the csuite podcast: Recent Episodes
the csuite podcast
the csuite podcast covers topics such as Sustainability, Diversity, Employee Engagement, Financial Inclusion, HR, Innovation, Marketing Communications, Mental Health & Wellbeing and Social Mobility.
Featuring senior executives discussing latest trends, campaigns and issues, sharing best practice case studies.
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The fourth episode in our ‘Beyond the Stage’ series, where we speak to the people behind some of the biggest events and conferences in the world, across retail, payments, technology and fintech.Graham Barrett is joined by Bryony Naylor, VP Europe at Money20/20, the leading fintech event which brings together thousands of leaders from banking, payments, fintech, technology and financial services each year in Amsterdam.Bryony takes us behind the scenes of Money20/20 Europe, sharing how the team identifies the trends shaping the industry, curates its speaker programme, designs the attendee experience and continually evolves the event to stay at the forefront of fintech.From major product announcements and emerging technologies to networking, content and community, this conversation explores what it takes to deliver one of the industry's most influential events.
CEO, InstntTogether, they share practical insights on building resilient fraud strategies, from journey mapping and cross‑functional taskforces to AI adoption, governance and new financial models that could reshape how institutions approach risk altogether.
Public Policy Officer, Flutterwave4/ Conny Ploth, Vice President, Global AI Transformation, Santander5/ Antoine Dauchy, Product Leader, FLOA
Embedded Services, Sage Across digital ID wallets, verifiable credentials, African cross‑border interoperability, open finance, marketplace onboarding and embedded fintech, this episode explores how identity is rapidly shifting from a compliance checkbox to the foundational trust layer of global commerce.
Partnerships, Global Payments3/ Ugne Buraciene, CEO, Payabl.4/ Konstantin Stiskin, Co-Founder, Supervisory Board Chairman, Finom5/ Romain Berthome, Director of Product, Booking.com6/ Lloyd Hutchinson, Chief Commercial Officer, EnfuceA fast‑paced, insight‑rich episode exploring the technologies, regulatory shifts and commercial models defining the next generation of global payments and financial infrastructure.
In this second Money20/20 Europe episode produced in partnership with LSEG Risk Intelligence, and our fourth from the show, we explore the escalating arms race between fraudsters and defenders, and the new trust infrastructure required to keep global payments, identity and digital assets secure. From AI‑powered scams and behavioural risk signals to cross‑border liquidity, deepfake‑driven onboarding attacks and the merging of TradFi and DeFi, this episode brings together leaders on the front line of financial crime, payments and crypto. Graham Barrett was joined by 1/ Vanessa Hurdowar, Sales Director, LSEG Risk Intelligence2/ Will Marwick, Chief Executive Officer, IFX Payments 3/ Yair Tal, Chief Executive Officer, Au10Tix4/ Carol Grunberg, Chief Partnerships Officer, Au10Tix5/ Keith Grose, Senior Country Director UK, Coinbase6/ Robert Bueninck, CEO, Unzer7/ Alex Kopferschmitt, Strategic Partnerships Manager, TRM Labs A fast‑moving, insight‑rich episode capturing the biggest risk, identity and fraud themes dominating Money20/20 Europe and what the industry must build next to stay ahead.
Executive Director, Square International, Block5/ James Neville, CEO, Yaspa6/ Anthony Peculic, Interim CPO, Marqeta A fast‑paced, insight‑rich episode capturing the themes dominating Money20/20 Europe: emerging‑market innovation, embedded finance, agentic AI, and the new trust layers required to power the next generation of global commerce.
Executive Director, Square International, Block7/ Mehmet Turkmen, Chief Product Officer, Qi Card A fast‑moving, insight‑rich episode exploring how AI, identity, data quality and governance are converging to create the next generation of trusted financial systems.
CEO, DECTA UK5/ Chris Corbett, Product Lead, Plaid6/ Alexander de Ràfols, Head of Europe Product, Affirm Together, they share practical, real‑world insights from the rise of stablecoins and instant cross‑border payments to the impact of agentic AI, rebundling, and the next wave of open finance innovation. A fast‑moving, insight‑packed episode capturing the themes dominating Money20/20 Europe, from rewired infrastructure to the new competitive dynamics between banks, fintechs and platforms.
In this special charity spotlight episode, Debbie West is joined by Jane Cullen from The Brain Charity, alongside Jane Clifford, People Director at Brewers Decorator Centres, and Terry Bolton (Telboy), who shares his lived experience of neurodiversity. Together, they explore how organisations can move beyond awareness to create genuinely inclusive workplaces where people with neurological conditions can access, sustain and succeed in work.The conversation brings to life both the systemic and personal challenges faced by neurodivergent individuals, from barriers in recruitment and misconceptions in the workplace, to the impact of late diagnosis and the pressure to “mask” differences at work. Through practical examples, the group highlights how small, thoughtful adjustments, open dialogue, and leadership commitment can unlock significant potential within teams.They also discuss the importance of shifting attitudes, embedding culture change, and empowering managers with the tools and understanding to support diverse needs. With powerful insights and real‑world experiences, this episode is essential listening for leaders looking to build more inclusive, human‑centred organisations where every individual can thrive.
In this episode, produced in partnership with Orchestra Solutions, Debbie West speaks with Orchestra's CEO, Eyal Nevo, about the company’s unusual journey from online faxing to becoming a leading player in payment orchestration. Eyal shares how Orchestra evolved its technology long before the market had a name for it, why a small, deeply committed team has been central to its success, and how honesty and transparency have helped them build long‑standing customer relationships. He also explains Orchestra’s deliberate decision not to embed AI into its product, instead giving merchants full flexibility and control over their own decision-making, and discusses how agentic AI, global expansion, and infrastructure readiness are shaping the future of payments. Packed with practical insights, this conversation is essential listening for any business reassessing its payment setup or planning for international growth.
Show 307 - Consensus Miami Part 1 of 2: Inside the New Digital Asset Infrastructure In the second of two episodes, recorded live at Consensus in Miami, this special collaboration between the c‑suite podcast and Sumsub’s own 'What the Fraud?' podcast brings together leaders shaping the future of digital assets from custody and tokenisation to cross‑border payments and fraud prevention. Host Anastasia Shvechkova, Sales Director at Sumsub, spoke with the following guests:1/ Adam Levine, CEO, Fireblocks Financial Services, Fireblocks 2/ Ryan Rugg, Global Head of Digital Assets, Treasury and Trade Solutions, Citi3/ Myles Harrison, Chief Product Officer, AMINA Bank4/ Jamal Rayees, Head of Strategy, Polygon Labs Together they explored how institutions are moving beyond speculation and building real‑world digital asset infrastructure, including: - Why security, custody and operational resilience matter more than market cycles- How stablecoins are becoming “one of the greatest payment innovations” while still relying on traditional risk controls- The shift from tokenisation hype to real distribution and investor adoption- Why fraud remains a people problem as much as a technology problem- How institutions are embedding blockchain rails into existing treasury, payments and banking systems- What it will take for crypto payments to compete with traditional rails at scale From regulated crypto banking to 24/7 global money movement, this episode captures the energy of Consensus and the reality of what’s being built behind the scenes - a safer, more interoperable, more compliant digital financial system.
Marketing Officer, KrakenLarry Wade, Global Head of Crypto Compliance and Regulatory Relations, PayPalTogether they explore how AI, blockchain and compliance are converging and what that means for trust, security and real‑world adoption. Key themes include:How AI agents are already executing transactions at scale and why guardrails matterWhy trust, behaviour and human utility now drive crypto adoption more than speculationHow fraud is evolving in an AI‑native world, and why people remain the biggest vulnerabilityThe shift from compliance as a blocker to compliance as a catalyst for innovationWhat it takes to launch and scale regulated digital asset products like PYUSDHow global regulation is shaping the next phase of stablecoins, payments and tokenisationA fast‑paced set of conversations capturing the energy of Consensus and the reality of what’s being built behind the scenes - safer systems, smarter infrastructure and a more trusted digital economy.
Solutions, Techcombank 3/ Phitha Tanpairoj, Head of Products, Transactional Banking, Krungsri Bank4/ Vivien Tan, SVP, Alliance Bank Ying Ying Tan, Global Head of Product Management at Standard Chartered, shares how banks are moving digital assets beyond strategy into execution. She explains why success depends on solving real client problems, building ecosystem alignment, and sustaining long-term investment, and why the real challenge is orchestrating innovation across complex, global organisations to deliver scalable, revenue-generating outcomes. We also hear from Tuan Bui, Director of Products and Solutions at Techcombank, who discusses Vietnam’s rapid banking evolution and why strong data foundations are critical to future transformation. He outlines the bank’s journey toward becoming AI‑first, the role of government-led sandboxes in enabling innovation, and how emerging markets are uniquely positioned to leapfrog into the next generation of financial services. Phitha Tanpairoj, Head of Transactional Banking at Krungsri Bank, explores the explosive growth of digital payments in Thailand and the shift toward embedded finance. He explains how mobile-first behaviour, real-time payment infrastructure and ecosystem integration are redefining how customers interact with financial services, and why banks must move beyond channels to meet customers directly within their digital lives. Finally, Vivien Tan, Senior Vice President at Alliance Bank Malaysia, reflects on the realities of large-scale transformation. She shares why modernisation is an ongoing process rather than a single event, the critical role of trust and education in driving adoption, and why sustained discipline, not crisis, is what ultimately determines long-term success. A practical, insight-driven episode focused on execution, scale and the operational realities shaping the next phase of banking transformation across Asia.
Governance at Standard Chartered, who explains why Asia has reached an inflection point in digital assets adoption. She breaks down the rapid rise of local‑currency stablecoins, the real use cases emerging across supply chains and cross‑border commerce, and how AI‑driven agentic technologies are reshaping treasury operations inside major institutions. Sajal Bhatnagar, Chief Digital Officer at Allo Bank, shares why Indonesia’s young, connected but underbanked population creates one of the world’s most compelling environments for digital banking. He discusses what truly determines whether a digital bank can scale sustainably, why embedded finance is central to Allo Bank’s strategy, and how partnerships unlock cost‑efficient access to millions of customers. Finally, Moritz Gastl, General Manager at Tala Financing shares how Tala is expanding access to credit for underserved customers, the realities of risk, pricing and repayment in emerging markets, and what sustainable digital lending looks like when you design around everyday financial lives rather than idealised models. A fast‑paced, insight‑rich episode capturing the energy, innovation and competitive urgency defining financial services across Asia today.
CEO, Stablecore on why stablecoins are at a crossroads, how banks are entering the space for the first time, and why trillions of dollars in future volume will depend on integrating digital assets into the traditional banking stack.Brian Weide, Director of Treasury Management, DeNovo Treasury on whether banks should charge for access to open‑banking data, the economics facing community banks, and why AI‑driven fraud detection is becoming essential for smaller institutions.Marsha Jones, President, Third Party Payment Processors Association (TPPPA) on the role of third‑party processors in securing the ACH ecosystem, the compliance pressures facing the industry, and how processors can strengthen trust across the payments value chain.From fraud escalation to regulatory clarity, from agentic AI to stablecoin adoption, this episode captures the most important conversations happening in U.S. payments today and what they mean for banks, corporates, processors, and consumers navigating an increasingly complex landscape.
CEO of FISPAN, explains how embedded intelligence is transforming the bank–corporate relationship. She shares how embedding treasury services directly into ERP workflows unlocks richer data, smarter decisioning and more seamless experiences, and why AI has the potential to reshape bank–fintech collaboration once it moves beyond hype to real use cases.Jaime Zetterstrom, VP of Product and Innovation at Somos Inc. brings a practitioner’s view on modernising payment operations, improving customer experience, and navigating the shift toward real‑time rails and intelligent automation.Finally Steve Kramer, VP of Product at Paynearme, closes the episode with insights on fraud prevention, operational resilience and the evolving expectations of both consumers and corporates in a faster‑payments world.A wide‑ranging, insight‑rich episode capturing the realities of modern payments, where identity, intelligence, collaboration and customer‑centric design must all work together to keep pace with innovation.
In the first of three special episodes recorded at Nacha’s Smarter Faster Payments in San Diego, produced in partnership with LSEG Risk Intelligence, we explore the human, operational and technological forces reshaping payments in 2026. Host Graham Barrett speaks with six leaders across fraud prevention, real‑time payments, digital assets, B2B innovation and treasury to understand how the industry is adapting to rising threats, shifting customer expectations and the acceleration of new rails. His guests were: 1/ Dal Sahota, Global Director, Trusted Payments, LSEG Risk Intelligence2/ Kevin Olsen, Senior Vice President, Payments Solutions, Pidgin3/ Jessica Cheney, VP of Banking Solutions and Growth, Bottomline4/ Lee-Ann Perkins, Assistant Treasurer, Senior Director, Ankura Consulting Group5/ Nick Stanescu, Executive Vice President and Chief FedNow Executive, Federal Reserve Financial Services6/ Alan Ng, Managing Director, PaymentsAccenture Dal Sahota, Global Director of Trusted Payments at LSEG Risk Intelligence, opens the episode with insights from LSEG’s new global fraud survey, revealing that 97% of victims change their behaviour after being defrauded, and over half report lasting emotional impact. Dal discusses why fraud must be tackled as a network problem, not in organisational silos, and how LSEG’s Global Account Verification is evolving to meet cross‑border risk and customer demand. Kevin Olsen, Senior Vice President of Payments Solutions at Pidgin breaks down what agentic AI really means in payments, how autonomous agents could initiate purchases or negotiate on a consumer’s behalf, and why education and “crawl‑walk‑run” adoption are essential to avoid eroding trust. Kevin also highlights the growing intersection between AI agents, smart contracts and stablecoin risk. Jessica Cheney, VP of Banking Solutions and Growth, Bottomline, explains how digital natives are rewriting B2B payment expectations, prioritising visibility, confirmation and experience over raw speed. She discusses the GENIUS Act’s impact on digital assets, the slow but steady legitimisation of blockchain‑based rails, and why layered fraud defences must move earlier in the payment lifecycle. Lee‑Ann Perkins, Assistant Treasurer and Senior Director at Ankura Consulting Group, brings a corporate treasury perspective, exploring how FIs and corporates are more aligned than ever on real‑time visibility, operational resilience and fraud prevention. She highlights the cultural and process shifts required to modernise treasury in a faster‑payments world. Nick Stanescu, Executive Vice President and Chief FedNow Executive at Federal Reserve Financial Services, shares a real‑time payments view from the Fed, discussing adoption trends, industry readiness, and how FedNow is shaping the future of instant settlement, liquidity management and fraud controls across the U.S. ecosystem. Alan Ng, Managing Director of Payments at Accenture, closes the episode with a strategic lens on the global payments landscape, from the rise of alternative rails and tokenised value to the operational realities of scaling AI responsibly. Alan outlines where banks and corporates should focus next to stay competitive amid rapid change. A wide‑ranging, insight‑rich episode that captures the urgency, complexity and opportunity defining the next chapter of smarter, faster and safer payments.
Technology and Supply Chain Director at Ann Summers, explores how the retailer is moving from complexity to composability. She explains why simplifying architecture, modernising legacy systems and adopting modular platforms is essential for agility, innovation and delivering consistent omnichannel experiences. Simon Spencelayh, Managing Diretor, ecommerce at Robert Dyas, brings a data‑science perspective, discussing how retailers can use AI‑driven decisioning to optimise availability, reduce waste and improve store execution. Simon highlights the shift from reactive processes to predictive, insight‑led retailing. Mitchell Vergeer, Headof Retail at Axel Arigato, closes the episode with a view on the future store, from real‑time analytics and intelligent shelves to AI‑powered forecasting and agentic workflows. Mitchell outlines how retailers can build the foundations for connected retail and why the next wave of innovation will blend automation with human‑centric design. A wide‑ranging, insight‑packed finale capturing the realities of modern retail, where resilience, transparency, personalisation and intelligent automation must all work together to deliver the connected store of the future.
Innovation at Global Payments, discusses how the company manages a vast, multi‑organisation database fleet and how AI agents will transform DBA workflows. He breaks down the three biggest barriers between pilot and production: trustworthy data, grounding, and governance - and explains why regulated industries must “shift governance left” to scale AI safely. Finally, Jason McKay, Chief Solutions Officer at RapidScale, closes the episode with a candid view on enterprise AI adoption. He highlights the gap between AI ambition and data reality, why day‑zero conversations are always about AI but day‑one conversations are always about data, and how organisations can move from optimism to operational readiness. A wide‑ranging, insight‑rich finale that captures the real state of enterprise AI in 2026.
Recorded live at the Retail Technology Show at ExCeL London, in partnership with Flooid, host Graham Barrett speaks with senior leaders shaping the future of retail. His guests were: 1/ Martyn Osborne, EMEA CEO, Flooid2/ Ana Machado da Silva, VP Digital Product, Pentland Brands3/ Jonathan Turton, Ecommerce Manager, TrueStart Coffee4/ Hannah Hardy, Head of eCommerce, Rab Equipment5/ Komal Koul, Head of Digital Performance, Currys Together, they explore how retailers are modernising store systems, rethinking digital commerce, and balancing AI‑driven innovation with the human experience. The episode opens with Martyn Osborne, EMEA CEO at Flooid, who reflects on 35 years in retail technology and how the industry has shifted from isolated point solutions to unified, composable platforms. Martyn discusses why major transformation programmes often fail, from trying to change too much at once to forcing new systems to behave like old ones, and explains how Flooid’s blueprint‑led, flexible architecture helps retailers adapt quickly while still delivering core stability. He also looks ahead to the next wave of digital transformation, from conversational analytics to AI that delivers real business value rather than “just a badge.” Next, Ana Machado da Silva, VP of Digital Product at Pentland Brands, shares lessons from implementing Shopify at scale across a multi‑brand portfolio including Speedo, Berghaus, Ellesse and Canterbury. Ana explains why Shopify’s pace of innovation is both a strength and a challenge, how integration complexity is often underestimated, and why brands must maintain consistent storytelling across wholesale partners and DTC channels. She also explores the evolving expectations around personalisation, and how AI may finally make true one‑to‑one experiences achievable. We then hear from Jonathan Turton, E‑commerce Manager at TrueStart Coffee, who discusses the company’s shift to a subscription‑first model following rapid growth and new investment. Jonathan explains how subscriptions support loyalty, community and predictable revenue, why Shopify store credit beats traditional points‑based loyalty, and how unified promotion planning across grocery, Amazon and DTC channels prevents customer frustration. He also offers a grounded view on AI in commerce — optimistic about agentic AI for customer value, but sceptical of tools that claim more than they deliver. Hannah Hardy, Head of E‑commerce at Rab Equipment, brings an outdoor performance perspective, discussing how Rab balances technical product storytelling with frictionless digital journeys, and how the brand is thinking about personalisation, seasonality and channel mix in a sector where authenticity and trust are critical. Finally, Komal Koul, Head of Digital Performance at Currys, rounds out the episode with a big‑box, omnichannel view, exploring how Currys approaches digital performance marketing, connects online and in‑store journeys, and uses data and experimentation to drive both conversion and long‑term customer value in a highly competitive, promotion‑heavy category. A wide‑ranging, insight‑rich episode capturing how retailers are modernising platforms, simplifying operations, and preparing for a future where composable technology, AI‑driven intelligence and human‑centred design must all work together.
Support at Randstad US, brings a workforce‑technology perspective, sharing how agentic AI is reshaping talent operations, support models and employee experience. A rich, fast‑moving episode capturing how global enterprises are modernising infrastructure, rethinking customer engagement, and preparing their people and platforms for the agentic AI era.
Digital Platforms, DNA explains how DNA moved from traditional network operations to AI‑driven SecOps, enabling small businesses to benefit from enterprise‑grade detection, automation and response, and why the biggest barrier to AI maturity is shifting from pilot experiments to trusted, scalable operational models. And finally Brad Duff‑Hudkins, VP of Data Analytics at NextAfter, explains how his team used Google’s data engineering agents to cut onboarding time from 2–3 weeks to just 72 hours, and why agentic AI is already unlocking faster, more personalised, more scalable data operations for lean teams. A fast, insight‑rich episode capturing the reality of AI transformation inside complex global enterprises, from security and sovereignty to data foundations, workflow automation and the future of human‑machine collaboration.
I at Toshiba, who explores why retail transformations fail when they prioritise technology over people. He reflects on Toshiba’s work with Matalan, the importance of involving store colleagues early, and why retailers must “test and learn and fail fast” to drive meaningful change. Martin also offers a grounded view on Agentic AI, its potential, its risks, and why adoption must be purposeful rather than hype‑driven. Next, Gemma Edlin, newly appointed Retail Director at Company Shop Group, explains how the UK’s largest surplus supermarket prevents waste at scale, redistributing products from over 800 brands and stopping 47,000 tonnes of waste last year alone. She discusses dynamic pricing, robotics in the warehouse, and how AI could help set “the right price first time” to balance commercial viability with affordability and trust. Richard Lewis, Group CEO of RedCat Hospitality, shares a hospitality perspective on loyalty and digital micro‑donations. He emphasises that loyalty begins with consistently great experiences: “customers don’t give you praise for getting the basics right, but when you get it wrong, they tell you”. He explores how data, communication and digital engagement can drive frequency across pubs and hotels. Finally, Meriel Neighbour, Director of Technology Delivery and Transformation, River Island closes the episode with a fashion retail perspective, sharing how a major high‑street brand is thinking about modern store operations, digital enablement and the evolving role of the physical store in a technology‑rich, customer‑driven world. A rich, fast‑paced episode capturing the realities of modern retail and hospitality, from cybersecurity and payments infrastructure to marketplace strategy, store transformation, waste reduction and customer loyalty.
APAC Sales at Flooid, offers a global perspective on retailer priorities, from UK‑specific concerns around cybersecurity and resilience to APAC’s acceleration toward frictionless experiences and AI‑enabled innovation. And finally, Meriel Neighbour, Director of Technology Delivery and Transformation at River Island, shares how the fashion retailer is modernising store operations, empowering teams, and navigating the realities of rapid digital acceleration. She discusses the importance of operational clarity, consistent execution, and the role of technology in enabling store teams to deliver the brand experience at scale. A wide‑ranging, insight‑packed episode exploring the realities, pressures and opportunities facing modern retail and how the right blend of people, process and technology can create truly magical in‑store experiences.
Global Schemes Manager, Netcetera2/ Subramaniam Sundaram, Senior Director, Head of Solutions Management, Pismo3/ Willem Wellinghoff, UK Chair and Chief Compliance Officer, Ecommpay4/ Luc Gueriane, CEO, Moorwand Across the conversations, they explore how organisations are responding to the rapid rise of AI‑driven fraud, the shift toward instant payments, and the pressure to modernise legacy infrastructure. Our guests share practical perspectives on authentication, tokenisation, regulatory change, and the emerging world of agent‑driven commerce. Recorded on the show floor, this episode captures the energy and urgency of Pay360, offering a concise snapshot of the trends, risks and opportunities that will define the future of payments.
In the second of our two episodes produced in partnership with BPC, recorded live at Pay360 at ExCeL London, we explore the intersection of policy, infrastructure modernisation and emerging technology, and how each is reshaping the UK’s payments landscape. Graham Barrett spoke with: 1/ Mark Garnier OBE MP, Shadow Economic Secretary to the Treasury, The Conservative Party2/ Eugenia Planas, Chief Information Officer for Markets Banking Payments and Resolution, Bank of England3/ Dan Wilson, Head of Payments Strategy, Industry and Roadmap, Nationwide4/ Saira Khan, Head of Innovation and Partnerships, First Direct Bank5/ Macs Dickinson, Director of Engineering, LHV Across the conversations, our guests discuss:- The UK’s competitiveness in a world of stablecoins, tokenisation and DLT- How regulation, taxation and compliance shape innovation — and where the balance is slipping- The Bank of England’s modernisation of RTGS and the shift to a modular, future‑proof platform- Synchronised settlement, external ledgers and the foundations for the digital pound- Practical, near‑term use cases for AI and agentic AI in wholesale payments- The escalating arms race between fraudsters and financial institutions- Why customer experience in payments is evolving, not being reinvented A grounded, policy‑aware look at the future of payments.
