AIIM On Air: Recent Episodes
AIIM International
AIIM On Air -- where we explore the methods, technologies, processes, and people on the front lines of digital transformation in action. Host, Kevin Craine.
In this episode of AIIM OnAir, host Tori Miller Liu sits down with Sheila Woo, Senior Director of AI and Analytics at OpenText, to explore practical approaches to implementing AI in information management. Woo shares valuable insights on preparing unstructured data for AI projects, emphasizing the importance of starting with clear business problems rather than technology-first solutions. Drawing from her extensive background in computational linguistics and natural language processing, she discusses real-world use cases in customer service and information retrieval, while offering practical advice on data preparation and risk mitigation. The conversation provides actionable guidance for organizations looking to leverage AI effectively.
In this insightful episode of AIIM OnAir, host Tori Miller Liu, CIP, speaks with Jeremy Aston, Senior Vice President and General Manager of Global Services and Solutions at HP, about the evolving landscape of workplace technology. Aston shares his vision for creating more fulfilling work experiences through thoughtful technology implementation, discussing how HP is addressing the challenges of hybrid work environments while prioritizing employee well-being. Drawing from his extensive experience, he offers valuable insights on balancing technological advancement with human needs, introduces the concept of "empathetic grit," and explores how AI and emerging technologies can enhance rather than replace human capabilities. The conversation delves into practical solutions for creating inclusive, flexible workspaces that acknowledge the increasingly blurred lines between work and personal life in our digital age.
In this enlightening episode of AIIM OnAir, host Tori Miller Liu, President and CEO of AIIM, sits down with Joseph Odore, Chair of the TWAIN Working Group. They delve into the critical role of standardization in imaging technology and its impact on information management. Joseph shares insights on why TWAIN standards matter, how they're shaping the future of the imaging industry, and what information leaders and developers need to know to stay ahead.
From mobile scanning solutions to intelligent document processing, this episode covers the latest trends and innovations that are transforming how we capture, process, and manage information. Whether you're an IT professional, a software developer, or an information management practitioner, this discussion offers valuable perspectives on leveraging imaging standards for enhanced efficiency and connectivity in our increasingly digital world.
In this insightful episode of AIM OnAir, host Tori Miller Liu talks with Ian Story, Principal SharePoint Premium Architect at Microsoft, about the evolving landscape of information management and AI. Ian shares valuable insights from his extensive career, from his early days working with enterprise content management systems to his current role at Microsoft. He offers a compelling vision for the future of information management, emphasizing the need for organizations to prioritize their most important data and processes. Hear the latest on Microsoft Copilot in this must-listen podcast.
In this episode of AIIM OnAir, we sit down with Tim Brady, CEO of Colligo, to explore the cutting-edge developments in information management. Tim delves into how organizations can go beyond mere compliance to build a compelling business case for robust information management strategies. He discusses maximizing Microsoft 365 through powerful partner solutions and examines how AI and machine learning are transforming the M365 ecosystem. Tim also addresses the evolving role of information management professionals in the age of AI and shares insights on revolutionizing email management through automation and artificial intelligence. Tune in for a forward-thinking discussion on what information leaders should be focusing on now to stay ahead in this rapidly changing landscape.
Peter Rahalski, CIP (Senior M365 Information Governance Architect, North America for Infotechtion) shares his insights on how organizational design partially determines an organization's approach and valuation of information management. We also cover how AI assists humans as opposed to replacing them and the debate around AI and the digitization of the workforce.
AIIM President & CEO Tori Miller Liu interviews policy expert and published author Lewis Eisen, CIP in this episode of AIIM OnAir. Lewis shares how policies can be used to create and foster healthy workplace cultures as well as advance organizational goals. He also shares how information management practitioners need to transform into leaders, focused on alliance building; communicating a clear vision; and articulating values and principles.
In this episode, Lauren Mayes (Program Director/Senior Development Manager of Software Development at IBM) shares how AI adoption will come in two waves. First, organizations will adopt new AI-enabled features in existing systems and then organizations will begin adopting AI-first applications. Instead of replacing workers, these AI-first applications will address the "gaps" where processes are manual, cumbersome, and inefficient. Lauren also shares how organizations can start their AI journey and implement responsible AI solutions.
AIIM President & CEO Tori Miller Liu sits down with Tomas Gogar, CEO and co-founder of Rossum, for a fascinating conversation about the impact of AI on intelligent document processing (IDP, the practice of information management, and society at-large. We also discuss the next revolution in AI where AI may achieve "real reasoning."
In this Special Bonus episode of AIIM on Air, OpenText's Alison Clarke and Tracy Caughell discuss how organizations can unlock the value of enterprise content with AI. They share practical advice on how to get started with AI as well as several use cases for AI in information management. Learn more in OpenText's webinar on May 2, 2024 where AIIM President & CEO Tori Miller Liu will join Alison and Tracy to continue the conversation. Register online for the webinar "Unlock the value of your enterprise content with OpenText AI."
AvePoint Inc.'s Director of Information Management Alyssa Blackburn and AIIM President & CEO Tori Miller Liu have a lively, funny conversation in this episode of AIIM OnAir. Sharing insights from AvePoint's new "AI and Information Management Report", Blackburn discusses a practical approach to ethical AI and how information management is key to success with AI. AIIM was proud to contribute to AvePoint's research and report. You can download a free copy of the report at https://www.avepoint.com/ebook/ai-and-information-management-report-2024.
AIIM President & CEO Tori Miller Liu, CIP, chats with industry thought leader Tod Chernikoff, CRM, IGP, CIP, FIIM. Tod explains the value of information management and how the reason for investing in IM can depend on needs and your industry. We also discuss the debt of record retention and how you weigh whether or not to retain data. We also talk about the evolving role of the information manager and where it should sit in an organizational chart. Don't miss this examination of the profession with Tod, an ISD Analyst, Records and Information Management with Navy Federal Credit Union.
AIIM President & CEO Tori Miller Liu sits down with AIIM Fellow and the 2016 Award of Merit Recipient Priscilla Emery with e-Nterprise Advisors, discussing AI, the information ecosystem, the value of the AIIM Conference, and conquering imposter syndrome as a women in information management.
Correction: The article by Thornton May, mentioned in the podcast, was published on CIO.com and not ComputerWorld
AIIM's President & CEO Tori Miller Liu and AIIM 2024 Chair Karen Hobert discuss Karen's vision for the year ahead, AIIM's new strategy, and the future of the information management industry.
Tori Miller Liu, CEO at AIIM International, reviews updates to the new AIIM CIP program and looks forward to developments 2024 at AIIM.
Mike Quinn, CEO of Preservica, discusses the recent release of Preserve365, which is a product that seamlessly embeds digital records archiving in Microsoft 365 to ensure long-term records are protected and always available.
Host, Kevin Craine
Kurt Thies, VP at Gimmal, and David Quackenbush, EVP & Chairman at Gimmal & 2023 Member of AIIM Board of Directors, discuss best practices in information management. Gimmal is a leading IT services and consulting firm headquartered in Houston Texas. Gimmal.com
Host, Kevin Craine
Cham Tanh, Chief Technical Officer at Helux Systems, discusses best practices for migrating records management to Sharepoint.
Host, Kevin Craine
Kay Young, Information and Records Management Lead at Food Standards Agency in West Byfleet UK, discusses the upcoming AIIM24 conference. During a panel discussion at the 2023 AIIM Europe Forum, Kay called information management practitioners the “guardians of the future.” We loved this inspirational idea from Kay so much that AIIM has officially selected “Guardians of the Future” as the theme for the AIIM24 Conference.
Host, Kevin Craine
Rich Nanda from Deloitte Consulting discusses his book “The Transformation Myth” and ways to lead your organization through uncertain times. Rich is a Principal at Deloitte where he serves as the leader of the US Monitor Deloitte strategy practice. He routinely advises the boards, CEOs and executive teams of Consumer Product companies on topics of growth, innovation and technology adoption. Listen for three action items you can use today.
Host, Kevin Craine
Adrienne Bellehumeur, Director and Owner of Risk Oversight, discusses her book “The 24-Hour Rule and Other Secrets for Smarter Organizations.” Her book is being called the first "mass market" book on documentation best practices. Listen for perspective and advice you can use today.
Host, Kevin Craine
Dan Lucarini discusses “The Fourth Wave of Intelligent Document Processing.” Dan is an industry analyst with Deep Analysis, a boutique research group focused on AI innovation for digital transformation. Dan is the lead analyst for Intelligent Document Processing (IDP) and contributing analyst to the Intelligent Automation, ECM and Unstructured Data Management practices.
Host, Kevin Craine
Chris Surdak discusses AI and Intelligent Information Management. Chris is an author, technologist and industry-recognized expert in Information Management, Big Data, Information Security, Regulatory Compliance, and Cloud Computing. He is the author of the influential books “Data Crush” and “The Care and Feeding of Bots,” and he’s spent time with big consulting firms like Gartner and Ernst and Young (EY), as well as companies like Accenture, Siemens, Dell, and Citibank. He is also contributing editor and columnist for European Business Review magazine.
