotive Dealerships →
We talk to Sean Mackenzie from Make [Sense] Global about the importance of planning for Launches and Events and how to ensure objectives and outcomes are achieved. Sean goes in to detail on a range of Launch and Event topics including how events have changed in the last 15 to 20 years, the impact of … Continue reading Ep: 62 How To Plan Successful Events and Launches →
We talk to Chris Bayman the Automotive Brand Builder Guru about what it takes to create a good brand. Chris talks about what is a good brand and what are the elements to focus on maintaining a good brand. Chris also goes into detail about how to repair a damaged brand, what are the things … Continue reading Ep 61: The Brand Builder – how to build and also repair a broken brand with Chris Bayman →
We talk to Dr Imogen Reid from the VACC (Victorian Automotive Chamber of Commerce) about gender diversity and how it plays out in the automotive industry. We cover a range of topics including why do we need to have more women in the auto industry. Imogen covers the current state of play with women in … Continue reading Ep 60: Gender Diversity Improves Your Bottom Line →
This is our first podcast of season three and we talk about automotive fleet development and the importance to continue canvassing automotive fleets even during vehicle supply shortages. We share ideas and tips of how to engage in zoom meetings with fleet customers and how to develop relationships in face to face meetings. Mark talks … Continue reading Automotive Fleet Development Post Covid →
We discuss some of the challenges with electric vehicles in Australia and what the Australian government needs to do to support electric vehicles. We investigate best practice in other markets such as Norway with regards incentives and infrastructure required to enable the quick rollout of electric vehicles. We discuss batteries and the development of batteries … Continue reading EV 101: Everything You Need To Know About Electric Vehicles in Australia →
We interview Adiba Fattah a PHD Researcher from the University of Sunshine Coast who is doing a Research Project on the Evaluation of the Franchise Model in the Australian Automotive Industry. Adiba is investigating the social exchange and the power and control between the dealer and the OEM in the franchise model. She is also … Continue reading Is it Time to Change the Automotive Dealer Franchise Model? →
We talk to Dean Courtenay about Human resources, recruitment and human capital. Dean runs Quadrant People Resources where he specialises in recruiting, search and HR support. Dean discusses Quadrant People Resources and the various services they offer. Dean gives us his view on recruitment during lockdown and where he sees it going in the future. … Continue reading How to get recruitment Right →
We discuss the future of the automotive aftersales workshop with Russell Younghusband from Getac and the latest in rugged hardware and software and how artificial intelligence and automation is making the automotive workshop more intelligent. From ruggedized hardware that will let you down less in the field and can be taken around and under vehicles … Continue reading Creating An Intelligent Workshop with Rugged Hardware, AI and Automation by Getac →
We talk to Howard Gerwin from RKLAB AG to get a greater understanding of the future of engines and fuels and various challenges to meet emissions requirements and improve CO2 and NOx emissions. Howard explains in depth the various fuels and engine applications where it would make sense to use these fuels on which engine … Continue reading The Future of Engines and Fuels: Meeting the Challenge of Climate Change, Emissions CO2 and NOx →
We talk to Howard Gerwin from RKLAB AG to get a greater understanding of diesel engines and how they work and diesel technology development to improve CO2 and NOx emissions. Howard explains diesel gate and what happened and the challenges Volkswagen faced. He goes into depth about catalytic converters, EGR, SCR and AdBlue and explains … Continue reading Can Diesel be Green? →
Join Mark and John as they discuss the challenges faced by Electric Vehicles from charring stations right through to the impact of battery disposal and rare earth metal mining on the environment.
Silvio Barbisan belongs to the Monaro Car Club and discusses why a person becomes an auto enthusiast and then why particularly a Monaro enthusiast.
