MEX Design Talk: Recent Episodes
MEX
Interviews with UX pioneers, hosted by Marek Pawlowski, the founder of MEX. Each episode features a guest talking to Marek about their career story, design interests and their hopes for how technology will shape the future. Part of the MEX initiative for enhancing digital user experience.
Mirren Fischer is someone who finds herself at the confluence of some really big challenges: creating a sustainable future and leveraging the new methods which have caused such an acceleration in the role of digital experiences. She talks to MEX founder Marek Pawlowski about applying that approach to problems and places which have deep, physical roots - like construction projects which need to think on 100 year timescales.
Part of her response to this brave new world is Brilliant Product Design, literally, and she hopes...figuratively. Brilliant is the name of the small agency she has founded to work towards these outcomes.
It is a conversation informed by the depth of Mirren's experience and background. She trained originally in architecture and worked as an architect for a number of years. But for more than a decade she's been developing her talents in digital experience design. She's worked for a wide range of UX agencies, she's worked client-side and she's worked across industries from publishing to property.
Show notes with links to everything discussed:
https://mex.ac/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Poetry and place...listening and lockdowns...Dan Phillips, who led the Royal College of Art's (RCA) work on 'Our Future Towns' talks to MEX founder Marek Pawlowski about how the research led to a different understanding of connectivity, mobility and transportation in our communities.
It is a conversation with draws on Dan's breadth of design and research experience - crossing industry boundaries from engineering to telecoms - and reflects on the role of this kind of diverse knowledge in creating a more liveable (and likeable world).
Dan started his career as a sponsored undergraduate working with Ford Motor Company in the UK and Germany; he's worked for huge engineering concerns, like Arup and Buro Happold; he wrote a book, Ecofriendly Homes - which has sold 30,000 copies; he's worked with big telecom companies like Orange. These days, he is to be found at the RCA, where he is a senior research fellow.
Show notes with links to everything discussed:
https://mex.ac/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Mark Baldino’s path to co-founding a Chicago-based design agency wends its way from a degree in theology and working at non-profits in Washington DC to reading an early edition of ‘Information Architecture for the World Wide Web’ and a job as a late 90s web designer he claims he was totally unqualified for. What shines through today is a continuing commitment to bringing a certain set of values to the agency’s UX work in healthcare and other sectors. Mark talks to MEX founder Marek Pawlowski about the nuances of selling design services, nurturing skills and growth within a team, and how the pandemic has influenced his agency’s approach.
Show notes with links to everything discussed:
https://mex.ac/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Paul Campbell, a former chief designer at Ford, is now re-imagining the wheelchair at Centaur Robotics. In this conversation with MEX founder Marek Pawlowski, he shares the life experiences and human-centred insights which have shaped Centaur's new approach to personal, connected mobility. The discussion also explores Paul's deep experience of car design and design studio culture, going right back to the early inspirations which have continued to shape Paul's approach to realising new products.
Show notes with links to everything discussed:
https://mex.ac/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Jared Ficklin’s approach of ‘think by making’ has led him to produce remarkable digital design work, often at the forefront of exploring new computing metaphors, from smartphones to spatial interfaces. In his conversation with MEX founder Marek Pawlowski, Jared gets to one of the big truths of the digital age: the major expansions in computing occur when a significant change in UI metaphor resonates with users. The discussion goes deeper, exploring everything from what it means to sustain successful design studio culture to Jared’s hopes for new forms of public transport.
Show notes with links to everything discussed:
https://mex.ac/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
The conversation between Robert Fabricant and Marek Pawlowski spans a wide arc, from Robert's childhood design influences growing up in New York City to the multi-year journey of co-authoring (with Cliff Kuang) the acclaimed book 'User Friendly - How the Hidden Rules of Design are Changing the way we Live, Work & Play'. Along the way they explore Robert's mid-career move from frog Design to co-found Dalberg Design, increasing his focus on the role of design in addressing global challenges such as healthcare, climate change and governance. The discussion includes reflections on Robert's involvement in the MEX community over the years, including his memorable talk at MEX/5 in May 2009.
Show notes with links to everything discussed:
https://mex.ac/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Jennifer Sukis returns to the podcast to discuss changes in her own role at the intersection of artificial intelligence and design, as well as IBM's growing focus on this area for its big enterprise clients. The chat with MEX founder Marek Pawlowski ranges from approaches to user research when designing AI-powered systems, how AI may influence future education requirements for designers and striking the right balance when surfacing the wealth of additional data AI can make available to users. If you listen right to the end, there's also a challenge for you, based on a creative exercise Jennifer references during the conversation.
Show notes with links to everything discussed:
www.mobileuserexperience.com/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
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Contact:
T: twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Samar Héchaimé joins MEX founder Marek Pawlowski for a special discussion - recorded with a live web audience - exploring how we might transform our post-pandemic systems and organisations by putting people at the heart of future strategy. Drawing on deep cross-cultural experience – from the Middle East to the United States – and disciplines from architecture and digital services to consulting and innovation, Samar’s career has given her a unique perspective on balancing collective and individual design needs. Samar and Marek discuss projects ranging from wayfinding in airports to shaping the people-centred, holistic strategy of the Princess Noura University in Saudi Arabia.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Donate to support
We need your help to keep MEX going! Make your donation today to show your support and become a MEX Patron at:
https://www.mobileuserexperience.com/patrons/
Your contributions go towards developing the podcast, livestream events and journal.