Host, Kevin Craine
Dave Jones, founder and CEO of Instinctive Solutions, talks about his recent induction into the 2023 AIIM Company of Fellows.
Host, Kevin Craine
Tori Miller-Liu, CEO of AIIM International, discusses AI accountability. AIIM recently released a position statement on AI Accountability; a formal response to a request for comment from the U.S. National Telecommunications and Information Administration. Tori summarizes some of the positions in the response, the notion that not all AI is equal and public policy should reflect different levels of risk, and why it is important that the NTIA makes the distinction between “Trustworthiness” of AI and “Accuracy.”
Host, Kevin Craine
Rob Gerbrandt, Global Head of Information Governance at Iron Mountain, discusses the AIIM23 State of the Industry Report and the future of information governance and information management. Listen as we explore the aspects to consider when designing an IG strategy, the impact of AI, and what organizations should do to leverage their success automating in one functional area in other areas of the enterprise.
Host, Kevin Craine
Natalie Piispanen, Director of Information Governance at Greenberg Traurig, discusses her presentation from the recent AIIM23 conference “The 3 C’s: Top Skills Information Management Professionals Need to Succeed.” Also Jeffrey Lewis, Information Governance Manager at SOL Capital Management, talks about being inducted into the 2023 AIIM Company of Fellows.
Host, Kevin Craine
John Newton, co-founder of Documentum and Alfresco, two of the most prominent companies in the content management industry, was just recognized with the AIIM 2023 Award of Merit. Recipients of the Award of Merit have been enrolled in the AIIM Company of Fellows for at least five years and have been an exemplary Fellow by demonstrating exceptional leadership and contribution to AIIM and the industry. John has served on the AIIM Board of Directors, including as Chairman in 2012. Listen as we discuss his journey as an industry pioneer and his views of where things are headed in the next five years.
Host, Kevin Craine
Mimi Dionne, Senior RIM Manager at McKesson discusses the role of Artificial Intelligence in future of Records Information Management. Mimi has spearheaded multimillion-dollar electronic records capture system implementations within the medical, government, legal, telecommunications, and energy sectors. Listen as we explore where RIM is headed in the next five years.
Host, Kevin Craine
Tori Miller-Liu, President and CEO of AIIM, joins us to discuss the recent AIIM23 conference and to outline the months ahead for the association. Plus, Tori reviews some of the findings from the new AIIM 2023 State of the Industry Report. We discuss also the impact of Generative AI tools on information management and the efforts to foster a younger generation of AIIM members and practitioners.
Host, Kevin Craine
Dave Jones discusses the new AIIM 2023 State of the Industry Watch report. Dave is Founder and CEO of Instinctive Solutions, an award-winning marketing agency focused on the B2B software space. He’s a past chairman of the AIIM board of directors. Listen for key findings and recommendations.
Host, Kevin Craine
Sam Fong, Sr. Technical Specialist with Microsoft Canada, discusses the future of legal case management with AI and digitized process automation. Sam is an experienced technology architect and an expert in privacy, risk, and compliance. He focuses on solving compliance challenges with public sector organizations using Microsoft’s cloud-based strategic solutions.
Host, Kevin Craine
Scott Francis, Technology Evangelist from PFU America, discusses the recent branding change between Fujitsu and Ricoh. PFU’s document scanners had previously been offered under the Fujitsu brand name. However, Ricoh bought a majority stake in PFU last fall. As such, beginning in April, PFU America, Inc.’s scanners will now be offered under the Ricoh brand name.
Host, Kevin Craine
Paul Magnone discusses the book "Decisions Over Decimals" and how uniting data intelligence with human judgment can lead to better innovation, action and transformation. Paul is Head of Global Strategic Alliances at Google and Co-Faculty Director and Adjunct Professor at Columbia Business School. Listen for three action items you can use today.
Host, Kevin Craine
AIIM President and CEO Tori Miller Liu discusses the new strategic direction of AIIM, how the industry is reimagining itself and innovating, and what to expect from the AIIM2023 conference coming up in April in New Orleans. More at AIIM.org.
Host, Kevin Craine
Gerd Gigerenzer discusses his book "How to Stay Smart in a Smart World." Gerd is Director Emeritus at the Max Planck Institute for Human Development and an award-winning author. He applies his expertise in behavioral science to the world of smart technology.
Host, Kevin Craine
Harvey Gross, Senior Vice President of Strategic Sales at Crawford Technologies, discusses intelligent document processing, process management and digital transformation.
Host, Kevin Craine
Russell Atkins, Sales Director - Service Bureaus at IRIS, discusses technology convergence, consolidation and scaleability. There has been a convergence of factors this year that has accelerated the evolution of intelligent information management. The business of information management is quite different than it was just a couple of years ago. Listen as we explore the factors to consider.
Host, Kevin Craine
Tim Brady CEO at Colligo Networks discusses email capture and enterprise content collaboration, and how organizations can begin unlocking significant productivity and cost savings.
Host, Kevin Craine
Futurist Ross Dawson discusses his book "Thriving On Overload" and five powers for success in a world of exponential information. Ross is a the Founding Chairman of the Advanced Human Technologies group. He’s worked with brands like Citibank, Coca-Cola, Google, and Walmart, and you’ve seen him in places like ABC TV, the BBC, and the New York Times. How can we make information overload something to capitalize on instead of something that we should avoid? Listen for three action items you can use today.
Host, Kevin Craine
Sam Fahmy, CEO at Ripcord, discusses innovations that changing the game in information access and analysis. Ripcord uses robotics and deep machine learning to digitize, organize, and make your data accessible and searchable to accelerate your organizational performance.
Host, Kevin Craine
Scott Francis,Technology Evangelist at Fujitsu, discusses best practices for scanning and data capture. Learn how Fujitsu scanners compliment cloud and on-premise capabilities and how next-generation solutions offer companies a fast and cost-effective approach to maximizing their content management and collaboration capabilities.
Host, Kevin Craine
Neil Walker and Jennifer Brady from TCG Process discuss connecting people with business process. With over 6.3 billion smartphone users across the world, it’s no surprise that we’ve become a mobile computing society. TCG just released a mobile app called DocProSnap. Made for DocProStar users, DocProSnap combines the flexibility and ease of mobile document capture with fully connected intelligent document processing.
Host Kevin Craine
Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock.In this episode we explore the "scan" and "store" phases. Watch for part three soon.
Host, Kevin Craine
Adam Storch discusses new approaches to IIM that organization need today to continue to be successful and compete. Adam is the Chief Solutions Officer at Micro Strategies, an IT services and consulting firm that brings together the right mix of solutions, expertise and resources to drive business results. Listen as we explore techniques and technologies, including RPA and content management, that can make a difference.
Host, Kevin Craine
Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock.In this episode we explore the "Identify" phase. Watch for parts two and three soon.
Host, Kevin Craine
Cliff Madru, Vice president of Global Solutions for Iron Mountain discusses a new five-phase digital transformation model from that is designed to help us step through the best practices toward success. The steps are: Identify, Scan, Store, Automate, and Unlock.In this episode we explore the "Automate" and "Unlock" phases.
Host, Kevin Craine
Annemarie Pucher, CEO of ISIS Papyrus Software, along with Rob Browne, Senior Manager of Project Quality Assurance, explore techniques and strategies for a customer-focused approach to low-code. Listen for applications that make a difference in both internal and external customer satisfaction, and best practices to make the most of a low-code approach to process improvement.
The Electronic Discovery Reference Model (EDRM.net) Global Advisory Council announced recently announced the release of the Information Governance Reference Model version 4.1. Eric Mandel, project trustee, discusses what changes were made from the last model...and why. And how AIIM members can benefit from using the model.
Host, Kevin Craine
Neil Walker, Head of Product for TCG Process and Denis Lavrisa, Team Lead, discuss digital transformation in the insurance industry. What exactly do we mean by Digital Transformation? How are insurance organizations dealing with the disruption over the past couple of years? And where are the opportunities for process improvement? Explore how DocProStar supports innovations and helps accelerate enterprise process automation.
Host, Kevin Craine
Mike Mahon, CEO and President at Zia Consulting, discusses digital transformation and process innovation. Mike is a member of the AIIM Leadership Counsel and a technology solutions entrepreneur with more than 20 years of content management experience in a number of verticals. Listen for advice for technology professionals and enterprise executives looking to reframe their business and tech strategies in a today’s challenging marketplace.
Host, Kevin Craine
AIIM.org
Ben Pring, name one of the top tech thinkers to watch in 2020 by Thinkers 50, discusses his book "Monster" and how technology rules our jobs, lives, and future. Ben is part of the Labor and Work Life program at Harvard Law School. How can we take back control of technology so it will shape the society we want for ourselves instead of becoming a monster we can no longer tame? Listen as we explore the implications.
