Omni-Experience: Recent Episodes
Omni-Experience Podcast
New Episodes Every Other Friday.
Omni-Experience is a podcast about the future of retail and what that means for the convergence of digital and physical spaces (usually called e-commerce and brick and mortar).
In this podcast, we explore and expand the definition of retail, the value of a brand, and where we think retail is going to go. We focus on why physical retail isn't going away, how its evolving, and why it's less about the purchase and more about the experience.
Lastly, we want to evolve the way brands think about their owned spaces.
Welcome to the Omni-Experience Podcast!
Thanks for listening to our episode: “Pand-Amazon”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artafishal via Instagram
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Flashback:
- Disney+ Cost to Increase in March 2021 - Vulture
- Disney Lays Out Multi-Billion Dollar Plan to Dominate the Streaming Wars - Variety
- JCPenney Exits Bankruptcy, Approaches Holidays Amid Coronavirus Surge - Footwear News
Still Pivoting:
- Apple Temporarily Closes All California Stores as Virus Cases Rise [Updated] - Mac Rumors
- Chipotle doesn't want you to eat at its newest restaurant - CNN
- DoorDash skyrockets in market debut, closes up 85% - CNBC
- https://www.forbes.com/sites/jonathanponciano/2020/12/15/airbnb-down-25-since-ipo-three-billionaire-cofounders-lose-5-billion-in-3-trading-days/?sh=179a62fb2065 - Forbes
Episode:
- Netflix subscribers from 2001 to 2011 - Statista
- 15 Amazon Statistics You Need to Know in 2021 - Repricer Express
- Amazon Prime Membership Growth Will Drive a Record-Setting Prime Day - eMarketer
- Amazon Statistics and Facts Last updated on: September 11, 2020 - Market.us
- AWS Biggest Customers - Contino.io
- 8 Takeaways From the Streaming Wars' Biggest, Weirdest Year Yet - Time
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “Back in Time: Red Carpets at Home and Black Friday”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artafishal via Instagram
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Bow Wow:
- Facebook antitrust lawsuit: Dozens of states and the FTC sue company for alleged anticompetitive behavior - CNN
- Airpods Max - Apple
Back in Time:
- Warner Bros. Smashes Box Office Windows, Will Send Entire 2021 Slate to HBO Max and Theaters - Hollywood Reporter
- 'Wonder Woman 1984' is heading to HBO Max - CNN
- Alamo Drafthouse Cinema
- Winners and losers of Black Friday 2020 - Retail Dive
- Record Black Friday Online Sales Likely Not Enough To Make Up For Lost Store Visits - Forbes
- Black Friday traffic at U.S. stores down 52% even as online retail sales hit record high - Market Watch
- Black Friday 2020 online shopping surges 22% to record $9 billion, Adobe says - CNBC
- Cyber Monday: Shoppers spend $10.8 billion on record e-commerce day - CNBC
- U.S. needs more warehouses to handle record returns this holiday and in coming years, CBRE says - CNBC
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “Black November” Send us feedback: Via email at: oxpod@cuegravity.com On Twitter: @omni_experience Drop us a voice note through: Anchor As always, the episode is edited by: Artafishal via Instagram
Bonus Episode 3:
What’s the Real History of Black Friday? - History.com
Eric Artz: More Important than Ever Before, We #OptOutside Again on Black Friday - REI Blog
All the Stores That Will Be Closed On Thanksgiving 2020 - blackfriday.com
Allbirds to raise prices on Black Friday to fight climate change - Retail Dive
Whole Foods will 'insure' your Thanksgiving meal - CNN
Holiday shoppers still love Black Friday, but they are swiping right on other suitors - McKinsey & Company
Thanks for listening to our episode: “e-Commerce, The Great Liberator”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artafishal via Instagram
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Still Pivoting:
- A mask startup is rapidly expanding into empty mall stores - CNN
