The People Powered Business Podcast: Recent Episodes
Kristy-Lee Billett
Creating a great team of high performing, motivated super stars can at times be challenging.
Join us each week as we dive in to uncover what makes people tick, learn the best strategies and tactics to build your amazing team and most importantly discover how you, the business owner or leader can unleash the power of your people to help create the successful business you deserve.
If you employ staff, engage contractors or rely on people to help deliver your products or services, this is the podcast for you.
Hello and welcome to Episode 336 of The People Powered Business Podcast.
You made a call to your team on Monday. By Thursday, new information landed and you knew the original decision wasn't right anymore, but instead of fixing it, you sat on it for two days. You're worried that changing your mind will make you look weak, indecisive, like your team won't take you seriously next time you make a call. That fear is exactly what keeps business owners stuck on the wrong course for far longer than they should be, and it's costing more than anyone realises.
I keep seeing this play out with the business owners I work with, and it shows up two ways. Some get so paralysed by the fear of looking indecisive that they stay on a path they know is wrong, and it ends up costing the business money. Others swing hard the other way, changing direction every other week until their team stops bothering to follow through on anything, because why would they, if the goalposts are going to move again by Friday. I recently worked with a team where the fallout of this landed on my desk: a team member escalated a complaint because what was right one day was wrong the next, with no explanation given in between, and she genuinely couldn't do her job under those conditions. This year I'm celebrating twenty years in business, and this is one of the truths I keep coming back to when I reflect on what I know for certain after two decades of doing this work.
In this episode I explain the real difference between flip-flopping and adapting, because your team can tell which one you're doing, even if you never say it out loud. I walk through why refusing to reverse a bad decision just to look consistent is an ego problem, not good leadership, and why updating your view when the facts change is actually discernment, not indecision. I also share the exact process for changing direction without losing your team's confidence, including the one habit that undermines it every time: over-apologising. It feels like humility, but to your team it sounds like uncertainty, like there's room to argue the decision back. And because not every complaint means you got it wrong, I cover how to know when the right move is holding the line instead.
In this episode we cover:
- The real difference between flip-flopping and adapting, and why your team can tell which one you're doing
- Why changing your mind when the facts change is a sign of strength, not weakness
- The specific habits, like reversing a decision without explanation, that make a team lose faith in a leader
- A simple, direct process for changing course without losing your team's confidence
- How to tell when a complaint means you got it wrong, and when it means you should hold the line
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
This episode looks at the difference between adapting a decision and flip-flopping on one, and why business owners often confuse the two. It explains why refusing to change a bad decision in order to appear consistent damages a team more than admitting the call was wrong, and sets out a simple process for changing direction without losing a team's trust. Business owners who feel stuck at the thought of reversing a decision will find a clear framework for when to change course and when to hold firm.
Key insight from this episode
Changing a decision is not what damages a team's trust in a leader, the pattern behind the change is. A leader who reverses course under pressure with no explanation teaches their team that pushback works better than good judgement, while a leader who names the change, gives the real reason, and keeps it brief keeps their team's confidence intact.
What you'll take away
- Recognise the difference between flip-flopping and adapting to new information
- Understand why sticking with a wrong decision to appear consistent is a bigger risk to a business than admitting it
- Learn a simple, direct process for communicating a change of direction without losing team trust
- Identify the specific habits, including over-apologising, that undermine a leader's authority when changing course
- Know when to hold a decision firm rather than reversing it under pressure
Hello and welcome to Episode 335 of The People Powered Business Podcast.
You've had that conversation before. You vent about someone on your team to your partner, your mum or your best mate, and they say exactly what you want to hear: sack them, you deserve better than this, how dare they. It feels like support in the moment. It's actually some of the worst advice you can get.
I keep seeing this play out with the business owners I work with, and honestly, I live it too. My partner vents to me about his work day most nights, and I'm probably not the best person to give him advice because all I want is for him to feel better. That's completely normal. When your team is driving you mad, you can't exactly vent to your team about your team, so you turn to the people closest to you instead.
But here's the problem. Those people are emotionally invested in you, not in your business, and their advice is shaped entirely by that. It's not dishonesty. It's protection. It feels good in the moment, but it doesn't get you any closer to actually solving the problem. And that distinction matters more than you'd think.
In this episode, I explain why friends and family will always prioritise your feelings over your business, and why that can keep you stuck in the same team problem for months without ever moving toward a decision.
I talk about the five types of people every business owner needs around them, a framework from a previous guest, Loretta Hart, including the cheerleader role your loved ones play, and why that's not the same as having someone who can give you sound, unbiased advice.
I also cover what useful feedback actually looks like: someone who asks clarifying questions instead of just agreeing, someone who can spot the pattern behind the incident because they know your business well enough, and someone who understands what's legal as well as what feels fair, not just what seems reasonable. Plus, I share a pattern I see over and over in businesses that reach around seven staff, when things that used to work stop working and owners start to feel like they're losing their grip on the team, insight you can only get from someone who's worked with hundreds of businesses at every stage of growth.
If you've ever followed advice from someone who loves you and ended up in hot water, or just stuck exactly where you started, this episode is for you.
In this episode we cover:
- Why the people closest to you are emotionally invested in you, not your business
- The difference between advice that protects your feelings and advice that solves the problem
- Why venting to friends and family can keep you stuck in the same cycle for months
- What useful, unbiased feedback about your team actually looks like
- Why an external advisor can spot patterns in your team that you're too close to see
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
This episode looks at why the people closest to a business owner, partners, parents and close friends, are usually the wrong people to ask for advice about a struggling team member. It explains the difference between emotional support and useful business advice, and why loyalty to a person can work against sound decision-making about a team. Business owners managing staff will learn what genuinely useful feedback looks like and where to find it.
Key insight from this episode
Friends and family are not lying when they tell a business owner to fire a difficult team member, they are protecting them. Their advice is shaped by loyalty to the person, not knowledge of the business, which means it is rarely grounded in the full picture, the relevant employment law, or what will actually solve the problem.
What you'll take away
- Recognise why advice from loved ones is emotionally driven rather than business-focused
- Understand the difference between a cheerleader and an advisor, and why a business needs both
- Identify the signs of being stuck in a validation loop instead of moving toward a decision
- Know what to look for in a genuinely useful, unbiased source of team advice
- Understand the legal risk of acting on well-meaning but unqualified advice about staff
Hello and welcome to Episode 334 of The People Powered Business Podcast.
You built a team so you'd have back-up. So why does it feel like the bigger that team gets, the fewer people you've actually got to talk to?
I keep hearing versions of this from the business owners I work with: they've grown a team, they're doing well by every outside measure, and yet somewhere along the way they started feeling more isolated, not less. Nobody warned them this would happen, and most of them assumed it was just them.
After 20 years of watching business owners build teams, I can tell you it isn't. It's part of the job.
In this episode I unpack why growing a team and feeling lonelier as the boss happen at exactly the same rate, and why that's actually a sign you're doing something right, not wrong. I talk about why your team, no matter how great they are, can't be the ones you offload your hardest decisions onto, and why the same self-reliance that got your business off the ground might now be the thing keeping you isolated. Then I get into what genuinely helps, because staying lonely isn't the only option.
In this episode we cover:
- Why growing your team and feeling more isolated happen at the same rate, and why that's normal
- Why nobody warns you about this (hint: it looks like success from the outside)
- Why your team can't be your sounding board for the big decisions, even the ones you trust most
- How the instinct that built your business might be the same one keeping you isolated as it grows
- What actually helps when you're feeling like you've got no one to talk to
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
This episode explains why business owners tend to feel more isolated as their team grows, even as the business becomes more successful. It's for anyone managing a team who has started to feel like there's no one left to talk to about the harder calls, and it breaks down why that isolation happens and what to do about it.
Key insight from this episode
Growing a team and feeling lonelier as the boss happen at the same rate, and that isn't a personal failing. It's a normal, predictable part of running a business, largely because it looks like success from the outside, so nobody thinks to warn you about it.
What you'll take away
- Understanding why more staff means more decisions and more responsibility, not less
- Recognising why team members, even trusted ones, can't be a confidant for business decisions that affect their own employment
- Identifying whether self-reliance, the instinct that built the business, is now driving isolation instead of solving it
- Knowing the difference between a normal part of leadership and a problem that needs outside support
- Clarity on what kind of external support actually closes the gap, rather than adding another task to the list
Hello and welcome to Episode 333 of The People Powered Business Podcast.
Do you catch yourself giving instructions that come with a pre-packaged apology? "Sorry to be a pain, but..." "Sorry, I know you're flat out, but..." If every request you make of your team arrives wrapped in a sorry, this episode is for you.
And if you think that little apology is you being kind, I'd love you to keep reading, because it's doing the opposite of what you intend.
A couple of episodes back we talked about the risks of over-explaining yourself to your team, and I briefly mentioned that over-explaining often comes with an apology attached. As I've been working with my Power Boss clients over the last few weeks, I've realised just how many of us have fallen into apologising as a default. One client even emailed me to say it felt like I was looking straight at her.
We do this almost subconsciously, usually because we've worked for the barking-orders type of boss and decided we'd never be that person. The trouble is, nobody hands you the playbook for what to do instead.
In this episode I get into what that reflex sorry is really telling your team.
When an apology is attached to a completely reasonable instruction, it frames the task as an imposition, something negotiable, a personal favour that deserves something in return. I've seen it play out as "well, I did that thing for you, so can I leave early on Friday?" It also reads as uncertainty, and teams don't follow an unsure leader. Worse still, it muddies your standards, because you've effectively apologised for setting them.
I also cover why certain boss styles (my high S and high I DISC people, I see you) lean on this habit more than others, the times when sorry absolutely IS the right word, and a really simple language swap you can start using this week.
In this episode we cover:
- Why apologising before an instruction feels kind, and what it's actually signalling to your team
- The imposition effect: how a reflex sorry turns normal parts of the job into negotiable favours
- What default apologies do to your standards, your authority and your team's performance
- When an apology is exactly the right call, and why owning mistakes builds respect
- The quick word swap that replaces sorry with something warmer, clearer and more confident
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
Many small business owners soften every instruction to their team with an apology, believing it makes them a kinder boss. This episode explains why the habit forms, what a reflex "sorry" actually signals to employees, and how to give clear, warm direction without it. It's for any business owner or team leader who wants to be respected without becoming the overbearing boss they once worked for.
Key insight from this episode
When an apology is attached to a reasonable work request, it reframes that task as an imposition rather than a normal part of the job. Over time, employees begin treating core duties as favours that deserve reciprocity, and their sense of what the role requires shrinks. The apology intended as kindness ends up lowering standards, blurring expectations and depleting team performance.
What you'll take away
- Recognise the personality styles and situations where default apologising takes hold, including why high S and high I DISC profiles lean on it most
- Understand how apology-wrapped instructions train a team to see tasks as negotiable and leaders as unsure
- Know when an apology genuinely builds respect: owning mistakes and missteps, never decisions or instructions
- Apply a simple language swap, replacing "sorry to ask" with "thanks for picking this up", to change the energy of every request
- See the connection between apologising for standards and struggling to uphold them later
Hello and welcome to Episode 332 of The People Powered Business Podcast.
Have you thrown money at wellbeing perks in your business, morning teas, a gym membership, maybe even a "wellness day," and still feel like your team is running on empty? You're not doing it wrong. You've just been sold the wrong fix, and you're definitely not alone.
I keep hearing this from business owners I work with. They genuinely care about their people, they've ticked the boxes they were told to tick, and they're still watching staff disengage, burn out or walk out the door anyway.
It's estimated Australian businesses spend around $64 million a year on wellbeing initiatives, and most of it goes towards treating symptoms rather than causes. So for this episode I sat down with workplace wellbeing strategist, speaker and author Amy Green. Amy's a former teacher and school leader who's spent the last decade working with schools, corporates and individual leaders, helping them properly rethink what keeps people well at work, rather than just papering over the cracks.
We get into why burnout is so much more than being tired on a Friday afternoon, and why the perks-based approach to wellbeing (think ping pong tables and free coffee) misses what people actually need to thrive. Amy explains the difference between wellbeing that feels good for five minutes and the kind that sustains people long term, and why trust, autonomy and accountability all need to work together if you want a team that performs well and stays well, not one you're checking up on at 5.15pm on a Friday.
She also shares a great example of how trust is actually built (hint: it's not by handing it over all at once, and it's not by micromanaging either), and why so many leaders confuse a lack of clarity for a lack of trust. We talk about the generational change happening in how people think about work and success, including a story about her eleven-year-old nephew's dream job that will make you think differently about what the next generation wants from work.
We finish with a look at Amy's brand new book, The Wellness Paradox, which explores six paradoxes she sees playing out again and again in workplaces just like yours, including the paradox of success and why so many high achievers doing "all the right things" end up more exhausted, not less.
In this episode we cover:
- What burnout actually is, and why it's not the same as feeling tired or overworked
- Why perks like massages, morning teas and gym memberships aren't fixing your team's wellbeing, and what will
- The difference between wellbeing that feels good in the moment and wellbeing that actually sustains your team
- How trust, autonomy and accountability need to work together if you want your team to thrive without you watching over their shoulder
- Why the old markers of success are being rejected by the next generation of workers, and what that means for how you lead
To connect with Amy:
Amyâs website: https://amygreen.com.au
LinkedIn: https://www.linkedin.com/in/amygreen/
Instagram: https://www.instagram.com/amy_._green/
To connect with Kristy-Lee:
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
This episode unpacks why so many workplace wellbeing initiatives fail to reduce burnout, even when businesses are genuinely investing in them. Workplace wellbeing strategist Amy Green explains the real difference between quick-fix wellbeing perks and the conditions that actually sustain a team long term, and why trust, autonomy and accountability need to work together rather than in isolation. It's suited to business owners and leaders who want their wellbeing efforts to actually work, not just tick a box.
Key insight from this episode
Most workplace wellbeing initiatives fail because they treat the symptom rather than the cause. Perks like massages, morning teas and gym memberships address short-term, feel-good wellbeing, but they do nothing to fix the underlying conditions, unclear expectations, low trust, lack of autonomy, that are actually driving burnout and disengagement.
What you'll take away
- Understand the real difference between burnout and everyday tiredness or overwork
- Recognise when a wellbeing initiative is addressing a symptom rather than the actual cause
- Learn how trust, autonomy and accountability work together to build a team that performs and stays well
- See how generational expectations of work and success are changing, and what that means for retention
- Get a clear framework for rethinking what wellbeing actually looks like inside your own business
Hello and welcome to Episode 331 of The People Powered Business Podcast.
Do you ever catch yourself justifying a decision to your team three different ways before you've even finished the sentence? Or slip in an apology before giving a completely reasonable instruction? If that's you, you're not alone, and it's costing you more than you think.
I see this constantly with the business owners I work with: over-explaining, apologising, adding disclaimers to decisions. It feels considerate, it feels inclusive, it feels kind. But it's actually undermining your authority and changing how your team sees you as a leader, whether you realise it or not. Most of us do it because we don't want to be the boss who barked orders without any context, the boss none of us wanted to work for. This one flies under the radar because it looks like good manners rather than a leadership issue, so I wanted to unpick it properly, because I promise you, every business owner has done this at some point.
In this episode I walk through why over-explaining feels like good leadership but is actually the opposite, and the real difference between giving your team context, which is good leadership, and asking for their permission, which isn't. I talk about what your team actually hears when you apologise for asking them to do their job (it's not what you think), and why that habit compounds over time until you snap over something small and your team has no idea why. I bring in the BrenĂŠ Brown line I use constantly with business owners, clear is kind, unclear is unkind, and share three practical ways to make a call and own it: leading with the decision instead of the explanation, cutting the disclaimers, and building yourself a few short, reusable phrases. If you're naturally direct this will come easily, if you're more considered by nature it'll take a bit more practice, and that's completely normal. I also touch on why silence isn't the enemy of good leadership, and a pattern I see all the time: most of us apologise to our lowest performers, not our best ones.
In this episode we cover:
- Why over-explaining feels like good leadership, but is actually the opposite
- The real difference between giving context and asking for permission
- What your team actually hears when you apologise for a reasonable request
- Three practical ways to make a decision and own it, starting today
- Why silence isn't the enemy of good leadership
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
Over-explaining, apologising and adding disclaimers to decisions might feel considerate, but it undermines a leader's authority and changes how a team responds to instruction. This episode breaks down the difference between giving a team context, which builds trust, and seeking their permission, which erodes it, and sets out three practical techniques for making a decision and communicating it with confidence. It's for small business owners who want their team to trust their decisions without needing to justify every one of them.
Key insight from this episode
Giving a team context builds trust; seeking their approval erodes it. The distinction sits in a simple question: is this explanation helping the team understand the decision, or is it seeking their sign-off on a decision that's already been made? Leaders who confuse the two train their teams to treat reasonable requests as negotiable, and to see normal expectations as impositions.
What you'll take away
- Recognise the difference between giving context and seeking permission when communicating a decision
- Understand why apologising for reasonable requests trains a team to resist them
- Learn a simple technique for leading with the decision before the explanation
- Build reusable phrases that communicate decisions clearly, without over-explaining or disclaimers
- Understand why silence during a difficult conversation is a leadership strength, not a weakness
Hello and welcome to Episode 330 of The People Powered Business Podcast.
Have you ever watched a sporting team go into the halftime break looking completely defeated, then come out in the second half looking like an entirely different team? That shift doesn't happen by accident. Something happens in that locker room, and whatever those coaches are saying, it works. So what if you could borrow that same approach for your business right now?
With the FIFA World Cup on in our house (I live with an ex-professional footballer, so there's no escaping it), I've been watching these halftime turnarounds with fresh eyes. It struck me that the best coaches in the world are doing exactly what the best business leaders should be doing at the midway point in the year. And right now, with July 1 here and 2026 already half done, this feels like exactly the right moment to talk about it.
For a lot of business owners, the first half of this year has been genuinely tough. Rising costs, ongoing compliance changes, pressure on wages, difficulty finding and keeping good people. If the score at the halfway mark isn't where you hoped it would be, you're not alone. But what you do right now with your team matters enormously for what the next six months looks like.
In this episode, I'm walking you through five things the world's best coaches do in that halftime break and how you can apply each one directly to your team. There's also a Ted Lasso reference, because of course there is.
In this episode we cover:
- Why great coaches tell the truth about the score, and why you should too, even when it's uncomfortable
- How to avoid overwhelming your team by focusing on two or three strategic tweaks rather than a full overhaul
- Why reconnecting your people to the mission and the why is the single most powerful thing you can do right now
- The difference between giving tactics and rebuilding belief, and why belief always wins
- Why a focused 30-minute reset meeting will outperform a full-day offsite every single time
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
Managing a team through a tough stretch is hard enough without also losing the momentum you started the year with. This episode gives business owners a practical framework for resetting their team at the midpoint of the year, drawn from the strategies the world's best sporting coaches use in the halftime break. By the end, you'll know exactly what to say, how to structure the conversation, and how to get your people re-energised and re-focused for the second half of 2026.
Key insight from this episode
Tactics tell people what to do. Belief makes them want to do it. The most common mistake business owners make when their team is underperforming is going straight to the how, the processes, the to-do lists, without first rebuilding the why. If your team has lost confidence, momentum or direction, the most important thing a leader can do right now is restore belief before anything else.
What you'll take away
- How to have an honest conversation with your team about where the business is at, without it feeling like criticism
- A clear approach to identifying the two or three changes that will make the biggest difference in the second half of the year, rather than trying to overhaul everything
- A practical way to reconnect your team with the business vision and remind them why their work matters
- Strategies for rebuilding confidence in team members who have gone off track or lost motivation
- A structure for running a short, focused midyear reset meeting that actually creates momentum
Hello and welcome to Episode 329 of The People Powered Business Podcast.
Have you ever felt like you're drowning in information but still not sure what action to take when it comes to managing your team? Maybe you've downloaded templates, Googled answers, asked AI for help and still found yourself second-guessing whether you're doing the right thing. If that sounds familiar, you're not alone. The reality is that managing people in business has become more complex, not less, and many business owners are feeling overwhelmed by the sheer volume of information available.
In this episode, I'm taking you behind the scenes of my own business and sharing a significant change that's happening inside People Powered HR. As I celebrate 20 years in business, I've been reflecting on one thing that has remained true throughout every stage of growth and change: when the game changes, we need to change with it. I've seen this happen before, from launching my recruitment business in 2006, to moving into HR consulting after the introduction of the Fair Work Act, and then creating People Powered HR in 2020. Now, I can see another shift happening in what small business owners need most.
The biggest insight? Information is no longer the problem. Business owners can access information from Google, Fair Work and AI in seconds. The challenge now is knowing what applies to your business, your team and your situation. I share why generic templates and DIY approaches are no longer enough, where AI can help and where it can create risk, and why personalised support is becoming more valuable than ever. I also reveal how People Powered HR is evolving from an information-based membership into a more tailored, implementation-focused support model that helps business owners take action on the right priorities for their business.
In this episode we cover:
⢠Why having more information doesn't automatically lead to better people management decisions
⢠The biggest changes impacting small business owners and HR compliance in 2026
⢠Where AI can support business owners and where it can create costly mistakes
⢠Why generic templates are no longer enough for effective people management
⢠How the new People Powered HR model will provide more tailored support and implementation guidance
Join People Powered HR: https://www.peoplepoweredbusiness.com.au/pphr
To connect with Kristy-Lee:
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Small business owners have more access to information than ever before, but that doesn't necessarily make managing people easier. This episode explores why the real challenge in today's business environment is knowing what applies to a specific business situation and taking the right action with confidence.
As technology, AI and workplace compliance requirements continue to evolve, business owners need more than templates and information. They need practical guidance, prioritisation and support that helps them implement the right solutions for their team and business.
Key insight from this episode
The biggest challenge facing business owners today isn't a lack of information. It's the ability to interpret that information, apply it correctly to their business and confidently take action. As AI and online resources become more accessible, personalised support and expert guidance become even more valuable, not less.
What you'll take away
⢠Understand why access to information is no longer the biggest obstacle to managing people effectively
⢠Recognise the limitations of generic templates and one-size-fits-all HR solutions
⢠Learn where AI can be useful and where relying on it can create risk for your business
⢠Gain clarity on how to prioritise people management actions based on your business's specific needs
⢠Understand why tailored implementation support can help create better business outcomes than information alone
Hello and welcome to episode 328 of The People Powered Business Podcast.
Are you hearing about Payday Super everywhere right now and wondering what it actually means for your business?
If managing payroll already feels like one more thing on a never-ending list of jobs, the thought of another compliance change might have you feeling like you're putting out fires before they've even started.
I keep seeing business owners feeling overwhelmed by this change because, while we've known it was coming for some time, many people still aren't sure what practical steps they need to take. That's exactly why I invited accountant and business coach Laura Elkaslassy onto the podcast. There is a lot of noise around Payday Super, but what small business owners really need is clear, practical information about what's changing, what they need to do now, and how to avoid getting caught out.
Laura Elkaslassy is a Director at Think Big Financial Group. She is also a Profit First Professional, Cash Flow Specialist, Money Strategist and SAPEPAA Certified Adviser. Lauraâs mission is to ensure entrepreneurs and small business owners understand what is happening in their business for two powerful reasons. So that they can pay themselves, build a sustainable business, and make a profit. So simple, so important, and yet so often overlooked.
As a Profit Pioneer, she thrives on guiding and teaching business owners to implement innovative, practical and outcome driven strategies that are at the forefront of money management and growth initiatives for business.
Laura breaks down exactly how Payday Super will work, what the new payment timeframes mean, and why getting your systems sorted now is so important. We also talk about the potential impact on cashflow, the challenges for businesses that pay staff weekly or fortnightly, and the role your bookkeeper can play in helping you get prepared.
One of the most valuable insights from this conversation is that while the change may feel like an added burden, it could actually create better cashflow habits and reduce the risk of large quarterly super bills catching businesses off guard. If you've been meaning to get your head around Payday Super but haven't quite found the time, this conversation will help you understand exactly what you need to focus on before the changes take effect.
In this episode we cover:
- What Payday Super is and how it changes the way superannuation must be paid
- The new seven-day payment requirement and what business owners need to know
- Why accurate payroll systems and employee super details matter more than ever
- The cashflow challenges businesses may face during the transition period
- How bookkeepers, BAS agents and payroll experts can help you prepare
To connect with Laura:
Book a discovery call: https://thinkbig.as.me/discoverycall
Contact Them: https://www.thinkbigfg.com.au/contact/
Think Big Financial Group Payday Super Blogs: https://www.thinkbigfg.com.au/blog/
To connect with Kristy-Lee:
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Payday Super is one of the biggest payroll compliance changes facing Australian small businesses, yet many business owners are still unclear about what it means in practice. This episode explains the new requirements, the impact on payroll processes and cashflow, and the steps businesses can take now to prepare for the transition with confidence.
Key insight from this episode
The biggest challenge with Payday Super is not necessarily the new payment requirement itself, but ensuring systems, processes and cashflow are set up to support it. Businesses that build super payments into their regular payroll process are likely to find compliance easier and reduce the risk of penalties and missed obligations.
What you'll take away
- Understand how the new Payday Super requirements change employer obligations
- Identify potential risks in current payroll and superannuation processes
- Recognise the cashflow impacts that may arise during the transition period
- Know who to speak to for practical support and implementation advice
- Learn simple ways to build super payments into existing payroll workflows
Hello and welcome to Episode 327 of The People Powered Business Podcast.
Have you opened the latest wage review announcement and immediately wondered what it means for your payroll, your cash flow and your compliance obligations? If you're already feeling the squeeze of rising business costs, the latest Fair Work Commission decision may have you doing some quick calculations and asking what happens next. Based on the Fair Work Commission's annual wage review decision, significant increases are coming into effect from 1 July 2026, and every employer needs to be prepared.
I wanted to jump on the podcast this week with a timely compliance update because this is one of those changes that impacts a huge number of Australian businesses. Every year, the Fair Work Commission reviews the National Minimum Wage and award minimum rates of pay, taking into account economic conditions, inflation and submissions from unions and employer groups. This year's decision reflects ongoing cost of living pressures and rising inflation, making it one of the more significant wage increases we've seen in recent years.
In this episode, I break down exactly what the 2026 wage review decision means, including the increase to the National Minimum Wage and the separate increase to award minimum rates. I also explain who is most affected, what employers need to do before 1 July, and the common areas where businesses can accidentally fall short of their obligations. We also look ahead at upcoming Fair Work changes, including gender undervaluation reviews and major award updates that could have a significant impact on sectors like allied health, disability services and community care. If you employ staff under modern awards, this is one update you don't want to miss.
In this episode we cover:
- What the Fair Work Commission's 2026 National Wage Review decision means for employers
- The new National Minimum Wage and award wage increases taking effect from 1 July 2026
- How inflation and economic conditions influenced this year's decision
- Why you should review annualised wage agreements, flexibility agreements and allowances now
- Upcoming Fair Work changes affecting healthcare, disability services and other female-dominated industries
Links & Resources:
Join People Powered HR:
https://www.peoplepoweredbusiness.com.au/pphr
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
The 2026 Fair Work Commission wage review decision brings significant increases to both the National Minimum Wage and award minimum rates of pay. For small business owners employing staff under modern awards, understanding these changes is essential to remain compliant and avoid costly underpayment issues. This episode explains what has changed, who is affected and what actions employers need to take before 1 July 2026.
Key insight from this episode
Wage increases are only part of the compliance picture. Businesses also need to review annualised wage arrangements, flexibility agreements and employee allowances to ensure employees remain better off overall and that payroll practices continue to meet Fair Work requirements after the new rates take effect.
What you'll take away
- Understand the new National Minimum Wage and award wage increases effective from 1 July 2026
- Identify whether your workforce is likely to be affected by the updated award rates
- Know which payroll, allowance and wage agreement reviews should be completed before implementation
- Recognise the compliance risks associated with failing to update employee pay correctly
- Gain awareness of upcoming Fair Work changes affecting healthcare, disability and community service sectors
Hello and welcome to Episode 326 of The People Powered Business Podcast.
Do you assume your HR paperwork has you covered⌠until something goes wrong? Maybe youâve grabbed a few templates online, updated an old contract once upon a time, or downloaded a handbook and called it done.
The problem is, when staff issues pop up, those documents are often the first thing business owners realise arenât actually protecting them at all. And by then, the stress, cost and frustration have already kicked in.
Iâm talking about this topic because I keep seeing small business owners caught out by HR documentation that simply isnât doing the job they thought it was. In just one week alone, I had six business owners reach out after discovering gaps in their paperwork that left them exposed to employee disputes, underpayment risks or performance management headaches.
The reality is, HR documentation isnât just admin. Itâs one of the most important ways to protect your business, your team and your peace of mind as a business owner.
In this episode, I walk through the four HR document areas that small businesses most commonly get wrong and explain exactly why they matter.
We unpack why generic workplace policies can actually work against you, the huge risks sitting inside outdated employment contracts, why job descriptions are still the âkingâ of HR documents, and how modern awards continue to trip up even experienced business owners. I also share practical ways to check whether your business is properly protected right now, before small issues turn into expensive problems. If managing staff sometimes feels like youâre constantly putting out fires, this episode will help you tighten up the foundations and avoid unnecessary HR drama down the track.
In this episode we cover:
- Why generic HR templates often fail to protect small businesses
- The hidden risks sitting inside outdated employment contracts
- How poor job descriptions create major performance management issues
- What business owners need to understand about modern awards and compliance
- Simple ways to review whether your HR documentation is actually protecting your business
Links & Resources:
Join People Powered HR:
https://www.peoplepoweredbusiness.com.au/pphr
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Many small business owners believe their HR paperwork is âsortedâ because they have contracts, policies or templates sitting in a folder somewhere. But outdated, generic or incomplete documentation can leave businesses exposed to staff disputes, underpayment claims and compliance risks.
This episode breaks down the four HR document areas that most often create problems for small businesses and explains what business owners should review to properly protect their business, team and operations.
Key insight from this episode
Having HR documentation isnât the same as having protection. Generic templates, outdated contracts and vague job descriptions can create bigger risks when they donât reflect the reality of how a business actually operates. The businesses that avoid costly HR issues are the ones that regularly review, update and tailor their documentation to match current legislation and workplace expectations.
What you'll take away
- How to identify whether workplace policies are genuinely useful or just generic templates
- What to check in employment contracts to reduce compliance and underpayment risks
- Why strong job descriptions are critical for managing performance issues properly
- A clearer understanding of how modern awards apply across different employee roles
- Practical steps to review and strengthen the HR foundations in a growing business
Hello and welcome to Episode 325 of The People Powered Business Podcast.
Are you stuck doing everything yourself because handing work over feels harder than just getting it done? Maybe youâve thought about hiring a virtual assistant before, but the whole process feels confusing, risky, or like one more thing to manage when youâre already flat out putting out fires in your business.
This week Iâm sharing a conversation from The Australian Small Business Show, where I joined Kristy Smith from Virtual Elves to talk about what business owners really need to know about working with offshore virtual assistants. I wanted to bring this conversation to you because I keep seeing small business owners hit capacity, but assume their only option is hiring locally into a permanent role. The reality is there are far more flexible ways to get support in your business, if you approach it strategically.
We unpack how the role of a âVAâ has changed over the years and why businesses now have access to highly skilled global talent across administration, bookkeeping, customer service, marketing, SEO, and more. We also talk honestly about the mistakes many business owners make when hiring offshore support, including expecting one person to magically do every job in the business. One of the biggest takeaways from this conversation is that success with virtual assistants has far less to do with where someone is located, and far more to do with your systems, communication, leadership, and expectations. If youâve ever wondered whether offshore support could help you buy back time, reduce overwhelm, and stop being the bottleneck in your business, this conversation will give you practical insights to help you decide what could work for you.
In this episode we cover:
- How offshore virtual assistants can support growing small businesses
- Why expecting one VA to âdo everythingâ usually creates problems
- The types of specialised skills now available through global talent
- Why systems, processes, and clear briefs matter more than location
- The legal and risk considerations business owners need to understand when hiring internationally
Links & Resources:
Join People Powered HR:
https://www.peoplepoweredbusiness.com.au/pphr
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Hiring support in a small business does not always mean bringing on a local employee straight away. Offshore virtual assistants can provide specialised support across administration, bookkeeping, customer service, marketing, and operations, helping business owners free up time and focus on higher value work.
This episode explores how to successfully work with offshore team members, what realistic expectations look like, and why strong systems and communication are essential if you want outsourcing to actually reduce stress instead of creating more work.
Key insight from this episode
The success of an offshore virtual assistant arrangement is rarely determined by where the person lives. The businesses that get the best results are the ones with clear systems, defined responsibilities, realistic expectations, and strong leadership. Outsourcing without structure simply shifts the chaos to someone else.
What you'll take away
- Understand the different types of work that can realistically be outsourced to virtual assistants
- Learn why hiring multiple specialists is often more effective than relying on one generalist
- Identify the systems and processes you need before bringing on offshore support
- Recognise the common mistakes business owners make when outsourcing work internationally
- Gain a clearer understanding of the legal and operational considerations involved in offshore hiring
Hello and welcome to Episode 324 of The People Powered Business Podcast.
Are your interviews actually helping you hire the right person⌠or are you accidentally feeding candidates the exact answers you want to hear?
If you've ever walked away from an interview thinking someone was perfect, only to realise a few weeks later they were all talk and no substance, you're definitely not alone. So many small business owners feel awkward or unsure in interviews, and that often leads to hiring decisions based on gut feel alone, instead of the right information.
I keep seeing business owners make the same mistakes in interviews. They spend the first five minutes explaining the role, the business and exactly what theyâre looking for, which makes it incredibly easy for candidates to mirror back the âperfectâ answers. The reality is, interviewing is still one of the most important hiring tools you have in your business, and learning how to ask better questions can completely change the quality of people you bring into your team.
In this episode, Iâm breaking down the three critical types of interview questions every small business owner should be using in their hiring process. I share why behavioural interview questions are so powerful, how to spot red flags in vague answers, and why understanding someoneâs work style and values matters just as much as their experience on paper.
I also talk about what to do after the interview, including the notes you should be taking immediately while your instincts and observations are still fresh. If youâve ever struggled with recruitment, staff fit, or making confident hiring decisions, this episode will help you interview with far more clarity and confidence.
In this episode we cover:
- The biggest mistakes business owners make in interviews
- Why behavioural interview questions reveal more honest answers
- How to identify work style mismatches before making a hire
- The subtle clues that show whether someone will fit your team culture
- What notes to take after an interview to make better hiring decisions
Links & Resources:
Join People Powered HR:
https://www.peoplepoweredbusiness.com.au/pphr
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Hiring the wrong person is expensive, frustrating and exhausting for small business owners, especially when the interview felt like it went well at the time. This episode explains how to ask interview questions that uncover real behaviours, work styles and values, rather than rehearsed answers designed to impress.
Small business owners will learn how to run more effective interviews, spot red flags earlier, and make hiring decisions with greater confidence. The episode also explores why relying too heavily on resumes and experience can lead to poor recruitment outcomes.
Key insight from this episode
The quality of your interview questions directly impacts the quality of your hiring decisions. When candidates are asked to explain real past experiences and practical work preferences, it becomes much harder for them to simply tell you what you want to hear, and much easier for you to assess genuine fit and capability.
What you'll take away
- How to structure interviews so candidates reveal genuine behaviours and experiences
- The difference between practical, behavioural and culture-fit interview questions
- What vague interview answers can signal about a candidateâs experience or honesty
- How to identify whether someoneâs preferred work style aligns with the role
- Why post-interview notes and gut instinct both matter in the recruitment process
Hello and welcome to Episode 323 of The People Powered Business Podcast.
Have you reached the point where you know a role in your business no longer makes sense, but the thought of making someone redundant feels overwhelming? Maybe business has changed, technology has improved how work gets done, or you simply canât justify carrying a salary for a role thatâs no longer needed.
The problem is, one wrong step in a redundancy process can land you in serious trouble with Fair Work, and thatâs a risk no small business owner wants to take.
I wanted to talk about this because Iâm seeing so many businesses going through change right now. Some are restructuring because of economic pressure, some are evolving because of growth, and others are adapting to the impact AI is having on teams and workloads.
Redundancy is often treated like a scary or taboo topic, but the reality is that restructuring your team can sometimes be the most practical and responsible thing you can do as a business owner. The key is making sure you do it properly and legally.
In this episode, I break down exactly what a genuine redundancy actually is under the Fair Work Act, and more importantly, what it is not. I explain the consultation process that many employers completely overlook, why redeployment matters, and when small businesses may not have to pay redundancy pay at all. I also share the biggest mistakes that lead to unfair dismissal claims, including using redundancy to avoid performance management conversations and failing to document the process correctly. If youâve ever worried about getting redundancy wrong, this episode will help you understand the practical steps that protect both your business and your employees.
In this episode we cover:
- What makes a redundancy âgenuineâ under Fair Work
- The consultation process employers are legally required to follow
- When redeployment must be considered before ending employment
- Whether small businesses have to pay redundancy pay
- The most common redundancy mistakes that trigger unfair dismissal claims
Links & Resources:
Join People Powered HR: https://www.peoplepoweredbusiness.com.au/pphr
DM me on Instagram @kristy.lee.billett
Connect with me on LinkedIn:https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call: https://calendly.com/kristyleebillett/chat
What this episode covers
Making a role redundant can feel incredibly stressful for small business owners, especially when thereâs uncertainty around Fair Work obligations, consultation requirements and redundancy pay. This episode explains what a genuine redundancy actually means, when restructuring is appropriate, and how to avoid the costly mistakes that often lead to unfair dismissal claims.
Itâs particularly relevant for businesses navigating change, growth, economic pressure or the impact of AI on team structures. By the end of this episode, listeners will understand the key legal and practical steps involved in managing a redundancy process properly.
Key insight from this episode
Redundancy is about the role, not the person. If a business uses redundancy to avoid performance management or skips proper consultation and redeployment considerations, the redundancy may not be considered genuine under Fair Work, leaving the business exposed to unfair dismissal claims and significant financial risk.
What you'll take away
- Understand the three conditions that make a redundancy legally genuine
- Know what meaningful consultation with employees actually looks like
- Be able to identify when redeployment options must be considered
- Learn when small businesses may be exempt from paying redundancy pay
- Recognise the common mistakes that put employers at risk with Fair Work
Hello and welcome to Episode 322 of The People Powered Business Podcast.
Are you using AI to help you manage your team⌠but secretly wondering if youâre getting it wrong? Maybe youâve asked it how to handle a tricky staff issue, calculate pay, or even draft a warning, and just hoped the answer was right. The reality is, AI can feel like a lifesaver when youâre already flat out, but it can also lead you straight into a mess if you donât know where the line is.
I keep seeing more and more business owners leaning on AI for HR support, and I get it. I use it too. But recently I found myself arguing with it over legislation it got completely wrong. It sounded confident. It looked credible. And if I didnât know better, I might have believed it. Thatâs exactly why I wanted to talk about this. AI isnât the problem, but knowing when not to trust it is critical, especially when youâre making decisions that affect your people and your business.
In this episode, I break down where AI is genuinely helpful and where it becomes risky. We talk about how it can save you time with things like drafting job ads, writing scripts for difficult conversations, and simplifying policies. But we also get into the danger zones, like relying on it for compliance advice, navigating awards, or making high-stakes decisions like termination. I also share a simple framework you can use to decide when AI is enough and when you need real human expertise. The biggest takeaway? AI gives you information, not advice, and definitely not context.
In this episode we cover:
- Where AI can genuinely save you time in HR tasks
- The biggest risks of relying on AI for employment decisions
- Why Australian employment law and awards trip AI up
- A simple âstakes testâ to decide when to trust AI
- How to use AI as a starting point without putting your business at risk
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Using AI for HR support is becoming second nature for small business owners, but it comes with real risks. This episode explains where AI is useful in managing teams and where it can lead to costly mistakes, especially under Australian employment law. By the end, youâll understand how to use AI safely without putting your business or your people at risk.
Key insight from this episode
AI is a powerful tool for generating information and saving time, but it cannot apply context, interpret complex employment laws accurately, or assess risk in high-stakes situations. Treating AI-generated answers as final advice, rather than a starting point, is where small business owners expose themselves to serious legal and financial consequences.
What you'll take away
- Use AI to draft and simplify HR tasks without relying on it for final decisions
- Recognise when AI advice may be based on the wrong country or legal system
- Understand why modern awards and compliance details are high-risk areas
- Apply a simple âwhatâs the worst that could happen?â test before acting
- Know when to seek expert HR advice to avoid costly mistakes
Hello and welcome to Episode 321 of The People Powered Business Podcast.
Are you stuck doing everything in your business because it just feels quicker and easier than explaining it to someone else? Like youâre constantly putting out fires, jumping back into tasks, and wondering why your team isnât stepping up? Youâre not alone and this is exactly where so many business owners get stuck.
I keep seeing this pattern with growing businesses. You start out because youâre great at what you do, but as your team grows, your role has to shift. The problem is, no one teaches you how to make that shift. Itâs uncomfortable, itâs unfamiliar, and it can feel easier to just stay in the doing. But staying there holds your business back and, more importantly, it holds your team back too.
In this episode, I unpack what it really takes to step out of the day-to-day and into leadership. I talk about why letting go feels so hard, how your expectations might be setting your team up to fail, and the subtle ways you might be undermining their confidence without even realising it. I also share a simple mindset shift that can completely change how you feel about delegation, plus the structures you need in place if you actually want your team to take ownership. One of the biggest insights? If you keep swooping in to âfixâ things, youâre training your team to stop thinking for themselves.
In this episode we cover:
- Why your role must change as your business grows and what happens if it doesnât
- The real reason delegation feels frustrating and how to reset your expectations
- How stepping back actually builds a stronger, more capable team
- The impact of âswooping inâ and how it quietly undermines trust and initiative
- The structures and support you need to lead, not just do
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn:
https://www.linkedin.com/in/kristyleebillett/
Email me at hello@peoplepoweredbusiness.com.au
Book a 15-minute clarity call:
https://calendly.com/kristyleebillett/chat
What this episode covers
Growing a business requires a shift from doing the work to leading the people doing the work, and that transition is where many business owners struggle. This episode breaks down why stepping out of the day-to-day feels so difficult and whatâs required to build a capable, trusted team. By the end, youâll understand how to move from reactive âdoingâ to intentional leadership.
Key insight from this episode
If a business owner continues to step back into tasks and âfixâ things, they unintentionally train their team to stop thinking, stop taking initiative, and rely on direction instead of ownership. Sustainable growth only happens when leaders step up and stay there.
What you'll take away
- How to reset your expectations so delegation feels less frustrating and more effective
- Practical ways to stop jumping back into tasks and start building team capability
- The importance of structure, clarity and processes in supporting your team
- Why your leadership style impacts team confidence, trust and performance
How to shift your focus from ticking off tasks to driving business growth
Hello and welcome to Episode 320 of The People Powered Business Podcast.
You've hired someone. Finally. After the job ads, the interviews, the back and forth, they said yes and they're starting Monday. The hard part is over, right?
Wrong. Almost half of every person you hire won't make it through their first twelve months. Not because they were the wrong person. Because nobody set them up to succeed.
I can't quite believe I've barely touched this topic in 320 episodes, because the first 90 days is the most important period of time in determining whether a hire works out, and most small business owners have no plan for it beyond "here's your login and good luck."
We treat onboarding like a box to tick when it's actually the foundation of the entire working relationship.
In this episode I'm pulling back the curtain on what actually happens in most small businesses during those first 90 days, why it quietly sets new hires up to fail, and what a proper 90-day plan looks like when you're not a corporate with an HR department. I'm also sharing the insight that stops most business owners in their tracks when I share it, because the underperformance conversations you're dreading? A lot of them trace directly back to a broken onboarding. You're fixing the wrong end of the problem.
In this episode we cover:
- Why 46% of new hires don't make it through their first year, and what's really driving that number
- The most common onboarding mistakes small business owners make (including the "fire hose" trap)
- What a structured 90-day plan actually looks like across weeks, months and milestones
- The single thing that kills good onboarding even when you start with good intentions
- What to do if someone is already in their first 90 days and things feel off
If you've got someone starting soon and you want to make sure you nail their first 90 days, book a free 15-minute clarity call with me: https://calendly.com/kristyleebillett/chat
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about employees or email me at hello@peoplepoweredbusiness.com.au
What this episode covers
Nearly half of all new hires don't make it through their first twelve months, and in most small businesses, poor onboarding is the reason. This episode breaks down exactly what the first 90 days should look like for a new team member, why the typical small business approach quietly sets people up to fail, and how to build a simple structure that gives your new hire the best chance of becoming a long-term, high-performing member of your team.
