Talent Hub Talk: Recent Episodes
Ben Duncombe - Talent Hub
Talent Hub Talk is a podcast dedicated to giving you your Salesforce fix, featuring insights and real-life stories from Trailblazers, community leaders and those in the ecosystem with a valuable perspective to share. Talent Hub Talk is a podcast brought to you by Ben Duncombe, Founder of Talent Hub, the Salesforce Recruitment Experts
Today on Talent Hub Talk, Ben summarises the second quarter of 2026, the challenges we’re seeing with hiring, the number of roles being advertised, and where we’re seeing an uplift in activity.
He discusses what hiring managers are looking for this year and how candidates can best position themselves, as well as what market sentiment looks like as we head into the third quarter of the year.
Make sure you listen to our episode with Leo Alves, which focuses on skilling up in AI:
https://talenthubtalk.podbean.com/e/the-future-of-ai-engineering-in-salesforce-with-leo-alves
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this episode of the Talent Hub Talk podcast, we’re joined by Leo Alves, a returning guest whose last appearance focused on why Salesforce Developers need to think beyond the platform. Since then, his work has shifted from traditional CRM development into building AI-driven agents on Salesforce, including hands-on engineering with emerging systems like Agentforce.
Leo discusses Agentforce’s rapid evolution and where the platform is strong enough to build on versus where custom engineering is still required. He breaks down how AI agents are being used in real workflows, including multi-agent setups that are reshaping day-to-day engineering practices.
We look ahead to what the Salesforce Engineer role may become over the next three years, and how professionals can position themselves to stay relevant in an AI-first ecosystem
Make sure you’re following Leo here:
https://www.linkedin.com/in/leofilipealves/
You can listen to his previous chat with us here:
https://talenthubtalk.podbean.com/e/leo-alves-on-expanding-his-skillset-as-a-salesforce-developer-and-remote-onboarding-during-lockdown/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by Marcelo Marsson. Marcelo is currently the Head of the Salesforce practice at Flight Centre. We explore the roles that he has held leading up to this point, get an understanding of what a Head of Salesforce does in a huge Salesforce environment, discuss architecture best practices, Agentic AI and Agentforce, Salesforce-hosted MCP servers, Headless Slack, and more.
Make sure you’re following Marcelo here:
https://www.linkedin.com/in/marsson/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by Timo Kovala, Lead Architect for Marketing and AI for Capgemini in the Nordics and the author of A Complete Guide to Agentforce.We discussed Timo's background and journey to Architect, as well as his approach to creating and sharing content on mediums like Salesforce Ben.Then we delve into Data Cloud, Agentforce, and writing A Complete Guide to Agentforce as well as discuss how he's feeling about the Salesforce market now, and the future direction
Make sure you’re following Tim here:
https://www.linkedin.com/in/timokovala/
You can order A Complete Guide to Agentforce here:
https://www.amazon.co.uk/dp/B0G8F7H3PN
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In today’s episode, Ben summarises the first quarter of 2026, the pace of market activity, and how many people changed roles in the last few months.
He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into the second quarter of the year.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by Aiden Fernandez, and he shares his journey through the Salesforce ecosystem, discussing his early career, leadership philosophy, and the importance of team dynamics. He emphasises the need for authentic engagement with stakeholders, the challenges of hiring in a competitive market, and the critical role of AI in enhancing business operations. Aiden also reflects on the importance of validating ROI post-implementation and the necessity of building high-performing teams that are motivated and aligned with organisational values.
Make sure you’re following Aiden on his LinkedIn account!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
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In today’s episode, Ben summarises the final quarter of 2025, the pace of market activity and what the year as a whole looked like.
He discusses Salesforce job application numbers, which technologies people should be upskilling in, and what market sentiment looks like as we head into 2026.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by Bijal Solanki, co-founder and Managing Director of Cloud Alliances Group.
In this conversation, Bijal Solanki shares his extensive journey in the Salesforce ecosystem, detailing his transition from a commercial AE to a pivotal role in alliances. He discusses the evolution of Salesforce's partner dynamics, emphasising the importance of industry specialisation and the integration of AI in enhancing productivity.
Bijal also outlines effective go-to-market strategies for partners and reflects on the future of the partner ecosystem amidst changing market conditions.
Make sure you’re following Bijal here:
https://www.linkedin.com/in/bijal-solanki/
You can contact him here: bijal@cloudalliances.com
You can learn more about Cloud Alliances Group here:
https://www.linkedin.com/company/cloud-alliances-group/
https://www.cloudalliances.com/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by James Keaney, co-founder of Day One Software.
James has a pretty unique background in the Salesforce ecosystem, having worked for a customer in consulting, co-founding a Salesforce consulting business, which was acquired, and now building a Salesforce product business. Through the episode, we discuss his journey, lessons learned along the way, and also touch on AI and how he is using it to build his current business.
Make sure you’re following James here:
https://www.linkedin.com/in/jkeaney/
james.keaney@dayone.software
You can learn more about Day One here:
https://www.linkedin.com/company/day-one-software-australia/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In today’s episode, Ben summarises the third quarter of 2025, the pace of market activity and where we're making most of our placements.
He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q4.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk we catch up with Doug Merrett from Platinum7, following our last podcast episode with him 4 years ago. As a Salesforce security specialist, Doug shares some insight on recent Salesforce security challenges, security in the age of AI, and what tools and procedures he is recommending to his clients.
You can follow Doug here:
https://www.linkedin.com/in/dougmerrett/
Follow Platinum 7 here:
https://www.linkedin.com/company/platinum7/
You can find out more about Platinum 7 here:
https://www.platinum7.com.au/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, we catch up with Greg Jarrett, Founder of STACK.aero, which is a business operations technology, custom-built for Brokers and Charter Sales teams within the aviation industry, utilising the Salesforce platform.
Greg shares his journey from an early career outside of tech to becoming the Founder of an aviation-focused technology business. He reflects on the moment he spotted a gap in the market, the leap into entrepreneurship, and the unique challenges of building a product as a non-technical founder.
Greg discusses how he navigated early decisions about product development, why he chose Salesforce as the foundation for his solution, and the steps he took to go from zero coding skills to building his own product. He also opens up about how his relationship with Salesforce has evolved, the technical and non-technical hurdles faced along the way, and the realities of scaling a company in a niche market.
We explore Greg’s perspective on the AI revolution and how he’s preparing his business for the next wave of innovation.
Finally, he shares his vision for the future, including how building a product on Salesforce differs from developing for end-users or delivering consultancy work.
You can follow Greg here:
https://www.linkedin.com/in/gregstackaero/
You can find out more about Stack.aero here:
https://www.stack.aero/
You ca find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, we have part two of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx.
In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent.
If you missed the first part of this chat, make sure you go back and listen to last week's episode!
You can follow John here:
https://www.linkedin.com/in/johnnycosgrove/
You can watch the Cloudwerx YouTube channel here:
https://www.youtube.com/@Cloudwerx_APAC
Make sure you subscribe to John’s YouTube channel here:
https://www.youtube.com/@johnbernardcosgrove
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, we have part one of our chat with John Cosgrove, an AI practitioner and partner at Cloudwerx.
In this two-part series, we really delve into the world of Agentic AI, with John sharing insight on what is happening in this space, with a lot of talk about what Agentforce really is, why people need to be thinking about context engineering, what good looks like now, business cases for AI transformations, ROI, and the future for talent.
Make sure you tune in next week for part 2!
You can follow John here:
https://www.linkedin.com/in/johnnycosgrove/
You can watch the Cloudwerx YouTube channel here:
https://www.youtube.com/@Cloudwerx_APAC
Make sure you subscribe to John’s YouTube channel here:
https://www.youtube.com/@johnbernardcosgrove
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Amit Choudhary, Founder and CEO of GetGenerative.ai, who shares his extensive journey through the Salesforce ecosystem, detailing his entrepreneurial ventures and the evolution of his businesses. He discusses the impact of AI on consulting, the future of Salesforce, and the implications for the job market. Amit emphasises the need for professionals to adapt to an AI-first mindset and the importance of rethinking traditional consulting practices. He also highlights the potential for increased productivity and efficiency through AI integration, while acknowledging the challenges and fears surrounding job security in the industry.
Make sure you’re following Amit here:
https://www.linkedin.com/in/amitchou/
You can learn more about GetGenerative.ai here:
https://www.linkedin.com/company/getgenerativeai/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In today’s episode, Ben summarises the second quarter of 2025, the pace of market activity and the volume of advertised roles.
He discusses the differences between the Australian and New Zealand markets in this quarter, who he believes is hiring in volume at the moment, and what the market sentiment looks like as we head into Q3.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram@ https://www.instagram.com/talenthubglobal/
Twitter X@ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Chris Nugent and Clancy Brodrick, who discuss their backgrounds, the formation of their consulting firm We Lead Out, and the impact of AI on the consulting industry.
They explore how their experiences shaped their approach to consulting, the importance of adaptability, and the role of AI in streamlining processes. The discussion also touches on the future of consulting skills and the evolving landscape of recruitment in an AI-driven world. In this conversation, Chris and Clancy discuss the evolution of System Partners, and the impact of AI on the workforce. They emphasise the importance of adapting to new technologies, mastering prompt engineering, and the evolving roles of humans in an AI-driven world.
The discussion also addresses the need for specialisation in AI solutions and the vision for building a sustainable business that values human interaction and collaboration.
Make sure you’re following Chris and Clancy here:
https://www.linkedin.com/in/cnugent/
https://www.linkedin.com/in/clancybrodrick/
You can learn more about We Lead Out here:
https://www.weleadout.com/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this conversation, Dan Godden shares his unique journey into the Salesforce ecosystem, transitioning from a primary school teacher and pastor to a change management specialist. He discusses the importance of change management in technology adoption, the challenges faced in the Salesforce ecosystem, and the common pitfalls that lead to poor user adoption.
Dan emphasises the need for a people-centric approach in technology implementations and the significance of understanding user resistance to change. He also shares horror stories of failed adoptions and highlights the importance of building trust and communication during digital transformations.
Dan Godden also discusses the crucial role of early change management in organisational transformations, advocating for a proactive approach to change rather than reactive measures. He talks about his company, SolveSimple, which aims to simplify work processes and enhance user experience within the Salesforce ecosystem.
Dan highlights the importance of empowering platform leaders with the necessary skills to navigate the evolving landscape of technology, particularly in the context of AI. He stresses the need for human connection and empathy in the workplace, especially as AI becomes more prevalent, and encourages professionals to focus on their unique human skills that cannot be replicated by machines.
Make sure you’re following Dan here:
https://www.linkedin.com/in/dan-godden/
You can learn more about SolveSimple here:
https://solvesimple.au/
You can register your interest in the Platform Leader program here:
https://tally.so/r/mZybyoYou can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of the Talent Hub Talk podcast, we’re joined by Alice Jessop, a Technical Program Manager and the author of Salesforce Security, An Admins Guide.
In the conversation we cover Alice's early career, how she found her way into Salesforce, career pivots she made to move out of Salesforce, what brought her back and how she came to be a Salesforce security specialist. We then look at some practical tips for existing and new Salesforce Orgs, explore the Principle of Least Privilege, discuss how AI changes things and also cover Alice's book.
Make sure you’re following Alice here:
https://www.linkedin.com/in/alicehoulihan
You can find Alice’s book, Salesforce Security: An Admin's Guide, here:
https://a.co/d/04ZCYkp
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey. Part 2 focuses on the results from Salesforce managers.
You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2025-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes it means and why. He also shares how it compares to what he's seeing on the ground daily. We look at what Salesforce managers look for when making new hires, their plans for their Salesforce org in the coming months and their views on AI, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region.
Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @https://twitter.com/TalentHubGlobal
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by Part 2 next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2025-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, their views on AI, and where they most want to work, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2024 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2024-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobalClose
In today’s episode, Ben summarises the first quarter of 2025, the pace of market activity and the speed of hiring processes.
He discusses Salesforce job application numbers, what people are looking for in new roles, which technologies people are excited about, and what the market sentiment looks like as we head into Q2.
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week's episode of the Talent Hub Talk podcast, we’re joined by Param Singh, Business Systems Manager for Salesforce at Australia Post.
Throughout the episode, we discuss Param's background, his move into leadership, and what it has been like to manage a giant Salesforce environment. We unpack what a Center of Excellence is, how you prioritise with so many users, and how you assess the ROI of new Salesforce products.
Finally, we discuss how Param's passion for meditation helps him in his day-to-day job.
You can connect with Param on his LinkedIn page here:
https://www.linkedin.com/in/psingh3/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s Talent Hub Talk podcast episode, we’re joined by Michael Sullivan or Sully, as he is widely known across the Salesforce ecosystem. Sully is the Chief Growth Officer and co-owner of Think Beyond, an Australian-based Salesforce partner.
Through the episode, Sully shares his career journey, how he ended up in sales and how he found his way into the Salesforce ecosystem. Having spent several years working at Salesforce, Sully explains what made working for the business so great and how he developed his sales and leadership skills.
Sully then explains why he moved into services, how he found the transition from selling licenses to services, and how the market has evolved over the last few years. Finally, Sully talks about what attracted him to join Think Beyond as a co-owner, what makes them different, and where he sees them playing.
Make sure you’re following Michael here:
https://www.linkedin.com/in/sullynz/
You can learn more about Think Beyond here:
https://think-beyond.com.au/
https://www.linkedin.com/company/think-beyond-partners-sales-performance/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
Welcome to the 250th episode of the podcast!
In this week’s episode of Talent Hub Talk, we catch up with Matt Robison, who reflects on his journey over the past year with Lightbox Logic.
We discuss the milestones achieved, the challenges faced in the first year of business, and the importance of working on the business rather than just in it. Matt shares insights on sales metrics, the significance of staying relevant in the Salesforce ecosystem, and the complexities of the sales cycle. He also reflects on the importance of maintaining social connections while working remotely and adapting to new technologies like Data Cloud and AI.
Looking ahead, Matt sets goals for the next year and explains the balance he strives to achieve with what success looks like to him.
Make sure you’re following Matt on his LinkedIn account!
You can learn more about Lightbox Logic here:
https://lightboxlogic.com.au/
https://www.linkedin.com/company/lightbox-logic/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
Twitter X @ https://twitter.com/TalentHubGlobal
We hope you enjoy the episode!
In this week’s episode of Talent Hub Talk, the three Founders of carbonx discuss their journey from the Salesforce ecosystem to launching their own consulting firm.
Ian Calpin, Vladimir Silak and Rich Wright explore the challenges and opportunities in the market, emphasising the importance of aligning visions, defining roles, and differentiating themselves in a crowded space.
The discussion highlights their unique approach to delivering value to clients, focusing on education and empowerment rather than traditional consulting methods. In this conversation, Ian, Rich and Vlad discuss their transition from being part of a vendor ecosystem to becoming partners in the consulting space, as they overcome the challenges and opportunities presented by the evolving landscape of consulting, particularly in relation to AI and technology.
They also reflect on the importance of enabling clients to become self-sufficient while maintaining a focus on delivering high-value services, and on the future of consulting, emphasising the need for critical thinking and adaptability in an AI-driven world.
Make sure to check out carbonx here:
https://www.carbonxgroup.com/
https://www.linkedin.com/company/carbonx-data-marketing/
You can follow the Founders and speakers in this episode here:
https://www.linkedin.com/in/iancalpin/
https://www.linkedin.com/in/vsilak/
https://www.linkedin.com/in/richwright1/
You can find more content from us at Talent Hub, here:
LinkedIn@ https://www.linkedin.com/company/talent-hub-global/
YouTube@ https://www.youtube.com/@talenthub1140
Facebook@ https://www.facebook.com/TalentHubGlobal/
Instagram @ https://www.instagram.com/talenthubglobal/
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Happy New Year and welcome back to the podcast! In this week’s episode of Talent Hub Talk, Ben provides an overview of the ANZ Salesforce market for Q4 2024, highlighting an increase in job vacancies despite ongoing redundancies.
He discusses the rising interest in Agentforce as a key topic for 2025 and the shift in job market trends towards more permanent roles.
Ben also explains the importance of upskilling and adapting to market changes as 2025 kicks off, and how you can be best placed in your own Salesforce career with the growing emergence of AI…
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In this week’s episode of Talent Hub Talk, Kei Lee shares his journey from DJ to successful Marketing Capability Lead, emphasising the importance of customer satisfaction and effective communication in consulting.
He discusses the skills necessary for success, including empathy, care, and capability, and introduces his 'Golden Triangle' framework for customer success.
Kei also highlights the significance of continuous learning and the need for consultants to understand their clients deeply to deliver outstanding service.
Make sure you’re following Kai here: https://www.linkedin.com/in/kei-lee/
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In this week’s episode, we welcome back Sebastian Wagner, someone I really love catching up with and always learn a lot from.
If you don't know Seb, he is the Founder of FlowRepublic and has coached 77 Salesforce CTAs through their journey from aspiring CTAs to passing the Review Board. Today, Seb shares information on his experience writing The Software Architect's Edge and shares insight into the Seven Mission-Critical Skills Needed to Become the Next Tech Superstar.
You can find Seb on LinkedIn here:
https://www.linkedin.com/in/se6wagner/
And of course, purchase his book here:
https://www.amazon.com/dp/B0DM36DLYX
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In today's episode, Ben runs through a summary of our 2024 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect.
Make sure you download your copy from our website so that you have it to hand here:
https://talent-hub.com.au/2024-anz-salary-results-survey/
We hope you enjoy the episode!
In today's episode, Ben Duncombe is joined by Naomi Aldred, Managing Director @ Accenture and Head of Salesforce Business Group for Southeast Asia.
Naomi talks through her early career, and how she found her way into sales and then into the Salesforce ecosystem. She discusses leadership styles, how the Salesforce market has evolved and the increased need for cross-cloud expertise, what she does in her current role, the people she leads, the countries they cover, and how doing business differs from country to country.
Naomi then shares insight on becoming an active member of the d/Deaf and hard of hearing (HoH) community and talks through her approach to sharing her journey online. She explains some incredibly difficult decisions she has had to make along the way as well as the triumphs, and how we can all lean into being supportive friends and colleagues.
Finally, she talks about Deaf4Devs, an amazing initiative Naomi has launched at Accenture that is creating opportunities for the d/Deaf and hard of hearing (HoH) community.
You can follow Naomi on her LinkedIn page here- https://www.linkedin.com/in/naomialdred/
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In today’s episode, Ben summarises the third quarter of 2024, the pace of market activity and the speed of hiring processes.
He discusses Salesforce job application numbers, which sectors are hiring, which technologies people are excited about, plus what market sentiment is looking like as we head into Q4.
You can find more content from us at Talent Hub, here:
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In today's episode we're joined by Svet Voloshin, Salesforce CTA and Technical Architect for Booz Allen Hamilton in the US.
Svet talks through his journey, having started as an accidental Admin after an entrepreneurial venture ended, how moving into Consulting helped him and how he was thrown in at the deep end but was able to quickly progress into an Architect role.
Svet talks about learning how to fail and fail fast, how he chose different roles to help him progress towards his goal and how his CTA journey evolved.
You can find Svet at www.ludidcta.com or on LinkedIn here: https://www.linkedin.com/in/svetvoloshin/
You can find more content from us at Talent Hub, here:
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In this week's episode of Talent Hub Talk, Reid Meldrum shares his extensive career journey from corporate roles to becoming a managing director at Sqware Peg, a Salesforce consulting partner.
He discusses the challenges and strategies involved in transitioning from corporate to consulting, the importance of cash flow and profitability, and the significance of building a strong company culture. Reid also delves into the complexities of managing client relationships, navigating acquisitions, and the impact of AI on professional services.
Reid concludes with insights on personal growth and future plans.
You can find Reid on LinkedIn here:
https://www.linkedin.com/in/reidmeldrum/
You can also contact him through his email address:
reidmeldrum4@gmail.com
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In this week’s episode of the Talent Hub Talk, Ben provides insights and tips for those struggling to find a new role in the Salesforce ecosystem.
He emphasises the importance of optimising and updating documents and profiles, leveraging existing networks for referrals, taking proactive control of the job search, actively learning and developing skills, and researching and role-playing before interviews.
Ben also highlights the value of building and engaging with the Salesforce community and using social media to showcase learning and upskilling journeys.
You can find more content from us at Talent Hub, here:
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In today's episode we're joined by Chad Lieberman, Founder and CEO of FutureFuture.
Chad has been a Salesforce specialist for over 12 years, often working at the forefront of the technology and solving problems with the latest that Salesforce has to offer.
Chad talks through some of the biggest challenges he has faced over the years, how he approaches mastering new technologies and what some of the latest technologies that are really exciting him are.
We talk Data and AI, why some companies are still failing to deliver a connected customer experience, how humans will work with AI and what concerns Chad has in this space.
Finally we look at FutureFuture, where the idea came from and who Chad and the business are right for.
You can follow Chad on LinkedIn here:
https://www.linkedin.com/in/chadlieberman/
You can find out more about FutureFuture here:
https://www.futurefuture.io/
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In today's episode, we’re joined by Mikel Lindsaar, CEO and founder of StoreConnect. Mickel talks us through his background and how he came to work in the software space, and we look at where the idea for StoreConnect came from, as Mikel explains the journey from idea to product to customer.
Mikel talks through the decision to stop doing implementations themselves and to go with a partner-led implementation model as well as the challenges of standing that up alongside their certification program. Mikel gives insight into what the product is, who it is for, and how companies are really getting value from it. He also gives us a look into plans for the future.
You can follow Mikel on his LinkedIn account.
If you want to learn more about StoreConnect, check out their website.
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In today's episode, we’re joined by Kerry Townsend. Kerry is a Salesforce MVP Hall of Famer, organiser of several Salesforce User Groups and community events, and now published author, having released the Salesforce Sales Cloud Implementation Handbook.
In the episode, we explore Kerry's background, where the idea for the book came from, and then delve into some of the key messages from the book as well as top tips for Sales Cloud implementation success.
Make sure you’re following her on LinkedIn here:
https://www.linkedin.com/in/kerrytownsend1/
You can purchase Salesforce Sales Cloud – An Implementation Handbook: A practical guide from design to deployment for driving success in sales, here:
https://www.packtpub.com/en-gb/product/salesforce-sales-cloud-an-implementation-handbook-9781804619643?type=print
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In today’s episode, Ben summarises the second quarter of 2024, the pace of market activity and the speed of hiring processes.
He discusses Salesforce job application numbers and which specific job titles are being advertised, which sectors are hiring, whether contracts are being extended, plus what market sentiment is looking like as we head into Q3.
You can find more content from us at Talent Hub, here:
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In today's episode, we’re joined by Michal Komarzynski. Michal is the Global Lead for CPQ and Salesforce Industries at IBM, currently based out of Miami. We discussed Michal's background and consulting career to date, specialising in CRM Systems for Telecommunications companies.
He shares his experience working in different countries and the cultural differences he encountered. Michal also talks about the evolution of Salesforce Industries and the reception it has received in the ecosystem. He explains the concept of subscription models and how they are becoming more common in various industries.
Michal provides insights into Salesforce RLM (Revenue Lifecycle Management) and its potential impact on the market, the skill sets required for RLM projects, what is to come, and why things are changing.
Make sure you’re following him on LinkedIn here:
https://www.linkedin.com/in/michal-komarzynski/
His email is: michal.komarzynski@ibm.com
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In this week's episode, Ben discusses potential red flags which, over his years of experience working in the Salesforce recruitment space, can often be telltale signs that somebody's experience might need investigating further.
He highlights the issue of candidates holding multiple jobs simultaneously and the challenges of detecting this. He also addresses the issue of candidates fabricating their experience and provides several red flags for hiring managers to watch out for, such as certifications that cannot be verified, inconsistencies in the use of Salesforce products, and roles which might not make sense for one reason or another.
He emphasises the importance of thorough investigation and ensuring that candidates are hired based on their genuine expertise.
We hope you find the episode useful!