Host, Kevin Craine
Kurt Thies, Vice President, Product Evangelist at Access, discusses how improved access to information drives digital transformation. Access is one of the fastest growing information management providers today. Kurt is an expert in records and information management, and solutions to help optimize the access and use of information in ways that make a difference.
Host, Kevin Craine
Jed Cawthorne, Director of Product Management at NetDocuments discusses the AIIM 2021 State of the Industry Report. Jed was one of the CIPs who participated in the report. Listen to hear about the major findings of the report and what Jed calls “a wake up call for organizational leaders”.
Host, Kevin Craine
Bob Estes, President and CEO of Reveille Software discusses content management, digital transformation, and hyper automation. Reveille is an industry leader in ECM Performance Optimization through intelligent monitoring, analyzing and optimizing the management of underlying ECM assets. Bob is a member of the AIIM leadership council and an expert in enterprise application monitoring and performance management.
Host, Kevin Craine
Darrell Rigby, head of Agile and Global Innovation at Bain, discusses the book "Doing Agile Right" and ways companies can navigate change, scale innovation, and leverage Agile methodologies to accelerate digital transformation. Darrell has appeared on CNBC, CNN, and Bloomberg, and has had his research published in Harvard Business Review, the Wall Street Journal, and the Financial Times. Listen for three action items you can use today.
Host, Kevin Craine
Chris Surdak discusses his book "The Care and Feeding of Bots," and how to use robotic process automation successfully. Chris is a leading expert in big data and analytics. He's been with us before talking about his books "Data Crush" and "Jerk." And if you’ve wondered what all the fuss is about when it comes to process automation, or if you’ve been struggling to use RPA in ways that make a difference, you don't want to miss this interview. Listen for three action items you can use today.
Ash Fontana discusses his book "The AI-First Company," and how to compete and win with Artificial Intelligence. Ash became one of the most recognized startup investors in the world after launching online investing at AngelList. He then became a Managing Director of Zetta, the first investment fund that focused on AI. He has appeared in Fast Company, Bloomberg, Forbes, and CNBC, among others. Listen for three action items you can use today.
Host, Kevin Craine
Jeff Schwartz, founding partner of Deloitte Consulting’s Future of Work practice, discusses his book "Work Disrupted" and the accelerated future of work. Jeff warns us that the pace of disruption is only accelerating - 2025 is the new 2030. What can you do to survive, and thrive, in the new norm?
Host, Kevin Craine
John Woolley joins Kevin Craine to discuss "The Art of the Possible" in Intelligent Information Management today. John is Director of Professional Services for Iron Mountain and a member of the AIIM Leadership Counsel. Iron Mountain provides solutions for records management, data backup and recovery, document management, secure shredding, and data centers. John's focus is on building high performance teams for businesses who are either working in startup mode or who have become stuck and need to evolve.
Author and researcher Alex Bates joins Kevin Craine to talk about AI, superhumans and the next economic revolution. Alex is the author of "Augmented Mind," and he brings a unique perspective at the intersection of machine learning, big data, and diagnostics. As an undergraduate he performed DARPA-funded research in neural networks, as well as research in memory and computational diagnostics. Today he is the Managing Director at Neocortex Ventures, a firm bringing artificial intelligence and machine learning to the forefront of the industrial market.
Host, Kevin Craine
Tim Brady, Chief Executive Officer at Colligo, discusses content management approaches that brings about more efficient capture of information, and help unlock productivity and cost savings by improving enterprise collaboration. Tim is a member of the AIIM Leadership Council and is an expert in synthesizing vast amounts of information to make decisions and design transformational business strategies.
Host, Kevin Craine
Author and Futurist Tom Koulopoulos joins Kevin Craine to discuss how Artificial Intelligence, the next generation of the Cloud, and abundance thinking will radically transform the way we do business. Tom is the co-author of "The Bottomless Cloud" and chairman of the Delphi Group, a Boston-based Think Tank that is focus on the business, social, and economic implications of the digital future.
Tom compares today’s digital revolution....and specifically the advent of the cloud...to the industrial revolution and the advent of electric power. He says that the abundance of data in the cloud will fuel a similar revolution in artificial intelligence and machine learning.
Michael Schrage from the MIT Sloan School of Management's Initiative on the Digital Economy discusses his book "Recommendation Engines" and their effect on consumers and the digital economy. Michael is with the and the author of several important books including "The Innovator's Hypothesis."
Have you ever wondered how companies like Amazon and Netflix recommend content based on our past viewing or purchasing? Recommendation engines are increasingly fueled and improved by techniques in Machine Learning and AI. There are many benefits to consumers and companies with recommendation engines, but what are the dangers and downsides?
Host, Kevin Craine
Martin Birch discusses information management strategies to help organizations thrive in these challenging times. Martin is the CEO and President of IBML, a provider of scanning and data capture solutions that extract valuable information from your most complex documents and accelerate it for immediate use in business applications. He is a member of the AIIM Leadership Counsel. Martin says that organizations best embrace digital transformation by adopting cloud-based solutions and approaches for a limited application, then expanding the scope of the solution from there.
Host, Kevin Craine
Jason Burian, VP Product Development Knowledge Lake, discusses the key aspects of process adaptability and information access. Jason is a member of the AIIM Leadership Counsel and an expert in document process automation and machine learning. He stresses the need for organizations to modernize their infrastructure in the face of current disruption in the workplace, and suggests that we shift our focus forward from "digital transformation" to "digital evolution."
Host, Kevin Craine
Bill Schaninger, a Senior Partner at McKinsey and a global leader of their Organization Practice, discusses his best-selling book, co-authored with Scott Keller, "Beyond Performance 2.0 - A Proven Approach to Leading Large-Scale Change."
The urgency of why large-scale change must be a central component of effective leadership was made clear in their 2011 bestseller Beyond Performance. Now, in version 2.0 of the book, Schaninger and Keller describe how. And that’s what we’ll be exploring today, their framework to make large-scale change happen.
Host, Kevin Craine
Kyle McNabb joins Kevin Craine to discuss IIM in the new norm. Kyle is SVP of Product Marketing for ASG Technologies and a member of the AIIM Executive Counsil. Before that, he spent several years as a VP at Forrester research. He's an expert in product research, strategy and digital transformation.
Host, Kevin Craine
In this special Best Of 2020 episode we hear excerpts from many of the interviews we’ve done over the past 12 months -- a great sampling of the great guests featured on AIIM On Air this year.
Hear Dr. Michelle Rosen, AIIM20 keynote speaker, discuss the challenges of effectively managing change. AIIM Leadership Council member Jason Cassidy from Shinydocs joins us, as does Wasim Kahn, Chief Digital Officer at Ripcord, along with Greg Council from Parascript and Bob Fresneda from TCG Process.
Samara Carter, University Records Officer at George Mason University, joins us for a brief clip from her AIIM member spotlight interview. Plus, Mike Steep Founder and Executive Director at the Disruptive Technology and Digital Cities Program at Stanford talks about his best-selling book "The First Light of Day." Mike was our most popular interview in 2020.
I encourage you to find the AIIM on Air interview archive and check out all the great interviews on the show. And stay tuned in 2021 when we continue to talk with great thought leaders, technologists and visionaries about intelligent information management strategies, tactics and technologies that make a difference on your journey to digital transformation and process improvement.
Host, Kevin Craine
Guy Mettrick, Industry Lead for Financial Services at Appian Corporation, discusses low code application development for financial services. Guy warns us that financial institutions need to respond in an incredibly fast, flexible, and powerful way to optimize for change. He explores how organizations are using low code application development as a vehicle for digital transformation, and to address the fundamental changes needed in the financial services industry today.
Host, Kevin Craine
AIIM.org
Bob Fresneda discusses the challenges and opportunities today in document process automation and IIM. Bob is President of US Operations at TCG Process and a member of the AIIM Leadership Council. Bob lends his advice for business owners looking to reframe their business strategies in a today’s challenging marketplace. He describes the recent work at TCG with Swisscom and their efforts to implement a digital mailroom. This led the firm to not only use the innovations and efficiencies in document processing automation gained by working with TCG, but they now offer those services to their clients as an additional revenue stream to the company. Find out more, and listen for advice and action items you can use today.
Host, Kevin Craine
Marni Carmichael, Director of Product Marketing at ImageSource, discusses enterprise content management and digital transformation in state and local government operations. She suggests that engaging managed service partners is an important benefit for organizations looking to reframe their business strategies in a today’s challenging marketplace. Marni, describes one client case where an assessment of the ECM ecosystem unearth improvements and solutions that would have been overlooked, and how the challenge of police records in audio and other formats is a growing concern for many government records management professionals. Listen for advice and best practices you can use today.