Key insight from this episode
Most underperformance conversations small business owners are having with staff can be traced back to a broken onboarding process. The problem didn't start when performance slipped, it started in the first few weeks, when the new hire was left to figure things out alone. Fixing the onboarding fixes the pipeline, and saves business owners from the harder conversations down the track.
What you'll take away
- How to build a simple 90-day onboarding plan that works for a small business without an HR department
- The difference between a check-in conversation and a performance conversation â and why confusing them causes problems
- How to structure the first week, first month, and first three months so your new hire becomes productive without burning out or disengaging
- What to do if someone is already in their first 90 days and the onboarding has gone sideways
- How probationary periods work and how to use them properly to protect your business
Frequently asked questions
How long should onboarding last for a new employee in a small business? Onboarding should be treated as a minimum 90-day process, not a one-week event. The first week focuses on orientation and relationships. The first month builds role confidence through shadowing and small wins. Months two and three increase independence, establish clear expectations, and confirm whether the hire is the right long-term fit.
What is the biggest onboarding mistake small business owners make? The most common mistake is what's sometimes called "dump and run", overwhelming a new hire with information in week one, then disappearing because the business owner gets busy. The new hire feels abandoned, starts to disengage, and performance suffers. The owner then blames the hire, when the problem began with the onboarding.
What should a 30, 60, 90 day check-in include? A structured check-in at each milestone should cover three things: what's working well, what's still unclear or confusing, and what the new hire needs from you to do their job well. These are relationship and alignment conversations, not performance reviews.
Hello and welcome to Episode 319 of the People Powered Business Podcast.
Got someone on your team who just is not cutting it, but every time you think about dealing with it, you put it off for another day? Maybe you are hoping they will sort themselves out, maybe you are gathering more âevidenceâ, or maybe you are trying not to rock the boat. Either way, the issue rarely fixes itself, and the longer it drags on, the messier it gets.
I keep seeing this with small business owners, and I get why. Managing underperformance is one of the hardest parts of leading a team, especially when your team is small, the person plays a big role, or there is a personal relationship involved. It is easy to avoid the conversation, overthink it, or soften things so much that nothing actually changes. But when we handle employee underperformance badly, we usually make it worse for everyone involved, including the rest of the team.
In this episode, I unpack why so many business owners struggle to manage an underperforming employee and the common leadership styles that get in the way. I talk through the three real reasons performance issues happen in the first place: a skills gap, a motivation problem, or a cultural mismatch. That distinction matters more than most people realise, because the right solution depends entirely on the real cause. If you misdiagnose the problem, you will often apply the wrong fix, and that is when frustration, resentment and poor team culture start to build.
I also walk you through what to do next if you have a problem employee on your team, including when to coach, when to re-engage, and when it is time to start planning an exit. This is a practical conversation for small business owners who want to handle performance management clearly, calmly and without making a hard situation even harder.
In this episode we cover:
- Why small business owners often avoid dealing with underperformance until it becomes a bigger issue
- The common leadership habits that can make employee performance problems worse
- The three main causes of underperformance at work and how to spot the difference
- Why getting the diagnosis right is the key to fixing the issue properly
What to do next, whether the employee needs support, re-engagement or an exit plan
If you want practical, no-nonsense advice on managing your team delivered straight to your inbox every week, head to https://www.peoplepoweredbusiness.com.au/join.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about underperforming employees email me at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 318 of the People Powered Business Podcast.
Do you have someone on your team right now where something just feels... off? Maybe you knew when you hired them, maybe it crept up on you slowly â but either way, you're still holding on. And if that's you, this episode is going to hit close to home.
This is one of my most listened-to episodes and I'm bringing it back because I keep seeing this play out in businesses every single week. The hiring market has shifted since I first recorded this, but the problem hasn't changed one bit. Business owners are still holding onto the wrong people for too long â and it's the rest of the team that quietly pays the price.
In this episode I walk you through exactly what a wrong hire looks like in the early stages (because when you're in the weeds it can be surprisingly hard to see), the real reasons we keep people around even when we know we shouldn't, and the three ways holding onto the wrong person erodes your team's morale and motivation from the inside out. The third one in particular â the trust piece â is the one most business owners don't see coming until the damage is already done.
If you've been avoiding a difficult decision about someone on your team, this episode will give you the clarity and the push you need to take action.
In this episode we cover:
- The five red flags that signal you've made a wrong hire
- Why we talk ourselves into keeping people we know aren't right
- The three ways a wrong hire silently destroys team morale
- Why your team will forgive the mistake â but not the inaction
Ready to take action? If you're dealing with a wrong hire right now and need support book a clarity call to find out how I can help:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 317 of The People Powered Business Podcast.
In this episode, we are tackling one of the most confusing and high-risk areas for business owners right now, the difference between employees and contractors.
Iâm joined by Jeanette Jifkins from Onyx Legal, and together we unpack why this isnât as simple as choosing what you want to call someone. We explore how recent Fair Work changes, alongside ATO requirements, have made this space more complex than ever, and why getting it wrong can have serious financial and legal consequences for your business.
We dive into the legal perspective on what truly separates an employee from a contractor, including the critical role of control, the âwhole of relationshipâ test, and what courts actually look for when making a determination.
Throughout the conversation, we share practical examples, common mistakes business owners make, and how contractor relationships can easily drift into employment without you even realising. If youâre currently engaging contractors or considering it, this episode will help you understand your risks and what you need to do to protect your business.
Key Takeaways:
- You canât simply choose whether someone is a contractor or employee, the law determines it
- The level of control you have is a major factor in defining the relationship
- The âwhole of relationshipâ test looks beyond contracts to how the working relationship actually functions
- Contractor arrangements can evolve over time and increase your risk if not managed properly
- Documentation, clear agreements, and ongoing management are essential to protecting your business
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
To Connect with Jeanette:
https://onyx.legal/
https://www.instagram.com/onyxlegal_bris/
Hello and welcome to Episode 316 of The People Powered Business Podcast.
In this episode, we are diving into how to write a script for any tricky team conversation, whether itâs performance-related, awkward, or just something thatâs been sitting on your to-do list for far too long. I walk through why these conversations are often avoided and how that avoidance is actually costing your business more than you might realise, from disengaged employees through to missed performance opportunities. I also unpack why this isnât a âthemâ problem, itâs an âusâ problem, and how our hesitation as leaders is often the very thing holding our teams back.
I also take you through a practical, step-by-step framework to help you confidently prepare for and navigate these conversations. From getting crystal clear on the real issue, to preparing for objections, to structuring your conversation in a way that leads to clarity and action, this episode gives you a repeatable approach you can use anytime. If youâve ever found yourself overthinking, avoiding, or second-guessing a tough conversation, this is the structure youâve been looking for.
Key Takeaways:
- Avoiding difficult conversations leads to bigger performance and engagement issues over time
- Clarity is the foundation of any effective team conversation
- Preparing for objections reduces fear and builds confidence
- A structured conversation framework creates better outcomes and accountability
- Following up and documenting conversations is critical for long-term success
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here: https://www.facebook.com/groups/hrsupportaustralia
An Invitation: If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Hello and welcome to Episode 315 of The People Powered Business Podcast.
In this episode Iâm tackling a leadership trap I see all the time in small and growing businesses: confusing being a nice boss with being a good boss. With recent research showing that four in five Australian employees are disengaged at work, and a significant percentage actively looking for a new role, itâs worth asking an uncomfortable question.
How much of that comes down to leadership? The reality is that managers influence the majority of employee engagement outcomes, which means the way we show up as leaders has a direct impact on retention, performance and ultimately profitability.
I explore the difference between leading with kindness and prioritising being liked. When we focus too heavily on being nice, we often avoid the conversations that actually help our teams grow. We soften feedback, let issues slide and delay addressing underperformance because we donât want to upset anyone. But strong leadership isnât about being harsh. Itâs about being clear. A good boss cares enough about their team to set expectations, hold boundaries and have honest conversations even when they feel uncomfortable. As the saying goes, clear is kind, and unclear is unkind.
I also share practical ways you can shift from being simply a nice boss to being an effective one without changing who you are. This includes setting clear expectations early, addressing issues while theyâre still small, giving honest but respectful feedback and creating regular check-ins so difficult conversations become easier over time. Your warmth and care are strengths as a leader. The key is making sure they support clarity and accountability rather than replacing them.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Articles Mentioned:
https://www.ibtimes.com.au/employee-disengagement-australia-leads-au223-billion-loss-42-actively-job-hunting-poll-1858187
https://www.ahri.com.au/articles/cost-of-employee-disengagement
Hello and welcome to Episode 314 of The People Powered Business Podcast.
In this episode Iâm talking about something most business owners know they need to do but often avoid: difficult conversations. Weâve been exploring why these conversations feel so uncomfortable and how to approach them, but today Iâm focusing on something different â the real cost of not having them.
Whether itâs the high performer who knows theyâre indispensable, the team members who simply canât work together, or the employee whose attitude has quietly shifted, avoiding the conversation might feel easier in the moment but it comes with a price.
I unpack the three hidden costs that show up when we delay these conversations: the time and mental bandwidth it takes up, the opportunity cost of what your team and business could achieve if the issue was resolved, and the very real material costs that can appear through mistakes, disengagement, lost customers or team turnover. When you start adding those up, many business owners are effectively paying somewhere between $50 and $100 every single day just to avoid a conversation that would likely take 30 minutes to have.
If youâve ever put off a tough conversation because you care about the relationship or youâre worried about making things worse, youâre not alone. Avoidance isnât laziness, itâs often a sign that you care deeply about your team and the outcome. But understanding the true cost of avoiding the conversation is the first step toward addressing it.
In the next episode, Iâll be sharing the three reasons these conversations often donât go the way we expect, even when we finally decide to have them.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Hello and welcome to Episode 313 of The People Powered Business Podcast.
In this episode, Iâm diving into the real reason youâre avoiding that conversation you know you need to have. Youâve thought about it, rehearsed it and told yourself youâll deal with it next week. But avoidance isnât laziness. Itâs protection. I unpack why so many business owners put off difficult conversations around performance management, behaviour issues and team accountability, and why itâs not about being a bad boss or not knowing what to say. It runs deeper than that.
We explore the four big reasons these conversations get delayed, including fear of escalation, worrying about back chat or Fair Work claims, not wanting to be the bad guy in a close knit team, not trusting the structure of the conversation and letting issues go on for too long. I talk about how avoidance quietly shapes workplace culture, how behaviour becomes pattern and pattern becomes precedent, and why what you tolerate never stays neutral.
Most importantly, I share why the real issue isnât courage. Itâs clarity. When you have a clear structure for managing hard conversations, you reduce emotion, protect yourself legally, strengthen your workplace culture and create better performance outcomes for your team.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett
Connect with me on LinkedIn: https://www.linkedin.com/in/kristyleebillett/
Or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Hello and welcome to Episode 312 of The People Powered Business Podcast.
In this episode, weâre unpacking a confronting but powerful question: is your teamâs performance actually a reflection of your leadership?
When something goes wrong in our teams, itâs easy to look straight at them.
But what if under-performance isnât about capability at all?
What if itâs about clarity, communication and consistency?
Iâm sharing why most performance issues are actually clarity issues, how undefined standards and unspoken expectations create confusion, and why emotional reactions instead of structured leadership conversations keep us stuck. If someone keeps getting it wrong, we need to ask ourselves what weâve clearly defined as ârightâ.
We also explore the idea that what you tolerate becomes the norm. If lateness has no consequence, it becomes culture. If attitude slips and nothing happens, that tone spreads. If you quietly redo work instead of addressing it, quality control becomes your job forever. Teams calibrate to the lowest enforced standard.
Culture is not what we say, itâs what we repeat, what we ignore, what we reward and what we fix for them. The good news is that if standards are created through repetition, they can be reset the same way. Iâll challenge you to choose your next action step. Is it clarity, tolerance or culture alignment?
And over the next few weeks, Iâll be diving deeper into the leadership behaviours that reset standards faster than anything else.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 311 of The People Powered Business Podcast.
In this episode, Iâm diving into a topic that so many business owners struggle with but donât always want to admit, micromanagement.
Are you a micromanager? Do you find yourself swooping in, rechecking work that has already been delegated, rewriting emails that were perfectly fine, or feeling anxious when someone else is responsible for the outcome? We explore what micromanagement really is, how it differs from being hands on or caring about quality, and the subtle behaviours that signal a lack of trust within your team.
I unpack why even experienced leaders fall into the micromanagement trap, from perfectionism and fear of mistakes through to burnout, decision fatigue and scar tissue from past disappointments. When the business feels like your baby, it is easy to justify controlling every detail. But I also share what micromanagement feels like on the other side, and how it impacts employee engagement, team morale, productivity and retention. When autonomy disappears, so does motivation, and good people eventually walk away.
Most importantly, we talk about how to break free from the micromanagement spiral. I introduce a practical delegation framework using the 4Cs, Context, Clarity, Check-ins and Consequences, to help you set clear expectations and step back with confidence. This episode will help you shift from directing to coaching, focus on outcomes instead of control, rebuild trust in your team, and create the leadership capacity your growing business needs.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 310 of The People Powered Business Podcast.
Today I am sharing a conversation had on The Australian Small Business Show, another podcast that I cohost with my husband Matt Heighway.
In this episode, we tackle a big question many small business owners are asking right now, is employee loyalty dead?
Drawing on our experiences and observations of the next generation entering the workforce, they explore how the traditional idea of loyalty as a trade for long-term job security has shifted. With changing expectations, generational differences and the lasting impact of the pandemic, the old rules around work and loyalty no longer seem to apply in the same way .
The conversation dives into why job security is no longer the primary driver of loyalty, and how employees are increasingly taking ownership of their own careers. We discuss why modern loyalty looks less like a lifetime commitment and more like being engaged, committed and aligned while someone is part of your business. We also unpack how leadership, development, flexibility and feeling valued now play a far bigger role than simply a pay cheque.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation: If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 309 of The People Powered Business Podcast.
In this episode, we are talking about something every leader has to do, but many quietly avoid: giving staff feedback.
Giving feedback isnât just part of your job, it is the job. When itâs done well, it drives improvement, builds trust and shifts behaviour. When itâs done poorly, it creates confusion, defensiveness and disengagement. Today, we are unpacking the three biggest feedback mistakes I see business owners make and how to fix them.
First, we look at the problem of being too vague or making feedback personal. Comments like âyou need to communicate betterâ or âyouâve got a bad attitudeâ donât help anyone improve. Vague feedback confuses people and personal feedback puts them straight into defence mode. I walk you through how to use the SBI framework so feedback stays factual, fair and focused on behaviour, not personality. We also talk about the power of following feedback with curiosity and questions, rather than assumptions.
We also cover why delaying feedback until it becomes a bigger issue is damaging your team and your relationships. Waiting until youâre frustrated or until a formal review often means the moment for change has passed. Feedback works best when itâs timely and part of your everyday leadership rhythm.
Finally, we talk about the difference between telling and coaching. Real behaviour change doesnât come from instructions alone. It comes from helping people reflect, understand the impact of their actions and build capability through coaching-style conversations.
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here: https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 308 of The People Powered Business Podcast.
Today weâre digging into the vault and rereleasing one of our most popular episodes, back from late 2020.
Today we are taking a look at the other side of employee engagement. We have spoken a few times on the podcast about employee engagement, what it is, why itâs important and how you can improve it.
However, we havenât before spoken about how to identify a disengaged employee and what you need to look out for. Today we take a detailed look at 7 key signs that your employee may be disengaged.
Specifically we discuss:
-
Changes in behaviour and routine;
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Withdrawal from social connections at work;
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Employees becoming distracted and losing focus at work;
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Missing deadlines and work quality starting to slip;
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The importance if you notice a change in their demeanour;
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Communication becoming frustrating or non existent;
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The rise in absenteeism.
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 307 of The People Powered Business Podcast.
In this episode, Iâm diving into hiring in 2026 and unpacking whatâs actually changing, whatâs staying the same, and why many of the old recruitment tactics just arenât cutting it anymore.
Whether youâve hired recently or itâs been a while, the reality is the hiring market is still competitive, candidates are moving fast, and business owners need to be far more intentional about how they attract and select the right people. I talk through why speed still matters, but only when itâs backed by clarity, strategy and a strong understanding of what you actually need in your business.
We also explore the rise of passive candidates and why relying solely on job ads is no longer enough. Hiring in 2026 looks a lot more like marketing, building your employer brand, using your networks, and clearly communicating your values and flexibility. I share my thoughts on the growing role of AI in recruitment, how both candidates and employers are using it, and where the risks sit if itâs not used thoughtfully. Most importantly, I explain why hiring decisions are now deeply connected to retention and culture, and how getting it wrong can cost you far more than waiting for the right person.
Key takeaways from this episode include:
⢠Why speed in hiring still matters, but strategy matters more
⢠How to reach great candidates who arenât actively job hunting
⢠The role of AI in modern recruitment and where human judgement is still essential
⢠Why values, flexibility and culture need to show up in your hiring process
⢠How better hiring decisions support stronger retention and team performance
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 306 of The People Powered Business Podcast.
In this episode, Iâm diving into a topic that sounds simple but is far harder than it should be: delegation. If you constantly feel like youâre the only one who can do things properly, or youâre frustrated that your team just doesnât get it, the issue usually isnât your people, itâs your delegation process. I unpack why delegation feels so hard for so many business owners and leaders, especially when no one ever taught us how to do it properly and our teams canât read our minds.
I then walk you through my five-step framework for effective delegation, starting with deciding what you should actually be delegating, not just offloading tasks out of frustration. We talk about getting clear on the outcome so success is tangible, giving context so your team understands the bigger picture, agreeing on boundaries to create clarity and trust, and setting follow-ups that support accountability without micromanaging. Delegation done well isnât about control, itâs about coaching, building capability and freeing you up to focus on the work that really matters in your business.
Your action after listening is simple: pick one task youâre currently holding onto and delegate it using all five steps. Notice how different it feels when expectations are clear, context is shared and follow-up is planned from the start.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 305 of The People Powered Business Podcast.
Happy 2026 and welcome back. After a short break, Iâm diving straight into a question Iâm hearing more and more from business owners as hiring ramps up again.
Are cover letters redundant?
In this episode, I reflect on what season many of us are in right now, growing teams, reviewing recruitment processes, and trying to hire well without wasting time or creating unnecessary complexity.
I unpack why so many businesses still rely heavily on cover letters and why, in the traditional sense, theyâre no longer giving us the insights we think they are. With the rise of AI, most cover letters now sound the same, polished, impressive, and often disconnected from how someone will actually perform in your business. I share my own approach, the common bias business owners have towards strong writing and compliments, and the so called âtrickâ application strategies that donât always tell you what you need to know. Ultimately, it comes down to who you trust and how that aligns with your leadership style.
I also walk through what to do instead. This includes thinking more intentionally about what you actually want to assess, how to screen candidates more effectively so you donât over interview and confuse yourself, and how to rely more on what you can witness rather than whatâs written. Resumes still matter, and interviews are still critical, but only when theyâre designed well. I also share how you can use AI to your advantage in recruitment rather than letting it blur your decision making.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to book a 15 minute clarity call with me, do that here: https://calendly.com/kristyleebillett/chat
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 304 of the People Powered Business Podcast!
Leading and motivating transient and seasonal team members
Many rural and regional businesses work with seasonal workers, volunteers and â88 dayersâ - those young international travellers with holiday visa who need to work for 88 days in a rural or regional area in order to have their visa extended. Christmas, school holidays and other occasions mean we are often taking on staff âfor the seasonâ wherever we are. In this episode Juliet and Kristy-Lee are talking about some of the challenges and opportunities in leading these people whilst keeping your core team motivated.
Anytime someone joins or leaves our team it has an impact on the culture of the team and seasonal or transient team members can bring strengths and energy or can dislocate a team and throw everything off balance.
We discuss how to bring these people into the team in ways that get the best from them and integrate them into the team as effectively as possible.
Have you had seasonal or transient workers join your team? What was your experience? Weâd love to hear!
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 303 of the People Powered Business Podcast!
In this episode weâre continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to start doing when it comes to managing your team.
This episode focuses on three key things to start doing for your team as you head into the new year. Weâre talking about the importance of building leadership skills within your team and investing in leadership skill development, Iâm also encouraging you to start having braver conversations sooner, and to start measuring what really matters.
đĄ Bonus AI Tip: Start putting AI guides in place for your team.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 302 of the People Powered Business Podcast!
In this episode weâre continuing with our special three-part series to help you plan for a powerful 2026, and looking at what to keep doing when it comes to managing your team.
This episode focuses on three key things to keep doing for your team as you head into the new year. Weâre talking about the importance of continuing with regular meetings, consistency with curious conversations and of course the key to continued clarity.
đĄ Bonus AI Tip: Keep exploring AI and looking for opportunities to integrate it in your work.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
The 12 Days of a People Powered Christmas Specials:
https://www.peoplepoweredbusiness.com.au/12-days-christmas
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 301 of the People Powered Business Podcast!
As we head toward a brand new year, itâs the perfect time to take stock of whatâs not working, and let it go.
In this episode of the People Powered Business Podcast, weâre kicking off a special three-part series to help you plan for a powerful 2026, starting with what to stop doing when it comes to managing your team.
If youâve felt like youâve been micromanaging, cleaning up after your team, or spending too much time on reactive people issues, this conversation will speak directly to you. Weâll cover the habits, leadership patterns, and outdated processes that are quietly draining your time, energy, and team morale, and why clinging to them might be holding your business back more than you realise.
Youâll walk away with permission to stop being the default problem-solver, the reminder that you donât need to keep tolerating average performance, and a reality check about what it really costs to ignore toxic behaviours in your business.
đĄ Bonus AI Tip: Stop assuming your team know how to use AI well, or responsibly.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
The 12 Days of a People Powered Christmas Specials:
https://www.peoplepoweredbusiness.com.au/12-days-christmas
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 300 of the People Powered Business Podcast!
Wow! 300 episodes! Who would have thought that when I started planning this podcast back in 2019, and launched it in early 2020 the world of work would go through the changes it has?
Yes thatâs right, the world of work is changing. More so now than in the last 5 years. So today Iâm unpacking my top 3 predictions for our teams in 2026 and beyond.
From full AI integration and managing the tension and skills required, to rising to the challenge of engaging a largely disengaged workforce who are craving connection now more than ever. The business owners who stay ahead of these trends will be the ones with thriving business in 2026 and beyond.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett or email me at hello@peoplepoweredbusiness.com.au
The 12 Days of a People Powered Christmas Specials:
https://www.peoplepoweredbusiness.com.au/12-days-christmas
An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 299 of the People Powered Business Podcast!
Today we are discussing the value of a clean slate! Sometimes in business, and in life, it can be simpler to wipe the slate clean and start again than it can be to untangle and rebuilt an existing mess. In today episode I walk you through an exercise around creating a structure to achieve your vision, which I call quite simply The Clean Slate Exercise. We look at how to ensure youâre not putting square pegs in round holes, training and developing your best people and how to fill gaps and deal with over resourcing, or leakage.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions or email me at hello@peoplepoweredbusiness.com.au
An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 298 of the People Powered Business Podcast!
Is your team member just going through a rough patch, or have they checked out entirely?
In this weekâs episode of the People Powered Business Podcast, weâre diving into a topic that many business owners and leaders quietly wrestle with: how to tell the difference between burnout and disengagement in your team.
At first glance, burnout and disengagement can look almost identical. You might notice someone whoâs normally reliable and upbeat suddenly becoming withdrawn, missing deadlines, or not showing the same drive they once did. But beneath the surface, these two experiences come from very different places. and require completely different responses from you as a leader.
In this episode, I walk you through clear, easy-to-understand definitions of both burnout and disengagement. We cover the key signs and symptoms to look out for, and why itâs essential to understand whatâs really going on before you jump in with a solution. Because what helps someone whoâs burnt out wonât help someone whoâs disengaged, and vice versa.
I also share a simple, three-question diagnostic tool you can use to figure out whatâs really happening. It will help you decide whether youâre looking at a team member whoâs under stress and needs support, or someone whoâs mentally checked out and needs a different kind of leadership response.
We also explore how burnout is often a result of prolonged stress, overwork or emotional exhaustion, while disengagement tends to stem from a lack of connection, meaning or motivation in the role. One is about depletion; the other is about disconnection.
If youâve ever felt stuck trying to figure out how to handle a team member who just isnât showing up the way they used to, this episode will give you clarity, confidence and a practical next step.
Plus, I share strategies you can implement right away to address both burnout and disengagement. whether itâs adjusting workloads, re-engaging a team member in their role, or simply starting a powerful conversation that gets to the root of the issue.
Tune in now for a grounded, honest conversation about one of the most common leadership challenges. and why getting this right is essential for a healthy, high-performing team.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 297 of the People Powered Business Podcast!
In this episode, we explore a significant new ruling from the Fair Work Commission that could impact every Australian employer managing flexible work arrangements. The case involves a long-term Westpac employee and her right to continue working from home, and the decision has sent ripples through workplaces of all sizes.
We unpack what happened, what the Fair Work Commission decided, and what the case means for business owners navigating the tricky terrain of hybrid and remote work. Youâll also hear about other developments you should have on your radar.
What Youâll Learn
- The details of the Westpac flexible work case and why it matters
- What âreasonable business groundsâ actually means under the Fair Work Act
- Why following process is just as important as your policy
- The risks of rejecting flexible work requests without proper documentation
- Upcoming changes and trends in remote work regulation
Key Takeaway:
This case is a wake-up call for every employer. Flexible work isnât just a cultural conversation, itâs a compliance issue. If you're going to refuse a request, you need to back it up with detailed, evidence-based business reasons and follow the process to the letter.
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and let me know if you have questions about work from home entitlements or email me at hello@peoplepoweredbusiness.com.au
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 296 of the People Powered Business Podcast!
As the year winds down, things often ramp up for business owners, and itâs no wonder Q4 burnout is real.
In this episode, weâre talking about that end-of-year exhaustion, what causes it, how it shows up in you and your team, and what you can do to avoid limping toward the Christmas shutdown. Whether you're feeling flat yourself or seeing signs your team is running on fumes, this episode will help you reset and finish the year strong, without burning out.
In This Episode, Youâll Learn
Why Q4 burnout happens, and why itâs so common in small businesses
The subtle signs that you or your team might be close to burnout
Simple, practical ways to re-energise your team and yourself
Why now is the time to reduce pressure, not pile more on
How to end the year on a high note (without needing to sprint)
Links & Resources:
đŹ DM Kristy-Lee on Instagram @kristy.lee.billett and share how youâre managing Q4 fatigue
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 295 of the People Powered Business Podcast!
In this weeks episode weâre talking about âresignation seasonâ which is of course January every year. 31st January is in fact the most popular day for resignations, but the resignations start flowing the very first day back from the Christmas break.
Resignations are rarely spontaneous, and the January resignations most businesses deal with are thought about months before. So right now is the time people are starting to consider a new year resignation.
In this episode we talk about why this happens, what to look for in your people to see if they are starting to check out, and I share some practical strategies for you to implement right now to avoid the January resignation rush.
An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 294 of the People Powered Business Podcast!
In todayâs episode, weâre exploring why good people leave organisations, and what it really costs you when you lose someone from your business.
Most business owners assume staff leave for better pay or new opportunities, but more often it comes down to three things: lack of clarity, lack of direction, and inconsistent leadership. When your team isnât clear on whatâs expected of them, canât see where theyâre heading, or donât feel supported by steady, consistent leadership, even the best employees start to disengage.
Weâll also unpack the hidden costs of turnover that most business owners underestimate. Itâs not just the cost of recruitment or training. Itâs the time you lose filling gaps, the emotional energy it takes to start over, the trust thatâs eroded, and the morale that dips each time someone walks out the door. The ripple effect of turnover can quietly damage your business far more than you realise.
Youâll also hear how business owners can unknowingly create the very conditions that push good people away â even when they genuinely care about their team. The good news is that all of this is fixable. Once you understand whatâs really driving turnover, you can take simple, practical steps to keep your best people engaged, loyal, and performing. Because keeping great people isnât luck â itâs structure, leadership, and clarity.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 293 of the People Powered Business Podcast!
In todayâs episode, weâre diving into a challenge that so many business owners face (even if they donât talk about it): what happens when your team starts calling the shots⌠and youâre no longer in control of your business?
It happens more often than youâd think.
You start out delegating a few tasks to make life easier⌠then one day you realise you're asking your team for permission to make decisions. You're walking on eggshells. Youâre avoiding the hard conversations. And your business? It no longer feels like yours.
If any of that sounds familiar â this episode is for you.
Hereâs what we cover:
â How it happens â The subtle shift from leading to reacting
â Why it happens â The mindset traps and leadership habits that leave us overrun
â Red flags to watch for â Signs your team might be running the show
â How to take back control â Practical, non-confrontational ways to reset and reclaim your role as the leader
Whether you have 2 team members or 20, this is about setting a strong foundation to lead with confidence, clarity, and authority.
This episode is especially relevant if you're the kind of business owner who wants to create a high-performing team â without being the one everyone walks all over.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 292 of the People Powered Business Podcast!
In todayâs episode weâre dipping our toes into a very hot topic at the moment â set off clauses in employment contracts and why they are proving to be such a problem.
We start by unpacking what are set off clauses actually are â a clause in a contract that allows the employer to pay a salary which incorporates base rates + allowances etc and other award conditions that would otherwise be an entitlement the employee should receive.
We then look at when can they be used and how, when written correctly they can protect you as the employer and cover a lot of things.
Finally we take a look at a case involving Coles and Woolworths that really has the experts talking, and highlights how these clauses can and canât be used, and why so many businesses are currently at risk of huge back payment claims as a result.
An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 291 of the People Powered Business Podcast!
In today's episode we are talking about using AI in your workplace, and how it can be valuable for you and your team, but where you may need to be cautious.
The reality is your team is likely already using it, even if you havenât officially introduced it. And while it can be an amazing productivity tool (I love it myself for getting past blank pages, speeding up thinking, and yes - itâs replaced Google for me!), it also raises real questions for business owners:
How do we manage AI use at work?
What are the risks and rewards?
And what do we do when our team isnât on board?
In this episode, Iâm diving into what Iâm seeing with clients around AI in the workplace, how to use it well, and what to do when team members resist or misuse it.
What Iâm seeing right now is team members using AI for internal comms (and business owners being surprisedâor concerned), AI-written job applications, ads, and emails: how to spot them and decide whatâs acceptable and a growing concern from business owners around privacy and misuse.
So how can you use AI well in your business and your team? Consider embedding AI into the tools youâre already using (like Canvaâs Magic tools or Microsoft CoPilot). I love the use of custom GPTs or Chrome extensions to fast-track SOPs and admin.
But what about when team members are resistant or reluctant to use AI? You really need to get down to whatâs causing the fear to implement and addressing it head on.
What about you? How are you and your team using AI?
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 290 of the People Powered Business Podcast!
In today's episode we are talking about why DIY HR might be holding you, your team and your business back.
As business owners we often think we need to figure all the things out for ourselves, but just like you take your car to a mechanic, and see your accountant for tax advice, HR is one of those areas where going it alone is not always the best approach.
When you rely on DIY HR, your team feels the gapsâuncertainty, confusion, no clear path forward. People leave more often when feedback isnât consistent, or when their role feels vague. Thatâs lost momentum for your business.
On the business side, the financial cost of misclassification or nonâcompliance isnât just about finesâitâs about the time, resources, and stress it takes to clean up. And in a tight SME, that cleanâup eats into profit or growth that couldâve been reinvested.
As the owner, when youâre constantly firefighting HR, you canât lead. Your energy goes to fixing issues, not setting direction. Thatâs when burnout sets in, and your capacity to steer the ship gets compromised.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 289 of the People Powered Business Podcast.
Most small business owners are stuck doing HR in bits and pieces: a contract here, a policy there, some software that never really gets used. But at the end of the day, theyâre still chasing staff, second-guessing decisions, and carrying all the pressure.
In this episode, Iâll share:
Why HR still feels hard, even when you think youâve âticked the boxes.â
Why expensive HR software isnât the fix for small business teams.
The real missing piece that changes everything - a simple HR framework designed for small business.
If youâve ever felt like youâre doing âsomethingâ with HR but itâs still not working, this episode will show you whatâs missing - and how to finally get it right. Feeling stuck? Email me at hello@peoplepoweredbusiness.com.au and letâs chat.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 288 of the People Powered Business Podcast.
Running a business with a team is hard enough - and when it comes to HR, most small business owners admit theyâre just âwinging it.â A contract here, a policy there, figuring it out when problems pop up.
The trouble is, winging it only works for so long. Eventually, it costs you time, money, and stress, and leaves you stuck chasing your staff instead of leading them.
In this episode, Iâll share:
- Why winging it feels fine at first, but always backfires in the long run.
- The hidden costs youâre already paying (even if you donât realise it).
- How âmaking it up as you goâ keeps you stuck in the day-to-day.
- What to focus on instead if you want your team to step up.
If youâve ever felt like HR in your business is messy, ad hoc, or just one more thing on your plate, this episode will show you why winging it isnât the answer. Feeling stuck from winging it? Email me at hello@peoplepoweredbusiness.com.au and letâs chat.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 287 of the People Powered Business Podcast.
Weâve spoken about our employees rights a lot lately, specifically most recently about our employees right to disconnect from work.
Posting in our People Powered HR members community about these changes and a member asked âdoes that apply to us tooâ? And itâs a good question.
Because often as business owners we are bad at disconnecting, at setting and upholding boundaries and at protecting our self care when things are busy.
So today we will discuss the real technical answer to the question as to whether these new rules apply to us.
But more importantly this is a conversation about the need to set or re establish boundaries with our teams, our customers and ourselves, and to protect our energy and look after ourselves to show up as the best leaders we can be.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello, Kristy-Lee here and welcome to Episode 286 of the People Powered Business Podcast
Iâve been having some great conversations about leadership â team leadership, business leadership, self leadership, thought leadership and I wanted to explore common threads that I've been seeing.
We are all leaders, CEO of our business - You are a leader if you listen to this podcast - so let's talk leadership.
Firstly I want to start with why itâs important to consider yourself a leader (even if you only have contractors, VAâs or casual staff).
Then I'll share 3 common traits of people powered leaders.
Finally I discuss why this is a skill anyone can (and should learn), and why you donât need to go it alone.
Want to work with me on this? Just email hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 285 of the People Powered Business Podcast.
Today weâre bringing you a tech tip episode â but Iâm not recommending a system â in fact the opposite. Iâm sharing how you can use what youâve already got to solve your HR admin headaches and why you donât need a HR system or expensive software subscription to do that for you.
To start with I encourage you to do an audit of what you already have, what those systems can do for you, and then really looking at where you do have gaps, and what specifically you need to solve them.
We then look at using your existing workspaces, whether itâs MS Office, Google Suite or something else and leverage and that more effectively. Are you using the integrated AI in those programs to shortcut things and create tools such as spreadsheets to support you?
And of course we touch on AI and I share how Iâm using Chat GPT and Chrome Extensions to help with HR tasks in my business and to support members of our People Powered HR Community.
The truth is â a HR system is often unnecessary, they are hard to set up effectively and time consuming to manage. You can often achieve everything you need using the systems that you have.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 284 of the People Powered Business Podcast.
I have a bit of a theme going at the moment which Iâm calling âCompliance Quarterâ and today weâre taking a look at the looming deadline for small business to comply with the new right to disconnect laws.
In this episode we unpack what the right to disconnect is and what it actually means, we discuss the implementation, pathway and why this matters for small business now and we take a look at what will it actually mean for your businesses in practical terms.
I also share some real life examples of what I am seeing play out with the clients I am working with and how they are implementing the right to disconnect.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 283 of the People Powered Business Podcast.
I have a bit of a theme going at the moment which Iâm calling âCompliance Quarterâ and today weâre taking a look at the recent changes to casual employment.
We discuss what changed and when, the new definition of a casual that was inserted into the Fair Work Act last year, an update to Casual Conversion pathways and why the onus is on you as the employer to get it right.
In August 2024 a new definition of what constitutes a casual was inserted into the FWA (so itâs law). From this point of time onwards, employers had a legal obligation to ensure that if they engaged someone as a casual employee, they had to meet this definition.
The casual definition requires that an employment relationship must:
1. Have no firm advance commitment to continuing and indefinite work (like a guaranteed weekly roster); and
2. Entitle the worker to casual loading or a specific casual rate under a modern award, enterprise agreement, or contract.
So even if the contract says casual, the actual work arrangement determines status.
In addition, we have seen changes to the casual conversion pathway and the provision of the Casual Employment Information Statement (CEIS).
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 282 of the People Powered Business Podcast.
Today Iâm sharing a conversation I recently had with Juliet Robinson over on the Grow Your Influence Podcast.
So often when we are recruiting new people into our teams, we are doing it under pressure. We need someone NOW and it can be tempting to just fill the job that has been created, rather than thinking strategically about the skills we need in our team.
When weâre recruiting we often bring in people like us. People we can relate to in interviews so we think they will fit in the team and we can train them up for the job. Sometimes that works. Often it doesnât. And either way, it takes a lot more time and energy that taking a skills-based approach in the beginning.
In this episode Juliet and Kristy-Lee talk about the challenges of recruiting for a skills-based team that also âworksâ. That is, the new joiners âfitâ with the team culture and have the skills to contribute immediately, even if the way they work and communicate is a bit different from the existing team. There are some key steps you can take to ensure the role youâre filling is whatâs required and that your next hire hits the ground running.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 281 of the People Powered Business Podcast.
Today weâre tackling a topic which I canât believe we havenât discussed before in isolation on the podcast â productivity.
Iâve been having a lot of conversations recently about team productivity â and a lot of business owners seem to have busy confused with productive.
In addition there is a lot of chatter more broadly about productivity declining, ways we can improve it and why it matters.
So in this episode we will look at what productivity actually means, why itâs important to monitor it, and how you might go about measuring (and improving) productivity in your business.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 280 of the People Powered Business Podcast.
In this episode weâre unpacking a recent Fair Work Commission decision that has seen a worker based in the Philippines being deemed to be an employee of an Australian based business, and what that means for those engaging offshore workers.
In the case, the worker, based in the Philippines, was working for a Brisbane based business. Her tasks were to work as a Paralegal. She worked from her home, and was required to work Australian hours â 8:30am to 5pm QLD time.
Her engagement was terminated by the business (because she allegedly copied company data onto a personal computer drive â an allegation she denies).
Upon termination she felt wronged and unprotected. She felt unprotected by Philippines workplace law because of how her engagement was set up, but also wasnât sure she was covered by Australian workplace law, but because she felt like she was acting just like an employee â she would make an unfair dismissal claim with the Fair Work Commission.
The company of course argued that she wasnât in Australia, and therefor was a contractor, not an employee, and as a result not eligible to make the claim.
However, the worker pointed out that the Fair Work Act does not in fact state that you need to be physically in Australia for this to make such a claim.
The outcome? The first thing that needed to be determined, was whether she was an employee and therefore eligible to make the unfair dismissal claim.
The Fair Work Commission ruled that she was an employee of the Australian company, and that she was not conducting her own business and therefore not a contractor.
They ruled that as an employee, she was entitled to all of her workplace rights under the Fair Work Act, including the national minimum wage, which was at the time of the termination $6.87 per hour higher than what she was getting paid.
The result This has paved the way for her to make a claim for back payment of wages, and to pursue the unfair dismissal claim, amongst other things.
You can read the full article here: https://www.abc.net.au/news/2025-06-03/filipino-woman-changed-game-for-australias-offshore-workers/104750996
We unpacked what this case might mean for you if you engage offshore workers in your business.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 279 of the People Powered Business Podcast.
In this episode weâre talking about workplace relations changes and whatâs on the horizon.
Recently HRM Online shared an article where they interviewed the Federal Workplace Relations Minister, Amanda Rishworth, on what we can expect and whatâs on the Governments agenda when it comes to Industrial Relations law changes over the next few years.
You can read the full article here: https://www.hrmonline.com.au/organisational-enablement/new-workplace-relations-minister-governments-upcoming-agenda
Today we look at what we know is changing, what we donât yet know, and what you need to do to be prepared.
I also shared that the best way to ensure you are up to date with all the changes is to get support, which we can offer you through People Powered HR - This simple membership gives you everything you need to handle HR the right way. From compliant plug and play resources to expert answers, youâll have the tools and support to make smart people decisions - and finally feel in control.
You can see all the details and join us here: https://www.peoplepoweredbusiness.com.au/pphr
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 278 of the People Powered Business Podcast.
Happy new financial year â how is the middle of the year feeling for you?
I for one am feeling tired, cold and a little bit over it all â and Iâm getting the same vibes from my clients â both in terms of how they are feeling, and how their teams are feeling.
So today weâre talking about the mid year motivation slump.
Weâre going to start by looking at why motivation wanes at this time of year. Then weâll get into why itâs important to give your team a motivation boost right now and why a mid year reset is a great idea then Iâm going to share 3 mid year motivation boosters that will help you and your team.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 277 of the People Powered Business Podcast.
Today we are joined by Kate Russell from The Huddle for a discussion on dealing with conflict in the workplace.
Kate is the Founder of The Huddleâa business built on deep listening, emotional safety, and the belief that conflict can be transformative, not destructive.
Sheâs not a lawyer, nor does she have a masterâs degree in conflict resolution. Kate does have over 30 years of lived, professional experience navigating some of the most emotionally complex and high-stakes environments you can imagineâfrom child support and family services to workplace conflict and leadership breakdowns.
Kate has worked with people in crisis, in silence, in fury, in heartbreakâand she has walked beside them without flinching. Not to fix them. But to hear them. To reflect them. To help them find their way back to themselves and each other.
Kate created The Huddle for leaders and teams who are ready to have real conversationsâthe kind that heal fractures, build trust, and reshape culture from the inside out.
Her approach blends conflict transformation, trauma-informed practice, emotional intelligence, and good old-fashioned human decency. She is noy here to tell people what to do. She is here to help them listen better, lead better, and live betterâat work and beyond.
If youâd like to connect with Kate her website is: https://www.thehuddle.net.au/
Or connect with her on LinkedIn here: https://www.linkedin.com/in/conflictcoachandteambuilder/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 276 of the People Powered Business Podcast.
This week we are looking at your critical end of financial year compliance updates.
We start by taking a look at what happens on the 1st July 2025 including the National Minimum Wage increasing by 3.5% to $24.95 per hour or $948 per week. in addition the Modern Award minimum rates increasing by 3.5% from the first pay period on or after 1 July.
This is the time to be checking those Individual Flexibility Agreements and Annualised Wage Agreements to ensure youâre still passing the better off overall test.
Finally we have the Super Guarantee increasing to 12% on 1 July as well.
Then we look at some of the key changes you may have missed in the last 1-2 years including wage theft criminalisation which came into effect 1 January 2025, the changes to the definition of Casual Employment and the new casual conversion pathway. Of course there is the ongoing contractor debate â but do your contractors meet the new definition? We touch on the Respect at Work Act and your positive duty obligations and of course the right to disconnect.
We sum up by looking at whatâs coming in terms of further changes. This includes the final piece of the right to disconnect laws, the current Gender Undervaluation decisions, the likely ban in non compete clauses and what else might be in store.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
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Hello and welcome to Episode 275 of the People Powered Business Podcast.
This week we have a brief but important technical update for you after the Fair Work Commission announced its decision around the National Minimum Wage increase effective 1 July.
This year we have a 3.5% wage increase being applied to the National Minimum Wage and all Modern Award Minimum Wages effective 1 July 2025.
But really, in the scheme of the changes happening in the Industrial Relations legal landscape over the last 2 years, this isnât the biggest change we need to ensure weâre across.
We have yet another increase to Superannuation on the 1st July 2025, and of course the final implementation phase of the Right to Disconnect laws in August 2025.
This is on top of the last 12 months significant changes to the casual employment definition, the new pathway for casual conversion and the constantly murky area of employees vâs contractors conundrum â all of which employers are still struggling to grapple with.
The reality is, as an employer it is our responsibility to proactively keep up with these changes, so if youâre not across them, now is the time to get support and ensure your business is not at risk.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, The People Powered Community, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 274 of the People Powered Business Podcast!
Today we are talking about probationary periods. What they are, why so many businesses get it so wrong in using them effectively and how to leverage them better.
Legally, the concept of probation isnât defined in the Fair Work Act. What matters instead is the âminimum employment periodâ, which is 12 months for businesses with fewer than 15 employees or 6 months for businesses with 15 or more employees.
During this period, employees canât make an unfair dismissal claim â which is why itâs often confused with âprobation.â
BUT â if you donât manage this properly â you can still face general protections claims, adverse action issues, and more. The employment contract wording is critical to protect you here.
An Invitation
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Hello and welcome to Episode 273 of the People Powered Business Podcast!
Today we are joined by special guest Dr Shae Wissell from Re:Think Dyslexia.