This week we talk to Tony Foon to get a better understanding of the challenges in the automotive industry and its ability to attract service technicians and mechanics. Some of the highlights are why it is so important to create a career path for technicians. the need to get technicians on the tools … Continue reading Time To Get Serious About Automotive Tech Shortage with Tony Foon →
This week we get a better understanding of the challenges to manage a police car fleet. We cover a range of topics including what are the requirements of a police car to meet police force needs. We review the different police cars that make up a police car fleet and review the different requirements for … Continue reading Police Cars The Inside Story Ep 47 with Frank Melilli →
Are we right or are we wrong? What do you think the numbers will be for the Australian Automotive New Car Market in 2022. Let us know what you think are the factors that will influence the market in 2022 for new and used car sales and give us your comments below. We would love … Continue reading Business Ideas: Automotive Predictions for New and Used Car Sales in Australia for 2022 →
In Talking Automotive With Mark and John Ep 45. Mark Palavestra and John Sinclair talk to Drew Schnehage CEO from Innovation Group. Drew talks about accident and claims management services. Drew explains why it is so important to understand the data and how using the services of a company such as the Innovation Group can … Continue reading Fleet Accident and Claims Best Practice with Drew Schnehage →
In Talking Automotive With Mark and John Ep 44 Podcast, Mark Palavestra and John Sinclair talk to Andrew Myers from DTS Experience on how to Nail Outbound Sales Calls. We talk to Andrew about why sales consultants find it so difficult to make outbound sales calls and how to develop strategies to overcome this. Andrew … Continue reading How to Nail Outbound Sales Calls with Andrew Myers from DTS Experience →
In Talking Automotive With Mark and John Podcast Ep 43. Mark Palavestra and John Sinclair talk to David Hawkins CRO from Loyalty Logistix. David speaks to us about retention, loyalty and the value of getting an in-depth understanding of the data in your database and how this can be turned into real value for the … Continue reading How to Maximize ROI through Effective Loyalty with David Hawkins →
In Talking Automotive With Mark and John Podcast Ep 42. Mark Palavestra and John Sinclair talk to Kevin Abood CEO from Kevin Abood Automotive Consulting Services. Kevin goes into detail on how to improve profitability in a dealership and how to grow your business. If you liked what you heard, subscribe to the show to … Continue reading Profit Improver: How to Grow Your Business with Kevin Abood →
Mark Palavestra and John Sinclair talk about making your marketing spend more effective. If you liked what you heard, subscribe to the show to receive notifications of future shows. If you would like to get more information on any of the topics reach out to Mark Palavestra or John Sinclair on LinkedIn. Visit our website: … Continue reading Ep 41: How to make your marketing $$$ more effective →
In Talking Automotive With Mark and John Podcast Ep 40. Mark Palavestra and John Sinclair talk to George Norris from Norris Management Pty Ltd, behavioural science strategists, on the key traits of leadership. George is a corporate executive coach/mentor, writer and speaker. If you liked what you heard, subscribe to the show to receive notifications … Continue reading Ep 40: Visionary Right Brain Automotive Strategy with George Norris Executive Coach →
In Talking Automotive With Mark and John Ep 39, we talk to Santo Amoddio, Managing Director at Glass’s Information Services Australia. Santo discusses future trends in automotive, what impacts vehicle residual values and how these can be influenced and the different services they provide. If you liked what you heard, subscribe to the show to … Continue reading Ep 39: How to Maximise Residual Values with Santo Amoddio →
Welcome to episode 39: How to maximize your marketing dollars spend with John Sinclair and Mark Palavestra. John and Mark explore how to improve the effectiveness of your marketing dollars spend. By understanding your PMA and spending marketing money where you will have greatest impact. If you liked what you heard, subscribe to the show … Continue reading How to Maximize your Marketing Dollars Spend →
In Ep 8 of Talking Automotive with Mark and John, we talk to two of the owners of Modera (and our sponsors), digital experts from Estonia. Siim Vips, a digital entrepreneur involved in a number of digital startups, and Janek Prummel whose extensive career has spanned decades in the digital space. We discuss why Estonia … Continue reading Ep 8: The Future of Digital in Automotive with guests Siim Vips & Janek Prummel →
In Talking Automotive with Mark and John Ep 38, Mark Palavestra and John Sinclair review Q1 of the Auto industry. Mark goes into detail how the figures have been made up and what has impacted the market year to date. He reviews the outlook going forward and factors which could have impact on vehicle sales … Continue reading Auto Industry Insights Q1 2021 with Mark Palavestra and John Sinclair →
