Time the most valuable resource that we take for granted. How to become very productive in time management.
What I have learned from doing 100 podcast and how I started by reading the book Think and Grow Rich years ago.
How to have confidence in your talents knowledge and skills that will give you strength to move forward.
How storytelling helps individuals to become better communicators. Influencing, persuading and informing by using storytelling.
Why people are not consistent and how they can turn it back around to move forward in life and career.
Exceptional customer service starts with a smile. The customer is expecting a customer experience they can talk about. Four categories of goods and how one provides service that sells.
Why active listening is the single most important aspect of communication. How one can learn faster by active listening. Different ways of listening.
Things that add to the success of others and how to enjoy. How having great wealth does not equate to success.
How people pursue perfection and not excellence. The differences between excellence and perfection.
How to say no that empowers you. Those that say yes to extra work pay the price in hardships.
The reasons why integrity and being your best self is so important. How to develop your integrity that creates a better you.
The benefits of gratitude and how it affects your sales, physical health, and relationships.
Customer service and why it is so bad and what you can do to give your customer a customer experience they won't forget.
Understanding the number one fear that holds most back. Be Heard Public Speaking Made Simple book link.
https://successnseling.samcart.com/products/speaking
Understanding credibility and how it leads to more sales if your individual or a celebrity.
Persuasion skills that every salesperson should know and apply. Most businesses are using persuasion to get you to use the product and/or service.
Because the pandemic exchange the body language of individuals. We don't recognize it and begin to use digital language to understand.
How your beliefs prevent you from achieving your goals. And once you recognize how to live with uncertainty you move forward.
Knowing that the laws of cause and effect will move you forward. Because of lack of knowledge you can stop yourself not knowing.
How a growth mindset is one of the keys to sell success. How to use it and how to apply it.
How one person made a difference in my life and how you can make the difference in sales and with others.
Individual should set goals but they refused to because of certain reasons. Understand the reasons why people don't set goals. Goals will make a difference.
As you grow you can overcome the things that you think have stopped you. Grow and help others.
Things that hold you back from moving forward. New Year's resolutions fail 80% of the time. Individuals set the resolution and forget about it the second week of February.
The difference between a customer and a client that you serve. One you sale the other you protect.
How fear of failure and fear of rejection puts the brakes on you. The ways in which our thought process of fear stops us.
Understand how to overcome objections. An objection is the blockage that stops the sales process. By understanding how to overcome the objection it will help you make more sales.
The steps on how to sell anything to anyone. You may say I cannot sell but with these steps you can sell to anyone. Follow the steps and see what happens.
How customer service and sales work together to increase profits in any business. Not taking care of the internal customer can impact your business very severely. Many businesses spend more time getting the external customer to buy the product and/or service and forget about the internal customer who takes care of all the small things to keep the external customer. Many organizations are not even familiar with the internal customer and because they do not take the same care to keep the internal customer happy it's reflected with their external customer leaving. Internal customers need to be communicated with to keep morale, productivity and service high to retain the employee the internal customer.
How raising your self-confidence and self-esteem can grow you to new levels. Many confuse self-confidence and self-esteem. Once you begin to understand that you can by trusting your abilities and value you as a person you can rise very quickly.
Understand how poor customer service can cost the sales person or individual a commission. Know the reason why some organizations have poor customer service. Learn some of the companies that specialize in customer service.
Learning ways to think out-of-the-box to overcome business fears. Out-of-the-box thinking creates new opportunities to reboot and rebuild.
Things we can learn from failure that we cannot learn anywhere else. As we look at failure in a positive way we can increase our sales.
Learn how to think positive about yourself to move forward. As you feel better about yourself it's transferred to others. Learn how to give yourself pep talks and not let negative folks get you off track.
Learn the Difference between a soft skill and a hard skill. How to sharpen your skill set like a surgeon. The benefits of soft skills and how they move you forward. Hard skills can be tested and used within the organization. How your talent with a coach plus practice and the correct attitude develops the skill.
Learn how sales leadership can help your clients and sales team have a positive outlook for the future. Many salespeople take sales leadership for granted and it's the key to help others see a brighter future.
Learn how to build trust to increase your sales to reopen in this pandemic environment. Everyone wants things back to normal it starts with trust in each other.
How things have changed because of the perfect storm Covid- 19 and some things you can do within the storm.
Learn the dirty little secret and how to overcome. Some salespeople dislike prospecting the first step in the sells process. Some say it's the most difficult step.
Salespeople that sell by price alone is not the best way. Selling with value is important to the customer and the salesperson. To reduce one's price to make the sale one should consider another profession.
Tips and suggestions on what a salespeople can do to help their clients to move forward during the COVID-19 pandemic. The information is very transparent and there is a metaphor used of how one can use this information to help them move forward
The difference between a goal, an objective and how to turn your vision into a reality.
What can a salesperson do when surprised with the unexpected? In this episode we explore some things a salesperson can do to move forward when faced with a challenge of the unexpected.
Learn how to ask discovery questions to find out what a client/customer needs. A process that allows the sales person to uncover what the client/customer really wants to help put more capital in your wallet.
In this episode we discuss the importance of product knowledge. Many do not understand how to find this information and how to apply.
In this episode we talk about the sales process and why it's important. Salespeople are losing sales because they don't understand the sales process.