Next Level Supply Chain with GS1 US

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Behind every piece of fresh produce is a complex supply chain working to ensure food reaches store shelves safely, and new traceability requirements are changing how that work gets done.

In this episode, Reid Jackson and Liz Sertl chat with Christina Herrick, Produce Editor at The Packer, to discuss the realities of food traceability, the impact of FSMA 204 on the fresh produce industry, and why compliance requires far more than simply meeting a deadline.

Christina shares why produce presents unique traceability challenges compared to other food categories, how labor shortages, evolving regulations, and fragmented supply chains complicate implementation, and why organizations of every size need to begin preparing now. She also explains why successful traceability depends on better collaboration, standardized data sharing, and understanding the unique needs of every participant across the supply chain.

This is more than a regulatory requirement. It is an industry-wide effort to improve food safety, strengthen consumer confidence, and build more connected supply chains that can respond quickly when it matters most.

In this episode, you'll learn:

Why FSMA 204 is transforming food traceability across the fresh produce industry
The biggest challenges growers, distributors, and retailers face as they prepare for compliance
How standardized data sharing can improve food safety, recalls, and supply chain visibility

Things to listen for: (00:00) Introducing Next Level Supply Chain

(03:06) Why consumers rarely see the complexity behind food safety

(05:00) How produce traceability differs from other food categories

(08:35) Why traceability matters during recalls and outbreaks

(10:01) Why compliance is not a light switch

(11:07) How labor costs and regulations affect traceability investments

(15:16) Why many companies don't know where to begin

(17:00) The unique challenges facing smaller growers and distributors

(20:18) Why every produce operation approaches traceability differently

(22:18) Finding the right motivation for industry adoption

(23:17) Why GS1 standards help simplify data sharing

(24:35) Christina's favorite technology and what she wants to learn next

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

Connect with the guest: Christina Herricks on LinkedInVisit The Packer at https://www.thepacker.com/

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Supply chain transformation is no longer just about efficiency. It is about resilience, intelligence, and trust across every layer of the system.

In this episode, Reid Jackson and Liz Sertl were at GS1 Connect. Melanie Hilton sat down with Miguel Rodriguez Garcia from MIT, Frederik Bohn from Plug and Play Tech Center, and Lisa Morales-Hellebo from REFASHIOND Ventures to explore what supply chains could look like in 2050 and the challenges that must be solved today to get there.

The conversation spans cybersecurity risks that now extend into physical operations, the rise of robotics in logistics, and the growing need for verified, trustworthy data across global networks. The guests also explore how interoperability gaps inside large enterprises slow progress, why collaboration remains one of the biggest barriers across industries, and how emerging approaches like AI agents and materials verification could reshape decision making. Together, they highlight that the future supply chain will depend on aligning technology, standards, and human behavior in ways that are still being defined.

This is more than a discussion about emerging technology. It is an exploration of how supply chains must evolve into connected, transparent, and adaptive systems where data integrity, automation, and cross-industry collaboration determine long term success.

In this episode, you'll learn:

How cybersecurity is evolving from a digital risk into a physical supply chain challenge
How robotics and automation are already reshaping warehouse and logistics operations
Why data trust and verification are becoming essential for future supply chain systems

Things to listen for: (00:00) Opening remarks from Reid Jackson and Liz Sertl introducing the GS1 Connect session (01:26) Framing the 2050 supply chain discussion and key themes (07:40) Cybersecurity threats expanding into physical supply chain operations (11:00) Robotics moving from experimental to real warehouse deployment (15:00) Trust and verification of physical materials through data and scanning (19:30) Collaboration challenges across industries and supplier ecosystems (23:10) Interoperability gaps inside large enterprise systems (26:00) AI agents, hallucinations, and the importance of data quality (30:46) Real world visibility innovations using highway camera data networks (32:38) The future vision of standardized machine communication and interoperability

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

Connect with the speakers: Melanie Hilton on LinkedInMiguel Rodriguez Garcia on LinkedInMassachusetts Institute of Technology at https://web.mit.edu/Lisa Morales-Hellebo on LinkedIn REFASHIOND Ventures at https://www.refashiond.com/Frederik Bohn on LinkedInPlug and Play Tech Center. at https://www.plugandplaytechcenter.com/

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Carter's has achieved a milestone that many retailers considered out of reach.

In only three months, Carter's implemented RFID technology in 700 stores, boosting inventory accuracy at the item level while simplifying operations for store associates and improving the customer experience.

In this episode, hosts Reid Jackson and Liz Sertl sit down with Gina Maddaloni of Carter's , and Anna Marie Blackburn, formerly of Carter's, to discuss the company's RFID journey. They explore how the initiative gained support across the organization, the role RFID now plays in daily operations, and the business value it continues to deliver.

This episode is a replay of our conversation with Gina and Anna, brought back for anyone exploring RFID, inventory visibility, and large-scale retail technology rollouts.

In this episode, you'll learn:

How Carter's achieved one of the fastest RFID deployments in retail
Why RFID is no longer "too complex" or "too expensive"
What's next as Carter's expands RFID use into its supply chain operations

Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:29) Anna Marie and Gina's backgrounds (03:52) What RFID technology means for retail (06:47) The process of rolling out RFID across Carter's stores (13:21) RFID's impact on Carter's operational efficiency (17:49) RFID as a recruiting tool for store teams (18:54) Asset protection benefits and peace of mind (19:34) Expanding RFID into DC operations (23:49) What's next, Carter's move toward serialization (25:15) Advice for companies starting their RFID journey (22:16) Busting RFID myths: cost, complexity, and adoption (28:43) Favorite tech beyond RFID (31:36) What Gina and Anna Marie want to learn next

Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn

Connect with the guests: Gina Maddaloni on LinkedIn Anna Marie Blackburn on LinkedIn

Check out Carter's

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Data might be abundant, but turning it into actionable insights is far more complex than it seems.

In this episode, Reid Jackson and Liz Sertl chat with Russ Hawkins, President and CEO of Agilence Inc., about how retailers, restaurants, and hotels are using operational analytics to improve revenue, control costs, and maintain compliance.

Russ discusses how organizations can leverage real-time data to drive smarter decisions in areas like loss prevention, inventory oversight, and sales growth, all while enhancing the customer experience. He also explores the complexities of ensuring that store managers and frontline teams are aligned with broader company goals, emphasizing that success comes from balancing people, processes, and technology.

This is more than just a tech upgrade. It's a continuous operational effort that relies on collaboration across leadership, operations, and analytics to deliver tangible results and lasting business impact.

In this episode, you'll learn:

How companies use data to increase revenue, manage expenses, and maintain compliance
The importance of aligning internal teams and frontline staff with corporate objectives
How emerging technologies like AI and RFID are shaping analytics and operational efficiency

Things to listen for: (00:00) Introducing Next Level Supply Chain (01:38) Russ's background: from telecom to three CEO roles (06:34) The three things every retailer is really trying to solve with data (09:10) What internal compliance actually means (09:51) Make money, save money, be compliant (16:33) Using data to know who's upselling and who's leaving money on the table (19:37) The treasure trove already in your transaction logs (25:51) Getting the right product in the right place (30:18) Operations is a people problem (34:37) Where analytics investments go wrong (38:15) AI is exciting and terrifying in equal measure (40:59) What Russ wants to learn next

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register for GS1 Connect 2026, happening June 9 to 11 in Las Vegas, and get 10% off with the promo code GS1USPOD10 at connect.gs1us.org.

Connect with the guest: Russ Hawkins on LinkedInVisit Agilence Inc. at https://www.agilenceinc.com/

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Most people don't think twice about the spice jar on their shelf. But behind it is a supply chain that can pass through 20 different hands — and that's exactly where quality, safety, and accountability break down.

In this episode, Reid Jackson and Liz Sertl speak with Ori Zohar, co-founder and co-CEO of Burlap & Barrel, about how they're reshaping the spice industry by sourcing directly from smallholder farmers across 22 countries. Ori shares how Burlap & Barrel built a transparent, trust-based supply chain — no formal contracts, just long-term relationships — and how that model has helped them navigate real-world pressures like the pandemic, tariffs, and rapid scaling. He also gets into the operational side: how GS1 Standards and barcoding became foundational tools for managing a 100+ SKU business across warehouses, retail, and direct-to-consumer channels.

This is a story about innovation, transparency, and the power of human relationships in building a sustainable supply chain.

In this episode, you'll learn:

Why trust-based relationships with farmers outperform formal contracts
How they responded to tariffs — without raising prices or passing costs to farmers
The practical role GS1 standards play in managing a high-SKU, multi-channel business

Things to listen for: (00:00) Introducing Next Level Supply Chain (07:13) Third-wave spices and why a broad lineup demands better tracking (09:44) The Dr. Salunke story: transparency and traceability in action (13:23) Why contracts with farmers don't work (19:11) How to handle tariffs without raising prices (31:55) Navigating turbulence with a values-first strategy (32:36) How GS1 standards power their warehouse and retail operations

Connect with the guest: Ori Zohar on LinkedInVisit Burlap & Barrel at https://www.burlapandbarrel.com/ Follow Burlap & Barrel on Instagram

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If a product is contaminated, it can now be traced and removed from shelves within days, not weeks—thanks to the advanced technology available today. In this episode, Reid Jackson and Liz Sertl speak with Brian Schaneberg, Executive Director of the Institute for Food Safety and Health, about how modern traceability systems and innovations like 2D barcodes are improving food safety.

Brian explains how the shift from reactive to proactive food safety measures is changing the way the industry handles outbreaks. He also explores the impact of FSMA 204 on improving data sharing and enhancing the efficiency of recalls. This episode reveals how these advancements are making food safety smarter, faster, and more transparent than ever before.

In this episode, you'll learn:

Why food recalls are increasing but becoming less severe
How traceability improves recall speed and accuracy
The role of data, AI, and 2D barcodes in food safety

Things to listen for: (00:00) Introducing Next Level Supply Chain (01:20) Brian's journey into food safety (06:27) Understanding food recall patterns and severity (15:57) Understanding FSMA and the traceability rule (18:12) Why food traceability is a data exercise (21:10) How traceability impacts farms, manufacturers, and restaurants (31:28) The future of food safety and prevention strategies (37:57) Brian's favorite technology

Connect with the guest: Brian Schaneberg on LinkedIn Visit the Institute of Food Safety and Health at iit.edu/ifsh

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NDC-12 might seem like a minor data change. But in practice, it affects far more than the code itself.

In this episode, Reid Jackson and Liz Sertl speak with Rose Campasano, Principal Consultant of Global Compliance & Enterprise Systems at Criterion Consulting, about what companies need to do now to prepare for the NDC-12 transition.

Rose explains how NDC-12 impacts labeling, scanning, software systems, and business processes across the healthcare supply chain. She also highlights the complexity of supporting both 10-digit and 12-digit codes during the transition, and why coordination across partners is critical.

This is not just an IT task. It is a long-term program that requires alignment across finance, quality, regulatory, and operations teams.

In this episode, you'll learn:

Why NDC-12 affects systems, processes, and partners across the supply chain
How the transition period creates complexity with multiple code formats
The steps companies can take now to prepare for a smoother rollout

Things to listen for: (00:00) Introducing Next Level Supply Chain (02:07) What NDC-12 means and its impact (05:32) The transition from NDC 10 to NDC-12 (12:41) Why NDC-12 is not just an administrative update (16:44) How Sunrise 2027 overlaps with NDC-12 planning (19:49) The departments that need to be involved in the NDC-12 transition (27:30) First steps for NDC-12 readiness (35:13) Rose's favorite tech

Connect with the guest: Rose Campasano on LinkedInVisit Criterion Consulting at criterionc.com

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What happens when a single digit in your product data is wrong?

In this episode of Next Level Supply Chain, Steve Madsen, Founder and CEO of RxERP, joins hosts Reid Jackson and Liz Sertl to explore the critical role of master data in pharmaceutical logistics. When product information like GTINs, NDCs, and trading partner data don't align, entire warehouse operations can grind to a halt.

Steve shares how his team experienced these challenges firsthand and how that led them to build a new approach to serialized inventory management and automated master data.

You'll learn how trusted data sources, automation, and GS1 standards help supply chains move faster, stay compliant with DSCSA, and reduce costly human errors.

In this episode, you'll learn:

Why small data errors can disrupt supply chains
How automation reduces human error in master data management
Why trusted data sources are essential for DSCSA compliance

Things to listen for: (00:00) Introducing Next Level Supply Chain (01:20) Steve's journey in building a pharmaceutical ERP platform (05:29) Why serialization matters (14:17) The benefits of automating master data management (16:54) Connecting master data to DSCSA compliance (30:03) Steve's favorite technology Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org.

Connect with the guest: Steve Madsen on LinkedIn Visit RxERP at https://rxerp.com/

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Automation in supply chains often brings to mind robots and conveyor belts. But one of the most impactful forms of automation happens behind the scenes: labeling.

In this episode, Reid Jackson and Liz Sertl speak with Nick Recht, Director of Sales at TEKLYNX, about how labeling automation improves accuracy, reduces costly manual steps, and connects critical data across supply chain systems.

Nick explains why the industry still relies on the risky "file, open, print, and pray" process and how integrating labeling directly with business systems like ERP and WMS platforms can eliminate errors and save hours of manual work.

In this episode, you'll learn:

Why labeling automation reduces costly errors and manual processes
How integrating labeling with business systems improves efficiency
What the shift to 2D barcodes and RFID means for supply chain visibility

Things to listen for: (00:00) Introducing Next Level Supply Chain (01:17) Nick Recht's journey at TEKLYNX (06:52) What automation really means in labeling (08:48) The "file, open, print, and pray" problem (15:08) Measuring the ROI of labeling automation (21:01) The shift from 1D to 2D barcodes (27:15) How automation supports 2D barcodes and RFID (31:50) A real-world automation success story (37:37) Nick Recht's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org.

Connect with the guest: Nick Recht on LinkedInVisit TEKLYNX at teklynx.com

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MSG has been labeled as the villain of the food world, but Jennifer Ko is rewriting the story and bringing it back with a bold new twist.

In this episode, Reid Jackson sits down with Jennifer Ko, the founder of Dime, a company that's reinventing how we think about MSG. Jennifer shares her personal connection to MSG, the cultural beliefs that shaped her family's avoidance of it, and how she's working to debunk common myths about this misunderstood ingredient. She also discusses the challenges of packaging, logistics, and the supply chain that come with launching a product in the competitive CPG space.

