IB Talk: Recent Episodes
IB Talk
Insurance Business provides a unique offering in the insurance space as an aspirational business magazine featuring a series of industry reports that recognize the achievements of key individuals and businesses as well as providing the latest in business best practice in a continually evolving industry.
AXA's Matt Briggs discusses the emerging risks reshaping commercial property insurance, from lithium-ion batteries and net zero retrofits to climate change and what underwriters look for in a well-managed risk.
Anthony Saunders says every broker should understand their clients' exposure to environmental externalities. The partnership director for EnviroSure at Gow-Gates Insurance Australasia in Sydney says it's not just about protecting the client - any liability not covered for a client by the broker can become a direct exposure against the broker's own professional indemnity insurance.
Prevention, collaboration and changing expectations are reshaping construction insurance. AXA's Andrew Hogg shares where the market is heading.
Navacord's Robert Beeston breaks down how these pressures are colliding to change how construction risk gets priced and placed
NFP's Randy Ramkissoon says one GPS tracker isn't enough anymore – thieves know where to look, and the claims are getting more severe
Coverdrone's Phil Heath and Richard Webb discuss the growth of drone insurance and what it reveals about insuring emerging technologies.
BFL Canada's Hector Plascencia says the gap between identifying a risk and actually understanding its business impact is where most organizations fall short
In this episode of IB Talk, Insurance Business editor Gia Snape sits down with Howden US' Jared Dubrowski to unpack a growing blind spot in the global push toward sustainability: the hidden risks embedded in green energy technologies. As investment pours into solar, wind and battery storage, these assets are widely seen as environmentally friendly alternatives to carbon-based energy. But Dubrowski challenges that assumption, pointing to a critical issue often overlooked by project owners and insurers alike—the full lifecycle of these technologies. From lithium-ion battery fires to the disposal of aging solar panels, the conversation explores how environmental exposures don’t end when energy is generated. Instead, they shift to end-of-life risks, including hazardous materials, landfill liability, and the long-tail impact of improper disposal.
Aon’s Daniel Ocampo explains how sustainability, global risks and energy transition are reshaping insurance capacity, pricing and strategy for Canadian businesses today
In this episode of IB Talk we put underwriters under the microscope with broker James Still, director of Still Insured. What do these guardians of market sustainability do well and what needs to improve? Still examines the underwriter's role that brokers need to appreciate, praises their risk analysis capabilities, and delivers his verdict with case studies from his own business.
Managing general agents are transforming insurance with speed, specialization, and technology. TMPAA president Brian Cohen joins IB Talk to unpack the current state of the program market, highlight emerging opportunities for brokers, and explain why adaptability (not scale) will define the industry’s future leaders
WTW's Grant Williamson shares key insights for SMEs on managing cyber, supply chain, and emerging risks, and making the most of expert brokerage advice
As climate volatility, cyber exposure, and social inflation intensify, insurance availability itself has become a risk for affluent clients. Gia Snape sits down with Diane Delaney of PRMA to explore why modern protection now requires proactive mitigation and a sharper understanding of human risk, and what it truly means to stay insurable in a rapidly shifting landscape.
As climate shocks, cyber threats and supply chain disruptions grow more interconnected, Hub International’s Erin Magilton explains why organisations must blend advanced analytics with human judgment and treat insurers as partners in resilience rather than just sources of capacity.
As AI tears through brokers’ workflows, from unstructured data and risk surveys to policy design, what happens to the traditional learning curve and the next generation of talent? In this IB Talk, JAVLN CEO David Leach explore AI’s biggest wins for intermediaries, its toughest questions for jobs and training and how the broker’s role could look very different in a few years’ time.
As ESG rules diverge globally and AI accelerates faster than regulation, Marsh's Robyn Campbell outlines the risks set to define executive liability in the years ahead
In this IB Talk episode, Anthony Saunders with EnviroSure at Gow-Gates Insurance Australasia, breaks down the practical “rules of the road” businesses face when they take, store, treat and discharge water — and what brokers should be asking to uncover the real risk.
The Women in Construction (WIC) program is reshaping a historically male-dominated sector by championing gender equity, leadership development, and real community. On this episode of IB Talk, Gia Snape speaks with Kylee Kleman, South Central Zone construction leader at Marsh and a driving force behind WIC, about how the initiative grew from a grassroots effort into a powerful platform influencing the wider industry.
Wilcox—to unpack the most pressing issues in construction insurance today. From the pitfalls new contractors face when securing their first policy to advanced risk transfer strategies and the intricacies of wrap-up programs, this episode is packed with actionable advice and real-world examples. Whether you’re advising small contractors, structuring fleet coverage, or managing large-scale projects, you’ll gain practical knowledge and expert perspectives you can put to work immediately. Tune in to: - Avoid the top mistakes new contractors make with their insurance. - Build stronger risk transfer and subcontractor agreements. - Navigate today’s challenging market and rising claims with confidence. - Simplify complex projects with more innovative coverage solutions. - Get actionable tips to deliver more value to your clients. Start listening now and get ahead in construction insurance.
Jennifer Nuest's passion for vehicles runs deep. On this episode of IB Talk, she shares her motorsports background fuels her approach to managing transportation risks.
In the London market, hundreds of submissions compete for underwriters’ attention every week. What separates the ones that land capacity from the ones that get passed over? According to Kingsley Flynn, Chairman and Non-Executive Director at Fenchurch Broking, it often comes down to the story you tell. In this episode of IB Talk, Gia Snape speaks with Flynn about why packaging a risk is as important as pricing it.
When a policyholder’s vehicle is written off or in for repairs, the claims process becomes a defining decisive moment. Yet, one critical element—replacement vehicle provision—has long suffered from outdated systems, slow response times, and poor customer satisfaction. As expectations evolve and Consumer Duty demands higher standards, insurers must rethink this crucial touchpoint. It’s time to make replacement mobility seamless, sustainable, and stress-free. In this episode of IB Talk, we speak with Leigh Broomhead, Strategic Account Director at Europcar, to explore how a traditionally overlooked part of the claims process is being revolutionised. With over 15 years’ experience in the insurance sector, Leigh shares how Europcar is leveraging automation, electric vehicle infrastructure, and real-time integration to enhance the customer journey—delivering true like-for-like vehicle replacement when it matters most. Key takeaways from this episode: • Why replacement vehicle provision has historically been a major source of claims friction • How customer expectations around convenience and vehicle type have evolved • The game-changing impact of Europcar’s integrated API solution for insurers • The role of real-time communication and digital apps in reducing call centre volume • How Europcar’s electrification strategy supports sustainability goals and Consumer Duty compliance • Concrete results from a major UK insurer: reduced manual processing, faster turnaround times, and improved customer satisfaction scores Ready to learn how modern vehicle replacement can be a brand asset rather than a liability? Listen now to discover how insurers can deliver a faster, smarter, and greener claims experience.
As artificial intelligence rapidly reshapes every corner of the workplace, payroll stands out as one of the most sensitive and high-stakes functions in HR. Accuracy, data security, and compliance are non-negotiable — yet payroll leaders are under constant pressure to improve efficiency and reduce risk. As AI capabilities expand, the big question for employers isn’t if AI should be integrated into payroll processes, but how to do it safely, ethically, and effectively. Understanding this balance is crucial for every HR and payroll professional navigating the future of work. In this insightful episode of HRD Talk, Ben Cartwright speaks with Kylie Baullo, General Manager of ADP for Australia, New Zealand, and Japan, to unpack what AI really means for payroll. Together, they explore the practical ways AI is already improving accuracy, reducing manual errors, and freeing up valuable time — while also addressing the concerns around data privacy, job security, and responsible AI use. Tune in to hear about: - How AI can reduce payroll errors, boost accuracy, and proactively identify data issues - The critical role of data privacy, ethics, and transparency in AI-powered payroll systems - Practical, everyday AI applications that can improve HR and payroll workflows - How businesses can manage employee concerns about AI and automation in the workplace - The importance of combining human judgement with AI-driven insights for better decision-making - The role of “guardrails” in ensuring AI tools support — not replace — people in payroll This conversation will equip you with a grounded, realistic understanding of AI’s role in payroll and how to harness it without compromising what matters most. Tune in to this essential episode of HRD Talk and discover how to safely and smartly integrate AI into your payroll processes today.
In this episode of IB Talk, Lee Anderson, Deputy Group CEO at SRG and Plamedie Molongi, Marketing Assistant at SRG share their insights into insurance can open itself up to a new generation of talent.
Tori Sarmiento of INSTANDA shares how she found her passion in insurance, why she thinks the industry struggles to attract young talent, and what needs to change.
Descartes Underwriting’s Lynn Roehrig discusses the opportunities and challenges facing parametric insurance in Australia and New Zealand. This interview was conducted before Cyclone Alfred.
The construction industry is facing a critical turning point in 2025, with rising insolvencies, labour shortages, and increasing regulatory complexities placing immense pressure on businesses. From extreme weather events to contractual disputes and safety risks, the challenges are mounting—and brokers must stay ahead to provide the right solutions. Understanding these evolving risks is key to ensuring your clients are adequately protected in an unpredictable market. In this episode of IB Talk, we sit down with Kishan Dasan, General Manager of MECON Insurance, and Elise Pretto, Regional Manager of MECON Insurance, to break down the most pressing construction sector challenges and explore the insurance strategies that can help brokers and their clients navigate the shifting landscape. Tune in to hear all about: - The top five challenges facing the construction industry in 2025 - How climate-related risks are reshaping insurance needs and impacting project timelines - Why contractual disputes are on the rise—and how to help clients avoid costly legal battles - The growing role of MGAs and authorised representatives in the insurance landscape Don’t miss this essential conversation for insurance professionals looking to stay competitive in 2025. Tune in now to gain the insights you need to help your clients navigate an increasingly complex construction sector.
Rajni Kapoor transformed her career from accounting to insurance, overcoming personal challenges to build All Solutions Insurance into a thriving multi-state agency. She talks to IB's Gia Snape about the that journey, and the importance of diversity in insurance.
Merger & acquisition (M&A) activity is bouncing back this year. Higginbotham CEO Rusty Reid joins us on IB Talk to share his outlook on the market and his organization's M&A strategy.