Episode 11:
- https://www.shopify.com/enterprise/the-future-of-ecommerce#1 - Shopify
- https://www.forbes.com/sites/warrenshoulberg/2020/03/24/retailers-without-e-commerce-are-paying-the-coronavirus-price-now/?sh=5377b8033d3b - Forbes
- The Importance of Same Day Delivery – Statistics and Trends - Investco
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “If You Build It”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artafishal via Instagram
Flashback:
- https://www.rei.com/blog/rei-news/eric-artz-more-important-than-ever-before-we-optoutside-on-black-friday - REI Site
- Black Friday deals for days: Walmart is trying to avoid crowds this year - CNN
Still Pivoting:
- https://t.co/ub1Pqkw98o - @NiallHarbison on Twitter
Episode 10:
- About Pantone Café
- Atari Hotels: Home
- Taco Bell Hotel
- Equinox Hotels | Luxury 5 Star Hotels in NYC, LA & Chicago
- INTERSECT BY LEXUS - NYC
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our bonus episode: “COVID-19...Still Pivoting” presented by Cue Gravity
Send us feedback:
Via email at: oxpod@cuegravity.com
On twitter: @omni_experience
Drop us a voice note through: Anchor
As always, episode is edited by: Artifishal via Instagram
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“COVID-19...Still Pivoting”:
- How Delta Set the Standard for the Airline Industry's COVID-19 Response - Conde Nast Traveler
- Airline Workers Face Uncertain Future Amid Massive Layoffs Across Industry - NBC
- Disney is laying off 28,000 employees as pandemic hammers its theme parks - CNN
-
Bankruptcies
- Bankrupt Companies 2020: Businesses that Shut Down Because of Covid - Bloomberg
- 24 Bankruptcy Filings Chalked Up to COVID-19 - Kiplinger
- Century 21 files for bankruptcy and will close all of its stores - CNN
- Here are the new businesses to start during the coronavirus recession - CNBC
- Which Companies Did Well During the Coronavirus Pandemic? - Forbes
- Elon Musk could pocket another $3 billion if Tesla hits earnings goals | Markets - Markets Insider
- Jeff Bezos Becomes The First Person Ever Worth $200 Billion - Forbes
- The Real-Time Billionaires List - Forbes
- How contactless payments are driving digital payment services in times of COVID-19 - digipay.guru
- American Dream Mall Opening - Forbes
Thanks for listening to our episode: “The Flagship - Part B”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artifishal via Instagram
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Best of the Week / Worst of the Week (BOW-WOW):
- BOW: At Amazon's new 'Luxury Stores,' you can't buy anything unless you're invited - CNN
- WOW: PepsiCo is launching a drink to get a piece of the $1 billion sleep aid industry - CNN
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“The Flagship - Part A”:
- Inside Krispy Kreme's insane new location in Times Square - CNN
- APPLE AND FOSTER+PARTNERS BRING MODERN ARCHITECTURE TO LIFE WITH THESE ICONIC APPLE STORE DESIGNS - Yanko Design
- 33 more top retail flagship stores - Insider Trends
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “The Flagship - Part A”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, episode is edited by: Artifishal via Instagram
Best of the Week / Worst of the Week (BOW-WOW):
- BOW: Lululemon to expand holiday pop-ups to 70 to ease pandemic pressure - Retail Dive
- WOW: WE ARE SKIPPING THE BAD THIS WEEK!
Flashback:
- Whole Foods opens online-only ‘dark store’ in Brooklyn - Supermarket News
- Whole Foods without shoppers: Amazon trying out 'dark store' as part of vision for future of online grocery shopping - USA Today
- This Whole Foods doesn't allow customers inside - CNN
“The Flagship - Part A”:
- Naval Definition - Wikipedia
A flagship is a vessel used by the commanding officer of a group of naval ships, characteristically a flag officer entitled by custom to fly a distinguishing flag. Used more loosely, it is the lead ship in a fleet of vessels, typically the first, largest, fastest, most heavily armed, or best known.