Host, Kevin Craine
Greg Council, member of the AIIM leadership council and VP Marketing and Product Management with Parascript discusses document processing automation and Machine Learning. Greg is an expert in digital transformation using tools like advanced data extraction, taxonomy, and search. He explores the current challenges and opportunities in IIM today by asking “are you data rich, or data poor?” Listen and explore process improvement and digital transformation from a data science perspective.
Host, Kevin Craine
AIIM.org
Sue Trombley, Managing Director of Thought Leadership at Iron Mountain, discusses office re-entry, remote work, the challenges and opportunities of the new normal of business today. She provides a recap of the recent Iron Mountain educational webinar “Preparing for Office Re-Entry.” What are the biggest impacts we will see in the workplace as people begin to return to the office? How can our listeners prepare for “the new normal” and make the best of a challenging situation? Listen for advice and perspective you can use.
Host, Kevin Craine
Jason Cassidy, Founder and CEO of Shinydocs, returns to AIIM On Air to discuss the current challenges and opportunities in information management today. Jason is a member of the AIIM Leadership Council and an expert at optimizing data and systems for improved organizational performance. His award-winning solutions are transforming the digital landscape.
In this interview Jason stresses the need to "think beyond the bucket" when it comes to information management and adopt an "information and data-first mindset" when designing more intelligent information management strategies.
Host, Kevin Craine
AIIM.org
Regina Martin, Records Manager at Howard County Government from Columbia, Maryland discusses the challenges of being a records manager in a local government operation. Regina and her team still work with a lot of paper. In fact, they scan over 1 million pages of paper every year; and this is on top of also managing a variety of electronic files. But perhaps most interesting is to hear Regina describe how Howard County is now ingesting audio files from 911 calls, and how those are records. She describes some of the challenges there.
Rikkert Engles joins the show as well. Rikkert is a member of the AIIM leadership council and CEO and Founder Xillio based in the Netherlands. He shares his advice and recommendations for migrating to and leveraging the Microsoft Teams environment, and says that the launch of Cortex in MS365 is perhaps the most important development to watch this year.
Host, Kevin Craine
AIIM.org
AIIM member spotlight with Jim Ongena from Cresyl. Hear a summary of his presentation from AIIM20 in Dallas. Also, from the AIIM archive, the story of how Qualcomm worked with Automation Anywhere to improve and automate key processes, from AIIM19.
Host, Kevin Craine
Wasim Khan, Chief Digital Officer at Ripcord, discusses the opportunities and challenges in IIM today. Explore remote work, legacy system migration, and targeted automation in applications like HR, Finance and others.
Host, Kevin Craine
Mike Steep, Executive Director of Stanford University’s Disruptive Technology & Digital Cities Program, discusses his book "First Light of Day: A Cautionary Tale of Our Future." Hear from one of the titans of technology innovation. Also, another exclusive AIIM On Air case study with Crawford Technologies.
Host, Kevin Craine
Elana Fate, Records Manager at MISO Energy from AIIM20 in Dallas. Elana talks about the current challenges and opportunities in IIM in the energy industry. Also, from the AIIM archive, a session with Hyland Software and their successful efforts with Heinen's Grocery Stores moving HR to the cloud; from AIIM19.
Host, Kevin Craine
AIIM.org
Sue Trombley Director, Global Engagement at Iron Mountain, discusses the impact of the COVID-19 pandemic on Information Governance. Also, hear an AIIM member case study from Alogent and their recent efforts with Silver State Schools Credit Union.
Host, Kevin Craine
AIIM.org
This week features an interview from AIIM20 in Dallas with Wasim Kahn, Chief Digital Officer at Ripcord exploring documents, information management and digital transformation. Also hear another AIIM On Air case study that describes how Zia Consulting helped a large mortgage insurance firm in the US fundamentally transform the way mortgage insurance applications are processed; eliminating paper in favor of a completely digital workflow.
Host, Kevin Craine
AIIM member spotlight interview with Karen Loftis, Director of Industry Product Management at Hyland. Plus tips from the experts to stay cyber-safe while working from home. Also, here a AIIM member case study of how Laserfiche helped Mille Lacs Corporate Ventures migrate their contract management process to the cloud.
Host, Kevin Craine
Samara Carter, University Records Officer at George Mason University joins us in another AIIM Member Spotlight interview. Also author and futurist Olivier Blanchard discusses his book HUMAN/MACHINE - The Future Of Our Partnership With Machines. And hear a brief case study about Microsoft and L’Oréal taken from our collection of member case studies available to our professional members on our online community.
Host, Kevin Craine
Dave Jones and Stephan Donze from AODocs visit with Kevin Craine from AIIM20 discussing low code app development and replacing legacy systems. Plus, AIIM member case study featuring Freeport LNG and Shinydocs.
AIIM.org
Host, Kevin Craine
Interviews from AIIM20 in Dallas. AIIM member Andrew du Fresne discusses his recent masters thesis "The Effectiveness of IG audits on Organizations." Eileen Lowry, Director of Digital Business Automation for IBM, explores the convergence of content and process automation.
Host, Kevin Craine
AIIM.org
Jason Cassidy from Shinydocs discusses the evolution of IIM from AIIM20. Also Jane Hendricks from SDL discusses the developments and advantages of Machine Translation.
Host, Kevin Craine
AIIM.org
Stéphan Donzé, Chief Executive Officer at AODocs talks about next generation document management and the new technologies and approaches driving innovation. Kris Saether, Chief Commercial Officer Xait Porter, discusses how collaboration will be a key competitive differentiator in 2020 and beyond. Also hear a case study featuring PepsiCo and their recent work with ABBYY creating document imaging and management solutions for PepsiCo’s worldwide network of business entities.
Host, Kevin Craine
Michelle Rozen discusses her upcoming keynote session at AIIM20 How to Hit the Change Button – leading forward through change. Also on the show, Natalie Austin, Records Manager at Atlanta Housing will give a preview of her session Becoming an Internal Influencer. And Neal Fischer, Staff Manager for the IOT Business Unit at Qualcomm Technologies will preview his session Convenience over Compliance.
Host, Kevin Craine
AIIM.org
Kevin Craine talks with Tod Chernikoff, Information System Development Analyst at Navy Federal Credit Union, about his upcoming session at AIIM20. Plus from the AIIM Archive a "Best Of AIIM19" session with Riley McIntosh from Pacific Life along with Alison Clarke from OpenText.
John Kain, VP of Consulting Services for Montana and Associates discusses IIM in the Life Sciences and Pharmaceutical industries. Richard Medina, co-founder of Doculabs, explores specific steps to conducting a successful document automation proof of concept.
Host, Kevin Craine
AIIM.org
Brenda Barnhill, Director & Consulting Specialist, Montaña & Associates, discusses the evolution of records management and privacy, and what we should consider moving forward in 2020. Plus, best-selling author and BPM thought-leader, Nathaniel Palmer will talk about how a new generation of workflow tools enables improved synergy and cooperation between business units and IT.
Host, Kevin Craine
AIIM.org/podcast
Peggy Winton, President of AIIM, will share the latest perspectives within our industry that illustrate how Intelligent Information Management has truly come of age. She will help us focus our vision for 2020 and beyond, and explain why she feels it is important to take advantage of information-driven opportunities, not just mitigate their risks. Also on the program is Steve Neilly, President, Consulting Services at Montana and Associates who will discuss Intelligent Information Management in the Legal Services industry.
With all the developments in technology and changes in process and workflow these days, it can be difficult to translate innovation into improvements. Derek Gerber, VP of Global Marketing at ActivePDF and a member of the AIIM executive leadership council, discusses his experience as a member of the ELC and how he feels that PDF is a transformative platform for digital transformation. Arpita Maity, Sr. Product Marketing Manager at SDL explores how developments in things like AI, machine learning and content management put more “intelligence” in to Intelligent Information Management. Hear about a new research paper that is available from SDL.
Host, Kevin Craine
AIIM.org/podcast
Kevin Craine is joined by Peggy Winton, President of AIIM, Dwight Griesman, SVP of Marketing at Access, and John Montana, CEO of Montana and Associates for a panel discussion on the evolution of records management and the importance of adopting a more intelligent approach to information governance.
Greg Milliken, SVP, Strategic Alliances at M-Files discusses twenty-first century collaboration using Microsoft Teams, a unified communications platform that combines persistent workplace chat, video meetings, file storage, and application integration that many folks are considering an important tool today. Listen for perspective and advice to make the most of MS Teams.
Host, Kevin Craine
AIIM.Org
Steve Weissman from the Holly Group talks with Kevin Craine about ways to overcome the remaining barriers to "going paperless." Plus Walter Koch, CEO of ImageWare, explores best practices in Intelligent Information Management.
In this episode we explore some great advice and information being shared recently on the AIIM Community Forum. Daniel Anderson, a Recent graduate From University of North Carolina School of Information and Library Sciences, was kind enough to share his master’s thesis on retention and knowledge management to the group. We find out more about his thesis, the subject areas he explored, and his findings.