Recorded live at Pay360 at ExCeL London and recording in partnership with BPC, this first episode in our three‑part series brings together senior leaders from across the payments ecosystem to unpack the technologies reshaping how we pay.Graham Barrett spoke with:1/ Julian Farley, Sales Director UK and Europe, BPC2/ Paul Horlock, Chief Payments Officer, Santander3/ Claire Gates, Global Head of Payments and Solutions, Crown Agents Bank4/ Simon Eacott, Head of Payments, Natwest5/ Anna Stoianova, Head of Digital Product (Money Transfers), Nordea6/ Francis Gorman, Principal Security Architect, Bank of IrelandOur guests explore the industry’s most urgent themes, from the rapid rise of digital wallets and the promise (and pitfalls) of agentic AI, to cross‑border payments, fraud prevention, financial inclusion, and the looming quantum threat to payment security.Across the conversations, they reflect on:- How digital wallets are evolving in Europe and emerging markets- The trust challenges of agentic commerce and machine‑initiated payments- The push for account‑to‑account alternatives to card networks- New approaches to fraud, AML and marketplace scams- What a truly seamless global payments experience could look like- Why quantum‑safe cryptography can’t waitA fast‑paced, on‑the‑ground snapshot of the ideas shaping the next era of payments.
Recorded live at Pay360 at ExCeL London, this special episode of the c-suite podcast, produced in partnership with FinXP, dives deep into the forces reshaping global payments, Banking-as-a-Service, and cross‑border innovation. Host Debbie West is joined by Jens Podewski, CEO and co‑founder of FinXP, and Jovi Overo, CEO of ONE.io, for an insightful conversation about how collaboration, trust, and technological evolution are redefining the financial ecosystem. Together, they explore:- Why Banking as a Service is really about speed, flexibility, and access, and why it’s far more complex than simple “plumbing”- How FinXP and ONE.io built a partnership grounded in transparency, reliability, and honest communication- The growing role of stablecoins, real‑time rails, and API‑driven infrastructure in transforming cross‑border payments- Why digital identity may be the most important innovation of the next five years, even more than AI- A personal reflection on financial inclusion, underbanked communities, and the human impact of better financial accessWith candid insights, real‑world examples, and a refreshing honesty about what works and what doesn’t, this episode offers a compelling look at the future of fintech from two leaders shaping it.
Spencer chairman Archie Norman, and unpacks the big topics shaping the agenda, from AI and cyber resilience to the rise of retail media. He also shares how he measures success, the best feedback he’s ever received - including one attendee saying “I’ve achieved six months’ worth of work in one day”, and why the work of planning the next show begins long before the current one ends. A candid, energetic conversation with the person responsible for bringing one of retail’s most influential gatherings to life.
Insights, Ixopay4/ Kestas Saulis, Head of Payments, Nord Security5/ Vishal Shukla, Lead product Manager, Tipico Our guests unpack the spectrum of agentic behaviour, from simple autofill and curated recommendations to full delegation and even anticipation, and what this means for merchants navigating new risk models, liability questions and the need for certified, trusted agents acting on behalf of consumers. We also dive into the practical realities: how merchants must rethink catalogue structure for machine‑readability, why frameworks, standards and protocols are essential before agent‑to‑merchant interactions can scale, and how PSPs will shoulder much of the heavy lifting in building the infrastructure that makes agentic commerce safe, interoperable and compliant. Our guests debate whether early adopters will gain an edge, what failure modes may emerge as agents behave more like autonomous buyers, and why sectors like travel may see the first meaningful breakthroughs. A must‑listen for anyone tracking the future of e‑commerce, AI‑driven purchasing, merchant infrastructure or payment orchestration, and for anyone curious about how agentic commerce will move from hype to real‑world adoption over the next decade.
Recorded live in Silverflow’s networking lounge at MPE Berlin, this episode explores how banks and fintechs are reshaping the future of merchant payments.Russell Goldsmith spoke with the following guests:1/ Robert Kraal, Co Founder, Silverflow2/ Ugnė Buračienė, Group CEO, Payabl.3/ Alexander Luijt, Commercial Product Manager, ING4/ Danish Kanojia, Payments Product Lead, Wolt5/ Vassilina Walford, Founder, PaymentVibesAcross the conversations, our guests explore how banks and fintechs are reshaping modern acquiring, from the demand for full transparency in payments data to the growing expectation that technology partners must deliver speed, flexibility and global reach. They unpack why large merchants increasingly want the stability of a bank combined with the innovation of a fintech, and how partnerships like ING and Silverflow are redefining what “best‑of‑breed” looks like in practice.We also dive into the realities of collaboration: the cultural shift inside banks, the operational complexity merchants face when expanding internationally, and why trust, governance and regulatory strength remain critical differentiators. The episode highlights the balance between innovation and risk, and why merchants ultimately care about one thing: solutions that work seamlessly.A must‑listen for anyone navigating the future of acquiring, bank–fintech partnerships, merchant expansion or payment infrastructure, and for anyone curious about how the next generation of payment rails, data transparency and collaborative models will shape the industry.
Platform Sales, Deutsche Bank5/ Victor Padee, Chief Revenue Officer, AeviOur guests unpack the realities of entering new markets, the hidden complexity of legacy systems, the rise of modular payment architectures, and the evolving role of banks as merchants demand richer data, faster settlement and global scalability.We also dive into agentic commerce, how ready merchants really are, what new failure modes may emerge, and why precision in APIs, fraud signals and settlement timing will matter more than ever as agents begin making decisions on behalf of consumers.A must‑listen for anyone navigating the future of acquiring, issuing, orchestration or merchant payments, and for anyone curious about how banks and fintechs can build partnerships that truly scale.
Fraud, Volkswagen Group Charging5/ Emre Talay, COO and Co-founder, Payrails6/ Rita Narkevičienė, Payments Operations Manager, KiloverseOur guests discuss everything from the future of recurring payments and BNPL orchestration to the realities of fraud, regulation and consumer trust. We dive into how merchants are preparing for agent‑to‑agent transactions, what new failure modes the industry may be underestimating, and whether consumers will trust AI to make, and even finance, purchases on their behalf. From EV charging to digital subscriptions, this episode captures the energy, innovation and debate at Europe’s biggest merchant payments conference.
Founder, Gr4vy4/ Andrzej Tomaszewski, Payment Operations Lead, Zing Coach5/ Shyam Sreenivasan, Solution Architect ePayments, Würth6/ Mark Blake, Global Head of Technology - Payments, TUI Our guests discuss the shift toward frictionless checkout, tokenization beyond cards, the realities of fraud in an AI‑driven world, and whether early adopters of agentic commerce will gain a competitive edge or face new risks. A must‑listen for anyone in fintech, retail, travel or digital commerce looking to understand what’s coming next, and how to prepare.
The third in our 'Beyond the Stage' series, where we speak to the individuals behind some of the biggest events and conferences in the world, whether that's in retail, payments, technology or fintech.Graham Barrett is joined by Emma Banymandhub, Chief Operating Officer at the Payments Association, the team behind Pay360, taking place at London’s ExCeL, 25th - 26th March. Pay360 is the UK’s largest event dedicated entirely to payments, attracting more than 6,000 professionals from regulators and banks to fintechs, card schemes and merchants. Emma takes us behind the scenes of organising such a major industry event, sharing insights into its rapid growth, this year’s programme, and how her team creates an experience that keeps the payments community coming back year after year.
The second in our 'Beyond the Stage' series, where we speak to the individuals behind some of the biggest events and conferences in the world, whether that's in retail, payments, technology or fintech. Graham Barrett is joined by Filip Rasovsky, Head of Event Production at MPE, Merchant Payments Ecosystem, taking place in Berlin from March 17-19. MPE is one of the leading events of its kind when it comes to payment acceptance and is now the home of the global merchants payment community. The show attracts over 500 global merchants and brands from every major vertical. As a media partner to MPE, we have secured a 10% discount code for our followers. When registering for the event, be sure to use the code: c-suite10 to secure your 10% discount, which is valid until March 17 2026
Ireland, LeoVegas Group3/ Adrianna Samuels, Vice President - Senior Client Partner | Gaming, Globant4/ Torben Friis, Manging Director - Global Head of Distribution, Match Liquidity Topics covered include the growing tension between player acquisition and fraud prevention, the challenge of unlicensed operators, Brazil’s evolving regulatory framework, and how fraud risk now influences investment decisions. From bonus abuse and multi-accounting to AI-driven threats and financial due diligence, this episode maps the shifting risk environment facing operators worldwide.
Recorded live at ICE Barcelona in partnership with Sumsub and their 'What The Fraud? podcast', this is the first of two special episodes of the c-suite podcast where we examine the growing threat of unlicensed operators, AI-enabled fraud and the evolving role of regulation in protecting players and market integrity. Kris Galloway, iGaming Product Evangelist at Sumsub, took over hosting duties and he was joined by: 1/ Olabimpe Akingba, Head of Responsible Gaming, pawaTech2/ Ludovico Calvi, Honorary President, United Lotteries for Integrity in Sports3/ Sarah Gardner, Deputy Chief Executive Officer, UK Gambling Commission The conversation explores responsible gaming beyond box-ticking, the rise of industrialised fraud networks, underage exposure risks, and why collaboration between regulators, operators, technology providers and law enforcement is now critical. A deep dive into how data, education and cross-border cooperation will define the future of safe, sustainable gaming markets.
Noble Inc. 6/ Dan Coates, Director, Product Management, ACI WorldwideThe discussion covers how retailers can balance innovation and authenticity as they prepare for the next decade of intelligent commerce.
Airlines, Kyndryl2/ Glenn Allison, VP, Enterprise AI Platforms and AI Solution Engineering, Tractor Supply Company3/ Rachel Dalton, Head of Retailer Insights, Americas, Kantar4/ Matthew Jacoby, Executive Director, Enterprise Strategic Analytics and Data Science, RaceTrac5/ Amy Carr, CMO, Thirdlove6/ Jason Johnson, Chief Information Officer, Sweetwater SoundThe discussion covers scaling AI across operations, empowering frontline teams, redefining loyalty, and preparing for agentic commerce.This episode provides a practical look at how retail leaders are turning AI hype into measurable business value — today and into 2026.
Airlines, Kyndryl2/ Jayson Tipp, Chief Development Officer, Playa Bowls3/ Ashley Kechter, Global President, Vuori4/ Matt Ezyk, Head of Ecommerce Technology, Hanna Andersson5/ Julie Bornstein, Founder and CEO, Daydream 6/ Naresh Krisnamurthy, Senior Manager, Business Transformation, KAO UKThe discussion spans agentic AI, legacy system transformation, omnichannel growth, AI-ready infrastructure, peak trading execution and the realities of scaling retail technology. This episode provides a practical, executive-level look at how retailers are moving beyond pilots to deliver real business outcomes with AI.
The first in a new mini-series producing in partnership with World Bank Group. In this follow-up to our previous episode on driving intelligent outcomes, Lisandro Martin sits down with Professor Dennis Campbell of Harvard Business School for a deep and thought-provoking conversation. Together, they explore why focusing on outcomes—not just processes—can inspire organizations to think bigger, collaborate more effectively, and embrace entrepreneurial approaches.The discussion uncovers how AI is revolutionising results measurement, redefining outputs and outcomes, and enabling faster, more adaptive decision-making. From the concept of “perpetual beta” to breaking down bureaucratic complexity into bite-sized solutions, this episode offers practical insights for leaders navigating a rapidly changing world.
The last of our three episodes recorded live at the 10th anniversary of Fintech Connect in London. Graham Barrett was joined by: 1/ Neal Lathia, Co-Founder and CTO, Gradient Labs2/ Chloe Coleman, CEO, VouchSafe3/ Luis Clark, Go to Market Manager, Monday.com4/ Luke Wingfield Digby, Co-Founder, Orbital5/ Jayadeep Nair, Founder, Inqyre.AI The conversations cover the rise of compliant AI agents in financial services, the realities of building digital identity solutions, the transformation of internal workflows, the emergence of stablecoins and digital money, and the operational applications of AI in compliance and risk. A dynamic look at the technologies and regulatory shifts defining fintech’s future. DISCLAMER: The views and information shared here in Luke Wingfield Digby's interview are for general informational purposes only and do not constitute financial, investment, legal, or other professional advice. Authors do not guarantee the accuracy or completeness of the content. Products and services mentioned may not be available in all jurisdictions and are subject to applicable regulations. Listeners should conduct their own due diligence and consult with a qualified advisor before making any financial decisions.
The second of three episodes recorded live at the 10th anniversary of Fintech Connect in London.Graham Barrett was joined by:1/ Lisa Cameron, Former MP And Chair of UKUS Crypto Alliance2/ Brandon Wong, Associate, Burges Salmon3/ Adam Betteridge, Fintech and Open Banking Lead, TSB Bank4/ Igor Tomych, CEO, DashDevs5/ Calypso Harland, CEO and Founder, Fintech FringeTogether, our guests explore the major forces reshaping financial services: global crypto regulatory alignment, the rise of stablecoin use cases, a shifting UK regulatory landscape, open banking’s evolution into open data, bank–fintech collaboration, and the acceleration of customer-centric innovation. A comprehensive look at where fintech stands today — and where the next decade will take it.
International Growth, Axendi5/ Prof.Dr. Ahmed Ebada, Professor of informatics and AI, Senior Product Manager, BMW GroupOur guests reflect on the major shifts that have shaped fintech over the past decade — and what’s coming next. From the rise of stablecoins and virtual assets, to embedded banking, RegTech innovation, AI-powered customer experiences and real-time fraud prevention, our guests share expert insights on the technologies, regulations and global forces shaping the future of financial services.
A special episode in partnership with The World Bank, an organisation that aims to reduce poverty and promote sustainable development with knowledge, financing, and expertise. In this episode, Host Debbie West is joined by Sir Michael Barber and Lisandro Martin, where they discuss big topics to explore how we can drive intelligent outcomes in an age of AI.
The first of a new series to the c-suite podcast, where we speak to the individuals behind some of the biggest events and conferences in the world, whether that's in retail, payments, technology or fintech. Graham Barrett is joined by Pat Patel, co-CEO of Global Finance and Technology Network Forums, organisers of the Singapore Fintech Festival, to chat about the highlights from 2025's event and the challenges of putting on such a large show, the mood of the fintech industry today, and plans for 2026's festival.
Chief FedNow Executive, Federal Reserve Financial Services Our guests explore the seismic shifts shaping the payments ecosystem. From blockchain’s role as the new backbone of finance, to the rise of embedded banking and the rollout of FedNow’s real-time infrastructure, we discuss how innovation, regulation, and instant settlement are redefining the movement of money across the globe.
Our third episode from Money20/20 USA and the second of two recorded in partnership with Sumsub and their What the Fraud? podcast. We hand over hosting duties to Anastasia Shvechkova, Sumsub's, Sales Director for the Americas who chats to leading industry voices including:1/ Jennifer Lassiter, Head of Digital Assets for Europe and Americas, Standard Chartered2/ André Peixoto, Director of Operations, Ebanx3/ Craig Timm, Sr. Director of AML, ACAMS4/ Brigette Korney, Global Head of Risk, Adyen5/ Nathan Marion, Head of B2B, NubankWe dive into the modernization of dollar infrastructure, fraud in emerging markets, the reshaping of AML expectations, unified data strategies, Web3 compliance, BNPL risk and the accelerating influence of AI across global payments. A wide-ranging look at the shifts redefining trust, innovation and financial crime prevention.
Compliance Officer, Worldpay for PlatformsTogether they discuss how AI is reshaping fraud, why trust is becoming the new competitive currency, and what risk and compliance leaders must do to stay ahead. From deepfakes and synthetic documents to agentic AI, cross-border payments innovation and the evolving role of risk teams, this episode explores the technologies and strategies defining the future of financial security.
Network at Fireblocks explains how digital assets, stablecoins and tokenisation are redefining banking infrastructure.An inside look at how traditional institutions and fintechs are collaborating to build the next generation of financial services.
The seventh in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts.In this episode, Graham Barrett is joined by Charles Aji, Product Owner - Payments at TUI, Solmaz Zohdi, Product owner at IKEA, and Laura Treude, Director of Group Payment at Douglas.The conversation focuses on the checkout experience, exploring how leading brands are reimagining that final step, whether that's online or in store, to make payments faster, smarter, and more invisible.
Head of Banking, Fireblocks4/ Pablo Villegas Garcia, EMEA Payments Head, AWS 5/ Deepak Arora, SVP and Head of Banking – Continental Europe, HCLTech5/ Marc Andrews, Global Managing Director, Pegasystems inc.From the explosion of global sanctions and the rise of stablecoins, to the use of cloud and AI in fighting financial crime, and the shift toward agentic and autonomous banking systems, the discussion reveals how institutions are accelerating innovation while maintaining resilience, trust, and regulatory rigour.
Corporates Client Line, BNP PARIBASFrom the race between stablecoins, tokenised deposits and real-time payments to the rise of data-driven treasury, automation in securities settlement, and AI as an enabler of efficiency and trust, the conversation captures how financial institutions are reimagining payments for the next decade of growth.
International Payments, Commonwealth Bank of Australia4/ Elizabeth Leather, Policy Manager, Bank of England5/ Jalil Sael Sotomayor, Chief Operations Officer, Pacifico SegurosTogether they share how data, automation, and new technology standards are redefining speed, security, and customer experience across financial services.
Treasury Systems, Virgin Money Together they unpack responsible AI frameworks, evolving cyber threats, AI’s role in payments transformation, the rise of agentic AI, and building safer, smarter, and more connected payment ecosystems.
Analytics4/ Toine van Beusekom, Strategy Director, Icon Solutions5/ Andrew Blair, Head of Global Solutions, Kyriba6/ Radha Suvarna, Chief Product Officer, FinastraTogether they unpack the future of payments, regulatory complexity, and the rise of agentic AI; discuss how ESG data and sustainable finance are redefining corporate strategy; and share insights into resilience, cross-border innovation, and the evolving role of trust in a digital-first financial ecosystem.
Intelligence2/ Ioana Boier, Global Head of Capital Markets Strategy, NVIDIA3/ Geoffrey Dezoppy, Managing Director, Avaloq4/ Aoife Doyle, VP, Product Marketing, Fenergo5/ Joel Winteregg, CEO, Vyntra6/ Mark Fieldhouse, Chief Revenue Officer, Form37/ Jim Webb, Head of Financial Institution Sales, Zodia From managing fraud and compliance in real time to harnessing Agentic AI, driving instant payments, and unlocking the potential of tokenisation and stablecoins, our guests share expert perspectives on how institutions can stay ahead in a fast-evolving risk and regulatory landscape.
The second of two episodes recorded live at Ecommerce Expo at ExCeL London where we dive into the challenges and opportunities shaping today’s e-commerce landscape. The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs. Host Russell Goldsmith speaks with a range of founders and industry leaders including:1/ George Robinson, Managing Director, SoSweet2/ Lauren Duncan, Head of eCommerce, Philip Kingsley3/ Clifton Vaughan, Director, Natural Baby Shower4/ Leticia Perez Munoz, EMEA eCommerce Manager, TOMS5/ Lawrie Fraser, Ecommerce Website Manager, Marco Paul (at time of recording)From tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.
The first of two episodes recorded live at Ecommerce Expo at ExCeL London where we dive into the challenges and opportunities shaping today’s e-commerce landscape. The show was produced in partnership with Exactly.com, who provide payment solutions for businesses with big plans, helping eCommerce scale without scaling costs. Host Russell Goldsmith speaks with a range of founders and industry leaders including:1/ Saran Talasila, Payment Expert, Exactly.com2/ Janis Thomas, Managing Director, Look Fabulous Forever3/ Colin Tate, Senior Manager, Data and CRO Insights, Lebara4/ Clem Schouteden, Founder and CEO, Kavee5/ Caleb Slater, CEO and Founder, Cards2CashFrom tackling high payment costs, fraud, and cart abandonment, to building trust through seamless checkout, cross-border growth, and AI-driven innovation, our guests share practical insights on creating better customer journeys and scaling online businesses.
The sixth in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts.In this episode, Russell Goldsmith is joined by Lucy Ingham, VP of Content and Editor-in-Chief at FXC Intelligence, Aleksandr Povarov, a FinTech payments product lead who has held senior positions at both Wise and most recently at Wolt, and finally, Kristaps Zips, UK CEO of payabl. Their discussion focused on cross border payments and how stablecoins are becoming a key part of the conversation. The panel look into the opportunities for merchants, the regulatory changes driving adoption, and how this technology might sit alongside existing cross border solutions.
The fifth in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts.In this episode, Graham Barret is joined by Julie Fergerson, Co-founder and CEO of the Merchant Risk Council, Felix Efren, Senior Fraud Analyst at Bolt, and Ismael Ghozael, Vice President of Products and Platforms at Decathlon.Their discussion focused on fraud, looking at the emerging threats and the way that businesses can lead the fight back and protect themselves and their customers.
The fourth in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts.In this episode, Graham Barret is joined by Pedro Bennasar, Head of Payments, Vestiaire Collective, Chris Skinner, CEO, Finanser and Kate Nightingale, Chief Behavioural Officer and Founder, Humanising Brands to ask the what is the future of retail?Is the high street finished or just reinventing itself again? As more of us shop, work and live online, what happens to the physical spaces we used to rely on? Our panel explore how changing payment technologies from open banking and digital wallets to local systems like Wero are shaping the customer experience and how both brands and consumers are adapting.