In this episode, you'll learn:

How Jennifer's curiosity about MSG turned into a business idea
The challenge of changing consumer perceptions
The importance of streamlining packaging and logistics in CPG

Things to listen for: (00:00) Introducing Next Level Supply Chain (01:57) Jennifer's entrepreneurial journey (06:08) Breaking down the misconceptions about MSG (11:33) Building a brand around a stigmatized product (18:28) The challenges of building a business in the food industry (29:17) Advice for startups and aspiring entrepreneurs (33:19) Jennifer Ko's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org.

Connect with the guest: Jennifer Ko on LinkedInVisit Dime at dimemsg.com

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The Universal Product Code (UPC) has powered retail for 50 years, but it was never designed to handle the data demands of today's complex supply chains and consumer expectations. In this episode, Reid Jackson and Liz Sertl sit down with Ned Mears, Senior Director of Global Standards at GS1 US, to explore how 2D barcodes will revolutionize the retail landscape, starting with Sunrise 2027. Ned explains how 2D barcodes go beyond simple price lookups, enabling enhanced traceability, connected packaging, and compliance with future regulations. He also offers practical advice on barcode placement, point-of-sale readiness, and why delaying action increases risk.

In this episode, you'll learn:

How 2D barcodes change what's possible at checkout and across the supply chain
What brands and retailers need to do now to prepare for Sunrise 2027
How early planning reduces risk, cost, and operational disruption

Things to listen for: (00:00) Introducing Next Level Supply Chain (04:01) How 2D barcodes differ from traditional UPCs (07:41) Measuring industry progress toward Sunrise 2027 (12:46) How brands can prepare to implement 2D barcodes (19:22) What retailers need to assess to be ready for 2D at the point of sale (21:26) The risks of waiting until 2027 before preparing for 2D barcodes (27:00) Ned's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org.

Connect with the guest: Ned Mears on LinkedIn

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A hot sauce brand doesn't scale on taste alone. It scales on consistency, traceability, and trust.

Matt Pittaluga, Co-Founder of Hank Sauce, joins hosts Reid Jackson and Liz Sertl to share how a college project became a product sold in more than 5,000 stores. He breaks down the early hustle, the jump into retail, and what it takes to keep quality tight as demand grows.

You'll also hear how Hank Sauce approaches traceability through product codes to track ingredients from batch creation to store shelves.

This episode is a replay of our conversation with Matt, brought back for anyone building, scaling, or supplying food brands. In this episode, you'll learn:

How Hank Sauce scaled its distribution to national retailers
The importance of traceability in ensuring food safety and product quality
Strategies for building networks to expand brand reach

Jump into the conversation: (00:00) Introducing Next Level Supply Chain

(01:34) The Hank Sauce story

(06:38) Grassroots marketing and early sales strategies

(13:34) Scaling up distribution to large retailers

(16:38) The importance of traceability and food safety

(19:51) Building a brand with a limited marketing budget

(23:43) Advice for new entrepreneurs

(31:22) Matt Pittaluga's favorite tech

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org.

Connect with the guest:

Matt Pittaluga on LinkedIn

Check out Hank Sauce

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In this episode, Reid Jackson and Liz Sertl sit down with Bob Czechowicz and Nick Latwis from the GS1 US Innovation Team. They discuss the most promising trends, the challenges businesses face when navigating new tech, and the critical role of pilots in testing the viability of these innovations. Gain actionable insights into how companies can successfully experiment with new technologies and drive meaningful change in their supply chains.

In this episode, you'll learn:

Key emerging technologies in supply chains
How to use AI as a creative partner for innovation
The indicators teams use to decide when a pilot is ready to scale

Things to listen for: (00:00) Introducing Next Level Supply Chain (02:54) Emerging technologies in the next three to five years (06:48) Using data to decide which trends matter (16:00) How to design and conduct a pilot test (19:52) Determining market readiness for new technology (27:38) Nick & Bob's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org.

Connect with the guests: Nick Latwis on LinkedInBob Czechowicz on LinkedIn

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Resilience isn't just for small startups—it's vital for businesses of all sizes.

In this episode, Jonathan Biddle, author of Supply Chain for Startups, joins Reid Jackson to discuss how companies can build resilient supply chains using key metrics and smart strategies. Jonathan explains how early decisions about structure, visibility, and supplier engagement can set you up for long-term success.

This conversation offers a clear view of what it takes to build supply chain operations that can adapt as the business grows.

In this episode, you'll learn:

How process mapping uncovers weak points that limit supply chain stability
Why consistent supplier communication strengthens visibility and reduces risk
The early operational signals that indicate it's time to upgrade systems

Things to listen for: (00:00) Introducing Next Level Supply Chain (04:07) Building resilience for early-stage supply chains (06:37) Why supplier insight matters for managing risk (09:41) Daily and weekly habits that improve operations (14:36) Signals that current processes are no longer scalable (20:06) Tools that support growing operations (25:11) How AI can help small supply chain teams (30:21) Jonathan's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

This episode is brought to you by:

Aarongraphics and Wholechain

If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website.

Connect with the guests: Jonathan Biddle on LinkedInCheck out Jonathan's book, Supply Chain for Startups

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Shoppers lose trust the moment they see that your data is inconsistent. In this episode, Jon Gatrell of Loren Data Corp. joins Reid Jackson and Liz Sertl to discuss why product information must stay consistent across every channel. Jon explains how aligned data reduces friction between partners, supports accurate inventory management, and strengthens the experience for buyers and internal teams.

This conversation shows how accurate product data becomes the thread that keeps every part of the supply chain working in sync.

In this episode, you'll learn:

The operational value of keeping product data consistent across channels
The challenges that emerge when item information falls out of sync
How accurate data protects customer trust

Things to listen for: (00:00) Introducing Next Level Supply Chain (02:54) What customers expect from product data (05:29) How inconsistent product information affects buying decisions (07:37) The biggest data challenges supply chain teams face today (12:55) What the industry is doing to improve data synchronization (19:32) Data strategy shifts companies should prepare for next (25:19) Jon's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

This episode is brought to you by:

AccuGraphiX and LSPedia

If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website.

Connect with the guests: Jon Gatrell on LinkedIn Check out Loren Data

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Behind every safe meal is someone who got the data right.

Brandon Ballew, Senior Product Information Analyst at Beaver Street Fisheries, joins hosts Liz Sertl and Reid Jackson to discuss how the seafood industry is preparing for FSMA Rule 204, and how GS1 standards like GLNs, GTINs, and 2D barcodes are helping ensure food safety from port to plate.

Brandon shares how his team uses data to improve visibility, partner collaboration, and customer confidence, proving that accurate and standardized information benefits everyone in the supply chain.

In this episode, you'll learn:

How GS1 standards support FSMA 204 traceability
Why data quality impacts both compliance and customer trust
How Beaver Street Fisheries uses GLNs to connect digital and physical supply chains

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(03:51) Preparing for FSMA 204 and data-driven traceability

(06:08) Lessons from SIMP and early adoption of seafood standards

(09:04) Creative uses of GLNs across operations

(12:31) Data synchronization with GS1 Data Hub and 1WorldSync

(15:34) The cost of inaccurate data in online ordering

(19:00) Educating trading partners about FSMA compliance

(22:11) The benefit of 2D barcodes for consumers

(26:37) Brandon's favorite technologies

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn This episode is brought to you by: Avery Dennison and Syndigo If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website. Connect with the guests: Brandon Ballew on LinkedIn Check out Beaver Street Fisheries

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A single contamination can have serious consequences for vulnerable populations, such as students. Traceability is essential to ensure food safety from the farm to the school cafeteria.

In this episode, Jim White, President and Co-Founder of ENSESO4Food, and Candice Bevis, Farm Operations Manager at Spartanburg County School District 6, explain how digital traceability simplifies FSMA 204 compliance and strengthens confidence in the food supply chain.

They discuss how affordable technology and GS1 standards help small farms operate with the same precision as large suppliers, connecting farms, processors, and cafeterias for a safer food system.

In this episode, you'll learn:

How to ensure accountability in food sourcing and delivery
Why simplicity and affordability matter for technology adoption
Ways schools are using visibility to improve food safety

Things to listen for: (00:00) Introducing Next Level Supply Chain (04:22) How the Trakkey partnership began (07:59) Connecting farms, processors, and schools (12:33) How digital tools simplify compliance (18:03) Teaching students where their food comes from (20:56) Making food safety simpler for farmers (23:31) Reducing waste and improving efficiency (26:32) Jim and Candice's favorite tech

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn This episode is brought to you by:AccuGraphixIf you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website. Connect with the guests: Jim White on LinkedInCheck out ENSESO4Food and Spartanburg County School District Six

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Efficiency works when everything goes to plan. But as disruptions grow more frequent and complex, resilience and preparation are what set strong supply chains apart.

In this episode, logistics expert John Manners-Bell, founder and CEO of Transport Intelligence, joins hosts Reid Jackson and Liz Sertl to discuss what leaders need to know about supply chain risk, technology, and balance.

With over 40 years in the industry advising organizations like the World Economic Forum, the UN, and the European Commission, John shares hard-earned lessons from real-world crises and why efficiency is not enough.

Listeners will gain a sharper understanding of how to prepare for disruption, enhance visibility across their networks, and utilize AI and data to build more resilient operations.

In this episode, you'll learn:

How to measure the cost of supply chain risk
Why you need to prioritize resilience in supply chain strategy
How AI helps logistics leaders anticipate risks and plan accordingly

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(04:14) Why supply chain risk is everyone's problem

(06:41) Balancing efficiency and resilience for long-term success

(11:07) Why inventory alone won't save your business

(12:51) How visibility and data transform modern supply chains

(16:24) Cyberattacks, paper backups, and recovery stories

(18:18) The rise of AI and automation in logistics

(22:12) Lessons from companies that built resilience

(25:57) The mindset every future-ready supply chain leader needs

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

Connect with the guests: John Manners-Bell on LinkedIn Check out Transport Intelligence

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From Sunday suppers to 2,000 stores… and almost losing them all. Andrew Arbogast turned his dad’s cheese dip recipe into a fast-growing CPG brand, only to face the harsh realities of shelf life, co-packing, and retailer expectations. In this episode, he joins Liz Sertl to share how he scaled Arbo’s Cheese Dip, what nearly sank the business, and the turning point that gave him a second chance.

Listeners will hear the unfiltered story behind bringing a homemade recipe to the national stage, and the resilience, partnerships, and supply chain decisions that made survival possible.

In this episode, you’ll learn:

How shelf life testing and packaging decisions directly impact scalability
Why rapid national expansion without brand awareness creates costly supply and demand mismatches
What strategies helped Arbo stabilize its operations

Jump into the conversation: (00:00) Introducing Next Level Supply Chain

(02:33) Family traditions that inspired Arbo’s recipe

(04:25) Why barcodes matter for brand credibility

(06:03) Shelf life challenges with early co-packers

(08:11) Reformulating products for large-scale production

(09:24) Rapid retail expansion that backfired

(11:31) Winning Walmart Open Call and scaling mistakes

(13:28) Debt crisis and asking for help

(17:33) Grants and innovation with Real California Milk

(19:31) Favorite flavors and unexpected uses for cheese dip

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

Connect with the guests: Andrew Arbogast on LinkedIn Check out Arbo’s Cheese Dip

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When food safety is on the line, every hour counts. The FDA’s new FSMA 204 rule is raising the standard for traceability, with stronger requirements designed to track products faster and manage recalls more effectively. At stake is not just compliance, but the ability to protect both consumers and businesses when outbreaks occur.

In this episode, Angela Fields from the FDA joins hosts Reid Jackson and Liz Sertl to explain what FSMA 204 means for supply chains. They explore why proactive traceability is replacing outdated reactive models and how better data is improving the speed and accuracy of investigations.

You’ll also hear real stories from outbreak response, how electronic records can cut weeks off investigations, and why collaboration across the food industry makes a difference for everyone.

In this episode, you’ll learn:

How FSMA 204 creates new opportunities for supply chain transparency
Why recalls work best when industry and regulators communicate clearly
What steps companies can take now to prepare for the 2028 compliance deadline

Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:58) Angela Fields’ background

(02:59) Food safety from a regulatory perspective

(04:13) How the environment affects supply chain risks

(06:59) What FSMA 204 means for industry

(08:40) Spinach outbreaks and the cost of recalls

(09:53) Why regulations also protect food companies

(14:23) How electronic records speed outbreak investigations

(17:17) Who triggers recalls and how they happen

(19:33) Best practices companies use to prevent recalls

(22:15) Where consumers can track recalls and outbreaks

Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn

Connect with the guests: Angela Fields on LinkedIn Check out the FDA

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Carter’s just pulled off what many retailers thought was impossible.

In only three months, the iconic children’s apparel brand rolled out RFID technology across 700 stores: improving accuracy on every item and making life easier for both store teams and customers. In this episode, Gina Maddaloni and Anna Marie Blackburn from Carter’s join hosts Reid Jackson and Liz Sertl to discuss how RFID became central to Carter’s retail operations, what it took to win buy-in across the company, and how it is improving both inventory management and customer experience.

You’ll also hear how Carter’s uses RFID to cut payroll costs for year-end inventory by 50 percent, why the rollout became a recruiting tool for store teams, and where the company sees new opportunities to extend RFID into supply chain operations.

In this episode, you’ll learn:

How Carter’s achieved one of the fastest RFID deployments in retail
Why RFID is no longer “too complex” or “too expensive”
What’s next as Carter’s expands RFID use into its supply chain operations

Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:29) Anna Marie and Gina’s backgrounds (03:52) What RFID technology means for retail (06:47) The process of rolling out RFID across Carter’s stores (13:21) RFID’s impact on Carter’s operational efficiency (17:49) RFID as a recruiting tool for store teams (18:54) Asset protection benefits and peace of mind (19:34) Expanding RFID into DC operations (21:35) What’s next, Carter’s move toward serialization (23:01) Advice for companies starting their RFID journey (24:02) Busting RFID myths: cost, complexity, and adoption (26:29) Favorite tech beyond RFID (29:22) What Gina and Anna Marie want to learn next

Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn

Connect with the guests: Gina Maddaloni on LinkedIn Anna Marie Blackburn on LinkedIn Check out Carter’s

Learn more about the GS1 US Solution Partner Program: https://www.gs1us.org/industries-and-insights/partners

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The way cash moves through the supply chain is evolving.