Connie Prendergast, Records Management Clerk for Flagstaff County in Alberta Canada, has also been participating in some really interesting discussion with the AIIM Community Forum. We ask her to share in more detail her advice and best practices she has learned implementing and electronic records and document management system recently.
Host, Kevin Craine
In this episode we continue our "I Am AIIM" series of interviews with members of the community to explore the current challenges and opportunities in IIM today. Candace McCabe, Solution Architect at J.B. Hunt Transport, joins us to discuss their recent IIM successes. Also Wayne Whyte, Records and Information Manager, Texas Dept of Transportation explores some of his current IIM efforts.
Host, Kevin Craine
Joanna Hammerschmidt and John Daly discuss IIM in the utilities industry in this continuing series of "I Am AIIM" member interviews. Joanna is a records and information management coordinator at WaterOne, an independent public water utility in Kansas City with over 400,000 customers. John is Information Governance Manager for the Metropolitain St Louis Sewer District.
Host, Kevin Craine
Sue Trombley, Managing Director of Thought Leadership at Iron Mountain, talks with Kevin Craine about best practices in Records Information Management. Sue will be part of an upcoming webinar from Iron Mountain on September 26, the next in a series of educational webinars covering a variety of subjects including information lifecycle management, records management in the cloud, machine learning, and lot more. Find out more at https://ironmountain.com/educationseries.
Kevin Craine explores "The Cycle of Change", the natural and inevitable cycle of emotions that people have when faced with large scale change. Resistance to change is often a more troubling problem than even the most complicated tangle of technology and this podcast explores the factors to consider and what we can do to understand the Cycle of Change and work within it to improve our chances of success.
Download Kevin's free eBook on managing change at AIIM.org/research.
Rikkert Engels, CEO of Xillio, discusses best practices in content services and how Xillio is helping IIM professionals innovate and improve. Plus, best-selling author Chris Duffey talks with Kevin Craine about his new book Superhuman Innovation: Transforming Businesses with Artificial Intelligence.
Heather Newman talks with Kevin Craine about the Women in Information Management Community at AIIM. WIIM's purpose is to inspire, connect, and advance women in information management. The group works to provide support for women in all aspects of information management,educate and mentor young women into the path of information management as a career field worth pursuing, and to help women succeed in their careers and break barriers.
Stephen Ludlow, VP of Product Marketing at OpenText, discusses the changing strategies and approaches to content services. Stephen is a featured presenter, along with AIIM President Peggy Winton, for the upcoming webinar on July 17, 2019 “The Metamorphosis of Content Services: 5 Ways That Automation, Integration, and Intelligence Are Redefining This Strategy” presented by AIIM and OpenText.
If you are hearing this episode prior to that date, you can register at the AIIM website. Or if you are hearing this episode after that date the webinar will be recorded and available for viewing as well. Just go to AIIM.org/webinar.
John Herring, president and CEO at Fasoo, discusses intelligent information management and how Fasoo is helping companies with unstructured data security and enterprise platforms that protect, control, trace, and analyze critical business information. Jessica Harmon from Phillips 66 discusses the challenges of information management in the oil and gas industry, as well as her experience as a member of the Women in Information Management (WIIM) community at AIIM.
Host, Kevin Craine
AIIM.org
Jesse Wilkins, Director of Certification at AIIM, discusses the new CIP certification training program coming this month. Why the update, what is new, and how can you prepare to take the exam? Find out in this episode. Also Amitabh Srivastav discusses his experience as a beta tester of the new exam and why he believes becoming a CIP is critically important for IIM professionals today.
Kramer Reeves, new member of the AIIM Board of Directors and Director of Global Marketing for IBM Automation, talks with Kevin Craine at AIIM19 about Intelligent Information Management and automation. Also outgoing board chair, Mark Patrick discusses his role with the AIIM Board and the plans for AIIM in 2019.
AIIM.org/podcast
Kevin Craine interviews Michael Genovese, VP at Broadridge Financial, about their recent IIM efforts and their partnership with Systemware. Plus Jessica Hill-Johnson discusses the adoption of RPA at Qualcomm, and roving interviews with Kelly from School Boards Cooperative and Joe with NW Mutual.
Kevin Craine interviews Kris Saether from Xait Porter about cutting edge co-authoring tools and strategies. Plus, various roving interviews from AIIM19 in San Diego, including with AIIM Fellow Bob Larrivee and , Kurt VP of Sales at InfoLinks, plus Dante and Katrina from Anchorage and Jessica from the Minnesota National Guard.
Wesley Dopkins Product Evangelist at ELO Digital Office joins Kevin Craine to discuss how organizations are planning for and implementing systems that make a difference in the age of digital transformation, and what Wesley sees as the most important innovations and opportunities in IIM today. Also, Rich Tolbert, Director of Enterprise eContent and Records Management for Noble Energy joins us as part of our continuing I Am AIIM series of interviews to discuss IIM in the the oil and gas industry.
Author Greg Verdino speaks with Kevin Craine about his upcoming keynote address at AIIM19, "Digital Revolutionaries - How the Boldest Businesses Tap into Intelligence to Transform Themselves." Greg is Managing Partner and Chief Strategist at Verdino and Company. His book is “MicroMarketing: Get Big Results by Thinking and Acting Small”. For more info about Greg's keynote visit AIIMconference.com
Author and Futurist Blake Morgan joins Kevin Craine to discuss her upcoming keynote at AIIM19 that explores customer experience and digital transformation. Blake is the author of the book “More is More: How The Best Companies Work Harder And Go Farther To Create Knock Your Socks Off Customer Experiences”. Find out more Blake's keynote at AIIMconference.com
John Mancini, Chief Evangalist at AIIM, discusses the new industry watch report "Leveraging Deep Learning and Machine Learning Techniques. Is all the excitement real or just hype? What processes are targeted for ML, and what are the spending plans for 2019 on Machine Learning. Also, Rick Molique, Director Of Technical Operations at IQBG joins us for another "I Am AIIM" interview.
Host, Kevin Craine
AIIM.org/podcast
Derek Gerber from ActivePDF discusses using PDF as a tool for digital transformation, as well as his experience as a member of the AIIM Executive Leadership Council. Susan Gleason, manager of records and information governance at Shipman & Goodwin talks about the unique IIM challenges in the legal profession.
Host, Kevin Craine
AIIM.org/podcast
Peggy Winton, President and CEO of AIIM discusses the vision for AIIM in 2019. Why was it important to adopt "Intelligent Information Management" as a replacement for ECM? What critical components make up IIM? And what should we expect from AIIM in 2019?
Host, Kevin Craine
AIIM.org/podcast
Kevin Craine speaks with Greg Milliken, SVP of Marketing at M-Files about Intelligent Information Management in 2019 and how technologies like AI will shape our industry. Plus, Dr. Edward Hess discusses his book "The New Smart Machine Age and Where Humans Fit In."
Kevin Craine speaks with Lorne Rogers, an information management consultant with Aria consulting, in our ongoing "I Am AIIM" interviews. Lorne discusses Enterprise Content and Records Management using SharePoint, OpenText Content Server, and others. Plus, Marc Follenweider, author of the book MIND+MACHINE: A Decision Model For Optimizing And Implementing Analytics.
AIIM.org
Kevin Craine speaks with AIIM member Susan Gleason, Manager of Records and Information Governance at Shipman & Goodwin about information management challenges in legal services. Plus Dr. John Johnson discusses his book Everydata: The Misinformation Hidden in the Little Data You Consume Every Day.
AIIM.org
Carah Koch, Director of Enterprise Content Management for the Metropolitan Council in Minneapolis visits for the first in a series of "I Am AIIM" member interviews. Plus, best-selling technology author, Charles Arthur, discusses his new book Cyber Wars: Hacks that Shocked the World. Listen for action items you can use today.
Host, Kevin Craine
For more visit AIIM.Org/podcast
Robert Bogue discusses his new AIIM training course on implementing information management using SharePoint. Plus Kevin Craine interviews best-selling author and futurist, Alexandra Levit discusses her new book "Humanity Works: Merging Technologies And People For The Workforce Of The Future" a #1 Amazon new release this week.
AIIM.org/podcast
In this episode we focus on the AIIM CIP program. What is the CIP exam like? How can you best prepare? And what is the value of having a CIP? We'll find out with two brand new recipients: Jill Stelter, Enterprise Content Manager at Snohomish County PUD and Jim Ilardi Senior Solutions Engineer at ASG Technologies. Kevin Craine asks them to describe their experience earning a CIP.
AIIM.org/podcast
Kevin Craine speaks with Alan Pelz-Sharpe about the development of a new AIIM training course on Artificial Intelligence. Learn what to expect and how the program can help. Also on the show is Lorelei Chernyshov, Director of Information Governance at Merrick Bank, who discusses her experience taking the AIIM Emerging Technologies course and how it inspired her to learn morea bout AI. Find out more about AIIM training at AIIM.org/training.
