WPMRR WordPress Podcast: Recent Episodes

Joe Howard

If you want to hear from folks behind companies like HubSpot, Help Scout, Indie Hackers, startups.com, Castos, Jilt, Delicious Brains and Beaver Builder, you've come to the right place. Welcome to the WPMRR WordPress Podcast, a weekly show completely dedicated to bringing you the very best from the intersection of WordPress and monthly recurring revenue. Whether you're new to the WordPress community or a wily open-source veteran, join the founder and CEO of WP Buffs and The WPMRR Virtual Conference, Joe Howard, as he hosts a diverse crowd of the best and brightest WordPress minds around. Want to grow a plugin business to 300,000 active installs in 1.5 years? Listen to Bhanu's episode. Want to run a podcast that's driven 500,000,000 downloads? Bradley's episode is for you. Want to scale a design agency to $2M ARR while working less and spending more time with family? Tune into Jay's episode. And with guests like Chris Lema, Joost de Valk and Brian Krogsgard, you're guaranteed to get the inside scoop on the future of the WordPress economy itself. Every week comes new stories that are guaranteed to give you lightbulb moments in your journey of building your own WordPress business. Subscribe today and we'll be in your podcast player this upcoming Tuesday!

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In today’s episode, we get to listen again to Joe and Matt Medeiros’ conversation. They talk about how running a family-owned agency honed his entrepreneurial and sales skills, constantly giving value to potential customers, and learning effective sales talk.

Matt is a content creator and the Director of Podcaster Success at Castos. He hosts the podcast, Matt Report, where he talks to a wide range of digital business owners and web consultants. People in the product, marketing, and the agency space are the primary guests.

Episode Resources:

  • Matt Medeiros on Twitter, YouTube, and Facebook
  • Pagely
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:02 Welcome to the pod, Matt!
  • 01:52 How did you start your podcast?
  • 03:46 Transition from entrepreneurship to joining Pagely
  • 07:26 Running a family-owned agency
  • 12:35 Selling perspective from an experienced sales person
  • 15:57 Conveying the value that you're adding for the client
  • 24:21 You learn to speak with people regardless of their position
  • 26:12 This giant clip with several overlays
  • 29:35 Find Matt online

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In today’s episode, we get to listen again to Joe and Shane Barker's conversation. They talk about why real-time engagement matters more than fake following, how influencers shouldn’t rely on just one platform, and staying visible online through relevant and relatable content.

Shane is a top digital marketing consultant, keynote speaker, and influencer. He has helped businesses accelerate their growth with customized digital marketing consultation and services. Having won many accolades, he has consulted with Fortune 500 companies, influencers with digital products, and a number of A-List celebrities.

Episode Resources:

  • Shane Barker’s Website, LinkedIn, Twitter, and Instagram
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 00:50 Welcome to the pod, Shane!
  • 02:11 Teaching a course in UCLA
  • 04:46 How would you define an influencer?
  • 07:20 Fake followers versus real engagement
  • 15:21 Drive social media traffic to your website
  • 20:03 When your social media account gets shut down
  • 22:21 Think where your audience is at
  • 29:14 Presenting yourself on social media without bragging
  • 36:55 The pressure of having a lot of visibility online
  • 43:11 Find Shane online

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In today’s episode, we get to listen again to Joe and Brian Richards’ conversation. They discuss the ins and outs of virtual conferences, the challenges of making people show up on event day, and finding success in organizing paid virtual events.

Brian is the creator of WPSessions.com, where he provides training to businesses and developers working with WordPress. He also organizes WordSesh and WooSesh, two entirely virtual conferences for WordPress and WooCommerce professionals. Before getting into training and event organizing, Brian spent his days as a web development contractor and consultant.

Episode Resources:

  • WPSessions
  • Brian is on Twitter
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:16 Welcome to the pod, Brian!
  • 05:17 The ups and downs of organizing virtual events
  • 12:22 Getting people to show up is the challenge
  • 22:32 Become the go-to resource person/company
  • 32:18 Success in paid virtual conferences
  • 38:42 Find Brian online

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Travis Pastrana crashes in on his motorbike and does a triple backflip into our foam pit! He’s here today to talk on mobile apps for WordPress and more.

