Cisco Podcast Network: Recent Episodes
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The Cisco Podcast Network is a collective of podcasts from across Cisco spanning technology to culture and everything in between. Hear from Cisco customers, partners, and Cisco insiders on the topics that matter most to you. Email us with your feedback and suggestions. Discover your favorite playlists today!
Episode 37 kicks off Cisco Tech Stories' fourth season with a highlights reel of the best episodes from the past three years. Hosts Nico and Tristan revisit standout interviews and mini‑series, sharing short snippets that cover troubleshooting adventures, accessibility and disability in networking, eBPF, quantum computing, CCIE stories, cruise‑ship deployments and more.Listeners get a concise tour of the podcast’s top picks, practical lessons from Cisco engineers, and an invitation to suggest future guests or topics.
Jeff Schultz joins Jeetu Patel to delve into the evolution of the Cisco Portfolio and how this focus on critical business outcomes for the AI era is delivering real results for the ecosystem.
Jeetu and Anurag Dhingra explore the transformation of physical infrastructure and intelligent software as the foundation for the workplace. As the nature of work continues to evolve, the demand for environments that are both seamless and secure has never been higher.
is not a strategy. Host: Eric Knipp, SVP and GM, Cisco Customer Experience (CX) Americas Guests: Bhaskar Jayakrishnan, SVP of Engineering, Cisco Customer Experience (CX) Dr. Lydia Chilton, Associate Professor of Computer Science, Columbia University Sam Charrington, Host of the TWIML AI Podcast Srini Namineni, SVP and Chief Automation Officer, Cisco Learn more about Cisco Customer Experience: read our blogs and visit Cisco.com
As enterprise environments become increasingly distributed and complex, the volume of telemetry data has outpaced human capacity to analyze it. This has been future compounded by the challenges of tokenomics. Jeetu Patel sits down with the founders of Galileo to discuss how we are moving beyond passive dashboards toward a future of autonomous, intelligent agents that can reason through system issues in real time.
Jeetu Patel and Guru Shenoy discuss the evolution of how Cisco is working with some of its largest and most innovative customers as they transform to address the challenges and opportunities of AI.
Jeetu Patel, Matt Caufield and DJ Sampath tackle the shift toward a landscape where AI agents are no longer just assisting humans but are actively executing critical security tasks. As these agents take on more autonomy, the traditional pillars of cybersecurity, particularly identity, must undergo a radical evolution to ensure that our automated defenses remain both powerful and trustworthy.
Jeetu Patel, Nick, and Mohammad delve into our custom silicon strategy. While many see networking as a software-driven game, we discuss why many of the most significant breakthroughs are happening at the physical layer. We explore how Cisco’s unique approach to co-designing silicon alongside our software and systems portfolio is creating a level of performance and efficiency that simply cannot be achieved with off-the-shelf components.
Jeetu Patel and Kamal Hathi dive into how the addition of Splunk to the Cisco family is about more than just portfolio expansion; it’s about providing our customers with the most comprehensive platform for security and observability in the industry. By breaking down the barriers between the network and the data that runs on it, our customers can operate with unprecedented speed, confidence, and clarity.
is fundamentally a networking challenge and how Cisco has evolved its portfolio to serve as backbone for the next generation of enterprise intelligence. By aligning our networking, compute, and security innovations, we are providing our customers with the foundation they need to move from experimentation to production at scale.
Jeetu and Anurag Dhingra explore the transformation of physical infrastructure and intelligent software as the foundation for the workplace. As the nature of work continues to evolve, the demand for environments that are both seamless and secure has never been higher.
Jeff Schultz joins Jeetu Patel to delve into the evolution of the Cisco Portfolio and how this focus on critical business outcomes for the AI era is delivering real results for the ecosystem.
This month on The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques are joined by Cisco software engineer João Costa to explore Andrej Karpathy’s GitHub Gist on the LLM wiki pattern concept. It imagines how Large Language Models can move beyond one-off chat sessions and help build a persistent, interconnected knowledge base that grows and improves over time.The conversation examines how an LLM wiki turns raw sources such as meeting transcripts, research papers, websites, and project notes into structured markdown pages with cross-links between related concepts, creating something closer to a living digital brain than a static document store. João explains how tools like Obsidian can provide a clear window into this knowledge graph, while the LLM acts as a scribe that summarizes, curates, connects, and updates information for personal productivity, software development, research, and collaborative work. The episode also highlights the importance of linting, the ongoing process of detecting contradictions, removing stale details, and reducing hallucinated information before it spreads through the wider knowledge base.A special thank you to Andrej Karpathy for developing and sharing his GitHub Gist. To explore the Gist yourself, visit this link: https://gist.github.com/karpathy/442a6bf555914893e9891c11519de94f
Welcome to another episode of 404 Script Not Found, where we start with sports betting, pivot to the emotional rollercoaster of a new fidget toy, and somehow land on the serious business of hiring.Ian and Kat dive into the wild world of corporate recruiting, where Ian admits he doesn’t read cover letters...Does anyone?We tackle the big questions: - Is it okay to use AI to write your resume? (Maybe, but don't be weird about it). - How do you handle an interview candidate who spends half the time talking about animal cruelty? (Hint: Don't be that guy). It’s a chaotic, honest, and surprisingly insightful look at how to get hired, how to hire, and how to survive the office without losing your mind. Join us for a deep dive into the human side of the job market, minus the corporate jargon.If you are interested in working at Cisco, check out the careers page: https://careers.cisco.com/global/en
This episode of Tech Unscripted explores how agentic AI, advanced networks like Wi‑Fi 7, and automation are transforming workplaces in higher education and live sports production.Leaders from Georgetown University and NBCUniversal discuss using AI to reduce administrative load, enable real‑time operational insights, ensure resilient low‑latency networks, and augment teams to deliver seamless global experiences for students, fans, and broadcast audiences.
AB sits down with Carrie Palin, Cisco’s Chief Marketing Officer, for a spirited conversation on a variety of topics, from her journey as a marketing leader across several tech giants, to the skills she looks for when building an incredible organization, to how AI is positively reshaping the marketing landscape and customer outcomes.
button is your enemy, and the deeply humbling truth that your meticulously crafted masterpiece will inevitably be outperformed by a random thought you typed out in thirty seconds.If you're on LinkedIn, this one is for you! If you liked the episode, give us a click: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-7edb32179e-item-d43da2dc1e-tab
AB joins Chef José Andrés and Brian Tippens for a powerful talk on food, disaster relief, and how technology helps World Central Kitchen deliver hope globally
What do law school, Monster.com, the San Francisco 49ers, Baby Spice on roller skates, and one accidental conversation with Cisco's CFO have in common?They're all part of the incredible stories behind Cisco's Sales Associate Program (CSAP).In this special panel episode, Jeff Edwards sits down with five CSAP alumni whose careers span more than two decades—from early hires in 2000 to entrepreneurs and senior Cisco executives today. Together, they share the funny moments, career-defining lessons, lifelong friendships, and surprising paths that all started with one opportunity.Whether you're just beginning your career or decades into it, this conversation is a powerful reminder that your greatest career asset isn't just what you know—it's who you grow alongside.🎧 Why listen?✅ Hear hilarious behind-the-scenes stories from CSAP's early days.✅ Discover why relationships—not titles—become your greatest career advantage.✅ Walk away with timeless career advice from leaders who've been there.One program. Five remarkable journeys. Countless lessons.Let's make Shift Happen. 🎙️
In this episode of Tech Unscripted Season 3, leaders Dr. José-Marie Griffiths and Dr. Kristina Johnson discuss how artificial intelligence is reshaping higher education across learning, research, and campus operations. They explore infrastructure needs like data modernization, emerging teaching and assessment methods, and the importance of interdisciplinary collaboration and ethics.The conversation highlights practical steps universities can take—such as building AI-ready data systems, encouraging transparency in AI use, and preparing students with adaptability and agent-based skills—while warning about widening institutional and student divides without equitable access.
This week, Sammy is back with Ian and Kat, which means the episode starts exactly where you’d expect: haircut commentary, a brief discussion about dating, and Kat casually considering a move to San Francisco by lunchtime. Somewhere in the middle of all that, they do eventually get to the actual topic: change management.Together, they unpack what it looks like to lead through change when everyone is trying their best, but no one has all the answers. Sammy talks about how to keep teams steady without pretending you know everything, Ian explains why he somehow remains annoyingly optimistic every time things get shaken up, and Kat asks the very fair question: what if you’re supposed to help people trust the process when you may not?It’s a conversation about uncertainty, leadership, and the delicate art of being calm and credible while internally maybe having just a tiny crisis of your own. If you’ve ever heard the words “organizational change” and immediately texted a coworker, this one’s for you.If you like the show, give us a click: https://www.cisco.com/site/us/en/solutions/small-business/index.html
What Great Leaders Do That Most People Never SeeThe best leaders aren't defined by what happens on stage—they're shaped by what happens behind the scenes.In this episode of Shift Happens, Samantha Ha shares lessons from decades spent alongside some of Cisco's most senior leaders. Through stories of trust, influence, and emotional intelligence, she reveals why the strongest leaders create calm under pressure, build authentic partnerships, and never stop seeing the people around them.🎧 Why listen?✅ Learn the hidden habits of exceptional leaders.✅ Discover why trust and relationships outperform titles.✅ Hear the leadership skills AI will never replace.Leadership isn't always loud. Sometimes, it's invisible. Let's make Shift Happen. #CiscoShiftHappensPodcast
This week starts with plans to see Damon Wayans Jr. (Coach, from New Girl) and somehow turns into a full therapy session about all the little ways technology can sometimes frustrate us a bit (even as two tech evangelists).Ian and Kat riff on the everyday tech frustrations that seem small until they absolutely are not—printers that still don’t work, painful guest Wi-Fi experiences, verification codes that take forever, streaming apps that somehow make watching TV harder, and the very specific betrayal of getting a “your order has shipped” email when all that’s actually happened is a label was created.Along the way, they talk about the weirdly exhausting parts of living online, from constant customer surveys to impossible CAPTCHA tests to the realization that sometimes the healthiest thing you can do is literally Brick your phone for a day. It’s part rant, part group chat, and very much one of those episodes where if you’ve ever muttered “why is this still so bad?” at a piece of technology, you’ll probably feel seen.If you like the show, since we didn't talk a whole lot of tech this week...give us a click: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-35d568e0ff-item-4bd7dc8124-tab
In today's episode, Cisco CX engineers and architects reveal how cruise ship networks are built and upgraded: everything from door locks and cameras to navigation and guest entertainment runs over the same segmented, secured infrastructure, and internet connectivity depends on intermittent satellite links so content must be stored locally. We follow a high‑stakes dry dock upgrade on a large cruise ship — with tight timelines, complex staging, and on‑the‑fly design changes to handle issues like NAT, multicast/PTP, MTU and firewall integration — and learn how planning, testing and rapid problem‑solving kept the ship sailing.
In this episode of Tech Unscripted host George Lewis talks with Terry Bankston (Delaware State University), Dr. Vicki Robinson (retired U.S. Department of Education), and T.J. Mercer (founder of Move In Day Mafia) about closing the digital divide at HBCUs and in surrounding communities.They explore pressing challenges—aging infrastructure, unreliable connectivity, disconnected cell plans, and lack of devices—and highlight solutions driven by partnerships: campus laptops and hotspots, living‑learning spaces, hands‑on volunteer support, and wraparound services that build stability.The discussion emphasizes measurable impacts like higher retention and graduation rates, increased student confidence and belonging, and how coordinated university‑community‑industry collaborations can scale digital inclusion and career readiness.
which introduces a novel time horizon metric to evaluate how autonomously AI agents can execute complex, multi-hour engineering projects.The discussion looks at the rapid evolution of these agents, highlighting the key finding that the fifty percent success time horizon is doubling every two hundred and seven days, while detailing how unbiased benchmarking environments like the Modular Public harness are used to evaluate frontier models alongside real-world complexities like the sixteen-item messiness factor, which significantly reduces agent success rates, and the critical need for human-in-the-loop oversight to combat context rot.A special thank you to the research team at Model Evaluation and Threat Research, who developed this paper. If you are interested in reading the paper yourself, please visit the link: https://arxiv.org/pdf/2503.14499
Infrastructure, Greg is leading the transformation of Circuit from a simple AI assistant into a full-scale enterprise AI platform—while tackling the realities of adoption, governance, cost, and change along the way.In this episode of Shift Happens, Greg shares what it really takes to move AI from hype to habit inside one of the world's largest technology companies.🎧 Why Listen?⚡ Learn how Cisco is scaling AI across the enterprise—not just experimenting with it👥 Discover why people, not technology, are often the biggest factor in AI success🚀 Hear what's next for agents, AI platforms, and the future of workWhether you're leading an AI strategy, supporting organizational change, or simply trying to make sense of where all of this is headed, this conversation is packed with practical insights from someone building the future in real time.The future of work is where humans drive the intent and AI does the rest. Let's make Shift Happen.
so we can finally understand how to wrangle our messy, cloud-first infrastructure. Whether you’re a seasoned tech wizard or just trying to survive the latest industry pivot, we’ve got plenty of laughs, unfiltered Vegas takes, and maybe a golf analogy. Tune in and get up to speed!Check out all the latest Cisco SMB solutions here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
Join AB for a candid conversation with AI luminaries Pascal Bornet and Sam Charrington. From the sci-fi films that sparked their early interest in tech to the strategic frameworks for mastering today's AI, this episode bridges the gap between high-level industry insight and the personal stories that shaped their careers. Discover how to move beyond the hype and truly harness the power of AI.
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official
This week starts with Ian having the kind of week that feels almost made up: his AC is out, the gym AC is out, the other gym AC is out, and somehow he is just supposed to act like everything is fine! While Kat is completely unbothered by the heat, Ian is very much not, which makes the transition into Wi-Fi 7 feel a little too on the nose.Once they get there, they talk through what Wi-Fi 7 actually means, why these upgrades keep happening, and how our internet has to keep up with the way we live now—more devices, more streaming, more AI, and more demand on the network all at once. Along the way, they end up reminiscing about dial-up internet, computer rooms, LimeWire, and the weird reality that we’re building faster and faster tech while also trying to find ways to use less of it. Ian breaks down Wi-Fi 7 in the simplest terms possible, Kat asks the questions everyone else is probably also wondering, and somewhere in the middle of it all, the whole thing turns into a very relatable conversation about how much modern life depends on being connected.Check out networking solutions for Cisco SMBs (and keep the show funded) here: https://www.cisco.com/site/us/en/solutions/small-business/networking/index.html
AB sits down with Ammar Maraqa, Cisco’s Chief Strategy Officer, to discuss topics such as turning an acquisition into a competitive advantage, fostering an agile and customer-centric culture, aligning business cases with long-term innovation goals to drive real value, and much more.
—sure, Ian, we know you're golfing) to sit down with Bryan Bedford, Cisco’s Director of US Commercial Sports, Media, and Entertainment. Bryan shares his hilarious journey from college football coach to tech leader, why massive sports brands actually have tiny IT teams, and how Cisco, NVIDIA, and Splunk are teaming up to build the biometric, hyper-personalized stadium of the future. Plus, Kat teaches a tech executive how to use the 'Do Not Disturb' button.If you want to see what that tech looks like in action, click here: https://www.cisco.com/site/us/en/solutions/industries/sports-media-entertainment/index.html#tabs-9da71fbd27-item-1288c79d71-tab
Is AI breaking our data centers? We explore the power, cooling, and sustainability crisis with experts from Devoteam and Dutch Air Traffic Control. Discover how to navigate the AI era responsibly on this episode of Tech Unscripted.
Thirty-five years ago, there was no AI, no cloud, no smartphones—and no contract.Just a handshake.In this special episode of Shift Happens, Jeff Edwards sits down with John Van Der Vyver (NTT DATA) and Tony Meredith (Cisco) to explore one of the most successful and enduring partnerships in technology.What started with a handshake in South Africa grew into a global relationship spanning 50 countries, serving 75% of the Fortune Global 100, and helping customers navigate every major technology shift—from networking and the internet era to sustainability, AI, energy, and beyond.But this isn't a story about revenue, contracts, or transactions.It's a story about trust. About showing up when things get hard. About taking risks together, solving problems that matter, and building a partnership that has thrived through 35 years of relentless change.Why Listen?🤝 The handshake that started it all — and the principles that turned a simple promise into a 35-year global partnership.🌍 Real stories of innovation and impact — from saving rhinos through Connected Conservation to tackling the next generation of AI and energy challenges.🚀 Lessons every leader can use — on trust, vulnerability, resilience, and why the strongest partnerships are built long before they're tested.Thirty-five years later, the technology has changed. The world has changed. But the foundation remains the same: Trust. Partnership. People. Let's Make Shift Happen.
In this episode, we interview Sheikh Habeebul Haq who is the first visually impaired engineer to ever pass the CCIE exam. He didn't ask for accomodations to pass his CCIE, he developped them and took the actual legit exam over two days. And what about you ?what's your excuse for not being a CCIE ? :-)
which evaluates how different AI architectures analyze complex smartphone behavioral data to predict future mental health states.The discussion delves into the intricacies of forecasting mental health changes using five years of data from the College Experience Sensing dataset, highlighting how deep learning models, particularly transformer architectures, outperform traditional machine learning and Large Language Models by effectively leveraging personalized user behavior to identify subtle anomalies that could signal declining mental health, while also addressing the challenges of data imbalance and the inherent limitations of LLMs in processing high-dimensional, non-textual temporal sequences.A special thank you to the researchers from The Singapore University of Technology and Design, that developed this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/pdf/2601.03603
This week’s episode starts with Ian’s birthday, a conversation about fitness age that quickly goes off the rails, and the very real realization that getting older is, honestly, kind of rude.From there, Kat and Ian dive into something they’ve both been curious about lately: Claude.Kat recently switched from ChatGPT and shares what’s actually been useful so far — from using Claude to organize her week and sort through newsletters to helping her think through work and spot gaps in her ideas. Along the way, they get into the bigger question underneath all of it: how do you use AI in a way that’s genuinely helpful, not just flashy? And when does knowing how to prompt well start to feel like a real skill in its own right?Want to learn about how Cisco is powering AI, check that out here: https://www.cisco.com/site/us/en/solutions/artificial-intelligence/index.html
Learn how experts are using AI, SASE, and data analytics to build a future-proof hybrid workplace. This Tech Unscripted episode explores how to balance technology, security, and the human element to create a truly productive workspace.
and why understanding the specific business problem is the only way to build a successful AI strategy. Whether you are looking to optimize your infrastructure or navigate the complexities of AI governance, this episode provides the practical context needed to stay ahead in an ever-changing technological landscape.
magic that blocks 99% of attacks, and why that extra verification step is actually your best friend, not a nuisance. Plus, Ian drops some secret lore about his past life building cybersecurity programs.Get your MFA ready, and let’s get into it!Check out Cisco's cybersecurity solutions (like MFA) for SMBs here: https://www.cisco.com/site/us/en/solutions/small-business/security/index.html
In this special edition Talking Shift episode, host Jeff Edwards sits down with executive coach and NewLeaf Partners International co-founder Sam Barcus — the trusted advisor behind many of Cisco’s most influential leaders.But this conversation is bigger than leadership coaching. It’s about the invisible ceilings that hold ambitious people back… the difference between performing and simply looking performative… and why the best leaders train more like elite athletes than corporate executives.From his early days at Texas Instruments and Price Waterhouse to helping shape consultative selling at IBM during one of the biggest transformations in tech history, Sam shares the experiences that shaped his coaching philosophy — one built on awareness, authenticity, curiosity, and relentless growth.Along the way, Jeff and Sam unpack:🔥 Why high performers often become their own biggest obstacle🧠 The power of a personal “brand promise” — and how it changes the way you show up⚡ Why “what got you here won’t get you there” has never been more true in the age of AI🤖 What executives are really wrestling with right now as AI reshapes work, leadership, and decision-making💡 Why recovery, reflection, and curiosity may be the ultimate competitive advantagesThis episode is thoughtful, deeply human, and filled with practical wisdom for anyone trying to grow into the next version of themselves — whether you lead a global organization or are simply figuring out your next move. We are Talking Shift to make shift happen.
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official
The Challenge: AI is fundamentally changing traffic patterns, operations, and customer expectations, exposing the limits of legacy network architectures built for static connectivity rather than intelligent, real-time automation. Service providers are now under pressure to scale AI-ready infrastructure, manage growing operational complexity, and deliver predictive, always-on customer experiences.The Solution: AI-ready networks require a new approach where the network becomes both the foundation for AI workloads and a rich source of real-time intelligence. In this Tech Talk on the Beyond the Fiber podcast, Jim Grubb explores how AI is driving autonomous operations, proactive assurance, and the transformation from reactive networks to intelligent, self-optimizing platforms.
We’re back to tech this week, and Ian and Kat are tackling a question that feels equal parts fascinating and mildly terrifying: how are bad actors using LLMs? From prompt injection attacks (Kat's really passionate about these) to phishing emails that sound way more convincing than they used to, they dig into the very real ways AI is changing the cybersecurity landscape—and why that matters for everyone (even you).Along the way, they get into their own AI habits, debate their LLMs of choice, and uncover the fact that Kat’s AI talks to her like a supportive best friend while Ian’s is… a little more buttoned up. They also talk through why these threats are getting harder to spot, how security teams are using AI too, and why good old-fashioned awareness still matters just as much as the technology.Spoiler: bad actors may be getting smarter, but your best defense is still a healthy dose of skepticism—and maybe reminding your parents not to click random Wells Fargo links.If you want to learn what products Cisco has to help with your own security set up, we got you covered: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml
AB sits down with Akshay Bhargava, Cisco's VP of Product Management, AI Software and Platform, to chat about AgenticOps, how Cisco is providing guardrails to keep AI safe, and the risks modern businesses face if they fail to adopt AI quickly.
Trust Officer, Security and Trust Organization. and Eric Wenger, Cisco's Senior Director, Technology Policy, Global Government Affairs, about how Cisco is revolutionizing product security by removing insecure protocols, updating defaults, and strengthening authentication across our portfolio.
In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques explore the evolving landscape of sentiment analysis with Cisco machine learning engineer Joan Rossello. The conversation centers on the research paper from Imperial College London, “FinDPO: Financial Sentiment Analysis for Algorithmic Trading Through Preference Optimization of LLMs,” which proposes a new way to train large language models to better interpret nuanced human language. By comparing output quality, this preference-based training improved generalization and helped models interpret complex financial language without relying on simple memorization. Additionally, the discussion explored how sentiment scores derived from model probabilities were used to rank companies based on the strength of their news coverage, yielding promising results. A special thank you to the team that developed this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/abs/2507.18417
In this episode of Shift Happens, Jeff Edwards sits down with Mario Castro, the executive leading Cisco's $2B+ AI Infrastructure business, for a candid conversation on what it really takes to build AI that works at enterprise scale.Everyone is talking about AI. Far fewer are prepared for what it actually demands.Mario breaks through the noise to explain why successful AI adoption has very little to do with flashy demos-and everything to do with infrastructure, security, readiness, and execution. From building what he calls a Secure AI Factory to helping organizations shift from experimentation to measurable outcomes, Mario shares the lessons leaders need now if they want to stay competitive.Why listen:🚀 The AI Readiness Gap - Mario explains why many organizations are still underprepared for enterprise AI and what separates the builders from the observers.🛡️ Why Secure AI Matters - Learn why infrastructure, trust, and security are becoming the non-negotiable foundation for every serious AI strategy.📈 From Experiment to Impact - Hear how businesses can move beyond AI pilots and start driving real operational and revenue value.Mario also shares the leadership framework that has guided him through every major technology shift of the last three decades: Listen. Learn. Act. Measure. Celebrate. It's practical, proven, and especially relevant as organizations navigate today's AI acceleration.Because AI isn't just about moving fast-it's about building something that lasts. Let's Make Shift Happen.
by William Vanderbloemen, exploring what it truly means to be a unicorn at work—the rare, top-performing individual who goes beyond their job description. Ian and Kat unpack several of the habits that set unicorns apart, such as being highly responsive (even when you don’t have all the answers). The hosts share candid stories from their own experiences, including the importance of seeking feedback, building relationships, and staying curious. Along the way, they discuss how trust and communication underpin many of these traits and reflect on the balance between work ethic and personal priorities. Expect plenty of laughs, real-world examples, and the usual commentary from Ian’s dogs. Whether you’re aiming to level up your leadership skills or just curious about what makes a unicorn tick, this episode will help you stand out without trying too hard.As always...give us a click: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-b27a5c1e52-tab
In this episode, we interview Marcos Hernandez who tell us about the Isovalent products and integration. From Live Protect, to Cilium which allows kubernetes container networking with the same level of abstraction, mobility and security as fabric networking.
but actually addresses cybersecurity and scalability needs. Learn how to solve the problems of today while preparing for the future.
In this episode of Shift Happens, Jeff Edwards sits down with Kevin Brown, VP of Partner Management at Insight, to unpack what it really takes to build durable partnerships in one of the most disruptive moments in IT history. With a career shaped by crisis management at RSA, ecosystem design at Vectra, and years of deep collaboration with Cisco, Kevin shares why trust—not transactions—is still the ultimate differentiator. From his candid perspective on The Cisco 360 Partner Program to Insight’s bold pivot toward becoming an AI-first solutions integrator, this conversation explores how the best partners are shifting from simply moving product to architecting long-term business outcomes. Along the way, Kevin reveals his practical framework for evaluating partner investments, why “human APIs” matter more than automated portals, and how Cisco + Insight may be sitting on one of the biggest growth opportunities in modern IT—if they execute it right.Why Listen:•🚀 Hear how top partners are evaluating AI, data readiness, and ecosystem bets—and why the old fulfillment model is no longer enough. •🤝 Learn why foundational trust and the “Batphone” still matter in an era obsessed with automation, tickets, and digital workflows. •💡 Get Kevin Brown’s real-world playbook for doubling partner growth by focusing on outcomes, human infrastructure, and long-term customer success. Shift Happens is where partner strategy, leadership perspective, and industry transformation collide—because in tech, standing still is never an option. Let’s make Shift Happen
Kat is back, and immediately finds a mystery pair of sunglasses to derail us. Ian then somehow turns seeing 11:11 into a segue about emotional intelligence. It’s a chaotic start.Then we get into what we actually meant to talk about: why emotional intelligence matters at work, and how much of it comes down to self-awareness. Kat brings MBA-class receipts, Ian reflects on how badly young-20s Ian handled feedback, and together they unpack the biases that shape how we lead, hire, and work with other people.From the halo effect and similarity bias to a live on-air diagnosis of Ian’s fundamental attribution error, this episode is equal parts leadership conversation, workplace reality check, and accidental therapy session.Spoiler: emotional intelligence won’t solve everything, but it can make you a lot better at your job.If you liked this, like us, or just enjoy Cisco...check us out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official
to co-hosting, while Ian reflects on his own early-career lessons and the realization that if you don't ask, you simply won't get.Beyond the banter, we dive deep into the tactical side of career growth. We’re breaking down how to research your worth, why you should never be the first to drop a number, and the secret power of the pause. Whether you’re staring down a new job offer or prepping for a promotion cycle, we’re sharing the strategies—and the stories—to help you stop leaving money on the table.While we miss Kat this week, you won't want to miss this one. Tune in now!
The Challenge: Service Providers are facing a dual pressure: exploding bandwidth demands from AI/ML workloads and the critical need to reduce cost-per-bit. Traditional hub-and-spoke architectures can no longer keep up. Francis will pull back the curtain on how Lumen is transforming its metro and long-haul networks using Cisco Routed Optical Networking.In this session, we will explore:•Architectural Evolution: Moving from legacy transport to a converged, flat IP+Optical layer.•Scaling for AI: How Lumen is deploying 400G/800G to support massive Data Center Interconnect (DCI) demands.•Operational Efficiency: Practical insights on automating multi-layer provisioning to speed up time-to-service.
20 years. One company. Zero shortcuts.In this episode of Shift Happens, Jeff Edwards sits down with Amy Bahlo who didn’t join Cisco for the brand—she joined for a September start date so she could spend one more summer at a camp that mattered to her. Two decades later, she’s leading one of Cisco’s most strategic global partnerships, driving $80M in co-sell with Microsoft and now scaling that motion globally with Google.This episode isn’t just about big numbers—it’s about what actually builds a career that lasts.Amy gets real about the moments that didn’t go her way—and why missing a role she knew was hers became the catalyst for something bigger 💥 rethink setbacks. She shares how owning outcomes, seeking hard feedback, and staying relentlessly coachable became her edge 🚀 grow faster (and smarter). And she breaks down how co-sell and cloud marketplaces are opening entirely new paths to win 🌱 tap into where the real growth is happening.Her mindset is simple—and powerful: it’s not about the peak, it’s about the rebound.
How are Mercy Ships and Milton Keynes Hospital using data collection to transform accessing health? In this episode of Tech Unscripted, we explore the future of Tech for Healthcare and its role in improving global patient outcomes. Join us as we sit down with Grady Nichols from Mercy Ships and Ollie Chandler from Milton Keynes University Hospital to discuss how cutting-edge technology is bridging the gap in underserved regions and optimizing clinical decision-making.
Happy (belated) one-year anniversary to the pod! To celebrate, Ian is looking forward to reliving 2016 with The Chainsmokers at Cisco Live, and Kat is building an army of AI agents to do her job for her. We're breaking down the actual difference between a regular chatbot and an autonomous AI agent, and debating whether outsourcing your life to a virtual Board of Directors makes you lazy or just a genius. From setting up agents in Webex's AI Agent Studio to managing your new digital employees, we have your AI strategy covered (we think).Guys...it's been a year. If you haven't given us a click, this is your sign: https://www.cisco.com/site/us/en/solutions/small-business/index.html
In the latest episode of Shift Happens, Jeff sits down with Gary Wolfson, Director of Global Partner Communities at Cisco, for a behind-the-scenes look at what it really took to co-design The Cisco 360 Partner Program—not just in theory, but in practice.This isn’t just a story about partner programs—it’s a masterclass in trust.Gary breaks down the difference between listening and hearing (and why partners know instantly which one you’re doing), and introduces a simple but powerful framework: listen → interpret → act → be accountable. Sounds simple… until you try to do it at global scale, across thousands of partners, in the middle of massive change.What unfolds is a story of courage, vulnerability, and consistency—where trust wasn’t built through words, but through action, rhythm, and follow-through. From early skepticism in Dublin to confidence at Partner Summit, this episode captures the real shift: when feedback stops being a checkbox and becomes your identity.Why listen:•🎯 Learn the 3-part framework that turns feedback into real action (and trust) •🤝 Understand why “listening vs. hearing” is the difference between credibility… and noise •🚀 See how co-design, done right, becomes a true competitive differentiator—not just a buzzwordLet’s make shift happen #CiscoShiftHappensPodcast
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/@theinternetreport_official
We jump right in by asking a deceptively simple question: do you have a personal brand, and if so...what is it? That quickly turns into Kat and Ian accidentally hyping each other up, questioning their professional identities, and landing on the idea that being good at work starts with being a good human.Ian explains why he’s sending out 360 feedback surveys “because he’s insecure,” while Kat defends her commitment to being on time (something Ian can't comment on...)Then we get into actual tips: how personal brands are built day by day. From accountability and consistency to perception and reputation, this episode is all about how people experience you at work — and why that matters more than ever in a virtual world.If you found this insightful, funny, or just like us...give us a click to keep the show funded! https://www.cisco.com/site/us/en/solutions/small-business/index.html
In this episode, we interview Liz Rice, a contributor to eBPF. She tells us what this technology means for the linux kernel but also for future security app, for kernel observability and last but not least for container networking. A technology so good it's even coming to Windows.
Unlock AI for Retail and Predictive data analytics success with Samsoe Samsoe and Cisco Meraki.In this episode of Tech Unscripted, Bryan Jones (SVP, Cisco) sits down with Simeon Solarsky, Head of IT and Operations at Samsoe Samsoe, to explore how to bridge the gap between online presence and brick-and-mortar stores. We dive deep into how leveraging Predictive data analytics and modern infrastructure like Wi-Fi 7 can turn IT from a cost center into a powerful engine for growth.
In this special edition of Shift Happens: Talking Shift, Jeff Edwards sits down with Ari Butler, founder of AB3 Communications, to unpack a powerful tension in today’s workplace: how you can be more productive than ever… and trusted less at the same time.From his roots in theater to advising leaders across companies like Cisco, Google Cloud, and Goldman Sachs, Ari brings a unique perspective: leadership isn’t just strategy—it’s a creative, performative act. And every interaction? It’s either building trust… or quietly eroding it.We explore what most leaders get wrong—focusing on what they want to say instead of what others need to hear—and why the best communicators don’t just inform… they move people to act.💡 Why Listen:•🤖 Close the AI trust gap—learn how to stay human in an AI-powered world •🎭 Rehearse vs. practice—unlock better outcomes by staying in “rehearsal mode” longer •🎯 Prepare for impact—shift from showcasing intelligence to driving real action If you’ve ever left a meeting thinking “that didn’t land…”—this conversation will change how you show up. Because in the end, it’s not just what you say… it’s how it lands.
A prompt from former guest Brad Oliver sparks this week’s conversation as Kat and Ian swap their favorite life hacks — from AI-powered routines to everyday habits that (mostly) keep things on track.Kat shares her go-to method for turning a packed morning into a time-blocked, lock-screen-ready game plan (truly, you should steal this), while Ian brings ideas on using AI as a personal coach for growth, productivity, and even wellness. They also get into practical strategies like the two-minute rule, quick-start momentum tricks, journaling habits, and small upgrades that make a big difference.Along the way, they touch on discipline, habit stacking, why being on time is harder than it should be (at least for Ian), and a simple relationship tip that can change how you show up for others.A mix of useful ideas, honest moments, and a few habits still in progress.Another life hack: buying Cisco products for your small or medium business. Check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-9da71fbd27-item-1288c79d71-tab
approach, exploring why human alignment remains the gold standard even as we automate evaluation processes. A special thank you to the teams at both The University of Waterloo and The University of Maryland, College Park, for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/pdf/2511.21662.
30 episodes… already?! 🎙️ And this one hits different.Jeff sits down with Stacy Betts—VP leading Splunk’s Americas Partner Sales—to unpack a career that spans from the early days of the internet to the frontlines of AI transformation. But this isn’t just about strategy or a $28B acquisition… it’s about leadership that lasts.From not knowing what the “internet” was in 1994 to helping shape one of Cisco’s most important moves, Stacy brings a rare perspective—and even rarer humility. Along the way, he shares unforgettable stories, powerful frameworks, and the kind of quotes you’ll carry with you long after the episode ends.And one idea you won’t forget: Who’s packing your parachute?Listen if you want to:🔍 Rethink leadership through the lens of purpose, gratitude, and action🤖 Understand where Cisco + Splunk + partners are headed in the AI era💟 Walk away with stories and frameworks you’ll actually use (and repeat)30 episodes in—and this is what it’s all about. Let’s make shift happen #CiscoShiftHappensPodcast
Security Group, to explore the crucial role security plays in the ever-changing AI landscape.
—balancing fitness, money, and sanity—and why sometimes, you just have to give yourself a break.Tune in for an episode full of personal anecdotes, leadership insights, and a reminder that even when things (or cars) get hit, the show must go on. Since we didn't talk (much) Cisco this week, PLEASE give us a click here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml
What does it really take to redesign one of the most influential partner programs in the tech industry?In this episode of Shift Happens, Jeff Edwards sits down with Brian Overmeyer, Director of Partner Strategy and Programs at Cisco, to go behind the scenes of The Cisco 360 Partner Program.With a background in industrial-organizational psychology and more than two decades shaping Cisco’s partner ecosystem, Brian shares how programs are more than incentives—they’re roadmaps that guide behavior, reward value, and help partners grow alongside Cisco.From the legacy of Cisco’s Gold program to a new model built around customer outcomes, platform value, and partner co-design, this conversation explores the strategy, complexity, and trust required to evolve a program that supports tens of thousands of partners around the world.Why listen:•🔧 The inside story behind The Cisco 360 Partner Program•🧠 How behavioral science shapes partner strategy and incentives•🤝 Why partner co-design was critical to getting this transformation rightAnd as always… let’s make shift happen. 🚀 #CiscoShiftHappensPodcast
Unified Networking Architecture: Find out how X-Haul consolidates fronthaul, midhaul, and backhaul into a single, software-defined transport platform, and enables seamless 5G deployment across diverse topologies. AI-Drive Automation and Optimization: Learn to reduce operational expenses by up to 40% while improving service reliability. Future-Ready Scalability: Dive deep into how this technology supports emerging applications requiring ultra-low latency and massive bandwidth.
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report- YouTube: https://www.youtube.com/@theinternetreport_official
Happy spring cleaning time! We're cleaning house with this episode. Enjoy some behind-the-scenes recordings from 404 over the last few months! If you haven’t already, and you want to keep these BTS episodes coming, check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html
Jeff Edwards sits down with Rebecca Leach—former Cisco and AppDynamics leader turned executive coach and founder of Growth Road, an executive coaching practice focused on helping leaders navigate change with clarity, confidence, and connection.After nearly two decades in tech leadership, Rebecca reached a pivotal moment: stay in the familiar rhythm of corporate success, or step into ambiguity and redefine what leadership—and identity—really meant.What followed wasn’t just a career transition. It became the foundation for Growth Road, where Rebecca now helps leaders grow through the same kinds of shifts she experienced herself.In this candid conversation, Rebecca shares the emotions behind leaving a long, successful corporate career, the courage it takes to embrace uncertainty, and the lessons leaders can carry forward when the path ahead isn’t clear.Why listen:•⚡ The hidden risk of tying your identity to your title•🔄 Why career growth isn’t always “up and to the right”•🧭 How leaders navigate ambiguity and reinvent themselvesIf you’ve ever faced a career crossroads—or wondered who you are beyond the role you hold—this conversation will resonate.
AB sits down with Tim Coogan, Cisco’s SVP, Global Partner Sales, for a fun chat about the important role partners play to drive positive business outcomes. From partnering in the AI era to the link between sales and partnerships, this informative conversation highlights why it’s critical for business to cultivate a powerful partner ecosystem.
CEO of Team Performance Institute, to unpack a simple truth: leadership isn’t about managing projects — it’s about developing people.Drawing on Jon’s background at the United States Naval Academy and in SEAL training, they explore why the most powerful leadership tool isn’t a strategy deck — it’s the 1:1 conversation.They break down why culture is built in personal interactions, why accountability strengthens relationships, and why performance follows connection.Why Listen🤝 Master the 1:1 as your most important leadership tool🧠 Prioritize people over tasks and watch performance rise🌱 Build trust daily through intentional conversationsIf you’re navigating big shifts, this conversation will reset how you think about leadership.Let’s make shift happen. Listen on Spotify – Apple Podcasts - Soundcloud
In this episode, we interview Jean Christophe Rode, principal engineer working in the IOS-XR engineering team. He also specalizes in SONIC support. He explains how this open source operating system is gaining ground and what are the difference with Cisco proprietary IOS-XR.No blue Hedgehogs are mentioned in this episode
Ian’s out, Carina’s in (for a week) — and somehow 404 is both nicer and more organized?In this week’s episode, Kat is joined by her best friend in marketing, Carina Barreto for a very real and relatable deep dive into life in field marketing. From partner strategy and demand gen to why events are way more than just catering and a PowerPoint, the two unpack what actually makes a customer say “yes” — and why experiential marketing is the way.They also get into the unspoken truth of the role: sales is your best friend (like, 80% of your calendar kind of best friend), the art of saying yes before you earn the right to say no, and how building internal advocates can make or break your success. Along the way, expect tangents on MBA survival, women-focused executive events, and the eternal question of what sounds better than just staying home?No Ian this week, but don’t worry — Kat and Carina still manage to get their jokes in just like he's there. If you like the show, give us a click to keep the funding coming: id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml
In the latest episode of the Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Cisco AI operations engineer James Tidd for a discussion on the world of small language models (SLMs) and the evolution of efficient AI inference. Together, they unravel the complexities behind “Fast Inference from Transformers via Speculative Decoding,” a groundbreaking paper from Google that explores how smaller draft models can speed up large language model predictions while maintaining accuracy. James shares his hands-on experience experimenting with the technique, leveraging knowledge distillation and speculative execution. The trio also discusses the potential of this approach to optimize AI, reduce power consumption and costs, and help businesses of all sizes get more out of existing hardware.A special thank you to Google’s AI team for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://research.google/blog/looking-back-at-speculative-decoding/.
Cisco SE Talks: AI in Manufacturing with Sentinel- Episode 8 is LIVE!In this episode of Cisco SE Talks, we dive deep into the practical applications of AI with many of our manufacturing customers. We’re thrilled to also bring in Bob Keblusek – Chief Innovation and Technology Office at Sentinel and Richard Sonnen, Director of AI Innovation and Matt LeMasters, Cisco SE as we talk through customer pain points and challenges specific to manufacturing and true partnership with Cisco. As part of the discussion – we also discuss how Cloud with AI can sometime be the easy button, but often comes with Security challenges and ultimate cost restraints. Join us for this jam-packed session – we’re Cisco SEs lead the way! Watch the full episode now: https://www.youtube.com/watch?v=UGoNjF93Mxo
AB sits down with Gordon Thomson, Cisco’s SVP EMEA Sales and EMEA President, for a great talk about The EMEA Moment, sovereign critical infrastructure, and how AI is a tool that is helping unlock human potential.
What does it really take to lead through massive change?In this special edition episode: Talking Shift, we explore the human side of transformation — in the middle of the biggest partner evolution in 25+ years: The Cisco 360 Partner Program.But this conversation goes deeper than programs. Jeff Edwards sits with Jon Sanchez, Founder and CEO of Team Performance Institute, to unpack… why change is so hard?Because it challenges identity.Because leaders move faster than their teams.Because we expect adoption without allowing the process.This episode is about failing forward, becoming a beginner again, and leading with empathy through uncertainty.🚀 Why listen?•A powerful lens on identity — and why change feels personal•Practical insight on guiding teams through transformation•A reminder that growth requires awareness, not perfectionIf you’re navigating change in your role, your team, or your business — this one’s for you.Let’s keep Talking Shift.
AB sits down with Zeus Kerravala, founder of ZK Research and a leading technology industry analyst, for a great conversation on the role analysts play in the world of tech, trends and innovations related to AI infrastructure, why the network is critical to AI workloads, and more.
Purpose Officer, discusses her 29-year Cisco journey and shares insights on AI’s workplace impact.
CX Chief Architect, discusses real AI adoption challenges/opportunities, and why Cisco is the trusted AI partner for businesses.
Kat enters her MBA era and quickly learns that going back to school with a full-time job is less glow-up and more calendar Tetris, midnight accounting homework, and life choices made over coffee and mild panic. We get into the real reason she chose to go back to school, and the career pivot logic before the conversation turns to time management, burnout, and the very real kitchen-counter study sessions.Kat shares insights into the cost (financial and other...), tradeoffs, and the networking perks of being in an executive program. Ian does his best to avoid sounding like Michael Scott as he asks questions throughout.An honest, slightly chaotic look at balancing work, school, and real life—plus why going back to class hits differently when you actually chose to be there. If you like the show, and want us to keep our jobs, give us a click here: https://www.cisco.com/site/us/en/solutions/small-business/index.htmlThanks, Kowalski!
What if the real competitive advantage isn’t the technology—but the story you tell about it?In this episode of Shift Happens, Jeff Edwards sits down with Jason Marks, CEO of Techrategy and LEAD Above, to explore why storytelling—not specs—is what actually wins in tech. From simplifying complex platforms to making AI readiness feel practical (not risky), this conversation breaks down how the One Cisco story drives clarity, trust, and better outcomes when it’s told well.💡 Why listen:•🎯 Outcomes beat features—here’s how that changes buying decisions•🧠 The right story de-risks AI and future investments•💰 Partners win bigger, more durable deals with a cohesive platform narrativeIf you sell, design, or influence technology decisions, this episode shows how to turn complexity into clarity—and stories into results.
We’re talking “managing up” today—yes, that elusive art of keeping your boss in the loop (without sounding like you’re bragging or, you know, a robot). Kat and Ian break down what it really means to make your boss’s life easier, from running those infamous one-on-ones to knowing when to say “no, but here’s a solution.” Along the way, we tackle the big questions: Can a yellow sweater actually help you survive February? Is it possible to be strategic and human? And why is it so hard to talk about your own wins without feeling icky?Spoiler: We don’t have it all figured out, but we’ve got stories, hacks, and plenty of self-deprecating humor (plus a cameo from Ian’s dogs).If you haven’t already, and you want to keep these half-baked insights coming, check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report- YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw
Partner Marketing at Cisco, to unpack a core belief behind The Cisco 360 Partner Program: stop marketing to people and start talking with them. From simplifying how partners go to market, to increasing velocity with less friction, to turning marketing into a true force multiplier, this episode gets real about what actually drives pipeline and long-term customer value.Why listen:• How The Cisco 360 Partner Program shifts marketing from campaigns to human connection• What it really takes to move partner marketing from good to great—with speed and simplicity• How partners can amplify differentiation, generate pipeline, and prove real business impactReady to make Shift Happen?
Ian and Kat are back and talking things they think they are better at than they actually are...both skiing and the Microsoft Office Suite. From concatenating cells in Excel to creating works of art in PowerPoint, we delve into the products that every single person in the corporate world uses every day and where are our gaps are.Ian gives tricks to help fake it until you make it in Excel, Kat may be the world's foremost Word user (at least in her own mind), and they both then brag about flex their PowerPoint and OneNote skills. We then talk about how AI is being integrated into everyday tools, AND even talk about how Microsoft Teams runs on Cisco's collaboration endpoints (have to keep the bosses happy with the product pitch)! Also, you should just use Webex. It's the best. And secure. If you want to learn more about Webex, check it out here: www.webex.com
What if growth isn’t the problem—revenue quality is? This is the moment before the Shift. Jeff Edwards sat down with John Roger, Founder and Managing Partner of Southern Technology Partners, around the holidays to break down the real economics behind partner success. From recurring revenue and managed services to lifecycle engagement and the Cisco 360 Partner Program – on the heels of its launch, this episode gets straight to what actually drives predictable, durable profitability.Why listen 👇•💰 Why not all revenue is created equal—and what to prioritize instead•🔁 How recurring services reduce risk and fuel long-term growth•📈 What top partners do differently to scale without chaosLess theory. More truth. Real-world partner lessons you can act on now to make Shift Happen!