In Talking Automotive with Mark and John Ep 37, Mark Palavestra and John Sinclair talk to Peter Viljoen CEO of Sydsen. Peter talks about the New Car Agency model and the experiment two large brands have done in South Africa. Peter goes into what he believes are the successful outcomes of the experiment. Peter also … Continue reading New Car Agency the South African Experiment with Peter Viljoen →
In Talking Automotive with Mark and John Ep 36, Mark Palavestra and John Sinclair talk to Steve Blunt a potential electric vehicle customer. Steve asks several questions about electric vehicles and what impact it would have on his lifestyle and what he needs to know when purchasing an electric vehicle. We compare this to a … Continue reading Should I buy an Electric Vehicle? with Steve Blunt →
In Talking Automotive with Mark and John Ep 35, Mark Palavestra and John Sinclair talk about the traditional franchise distribution model. The challenges between the dealer and the OEM distributors. They discuss what the impact will be of the Agency model and how this will effect both dealers and distributors. They also delve into the … Continue reading How the Agency Model Disrupts the Australian Automotive Market with Mark and John →
Stuart Charity CEO of Australian Automotive Aftermarket Association in conversation with Mark and John. The Australian Aftermarket is a $35-billion industry and the talk ranges across the challenges and opportunities facing the industry and how the AAAA supports its members.
70% of EVs are sold to people over 50. Why is this? Listen to find out this and so much more.
In “Talking Automotive with Mark and John” Ep 32, Mark Palavestra and John Sinclair talk to Andrew Tyson General Manager at CarZapp Operations Pty Ltd. Andrew goes into detail about CarZapp a used vehicle wholesale platform for dealers. He goes into depth about the used vehicle market and the need to be able to make … Continue reading EP 32: Gaining $$$ in Used Car Wholesale with Andrew Tyson from CarZapp →
In “Talking Automotive with Mark and John” Ep 31, Mark Palavestra and John Sinclair talk to Mike Sinclair, Director of Content and Editor in Chief, from Carsales.com.au. Mike goes into detail about Motoring Journalism and how motoring journalism has evolved. He goes into depth about the relationship of motoring journalist with manufacturers and how this … Continue reading Motoring Journalism the Inside Story with Mike Sinclair from Carsales.com.au →
In “Talking Automotive with Mark and John” Ep 30, Mark Palavestra and John Sinclair talk to Gina McCartney Executive Manager Customer Excellence at Realestate.com.au . Gina goes into detail about how real estate sales have moved online. She goes into depth about the increased knowledge of customers and how the rely less on estate agents … Continue reading Ep 30: How Real Estate Sells Cars with Gina McCartney from Realestate.com.au →
In “Talking Automotive with Mark and John” Ep 29, Mark Palavestra and John Sinclair talk to James Voortman CEO of the AADA (Australian Automotive Dealer Association) and the services they provide to automotive dealers in Australia. James covers the canvassing the AADA do on behalf of dealers in Canberra at a political level. James also … Continue reading Ep 29: How the AADA Empowers the Dealer Network with James Voortman →
In “Talking Automotive with Mark and John” Ep 28, Mark Palavestra and John Sinclair discuss factors that are impacting the 2021 Australian New Car market and make some predictions, all things being equal. Mark shares with us major trends by vehicle sector and what this means for overall volume. He provides an in-depth analysis of … Continue reading Ep: 28 -2021 Australian New Car Market Predictions →
In “Talking Automotive with Mark and John” Ep 27, Mark Palavestra and John Sinclair talk to Michelle Denogean CMO with Roadster. Michele shares with us major trends in omni channel and integration into automotive. She provides an in-depth analysis of the latest trends in omni channel automotive sales and why it is necessary to be … Continue reading Integrating Omni Channel in Automotive →
In “Talking Automotive with Mark and John” Ep 26, Mark Palavestra and John Sinclair talk to Brett Stephenson Director of Business Consulting from Skyfii. Brett shares with us major trends of data intelligence and how it provides insights on customer behaviour. He provides an in-depth analysis of how to use data to measure efficiency in … Continue reading How to Measure Opportunity in the Showroom →
In “Talking Automotive with Mark and John” Ep 25, Mark Palavestra and John Sinclair talk to Marc Sibbald Sales Director. Marc shares with us major trends of the tyre industry in Australia and how the industry has been impacted by major forces such as the GFC and Covid. He explains the industry operators and various … Continue reading Ep25: The Tyre Industry Explained with Marc Sibbald of Hankooktire →
Mark Palavestra and John Sinclair talk to Andrew Harbison Director and Chief Operating Officer Isuzu Trucks Australia
Mike Whitfield Chairman Nissan Africa South and MD Nissan Egypt and President of the African Association of Automotive Manufacturers (AAAM) talks about his stellar career at Nissan Motor Corporation and the AAAM's plans to make Africa the next frontier in automotive manufacturing.