In this episode we talk about AppPress, the advantages and technical skills needed to work with headless WordPress, and the next generation of web hosting.

Tune in to know the best stunts for your WordPress!

Episode Resources: * Static Fuse Website * GatsbyJS Website * The Product Business Podcast * AppPresser Website * Scott Bolinger Twitter

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The legendary Jedi Master Obi-Wan Kenobi stops in today to share his ideas on directing and guiding his mentees. 

Today on WPMRR, we discuss the reputation of the endeavor of sales, being a supportive and successful manager, and how Kinsta is diversifying their marketing and sales strategies.

Tune in for tips on having your sales and marketing work in tandem.

Episode Resources: * Contact Nathan via email * Follow Nathan on Twitter * Check out Nathan’s blog

Send us your questions to yo@wpmrr.com

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Hermione comes through the Floo Network and enlightens us on the path of the empowering female-led project Women in WP.

We speak on the history of Sumy Designs, the conception on Women in WP podcast that follows, plus WordCamp experiences and hype!

Don’t miss out and get hit with a Stupefy!

Episode Resource List: * Women in WP Podcast * Women in WP YouTube * Women in WP Facebook * Women in WP Instagram * Women in WP Twitter * Amy Masson Twitter * Sumy Designs Website * Sumy Designs Facebook * Sumy Designs LinkedIn

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In today’s episode, we get to listen again to Joe and Shane’s chat about image optimization. They cover the technical side of image optimization, how the app is designed to compress images across multiple platforms and websites, and the projects currently in development.

Shane Bishop is a WordPress plugin developer and website performance nut. He's the lead and only developer of the EWWW Image Optimizer, a plugin that was launched on WordPress.org back in 2012.

Episode Resources:

  • EWWW Image Optimizer is on Twitter, Facebook and YouTube
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 00:41 Welcome to the pod, Shane!
  • 03:17 Getting close to million active installations
  • 08:25 How image optimization works
  • 12:49 Pricing structure that favors users
  • 15:49 API offloading the compression
  • 21:28 Products are designed to work across multiple sites
  • 22:12 Rebranding of the exact DN system
  • 26:59 Going back through all previous photos and images
  • 29:05 Future plans for the company
  • 32:13 Find Shane online

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In today’s episode, we get to listen again to Joe, Justin, and Brent’s conversation about building websites and applications. The beaver Builder team is big on developing products that will largely benefit their community, talent acquisition from the same circle, and what’s keeping them forward and continuously building products around new ideas.

Beaver Builder is the WordPress page builder you can trust with your business. It's a drag-and-drop page builder that lets you easily create drag-and-drop page layouts, all from a front-end view of your site and without touching a line of code. It's fast and flexible and offers lots of design options to all levels of WordPress users.

Episode Resources:

  • Assistant Pro
  • Beaver Builder on Twitter
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:17 Welcome to the pod, Justin and Brent!
  • 04:31 How Beaver Builder came to be
  • 09:35 Coming across a funnel problem
  • 14:39 Recruiting talents from the community
  • 16:16 Building a community within a community
  • 18:25 A page builder, a traditional WordPress theme, and Beaver Themer
  • 21:40 Staying true to your north star and what you’re trying to achieve
  • 27:11 The Assistant Pro
  • 38:16 Building apps around “how can you help people?”
  • 41:32 Find Beaver Builder online

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In today’s episode, we get to listen again to Joe and Sam’s conversation about joining WordPress. They discuss Sam’s stories during his firefighter days, how he stumbled upon WordPress and coding, and his approach on how he successfully managed his time to build his own business.

Sam Smith is a retired Firefighter/Paramedic, an Orlando WordCamp Organizer, and a Web Developer.