Dr. Shae Wissell is a thought leader, researcher, and internationally recognised advocate for adults with dyslexia and neurodivergence. A certified practicing speech pathologist, she holds a Master of Public Health and Health Administration and a Doctor of Public Health.
With extensive experience in health, not-for-profit, and social enterprise sectors, Shae directs re:think dyslexia and founded the chair of the Dear Dyslexic Foundation, leveraging her lived experience and diverse expertise to provide coaching, advocacy, and workforce solutions.
Her research focuses on the lived experiences of Australian adults with dyslexia, examining social inequalities in healthcare, education, employment, relationships, and mental health. A published author and presenter, Shaeâs work has been research has been recognised locally and internationally. Shae recently published her second book based on her research and lived experiences Dyslexia: Insights into the hidden disability In and Out of the Workplace.
As a coach, Shae empowers dyslexic individuals and entrepreneurs to achieve their goals through empathetic and impactful coaching. She also advises workplaces on creating inclusive environments and shaping policies and training programs to maximise the potential of neurodiverse employees.
If youâd like to connect with Shar, you can find her website here:
https://rethinkdyslexia.com.au/
Or connect with her on LinkedIn here: https://www.linkedin.com/in/dr-shae-marie-wissell-b95aaa31/
To contact their helpline call: 1800 13 63 27
An Invitation
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Hello and welcome to Episode 272 of the People Powered Business Podcast!
Today we are getting a little technical and unpacking a recent announcement and decision from the Fair Work Commission in relation to the Gender Undervaluation Review.
In this episode we will look at whatâs changing â for sure, what is on the table to change, when will we know more and whatâs coming next?
What we know is changing, for sure is the minimum pay rates for Pharmacists, including Pharmacy Interns, covered under the Pharmacy Award. They are getting a 14.1% pay rise, in 3 phases, starting 30 June 2025!
Also on the table are a number of provisional recommendations relating to the Health Professionals and Support Services Award, the Social, Community, Home Care and Disability Services Award, the Childrenâs Services Award and the Aboriginal and Torres Strait Islander Health workers and Practitioners and Aboriginal Controlled Health Services Award.
These provisional recommendations include changes to classification structures, simplifying of awards and significant minimum wage increases.
So, when will we know for sure about these provisional changes? The Fair Work Commission is currently planning to list conferences with interested parties â so we will know more in the coming months.
An Invitation
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Hello and welcome to Episode 271 of the People Powered Business Podcast!
Have you ever felt like your team is⌠almost great?
Youâve hired well, youâve delegated, yet youâre still stuck in the weeds.
Itâs not that they donât care â but youâre still the one they lean on for every answer, decision, direction.
So if youâve built a capable team⌠whatâs missing?
Today we are unpacking The 3 Things Your Team Needs From You â but Wonât Ask For
The first is Clarity
Not just what to do, but why, when, and how success will be measured. Without this, they hesitate, double-check, or avoid taking initiative.
The Second is Structure (and rhythm)
Teams thrive on predictable systems â not daily chaos. When you lead âon the fly,â your team feels just as disorganised as you do.
The Third is Boundaries
The team need you to say no, make decisions, and draw lines â not always please, fix, or say yes. Your people want to grow â but canât if youâre always swooping in.
This isnât about being tougher or working harder. Itâs about having a leadership rhythm your team can rely on â so youâre not at the centre of every fire. What your team needs isnât more of you â itâs the right version of you, showing up with clarity and structure.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 270 of the People Powered Business Podcast!
Today weâre talking about how to shift from Chaos to Clarity with Small Shifts That Make a Big Impact on Your Team.
We start with discussing why big changes arenât the answer. Most business owners think they need more systems, a full restructure or to hire a unicorn when things arenât going to plan with their team. Often itâs not a structural problem â itâs a leadership rhythm problem.
So Iâm sharing 3 small shifts that can have a bigger impact than one big change.
- Shift #1: Get Clear on Roles
- Shift #2: Introduce a Weekly Rhythm
- Shift #3: Set and Share Expectations Out Loud
These changes are not just shifting what you do â youâre shifting how you lead. These changes build trust with the team and remove their reliance on you.
An Invitation
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Hello and welcome to Episode 269 of the People Powered Business Podcast!
Today we are talking about understanding your Boss Type.
Understanding this is something that most business owners overlook⌠and itâs the reason so many people feel like theyâre constantly fixing things, chasing people, and wondering why their team still leans on them for every little decision. The way you naturally lead â your Boss Style â is either helping your team step up⌠or keeping them stuck.
Today we are going to unpack why knowing your style matters. Then Iâm going to share the 4 Boss Type Profiles that I have developed after working with thousands of business owners and finally Iâm going to share why I thought this was an important conversation to have.
This is not about changing who you are. Itâs about leveraging your leadership superpowers and filling the gaps.
An Invitation
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Hello and welcome to Episode 268 of the People Powered Business Podcast!
In this weeks episode Iâm chatting about why you might still find yourself doing everything â even though youâve hired a team.
We start by looking at the common misconception we have that more people will immediately reduce our workload. In fact the opposite can be true. More people can often mean more work when we havenât hired the right people, for the right roles, and created the right structure.
The key to having a business that delivers success and freedom to you, the business owner, is the right team (not just any team) and this includes the right team structure.
When we get that wrong â we end up building a team which has a dependency issue â a dependency on us. And this can sometimes be exacerbated when we are a natural control freak.
In truth, the real issue might just be us â not because we are intentionally sabotaging things, because this is new, this we need to learn, we are often modelling off poor examples, or big business â and it doesnât work.
We need to learn to lead our teams, we need to learn how to be a boss. How we show up to lead our people is everything â but so often we are flying blind â because there isnât a playbook.
So instead, we avoid structure and clarity because we think people want autonomy â and they do! But itâs a balance, our people also want to know whatâs expected of them.
The consequences of these patterns going unchecked, when your team are dependent on you - you become the bottleneck: and that leads to a negative impact on business growth, personal burnout, and poor team morale.
It leads your team to feel micromanaged, and that stifles creativity, innovation, initiative â they end up being less autonomous, less productive and less willing to be solutions focused.â
So whatâs the solution? Itâs time to level up as a boss and leader. Create structure, provide clarity, become the âbossâ that your team want you to be.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 267 of the People Powered Business Podcast!
Today I am sharing a conversation I had with Juliet Robinson over on our Grow Your Influence podcast about the power of owning the problem as a leader in our business.
Weâve all had that feeling when someone behaves badly: maybe if I just leave it, they will sort themselves out/the problem will just go awayâŚ
Juliet and I talk about an example of a client who knew they needed to deal with a toxic person in their team but had been avoiding the issue. As soon as they decided to deal with the person, they felt so much better about themselves. The teamâs morale was almost instantly improved and the manager gained so much confidence from realising their response didnât need to be perfect, they just needed to need to do it.
We talk about the importance of leaders being aware of boundaries, both personally and within the team, and tackling issues directly when people are pushing those boundaries.
As managers we can feel overwhelmed when someone on our team is behaving badly and their negativity starts to infect the team. It can be tempting to hope that they will realise they are being unreasonable and start behaving better. The reality we talk about in this episode is that our team is watching to see how we deal with these things and whatever we do gives them signals about whatâs ok. We will also feel better about ourselves when we deal the situation.
If you find yourself in this situation, remember you just need to take small steps. Plan a first conversations and be clear about what you want to change. It is your role as a leader to deal with difficult people, both within and beyond your team, and you will feel better when you do this.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 266 of the People Powered Business Podcast!
In this episode we are talking about the 80/20 rule and how it applies to your team.
There are two sides to this coin.
Firstly, are 20% of your people responsible for 80% of results in your business? Look around your team, who are you high performers? Who drive things forward? What would happen if they werenât there? As your teams grow, you may find yourself here â where a small portion of your team are responsible for a lions share of results. They might not the doing all the things, but without them things will fall apart. I want you to check in, are these people getting your time, attention and recognition?
Conversely, are 20% of your team taking up 80% of your time? The other way this shows up is in the opposite, where the bottom 20% are âproblem childrenâ and they are taking up 80% of your time. Youâre constantly training, mentoring, coaching, performance managing and course correcting. Itâs exhausting right?
So how can you adjust if you have one or both of these imbalances? Thatâs exactly what weâre chatting about in this episode.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 265 of the People Powered Business Podcast!
In this weeks episode we are chatting about the Federal Governments recent Budget announcement around their plan to ban non-compete clauses in employment contracts.
Today we will break down what non-compete clauses actually are and what they do, what is the Government saying they plan to do and what this means for your business.
Put simply, non-compete clauses are clauses in employment contracts that prevent an employee from working in competition with the employer after they leave. Also referred to as non-poach or restraint of trade agreements, they are largely designed, or at least in part to protect an organisations Intellectual Property and aim to protect the livelihood of the business.
The Federal Government recently announced their plans to ban these clauses from sometime in 2027. They have suggested the ban will employ to employees who earn under the high income threshold, currently $175 000.
So what does it mean? In reality these clauses have always been legally difficult to uphold legally â I learnt this the hard way. For now, no need to panic, but sure up your relationships with clients, do great work and remembers this is not definite yet.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 264 of the People Powered Business Podcast!
Today I have a question for you: What if I told you that your business could completely change with just ONE key hire?
So often I see business owners feel stuck in the day-to-day grind instead of leading.
Theyâre answering every question, fixing every problem, putting out fires.
They think hiring more people will fix it, but somehow, theyâre still overwhelmed.
If this is you, the truth is there is a missing piece on your team. Youâve got growing pains, you know that, but you donât know who to hire to solve it.
You could duplicate a role, and add another member to a key team, and that might stop the bottleneck there and let you service more customers.
You could create a role, and add skills to your team to improve your customer experience and reduce the need to outsource.
But neither of those solutions solve the key problem: they wonât stop you being overwhelmed, spending 10 hours + per week managing people and stuck in the weeds.
The role that will stop that is simple: itâs a buffer role.
In this episode I talk through the different types of buffer roles and which to consider when.
An Invitation
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Hello and welcome to Episode 263 of the People Powered Business Podcast!
Today we are joined by special guest James Brown from BizTech Guru to talk all things systems and processes in your business.
James is a Certified Master SYSTEMologistÂŽ | SME Technology Expert | Time-Saving Specialist | Business Systemisation Pro.
James stands at the forefront of business operation simplification, with a rich 20-year history spanning from manufacturing to tourism, currently specialising in construction and building trades.
Through his venture, BizTech Guru, he introduces business owners to SYSTEMology and works closely with David Jenyns, the founder of systemHUB and the SYSTEMology movement, diving deep into the methodology and building out course curriculums.
James has presented to over a thousand people about SYSTEMology and has worked directly with over a hundred business owners himself to implement this methodology.If youâd like to connect with James, you can find his website here:
https://www.biztechguru.com.au/
Or connect with him on LinkedIn here: https://www.linkedin.com/in/systemologist/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 262 of the People Powered Business Podcast!
Today I have a question for you: is fear holding you back as a leader within your small business?
Fear of hiring the wrong person;
Fear of having that difficult conversation;
Fear of failure;
Fear of change, and technology;
Fear of delegating;
Fear of staff doing the wrong thing.
When fear shows us for us as business owners it holds us back, our team back and our business back.
In this episode we look at where fear is showing up for you, the impact it is having and I share some strategies that you may want to consider if youâre stuck in fear.
Also mentioned in todayâs episode is my Power Boss private mentoring â if youâd like to know more click here:
https://www.peoplepoweredbusiness.com.au/powerboss
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello and welcome to Episode 261 of the People Powered Business Podcast!
Today we are talking about employee appreciation, and the celebration of Employee Appreciation Day on the 7th March 2025.
In this episode we are discussing why appreciation is so important, some creative ways you might want to celebrate your people on Employee Appreciation Day and why itâs important to recognise and celebrate our people all year round.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â The People Powered
Business Community. Click here to join us.
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Hello and welcome to Episode 260 of the People Powered Business Podcast!
In todayâs episode of the podcast, I have another tech tip for you.
Today weâre talking about job boards, specifically Seek, and the various features available to help you hire staff for your business.
In this episode I am taking a closer look at Seekâs screening questions function, and how you can use this effectively to help you screen applicants and remove the overwhelm which can sometimes happen when you get a large volume of applications.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join us.
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Hello, and welcome to Episode 259 of the People Powered Business Podcast!
In todayâs episode Iâm joined by Angela Counsel of Embrace Menopause â and you guessed it, weâre talking about menopause in the workplace.
Angela Counsel is a leading Naturopath, Kinesiologist and Mindset Coach who specialises in helping women to navigate their menopause transition with ease. She is on a mission to spread the word that menopause does not have to be a tough time in life, in fact it can be a time of stepping into your wisdom and falling in love with yourself and your life.
Angela ran her own successful natural therapies clinic in Sydney, The Ambaa Tree for 10 years, and for the past 7 years has continued to consult on-line with her clients as well as running regular retreats and womenâs circles. She is also a self-published author of the book Secret Mumâs Business which reached #1 status on Amazon in the Health & Lifestyle and Business categories.
Angela has been featured in several magazines, television and radio programs including Prevention, Good Health, Channel 7âs The Morning Show and Channel 10âs The Project, 2UE & 3AW Radio, Nature Spirit Speaks, Casey Radio 97.3 and many other podcasts and radio shows.
Angela is a mum, a wife, a daughter, a sister, a friend, a dog owner, in addition to being a naturopath, a kinesiologist and a business owner.
To access Angelaâs free workshop, simply click here - https://angelacounsel.com/register_7dhr/
To connect with Angela:
Website: https://embracemenopause.com.au/
LinkedIn: https://www.linkedin.com/in/angelacounsel/
Or you can find her at @angelacounsel on Facebook, Instagram and YouTube
In todayâs episode of the podcast, Iâm sharing some personal experience stories about the worst ever interview questions Iâve been asked!
In this episode I discuss why the quality of the questions we ask at interview count so much, and how the quality of the questions determine the quality of the information we gain from applicants.
I then share 5 thought starters to help you when thinking about when curating your questions for any interviews you may be conducting.
Finally, I share the worst types of questions I think you can ask, and offer some reframes as to what you might want to ask instead.
If youâd like to ask questions or start a discussion about interview questions, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â The People Powered Business Community. Click here to join.
us.
Hello, and welcome to Episode 257 of the People Powered Business Podcast!
In todayâs episode I am sharing 3 common but completely avoidable hiring mistakes that businesses make.
The 3 big mistakes are:
Lacking Clarity â when you are not clear on the specifics of the role, and the ideal applicant you are looking for, itâs impossible to attract the right people, and repel the wrong ones;
Rushing the Process â not putting appropriate time, energy, expertise and resources into a recruitment project is another common mistake. Hiring well takes time, knowledge and energy.
Failing to Reference and Background Check Effectively â quality reference checking processes remain the most effective way to assess a candidates work history, but few people do them effectively.
These are certainly not the only hiring mistakes, but they are three of the most common, and as you can see they are all easy to avoid.
An Invitation
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here - https://www.facebook.com/groups/hrsupportaustralia
Hello, and welcome to Episode 256 of the People Powered Business Podcast!
In todayâs episode I am bringing you an excerpt from a best of episode of the podcast â today I am sharing my proven framework for effective resume screening.
The thing is, when we are short on applicants for a role, our usual screening methods tend to go out the window, and as a result we donât shortlist effectively, which means we are at risk of making poor hiring choices. And what I know to be true is that you canât outrun a bad hire.
So whether you have 5 applications or 5000 effective screening is essential, and this 5 step framework is super simple to follow and will keep you on track for great hiring choices.
If youâd like to ask questions or start a discussion about note taking, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Also mentioned in todayâs episode was a great clarity creating exercise â The Clean Slate Exercise, you can take a listen to that episode here:
https://www.peoplepoweredbusiness.com.au/blog/clean-state
Hello, and welcome to Episode 255 of the People Powered Business Podcast!
In todayâs episode I am bringing you the first of our tech tips for 2025. Each month Iâm going to be dedicating one episode to sharing with you how you can leverage new technologies to help with your HR.
Today we are looking at how you can use AI to help with your recruitment campaigns, and Iâm focusing on specifically how I have seen Chat GPT used effectively.
The 5 ideas I share are using Chat GPT to:
- Help you write or improve your job descriptions;
- Write your job ads and ensure they are compelling;
- Craft direct outreach or head hunting messages;
- Draft interview questions;
- Create a candidate communication plan.
This is far from an exhaustive list, but these are all ideas that will save you time and stop you staring at the blank screen.
So, how are you using AI to help with your recruitment campaigns? Iâd love to know.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join here - www.facebook.com/groups/hrsupportaustralia
Hello, and welcome to Episode 254 of the People Powered Business Podcast!
In todayâs episode Iâm joined by Lexi Smith, Founder and Financial Coach with Moneyvine.
Lexi helps individuals and couples gain clarity, create a plan and take confident steps with their money.
In 2020, after a decade as a Financial Adviser, she side-stepped into Financial Coaching.
She has an energetic ENTP personality, which gives her a knack for problem solving and offering fresh perspectives.
Lexiâs team sessions focus on optimising cashflow - boosting income, understanding expenses and finding ways to improve your financial trajectory.
To connect with Lexi:
https://moneyvine.com.au/
https://www.instagram.com/moneyvine.au/
https://www.linkedin.com/in/lexi-smith-moneyvine/
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 253 of the People Powered Business Podcast!
In todayâs episode Iâm following up on last weeks episode where is shared 5 strategies to help set your team up for success in 2025. Today I am sharing my top predictions for your team for 2025.
My 5 top team predictions are:
Job mobility will be on the rise: for a range of reasons, I believe we are heading into a season where more employees will be looking to change employers â this may be good news for you if recruitment has been tough for the last couple of years.
Increase in the use of AI and associated technology: weâre already seeing job applicants actively using AI in their application process â so your hiring skills really need to be on point right now. But on the flip side, how can your team leverage these tools to help them at work?
The right to disconnect implementation will be closely watched by your team. If you havenât yet put any thought into the practical implementation of this new legislation now is the time.
Focus on wellbeing at work will increase, and I expect this will ultimately become a non negotiable expectation of employees.
Employee expectations will continue to increase. People are no longer looking for âjust a jobâ â they want to feel part of something bigger, like they are contributing and adding value, that they are valued. They want to work for purpose and values led businesses â and they will move if their expectations arenât being met.
So, what about you? What are your team predictions for 2025? Iâd love to know.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 252 of the People Powered Business Podcast!
Happy 2025 to you! Iâm wishing you all a wonderful start to this year.
In todayâs episode Iâm sharing 5 strategies to help set your team up for success in 2025.
Specifically, weâre looking at:
- Setting Clear Goals and Expectations â both at a team level and for your individual team members.
- Setting Up Effective Communication Protocols â including having the right meetings, with the right structure and cadence.
- Professional Development and Fostering a Workplace Learning Culture. This includes not only structured training and development programs, but also simper things like knowledge sharing.
- Leveraging Artificial Intelligence (AI) and encouraging your team to use AI tools to improve efficiencies in their roles.
- Implementing Workplace Well-being Initiatives. Business who can do this effectively in 2025 will have the edge when it comes to attracting, engagement and retention of great talent.
So, what actions will you be taking to set your team up for success in 2025? Iâd love to know.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 251 of the People Powered Business Podcast!
In todayâs episode I am sharing a conversation which we had over on the Grow Your Influence podcast, where my cohost Juliet Robinson and I were talking about dealing with difficult people at work â in fact itâs one of our most popular episodes ever!
We waste so much time and energy dealing with people who behave badly. Often we put the conversation off for as long as possible and sometimes we avoid these conversations altogether. What we know is that avoiding dealing with difficult behaviour is not going to change anything. As leaders, there are some simple things we can do to connect with and manage difficult people, particularly if they are on our team. Starting with a plan is important and what you role model for your team gives them an idea for how they can also deal with these situations. We give you our top tips for dealing with these difficult people.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 250 of the People Powered Business Podcast!
Today we are celebrating 250 Episodes đĽł
To celebrate, Iâm recapping our top 10 most listened to episodes, and one takeaway from each. Here is the list:
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10 â Why KPIâs are Critical to Team Success (Episode 122)
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9 - Why Hiring (and holding onto) the Wrong People Impacts Team Morale (Episode 159)
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8 â How To Motivate Disengaged Employees (Episode 116)
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7 - Document, Document, Document! (Episode 129)
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6 - The 2 Types of Motivation (and why you can't have one without the other) (Episode 127)
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5 - Competing with Sign On Bonuses and Other Hiring Tactics (Episode 126)
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4 - Engaging a Recruiter - What You Need to Know First (Episode 124)
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3 - 3 Reasons Your Employees Motivation Might Be MIA (Episode 125)
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2 - Using Psychometrics in the Recruitment Process with Charissa Lim (Episode 128)
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1 - The 5 Step Framework to Screening Resumes in a Competitive Market (Episode 130)
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 249 of the People Powered Business Podcast!
Wow! Isnât December just the gift that keeps on giving?
In todayâs episode Iâm bringing you a raw and honest conversation about what Iâm noticing right now â because it is utter chaos!
There are big decisions being made, huge reactions, overwhelm and high stress.
Today I share with you that one of my secret super powers is seeing patterns â seeing patterns in lots of ways, but particularly around patterns of behaviour.
What I see is that there are often common themes, and when I see them showing up, I know itâs not just these few people I might have spoken to that week, itâs a broader trend.
What Iâm seeing right now is quite high stress â zero tolerance, lack of resilience. Iâm seeing successful business owners wanting to fire their whole team and just throw it all in. Itâs very reactive, not responsive, not proactive. And there are lots of reasons.
So today Iâm talking about what Iâm seeing and why it might be happening with business owners right now and how it impacts you as a leader and what your team see.
Iâll also share some strategies and hacks to get you get this through this silly season with your sanity in place.
If mentoring, coaching and support to master this mental game of being the boss is something youâre interested in, check out Power BOSS private coaching and mentoring here:
https://www.peoplepoweredbusiness.com.au/powerboss
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 248 of the People Powered Business Podcast!
Can you believe itâs already December?
Iâm excited because inside our People Powered HR community, November is Planning Month!
I really believe this is the best time of year to work on your 2025 plans â because letâs face it â none of us will do it in December, and if we wait until January weâll be in February before we put our plans into action.
Over these 3 episodes weâre talking planning. Last week we spoke about your 2025 business protection plan, and the week prior we focused on your 2025 resource plan, today we are getting into your retention and motivation plan and why you actually need to start this side of Christmas.
In todayâs episode we are looking at:
- Why starting now, before the Christmas break is incredibly important;
- Some ideas of key elements of a retention and motivation plan â and how you can get creative with this;
- The importance of aligning individual goals and objectives with business goals to create true engagement.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 247 of the People Powered Business Podcast!
Can you believe itâs already November?
Iâm excited because Inside our People Powered HR community, November is Planning Month!
I really believe this is the best time of year to work on your 2025 plans â because letâs face it â none of us will do it in December, and if we wait until January weâll be in February before we put our plans into action.
Over these 3 episodes weâre talking planning. Last week we spoke about your 2025 resource plan, today we are getting into your HR compliance business protection plan, and finally next week we will be talking about your engagement and motivation plan.
In todayâs episode we are looking at:
- Why being across your compliance obligations is more important now
- than it has been before, and why sticking your head in the sand is
- definitely not the solution;
- The key elements you want to be considering in creating your compliance and protection plan;
- How to go about creating your compliance to do list.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 246 of the People Powered Business Podcast!
Can you believe itâs already November?
Iâm excited because Inside our People Powered HR community, November is Planning Month!
I really believe this is the best time of year to work on your 2025 plans â because letâs face it â none of us will do it in December, and if we wait until January weâll be in February before we put our plans into action.
Over the next 3 episodes weâre talking planning. Specifically in todayâs episode weâre talking about your 2025 resource plan, next week weâll get into your HR compliance business protection plan, and finally your engagement and motivation plan.
In todayâs episode we are looking at:
- The fact that the team that got you to where you are no, may not
- be the team to get you where you want to go in business â and thatâs ok!
- I showed you how to create clarity with your ideal team structure through the Clean Slate Exercise; and finally
- We looked at your 2025 dream team hiring plan.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 245 of the People Powered Business Podcast!
Today on the podcast Iâm joined by Ryan Griffin, MD of Chunky Duck, to talk about leading and managing a remote team.
Like many of us entrepreneurs, Ryanâs journey to his current business has not been a straight line. Initially a professional baseball player, he returned to Australia ready to start his career in digital marketing. He worked for many years in marketing agency before turning to scuba diving and juggling freelancing. As Covid hit he went all in on his own digital agency â now known as Chunky Duck.
In todayâs discussion Ryan shares the benefits and challenges of managing a remote team, some of the great initiatives he has put in place to create connection and enable collaboration, and why he thinks itâs a great move in terms of attracting and retaining the best possible people.
If youâd like to connect with Ryan you can find him on LinkedIn here, or head over to Chunky Duck to check out their work.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello, and welcome to Episode 244 of the People Powered Business Podcast!
Can you believe itâs already November? The year is flying by, and here we are with another important topic for business owners just like you.
In todayâs episode, weâre diving into an area thatâs critical but often misunderstood: redundancies.
Recently, Iâve been hearing about a surge in redundancies, especially in business groups, networks, and conversations with peers. But the big question is â are all of these redundancies legitimate, or are they sometimes being used as a workaround for performance issues that should have been managed differently? In this episode we explore why itâs so essential to get this right and discuss the real reasons for this trend.
Inside our People Powered HR community, each month we focus on a specific theme from The P.E.O.P.L.E Pathway. Octoberâs focus was on âExitâ â a challenging but necessary part of business and people management.
The reality is that people will exit our business, whether we choose to exit them or they resign. If we need to exit someone from our business, a redundancy may well be a valid way to do this, but we need to understand when and how they should be used. So today, Iâll share three key insights to help you navigate redundancy in a way thatâs both compliant and compassionate.
In This Episode:
What is a Redundancy and When is it Genuine?
Redundancy is not as simple as many think. According to the Fair Work guidelines, redundancy is genuine when an employer no longer needs a role to be performed by anyone â not just one person â due to reasons like new technology, restructuring, or closing of operations. But hereâs the critical part: redundancy cannot be used as a substitute for poor performance management. Following the correct consultation process, especially if employees are covered under awards, is a requirement to avoid the risk of unfair dismissal claims.
The Difference Between Redundancy and Performance Management
Iâve observed that some employers, especially during slower business periods, may attempt to label dismissals as redundancies. Often, this is because performance issues were allowed to continue unchecked, making redundancy seem like a convenient solution. However, if not managed properly, this can lead to costly repercussions, including redundancy pay in small businesses or even an unfair dismissal claim. Itâs essential to distinguish between a genuine redundancy and cases where performance management should be applied.
Top Tips for Exiting a Staff Member with Integrity and Care
Exits are never easy, but there are ways to make the process smoother for all involved. First, get comfortable having difficult conversations, and address performance concerns early. Use the probationary period to its fullest extent, keeping minimum employment standards in mind. Practise compassion and approach every exit with honesty and facts, avoiding emotional responses. And finally, donât be afraid to get help â navigating exits properly can protect your business and uphold dignity for all parties.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
And as I mentioned, if youâd like to learn more about People Powered HR, you can get all the details and join us by clicking here.
Hello, and welcome to Episode 243 of The People Powered Business Podcast!
In today's episode, weâre exploring a topic that is no longer just a ânice-to-haveâ for organisations but an absolute necessityâworkplace flexibility. Weâve touched on some of the legalities and frameworks before, but today, weâre going to dive deeper into why flexibility is a critical component of retaining top talent.
What Weâll Cover
Last week, we revisited the foundations of workplace relations laws, including the National Employment Standards (NES), and one of the cornerstones of these laws is the right to request workplace flexibility. Interestingly, in our Facebook Group, a recent discussion around a redundancy situation brought up some really important questions around flexible working.
So, today weâll address key aspects of workplace flexibility, including:
Understanding the legal side of flexibility â what the NES says about requests for flexible work.
Why flexibility is so important to employees â itâs more than just a perk, itâs an expectation.
The business case for flexibility â why offering it is essential for attracting and retaining talent, improving morale, and boosting productivity.
What Does Flexibility Mean Under the NES?
Under the National Employment Standards, certain employees, like parents or caregivers, have the legal right to request flexible working arrangements. This can involve changes to working hours, work patterns, or even the location of work (e.g., working from home).
Eligible employees need to have been with the employer for at least 12 months, and these requests must be related to specific circumstances such as being a parent of school-aged children or younger, being a carer, living with a disability, being 55 or older, being pregnant, or supporting someone experiencing family or domestic violence. There are clear guidelines around how these requests should be made and how employers are required to respond.
Why Flexibility is Vital to Employees
Flexible working arrangements are no longer seen as a luxury; for many employees, theyâre a dealbreaker. According to a recent HRM article, 78% of employees wonât consider working for a company that doesnât have a formalised flexibility policy. In fact, almost half of the candidates surveyed said theyâve declined job offers due to a lack of flexibility.
This shift in employee expectations highlights how crucial it is for businesses to adapt. Flexibility isnât just about working from home; it can encompass working hours, patterns, and arrangements that cater to individual needs.
The Business Case for Flexibility
If youâre looking to attract and retain top talent, offering flexibility is a must. Itâs not just about ticking a box â it has real, tangible benefits for businesses:
- Improved employee engagement: 61% of employees report feeling more engaged at work when they have flexible arrangements in place.
- Increased productivity: When employees can work in ways that suit their personal lives, productivity often gets a boost.
- Better morale: Flexible work has been shown to reduce stress, burnout, and absenteeism, which creates a more positive work environment.
- Cost savings: From lower office costs to fewer lost workdays, businesses that offer flexibility often see financial benefits.
Thereâs also the principle of reciprocity, as highlighted by Robert Cialdini in his work on persuasion. When businesses offer flexibility, employees tend to respond with increased loyalty and effort, creating a win-win for both parties.
Beyond Location: Thinking Creatively About Flexibility
When we think about flexibility, itâs easy to focus only on working from home. But flexibility can take many forms. It could mean adjusting hours or work patterns, like offering a 4-day work week or compressed work schedules. The key is to think creatively and tailor flexibility options to suit both the needs of the business and its employees.
Final Thoughts
As you can see, workplace flexibility is far more than a trendâitâs a critical component for any business that wants to thrive in todayâs competitive market. By understanding the legal framework, recognising its importance to employees, and building a strong business case for it, you can create a work environment that attracts and retains the best talent while boosting engagement and productivity.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join here: https://www.facebook.com/groups/hrsupportaustralia.
Hello and welcome to Episode 242 of The People Powered Business Podcast.
Today weâre diving into a fundamental piece of legislation that every small business owner in Australia needs to be aware of: the National Employment Standards, or NES.
If youâve ever wondered what your minimum obligations are as an employer, or if you want to make sure youâre compliant with Australian employment laws, then todayâs episode is for you. Weâll cover what the NES is, what it means for your business, and why itâs critical to understand the rights and entitlements of your employees under this legislation.
We start out by zooming up and taking a big picture look at the NES and where it fits into the industrial relations system, including who these minimum entitlements apply to.
We then take a deep dive into the 12 entitlements.
Finally I share some of the most common misconceptions I hear and share why compliance is so important for your business.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 241 of the People Powered Business Podcast!
Today we are bringing you a discussion from the archives, that we featured back on Episode 128 of the podcast, and that has proven to be one of our most popular episodes yet!
In this discussion I am joined by Charissa Lim of Impact Persona to chat all things Psychometrics Assessments, especially in the recruitment process.
Charissa is a Certified Behavioural Consultant and DISC advocate whoâs passionate about helping businesses gain first-hand insights into the people's behavioural traits through one of the world's most popular personality profiling tools.
She's on a mission to save businesses and hiring managers time and money - especially those who find psychometric assessment reports complex and not to mention, costly.
Working with hiring managers, recruiters and career coaches, Charissa has created a variety of bespoke DISC reports that are not only cost-effective but are also very simple to digest.
People come with different personalities. Charissa's goal is to harness the power of DISC Profiling to help her clients make informed hiring decisions, and identify the most ideal candidates that would best fit the business culture or role requirements.
If youâd like to contact Charissa you can reach her on LinkedIn here:
https://www.linkedin.com/in/charissalim/
Or via her website:
https://www.impactpersona.com.au/
If youâd like to ask questions or start a discussion about using psychometrics in the workplace, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 240 of The People Powered Business Podcast.
Today we are continuing the conversation on performance reviews, but shifting to a sightly more practical, and sometimes challenging element of the review process â setting Key Performance Indicators â or KPIs as part of the review.
In this discussion I unpack the synergy between KPIs within Position Descriptions and at review time, and how they are both important.
We then look at the SMART goal setting framework as a great model to create KPIs using. Ensuring KPIs are specific, measurable, achievable, relevant and time bound is essential to crafting KPIs that are clear and aligned to the role, the individual and the business objectives.
Finally we discuss the importance of engaging employees in the KPI setting process to give them ownership over their goals and help to engage them in the future direction of their career.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 239 of The People Powered Business Podcast.
Today we are continuing the conversation on performance reviews, but today we are focusing on retention â and looking at how conducting effective performance reviews improves retention and reduces turnover.
We kick off this episode by taking a look at some of the ways reviews create engagement and ultimately this drives improved retention. We look at reviews as development opportunities and aligning the right development plans with individuals career goals and objectives. We go on to look at the role of reviews in succession planning in your business and how it can highlight training and development requirements.
Finally we look at the feedback you receive as a business owner or manager in review meetings, and how taking this feedback and information to create positive change in your business plays a role in improving retention.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 238 of The People Powered Business Podcast.
Today we are continuing the conversation we started last week on performance reviews, but today we are focusing on timing â and looking at how often you should be doing performance reviews.
We start today's episode by discussing how the regularity of reviews impacts engagement and productivity. I shared some statistics and data to help demonstrate this including:
An article from Cultureamp that found that âcompanies that conduct effective performance reviews are 30% more likely to meet their financial goalsâ.
Research from Gallup that found that â80% of employees who have received meaningful feedback in the last week are fully engagedâ
And finally an article from Smartcompany referencing Gallup research that showed that conducting performance reviews boosts productivity by 56%!
We then looked out how to choose the right cadence and timing cycle for reviews in your business. The thing is, there is no one-size-fits-all approach to performance reviews, factors like your business size, industry, and team dynamics will all impact and dictate the cadence.
Finally we discussed whether you can do reviews too often, and what review fatigue looks like.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 237 of The People Powered Business Podcast.
Today we are tackling a topic that I know many business owners struggle with, and that is conducting effective performance reviews.
Maybe you can relate. Perhaps youâve found that your reviews arenât very meaningful, or that you want it to be consistent â but time constraints get in the way. Maybe you arenât sure what questions to ask, or you have managers in your business that need training on how to do them. Like many people you may be worried about how to do reviews that donât result in a pay rise request, or you arenât sure how to give specific feedback. Letâs face it, we know reviews can be anxiety provoking for everyone involved.
So today I am going to share with you why reviews are so important, the 5 most common mistakes I see business owners make when it comes to conducting reviews, and Iâm encouraging you to take one action step towards implementing or improving your reviews.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 236 of The People Powered Business Podcast.
We talk a lot in business and leadership circles about our communication styles donât we?
About how we deliver our message, how we give feedback, the words we use, our tone, pace, timing.
We talk a lot about talking, but less about listening, so thatâs what weâre tackling today.
In todayâs episode we look at why listening effectively as a leader is so important, I unpack the 4 types of listening as discussed in this HRM article and we look at how to adapt and leverage your style and the different styles to the occasion.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 235 of the People Powered Business Podcast!
Today I am delighted to be joined by guest expert Stacey Hughes from Stacey Hughes Co to talk all thing Meta and LinkedIn paid ad campaigns for your recruitment projects.
Stacey spent years learning how to craft compelling recruitment ad campaigns via Meta in her Allied Health practices, and now specialises in working with business owners to learn how to run profitable ads through her Fab Ads Club.
In todayâs discussion we unpack:
- When Meta or LinkedIn ads can work for recruitment;
- The various strategies to consider;
- What types of content and visuals work best;
- Thinking about which platforms your ideal applicant is spending time consuming content on;
- What application processes work best;
- And much more!
If youâd like to connect with Stacey, her website is:
https://www.staceyhughes.co/homepage
Her Instagram handle is @staceyhughes.co
And you can find her on LinkedIn here:
https://www.linkedin.com/in/staceyhughes/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 234 of The People Powered Business Podcast.
Today we are answering a question from our listener Virginia who asks: "How do you pass on feedback regularly to let staff know theyâre doing good (other than saying that⌠it gets repetitive and seems⌠contrary?) What are appropriate ways to show your appreciation?â
What a great question! To help answer this I am going to zoom up and look at:
- What are the different types of feedback we should all be giving our teams?
- Explore the different ways to deliver any feedback;
- Discuss what we should be giving feedback on;
- Unpack when is the best time to give feedback
- Then weâll delve into the core of Virginiaâs question and discuss the different ways to show appreciation to your team members;
- And weâll finish of by discussing what matters to the employee when it comes to getting feedback.
Giving feedback is such an important part of a role as a leader within our business, and I loved this question because it focused on positive praise and appreciation rather than dealing with negative performance.
If you have a question youâd like me to answer in a future episode, simply email it to hello@peoplepoweredbusiness.com.au or join our Facebook Group â details below.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 233 of The People Powered Business Podcast.
Did you know that nearly 46% of new hires fail? Almost half! If you have ever been through a recruitment process for it only to end in disaster you will know the pain, frustration, cost and time associated with having to start the process again.
The good news is it doesnât have to be this way! By following a few fundamental tips that I share in this episode you can really simply increase the success of your recruitment project and hire the right person the first time for your business!
Join us in this episode as I share the 3 key ingredients to hiring success.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 232 of the People Powered Business Podcast.
Today we are taking a look at an important HR metric that every organisation should be measuring â employee turnover.
We start by defining employee turnover, and the different types of turnover we may want to measure.
We then look at why itâs such an important metric to measure, no matter the size of your business.
And then is share the simple way to calculate your current turnover rate.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 231 of the People Powered Business Podcast!
Today I am delighted to be joined by guest expert Ange Fragiacomo from Conscious Living Hub to talk Workplace Wellbeing.
Ange has over 20 years of experience in the wellbeing space, and is dedicated to supporting workplaces in enhancing their organisational wellbeing. Angeâs wholistic program offers an opportunity to assess current workplace practices, identify business needs, and evaluate team functionality. By fostering honest conversations and empowering organisations to find immediate solutions, Ange facilitates meaningful change at all levels.
If youâd like to connect with Ange you can visit her website here: https://consciouslivinghub.com.au/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 230 of the People Powered Business Podcast.
Today we are taking a look at yet another legislative change that is upon us â this time relating to casual employees.
We start by discussing what these key changes are including:
- The new definition of a casual employee;
- The fact that the contract is no longer king;
- The need to consider the totality of the employment relationship;
- The obligation of employers to get the engagement right from the outset;
- The new casual conversion pathway;
- Updates to the provision of a new Casual Employment Information Statement.
We then take a look at the risks, and incredible fines, that employers may face if they get this wrong.
Finally we discuss how these changes impact your current casual team members.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 229 of the People Powered Business Podcast.
Today we are answering another listeners question which is: what can I do when an employee is taking sick leave but I know they are not actually sick?
Sick and Carers Leave can be one of the trickiest types of leave to manage, and because it is a protected workplace right, there is often little an employer can do if they think an employee is using sick leave for other purposes.
In this episode we unpack what Sick and Carers leave is, and what the entitlement each employee has to this sort of leave.
We discuss an employers rights if they feel sick leave is being used inappropriately.
And finally we look at what we can do to protect our businesses around excessive and inappropriate sick leave usage.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 228 of the People Powered Business Podcast.
Today weâre chatting about something that I canât quite believe we have never discussed on the podcast â whether an employee should work through their notice period.
Today I discuss what notice period might apply and when notice needs to be provided, I share some thoughts on what your notice periods should look like and we cover off whether employees get to make their own decisions on their notice period and what should happen during this time.
Then we shift focus to whether you should have an employee work through their notice period, or pay them out in lieu. I share my considerations when making decisions about this, and that itâs something to very much consider on a case by case basis.
As always, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 227 of the People Powered Business Podcast.
Today I am sharing with you a conversation that Juliet Robinson (Big Goals) and I had over on the Grow Your Influence podcast a little while back.
Dealing with toxic employees, and navigating a workplace culture that has become toxic is something I get asked about often â and it can be incredibly stressful and challenging as a leader and business owner.
But there are things you can do to change a toxic culture, and thatâs what we share in this discussion.
Iâd love to hear from you, and how you have navigated challenges with toxic team members in the past. Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 226 of the People Powered Business Podcast.
Well we have hit the time of year where motivation tends to be low â so today weâre talking about giving your team a mid-year motivation boost with a mid-year reset.
Firstly Iâll chat about why motivation wanes at this time of year. From the high energy and enthusiastic start to the year, post Easter we always see a decline in motivation. Coupled with that itâs cold and miserable, weâre tired and on any given day every second person is sick!
And thatâs why itâs so important to give your team a motivation boost right now. You can rest assured if youâre feeling blah â your team are too! Focusing on motivating the team right now will certainly set you up for a better second half of the year and letâs face it, we all need something to focus on and look forward to.
We wrap up this episode with my sharing some of my favourite mid year motivation boosting strategies and tactics.
But Iâd love to hear about what youâre doing to motivate your team mid year, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 224 of the People Powered Business Podcast.
Today I am bringing you an end of financial year compliance wrap up.
This time of year is always an important time for finance people, itâs often less of an issue for our HR matters. But not this year.
The absolute flux of change thatâs happening right now in regards to compliance obligations is unprecedented and Fair Work have made it clear that not knowing is not an excuse to fail to comply with your obligations as an employer.
So today we look at the key changes that have occurred in the last 12 months, the current important changes and whatâs on the horizon when it comes to more changes in the next 12 months.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 223 of the People Powered Business Podcast.
Today we are answering another listeners question, this one coming in from Kirsty and her question is about determining how to ensure you are paying correctly in accordance with the award, and what to do if employment falls across more than one award.
To help answer this, I unpack how to determine the correct Award, and Award Classification for an employee based on your industry and their occupation.
We then look at what to do if more than one Award applies, and finally I share my favourite ways to ensure the correct pay rates are applied.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Free Webinar - HR Compliance Essentials
Are you feeling overwhelmed by all of the current changes to the Industrial Relations laws?Maybe feeling like Fair Work doesn't feel very fair, especially for small to medium sized businesses.I'd love you to join me for the Free Webinar I am hosting on the 25th June - HR Compliance Essentials for Business Owners.You can secure your free seat here:https://www.peoplepoweredbusiness.com.au/compliance
Hello and welcome to Episode 122 of the People Powered Business Podcast.
This week we have a brief but important technical update for you after the Fair Work Commission announced its decision around the National Minimum Wage increase effective 1 July.
This year we have a 3.75% wage increase being applied to the National Minimum Wage and all Modern Award Minimum Wages effective 1 July 2024.
But really, in the scheme of the changes happening in the Industrial Relations legal landscape right now, thatâs just the beginning.
We have yet another increase to Superannuation on the 1st July 2024, there are going to be changes to the casual employment definition and a new pathway for casual conversion coming. We of course are about to see the Right to Disconnect laws come into place, which weâve discussed on a separate episode. There is going to be clarity on the employee vâs contractor conundrum, new protections for gig economy workers and more.
The reality is, as an employer it is our responsibility to proactively keep up with these changes, so if youâre not across them, now is the time to get support and ensure your business is not at risk.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 221 of the People Powered Business Podcast!
Today I am delighted to be joined by guest expert Nicole Turnbull from Neon Shed.
Nicole is the Founder and Chief Courage Officer at Neon Shed, which brings light to the dark sides of work.
She works with businesses to eliminate psychosocial hazards at work and ignite courage in leaders and teams by giving them the tools and options to know HOW to have a safe workplace.
Nicole has over 20 years experience in communications and 15 in the work health and safety industry. She has worked for both NSW safety regulators, the workers compensation insurer and the workers compensation independent review office. Nicole has seen the damage poor communication and psychosocial hazards can do to individuals, teams and organisations.
Nicole is also the Winner of the 2023 Influential Businesswomen Awards for Most Empowering Founder (Australia) and the host of the Under the Rug at Work podcast.
If youâd like to connect with Nicole you can visit her website here: https://neonshed.com.au/
Or connect with her on LinkedIn here: https://www.linkedin.com/in/nicolesturnbull/
Throughout our discussion Nicole also mentioned a number of resources and websites you can visit to get more information on this important topic, access to all of these is here:
- Model Code of Practice: Managing psychosocial hazards at work from Safe Work Australia (most states have their own as well)
- Positive duty information on the Australian Human Rights website
- Respect at Work website
- Psychosocial Safety Summit in Queensland this year
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 220 of the People Powered Business Podcast!
