people at tiket: Recent Episodes
people at tiket
At tiket.com we simplify tourism using the technology that we build. Discover the behind the scenes of people working at tiket.com!
happyattiket
Let's meet the CIA team, Compliance, Internal Control, and Internal Audit !
Compliance means following a standard set of rules or signs written and approved or issued by an agency or organization inside or outside the company. Recently, tiket.com has completed ISO 27001:2013 and PCI DSS certification. This certificate proves that we have received international security standards because the Internal Control and Internal audit teams have managed operations well.
Thanks, and congrats, CIA!
Let's get to know the people behind this to get to know the CIA team better~
This podcast episode talks about how to run a contact center in the future with the Customer Service team.
Will technology completely replace the human role?
How can we maximize the human role so technology cannot replace it? Who would agree that ministry is all about the human touch?
Is only BOT enough? Or are you more comfortable with a human touch?
Let's debate in this episode! 💞
The CS team will accompany you for the next 45 minutes, so feel free to grab some hot tea and your favorite cake to keep this podcast warm in the middle of your day.
Digital transformation is not only a daunting technological task but also a human challenge💪🏼 As the digital economy evolves and workforce skills and expectations shift, organizations must be prepared to respond to these challenges 👊🏼
The HR function has always been a vital cog in the administrative machinery, and keeping it running well is one of the main objectives of the function. The growing importance of the HR function as a strategic arm of the business has made digital transformation even more critical for HR leaders🤔
In this episode they will tell you about their beginnings in the human resources world, their work challenges, and their confusion when answering the question, "what is a people system?" 🤪
Check out their story on this episode's podcast 👯♀️ #peopleattiket #HAPPYattiket
Building a successful team is more than finding a group of people with the right mix of professional skills and what you need to know,
Managing a team is not that simple. Leaders have to play a much more direct role to ensure groups work well together and stay focused on the right priorities.
Managing a team is seen by many as a way to get ahead in a company. Therefore, the role of the leader is vital. In this episode, we will listen to an exciting story from our VP of accommodation, Mrs. Ciselya Bunyamin, about how she leads a team of 100+ members. Hosted by Seruni Puspita as one of the accommodation team members who will make your 30 minutes fun and useful 🍧 🍦
Through good design thinking and cutting-edge technology, we can build solutions and experiences that make learning almost invisible in our work.
In this episode, we will discuss the importance of being hungry all the time. What tools does the company have to support t-Fams? Tips n tricks to increase hungriness, also tiket's love language!
Ewaldo Reis Amaral (Learning and Culture Development Sr Manager) and Jessica Mangunsong (Culture Insights Specialist) will accompany you in this episode. Happy listening! 🎶
Prenuptial agreements always clarify money matters, but it's often overlooked that they can do more than that. Millennials use a prenup to plan various aspects of their wedding, including social media and pets. They do so as a result of directly dealing with realities relevant to their era that did not exist before.
Because millennials dominate some t-Fams, the Legal team will discuss in detail the importance of Prenuptial Agreements. Listen to Spotify's tiket Ngoceh for this episode to find more details!
We all have activities we love, but it's not easy to tell if it's a passion or a hobby. While differences may not always be significant, we will get more out of our hobbies if they align with our passions.
In this podcast, there will be t-Fams from the finance team who will tell you about when they first chose accounting majors in college and how they enjoyed their work.
How we turned our internship into a full time job, here's our story : 🎬
Internships can be key in shaping your career. The best internship programs give students, recent graduates, and others seeking to experience the opportunity to work for some of the world's leading companies👨🏻💻 While there, interns can build on their skills, learn about themselves, and add valuable content to their resumes🗒️
At tiket, we not only provide experience and added value to the resumes of interns, but we also provide opportunities to become permanent employees🥳
In this podcast episode, we present Yoel Krisnanda as SVP of Product Design as a host who will talk with his team Fakhrul Fadillah (UX Research), Nindya Ardyani (Product Writer) & Faisal Efendy (Product Design) about interns being converted to full-time. What's the story like?
Let's listen to this episode's tiket ngoceh podcast! 🎧
Oh, for those who are looking for or want to apply for an internship, just wait a few more days t-Min has a surprise for you! 🎖️🎁
HAPPYattiket #peopleattiket
Tum paas aa'e Yuu'n muskaraa'e Tum ne na jaane kya~ Can anyone guess where we went today?