AI isn't just a tool — it's a weapon used by both fraud fighters and fraudsters. In this second of two special crossover episodes of the c-suite podcast and Sumsub’s 'What The Fraud?', Recorded live at Money20/20 Europe in Amsterdam, industry leaders break down the battle lines. Once again, we handed over hosting duties to 'What the Fraud?' presenter, Thomas Taraniuk, who was joined by the following guests:1/ Spencer Hanlon, Chief Operating Officer, Nium2/ Clarena Furtado, Head of Online International Business, PagSeguro3/ Ian Morrin, Head of Payments & Platforms, Tink4/ Darek Paleczny, Chief Risk & Compliance Officer, Worldline
AI, fraud, compliance, and the future of fintech take centre stage in this special crossover episode of the c-suite podcast and Sumsub’s 'What The Fraud?' recorded live at Money20/20 Europe in Amsterdam.We hand over hosting duties to 'What the Fraud?' presenter, Thomas Taraniuk, who was joined by the following guests:1/ Mitch Trehan, Chief Compliance Officer, Allica Bank2/ Daniele Tonella, Chief Technology Officer, ING3/ Katherine Yeung, Chief Risk & Compliance Officer, 10x Banking4/ David McHenry, Managing Director, Head of Global Treasury & Payments Advisory - UK, HSBC Innovation Banking5/ Lee McNabb, Head of Group Payment Strategy, NatWest
Explore the biggest fintech trends shaping the future of global payments in our fifth episode recorded live at Money20/20 Europe in Amsterdam.In this exclusive set of interviews for the c-suite podcast, produced in partnership with LHV Bank and recorded on their booth at event, we talk about partnerships, consumer behaviour, regulation and blockchain, diving deep into what’s next in payments. Our guests for this episode were:1/ Moshe Winegarten, CRO, Ecommpay2/ Angela Hull, VP Global Payment Partners, PPRO3/ Robert Kraal, Co-Founder, Silverflow4/ Asya Karakus, Head of Payment Partnerships, SumUp5/ Phil Harding, Commercial Director, Cashflows
Discover how fintech leaders are reshaping the financial landscape with embedded finance, open banking, and powerful tools for SMBs in our fourth episode from Money20/20 Europe 2025. In this exclusive set of interviews for the c-suite podcast, produced in partnership with LHV Bank and recorded on their booth at event in Amsterdam, we talk about the trends driving real innovation in financial services. Our guests for this episode were: 1/ Anita Paju, Director of Banking Services, LHV Bank2/ John O'Beirne, CEO, Square International3/ Joëlle Bønding, VP Vertical Strategy, Platforms & Financial Services, Adyen4/ Grant Evans, VP Partnerships, Worldpay5/ Scott Dawson, CEO, Decta
In our third episode from Money20/20 Europe 2025, industry leaders break down the terrifying rise of deepfakes, synthetic IDs, authorised push payment scams, and GenAI fraud.Produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the RAI in Amsterdam.Our guests for this episode were:1/ Iana Dimitrova, CEO, OpenPayd 2/ Pablo Villegas Garcia, EMEA Payments Head, AWS3/ Eliza Wyman, Product Director, Identity and Fraud, Experian4/ Shachar Bialick, Founder & CEO, Curve 5/ Gabriela Nistor, CEO, Salt Bank
The third in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts.In this episode we look at the future of merchant payments with two leading industry thought leaders. Whilst attending the recent Merchant Payments Ecosystem conference in Berlin, Russell Goldsmith was joined by Ugnė Buračienė, CEO of payabl. and Robert Kraal, Co-Founder of Silverflow
Our second episode from Money20/20 Europe 2025, produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the RAI in Amsterdam.Our guests for this episode were:1/ Dal Sahota, Global Director - Trusted Payments, LSEG Risk Intelligence2/ Emilie Mathieu, General Counsel, Checkout.com 3/ Ivan Stefanov, CEO, Noto4/ Samina Hussain-Letch, Executive Director, Head of Payment Partners & Operations UK, Square 5/ Gus Tomlinson, Managing Director Identity Fraud, GBG6/ Martin Parzonka, VP Product, PensionBee
Our first episode from Money20/20 Europe 2025, this one produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the RAI in Amsterdam.Our guests for this episode were:1/ David White, Global Head of Product & Data, LSEG Risk Intelligence2/ Ugne Buraciene, Group CEO, payabl.3/ Pavan Ramkishan Bachwal, Head of Ericsson Financial Services, Ericsson4/ Denise Johansson, Co-Founder and Co-CEO, Enfuce5/ Darek Paleczny, Chief Risk & Compliance Officer, Worldline6/ Eline Blomme, Chief Strategy & Product Officer, acquired.com7/ Daniel Kornitzer, Head of Global Partnerships, Ebanx
The second of two episodes that we recorded at Seamless Middle East in Dubai. We produced these episodes in partnership with BPC, a payments processor that builds digital ecosystems that enable seamless payment experiences.Our guests for this final set of interviews were:1/ Amit Malhotra, Global Head of Retail Banking, Abu Dhabi Islamic Bank2/ Radu Topliceanu, EVP, Head of NEO and Personal Banking, Mashreq3/ Mahmoud Hamouda, Head of Strategic Initiatives, Banque Misr4/ Sameh Khairy, Head of Cash Management & Digital Solution, Credit Agricole5/ Ramy Refaat, IT Digital Transformation Manager, National Bank of Egypt6/ Joseph Cleetus, Vice President of Business Transformation, LuLu Financial Holdings
The first of two episodes that we recorded at Seamless Middle East in Dubai, produced in partnership with BPC, a payments processor that builds digital ecosystems that enable seamless payment experiences.Our guests for this first set of interviews were:1/ Usama Elsayed, COO and Area Managing Director for MEA Region, BPC2/ Saif A Khan, Head of Enterprise Digital Transformation, Emaar3/ Adil Belhouari, Senior Vice President / Head of AI, Analytics & Data Science, Riyad Bank4/ Kareem Abdel-Rahman, Head of Global Transaction Banking, QNB Egypt5/ AbdelRaouf Hussein, CEO, Smart Cards Applications Company6/ Rob Silsbury, VP Marketing & Ecommerce, Alshaya Group
The second in our series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast, where we aim to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts.In this episode we focus on Alternative Payment Methods (APMs), which cover everything beyond traditional credit and debit cards, whether that's digital wallets, BNPL, crypto, open banking payments and much more.Joining Graham Barrett online to discuss the current APM landscape and what further developments might be on the horizon were Matteo Gamba, Head of Product, Global Payments and Fraud at Wayfair, Sophia Furber, FinTech Research Analyst, EMEA at S&P Global, and Alexander Burkhard, Third Party Acquirers Relationship and Implementation Management Lead, European Payments Initiative (EPI).
The second of our two episodes recorded at Money20/20 Asia 2025, that we produced in partnership with audax, a comprehensive plug and play banking solution powering banks to launch scalable and compliant digital business models at speed. Graham Barrett was joined by a number of the speakers on audax's booth. Our guests for this episode were: 1/ Scarlett Sieber, Chief Strategy & Growth Officer, Money20/202/ Billie Setiawan, Head of Data Management & Analytics Div, PT. Bank Negara Indonesia TBK3/ John Medina, Chief Operating Officer, Philippine Bank of Communications4/ Vandy Leng, VP & Head of Digital Banking, Hattha Bank5/ Zokhir Rasulov, CDO, ABA Bank6/ Adisorn Hatairatana, Head of Consumer Credit Risk Model, Krungsri Bank
The first of two episodes from Money20/20 Asia, recorded in partnership with audax, a comprehensive plug and play banking solution powering banks to launch scalable and compliant digital business models at speed. Graham Barrett was joined by a number of the speakers on audax's booth. Our guests for this episode were: 1/ Kelvin Tan, CEO, audax2/ Rottapron Ekabutr, EVP, Head of Consumer Digital Solution, Krungsri Bank3/ Lito Villanueva, Chief Innovations & Inclusion Officer and Executive Vice President, RCBC4/ Shailesh Baidwan, Maya Group President and Maya Bank Co-Founder, Maya 5/ Dr Yew Choong Chew, Chief Data and AI Officer, Ambank Group
The first in a new series of the c-suite podcast that we're producing in partnership with payabl. and their ‘Pay It Forward’ podcast. This series aims to shine the spotlight on the ever-changing world of payments with insights from merchants and leading industry experts. In this episode we focus on subscription models and the challenges that exist in managing recurring payments on a global basis. Graham Barrett was joined online by Sandra Alzetta VP, Global Head of Commerce and Customer Service at Spotify, Dave Birch, author and thought leader in digital identity and digital money and finally, Breno Oliveira, Product Lead at payabl.
The fourth and final episode that we recorded at Pay360, a conference and expo that brought the global payments conversation to London.Our guests were:1/ Mike Elliff, Chief Revenue Officer and EMEA CEO, Chargebacks9112/ Konstantin Vasilenko, Chief Business Development Officer and Co-Founder, Paybis3/ David Bibby, Senior Manager, International Product Strategy, Discover Financial Services4/ Robert Turner-Kerr, Relationship Manager, Digital Transactional Banking, iFast
The third of four episodes that we recorded at Pay360, a conference and expo that brought the global payments conversation to London.Our guests were:1/ Angelina Kuznetsova, Senior Managing Director, Arma Partners2/ Dewald Nolte, Co-Founder, Chief Strategy Officer, Entersekt3/ Guy Noble, CEO, Guavapay UK4/ Abhi Julaniya, Partner and Global Lead for Payments, Simon-Kucher
The second of a series of episodes that we recorded at Pay360 London 2025. We produced this episode in partnership with BPC, a payments processor that builds digital ecosystems that enable seamless payment experiences.Our guests were:1/ Adam Moulson, Chief Commercial Officer, Griffin Bank2/ Melanie Ockerse, VP Account Management EMEA, Entersekt3/ Peter Harmston, Partner, Head of Payments Consulting, KPMG4/ Ian Povey, CIO Payments Technology, NatWest5/ Melinda Roylett, Managing Director, Merchant Services, Lloyds Banking Group6/ David Abbott, VP Card Payments & strategic Accounts, Tuum
The first of a series of episodes that we recorded at Pay360 London 2025. We produced this episode in partnership with BPC, a payments processor that builds digital ecosystems that enable seamless payment experiences.Our guests were:1/ Peter Theunis, SVP Sales, BPC2/ Dan Wilson, Head of Payments Strategy & Partnerships, Nationwide3/ Saira Khan, Head of Innovation & Partnerships, First Direct Bank4/ Paul Horlock, Chief Payments Officer, Santander5/ Sulabh Agarwal, Global Payments Lead, Accenture6/ Carl Raven, Head of Issuer Enablers, Visa
The third and final episode that we recorded at MPE Berlin 2025, Europe's largest merchant payments conference. We produced the show in partnership with Ecommpay, a global acquirer, payment gateway and orchestrator that offers fully customisable payments solutions to its clients.Our guests for this episode were: 1/ Fabian Mansfeld, Chief Acceptance Strategy Officer, European Payment Initiative2/ Sandra Mianda, Founder, Paypr.work3/ Antony Jordan, Head of Payments and KYC, ODDSET Sportwetten GmbH4/ Galit Shani-Michel, VP Payments, Forter5/ Kestas Saulis, Head of Payments, Nord Security6/ Aadit Gandhi, Vice President, Apis Partners7/ Aravinda Korala, CEO, KAL8/ Arda Cagaptay, Consultant - Merchant Wallets 2.0
The second of our episodes recorded at MPE Berlin 2025, Europe's largest merchant payments conference. We produced the show in partnership with Ecommpay, a global acquirer, payment gateway and orchestrator that offers fully customisable payments solutions to its clients.Our guests for this episode were: 1/ Stefan Weyl, Senior Payment Manager, TeamViewer Germany GmbH2/ Ana Reiley, Head of Acceptance Solutions - Europe Value Added Services, Visa3/ Bas van Donselaar, Co-Head of PaymentGenes Consultancy, PaymentGenes4/ Anne-Marie Dentz, Vice President Merchants, Mastercard5/ Jüri Laur, Director of Product, Bolt6/ Pragya Jauhari, Senior Product Manager, Booking.com7/ Simas Simanauskas, Chief Business Officer, ConnectPay
The first of our episodes recorded at MPE Berlin 2025, Europe's largest merchant payments conference. We produced the show in partnership with Ecommpay, a global acquirer, payment gateway and orchestrator that offers fully customisable payments solutions to its clients.Our guests for this episode were: 1/ Moshe Winegarten, Chief Revenue Officer, Ecommpay2/ Riccardo Argenta, Global Payment Senior Lead Manager, Back Market3/ Andre Moeller, Payments Manager, Volkswagen Group Charging4/ Zahava Dalin Kaptzan, Product Marketing Manager, Riskified5/ Ruslan Volynets, CFO, Booknet6/ Faheem Bakshi, VP Payments, Kinguin7/ Matteo Gamba, Head of Product - Global Payments & Fraud, Wayfair
This special episode our Inside Voice series was recorded at Communicate’s Internal Communications and Engagement Live at The Brewery, London. The conference explored the evolving landscape, where best practices, innovative tools and forward-thinking strategies are shaping the future of workplace engagement.Russell Goldsmith caught up with a number of the speakers from the event. His guests were:1/ Anne Kerr, VP, Corporate Communications, Travelport spoke about ‘How to Move the Needle on Employee Engagement and Deliver Commercial Results’, which was about their Guinness World Record breaking campaign to visit all new seven wonders of the world in just seven days, using only public transport. 2/ Andy Jones, Group Internal Communications Manager, PIB and Debbie West, regular 'Inside Voice' host and Senior Account Director, Audere spoke about ‘Crafting connection through the power of podcasting’, which discussed the launch of PIB's internal podcast3/ Pia de Malherbe, Chief Brand Officer, 10 Days London gave us a preview of her talk on 'Onboarding, engagement and career development for Generation Alpha'4/ Katy Mogra, Customer Success Manager, at Oak Engage shared how Halfords Autocentres connect deskless employees, streamline communication processes and boost workforce engagement.
The latest episode of the c-suite podcast was produced in partnership with Randstad, the world's largest HR services company. We dive into Workmonitor 2025, Randstad's flagship research that captures the voice of talent through insights from over 26,000 individuals across 35 global markets. The report is available to download at randstad.co.uk/workmonitor/Russell Goldsmith was joined in our London studio by •Vicky Short, CEO of Randstad UK•David Vincent, Managing Director of Randstad Enterprise EMEA•Josh Willacy, Senior Lead, EDI, Randstad UK, Ireland and Enterprise EMEA •Francesca Profeta, CCWP, Research analyst at the Staffing Industry AnalystsOur guests discussed the findings of the report and explored how organisations can bridge the gap between evolving talent, expectations and employer strategies.
This episode of our ‘Inside Voice’ series was produced in partnership with N2Growth, a global leadership advisory and executive search firm. Debbie West was joined online from Vancouver by N2Growth’s CEO, Kelli Vukelic, a transformative leader who has been making waves in executive management, strategy and organisational innovation. Debbie and Kelli talk about the changing world of executive leadership and the impact of those changes on communications and HR leaders in organisations. For more information on N2Growth, visit n2growth.com
In the latest episode of the c-suite podcast’s ‘Charity Spotlight’ series, we focus on Young Women’s Trust, a charity supporting women aged 18 to 30 in low or no pay jobs, that is at the forefront of tackling gender inequality in the workplace. Our guests were: •Claire Reindorp, CEO of Young Women’s Trust•Claire Burton, Head of Social Impact at Deloitte•Philippa Rawlinson, Trainee solicitor at Preston Redman – Philippa (Pippa) is someone who has benefited personally from the work of the trust and was keen to share her story with us. Hosted by Debbie West, the episode delved into critical challenges faced by young women and proposed actionable solutions.To find out more about Young Women's Trust, visit - https://www.youngwomenstrust.org/
In the 43rd episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from Salt Lake City, Utah by Dave Grow, CEO of Lucid Software. Founded in 2010, Lucid Software is a leader in visual collaboration tools, providing products including Lucidchart and Lucidspark that are used by some of the world's top businesses. The company raised over $103 million across various funding rounds and reached unicorn status in 2021. To find out more about Lucid Software, visit https://lucid.co/
In the latest episode of Inside Voice, the series that explores topics that matter inside workplaces, Debbie West brings a panel together to talk about the role of internal communications and employee experience in organisational change. Her guests were:1/ Jason Bloomfield, Global Head of People Change and Experience Design, Ericsson2/ Adrienne Cohen, Change, Culture and Employee Experience Specialist3/ Nadine Dixon, Internal and Change Communications Specialist in Financial Services
In the 42nd episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from Cyprus by Tony Jamous, the co-founder and CEO of Oyster. Founded in 2020, Oyster is a global employment platform that aims to remove the barriers to remote work and distributed hiring. The company has raised over $280 million across various funding rounds and reached unicorn status in less than two years from launch. To find out more about Oyster, visit oysterhr.com
Our final episode from Money20/20 USA 2024, this one produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the Venetian in Las Vegas.Our guests for this episode were:1/ Daniel Flowe, Head of Digital Identity, LSEG Risk Intelligence2/ Mary Kay Bowman, EVP, GM of Payments and Financial Services, BILL3/ Juliana Berger, Director of Product Management, Intuit 4/ Arnoldo Reyes, GM & Head of MoneyGram Business, MoneyGram
Our fourth episode from Money20/20 USA 2024, produced in partnership with Atomic, a leading embedded financial connectivity platform. The event took place at the Venetian in Las Vegas..Our guests for this episode were:1/ Rich Clow, Managing Director, Head of Innovation & Strategy, Global Payment Solutions, Bank of America2/ Natalie Talpas, EVP, Group Manager Sr. Digital & Payments, PNC3/ Mike Jorgensen, Head of Emerging Solutions and Embedded Payments, US Bank4/ Dee Choubey, CEO, MoneyLion
Our third episode from Money20/20 USA 2024, this one produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the Venetian in Las Vegas.Our guests for this episode were:1/ Dalbir Sahota, Director, Trusted Payments, LSEG Risk Intelligence2/ Kimberly Kacal, Head of Payments North America, Accenture3/ Michael Kaplan, Chief Revenue Officer, PayNearMe4/ Anusha Ramanujam, Global Head of Payment Partnerships & Product Enablement, Square5/ Chris LaConte, Chief Strategy Officer, Self Financial
Our second episode from Money20/20 USA 2024, this one produced in partnership with LSEG Risk Intelligence, who provide a range of solutions to help organisations effectively navigate risks and reduce fraud. The event took place at the Venetian in Las Vegas.Our guests for this episode were:1/ Ramesh Menon, Group Head of Product Management, Digital Identity & Fraud, LSEG Risk Intelligence2/ Annie Drew, Chief Risk &Compliance Officer, WEX3/ Mike Storiale, SVP, Innovation & Payments, Synchrony4/ Michael Haney, Head of Product Strategy & Outbound Product Management, Galileo Financial Technologies5/ Rick Cunningham, SVP of Business Development and Strategy, Bread Financial
Our first episode from Money20/20 USA 2024, produced in partnership with Atomic, a leading embedded financial connectivity platform. The event took place at the Venetian in Las Vegas. Our guests for this episode were:1/ Jordan Wright, Co-Founder & CEO, Atomic2/ Jane Barratt, Chief Advocacy Officer, MX3/ Shri Santhanam, Executive Vice President and General Manager of Software, Platforms, and Artificial Intelligence, Experian4/ Tom Bianco, General Manager, Newline by Fifth Third5/ Anthony Burton, SVP, Head of Open Banking, Truist
In the 41st episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online by Emma Hagan, the newly appointed UK CEO of ClearBank.Founded in 2015, ClearBank provides both clearing bank services and an embedded banking API to financial institutions. We actually featured ClearBank on this series back in October 2020 and so Emma gives us an update on what's changed in those four years, what her new role means for her and the business, the funding the company has had to date, international expansion, internal comms and culture, AI, and finally, why she thinks there is a lack of female leaders in this space.To find out more about ClearBank, visit https://clear.bank/
In the latest episode of the c-suite podcast’s charity spotlight series, we featured Bipolar UK, a charity that provides peer support services to empower people affected by bipolar to live well.Debbie West was joined by an expert panel to explore issues that affect the workplace, looking at how misconceptions about mental health are affecting people with bipolar and what businesses can do to provide better support. Our guests were: 1/ Simon Kitchen, CEO, Bipolar UK2/ Emma Gibbons, Vulnerability Lead, PayPlan 3/ Katherine O’Mahony, a project manager in healthcare and has lived experience of bipolar
In the 40th episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from Puerto Rico by Jeff Radke, CEO and Co-Founder of Accelerant, a rapidly growing data-driven risk exchange that connects specialty underwriters with risk capital providers. Founded in 2018, Accelerant reached unicorn status in 2022 with a valuation of $2.1 billion after having raised in excess of $190 million.
Debbie West speaks with internal communications leaders about the relationship between levels of trust in an organisation and good internal comms practice. Many in the communications world will be familiar with the findings of the Edelman Trust Barometer, for example, which has featured statistics showing declining trust for established sources like governments and traditional media, whilst the Institute of Internal Communications (IOIC) published their IC Index for 2024 and called it the trust issue. So, Debbie wanted to find out how internal communications professionals have been tackling the challenge to cultivate trust in organisations against this backdrop. Her guests were:1/ Jane Cobell, Communications Manager, Johnson Matthey2/ Andy Jones, Group Internal Communications Manager PIB Group 3/ Norma Jean Belenky, Head of Events, Podbean
In the 39th episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from Sofia in Bulgaria by Hristo Borisov, the CEO and Co-Founder of Payhawk, a leading spend management solution for domestic and international businesses throughout the UK, the US and Europe. Founded in 2018, the company achieved unicorn status in April 2022, when it became the first Bulgarian company to be valued at $1 billion.
Produced in partnership with Haven House Children’s Hospice, a charity caring for seriously ill children and their families, and released to coincide with Children's Hospice Week, Rachel Gatley hosts this episode that focuses on the concept of compassionate business practice, exploring whether the workplace has a responsibility to support employees who are experiencing challenging times with their family’s health, and if so how.Our guests were:1/ Ralph Coulbeck, CEO, Haven House 2/ Raphaella Corbishley, Lead Nurse, Haven House 3/ Malcolm Hitching, Partner, Macfarlanes4/ Harry Hastings, Co-CEO and Co-Founder, Ocean Holidays5/ Chris Thomas, Chief Executive Officer, ARTes SpecialtyThis episode forms part of the c-suite podcast’s charity spotlight series.
The fourth and final episode recorded at Money20/20 Europe, that we produced in partnership with Remote, the global HR platform. The event took place at the RAI in Amsterdam, and we recorded our interviews on 4-5 June. Our guests for this episode were:1/ Michelle Beyo, CEO, Finavator2/ Jill Docherty, Senior Vice President, Global IssuingNuvei3/ Mitch Trehan, Chief Compliance Officer, Allica Bank4/ Bahadir Yilmaz, Chief Analytics Officer, ING5/ Anne Willem De Vries, CEO and Co-founder, Silverflow6/ Dima Kats, CEO, Clear Junction
The third of four episodes recorded at Money20/20 Europe, that we produced in partnership with Remote, the global HR platform. The event took place at the RAI in Amsterdam, and we recorded our interviews on 4-5 June. Our guests for this episode were:1/ Xavier Collins, Vice President UK, Turo2/ Russell Fisher, COO, Admiral Pioneer3/ David Daiches, Co-Founder, INSHUR4/ Magda Schmid-Debska, Head of Marketing and Communications, PXP5/ Sam Seaton, CEO, Moneyhub6/ Derek Joyce, CEO, XYB
The second of four episodes recorded at Money20/20 Europe, that we produced in partnership with Remote, the global HR platform. The event took place at the RAI in Amsterdam, and we recorded our interviews on 4-5 June. Our guests for this episode were:1/ Monika Liikamaa, Co-CEO and Co-Founder, Enfuce2/ Yaacov Martin, CEO, Jifiti3/ Jennifer Parker, CCO, Convera4/ Nirav Patel, CEO, Andaria5/ Charles Damen, Chief Product Officer, Token io6/ Lynda Strutton, Chief Operating Officer, Tribe Payments
The first of four episodes recorded at Money20/20 Europe, that we produced in partnership with Remote, the global HR platform. The event took place at the RAI in Amsterdam, and we recorded our interviews on 4-5 June. Our guests for this episode, which covers some of the key announcements from this year's event plus the latest news in cross border payments, embedded finance and lots more, were: 1/ Scarlett Sieber, Chief Strategy & Growth Officer, Money20/202/ Alexandra Johnson, Chief Payments Officer, Nium3/ Jakob Pethick, Chief Commercial Officer, YouLend4/ Hana Rolles, UK CEO, Paynetics5/ Andy Davies, Global Head of Payments, Endava6/ Justin Poiroux, Co-Founder and CTO, Yellow Card App
In the latest episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from New York by Jonathan Cherki, CEO of Contentsquare, a leading digital experience analytics platform. Founded in 2012, the company achieved unicorn status in January 2020 and reached a valuation of $5.6 billion, following a raise of $600 million dollars in 2022.