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2024-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce managers look for in their new hires, what they're currently finding challenging, and where salaries are headed, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
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In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next fortnight, where we bring you insights from Salesforce managers. You can download your copy of the ANZ Salesforce Market Survey here:
https://talent-hub.com.au/2024-anz-salesforce-market-survey/
In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day. We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2023 survey on our website to see how the market has evolved over the last 12 months:
https://talent-hub.com.au/2023-anz-salesforce-market-survey.pdf/
We hope that you enjoy the episode!
You can find more content from us at Talent Hub, here:
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In today's episode, we’re joined by Vipul Jain, Australia's latest Salesforce Certified Technical Architect, to discuss his early career, what first attracted him to a role in IT and how he came to find the Salesforce ecosystem. He explains how he made the transition from Developer to Architect, and what he learned from moving to Australia.
Vipul shares with us why he wanted to be a Salesforce CTA and how that journey played out for him, how he had to learn to be a better storyteller and lastly, he details the lessons that he took and learned from his journey to CTA that he wants to pass on to others.
You can follow Vipul Jain on LinkedIn here:
https://www.linkedin.com/in/vipul-jain-26667b48/
You can find more content from us at Talent Hub, here:
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In today's episode, we’re joined by Matt Robison. Matt is the founder of Lightbox Logic and the creator of Marketing Cloud Connect Toolbox, which has recently been listed on the Salesforce AppExchange. Matt came back on the show to tell us all about his journey of building the Marketing Cloud Connect Toolbox, where the idea came from, how he approached building it whilst being in employment, what the AppExchange process was like,and tips he would share with others looking to build a product.
Make sure you’re following Matt on LinkedIn here:
https://www.linkedin.com/in/matt-robison-salesforce/
You can find out more about Lightbox Logic here:
https://lightboxlogic.com.au/
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In today’s episode, we summarise the first quarter of 2024, the pace of market activity and the speed of hiring processes.
We discuss Salesforce salaries, the split between contract and permanent opportunities, job application numbers and the number of relevant candidates for Salesforce roles. We look at which specific types of Salesforce partners are still hiring and growing, and why, and which Salesforce skills, in particular, are most in demand as we head into Q2.
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In this week’s episode, we’re joined by Nikhil Karkra, who shares his journey as a Front-end Developer in the Salesforce ecosystem. He discusses his education and early career, including his transition to IT and front-end development.
Nikhil explains the role of a Front-end Developer in Salesforce and the challenges they face, such as keeping up with JavaScript frameworks and building responsive and accessible designs. He highlights the evolution of front-end development in Salesforce, from the Aura framework to Lightning Web Components (LWC) and Lightning Web Runtime (LWR). Nikhil emphasises the importance of HTML, CSS, and JavaScript fundamentals in front-end development and the need to stay updated with new frameworks. He also discusses the role of low-code development tools like OmniStudio and the importance of UX knowledge for Front-end Developers.
Nikhil shares his content on YouTube and his blog, and he encourages aspiring Front-end Developers to start with Trailhead and explore other resources.
Make sure you’re following Nikhil on LinkedIn here:
https://www.linkedin.com/in/nikhilkarkra/
You can find his blog and YouTube channel here:
https://www.youtube.com/@salesforcetroop
https://www.salesforcetroop.com/
You can find more content from us at Talent Hub, here:
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In today’s episode, Andy Forbes and Joseph Kubon discuss the impact of AI on Salesforce professionals and the role of consultants in the AI era. They share insights into how they met and their journey of writing a book on AI in 'ChatGPT for Accelerating Salesforce Development', with authors Philip Safir and Francisco Falder.
They explain how AI can be utilised in various aspects of the Salesforce ecosystem, how they first became interested in AI and how they use it day to day. The conversation highlights the potential of AI to accelerate value delivery, improve efficiency, and enhance decision-making. Andy and Joseph emphasise the importance of understanding the limitations and risks of AI and the need for human validation and testing.
Overall, the conversation provides valuable insights for Salesforce professionals looking to leverage AI in their work.
Make sure you’re following Andy and Joseph on LinkedIn:
https://www.linkedin.com/in/andyforbes/
https://www.linkedin.com/in/sforcerocker/
You can purchase a copy of the book 'ChatGPT for Accelerating Salesforce Development' here:
https://packt.link/YI57e
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In today’s episode of Talent Hub Talk, we’re joined by Eduardo Ferrao. Eduardo is a Senior Salesforce Healthcare Consultant and has an incredible story from working as a Pediatric ICU Nurse to transitioning into systems and now delivering Salesforce Health Cloud transformations. It was fascinating to hear more about Eduardo and his journey and how he is able to make a difference in the healthcare space.
Throughout the episode, Eduardo highlights the importance of soft skills and how his nursing background has been valuable in his consulting role. He explains the potential use cases for Health Cloud in healthcare and the complexities of healthcare projects.
The conversation with Eduardo covers the challenges of displaying correct information in digital solutions, the stress and potential adverse outcomes in healthcare, and Eduardo's journey and ability to add value in a different career.
Make sure you’re following Eduardo on LinkedIn here, and we hope you enjoy the chat!
https://www.linkedin.com/in/eduardo-ferrão-08050123b/
Episode takeaways:
- Transitioning to a new career is possible by leveraging existing knowledge and skills.
- Soft skills, such as communication, critical thinking, and adaptability, are transferable and valuable in different industries.
- Healthcare projects have unique complexities due to the industry's digital maturity, regulatory requirements, and specific integration protocols.
- Domain knowledge and understanding the language and requirements of healthcare are crucial for successful project implementation.
- Perspective is gained by comparing the stress and challenges of different roles, putting things into context.
- Displaying correct information in digital solutions is crucial, especially in healthcare where adverse outcomes can occur if the wrong information is presented.
- Eduardo Ferrao's journey showcases the ability to transition to a different career while still adding value in the health space. The conversation highlights the importance of sharing stories and experiences to inspire and educate others.
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In today's episode of Talent Hub Talk, we’re delighted to be joined by Jennifer Tai, an experienced senior Salesforce Business Analyst who has been in the Salesforce ecosystem for many years.
In this conversation, Jen shares her journey from Computer Engineering to becoming a Business Analyst in the Salesforce ecosystem. She discusses the evolving role of a Business Analyst and the importance of being solution-agnostic. Jen emphasizes the need for curiosity, people skills, and continuous learning in the role. She also explores the differences between a Functional Consultant and a Business Analyst, highlighting the importance of understanding the broader technology landscape. Jen provides insights into running effective workshops, building rapport with stakeholders, and the impact of remote work on business analysis.
She offers advice for those interested in pursuing a career as a Business Analyst, so make sure you’re following Jen on LinkedIn here if you’re interested!
We hope you enjoy the episode!
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, October to December 2023 as we finish up the calendar year.
He touches on job vacancies, which type of Salesforce consultancies he’s seen grow, as well as scale back, and analyzes why this might be.
We look at what has been key to hiring successfully, and how the Salesforce contract market in particular has been tracking.
We share which skillsets have proven to be the most challenging to source and hire for, his forecast for 2024, as well as the impact that AI has been having on the Salesforce job market.
Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!
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In today's episode, we look back on some of the highlights from 2023.
Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have.
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This week on the Talent Hub Talk we’re joined by Sohail Sikora, Salesforce CTA and Founder of December Technologies.
In the episode, he shares insight into his early career and the 14 years he spent with Salesforce itself. Sohail explains the roles he played in that time, explains his involvement in the foundation of the CTA program, and what his own CTA experience was like. He describes what he saw in the very best Salesforce professionals he worked with when he was the Vice President and Services Lead, a role that saw him oversee hundreds of Salesforce specialists.
Finally, Sohail talks about his current business, December Technologies and the problems they are solving. He discusses why there is a need for vertical CRMs in regulated industries, why he isn't building on Salesforce, his approach to building a team, and what he is most excited about for the future.
You can follow Sohail’s journey on his LinkedIn page!
Check out December Technologies here:
https://www.linkedin.com/company/techdecember/
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In today's episode of Talent Hub Talk, we’re joined by Matt Chambers. Matt is a Managing Director, leading the ANZ Salesforce Business Unit for a global professional services organisation.
During the chat, we discuss Matt's journey from Salesforce Consultant in the UK to Managing Director for the ANZ region following a relocation to Australia, and everything in between. We delve into the world of services, sales, specialisms, selling to Senior Executives, plus the differences between product and services sales. We also look at the importance of having Salesforce product knowledge in a sales role.
Finally, Matt gives his view on the Salesforce market in Australia at present and where he sees opportunity, and shares more about what is exciting him professionally for the future.
You can find Matt’s LinkedIn page by clicking here!
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In today's episode, we’re joined by Igor Kudryk - the Founder of Cloud Prism, which is a business focused on teaching Salesforce Administrators how to code.
Igor explains when he first became interested in programming, how he learned to code, and how he found studying Computer Science. Igor initially focused on Java and spent a period working with JavaScript, and he explains how this benefited him when he first came to work with Salesforce.
We discuss front and backend development and ponder whether Salesforce Developers should specialise or be full stack.
Igor explains where the idea for training Salesforce Administrators how to code came from, what the fundamentals are that people should focus on, what people struggle with, and how he sees Salesforce Flow impacting the roles of Developers and Administrators in the future.
You can find Igor Kudryk on his LinkedIn page!
Make sure you find out more about the courses Igor teaches at Cloud Prism!
Igor hosts his own podcast, Salesforce Stories, and you can also follow him on his YouTube channel, Apex Igor!
You can find more content from us at Talent Hub, here:
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We hope you enjoy the episode!
In today's episode, we welcome back Jakub Stefaniak, Salesforce CTA and now-published author.
We discuss Jakub's new book, the Salesforce AppExchange Success Blueprint, and Jakub shares years of knowledge on building successful applications for the Salesforce AppExchange.
In today's episode, we are delighted to be joined by Chad Dorshorst, a Salesforce Higher Education SME and Senior Director for Redpath Consulting.
Chad talks through his early career in higher education and how he first came across the Salesforce platform. He shares how the Salesforce platform was able to solve challenges he was facing in his role and how he invested time and effort into expanding his knowledge as well as opportunities to use the platform.
Chad explains how his domain knowledge in education set him up for success when he moved into a consulting role and how having experience in the industry was welcomed by clients. Chad then provides some insight into how the Salesforce offering for Higher Education has evolved over the years and what makes implementing Salesforce in this industry different to other industries.
Having joined Salesforce directly in 2019, Chad describes the roles and responsibilities that he held, talks about his new role at Redpath Consulting, and explains what excites him about working with the Salesforce platform today.
We hope that you enjoy the episode and recommend that you follow Chad on his LinkedIn page!
In today's episode, Ben runs through a summary of our 2023 ANZ Salesforce Salary Survey Results. He interprets the numbers, points out trends, and gives the story behind why some might not be what you'd necessarily expect.
Make sure you download your copy from our website so that you have it to hand!
We hope you enjoy the episode!
In today's episode, Ben runs through the release of our 2023 ANZ Salesforce Salary Survey results. He explains why we first wanted to do a Salesforce salary survey, why it has taken time to get the final results out there, who the results are for, and what you should do with them.
In this week’s episode, we’re joined by Jonathan Fox, a Salesforce Technical Architect and Golden Hoodie recipient based in the UK.
We discussed how he has found success in the Salesforce ecosystem having transitioned from a career in the military in 2019, and his journey coming from a completely non-technical background.
He shares tips and advice on how he became a Salesforce Developer, how he worked for Salesforce as a Solution Engineer, and now works as a Technical Architect.
This chat with Jonathan is full of useful advice as well as inspiration for others who are looking to build a career in the Salesforce ecosystem.
Make sure you’re following him on his Linkedin page and we hope you enjoy the episode!
In this week's episode, we're joined by Mike Wheeler, a previous guest who we've invited back to explore how he has seen the Salesforce Administrator role change and develop in the past and how he expects it to change in the future.
Mike shares some really interesting thoughts and insight around how he sees the Salesforce platform evolving, how AI can make an impact on the different Salesforce roles, and his take on some of the announcements that came out of Dreamforce.
Make sure you check out Mike's courses by clicking here!
We hope you enjoy the episode!
In this week's episode, we cover everything you need to know about Salesforce contracting, how to find and secure opportunities, how to get set up, and how to make yourself marketable.
In this week's episode, we're joined by Stephen Church, a Salesforce Administrator based out of the US, who we asked to come onto the show because of the content that he puts out regarding Salesforce flow.
We explore Stephen's background, how his career got started and how he found his way into the Salesforce ecosystem. Stephen talks about how he came across Salesforce flows, how he got comfortable building the automations and shares some best practice around building flows, different considerations, the different types of flows that are available, and how other people can get comfortable building them.
We hope you enjoy the episode and if you want to reach out or follow Stephen, you can do so on his LinkedIn page!
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, July to September 2023.
He touches on skillsets in demand, Salesforce projects, and how Salesforce salaries are tracking.
Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode!
In this week's episode, we’re joined by Julian Joseph, a lead Salesforce DevOps Engineer.
Through the episode, we hear about how Julian found his way into the Salesforce space, initially working as an Administrator before gravitating towards QA and testing roles. Julian explains some of the nuances to Salesforce testing and explains how his passion for automation eventually led him from testing into DevOps and whether this is a jump that many people make.
DevOps is often seen as technical, so Julian explains the skill sets required to work in this space, and shares some advice as to why non-technical Salesforce professionals may benefit from learning scripting.
Julian talks us through how he has approached his recent job search, how he automates certain tasks, the kind of questions he asked in an interview to assess culture fit, and some recent additions to his LinkedIn profile and resume that make an impact with potential hiring managers.
We hope you enjoy the episode and make sure you follow Julian on LinkedIn and his other social media accounts!
In this week's episode of the Talent Hub Talk, Ben Duncombe explains some of the common interview mistakes he hears Salesforce professionals make and how to avoid them!
Are you out of ideas about how to research a company prior to your interview, or unsure whether to refer to what 'we' did or 'I' did in your last project? We have all of the answers to steer you in the right direction - we hope you enjoy the episode!
This week on the Talent Hub Talk, we’re joined by Grant Ongstad. Grant is an experienced Salesforce professional based out of Phoenix, Arizona, and he is someone we reached out to having seen his content on LinkedIn.
In the episode, we explore Grant's early career, how he came from a non-technical background but found his way into the Salesforce consulting space, and what he recommends non-technical people learn or focus on if they're looking for a Salesforce career.
Grant shares why he spends a lot of time fixing Salesforce orgs, what he looks for when he starts with a new customer, and when companies should look for external support if their Salesforce platform isn't functioning smoothly.
We hope you enjoyed the episode and you can find Grant out on LinkedIn.
This week we’re joined by Michael Aird, an experienced Salesforce Program leader. Mick talks us through his early career and how he first came to work with the Salesforce platform, we discuss how he moved into consulting and how having a background on the business side of Salesforce projects has helped him. Mick explains his view on how close to the technology a project or program manager needs to be, details what a program manager is really responsible for, and provides some insight into his ways of leading and his approach to managing people.
We hope you enjoy the episode and make sure you’re following Mick here!
In today's episode, we’re joined by Adrian Vogt and John Arnold from MTX Group. Through the episode, we discuss the rise of managed services across the Salesforce ecosystem. We cover who can benefit from managed services, what companies should be aware of, and why internal teams should not fear external managed service partners.
You can find both Adrian and John on their LinkedIn pages!
We hope that you enjoy the episode!
In today's episode, we’re joined by Kristian Jørgensen, Salesforce Solution Architect and the author of the Salesforce End-to-End Implementation Handbook.
We discuss Kristian's early career and the various roles he held before finding his way into the IT industry and building a Salesforce career. He shares his first exposure to Salesforce, why he decided to move into a Salesforce role full-time, and how he progressed from Functional Consultant to Solution Architect.
Kristian explains what he noticed about Salesforce projects that led him to write the End-to-End Implementation Handbook, what some of the key upfront decisions are that can impact a Salesforce project success, how a company goes about estimating ROI on a Salesforce project, and what factors influence the decision around project delivery models.
Finally, Kristian explains what a Salesforce Centre of Excellence is, how BAU should really be viewed, and shares some tips for companies transitioning out of project mode.
You can follow Kristian on his LinkedIn page and purchase a copy of the Salesforce End-to-End Implementation Handbook by clicking here!
We hope you enjoy the episode!
In today’s episode of Talent Hub Talk, Ben Duncombe shares some tips around asking questions in your Salesforce interview from a job seeker's perspective.
This is your opportunity at the end of an interview or throughout it to ascertain whether this is really the right environment, role, and team for you. They also convey to the hiring manager that you’re interested, have a natural curiosity, and have prepared for your interview with them.
We give you some ideas of useful questions to ask, and why.
We hope you find this episode useful!
In today's episode, we are joined by Alexander Lapa, Founder of Dryad Consulting and Salesforce Architect. Alex shares insight into what first attracted him to a flourishing career in IT, before taking two years out to travel the world.
We find out why Alex chose to focus on Salesforce and not-for-profits on his return to Canada and how he structured his business as a successful solo Salesforce Consultant.
Alex talks about how he splits his time in Canada and Spain living the digital nomad life, and how he shares with customers his ways of working.
He also provides advice for anyone who may be interested in running a similar business, how he had to change his pricing model, and the importance of having a specialism.
You can find out more from Alexander if you follow his LinkedIn page.
We really hope you enjoy the episode, and we also recommend checking out Alex's podcast- Agents of Nonprofit, as well as his newsletter!
In today's episode, we’re joined by Lars Malmqvist, Salesforce CTA, and twice-published author. We cover a breadth of topics in this episode, including his passion for studying, his career through consulting, launching and scaling a Salesforce services business that became a product business, becoming a CTA, writing to Salesforce books, and much, much more.
Lars blew us away with all that he has achieved in his career and we genuinely question when he finds time to sleep. A really, really interesting episode and we hope you enjoy it!
You can follow Lars Malmqvist on his LinkedIn page!
We’d like to thank FlowRepublic for their support in bringing you this episode and you can find out more about their programs on their website.
Enjoy the episode!
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, April to June 2023. He touches on vacancy volumes, redundancies, job applicant numbers, managed services offerings, and how Salesforce salaries are tracking.
Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode.
In today’s episode of the Talent Hub Talk, we’re joined by Sandhya Mangrulkar, Senior Manager and Salesforce CTA.
Sandhya shares the details of her early career, how she came to work with Salesforce, and what she has seen to be the differences between working both onshore and offshore. She talks through her different Salesforce roles and how she had focused on certain products and industries before finding her way into the pre-sales space.
Sandhya explains the benefits and drawbacks of working in a pre-sales role when it comes to attempting the CTA. She explains where her gaps were and describes what it was like to pass the CTA Review Board. Finally, Sandhya shares what is next for her in her career!
You can follow Sandhya Mangrulkar on her LinkedIn page.
We’d like to thank FlowRepublic for their support in bringing you this episode and you can find out more about their programs on their website!
Enjoy the episode!
In today's episode, we’re joined by Mark Good, AI expert and Founder of AI Force Training.
Mark provides fascinating insights into the world of AI and explains how Salesforce professionals are currently using GPT tools and where opportunities exist for future transformation. He talks us through some of the key points from the Salesforce AI Day and shares the vision of his company, AI Force.
We learned a lot from this conversation with Mark, including the best ways to approach interacting with Chat GPT, and we hope you get as much from the conversation as we did.
You can follow Mark on his LinkedIn page!
For more information and updates on his company, you can follow AI Force Training on Linkedin.
GPT Dreamin’ is happening in August 2023 and you can find out all the details at gptdreamin.com.
Enjoy the episode!
In today's episode, we're joined by Waruna Buwaneka, a Salesforce CTA and Enterprise Architect. Waruna talks us through his education and early career, including his initial exposure to consulting and some of his early lessons.
We discuss what Waruna learned from working in a family-run business for several years and how he had a varied and broad role when he returned into the consulting world, and why this was beneficial.
Waruna explains why he wanted to pursue the CTA and what gaps he identified that he had when he started the journey. He shares how he benefited from being part of a CTA study group and how his skillset grew.
Since becoming a CTA Waruna has stepped into an Enterprise Architect role, so we discuss why this appealed to him, what he does day to day, and how it feels to work with a broader audience, who may not necessarily understand the significance of the CTA, or the sacrifices it takes to achieve it.
You can follow Waruna on his LinkedIn page.
We'd like to thank our episode sponsors, FlowRepublic for their support in bringing you this episode and you can find out more about their programs on their website.
We hope you enjoy the episode!
In today's episode, we are delighted to be joined by Chris Pearson, an Enterprise CRM Applications Director.
Chris talks us through his early career, how he came to work with the Salesforce platform, and what the transition into leadership was like for him. We discuss the importance of still staying close to the technology as your responsibilities and teams grow, and what changes when you manage bigger and bigger environments.
Chris provides some tips on what a Salesforce Leader can do to make a quick impact when joining a new business, how he approaches building trust with team members, and talks candidly about some of the team retention challenges he faced over the last couple of years.
Finally, Chris shares some advice on working with Salesforce Partners and Account Executives and discusses about leadership lessons he wishes he knew earlier in his career.
You can connect with Chris on his Linkedin page!
We hope you enjoy the episode.
In today's episode, we catch up with long-term Talent Hub friend, USA-based Salesforce Recruiter, Christopher Hopper, for a chat about Salesforce recruiting in the current market.
We look at both the USA and ANZ markets and delve into topics such as what’s happening with Salesforce salaries, the current timeframes to fill Salesforce roles, and whether there is a demand for industry-specific product knowledge.
We regularly catch up with Chris on the podcast as he's a popular voice with our listeners and it’s useful to cross-reference the US and ANZ markets. There are several previous episodes that we have recorded at past Dreamforce events and throughout the year with him, including candid chats, predictions, and observations. If you've missed any of these, then head back through the show to catch up on what you missed.
Chris comes from a technical background himself which gives him a unique insight. You can find him on his LinkedIn page!
Enjoy the insights!
In today's episode, Ben answers the questions he's asked most frequently, such as is there currently an oversupply of available candidates? Are companies offering employer-sponsored visas for overseas applicants? And what exactly is a "hidden" job market?
We hope you find this insight useful and that you enjoy the episode!
In today's episode, we’re joined by Martin Vyskocil, a Salesforce CTA and Associate Partner at IBM in the UK. Martin talks us through his early career, how he came from a non-I.T. background initially and explains how working in different sales support manager roles has actually benefited him in his Salesforce career.
Martin explains how he first came to work in I.T., why he felt the company gave him the opportunity to take on a leadership role at the time, and what he first made of Salesforce when his company moved to the platform from Oracle.
Having spent a number of years with one company, Martin shares what attracted him to the consulting space and how working for Salesforce compared to working with more recent Salesforce partners.
Finally, Martin opens up on his CTA journey, how it played out, and how he tackled health and scheduling challenges along the way, leading him to be in Review Board preparation mode for a considerable period of time. He reflects on what this meant for his mental health, what it felt like to finally pass, and goals that are important to him now.
We hope you enjoy the episode and you can connect with Martin on his LinkedIn page.
We'd like to thank our sponsors FlowRepublic for their support in bringing you this episode!
In today's episode of Talent Hub Talk, we’re joined by Anita Hedges, Social Impact Lead for Merkle in New Zealand. Anita provides insight into her early career, how she came to work with Salesforce, and what she had initially focused on.
We discuss how she came to focus on sustainability before stepping into the Social Impact Lead role and why this was important to her. Anita talks us through Net Zero Cloud, what it is, and how it can be used, as well as how she sees the market growing in this space.
As part of Anita's sustainability focus, she is also the head of the sustainability council at Merkle. She explains the changes the business has made and the impact these changes are having.
Finally, Anita describes the work that she does with not-for-profit businesses and the enjoyment she gets from working in the social impact space compared to previous roles.
We hope you enjoy the episode and you can connect with Anita on her LinkedIn page!
In today's episode, we're joined by Srini Munagavalasa, a Vice President for the Salesforce COE at MUFG Financials and the author of the Salesforce Business Analyst Handbook.
