Georgian Growth Podcast: Recent Episodes

Georgian

Candid conversations with entrepreneurs, investors and operators.

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It’s been said that dreams stay dreams until we wake up to execute. For effective execution, OKRs — Objectives and Key Results — simplify complex missions or goals into manageable, achievable and measurable milestones. On this episode of the Georgian Growth Show, Debbie Landers shares on how to create effective OKRs within organizations and the pitfalls to avoid.

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In this podcast, Head of Customer Success and Corporate Development at Georgian, explains how she approaches value creation, an intentional pursuit that can increase your chances of securing a successful exit. She builds relationships with many companies at the same time, and works with them on their unique challenges and opportunities. 

In this podcast, you’ll learn:

  • What is value creation?
  • The value creation framework we use at Georgian (read more about it here: https://georgian.io/an-executive-framework-for-value-creation-and-strategic-planning/)
  • How Christen works with companies
  • The common challenges she’s observed between companies
  • How CEOs can think like a buyer

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While securing your first customers and finding your product-market fit is a major milestone, building a customer journey can be challenging. There are questions about how to create a customer journey that’s repeatable and keep them coming back.

Peter Szary, Georgian’s Head of Customer Success, explains some key steps to know to build your customer journey. He references Dan Steinman’s 10 Laws of Customer success, which you can find here: https://www.cmswire.com/cms/customer-experience/10-laws-of-customer-success-pulseconf2015-029173.php

Listen in on this podcast where Peter will explain:

  • Processes to make your customer journey repeatable
  • Knowing when to hire
  • Peter’s biggest lessons learned
  • The differences between sales-led, product-led and founder-led growth
  • Why sales-led growth could be threatened by Web3

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On this episode of the Georgian Growth Show, Alex Manea talks about Georgian’s trust thesis and how Georgian works with companies to help address issuess such as security, privacy, fairness and transparency. Alex answers:* How do we Define trust at Georgian? * How does Georgian work with our companies to help them with trust? * Where should someone who wants to learn more read next?

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On this episode of the Georgian Growth Show Christen Daniels talks about Georgian’s value creation framework and how it helps founders prepare themselves for a successful exit.

  • How can companies think about the ecosystem they play in and how can that help them to identify strategic opportunities?
  • What are value drivers and why are they important to thinking with a buyer’s mindset?
  • What makes a great narrative for a founder who’s trying to sell their business and specifically trying to build trust with the counterparty?

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In this episode, Georgian's Head of Applied Research shares thoughts on how to address fairness and bias in AI.

She answers:

  1. What is the biggest issue facing AI today?
  2. How can AI systems be racist or sexist?
  3. How can leaders design products that are fair?

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In this episode, Georgian's CTO shares how Georgian helps companies with technology acceleration. He answers:

  1. Why does Georgian have an R&D team and how's it structured?
  2. How do we collaborate with companies on R&D? What kind of engagements do we typically see?
  3. Who do we work closely with on our companies' teams?
  4. What software and toolkits have we built and what's the vision going forward?

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In this episode Margo Wu, a Vice President on Georgian's investment team answers these three questions on fundraising during COVID:

  • How does fundraising compare to before the pandemic? What have you been seeing and what new deals are getting done?
  • What new things are we looking for at Georgian and how have we changed our approach to diligence?
  • What are we seeing when it comes to valuations and what advice would you give on fundraising strategy?

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In this episode Georgian's head of talent, Kathryn Christie answers these three questions on your talent acquisition strategy:

  1. How do you balance selling and evaluating?
  2. How do you leverage data throughout your talent acquisition process?
  3. How do you calibrate with your team around what quality means?

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In this episode of the Georgian Growth Show, Jason Brenier joins David Poole to explain what we mean when we say we're thesis-driven and why that is of benefit to our CEOs. Jason answers these three questions:

  1. How do we think about taking a thesis-driven approach at Georgian and what does it mean for our companies?
  2. How does this flow from our cultural values?
  3. What's an example of how this has played out?

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In this episode of the Georgian Growth Show, Joe DiBartolomeo joins Evan to discuss the three leadership principles that he uses to lead revenue teams as a CRO. Joe answers these questions: 

  1. Can you share your perspectives on how you see the CRO role and how it relates to the role of the CEO and how those two interact?

  2. What are your three leadership principles? And what do listening, cocreation and empathy mean to you?

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In this episode of the Georgian Growth Show, Emily Walsh, a partner on the Georgian investment team, joins Evan Lewis to answer three questions she is commonly asked:

  1. What are the must-have ingredients that you look for in a potential investment?

  2. What does the diligence process look like at Georgian?

  3. How does the partnership between Georgian and our customers evolve?

About Emily:

Emily Walsh is a Partner on our Investment team. In this role, Emily makes investments in high growth business software companies including sourcing investment opportunities, leading the due diligence process, and advising companies post-investment. She also works across our portfolio helping companies on operational effectiveness and strategy, with a particular focus on people and culture. She’s an expert in board mechanics and financial analysis, assists in designing our internal training programs, and provides support for Canada Learning Code.