AIIM On Air http://AIIM.org/podcast
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AIIM Leadership Council members Rafael Moscatel and Claudio Chaves join Kevin Craine to discuss the recent AIIM Leadership Council Summit events and developments in Artificial Intelligence, Digital Transformation and Machine Learning.
http://AIIM.org/podcast
Episode 66 - Kevin Craine speaks with new AIIM member Sten Söderberg about the evolution of IIM and the upcoming challenges. Also, Craig Hatfield discusses his use of OnBase and his real world experience implementing systems and workflow that bring about more intelligent information management.
AIIM.org/podcast
Episode 65 - The General Data Protection Regulation went into effect last May, but the challenge isn’t over. Many organizations are still struggling to be compliant. What should you do? What perspectives and tactics that are most valuable? And where will the GDPR take is in the future?
Kevin Craine speaks with Elisabeth Belisle, Digital Transformation Consultant at Restore PLC, and Ed Steenhoek, Solution Principal and Product Manager at Informed Consulting, an AIIM Leadership Council member, about the biggest difficulties being experienced right now by organizations working to be compliant with the GDPR and steps organizations should take to assess their state of compliance.
AIIM.org/podcast
Episode 64 - Kevin Craine speaks with AIIM members Connie Prendergast and Amy Harrelson. Both are members of the AIIM Women in Information Management (WIIM) community. What is WIIM? Why is it important? And what benefits are women in AIIM getting from being a part of the group?
Host, Kevin Craine
AIIM.org/podcast
Episode 63 - Kevin Craine speaks with a variety of attendees at AIIM18 including keynote speaker Mike Walsh, Kathy Malloy records and information manager for the Federal Home Loan Bank of Chicago. Hear Torey Hunt from Adlib Software, and Paula and Tony from ABBYY, as well as quick interviews with AIIM members attending the conference.
Host, Kevin Craine
AIIM.org/podcast
Episode 62: Kevin Craine speaks with three AIIM CIP recipients about their experience earning and using the certification. "CIP" stands for "Certified Information Professional" which covers a professionally designed body of knowledge necessary for information professionals to be successful in the digital economy. Listen to Andrew Pery from AGP marketing, Ed Steenhoek from Informed Consulting and Gerry Guilbeault from CIBC US all describe their efforts to study for and earn certification.
Host, Kevin Craine
AIIM.org/podcast
Episode 61 - Kevin Craine speaks with AIIM Leadership Council member David Jones. Also interviews from AIIM18 with Susan Brown from McMillan Learning about AIIM Training, plus AIIM Women in Information Management Community member Heather Newman.
Host, Kevin Craine
AIIM.org/podcast
Episode 60 - More interviews from AIIM18. Kevin Craine talks with keynote speaker Mike Walsh about digital transformation in the age of Artificial Intelligence. Also in this episode are interviews with AIIM LC member Cengiz Satir, as well as Priscilla Emery,Chair of the AIIM Fellows, and new Fellow inductee Alan Weintraub.
Host Kevin Craine
AIIM.org/podcast
Kevin Craine speaks with Alan Pelz-Sharp about his new training course for AIIM. Alan is the Founder and CEO of Deep Analysis and a past member of the AIIM board of directors. You’ve seen him in places like the Wall Street Journal and The Guardian and the BBC, CNBC and ABC. He's been with us before, most notably in August of 2017 when we talked about Artificial Intelligence and its emerging influence in the information management space.
Host, Kevin Craine
AIIM.org/podcast
Episode 59 - Kevin Craine speaks with AIIM18 keynote Bryce Austin about his book "Secure Enough?" and 20 questions on cybersecurity for business owners and executives. Businesses today are at a new turning point. Cybersecurity issues are making headlines around the world. Listen for important advice and perspective. Also on the show are brief interviews directly from AIIM18 in San Antonio with members Eren Thibadeau, Greg Reig, Ken Ryan and our own Bob Larrivee.
Host, Kevin Craine AIIM.org/podcast
Episode 58 - Kevin Craine speaks with Mike Quinn about digital preservation strategies and technologies. Will your digital information archive be accessible and read-able in 100 years? Listen as Mike describes the difference between 'archive' and 'preservation' and aspects you must consider to ensure you can access, read and use information years from now regardless of changes and innovations in technology. Mike is the CEO of Preservica and a member of AIIM's Leadership Council.
Host, Kevin Craine AIIM.org/podcast
Episode 57 - Kevin Craine speaks with Lisa Haralampus, Director, Records Management Policy and Outreach at National Archives and Records Administration, about her upcoming presentation at AIIM18 regarding the NARA's Federal Electronic Records Modernization Initiative. Also on the show, Paul Lanios, Senior Account Executive at Arkive, who discusses the upcoming GDPR implementation in the UK.
Host, Kevin Craine
AIIM.org/podcast
Episode 56 - Kevin Craine speaks with Greg Reid from AIIM's Board of Directors about the GDPR member community. Find out what purpose is for the group, what should we expect, and how will the community provide a value resource to AIIM members. Also on the show is Soo Kang, General Counsel at Zasio Enterprises, who is also one of the founders of the GDPR member community. Listen for his prediction of what will happen on May 25th and what to do to address the ongoing privacy implications in the EU and beyond.
Host, Kevin Craine AIIM.org/podcast
Episode 55 - Kevin Craine speaks with Alan Weintraub and Tom Wellman about the AIIM ECM Member Community. Alan will be inducted into the AIIM Company of Fellows at AIIM18, and Tom is the records manager for the Florida State Board of Administration. Both Alan and Tom discuss the purpose of the ECM Member community and what to expect from the group. They also share their real-world perspectives on Intelligent Information Management.
Host, Kevin Craine
AIIM.org/podcast
Episode 54 - AIIM 18 speakers Susan Sherrouse and Gina Smith talk with Kevin Craine about their upcoming presentations. Susan is a Principle Project Manager at Fluor, and explores the unique information challenges working in one of the world's largest engineering and construction firms. Gina Principle Information Manager at the City of Edmonton and she discusses the lessons learned and pitfalls to avoid in city government operations.
For more information about AIIM18 visit AIIMconference.com
Host, Kevin Craine
Episode 53 - Kevin Craine speaks with John Daly, Information Governance Manager at the Metropolitan St. Louis Sewer District, about his current challenges in information management. Hear how the District is working to improve the management of both paper and digital content. Also in this episode are the continuation of interviews from our last episode with Mark Patrick, the new chairman of the board at AIIM, as well as AIIM ELC and board member Dan Abdul. Hear discussion on Intelligent Information Management, Artificial Intelligence and Analytics, and highlights from sessions coming to AIIM18 in April.
Host, Kevin Craine AIIM.org/podcast
Episode 52 - Kevin Craine speaks with Peggy Winton, CEO at AIIM, about the new name change and what to expect from the association in 2018. Board Chair Mark Patrick discusses Intelligent Information Management and Executive Leadership Counsel member Dan Abdul explores the new AIIM Trendscape report and reflects on 2017 as a transformative year.
Host, Kevin Craine
AIIM.org/podcast
Episode 51 - Kevin Craine speaks with Sid Probstein, CTO and Vice President of Solution Delivery with AI Foundry about his 8 for '18 Banking technology predictions. Also, excerpts from 2017 interviews with Alan Peltz-Sharpe of Deep Analysis, Rich Howarth, Vice President of Engineering for the Watson Data Platform at IBM, and Allen Podraza, Director, Records Management & Archives, American Medical Association.
Host, Kevin Craine
AIIM.org/podcast
Episode 50 - Steve Behm, VP of Sales Americas at DocuWare discusses intelligent information management in the cloud and document automation. Jesse Wilkins, Director of Professional Development at AIIM discusses AIIM training for 2018.
Host, Kevin Craine AIIM.org/podcast
Special Episode - Part Two - How Digital Disruption is Driving Better Decisions. AIIM Analyst Thomas LaMonte speaks with Sid Probstein who is CTO and vice president of solution delivery with AI Foundry. The discussion covers a range of topics including innovative Enterprise Content, Search, Big Data, and Analytics solutions. Find out more at AIFoundry.com
AIIM.org/podcast
Special Episode - Part One - How Digital Disruption is Driving Better Decisions. AIIM Analyst Thomas Lamonte speaks with Sid Probstein who is CTO and vice president of solution delivery with AI Foundry. The discussion covers a range of topics including innovative Enterprise Content, Search, Big Data, and Analytics solutions. Find out more at AIFoundry.com
AIIM.org/podcast
Episode 47 - Bob Larrivee, VP of Research at AIIM, discusses the new Industry Watch Report "Improving Business Operations in 2017 and how companies are using data capture to boost their efficiency and success. Also, part one of a three part interview conducted by AIIM analyst Thomas LaMonte with Sid Probstein who is CTO and vice president of solution delivery with AI Foundry. Topics include Big Data, Analytics, Artificial Intelligence, and Machine Learning.