This episode was recorded at the Arabian Travel Market in Dubai, and was produced in partnership with Cinnamon Life as they showcased Cinnamon Life at City of Dreams Sri Lanka – the new integrated resort that is set to transform the city of Colombo when it opens later this year.We spoke with:1/ Mikael Svensson, CEO, Cinnamon Hotel and Resorts2/ Suresh Rajendra, President, Leisure Group, John Keells Group3/ Kamal Munasinghe , Area Vice President for Colombo City Hotels & General Manager – Cinnamon Grand, Cinnamon Hotel & Resorts
In the latest episode of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from New York by David Obrand, the CEO of Salesloft, the AI powered revenue orchestration platform. Founded in 2011 by Kyle Porter and David Cummings, the company achieved unicorn status early in 2021. And then when Vista Equity Partners came on board as well, it raised the valuation of the business to $2 .3 billion.
Debbie West speaks with internal communications leaders about the challenges of managing the flow of information inside organisations. They discuss how to enable effective communication processes while minimising noise and distraction.Our guests were:1/ Keith Berman, Strategic Communications Leader2/ Natalie Lambracos, Communications Manager, Protiviti3/ Niamh O'Grady, Head of Marketing - UK, PageGroup
The first in a new season of our Unicorn Leaders series, Russell Goldsmith and Debbie West were joined online from Denver, Colorado by Sami Inkinen, the CEO and co-founder of Virta Health, the leader in type two diabetes reversal and creator of a new standard in medical care for people living with type two diabetes, prediabetes, or obesity. Founded in 2014, the company achieved unicorn status in December 2020, and hit a $2 billion valuation in July 2023
Our fourth and final episode recorded at Shoptalk, Las Vegas, produced in partnership with Bread Financial, a tech-forward financial services company providing simple, personalized payment, lending and saving solutions.Featuring:1/ Kevin Miller, CMO, The Fresh Market2/ Jennifer DiPasquale, President & Co-Founder, Women in Retail3/ Sophie Marchessou, Chief Customer Officer, Mirakl4/ Emma McFerran, CEO, Lyst5/ Christopher Clark, Co-Founder & Chief Technology Officer, Grove Collaborative6/ Arvind Gupta, President & CEO, Jesta I.S.
Our third of four episodes recorded at Shoptalk, Las Vegas, that we produced in partnership with Bread Financial, a tech-forward financial services company providing simple, personalized payment, lending and saving solutions.Featuring:1/ Jake Stein, Head of Retail, Uber Direct2/ Jasmeet Sabharwal, Senior Director, Marketing StrategyBread Financial3/ Kimberly Wallengren, VP Marketing, North America, Coach4/ Riad Hijal, Head of Commerce and Solution Management, SAP5/ Jesse Goldstine, General Manager, Retail, MoMA Design Store6/ Gabi Saper, CEO & Co Founder, CMY Cubes 7/ Jenny McLean, Managing Partner & Retail Industry Lead, Clarkston Consulting
Our second of four episodes recorded at Shoptalk, Las Vegas, that we produced in partnership with Bread Financial, a tech-forward financial services company providing simple, personalized payment, lending and saving solutions.Featuring:1/ Jessica Calaway, Senior Manager, Market Research, Bread Financial2/ Joe Laszlo, Vice President, Content, Shoptalk3/ Andrea Moore, Chief Digital Officer, NEST New York4/ Melissa Haque, Founder & Chief, Wild Dough5/ Nikki Mendonça, Global Managing Director, Software & Platforms Practice, Accenture6/ Kendra Bracken-Ferguson, Founder & CEO, BrainTrust7/ Matt Dornfeld, Senior Director and Head of Global Partnerships, Feedonomics
Our first of four episodes recorded at Shoptalk, Las Vegas, that we produced in partnership with Bread Financial, a tech-forward financial services company providing simple, personalized payment, lending and saving solutions. Featuring:1/ Sophie Wawro, Global President, Shoptalk2/ Laert Skreli, VP, Head of Fintech BD, Bread Financial3/ Scott Tannen, Founder & CEO, Boll and Branch4/ Jasmine Enberg, Principal Analyst, Emarketer5/ Larry Gray, Sr Mgr, Customer Experience, Kipling USA6/ Lisa Jones, Founder & CEO, SHE-com
Our fifth and final episode recorded at SXSW in Austin, Texas that we produced in partnership with Remote, the Global HR Platform.Featuring:1/ Ian Beacraft, CEO, Signal And Cipher2/ Khalil Vinson, Founder & CEO, Tech Fest Live3/ Pat Wadors, Chief People Officer, UKG4/ Melvin Wilson, Founder, Solve Innovation Group5/ Cam Lawrence, CEO, Newlab6/ Karl Skoog, CMO, Amuse
Our fourth episode recorded at SXSW in Austin, Texas that we produced in partnership with Remote, the Global HR Platform.Featuring:1/ Sandy Carter, COO, Unstoppable Domains2/ Sabrina Sullivan, Foresight Fellow, Ford Motor Company3/ Janice Omedake, exited tech CEO and Author of 'Mentorship Unlocked'4/ Dan Cullen-Shute, Worldwide CEO & Founder, Creature London5/ Jeffrey Edell, CEO & Chairman, MeWe
Our third episode recorded at SXSW in Austin, Texas that we produced in partnership with Remote, the Global HR Platform.Featuring:1/ Donald Knight, Chief People Officer, Greenhouse Software2/ Jeanne Ahn, Director of Partnerships, Remote3/ Bryetta Calloway, VP, Global Marketing & CommsMassChallenge4/ Chris Appleton, Founder, Art Pharmacy5/ Bobbie Racette, Founder & CEO, Virtual Gurus6/ Robbie Cabral, Inventor, CEO, and Founder, Benjilock
Our second episode recorded at SXSW in Austin, Texas that we produced in partnership with Remote, the Global HR Platform.Featuring:1/ Jeffrey Korzenik, Chief Economist, Fifth Third Bank2/ Larry Miller, Chairman of the Jordan Brand Advisory Board, Nike3/ Ken Oliver, VP of Corporate Social Responsibility, Checkr
Our first episode recorded at SXSW in Austin, Texas that we produced in partnership with Remote, the Global HR Platform.Featuring: 1/ Daniel Clancy, CEO, Twitch2/ Marcelo Lebre, President and Co-Founder, Remote3/ Temitope Sadiku Strategy, Transformation, Agile and Digital Revolution, Kraft Heinz4/ Eloise Singer, Creative Director & CEO, Singer Studios5/ Alex Wills, CXO, Disguise6/ John Scott, Head of Learning Design and Strategy at MasterClass at Work
Russell Goldsmith sits down with the c-suite podcast's newest presenter, Debbie West, Senior Account Director at our producers, Audere Communications. Debbie's background and expertise is in Internal Communications, and so in this episodes she talks about how podcasts can help to unlock employee engagement.
Produced in partnership with Tourettes Action, the leading support and research charity for people with Tourette's syndrome, and their families. Graham Barrett hosts this episode that focuses on how employers can support people with Tourette's and create a truly inclusive and neurodiverse environment. Our guests were:- Ione Georgakis, Therapies and Advocacy Manager, Tourettes Action- Trish McGrath, Chief Executive Officer, Aberystwyth University Students’ Union- Luke Manton, Founder, Manton Executives
In this episode, we focus on the growing use of AI in internal communications. Host Debbie West is joined by guests:1/ Shalini Gupta, Senior Internal Communications Lead, UKIMEA, Arup2/ Frank Dias, Internal Comms Manager, Framestore3/ Melanie Wheeler, Head of Global Internal Communications, Sutherland
The final episode recorded at Slush in Helsinki, that we produced in partnership with Remote, the global HR platform, where we recorded a series of interviews from Remote's booth with a number of the speakers and attendees. Our guests for this episode were:1/ Vlada Musvydaite, CEO & Founder, Walk152/ Fredrik Hanell, Impact Ventures Director, EIT Urban Mobility3/ Dr Finnur Pind, Co-founder & CEO, Treble Technologies4/ Daniel Wikberg, CEO & Founder, Upsales5/ Jakub Korczak, CFO, Proteon Pharmaceuticals
The second of three episodes recorded at Slush in Helsinki, that we produced in partnership with Remote, the global HR platform, where we recorded a series of interviews from Remote's booth with a number of the speakers and attendees. Our guests for this episode were:1/ Erika Ottela, COO & Founder, eBrands2/ Marita Markkula, VP Marketing & Communications, ICEYE3/ Yashar Moradbakhti, CEO, Lingio 4/ Dmitrijus Borisenka, Co-Founder, Coingate5/ Tero Sarkkinen, CEO, Basemark
The first of three episodes recorded at Slush in Helsinki, that we produced in partnership with Remote, the global HR platform, where we recorded a series of interviews from Remote's booth with a number of the speakers and attendees. Our guests for this episode were:1/ Marcelo Lebre, President & Co-Founder, Remote2/ Anna Gullstrand, Chief People & Culture Officer, Mentimeter3/ Anastasija Plotnikova, CEO & Founder, Fideum Group4/ Rahul Vohra, CEO, Superhuman5/ Arūnas Eitutis, CEO, Frontu
Recorded in partnership with SNP, a world leading data transformation company, and on location at GSK's London office, Russell Goldsmith is joined by Shobie Ramakrishnan, Chief Digital and Technology Officer, GSK and Alex Smith, Director of Strategy and Solutions, SNP to explore how companies are embracing innovation, metrics, and data to meet the challenges of today and tomorrow. They aim to discuss how businesses are using digital solutions to make sound, strategic decisions in an ever changing complex world. For more information, visit https://www.snpgroup.com/
The third and final episode recorded at Fintech Talents, that we produced in partnership with Andaria, experts in scalable embedded finance solutions.The event took place at The Brewery, London in November where we recorded a series of interviews from Andaria's booth with a number of the speakers and attendees. Our guests for this episode were:1/ Toyosi Ariyo, Founder and CEO, Diaspora World2/ David Cox, Payments Lead, Virgin Media3/ Kevin McAdam, Director of Cards, Andaria4/ Jit Ng, Payments Industry Interface Manager, Transport for London5/ Lee Taylor, Chief Financial Officer, OnlyFans6/ Alex Dorobantu, Senior Director of Global Payments, Delivery Hero
The second of three episodes recorded at Fintech Talents, that we produced in partnership with Andaria, experts in scalable embedded finance solutions.The event took place at The Brewery, London in November where we recorded a series of interviews from Andaria's booth with a number of the speakers and attendees. Our guests for this episode were:1/ Briony Krikorian-Slade, Payments, Innovation and Resilience, UK Finance2/ Surash Patel, VP EMEA, TeleSign3/ Kurt Azzopardi, CTO, Andaria4/ Valentina Kristensen, Director, Growth and Communications, OakNorth5/ Victor Mithouard, VP of Growth, Numeral6/ Dastan Shukanyev, Senior Payments Technology and Strategy, Marks and Spencer
The first of three episodes recorded at Fintech Talents, that we produced in partnership with Andaria, experts in scalable embedded finance solutions. The event took place at The Brewery, London in November where we recorded a series of interviews from Andaria's booth with a number of the speakers and attendees. Our guests for this episode were:1/ Nirav Patel, CEO, Andaria2/ Victor Cruz, CEO, VC Innovations3/ Anjali Singh, Founder, HealthWallet4/ Carl McCartney, Customer Experience Director, Les Mills5/ Peter Dignan, Head of Pistonheads Engineering and Consumer Engagement, CarGurus6/ André Moeller, Global Payments Manager, Elli at Volkswagen Group
The fourth and final episode recorded at Money20/20 USA, that we produced in partnership with Instnt, a leader in fraud insurance technology and 5* sponsor of Money20/20. The event took place at The Venetian, Las Vegas, and we recorded our interviews on 23-24 October. We recorded a series of interviews from the Instnt's booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Scarlett Sieber, Chief Strategy and Growth Officer, Money20/202/ Tyler Pihl, VP - Enterprise Risk, Service Credit Union3/ Chad Ritchie, CIO, Ventura County Credit Union4/ Leslie Gillin, Chief Growth Officer, Pagaya5/ David Park, EVP Head of Commercial Banking and Treasury Management, Axos Bank6/ Victor Santos, Co-founder & CEO, Onyx Private
The third of four episodes recorded at Money20/20 USA, that we produced in partnership with Instnt, a leader in fraud insurance technology and 5* sponsor of Money20/20. The event took place at The Venetian, Las Vegas, and we recorded our interviews on 23-24 October. We recorded a series of interviews from the Instnt's booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Jason Hagan, Senior VP, Head of Fintech Innovation, Sunrise Banks2/ Dennis McCarthy, Chief Client Officer, Bread Financial3/ Bernadette Ksepka, VP and Deputy Head of Product Development for the FedNow® Service, Federal Reserve Bank of Boston4/ Ryan James, CEO, Surety Bank5/ Dustin Eide, CEO, CanPay6/ Ava Kelly, Chief Product Officer, Thredd7/ Aaron Plante, VP, Lending and Banking, Chime
The second of four episodes recorded at Money20/20 USA, that we produced in partnership with Instnt, a leader in fraud insurance technology and 5* sponsor of Money20/20. The event took place at The Venetian, Las Vegas, and we recorded our interviews on 23-24 October. We recorded a series of interviews from the Instnt's booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Jyoti Menon, VP, Product (Lending and Mobile), Bread Financial2/ Justin Kamerman, CPO, Instnt3/ Sarah Beth Felix, Co-Founder & Chief AML Officer, Acceleron Bank4/ Mark diTargiani, Senior VP, Venture Banking, Pacific Western Bank5/ Sara Hafner, SVP Global Partnerships, Liberis6/ Alex Jimenez, Managing Principal, Financial Services Consulting, EPAM Systems7/ Ram Palaniappan, Founder and CEO, EarnIn
The first of four episodes recorded at Money20/20 USA, that we produced in partnership with Instnt, a leader in fraud insurance technology and 5* sponsor of Money20/20. The event took place at The Venetian, Las Vegas, and we recorded our interviews on 23-24 October. We recorded a series of interviews from the Instnt's booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Sunil Madhu, CEO & Founder, Instnt2/ Tracey Davies, Global President, Money20/203/ Dee Choubey, CEO, MoneyLion4/ Beverly Anderson, President & CEO, BECU5/ Milton Santiago, Head of Global Digital Solutions, Silicon Valley Bank6/ Kayla Jones, Chief FinTech Banking Officer, Focus Bank7/ Todd Pollak, Chief Revenue Officer, Marqeta
The third and final episode recorded at the AI and Big Data Expo, that we produced in partnership with Exfluency, the AI driven translation and localisation system. The event took place at the RAI in Amsterdam on 26th-27th September. We recorded a series of interviews from the Exfluency booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Aoibhinn Reddington, Head of Strategy for AI powered Operations, Deloitte2/ Michiel van Lunsen, Product Owner Credit Risk Model Validation, ING3/ Guy d’Hauwers, Sales Director – HPC & AI, atNorth4/ Vidya Ranade, Digital Director, FrieslandCampina5/ Rowan van Dongen, Consultant, Manufacturing Analytics, AVEVA Select Benelux6/ Giuseppe Lenci, Business Intelligence Specialist, Van Oord7/ Gary Muddyman, President, Exfluency
The second of three episodes recorded at the AI and Big Data Expo, that we produced in partnership with Exfluency, the AI driven translation and localisation system. The event took place at the RAI in Amsterdam on 26th-27th September . We recorded a series of interviews from the Exfluency booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Shahin Shahkarami, Global Director of Data and Analytics, IKEA2/ Maarten van den Outenaar, Head of Data, Royal Schiphol Group3/ Hana Duchackova, Strategic Automation & AI Transformations, Deloitte4/ Marc Steen, Senior Research Scientist, TNO5/ Jaromir Dzialo, Chief Technology Officer, Exfluency6/ Timea Töltszéki, Head of Data and Platforms, Boehringer Ingelheim7/ Damian Bogunowicz, Machine Learning Engineer, Neural Magic
The first of three episodes recorded at the AI and Big Data Expo, that we produced in partnership with Exfluency, the AI driven translation and localisation system. The event took place at the RAI in Amsterdam on 26th-27th September . We recorded a series of interviews from the Exfluency booth with a number of the speakers and attendees at the event. Our guests for this episode were:1/ Gayle Anders, Global Business Continuity Program Manager, Netflix2/ Mahmoud Yassin, Senior Data Manager, Booking.com3/ Jaromir Dzialo, CTO, Exfluency4/ Sabiha Majumder, Model Validator Innovation and Projects, ABN AMRO Bank5/ Michael Borrelli, Director, AI and Partners6/ Joris Krijger, AI and Ethics Specialist, De Volksbank7/ Fatima Asad-Said, CEO, Abacus Consulting
Recorded in partnership with Making The Leap, the innovative grassroots societal change charity that transforms the futures of young people from less advantaged socioeconomic backgrounds in the UK. This episode focuses on the importance of social mobility and the steps that companies and organisations can take to ensure genuine opportunities for all, no matter what their background.Host Graham Barrett, was joined online by:- Jack McMahon, Global Head of Communities and the PA Foundation, PA Consulting- Kelly Perry, Global Head of Sustainability, CMC Markets- Wumi Eyiangho, Senior Surveyor, CBRE and a Making The Leap Fellow and Vice Chairman of the Fellows Board- Lucy Pryce, Head of Development, Making The Leap.
Our final episode from Money20/20 Europe 2023, that took place in Amsterdam in June. We recorded a series of interviews with a number of the speakers from the conference. Featured on this third episode are:1/ Cassie Boutelle, Chief Marketing Officer, BPC2/ Michael Shaulov, CEO & Co-Founder, Fireblocks3/ Claire Calmejane, Chief Innovation Officer, Société Générale4/ Sulabh Agarwal, Managing Director, Global Head of Payments, Accenture5/ Iryna Agieieva, Head of Product - Payments, Mollie6/ Callan Carvey, Global Head of Operations, Cleo
The second of three episodes recorded at Money20/20 Europe 2023, that took place in Amsterdam in June. We recorded a series of interviews with a number of the speakers from the conference. Featured on this second episode are:1/ Julia Hoggett, CEO, London Stock Exchange 2/ Emma Hagan, Chief Risk and Compliance Officer, ClearBank3/ Richard Davies, Chief Executive Officer, Allica Bank Limited4/ Daria Dubinina, Co Founder and CEO, Crassula5/ George Beattie, Head of Innovation, CFC
The first of three episodes recorded at Money20/20 Europe 2023, that took place in Amsterdam in June. We recorded a series of interviews with a number of the speakers from the conference. Featured on this first episode are:1/ Ian Stuart, CEO, HSBC UK2/ Ugne Buraciene, Group CEO, payabl.3/ Radek Zaleski, Partner, Netguru4/ Emma Kisby, CEO, EMEA, Cogo5/ Oliver von Landsberg-Sadie, Founder & CEO, BCB Group6/ Rebecca Dibb-Simkin, CMPO, Octopus Energy Group
The 35th in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from Atlanta by Scott Voigt, the Founder and CEO of digital experience intelligence platform FullStory. Founded in 2014, the company achieved unicorn status in August 2021 after a $103 million Series D funding round with a valuation of $1.8 billion, but has since raised a further $25 million, taking the total funding to date to $171 million.
In this episode, we focus on event marketing. Trade and exhibition shows of all types and sizes provide a chance for established and fledgling brands to showcase their products and services, to engage with the live audience, strengthen existing partnerships, and to find and win new business. But how do you select the right show for your brand? What are the advantages of event sponsorships? What are the priorities when designing your exhibition booth? And most importantly, how do you measure the success of your presence at an event and ensure that all important ROI? To answer these questions and more, Russell Goldsmith and Graham Barrett were joined online by two guests who partnered with the c-suite podcast last year and took the show to events that their companies were sponsoring - Miranda McLean, Chief Communications and Sustainability Officer at Banking Circle Group, and Adam Burak, Events Manager at Freemarket, along with Emma Duncan UKI events leader at IBM.
The 34th in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from San Francisco by Jason Zintak, the CEO of B2B sales and marketing platform 6Sense. Founded in 2013, Jason actually joined the company four years later and the company then achieved unicorn status in March 2021 and then in 2022, after a Series E funding of $200 million reached a valuation of $5.2 billion.
Recorded in partnership with Mental Health Innovations, this episode focuses on their 24/7 text based mental health support service, Shout, as well as the wider issue of mental health in the workplace. Host Romy Wilson, was joined online by:- Victoria Hornby OBE, CEO, Mental Health Innovations- Mark Adamoulas, Health & Wellbeing Manager, The Football Association- Becky Shula, Wellbeing Project Manager, EDF Energy. To find out more about Mental Health Innovations, visit https://mentalhealthinnovations.org/
The 33rd in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from San Francisco by Larry Gadea, Founder and CEO of the workplace platform Envoy. Founded in 2013, the company reached unicorn status in January 2022 with a valuation of $1.4 billion.
Produced in partnership with FutureBrand, we review the findings of the 2022 FutureBrand Index, the eighth year of the report, where the focus was very much around sustainability and ESG credentials. Russell Goldsmith was joined online by - Lynne Field, FutureBrand North America's Head of Strategy- Pratik Raval, Partner and Head for ESG, Sustainability and Climate Solutions, Tata Consultancy Services- Professor Tensie Whelan, founding director of the NYU Stern Centre for Sustainable Business- Anita Varshney, Global Vice President, Strategy, SAP Sustainability Engineering at SAP
The 32nd in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from San Francisco by Joshua Motta, Co-founder and CEO of leading provider of cyber insurance and security, Coalition. Founded in 2017, the company reached unicorn status in March 2021 and now has a valuation of $5 billion.
The third and final episode from FinTech Connect, recorded in partnership with Freemarket, that took place at the ExCeL in London from 30th November – 1st December. We recorded a series of interviews from the Freemarket booth with a number of the speakers and attendees at the event. Our guests for this final episode were:1/ Ebru Keskin, Advisory Board Member, FinTech Connect2/ Eric Queathem, EVP Global Head of Strategy and Emerging Businesses, Worldpay from FIS 3/ Richard Harrison, VP of Sales, Freemarket4/ Jamie Broadbent, Head of Digital, Innovation and Design, RBS5/ Mukund Umalkar, Director of FinTech Partnerships, ING6/ Laurent Marochini, Head of Innovation, SGSS7/ Nataliya Johnson, CEO and Founder, Vasant Capital
The second of three episodes recorded in partnership with Freemarket at FinTech Connect, that took place at the Excel in London from 30th November – 1st December. We recorded a series of interviews from the Freemarket booth with a number of the speakers and attendees at the event. Our guests for this second episode were:1/ Susanne Chishti, CEO, FinTech Circle2/ Matt Jackson, VP, Relationship Management, Freemarket3/ Matt Bonetti, Head of DCX, Hargreaves Lansdown4/ Robin Scher, Head of Strategic Fintech Investing, Lloyds Banking Group5/ Hirander Misra, Chairman & CEO, GMEX Group6/ Janusz Diemko, Co-Founder, Xelo Pay7/ Susana Ponce-Froment, Head of Financial and Credit Risk, Tide
The first of three episodes recorded in partnership with Freemarket at FinTech Connect, that took place at the Excel in London from 30th November – 1st December. We recorded a series of interviews from the Freemarket booth with a number of the speakers and attendees at the event. Our guests for this first episode were:1/ Paul Staples, Global Head of Banking as a Service and Embedded Finance Proposition, HSBC2/ Mike Whitehead, Chief Banking and Product Officer, Freemarket3/ Lisa Frazier, Chief Operating Officer, Judo Bank4/ Sophie Flynn, Co-Founder, Nucleus3655/ Jason Hurwitz, Head of Strategic Initiatives, Aldermore Bank6/ Conrad Ford, Chief Product Officer, Allica Bank
The 31st in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from Dallas, Texas by Jeff Lunsford, CEO and President of Customer Data Platform Tealium. Founded in 2008 by Mike Anderson and Ali Behnam, Jeff became CEO in 2013 and the company reached unicorn status in February 2021 with a valuation of $1.2 billion.