In Ep 21, Mark Palavestra and John Sinclair talk to Alexander Corne from Motorink Media. Alexander is an Automotive and Transport Industry Public Relations and Marketing Specialist shares with us the art of storytelling and how to maximise your PR and benefit from earned PR marketing activities.
Mark and John talk to Phillip Mance, Managing Director of the Alan Mance Motor Group, about the in's and out's of managing a multi-franchise dealership in the new normal.
In Talking Automotive with Mark and John Ep 19, Mark Palavestra and John Sinclair talk to Steve Zanlunghi Director of Operations, Asia Pacific, from Absolute Results about mining the gold in your database. Steve shares the in’s and outs of what is necessary to ensure a successful private VIP customer sale event at a dealership. … Continue reading How to Mine the Gold in your Database →
In Talking Automotive with Mark and John Ep 18, Mark Palavestra and John Sinclair talk to Desmond Hang CEO and Founder of carbar. Desmond debunks the myths around car subscription. Desmond provides an in-depth analysis of car subscription and how it all works. He explores the differences between a financial lease and car subscription. He … Continue reading Car Subscription Moving from Ownership to Usership →
In Talking Automotive with Mark and John Ep 17, Mark Palavestra and John Sinclair talk to David Kain from Kain Automotive. David provides a masterclass of knowledge about automotive and how to make money and sell cars. David provides a historical perspective on the lead up to Covid19 and the state of play for the … Continue reading A Masterclass in Automotive →
In Talking Automotive with Mark and John Ep 16, Mark Palavestra and John Sinclair talk to Anton van der Walt, author, keynote speaker, HR expert and mentor. Having written two books “Leadership Through My Lens” and “The Transformational Leader” leads to an interesting discussion on leaders using courage to motivate and manage staff from home … Continue reading How Courage Drives Staff Performance →
In Talking Automotive with Mark and John Ep 15, Mark Palavestra and John Sinclair talk to Gavin Houghton MD, Ron Kukler Chief Technical Officer and Howard Gerwin VP Product Development from RKLAB AG. They share insight into engine development and electric vehicles and the various challenges engine manufacturers are working with to reduce emissions. They … Continue reading Diesel Not Done Yet →
In Talking Automotive with Mark and John Ep 14, Mark Palavestra and John Sinclair talk to Mat Prestney, Director from Plumfleet. Mat shares insight into the difference between a traditional fleet and a grey fleet. How customers in traditional fleets turn their vehicles over between 48 and 60 months and normally controlled by the employer, … Continue reading The Devil is in the Details →
Mark and John talk to Ben Sullivan, head of automotive services at Potentiate. Ben shares insight into a wide range of surveys critical to the industry, covering purchase, ownership and dealerships. He talks about the data and the importance of of understanding the data for marketing and advertising. He delves into some of the key … Continue reading The Dollars are in the Data →