Host, Kevin Craine AIIM.org/podcast
Episode 46 -Author Michael Gale discusses his book "The Digital Helix: How to Transform Every Aspect of Your Organization to Win Now and in the Future." This interview explores digital transformation and how organizations are using information to fuel better and faster decision-making in important areas like sales, product development, and service and support.
Host, Kevin Craine
AIIM.org/podcast
Episode 45 - Peggy Winton joins us to celebrate 250,000 downloads! Peggy is the President and CEO of AIIM International and discusses the growing popularity of AIIM On Air, plus what to expect in 2018 from AIIM. Join our growing group of subscribers at AIIM.org/podcast. Host, Kevin Craine.
Episode 44 - Greg Reid from the AIIM Board of Directors discusses issues surrounding data security, the EU's GDPR and privacy regulations, and the challenges of content management in the Life Sciences industry. Greg is an experienced global management consultant with infuturellc.com.
Host, Kevin Craine AIIM.org/podcast
Episode 43 - Part 3 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include George Warner, Director of ECM-Service Delivery for New York State, Information Technology Services; Jenson Jacob, Lead Enterprise Architect for the Office of CTO for New York State; and Paul Cortellisi President of NY-based FileNet User Group.
In this final episode of the discussion the panel discusses how to be successful in selling and supporting ECM techniques and systems, and what they believe the future holds in in terms of advanced strategies like Artificial Intelligence, Machine Learning and Analytics.
Episode 42 - Part 2 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include George Warner, Director of ECM-Service Delivery for New York State, Information Technology Services; Jenson Jacob, Lead Enterprise Architect for the Office of CTO for New York State; and Paul Cortellisi President of NY-based FileNet User Group.
In this part of the discussion the panel discusses how content management challenges change when the scale is massive – across millions or billions of documents. How best to manage the scope. What are the risks and opportunities? And what should we do to prepare?
Stay tuned next week for the final part three in this series.
Episode 41 - Part 1 of a 3 part episode series taken from a recent AIIM webinar, Getting Strategic, Lessons Learned from Three Decades of ECM Experience. Hosted by John Mancini, Chief Evangelist at AIIM, guests include George Warner, Director of ECM-Service Delivery for New York State, Information Technology Services; Jenson Jacob, Lead Enterprise Architect for the Office of CTO for New York State; and Paul Cortellisi President of NY-based FileNet User Group. In this part of the discussion the panel explores the challenges and opportunities when ECM becomes mission critical. Can systems go down? What happens if? And how can we best avoid outages in our systems.
Stay tuned next week for part two of this series.
Episode 40 - Bob Larrivee discusses the new AIIM Industry Watch Report on Information Governance and Compliance. Author Seth Mirren discussed Digital Disruption on Wall Street. Kevin Craine gives an ECM Executive Report on Intelligent Capture for Banks.
Host, Kevin Craine AIIM.org/podcast
Episode 39 - Alan Pelz-Sharp, Founder and CEO of Deep Analysis, discusses Artificial Intelligence and its emerging influence in the information management space. Also, author John Johnson, PhD discusses his book "Everydata - The Misinformation Hidden in the Little Data You Consume Everyday." Don't miss this interview with one of today’s top experts in economics, business analytics, and Big Data.
Host, Kevin Craine
AIIM.org/podcast
Episode 38 - Professor Edward Hess discusses The New Smart Machine Age and where humans fit in. Will smart machines and robots start taking our jobs? What can we do to prepare for the inevitable transformation to robotics and automation? Ed is a Professor of Business Administration at the Darden Graduate School of Business at the University of Virginia. You’ve seen and heard him in places like WSJ Radio, CNBC, NPR, and Investor’s Business Daily. Also, part two of an interview with Rich Howarth, Vice President of Engineering, Watson Data Platform at IBM, discussing Watson, AI and analytics.
Host, Kevin Craine
Episode 37 - Bob Larrivee, Vice President and Chief Analyst of Market Intelligence at AIIM International, discusses the new AIIM Industry Watch Report Business Process Automation 2017 – Designing an Intelligent Workplace. Bob also discusses recent research on Understanding GDPR Readiness in 2017. Also, part one of an interview with Rich Howarth, Vice President of Engineering, Watson Data Platform at IBM, discusses innovations in analytics, cognitive capture and how Watson fits into the new paradigm of Intelligent Information Management. Stay tuned for our next episode featuring part two with Rich.
Host, Kevin Craine
Episode 36 - John Mancini, Chief Evangelist at AIIM International, discusses the term "Intelligent Information Management," and why AIIM believes this is the new direction and heading for the Enterprise Content Management industry. Is IIM the new ECM? Find out in this compelling interview with John and host Kevin Craine.
AIIM.org
Episode 35 - Sanooj Kutty and David Trask, both members of the AIIM Executive Leadership Council speak with Kevin Craine about the unique challenges of intelligent information management from two perspectives. Sanooj discusses the opportunities and challenges in the oil and gas industry, and in particular, operating in the Middle East. David Trask discusses the risk of losing organizational knowledge in the Facilities area of the business...and what to do about it.
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Episode 34 - Reynold Leming from Informu Solutions discusses the EU General Data Protection Regulation (GDPR) and why it is the most important change in data privacy regulation in 20 years. The implications are global, and organizations around the world should now consider the implications.
Host, Kevin Craine AIIM.org/podcast
Episode 33 - Author Marc Vollenweider discusses his new book Mind+Machine and how the human mind must (and will) interact with machines and analytics to create opportunities and capabilities that don't exist today. He also discusses the EU's GDPR. Also, Addie Wright, a Database Supervisor from Measured Progress gives us her first-time review of AIIM17.
Host, Kevin Craine
Episode 32 - Interviews with Tom Motzel and Paul Engel, both inducted into the AIIM Company of Fellows at AIIM17 in recognition of distinction for outstanding contributions to the ECM industry. They share their thoughts on the current state of information management and where they see the industry heading.
Host, Kevin Craine
Episode 31 - Bob Larrivee discusses the new AIIM Industry Watch “The State of Information Management. Are Businesses Digitally Transforming or Stuck in Neutral?” Hear about new findings on digital transformation, cloud ECM and up-to-date data on technology adoption and strategy. Download your copy of the new industry watch at AIIM.org/research
Host, Kevin Craine
An executive summary of the AIIM Industry Watch Report - State of the Industry 2017 - Are businesses digitally transforming or stuck in neutral. Hear about new research from AIIM and survey responses on digital transformation, information management best practices, and current opportunities and spend in the industry.
Download the full report at AIIM.org/research
Episode 30 - Mike Alsup, Sr. Vice President and Founder at Gimmal Group, discusses is recent receipt of the AIIM Award of Merit at #AIIM17 and his 30 year perspective on the ECM industry.
Host, Kevin Craine
Episode 29 - Charlene Cunniffe, Associate Director, Information & Records Management at Sanofi, discusses her upcoming presentation at AIIM17 "Facilitating Business Process Improvement in Information Management.
Host, Kevin Craine
AIIM.org/podcast
Episode 28- Allen Podraza, Director of Records Management and Archive from the American Medical Association discusses their efforts to become "paper-light". Warren Bean, Systems Engineer from Zasio Enterprises discusses the advantages of an integrated, best-of-breed approach to records and information management.
Host, Kevin Craine
AIIM.org/podcast
Episode 27 - Intelligent Information Management with Bob Larrivee, VP of Research at AIIM. Also, a new ECM executive report "The Five Questions to Ask Before Buying a Capture System."
Host, Kevin Craine
AIIM.org/podcast
Episode 26 - AIIM17 speakers Kate Pugh from Columbia University discusses knowledge management and the internet of things and Joe Mariano from Gartner talks analytics and it's impact on artificial intelligence. Also Thomas LaMonte, analyst of market intelligence at AIIM discusses his new blog post on Content Services and the declaration from Gartner that "ECM is Dead."
Host, Kevin Craine
AIIM.org/podcast
Episode 25 - Gordon Brown from the Atlanta Housing Authority previews his presentation for AIIM17 about Scrum project management and SharePoint. Thomas LaMonte, Analyst of Market Intelligence, discusses AIIM research on the "Simple Enterprise," and host Kevin Craine discusses getting more insight from information in the latest installment of the ECM Executive Report.
Presented by AIIM International
Visit AIIM On Air at AIIM.org/podcast
Episode 24 - Bob Larrivee discusses AIIM research for 2017. Host Kevin Craine has five predictions for the new year. Explore trends like analytics, the Internet of Things, Internet shutdowns and more.
Presented by AIIM International
Visit AIIM On Air at AIIM.org/podcast
Episode 23 - Felicia Dillard, CFO at AIIM, discusses specific steps AIIM is taking to become paper free. Also, Randy Krotowski, former CIO at Chevron and Caterpillar discusses his involvement in the recent AIIM research project on Infonomics and his viewpoint on placing value on enterprise information.