Episode Resources:

  • Sam Smith is on Twitter, Instagram, and WordPress.org
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:18 Welcome to the pod, Sam!
  • 03:16 From a firefighter paramedic to a WordPress developer
  • 05:50 Stories of injuries while at work
  • 09:17 Taking little bits per day to successfully launch a business
  • 17:24 Build on relationships and have real friends in the industry
  • 24:59 What’s it like to organize a WordCamp?
  • 28:23 Getting a jump on blog impressions
  • 30:19 The Martian
  • 33:59 Find Sam online

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In today’s episode, we get to listen again to Joe and Mario’s conversation on the enterprise space. They discuss how a paid service should always focus on delivering prime and premium experience per user visit, pros and cons of different invoicing methods, different channels to hunt for potential clients, and the power of inbound sales.

Mario Peshev is a global SME Business Advisor who's been named "The next Tony Robbins" and "The best tactical strategist out there aside from Neil Patel." His technical consultancy DevriX grew past 50 people and ranked as a top 20 WordPress agency worldwide.

Episode Resources:

  • DevriX
  • Mario Peshev is on Twitter and LinkedIn
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 04:06 How DevriX started
  • 07:39 Focused on enterprise and high-scale projects
  • 10:07 Ensuring a huge website serves prime and premium experience per visits
  • 14:09 The money-making KPI
  • 17:12 A team of research and development team
  • 22:42 Distributing resources to keep customers happy
  • 26:26 Figure out how to contribute to the bottom line of a specific system
  • 29:12 Client invoicing methods
  • 31:30 Management and project roles within the company
  • 34:31 Inbound sales reel in most of the clients
  • 40:08 Strategic partnerships can be tricky
  • 42:11 Spaces and channels where you can find more customers
  • 44:48 Find Mario online

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In today’s episode, we get to listen again to Joe and Joost’s conversation around SEO and WordPress. They discuss the story behind Yoast, getting involved in the WordPress community, leveraging SEO for content and marketing, and pushing WordPress into tremendous growth.

Joost is the founder of Yoast, where he's currently the Chief Product Officer. He founded the company in 2010, after working in several different companies as a digital marketing consultant. The Yoast SEO plugin, which started as a hobby, became the main product.

Episode Resources:

  • Joost de Valk is on Twitter
  • Yoast
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 00:56 Where Yoast got its name
  • 03:48 It all started with SEO consulting
  • 06:54 Growth over the last 7 years
  • 09:50 Redesigning WordPress.org
  • 11:14 The community is the strongest aspect of WordPress
  • 16:34 WordPress’ market share in the web
  • 22:44 WordPress.com vs WordPress.org
  • 28:24 How smaller companies can push WordPress forward
  • 32:28 Find Joost online

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In today’s episode, we get to listen again to Joe and David’s conversation around content marketing strategy. They discuss the ins and outs of content marketing, the strategies that work, how to leverage SEO for organic ranking, and the challenges businesses face in terms of growth.

David Ly Khim is the head of growth at People.ai and co-founder of Omniscient Digital, a premium content marketing agency. Previously, he was at HubSpot for 6 years serving as a growth product manager and a growth marketer before that.

Episode Resources:

  • David Ly Khim is on Twitter and LinkedIn
  • Omniscient Digital
  • People.ai
  • HubSpot
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 00:59 Welcome to the pod, David!
  • 01:31 HubSpot users are WordPress users
  • 05:18 Content marketing through SEO
  • 07:22 Tips on how to drive traffic through SEO
  • 11:30 The foundation element of keyword research
  • 13:40 Start a targeted content marketing strategy with your targeted keywords
  • 17:33 What is historical optimization?
  • 23:11 Testing assumptions vs assuming that your assumptions are correct
  • 29:26 Managers set the right mood and work attitude
  • 32:02 What’s keeping David busy?
  • 34:19 The scripts in your mind that hold you back
  • 38:51 With money, some challenges get bigger
  • 41:12 Focusing on monthly recurring revenue
  • 44:03 Find David online

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In today’s episode, we get to listen again to Joe and Vito Peleg’s conversation. They talk about managing websites through care plans, business scaling largely based on customer feedback, future plans and products in development, and Vito’s journey in the WordPress space.