Through the episode, we discuss how Srini moved into customer-facing business engagement roles, having started his career as a Developer in SAP. We look at what has made him passionate about the role of a Business Analyst, who in the Salesforce team he feels needs Business Analysis skills, and how he differentiates between a Business Analyst and a Functional Consultant.
We discuss key factors to successful Salesforce projects, what you can learn from failed projects, and how Srini stays on top of releases and the latest and greatest from Salesforce.
We hope you enjoy the episode, and make sure you're following Srini on his Linkedin page!
Click here so you can purchase Srini's Salesforce Business Analyst Handbook!
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce managers.
Click here to download your copy of the ANZ Salesforce Market Survey!
In this podcast episode, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day.
We look at what Salesforce managers are prioritising when making new hires, how many expect to expand their teams in the next 12 months, and which Salesforce-related Clouds/products are predicted to see the most growth, amongst other data points.
Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other areas of the world.
You can also take a peek back at our 2022 survey to see how the market has evolved over the last 12 months, by clicking here!
We hope that you enjoy the episode!
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce professionals, followed by next week, where we bring you insights from Salesforce managers.
Click and download your copy of the ANZ Salesforce Market Survey!
In this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day to day.
We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points.
Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2022 survey on our website to see how the market has evolved over the last 12 months.
We hope that you enjoy the episode!
In today's episode of Talent Hub Talk, we’re joined by Anand Narasimhan, the CTO at S-DOCS with 15 years of experience previously working for Salesforce.
He was the 11th person to become a Salesforce CTA globally and has sat as a judge on numerous CTA Review Boards, including being involved in judging the first 10 CTAs ever to pass.
Anand shares his insights into how he first came to work in the Salesforce ecosystem, and we dive into topics such as A.I. and how he sees tools like ChatGPT and EinsteinGPT being used in enterprise.
Anand explains where he sees opportunity for development and advances in the internal collaboration space in the context of apps such as Slack and which issues he’s currently seeing which are slowing down internal operations.
Finally, Anand explains what he is most excited about for his future and his CTO role at S-Docs.
You can connect with Anand on his Linkedin page.
We hope that you enjoy the episode!
In today's episode of the Talent Hub Talk, we are delighted to be joined by Wendy Zveglic, a Senior Manager of Solution Engineering at Salesforce. Wendy talks us through how and why she transitioned from a successful career in finance to becoming a Solution Engineer at Salesforce, without prior experience in an IT role.
She explains what the first few months were like, what she felt Salesforce saw in her, and what made her different in the ways she was able to add value to her customers.
Having progressed to leading teams of Solution Engineers in her role, Wendy explains what is it about the leadership role she finds so rewarding, and how she keeps developing her style and effectiveness as a leader. She also defines what successful leadership looks like in her eyes.
Finally, Wendy shares details of the Latino Force Initiative and why she is so passionate about it, and offers advice for anyone looking to transition their career or undertake a new challenge.
You can connect with Wendy on her Linkedin page.
We hope that you enjoy the episode!
In today's episode of the Talent Hub Talk, we are delighted to be joined by David Sinclair, Founder of CROxCRM, who has a wealth of experience in the Salesforce ISV space, and is currently helping product businesses holistically maximise their potential.
Through the episode, David provides insight into his early career and when he was first exposed to the ISV model, plus how he's seen other technology's ISV growth in comparison to that of Salesforce.
We discuss the key to success of those who have scaled their businesses successfully on the AppExchange, how companies can understand their market opportunity and the different ways of assessing it.
Having previously held Regional VP and Senior Director for ISV Sales roles at Salesforce, he provides insight on how Salesforce themselves use the platform, and tips on how you can get the most out of Salesforce yourselves.
We look at how different companies use Salesforce, chat about how it can be used the most effectively, and where some companies are missing out by not using it to its full potential.
We look at the CRO role, a title that he has previously held, how it's come about, and what the role and responsibilities entail.
Finally, David explains how CROxCRM is helping companies on their product journeys, establishing ISVs, listing on the AppExchange, and helping existing organisations to scale and grow.
You can connect with David on his Linkedin page.
We hope that you enjoy the episode!
In today's episode, we are delighted to be joined by Jordan Baucke, a Salesforce Technical Architect based in Denver.
Jordan explains how he first came across Salesforce in 2008, what interested him about opportunities in the ecosystem back then and why he has always found his way back to Salesforce after running his own startups or venturing into the world of Crypto.
Jordan talks through the differences between working in the startup world and the enterprise space, but also the similarities and how he has brought lessons from his start-up days into his current role as a Technical Architect on large programs. Jordan shares how his mindset on certifications has changed over the years, why the CTA is a goal of his, and how he has developed his own skill set and capabilities through studying for the review board.
Jordan talks about burnout and the importance of self-care and how he has become much more aware of this in more recent times.
Finally, Jordan provides some advice for Engineers starting out in their career.
You can connect with Jordan on his Linkedin page.
We hope that you enjoy the episode.
In today's episode, Ben shares a quick update on the market and what he has seen in the last quarter, January to March 2023. He touches on the contract space, the impact he has seen on the market following pockets of redundancies made within the quarter, how consultancies are currently hiring for projects, and how Salesforce salaries are tracking
Our aim is to give some context and commentary as we navigate between the headlines, and as always, we hope you enjoy the episode.
In today's episode of the Talent Hub Talk, we are delighted to be joined by Neha Nagori, a Salesforce CTA based in Dubai. Through the episode, Neha provides insight into her education and how she was assigned to a Testing role when she moved into the workforce, which made her consider moving overseas for further study and to retrain.
Neha shares how she did find her way into a Salesforce Developer role and how she grasped the opportunity and hasn't looked back. She talks about the importance of taking on uncomfortable challenges, how she personally approaches learning and shares some of the resources that have helped her. We also discuss the risk of being overwhelmed by the scale of the Salesforce ecosystem and the speed of change but highlight the importance of understanding the basics and doing them well.
Having passed the CTA Review Board recently, Neha explains how she identified the CTA as a goal and the reasons why it was important to her. Neha highlights how much Salesforce community groups helped her while preparing for the review board, and provides some advice for anyone that may be nervous about participating in these groups.
Finally, Neha talks about life as a Salesforce freelancer, the positives and challenges, as well as the different roles she has to play.
You can connect with Neha on her Linkedin page, as she is very active there.
We hope that you enjoy the episode!
In today's episode, we are excited to be joined by Christopher Hickman and Tiffany Devlin-Drye to discuss the power of being and having a mentor in the Salesforce ecosystem. Chris and Tiffany are both working as Solution Architects and have deep expertise in CPQ.
Through the episode, we discuss how they first came in contact, what made Tiffany stand out to Chris, as someone he wanted to invest time and energy in helping on her career journey, as well as what Chris' time and guidance meant to Tiffany at the time.
We look at how Tiffany has been able to grow her career and understand her own value in the market with Chris' help and insight, and explore how Tiffany has gone on to mentor other people on their own Salesforce journeys.
Finally, we ask Chris and Tiffany for some advice for anyone that may be looking to specialise in the CPQ space, an area that they both know well.
You can follow them both on their Linkedin pages: Chris Hickman and Tiffany Devlin-Drye
In today's episode, we are delighted to be joined by Joey Chan, Salesforce MVP and the Founder of Cloud Jedi.
Joey shares what first interested him in a career in IT, how he got started in the Salesforce ecosystem, and what encouraged him to start his own business only one year into his full-time working life.
We discuss the Salesforce ecosystem in the Philippines, how he differentiates his business from others, and what he looks for in new team members to ensure that Cloud Jedi are quality focussed and keep customers coming back for more.
Joey is passionate about continually upskilling and delivering value to clients on both the Salesforce and Mulesoft platforms, so we discuss why more Salesforce Developers aren't learning Mulesoft and Joey shares some insight on the new Hyper Automation Certification that is coming to market, and who it is suitable for.
If you want to connect with Joey, you can contact him on his Linkedin page.
We hope you enjoy the episode.
In today's episode, we are delighted to welcome back Emily McCowan, Salesforce CTA and Public Sector Solutions Lead.
Since the last time Emily was on the show, she has successfully passed the CTA review board, so we unpick her journey from the beginning to now.
We look at the different roles Emily has held, why she has doubled down on working in the consulting space more recently, how her CTA journey took shape, and who has inspired her along the way.
Emily talks candidly about the CTA not being a race, what needs to align for anyone pursuing it, and how certain groups like Ladies Be Architects, Women In Tech, and FlowRepublic helped her.
Finally, Emily talks about what is important to her now and what she enjoys most about working on Public Sector projects.
You can connect with Emily on her Linkedin page.
In today's episode, we are excited to be joined by Sima Samara, Senior Salesforce Developer and the recipient of the Golden Hoodie at Dreamforce 2022.
Sima shares her brave and inspiring story, from studying for 6 years to be a Pharmacist to arriving in the Netherlands as a Refugee and working as a Cleaner, before finding Blue Road Academy, where her Salesforce journey started.
Sima talks us through what the Salesforce ecosystem means to her, what it was like being awarded the Golden Hoodie during the keynote with Marc Benioff, at Dreamforce 2022, and why she is so passionate about helping others into a career in Salesforce.
You can connect with Sima on her Linkedin page.
We hope you enjoy the episode!
In today's episode, we are delighted to be joined by Daniel Sanchez, Co-Founder of 21b, a Slack Consulting business.
Daniel talks us through his early career, his roles in the Salesforce ecosystem, where he first worked with Slack, and if he saw the Salesforce acquisition coming.
Daniel shares where the idea for 21b came from and what he has seen post-acquisition that has encouraged him to build a consulting business focused on Slack. We discuss what a typical Slack project looks like, what skills are required to implement and support Slack, and what Daniel is seeing as some of the best use cases for the product.
Finally, Daniel explains where he anticipates further enhancements of the Slack platform, how he is enjoying his own entrepreneurial journey, and where he sees opportunities for 21b in the future.
You can connect with Daniel on his Linkedin page.
In today's episode, I am delighted to be joined by Nadina D. Lisbon, a Salesforce CTA and Enterprise CRM Architect in the US.
Nadina provides insight into why she pursued an education in IT, how she started her career with Salesforce and what some of her early practices were that set her up for success.
We discuss certain career moves that Nadina has made and how she has been strategic with decisions to ensure she is moving towards long-term goals. Nadina explains when the CTA first became a goal for her, why it was important to her, how the journey evolved, and the role that FlowRepublic played.
Nadina describes what the CTA Review Board was like for her, what it felt like to find out she has passed, how she understands the significance of her achievement, and how she hopes it will encourage others on their journeys.
Finally, Nadina talks about the importance of really knowing your "why" and the importance of the Salesforce community to her.
You can connect with Nadina on Linkedin and Twitter.
In today's episode, we welcome back Sam Hoult, the Founder of Dataimporter.
Sam was on the show around 12 months ago, just as he was launching the product and before he had paying customers. We invited Sam back on the show to hear how the last 12 months have been, what he has learned, how the business has grown and his plans for the future.
Sam is building the business in public, so we recommend following him on Linkedin and Twitter.
In today's episode, we are delighted to be joined by Georgii Saveliev, a Salesforce CTA and Specialist in Salesforce Industries, Communications Cloud.
We discuss Georgii's initial interest in IT, how his Salesforce journey started and what excited him about the opportunity to join Vlocity back in 2018.
Georgii passed the CTA review board while employed by Salesforce, but while specialising in Vlocity, so he explains if this specialisation was a help or a hindrance for his CTA goal at the time.
Georgii provides an overview of Salesforce Industries, Omnistudio, the differences between Salesforce Revenue Cloud and Industries CPQ and explains how he came to specialise in Communications Cloud.
Finally, Georgii provides his view on how the Salesforce Industries space will evolve, what encouraged him to take the leap and leave his role with Salesforce to start his entrepreneurial journey and why he feels it is a smart move to have a specialisation.
You can connect with Georgii on Linkedin and find the Apex Hours content that he mentions here.
In today's episode, Ben shares some insight into how he sees things taking shape in the ANZ Salesforce market this year.
In today's episode, we look back on some of the highlights from 2022.
Thank you to all of our awesome listeners and amazing guests, we hope you have enjoyed the episodes as much as we have.
Topics discussed:
(00:48) Entrepreneurial Spirit & Goal Setting;
(06:31) Giving Back To The Community & Helping Others;
(11:59) The Salesforce Community & Togetherness;
(17:07) Mental Health & Maintaining a Worklife Balance;
(22:07) Reactions to Passing the CTA Exam;
(25:00)Tips for Success.
In today's episode, Ben shares some insight into how he saw things play out in the ANZ Salesforce market through 2022.
In today's episode, we are delighted to be joined by Cedric Savarese, the Founder and CEO of FormAssembly.
Having had FormAssembly as a Talent Hub Talk podcast sponsor, it was awesome to sit down and hear more about the origin and evolution of the business. Cedric shares where the idea came from, how they identified Salesforce as a partner, and how that relationship has evolved.
Cedric also provides some insight into the current challenges that businesses are facing with data, and what the differences are between data ownership and data stewardship.
Finally, Cedric talks us through how he has approached retaining and attracting talent as well as what excites him most about what is still to come from FormAssembly.
We hope you enjoy the episode.
In today's episode, we are delighted to be joined by Roman Gorbatov, a Salesforce CTA and Principal Architect.
Roman provides some insight into his early career and how he initially discovered the Salesforce ecosystem. Having joined his current company 11 years ago, Roman explains the different roles that he has taken on over that time and how and why he decided he wanted to focus on the Architect role.
Roman spent his first few Salesforce years working on projects in Russia, so gives a glimpse into what it was like working there and what he noticed was different about the expectations in Russia compared to the US market, when he relocated to New York.
Finally, Roman talks us through why he wanted to become a CTA, how he prepared and how important having structure and guidance from FlowRepublic was. Roman also shares a story about why he ended up sitting the review board between 11 p.m. and 5 a.m., unbeknown to the panel at the time.
You can connect with Roman on Linkedin.
We hope that you enjoy the episode.
In today's episode, we are delighted to be joined by Arthur Backouche, a Salesforce Marketing Cloud Consultant based in Sydney.
Arthur talks about his early passion for start-ups and initial exposure to the world of programming and digital marketing. Arthur explains how he came to know of Salesforce, what interested him about moving into this ecosystem and what the limitations were with some of the other platforms he had worked with previously.
Many hiring managers struggle to find Salesforce Marketing Cloud professionals, so Arthur gives his view on what skills and knowledge managers should look for when they are considering candidates from other digital marketing roles.
Having successfully landed a Salesforce Marketing Cloud role, Arthur shares what he found most challenging in the new role as well as talking candidly about the difficulties he faced with his job search.
Finally, Arthur explains what he is most enjoying working with, from a Salesforce Marketing Cloud perspective, why he is posting his personal journey online and what he hopes to achieve in the future.
You can connect with Arthur on his Linkedin page.
In today's episode, we are delighted to be joined by Afreen Khan, a Salesforce CTA and Senior Manager with Accenture.
Afreen explains why she decided to study Engineering and how she positioned herself to land a Java role when she joined her first company.
Afreen talks about her experience of moving to Australia and struggling to find a Java role, which lead her to explore the Salesforce ecosystem. She explains what she first thought of the Salesforce platform and how she hoped her career would evolve after making the switch.
Having spent her career working in consulting, Afreen gives insight into how this has helped her grow and develop her skill set and explains why she decided to pursue the CTA as a goal.
Finally, Afreen shares what she learnt from the CTA journey, who she feels makes the real sacrifice, some of the best advice she was given and what it meant to her to find out that she has passed.
We hope that you enjoy the episode.
In today's episode, we are delighted to be joined by Gregory Gifford, a Salesforce MVP and the author of Automating Salesforce Marketing Cloud.
We explore Greg's early career aspirations, how he was first exposed to Marketing technology and how he has seen marketing automation evolve over the years.
Greg talks about his initial experience with ExactTarget, how the platform has expanded since the Salesforce acquisition and when he first acknowledged the power of the Salesforce community.
We look at the differences between working client and agency side, as well as discuss the skills that are required in a Salesforce Marketing Cloud team.
Finally, Greg shares some advice for anyone on the periphery of the Salesforce ecosystem and explains who will find value in his book.
For any other enquiries, you can connect with Greg on his Linkedin page.
We hope you enjoy the episode.
In today's episode, we are delighted to be joined by Christian Andrada. Christian is a Salesforce CTA and the Head of Salesforce Advisory Services for CloudGaia in Barcelona.
Christian started his career as a Java Developer, so we explore what attracted him to the Salesforce space, what experience he could lean on to make the transition and what he needed to learn.
Christian has been with CloudGaia for over 6 years, so we discuss why he has stayed and how he has benefited from the consistency of working for one partner. Over the years Christian has performed several roles so we unpick his journey, including understanding the differences between a Solution Architect and a Technical Architect role.
Finally, Christian talks us through his Salesforce CTA journey. What got him started, what it was like preparing with a newborn baby, advice for the review board and what it meant for him to pass and fulfil such a significant achievement while putting South America on the map.
If you have any questions you want to ask you can connect with Christian on his Linkedin page.
We hope that you enjoy the episode!
In today's episode, we are delighted to be joined by Wyan Carter, the Founder of Salesforce Mentor and a Leader of the Melbourne Nonprofit User Group.
Wyan is passionate about both Not for Profits and Salesforce, so we explore which passion came first and how he has been able to build a career combining the two.
Wyan has worked for large and small Not for Profits, for Salesforce Consulting partners and now runs Salesforce Mentors, so he gives some insight into what makes the NFP space so unique, complex and rewarding. We discuss tips for success when starting a Salesforce project, the Salesforce products that are often used by NFP's and Wyan shares some insight into why he started his own business and decided on the model that he did.
I think Wyan is offering a unique service to NFP's and I really think he can add significant value, on terms that work well for companies in this space.
You can find out more about Salesforce Mentor here and connect with Wyan on his Linkedin page.
In today's episode, we are delighted to be joined by Pradeep Indiresh, an Associate Partner with IBM and a Salesforce CTA.
Pradeep started his career with Siebel but transitioned into Delivery and Engagement Management roles over time. He had exposure to Salesforce from a Delivery Management experience, but had not worked in a hands-on Salesforce role, nor had he worked as a Salesforce Architect when he decided he wanted to be a CTA.
Pradeep talks us through his reasons for pursuing the CTA journey and how the journey played out.
You can connect with Pradeep on his Linkedin page.
We hope you enjoy the episode!
In today's episode, we are delighted to be joined by Mitesh Mistry, a Salesforce CTA and the CTO for VRP Consulting.
Mitesh has worked with Salesforce for around 14 years and has worked for large and small Salesforce partners, as well as directly with Salesforce for 3 years. He shares some insight into the different types of Salesforce Architect roles he has held, how working for Salesforce compares to working for a partner and why it is so important that a project has the right Architect.
Mitesh talks about the CTA credential, how it is viewed in the market and what it has meant for him. He explains what he currently does as a CTO, what he looks for in others who may be eager to progress to Architect, and why he chose to join VRP.
You can connect with Mitesh on his Linkedin page and find out more about his Salesforce journey.
We hope that you enjoy the episode!
In today's episode, we are delighted to be joined by Suraj Sreekumar, a Senior Success Architect with Salesforce, specialising in Revenue Cloud.
Suraj shares details on his early career and how his Salesforce journey started. We then explore the different hats he has worn and how being open to taking on different roles and responsibilities has been beneficial for his career.
Having spent many years working for Salesforce partners, Suraj talks about his knowledge of the partner ecosystem and gives some insight on what he feels makes a great Consultant. Suraj also details how and why he came to focus on CPQ.
Suraj has been working for Salesforce for almost a year, so he explains what his role is, shares some insight into the Customer Success team and explains why he has taken on the responsibility of being a Trailblazer Guide and why he is passionate about mentoring aspiring Trailblazers.
If you have more questions or if you want to connect with Suraj, you can contact him on Linkedin
We hope you enjoy the episode!
In today's episode, we are joined by Poonam Keswani, a Salesforce CTA and Senior Manager for Accenture.
Poonam recently became the first non-Salesforce employee to become a Salesforce CTA in India. We unpack her career, how she has progressed at different stages and look at the impact COVID has had on how the onshore/offshore model is viewed.
Poonam talks us through how she first became interested in pursuing the CTA, who inspired her and how she explained the challenge and commitment required to her family. Poonam shares how it felt to receive the results and how her loved ones reacted to the news that she had passed.
You can find out more about Poonam on her Linkedin page.
We hope you enjoy the episode!
In today's episode, we are joined by Ram Babu Singh, a Salesforce CTA and Associate Director for Accenture UK.
Through the episode we explore Ram's early interest in Engineering, whether he saw it as a long term career and how he got started in the Salesforce ecosystem. Ram talks us through the early days as a Salesforce Developer and how on site opportunity in the Netherlands really enabled him to enhance his engineering skill set.
Ram has progressed from Developer to Tech Lead and Technical Architect, so he shares some of the steps he took to improve and grow along the way. He talks about the importance of being out of your comfort zone and asking for feedback, aswell as discusses how he manages stress and burnout.
Finally Ram talks about his journey to CTA, how it played out and the lessons he learnt through the process, plus shares how valuable he found the Salesforce community and different groups that helped him achieve his goal.
You can connect with Ram on Linkedin and also find out more about the CTA Gang of Four here.
In today's episode, I am joined by Nageen Hussain, an experienced cross-cloud Salesforce Architect based in Brisbane.
We discuss what Nageen had initially wanted to do as a career, what first attracted her into the Salesforce ecosystem and why the company she first worked for was such a great environment and learning ground for numerous high-performing Salesforce professionals today.
Nageen shares some insight into the Salesforce market in Australia when she first emigrated, and how some of her previous training had prepared her for the onsite model.
Having started as a core Salesforce consultant, Nageen has upskilled and now works as a cross-cloud Architect, so we explore how and why she learnt Marketing Cloud and discuss the current barriers that may prevent others from doing the same.
Nageen has worked in large and small consulting firms as well as directly for the customer, so she shares some insight into the benefit of each environment. Finally, Nageen shares some exciting career news and talks about the studying she is doing and how it will help in her Salesforce role.
If you want to reach out to Nageen you can connect with her on Linkedin.
In today's episode, I am joined by Nageen Hussain, an experienced cross-cloud Salesforce Architect based in Brisbane.
We discuss what Nageen had initially wanted to do as a career, what first attracted her into the Salesforce ecosystem and why the company she first worked for was such a great environment and learning ground for numerous high-performing Salesforce professionals today.
Nageen shares some insight into the Salesforce market in Australia when she first emigrated, and how some of her previous training had prepared her for the onsite model.
Having started as a core Salesforce consultant, Nageen has upskilled and now works as a cross-cloud Architect, so we explore how and why she learnt Marketing Cloud and discuss the current barriers that may prevent others from doing the same.
Nageen has worked in large and small consulting firms as well as directly for the customer, so she shares some insight into the benefit of each environment. Finally, Nageen shares some exciting career news and talks about the studying she is doing and how it will help in her Salesforce role.
If you want to reach out to Nageen you can connect with her on Linkedin.
In today's episode, I am joined by Vamsi Bollineni, the CEO of Access Global Group.
We cover Vamsi's background and how he came to form Access Global. We then discuss the journey he has been on with the business, starting with partnering with other partners to then going direct-to-customer, aligning the business to specific industries, building Salesforce products and hiring and retaining staff.
You can connect with Vamsi on Linkedin and find out more about his business here.
In today's episode, I am joined by Vamsi Bollineni, the CEO of Access Global Group.
We cover Vamsi's background and how he came to form Access Global. We then discuss the journey he has been on with the business, starting with partnering with other partners to then going direct-to-customer, aligning the business to specific industries, building Salesforce products and hiring and retaining staff.
You can connect with Vamsi on Linkedin and find out more about his business here.
In today's episode, Ben shares some tips and guidance for anyone looking to land their first Salesforce role.