In this episode , Tristan takes us through a tour of what Cisco is doing to make all network devices more secure, not just the new products. Security concerns are not just about security vulnerabilities, your base configuration has the biggest impact actually ...Resilient Infrastructure overview: https://www.cisco.com/c/en/us/about/trust-center/resilient-infrastructure.html#~overview Feature Deprecation details: https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-resilient-infrastructure-feature-deprecation-and-removal-details.pdf Alternatives: https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-infrastructure-resilience-feature-removal-and-suggested-alternatives.pdf Additional links on threat landscape in 2026: https://blogs.cisco.com/news/doubling-down-on-resilient-infrastructure https://blog.talosintelligence.com/salt-typhoon-analysis/
Kat and Ian are back—and this time, they’ve brought in Steve Guillman, Cisco’s US Distribution Partner Sales Leader and the mastermind behind (joking) Cisco's new partner program, Cisco 360. Together, they unpack what partner programs are, why we should care and the buzz around Cisco’s big partner program update, tossing out the jargon and serving up the real story (we think).Curious why Cisco decided to revamp a 25-year-old program? Wondering if all this change is actually a good thing? Steve lays it all out—from why partners should care, to how Cisco 360 is designed to reward partners for the awesome work they’re already doing (yes, there’s a little math, but we promise it’s worth it).You’ll get honest takes, a couple of groan-worthy analogies (grocery stores, anyone?), and the kind of channel banter that only comes from years in the trenches. If you’ve ever wondered what really goes on behind the scenes with Cisco’s partner programs—or just want to hear someone explain this to Kat “like she's five”—this episode’s for you.Want to support the show (and keep the analogies coming)? Check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw
Every major transformation needs a backbone—and for Cisco partners, that backbone is the Partner Experience Platform (PXP).In this episode of Shift Happens, Jeff Edwards sits down with Patrick Heenan, leader of PXP strategy and development, to explore how Cisco is redefining partner experience through co-design, simplicity, and AI-powered insights—all in support of the Cisco 360 partner program.From turning complex data into clear actions to giving partners real-time visibility into growth, performance, and opportunity, this conversation shows how PXP is becoming the central intelligence platform for partner success.Why listen: •🤝 How co-design with partners is shaping PXP•📊 How data becomes insight—and insight becomes action•🤖 How AI is powering smarter, faster partner growth🎙️ Insight. Momentum. It’s time to make shift happen.
Ian and Kat finally let an actual expert onto the pod with their first external guest, technical recruiter Ann McCreight of Find Great People, for a wildly honest chat about AI in hiring, resumes that try way too hard, and why you absolutely should not list “English” as your programming language. Along the way, we cover keyword stuffing, Canva crimes, interview prep with robots, four-mile interview runs (??), and the shocking revelation that Ian’s old resume… isn’t that bad. Equal parts career advice and group therapy, this is the episode for you whether you are actively looking for a new job, or your resume is collecting virtual dust in a shared drive somewhere. If you came here to learn about Cisco SMB, we still got you here: cisco.com/content/cdc/login.html?referer=/site/us/en/solutions/small-business/index.html
In this month’s episode of The Cisco AI Insights Podcast, hosts Rafael Herrera and Sónia Marques welcome Giota Antonakaki, a Cisco leader in machine learning engineering, for an illuminating deep dive into a recent academic research shaping AI agent technology. Together, they unpack “The Illusion of Diminishing Returns: Measuring Long Horizon Execution in LLMs”, a paper challenging the common belief that scaling large language models (LLMs) results in only marginal gains. The conversation explores fresh concepts like “long horizon” and “self-conditioning,” revealing how even small improvements in LLM step accuracy can dramatically boost performance in complex, multi-step tasks. Giota breaks down the difference between planning, reasoning, and execution in LLMs, and why reasoning-focused models outperform even the largest standard LLMs for long-running AI agents. We also extend a special thank you to Akshit Sinha and his team of researchers for developing this month's paper. If you are interested in reading the paper yourself, please visit this link: https://arxiv.org/abs/2509.09677.
to partner identity - what had to change (and why it was uncomfortable)🤝 Co-design at scale: humility, trust, and partners shaping the outcome🚀 Durable growth decoded: simplicity, outcomes, and why this is only the beginningThis isn't about a program launch.It's about reinvention, trust, and building the future-together. 🔥
Ian and Kat are joined this week by their white whale, Ian's mentor and Cisco's Vice President of Global Channel Marketing and Mid-Market/SMB, Stephen Tessitore. Stephen is on a mission to mentor 100 new leaders (he's WELL on his way), and shares his insights with us on how to find a mentor, how to be a mentor and how to come prepared to get the most out of the relationship.Kat and Ian then spend the last 4 minutes roasting Ian for his Chipotle habits. Maybe something he can work on with a mentor?If you want to learn more about Cisco's solutions for small and medium businesses (which we definitely did not talk about this week), check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-35d568e0ff-item-4bd7dc8124-tab
What does it take to redesign a partner incentive program after more than 20 years—without losing trust, predictability, or momentum?In this episode of Shift Happens, host Jeff Edwards sits down with Fred Farges, Senior Director of Cisco’s Global Partner Incentive Program and a key architect of the Cisco 360 Partner Program, to unpack one of the most significant transformations in Cisco’s partner ecosystem.They explore how market forces like AI, subscription-based revenue, and customer adoption are reshaping partner profitability—and why Cisco made the decision to co-design its future partner model with partners at global scale.This conversation covers:●Why legacy partner incentives had to evolve●How Cisco 360 balances innovation with predictability●What partners can expect at launch and beyond●The role of growth, adoption, and lifecycle in long-term successWhether you’re inside Cisco, part of the partner ecosystem, or leading change in enterprise technology, this episode offers a clear, candid look at how transformation happens.
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report - YouTube: https://www.youtube.com/channel/UCewXUwLMfn7Y69C6vGRVwyw
New year, new us? Probably not. But we ARE talking all things about resolutions - from Kat's witchiness and vision boards to Ian's list of goals we share our process and take a look back at our 2025 resolutions and year-over-year (YoY) improvements - including Ian drinking less soda...shock!We then dive into how to go about making good resolutions (~6:20 in) before devolving into Kat mocking Ian once again. Feels like this should be a resolution for her? Short and sweet this week! If one of your resolutions is to learn more about Cisco's solutions for small and medium businesses, check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
Emerging Technologies at EPlus, Zeki Yasar - Principal Architect focusing on AI and Jake Perakis, Cisco SE - as we talk through customer financial pain points and challenges, as they embark on their AI journey. We also take a deeper dive on how cloud with AI can sometimes be the easy button but comes with significant security challenges and cost restraints. Join us as Cisco SEs lead the way as Cisco re-defines the AI market transformation with our customers and partner! #Cisco #CiscoSE #CiscoEPlus #AI #SELed #CiscoAI #SETalks #CiscoSETalks
In this episode, Kristopher Gabrielsen, a CX Principal Engineer, is telling us about his most critical network down situations and high-profile cases. From healthcare to critical infrastructure, sometimes you really have only 30 minutes to fix a problem before lives are at stake or the president gets a call.
Kat and Ian are FRESH off of an AI training, but first we obviously have a couple detours: Kat's dad's fear of the government (he's okay); Oura ring might be selling our data (they still haven't); and the ocean (Ian's not about it.)After we cover the hard hitting news, Kat and Ian recap their AI training and (surprisingly) drop a little knowledge. Check out 11:06 for tips on how to structure prompts into your GPT and 13:51 for notes on creating parameters for responses. And finally, Ian educates Kat on the actual name of Cisco's AI Tool (yikes) 16:08. Learn more about Cisco's AI solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We’re talking cookies today – both kinds. Kat harkens back to her digital marketing days to share her knowledge on first- and third-party cookies, and more importantly why you keep getting asked to accept them when you visit a landing page. We also clear up if your phone is listening to you, and if the internet will get even better at predicting your buying decisions. We then spend the last 5 minutes going in-depth on cookies (the kind you eat). From our favorites, wildcards and how wild Oreos have gotten, we give a comprehensive breakdown of them all... Weigh in with your takes!If you haven’t already, and want to help us keep making sure this podcast gets funded, please check out Cisco’s solutions for small and medium businesses: https://www.cisco.com/site/us/en/solutions/small-business/index.html
In this episode, Venkat Kirishnamurthy, a principal Architect at Cisco, explains what are the ins and outs of designin an AI datacenter. How is it different from another datacenter ? What kind of scale are we talking about ? What is the throughput required to connect 1000 GPUs together ?Learn more about CX Services and how we can help you design your datacenter:https://www.cisco.com/site/us/en/services/index.html
dlsi=eab65c9ea39d4773 - SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Midmarket Sales Organization at Cisco to talk hobbies, work/life balance and fighting off burnout. You have to be able to bring your best self everyday, but how do you go about doing that?Just two bros talking life, love and pursuit of happiness. Truly an episode for the people. If you came for Cisco information...sorry, but click here so our boss doesn't fire us! id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml
We are joined by our producer extraordinaire, Alex Giroux the Associate Director of Brand and Customer Experience at Agital to talk all things marketing from the brain of an ad agency leader. From how direct mail is so cool that Kat keeps hers (but somehow is responsible enough to develop disposable camera pictures) to AI content creation, Alex has us covered on the latest and greatest marketing trends for both B2B and B2C. Whether you are in marketing or in business, this episode should resonate for you! And if it doesn't, you can just watch the YouTube with the sound off like Ian. If you enjoy the pod, and want to keep our bosses happy, please click here: https://www.cisco.com/site/us/en/solutions/small-business/index.html
dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
WHERE IS THE MONEY? The million dollar question that Kat and Ian cannot answer. Please leave a comment after minute 6 if you can answer this question for us. From here, your favorite duo hits the highlights on SMB pain points with marketing. From cost to time consumption, Kat and Ian debunk allll the myths for SMBs.AND if you're more interested in exactly what Cisco is selling, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
In this episode, Tim Szigeti, Distinguished Engineer talks to us about Quantum computing, the latest progresses and what are the potential impact and opportunities it creates. We also discuss what is Cisco doing in the Quantum field.
We're back with Sammy Brenner (Cisco's US Public Sector Sales Director, NBD) for part two! Usually sequels are worse than the original, but this one may be better! We dive RIGHT in to how to network at work, how to (and how not to) get referrals into jobs and how to grow your career from three people all in different stages of their career and journey. Grow where you are, even if you're old like Ian.If you want to apply (and hopefully interview) for a role at Cisco, we've got you covered: www.cisco.com/c/en/us/about/careers.htmlAlso, check out Sammy's podcast Meraki Unboxed here (after you listen to ours): https://community.meraki.com/t5/Meraki-Unboxed-Podcast/Episode-138-Converging-Forces-The-Next-Wave-in-Networking/ba-p/283068
dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Golden minds and golden interview tips this week, as Ian and Kat are joined by Cisco's US Public Sector Sales Director Sammy Brenner for all her best interview tips (after we get through talking supplements and subscriptions...bear with us)!Sammy shares her career journey (starting at 5:10 in) before we segue into into interview icks, tips and best practices (7:17 in). From being dressing for success to not using the interview to rant about animal rights, we've got you covered. Bottom line: you've got to play the game!Sammy WILL be back for a part 2, so stay tuned!If you want to apply (and hopefully interview) for a role at Cisco, we've got you covered: https://www.cisco.com/c/en/us/about/careers.htmlAlso, check out Sammy's podcast Meraki Unboxed here (after you listen to ours): https://open.spotify.com/show/3ahh6qHnNoYvCBSYBJMZX1?si=22ee47049d664d8a
Kat's on the road, and in a haunted hotel...which begs the question: do you believe in ghosts?We segue (beautifully) into talking about the cloud at 5:05 into the episode if the ethereal doesn't do it for you. From dispelling common myths to highlighting benefits for small businesses, we've got you covered. We all use it every day, possibly without knowing it. Kat even makes this about Cisco at 15:20 and we highlight what role Cisco plays in the cloud.If you're interested what Cisco has in terms of cloud networking, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
: AI Services delivered by Cisco and Presidio. Joining me on this episode, we’re thrilled to bring in Michael Byrne (VP, Solution Strategy), Aaron Kierpaul (SE and AI Champion, Presidio) and Gilbert Rivera (Solutions Architect Manager, Presidio) as we break down the powerful Cisco + Presidio partnership and share proven strategies for overcoming the early challenges of AI adoption.As part of the episode, we talk through where customers are beginning their AI journey, addressing common pain points, and what it takes to drive real results with AI with security top of mind.Watch the episode on Cisco's YouTube Channel:https://www.youtube.com/watch?v=PsvlXxdnVZA
looks like across security, networking, cloud, and AI Cisco 360 Partner Program empowers a thriving ecosystem where all partners can grow 🌐 Bold beginnings. Clear direction. Shared success. Let's make shift happen. 🔥
Backend-related outages were somewhat of a theme during the first half of 2025 and this trend seems to be continuing.In recent weeks, we’ve seen several service disruptions that appeared connected to backend issues, affecting organizations including a social media platform, an Australian bank, and a major airline. These incidents offer valuable insights into the typical characteristics of backend outages and strategies for spotting them.Tune in now to hear more about these events and the distinct anatomy of a backend outage.———CHAPTERS00:00 Intro01:01 About Backend Outages04:18 Anthropic’s Claude Outage08:44 Service Disruption12:54 Alaska Airlines Outage14:17 Commonwealth Bank Outage15:42 Gong Service Disruption17:25 Outage Trends: By the Numbers19:43 Get in Touch———Explore Anthropic’s Claude outage and the Alaska Airlines outage further in the ThousandEyes platform (no login required): - Claude: https://acshghvfamioplwqigifrycvlsqesoxb.share.thousandeyes.com- Alaska Airlines: https://annocixygjjriicwjupcporbjqblgkym.share.thousandeyes.com/For additional insights, check out the links below:- The Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit??utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep6_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Kat and Ian are BACK! To the US, to work, to 404. This episode starts with a quick (?) debrief on both of their travels - our hosts were having a delayed Euro Summer, if you will. Kat asks Ian if he won the Berlin marathon, and Ian inquires about Swiss weddings. If you were hoping for a bit more educational content, head to the very end where the two tease a discussion on events marketing, and as always, you can find all the Cisco knowledge you'd ever want right here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
What does it take to build durable growth in a $5.4 trillion tech market? 💡In this episode, Jeff Edwards sits down with Gwendolyn Brantley, Cisco’s Director of Software & Service Sales for the Americas Partner Organization, to explore how AI, ecosystem partnerships, and premium services are reshaping the way customers buy, consume, and renew technology.🎙️ Key takeaways:• How AI and complexity are redefining customer expectations• Why “meeting customers where they are” demands an ecosystem mindset• The role of the Cisco 360 Partner Program in driving durable, recurring growth• Why adoption accountability and premium services create happier customers• Gwendolyn’s leadership superpower: The Connector 🕸️If you lead teams, work with partners, or thrive on turning market shifts into opportunity—this one’s for you.👉 Listen now and make shift happen.
The AI landscape is akin to the Wild West right now. There are so many solutions on the market, and it can be hard for SMBs to know which ones are secure and which can best support their internal systems. Many SMBs need an experienced guide that can navigate this rapidly evolving industry. I'm joined by Dustin Holub, Director of Solutions Architecture at Technology Group Solutions, a Cisco Partner. He helps us cut through the noise by dispelling common fears surrounding AI and providing practical tips that enable SMBs to maximize the benefits of the latest LLM technologies. Learn more about Cisco's solutions for SMBs: www.cisco.com/site/us/en/solutio…usiness/index.html Check our TGS’s offerings here: https://www.tgs-mtc.com/
Kat’s addicted to…work. Which begs the question of if you would go to work still if you win the lottery? We talk about what we would buy if we did, and then talk about Ian's wedding attire choices. If you’re here to learn about AI, we start that at about 4:53 in. We share our own personal use cases, best practices and tips – from meal prepping to learning new languages, AI has something for everyone (we just need it to be better at the things we don’t like). If you want to learn about the solutions powering AI for small and medium businesses, check them out here: https://www.cisco.com/site/us/en/solutions/artificial-intelligence/index.html?dtid=osscdc000283&linkclickid=srch
AB sits down with Snorre Kjesbu, SVP & GM of Employee Experience at Cisco, for a great conversation on a variety of topics such as the value of AI-powered collaboration in the workplace; unifying devices, spaces, and workflows to enhance employees’ day-to-day experience; and how Cisco is helping organizations prepare for the future with a platform that simplifies management, future-proofs investments, and unlocks intelligence everywhere work happens.
In this episode, Frederic Detienne, a Distinguished Cisco CX Engineer takes us through the evolution of cryptography in IT, the latest changes and challenges as well as the quantum problem and post-quantum cryptography.
Just as a detective must gather clues and consider all the evidence, ITOps teams investigating an outage must consider all available data points in context to understand where system failures likely occurred. Recent outages that impacted Starlink and Google Maps SDKs powerfully illustrated this point.Tune in to learn more about these incidents and also get an update on the September Red Sea cable cuts.———CHAPTERS00:00 Intro00:53 Starlink Outage03:39 Google Maps Outage06:50 Update: Red Sea Cable Cuts13:26 Outage Trends: By the Numbers14:34 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We're back with another power-packed highlight reel of our favorite conversations. In this episode, Jeff revisits big shifts shaping the partner + customer ecosystem:🦸 Managed Services as the #1 driver of profitability💡 The Customer Value Journey redefining outcomes🤖 AI in marketing-finding balance between machine + human touch🚚 Distribution as a growth lever, not just "pick, pack, and ship"Cisco partners aren't just moving products-they're delivering business outcomes. This episode dives into how we scale that impact with managed offers, recurring revenue, and partner-led innovation.⚡ Don't miss the insights from Andrew Wozniak, Leonard Thompson, Emma Carpenter, Stephen Tessitore, and John Brookbank.🎧 Listen in, get inspired, and remember: Shift your mindset. Shift your strategy. Shift into action.Let's make shift happen!
Ian needs to vent - are we surprised? Welcome back to another episode of 404 Script Not Found where Kat and Ian provide recommendations for being a better colleague and, as always, encouragement around improving travel etiquette. The two are fired up and ready to give opinions, so sit back and enjoy. AND if you're more interested in how Cisco can help you minimize work icks, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Bold Moves, Big Opportunities! AI isn’t just the future—it’s here, reshaping everything from networks to security to customer experience. In this special “Best-Of…” edition, we revisit the most powerful conversations with Cisco leaders who are redefining what’s possible.💡 Highlights include:• The $43B network refresh opportunity (Rakesh Samtani)• Cutting through tool sprawl in security (Alison Stahl)• Why every customer is now a Cisco opportunity (Brett Harrison)• 2,142 zettabytes of AI-driven data on the horizon (Cassie Roach)From Cisco 360 Partner Program as the unifier to AI as the force multiplier, this episode is your playbook for navigating disruption, simplifying complexity, and delivering outcomes that stick.👉 Shift your mindset. Shift your strategy. Let’s make shift happen.
Gain insights on the Red Sea subsea cable cuts; connectivity issues in China; and other recent service disruptions at Verizon, Google, and Mailchimp.———CHAPTERS00:00 Intro01:00 Red Sea Cable Cuts05:35 Connectivity Issues in China09:20 Verizon10:46 Google12:08 Mailchimp13:05 Outage Trends: By the Numbers15:07 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
20,000 people. One huge transformation.Live from Cisco GSX in Las Vegas 🎰, Jeff Edwards sits down with Jose Van Dijk, who leads the EMEA Partner Organization, to talk about the Cisco 360 Partner Program and what this evolution means for partners navigating change.You’ll hear about:•🔄 How partners across EMEA are adapting to Cisco 360 Partner Program•💡 Why simplifying the program unlocks new opportunities for growth + profitability•🤝 Building deeper, more strategic conversations with partners•🌍 The power of trust, training, and transparency across diverse regions
Change is never easy… but it’s where the magic happens.In this special edition of Shift Happens, host Jeff Edwards sits down with Rhonda Henley live from Las Vegas at Cisco GSX 🎰 to unpack the evolution of Cisco the Cisco 360 Partner Program and what it means for partners, growth, and trust in times of transformation.You’ll hear about:•🔄 Why change feels messy (aka “sausage-making”) but leads to big payoffs•🤝 Building trust + transparency with partners through the Cisco 360 Partner Program•🚀 How new leadership and bold moves are shaping the future of Cisco + its ecosystem
The APJC theater is on the rise 🌏. In this episode of Shift Happens, Jeff Edwards sits down with Kartika Prihadi at GSX to unpack how the Cisco 360 Partner Program is reshaping opportunities for partners across Asia Pacific.✨ You’ll hear about:•🤝 Co-designing the 360 Partner Program with partners, not for them•💰 Profitability clinics + data-driven growth plays•🚀 How APJC partners are leaning in and rising fastBold moves, real talk, and a clear look at why the APJC theater is driving the future of the Cisco 360 Partner Program.
Welcome to Kat's New Hire Training! And if you yourself need a refresher on marketing and sales interlock, this is the episode for you. Kat and Ian start the show with a quick debate on the worst day of work in the calendar year...Kat's vote is the day after Labor Day, Ian argues for the day after the Super Bowl - drop your vote below. From there, class is in session, and Ian gives Kat a crash course on navigating relationships between marketing and sales before she starts her new role working closely with sales - ahh, the juxtaposition from her previous relationship with sales. AND if you're more interested in exactly what Cisco is selling, check it out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
In today’s episode of the Cisco Leadership Podcast, we sit down with Jason, a seasoned leader whose career spans technical, strategic, and executive roles. Jason shares his journey from humble beginnings to shaping teams, strategy, and culture at Cisco. Tune in to learn his unwritten rules of success, the CHII leadership principles (Courage, Honesty, Intellect, Intuition), and how to lead with purpose. Whether you’re growing in your career or leading teams, Jason’s insights are a masterclass in leadership.Thank you for listening!
We're thrilled to welcome Chris Pupillo (WWT VP of Engineering), Benita Mordi (WWT AI Strategist), and Joel Sprague (Cisco SE) to the Cisco SE Talks podcast.We cut through the noise to discuss customers' biggest questions about AI deployment, from strategy to security. Hear how our Cisco-WWT partnership is tackling the future and addressing our customers’ biggest AI pain points head-on!
Ready to rethink everything you thought you knew about distribution? 🤔📦 it's AI, security, scale, and the secret sauce behind partner success.In this episode, Jeff Edwards sits down with John Brookbank, VP of Partner Sales for Americas Distribution at Cisco, to talk career curveballs ⚾, the evolution of Cisco 360 🔄, and why distribution might just be the OG "large language model" for partners.👊 From landscaping to leading, from Avaya to Cisco, John's journey is packed with insights, leadership lessons, and one very real superpower: aligning people to execute big visions.💡 Listen in for:•The biggest myths about distribution (and the truth behind them)•How AI + security open massive opportunities for partners•Why execution is everything ("a vision without execution is a hallucination")👉 Grab your coffee ☕, hit play ▶️, and let's make shift happen!
Join Kat and Ian for 17 minutes of great advice on advancing your career, and five minutes of Ian ranting about his therapist - it's a safe space here, okay? From being the "life of the corporate party" to sending a message to the wrong person via work chat, Kat and Ian go through all the "don'ts" of growing your career. Tune into this episode for tips, laughs, and vents - the three consistencies of 404.If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tabOh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound
Dive into the world of Border Gateway Protocol (BGP)—the backbone of the Internet—and explore everything from BGP zombies to BGP monitoring best practices.Tune in for this special conversation with Lefteris Manassakis and The Internet Report team. A seasoned researcher and network engineer, Lefteris Manassakis co-founded Code BGP, which is now part of Cisco ThousandEyes. He currently serves as a Software Engineering Technical Leader at ThousandEyes, focusing on BGP monitoring. To learn more, follow Lefteris on LinkedIn (https://www.linkedin.com/in/manassakis/) or visit his website (https://manassakis.net/)———CHAPTERS00:00 Intro01:11 What Is BGP?07:05 May 2023 Incident17:16 Challenges of BGP Monitoring19:16 BGP Zombies33:45 Get in Touch———For additional BGP insights, check out these links:- Monitoring Root DNS Prefixes: https://www.thousandeyes.com/blog/monitoring-root-dns-prefixes?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast- BGP Zombies Show Up Regularly: https://www.thousandeyes.com/blog/bgp-zombies-show-up-regularly?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast- Monitor BGP Routes to and From Your Network: https://www.thousandeyes.com/solutions/bgp-and-route-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep3_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
AB sits down with Jorge Ramirez, GM's Global Director Automation, Chief Manufacturing Cybersecurity Officer, to discuss how GM leverages Cisco technology extensively across its global manufacturing plants to enhance operational efficiency, cybersecurity, and network visibility.
AI isn’t just buzz — it’s about to unleash 2,142 zettabytes of data (yep, that’s all the sand on all the beaches… times 2,142 🌊).In this episode of Shift Happens, I sit down with Cassie Roach, Cisco’s Global VP of Cloud & AI Infrastructure Partner Sales, to unpack what this wave means for partners and how to ride it.We cover:⚡ From “proof of concept” AI to real, enterprise-scale deployment🔐 Why trust + infrastructure = the foundation for AI adoption💰 The $43B network refresh nobody should sleep on🚀 How the Cisco 360 Partner Program helps partners stand out and own the momentIf you’re a partner, seller, or just trying to make sense of the AI gold rush — this one’s for you.👉 Tap play and let’s make shift happen.
In this episode, Kendra Dodson, a SD-WAN technical Leader in RTP Cisco TAC center tells us her stories about SD-WAN : from counter overflow, to packet overfragmentation or sudden config loss, she gives her tips and her thoughts on the future of WAN connections.
Kat met Coach (Damon Wayans Jr.), and Ian has anxiety. We discuss sleep shows, and Kat rubbing shoulders with celebrities. We then jump into tech talk all around networking - we're talking tech and not your friend circle, even if that is how ChatGPT explained it to Kat. We dig into how the network was founded, Cisco's role in the development of the router (it's a love story), and if it played a role in us getting to the moon. Kat asked about how the network works, and then battles with understanding the difference between LAN and WAN and what her own home network looks like. Something for everyone this week! If you want to check out all of Cisco's networking solutions for SMBs, you can find them here: https://www.cisco.com/site/us/en/solutions/small-business/networking/index.html
In this episode of Shift Happens, host Jeff Edwards sits down with Stephen Tessitore, Cisco’s Global VP of Partner Marketing, to explore the “accidental” yet ambitious journey from sales to leading global partner marketing. Stephen shares how today’s marketing is being reshaped by AI, hyper-personalization, and brand differentiation — and why the Cisco 360 Partner Program represents the biggest shift (and opportunity) in partner programs in 20+ years.From building authentic brands to balancing AI efficiency with human connection, this conversation offers practical insights for partners navigating change and rethinking their value in the market.
Kat's visiting pickle novelty shops, Ian is eating Chipotle too often and our Producer Alex is working overtime to keep us on track this week! After Kat finally says something nice to Ian (only 22 episodes in...), we jump into our best interview tips - from proper preparation to closing with confidence, we share our best tips to help you ace your next big interview and get that dream job!! If you are interested in a career at Cisco, check out opportunities here: https://www.cisco.com/c/en/us/about/careers.html
Just dropped: A new episode of Cisco SE Talks: Conversations on AI!Join us as we’re excited to feature Cisco's Dr. Gaurav Khanna, John Cuneo, and Justin Perry as we explore the latest AI trends, including the impact of agentic AI, LLM models, and the future of AI in Networking - demystifying how Cisco AI is driving innovation in the evolving landscape of AI. We’ll also dive deep in the Cisco + NVIDIA partnership – uniting two industry leaders to pioneer secure networking and AI solutions.Don’t miss this one – As the AI conversation continues with Cisco leading the way!
In this episode of Shift Happens, host Jeff Edwards sits down with Emma Carpenter, SVP of Recurring Revenue Acceleration at Cisco. From her global journey across Avaya, Palo Alto, and now Cisco, Emma shares how partners are the key to unlocking customer value in a recurring revenue world.They dive into:•Why transformation—not disruption—is the mindset shift we need•How Cisco is enabling partners through the Customer Value Journey•What the Cisco 360 Partner Program means for long-term successIf you're navigating Cisco's partner landscape or driving outcomes for your customers, this episode delivers the clarity and energy to keep moving forward.
When we looked at outages from the first half of 2025, we saw distinct patterns in how distributed systems failed. Consistent with our ongoing outage analysis, our data revealed a rise in subtle functional failures and service degradations where symptoms often seem disconnected from their root causes.Tune in to hear more about our findings from 2025 outages so far, or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:46 The Impact of Agile Development04:40 Hidden Functional Failures08:04 Outages With Cascading Effects11:52 Configuration-related Outages12:39 Backend Issues16:55 By the Numbers: 2025 Outage Trends18:11 Get in Touch———For additional insights, check out the links below:- The Internet Report’s latest blog post: https://www.thousandeyes.com/blog/internet-report-outage-patterns-in-2025?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast- Internet Outage Map: https://www.thousandeyes.com/outages?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast- Internet Outage Survival Kit: https://www.thousandeyes.com/resources/the-internet-outage-survival-kit?utm_source=youtube&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep2_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We're back and start by learning that Kat's addicted to grapes, and would like this episode to be over quickly so she can get back to eating them.We then jump in by sharing our own experiences working in a hybrid environment, and all the technology Cisco provides that make it seamless. We dovetail into a bit of computer networking (teasing a future episode...) before we get to smart buildings and how incredible a smart office is (not to brag). From improving user experiences to creating a more sustainable building - the possibilities are endless, even if our dogs probably wouldn't love it. The office should be a magnet not a mandate. Now just need to solve for the traffic for Ian (and keep Kat off the roads). All in all, one of our smarter episodes!
The way we work has evolved. The technology that has driven that are collaboration tools like Webex that allow work to be something you do, not somewhere you go. But what does the future look like, and are there applicable lessons from the past that we can learn?Ben Rife is back for round 3, and bring with him Brad Oliver, the Director of the US Commercial Collaboration SMB & Midmarket Sales Organization at Cisco to talk through practical advice and real-world examples to help small businesses navigate the rapidly changing landscape of modern teamwork. Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.htmlTo buy Ben's book for yourself: https://www.amazon.com/Cloud-Calling-Secrets-Underground-Communications/dp/B0DT1813Z1/ref=sr_1_1?dib=eyJ2IjoiMSJ9.3kYo4R4GAtkiSVlo_FeQKw.Mrykj20lEL2_eQtDW6jLCIlvAL0fWdOSWktNqDG7Z2Y&dib_tag=se&keywords=cloud+calling+secrets&qid=1749670806&sr=8-1
In this episode of Shift Happens, host Jeff Edwards sits down with Cisco’s Andrew Wozniak and Leonard Thompson—two experts leading the charge on managed services across the Americas. They break down why managed services are more than just a trend—they're a growth engine. 🚀From a 💰 $353B market opportunity to the critical role managed services play in partner profitability, this episode explores:🔑 Why customers are demanding managed outcomes🤝 What the Cisco 360 Partner Program means for MSPs🤖 How AI is transforming operational efficiencyIf you’re a Cisco partner—or thinking about becoming one—this is your guide to unlocking profitability, scalability, and competitive advantage in a rapidly changing market. 🌐🎧 Grab a coffee and tune in. Let’s make shift happen.
From robotaxis to surgical robots, the innovations we’ve witnessed in industrial IoT (IIoT) and robotics technology wouldn't have been possible without advancements in networking. Tune into this episode to learn more and explore why smooth digital experiences are crucial in the IIoT and robotics space.———CHAPTERS00:00 Intro00:54 Networking Advancements & IIoT Innovation02:38 Assuring IIoT Networks03:59 Impact of Disruptions07:30 Monitoring Challenges10:20 What’s Next15:08 Get in Touch———For additional insights, check out this Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy26q1_internetreport_q1fy26ep1_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode of Shift Happens, Jeff Edwards sits down with Brett Harrison, Director of Global Partner Go-To-Market Strategy for Collaboration at Cisco. From flying planes to driving partner success, Brett brings his strategic storytelling superpower to a packed conversation on the evolution of hybrid work, the AI-powered digital front door, and why interoperability is no longer optional.They dig into:• Market trends shaping collaboration and customer experience• How AI is transforming contact centers and redefining brand interactions• The power of Cisco’s 360 Partner Program and Partner Value Index• Why “every customer is now a Cisco opportunity”Whether you're a partner, customer, or Cisco team member—this episode delivers clear, actionable insights to help you grow your collaboration practice and elevate your brand.👉 Tune in, take notes, and get ready to scale what sticks.
In this episode we interview Roberto Petrillo who works for Cisco Product Security Incident Response team. He works on and assesses vulnerabilities on all Cisco products. He tells us about his career in TAC support web security and his move to PSIRT, working on vulnerability disclosures.
We're back talking tech this week, and class is in session. To start, we have a monumental moment where Kat promises she's made her final bit about Ian's age (unlikely) (1:10). The meat of this episode is on the Internet of Things (IoT). Kat tries her absolute best to understand what IoT means (3:15), even though her prep for this episode may or may have started with a prompt to Cisco's AI tool of "can you explain IoT to me like I'm 5". BUT after 15 minutes of IoT bootcamp with Ian, she finally understands how Cisco solutions are working in real time AND the necessity of Ian updating his temperature of his home from the golf course (7:11)If we've piqued your interest in Cisco' IoT Solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tabOh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound
As cyber threats grow in complexity and AI continues to evolve, the security landscape is shifting at an unprecedented pace. How can businesses and partners stay ahead of the curve?In this episode, we are joined by Alison Stahl, Director of Partner Security Sales at Cisco, who provides a sharp, practical lens on the current and future state of security. She unpacks the critical intersection of artificial intelligence and cybersecurity, offering clear insights for navigating this new frontier.This episode is a must-listen for anyone looking to understand the next wave of security challenges and opportunities.In this episode, you will learn about:•The most significant emerging trends in cybersecurity.•Why simplification is a critical strategy for partner success.•How Cisco's AI Defense is actively reshaping security strategies.•Key security announcements from the recent Cisco LIVE event.•The benefits and opportunities of the Cisco 360 partner program for security-focused partners.This isn't just a conversation; it's a survival guide for the AI frontier. Don't get left behind.
There's a lot covered in this episode, but we can't promise that ANY of it has to do with tech outside of a mention of a certain service provider. Early on, Kat lays all of her superstitions (or stitions?) on the line, then Ian spends about 13 minutes of your time analyzing grocery store (technically a small business?) operations and logistics (and his recurring issues) Get this man in front of Publix's board!Today we're here to yap, and we're so glad that you're here to listen - WE PROMISE to drop knowledge next week (Internet of Things...it's a doozy). If you've made it this far and are actually looking for information on Cisco's solutions, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tabOh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFound
Join us for an exciting episode of the ‘Cisco SE Talks: Conversations on AI Podcast’ as we welcome Pat Bodin, a leading expert in artificial intelligence in business. With a rare combination of CCIE and CPA certifications, Pat Bodin brings unique insights into how AI and customer success are deeply connected. In this episode, Pat reveals his innovative "30 on 30" approach—showing how to create 30 impactful AI use cases in just 30 seconds. Discover how cross-domain expertise is crucial for successful AI conversations and learn real-world strategies for leveraging Cisco AI to drive meaningful business outcomes. Don’t miss this engaging AI podcast—perfect for anyone interested in artificial intelligence in business, Cisco AI solutions, or enhancing customer success with AI.Watch this episode on Cisco's YouTube Channel:https://www.youtube.com/watch?v=UPimA48poTk
AB sits down with PepsiCo’s Rajat Arora, Global Head of Networks and IT/OT Infrastructure, to talk about how Cisco technologies and solutions are driving better business outcomes for PepsiCo across the globe. This is a great conversation that covers a variety of topics, from IT/OT convergence to the integration of Cisco WAN to self-healing networks.
In this episode of Shift Happens, host Jeff Edwards sits down with Rakesh Samtani, Senior Director of Partner Networking Sales at Cisco, to explore how AI is transforming network management and how the Cisco 360 Partner program initiative is reshaping the partner landscape. From key innovations unveiled at Cisco LIVE to actionable insights that can drive growth and profitability, this conversation dives into the $43 billion network refresh opportunity and what it means for partners ready to lead with AI.What you’ll learn:• Why AI is the engine of next-gen networking• How Cisco the 360 Partner Program is evolving the partner model• The power of new messaging and partner engagement• Big takeaways from Cisco Live• How to capitalize on the $43B opportunityMic drop moments: “We are investing with our partners.”“AI is moving GDPs.”“It’s time to buzz the tower.”
As AI transforms IT infrastructure, it’s also reshaping what it takes for IT operations teams to assure performance and maintain quality digital experiences. In this episode, we’ll explore the new challenges facing ITOps teams as AI becomes more integrated into IT environments, covering key digital resilience strategies and important considerations.CHAPTERS00:00 Intro00:54 AI & IT Infrastructure03:15 Assuring Performance on Your AI Journey04:55 Distributed Architecture07:49 Digital Resilience10:21 Catching Issues in the AI Era11:47 Performance Problems13:57 AI Readiness: A Journey, Not a Destination15:07 Get in Touch———For additional insights, check out this Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep5_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
WELCOME to Episode 18 of 404 - today, we're joined by Cisco SMB sales leader Koko Burns, and while her resume is impressive, her tales from her time in the field are even more so. Koko shares with us her real life experience with a Tinder Swindler, obituary hunting, and how to navigate awkward client interactions - spoiler: some people make it impossible. And once again, Kat reminds us that she's easily scammed. If you have any interest in what tech sales is really like, we think you'll enjoy this episode. Oh! And now you can WATCH 404 on our channel: https://www.youtube.com/@404ScriptNotFoundIf you've read this far, and are actually looking for information on Cisco's solutions that you can use to enable your sellers you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
AB sits down with three of Cisco’s leaders: Lawrence Huang, SVP and GM of Network Platform and Wireless; Greg Dorai, SVP and GM of Cisco's Switching business; and Vikas Butaney, SVP and GM of Cisco Routing and Industrial IoT, to discuss Cisco's latest advancements, from AI-driven network management to Industrial IoT solutions, highlighting how these and other technologies are transforming the way businesses operate across diverse environments to deliver operational simplicity to our customers.
AB sits down with Ramana Kompella, Cisco Fellow and Head of Cisco Research, for a great talk about Cisco's focus on quantum networking as a next-generation technology. From networking entanglement to the importance of research to the development of Cisco's new networking-entanglement chip, this conversation highlights how Cisco is innovating in ways that aim to unify classical and quantum internet infrastructures.
In this episode of Shift Happens, host Jeff Edwards talks with Ken Seitz, Senior Director at Cisco, about the Cisco 360 Partner Value Index (PVI)—a game-changing shift in how Cisco recognizes and rewards partner performance. They break down how the Partner Value Incentive works, what it means for branding and profitability, and how it’s helping partners sharpen their focus in key areas like networking, security, and AI.Ken shares insights on the move from a one-size-fits-all recognition model to a more specialized approach, why predictability matters, and how partner feedback is shaping future improvements. Plus, you'll hear exactly what steps partners can take now to make the most of their Partner Value Index scores and the Cisco 360 Partner program.Key takeaways:• What the Partner Value Incentive is and why it matters• How Partner scores impact branding and profit• Why specialization is the new strategy• The role of partner incentives• Actionable ways to boost your Partner Value Index score
We jump right in by talking...supplements? Kat may be Pablo Escobar, who knows. She makes her own preworkout, and the rules around here.Kat then has a fire alarm, so we had to restart the show halfway through (shoutout to our production team, this ended up flowing really well).We then get into what we meant to talk about: tips for balancing work and working out, and why we both think it is SO important. Spoiler: working out makes you a better employee. We share our best practices for committing and staying committed to fitness, no matter what our 9 to 5 throws at us! If you've read this far, and are actually looking for information on Cisco's solutions that you can use to work from anywhere, even the gym, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
We are LIVE with a powerful kickoff episode featuring Jeetu Patel, Cisco's President and Chief Product Officer.In this kick-off episode, Jeetu reveals the core philosophy reshaping Cisco: “Quality is priority zero.” This is not the Cisco you knew 20 years ago. It’s a company redefining itself as an AI market leader, the incredible impact of Cisco SEs and Partners: “we’ve got to take the message and go to every single customer to re-educate the market on who Cisco is.”Hear directly from Jeetu how Cisco is “side by side with our partner community fighting the fight” in this new era of monumental change. If you’re excited to hear more about Cisco’s relevancy spanning across all verticals, you’ll definitely want to tune in!Watch Jeetu's Kickoff on Cisco's YouTube Channel:https://www.youtube.com/watch?v=H-3kAv17wx4&list=PLFT-9JpKjRTBR60Rlx_nt_u6S6_YDjELi&index=2
In this episode of Shift Happens, Jeff Edwards welcomes Sharon Price, Director of Strategy & Planning for Cisco’s Global Partner Organization, to unpack the new Cisco Partner Incentive (CPI) Estimator. Sharon shares how the tool helps partners model profitability, plan for growth, and align with the Cisco 360 Partner Program. Whether you're a partner or field team member, this episode gives you the insights—and the action steps—you need to start planning today. Because clarity isn’t the end goal. It’s the beginning.
This week Kat and Ian are diving into one of their favorite topics - Workplace Productivity. We've heard Ian's terrifying email organization (or lack thereof before), but believe it or not, this week he's coming in hot with the productive tips. Tune in this week for WebEx features that even Kat didn't know existed, and a general education on online folders for Ian. OH and if you're here for additional information on Cisco's solutions that can support your team's productivity, cough Webex cough, you can check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Jason Gallo, Global VP of Partner GTM at Cisco, joins Jeff Edwards to unpack the latest evolution of the Cisco 360 Partner Program. From key truths about the new estimator tool to aligning partner investments with what’s next — this episode delivers the insights you need to lead with clarity and confidence.Tune in and get ahead of the shift.
What really goes into the biggest partner program evolution Cisco has launched in 20 years? In this episode of Shift Happens, host Jeff Edwards is joined by two powerhouse leaders — Elisabeth De Dobbeleer, SVP of the Cisco Partner Program, and Rhonda Henley, VP of Americas Partner Sales — to unpack what’s new, what’s working, and what’s still in motion with the Cisco 360 Partner Program.They tackle:• The mindset shift partners are making• The biggest wins • What teams and partners can do today to set up for successInsightful. Actionable. Real talk.Grab your coffee or hit play on your commute — let’s make shift happen.
In this episode, Brandon tells us the story of the time a critical issue was discovered the day before the Cisco Live US event started. A race against the clock then starts to find a workaround before the attendees arrive. We discuss DHCP snooping and Cisco Live event network preparation.
New is always better, right? In this episode, Ian is joined Dave Soscia, Vice President of Cisco Product Management and Business Development at D&H Distributing to talk about his perspective on Cisco’s new partner program and how partners can optimize their profile before the launch date. Dave digs into how distribution can help partners with business analysis, practice consultations and even building and executing a business plan. The channel is changing, and partners are the ones who will continue to drive that change.Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.htmlLearn about D&H’s partner offerings: https://www.dandh.com/v4/view?pageReq=focusedlanding&focus=SPAS1&int_cid=NS-NAV&utm_campaign=ASCII
AI…nightmares? Join Kat and Ian for a part two to their original AI episode - slightly spookier. Will AI take over our jobs, our thoughts, the world? Press play to co-conspiracy deep dive…but also hear practical takeaways on how Cisco is securing AI models. Kat confesses to a close relationship with Chatgpt, and Ian vents about the need to upgrade his iPhone. From incredible sports references (1:22) to the tech revolution that we're all experiencing (5:17), this episode (like most) has a little something for everyone.If you came to listen to this episode to learn something about Cisco's AI solutions for small and medium businesses, you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Service delivery chains are often made up of a longer string of dependencies than you might expect. When an outage happens, the root cause might not be in your systems or even with a third-party provider you depend on. It could actually trace back to yet another third-party provider they rely on.We saw this phenomenon in action recently when some Cloudflare services were affected by an outage ultimately caused by Google Cloud issues.Tune in to hear more about what happened at Google Cloud and Cloudflare, and also explore takeaways from a recent OpenAI outage.———CHAPTERS00:00 Intro00:50 Google Cloud Outage04:20 Google Cloud & the Cloudflare Outage08:26 OpenAI Outage12:45 Outage Trends: By the Numbers16:46 Get in Touch———For additional insights, check out the links below:- Explore the Google Cloud outage further on the ThousandEyes platform (no login required): https://alksjqkoqpogyviwdqlukavercvlzlsi.share.thousandeyes.com/- Google Cloud Outage Analysis: June 12, 2025: https://www.thousandeyes.com/blog/google-cloud-outage-analysis-june-12-2025?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep4_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep4_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Coming to you live...well at Cisco Live but in person! We dig into the week's biggest news from Cisco Live, from the actual notes Kat took during the sessions, to Ian's adventures.We also tackle the tough topics of what our Uber ratings are, how to pronounce "data," our thoughts on San Diego and what makes a good party at a conference. Something for everyone (especially those above a 4.9 Uber rating)! Short and sweet! If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of the Cisco Live updates) you should check them out here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml
We're talking everything influencer marketing this week, from the influencer(s?) themself. From internal influencers and employee advocacy to finding the right "celebrity" to support your brand, we share what we've learned. Shoutout to the Giggly Squad.Kat shares what goes into making good influencer content based on her own experiences, and we find ourselves talking AI again...is Bing actually important? Somehow along the way, we end up power ranking our old email accounts (turns out Kat had them all).