Vito Peleg is the Founder and CEO of Atarim, the first and only client-facing web agency management platform designed to speed up your work, client collaboration and team management. The team tackles the 84% of the project delivery time that is not the actual build of the website.

Episode Resources:

  • Vito Peleg is on LinkedIn, Twitter, and Facebook
  • Atarim (formerly WP Feedback), visit their Facebook Group
  • Vito’s band – Chase the Ace
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:47 Welcome to the pod, Vito!
  • 05:26 From being a musician to a founder
  • 08:33 Emails open great opportunities to gather content
  • 13:05 Scaling a business should be based on the client’s point of view
  • 20:31 The plugin will stay on premium
  • 23:21 Features are based mainly on user feedback
  • 31:12 As an agency, you create products every day
  • 32:47 Future plans and products
  • 38:30 The team behind the company
  • 42:35 Find Vito online!

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In today’s episode, we get to listen again to Joe and Shaina Weisinger’s conversation. They talk about how repurposing audio and video content can help brands reach more audiences without having to spend so much on creating content, and how resharing helps maximize the potential of every social content.

Shaina Weisinger is the Founder and CEO of Repurpose House, which turns long-form content into optimized videos and images for high engagement social media strategies. She has a background in video production for digital marketing and is on a mission to show content creators the untapped potential and repurposing power of the content that they already have.

Episode Resources:

  • Find Repurpose House on Facebook, LinkedIn, YouTube, and Instagram
  • Shaina Weisinger is on Instagram, Twitter, and LinkedIn
  • The Content Coalition
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:04 Welcome to the pod, Shaina!
  • 03:27 Shifting from general digital marketing to repurposing content
  • 10:39 Why videos work a lot for any show
  • 12:34 The power of resharing to put your brand in front of the audience
  • 16:45 Organic content hits audiences the most
  • 19:41 Record a 1-minute selfie video daily for practice
  • 22:43 Tools to use in repurposing content
  • 29:38 Intro into being an entrepreneur
  • 35:26 The value of offering a recurring service
  • 36:57 The Content Coalition podcast

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In today’s episode, we get to listen again to Joe and Christie’s conversation about switching from project-based work to subscription-based model. They also discussed how WordPress developers doing freelance work can focus on creating prototypes of productized services, how engaging in competitor research can help identify flaws in your own products, and the best way to test out what product to build during your free time.

Episode Resources:

  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 02:55 Transition to project-based work to subscription model
  • 06:28 From building a $5,000 website to a $20,000 website
  • 12:34 Prototypes of productized services
  • 14:20 The best way to get into products is to do project-based work
  • 18:03 Engage in competitor research, identify customer needs
  • 23:57 Aim for enough people buying the product in any given hour
  • 26:35 Moving from project-based to subscription-based
  • 31:17 When you don’t need full service assistance
  • 34:23 What's the smallest thing that you can do to figure out if your idea is good?

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In today’s episode, we get to listen again to Joe’s chat with Chris Lema, Liquid Web's Vice President of Products and General Manager at LearnDash. He is a well-known blogger and public speaker, and leads the product teams to develop and launch Managed WordPress and Managed WooCommerce product lines.

Chris enthusiastically talks about the concept behind BeachPress and CaboPress, and what can potentially happen in these meetings. He also tackled the growth of e-commerce, how WooCommerce as an open platform creates more opportunities for a lot of businesses, and providing customers hassle-free access to plugin updates on their sites.

