STORM Pods - Hospitality talks: Recent Episodes

STORM Training

STORM PODS - Hospitality talks with Fiona Rassell. A chat with the people that we think are some of the best in our incredible hospitality industry.

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Fiona and Sandeep discuss utilising the time during lockdown for maintenance and suppling 25,000 meals for front line workers and the vulnerable.  Sandeep also shares the plans and preparations  for reopening.

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Fiona catches up with Richard Ball during a phased reopen of the Calcot Collections properties.  

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Fiona discusses with Martyn about big kitchen changes at Claridge’s and working in teams as they reopen over the forthcoming weeks.

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In this episode Fiona chats with Amanda Hyndman, Area Vice President, Operations & General Manager, Manager Oriental Hyde Park, London. They discusses kind and generous service, in luxury hotels and the mission to stay engaged with the team.

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Fiona chats with Anthony Bennett, Owner Director of Bennett Hay about the new guest journeys within each building as they open, using technology to its best advantage and keeping it fun.

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Fiona chats with Daniel Pereira about how he is working with the club's members and the team to safely reopen the Royal Automobile Club's two sites.

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Clare discusses Covid 19 from a HR Perspective, using quizzes and tick tock to keep connected and measures put in place for the return of the team.

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Fiona chats with Ken Patterson about looking after the team and grounds of the amazing Seven Stars Resort & Spa during Covid 19. 

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Mark talks about how Hospitality Action made a rapid response to the Covid 19 lockdown and plans to assist those in need in the future.  This podcast is the audio of a zoom call made on the 14th May 2020.

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Thomas has a chat with Fiona about how he's managing his diary of Zoom calls & how he is making changes in readiness of reopening to make the guests feel safe.

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Richard talks about finding new ways of working.  This podcast is the audio of a zoom call, made on the 28th of April 2020.

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Fiona chats with Angela Hartnett & discusses how she is keeping in touch with her team during the Covid 19 lockdown & cooking through the crisis. This Podcast is the audio of a Zoom call made on the 23rd of April 2020.

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These are hospitality talks with the people that we think are some of the best in our incredible hospitality industry.  Look upon it as a bit of a chat with these inspiring industry leaders who we are delighted to work with.