Communication is key, and cloud communications have quickly become a critical component for businesses of all sizes, helping organizations stay agile in an increasingly digital-first world. Yet, many small businesses are still navigating the shift from outdated phone systems to modern, cloud-based solutions that unlock new opportunities for growth.In this episode, Ian is joined by Ben Rife, President and CEO of Bullfrog Group and long-time member of the Cisco SMB Advisory Board, to discuss his new book, Cloud Calling Secrets. Ben reveals how small and medium businesses can identify when their phone systems are holding them back, why now is the time to embrace cloud communications, and how solutions like Cisco Webex Calling can transform the way businesses operate. He also dives into real-world success stories, practical tips for a seamless transition, and how his book helps demystify the decision between vendors.Learn more about Cisco's solutions for SMBs: https://www.cisco.com/site/us/en/solutions/small-business/index.htmlTo buy Ben's book for yourself: https://www.amazon.com/Cloud-Calling-Secrets-Underground-Communications/dp/B0DT1813Z1/ref=sr_1_1?dib=eyJ2IjoiMSJ9.3kYo4R4GAtkiSVlo_FeQKw.Mrykj20lEL2_eQtDW6jLCIlvAL0fWdOSWktNqDG7Z2Y&dib_tag=se&keywords=cloud+calling+secrets&qid=1749670806&sr=8-1
Cloud monitoring requires holistic, end-to-end visibility across complex, interconnected environments rather than isolated metrics. Here are best practices CloudOps teams should keep in mind.———CHAPTERS00:00 Intro00:47 What CloudOps Should Focus On13:14 Decision-making16:25 AI17:53 Get in Touch———For additional insights, check out the links below:- The Ultimate Cloud Migration Survival Kit: https://www.thousandeyes.com/resources/the-ultimate-cloud-migration-survival-kit?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep3_podcast- Cloud ROI: How To Measure Your Migration’s Impact: https://www.thousandeyes.com/blog/cloud-migration-roi?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep3_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We're doing hot pilates, but not today...Today we are talking red flags, from two people lucky enough to work at a company with lots of green ones. We have a laundry list of things that tell you to stay FAR away from that company, and Kat definitely works through some past trauma from her first job...Lots to take in, but we definitely missed a few! Let us know yours.If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we cover NONE of, shock) you should check them out here: https://id.cisco.com/app/ciscoid_aemcloudprodsaml_1/exk14lk1xf6SKDANc5d7/sso/saml
In this episode, we host Dimitar Dimitrov a Collaboration expert in Webex Calling who tells us a story about dead air. All calls are working fine except sometimes, people can't hear each other at all. From a classic problem description, they end up troubleshooting the whole network hunting after the lost packets. Dimitar also works with AI and tells us about his role in shaping the future of Cisco AI Tech Support
We're talking digital marketing, but what does that actually mean? We kick off and dig in on why we think it is too broad of a term. Are social media managers the new real estate agents? Everyone thinks they can be one, but there is a lot that goes into it! Kat gives her hit list of digital marketing best practices (10:50) off the cuff and flexes her knowledge (of the job she gets paid to do). Maybe our most informative episode yet? If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of how to have the best digital marketing), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Just because an outage is subtle, doesn’t mean it’s harmless. Learn how to catch those pesky “stealth outages” that can so easily slip under the radar, and also unpack recent service disruptions at Slack, Microsoft 365, and X.CHAPTERS00:00 Intro00:56 Slack08:16 Microsoft 36511:22 X13:26 Outage Trends: By the Numbers16:26 Get in Touch———For additional insights, check out the links below:- The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep2_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep2_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow Cisco ThousandEyes on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We're back with an episode we actually did research for! Kat admits she's learning something from Ian? (7:48 if you don't believe it either), and at 9:18, Ian gets nervous deciding 404's niche. On top of the laughs, this week you get Kat and Ian's LinkedIn learnings and best practices - from an emoji in your name to best practices to boost your posts. And PLEASE for the sake of Ian's mental health, comment on 404: Script Not Found's LinkedIn posts. If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (outside of optimizing LinkedIn posting), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Kat got hacked...again? Guys we are not security experts if that was not clear. Both Ian and Kat have been on the road, and they have some takes on people's travel habits and what proper etiquette should and should not be in 2025. From who gets the armrest to how you should sit when you are waiting at the gate, we have you covered (we think).If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we really did not cover in this one), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Journey through the evolution of network architecture and explore what the future might hold in this conversation with APNIC’s Chief Scientist Geoff Huston.Geoff and The Internet Report team will cover how the Internet has transformed significantly over the past four decades, scaling to meet rapidly growing demand. And they’ll also discuss how the challenge to “scale still more” continues today as the networking community evolves infrastructure to support emerging technologies like artificial intelligence (AI).CHAPTERS00:00 Intro00:11 Meet Geoff Huston02:56 The Shift to Asymmetry10:58 The Challenge of Scale22:07 Moore's Law and Networking25:05 The Rise of CDNs26:07 Name-driven Architecture36:57 AI's Impact on Network Architecture45:08 Get in TouchABOUT GEOFF HUSTONGeoff Huston AM is Chief Scientist at the Asia Pacific Network Information Centre (APNIC), the Regional Internet Registry (RIR) for the Asia Pacific region. An industry veteran, Geoff researches Internet infrastructure, IP technologies, and address distribution policies, among other topics. Learn more, explore his recent articles and presentations, and connect with Geoff through his website, www.potaroo.net.———For additional insights, check out The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-evolution-network-architecture?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep1_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q4_internetreport_q4fy25ep1_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on the ThousandEyes LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We're handing out tariffs, but not the kind you think! This episode is all about things we don't like at work, and thus wish we could tariff. From wearing many hats to meetings after hours, we run the gamut of everything that irks us at work. Follow along at home, and let us know what you would tariff! This episode does NOT contain political views, stances or commentary on the actual tariffs (we promise).If you came to listen to this episode to learn something about Cisco's solutions for small and medium businesses (which we really did not cover in this one), you should check them out here: https://www.cisco.com/site/us/en/solutions/small-business/index.html#tabs-a107e9a621-item-6caff3e5bb-tab
Kat is an Oura Ring snob, and thinks Apple Watches are "trash," while Ian is #TeamAppleWatch.We then get into voice memos and how many texts the average person we get each day (turns out Ian needs more friends)! We wrap up talking VR goggles and glasses, and how we think it may be a bridge too far, even if the Webex roadmap has a lot of cool stuff in it like holograms! If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html
In this episode, we receive Regis Baudin, Technical Leader for the CXLabs department in Europe. He is responsible for the operations of the biggest lab of the continent (Cisco has bigger labs in the US and Bangalore) and explains to us what are the challenges of hosting a gigantic lab where hundreds or thousands of engineers come to reproduce customer issues.
Dive into recent service disruptions at Zoom, Spotify, SAP Concur, and Vanguard UK, and explore what they reveal about troubleshooting best practices for ITOps teams.Tune in now for insights from The Internet Report team or use the chapters below to jump to the sections that most interest you.CHAPTERS:00:00 Intro00:52 Zoom Outage04:40 SAP Concur Disruption 07:28 Spotify Outage10:58 Vanguard Outage13:59 By the Numbers16:01 Get in Touch———For additional insights, check out the links below:- The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-troubleshooting-tips-zoom-spotify-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast- The Five Phases of Internet Outage Recovery: https://www.thousandeyes.com/resources/five-phases-internet-outage-recovery-infographic?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast- The Guide to Next-generation Assurance: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep6_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Kat is back from her wedding, and everyone is circling back with her, which begs the question: do you reply to sales reps who slide into your LinkedIn DMs? What about cold emails?Ian shares a tip to help filter out spam on LinkedIn, and maybe even make your profile more memorable. We then try to figure out how spam filters work before coming up with some solutions of our own...sorry if you are in purgatory! If you want to learn more about Cisco's solutions for SMBs like email security: www.cisco.com/c/en_uk/solutions/…mall-business.html
Full disclosure: Ian sounds like he is underwater (but is just stuffed up). Not all heroes wear capes.We jump in by discussing how AI is changing the eComm game. Then discuss the need for making eComm in the channel more prevalent and easier, utilizing what we see in B2C. We wrap up with Kat's questionable relationship with sales (and tee up a future episode). Another (mildly) educational, but very fun episode!
Packet loss can be bad news for network flows and customer experience. However, in our experience, NetOps teams tend to focus on major spikes in packet loss, while overlooking smaller amounts like 1 or 2%.This might be a mistake. Tune in for a deep dive into research findings suggesting that even 1% packet loss can significantly impact user experience—and recommendations for steps NetOps teams should take as a result.———CHAPTERS:00:00 Intro01:07 The Surprising Impact of 1% Packet Loss02:50 Research Methodology08:17 Key Findings13:55 Recommendations for NetOps Teams16:48 Additional Research22:30 Get in Touch———For additional insights on our packet loss research, explore all three parts of our Path Quality blog series:- Path Quality Part 1: The Surprising Impact of 1% Packet Loss: https://www.thousandeyes.com/blog/path-quality-surprising-impact-one-percent-packet-loss?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast- Path Quality Part 2: Understanding the Impact of Packet Loss on Applications: https://www.thousandeyes.com/blog/path-quality-understanding-impact-packet-loss-applications?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast- Path Quality Part 3: Is BBR the Future of Congestion Avoidance?: https://www.thousandeyes.com/blog/path-quality-brr-future-congestion-avoidance?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep5_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We start with a recap of Ian's trip to Japan (spoiler: it was awesome). We then get to discussing Webex backgrounds with some very serious opinions - are you a virtual background person?We wrap up by identifying ways to create balance at work, especially at a company that is heavy on meetings. Also, we definitely don't want to return-to-office, but we do want to see people in person (trust us, this makes sense). All in all, a great, somewhat off the rails episode! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html
AB sits down with Cisco’s CIO, Fletcher Previn, to talk about the role IT plays in driving business success. Fletcher shares his thoughts on the skills needed for the future of IT, how AI can enhance human potential, and why individual creativity can drive even better IT experiences and outcomes
In today's episode of the Cisco Leadership Podcast, we speak with Matt Gillies, Chief Architect and Cisco Fellow, Global Solutions Engineering. Matt shares his career journey, insights into how he keeps his skills sharp, and how he navigates an ever-evolving technology landscape.
Ian and Kat jump right in on what is in, and what is out for SMBs in 2025. Ian tries to explain the cloud to you like you're five, and in doing so shares an interesting anecdote about his old employer. We also apologize to our own employer on our social media habits...Lots to get through in a short time. It's a fun one! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html
AI, brought to you by two people who use too much ChatGPT (but not on our work computers). Ian and Kat dig into if AI is making us dumb, how it can be implemented for businesses and where we think it is going, all while trying to not get too doom and gloom. "AI isn't going to replace people, but people who use AI are going to replace people who don't"Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html
Kat flexes her security knowledge. Ian digs in on some issues facing SMBs today, and a state of the union for security as it stands. Also...we share how many of our passwords are compromised, and apparently Kat has been breached before. Not good! Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.html
This is a special episode recorded live at Cisco Live EMEA Amsterdam with the NOC team digging into how they deploy a network in a matter of days.
SMB is an entirely partner-driven channel, and yet so many manufacturers miss the mark when it comes to scaling through their partners. Marketing has evolved, yet strategies have not. How do we ensure our partners are getting the right content and resources to effectively create awareness and demand?To answer this question, and dig into trends shaping channel marketing, Ian is joined by Alex Whitford and Efe Senel from Channext who also cohost the Partnerships Unrivaled Podcast.Learn more about Cisco's marketing solutions for partners to market to SMB customers: https://ebooks.cisco.com/story/cisco-smb-partner-campaign-kit/Check out Channext here: https://channext.com/partners
Go under the hood of recent service disruptions at X, Workday, and Mastercard—and explore why it’s so important to quickly (and accurately) identify the root cause of an outage.———CHAPTERS:00:00 Intro00:59 X Outage07:08 Workday Outage11:00 Mastercard Service Disruption14:48 By the Numbers16:05 Get in Touch———For additional insights, check out The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-service-disruptions-x-workday-mastercard?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep4_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In Episode 62, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We get into smart NICs and future growth affecting optics.Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications.Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In Episode 63, we conclude our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We continue with the constraints to consider when designing AI cluster racks and optics choices for them.Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications.Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In Episode 61, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We go into more detail about AI datacenter hardware architectures and Ethernet.Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications.Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Dive into the recent Slack outage and disruptions at Microsoft 365, Grafana Cloud, and Otter.ai—plus, explore key takeaways for ITOps teams.———CHAPTERS:00:00 Intro00:48 Slack Outage06:55 Microsoft 365 Outage11:44 A Pair of Otter.ai Outages14:21 Grafana Cloud Disruption15:55 By the Numbers17:58 Get in Touch———To learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep3_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
AB sits down for a fun, informative, in-person chat with Kelly Jones, Cisco’s Chief People Officer, to discuss a variety of topics ranging from empathetic leadership to wellbeing in the workplace to future trends that could transform the HR landscape in 2025.
In this episode, we interview Jonathan Slenders, lead python developer at Cisco who takes us on adventure along his automation tools developped before and during his Cisco tenure. We discuss how terrible networking engineers are at coding and how we can reconcile both worlds.
I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In Episode 59, we begin a new conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We begin with his start in Cisco and the history of data center hardware architectures.Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications.Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
I’m sure it’s no surprise to you that AI has been steadily changing the world, but did you know that optics is a key part of its hardware infrastructure? To explain it, fortunately we have a seasoned product manager who knows both the switching side and the optics side. Lucky for us, he sits next to me at the office and agreed to chat about it.In Episode 60, we continue our conversation with Paymon Mogharabi, Senior Product Manager at Cisco’s Optics team, also known as the Transceiver Modules Group. We get into data center hardware architectures and traffic patterns for AI applications.Paymon Mogharabi is a networking industry and Cisco veteran of nearly three decades with Electrical Engineering degrees from UC Irvine and USC. After starting at Cisco as a Technical Assistance Center engineer, he became a Technical marketing Engineer for Cisco's Catalyst switches. He then took product management positions for Cisco's Edge Services Router, Nexus data center switches, and UCS server products. He is now a Senior Product Manager in Cisco's Transceiver Modules Group and has sat next to me for the past 7 years, focusing on data center applications.Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
In today's episode of the Cisco Leadership Podcast, we will hear from John Dorval, Senior Vice President of Americas Service Provider at Cisco. In this discussion, JD will share his professional journey through 25 years of leadership at Cisco, his approach to guiding teams through transformative industry shifts, and what it takes to build high-performing, inclusive teams. Thank you for tuning in.
Outages connected to configuration mishaps were a common theme last year, and we’ve continued to see incidents like these in 2025. Configuration changes triggered two consecutive Asana outages in early February, and configuration or update-related issues may also have contributed to recent disruptions at Barclays, ChatGPT, Jira, and Discord.Tune in to hear The Internet Report’s Mike Hicks unpack these incidents and discuss ways ITOps teams can guard against similar issues.———CHAPTERS:00:00 Intro01:06 Asana Outages11:40 ChatGPT Disruption19:34 Barclays Outage21:57 Jira Outage22:59 Discord Outage24:31 By the Numbers30:15 Get in Touch———For additional insights, check out The Internet Report’s latest blog: https://www.thousandeyes.com/blog/internet-report-configuration-mishaps-asana-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q3_internetreport_q3fy25ep2_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X.———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode of SE Unleashed, we dive into the transformative impact of Artificial Intelligence and explore how Cisco is empowering engineers and businesses to harness its full potential. We’ll be joined by an engineer and an engineering leader to discuss the value AI brings, the challenges customers face, and how Cisco is uniquely positioned as a market leader in AI. From data-driven decision-making to AI-powered security and automation, this conversation will give SEs the insights they need to navigate the evolving AI landscape.
In today’s episode of the Cisco Leadership Podcast, we will hear from Marcus Moffett, Vice President of Solutions Engineering -Americas. Marcus' story is one of grit, perseverance, and passion for people and technology. Marcus shares his career journey and his leader, leader approach to leadership. Tune in to to hear how Marc has applied his life lessons to leading a top notch solutions engineering team.
Video killed the radio star, and SASE killed the firewall. While it may not be as catchy, it might be just as valid. The shift to the cloud changed the way businesses work, and now it is having impacts on how they protect themselves. To dig into this bold statement, and unpack the impact AI will have on small and medium businesses, Ian is joined by Tim Orozco, Managing Partner of Stratus Information Systems, a top SMB partner of Cisco.Learn more about Cisco's solutions for SMBs: www.cisco.com/c/en_uk/solutions/…mall-business.htmlView Stratus Information Systems' solutions here: https://stage.stratusinfosystems.com/
In this insightful and engaging episode, AB engages in a conversation with Dr. Guy Diedrich, Cisco's Senior Vice President and Global Innovation Officer, to explore the impressive global influence of the Cisco Country Digital Acceleration (CDA) program. Marking its 10th anniversary, CDA has played a crucial role in narrowing the digital divide worldwide. This discussion delves into key subjects such as differentiating between resource availability and accessibility, building trust between global leaders and Cisco, and the importance of education and skill development to enhance countries' digital competitiveness, among many other topics
Wawira Njiru serves as the Founder and CEO of Food 4 Education, a non-profit organization dedicated to combating childhood hunger in Kenya by providing meals to over 500,000 students annually. In this insightful discussion, AB engages with Wawira and Brian Tippens, Cisco's Senior Vice President and Chief Social Impact & Inclusion Officer, to explore the significance of community-driven initiatives, the implementation of sustainable practices in tackling the global food crisis, the crucial role of trust in fostering partnerships between corporations and communities, and much more.
Richard Yates, Service provider Technical Leader, tells us about his career story. Starting from the air force and analog phone switchboards through all the wireless technologies like CDMA, 3G, WiMAX to 5G. This long episode covers life lessons, technology anecdotes, insane stories and much much more.
What does it take to deliver successful digital experiences at major events like concerts and conferences? With special guest Dominic Hampton—Managing Director at attend2IT—we’ll explore the dynamic world of event IT and key takeaways ITOps teams at enterprise companies can apply to their own events as well as in their day-to-day operations.We’ll also discuss insights from recent incidents that impacted Azure, Microsoft 365, and more.CHAPTERS00:00 Intro01:34 Behind the Scenes of Event IT: Lessons for Enterprise ITOps22:42 Microsoft Azure Incident24:15 Microsoft 365 Disruption25:31 Atlassian Bitbucket Cloud Outage27:22 TikTok’s Shutdown30:41 Get in Touch———ABOUT DOMINIC HAMPTONDominic Hampton is the Managing Director of attend2IT, a UK-based company that provides comprehensive IT services for events of all kinds, from music festivals to major corporate conferences. An IT industry veteran, Dom has more than two decades of experience in the space and has worked on events for many leading companies and organizations. Learn more and connect with Dom on LinkedIn: https://www.linkedin.com/in/attend2/———For additional insights, check out the links below:The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-event-it-best-practices?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcastWebinar: Top Outages of 2024, Explained: Lessons in Digital Resilience: https://www.thousandeyes.com/resources/na-top-outages-2024-lessons-in-digital-resilience-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep6_podcast*NOTE: The discussed Atlassian Bitbucket Cloud outage occurred on January 21, starting at 3:30 PM (UTC), not January 22.———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In today’s episode of the Cisco Leadership Podcast, we will hear from Elisabeth De Dobbeleer, Senior Vice President of the Cisco Partner Program. Elisabeth shares her fearless approach to leadership, the lessons from her professional journey, and her invaluable insights on building and inspiring high-performing teams. Tune in to discover how embracing courage and purpose can transform not just teams, but entire organizations. Thank you for listening!
Configuration changes played an outsized role 2024 outages. Tune in to hear more about this and other outage trends—and learn how ITOps teams should plan accordingly in the year ahead.We’ll also share insights from recent incidents at OpenAI and Google Cloud’s Pub/Sub, and dive deeper into a degradation incident that Netflix experienced at the end of 2024.Read on to learn more, or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:58 Cloud Service Provider (CSP) Outages Continue To Rise 01:52 Accidental Misconfigurations Trending for Clouds and Apps07:10 OpenAI Outage09:55 Google Cloud’s Pub/Sub Disruption14:47 Lessons From a Netflix Incident18:57 Recent Outage Trends: By the Numbers21:01 Get in Touch———For additional insights, check out the links below:- The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-configuration-change-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast- 2024 Outage Trends Solidify; Plus OpenAI & Meta Outages: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast- Netflix Broadcast Disruption: Lessons for Major Live Events: https://www.thousandeyes.com/blog/netflix-disruption-analysis-november-15-2024?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast- And join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep5_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on LinkedIn or X at @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
We interview Devon Herron, a Splunk support engineer based in the UK. Devon only handles network down P1 situations and he has seen a few doozies during his career.He takes us through storage troubleshooting, hypervisor shenanigans and of course automation going bananas. Follow us on this journey to discover Splunk and how it can change your life as a network engineer.
With nearly a year of data available, the topline outage trends for 2024 are coming into focus. Tune in to see what the numbers are showing.The Internet Report team will discuss how Internet service provider (ISP) outage numbers are continuing to increase, while cloud service provider (CSP) outages are also becoming more frequent, indicating a changing landscape in service reliability. They’ll also unpack the recent OpenAI and Meta outages.———CHAPTERS:00:00 Intro00:49 Outage Trends Across 202407:37 OpenAI Outage13:10 Meta Outage18:48 Get in Touch ———For additional insights, check out The Internet Report's latest blog: https://www.thousandeyes.com/blog/internet-report-2024-outage-trends-openai-meta-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcastAnd join our upcoming webinar, “Top Outages of 2024, Explained: Lessons in Digital Resilience.” We’ll unpack notable outages and performance degradations of 2024 and share lessons IT Operations teams can take away from these incidents to strengthen their digital resilience: https://www.thousandeyes.com/webinars/na-top-outages-2024-lessons-in-digital-resilience?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep4_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
New titles, technologies and routes to market. The partner space that serves small and medium businesses is rapidly evolving. From shifting investments to OpEx, adopting AI and incorporating managed services there is a lot to learn, let alone master. For a look into what the future holds for both partners and customers, Ian is joined by Chris Caprio, CEO of Focus Technologies, a top SMB partner of Cisco.Learn more about Cisco's solutions for SMBs: https://www.cisco.com/c/en_uk/solutions/small-business.htmlView Focus Technologies' solutions here: https://www.focustsi.com/services-solutions/
The past few weeks are somewhat of a representative sample of 2024 from an outage perspective, with connectivity issues and updates at the root of the four recent incidents.Both DigitalOcean and real-time payments provider Worldline experienced connectivity issues to data centers that made services unreachable. Meanwhile, Microsoft and Reddit encountered problems following changes to their systems that appeared to have unexpected user impacts and had to be rolled back. Tune in to hear The Internet Report team unpack these incidents and discuss the latest outage trends.———CHAPTERS:00:00 Intro00:50 Reddit Server Errors04:33 Issues for Microsoft 36509:42 DigitalOcean’s Network Issues10:52 Worldline’s Payment “Perturbations”12:40 Outage Trends: By the Numbers15:06 Get in Touch———For additional insights, check out this week’s The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-digitalocean-reddit-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcastAnd to learn more about how to deliver seamless digital experiences in a distributed IT landscape, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep3_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode, Gladys Kline sits down with John Rivers, Global VP for Service Sales at Cisco and Trustee for the Cisco Foundation. John shares inspiring stories from his family's rich history, his career journey, and his passion for giving back. Tune in for an engaging discussion on resilience, mentorship, and making an impact through service and sustainability.
At Cisco, partnerships aren't merely a business transaction — they hinge on personal connections that have been cultivated over time. AB sits down with Rodney Clark, Cisco's SVP, Partnerships and Small & Medium Businesses, to chat about the ever-evolving partner ecosystem at Cisco. This great conversation dives into topics such as streamlining the partner experience, the shift from products to outcomes, the role of AI in driving better end-user experiences, and much more.
In this episode, we interview Jean Francois Dive : threat hunting for Cisco internal Security. He takes us through the stakes of a few very recent and famous hacks.
Powerful things happen when ITOps teams move beyond a break-fix approach and lean into proactive optimization. Instead of just responding to issues as they occur, when teams have independent visibility into their end-to-end service delivery chain, they can proactively identify possible areas for optimization and improvement. For example, streamlining one small part of a complex process could shave seconds off the total transaction time; do this for every part of the process, and the efficiency savings can quickly add up.In recent weeks, it appeared OpenAI’s ChatGPT may have been undergoing this type of optimization, as we observed material improvements in page load times and some evidence suggesting possible configuration changes and re-architecture in the pursuit of performance improvements.Read on to learn more about what we saw at ChatGPT, as well as insights from incidents at companies including Grammarly, Bluesky, and Netflix, or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:48 ChatGPT Disruptions08:17 Grammarly Issues10:59 Netflix Issues12:09 Bluesky Disruptions13:26 Salesforce Outage14:50 Verizon Fios Disruption16:14 Outage Trends: By the Numbers18:36 Get in Touch———For additional insights on understanding and proactively optimizing digital experiences, read this eBook: https://www.thousandeyes.com/resources/guide-to-next-generation-assurance-ebook?utm_source=soundcloud&utm_medium=referral&utm_campaign=fy25q2_internetreport_q2fy25ep2_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Find out how Cisco ThousandEyes is supporting Channel Partners, the latest and greatest on the integration with the AWS Migration Assistance Program, and a preview into what happened at Cisco Partner Summit 2024. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/
Neste episódio do #12 Podcast, tivemos o prazer de ter como convidada a Grace Wanna, Engenheira Informática, que passou um mês na Cisco Portugal através do programa da Girl Move Academy. Oiçam este episódio para conhecerem melhor a Grace e a sua paixão pela tecnologia!
The Digital Operational Resilience Act (DORA) goes into effect on January 17, 2025, and financial institutions serving the EU will need to meet an enhanced set of requirements related to risk management, network resilience, and incident reporting.While DORA is directly applicable to EU financial institutions, it prompts important discussions about resilience and ensuring digital experiences that are relevant for all IT operations teams, regardless of industry or region.Tune in to the podcast to hear The Internet Report team and special guest Bernie Clairmont, Product Solution Architect at ThousandEyes, dive deeper into DORA.As usual, we’ll also unpack recent outages from the last few weeks, examining the DDoS attacks against the Internet Archive as well as some power and cooling problems at Google Cloud. We’ll also revisit a previous Azure outage and discuss the latest global outage numbers.——— CHAPTERS:00:00 Intro 01:20 DORA: What ITOps Teams Need to Know18:38 BMO Disruption21:16 Incident Retrospective: Azure Virtual Desktop Outage25:00 Google Cloud Outage27:47 Internet Archive Outage29:35 Get in Touch ———For more insights, check out the link below:- Blog: Introducing Adaptive API Monitoring: https://www.thousandeyes.com/blog/introducing-adaptive-api-monitoring?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q2_internetreport_q2fy25ep1_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
While the cloud has become table stakes for businesses, what it enables companies to do remains almost limitless. From faster collaboration to powering machine learning, the cloud is the key for SMBs everywhere. But what does that look like in application?For a look into how the cloud is powering life sciences companies and how those learnings can apply to other SMBs, Ian is joined by Ethan Simmons, the managing partner of PTP, a top SMB partner of Cisco.Learn more about Cisco SMB solutions for cloud networking: https://www.cisco.com/site/us/en/solutions/small-business/networking/index.htmlLearn more about PTP’s offerings: https://ptp.cloud/services/
AB sits down with Matt Caulfield, VP of Identity and Duo, Cisco Security, to talk about the vision and strategy for Cisco’s identity portfolio. This insightful conversation spans various topics, including multi-factor authentication (MFA), social engineering, and the integration of artificial intelligence (AI) in identity security technologies.
In this episode, we interview Alain Lanssiers, Service Provider Technical Leader at Cisco CX who knows more protocols than anyone around here. One day he casually decides to code a new feature for a protocol that was already old back then ...
A recent Salesforce outage highlighted the limitations of status pages and the importance of considering a variety of data points when identifying the source of an outage.Tune in to hear The Internet Report team discuss what happened and why. They’ll also share insights from a recent Microsoft Outlook outage and cover the latest Internet outage trends.Listen now or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:48 Salesforce Outage10:00 Microsoft Outlook Outage14:43 Outage Trends: By the Numbers17:22 Get in Touch ———For additional insights, check out the latest Internet Report blog: https://www.thousandeyes.com/blog/internet-report-salesforce-microsoft-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcastAnd for more on troubleshooting digital experiences across owned and unowned networks, watch this webinar featuring The Internet Report’s Mike Hicks: https://www.thousandeyes.com/resources/apjc-troubleshooting-digital-experiences-across-owned-unowned-networks-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep6_podcast ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode, Jason Marks, Gladys Kline, and their special guest Jason W. Gallo dive into the importance of balance in both personal and professional life. Jason W. Gallo shares his journey from growing up in Brooklyn to becoming a global VP at Cisco, offering insights into his career and personal experiences. Tune in to hear a candid conversation about finding purpose and growth while navigating the complexities of the tech world.
AI is everywhere. Every business is talking about it, and seemingly everyone has used it in one way or another. Are we in an AI revolution? What does it mean for the future of work, and the corresponding cybersecurity concerns that come with it? Is the toothpaste out of the tube? To answer these questions and discuss what the future holds, our host Ian is joined by Omar Zarabi, President and CEO of Port53 Technologies, a top SMB partner of Cisco.Learn more about Cisco SMB solutions for security: www.cisco.com/c/en/us/solutions/…ness/security.htmlLearn more about Port53’s security offerings: https://port53.com/
A recent certificate problem impacted ServiceNow, and other issues prevented users from accessing key cloud services including Microsoft 365, Azure Virtual Desktop, and Workday.Tune in to hear what happened during these incidents and a separate data center fire that caused a Reliance Jio outage for customers across multiple areas of India.Listen now or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:59 ServiceNow Outage03:20 Microsoft 365 Outage04:36 Azure Virtual Desktop Outage05:50 Workday Outage09:39 Reliance Jio Outage13:06 Outage Trends: By the Numbers15:16 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-workday-outage-access-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy25q1_internetreport_q1fy25ep5_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Tim Carnes, VP, Global Solution Engineering shares his career journey, highlights, and why being a Cisco SE is the best job ever!
AB sits down with Matt MacPherson, Chief Technology Officer, Cisco Wireless, for an informative chat about the current state of Wi-Fi and cellular convergence, the importance of seamless roaming across Wi-Fi and cellular networks, and how Wi-Fi 7 is enhancing the user experience when compared to earlier Wi-Fi standards.
Special episode where we interview 3 engineers : Tristan, Jaroslav and Maren who troubleshooted network issues on boats and cruise ships. Some even had to go on site on the cruise ... there could be worse interventions probably.
Tim Carnes, Global VP Solution Engineering shares how passion and curiosity have fueled his career, highlights, and why being a Cisco SE is the best job ever!
During high-traffic seasons like Black Friday or a much-anticipated product launch, maintaining good digital experiences for customers is vital. We’ve all heard tales of floods of eager shoppers crashing a website during a major sale—leaving them unable to make their coveted purchases. To guard against a breakdown like this during high-traffic periods, companies sometimes use various traffic management strategies such as digital waiting rooms.In this episode, The Internet Report team discusses the pros and cons of traffic management and looks at the different techniques used by ticketing platforms for the upcoming Oasis reunion tour concerts. They also cover an AT&T issue that impacted Microsoft, as well as disruptions at Akamai, Alibaba Cloud, and Cloudflare.Listen to the full episode now or use the chapters below to skip to the sections that most interest you.CHAPTERS00:00 Intro00:54 Oasis Reunion Ticket Issues10:16 Microsoft Outage13:00 Akamai Outage14:40 Alibaba Cloud Outage16:28 Cloudflare Incident17:40 Outage Trends: By the Numbers18:40 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Join Scott Schell and Sam Nchinda, VP and Head of Business Services at Orange Business based out of Atlanta, GA. In this episode, they discuss their long standing 25-year partnership with Cisco and how they have found success through establishing their three-prong value proposition with: digital infrastructure, employee experience, and operational experience.
In this episode, Deanna Davenport, VP of Customer Success at ePlus (CX Global Partner of the Year) discusses their motto of "Customer first. Services led. Results driven." Tune in to hear the CX Global Partner of the Year discuss success with Partner Advanced Services, 96% renewal rates, 90% cSAT, and more.
Let’s dive into the fascinating world of subsea cables. With special guest Murray Burling—Executive Director of Oceans and Environment at RPS—we’ll explore the current subsea cable ecosystem and chat about what the future might hold.Tune in for insights on how important subsea cables are for today’s digital experiences, how decisions are made on where to place them, the consequences of cable cuts, and route diversity and Internet resilience.CHAPTERS00:00 Intro02:29 Current Subsea Cable Ecosystem07:16 Subsea Cable Cuts15:15 Route Diversity & Internet Resilience18:51 What’s Next22:05 Get in TouchABOUT MURRAY BURLINGMurray Burling is the Executive Director of Oceans and Environment at RPS. Murray has extensive experience as a consulting coastal engineer, oceanographer, and marine modeler, undertaking multifaceted studies in Australia, New Zealand, South East Asia, and the Middle East. He has managed the implementation of large web-based data and model applications and his team supports data acquisition and analysis for a wide range of industries developing and operating in the world’s oceans. These sectors include conventional and renewable energies, shipping, ports, and communications. He is also an expert in complex dataset analysis and visualization, and has authored and co-authored many technical reports and publications.Connect with Murrary on LinkedIn: https://www.linkedin.com/in/murray-burling-a527839a/———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Tune in to be in the know as Craig Hill, Mike Luken, and Andy Stewart explore the crucial role of quantum safe cryptography as we approach the quantum computing era and its potential impact on current encryption methods. Discover what you need to know and how Cisco is leading the way in delivering quantum safe cryptography.The discussion begins with an overview of the urgent need to migrate to post-quantum cryptography. In the U.S., Federal agencies have been mandated by National Security Memorandum 10 to transition their cryptographic systems to withstand quantum computing attacks by 2035. This directive, enforced by the President's Office, the Office of Management and Budget (OMB), and the Office of the National Cyber Director, aims to mitigate future risks posed by quantum computers.Globally, governments, financial institutions, hospitals, and other entities requiring secure information protection are also taking steps to incorporate quantum-safe cryptography. Although quantum computers capable of breaking current encryption do not yet exist, the National Institute of Standards and Technology (NIST), in collaboration with over 100 countries and experts, has recently released the first three finalized Post-Quantum Encryption Standards.Listen in as Craig, Mike, and Andy delve into the nuances, needs, and technical details of quantum safe cryptography, and learn how Cisco is preparing for the post-quantum world.
This episode features Amanda Dalzell and Tony Mai from Insight Technologies. They discuss their success with integrating Success Tracks into their sales strategies and how this has accounted for positive changes in their operation and sales strategies and overall company growth through delivering premium services by leveraging the Digital Selling Lifecycle Experience.
In this episode, Esther Roure Villa remembers her days of troubleshooting Service Providers and spanning-tree loops. Esther is now a Sustainability Lead at Cisco and explains to us why it's way more technical than just a few buzzwords for good measure.
AB sits down with Bert Soto, Chief Diversity Officer and VP of Sales at TGS, the official technology provider for the Kansas City Chiefs, 2024 NFL Champions. They discuss TGS's growth from a small business to a full-service IT consulting firm, covering managed services, automation/AI, security platforms, and end-user devices.
In this episode, Julie Greene from ComputaCenter discusses how they are leading the charge in sustainable IT solutions. Discover how their innovative approach to end-to-end lifecycle selling is not only helping customers achieve carbon neutrality but also driving significant cost savings and operational efficiencies.
Explore the recent Google Cloud and GitHub outages, plus get insights from a network perspective into the August 12 X livestream event featuring Elon Musk and Donald Trump.In the case of Google Cloud, a power issue in one of its European regions impacted connectivity and affected several services and networking equipment. The problems disrupted connectivity into the region as well as some Partner Interconnect connections and associated routes between other Google regions.Traffic to and from GitHub.com encountered an issue when a database configuration change resulted in critical services unexpectedly losing connectivity.And when access issues during the August 12 X “Spaces” livestream were attributed to a network load-related issue, traffic behavior observed during the event suggested a different technical explanation.Tune in to learn more about these three events or use the chapters below to jump to the sections that most interest you.CHAPTERS00:00 Intro00:47 Google Outage05:03 GitHub Outage11:26 X Spaces Insights14:16 Outage Trends: By the Numbers15:57 Get in Touch ———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Jason Marks and Gladys Kline are joined by Digit Murphy, a trailblazing leader in sports and business, to discuss the vital role of women in leadership, sales, and technology. They explore the challenges and opportunities women face in these fields, sharing insights on how to break barriers, lead with confidence, and inspire the next generation of female leaders in the industry.
Jason Marks and Gladys Kline discuss the crucial role of time management for both sellers and leaders in the tech industry. They share practical strategies for boosting productivity, managing priorities, and making the most of your time to drive success in a fast-paced environment.
In this episode, Jason Marks and Gladys Kline sit down with Rhonda Henley, VP of the Americas Partner Organization at Cisco, to dive deep into the dynamics of the channel.
Jason Marks and Gladys Kline are joined by Matt Konwiser, CTO at IBM, to discuss the current landscape and future of artificial intelligence. They explore the latest advancements, challenges, and opportunities in AI, offering expert insights into how AI is shaping industries and driving innovation.
Jason Marks and Gladys Kline take you behind the scenes of building the BITS podcast, sharing their journey, insights, and challenges. They set the stage for the exciting episodes to come, offering a glimpse into the intersection of business, innovation, and technology that BITS will explore.Welcome to BITS (Business, Innovation, & Technology Show), hosted by Jason Marks, CEO of Techrategy. Join us as we delve into the spheres of business, innovation, and technology, delivering insights from industry-leading experts worldwide. Join us as we delve into the spheres of business, innovation, and technology, delivering insights from industry-leading experts worldwide. Each episode is crafted to empower tech CEOs, VARs, MSPs, SPs, sellers, account managers, and their executive teams with the insights and strategies essential for success. Whether you're at the helm of sales, guiding corporate leadership, or driving engineering initiatives, BITS serves as your ultimate resource for staying abreast of the latest trends, tackling challenges, and discovering solutions that shape the ever-evolving tech landscape.
Jason Marks and Gladys Kline explore the transformative journey of VARs, discussing how the industry has evolved and what it takes to stay competitive. They dive into the critical shifts, emerging trends, and future opportunities that are redefining the role of VARs in the tech landscape.
This episode features David Watkins, the VP of Software and Services at GDT. David shares the highlights of GDT’s significant growth, noting a 20% increase in services and 30% growth in enterprise agreements in Cisco's FY 24 year to date through Q3. Additionally, GDT has seen a 276% year-to-date growth in success tracks, emphasizing their focus on premium services.
In this episode, Kelly Ryan, VP of IBM Technology Lifecycle Services discusses how IBM TLS - built upon Partner Advances Services, a CX partner-branded and delivered offer - is being delivered to customers.
This week, The Internet Report team and special guest Dave Anderson—a tech industry veteran and co-host of "A Very Melbourne Podcast," which covers the Australian Football League and more—are chatting about how to assure great digital experiences at major sporting events.Large sporting events are always logistically complex, and today that’s even more the case with digital technology permeating every part of operational and experience delivery. And due to the real-time nature of live sports, any glitch can have a big impact on fan experiences—whether they’re at the stadium or joining in from their living rooms.For the teams managing this web of digital services that brings sports content to global audiences, it’s vital to guard against potential issues, as well as quickly detect and remediate problems when they do occur. Tune in to learn more or use the chapters below to skip to the sections that are most interesting to you.CHAPTERS00:00 Intro01:50 Digital Experiences in the Sports World08:57 The In-Stadium Experience13:18 Hybrid Sports: Catching the Game From Anywhere18:38 Sports Betting & Digital Experiences23:06 The Athlete Experience29:00 Key Takeaways31:48 Get in TouchABOUT DAVE ANDERSONA tech industry veteran, Dave Anderson currently serves as the Head of Product Marketing and Strategy at Contentsquare. He also co-hosts "A Very Melbourne Podcast," which covers the Australian Football League and more.———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode, we host our first non-Cisco guest Richard Atkin from ITGL. He tells us how he combines network engineering and programming in his job role with the help of Cisco RADKit, a free tool provided by Frederic Detienne whom we also invited on this episode ! When you have random access points crashing in your network, how can you automate the troubleshooting and more importantly expedite a solution ?Find out more at radkit.cisco.com
Meet Madalena Martins, a project manager whose travels and studies in the sociology of emotions ultimately led her to Cisco.Tune in for a sneak peek of Madalena’s album (yes, she's also a musician!). This is an episode you won't want to miss!
In this episode of Partner Perspectives, Scott Schell sits down with Dan Farrell, SVP of Global Services at ePlus, and Larry Hahn, Director of Channel for Schneider Electric, to explore a transformative partnership with Cisco. Together, they discuss how their partnership is making sustainability tangible for customers. Learn about the innovative solutions driving real business value, the challenges of balancing AI and power consumption, and the strategic benefits for partners and customers. Tune in for an insightful conversation on the future of sustainable technology!
Cybersecurity, remote work, full stack observability, oh my! SMBs have got a lot on your mind. Worrying about securing their workforce wherever they work, shouldn’t be one of them. In this episode, we sit down with Glenn Davis, COO, and Timothy Connley, Partner Manager at IT Savvy, a Cisco partner.Tune in as we explore the technologies and strategies that companies need to enable their workforce, enhance the remote and in-office work experience, and empower SMB IT infrastructures. Discover how to navigate the challenges of hybrid work environments, ensure robust security, and maintain productivity and connectivity seamlessly, no matter where your workforce is.Learn more about Cisco solutions for small and medium businesses here: www.cisco.com/c/en/us/solutions/…mall-business.html
On July 19, many organizations around the globe—including airlines, banks, and hospitals—experienced outages as Windows machines reportedly got stuck in a boot loop that ultimately resulted in the Blue Screen of Death (BSOD). These disruptions had a common source: an update from CrowdStrike, a managed detection and response (MDR) service used to protect Windows endpoints from attack. Tune in to hear The Internet Report team’s insights on this CrowdStrike update and the ensuing IT outages. We’ll also dive into the separate Azure outage that occurred just hours before, as well as some other recent disruptions.———CHAPTERS:00:00 Intro00:48 CrowdStrike Sensor Update Incident05:40 Azure Outage10:47 Workday Outage12:11 Grammarly Incidents14:36 Outage Trends: By the Numbers16:57 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-crowdstrike-update-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep6_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
AB sits down with Papi Menon, VP of Product Management at Outshift by Cisco, to discuss Outshift’s charter to foster new and cutting-edge tech ideas and tools to help technology teams succeed in the future. Building successful products is not an overnight effort, and this enlightening conversation emphasizes the critical roles of commitment and patience in guiding a new product from its initial concept to market launch.
The 6th episode of our #12 Podcast is live! Get to know better Mohamed Hellal, Account Manager at Cisco.Know more about Mohamed's journey from Algeria to Portugal, the importance of strong values, a supportive family foundation, and his love for football. Discover his insights on Sales and delve into his thesis on Hybrid Work and its impact on the corporate world. Tune in!
Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 58, we conclude our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We continue with the reach of high speed standards for multi-mode fiber and the impact on data center deployments and then close with chromatic and modal dispersion.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Join Jennifer Craine, Sr. Director of Software and Services of the Americas Partner Organization as she dives into derisking, renewals, adoption, recurring revenue, and the important role that partners play.
On May 17, X reached a major milestone when the social media platform completed its full migration from twitter.com to x.com. While the number and frequency of outages did increase after the company’s acquisition by Elon Musk, following the domain migration, there don’t appear to have been any significant disruptions to the X.com platform. In this week’s podcast, The Internet Report team discusses what they observed during (and after) the domain migration, and analyzes X’s performance pre- and post-acquisition. ———CHAPTERS:00:00 Intro00:55 Performance in the Twitter Era05:13 The Sale and Post-sale Periods12:25 Domain Migration15:47 Outage Trends: By the Numbers17:34 Get in Touch ———For more insights, explore the domain migration in the ThousandEyes platform (no login required): https://avlwlcpshpfzyqsusguxxurkhgexgpxx.share.thousandeyes.com———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more.Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Join Chris Dexter, VP of Global CX – TAC Engine as he discusses the three bodies of work for generative AI and how it is driving efficiency and adding real value (not just curiosity value) for partners and customers.
In Episode 8 of SE Unleashed, "Engineering Your Brand: Digital Strategies for Career Growth and Customer Impact," host Marc Moffett chats with social media influencers Alexis Bertholf and Wes Noonan about the power of digital branding. They break down how today’s engineers can use social media to boost their careers and impact their customers. The discussion is packed with practical tips for creating a personal brand without relying on a marketing team. Tune in to learn how to take control of your online presence and turn it into a professional asset!
Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 57, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the reach of future high speed standards for multi-mode fiber.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. One quick note: You'll hear Hao mention a 100m reach fiber that they're working on. Since we recorded this, Corning has launched that fiber. It's their ClearCurve OM3 XT and OM4 XT multimode fiber. Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
In today's episode we will hear from Lynley and Walter on how to create, foster and build meaningful partnerships to create an impact. Thank you for tuning in and hope you enjoy this episode with our 2 guests.
Join Denzil Samuels, VP of CX Partner Success and Pete Davis, Director of CX Partner Success as they dive into profitability, making an impact and being in a first-mover position as a Cisco partner.
In this episode, Tiago Antunes takes remote troubleshooting to the next level where guiding someone collecting a wireless packet capture on site allows to figure out who is messing up with the warehouse Wi-Fi network.00:00-Introduction1:12-Tiago Antunes1:50-Warehouse Wi-Fi shenanigans18:40-Talking Web Summit
Our 5th episode of #12 Podcast is out! Get to know one of our Project Specialist interns, Inês Lille.From her long lasting admiration for Cisco (thanks to her mom), to her engineering background, reading and gaming passion…Tune in to learn more about her!
Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 56, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the various multi-mode fiber standards, transceiver wavelengths, and future transceivers for multi-mode fiber.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. One quick note: You'll hear Hao mention the need for a 100m reach fiber. Since we recorded this, Corning has released such a fiber. It's their ClearCurve OM4 XT multimode fiber.Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Join Sandeep Milar, Cisco’s VP of CX Product Management as he discusses how Cisco “builds with Partner in mind.” Get a view behind the scenes of how product management operates, a sneak peek of what the CX Product Management team is working on, and a thorough understanding of how partner is top of mind regarding product management strategy and upcoming launches.