Episode Resources:

  • Chris Lema is on Twitter and YouTube
  • Leaders Blog
  • Liquid Web
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 01:48 What is BeachPress?
  • 05:06 Be in a conversation with people in your circle
  • 07:21 The CaboPress
  • 12:31 Bringing SaaS people to CaboPress
  • 14:47 SaaS platforms that do e-commerce
  • 19:49 Looking at period over period growth
  • 22:45 Partnership with Glue
  • 27:01 The building blocks of a great storytelling
  • 33:16 Fun stuff and new pricing at Liquid Web
  • 35:18 Having e-commerce played out on open platforms
  • 38:33 The ability to update plugins automatically
  • 39:55 Find Chris online

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In today’s episode, Joe talks to Hristo Pandjarov, Manager of WordPress Initiatives at SiteGround - a web hosting company founded in 2004 that provides hosting for about 2,000,000 domains worldwide. Some of the services offered include shared hosting, cloud hosting, enterprise solutions, and domain registration.

Hristo shares what the roles and responsibilities he had and currently have since joining SiteGround, the advantage of building internal plugins versus acquiring existing ones, why site performance impacts the growth of hosting sites, and how consistency in quality has fueled the company through the years.

Episode Resources:

  • SiteGround is on Facebook, Twitter, Instagram, and YouTube
  • Hristo is on Twitter and LinkedIn
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community

What to Listen For:

  • 00:00 Intro
  • 04:06 Welcome to the pod, Hristo!
  • 05:43 What’s a WordPress initiatives manager?
  • 09:11 Different positions since joining Site Ground
  • 14:02 Your passion will take you places
  • 17:41 Focus is on site performance
  • 23:32 Building plugins internally than acquiring external products
  • 30:01 Many who built WordPress products weren't actually business minded people
  • 39:44 Partnership with West Ham United
  • 44:18 The most important value is quality consistency
  • 45:46 Find SiteGround and Hristo online

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In today’s episode, Joe talks to Lucas Prigge, the Head of Sales at Kinsta - a hosting platform by developers, for developers. Kinsta has combined the fastest network and platform in the world (Google Cloud), and paired it with the best engineering team and the most experienced WordPress developers in the industry. The MyKinsta dashboard was built from the ground up specifically for WordPress, making site management a breeze.

Lucas shares his insight on sales such as the extensive training the sales team has to undergo, the meticulous sales process for new customers, finding the right CRM tool to manage clients and collect data, and the commission scheme that helps ensure that clients only get the best support.

Episode Resources:

  • OBS (Open Broadcaster Software)
  • Kinsta is on Facebook, Twitter, Instagram, and YouTube
  • Check Lucas on LinkedIn and YouTube
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 05:54 Welcome to the pod, Lucas!
  • 07:23 Background settings and program good for video recording
  • 11:03 Kinsta helps people find the right hosting plan
  • 14:19 Challenges of managing a multi language team
  • 19:27 The key factor in selling and communicating
  • 23:51 Sales process for new customers
  • 30:06 Do businesses need to stick to making sales calls?
  • 35:45 Every sales person undergoes extensive training
  • 46:33 Single source of truth of your customer data
  • 49:49 HubSpot is the lead CRM tool
  • 53:54 The way you use a technology is what matters the most
  • 59:33 Find Lucas online

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It’s finally here! The WPMRR Virtual Summit 2021 is about to start! Joe shares today’s schedule and some exciting news to look forward to. Big shout out to all our sponsors this year. Some of our legacy sponsors include: GoDaddy Pro, WP Remote, GreenGeeks, Weglot, and Cloudways. Hop into the WPMRR Community and join our speakers as they discuss relevant and valuable topics.

Episode Resources:

  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 04:56 Our legacy sponsors
  • 07:48 Our growth sponsors
  • 08:11 Our community partners

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In today’s episode, Joe talks to Miriam Schwab, the co-Founder and CEO of Strattic - an all-in-one static site generation and hosting platform that instantly optimizes WordPress by converting it to a static architecture. Content managers and marketers can continue to manage content in WordPress as usual, while developers get to bask in the glory (and enjoy the peace of mind) of a fully headless website.

Miriam shares her agency’s vision to provide a link between the WordPress functionality and the speed performance of static sites, what it was like to build a company while raising 7 children, and why they continue to offer a 30-day free trial to new customers.