Yup! Today we are going on an adventure to India with Natalia as Head of People Business Partner at tiket.com! After working for a year and four months, Natalia has seen and understood the best landscapes in India and met many tech-savvy engineers in Bangalore. This time, Natalia will explain India from her perspective when she lives and works there. If you want to be interested in tech and want to work in India, you must listen to this podcast. She will discuss work culture, housing, food, and exceptional security facilities for female tourists.
If you live in India and are interested in joining t-Fams, don't worry, you can join now!
Some t-Fams work in India and are located across several cities. Make sure you constantly update job vacancies on the ticket, so you don't miss the opportunity
Going with friends is always a fun trip! At least the two of you can share tasks, some make travel plans, and another one becomes a photographer during the trip. In this episode, Nia and Nina share their experiences when they went to Malaysia! They chose Malaysia because it is close to Indonesia and the cuisine matches their taste. 2 days on vacation to Malaysia made Nia and Nina have an incredible experience! Are they happy and enjoying the trip to Malaysia? Listen to this episode !
Melbourne is known as one of the most liveable cities in the world. Often referred to as the 'Sports Capital of the World,' this city is also known for its graffiti streets, great coffee, cultural diversity, and bayside location. This eclectic Australian city has something for everyone. One of them is Irvan, who got his doctorate in Melbourne. Irvan describes Melbourne in great detail in this episode. For those of you who have plans to go and get lost in Melbourne, you need to listen to tips from Irvan. Many culinary leaks, exciting activities such as snorkeling/diving, trekking, and good Chinese restaurants 🥳
There is a unique story, too; why did Irvan choose a haircut at the Korean Hair Dresser in Melbourne? Let's find out the answer by listening to this podcast episode 😉 grab a glass of hot chocolate, and enjoy !
There are many different styles of travel. One of them is spontaneous, without planning. This time we present to you, Chavia Sagita! Chavia never planned where to go, but when she found cheap tickets and, of course, at tiket.com, she immediately bought tickets to Japan with her future husband to go on a honeymoon after marriage🍯
Listen to this episode where Chavia finds random Japanese people on the street asking for directions and can speak Indonesian! Check out the story in this episode 💛💙⛩
Team vacation in the middle of the workweek? Why not!
Today at Nyasar with tiket.com, we traveled to Japan with Eddy Putra. Previously Eddy had studied in Japan for three years. After graduating from school, he got a scholarship in Japan. Uniquely, Eddy brought the Treasury team at tiket.com for an outing to Japan during busy work.
This episode will take you to Japan, starting from Osaka, Tokyo, Kyoto, and beyond.
Please note the essential part of this episode, and Eddy will share tips so that you can vacation while making money.
Architectural wonders. Football matches in Camp Nou. Salsa dances in romantic museums. At Barcelona, Kamal Kripalaney experienced it all!
As our Head of Global Partnership and Entertainment, Kamal has been an avid traveler throughout most of his career. So, when he couldn’t relate to his friends talking about Spanish artists, he decided to book the next flight to Barcelona, Spain to understand the hype behind their artistic masterpieces. Little did he know, a single flight ticket brought him on a wild, unforgettable journey! What makes his stories so worthwhile aren’t just the places he sees, but the insightful conversations and diverse people he meets along the way. From Spanish models to Chinese businesswomen, Salvador Dali to Lionel Messi, discover Kamal’s multicultural misadventures in the culturally rich backdrop of Barcelona!
Balancing work and being a mother is an everyday battle for many women throughout history. Whether you decide to stay at home with your child or get back into the workplace, it's never an easy decision.We present to you two of our best talents, who are both working moms, Seruni Puspita (Market Manager) and Yosi Marhayati as (Public Relations Lead).
They will share their career stories, daily life, motherhood, the ups and downs of being a working mom, and their hopes for the future of their careers.Listen to their stories on this special Kartini Day podcast because today's women can choose to be whoever they want, whether they are moms, career women, or both.
Breathtaking mountains? Check.
Cafes by the countryside? Check.
Witnessing Audrey Hepburn’s home in the flesh? Double check.