Today weâre talking Employment Agreements or Employment Contracts - the all important document that sets out the terms and conditions of the employment relationship.
Why? Well simple, itâs the most popular question I get asked about that continues to daunt and baffle business owners who desperately want to get these documents right.
In this episode we discuss what employment contracts are and why they are so important, and why you absolutely want to have them in place, but we also unpacked what should be included, and what you want to leave out.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Get Your FREE Employment Contract Checklist
Download your free checklist and learn exactly what should (and should not) be in your Employment Agreements to ensure your small business is protected.Simply click this link to get your free checklist:https://www.peoplepoweredbusiness.com.au/contract
Hello and welcome to Episode 219 of the People Powered Business Podcast!
Today we are answering a listeners question âdoes a resignation need to be in writing?â.
To answer this question we are going to look at how an employee can resign, and what a resignation doesnât look like. We discuss what to do if the employee wonât put the resignation in writing, and I share my strategies for managing resignations when they arise.
Do you have a question for a future episode of the podcast? Simply email your question to hello@peoplepoweredbusiness.com.au or join our Facebook Group and ask your questions there.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 218 of the People Powered Business Podcast!
Today Iâm posing the question: non-compete clauses in employment contracts â are they worth the paper they are written on?
These are those clauses, often worded in really complex terms, that aim to prevent an employee from working with a competitor, setting up in competition, or taking customers with them when they leave.
They are complex and complicated, and not all that easy to actually uphold, I know as I have first hand experience!
So when should you use them, and what are the things to consider if youâre planning to include them in your employment contracts?
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 217 of the People Powered Business Podcast!
Today I am thrilled to be joined by returning guest, Leanne Faulkner from Fortitude at Work to discuss her findings from her recent PHD research on mental health for micro and small business owners.
About Leanne - small business mental health advocate:
Many people in the business community might know Leanne as âthe soap ladyâ or the âgoat ladyâ.
Her youngest son had suffered with eczema from birth and in an effort to ease his discomfort Leanne learned how to make goatâs milk soap as a gentle protective skin care alternative.
In 2004, Billie Goat Soap began.
It was a humble affair initially and started in her kitchen. By 2010 the business had grown to employ over 20 people and sold the products in over 2000 outlets around the country.
Billie Goat Soap was the NSW Business Chamber Business of the Year in 2010 and the Myer Supplier of the Year (general cosmetics) at around the same time. Billie Goat sold successfully in 2012.
The challenges that came with growing a small business came at a cost to Leanneâs mental health. Needing support, she was shocked to learn that there was nothing available specifically for her â a small business owner. There were resources available for employees and the general public, but nothing for entrepreneurs and business owners. That put here on a path to lobby for changeâŚ
Today, she works at the intersection of small business ownership and mental health. Itâs quite a unique position. It means she knows the realities that come with small business ownership and she is able to link that to our understanding of workplace mental health support strategies.
Itâs fair to say Leanne is obsessed with supporting the mental health and wellbeing of small business owners.
If youâd like to connect with Leanne you can see her website here: https://www.fortitudeatwork.com.au/about/
Connect with her on Instagram here: https://www.instagram.com/fortitude_at_work/
Or connect with her on LinkedIn here: https://www.linkedin.com/in/leannefaulkner/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 216 of the People Powered Business Podcast!
Today I am thrilled to be joined by returning guest, Leanne Faulkner from Fortitude at Work to discuss her findings from her recent PHD research on mental health for micro and small business owners.
About Leanne - small business mental health advocate:
Many people in the business community might know Leanne as âthe soap ladyâ or the âgoat ladyâ.
Her youngest son had suffered with eczema from birth and in an effort to ease his discomfort Leanne learned how to make goatâs milk soap as a gentle protective skin care alternative.
In 2004, Billie Goat Soap began.
It was a humble affair initially and started in her kitchen. By 2010 the business had grown to employ over 20 people and sold the products in over 2000 outlets around the country.
Billie Goat Soap was the NSW Business Chamber Business of the Year in 2010 and the Myer Supplier of the Year (general cosmetics) at around the same time. Billie Goat sold successfully in 2012.
The challenges that came with growing a small business came at a cost to Leanneâs mental health. Needing support, she was shocked to learn that there was nothing available specifically for her â a small business owner. There were resources available for employees and the general public, but nothing for entrepreneurs and business owners. That put here on a path to lobby for changeâŚ
Today, she works at the intersection of small business ownership and mental health. Itâs quite a unique position. It means she knows the realities that come with small business ownership and she is able to link that to our understanding of workplace mental health support strategies.
Itâs fair to say Leanne is obsessed with supporting the mental health and wellbeing of small business owners.
If youâd like to connect with Leanne you can see her website here: https://www.fortitudeatwork.com.au/about/
Connect with her on Instagram here: https://www.instagram.com/fortitude_at_work/
Or connect with her on LinkedIn here: https://www.linkedin.com/in/leannefaulkner/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 215 of the People Powered Business Podcast!
Today we are unpacking yet more of the ongoing legislative changes that are imminently being rolled out and amendments to the Fair Work Act that are being made.
Today we are talking about the difference between employees and contractors â and what you need to know about the changes.
This is a topic that has been an ongoing debate, and lots of employers have been hiding behind non-existent loopholes, or assuming they can make their own rules when it comes to this issue. The truth is that isnât going to fly anymore, and now is the time to revisit any contractor arrangements you have and make changes.
In this episode we start by looking at the definition of an employment relationship, and particularly what defines a relationship between and employer and employee versus that of a client and supplier or contractor.
We discuss when this takes effect, what you need to do, and how to decide what the relationship actually is that you have in place.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 214 of the People Powered Business Podcast!
Today we are talking about the new right to disconnect laws and what they will mean for your business.
We start by discussing what a right to disconnect is, and what this all means.
Then we look at what we know so far in terms of the specific legislation and when it commences operation.
Then we take a look more practically about what this means for you and your business.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 213 of the People Powered Business Podcast!
Today we are answering a listeners question â todayâs question is: âdo I need a HRISâ?
To answer this we look at:
What is a HRIS (Human Resources Information System)
How to choose the right one for your business and
Do you actually need one?
There is no doubt there are more and more players entering the market, and the options seem endless and overwhelming. In todayâs episode, I share with you some questions to ask to help you determine whether now is the right time to implement a HRIS, and which one might be right for your business.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 212 of the People Powered Business Podcast!
Today we are talking about one of my favourite subjects â Psychometric Assessments!
Specifically we are discussing when to use Psychometric, Strengths and Personality Assessments with your team.
We start by unpacking the difference between these assessments, and when you might want to use each one, as they each have their own value and purpose.
We then look at how to choose the right one for you, out of all the options out there.
Finally I share the 4 key ways I love to use these assessments with teams.
As promised, here is the link to our previous episode where we had Charissa Holland, Disc Expert, talk to us about using Disc in your recruitment process:
https://www.peoplepoweredbusiness.com.au/blog/Charissa-Lim
An Invitation:
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 211 of the People Powered Business Podcast!
In todayâs episode I am joined by Mel Rosenthal, professional coach for founders, leaders and teams.
Mel is a Professional Certified Coach, accredited by the International Coaching Federation and an Australian Institute of Company Directors graduate (GAICD). She holds a Bachelor of Commerce (First Class Honours) from the University of Western Australia and an MBA from the Kellogg School of Management at Northwestern University.
Mel works with Founders and Leaders to drive growth for companies and the people in them.
She has been trusted by the leadership of companies including Who Gives A Crap, Minor Figures, Keep Cup, StartUp Victoria, QBE, Tyro, Champion Life, Thoughtworks, The Australian Centre for Social Innovation, Inventium, Advisian, Peter MacCallum Cancer Centre, Walter and Eliza Hall Institute of Medical Research, Swinburne University, Alinta Energy, ME Bank, Visy and Medtronic.
Mel is also the creator of 52 Conversations â a card game to create conversations that matter â and thatâs what our conversation focused on today. Mel shares some stunning statistics that reflect the real costs and risks of not having important conversations with our teams, and shares her insights into how leaders can have more effective and impactful conversations.
To leave more about the 52 Conversations Card Game, simply head to this site:
https://www.52conversations.com/
To learn more about Mel, the work she does and how you can connect with her, head to this website:
https://melissajrosenthal.com/
Or you can connect on LinkedIn here:
https://www.linkedin.com/in/rosenthalmelissa/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 210 of the People Powered Business Podcast!
Today I am uncovering the #1 mistake I see business owners and leaders make when it comes to communicating effectively with their people.
Do sometimes you feel your team arenât listening?
Maybe that your message is falling on deaf ears?
That youâre being super clear, but they genuinely donât seem to get it;
Or maybe you know you could be clearer but donât want to be bossyâŚ
Likelihood is, youâre making this mistake.
In this episode we start by talking about why our communication matters so much before unpacking the key elements of effective communication â and how communicating well is about so much more than what we say.
Then we get into the mistake â and I share with you some simple strategies to translate what you are trying to say, into a way your team can and will understand, listen and take action.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 209 of the People Powered Business Podcast!
Today we are answering a question that has come in from one of our listeners Lara. Laraâs question is: Laraâs question: how do you lead a team of young men when youâre an old fuddy duddy!?
To help unpack this further we start todaysâ episode by looking to understand the different generations at work, and use McCrindle Research information to help us with that.
Then we unpack why a different generation doesnât mean wrong or different, itâs just their lived experiences that has shaped them and how they approach work.
Finally we look specifically at leading younger generations in the workplace, and spotlight Gen Z who are currently aged 14 to 29.
The McCrindle Research tells us that Gen Z value approachable leaders who are clear communicators and display empathy.
They are focused on buying their own home and seeking financial freedom and they make decisions on their next role based on the access to an approachable leader.
So to lead Gen Z effectively, we need to be that approachable leader first and foremost.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 208 of the People Powered Business Podcast!
Today we are talking about one of the most common frustrations I hear from business owners âmy people arenât listening to meâ.
Have you ever felt that way? Maybe that youâre talking, but your message isnât landing, or that youâre going around in circles, and it feels like youâre repeating yourself and nothing is changing.
In todayâs episode we are discussing the signs and symptoms that we see when it looks like our people arenât listening and I share with you the 3 most common reasons it can appear that your team arenât listening.
Spoiler alert â all 3 things are on us! They are things we might be doing, or not doing â so are totally in our control to fix.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 207 of the People Powered Business Podcast!
In todayâs episode I am joined by award winning entrepreneur and wealth coach, Jackson Millan, who is also known as the Wealth Mentor.
Jackson is the author of international best-selling book âEnjoy The Journey: Creating Wealth & Living The Life You Desireâ which has been featured on best seller lists in 8 countries across 15 categories.
Jackson is an absolute master of profit and wealth for business owners and has helped his clients build over $2 billion in combined wealth. He specialises in helping 6 and 7-figure business owners who have a great business model and can make the cash but struggle to hold onto it. His signature solution called The Wealth Mastery Machine helps his clients automate and systemise their financial management so they can get confidence and clarity with their money and create financial freedom faster.
In todaysâ discussion we discuss the concept of financial freedom for business owners, and Jackson shares his experience on what he has seen change in the pursuit for financial freedom, what holds business owners back from achieving this and some of the structures and strategies he teaches his clients to help financial freedom become a reality.
We also talk leadership, and the journey to building and engaging teams in Jacksons business.
To get hold of all the great resourced Jackson mentioned in todayâs episode simply head to this site:
https://www.wealthhealthcheck.com.au/
To learn more about Jackson, you can also head to the website:
https://www.wealth-mentor.com.au/ or connect with him on socials.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 206 of the People Powered Business Podcast!
In todayâs episode I am sharing some real life examples from our People Powered HR Members and Power Boss Coaching Clients who have revolutionised the way they lead and manage their teams, and the success of their teams, with just 1 thing.
Now this â1 thingâ might be different for everyone, and will differ depending on where you are at with your team growth journey. The key is though, it is possible to implement just 1 thing and it be a complete game changer in your business.
The examples I share today include finally starting performance reviews after 12 years, implementing a proven resume screening framework, stepping up and building confidence, focusing in on retention of staff and switching up your thinking when it comes to creating roles in your business.
I hope this episode gives you some inspiration to implement 1 new thing with your team that could be the game changer for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 205 of the People Powered Business Podcast!
In today's episode we are answering a loyal listeners question.
Each month I will be answering a question from one of our listeners as part of our ask me anything series. Today's question comes from Cat Matson of Impactful Presenters.
Catâs question is:
I'd like to know how to craft position descriptions for virtual team members. I find myself thinking 'I need some help, and I want them to be virtual', and then I go down the path of 'what can a VA do', rather than crafting a PD (or a set of PDs) that articulate what I want.
I think this is a great question and one that many business owners wrangle with as they grow their teams.
Today I share the problem with the term âVAâ and how itâs messed up our thinking somewhat.
I also discuss the similarly between virtual and in person team, but the difference between an employee and a contractor. For a deep dive on that topic check out Episode 77 â When is a Contractor not a Contractor:
https://www.peoplepoweredbusiness.com.au/blog/When-Is-a-Contractor-Not-a-Contractor
Finally, I discuss the fact that the same principles still apply, when crafting position descriptions for virtual team members. I highly recommend in the first instance re visiting the Clean Slate Exercise in episode 22:
https://www.peoplepoweredbusiness.com.au/blog/clean-state
And the core elements of all great position descriptions as discussed in Episode 7:
https://www.peoplepoweredbusiness.com.au/blog/Position-Descriptions
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 204 of the People Powered Business Podcast!
In this episode we tackle a topic that many business leaders grapple with: the balance between genuine support for employees and taking on responsibilities that aren't rightfully theirs.
Today's episode dives deep into the tendency to feel responsible for every aspect of your employees' lives, from their career growth to their personal happiness.
I addresses the common pitfalls of assuming responsibilities that extend beyond the scope of our role as a business owner. The episode highlights that the happiness of your employees is not your sole responsibility. This may challenge conventional wisdom, but I contend that allowing individuals to take ownership of their happiness is vital for their personal growth.
The discussion unfolds into recognizing the signs of responsibility creep, where leaders find themselves being quasi-counselors or life coaches instead of focusing on their core responsibilities. I draw on real-world examples, like spending excessive time with a single team member or feeling ill-equipped to handle personal issues that are outside the realm of work.
The episode wraps up by defining what leaders are genuinely responsible for. From creating a positive workplace culture to ensuring physical and emotional well-being, I outline the core responsibilities that contribute to a thriving work environment. Ultimately, it's a reminder that while leaders play a pivotal role, the happiness of individuals extends beyond the workplace, and empowering them to take responsibility for their own lives is a crucial aspect of effective leadership.
Tune in to Episode 204 for a thought-provoking discussion that challenges traditional views on leadership responsibility and provides practical insights into fostering a healthier and more balanced work dynamic. Don't miss out â hit play now and empower yourself as a leader in 2024!
If you find this episode valuable, don't forget to subscribe, leave a review, and share it with your network. Visit our website for more engaging content and stay connected with the People Powered Business community.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 203 of the People Powered Business Podcast!
In this weeks episode I had the pleasure of being joined by Dr Masi Njawaya of Her Self Health.
Dr Masi is a Sport, Exercise & Lifestyle Physician, Medical doctor, health coach and advocate.
She is the Founder of Herself Health which is a Leadership Health & Wellbeing company working with business owners, entrepreneurs, leaders and teams to empower them to be the best versions of themselves by being holistically healthy.
In todaysâ discussion we unpack Dr Masiâs journey to become a medical Doctor, and what she discovered along the way about the importance of prioritising her health and wellbeing to achieve more, in less time and by prioritising the things that were important for her.
Dr Masi generously shares with us the challenges she sees business owners consistently face, and some great, practical strategies we can all start implementing straight away across her 5 key pillars for health.
If youâd like to connect with Dr Masi you can view her website here:
https://www.herselfhealth.com
Or connect with her on LinkedIn here:
https://www.linkedin.com/in/drmasi/
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 202 of the People Powered Business Podcast!
Today on the podcast we are talking about a âword of the yearâ. Do you have one? Is this something you have heard of before and what do you think of it?
Today I share why you might want to have a word of the year. For those who donât love this particular framework I have some alternative options to share.
Lastly I share with you my word of the year and why itâs important and what it all means!!
If you enjoyed this episode, be sure to subscribe, leave a review, and share it with your network.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 201 of the People Powered Business Podcast!
In todaysâ episode we delve into the essential topic of kickstarting the new year on a successful note. The episode kicks off with gratitude for the special live cast celebration of the 200th episode and exciting plans for upcoming 'ask me anything' segments.
In this episode we explore the foundational idea that success starts with the individual. Using the analogy of the oxygen mask on an airplane, we discuss the cascading effects on leadership and communication when personal well-being is neglected. The episode also introduces three powerful reflection questions designed to guide listeners in setting meaningful goals. Finally, we look at the connection between personal success and building a successful team.
Take a listen to the full episode for valuable insights on prioritizing personal well-being, the benefits of aligning personal and professional goals, and practical steps for mapping personal success onto team dynamics. Whether you're a business owner, leader, or team member, this episode offers actionable advice for a successful and purposeful year ahead. Don't miss out â hit play now to empower yourself and your team for success in 2024!
If you enjoyed this episode, be sure to subscribe, leave a review, and share it with your network.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 200 of the People Powered Business Podcast!
To celebrate this milestone episode, we live streamed this episode last week as a special âask me anythingâ session and got some great questions.
Everything from:
¡ How a small business can be a great place to work and compete with all the perks the big businesses can offer;
¡ What have been the most downloaded episodes of the podcast so far;
¡ What is the biggest hiring mistake small business owners make;
¡ How can I get my people to take ownership and responsibility for their roles;
¡ How can I better navigate the switch from âemployeeâ to âemployerâ;
¡ When should a small business start to think about wellbeing programs and what are some strategies;
¡ Plus more!!
This âask me anythingâ style of episode has proven so popular weâre going to do them monthly throughout 2024. Each month Iâll select one pre submitted question from a listener and answer it on the podcast. Have a question for me? Just email it to hello@peoplepoweredbusiness.com.au
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 199 of the People Powered Business Podcast!
In this weeks episode I am sharing the 5 top team trends for 2024.
These are the key things that research shows will have the biggest impact on the employment landscape in Australia in the next 12 months.
From ongoing talent shortages, to increased wage pressure, to the technological increases, the need for active upskilling and really nailing effective hybrid work models, there is a lot to be aware of.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for
Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 198 of the People Powered Business Podcast!
Today it felt like a good time to talk about rest! Weâre at the time of year where many people are trying to catchup on a little rest after a busy and even overwhelming few years for many business owners.
In todayâs episode we unpack The 7 types of rest identified by Dr Saundra Dalton-Smith, a Physician, work-life integration researcher and author based in Alabama who was seeing first had in her own experience and via her patients that a solid 8 hours sleep per night was not the solution to not feeling tired, so she went searching for answers and identified that there are in fact 7 different types of rest, with the physical âsleepâ type of rest being just one.
We discuss today why the different types of rest might be needed and some of the warning signs we might see in our team members who are in need of a particular type of rest.
Most importantly I share some tips on how we can we better approach rest as entrepreneurs and business owners.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 197 of the People Powered Business Podcast!
Quick question - did you get into business for the love of HR compliance or to spend your December carefully watching the Government every move to see if they were about to throw some curve balls, or even bomb shells on businesses? No?
Guess what â neither did I!
The reality is we are in an environment of change right now â which isnât always a bad thing, but really Industrial Relations legislation changes in December?
This last raft of changes seems to have caused more angst, stress and response than any of the previous ones, but why? Are they really just closing loopholes is this cause for panic?
In todayâs episode we discuss what exactly happened on the last sitting day in Parliament, what has actually passed and is now law, and what is on the cards for the 2024 phase 2 discussions.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 196 of the People Powered Business Podcast!
Today I am sharing with you what should be on your December 2024 Team To Do List.
As weâve spoken about on some recent episodes of the podcast, December is a key time to focus on engagement with your team, and despite feeling like weâd love to crawl under the desk, this is not the time to do that.
But itâs about more than just engagement at this time of year, there are number of other things we should be doing before the year is out to set ourselves up for a better 2024.
Some of the things that should be on our list for December include:
- Doing a compliance check for the year thatâs gone, are your documents up to date?
- Do your clean slate exercise, so you have a resourcing plan for the year ahead;
- Map out your calendar for key team events in 2024;
- Close any open loops â have you done what you promised your people this year?
- Thank your people!
- Give them something to look forward to in 2024;
- Give yourself space to plan.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 195 of the People Powered Business Podcast!
Today we are chatting about the critical pre Christmas period, and some of the biggest mistakes business owners make at this time of year when it comes to your team.
We know, this is a tough time of year, weâre all exhausted, weâre stressed, weâre both overwhelmed and excited, and paying attention to our teams engagement level is often not top of our priority list.
But thatâs a mistake and in todayâs episode I share why, the mistakes to avoid and what you can do instead.
An Invitation:
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 194 of the People Powered Business Podcast!
Today I am joined by the fabulous Juliet Robinson from Big Goals to discuss tackling fear as a leader in our business. This is a topic we certainly donât talk enough about.
Whether you are fearful of stepping into your first leadership role, or having a moment of feeling fear of tackling a tricky conversation, dealing with conflict or some other challenging situation, this discussion is for you.
Juliet and Kristy-Lee share their experiences working with leaders who are in a state of fear, or who have fear holding them back, as well as their own experiences of when they have experienced the feeling of fear in their leadership journey.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
As we hurtle towards the end of 2023, how is your year-end going?Itâs feeling tough for a lot of people, and engagement, motivation and interest is generally low right now.
This is part of the reason this is such an important time to be looking at your 2024 people plan, how is your plan looking?
If you havenât yet started, Iâm here to help, and today I am sharing 3 key elements every greatpeople plan should include.
This is not an exhaustive or complete list, but these 3 elements are essential to any people plan.
1)Your Resourcing Planâevery people plan needs a resourcing plan. This includes who youâre hiring, who youâre firing, what skills you need to add, who needs crosstraining, different hours etc.
2) Your Protection Planâis your business protected? Are you compliant with the legislation, are your employment contracts up to date, your IFAâs and AWAâs in place, policies up to date? There is a lot to include here!
3)Your Retention Planâhow are you going to keep great people, motivate them, get the most out of them and develop them. You need to plan for that.Naturally, all 3 have multiple layers and areas of complexity within them, but these 3 core areas are essential elements of any people plan. How is your 2024 people plan looking?
Hello and welcome to Episode 193 of the People Powered Business Podcast!
Today were unpacking a new study released by Gartner HR research which has some disturbing stats regarding engagement.
At their Reimagined HR conference in the US in October they released the report which found that only 31% of employees reported that they were engaged, enthusiastic and energized by their work!! Keyia Burton, senior principal, advisory in the Gartner HR Practice said that âdespite organizations making investments in engaging their employees, our research shows that almost 70% donât feel as engaged as they should be and arenât feeling a meaningful connection to their job.â
Today is discussed how and whether this translates to us, we looked at defining what engagement is, whether this is just slump normal for this time of year and why we should be concerned about these findings.
What about you? Are you seeing this trend, and what are you doing in your business to prevent this? Iâd love you to join us in the Facebook Group and let me know.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
As youâre planning for 2024, one thing to ensure you include in your planning is some space for individual career planning with your team.
This doesnât necessarily have to be done pre-Christmas, but at least once every year you should be having really great discussions with your people about their future with you.
This doesnât have to be the performance review discussion, in fact, it may not be best for it (and I do love a quarterly review cycle anyway), but creating space for these discussions is essential.
Having a plan, a pathway forward and being clear about is something your team fundamental want-they want to know where they are going and if you canât articulate that, and a competitor can, youâre in big trouble.
It doesnât mean it needs to be ladder climbing or annual promotions, micro steps and milestones are a great way to lay out a plan.
It helps people to feel like they are making progress, moving forward, achieving, improving, not staying stagnantâwhich is amazing for motivation and engagement.
Hello and welcome to Episode 192 of the People Powered Business Podcast!
First up - as mentioned in this episode, if you want to join me for the 2024 Team Planning Workshop just click here to register now
In todayâs episode I share with you that I am sensing a season of change with our teams. Some change we wonât love, but will be unavoidable. Some change will be change we choose to make, or need to make for the next stage of our business journey.
And thatâs what we focus on in todayâs episode. The fact that the team that got you to where you are now, may not be the team to get you to where you want to go next.
In this episode we spoke about the reasons for this, and how the resourcing needs in a business will always change.
We also spoke about the Clean Slate Exercise to help you identify if in fact you do need to make some changes.
You can listen to the full Clean Slate Exercise here:
Once you have your ideal future team mapped out what next? What do you do with an employee who no longer fts in your structure, doesnât have the skills you need moving forward, or are a surplus to your needs?
We discuss all that and more in todayâs episode of the podcast.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
This is a question that I get asked this question allâŚ..theâŚ.time!
Youâve done your planning, you know whatâs ahead, but how much should you share with your people?
Some business owners share everything and then get disappointed when the team donât seem to care as much as expected, they start to question things or worse still it prompts them to ask for a pay rise.
Other business owners protect their own personal plans, energy, effort, investment and Intellectual Property and share nothing with their team. Then they wonder why they arenât working towards achieving their goals.
So what about you? How much of your plan do you share?
I think there is a sweet spot for
every business.
It comes down to sharing enough to
get the team excited, engaged, on board. You absolutely should be sharing the
plans that are directly relevant to them and that will impact their role. You
should also share the plans that might help them see the bigger picture.
But itâs your business, and your
plan, and they donât need to know all the details.
Hello and welcome to Episode 191 of the People Powered Business Podcast!
In todayâs episode we are discussing the 5 biggest staffing challenges (or you may want to view them as opportunities) that every small to medium sized business needs to be ready, and have a plan for in 2024.
The reality is the staffing landscape is changing, both in Australia and abroad, and we are very much returning to a global workplace again.
If we are not ready for these changes and challenges, we will be left behind.
I firmly believe small to medium sized businesses have a huge opportunity right now, if we are ready and being ready means having a plan.
Today we are discussing what is changing and why, the 5 biggest challenges I see coming and what we should do next.
There is no doubt that the pandemic has moved the world of work forward 20 + years â a controversial opinion some might think, but something I have thought to be the case since early 2020 â I knew then we were always headed this way, and there would be no going back.
In addition, many experts predicted that international travel would not return to pre pandemic levels until 2024, and I think a lot of people have the travel bug and 2024 will mean lots of leave and people taking extended breaks.
Add in changes in expectation about where, when and how people work â we need to be ready for change.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Are you a planner? Or do you hate planning?
I admit, I was never a lover of planning. There was certainly no business plan, the thought of writing one bored me to tears. I was more keen on action taking than planning.
I know other business owners who love a plan! In fact they love planning, but they get so caught up in planning that they never take action, and it holds them back.
So I guess whether you love or hate planning â you need to find the middle ground. You absolutely need to do it, but not at the cost of taking action.
And donât forget your team planning. Planning isnât just about the numbers, the projects, the clients and the advertising â planning is absolutely all about the people you need to deliver all of that, and how you are going to get the most out of them.
Hello and welcome to Episode 190 of the People Powered Business Podcast!
In todayâs episode Iâm sharing a little behind the scenes of how I plan for a successful year ahead with my team.
I like to plan for a calendar year ahead, and for me timing is key â and November is the time I plan.
Today I share the importance of timing and what may work for your business, the value of stepping away from the day to day work environment to plan more effectively, and when and what of your plan you should share with your team.
How do you plan for your year ahead? Iâd love to know. Join us in our Facebook Group and share your experiences.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
So often when I am thinking about what to chat to you about in our Power Play episodes Iâm inspired by patterns or themes I am seeing in the work I do.
Sometimes there are things that keep showing up and almost slapping me in the face â this power play topic is no different.
Lately, there seems to be a lot of drama around in the teams I am working with which could have been avoided by simply having a conversation. Seriously that simple.
Then last night, after a crazy couple of weeks, not interested in watching anything o TV really, I stumbled across Empire Records, and well there is nothing like a bit of 90âs nostalgia to lift the spirits â god I love that soundtrack!
In fact some of you may have heard me reference another 90âs classic â Hey Jealousy by the Gin Blossoms before, and the line âif you donât expect too much from me you might not be let downâ Last night, watching Empire Records, yet another clanger âtill I hear it from youâ was featured, also by the Gin Blossoms, and the line in it says ânothings wrong until I hear it from youâ
And I think there is a lesson in that â we so often make decisions based on what others are saying â and we donât just have a conversation with the person.
In fact in the last few weeks Iâve seen this play out in a team I am working with. Where an issue became an absolute all consuming disaster, when all it would have taken to resolve it was a conversation with the person involved â that simple.
So, my invitation to you today is the have the conversation, and hear it directly from them â because until you hear from your team member what their issue is, and what the resolution needs to look like, you will never know how to resolve it.
Hello and welcome to Episode 189 of the People Powered Business Podcast!
In todayâs episode of the podcast we are talking about employee wellbeing, specifically wellbeing programs, Employee Assistance Programs and whether they are relevant for small to medium sized businesses.
Whilst wellbeing as a concept is about the entirety of someoneâs life, and as such canât be entirely our responsibility as an employer, we certainly have some responsibility for our employees wellbeing whilst at work, and can take proactive steps to help them improve their wellbeing, which has some great flow on effects to their performance, motivation and engagement at work.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 188 of the People Powered Business Podcast!
In todayâs episode of the podcast we are chatting about becoming the boss, and the journey I have noticed every business owner goes through in building their business and their team to become a business that is truly people powered.
You see this is a journey I notice our People Powered HR members take, itâs one I have taken and itâs one every small business owner makes. Itâs not always a straight line, sometimes we bounce between the stages in the journey, but thatâs how we learn and create a stronger business for the future.
The stages we all go through are:
- Having an Idea Powered business, where we are a start up, full of enthusiasm and ideas;
- Being You Powered â where we are starting to build our team and outsource things, but we are in the drivers seat across everything, and involved at every level;
- Becoming Person Powered where we have a team of key people and roles, who we can rely on and who power our business day to day;
- Being Team Powered where we have groups of people to get things done, across all areas of the business, but we are still firmly the key leader;
- And finally we are People Powered â with a leadership team, succession planning and where we can truly step away knowing our business will thrive.
If youâd like to share where you are in the journey, ask a question or start a discussion about this, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team?
Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia
This month inside PPHR weâre looking at EAPâs and Employee wellbeing initiatives and it got me thinking â is our employees wellbeing really our responsibility as business owners?
I mean of course we want to create a great place for people to work, but can we really hold the load for being responsible for their wellbeing? Iâm not sure, I think we need to create a place that supports wellbeing, but I think thatâs very different to being responsible for itâŚ.
In saying that, I donât think we can turn a blind eye to itâs importance â so what is our role?
Our role is to create an environment which is âpsychological safeâ which is supportive, within which people feel comfortable to do their best work, and know that we are looking out for them.
To create the environment within which they can thrive.
That will look different for everyone âŚ.
But itâs about our leadership, and the support mechanisms we invest in to put around that. Our reactions and responses when someone isnât doing so well, has personal issues maybe, do we punish them or support them?
But itâs not our job to take on the mental load, to be the counsellor.
So what role do you take on when it comes to employees wellbeing? Too active? Too absent? Somewhere in between?
Hello and welcome to Episode 187 of the People Powered Business Podcast.
In todayâs episode of the podcast we are retuning to a more technical discussion about one of the more recent legislative updates â the introduction of positive duty laws to prevent sexual harassment and sex based discrimination in the workplace.
These laws were passed in late 2022, but given the gravity of the changes being implemented, employers had a grace period to get their house in order. From December 2023 though, the Australian Human Right Commission will be able to commence legal proceedings against employers who are failing to meet their positive duty obligations, and no one, not even small businesses, are exempt.
In todaysâ episode we re cap what the positive duties laws are, what they mean for employers. and the AHRC guidelines for achieving compliance with these new requirements.
As always, if youâd like to connect with other small business owners to chat all things HR and people management, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 186 of the People Powered Business Podcast.
In today's episode of the podcast we are taking a deeper dive into a topic we covered in a recent Power Play Mini Episode - do your people like or respect you?
So often as business owners and leaders we are playing a popularity game, because we want our people to like us. But when we are doing that at the detriment to building respect from our team, it can be bad for them, the business and us.
What's your experience when it comes to this? What game are you playing? I'd love to hear, join us in our Facebook Group to share your experiences:
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 185 of the People Powered Business Podcast.
Today I am chatting about coaches and mentors for small business owners and why we should all have some!
Coaches and mentors are incredibly powerful in supporting us as small business owners, yet I know many of us are reluctant to invest in ourselves by getting a coach or mentor for something we might be struggling with.
Today we talk about the reasons for that, and why investing in ourselves is the best investment for our business.
Do you engage coaches and mentors in your small business? Iâd love to know. Let us know inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
In this weeks Power Play mini episode we're chatting about the fact that your team are always watching what you do as a leader, and that includes what we don't do.
Last weeks I hosted a workshop on mastering difficult conversations, and one of the downsides of avoiding difficult conversations is that your team see that, and it erodes their respect in you as a leader.
Hello and welcome to Episode 184 of the People Powered Business Podcast.
Today I am sharing with you, warts and all, the details of a conversations I had with a staff member, more than 13 years ago, that to this day still makes me cringe.
It was one of the most difficult conversations I have ever had to have with a team member, and I learnt a lot from it.
Today I share with you the mistakes I made, and the lessons I learned so that you never have to go through this sort of experience with one of your team.
Are you a difficult conversations avoider?
No one loves having them, but some of us actively avoid them, and I want to encourage you to stop doing that â itâs bad for your team, your business and you.
Whilst these conversations can be tough, they are an essential part of our leadership toolkit â in fact, the ability to have these conversations effectively is the #1 skill every business owner needs to develop in order to lead their team effectively.
So I have 3 questions to ask yourself today if you find yourself avoiding difficult conversations with someone on your team:
1) Why are you actually avoiding it? Really, what are the real reasons?
2) What is the worst thing that could actually happen? (not the unlikely things you are making up!)
3) Does the reason outweigh the potential benefit of having the conversation?
outcome?
Hello and welcome to Episode 183 of the People Powered Business Podcast.
Today weâre talking about difficult conversations, and the 10 types every business owner will need to have with one of their team, at some stage.
Despite our misconception, difficult conversations arenât just about performance dramas. They can be about anything from salary negotiations to delegating a task, so what happens when we donât give the other types of conversations the same time and attention?
In todayâs episode we unpack the risks of not giving these other types of conversations you attention, and I uncover the 10 types of difficult conversations that every business owner will need to have, which span from the recruitment to the termination process.
If difficult conversations are something you struggle with, Iâd love you to join me for the Mastering Difficult Conversations Workshop which kicks off 18th September, just click this link to find out more:
https://www.peoplepoweredbusiness.com.au/powerweek
Mentioned in this episode:
You're Invited - Mastering Difficult Conversations
Hey there fellow business owner, Kristy-Lee here! Are you ready to go from overwhelmed to empowered in just one week? I'm thrilled to invite you to the game-changing "Mastering Difficult Conversations" workshop!
If you own a business and employ staff, and you find yourself struggling with those tricky talks that keep you up at night, this is for you.
From September 18th to 22nd, join me for Power Week â it's for business owners like you, who want to tackle those tough team conversations head-on.
Weâll start with understanding your natural leadership style, understanding how to leverage this and take a deep dive into how anyone can master difficult conversations no matter your approach. By the end of the week youâll have crafted your very own personalized difficult conversation framework.
And that's not all! As a bonus, you'll receive an Implementation Workbook to put your newfound skills into action, an exclusive Ask Me Anything session with me, Kristy-Lee, your go-to HR expert, and Laser Coaching Sessions to dive even deeper into your unique challenges.
Picture this: saying goodbye to sleepless nights, welcoming drama-free team dynamics, and finally having the tools to navigate conversations that once filled you with dread. Yes, thatâs right, this workshop is designed to help you regain control.
Mastering difficult conversations is the single most important skill you need to have in order to effectively lead your team, so are you ready to invest in making lasting change in your skills in this area? The cost? Just $47 for the entire week, all 3 sessions, plus the bonuses.
We start 18th September, so secure your place now. https://www.peoplepoweredbusiness.com.au/powerweek
I'll see you there, ready to tackle tricky team talks with confidence and ease.
Silence can be bliss canât it? But when in a meeting with a staff member, especially one that involves a difficult conversation, silence can feel like torture.
Itâs uncomfortable for us as the leader, and we worry (probably more than we should), thatâs itâs also uncomfortable for the team member.
The truth is, silence is essential to facilitating an effective discussion, and when we donât allow
space for it, we are almost certainly sabotaging the success of the conversation.
When we become uncomfortable with silence, we tend to do a few things.
We over-explain, that was definitely me, I would just keep finding different ways to unpack the situation, justify why I needed to speak to them about this, and come at the issue from all different angles. I thought that if I explained it more, and more, and more, surely the message would be clearer.
Or we create a compliment sandwich â we think that if we start the meeting on a positive note things will be easier. Then we get to the real issue, but then we get uncomfortable with the silence so throw in another compliment really quickly, hoping that the meat in the sandwich was memorable enough.
Or we divert onto an entirely new tangent. When the silent moment hits, we take a turn in the conversations and start moving it in a different direction to avoid the discomfort and then there can seem no way back to the initial issue.
In all of these situations we are missing the opportunity that silence creates.
Silence allows time for our team member to actually absorb and process what we just said. It gives them the space to think about it, and respond.
It allows time for them to seek clarification and ask questions.
It allows space for them to share how they received the message, and perhaps provide context from their experience that has led to the situation we are discussing.
Most importantly silence allows the message to really sink in. For the gravity of the situation, the importance of the issue, the need for change to really, really land.
If allowing space for silence is challenging and uncomfortable thatâs completely normal, but think of it this way â would you rather sit in a moment of uncomfortable silence, or sit through the discomfort of needing to have this discussion again next week?
Mentioned in this episode:
You're Invited - Mastering Difficult Conversations
Hey there fellow business owner, Kristy-Lee here! Are you ready to go from overwhelmed to empowered in just one week? I'm thrilled to invite you to the game-changing "Mastering Difficult Conversations" workshop!If you own a business and employ staff, and you find yourself struggling with those tricky talks that keep you up at night, this is for you.From September 18th to 22nd, join me for Power Week â it's for business owners like you, who want to tackle those tough team conversations head-on. Weâll start with understanding your natural leadership style, understanding how to leverage this and take a deep dive into how anyone can master difficult conversations no matter your approach. By the end of the week youâll have crafted your very own personalized difficult conversation framework.And that's not all! As a bonus, you'll receive an Implementation Workbook to put your newfound skills into action, an exclusive Ask Me Anything session with me, Kristy-Lee, your go-to HR expert, and Laser Coaching Sessions to dive even deeper into your unique challenges.Picture this: saying goodbye to sleepless nights, welcoming drama-free team dynamics, and finally having the tools to navigate conversations that once filled you with dread. Yes, thatâs right, this workshop is designed to help you regain control.Mastering difficult conversations is the single most important skill you need to have in order to effectively lead your team, so are you ready to invest in making lasting change in your skills in this area? The cost? Just $47 for the entire week, all 3 sessions, plus the bonuses.We start 18th September, so secure your place now.https://www.peoplepoweredbusiness.com.au/powerweekI'll see you there, ready to tackle tricky team talks with confidence and ease.
Silence can be bliss canât it? But when in a meeting with a staff member, especially one that involves a difficult conversation, silence can feel like torture.
Itâs uncomfortable for us as the leader, and we worry (probably more than we should), thatâs itâs also uncomfortable for the team member.
The truth is, silence is essential to facilitating an effective discussion, and when we donât allow
space for it, we are almost certainly sabotaging the success of the conversation.
When we become uncomfortable with silence, we tend to do a few things.
We over-explain, that was definitely me, I would just keep finding different ways to unpack the situation, justify why I needed to speak to them about this, and come at the issue from all different angles. I thought that if I explained it more, and more, and more, surely the message would be clearer.
Or we create a compliment sandwich â we think that if we start the meeting on a positive note things will be easier. Then we get to the real issue, but then we get uncomfortable with the silence so throw in another compliment really quickly, hoping that the meat in the sandwich was memorable enough.
Or we divert onto an entirely new tangent. When the silent moment hits, we take a turn in the conversations and start moving it in a different direction to avoid the discomfort and then there can seem no way back to the initial issue.
In all of these situations we are missing the opportunity that silence creates.
Silence allows time for our team member to actually absorb and process what we just said. It gives them the space to think about it, and respond.
It allows time for them to seek clarification and ask questions.
It allows space for them to share how they received the message, and perhaps provide context from their experience that has led to the situation we are discussing.
Most importantly silence allows the message to really sink in. For the gravity of the situation, the importance of the issue, the need for change to really, really land.
If allowing space for silence is challenging and uncomfortable thatâs completely normal, but think of it this way â would you rather sit in a moment of uncomfortable silence, or sit through the discomfort of needing to have this discussion again next week?
Mentioned in this episode:
You're Invited - Mastering Difficult Conversations
Hey there fellow business owner, Kristy-Lee here! Are you ready to go from overwhelmed to empowered in just one week? I'm thrilled to invite you to the game-changing "Mastering Difficult Conversations" workshop!If you own a business and employ staff, and you find yourself struggling with those tricky talks that keep you up at night, this is for you.From September 18th to 22nd, join me for Power Week â it's for business owners like you, who want to tackle those tough team conversations head-on. Weâll start with understanding your natural leadership style, understanding how to leverage this and take a deep dive into how anyone can master difficult conversations no matter your approach. By the end of the week youâll have crafted your very own personalized difficult conversation framework.And that's not all! As a bonus, you'll receive an Implementation Workbook to put your newfound skills into action, an exclusive Ask Me Anything session with me, Kristy-Lee, your go-to HR expert, and Laser Coaching Sessions to dive even deeper into your unique challenges.Picture this: saying goodbye to sleepless nights, welcoming drama-free team dynamics, and finally having the tools to navigate conversations that once filled you with dread. Yes, thatâs right, this workshop is designed to help you regain control.Mastering difficult conversations is the single most important skill you need to have in order to effectively lead your team, so are you ready to invest in making lasting change in your skills in this area? The cost? Just $47 for the entire week, all 3 sessions, plus the bonuses.We start 18th September, so secure your place now.https://www.peoplepoweredbusiness.com.au/powerweekI'll see you there, ready to tackle tricky team talks with confidence and ease.
Hello and welcome to Episode 182 of the People Powered Business Podcast.
Today weâre talking âteam meetingsâ. We all know we need to have them right? Yet so often they feel like a waste of time, or like many members of People Powered HR recently said, they are sick of hearing their own voice in team meetings and wished their teams would participate and engage.
So how can we hold meetings that matter, that have impact, that people participate and engage in, and that arenât all about us just talking?
To help find the answers I thought Iâd get an expert in to chat to us.
Iâm thrilled to be joined by Cat Matson of Impactful Presenters. Cat is the CEO and Lead Facilitator of Impactful Presenters, empowering business owners and community leaders to speak with confidence, authority, authenticity and impact. A popular and accomplished Speaker, MC and Moderator, Cat is known for her straight-talking, 'realness' and extracting 'the juice' from her clients.
As mentioned, Cat also has a free workshop running in September 2023, called Speaking with Impact â I highly recommend checking it out, here is the link to register:
And link to the workshop is - https://www.impactfulpresenters.com/live-webinar/speaking-with-impact-workshopseptember-2023/register
Mentioned in this episode:
You're Invited - Mastering Difficult Conversations
Hey there fellow business owner, Kristy-Lee here! Are you ready to go from overwhelmed to empowered in just one week? I'm thrilled to invite you to the game-changing "Mastering Difficult Conversations" workshop!If you own a business and employ staff, and you find yourself struggling with those tricky talks that keep you up at night, this is for you.From September 18th to 22nd, join me for Power Week â it's for business owners like you, who want to tackle those tough team conversations head-on. Weâll start with understanding your natural leadership style, understanding how to leverage this and take a deep dive into how anyone can master difficult conversations no matter your approach. By the end of the week youâll have crafted your very own personalized difficult conversation framework.And that's not all! As a bonus, you'll receive an Implementation Workbook to put your newfound skills into action, an exclusive Ask Me Anything session with me, Kristy-Lee, your go-to HR expert, and Laser Coaching Sessions to dive even deeper into your unique challenges.Picture this: saying goodbye to sleepless nights, welcoming drama-free team dynamics, and finally having the tools to navigate conversations that once filled you with dread. Yes, thatâs right, this workshop is designed to help you regain control.Mastering difficult conversations is the single most important skill you need to have in order to effectively lead your team, so are you ready to invest in making lasting change in your skills in this area? The cost? Just $47 for the entire week, all 3 sessions, plus the bonuses.We start 18th September, so secure your place now.https://www.peoplepoweredbusiness.com.au/powerweekI'll see you there, ready to tackle tricky team talks with confidence and ease.