In the dynamic world of construction, adaptable insurance coverages have become crucial. Rising material and labor costs, inflation impacts, and extended project durations are just a few of the hurdles faced by builders today. To stay ahead, construction professionals need insurance solutions that can evolve with these challenges, ensuring they have the protection they need when unforeseen issues arise. Understanding these complexities is vital for brokers who aim to provide top-notch service and support to their clients in the construction sector. Our latest episode of IB Talk dives deep into this topic, featuring insights from MECON Insurance, a leader in construction sector insurance across Australia and New Zealand. Join our host, Danny Wood, as he chats with MECON’s CEO, Glenn Ross, and General Manager, Kishan Dasan. They will share valuable information on emerging risks, current innovations, and how MECON’s unique insurance extensions are designed to meet the evolving needs of the construction industry. By tuning in, you will: - Learn about the significant cost drivers in construction insurance, including labor and material cost increases, and the impact of inflation on claims. - Discover MECON's three new insurance extensions tailored to address the latest challenges in the construction sector. - Understand how AI, robotics, and IoT are transforming construction sites and the associated insurance risks. - Gain practical advice from industry leaders on how to navigate the evolving landscape of construction insurance. - Stay ahead of the curve with predictions on how technology will continue to shape the construction industry and its insurance needs. Don't miss this opportunity to enhance your understanding of the construction insurance landscape. Listen to our latest podcast episode
Amid an elongated hard market cycle, Lloyd's of London is an increasingly attractive option for brokers looking to place complex or challenging risks. Novatae Risk Group CEO Richard Kerr talks about opportunities in the market and gives tips for brokers.
In this episode of IB Talk Canada, Mitch Insurance CEO Adam Mitchell talk about the importance of precise communication and accurate data in assessing risks. He also discusses the challenges faced by small insurance brokers in the current market, including increased competition and the need to adapt to changing industry dynamics.
In this IBUK Talk podcast, two environmental risk specialists weigh on the key implications of climate risk for the insurance sector.
Join Danny Wood of Insurance Business Australia, in this informative episode of IB Talk, presented in partnership with Arch Insurance Australia. This episode dives deep into the dynamic world of Accident and Health (A&H) insurance, exploring its rapid growth post-COVID-19, and the significant opportunities and challenges this presents for insurance brokers. Featuring Jared O'Connor, A&H underwriting manager at Arch, based in Melbourne, the discussion sheds light on how the market has evolved, particularly in response to the pandemic, and Arch Insurance's strategic approach to meeting increased demand. The podcast covers: - Trends in the A&H insurance sectors, including rapid market expansion - How to strategically adapt to market demands whilst maintaining a high level of service - The potential in the A&H sector for both brokers and underwriters, stressing the importance of education and better coverage awareness to fully capitalise on emerging opportunities Don’t miss this highly informative podcast, listen now!
In the ever-evolving landscape of Medicare, brokers play a pivotal role in guiding their clients towards optimal healthcare solutions. Uncover the most critical insights into Medicare Prescription Drug Plans (Medicare Part D), while learning about the integration of technology, personalized insurance solutions, and more in this exclusive podcast. The podcast covers: • Expert recommendations: Gain insider knowledge on how to select the best Medicare Prescription Drug Plans for your clients, with a focus on the needs of Medicare-eligible individuals • Digital mastery: Learn the ins and outs of Humana's user-friendly digital tools for Medicare Prescription Drug Plan members, including how to engage clients who may be hesitant about technology • Personalization techniques: Uncover strategies for building personalized Medicare Prescription Drug Plan products that align with your clients' needs, complemented by Humana's suite of services Don’t miss this highly informative podcast – hit play now.
Matt Zender, SVP of workers comp strategy at Amtrust Financial Services, shares his journey navigating the complexities of the field, offering career insights and discussing the pivotal role workers compensation plays in our ecosystem.
The Red Sea shipping routes are only getting more unpredictable in 2024. With the disruptions in the region, many insurers are concerned about risks to cargo trading, the impact on claims, and more. So, what do insurers need to know about these changes? Join CNA Canada’s Wesley Lai for the latest podcast discussing the biggest risks and developments to the insurance landscape surrounding the Red Sea. Get answers to the most pressing issues affecting business and how to overcome many upcoming challenges. The podcast covers: • How is disruption in the region affecting shipping? • How are insurers and underwriters navigating marine and cargo risks? • How is this disruption affecting claims, strategies for risk mitigation – and much more Don’t miss this highly informative podcast - hit play now.
In this #IBTalk episode, long-serving insurance professional Stuart Reid shares his insights into what's dominating market discussions in the early days of 2024.
Cynthia Yap is managing director of Perth based Dynamic Insurance Services. Her firm was one of the top brokerages in IB’s annual Top Brokerages ranking. Yap revealed to IB Talk her priorities as a leader and why her insurance business is successful.
The construction industry is set to undergo some significant changes in 2024. As labor shortages and supply chain delays continue to affect operations, new strategies and solutions are needed for businesses to remain competitive. So, what can brokers do to help their clients mitigate risks in this evolving and dynamic landscape?This informative podcast uncovers the key trends set to transform the construction sector and provides expert insights on how insurance professionals can help their construction clients prepare for the challenges next year.Tune into the podcast and gain insights on:• The ongoing labor shortage and what will be integral to overcoming shortages in 2024• Supply chain delays and the solutions needed to increase supply chain management• Emerging technology and how it will shape the future landscape of the construction industry Don’t miss this and so much more – hit play now.
Scott Cole told IB Talk he’s ending the week with a big smile on his face. He just became CEO of Centrewest Insurance Brokers, headquartered in Perth, following a six-month career break. Before that, he spent nearly 15 years with Honan Insurance Group. Cole discussed his new role, reflected on Honan, talked property and casualty (P&C) and workers compensation – and about what makes it different out West.
The cyber security landscape has changed immensely over the past few years, and the need for appropriate cyber coverage has never been more apparent. However, many are still apprehensive and don’t recognise the importance of having coverage in the digital landscape. So, where does cyber insurance uptake currently sit among businesses today? And what are some of the main concerns for brokers? This informative podcast breaks down the key risk factors in today’s cyber landscape. Gain essential insights on: • How the cyber landscape has shifted over the years • An outline of the main threats and who the main targets are • Where cyber insurance uptake currently sits among businesses • What is holding back businesses from embracing cyber insurance • How brokers can have better conversations about cyber insurance – and much more Don’t miss this podcast, hit play now.
When it comes to accidents in the workplace, insurance brokers not only want the best coverage for their clients, but also know that early intervention is key to minimizing the likelihood of a formal claim being made. So, what should brokers be aware of when helping clients navigate workplaces injuries and reducing the overall insurance cost? This comprehensive podcast breaks down effectives measures that brokers can take and discusses an added benefit for best treating employees before a claim is made. Listen to the podcast today and gain insights on: • What brokers need to keep front of mind when helping their clients support injured employees • The essential elements of a comprehensive rehabilitation assessment and how it helps employees get back to work quickly • How proactive rehabilitation support assists with cost reduction, claims process, limiting the amount of time employees are away from work – and so much more Don’t miss this essential podcast – hit play now.
Stella Insurance recently announced a new women focused travel insurance. One unique feature of the offering is coverage for domestic abuse. Renee Cosgrave, the firm’s Sydney based chief operating officer discussed the firm’s opportunities and challenges in Australia and the UK with IB Talk.
Anthony Vassallo, Allianz Commercial's global head of natural resources, is on IB Talk to discuss opportunities and challenges in the renewable energy space.
US based Markel Group has about 20,000 employees worldwide across industries including building supplies and bakery equipment. The firm’s insurance division recently announced its expansion into Australia. Christian Stobbs, Markel’s managing director for the Asia Pacific, explained the move to IB Talk.
In this #IBTalk episode, SRG's COO Clare Lebecq shares top tips, advice and takeaways from her longstanding insurance career - and insights into the changing profile of women in insurance
Insurance demand is increasing worldwide amid increased volatility and risks. Global lead for Accenture's insurance practice Kenneth Saldanha breaks down consumer trends and opportunities for the industry.
There’s a lot of uncertainty surrounding the use of artificial intelligence in the Med Tech and Life Science field. However, uncertainty also brings cutting-edge opportunities for brokers who are willing to keep up to date and stay informed on new developments. This highly informative podcast takes a critical look at AI’s role in Med Tech and Life Science, the relevant challenges, and potential opportunities for brokers to take advantage of this revolutionary chapter. Listen today and gain insights on: •The different clients and risks that exist in the Med Tech and Life Science sector. •The key developments and opportunities impacting this sector and brokers. •Where AI is being utilised well, where could it be utilised better, and the associated challenges. Don’t miss out – hit play now.
Contrary to belief, Environmental Impairment Liability (EIL) affects far more industries than business owners would think. EIL expands past industries such as mining, oil, and construction and having the right coverage for your business is crucial. So, what are the common misconceptions and opportunities associated with EIL? This essential podcast explains the need for EIL coverage across a plethora of industries and demonstrates how both brokers and businesses can seize its exclusive benefits. The podcast covers: - EIL insurance and how it applies to sectors like manufacturing, logistics, and real estate - How EIL claims work for both third-party and first-party clients as well as its unique benefits - How EIL affects ESG considerations, rankings, and so much more
Bill Creedon, WTW global head of construction, delves into catastrophe risks and the resilience building measures.
After returning from a four-year sabbatical and a 12,000 km trek around Australia with camels, insurance CEO John Elliott rebranded his Perth brokerage last month as The Green Broker. The move is part of Elliott’s new focus on sustainability services, particularly decarbonisation. Elliott told IB Talk about his trek and what had changed in the insurance industry during his absence.
In this episode of IB Talk, we talk with industry experts Glenn Ross, CEO at MECON Insurance and Milos Skopljak, MECON’s National Claims Manager to delve deep into the critical challenges and changes impacting the construction industry. Tune in to hear all about: - Current insurance challenges and how the construction landscape has shifted - The dynamic nature of construction risk - Key legislative changes and their potential implications for all building classes - The crucial role brokers and insurers play in providing accurate, up-to-date underwriting information and comprehensive documentation to ensure seamless coverage Don’t miss this episode for all the latest insights, trends, and strategies.
In this episode, IB Talk chats with Brad Bartlem, CEO at Hunter Premium Funding and Beau Goodyear, CFO at Hunter Premium Funding to break down the key benefits of premium funding and how SMEs can seize its benefits. We will deep dive into managing cash flow and maintaining sustainability, industry codes and how to comply with them, navigating risk effectively, how Hunter Premium Funding can help business, and so much more!
Cameron Gill is broker manager in the Hobart office of Steadfast Taswide Insurance Brokers. Before his insurance career, Gill said he learned valuable negotiation skills working for Coca Cola. He told IB Talk about some hard conversations he’s currently having with clients and insurers around bushfire risks and coverages for heritage buildings. Gill also talked about the importance of local knowledge in insurance risk management.
Automobiles are something everyone relies on for their daily commutes and auto-insurance is something everyone needs guidance on, even insurance professionals.
Join IB Talk for this exclusive interview on the ins-and-outs of the auto-motor claims business with Josh, National Assessing Manager of AAMC as they discuss the ever-changing business of automotive claims.
The podcast discusses: - The role of claims professionals and how their duties reach beyond just reducing claims costs - The impact of technology and automation plus its impact on the modern workplace - The rise of electric vehicles and the many changes and challenges that come along with these new automobiles - An inside look at AAMC, their contributions to the industry – and so much more
Don’t miss this highly informative podcast, listen now to hear the full interview.