What was once a paper-heavy process is now embracing digital transformation.

In this episode, Robert Skitt, Senior Manager at Axiom Armored Transport, joins hosts Reid Jackson and Liz Sertl to discuss the shift from traditional, manual methods to more secure, efficient, and accountable digital solutions.

Financial institutions and the Federal Reserve are demanding greater transparency and control over cash movement, and armored transport teams are under increasing pressure to adapt.

Robert walks us through the process of how Axiom is modernizing armored transport, replacing handwritten logs with barcode scans and eManifests. In this episode, you’ll learn:

How GS1 standards are helping digitize cash logistics
What “cash visibility” looks like in practice
Why early adoption gave Axiom a seat at the table and a competitive edge

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(04:52) What cash visibility looks like

(07:23) How GS1 standards changed the workflow

(11:32) Turning paper-heavy processes into data

(13:32) Barcode tech in armored car logistics

(15:14) How digitization improves accuracy and trust

(19:25) Advice for starting your visibility journey

(20:44) Robert’s favorite technology today

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Robert Skitt on LinkedInCheck out Axiom Armored Transport

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The packaging around your product now matters just as much as the product itself.

For companies navigating Extended Producer Responsibility (EPR) laws, that's quickly becoming the reality. And it’s reshaping how teams think about data, packaging, and compliance.

In this episode, Lindsay Savage, Senior Director of Data Governance and Business Platforms at Georgia-Pacific LLC, joins hosts Reid Jackson and Liz Sertl to demystify what EPR means for manufacturers and retailers.

With legislation ramping up across states, Lindsay explains how brands are preparing for complex reporting requirements, coordinating across departments, and turning sustainability regulations into opportunities for smarter product innovation.

In this episode, you’ll learn:

Why EPR is more than a packaging issue and why it matters now
How Georgia-Pacific is building scalable systems to manage regulatory data
Tips for companies just getting started, from legal teams to logistics

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:21) Lindsay Savage’s background

(03:16) What EPR means for your business

(04:50) Every state has its own rules

(06:15) Data overload and the push for standards

(07:36) Breaking down product, packaging, and pallet

(09:27) Two ways to report EPR data

(11:20) How to get started with EPR compliance

(12:40) Building cross-functional teams for success

(17:55) Embracing AI tools to stay ahead

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Lindsay Savage on LinkedIn Check out Georgia-Pacific

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How are brands thinking about their supply chains five years after the COVID-19 crisis?

Companies are now leaning more heavily into innovation, from making their operations resilient to market changes to launching sustainability initiatives.

In this episode, Stephanie Mehta, CEO and Chief Content Officer at Mansueto Ventures, joins hosts Reid Jackson and Liz Sertl following her keynote at GS1 Connect. They discuss why the supply chain is now at the center of innovation and how companies can stay ahead of changes in the economy and evolving customer demands.

Drawing on her experience leading Fast Company and Inc., Stephanie shares how resilience, sustainability, and data-driven thinking are transforming the business landscape for companies of every size.

In this episode, you’ll learn:

How companies are using the supply chain to drive innovation and acceleration
Why executives are rethinking product packaging, automation, and logistics
The impact of data and social media on a company’s operations

Jump into the conversation:

(00:17) Introducing Next Level Supply Chain

(02:32) Stephanie Mehta’s journey from business journalist to CEO

(03:27) How GS1 US collaborates with media brands

(04:13) Reaching small businesses with supply chain storytelling

(05:41) What most people miss about barcodes

(07:35) Why innovation should not stop post-crisis

(08:23) How sustainability aligns with consumer demand

(11:16) Solving forecasting and inventory with better data

(12:05) The logistics of HP’s sustainability initiative

(15:56) Social media’s growing impact on supply chains

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Stephanie Mehta on LinkedIn

Check out Mansueto Ventures

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Confused by the new regulations and a patchwork of state-level policies?

With a new administration setting fresh policy priorities, supply chains are facing shifting rules and growing pressure to adapt.

Maggie Lyons, Vice President of Government and Regulatory Affairs at GS1 US, joins hosts Reid Jackson and Liz Sertl to decode the changes affecting how products are made, moved, and sold, and what businesses can do to stay ahead. From SNAP waivers and red dye bans to extended producer responsibility (EPR) laws and 2D barcodes, this episode breaks down how government decisions are impacting daily operations across food, retail, and consumer packaged goods (CPG).

Maggie’s team works with policymakers and industry leaders to align mandates with existing systems, helping avoid duplication and enabling efficient, standards-based implementation.

In this episode, you’ll learn:

How state-level regulation is influencing national supply chain strategies
Why new ingredient bans could create a ripple effect across CPG brands
What you can do to stay ahead of policy changes impacting your industry

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:07) Why GS1 built a policy team

(04:02) From Capitol Hill to CPG strategy

(06:34) Staying focused amid constant regulatory shifts

(08:48) Government agencies shaping supply chain standards

(10:38) Customs, tariffs, and food assistance priorities

(14:59) How SNAP waivers complicate retail operations

(17:57) What red dye bans mean next

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Maggie Lyons on LinkedIn

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What if you could see what your customers are searching before they even hit 'buy'?

In today’s hyper-competitive marketplace, that’s exactly what the best brands are doing, and it’s giving them a serious edge.

In this episode, Chris Barnes, General Manager of Retail & Alternative Channels at Jungle Scout, joins hosts Reid Jackson and Liz Sertl to break down how brands are using real-time search, product, and shopper data to respond faster to market signals on Amazon and beyond.

Chris shares how companies are identifying market opportunities, protecting category share, and improving performance across pricing, inventory, and advertising, all by knowing what to look for in the data.

In this episode, you’ll learn:

How to use search and shopper behavior to guide product strategy
Why category management looks different in the age of marketplaces
The data brands overlook and how it impacts sales performance

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:07) Chris Barnes on his career journey

(04:38) Transforming strategy with data and intelligence

(05:55) Category management in-store vs. online

(09:23) AI’s impact on search and consumer behavior

(13:04) Dude Wipes’ growth and success

(15:35) Leveraging data to understand consumer needs

(19:17) Power of data analytics in product development

(20:48) Top strategies for maximizing growth

(27:37) The future of agencies and AI in business

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Chris Barnes on LinkedInCheck out Jungle Scout

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How do you build a beverage brand from scratch and land in over a thousand stores?

For Aisha Chottani, it started with stress and a few homemade “potions”.

In this episode, Aisha, Founder and CEO of Moment, joins hosts Reid Jackson and Liz Sertl to talk through what really goes into launching and scaling a functional drink brand. From labeling boxes by hand to managing relationships with co-packers and navigating supply chain failures, Aisha shares the behind-the-scenes story most startup founders keep to themselves.

She also gets real about what went wrong, like barcode mix-ups and Amazon returns gone sideways, and how those lessons became systems that power Moment’s growth today.

In this episode, you’ll learn:

Why small brands need relationships more than volume
How early mistakes can turn into long-term wins
What to watch out for when scaling distribution and operations

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(01:34) Building a global mindset from four continents

(03:07) From McKinsey burnout to homemade “potions”

(06:06) Barcode errors and the pain of early logistics

(08:21) Growing Moment to 1,000 stores and 30 DCs

(11:33) What small brands can leverage on

(14:06) Collaborating with Lululemon

(17:15) Why Moment leans into a subscription model

(20:39) Operational failures to learn from

(27:36) Aisha’s favorite technology

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Aisha Chottani on LinkedInCheck out Moment

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What does it take to grow a brand on Amazon today?

The rules have changed, and Amazon is now less of a storefront and more of a dynamic ad and data platform.

In this episode, Jason Boyce, Founder and CEO of Avenue7Media, joins host Reid Jackson to share what he’s learned over 22 years in the e-commerce world. From selling as a reseller to building a brand and leading an agency, Jayson explains why success now depends on feeding the algorithm, not pitching to buyers.

He breaks down how streaming TV is driving direct Amazon sales, the problem with locked attributes and UPCs, and why attribution is finally catching up to the promise of connected TV.

In this episode, you’ll learn:

Why traditional retail rules don’t apply to Amazon
How Connected TV can accelerate brand growth
What makes Amazon profitable when compared to DTC

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:53) From failed consulting to full-service agency

(06:26) Fixing locked attributes and bad UPC data

(09:59) Streaming ads that convert like e-commerce

(13:56) Selling to algorithms, not people

(16:34) Comparing Amazon to direct-to-consumer

(20:44) Why CTV is outperforming display ads

(26:48) How AI will change the way we shop

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Jason Boyce on LinkedInCheck out Avenue7Media

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How accurate is your inventory?

For many retailers, answering that question is more difficult than it appears—especially when inventory counts are only conducted once or twice a year.

In this episode, Dean Frew, President, RFID Solutions Division, SML IIS, sits down with hosts Reid Jackson and Liz Sertl to explore how RFID solves one of retail’s biggest challenges. Dean shares how real-time data at the item level drives results from return fraud to buying online and pick up in store.

He also discusses what it takes to make RFID work at scale, how adoption has changed post-COVID, and why distribution centers are the next frontier.

In this episode, you’ll learn:

How RFID improves inventory accuracy
Where retailers are seeing the most significant ROI
New use cases beyond the sales floor

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:20) Dean’s background and RFID journey

(06:35) Improving inventory accuracy with RFID

(12:13) Reducing returns fraud with item-level data

(18:07) How BOPIS impacts inventory and sales

(23:01) Boosting inbound accuracy at distribution centers

(26:14) RFID in checkout and fitting room experiences

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Dean Frew on LinkedInCheck out SML Group

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Did you know that the first coupon dates back to the 1800s?

It hasn't changed much for something that's been around that long, and how shoppers redeemed coupons stayed the same…until now.

In this episode, Brett Watson, CEO of The Coupon Bureau, joins hosts Reid Jackson and Liz Sertl to talk about how the world of coupons is finally catching up. With digital formats, real-time validation, and built-in fraud prevention, coupons are evolving for the modern retail experience.

Brett explains what it takes to bring an old system into the digital age, why coupon fraud has become such a costly issue, and how these changes are unlocking new opportunities for both brands and consumers.

In this episode, you’ll learn:

How couponing has evolved over the years
The role of coupons in marketing and media
The future of coupon technology

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(03:31) History of couponing

(09:45) The scale of coupon fraud in the industry

(14:56) The new coupon standard

(18:54) Different innovations and applications of coupons

(23:23) Brett’s favorite tech she can’t live without

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Brett Watson on LinkedIn

Check out The Coupon Bureau

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Do you ever think about food safety when you sit down for a meal? It’s easy to take for granted, but behind every meal, strict standards and practices ensure the food we consume is safe.

In this replay episode, we revisit our conversation with Darin Detwiler, Founder and CEO of Detwiler Consulting Group. Darin’s path to food safety is deeply personal, driven by the tragic loss of his son to E. coli.

Darin shares how the food safety industry is adapting to technological advancements like data analytics, AI, and digital solutions while meeting the ongoing demand for consistent production. If you've ever wondered about the efforts behind keeping food safe, this episode provides an inside look at the evolving food safety landscape and how we can continue protecting consumers in a rapidly changing environment.

In this episode, you’ll learn:

How digital solutions like data analytics and blockchain balance long-term and short-term food safety goals
The need for courage in food safety leadership to proactively manage and prevent crises
The power of social media to help improve food safety and transparency

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(00:45) What led Darin into the food safety industry

(04:05) What Detwiler Consulting Company offers

(09:20) New technology and trends in the food safety industry

(14:08) How Darin and his team use AI and evolve it

(16:39) Big failures that have taken place in the food safety industry

(23:47) Darin’s favorite technology at the moment

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Darin Detwiler on LinkedIn

Check out Detwiler Consulting Group

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The apparel industry is working to be more sustainable, but verifying those claims is complicated. With over 70 certifications and no standardized way to share data, brands and retailers struggle to track sustainability efforts efficiently.

In this episode, Amy Reiter, Senior Director of Customer Success for the Apparel and General Merchandise Initiative at GS1 US, joins hosts Reid Jackson and Liz Sertl for a conversation on the challenges of sustainability certifications in apparel. Many companies still rely on PDFs and spreadsheets to verify organic cotton claims and responsible manufacturing. GS1 US is working to change that by improving data-sharing processes and exploring how GTINs (Global Trade Item Numbers) can streamline certification tracking.

Tune in to learn how the industry is tackling sustainability verification and what it means for brands, retailers, and consumers alike.

In this episode, you’ll learn:

Why GTINs are critical for accurate sustainability claims
How brands and retailers can replace inefficient certification tracking
The growing role of machine-readable data in product transparency

Jump into the conversation:

(00:00) Sustainability Journey at GS1 US

(03:16) Streamlining Textile Certification Data

(06:51) GTIN Certification Process Overview

(10:22) Gen Z Drives Eco-Label Awareness

(13:04) Seamless Machine-Readable Data Sharing

(18:28) Sustainability Practices in Business

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Amy Reiter on LinkedIn

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The Food Safety Modernization Act (FSMA) compliance deadline is approaching quickly, giving companies less than a year to meet new food safety and traceability requirements. But beyond compliance, why does traceability matter?

In this episode, Wiggs Civitillo, Founder & CEO of Starfish, joins hosts Reid Jackson and Liz Sertl to discuss how product traceability can streamline recalls, reduce food waste, and build consumer trust. Inconsistent data and lack of interoperability are some of the biggest challenges companies face in food traceability. Starfish addresses these challenges by enabling secure, seamless data sharing across the supply chain.

Tune in to hear FSMA 204 explained and discover solutions to help companies stay compliant.

In this episode, you’ll learn:

Practical solutions to meet FSMA 204 requirements efficiently
The impact of real-time data on food safety monitoring
How companies can use traceability to build consumer trust

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(01:41) Challenges and lessons from the IBM Food Trust

(05:25) How Starfish connects supply chains

(13:58) Recalls, food safety, and consumer trust

(19:19) Understanding FSMA 204 and compliance

(25:06) Benefits of product traceability

(30:39) Wiggs’ favorite tech tool

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Wiggs Civitillo on LinkedIn

Check out Starfish

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Customers have endless options at their fingertips. If they can’t find what they need in your store, they’ll simply go elsewhere to shop. But this isn’t just a retailer’s problem, it’s a challenge that impacts the entire supply chain.