Today at Nyasar Bareng tiket.com, we’re going on a trip to Switzerland with none other than Sandra Darmosumarto! Before becoming tiket’s Public Relations Manager, she grew up traveling across different corners of the world—from Vancouver all the way to Madrid. Now, she enjoys immersing herself in the local life of foreign countries, like Switzerland! Join Sandra as she reveals her inner-Audrey Hepburn fan in Tolochenaz, hops on a magical train ride in Montreux, and enjoys a cup of hot chocolate in Gstaad. Get up-close and personal with Sandra’s travels, and discover the beauty of fully living like a local.
Sit back, relax, and enjoy the ride!
Mau kemana? Nyasar bareng asik ada tiketnya!
___
Follow people at tiket : instagram.com/peopleattiket
Send in a question to our next guest speaker! https://forms.gle/L4T1eJCtme5G9N4M7
happyattiket
Ever wondered what it’s like to have a local Moroccan propose your hand in marriage in exchange for 70 camels?
In today’s episode of Nyasar Bareng tiket.com, our Sr. Product Designer II, Fedora Devena, takes us with her for an exhilarating trip to Morocco, Africa! Immerse yourself in a whole other reality: the blues in Chefchaouen, the clamor from souks, the scents of traditional spices, the feeling of desert sand, and the taste of Moroccan Tajine. In the end, you’ll find yourself looking at the world with a brand new cultural perspective, waiting to book your next flight to Morocco!
Grab your favorite beverage, strap in, and enjoy the ride!
Mau kemana? Nyasar bareng asik ada tiketnya!
___
Read Devena’s Blog: https://medium.com/tiket-com/photo-mixtape-4-8794a82b1210
Follow people at tiket : instagram.com/peopleattiket
Send in a question to our next guest speaker! https://forms.gle/L4T1eJCtme5G9N4M7
happyattiket
Do you have a clear image of who you will be in the future? Having a clear vision before we take action to reach our goals is the key factor in accomplishing any goals that we set. Specifically in our career.
In this episode, we are joined by Meidirasari Putri (UX Research Lead), Kezia Arya (Managing Director of TalentboxIndonesia), and Nadine Astari (Learning & Talent Management) to discuss how to keep the focus on long-term goals and setting realistic short-term goals with Individual Development Plan which help us pursue opportunities, leadership roles, and valuable professional experience.
Customer Service and Technical Support both have their roles in our company. However, there are significant differences between those two. Customer Service focuses on the experience of the customer. Technical support focuses on resolving technical issues in the fastest, most cost-effective way.
In this episode, our Technical Support team Marthin Sianipar and Sandi Tanjaya shared a discussion on the focus of tiket.com’s technical support team and how Important is technical support to our customer service and business.
In the era of Industry 4.0, where working machines are connected into the network and each other by the use of smart devices, the scale, and variety of cyber-attacks have grown exponentially. Almost every day, we see cyberattacks becoming more tricky. That kind of matter that we need to be solved right away.
In this episode, our IT Security Engineer Lead Febri Ramadlan and Jr IT Security Engineer Salma Putri shared a discussion on cybersecurity standards, guidance, and tips that can be used to manage or prevent breaches where it could negatively affect business performance in Industry 4.0
Industry 4.0 has impacted a range of sectors. And the financial services sector is also one of the sectors that have leveraged the power of industry 4.0 extensively.
In this session, our Head of Reporting and International Finance, Abraham Eka shared a discussion on what does Industry 4.0 really means and how industry 4.0 is impacting the financial services regulation and working system at tiket.com.
For any company, its customers are its priority. It’s crucial to master a few customer service skills that will improve customer service interactions with their customers. Because a happy, satisfied customer is likely to return and or tell others about the good experience that they had when dealing with the company.
In this session, our Customer Care team, Yuana Ibrahim (Training Assistant Manager), Anastasia Kusnadi (Customer Care Innovation Manager), Rinaldi Abdi (Customer Care Hotel Manager), and Chavia Zagita (Customer Care Flight Associate Manager) shared a discussion on several skills every customer service must posses and their own best practices.
Customer service is much more than just good, polite service. at tiket.com, customer service is about looking at everything we do in our business and ensuring that every step of the way customers are at the forefront of our thinking. In this episode, our Contact Center Manager, Eko Windy, and People Partner Kristian Nugraha shared a discussion on what makes great customer service and how to provide good customer service experience.