In this episode of IB Talk, we unravel the fascinating changes in accident and health insurance and explore how it's transforming the landscape for brokers and clients alike.
Gain invaluable insights from Andrew Syddall, AHI's national underwriting manager, who brings nearly two decades of experience to the table.
Learn how accident and health insurance has evolved to encompass not just income protection, but also comprehensive medical and travel coverage. Discover the challenges posed by rapid changes, such as geopolitical instability and regulatory shifts, and gain valuable strategies for managing pricing, plan design benefits, and ensuring program sustainability.
Listen now as we emphasize the importance of protecting what matters most—people. Discover how accident and health insurance goes beyond safeguarding physical assets, focusing on the lives, well-being, and livelihoods of individuals.
Renewable energy is one of the fastest growing industries in the United States. It’s an industry built on innovation, however, with this also comes an equal amount of risk and uncertainty. So, what are the essential factors that brokers and customers need to know when it comes to the development of the renewable energy industry?
This highly informative podcast is your essential blueprint for navigating the renewable energy industry, as well as the challenges and opportunities associated with it.
Listen to the podcast and gain essential insights on:
• Rapid speed of change - a strength that also poses challenges as manufacturers and developers compete on scale • The political and regulatory landscape • Inflation and macroeconomic environment • How weather patterns, particularly secondary perils, need to be factored into the design phase of new technologies to help build a more sustainable and resilient industry – and so much more
The renewable energy industry is a golden opportunity for those willing to seize it. Don’t miss this essential podcast - listen to the full episode now.
Matthew Bates is managing director of Bell Partners Insurance in Sydney. IB Talk started by asking for his reaction – as an insurance broker and movie buff – to an incredible motor bike stunt in the latest Tom Cruise Mission Impossible. But the mission in this episode focuses on how Bates’ firm is successfully taking on new recruits. He also discussed insurer and agency response times, capacity issues and cyber insurance challenges.
Johnny McCord, CEO and founder of insurtech MGA Loadsure, delves into some of the most significant issues in the cargo industry, from supply chain volatility to climate change.
In this #IBTalk episode, we chat to Clear director Victoria 'V' Gallimore about the changing conversation around people at work.
From 2021 to 2022, class-action lawsuits based around anti-competitive behavior in the UK have grown six-fold in value, making England an ideal landscape for commencing group litigation. However, such an unprecedented surge brings into question the new and emerging risks that brokers need to be aware of.
As uncertainty simmers and claims show no sign of slowing, we ask two industry experts, how can the associated risks be accurately assessed and underwritten?
Join Donna Hurst and James Graham in this comprehensive episode covering the explosive growth of class-action lawsuits and key developments that brokers need to be informed on.
You will gain essential insights on: • How to accurately identify and underwrite arising risks • How to effectively protect your clients from potential harm • An overview on the current climate, where this rapidly evolving sector is going – and so much more
Don’t miss this essential podcast – hit play and listen today.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
• Market continues recalibration at mid-year renewals – report • US property catastrophe reinsurance rates surge • Global cyber premiums could surpass US$50m by 2030 – Howden • “Weather losses are closing the gap to earthquake risk” in New Zealand • China insurance premiums see huge spurt • How can you break a client's mentality that cheapest is best?
These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts or Spotify.
Gillian Davidson, senior commercial insurance partner with Sparke Helmore Lawyers in Sydney, just got back from London where she observed the insurance industry’s talent shortage and efforts to reverse that. What can Australia learn and what’s her firm doing about it?
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
• Fitch reveals global insurance outlook • Genworth reveals massive hit from global MOVEit hack • Prioritizing technology gives carriers an edge – report • Extreme floods occurring more frequently than federal estimates – report • 86% of climate disaster losses in APAC uninsured – Aon
These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts or Spotify.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
• Global protection gaps widening – Swiss Re • Ransomware attacks – which countries are the top targets? • Cyber insurance market approaches $14bn • What underwriters need to consider in a challenging financial climate • WTW reveals new property rebuild assessment service • Seven in 10 brokers say underinsurance is an issue for HNW clients
These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
The current climate of the financial industry has proven to be extremely tumultuous. Rising interest rates, inflation, and more have presented underwriters with many new challenges and a real feeling of uncertainty in their roles.
This essential podcast confronts many of the current challenges underwriters in the financial industry are facing and provides key insights into the struggles sweeping the market in 2023.
The podcast covers: • Issues facing the banking industry in the US and Europe • Contrast between US and European banking environments • Impact of inflation and rising interest rates on other financial institutions (asset managers and insurance companies) • What underwriters need to consider for financial institutions • Evolving FI market conditions
While the climate of the financial industry may seem complicated, your strategies for success don’t have to be. Tune into the full podcast today.
Australia’s construction sector faces insolvencies and rising costs with a very tight insurance market. However, Hutch Underwriting has just released a new offering for builders.
CEO Robin Johnson told IB Talk that this coverage includes some cyber protections which he says is an industry first. He also said automating strata and construction insurance processes provides a better broker experience and argued against a government backed public liability scheme.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
• Swiss Re unveils report on emerging risksMicrosoft faces ‘uninsurable’ GDPR penalty • FM Global reveals 2023 resilience index • US insurers bearing brunt of inflation • AIG, Chubb, others face climate risks investigation • Threat actors back to cyber “big game hunting” • Wildfire losses will remain manageable for most insurers – analysts • Acrisure taps music legend Lionel Richie as brand ambassador
These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
SageSure CEO Terry McLean joins us on IB Talk to discuss what the reinsurance hard market means for retail brokers and their clients. McLean also shares his outlook for this year's US hurricane season.
D&O insurance has a complex role to play in the insurance industry and the landscape is constantly changing. New practices, regulations, and industry strategies are evolving, and it can be a lot of work to keep up with everything. However, understanding D&O insurance for financial institutions doesn’t have to be challenging.
This highly informative podcast delves into the biggest changes that have been impacting financial institutions in recent months, and what brokers need to pay attention to when selecting coverage. Get all the latest industry developments and regulations so that you can keep your clients informed and protected.
The podcast discusses: • How to best combat D&O risks in the era of cyber liability • The key regulatory changes and how they impact D&O exposures • Effective strategies to stay compliant but also reduce the risk of D&O claims – and so much more
Don’t miss this essential podcast, listen to the full episode now.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
• Near-normal hurricane season predicted – but with a caveat • Microsoft faces ‘uninsurable’ GDPR penalty • Hub International swoops for EINSURANCE • AXIS Capital taps growth head for cyber and tech • State Farm, Allstate accused of extortion following California pullback • Vehicle thefts at crisis level in Canada • Hack hits BBC, Boots, British Airways • Insurers welcome $400 million funding for disaster resilience • Insurance delays push enquiries to record highs – IFSO • Career tips for the insurance industry
These stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Drew Schnehage started her insurance career in South Africa and is now managing director of Innovation Group in Australia, a firm specialising in third party claims administration. Schnehage has three decades of insurance industry experience. In this IB Talk episode she discussed career challenges, including gender discrimination, mid-career plateaus and the importance of finding joy in work and life. Schnehage also shared a career tip that she said she’ll never forget.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:•Shipping losses hit record low•AI trust lower in high-tech countries – report•Tokio Marine cuts ties with NZIA•Special forces diver to Marsh risk leader•APAC insurers can withstand a 10% drop in regional equity markets – S&P•Howden announces UK launch of telematics solution•WTW launches world-first parametric insurance solution•Ireland's "insurance crisis" pushing likes of Beyoncé awayThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Nic Martin’s career has involved leading navy clearance divers with special forces teams. In 2003 he helped the SAS take control of a North Korean drug boat. Martin told IB Talk this risk management experience helped prepare him for his current role as head of strategic risk consulting in the Pacific for the global brokerage Marsh. In this episode, Martin shared navy stories and discussed industry challenges, including cyber.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:•Revealed – global insurance premium income•Are gains in life expectancy on the horizon?•China insurance sector posts $4 trillion net worth in Q1•WTW launches intangible asset coverage•InsurTech Corridor announces second wave of participants•One in five crimes experienced by HNW clients happened at second home – study•Over 1,500 international actuaries to discuss key global issuesThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:•Human error, inaction top cyber vulnerabilities – report•Revealed – factors behind underwriting loss for P&C industry•Repairable EV collision claims on the rise – report•Are insurance customers ready for generative AI?•Aon launches climate innovation hub in Singapore•IBC urges Atlantic Canada to prepare for wildfires•Gallagher merges with Aussie insurance group•AXA XL expands cyber capabilities in Europe and AustraliaThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
The property and casualty insurance market has undergone some serious changes in recent times. With many shifts to the geopolitical landscape, particularly in Asia, and surrounding industries like manufacturing - a whole plethora of new insurance risks are emerging. Join the Hartford Fire Insurance Company for this exclusive podcast discussing the ever-changing P&C market and how insurers can best prepare for the future. Gain essential insights on: • The potential new risks linked to capacity loss of moving/downsizing, building new construction, changing infrastructure, managing operations, etc. • Exploring the opportunities for investment and trade flow in new/different markets. • Breaking down the potentially over-saturated topic of the supply chain – and so much more.
Duck Creek Technologies talks about the continued importance of robust corporate cyber risk management protocols as the cyber insurance market evolves.