In this episode, industry expert Mike Graen joins hosts Reid Jackson and Liz Sertl to break down the critical importance of on-shelf availability. Mike shares why ensuring products are accessible to customers is more essential than ever. He also shares how RFID, AI-driven algorithms, and robotics are transforming inventory accuracy, alongside actionable strategies to keep shelves stocked and customers satisfied.

In this episode, you’ll learn:

The difference between "in-stock" and "on-shelf availability"
How technology is solving inventory challenges and boosting sales
The evolving nature of customer loyalty and how to keep up

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(03:13) The importance of on-shelf product availability (OSA)

(05:21) Why retailers are losing customers

(07:41) Challenges with inventory management

(14:15) The different ways customers shop

(18:52) Getting serious about measuring OSA

(22:47) Computer vision and RFID to track OSA

(28:35) GS1 standards in the supply chain

(32:52) Evolving together with technology

(35:13) Mike’s favorite tech

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Mike Graen on LinkedIn

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Traceability and supply chain integrity are more than just buzzwords—they’re the backbone of patient safety and industry innovation.

In this episode, host Reid Jackson welcomes Gary Lerner, Founder and CEO of Gateway Checker, to explore the transformative power of the Drug Supply Chain Security Act (DSCSA).

They discuss how the shift from lot-level to item-level traceability is revolutionizing healthcare, providing unprecedented safeguards against counterfeiting and channel diversion. From the mechanics of 2D barcodes to the role of AI in analyzing supply chain data, Gary shares practical insights from his 20+ years of experience navigating the intersection of digital and physical supply chains.

In this episode, you’ll learn:

How DSCSA is transforming healthcare supply chains with item-level traceability
The critical role of 2D barcodes in ensuring authenticity and patient safety
Why data quality and interoperability are the next big steps for supply chain efficiency

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:18) From brand protection to healthcare supply chains

(03:37) Innovating item-level traceability in goods

(05:15) The importance of supply chain integrity in healthcare

(06:48) Breaking down the “license plate” of pharmaceuticals

(09:23) Understanding DSCSA and its impact on patient safety

(12:38) How bad actors exploit supply chain gaps

(13:49) Counterfeit prevention as part of national security

(16:10) Using interconnectivity to uncover supply chain risks

(19:16) Best practices for adapting to DSCSA regulations

(21:09) How serialization enables better inventory accuracy

(26:05) The future of supply chain integrity and AI innovation

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with Guest:

Gary Lerner on LinkedIn

Gateway Checker

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As 2025 approaches, supply chain trends like digital transformation, AI, sustainability, and smart logistics remain top of mind.

In this episode, James Chronowski, Vice President of Strategic Account Management at GS1 US, joins hosts Reid Jackson and Liz Sertl to explore how data quality plays a crucial role in addressing these trends. James offers practical insights for businesses to tackle emerging challenges and seize opportunities in an evolving supply chain landscape.

In this episode, you’ll learn:

The top trends shaping the supply chain industry in 2025
Why data quality and governance are essential for businesses
How to build resilient supply chains in a rapidly changing environment

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:36) Current and future trends in the supply chain

(08:20) The foundational role of data governance

(11:42) How businesses can be more resilient in 2025

(13:52) James Chronowski’s favorite tech

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

James Chronowski on LinkedIn

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Modern technology makes starting an online business easy. However, that also means stiffer competition.

How can aspiring entrepreneurs succeed in the world of e-commerce? In this episode, Jesse Ness, at Ecwid by Lightspeed, joins hosts Reid Jackson and Liz Sertl to discuss the essential steps and common pitfalls of starting and growing an online business. They discuss ways high-quality imagery, detailed product descriptions, and social media engagement can help your store stand out. Jesse also shares insights on emerging market trends like live selling and community engagement.

In this episode, you’ll learn:

How storytelling helps brands stand out in a crowded e-commerce market
The first steps to setting up a successful online store
Tips to overcome growth plateaus and how to scale your business effectively

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(01:43) Online selling with Ecwid

(04:02) How to set up an online store

(08:27) Share your brand story

(12:11) Why entrepreneurs give up too soon

(17:10) The rise of live selling and other e-commerce trends

(22:16) Jesse Ness’ favorite tech

(24:34) Using AI to enhance daily life

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Jesse Ness on LinkedIn

Check out Ecwid by Lightspeed

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This year has been packed with incredible supply chain stories showcasing innovation, collaboration, and inspiring moments in supply chain logistics.

In this episode, hosts Reid Jackson and Liz Sertl take you through their favorite conversations of the year, featuring insights from industry leaders like Gena Morgan, Dr. Darin Detwiler, and Chuck Lasley. They discuss key topics that defined the year—data quality, traceability, retail automation, and the UPC barcode—all while looking ahead to what’s next in 2025.

In this episode, you’ll learn:

Key trends that influenced supply chains in 2024
Innovations driving transparency and traceability
Exploring the future of 2D barcodes and data quality

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(01:48) 2D barcodes, data quality, and GS1 standards

(05:20) E-commerce and supply chain challenges

(06:37) Improving traceability and food safety

(11:04) The adoption of the barcode and its multiple uses

(13:11) Liz’s favorite episodes

(15:14) Reid’s favorite episodes

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

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What started as a college project has now become a pantry staple sold in over 5,000 stores.

In this episode, Matt Pittaluga, Co-Founder of Hank Sauce, joins hosts Reid Jackson and Liz Sertl to share how a homemade hot sauce grew into a beloved national brand.

Matt explains how traceability and consistency have been key to scaling the business while keeping product quality high. Through detailed product codes and a robust production database, Hank Sauce tracks every ingredient from batch creation to store shelves, ensuring full transparency and control.

This meticulous approach to data and process has fueled Hank Sauce’s growth from a local favorite to a nationwide success.

In this episode, you’ll learn:

How Hank Sauce scaled its distribution to national retailers
The importance of traceability in ensuring food safety and product quality
Strategies for building networks to expand brand reach

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(01:34) The Hank Sauce story

(06:38) Grassroots marketing and early sales strategies

(10:09) Scaling up distribution to large retailers

(13:22) The importance of traceability and food safety

(16:11) Building a brand with a limited marketing budget

(19:21) Advice for new entrepreneurs

(26:30) Matt Pittaluga’s favorite tech

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Matt Pittaluga on LinkedIn

Check out Hank Sauce

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With disruptions becoming more frequent, companies must adapt or risk falling behind.

To stay ahead, many are embracing new technology, with AI emerging as a powerful tool for enhancing supply chain agility and resilience.

In this episode, Steve Hochman, VP of Research at Zero100, joins hosts Reid Jackson and Liz Sertl to talk about the key trends shaping the future of supply chains. He highlights the need for organizations to adapt by improving cross-functional collaboration and leveraging artificial intelligence.

In today’s rapidly changing global environment, organizations must focus on their people, processes, and technology to build lasting supply chain resilience.

In this episode, you’ll learn:

Effective ways to leverage AI for automating supply chain operations
The importance of cross-collaboration for a more integrated and responsive system
How to implement small-scale AI experiments for meaningful impact

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(03:10) The rise of supply chain volatility

(08:12) Cross-functional collaboration in supply chains

(15:35) Innovation through AI experiments

(17:48) Case study: Shein’s use of AI for e-commerce

(21:07) The importance of data management

(25:40) Considering the ethical implications of AI

(31:16) Future trends of AI in supply chains

(32:39) Steve Hochman’s favorite tech

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Steve Hochman on LinkedIn

Check out Zero100

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With less than 10% of warehouses currently automated, the industry is on the verge of a major transformation.

As automation surges, one element will define success: the power of high-quality data.

In this episode, Ries Bouwman, Product Manager at KNAPP, and Gasper Gulotta, Director of Software Consultancy at KNAPP, join hosts Reid Jackson and Liz Sertl to discuss how accurate data is essential to the future of warehouse automation.

Reis and Gasper share examples of how poor data can disrupt automated systems, causing costly delays and inefficiencies. They emphasize that by improving data management, companies can not only prevent these issues but also unlock the full potential of automation.

Automation isn’t just about the machines—it’s about ensuring accurate, complete data that systems can rely on to function smoothly.

In this episode, you’ll learn:

Why data accuracy is critical for successful warehouse automation
The challenges and costs associated with incorrect or incomplete data
The role of GS1 standards in improving data quality across supply chains

Jump into the conversation:

(00:00) Introducing Next Level Supply Chain

(02:28) KNAPP and its journey in automation

(05:22) The importance of data quality in automation

(08:38) Connecting KiSoft to ERP systems

(13:23) Verifying data accuracy

(18:13) Raising industry standards for better data

(24:20) Bad data causing issues for warehouse automation

(30:39) Ries and Gaspar’s favorite tech

(34:32) Smarter data collection through AI and quantum computing

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Ries Bouwman on LinkedIn

Gasper Gulotta on LinkedIn

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As supply chains become increasingly complex and stringent regulations like DSCSA and FSMA become more prevalent, understanding how to leverage EPCIS (Electronic Product Code Information Services) for granular visibility and efficient data management is more crucial than ever.

In this episode, hosts Reid Jackson and Liz Sertl are joined by Matt Andrews, Global Standards Director at GS1 US. Matt unpacks the fundamentals and applications of EPCIS, from its role in modeling supply chain processes to its transformative impact across industries like healthcare, food, retail, and logistics.

EPCIS can help your organization achieve unparalleled supply chain visibility, improve compliance, and drive competitive advantage.

In this episode, you’ll learn:

The intricacies of EPCIS (Electronic Product Code Information Services) and its universal application across industries for enhanced supply chain visibility, compliance, and efficiency.
How EPCIS can revolutionize inventory management with real-time data accuracy, from monitoring cycle counts to tracking product movement from back of house to point of sale.
How industries such as healthcare and food service leverage EPCIS to comply with regulations like DSCSA and FSMA 204, ensuring traceability down to the unique item level.

Jump into the Conversation:

(00:00) Introducing Next Level Supply Chain

(06:25) Benefits that organizations are seeing by leveraging EPCIS

(08:00) Full granular visibility, item-level tracking, inventory management

(13:54) How EPCIS can log events from manufacturing to sales

(17:03) Enhanced supply chain visibility through real-time EPCIS data

(18:28) Accessing claims compliance through advanced visibility

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Matt Andrews on LinkedIn

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Imagine if barcodes not only speed up your grocery checkout but also transform logistics, healthcare, and the overall efficiency of global supply chains.

In this episode, hosts Reid Jackson and Liz Sertl are joined by Rich Eicher, Director of codeREADr. With his extensive experience in barcode innovation, Rich shares insights into how modern camera-based barcode readers surpass traditional laser readers and why dedicated barcode scanning devices are preferred in specific environments.

Rich explains barcodes' critical role in various business applications, from facilitating accurate inventory management to preventing costly supply chain errors. He also elaborates on the industry's adaptation to consumer demands, the significant challenges of barcode inaccuracies and their impact on delivery services, and how advancements in AI and ChatGPT are poised to revolutionize data capture and processing across industries.

In this episode, you’ll learn:

The differences between laser and camera-based barcode readers commonly used in grocery stores.
The importance of barcodes in various business applications and the issues caused by barcode discrepancies in the supply chain.
The upcoming GS1 Sunrise 2027 initiative is transitioning to QR codes for enhanced data capture.

Jump into the Conversation:

[00:00] Introducing Next Level Supply Chain

[01:01] Who Rich Eicher is, and what he does

[03:08] The different barcodes and their significance

[10:13] All about laser reading barcodes

[13:12] The importance of using barcodes and why companies are shifting to using them more

[16:22] The problems that come along with not using barcodes

[22:16] Other trends happening outside of barcodes

[27:22] Rich’s favorite technology he is using right now

[29:51] Closing

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guest:

Rich Eicher on LinkedIn

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Imagine a world where combating climate change and protecting the environment is integrated into every step of global trade.

In this episode, hosts Reid Jackson and Liz Sertl are joined by Lea-Ann Bigelow, Director of Green Trade at U.S. Customs and Border Protection (CBP). With a wealth of experience in environmental regulation and sustainability, Lea-Ann shares how U.S. Customs is evolving to meet the challenges of climate change through innovative trade practices.

Lea-Ann discusses how CBP's efforts are not just about regulating imports but about leading the charge in reducing emissions, enhancing traceability, and fighting environmental crimes. By integrating sustainability into the global supply chain, these initiatives are paving the way for a cleaner, safer world.

In this episode, you’ll learn:

How U.S. Customs and Border Protection is pioneering green trade practices to reduce emissions and enhance sustainability across global supply chains.
The implementation of advanced traceability systems to combat environmental crime and ensure compliance in international trade.
The collaborative strategies between government and industry that are shaping a more resilient and environmentally responsible future for global trade.

Jump into the Conversation:

[00:00] Introducing Next Level Supply Chain

[00:40] Lea-Ann Bigelow Discusses Green Trade Initiatives at CBP

[01:23] The Dark Side of Trade: Environmental Crime and Its Ties to Other Offenses

[01:52] Why GS1 Connect Is Crucial for Environmental Compliance

[02:55] The Role of GS1 Standards in Enhancing Global Trade Compliance

[04:41] Developing the Green Standard for Global Trade

[04:50] International Collaboration on Environmental Regulations

[05:31] Navigating Complex Global Environmental Regulations

[06:02] Closing Thoughts: The Future of Green Trade

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Lea-Ann Bigelow on LinkedIn

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Imagine a world where ensuring patient safety and improving healthcare outcomes begins with something as simple as smart inventory management.

In this episode, hosts Reid Jackson and Liz Sertl are joined by Chris Anderson, Director of Technical Program Management at VUEMED. Chris, with nearly a decade of experience in data management and analytics, shares the intricate world of inventory management solutions for hospitals—focusing on implantable medical devices.

Chris also discusses how a unified system not only enhances the tracking of medical devices but also bolsters patient safety through more effective recall management and improved patient outcomes.

In this episode, you’ll learn:

How unique device identification (UDI) standardization is transforming hospital inventory management, enabling more precise tracking and significantly improving patient safety outcomes.
Insights into the seamless integration of GS1 standards within healthcare supply chains and learn practical approaches to overcoming compliance pitfalls and maximizing data utility.
The emerging trends and legislative updates that are set to impact future supply chain regulations in healthcare, providing a strategic edge to stay ahead in a rapidly evolving landscape.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Chris Anderson on LinkedIn

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Food safety is intricate, and for some, it can be emotional. But as food safety evolves, technology and innovation are more crucial now than ever.