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
John Fagan is building technology to enhance the user experience of public transport through a better understanding of human behaviour. He talks to MEX founder Marek Pawlowski about how smartphone sensor data can be combined with real-time transport infrastructure feeds to deliver more contextually relevant digital services. John draws on his deep experience in this field, from being an early member of the Multimap team in the dotcom era to hands-on GIS work in Namibia. The conversation expands to talk about John and Marek's shared interests in the Norwich tech and design scene, including the role John rather modestly downplays in the city's emergence as a thriving hub for innovation.
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else at @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Ashton Snook, Head of Design for Digital & Physical Products at Hive, joins MEX founder Marek Pawlowski to share how Hive is approaching the complex, multi-touchpoint challenge of delivering good customer experience for its smart home products. Ashton talks about the user research and product design aspects, as well as the organisational journey he's been on to build collaboration between teams and keep the customer at the heart of the conversation. The discussion expands to some of the user stories inspiring Ashton and his team, as well as the wider implications of society's changing relationship with energy usage.
It's great to hear from listeners! You can get in touch with feedback, questions, guest suggestions or anything else at @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Kwame Nyanning discusses the challenge of creating the experience office at Arrival, a technology company working on next generation electric vehicles, which hit the headlines earlier this year with an EUR 100m funding round from Hyundai and Kia. With an initial order of 10,000 vehicles from UPS (also an investor in the company), Kwame explains the complexity of experience design when it spans the multiple touchpoints of commercial vehicle deployment. His conversation with MEX founder Marek Pawlowski goes on to explore the potential societal impact of these vehicles, the scale of Arrival's long-term vision and the nuances of his role as a chief experience officer in this design-led organisation.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Ben Scott-Robinson is designing the next generation of robot relations. Small Robot Company, the start-up he co-founded, must solve both the technical challenge of deploying rugged, autonomous robots on farms and the nuanced complexities of serving multiple users - from individual farmers to the animals the machines may encounter in the field. Ben talks to MEX founder Marek Pawlowski about how his deep experience in user-centred design, across both agencies and in-house teams, prepared him for the role and the origins and inspiration of Small Robot Company. The conversation expands to explore the user research and human robot interaction programmes Ben is working on.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Mark Rolston is working on the future, from mixed reality delivered via digital eyewear for the likes of Magic Leap, to experimental projects exploring how projected interfaces might materialise in the physical world. Mark talks to MEX founder Marek Pawlowski about his long career at frog design, where he led global creative after a 20 year tenure, and the co-founding of his own agency - argodesign - in 2014. The conversation ranges from the possibilities of emerging, next generation interface technologies to the societal implications of these and what it might mean for designers.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Tom Wood, co-founder of Foolproof, joins Marek Pawlowski to talk about what it takes to build a user-centred design agency, from the initial inspiration 17 years ago during his time as Head of Advertising at Virgin Money, to setting a course for the future through an acquisition. The conversation ranges from the nuances of structuring design teams for ongoing skills development to how it feels to be on both sides of the table during design agency mergers. Tom and Marek also talk about their shared interest in Norwich as an emerging centre for digital design and the technologies which might shape the next generation of interaction design. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Jason DaPonte has been at the cutting edge of digital experience design since the late 90s and shares some of the insights gained along the way with MEX founder Marek Pawlowski. They talk about Jason's current strategy role at design agency ustwo, as well as revisiting the evolution of multi-touchpoint experience design. The conversation expands to anecdotes from working on the earliest versions of the Washington Post's web-site to Jason's time at BBC Mobile and running his own agency business.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Gavin Edwards directs product design and research for Skyscanner, a travel search platform serving 90 million users a month. He talks to MEX founder Marek Pawlowski about applying research insights at scale, the cultural nuances of users' travel behaviours and his own journey through design agency work to leading in-house teams. Along the way, the conversations touches on design education, Gavin's love of engineering and tinkering, as well as hiring for large-scale design teams of 50+ headcount.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Anna Bäck has seen user-centred design from all angles: spending time as managing director of a small specialist agency, playing a leadership role at a larger agency as it became part of McKinsey and most recently as CEO of an expanding digital platform where she is nurturing a strong design culture throughout the organisation. She talks to MEX founder Marek Pawlowski about her formative experiences travelling the globe, her background in telecoms and engineering, as well as what kind of design approach she is hoping to build at Kivra, a rapidly growing service for delivering and securing users' most important documents.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
In-depth user research has been a touchstone throughout Lada Gorlenko's fascinating career. She talks to MEX founder Marek Pawlowski about her current role leading experience research for work management platform Smartsheet, as well as everything from her background in cognitive science, working in prisons and her time working on Microsoft's mobile ambitions in the late 2000s. The conversation expands to explore the ingredients for effective conferences and the skills Lada looks for when hiring for her teams.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