It’s just over a year since Lismore was inundated by Australia’s record 2022 floods. At IB’s Innovation Summit in Sydney, IB Talk caught up with broker Daniel Berry. His family’s firm, Dudgeon Berry Insurance Group, is on the main street of this northern NSW town. Berry discussed how his brokerage and customers are recovering, the future of flood insurance, parametric possibilities and other industry challenges.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:-Insurers increasingly focused on back-office automation – report-Aerial imaging sector to hit US$8.1bn by 2030-Insurance analytics market growing – report-AXA Climate extends partnership with satellite data firmThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, Needham Group MD Neal Lowe reveals the power of community broking and his secret ingredient for successful M&A
Risk services firm Sigma7 has global clients across sectors like defense, mining and technology. Andrew Tait, partner and integrated risk leader is a former managing director at Marsh. He spoke to IB Talk about geopolitical risks, the recent RIMs conference in Atlanta, climate change challenges and his firm’s growing team in Australia.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:•Financial services sector's top concerns revealed•Revealed – how much is personal data worth on the dark web?•Rising tourism drives travel insurance market forward•Gallagher partners with World Rugby•Davies bolsters global captive business with key buy•Bank of England gives insurers a reality check on pensions push•Stormy summer sees 402% rise in insurance claimsThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In order for underwriters to mitigate risks accurately and efficiently, they need accurate knowledge and data to work with. When dealing with multiple complex claims, there are many different steps where mistakes can happen, and things can go wrong. Join Christine Byun and Justen Nestico for this informative podcast discussing the key benefits of predictive modeling. Discover how data-driven results can help underwriters make educated decisions to better understand risks and improve loss ratio and profitability. The podcast covers: • The value predictive modeling provides as well as the challenges facing underwriters • The importance of accurate data and the need for transparency and trust during the underwriting process • How professionals can use predictive modeling to ensure ethical and non-bias results when applied to underwriting – and so much more Don’t miss this highly informative podcast and discover what makes predictive modeling such a powerful tool in the modern insurance industry.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:•London marine insurers pinpoint Sudan concerns•Top D&O risks revealed•Chubb publishes Q1 2023 trading results•AIG forms new MGA as it finalizes Stone Point agreement•Lloyd's market posts improved underwriting results in 2022•Gallagher releases workplace wellbeing guide•IBC calls on Atlantic Canada to prepare for flood season•Alliant Insurance Services launches reinsurance brokerage division•Manulife seeks reestablishment in Hong Kong•Allianz launches program for young LGBTQ+ athletesThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:•Q1 catastrophe losses hit 12-year high•Revealed – top risks facing the construction and engineering sector•Aviation insurance – how are Sudan conflict, Russia-Ukraine aircraft lawsuits pressuring the market?•P&C losses to improve in 2023 – report•How can we insure the sharing economy?•Meet the top insurance leaders from around the globe•Searches for higher D&O coverage limits double after SVB collapse•Almost six in 10 say ESG is critical to their firms – Aon•Revealed – Canadians' misconceptions about auto insuranceThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.SC
The sharing economy has boomed in the past decade, as services like Airbnb and Uber become part of our daily lives. But with this unique business model comes distinct risks and challenges with insurance. Join Susan Brodahl of Heffernan insurance Brokers in delving into this complex but timely topic.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:PV losses rival catastrophe losses in some regions – HowdenA comprehensive benefits strategy must address employee stress – reportHagerty cuts workforce by 4%Coalition launches new AI initiativeAllianz Trade in Canada celebrates 100 yearsMany young Australians choose expensive hobbies over insurance – AllianzCN spending on Hong Kong insurance returning to pre-pandemic levels in 2024 – insiderThese stories and more on the Insurance Business website. Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.SC
Join Billy Worthington, VP at Falvey Insurance Group, on this episode of IBATalk as he shares insights on the impact of the pandemic on the supply chain, including changes in consumer buying behavior, freight consolidation, and the rise of 3PL and tech aggregators. He also discusses embedded insurance, carrier vetting, and shipper insurance purchasing behavior to help you navigate these disruptions and manage risks effectively. Don't miss this expert's advice and solutions. Listen now to the latest episode of IBATalk.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Reinsurers mark 10-year record for 2022 – report
- Catastrophe losses drive 2021 P&C insurer impairments – report
- Marsh McLennan reveals report on ESG activities
- Munich Re concludes Net-Zero Insurance Alliance membership
- Zurich latest to leave Net-Zero Insurance Alliance
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- 73% of organisations hit by ransomware in 2022 – study
- What's on the minds of financial institutions? – Report
- Embedded insurance is evolving – what does this mean for agents?
- Logistics insurance market to exceed $70bn by 2030
- Exploring the changing risk factors in the technology industry
- Inflation puts companies at risk of insurance gaps – study
- P&C insurers hit by record losses, shrinking net income – report
- The Insurance Business Global 100
- Canada's Federal budget proposes low-cost flood insurance program
- Five in 10 'zoomers' suffer from poor mental health – study
- Mid-life women leaving the insurance industry
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, professional standards director for the CII, Melissa Collett shares practical advice and tips on how insurance businesses can support their female talent.
Technology has become a vital force engrained in our society. While it has enriched our lives for the better, a whole new wave of risks come with the rise of AI and new advancements.
The idea that technology can now cause bodily injury or property damage is very real, and also very different to how things were ten, even five years ago.
Whether you’re a broker or insurer, don’t miss the latest episode of IB Talk for a comprehensive guide to the new wave of technological advancements and what potential risks are on the horizon.
Understand how these risks affect arising technology, like AI and the metaverse, and gain critical insights on how insurers can prepare themselves. Learn how emerging technologies will develop over the next decade, and what precautions insurers can take to combat these risks as well as how they can use new technologies to their advantage.
Don’t miss this exclusive look into the future of technology, and how brokers and insurers can best position themselves in an ever-changing landscape.
“It was one of the most spectacular opportunities that any broker in the world could have had,” says Robin Nisbet to IB Talk. BMS Group (BMS) recently announced the acquisition of Nisbet’s 50 year old Sydney based brokerage, Armstrong Nisbet Insurance Brokers (ANIB). Nisbet talks about the acquisition and also his early career in Australia, a transformative time for the industry. He also reveals how he landed the job of a lifetime: arranging the insurance for the construction of the Sydney Opera House.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- 2022 catastrophe losses revealed
- Lloyd's confirms loss in full-year results
- Revealed: The most valuable insurance brands in the world
- Mid-sized businesses struggling with basic cybersecurity measures – survey
- Insurers warn they need better access to EV data
- Global insurer Chubb commits to battling climate change
- High net worth clients want more crime and security guidance – survey
- AFCA reports “concerning decline in insurers’ responsiveness”
- Florida insurers under investigation for allegedly slashing payouts
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Revealed – tech gap in life insurance industry
- Schemes: The recipe for success and why every broker should consider it
- Generali reveals 'best-ever' operating result
- Farmers, Liberty Mutual on-track for significant premium gains
- How a local broker deals with flood and cyber challenges
- Exclusive – Pen Underwriting in advanced talks for key deal
- Gallagher Re global chief to take on new top post
- More than half of drivers considering telematic insurance – study
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Tenant risk and discrimination is a very real threat, and brokers need to be aware of the coverages being offered so that tenants are best protected.
In the latest episode of IB Talk, hear from experts Regina Cindrich and Cameka Clarke from Tokio Marine HCC, as they take a deep dive into why it’s important that clients have the correct coverage, and understand what to be aware of when it comes to tenant risks.
The schemes market is full of highly lucrative opportunities and brokers all over the world want to get in on the action.
Join Simon Medhurst for a deep dive into the schemes market and the value of brokers getting involved. Learn how to provide exceptional value tailored to your clients’ needs, the advantage of a partnership-first approach and a robust framework, and how Travelers 4D (discovery, design, delivery & development) process works to create a great scheme.
By the end, you’ll understand the secret recipe for a successful scheme and how brokers can harness these exclusive opportunities.
Understanding the schemes market has never been easier. Don’t miss this informative podcast and everything it has to offer on the schemes market.
Laura Meyer is director of her independent brokerage, MeyerInsure, in the Victorian town of Creswick. IB Talk came across Meyer when she blogged about her own claims experience after her home was storm impacted last year. She said her biggest challenge right now is underwriter turnaround times. In this interview, Meyer also shares how she goes about covering small businesses for cyber risks.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Allianz Global Corporate & Specialty has published a new outlook for the entertainment sector
- Lloyd's reports strong underwriting performance
- Canada financial regulator sets out rules on climate risk disclosure
- “Phased-in” approach needed for climate-related disclosures, insurers say
- Report finds weaker profits from P&C, steady growth for life and health
- Will ChatGPT disrupt insurance? Insurtechs weigh in
- Final opportunity to name the best technology providers
- Swiss Re closes $700m stop-loss transaction
- Sedgwick's fraud strategy saves clients $1.48 million
- Hong Kong hotel fire could see city’s largest insurance payout
- E-scooter workers’ comp claims have tripled
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Report gives lowdown on insurance M&A deals
- ACORD surveys insurance pros on future of industry
- 5-Star Technology and Software Providers: Entries now open
- Howden boosts UK footprint with Reich acquisition
- Gallagher acquires retail broker Anderson Benson
- Global broker buys 50 year old Sydney firm
- Westland Insurance acquires music insurance broker Shepard Ashmore Insurance
- OIP expands offices to India
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, MGAA CEO Mike Keating shares his insights into the headwinds facing MGAs - and why he's so positive about the future of the MGA market.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Revealed – the challenges facing commercial P&C today
- PERILS publishes final loss estimate for European windstorm series
- Munich Re, Ageas, and Axa release financial results
- Tokio Marine HCC business strengthens presence in Australia
- FWD survey reveals concern about medical expenditure increase
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Turkey earthquakes – industry insured losses estimated to exceed $1 billion
- AIG unveils full year results and reveals plan to launch independent managing general agent
- Marsh, rivals asked not to deal with EACOP project
- Brokerage leader on the link between customer service and changing attitudes to insurance
- Liberty Mutual creates Global Cyber Office
- Australian insurtech enters UK market
- Insurers risk insolvency if expenses and losses continue to climb - report
- AXIS Capital commits to emissions reduction
- Chubb enters partnership with Korean Air
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, H&H Insurance Brokers' MD Paul Graham shares insights into how insurance brokers can move the dial on how insurance is viewed by customers.
The Insurance Council of Australia (ICA) has just released A Stronger NSW, its policy recommendations for the upcoming NSW state election. In this episode of IB Talk, Andrew Hall, the ICA’s CEO, explains why he’s calling for the next state government to drop the Emergency Services Levy (ESL). Hall also says the ICA wants a faster transition to electric cars but more done to stop dangerous battery fires at homes and in charging stations.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Allianz donating €6 million after Turkey-Syria earthquake
- Brookfield Reinsurance acquires Argo Group in US$1.1 billion mega deal
- Zurich reveals full-year financial results
- High inflation, low growth to stifle economy in 2023 – report
- Broker balancing act: Client and insurer relationships
- Why education matters amid $100 billion plus catastrophe losses
- Marsh accused of violating OECD guidelines
- Tesla Insurance set to launch in Europe
- Life insurance M&A to pick up across Asia
- Specialty MGA UK snaps up ForestRe
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Straight talking Vishal Kapoor is director of the McLardy McShane Group, an insurance brokerage with more than 20 branches around Australia. One of Kapoor’s responsibilities is insurer relationships. In this edition of IB Talk, Melbourne based Kapoor discussed how he balances the needs of both client and insurer. He also talked about what he calls the industry’s Achilles’ heel: the lack of young talent.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Gallagher Re report spotlights US$100 billion nat cat loss price tag
- Political risk index reveals global 'dealignment' from Western powers
- Coalition launches first cyber threats index
- Swiss Re to split reinsurance business
- AIG fires interim CFO
- Understanding cargo coverage
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Which factors will shape the cargo insurance market in 2023? What solutions can minimize third-party exposure and leverage first-party coverage?
Join Falvey Insurance Group’s Jack Falvey, chief operating officer, and Mike McKenna, chief underwriting officer, as they share their expertise and answer these questions, and much more, in the latest episode of IBA Talk. Understand the different types of cargo insurance coverage that affect the transportation and logistics marketplace, and what you should keep top of mind over the coming months.