On episode 6 of Marketing Futures, a series we’re producing in partnership with SAP, we take a look at the retail holiday season that traditionally kicks off after Thanksgiving, with Black Friday and Cyber Monday, and continues in the run-up to Christmas.How can brands cut through the noise and create successful campaigns that attract new customers and engage with existing ones? And what does the backdrop of global economic downturn mean for brand strategy this year?Host, Graham Barrett, was joined by:- Stephanie Urban, VP Direct to Consumer, Camuto Group- Sarah Townsend, Digital Experience Manager, Diane von Furstenberg- Taylor Donnell, Vice President, Content and Partnerships Marketing, at Jebbit - Robin Barrett-Wilson, Industry Executive Advisor, Fashion, SAP
The third of three episodes recorded in partnership with Banking Circle at Money20/20 USA, that took place in Las Vegas on 23rd to 26th October 2022. We recorded a series of interviews on the Banking Circle booth with a number of the speakers and attendees from the conference. Our guests for this third episode were:1/ Tom Konz, Head of Global Payments, Joor2/ Vartika Ambwani, Director, FinTech, Silicon Valley Bank3/ Randy Kern, Chief Technology Officer, Marqeta4/ Laura McCracken, Managing Director, eCommerce & Payments, Global, Accenture5/ Mia Alexander, VP, Customer Success, Dave 6/ Ani Sane, Co-Founder & CBO, TerraPay7/ Katrina Holt, SVP Operations, Affirm8/ Quincy McKnight, Founder & CEO, Covenant Pay
The second of three episodes recorded in partnership with Banking Circle at Money20/20 USA, that took place in Las Vegas on 23rd to 26th October 2022. We recorded a series of interviews on the Banking Circle booth with a number of the speakers and attendees from the conference. Our guests for this second episode were:1/ Matt Oppenheimer, Co-Founder & CEO, Remitly2/ Leslie Gillin, Chief Growth Officer, Pagaya3/ Dave Birch, Global Ambassador, Consult Hyperion4/ Jess Houlgrave, Head of Crypto Strategy, Checkout.com5/ Simon Taylor, Head of Strategy, Sardine6/ Ginny Chappell, EVP, Product Marketing, Moov Financial7/ Jan Altersten, CEO, Riverty
The first of three episodes recorded in partnership with Banking Circle at Money20/20 USA, that took place in Las Vegas on 23rd to 26th October 2022. We recorded a series of interviews on the Banking Circle booth with a number of the speakers and attendees from the conference. Our guests for this first episode were:1/ Aaron Wollner, CMO, Quontic Bank2/ Jessica Turner, EVP, Global Open Banking & API, Mastercard3/ Nelson Chu, Founder & CEO, Percent4/ Julian Alcazar, Sr Payment Specialist, Federal Reserve Bank of Kansas City and Nikita Aggarwal, Postdoctoral Fellow, Institute for Technology, Law, and Policy, UCLA School of Law5/ Anusha Ramanujam, Global Head of Network / Alternative Payments Partnerships & Product Enablement, Square6/ Sunil Madhu, Founder & CEO, Instnt
The 30th in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from New York by Michael Gronager, CEO and Co-Founder of blockchain data platform, Chainalysis. Founded in 2014, the company reached unicorn status in 2021 and is now valued at $8.6 billion.
In the fifth of our Marketing Futures episodes that we're producing in partnership with SAP, we look at the challenges facing marketers during an economic downturn and how they need to adapt their marketing strategies accordingly. How can marketing leaders continue to be effective whilst managing with smaller budgets? Find out why authenticity, personalization, engaging content creation and truly understanding your customers are the tools you’ll need to survive and thrive.Our guests were:- Doug Zarkin, CMO at Pearle Vision- Connor Wells, Head of Marketing & Brand at Heath Skincare- Kyle Schroeder, VP, Global Partnerships at Movable Ink
The 29th in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from Amsterdam by Shane Happach, CEO of Mollie, one of Europe's fastest growing payment service providers. Founded in 2004, the company reached unicorn status in September 2020 and is now valued at $6.5 billion.
R;pple Suicide Prevention was set up to ensure more help is given to individuals searching for harmful content online. World Suicide Day is on 10th September 2022 and this year R;pple want to highlight the workplace and the steps that employers can and should take to provide mental health support to their staff. Our guest was Alice Hendy, the CEO and founder of R;pple Suicide Prevention.
The 28th in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online by Romain Moulin, Co-founder and CEO of the global robotics company Exotec. Founded in 2015, the company has since secured $477m in funding reaching unicorn status in January 2022 with a valuation of $2bn.
In the fourth of our Marketing Futures episodes that we're producing in partnership with SAP, we discuss how to win, engage and retain customers across every touchpoint of the omnichannel and find out why letting their customers call the shots could be the best marketing decision a brand ever makes.
The conversation will focused on the four pillars of best practice in retail, as laid out in ‘Retail Experiences of the Future,’ an Econsultancy report commissioned by SAP.
Our leading retail marketing experts were: 1/ Graham Johnston, Senior Director, Omnichannel Customer Support, Asda 2/ Jennifer Hoth, Head of Global Loyalty Marketing and CRM, ASICS 3/ Jim Clark, Commercial Research Director, Econsultancy 4/ Mark Choueke, Marketing Director, Mention Me
The 27th in our series of episodes that we're producing in partnership with the European PR Agency, Tyto and their own Without Borders podcast. Russell Goldsmith and Holly Justice were joined online from Seattle by Robert Wahbe, Co-founder and CEO of sales enablement platform Highspot. Founded in 2012, Highspot has raised a total of $648 million, with a valuation of $3.5bn.
The latest episode to be produced in partnership with FutureBrand, where this time, we focused on the changes in consumer behaviour in the financial services and fintech sectors that have arisen due to the pandemic.
Our global panel featured:
- Stuart Haire, CEO of Wealth and Personal Banking, HSBC
- Shachar Bialick, Founder and CEO, Curve
- Simon Williams, Chief Growth Officer, FutureBrand
- Brooke Brown, Senior Vice President, Brand and Enterprise Marketing Strategy, U.S. Bank
- Camilla Marr, Brand Strategy Specialist
The second of two episodes recorded in partnership with Banking Circle Group at Money20/20 Europe, that took place in Amsterdam on 7-9th June 2022. We recorded a series of interviews on the Banking Circle booth with a number of the speakers from the conference. Our guests for this first episode were:
1/ Kahina Van Dyke, Global Head, Digital Channels and Data Analytics, Standard Chartered 2/ Jakob Pethick, Chief Commercial Officer, YouLend 3/ Iana Dimitrova, CEO, OpenPayd 4/ Andrew Considine, VP, Head of SMB and Clover EMEA, Fiserv 5/ Mariana Gomez de la Villa, Centre Expertise Lead for Distributed Ledger, ING 6/ Daniel Kjellén, CEO, Tink 7/ Joanne Dewar, CEO, Global Processing Services 8/ Teo Blidarus, CEO and Co-Founder, FintechOS 9/ Rogier Schoute, Chief Product Officer, Mollie
The first of two episodes recorded in partnership with Banking Circle Group at Money20/20 Europe, that took place in Amsterdam on 7-9th June 2022. We recorded a series of interviews on the Banking Circle booth with a number of the speakers from the conference. Our guest for this first episode were:
1/ Daniel Marovitz, Senior VP of Fintech at Booking.com 2/ Eimear Creaven, President of Western Europe at Mastercard 3/ Søren Skov Mogensen, Chief Growth Officer of Banking Circle Group, and Chris Pirkner, Chairman of EMPSA, the European Mobile Payment Systems Association 4/ Vidya Peters, Chief Operating Officer of Marqeta 5/ James Allum, SVP, Europe at Payoneer 6/ Tui Allen, Product Director at Shopify 7/ Didier Lallemand, CEO of Treezor 8/ Louise Hill, Co-founder and COO of GoHenry
The 26th in our series of Unicorn Leader interviews that we're producing in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Senior Partner, Holly Justice, were joined online from California by Doug Winter, Co-Founder and CEO of Seismic, the global leader in enablement, helping organisations engage customers, enable teams, and ignite revenue growth.
Founded in 2010, Seismic has since raised $440 million and now has a valuation of $3 billion.
Produced in partnership with Emarsys, an SAP company, our host Graham Barrett is joined by a panel of retail experts to talk through some of the findings of Emarsys' latest unPredictions research, which showed that almost half of American marketers say that their main priority for 2022 is to invest time in getting to know their customers better.
Graham is joined online by Gregg Brockway, CEO of Chairish, Vab Dwivedi, VP Digital Products at Saatva, and Meghaan York, Global Head of Product Marketing, Marketing Solutions at Emarsys.
During the show, we also hear from three US shoppers - Robin, Joyia and James - who give us an insight into their spending habits and what they want and expect from the brands they shop with.
You can download the unPredictions report from emarsys.com
The 25th in our series of Unicorn Leader interviews that we're producing in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Senior Partner, Holly Justice, were joined online from Amsterdam by Krish Subramanian, co-founder and CEO of Chargebee, a subscription management platform that automates the operations of over 4000 high-growth subscription-based businesses.
Founded in 2011, Chargebee reached Unicorn status in April 2021 and has now raised a total of $470 million in funding with a valuation of $3.5bn.
Produced in partnership with the British Business Bank to support their #GreenToGrow campaign, which aims to demystify and alert small businesses to the commercial benefits of investing in decarbonization, this podcast episode is part of a wider series of guides and information about sustainability issues and how smaller businesses can start their journey towards net zero provided by the bank on its finance hub.
Russell Goldsmith was joined online by two small business owners: Aoife Doherty, Founder of Floris, a UK based sustainable stationery company, and Wing Chan, Co-founder and CEO of Sourceful, a sustainability platform that helps businesses source more sustainable products. Completing the online panel was Richard Reed, co-founder of Innocent Drinks and of JamJar Investments, plus we also hear from Shanika Amarasekara MBE, the British Business Bank's Chief Impact Officer.
For more information visit https://www.british-business-bank.co.uk/finance-hub/
The 24th in our series of Unicorn Leader interviews that we're producing in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Senior Partner, Holly Justice, were joined online from Tel Aviv by Tom Livne, CEO and Founder of Verbit, a company that employs the largest professional captioner workforce in the world, and has emerged as the leader in the $30 billion transcription industry.
Founded in 2017 Verbit reached unicorn status in June 2021 after securing $157m in Series D funding and now has a valuation of over $2bn dollars.
Produced in partnership with the European PR Agency Tyto, we discuss their latest edition of the Tyto Tech 500 Power List, a publication that identifies the most influential figures in technology in the UK, France and Germany. Host Graham Barrett was joined by three of the influencers on this year's list: Sophie Proust, Chief Technology officer at ATOS, Andreas Maier, Professor, Friedrich-Alexander University, Erlangen-Nuremberg, and Jonathan Symcox, Editor at TechBlast and BusinessCloud, plus Zoe Clark, Senior Partner and Head of Media Influence at Tyto.
The 23rd in our series of Unicorn Leader interviews that we're producing in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Senior Partner, Holly Justice, were joined online by Erez Galonska, Founder and CEO of Infarm, a company whose smart modular farming system allows distribution of farms throughout the urban environment, growing fresh produce in any available space and fulfilling any market demand.
Infarm reached unicorn status in December 2021, having raised $200 million in Series D funding, that took the total raised to more than $500 million from world leading investors.
In the latest of our Marketing Futures episodes that we're producing in partnership with SAP, we get to the heart of today's retail trends and discover the shopping experiences of the future. For the basis of the discussion, we were referencing two reports that Econsultancy, the leading Thought Leadership Publisher, has produced for SAP: 'The Retail Trends Playbook' and 'Retail Experiences of the Future'. Graham Barrett was joined online by Jim Clark, Commercial Research Director at Econsultancy; Michela Cocco, Global Customer Experience and Innovation Manager, Nestlé Nespresso; Anand Narang, VP Marketing and Customer Experience, Bata, India; and Sunny Neely, Global Solution Director, Consumer Products at SAP.
The 22nd in our series of Unicorn Leader interviews that we're recording in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Founder, Brendon Craigie were joined online from Detroit by James Taylor, Chief Executive Officer (at time of recording) and Co-Founder of Electric Last Mile Solutions (ELMS), a company focused on redefining the last mile with efficient, connected and customizable solutions.
ELMS went public in June 2021 via a Special Purpose Acquisition Company (SPAC), and now has a market cap in excess of $1 billion.
The second in our Marketing Futures series that we're producing in partnership with SAP.
This time we are focusing on MarTech innovation and efficiency, the challenges that brands face to engage the customers of today, and the tools and strategies they'll need to win and retain the customers of tomorrow. This engagement between customer and company, whether B2B or B2C, is a key reason why companies spent $1.4tn on digital transformation efforts in 2020, according to IDC's Worldwide Digital Transformation Spending Guide. In this episode, we examine why brands are doing this and what it means for their future success.
Graham Barrett was joined online by Joe Harper, E-commerce Marketing Manager, Western Europe at Kellogg Company, Shekhar Sharan Mishra, Head of E-commerce, SPAR in India, and Sara Richter, CMO at Emarsys.
The 21st in our series of Unicorn Leader interviews that we're recording in partnership with the European PR Agency Tyto, and their Own Without Borders podcast.
Russell Goldsmith and Tyto's Founder, Brendon Craigie were joined online from close to Amsterdam by Job van der Voort, CEO and co-founder of Remote.
Founded in 2019 to simplify how companies employ global talent, Remote raised $150m Series B funding round in July 2021, and that brought its total fundraising to $196m, reaching a $1 billion valuation and making it the fifth unicorn to be founded in Portugal.
Marketing Futures is a new series of the csuite podcast, produced in partnership with SAP.
We discuss the changing face of the retail landscape and bring you the latest news and insights from leading brand and industry experts. In this first episode, we focus on the future of retail and direct to consumer. The pandemic has brought about and accelerated change in so many aspects of our lives and today's retail and consumer industries are being transformed before our eyes. According to the latest eMarketer’s round up of D2C marketing trends, sponsored by SAP, US D2C e-commerce sales grew 45.4% last year. Brands are putting greater emphasis on their owned and operated online channels, the competitive advantage data creates and the importance of customer experience.
Graham Barrett was joined by Fiona Walter, Director of Marketing and Product UK, at Stitch Fix. Julie Austin, Marketing and Digital Director at Bravissimo and Robin Barrett Wilson, Industry Executive Advisor, Fashion at SAP.
The 20th in our series that we're recording in partnership with the European PR Agency Tyto, and their Own Without Borders podcast, Russell Goldsmith and Tyto's Founder, Brendon Craigie were joined online from Seattle by Kabir Shahani, CEO and co-founder of Amperity.
Founded in 2016, Amperity provides a customer data platform to its clients. The company raised a $100m Series D round in July 2021, and that brought its total fundraising to $187m, reaching a $1 billion valuation.
The second of two episodes recorded at the fourth Mad World Summit, which has become the global go-to solutions-focused conference and exhibition dedicated to turning talk into action; creating cultures of care and embedding mental health and wellbeing as a strategic business priority.
Russell Goldsmith was joined by a number of the speakers at the event. In this episode we hear from:
1/ Gary Raucher, Executive Vice President, Head of Product, Marketing and Merchandising at ASICS EMEA, and Professor Brendon Stubbs, Senior Clinical Lecturer at King's College London discuss 'Measurement matters: the impact of movement on our minds’.
2/ Debbie Bullock, UK Wellbeing Lead at Aviva, talks about future proofing the workplace.
3/ Lee McNamara, Group Head of Internal Comms and Culture at DFS, and Gareth Fryer, Co-founder of Fika, talk about preventative culture.
4/ Henry Jones and Elizabetta Camilleri, CEO and Chair, respectively, of Togetherall on 'anticipating risks and keeping staff safe.
5/ Professor Jonathan Passmore, Senior VP, Coaching at CoachHub on 'Managing hybrid teams and its risks'.
6/ Tina Woods, Co-founder, and CEO of Business for Health and Co-founder and Director of the APPG for Longevity shares updates on the Business Index for Health.
The first of two episodes recorded at the fourth Mad World Summit, which has become the global go-to solutions-focused conference and exhibition dedicated to turning talk into action; creating cultures of care and embedding mental health and wellbeing as a strategic business priority.
Russell Goldsmith was joined by a number of the speakers at the event. In this episode we hear from:
1/ Jonathan Kini, Managing Director at TalkTalk and Lee Rogers, Performance Coach and Founder of Talk Talk's Wellbeing Community discuss harnessing peer networks.
2/ Estelle Hollingsworth, Chief People Officer at Virgin Atlantic shares news of her company's 'Be yourself' and 'Passport to change' initiatives.
3/ Dr Wolfgang Seidl, Partner & Leader for Workplace Health Consulting UK and Europe at Mercer discusses ‘Mental Health and Wellbeing: From Margins to Mainstream Business Priority’ and then is joined by Simon Berger, Founder of Mad World to discuss their new series of films that form a new workplace mental health awareness course.
4/ Nick Taylor, Co-founder and CEO of Unmind talks about nurturing well-being in the hybrid world of work.
5/ Amanda McKenzie OBE, Chief Executive of Business in the Community, the Princes Responsible Business Network discusses their report, ‘What if your job was good for you?’.
6/ Amy McKeown, Mental health and wellbeing strategist and consultant on 'Mental Health 2.0. What good mental health strategy and framework looks like?'
The 19th in our series that we're recording in partnership with the European PR Agency Tyto, and their Own Without Borders podcast, Russell Goldsmith and Tyto's Founder, Brendon Craigie were joined online from California by Mark Lee, Founder and CEO of the Remote Access and Remote Support Company Splashtop. Founded in 2006, Splashtop raised $65 million in new funding at the start of 2021, which pushed the company's valuation to over $1 billion.
Produced in partnership with FutureBrand to coincide with the launch of the new 'FutureBrand Super Sustainability Report', Russell Goldsmith was joined online to discuss some of the issues raised in the report and the potential impact super sustainability might have on the future of business, by: - Jon Tipple, Global Chief Strategy Officer, FutureBrand - Rebecca Dibb-Simkin, Global Director of Product and Marketing, Octopus Energy Group - Axel Löber, Senior Vice President Global Brand and Marketing, E.ON
The report is available to download at https://www.futurebrand.com/super-sustainability-report
In the 18th interview of our series that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Tyto's founder, Brendon Craigie were joined online from San Diego by Zeb Evans, Founder and CEO of the customizable workplace productivity platform ClickUp. Founded in 2017, ClickUp raised $100m in a Series B funding round in December 2020, reaching a $1bn valuation.
Our second episode to be produced in partnership with Globalization Partners, where the topic of discussion was the critical role of employee experience in the remote working world.
Russell Goldsmith was joined online by Caroline Göbel, who has a co-leadership role as Head of Global People and Organizational Development at Ottobock, Katherine Allwood, Head of People at The Hut Group, and Emily Boynton, Vice President, People Resources at Globalization Partners.
The episode coincided with the release of Globalization Partners' 2021 Global Employee Survey, the third time they've produced this report, and we worked our way through some of its findings to see how the responses from the 1,250 employees in companies of 250+ people, from 15 countries across the world that Globalization Partner surveyed in June 2021, compared to what our guests understood about their employees at their respective companies.
To download a copy of the report, visit www.globalization-partners.com/blog
In the 17th interview of our series that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Tyto's founder, Brendon Craigie were joined online from New York by Mariano Gomide de Faria, Co-founder and Co-CEO of VTEX, a company that provides fully integrated end to end omnichannel commerce platforms to major global brands. VTEX reached unicorn status in September 2020 after it raised $225 Million in Series D funding, with a $1.7 billion valuation.
In the 16th in our series of interviews that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Brendon Craigie were joined online from Boston in the US by Pedro Bados, Co-founder and CEO of Nexthink, a company that specialises in digital employee experience management software. Nexthink has headquarters in Boston and Lausanne in Switzerland, and they reached unicorn status in February 2021, after announcing a $180 million series D funding found, reaching a valuation of $1.1 Billion.
In our second episode to be produced in partnership with the Customer Engagement Platform Emarsys, part of SAP, we discuss the findings of their 2021 Loyalty Index.
We welcomed back from Emarsys, Payal Hindocha, Director of Customer Engagement Solutions GTM and we were also joined online by a panel of retail experts from North America. In New York was Carol Schuster, Business Information and Technology Adviser of Lafayette 148 New York. From Montreal, Canada, was Angelo Rubino, Vice President of Rubino Shoes. And then finally in Chicago was Jason Goldberg, Chief Commerce Strategy Officer at Publicis Communications and co-host of top e-commerce podcast, The Jason and Scot Show.
For more information about the Emarsys Loyalty Index and the Emarsys Retail Revival festival, visit https://emarsys.com/
In the 15th in our series of interviews that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Brendon Craigie were joined online from Palo Alto by Vijay Tella, CEO, and Founder of Workato, the leading enterprise automation platform that helps organisations work faster and smarter without compromising security and governance. In January, Workato announced a $110 million series D funding, which helped them reach a valuation of $1.7 billion.
Recorded in partnership with Finsen Technologies, we discuss how to get the workplace functioning safely again, giving employees confidence to return now that Covid-19 restrictions are starting to be lifted. Joining host Russell Goldsmith online were Mark Husband, Corporate Environment, Health and Safety Manager at Dover Fueling Solutions; Petr Raba, Vice President, Meetings & Events Global Operations at Marriott International; and Bill Passmore, Chief Executive Officer, Finsen Tech Group who specialise in the design and manufacture of UVC disinfection products. We also hear from Dr Tina Joshi, Lecturer in Molecular Microbiology at the University of Plymouth, to find out more about the science behind how UVC technology works and how effective it is against Covid-19 and other viruses.
In the 14th in our series of interviews that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Brendon Craigie were joined online from Colorado Springs, US by Mario Ciabarra, Founder and CEO of Quantum Metric. Quantum Metric raised $200 million in Series B financing in January 2021 with a valuation exceeding $1 billion.
Recorded in partnership with FutureBrand, Russell Goldsmith looks back at the 2020 FutureBrand Index, where the agency examined the world's leading firms and determined how they fared over the previous year. Joining him online to talk through the findings of that report, we welcomed back to the podcast Jon Tipple, FutureBrand's Global Chief Strategy Officer, plus we were joined on the call by Stephen Douglas, Senior Director- International Design at McDonald's. During the show we also hear from Paul Bolt, Microsoft UK's CMO who Russell caught up with at the end of 2020, to get his take on some of the highlights of the Index.
In the 13th in our series of interviews that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Brendon Craigie were joined online from New York by Felix Van de Maele, Co-Founder and CEO of Collibra, a big data management start-up that raised $112.5 million in April 2020 and achieved a $2.3 billion valuation.
In the 12th in our series of interviews that we're recording in partnership with the European PR Agency Tyto, and their own Without Borders podcast, Russell Goldsmith and Brendon Craigie were joined online from Israel by Chen Amit, Co-Founder and CEO of Tipalti, a fintech start-up that reached unicorn status in October 2020 after raising $150 million in a Series E round that took the company's valuation to over $2 billion.
Produced in partnership with the Women in Marketing Awards, celebrating its 10th anniversary, Russell Goldsmith was joined online by two of the winners, plus one of the highly commended finalists to talk about their work and what it means to be a female leader in marketing today.
Our guests were Elizabeth Del Valle, Global Head of Marketing for Gaming, YouTube, Agnisha Ghosh, Integrated Marketing Lead for Asia, 3M and Shona Smith, Head of Marketing, Planning and Performance for Tesco Bank.