AIIM.org/podcast
Host, Kevin Craine
AIIM Industry Watch Audio Report - Content Analytics - Automating processes and extracting knowledge. From the AIIM research desk. Be sure to download your copy of this report at AIIM.org/research
Underwritten by: ABBYY, ASG Technology Services, Kofax, Record Point and OpenText
AIIM.org
AIIM Research Audio Report - Organizations are faced with the challenge of providing a flexible and secure environment supporting the agile needs of their remote workforce, partners, and clients. This audio report presents a number of key research findings that describe the challenges and benefits of implementing an integrated cloud solution that provides the flexibility, agility, and security business organizations need to increase operational efficiency, and responsiveness.
AIIM.org/research
Episode 22 - Andrea Chiappe, Director of Innovation at Systemware, discusses opportunities in the convergence of analytics, cognitive computing and machine learning. Plus Claudia Kieran, Corporate Senior Accountant at Wildman Business Group, tells us about their efforts at Wildman to become more paper free, and how they did it. AIIM.org/podcast
Host, Kevin Craine
Episode 21: Dan Antion, VP Information Services from American Nuclear Insurers, discusses the specific challenges managing information in a highly specialized and regulated industry. Plus, his organization's plans for executive level succession and why he feels that is a strategic imperative. AIIM.org/podcast
Host, Kevin Craine
Bob Larrivee discusses the new AIIM Industry Watch Report "Paper Free in 2016" and summarizes some of the key findings and statistics from the report. What is the adoption rate of paper-free today? What's holding up automation? And how are innovations like esignatures and mobile capture influencing paper-free strategies today.
Download the paper here. Or download the infographic here.
Get your copy of Paper Free in 2016 at AIIM.org/research
Host, Kevin Craine
Reynold Leming from the UK Information and Records Management Society discusses the new AIIM white paper Infonomics - How Do You Measure The Value of Information. Measuring the value of information was the topic at the 2016 Executive Leadership Council (ELC) meetings in the US and the UK. Get your copy at AIIM.org/research
Host, Kevin Craine
AIIM On Air - AIIM.org/podcast
AIIM Industry Watch - Paper Free in 2016 - Are we there yet?
By Bob Larrivee, VP, AIIM Market Intelligence - Kevin Craine, Narrator
Audio version of the AIIM Industry Watch research paper. Download the paper's summary here. Or download the infographic here.
For more information visit AIIM.org/research
Special Episode on BPM - AIIM Industry Watch webinar with chief analyst Bob Larrivee on process improvement (and BPM) with guest Adam Storch, Vice President, Business Solutions at Microstrategies. Bob and Adam explore five steps to learn how BPM can work for you. Check out the slide presentation, too. AIIM.Org
Host, Kevin Craine
Special Episode on SharePoint - Bob Larrivee, chief analyst at AIIM, conducts this webinar with guests Barry Jinks, President & CEO at Colligo Networks and Mike Alsup, Senior Vice President at Gimmal. The panel discusses important factors to consider before making your move with SharePoint. Check out the slide presentation from this webinar. AIIM.org
Host, Kevin Craine
Episode 18 - Guest Marc Solomon discusses using a SharePoint Center of Excellence at his insurance company (and the value to marry the business purposes with technical functions); plus Cenzig Satir and Roger Beharry Lall from AIIM16. Also excerpts from a recent AIIM webinar on SharePoint featuring Bob Larrivee, Barry Jinks (stay agile and modify as you need) and Mike Alsup (plan the journey YOU want to take with SharePoint). More at AIIM.org
Host, Kevin Craine
Bob Larrivee discusses new AIIM Industry Watch research on SharePoint. Kurt Neumann and Laurie Fischer from AIIM16. Also: Five Questions to Ask before you Buy a Capture System.
AIIM.org/podcast
Host, Kevin Craine
AIIM Research - The Impact of SharePoint 2016
By Bob Larrivee, VP, AIIM Market Intelligence - Kevin Craine, Narrator
Audio version of the AIIM Industry Watch research paper. Download the paper here. Or download the infographic here.
For more visit AIIM.org/research
AIIM Research Report - Process Improvement and Automation, a look at Business Process Management user perceptions and expectations.
By Bob Larrivee, VP, AIIM Market Intelligence - Kevin Craine, Narrator
Audio version of the AIIM Industry Watch research paper. Download the paper here.
For more visit AIIM.org/research
Special Episode - ECM Industry Standards. What is the value and importance of standards in our industry? What are the best practices we should be aware of and adopt? And how do standards really make a difference in how our businesses and organizations function? Guests Stephen Levenson (PDF/A), Robert Blatt (AIIM25), and Owen Ambur (StratML). Host, Kevin Craine. For more info visit www.AIIM.org/standardsdownload
ECM in Universities. Hear Graham Snow, Corporate Records Manager at Plymouth City Council, and James Balter, Director of Enterprise Content Management at University of Miami discuss ECM strategies in the university setting.
Part two of an interview with Priscilla Emery from AIIM16.
AIIM.org/podcast
Host, Kevin Craine
AIIM16 Report 3 -Part one of an interview with Priscilla Emery (people are transformative to the business) from AIIM16. Plus comments from vendor/supporters Kevin Ells, Katie Alberti, Kevin Werwie, and Ian Story, also live from AIIM16 (empower your workers; complexity is the enemy of doing more with less). Plus a featured interview with UK analyst Neil Ward-Dutton on Business Process Management. AIIM.org/podcast
Host, Kevin Craine
Join AIIM’s chief analyst Bob Larrivee as he features findings from our latest research. He’ll put some issues into context and help you identify your imperative to help your business thrive. (Audio file from recent AIIM Webinar.) Download slides here.
Interviews with Kevin Parker (get SharePoint useful, usable, and used) and Chris Walker (treat content as an asset), and an executive report on Mobile Capture. Important trends in Information Governance, SharePoint, and Mobile. AIIM.org
Host, Kevin Craine
Russ Stalters interview part two. Bob Larrivee on new the new AIIM research report on Business Process Management (BPM) and Process Improvement. The changing landscape of ECM. AIIM.org
Host, Kevin Craine
More live interviews and reporting from AIIM16 in New Orleans. Hear interviews with presenters Duff Johnson and Russ Stalters, as well as board members Anthony Peleska and Dan Antion. Plus live interviews with AIIM members directly from the exhibit floor. Just like being there! AIIM.org
Host, Kevin Craine
Live interviews and reporting from AIIM16 in New Orleans. Hear interviews with Keynote speakers and authors Jacob Morgan and Erik Qualman, as well as John Mancini and Thornton May. Experience some of the excitement from the post-award ceremony party with roving interviews live from the dance floor. Just like being there! AIIM.org
Host, Kevin Craine
Hubert Dorsainvil, Director Litigation Support & Records Mgmt at A&E Television Networks and Gretchen Nadasky, Manager at Optimity Advisors, discuss their joint presentation at AIIM16, entitled: The E3 Method for Collaboration: Engagement, Expectation, Enthusiasm.
Hear Hubie and Gretchen describe their approaches ideas and innovations, and how they worked for A&E. AIIM.org
Host, Kevin Craine @Kevin_Craine
Peggy Winton, Chief Operating Officer at AIIM discusses how everyone on the front lines is an Information Professional, the upcoming AIIM16 conference, and her evolving role in the organization. Hear about the content market efforts that are bringing new opportunities and success. More info at AIIM.org
Host, Kevin Craine
John Mancini, President at AIIM, discusses the upcoming AIIM16 conference as well as his transition to a new role at AIIM. Hear the story of his transition and learn more about tactics for digital transformation. More info at AIIM.org
Host, Kevin Craine
Jesse Wilkins Director, Professional Development at AIIM, discusses the upcoming AIIM16 conference as well as the various ongoing training programs at AIIM. Learn about essential training and networking tools to succeed today. More info at AIIM.org
Host, Kevin Craine
Jesse Wilkins, Director or Professional Development at AIIM, discusses the upcoming AIIM16 conference as well as AIIM's CIP Certification Program. Understand the tools and training available to help you prepare for Digital Transformation. More info at AIIM.org
Host, Kevin Craine
Bob Larrivee, Vice President and Chief Analyst of Market Intelligence at AIIM International discusses the upcoming AIIM16 conference in New Orleans as well as AIIM training and the CIP certification program. Hear about how to gain the skills needed to master Digital Transformation. More info at AIIM.org
Host, Kevin Craine
Bob Larrivee, Vice President and Chief Analyst of Market Intelligence at AIIM International discusses the upcoming AIIM16 conference in New Orleans as well as ongoing AIIM Market Intelligence. Hear about the current ECM drivers for Digital Transformation. More info at AIIM.org
Host, Kevin Craine
Tony Paille, Director of Marketing at AIIM, discusses the upcoming AIIM16 conference in New Orleans. Some great keynotes are planned, as well as a number of valuable training and educational sessions. Find out more in this interview. AIIM.org
Host, Kevin Craine