From debuting concept cars in computer games to re-imagining autonomous vehicles as luxurious overnight sleeping cabins, Sam Livingstone has been advising the automotive industry on customer-led design strategy for over 20 years. He talks to MEX founder Marek Pawlowski about the opportunities for vehicle manufacturers to embrace digital experience design, the potential for re-imagining car brands and the nuances of understanding the next generation's attitudes to mobility. The conversation expands to explore Sam's early roles with car makers, his teaching work at the Royal College of Art and where he looks for inspiration.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Fiona Myles runs her own agency, Kin Branding, working at the intersection of brand strategy and design thinking. In addition, she works all over the world delivering workshops and education programmes to foster a design-led, creative economy with organisations like Nesta and the British Council. She shares the story of her career with MEX founder Marek Pawlowski, touching on everything from user-centred design to the nuances of encouraging entrepreneurs to embrace design in different cultures.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Tedde van Gelderen, founder of design agency Akendi and author of the book Experience Thinking, shares the story of his career journey with MEX founder Marek Pawlowski. From client-side roles with Philips and Nortel, to founding and selling an earlier agency business, Tedde talks about the career experiences which informed his book. The conversation turns to the cultural challenges when companies evolve from product-driven to service-driven relationships with customers and touches on what Tedde's next book might be about.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Jo Barnard is founder of the London-based design agency Morrama. She talks to Marek Pawlowski about the journey she's been on since founding the business four years ago. The conversation turns to the development of Morrama's beautifully considered smartphone concepts, part of a hybrid client and internal project which focuses on changing users' relationship with their phones through better industrial design. Along the way, Jo and Marek talk about the challenges of growing an agency, keeping creative inspiration fresh and establishing the values to guide client work.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Lidia Oshlyansky has led numerous user experience teams in media and tech companies, including for Google's emerging markets research and now for growth opportunities at Spotify. She talks to MEX founder Marek Pawlowski about the nuances of successful field trips, her move from agency- to client-side and the challenges of building communities of practice in large organisations. The discussion ranges from her early path into the field to future ambitions for a return to designing hardware.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Laura Forlano's diverse work as a writer, teacher and consultant bridges social sciences, design and emerging technology. She talks to MEX founder Marek Pawlowski about the wide range of projects she's involved with, from a book imagining what the Bauhaus might look like if it was practicing today through to the impact of autonomous vehicles on urban architecture. The conversation touches on techniques for communicating futuristic design ambitions to the practical challenges in encouraging positive collaboration across disciplines.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Omar Bakhshi sits down to share the story of his career, from tinkering with electronics as a child to the strategic projects he now leads at Smart Design for some of the world's largest companies. Marek and Omar reflect on how the challenges faced in designing digital experiences have changed since 12 years ago, when Omar first spoke at MEX, and the biggest problem was getting people to use the internet on their mobiles. The conversation dives into the nuances of future skills, Omar's dream project and the virtues of working for an independent agency.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Before becoming a prolific angel investor and partner at the thesis-driven VC firm BlueYard, Hampus Jakobsson helped co-found TAT, one of the most influential companies in mobile user experience. He talks to MEX founder Marek Pawlowski about the motivations and challenges of building user interfaces for some of the world's largest device manufacturers, as well as the decision to sell TAT to Blackberry. The conversation ranges from the unique virtues of Malmo in Sweden as a hub for creative start-ups to Hampus' interest in analysing science fiction for clues about solving the big problems of the future.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Rachel Liu traces her path as a service designer to an early interest in making and a degree in computer science. She talks to MEX founder Marek Pawlowski about the evolution of her career, including the nuances of conducting complex user research in countries like China. The conversation touches on the way education in China has changed since Rachel's earlier talk at the MEX/16 conference and goes on to explore skills Rachel is honing in herself and others to progress the practice of service design.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Scott Weiss' career in user experience has its origins in the late 1980s, when he served an internship at Apple in the days of System 6 and 7. He went on to write one of the reference books on mobile user experience, 'Handheld Usability'. Today he leads product design for the language learning app Babel. He's seen the evolution of experience-led design from a wide range of angles, including founding his own New York-based design agency, working client-side for successful start-ups like Swiftkey and managing the complexities of Symbian's UI Council. He talks to MEX founder Marek Pawlowski about the interests which have driven his career, future skills for user experience designers and the lessons he continues to learn as he builds expanding design teams.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Amy Daroukakis has spent her career helping others to see the deeper reality behind users’ lives. Through travel, observation and research she is constantly on the look out for emerging trends. Her work has included time in-house at one of the world’s largest retailers and in a variety of agency roles working with clients from fashion to financial services. She talks to MEX founder Marek Pawlowski about her techniques and tools, as well as the path that led her into this area.
Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
As machines of all kinds become active participants in the economy, how will user experience strategy evolve to shape this new class of digital interactions? Kerstin Eichmann, managing director at Innogy Innovation, is working at the cutting edge of this challenge, helping one of Germany's oldest and largest energy companies imagine the future role it could play in users' lives. The conversation ranges from Kerstin's thoughts on how autonomous machines may exchange value with each other to the role of human designers in influencing and incentivising good behaviour among these new economic participants. She also discusses her earlier journey to becoming Head of UX at Fidor Bank, one of the pioneers of next generation financial services. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
How does a journey that begins with a degree in philosophy - and a chance conversation with a librarian - lead to a surprise move from Manchester to New York, one of the advertising industry's foremost fellowship programmes and a career-long interest in understanding customer behaviour? Onika Simon shares her story, including awards, working with Cisco and now a new direction where she's trying to make the most of everything she's learned along the way. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Gil Kahana is one of a growing number of designers launching their own start-ups. He shares the story with MEX founder Marek Pawlowski, tracing the arc from falling in love with user-centred design at the BBC in the mid-2000s to working agency-side for clients in a wide range of industries. Gil goes on to explain how he has tried to embed user-centricity in his product company, ChattyFeet, and hopes to scale the customer-led approach as his business expands - bringing a little fun to people's lives along the way. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Sofia Svanteson shares how founding and growing her own design agency has helped to shape Elsa, her new life sciences venture which aims to support rheumatoid patients in achieving meaningful self-care. She talks to MEX founder Marek Pawlowski about cultural influences on the early interface design projects which helped establish her agency, Ocean Observations, as one of the pioneers of digital experience design and looks ahead to the challenges in turning data into meaning in healthcare applications. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
What does innovation look like at a 300 year old paint and materials company with 40,000 employees? Massimo Mercuri, Director of Digital Innovation at AkzoNobel, sits down for a chat with MEX founder Marek Pawlowski, exploring everything from creative workshop methods to cutting edge experiments with wearables, biometrics and performance analysis on the high seas. Crucially, they talk about how to keep forward thinking activities grounded in the reality of customers' lives and the role of diverse teams in making it all happen - fast and at scale. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Warren Hutchison, founder of London-based agency Else, talks to Marek Pawlowski about what it means to create, grow and nurture your own design studio. The conversation ranges from Warren's early forays into digital design in the mid-90s to working client-side for the likes of Universal Music and Yell.com. Marek and Warren get deep into the importance of attracting and retaining talented designers, the M&A landscape as design agencies are acquired by big professional services firms and how Mick Jagger can make an ideal anchor client when you're founding a design business. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Eric Kim, VP of Design and co-founder at Modo Labs talks to MEX founder Marek Pawlowski about the challenges of growing a design team within a mobile UX-focused start-up. The conversation roams from Eric's early interest in architecture and how things work, then into graphic design and on to working with early web technologies. The discussion turns to Eric's role as a co-founder with a design background and how this has played an important part in shaping the culture of the company. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Maarten Pieters talks to MEX founder Marek Pawlowski about his work driving co-creation design activities at Philips Lighting, one of the pioneers of smart home devices like the Hue lighting system. Maarten has also literally written the book – along with his co-author Stephanie Jansen – on how to succeed with co-creative approaches. He discusses his career path starting as an innovation consultant, discovering co-creation, founding an independent agency and most recently going in-house at one of Europe’s big technology companies. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Jennifer Sukis is working at the intersection of user-centred design and artificial intelligence, leading the creative team for IBM Watson. She talks to MEX founder Marek Pawlowski about when truly cognitive digital experiences may arrive, the challenges of developing dynamic interfaces and the future of conversational interfaces. The discussion includes Jennifer's path into the world of design, what she looks for when hiring designers for her team at IBM and touches on the potential for quantum computing. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
The Gemini PDA by Planet Computers brings a much loved form factor back to the world of smartphones – the clamshell, keyboard-based palmtop. In this episode, MEX founder Marek Pawlowski talks to Martin Riddiford of Therefore Design and Davide Guidi, CTO of Planet Computers, and hears the story of Gemini’s development and successful crowdfunding campaign. It is a tale which traces its roots back over two decades, to the days when British computing pioneer Psion was at the forefront of mobile innovation. The conversation explores how Martin’s design work on those Psion devices informed today’s rebirth as the Gemini PDA and looks at the design challenges Planet has overcome to bring this new product to market. Lots of bonus photos in the show notes. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Just how significant are the user experience changes in iPhone X and what hints do they give us about the future of mobile innovation? Steve Litchfield, technology journalist and one of the world's most experienced reviewers of smartphones, shares his hands-on impressions of Apple's flagship with MEX founder Marek Pawlowski. Drawing on his experiences reviewing more than 200 mobile devices, Steve places iPhone X in the context of 20+ years of touchscreen interfaces. The conversation expands to discuss other pioneering mobile OS which may have 'inspired' some of Apple's new UX and Steve's thoughts on the future of mobile devices as creative tools. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