Episode Resources:

  • Strattic is on Facebook, LinkedIn, Twitter
  • Miriam Schwab is on LinkedIn, Twitter, and Facebook
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 07:01 Welcome to the pod, Miriam
  • 08:36 What is Strattic?
  • 13:55 Site performance is important in converting visits to clients
  • 15:29 It started from discovering static site generators
  • 23:54 Managing an agency while raising children
  • 28:30 Work at a pace that works for you, take baby steps
  • 29:45 Funding is focused on product improvement and building additional functionality
  • 33:54 Clients providing their customers high quality hosting company
  • 38:30 Why offer a 30-day Free Trial?
  • 44:46 Headless WordPress is no longer foreign but it’s not too common yet
  • 47:55 The religious limitations of being a Jewish woman
  • 50:54 Being a female founder becomes a challenge when it comes to fundraising
  • 54:59 Find Miriam online

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In today’s episode, we bring back Joe’s chat with the Founder and Director of Design TLC, Tara Claeys. As a seasoned website designer and developer with a marketing background going back over 25 years, she provides custom website and graphic design services, with a focus on creating effective, customized, user-friendly communication platforms for small schools, camps, and nonprofits.

Tara talks about the steady growth of her company, how she isn’t aiming for a 7-figure business anytime soon, keeping a happy outlook while working in several different projects, and choosing how to present yourself in social media.

Episode Resources:

  • Design TLC
  • Tara is on Twitter, LinkedIn
  • Tara Claeys’ Website
  • Hallway Chats
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 00:19 Welcome to the pod, Tara!
  • 06:17 Joining PressNomics and other events
  • 11:37 Rebuffing the Design TLC website
  • 17:00 Bringing happiness in what you do
  • 22:19 You don’t have to have a 7 figure business to be successful
  • 27:19 Be physically responsible with managing your business funds
  • 33:51 You only see people’s best moments on social media
  • 37:05 People in the WordPress community are generally open
  • 37:39 Find Tara online

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In today’s episode, Joe talks to Gary Gaspar, the co-founder and CEO of Marker.io - a platform that encourages a simple way to report bugs on live websites and collect client feedback along the way. This 6-member team with over 2M feedback reported and 1,500 plus customers, continue to make it easier for people to report live website issues in real time.

Gary shares how he met his two co-founders at a totally unexpected place, shutting down the agency to focus on growing the business, the integrations they planned as they expand, and focusing more on conversion than website traffic.

Episode Resources:

  • Gary is on LinkedIn, Twitter
  • Marker.io
  • New MRR Merch, discount code: AUGUST31
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 06:35 Welcome to the pod, Gary!
  • 07:25 Instead of a live chat, Marker.io utilizes capture screenshot with annotations
  • 12:34 Why there are 3 co-founders
  • 20:25 Shutting down the agency and going full-time
  • 23:33 The value of owning your company despite having a low paycheck
  • 26:57 It took a while to find the right product-market fit, future plans
  • 30:18 Marker.io was built with integrations in mind
  • 34:35 Original business structure attracted non-targeted customers
  • 37:37 Build relationships with folks to reach more people in the community
  • 41:58 It’s useless to do all the marketing channels
  • 47:01 SEO and integration marketing works
  • 49:24 Finding the right person to join the team
  • 53:16 Giving the team a lot of creative freedom

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In today’s episode, Joe talks to Iain Poulson and Alex Denning of FlipWP, a private marketplace for buying and selling WordPress businesses. Buyers get vetted listings emailed directly to them, while sellers get access to quality buyers who understand their product and the opportunity they’re offering.

Iain and Alex explain how FlipWP offers a unique experience for both buyers and sellers, providing reasonable valuation for any business while ensuring that all deals remain exclusive to both parties, no middlemen. They aim to connect anyone to the right people to land a successful deal at 1% success fee.