Three recent outages at Starlink, Charles Schwab, and the Internet Archive highlight key reminders for NetOps teams around backup options, the role of intelligence, and understanding your end-to-end service delivery chain.A subset of Starlink users were unable to establish a connection; some users of Schwab.com and its apps may have found themselves unable to transact or trade due to an authentication issue; and the Internet Archive and the Wayback Machine were intermittently overwhelmed by unexpected traffic floods.Tune in to learn more about what happened and why, or use the chapters below to jump to the sections that most interest you: CHAPTERS:00:00 Intro00:54 Starlink Outage07:35 Charles Schwab Outage10:20 DDoS Attack Impacts Internet Archive13:33 Outage Trends: By the Numbers16:12 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-schwab-starlink-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep4_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Join us for the second episode in a special series of the Small Business, Big Solutions podcast. In these episodes, which are geared toward Cisco partners and distributors, we sit down with some of the brightest minds on the Cisco SMB team and share insider knowledge and resources guaranteed to ignite growth in the SMB space.In this episode, we delve into the dynamic and promising landscape of the SMB (Small and Medium Business) market. With SMBs shifting back into a growth mindset and projecting impressive growth rates of up to 68% over the next few years, there is a unique opportunity for Cisco and our partners to deliver outstanding outcomes for their customers.Tune in to discover how you can leverage these insights to empower SMBs and drive mutual success in a rapidly changing market.Learn more about Cisco solutions for small and medium businesses here: https://www.cisco.com/c/en/us/solutions/small-business.html
Ep 48: Live from Cisco Live - “Partner loyalty is earned by us. It is not owed to us.” In this episode, Scott Schell speaks with Rhonda Henley, Vice President of Americas Partner Sales at Cisco about the latest Cisco Live announcements, partner profitability, and a glimpse into how partners are influencing the ability to drive Cisco strategy.
Believe it or not, we’re already about halfway through 2024. Looking at the outage data from this year so far, we see continued evolution, following patterns observed over the past few years. Notably, the percentage of cloud service provider (CSP) outages is still increasing—though at a more accelerated rate than seen in recent years.Tune on to learn more about this trend and other themes we’re noticing in the Internet ecosystem, as well as tips for how IT teams can respond to these evolving challenges.———CHAPTERS:00:00 Intro01:14 Cloud Incident Trends Accelerate13:56 Blending Real Usage Data With Synthetics16:35 AI & NetOps20:52 Get in Touch ———For more insights, check out The Internet Report blog: https://www.thousandeyes.com/blog/internet-report-cloud-outages-rise-2024-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep3_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 55, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into power consumption considerations, fiber coupling efficiency, and multi-mode fiber standards.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Live from Cisco Live! - Join Rodney Clark, our SVP of Partnerships and SMB at Cisco Live with the latest news on updates, partners, and what's to come.
Cisco Portugal’s Podcast - #12 – has officially launched its 4th episode with Ruben Ferreira!Ruben is a Client Operations Delivery Analyst who volunteered himself to be a part of the podcast. Tune in to hear about his unique career path starting in hospitality, his passion for cooking, office life, and many other interesting bits.
A podcast series talking to our UKI Women of Cisco Partner & Customer community. A food for thought series on the insights of how not only Cisco, but our partners and customers are tacking topical headline issues and thriving in today’s tech industry.
00:00 Introduction02:30 Nathan flies to Malaysia13:00 Discussing SD-access and switchingIn this episode, Nathan Pan, Switching and SD-access Technical Leader, tells us about his trip onsite to Malaysia. We engage on a long discussion about Cisco SD-access as well as the evolution of switching technologies.
In Episode 54, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We go into more detail about multi-mode fiber and its overall solution-level cost benefits.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
In today's episode of the Cisco Leadership Podcast, we will hear from Carrie Palin, SVP and Chief Marketing Officer at Cisco. In this discussion we will hear about her professional journey through leadership, experience at Cisco and what is most important in building high performing teams. Thank you for tuning in.
When it comes to assuring great digital experiences for your users, intermittent issues can be incredibly difficult to discover and diagnose because the service is both working and not working simultaneously—or, it may simply be running slow. Some users may experience issues, while for others, everything will work just fine.In this week’s episode, The Internet Report team will explore the complexities that intermittent issues can bring by examining two recent incidents at Meta and Salesforce. They’ll also cover an automation bug at Google Cloud that caused problems for a range of customers, as well as recent Internet outage trends.Listen now or use the timestamps below to jump to the sections that most interest you:CHAPTERS00:00 Intro01:00 Meta Disruption05:07 Salesforce DNS Disruption10:08 Google Cloud Issues Impact Spotify, GitLab, and More15:09 Outage Trends: By the Numbers17:14 Get in Touch ———For more insights, check out the related Internet Report blog: https://www.thousandeyes.com/blog/internet-report-meta-salesforce-disruptions?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep2_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is The Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in to hear ThousandEyes’ Internet experts dig into some of the most interesting outage events from the past couple weeks, discussing what went awry—was it the Internet, or an application issue?Plus, learn about the latest trends in ISP outages, cloud network outages, collaboration network outages, and more. Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Partners only! Join us for the first episode in a special series of the Small Business, Big Solutions podcast. In these episodes, which are geared toward Cisco partners and distributors, we sit down with some of the brightest minds on the Cisco SMB team and share insider knowledge and resources guaranteed to ignite growth in the SMB space.In this episode, we explore Cisco's innovative approach for managed service providers through MSP Expressway for SMB, offering low-touch, scalable managed service solutions tailored to SMB needs. With Managed Services emerging as the powerhouse route to market, we hope to help partners and distributors capitalize on this promising sector, queueing up transformation in the SMB landscape.Tune in to learn how Cisco is redefining its SMB strategy, poised to capture a larger market share and empower SMBs with smarter, more secure, and productive network solutions.
In this episode, host Brandon Copeland is joined by ThousandEyes Partner of the Year 2023, WWT. They discuss how they built their ThousandEyes practice, how they received executive buy-in, and the lessons they learnt along the way. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
Hear from Valérie Poulain, Cisco Sales Business Development Manager for Paris Olympics 2024, and Andrea Vitali, Cisco Solutions Development Architect, as they discuss their experiences with One Cisco, Many Careers. For questions, comments, or feedback, please contact cisco-techinsiders-podcast@cisco.com
On this episode, Scott Schell sits down with Brian Dixon at CDW to discuss the moments that matter around Enterprise Agreements (EAs), software adoption, and the customer lifecycle across the two.
Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 53, we continue our conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We get into the difference between single-mode and multi-mode fiber.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Explore what happened during recent outages at google.com, X (formerly Twitter), and CDN service jsDelivr. The Internet Report team will also discuss why a detailed understanding of every component in your service delivery chain is vital to maintain the availability and resiliency of your service. If even one component encounters challenges, the entire service can be impacted.In jsDelivr’s case, for example, the detail at issue was an expired cert, which created problems serving content and impacted many websites that rely on the CDN service.Listen now to learn more or use the timestamps below to jump to the sections that most interest you:CHAPTERS:00:00 Intro00:52 google.com Outage05:26 X Outage10:33 jsDelivr Outage15:02 Outage Trends: By the Numbers17:27 Get in Touch ———For more insights, check out the links below:- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-x-jsdelivr-google-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q4_internetreport_q4fy24ep1_podcast- Explore the X and google.com outages in the ThousandEyes platform (no login required): X outage: https://aitcvdgvbgkzdxlzjvazipwezvmjeljr.share.thousandeyes.comgoogle.com outage: https://azraqdwpahxlrnviylmbvpumoonabsnh.share.thousandeyes.com———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week to hear the Internet experts at ThousandEyes share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
AB sits down with Joe Vaccaro, GM, Cisco ThousandEyes, for a great conversation on the unique technology of ThousandEyes and how it is becoming the de facto digital experience assurance solution across Cisco products and beyond, helping customers deliver excellent digital experiences. Beyond the tech talk, Joe also discusses his passion for family, the great outdoors, and a lot more.
When it comes to cyber security, you're not just protecting your business, you're also protecting your employees and clients. As a small or medium business, the threat of cyber security attacks are imminent. The reality is, you have to be prepared to survive an attack, not prevent one.In this episode, we recap previous conversations that host Ian Thompson has had with guests around the topic of cyber security. He explores sobering statistics, essential strategies, and tangible steps every business should take to protect itself in an increasingly digital world.Learn more about Cisco solutions for SMBs at cisco.com/go/smb.
In this episode, we interview Justin Roberts, Technical Leader in Next-Gen Firewalls in the US. He takes us, in a very technical episode, through the artchitecture of Cisco Firewalls, how they work and how performance and security are two concepts that are very related. In this story, a customer is seeing applications performance issues after the start of Covid as employees all work from home. However, load is not the problem and their beefy security appliances should handle it without any problem. Where could the problem be ?
Multi-mode fiber has been the workhorse for fiber optic communication within a data center for years, as well as the choice for Ethernet backbones in office buildings. It has a rich history that goes all the way back to the first optical fiber standards when 100 megabits per second was a huge data rate. Anybody remember those days?In Episode 52, we begin a new conversation with Hao Dong, market technology development manager for Corning’s optical communications business. We begin with his start in semiconductor lasers for telecom before switching to fiber lasers.– Pat Chou, Cisco Optics Product ManagerHao Dong is a market technology development manager for Corning’s optical communications business. Within this role, he focuses on technology and market trends to identify, evaluate, and develop leading optical network solutions that form the backbone of today’s connected world.Hao has over 18 years of industry experience and has held various positions in engineering, development, and marketing within the fields of optical components, fiber lasers, and optical communications.Hao holds a Bachelor of Science in physics from Wuhan University and a Ph.D in physics from the University of Connecticut. Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Join Gabby McGee, Cisco's Partner Renewals Leader for EMEA as she navigates partner profitability. “Profitability is about sustainability and longevity for partners. It’s exactly about relevance. If our partners aren’t profitable, they likely can’t continue to operate, and they certainly can’t reinvest and grow.”
Go under the hood of a ChatGPT outage, H&R Block’s Tax Day disruption, and more incidents from the past few weeks. The Internet Report team will also discuss Microsoft’s update on recent subsea cable cuts and the latest global outage trends.———CHAPTERS:00:00 Intro00:57 ChatGPT Outage03:35 Revisiting West Coast of Africa Cable Cuts09:07 H&R Block Outage11:32 Sky Mobile Outage12:25 Outage on unpkg CDN14:06 PlayHQ Outage16:40 Outage Trends: By the Numbers19:33 Get in Touch ———For more insights, check out the links below:- The Internet Report: Pulse Update blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-chatgpt-outage-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse34_podcast- Explore the ChatGPT outage in the ThousandEyes platform (no login required): https://akhdjionjdupmjvkqfyigkaorlxgzgir.share.thousandeyes.com- Review Microsoft’s post-incident report on the west coast of Africa cable cuts (see the entry labeled March 14, tracking ID: VT60-RPZ): https://azure.status.microsoft/en-gb/status/history/- Also watch Microsoft’s related Azure Incident Retrospective video: https://www.youtube.com/watch?v=ypU_UuwW_w8&list=PLmsFUfdnGr3xomlYbZPAYTtFdkcvbv2ye———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
This Earth Day we celebrate the people behind #sustainability efforts at Cisco! In this episode of CX EMEA Unplugged, we meet Esther Roure Vila, Saumya Dubey, and Tiziano Canovai, and we find out how a surfer, a PhD student, and an avid camper brought their passion for sustainability to Cisco.
B sits down with Denise Lee, Cisco’s VP Engineering Sustainability Office, for a great chat on a wide range of sustainability topics, from circular design to embedding sustainability principles into business practices to achieving overall sustainability goals. This is also a great conversation for anyone looking to explore the diversity within sustainability roles that exist at companies like Cisco.
Join Dana Abrams, our Success Tracks Partner Go-to-Market Strategy Lead as she discusses Success Tracks and how partners benefit and monetize from CX Cloud, PX Cloud, APIs, and service creation only offered through Success Tracks.
With tax season coming to a close in the United States, IT teams at tax preparation companies and other organizations in the industry will be taking extra care to make sure that their systems can handle a spike in traffic due to a potential last-minute rush of filings. Tune in to hear The Internet Report hosts discuss how IT teams can navigate major spikes in demand and give customers the best possible digital experience, whether it’s Tax Day, Black Friday, or another high-traffic period.They’ll also unpack recent outages at companies including Apple and WhatsApp, and explore why a sudden reduction in page load times may indicate functional issues rather than true improvements to the customer’s digital experience.———CHAPTERS:00:00 Intro01:11 Navigating U.S. Tax Season and Spikes in Demand06:37 Pulse Update: Outage Analysis06:40 Apple Outage: App Store, TV+, and Music13:35 WhatsApp, Other Meta Services Disrupted15:04 Square Outage17:19 Performance as a Cyber Indicator: XZ Utils20:48 Panera Bread Outage22:33 Ray AI Disruption24:13 Outage Trends: By the Numbers27:05 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode you will get the chance to meet Dragan Marjanovic, Cisco Consulting Engineer!Tune in to discover more about Dragan's career path, his transition to life in Portugal, sharing the same Padel appreciation as our host Rodrigo, and many other insights.
In this episode, host Brandon Copeland is joined by Tanner Bechtel, Global Leader of Partner Solutions at ThousandEyes, where they deep dive into the intricacies of building a successful practice. From the initial conversations within your organization, to mitigating roadblocks along the way, this episode is packed with advice to ensure your success on this practice building journey.Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
In today’s episode, Scott Schell talks with Steve Dock from CX Partner Marketing to get a glimpse behind the scenes of the intensive, yet minimally disruptive rebrand efforts for the CX Partner Framework content and learning resources. For access to Blackbelt Trainings, please visit https://ebooks.cisco.com/story/your-cx-service-strategy/.
In this episode, Jaroslav Gawron, Ivan Shirshin and Rik Boven tell us 3 crazy stories. However, only 2 are true. Will you be able to find out which one is the fake one ?
The end-to-end delivery of modern digital services can introduce a complex web of dependencies and failure points, which can stem from direct relationships as well as third-party providers, introducing layers of abstraction for operations teams to keep track of. Managing this complex ecosystem can be challenging. Unexpected issues may arise from seemingly insignificant components, surprising even the largest, most technologically sophisticated organizations.For example, in recent weeks, problems at third-party providers led to outages at McDonald’s and the Department of Motor Vehicles. Tune in to the episode to hear what happened and explore other incidents from the last couple of weeks.——— CHAPTERS00:00 Intro01:09 Payment and Ordering Systems Cut Out at McDonald’s04:36 Disruptions at the DMV08:48 Cable Cut in West Africa10:16 Another Fiber Cut, but With Layered Redundancy14:12 PlayStation Network, GeForce Now Experience Issues16:21 Get in Touch ———For more insights, check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-mcdonalds-dmv-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse32_podcast- Explore the Africa undersea cable cut in the ThousandEyes platform (no login required): https://alxucgibmtsxarllvvybwfagzkvvlokf.share.thousandeyes.com/———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORTThis is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
“Organizations are increasingly aware that they may not be as prepared as they should be for cyber incidents and are starting to understand the potential financial impact of downtime.”This was an eye-opening discussion with two of the best! Check out this awesome conversation with Randall and Larry, who joined From the Field to chat about importance of cybersecurity in today's business landscape, the challenges in cybersecurity including evolving threats and lack of correlation across platforms, and solutions for optimizing cloud environments and concerns about quick recovery from cyber incidents.During the conversation we explored the development of solutions that can correlate events from any platform and provide comprehensive attack vector analyses. Discussed solutions and efforts for optimizing cloud environments and providing lifecycle management and visibility, particularly in terms of operationalizing and minimizing impact on the organization. And considered the need for tools that can automate and maintain consistent policies across multiple clouds, reducing potential misconfigurations. Randall and Larry make several outstanding observations on the current state of security;There is a general level of confidence across different market segments, but there are still worries about visibility, workforce, and misconfigured tools;Challenges in cybersecurity related to including constantly evolving threats on core business and extended supply chains, such as dictionary attacks on VPNs, and the pressure on security teams from constantly playing "whack-a-mole";Different teams with different toolsets, leading to a lack of correlation and integration across platforms;And, Cloud environments presenting challenges such as complex configurations and mismanagement, and the need for visibility, automation, and consistent policies.
In this episode, hosts Eric and Val engage in a conversation with Karina Loor, a US Navy Surface Warfare Officer Veteran and Partner Account Manager at Cisco Systems. Karina's journey unfolds as she recounts her remarkable life story, beginning as an immigrant from Ecuador and navigating her way into the military. The narrative expands to her experiences attending school in the United States, securing an NROTC scholarship, and achieving distinction in her career as a Navy Surface Warfare Officer.Karina further dives into her academic achievements, highlighting her graduation from George Washington University and the attainment of an MBA from the University of North Carolina. The discussion offers a glimpse into the challenges and triumphs of her military service, providing valuable insights for listeners. As the conversation shifts to her corporate career at Cisco Systems, Karina shares practical advice for individuals undergoing transitions, drawing from her own experiences of adapting to change. Whether it's a first-time transition or the fourth, Karina's wisdom provides a guide for navigating the complexities of career shifts, making this episode a resourceful exploration of resilience, education, and professional growth.
In this episode, hosts Eric and Nicole welcome Valerie Bennett, a multi-faceted individual with a background as a surfer, technologist, and US Marine. Valerie shares her compelling journey, recounting her transition from the Marine Corps into technology. The conversation delves into the valuable lessons she has learned throughout this transformative journey and explores how she has managed to sustain a strong sense of purpose.Listeners are treated to insights into the intriguing connection between Valerie's passion for surfing and her successful career in the tech industry. The episode unravels the parallels between these seemingly disparate worlds, inviting the audience to discover the unique intersections of surf culture and the fast-paced, innovative landscape of technology. Valerie's narrative offers inspiration and practical wisdom, making this episode a captivating exploration of resilience, adaptation, and the diverse paths that lead to fulfillment in both personal and professional arenas.
AB welcomes Adele Trombetta, Cisco’s SVP and GM, Cisco CX EMEA, for a fun and spirited conversation on her passion for technology and her mission to create an extensive inclusive culture program in EMEA. From her days as a young mechanical engineer to her current role as a CX leader at Cisco, Adele’s story is a perfect example of how even in an industry overwhelmingly dominated by men, being a woman AND a super successful tech leader at the same time is an achievable goal.
In this episode, Scott Schell talks with Pete Davis about the latest updates within CX Partner Success and how partners are benefiting from a “Greater Together” approach through lifecycle selling and digital-first business models.
Over a two-day period this past week, major social media platforms—Meta’s Facebook and Instagram, LinkedIn, and Discord—all experienced disruptions. In the same timeframe, Comcast was also impacted by an outage that affected access to specific services and applications.Meta experienced issues with its log-in process, Discord navigated unexpectedly high load volumes, Comcast dealt with 100% packet loss in part of its backbone, and—the following day—LinkedIn worked its way through a backend issue.These incidents each leave valuable reminders for NetOps teams as they seek to minimize downtime and assure exceptional digital experiences.Tune in to the episode to learn more and also gain insight into the latest outage numbers and trends.——— CHAPTERS:00:00 Intro00:58 Comcast Outage05:09 Meta Outage09:38 Discord Disruption10:25 LinkedIn Outage13:22 DIRECTV Service Disruption15:25 Outage Trends: By the Numbers17:03 Get in Touch ———For more insights, check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-meta-linkedin-comcast-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast- Explore the outages in the ThousandEyes platform (no login required):Comcast Outage: https://afplzaqpehynhosldcqefycfhqqcrbzh.share.thousandeyes.comLinkedIn Outage: https://anxjzezcpptrnpodjucgzzixdkldguzm.share.thousandeyes.com - Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse31_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
This episode unveils the compelling journey of Nadine Fakhoury, an engineering leader whose path was shaped by resilience, curiosity, and a series of bold moves. Coming from a vastly different cultural background, she faced and overcame significant challenges, demonstrating the profound impact of adapting to new environments and embracing change. Her love for technology was sparked not just by an inherent curiosity but also through the courage to explore the unknown and make pivotal decisions at critical moments of her life.We delve into the "What if" moments that punctuated her career, exploring how these crossroads were navigated with bravery and strategic choices. These decisions, often bold and against the grain, were instrumental in propelling her from one achievement to another, illustrating the power of taking risks and stepping out of comfort zones.Join us as we explore the story of a tech leader whose journey is a testament to the strength found in daring to ask "What if" and the transformative power of bold moves in shaping one’s destiny in the tech world.
In this episode, host Brandon Copeland and co-host Craig Vario are joined by Tony Finn, Director of EMEA Channel Sales at ThousandEyes, where they disect all that happened at Cisco Live EMEA 2024 where ThousandEyes had their biggest channel presence to date.Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
Today we're diving into a topic at the forefront of global innovation—sustainability in business. In this episode, we're honored to have two distinguished guests. Joining us is Cisco's Chief Sustainability Officer, Mary de Wysocki, whose vision and leadership are driving Cisco and its partners and customers towards a greener future. Interviewing Mary is the Founder and CEO of CyberSN, Deidre Diamond. Together, they'll share personal journeys, industry insights, and actionable strategies for embedding sustainability into the core of your business. So, buckle up as we explore the synergy between success and sustainability, right here, on From the Field.
Welcome to this week's episode of Line of Departure, where Eric and Ben dive deep with Morgan Mann, from his time serving in the Marine Corps to his current role as Vice President of Transformation at Cisco.In this episode, Morgan chats with us about his passions for the outdoors, family, national security issues, along with the challenges and opportunities he faced transitioning from the military to the private sector.We explore how Morgan found purpose beyond the Marine Corps, navigating the tech startup world before re-affiliating with the Marines post-9/11. His multiple deployments to Iraq and Afghanistan offer profound insights into the post-9/11 veteran experience integrating into corporate life. Throughout our conversation, Morgan reflects on the importance of proactive career management, highlighting the need to break free from stereotypes and carve out new paths aligned with personal values. From starting his day with rituals to prioritizing family time, Morgan shares invaluable lessons on making every moment count.Join us as we delve into the complexities of transitioning between two highly successful careers, from the challenges we all face, to the invaluable leadership skills learned along the way. Discover how Morgan's journey epitomizes resilience, adaptability, and the unwavering commitment to make a difference.
In this episode of Partner Perspectives, Scott Schell meets with Pat Henson from Veytec to discuss how they built a scalable and profitable Customer Experience (CX) practice and found value by vesting in the Cisco Advanced CX Specialization.
Load is a fundamental but, at times, challenging variable for networks and operations teams to handle. In the past few weeks, ThousandEyes saw various load-related problems impact organizations including Google Cloud, Front, several Australian banks, and Minnesota State University Moorhead.Tune in to learn more about what happened during these incidents, as well as hear our commentary on the recent outage impacting AT&T. Use the timestamps below to jump to the sections that most interest you: CHAPTERS:00:00 Intro00:59 AT&T outage impacts cellular services nationwide04:40 Australian banks appear to lose online and app-based services for 24 hours07:46 Google Cloud metadata store faces sudden demand spike09:19 Front’s “large unexpected increase in web traffic”10:23 Box experiences outage as third-party network component fails11:23 Minnesota State University Moorhead’s case study on good visibility12:44 Outage trends: By the numbers15:35 Get in touch ———For more insights, check out these links:- Explore the Front disruption in the ThousandEyes platform (no login required): https://aczocbxpamiipkdqnaqdedkytwhlfjtw.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse30_podcast- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse30_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: https://twitter.com/thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
In this episode, Steven Janssens takes us through his most memorable Collaboration mysteries.In one story, Steven is faced with random Webex endpoints disconnecting with no other logs than "user disconnected session" but the user swears they didn't disconnect. Is there a ghost involved ?The other story involves latency troubleshooting in peak hours and load measuring. The server should have plenty enough power but somehow is still not able to cope with the load ?
We continue our conversation around skills with this new episode about the lifelong learning mindset. Hear from Koen Bastiaens - VP at Cisco CX EMEA North, Kaja Siwacka – Finance Manager, and Piotr Jarzynka – Principal Architect, about their lifelong learning journeys and tips & tricks to keep growing.Did you miss the previous episode? Catch the podcast with Mario Sebastian (Cisco CX), John Pell (ServiceNow), and Damian Erni (Swisscom) here: https://on.soundcloud.com/14ypV
The concept of cyber resiliency for businesses is not entirely new, but its prominence has grown significantly in recent years, partly due to high-profile, high-visibility breaches. Unfortunately, cyber-attacks are inevitable, so it’s imperative that businesses focus on preparing for and surviving breaches. To do so, security needs to be prioritized in all aspects of your business, and not just bracketed on last-minute.To delve deeper into this topic, Ian is joined by Ken Dymond, a Practice Development Manager at Insight, a leading solutions integrator and Cisco Partner.
In this episode, we embark on a journey of discovery and collaboration, led by Eric Templeton and Ben Davis, as they introduce us to a remarkable individual, Marcus Moffett. Marcus, the Vice President of America's Sales Engineering for Cisco and a proud Air Force veteran, brings a wealth of experience and passion to the table.As Marcus shares his background, we learn about his upbringing on a farm and how it instilled in him a deep love for the outdoors. His military service shaped his values of servant leadership and selflessness, values he carries into his corporate career at Cisco.Throughout this insightful dialogue, Marcus emphasizes the critical importance of supporting veterans in their transition, highlighting the need for better recognition of their leadership skills and capabilities in the private sector. He underscores the necessity for structured training and development plans, advocating for veterans to demand professional growth opportunities and engage with mentors and sponsors.Join us as we explore the intersection of technology, business, and corporate responsibility, and discover how companies like Cisco are leveraging their resources for the greater good, all while maintaining their customer's technological edge.This episode isn't just about discussing challenges; it's about catalyzing change. So, whether you're a veteran navigating the civilian landscape or a business leader seeking to make a difference, tune in, and be part of the solution. Together, let's pave the way for a brighter future, one where our veterans thrive and our companies flourish. Don't miss out on this empowering conversation - hit that play button now!
AB sits down with his friend and colleague Classye James to talk about the challenging shift many athletes face when moving from their sports careers to positions in the business sector. Serving as a DEI (Diversity, Equity, and Inclusion) Events & Activations Business Leader at Cisco, Classye is committed to developing tools that enable former athletes to work and thrive in corporate roles within organizations such as Cisco.
In today's episode, we bring together a dynamic group of cybersecurity enthusiasts, Andro Dio and Jeremy Hagerman, who not only excel in their profession but also bring a wealth of diverse interests and experiences to the table.Join us as we explore Andro and Jeremy’s burning passion for cybersecurity, fueled by a genuine desire to protect and empower individuals and organizations worldwide. From coaching sports to tickling the ivories with jazzy Christmas tunes, our guests share how their interests outside of work fuel their creativity and resilience in tackling digital threats.But it's not all fun and games. We delve into the harsh realities of the cybersecurity industry, where stress and accountability weigh heavy on the shoulders of professionals striving to stay one step ahead of cyber adversaries.Amidst this landscape, our discussion takes a strategic turn, focusing on the crucial role of various security solutions safeguarding against emerging threats. We uncover the importance of efficacy over mere feature testing, as low efficacy solutions can spell disaster in the face of evolving cyber risks.Drawing from real-world experiences, Andro and Jeremy underscore how their commitment to customer-centric approach aligns perfectly with the evolving needs and goals of modern businesses. It's not just about selling products; it's about fostering meaningful conversations that pave the way for transformative solutions tailored to each customer's unique journey.
🎙️ Welcome to the latest episode of "From the Field”In today's riveting discussion, we dive deep into the intersection of personal journeys and the ever-evolving landscape of cybersecurity. Strap in as we explore personal experiences, passion for safeguarding the digital realm, and the relentless pursuit of knowledge.Our dynamic participants bring a diverse array of backgrounds and insights to the table. From adrenaline-fueled tales of skiing and snowboarding to the gritty realities of Silicon Valley's cybersecurity battlegrounds, Jeremy and Derek share their captivating narratives.Jeremy Compton's odyssey from a humble upbringing in Texas to the high-stakes world of cybersecurity is nothing short of inspiring. A former flying mechanic turned cyber expert, Jeremy's journey underscores the power of resilience and unwavering determination.Meanwhile, Derek Berreyesa, the maestro of technical training and cutting-edge cyber in, offers a masterclass in adaptability and foresight. With a keen eye on industry trends and a passion for continuous learning, Derek epitomizes the ethos of staying ahead of the curve.Together, Jeremy and Derek illuminate the vital pillars of cybersecurity success: active listening, collaboration, and a commitment to perpetual growth. Their insights into customer reactions and the delicate dance of building trust resonate deeply in today's hyperconnected world.As they unpack the nuances of customer hesitations and the transformative power of zero-trust offerings, a clear roadmap emerges. Through unwavering dedication to technical excellence and a steadfast commitment to customer empathy, our intrepid duo aims to become trusted advisors in the cybersecurity realm.
Scott Schell meets with one of our larger EMEA Partners, ATEA. Kathrine Forsberg, the Country Manager for Denmark, discusses how ATEA worked with Cisco to grow their CX practice. They also talk about the importance of sustainability, especially in European countries.
When outages happen, it’s what you do next that matters. It’s important to have a backup plan in place that you can quickly activate to minimize the impact of an incident.Over the past two weeks, companies initiated a range of resiliency actions, including asking customers to use alternate authentication methods (or to avoid logging out of a service), setting up a new contact center to re-establish lines of communication, and reverting to manual processes.Tune in to learn more about what happened during these and other recent incidents.CHAPTERS:00:00 Intro01:00 Square Outage Impacts “Multiple” Services04:18 Applied Digital’s Multi-week Data Center Issue07:14 UC Berkeley Data Center Outage08:44 Russia .ru Domain Outage10:05 Cyber Attack at Lurie Children's Hospital11:36 Outage Trends: By the Numbers15:55 Get in Touch———For more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcastIn EMEA and want to tune in live? We’re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcastAnd also check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-square-outage-and-more-news?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast- Explore the .ru domain outage in the ThousandEyes platform (no login required): https://awuyqonlmzxmvizsdcgevvdhcbzervks.share.thousandeyes.com?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse29_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
This episode features Isabella Yani, Cisco’s Chief of Staff to Jeff Sharritts, Executive Vice President and Chief Customer and Partner Officer. With over 18 years of experience at Cisco, Isabella brings extensive leadership expertise in customer-facing, partner-facing sales, and strategic planning across all customer segments, industries, and partnership types. She is a multi-year CRN Women of the Channel honoree, a 2021 CRN Women of the Channel Power 100 recipient, a featured Cisco blogger, and a sought-after conference speaker. In this episode, Isabella shares with our audience the importance and rise of the Chief of Staff role in technology companies and her lessons learned in leadership during her career at Cisco.
Mike McPhee has been with Cisco for over 10 years and is part of the global security sales organization. He works with a variety of verticals, including healthcare, manufacturing, retail, hospitality, financials, and insurance. Mike finds excitement in the ever-changing nature of cybersecurity and enjoys solving puzzles and putting pieces together to understand problems and find solutions.Join us as we chat about the importance of learning from failures, being authentic, pursuing personal interests, to the interplay of threat actors, malicious applications of AI, to innovate tech like extended detection and response (XDR), and the significance of diversity in the cybersecurity field.Themes:-The importance of learning from failures and being open to making mistakes in order to grow and build trust with others. Authenticity and being true to oneself are highlighted as essential qualities for building relationships and solving problems with customers.-Passions outside of work such as home brewing beer, woodworking, and spending time with family, with an emphasis on the importance of pursuing interests outside of work.-The interplay of threat actors, particularly state-sponsored ones, and their organization and coordination.-Observations about the applications of AI by threat actors, such as using AI to make playbooks more dynamic and adapt to defensive measures.-Futures such as the importance of extended detection and response (XDR) in providing better visibility and context for defenders to effectively combat threats.-The importance of diversity of thought, character, and background in the cybersecurity field and with encouragement for everyone to hop in and have fun, even if it's not their primary role.
Introducing Cisco Podcast Network's newest edition! In each episode, we unravel the fabric of success, from personal stories and firsthand experiences. Elevate your strategic game by tuning in to stay not only informed but steps ahead of market shifts. Our conversations offer a unique blend of cutting-edge tech developments, economic drivers, and market trajectories – all presented by the trailblazers defining the future of the industry.
Cisco Live inspires technology innovators worldwide through large-scale in-person and digital events and on-demand education. Cisco Live is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode, our host, Shaun Roberts, along with Raymond Janse van Rensburg, Vice President, Specialists and Solutions Engineers, APJC, and Pallavi Arora, VP of CX Centers APJC, discuss highlights from Cisco Live Melbourne, December 4-8, 2023. They cover some big technology hits with the potential to transform the future, how we consume technology, Generative AI, Cisco TAC, and a lot more! LinkedIn Profiles: Raymond: https://www.linkedin.com/in/rjanseva/ Pallavi: https://www.linkedin.com/in/pallavi-arora-55774a6/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
The ThousandEyes Internet Intelligence team joins us from Cisco Live in Amsterdam, talking about a major theme from the event—security.Tune in to hear their thoughts on how visibility can help companies in their security efforts, the sovereignty of data in flight, and why you don’t have to choose between security and performance.———CHAPTERS00:00 Intro01:09 Evolving Security Landscape04:53 Security Excellence & Optimal Digital Experience10:13 Sovereignty of Data in Flight14:57 Key Takeaways15:55 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. And follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the last few weeks.Find The Internet Report on all your favorite podcast platforms, including Apple Podcasts and Spotify:- Apple Podcasts: https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Listen to this episode and get to know better Miguel Almeida, Cisco Portugal General Manager.Discover Miguel´s career path at Cisco and some fun facts about him!
Julie Greene from Computacenter is back with Scott Schell to give an update on how Computacenter has changed over the past year.
In this episode, host Brandon Copeland is joined by ThousandEyes' Partner Sintrex. CEO Emile Biagio and Portfolio Manager Rudolf de Wet discuss the value ThousandEyes has brought to their customers, and delve into the integration that won Sintrex the ThousandEyes 2024 Digital Business Assurance Integration Partner of the Year EMEA award.Check out the following links to learn more about Sintrex:https://www.sintrex.com/ http://linkedin.com/company/sintrex https://twitter.com/SintrexSubscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
What happened during the recent Microsoft Teams and Azure disruptions? Go under the hood of these incidents and also explore other recent disruptions in this week’s Pulse Update.CHAPTERS- 01:03 Network issue leads to Microsoft Teams service disruption- 04:09 Azure Resource Manager exhausts capacity, causing service issues- 06:20 Oracle Cloud experiences network outage- 09:56 Jira users encounter 503s and other errors- 10:30 Sage outage impacts South Africa- 11:08 Red Hat experiences four search-related incidents- 11:45 Recent outage trends and numbersFor more insights on outage trends and analysis of some of the most notable outages of 2023, check out our on-demand webinar: https://www.thousandeyes.com/resources/amer-top-outages-2023-analyses-takeaways-webinar?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcastIn EMEA and want to tune in live? We’re hosting one more live webinar session on Feb. 22 at 10 AM (GMT). Register now: https://www.thousandeyes.com/webinars/emea-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcastAnd also check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-microsoft-teams-azure-outage?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q3_internetreportpulse28_podcast———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?Catch all the episodes on YouTube or your favorite podcast platform:- Apple Podcasts: : https://podcasts.apple.com/us/podcast/the-internet-report/id1506984526- Spotify: https://open.spotify.com/show/5ADFvqAtgsbYwk4JiZFqHQ?si=00e9c4b53aff4d08&nd=1&dlsi=eab65c9ea39d4773- SoundCloud: https://soundcloud.com/ciscopodcastnetwork/sets/the-internet-report
Today, we host Philip Smeuninx, Principal Engineer in Collaboration technologies in CX.He tells us stories about missed upgrades during christmas, missing ski vacations with the family as well as hunting for a lost call manager chassis in the logistics chain.
In the inaugural episode of this podcast, hosts Eric and Ben engage in a comprehensive discussion that spans various aspects of Ben's life journey. The conversation begins with insights into Ben's upbringing and the pivotal decision to become a Navy SEAL, leading to a decade of active duty and multiple combat deployments. The focus then shifts to the challenging transition from military service to the business technology sector, exploring the nuances of career 2.0 and the experiences of life post-career transition.Listeners gain valuable perspectives as Ben shares advice for both veterans navigating their post-military careers and organizations looking to effectively employ veterans. The episode delves deep into Ben's impactful work in Veteran Advocacy, particularly addressing mental health concerns within the veteran community. The hosts touch on topics such as the veteran psyche, the search for a sense of purpose, and the evolution of self-identity. Throughout the conversation, the audience is treated to a rich exploration of the complexities and triumphs that define the veteran experience, making for an engaging and enlightening episode.
Welcome to Line of Departure, power-packed interviews that take you on an unfiltered journey into the lives of veterans in tech who have not only served their country but have also conquered the corporate world of business and technology. In these concise conversations, we cut through the noise, and uncover the untold stories that have shaped their journey from the military to the forefront of the tech industry. We dive into veteran-specific topics in business, dissect the latest tech news, and economic, and market trends, lessons on leadership, to civic duty and national security. Nothing is off the table, Line of Departure is your compass in navigating the complex world of technology.In each episode, we go beyond the surface and tell you the real story, delving into the raw and unpolished tales of personal hardship, growth, and ultimately success. From discussing topics that uniquely impact veterans in the technology industry, to dissecting the latest tech trends, Line of Departure is your compass in navigating the complex world of tech leadership.In the military, the term "Line of Departure" signifies the starting point of a mission, the aiming point for your journey. Picture yourself having a cup of coffee with your future self in 5 or 10 years. What would you discuss? How did you reach that point, and where did you start? Line of Departure is thrilled to unravel the stories behind successful tech careers after military service, aiming to uncover the foundational lessons and principles underneath.Join us on this journey as we connect with veterans in the tech industry globally, and help us creating a narrative that celebrates great people and the technology that binds them. Line of Departure is not just a podcast; it's a platform where tech leaders share their wisdom, connect with their peers, and inspire the next generation of leaders.
In this episode, host Brandon Copeland is joined by ThousandEyes Partner Ikusi. Ikusi Product Manager Diana Mendez Hernandez and ThousandEyes Channel Account Manager Alfonso Valencia discuss the creation of Ikusi Intelligence, how ThousandEyes has been integrated into their solution, and the value it has brought to their customers in the financial sector. Find out more about Ikusi here: https://www.ikusi.com/mx/servicios/full-visibility-with-thousandeyes/ Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
We welcome back one of our original guest - Deanna Davenport with ePlus. Deanna shares with Scott Schell the transformation of ePlus, putting customers first and leading with services.
Welcome to Episode #6 of the newly renamed Solutions Engineering Unleashed Podcast - a change reflecting our Cisco Solutions Engineers' invaluable contribution to our customers' success. This episode delves deep into crafting and nurturing your personal brand. Our guests, Kori Younger and Darby Zero from Cisco's US Public Sector SE team and Amy Ryan, Worldwide Collaboration Principal SE, share their wisdom and experiences.No matter where you are on your career journey, the importance of a personal brand remains constant. Kori, Darby, and Amy will shed light on their journeys, providing valuable tips and lessons they've learned. Join us to discover the relationship between international politics, pre-med studies, police work, and Solutions Engineering...hmmm.This episode also references two impactful books: 'Chop Wood Carry Water' by Joshua Medcalf and 'What Got You Here Won't Get You There' by Marshall Goldsmith- invaluable resources for anyone looking to advance in their career.Tune in for an enlightening discussion!
What caused recent dips in performance for OpenAI’s ChatGPT? Tune in to hear The Internet Report team unpack this and other recent disruptions, including a hack that led to an outage at the Spanish branch of the Orange mobile network, and a blip for customers of the cloud services provider DigitalOcean.They’ll also cover the outage trends they’re seeing in 2024 so far and how extreme cold weather can cause problems for data centers.For more insights on outage trends and analysis of some of the most notable outages of 2023, register for the upcoming Top Outages of 2023 webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcastAlso check out these links:- Blog: 2023 Internet Outage Trends & the New Outage Landscape: https://www.thousandeyes.com/blog/internet-report-pulse-update-2023-internet-outage-trends?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse27_podcast———CHAPTERS00:00 Intro01:12 Two Consecutive Service Degradations at ChatGPT04:43 Hack Leads to Orange Spain Outage13:05 DigitalOcean Disruption15:55 By the Numbers23:26 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes
AB kicks off 2024 with a fun episode featuring Nick Biasini, Head of Outreach, Cisco Talos. This is a great conversation that highlights some of the top cyber threats from 2023, while looking to what the trends in cybersecurity may be in 2024, from AI to ransomware to social engineering, and more. AB also presses Nick on his passion and commitment to making the best cup of coffee possible. Check it out!
As they launch into 2024, organizations are facing a different outage landscape than they had at the start of 2023. The past year saw increases in cloud service provider (CSP) outages, application outages, and the percentage of U.S.-centric outages—all of which point to an evolution in the way outages happen and the need for different strategies to minimize the impact of disruptions.In this episode, Mike Hicks (Principal Solutions Analyst at ThousandEyes) unpacks these trends and shares practical tips for mitigating disruptions and optimizing performance. Listen on YouTube or tune in on your favorite podcast platform.And for more insights, check out these resources:- Top Outages of 2023 Webinar: https://www.thousandeyes.com/webinars/amer-top-outages-2023-analyses-takeaways?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast(*In APJC? Check out the APJC session: https://cisco.webex.com/webappng/sites/cisco/meeting/register/f22aa6a322284e07abf0350b255c88c8?ticket=4832534b0000000658abcedc3030906188c1af83e52ab18645645592a5962e7bdd3a5f2afdc393ae×tamp=1705102128048&RGID=r57f263db115ebc6efa4c0a05429caa6f)- Internet Outages Timeline: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse26_podcast———CHAPTERS00:00 Intro00:38 Cloud Service Provider Outages Trending Up02:30 Percent of U.S.-centric Outages Rises06:55 Application Outages Up in 202309:55 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?
This episode includes one of our top EMEA Partners - ITGL. Scott Schell talks with Neil Pemberton, the Co-CEO of ITGL, about their relationship with Cisco and how ITGL utilizes data to differentiate itself.
We receive our audio editor but first of all DataCenter guru Kris Vandecruys. He tells us about SAN and the storage technologies, FiberChannel, the difference between NAS and SAN as well as the time where an SNMP monitoring script killed the whole datacenter.
Briana and Derrick talk to Principled about how XDR, or Extended Detection & Response, is helping SOC (security operations center) personnel increase their ability to detect and mitigate security breaches in real-time. The team developed personas that reflect today’s very active SOC analysts who need to detect persistent, under-the-radar threats, known as ‘low and slow’ approaches. The XDR solution uses automation to aggregate these persistent security threats and a progressive disclosure strategy to alert analysts about potential breaches. Key moments:1:18 Cisco’s new Breach Protection Suite, which includes XDR2:09 Going deep on the use case with personas3:17 How XDR is making day-to-day work simpler for security analysts4:08 The concept of progressive disclosure6:51 How AI-generated threats work11:21 Collaborating with the product principles
In the holiday special, our producer, Elizabeth Chen, anchored the episode with the host, Shaun Roberts, on the hot seat! Their chat covers 2023 reflections, including what makes any innovation an award winner, what makes Cisco the best place to work, and their holiday plans! Wishing our viewers and listeners the best in 2024! Happy Holidays! Note: Please email cisco-techinsiders-podcast@cisco.com for queries, suggestions, or feedback .LinkedIn Profiles: Elizabeth Chen: https://www.linkedin.com/in/elizabethchen01/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
As 2023 comes to a close, in the spirit of Dickens’ holiday classic “A Christmas Carol,” let’s reflect on the valuable insights left by the ghosts of network operations teams past, present, and yet to come. Tune in to hear host Mike Hicks (Principal Solutions Analyst at ThousandEyes) discuss lessons from the NetOps teams of the past, the current state of NetOps, and what the future might hold—all with the goal of helping teams take steps to optimize performance and deliver delightful digital experiences in 2024.And also check out Mike’s related article in TechRadar: https://www.techradar.com/pro/the-ghosts-of-network-operations-past-present-and-yet-to-come———CHAPTERS00:00 Intro01:06 NetOps Past06:24 NetOps Present12:14 NetOps Yet to Come20:35 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. And follow us on X: https://twitter.com/thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Catch the Outage Deep Dive series for special coverage of major Internet outages. The hosts go under the hood to determine what happened, covering key lessons and ways IT teams can minimize downtime in similar situations. Also tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into some of the most interesting outage events from the last few weeks.
Of all of the technologies that are imperative to the success of small and medium businesses, the most controversial and confusing is also the most critical - security. There is a swath of misinformation on security for SMBs and what they should and should not be looking for.To settle the arguments and provide some clarity to the issue, our host Ian is joined by two of his Cisco counterparts - Alison Stahl the Director of the Americas Security Channel and Ryan Franks, the Global Director of Managed and Growth partners.Learn more about Cisco SMB solutions for security: www.cisco.com/c/en/us/solutions/…ness/security.html
Recent changes appeared to trigger a series of events for two peering points internationally—with very different impacts. Tune in to learn more about these incidents, why they differed, and the lessons they leave.Mike Hicks, Principal Solutions Analyst at ThousandEyes, will also cover the latest outage numbers and explore other recent incidents, including an Oracle Cloud outage and a duo of disruptions at Alibaba Cloud.For more insights, check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-peering-issues?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast- Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse24_podcast———CHAPTERS00:00 Intro00:45 Optus Outage02:07 AMS-IX Outage06:50 Oracle Cloud Outage08:39 Duo of Alibaba Cloud Incidents 09:44 By the Numbers13:13 Get in Touch———Want to get in touch?If you have questions, feedback, or guests you would like to see featured on the show, send us a note at InternetReport@thousandeyes.com. Or follow us on X: @thousandeyes———ABOUT THE INTERNET REPORT:This is the Internet Report, a podcast uncovering what’s working and what’s breaking on the Internet—and why. Tune in every other week for the Pulse Update series to hear from the Internet experts at ThousandEyes as they share the latest data on ISP outages, public cloud provider network outages, collaboration app network outages, and more. Then, the hosts dig into the most interesting outage events from the prior week, examining popular service outages and discussing what went awry—was it the Internet, or an application issue?