James Auger and Julian Hanna, the duo behind the Crap Futures blog, talk to Marek Pawlowski about what motivated them to take on a provocative question we all ponder from time-to-time: whether or not the digital age we’re ushering in really represents the path to a better future? They talk about some of the dystopian examples they’ve highlighted at Crap Futures and share techniques we can all use to ensure the future really serves those who have to live in it. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Gregg Vanderheiden talks to Marek Pawlowski about the Global Public Inclusive Infrastructure (GPii) - a multi-partner, multi-country effort to ensure technology is universally accessible. As well as being the initiator and one of the driving forces of the GPii, Gregg is a professor in the school of information studies at the University of Maryland and the director of the Trace Research & Development Centre. He talks about the aims of the initiative, as well sharing stories from over 40 years in the area of accessibility, including working with Apple and Microsoft in the early days of personal computers to help them build the first inclusive features into their operating systems. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Tim Burrell-Saward is working at the frontier of experience design, where the digital and physical dimensions combine in surprising, delightful ways. In this conversation with MEX founder Marek Pawlowski, Tim talks about his journey from lighting design and architecture to working at start-up company Sensible Object on a fascinating multi-touchpoint game called Beasts of Balance. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Louise Oakham’s career in experience design has ranged from leading in-house departments for large companies to specialising as a freelance independent practitioner. After being inspired by her talk on international user research techniques, MEX founder Marek Pawlowski sat down for a chat with Louise to hear about her tools and insights. Their discussion ranges from Louise’s early interests in curation and museums to the opportunities for improving UX in the corporate environment. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Joe Macleod's book 'Ends' asks us to consider why we have such difficulty designing closure experiences. He talks to MEX founder Marek Pawlowski about how the thinking behind the book emerged from a career in mobile technology with Nokia and design agency Ustwo, where he saw companies unable to address important issues around off-boarding. The conversation ranges across the diverse areas Joe explores in the book, from historical behaviour patterns in religions, industry and health to modern trends in consumerism. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Christian Lindholm, a pioneer of mobile experience design, has his sights set on enabling a new generation of wearables for health and fashion. He talks to MEX founder Marek Pawlowski about his journey from Nokia in the 1990s, where he shipped the Navi Key UI on hundreds of millions of mobile devices - to his current ventures, including the Koru UI platform for wearables and an accelerator for digital health startups. The conversation also explores Christian's time as a managing partner at design agency Fjord, when the company grew from a small design studio to become a global business subsequently acquired by Accenture. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
With Amazon's $13.7 billion acquisition of Whole Foods placing a spotlight on the future of retail experience design, MEX founder Marek Pawlowski talks to Josh Shabtai of Lowe's Innovation Labs about how the home improvement giant is experimenting at the cutting edge. Josh shares some of the techniques they're using to maintain organisation-wide narratives around user-centred innovation, from creating comic books to tapping into the design skills of shop floor employees. The conversation goes on to explore how Lowe's is combining applied neuroscience and more traditional user research techniques to get a clearer sense of people's reactions to pioneering technology - like robotic exoskeletons - as well as Josh's own journey from creative agencies to designing one of the first augmented reality games with a Star Wars-themed Laser Tag gun. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
As design grows in strategic influence, how important is language in helping diverse practitioners from different fields collaborate towards an overall goal? Kwame Nyanning, VP of Experience Design at McKinsey, talks to MEX founder Marek Pawlowski about how pattern language informs his work helping global clients transform their businesses. The conversation explores Kwame's path into the emerging field of experience design in the late 90s and new challenges in industries like banking. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Death remains one of the subjects we find hardest to address. Paula Ceballos, co-creator of When We Die, talks to MEX founder Marek Pawlowski about her attempts to create a safe space - in virtual reality - where people can come to terms with their own mortality. After the usual show and tell, where Paula has some thought provoking examples, we talk about the experience design challenges of the When We Die project, her participation in NYU's ITP programme and what might come next in her career. Marek also has an announcement about MEX Jobs, a new service for the MEX community. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/category/podcast/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
This episode is a story which gets to the heart of the challenges facing digital agencies, from remote working to incubating in-house ventures, as Craig Bryant talks to Marek Pawlowski about his journey co-founding We Are Mammoth. Craig shares his thoughts on becoming a ‘remote first’ company, creating and scaling two successful software businesses and what it takes to keep delivering for clients. We also hear about his own path, from musician to Flash developer and on to becoming an agency owner. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/design-talk-31-craig-bryant-we-are-mammoth-patience-and-incubating-agency-ventures/4729/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Ruby Steel's path in design has been characterised by her interest in multi-sensory experiences and finding ways to help people overcome impairments. Recently, she appeared in the BBC television series 'The Big Life Fix' as part of a team of designers working to improve life for specific individuals and groups. In one episode, Ruby and the team use digital to help a man communicate with his family again after suffering a stroke. We recorded at Smart Design's London studio, where Ruby is senior design strategist, and go on to talk about Ruby's early motivations for design, her work on multi-sensory and inclusive design projects and how digital itself is becoming far more multi-dimensional. Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/design-talk-30-ruby-steel-smart-design/4666/
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Driving change with strategic design in diverse industries - from healthcare to automotive - has emerged as the dominant theme in the first year of the MEX podcast. Hosts Marek Pawlowski and Alex Guest review memorable insights from some of the 20+ guests who've been on the show over the last year and discuss how they've evolved since. The conversation leads to a discussion of user experience lessons Alex is now applying in his own start-up and exciting plans for the future of MEX Design Talk. Thanks to all our guests, listeners and contributors for a great first year! Get in touch with feedback and questions @mexfeed on Twitter or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://www.mobileuserexperience.com/?p=4607
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Roger Andersson Reimer, co-founder and UX Director of Swedish design agency TOPP, talks to Marek Pawlowski, founder of MEX, about multi-touchpoint experience design. The discussion includes TOPP's emergence from the history of TAT and Blackberry, their work on wearables for Samsung and Pins Collective, design tools for next generation distributed experiences and the roots of Roger's design education. Feedback @mexfeed or designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://mobileuserexperience.com/?p=4498
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Alex Genov, head of UX Research at Zappos, talks to Marek Pawlowski, founder of MEX, about designing retail experiences, understanding users as people and emerging user research methods. The conversation covers Genov’s early interest in experimental social psychology and expands into a discussion of how he has applied his knowledge in both financial services and retailers. Genov and Pawlowski also talk about Zappos’ core commitment to customer service and how its adoption of the holocracy organisational principles influence its ability to conduct user research without silos.