Reid Jackson and Darin Detwiler, Founder and CEO of Detwiler Consulting Group, discuss the intricacies of food safety. Darin, an expert with over 31 years of experience, opens up about his journey, which began with the tragic loss of his son to E. coli and evolved into a lifelong commitment to improving food safety standards.

They discuss the roles that new technologies and procedures play in fortifying food safety systems, the emotional and operational challenges faced by professionals in the field, and the essential human elements—like courage—that drive meaningful change. They also address the complexities of balancing short-term and long-term goals in food safety investments, emphasizing the importance of preparing and integrating cutting-edge solutions amid ongoing production challenges.

In this episode, you’ll learn:

How integrating advanced digital solutions like data analytics and blockchain can simultaneously address long-term and short-term goals within the food safety sector, ensuring a sustainable and secure supply chain.
The importance of cultivating courage within food safety leadership roles, emphasizing the critical need for a proactive approach in preventing and mitigating safety crises.
The transformative role of social media in empowering consumers as active stakeholders in food safety, contributing real-time data, and enhancing industry transparency and responsiveness to potential risks.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Darin Detwiler on LinkedIn

More about Detwiler Consulting Group - https://www.herculeaneffort.net/

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In the supply chain, technical requirements are the cornerstone for creating scalable and interoperable systems that ensure a seamless flow of information and enhance the accountability and traceability of materials and products throughout their lifecycle.

Liz and Reid got to talk about this with Elyse Tosi, the Vice President of Accounts and Implementation at EON, an innovator in product digitization. Elyse shares her extensive knowledge and experience in supply chain management, touching on her work with brands like Victoria's Secret and Eileen Fisher, to discuss the transformative impact of technology and standards on global supply chains.

They discuss enhancing value chain efficiency through interoperability, the significance of the EPCIS standard in scaling and achieving interoperability, and how EON, chosen by the EU to pilot digital product passports, is influencing legislation and standards adoption—an initiative critical for compliance, brand protection, and product authentication. They also explore emerging trends like digital twins, QR codes, digital links, and their game-changing potential for retail and customer engagement.

In this episode, you’ll learn:

How EPCIS standards ensure interoperability and scalability for digital product passports, enabling seamless data exchange and lifecycle management in supply chains
The transformative impact of digital twins, QR codes, and digital links on retail experiences, customer engagement, and product data connectivity, driving new commerce channels and incremental revenue opportunities.
How Eon leverages compliance with EU legislation to provide commercial benefits such as brand protection and product authentication, reinforcing the importance of scalable and cost-effective blockchain applications.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Elyse Tosi on LinkedIn

More about EON -https://www.eon.xyz/

View Details

Today, the speed of change in the market and on Amazon is rapid, making it difficult for brands to keep up and see continued success. But never fear, Shannon Roddy, of Avenue7Media, is here to give us insights into the brand-building strategies you need to succeed on Amazon, and beyond!

Key takeaways:

Building a defensible brand is crucial for long-term success. Invest in building a brand that is recognizable, trustworthy, and unique to differentiate yourself from your competitors.
Amazon holds over 50% of the online market and can significantly impact the success or failure of a brand. Harnessing Amazon's data and feedback is crucial for identifying trends, understanding demographics, and developing new products.
Leveraging Amazon's platform and customer data can give you a competitive edge, but you need to adapt to changing customer preferences and market demands.

Connect with GS1 US:

Our website - www.gs1us.org

GS1US on LinkedIn

Connect with our guest:

Follow Shannon Roddy on LinkedIn

More on Avenue7Media

Jump into the Conersation:

[1:42] Can you share a little bit of your background and what you’ve been working on in the last couple of years?

[4:31] The Amazon space is constantly evolving, are there some major trends or changes that have happened recently?

[10:33] You gave us some examples when we talked before of how things can go wrong for brands on Amazon, so how can you help them make things go right?

[14:45] What are some other tips and tricks that you can offer?

[18:37] Does that also mean discontinuing product one and two while you expand out, or is that what you learn from the data?

[27:14] What do you see is next from Amazon’s perspective?

[29:06] What trends are you seeing that are blowing your mind?

[32:31] What’s your favorite technology?

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Celebrating 50 Years of the Barcode, hosts, Reid Jackson and Liz Sertl speak to an impressive lineup of industry experts, direct from Orlando, at GS1 US’s yearly conference, Connect. They chat with:

Dave DeLaus, CIO at Wegmans, dissects the complexities of integrating new technologies to enhance consumer experience and shares how Wegmans is tackling the challenges of implementing 2D barcodes for better product traceability.
Sean Murphy from Cencora demystifies the Drug Supply Chain Security Act and emphasizes the necessity of unique serial numbers and digital backpacks for pharmaceutical products to ensure safety and compliance in the healthcare industry.
Andrew Meadows is the founder and CEO of BL.INK introduces the intriguing world of 2D barcodes and digital resolvers. Learn how BL.INK’s platform, BL.INK CXP revolutionizes consumer engagement by providing personalized experiences and enhancing data privacy.
JW Franz from Barcoding Inc. emphasizes the importance of supply chain automation innovation and the future of barcoding, including RFID and computer vision technologies.

They all speak on the gradual implementation of new technologies, the strategic importance of 2D and QR code barcodes, and the transformative potential of computer vision in inventory management. The episode also covers the crucial role of standardization and regulatory compliance in healthcare and explores the exciting advancements paving the way for smarter, safer, and more efficient supply chains.

Key takeaways:

Discover how the integration of 2D barcodes and QR codes, paired with advancements in computer vision, is revolutionizing retail and supply chain management for enhanced consumer experiences and operational efficiency.
Explore the significant impact of the Drug Supply Chain Security Act and the digital backpack concept on pharmaceutical traceability, with insights from Sean Murphy of Cencora on how serialization ensures compliance and safety.
Learn about BL.INK’s innovative 2D barcode technology and digital resolvers, with Andrew Meadows explaining how these tools enable personalized consumer interactions and secure data privacy, driving a more direct and meaningful brand engagement strategy.

Jump into the Conversation:

[00:00] Welcome to Next Level Supply Chain

[00:48] Coming to you from GS1 Connect 2024 in Orlando

[02:45] Introducing Dave DeLaus, CIO at Wegmans

[03:42] Hot Topics with Wegmans

[04:47] Some insights on use of the 2D barcode at Wegmans

[06:01] How you can interact with the 2D barcode differently for your customer

[10:17] Introducing Sean Murphy with Cencora

[12:14] Cencora’s use of EPCIS or Electronic Product Code Information Service

[14:04] Leveraging RFID technology

[14:53] Focusing on DSCSA to create a smart, safe, and sustainable supply chain

[16:48] 2D barcodes in the pharmaceutical and healthcare industry

[18:49] Introducing Andy Meadows, founder and CEO of BL.INK

[19:25] BL.INK platform and digital resolvers

[24:22] Advising product manufacturers about BL.INK

[25:37] Andy’s thoughts on the future of 2D barcodes

[27:53] Introducing JW Franz from Barcoding Inc.

[29:07] JW’s biggest takeaway fro attending Connect

[29:48] Barcoding Inc’s current focus

[30:28] JW’s thoughts on the future of RFID and 2D barcodes

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with the guests:

Dave DeLaus - CIO, Wegmans

Sean Murphy - Senior Manager of Manufacturing Operations, Cencora

Andrew Meadows - Founder & CEO, BL.INK

JW Franz - IoT Automation Solution Director, Barcoding Inc.

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In this episode, we dive into how QR codes are revolutionizing packaging, non-alcoholic beverages are making waves, and community networks are driving market success.

Daniel Scharff is the CEO and founder of Startup CPG, a vibrant community supporting emerging consumer packaged goods brands. With a background in San Francisco's food tech scene, Daniel created a Slack community with over 20,000 members, offering resources and fostering collaboration. He hosts 100+ events annually and produces the Startup CPG podcast, sharing his insights from his experience as a former CEO of a beverage company.

Daniel's unique approach to helping brands navigate the complex world of product development, market-entry, and supply chain logistics is driven by his firsthand experience as a former CEO of a beverage company. Daniel's innovative strategies and relentless drive to make dreams a reality have earned him a reputation as a visionary leader in the CPG community.

Key takeaways:

Learn how QR codes are transforming packaging, improving traceability, and enhancing consumer engagement
Understand the impact of the growing trend of non-alcoholic beverages on supply chain logistics and market dynamics
Discover the crucial role of community support in helping emerging brands succeed in the competitive market

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Daniel Scharff on LinkedIn

Check out Startup CPG

View Details

Social commerce is booming, and today’s conversation proves that if you haven’t considered selling on social media, then it’s time you did.

Wes Duquette is VP and GM of B2B and Retail at ShipBob, a tech-enabled 3PL that empowers small and medium businesses with advanced supply chain capabilities. In this episode, he speaks with Liz and Reid about the powerful impact of influencers and platforms like TikTok and Instagram in driving actionable purchases. And it’s no surprise that QR codes are revolutionizing the advertising landscape.

Wes shares invaluable insights on the critical importance of an omnichannel strategy, global expansion, and scalable infrastructure for brands aiming for growth. His pointers on barcoding, packaging, and back-office systems provide a stellar roadmap for future retail scalability. He discusses the evolving dynamics of direct-to-consumer channels and alternative marketplaces and understands why registering with giants like Amazon is crucial—even if you're a dedicated Shopify seller.

Key takeaways:

How influencers and platforms like TikTok are transforming retail engagement and driving omnichannel growth strategies for brands
Learn about the operational scalability challenges faced by SMBs during retail launches and discover strategies for effectively navigating high-volume demands and pivotal retail relationships.
Critical infrastructure elements such as barcoding, packaging, and robust back-office systems are essential for ensuring future scalability and seamless integration across various retail channels and marketplaces.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Wes Duquette on LinkedIn

Check out ShipBob

View Details

Speedy and efficient traceability systems are vital for compliance, consumer health, and resilience in the food safety industry.

Andy Kennedy, Principal Traceability Advisor at New Era Partners, joins us to unravel the complexities of food safety in the supply chain. With 17 years of experience creating SAS food traceability businesses, Andy offers insights into the historical context of traceability regulations, the significance of technological progress, and how innovation will continue to shape our approach to food safety. He candidly describes the tension-filled environment of managing a food safety outbreak and the critical role of coordination during these investigations.

Andy touches on COVID-19 and the food supply chain, the transition challenges food items faced from food service to retail, and the astounding potential of 2D barcodes and digital receipts to engage consumers and ensure their safety. Learn how tracking contaminated products has been reduced from over a month to less than a week, the role GS1 Standards play in compliance, and how FSMA 204, compared to the Bioterrorism Act, is mandating a new era of data sharing.

Key takeaways:

Traceability systems play a critical role in effectively managing and shortening the timeframe of contamination investigations.
Utilizing GS1 standards to comply with evolving regulatory demands illustrates how technology has progressed over two decades.
The pandemic has highlighted the need for resilience, real-time visibility, and interoperability in supply chains

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Food Safety Resources

Connect with guest:

Andy Kennedy on LinkedIn

Check out New Era Partners

View Details

Small tweaks in processes can result in unexpected financial windfalls and improved employee satisfaction.

Kevin Lawton, warehouse operations expert and Founder of The New Warehouse podcast,

discusses a wealth of insights into current trends and the critical role of foundational process improvements. The conversation shifts towards the importance of automating mundane tasks, the profound potential for digital transformation across companies, and the surprising financial benefits companies can reap from small operational adjustments.

Kevin explains Modex trends and spotlights the value of low-tech solutions and how maintaining standardized and actionable data is pivotal for leveraging advanced robotics and automation systems. The episode emphasizes systemic change, interoperability between solutions, and harnessing robotics and automation to address labor challenges and elevate operational efficiency.

Key takeaways:

Trends at Modex, where robotics took center stage, show that robotics is not just a fascinating concept — it's becoming a practical part of warehouse operations.
Companies need to streamline processes to create a strong foundation that can truly leverage the efficiency of new technologies.
While robots and automation can address labor challenges and efficiency, the orchestration layer will make or break the integration.

Resources:

Learn More About 2D Barcodes
Resources for the Transition from 1D to 2D Barcodes
Behind the Barcode: Mastering 2D Barcodes with GS1 US

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Kevin Lawton on LinkedIn

Check out The New Warehouse

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In this episode of Next Level Supply Chain’s special series Behind the Barcode, Liz and Reid speak with Jess Urriola, the VP of Product Management at GS1 US, about GS1 US Data Hub - a tool built to secure data sharing between brand owners and trading partners. They talk about why this service is pivotal for maintaining data quality across the global supply chain, both from the strategic and technical aspects, from creating UPC barcodes to combating GTIN misuse.

Learn how GS1 US Data Hub supports regulatory compliance, the importance of global location numbers in traceability, and the benefits of ensuring each product has a unique identifier—similar to a license plate.

Key takeaways:

How GS1 US Data Hub's user-friendly SaaS platform empowers both small and large businesses to effortlessly manage and authenticate product identifiers and location data, ensuring accuracy and trust throughout the global supply chain.
The critical role of the GS1 Registry Platform (GRP) in combating Global Trade Item Number (GTIN) misuse and fostering global transparency by enabling real-time, cross-border verification of core product attributes for reliable traceability and inventory management.
The strategic advantages of GS1's identification system as Jess Urriola highlights its integral part in compliance with healthcare and food safety regulations, streamlining the entire traceability process from manufacturer to end-point via Global Location Numbers (GLNs).

Resources:

GS1 US’s Data Hub
Data Hub Help Center

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Jess Urriola on LinkedIn

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Chuck Lasley, IT Director at Dillard’s, explains the pivotal role of 2D barcodes in retail innovation, illustrating Dillard's strategy of incorporating these versatile codes into their products, which range from apparel to accessories. Amidst the growing demand for intricate product details, Chuck emphasizes the imperative for sales associates to be adept in product knowledge facilitated by 2D barcodes. As Chuck explains, 2D barcodes can lead to improved inventory management, better customer service, and enhanced consumer storytelling possibilities.

The conversation also explores AI's potential in customer service, the impact smartphones have had on computing power, and the potential of automated vehicles in altering supply chain dynamics. Chuck applauds the implementation of evolving technologies like RFID, which are crucial in the industry-wide 'Sunrise 2027' initiative. Sunrise 2027 aims for widespread adoption of 2D barcode scanning by 2027, with Dillards ambitiously targeting an earlier date. This episode covers automation, innovation, and the pursuit of a unique identity within the global supply chain.