Ben covers transferable skills, networking, branding, meetups and more.
In today's episode, Ben shares some tips and guidance for anyone looking to land their first Salesforce role.
Ben covers transferable skills, networking, branding, meetups and more.
In today's episode, Christopher Hopper returns to the show. We discuss the impact of the current global economy on the Salesforce market, whether there is hesitancy to move roles from candidates, if contract is riskier than permanent employment and we also cover a range of other topics.
For Chris' insight and observations on the Salesforce market, we recommend that you follow him on his Linkedin page.
In today's episode, Christopher Hopper returns to the show. We discuss the impact of the current global economy on the Salesforce market, whether there is hesitancy to move roles from candidates, if contract is riskier than permanent employment and we also cover a range of other topics.
For Chris' insight and observations on the Salesforce market, we recommend that you follow him on his Linkedin page.
In today's episode, we are delighted to be joined by Katie Villanueva, a Senior Salesforce Administrator based out of the US.
We cover Katie's background, how she found her way into the Salesforce ecosystem and why she is thriving since she became a full-time Salesforce Administrator. Katie is passionate about ending the stigma around mental illness and talks openly about her own diagnosis of bipolar and explains why it is so important that mental illness is talked about.
We go over some very important topics, such as communicating openly with employers, safe spaces and the impact of working in environments where you cannot be open, plus resources that Katie has found valuable. This is a topic we feel strongly about, so we are very grateful for Katie sharing her story and pushing the need for more conversation around mental illness.
You can connect with Katie on Linkedin
In today's episode, we are delighted to be joined by Katie Villanueva, a Senior Salesforce Administrator based out of the US.
We cover Katie's background, how she found her way into the Salesforce ecosystem and why she is thriving since she became a full-time Salesforce Administrator. Katie is passionate about ending the stigma around mental illness and talks openly about her own diagnosis of bipolar and explains why it is so important that mental illness is talked about.
We go over some very important topics, such as communicating openly with employers, safe spaces and the impact of working in environments where you cannot be open, plus resources that Katie has found valuable. This is a topic we feel strongly about, so we are very grateful for Katie sharing her story and pushing the need for more conversation around mental illness.
You can connect with Katie on Linkedin
In today's episode, we are joined by Steve Baines, a Salesforce CTA and Vice President with Apps Associates in the US.
In the episode, we explore a little bit about Steve's early career, how he started in IT and then found his way into the Salesforce ecosystem. Then we focus on Steve's entrepreneurial journey, where his entrepreneurial spirit comes from and the realities of being a business owner with a family.
We discuss why Steve has been driven to start new businesses after previous exits, what some of the key factors are behind business success and explore how he balanced being a business leader with being a technical leader in the Salesforce ecosystem and staying on top of the technology.
The last couple of years have been busy and exciting for Steve, so he shares the story around merging his business with another company, and then talks about how they were then acquired by Apps Associates. Steve also discussed what the whole experience was like in the middle of a pandemic, when meeting people face to face was impossible.
Make sure you are following Steve on Linkedin.
We hope you enjoy the episode as much as we enjoyed recording it.
Dylan is a UK-based Salesforce Recruiter and Recruitment business owner. We have been connected for a while and have helped each other with a few referrals over the years, so it was great to have him on the show.
We discuss the UK and European Salesforce markets, covering contract/permanent vacancy splits, in-demand skills sets, hiring hubs, team sizes and visas. We also cover Dylan's recruitment business, WeEngage Group and why they are passionate about working with certain companies and giving back.
If you aren't already following Dylan, you can connect with him on Linkedin .
In today's episode we are excited to be joined by Jodi Hrbek, a vastly experienced Salesforce professional and the author of a new book called Rock your role as a Salesforce Admin.
Jodi shares her Salesforce career journey, how she got into this space and the roles she has held. We discuss how the role of a Salesforce Administrator has changed over the years, look at the emergence of the Platform Manager and Product Owner roles and cover how companies can work out the skills and experience they need from their Salesforce Administrator.
Jodi is passionate about helping Salesforce Administrators over-deliver without overwhelm, so she shares some tips for success when starting in a new role and business, explains the Salesforce Administrator conundrum and talks through the value that people will get from her book.
Follow Jodi on Linkedin
Find out more about the Rock your role as a Salesforce Admin here.
In today's episode we are delighted to be joined by Nisar Sultan Khan. Nisar has a unique and fascinating career story.
He is a qualified Physician, practiced medicine for several years but found opportunities hard to come by when he first moved to Australia.
He talks through how this led him into the Salesforce ecosystem and how he is now able to combine his passions for Salesforce and Healthcare in the role of Salesforce Solution Architect.
This is an episode not to be missed and I really hope you enjoy the conversation.
You can find out more about Nisar by connecting with him on Linkedin
In today's episode we are joined by Maxime Rebibo, a Salesforce B2C Commerce Cloud Specialist based in France.
We discuss what first attracted Maxime to working with Demandware, prior to their acquisition by Salesorce and then explore whether or not he saw the acquisition as a positive.
We go over the differences between the B2C and B2B offerings by Salesforce as well as looking at the skills required to work on B2C and how the development on this platform differs from coding on the core Salesforce platform.
Maxime explains the types of companies he regularly sees opting for Salesforce B2C Commerce, what makes a project complex and how Salesforce have built on and expanded the Demandware platform. Finally, Maxime talks about the challenges people face with trying to gain Commerce Cloud experience, but offers some resources that people may find useful.
Make sure you are following Maxime on Linkedin where he regularly shares Commerce Cloud related content. We hope you enjoy the episode.
In today's episode we are delighted to be joined by Sovan Bin and Olivier Rachon from Odaseva. Sovan is the Founder and CEO and Olivier recently joined the business as their Country Manager and Head of Expert Services.
We discuss how they first met and where their paths initially crossed. We then look at where the idea for Odaseva came from, what problem they were solving initially and how Sovan got the business up and running. We look at why Olivier is so passionate about the data space and the work he has done so far in his career that has led him to joining Odaseva.
Sovan explains how Odaseva have had to adapt and innovate over the years, to keep up with the changes that we are seeing with data security and regulations. We discuss what makes data complex and whether there is more to it than purely volume, and also explore the Odaseva platform and why it is so much more than data protection.
Sovan and Olivier are both highly respected Salesforce CTA's so we explore the role of a CTA and what Sovan feels a CTA should be focusing their time on and the value they can add. Finally, we hear more about the Data Innovation Forums that Odaseva runs and what they are hoping to deliver in the event later this year.
We hope you enjoy the episode.
In today's episode Ben shares a quick update on the market and what he has seen in the last 6-12 months. He touches on skills that have been in demand, the broader economy and the impact he has seen on the Australian Salesforce market, the growth achieved from some Salesforce partners, whether their is an appetite to sponsor visas and hopes for the next financial year.
We hope you enjoy the episode.
In today's episode, we are joined by Andrew Davis, Senior Director of Methodology from Copado.
Andrew has an extremely interesting background so he talks us through what life was like before he joined the Salesforce ecosystem, how he approached securing his first role and what his early Salesforce roles entailed.
Andrew shares the reasons he first became interested in DevOps, how he has seen the space grow and why companies have a strategy even if they may not know it. He explains some of the misconceptions that still exist about DevOps and talks us through the differences between Salesforce DevOps when compared to traditional DevOps.
Finally, Andrew shares some tips for DevOps success talks through some of the challenges that are holding companies back and explains his view on teams and responsibilities.
We really enjoyed hearing all of the knowledge that Andrew shared in this episode, and we recommend following him on Linkedin and his website. If you are not already aware of Copado's tools and capabilities then we also suggest checking out copado.com.
We hope you enjoy the episode.
In today's episode we are delighted to be joined by Stephano Rose, the Founder of Nexavenu.
Stephano talks about his education, why he decided to study Software Engineering and some major obstacles he had to overcome when he first started his degree. He explains why he chose Accenture when he first joined the workforce and runs though the exposure he gained working in their Mauritian office, servicing European and North American clients.
Stephano then explains why he started Nexavenu and where his entrepreneurial spirit comes from. He describes the challenges he has faced since starting the business and the skills that he has had to learn along the way. Stephano talks openly about the difficulties that arise from bootstrapping a business, why he is honest with potential new employees about his expectations from them and the non glamorous side of consulting they may face, and he also shares some tips on how others may be able to get started with their own consulting business.
Finally we talk about his plans for the future, how he aims to put Mauritius on the map and further expand his business into Africa and beyond.
You can connect with Stephano on Linkedin and find his company website here.
In today's episode, we are delighted to be joined by Sharayu Sable and Emily McCowan, two experienced Salesforce Architects working with Salesforce partners based in Melbourne.
Sharayu is a Salesforce Certified Technical Architect and Emily is currently on her journey to CTA, studying and preparing for the review board. Sharayu and Emily are both parents, and as a new parent himself, Ben was keen to understand how they balance their busy work and demanding project schedules with their family life. We talk about consulting, boundaries, guilt, prioritisation and sacrifices.
Make sure you are following Emily on Twitter and Sharayu on LinkedIn. We hope you enjoy the episode.
In today's episode, we are excited to be joined by Gourav Sood, a Salesforce CTA and the Head of Engineering and Architecture for Ingenuity in Sydney.
Through the episode, Gourav shares why he pursued a career in IT and what the first decade of his career looked like, before he found the Salesforce ecosystem. He explains how he first came across Salesforce and what he initially thought, and then how he became much more aware and interested in the platforms capabilities later in his career when he was working in an Integration Architect role, working with Mulesoft but in a Salesforce environment. Gourav then actually joined Salesforce without having worked in a Salesforce role before, so he explains what this was like and how he was able to get up to speed quickly with the internal training programs.
Gourav talks us through how he went from no Salesforce experience and 0 certifications to Salesforce CTA within 3 years. He talks about the challenges that the CTA presented and how this journey evolved for him. Finally, Gourav talks about his new role with Ingenuity, why he chose it and what skills he hopes to build within the practice over time.
You can connect with Gourav on Linkedin for his updates and we hope you enjoy the chat.
In today's episode we are joined by Atif Saad, the CTO and Co-Founder of SaasGuru.
Atif has been a client to Talent Hub in the past, and has a broad range of experience in the Salesforce ecosystem. He has worked for an end customer to deliver a Salesforce Program, joined a Consulting firm as their COO and helped them scale and realise a sale to a global Systems Integrator, where he then ran a large Salesforce practice and faced the challenges of team retention and attraction through the Covid period.
Now at SaasGuru Atif and his team are looking to solve the cloud skills crisis by creating the bridge between learning and certifications.
Atif shares insight on his career and all of the things he has experienced during his time in the Salesforce ecosystem, plus what he is most excited about with SaasGuru. Make sure you are following Atif on Linkedin and you can find more about SaasGuru and the work they are doing here - https://www.saasguru.co/
We hope you enjoy the episode.
In today's episode we are delighted to be joined by Satyashil Awadhare, a Salesforce Certified Technical Architect.
Satyashil talks us through his early career and how he fell into Salesforce having explored some different career paths. He explains what his first day as a 'Salesforce Expert' looked like and how his journey evolved, from Developer to Architect and then Salesforce Certified Technical Architect.
Satyashil explains what it was like when he first emigrated to Australia from India, and what the early challenges were. He talks us through when the CTA became a goal for him and what sparked the interest, as well as what it was like preparing for the Review Board as a Salesforce employee.
Having worked for Salesforce consulting business as well as Salesforce themselves, Satyashil explains the difference between a Program Architect and a Technical Architect role, and then explains what he is most excited about from his most recent move and a new experience, working on the customer side with Google in San Francisco.
Make sure you're following Satyashil on Linkedin for his updates and we hope you enjoy the chat.
In today's episode we are delighted to be joined by Justin Gavette, a Salesforce Platform Manager and the Atlanta Non Profit User Group Leader.
Justin shares his career journey before Salesforce, how he moved into the Salesforce ecosystem and some advice for people that come from a non technical background, who may be looking to join the Salesforce ecosystem themselves.
Justin explains what being a member of the Salesforce ecosystem has meant for him both professionally and personally. He shares some of the challenges he faced with remote working through the pandemic and we discuss depression, social anxiety and the importance of open communication in the workplace.
Finally Justin highlights some of the initiatives that he is most passionate about and the people that have inspired him most in the Salesforce community.
Make sure you're following Justin on Twitter (@sfdcjunkie__c) and his website www.sfdcjunkie.com for his updates and we hope you enjoy the chat.
In today's episode we are joined by Madhu Ramanujan and Brad Gross. Madhu and Brad are both Salesforce Architects and have recently collaborated for the Salesforce CPQ Implementation Handbook, with Madhu as the Author and Brad assisting as a Technical Reviewer.
In the episode we discuss their backgrounds, where Madhu got the idea for the book and why Brad was her choice as one of the Reviewers. We delve into CPQ space, how Salesforce's CPQ offering has evolved, where projects go wrong and considerations for designing CPQ solutions. Finally, we look at the role of an Architect and how you can set yourself up for success in a new business, as well as how the role of an Architect compares when working on the customer side to working for a partner.
We'd like to thank our episode sponsors, FormAssembly for their support in bringing you this episode.
Tired of wasting time on tedious processes? Try FormAssembly—the secure, all-in-one, Salesforce-connected data collection platform. FormAssembly helps customers streamline and automate data collection processes, enabling organizations in all industries to save an average of 55 hours each week on manual data entry. Using the platform's new Workflow Builder, non-technical users can map entire data collection workflows, eliminate inefficient processes, and make better, faster decisions—all without code or help from IT.
Visit http://formassembly.com/talenthub to learn more about the #1 enterprise data collection platform for Salesforce.
In today's episode, we're thrilled to be joined by Taryn-Lee Potgieter, Manager, PwC South Africa, Kevin Jackson, Salesforce Consultant, PwC Belgium, Sam Wadhwani, Senior Manager, PwC UK and Sebastian Wagner, CTA and Master Coach of FlowRepublic.
PwC has in recent times, worked hard to build their internal architecture capability, and as a result, has moved from zero to eight CTAs in the EMEA region. Theirs is the largest number of CTAs in one practice in the region, and so we discuss with the team the impact that the shift has had on the success that they've seen with clients, as well as the team itself.
PwC have developed their people with the support of the external training expertise of FlowRepublic and we explore the details of the initiative further, as well as the Architecture tracks currently in development to get team members CTA programme-ready.
Lastly, the PwC guests explain the value of CTAs within the business, how mentorship has played a big part in their commitment to nurturing talent, and the impact that their dedication to training has had on current team members and future hires alike.
You can check out our sponsors, FlowRepublic for details about the Elite Salesforce Academy coaching programme mentioned in this episode, and a big thank you for their support in bringing you this episode.
Make sure you're following Taryn, Kevin, Sam and Sebastian on LinkedIn for their updates and that you check out their careers pages for current opportunities. We hope you enjoy the chat!
In today's episode we are delighted to be joined by Kel Henderson, Founder of Two21 and recent Golden Hoodie recipient at Sydney World Tour.
We touch on Kel's background, how he found his way into the Salesforce ecosystem and the vision for his business, Two21. Kel is passionate about giving back, so we talk through some of the initiatives that he has driven, to help people upskill on the Salesforce platform.
Kel is a prominent figure in the Western Australia Salesforce ecosystem and he provides insight on the local Salesforce market, the talent pool and the increased interest that WA is receiving from some of the bigger Salesforce partners.
Finally, Kel explains what it was like to receive the Golden Hoodie and share the experience face to face with others at the Sydney World Tour.
Make sure you're following Kel on Linkedin for his updates and we hope you enjoy the chat.
In today's episode we're thrilled to be joined by Melissa Shepard, Salesforce CTA, Golden Hoodie recipient and Founder of Lizztech Consulting, a Salesforce consulting business based in the USA.
We discuss Melissa's background, how she first joined the Salesforce ecosystem from roles in Java and .Net, and what her career trajectory has looked like since, including a period working in product development.
We discuss the difference between a Developer or Engineer and an Architect, why she decided to pursue the CTA initially, what her personal journey looked like, and how her role has shifted since passing the Review Board.
As a Golden Hoodie recipient, Melissa shares what the acknowledgement means to her, and we also touch on her new venture, a not for profit called ScaleUp Archs. She explains what it is, and what her plans and goals are for it.
Make sure you're following Melissa on LinkedIn for her updates and we hope you enjoy the chat.
We'd like to thank our episode sponsors, FormAssembly for their support in bringing you this episode.
Tired of wasting time on tedious processes? Try FormAssembly—the secure, all-in-one, Salesforce-connected data collection platform. FormAssembly helps customers streamline and automate data collection processes, enabling organizations in all industries to save an average of 55 hours each week on manual data entry. Using the platform's new Workflow Builder, non-technical users can map entire data collection workflows, eliminate inefficient processes, and make better, faster decisions—all without code or help from IT.
Visit http://formassembly.com/talenthub to learn more about the #1 enterprise data collection platform for Salesforce.
In this week’s episode, we cover the results of Talent Hub’s annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce professionals.
You can download your copy of the ANZ Salesforce Market Survey here. In this podcast, listen to Ben’s response to the data, what he believes that it means and why, and how it compares to what he’s seeing on the ground day-to-day.
We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points.
You can also take a peek back at our 2021 survey to see how the market has evolved over the last 12 months.
We hope that you enjoy the episode!
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce managers, followed by next week, where we bring you insights from Salesforce professionals.
You can download your copy of the ANZ Salesforce Market Survey here, and in this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day-to-day.
We look at what Salesforce managers are prioritising when making new hires, how many expect to expand their teams in the next 12 months, and which Salesforce-related Clouds/products are predicted to see the most growth, amongst other data points.
Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions.
You can also take a peek back at our 2021 survey to see how the market has evolved over the last 12 months.
We hope that you enjoy the episode!
In today's episode we're thrilled to be joined by Nick Bryner, Head of Business Operations for Filevine, who is based in Utah, USA.
We discuss Nick's own background, how he first heard of Salesforce, and what his career trajectory has looked like since he first became a part of the Salesforce ecosystem.
Nick is now a hiring manager, and has recently made two hires for his team; one with Salesforce experience, and one without. He shares what he was looking for in applicants throughout the hiring process, and how entry-level applicants were able to stand out in a number of ways. He explains and gives tips on ways to shine both prior to applying and in the interview stage, and how he ascertained who showed the most potential.
Nick shares his views on personal branding, what the fundamental value is in the Salesforce Administrator role, and what makes him most excited about the platform.
A must-listen episode for entry-level Salesforce professionals, or anyone currently hiring for entry-level roles unsure of what to look for in their next hire.
Additionally, we'd like to thank our episode sponsors, FormAssembly for their support in bringing you this episode.
Tired of wasting time on tedious processes? Try FormAssembly—the secure, all-in-one, Salesforce-connected data collection platform. FormAssembly helps customers streamline and automate data collection processes, enabling organizations in all industries to save an average of 55 hours each week on manual data entry. Using the platform's new Workflow Builder, non-technical users can map entire data collection workflows, eliminate inefficient processes, and make better, faster decisions—all without code or help from IT.
Visit http://formassembly.com/talenthub to learn more about the #1 enterprise data collection platform for Salesforce.
Make sure you're following Nick on LinkedIn for his updates and we hope you enjoy the chat!
In today's episode we're thrilled to be joined by Robin Emblem, a Salesforce Solution Architect based in London in the UK. Robin has a really interesting background having previously worked in the Salesforce ecosystem in New Zealand for a time, and additionally coming from a non-technical background. Robin previously held a successful career in recruitment, and having only joined the Salesforce ecosystem in the last few years, he has worked his way into positions of heightened responsibility quickly. He has previously performed roles as a Salesforce Admin, Functional Consultant and now Solution Architect, and shares with us how he has made the progression each time. We discuss his transferable skills, a chance encounter which set him on the right track and how and why he has been given the opportunities that he has been. Having made a lot of his career progress throughout the COVID period, we chat about remote work, how it has impacted how he most likes to work and the differences between the UK and the New Zealand Salesforce market. Finally we touch on Robin's goals for the future, and what excites him the most about what's to come. This episode could be particularly relevant for those listening who don't come from a technical background, or who are interested in how to move from a Functional Consultant role into that of a Solution Architect. Make sure you're following Robin on LinkedIn for his updates and we hope you enjoy the chat!
In today's episode we turn the tables and Ben is the one being interviewed! Enterprise Solutions Engineer, Oscar Parra, based in the USA, puts Ben under the spotlight, and asks all of the questions you may have wondered yourself. What does Talent Hub do? Why Salesforce, and what brought him to Australia? He explains his educational and professional background, what his vision was when he first set up Talent Hub, and what excites him for the future.
Oscar does a fantastic job of hosting the podcast, and you can find him as well as Ben on LinkedIn.
Additionally, we'd like to thank our episode sponsors, FormAssembly for their support in bringing you this episode.
Tired of wasting time on tedious processes? Try FormAssembly—the secure, all-in-one, Salesforce-connected data collection platform. FormAssembly helps customers streamline and automate data collection processes, enabling organizations in all industries to save an average of 55 hours each week on manual data entry. Using the platform's new Workflow Builder, non-technical users can map entire data collection workflows, eliminate inefficient processes, and make better, faster decisions—all without code or help from IT.
Visit http://formassembly.com/talenthub to learn more about the #1 enterprise data collection platform for Salesforce.
We hope you enjoy the chat!
In today's episode we mark International Women's Day with two guests from the USA. We're thrilled to be joined by Caryn Fried and Aniqa Tariq from Camp4, both being vastly experienced leaders with a wealth of global Salesforce experience, having been in the ecosystem for 25 and 20 years respectively. Caryn is obsessed with employee experience and talent development, having been Bluewolf's Head of Global Talent Management. Caryn joined Bluewolf as one of the very first employees and led the team through acquisition as they scaled from 200 to 1500 employees globally. Aniqa's passion is building and developing high performing Salesforce practices, with cultures centred around employee and customer success. Aniqa is recognised as a Partner Trailblazer and listeners in Australia will know her for the work she did as Bluewolf's MD for APAC, but she also IBM’s Global Salesforce Center of Competency practice across markets like the Middle East, Latin America, Japan and APAC. Through this episode we touch on a range of topics, covering leadership, culture, talent development, burn out, self doubt, tough skills and more. Caryn and Aniqa are dedicated to Camp4's mission of impacting 1 Million lives by empowering people through CAMP4 Programs and you can find out more by visiting the website, and following both Aniqa and Caryn on LinkedIn.
We hope you enjoy the chat!
In today's episode, we're joined by Director of Internal Systems, Ben Fuller, who is based in the USA. We've recorded with Ben previously, most recently at Dreamforce, and so it was good to catch up with him again in 2022. Throughout the episode we explore the Salesforce Admin role, the difference between a Junior and Entry-level Admin, and what exactly that means in terms of experience and skillset. We discuss Ben's own hires, how he approaches seeking out and being open to talent crossing his path, and what he looks for to set his own team up for success. We exchange thoughts on a recent tweet claiming that anyone can get certified in Salesforce in 2-3 weeks, Ben's own response to this, and his views on personal brands and job descriptions within the Salesforce ecosystem. Finally we delve into the world of RevOps, exactly what it is and how it is gaining traction.
Make sure you're following Ben on LinkedIn for his insights, often candid, usually humorous, and he can also be found on Twitter @bdfuller. Reach out to Ben with any questions that you may have, as he's more than happy to assist you on your journey.
We hope you enjoy the discussion!
In today's episode, Ben answers all of the questions he's frequently receiving around Salesforce careers in the current market for 2022. What is happening with Salesforce salaries? Is remote work here to stay? And what impact are we anticipating with the opening of the borders?
If you want to get a comprehensive and candid update from someone who speaks to numerous Salesforce professionals every day on the ground in ANZ, then you don't want to miss this episode!
Make sure you're following Ben on LinkedIn for further content Salesforce truth bombs, and keep an eye out on our website for our annual Salesforce Market Talent Report for 2022, which will be packed with data and insights from your hiring managers and peers.