I get asked regularly about communicating challenges that seem to centre around different generations on our team.
They aren't listening because they are a Gen Z, they don't understand because they are a 'boomer'.
The truth is, as a leader in our business it's our role to understand our teams communication preferences, and tailor our message and style accordingly.
In this power play I share some of the reasons for the ways different generations communicate, and give you a few hacks to help you communicate more effectively with different generations on your team.
Mentioned in this episode:
You're Invited - Mastering Difficult Conversations
Hey there fellow business owner, Kristy-Lee here! Are you ready to go from overwhelmed to empowered in just one week? I'm thrilled to invite you to the game-changing "Mastering Difficult Conversations" workshop!If you own a business and employ staff, and you find yourself struggling with those tricky talks that keep you up at night, this is for you.From September 18th to 22nd, join me for Power Week â it's for business owners like you, who want to tackle those tough team conversations head-on. Weâll start with understanding your natural leadership style, understanding how to leverage this and take a deep dive into how anyone can master difficult conversations no matter your approach. By the end of the week youâll have crafted your very own personalized difficult conversation framework.And that's not all! As a bonus, you'll receive an Implementation Workbook to put your newfound skills into action, an exclusive Ask Me Anything session with me, Kristy-Lee, your go-to HR expert, and Laser Coaching Sessions to dive even deeper into your unique challenges.Picture this: saying goodbye to sleepless nights, welcoming drama-free team dynamics, and finally having the tools to navigate conversations that once filled you with dread. Yes, thatâs right, this workshop is designed to help you regain control.Mastering difficult conversations is the single most important skill you need to have in order to effectively lead your team, so are you ready to invest in making lasting change in your skills in this area? The cost? Just $47 for the entire week, all 3 sessions, plus the bonuses.We start 18th September, so secure your place now.https://www.peoplepoweredbusiness.com.au/powerweekI'll see you there, ready to tackle tricky team talks with confidence and ease.
Hello and welcome to Episode 181 of the People Powered Business Podcast.
Today weâre talking about a Code of Conduct and why they are so valuable to have in your business.
A code of conduct is a formal document that outlines the guiding principles, standards, and behavioural expectations for individuals within a business.
It serves as a set of rules and guidelines that govern the conduct and interactions of employees, management, and other stakeholders associated with the business.
A well-structured code of conduct is designed to promote ethical behaviour, create a positive work environment, and ensure consistency in decision-making across the organisation.
For me itâs super valuable in articulating âthis is how we do things around hereâ.
Iâd love to hear about whether you have a Code of Conduct in place, and whether youâre finding it to be a valuable resource, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Ok, Iâm going to be honest here, I didnât love being the boss in my own business for a long time.
I had held leadership positions in other businesses and loved it, but when it came to my business, especially as my team grew, I really started to not love it. Some days I would want to (and probably did), just shut my office door!!!
What I know now is that Iâd hit a growing pains point, I was juggling too much, and was burnt out.
But I see lots of business owners who donât hit this point yet really donât love being âa bossâ.
They are uncomfortable with it, itâs not their natural thing. The thought of conflict terrifies them, so they avoid it.
They adopt the âlaissez-fareâ leadership style which means âlet it beâ itâs a hands off approach to leadership. Problem is â if youâre not leading in your business who is?
I call this the ânon boss mindsetâ
Itâs characterized by avoiding any kind of traditional leadership or management activities and actions, with the hope that things will just happen.
Itâs often from a place of fear and uncertainty.
But the issue is the team lack clarity, certainty and direction, they donât know what to do.
The team want strong leadership, itâs what builds trust and respect.
Worst case â you end up with someone negative or toxic running things â it can go from your ship being adrift without a captain to pirates have taken over very quickly.
Hello and welcome to Episode 180 of the People Powered Business Podcast.
In todayâs episode I am sharing a previous conversation Juliet Robinson and I had on the Grow Your Influence Podcast.
Recently I have had a lot of business owners ask about leading different generations at work, and how to understand and motivate each generation.
This discussion is one Juliet and I had some time ago, probably a little over a year, but itâs still really relevant and valuable.
Stay tuned as we will have some new episodes on generational differences at work really soon.
Iâd love to hear about your experiences with managing and leading different generations at work. Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Are you guilty of micromanagement sometimes? Or too oftenÂ
As entrepreneurs and business owners itâs easy to fall into, why?
Are you a control freak, do you lack trust in your people, are you a perfectionist, maybe you don't know how to delegate effectively. Â Â Â Â Â Â Â
So why is it bad for your people?
o  Stifles creativity
o  Teaches them not to make decisions
o Stalls their growth
o  Teaches them to rely on you
Why is it bad for you?
o  You will always be the bottle neckâ
o  You canât get out of the weeds
o  You will never build trust â and if the team donât trust you itâs all bad
o  You have no freedom from your business
Why is it bad for your business?
o  A business that is totally reliant on you can never grow
o  There will be no innovation,
o  Youâll have high turnover
o  You wonât be able to attract and retain great people
So stop micromanaging!
Hello and welcome to Episode 179 of the People Powered Business Podcast.
Today I have an update on my intern experiment.
Back in Episode 173 I shared that I have decided to experiment with having interns in my business, and promised to share my journey with you here on the podcast.
Hereâs the thing though, things havenât exactly gone to plan, as I discuss today, these people are a little more ninja like than I expected.
In todayâs episode I share whatâs happened so far, why I donât actually have an intern (yet!) and what I plan to do from here.
Iâd love to hear about whether you have engaged interns before, or are considering it in the future, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
When you got into business I bet you didnât put too much thought to the fact youâd need to hire and lead people one day soon.
Most business owners I know certainly didnât get into business for the love of learning about HR compliance, employment rules, payroll and all the technical stuff â but you figure it out right?
Like everything else in business, you fumble your way through, do a course here and there, research, learn, get help and you get through it.
But is that technical stuff really the hardest part about being a âbossâ and having a team?
Truth is â itâs the mental game of being the boss thatâs hardest.
The sleepless nights, the worry, the uncertainty, the second guessing ourselves, the self doubt, the confidence crushing interactions .
It can leave you feeling alone, unsure of yourself, frustrated, feeling like youâre hitting your head against a wall, sometimes resentful and angry â and ultimately that itâd just be easier to do it all yourself.
Hereâs the thing though â you canât have a successful business that delivers you success + freedom without people â and without great people, the right team and guess what â that team need a leader, and if itâs your business â thatâs ultimately always YOU!
So mastering this mental game of being the boss is essential to this â itâs essential to the success of your business, and your sanity.
But I get it, itâs hard, it's why I started the Power BOSS Coaching Program. Where we work on things like creating your ideal team, boundary setting, tacking tricky conversations, behavior, you get a sounding board.
Mastering the mental game of being the boss is hard because no one tells you that youâll need to learn it, there is no magical handbook, humans â they change â and people donât tell you nearly enough that itâs ok to help with this (you get help with other things right)?
Do spend time mastering this, itâll be amazing for your business.
Hello and welcome to Episode 178 of the People Powered Business Podcast.
Today I have a quick compliance update for you on the recent changed to the Paid Parental Leave Scheme.
This is the Government funded payment that employees can access when they are caring for a newborn or newly adopted child. From 1 July 2023 there have been a raft of changes to this scheme, including the merging of the old 18 week parental leave payment and 2 week dad and partner pay into one 100 day or 20 week allocation, which can now be shared much more flexibly between parents.
If youâd like to connect with other business owners and leaders who are also facing the challenge of managing leave Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Does your team like you or respect you?
What's your response when you hear that question? Aren't the two the same?
Of course we want our team to like is. Human nature dictates that we want to be liked, so it makes sense that we want our team to like us -but do we put as much thought into ensuring they respect us?
So whatâs the difference between being like and respected? The difference lies in how they react and respond to us as a leader â itâs in the perception they hold.
Being liked = being popular with our people. Being liked is fleeting, sure you can maintain it for a time, but itâs all contingent on the next decision you make, and giving your team everything they want, you need to make every decision to win a popularity contest, which isnât always in the best interests of the business.
Being liked also means youâre far less likely to be able to do the tough things we need to do as leaders, keep people accountable, have tough conversations etc.
Being respected is far deeper and long lasting. If your people respect you, you can make unpopular decisions that are in the best interested of the business, because the team sees beyond this one decision.
How do you build respect? Competence, congruence with values, do what you say youâll do, be authentic, be fair and be accountable.
While being liked might lead to short-term popularity, being respected creates a lasting impact on the team and the organization. Respected leaders inspire loyalty and commitment, as team members are more likely to go the extra mile when they respect their leader.
So which game are you playing?
Hello and welcome to Episode 177 of the People Powered Business Podcast.
Recently I asked for some feedback on a question and I was really surprised by a common theme that kept popping up â that business owners feel trapped in a cycle of icromanaging their people, and arenât sure how else to get their team to perform.
We have chatted about The Curse of Micromanagement previously in Episode 162, where we unpacked why micromanagement is bad for business, you can listen to that episode here:
https://www.peoplepoweredbusiness.com.au/blog/micromanaging
But what became clear to me reading the feedback was that these business owners knew how bad micromanagement was for them, their team, and their businesses, but they werenât sure how to get out of the cycle.
So today weâre looking at what are the alternatives? If micromanagement is just one way to manage, one leadership styles, what are the other styles and which ones could we âtry onâ instead.
Then we unpacked why people are feeling like they need to micromanage, and being so trapped in the cycle, and finally I share 5 effective strategies to help you break free from micromanagement.
Iâd love to hear about whether you struggle with micromanagement, and how you went trying out these strategies to break free, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 176 of the People Powered Business Podcast.
Today Iâm bring you part 2 of my conversation with my special guest, who is here to chat to us about avoiding hiring disasters!
Deb Houston of Phlox Consulting is a Hiring Strategist and Mentor, she has been helping job-seekers and hiring managers nail their interviews and land their dream jobs and employees for more than seventeen years.Â
She takes a supportive and consultative approach to recruitment, personalising the process for each and every client, whilst always making sure itâs fun along the way. For Deb, finding the right job or candidate is a lot like dating â you just have to find a match you want to commit to!
Today is the second part of my discussion Deb and I had on this topic, and today weâre discussing essential strategies to help you avoid a hiring disaster.
Want to share your hiring strategies? Join the discussion in our Facebook Group:
https://www.facebook.com/groups/hrsupportaustralia
If I had a dollar for every time a business owner said they wanted to hire someone âjust like themâ Iâd be rich!
It always reminds me of the line from the Gin Blossoms song, Hey Jealousy which says âif you donât expect too much from me, you might not be let down".
Expecting our team to be just like us is expecting too much. And when our expectations are inflated, we feel frustrated and resentful, and we blame our team, but is it really their fault, or is it our misguided expectations that are to blame?
In todays' Power Play I'm unpacking why we shouldn't expect our team to be just like us, and why it's critical that they aren't!
Hello and welcome to Episode 175 of the People Powered Business Podcast.
Today Iâm excited to be joined by a special guest, who is here to chat to us about avoiding hiring disasters!
Deb Houston of Phlox Consulting is a Hiring Strategist and Mentor, she has been helping job-seekers and hiring managers nail their interviews and land their dream jobs and employees for more than seventeen years.Â
She takes a supportive and consultative approach to recruitment, personalising the process for each and every client, whilst always making sure itâs fun along the way. For Deb, finding the right job or candidate is a lot like dating â you just have to find a match you want to commit to!
Today is Part 1 of a 2 part discussion Deb and I had on this topic, and today weâre sharing the 3 (or more) biggest hiring mistakes we see businesses make and why you should avoid them.
Join me again next week for part 2, where we share proactive hiring strategies everyone should be using.
Welcome to this weeks Power Play Mini Episode of the People Powered Business Podcast.
Today I'm sharing why nothing else you do matters - when an employee is unhappy in their job. Until you take steps to fix the cause of their issues, and really listen to what's important to them, nothing else you do matters - and in fact it can sometimes make the situation worse because the employee feels like you aren't listening to them.
Hello and welcome to Episode 174 of the People Powered Business Podcast.
Today Iâm sharing how Iâm really feeling right now â guilty! Guilty for the long to do list I canât seem to get on top of, guilty for feeling exhausted after a 10 hour day and needing a break, and guilty because there is always more to do.
Iâve also been reminded, via a client this week, that our team have a knack of also making us feel incredibly guilty from time to time.
So today weâre talking âboss guiltâ. Iâm unpacking what it is, the two types Iâve seen play out recently, how to identify if youâre heading down a boss guilt spiral and some strategies for breaking free from boss guilt.
Iâd love to hear about whether you have suffered from boss guilt before, and what strategies you use to navigate it when you feel it popping up, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
As business owners and leaders we all stress out when someone leaves our business â we think we've failed, we ask what could we have done differently and how can we keep them?
The reality is sometimes turnover is a good thing, a healthy thing and actually good for business.
Perhaps the person has outgrown the role â and staying would hold them back and theyâd become stale and resentful. Maybe itâs just time â they are no longer keen to be here and thatâs ok.
Our team also go through phases and stages of life â what worked then wonât work now and they may need to move on for this reason.
Or it could be because they donât want to learn, grow or develop and are resistant to change, this can be incredibly difficult to manage.
I often question whether too much stability sometimes a bad thing?
Having to refill a role and bringing someone new in allows for fresh perspectives and ideas, it builds new skills and knowledge.
Finally it gifts us a great opportunity to reassess and realise you need something new in the role now.
Hello and welcome to Episode 173 of the People Powered Business Podcast.
Today weâre talking about Interns, itâs actually a topic we really havenât spoken about here on the podcast before.
However, I have decided to experiment with having interns in my business, so I thought Iâd share that journey with you over the next 6 months by recording a couple of episodes on the process, and share the proâs conâs and my learnings.Â
In this episode weâre looking at when an intern might be the right addition to your team.
I unpack the different types of interns, address the question of pay, chat about why Iâve decided to experiment with this for my team, and share the opportunities that exist with interns.
Iâd love to hear about whether you have engaged interns before, or are considering it in the future, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Do you find yourself sometimes soooo busy with all of the other aspects of running a business, that you don't have time to be a 'leader' in any real way?
The reality is Small to medium-sized business owners often find themselves immersed in day-to-day operational tasks, leaving little time for strategic thinking and leadership. The never-ending to-do list can consume their focus, hindering their ability to lead their teams effectively.
When leaders are constantly caught up in the busyness of running the business, they may inadvertently create a leadership vacuum â where no real leadership exists in their business. Without strong leadership, teams may lack direction, engagement, and a clear vision for success.
It's crucial for business owners to recognize that effective leadership is not a luxury but a necessity for long-term success. It requires a shift in mindset from being solely focused on operational tasks to prioritizing leadership as a critical aspect of business growth and sustainability.
Carving out dedicated time for leadership activities is essential. This might involve delegating operational tasks, restructuring workflows, or reevaluating priorities to free up time for strategic thinking, team development, and communication.
Strategies to Lead Effectively amidst Busyness:
Empower and Delegate: Identify areas of your business where you can delegate responsibilities to capable team members. Empower them with trust and autonomy, allowing you to focus on higher-level leadership tasks.
Systemise and Streamline where possible. Automation, outsourcing, or implementing effective systems can help optimize your business operations, freeing up time for leadership.
At the core of leadership you need to:
Communicate the Vision: Clearly articulate the vision, values, and goals of your business to your team. Effective communication ensures everyone is aligned and working towards a common purpose, reducing the need for constant micromanagement.
Nurture a Supportive Culture: Foster a culture of open communication, collaboration, and trust within your team. Encourage feedback, provide regular updates, and create opportunities for team members to contribute their ideas and insights.
Communicate - effectively â always.
Hello and welcome to Episode 172 of the People Powered Business Podcast.
Today weâre talking trust, and why itâs so important to your teams success. Specifically in todayâs episode weâre looking at why:
- Your team need to trust you;
- You need to trust your team;
- your team need to trust each other.
When your team donât trust you as the leader the results will be increased turnover, under-performance, gossip and toxicity, morale and motivation will be low, they donât work together and essentially nothing is good.
Getting your people to trust you isnât that difficult, itâs doing the simple things consistently. Follow through on your promises, take action when you should, being honest, communicating and treat people fairly.
Secondly, you need to trust your team. If you donât trust your team, youâll be constantly deciding to do things yourself and / or micromanage, which will hold your business back. If youâre feeling like you donât trust your team, you may need to consider whether the issue is actually you â are you being unrealistic or a control freak for example?
Finally, but critically, tour team need to trust each other. If your team donât trust each other, youâll find yourself constantly dealing with conflict, dealing with whinging, and the place will just âfeelâ flat. As Simon Sinek says, a team isnât a group of people who work together, itâs a group of people who trust each other. So without trust do you even really have a team?
Iâd love to hear about what youâre doing to build trust in your team, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Culture is a tricky thing, itâs hard to articulate and even harder to describe.
Often, when working with businesses, I see team cultures that are not in line with what the business owner wants â but they donât seem to know how to change it, or how itâs been created in the first place.
So today I wanted to share a simple framework from Simon Sinek which is this: Values + Behaviours = Culture.
If youâre not clear on your values, and youâre not actively running your business through the lens of them, then whatâs left? Behaviours
If youâre then tolerating, encouraging or putting up with behaviours that arenât in line with your values, or are at odds with âthis is how we do things around hereâ thatâs when your team become in charge of the culture not you.
So get clear on your values, and the behaviours that support them and those that donât.
Then communicate, set expectations, boundaries and be prepared to uphold and protect them - that's the foundations for how to create the culture you want in your business.
Hello and welcome to Episode 171 of the People Powered Business Podcast.
Today Iâm excited to bring you a conversation I had with Nick Mills.
Nick is an expert facilitator, trainer, coach with a strong focus on leadership, management, and inclusion in the workplace.
To list all of his qualifications would take a long time but safe to say he has a variety of qualifications in leadership, management, adult educations at masters level.
Currently, Nick is also completed his PHD at the University of Tasmania focusing in inclusion for LGBTQI + leaders in the finance and professional services sectors.
His paper which will be released late this year called âHow Australian companies can be truly inclusive and welcoming spaces.â Was in part motivated by Nicksâ passion to help leaders have more meaningful interactions and effective and sensitive conversations with all team members across their organisations.
In our conversation we discuss what led him to his current studies, what challenges he sees organisations facing and what we can be doing better.
If youâd love to connect with Nick here are the best ways to do so:
LinkedIn:
https://www.linkedin.com/in/nick-mills-4371544/
Nickâs website:
https://eurekatraining.com.au/
In the mean time, Iâd love to hear about what youâre doing to create a more inclusive workplace in your business, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Recently I was watching a TV show and there was a seen where the wife was standing in a very lush kitchen in a very fancy house. Her very busy (and important it would seem) husband walks into the kitchen in a suit, on the phone, talking loudly. He takes things out of the fridge and leaves things on the bench, and then leaves the house without acknowledging his wife.
A family friend or relative staying with the family then walks in, also on the phone. He takes something out of the fridge, then puts it away. He uses a cup, and the puts it in the dishwasher. He stops his phone call to say goodbye politely.
And the look on the woman's face said it all - it's the little things that matter most - and it's exactly the same with our team.
It's the recognition, the thank you, the acknowledgement and the interest in their lives out of work that matter more than the bonuses and gifts.
Hello and welcome to Episode 170 of the People Powered Business Podcast.Â
Well we have hit the time of year where motivation tends to be low â so today weâre talking about giving your team a mid year motivation boost!
Firstly weâll unpack why motivation wanes at this time of year. From the high energy and enthusiastic start to the year, post Easter we always see a decline in motivation. Coupled with that itâs cold and miserable, weâre tired and on any given day every second person is sick!
And thatâs why itâs so important to give your team a motivation boost right now. You can rest assured if youâre feeling blah â your team are too! Focusing on motivating the team right now will certainly set you up for a better second half of the year and letâs face it, we all need something to focus on and look forward to.
We wrap up this episode with my sharing some of my favourite mid year motivation boosting strategies and tactics.
But Iâd love to hear about what youâre doing to motivate your team mid year, so Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Despite what we might think, as a leader or business owner, you don't have to have all the answers.
Embracing the power of not knowing allows for growth, collaboration, and a stronger team dynamic. By fostering a learning culture, empowering others, and building trust through authenticity, you can create an environment where innovative solutions emerge and your team flourishes.
The Myth of Knowing It All:
It's about Unrealistic Expectations: In the fast-paced and ever-evolving business landscape, it's impossible for any individual to have all the answers. Yet, leaders often feel the weight of unrealistic expectations to be all-knowing and infallible.
Fear of Vulnerability: The fear of being perceived as incompetent or weak can drive leaders to avoid admitting they don't have all the answers. This fear can hinder open communication, collaboration, and trust within the team.
The Benefits of Embracing Not Knowing:
Fostering a Learning Culture: Acknowledging that you don't have all the answers creates an opportunity to foster a culture of continuous learning. It encourages curiosity, exploration, and a mindset of seeking knowledge and improvement.
Empowering Others: Embracing the power of not knowing allows you to empower your team members. When you admit that you don't have all the answers, it opens the door for others to contribute their expertise, ideas, and insights. This promotes a sense of ownership and engagement among team members.
Building Trust and Authenticity: Being vulnerable and transparent about not having all the answers can actually enhance trust and authenticity within the team. It humanizes the leadership role, creating a safe space for open dialogue, collaboration, and problem-solving.
Hello and welcome to Episode 169 of the People Powered Business Podcast.
This week we have a brief but important technical update for you after the Fair Work Commission announced its decision around the National Minimum Wage increase effective 1 July.
This year has seen the most significant increase in the history of the Fair Work Act with a 5.75% wage increase being applied to the National Minimum Wage and all Modern Award Minimum Wages effective 1 July 2023.
In addition to the wages increasing, all of the allowances in the Awards will also increase, so you need to keep a close eye on that.
If you pay staff Award rates, or if you have IFAâs or AWAâs in place, this is time to review.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Brene Brown says â Clear is Kind âUnclear is Unkindâ
Yet as business owners we often struggle to be clear with our teams.
Today We'll uncover the importance of clarity in leadership and how it can positively impact your team's performance and overall success. Let's dive in!
Many business owners have a fear of being clear because they feel like that will be perceived as being bossy. As a result, many business owners and leaders avoid being clear because they fear being perceived as bossy or overly controlling.
However, it's important to recognize that clarity is not synonymous with being authoritarian. Clear communication fosters transparency, trust, and respect within the team.
By providing clear expectations and guidelines, you empower your team members to perform their best and deliver results. Clarity sets the stage for collaboration and effective teamwork, where everyone understands their role and how their work contributes to the bigger picture.
The Pitfalls of Unclear Communication:
Unclear communication leads to assumptions and misunderstandings: When leaders fail to be clear, it opens the door for assumptions and misunderstandings among team members. This can lead to confusion, mistakes, and unnecessary conflicts.
It creates frustration and disengagement: Unclear expectations or directions can leave team members feeling frustrated, as they are unsure about what is expected of them. This ambiguity can also breed disengagement, as individuals may struggle to find purpose or direction in their work.
And it results in wasted time and effort: Without clear guidance, team members may spend excessive time and effort trying to decipher what their leader wants, which can result in inefficiencies and decreased productivity.
The Power of Clear Communication:
Clear communication creates alignment and focus: Clear communication ensures that everyone is on the same page. It aligns the team's efforts toward common goals, ensuring that everyone understands the desired outcomes and priorities.
It fosters accountability and ownership: When expectations are clear, team members know what is expected of them and can take ownership of their responsibilities. This clarity enhances individual accountability and fosters a sense of ownership and pride in their work.
And it creates âPsychological Safetyâ: Clear communication creates a psychologically safe environment where team members feel comfortable seeking clarification, expressing concerns, and sharing ideas. This fosters open dialogue, innovation, and a culture of continuous improvement.
Conclusion:
As leaders, it's essential to recognize that being clear is an act of kindness toward our teams. By providing clarity in communication, we can avoid misunderstandings, frustration, and wasted effort. Clear expectations empower team members to excel, align their efforts, and take ownership of their work. So, let's embrace the power of clarity and create an environment where our teams thrive. Remember, clear is kind, and it paves the way for success.
FROM THE VAULT!
Hello and welcome to Episode 168 of the People Powered Business Podcast!
In today's episode we are talking about revisiting one of the most popular episodes - tackling tough talks with your team.
You know the conversations I mean, the one where you get a sick feeling in the pit of your stomach, the ones which give you heart palpitations at the thought of having them, that keep you up at night.
Whether itâs a performance management issue, a change in the business, a termination or anything else that is going to be a tough conversation with our team, weâve all been in a situation where we have to have them, and maybe even try and avoid them!
However, avoiding those conversations in bad for business in many ways, which we unpack in this episode, and I also share with you a simple framework to follow next time you need to tackle a tough conversation with a team member.
As promised, you can get your free guide to tackling tough conversations here - www.peoplepoweredbusiness.com.au/tough
Hello and welcome to Episode 167 of the People Powered Business Podcast.
Today Iâm covering off the key compliance changes that every business needs to be across right now â given the absolute avalanche of changes that we are seeing, it feels âunprecedentedâ.
Starting with the introduction of the âSecure Jobs Better Pay Actâ which as the name suggests, is designed to make jobs more secure for workers, and put upwards pressure on wages across the board.
The changes here include pay secrecy clauses becoming banned in employment contracts, significant changes to the enterprise bargaining landscape, including the massive expansion of multi enterprise bargaining. Through to the broadening of flexible work requests and limitations on denying them and the new l imitations on fixed term contracts coming into place by December.
Then we cover the changes to and introduction of Family and Domestic Violence Leave.
And finally the Respect@Work Act which sees a âPositive Dutyâ places on employers to to eliminate sexual harassment and sex based discrimination in workplaces and an expansion of the capacity to make Sexual Harassment complaints as well as new protected attributes under discrimination law.
There is a lot to get your head around, so getting you compliance checklist under control is a must for all employers.
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
Ever felt like you canât make any more decisions in a day? For me it usually comes at dinner time, when I ask my husband or my kids what they want for dinner and I get âyou decideâ or âwhat do you want?â The only thing I want is not to have to make the decision!
Some sources say that we make 35 000 decisions per day as an adult, if youâre a business owner or manager, youâre making more than most â so decision fatigue is real!
What is it? Decision fatigue refers to the mental exhaustion that occurs as a result of making numerous decisions over a period of time.
As a business owner or leader, you are often faced with a multitude of choices throughout the day, ranging from small operational decisions to larger strategic ones. The cumulative effect of decision-making can lead to reduced mental energy and impaired decision-making abilities.
When we have so many decisions to make and we start to feel overwhelmed, we have decision fatigue which can compromise the quality of your decisions. As your mental energy dwindles, you may experience decision-making biases, such as impulsivity, indecisiveness, or a tendency to stick with the status quo. This can hinder your ability to make well-informed and rational choices, potentially leading to suboptimal outcomes.
So what are the signs of decision fatigue? Difficulty concentrating, increased irritability, procrastination, or a desire to avoid decision-making altogether.
What can you do when you feel yourself in this spiral?
- Prioritize and delegate: Identify the most critical decisions that require your direct attention and delegate or automate less important ones. This allows you to focus your energy on high-value decisions.
- Use decision-making frameworks: Develop decision-making frameworks or guidelines that help streamline the decision-making process.
- Plan and batch decisions: Set aside specific times of the day or week to make decisions, rather than scattering them throughout the day.
- Simplify choices: Reduce decision complexity by simplifying options whenever possible.
- Take a break
And just remember, making one decision moves you forward, and it only has to be the right decision for now, you can make another decision later.
Hello and welcome to Episode 166 of the People Powered Business Podcast.
Often here on the podcast I chat about themes or topics that keep showing up âwhether with my private coaching clients in the Power BOSS Program, with our People Powered HR members, my consulting clients, in conversations I am having with leaders and experts I am speaking to and generally in the content that seems to randomly show up in my social media feeds - and this weeks no different.
I wanted to start todayâs episode with a quote from Sheryl Sandberg âwe cannot change what we are not aware of, and once we are aware, we cannot help but changeâ.
I think this sums up perfectly the discussion of today, we need to create self awareness in our leadership skills, because without awareness nothing can change, and with awareness change and development is inevitable.
So in this episode we look at how aware you are of your current leadership skills, strengths and blind spots.
Weâll then discuss how you can create better self awareness, and I share some examples of how Iâm using the Disc Assessment with my clients to create this.
And finally we discuss what to do with this new found awareness, and how to map this across when it comes to your teams.
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
I have been wanting to discuss this topic for a Power Play for a few weeks now, and through
the week I was reading âThe One Thingâ by Gary Keller and Jay Papasan and the principle again came up, so thatâs what weâre speaking about today.
The principle I am referring to is The Pareto Principle - also known as the 80/20 rule â and the big concept is that 20% of your effort = 80% of your results.
We all know how easy it is to get stuck into the âbusy workâ, but this isnât the work that yields the big results and in fact the book encourages you to effectively put this theory on steroids,
However what I see when it comes to the 80/20 rule with teams is this: 20% of team members consume 80% of the manager's time and attention. Essentially, a small number of team members can have a disproportionately high impact on a manager's time and energy.
The issue here is that this is never our top performing employees, often these are problem team members, who drain time, require excessive management, and tend to complain, can significantly hinder productivity and morale within the team.
They can disrupt workflow, create conflicts, and reduce overall team effectiveness. Moreover, they can divert a manager's attention from high-performing team members who may need support, guidance, or recognition for their contributions.
Of course, there are exceptions â such as people on training programs, apprentices and those we are onboarding into our business. These people take up a chunk of our time and they should, itâs an investment.
When 80% of our time is spent with the 20% of poor performers, what about the rest of our team? What are our top performers thinking about the fact they get none of our time or attention, despite being responsible for the lions share of the results?
What about if we spent 80% of our time nurturing, developing and setting our top 20% of performers up for success? Imagine the impact that could have on your business.
Recognizing their contributions, providing growth opportunities, and leveraging their strengths can help maintain their motivation and commitment to the business. Balancing the time and attention spent on both problem team members and high performers is crucial for overall team success.
When it comes to your time, which members of your team are taking it up? Could 20% of your time be focused to create 80% of results?
Hello and welcome to Episode 165 of the People Powered Business Podcast.
In today's episode we are looking at just one of the latest Industrial Relations updates â this one relates to our ability as employers to direct employees to take annual leave over a close down period â the most common of which for most businesses is over the Christmas and New Year period.
Letâs be honest, there is an absolute avalanche of changes rolling through from the Fair Work Commission, the Federal Government and a range of other legislative bodies, and many of the changes are getting a decent amount of media coverage. So changes like this one, which has much less public interest attached to it, can slide by without anyone realising.
Closing down our businesses over the Christmas and New Year has been common place in many, if not most, industries in Australia for decades. Sometimes this has been fuelled by industry norms, like the Building and Construction Industry where suppliers tend to shut down, causing a ripple effect across the industry. In other cases itâs the only way for owners of businesses, or families working together to get a true break together.
Since the inception of the Fair Work Act in 2009, almost all of the Modern Awards have had provisions in them which stipulate what we can and canât do when it comes to directing employees to take annual leave during a Christmas shut down period.
However, 1 May 2023 saw changes to more than 70 Modern awards when it comes to these rules, and some of them many employers wonât really like.
Until now, most of us will have required employees to take accrued annual leave during a Christmas close down, and where they did not have enough leave accrued, theyâd be required to take LWOP. As of now, for those 70+ awards, the direction to take LWOP just got a whole lot harder.
So in todayâs episode we discuss what has always been in place (whether you realised it or not), what the changes are, and what you need to think about and consider now to make sure youâre compliant for your next shut down.
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
So often when Iâm working with business owners, leaders and managers, they resists delegating (or even worse take things back), because they can do it faster.
For many, if not most things, itâs true â we can do it faster than the team member we are delegating to â but that doesnât mean we should hold onto it.
I think largely we can have unrealistic expectations on our people â that theyâll think like us, act like us, work to our pace, or be âclonesâ of us â and it think this sets us up for failure as leaders.
So whatever time something takes youâ especially when you are first delegating it â double the time.
Remember this isnât just about the task getting done, itâs also about:
- A learning and development opportunity for the team member involved, this extends them rather than keeping them small, it grow their role, their skills and their contribution;
- When we are learning, things take longer;
- Youâre an expert â in EVERYTHING in your business â your team arenât and you shouldnât expect them to be;
- Youâre the business owner or manager for a reason â youâre driven, highly productive, capable, adaptable and usually no fuss â you canât expect your team to be;
- This buys back your time â it gifts you time to do the things that matter most, that move the needle, that fill you up and make your business better â donât undersell the value of that.
So whatever time it takes you â double it!
Hello and welcome to Episode 164 of the People Powered Business Podcast.
In today's episode we are discussing how adaptable we are as leaders, and whether weâre displaying adaptive leadership with our teams.
We all have a natural or default leadership style that we tend to lean towards, and we all also have blind spots or weak points in our leadership â but how well can we move from one style to another to lead in the best possible way based on the situation, circumstances and people.
Today we take a look at what adaptive leadership actually looks like, why itâs important to work on our adaptive leadership skills, and how we can develop a more adaptive leadership approach.
I also mention research conducted by Tomoko Yokoi, here is a link to the Harvard Business Review article outlining the work of her and her team:
https://hbr.org/2022/01/finding-the-right-balance-and-flexibility-in-your-leadership-style
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
The above the line/below the line framework or theory was first introduced by the Conscious Leadership Group, a coaching and consulting company.
What are above and below the line behaviors?
Above the line behaviors are positive, proactive, and solution-focused behaviors that help individuals and teams achieve their goals. Examples include taking responsibility, being accountable, and seeking solutions.
Below the line behaviors, on the other hand, are negative, reactive, and problem-focused behaviors that hinder progress and create conflict. Examples include blaming, denying responsibility, and avoiding difficult conversations. Blame, shame, justify.
Leaders can identify above and below the line behaviors by observing how team members respond to challenges, opportunities, and feedback. For example, if a team member takes responsibility for their mistakes and seeks solutions when faced with a problem, they are exhibiting above the line behavior. If a team member blames others for their mistakes or denies responsibility, they are exhibiting below the line behavior.
What about in leadership? Below the line leadership occurs when a leader is closed, defensive, and committed to being right. On the contrary, above the line leadership occurs when a leader is open, curious, and committed to learning.
Above the line leadership is critical to business success.
So todays suggestion for you to think on is this â how can you be a more consistent, above the line leader for your team?
Hello and welcome to Episode 163 of the People Powered Business Podcast.
In today's episode, Iâm excited to again be speaking with Brett White of Be Leaders.
Brett has worked with hundreds of leaders across not only Australia but the globe, and works with organisations to help them develop their leaders, with a special passion for emerging leaders.
Brett is passionate about helping leaders, teams and organisations find their hidden potential. His hope is that as they develop a deeper understanding of themselves and the world around them, they will create meaningful change.
Brett has worked with over 50 organisations and 350 leaders and influencers.
He is accredited in Life Coaching, Thought Dynamics and Organisational Leadership and has run hundreds of face to face and online training workshops and keynote sessions throughout Australia, New Zealand, Pakistan, Singapore and Cambodia.
In todayâs discussion weâre talking about leader behaviour. This is something Brett has been doing a lot of research on recently.
Today we talk about key behaviours great leaders should be exhibiting, itâs impact on organisational culture and its connection to employee engagement and organisational success.
You can have great leadership skill, technical knowledge, and ability, but without the right behaviour, your success as a leader is limited. The biggest contributor to employee engagement is the relationship employees have with their leaders. It is not just what you do as a leader that is critical, it is the WAY you do it, and WHO you are when you do.
Leader behaviour is key to great teams, building trust, creating alignment, healthy culture, thriving organisations and delivering results.
If youâd like to connect with Brett, you can do so here:
https://beleaders.com.au/
https://www.linkedin.com/in/brett-white-825b9385/
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
We know we in theory we should lead by example, but weâre human and therefore not always perfect.
But the reality is, our team are watching everything we do, every move, every decision, everything we miss â and itâs what they observe, quietly, day to day that shapes their view of us as a leader, that helps them decide how theyâll behave and ultimately influences their performance.
A study from Gallup found that leaders and managers account for 70% of the variance in employee engagement. It's not salary, not the work environment, not their peers that matter most to peoples engagement at work âit's their leader.
So why is how we behave so important?
- We know the saying âactions speak louder than wordsâ - it certainly applies here. People do what we do, not what we say. If you say that you value work-life balance but work late every night, your team is likely to prioritize work over their own well-being as well.
- Your behavior sets the tone for your team: As a boss, your behavior sets the tone for your entire team. If you are consistently positive, focused, and productive, your team is more likely to follow suit. On the other hand, if you are negative, distracted, or disengaged, your team is likely to feel the same way.
- Values + behaviour = culture
- Behaviour modelling allows you to build a culture of trust and respect which leads to high performance.
Your team are watching inaction just as much as action â so letting someone get away with poor performance, failing to have a conversation that needs to be had, not owning up to a hiring disaster â thatâs just as big as what you do.
So at each turn check your intention and your action. Take the action that needs to be taken and donât tell them one thing and do another.
Hello and welcome to Episode 162 of the People Powered Business Podcast.
In today's episode, we're going to be talking about a topic that many of us have experienced or even been guilty of ourselves - micromanagement.
We'll be discussing what micromanagement is, the common characteristics of icromanaging bosses, and why we tend to do it. We'll also be exploring the negative consequences that micromanagement can have on your team and your business, and sharing some practical strategies to help you stop micromanaging and start trusting your team.
First, we'll define what micromanagement is and what it looks like in reality. Micromanagement is a management style where a manager closely observes, controls, and intervenes in the work of their team members.
We'll discuss some common characteristics of micromanaging bosses, including being a control freak, lacking trust, having perfectionist tendencies, and struggling to delegate effectively.
Next, we'll explore why micromanagement is bad for business. We'll explain how micromanagement can stifle creativity and innovation, teach people not to think for themselves, lower employee morale, decrease productivity, create a toxic work environment, lead to employee burnout, and result in high turnover rates. We'll also explain how micromanagement can make it difficult to attract and retain top talent, which can be especially damaging to small businesses.
Finally, we'll share some practical strategies to help you stop micromanaging and start trusting your team. We'll discuss the importance of setting clear expectations, providing constructive feedback, delegating tasks effectively, and fostering a culture of trust and collaboration. We'll also provide some tips for recognizing when you're slipping back into micromanagement habits and how to course-correct.
In todayâs episode we mentioned Episode 21 of the podcast âMastering the Art of Effective Delegationâ you can listen to that episode right here:
https://www.peoplepoweredbusiness.com.au/blog/Mastering-Delegation
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
Recently I was interviewing leadership expert Brett White of Be Leaders for a full episode of the podcast thatâs coming out really soon â we were discussing leaders behaviours.
Now itâs no surprise to most of us that this is an important topic because we know people follow our actions not our words.
Brett has developed a framework of 15 core and key leadership behaviours and as we were unpacking some of them the topic of curiosity came up.
And it immediately struck a chord with me because, as Iâve discussed in other episodes of the podcast, I think itâs a hidden super power we all have but often donât use.
Remember how curious you were as a kid? I was the âbut whyâ kid. We were all curious, but it fades away over time.
And what I see when Iâm talking to business owners is that we so often tend to make assumptions, or jump to conclusions or think we know what people are thinking, or why they are behaving a certain way â but thatâs all a construct of our minds.
Without being curious we miss the clues and ques, the warning signs and red flags, we miss opportunities.
So start to have more curious conversations, be more curious in everything you do. Youâll understand your people better, theyâll feel valued and heard, and it will help inform much better decision making when it comes to you team.
Hello and welcome to Episode 161 of the People Powered Business Podcast.
Do you avoid being a leader in your business? Are you a "non boss" who struggles to manage Effectively? In this episode, we'll explore what a "non boss" looks like and why people might adopt this mindset. We'll also discuss the downsides and consequences of being a "non boss" and provide strategies for overcoming your fear of leadership and becoming a better boss.
Firstly today we will define the "non boss" mindset and unpack what a ânon boss" looks like.
Specifically weâll look at symptoms like avoiding conflict, lacking direction, catering to everyone's needs even if it isn't good for the business, making decisions by committee, and failing to make decisions at all.
Weâll then turn to some of the consequences and ripple effects being a ânon bossâ has on your business. Things like a downturn in morale, motivation, and engagement and how a lack of clarity results in a downturn in productivity.
Then Iâll share 3 key strategies for overcoming your fear of leadership:
- Getting clear on a direction and communicating it to the team;
- Practicing tiny delegation;
- Building self-awareness of your leadership skills and blind spots and professional Development.
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
Welcome to Power Play, the mini-episode series within The People Powered Business Podcast where we focus on the mental game of being a boss. Join us each week as we share leadership tips, insights and advice to help you level up your leadership game and unleash the full potential of your team. These quick and powerful episodes are designed to give you the tools you need to become a more confident and effective leader, so you can create the successful business you deserve.
Today I was going to chat about the power of pause, itâs the Easter weekend after all, and one of the values I hold dear (and that Iâve learnt the hard way) is that self care is not selfish, and that pausing is actually really good for you and your business.
Then I realised that would be entirely hypocritical â because I wasnât doing that this weekend. The truth is the biggest decision I was trying to make on the Thursday before Good Friday was â would my easter long weekend be focused on trying to get through the 157 (and counting) unread and un-responded to emails in my inbox â or on planning a big and important project that I seem unable to get started on when my clients are working.
If I wasn't working this long weekend I would be feeling so guilty, and I thought you might relate to that - so that's what I decided to talk about today.
Hello and welcome to Episode 160 of the People Powered Business Podcast. Today weâre discussing why doing performance reviews is more important now than ever before.
Weâll start by unpacking what are performance reviews and why do we avoid doing them.
As business owners, leaders and managers putting off reviews, or avoiding them completely is more common than weâd like to admit. Whether itâs due to time constraints, fear of negative reactions, and lack of experience with formal evaluation processes â Iâve heard all the excuses under the sun!
So I want to make the case for why you should do performance reviews. So Iâm diving into the reasons why employers should conduct regular performance reviews. We discuss the benefits of providing feedback and evaluations, such as increased employee performance, accountability, and productivity. We also explore how performance reviews can help identify skill gaps and provide opportunities for employee development.
Finally, I wanted to share the risks to your business if you don't do reviews with your team. Specifically, how a lack of feedback and evaluations can lead to decreased employee motivation and increased turnover, as well as difficulties in identifying skill gaps and potential legal issues.
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
Welcome to Power Play, the mini-episode series within The People Powered Business Podcast where we focus on the mental game of being a boss.
Join us each week as we share leadership tips, insights and advice to help you level up your leadership game and unleash the full potential of your team.
These quick and powerful episodes are designed to give you the tools you need to become a more confident and effective leader, so you can create the successful business you deserve.
Today I want to share a little secret with you: You Encourage What You TolerateâŚ.
Dallas Cowboys coach Tom Landry is the one I believe to be responsible for the quote âyou get what you demand, and you encourage what you tolerateâ whether these are his words originally, or he borrowed them from something he heard Iâm not sure â but either way itâs the second line that packs the biggest punch.
Take a moment to let it sit with you âyou encourage what you tolerate.â
Whatever you are putting up with, whatever you are tolerating, you are not only just putting up with it, you are literally encouraging it to continue. You are inviting no change, you are requiring no action, you are simply, silently, and subtly saying âplease keep going with thatâ.
Now cast your mind to your team, are you putting up with anything that youâre not particularly happy with? Are you tolerating something that actually really annoys you, that you donât at all like, or that just gets under your skin?
Maybe itâs a performance issue, but quite often itâs more behaviourally based. Something that perhaps is out of line with your values, or just isnât how you want things done in your business.
Perhaps until now you have ignored it, hoping things would change. Expecting that theyâd realise what was happening, figure it out for themselves, or miraculously change.
Guess what â that almost never happens!
As long as you continue to tolerate it â whatever it is â you are encouraging it to continue.
So what next? I hope this Power Play gives you the permission to take the right action, have the conversation, communicate clearly and stop tolerating things that arenât aligned with your expectations.
Hello and welcome to Episode 159 of the People Powered Business Podcast. Today weâre discussing why Hiring (and holding onto) the Wrong Employee Impacts Team Morale.
The truth is, weâve all made bad hiring choices in the past, it happens, but when we hold onto the wrong people it can have a significant effect on the entire team. It impacts productivity, it impacts momentum, it impacts mood and impacts motivation and morale.