Show notes with links to everything discussed:
https://mobileuserexperience.com/?p=4392
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Marek Pawlowski and Alex Guest take up Patrizia Bertini's challenge from the last episode and go in search of wearable technology beyond the smartwatch. After questioning the term 'wearable' itself, Marek and Alex cite examples ranging from illuminated clothing to medical implants, before searching for design approaches which might result in products more relevant to users' lives. Marek challenges listeners to abandon the smartphone as the anchor point for wearable products and see whether it leads to greater creativity...tweet us your feedback @mexfeed or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed:
https://mobileuserexperience.com/?p=4277
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Patrizia Bertini, Alex Guest and Marek Pawlowski pick their most memorable digital - and non-digital - user experiences from 2016. With examples ranging from virtual reality and conversational interfaces to home baking and biodegradable thank you cards, the MEX team try to unpack what makes for an extraordinary UX. The conversation turns to the year ahead and the hosts' hopes for skills and technologies to improve digital design in 2017. Patrizia leaves listeners with a challenge: to send in your examples of wearable technology beyond the smartwatch...tweet us @mexfeed or email designtalk@mobileuserexperience.com.
Show notes with links to everything discussed (it's a mega list this time around!):
http://www.mobileuserexperience.com/?p=4180
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
Mat Hunter, Managing Director of the Central Research Laboratory, talked to Marek Pawlowski, founder of MEX, about the manufacturing heritage of CRL’s unique startup acceleration facility and his plans for a design-led hardware renaissance in the UK. The CRL resides in the Shipping Building on the old EMI site, where the evocative slogan ‘His Master’s Voice’ is emblazoned in huge letters across the exterior, recalling the history of a location closely associated with British industry and creativity. Today the Central Research Laboratory is an accelerator of digital and manufacturing innovation, helping a new generation of hardware companies achieve industrial scale. Mat took on the role in 2016, after a career which has included time as a partner at IDEO, Chief Designer Officer for the Design Council and lecturing at the Royal College of Art and Imperial College.
(Updated, Sunday, 18th December to correct audio issues)
Shows notes with links to everything discussed & bonus photos from visiting the Central Research Laboratory:
http://www.mobileuserexperience.com/?p=4139
Contact:
T: https://twitter.com/mexfeed/ E: designtalk@mobileuserexperience.com
The healthcare and pharmaceutical industries are increasing their investment in digital experience design at a key moment in their wider transformation. With experimental new business models such as payment based on patient outcomes rather than product volumes, digital services are being trialed for both patient health tracking and as a form of direct treatment. Rob Graham, Global Head of UX at the pharmaceutical giant AstraZeneca, and someone who has led user experience departments in large telcos and retailers, sat down with Marek Pawlowski at the MEX/16 conference to record a live interview and audience discussion for the podcast. The conversation ranges from the challenges of user experience research in heavily regulated markets like healthcare to Rob's career motivations.
Show notes with links to everything discussed:
http://mobileuserexperience.com/?p=4130
Contact:
T: @mexfeed E: designtalk@mobileuserexperience.com
Agile has become the de-facto approach to rapid, user-centred product development. However, it is not just for coders. In fact, Agile is at its most effective when product management and marketing work in the same rhythm. In this episode, hosts Marek Pawlowski and Alex Guest are joined by Roland Smart, author of 'The Agile Marketer' and someone who has seen these practices first-hand on the agency side with pioneering UX consultancy Adaptive Path and now client-side with Oracle, one of the world's largest software companies. The episode explores the diverse ways in which marketers’ knowledge of existing users, and potential customers, can be integrated with design process.
