The gothamCulture Podcast: Recent Episodes
gothamCulture
Welcome to the gothamCulture podcast where we talk about any topic you’d like so long as those topics are organizational culture, leadership, and people strategy. Each week, we talk with industry leaders and discuss culture opportunities and challenges in their workplace, providing you with actionable tips and strategies that you can implement in your organization.
Guest Host Conrad Moore from Maius Learning talks to Marcelo Dias, a Talent Performance & Development Leader about how being burned out actually changes your brain chemistry resulting in exhaustion, cynicism, or just lack of effectiveness. Once employees reach this level of dissatisfaction with their jobs, it just ends up taking up a lot of their mental space. What can we do to get back to flourishing at work?
Production note: This interview was originally recorded in January 2022.
Kate Gerasimova, Senior Associate at gothamCulture talks with Brooke Rufo-Hill, Head of People and Culture at Rippleworks about what it means to be a learning organization. How can we focus on improving everything instead of proving anything. Brook offers examples and strategies about how to move away from focusing solely on productivity and more on learning and how it improves performance as an organization.
Kate Gerasimova, Senior Associate at gothamCulture talks with Kimberly Penharlow, Certified Leadership & Performance Coach and Organization Psychologist, about leadership which is a delicate balance between the act of doing and the art of being. The act about how you are getting things done and very transactional. This year’s focus is the art of being, art of being a leader, in relationship with team and culture and importance of resilience.
Kate Gerasimova talks with Conrad Moore, Owner of Maius Learning, about values and organizational justice in organizations. They discuss the impact of values pushed from leadership to the workforce and whether those values are reflected in employees' daily work and personal lives. They also talk about how to spot an alignment or a disconnect. Moore emphasizes the importance of having an ongoing, cross-organizational discussion around what it is like to work at the company and how it connects to daily work.
As COVID vaccines become available, the work world is starting to think about the future. What will work look like in the coming months? When might I need to go back to an office? What expectations will my employer have? What flexibility exists?
Chris Cancialosi discusses these questions and tips for navigating anxiety with guests Tracy Nathanson, LCSW, a licensed psychotherapist, Dr. Ernesto Lira de la Rosa, a Licensed Clinical Psychologist, and Dr. Michael J. Provitera an executive leadership trainer.
In this episode, Kate Gerasimova talks with Harrison Kim, CEO of Pavestep about cultivating a culture of feedback and accountability in organizations. Meaningful feedback develops and motivates employees and keeps them accountable to the organization and team objectives. Unfortunately, many people are unsure about how and when to give feedback. In this discussion, you'll learn how to enable a culture of feedback in your organization and become better at giving and receiving feedback, especially in today's virtual environment.
In this episode, Chris Cancialosi talks with customer experience expert and CEO of TribeCX, David Hicks, and law enforcement officer and mindset and wellness expert, Joe Smarro about taking a citizen-centric approach to police reform.
-Show Notes Links-
Dustin Reichard article-
https://nwsidebar.wsba.org/2020/06/17/how-covid-19-will-change-solo-and-mid-size-law-firms-and-4-marketing-tools-for-a-customer-centric-business/
Smarro Ted Talk-
https://www.ted.com/talks/joseph_a_smarro_i_see_you
Ernie & Joe: Crisis Cops-
https://www.youtube.com/watch?v=We30EJcXoRs
Solution Point Plus website-
https://solutionpointplus.com/
Tribe CX website-
https://tribecx.com/
In this episode, Chris Cancialosi talks with gothamCulture's Shawn Overcast about her experience realigning teams after disruptive events. Like those of us who keep way too many applications open on our computers for too long, slowing our ability to get things done, sometimes our teams can experience the same effect when grappling with mounting priorities and disruption. When that happens, it may be time to reboot.