So in todayâs episode Iâm sharing how to identify the early warning signs that youâve hired the wrong person. We also unpack the reasons we are tempted to hold onto these wrong hires, and why we can be so resistant to do something about it. And then I share 3 key ways holding onto the wrong people impacts team morale.
If youâd like to continue the conversation on this, please join us in the Facebook Group HR Support for Australia Businesses via this link:
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 158 of the People Powered Business Podcast.
Today weâre talking about how you can use AI (yes AI!) to get some things off your HR âto doâ list!!
Now unless youâve been hiding under a rock, the likelihood is youâve heard a little about AI recently, and like everyone else in business that I know, I decided to have a play to see how it could be used to help our People Powered HR members, my consulting clients and my team.
And my mind as blown!!
I am all about efficiency, productivity and saving time, and AI does that in spades. But like anything there are pros and cons, and some of the technology certainly has its limitations, and we discuss those in this episode as well.
Today I share with you 3 ways I have used AI recently and that you can too to get some HR âstuffâ of that to do list.Â
I hope you love this chat about leveraging AI to help with your HR tasks.
Mentioned in this episode:
Welcome to People Powered HR
Attention Small Business Bosses:How to get expert HR advice on demand, withoutspending thousands of dollars or gettinglocked into restrictive contracts(even if you've struggled with staff in the past)Join TODAY and know you have expert HR adviceon demand for LESS than $25 a week!https://www.peoplepoweredbusiness.com.au/hr
Hello and welcome to Episode 157 of the People Powered Business Podcast.
Today weâre talking about the 3 biggest mistakes I see business owners and managers make when it comes to motivating their teams. These road blocks really do hold back their success when it comes to building a motivated and high performing team, yet they are completely avoidable.
1 â Youâre failing to provide clear goals and objectives. When people arenât clear whatâs expected of them they become disengaged very quickly. They can be confused, which leads to frustration, which in turn impacts motivation. Being clear is not mean or bossy, in fact itâs the opposite. As Brene Brown says âclear is kind, unclear is unkindâ.
2 â Youâre micromanaging. At the opposite end of the spectrum is the micromanager. The person that is hovering so closely over every detail of what your employee is doing they feel like they canâ breathe without your permission. Micromanagement erodes trust faster than you can imagine, and who would be motivated if they feel like their manager doesnât trust them?
3 â youâre focusing solely on monetary rewards. This creates a culture of entitlement, of chasing the next dollar, they might be motivated, but towards the wrong thing. As discussed today, we have unpacked this motivation issue in previous episodes. Take a listen to Episode 155 here to learn more:
https://www.peoplepoweredbusiness.com.au/blog/motivation-podcast
Ultimately, motivating your staff can be a challenge, but avoiding these 3 common mistakes will help ensure your motivation efforts arenât wasted, and youâre building a highly engaged team.
Free Webinar â Transform Your Team from Good to GREAT! 22nd March 2023 unlock the secrets building a motivated team of high performers and uncover the biggest mistakes people make when it comes to motivating their people.
https://www.peoplepoweredbusiness.com.au/great
Hello and welcome to Episode 156 of the People Powered Business Podcast.
Today weâre discussing how you can transform your team from Good to GREAT.
Consider this, how would it feel to have a motivated and high performing team? At team who love coming to work, who do amazing quality work, and who you can rely on wholeheartedly.
What would it mean for you to have that team? Maybe you could take a day off, do more of whatâs important to you, even take a holiday!
Maybe it just means less stress, loving your business more or being able to grow.
In todaysâ episode I share three of the foundation strategies to transforming your team from good to great.
- Understand the foundations of motivation. Without this knowledge, youâre almost certainly wasting time and money in motivation techniques that simply arenât working;
- Problem solve from the bottom up. If you solve all the problems for your people, they never learn to think for themselves, innovate and grow. You are essentially sabotaging your teams success when you do this;
- Build a culture based on trust, which is values aligned and that creates a sense of belonging.
Whilst there are a myriad of other strategies you can put in place in your pursuit to create a motivated and high performing team, these are 3 non negotiables to get you started.
An Invitation:
As always, if youâd like to connect with other like minded business owners, leaders and managers join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Get Your Free Guide to Dealing with Problem Employees
How to Deal With Any Problem Employee Discover the REAL REASONS you have a problem employee, determine the EXACT PROBLEMSyou have and uncover the SPECIFIC SOLUTIONS to manage your team effectively (so you can take action without drama or confrontation)This Guide is for You If:They Said They Could Do The Job- You've hired someone and a few months later you realise they can't do what they promised at interview, but it feels 'too late' to deal with it.They Do 'Just Enough' - You have an employee that does 'just enough', but they show no initiative and make no effort. They are lazy but not terrible.Your Employee Is Inconsistent - Your employee is inconsistent in their performance, they are great for 2 weeks and terrible the next. You just want them to be great all the time!It's Hard To Put Your Finger On The Issue - The issues you have with this person are subtle, hard to put you finger on, and you feel like it's your fault and you're over-reacting to every little thing.There's An Excuse For EVERYTHING! - Your problem employee has an answer, an excuse and a come back for EVERYTHING. They don't take responsibility and nothingis ever their fault.You're Sick Of Second Guessing Yourself - You've had enough! You're ready to get to the bottom of what's actually going on so you can take back control (with confidence, not confrontation).Get Your Free Guide Herehttps://www.peoplepoweredbusiness.com.au/employee
Hello and welcome to Episode 155 of the People Powered Business Podcast.
Today weâre revisiting one of our most popular and listened to episodes where I chat about the 2 types of motivation our employees need.
Many employers focus on what we call extrinsic motivators, in that they try and motivate their staff using a source external from the person. Could be a reward, an incentive, a bonus, a gift, lunch â those kinds of things. These thigs usually cost money, and when they donât have the effect the employer was hoping for â in that the employee is not more motivated across the board, or more committed to their role, the employer becomes resentful of the motivation process.
The truth is, these extrinsic motivation techniques can work effectively, but only when the employee is already intrinsically motivated in the role, and as a result engaged. Without this foundation piece of intrinsic motivation, the extrinsic tactics are a short term win at best.
In todaysâ episode we discuss the difference between intrinsic and extrinsic motivators, and why getting intrinsic right first is imperative to motivating your employees.
If youâd like to ask questions or start a discussion about motivating your people, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses -
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Get Your Free Guide to Dealing with Problem Employees
How to Deal With Any Problem Employee Discover the REAL REASONS you have a problem employee, determine the EXACT PROBLEMSyou have and uncover the SPECIFIC SOLUTIONS to manage your team effectively (so you can take action without drama or confrontation)This Guide is for You If:They Said They Could Do The Job- You've hired someone and a few months later you realise they can't do what they promised at interview, but it feels 'too late' to deal with it.They Do 'Just Enough' - You have an employee that does 'just enough', but they show no initiative and make no effort. They are lazy but not terrible.Your Employee Is Inconsistent - Your employee is inconsistent in their performance, they are great for 2 weeks and terrible the next. You just want them to be great all the time!It's Hard To Put Your Finger On The Issue - The issues you have with this person are subtle, hard to put you finger on, and you feel like it's your fault and you're over-reacting to every little thing.There's An Excuse For EVERYTHING! - Your problem employee has an answer, an excuse and a come back for EVERYTHING. They don't take responsibility and nothingis ever their fault.You're Sick Of Second Guessing Yourself - You've had enough! You're ready to get to the bottom of what's actually going on so you can take back control (with confidence, not confrontation).Get Your Free Guide Herehttps://www.peoplepoweredbusiness.com.au/employee
Hello and welcome to Episode 154 of the People Powered Business Podcast.
Today weâre talking about mastering the mental game of being the boss.
Letâs face it, no one gets into business for the love of people management, and most of us donât actually know what we should be doing when it comes to leading, how we should manage and what this whole âbossâ gg is about.
Perhaps youâre always feeling the need to say yes to your team, maybe youâve struggled with setting boundaries, having difficult conversations, you feel like itâs your job to make your people happy all the time, or youâre pulling your hair out because no matter what you try they just arenât doing what you want.
In todayâs episode I discuss why spending some time improving your boss skills is super valuable, I share some of the most common challenges I see other business owners face time and time again, and I share 3 tips to help to start yo master the mental game of being the boss.
As mentioned in this episode, I have recently opened up a limited number of places in the Power Boss Program, a 12 month private coaching program aimed to help you master the mental game of being the boss while building the practical skills to manage your team.
If youâd like to know more simply email me at hello@peoplepoweredbusiness.com.au
An Invitation:
As always, if youâd like to connect with other like minded business owners, leaders and managers join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 153 of the People Powered Business Podcast.
Today weâre chatting about the phenomenon known as âthe great resignationâ â what is it, are we still in it and if not whatâs next?
Whilst terms like the great resignation are fun for the media to pick up and run with, what do they really mean for our businesses, and how do we best understand how to navigate the challenges it presents?
There are no doubt there are signs in the market that things are shifting, there remains significant challenges when it comes to finding, keeping and motivating staff.
In todaysâ episode we discuss what Iâm seeing and how I think the future is looking.
An Invitation:
Whatâs you experience, what are you seeing at the moment when it comes to your business? Iâd love to know. Join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 152 of the People Powered Business Podcast.
Today weâre looking at a burning question I see so many business owners, leaders and managers asking themselves when they have a problem employee on their hands â is it me or is it them?
So often as managers we feel like we are going insane when it comes to our people. we second guess everything we are doing and how it relates to our employees performance â and we always tend to blame ourselves for whatâs happening.
We think we are over working them have a capacity issue, we see that they are just doing enough, but they arenât doing anything wrong so we feel weâre over reacting, the issues are subtle, so maybe they arenât a big deal, or they seem to have an answer for everything, which makes us certain the problem is us.
In reality, sometimes we are to blame when we have a problem with one of our team. Perhaps weâve hired the wrong person for the role, we havenât onboard effectively, we havenât communicated clearly or provided clarity. All of these things are our fault â and we need to take ownership of that, and make changes.
But the rest of the time, when they have the excuses, when they arenât getting the job done, when theyâve checked out or have become toxic. In those situations itâs definitely them, and itâs our job as the leader and manager to step up, be the boss and, manage the situation.
An Invitation:
If youâd like to connect with other business owners and leaders who are also taking a look at their problem employees and what they are tolerating, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 151 of the People Powered Business Podcast.
Today is a compliance update on one of the Industrial Relations reforms which have recently been announced.
Back in Episode 140 we introduced the raft of changes coming as part of this reform, with a key focus on job security, protecting employees rights, removing the gender pay gap and continued wage increases. You can listen to that episode here:
https://www.peoplepoweredbusiness.com.au/blog/IR-Reform-Update
Today we looked at one of the changes that is taking effect immediately, as of 1 February 2023, the introduction of Paid Family and Domestic Violence Leave into the Fair Work Act and Modern Awards.
For all business employing 15 or more employees, including regular casuals, this change is happening right now. For the rest of you the 1 August 2023 is when this commences for you.
It sees 10 days of Paid Family and Domestic Violence Leave become available to all staff, including full time, part time and casual staff who are experiencing family and domestic violence, or they need to do something to deal with the impact of that violence which canât reasonably done outside of work hours.
For us as employers this means we have an obligation to understand our requirements, and ensure weâre compliant. If youâd like support with that you can book a consultation with me directly right here:
https://www.peoplepoweredbusiness.com.au/contact
An Invitation:
If youâd like to connect with other business owners and leaders, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 150 of the People Powered Business Podcast.
Today Iâm sharing with you 5 tips for running a successful team planning session.
Back in Episode 147 we spoke about the importance of having a clear team vision for the year, and one thing I recommended was to articulate this vision to the team via some sort of strategy or planning day.
Today I want to unpack why they are so important for our people, how often you should run them, and Iâm sharing my 5 tips for running a successful session.
Tip 1: Align your planning session with the personality of your culture. If you have a team who loves fun and doesnât take themselves to seriously, do not kill the vibe with PowerPoint slides filled with boring detail. Conversely, if you have a data driven and analytical culture, you need to make the data sing and be front and centre of the process;
Tip 2: Make it about more than business targets. Yes the targets are important to articulate, and the vision is important to share, but whatâs in this for them? I love to include some team building activities, games, a dinner afterwards or just something fun. This really amps up the engagement in the process;
Tip 3: Be clear on your vision, articulate it and anchor everything to it. If anything you plan in this session does not directly align to the vision you have for the next 12 months, then youâre not going to get to where you want to go;
Tip 4: Mix up the format. Having people sitting still in the one spot for hours on end is exhausting! Especially if they are simply listening to you speak. This shouldnât be about you just presenting for a few hours. Break into small groups, do some individual reflection, have someone else running a section, move to different locations (even if itâs just another part of the building) or even consider an external facilitator to help;
Tip 5: Have clear plans of actions and a follow up plan. Nothing undermines the benefits of these sessions faster than your team thinking it was all hot air and no actual action is taken to put the plans into place. Delegate the actions out, make people accountable, and lead by example in ensuring all the great ideas get implemented.
An Invitation:
If youâd like to connect with other business owners and leaders who are running successful team planning days, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 149 of the People Powered Business Podcast!
Today is part 2 of a 2 part discussion with Anne Maree Wilshire from Vibrant Voices. Anne Maree kindly joined me live in November 2022 as part of NSW Small Business Month to participate in a Connection Conversation around using our voice to connect with our people to drive business success.
In todays conversation weâre focusing on the scenarios where we would want to use our voice to really have impact and influence on our team, and how we can go about doing that.
A bit about our guest:
Anne Maree helps leaders and speakers whose voice is an integral part of their branding to become more impactful. To transform their voice style and message and speak with confidence and authority so they are a voice people want to hear.
She does this through her Vibrant Voices Framework in individual and group coaching programmes and her Vibrant Voices Studio membership community.
Her clients transform their voice and message into a powerful asset that authentically reflects them and makes their message memorable and compelling.
She is a recognised expert in the areas of voice and presentation skills, leadership, influence, collaboration, conflict resolution and authenticity.
Anne Maree has kindly shared a special gift with our listeners, which is her voice guide, which includes 10 tips to help you learn how to love the sound of your own voice and speak with confidence and credibility. Get your free copy here:
https://www.vibrantvoices.com.au/smallbusnovspecialoffer
An Invitation:
If youâd like to connect with other businesses who are also looking at how to leverage their voice to influence their people, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 148 of the People Powered Business Podcast!
Today is part 1 of a 2 part discussion with Anne Maree Wilshire from Vibrant Voices. Anne Maree kindly joined me live in November 2022 as part of NSW Small Business Month to participate in a Connection Conversation around using our voice to connect with our people to drive business success.
In todays conversation weâre focusing on the science of the voice how people hear tone before words and why how we say things matters most.
In next weeks episode we will be talking about the different scenarios we want to use our voice to have influence and impact on our teams.
A bit about our guest:
Anne Maree helps leaders and speakers whose voice is an integral part of their branding to become more impactful. To transform their voice style and message and speak with confidence and authority so they are a voice people want to hear.
She does this through her Vibrant Voices Framework in individual and group coaching programmes and her Vibrant Voices Studio membership community.
Her clients transform their voice and message into a powerful asset that authentically reflects them and makes their message memorable and compelling.
She is a recognised expert in the areas of voice and presentation skills, leadership, influence, collaboration, conflict resolution and authenticity.
Anne Maree has kindly shared a special gift with our listeners, which is her voice guide, which includes 10 tips to help you learn how to love the sound of your own voice and speak with confidence and credibility. Get your free copy here:
https://www.vibrantvoices.com.au/smallbusnovspecialoffer
An Invitation:
If youâd like to connect with other businesses who are also looking at how to leverage their voice to influence their people, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 147 of the People Powered Business Podcast, and welcome to 2023!
Today weâre chatting about your vision for 2023 â for your business and your team.
At this time of year itâs so important to our people that we can give them clarity about whatâs ahead for the year for their roles in the business. They want to know what the future holds and how their role fits into the bigger picture. They want to feel part of something bigger than themselves, and most importantly they want to know how work can help them with their vision and goals for the year.
Last week we spoke about the power of pausing to get the clarity about the future, but having that clarity is no good if we donât share it with our team. So today we discussed some ways to communicate the vision with the team and getting them engaged with the objectives.
In addition today we spoke about capacity planning â do you have the right people on the bus to get you where you want to go?
I mentioned the powerful Clean Slate Exercise, and if youâd like to dive deeper into that I highly recommend checking out episode 22 â The Value of a Clean Slate https://www.peoplepoweredbusiness.com.au/blog/clean-state
An Invitation:
If youâd like to connect with other business owners and leaders who are setting their visions for 2023, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here:
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 146 of the People Powered Business Podcast!
Today I want to chat to you about the power of pausing. Itâs not something that comes naturally to many of us entrepreneurial types, but after the year that 2022 has been â I feel like itâs more important this year than ever.
Letâs be honest â 2022 has been A LOT! And on the back of 2020 and 2021, and all the things that got thrown at us, for many this year has felt like a roller coaster that never ended.
Even in the weeks leading up to Christmas there has been no signs of slowing down, it has for many felt relentless.
So todaysâ episode is a reminder on why pausing, stopping and resetting is important, on so many levels, to ourselves, our businesses and of course our teams.
An Invitation:
If youâd like to connect with other business owners and leaders, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 145 of the People Powered Business Podcast!
Today on the podcast I am sharing a compliance update â which will be one of many over the coming months.
The âSecure Jobs Better Pay Billâ which is the first of a raft of industrial relations changes anticipated, has passed through parliament and become law. The objectives of the changes are to drive up wages, reduce pay inequity, make work more secure for employees, and essentially get everyone involved in enterprise bargaining.
One of the changes that has come into effect immediately is the abolition of pay secrecy clauses in employment contracts and enterprise agreements. From 7th December 2022 these are banned, and employees gained a workplace right to share (or not share) their remuneration details with anyone they like, including their peers.
In todayâs episode we discuss what these changes actually mean, and what action you need to take to ensure youâre compliant.
An Invitation:
If youâd like to connect with other businesses who are also navigating the industrial relations changes, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 144 of the People Powered Business Podcast!
Today is a bit of a follow up episode on our discussion last week, when we looked at how many direct reports any one position can handle.Â
Knowing that you have too many people reporting to you is one thing, knowing how to let go, for some people, is quite another.
In todayâs episode weâre unpacking why letting go of things is important for our business growth, our teams development and our sanity, weâre looking at why so many of us are so bad at it, and Iâm sharing some success strategies to help you start to let go of things on your plate.
An Invitation:
If youâd like to connect with other businesses who are also navigating growing organisational teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 143 of the People Powered Business Podcast!
Today is we are talking about something that can have such a huge impact on your sanity and your teams success. That is â how many direct reports can any one position handle?
I know in small business creating an organisational structure or org chart can feel like âoverkillâ but without this structure things get messy, and when things are messy â they are ultimately hard!
Thatâs why I todayâs episode I recommended everyone go back and listen to Episode 22 â The Value of a Clean Slate, and work through the clean slate exercise for their business.
Here is a link to Episode 22:
https://www.peoplepoweredbusiness.com.au/blog/clean-state
The reality is, the more people any one role needs to manage, the more positions reporting into any manager â the more time the management of those people takes and the less operational work they can do.
The most widely accepted âmagicâ number is 7 - + or minus 2.
Effectively the maximum number of people any manager should manage is 7 â providing they are just managing and not doing other operational or client facing work.
This number is influenced though by a range of factors including:
- The complexity of the work;
- The experience level of the team;
- The acceptable error rate;
- The leadership experience of the manager; and
- The dynamic nature of the work environment.
All of these factors help us to assess whether the number is 7, or more than 7, or in most cases less than 7.
An Invitation:
If youâd like to connect with other businesses who are also navigating growing organisational teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 142 of the People Powered Business Podcast!
Today is part 2 of a 2 part discussion with Diversity and Inclusion Consultant Nicci Richman from Audir. Nicci kindly joined me live in November 2022 as part of NSW Small Business Month to participate in a Connection Conversation around connecting with our own and our teams neurodiversity to drive business success.
Last week, in Episode 141, we looked at defining neurodiversity and understanding what it means, as well as how to identify and leverage our own neurodiversity as leaders.
Today weâre talking about identifying and managing neurodiversity within our team.
A bit about our guest:
Nicci is a Diversity and Inclusion Consultant with a passion for supporting Neurodivergent individuals in the workplace.
Her career had its foundations in social research, working on employee engagement surveys for multi-national organisations. This insight into organisations led to her love of working with businesses to develop and support the strategies that enable a thriving workplace culture.
With previous experience across the Professional Services, Manufacturing, Transport, and Hospitality industries; she now works primarily with clients in Allied Health and Community Services, developing person-centred cultures in alignment with the NDIS framework.
She holds a Bachelor of Social Science (Sociology and Political Science), and accredited certificates in Narrative Coaching, Mindfulness, Human Resources, Training and Education, and Business. She is an accredited REACH Facilitator, DiSC Facilitator and a member of the Australian Human Resources Institute (AHRI).
If youâd like to reach out to Nicci you can connect with her on LinkedIn:
https://www.linkedin.com/in/nicci-richman-abb5541a/
Or visit her website:
https://www.audir.com.au/
An Invitation:
If youâd like to connect with other businesses who are also looking at how they can better understand and lad their neurodivergent team, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Find Hire Keep Workshop Invitation
Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 141 of the People Powered Business Podcast!
Today is part 1 of a 2 part discussion with Diversity and Inclusion Consultant Nicci Richman from Audir. Nicci kindly joined me live in November 2022 as part of NSW Small Business Month to participate in a Connection Conversation around connecting with our own and our teams neurodiversity to drive business success.
In todays conversation weâre focusing on defining neurodiversity and understanding what it means, as well as how to identify and leverage our own neurodiversity as leaders.
In next weeks episode we will be talking about identifying and managing neurodiversity within our team.
A bit about our guest:
Nicci is a Diversity and Inclusion Consultant with a passion for supporting Neurodivergent individuals in the workplace.
Her career had its foundations in social research, working on employee engagement surveys for multi-national organisations. This insight into organisations led to her love of working with businesses to develop and support the strategies that enable a thriving workplace culture.
With previous experience across the Professional Services, Manufacturing, Transport, and Hospitality industries; she now works primarily with clients in Allied Health and Community Services, developing person-centred cultures in alignment with the NDIS framework.
She holds a Bachelor of Social Science (Sociology and Political Science), and accredited certificates in Narrative Coaching, Mindfulness, Human Resources, Training and Education, and Business. She is an accredited REACH Facilitator, DiSC Facilitator and a member of the Australian Human Resources Institute (AHRI).
If youâd like to reach out to Nicci you can connect with her on LinkedIn:
https://www.linkedin.com/in/nicci-richman-abb5541a/
Or visit her website:
https://www.audir.com.au/
An Invitation:
If youâd like to connect with other businesses who are also looking at how they can better understand and lad their neurodivergent team, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Find Hire Keep Workshop Invitation
Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 1409 of the People Powered Business Podcast!
Today is a technical update on the Industrial Relations reforms which
have recently been announced, and those which are currently before
parliament.
As there always is when there is a new Government, we can expect
change. Industrial relations is one of the areas they often seek to make
change, to support election promises and align the legislation with
their core values.
As part of this reform we are seeing a key focus on job security,
protecting employees rights, removing the gender pay gap and continued
wage increases.
At the time of recording the âFair Work Legislation Amendment (Secure
Jobs Better Pay) Bill 2022 is before parliament, so right now there is a
whole lot yet to be confirmed.
But what we do know is that there have been recent changes to the
Paid Parental Leave Scheme and the introduction of Paid Family and
Domestic Violence Leave.
An Invitation:
If youâd like to connect with other businesses who are also
navigating the industrial relations law changes, Iâd love you to join us
inside our free Facebook Group, HR Support for Australian Businesses,
so I can learn more about whatâs working for you and any challenges you
might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Find Hire Keep Workshop Invitation
Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 139 of the People Powered Business Podcast!
Itâs that time of year againâŚ.today we are chatting Christmas Close Down Essentials.
What are the things you should be doing now, before the Christmas break to set you and our team up for success in 2023.
What are the compliance essentials you need to be across when it comes to Christmas close downs.
And what are the additional considerations relevant this year that you may want to think about when it comes to managing this period.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Mentioned in this episode:
Find Hire Keep Workshop Invitation
Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 138 of the People Powered Business Podcast! I am super excited to be joined by special guest, Elita AâVard from Elite Edge Accounting on todayâs episode. Elita generously shares with us her knowledge when it comes to accounting, bookkeeping and payroll for small business. We discussed things such as when is the right time to outsource to a bookkeeper, whatâs the difference between a bookkeeper and an accountant, how do we know if we can afford to hire a new employee, and what are the key numbers we need to be across when it comes to our team. If youâd like to connect with Elita, here is her website: https://eliteedgeaccounting.com.au/ (https://eliteedgeaccounting.com.au/)
An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia) Mentioned in this episode: Find Hire Keep Workshop Invitation Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 138 of the People Powered Business Podcast! I am super excited to be joined by special guest, Elita AâVard from Elite Edge Accounting on todayâs episode. Elita generously shares with us her knowledge when it comes to accounting, bookkeeping and payroll for small business. We discussed things such as when is the right time to outsource to a bookkeeper, whatâs the difference between a bookkeeper and an accountant, how do we know if we can afford to hire a new employee, and what are the key numbers we need to be across when it comes to our team. If youâd like to connect with Elita, here is her website: https://eliteedgeaccounting.com.au/ (https://eliteedgeaccounting.com.au/)
An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia) Mentioned in this episode: Find Hire Keep Workshop Invitation Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 137 of the People Powered Business Podcast!
In today's episode we are talking about why hiring well is just the beginning.
Making great hiring choices is absolutely essential to team, and ultimately business success, there is no doubt. But if everything beyond that is broken or non existent our great hiring efforts will be a total waste, and weâll end up with a revolving door of staff.
Today I shared the P.E.O.P.L.E Pathway, the exact framework that I assist our People Powered HR members follow and I work with my consulting clients to implement. It is the journey every employee follows in your business. Getting every step right is critical to team success. Mentioned in this episode: Find Hire Keep Workshop Invitation Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 137 of the People Powered Business Podcast!
In today's episode we are talking about why hiring well is just the beginning.
Making great hiring choices is absolutely essential to team, and ultimately business success, there is no doubt. But if everything beyond that is broken or non existent our great hiring efforts will be a total waste, and weâll end up with a revolving door of staff.
Today I shared the P.E.O.P.L.E Pathway, the exact framework that I assist our People Powered HR members follow and I work with my consulting clients to implement. It is the journey every employee follows in your business. Getting every step right is critical to team success. Mentioned in this episode: Find Hire Keep Workshop Invitation Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 136 of the People Powered Business Podcast! In todayâs episode of the podcast we are chatting about achieving business success through our teams. The thing I know to be true is this: having the right team is the only way to have success in business, without losing our nights, weekends and sanity. But for so many business owners they feel like their teams are not the key to their success, and may even be holding them back â certainly as though a weekend off is far from reality. Today I encourage you to define what success means to you (because until you know what that is itâs pretty hard to strive to achieve), and the key elements to team success that are critical to building the right team. If youâd like to share some thoughts on this or ask a question, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia) Mentioned in this episode: Join Me for the Webinar Do you sometimes feel like youâre losing time, energy and your sanity when it comes to your team? Would you like to learn how to avoid hiring the wrong people (and then keeping them way too long)? If so Iâd love you to join me for this webinar next week, where Iâll be sharing exactly this, plus the 3 surprisingly preventable was you could be currently wasting time, money and energy when it comes to growing and leading your team.
https://www.peoplepoweredbusiness.com.au/webinar
Hello and welcome to Episode 136 of the People Powered Business Podcast! In todayâs episode of the podcast we are chatting about achieving business success through our teams. The thing I know to be true is this: having the right team is the only way to have success in business, without losing our nights, weekends and sanity. But for so many business owners they feel like their teams are not the key to their success, and may even be holding them back â certainly as though a weekend off is far from reality. Today I encourage you to define what success means to you (because until you know what that is itâs pretty hard to strive to achieve), and the key elements to team success that are critical to building the right team. If youâd like to share some thoughts on this or ask a question, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia) Mentioned in this episode: Join Me for the Webinar Do you sometimes feel like youâre losing time, energy and your sanity when it comes to your team? Would you like to learn how to avoid hiring the wrong people (and then keeping them way too long)? If so Iâd love you to join me for this webinar next week, where Iâll be sharing exactly this, plus the 3 surprisingly preventable was you could be currently wasting time, money and energy when it comes to growing and leading your team.
https://www.peoplepoweredbusiness.com.au/webinar
Hello and welcome to Episode 135 of the People Powered Business Podcast! In todayâs episode of the podcast we are chatting about becoming the boss, and the journey I have noticed every business owner goes through in building their business and their team to become a business that is truly people powered. You see this is a journey I notice our People Powered HR members take, itâs one I have taken and itâs one every small business owner makes. Itâs not always a straight line, sometimes we bounce between the stages in the journey, but thatâs how we learn and create a stronger business for the future. The stages we all go through are: Having an Idea Powered business, where we are a start up, full of enthusiasm and ideas; Being You Powered â where we are starting to build our team and outsource things, but we are in the drivers seat across everything, and involved at every level; Becoming Person Powered where we have a team of key people and roles, who we can rely on and who power our business day to day; Being Team Powered where we have groups of people to get things done, across all areas of the business, but we are still firmly the key leader; And finally we are People Powered â with a leadership team, succession planning and where we can truly step away knowing our business will thrive.
If youâd like to share where you are in the journey, ask a question or start a discussion about this, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia) Mentioned in this episode: Find Hire Keep Workshop Invitation Do you own a business, manage staff or lead a team? Want to know how to easily find, hire and keep a reliable team? Finding and keeping people is so frustrating right now! Itâs the #1 headache for many businesses, but the good news is it doesnât need to be.
In this online workshop discover how YOUR small business can attract and retain top talent, and achieve team success, even in a competitive market!
Join today to find out: ⢠3 things you can to today to FINALLY attract, hire and keep the best people; ⢠The mistakes other business owners are making when it comes to building their dream team and what you can to instead; ⢠The exact strategies other businesses are using right now to overcome and avoid staffing stress and headaches.
Youâll get the complete team success blueprint along with practical, real life advice and resources.
Valued at $197 â yours FREE
Register today â we kick off October 17th. https://www.peoplepoweredbusiness.com.au/workshop
Hello and welcome to Episode 134 of the People Powered Business Podcast! I am super excited to be joined by special guest, Chantel Gilbert from Bluegum Electrical Solutions on todayâs episode. Chantel generously shares with us her business journey, the importance she places on team, and some of the challenges, lessons and wins she has had along the way. As a member of our People Powered HR community, I have seen firsthand how Chantel has really stepped into the role of CEO in her business, and the passion, dedication and commitment she brings to looking after her people, and creating a culture of trust, reliability, impeccable customer service and high performance. As she points out in our discussion, you canât make money without a good team. Realising this has been key to their business growth and success over the years. If youâd like to reach out to Chantel, you can contact her and find out more about Bluegum Electrical Solutions at https://www.bluegumelectricalsolutions.com.au/ (https://www.bluegumelectricalsolutions.com.au/) As mentioned, if youâd like to connect with people like Chantel, businesses owners leveraging the power of their team to drive their business success, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 133 of the People Powered Business Podcast! In todayâs episode of the podcast we are discussing the importance of onboarding new employees. For many small businesses they see onboarding as something for big corporates only, and something HR should take care of. Noting could be further from the truth. Effective onboarding is even more important for small businesses, because without it turnover increases and retention is lowered, which has a ripple effect on the entire business.
Today I shared with you the 4 core elements of effective onboarding that any business could implement right now. These were designed by Dr Talya Bauer from the SHRM Foundation and include:
Compliance;
Clarification;
Connection;
Like building blocks, you need to start at the base, the beginning, with compliance, but stopping there will see youâre your onboarding efforts falling flat.
If youâd like to ask questions or start a discussion about effective onboarding, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 133 of the People Powered Business Podcast! In todayâs episode of the podcast we are discussing the importance of onboarding new employees. For many small businesses they see onboarding as something for big corporates only, and something HR should take care of. Noting could be further from the truth. Effective onboarding is even more important for small businesses, because without it turnover increases and retention is lowered, which has a ripple effect on the entire business.
Today I shared with you the 4 core elements of effective onboarding that any business could implement right now. These were designed by Dr Talya Bauer from the SHRM Foundation and include:
Compliance;
Clarification;
Connection;
Like building blocks, you need to start at the base, the beginning, with compliance, but stopping there will see youâre your onboarding efforts falling flat.
If youâd like to ask questions or start a discussion about effective onboarding, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses.
https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 132 of the People Powered Business Podcast! In todayâs episode of the podcast weâre talking about something that I know is top of mind for many small business owners right now â how to keep the great staff they have! The reality is, it is harder than ever to keep great people right now. They are getting offers and opportunities placed in front of them every day of the week, and at some point in time they might start to think the grass does look greener on the other side. The stats support this, with data out of the Australian Bureau of Statistics showing us that resignation rates are at a 10 year high and unemployment is at a 50 year low. So how can we keep great people in this environment? In todayâs episode I share with you 3 fundamental concepts you need to be paying attention to when it comes to retaining the best people: Making the right decisions; Harnessing their greatness; Creating complete alignment.
All three concepts are big picture ideas that cross over many elements of the employment relationship. But they really are the fundamentals, getting this right will help ensure your A players stay with you long term. If youâd like to ask questions or start a discussion about this issue of retention in a competitive market, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 132 of the People Powered Business Podcast! In todayâs episode of the podcast weâre talking about something that I know is top of mind for many small business owners right now â how to keep the great staff they have! The reality is, it is harder than ever to keep great people right now. They are getting offers and opportunities placed in front of them every day of the week, and at some point in time they might start to think the grass does look greener on the other side. The stats support this, with data out of the Australian Bureau of Statistics showing us that resignation rates are at a 10 year high and unemployment is at a 50 year low. So how can we keep great people in this environment? In todayâs episode I share with you 3 fundamental concepts you need to be paying attention to when it comes to retaining the best people: Making the right decisions; Harnessing their greatness; Creating complete alignment.
All three concepts are big picture ideas that cross over many elements of the employment relationship. But they really are the fundamentals, getting this right will help ensure your A players stay with you long term. If youâd like to ask questions or start a discussion about this issue of retention in a competitive market, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 131 of the People Powered Business Podcast! In todayâs episode of the podcast weâre talking about the High Risk Pre Start Zone. This is the period of time between an applicant accepting your offer of employment, and them actually starting with you. Right now, youâre probably doing a whole range of things during that period of time to get ready for your new starter, but they know about none of them. Conversely, they have other employers talking to them and other offers being extended to them. They have no more connection with you than any other employer they are interviewing with, so itâs easy for them to take another option during this period. By putting in place the 3 strategies I shared in todayâs episode youâll have the best possible chance that theyâll be there to start their role with you on day 1! If youâd like to ask questions or start a discussion about this dangerous pre start zone, I have an invitation for you. Â An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian -Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 130 of the People Powered Business Podcast! In todayâs episode of the podcast, Iâm sharing a 5 step framework to screening applications in a competitive market. The thing is, when we are short on applicants for a role, our usual screening methods tend to go out the window, and as a result we donât shortlist effectively, which means we are at risk of making poor hiring choices. And what I know to be true is that you canât outrun a bad hire. So whether you have 5 applications or 5000 effective screening is essential, and this 5 step framework is super simple to follow and will keep you on track for great hiring choices. If youâd like to ask questions or start a discussion about note taking, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia) Also mentioned in todayâs episode was a great clarity creating exercise â The Clean Slate Exercise, you can take a listen to that episode here:
https://www.peoplepoweredbusiness.com.au/blog/clean-state (https://www.peoplepoweredbusiness.com.au/blog/clean-state)
Hello and welcome to Episode 129 of the People Powered Business Podcast! In todayâs episode of the podcast, I have a warning, I may get a little bossy! Today we are talking about one of the simplest things you can do to protect yourself and your business from employee issues â and that is to take notes! Today I encourage you to document, document, document! I know it never feels like we will need the notes, until we actually do, and we can easily fall into the trap of thinking we will remember the details of the discussion, but the truth is we wonât. In todayâs episode I discuss when to take notes and why itâs so important to document these notes in relation to discussions with our employees. If youâd like to ask questions or start a discussion about note taking, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 128 of the People Powered Business Podcast! Today I am joined by Charissa Lim of Impact Persona to chat all things Psychometrics Assessments, especially in the recruitment process. Charissa is a Certified Behavioural Consultant and DISC advocate whoâs passionate about helping businesses gain first-hand insights into the people's behavioural traits through one of the world's most popular personality profiling tools. She's on a mission to save businesses and hiring managers time and money - especially those who find psychometric assessment reports complex and not to mention, costly. Working with hiring managers, recruiters and career coaches,  Charissa has created a variety of bespoke DISC reports that are not only cost-effective but are also very simple to digest. People come with different personalities. Charissa's goal is to harness the power of DISC Profiling to help her clients make informed hiring decisions, and identify the most ideal candidates that would best fit the business culture or role requirements. If youâd like to contact Charissa you can reach her on LinkedIn here: https://www.linkedin.com/in/charissalim/ (https://www.linkedin.com/in/charissalim/) Or via her website: https://www.impactpersona.com.au/ (https://www.impactpersona.com.au/)  If youâd like to ask questions or start a discussion about using psychometrics in the workplace, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 127 of the People Powered Business Podcast! In todayâs episode of the podcast weâre discussing the 2 key types of motivation, and why you canât have one without the other. Many employers focus on what we call extrinsic motivators, in that they try and motivate their staff using a source external from the person. Could be a reward, an incentive, a bonus, a gift, lunch â those kinds of things. These thigs usually cost money, and when they donât have the effect the employer was hoping for â in that the employee is not more motivated across the board, or more committed to their role, the employer becomes resentful of the motivation process. The truth is, these extrinsic motivation techniques can work effectively, but only when the employee is already intrinsically motivated in the role, and as a result engaged. Without this foundation piece of intrinsic motivation, the extrinsic tactics are a short term win at best. In todaysâ episode we discuss the difference between intrinsic and extrinsic motivators, and why getting intrinsic right first is imperative to motivating your employees. If youâd like to ask questions or start a discussion about motivating your people, I have an invitation for you. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 126 of the People Powered Business Podcast! In todayâs episode of the podcast weâre discussing a recruitment strategy or tactic that we are seeing more and more often in 2022 â the sign on bonus⌠Put simply, a sign on bonus is a one off cash incentive paid to a new employee when they accept and start a new role with you. In a market where the competition for talent is tough, employers are literally trying anything, including throwing money around, to try and secure their new team members.
In todaysâ episode we discuss when and why they may be useful, but more specifically why itâs a short sighted solution and there are other ways to use the same investment to get a better result.
If youâd like to ask questions or start a discussion about sign up bonuses and other recruitment strategies, I have an invitation for you.
An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 125 of the People Powered Business Podcast! In todayâs episode of the podcast, Iâm unpacking 3 key reasons motivation might be missing in action with your team right now. Before doing that though, I thought it was important to look at what motivation is, how it correlates with employee engagement and how engagement impacts our business generally. I shared with you a really great distinction between motivation and engagement, which was beautifully articulated by Effectory in this article: https://www.effectory.com/knowledge/why-you-should-be-thinking-about-engagement-and-motivation/ (https://www.effectory.com/knowledge/why-you-should-be-thinking-about-engagement-and-motivation/)
âEngagement is a sense of purpose, belonging, and commitment to an organization, whereas motivation is the willpower and drive to act on those feelings. Employee engagement serves as a foundation for your employees to do their best work, while motivation is the fuel or energy required to actually do it.â
Then we dive into 3 key reasons I am witnessing employee motivation seemingly being MIA right now.
If youâd like to ask questions about employee motivation, or share your experiences with motivating your team, I have an invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 124 of the People Powered Business Podcast! In todayâs episode of the podcast, Iâm pulling back the curtain on the inner workings of a recruitment agency. I know many businesses are looking to recruiters in the current market to help them find great staff. But, like all industries not all recruiters are created equally and there is certainly the good, bad and the ugly in the industry.
So today we look at the different modelâs recruitment agencies use, what to look out for when determining whatâs best for you, as well as the things to ask and consider before signing anything!
If youâre considering using a recruiter, or would like to contribute to the discussion on this topic, I have a special invitation for you.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
Hello and welcome to Episode 123 of the People Powered Business Podcast!In todayâs episode of the podcast, weâre discussing workplace flexibility, and the fact that no longer is it a âperkâ but a baseline expectation of employees. Whether itâs location flexibility, hours flexibility or other aspects of a role that employees are looking for flexibility with, there is no denying the fact that the need to offer flexibility is critical to being able to attract and retain top talent, and to a productive and engaged workforce.So how are you baking in flexibility to your workplace? Iâd love to hear, and I have a special invitation for where you can join us to share your experiences:An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.https://www.facebook.com/groups/hrsupportaustralia (https://www.facebook.com/groups/hrsupportaustralia)
In this discussion, Juliet and I share our views on KPIâs talk about how to structure them and share why they are critical to your teamâs success.
Hello and welcome to Episode 121 of the People Powered Business Podcast!
Todayâs episode is a quick but critical compliance update.
With the recent changes in minimum wages, increase in superannuation and removal of the superannuation earning threshold, this year more than ever 1 July spells changes that we want to keep an eye on to ensure our businesses remain compliant.
In todayâs episode I share with you what the changes are, why you need to pay attention this year more than ever, and what action steps you need to take.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 120 of the People Powered Business Podcast!As mentioned in todayâs episode, we are currently welcoming new businesses to People Powered HR, if youâd like to know more simply click this link:https://www.peoplepoweredbusiness.com.au/hrPeople Powered HR is the place to get expert HR advice, at your fingertips, for less than $25 per week. If youâre looking to get the knowledge, tools and resources to handle anything at all to do with your team with complete confidence, People Powered HR is the answer.Today we discussed HR options for small businesses â if you employ less than 50-100 staff is HR something you need to worry about, and if so how do you deal with this?As I shared in this episode if you employ staff, you have HR, and doing nothing is the worst possible option. Sticking your head in the sand is never the answer!And Internal HR Manager is not always a great answer for a small business either, and I share some of the reasons why in our discussion.Finally, I share a range of outsourced options that are available, and which might be best for you.Donât forget, to join People Powered HR click here:https://www.peoplepoweredbusiness.com.au/hr
Hello and welcome to Episode 119 of the People Powered Business Podcast!
In today's episode I am sharing the 3 biggest mistakes I see business owners and managers make when it comes to their team.
As mentioned, if youâd like to learn more and go deeper on these challenges, Iâd love you to join me in the free Sack Them or Save Them Masterclass which Iâm running online on the 28th June.
In Sack Them or Save Them we are going to look at the different type of problem employees you may have in your business, and Iâm going to show you how to identify what sort of problems youâre dealing with and the solution for your specific problem. We are also going to look at the specific next action steps you need to take to turn this person around.
Plus, Iâm going to be sharing the 5 biggest mistakes business owners make when dealing with their people, and what you can do instead to turn your current headache into your next top performer.
Click here to secure your free seat now:
https://www.peoplepoweredbusiness.com.au/masterclass
Hello and welcome to Episode 118 of the People Powered Business Podcast!
In today's episode we are talking about tackling tough talks with your team.
You know the conversations I mean, the one where you get a sick feeling in the pit of your stomach, the ones which give you heart palpitations at the thought of having them, that keep you up at night.
Whether itâs a performance management issue, a change in the business, a termination or anything else that is going to be a tough conversation with our team, weâve all been in a situation where we have to have them, and maybe even try and avoid them!
However, avoiding those conversations in bad for business in many ways, which we unpack in this episode, and I also share with you a simple framework to follow next time you need to tackle a tough conversation with a team member.
As promised, you can get your free guide to tackling tough conversations here:
https://www.peoplepoweredbusiness.com.au/tough
Hello and welcome to Episode 117 of the People Powered Business Podcast!Is It Me Or Is It Them?As mentioned on todayâs episode, if you have a frustrating employee on your hands I have created a great new resource to help you identify what sort of problem you are dealing with, and the exact strategy you need to fix the problem.Click here to get your free copy of the Guide.www.peoplepoweredbusiness.com.au/guideToday we unpacked one of the biggest challenges we face as business owners â why we are frustrated with an employee!The thing is, if weâre frustrated with an employee itâs always because they arenât meeting our expectations â whether performance or behaviour based, things arenât happening as we expected.But â are we actually clear on what our expectations are? Have we clearly communicated and articulated them to our people? and are they realistic and reasonable for the person and the role? if not, the problem lies with us, not them.Assuming we are clear on our expectations, they are reasonable, and weâve clearly articulated them, and we are still frustrated, whatâs next?If you still find yourself frustrated by an employee, it comes down to 3 main causes:* There is a skills gap; * Their motivation is missing in action; * Youâre trying to put a square peg in a round hole.