Matt Collins and Amanda Dalzell from Insight join Scott Schell to discuss the importance of their CX practice, and how their company is changing to focus on customer outcomes and results.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 51, we conclude our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We talk about fiber dispersion’s effect on communication and coherent optical signals.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
As companies geared up for Black Friday, The Internet Report team shared some best practices for delivering great customer experiences and minimizing downtime during one of the retail industry’s biggest days of the year.Mike Hicks, Principal Solutions Analyst at ThousandEyes, covered some helpful case studies of Black Fridays that experienced some hiccups and what you can do to guard against similar disruptions.To learn more, check out the link below:https://www.thousandeyes.com/blog/internet-report-episode-54-black-friday-2023?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreport54_podcast*Originally aired November 22, 2023.
Backend-related incidents have been a recurring theme in outages across 2023, caused by everything from data center issues and hardware mishaps to failures at common (shared) services.Recently, we saw two examples of these backend issues when data center power problems led to outages at both Cloudflare and Workday.Tune in to hear more about what happened at Cloudflare and Workday, as well as our analysis of disruptions at OneLogin and GitLab.For more insights, check out these links:- The Internet Report: Pulse Update Blog: https://www.thousandeyes.com/blog/internet-report-pulse-update-workday-cloudflare-outages?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast- Interested in more outage analysis? Check out our Internet Outages Timeline, which covers several notable Internet outages and application issues from the past year, along with the lessons they leave: https://www.thousandeyes.com/resources/internet-outages-timeline?utm_source=soundcloud&utm_medium=referral&utm_campaign=na_fy24q2_internetreportpulse23_podcast*Episode first aired on November 14, 2023.
In this episode, host Brandon Copeland is joined by ThousandEyes Technical Solutions Architect Scott Eddy and Meraki Technical Solutions Architect Alek Zurawek. They deep dive into the new ThousandEyes and Meraki MX integration, the benefits for partners and their customers and how to leverage industry use cases.Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
AB sits down with Cisco’s EVP and Chief Customer and Partner Officer, Jeff Sharritts, for a great talk on the evolving dynamics between sales and the partner ecosystem. Jeff also dives into other topics such as what it means to be an effective leader, the importance of diversity to fostering company culture and driving better business outcomes, Cisco’s use of AI to improve customer experiences, and much more.
AB sits down for a fantastic chat with Gloria Goins, Cisco's Chief Diversity, Equity, and Inclusion Officer. This fun conversation dives into what DEI really means and highlights how Gloria and her team are working hard to drive Cisco's DEI strategy by fostering inclusive communities and promoting equity. Some of the great topics discussed include Gloria's extensive legal background and how that has served her as a DEI lead; the importance of wellness as a driver of inclusion; why it's so important to communicate effectively and have courageous conversations; and more.
Join our host, Shaun Roberts, in an insightful conversation with Poonam Garg, Cisco TAC Technical Leader, and Rob Gresham, Cisco Principal Technical Marketing Engineer, on cybersecurity threat detection and Cisco’s zero trust policy. Learn about Cisco XDR and how it can empower an organization’s security operations (SecOps) team to confidently respond to the most sophisticated threats with better visibility and actionable insights across networks, cloud, endpoints, email, and more.
In this episode, Ricardo Galvan tells us about the time a customer reported random UCS crashing for many months. He had to go on site and start hacking the server in order to debug it.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 50, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She tells us about latency and low loss fibers.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
On this episode from Cisco Partner Summit, Scott Schell talks with Cisco's CX Regional Leaders. Jacqueline Guichelaar, Harry Caldwell, and Adele Trombetta talk about the importance of Partners in each region, especially during Cisco's software and services transformation.
In this special edition of the ThousandEyes Partner Connection Podcast, host Brandon Copeland invites Craig Vario (Head of Global Channel Sales) and Rebecca Javens (Director of America Channel Sales) to discuss what happened at Cisco Partner Summit 2023. From their personal highlights to their plans to address frequent questions they heard from partners, this episode is packed with advice and next steps for the channel community. Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/ Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
Get to know Gisela Franco and her professional journey. She’s been working at Cisco Portugal for 16 years!From dancing to impostor syndrome, to the funniest moments in and out of Cisco to the most tense ones, we uncover it all.
Scott Schell talks with two industry experts within CX Partner Marketing and Communications. Scott is joined by Amy Blanchard and Kim Todd to talk about the difference between Marketing and Communications, and how these teams provide resources to Partners.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 49, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into mechanical considerations and the quality architecture of fiber manufacturing.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
In this month's episode, join us for a brief yet enlightening episode as Cisco's Kevin Adamson sits down with Mike Horsley, Chief Executive Officer; Steve Holmes, VP of Sales; and Jon English, Product Manager. VQ is renowned for its game-changing solutions in video conferencing, and Mike's entrepreneurial journey is an inspiration to many. We'll delve into how VQ started small and grew into a global leader, with leading customers across the US, Europe, the UK, and Asia/Pacific, thanks to Mike's visionary leadership and a dedicated team. Discover the keys to VQ Communications' success and their thriving partnership with Cisco. If you're curious about the future of video conferencing and the pivotal role VQ plays, this episode is a must-listen. Join us for valuable insights and inspiration in a bite-sized format!
12 will be our very own Cisco Portugal Podcast, hosted by our colleagues Rodrigo Teixeira and Kendal Quinn!This podcast aims to bring our increasingly growing, unique, and diverse community closer together in a fun and informative way, through interviewing and learning more about our employees…and you could be one of those interviews in an upcoming episode!
In this episode, host Brandon Copeland (Head of Global Channel Marketing) is joined by Craig Vario (Head of Global Channel Sales) and Shane Paola (Director of Managed Services GTM), where they discuss what the new ThousandEyes and Meraki Integration means for partners, how to start the conversation within your organization on implementing ThousandEyes and how our Channel Team can support you in building practices with us around the wider Cisco portfolio and beyond. Stay until the end of the episode to find out how our executives landed into the world of technology.Subscribe to our Partner Newsletter: https://www.thousandeyes.com/partners/newsletter/Join our ThousandEyes Partners LinkedIn Group: https://www.linkedin.com/groups/12831038/
We interview Distringuished Engineer Ramses Smeyers from CX Datacenter who tells us two stories. In one, dozens of RMAs are done for a UCS server and each one makes the problem a little worse. In the other, Ramses prevents ACI to be released on time because it doesn't work in his lab. We also get his feelings about the Cloudization of this world.
Scott Schell is joined by CX Marketing and Communications Director Amy Blanchard to provide a preview of Partner Summit 2023. Learn about the theme- Greater Together - and CX's presence at this partner event. You can participate in person or view virtually. Check-out CX Partner SuccessHub for more information. (https://www.cisco.com/c/m/en_us/successhub.html)
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 48, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We continue with fiber density and bend resilience.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Join AB as he chats with two incredibly influential cybersecurity minds in the industry, Dr. Magda Chelly and David Bombal. This fun, spirited, and engaging conversation explores the life journeys of each guest and covers a wide range of cybersecurity topics including AI, the importance of diversity within cybersecurity, how to better prepare for a cybersecurity career, effective use of social media to market yourself, and so much more.
Scott Schell and John Sullivan discuss the financial programs offered by Cisco Capital and the benefits to the customer. Working with Cisco Capital and Partners, customers can customize the best financial solutions for their individual situation.
The Cisco Tech Insiders turned 2! Thank you for joining us on this journey and tuning in to the different episodes. This episode is unique for the topic and the guest speakers. Our seasoned host, Shaun Roberts, is joined by Tony Hopson (Director, Strategic Partner Business Development, Cisco) and Subodh Kaushik (Senior Director - GTM Sales, Software and Support Services, NTT DATA) to talk about enterprises’ fast-paced digital transformation needs and how NTT’s Software Defined Infrastructure (SDI) offers a ready advantage with an automated services platform that maximizes the value of Cisco technology investments. NTT and Cisco deliver a single source solution for the operational management of customers’ infrastructures, simplifying and consolidating the support of multiple license types providing insights and recommendations, so they benefit from subscription-based licensing. The service portal features a digital wallet for enhanced visibility across Cisco and multi-vendor license estates, enabling cost and operational efficiencies throughout the software lifecycle. Listen to learn more!Interested in learning more about how Cisco and NTT DATA can help you accelerate the modernization of your infrastructure and drive the adoption and ROI for subscription-based solutions? For more information, visit the NTT Software Lifecycle Services page: https://services.global.ntt/en-gb/services-and-products/software-defined-infrastructure-services/software-lifecycle-services?dtid=oblgzzz000659LinkedIn Profiles: Tony Hopson: https://www.linkedin.com/in/tony-hopson-6549bb17/ Subodh Kaushik: https://www.linkedin.com/in/subodhkaushik/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
This episode features Rhonda Henley, Cisco’s Vice President for the America’s Partner Organization. She leads partners across the U.S., Canada and Latin America representing the America’s primary route to market and accounting for over 90% of Cisco’s approximate $50B annual revenue. Rhonda holds a Master of Science in Organizational Development from the American University and a Bachelor of Science in Business Management from the University of Maryland. She is a huge proponent of developing talent, and is an active coach, mentor, and sponsor to many high potential individuals. In this episode she shares lessons on how to develop a personal brand, an organization’s brand, and ways to be more intentional in building out a network of mentors and sponsors in your career.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 47, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into fiber cabling, connectivity, and density.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Scott Schell is joined by Dairen Shelton, the Global Leader of Cisco's End-to-End Selling Methods for Partners. They discuss the relationship between Cisco Sales and Partners, and how it generates positive customer outcomes.
Scott Schell meets with Ryan Coverdale from Softchoice to discuss the importance of data and how they are utilizing that information for their customer experience practice.
How do I become a partner? How can I build a partner practice? What’s the benefit to my customers? The ThousandEyes Partner Connection Podcast is the channel, for the Channel, with all the answers. Host Brandon Copeland, Global Head of Channel Marketing at ThousandEyes, invites you to sit down with Leadership across Cisco, Technical Specialists and Partners to discuss how we can help accelerate yours and your customers’ success.
Technology is changing every day, and so are the skills we need to make the most of it. In this episode, Mario Sebastian Miguel, VP Cisco CX EMEA South talks to Damian Erni, Sr. Product Manager Enterprise Networks & Security at Swisscom and John Pell, Advisory Solution Consultant atServiceNow, about some of the tech trends they are seeing and the skills that are in-demand.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 46, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We get into optical amplifiers and optical nonlinearity.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Great CX is all about building relationships and effective communication, and Cisco and Honeywell have formed an alliance that is taking Customer Experience to the next level. Join AB as he sits down with Harry Caldwell, SVP, and General Manager, Cisco Customer Experience (CX), Americas, and Ali Alsaadawi, Lead Enterprise Architect, Honeywell, to discuss how the strong alliance between both companies is driving incredible CX outcomes.
Today we celebrate Global CX Day with our special guest, Alistair Wildman, SVP and GM of Cisco CX. Scott Schell and Alistair discuss this global celebration and why CX contributes to a better world by making a positive, sustainable difference for its customers, partners, and employees.
Jens Depuydt takes us with him on a journey where a large city has a great IoT project connecting all their buses to a central server to provide for connected services onboard. The testing went great, but when the project goes live, buses start to go missing from the central app and it's not really possible to call the buses back for troubleshooting as they are live.
Tune in on this months episode of the Cisco Leadership Podcast and learn from Dallas Olson, SVP, GTM Strategy and Revenue Operations, to learn about his journey in leadership and the importance of being multi-dimensional in your career.
Steve Robb from Trace3 returns to Partner Perspective, and talks with Scott Schell about how Cisco is emphasizing sustainability and the benefits to Trace3 and all Cisco Partners.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 45, we continue our conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. She explains the impact of geography on fiber networks.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Scott Schell talks with Joe Vlajcic from TD Synnex about how this Distribution Partner developed their CX Practice, and how they created "Revolution."
Jason talks to Principled about using the principles from start to finish developing Cisco’s latest security solution, Cisco Secure Access. Secure Access launched with great customer enthusiasm as a result of real customer conversations and a roadmap focused on outcomes. Jason talks about the impact of the principles on the product development culture at Cisco, and how the principles may morph as AI becomes integrated into products.Key moments:2:00 Twenty conversations with customers sets path for success for Secure Access4:00 The little book that catalyzed change4:40 Roadmaps focused on outcomes7:15 Onboarding as a use case9:58 Principles shifting the culture11:45 Design principles for AI14:20 The emerging discipline of designEpisode transcript: https://cisco.box.com/s/4b1qov835j0dijtm7nl8lsp909hpgivj
Tune in to Episode 21 with Kyle York from CallCabinet - the leading provider of compliant call recording and analytics solutions and long-term Solutions Plus partner. Kyle discusses CallCabinet's newest offerings with Kevin Adamson, and what the future holds with next-gen AI-analytics for call recording and beyond!
Scott Schell and Danilo Pozo, the Cisco CX US Commercial Sales Leader, discuss how Cisco is providing the tools for Partners to be successful with their CX practice. They also break-down some myths about how Cisco CX works with Partners.
Single-mode fiber transformed telecommunications in the 1970s and 1980s by raising the ceiling for communication bandwidth over transoceanic distances. It took years of R&D to get there though. Remember, we’re sending light through tens of kilometers of glass without regeneration. Imagine how pure the glass of an 80km thick window needs to be in order to see through it! In Episode 44, we begin a new conversation with Roshene McCool, expert in fiber networks for telecommunications & scientific instrumentation at Corning Optical Communications. We begin with her background before joining Corning and how it prepared her for her current position there.– Pat Chou, Cisco Optics Product ManagerRoshene McCool is the Senior Market and Technology Development Manager for Corning Optical Fiber and Cable, specialising in single-mode fiber and access networks. She provides technical and market insight for Corning’s global fiber and cable product line management teams. Roshene has 30 years of experience in engineering and optical communications systems and subsystems, including many years designing networks for advanced radio telescopes. Roshene has held project management and coordination lead roles in diverse teams throughout her career. Roshene is the acting chair of the Women in Fiber Committee for the FTTH Council Europe and is the winner of the Corning Optical Communications “ You make a difference” award, 2022 for her leadership of diversity initiatives in Corning.Roshene holds a Masters Degree in Electrical and Electronic Engineering from the University of Nottingham, United Kingdom and is a chartered member of the Institution of Engineering and Technology (IET). Related linksCisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resourcesCisco Optics Podcast: https://optics.podcastpage.io/ Blog: https://blogs.cisco.com/tag/ciscoopticsblog Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Music creditsSunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.htmlUpbeat by Mixaund | https://mixaund.bandcamp.com
Christina Jovanovic joins the podcast to discuss how Partners can drive transformation in their CX practice through Partner Lifecycle Acceleration (PLA).
Episode length: 12 minutes Principled talks to Trip about implementing a design system called Momentum for the Webex Suite, a group of 34 products all developed or acquired at different times. In Trip’s view, the principle of building an open, extensible platform has a lot of power. He says it’s easier to sell a customer a new product if looks and works like a product they already have. Trip and his team talked to many different product teams to design usable, adaptable elements for the Webex Suite. These centralized building blocks help scale change and free up developers’ time so they can focus on solving user needs. Key moments: 1.33 Unifying 34 Webex products in a new unified design system 2:45 The fun and the difficult in solving the problem 3:55 Common frameworks help scale change
5:36 Helping engineers focus on user needs versus design 7:31 Product principles help make the case for dedicated engineering support 8:55 Creating the Momentum unified design library 9:45 The iPad and the iPencil make drawing fun
Episode transcript: https://cisco.box.com/s/u8rbeoy17yjieyi4jx8te52wnd01q86u
Cisco Live inspires technology innovators worldwide through large-scale in-person and digital events and on-demand education. Cisco Live is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode, our host Shaun Roberts along with Buffy Ransom, SVP of Cisco Customer Experience (CX) Centers, and Jami Stewart, VP of CX Centers Americas, discuss highlights from Cisco Live. They cover some big technology hits with the potential to transform the future, how we consume technology, Generative AI, Cisco TAC, and a lot more!
As businesses grow so to does the complexity of picking the correct solutions from the correct partner. What goes into a comprehensive solution? What attributes should you look for in choosing a technology partner? Why are there so many acronyms in the security space?
To answer these questions and discuss what the future holds, our host Ian is joined by Doug Stevens, Vice President of Manage Services, and Michael O’Connell, a Security Solutions Architect at Aspire Technology Partners, partner of Cisco.
Learn more about Cisco SMB solutions for security: https://www.cisco.com/c/en/us/solutions/small-business/security.html
Learn more about Aspire's security offerings: https://www.aspiretransforms.com/solutions/cyber-security/
Tune in to hear NTT’s Danny Marzka talk with Cisco’s Scott Schell about how NTT is helping solve client challenges and enabling the customer experience with its SDI Services. Learn how NTT brings visibility to the clients’ technology spend and helps them maximize and realize the value of their investments. Hear an example where NTT helped a client aggregate 236 licenses into a single enterprise agreement and save $1.7+ million annually.
Join AB as he welcomes Jonathan Davidson, Cisco’s EVP and General Manager, Cisco Networking, for a fascinating chat on life, leadership, and secretly being Tom Hanks? This unexpected conversation touches on the criticality of connectivity in the next era, Sci-Fi visions, and the need for failure, vulnerability, and choice for a trailblazing legacy.
Todd Ringleman from Ray-Allen meets with Scott Schell to discuss how Cisco and Partners can be unified in their lifecycle initiatives, and how that has a positive effect on Customer outcomes.
Scott Schell and David Watkins from GDT do a deep-dive into a customer success story with Choctaw Nation and discuss the incredible impact their services had for this community.
This episode features Alexandra Zagury, Cisco’s Vice President for the Partner Managed & as-a-Service business in the Global Partner Routes to Market Sales Organization. She leads the development of Cisco’s strategy to drive over $10B partner managed business and go-to-market capability. Alexandra is a true global citizen, fluent in four languages and has delivered results in more than ten countries in Asia, Africa, Europe, the Middle East, North America and Latin America. Her story is one of personal growth across multiple continents, with precious life lessons learned along the way.
Episode length: 21 minutes Greg talks to Principled about his new role as the first chief design officer for Cisco’s Security & Collaboration business and how he advocates for design internally at Cisco to build a design-led culture. The value of this new culture will be felt as Cisco generates net positive outcomes for society. Greg encourages his teams to make more and think less to push through the ambiguity of the product development process, as it’s the making that informs the decision-making as to the best way forward.
Key moments 1:18 The role of a chief design officer 3:00 Greg’s favorite book 5:01 Designing towards outcomes 9:39 How designers use juxtaposition to get new ideas 13:17 Building products for a SaaS environment 16:49 What it feels like working in a design culture 18:30 Product and design teams think differently
Episode transcript: https://cisco.box.com/s/seitbzeddx7huol8dj5gag3tv94oro00
In this episode, Tristan tells us a story about a Cable service provider facing random outages, with a cause well beyond what we could think of. Every month, Nico and Tristan present us interesting and unusual tech stories from Cisco CX centers. Subscribe to Cisco Podcast Network to be sure not to miss the next one. Follow us on X (Twitter) @CiscoTechStorie and send us your comments, we value your feedback!
Get to know Mark Dumas, President of Americas, and Sean Lessman, VP of US Public Sector, as they discuss SynergySky and Webex's longstanding partnership alongside Cisco co-hosts Abi Fagiri and Taryn Montero. Synergy SKY makes it easy for your Cisco Devices to schedule, join, and share content with all major meeting platforms through a platform-independent interoperability solution. Currently available for purchase on the Cisco Global Price List
For the second episode with Denzil Samuels, Scott Schell and Denzil discuss how Partners can accelerate their CX practice with Partner Lifecycle Services.
Episode length: 11 minutes Principled talks to Jason about implementing a common design system called Magnetic for Cisco products in Security and Networking, to streamline development. He says that the principles naturally align with the values a common design system brings, giving users cohesive product experiences that delight with constant improvement. Jason and his team recently brought together design leaders from across Cisco for a workshop that looked at consumer products for inspiration. This group of designers formed what they call a Common Council to make sure their design components are flexible and scalable, so no one has to start from scratch creating new product interfaces. Key Moments 1:17 Competing Design Systems yield fragmented user experiences 1:54: House of Brands versus Branded House 2:23 Principles naturally align to what design systems bring 3:40 Finding out about user pain points 4:30 Navigation Redesign workshop 5:39 Borrowing from consumer products 6:53 Common council guides common design 8:06 Designing to support multiple product needs 8:40 Product principle dock lights up relevant product principle 10:04 The Sneakerhead
Episode transcript: https://cisco.box.com/s/ytuln2q9adjhvrzei1e3actuqwx173gj
For the 20th edition of Partner Perspectives, we feature back-to-back episodes with the Cisco CX Partner Success leader, Denzil Samuels. In this recording, Scott Schell and Denzil talk about the experiential economy and how that affects the Customer Experience.
While the cloud may have once been an unfamiliar concept, it has now become the baseline for operations for businesses of all sizes. In this new era, where priorities have shifted to increasing the efficiency and agility of innovation, developers and businesses are finding ways to level up their own platforms by integrating apps from the marketplace. In this episode, Ian is joined by Grant Shirk, Head of Product Marketing at Cisco Meraki, and Miriam Kung, SMB Product Marketing at Meraki, to discuss this new era of the cloud and how small businesses can take advantage of these developments to accelerate the growth of their businesses.
Learn more about Cisco SMB solutions: https://www.cisco.com/c/en/us/solutions/small-business.html?ccid=cc004168
In our final episode with IBM, Scott Schell discusses the power of IBM Total Solution Support with Linda York, the Vice President of Americas Sales for Technology Lifecycle Services.
This is an introductory episode to the Tech stories podcast. We explain the podcast concept with our guest Buffy Ransom, SVP of Cisco CX. Buffy tells us about the CX organisation, which will be our pool for inviting guests on the show and also tells us about stories of her own. This show is hosted by Tristan Van Egroo and Nicolas Darchis.
Episode length: 16 minutes One year later, Travis reflects on what has changed at Cisco since introducing product principles in 2022. Travis says that the beauty about the principles is they’re broad enough to apply to products at any stage of market maturity. The principles provide a roadmap for creating a flywheel unlocks the cycle from feedback to adoption. Travis says that teams are applying the principles in unexpected ways and have catalyzed a cultural shift to adoption as the primary success metric. Key moments: 1:30 Reflecting on the first anniversary of introducing the product principles 2:40 The principle teams should apply first 4:50 The flywheel of principles that leads to renewals 7:10 Making products people truly love to use 10:50 Celebrate adoption principle is shifting the culture most 13:00 Webex customers have clear opinions on AI-enhanced video
Episode transcript: https://cisco.box.com/s/c2l5509oil6om1n2k9bvqs4eyz2mqmns
During episode three of the IBM takeover, Scott Schell talks with John Christensen who is the Global Offerings Manager for IBM. Their conversation is focused on the value of IBM Technology Lifecycle Services (TLS) and why it is different than in the past.
Join us for an insightful conversation with Kollective Technology's VP of Global Technical Solution, Neal Lauther, and Garrett Gladden, SVP of Product Technology, alongside Cisco co-hosts Kevin Adamson, Webex Partnerships Leader and Taryn Montero. Kollective is a recent SolutionsPlus Partner and has partnered to offer a solution that enables businesses to deliver secure, reliable, and high-quality video events to their employees, customers and partners.
In today's episode we meet with Cliff Thomas who is the Senior Vice President for the Global Enterprise Segment here at Cisco responsible for 8B+ in revenue. He talks about his journey to leadership, principles and how he views the role of leading others.
Episode length: 11 minutes Hiral and his team worked on Cisco Secure Access, our Security Service Edge (SSE) product, which secures applications wherever people are working by moving closer to the network’s edge. Hiral says that customers are feeling challenged securing hybrid environments, and they look to Cisco as a partner they trust with their security concerns. The team is working by the principle of move fast, because speed matters to get to market quickly. He sees a cultural shift at Cisco in how we are building technology, mapping products to customer intent and business outcomes. Key Moments: 1:31 Why hybrid work environments need SSE 2:31 Moving fast to bring product to market 4:10 First principles approach to identify basic elements of a problem 6:11 Shift to customer-outcome focus in building technology 7:03 Monthly meetups to showcase product features 8:14 Adopting Magnetic design system
Episode transcript: https://cisco.box.com/s/0jq8vdn309zwicetl1vph2xxcd8k4b40
The IBM takeover continues. Scott Schell is joined by Dylan Boday, the VP of Technology Lifecycle Services Product Management with IBM. They discuss the evolution of TLS and the benefit to customers.
This is a special episode powered by the Cisco Emerging Talent Community (ETC) EMEA Chapter. Join our guest speakers, Chara Kontaxi (Director, Cisco Systems Engineering) and Paul Jordan (Vice President, Cisco US Global Enterprise), in a conversation with our host, Shaun Roberts (Principal Engineer, Cisco Customer Experience), talk about the Emerging Talent Community in Cisco, the importance of mentorship and sponsorship for a thriving career in Cisco.
For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com
Director, Systems Engineering LinkedIn Profiles: Chara Kontaxi: https://www.linkedin.com/in/charakontaxi/ Paul Jordan (paujorda): https://www.linkedin.com/in/paul-jordan-216a36b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
IBM is taking over Partner Perspectives for the next month! To start, Scott Schell is talking about the relationship between Cisco CX and IBM with Global VP and Managing Director, Janet Chess.
Episode 2 Serendipitous Encounters - Mags Moran, Product Leader Webex Episode length: 16 minutes Mags shares how she and her team went deep on the use case, to develop Webex Public Spaces to make hybrid work less lonely. They also use data to prioritize product improvements, to deliver richer user experiences. Key moments: 0:44 - Jeetu on where companies need to keep their focus 1:22 - Mags on her team's mission 4:11 - Improving user experience and prioritizing based on data 5:32 - Going deep on the use case (Public Spaces) 7:33 - Talking about the MVP 11:33 - Constantly improve (Message forwarding with content) 13:20 - Mags shares her favorite products Episode Transcript: https://cisco.box.com/s/rud0uayjfbuhvrzy3gcpn6d2dv4sj9mw
Episode 4 Through the lens of the who - Cheryl Couris, Director, Product Design, Webex Events Episode length 13 minutes Cheryl talks to Principled about how the Webex Events team looks at the product principles as a shared ethos for what we value most at Cisco and how we can put our mission of powering an inclusive future for all to work. Cheryl and her team make sure all voices are being heard by focusing on "the who" the product is for before "the what" of the features the product should have. Key Moments: 0:44 Jeetu talks about what product principles are and why we need them 2:38 Cheryl talks about what hybrid events are like today 4:14 How the Webex events team uses the product principles to frame their work 5:59 How to start using the product principles 7:15 Cheryl talks about her favorite principle, Make it 10x better 8:40 Personas help look at solutions through the lens of the who 10:21 Canvy, a great product that Cheryl uses in her personal life Episode Transcript: https://cisco.box.com/s/jh09b4fxbest0akaad3zl0mc5l3rc7ib
Episode 7 The System is not Systematic - Lindsey Wallace, Director, UI/UX Research Episode length: 14 minutes Lindsey leads a design and research team comprised of people who study people using Cisco security products. Her team seeks to create a unified policy of common elements for our security products to make them easier to use. Lindsey’s goal is to 10x people’s time and not add to their cognitive load, making things clear and simple to use. Key Moments: 0:40 What product principles are 2:18 Product principles are like a touchstone. 3:50 How personas are used in design process. 5:02 Strategies to understand both buyers and users of products. 6:15 Clarity comes before simplicity. 7:40 Empathy for product managers who request research is critical. 10:58 Research is much more than chit chat with customers. 12:04 Lindsey’s favorite principle is building an open, extensible platform. Episode transcript: https://cisco.box.com/s/k3a1kr2crnollnctcpe816qn2mokfus6
Episode 6 Disruptive Thinking - Gavin Ivester, Director, Design & UX, Webex Devices Episode length: 15 minutes Gavin says that sometimes we need to disrupt ourselves to figure out radically simpler ways to deliver customer value. Gavin and his team are taking on the challenge of measuring and rewarding simplicity. The principles can help teams apply their own diagnostics to see if they’re headed in the direction of building products people truly love to use. Key Moments: 0:45 Product principle definition 1:26 Principles are a diagnostic to test your own work. 2:25 Principles are about both product and practice. 4:07 Keep things simple is the hardest principle to follow. 7:30 Vision to create the world’s greatest collaboration platform. 11:35 Why B2B brands matter. 13:20 Love is the principle that propels an organization forward most. Episode Transcript: https://cisco.box.com/s/ngxgc6bibeww8lkukosuwjg1eqpuuvk7
Episode 5 Do you recognize this person? - Mark Thompson-Kolar, User Experience Researcher, Duo Episode length: 14 minutes Creating a customer persona requires lots of interactions with people, listening to their needs, and understanding the applications they use. If you don’t recognize the person being talked about as a product user, that’s a big warning sign that the persona created for the product isn’t quite right. Mark talks about the “Yes, and…” for a particular persona and the use cases for which the product was created. Key Moments: 1:01 Mark explains all the types of research used to truly understand a persona. 3:00 How product principles can become culture drivers. 3:43 Which product principles are used most to develop personas. 5:04 How personas are validated with longitudinal personas. 6:21 Security employees are a persona, so if you must ask, do you recognize this person? 7:49 Deepening persona understanding by asking ‘yes, and…” 12:56 Mark’s favorite product outside of Cisco is the Comcast interface. Episode Transcript: https://cisco.box.com/s/9cayz4uvciw7z5rwqklm6ekctbtqkp0q
Episode 3 Killing Tech Debt - Ryan Glover, Leader, UI/UX Engineering Episode length: 12 minutes Principled talks to Ryan about how he and his team are redesigning the interface and taxonomy of Secure Endpoint to make it extraordinarily simple for the user to know exactly what’s possible to do with the product. The team reduced ‘tech debt,’ by creating common templates, taxonomy, and nomenclature to drive stickiness and adoption. 0:44 Jeetu talks about simplicity being the ultimate form of sophistication. Key Moments 1:57 How product principles are guardrails for how teams do their work. 2:50 Why you won’t be successful unless you align around customer. 4:09 Strategies to get to know the end-user. 5:11 Unifying design through the Magnetic Design system. 6:56 Aligning on product language and taxonomy. 7:57 The danger of focusing on the competition versus the user. 10:32 It doesn’t always have to be pretty, the case of Craig’s list. Episode Transcript: https://cisco.box.com/s/sxbiz7ccdw5cetx9zukqnsbpy7rfshpv
Episode 1 De-risking Ideas - Jehan Cowan, Product Designer, Duo Episode length: 13 minutes Jehan talks to Principled about how designers have the innate ability to turn ambiguity into clarity by visualizing progressing ideas. This process ‘de-risks’ ideas and helps a business make better decisions about which ideas to pursue with minimal investment of time and resources.
The designer’s craft can help paint a strategic roadmap with a clear path forward. However, designers must be ok with putting forth something that is wrong, as sometimes it’s the best way to move forward. Episode Transcript: https://cisco.box.com/s/76vk9bs8zaa1fefxm20i3ww5bzzwskc9
Scott Schell is joined by special guest Oliver Tuszik, the Senior VP of Partner Sales and GM of Routes to Market. Scott and Oliver discuss Cisco's "Age of the Partner" and the exciting Partner activities at Cisco Live.
Welcome, to episode #5 of our Systems Engineering Unleashed Podcast! We will take an insightful, thought-provoking, and fun peek inside the minds and hearts of our elite engineers. Our guests, Cisco Distinguished Architects Errol Roberts and Craig Hill & our newest 5x CCIE, Lidiya Krunic, will take us on their unique journeys, but you will undoubtedly see a lot in common.
I hope you find that spark to get started on the hard path to being one of the best of the best. Reaching the top in your career journey is the same as summiting that seemingly impossible peak. It starts with the belief you can do it and years of training and hard knocks to make it real. Anything truly worth having is worth the struggle to get it.
A few great books referenced in this episode - Range -David Epstein, Think Again - Adam Grant and Endure - Cameron Hanes
While the importance of cybersecurity solutions has been well documented, it is still easy to see the large corporations in the news, and find yourself as an SMB thinking you won’t be attacked.
Unfortunately, the data and reality are a bit harsher. 46% of cyber attacks last year were targeted at businesses with 1,000 or fewer employees, with 60 percent of small companies go out of business within six months of falling victim to cyber attack.
Hope is not lost, and there are both practices and solutions that SMBs can leverage to improve their security posture. To dig into these, today Ian is joined by Nate Haleen, Lead Developer & Division Lead at Procellis Technology Inc. and Tyler Cohen Wood, a keynote speaker, author, national security expert, and overall cyber authority.
In today's episode we meet with Cliff Thomas who is the Senior Vice President for the Global Enterprise Segment here at Cisco responsible for 3B+ in revenue. He talks about his journey to leadership, principles and how he views the role of leading others.
In this month's episode, join us for an insightful conversation with Chief Innovation Officer at Apppace, Thomas Philippart de Foy, along with Webex co-hosts Chris Botter and Taryn Montero. In this podcast, you will learn how Webex and Appspace keep people engaged, connected, and productive, whether in the office, at home, or on the go. Appspace integrates with the Webex app and runs on Webex devices to offer a workplace experience focused on employee safety, well-being, and productivity, all while maximizing your Webex investment.
Matt Brady from Cisco discusses how Partners provide exceptional customer value when delivering on business outcomes.
When it comes to battling cybersecurity attackers, Lurene Grenier is all about offense. As Director of Security Architecture at Cisco Talos, she has spent her career analyzing state-sponsored actor trends, writing detection to block those threat actors, and in general, educating users and administrators on how to deploy the most robust security solutions. Lurene joins AB for a great conversation on a variety of topics, from offensive security to infrastructure vulnerabilities to her passion for playing guitar.
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 43, we conclude our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We wrap it up with her project using Raman spectroscopy to help prevent membrane fouling for freshwater generation. She also describes the motivation behind her Coursera course on Active Optical Devices. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44Membrane fouling in fresh water generation 3:36Scaling - deposit of crystalline materials on membranes 4:21 Use of Raman spectroscopy 6:28Washing membranes 9:38Active Optical Devices free course on Coursera Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
What is sponsorship, and how does it benefit careers? Find out in the latest CX EMEA Unplugged podcast with Phil Wolfenden, Pablo Gabriel Steiner and Aleksandra Dargiel. In this candid conversation, they share their experiences as sponsors & sponsees and some tips for building a successful sponsorship.*https://hbr.org/2022/02/20-of-white-employees-have-sponsors-only-5-of-black-employees-do
In the past two episodes, Cisco TAC Engineers and Technical Leaders from the Cisco APJC and AMER Regions shared a brief glimpse of a Cisco TAC Engineer role. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Senior TAC Engineer, Indraji Desai, and Technical Leader, Maria Jose Mendez Vazquez, from the Cisco EMEA Region to learn what it is like to be a Cisco TAC Engineer, approach towards resolving complex customer issues and the use of predictive innovations in troubleshooting. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com
Nicole Dziedzic shares how Ingram Micro is serving as an extension of the Partners and helping customers achieve business outcomes through its CARE program. To learn more, visit our success story page at https://www.cisco.com/c/m/en_us/customer-experience/success-stories/partner/ingram-micro.html
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 42, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes her research on integrated photonics and fabricating glass devices in the lab. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44Integrated photonics 5:06Sensing in difficult wavelengths 6:22Fabricating glass devices in the lab 8:02III-V devices Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this month's episode, join us for a candid conversation with Masoud Douzan, CEO of JIBB. Get to know his story, how he founded JIBB, and why the hybrid whiteboard makes collaboration better together with Webex.
Scott Schell and John Stone from Cisco discuss how to leverage the digital experience through our Partners to enhanced customer success.
In this month's episode, get to know Daniel Hackl, Director of Partnerships & Ecosystem, as he discusses Zello's push-to-talk technology, how Webex customers can take advantage of Zello's powerful communication tool, and why it is an exciting partnership to watch. along with Cisco co-hosts Travis Angle, Taryn Montero, and Abi Fagiri.
In this episode, Rhiannon and Elizabeth are joined by Jenil Dani, a Finance Manager at Amazon, and discuss different approaches to creative problem solving, how it can change in every role, and how to understand and utilise your unique thinking style to work with others to find optimal solutions. Stay tuned until the end for a special outro from Cisco’s Director of Global Partner Marketing Mark Murphey, on why he is looking for people who bring new and creative ideas on how to solve problems.
In this bonus episode, Rhiannon and Louise are joined by Yasmin Chowdhary, the UKI Apprenticeship Lead at Cisco, and consolidate all the previous soft skills explored throughout the series, discuss how they make an attractive employee in the STEM industry, and the attitude shift towards Early in Career and Career Changers.Stay tuned until the end for a special outro from Cisco’s Managing Director of EMEA Emerging Talent Mayte Marquez, on how soft skills differentiate us.
In this episode, Rhiannon is joined by her two own role models, Co-Founder of The Amplified Group Vicky Reddington, and Global Partnerships Manager at Thought Machine Katarzyna Sotek, and discuss whether you need to be a certain age to be a role model, the vitality of reverse mentoring, and how to approach someone to be your mentor.Stay tuned until the end for a special outro from Cisco’s CTO UKI Chintan Patel, on why positive role models can help boost your motivation and inspire you in your career.
In this episode, Rhiannon and Louise are joined by Kirstie Ayres, Head of Go to Market SE UK at Samsung, and deconstruct the nuances between inclusion vs. diversity, how products are designed and tested across multiple groups to ensure usability for all, and how to consciously practice inclusion every day. Stay tuned until the end for a special outro from Cisco’s EMEA Service Sales Lead and Executive Sponsor for Inclusion and Diversity Richard Everard, on why diversity creates high performing teams and ensures meritocracy.
In this episode, Rhiannon and Debi are joined by Alexandra Foster, a Director of Division X at BT, and discuss carving out time to find your differentiators, how to speak up about your accomplishments, and defining metrics of success. Stay tuned until the end for a special outro from Cisco’s Managing Director for Commercial Business UKI Tony Gribben, on being confident in who you are, how we are all unique and sharing this with others.
In this episode, Rhiannon and Elizabeth are joined by Delfina Grossi, a Cross-Deal Manager at Google and Co-Founder of Women@Tech, discuss ensuring phycological safety in your team, the core pillars of leadership, and knowing when to step up or back as a leader. Stay tuned until the end for a special outro from Cisco’s VP of EMEA Virtual Sales Kim Pasche, on how leadership isn’t about job titles, but the qualities you need.
In this episode, Rhiannon and Debi are joined by Kristen Don, a Senior Communities Operation Manager at Uber, and speak on how communication touches all aspects of business, how to tailor the way you communicate within different cultures, and self-awareness for conflict management. Stay tuned until the end for a special outro from Cisco’s Programme Manager for Inclusive Communities EMEA Carlene Coward, on why communication is key for success working across cultures, time zones and languages.
In this episode, Rhiannon and Louise are joined by Filoni Dani, a newly graduated Degree Apprentice at KPMG, and discuss thinking like an entrepreneur, the fear of rejection, being comfortable with failing, and myth busting what being an entrepreneur really means.Stay tuned until the end for a special outro from Cisco’s General Manager of CPaaS Division Jay Patel, on why people need an entrepreneurial spirit to approach challenges in a fast-paced and ever-changing world.
In this episode, Rhiannon and Debi are joined by Femina Sanghvi, a Human Centred Change Director at Salesforce, and look at where the definition of strategy comes from, the optimal ways and frameworks to use to reach your goals, and why strategic thinking is important in all aspects of your life. Stay tuned until the end for a special outro from Cisco’s Director of SMB UKI Aine Rogers, on why she empowers her team to think strategically.
In this episode, Rhiannon and Elizabeth are joined by Sophie Corden, a Global Campaign Manager at Colt Technology Services, and talk around why social impact is so important to the STEM industry, how you can find social issues you’re passionate about, and how you can develop other skills through volunteering.Stay tuned until the end for a special outro from Cisco’s Head of Corporate Social Responsibility UKI Kathryn Baddeley, on why you should look for a company’s purpose, vision, and values in any interview process.
In this episode, Rhiannon and Louise are joined by Cisco’s Head of Public Sector UKI, Adele Every, and explore together how being your authentic self can help you get over hurdles in tough times, making a great first impression in interviews, and how in the future of AI and automation our soft skills are what will set us apart.Stay tuned until the end for a special outro from Cisco’s CFO Scott Herren, on his experience of authenticity in the workplace, and why he believes it makes a successful leader.
Although the term “automation” may sound like a buzzword in the tech industry, it’s actually nothing new – humans have been automating mundane or dangerous work for a very long time now. It’s the problems, technologies, and motivations that change.In the new episode of Not too Techie, I speak to Michael Kaemper, Sr. Director CX SP Architecture at Cisco. Tune in to find out what #automation actually is, and how it can be used to deliver even better #CustomerExperience. We will also answer the burning question you are all asking: are robots here to steal our jobs?Reach out to Michael to find out how you can use automation to transform your business: https://www.linkedin.com/in/michael-w-k%C3%A4mper-6908a739/
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 41, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next up is her research on using orbital angular momentum in super-resolution microscopy and… sausages? – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44Orbital angular momentum 5:08Propagating modes with angular momentum through commercially available fiber 6:28Degenerate modes 8:24Application to super-resolution microscopy 9:08Leveraging temporal coherence 11:02Sausages! Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
As April is Earth Month, who better to have as a guest than Mary de Wysocki, Cisco's very own Chief Sustainability Officer. Mary sits down with AB to chat about her role in leading Cisco’s sustainability efforts and how we need to work together on a global level to create more sustainable and resilient communities.
Owning a small or medium business brings with it many unique challenges – from choosing which manufacturer to go with for your technology needs all the way to how to continue to grow and scale your business. The shift to hybrid work magnified to this, creating a new layer of complexity to both managing a business as well as employee satisfaction and retention. To sift through these challenges, and how he has successfully navigated them, today I am joined by Scott Kauffman, President of HighNoon, a full-service marketing agency located in Phoenix, AZ. Scott shares his perspective on business, technology and even provides a marketing tip for our listeners.
45% of what Cisco sells by 2025 will be sold as a managed service. In this episode, find out why managed services are the way our customers want to consume technology today and how in the Age of the Partner, the Partner is leading the way.
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 40, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Here she describes techniques she’s developed for creating femtosecond laser pulses, including phase locked laser arrays and time lensing. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:59Ultrafast (short pulse) lasers in semiconductors 5:51 Upper state lifetime 7:42Two-photon absorption 10:01Phase and frequency controlled laser array 12:04Time lens 14:17Electrically pumped ultrafast laser for neuroscientists 15:53Difficulty of phase controlled laser arrays 17:06Devices for time lensing Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
World Wide Technology is back for another podcast. This time, Scott talks with Laura Kuehner about the past, present and future of WWT's customer experience practice.
In this month's Part 2 episode, Kevin Adamson sits down with Giles Adams and Steve Holmes and discuss why VQ Conference Manager is an exciting partnership to watch and other new updates
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 39, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next is her research using quantum light for fiber based sensors. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:52Fiber based sensors with quantum light (squeezed light) 7:07Lower noise, higher sensitivity with Mach-Zehnder interferometer 8:35Higher performance in photon-starved regime with quantum light Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Sean McDonald from World Wide Technology joins Scott Schell to talk about their lifecycle practice and what that means for ongoing customer success.
In this month’s episode, Rosie and Collette are joined by Stu Higgins, Head of Smart Cities and IoT at Cisco & Joe Dignan, Assoc Vice President and Head of IDC Government Insights Europe with a deep dive into Smart Cities 🏙️ and how Sustainability🌱 is driving decisions across business, politics and communities around the world → 🌍
Scott Schell and Kevin Detsch discuss how ePlus began their Customer Experience journey and how they became Cisco's first certified North American Partner in the PLS-Support program.
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 38, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. Next is her project in multi-photon microscopy and super-resolution imaging. – Pat Chou, Cisco Optics Product ManagerJuliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:44Multi-photon microscopy 3:10 Super-resolution imaging, Stimulated Emission Microscopy (STED) 6:16 Delivering donut beam through fiber 8:32Use of fluorescence and donut beam 10:44Optogenetics Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Andrew Sage joins us for the eleventh episode of the Cisco Leadership Podcast. Andrew is a Global Vice President by day -- musician by night. He brings a fresh perspective on leadership through the lens of a musician. He emphasizes the true power of understanding a team, the impact of enrolling each individual towards a collective goal and the concept of "bloom where you're planted."
AB sits down with Tazin “Taz” Khan for an engaging, friendly chat around a variety of topics ranging from diversity of roles in cybersecurity to ethics and privacy to what it means to be resilient as a woman in the tech industry. Taz shares her transition from retail worker to cybersecurity specialist, and she gives great insight into what excites her the most about the work she does at Cisco and beyond.
Welcome back to our channel! In the previous episode, you got a brief glimpse of the day in a life of a Cisco TAC Engineer. Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Cisco TAC Engineers, Cesar Lopez Zamarripa, Marco-Dane Raymond, and Alex Levine, from across the Cisco AMER Region of Raleigh (North Carolina), New York, and Mexico to learn what it is like to be a Cisco TAC Engineer, the impact of the pandemic, and the rise of predictive innovations. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com. LinkedIn Profiles: Cesar Lopez Zamarripa: https://www.linkedin.com/in/cesar-gustavo-lopez-zamarripa-5b5aa837/ Marco-Dane Raymond: https://www.linkedin.com/in/marco-dane-raymond-5336a5a8/ Alex Levine: https://www.linkedin.com/in/alexander-levine-1b9a9b50/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
It’s been said that work is no longer somewhere you go, but something you do. Which means whether they're at the office or working from home, your team members have what they need to stay connected. But when everyone is collaborating from everywhere, how do you create the most human hybrid work experience possible that will stand the test of time? To answer this, I am joined today by Kristyn Hogan, Vice President of Global Collaboration Partner Sales here at Cisco.
In this month's episode, join us for a fun conversation with Kevin Adamson and Stephen Milner, Founder and CSO at UMA and discuss hybrid work and smart workspaces with UMA
Ryan Kingston and Scott Schell discuss the value of Cisco's Distribution Partners and the impact Disti has on customers and partners.