Shawn references an interview with Storied CEO Michael Margolis titled Storytelling in the Age of Disruption
As the United States looks to begin a scaled approach to reducing pandemic restrictions in the coming weeks and months a hidden enemy lingers that is not getting much attention. While many healthcare workers are facing the brunt of the risks associated with supporting pandemic response, they are certainly not alone in shouldering stresses associated with the last few months. The acute and chronic stressors during difficult times may have negative repercussions for many people and organizations for years to come. During this episode, we talk with Joe Smarro and Jesse Trevino of SolutionPoint Plus, advisor to healthcare systems, education systems, first responders, and corporate clients in the areas of mental health, wellness, and resilience.
In this episode, Shawn Overcast interviews Michael Margolis, CEO of Storied, a strategic messaging firm that specializes in the story of disruption and innovation. He is also the author of a new book titled Story 10x: Turn the Impossible Into the Inevitable. Organizations in every industry, across the globe, are experiencing perhaps the greatest disruption of our time, with the pandemic COVID-19. We haven’t experienced a public health or economic disruption of this scale in our lifetimes. And yet, individuals and the organizations that we work in have been no stranger to the experience of serial disruptions. Whether that be the way we work - through advancements in technology, where we work - with the continued expansion of globalization, and with whom we work - and the growing workforce demographic to include 3-4 generations working side-by-side. Michael discusses strategies for how leaders can "meet the moment" and evolve their narrative. In this podcast, we learn practical ways to move our teams and organizations from the story of the past to the story of the future, by first recognizing and reflecting on what comes with the place of 'no story' - the place of in between.
The loss of control and isolation that many people are feeling globally as a result of the coronavirus pandemic is affecting them in a variety of ways. Some people seem to have lost hope while others seem to hold out unreasonable hope that things will “go back to normal” on a certain date only to be let down when their hopes aren’t realized. In this episode, we talk to Ralph Galati, former Air Force officer who found himself shot down over North Vietnam and who then served as a prisoner of war for 14 months before being freed. Ralph shares his perspective on what people may be feeling during this time and how to draw upon the internal and external resources you have to not only survive but to thrive in uncertain times.
Leadership Development is being affected by technological innovation, teleworking, and multi-generational teams. Kevin discusses how he has navigated these issues both in his military career and also as president of a cyber-security company. He tells relatable stories and gives actionable advice about how he approaches leadership development in this changing environment.
In this episode, Chris Cancialosi interviews Dr. Daniel Denison of Denison Consulting. A lot has changed since the topic of organizational culture popped onto the collective radar in the 1980s as a way to drive organizational performance. In this episode, we talk with Dr. Daniel Denison about how globalization and technological innovation has created new challenges, and opportunities, when it comes to culture. Dan discusses the critical dynamics of culture in global organizations and practically, how habits and routines can be at the heart of culture change. Dan expands on these thoughts in his book titled "Leading Culture Change in Global Organizations: Aligning Culture and Strategy."
Consulting sometimes gets a bad reputation which seems to come from the root issue of “overdiagnosis.” That means consultants spending way too much time assessing the situation and leaving little focus or budget to help their clients making tangible change. Dylan talks about how now clients are hiring consultants to quickly turn data into action. He also discusses how to find the right consulting firm for your organization.
People’s expectations of brands have increased, seemingly on a daily basis. Customers (and colleagues) expect a consistent high-quality experience no matter what kind of organization you work for. David discusses how to integrate customer experience into your company’s strategy and how to measure the ROI through metrics.
Show notes: Dave refers to a book about how Net Promoter companies Thrive in a customer-driven world The Ultimate Question by Fred Reichheld.
Over the last 20 years, executive coaching has stepped into the foreground as a way of providing hyper-focused development support to key leaders in organizations. Now, organizations around the world are beginning to see for themselves the impact that executive coaching can have on performance at all levels. Dave describes the difference between coaching and training, the evolution of coaching, and how technology will affect coaching in years to come.
Show notes: Dave refers to a favorite book of his titled Thinking, Fast and Slow by Daniel Kahneman.