And this is where the free guide comes in. Is It Me Or Is It Them?If you are frustrated by one of your employees, this guide will help you identify what sort of problem you are dealing with, and the exact strategy you need to fix the problem.Click here to get your free copy of the Guide.www.peoplepoweredbusiness.com.au/guide
Hello and welcome to Episode 116 of the People Powered Business Podcast!
Today weâre talking about something I get asked about at least once a week â how can I motivate a disengaged employee!
I know engagement sounds like one of those âHR faffy termsâ but it is a real thing, and it has a direct impact on a range of factors including performance, attendance, retention, and a whole host of other things. Today we delve into the definition of engagement and why itâs so important for our business
Plus I share 6 easy tips to re engaging unmotivated employees on your team.
Is It Me Or Is It Them?
As mentioned on todayâs episode, if you have a challenging employee on your hands I have created a great new resource to help you identify what sort of problem you are dealing with, and the exact strategy you need to fix the problem.
Click here to get your free copy of the Guide.
Hello and welcome to Episode 115 of the People Powered Business Podcast!Today weâre talking about the hidden benefits of investing in training, developing and upskilling your staff.For a long time there has been a misconception that learning and skill development is an employees responsibility. But times have changed, and Iâm going to challenge you on that. The reality is the skills that got the employee to us, and to where they are now, are likely not the skills that we need in them in the future, so it really is our responsibility to develop their skills and provide the training they will need to be successful in our workplace in the future.For many businesses, training is seen as a cost, but when done correctly it really is an investment, not only in the individual employee, but in the business. Research shows us that a majority of Australian employees want to learn new skills, are concerned about their lack of skill development at work, and feel that their roles are outgrowing them. Yet studies also show as that as employers we arenât doing a great job of providing training and development opportunities.Given how hard it is to acquire new skills into our business with the market the way it is, wouldnât it make sense to invest in upskilling the great people we have?Providing training and development opportunities doesnât just have the obvious benefits that we all understand, there are also a lot of hidden benefits, such as improved morale and motivation, the reciprocity of feeling valued, improved innovation and increase retention rates.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 114 of the People Powered Business Podcast!Today we have a guest joining us, Michael Trimblett â Ethical Hacker and Small Business Cyber Security expert.Today Michael shares with us his expert knowledge about how small businesses can and should be protecting themselves from cyber security risks, and what we need to know about where our risks lie.Importantly Michael points out that people are our biggest risk points, and also that having the right people in terms of providers to support us is critical to protecting our businesses.Michael was kind enough to share a number of resources with us, you can locate those here:Click here to access the Scam Messages QuizClick here to learn more about the Essential EightClick Here to Watch Michaelâs Explanation VideosAn InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 113 of the People Powered Business Podcast!
Today weâre discussing something that I know is a constant challenge for business owners, leaders and manager alike â itâs setting and upholding boundaries.
We really arenât great at it, and today we discuss some of the reasons for that, as well as why boundaries are so important and what type of boundaries you might want to put in place.
As Tom Landy says âYou get what you demand, and you encourage what you tolerateâ and the key message there is that itâs what we tolerate that becomes the challenge. When we tolerate performance, behaviour, or anything else that is not acceptable, we are only encouraging it to continue.
An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 112 of the People Powered Business Podcast! Today weâre unpacking a staggering statistic â that is that 46% of new hires fail! Thatâs right â almost half of all new hires donât make it through their first 18 months. Now thatâs a shocking number at the best of times, but in an environment where businesses have resorted to âpanic hiringâ due to the lack of applicants in the market, it becomes even more concerning that there is a higher chance youâll find yourself in this situation. In todayâs episode I share the 3 magic ingredients you need to ensure successful hiring decisions and be on the right side of the numbers. It really is this simple, and comes down to 3 key things: * Creating the right role; * Hiring at the right time; * Finding the right person, someone that has the skills, motivation and is a great fit.
Without all 3 itâs pot luck at best â so they are really important ingredients to consider. Also mentioned in todayâs episode were some previous episodes of the podcast. The first was creating your organisational structure by doing the Clean Slate Exercise, you can check out more on that here: https://media.whooshkaa.com/show/11485/episode/714868.mp3The second was the importance of Position Descriptions. You can learn more about creating Position Descriptions here: https://media.whooshkaa.com/show/11485/episode/788029.mp3An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 111 of the People Powered Business Podcast!Today weâre chatting about something that I was quite surprised I hadnât already covered here on the podcast â clarity. When it comes to running a successful business clarity is absolutely king, but when it comes to our staff we sometimes arenât so great at being clear. We fear that it makes us âmeanâ or âbossyâ but actually clarity is what our people want.When we arenât clear with our people about what is expected from them, we are actually doing them a disservice.Today I share with you 3 things you can do right now to create clarity for your team, and ultimately to help the business.The first thing is to get clear on your organisational structure by doing the Clean Slate Exercise, you can check out more on that here:https://media.whooshkaa.com/show/11485/episode/714868.mp3The second thing is to get clear on roles and responsibilities by updating or creating Position Descriptions. You can learn more about creating Position Descriptions here:https://media.whooshkaa.com/show/11485/episode/788029.mp3Thirdly get the team clear about your goals and objectives and what their KPIâs and objectives are in relation to this over the next 3, 6 and 12 months through a team strategy meeting.An InvitationWould you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 110 of the People Powered Business Podcast! Ok so today I admit this is slightly left field to last weeks technical episode, but itâs something I have noticed that not enough people are tapping into when it comes to their teams. That is their superpower of being curious. We all have the super power, but we forget to use it, we forget how valuable it is, and yet itâs free, and at our disposal. When we get curious we ask better questions, we have better conversations, we get better information and ultimately this enables us to make better decisions. Without curiosity we make assumptions, we join non existent dots and even worse we become apathetic. Today I share with you why curiosity is cool and how you can leverage the power of curious conversations with your team. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 109 of the People Powered Business Podcast!
Today weâre getting a little technical and looking at one of the most underused, undervalued and overlooked HR documents that really are critical to protecting your business â the Individual Flexibility Agreement, or IFA.
If you have staff on your team who are covered by a Modern Award, and you donât to everything 100% as per the Award, you probably need an IFA in place.
Whether youâre paying loaded rates to absorb allowances, you need flexibility as to when staff work, or you loathe paying staff more when they are on annual leave, an IFA is likely what you need.
An Invitation
Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses.
https://www.facebook.com/groups/hrsupportaustralia
:Hello and welcome to Episode 108 of the People Powered Business Podcast! Today weâre chatting about a challenge that I know many of you are facing right now â that is finding applicants in the current market. Itâs tough out there, isnât it? The thing is, when it comes to finding great staff, what worked before simply wonât work now. In todayâs episode I shared 3 things that you need to consider right now in order to actually attract people to your business. You firstly need to treat recruitment like a marketing activity, and write ads that compel the ideal person to take action and apply. You also need to understand who your ideal applicant is, where they are hanging out and how to get in front of them. Finally, you need to show â not tell, and where possible harness the power of video to demonstrate how great it is to work with you. If you can do these 3 things, youâll have the best chance of attracting great candidates in any market. An Invitation Would you like to connect with other like-minded business owners, leaders and managers experiencing similar situations with their team? Join the discussion inside our free Facebook Group â HR Support for Australian Businesses. https://www.facebook.com/groups/hrsupportaustralia
:Hello and welcome to Episode 107 of the People Powered Business Podcast!In today's episode we are joined by Brett White, CEO of Be Leaders to discuss identifying and supporting emerging leaders in our organisations.Brett has worked with hundreds of leaders across not only Australia but the globe, and works with organisations to help them develop their leaders, with a special passion for emerging leaders.Brett is passionate about helping leaders, teams and organisations find their hidden potential. His hope is that as they develop a deeper understanding of themselves and the world around them, they will create meaningful change.Brett has worked with over 50 organisations and 350 leaders and influencers. He is accredited in Life Coaching, Thought Dynamics and Organisational Leadership and has run hundreds of face to face and online training workshops and keynote sessions throughout Australia, New Zealand, Pakistan, Singapore and Cambodia.If youâd like to connect with Brett, you can do so here:https://beleaders.com.au/https://www.linkedin.com/in/brett-white-825b9385/As always, if youâd like to connect with other business owners, leaders and managers Iâd love to invite you to join us inside our Facebook Group â HR Support for Australian Businesses. Click here to join. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 106 of the People Powered Business Podcast! As mentioned, from the 23rd to 30th March we are welcoming new businesses to People Powered HR. if you employ staff, but arenât large enough to want or need an internal HR Manager, People Powered HR is for you. Check out all the details here: Learn More About People Powered HR HereIn todayâs episode, weâre uncovering 3 easy ways to get in control of your HR. Because here is the thing, if youâre not in control, someone else is, and thatâs never ideal. So whilst it may feel difficult, or you might prefer to stick your head in the sand, itâs critical that you are in control of the HR in your business. The 3 simple ways you can get back in control of your HR are: * Actively create and cultivate your culture, show them how things should be done around here. * Get expert advice when you need it (because you wouldnât get advice from your accountant about your car would you?) * Get across your compliance to protect your business and avoid costly fines.
None of these things are hard, but they are all important ways of making sure youâre across what you need to be as a business owner or manager within a small business.
Hello and welcome to Episode 105 of the People Powered Business Podcast! Today weâre asking the tricky question â should you sack them or should you save them? Iâm sure weâve all been in a situation where weâve asked this question â can I turn this person around and is it worth the effort? In todayâs episode we chat about the 3 key ingredients every employee needs to be great for your team, and what happens when one of these ingredients is a little off, or totally missing. We also unpack how the scale of the missing ingredient, and the combination that may exist, help to inform our decisions about whether in fact we should sack them or save them. In todays episode I was also excited to let you know about a Masterclass Iâm hosting on the 23rd March 2022 â Sack Them or Save Them. In this free masterclass we will take a deeper dive into not only how to identify what type of problems you have on your team (and the right solution) but how you can take action to turn your current problem into your next top performer. Iâll also share the 5 biggest mistakes business owners make when dealing with these challenges, and what you can do instead to ensure youâre building the team you desire in your business. Click Here to Register for the Sack Them or Save Them Masterclass
Hello and welcome to Episode 104 of the People Powered Business Podcast! How frustrating is it when there is someone on our team who we know is great, they have all the skills, they are super capable, the team love them, but they just arenât motivated! They just do enough, they show no initiative and we can to constantly be on their back to get anything done. Today weâre taking a deeper look at motivation, and unpacking 3 simple but powerful ways to improve motivation with your team. As mentioned today, if you havenât already secured your free guide to dealing with problem employees, you can grab your free copy here: https://www.peoplepoweredbusiness.com.au/problemIn todays episode I was also excited to let you know about a Masterclass Iâm hosting on the 23rd March 2022 â Sack Them or Save Them. In this free masterclass we will take a deeper dive into not only how to identify what type of problems you have on your team (and the right solution) but how you can take action to turn your current problem into your next top performer. Iâll also share the 5 biggest mistakes business owners make when dealing with these challenges, and what you can do instead to ensure youâre building the team you desire in your business. Click Here to Register for the Sack Them or Save Them Masterclass
Hello and welcome to Episode 103 of the People Powered Business Podcast! Today weâre discussing skills gaps â how to identify when you have one with one of your team, or across your business, and what some of your options might be in fixing this. We also looked at why a skills gap with one of your people is in fact not a huge problem, in fact itâs the easiest problem to fix. So if you have someone who is an awesome cultural fit, is great to have around and really is motivated to do a good job â BUT they lack skills â donât panic! There is gold in these people, you just need to figure out how to harness it. I promised to link to the Clean Slate Exercise episode in these show notes, so here it is: https://www.peoplepoweredbusiness.com.au/blog/clean-state Also, as promised in todayâs episode, I have a brand new resource for you to help you identify what sort of problem employee you have, and what the solution is to that specific type of problem employee. Find out by grabbing your free guide: Is it me or is it them? How to deal with a difficult staff member without opening a can of worms, even if you hate confrontation. Get Your Free Copy Here
Hello and welcome to Episode 102 of the People Powered Business Podcast! Today weâre chatting about something that might seem a little taboo â but I donât think it needs to be, and that is when is it the right time to look for an exit sign for one of your team. Donât get me wrong, this is not a decision to take lightly, and yes you need to make sure youâre following all of the required workplace legislation, wherever you are located, but sometimes itâs the best thing for you and the employee in question. Today we discuss the scenarios that are likely to have you questioning whether itâs time to look for an exit strategy for this person. We also discuss the signs to look out for in your employee if they are looking to make a move. These signs are absolutely not direct, and often quite subtle, but they absolutely tell you that the person is checked out, and may be actively looking to exit the business. Importantly, we also looked into what the repercussions are if you put it off, donât take action and donât exit someone when you really need to. The consequences can be far more difficult to deal with than the actual exit. As promised in todayâs episode, I have a brand new resource for you to help you identify what sort of problem employee you have, and what the solution is to that specific type of problem employee. Is an exit strategy right or is it something else entirely? Find out by grabbing your free guide: Is it me or is it them? How to deal with a difficult staff member without opening a can of worms, even if you hate confrontation. Whether the problems are subtle or obvious, to do with skills, attitude, behaviour or performance this guide has the answers for you. Click here to grab the guide.
Hello and welcome to Episode 101 of the People Powered Business Podcast!
Today weâre tackling a topic that most of us would rather avoid â conflict! Who else is a conflict avoider? I think most people are.
The thing is conflict at work is not only a reality, but it can be a good thing, if managed correctly and navigated effectively.
Today weâre taking a look at what conflict is, what types of conflict you are likely to see show up with your team, and what strategies you can use to successfully navigate a great result, no matter the topic of the conflict.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 100 of the People Powered Business Podcast! Today weâre taking a look back at the top 10 episodes, of our first 100 episodes, as voted by YOU! # 10 Episode 85 â The Power of Outsourcing to Grow Your Business. https://www.peoplepoweredbusiness.com.au/blog/virtualelves #9 Episode 70- Leading Well When Youâre Having a Bad Day https://www.peoplepoweredbusiness.com.au/blog/Leading-When-Youre-Having-a-Bad-Day #8 Episode 88 â Dealing with Difficult People at Work https://www.peoplepoweredbusiness.com.au/blog/difficult-people #7 Episode 68 â Growing Your Business with a VA https://www.peoplepoweredbusiness.com.au/blog/VApodcast # 6 Episode 10 â Are You Tolerating Too Much https://www.peoplepoweredbusiness.com.au/blog/Shandra-Moran # 5 Episode 77 â When is a Contractor Not a Contractor https://www.peoplepoweredbusiness.com.au/blog/When-Is-a-Contractor-Not-a-Contractor # 4 Episode 76 â The 6 Real Reasons You Have Performance Issues https://www.peoplepoweredbusiness.com.au/blog/performance-issues-podcast # 3 Episode 4 â Remote Work Success Secrets https://www.peoplepoweredbusiness.com.au/blog/Remote-Work-Success-Secrets # 2 Episode 71 â Understanding and Cultivating Workplace Culture https://www.peoplepoweredbusiness.com.au/blog/Understanding-and-Cultivating-Culture # 1 Episode 21 â mastering delegation 70 https://www.peoplepoweredbusiness.com.au/blog/Mastering-DelegationAn Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 99 of the People Powered Business Podcast!
Today weâre taking a super short, sharp and shiny look at work trials, and when they are great to use as part of your recruitment campaigns.
You may not be aware, but the Fair Work Act allows for unpaid work trials, to allow you to assess an applicants skills for the position. Whilst there are some limitations and rules, if you have a position you are hiring for which requires a certain skill set, like a barista for example, these can be great tools to help you make great hiring choices.In todayâs episode we looked at how to use work trials and when, as well as at what point itâs becoming a paid versus unpaid trial.
An Invitation:If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 98 of the People Powered Business Podcast!
Today weâre tackling a topic we havenât actually covered at all on the podcast before â counter offers. Thatâs the scenario you face when an employee comes to you with a resignation, and you make them an offer, a counter offer, to try and entice them to stay with you. Conversely, itâs the situation that arises when someone you are trying to hire gets made an offer from their current employer to turn down your employment offer.
Counter offers can be a tricky beast. Itâs important when considering them to truly understand the applicant or employees motivation around making a move, to consider the ripple effect it will have with the rest of the team, and to look at what you are actually gaining in this process.
We unpack all of those things in todays episode.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 97 of the People Powered Business Podcast! Today weâre winding up our 3 part series all about building trust with and in our teams. Trust is such a foundation to a successful, cohesive and productive team and ultimately to a successful business. In fact Simon Sinek says âa team is not a group of people who work together, a team is a group of people who trust each otherâ. So without trust, you actually donât have a team. but defining trust, being able to identify it, and then working out how to nurture and build it, thatâs a little harder to do. So whilst some leaders are innately good at it others need to work a little harder. In todayâs episode I shared with you that there are many framework and blueprints for creating and building trust with our teams, but the one that I am going to share with you on the podcast is David Horsagerâs 8 Pillars of Trust. In todayâs episode we took a deeper look at the final 3 of the 8 Pillars of Trust as designed by David Horsagerâs. After last week kicking off in Episode 95 with 2 of what I think are the most important pillars clarity and consistency, last week we looked at commitment, competency and contribution. Today we round the discussion out by looking at compassion, character and connection as well as recapping the trust conversation as a whole.
Hello and welcome to Episode 96 of the People Powered Business Podcast! Today weâre continuing our 3 part series all about building trust with and in our teams. Trust is such a foundation to a successful, cohesive and productive team and ultimately to a successful business. In fact Simon Sinek says âa team is not a group of people who work together, a team is a group of people who trust each otherâ. So without trust, you actually donât have a team. But defining trust, being able to identify it, and then working out how to nurture and build it, thatâs a little harder to do. So whilst some leaders are innately good at it others need to work a little harder. In todayâs episode we took a deeper look at 3 more of the 8 Pillars of Trust as designed by David Horsagerâs. After last week kicking off with 2 of what I think are the most important pillars clarity and consistency, today we looked at commitment, competency and contribution. Whilst not always as obvious, or even practical to see, hopefully todays discussion provides insight and food for thought about how these behaviours help to build and nurture trust in our teams. Next week Iâll be back to wrap up the series by investigating the final 3 pillars and summarizing the trust â engagement relationship and the importance of trust in building high performing, resilient and loyal teams. An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 95 of the People Powered Business Podcast! Today weâre kicking off a 3 part series all about building trust with and in our teams. Trust is such a foundation to a successful, cohesive and productive team and ultimately to a successful business. In fact Simon Sinek says âa team is not a group of people who work together, a team is a group of people who trust each otherâ. So without trust, you actually donât have a team. But defining trust, being able to identify it, and then working out how to nurture and build it, thatâs a little harder to do. So whilst some leaders are innately good at it others need to work a little harder. In todayâs episode I shared with you that there are many framework and blueprints for creating and building trust with our teams, but the one that I am going to share with you on the podcast is David Horsagerâs 8 Pillars of Trust. Today we started with discussing 2 such pillars, clarity and consistency, and in next weeks episode and the following we are going to take a deep dive into the remaining 6 pillars. An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 94 of the People Powered Business Podcast!
Today weâre asking whether itâs time to re think how we hire. Would you hire someone without seeing a resume, running any background checks, or even conducting formal interviews?
The companies adopting open hiring practices are doing exactly that, and theyâre experiencing great success. So as we head into a time where we are expecting applicants to be in short supply, is it time to re think howe we hire?
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 93 of the People Powered Business Podcast!
Today weâre talking Employment Agreements/ Employment Contracts / Letters of Engagement â whatever you call them, they are the same thing. The all important document that sets out the terms and conditions of the employment relationship.
Why? Well simple, itâs the end of the year and as I reflect on the #1 thing businesses have asked for support in, or have had questions about, or had dramas because of a lack of â it all comes back to the employment agreement.
It dawned on me that despite spending large chunks of my consulting time on this, Iâd never covered it in a podcast episode, so today is the day!
In this episode we discuss why employment agreements and contracts are so important, and why you absolutely want to have them in place, but we also unpacked what should be included, and what you want to leave out.
As promised in this episode I have created a great little checklist for you, so that you can review or create your employment agreements knowing you have the right things covered. Get your free checklist by clicking here.
Get My FREE Employment Agreement Checklist
Hello and welcome to Episode 92 of the People Powered Business Podcast!
Today weâre unpacking a recent decision from The Fair Work Commission about BHPâs vaccination mandate requirements and what this decision tells us about the FWCâs stance on vaccination.
Effectively we need to ensue the direction is lawful and reasonable under the circumstances and we need to genuinely consult with our teams before introducing a vaccine mandate.
At the same time weâre seeing an increase in vaccine status related unfair dismissal claims hit the commission, and it will be interesting to learn the outcomes of these in due course.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 91 of the People Powered Business Podcast! Today weâre starting to tackle the topic of returning to workplaces post lockdowns and restrictions. The reality I am hearing from a lot of business owners is that they are expecting their teams to get back to the office full time, and usurpingly they are getting resistance or even resignations. Or that they are struggling with how to make this work for everyone. In this episode I shared 3 themes that I think will frame what the return to work looks like. * Employees will get to call more of the shots; * There will be a period of re adjustment; * Itâs time to re set the boundaries.
There is no right or wrong way to make this work, but expecting employees to simply backflip is certainly not the answer. An Invitation: If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here. https://www.facebook.com/groups/hrsupportaustralia
Hello and welcome to Episode 90 of the People Powered Business Podcast!
This time last year we were talking about what would be the most unusual silly season yet! After a year like no other in 2020, we all thought we were celebrating Christmas and coming back into 2021 with things going âback to normalâ.
Well that didnât quite happen, did it?
So in this weeks episode we are taking about surviving the second most unusual silly season yet, and I share some insights into how this might play out in your business this year.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here - https://www.facebook.com/groups/hrsupportaustralia
:Hello and welcome to Episode 89 of the People Powered Business Podcast!
Today I am sharing with you 3 things you could, and should, be doing this side of Christmas to set your team up for success in 2022.
A couple of episodes ago, in Episode 87, we spoke about The Great Resignation, what it is, why we need to pay attention to it and the impact it will have on our workplaces in the next 12 months.
Doing these 3 things now, before your Christmas break, will undoubtedly reduce the potential fall out with your team of the great resignation, as well as ensure everyone returns from the Christmas break motivates, excited and ready to go for 2022.
An Invitation:
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
Hello and welcome to Episode 88 of the People Powered Business Podcast!
Today we not only have a special guest, but our first ever returning guest. Juliet Robinson from Big Goals joins us today to discuss dealing with difficult people at work.
I also shared in todayâs episode that this conversation was actually recorded as part of a brand new podcast that Juliet and I are co hosting.
Grow Your Influence is a fortnightly podcast where we have relaxed and informative leadership conversations for business owners and managers.
Whether you own a business and have a team, or leadership is part of your role, welcome, youâre exactly where you need to be.
Our promise at Grow Your Influence is that there will be no corporate jargon, no text book ideologies, just real life experience unpacked in a relaxed way to help you be your best boss, and lead your team with confidence, clarity and control.
Subscribe to Grow Your Influence wherever you listen to podcasts, or right here:
Listen to Grow Your Influence
Hello and welcome to Episode 87 of the People Powered Business Podcast!Today we are chatting about a phenomenon you may have heard about, but werenât sure was actually real - The Great Resignation. Today we discussed what exactly it is, and what on earth all the hype is about.Whilst it is something that weâre seeing play out largely overseas, specifically in the US right now, experts are predicting it will hit Aussie shores by March 2022, which they are already calling âMarch Madnessâ. To be fair, Iâm already seeing signs of it starting to emerge in fewer and fewer applicants around, for jobs which would usually attract a high volume of top quality applicants.There are things you can proactively do right now though to identify flight risks in your team, prevent them moving on, and mitigating the fall out when team members do inevitably leave though.An Invitation:If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.Join The Facebook Group Here.
Hello and welcome to Episode 86 of the People Powered Business Podcast!
In today's episode I have a short but sweet technical update for you â on superannuation.
From 1 November 2021 we have a new term called âsuper staplingâ and in todayâs episode weâre talking about what that is, and why you need to know.
We also recapped the range of super changes taking effect over the next few years. talking about when and why you may want to consider getting HR support for your business.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Click Here to Join The Facebook Group
Hello and welcome to Episode 85 of the People Powered Business Podcast!In today's episode we are joined by Kristy Smith, Founder of Virtual Elves to discuss all things outsourcing.Kristy has worked with many businesses helping them to develop the strategies, methods and tools for effective outsourcing. She shows them how, with outsourcing, they can scale, grow and be profitable. She is known for her ability to see how businesses can operate in a more efficient way, and for walking business owners through the process. She uses her own business growth, mistakes and lessons learnt to give hands-on practical strategies that can be implemented immediately.Virtual Elves started in 2009 with just Kristy at the helm and now boasts an international team of over 42 virtual assistants, graphic designers, web developers and other various contractors.Kristy is a popular expert in her field for guest podcasts and Entrepreneur education groups such as The Entourage and Her Business.Prior to founding Virtual Elves, Kristy managed large teams and implemented front office processes and customer service training for private hospitals and 5-star hotels. A mother of two, she lives on Sydneyâs Northern Beaches with her husband and family.In todayâs episode Kristy shares with us critical insights on the value of outsourcing, when we should be considering it and what we need to look into when we are looking at outsourced providers.If youâd like to connect with Kristy, you can do so here:www.virtualelves.com.auwww.facebook.com/virtualelveswww.twitter.com/virtualelveshttps://www.instagram.com/kristysmithinc/https://www.linkedin.com/in/virtualelves/As always, if youâd like to connect with other business owners, leaders and managers Iâd love to invite you to join us inside our Facebook Group â HR Support for Australian Businesses. Click here to join.
Hello and welcome to Episode 84 of the People Powered Business Podcast!
In today's episode we are talking about when and why you may want to consider getting HR support for your business.
Whether external or internal there are a variety of options available, and for many businesses itâs the uncertainty of what and when thatâs a challenge. In todays episode I share how this decision is different for every business, and provide some real life examples of businesses Iâve worked with who have gone against the âstandard thinkingâ on when they engaged HR help.
As business owners we often think we need to figure all the things out for ourselves, but just like you take your car to a mechanic, and see your accountant for tax advice, HR is one of those areas where going it alone is not always the best approach.
Also today I let you know that I am super excited that the doors to People Powered HR are currently open but only for a limited time. We close our doors on the 24th October at midnight so donât miss out!
To learn more and join the membership simply click here
Tell me more about People Powered HR
Hello and welcome to Episode 83 of the People Powered Business Podcast! In today's episode I shared 3 of the core ingredients to building your winning team, to building a team that drives your business performance, whilst giving you your nights and weekends back. If youâd like to go deeper in learning more about this Iâd love you to join me for our FREE workshop that kicks off on the 13th October 2021. (Free Workshop) Build Your Winning Team13th to 20th October 2021 The exact blueprint for creating a dream team that drives your business performance (whilst giving you your nights and weekends back) * Is people management the #1 pain point for you in your business? * Are you finding yourself spending your days managing people, and not working on the strategy and business improvements you want to? * Are you ready to get back in the drivers seat and gain the confidence and knowledge to build your dream team, a team that drives performance, whilst freeing up your time?
In this free workshop you will learn the exact blueprint other savvy business owners are using to gain clarity, take control, become great leaders and grow a business that is powered by its people. Join Herehttps://www.peoplepoweredbusiness.com.au/team Today we spoke about 3 of the core ingredients to building a winning team, Plan, Employ and Leverage and I referred to some of our previous episodes, you can catch up on those here: Episode 22 Clean SlateEpisode 19 Time Waster IV QuestionsEpisode 31 Stellar Retention StrategiesI really hope to see you inside the workshophttps://www.peoplepoweredbusiness.com.au/team
Hello and welcome to Episode 82 of the People Powered Business Podcast!Today weâre joined by Loren Bartley, CEO of Impactiv8.Loren shares her journey to FINALLY doing performance appraisals in her business, and how, after 12 years, finally getting on top of this has allowed her to stop avoiding, remove the fear, take control and most importantly set her team up for success.What I most loved in what Loren shared today was the realisation that:* Performance Reviews arenât just about pay rises; * The framework she has implemented has allowed her to hire good people, who might have been asking for high salaries, but to bring them on at a pay level she is comfortable with, and then increasing their salaries once they have proven themselves; * She has created KPIâs as part of the process, which absolutely will help to drive performance; and * As her business grows, the structure she has established now will allow for her to stay in the drivers seat, and not feel overwhelmed trying to implement all of this when she has a larger team.
Loren mentioned the amazing work her team are doing with recipients of the Victorian Government grant, you can find out more about that right here:Find out about Impavtiv8 and the Mentoring GrantsBefore I go, I have a special invitation for you. I would love for you to join us for our (Free Workshop) Build Your Winning Team. In this workshop Iâll share the exact blueprint for creating a dream team that drives your business performance (whilst giving you your nights and weekends back)* Is people management the #1 pain point for you in your business? * Are you finding yourself spending your days managing people, and not working on the strategy and business improvements you want to? * Are you ready to get back in the drivers seat and gain the confidence and knowledge to build your dream team, a team that drives performance, whilst freeing up your time?
In this free workshop you will learn the exact blueprint other savvy business owners are using to gain clarity, take control, become great leaders and grow a business that is powered by its people.Register for the Workshop
Hello and welcome to Episode 81 of the People Powered Business Podcast!I am super excited to welcome some special guests to the podcast today â real people, real leaders, sharing their real insights into what have been their biggest wins, challenge and lessons over the last 12 months when it comes to their teams.This is part 2 of a 2 part series, so if you havenât already make sure you head back and take a listen to Episode 80.First up today we are joined by Fiona Still, General Manager at Zyteq who shares how the COVID lockdown situation put a whole new lens on their already successful hybrid team model, and how she has worked to keep her team connected and motivated over the last 18 months.https://www.zyteq.com.au/Next up we hear from Janice Wells, Office Manager at Milestone Belanova who discusses the changes they have had to make thanks to being forced in an awfully long lockdown, and the impact this can have on a team who are usually very much in office, face to face and collaboratively working together.https://milestone-belanova.com.au/These were such great conversations, I truly hope you enjoyed hearing from these amazing leaders.Today I also had a special invitation for you to join me inside my free Facebook Group â HR Support for Australian Businesses, you can join right here:Join the Facebook Group
Hello and welcome to Episode 80 of the People Powered Business Podcast! I am super excited to welcome some special guests to the podcast today â real people, real leaders, sharing their real insights into what have been their biggest wins, challenge and lessons over the last 12 months when it comes to their teams. First up we have Jayne Gallagher from Honey and Fox who shares how planning and clarity have been a total game changer for the growth capacity of her business.https://www.honeyandfox.com.au/ Next up we hear from Michael Trimblett and Brendan Lewis from Loyal IT Solutions who discuss the challenges of finding great staff in a more competitive market thanks to COVID, as well as the experience that is stepping into a leadership role and understanding whatâs required from a HR perspective. https://www.loyalit.com.au/ These were such great conversations, and weâre only just getting started, because this is part 1 of a 2 part series. Today I also mentioned an opportunity for you to grab a free resource to help you tackle any tough conversation to do with your team, you can get that right here: Get My Guide to Tackling Tough Conversations
Hello and welcome to Episode 79 of the People Powered Business Podcast!Today weâre chatting about something that I know is a constant point of concern for many of you â once you find great people, how can you make sure you keep them in your business?In this episode I am sharing with you the 3 key ingredients to retaining top talent.Whilst of course there are literally hundreds of practices and strategies you can put in place to retain people in your business, these 3 concepts are critical to retaining your best players, without some strategies in these 3 areas you definitely will have turnover issues.The 3 Key Ingredients weâre talking about today are:* Making Great Decisions; * Harnessing Greatness; * Rewards and Recognition
We discussed the importance of training, development and learning opportunities in this discussion, and as promised here is a link to our previous episode on creating learning opportunities at workListen to Episode 66 here - Episode 66 - Leading the Learning Revolution at WorkI also would love to welcome you into our Facebook Group, where you can connect with other like minded business owners, leaders and managers, join us here:Join HR Support for Australian Business on Facebook
Hello and welcome to Episode 78 of the People Powered Business Podcast!Today weâre tackling a topic that I know doesnât come easy to many of us, particularly the entrepreneurial types, because weâre perfectionists, control freaks and donât like to let go (I say that tongue in cheek and a little guilty of all three). Todays discussion is on delegating.You canât grow your business and develop your team if you donât delegate, but getting it right can be tricky. In this episode I share an 8 step process to delegating anything effectively and with ease.The 8 steps are simple:1. Learn to let go; 2. Choose wisely; 3. Explain why; 4. Communicate clearly; 5. Set parameters; 6. Provide training and resources; 7. Hand over responsibility; 8. Debrief
Sounds simple but what Iâve learnt is that delegating is one thing, delegating well, successfully and effectively is an entire other. This framework ensures your success.As mentioned in todays episode, Iâd love for you to pick 1 task and delegate it from your to do list to someone elseâs. Iâd love for you to join us inside our free Facebook group, to connect with other like minded business owners and managers, and let us know how you got on with your delegation challenge.Join us inside the Facebook Group here.
Hello and welcome to Episode 77 of the People Powered Business Podcast!Today I am bringing you a snippet from a longer interview I recently conducted with Charted Accountant Warwick Jackson, where he shared the accountants perspective of when a contractor is not a contractor.Warwick is a Chartered Accountant & Business Advisor with The Fox Group, and he has a passion for helping small business owners increase profitability, cash flow & quality of life.âHe gets no greater thrill than helping small business owners grow their business, increase profitability, & improve cash flow to the point that it delivers an amazing life for its owners.When not helping entrepreneurs or playing football, Warwick I can be normally be found on the beaches of the NSW Central Coast with his wife and young family.Warwickâs podcast is called Get to the Contest, and you can catch his latest episodes here:https://www.gettothecontest.com/podcastIn todays discussion Warwick and I talk about the key characteristics or indicators which separate Contractors from Employees. We suggested a great tool on the ATO website that anyone can use to make sure they are getting it right, and as promised here is the link to that tool:ATO Contractor Decision Making ToolAs I mentioned, I would love to connect with you outside of the podcast, o would love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.Join The Facebook Group Here.
Hello and welcome to Episode 76 of the People Powered Business Podcast!There is no doubt that poor performance, performance issues and underperformance are the #1 headaches for business owners and managers when it comes to leading their team.Some studies have found that businesses can spend 1 day each week managing performance â not the best use of anyoneâs time I am sure you can agree. If youâve found yourself spending 80% of your time managing 20% of your team (and not the top performers), youâll know what I mean.Whilst the signs of performance issues can be varied and there are literally millions of ways this may show up at work, there is something I have discovered after working with businesses on their HR over the last 20 years. That is, at the heart of it, there are only 6 core reasons and causes of performance issues.No matter what the behaviour or performance challenge, they all lead back to one of these 6 core reasons.In todays episode of the podcast I discuss these reasons in more detail. When it comes to these things, knowledge is power. Once you know which core reason, or reasons, youâre dealing with, you have the knowledge to implement and influence change. You may even turn your current underperformer into your next super star.As mentioned in todays episode, if youâd like to get a really simple guide to understanding these core reasons, including some tips as to what to do next to turn performance around. Grab your free copy here - Get my Guide
Hello and welcome to Episode 75 of the People Powered Business Podcast!Today weâre talking about something pretty close to my heart, in fact, if you asked me the #1 truth that I believe I must honour in my business and life, itâs that I have a responsibility to tell people what they need to know, and not what they want to hear. Not sure where this came from exactly, itâs just something I have always known to be true â may have gotten me in trouble once or twice at school. Growing up, were you the type of kid who spoke your mind or were you more agreeable? Did you question, argue and stand up for what you truly believed in, or were you more inclined to keep the peace and the status quo? I was definitely the sort of person, from a very young age, that had no problem speaking my mind, with complete honesty, and sometime with little regard to peoples feelings, because I believe in unapologetic honesty. Now once or twice along the way I might have strayed from this, and played it safe, but it never worked out well. So why then, as business owners and leaders, can so many of us be inclined to tell staff something other than what they need to hear? Why are we more inclined to tell our team what they want to hear, rather than what they really need to know? And what impact is it having on our team, them as individual employees and our businesses? Thatâs exactly what we discuss in this episode, including strategies for making the change to more transparent, honest and authentic communication to help build trust in our team and get productivity and performance back on track, As mentioned in todays episode, if youâd like to get a really simple framework for tackling these sometimes tough conversations, I have a gift for you, itâs my simple step by step guide to handling any difficult conversation with any employee, grab your free copy here: Get My Guide
Hello and welcome to Episode 74 of the People Powered Business Podcast!Today we welcomed a special guest to the podcast, Happiness Mentor â Loretta Hart.Loretta has previously owned and operated small businesses across various sectors and understands that the journey of business should bring joy and happiness, not just the end result or outcome of business. Today she wears many hats, including being a happiness mentor where she loves nothing more than helping chics find their happy.Loretta loves working with business owners to find their happy, and knows in business this can only happen when we know:* where we are headed * what we want to convey to the world * what our next step is
She has a gift for working with people to pull out all of the really important bits of information, and laying it out in front of them to help them see whatâs really possible.Whilst often on the podcast weâre talking about the people we bring into our teams, in todays episode weâre talking about the people we surround ourselves with in business. Which is arguable equally or even more important. In todays episode Loretta shares with us the 5 people we need to surround ourselves with, and how to go about finding and recruiting them to give ourselves the best possible support network built for success.I loved this discussion because Loretta really makes it clear and simple, and as we worked through these 5 people I could relate on every level to the importance of having all 5 in place, and was able to reflect upon what my business journey was like at times I had a âvacancyâ in one of these roles.As promised, Loretta has a great quiz sheâd love for you to take which she calls the Happiness path quiz.You can take the quiz right hereAlternatively if youâd love to connect with Loretta you can find her anywhere on the socials at Loretta Hart, or connect with her on LinkedIn I really hope you enjoy this episode.As mentioned, if youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.Join Here.
Hello and welcome to Episode 73 of the People Powered Business Podcast!
Today weâre talking about something that might be useful to many of you right about now â navigating uncertain times with your team.
Letâs face it, the one thing thatâs become certain over the last 18 months is uncertainty. Whilst itâs no oneâs favourite environment to thrive in, it is reality, so how can you as the business owner or leader help your team through these times?
In todays episode I share my 5 top tips for navigating uncertain times with your team:* Remember the power of a pause;
* Communicate clearly, openly, transparently and regularly;
* Act swiftly and promptly in a considered and measured way;
* Keep your team connected;
* Be future focused.
As mentioned in todays episode, I have an invitation for you.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join the Facebook Group Here.
Hello and welcome to Episode 72 of the People Powered Business Podcast! Today weâre unpacking a new phenomenon weâre seeing at work, thanks largely to increased technology and our move towards hybrid teams harnessing remote work â that is âavailability creepâ. We all know the feeling, we hear the email come through on our phone whilst weâre getting the kids breakfast. Itâs 7am, we know we donât need to check it right now but we do, and then we have a knot in our stomach about the issue we just read about that we have to deal with in a couple of hours. No one is expecting us to read and respond to emails at all hours of the day and night, but because we can we do â and ultimately that leads to a failure to disconnect, and that is a fast track to burnout. Studies show that this availability creep is starting to have a real impact on our teams, to the extend that some organisations are starting to legislate the âright to disconnectâ in their Enterprise Agreements. Today I share with you my top tips to quashing the availability creep with your team and ensure they have the capacity and confidence to disconnect. I also referred to some previous episodes of the Podcast where we discussed other strategies around this, namely: Episode 16 â The Third Space Take a listen here Episode 60 â How Great is a 4 Day Work Week? Take a listen here If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join Here.
Hello and welcome to Episode 71 of the People Powered Business Podcast!
Today we welcomed a special guest to the podcast, workplace culture expert Sarah Williams.
Sarah shares with us how we can better understand and measure the culture within our organisations, and how we can work on building culture and engaging our team in the process.
If youâd like to connect with Sarah, she can be reached via any of the following ways:
* Website: http://getleadingculture.com/
* Email: sarah@leadingculture.co.nz
* LinkedIn: https://www.linkedin.com/in/sarahtwilliams/
As mentioned, if youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join the Facebook Group Here.
Hello and welcome to Episode 70 of the People Powered Business Podcast!
Today Iâve gone a little rogue and am having a discussion about something thatâs not often spoken about â when we as leaders have a bad day. What should we do, and how can we show up and lead our team effectively when weâre in a bit of a funk.
I shared with you my 5 top tips or strategies you might want to tap into. These include:* Self care is not selfish;
* Communicate with your team and own it;
* Find things to do that lift your mood;
* Take the pressure off;
* Delegate and involve your team.
Itâs ok that we have the odd bad day, itâs not the end of the world and we donât need to feel guilty, but there are ways we can improve the day and get ourselves out of the âbad dayâ funk.
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join the Facebook Group here.
Hello and welcome to Episode 69 of the People Powered Business Podcast!
This week we are discussing the importance of creating the time and space for a mid year reset with your team. So often we have great energy and momentum at the beginning of the year, and really engage our team in that, but by the middle of the year this can easily dip.
In this episode I share with 6 simple steps to an effective mid year reset with your team:
* Get the team together
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Reflect
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Show gratitude
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Re establish the vision
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Create goals and milestones
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Seek input from the team/
This is a great time of year to re set, refocus and create every opportunity for massive success in the second half of the year.
As mentioned, if youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join The Facebook Group.
Hello and welcome to Episode 68 of the People Powered Business Podcast!
Today I have a special guest joining me on the podcast, my very own VA Adrienne Donnelly is joining me to talk about growing your business with the support of VAâs.
We discuss how to know itâs the right time to get yourself a VA, what sort of tasks you can easily outsource and most importantly how to set up a great working and communication structure with your VA.
As mentioned too, I have a special bonus for you today, a guide on the Must Ask Interview Questions you should ask when hiring a VA. Just like any staffing decision we make, selecting the right VA to work with can be daunting, this guide will help make sure you make the right decision, and have all the information you need to get the best VA for your business.
Get your guide here: Must Ask Interview Questions for a VA
Hello and welcome to Episode 67 of the People Powered Business Podcast!
This week we have a brief but important technical update for you after the Fair Work Commission announced itâs decision around the National Minimum Wage increase effective 1 July.
This spells change for many Award covered employees from 1 July 2021, on top of the previously announced superannuation increases.
As mentioned in todays episode, if youâd like to take a look at when your Award is increasing, here is the link:
https://www.fairwork.gov.au/about-us/news-and-media-releases/website-news/annual-wage-review-2021
If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join Here.
Hello and welcome to Episode 66 of the People Powered Business Podcast!The approach to learning has certainly changed, and we are seeing a shift away from employee driven formal learning to employer driven informal learning as the key way to impart knowledge and skills to our employees.As employers I know it can often feel that we are doing all the things to look after our employees. We are constantly looking after them, thinking about their needs and the onus and more and more on us. It can be exhausting and sometimes frustrating, but in todays episode I share with you why I think leading the way in this learning revolution at work can really set your business up for success.Mentioned in todays episode was a report from Swinburne University called Peak Human Workplace, you can view that report here:Peak Human Workplace ReportAlso today we discussed the value of micro studies, and I mentioned our mini course â Hire Right. If youâre interested you can learn more here:Hire Right CourseIf youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.Join The Facebook Group Here.
Hello and welcome to Episode 65 of the People Powered Business Podcast! Today weâre chatting about one of the most valuable management and leadership frameworks I work with, and something I canât quite believe I havenât discussed here on the Podcast before, and that is the concept of above the line and below the line thinking or behaviour. Whilst Iâm not entirely sure where this concept originated, I do know that Carolyn Taylor discussed this in her book Walking the Talk, although she credits Robert Kiyosaki (Rich Dad Poor Dad) with her understanding of the concept. Simply, people who are above the line take responsibility ownership and accountability at work, and those below the line are inclined to blame, shame and justify â nothing is ever their fault. In todayâs episode we take a deeper dive into the different behaviours that will present in the workplace between above and below the line staff, as well as what to do if you find yourself with a below the line employee on your team. If youâd like to connect with other businesses who are also juggling the challenges of teams, Iâd love you to join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having. Join The Facebook Group Here.
Hello and welcome to Episode 64 of the People Powered Business Podcast!
Following on from last weeks episode â Harnessing Hybrid Teams â today I have a discussion to share with you that leadership expert Juliet Robinson and I recently had about trust â which we think is the secret sauce to successful hybrid teams.