Additionally, we'd like to thank our episode sponsors, FormAssembly for their support in bringing you this episode.
Tired of wasting time on tedious processes? Try FormAssembly—the secure, all-in-one, Salesforce-connected data collection platform. FormAssembly helps customers streamline and automate data collection processes, enabling organizations in all industries to save an average of 55 hours each week on manual data entry. Using the platform's new Workflow Builder, non-technical users can map entire data collection workflows, eliminate inefficient processes, and make better, faster decisions—all without code or help from IT.
Visit http://formassembly.com/talenthub to learn more about the #1 enterprise data collection platform for Salesforce.
We hope you find the episode useful! If you do, please do let us know in your podcast reviews
In today's episode, we're joined by Salesforce CTA and Principal Architect, Lilith Van Biesen, who is based in Belgium. Throughout the episode we discuss how she first found her way into the Salesforce ecosystem, and what inspired her to set her sights on the Salesforce CTA. She explains why gamification resonated so keenly with her, and the resources, people and coaching in the ecosystem who she sought insights, knowledge and motivation from. As a Salesforce CTA, Lilith talks us through her journey, her experiences of the Review Board and the partial pass, how she approached study, and why she now finds giving back so rewarding.
We talk about talent attraction and how companies can best position themselves and their roles to appeal to Salesforce CTAs and upcoming Salesforce talent. Make sure you're following Lilith on LinkedIn for her insights and feel free to reach out with any questions that you may have, as she's more than happy to assist you on your journey.
We hope you enjoy the discussion!
In today's episode, we're joined by Salesforce CTA and Program Architect for Salesforce, Nicolas Vanden Bossche, who is based in Belgium. Throughout the episode we discuss how he first launched a career in the technology sector, and how he found his way into the Salesforce ecosystem having completed a Masters. Nicolas spent a number of years in consulting, and he shares details of the projects he's worked on and his approach to them, how he stood out and found opportunities to progress, and why he chose the Architect pathway. Prior to joining Salesforce, Nicolas enjoyed a career spanning several years with one consulting partner which is fairly unusual with the ecosystem currently, and so he explains why he made that choice, and the benefits he saw in doing so. As a Salesforce CTA, Nicolas talks us through his journey, his experiences of the Review Board, how he approached study, and why he now finds giving back so rewarding.
Make sure you're following Nicolas on LinkedIn for his insights and feel free to reach out with any questions that you may have, as he's more than happy to assist you on your journey.
We hope you enjoy the discussion!
In today's episode, we're joined by Salesforce MVP Hall of Famer and Product Evangelist, Eric Dreshfield, who is based in the USA. Throughout the episode we discuss how he found his way into the Salesforce ecosystem, and the different roles that he's played over the years, as well as the not for profits that he's raised money for over the years.
Eric has been recognised as an MVP Hall of Famer in the Salesforce ecosystem and we talk about the reasons for this recognition, and what this has meant for him and his contributions. Eric is passionate about personal branding, but this is something which has developed over the years and wasn't initially intentional. He explains how he first discovered the power of his reach and how others in the ecosystem have also embraced messaging unique to them and carved out a profile for themselves. He shares examples of how his personal brand has helped his career over the years, and the importance of a professional network. He gives tips on how a Salesforce newbie or somebody wanting to get more involved, can begin to build a network and brand intentionally; how to go about it and things to avoid. Eric is an enthusiastic contributor despite having previously been more introverted, and he explains how he likes interact these days, and we discuss how a vastly larger ecosystem has impacted on becoming a part of the ecosystem. With the volume of Salesforce content available day to day, we ask which information he prioritises and whether he has embraced a more global approach. Make sure you're following Eric on Twitter @ericdresh for his insights, and he can also be found on LinkedIn. Reach out to Eric with any questions that you may have, as he's more than happy to assist you on your journey.
We hope you enjoy the discussion!
In today's episode, we're joined by Salesforce Improvement Specialist and Salesforce Course Developer, Daryl Moon, who is based in Brisbane, Australia. Throughout the episode we discuss how he found his way into the Salesforce ecosystem, having come from a background in teaching, and how his career choices have taken him not only across the breadth of Australia, but also overseas. With a particular passion for Flows, Daryl explains their importance, their business impact, and how Salesforce professionals can stand out from the crowd by specialising in them.
Daryl is the Founder of CertifyCRM.com, which specialises on Salesforce training courses, and is also an author for Salesforce Ben, and so we discuss how he has become involved in these endeavours, and how people can benefit from the knowledge shared across platforms such as these. Make sure you're following Daryl on LinkedIn for his insights, and visit CertifyCRM.com for training resources and articles. Reach out to Daryl with any questions that you may have, as he's more than happy to assist you on your journey.
We hope you enjoy the discussion!
In today's episode, we're joined by Founder of dataimporter, Sam Hoult, who is based in Germany. Throughout the episode we discuss how he found his way into the Salesforce ecosystem, and the different roles that he's played over the years, as well as what has led him to launch his own Salesforce product and business. He explains the challenges, the rewards, and the skills which he has had to hone and acquire over the course of his journey.
Sam has been very open and transparent with each step of developing and bringing to market his product, having been inspired by the increasingly popular, 'build in public' movement on Twitter and LinkedIn. We delve into what this is exactly, the reasons it has come about, and the benefits he's enjoyed from sharing his successes, challenges and requests for feedback and a general helping hand with the online community. Make sure you're following Sam on LinkedIn for his insights, and updates on his endeavours. Reach out to him with any questions that you may have, as he's more than happy to assist you on your journey or provide any help.
We hope you enjoy the discussion!
In today's episode take a look back at some of the advice and insights which we have gleaned from some of the very best Salesforce talent from across the world; Salesforce professionals who have been successful on the notoriously challenging CTA path. We have collated for you resources they have found useful, programmes they have found invaluable, tips on mindset, productivity hacks, timetables and lessons on things to avoid. We hear from the following Salesforce CTAs in this episode: Andy Mahood Doina Popa Jitendra Zaa Arjan Kramer Rohit Kumar Sam Wadhwani Mo Salem Tsezarii Zhydetskyi Vinay Sail You can go back through the series and listen to the full episodes featuring these guests, and we have interviewed many many more CTAs and Salesforce professionals alike, and so you have a lot of content at your fingertips!
You can check out our episode sponsors, FlowRepublic for details about the Elite Salesforce Academy coaching programme mentioned in this episode, and a big thank you for their support in bringing you this episode. We hope you enjoy it!
In today's episode we make predictions of what the next 12 months in the ANZ Salesforce market could look like. We look at which sectors are likely to grow the most, what could happen with salaries and the size of the talent pool due to potential border openings, and whether we foresee demand increasing. We discuss what the spread of Salesforce talent could look like across the cities in ANZ, and how companies are positioning themselves in the war for the very best Salesforce talent. If you'd like to remind yourself of the general sentiment amongst your peers from 2021, you can check out our annual Salesforce Market Survey for 2021, and keep a look out for our 2022 survey, which will be published in the coming months. We hope you enjoy the insights!
In today's episode we take a look back over the past 12 months and revisit predictions that were made, and what ended up transpiring across the Salesforce market in ANZ. We look at which sectors grew, what happened with salaries and the size of the talent pool, and whether vacancies increased or decreased. We theorise the reasons for the developments which have unfolded in 2021, how companies have responded, and how differently the Salesforce ecosystem looks as we leave December 2021 from what it looked like back in January of this year. If you'd like to remind yourself of the general sentiment amongst your peers from earlier in the year, you can check out our annual Salesforce Market Survey for 2021, and keep a look out for our 2022 survey, which will be published early next year. We hope you enjoy the insights!
In today's episode, we're joined by Australia based Senior Digital Product Manager, Erin Soo Kee.
Throughout the episode we discuss how she found her way into the Salesforce space at an enterprise level, and how her career has evolved over the years, working with Salesforce.
She explains the skills required to be an effective Product Owner, and how somebody can develop and improve these skills through dedicated self-improvement.
She explains everything from setting up roadmaps and better understanding your customer, to building Salesforce capability and being an empathetic leader.
Make sure you're following Erin on LinkedIn for her insights, and reach out to her with any questions that you may have, as she's more than happy to assist you on your journey or provide any help.
The resources she refers to throughout the episode are:
User Story Mapping: Discover the Whole Story, Build the Right Product, Jeff Patton Essentialism: The Disciplined Pursuit of Less, Greg McKeown Thanks for the Feedback, Douglas Stone & Sheila Heen Inspired: How to Create Tech Products Customers Love, Marty Cagan Passionate Product Leadership, Jeff Patton
We hope you enjoy the discussion!
In today's episode, we're joined by Australia based Salesforce Marketing Cloud Architect Manager, Eugene Neborak. Throughout the episode we discuss how he found his way into the Salesforce Marketing Cloud space and the different roles that he's played over the years, as well as how the experience can differ depending on whether you're client or consulting side. He explains the skills required, not only for working with Marketing Cloud itself, but also for delivering successful projects, given that Eugene works for a large consulting partner. We delve into best practices and highly effective communications, as well as what can go wrong on a project, and how to avoid issues. The Salesforce Marketing Space has ramped up at pace in the last 12 months and Eugene offers insight into why this could be, and what excites him the most forward looking when it comes to the platform and the products coming down the line.
Make sure you're following Eugene on LinkedIn for his insights, and reach out to him with any questions that you may have, as he's more than happy to assist you on your journey or provide any help.
We hope you enjoy the discussion!
In today's episode, we're joined by US based Salesforce Solution Architect, Vanessa Grant. Having already built a successful career on the business side, with people management responsibilities, Vanessa first joined the Salesforce ecosystem as a Business Analyst. We discuss how this transition first occurred, what first motivated her to specialise in Salesforce, and why the Business Analyst role was the one which resonated the most with her. We go on to discuss the Salesforce Business Analyst role specifically, what makes a good B.A, how essential technical skills and platform knowledge are to the role, and which resources she found to be the most helpful throughout her learning. Recently Vanessa has stepped into a Solution Architect role, and she also shares her experiences of this, as well as her views on Salesforce certification and professional development.
As an active and generous member of the Salesforce ecosystem, Vanessa explains what she has gained by becoming more involved in the Ohana, how she likes to give back, and finally how she found Dreamforce 2021! Make sure you're following Vanessa on LinkedIn and Twitter for her insights, and reach out to her with any questions that you may have, as she's more than happy to assist you on your journey if she can.
We hope you enjoy the discussion!
In today's episode, we're joined by CEO and Co-Founder of the US based Salesforce consultancy, Empodio, David Longhini. We discuss David's background, how and why he became a specialist in the Field Service space, and explore his desire to become a business owner. Empodio specialise in the Field Service space, and operate in a very specific niche, which opens the chat to dive into the evolving expectations of clients, where insights on industry and business challenges are sought after, rather than simply expertise in the technology. We discuss the world of Field Service, and the benefits and challenges of operating in such a specific niche within the Salesforce space. This is a really interesting episode which not only explores emerging trends in the Salesforce partner landscape, but also the entrepreneur psyche.
Make sure you're following David on LinkedIn for his insights, where you can also find his LinkedIn article on the drive to become a business owner, which he references in this episode.
We hope you enjoy the discussion!
In today's episode, Ben talks LinkedIn profiles. You may have an existing profile, and have an opportunity to optimise it to work harder for you, either in a networking capacity or by aligning you to a future role. As a vocal advocate for the platform, Ben gives his tips on this topic and what it could mean for you and your Salesforce career.
He explains new features, insider tips on how recruiters initiate searches on the platform, and how it can more accurately represent not only your experience and skills, but interests and passions. Make sure you grab yourself a copy of our Salesforce Market Survey 2021 for the data around current Salesforce market trends, and that you're following Ben on LinkedIn for further content Salesforce truth bombs and content. We hope you find the episode useful! If you do, please do let us know in your podcast reviews
In today's episode, we're joined by Australia based leadership advisor and Managing Director of Shane Williams Executive, Shane Williams, to discuss the evolving landscape of hiring and retaining talent in a tightening space. In a unique combination of border closures, and a rush for urgent digital transformation, the talent pool in the ANZ region in particular has tightened considerably in the past 18 months. We explore the consequences of this, on recruitment processes, budgets and candidate's careers themselves, as we touch on subjects such as 'The Great Resignation' and how to best strike a balance both as a hiring manager and as a Salesforce professional. We regularly catch up with Shane on the podcast, as he's a popular voice with our listeners. There are several previous episodes that we have recorded throughout the year with him, including candid chats, predictions and observations. If you've missed any of these, then head back through the show to catch up on what you missed.
Shane has successfully hired and managed high performing teams across APAC and delivered large scale Salesforce transformations, and so make sure you're following him on LinkedIn for his insights, and that you check out his book, The Platform Owners Guidebook, and podcast, Platform Diaries.
We hope you enjoy the discussion!
In today's episode, we catch up with USA-based Salesforce Recruiter, Christopher Hopper, and Matt Hollingshead, Director of Business Systems for BetterCloud, to cover a wide range of topics around Salesforce interviews. We dive into discussion around whether a short interview is a bad sign, how the interview process differs for contract roles, and the gold standard for feedback. They share tips on creating a portfolio to demonstrate your abilities, and pieces of advice for hiring managers and candidates alike. This is Part 2 of the chat, and if you missed Part 1, make sure you go back and have a listen. We regularly catch up with Chris on the podcast, as he's a popular voice with our listeners. There are several previous episodes that we have recorded at past Dreamforce events and throughout the year with him, including candid chats, predictions and observations. If you've missed any of these, then head back through the show to catch up on what you missed. Chris comes from a technical background himself which gives him a unique insight, and he's a valuable voice and content creator to follow on social media. You can find him on LinkedIn, or visit his website for articles, videos, and information.
Matt has successfully hired over 1000 candidates throughout his career and so is an experienced and knowledgeable hiring manager to glean insight from on the topic of interviews. He has some refreshing approaches to recruitment and so make sure you're also following him on LinkedIn.
We hope you enjoy the insights!
In today's episode, we catch up with USA-based Salesforce Recruiter, Christopher Hopper and Matt Hollingshead, Director of Business Systems for BetterCloud, to cover a wide range of topics around Salesforce interviews.
We dive into discussion around how interview questions are typically structured, the things that hiring managers are typically looking for, and whether this is always consistent.
They share tips for how both candidates and hiring managers can best handle gaps in experience and the dreaded nerves. We also talk about how candidates can best prepare for interviews, and the knock on effect of when candidates renege on initial acceptance.
This is Part 1 of the chat, and we have even more insights and truth bombs to share with you in Part 2, next week.
We regularly catch up with Chris on the podcast, as he's a popular voice with our listeners. There are several previous episodes that we have recorded at past Dreamforce events and throughout the year with him, including candid chats, predictions and observations. If you've missed any of these, then head back through the show to catch up on what you missed.
Chris comes from a technical background himself which gives him a unique insight, and he's a valuable voice and content creator to follow on social media. You can find him on LinkedIn, or visit his website for articles, videos, and information.
Matt has successfully hired over 1000 candidates throughout his career and so is an experienced and knowledgeable hiring manager to glean insight from on the topic of interviews. He has some refreshing approaches to recruitment and so make sure you're also following him on LinkedIn.
Additionally, we'd like to thank our episode sponsors, Form Assembly for their support in bringing you this episode.
Form building can be a tedious and complex process when collecting loads of data for enterprises. Solve this issue with ease through FormAssembly, an all-in-one secure web form builder with a robust Salesforce integration. This seamless web to lead form building connection boasts features including sophisticated data collection, the option to pre-fill forms, create and update records, and more! Their advanced compliance standards offer prime solutions for companies in the government, finserv, healthcare, nonprofit, and higher education spaces.
What else? Their soon-to-come feature, FormAssembly Workflow, is built to streamline processes for any organization.
Visit www.formassembly.com/talenthub to find out why FormAssembly is the #1 Enterprise form building platform for Salesforce and how it can be customized to fit the needs of your company!
Enjoy the chat!
In today's episode, we're joined by Australia based Salesforce Architect and Program Manager, Felix Nilam.
As a previous guest of Talent Hub TV right back in episode 2, we reconnect with Felix to discuss his recent transition from a long tenure within the consulting space, to a recent move to client side.
He shares what motivated him to make the change, his experiences so far, and the observations he's made.
We delve into whether his new environment has shifted his perception of topics such as Salesforce certifications and time management, amongst other elements, and he goes on to explain the new skills that he's acquired on this side of the ecosystem.
It was great to catch up with Felix again, and if you missed his first appearance with us, you can catch it here.
Make sure that you're following Felix on LinkedIn to stay connected, and if you have any questions, then he is happy to chat with you online. We hope you enjoy the chat!
In today's episode, we're joined by India based Salesforce CTA and CTO of Venerate Solutions, Rohit Kumar.
Rohit talks us through what first attracted him into the world of Salesforce, and to pursue the CTA path, as part of what has been a varied and successful career to date, having worked directly for Salesforce previously, and utilised his Salesforce skills for a period of working in Europe.
He explains how he benefited from his time working in the European market, and shares a detailed insight into the huge Salesforce ecosystem in India. We talk about the unique challenges there, the growth that the region has experienced, how the perception of the platform has evolved over time, and his predictions for future growth.
Rohits explains the RPA space which he is now involved in with Venerate Solutions and how it complements Salesforce; how the business started, and the gap in the market that they capitalised on. We talk about developing talent, and how they are facilitating bringing more talent into the ecosystem.
Finally, we talk about Rohit's journey to CTA, what worked for him and the tips that he shares with others considering undertaking the challenge.
Make sure that you're following Rohit on LinkedIn to stay connected, and if you have any questions, then he is happy to chat with you online. You can check out our episode sponsors, FlowRepublic for details about the Elite Salesforce Academy coaching programme mentioned in this episode, and a big thank you for their support in bringing you this episode. We hope you enjoy the chat!
In today's episode, we're joined by CEO of US based Salesforce consulting practice, Thunder, Inc, Carter Wigell.
Carter has a fascinating and unique story, having been one of the first circa 100 Salesforce employees back in 2001, and having been involved in a number of acquisitions within the consulting space throughout his career to date.
We discuss how he first became a part of the Salesforce ecosystem, what his initial thoughts were, and how he saw the business and platform grow exponentially over the years.
Carter explains why he made the decision to start his own business within the ecosystem, and we discuss the various ways that this can be approached, as well as his thoughts on optimising talent.
Having been involved in several high profile acquisitions in the past decade, he shares his insights in acquisitions, and the opportunities and challenges that come from them. There have been many developments in the market since then, and he explains his views on both the positive and more testing aspects, including his vision for his most recent business, Thunder, Inc.
Make sure you're following Carter on LinkedIn and continue to follow the Thunder, Inc journey, and we'd like to thank our episode sponsors, Form Assembly for their support in bringing you this episode.
Form building can be a tedious and complex process when collecting loads of data for enterprises. Solve this issue with ease through FormAssembly, an all-in-one secure web form builder with a robust Salesforce integration. This seamless web to lead form building connection boasts features including sophisticated data collection, the option to pre-fill forms, create and update records, and more! Their advanced compliance standards offer prime solutions for companies in the government, finserv, healthcare, nonprofit, and higher education spaces. Visit www.formassembly.com/talenthub to find out why FormAssembly is the #1 Enterprise form building platform for Salesforce and how it can be customized to fit the needs of your company!
We hope you enjoy the chat!
In today's episode, we're joined by Netherlands based Salesforce CTA, Vinay Sail.
Vinay is an Enterprise Architect and talks us through what first attracted him into the technical space and the world of Salesforce, and more recently to pursue the CTA path.
We talk about how he first started designing Salesforce solutions, we cover the different types of architects and what each one does. Vinay explains the structure and planning aspects of architecture, and how TOGAF certifications and others similar, can assist professionals to build that framework.
We touch on architecture from the business's perspective; the outcomes that they can expect to see, and the return on investment from the work produced.
As a Certified Technical Architect graduating from the FlowRepublic Academy, Vinay explains his personal CTA journey, the study group that he was a part of, and shares the productivity tips that he adopted to achieve success.
Make sure that as well as checking out his blog referenced in this episode, forceenterprisearchitect.com, that you're following Vinay on LinkedIn to stay connected, and if you have any questions, then Vinay is happy to chat with you online. You can check out our episode sponsors, FlowRepublic for details about the Elite Salesforce Academy coaching programme mentioned in this episode, and a big thank you for their support in bringing you this episode. We hope you enjoy the chat!
In today's episode, we're joined by Sydney based, Salesforce Principal at Deloitte, Patrick Reynolds.
As a previous guest on the show, we were eager to catch up with Patrick for his views on the increasingly buoyant Salesforce market here in APAC, and available Salesforce talent.
We discuss the trends he's seeing across the ecosystem, where he sees the volume of opportunities coming from, and whether the talent shortage in Australia will be alleviated when the borders reopen.
Within the episode, we touch on everything from the licencing models across digital platforms, to the evolution of the traditional CEO profile in future decades.
Patrick explains the progression he's seeing around industry specialisation, competitors within the industry and why Salesforce is in a very strong position to continue on their growth trajectory.
Make sure that you're following Patrick on LinkedIn to stay connected, and if you have any questions, then he's happy to chat with you online. We hope you enjoy listening to his insights!
In today's episode, we're joined by USA-based Salesforce Marketing Cloud professional and Marketing Cloud User Group Leader, Jyothsna Bitra (JB).
JB talks us through what initially attracted her to a career in the technical space, how she first became exposed to Salesforce, and what led her to specialise in Marketing Cloud.
We talk about the materials and courses available in the Marketing Cloud space for those who want to learn more, including AMPscript, and what exactly AMPscript is.
Jyothsna explains Pardot, how it differs from Marketing Cloud, and it's best-use case, before delving into the different roles within a Marketing Cloud team and or project, and how the various skill sets are essential for success.
In addition to sharing her insights into the growing Marketing Cloud space, JB explains her last few years and contributions to the ecosystem. As the recipient of the Golden Hoodie recently, she relives the moment that she was presented with it, and what it meant to her.
Make sure that you follow Jyothsna on LinkedIn or via the Phoenix Marketing Cloud User Group to stay connected, and if you have any questions, then she's happy to chat with you online. We hope you enjoy listening to her story!
In today's episode, we're joined by UK based co-founder and CEO of Gearset, Kevin Boyle. Kevin talks us through what initially attracted him to a career in the technical space, how he first became exposed to DevOps and then Salesforce, and what led to him co-founding a business. Gearset is a comprehensive DevOps tool and so we discussed what DevOps actually is and some common misconceptions around it. Kevin explains how he identified the need for DevOps tools in the Salesforce ecosystem, the perception shift in the market, what the catalyst was, and how it has continued to evolve. Kevin explains when companies should consider utilising DevOps tools over change sets and why DevOps isn’t just for Developers. Finally, we talk about the growth of Gearset, what he enjoys about running a business, and what he's excited about for the future. Make sure that you follow Kevin on LinkedIn to stay connected, and if you have any questions, then he's happy to chat with you online. We hope you enjoy listening to his story!
In today's episode, we're joined by USA based Lead Salesforce Solution Architect, Maria Huemmer.
Having originally come from a non-technical background, Maria talks us through what initially attracted her to a career in Salesforce, the career moves she made to get there, and how she continues to progress in her development.
As a Salesforce professional within the consulting space, we discuss the reality of consulting, her experiences, and dig into whether there are misconceptions around a role within Salesforce consulting.
Maria holds firm life values and clear goals, and we discuss how she approaches selecting the organisation which is going to align with them best, and how she maintains balancing Salesforce consulting with family life. We talk about how organisations can attract working parents and strategies people can adopt to find balance with their work and home lives, whether that's parenting or outside interests they're passionate about.
As Maria holds a number of Salesforce certifications, we also talk about certs, her approach to them, and whether the CTA path is the right one for her.
A must-listen for anybody on the fence about a career in consulting, or if you're struggling to find balance in your own role.
Make sure that you follow Maria on LinkedIn to stay connected and if you have any questions, then she's happy to chat with you online. We hope you enjoy listening to her story!