Key takeaways:

Technology in customer service is advancing with tools integrating RFID and 2D barcode technologies in supply chain operations to improve accuracy and efficiency.
The retail industry recognizes the importance and advantages of transitioning from 1D to 2D barcodes and RFID technology for improved inventory management, customer service, and access to detailed product information.
Technological advancements create enriched consumer experiences through unique transaction identifiers and product storytelling.

Resources:

Learn More About 2D Barcodes
Resources for the Transition from 1D to 2D Barcodes
Behind the Barcode: Mastering 2D Barcodes with GS1 US

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Chuck Lasley on LinkedIn

Check out Dillard’s

View Details

Global Supply Chains are dramatically shifting due to economic shifts such as rising interest rates and inflation. There is a pressing need for efficiency, from reducing FBA fees to renegotiating costs and finding ingenious savings in your supply chain.

Burak Yolga, Co-Founder and CEO of Forceget, talks with hosts Liz Sertl and Reid Jackson about this and his journey through the intricate world of global supply chains. Drawing on examples from industry leaders, he offers a fresh perspective on the transformative power of digitalization in business processes, focusing on enhancing visibility and standardization to scale. He discusses the complexities of managing international teams across time zones and the critical importance of environmentally conscious shipping practices, including cost-effective innovations like solar-powered vessels.

Key takeaways:

How Forceget has mastered inventory management amidst fluctuating interest rates and complex international logistics.
The financial and operational advantages of eco-innovations and resilient supply chain practices ensure professionals stay ahead of industry trends and environmental mandates.
How their team leverages AI for inventory forecasting, efficient resource allocation, and contingency planning.

Resources:

What is Inventory Management?
Resources for Improving Supply Chain Visibility

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Burak Yolga on LinkedIn

Check out Forceget

View Details

Radio frequency identification (RFID) and 2D barcodes are transforming how we handle the supply chain.

Sarah Jones Fairchild, Vice President of Sales Operations at SWIM USA, talks 2D barcode applications for customer safety, efficiency in retail checkout, inventory management, and the broader implications for companies as they prepare for the technological demands of the future. Sarah explains the importance of high-quality data and the impact of incorrect data on consumers. She also touches on the potential for these technologies to address industry-specific needs and regulatory requirements.

Sarah highlights her personal experience with tech at home and work, specifically how it helps align information for everyone. The discussion emphasizes the importance of GS1 standards for ensuring compatibility in the supply chain and the necessity of proper data management to fully leverage RFID and 2D barcode capabilities. The conversation levels supply chain tracking information for business owners of all types and why RFID can take a few years to implement.

Key takeaways:

Integrating RFID and 2D barcode technologies in supply chain operations is essential for improving accuracy and efficiency.
Data quality and management are challenging across industries, particularly with the need for high compatibility and usability standards.
Companies must embrace technologies such as RFID and 2D barcodes for the future.

Resources:

What Is RFID Technology, and How Does It Work?
2D Barcodes: Changing the way you eat, shop, and live
Sunrise 2027: The Next Dimension in Barcodes
Enhance Your Supply Chain Visibility

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Sarah Jones Fairchild on LinkedIn

Check out SWIM USA

View Details

The COVID-19 pandemic threatened to derail supply chain management completely. Or did it?

Yossi Sheffi, distinguished MIT professor and an expert with 49 years in supply chain management, breaks down supply chain resilience into five levels and argues that supply chain managers were unsung heroes during the pandemic. Yossi also touches on balancing resilience with sustainability, pointing out that while essential, both can introduce short-term costs and competitive imbalances. He underscores the delicate balance companies must strike between cost management and maintaining multiple suppliers for risk mitigation.

He expounds on the role of AI in supply chains, emphasizing the importance of leveraging artificial intelligence for identifying alternative suppliers and predictive analysis. The conversation also delves into the roles of machine learning, large language models, and robotics in evolving supply chains. Despite skepticism about fully autonomous applications like pilotless planes, Yossi highlights ongoing experiments with AI as potential co-pilots. The episode concludes with reflections on the rapid technological evolution impacting the professional landscape and the fabric of daily life.

Key takeaways:

Resilience in supply chains is crucial for navigating disruptions and maintaining operational continuity.
Artificial intelligence (AI) technology is vital for supply chain management despite potential challenges.
Supply chain resilience and sustainability are critical concerns, as are the investments in these areas.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Yossi Sheffi on LinkedIn

Check out Yossi’s book - The Magic Conveyor Belt: Supply Chains, A.I., and the Future of Work

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Keeping track of product information and inventory with multiple barcode types can be tricky for businesses.

Gena Morgan, who leads the standards team at GS1 US, shares valuable insights into the world of barcodes, specifically focusing on the transition from traditional 1D barcodes to 2D barcodes and the importance of GS1 standards in driving industry adoption. Gena explains the technical differences between traditional linear barcodes and 2D barcodes, such as QR codes and GS1 DataMatrix, highlighting the increased data capacity and smaller footprint of 2D barcodes.

She elaborates on the potential consumer and business benefits, emphasizing the ability of 2D barcodes to provide more accurate and direct information to consumers, streamline supply chain processes for brands and retailers, and enable functionalities such as product recalls and promotions. The discussion delves into the challenges and opportunities presented by the transition to 2D barcodes, as well as the support and resources available for brands looking to embark on this journey. Gena's expertise on the subject makes for an enlightening and informative conversation, encouraging businesses to consider the advantages of 2D barcodes and GS1 standards in their operations.

Key takeaways:

The transition from traditional barcodes to 2D barcodes allows brands to provide information to consumers and tailor experiences.
The adoption of 2D barcodes in the industry allows products to carry more data in a smaller footprint.
GS1 US supports brands transitioning to 2D barcodes and GS1 digital link standards with pilot programs and toolkits.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Gena Morgan on LinkedIn

Resources:

Learn More About 2D Barcodes

Resources for the Transition from 1D to 2D Barcodes

Fresenius Kabi Infuses Safety from Production to Patient with Unit-of-Use 2D Barcodes

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Tracking and managing inventory from end-to-end is challenging for business merchants dealing with perishable food items.

Lichen Zhang, co-founder of Freshly Commerce, is changing how merchants handle the complexities of tracking bundles, managing perishable inventory, and the significance of complying with regulations such as FSMA 204. The company's initial success with its foundation, growth, and innovative solutions for inventory and order fulfillment in the e-commerce industry spurred Freshly's evolution into a suite of tools helping e-commerce merchants manage their inventory and order fulfillment.

The episode provides valuable insights into the evolution of e-commerce and the vital role of innovative solutions like Freshly Commerce in meeting the changing needs of the industry. Explore how Freshly Commerce addresses challenges faced by merchants, the importance of data sharing and collaboration, and the positive impacts of technological advancements on adapting to new conditions. Lichen also emphasizes the role of education and customer-centric strategies in Freshly Commerce's ongoing development and how Freshly Commerce started as a result of identifying a need in the market, leading them to participate in a Shopify app challenge where they secured third place.

Key takeaways:

Accurate and timely inventory management in e-commerce is complex but necessary.
Addressing food safety and compliance with regulations helps prevent food waste and maximize profits.
Embracing technological advancements such as AI-driven tools can positively change some aspects of business operations.

Connect with GS1 US:

Our website - www.gs1us.org

GS1 US on LinkedIn

Connect with guest:

Lichen Zang on LinkedIn

Check out Freshly Commerce

View Details

Real-time data monitoring is revolutionizing maintenance and efficiency in industries such as aviation and automotive through digital twin technology.

Richard Donaldson, host of the Supply Chain Next podcast, is a visionary in supply chain management and circular economy advocate. His insights on moving from linear to circular supply chains highlight the potential for substantial environmental benefits and the importance of embracing reuse, especially in the context of his work with startups promoting circularity.

The dialogue extends beyond the digital twin to the broader digital transformation of global supply chains, drawing comparisons to the quick adoption of airplane wifi as an example of rapid technological progress. It explores the role of artificial intelligence in supply chain automation and predictive maintenance, touching upon the divide between machine learning and self-actualized thought. The conversation resonates with historical references and Richard's personal entrepreneurial experiences, including his tenure at eBay, his podcast Supply Chain Next, and his perspective on learning from failure. This episode offers a thought-provoking reflection on the future of supply chains and the role of technology in sustainable business practices.

Key takeaways:

The early days of the Internet continue to influence current work in digitizing supply chains.
The global supply chain still lacks full digitization and transparency, particularly in older, established processes.
There is a strong advocacy for shifting towards circular supply chains that are environmentally mindful and focused on sustainability.

Connect with GS1 US:

Our website - www.gs1us.org

GS1US on LinkedIn

Connect with guest:

Richard Donaldson on LinkedIn

View Details

Anne Bernier from Topco and Rishi Banerjee from the Consumer Brands Association are a wealth of knowledge from the frontlines of industry innovation. They join Reid and Liz on this episode to delve into the world of QR codes, the groundbreaking Smart Label program, and new technologies such as Flash Food and Too Good to Go, two platforms looking to reduce food waste.

Anne shares how Topco is revolutionizing the grocery space with smart label initiatives championing transparency and sustainability. Discover how Topco aids its members in competing in the marketplace by providing top-quality products, ensuring reliable supply, and offering competitive pricing—all while maintaining a steadfast commitment to environmental stewardship.

Rishi Banerjee talks Smart Label program, its expansion beyond food products, and how this initiative is setting the industry standard for sharing product data and enhancing customer safety in a standardized format. Listen in to hear all about these new technologies and how their teams are enhancing the consumer experience in a digital age.

Key takeaways:

Discover how Smart Label technology is revolutionizing consumer transparency in the CPG industry, providing comprehensive product information through QR codes, and how companies like Topco integrate this to strengthen consumer trust and drive sustainability efforts.
Learn from industry leaders about the intersection of sustainability and technology, including innovative apps combatting food waste and the critical advancements in renewable energy sectors, positioning these insights as pivotal for supply chain professionals to adapt and lead in the evolving market landscape.
Gain strategic perspectives on the significance of omnichannel messaging and the compelling storytelling for private label products from Topco and Consumer Brands Association experts, underlining the necessity for retail professionals to leverage digital platforms for enhanced consumer engagement.

Connect with GS1 US:

Our website - www.gs1us.org

GS1US on LinkedIn

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Lisa Lane is the innovative mind behind Rinseroo, an e-comm shower darling to solve the pain point of washing big dogs in the shower. She joins Reid and Liz to discuss the intricacies of bringing a new product to market, including the importance of building and maintaining brand identity and the need for brand protection in the ever-evolving landscape of e-commerce.

Her perspective offers practical advice for entrepreneurs seeking to establish and safeguard their brands in online marketplaces. She underscores the immense potential of platforms like Amazon and TikTok Shop for reaching new customers and driving sales and also delves into the challenges faced during product manufacturing. Tune in for her insight into bringing an idea to life in the marketplace.

Key takeaways:

The significance of understanding the market, manufacturing, distribution, and advertising aspects of product development when bringing a new product to market. the significance of having a viable product that is different from what's already out there, determining the market size and potential customer appeal, understanding profit margins, and making the right decisions about manufacturing and distribution.
The power of ecommerce platforms and technology, particularly Amazon and TikTok, in reaching a wide audience and scaling a business, which have enabled small businesses to thrive in the ecommerce landscape.
The importance of building a strong brand identity and obtaining trademarks to protect products from knockoffs, particularly in the ecommerce space, and the role of GS1 barcodes in ensuring legitimacy and brand protection.

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Join us as we chat with Andrew Morgans, Founder and CEO at Marknology, about emerging trends in e-commerce, techniques for maximizing profits, and tips for success for both small and large businesses.

Andrew emphasizes the importance of intentional strategy, scaling warehouse operations, an in-depth understanding of the numbers, and reliance on experts for Amazon selling success regardless of your business size. He addresses the challenges faced by new products on Amazon that lack UPC codes and underscores the necessity of GS1 barcodes for legitimacy.

Our conversation provides valuable insights into the e-commerce landscape, highlighting the importance of intentionality and expertise, what it takes to operate a warehouse and fulfillment center efficiently, and an approach to digital construction for product customization and his YouTube venture that peels back the curtain on the process.

Key takeaways:

The importance of strategic planning and understanding Amazon’s platform to launch and scale brands on Amazon successfully. GS1 barcodes play a vital role in providing product legitimacy.
Avoid costly mistakes and improve profitability by selecting the right warehouse operations and understanding the complexity of scaling, the impact of location on logistics, and the need for accuracy in inventory management. Focus on the integral role of intentional strategy and data analysis, especially in light of increased business costs since 2021.
Emerging trends in e-commerce include holistic strategies and the growing influence of AI and social media platforms like TikTok Shop. The discussion also sheds light on the challenges small businesses face when accessing support and the potential of technologies like AI and the Insta 360 camera in e-commerce.

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As the supply chain is constantly changing and evolving, it is critical to understand the dynamic challenges ahead and leverage past experiences in these transformations.

In this episode, we speak with Bob Ferrari, Managing Director of the Ferrari Consulting and Research Group and Founder of the Supply Chain Matters blog. Bob speaks about hottest topics in supply chain today such as artificial intelligence, machine learning, and specifically, generative AI. Bob shares how these innovations are transforming the supply chain landscape while also posing new challenges related to data security.

We hear about the balance CIOs must strike between harnessing cutting-edge tech for competitive edge and maintaining robust cybersecurity and the importance of long-term strategies to mitigate future supply chain disruptions and the evolving skill sets required in the digital age.

Key takeaways:

Adapting new technologies like AI, GPT, and Chat technology can lead to improved operations and help cope with rising consumer expectations. However, this adaptation should be gradual and risk-assessed, under the leadership of chief information officers.
Supply chain leaders need to adopt a mindset of agility and resiliency in order to navigate complex challenges and manage disruptions effectively. These qualities, coupled with an open-minded approach from senior leadership, are vital for successful supply chain transformations.
Learning from past disruptions and transformations is key. It's also paramount to prepare for future supply chain disruptions and shifts. Simulations and technology like digital twins can aid in scenario-based planning, helping businesses to anticipate and manage change more efficiently.

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Picture a world where healthcare is not just a service but a promise of transparency and safety. In this ever-evolving landscape, a groundbreaking transformation is taking place, driven by the demands of both consumers and patients. They are clamoring for information that is clear, traceable, and trustworthy. And at the heart of this shift lies the adoption of two-dimensional (2D) barcodes and Radio Frequency Identification (RFID) technologies.