I hope you enjoyed this discussion, and if youâd like to join in the conversation with Juliet and I the best place to do that is on Clubhouse where we are hosting weekly rooms on all things Leadership.
If you head over to Clubhouse and follow the People Powered Business Club, youâll see our Leadership Lounge discussions are scheduled there.
Join the People Powered Business Club
If you'd like to connect with Juliet you can do so here: Connect with Juliet on LinkedIn
Hello and welcome to Episode 63 of the People Powered Business Podcast!
The way we work has changed over the last 12+ months and for many businesses adjusting to this new way of work, the new way that has seen many workplaces permanently change, can bring itâs own range of challenges and adjustments.
In todayâs episode we discuss Hybrid Teams, and I share 3 key tips to help you embrace a hybrid team model to maximise productivity and performance.
Is your workplace shifting a permanent hybrid teams model? If so Iâd love to hear about your experience. Join us inside our free Facebook Group, HR Support for Australian Businesses, so I can learn more about whatâs working for you and any challenges you might be having.
Join The Facebook Group Here.
Hello and welcome to Episode 62 of the People Powered Business Podcast! Ever been stuck in decision paralysis when hiring a new employee for your team? The good news is youâre not alone, the bad news is this can lead to a recruitment disaster! In todayâs episode I shared some simple strategies and tactics to help you overcome the dreaded decision paralysis, and help you move from indecisive to certain of who to hire when. Also mentioned in todaysâ episode were the following previous episodes of the Podcast: Episode 22 â The Value of a Clean SlateEpisode 11 â Screen Resumes Like a NinjaEpisode 19 â 5 Interview Questions That Are a Complete Waste of Time (and what to ask instead)Episode 35 â Must Ask Interview Questions As I mentioned, I would love for you to join us inside our free Facebook Group, HR Support for Australian Businesses. Join The Facebook Group Here.
Hello and welcome to Episode 61 of the People Powered Business Podcast!Today we discussed a one of my favourite things to chat about, mainly because I am so interested in human behaviour and trends, and how we see this play out at work, and that is generations in the workplace. Specifically today we spoke about Gen Z.Gen Z are our first generation of true digital natives, being born between 1995 and 2009, they have grown up in the era of iPhones and iPads and integrate tech into everything. Yet, interestingly, they also crave social and human interaction, especially in the workplace.Today we discussed not only the general traits of Gen Z, but also what to expect from them in the workplace and how to get the most out of them.I referred in this discussion to an article by research company McCrindle, you can read that article here:McCrindle Research ArticleAs I mentioned, I would love to hear about your experienced in having Gen Z in your workplace, the benefits and the challenges.So join us inside our free Facebook Group, HR Support for Australian Businesses so we can have that discussion.Join Here.
Hello and welcome to Episode 60 of the People Powered Business Podcast! Today we discussed a concept which may seem a little strange to some of you, the 4 day work week. Taking a full time role and getting the same results achieved in just 4 days, or 80% of the time. Championed by Andrew Barnes, after successfully implementing the model during his time with Perpetual Guardian, we discussed the various models of the 4 day work week, and how this could look and work within your business. Of course before considering a change like this to your workplace there are a few key things we need. In todayâs episode we discussed my top tips that you may need to consider before embarking on adopting this structure in your business: * Understand how to measure productivity; * Build and nurture trusting teams; * Trial and consult.
If youâre interested in learning more about the model Andrew Barnes speaks about, you can grab a copy of this book on this topic here: Get The BookIf youâre considering implementing this concept or would like to further the conversation around this, Iâd love for you to join us in our free Facebook Group, HR Support for Australian Businesses. Join Here.
Hello and welcome to Episode 59 of the People Powered Business Podcast! Today we had a great discussion about a topic that we havenât covered on the podcast before â Imposter Syndrome. Now many of us as entrepreneurs, leaders, business owners and managers may have come up against imposter syndrome ourselves before, but what about our team? Do we know how to spot it and identify it within our team? I think itâs something we often havenât thought about, or wouldnât be sure how to identify it and help the employee overcome this. I recently became aware of the work of Dr Valerie Young, an expert in this field, who has identified 5 different types of imposter syndrome that may occur in our teams. She speaks and writes about how to identify these and what you might be able to do to assist employees in overcoming this imposter feeling. In todays episode we unpacked the 5 types and Dr Youngâs suggestions for helping employee work through and overcome their imposter syndrome. As mentioned I also have an invitation for you, to join us in our free Facebook Group, HR Support for Australian Businesses. Join Here. As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 58 of the People Powered Business Podcast! Today's episode is part 3 of a 3 part series â where I am sharing 15 of the most important lessons Iâve learnt in my 15 years in business. Today we focused on the art of the juggle â the juggle that is business, but also the juggle of being an entrepreneur and business owner, as well as real human â a parent, a partner, a family member and a friend. Here are my 5 top lessons (although Iâve learnt many many more): * * Work life balance is bullshit; * * No one in your life cares how hard it is, surround yourself by people who get it; * * Self care is not selfish; * * Stop being a martyr; * * Drop the guilt. *
As mentioned I also have an invitation for you, to join us in our free Facebook Group, HR Support for Australian Businesses. Join Here. As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 57 of the People Powered Business Podcast! Today's episode is part 2 of a 3 part series â where I am sharing 15 of the most important lessons Iâve learnt in my 15 years in business. Today we focused on teams, specifically the most impactful lessons I have learnt about building talented, triumphant and winning teams. Here are my 5 top lessons (although Iâve learnt many many more): * * You canât outrun a bad hire; * * If you donât expect too much from them you might not be let down; * * Trust is everything; * * They need boundaries, and you need to uphold them; * * They need a few key things from us, so listen in hard. *
Also mentioned in this episode was episode 29 âIf you donât expect too much from me, you might not be let downâ Listen to Episode 29 here. As well as episode 10 âAre you tolerating too muchâ with special guest Shandra Moran Listen to Episode 10 here. In addition, I extended an invitation for you to join us in our free Facebook Group, HR Support for Australian Businesses. Join Here. As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 56 of the People Powered Business Podcast!
Today's episode is part 1 of a 3 part series â where I am sharing 15 of the most important lessons Iâve learnt in my 15 years in business.
Today we focused on leadership, here are my 5 top lessons (although Iâve learnt many many more): * * You canât hide; * * You need courage; * * Donât pretend to know or have it all together when you donât; * * Communication is king; * * Your people come first. *
Also, I extended an invitation for you to join us in our free Facebook Group, HR Support for Australian Businesses.
Join Here.
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 55 of the People Powered Business Podcast!
In today's episode we got a little technical and discussed the recent changes to the definition of, and rules around, casual employees which have recently resulted in amendments to the Fair Work Act.
I also extended an invitation for you to join me inside our free Facebook Group â HR Support for Australian Businesses, and Iâd love for you to do that here:
Join the Facebook Group
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hi there, Kristy-Lee here and thanks for joining me for todays bonus episode of the podcast.
Today I am giving you a peak behind the scenes of Your People Powered Business, chatting about who itâs for, and who itâs not for, and letting you know whatâs inside.
Our doors are open right now, but only for a limited time, we close midnight on the 30th March.
Click here to find out more or join the membership:
Join Your People Powered Business
Hello and welcome to Episode 54 of the People Powered Business Podcast!
In today's episode we are talking about when and why you may want to consider getting HR support for your business.
Whether external or internal there are a variety of options available, and for many businesses itâs the uncertainty of what and when thatâs a challenge. In todays episode I share how this decision is different for every busines, and provide some real life examples of businesses Iâve worked with who have gone against the âstandard thinkingâ on when they engaged HR help.
Also today I let you know that I am super excited that the doors to Your People Powered Business Membership are currently open but only for a limited time. We close our doors on the 30th March at midnight so donât miss out!
To learn more and join the membership simply click here Your People Powered Business
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 53 of the People Powered Business Podcast!In today's episode we are talking about my simple step by step guide to building a winning team, not just any team, a highly productive and super engaged winning team.We are going deep into this right now (mid March 2021), inside the Build Winning Teams â A Simple Step by Step Guide Series, and Iâd love for you to join me there.Join the free Building Winning Teams - A Simple Step by Step Guide Training Today we spoke about 3 of the core ingredients to building a winning team, Plan, Employ and Leverage and I referred to some of our previous episodes, you can catch up on those here:Episode 22 - The Value of a Clean SlateEpisode 19 - Time Waster Interview Questions and What to Ask InsteadEpisode 31 - Stellar Staff Retention Strategies As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 52 of the People Powered Business Podcast! In today's episode we are discussing 5 sure fire ways to know your employee has âchecked outâ and â what to do when you spot this. We know the stats and research tell us the impact disengagement has on business performance, productivity, profitability and overall team morale, and an employee who has checked out is a disengaged one. If you spot someone who has checked out, and youâd like some strategies to re engage them in their role, the team and the workplace, as promised I have prepared an Engagement Strategies Guide for you, you can get your free copy here: Get My Engagement Strategies Guide I also extended an invitation in todays episode for you to join me for the FREE Interview Essentials Masterclass which Iâm hosting on the 16th March, claim your spot here: Join the MasterclassAs always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 51 of the People Powered Business Podcast! In today's episode we are talking about why avoiding those conversations is actually bad for your business. You know the conversations I mean, the one where you get a sick feeling in the pit of your stomach, the ones which give you heart palpitations at the thought of having them, that keep you up at night. Whether itâs a performance management issue, a change in the business, a termination or anything else that is going to be a tough conversation with our team, weâve all been in a situation where we have avoided them. However, avoiding those conversations in bad for business in many ways, which we unpack in this episode, and I also share with you a simple framework to follow next time you need to tackle a tough conversation with a team member. As promised, you can get your free guide to tackling tough conversations here: Get my Guide As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 50 of the People Powered Business Podcast! We are excited to be celebrating 50 episodes this week.
In today's episode we are discussing KPIâs, Key Performance Indicators, and how to create KPIâs that boost productivity, improve engagement and drive results.
We walked through a simple framework for creating powerful KPIâs, and as promised I have a free KPI Creation Guide for you to get you on your way. Get your guide here:
Get my KPI Creation Guide
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 49 of the People Powered Business Podcast!
In today's episode weâre talking about accelerating your teams motivation, and how to create the momentum to sustain the motivation.
We discuss three key areas that you can simply act on to increase motivation, including leadership and culture, challenges and achievements and recognition and rewards.
If youâre not sure how motivated and engaged your team is right now, we have a free, simple to use Employee Engagement Survey to help you get started understanding your current levels of motivation and engagement. Get your free survey here:
Get my Employee Engagement Survey
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 48 of the People Powered Business Podcast!
In today's episode weâre talking about the BOSS of all HR documents and why having killer Position Descriptions improves business performance.
We discuss in detail how the three core elements of clarity, certainty and protection that a great PD creates lead to higher employee engagement and improved business performance.
As promised, if youâre not sure what should go in a position description or want to check that the ones you have are ticking all the boxes, you can go ahead and grab your Position Description Checklist here:
Position Description Checklist
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 47 of the People Powered Business Podcast!
Today I am walking you through the 8 traits I believe all new hires should have, no matter what role you are recruiting for in your business.
The 8 traits we discuss are:
* Values Alignment
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Flexibility
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Reliability
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Honesty
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Adaptability;
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Coachability;
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Loyalty;
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Motivation
As mentioned, if you would love to connect with us further head over to Facebook to join our free group for business owners, leaders and managers â HR Support for Australian Businesses.
Join The Facebook Group
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 46 of the People Powered Business Podcast!
Today we are chatting about something that I bet most of you have seen in one workplace or another, whether itâs something youâve experienced yourself or have witnessed from others.
That is the concept of âSecret Parentingâ the act of actively hiding or minimising our involvement in parental responsibilities with our colleagues and managers, for fear that it will have some sort of detrimental effect on our careers, our roles or the perception others have of us at work.
Whilst COVID has done a whole lot to help put an end to this trend, is there more we can be doing as employers to reduce the likelihood of this happening in our workplace.
As mentioned, if you would love to connect with us further head over to Facebook to join our free group for business owners, leaders and managers â HR Support for Australian Businesses.
Join the Facebook Group
Hello and welcome to Episode 45 of the People Powered Business Podcast!Today we discussed setting up your team for new year success! We know for a fact that January is the key time for staff changes and resignations, so how can you avoid that and instead engage your team for a great year ahead?Whilst there are a myriad of options, we talked today about 3 core areas that in my experience have the biggest impact on getting the team on track. They are:Structure:Specifically building your ideal structure. I referred to Episode number 22 âThe Power of a Clean Slateâ, you can listen to that episode here:"The Power of a Clean Slate" Communication:* Having regular and powerful team meetings; * Having an annual planning day; * Listen, hear, understand and action.
ExpectationsSetting clear expectations and boundaries and being prepared to uphold them;Reviewing your teams performance against those expectations.As mentioned, our super popular ebook goes deeper into some of these areas, you can youâre your copy of Unleash the Power of Your People here:Unleash the Power of Your People eBook.If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 44 of the People Powered Business Podcast!
Today is the final part of our 6 part series titled âUnleash the Power of Your Peopleâ. Today we spoke about the importance of feedback and regular reviews and I ran through a simple framework for effective quarterly reviews.
As promised, we have created an eBook resource for you as a reference guide to help you implement the strategies and tactics we discuss in this series, you can get your free copy here:
Unleash the Power of Your People eBook.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 43 of the People Powered Business Podcast! Today is part 5 of a 6 part series titled âUnleash the Power of Your Peopleâ. Today we spoke about ng the dream team together and reimaging staff retention strategies. I shared some ideas and inspiration for easy to implement retention strategies and encouraged you to pick one, or create one of your own and implement it in your business to improve retention of your awesome team. As promised, we have created an eBook resource for you as a reference guide to help you implement the strategies and tactics we discuss in this series, you can get your free copy here: Unleash the Power of Your People eBook. Also mentioned in this episode was Episode 22 â The Value of a Clean Slate, you can listen to that episode here: The Value of a Clean Slate Coming up: Episode 44 â Unleash the Power of Your People Part 6 â The Power of Feedback and Reviews If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 42 of the People Powered Business Podcast!Today is part 4 of a 6 part series titled âUnleash the Power of Your Peopleâ. Today we spoke about one of my favourite topics, and really one of the most critical aspects and strategies for getting the most out of your team â that is amping up the engagement.I shared some ideas and inspiration for easy to implement engagement strategies and encouraged you to pick one, or create one of your own and implement it in your business to improve engagement, and ultimately improve productivity and profitability.As promised, we have created an eBook resource for you as a reference guide to help you implement the strategies and tactics we discuss in this series, you can get your free copy here:Unleash the Power of Your People eBook.Coming up:Episode 43 â Unleash the Power of Your People Part 5 â Keeping the Dream Team TogetherEpisode 44 â Unleash the Power of Your People Part 6 â The Power of Feedback and ReviewsIf youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 41 of the People Powered Business Podcast!
Today is part 3 of a 6 part series titled âUnleash the Power of Your Peopleâ. Today we spoke about mastering the art of effective delegation, figuring out who to delegate to, what tasks to delegate and a framework for effective and successful delegation.
As promised, we have created an eBook resource for you as a reference guide to help you implement the strategies and tactics we discuss in this series, you can get your free copy here:
Unleash the Power of Your People eBook.
Coming up: Episode 42 â Unleash the Power of Your People Part 4 â Amping Up Engagement
Episode 43 â Unleash the Power of Your People Part 5 â Keeping the Dream Team Together
Episode 44 â Unleash the Power of Your People Part 6 â The Power of Feedback and Reviews
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 40 of the People Powered Business Podcast! Today is part 2 of a 6 part series titled âUnleash the Power of Your Peopleâ. Today we spoke about the importance of amazing internal communication strategies and particularly focused on the art of team meetings, why they are important and simple ways for you to go about implementing them. As promised, we have created an eBook resource for you as a reference guide to help you implement the strategies and tactics we discuss in this series, you can get your free copy here: Unleash the Power of Your People eBook. Coming up: Episode 41 â Unleash the Power of Your People Part 3 â How to Get Things Done (without you having to do them) Episode 42 â Unleash the Power of Your People Part 4 â Amping Up the Energy Episode 43 â Unleash the Power of Your People Part 5 â Keeping the Dream Team Together Episode 44 â Unleash the Power of Your People Part 6 â The Power of Feedback and Reviews If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 39 of the People Powered Business Podcast!Today is part 1 of a 6 part series titled âUnleash the Power of Your Peopleâ. Today we introduced the concept and the reasons behind the series and let you know what to expect in our upcoming episodes.Episode 40 â Unleash the Power of Your People Part 2 â Getting the Team TogetherEpisode 41 â Unleash the Power of Your People Part 3 â How to Get Things Done (without you having to do them)Episode 42 â Unleash the Power of Your People Part 4 â Amping Up the EnergyEpisode 43 â Unleash the Power of Your People Part 5 â Keeping the Dream Team TogetherEpisode 44 â Unleash the Power of Your People Part 6 â The Power of Feedback and ReviewsAs promised, we have created an eBook resource for you as a reference guide to help you implement the strategies and tactics we discuss in this series, you can get your free copy here:Unleash the Power of Your People eBook.If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 38 of the People Powered Business Podcast!Today we are discussing the differences between employees and contractors.Small business and fast growing entrepreneurial organisations who are looking to service more clients and bigger projects faster and more efficiently have always been creative in how to manage this growth in their organisations.One of the key strategies many small business use to facilitate growth in a low risk, cost effective way, is engaging contractors rather than employees to help meet their growing client demands. And there are lots of great arguments for why businesses should utilise this option.However, with the prevalence of contract labour available, and the fact that this now seems to have become âcommon practiceâ amongst small businesses, the line between what constitutes and employee and a contractor has become blurred in the eyes of many business owners. And those who donât understand this are finding themselves caught in costly and potentially business destroying legal battles, purely because the right structure has not been put in place at the outset.In todays episode we unpack the key differences so you can understand whether you are in fact engaging and employee or a contractor so you can put the appropriate strategies and frameworks in place to protect your business.As promised, to help you determine the type of worker you have we have prepared an employee vâs contractor decision making tool for you to use:Get your decision making tool here.If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 37 of the People Powered Business Podcast!
Today we are discussing how to survive the most unusual silly season yet â with your sanity in check, celebrations taking place safely and your team fully engaged and ready for the year ahead as they head off for their Christmas break.
I let you in on my 8 tips for surviving the festive season, and even enjoying it!
Importantly this year, Christmas parties and festivities may not look quite the same, and you may feel like the pressure is on you to make sure that things are COVID safe and that everyone still has a great time. For that reason weâve created a COVID safe Christmas celebration checklist for you.
Grab your free checklist here.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at hello@peoplepoweredbusiness.com.au
Hello and welcome to Episode 36 of the People Powered Business Podcast! Today we are taking a look at the other side of employee engagement. We have spoken a few times on the podcast about employee engagement, what it is, why itâs important and how you can improve it. You can catch up on that episode here: Episode 3 â Understanding Employee Engagement However, we havenât before spoken about how to identify a disengaged employee and what you need to look out for. Today we take a detailed look at 7 key signs that your employee may be disengaged. Specifically we discuss: * * Changes in behaviour and routine; * * Withdrawal from social connections at work; * * Employees becoming distracted and losing focus at work; * * Missing deadlines and work quality starting to slip; * * The importance if you notice a change in their demeanor; * * Communication becoming frustrating or non existent; * * The rise in absenteeism. *
So now that you know what to look out for, what should you do if you have an employee who is becoming, or already is disengaged? We have a free resource for you to point you in the right direction, 8 Ways to Increase Employee Engagement Get your free copy here If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 35 of the People Powered Business Podcast!
Today we have a super practical episode where I share my top 10 must ask interview questions, whilst also providing you with a framework through which to structure your additional interview questions.
In todays episode I referred to some previous episodes of the podcast specifically: Episode 19 â5 Interview Questions that are a Complete Waste of Time and What to Ask Instead Listen Here
Episode 11 â How to Screen Resumes Like a Ninja Listen Here
Also in todays episode I extended an invitation to join our free, closed Facebook Group for business owners, leaders and managers. Join us at Team Footprint here: Join The Facebook Group
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 34 of the People Powered Business Podcast!
Today we discussed the concept of outsourcing the HR function, when this might be appropriate and what the options are. We unpacked the pros and cons of all of the options, so you can select what will be best for your business at various stages.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 33 of the People Powered Business Podcast!
Today we had a special guest join us on the Podcast, the amazing Frances Pratt from Metisan. Fran joined us to talk all about our sales people and sales teams, and specifically around hiring and effectively onboarding great sales people, setting them and your business up for success.
If you enjoyed Franâs interview and would like to connect with her you can do that here: https://www.metisan.com.au/ https://www.linkedin.com/in/franpratt/
As promised, Fran has prepared a Sales Team Success Pathway framework for you, grab your copy here: Get My Sales Team Success Pathway
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Well Hello,Today we have a special bite sized episode to introduce to you the Your People Powered Business Membership and give you an insight as to what to expect inside.Doors close Monday 26th October 2020 10pm Sydney time and I would love for you to join us.Join the Your People Powered Business MembershipThis is the first time the doors to the membership have been open, and as such we have a super special introductory offer for you, a price that if you join before Monday night you get to keep forever, for as long as you remain a member.Here is what's included:⢠Monthly Live Coaching Calls Valued at $497 each⢠New Documents and Templates Each Month Valued at $250 each⢠Regular Q&A Calls Valued at $375 each⢠A Complete Resource Library Invaluable⢠The People Powered Community Invaluable⢠Quarterly Masterclasses (Bonus 1) Valued at $500 each⢠3 x HR SOS Calls (Bonus 2) Valued at $200 each⢠HR Compliance Audit (Bonus 3) Valued at $500Total Annual Value = $16 564YOU PAY JUST: $79 + GST per monthJoin The Your People Powered Business MembershipGot questions about the membership? Contact me directly kristy@thefootprintgroup.com.au and I'd be more than happy to answer any questions that you have,
Hello and welcome to Episode 32 of the People Powered Business Podcast!
Today we spoke about the journey an employee takes within your organisation, using a framework I refer to as the PEOPLE pathway.
Simply that involves the following core structure:
Plan Employ Onboard Protect Leverage Exit
Following this journey you will ensure that you are maximising the success of the employment relation ship, and what is important to your team when.
We will unpack more detail on each of these steps in the journey in future episodes, today provided you with the over arching concept so that you can review where you sit currently and identify what you may need to work on.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 31 of the People Powered Business Podcast! Todays episode is Part 2 of a 2 part series on staff retention. In todays episode, Stellar Staff Retention Strategies we got down to the nitty gritty and looked at simple, practical and implementable retention strategies that you can put in place in your small to medium sized business really easily. We recapped last weeks episode, which laid the foundations for today, if you havenât yet listened to that episode you can do there here: Retention Reimagined I shared with you in today's episode my 3 categories of retention strategies specifically for small to medium sized businesses, those with less than 100, and quite often less than 50 employees. These categories are Making Great Decision, Harnessing Greatness and Rewards and Recognition, and within each category there are a myriad of specific strategies that we discussed. Also in todayâs episode I couldnât contain my excitement and let you know that the wait list for Your People Powered Business is now open, and in fact we are very close to being open to welcome new members, so you donât miss out you can join the wait list here: Join The Wait List If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 30 of the People Powered Business Podcast!
Today's episode is Part 1 of a 2 part series on staff retention. In todays episode, retention re-imagined, we look at better understating the concept of retention, and the key reasons itâs an important metric for businesses of all sizes to be aware of. We discuss the retention â engagement relationship and unpack some of the most common retention killers.
Join us next week for part 2 where I share the 3 core categories of retention initiatives which can work in SMEâs as well as corporates, highlight some simple but super effective ways that businesses with fewer than 100 staff can implement low cost but high value retention strategies.
Also in todayâs episode I let you know that the wait list for Your People Powered Business is now open, you can join the wait list here:Join The Wait List Now
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 29 of the People Powered Business Podcast! In todays episode we talked about expectations, both those you have of your staff and those your team have of you. I shared with you one of my all time favourite lines from a song âIf you donât expect too much from me, you might not be let downâ (Gin Blossoms - Hey Jealousy), and how I see this show up so often in workplaces. Often, when there is an issue at work, with a team member or with anything, the root cause can be traced back to the expectation that was set â it was unrealistic, and therefore setting you and them up for failure, and ultimately the snow ball of that breakdown in the working relationship can be catastrophic. We discuss when you need to set expectations and some practical strategies for setting realistic and measurable expectations. We also referred to a previous episode where I interviewed Shandra Moran from The Transit Lounge and we discussed tolerance and boundaries, you can listen to that episode here: What are you Tolerating? At the beginning of todayâs episode I let you know that the wait list for Your People Powered Business is now open, you can join the wait list here: Click Here to Join the Wait List If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 28 of the People Powered Business Podcast! Before diving in to todayâs show I shared with you a recap about the little secret project that I first mentioned on last weeks show, and that is that our brand new program to help you design, build, nurture and grow Your People Powered Business is on its way! I am super excited about this; itâs based on an idea that has been swimming around in my head for years but getting the mix right has taken some time to really solidify in my brain. However, what we are creating is the first of its kind and I can not wait to bring it to life! If you want to be the first to know all of the details, you can join the waitlist here: Join The Waitlist In today's episode I share with you one thing I believe and know to be true, and that is for small to medium sized businesses the task of managing people, and the human resources function requires some detail, but should not be difficult. I shared some of the strategies I use when working with clients to create a structure and process to ensure the details are retained, to protect the business, in a non difficult way. If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 27 of the People Powered Business Podcast! In todayâs episode we discussed Purpose Driven Leadership. We looked at what it is, why itâs important and how you can tap into your purpose to lead your team and create greater business success. We also discussed 2 fantastic books and promised to put the details of those in todayâs show notes. Those books were: The Infinite Game â Simon Sinek https://simonsinek.com/product/the-infinite-game/ Grit â Angela Duckworth https://angeladuckworth.com/ We talked also about employee engagement today, and how purpose driven leaders and businesses have high employee engagement, to listen to our episode on employee engagement you can simply click here: Understanding Employee Engagement Also in todayâs show I shared with you more about the little secret that I told you about last week, and that is that our brand new program to help you design, build, nurture and grow Your People Powered Business is on its way! I am super excited about this; itâs based on an idea that has been swimming around in my head for years but getting the mix right has taken some time to really solidify in my brain. However, what we are creating is the first of its kind and I can not wait to bring it to life! If you want to be the first to know all of the details, you can join the waitlist here:Join The Waitlist If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 26 of the People Powered Business Podcast! At the beginning of todays episode I let you in on a little secret, and whilst we are still about 8 weeks away from launching I wanted to let you know that our brand new program to help you design, build, nurture and grow your People Powered Business is on its way! I am super excited about this, itâs based on an idea that has been swimming around in my head for years, but getting the mix right has taken some time to really solidify in my brain. However, what we are creating is the first of itâs kind and I can not wait to bring it to life! If you want to be the first to know all of the details, you can join the wait list here: Join The Wait List Now Today I am sharing with you some of my âpet peevesâ when it comes to workplace legislation in Australia. The things that really just frustrate me and get under my skin, because they create unnecessary complexity for employers in the already complex world of business. Have you experienced these or do you have other elements of the Fair Work Act, Modern Awards or any of the other rules around employing staff that really bother you? Iâd love to know, send me an email and tell me more kristy@thefootprintgroup.com.au If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 25 of the People Powered Business Podcast!
Today we discuss the differences between introverts and extroverts, and uncover a third group of people known as our ambiverts.
In this episode we look at the characteristics, strengths and weaknesses of both introverts and extroverts and how you can get the most out of each in the workplace. We look at the type of work and projects they will thrive doing and those that will deplete them as they work.
In addition we better understand the attributes of Ambiverts and how you an identify them and harness their unique mix of talents.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 24 of the People Powered Business Podcast!
Today we discuss how to create amazing recruitment advertisements to ensure you attract the right applicants for your business and this unique role. Attracting staff is effectively a marketing campaign, where itâs your job to position your business in a way that appeals to the right candidates and repels the job seekers who arenât right for the role.
As promised, we have a completely free guide to creating the perfect job advertisement, and you can get your copy right here:
Get My Copy of the Job Ad Template Guide
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 23 of the People Powered Business Podcast!
Today we are taking a little detour and looking at some more lighthearted stories. Today we are sharing some, well, employee horror stories, things that have happened with staff in business which totally baffled the employer at the time.
Iâm sharing these firstly so that you know that itâs normal, things happen, things we would never predict, understand or contemplate ourselves, but they do happen. Of course to keep it practical Iâve shared some strategies to help avoid these scenarios or at least to be able to effectively manage them if they do occur.
As discussed, Iâd love you for you join us over in our free Facebook Group, designed specifically for business owners, leaders and managers who want to learn and master all aspects of HR and connect with like minded businesses leaders. Join us at Team Footprint today.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 22 of the People Powered Business Podcast!
Today we are discussing the value of a clean slate! Sometimes in business, and in life, it can be simpler to wipe the slate clean and start again than it can be to untangle and rebuilt an existing mess.
In this episode I walk you through an exercise around creating a structure to achieve your vision, which I call quite simply The Clean Slate Exercise. We look at how to ensure youâre not putting square pegs in round holes, training and developing your best people and how to fill gaps and deal with over resourcing, or leakage.
As discussed, Iâd love you for you join us over in our free Facebook Group, designed specifically for business owners, leaders and managers who want to learn and master all aspects of HR and connect with like minded businesses leaders. Join us at Team Footprint today.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 21 of the People Powered Business Podcast!
Today we are looking at mastering the art of effective delegation. The ability to delegate effectively is critical to the growth of your business and your team, yet as business owners and leaders we are not always amazing at delegating.
In today's episode we discuss why delegation is so important yet why we find it so hard. We look at the tasks you can delegate, to help you start to move tasks off your plate and we walk through an 8 step framework for effectively delegating any task.
As promised, we have a free Mastering Delegation Guide for you to help you get started, or develop your delegation game, get your free guide here: Mastering Delegation Guide
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 20 of the People Powered Business Podcast!
Today we discussed the importance of self-care for leaders, business owners, entrepreneurs and managers of teams, and specifically unpacked the myth that self-care is selfish.
I share with you my personal journey of the realisation of the importance of self-care, ditching the guilt and prioritising the need for self-care in order to be able to run my business, lead my team and serve my customers.
I mentioned in this episode our HR Mid Year Re Set Series being run over at our consultancy business. If youâd like to catch up with those episodes, head over to Facebook and re watch the video series recorded each and every day in July.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 19 of the People Powered Business Podcast! Today weâre discussing interviews, and in particularly 5 questions that I think are a complete waste of time, and what you should be asking instead. Here are the 5 top interview time wasters: 1) Where do you see yourself in 5-10 years? Instead Ask: How long do you see yourself being happy in the role youâve applied for? Or What are your long term career goals? Or Thinking of yourself 10 years from now what will you have achieved personally and professionally for life to e successful? 2) Tell me a bit about yourself Instead Ask: If I asked one of your friends or family members to describe you, what would they tell me? 3) What are your weaknesses? Instead Ask: What are the challenges you think youâll face if you are successful in this role? or What are some of the skills you think youâd need to develop further to be successful int his role? 4) Can you use âinsert name of system hereâ? Instead Ask: Describe a time when you have had to learn a brand new software system. What was it, how long did it take you to master it and what methods did you use to assist you in learning it? 5) Why do you want to work for us? Instead Ask: What do you know about our business? And What about what you know about us made us an appealing employer for you? or Describe the type of business you want to join, from a cultural, team and leadership perspective. If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 18 of the People Powered Business Podcast!
Today weâre talking about tackling tough conversations in the workplace. Whilst nobody loves having them, they are unfortunately an inevitable part of running a business and leading a team.
I walk you through my top tips for having these discussions and explore why avoiding them can spell disaster for the employment relationship, causing you unnecessary stress!
As mentioned, you can download your free Top Tips to Having Tough Conversations cheat sheet here:
Top Tips To Tough Conversations
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 17 of the People Powered Business Podcast! In today's episode we are joined by Ron Lesh, Founder and Managing Director of BGL and creator of GuestTrack, a free customer data collection browser based app designed to support businesses required to collect data as part of the COVID-19 requirements.
Ron shares with us his business journey, take on leadership and how he engaged his team to create this new product from conception to market ready in just 10 days.
As promised, if youâd like to learn more about GuestTrack simply click here to visit the website: https://www.bglcorp.com/guesttrack/
And if youâd like to connect with Ron on LinkedIn here is where you can do that: https://www.linkedin.com/in/ronlesh/
For those interested in our free Record Keeping Guidelines resource you can secure your free copy here: Ge My Guidelines
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 16 of the People Powered Business Podcast!
In today's episode we are learning about a concept known as the Third Space and why those who can leverage great strategies and practices to implement during these periods of transition set themselves up for success in business and in life.
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
Hello and welcome to Episode 15 of the People Powered Business Podcast!
In today's episode we are discussing Reference Checks â are they archaic or an essential tool to use as part of your hiring decisions. I share with you my top tips for conducting relevant and useful reference checks as part of your recruitment process and discuss why some employers tell me they think contacting referees is a complete waste of time.
As promised, we have a free Reference Check Template for you to download and use whenever you are next recruiting for a new employee, get your free copy here:
Get My Free Template
If youâd like to reach out to us with feedback or suggestions or ideas about future topics for the podcast you can reach us on Facebook at www.facebook.com/peoplepoweredbusiness or you can email Kristy-Lee directly at kristy@thefootprintgroup.com.au
n:Hello and welcome to Episode 14 of the People Powered Business Podcast!
In today's episode we looking at the different generations in todays workplaces and understanding more about each one to learn how we can leverage their unique approaches and work styles to crate amazing multi-generational teams.
As promised, we have created a really simple reference guide for you so at a quick glance you can recall the attributes, motivators and leadership styles for each generation, get your free copy here:Get My Generations at Work Infograph
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 13 of the People Powered Business Podcast!
In today's episode we unpack the Modern Awards system. We look at what it is and who it applies to, and most importantly how to determine which Award applies to your business and each role within your team.
Mentioned in this episode were the links to a list of Modern Awards on the Fair Work website which can be found here: https://www.fairwork.gov.au/awards-and-agreements/Awards/list-of-awards
To help you work through the sometimes complex process of selecting the right Awards for your business Iâve created a simple guide to assist, get your copy below: 4 Steps to Finding the Right Award
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 12 of the People Powered Business Podcast! In today's episode we discuss what a COVID safe workplace looks like and how we as employers, business owners and leaders can create a plan to return our teams to a work environment and structure which is as safe as possible in the current environment. As promised I have a list of resources to assist you in creating a COVID safe return to work plan and Iâve put them below for you. However, if youâd like me to make that easier for you and send you one email with all of the relevant information in it simply reach out to me directly at kristy@thefootprintgroup.com.au and let me know you want the resources and Iâll send you a personal email with the details you need. If you let me know your industry I will try and keep it as specific and relevant for you. Safe Work Australia WebsiteNational COVID-19 Safe Workplace PrinciplesCOVID safe PlanWorkplace ChecklistPhysical Distancing Checklist As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 119 of the People Powered Business Podcast! In today's episode I am sharing with you my 5 part framework for screening resumes likes a Ninja! I know many of you will find yourself overwhelmed with the volume of applications you may receive when next recruiting, and in fact any time you advertise a position, and I also know how easy it is to slip down the rabbit hole and lose literally hours and hours of time agonising over the details of a resume. This 5 part framework is one I have developed over the 20+ years I have spent reviewing resumes and recruiting for roles. I will challenge you in this episode to take off your 'people pleaser' hat and become a little more focused, ruthless and even cynical! To help keep you on track when you next are overwhelmed with the resume screening process Iâve created this step by step guide to walk you through the framework next time you need to use it, download your free copy here: Get My Framework As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness Join us next week as we take a detailed look at how to return your team to a COVID safe workplace.
Hello and welcome to Episode 10 of the People Powered Business Podcast! In today's episode we were fortunate to have a very special guest, Shandra Moran. Shandra is a Professional Results Coach, internationally accredited money breakthrough coach, co-author of an international bestselling book âElevate Your Successâ and Founder of the Transit Lounge, a boutique leadership consultancy which specialises in working with women who have had a successful career and want to transition into starting and growing their own business. The inspiration for todays discussion in fact came from one of Shandraâs very own podcast episodes on her podcast, The Transit Lounge, where she was exploring the concept of tolerance, you can take a listen to that episode here: https://www.thetransitlounge.com/podcast/what-are-you-tolerating/ So I thought what better person to have on the show to talk about the issue of tolerance amongst managers and employees than Shandra herself. As discussed, managing what we tolerate in the workplace and how we deal with this can be a really tricky situation, and often involved difficult and uncomfortable discussions which no one likes to have. So, to help, Iâve created a simple framework for having difficult discussions at work and you can get your free copy here:Get My Copy If youâd like to connect with Shandra directly you can do so via LinkedIn: https://www.linkedin.com/in/shandramoran/ Or you can find out more, and listen to her podcasts at www.thetransitlounge.com As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly: www.facebook.com/peoplepoweredbusiness In next weeks episode weâll be learning how to screen resumes like a ninja! Cutting your screening time, making better screening decisions and removing the overwhelm from the hiring process.
Hello and welcome to Episode 9 of the People Powered Business Podcast!
In today's episode weâre discussing the common habits traits and practices of successful leaders.
Weâll walk through some specific habits that research tells us successful leaders implement and practice, and also consider leaders we have experienced or look up to and see how these practices apply to them.
As promised in this weeksâ episode we are offering you a free Leadership Habit Creator worksheet, to help you develop and improve your own amazing leadership habits simply click here to get your free copy:
Get My Leadership Habit Creator
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
ďťżHello and welcome to Episode 8 of the People Powered Business Podcast!
In today's episode weâre talking about staying connected when we are physically disconnected. Right now, at the time of recording, we are all experience the global COVID-19 pandemic, and what that has meant is that very suddenly we have shifted to working from home and being isolated from our teams, colleagues and friends.
Keeping connected with your team throughout this time is still absolutely possible, and in fact making a real effort to work on this connection is critically important to ensuring we maintain engagement and team cohesiveness in new and different ways.
In todays episode I walk you through some really practical ways you can re build and maintain connection whilst physically disconnected. Plus, Iâve created a simple to follow Connection Strategies Guide which you can download here for free:
Get My Guide
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 7 of the People Powered Business Podcast!
In today's episode weâre talking about the boss of all HR documents, the king, the head honcho, the numero uno â Position Descriptions.
As youâll hear I am pretty passionate about the importance of these documents and I will walk you through:
* What is a Position Description?
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Why are they important?
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When do I need to do them?
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What should be in them?
To help you create position descriptions for your business Iâve created a really easy checklist to walk you through it step by step. If youâve already got Position Descriptions in place this is a great tool for you to check that you have everything covered, download your free Position Description Checklist here: Get My Position Description Checklist
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 6 of the People Powered Business Podcast!
In today's episode I unpack the legislative framework that underpins Industrial Relations in Australia and explain how it applies in your business, including some of the common mistakes and misconceptions I see businesses struggle with. We discuss the Fair Work Act, the National Employment Standards, the Modern Award system and the recent, temporary changes which have been made to cater for workforce changes which have happened as a result of COVID-19.
If you are feeling overwhelmed or uncertain about whether this legislation applies to you or want to make sure you have the right information for your business I offer listeners during this episode a free 15 minute Zoom or phone call where they can have their questions answered by me completely complimentary. To take advantage of this offer all you need to do is email me directly at kristy@thefootprintgroup.com.au and let me know youâd like to book your free consult â simple!
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 5 of the People Powered Business Podcast!In today's episode we have our first guest interview, Leanne Faulkner â Founder of Fortitude at Work.Join me as I discuss with Leanne the impact of mental health on small to medium sized business owners, talk through some strategies and tactics she recommends and uncover the importance of you as the business owner taking care of your own wellbeing for the good of you and your business.If youâd like to connect with Leanne her website is: www.fortitudeatwork.com.auAs promised we also have some great resource pages for you to take a look at if youâd like to get some advice or see what support is out there, these are:* www.asbfeo.gov.au/mybusinesshealth - A great resource for both business support and wellbeing support all in the one place * www.aheadforbusiness.org.au - A great resource for people who are sole-operators or micro-business owners, and for people trying to support those types of business owners. * www.headsup.org.au - This is the place for people who want some general workplace mental health advice or want to know how to manage the mental health of their employees including a specific small business section too.
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly at www.facebook.com/peoplepoweredbusinessIn next weeks episode weâll be unpacking the complex legislative framework that underpins Industrial Relations in Australia and simplifying the most important aspects of this legislation as they relate to your business.
Hello and welcome to Episode 4 of the People Powered Business Podcast!In today's episode we discuss how to successfully implement great remote work arrangements whilst maintaining productivity and engagement.Join me as I walk you through my step by step guide to creating effective work from home arrangements and discuss your role as a leader when transitioning to remote work. In addition, we unpack some sanity saving tips for anyone who is new to remote work, especially when working from home.If you are looking to set up remote and work from home arrangements for your business Iâve created an easy to follow step by step guide to help you get started. Download your free copy here:Step by Step Guide to Work from Home ArrangementsNext weeks episode is one you definitely donât want to miss! Iâll be interviewing Leanne Faulkner, founder of Fortitude at Work, join me to learn about Leanneâs story and the great work she is doing in the workplace mental health and wellbeing space.As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 3 of the People Powered Business Podcast!
In today's episode we discuss Employee Engagement.
We investigate what it is, how to identify highly engaged employees and the warning signs to look out for with disengaged employees in your business.
To help you with implementing some really simple changes within your business to improve employee engagement I have created this free download for you with 8 ways to improve engagement with your team, click here to get your free copy:
8 Ways to Increase Engagement
Join us next week as we discuss how to create great working from home arrangements for you and your team, and how to keep everyone engaged and productive whilst working remotely or from home.
As always, if you have questions, comments or would like to start a conversation head on over to Facebook where you can ask a question, make a comment or send me a message directly:
www.facebook.com/peoplepoweredbusiness
Hello and welcome to Episode 2 of the People Powered Business Podcast! Today I was going to bring you our Episode on Employee Engagement, however due to recent events I decided to park that episode to next week, and instead speak with you about what weâre currently facing. Australia, along with the rest of the world, is currently in the midst of the COVID-19 or Coronavirus Pandemic. We are in a state of crisis and the information we have is changing by the hour. I was discussing with a group of business owners yesterday what we could do during these times, and it became really clear that what businesses, and the world, needs during these times, more than ever is great leaders. So in this episode we explore some of the traits and tactics exceptional leaders need to display right now, the strategies of leadership that are important always, but during times of difficulty and crisis more important than ever before. If you have questions, comments or advice youâd like to contribute about leading a business through challenging times head on over to Facebook, make a comment, send me a message or join in a conversation: www.facebook.com/peoplepoweredbusiness Also mentioned in this episode: Juliet Robinson â Big Goals www.biggoals.com.au Yvette Zocher â Bloomtools www.bloomtools.com/northern-sydney---central-coast.html Carol Parr â Mitey Fresh www.miteyfresh.com.au
Did you know that nearly 46% of new hires fail? Almost half! If you have ever been through a recruitment process for it only to end in disaster you will know the pain, frustration, cost and time associated with having to start the process again.
The good news is it doesnât have to be this way! By following a few fundamental tips that I share in this episode you can really simply increase the success of your recruitment project and hire the right person the first time for your business!
Join us in this episode as we uncover my top 7 tips to hiring the right people for your business, and learn how you can easily implement those tactic when you next need to employ a new team member.
As promised you can get your free download, 7 Steps to Hiring the Right Person the First Time for Your Business here: https://mailchi.mp/thefootprintgroup/7steps
Hello and welcome to the People Powered Business Podcast! I am so excited to be starting this podcast and really want to thank you for joining me and spending time with me on this Introductory Episode. In this episode we introduce the People Powered Business Podcast, I tell you a little about myself and why I wanted to start the podcast and we explore some of the topics and concepts that we will be discussing in future episodes. If you employ staff, engage contractors or rely on people to help deliver your products or services, you are in the right place. This podcast will bring you strategies, tactics, ideas and emerging concepts around leadership, management, organisational structure and design and human behaviour and psychology. Each week we will bring you a new episode diving into one of these areas. In addition we are really excited to be bring you some interviews with inspirational entrepreneurs, business owners and industry leaders to share their knowledge and expertise with you. The aim of this podcast is to reach and help as many businesses as possible, so if you have a burning question that you would love answered, a problem solved or are feeling confused, overwhelmed or uncertain about anything at all to do with the people in your business I would love to be able to provide answers, information and advice here on the podcast. Head over to our Facebook page here and message us directly or leave a question on a post, I would really love to hear from you.