In today's episode, we catch up with USA-based Salesforce Recruiter, Christopher Hopper, for a chat about Salesforce recruiting in the current market.
We delve into topics such as how many interviews people should ideally be attending, the dreaded counter offer, and what companies need to do if they're not finding talent for their roles.
We regularly catch up with Chris on the podcast, as he's a popular voice with our listeners. There are several previous episodes that we have recorded at past Dreamforce events and throughout the year with him, including candid chats, predictions and observations. If you've missed any of these, then head back through the show to catch up on what you missed.
Chris comes from a technical background himself which gives him a unique insight, and he's a valuable voice and content creator to follow on social media. You can find him on LinkedIn, or visit his website for articles, videos, and information.
Additionally, we'd like to thank our episode sponsors, Form Assembly for their support in bringing you this episode.
Form building can be a tedious and complex process when collecting loads of data for enterprises. Solve this issue with ease through FormAssembly, an all-in-one secure web form builder with a robust Salesforce integration. This seamless web to lead form building connection boasts features including sophisticated data collection, the option to pre-fill forms, create and update records, and more! Their advanced compliance standards offer prime solutions for companies in the government, finserv, healthcare, nonprofit, and higher education spaces. Visit www.formassembly.com/talenthub to find out why FormAssembly is the #1 Enterprise form building platform for Salesforce and how it can be customized to fit the needs of your company!
Enjoy the insights!
In today's episode, we're joined by two inspiring women in Salesforce!
Pooja Ramesha and Tanya Anglin have transformed their careers in recent times, breaking into the ecosystem with hard work, perseverance and some innovative thinking.
Having set their sights on a career in Salesforce, they talk us through how they used resources such as Trailhead alongside LinkedIn, to network and build personal brands within the ecosystem.
They employed tactics outside of simply applying for jobs online with real success, and they explain the individual strategies that they undertook throughout the episode.
It was fascinating and inspiring to hear more about their personal journeys, as well as tips for others who are in a similar position.
A must-listen for any Salesforce newbie or aspiring Trailblazer!
Make sure that you follow Pooja and Tanya on LinkedIn to stay connected and check out the work discussed in this episode, and if you have any questions, then both are happy to chat with you online. We hope you enjoy listening to their stories
In today's episode, we're joined by USA based Salesforce CTA, Author and MVP, Jitendra Zaa.
Throughout the chat, Jitendra shares his early career background, how he initially became a part of the Salesforce ecosystem and why he commenced on the path of working towards the CTA.
We talk about how he persevered and overcame challenges getting his first foot in the door with the Salesforce experience he had, and how his career has taken him across the world.
Having previously set up a 600+ team overseas, we touch on what he looks for when he interviews candidates, and how Salesforce professionals can put their best foot forward in interview situations, no matter their level of experience.
We discuss his journey to CTA, the importance of working with a mentor to adjust your approach, test yourself, and why he considers himself an Engineer at heart. Jitendra gives a really candid insight into the value of building a support network with others on the same path, and giving back to others in the global Salesforce ecosystem through initiatives such as his speaking engagements and blog, Jitendra Zaa. Make sure as well as checking out his blog that you're following Jitendra on LinkedIn or on Twitter @jitendrazaa to stay connected, and if you have any questions, then Jitendra is happy to chat with you online. You can check out our episode sponsors, FlowRepublic for details about the Elite Salesforce Academy coaching programme mentioned in this episode, and a big thank you for their support in bringing you this episode. We hope you enjoy the chat!
In today's episode, we're joined by CPQ expert and Practice Lead, Rui Fonseca, who is based in New Zealand.
In this chat Rui shares the story of his own Salesforce career, how he came to specialise in the CPQ space, and how his Salesforce career has led to an array of professional experiences around the world.
We talk about what makes a CPQ project complex, and which skills are required and best suited to the CPQ space. There have been acquisitions which have driven the evolution of the products over the years, and so Rui also sheds some light into the changes and developments that he's seen over the years.
Rui has had an exciting career to date. Having worked in several other international locations, he also shares what he finds inspiring about working and living in New Zealand, what the current Salesforce talent pool is like there, and why it's never been a better time to base yourself in the country most southwestern in the world.
Make sure you're following Rui on LinkedIn so that you reach out with any questions you have on CPQ, and we'd like to thank our episode sponsors, Form Assembly for their support in bringing you this episode.
Form building can be a tedious and complex process when collecting loads of data for enterprises. Solve this issue with ease through FormAssembly, an all-in-one secure web form builder with a robust Salesforce integration. This seamless web to lead form building connection boasts features including sophisticated data collection, the option to pre-fill forms, create and update records, and more! Their advanced compliance standards offer prime solutions for companies in the government, finserv, healthcare, nonprofit, and higher education spaces. Visit www.formassembly.com/talenthub to find out why FormAssembly is the #1 Enterprise form building platform for Salesforce and how it can be customized to fit the needs of your company!
We hope you enjoy the chat!
In today's episode, we're joined by Germany based Salesforce CTA, Tsezarii Zhydetskyi.
Throughout the chat, Tsezarii shares his early career background, how he initially became a part of the Salesforce ecosystem and why he commenced on the path of working towards the CTA.
We talk about his experiences in Salesforce Consulting, which decisions led him to select the roles that he's undertaken, and why he ultimately chose the architecture route.
We discuss his journey to CTA, in terms of technical capability, his approach to the Review Board, and the mental preparation that required him to tailor his daily routines to maximise his productivity, even when he was pushed to make time sensitive decisions. Tsezarii gives a really candid insight into the value of building a support network with others in the Community also on the same path in order to learn from eachother, and he shares the highlights of those experiences. Make sure you're following Tsezarii on LinkedIn to stay connected, and if you have any questions, then Tsezarii is happy to chat with you online. Don't forget to check out our episode sponsors, FlowRepublic for details about their Elite Salesforce Academy coaching, and a big thank you for their support in bringing you this episode. We hope you enjoy the chat!
In today's episode, which marks 100 episodes of Talent Hub Talk, we're joined by experienced Consulting Practice leader, Chris Mail, who is based in NSW Australia.
Throughout the chat, Chris shares his early career background and how he initially became a part of the Salesforce ecosystem, actually working for Salesforce themselves back in 2008. Chris talks us through starting and running a successful Consulting business of his own, which went on to be acquired by Deloitte, and how he then progressed in his career to become a Partner at PwC. We talk about topics such as the obstacles and celebrations he faced along the way, the differences between boutique and larger Partners, how the platform itself has evolved, and where he sees the future headed for both himself and other professionals in the Salesforce ecosystem. Chris gives a really candid insight into his own experiences and observations and has a fascinating perspective given his tenure and range of roles in the Salesforce ecosystem. Make sure you're following Chris on LinkedIn to stay connected, and continue to follow his journey. We hope you enjoy the chat and if you're new to the podcast, then make sure you head back and catch up on the episodes that you've missed!
In today's episode, Ben answers all of your questions around Salesforce careers in the current market. Is it best to move roles now, or wait? Should you move for the same job title, and what's happening in the world of Salesforce contracting? If you want to get a comprehensive and candid update from someone who speaks to numerous Salesforce professionals every day on the ground in ANZ, then you don't want to miss this episode!
Make sure you also grab yourself a copy of our Salesforce Market Survey for the data around current market trends, and that you're following Ben on LinkedIn for further content Salesforce truth bombs and content. We hope you find the episode useful! If you do, please do let us know in your podcast reviews
In today's episode, we're joined by Salesforce CTA and author of The Accessible Architect website, Sam Wadhwani.
Throughout the chat, Sam shares his early career background and how he initially became a part of the Salesforce ecosystem, having worked with Siebel previously. We talk about his own personal journey to CTA, both in terms of technical capability, and the mental challenge of undertaking such intense preparation, which forced him to look differently at the idea of balance to achieve success. Sam gives a really candid insight into the less spoken about challenges of the CTA journey, including overcoming disappointment and highlighting the benefits of self assessment in order to play to your strengths and listen to your inner-voice. Sam is committed to supporting others on this journey in terms of wellness, mental stamina and emotional well-being through his work with The Accessible Architect. Make sure you're following Sam on LinkedIn to stay connected, and that you check out The Accessible Architect for invaluable content. If you have any questions, then Sam can also be tweeted at @accessiblearch. We specifically reference the article, It's Okay to Feel Incapable in the episode, which you can read here, and don't forget to check out our episode sponsors, FlowRepublic for details about their Elite Salesforce Academy coaching. A big thank you for their support in bringing you this episode. We hope you enjoy the chat!
In today's episode, we're joined by Co-Founder and CEO of Salesforce ISV partner, Aprika, Colin Johnson.
Colin shares his early career and background, how he initially became a part of the Salesforce ecosystem, and how he has successfully launched a number of products in the ecosystem, since. Colin shares how Aprika first came about, how the business has evolved over the years, and how they leveraged the power of the AppExchange. We discuss what makes a product business successful, how to best market a Salesforce product, and how to know whether the business has a promising future, when still in the early days. Colin explains the power of the Salesforce Ohana and what he most enjoys about being involved in the ecosystem, and even shares some memories of the early Salesforce events that he attended. Make sure you're following Colin on LinkedIn to stay connected, and that you check out Aprika for how they might be able to help you. If you have any questions, then Colin can be reached at colin.johnson@aprika.com or on Twitter at @aprika_colin. We hope you enjoy the episode!
In today's episode, we're joined by the Founder of Platinum7, Doug Merrett. Platinum7 are the Salesforce security, compliance, and resilience consultancy specialists.
Doug shares the story of his own Salesforce career, including 13 years with Salesforce itself, what led him to launch Platinum7, and how he has found starting his own business.
He explains the history of cloud security, the perceptions that continue to be overcome, and the challenges that companies are facing in today's environment when it comes to managing risk.
We talk about how the Salesforce team itself fits into the security and risk landscape within an organisation, where the conversations ideally need to be driven from, and which departments are involved.
Make sure you're following Doug on LinkedIn, and that you check out Platinum7 to find out how they can add value and assist in your own organisation.
We like to thank our episode sponsors, Form Assembly for their support in bringing you this episode.
Form building can be a tedious and complex process when collecting loads of data for enterprises. Solve this issue with ease through FormAssembly, an all-in-one secure web form builder with a robust Salesforce integration. This seamless web to lead form building connection boasts features including sophisticated data collection, the option to pre-fill forms, create and update records, and more! Their advanced compliance standards offer prime solutions for companies in the government, finserv, healthcare, nonprofit, and higher education spaces. Visit www.formassembly.com/talenthub to find out why FormAssembly is the #1 Enterprise form building platform for Salesforce and how it can be customized to fit the needs of your company!
We hope you enjoy the episode!
In today's episode, we're joined by Salesforce Administrator, Golden Hoodie recipient, and Salesforce Women in Tech co-leader for Sydney, Mia Pacey.
Mia shares her early career and background, how she became a part of the Salesforce ecosystem initially in her role, and how she has continued to upskill in the platform. Mia talks us through the Salesforce products and tools which she uses and how she has learnt more about each through her preferred methods of learning, of which she explains, isn't the same for everyone. She also gives us some insights on the differences between not-for-profit and commercial Salesforce orgs. Having recently been awarded the Salesforce Golden Hoodie, Mia shares with us how it happened, how she felt when it was announced and what it means to her. Through her own experiences, Mia shares valuable tips and advice in this episode for others who are looking to get involved in Salesforce projects in their current organisation where they perhaps aren't currently in a Salesforce role. Make sure you're following Mia on LinkedIn to stay connected, and that you check out the Salesforce Women in Tech group for upcoming get-togethers. You can find Mia's YouTube channel at Pace Yourself for useful tutorials to help you on your journey. We hope you enjoy the episode!
In today's episode, we're joined by Salesforce CTA and Director at Deloitte in Sydney, Mo Salem.
He shares his early career and background, how he became a part of the Salesforce ecosystem, and how he has climbed the career ladder with strong company tenure. Hailing from Egypt and having also spent time working in Dubai and London, Mo explains his move to Australia, his reasons for selecting this part of the world, and how each of the four locations contributed in their own right to the Salesforce journey that he has embarked upon up until now. Having recently achieved his CTA credential, he talks us through his preparation, self-motivation, and experience of pursuing the ambitious goal, plus how it felt when he finally passed. Mo shares valuable tips and advice in this episode for putting your best foot forward, preparing yourself for possible failure, getting your family on board with the commitment, and how he found time to study. Make sure you're following Mo on LinkedIn to stay connected, and that you check out our episode sponsors, FlowRepublic for details about their Elite Salesforce Academy coaching. We hope you enjoy the episode!
In today's episode, we're joined by Senior Program Architect at Salesforce, Adam Best. Adam returns to the podcast to give us an update on his specialist area of DevOps, which is an ever growing part of the world of delivery within the Salesforce space. As more businesses embrace DevOps as a part of their delivery process, we discuss how this impacts on the talent pipeline for specialists with skills in this area. As opportunity continues to grow for people to transition their Salesforce careers into the DevOps vertical, we discuss the differences between DevOps roles and similar roles such as the Release Engineer, exploring the part that tooling products play. We discuss how those with a non-technical background can become specialists in delivery, and the skills and traits that are the most beneficial for success. Adam shares what keeps him excited to be a part of the Salesforce ecosystem and why he believes that the rest of the decade will be exciting for the company's growth. We always enjoy hearing from Adam, as an enthusiastic advocate of the Trailblazer and someone who contributes his time generously to the Salesforce community. Make sure you're following him on LinkedIn, and that you connect with him if you have any questions on the subject of DevOps. We hope you enjoy the episode!
In today's episode, we're joined by the Founder of Salesforce freelancing platform, SalesforceWorks, and consulting practice, HTTPeak, Mustafa Parekh.
Mustafa shares the story of his own Salesforce career, and what led him to launch SalesforceWorks, as freelancing continues to pick up pace within the Salesforce ecosystem.
He explains the differences between freelancing and contracting, the benefits of both, and the challenges that people can often encounter when first entering into the freelance world.
We talk about how a freelancer can make sure that they remain competitive and up-to-date with the evolution of the platform, and the client servicing skills that they need, to ensure success.
Make sure you're following Mustafa on LinkedIn, and that you check out SalesforceWorks to find out how the platform could assist you in sourcing talent for your business, or freelance projects as a resource.
If you're interested in Salesforce freelancing, or you're a Salesforce freelancer who is finding winning projects challenging, then make sure you download Mustafa's e-book, Insider Tips to Lift up Your Freelancing Business.
We'd like to thank our episode sponsors, FormAssembly for their support in bringing you this episode.
Form building can be a tedious and complex process when collecting loads of data for enterprises. Solve this issue with ease through FormAssembly, an all-in-one secure web form builder with a robust Salesforce integration. This seamless web to lead form building connection boasts features including sophisticated data collection, the option to pre-fill forms, create and update records, and more! Their advanced compliance standards offer prime solutions for companies in the government, finserv, healthcare, nonprofit, and higher education spaces. Visit www.formassembly.com/talenthub to find out why FormAssembly is the #1 Enterprise form building platform for Salesforce and how it can be customized to fit the needs of your company!
We hope you enjoy the episode!
In today's episode, Ben talks Salesforce salaries. You may have heard that Salesforce salaries are on the rise and that counteroffers are becoming more frequent, and so Ben gives his candid insights on this topic, and what it means for you in your current role or job search.
He gives his tips on the best way to approach asking for and securing a pay rise, and the important steps to take when you're considering whether you should pursue a higher remuneration. Make sure you grab yourself a copy of our Salesforce Market Survey for the data around current market trends, and that you're following Ben on LinkedIn for further content Salesforce truth bombs and content. To calculate your salary and income adjustments, visit Pay Calculator.com.au We hope you find the episode useful! If you do, please do let us know in your podcast reviews
In today’s bonus episode, we’re joined by the Founder of Salesforce Architect Academy, FlowRepublic, Sebastian Wagner, to talk through trends we're seeing in the Salesforce ecosystem.
Ben swaps hosting seats with Sebastian in this episode, and this week is answering questions himself around what he's seeing with Salesforce salaries, working patterns, and what people are seeking in their work as we move further into 2021.
From a different perspective on another continent, in a coach and leadership role with his FlowRepublic business, Sebastian shares his own insights, and what excites him for the evolution of the Salesforce ecosystem.
Make sure you’re following Sebastian on LinkedIn for upcoming content, and that you check out the FlowRepublic website to find out more about the programs discussed in this episode.
We hope you enjoy the chat!
In today's episode, we're joined by freelance Salesforce Administrator and Manager, all the way from Kansas City in the USA, Meradith Stretz. Meradith shares her journey into the world of I.T and Salesforce, having excelled in the Arts in her education and early career, and how that came about. She talks us through the challenges she's overcome in her previous roles, how she has built on and progressed her skills, and her approach to self-learning. Meradith takes a strategic approach when working with new customers, and she explains how she's able to add value quickly, and drive adoption through the angle of understanding. Meradith's story is inspiring, and it's a candid chat where we explore self-doubt and believing in ourselves to achieve greatness. Make sure you're following Meradith on LinkedIn, and a big thank you to Chris Hopper for making the introduction. Enjoy the episode!
In this week’s episode, we cover the results of Talent Hub’s annual ANZ Salesforce Survey, of which Part 2 focuses on the results from Salesforce professionals. You can download your copy of the ANZ Salesforce Market Survey here. In this podcast, listen to Ben’s response to the data, what he believes that it means and why, and how it compares to what he’s seeing on the ground day-to-day. We look at what Salesforce professionals look for in a new role, where their ambitions lie, and where they most want to work, amongst other data points.
You can also take a peek back at our 2020 survey to see how the market has evolved over the last 12 months. We hope that you enjoy the episode!
In this week's episode, we cover the results of Talent Hub's annual ANZ Salesforce Survey, of which Part 1 focuses on the results from Salesforce managers, followed by next week, where we bring you insights from Salesforce professionals. You can download your copy of the ANZ Salesforce Market Survey here, and in this podcast, listen to Ben's response to the data, what he believes that it means and why, and how it compares to what he's seeing on the ground day-to-day. We look at what Salesforce managers are prioritising when making new hires, how many expect to expand their teams in the next 12 months, and which Salesforce-related Clouds/products are predicted to see the most growth, amongst other data points. Whilst this survey relates to the Australia and New Zealand regions, we'd love to know whether it falls in line with your region. Tell us in a written review in whichever app you use to listen to your podcasts what you're seeing, as we're keen to hear from other regions. You can also take a peek back at our 2020 survey to see how the market has evolved over the last 12 months. We hope that you enjoy the episode!
In today's episode we're joined by Salesforce CTA and Global CTA Academy Lead at Accenture, Fahad Akhtar.
He shares his early career and background, including his early roles and projects as he became a part of the Salesforce ecosystem. Hailing from Pakistan, Fahad explained his move to Australia, his reasons for selecting this part of the world, and how he stepped up from a Technical Consultant to a Technical Architect through the transition. Having achieved his CTA credential a few years ago, he talks us through his preparation, gaps, self-motivation, and experience of pursuing the ambitious goal, plus how it felt when he finally passed. Today Fahad supports others in achieving the CTA through the Global CTA Academy that he leads, and he shares valuable tips and advice in this episode for putting your best foot forward. Make sure you're following Fahad on LinkedIn to stay connected, and that you check out our episode sponsors, FlowRepublic for details about their Elite Salesforce Academy coaching. We hope you enjoy the episode!
In today's episode, we speak with Senior Principal at Slalom in Victoria, Australia, Carl Vescovi. Carl has a unique perspective on the Salesforce market in the ANZ region given that he was one of the early professionals in the space and so we were interested to hear what it was really like back then. We hear about what implementations typically looked like in the past, as well as the Salesforce talent pool and how it has evolved. We look back at his previous roles and how he was first drawn into the Salesforce space, including transitioning from sales into delivery, and what he has learned from his broad range of experiences. We look at the elements that are challenging for customers in the current market and given the growing number of vacant Salesforce Developer roles which currently exist in an environment which increasingly favours clicks over code, why this could be the case. What does a Senior Developer actually look like in 2021? Carl has built solutions himself which he shares with other Salesforce professionals and so we were interested to hear more about them, as well as what keeps him engaged and excited about the future of the platform. Make sure you're following Carl on LinkedIn and we hope you enjoy the episode!
In today's episode, we speak with USA-based Founder of the Salesforce consulting business, Carabiner Group, Seamus Ruiz-Earle. Seamus has a very interesting story, having challenged a number of obstacles that many initially find, either when starting out their careers, or building a business. It was inspiring to hear how Seamus first secured the opportunity to work on Salesforce projects and build on his skills and experience, and how circumstances led him to launch his own business. Seamus shares how the model he developed for Carabiner Group differs from the standard consulting model, how this retained model works, and the pain points that their point of difference addresses for their clients. We talk about scaling a business, the approach that he takes to hiring talent, and how he introduces students to the Salesforce ecosystem and accelerates their learning. Seamus shares insights into the period that it takes for new hires to ramp up, and the tasks and responsibilities that they take ownership of. Finally, we discuss his plans for the future and how he sees Carabiner Group evolving and growing. This episode will be useful to people who are interested in finding out more about becoming a part of the Salesforce ecosystem, whether currently studying or working, plus those considering starting their own business. Do make sure you're following Seamus on LinkedIn for more content and insights, and that you check out Carabiner Group. We hope you enjoy the episode!
In today's episode, we share a LinkedIn Live Q&A with previous guest, USA-based Salesforce Recruiter, Christopher Hopper. Chris and Ben take a host of candid questions from our audience around all kinds of Salesforce job-related topics and answer them based on their experience and current market trends. They cover a broad range and so there may be a question there that you've been wondering yourself. We regularly catch up with Chris on the podcast, as he's a popular voice with our listeners on the job market. There are several previous episodes that we recorded at past Dreamforce events and throughout the year with him, including insightful conversations with others in the ecosystem, for candid chats, predictions and observations. If you've missed any of these, then head back through the show to catch up on what you missed.
Christopher comes from a technical background himself which gives him a unique insight, and he's a valuable voice and content creator to follow on social media.
You can find him on LinkedIn, or visit his website for articles, videos, and information.
We hope you enjoy the episode!
In today's episode, we speak with Practice Lead of Visioneer360, Mark Tossell, on the subject of analytics, machine learning, and the data space. We first recorded with Mark back in 2018, when Visioneer360 was first launching, and so we thought it was time to catch up again to find out how the business and his role have evolved, particularly given the flurry of acquisition activity which has been happening in the space. Throughout the episode, we discuss products and their capabilities, how they are shaping industries, and the innovation which has been occurring in a world where we've been pushing to transform with remote work. We talk about opportunities businesses have to harness their own data, and how powerful having insights and using them is, in transforming organisations to be more efficient, productive, and profitable. The episode will be useful to people interested in data and analytics, AI, BI, and machine learning amongst other topics, and Mark gives his insights into how industries are doing analytics well, and of course, what excites him about the future of the platform. You can check out the Visioneer360 website for further details on what we've discussed in the episode. Do make sure you're following Mark on LinkedIn and Twitter for more content and insights, and look out for his upcoming book, on his website, A Most Unlikely Trailblazer where you'll also find blogs such as: Are you confused about Einstein, Tableau and Tableau CRM? Tableau or Einstein Analytics - which is best for you? We hope you enjoy the episode!
In today's episode, we speak with USA-based Founder of TalentStacker, and independent Salesforce Consultant, Bradley Rice. Bradley has carved a successful career and business for himself, aligning to his commitments of achieving genuine work-life balance, through independent consulting, or freelance work. We discuss how he first became introduced to the idea of freelancing, and the strategies he's adopted to grow his business. He shares the challenges that he faces, how he overcomes them, and how it has led to the inception of helping others do the same. Throughout the episode, we discuss his Salesforce career and the path that he took, as well as where the idea first originated to start his business, TalentStacker, to help individuals start their Salesforce careers, and Salesforce professionals level up their careers. We discuss the impact that 2020 and the emergence of remote working has had on the market, and what excites him about the opportunities that it opens up. The episode will be useful to people who are interested in finding out more about freelancing in the Salesforce ecosystem, and likewise, if you're new to the space, or are considering moving roles. Bradley has tips for optimising your odds of success and how to secure a role outside of searching on job boards. Do make sure you're following Bradley on LinkedIn and Twitter for more content and insights, and you can check out TalentStacker on LinkedIn and via their website. Bradley also has a YouTube channel called 'Salesforce for Everyone' that features a number of value-packed videos, and so make sure you subscribe to be notified of new content being published. We hope you enjoy the episode!