Show notes with links to everything discussed & bonus content:
http://mobileuserexperience.com/?p=4107
Contact:
T: @mexfeed E: designtalk@mobileuserexperience.com
MEX/16 brought together a diverse set of designers, strategists and digital pioneers to define new ideas and best practice for experience design. The two day conference, hosted in London by Marek Pawlowski, Alex Guest and Patrizia Bertini, is recapped in this special edition of MEX Design Talk. Building on 12 years of MEX events, the conference combined workshops, expert talks and tangential inspirations to push the boundaries of design practice.
Show notes with links to everything discussed & bonus content:
http://mobileuserexperience.com/?p=4092
Contact:
T: @mexfeed E: designtalk@mobileuserexperience.com
Accessible design is good design, whether motivated initially by the needs of users with specific disabilities or broader goals of social and economic inclusion. Neil Milliken talks to MEX founder and podcast host Marek Pawlowski about his work leading accessibility at Atos, one of the world's largest digital services companies, and the AXSChat community he co-founded. The conversation ranges from Neil's early career to the academy he is building at Atos to teach accessible design skills.
Show notes with links to everything discussed & bonus content:
http://mobileuserexperience.com/?p=4009
Contact:
T: @mexfeed E: designtalk@mobileuserexperience.com
In this episode we share 6 digital design inspirations, from a sci-fi film script written by artificial intelligence to a fashion collection influenced by sound waves. Prompted by a move to Basecamp for MEX collaboration, podcast co-host Alex Guest introduced ‘Friday inspirations’, a recurring task for each member of the team to share a weekly ‘find’ with colleagues. Alex and co-host Marek Pawlowski take turns explaining why they picked each inspiration and how it relates to digital experience design. It leads to a discussion about how the project has influenced the work of the MEX team and how tangential inspirations inform the day-to-day of MEX research and conferences.
Show notes with links to everything discussed & bonus content:
http://mobileuserexperience.com/?p=4002
Contact:
T: @mexfeed E: designtalk@mobileuserexperience.com
Design improves in proportion with how accurately users’ true feelings are understood. However, are user experience practitioners doing enough to look outside their own field to evolve new research techniques? We spoke with Aaron Garner of the Emotional Intelligence Academy about the methods he uses to understand microexpressions – fine nuances which are often more reflective of users’ real reaction to a product, before they are quickly hidden in the interests of social etiquette. Aaron’s current work is in areas such as security and human resources, but a conversation with podcast hosts Marek Pawlowski and Alex Guest reveals valuable cross-industry lessons which could be applied to digital experience design.
You can find detailed show notes, with links to everything mentioned, at http://www.mobileuserexperience.com/?p=3973.
Don't forget the MEX/16 conference at http://pmn.co.uk/mex/.
Email designtalk@mobileuserexperience.com.
This special edition of the MEX podcast takes you hands-on with the user experience of virtual reality, with bonus photos and videos. In episode 12 we went in-depth on the design principles of augmented, virtual and mixed reality with Greg Taylor of Tigerspike. When Greg took delivery of his HTC Vive – arguably the most immersive virtual reality experience available to consumers today – he invited Design Talk hosts Marek Pawlowski and Alex Guest to spend an afternoon exploring it in Tigerspike’s London studio. The podcast recounts first-hand impressions of the Vive and expands into a discussion of how this new form of digital experience might change design agency strategy and individual practitioner skills. You can find detailed show notes, with links to everything mentioned, at http://www.mobileuserexperience.com/?p=3933
Many of us are now in the ideas business and, of course, those ideas have to come from somewhere. Sometimes they’re iterative and result from the day-to-day work we’re already doing. Sometimes they spin off from specific client projects. But what about those transformative, tangential ideas which seem to come out of nowhere and surprise us with their potency and unexpected ability to solve difficult digital experience challenges? This episode is all about those random insights, where they come from, how valuable they can be and how you can invest in nurturing them. You can find detailed show notes, with links to everything mentioned, at http://www.mobileuserexperience.com/?p=3914
Automotive is an industry in transition. The challenge is two-fold: an immediate need to enhance digital elements of the vehicle experience, while contemplating the longer term – and arguably more significant – conceptual revolution in personal mobility enabled by pervasive computing. Parrish Hanna, Global Director of Interaction & Ergonomics at Ford joins Design Talk hosts Marek Pawlowski and Alex Guest for a discussion which ranges from lessons learned in smartphone design and the intricacies of user testing to new ways of shaping automotive brand experience and design skills for the future. You can find detailed show notes, with links to everything mentioned, at http://mobileuserexperience.com/?cat=360.
What does it take to create digital experiences which positively impact our health? How do user experience requirements change as digital evolves from a method for simply self-tracking health metrics to becomes a platform for diagnosing and even treating conditions. What are the requirements from different stakeholders, from end user patients to their casual networks of supporting friends and family, prescribing clinicians and the insurers and national health services which manage the costs. Hosts Marek Pawlowski and Alex Guest discuss examples, explore design principles and user research challenges. You can find detailed show notes, with links to everything mentioned, at http://mobileuserexperience.com/?cat=360
Understanding user behaviour and translating what we learn into actionable insights is the core of experience design. Host Marek Pawlowski is joined on the show by Ahbishek Gupta, UX Director at Lumosity and a practitioner with a strong personal interest in frameworks for behavioural insight. The discussion ranges from practical examples of these frameworks in action to Abhishek's own career path, mentors and favourite product experiences. Find detailed show notes linking to everything discussed at http://mobileuserexperience.com in the podcast section.