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 37, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We move on to her project with electrically tunable lenses and their application to 3D brain imaging in mice. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:58Electrically tunable lens and prism 3:50Electrowetting 4:54Contact angle 6:02Density matched liquids 8:003D brain imaging in mice Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Another Partner joins the podcast to talk about the customer experience. Deanna Davenport from ConvergeOne discusses their lifecycle practice with Scott Schell and the impact its having on their business.
At Cisco, Inclusion isn't just something we do - it's part of who we are. It's a business imperative to power an inclusive future for all.In celebration of Black History Month and all things Social Justice, AB sits down for a great chat with Brian Tippens, Cisco's SVP and Chief Social Impact Officer. A seasoned tech leader with a history of serving in purpose-driven roles, Brian shares his passion for giving back to underserved communities, the importance of driving purpose as a business priority, and highlights how Cisco's comprehensive approach to cultivating a diverse workforce and the deliberate efforts for equality across the tech industry is not only a force for good inside our company but also in the communities where we live and serve. He shares how purpose is more than a company's CSR initiatives, or social and environmental investments, or a desire to do good in the world; purpose is directly tied to economic performance, competitive advantage, and long-term value creation.
Cisco CX is committed to our Partners. In this podcast, Scott Schell is joined by Steve Robb from Trace3 who leads their Lifecycle Services team.
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 36, we continue our conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. She explains her use of time resolved spectroscopy to improve semiconductor laser power. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 3:02Photonics group at University of Colorado Boulder 3:45Time resolved spectroscopy for nonradiative recombination in semiconductors 4:43Auger recombination 6:05Power vs current curve droop 7:58High power semiconductor lasers Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
David Watkins from GDT chats about the current state of customer experience and what the future looks like for delivering customer success.
Lasers have been around for over six decades. Since their invention, they have found their way into many applications that have changed our lives. Optical communications is of course one of them, and there are many that may surprise you. There is also still plenty of room to take laser performance to new heights, leading to even more new applications. In Episode 35, we begin a new conversation with laser and optics expert Juliet Gopinath, Professor at the University of Colorado Boulder. We begin with her work at Lincoln Laboratories on improving laser performance. – Pat Chou, Cisco Optics Product Manager Juliet Gopinath is the Alfred T. and Betty E. Look Professor of Electrical, Computer and Energy Engineering and Physics at the University of Colorado Boulder. She received her B.S. degree in Electrical Engineering from the University of Minnesota and her M.S. and Ph.D. degrees at MIT. She was a member of technical staff at MIT Lincoln Laboratory from 2005 to 2009. Since then, she has led a research group at the University of Colorado Boulder. Her current research interests include ultrafast lasers, nonlinear optics, mid-infrared materials, spectroscopy, orbital angular momentum and adaptive optical devices. She has published 78 peer-reviewed journal articles and over 97 conference presentations. She is the recipient of an R&D 100 Award (2012) and is an Optica Fellow. She served as an Associate Editor for the IEEE Photonics Society Journal (2011-2017), the Associate Director for Cubit (2019), and currently is an Associate Editor for Optica. Take Juliet’s course on Active Optical Devices for free! https://www.coursera.org/specializations/active-optical-devices Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 3:52Quantum Electronics (Laser Technology and Applications) group at MIT Lincoln Labs 5:15 Slab-coupled optical waveguide lasers 6:07Cryogenic Ytterbium YAG solid-state laser 7:06Cooling high-powered lasers 8:13 Gaussian beams 8:57Frequency conversion and the blue-green valley of death 11:01 Nonlinearity 12:48Green laser pointers Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this month’s episode, Rosie and Collette are joined by Ishbell MacPhail, Country Leader for Cisco Scotland who shares her journey from growing up on a remote Scottish Island (with no internet or landline!) to a wide-spanning career in the tech world. 🙌 She offers some great insights for anyone looking to move into the technology sector with personal anecdotes of what she has learned along the way, as well as some guidance on how to seek and make the most of a good mentor. A fun, easy listen to kick off the Cisco UKI Podcast for 2023! 🎉
Listen to this episode of the Not Too Techie podcast with Adele Trombetta, Senior Vice President of Cisco CX EMEA, to find out what her 2022 highlights were, and what CX trends to look out for in 2023.
In this month's episode, tune in to our newest Webex Ecosystem Partner, Clixie Media with Tim Moore and Kevin Adamson as they sit down and discuss Clixie's Interactive Media and Analytics Platform with Webex and why it is an exciting partnership to watch.
Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! 👉 In this month’s episode we discover Cisco's Partner Landscape with Cisco's Managing Director UK & Ireland Partner Organisation, Dominic Pierce.
Scott Schell welcomes you with an overview of Partner Perspectives, a Cisco Customer Experience Services podcast focused on CX Partner success, and looks ahead to future episodes.
Scott Schell and Pete Davis, both on the Cisco CX Partner Success Team, share how Partners and Customers can realize value faster from their Cisco gear with a little help from CX services.
The dynamic Julie Greene, Director, Global Business Development Manager, Computacenter joins Scott to discuss how her team drives successful business outcomes for their customers with proactive services.
Emma Carpenter, Cisco's VP of Global Security Sales, joins us on the Cisco Leadership Podcast for a thought-provoking conversation on how her unique background, including her early life journey and immigration to the US, has shaped her both personally and as a leader. She shares insights on how she prioritizes her physical and mental fitness to constantly strive to be the best version of herself, the importance of mentors and sponsors in career progression, and her perspective on what is truly important in life.
Alexandra Zagury and Amit Dhingra chat with AB about how Cisco’s managed & as-a-service platforms help boost businesses’ speed, agility, and scale with adaptable, on-demand solutions.
Hybrid work is here, and it is not going away. But is your business ready for it? With more ways to work than ever, businesses are having to account for the new role of the office, and the rise of the homeworker, making their techstack truly the new workplace. Andrew Gilman, CMO of NWN Carousel, a Cisco partner, joins the podcast to talk through what they’re seeing with hybrid work, what organizations are missing, and how businesses are evolving their technology investments to improve employee and customer experience.
Join Lightware's VP of Sales, Steve Samson and Webex Partnership's leader, Kevin Adamson as they discuss Lightware's solution and why it is an exciting partnership to watch in the coming months
In celebration of Cisco Networking Academy’s 25th Anniversary, AB sits down with Laura Quintana, Vice President of Corporate Affairs and General Manager of Networking Academy, and Lorenzo Garth, Systems Engineering Manager at Cisco Meraki who made his way to Cisco through our Networking Academy. This is a fun and informative conversation that touches on a variety of topics, from misconceptions about what it takes to thrive in an IT career to how programs like NetAcad are helping shape the cybersecurity workforce of the future.
In this month’s episode, Rosie and Collette are joined by a very special guest… Santa Claus! 🎅 The big man himself joins the podcast LIVE from the North Pole, and shares all the secrets (and magic) behind Cisco’s Connected Santa programme, where volunteers from Cisco visit Children’s hospitals across the UKI to bring some festive cheer to kids who deserve it the most – through the power of Cisco technology! In the second part of the episode Rosie and Collette sit down (virtually) with Sam Moylan-Heydt for a cosy, festive chat about Cisco’s incredible Time2Give volunteering and we’ll hear how Cisconians across the UKI have been using their volunteer hours to give back at this time of year. Merry Christmas and Happy Listening!🎄
Tim Coogan is Cisco's Vice President for the Global Enterprise South business which supports some of Cisco's largest customers. In this conversation, you will hear from Tim and learn about leading with empathy, curiosity and finding the strengths in others. Thanks for tuning in.
In this month's episode, join Abi and Joel as they chat with Marine Shrestha, Director of Partnerships at MazeMap as they discuss how employees make a safe return to the office and why MazeMap is an exciting Webex partnership.
Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 34, we conclude our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we ponder the future of optics in routing. – Pat Chou, Cisco Optics Product Manager Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more. Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics Timestamps 2:16 Future of 8000 Series routers 3:37 Coherent optics 5:47Architectural shifts 10:03Convergence of optical IP Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Correctional Agencies are under pressure to reduce costs, protect communities, protect inmates and staff from COVID-19, other communicable diseases, and enhance offender success upon release from jail. With an increased focus on alternatives to detention and sanctioning of individuals in their communities, agencies are adopting innovative technology solutions, beyond the ankle bracelet, to better manage their populations and lower the cost of incarceration and supervision. This episode focuses on TRACKtech, a CISCO partner who through an innovative use of technology, provide individuals the tools they need to stay on track to success. Their evidence-based, data-driven mobile solutions offer comprehensive rehabilitation and monitoring capabilities for justice-involved, addicted, mentally ill and/or homeless individuals. By integrating community-based resources, cognitive behavioral therapy, and enhanced communication and monitoring risks, the TRACKtech platform enables successful rehabilitation, reentry, and increased public safety. TRACKtech is a proud Cisco Solutions Plus Partner.
Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 33, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we talk about security features in the 8000 router. – Pat Chou, Cisco Optics Product Manager
Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/ Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:17 The bar is being raised 4:02 Security features of 8000 router 5:17 JTAG ports 7:38 Checking hardware identity
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this episode of TechBeat, AB welcomes Oswaldo Mestre, Jr., Director of Citizen Services and Chief Services Officer for the City of Buffalo, New York. Oz, as he’s known affectionately to friends and colleagues, leads a team that oversees a wide range of services to the residents of Buffalo. He has been globally recognized for his work on the 311 Call & Resolution Center and the unique collaboration between Cisco and the University of Buffalo to maintain continuity of citizen services during the COVID pandemic—and to elevate them as we move beyond it. As a seasoned Cisco customer, Oz has been a leading voice and proponent of the democratization of citizen services. Tune in for a fun, engaging, and insightful conversation.
Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience.
Cisco Technical Assistance Center (TAC) is a global organization that provides around-the-clock, award-winning technical support services. In this episode, join our Cisco TAC Engineers Nathan Gordon, Yusuke Togawa, Roshini M, and Ashish Varghese from across the APJC locations of Australia, Japan, and India to learn what it is like to be a Cisco TAC Engineer and how they approach resolving complex issues for Cisco customers. Also, hear about the focus on best-in-class innovation to simplify things for the customer and increase internal efficiencies in this inclusive hybrid world. For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com
Technical Services Resource Guide https://www.cisco.com/c/en/us/support/web/tac/technical-services-resource-guide.html
Learn about Cisco Intersight https://www.cisco.com/c/en/us/products/collateral/cloud-systems-management/intersight/intersight-ds.html
Cisco TAC Connect Bot is a personal assistant that provides Cisco customers and partners with a self-service experience for common case inquiries and basic transactions.
https://www.cisco.com/c/en/us/support/services/tac-connect-bot/index.html
Join Cisco’s Business Development Manager Joel Depperschmidt and Vyopta's VP of Business Development as they discuss supporting hybrid work by leveraging data and real time monitoring, and how Vyopta is delivering actionable insights across complex multi-vendor collaboration environments. This episode will also highlight two joint-offers in market: A no cost collaboration health assessment, and special offer for customers migrating from Cisco Prime Collaboration Assurance (PCA)
AB connects with Jeetu Patel, Cisco’s EVP & GM, Security and Collaboration Business Units. He leads Cisco's SaaS business and strategy to further accelerate the company's transformation and growth. Jeetu and AB discuss security resiliency, eliminating the security poverty line, Cisco Security Cloud, and a range of other topics that give insight into Jeetu’s role at Cisco and life beyond the office.
Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 32, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we talk more about optics in routing and why the introduction 400G was such a big step. – Pat Chou, Cisco Optics Product Manager
Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 3:10 400G pipes and applications 7:08 Impact of single subscriber and resiliency 9:18 Debugging an optical link
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Hybrid work means something different to every business. What used to be a small percentage of the workforce working remotely has turned into a majority of employees being remote in some capacity. Whether they are in an office, coffee shop, or an airport, it’s important that everyone has the same experience on your network. And with employees all over, it’s important to make sure your remote and on-premise experiences are equal. Dan Kelcher of IP Fabric, a Cisco customer, joins the podcast to talk through their hybrid work experiences, the stressors remote work can put on an organization, and the importance of secure connections for all users.
In this month's episode, join Alfeo and Kevin for an insightful conversation and dive into the world of Legislate for Webex and redefining the future of public sector remote work for connected justice and hybrid voting assemblies…
Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast.
In each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts!
In this month’s episode we discover ThousandEyes with Cisco's ThousandEyes Sales Specialist, Chris Walters.
Rachel Barger joins us for the eighth episode of the Cisco Leadership Podcast. As SVP of the Americas she takes us throughout her journey from coach to leader. She highlights the importance of being a connector, creating pathways for people to be successful and pulling out the best in others.
In this month' episode, Sacha and James sat down for a candid and insightful conversation into Theta Lake's security and compliance for modern collaboration tools and why Theta Lake is an exciting partnership to watch.
Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 31, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we talk about why high quality optics is more important for routing these days. – Pat Chou, Cisco Optics Product Manager
Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:25 Commodity vs asset data 7:11 Impact of reliable optics at higher data rate 8:30 Challenge of large footprint networks 11:00 Importance of optics qualification, e.g. Digital Coherent Optics
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Approved Contact's Tony Nuzzo joins host Kevin Adamson to explore texting for business, embedded app and why Approved Contact is an exciting partnership to watch.
Does privacy still exist in the digital age? What is phishing and what does it have in common with… fishing? How to protect yourself – and your company, from a cyber-attack? Find out this – and more, in the special Cybersecurity Month episode with Haim Pinto and Shimri Vachter.
In this episode, AB sits down for an engaging discussion with Thimaya Subaiya, Cisco’s SVP, Chief Customer Experience Officer, who shares the hallmarks of a great customer experience and why he believes that consistency is key in every customer interface. Subaiya also discusses what’s top of mind as he looks to the future of CX; the importance of allyship to his team's success; and why building furniture helps him relax and connect with his daughters.
In this month's episode, Steve and Donald dive into the world of VQ Conference Manager and why VQ + Webex is an exciting partnership to watch.
Tune in to YouTube: https://www.youtube.com/watch?v=O12cWl2NcRo
Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 30, we continue our conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. In this episode we learn about the 8000 router’s innovation outside of the Silicon One ASIC. – Pat Chou, Cisco Optics Product Manager
Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:16 XR software innovation 3:15 Linux based 5:00 Thermal design innovation 5:49 High-speed signal challenges 6:53 Fan trays
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this month’s episode, in recognition of World Mental Health Day 2022, Rosie and Collette shine a light on the topic of Neurodiversity as they chat to Richard Everard, VP EMEA Service Sales & Executive Sponsor of CDAN EMEA (Cisco’s Connected Disability Action Network) as he shares his experience of being diagnosed as neurodivergent later in life and what he has learned throughout that journey. We’ll hear how mental health and neurodiversity are connected and how teams in business can flourish when they truly embrace neurodiversity within the workplace.
In this episode, join us for an inspiring conversation with Dave Landreth and learn more about Augmentir and the Future of Workforce Cisco Host: Parthasarathi Kar, Senior Manager Business Solutions Cisco Co-Host: Taryn Montero, Product Manager- Partnerships Guest: David Landreth, Head of Global Alliances, Augmentir
Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience.
In our anniversary special episode, join our guest speakers, Lynn Chen (Cisco Software Consulting Engineer), Shehara Viswanathan (Cisco Customer Success Leader), and Terence Zhang (Cisco Delivery Leader), with our host, Shaun Roberts (Cisco Principal Engineer) to learn how agile practice in software and overall service delivery places the customer and the individual front and center, underpinned by process and quality checks.
For questions, comments, or feedback, please email: cisco-techinsiders-podcast@cisco.com
LinkedIn Profiles: Terence Zhang: https://www.linkedin.com/in/terence-xin-zhang-3a6568a6/ Shehara Viswanathan : https://www.linkedin.com/in/shehara-viswanathan-she-her-a410001/ Lynn Chen: https://www.linkedin.com/in/lynn-weilin-chen-351b232b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/site/us/en/services/index.html
In this month’s episode Rosie and Collette chat all things CPaaS (Communications Platform as a Service) with Jay Patel, VP & GM at Webex Connect. Jay shares the story of his business IMI from start-up to acquisition by Cisco in 2021 to what we now know as Webex Connect. We hear from Jay about his career journey, how customers are utilising CPaaS to better communicate with their consumers in the modern world and his passion for supporting entrepreneurs with great ideas and good hearts.
The data that SMBs protect is just as critical as that of the largest organizations. Oftentimes, these businesses have an extremely lean or even no IT department, so they are left without the proper security to protect their customers' valued information. Because of this, they become low-hanging fruit for hackers. Mike Storm, a Distinguished Engineer at Cisco, joins the podcast to talk about the security issues that SMBs face and simple solutions they can incorporate to protect their valued information.
Join Cisco’s Business Development Manager Joel Depperschmidt and Ava Robotics’ VP of Sales Rob Kutner as they discuss robots in the workplace, and why Ava + Webex is an exciting partnership to watch in the coming months.
Cisco’s 8000 Series Router changed the game in high end routers, largely thanks to the Silicon One ASIC. It also introduced to the industry some of the first 400G ports along with Cisco’s QSFP-DD form factor pluggable optics. In Episode 29, we begin a new conversation with Ammar Khan, Product Management Leader for the 8000 Series Router. We begin with his background in networking and ASICs. – Pat Chou, Cisco Optics Product Manager
Ammar received his BSEE at the University of Oklahoma and an MBA from Santa Clara University. He started his career as member of technical staff at an ASIC emulation start-up, where he worked on cutting edge ASIC and FPGA designs. His first foray into networking system design was at another startup based out of Massachusetts. He then moved to Broadcom through the company’s acquisition and launched and managed products with over $250M in revenue. In 2010 he moved to Ericsson’s IP Division and defined their edge router line with an annual revenue of over $150M. Ammar joined Cisco in 2018 and has been with the 8000 Series Router team for over 4 and half years. He has worked on various areas of the 8000 product line, including fixed and modular systems, line cards, fabrics, optics, platform security, and more.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:24 Ammar's career background in routing and ASICs 4:42 ASICs for routing 5:53 System convergence 7:18 Silicon One innovation example (for 8000 Series Router) 10:55 Silicon One comparison with others 12:09 Next gen Silicon One
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this episode, join us for a fun conversation with David Warren and Cisco co-host Justin Ramirez and Taryn Montero to uncover & learn more about Prezi Video and their journey to SolutionsPlus.
Watch Webex Partner Podcast: https://www.youtube.com/watch?v=jIIHWqBX6o4
Todd Nightingale joins us for the seventh episode of the Cisco Leadership Podcast. As the former EVP and GM of Enterprise Networking and Cloud, current CEO at Fastly, As a young EVP, he shares how to approach seeking a career change, identifying your blind spots, embracing critical feedback, and what it looks like to be a great boss without losing humanity.
Have you ever dreamt about being able to teleport from your desk straight to a different country? If you said yes, then you are in luck: with this new CX Unplugged mini-series, it is now possible! Join us on our adventure and virtually visit the EMEA countries without leaving your house. Our first stop: France! Listen to our host, Karen Fredrich, and our lovely guides: Imen Bekhechi and Maryem Badri, to discover all the amazing things France has to offer.
In this month’s episode Rosie and Collette meet Zack Klima, CEO and Founder of Wait Time - the industry leader in crowd intelligence, providing real-time data and historical analytics on crowd behaviour. They hear about the story behind how the business was founded, why WaitTime works so well with Cisco Meraki tech and discover some of the big names backing this clever tech business. So what you waiting for? Give it a listen now! For an insight into WaitTime and how the tech works check out this link: https://www.linkedin.com/posts/zacharyklima_stadium-arena-gate-activity-6961334764230365185-QMUX
Oliver Tuszik, joins us for the sixth episode of the Cisco Leadership Podcast. As the Senior Vice President of Partner Sales, Olives talks about why he believes he has the most wonderful job leading Cisco’s Partner Sales, what shapes him as leader and what advice he would have for the next generation of leaders.
Hooked on the Camino 2022 stories of Niall, Antonio, Hanouf and Thais? Listen to the second part of our podcast to hear about the walk itself and the amazing impact it had on Cisconians. Speakers: Niall Healy (host), Antonio Pacheco, Hanouf Alajmi, Thais Bueno Rocha. If you missed the first part, you can catch up here: https://soundcloud.com/ciscopodcastnetwork/camino-2022-walking-for-positive-impact-part-1/s-fNvofXzP4bD?utm_source=clipboard&utm_medium=text&utm_campaign=social_sharing
Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience.
Cisco Live delivers education and inspiration to technology innovators worldwide through large-scale in-person and digital events and on-demand education. It is the premier destination for Cisco customers and partners to gain knowledge and build community. In this episode of the Cisco Tech Insiders Podcast, Shaun Roberts (host) exchanged notes with other Cisco Live Las Vegas 2022 presenters, Kevin McCabe (Cisco Principal Engineer) and Moh Hamzeh (Cisco Technical Leader) on some of the big technology hits with the potential to transform the future and how we consume technology.
Explore a collection of free on-demand Cisco Live Las Vegas 2022 sessions. Continue building knowledge and finding inspiration with Cisco Live keynotes, technical sessions, product demos and more. https://www.ciscolive.com/on-demand.html
Interested to attend Cisco Live? Here are the upcoming sessions: Cisco Live Melbourne 2022 https://www.ciscolive.com/apjc.html and Cisco Live Amsterdam 2023 https://www.ciscolive.com/emear.html
LinkedIn Profiles: Kevin McCabe: https://www.linkedin.com/in/kmccabe2/ Mohammed Hamzeh: https://www.linkedin.com/in/mohammed-hamzeh/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
5+ days. 16 weeks of preparation. 21 countries. 425 participants. 60,000 kilometres. And one main goal in mind – to fight against cancer. Listen to the first part of the podcast about the Cisco Camino walk. From the initial idea to the starting line, this episode will introduce you to Niall, Antonio, Hanouf and Thais who put themselves to the test as part of our commitment to give back to the community.
Speakers: Niall Healy (Host), Antonio Pacheco, Hanouf Alajmi, Thais Bueno Rocha
The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 28, we conclude our second conversation with Ron Horan, Cisco Senior Director of Product Management. We talk about future 800 gig and 1.6 Tb optical transceivers. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:12 800G consolidation 3:23 1.6 Tb form factor consolidation 5:11 Impact of supply chain 8:27 The path to 1.6 Tb
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
There is something daily which can stall or stop progress, but, if you have true purpose, you’ve found the “It Factor” to successful leadership. We've all worked for or with a person who seems to always move forward despite how tough circumstances are? What is it about these people that keep them moving? Today, Sharon Martin is going to take us on her journey in doing just that. You do not want to miss this one!
“Don’t aim at success. The more you aim at it and make it a target, the more you are going to miss it. For success, like happiness, cannot be pursued; it must ensue, and it only does so as the unintended side effect of one’s personal dedication to a cause greater.” — Viktor Frankl.
Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience.
Artificial intelligence and Machine Learning continue to be a bit of a mystery–even to those who know it best. In this episode of the Cisco Tech Insiders Podcast, our host, Shaun Roberts, connects with two of Cisco’s AI and Machine Learning experts to explain what it is, how it works, why it is critical, and how it is evolving. Level Up your AI and ML knowledge with our guests, David White, Cisco Distinguished Engineer, and Mohammed Hamzeh, Cisco Senior Technical Leader.
Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi
Learn about Cisco's AI- and ML-driven solutions portfolio https://www.cisco.com/c/en/us/solutions/artificial-intelligence.html?dtid=osscdc000283#~benefits
LinkedIn Profiles: David White: https://www.linkedin.com/in/david-white-jr/ Mohammed Hamzeh: https://www.linkedin.com/in/mohammed-hamzeh/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 28, we conclude our second conversation with Ron Horan, Cisco Senior Director of Product Management. We talk about future 800 gig and 1.6 Tb optical transceivers. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:12 800G consolidation 3:23 1.6 Tb form factor consolidation 5:11 Impact of supply chain 8:27 The path to 1.6 Tb
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Jeetu Patel joins us for the fifth episode of the Cisco Leadership Podcast. As the EVP and GM of Security and Collaboration. He brings decades of wisdom throughout his journey, highlighting the power of compounding and the value of constantly learning. He goes below the surface to describe his mindset that drives him and equates to his "X factor" as a staple in the Cisco organization. Bringing it home, he delves into the idea of utilizing our individual platforms and social network to make an impact and perpetuate success!
In this Cyber Security special Rosie and Collette deep dive into Talos - the world's largest non state threat intelligence organisation - with Cisco's Cyber security Sepcialist Martin Lee who shares with the girls his unique career journey, his advice on how businesses can best equip themselves against cyber attacks… and of course his Meal Deal of choice!
Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover SASE with Cisco's SASE Sales Specialist, Joe O'Gorman.
The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 27, we continue our second conversation with Ron Horan, Cisco Senior Director of Product Management. We get into the growth of our industry and then discuss future trends. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:12 Optics volume for hyperscales 4:15 Industry growth 5:58 Switch vs optics cost ratio 8:50 Future trends
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 26, we continue our second conversation with Ron Horan, Cisco Senior Director of Product Management. We dive further into fiber cable infrastructure and get into the history of hyperscales. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:20 Breakouts and structured fiber 4:51. Trunk cabling 6:57 Special connector experiment 9:03 History of hyperscales
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Bill Kohut joins us for the fourth episode of the Cisco Leadership Podcast. As the Senior Vice President of US Commercial he discusses his journey, leading through a pandemic, highlighting family, and striking for great balance. He touches on the foundation of his leadership style, key inspirations, habits, the importance of taking risks and having great sponsors in the workplace.
The rise of hyperscale data centers has upended computing and networking equipment business models over the past several years. The pluggable optics industry is no exception and has been impacted significantly. In Episode 25, Ron Horan, Cisco Senior Director of Product Management returns and we start a new conversation based on his experience in this space. We begin by defining the word hyperscale and implications on fiber cable infrastructure. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:45 What is hyperscale 5:40 Cloud vs. hyperscale vs. webscale 7:39 What's important (power, cooling, fiber) 9:42 MMF vs SMF 13:54 All SMF cable infrastructure
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Florent Dalencourt shares how superpowers are not reserved for just our favorite Superheroes (Batman, Harley Quinn, and Green Lantern). As a leader, you too can become a superhero by discovering and then putting your own superpowers into practice. Today, we will talk to an exceptional guest about grit and empathy. Grit gives those who possess it extraordinary endurance, tenacity, and focus. Grit is not just simple elbow-grease term for rugged persistence. It is an often invisible display of endurance that lets you stay in an uncomfortable place, work hard to improve upon a given interest, and do it again and again.” - Sarah Lewis
According to Brene’ Brown, Empathy creates connection. It is feeling with people. She goes on to say, “Empathy has no script. There is no right way or wrong way to do it. It’s simply listening, holding space, withholding judgment, emotionally connecting, and communicating that incredibly healing message of ‘You’re not alone.’
Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience.
Tune into this episode to learn about a Technical Leader's role in Cisco. Our host Shaun Roberts [Cisco Principal Engineer], speaks with two Technical Leaders, Maithri Bhagavan and Jeffrey Zhou, from Bangalore, India, and Sydney, Australia, to deep dive into their roles and technology focus.
Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi
More information on Cisco Silicon One: https://www.cisco.com/c/dam/en/us/solutions/collateral/silicon-one/white-paper-sp-product-family.pdf
LinkedIn Profiles: Maithri Bhagavan: https://www.linkedin.com/in/maithri-bhagavan-a8669b89/ Jeffrey Zhou: https://www.linkedin.com/in/jeffrey-zhou-b1732930 Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 24, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We talk about the future of coherent optics. – Pat Chou, Cisco Optics Product Manager
Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions.
Related links: Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:25 What's next? 4:46 Coherent for shorter reach in the future? 7:24 Expertise needed for complexity of optics 10:29 Does optics get easier if we just wait?
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this two-part Hybrid Work Special episode, Collette and Rosie recruit some of their favourite (and funny) Cisco colleagues from around the business to tell us all about how hybrid working is having an impact on businesses from all different technology perspectives. In this second installment they are joined by Gerry Keleghan, Barry Redmond and Pete Hampton from the UKI Cisco Collaboration team where they delve into Hybrid Work from a collaboration perspective and share some of their favourite memories and shenanigans from across the years in the Dublin office!
Welcome back to Tech Talks - a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover Cloud Calling with Technical Solutions Architect, Nick Gray.
How can companies reduce unnecessary power wastage to not only become more planet-friendly but also achieve cost savings? And how can you help us raise a forest in Kitui, Kenya to transform the life of the whole community and the future generations?
In this episode of CX EMEAR: Unplugged Koen Bastiaens, VP of Cisco CX EMEAR North is joined by Josh Halley and Sharon Hatego as they discuss Cisco’s commitment to sustainability.
Donate to the Strong Roots initiative here: https://www.brightfunds.org/funds/strong-roots-creating-a-forest-in-kenya-powered-by-cx-sp-emear
Learn more about Earth Day 2022: https://www.earthday.org/earth-day-2022/
In this two-part Hybrid Work Special episode, Collette and Rosie recruit some of their favourite (and funny) Cisco colleagues from around the business to tell us all about how hybrid working is having an impact on businesses from all different technology perspectives. In this first installment they are joined by Paul Quinn from Cisco’s Enterprise Networking team and Steve McKee from Cisco Security where they chat all things hybrid work, reminisce on nostalgic office memories and take part in a very fun game of Ping 2 Win!
Managing is easy, but leading is hard, and motivating and inspiring teams is no small task nor for the faint of heart. You don't want to miss this episode with Eric Knipp, VP of Americas Engineering at Cisco. He shares his thoughts on how a People-First focus, passion for what we do, hard work, determination, taking risks, having a vision, earning a seat at the table, grit, intellectual and intense curiosity come together to fire up and motivate his team at Cisco
Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 23, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We talk about fundamental limits of communication and then get into standards. – Pat Chou, Cisco Optics Product Manager
Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:24 Addressing upper limits in data rate 3:45 The Shannon limit 4:11 Maximizing capacity within channel bandwidth 8:33 Application dependent trade-offs 9:32 Standards for coherent optics (e.g. 400G ZR) 14:18 Standardizing pluggable coherent optics
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Welcome to the Cisco Tech Insiders, a podcast hosted by Cisco Engineers and Architects. The podcast covers topics ranging from the future of technology to the complex network architectures powering personal and organizational technology. Cisco Tech Insiders aims to simplify technology, discuss its widespread impact, and share Cisco Experts' experience.
This episode celebrates International Women's Day 2022, where the host Shaun Roberts [Cisco Principal Engineer] and co-host Pallavi Arora [Vice President, Cisco Customer Experience Centers] speak with four women role models from their respective areas of expertise on what is Digital Transformation, the role of innovation and automation and application of Agile Methodology. Learn from two guest speakers how it is possible to lead teams, drive the digital transformation agenda and deliver customer experience in the technology space without an Engineering or Computer Science degree. Hear more from Amrita Manayil [Cisco Technical Engineer], Lylian Wang [Cisco Project Manager], Madhuri C [Cisco Technical Leader], and Meiyan Jin [Cisco Customer Experience Director]
Get to your most desired outcomes faster with Cisco CX Services https://www.cisco.com/c/m/en_us/customer-experience/index.html#~discover-roi
More information on Cisco SD-WAN is available here: https://www.cisco.com/c/en_in/solutions/enterprise-networks/sd-wan/index.html
LinkedIn Profiles: Amrita Manayil: https://www.linkedin.com/in/amrita-manayil-b14803156/ Lylian Wang: https://www.linkedin.com/in/lylian-jia-wang-b793a0176/ Madhuri C: https://www.linkedin.com/in/madhuri-c-54a6a115/ Meiyan Jin: https://www.linkedin.com/in/meiyan-jin-11611b65/ Pallavi Arora: https://www.linkedin.com/in/pallavi-arora-55774a6/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
DevOps for Systems Engineers is critical, but still often misunderstood and confusing. How do I get started? Are my customers really seeing the need to incorporate these skills? We will do our best to demystify things in this session.
Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 22, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We dive deeper into understanding coherent optics. – Pat Chou, Cisco Optics Product Manager
Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions.
Related links: Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources: Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:52 What is coherent optics? 5:05 Major milestone enabling power efficient coherent optics 9:01 Decoding optical phase with optical intensity detectors 10:42 Early DSP challenges 13:04 Paths to performance improvement 14:13 What is QAM
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
This month we’re launching a new “Tech Talk” series, a spin off from our main Cisco UKI Podcast where, in each 30 minute episode, we’ll deep dive into a specific area of technology with one of our favourite Cisco experts! In this month’s episode we discover Cisco DNA Spaces with Tina Gundersen, Global Sales Director at Cisco DNA Spaces.
Jina Krause-Vilmar has made it her life’s work to give immigrants and refugees the opportunity to thrive, both economically and professionally. As president and CEO of Upwardly Global, she works to eliminate employment barriers for immigrant and refugee professionals.
Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 21, we continue our conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We get into Acacia’s unique approach to making coherent optics. – Pat Chou, Cisco Optics Product Manager
Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:22 Acacia's uniqueness early on 5:45 Solving system problems efficiently 7:14 Advantages of silicon photonics in coherent optics 11:18 Components in early coherent products 13:05 Differences between silicon photonics and indium phosphide integration 18:41 What is a PIC? 19:08 Power consumption of silicon photonics
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this month’s episode we’re celebrating International Women’s Day 2022 (8th March). Collette and Rosie will be chatting to Wendy Mars (President of Cisco EMEAR) about her career journey and being a successful female leader at Cisco – as well as cheese sandwiches and her search for a new canine companion. Keen to get a different perspective on IWD, Collette and Rosie also have a chat with Shane Heraty (Managing Director, Cisco Scotland & Ireland) about the importance of building a diverse team, challenging the status quo and what it’s like being a dad to daughters in today’s world.
Coherent optics have been the go-to solution for high-end optical transport systems for years. Eventually these optics were modularized and with recent advances in DSP design and optics manufacturing, this technology is now available in small form factor pluggable modules. Cisco recognized the importance of this technology and acquired the industry’s leader in this space, Acacia Communications in March of 2021. In Episode 20, we start a new conversation with Tom Williams, Director of Technical Marketing, who joined Cisco via the Acacia acquisition. We begin our conversation with Tom’s background and the types of problems they solved at Acacia. – Pat Chou, Cisco Optics Product Manager
Tom Williams leads marketing efforts for the Acacia coherent optics team that was acquired by Cisco in March 2021. Tom has spent over 20 years developing optical transmission equipment ranging from 10G to 1.2T. He participates in a variety of coherent standardization activities in OIF, IEEE and Open ROADM and is co-chair of the OpenZR+ MSA. Tom spent nearly 15 years in various management roles at Optium, where he participated in the company’s 2006 IPO and 2008 acquisition by Finisar. Tom joined Acacia in 2015, where his role has included corporate and product marketing responsibility, as well as contributing to product roadmap definitions.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:28 Optium days 7:15 Finisar acquisition of Optium 10:34 Joining Acacia 16:05 Problem solving
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Off the heels of the Explore Security 2022 Virtual Summit, AB sat down with Janey Hoe, Vice President Corporate Development and Cisco Investments, and Dug Song, Chief Strategy Officer, Cisco Security, for a candid and insightful conversation into cybersecurity trends ranging from investment and acquisitions to innovation, all with a focus on achieving Cisco’s mission to power a more inclusive future for all.
Anushka Ratnayake is on a mission to empower smallholder farmers. The organization she founded, myAgro, is reaching more than 100,000 farmers in three countries with a unique mobile layaway platform that is reducing poverty and increasing food security.
Former teacher Michelle Brown is on a mission to improve reading and writing skills for children around the globe. That's why she created CommonLit, an education technology non-profit that has grown to reach 80,000 schools in the United States and over 20,000,000 users worldwide.
In this kick-off episode for Season 3 of TechBeat, AB sits down for a chat with Liz Centoni, Cisco’s very own EVP, Chief Strategy Officer and GM, Applications, who has a passion for innovation, customer experience, and technology. Liz gives great insight into her childhood; who her greatest influencers were; experiences that led her to join Cisco over 20 years ago; and why she still remains passionate about the work she and her team at Cisco do every day.
If you want to make a positive impact through innovation, then Cisco is the place to be! In the latest episode of Cisco CX EMEAR: Unplugged Phil Wolfenden is joined by Michal Kowalik, Paulina Klosinska and Vladimir Joshevski, innovators who are at the forefront of innovation within Cisco CX. They discuss the importance of innovation and its impact at our company, customers, partners, and society. Listen to the Innovate Everywhere episode with Phil Wolfenden and Carlos Pignataro here: https://soundcloud.com/ciscopodcastnetwork/innovate-everywhere
Will 5G erase 3G and 4G? What happens inside a telecom tower, and what are the cell site's hardware and software? What is the role of Network Automation to realize a 5G Network? What are the emerging avenues/trends in 5G? How does 5G drive innovation and vice-versa? Tune in to the third part of a multiple-episode series on 5G with the podcast host, Shaun Roberts [ Cisco Principal Engineer], in conversation with Ankush Arora [Cisco Principal Engineer] and Subodh Gajare [Cisco Senior Architect] to answer some of these questions.
LinkedIn Profiles: Ankush Arora: https://www.linkedin.com/in/ankush-arora-a3829417/ Subodh Gajare: https://www.linkedin.com/in/subodhgajare/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 19, we conclude a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we get into alternative packaging of optics for the future. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:47 Power 5:10 Co-packaged optics 5:47 Near-packaged optics 7:44 Supply chain flexibility 9:37 What makes Cisco different
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this month’s episode we’re celebrating National Apprenticeship Week! Collette and Rosie will be chatting to David Meads, Chief Exec of Cisco UKI, as he shares his thoughts on the importance of mentors, developing skills and diversity in the workplace - and puts the pressure on Collette and Rosie in a fun game of “Ping2Win”. There’s also a great conversation with some of our most recent Cisco apprentices who share their apprenticeship journeys and career highlights so far!
Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 18, we continue a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we get into the industry’s response to silicon photonics. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:34 Early industry view of silicon photonics 4:31 Industry-wide adoption of silicon photonics 5:44 Higher speeds 7:50 Limitations of EML (electro-absorption modulated laser) 9:02 Moving away from front panel pluggable
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
The only constant in life is change. In fact, if you’re a business owner, you’re likely facing change fatigue due to the past two years. One way small businesses in particular have adapted is by adopting new technology solutions. These new solutions have helped teams connect, secure, and collaborate like never before.
But access doesn’t ensure everything will go smoothly. So, how can new and established small businesses alike ensure their path to digital transformation is the right one, especially during a time when change is coming fast and furious?
In this episode, we chat with Damian Young, founder and CEO of Cisco Partner Procellis, and Beth Taylor, Managed Service Program Manager with Procellis, as they talk us through working with customers to find the right mix of technology for their needs and supporting them throughout the purchase and implementation cycle. Plus, we’ll discuss the victories and challenges they’ve faced in their own small business journey in the past year. They’ll share the lessons they’ve learned and some of the best practices that have helped shape the solutions they deliver to their small business customers. It’s a discussion you don’t want to miss.
In this month’s episode Collette and Rosie dive into the world of Cisco Meraki as they’re joined by colleagues Gary Daly and Joe Weiss to hear all about how Meraki’s technology is helping businesses to simplify the deployment of WI-FI, routers, sensors and more and to kick off the new year they’ll be discussing what they are all doing to set themselves up for the year ahead through various self-care methods.
Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 17, we continue a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we continue with the benefits of silicon photonics. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:44 Why silicon photonics 4:46 Wafer level parametric process 7:14 Reliability 10:58 Scalability 12:35 Automated manufacturing process
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
What are the changes from 4G to 5G, and how does that translate to an architect's day-to-day work? How do we make sure security remains intact in an end-to-end 5G network? Tune into this second part of a multiple-episode series on 5G with the podcast host, Shaun Roberts [ Cisco Principal Engineer], in conversation with Munib Shah[Cisco Principal Architect] and Atahar Khan[Cisco SolutionsArchitect] answer some of these questions.
Detailed whitepaper on 5G IP Transport and security: https://www.cisco.com/c/en/us/solutions/service-provider/mobile-internet/5g-transport/converged-5g-xhaul-transport.html https://www.cisco.com/c/en/us/solutions/service-provider/mobile-internet/5g-transport.html https://www.cisco.com/c/en/us/solutions/service-provider/mobile-internet/white-paper-sp-cost-effective-scalable-architecture.html https://www.cisco.com/c/dam/en/us/solutions/collateral/service-provider/mobile-internet/solution-overview-c22-741906.pdf https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-5g-cybersecurity-guidance.pdf https://www.cisco.com/c/dam/en/us/solutions/collateral/service-provider/service-provider-security-solutions/5g-security-innovation-with-cisco-wp.pdf
LinkedIn Profiles: Atahar Khan: https://www.linkedin.com/in/atahar-khan-83020914/ Munib Shah: https://www.linkedin.com/in/munib-shah-a9738210b/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
How does technology influence our lives, work and relationships? Join Cisco co-hosts Collette and Rosie as they embrace a balanced life in the tech world and interview inspiring guests. Disclaimer: We like things explained simple. We’ll take the tech acronyms out and put the fun in.
In part one of this special launch episode, Rosie and Collette share their career journeys and talk about their current roles at Cisco. They also chat to former Cisco UK & Ireland Podcast host, Justin Woolen, about his job, his dog, his drill bits and how he really feels about handing over the podcast to two millennials.
In part two of this special launch episode, Rosie and Collette chat to best-selling author, former primary school teacher and all-round funny guy Gavin Oattes (https://gavinoattes.com/) as he shares how we can inject joy into our lives every day and why we should always strive to be the milk. Disclaimer: This episode contains language that is considered vulgar or offensive by some listeners.
Alex Allen joins us for the third episode of the Cisco Leadership Podcast as the Senior Director of Diversity and Inclusion discusses his journey, the importance of family, how his son in particular has provided clarity in his purpose; his key inspirations to creating impact at work, and the value in holding our leaders accountable in shifting their perspectives in embracing diversity in tech.
Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 16, we continue a conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. In this episode we get into silicon photonics, what it is and how it’s revolutionizing optics. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:37 Silicon photonics 4:41 Humans vs. robots 7:01 DML lasers 9:02 Coupling light source 9:47 Grating coupler 10:37 DML vs continuous light source with Mach Zehnder interferometer modulator 14:03 Receiver side
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this first part of a multiple-episode series on 5G, Rajaneesh Shetty [Cisco Principal Architect] and Sunil Pareek [Cisco SolutionsArchitect] explore the world of 5G and its potential, explain Private and Public 5G and the differences with use cases.
Visit https://www.cisco.com/c/en/us/solutions/service-provider/5g-network-architecture.htmlfor details on Cisco5Gproduct and solutions
Follow the guests in this episode: Rajaneesh Shetty: https://www.linkedin.com/in/rajaneesh-shetty-ab36908/ Sunil Pareek: https://www.linkedin.com/in/sunil-pareek/ Shaun Roberts: https://www.linkedin.com/in/srobertsmba/
Laercio Albuquerque joins us for the second episode of the Cisco Leadership Podcast as the VP for the LATAM Region to discuss his journey, his vision of leadership & personal growth, his inspirations, favorite books, habits, and lessons learned – including the importance of focusing on people, above all.
Watch the conversation here: https://www.youtube.com/watch?v=1y5popaaMj4
Silicon photonics was a buzzword in the optics research community for years before it finally became a reality. Cisco recognized it as not only a hot technology, but one that would deliver real value. Hence three key acquisitions in this space, including Luxtera which Cisco acquired in 2019. In Episode 15, we start a new conversation with Ron Horan, Senior Director of Product Management, who joined Cisco via the Luxtera acquisition. We begin our conversation with a history of Luxtera and how it wound up as part of Cisco. – Pat Chou, Cisco Optics Product Manager
Ron attended The University of Texas at San Antonio for both his bachelor’s and master’s degrees. His Master’s thesis topic entitled “Synthetic Vision Landing Aids System” was patented as the first GPS-based aircraft landing aid. From 1994 to 1999, while at Compaq, he earned 15 patent awards. In 2001, he joined Broadcom Corporation where he managed Field Applications Engineering for the Compute Segment team, ran Program Management in the Networking BU, and was a Sr. Director of Sales and Strategic Account Manager covering the Hewlett Packard worldwide account. In 2011 Ron moved to Luxtera where he worked as Vice President of Sales before moving into the role as Vice President of Marketing. Luxtera was eventually acquired by Cisco in 2019 where Ron now runs Product Management for the Cisco Client Optics Group.
Related links Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:45 Ron's background 4:57 Luxtera's story 7:30 Origin of silicon photonics 8:57 Luxtera's first products 11:54 Result of BiDi development
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Even before the pandemic, the mobile office was becoming pervasive. But once March 2020 hit, the ability to work remotely kept many small businesses – well – in business. Cutting the cord on a typical desk phone setup has led to an evolution in hardware and software for the small business. In particular, moving to cloud-based calling that follows the user wherever work takes them has delivered a number of benefits for small business owners and users alike.
Join us for a discussion with Cisco partner Bullfrog Group as we talk through the death of the desk phone, including eight reasons why a company should transition from on-prem calling to cloud-based solution. It’s a call you’ll want to answer.
Learn more about Cisco Webex Cloud Calling solutions: https://www.webex.com/cloud-calling.html Learn more about Bullfrog Group: https://bullfrog.net/
In part two of a look at business continuity for small businesses, our friends at CDW revisit us to take a look back at the shift to remote work in early 2020 and assess where we are today. What did small businesses do right when the world screeched to a halt, and how were they already prepared for success? Where are there areas for improvement? What are the top takeaways for small business owners and IT managers? And how can small businesses build on their success as we continue in this world of hybrid work environments?
Learn more about Cisco Small Business solutions for hybrid work: https://www.cisco.com/c/en/us/solutions/small-business/solutions/always-on-small-business.html?ccid=cc001547 Learn more about CDW’s small business offerings: https://www.cdw.com/content/cdw/en/industries/small-business-technology.html
The sudden shift to remote work we all experienced in early 2020 greatly affected small businesses. Listen to the first episode in our two-part discussion with Cisco partner CDW as we talk about the initial hurdles, highlight what small businesses did well, and chat through success stories. We also discuss the opportunities to ensure that teams remain productive and engaged moving into our future hybrid work environments, in part one of our two-part series.