In today's episode, we speak with UK-based Certified Technical Architect and European Salesforce CTO at Capgemini, Tameem Bahri, about the release of his book, "Becoming A Salesforce Certified Technical Architect".
Throughout the episode, we discuss his Salesforce career, his journey to CTA, and where the idea first originated to write a book.
Having led CTA development programmes in large SI's previously, we delve into what makes people ready to take on the Review Board, how the role of Architect has changed over the years, and the common problems that he sees within the architecture space. We talk about the contents of the book, and how it covers example-led architectural strategies and best practices.
The episode will also be useful to people preparing for a career in Salesforce, and Tameem gives his insights into the non-technical side of the skills spectrum, and of course, what excites him about the future of the platform.
You can order your copy of "Becoming A Certified Technical Architect" online here. Electronic versions can also be purchased at Kindle.
Do make sure you're following Tameem on LinkedIn for more content and insights, and we look forward to seeing your posts and tweets about the book on our social feeds.
We'd like to thank our sponsors, FlowRepublic, the Elite Salesforce Academy for their support in bringing this episode to you, and we hope you enjoy both the podcast episode and the read!
In today's episode, we speak with Anup Jadhav, who is a Salesforce Program Architect working at Salesforce, based in the UK. Anup has had exposure to a number of different areas, such as development, engineering and architecture, and as we discuss his career path, he shares what first attracted him to the industry and how he first became involved with Salesforce. Having held a previous role in engineering management, Anup explains how he approached developing effective team leadership skills to build a productive, motivated, and empowered technical team when being technically experienced himself, and the mindset he adopted around people management. We talk about the path he has pursued of being an industry expert, and the impact that has had on his professional development. We discuss the reasons he decided to take that route, and how he sees the future of Salesforce specialisations evolving potentially, and including more industry specialisations going forward. If you have an interest in insurance, his insights in this space and his predictions for the future are also fascinating. All round, an interesting chat that will likely resonate with many of you. Make sure you're following Anup on LinkedIn and Twitter, to continue following his story, and we hope you enjoy the episode!
In today's episode, we reconnect with UK-based Solution Architect, Gemma Blezard, who is the Founder and CEO of The Architech Club, and Founder of the movement which is regularly mentioned on Talent Hub Talk; Ladies Be Architects.
Gemma, two years on from our last podcast episode at Dreamforce 2018, has achieved even more in the world of Salesforce since that point. She shares all the details of the business launch of The Architech Club, how she finds being a business owner, and how the business is providing value to their clients.
We discuss the role of the Architect, and how it continues to evolve over the years. We talk about why it's important to have the right Architect in place, and the value of having a sounding board when going through a Salesforce transformation.
Gemma shares how she has approached building a team and getting the right people into place to scale effectively, and how she has managed the challenges of the COVID environment.
We talk about Ladies Be Architects, the future plans for the group, and how it's expanded into other areas recently, including the ANZ region, with ambassadors, Vickie Jeffery, Adrienne Cutcliffe and Emily Hay.
Gemma is very active on social media and a generous contributor to the ecosystem. Make sure you're following her on LinkedIn and Twitter, and check out her website for articles and information, as well as The Architech Club and Ladies Be Architechs channels:
The Architech Club website
The Architech Club on LinkedIn
Ladies Be Architects website
Ladies Be Architects on LinkedIn
Ladies Be Architects podcast
We hope you enjoy the episode!
In today's episode, we reconnect with USA based Salesforce Recruiter, Christopher Hopper, one year on from our last catch up on the Salesforce job market. Unbeknown back then, this follows an unprecedented year impacted by COVID, lockdowns and economic shock. Are we seeing the same patterns on both continents? We discuss the COVID job market recovery, and the changes it's left in its wake, and current and emerging trends in the Salesforce market, both in the ANZ, and the USA. We talk about how clients are approaching 2021, and how candidates are best placed going forward.
We regularly catch up with Chris on the podcast, as he's a popular voice with our listeners on the job market. There are two previous episodes that we recorded at past Dreamforce events, including insightful conversations with others in the ecosystem, for candid chats, predictions and observations. If you've missed any of these, then head back to episodes 6 and 14 to catch up on what you missed.
Christopher comes from a technical background himself which gives him a unique insight, and he's a valuable voice and content creator to follow on social media.
You can find him on LinkedIn, or visit his website for articles, videos, and information.
We hope you enjoy the episode!
In today's episode, we're joined by Salesforce Manager and Certified Technical Architect, Nikunj Doshi. Nikunj has an interesting story, having begun his career in sales and business development, before first learning to code as part of an intensive training program with Infosys in India. He explains what the training campus and the culture are like, as part of one of these large intakes, and how he found the program as a way to learn. Having worked as a Tech Lead for a broad range of international clients in India following his completion of the program, Nikunj went on to relocate to Australia. With the support of mentors and peers, he worked his way into an architecture role, and pursued the CTA credential. Nikunj walks us through his two Review Board attempts, what he learned, and how he was able to achieve the elusive pass, the second time around. He gives valuable tips and insights for others who have also the ambition to become a Certified Technical Architect. We discuss the Developer role, and it's day-to-day challenges; the issue of poor quality code, and the importance of conscientiousness in this area. It was great to catch up with Nikunj and hear his story, including how he immersed himself in the ecosystem when he first arrived in Australia. Definitely follow him on LinkedIn to continue to follow his story! We'd like to thank our sponsors for this episode, FlowRepublic, the elite Salesforce Academy, who are experts in coaching other aspiring CTA's through their preparation. We hope you enjoy the episode!
In today's episode, we're joined by USA based Senior Applications Administrator, Jordan Nelson on the topic of content and personal branding. Jordan shares how he first became a part of the Salesforce ecosystem and what his personal journey has looked like, as well as why he decided to document his journey, and share it with others. He explains how to get started with selecting your topics even if you're a Salesforce beginner, the automation tools that he recommends for efficiency, and the many benefits of cultivating a personal brand. People can sometimes be hesitant of sharing online, due to fears of being negatively received, and Jordan opens up on his own experiences, and the best way to deal with this mindset, and how to approach any less than positive exchanges. As a person passionate about digital innovation, Jordan talks us through the various social platforms which he holds in high regard and why, as well as the newer platforms that he's experimenting with, both as a content creator and consumer in his day to day life. Are you using these? Jordan has some exciting plans for the future which he shares in the episode, and so do make sure you're following him on LinkedIn, and that you subscribe to his YouTube channel and podcast, Head In The Clouds. We hope you enjoy this episode, and we look forward to seeing your own content very soon!
In today's episode, we're joined by Melbourne based Salesforce CTA, Bibhu Pati. Bibhu is the CRM Practice Director at AFDigital and has an interesting background, having worked across the Salesforce ecosystems of India, Germany, and now Australia. Bibhu hadn't initially set out on a career in I.T, and he explains in the episode how he transitioned from Sales into I.T, and how the two skillsets have complemented one another and enabled him to develop in his career. With both offshore experience in India and onshore project experiences in Germany and Australia, Bibhu has had challenges to navigate throughout this time, including setbacks as he pursued the goal of passing the CTA Review Board, which is known to have a painstakingly low pass rate. However, Bibhu has persevered and overcome difficult moments to turn situations around, and he talks us through his mindset approach and the influences that he's embraced on his journey, in the form of coaches, mentors, and study buddies. He shares insights on the projects he's worked on, the differences he sees in joining organisations at various stages of their growth, and his exciting plans for the future. Do make sure you're following Bibhu on LinkedIn as he's happy to connect with like-minded individuals, and we hope you enjoy this episode. A big thank you as always to our episode sponsor, FlowRepublic, the elite Salesforce Academy. You can find out more about how they can enhance your own career by visiting their website and following them on LinkedIn for further information.
In today's episode, we're joined by Cameron Cronin, who is a Salesforce Certified Technical Architect and Principal Director at Accenture, based in the UK. Hailing from Australia, Cameron first began his Salesforce career in Sydney a decade ago, and he shares with us what it was like to be a part of an emerging market, and how his skills and experience have led him across the globe. We think you'll find it fascinating to hear about the market back then, and how it has changed, in detail. Having previously worked at Tquila UK, a highly regarded organisation that was able to cultivate talent to convert a high number of CTA's, Cameron describes his time there, and the reasons why so many achieved the elusive credential and have gone on to do great things in their careers. As one of their first CTA's, Cameron talks about what his own CTA journey was like, and how the Architect role itself has changed over the years, as Salesforce has evolved and acquired further capabilities. Having been a CTA for a number of years, he sheds light on the traits of the very best Architects, and how he identifies whether a person is near ready for the Review Board. As a manager of large teams, Cameron gives insight into his own journey as a manager, particularly given that he is technical himself, and the qualities that he looks for when hiring, including on the non-technical side. All in all, a really interesting episode to kick off 2021, from a valuable perspective by Cameron given his tenure in the ecosystem. Make sure you're following him on LinkedIn, and that you check out our episode sponsor, FlowRepublic, who are masters in coaching and mentoring aspiring CTAs. We hope you enjoy the episode!
In today's episode, we're joined by Brooks Johnson, who is a Senior Salesforce Developer and creator of the Brooks Johnson Salesforce Developer YouTube channel, based in the US. Brooks comes from a non-technical background, having served in the US military for a number of years, and so his story is particularly interesting. He shares how he first became acquainted with Salesforce, the concept of coding, and the Developer career path that he set his sights on. We discuss which tools and resources he used to upskill, and which of those he'd recommend to others in a similar position with the ambition to pivot into a Salesforce career, particularly within the development space. Brooks is a passionate and skilled content creator, and we enjoyed finding out more about the topics he covers on his YouTube channel and how they can help others. He's had an inspiring career path since becoming a Salesforce Developer, and we talk about the opportunities which have come to him, and his plans for the future. Make sure you're following Brooks on LinkedIn and YouTube to benefit from his content and videos, in which we're sure you'll find a lot of value. We hope you enjoy the episode!
In today's episode, we're joined by Pei Mun Lim, who is an experienced Project and Programme Manager in the Salesforce space, based in the UK. Pei shares her insights around how she first carved out her career in the industry and the path that has led her more specifically into the Salesforce ecosystem. She explains what her first projects looked like, and the lessons that she's learnt along the way which have enabled her to grow in her effectiveness. She explains the Project Manager Iron Triangle principle and the key differences between the responsibilities of a Project Manager versus a Programme Manager, as the two are often confused. Pei shares her views on the skills and values within team members that she has found to be the most successful on her projects, and the management style which she adopts to steer her team and their deliverables to the best outcomes. Pei has been helping others by sharing her skills and knowledge in recent times. She explains the ways in which she's been doing this, how she hopes it can assist others in their learning, and in getting the best out of their implementations and their teams. Make sure you're following Pei on LinkedIn to find out how you can get involved in her courses yourself. We hope you enjoy the episode!
In today's episode, we're joined by US-based Salesforce CTA and Director for Product Management at Salesforce, Karishma Lalwani. Karishma shares her story of why she first embarked upon a career in I.T and computer science, and how it has led her to the point in her career that she's at today. Having achieved the Salesforce CTA credential, she sheds some light on what this journey was like for her, why she set it as a goal for herself, and how it has enabled her to progress from architecture, into the role that she holds today, with Salesforce. Having worked in situations frequently where females are under-represented previously, she talks us through how she has approached this, the observations she's made, and how she has overcome challenges around self-confidence in the past. We talk about what traits some of the very best Architects that she's worked with possess, and why these are important, and she shares tips for aspiring Architects to adopt. It was very interesting to hear about what Karishma is passionate about for the future of the platform, and so make sure you're following her on LinkedIn to keep up to date with her future speaking engagements and content. We'd like to say a big thank you to our episode sponsor, FlowRepublic, the elite Salesforce academy. You can find their website and further details about their courses, here. Enjoy the episode!
In today's episode, we're joined by Saurabh Gupta, Founder of Plumcloud Labs, a Salesforce partner, and AppExchange product business, specialising in the data privacy space. Saurabh comes from a Siebel background himself, and we spoke to him about his career in the Salesforce ecosystem, the roles that he's played, including his previous role at Salesforce, and what prompted him to launch Plumcloud Labs. We talk about the idea for the product and how he saw the opportunity and gap in the market, his strategy for scaling by bringing specific expertise into the team, and the process of launching a product on the AppExchange. Saurabh shares valuable insights around starting and running a business, the growth of the data privacy space, and the future for Salesforce enterprise customers globally. We think you'll find the episode an interesting listen and so make sure you're following Saurabh on LinkedIn for further updates, and that you check out the Plumcloud Labs company page and website for further details. Enjoy the chat!
In today's episode, we're joined by Michael Diamond, Founder of Arcturious, a recently launched Salesforce Partner based in Sydney. Michael comes from a sales and account management background, and we spoke to him about his career in the Salesforce ecosystem, the roles that he's played, his MBA, and what prompted him to launch Arcturious. Starting a business during the COVID period comes with its own set of unique challenges, and Michael shares not only the reasons behind some of the decisions that he's made but how he has shaped the culture and set the business up to thrive in a post-COVID environment. We talk about how the market has changed and the reasons why it's evolved, and signs which indicate what the future of work could look like in Australia. In a time of emerging trends, we talk about how they've implemented a virtual first approach. Michael shares valuable insights around resilience and adaptability, and we think you'll find the episode an interesting listen, wherever you sit in the Salesforce ecosystem. Make sure you're following Michael on LinkedIn, and that you check out the Arcturious website and company page for further details. Enjoy the chat!
In today's bonus episode, we speak with US-based Architects, Jim Hutcherson and Dipanker "DJ" Jyoti, about the release of their book, the "Salesforce Architect's Handbook", and the value that it can provide aspiring and existing Architects.
We discuss their Salesforce careers, how they first came to meet, where the idea first originated from, and the gap in the market that it caters for.
If you're aware that there is material available out there, but like many, can find it a little sporadic and disjointed to wrap your head around, the "Salesforce Architect's Handbook" brings it all together for you, reignites your passion for architecture, and is a must-read if you're aiming for the CTA.
You can pre-order your copy online here for a January delivery date, with 20% of profits being donated to St Jude Children's Hospital:
https://amzn.to/2KCcpuY
Electronic versions can also be purchased at www.apress.com and Kindle.
Do make sure you're following Jim on LinkedIn and Twitter, and DJ on LinkedIn for upcoming announcements and insights.
We'd like to thank our sponsors, FlowRepublic, the Elite Salesforce Academy for their support in bringing this episode to you, and we hope you enjoy both the podcast episode and the read!
In today's episode, we're joined by Glenda Birch, who is a Managing Partner at DXC, leading the System Partners brand. We enjoyed hearing Glenda's story of discovering the sales industry and the Salesforce space, including how she has progressed in her career to the position that she's in today. As a passionate female in tech, we talk about her leadership style, and her thoughts on diversity and creating cohesive teams for the future. She explains how she has led through change and crisis during this period, and we discuss the importance of flexibility, motivation, and a commitment to the well-being of team members. COVID has impacted customers globally in many ways, and Glenda explains how their own have adapted, and how DXC has pivoted to support project outcomes and deliverables. Glenda explained how different regions across the country have become more exposed to Salesforce, outside of the traditional Sydney, Melbourne, and Brisbane markets. She shares her insights and predictions into which cities could potentially grow in the near future as Salesforce hubs, and we discuss the possible impacts around talent pipelines. A really interesting episode this week, and so make sure you're following Glenda on LinkedIn to connect with her. You can find out more about DXC on their website, or by following their company LinkedIn page for future updates. We hope you enjoy the episode!
This week's guest is Guy Farrer Fisher, a Salesforce CTA and Senior Manager at a large Salesforce Partner based in the UK.
In this episode, we talk about Guy's initial study for a career in I.T and how it led to him entering the Salesforce ecosystem, as an Admin, Developer, and finally moving towards Architecture, which culminated in Guy preparing to take, and pass, the CTA Review Board. Guy recalls his CTA journey, how he prepared and identified his gaps, and what it felt like after the exam, waiting for his results. We discuss 'thinking like an Architect' and how Guy went about learning this skill with a CTA coach, and how it has assisted him in his professional role. Guy shares the assessments he has made previously when making career choices, and what he's excited about for the future of the Salesforce platform. Make sure you're following Guy on LinkedIn, and that you check out our podcast sponsors, FlowRepublic, who are referenced throughout the episode if you're interested in discussing coaching options for your own CTA journey. We hope you enjoy the chat!
In today's episode, we're joined by Gaurav Kheterpal who is based in India, and whom you may have seen speak at a Salesforce event previously, given that he's an active and generous contributor within the Salesforce ecosystem.
Gaurav shares his journey with us, both prior to Salesforce and within his current role; and as a holder of 33 Salesforce certs, we talk about his views on certifications and the approach he takes. Gaurav talks to us about the SAIMA initiative, which is a free-spirited community group for global Salesforce Architects to collaborate and study for related topics, and his own Architect journey. It was great to hear more about the Indian Salesforce ecosystem from Gaurav, and whilst travel is limited in the current climate, we travel in the mind as we talk with Gaurav about Salesforce events over the years, across the world that he's been involved in. As a very active figure within the world of Salesforce, we recommend that you follow Gaurav on LinkedIn and Twitter, via his handle, @gauravkhterpal, to enjoy his content. Gaurav can also be found on the Salesforce Stack Exchange and via his blog. Make sure you also check out the SAIMA Group, for opportunities to get involved. We hope you enjoy the episode!
In today's episode, we're joined by two guests, Germany-based Johann Furmann, and Poland-based Jakub Stefaniak, both of whom have recently achieved the momentous goal of the Salesforce CTA.
Johann and Jakub supported each other through the CTA journey, and whilst their backgrounds are quite different, it was interesting to hear their views on certain topics, and the approach that both took to achieving this challenge; where they agreed, and where they have alternative perspectives. Johann and Jakub are transparent in sharing their day to day experience of this period of time in their lives, from the resources they used, the groups that they joined, and the strength in camaraderie so unique to the Salesforce Community, which they found support in. We have a candid chat about finding balance when pursuing an intense goal such as the CTA and discuss whether there is a new generation of Architects emerging as we move into the decade of the 2020s. We'd recommend that you follow Jakub and Johann on LinkedIn, and of course, our esteemed sponsors, FlowRepublic, the elite Salesforce academy, who you'll hear referenced throughout this episode. We hope you enjoy the chat!
In today's episode, we're joined by Alice Hodgson, who is the Founder and Managing Director of the Salesforce training provider, TrainTheCrowd. We talk with Alice about her early career prior to her specialising in training, even before she discovered Salesforce and became a part of the ecosystem. We were eager to hear about the training business, TrainTheCrowd; how it first began, and some of the insights she was able to share around adoption, the role of a trainer, and how they have had to adapt to the complexity of the ever-evolving Salesforce ecosystem. Given the recent challenges we've faced across the globe with COVID, Alice gives some detail into how the disruption we've experienced in the way we've typically worked, has changed the role of a trainer. We talk with Alice more generally about being a business owner, how herself and her team have been able to cultivate a fun, transparent, and collaborative culture despite the nuances of remote working, and finally, what excites her for the future! Make sure you're following Alice on LinkedIn, and you can find out more about TrainTheCrowd and the wider team by visiting their website. We hope you enjoy the episode!
In today's episode, we're joined by Ivan Almeida, Salesforce CTA and Head of Architecture at Publicis Sapient in the UK. Having initially transitioned from development to architecture, Ivan talks us through that journey, and how it led him down the CTA path. He recalls when he first moved into the Salesforce ecosystem, and how his formal study supported his professional development. We covered a number of architecture related topics with Ivan, such as what a Salesforce Architect works on day-to-day, what an Enterprise Architect does, and the impact of COVID on the role. He also explains the differentiation between the Solution and Technical Architect scope, and how this sits when compared to the more general I.T space. Ivan's current role oversees an international portfolio, and he gives a glimpse of what it's like to deliver Salesforce projects across different regions, taking into account time differences and varying ways of working from continent to continent. Ivan references his blog within the episode, and we recommend that you also follow his journey on LinkedIn. We'd like to thank our episode sponsor, FlowRepublic for their support, and recommend that you check out their website out if the CTA or developing your soft skills is on your personal road map. We hope you enjoy the episode!
We're joined in today's episode by David Scott Nava, who works for Salesforce in the US. David knows more than a thing or two about goal setting and focus. Having enjoyed a lengthy military career, as he neared retirement from his naval duties, David applied a strategic approach to his next move, which he shares with us. He talks us through what that journey looked like, how he first discovered Salesforce and how building a personal brand has enabled him to get to where he is today. He shares the challenges he faced, the opportunities that he's made for himself, and how he helps others to find similar success today. As an active and inspirational member of the Salesforce Ohana, make sure you're following David by connecting on LinkedIn, and he's working on a number of resources to help and inspire currently. Enjoy the episode!
In today's episode, we're joined by Salesforce CTA Lorenzo Frattini, who is the Founder of the Salesforce product, Clayton. With a background in software engineering, Lorenzo explains how he first became a part of the Salesforce ecosystem, and his journey into Consulting within the Salesforce world. As a previous team member of Tquila UK, Lorenzo revisits working amongst bright minds in the market, and how he initially took the path to achieving the CTA. Lorenzo shares key insights into the Developer ecosystem, and highlights the importance of good quality code and security for a business, plus the steps to address poor code within an org. Lorenzo also has a useful take on some of the ways that you can build on your skills to make you a stronger candidate for the Review Board and beyond, encompassing soft skills such as communication, empathy, and emotional intelligence. Make sure you're following Lorenzo on LinkedIn for further content and information about Clayton, and we'd like to extend a big thank you to FlowRepublic, the Elite Salesforce Academy for their support in sponsoring this episode. Make sure you visit their website to find out more if the CTA is within your sights.
In today's episode we speak with Toby Wilcock, CEO of Salesforce Partner, Cloudwerx, and tap into his deep knowledge and experience of the sales side of the Salesforce ecosystem. We asked Toby how Salesforce projects come into fruition, how the relationship with a Partner and Salesforce works, and the nuances that lie within that dynamic. He explains the sales cycle itself in detail within the episode, and how economic factors and shocks can play into that cycle, and it's speed. He also gives an insight into how a Partner can go about managing pipeline and headcount within the project space. Toby has a background in sales, and has previously worked within a range of Partner sizes, both through selection, and acquisition. He explains the different scale and size of Salesforce Partner, and how that can impact on your role, and the type of projects that you'd be more likely to be working on. He talks us through the changes that he's seen in the ecosystem over the years, and what a customer looks like, as well as the expectation of their Salesforce Partner. It was fascinating hearing about the sales side of the ecosystem with Toby and we recommend that you follow him on LinkedIn for future updates, as well as the Cloudwerx LinkedIn page. You can catch up on the episode we recorded with Cloudwerx's Chris Baldock here. Enjoy the listen
salesforce #salesforcepartner #sales #cloudwerx #salescycle #projects #business
In today's episode we talk with London based Salesforce CTA, Andy Mahood who founded Taskfeed, and recently merged the business with Precursive, where he operates as the CTO. Andy walks us through his early career and the roles that he's played, which include working for both an end user and a Consulting Partner, leading on to his role today of Founder, and CTO of Precursive. Andy gives candid insights into getting a product business off the ground, including the logistical and financials, and then building, scaling and creating a team around him. He explains how his own role has changed as the team has scaled, moving from business creator to CTO, and what that transition has entailed. Additional to being a product Founder, Andy is a Salesforce CTA, and we asked him about his personal CTA journey, how he prepared, and what it felt like to pass. He gave us an insight into the difference that it made to his own mindset, and how others perceived him in a professional setting. This episode is full of tips and pieces of advice, whether your interests lie in building a product business, the journey to CTA, or you just love an inspiring Salesforce story! We hope you enjoy the episode, and do make sure you follow Andy on LinkedIn, and check out Precursive online. Andy hosts his own fantastic podcast, and you can subscribe to episodes by searching for App Etc. A big thanks to our friends at FlowRepublic, the Elite Salesforce Academy for their support with this episode. Enjoy!
salesforce #salesforcepodcast #trailhead #cta #certifiedtechnicalarchitect #pathtocta #journeytocta #salesforceproduct #precursive #techpodcast
In today's episode we're joined by Salesforce CTA and Program Architect Director at Salesforce, Arjan Kramer, who is based in the Netherlands.