Listen today and gain insights on:
- How brokers in the cargo space can gain more clients and be more proactive in retaining current ones
- How different coverages are impacted based on regionality
- Which additional coverages brokers should consider for specific clients
Insurance brokers are dealing with increasingly demanding risk management obligations. Shane Brady, director of McLardy McShane South East, discussed risk mapping with IB Talk and detailed the challenges in his speciality area of manufacturing. The Dandenong based brokerage boss also answered questions about mental health and getting the life-work balance right.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- California flood losses revealed
- Zurich unveils climate offering for commercial clients
- Auto insurance shopping activity in America has increased
- Canada's TD gears up for business insurance launch
- Australian healthcare system main cyberattack target, minister warns
- DeadHappy faces backlash over “despicable” advert featuring serial killer
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Prue Willsford, CEO of ANZIIF, the Australian and New Zealand Institute of Insurance and Finance, told IB Talk that insurance affordability and accessibility challenges are “on everyone’s mind.” The leader of the industry’s professional association discussed the results of a major survey of members’ and customers’ views of her organization. Willsford also detailed how ANZIIF and its partners are pushing for a claims handling professional framework.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Cyberattacks, business interruption, talent shortage among top business risks in 2023 – Allianz
- Net-Zero Insurance Alliance launches target-setting protocol
- Munich Re announces partnership to bolster human rights due diligence
- UK-based insurer FloodFlash to launch in US
- Revealed – the year's very best in insurance
- Report reveals decline in cybersecurity M&A activity
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Top 10 global insurers – ratings agency announces latest list
- Q4 M&A performance unveiled – report
- Global disability insurance industry expected to reach over $9 billion by 2031
- Beazley announces market's first cyber catastrophe bond
- Revealed – insurers' main tech priorities for 2023
- US commercial insurance rates rise in Q4
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, Lucy Hodgson, director at Eastwood Insurance Brokers shares the business benefits and personal benefits of brokers getting involved with their local communities.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- "One of the hardest reinsurance markets in living memory"
- Revealed – forecast 2022 global insured catastrophe losses
- Rough conditions cause “tense and late” Jan. 1 reinsurance renewals – Gallagher Re
- Chubb announces launch of global climate business unit
- Australian flood tops 2022 insurance losses outside the USThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Gallagher enters multimillion agreement for Buck
- AIG and former staff clash on bankruptcy “abuse”
- Magnitude 6.4 earthquake hits Northern California
- Partnership allow US insurers to predict flood loss ahead of catastrophe
- AGCS creates in-house ESG team
- What are the effects of today's macroeconomic issues on financial & insurance institutions?These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Global M&A market – what's going to happen now?
- Biggest insurance companies in Europe - revealed
- Insurance against sovereign debt more than doubles - report
- A brokerage taking mental health seriously
- AXA tops insurance industry in corporate sustainability index
- Revealed – insurtech's top leaders of 2022These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Zurich charitable arm reveals Urban Climate Resilience Program
- Lloyd's addresses market in quarterly message
- How to build and maintain client relationships
- Digital claims satisfaction drops for second straight year
- Revealed – outlook for commercial lines sector
- Rise in insurers overcharging customers: CGC report
- Underinsurance rising among commercial properties - researchThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
How can you make intelligent business decisions given today’s shifting economic landscape?
High inflation, rising interest rates and changing fiscal policy has altered the insurance and risk landscape. Find solid ground with expert insights from Walid Youssef and Chris Muir of Travelers Europe. Understand the impact of macroeconomic forces on banks, insurance companies and asset managers.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Global (re)insurers' performance for 9M 2022 - report
- Higher ESG ratings lead to better underwriting performance – new report
- WTW reveals programme to research geopolitical risk
- US P&C industry posts $24.3 billion net underwriting loss for 9M 2022 – report
- How nib NZ boosts employee wellbeing
- Plus some of this week's acquisitions and hiresThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Top causes of marine insurance claims revealed
- How worried are US homeowners about wildfire risks? – NAMIC report
- Marsh arranges insurance for UK's first space rocket launch
- Gallagher secures acquisition of Smart Insurance Services
- Insurance industry risks sleep-walking into self-serviceThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, Aston Lark Group CEO Peter Blanc shares where his passion for professionalism stems from - and where he sees insurance broking going next
Adam Sloan says most conversations he’s having with insurers right now are around capacity. The head of sales and blended broking at Ausure, a network of ARs (authorised representatives), negotiates with insurers on behalf of brokers about new products and offerings. In this conversation with IB Talk, Sloan shared his insider’s view of broker/insurer relations.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Specialty insurer Beazley to sell stake in business
- WTW reveals partnership with UNICEF
- Execs who feel prepared for recession have different view of risk
- Revealed - how did auto insurance shopping fare in Q3 2022?
- Majority of Canadians want government accountability, action on climate adaptation – IBC
- Major banks agree to payouts in insurance class action lawsuitThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Short-term economic worries overshadow environmental, cyber concerns – report
- Staggering 90% of cyber risk uninsured
- Revealed – what's pushing global M&A insurance claims trends?
- Marsh McLennan signs up for UN-backed resilience initiative
- Aon announces establishment of Climate Advisory Council
- Revealed – multi-billion insurance price tag of Ida in one state aloneThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Revealed – how insurtech funding fared in Q3
- Revealed – the form of cyber attack on the rise
- Extreme weather events leave Australians exhausted and unprepared – Allianz
- WBN links up with Zurich for resilience
- Generali, Crawford in global cyber tie-up
- GEICO to face class action lawsuitThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, Howden UK & Ireland CEO Carl Shuker breaks down the stages of his insurance career - and reveals why culture is king.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Marsh reveals how much global commercial insurance rates are rising
- Climate group requests reinsurers drop coal, oil and gas
- Improving the insurance experience for small businesses owners
- Entegral launches app-based vehicle claims triage software
- How seriously are Americans and Canadians about their cyber exposures? – Chubb report
- China's general insurance sector to surpass US$300 billion in 2026These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Multiple independent studies have reached the same conclusion: flooding causes more destruction than any other natural disaster. In the latest episode of IB Talk, we chat with Munich Re’s Serena Garrahan, inland flood product manager, and James Rehbit, cat modeling team lead.
“We have to learn to live with the peril,” Rehbit shares in the podcast. “There will always be fires and there is always going to be flooding, but the models can show ways to better prepare ourselves for these events when they do occur.”
Rehbit and Garrahan reveal the most recent strides being made in flood modeling, the future of flood insurance, and how Munich Re will be at the forefront of developing innovative flood risk solutions, making it possible for insurers to provide more sophisticated products and options to consumers.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Hurricane Fiona insured damages at $660 million – CatIQ
- Floods unlikely to trigger catastrophe reinsurance cover for insurers – S&P
- Allianz breaks down sustainability of auto insurance
- Revealed - how confident are US insurance CEOs about the future?
- Nature-based solutions could be critical to energy transition – Zurich
- Managing generation differences in the workplaceThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this podcast, IBA Talk chats with Jeff Arnold from RightSure on how the insurance industry can compete with other industries to recruit, hire and train the brightest candidates. Jeff dives into workplace generational differences and viewpoints in the industry, how you can retain your key staff, the role of tech in today’s corporate environment, and strategies to improve employee wellbeing.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Aon, Lloyd's report calls insurance to act to build Ukraine resilience
- Hurricane Ian losses could hit $74 billion – RMS
- Canadian insurers consider storm surge insurance following Hurricane Fiona
- BOM warns of increased flooding risk in long-range forecast
- ICNZ reveals steep losses from August's extreme weather
- FM Global launches new products to mitigate climate risks
- Allianz completes major acquisition
- Insurance brokers stressed, anxious, and overwhelmedThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In the latest IB Talk podcast, Arch Insurance’s Jamie Schibuk, brokerage executive vice president, professional liability and cyber, and Rich Gatz, vice president, cyber claims, will discuss common misconceptions about cyber claims and how the market can dispel these. Find out how the cyber insurance marketplace is evolving, and how Arch's position in it also evolves and grows.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Hurricane Ian: Estimated insurance losses revealed
- Lloyd’s network reset amid fear of cyber breach
- S&P delves into Australian banks' cyber exposure
- Aon strengthens reputational risk analytics capabilities
- Global mergers and acquisitions performance rebounded in the third quarter
- Lemonade enters UK insurance market via Aviva partnershipThese stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In this #IBTalk episode, SRG's group CEO discusses the key traits that differentiate a strong culture
Cyber threats of all sizes and across varying industries are continually evolving, and are a severe risk for businesses.
In this episode of IB Talk, Travelers' cyber lead, Chris McMurray, and senior risk management consultant for cyber, James Doswell, explore cyber threats in detail. They share expert tips on security steps clients can take to mitigate cybersecurity risks. In addition, with the legal and regulatory environment potentially daunting for some businesses, they will explore what you need to know and what to do in the event of a cyberattack.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
In the latest episode of IB Talk, Jeff Sutton, senior vice president of sales and marketing, will introduce you to Markel’s very own code and culture, providing invaluable takeaways on how you can also create sustainable, long-term solutions, and infuse the employee experience with authenticity and belonging.
Gain expert insight on:
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The importance of stepping away & recharging in the midst of a constantly ‘on’ society
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Planning for forever, long-term and sustainable solutions
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Sutton also discusses how Markel is prioritizing diversity & inclusion: ‘How do we make sure we are creating opportunities throughout the industry for people who historically have not had those opportunities?’
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Revealed – average annual insured catastrophe losses price tag
- Hurricane Ian hits Florida while Canadian insurers count the cost of Fiona
- Global broker launches new Airport Risk Index
- How cloud computing can boost insurers' cyber-resilience
- US-headquartered MGA Resilience expands into the UK
- Australian regulator offers update on massive insurance remediation
These stories and more on the Insurance Business website.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
The surplus lines market is designed for innovation, so it's not surprising that it's seeing growth in a time of rapidly developing technologies and emerging risks. Emerging and complex risks are often not well-covered with standard risk management solutions, making them good opportunities for the wholesale, specialty, and surplus lines industry.
In this episode, IB Talk chats with Bryan Clark, president of Gorst & Compass Insurance, and Dave Obenauer, CEO of CRC Group, as they address how the market is well-suited to current conditions and what kind of growth they're seeing.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow on Apple Podcasts, Spotify or Stitcher.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- September hurricane activity heats up
- Revealed – Impacts of above-average rainfall increase on insurance premiums
- Liberty Mutual teams up to produce insurance product for Sony
- Keeping talent in the industry
- Berkshire Hathaway Specialty Insurance expands further in Europe
- Acrisure Re expands corporate advisory division into North America
These stories and more on the Insurance Business website.
In this episode, Gari Gono, programme director - claims at INSTANDA, explores the practical examples of using cloud computing, the real problems insurers can solve with cloud, and practical steps to get started. Find out how this technology can optimise your business and improve the customer experience with a cloud-based solution.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Munich Re on the scale of insurance market challenges
- Cyber incidents – new report delves into the extent of the threat
- Crypto insurer expands reach to Asia Pacific
- US commercial insurance prices up in Q2 – WTW report
- AXA's reforestation programme takes root
- Are your DE&I programs worth recognizing?