Learn more about Cisco Small Business solutions for hybrid work: https://www.cisco.com/c/en/us/solutions/small-business/solutions/always-on-small-business.html?ccid=cc001547 Learn more about CDW’s small business offerings: https://www.cdw.com/content/cdw/en/industries/small-business-technology.html
Jeff Sharritts joins us for the first episode of the Cisco Leadership Podcast as the Cisco SVP of Americas to discuss his journey, his vision of leadership & personal growth, his inspirations, favorite books, habits and lessons learned – including how diversity can lead to exponential results, a power he didn’t know of early in his career.
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today we’re going to do a thorough analysis of the major Facebook outage that took place yesterday, Monday, October 4. I’m joined by Gustavo Ramons, ThousandEyes’ in-house expert on Network Engineering.. Watch this week’s episode as we walk through the sequence of events that led to this outage, understand what went wrong (and what actions may have made the situation worse), and what lessons we can all learn from this outage.
With the demand for digital skills being higher than ever, the digital skills shortage is becoming a burning issue in many countries. The UK is not an exception.
Join Helen Douglas - Director Communications & Apprenticeships at Cisco CX EMEAR, and Kathryn Baddeley - Head of CSR at Cisco UK & Ireland, as they discuss the digital skills gap and Cisco's efforts to bridge it.
Want to join us in our quest for digital skills for all, leave us your comments below.
Learn more about what Cisco is doing at
https://www.cisco.com/c/en_uk/about/our-programmes.html
NetaCad - https://www.netacad.com/
The Skills Toolkit - https://nationalcareers.service.gov.uk/find-a-course/the-skills-toolkit
STEM Ambassador Programme - https://www.stem.org.uk/stem-ambassadors
If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 14, we conclude a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this final part of our six-part conversation we hear about some of the latest developments that Brian has been working on at Panduit. – Pat Chou, Cisco Optics Product Manager
Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.
Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management.
Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:14 Panduit Flex Fusion cabinets 3:07 Cage nuts 5:20 Quick net fiber modules 7:17 Pass throughs 9:57 Rapid ID 17:53 Operational efficiency 23:54 Online resources
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 13, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this fifth part of our six-part conversation we learn about the impact of thermals and power in data centers. – Pat Chou, Cisco Optics Product Manager
Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.
Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management.
Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:15 Thermal considerations 7:54 24" cabinets and tiles 10:15 Power 12:17 Power Utilization Efficiency (PUE) 13:50 Monitoring workload per rack
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 12, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this fourth part of our six-part conversation we learn about breakouts. – Pat Chou, Cisco Optics Product Manager
Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.
Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management.
Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:11 Breakouts 3:47 Method A and B 6:11 Polarity and gender 7:47 Breakout cables (hydra) vs cassettes
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In this episode, Adele Trombetta – VP, CX EMEAR & TTG – and Carlos Pignataro – CX CTO – demystify one of the most talked-about technologies; multicloud. Bringing together the best talent in the industry and our CX practice, Cisco is helping customers simplify and optimize their cloud journey. Learn more about Services for Cloud here, https://www.cisco.com/c/en/us/solutions/cloud/professional-services.html, and get the technology perspective of our CTOs here, https://www.cisco.com/c/en/us/solutions/executive-perspectives/technology-perspectives.html.
Maulie Dass, the Senior Director of Cisco’s Global Innovation Labs, uses her passion for technology and product design to fuel important changes to promote inclusivity for all. Hear how Maulie’s upbringing laid the foundation for her activism and learn about the ways she’s bringing inclusivity into Cisco products and ideas.
View the full transcript here: https://newsroom.cisco.com/feature-content?type=webcontent&articleId=2192203
If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 11, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this third part of our six-part conversation we hear all about optical insertion loss and the importance of cleaning fiber connectors. – Pat Chou, Cisco Optics Product Manager
Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.
Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management.
Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:19 Optical insertion loss 5:17 Dirty connectors 8:55 Dust on MPO vs LC 10:50 Dirt on the side of the ferrule 12:01 Patch cord insertion loss 13:25 Total insertion loss of a link
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
In celebration of Women in IT Day 2021, two women Cisco Architects - Ashritha Ganapathy and Manasi Jain, Solutions and Security Architect - talk with the Principal Architect - Mikhail Mooney, on their roles as Architects and some exciting projects that are keeping them busy currently. The host is Shaun Roberts, Principal Engineer, Cisco Customer Experience Centers Call to Action Visit these pages to learn about SASE and Cisco Security offerings: https://umbrella.cisco.com/info/secure-access-service-edge-sase-for-dummies-ebook https://www.cisco.com/c/en_in/products/security/what-is-sase-secure-access-service-edge.html https://www.cisco.com/c/en_in/products/security/sase.html
If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 10, we continue a conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. In this second part of our six-part conversation we hear about various types of cabling in data centers. – Pat Chou, Cisco Optics Product Manager
Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.
Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management.
Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:13 Ep10 begin "Speaking of copper…" 2:13 Copper 4:37 SMF and MMF 5:39 AOC and DAC 9:17 Pros and cons of AOCs. And DACs 14:56 Twinax copper rigidity and weight
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
AppDynamics’ Linda Tong joins host Ian Rutherford to explore observability, connecting dots, innovating faster, and creating great digital experiences.
Cisco IT Director Chuck Churchill joins host Ian Rutherford to talk workplace transformation and what it takes to create a winning hybrid workplace.
Stanley Healthcare’s Troy Dayon joins Cisco’s Rachel Barger for a podcast exploring the healthcare innovations now enhancing safety across industries.
Craig Williams, the Director of Outreach for Cisco Talos has spent his career educating people on cybersecurity and rooting out the bad actors on the internet. In recent weeks, the Kaseya supply chain attack has dominated headlines, and for good reason. Craig talks about this latest attack, what’s different about it, and how businesses and organizations can take extra precautions to protect themselves.
Zero Trust: As malicious risks and hybrid workplaces evolve; government agencies must adopt a zero-trust architecture approach to tackle all security dynamics to stop threats before they happen. To learn more, visit cisco.com/go/sase-security
If you search on “data center” you’ll find many images that show rows and rows of equipment racks. The network gear in these racks need to be physically connected to each other, and that’s where pluggable optic transceivers come in. But you also need to connect the transceivers together with fiber optic cables. That cabling infrastructure can get pretty complicated, especially in larger deployments. In Episode 9, we start a new conversation with Brian Kelly, a fiber cabling infrastructure expert at Panduit. We begin our conversation with his background, and then we get into fiber cable infrastructure and connectivity. – Pat Chou, Cisco Optics Product Manager
Brian L. Kelly joined Panduit in 2012. In 2014 he joined Corporate R&D as a Solution Architect. Prior to joining Panduit, he worked for 14 years in the Telecommunications and Data Center Colocation industries. Currently, Brian manages Panduit’s Network Architecture team, which develops Reference Architecture content for the Data Center and Enterprise businesses. In addition, he manages the Panduit Labs Network, which provides secure connectivity and resources to their labs in Tinley Park, IL.
Brian has written well over twenty technical papers that have been published on the Panduit website, as well as partner websites. Brian owns a Bachelor’s Degree from Illinois State University and a Master’s Degree in Business Administration from Keller Graduate School of Management.
Related links Panduit cabling guides for Cisco optics: http://www.panduit.com/panduitciscofiber Cisco Optics-to-Device Compatibility Matrix: https://tmgmatrix.cisco.com/ Cisco Optics-to-Optics Interoperability Matrix: https://tmgmatrix.cisco.com/iop Cisco Optics Product Information: https://copi.cisco.com/
Additional resources Cisco Optics Podcast: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:46 Brian's intro 5:30 Panduit intro 7:20 Buying network gear and fiber cable infrastructure 9:28 Prior work together 11:38 Common questions 12:21 Connectivity
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
SASE: It’s a network architecture that rolls SDWAN and security into a cloud consumed service capability that promises simplified WAN deployments and improved efficiency. To learn more, visit cisco.com/go/sase-security
When Annie couldn’t find the knowledge she was looking for, she created her own group Chickonomics. Learn how Annie created a safe space to discuss personal finances and how the space is already assisting its members.
Looking to work somewhere that values ingenuity and go getters? Apply today: http://cs.co/teamcisco
What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics? In episode 8, we continue a conversation with my esteemed colleague, Mark Nowell. In this final part of our four-part conversation we conclude our discussion about thermal considerations. He cites a useful whitepaper on the QSFP-DD website which provides detailed design guidelines.
Dr. Mark Nowell is a Cisco Fellow in Cisco’s Optics and Optical Systems Group. His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and consortiums. Mark also chairs a number of industry Multi-source Agreement groups focusing on next generation optical module form factors such as QSFP-DD and QSFP-DD800, and optical interface signaling technology like the 100G Lambda MSA.
QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics Podcast episodes: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:16 System level considerations 4:47 Where are thermals more of a problem? 6:50 QSFP-DD thermal whitepaper 9:22 QSFP-DD module shape 10:35 The nose 11:43 The fins 12:05 Air flow 15:50 Back to the thermal whitepaper 22:17 QSFP-DD 800G MSA
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by ThousandEyes’ BGP expert, Kemal Sanjta, to review the June 16th outage of Prolexic Routed, a DDoS Mitigation Service operated by Akamai. According to a statement from Akamai, the outage was not due to a DDoS attack or system update, but instead a routing table limitation that was inadvertently exceeded.
In this episode, Kemal and I analyzed what happened and how customers of Akamai Prolexic who had automated failover mechanisms in place were able to recover more quickly than those that had to manually switch over to other providers. Watch this episode to learn more about this outage, and how different operational processes resulted in very different service outcomes.
In this episode listen to what Kerry Singleton, Director of Cybersecurity at Cisco (APJC), has to say about the rapidly evolving role of CIOs in reimagining security on the edge with regards to SASE. Visit https://www.cisco.com/c/m/en_in/business-resiliency.html to learn more about Cisco’s business resiliency solutions.
In this episode listen to Kartika Prihadi, Managing Director, Enterprise Networking (APJC), Cisco, as he shares his insights on reimagining networking platforms beyond connectivity and uptime in today’s challenging business landscape. Visit https://www.cisco.com/c/m/en_in/business-resiliency.html to learn more about Cisco’s business resiliency solutions.
In this episode listen to Vish Iyer, Vice President (APJC), Cisco Architectures, share his take on how businesses around the globe have evolved during the pandemic to reimagine the cloud with business resilience’. Visit https://www.cisco.com/c/m/en_in/business-resiliency.html to learn more about Cisco’s business resiliency solutions.
The Cisco Degree Apprenticeship is not just for those at the beginning of their professional career, but also for those who want to see the world through a fresh and alternate lens. The Aspiring Leader programme offers individuals the opportunity to work directly with our apprentices to give them guidance, mentorship and insights, and in return, they understand what it takes to be a great leader. Today’s guests chat about the importance of continual learning and the power of reverse mentoring between the experienced and the just-experienced. Alex Hallam (People & Communities at Cisco) Alistair Wildman (SVP and GM at Cisco CX EMEAR) Carol Cheung (Program Manager at Cisco CX Academy) Helena Paquin (Apprentice Manager - Aspiring Leader Programme)
TIC 3.0: As government agencies continue to evolve digitally, TIC 3.0 tackles distributed networks to address remote users, defined locations and service providers. All the while being flexible to accommodate additional entities in the future. To learn more, visit cisco.com/go/sase-security
What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics? In episode 7, we continue a conversation with my esteemed colleague, Mark Nowell. In this third part of our four-part conversation we continue on the topic of thermal considerations, which he’s been thinking and writing about lately.
Dr. Mark Nowell is a Cisco Fellow in Cisco’s Optics and Optical Systems Group. His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and consortiums. Mark also chairs a number of industry Multi-source Agreement groups focusing on next generation optical module form factors such as QSFP-DD and QSFP-DD800, and optical interface signaling technology like the 100G Lambda MSA.
QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics Podcast episodes: https://blogs.cisco.com/tag/ciscoopticspodcast Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:10 Importance of cost 2:44 The coherent factor 5:58 System design perspective 6:42 Why thermals are so important to the optics 8:18 How to cool 9:37 Cages 11:46 Naysayers
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today, I’m joined by Hans Ashlock, Director of Technology & Innovation at ThousandEyes, to unpack today’s major outage at Fastly, a popular CDN provider. The widespread outage occurred around 9:50 UTC, about 5:50 am ET, and mostly impacted users across Europe and Asia due to the timing. The outage lasted approximately one hour until 10:50 UTC, yet residual impacts were felt beyond that. Today’s outage is a good example of the importance of having outside-in visibility not just across your app, but also to your app’s edge and all its dependent services. Watch this episode to learn more about the outage and see what we saw from ThousandEyes global vantage points.
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined today by Mike Hicks, Principle Solution Analyst at ThousandEyes, to cover two recent application-related outages. The first occurred on May 19th around 12:50 UTC at Coinbase—a well-known cryptocurrency exchange. Around the time that news broke saying that the Chinese government would be imposing strict regulation on cryptocurrencies, users attempting to execute transactions were unable to access the application. From the ThousandEyes platform we were able to see a drop in availability around this time as well as increased load times (which in some cases resulted in timeout errors).
The second outage happened on May 20th around 17:35 UTC at Slack—an enterprise collaboration platform. While the outage was resolved within 90 minutes, it occurred during normal US business hours, making it particularly disruptive to users attempting to reach the application. These instances remind us that applications, much like the underlying networks they run on, can experience outages, and effective troubleshooting requires end-to-end visibility into both.
Kick off Pride Month as we celebrate with Carrie and Silma! As Cisco and the world celebrate the LGBTQ+ community all month long hear from guests Silma and Carrie as they share their own experiences within the community, what Pride means to them, and how Cisco encourages them to bring their true self to work.
Join in on the Pride festivities with Cisco on June 16th as we host a global live streamed event: http://bit.ly/GlobalPrideAMEREMEAR2021 http://bit.ly/GlobalPrideAPJC2021
Looking for a place where you can bring your authentic self to work? Apply today: http://cs.co/teamcisco
What are the industry’s technical experts in pluggable optics thinking about today? What are the technical boundaries that the smartest minds are pushing past to make the next generation of high speed optics? In episode 6, we continue a conversation with my esteemed colleague, Mark Nowell. In this second part of our four-part conversation we delve into thermal considerations, which he’s been thinking and writing about lately.
Mark Nowell is a Cisco Fellow in Cisco’s Optics and Optical Systems Group. His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and consortiums. Mark also chairs a number of industry Multi-source Agreement groups focusing on next generation optical module form factors such as QSFP-DD and QSFP-DD800, and optical interface signaling technology like the 100G Lambda MSA.
QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:20 Thermals and cooling of modules 3:21 Why it’s an issue 4:20 A consequence of leaf-spine data center architecture 6:10 ASIC driving large number of ports 6:49 The problem for optics 7:28 Comparison with 10G ports in the past 8:26 A module the size of a laptop 10:31 Single 400G form factor for both service providers and webscale data centers 12:33 Advanced technology in single common 400G form factor 14:00 Comparison with 10G 16:01 Backward compatibility of form factors
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
On today’s episode, we discuss the recent outage on Verizon’s network that had widespread impacts on users in the US. ThousandEyes Broadband Agents detected an outage starting around 11:30am EST that manifested as packet loss across multiple locations concentrated along Verizon backbone in the US east coast and midwest. While the outage was resolved approximately an hour later, users connecting from the Verizon network across the US experienced varying degrees of impact, depending on the services they were connecting to. This serves as yet another reminder that the context around an outage directly affects the scope of the disruption. Watch this week’s episode to see what this outage looked like from ThousandEyes vantage points
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. I’m joined by two guests today to cover a couple of recent service degradation incidents involving DNS providers. In part one of the show, Kemal Sanjta, ThousandEyes’ resident BGP expert, joins us to discuss the May 6th disruption to Neustar’s UltraDNS service, which lasted nearly four hours. We discuss the BGP routing changes we observed during the incident and what they can tell us about the cause of the disruption. We also cover a separate incident involving Quad 9, a public recursive resolver service, which the company says was caused by a DDoS attack on May 3rd. In part two of the show, I’m joined by Michael Batchelder (AKA Binky) to discuss the two “Ds” of the Internet — DDoS attacks and the DNS. Watch this episode to hear about what we saw from ThousandEyes’ perspective.
What are the industry’s technical experts in pluggable optics thinking about today? What boundaries are the smartest minds are pushing to make the next generation of high-speed optics? In Episode 5, we start a new conversation with my esteemed colleague, Mark Nowell, Cisco Fellow. We begin with his own background, and then explore a brief history of standards in pluggable optics. – Pat Chou, Cisco Optics Product Manager
Dr. Mark Nowell is a Cisco Fellow in Cisco’s “Optics and Optical Systems Group.” His focus is on next generation interconnect technology innovation to meet Cisco's needs. Mark is also active within the industry standards and forums and has chaired multiple IEEE 802.3 Ethernet projects. He represents Cisco on various industry alliances and Consortium. Mark also chairs a number of industry MSA (Multi-source Agreement) groups focusing on next generation optical module form factors (QSFP-DD, QSFP-DD800) and optical interface signaling technology (100G Lambda MSA).
QSFP-DD Whitepaper, “Optimizing QSFP-DD Systems to Achieve at Least 25 Watt Thermal Port Performance” http://www.qsfp-dd.com/wp-content/uploads/2021/01/2021-QSFP-DD-MSA-Thermal-Whitepaper-Final.pdf
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:40 Mark’s early education and career background 4:41 Joining Cisco 8:07 Ethernet standards bodies 10:57 IEEE standards process 13:13 The rise of consortiums and multisource agreements (MSAs) 15:14 Pluggable MSAs 16:18 100G optical MSAs
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Wonder what your life would be like without Internet access? For many people, that is the reality of their day-to-day lives. Cisco experts express the importance of bridging the digital divide.
Offices are opening, so what does this mean for employees? This past year has taught us that work is something you do, not somewhere you go. Cisco experts chime in on the future of work.
Every great idea since the dawn of time started from someone spotting an opportunity and innovating.” In this episode of Cisco CX EMEAR: Unplugged, Phil Wolfenden is joined by Carlos Pignataro as they discuss the importance of innovation and its significance to our people, our teams and our business. Join the conversation and leave a comment under this podcast. We look forward to your thoughts on this topic!
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Today, we focused on an interesting outage that impacted Cloudflare Magic Transit, a relatively new offering from the CDN provider which aims to efficiently route and protect the network traffic of its customers. On May 3rd at approximately 3:00 PM PDT (10:00 PM UTC), ThousandEyes vantage points connecting to sites using Magic Transit began to detect significant packet loss at Cloudflare’s network edge—with the loss continuing at varying levels, for approximately 2 hours.
While the outage impacted some Magic Transit customers more significantly than others, we also observed mitigation actions by at least one customer to avoid the outage and restore the availability of their service to their users. This outage reminds us that no provider is immune to outages, even cloud and global CDN providers. However, with proactive visibility, you can respond quickly to reduce outage impact on your users.
ThousandEyes Co-founder Mohit Lad never intended to be an entrepreneur, but when his Plan A and Plan B didn’t pan out, he took a calculated risk to start a company that he describes as the Google maps of the internet. Hear how ThousandEyes, which Cisco recently acquired, gives companies more visibility than ever.
Jeneen and Mark discuss their experience with the LIFT, Learning Intentionally for Transformation, reverse mentoring program. Through the Connected Black Professionals Inclusive Community at Cisco, the program pairs Executives (mentees) with Senior African-American/Black professionals (mentors), bridging the gap across ethnic and racial divides through conscious conversations promoting understanding and increasing proximity to power an inclusive future for all.
Mark and Jeneen share their real experience and what made their partnership so successful in tackling hard authentic conversations. Be sure to listen along as they share their wisdom and advice on how we all can better learn from each other.
Sound like a place you’d like to work? Apply today: http://cs.co/teamcisco
Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this episode I continue my conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD. This is the final part of a four-episode conversation with Ray. In this episode we get into complexity trends and coherent optics. Pat Chou, Cisco Optics Product Manager
Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire.
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 2:07 PAM4 09:37 100G lambda MSA defines optical interfaces 12:37 Complexity trend accelerates 14:36 Pluggable coherent modules for data center interconnects 20:25 CMIS is needed for managing complicated modules
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Dr. Oscar Rico, the Executive Director of Technology Services at Canutillo Independent School District in El Paso, Texas explains how Cisco technology helped bridge the digital divide in his community and power an inclusive recovery.
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re joined this week by Hans Ashlock, Director of Technology & Innovation at ThousandEyes, to discuss Tuesday’s Microsoft Teams outage. On Tuesday, April 27th, ThousandEyes tests began to detect an outage affecting the Teams service starting around 3 AM (PT) and lasting approximately 1.5 hours. While the outage occurred in the overnight hours for much of the Americas, the global nature of the outage resulted in service disruption for users connecting from Asia and Europe. Transaction views within the ThousandEyes platform show that Microsoft’s authentication service appeared to be available, however, the Teams application was unable to initialize, resulting in error responses. Watch this week’s episode to hear more about what ThousandEyes revealed about the nature of this outage—and what we can all learn from the incident. Explore this outage for yourself using our interactive ShareLink: http://cs.co/ThousandEyesShareLink
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On today’s episode, we’re thrilled to be joined by Kemal Sanjta, ThousandEyes’ resident expert on BGP. This week, we’re going under the hood on the April 16th BGP leak at Vodafone India, which leaked more than 30,000 prefixes, causing a major disruption of Internet traffic to some services. While some news outlets reported that the incident lasted approximately 10 minutes (starting around 1:50AM UTC or 9:50AM ET), we found that it lasted quite a bit longer—more than an hour in the case of some prefixes. Watch this week’s show to see how it impacted a major CDN provider.
Does your current click behavior put you at risk? Find out why "clicking with purpose" keeps you safer online and learn how to deceive the deceivers. Mike and Sean share key tactics in their latest podcast, Unhackable Principle: The Click
Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this episode I continue my conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD. This is the third part of a four-episode conversation with Ray. In this episode we get into 100Gb pluggables and then the QSFP-DD form factor. Pat Chou, Cisco Optics Product Manager
Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire.
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 02:06 4x bandwidth at 2.5x cost 06:25 Enter 100G modules 12:33 QSFP28 ramps in 2016 17:56 QSFP-DD form factor considerations
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. We’re back from a short sabbatical to cover an interesting outage at Facebook in what appears to be an application outage compounded by a series of routing issues. On April 8th, for roughly 40 minutes, the Facebook application became unavailable for users around the globe who were attempting to connect to the service. Despite the short-lived nature of the outage, we observed prolonged performance degradation even after the application came back online for users. Suboptimal page load and response times, both of which can impact the user experience, were observed alongside a series of routing changes. This outage reminds us all of the importance of having visibility across network and application layers when troubleshooting and prioritizing issues that are impacting user experience. Catch this week’s episode to hear about the outage from ThousandEyes perspective.
Joining the podcast today, Eve discusses what it means to move from a linear to a circular economy and how she and her teammates are helping to shape the future of sustainability at Cisco.
Wanting to impact the future? Apply today: http://cs.co/teamcisco
In this episode listen to Dave West, President, Asia Pacific, Japan, and China at Cisco, and Ivor Soans, Editor - Special Features, BloombergQuint, as they discuss leadership in today’s work scenario. To learn more about Cisco’s business resiliency solutions, check out https://www.cisco.com/c/m/en_in/business-resiliency.html
Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this episode I continue my conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD.Ê This is the second part of a four-episode conversation with Ray. In this episode we get into 10Gb pluggables and the drivers of next generation technology. Ð Pat Chou, Cisco Optics Product Manager
Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire.
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 02:05 Early 10G pluggables 09:17 When 10G SFP+ emerged 11:25 40G QSFP+ leverages 10G SERDES 14:50 Data center as industry driver 20:50 Next generation technology drivers
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Have you ever wondered why pluggable optics exist? Have you ever wondered what acronyms like QSFP, LR4, FEC, and PAM4 actually mean? In this first episode I start a conversation with my colleague Ray Nering. He explains to me how a lot of these came to be, starting from the days of 1Gb GBIC all the way up to today's 400Gb QSFP-DD. This is the first part of a four-episode conversation with Ray. In this episode we start at the beginning, with GBIC and SFP. He also talks about why pluggables were needed when they started and a whole bunch more. - Pat Chou, Cisco Optics Product Manager
Ray Nering is a colleague of mine in the Cisco Optics product management group and over the years has held senior management positions at other companies in the optics space, such as AT&T Microelectronics, Lucent, JDSU, Agere, Optium, and Lightwire.
Additional resources Cisco Optics blogs: https://blogs.cisco.com/tag/ciscoopticsblog (subscribe at https://feedburner.google.com/fb/a/mailverify?uri=CiscoOpticsBlog ) Cisco Optics YouTube playlist: http://cs.co/9008BlQen Cisco Optics landing page: cisco.com/go/optics
Timestamps 3:48 How did pluggable optics start 6:34 The problem with early non-pluggables 8:56 Pay as you grow model 11:00 What is SERDES 12:48 What happens when your data center grows
Music credits Sunny Morning by FSM Team | https://www.free-stock-music.com/artist.fsm-team.html Upbeat by Mixaund | https://mixaund.bandcamp.com
Amit Chetal saw first-hand how difficult it was for his parents to sign up for vaccines, and quickly realized Cisco technology had the potential to make it an easier process. As the Retail Lead in Cisco’s Americas Industry Sales Organization, he gives us unique insight into the role technology plays in an inclusive recovery.
In this episode of CX EMEAR: Unplugged, our host, Claudia Kittredge, talks to Alena, Fernando and Nuno about their journeys at the CX Centre Lisbon - the newest CX Centre globally!
From the overview of their roles, through the importance of certification, to the giving back activities – tune in to hear a range of stories.
Ready to apply? Join them now: http://cs.co/6016HgDrK
Linda Tong, the General Manager of AppDynamics which is part of Cisco, didn’t originally set out to work in tech, but she’s all in now. Hear how her diverse background, which includes a stint at the NFL, ultimately led her to AppD, and why she’s so excited about the new Cisco Secure Application.
In this inaugural episode of The Internet Report, hosts Angelique Medina and Archana Kesavan of ThousandEyes discuss the health of the global Internet, focusing on outage data trends across ISPs, public cloud providers, business collaboration apps and edge networks. Guest Deepak Ravisankaran joins to walk through a recent Google services disruption that took place on March 26, 2020.
It was yet another eventful week on the Internet, folks. In this week’s episode of The Internet Report, Archana and I discuss the latest figures around global Internet performance, noting that, despite an elevation in outages last month, the Internet is holding up well. ISP outages declined slightly in the U.S. and globally last week, but that wasn't the case for UCaaS providers, who had a particularly rough time last week, especially in the United States. There was also a fairly large BGP route hijack on April 1 courtesy of Russian ISP, Rostelecom — the same ISP responsible for a route hijacking incident back in 2017. The prefixes involved belonged to Amazon, Cloudflare, and other services, and impacted the reachability of sites like Yelp.com.
"On this week’s episode of The Internet Report, Archana and I are thrilled to be joined by Martin Levy, who is a distinguished engineer at Cloudflare focused on BGP route security and expanding Cloudflare's global network footprint. Check out this week’s episode to hear his thoughts on BGP security, best practices such as using RPKI and some recent routing incidents.
After speaking with Levy and hearing his perspective, we jump over to a discussion around some notable outages this past week, particularly one at Virgin Media that affected connectivity for users in the UK for several hours. After going through these events, we cover off on our usual health check of ISP, cloud, and collaboration service providers."
"We discuss a notable Facebook SDK outage that had ripple effects on other popular services that leverage its login functionality, including Spotify and Tik Tok. We also discuss a blog from AWS sharing their thoughts on the JEDI contract.
We’re also joined by Arash Molavi, the lead Internet researcher here at ThousandEyes. Arash shares his insight into outages we’re seeing, discusses what constitutes an outage, and why loss, latency and jitter can impact end-user experience in various ways depending on the context. Last, we cover our usual availability check of ISP, public cloud, and collaboration app provider networks."
Never a dull minute on the Internet! In today’s episode, Archana and I dove into a YouTube service disruption and an (unrelated!) Google network issue in India. We also discussed Slack’s explanation of their service disruption last week, and even talked through a case out of France where an education site experienced performance issues in lock step with time-of-day usage.
On this week’s episode, we discuss a recent BGP-related outage at a major public cloud provider, as well as a recent announcement that Cogent Networks has rolled out RPKI in an effort to strengthen its BGP route security. We’re also joined by Kemal Sanjta, principal engineer on our customer success team and our resident expert on Internet routing and security, to chat about these events. Catch this week’s episode here to dive into BGP with us.
This week’s episode is brought to you by the letter “O” for outages — in particular, there were a number of broadband providers, globally, that suffered localized outages this past week. After we run down our top headlines, including a satellite provider rolling out managed SD-WAN, we take a look at outages in Comcast and AT&T networks.
On this week’s episode, we cover a recent move by the government of India to ban many Chinese-owned applications, including TikTok, which reportedly has more than 600,000,000 downloads in India. We also talk through a two-hour-long outage at Google Cloud Platform that affected multiple of its availability zones within a single region—highlighting that availability zones may be architected differently between providers—and briefly cover outages at Slack and Comcast, too. After our review of this week’s highlights, I sat down with Atif Khan, CTO of Alkira and former co-founder of Viptela to talk enterprise cloud strategy.
On this week’s episode, we cover a couple of significant application-layer outages at Github and WhatsApp that occurred over the past week. Then, Archana and I do a deep-dive into a network-related outage at Cloudflare that affected the availability of its popular DNS service for approximately 30 minutes. We'll share what we saw through our vantage points in the ThousandEyes platform, and you can read Cloudflare’s full explanation of the incident on their blog.
On this week’s episode, I am joined by Deepak Ravi from our Dublin technical sales engineering team to discuss a recent outage at Garmin. Garmin confirmed that it was a victim of a ransomware attack, which took down several of its services including its website functions, customer support, customer facing applications, and company communications. In this episode, we walk through what we observed in the ThousandEyes platform during the time of the attack, and what the impacts were on users attempting to access Garmin services.Were also joined by ThousandEyes’ CISO, Alexander Anoufriev, to talk about what ransomware attacks are, how they manifest and how organizations can protect themselves against future attacks.
This is the Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. On this week’s episode, Archana and I discuss a small number of outages that hit certain regions of the globe over the past week. This includes an outage that caused a midday disruption for people trying to connect to Reddit, a weekend DNS issue at Telstra, and a Cogent outage in EMEA and NA that had the signatures of a maintenance window. We also revisit Cloudflare’s root cause analysis concerning their recent DNS outage and answer some of the open-ended questions we had.
On this week’s episode, Archana and I cover some recent outages that made headlines. This includes the Spotify outage, caused by an expired TLS certificate, that prevented users from accessing its platform. We also cover off on a widespread outage at Cogent during (what seems to be) a maintenance window. Then, we go “under the hood” on the prolonged outage at an IXP on August 18th to understand exactly what infrastructure was impacted and which downstream providers were subsequently impacted. We’re also joined by our guest, Prabhnit Singh, who currently leads ThousandEyes’ Internet & WAN product line, to discuss why we’re seeing an increased number of outages caused by expired TLS certificates and to cover some examples of past high-profile outages.
The Internet held up reasonably well over the past week, all things considered. There were no major outages to report, which is a welcome repose for those impacted by the major outages the week prior. While it’s not an outage that occurred this past week, we did want to spend some time covering the recent Verizon Edgecast outage that occurred on August 21st. Watch this episode as we dive into this application-level outage to understand exactly what happened and who might have been impacted.
It was another quiet week on the Internet, so we wanted to spend some time answering your questions around some recent outages. Catch this episode as we discuss how you can understand the upstream relationships of the services you rely on to assess your risk profile. We also cover why SLAs fall short in protecting your business in the event of an outage, and why you need to proactively collaborate with your providers to solve issues faster.
On today’s episode, Angelique and I cover off on a couple outages that occurred over the past week. First, we discuss an application outage at Instagram that occurred on September 17th and lasted around 30 minutes. We also discuss a network outage on September 14th on the AWS backbone near Columbus, Ohio. This outage was a little more widespread, affecting nearly 100 interfaces and lasting around 30 minutes. Next, we dive into the upcoming bans on WeChat and TikTok, which have now been temporarily extended by a Federal judge, and then we walk through some of the network architecture differences between these two applications and how a potential shutdown could be enforced.
Cisco’s Chief Privacy Officer, Harvey Jang explains how he went from working in a huge law firm to pivoting to a career in data privacy, and how the pandemic has shown just how important it is to protect people’s information.
In this episode of Unhackable, Mike Storm with his co-host and producer, Sean discuss the Unhackable Principle: Authentication. This is where they talk about passwords, multi-factor authentication, and what it takes to keep you safe when you are online.
Today more than ever, it is critical to protect our family and friends, both online and off. So, Mike and Sean wanted to do something impactful and issued the Unhackable Podcast MFA Challenge, a simple pledge that anyone can make which can have a major impact on everyone’s online safety. They are challenging all Unhackable podcast listeners to take a small step and contact someone right now to tell them you’ll help them with MFA. Go to our website cisco.com/go/mfachallenge to take the MFA Challenge, and be sure to use the hashtag #MFAChallenge when making your pledge.
2019 LoveWhereYouWork contest winner Alejandra joins the WeAreCisco podcast to talk through how she captured her winning shot and just why she loves working at Cisco! Feeling the love for Cisco? Apply today: http://cs.co/teamcisco
Personalised experience is something customers no longer expect but demand! Cisco Digital Journeys are personalized interactions that ensure customers get the most out of their Cisco investments. Listen to the latest episode of Cisco CX EMEAR: Unplugged with Alistair Wildman and Zarina Pasalic to learn exactly how Cisco Digital Journeys are taking customer experience to the next level!
In this episode, we talk all things Customer Success! We shed light on the roles of Customer Success Executive, Customer Success Specialist and Success Program Manager, and the importance of building strong relationships with the customers. We also discuss how to build trust and partnership, which serve as a foundation for both yours and your customer’s success!
Host: Claire Bovill - Chief of Staff & Director Customer Success EMEAR
Speakers: Ahmet Guel - Customer Success Executive Jhosbell Verdesca De Aguiar - Customer Success Specialist Stanislas Mangin - Success Program Manager
Read more about Ahmet’s experiences as a CSE: https://blogs.cisco.com/wearecisco/building-a-bridge-between-business-and-happiness
Browse Cisco CX EMEAR roles: cs.co/9004HVIqo
As a Software Engineer for AppDynamics in Krakow, Poland, Konrad shares what it’s like to work in an office that feels like a cultural melting pot. Listen along as Konrad explains his day to day and how taking on a leadership role in Connected Poland has helped him to be a better teammate and leader. Does Cisco sound like your dream workplace? Join Us! http://cs.co/teamcisco
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. Despite a quiet last couple of weeks on the Internet, we started off our new year with quite the bang. As droves of mildly-caffeinated workers returned to their home offices on Monday after the holiday break, many were surprised to find that Slack was not available. On today’s episode, we go under the hood of Slack’s Monday outage to see what went wrong and how it was resolved. We’re also excited to be joined by Forrest Brazeal, a cloud architect, writer, speaker and cartoonist, to talk about everyone’s favorite subject: cloud resiliency. Watch this week’s episode to see the interview and hear our outage analysis. Show links: https://forrestbrazeal.com https://acloudguru.com https://cloudirregular.substack.com https://cloudirregular.substack.com/p/the-cold-reality-of-the-kinesis-incident
We are flipping the script putting our host Scott Harrison in the hot seat! Hear Scott talk about how he turned his life around and started the non-profit charity: water.
In this episode of CableStakes, hear from Cisco's John Chapman, Cisco Fellow and CTO of broadband technologies, and two special guests from Riot Games, McDonald Richards, Senior Principal Engineer and Scott Adametz, Head of Technology, Global Esports, as we explore the world of online gaming and the impact its rising popularity is having on cable networks. To learn more check out our recent blog - https://newsroom.cisco.com/feature-content?type=webcontent&articleId=2109228
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. This week, we go under the hood on a recent outage that took down the availability of several Google applications, including YouTube, Gmail and Google Calendar. Yesterday morning at around 6:50 AM EST, users around the world were unable to access several Google services for a span of approximately 40 minutes. While short-lived, the outage was notable in that it occurred during business hours in Europe and toward the beginning of the school day on the US east coast—so, people noticed, to put it bluntly. Catch this week’s episode to hear about the official RCA and what we saw from a network perspective. Also, we’re thrilled to be joined by David Belson of Fastly to talk about Internet traffic trends related to holiday online shopping and charitable giving. Tune in now to hear more about it.
Kiva borrower Sana Javeri Kadri turns her love of food into a business that helps farmers prosper and thrive.
Kiva borrower Kwami Williams faced immense setbacks with his business True Moringa, but he turned challenges into opportunities with the help of the non-profit, Kiva.
Learn how Kiva’s CEO Neville Crawley went from teaching English to models in China and running publishing companies, to leading a non-profit whose mission is to expand financial access to underserved communities.
Meet Wawira Njiru, the founder of Food4Education, and 2018 Global Citizen Cisco Youth Leadership award.
Meet Priya Prakash, the founder of HealthSetGo, and winner of the 2019 Global Citizen Cisco Youth Leadership award.
Mercy Corps joins us to talk about intersection of technology with community-led humanitarian efforts. Working side-by-side with those living through the challenges of poverty and disaster, Mercy Corp aims to build a better future.
Mercy Corps joins us to talk about intersection of technology with community-led humanitarian efforts. Working side-by-side with those living through the challenges of poverty and disaster, Mercy Corp aims to build a better future.
Mercy Corps joins us to talk about intersection of technology with community-led humanitarian efforts. Working side-by-side with those living through the challenges of poverty and disaster, Mercy Corp aims to build a better future.
It’s never been more critical to end homelessness. Join us as Jen Loving, Executive Director of Destination: Home is joined by Sam Liccardo, the Mayor of San Jose to explain their public-private partnership and how this model can lead to permanent, sustainable long-term housing.
It’s never been more critical to end homelessness. Join us as Jen Loving, Executive Director of Destination: Home explains their public-private partnership and how this model can lead to permanent, sustainable long-term housing.
Daniel Stewart, Cisco’s Senior Advisor for State and Local Governments, has a life story that is truly unbelievable and inspirational. After living for a time on the streets addicted to drugs and alcohol, he turned his life around as a mayor and leading the New York State prison system, before coming to Cisco. Hear how he uses his life experiences to build a connected justice program.
Join Madison and Javier as they travel from Ireland, to England and over to Canada to talk with Cisco elves about how the Connected Santa program has been connecting sick children virtually to Santa and delivering holiday toys and magic. This episode filled with it’s stories over the years will leave you smiling from ear to ear and full of holiday cheer!
Join Team Cisco: http://cs.co/teamcisco
We’ve got an election coming up here in the US, and over the last several weeks, we have been analyzing a dozen or so state election websites to take a closer look at how they’re hosted (e.g., do they use a CDN or are they self-hosted?) and to monitor them for outages. In this episode, we discuss the pros and cons of each hosting method and dive into some examples we’ve seen where election websites have had unexpected performance degradation. Catch this week’s episode to go under the hood on the websites powering the upcoming presidential election—and don’t forget to get out there and vote!
This is The Internet Report, where we uncover what’s working and what’s breaking on the Internet—and why. If you’re an AWS customer or rely on services that use AWS, you might have noticed the major, hours-long outage last week. On November 25th, at approximately 5:15 am PST, users of Kinesis, a real-time processor of streaming data, began to experience service interruptions. The issue was not network-related, and AWS later issued a detailed incident post-mortem analysis identifying an existing operating system configuration issue that was triggered by a maintenance event involving added server capacity. Over the course of the day, Amazon attempted several mitigation measures, but the outage was not completely resolved until approximately 10:23 pm PST. What was notable about this outage was its blast radius, which extended far beyond AWS’s direct customers. Several AWS services that use Kinesis, including Cognito and CloudWatch, were affected, as were any user of applications consuming those services (e.g., Ring, iRobot, Adobe). This is a good reminder of the risk of hidden service dependencies, as well as the need for visibility to understand and communicate with customers when something’s gone wrong. Catch this week’s episode to hear about this outage. Questions? Comments? Contact us at internetreport@thousandeyes.com
Ramon Tancinco had a dream to start a Cisco office in Krakow, Poland. With hard work and some key partners he was able to bring that dream to life. Join our conversation as Ramon talks through moving to Poland, some of the changes on the horizon for the Krakow office, and shares the ways they drive and celebrate diversity in their office. Join Team Cisco: http://cs.co/teamcisco
In this episode of CableStakes, Cisco's James "JB" Brannan , Sr. Manager of Product Management, Cable Access, and Richard Piper, Product Line Manager, Cable Access, share insights on the DOCSIS 4.0 specification: what it's aimed at addressing, key principles for the spec, timeline for deployment and what the move to DOCSIS 4.0 means for end-user experience. To learn more visit https://cisco.com/go/cable.
Learn from influencers and technology executives how SASE is combining cloud security and SD-WAN to support the dynamic secure access needs of digital enterprises, and the factors driving adoption.
This week, we’re pleasantly surprised to say that the Internet did not break and there were no major election-night outages to report. That’s not to say we didn’t catch performance glitches in the days and weeks around the big night, however. Watch this week’s episode, as we cover performance issues at a Secretary of State website as well as why CNN’s election map website was so slow to load for many.
As the We Are Cisco Podcast gears up for a second season, we welcome a new host, Javier Tirado-Montero! Get to know him in this mini episode as he shares where he’s been and where he hopes to go at Cisco.
Join Team Cisco: http://cs.co/teamcisco
Today, security is critical not just for large enterprises, but also small businesses, the public sector, and individuals of every race, gender, age, religion, and culture, in the developing and developed world alike. On this episode of TechBeat, we explore the intersection of cybersecurity and inclusion with Cisco’s Global Lead for Inclusion, Trey Boynton, and Cisco security experts Dug Song, Lothar Renner, Kerry Singleton and Alejandra Hernandez-Montaño.
Cisco Customer Experience Centre Krakow is known for its irreplicable atmosphere and culture. Learn more from Beatriz Carretero Parra, Carlos Martin Escabia and Harpreet Soni about what we do and how we keep the CXC KRK spirit alive in times of remote working. Cisco Engineer Incubator: https://www.facebook.com/CiscoIncubator
In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy—thereby creating congestion in the rest of their network. This explanation jives with the increased packet loss we observed during this time period. Don’t miss this week’s episode, where we walk through these outages in depth
In this week’s episode, we dive into a recent outage at Slack that caused intermittent issues for its enterprise users (including ourselves) for nearly a full day. The cause, as noted by Slack, was on the backend and related to an overloaded database. Next, we dig into another outage at Microsoft. According to their statement, a bug in an internal update seems to have revoked the routes to a number of devices that were believed to be unhealthy—thereby creating congestion in the rest of their network. This explanation jives with the increased packet loss we observed during this time period. Don’t miss this week’s episode, where we walk through these outages in depth
In this week’s episode, we discuss two notable outages that happened last week. The first, at Twitter, took place on October 15 around 5:30 pm PST and impacted users’ ability to tweet or re-tweet. According to Twitter’s official statement, an internal system error was the culprit—putting to bed any theories of another hack. The second outage took place at the transit provider, Zayo, in the early morning hours of October 13. Although the outage seemed to mostly involve interfaces on the US west coast, Denver and the southwest (as well as a handful of other global locations), the impact of the outage was not very severe due to the time of the outage, which was outside of US business hours. Watch this week’s episode to hear more about these two outages.
In this episode of CableStakes, Cisco's Ben Bekele, Director of Product Management, Cable Access Business Unit, and Don Dewar, Technical Leader, Cable Access, will discuss the differences in public cloud vs. Cloud Native, shed light on the differentiation and characteristics of Cisco's cnBR (Cloud Native Broadband Router) vs. other virtual CMTS's, discuss the fundamental role that security plays in the cable network and provide tips on how to ensure the network is secure.
Explore the beautiful Angola and Jamaica with Apprentices: Princess Sebastiao & Jordan Miller, and their Manager, Yasmin Chowdhary. Find out which magic ingredient Angolans can’t live without, an explanation of Patois, and the importance of celebrating diverse cultures every day.
Find Princess’ blog about Black History Month here:
https://www.linkedin.com/pulse/what-black-history-month-means-ciscos-apprentices-princess-sebastiao/?fbclid=IwAR3U8iFSLjEsJEBRE6uSLhwHyi9-iZkA8ZtQBYa4SB9myJYLTkv8x4PKclI
Listen to Jordan’s favourite song about Jamaica here:
https://www.youtube.com/watch?v=vofff0Ei3kk
What do the Stone Roses, Paddle Boards, Customer Success and work-life balance have in common? Alistair Wildman - Rochdale boy and Senior Vice President & General Manager, Cisco Customer Experience in EMEAR. Find out in this episode of Cisco CX EMEAR: Unplugged what it takes, in our new world, to keep customers, employees – as well as the family at home – happy and healthy. Follow: Alistair Wildman on Twitter https://twitter.com/alistairwildman and Linked.in https://www.linkedin.com/in/alistairwildman/ Helen Douglas on Twitter https://twitter.com/HelenCisco and Linked.in https://www.linkedin.com/in/douglashelen/
Scaling an Everest peak and running a small business in a competitive, ever-changing market aren’t entirely different. Both demand speed, agility, and fast, informed decision-making. In this podcast, Cisco TechBeat host Kevin Delaney speaks with Benedikt Bohm, a record-breaking climber who is also the CEO of Dynafit, a maker of high-end mountaineering and skiing gear. Additional insights on the power of digitalization are shared by Bidhan Roy, Cisco’s Managing Director and Head of Commercial and Small Business for Asia Pacific, Japan, and China; and Carlos Torales, Managing Sales Director for Small and Medium Business in the Latin America region.
Additional information: The 2020 Small Business Digital Maturity Study, an IDC report commissioned by Cisco. http://cs.co/9009GtAeV
In this podcast, host Kevin Delaney explores the future of education technology aimed at keeping students motivated, teachers empowered, and parents sane — with expert advice from Christine Olmstead, Assistant Superintendent of Instructional Services at the Orange County Department of Education and Mary Schlegelmilch, a former teacher and school administrator who is now Cisco’s U.S. Public Sector Education Advisor.