- Retail Definition - Collins English Dictionary
“A flagship store is the most important store in a chain, often with the largest volume of sales, or the most up-to-date formats or layouts”
- What makes a flagship store? - shopworks
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Episode Notes:
Thanks for listening to our episode: “Mall Anchors”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artafishal via Instagram
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Best of the Week / Worst of the Week (BOW-WOW):
- BOW: Rent the Runway ditches stand alone locations - Retail Dive
- WOW: S&P: Foot traffic to shopping centers reaching pre-pandemic levels - Retail Dive
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Flashback:
- Movie theaters are starting to reopen. Will anyone go? - CNN
- AMC is reopening its theaters next week with 15-cent tickets - CNN
- Tom Cruise’s Latest Stunt: Seeing Tenet in a Movie Theater - Vanity Fair
- Mulan is heading to Disney Plus on September 4th for $30 - The Verge
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“Mall Anchors”:
- Simon reportedly in talks with Amazon to convert former Sears, JCPenney stores into distribution centers - USA Today
- Amazon taking over empty J.C. Penney and Sears stores means the end of the mall: former retail CEO - Yahoo Finance
- Grocery stores might be the next big thing to move into malls - CNBC
- Eataly and Eataly Locations
- Apple Gets Sweet Deals From Mall Operators - WSJ
- Does Apple Anchor a Shopping Mall? The Effect of the Technology Stores on the Formation of Market Structure - Harvard Business Review Working Paper
- Din Tai Fung and Din Tai Fung Locations
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Episode Notes:
Thanks for listening to our episode: “Can a store be a product?”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artifishal via Instagram
Best of the Week / Worst of the Week (BOW-WOW):
- BOW: Sometimes people can be amazing! - COVID-19 boosts contactless payment adoption: NRF - Retail Dive
- WOW: Home Depot Needs to Accept NFC again - Home Depot Quietly Drops Apple Pay, But Service Continues to Work at Many Stores - MacRumors
Flashback:
- Simon reportedly in talks with Amazon to convert former Sears, JCPenney stores into distribution centers - USA Today
Can a store be a product?:
- The Fourth Great Unlock - No Mercy / No Malice - Scott Galloway
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “Not Going to the Movies”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Drop us a voice note through: Anchor
As always, the episode is edited by: Artifishal via Instagram
Best of the Week / Worst of the Week (BOW-WOW):
- BOW: Trump's real goal is for TikTok to disappear entirely, ByteDance CEO says - CNN
- WOW: WHY MICROSOFT WANTS TIKTOK - The Verge
Not Going to the Movies:
- Prime Video Direct
- The pandemic has been great for Netflix - Recode
- HBO Max is a branding disaster, and this ad proves it - Fast Company
- Quibi reportedly lost 90 percent of early users after their free trials expired - The Verge
- The Official Watchmen Podcast - Apple Podcasts
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Episode Notes:
Thanks for listening to our episode: “Going to the Movies”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Best of the Week / Worst of the Week (BOW-WOW):
- BOW: Holiday shopping is changing amid COVID-19 pandemic with Best Buy, Kohl's, Walmart, Target closed Thanksgiving - USA Today
- WOW: Bankrupt Neiman Marcus to vacate the Hudson Yards mall in New York - CNBC
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Going to the Movies:
- In the Age of Digital Streaming, Are Movie Theaters Still Relevant? - NY Times
- Netflix Closes Deal to Buy Hollywood’s Egyptian Theatre - Variety
- Wait, Why Does Netflix Want to Buy a Movie Theater? - Vulture
- Netflix takes over New York’s iconic Paris theater for movie screenings - CNBC
- Why is Netflix buying cinemas? The answer is Martin Scorsese - Wired UK
- AMC Tells Universal It Won’t License Studio’s Movies, After CEO’s Statements On Windows & ‘Trolls World Tour’ - Deadline
- AMC and Universal agree to let movies go from theaters to digital rentals much sooner - The Verge
- Walmart transforming 160 store parking lots into drive-ins - Washington Post
- Floating movie theater with socially distant boats coming to Paris river - NY Post