These stories and more on the Insurance Business website.
In this episode, IBC chats with Ruth Stewart and Michael Brennan of CNA Canada about the current state of the life science market, what the future looks like for clinical trials across Canada, and how risk control can help reduce the risk of claims in this sector. Learn how insurance brokers can help with documentation, approval processes, and risk mitigation.
E-commerce accounts for trillions of dollars in consumer spending, meaning more packages than ever are traveling via containership, air, or land. However, the effects of the pandemic have disrupted the global supply chain that supports the e-commerce and traditional trade markets. IBA chats with Falvey Insurance Group COO Jack Falvey on how e-commerce deliveries and processes factor into insurance. Learn the different coverages that can help mitigate present and future supply chain risks.
In this episode, we chat with Jason Conkin, Executive Vice President, E&S Casualty at Arch Insurance, on the current state of the wholesale insurance marketplace, how the COVID-19 pandemic impacted this very relationship-driven part of the market, and what’s next for Arch Insurance in the E&S marketplace.
Gain insight into:
- Attracting, building, and retaining strong market relationships
- Navigating pandemic challenges through digital and technical innovation
In this #IBTalk episode, executive chairman of the Clear Group, Howard Lickens, shares insights from his life in insurance broking and his perspective on what's next for the profession.
In this episode, IB Talk chats with Martyn Mathews, senior director, personal and commercial lines, of LexisNexis Risk Solutions, on the SME and e-trade market, zooming in on the current pressures the SME market faces and the high costs of running a business, and how this leads to fraud – particularly opportunistic fraud. Learn how Commercial PreQuote from LexisNexis® Risk Solutions helps solve the data enrichment problem in the market, protecting it from potential fraud risk. More than ever, due diligence is a requirement for all commercial insurance brokers and having the right tools to access accurate data in real-time to deliver a stronger customer experience.
In this #IBTalk episode, CCIB's MD Debbie Airey shares some of the incredible stories she has amassed as a broker serving the agricultural community.
In this #IBTalk episode, Broadway Insurance Broker's director of private clients Eleanor Moore digs deep into what's happening in the private clients space - and why professionalism forms an essential string to a broker's bow.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Global reinsurance capital down, says Gallagher Re report
- Reinsurance market coming close to a "tipping point"
- Aon introduces strategy and technology group
- ACORD Solutions Group introduces new user portal for ADEPT platform
- Lloyd's publishes H1 2022 results
These stories and more on the Insurance Business website.
In this episode of IBA Talk, Anshuman Prasad, Global Head of Risk Analytics at CRISIL - an S&P company that advises and implements risk management programs for insurance companies - explains the various governance practices emerging when it comes to model risk management, something that CRISIL anticipates will be a major challenge for insurance companies in the coming months and years.
In this #IBTalk episode, Aston Lark Ireland's CEO Robert Kennedy shares insights into his journey through the insurance profession and what the future holds in store for his team as part of Howden.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Shock as AXA Insurance admits staging fake Tesla battery fire
- Flooding and other water risks could cause US$5.6trn loss by 2050
- Reinsurers shy away from natural catastrophe risks
- Live events boom anticipated, as well as rise of new related risks – AGCS report
- Lloyd's new cyber mandate spurs "grey area" fears
These stories and more on the Insurance Business website.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Underwriting performance stays steady among global reinsurers – report
- Marsh launches insurance facility for hydrogen energy projects
- Ukrainian grain insurance facility obtains first placement
- Which employee benefits attract and retain talent?
These stories and more on the Insurance Business website.
In this #IBTalk episode, MD of Pyke, Smith & Cutler, Philippa Cutler reveals what's still misunderstood about the insurance proposition.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Reinsurers shift away from property catastrophe risks
- Catastrophic 'megaflood' more likely to hit California – report
- WTW reports on developments in cyber insurance market
- A culture of collaboration – what it takes to stand out from the pack
These stories and more on the Insurance Business website.
Are you wanting to stand out from the competition in the MGA/MGU marketplace?
The top strategies are revealed in IBA’s latest podcast episode, as we meet with Gallagher Bassett’s carrier practice managing director, Joe Berrios, and GB Specialty’s managing director, Rob Blasio, to discuss the three biggest claims challenges facing MGA/MGU businesses today.
Learn how to achieve successful outcomes now - and in the future.
Liked this episode of IB Talk? Don’t miss upcoming episodes, as well as a weekly news roundup from across the globe – just be sure to follow us on Apple Podcasts, Spotify or Stitcher.
More brokers are connecting to the mainstream quotes, and binding platforms as more insurers like Blue Zebra provide support for these platforms.
In this episode, IB Talks chats with Mark Polglase, Chief Underwriting Officer for SMEs at Blue Zebra, on the current challenges facing brokers’ quoting and binding business in the SME space and what innovations are available in the market to help them address these issues.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Challenging times for the insuretech market, Gallagher RE tells Insurance Business
- AIG, Zurich Insurance Group, and Munich Re among industry's quarterly results
- FM Global to allocate first-of-its-kind climate resilience credit
- Record wet July for New Zealand
- General insurance business in Australia faces challenges, KPMG says
These stories and more on the Insurance Business website.
Fresh out of university, Jonathan Frost’s first job was with the construction team of a major brokerage. More than twenty years later he’s still in construction insurance as director of Bellrock Broking in Sydney. He’s also regarded as their construction and development insurance expert. In this edition of IB Talk Frost reflects on two decades of challenges and changes in the construction sector, from the dramatic collapse of HIH Insurance through to the insurance implications of the industry’s current battles with flooding disasters.
Insurance Business brings you a weekly news roundup from across the global insurance industry including:
- Poor claims experiences could put up to $170 billion of insurance premiums at risk in the next five years
- Swiss Re report highlights $35 billion in insured losses from natural catastrophes in the first half of 2022
- How the insurance industry is mitigating the 'great resignation'
- Global commercial insurance prices have started moderating according to Marsh
- America's oldest network of independent insurance agents & brokers partners with IB's Hall of Fame
In this episode, IB Talk chats with CNA Canada’s Luke Sampson, underwriting specialist - manufacturing industry lead, and Barry Martin, senior risk control consultant, on the state of the manufacturing market, emerging industry trends, and major takeaways from the pandemic. Learn about the rise of intelligent manufacturing, how brokers can help address claims issues with their clients, and pain points of the broker-underwriter relationship when it comes to the manufacturing sector.
What does a hard PI market mean for brokers? And what will it mean when the market softens? What are the common mistakes made when it comes to applying and securing PI coverage?
In this episode, IB Talk chats with James Graham, Deputy Head of PI and Cyber at Travelers Europe, on the conversations and questions that are needed to ensure the best PI coverage for legal clients. Learn about where the PI market currently stands in the market cycle, top emerging risks from clients, and the practicalities of solicitors’ PI.
Olga Collins is CEO of the Worldwide Broker Network (WBN). This puts her in charge of the largest independent broker network in the world with members in more than 100 countries. In this edition of IB Talk, Collins discussed the challenges facing brokers around the world. She talked about the evolving sophistication of client needs and using risk management tools and creative solutions to deal with insurance coverage issues. Collins also gave her view on broker commissions.
IB Talk - How shifts in the manufacturing segments lead to new lessons learned by IB Talk
In this #IBTalk episode, executive chairman of the Clear Group, Howard Lickens, shares insights from his life in insurance broking - and his perspective on what's next for the profession.
In this episode, IB Talk chats with Martyn Mathews, senior director, personal and commercial lines, of LexisNexis Risk Solutions, on the SME and e-trade market, zooming in on the current pressures the SME market faces and the high costs of running a business, and how this leads to fraud – particularly opportunistic fraud. Learn how Commercial PreQuote from LexisNexis® Risk Solutions helps solve the data enrichment problem in the market, protecting it from potential fraud risk. More than ever, due diligence is a requirement for all commercial insurance brokers and having the right tools to access accurate data in real-time to deliver a stronger customer experience.
In this episode, IBC chats with Ruth Stewart and Michael Brennan of CNA Canada about the current state of the life science market, what the future looks like for clinical trials across Canada, and how risk control can help reduce the risk of claims in this sector. Learn how insurance brokers can help with documentation, approval processes, and risk mitigation.
One year ago, Phil Kewin stepped into his role as CEO of NIBA (National Insurance Brokers Association), the peak organization representing brokers. Since then, he’s helped bring in a new Insurance Brokers Code of Practice and just delivered a submission to the government’s Quality of Advice Review. In this edition of IB Talk Kewin discussed the transparency that’s vital to the new Code. He also detailed the ongoing struggle to educate the government about the role of brokers and how commissions guarantee brokers’ livelihoods and ensure the valuable advice they give is affordable.
E-commerce accounts for trillions of dollars in consumer spending, meaning more packages than ever are traveling via containership, air, or land. However, the effects of the pandemic have disrupted the global supply chain that supports the e-commerce and traditional trade markets. IBA chats with Falvey Insurance Group COO Jack Falvey on how e-commerce deliveries and processes factor into insurance. Learn the different coverages that can help mitigate present and future supply chain risks.
In this #IBTalk episode, CCIB's MD Debbie Airey shares some of the incredible stories she has amassed as a broker serving the agricultural community.
In this episode, we chat with Jason Conkin, Executive Vice President, E&S Casualty at Arch Insurance, on the current state of the wholesale insurance marketplace, how the COVID-19 pandemic impacted this very relationship-driven part of the market, and what’s next for Arch Insurance in the E&S marketplace.
Chris Mackinnon is regional head of Australia & New Zealand for Lloyd’s of London, the iconic British insurance market. With IB Talk, Mackinnon discussed Lloyd’s unique position in the Australian insurance industry and how the insurer dealt with the impacts of Brexit. He also shared details from six generations of his Lloyd’s family history and why he’s one of the few people who never claims to have fallen into insurance.
In this #IBTalk episode, Broadway Insurance Broker's director of private clients Eleanor Moore digs deep into what's happening in the private clients space - and why professionalism forms an essential string to a broker's bow.
System orchestration has become a key focus for profitable firms looking to invest in change initiatives and improve operational efficiencies, with many insurance firms still wasting a great deal of money manually rekeying data between systems that do not communicate. In this episode, we chat with Charles Taylor on how effective system orchestration can improve performance and lower expenses at every stage of the insurance value chain.
In this episode of IBTalk, we chat with Manchester Underwriting on the difficulties brokers face buying professional indemnity cover that meets their own requirements and those of the FCA – all while the PI market hardens and COVID-19 issues continue to rise. Understand the challenges coming from regulation and the change in working practices post-COVID 19.