What will the experience feel like for the first users of virtual, augmented and mixed reality? How might designers prepare for this new, multi-dimensional digital canvas? Hosts Marek Pawlowski and Alex Guest discuss with Greg Taylor, General Manager of Tigerspike Next in London, a pioneering digital agency. Greg has been thinking about ways of breaking outside the traditional form factor of digital screens for many years, including a prescient talk at MEX in 2010, entitled 'Screen today, gone tomorrow'. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com.
Hosts Marek Pawlowski and Alex Guest examine user experience trends from 3 points on a timeline: 10 years past, the present and 10 years into the future. Alex discusses scenarios relating to his travels in Patagonia, trust, social networking and the sharing economy, while Marek focuses on cycling, quantified self and digital memories. The conversation goes on to look at how design approaches must evolve to cope with the growth in data, sensors and the role of digital in users’ lives. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com.
Nathan Benaich, a partner at VC firm Playfair Capital, joins hosts Marek Pawlowski and Alex Guest to talk about the confluence of artificial intelligence, machine learning and user experience. Playfair specialises in investing in this area and is actively building London’s growing community of AI start-ups and experts. Marek, Alex and Nathan share examples of digital experiences shaped by artificial intelligence and discuss the relationship with user-centred design. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com.
This episodes explores how trust can be created in digital UX through visual, interaction and service design techniques. Richard Lewis, Head of UX, Digital, RBS, joins co-hosts Marek Pawlowski and Alex Guest for the discussion. In addition to the theme of trust, Richard talks about his long career in UX, ranging from advertising agencies to large telcos and retailers like Orange and Tesco. The conversation touches on changing customer expectations of trust in the digital environment, the role of in-house teams versus agencies when driving large-scale change, Agile methodologies and user experience practices. You can find show notes linking to everything mentioned in the podcast section at http://mobileuserexperience.com/.
Starting with the theme of ‘Innovation has many guises’, co-hosts Marek Pawlowski and Alex Guest sit down for a discussion with Ramona Liberoff, CEO of the Spring Accelerator. Spring supports businesses which could have a transformative effect on the lives on adolescent girls, particularly in areas such as East Africa and South Asia. It is backed by both the British and American development agencies, UKAID and USAID, as well as the Nike Foundation. In addition to discussing Ramona’s own career, the conversation goes in-depth on how user-centred design principles are playing a role in the work of the Spring Accelerator. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section.
Timo Ahopelto, founding partner at Lifeline Ventures, talks to Marek Pawlowski about start-up UX culture and developments in mobile, health and gaming. Lifeline Ventures raised a new EUR 57m fund in February 2016 to invest specifically in these areas. Show notes with links to everything mentioned can be found at mobileuserexperience.com in the podcast section.
Dr. Mike Short CBE, VP of Public Affairs at Telefonica, is interviewed by Marek Pawlowski and we catch-up on the latest happenings in the MEX community, from robot and IoT design principles to welcoming a new MEX/16 patron. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section.
Louisa Heinrich is interviewed by Marek Pawlowski about robot user experience and her career in design. There's also the latest news from the MEX community and a user story all about FaceTime calling in the real world. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section.
Digital consumption UX is the theme for this episode. Co-hosts Marek Pawlowski and Alex Guest discuss examples and extract design principles. Sabrina Majeed, a design manager at Buzzfeed, talks to Marek in an in-depth interview about how she's designed for content consumption throughout her career. We finish with a user story about subscription surfing for sports TV and Gameboy usage in a surprising demographic. Show notes with links to everything mentioned can be found at mobileuserexperience.com in the podcast section.
Peter Law is interviewed by Marek Pawlowski about his career in multi-sensory experience design, from the pioneering iOS audio game Papa Sangre to the Tate Sensorium, which combined art, digital and all five senses. There's also a user story about tap-to-pay in a rural backwater and the latest news from the MEX community. Show notes with links to everything mentioned can be found at http://mobileuserexperience.com in the podcast section. Co-host Alex Guest returns in the next edition.
Alex Guest and Marek Pawlowski discuss user experience for creators, starting with examples of creative apps, then digging into what happens to user behaviour at the intersection of consumption and creativity. Ed Rex talks to Marek Pawlowski about his start-up Jukedeck, composing music and the challenges of building great user experience alongside a powerful artificial intelligence engine. This edition's user story is all about using photos as digital breadcrumbs. Show notes with links to everything mentioned in the podcast section at mobileuserexperience.com.
Marek Pawlowski & Alex Guest discuss user experience considerations as digital intelligence becomes embedded in physical surroundings. Patrizia Bertini talks to Marek about her career as a user experience research director and Lego Serious Play facilitator. This edition's user story is all about a little face and a big screen. Show notes with links to everything mentioned in the podcast section at http://mobileuserexperience.com.