When the COVID-19 pandemic struck, digital connections were indispensable — for education, social interactions, telemedicine, business continuity and so much more.
But in places where connectivity is limited, the challenges and tragedies of the pandemic were only heightened. This was especially true in Native American communities across America, where infection rates soared, economic opportunity fell, and, for many, isolation deepened.
In this podcast, Cisco TechBeat host Kevin Delaney speaks with Traci Morris, Director of the American Indian Policy Institute (https://aipi.asu.edu/) at Arizona State University. A proud member of the Chickasaw Nation, Dr. Morris has studied the impact of the digital divide in Indian country.
Additional insights come from Emma Broadbent, of Cisco’s Networking Academy (https://www.netacad.com/), about her efforts to build tech skills among the indigenous peoples of Australia, New Zealand, and Papua New Guinea.
Together, they provide some real-world solutions that will help to unleash the creativity, wisdom, and entrepreneurial spirit of indigenous communities around the world.
Digital technologies have all but kept the world running through the Covid-19 pandemic.
But it’s not just technology per se.
Outstanding leadership and trusted partnerships enable cities and organizations to pivot quickly to meet big challenges with digital innovations.
Take Turin, Italy.
In this podcast, Cisco Techbeat host Kevin Delaney speaks with the technology analyst Rob Enderlee, and Dr. Guy Diedrich, global innovation officer for Cisco and leader of the company’s country digital acceleration program, or CDA — with additional insights from Agostino Santoni, Cisco Italy's Country Manager.
Together they share the story of a city — and a Cisco technology partnership — that prevailed against some of the biggest challenges of the COVID-19 pandemic.
The pandemic is driving rapid transformation and major challenges. But the best CIOs have been there every step of the way, to guide organizations, scale fast, and implement new technologies and solutions.
But even for the most strategic CIOs, it hasn’t been easy.
In this podcast, Cisco Techbeat host Kevin Delaney highlights some key insights from a CIO Roundtable discussion from Cisco Live this week, Cisco’s premier education and training event for IT professionals.
Moderated by Michael Krigsman, an industry analyst and host of CxOTalk, the original discussion — “CIO Perspectives: 2020” — brought together three top CIOs: Abhijit Mazumder of Tata Consultancy Services (TCS); Phillip Knutel of Babson College; and Jacqui Guichelaar, senior vice president and CIO of Cisco.
In a free-ranging discussion available on the IT Leadership Channel, they shared their recent challenges, top priorities, and key insights about the new rising challenges facing CIOs today — along with their thoughts on the elevated status of the CIO role.
As the COVID-19 pandemic has stressed, apps need to be created, deployed, and updated faster than ever before. But without knowing it, many developers are building in security flaws at the earliest stages of coding. Pieter Danhieux, CEO of Secure Code Warrior, an Australian DevSecOps startup, is determined to change all that. In this podcast and article, Pieter speaks with Cisco Techbeat host Kevin Delaney about his efforts to bring security awareness and strategy to developers everywhere.
Analyst Patrick Moorhead has spent decades studying the impact of technology on life and work. So, without minimizing the hardships of the global pandemic, he’s fascinated with the reality of millions around the world abandoning their workplaces to collaborate remotely. In this “new normal,” technology is key. And getting it right is critical. That means collaboration tools with end-to-end security and the flexibility to meet any kind of creative situation. In conversation with Cisco TechBeat’s Kevin Delaney, Moorhead examines the essential elements for the collaboration tools that keep the world working, learning, and healing. Listen in as he lays out the case for no-compromise collaboration that enables data privacy, business continuity, and ongoing innovation — whatever the challenges.
In this episode of Cisco TechBeat, Kevin Delaney speaks with Tae Yoo, Cisco's Senior Vice President of Corporate Affairs, about how the private sector can step up to the challenges of the COVID-19 pandemic. The conversation touches on the impacts of working and learning from home and addresses the responsibility of businesses to support their employees, communities, and societies. The digital divide is a particular concern for Yoo, and she discusses how closing the divide will positively impact people, society and the planet, ultimately powering an Inclusive Future.
Cisco's CIO on managing IT in challenging times
“If there’s anything this pandemic has taught us,” said Cisco CIO Jacqueline Guichelaar, “it's how important technology is. Technology is the connector. It's what allows the world to continue to function as we all navigate through this situation.”
Not that it’s been easy.
Guichelaar oversaw the scaling of Cisco’s own remote working capacity from 20 percent of the workforce to 100 percent — all in a matter of days. “Despite the fact that we have a killer network and robust security,” she said, “it was still really hard.”
So, she relates strongly to the challenges facing other technology leaders in this unprecedented time.
In Part Two of our remote work podcast, Guichelaar discusses everything from network and security issues to maintaining the all-important human connection under stressful conditions.
In case you missed Part One of our series (http://cs.co/9006GFtvg), we focused on remote management and communications strategies with Mika Cross of FlexJobs and Cisco CIO Stella Low.
See also: The Perfect Meeting: It's Not Just a Myth - http://cs.co/9006GFQBe
Listen in to hear how Cisco is managing “collaboration without compromise” with a keen eye on security and privacy. And read the full article accompanying this podcast here - http://cs.co/9003GFQGv.
See also: CIO Insights with Jacqui Guichelaar Episode #1 - http://cs.co/9009GFQ5F
Hear from three experts -- Flexjobs VP of Employer Engagement and Strategy, Mika Cross, Cisco’s Chief Communications Officer Stella Low and CIO Jacqui Guichelaar -- as they share insights on communicating with, motivating and managing remote teams during a time of crisis and beyond.
Still not too sure what a Customer Success Specialist at Cisco does? Hear it first hand from Anna Jablonska, Catarina Pires Da Silva & Kuba Zabiega! Learn what they do on a daily basis and, what it takes to be a successful Customer Success Specialist!
In this special episode of Cisco CX EMEAR: Unplugged, Phil Wolfenden – VP Cisco CX Centres EMEAR and Helen Douglas - Director of Communications and Apprenticeships at Cisco CX EMEAR have an open, honest conversation about diversity and inclusion. Follow on Phil Wolfenden https://twitter.com/pwolfend & Helen Douglas https://twitter.com/HelenCisco
In this episode, we talk about the value of the two Cisco CX roles and, how they collaborate to achieve the common goal. Our guests are: Pablo Gabriel Steiner - Central Theatre Lead at Cisco CX EMEAR, Jonas Imsand - Service Delivery Manager (SDM) and, Yves Bron - Customer Success Executive (CSE).
The importance of courageous conversations is at an all time high, especially in the tumultuous times we are living in today. Senior Director Patrick Brown joins Chris and Madison to talk about how they have been broaching the topics of racism with not only their children but also how we can foster these conversations in our professional lives. Join Team Cisco: http://cs.co/teamcisco
Young people don’t always have everything figured out – and that’s okay. We all have a right to learn, develop and try to find our own paths. Cisco Apprenticeship is a unique program, that makes this – and more, possible. It offers tremendous opportunities to people, who want to obtain a degree and gain an extensive job experience, in various areas of the business. In this podcast, Joshua Robinson – Cisco Apprenticeship Lead is joined by our 2nd year Apprentice, Devyani Geentilal and Cisco Apprenticeship alumni, Anwar Whight. They reflect on their experiences and educate others how to get involved internally and externally. Follow Cisco Apprenticeship on Twitter: https://twitter.com/CiscoApprentice and Facebook: https://www.facebook.com/CiscoApprenticeship/
Starting out as a lobby ambassador Marianne Currier has worked her way through several different roles at Cisco over the last 20 years. From working in Operations to leading a recent internal Cybersecuirty Awareness Campaign, Marianne talks Chris and Madison through some of her pivotal career moments and what has made her stay over the years, the people! Read the Case Study Here: https://www.cisco.com/c/dam/en_us/about/doing_business/trust-center/docs/cisco-keeping-cisco-safe-casestudy.pdf Join Team Cisco: http://cs.co/teamcisco
Joined by special co-host and Talent Brand Intern Matthew McKelvy, Chris and Madison talk with Cisco Summer Interns Rachel Clark and Alex Tran to gain insights on what it looks like to virtually intern at Cisco. To wrap up the conversation Jean Tu former intern turned full time employee shares her experience and advice for interns. Join Team Cisco: http://cs.co/teamcisco
In a global company it can be hard to make your mark, today Justin Riray shares his own experience of personal branding at Cisco and his on how you too can stand out.
Join Team Cisco: http://cs.co/teamcisco
Patrick Murray, Director of Sales, Media, Cisco sits down with Zack Bacon, Chief Broadcast Engineer, 12th Man Productions, Texas A&M University Athletics to discuss how the sports broadcast production house is making the transition to IP with help from Cisco and others. For more, check out: cisco.com/go/media
Cisco Bridge Award winner Alphonsine Anderson joins Madison and Chris on today’s episode. Sharing her own story of tragedy and triumph Alphonsine talks us through her journey to Cisco, her work with the nonprofit she founded, and the healing power of sharing your story with others.
Join Team Cisco: http://cs.co/teamcisco Visit http://www.risingabovethestorms.org/ to learn more
Joined by special co-host Carmen Collins, Chris and Madison go around the globe to spotlight three Cisconians that are going above and beyond to create and bring special projects to life in order to help others during this pandemic time in our world. Join Team Cisco: http://cs.co/teamcisco
https://blogs.cisco.com/lifeatcisco/brainstorming-collaboration-and-the-cisco-coloring-book http://ellefsonyouthmusicfoundation.org/ https://www.metaldevops.com/
We’ve had to adapt to a new normal almost overnight, so how do we ensure our technology and network performance is optimized securely for today’s digital workplace? In Episode 3 of the Small Business Resiliency series, we are joined by Paul Tyler, Chief Customer Officer for Business at nbn to discuss bandwidth management and support available for remote working.
As an HR Lead for one of the sales teams at Cisco, Liz Brown isn’t afraid to take on some of the more difficult conversations. Join our conversation as we dive into the deep end on diversity in the workplace, embracing our differences and being the bridge between you and someone you don’t know, to come together as a community and company. Join Team Cisco: http://cs.co/teamcisco
In the latest installment of the Cisco & Council of Small Business Organizations Australia (COSBOA) Small Business Resiliency series, we chat with Peter Strong about security considerations for small businesses as they transition into remote work and new operating models. Check out the full Small Business Resiliency series: http://cisco.com.au/cosboa
Mariana Gardinali, who started at Cisco as an intern, shares her nontraditional background and how her path to Cisco helps to shape her outreach and talent workforce diversity efforts.
Join Team Cisco: http://cs.co/teamcisco
Cisco has partnered with the Council of Small Business Organisations Australia (COSBOA) CEO Peter Strong in a three-part podcast series to explore how small businesses can build resilience in the face of challenges. In episode 1, our Head of Small Business and Distribution in ANZ, Luke Power, talks to Peter Strong and Helena Ng, ANZ Architecture Lead for small business at Cisco, about business continuity under workplace disruption. Check out the full Small Business Resiliency series: http://cisco.com.au/cosboa
What's it mean to be "authentically fabulous?" There's no one better to ask than Modupe Congleton, a Senior Manager in Supply Chain Global Talent Strategy. In this episode, she tells her Cisco story about and her career journey, while overcoming some of life's adversity - all while wearing fabulous heels to accentuate her 5'10" height! Join Team Cisco: http://cs.co/teamcisco
Our new training and certification program is here! In this #CiscoChat Podcast, learn from Cisco Distinguished Customer Experience Engineer, Joe Clarke, how you can make the most out of the new learning portfolio, and become a NetDevOps expert–starting with the new CCNA Certification. For more from today's episode, check out www.cisco.com/go/nextlevel
Join our conversation as we talk through what goes into helping others build relationships, the importance of diversity and getting involved in diverse organizations in the workplace.
Join Team Cisco: http://cs.co/teamcisco
At Cisco, we believe everyone can make an impact to change our world and Leah Rayburn, who is an account manager in our New York City offices, is a perfect example of that! In our first episode she shares her career journey, how she creates work-life balance, and her experience in partnering with Cisco to further her efforts with the Covenant House to help homeless teens.
Join Team Cisco: http://cs.co/teamcisco
Fellow Cisconians Chris Richardson and Madison Setness kick off the We Are Cisco Podcast, premiering March 3rd Join Team Cisco: http://cs.co/teamcisco
IT budgets are being squeezed and businesses are finding it difficult to fund new differentiated services demanded by their business. In this episode, Ian Rutherford, Cisco Vice President, IT Transformation explains the challenges associated with IT operations supported by fixed capacity workforce models. Learn how – www.cisco.com/go/performance-it
Multicloud is the new IT reality and it places unique strains on the enterprise network. In this episode, Ian Rutherford, Cisco Vice President, IT Transformation explains why multicloud is the new business reality, the impact multicloud has on legacy networks and the financial challenges businesses are facing. Learn more – www.cisco.com/go/performance-it
Cisco’s new transformational process, Cisco Performance IT, is helping CXOs navigate the complexities of network transformation for the multicloud world while optimizing network investments with the efficiencies of automated solutions. Learn how - www.cisco.com/go/performance-it
Recording from #CiscoChat Live. You may have heard that Cisco will release a new, consolidated CCNA exam on February 24, 2020. But if you’re working toward the current CCNA Security certification, you may have asked yourself, “What should I do? Should I just wait for the new CCNA exam to be released?” If these questions sound familiar, then this #CiscoChat is for you. Join Stefanie Garraffa, social media manager for Learning@Cisco and Omar Santos, principal engineer for Cisco Security Research and Operations to get the tips and tricks to help you pass the 210-260 IINS CCNA Security certification exam, gain insight behind the new CCNA certification exam and decide which route is best for your learning and certification path. For more on this topic, check out these links: www.cisco.com/go/nextlevel http://cs.co/90071HvZX http://cs.co/90001HvXC
Recording from #CiscoChat Live. As technology advances, businesses will connect applications, devices, and people via the cloud and mobile devices. Software and networking are becoming more intertwined as a result. That means technology professionals like you need broader skills and more specialization. Those who can bridge the networking- software development divide will be in greater demand than ever. Join Stefanie Garraffa and Joe Clarke for a conversation about what it takes to become a hybrid engineer. For more on this topic, check out www.cisco.com/nextlevel and www.ciscolearningnetwork.com
Check it: Like all businesses, smaller businesses want to reduce the cost of purchasing, installing and maintaining the stuff they need to keep things going. That’s particularly true when it comes to storage. This podcast explores storage options for smaller businesses, including something called hyperconvergence—a fancy word that can mean simplified storage. Right on.
We know that teamwork is the only way to reach our goals – on the field and in business. But with the ways small businesses are collaborating these days, it’s becoming harder and harder to keep sensitive data from being intercepted. In this New Voice of IT podcast, Cisco scouts ways to implement a winning game plan to ensure secure collaboration – as read by an inspirational football coach. Hut, hut!
Welcome aboard. We’re pushing back for an on-time departure to another New Voice of IT podcast. Come along as a chipper flight attendant voices Cisco’s perspective on ways to more easily manage and secure your wireless networks. Buckle up as we take to the cloud to put you back in the pilot seat, letting you see and protect every user on your network.
As a small business, getting the technology you need without breaking the bank can be a tough road to hoe. Enter Cisco, with right-as-rain financing and services on the best solutions under the sun. In this New Voice of IT podcast, we’re making IT fun again with an easy-as-pie approach to paying for and supporting your technology needs – as read by a guy who uses too many clichés.
Cognitive collaboration makes it easier to get tasks done in context, by tapping into data sources across the enterprise and ecosystem and presenting the needed information in one seamless and intuitive place. It’s context and intelligence built in to a single system. This helps businesses ensure that: • Activities between people and technology are frictionless, human, and insightful • Workstream experiences make the tasks of collaborating easy and intuitive • Customer experiences are personalized, proactive and responsive Cognitive collaboration is what organizations need now: leveraging the enormous power of AI to help them communicate and collaborate with resources and data that is instantly available and effortlessly accessible. Amy Chang, SVP/GM, Cisco Collaboration Technology Group, leads a discussion with Pegah Ebrahimi, COO/VP of Strategy & Planning, Sri Srinivasan, SVP/GM, Webex Meetings, Teams and Devices, Vasili Triant, VP/GM Cisco Customer Journey Business Unit, and Hakim Mehmood, VP of Engineering - Collaboration. For more on this topic, visit http://cs.co/9001Ej4EB
Bidhan Roy, Managing Director SMB Markets ASEAN and Ronald Tan, Director Enterprise Networking ASEAN discuss what emerging business trends and technologies are driving the case for enhancing SMB connectivity.
Recorded Live #CiscoChat "Technology brings the opportunity for citizens to revitalize business growth and create innovations that solve community challenges. Citizens can utilize the digital economy to stay close to family and friends while gaining access to good education, good jobs, and good careers. Realizing these opportunities requires a country to move toward becoming a Smart Country with Smart Cities as part of the model. This typically occurs in three phases starting with building connectivity and coverage across the country. In the second stage core services are added like smart transportation and location services. Finally, services can be interconnected across the country and machine intelligence and human intelligence can be applied to provide services that truly improve people’s lives." - Susie Wee Susie Wee, SVP and CTO of Cisco DevNet, expands upon the idea of Smart Countries along with Sofia Tenreiro, Cisco Country Manager for Portugal. Silvia Spiva, DevNet Community Manager, moderates. For more on today's chat, check out these links: cs.co/smartcitychat, https://developer.cisco.com, and https://blogs.cisco.com/developer/smart-country
It seems like just about anyone can make the pop charts these days. All you need is a little auto-tune, some promotion, and voila! Instant fame. Cisco makes it just as easy for you to be the star of IT. In this New Voice of IT podcast, a wannabe pop star explains how you can implement, monitor and manage a connectivity solution – on-prem or cloud-based – that’ll be a hit with everyone.
Recorded live at Cisco Partner Summitt Las Vegas Announcing two new incredible additions to the Catalyst line-up, the Catalyst 9200 Switch, and the Catalyst 9800 Wireless Controller. Furthering the promise of Intent Based Networking, the Cat 9200 brings security, versatility, and always-on capabilities while delivering twice the speed over previous versions. The Cat 9800 also delivers always-on capability, security in the form of encrypted traffic analytics, and the ability to deploy anywhere. Join us as Muninder Sambi - VP of Product Management, Enterprise Switching and Greg Dorai - VP of Product Management, Enterprise Wireless talk to Prashanth Shenoy - VP of Marketing, Enterprise Networking and Mobility, about how these additions to Cisco's portfolio will help future-proof your network. For more, check out http://cs.co/9002Er4Fs andhttp://cs.co/9003Er42X
Recorded Live at Cisco Partner Summit! The Cloud Edge—the intersection of the network, cloud, and security–is where businesses face the greatest security risks, inconsistent application performance, and increasing complexity. Organizations need a comprehensive and flexible software-defined architecture to secure the WAN while simplifying distributed network management and lowering connection costs. Prashanth Shenoy - VP of Marketing, Enterprise Networking and Mobility, talks to Anand Oswal - SVP of Engineering, Enterprise Networking Business, about Cisco's new advanced SD-WAN security stack with capabilities that solve critical edge security challenges. For more on today's topic, visit http://cs.co/9006EuD5o
Whether employees, partners or customers are across town or across the pond, you simply must connect and collaborate without issue. Every second spent searching for meeting credentials, downloading extensions and hunting for archived information adds up to lost productivity and tarnished reputations. In this New Voice of IT podcast we’re making IT fun again by examining Cisco’s take on seamless collaboration – as read by a Prim British Socialite. Do sit up straight and listen sharp for new ways to look at unifying people and information wherever they may be. We promise it’s a guinea a minute!
Life, liberty and the pursuit of profit. We avow that all businesses hold these unalienable rights, which are being assailed by those who would endeavor to abolish these very freedoms for their own gain. Hear ye, hear ye to this New Voice of IT podcast for compelling declarations as to why Cisco might be your strongest ally in the fight against ransomware’s ruinous ravage. And to make IT fun again, these real answers from real Cisco experts are proclaimed by a Founding Father. Hearken thee to free thyself from the digital shackles of cyber oppressors.
Dave Schaefer is CEO and founder of Cogent, a multinational Tier 1 Internet Service Provider consistently ranked as one of the top five networks in the world. Dave started with contrarian ideas formed within one of the most turbulent eras of Internet history. Hank Kilmer is VP of IP Engineering, tasked with the continued execution of Dave’s vision. Robb Boyd talks with both of them to learn about these ideas how they hold up as Cogent approaches their 20th year in business. For more, check out these links: http://www.cogentco.com/en/ http://www.cisco.com/go/sp http://www.techwisetv.com
Bar the doors and kill the lights as we summon forth a horrifyingly true tale of deceit, extortion and … murder! Well, not that last one. But the first two, for sure. In this New Voice of IT podcast, Cisco experts share how an actual phishing attack nearly crippled a small business in Wisconsin – as read by a Creepy Caretaker. Listen in as we chalk outline how some malevolent cyberattackers infiltrated and attempted to bleed this company out of $50,000 – using some all-too-common tactics. Don’t miss out on this cautionary tale. Or on this opportunity to make IT fun again.
Refusing to believe that hackers are actively working to bamboozle your growing business –despite a mountain of evidence to the contrary- is a dangerous way to go. Today, smaller businesses are actually cyberattacker’s cat’s meow. So let’s get real. In this New Voice of IT podcast we’re making IT fun again with real answers from real Cisco experts about the threats facing smaller businesses- as read by a Nana. Listen in for Crackerjack ways to secure your business without bungling up productivity with a bunch of policies and parameters. And sit up straight!
The ever-increasing surge of unicast video traffic and the strong adoption of public cloud services drive a new form of Peering – Private Network Interconnection (PNI). Learn how to design a simple, efficient and future-proof Peering solution that delivers the best end-user experience? Phil Bedard and Bruce McDougall of Cisco discuss with Greg Ferro of Packet Pushers. For more on today's topic, visit http://cs.co/9005E18hV
Discover why it is important to establish a chain of trust across your hardware and software to guarantee device integrity and build out a secure network infrastructure. Dan Backman and Kaarthik Sivakumar of Cisco discuss with Greg Ferro of Packet Pushers.
How are we helping Japanese technology companies achieve economic growth and productivity gain? In this new #CiscoChat podcast, we ask Dave West, President of Cisco Japan, what's on top of his mind regarding business, Cybersecurity, and building a digital ready workforce.
Think hackers won’t bother targeting your little old business? Or that your off-the-shelf firewall and malware solutions will keep the bad guys out? Time for some tough love. Smaller businesses are the prime target for today’s cyberattackers. And these guys are nasty – very sophisticated and looking to extort you for a boatload of cash. Check out this New Voice of IT podcast for real answers from a real Cisco expert about today’s real security challenges and solutions – as read by a Wise Old Cowboy. It’s the rootinest tootinest podcast around. And just another way we’re making IT fun again. For more on this topic, check out http://cs.co/9009E60uc
Imagine being able to wear something that makes you more efficient and productive at your job. Smart Glasses may have missed the mark for consumers, but now they are saving jobs. Upskill is a company that provides augmented reality solutions for the industrial workforce. As part of our Cisco Investments series, we talked with CEO Brian Ballard about augmented reality and the shortage of high-skilled labor. Join us and learn how they do it. Learn more Cisco Investments at www.ciscoinvestments.com To learn more about your favorite Cisco products go to www.techwisetv.com
Adapted from #CiscoChat Live. As AI and machine learning rapidly transform how we live and work, many of the companies accelerating this transformation are at a crossroads. Innovations like self-driving cars require auto makers to rethink their data usage and policy. The introduction of new, autonomous vehicles, and the issues this raises, underscores the risk and responsibility that comes with this new technology. So, how are companies navigating this brave new world? What is their approach to data discipline to ensure continued success? Meet one of the real visionaries in this space. Buckle up as Cisco VP and Chief Privacy Officer, Michelle Dennedy, interviews Founding Managing Director at Toyota AI Ventures, Jim Adler. For more on today's topic, visit Trust.Cisco.com
Small to medium businesses (SMBs) are the economic engines of the Asia Pacific region. They account for half of the region’s GDP; 70% of the total workforce; and a whopping 90% of all enterprises. So what are their top business priorities, and what challenges do they face? In this episode TechWise TV host, Robb Boyd, interviews Cisco’s Vice President for Commercial in Asia Pacific, Japan and China (APJC), Bastiaan Toeset; and the Managing Director for Security in APJC, Stephen Dane, about remaining competitive and secure in today’s digital era for SMBs. For more information, check out http://cs.co/9003DhyZN
Recorded Live at SpiceWorld! With the increasing complexity of technology lengthy configurations, dealing with multiple vendors, constant updates and maintenance –it can feel like you are navigating an unruly IT jungle. Join Cisco's Amy Blanchard as she talks to Lambert Tomeldon, Head of IT at Barkley, and Tanner Gardner of ConvergeOne, a Cisco Partner Lead, simplified Barkley's IT environment and realized numerous benefits like a 40% increase in IT team productivity. Check out this link for more: http://cs.co/9002D7hWI
Software-defined WANs are continuously upgrading application performance to enable people in branch offices, stores, and clinics to operate at peak efficiency. With the recently announced integration of Viptela software into IOS XE, it’s time to explore how Cisco is expanding Viptela SD-WAN capabilities across the ISR/ASR router family. Listen in as Robb Boyd, TechWise TV Host, is joined by Sumanth Kakaraparthi, Director of Product Management for SD-WAN & Branch Security, discuss why this is a perfect union of two powerful technologies as well as latest updates in availability for the Cisco SD-WAN solution. For more on this topic, click http://cs.co/9001DfU8T
Recorded live at Cisco Live U.S. Cisco DNA Center was introduced as a seamless tool for network automation, including everything from designing your network, setting up application policies and provisioning features like software-defined access. But how do you gain feedback on what your automation tool is actually doing? Put your data to work. DNA Center Assurance offers 360-degree contextual insights across users, devices, and applications to detect problems before they happen. Tim Szigeti, Architect for Analytics and Assurance within Cisco's Digital Network Architecture, is joined by Justin Cohen, Innovation Engineer for the Toronto Innovation Centre at Cisco, as they break down the powerful insights and analytics capabilities Cisco DNA Center Assurance has to offer. For more visit http://cs.co/9005DS4nP
For the latest on Wireless, check out our latest announcement #WiredforWireless, https://www.cisco.com/c/en/us/solutions/enterprise-networks/wired-for-wireless.html Recorded live at Cisco Live U.S. Join us for a conversation on the latest wireless standard, 802.11ax For more visit http://cs.co/9008DS4pq
Manufacturing has the highest multiplier effect of any major sector. For every dollar spent on manufacturing, another $1.81 is added to the economy. For every employee hired, four jobs are created in other areas such as retail or logistics. As manufacturers turn to digital to increase efficiencies, safety or productivity, they not only accelerate this value chain, they also create a whole new level of personalization from the power plant to the customer by harnessing the power of data. Catch this #CiscoChat Podcast with Ruma Balasubramanian, VP of Enterprise & Digital for Cisco Asia-Pacific and Japan, to know more about the power of digital manufacturing and learn from the experience of manufacturers in the region who are leading the way by adopting disruptive technologies to be more efficient, secure and innovative. For more on this topic, visit http://cs.co/9001DS5fz
Recorded live at Cisco Live U.S. Learn the comprehensive new capabilities offered by DNA Center Platform that allow integrations with external applications that make networks more agile and align closely with business priorities. Justin Cohen, Cisco Toronto Innovation Center, leads a conversation with Cisco DNA Center's Prakash Rajama and Sharmila Phadnisni as well as Raakhee Mistry, Sr. Director of Marketing for DNA. For more, check out this link: http://cs.co/9006Dm6lp
Recorded live at Cisco Live U.S. To realize the full potential of intent-based networking, you need an open platform that can exchange information and intelligence with applications and systems outside of the network domain. Intent needs to be communicated to the intent-based network controller in order for it be acted upon networkwide. Intent needs to be applied and maintained across multiple technology domains. An intent-based network needs to communicate beyond its own operational domain. And, an intent-based network controller needs to offer tools that allow for the management of third-party network vendor devices. Here Jonathan Gilad and Dipesh Patel discuss Cisco IT’s perspective on intent-based networking and the new possibilities a truly open platform opens up. For more, check out this link: http://cs.co/9006Dm6lp
Recorded from our live #CiscoChat on 5/31/18. Wireless network complexity is on the rise, increasing with each new device that’s added. IT teams need solutions that streamline their maintenance and troubleshooting processes. Cisco’s DNA Center Assurance and the Aironet 4800 provide an easier approach to troubleshooting and issue resolution that maintains the user experience while ensuring reliability. And by adding 360-degree contextual insights across the network, users, devices, and apps, potential issues can be detected before they even become problems. Andrew Caine is joined by Senior Product Managers Taranpreet “TP” Kohli and Brian Levin, to share their insights and expertise. For more on DNA Center Assurance and the Aironet 4800, visit http://cs.co/Aironet4800
Recorded live at Cisco Live U.S. Cloud is getting complicated! Most companies are dealing with a multicloud scenario, with more getting added as new apps and processes are brought online. Network engineers, developers, and IT departments each have to manage their part of the puzzle. Justin Cohen, Innovation Engineer, is joined by Fabio Gori, Sr. Director of Cloud Solutions Group, and Pete Johnson, Principal Solutions Engineer - Cloud Center, to discuss how Cisco Cloud Center helps simplify and streamline your Cloud Strategy. For more on today's topic, visit http://cs.co/9004Dc4OO
Recorded from #CiscoChat Live - DevNet Design Thinking. Before you build it, you should ask the right questions to make sure you are making the most of your resources and your ideas. That's the idea behind Design Thinking, an approach used widely at Cisco, and particularly by #TeamDevNet. DevNet Community Manager Silvia Spiva asks our expert panel, Adrian Iliesiu, Aleksandar Vujovic, Ashutosh Malegaonkar, Edwin Zhang, Shubha Govil, and Thomas Taylor, to introduce and share examples of Design Thinking in action. Want more? Check out this link - http://cs.co/DesignThinking
Security is a high-priority functional requirement at every stage of the unified communications product development lifecycle. What are some of the specific issues related to cybersecurity that teams in the UC ecosystem must prioritize upon? What should be the best approach towards securing critical UC infrastructure, systems and services fundamental to nation states? Join us as Ed Amoroso, former chief security officer of AT&T provides his insights into how together with a robust foolproof security architecture, building cryptographic identities into hardware would be the way forward in overcoming the security challenges we face today. Learn more: http://cs.co/9001DZhbc
Security threats target companies and organizations big and small alike. The results of a security breech can be enormous, yet the threat landscape is ever changing, ever more malicious. Keeping up with the threats is a challenge that many companies struggle with. Fortunately, Security as a Service offers the opportunity to partner with leading security service providers to keep your business, your employees, and your customers safe. In this episode, Nick Fanelli, Senior Business Development Manager in Cisco’s Global Security Sales Organization, talks through the Security Service Provider landscape, and how companies and organizations of all sizes can take advantage of word-class security solutions providers, so they can focus on their own core business. For more information of Security Services, check out this link: http://cs.co/9007DkDmJ
What makes for a successful enterprise collaboration platform? It needs to be secure, integrated, simple, and support both real time as well as asynchronous or non-real time communications through one system. Join us as Mike Peek, Director of Sales Business Development in Cisco's Global Service Provider Organization, expands upon these ideas, and provides his insight into how an excellent enterprise collaboration platform is essential to driving business results in today’s global economy. For more on this topic, check out this link: http://cs.co/9001DXFhZ
SD-WAN is changing the pace of innovation as the functionality is being delivered in software. We're no longer dependent upon a hardware cycle in order to be able to introduce new features and functions. James Winebrenner, Global Lead for SD-WAN Sales at Cisco, discusses how input from customers on the direction they want to see the architecture evolve, drives that innovation very, very quickly into the product development cycle. And because they're consuming the SD-WAN architecture as a software subscription, we’re able to deliver those innovations on a continuous basis back to the customer. For more information, check out this link: http://cs.co/9001DX2KS
Recorded live at Cisco Live Barcelona! With cloud-hosted applications becoming ever more commonplace, we need richer information to truly understand the factors contributing to network experience. We talk to Meraki customer, Charles Croft, who is using Meraki Insight to better understand factors beyond the LAN to improve efficiency, maintain productivity, and provide valuable business insights to the organization. For more on Meraki Insights, check out the link below: http://cs.co/9003DuGzL
Recorded live at Cisco Live Barcelona! Your wireless network can deliver more than connectivity. Forward-looking thinkers such as Cisco Champion Daniel Larsen are exploring the wide-ranging possibilities of wireless when combined with Cisco Connected Mobile Experiences, or CMX. At Cisco Live in Barcelona, Daryl Coon, Product and Solutions Marketing Manager, sat down with Daniel Larssen, network consultant for Tele2, to discuss and live stream about his work with CMX and indoor location services. For more on this topic, check out the link below: http://cs.co/9000DP4zQ
Recorded live at Cisco Live Barcelona! Correlating threats across endpoint, network, and cloud within a single management console allows for faster threat detection and identification as the ability to better protect against future threats by coordinating your threat defense across multiple threat vectors. Cisco AMP Unity enables deep visibility into potential threats, a clear picture of what happened when a threat is detected, and a wide field of view capturing every aspect of what happened from your endpoint to your email gateway and firewall. Unity connects all the dots to give you a true picture of threat defense for your network. For more, check out the link below: http://cs.co/9007DPNjS
Recorded live at Cisco Live Barcelona! Understand how Cisco and ngena are creating a game-changing next generation wholesale Service Provider Alliance for global Enterprise SDWAN and many further Services, leveraging virtualization, automation and analytics in an innovative cloud-based business model. Check out these links: Watch the video - http://cs.co/9007DPt0c Connect with ngena - www.ngena.net
Recorded live at Cisco Live Barcelona! Red Team engagements are an effective tool in understanding the current security posture of an organization or organizational unit. Not only they can identify areas for improvement, but are used to inform the broader strategy for security improvement and provide the clarity necessary to prioritize security improvement initiatives. In this episode, we discuss how a tailored Red Team engagement can be used throughout the security improvement life cycle to inform, validate and optimize security strategy, as well as provide examples of how past engagements carried out by the Cisco Security Advisory Services Team have influenced security strategy for multiple organizations. Check out the link below for more information: http://cs.co/9006DOaOw
Recorded live at Cisco Live Barcelona! Enterprises are looking to connected devices to help streamline their operations. But, too often, these connected devices are proprietary and don’t talk between themselves. But leveraging the Cisco wireless infrastructure, Cisco Operational Insights can deliver an end-to-end view of the operational workflow. Cisco Operational Insights uses the wireless infrastructure, our industry-leading indoor location services, and a technology-agnostic approach to lower the barrier of adoption by connecting asset tags and sensors from third-party vendors. The cloud-based solution can manage assets and sensors with easy to define business rules, tracking and tracing them and issuing alerts as needed. Check out the link below for more on Operational Insights: http://cs.co/9009DP5Jx
Recorded live at Cisco Live Barcelona! Until recently, IT organizations largely flew blind—installing and implementing software without visibility to existing software applications or licenses which wreaked havoc on managing usage and maximizing the investment. Cisco is on a quest to remove that situation from its customers’ experience by implementing what we call Smart Accounts. During this session, Ben Strickland, the head of Cisco's Engineering Licensing Office, will tell us how Cisco is bridging the gap between procurement and operations to digitize and ultimately to automate Cisco asset management. For more on this topic, check out the link below: http://cs.co/9000DPjxg
Recorded live at Cisco Live Barcelona! When Solar Group needed to improve infrastructure management and security across their branches and warehouses, they turned to Cisco ONE and Cisco DNA. Of particular interest was to speed time to action between locations and to segment security between devices. Cisco's Candace Inscoe talks to Solar A/S Systems Administrator, Frank Osberg, to find out more. To learn more about Cisco One and Cisco DNA, check out the links below: Cisco One - http://cs.co/9008DPHRr Cisco DNA - http://cs.co/9009DPHrR
Recorded live at Cisco Live Barcelona! With the evolution of the network, how are Technical Services adapting to deliver support that meets expanding business needs? Moderator Marie Seredkina asks the experts: Tim Fitch, part of the Cisco Services Enablement team in the UK and portfolio manager for Smart Net Total Care, and John Bollier, a Cisco product manager and engineer with the Digital Presence team. Tim and John explain how Technical Services evolve together with the network and maximize uptime, enhance operations, and unlock value. For more on this topic, check out the link below: http://cs.co/9004DOAAw
Recorded live at Cisco Live Barcelona! The Internet of Things—connected devices, sensors, and automated technology—is revolutionizing nearly every industry. In this episode of #CiscoChat’s Ask the IoT Whiz podcast, Cisco Customer Linz AG describes the effect of IoT initiatives on their city and where they see a potential for impact in the future. Participants further elaborate on how to securely connect and manage an increasing number of devices, how make sure the right policies are applied, and how DNA Center can help customers reach their IoT goals. For more information, check out the link below: http://cs.co/9004DkMqn
AI will have dramatic impact on driving productivity and digital outcomes, and it is coming to your office first. Every routine task you do today - forwarding emails, logging expenses, planning meetings - will be the responsibility of your own AI assistant. How much more productive would you be? Find out more in this podcast with Sandeep Mehra, MD of Collaboration in Asia Pacific & Japan. Check out these links for more information: AI in Collaboration White Paper - http://cs.co/9008DOiKg Meet Cisco Spark Assistant blog - http://cs.co/9003DOizt
Recorded live at Cisco Live Barcelona! Shaping the future of networks, handling the challenges of security in the cloud, maximizing productivity through collaboration and exciting the digital customer – modern businesses face many opportunities, but how to seize them properly? Camille Houery, BT Cisco Partnership Director, and Anne Gaelle, BT Director of Product Marketing, dive into those topics and look at how Cisco technology, provided by BT as service provider, can support these new ICT requirements. Check out the links below for more information on these topics: www.cisco.com/go/sd-wan https://meraki.cisco.com/ www.cisco.com/go/cloud www.cisco.com/go/security
Recorded live at Cisco Live Barcelona! SD-Access takes the complexity and the stress out of your growing network. Built on the principles of Cisco’s Digital Network Architecture (DNA), Software Defined-Access (SD-Access) provides automated end-to-end segmentation to separate user, device and application traffic without redesigning the network. SD-Access automates user access policy so organizations can make sure the right policies are established for any user or device with any application across the network. Hear how a real world customer continues to benefit from deploying Software-Defined Access (SD-Access) Check out the link below for more information: http://cs.co/9001DkMWN
Recorded live at Cisco Live Barcelona! Wondering how Meraki fits into The Network. Intuitive? Look no further. Leaders from the Meraki Business Unit and Cisco Enterprise Networking Group delve into what DNA Center really is, how the Meraki Dashboard integrates into it, and how all this can help customers in their journey to intent-based networking. Check out these links for more information: http://cs.co/9007D3lKf http://cs.co/9007D3lKf
What were the cybersecurity game changers in 2017? Which high profile ransomware attack didn’t have a way to accept the ransom? What was the worst thing to happen to the Internet? Who can consumers trust with their data? Craig Williams from Talos and Stephen Dane from Cisco Security chat with guest moderator Gwendolyn Regina about the latest cybersecurity insights, trends, stealthy attacks, global data breaches, the real meaning of hacker, cryptocurrency, and Star Wars. As cybersecurity experts, Craig and Stephen also predict security challenges that the world could face in a decade. Learn more about Talos at https://talosintelligence.com/
What does the office of the future look like? Will we even have physical offices anymore? How important are humans in the future workforce? Take a peek into your future workplace as Annella Heytens, VP of Human Resources for Cisco in APJC, shares insights on what the workplace will look like in 20 years, flexible working (is it here to stay?) and how to maintain productivity in an always-on world.
What makes managing software so hard? Issues with contract terms, compliance, and license management hold back your progress, as cloud complexity and uncertainty compound the challenge. In order to move forward, you first must understand where you stand now. That’s why Cisco recently commissioned IDC to identify the top IT challenges with infrastructure software management. In this podcast, host Candace Inscoe chats with John Marshall, senior director of enterprise buying strategy, and Andrew Sigarto, software marketing specialist, to walk through the IDC research findings, highlighting Cisco’s take on software management along the way. For more, visit: http://cs.co/9005DJePc
No Network, no nothing. The best way to understand the meaning of something, is to picture a life without it. Would our world be the same without the network? Would business? In this #CiscoChat Podcast, Brink Sanders, MD of Software and Network Transformation for Cisco in APJ, will talk about the power of networking, explore the reasons and consequences of slow or broken networks and show us the way forward to thrive in 2018 and beyond.
On 21 November 2017, Cisco and INTERPOL announced an agreement to share threat intelligence as the first step in jointly fighting cybercrime. In this episode, TechWise TV host, Robb Boyd, interviews President of Cisco Southeast Asia, Naveen Menon, about the significance of this global agreement signed out of Singapore, and how Cisco’s level of security expertise will help law enforcement in INTERPOL’S 192 member countries combat cybercrime. For more information on the announcement, please check out the link below: Press Release - http://cs.co/9009D8Frb Cisco Trust Center - http://cs.co/9002D8FXK
Black Friday and Cyber Monday are upon us, the most important shopping days of the year! IoT is playing an increasingly important role in the retail experience, both in-store and online. Listen as our expert panel discusses the current and future impact of IoT in retail. Check out these great resources for more information: Digital Retail - http://cs.co/9009D8PNc Free trial of Mobility Express and CMX Cloud - http://cs.co/9009D8P4X CMX Experience for Retail video - http://cs.co/9005D8Pfb Mobility in Retail - http://cs.co/9007D8YUf Cisco IoT - http://cs.co/9009D8PfL
While October is Cybersecurity Awareness Month around the world, education and action should continue all year long. Michael Kaiser, Executive Director of the National Cyber Security Alliance joins Cisco SVP and Chief Security and Trust Officer, John N. Stewart to discuss today’s threats and how to prepare for our digital future. They discuss how governments, businesses of all sizes, education institutions, and individuals can protect themselves today, and what to anticipate and how to plan for a more safe and secure tomorrow.
For more information and to continue the conversation, check out these links: • Cisco Cybersecurity Month: www.cisco.com/go/cybersecuritymonth • Cisco Trust Center: http://www.cisco.com/go/trust.cisco.com • European Cyber Security Month: https://cybersecuritymonth.eu/ • National Cyber Security Awareness Month: www.dhs.gov/national-cyber-security-awareness-month • StaySafeOnline: https://staysafeonline.org
As connected devices continue to proliferate across the extended enterprise, so too do the risks of security breaches. This is the challenge many companies now face: How to make the most of IoT opportunities while protecting infrastructure and data. In this podcast episode, we discuss the current IoT landscape before sharing how Cisco’s IoT Threat Defense solution helps customers keep their operations secure. Remember to contribute to the conversation yourself in the comments or on social media by following https://twitter.com/Cisco_IoT on Twitter. To learn more about the topics on this episode, please visit the links below: • Cisco IoT Threat Defense: http://cisco.com/go/iotthreatdefense • Cisco Internet of Things: https://www.cisco.com/go/iot • Register for the IoT and Real-World Cyber Risks Webinar on October 16th: http://cs.co/g0927a
Sure, you’ve heard about virtual reality, and probably associate it most with gaming and entertainment. But VR is still very much an emerging, rapidly advancing technology, and to the Cisco Emerge team, the possibilities are endless. That’s why we’re thinking big and breaking the boundaries between tech solutions — by using VR simulations to enhance real-life collaboration in Cisco Spark. Want to find out more? Visit https://www.ciscospark.com/VR and watch our video of Spark in VR in action https://www.youtube.com/watch?v=KMtjzcgLG-c. And, contact us on Twitter, https://twitter.com/CiscoCollab or https://twitter.com/ciscoemerge, with your thoughts and questions.
Cisco ONE for Switching is revolutionary to how you run and manage your network from provisioning to security and everything in between. Join us as we discuss what's included with Cisco ONE and how you can start taking advantage of the benefits today. To learn more about Cisco One, visit http://cisco.com/go/onedna For more on Cisco DNA, visit http://cs.co/90028awY6
Recorded live from the Cisco Live Las Vegas floor, host Brian Remmel chats with TK Keanini, principal engineer in the Cisco Security Group, about the ins and outs of encryption — and unveil Encrypted Traffic Analytics. TK and Brian walk through the evolving role of encryption, how it’s expanded over the years to encompass half of all web traffic, and the benefits it can bring to the business. Then, TK discusses the latest Cisco security solution, Encrypted Traffic Analytics, and shares some initial feedback from users. Learn more about the business value of creating digital ready networks with Cisco DNA solutions here: http://cs.co/90098oqA3 Explore more around Cisco DNA at cisco.com/go/dna
Cisco just announced a revolutionary new approach to networking: The Network. Intuitive. This new approach to networking, combining both hardware and software, is both thrilling, and potentially daunting. Cisco Services, however, can help you manage the process. Here, host Marie Seredkina talks to Cisco SMEs Gary Davis, Cisco Solutions Architect, and Vijeev Verma, Director of Cisco Services, about the innovations and Cisco Services support. Want more information on The Network. Intuitive? Check out the details here, http://cs.co/90098oqA3
On this first installment of the #CiscoChat Podcast, we open with an occasional series called “Ask the IoT Whiz.” This episode’s questions will help to guide you through the common challenges that arise in migrating legacy Machine-to-Machine (M2M) networks to modern IP networks. This migration is key to digital transformation, but there are many obstacles to overcome along the way. To find out more about the topics discussed in this episode, please use the links below: • Cisco DNA Advisor: Learn how to get your network ready for M2M migration to IP, http://cs.co/90088W0v0 • Cisco IoT Threat Defense: Check out this blog for more information on Cisco’s new threat defense capabilities, http://cs.co/90088W0aK • Cisco DNA Center: Learn more about Cisco’s new centralized, intuitive network management system that makes design, provision, and policy application a breeze, http://cs.co/90098W0ah • Packet per Second Deep Dive: More on packet processing speeds, http://cs.co/90038W0x3 • Cisco IoT: Explore what Cisco’s doing around IoT, http://cs.co/90078W0xl