- Richard Linklater Talks the Future of Cinema—in His Own Empty Theatre - The New Yorker
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “Department Store Evolved”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
Best of the Week / Worst of the Week (BOW-WOW):
- Walmart begins requiring all customers to wear face masks - CNN
- Lowe’s won’t enforce its new COVID-19 customer mask mandate, citing worker safety - The Charlotte Observer
Department Store Evolved:
- Neiman Marcus Bankruptcy: Everything to Know About the Bankruptcy - wwd.com
- Neiman Marcus says it's on track to exit bankruptcy by fall - retaildive.com
- JC Penny Bankruptcy - retaildive.com
- The coronavirus lockdown hit JCPenney even harder than we thought - CNN
- What an Amazon-Owned JC Penney Might Look Like - fool.com
- Nordstrom can withstand 12 months of store closures, but other department stores have much less time, analysts say - marketwatch.com
- Nordstrom did so much right but is still in trouble - WSJ
- Nordstrom tells landlords to expect just half their rent until January 2021 - retaildive.com
- A history of the department store - BBC
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our episode: “Digital Tracing Experience”
Send us feedback:
Via email at: oxpod@cuegravity.com
On Twitter: @omni_experience
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Best of the Week / Worst of the Week:
- Microsoft to permanently close all of its retail stores - The Verge
- Fisker and Karma raise millions of dollars following wave of Tesla optimism - The Verge
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Digital Tracing Experience:
- Big Brother Wants To Track Your Location And Health Data. And That’s Not All Bad. - Kaiser Health News
- Contact Tracing: Part of a Multipronged Approach to Fight the COVID-19 Pandemic - CDC
- De Blasio Strips Control of Virus Tracing From Health Department - NY Times
- Exposure Notification - FAQ - Apple & Google
- World split between two types of virus-tracing app - BBC
- How Europe splintered over contact tracing apps - Financial Times
- How Digital Contact Tracing Slowed Covid-19 in East Asia - HBR
- China is fighting the coronavirus with a digital QR code. Here's how it works - CNN
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our 1st Episode: “No Inventory Retail”
Send us feedback:
Via email at - oxpod@cuegravity.com
On Twitter - @omni_experience
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News:
- Coronavirus hotels: What will my next stay look like - LA Times
- For hotels, Airbnb, cleanliness is next to essential: Hilton teams with Lysol maker, Mayo Clinic on COVID-19 cleaning procedures - Baltimore Sun
- Wynn Las Vegas Health & Sanitation Program - visitwynn.com
- Marriott International Launches Global Cleanliness Council to Promote Even Higher Standards of Cleanliness in the Age of COVID-19 - prnewswire.com
- Southwest Promise - Airline Cleanliness and Cleaning Standards - southwest.com
- Apple is developing a new FaceID feature to work with masks - CNN
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No Inventory Retail:
- Canada Goose Store Has Snow, Fake Ice and No Inventory - Bloomberg
- Store as Showroom - Forbes
- Neighborhood Goods
- El Nacional - Barcelona
- INTERSECT BY LEXUS - New York City
This episode is sponsored by · Anchor: The easiest way to make a podcast. https://anchor.fm/app
Thanks for listening to our 1st bonus episode:COVID PIVOTS
Saks Fifth Avenue Article: Saks Fifth Avenue reveals plans for fashionably sanitized post-coronavirus opening
Canada Goose No Inventory Pop-Up - Canada Goose Store Has Snow, Fake Ice and No Inventory
Bain & Co. - Retool for the New World
Sam Sheffer AmazonGo - YouTube Video
Send us feedback:
Via email at: oxpod@cuegravity.com
On twitter @omni_experience
New Episodes Every Friday.
Omni-Experience is a podcast about the future of retail and what that means for the convergence of digital and physical spaces (usually called e-commerce and brick and mortar).
In this podcast, we explore and expand the definition of retail, the value of a brand, and where we think retail is going to go. We focus on why physical retail isn't going away, how its evolving, and why it's less about the purchase and more about the experience.
Lastly, we want to evolve the way brands think about their owned spaces.
Welcome to the Omni-Experience Podcast!