Brent Lehmann is a broker for WTW but in his spare time he’s a career adviser. The WTW general manager of Commercial and Affinity helps AFL footballers and other sporting professionals transition to successful post-playing day careers. With IB Talk, Lehmann shared insights from more than two decades in the insurance industry. He also discussed his appreciation for technology and the marriage that can exist between brokers and the world of high tech.
In this episode, we chat with Liberty Mutual Canada president Rob Marsh about what it takes to become a successful industry leader in an incredibly dynamic environment. Marsh shares his thoughts on building the right company culture, key insurance trends, and what’s in store for Liberty.
In this #IBTalk episode, WTW’s global head of M&A Amanda Scott shares tips from her own leadership journey and discusses the need for diverse voices across the insurance sector.
One of the key issues facing the insurance industry – and the Canadian business landscape – is the unequal gender balance at executive level. In this episode, IB Talk dives into what barriers still persist within the industry to getting more women around P&C executive board tables, how to overcome these challenges, and actionable steps towards a more inclusive future.
Looking back at 2021, it’s been a challenging time in marine insurance with climate change’s impact and a wave of supply chain issues. In this episode, #IBTalk dives into the biggest challenges of the marine space, effective strategies to enhance risk management, and the product innovations to look forward to this year. Sponsor CNA shares success stories from customers who have faced big challenges with climate and CAT-related losses.
CoreLogic has reported that more than 14.5 million homes were impacted to some degree by natural catastrophes in 2021 alone. In this episode, IB Talk chats with CoreLogic to take a closer look at defining resilience and risk mitigations. Find out how insurers and lenders can leverage the latest technologies and work cross-functionally to better understand this risk, protect homeowners, and enable faster recovery times.
Steadfast, the largest broker network in Australia and New Zealand, recently held their annual convention in Adelaide. CEO and co-founder Robert Kelly is a renowned industry heavyweight and straight talker. Before the big Adelaide event, Kelly sat down with IB Talk to discuss his career. It all started more than 50 years ago after a business trip to the Pacific islands. As he describes it: “I came back and resigned and said, ‘I’m an insurance broker!’”. Kelly also talked about insurers’ digital transformations and how the climate change issue is impacting aviation. Listen to find out more.
The Hartford’s Global Specialty leaders discuss market trends, portfolio growth, sales excellence, and the importance of strong partner relationships.
Surina Nath talks to Goose Insurance CEO Dejan Mirkovic about career success, insurtech development strategies, and his plans for 2022
Jon Winsbury is Gallagher Bassett’s executive vice president of the international division. Winsbury discusses a range of topics including the industry’s approach to catastrophes, the role of brokers and ESG. NB: interview recorded before the Feb/March floods that hit Australia’s east coast.
Powered by artificial intelligence and machine learning, RATEGUARD grows and learns from every user interaction, and so does its ability to provide better results for everyone who uses it. In this episode, find out how to effectively save money on your insurance premiums through Rightsure’s new platform.
In this episode, #IBTalk dives into how the PII market has evolved throughout the pandemic and key trends currently buffeting the sector, focusing on the difficulties brokers faced, the solutions available to brokers, and how underwriters are looking at risks differently.
Mercer’s co-head of US Insurance, Greg Halagan and Chris Tschida, chat to IBA about a “quasi-revolution” in insurance investing and how insurers are re-evaluating their portfolio strategies and liquidity needs.
Insurance leader opens up about personal challenges, co-founding The Stigma Company, and normalizing conversations about mental illness.
In this episode, IBA chats to USI Insurance Services’ Douglas O’Brien, national practice division manager for Casualty & Alternative Risk Solutions, and Andrew Doherty, national executive and professional risk solutions practice leader, about what’s in store for casualty lines, cyber, and directors & officers insurance after multiple years of hard market conditions.
Prue Willsford, CEO of ANZIIF, the Australian and New Zealand Institute of Insurance and Finance, shares her thoughts on industry education issues and the biggest challenges facing the insurance world in 2022.
CEO explains the importance of diversity in insurance and how to foster a healthy corporate culture
Insurance and risk management brokerage firms are experiencing exponential growth. For Canada-based firm Navacord, talent and culture have become top priorities in the face of rapid expansion. In this episode, we discuss talent recruitment strategies with Kristin Coulombe, Senior Vice President of HR at Navacord, Chris Huebner, President and CEO of Lloyd Sadd and Navacord Broker Partner, Chris Miller, Chief Operating Officer at Lloyd Sadd, and Patty McNeil, Vice President at Jones DesLauriers, another Navacord broker partner.
In this episode, we chat with André Symes, Co-CEO of insurance software giant Genasys, on where the insurtech sector is headed in 2022. Find out the key developments that have made 2021 a landmark year for insurtech as we deep dive into the failures and successes of the market, and learn how to nudge businesses into using tech to improve their services.
In this episode, we chat with Edward Ashby, global head of distribution at AXIS Insurance, to discuss the importance of building durable, trusted partnerships for navigating new and emerging risks in an increasingly complex and dynamic marketplace. Discover how commercial insurance distribution is evolving and the importance of identifying new pathways to growth in the wholesale marketplace.
In this episode, we chat with Tracey Sharis, senior vice president at Liberty Mutual Global Risk Solutions North America Programs, and colleague Bryan Marks, programs distribution director, to discuss key trends in the programs market today. Find out what is driving significant growth in the market and how program providers can set themselves apart in a crowded marketplace.
Increased threats and changing ransom payments continue to loom over cyberspace. In this episode, we chat with Lisa Farr, cyber underwriter at Travelers, and Troy Johnson, regional sales director at Towergate Insurance on ransomware as a service (raas), other key changes sweeping cyberspace, and what the recent rate increases mean for the future of cyber insurance.
In this episode, we take a deep dive into cyber insurance and the outlook of the current hard market, with expert insights from Dave Firstenberg, chief underwriting officer at HSB, and Roman Itskovich, co-founder and chief risk officer at Cyber MGA At-Bay.
In this episode, we chat with Matthew Turack, Group President of Insurance at CAA Club Group, on how CAA has emerged as a top employer while experiencing significant growth in gross written premium. Find out how CAA positioned itself for success and how the company’s strong culture translates over to its associates. Diana Isaza, Supervisor of Insurance Services, joins Turack to share her insights.
The risk landscape for Canadian businesses has changed drastically in the wake of the COVID-19 pandemic, and leaders today are scrambling to keep up with evolving risks. In this episode, we chat with Severio Pacini, Vice President of Risk Control at CNA, and Matthew Adair, Risk Control Consultant, on the key considerations that will help business leaders manage disruptive incidents regardless of how, when, and where they occur.
In this episode, IB Talk chats with Martyn Mathews, Senior Director at LexisNexis Risk Solutions, on data and its potential to unlock the commercial market. Find out the key differences in the availability and use of data between the personal and commercial lines market, and the critical role data plays in rapidly evolving markets. Commercial brokers can now get a better, more accurate understanding of the risk they are pricing and passing to their insurer panel with a refined quotation journey.
Insurtech has allowed more efficient ways for companies to offer products to consumers, however, new technology can also cause unforeseen setbacks when integration goes wrong. In this episode, we chat with Jeff Arnold, President of independent insurance agency Rightsure, on how firms can best introduce new tech into their organization and embrace the changes that they bring.
SME insurance is a fast-paced environment that is influenced by technology, new methods of distribution, and product design--and importantly, by shifts in client needs.
In this episode, we chat with David Perry, Managing Director of FSB Insurance Service and Jonathan Forster, SME Distribution Director of Travelers Europe, on the new expectations and requirements of SME businesses. Deep dive into new purchasing behaviors and the drive to digitization, and explore the impact of COVID-19 on SME insurance.
What does it mean to own and operate a franchise? In this episode, learn about the modern franchise sector, what sets a franchise insurance brokerage apart from other market offerings, and why the Coversure franchise model presents a unique opportunity for the experienced insurance professional to take their career to the next level.
Brokers and insurers are traversing a turbulent market, but these challenges also pose prime opportunities. In this episode, we chat with Craig Malford, Senior Technology Development Underwriter at Travelers, on whatmakes a technology business wording specialist, and how they can help brokers navigate new challenges.
Steve Robinson, national cyber practice leader, RPS, delves into supply chain risks, ransomware, how the market has developed and his own career
The construction space has faced a number of critical challenges in recent years. How can the market overcome these issues and move the industry forward? In this episode, we chat with a team of experts from Axis on how to build a sustainable future for the construction market. Learn about the key issues in the construction space from recent years, current problems in the market today, and how a sustainable approach can increase deductibles and raise rates in the future.
Increasingly extreme weather and climate events have challenged the insurance market to be more proactice. In this episode, we chat with Curtis McDonald, Senior Product Manager, CoreLogic, about how insurers are using forensic technology to improve their disaster response efforts, and how the industry can better prepare for future catastrophes.
With years of catastrophic losses and a hardening property market, insurance agents are struggling to find coverage for clients with real estate investment properties. Moreover, with such specific insurance needs, agents lack confidence in choosing the best approach. In this episode, Shawn Woedl discusses how the unique needs of real estate investors led to the development of the REInsurePro program, how it has evolved to meet changing market conditions, and how P&C agents can take advantage of this program to help grow their business.
Mediator and arbitrator at JAMS, Rebekah Ratliff, explains the issues the industry needs to focus on
Insurance brokers are facing the most difficult conditions in the history of the PII market. The insurance space is in the middle of a transition to a hard market, with rate increases and cover restrictions creating tough changes for brokers to confront. In this episode, we chat with MGB Insurance Brokers to learn how the market arrived at its current state and the impact of the COVID-19 pandemic. Learn more about the challenges that brokers face, how underwriters approach risks in a soft and hard market, and the solutions available to brokers today.
The surplus lines market was able to grow substantially despite negative economic growth in 2020. As the economy continues to gain momentum, what can organizations expect for the industry in 2021? In this episode, we chat with WSIA President, Davis Moore, Immediate Past President Bryan Sanders, and Executive Director Brady Kelley on the wholesale specialty and service lines market. Learn about the state of E & S, the importance of wholesale distribution systems for retail agents and brokers, and gain insights from the WSIA team on emerging industry trends.
What challenges do flood insurance professionals face today? In this episode, we take an in-depth look into flood insurance with Louie Vatrt, Vice President at Engineered Property, and Senior Risk Control Consultant Markham Sandulak. Learn about the state of the flood insurance market in Canada, flood risk management practices across the country, how technology is changingthe field, and the impact of climate change.
CEO explains how CFC Underwriting was formed, its growth and the important role of data in the business
After a year filled with uncertainty, what do today’s insurance challenges look like for the private equity and real estate investment spaces—and how are firms adapting to these new concerns? In this episode, we chat with Nadia Bagijn, head of the Financial Institutions with Travelers, and Steve Ellis, Investment Management Insurance Specialist at Howden Insurance. Learn about the key challenges that private equity and real estate investment firms are facing considering the COVID-19 pandemic, and what opportunities brokers should look toward.