But how do you prepare for this monumental transition? To answer that question, we spoke to @GwenVolpe, a visionary leader from @Fresenius Kabi, a trailblazing force in healthcare.

Gwen shares insights into the benefits of these technologies, the importance of customer involvement, and the exciting potential of artificial intelligence in healthcare. If you are wondering how to make sure you’re ready for the transition, this episode is for you.

Key takeaways:

Fresenius Kabi is leading the way in integrating RFID and 2D barcodes into their pharmaceutical products, enhancing patient safety and streamlining clinician workflows.
There is a significant impact of RFID and 2D barcodes on automating inventory management and reducing manual data input, ultimately improving patient safety in healthcare.
GS1 standards are revolutionizing medication technology, optimizing supply chain processes, and elevating the standard of patient care in the healthcare industry.

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In today’s retail environment, consumers and logistics are constantly evolving. Wondering how these evolutions will affect your in-store shopping experience? Join us as we chat with Omni Talk to discuss retail technology innovations, how they will change the physical store environment, and what’s on the horizon for omnichannel commerce.

Key takeaways:

The future of retail lies in technology and innovation. The episode emphasizes the importance of retailers embracing technological advancements to stay competitive. From computer vision and robots in back rooms to smart carts and curbside pickup, retailers need to adapt their operations and design to meet the changing needs and preferences of consumers.
Curbside pickup is a significant trend that is here to stay. The COVID-19 pandemic accelerated the adoption of curbside pickup, and it has quickly become a popular choice for consumers seeking convenience and contactless retail experiences. Retailers are redesigning parking lots and experimenting with autonomous robot vending machines to cater to the demand for curbside pickup.
Data and integration are crucial for optimizing the customer experience. The use of 2D barcodes and the collection of data attached to them can provide valuable insights into customer behaviors and preferences. Retailers who effectively utilize this data and integrate it into their systems will have a competitive advantage. Additionally, the integration of video commerce and retail media networks presents opportunities for retailers to maintain control over their video content and ensure commerce flows through their platforms.

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The demand for recycled content and sustainable business practices continues to grow rapidly. Join us as we chat with Jeremy Douglas, Director of Partnerships at Delterra, to learn more about reducing plastic waste, creating enhanced waste streams, and utilizing standards to track plastics throughout the supply chain.

Key takeaways:

Traceability and transparency are crucial in the global effort to address plastic pollution and promote a circular economy. Delterra is focusing on establishing traceability for recycled plastic from collection to sale. By ensuring accurate measurement and preventing double counting, traceability can boost confidence in using recycled materials and support brands in tracking the origin of recycled plastic in their products.
Consumer pressure and advocacy have played a significant role in driving change in the waste and recycling systems. This has pushed brands to take action and seek alternatives, such as using more recycled materials. With consumers and stakeholders informed, companies are motivated to improve their plastic footprints and adopt more sustainable practices.
A global plastics agreement is being negotiated among 175 countries to address plastic pollution effectively. The agreement aims to create a binding document or instrument to end plastic pollution, similar to the structure of the climate change agreement. Themes such as eliminating unnecessary plastics and considering the impact on the informal sector are being discussed.

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Ever wonder what it’s like to build a brand from the ground up? Or how to take your inventions from an idea to reality? Join us for a conversation with Brian Fried from the National Inventor Club, on best practices when establishing a brand and the steps for commercializing your inventions.

Key takeaways:

Connecting with like-minded individuals, seeking advice, and sharing resources are key. This sense of community fosters collaboration, provides support and opens up opportunities for inventors to learn from one another, ultimately increasing their chances of success.
From conducting research to determine the uniqueness of an idea to creating a prototype and deciding on the best approach, this process provides a roadmap for success. Strategic decision-making and considering factors such as manufacturing, distribution, and licensing are key.
Many people overlook the importance of having a genuine barcode on their packaging, which can cause problems when trying to sell to retailers. Purchasing barcodes from third-party sellers online may result in the barcode not matching the brand and potentially getting banned from stores.

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In today’s environment, understanding your supply chain is critical to the success of your business. Join us as we chat with Lisa Anderson, President of LMA Consulting Group, about what’s going on in the supply chain, technology trends, and why it’s important to have standards.

Key takeaways:

The combination of business intelligence, predictive analytics, and other tools can drive positive results for companies and improve decision-making in areas like production, purchasing, and customer needs.
Labor shortage is a global issue that is causing bottlenecks and potential problems in the supply chain. Companies need to explore technologies and automation to address this challenge and navigate volatility in the supply chain.
Standardizing data and implementing technologies like barcoding and RFID can lead to improved business performance, better forecasting, resource allocation, and material management, resulting in decreased lead times and increased growth. Prioritizing resources and focusing on what will make a difference for customers, revenue, and employee engagement is key.

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Selling on Amazon can be overwhelming and complicated. A lot of Amazon sellers lose 1-3% of their inventory, and most of the time they don’t even know! Join us as we chat with Yoni Mazor from GETIDA, to discuss how to tackle fulfillment issues and put more money back in your pocket when selling on Amazon.

Key takeaways:

GETIDA provides software and technology to track inventory in real-time on Amazon's fulfillment centers.
Discrepancies in FBA transactions can range from 1% to 3% of revenue. By identifying discrepancies and losses, you can take the necessary steps to protect your business and increase cash flow.
To succeed in the online retail space, it's important to continuously learn and adapt to the ever-changing industry. Having a deep knowledge of Amazon’s system and staying up to date will give you the upper hand.

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Key takeaways:

Building a defensible brand is crucial for long-term success. Invest in building a brand that is recognizable, trustworthy, and unique to differentiate yourself from your competitors.
Amazon holds over 50% of the online market and can significantly impact the success or failure of a brand. Harnessing Amazon's data and feedback is crucial for identifying trends, understanding demographics, and developing new products.
Leveraging Amazon's platform and customer data can give you a competitive edge, but you need to adapt to changing customer preferences and market demands.

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Coming at you from this year’s GS1 Connect conference in Denver, Reid sits down with six out of the seven finalists for GS1 US’s Startup Lab Pitch Competition. These founders dive into their startup stories, groundbreaking technology solutions, and so much more!

Key takeaways:

Every year, the GS1 US Startup Lab Pitch Competition provides partnership opportunities for new and innovative companies.
These founders travel from all over the globe to meet up with GS1 Connect attendees, spread the word about their companies, and compete to win prizes.
From edible barcodes to sustainable vending machines that dispense refillable containers, this year’s Startup Lab finalists share all about their technology and how they’re making an impact on the supply chain.

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Navigating the future of the healthcare industry may seem like a daunting journey, but don’t fear, digital tools and best practices can help! Join us as we chat with American Expediting about their transition into the life sciences business and how standards play a role in managing change in the healthcare industry.

Key takeaways:

From transporting time-sensitive medications for children with renal failure to coordinating organ, blood, and tissue transportation for transplantation, the American Expediting team saves over 2,000 lives every day.
Technology is revolutionizing the healthcare industry, helping with organ transplants, predicting patient needs, and improving communication between healthcare providers.
The pandemic has significantly shaped the healthcare landscape, prompting innovative changes in patient care.

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Did you know that over 100 million tons of textile waste is produced every year? Online returns are a major contributor to this number and as much as 25% of these items have never been worn! Join us as we chat with Ryan Treft, Founder of Resale.com, to discuss how rethinking reverse logistics can reduce waste and increase recovery in mixed lot inventory.

Key takeaways:

Resale.com focuses on redistributing net new items that have been returned in mass to help with the retail’s sustainability problem.
Returns can create many problems for big businesses, including issues with space and the time it takes to address these problems. The return rate is also increasing year over year.
Resale.com works with enterprise companies that are required to use UPC codes. These UPC codes help companies like Resale.com find accurate information on the inventory they are working with.

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Inventory-limited product buys, like greeting cards, can be time-consuming for consumers and – a lot of the time – may result in them not finding what they truly need. Enter the concept of customized commerce: automated, streamlined, and personalized products on demand.

David Henry, co-founder of a cutting-edge greeting card company, Card Isle, joins Next Level Supply Chain to talk all about customized commerce. With roots in the engineering space, David took a leap of faith with some of his college classmates to take on the greeting card industry, emphasizing personalization at the forefront.

In this episode, David talks about the inception of Card Isle, and the ways in which customized commerce is revolutionizing the consumer landscape.

Key takeaways:

Customized commerce is redefining customer experience, allowing consumers to purchase exactly what they want, without having to compromise.
Any business that operates in a physical-digital environment (phygital) can experience great results in customized commerce, especially if your business can produce products quickly.
The phygital product space can provide authentic, real-world connections in today’s digital world.

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On this special episode of Next Level Supply Chain, GS1 US CEO Bob Carpenter speaks with Frank Yiannas, Former Deputy Commissioner, Food Policy & Response at the FDA. While at the FDA, Frank was one of the architects for the Food Safety Modernization Act using his massive experience at Walmart and Disney, where he spent a combined 29 years in charge of food health & safety.

Bob and Frank discuss the importance of a smarter and more sustainable food system with the help of digitalization. Frank shares insights on the Food Traceability rule and how it was developed by the FDA. We also tackle the benefits of traceability, such as preventing illnesses and improving transparency in the food system. We talk about how data standards and emerging technologies can address challenges facing the food industry and how collaboration is key to implementing the new rule. Tune in to discover how compliance oversight is moving towards a 21st-century paradigm and how data sharing can create crucial public-private collaborations.

Key takeaways:

The food system needs collaboration between public and private sectors to implement traceability and prevent major outbreaks.
Emerging technologies like RFID and IoT pixels offer new ways to track and monitor food assets and increase predictive capabilities for identifying volatile seafood shipments.
The shift towards real-time monitoring and dynamic risk prioritization is already emerging, and the private sector should lead the way in reinventing how they do compliance oversight and share their practices with regulators around the world.

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In this episode, we brought on two guests: Kevin Capatch, the Director of Process Engineering for Geisinger, which is a regional health provider out of Pennsylvania that services roughly 3 million people across 45 different counties in Pennsylvania, and Vicky Lyle, she's the Vice President of Industry Relations for Owens and Minor. They both discuss medical recalls, the current process, and where we are going in the future.

Today, we're making great strides into automation for these recalls, but we still have a lot more to do and we need everyone involved. Please join us as Kevin and Vicky dive into the challenges the healthcare industry faces in managing recalls for medical devices and how automation and data standards like Unique Device Identification (UDI) can address these issues.

Key takeaways:

The Internet is a powerful tool for collaboration and problem-solving, with significant untapped potential. There is a clear affinity for the Internet, citing its ability to connect people from different backgrounds and enable collaborative problem-solving. We are only starting to scratch the surface of what is possible with this technology, but there is still much to be discovered and leveraged in the years to come.
Automation and UDI hold promise for improved recall management. Despite the challenges of recall management in healthcare, there are several promising advancements in the field. Automation has increased in recent years, improving efficiency in the recall management process. The implementation of UDIs (Unique Device Identifiers) has likewise shown promise, as they can help to quickly locate products during a recall and provide more specific information beyond a catalog number.
Enriching medical records with specific product information can lead to more detailed analytics. There are a variety of potential benefits of enriching medical records with specific product information, such as catalog numbers and lot numbers. This data can provide medical professionals with more detailed analytics on patient outcomes and device performance, leading to better research opportunities and ultimately, better patient care.

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Michael Pytel has years of experience in the manufacturing world from developing wheelchairs, greeting cards, shoes, poultry and meat products, and even rockets. Through all of this, he felt like there wasn't a lot of innovation in warehouses. His aim to change that is by building a platform that uses machine learning and AI from the ground up, rather than antiquated warehouse management systems that were built 15, 20 years ago. So what are these cutting-edge technologies that Michael has created and how do they lead to efficiency and success?

Michael Pytel, Co-Founder & CTO at Fulfilld, explains the importance of technology in the warehouse for mapping products, eliminating fork truck traffic, and how it all leads to success.

Key takeaways:

An optimized warehouse is one that focuses on reducing waste. Wasteful time, wasteful travel, wasted movements, and focusing on where you want employees to feel engaged and successful in the day. Fulfilld is focused on creating technology to structure the ballet in the warehouse where movement is optimized and there is no wasted travel.
Fulfilld is focused on creating a ‘digital twin’ for mapping out products in the warehouse. They take the CAD drawing of a manufacturing space, of a warehouse space, and load it into a computer model, and essentially generate their own version of Google Maps. It can create routes for employees to optimize their travel on a forklift or on foot.
Transparency creates efficiency. By having something be visible, you can optimize more! Fulfilld’s technology has given customers the ability to see where their order is in the process so they aren’t constantly wondering when it’s going to ship. This creates a great consumer experience.

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When Vishaal B. Bhuyan found himself with a seemingly insurmountable supply chain issue, he never expected his journey would lead to a revolutionary new approach to food safety. With the help of a synthetic biologist, they created traceable tags that not only allowed for better tracking but could also kill pathogens. But will this breakthrough technology be adopted?

Vishaal B. Bhuyan, CEO of Aanika Biosciences, explains the importance of food safety, the potential that’s out there to enhance this safety, and more.

Key takeaways:

Food safety is not only important for people, but it’s vital for businesses. Vishaal says it’s important for companies to have insurance to cover incidents like this. In fact, a company he knows lost 30% of its top line revenue from this.
Aanika is creating cutting-edge technology to combat pathogens in food. They developed a probiotic microorganism that's been deactivated which contains a unique DNA sequence does things like addressing pathogen growth, killing pathogens, and many different secondary functions.
The value between biology and insurance is incredibly valuable. Aanika’s insurance program converts this thing that many people don't understand–but need–into a digestible narrative around cost savings.

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Technology and digital innovation continue to play a key role in data acquisition, but how do we leverage this data and do something greater with it? Join us as we chat with Kezzler about the Digital Product Passport (DPP) and how connecting it with GS1 Digital Link fosters interoperable supply chains.

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New artificial intelligence (AI) solutions are being introduced daily, which has caused a sense of uncertainty for consumers. Join us as we chat with Scott Downes, Chief Technology Officer at Invisible Technologies, about why we shouldn’t fear the evolution of AI and how having a process in place allows you to better manage real-time data, creating less painful customer experiences.

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As e-commerce exchanges evolve, so does the type of data that is required for running a successful business. How can you ensure that you are aware of these essential data attributes and that you are providing the most accurate data along the supply chain? Join us as we chat with Rob Gonzalez, Co-founder, and CMO of Salsify, about the importance of data quality and standards when sharing information with trading partners.

