The Sociology of Customer Experience
Jim Vaughan, MA
I have unpublished and archived this project, and may continue with in the future.
The Sociology of Customer Experience podcast is an off-the-cuff brain-dump that looks at frontline CX through a sociological lens.
Hosted by Jim, a frontline service technician who has an MA in Multidisciplinary Studies/Sociology.
Music for the podcast supplied by Solotet (Chillout streaming everywhere) & the Anchor FM app. Linktr.ee/solotet
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