Women in Marketing is a global community created to educate, inspire, connect and recognise women in the marketing and associated professions, through the cycle of their lives.
We focus on what 2021’s retail marketing priorities should be this episode that was produced in partnership with the customer engagement platform Emarsys, part of SAP, to coincide with the National Retail Federation’s 2021 ‘Retail’s Big Show’, that took place virtually due to covid restrictions.
Sucharita Kodali, VP, Principal Analyst Serving eBusiness & Channel Strategy Professionals at Forrester, was our guest moderator and she was joined online by: - Kristin Smith, Senior Vice President, Digital, Hanna Andersson - Gavin Wheeldon, CEO, Purple - Payal Hindocha, Vertical Product Marketing Manager, Emarsys - John Starke, Vice-President, Business Development, Zulily
We also hear from Ratul Shah, Head of Product Marketing, SAP Customer Data Solutions, SAP
To download a copy of the Emarsys Unpredictions ebook, visit https://emarsys.com/learn/
In this latest episode that we recorded in partnership with SAP UK & Ireland, our focus turned to future talent, looking at the importance of graduate programs and apprenticeships and how we can address the digital skills gap.
We also look at what impact the Covid-19 pandemic has had on recruitment, onboarding of new employees and training.
Our guests were:
1/ Lindsey Rowe, Chief of Staff, COO and the Head of People and Programs Office at SAP 2/ Steve Isherwood, Chief Exec of the Institute of Student Employers 3/ Amy Brereton, COO of Enactus UK 4/ Nick White, Head of Junior Talent HR Europe at Fujitsu 5/ Kim Hardman, UK Apprentice Program Manager at AstraZeneca
In our 11th unicorn interview, Russell Goldsmith and Brendon Craigie were joined online from Utah in the US by Clay Wilkes, CEO of Galileo.
Galileo is a global payments processing platform that powers world-leading fintechs, challenger banks, neobanks, financial services and investment firms by removing the complexity from payments. As a fintech itself, Galileo is in rare company: a bootstrapped organization that achieved profitability years before accepting outside institutional investment. Under Clay’s leadership, Galileo announced its first institutional investment round in October 2019. In May 2020, Galileo was acquired by SoFi and now operates as an independent business unit with Clay as CEO.
The show was produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast.
Produced in partnership with SAP, we discussed the future of e-commerce and brand communications in the utility sector. Russell Goldsmith was joined online from Germany by Florian Fromberg, Global Director SAP Customer Experience Utilities and João Fonseca, Product Manager Ecosystem B2C sales, EnBW, and from Reykjavik, Iceland, by Dr. Fridrik Larson, CEO of LarsEn Energy Branding. Fridrik is also the founder of the Charge Conference and is Associate Professor at the University of Iceland.
For the tenth interview in our special series that we’re recording in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, Russell Goldsmith and Brendon Craigie switch focus from Europe to North America, as they were joined online from Boston in the US by Mike Massaro, CEO of Flywire, a high growth vertical payments company that gained unicorn status in February 2020.
Recorded in partnership with FutureBrand in August 2020, we looked at brands within key industries that have a heavy focus on a physical presence such as sports, hospitality, travel and entertainment.
We talked about how they are adapting to the concerns over the coronavirus pandemic and the impact of social distancing rules, as well as looking at how they are future proofing their business in a post covid world.
Russell Goldsmith was joined online by Aliya Khan, Vice President of Global Design Strategies at Marriott International, George Gottl, Chief Creative Officer of UXUS, and Sanjay Patel, Managing Director of The Hundred at the English and Wales Cricket Board.
We also hear from James Ralley, Head of Marketing and Commercial at The All England Lawn Tennis Club, Charlotte Williams, VP for content at Cannes Lions festivals and John Timms of MLS Contract, whose company owns the franchise to the Sheffield Sharks basketball team in the UK.
In the ninth of our special series of interviews that we’re recording in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, Russell Goldsmith and Brendon Craigie were joined online by Adrien Nussenbaum, Co-Founder & US CEO of Mirakl, the only marketplace SaaS platform that empowers both B2B and B2C organizations to launch and grow an enterprise marketplace at scale.
Mirakl's recent $300M Series D funding round places the company's valuation at over $1.5B.
Produced in partnership with the British Business Bank and Oliver Wyman, we discuss a new report that they have published together called ‘Alone Together: Entrepreneurship and Diversity in the UK’, that looks at the persistent disparities that Black business owners and those from Asian and other ethnic minority backgrounds face in business outcomes, with systemic disadvantage playing a key role.
Russell Goldsmith was joined online by three BAME founders who have enjoyed success in their work, to discuss the findings of the report, and share their own experiences of raising finance to start their businesses: Michaela Alexander, CEO and Founder of Miles & Mia; Keshav Bhatt, Founder & CEO, Revolutions Hive; and Flavilla Fongang, Managing Director, 3 Colouors Rule
During the podcast, we also hear from Alice Hu Wagner, Managing Director, for Strategy, Economics & Business Development at British Business Bank; Shalom Lloyd, Founder of the Naturally Tribal Skincare, and Entrepreneur and Former investor on BBC Dragons’ Den, Piers Linney, who is also a Non-Exec Director of the British Business Bank.
To download a copy of the report, visit: https://www.british-business-bank.co.uk/research-alone-together/
In the eighth of our special series of interviews that we’re recording in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, Russell Goldsmith and Brendon Craigie were joined online by Charles McManus, CEO of ClearBank.
ClearBank launched in 2017 as the UK's first new clearing bank in more than 250 years. A year later it was recognised by LinkedIn as the 4th ‘Top Startups’ to work for and is now well on its way to becoming the next UK Unicorn. Through its banking licence and intelligent, robust technology solutions, the company enables its partners to offer real-time payment and innovative banking services to their customers.
Produced in partnership with Globalization Partners, we were joined online from Boston, US, by the company's Founder and CEO, Nicole Sahin, to explain how easy it is to hire talent anywhere in the world, without the complexity of setting up foreign offices or subsidiaries.
Nicole helps demystify the process and explains how businesses can build global teams whilst bypassing the legal, HR & tax complexities involved, through Globalization Partners' Employer of Record service.
During the show, we also hear from Dhaval Gore, Head of the Mayor's International Business Programme at London & Partners, who is working with Nicole’s team now that Globalization Partners is an official Business Partner of that programme, plus we also have some comments from Elizabeth Palmisano, Talent Acquisition & HR Manager at ClickDimensions, one of Globalization Partners’ clients who has recently gone through the process of hiring staff in a new country.
For more information on Employer of Record services, visit https://www.globalization-partners.com/
In the seventh of our special series of interviews that we’re recording in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, Russell Goldsmith and Brendon Craigie were joined online by Avinash Rugoobur, President & Chief Strategy Officer of Arrival.
One of Europe’s most valuable unicorns, Arrival is focussed on reimagining the entire electric vehicle production process and reached Unicorn status at the start of 2020.
Produced in partnership with the Think Tank, Circklo, Russell Goldsmith is joined by one of Circklo’s co-founders, Marco D’Attanasio to talk through the key findings of their Sustainability Index. We also hear from Natasha Franck, Founder and CEO of Eon, an IoT platform that has the aim to power connected products and circular commerce, plus Laz Tyrekidis, Founder & CEO of luxury menswear brand, Aristocracy London, talks about their body measurement app and the impact it could have in terms of sustainability.
To download a copy of the Circklo Sustainability Index, visit www.circklo.com
In the sixth episode that we’ve produced in partnership with SAP UK, we focus on how digital acceleration is driving sustainable fashion and beauty.
Another extended show with a panel of four experts consisted of:
1/ Anne-Christine Polet, who is leading the Digital Venture arm for PVH Europe, with start-ups HATCH and STITCH 2/ Joanna Jensen, Founder and Chair of Child's Farm 3/ Maria Morais, Global Industry Director for Consumer Industries, SAP 4/ Gemma Carver, Global CX Advisor for Retail, SAP
Plus we also hear from Kev McFadyen, Brand Director, Berghaus, Pentland Brands
Russell Goldsmith and Brendon Craigie were joined online by Dr. Tim Sievers, CEO & Founder of Deposit Solutions, an open banking platform that, as reported in the Financial Times, reached unicorn status in September 2019 after securing a $55 million investment for a 4.9% stake from Deutsche Bank.
This is the sixth episode in our special series being produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, where we are interviewing leaders of companies that have reached, or are close to reaching, Unicorn status, to find out about the key issues, pain points and challenges that startups face and how they can address them with a strategic approach to marketing and communications. As we continue to record these through lockdown, due to the coronavirus pandemic, we also look at how companies are adapting to working through the Covid-19 crisis.
Tim founded Deposit Solutions in 2011. The company is building a new infrastructure for the global deposit business and already connects over 150 banks in 20 countries that want to offer their customers deposit products from third party banks or collect retail funding through its open banking platform.
Tim is a pioneer of the FinTech industry and remains an active contributor to the community, through his membership of the FinTech Committee of the Federal Ministry of Finance and the Digital Banking Project Committee of the Association of German Banks. Prior to Deposit Solutions, Tim worked for 10 years in private equity and technology companies.
As cities around the world begin relaxing their coronavirus lockdowns rules, and companies start to reopen their offices, how will working experiences of the past few months impact the way organisations run in the future.
Produced in partnership with the PRCA Global COVID-19 Communications Taskforce, we discuss how PR agency heads can futureproof their business, discover what the traits are for an athletic organisation, and look at whether more companies move to a hybrid model of working.
Our guests were: 1/ Tom Cheesewright, Applied Futurist 2/ Rebecca Dibb-Simkin, Marketing & Product Director, Octopus Energy 3/ Jeremy Hillman, Director Corporate Communications at The World Bank
The competition to win a copy of Tom’s latest book, 'Future-Proof Your Business', mentioned in this episode, has now ended.
Russell Goldsmith and Brendon Craigie were joined online by Greg Jackson, Chief Executive of Octopus Energy.
This is the fifth episode in our special series being produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, where we are interviewing leaders of companies that have reached, or are close to reaching, Unicorn status, to find out about the key issues, pain points and challenges that startups face and how they can address them with a strategic approach to marketing and communications. As we continue to record these through lockdown, due to the coronavirus pandemic, we also look at how companies are adapting to working through the Covid-19 crisis.
Greg founded Octopus Energy in 2015. Its domestic energy arm already serves over 1.5 million customers with Octopus Energy for Business managing over 12,000 customers. The group includes Octopus Electric Vehicles and Octopus Energy Services. Its tech arm, Kraken Technologies, offers a proprietary, in-house platform based on advanced data and machine learning capabilities, which automates much of the energy supply chain. The group reached unicorn status in April 2020 following an investment from Australian energy company Origin Energy.
Greg is an experienced digital entrepreneur, passionate about making the green energy revolution affordable through technology.
In the fifth episode that we’ve produced in partnership with SAP UK, we focus on the use of data analytics within sports.
This specially extended show has six fantastic guests who share examples of how data and technology can be beneficial from grassroots initiatives to top tier professional sports. Just some of the topics discussed include performance analytics, the future of live sports post Covid-19 and the rise of esports, fan engagement and monitoring impacts & injuries in contact sports.
Our guests were:
1/ Milan Cerny, Director of Strategic Partnerships, SAP Global Sponsorships 2/ Angela Ruggiero, CEO & Co-Founder, Sports Innovation Lab 3/ Chris Turner, CEO of Sports & Wellbeing Analytics 4/ Preeti Shetty, Head of Upshot, Football Foundation 5/ Dr Sarah Gilchrist, Performance Consultant 6/ Alex Cooke, Data Intelligence Partner, PwC UK
Russell Goldsmith and Brendon Craigie were joined online from Tel Aviv, by Arik Shtilman, CEO of Rapyd.
This is the fourth episode in our special series being produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, where we are interviewing leaders of companies that have reached, or are close to reaching, Unicorn status, to find out about the key issues, pain points and challenges that startups face and how they can address them with a strategic approach to marketing and communications.
As we continue to record these through lockdown, due to the coronavirus pandemic, we also look at how companies are adapting to working through the Covid-19 crisis.
Founded in 2016, Rapyd has built the world’s largest local payments network to power frictionless global commerce. Innovative ecommerce companies, technology firms, and marketplaces now use Rapyd's Fintech-as-a-Service platforms to integrate payment capabilities into their applications, including bank transfers, eWallets and cash in more than 100 countries.
Our fourth episode produced in partnership with SAP UK where we continue to have conversations around topic areas that were due to be discussed at their Innovation X conference, that was unfortunately cancelled as a result of the coronavirus pandemic.
This episode was therefore recorded online and brings together a tremendous panel of experts to discuss Digital Transformation.
1/ Alan Brown, Professor in Digital Economy, University of Exeter Business School
2/ Christine Ashton, CXO Advisor and Independent Non-executive director in FS and Critical National Infrastructure
3/ Sean Pilkington, SAP on Azure Lead. Microsoft
4/ Timo Elliott, Global Innovation Evangelist, SAP
The third episode produced in partnership with SAP UK that we originally planned to record at their Innovation X conference in March. However, due to the coronavirus, all our interviews took place online.
This episode looks at addressing the UK Productivity Gap
1/ Simon Carpenter, Head of SAP UK Centres of Expertise at SAP UK sets the scene explaining how companies are using SAP's S/4HANA
2/ Maria Parpou, Chief Product Officer at Barclaycard Payments chats about new automatic payment systems and how they are becoming more important in society
3/ Ben McGrail, Managing Director for the SNP Group in the UK shares examples of S/4HANA in use
The third in a special series of episodes being produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, where we are interviewing leaders of companies that have reached, or are close to reaching, Unicorn status, to find out about the key issues, pain points and challenges that startups face and how they can address them with a strategic approach to marketing and communications.
As the world has changed somewhat since our first interview in this unicorn series due to the Covid-19 coronavirus pandemic, we’ll also be looking at how companies are adapting to the new normal, working through the current lockdown, and their plans for when we are hopefully through the other side.
Russell Goldsmith and Tyto’s founder Brendon Craigie were joined online by Martina King, CEO of Featurespace.
With offices in Atlanta, Cambridge & London and customers in more than 180 countries, Featurespace is the world-leader in fraud and financial crime prevention.
The second of three episodes produced in partnership with SAP UK that were originally planned to be recorded at their Innovation X conference in March. However, due to concerns around the coronavirus, all our interviews took place online.
This episode is on the use of music within Experience Management.
1/ Dr Julia Jones, Chief Executive at Found In Music and Matt Champion, Customer Innovation Director at SAP UK talk about why music’s effect on the brain can drive better experience and engagement for both customers and employees .
2/ Jez Groom, Founder of Behavioural economics consultancy, Cowry Consulting, discusses how music can influence customer purchasing behaviour
The first of three episodes produced in partnership with SAP UK that were originally planned to be recorded at their Innovation X conference in March. However, due to concerns around the coronavirus, all our interviews took place online.
This episode is on the topic of Sustainable Business and features:
1/ Stephen Jamieson, Head of Sustainable Business Innovation EMEA North, SAP who sets the scene for us on how data & technology can enable a low carbon, zero waste economy and how business can deliver a clean ocean
2/ Mike Barry, consultant and previously Director of Sustainable Business at Marks & Spencer discusses the the power of sustainable business and M&S' Plan A
3/ Natasha Pergl, SAP UK’s Sustainability Business Innovation Lead, shares her experience of her recent trip on eXXpedition, the initiative that SAP are partners of that is exploring the science of, and solutions to, ocean plastic.
4/ Julian Hunt, Vice President for Public Affairs, Communications and Sustainability, Coca-Cola European Partners GB discusses ‘The Road to Zero’ and how his company is responding to the challenges that the beverage sector is facing over its environmental impact and what the sector overall should be doing.
The second of two episodes recorded in partnership with CFA UK on the subject of Fintech for 2020, where we interviewed a number of the speakers who were due to present at their Fintech Forum.
The event itself was meant to have taken place in London in March, but as a precautionary measure, to minimise the risk of the Coronavirus, CFA UK took the decision to cancel the event, however they weren’t prepared to let COVID-19 beat the podcast, and so we recorded all our interviews online.
In this episode:
1/ Andrew Eisen, Global Head of Solutions for Financial Services, IHS Markit - New opportunities and age old challenges
2/ Independent Consultant Rehan Islam & Raj Gupta, Lead Data Scientist at Location Sciences - Alternative Data
3/ Stacey English, Chief Digital Officer, Corlytics - The future of Regtech
4/ Bart Vanhaeren, Founder, Investsuite - Emerging Ecosystems in Wealth Management
5/ Tom McGillycuddy, Co-Founder, tickr - Launch of tickr
For more information from CFA UK, visit www.cfauk.org
The first of two episodes recorded in partnership with CFA UK on the subject of Fintech for 2020, where we interviewed a number of the speakers who were due to present at their Fintech Forum.
The event itself was meant to have taken place in London in March, but as a precautionary measure, to minimise the risk of the Coronavirus, CFA UK took the decision to cancel the event, however they weren’t prepared to let COVID-19 beat the podcast, and so we recorded all our interviews online.
In this episode:
1/ Holly Black, Senior Editor, Morning Star interviewed Richard Davies, Group Chief Operating Officer, Revolut about the growth of the company.
2/ Nikola Tchouparov, Co-Founder and CEO, Moneyfold Ltd talked about Blockchain and cryptocurrency
3/ Iuliia Shpak, Quantitative Strategies Specialist, Sarasin & Partners discussed Machine learning in practice
4/ Geoff Horrell, Director of Innovation, Refinitiv explained how they work with Fintech alliances
For more information from CFA UK, visit www.cfauk.org
The second in a special series of episodes being produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, where we are interviewing leaders of unicorn companies to find out about the key issues, pain points and challenges that startups face and how they can address them with a strategic approach to marketing and communications.
Russell Goldsmith and Tyto’s founder Brendon Craigie visited the offices of S4 Capital to chat with the company's Executive Chairman Sir Martin Sorrell.
S4Captial PLC is a media company focused on building a modern digital advertising and marketing platform for global-minded clients and in 2018, merged with MediaMonks, its content practice, and MightyHive, its programmatic practice, and went on to add nine further content programmatic and data companies to both practices in 2019.
The second of two episodes recorded in partnership with PRWeek UK at their PharmaComms conference in London where we chatted with a number of speakers from the event.
1/ Roeland van der Heiden, Director, Digital Communications, AstraZeneca - 'Creating a unified digital strategy to present a clear message'
2/ Bhavin Vaid, Head of Corporate Communications and Public Affairs, Ferring Pharmaceuticals- 'How putting purpose front and centre has maximised corporate reputation for Ferring Pharmaceuticals'
3/ Maria Caporaso, Pharma and Med Tech Lead, Prostate Cancer UK; Clara Bentham, Global Director of Corporate Communications, Norgine; Alex Wyke, CEO, PatientView - 'Patient group partnerships: what should pharma’s relationship with patient groups look like?'
The first of two episodes recorded in partnership with PRWeek UK at their PharmaComms conference in London where we chatted with a number of speakers from the event.
1/ Rachel Royall, Communications Director UK Healthcare & Life Sciences, IBM - 'What does patient-centricity mean for communications?'
2/ Christian Marcoux, Senior Vice President, Global Communications, Ipsen - 'Corporate Relevance - why relevance is the new reputation'
3/ Avril Fudge, Communications and PR Lead EMENA, Accord Healthcare - 'Informing and equipping employees to become brand ambassadors'
4/ David Flynn, Head Of External Communications, Roche; Charlotte Davies, Head of Communications, Healthcare, Merck; Kristine Kelly, Head of Communications and Patient Advocacy, UK, Novartis - 'Innovation and regulation: how to master the balancing act of communications in Pharma'
Inequality is still deeply entrenched in Britain: there is a persistent gap in early literacy; the attainment gap at the end of secondary school has hardly shifted since 2014 and the better off are nearly 80% more likely to end up in a professional job than those from a working-class background.
Produced in partnership with the UK’s Ministry of Justice, we discuss the topic of Social Mobility, specifically looking at creating opportunities in the workplace.
Our guests in the studio were:
1/ Margaret Gibson OBE, Deputy Chief Executive, EY Foundation 2/ Pete Lawrence OBE, Chief Executive, Civil Service Commission 3/ Shaun McNally CBE, SRO for Brexit Planning and Preparedness, Ministry of Justice
Plus we also here from Dr Helen Jenkins, Managing Partner, Oxera
For more information, visit https://www.gov.uk/government/publications/social-mobility-in-great-britain-state-of-the-nation-2018-to-2019
Produced in partnership with FleishmanHillard Fishburn, in this episode, we discuss some of the implications to businesses that the latest release of their Authenticity Gap Report has highlighted. The report is titled, ‘Leading With Impact: Authenticity in a climate of change' and can be downloaded from their website at www.fhflondon.co.uk
Joining Russell Goldsmith at FHF London’s offices were:
Tabitha Aldrich-Smith, Head of Marketing Communications, OneWeb Steph Bailey, Managing Director and a Senior Partner for Corporate at FleishmanHillard Fishburn
The second of two episodes recorded at PRWeek's Strategic Internal Communications conference, where we caught up with a number of the speakers from the event.
In Part 2, we spoke with:
1/ Jane Tebbey, Head of Internal Communications, the National Physical Laboratory (NPL) 2/ Dr Carla Groom, Head of Behavioural Science, Department for Work and Pensions 3/ Max Puller, Employee and Change Communications Director, Sodexo 4/ Cary Rueda, Internal Communications Advisor 5/ Zoe Vafadari, Director of Internal Communications and Engagement, TalkTalk
Produced in partnership with PRWeek UK. For more information, visit www.prweek.com/uk
The first in a special series of episodes being produced in partnership with the European PR agency Tyto and their own ‘Without Borders’ podcast, where we’ll be interviewing European unicorn CEOs to find out about the key issues, pain points and challenges that European startups face and how they can address them with a strategic approach to marketing and communications.
Russell Goldsmith is joined online by Tyto’s founder Brendon Craigie to chat with Poppy Gustafsson OBE, CEO of Darktrace.
Founded in 2013, Darktrace is recognised as the world’s leading cybersecurity AI company and under Poppy’s leadership, the company has reached a $1.65 billion valuation in under five years.
The first of two episodes recorded at PRWeek's Strategic Internal Communications conference, where we caught up with a number of the speakers from the event.
In Part 1, we spoke with:
1/ Stuart Williamson, Director of Communications, Nationwide Building Society 2/ Helen Willetts, Director of Internal Communications, BT 3/ John Townsend, Head of Internal Communications, Unicef UK 4/ Vanessa Unwin, Global Head of Internal Communications, Hitachi Rail 5/ Adam Clatworthy, Integrated Communications Senior Specialist, SAP UK & Ireland 6/ Phil Askham, Global Head of Employee Communications, HSBC
Produced in partnership with PRWeek UK. For more information, visit www.prweek.com/uk
The second of two episodes recorded in partnership with CFA UK at their conference on the topic of ESG Investing and the associated practical realities, where we spoke to a number of the speakers from the event.