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The Food Safety Modernization Act (FSMA), Rule 204 is here. When thinking about how to approach these data requirements with your supply chain partners, collaboration and alignment is the name of the game. Join us as we chat with Karen Long and Joan Studley from iFoodDS, and discuss the pitfalls of misalignment and poor data exchange along your supply chain and the best ways to get suppliers and trading partners on board with best practices through FSMA 204 and beyond.

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Reducing waste and improving product quality are the keys to a successful and sustainable future. Senior Vice President at Wiliot, Steve Statler, will join us to talk about the Internet of Things – what it is and how it can help drive a more sustainable supply chain…and world.

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Simply communicating your brand’s physical presence isn't enough for online shoppers anymore. Your customers want more information – and that could include your product catalog. Join us as we chat with Mike Massey, CEO at Locally, a business that gives access to real-time inventory to nearby shoppers using e-commerce tactics, to hear about how physical retailers can avoid becoming invisible, and why Global Trade Item Numbers (GTINs) are the key to success.

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Just because you build a product catalog and a brand presence, doesn’t mean customers will be able to find or purchase from you. Successful brands are not built in a linear sense, but rather they have the necessary resources in place to support inventory demand and then deliver on time to boost satisfaction and visibility. Join us as we chat with Envision Horizons founder, Laura Meyer, to talk about the importance of having a logistics and inventory strategy as brands start up and scale.

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Hundreds, even thousands, of interactions happen along the supply chain for each product before it reaches the consumer. As a result, human touch points along this journey are becoming less feasible, so automation and computers have to find ways to “build trust” in a supply chain data exchange. Join us for a fascinating discussion with digital identity expert, Paul Dietrich, as he walks us through how we are innovating and building greater trust along our supply web…with less human interaction.

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Some of the biggest supply chain challenges come down to not having a clear understanding of where something comes from, where it’s going, and where it will end up. With better traceability data, we can better track products and avoid waste and inefficiencies that may impact the health of our global environment. Join us as we chat with Wholechain Co-founder, Jayson Berryhill, about work Wholechain is doing to address environmental, social, and governance issues with end-to-end traceability as a foundation.

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Did you know better packaging data can facilitate sustainability? And better data along your supply chain can create greater efficiency? Without solid data sharing along your supply chain, the shiny technology you decide to adopt can render itself unsuccessful. Join us as we chat with CEO of Specright and author of “The Evolution of Products and Packaging” to discuss why standards are critical when leveraging innovation to achieve sustainability and how to think outside the box to streamline operations.

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Today, the speed of change is running on turbo boosters. Startups, large companies, and everything in between are finding more ways to innovate to address consumer demand. Join us as we chat with Forrester Industry Analyst, Sucharita Kodali, as we explore what’s trending in e-commerce, why a lot of it is distracting, and the foundational best practices that companies – large and small – need to remember if they want to move at the speed of change and build a strategic e-commerce business.

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Scientific excellence in the 21st century relies heavily on automated monitoring and quality control techniques. In this episode, we’re speaking with Silas Adekunle from Reach Industries, an innovative startup that is leveraging computer vision to augment scientists and make labs more efficient in order to tackle global challenges faster.

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The digital and physical world are merging more than ever before. As the supply chain becomes more ‘phygital,’ innovative ways of sharing data – like using verifiable credentials – are helping to build more trust with data along the supply chain. Join us as we chat with Senior VP of Innovation & Partnerships at GS1 US, Melanie Nuce, as we explore what’s around the corner and how standards play a crucial part in the phygital supply chain.

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E-commerce has exploded the past few years and with low barriers to entry – like selling on Amazon – business owners can get up and running relatively quickly. However, just because it’s easy to start up an e-commerce store doesn’t mean it’s easy to build a reputable brand. Join us as we sit down with Amazon Seller Consultant, Leah McHugh, as we explore how e-commerce is evolving on Amazon, what to keep in mind, and tips for scaling your business.

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It’s been one heck of a year in supply chain – everything from shortages to adaptation, to cutting-edge innovation and technology, to optimism for a digitized and automated future. Sit down with Reid and Liz to recap the year, what we learned, and the exciting things we are looking forward to as the supply chain evolves

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Innovation tends to move more quickly than we can update our processes and infrastructure. So how can something as complicated as the international supply chain take fundamental trade practices and marry them with innovation so we can move at the speed of digitization? Join us for a mind-blowing discussion with Karyl Fowler, CEO at Transmute, and hear about the work being done to digitize trade documentation in a way that is cryptographically verifiable and traceable across the entire logistics ecosystem.

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Small businesses may face a unique set of challenges, but on the other hand, they’re agile beyond belief in marketing, growing, innovating, and maintaining relationships with their consumers. In this episode, we’re speaking with one of the founders of The Functional Chocolate Company – a business started in the thick of a pandemic – about their journey during a disruptive time, how they’ve established a best practices foundation for scaling their business, and the efficiencies they’ve built as a result.

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It’s easy for companies to say they want to move toward greater sustainability, particularly along their supply chains, but the hard part lies in the execution. A commitment to sustainability means translating those goals into tangible actions. So where do you start? Join us as we chat with consultant, Bain & Company, on how they worked with the World Economic Forum (WEF) to uncover digital traceability technologies that are facilitating supply chain sustainability in action.

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The podcast crew recorded from San Diego at this year’s GS1 Connect conference – one of the best places to meet and learn from supply chain innovators and leaders. Hear some highlights as Reid and Liz sit down with groundbreaking startup companies who have advanced in GS1 US’s Startup Lab Competition. These innovative startups discuss their disruptive technology and how it can change supply chain – and consumer experience – for the better.

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Small businesses have an advantage: they have the flexibility to pivot quickly in preparing for – and responding to – disruption. As we move into the “next normal,” efficiency is critical to ensuring a valuable customer experience. Join us as we chat with small business leaders at Rokform, a leading provider of smartphone and tablet accessories, as they share learnings from their e-commerce journey and advice on becoming more efficient than ever.

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Consumer behavior is completely different than it was 2 years ago. The way we shop and how we make decisions have all evolved. So, it’s no surprise that food safety is a top priority for consumers. As a result, there is movement toward processes and technologies that are helping minimize food contamination and maximize traceability. Join us as GS1 US’s VP of Community Engagement, Angela Fernandez, takes us through the ins and outs of tech-enabled traceability and its impact on food safety.

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Consumers want to know more about their food – where it’s coming from, how it’s sourced, and how it's handled. Disruption – as we’ve seen – adds another layer and shines a new light on supply chain innovation and traceability regulation. Join us as we chat with FoodLogiQ, an organization that aims to provide a safer, more transparent supply chain, about why a visible supply chain is a non-negotiable, how businesses can build a better one (without stressing about it), and why it’s critical for consumers.

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The grocery landscape has moved swiftly toward digitization and automation in the past few years. But even now, consumer behavior indicates that the world of accelerated, just-in-time commerce is here to stay. Join us as we chat with VP of Community Engagement, Ryan Richard, as he takes us through the evolving grocery experience, the technology we're seeing used by big brands in retail grocery, and how some of these innovations can streamline supply chain woes and increase customer engagement.

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Hemp-derived products are bursting onto the market, with many retailers joining the buzz as they stock their physical and digital shelves with everything from supplements to skin care and beverages. So how does it all start in this new and emerging industry – and where is it headed? Join us as we venture to the source and speak with innovator and co-founder of Tennecanna to explore the supply chain opportunities and challenges emerging in the hemp-derived product industry and what’s in store for the future.

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10 years ago, 30% of all the food produced was wasted, today it's over 40%. Are we on track to waste half of our food in another 10 years? Minimizing food waste along the supply chain is more critical than ever. In this episode, we’ll hear from Susan Flake, Global Director of Food and Logistics at Avery Dennison, who will talk about how creating greater visibility along the supply chain will help companies better handle recalls, maximize food freshness, minimize waste, and achieve sustainability goals.

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Although the road has been bumpy, industries have seen amazing examples of supply chain resilience, innovation, and adaptation. And this is just the beginning. Join us as we chat with someone who’s met many supply chain heroes, Siobhan O'Bara, Senior Vice President of Community Engagement at GS1 US, as she discusses what she's hearing from industry leaders, what we can expect for the future, and how standards can help save the day.

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It’s no surprise that consumers are relying on e-commerce – sometimes exclusively. So businesses have no choice but to adapt to keep up. When selling products online, acronyms like GTIN, U.P.C., and EAN can sound overwhelming and confusing, but they don't have to be. Michelle Covey, VP of Partnerships at GS1 US, joins us to discuss what these acronyms mean, why they’re important when selling online, and how something like a GTIN can help you take your e-commerce business to the next level.

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Technology is moving faster than ever before and bringing us along for the ride. You've probably heard about the 'metaverse' and how it could change how the world connects and shares information, but what does that really mean for something like the supply chain? Join us for an exciting discussion as we chat with author and top voice in technology, Shelly Palmer, about how the metaverse can change how we do business along the supply chain - and what’s in store for the future.

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As we move into the future - one thing is for certain: everything, at some point, will become scarce. Natural resources are finite, and recycling and sustainability are more important than ever. Supply chains are going circular, and we want to bring you into our inner circle as we sit down with GS1 US Innovation Manager, Vivian Tai, to discuss the move toward total sustainability and how to augment the repair, recycle, and reuse of products back into the manufacturing process.

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As businesses and consumers navigate various supply chain challenges, it isn’t just products and goods that can be difficult to track, trace, and automate. The very means by which we obtain goods and services – cash – faces similar challenges. With some of the most intricate and complicated processes, the cash supply chain is quite simply the movement of cash from one entity to another. And like most things during the pandemic, it required rethinking quickly, since much of the process has been extremely manual up to this point. Join us for an engaging episode as we speak to Steve Morris, National Product Manager at one of the largest integrated cash distribution networks in the United States about the challenges that interrupted cash flow, what we are learning from them, and how innovations and standards are opening doors to greater visibility.

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Each day, the beep of a barcode scan is heard globally 6 billion times. And like most things, this widely used method of identification is evolving. Consumers are demanding more information, and supply chains are requiring more automation and digitization. So, what’s in store for the future of the barcode? Join us as we chat with Marcia Mendez from Walmart to learn about how she and her team are testing innovations that will take the barcode into a new dimension.

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People tend to get caught up in blockchain’s “crypto-speak,” but it doesn’t have to be complicated. Blockchain offers three critical opportunities for business: transparency, truth, and traceability - and it’s the future of everything we do. Join us as we dive into a fascinating episode with our guest, Don Durm, Vice President of Customer Solutions at PLM, where we’ll talk about what blockchain is and how it can turn a complex and messy supply chain into a more efficient powerhouse.

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The move to digital has been accelerated. Brick and mortars are moving online, and “contactless” has become the name of the game. Some companies are riding this digital wave, while others find themselves faced with resource challenges and hiccups. Join us as we sit down with Mark Baxa, President and CEO of CSCMP, to discuss how companies are accelerating their digitization efforts and investing in new technologies to keep up with evolving consumer demands.

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With the explosion of online commerce over the pandemic, Amazon saw exponential engagement from buyers and sellers. And selling on Amazon became attractive for those looking to start or expand online marketplaces. However, many brands and manufacturers lack the knowledge around the nuances of Amazon that allow them to protect their brand's integrity and achieve growth. Join us as we chat with Amazon expert, Shannon Roddy, about the common pitfalls and best practices that allow brands to succeed.

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Once upon a midnight dreary, the supply chain disrupted becoming weak and weary. Join us for a special edition, spooky season, episode where Liz and Reid take us through some of the scariest supply chain stories you’ll ever hear. They’ll have you wondering if you need to stock up on toilet paper - again. Find out where these sustained supply chain disruptions are lurking in the shadows, for how long, and how standards can help alleviate supply chain nightmares. Listen in...if you dare!

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Two-thirds of your marketing happens WITHOUT you - so the experience you provide for your customers, both in-person and via e-commerce, will determine your success. Join us for a revolutionary discussion with Mark Schaefer, internationally-acclaimed speaker, college educator, and author of Marketing Rebellion: The Most Human Company Wins, as we explore ever-evolving consumer behavior and how you can ensure that you’re joining the rebellion - not resisting it.

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Ready to travel six years into the future? You don’t need a time machine, you just need to listen to our latest episode with special guest Leslie Shannon, Head of Ecosystems and Trend Scouting at Nokia. Leslie joins Reid and Liz to uncover what’s next in the technology space for artificial intelligence, machine learning, virtual reality, augmented reality, the internet of things, natural interfaces, and 5G. Get a sneak peek at what our daily lives could look like in the near term - to make sure you keep up.

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Over ⅓ of produce never reaches the consumer, creating a massive amount of food waste that ends up costing the supply chain over $1 trillion in annual revenue. In today’s episode, we’re speaking with Katherine Sizov and Jay Jordan from Strella Biotech, an innovative startup that utilizes proprietary sensors, IoT networks, and data analysis to interpret the shelf life and maturity of fruit by reading the gas signals that they send to each other. Tune in to learn more about how this groundbreaking startup is “listening to the fruit conversation” and changing the game by feeding food supply chains with data, ultimately helping to end food waste.

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We all experienced the Great Toilet Paper Crisis of 2020. Panic buying turned into shortages and empty shelves. And those who were lucky enough to find stock were confronted with the words “limit one per customer due to high demand.”

It’s no secret that supply chains were caught off guard when it came to essentials. However, many others harnessed the opportunity, evolved quickly, innovated, and adapted like never before. Join us for a discussion with Vice President of Open Learning at the Massachusetts Institute of Technology, Sanjay Sarma, where we will dive into this massive supply chain disruption and discuss those who emerged as winners, how supply chains continue to evolve, where innovation is headed, what it means for both brands and consumers - and why things will never go back to way they were.

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Welcome to Next Level Supply Chain with GS1 US. Join co-hosts Reid Jackson and Liz Sertl as they connect the dots between supply chain and global standards.

Topics include data quality, inventory management, logistics, technology, innovation, traceability, master data management, consumer engagement, and sustainability.

Find Next Level Supply Chain with GS1 US at https://next-level-supply-chain-with-gs1us.podcastpage.io/ or @GS1_US on Twitter, @GS1US on LinkedIn, and @GS1US on Facebook.

Next Level Supply Chain with GS1 US: Recent Episodes

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