Insurance shoppers often start their journey online, and want to buy from insurers they know, like, and trust. The tools used to manage the selling process speak volumes about your agency. Today, customers want a seamless modern experience. The most successful insurance agencies understand this and leverage technology to forge long-lasting relationships with their clients. In this episode, we chat with industry expert Brady Polansky, Vice President of Agency Relationships at EZLYNX, as he discusses automation tools to help agencies build strong relationships with their clients and use technology to win, serve and keep clients.
In this episode we chat with specialty insurance experts Jackie Detablan, Vice President in Specialty with CNA, and Elena Speckovich, Specialty Claims Manager with CNA. Learn what E&O policies are intended to cover, understand the dynamics of E&O claims, and hear about the current state of the E&O market and the effects of COVID-19.
Listen now as Accenture senior managing director Kenneth Saldanha explains how to look beyond your core business
For insurance agents, staying in a comfort zone, whether it’s life insurance, property casualty, commercial or specialty, can make business sense in the short term, but what can the long term limitations be? In this episode, we are joined by a panel of independent agents to explore how an ability gap can create a revenue gap--and how agents can and should avoid this.
Rich Soja, global head of inland marine at AGCS, talks driver shortages, claims changes, opera and more
Digital solutions have transformed the insurance industry--but how can professionals leverage the right types of insuretech to deliver a better client experience, improve the customer journey and win more business? To explore this, IBA is joined by founder and president of Rightsure Jeff Arnold.
Digital innovations are disrupting the market and creating unique opportunities for insurers. In this episode, Leonard Tan, country manager for Singapore at Outsystems, discusses the steps insurers can follow to digitize, and how to get ahead of the latest tech trends in the industry.
ICNZ chief executive Tim Grafton addresses the criticisms insurers have faced, how they can do the 'right thing', and his own political background
Internationally renowned author Michele Wucker explains concepts such as risk empathy and the risk fingerprint
Jennifer Schipf, Global Chief Underwriting Officer - Fine Art & Specie at AXA XL, joins us to discuss the evolving landscape
Teaser: Dale Hansen, CEO of Austbrokers Coast to Coast, shares his thoughts on how brokers can improve, as well as why women make better brokers than men
The CEO of Sedgwick International on how the pandemic has impacted claims handling and how a disaster shaped his career
The chief executive officer of Gallagher Aerospace on how the market was impacted and where it goes from here
In this timely episode, IBA sits down with wholesale insurance leaders to discuss how excess and surplus lines have fared in 2020 and what this means for the year ahead. From the Covid-19 pandemic to other market drivers like catastrophic weather, social inflation and economic uncertainty, how has the marketplace been impacted and what opportunites have been created for the excess & surplus lines business?
If you want to know how to attract Gen Z to the industry, how about asking them? In this edition we talk to Presence Plumb, of the It Starts with Action podcast, on her remarkable fight with anorexia and alopecia and how the industry can reach young people.
There are some key principles of persuasion that could make all the difference to your sales volume
From financial fraud to email scams, to hacks and data privacy concerns, cybersecurity addresses a vast world of risks that are ever-evolving. Learn how insurers can best mitigate cyber threats and address the growing needs of their policyholders for personal protection in this conversation with cyber expert Matt Cullina, Director of Global Markets with CyberScout.
The high net worth market is undergoing significant change. To discuss this, IBA is joined by Orchid VP of Specialty High Net Worth Tim deRosa. Tim sheds light on the changing landscape of the insurance industry, from new entrants and technology, to continuous refinements to underwriting guidelines, and how insurance professionals can maximize opportunities in the complex high net worth space.
As the cyber risk landscape has evolved tremendously, so have incident response strategies. To stay ahead of attacks and costly losses, insurers must learn to better measure the cost of cyber threats. Learn how businesses can improve their approach to potential cyber threats by implementing intelligence-led recovery in this episode featuring cyber experts Adam Cottini and Eric Bodkin of Crowdstrike.
Amid COVID-19 many of us have lost sight of the imminent terror threat - but, as the CEO of Pool Re Julian Enoizi explains, there are plenty of risks to be wary of.
The cyber risk and insurance landscape is ever-evolving. In this episode, AXIS Insurance leaders Dan Trueman, Global Head of Cyber and Technology, and Max Perkins, Head of Strategy and Innovation for the Global Cyber and Technology Unit, will explore the biggest themes in cyber insurance today and give a nod to Cyber-security awareness month.
Company founder shares how to make yourself more visible and how to deal with stomach-churning clients
In this episode, IB Talk sits down with Laird Rixford, CEO of ITC, to talk about the impact of COVID-19 on the insurance industry and the strategic opportunities and challenges the pandemic is presenting. Listen in as we discuss how technology is the forefront of the response to the changing insurance landscape, and how digital solutions can help insurers understand client behavior to improve customer experience.
Does insurance have a race problem? And what can be done to make workplaces genuinely inclusive? Find out what this insurance leader has to say
Hear the incredible personal story of this CEO as she shares tips on mental health wellness
The COVID-19 pandemic and a hard market have combined to hit brokers' businesses - but there ways to turn the situation into an opportunity as this brokerage president explains
In this episode, IBA Talk sits down with the team at ITC to discuss digital solutions that can help improve customer experiences and relationships with insurance agents. Today’s clients are looking for convenience and trust. And, while technology cannot replace relationships with clients, this episode discusses how it can help build and support them.
Insurance industry leader outlines how the right investments can achieve superior outcomes - and where to focus those investments.
IB sits down to discuss proven sales strategies with Ryan Dohrn of Sales Training World.
From broker transparency, to the impact of the COVID-19 pandemic, this renowned leader casts his eye over the current insurance landscape.
In this episode, IBA sits down with Dr. Tom Jeffery, senior hazard scientist for CoreLogic Spatial Solutions, to discuss the threat of the incoming wildfire season, and the compounding concerns of the COVID-19 pandemic that make wildfire preparation and response more complex and difficult.
In the latest IB Talk we get to the bottom of the business interruption controversy on the back of the COVID-19 pandemic, how it has impacted clients and where the industry should go from here.
How can insurance companies do the right thing on diversity, inclusion and well being? A globally renowned thought leader sets the record straight
It's time for insurance to boost its conduct and culture - but how is it done? Do broker commissions need to go? How big an issue is transparency? Katrina Shanks, CEO of Financial Advice New Zealand, gives us her thoughts
How can insurance improve its image problem over trust? Prue Willsford, CEO of ANZIIF, explains as she delves into her career and being a woman at the top of a region's insurance industry.
While it has become the norm, working remotely presents different threats to employee safety than those experienced in the workplace.
Offering employees to work from home can enhance productivity, but companies must understand their responsibilities and obligations as an employer of offsite employees.
In this episode, AmTrust’s Matt Zender discusses the evolving remote work environment, risks employees working remotely face, and how businesses can make remote work environments safer.
We all know diversity is an issue in the insurance sector, but why is it important and should companies consider positive discrimination? We talk to the Insurance Cultural Awareness Network's Kishan Mangat
What role does the broker play in the modern insurance market and how can they overcome the challenges they face? We talk to BIBA CEO Steve White, and even challenge his music knowledge with a pop quiz
What lessons can insurance learn from the coronavirus pandemic? The CEO of the London & International Insurance Brokers’ Association explains whether the industry could have been better prepared and where it goes from here.
Business continuity planning as it relates to workers' compensation is critical, especially during the current coronavirus outbreak.
Safety National's Matt McDonough discusses what risk managers should focus on in a business continuity plan, how businesses can ensure they're not introducing new exposures as they adjust operations, what key components to include in a business continuity plan, and more, giving businesses a 360-degree view on planning for crises.
Brokers and insurers - Here's how to make a strategic plan. CEO of Marsh Commercial Anthony Gruppo offers his guidance to keep your business on track and reveals some simple ways to achieve prosperity.
Cyber insurance is changing rapidly to meet demands of emerging cyber risks. The challenge many insurance professionals face is how keep pace and drive website traffic for this ever-evolving insurance product. Join ITC CEO Laird Rixford in this episode as he discusses SEO strategy on driving online traffic for cyber insurance.
From floods in the UK, to wildfires in Canada, to hurricanes in the US, earthquakes in NZ and bushfires in Australia, Kieran Rigby, global president, claims solutions, at Crawford & Company has seen it all. Now he shares how brokers can react to a surge in natural catastrophes and prepare their own businesses accordingly.
From Lego to insurance - Zurich's Conny Kalcher talks about her personal journey and what the industry has to learn from innovators in others markets.
The Managing Editor of Insurance Business sits down with Jason Groves, Global Director of Media Relations at Marsh and Chair of the Dive In Festival, to discuss his career trajectory, how the Dive In Festival was formed and his own personal experiences with discrimination in the insurance industry.
Online shopping is more in demand now than ever. As auto insurance shopping goes virtual, what is the role of the agent? In this episode, Stuart Ganis of ITC sits down with IBA to discuss shifts in consumer behavior, the digitization of auto insurance shopping and, importantly, how agents must adapt in order to competitively offer a positive virtual customer experience to maintain growth.
In this episode, Insurance Business America sits down with Thomas Owens of CoreLogic to discuss the impact recent catastrophic events have had on insurance providers and their customers' experience.
Tom sheds light on why more scrutiny is needed to avoid commercial property under-insurance and premium leakage. and shares strategies for delivering a positive customer experience throughout the process of insuring property against catastrophic events.
CoreLogic is offering opinions on this podcast for informational purposes only. Responses represent opinions and do not necessarily reflect the views of CoreLogic
In this episode presented by Ironshore, we sit down with Lainie Dorneker, President, Ironhealth, to cover the fast-evolving healthcare landscape, looking at consolidation in the healthcare business, the growing presence of technology, consumerism and the shift towards value-based care, and liability claim trends.
There's been a cyber breach--what are the crucial next steps?
In this final installment of the cyber series, we sit down with Tyler O'Connor of CRC Insurance and Amanda Harvey of Wilson Elser to discuss best practices of breach response, from getting your clients up and running again to meeting the regulatory requirements.
Considering the complexity of cyber risks and the coverage needs of each client, it's clear that one size does not fit all when it comes to insurance.
In this third installment of the cyber risk series, we're joined by Brian Thornton, President and CEO of ProWriters, as he discusses cyber policy innovations available, and how brokers and agents can navigate the current market to negotiate the best possible coverage for their clients.
You know the cyber risk landscape is rapidly evolving, so how can your clients best be protected against cyber threats?
In this second installment of the cyber risk series, IBA sits down with the team at CyberCube to discuss risk mitigation best practices and how you as an insurance professional can position your clients ahead of cyber perils.
As cyber criminals become more sophisticated, the risks your clients face are increasingly complex. In this first installment of the IBA Talk cyber series, IBA is joined by Shawn Ram of Coalition as the two discuss key risks of the cyber landscape, and what insurance professionals need to be aware of to protect their clients from cyber attacks, breaches, ransomware and more.