In Part 2, we caught up with:
1/ Professor Elroy Dimson, Chairman for the Centre for Endowment Asset Management at the Cambridge Judge Business School, part of the University of Cambridge 2/ Faith Ward, Chief Responsible Investment Officer, Brunel Pension Partnership 3/ Fadi Zaher, Head of Index Research & Development, Legal & General Investment Management 4/ Will Goodhart, Chief Executive Officer, CFA UK
For more information from CFA UK, visit www.cfauk.org
The first of two episodes recorded in partnership with CFA UK at their conference on the topic of ESG Investing and the associated practical realities, where we spoke to a number of the speakers from the event. In Part 1, we caught up with: 1/ Ben Yeoh, Portfolio Manager of Global Equities, Royal Bank of Canada Global Asset Management 2/ Sudip Hazra, Head of Sustainability Research & Responsible Investment, Kepler Cheuvreux 3/ Nina Reid, Director, Responsible Property Investment, M&G Real Estate 4/ Mark Lewis, Global Head of Sustainability Research, BNP Paribas Asset Management For more information from CFA UK, visit www.cfauk.org
Produced in partnership with FutureBrand, a global panel of experts discuss FutureBrand's 'Future of Beauty' report.
Our guests were: Jasmina Aganovic, Founder and President of Mother Dirt Lisa Gallo, Vice President, Product Innovation Research Development, Avon Khandiz Joni, Professional Makeup artist and Judge of The Sustainable Lifestyle Awards MT Cassidy, Executive Creative Director, FutureBrand London
To download a copy of the report, visit https://www.futurebrand.com/the-future-of
The second of our two episodes recorded at Mad World 2019, Europe's only conference and exhibition putting mental health at the heart of a cross industry, cross functional agenda.
We chatted to a number of the speakers from the event.
In this episode, we were joined by:
1/ Paul Farmer, Chief Executive, Mind 2/ Petra Velzeboer, Mental Health Consultant together with Kristoff DuBose, Founder, Cirkularis8 (at time of recording) and Kaye Preston WELL AP, Design Manager 3/ Claire Walsh, Head of SHE - Occupational Health and Wellbeing, BAE Systems Maritime 4/ Kai Haas, Head of Occupation Health, Airbus 5/ Julian Hitch, Director of Wellbeing, Leon Restaurants 6/ Amanda Lambert, People Director, Three UK
The first of two episodes recorded at Mad World 2019, Europe's only conference and exhibition putting mental health at the heart of a cross industry, cross functional agenda.
We chatted to a number of the speakers from the event.
In this episode, we were joined by:
1/ Ian Stuart, Group Managing Director and CEO, HSBC UK Bank Plc 2/ Ruby Wax OBE, Founder, Frazzled Cafe 3/ Kristoff DuBose, Founder, Cirkularis8 (at time of recording) & Kelly Steckelberg, CFO, Zoom Video Communications; 4/ Rob Stephenson, Founder InsideOut 5/ Laura Willis, Co Founder, Shine Offline & Nigel Hutchinson, Director Workplace and Secretarial Solutions, PwC 6/ Tina Samson, Head of Reward, UK & Ireland, Molson Coors 7/ Patrick Watt, Commercial Director, Bupa Global and leader of the CMHA Graduate Mental Health Programme
Recorded in partnership with Communicate Magazine at their 'Evolution of the Annual Report' conference, Russell Goldsmith chatted with six of the day's speakers:
Part.1 - Mei Ashelford, Director of reporting intelligence, Gather and Mark O'Sullivan, Director of corporate reporting, PwC talk about the UK’s changing approach to corporate reporting
Part.2 - Sarah Woods, Head of Digital Insight and Engagement, Salterbaxter and Tom Bell, Director, MSLGROUP discuss driving reputational resilience
Pt.3 - Helen Baker, Head of Secretariat, Coca-Cola European Partners talks through the development of their Annual Report over the last few years
Pt.4 - Kerry Cooper, Senior manager, external communication, group communication and marketing, Mondi Group adds a client's perspective to Sarah and Tom's discussion on driving reputational resilience
Show 84 is produced in partnership with FutureBrand, where we discuss the launch of their latest FutureBrand Country Index. Our host Ben Bland was joined by Jon Tipple, FutureBrand's Chief Strategy Officer and Rowan Williams, Creative Lead at Panasonic Design London. The show also features contributions from Conrad Bird CBE, Director of the Great Britain campaign at the Department for International Trade.
The FutureBrand Country Index measures the strength of perception of countries around the world. Now in its second decade, the Index reorders the World Bank Top 75 countries by GDP according to strength of perception.
To download a copy of the report, visit https://www.futurebrand.com/futurebrand-country-index
Our third episode from the 2019 Cannes Lions International Festival of Creativity concentrated on Advertising and Marketing Trends and featured: 1. Rory Sutherland, Vice Chairman, Ogilvy UK discussing his talk 'Make Advertising Great Again' 2. Carla Buzasi, Managing Director, WGSN on the 'Future Consumer 2021' 3. Ellie Norman, Director of Marketing, Formula 1 on 'Revitalising An Ageing Brand'
With thanks to ICCO for hosting us at their House of PR for the final interview of this episode.
Sir Martin Sorrell and Marian Goodell, CEO of Burning Man Project, join Russell Goldsmith for an exclusive chat at Cannes Lions ahead of their talk on the main Festival stage, where they were exploring the history and development of Burning Man, the challenges and opportunities it faces, and how it is evolving into a global cultural movement. Recorded in front of a live audience at the ICCO House of PR.
The first of three episodes recorded at the 2019 Cannes Lions International Festival of Creativity, this show focuses on Healthcare Marketing and includes: 1. Zuleika Burnett, Executive Director for Creative and Innovation at Havas Life Medicom talking about the power of the spoken word and the benefits of podcasting to healthcare (featuring an exclusive interview with Podcaster Petra Velzeboer) 2. Claire Gillis, International CEO of WPP Health on ‘China and the Health Explosion’ 3. Atilla Cansun, Merck Consumer Health CMO at P&G Health discussing his talk on 'Engaging with HCPs: Doctors are not robots!'.
With thanks to Havas for hosting us in their Havas Cafe for the first interview, and to ICCO for hosting us at their House of PR for the second and third interviews.
Show 80 coincided with the launch of TerraCycle’s groundbreaking LOOP initiative in North America and we sat down with their European General Manager to discuss how they are helping consumer giants innovate for long-term success and what it means for brand.
This was the second episode that we've produced in partnership with FutureBrand, and joining host Russell Goldsmith at the FutureBrand London office was Jon Tipple, FutureBrand's Worldwide Chief Strategy Officer and Laure Cucuron, General Manager of TerraCycle to discuss how LOOP will change the packaging industry and what this means for brand owners.
To download a copy of the FutureBrand Index, visit www.futurebrand.com
Recorded in partnership with CFA UK from their Fintech Interactive Forum, 'Asset management: Rise of the machines', at the offices of Inmarsat in London. Russell Goldsmith spoke to a number of the speakers from the event including: - Mikey Shulman, Head of Machine Learning at Kensho - Vinay Jayaram, CEO and co-founder of Envizage - Julie Chakraverty, CEO and founder of Rungway - Yasin Rosowsky, Head of AI Research at Arabesque - Clare Flynn Levy, Founder and CEO, Essentia Analytics - Tim Grant, CEO, DrumG Technologies - Geoff Kates, CEO, HTF Group
For more information from CFA UK, visit www.cfauk.org
Produced in partnership with Communicate Magazine, Russell Goldsmith chats to two of the winners of their corporate content awards, alongside Communicate’s Publishing Editor Brittany Golob. Our award-winning guests were Dagmar Mackett, Director of Film, Video and Motion at DRPG, who talked about her agency’s work with Jaguar Land Rover, plus David Boardman, Director of Communications and Engagement at MyCSP, the organisation that administers the Civil Service Pensions arrangements.
The show was also supported by NetSuite by Oracle, whose FREE guide, ‘Crushing the Five Barriers to Growth’, can be downloaded from www.netsuite.com/csuite
Produced in partnership with British Business Bank, Diversity VC and British Private Equity & Venture Capital Association (BVCA), this episode discusses a new report from all three of these organisations, commissioned by the UK’s HM Treasury, which highlights the fact that female start-up founders are missing out on billions of pounds of investment.
The research identified specific barriers faced by female-led firms in accessing venture capital and its aim is to help inform ongoing government work to tackle these barriers and boost the untapped economic potential of businesses.
Russell Goldsmith was joined in the studio to discuss the findings of this report and their wider implications by Alice Hu Wagner, Managing Director for Strategy & Economics at the British Business Bank, Francesca Warner, CEO & Co-Founder of Diversity VC and David Mott, Chair of BVCA’s Venture Capital Committee.
To download a copy of the VC and Female Founders Report, please visit www.british-business-bank.co.uk/femalefounders
The latest FutureBrand Index highlighted how the most future proofed companies consistently align the totality of the experiences they create with their wider corporate purpose and that was the focus of Show 76, which was produced in partnership with FutureBrand.
Joining Russell Goldsmith at the London offices of GSK, were Kerry O'Callaghan, VP for Global Brand at GSK, Jeremy Waite, Chief Strategy Officer at IBM, and Jon Tipple, FutureBrand’s Worldwide Chief Strategy Officer. To download a copy of the FutureBrand Index, visit www.futurebrand.com
Produced in partnership with the UK's Ministry of Justice, to coincide with Social Mobility Live, a two week programme consisting of five events taking place around the UK, marking a year since the launch of the Ministry's inaugural social mobility action plan, the first social mobility plan of any government department that explores how the department, the civil service and external partners are helping individuals from all backgrounds achieve their potential.
Russell Goldsmith was joined in the studio by: Shaun McNally CBE, Chief Executive, Legal Aid Agency and the Social Mobility Champion at the Ministry of Justice. Jenny Baskerville, Co-Head of Inclusion, Diversity and Social Equality, KPMG Nicholas Cheffings, Partner and Past Chair, Hogan Lovells and Chair of both PRIME and Making the Leap
For more information on the Ministry of Justice Social Mobility Action Plan, visit https://www.gov.uk/government/publications/social-mobility-action-plan-summary
Recorded in partnership with CFA UK from their conference in London on the topic of ‘Behavioural Finance in the age of algorithms', we interviewed the five speakers from the event. Our guests were:
- Markus Schuller, Founder and Managing partner of Panthera Solutions
- Philippa Clough, Portfolio Manager at JP Morgan Asset Management International Equity Group
- Kristina Vasileva, Senior Lecturer in Finance at Westminster Business School
- Shweta Agarwal, a member of BlackRock's Risk & Quantitative Analysis Group
- Magda Osman, a Reader in Experimental Cognitive Psychology at Queen Mary University of London
For more information from CFA UK, visit www.cfauk.org
Recorded at the World Travel Market, 2018, we partnered up with some of the exhibitors and delegates to get a flavour of what was being discussed at the event. Our guests included: 1. Mark McVay, Chairman, UKinbound 2. Dr. Kevin Ashbridge, VP for Global Travel & Leisure Solutions, SDL 3. Hon. Edmund Bartlett, Minister of Tourism, Jamaica Tourist Board 4. Richard Fraiman, Chief Executive, Good Hotel Guide 5. José Luis Egas Ramirez, Undersecretary of Markets, Investments and International Relations, Ministry of Tourism of Ecuador.
Recorded at Mad World, Europe's only conference and exhibition putting mental health at the heart of a cross industry, cross functional agenda, and produced in partnership with Nuffield Health, Russell Goldsmith interviewed to a number of the speakers from the event.
Our guests were Sir Ian Cheshire, Chair of Barclays UK and Campaign Chair of Heads Together; Professor Dame Carol Black, Principle of Newnham College, Cambridge and Expert Advisor on health and work to the Department of Health and Public Health England; Brendan Street, Nuffield Health’s Professional Head of Emotional Wellbeing; Dr. Shaun Davis, Global Director of Safety, Health, Wellbeing & Sustainability at Royal Mail Group & Jessica Hayes, Head of Talent at Mccann Worldgroup; Jack Parsons, CEO, Big Youth Group; Becky Thoseby, Group Head of Wellbeing at the Department for Transport; Ian Howarth, HR Specialist in Wellbeing at Fujitsu; Dr Judith Grant, Director of Health & Wellbeing, Mace.
Produced in partnership with the European PR agency Tyto, in this episode, we discuss Tyto's 2018 'State of the Nation report' on the Internet of Things (IoT), hearing from a number of experts who contributed to it.
For the main part of the show, Russell Goldsmith speaks to Practical Futurist, Andrew Grill and Abraham Joseph, Founder of IOT insights, plus Stephanie Atkinson, CEO of Compass Intelligence also joins the discussion in the studio via Skype from her offices in San Antonio in Texas.
We also hear from two more IoT experts from the US, Dan Yarmoluk, Director of Business Development for IoT and Data Science at ATEK Access Technologies and Rich Rogers, Senior Vice President for IoT Product & Engineering at Hitachi Vantara.
We also hear from Tyto's Managing Partner Brendon Craigie who explains why he put this report together.
To download the full report, go to http://www.tytopr.com/iot
Produced in partnership with the Cabinet Office, in this episode we discussed how the work being carried by its Business Partnerships team, is building successful, long-term partnerships between business and government to deliver the voice of business into policy development and transformation, with the main aim of tackling the UK’s biggest social and economic challenges. Joining host Russell Goldsmith in the studio were Shevaun Haviland, Deputy Director for Business Partnerships at the Prime Minister’s Office and Cabinet Office; Ann Pickering, CHRO and Chief of Staff at Telefónica UK (O2 in the UK) and Caroline Mason CBE, the Chief Executive Officer of the Esmée Fairbairn Foundation and Co-Chair of the Inclusive Economy Partnership, a role she shares with Sacha Romanovitch, the Chief Executive of Grant Thornton. To get in touch with the Business Partnerships Team, email partnerships-team@cabinetoffice.gov.uk
The third, final and possibly most important of our three episodes recorded at the Cannes Lions International Festival of Creativity 2018.
In this show we focus on some of the campaigns for good that were being discussed at the event and our guests were:
Josie Naughton, the Co-Founder of Help Refugees, talking about their #chooselove campaign that is helping the refugee crisis in Europe
Pooran Isarsingh, an 86 year old terminally-ill patient and Praful Akali, Founder & MD of Medulla talking about their #lastwords campaign for The Indian Association of Palliative Care, that helps patients get comfortable with death
Lori Davison, VP for Brand Strategy & Communications at the SickKids Foundation, sharing an update of their #SickKidsVS campaign that aims 1.3billion Canadian dollars by 2022 to help fund a major overhaul for the Hospital for Sick Children in Toronto
Recorded in the ICCO House of PR
This second of three episodes recorded at the Cannes Lions International Festival of Creativity 2018.
In this show we focus on some of the marketing trends being discussed at the event and our guests were:
Steve Ackerman, Managing Director, Somethin'Else; Giuseppe De Cristofano, Director of Digital, BRIT Awards & Janine Smith, Head of Digital, ITV discuss how brands can succeed on social media by learning from how entertainment companies do it
Melissa Waggener Zorkin, CEO, WE Communications on the role of purpose in business and WE’s recent Brands In Motion study
Debarshi Pandit, Head of Multicultural Business, Sky talks about global immigrants who consume media from their country of origin in their now country of residence
Recorded in the ICCO House of PR
This first of three episodes recorded at the Cannes Lions International Festival of Creativity 2018. In this show we focus on some of the marketing technologies being discussed on the stage and our guests were:
Chris Duffey, Strategic Development Manager, Adobe & Doug Gould, Partner Executive Global Experience Innovation, Microsoft on the topic ', ‘Human + Machine: Stronger Together in the Age of Co-Creation’
Adrian Leu, CEO, Inition & Graeme Cox, CEO & Founder, Emteq discuss 'Biometrics and VR'
Nikos Acuña, Chief Visionary, Sizmek on what AI teaches us about creativity and the universe
Recorded in the ICCO House of PR
Produced in partnership with CFA Society of the UK and recorded at their Professionalism Conference, this is another packed episode featuring some great interviews: Pt.1 - Dame Helena Morrissey, Head of Personal Investing at Legal & General Investment Management on Trust and Diversity Pt.2 - Jeremy White, Executive Editor of Wired, on AI, Blockchain and Facebook Pt.3 - Ben Page, Chief Executive of Ipsos MORI on ‘Trust and the State of Britain in 2018’ Pt.4 - Gary Baker, CFA Institute’s Managing Director EMEA and Gerry Fowler, Chairman, CFA Society of the UK discuss expectations of a Professional, Ethics and Value Pt.5 - Patrick Hudson, Professor Emeritus in The Human Factor in Safety at Delft University of Technology in the Netherlands on 'How High-Hazard Industries Manage Safety' Pt.6 - James Parsons, Leadership coach at Untapped Talent on 'The Hidden Drivers of Ethical Behaviour’ For more information about CFAUK visit https://www.cfauk.org/
An extended episode but trust us, you'll want to listen to it all! Sponsored by Nuffield Health and recorded at the Endeavour Search & Selection Wellbeing Seminar that took place at the offices of Berwin Leighton & Paisner Law firm in London Bridge, Russell Goldsmith spoke with a number of the morning's presenters. Our guests were:
- Geoff McDonald, former Global VP for HR at Unilever and now a regular industry speaker and consultant on the topics of depression & anxiety. Geoff talks about the need for companies to embed purpose as a driver of their business performance and why it’s so important for people to talk about their mental health, sharing his own personal story too.
- Starting at 26:40 - Alaana Linney, Director of Business Development, Nuffield Health on their holistic approach to health and wellbeing and understanding data
- Monica Kalia, Co-founder, Neyber on financial wellbeing.
- Alan Fogarty, Partner at Cundall discusses how a building can impact on the wellness of those working within it and explains how he implemented the WELL Building Standard in his London office fit-out, achieving a Gold Level for what is the first certified project of its kind in Europe.
- Holly Price, Training & Development Director at Keltbray Group and Daniel Raine, Global Director Consulting & Business Intelligence for HRG Worldwide share their company’s wellbeing journeys.
- Kirsten Samuel, CEO of Kamwell on implementing wellbeing programmes
For more information on Endeavour Search & Selection visit http://endeavoursearch.com/ For more information on Nuffield Health visit https://www.nuffieldhealth.com/
Russell Goldsmith is joined by Martin Hill-Wilson, Founder of Brainfood Consulting, Alistair Burton, an expert in Interaction Analytics at Genesys, and Sharon O’Dea, Co-founder of Lithos Partners to discuss the topic of Customer Experience within the Insurance Industry.
This episode was produced in partnership with Genesys.
Russell Goldsmith speaks to some of the winners from Communicate Magazines’s 2018 Corporate Content Awards. In the studio were Amaris Cole, Digital Communications and Content Manager at the Church of England, Tim Turner, Content Director at content marketing agency, Wardour and Andrew Thomas, Founder of Cravenhill Publishing, the publishers of Communicate magazine and the organisers of the Corporate Content Awards. We also hear from Nathanael Moyers, Head of UK Corporate Communications at Arcadis and Ashish Babu the Chief Marketing and Communications Officer for Tata Consultancy Services in Europe and the UK.
Recorded at the Church of England’s new radio studio at their head offices in Westminster.
Russell Goldsmith welcomes back to the show James Erskine, Managing Director of The Big Shot, to discuss the findings of his agency's latest research into consumer attitudes to branded content. They were joined by Hannah Bourne, Marketing Director Children's at Penguin Random House UK.
Produced in partnership with the Association of International Certified Professional Accountants and on the topic of ‘Readying business for the big data revolution’, Russell Goldsmith was joined by the Association's, Associate Technical Director, Peter Simons and Simon Jeffery, Group Manager for Technology & Management Information Systems at Siem Car Carriers. For more information, visit https://www.cgma.org/
Recorded in partnership with Global Front Room, Show 60 discusses how to prepare for an investment pitch to successfully raise money in the UK. Russell Goldsmith was joined by the Global Front Room's CEO, Laura Mercurio and three successful entrepreneurs: Ben Corrigan, Co-Founder and Marketing Director of Pouch, who have developed an extension for your browser to automatically source the best available voucher codes for you. Ben also took his business onto Dragons’ Den and was only the third person in 15 series of the show to attract investment offers from all five Dragons. Alongside Ben was May Al-Karooni, CEO & Founder of Globechain, an online reuse platform that connects businesses, charities and people, and finally we were joined by Graham Booth, CEO & Co-founder of 2iC, whose technology business’ clients include the Ministry of Defence.
For more information on Global Front Room, visit https://www.globalfrontroom.com/
Recorded in partnership with Tyto to discuss the launch of their 'Tyto Tech 500 Power List', which consists of the top 500 Technology influencers in the UK. Russell Goldsmith was joined by the co-founders of Tyto, Ellen Raphael, their Head of Insight together with Managing Partner, Brendon Craigie. Also in the studio were two of the top 10 technology influencers from the Power list, Dr Sue Black OBE, a Technology Evangelist and UK Government Advisor on Digital Services and Jeremy Waite, IBM’s Global Leader of CMO Programs. We also hear from Anne Boden, CEO of Starling Bank.
Recorded in partnership with the UK Ministry of Justice to coincide with their Social Mobility Live Week, marking the launch of the Ministry’s Social Mobility Action Plan, which aims to ensure that everyone has a fair chance at overcoming barriers to reach their full potential irrespective of background. Our guests were Matthew Coats CB, Chief Operating Officer at the Ministry of Justice, Dr Louise Ashley, Senior Lecturer in Human Resource Management and Organisational Behaviour at the Royal Holloway University and Tunde Banjoko OBE, Founder and Chief Executive of Making the Leap.
Show 57 was recorded at the 2017 World Travel Market at ExCeL and features interviews with Richard Young, Sales and Distribution Manager at Heathrow Express; Pilar Carbonell, General Director of Tourism for the Balearic Islands Government; David Cochrane, General Manager of Philippine Airlines; Colin Stewart, Chairman of the Latin American Travel Association (LATA)and Wendy Pedder, Marketing Manager of VisitGuerney.
With thanks to Lotus for setting up the interviews and to the support provided by our Technology Partner, TINT.
The final episode of this special series that we recorded in partnership with Microsoft from their Future Decoded event in ExCeL, London. Looking at Technology and Innovation Trends, our guests include Scott Allen, Microsoft UK CMO; Edd Atcheson, Adobe EMEA's Lead Digital Strategist; Michael Wignall, Microsoft CTO; Chris Bishop, Laboratory Director at Microsoft Research Cambridge; Peter Deane, Vice President, VISR; Angela Evans, Microsoft's Office Business Group Lead UK and Praveen Maloo, Product Evangelist for Microsoft Teams.
The second of three special episodes recorded in partnership with Microsoft from their Future Decoded event in ExCeL, London. Focusing on Technology for Good, this show features Haiyan Zhang, Innovation Director at Microsoft Research Cambridge; Former Manchester United & England Footballer and now Founder of UA92, Gary Neville; Craig Parker, Microsoft's Education Partner Lead; Aaron Powell, Chief Digital Director at NHS Blood and Transplant; Hector Minto, Microsoft's Accessibility Evangelist for EMEA and Andrew Cook, Microsoft's Senior Product Marketing Manager for Firstline
The first of three special episodes recorded in partnership with Microsoft from their Future Decoded event in ExCeL, London. This first show features Clare Barclay, COO Microsoft UK, Ian McLaren, Finance and Contracts Director at London Midland, Hector Minto, Microsoft's Accessibility Evangelist for EMEA, Andrew Cook, Microsoft's Senior Product Marketing Manager for Firstline and Patience Wootton of Dentsu Aegis Network.
Recorded on location at The Tate Modern, Show 53 was produced in partnership with A Blueprint for Better Business as part of their 10 Steps to Fulfilment at Work series, with the aim of helping listeners seek inspiration for their business by stepping out of their comfort zones and visiting places unrelated to their line of work. Russell Goldsmith's guests were Blueprint's CEO Charles Wookey, their Senior Advisor, Norman Pickavance and Jo Alexander, the charity's On Purpose Associate. They were also joined by Ruth Dobson and Independent Consultant.