Having seen Arjan speak at Dreamforce, we were keen to hear about his Salesforce journey and the roles he's played both before his life at Salesforce, and since joining the ecosystem. He shared with us his career plans when he was younger and how the skills he learned even in his younger years have been transferable in his role today. Prior to working at Salesforce, Arjan had a lengthly tenure at Capgemini in the Netherlands, and he goes into detail as to how he was able to keep learning and progressing during those years. He shared with us how he first heard of the CTA program, his CTA journey, and the gaps he had to overcome to be successful when he met with the Review Board. Arjan is a generous contributor in the Community, and an accomplished public speaker, and he shared his own tips on building your confidence and finding a sense of calm in performance. He explains how these skills help him in his Architect role, and what other traits and skills make a great Architect in his mind. Make sure you're following Arjan on Twitter and LinkedIn for future content and speaking engagements at Salesforce events. Thank you to our sponsors FlowRepublic, the Salesforce Elite Academy for their support with this episode. We hope you enjoy the episode!
salesforce #salesforcecta #cta #technicalarchitect #dreamforce #salesforcepodcast #journeytocta #pathtocta
In today's episode we catch up with Vincent Motte, who is Managing Director of Salesforce Partner, The Carnac Group. The Carnac Group deeply specialise in particular industry verticals, and we explored the strategy around this, as well as the hiring methodologies that they've employed to enable them to grow. Vincent shared his own Salesforce story, how he first became a part of the ecosystem, and what first led to his desire to launch a Salesforce Consulting Partner. In these times of COVID and remote work, we discuss with Vincent which skills are proving to be beneficial, and the growth plans for the business for the future. You can find out more about The Carnac Group here, and make sure you're following Vincent on LinkedIn for content and updates. We hope that you enjoy the episode!
salesforce #salesforcepodcast #salesforceconsultingpartner #salesforcetrailhead #trailblazer #salesforcelearning #business #leadership #technology #salesforceohana
In today's episode, we speak with Regional Vice President at Mulesoft and Salesforce CTA, Emely Patra, who is based in the UK. Having achieved her CTA in 2018, Emely originally came from an Oracle background, and she talked us through at length how she moved into the Salesforce ecosystem and what that transition was like. She tells the story of her CTA preparation and also shares her memories of the moment she was given the news that she had passed the Review Board. We discuss the methodology of architecture, what professional benefits come from the preparation itself, and the reasoning people should consider when embarking on their own CTA journeys. We enjoyed hearing what Emely enjoys the most in her day to day role, and what excites her about the future of the ecosystem. Make sure you're following Emely on LinkedIn, where she shares upcoming speaking engagements and other Salesforce related content. This episode was brought to you by our sponsors, FlowRepublic, the Elite Salesforce Academy. We hope you enjoy the episode!
In today's episode we catch up with Heather Black, Founder of Supermums, who specialise in supporting mums and dads transition into the Salesforce ecosystem, from Salesforce rookie to job-ready through their initiatives. Whilst Heather is based in the UK, very soon Supermums is launching in the ANZ region with the intention of mirroring the same kind of success in the southern hemisphere. Having seen Heather receive a Golden Hoodie at World Tour in 2019, we enjoyed hearing about how she initially entered the world of Salesforce. Heather explains her background, and how she first created the idea of Supermums. She shares details of the highlights and success stories of those who have achieved a change of career through the Supermums program, and we discuss which kind of skillsets complement making the transformation. We hope you enjoy the episode as much as we enjoyed the chat with Heather. Make sure you keep abreast of the updates from Supermums as they launch in the ANZ, and you can follow Heather's content on LinkedIn here.
In today's episode, we were joined by one of the world's first 10 CTA's all the way from Oregon in the USA, Irena Miziolek. Irena was the world's first-ever female CTA, and we were honoured that she took the time to share her story with us. Irena was able to provide such a unique insight into the evolution of the CTA, including how it was developed and perceived at the time that she became aware of it. Having previously been a judge on the Review Board, she explained the skills required to pass, and how it should be approached by people who have the goal in their sights. Having been in the Salesforce ecosystem for a number of years, Irena was able to share her views on certifications which have since been phased out and replaced, and how she would hire for her own team. Irena possesses so much knowledge and has contributed heavily to the Salesforce ecosystem, we'd recommend that you follow her on LinkedIn, and we hope you enjoy the chat! A big thank you to our sponsors, FlowRepublic, the Salesforce Elite Academy for their support with this episode.
In today's episode we're joined by Kris Moyse who is a co-Founder of Proximity Insight, a Salesforce AppExchange product for the retail industry. We delved into what led Kris into the Salesforce ecosystem having previously launched a successful business in South Australia, and the roles that he initially played throughout his career. We talk about the Apps that Kris and his business partner, Matt Lacey, initially developed, and how they have got to the point that they are today, specialising in the retail sector. We hone in on the skillsets required for a product company and which specific challenges Kris and Matt have encountered as they grow the business, of building a product on the Salesforce platform. This is the first podcast episode we've captured which focuses exclusively on a Salesforce product business, and it was really interesting to hear more from Kris. We hope you enjoy listening and make sure you follow Kris on LinkedIn to stay up to date with the Proximity Insight growth story!
Today's episode is a rebroadcast of a recent LinkedIn Live, and we caught up with Roger Miranda to discuss tips and advice on navigating your Salesforce job search, and how to work with Recruiters.
Roger is a 5x Salesforce Certified, U.S. Army Veteran and has worked as a Salesforce Specialist Recruiter so understands both sides of being a Salesforce job seeker and Recruitment Consultant.
We answered a number of questions from the audience and we hope you enjoy the chat!
In today's episode, we talk with Salesforce CTA, MVP, and Master Architect at Odaseva, Carl Brundage, based out of Pennsylvania in the USA.
We kick the episode off by understanding how his education and background first led him into the world of I.T. More specifically how Carl found his way into the Salesforce ecosystem and the roles that he's played up until this point. We talk to Carl about his role today with Odaseva and what it's like to work for an AppExchange product organisation. We wanted to delve into Carl's certification journey, given the extensive list of certifications that he has achieved, and we discuss his view on the value of certifications, and why he believes they're important. Being a Salesforce CTA who has been a judge on the Review Board, we cover the topic of CTA with Carl in detail, discussing the various different types of Architects, how somebody can begin to self-assess if they should set the CTA as a goal for themselves, and the Architect mindset. As Carl has trained a number of aspiring CTA's previously, he is able to provide deep insight into how you should approach setting as a goal for yourself and how best to prepare. We enjoyed discussing the Einstein platform with Carl in particular, where it's positioned and what about it excites him for the future. Carl gives a lot back to the Salesforce ecosystem and we're honoured that he took time out to share his story for this podcast episode, we hope you enjoy it! Make sure you're following Carl on LinkedIn and Twitter, and you can check out Odaseva here.
This episode was brought to you by our sponsors, FlowRepublic, the Elite Salesforce Academy, and so make sure you check them out if the Salesforce CTA is a goal that you are looking at working towards.
Today we're joined by a respected and admired figure from the Salesforce ecosystem, Sydney based Accenture Managing Director, Astrid Clout. Astrid first became a part of the Salesforce space in the early 2000's, and having worked in both the UK and ANZ markets, gives us insights into both geographic locations and how she developed in her career as she moved across the world. We discuss the projects she has been involved in over the years and how they've evolved. We look at the challenges that projects faced earlier in the decade and how they compare to now, as well as the differences between how teams are made up. Astrid explains the roles that she's played over the years, the aspirations she's had, and how she has achieved her goals. As a hiring manager, Astrid gives us insight into what she looks for when she's recruiting, and what makes Salesforce projects successful. You can connect with Astrid on LinkedIn to continue following her journey, and check out Accenture here and follow them on LinkedIn. We hope you enjoy the episode!
In today's episode we talk with the National Practice Partner for Business Consulting at System Partners, Chris Nugent. Chris talks us through his career before Salesforce, and the roles he's played up until this point. He explains how he sees Consulting differing to working for an End User, and he takes us through the functional space in detail. We hone in on both the Functional Consultant and the Solution Architect roles, looking at what each role entails, the pathways in, and then how you can progress. Chris talks us through the importance of soft skills, and what he looks for when hiring into his own team. He shares his insights on the impact that COVID-19 has had on the day to day operations of these roles, and how his team have adjusted to effectively continue with elements such as requirements gathering workshops in a virtual environment. This episode is filled with information, particularly valuable if you have an interest in the functional space, and you can connect with Chris for further updates by searching for him on LinkedIn here. We hope you enjoy the episode!
In today's episode, we talk with Salesforce Capability Lead for Xero, John Railton, based out of New Zealand.
We kick the episode off by understanding how his education and personal interests lead him into the world of I.T, and more specifically how he found his way into the Salesforce ecosystem and the roles that he's played. John has worked within Salesforce Partner organisations prior to joining Xero, and he gives us insight into the key differences between working for a Partner and an end-customer, typically. He explains the day to day of his current role, and the challenges he faces, as well as what he finds the most rewarding. As somebody who enjoys leading teams, John talks us through people leadership styles and the ability to achieve through others to retain talent. He explains the benefits of working effectively with stakeholders and well as your own team members, and how the idea of managing up is a skill that can make people more effective in their roles. John has worked previously as a Salesforce contractor in Australia, and so he shares his experiences of the differences he identified between the New Zealand and Australian markets, and what the New Zealand Salesforce ecosystem is like at this point in time. John has a really interesting background, an entrepreneurial spirit, and we hope that you enjoy the episode as much as we did recording it!
In today's episode we speak with UK based Certified Technical Architect, Anjali Subburaj, who is Digital Commerce Chief Architect for a large end-user organisation.
Anjali has a fascinating story as she had an extensive Microsoft career prior to Salesforce, and so she explained what it was that appealed to her and her experience of the transition.
Anjali talks us through how she prepared for the CTA, and how she actively drove her career, and the choices that she has made since the achievement, which have taken her in an ambitious direction outside of the usual path.
She talks Salesforce mentoring, a life of continuous learning, and her top tips for advancement if the CTA is on your roadmap in this episode.
Make sure you're following Anjali on LinkedIn and you can also check out our sponsors, FlowRepublic as you prepare for the CTA journey.
We hope you enjoy the episode!
In today's episode, we're joined by New Zealand based Salesforce Practice Manager for Davanti Consulting, Dan McBeth.
Dan talks to us about his early career in the UK, explaining how he first became involved in the Salesforce space, and the world of Salesforce projects.
As the leader of a sizable team at Davanti, Dan explains his preferred model for recruiting new members, and the interviewing strategy that he takes to uncover potential talent, not only from a non-Salesforce background but often from a non-technical background.
Dan gives us an interesting overview of the New Zealand market. He shares insight around what makes it different to other areas of the world as a place to live and work, and why it's an excellent place to develop in your career.
An insightful episode this week, and we recommend that you follow Dan on LinkedIn and that you check out the Davanti website for further reading.
We hope that you enjoy the episode!
In today's episode, we're joined by Colombian based owner and Founder of Twilo, a Salesforce Partner with expertise in CPQ and Billing projects that have disrupted the model of Salesforce offshoring.
Aidan's extensive Salesforce career has enabled him to relocate initially from London to Sydney, before launching his own business in Latin America, and working closely with the US markets.
We talk to him about his career before Salesforce, the early days of Salesforce projects in London, and the differences not only between the regions but the evolution of the Salesforce market that he's seen over the years.
Having built a team in Colombia with Twilo, Aidan explains his preferred model for growing the business, the strategy for uncovering talent in Colombia, and the approach he takes to training and upskilling.
As specialists in CPQ and Billing, with extensive experience in Field Service Lightning, we talk to Aidan about the size and frequency of Twilo's projects in the US, and best practices for companies undertaking CPQ projects of their own to be aware of.
An insightful episode and we recommend that you follow Aidan and Twilo on LinkedIn and that you check out the Twilo website for further reading.
We hope that you enjoy the episode!
Today's episode is a rebroadcast from a LinkedIn Live that we did with Boston-based Salesforce Technical Architect and MVP, Susannah St-Germain.
Salesforce are soon to retire their Data Recovery Service, and we went through in detail what this will mean for companies, who really needs to be aware, and why.
Susannah explains the people who should be involved in bedding down a strategy, what a strategy actually looks like within a business, and how to start that conversation. Recovery and back up within a business has limitations and a number of factors to consider, and so a plan of how it would be executed if ever required is key.
This is a really insightful discussion, and Susannah regularly publishes updates on LinkedIn and Twitter, so make sure you're following her for further insights. You can also check out references to Odaseva and their services.
We hope you enjoy the chat!
In today's episode, we're joined by New Zealand based Certified Technical Architect, Brad Riley, to talk about his technology career before Salesforce and the story of how he initially became involved with the platform.
We talk about how his life in Consulting opened up the world of Salesforce certifications, and how he was inspired to pursue the Salesforce CTA, by one moment in particular. Brad gives insight into not only how he prepared for the Review Board, but also how he sees his responsibility as a CTA having made the achievement, and what it has meant for him in his life.
Brad talks us through the work he does with the Davanti Consulting internal Architecture capability within his role, giving him the chance to support upcoming Architects to help them on their own journeys.
This is a really insightful episode, we hope you enjoy it, and we recommend that you follow Brad on LinkedIn at https://www.linkedin.com/in/bradri/.
This episode is sponsored by FlowRepublic, the Elite Salesforce Academy.
In today's episode, we're joined by Salesforce Engineering Manager, David Dawson, and this chat is a must-listen for anyone coming down the Developer track.
Crucially, we talk to David about his own journey down the lesser travelled path of management and technical leadership, as an alternative to the architecture route that many Salesforce Developers pursue.
David has accelerated his career in recent years by driving his Salesforce career in this direction, and we discuss with him his early days in development and the transitions he's worked through to get to the point of where he is today.
We talk about his experiences working for a technology business, how his learning is amplified when working alongside high calibre Engineers, and how his principles and mindset were challenged to think differently, particularly when moving from smaller projects into enterprise-level projects.
We delve into how David interviews for his own team, what he looks for, and the tips and advice that he shares for others who find themselves at a similar fork in their own career path, from Salesforce Developer, with several routes to consider.
Make sure you're following David at https://www.linkedin.com/in/daviddawson90/ and we hope you enjoy the episode!
In this episode, we're rebroadcasting a LinkedIn Live discussion with Shane Williams focusing on engagement and performance in distributed Salesforce teams, including leading dispersed teams and how to tackle the challenges, as well as the biggest differences between leading face to face, and remotely. We talked about building positive, results-driven cultures in remote Salesforce teams, managing performance, and working towards the same vision in what could be a ‘new normal’ way of working from 2020 onwards. We reference the survey which we conducted in the midst of COVID-19, the results of which will be published in very soon, in June 2020
In today’s bonus episode, we’re joined by the Founder of Salesforce Architect Academy, FlowRepublic, Sebastian Wagner, to talk about the world’s first Virtual Dreamin conference. Virtual Dreamin is a two-day Salesforce event over the weekend of 16-17 May 2020, and is available online no matter where in the world you are located. We talk with Sebastian about the seven particular sessions that he recommends you attend, no matter your individual career goals and interests, as they are jam-packed with rich content and insights. Find out how you can get involved by visiting the Virtual Dreamin site. Make sure you’re following Sebastian on LinkedIn for more CTA related content. We hope you enjoy the episode!
In today's episode, we're joined by Germany based CTA and Founder of InnoTrue, Doina Popa. We first met Doina over five years ago and having collaborated on a number of content pieces previously, it was great to catch up with her.
Doina has a unique perspective on the Salesforce landscape, having previously worked in a senior capacity for a broad spectrum of business types, and has a deep understanding of the nuances between ISVs, end users, consultancies, and even Salesforce themselves.
As the third female CTA in the world and the first outside of the USA, we spoke with Doina about her journey to CTA, how she prepared for the Review Board, and how her experiences and thirst for knowledge have led her to recently launching her own Salesforce Consultancy following a relocation back to Germany.
Doina is generous and inspiring with her time, and is heavily involved in a number of on and offline Salesforce initiatives, as well as being a Master Coach at Architect Training Academy, FlowRepublic.
We enjoyed hearing what excites her for the future, and her plans for the Women in Tech Community Group in Munich. Make sure you're following Doina on LinkedIn at https://www.linkedin.com/in/doinapopa/.
We hope you enjoy the episode!
In today's episode we catch up with Salesforce Manager Engineer for National Australia Bank, Pia McKeown. Pia has lived in a number of different countries and so we talked about what first brought her to Australia, her career before Salesforce, and how she has come to reach a senior role within the Salesforce ecosystem and made a life Down Under. Pia has an interesting background and perspective, having worked both in consulting and client-side, and we discuss with her how she has steered and developed her career into a leadership capacity. Pia explains that transition, why she's passionate about people management, which elements she considers to be crucial for effective leadership, and how she continues to improve daily as a leader. Diversity is an area that Pia is committed to, and her work and dedication over the past two years has led her to achieve balance within her Salesforce team to where it currently sits at over 50% female to male, which is no easy feat within the technology space. We talk about how balance and diversity is a key component to growing a strong team, the reasons for this, and the challenges that her team have faced and overcome throughout the recent COVID-19 crisis. Finally, we dive into large-scale technology transformation, agile delivery methodology within different organisations, and the impact of small, medium, and large user bases within technology delivery. Made sure you're following Pia on LinkedIn for discussion around diversity and leadership at https://www.linkedin.com/in/pia-mckeown-b735a429/ and we hope that you enjoy the episode!
In today's episode, we're joined by the creator of the Salesforce training platform that has helped over 110,000 students become Salesforce certified, Mike Wheeler.
Mike, who is based in the USA, has previously held various Salesforce roles himself, before using his talents to help others and we were fascinated to hear how he first became a part of the Salesforce ecosystem, and how the idea first sparked to move specifically into Salesforce training.
He shares his insight on the market, given his tenure in the ecosystem, and where he sees the most demand currently. We discuss how people can prepare themselves for roles and be well placed for success, given the growth that Salesforce is forecasting in what Mike calls, the 'grand reopening', and harness the idea of shaping an 'experience' to get ahead.
Mike explains the non-technical skills that companies typically look for, and we discuss the claim that you don't need to be technical to excel at a career within the Salesforce space. Is it really true?
We enjoyed hearing success stories that Mike shares on the podcast of students using his platform, and the plans he has for the future to provide even more value to students as they discover the world of Salesforce and develop further in their careers.
Make sure you're following Mike on LinkedIn at https://www.linkedin.com/company/mikewheelermedia/ and check out https://mikewheelermedia.com/ to find out how you can benefit from his resources.
We hope that you enjoy the episode!
In today's episode, we're joined by CRM Practice Manager for Transport NSW, James Neave. He shares with us an overview of the work he and his teams are doing in the Public sector space, and how Salesforce has experienced exponential growth within government in recent years.
We talk about the challenges of growing an internal team and how to develop high performing teams, as well as how James uses Partners for specific pieces of work and how he models that partnership.
It was fascinating to hear about James's background, and entry into the Salesforce space, as well as the ways in which the Public sector has been able to leverage the power of Salesforce in order to support the Community, particularly in rapidly evolving times like these.
Make sure you're following James at https://www.linkedin.com/in/jneave/. We hope you enjoy the episode!
In today's episode we're joined by New Zealand based Salesforce CTA and Partner at Deloitte Digital, Ben Edwards. We were fascinated to hear his background and experience within a varied range of Salesforce markets, as Ben's Salesforce skills enabled him to continue to build his career when he moved to London for a two year period. He talks us through the differences and similarities to the ANZ market, and how the exposure pushed his development ever further. Having passed the CTA Review Board, Ben talked us through what the path to CTA looked like for him, how he identified his own gaps and successfully bridged them, and how others can look to do the same. Ben gives us some great insight into the New Zealand market, a snapshot of what the lifestyle is like there, and how the transferable skills you can develop in NZ could take you all over the world. You can follow Ben at https://www.linkedin.com/in/benedwards44/. We hope you enjoy the episode!
In today's episode we catch up with Sydney based Salesforce Certified Technical Architect, Chris Baldock. Chris relocated to Australia seven years ago with his Salesforce career, and soon discovered a common passion and camaraderie for learning within the close-knit team that he had joined at Consulting Partner, Cloud Sherpas. Working alongside existing CTA's and other talented colleagues with aspirations to reach that career pinnacle, Chris was inspired. We find out how that particular role has shaped his career today, the people who helped him on his CTA journey, and why he continues to enjoy team management, mentoring and leadership at his current organisation. He shares what being a CTA is really like, and talks us through how Partners of different tier and size can be quite different from one another. We enjoyed hearing how he prepared for the Review Board, and what continues to excite him about the platform as we look further into 2020. Make sure you're following Chris on LinkedIn at https://www.linkedin.com/in/chris-j-baldock/, and we hope that you enjoy the episode
In today's episode we're joined by Richard Clarke, who leads a national Salesforce practice for PS+C Artisan, from a previous background of various Salesforce roles.
We were fascinated to hear his insight on the market, given his tenure in the ecosystem, and his take on Salesforce projects during this current time. We talked about where he sees the platform potentially growing and discussed possible future scenarios, particularly around the framework of Salesforce acquisitions.
We discussed the industries that are still delivering or even accelerating Salesforce projects, which industries could be feeling pain currently, and where there are opportunities available for anybody who finds themselves as a job seeker in the current environment.
Richard had some good tips for coming out of the other side of this period with additional skills, and we'd recommend you follow Richard on LinkedIn at https://www.linkedin.com/in/richardaclarke/ for future content.
We hope you enjoy the episode!
In today's episode, we're joined by Sai Lavu, one of the original founders of one of the very first Salesforce practices in ANZ, System Partners.
We enjoyed hearing about the early days in the market, what inspired starting the business, and who the early adopters were from an end-customer perspective.
Sai gave us insight into what the talent market looked like a decade ago, and how they went about building their capability and team in such an environment. We spoke about the kind of people that they brought into the business and why, how they scaled, and the challenges they faced. Finally, we touched on some of their many achievements and how the ecosystem has evolved and developed in this region.
Hopefully, you enjoy the snapshot of the history of the ANZ Salesforce market, and make sure you're following Sai on LinkedIn at https://www.linkedin.com/in/sailavu/.
Enjoy the listen!
In today's episode, we're joined by Andrew Echevarria, a Senior Software Engineer who has recently secured a role at one of the organisations people will tell you they'd most like to work for, no matter where you are in the world asking - Google. Andrew attributes part of why he secured his role to his personal brand activities online, and shares his own experiences and tips with us. He explains what he believes makes good quality content, and the traps people should avoid, as well as how to get started if you have reservations. Andrew moved to California for his new role, in what are somewhat unusual times, and he tells us about the onboarding experience he has experienced and having made the move outside of Consulting and into an end-user, he gives us his first impressions. We enjoyed hearing about what he's most looking forward to in this new chapter, and his plans for the future in terms of his online presence. Make sure you're following Andrew on LinkedIn at https://www.linkedin.com/in/andrewsfdc/ and we hope you enjoy the episode!