A recent Harvard Law School study identified the most essential skills for lawyers to develop. At the top of the list were skills like accounting, the ability to analyze financial statements, understanding financial markets, business strategy, and industry analysis. Their conclusion, in other words, was that lawyers need stronger business acumen. But why?
In this episode, our Legal Manager Martino Arnoldi shared a discussion on why does business acumen important for lawyers and how should they implement a strong business acumen in a daily job.
In today’s high-tech world, data is everywhere and It's getting harder and harder to function in normal society without the presence of data somehow in our life. Job decisions, college admissions, health care decisions all are now being significantly adjusted by our data. Although we will continue to make personal decisions based on experience, reasoning, and emotions, it's good to recognize that data (camouflaged under friendly interfaces) is already part of the way in which technology has driven us to relate to our environment.
In this session, our Head of Business Intelligence, Caroline Lianto shared a discussion on the importance of data and how is data making our lives easier.
Customer-centric is a business strategy that’s based on putting our customers first and at the core of our business in order to provide a positive experience and build long-term relationships. But, a customer-centric company is more than a company that offers good customer service.
In this episode, our Chief Executive Officer. George Hendrata and Public Relations, Yosi Marhayati shared a discussion on understanding the definition of what customer-centricity is and how to cultivate customer-centric a part of our purpose.
Authenticity is something we cultivate by paying attention. We must develop awareness of our thoughts, feelings and actions in every situation, specifically in the workplace. In this episode, our Chief Marketing Officer. Gaery Undarsa and Learning and Talent Management, Ewaldo Amaral shared a discussion on what it takes for us to feel fulfilled, successful and bring our whole selves to work all of who we are on a daily basis at work.
What truly shapes a performance-driven culture? How do an organization measure and review performance in a way that truly benefits the company and employees?
In this episode, our Chief Commercial Officer and Chief Financial Officer (Investor Relations), Dimas Surya Yaputra, Ronald Winardi, and Organizational Development, Theresia Puji shared a discussion to develop a cultural mindset and create a highly motivated and energized employee that leads to the achievement of business goals and overall organizational success.
Creating a people-centric culture requires going beyond a traditional mindset of focusing on organizational goals. It requires leadership to balance key outcomes by focusing on employee development, success, and well-being.
In this episode, Chief Financial Officer Robert Polana and Director of Operations Hendy Widjaja with People Engagement, Futi Firliana shared a discussion on the traits, skills, and qualities of a people-oriented leadership style and why it is important.
“Agile” has become a buzzword over the years. In fact, most of the organization want to be more agile and efficient, therefore they design an agile development process to empower teams. But the fact is, when we try to put these principles into practice, the following question is usually coming up: are we being agile or just doing agile?
In this episode, Chief Product Officer Mario Gaw and People Partner, Ria Putri Santoso shared a discussion to clearly define the two terms, how we perceive them, how we relate to each other, and what we value from that.
Most of us think we understand what hungry to learn and achieve our goal is. But what does it really mean? Can we actually foster and develop a hunger and apply it in the workplace? In this episode, Chief People Officer Dudi Arisandi and Head of People Partner, Natalia Sulistianingtyas shared a discussion on how to incorporate the continuous hungry mindset at work and practices they have put in place to maintain a great a place to work through a time of intense growth.
When it comes to developing great products, design is the most important ''feature''. It does not only deal with visual design but instead deals with several layers that contribute to user experience. In this episode, you will be informed how tiket.com's Product Team always striving to achieve better product quality and how it enhances business performance.
Tips on how to increase the wellbeing of the employees are everywhere on the web. But what should we as employees need to do to maintain not just our physical health, but our mental health and well-being as well since most of us spend a big part of our day in the offices. So, how keeping our mind and body healthy will affect our productivity?
For line managers, there are so many people who encounter trouble when the interview phase knocks at their door. But, in most of the cases, this worrying doesn’t happen because these people are not qualified or because they don’t have the right skills. In order to help you make the employer feel connected and engaged with us, we’re presenting you with the essentials element for better quality interviews. Keep them in mind and you’ll master your chances!