Russell Goldsmith was joined by the PRCA’s Director General, Francis Ingham, Mark Borkowksi, CEO of Borkowski and Claire Walker, CEO of Firefly Communications to discsuss the fallout of the PRCA's decision to expel Bell Pottinger from its membership and the news that the agency has been put into administration.
With thanks to markettiers for hosting and recording this episode and to global media intelligence provider www.CARMA.com for supporting the show.
Show 51 discussed Gender, LGBT+ and BAME Diversity within communications and business in general.
Russell Goldsmith's guests in the studio were Iain Anderson, Executive Chairman of Cicero Group and newly announced Ambassador for Stonewall; Sarah Stimson, Chief Executive at the Taylor Bennett Foundation (at the time of recording) and one of the Foundation's alumni, Toni Adeola, who is now an Executive at Brunswick Group. They were also joined on the line from Toronto in Canada by Lisa Kimmel, President & CEO of Edelman Canada and Global Chair of the company's Global Women’s Executive Network.
You can donate to the Taylor Bennett Foundation at https://www.justgiving.com/taylorbennet-foundation
CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk
Our 50th episode was produced in partnership with FleishmanHillard Fishburn where we discussed the latest release of their Authenticity Gap Report, which aims to help companies understand and proactively manage the gap between audiences’ expectations and actual experiences with a company or industry. In Part One, Russell Goldsmith spoke with FHF's CEO for UK & Middle East, Jim Donaldson and in the second part of the show, he was joined by their EMEA Reputation Management Lead, Nick Andrews, along with Steph Bailey, Managing Director, Corporate Communications as well as Simon English, Senior City Correspondent of the London Evening Standard. The report can be downloaded from http://fhflondon.co.uk/
CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk
In the final episode of our series of shows produced at Cannes Lions 2017, Russell Goldsmith spoke in the first part of the show with Chris Clarke of DigitasLBi and Dr Heather Knight about Robotics. In part 2 he interviewed Catherine Balsam Schwabar, Chief Content Officer at Mattel on the topic of Branded Content and all things Barbie! For the final part of the podcast, Russell met with Pablo Walker, President of McCann Worldgroup Europe for a chat about the culture differences between Latin America and Europe and to find out a little more about the 3 x Grand Prix winning campaign, 'Fearless Girl'. Many thanks go to Capstone Hill Search, our sponsors for these Cannes Lions episodes. Please visit - www.capstonehillsearch.com
In the third of our series of shows being produced at Cannes Lions International Festival of Creativity 2017 Russell Goldsmith spoke with Scott Allen of Microsoft UK and Vikki Chowney from H+K Strategies about Data & Creativity. He then met with the three judges of the Young Lions PR Competition, Blair Metcalfe from MSLGroup, Candace Kuss of H+K Strategies and James Hacking from BlueCurrent, plus he spoke with Bronze winners of the award, Estefani Solorzano and Christian Gomez. In the final part of the show, Russell chatted with Guillaume Herbette of MSL and Marie-Pierre Stark-Flora from Coty about Augmented Influence and Purpose Driven Marketing.
Many thanks go to Capstone Hill Search, our sponsors for these Cannes Lions episodes. Please visit - www.capstonehillsearch.com
The second of our series of shows being produced at Cannes Lions International Festival of Creativity 2017 consists of four great interviews. In part 1, Russell Goldsmith chatted Harjot Singh, Chief Strategy Officer, McCann Worldgroup EMEA on the language of comms; In Part 2, it was a warm welcome back to the show to H+K Strategies’ Simon Shaw and Richard Millar who spoke about China’s Age of Ambition and the work they are doing with their client Huawei; Part 3 featured Young Guru and Jerald Cooper discussing their inspirational project 'Era of the Engineer'; and finally, for Part 4, Russell spoke with Carla Buzasi, Global Chief Content Officer at Trend Forecasting company, WGSN Many thanks go to Capstone Hill Search, our sponsors for these Cannes Lions episodes. Please visit - www.capstonehillsearch.com
In the first of our series of shows being produced at Cannes Lions International Festival of Creativity 2017, Russell Goldsmith chatted with four guests across two interviews. Firstly, he was joined by Zuleika Burnett, Executive Director for Creative and Innovation at Havas Life Medicom and Lucy McRae, a Body Architect, who talked about the convergence of art, technology and health. Then in Part 2, Russell spoke with Khalid Latif and Shaheed Peera, both of Publicis LifeBrands, who shared a case study about a video campaign their team worked on for Malaria No More. Thanks go to Capstone Hill Search, our sponsors for these Cannes Lions episodes. Please visit - www.capstonehillsearch.com
Recorded at MOI's Disrupt Forum in London, where the topic of the evening was 'Building a modern marketing organisation of the future', Russell Goldsmith spoke with the four panel members before they took to the stage; Lorraine Graves, Head of Marketing for Cloud Infrastructure Services at Capgemini; Gemma Davies, Marketing Director of Apttus; Scott Allen, CMO at Microsoft UK and Julia Porter a Business Adviser and Board Member of the Direct Marketing Association. Russell was also joined by Joel Harrison, Editor of B2B Marketing, plus he caught up with MOI's MD Matt Stevens on Skype from Singapore.
Disrupt is a regular series of dinner discussions run by MOI, our sponsors for this episode, where you can discover the trends, techniques and ideas driving B2B marketing success in a disruptive world. To find out more details about these events and more on what MOI do for their clients, visit www.moi-global.com
Recorded at PRWeek's Crisis Communications conference in London, Russell Goldsmith spoke with three of the event's speakers: Katie Perkin, Head of Corporate Communications at Sussex Police; Nick Foley, Head of Communications for the National Trust and Fiona Jennings, External Communications Director for TUI UK & Ireland. He also caught up with previous guest of the series, Neil Chapman, Partner of WPNT Communications who have kindly sponsored this episode and you can find out more about their Crisis Comms training at www.wpnt.com. Please note: some of the interviews in this episode refer to events that have involved the loss of human life. We hope listeners will feel we handle this topic sensitively and appropriately, but of course if anyone has any comments or feedback about anything discussed in the show, please get in touch through the contact form on our website at csuitepodcast.com
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Recorded at The Holmes Report's In2 Innovation Summit EMEA in London, Russell Goldsmith spoke with three of the event's speakers: Gareth Hopley, Head of PR and Communications at Pizza Hut Restaurants talked about Purpose Driven Brands; Brad Staples, APCO Worldwide's CEO discussed how corporate communicators can best navigate a fake news world; and Matt Battersby of H+K Strategies explained the concept of applying the Science of Human Behaviour to the Art of Communications
The second of two shows recorded at PRWeek's PR360 conference, Russell Goldsmith spoke with three more of the event's presenters: Stuart Jackson, VP Communications, Europe at Nissan spoke about Authenticity across Integrated Communications; Olivia Lory Kay, INITION's Strategy Director discussed Virtual Reality for PR; and finally, Nick Barron, Managing Director, Corporate Reputation at Edelman gave his views on relevancy in a post-truth world.
CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk
Recorded at PRWeek's PR360 conference, Russell Goldsmith spoke with three of the event's presenters: Emilie Colker, VP for social impact and global campaigns at Pearson talked about their 'Project Literacy' campaign; Morven Mackinnon, PR Director for LEVI'S in Europe and the UK discussed working with Online Influencers in the fashion world, and Ali Gee, FleishmanHillard Fishburn’s Deputy CEO and Senior Partner talked through her Seven Sins of Change presentation
CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk
Russell Goldsmith chats to two guest currently based in the United Arab Emirates about what the region is doing to attract both businesses and tourists. First off he spoke with Hamdi Kulahcioglu, the General Manager of Tryano, the luxury store that is situated in the Yas Mall in Abu Dhabi. He was then joined by Alex Malouf, Procter & Gamble’s Corporate Communications and Reputation Manager for the Arabian Peninsula.
Show 39 was recorded at the Meetings Industry Association’s annual conference where Russell Goldsmith spoke with guests, Trevor Williams, Professor of Economics and Finance at Derby University and member of the Institute of Economic Affairs Shadow Monetary Policy Committee; Jane Sunley, Founder & CEO of Employee Engagement Consultancy and Tech Provider, Purple Cubed; and Deidre Wells OBE, Chief Executive of UKinbound.
In Show 38, Russell Goldsmith spoke with El Cavanagh-Lomas, VP for HR at Cisco along with Fitness and Wellbeing expert Jessie Pavelka who was also a fitness trainer on the US TV programme, The Biggest Loser. The topic of discussion was about the need to prioritise employee wellbeing and El and Jessie talked about the work they have done in launching Cisco’s wellbeing programme CiscoPavelka. We were also joined by Jean Kerr who looks after Talent Management at Cisco, who has actually taken part in CiscoPavelka, strengthening her mental health resilience.
In Show 37, Russell Goldsmith spoke with Catherine Howard, UK&I Marketing Director for Atos, an International Digital Services business, Renaye Edwards, Marketing Account Director at B2B marketing agency Digital Radish and Joel Harrison, B2B Marketing's Editor-in-Chief. The topic of the show was all about what makes award winning B2B teams and campaigns.
CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk
Recorded at the Cass Business School in London, in Show 36, Russell Goldsmith spoke with Claire Bridges, Founder of Now Go Create and author of the book 'In Your Creative Element'. Joining Claire were two contributors to the book, Gerry Hopkinson, Co-Founder of PR agency Unity, and Dr Sara Jones, Senior Lecturer and Course Director for the Masters in Innovation, Creativity and Leadership at Cass.
The first two interviews of Show 35 were recorded at PR Week's Strategic Internal Communications London conference where Russell Goldsmith spoke with Drew McMillan, who is Head of Internal Communications and Innovation at Virgin Trains, and then Sarah Mullins Head of Change Communications at Telefonica together with Nicola Green, Telefonica’s Director of Communications and Reputation, who was making her second appearance on the show. For the final part of the show, Russell visited HSBC in Canary Wharf to chat with two members of their Global Content & Employee Digital Platforms team, Dee Gosney, Senior Editor and Jenny Varley who heads up the team.
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For Show 34, Russell Goldsmith chatted with Howard Kosky, CEO of Broadcast Communications Specialists markettiers, Lucy Davies, Brand PR Manager for Direct Line Group and Ian Collins, presenter of The Late Show on LBC. The topic for this episode was the power that radio continues to have in PR and communications, but the discussion covered lots about the radio industry and podcasting as a whole.
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Show 33 was recorded in Berlin at the Quadriga’s Internal Communications conference where Russell Goldsmith interviewed three of the event's presenters. Part 1 features Tomáš Novotný, Head of Internal Communications at ŠKODA Auto; Part 2 is with conference Keynote Speaker, Louise Wadman, Head of Internal Communications at Lloyds Bank Group and for the final interview, Russell was joined by Sandra Grieden, Brand and IBMer engagement at IBM Europe.
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In the third and final show recorded at the Global ICCO PR Summit, presenter Russell Goldsmith, Founder Audere Communications interviews Fredrik Lofthagen, Chief Executive Officer of Interel; Caroline Wunnerlich, Managing Director for the Brussels office of FleishmanHillard; and Tangui van der Elst, Director of European Government Affairs at WestRock on the subject of the Future of Public Affairs
With thanks to media intelligence provider, Carma.com, for supporting the show.
In the second of three shows from the Global ICCO PR Summit, presenter Russell Goldsmith, Founder Audere Communications interviews Lord Chadlington, Former CEO of Huntsworth plc; Michelle Hutton, Chief Operating Officer, Edelman Europe; and Graham Goodkind, Founder & Chairman, Frank PR
With thanks to media intelligence provider, Carma.com, for supporting the show.
First of a series of shows from the Global ICCO PR Summit, Presenter: Russell Goldsmith, Founder Audere Communications interviews Susan Hardwick, Co-Founder, Global Women in PR; Mohamed Al Ayed, CEO and President, TRACCS; Tanya Hughes, President, SERMO; Pascal Beucler, Senior Vice President & Chief Strategy Officer, Global, MSLGroup; Petra Sammer, Partner & Chief Creative Officer, Ketchum Pleon Germany With thanks to media intelligence provider, Carma.com, for supporting the show.
Recorded at the launch of the new book FuturePRroof: Edition Two, Russell Goldsmith's guests for Show 29 are the book's curator and editor, Sarah Hall, along with three of the 39 chapter authors, Sarah Clark, Head of Communications Insight at the Department of Health; Darryl Sparey, UK Business Development Director, Hotwire PR; Sarah Hall, Curator & Editor, FuturePRoof; Tina Fegent, Independent Procurement Consultant
Recorded at the European Communications Summit in Brussels, Russell Goldsmith's guests in Show 28 are three of the speakers from the event - Elaine Cameron, Burson-Marsteller EMEA, Futurist and Senior Director discussing Gender Equality; Jérémie Guillerme, Black Sun, Lead Corporate Reputation Consultant on Social Acceptance, and Mazen Nahawi, CARMA, CEO talking about Tribal Relations
Show 27 discusses the topic of B2B Demand Generation. In this episode, Russell Goldsmith's guests are Carlos Hidalgo, CEO of ANNUITAS, a B2B demand generation firm; Joe Pulizzi, Founder of the Content Marketing Institute; Katy Howell, CEO of independent social digital consultancy, Immediate Future; and Joel Harrison, Editor-in-chief of B2B Marketing
In this final show recorded at The Cannes Lions Festival, Russell Goldsmith talks with Karen Strauss, Chief Global Strategy & Creativity Officer, Partner and Gabriel Araujo, VP Executive Creative Director, both of Ketchum; Adam Singolda, Founder & CEO, Taboola; Mark Borkowski, CEO, Borkowski; and Samantha L Fay, Senior Vice President, Global Brand Strategy at Guinness World Records
In the 2nd show recorded at The Cannes Lions Festival, Russell Goldsmith talks with Colin Byrne, CEO, UK & EMEA, Weber Shandwick; Sean DallasKidd, Partner, Content & Creative and Miker Stovall, Partner & ECD, FleishmanHillard; Prince Ea, Spoken Word Artist; Vikki Chowney, Director of Content & Publishing Strategies, H+K Strategies; and Ben Hackett, Sales, Agency Groups, Brandwatch
In the first of a series of special podcasts recorded at The Cannes Lions Festival, Russell Goldsmith talks with Richard Millar, CEO for H+K Strategies UK and Regional President for Europe and their Chief Creative Officer Simon Shaw, then in Part 2 he is joined by Zuleika Burnett, Executive Director, Creative and Innovation at Havas Life Medicom, Martin Hafley, Creative Director at DDB Remedy London and Khalid Latif, Associate Creative Director at Publicis Life Brands Resolute; and then in the final part, with Mary Whenman, Communications Director at Callcredit Information Group and President of Women in PR
The final in the series of special podcasts recorded for The World PR Forum in Toronto, Russell Goldsmith Tor Odland, Vice President of Group Communications at Telenor Group on Transparency in the age of digital government requests. Mike McDougall and Aimee Lewis on Visual Communications, and finishes off with Gordon McIvor, President of the Empire Club of Canada and John Betts, President & CEO of McDonald's Restaurants of Canada.
Recorded in Toronto at the World PR Forum, Russell Goldsmith presents the show 22 in the csuite podcast and the fourth in a series of specials produced on behalf of the World PR Forum. In this show, he talks to Arun Sudhaman, President and Editor-in-Chief of The Holmes Report; Fred Cook, CEO of GOLIN and Rob Brown, current CIPR President and Managing Partner of Rule 5 about the Future of PR, and then to Angela Barter, a Sustainable Communication Strategist, on the topic of Greenwashing.
Russell Goldsmith presents Show 21 of the csuite podcast series and is joined by two guests from the Chartered Institute of Management Accountants (CIMA) - Tony Manwaring, Executive Director, External Affairs and Gillian Lees, Director of Governance Risk Research - to discuss the findings of a new report entitled Joining the Dots – Decision Making for a New Era, which has been jointly published by CIMA and the American Institute Of Certified Public Accountants. You can download the report from http://goo.gl/g8RkLD
CIPR Members receive 5 CPD points for listening to this podcast if they log it at their 'My CPD' at https://ladder.cipr.co.uk
Russell Goldsmith presents Show 20 in the csuite podcast series and is joined by Gary Muddyman, CEO, Conversis; Francis Ingham, Director General, UK & MENA PRCA & Chief Executive, ICCO and Neil Chapman, Partner, WPNT Communications to discuss the findings of a new report on the topic of understanding the importance of language & culture when managing an international crisis. With contribution from former Editor of numerous BBC TV & Radio News programmes, Simon Waldman.
Russell Goldsmith presents the 19th show in the csuite podcast and the third in a series of specials produced on behalf of the World PR Forum, taking place in Toronto, 29th to 31st May 2016. In this show, he interviews two more speakers from the conference about their sessions: Christie Smith, Founder of the Elite Communicators Group and Daniel Munslow, Principal Consultant at VMA Group. Also returning for a second time was Janet Morgan, former Director for Global Content Strategy and Planning at GlaxoSmithKline.
Russell Goldsmith presents the 18th show in the csuite podcast and the second in a series of specials produced on behalf of the World PR Forum, taking place in Toronto, 29th to 31st May 2016. In this show, he interviews two more speakers from the conference about their sessions: Paulo Henrique Soares, Director of Corporate Communications for Brazilian mining giant Vale and Ezri Carlebach who is a Consultant, Lecturer and Senior Associate at the PR Network. Also joining the panel was President and Editor-in-Chief of The Holmes Report, Arun Sudhaman.
Russell Goldsmith presents the 17th show in the csuite podcast and the first in a series of specials produced on behalf of the World PR Forum, taking place in Toronto, May 29th to 31st 2016. In this show, he interviews three speakers from the conference about their sessions: Stephen Waddington, Partner and Chief Engagement Officer at Ketchum; Janet Morgan, former Director for Global Content Strategy and Planning at GlaxoSmithKline, and Alex Malouf, Corporate Communications and Reputation Manager for the Arabian Peninsula at Procter & Gamble and vice-chair of the Middle East Public Relations Association.
A fascinating chat about Social Media in the Agricultural Industry and engaging with farmers. Russell Goldsmith presents the 16th show in the csuite podcasts series with guests, Caroline Schmitt, Global Head of Customer Marketing & Digital at ADAMA Agricultural Solutions, Emma Craigie, Head of Media at The Ad Plain and Andrew Ward MBE, FGarmer and Founder of Forage Aid. Also feature contrinbution from Simon Haley, Rural Business Advisor at SRH Agribusiness.
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Link to ADAMA's video on Agricultural Challenges mentioned in the show - https://www.youtube.com/watch?v=u7fWrfq9bcQ
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Russell Goldsmith, Founder of Audere Communications discusses digital and social media's role in the Finance Industry. The guests were: Nick Jones, Head of Digital Communications & Corporate Responsibility for VISA Europe, Sharon O’Dea, Head of Digital Communications at Standard Chartered, and Keith Lewis, Social Media Manager at Zurich Insurance.
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Russell Goldsmith, Founder of Audere Communications, discusses digital and social media's role in Public Services communications following the launch of the CIPR's Local Public Services Group's 'Influence for Impact' report. Guests: Bridget Aherne, Head of Communications and Administration at Nottinghamshire Fire and Rescue Service; Wendy Moran, Senior Lecturer in Public Relations at Manchester Metropolitan University Business School and Amanda Coleman, Head of Corporate Communications at Greater Manchester Police.
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A podcast on podcasting! Russell Goldsmith discusses how brands can get involved in podcasting with three fellow podcasters: Tom Ollerton and Alastair Cole of The Innovation Ramble, and Neville Hobson.
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Russell Goldsmith discussed the influence of Social Talent with guests Dom Burch, Senior Director for Marketing Innovation and New Revenue at Walmart in the UK, James Erskine from content marketing agency, The Big Shot, James Hancock, Talent Manager at Triple A Media and YouTuber, Hannah Witton.
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Russell Goldsmith interviews Nicola Green, Director of Communications and Reputation at O2, Natasha Gowans, LinkedIn’s Senior Internal Communications Manager for EMEA, and Sarah Ogden, Board Director at 3 Monkeys Communications on the topic of Social Media's role in Internal Communications. The show includes contributions from Holly Bostock, Global Channels Manager for Internal Communications at Heineken International and Michael Nord, Principle Consultant at The Fifth Business, recorded at the PRWeek Internal Communications Europe event in Amsterdam.
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Russell Goldsmith interviews Vikki Chowney, Director of Content & Publishing Strategies at H+K Strategies and Farhad Koodoruth, Managing Director of Threepipe about Paid Social.
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Russell Goldsmith is joined by CIPR President and MD of Pinch Point Communications, Sarah Pinch, Stephen Humphreys, Director of Communications at the Food Standards Agency and Andrew Vincent, Associate Partner at Instinctif Partners, to discuss Social Media's impact on Crisis Communications. Included in the show is an interview with Louisa Bartoszek, Director of Media Relations at BNY Mellon discussing Social Storytelling.
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Russell Goldsmith is joined by Colin Byrne, CEO of Weber Shandwick for UK & EMEA, Paul Frampton, CEO of Havas Media and PRMoment's, Ben Smith to discuss The Social CEO.
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Russell Goldsmith is joined by Antony Marcou, CEO of Sports Revolution and PRMoment's, Ben Smith, to discuss how social media impacts the Sports industry.
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Russell Goldsmith interviews Stuart Thompson, European Director of TINT about Social Hubs and Stephen Waddington about his new role as Chief Engagement Officer at Ketchum, as well as discussing the findings from the CIPR’s 2015 State of the Profession Survey. The podcast also features an interview with Gemma Griffiths and Joanna Halton from the CIPR's Social Media Panel.
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Russell Goldsmith interviews Singer Song-Writer Janet Devlin along with Rick Chambers from her management team, Insomnia Music Management, discussing all the aspects that Social Media plays when it comes to Fan Engagement in the music industry and the lessons that can be learned for people working in other sectors of PR & Marketing.
Aside from the obvious use of Twitter, Facebook, YouTube and Instagram, Janet and Rick talked about crowdfunding her first album on Pledge Music, performing live online via StageIt.com and selling merchandise through Music Glue, as well as discussing other platforms such Vevo, Vimeo and Spotify.
There’s also a treat at the end with the inclusion of a song from Janet’s latest album, 'Running with Scissors'.
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Russell Goldsmith was joined by Andrew Grill, Global Partner for Social Business at IBM’s Global Business Services, Ben Smith, Founder of PRmoment.com and Emma Hazan, Deputy Managing Director of Hotwire PR. The guests discussed the subject of Social Business.
Within the show Andrew defines what a Social Business is and how it differs from just Social Media. Other topics that were covered included Social Serendipity, Social Eminence and Social Collaboration.
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*At the time of recording
Russell Goldsmith is joined by Department of Business, Innovations & Skills’ Betony Kelly and Elayne Phillips, Head of Strategic Analytics and Evaluation in the Communications Group at Defra to discuss Social Media in the Government communications.
The show covered a wide range of topics including how social media is used when it comes to sharing Government related content and building relationships between various Government departments and their online target audiences, differences between public and private sector social media comms, measurement, Open Policy making, and also featured an exclusive comment from Alex Aiken, the executive Director for Government Communications.
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In this month’s show, Russell Goldsmith interviewed AstraZeneca’s Gill Hayes, Christian Gardner of pharmaphorum.com and Dr Mark Hooper from translation and localisation agency Conversis Medical on the subject of Social Media in the pharmaceutical industry.
The show covered a wide range of topics including regulatory restrictions and compliance, adverse drug reporting, monitoring, Wikipedia, crisis communications and protest groups, and where the panel see the future of integrating social media into pharma communications.
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In our first podcast, Russell Goldsmith spoke with The Stroke Association's Joe Korner to discuss use & understanding of Social Media in the boardrooms of the Charity sector.
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