Episode Resources:

  • Delicious Brains
  • WP Trends
  • Pressing Matters
  • Ellipsis
  • FlipWP
  • Alex is on Twitter
  • Iain is on Twitter
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit
  • The 80/20 of Profits: Pricing and Margins in Subscriptions (Ben McAdam)

What to Listen For:

  • 00:00 Intro
  • 03:53 Welcome to the pod, Iain and Alex!
  • 07:02 How did it start for FlipWP
  • 10:29 What is FlipWP?
  • 15:30 From a seller perspective, it's a combination of the maturity of the WordPress ecosystem
  • 23:09 Finding a place where you can sell your business
  • 26:42 Most FlipWP members are WordPress people
  • 29:33 Utilizing leverage in the email lists and the newsletters after launch
  • 35:59 Helping people with their business valuation
  • 40:06 FlipWP tries to guide people to make sure what they are putting is reasonable
  • 46:54 Some people are taking out competitors by buying similar business
  • 48:42 FlipWP connects people, but buyers should their own research
  • 51:41 The 1% success fee remains the same for now
  • 54:17 Helping buyers get better access and sellers better prices

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In today’s episode, Joe talks to Lesley Sim of Newsletter Glue, a WordPress plugin designed to help businesses or anyone connect their email service to WordPress so they can publish newsletters the way they publish blog posts. The first step is to connect the email service, write the newsletter in the block editor, and then send it.

Lesley discusses how it becomes so much easier to send newsletters using the plugin, the current growth of the company, planning your schedule while taking care of your mental health, and how to not get sucked in any social media platform.

Episode Resources:

  • Newsletter Glue’s Website and Twitter
  • Lesley is on Twitter
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 04:33 Welcome to the pod, Lesley!
  • 06:14 Aiming to make WordPress the CMS for newsletters
  • 10:34 The plug-in is completely reliant on what happens with Gutenberg
  • 14:00 The difference between patterns and templates when dealing with Gutenberg
  • 16:25 Early adapters to the Gutenberg ecosystem
  • 18:20 Current ARR range for Newsletter Glue
  • 23:13 Future plans and current improvements in the works
  • 30:04 Stay sane and prioritize mental health
  • 35:51 Managing your daily schedule and allocating your time effectively
  • 42:08 Getting active on social media and getting sucked into it
  • 47:14 Enjoy your time on the social platform you enjoy using
  • 52:43 Find Lesley online

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In today’s episode, Joe talks to Copyflight’s Todd Jones, a digital storyteller helping purpose-driven B2B entrepreneurs leverage storytelling to captivate their target market. His team helps businesses identify and develop their story, so that they can communicate more efficiently to their ideal client.

Todd talks about how his college football Top 10 blog evolved into learning WordPress, building sites using themes and widgets, the different web developing sites he came to know, learn, and practice, and what setting end goals mean for conversion copywriting.

Episode Resources:

  • Todd Jones’ Twitter, and Facebook
  • Copyflight is on YouTube
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 03:56 Welcome to the pod, Todd!
  • 06:38 The story of the Redneck Coffee Snob
  • 09:43 It all started with a college football Top 10 blog
  • 13:35 Selling ad spots from doing exclusive content writing
  • 17:35 Moving to Wordpress from Blogspot
  • 22:17 Learning different web developer sites while working in an agency
  • 26:45 Venturing into conversion copywriting
  • 29:11 How to start learning conversion copywriting?
  • 32:36 Voice of customer research
  • 39:37 Find someone smarter than you and learn from them
  • 43:11 Have you heard of Barcamp?
  • 44:40 A good About page equals credibility
  • 48:45 Everybody does like storytelling, even tech people
  • 50:16 Find Todd online

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In today’s episode, Joe talks to Rene Morozowich, a freelancer in the WordPress space who works with small and medium sized business and individual projects in building and managing service-based websites. She’s a Business Intelligence (BI) and SQL developer, a programmer, and an instructor at a community college who teaches credit and non-credit classes.

Rene shares her freelancing journey, from building a website from scratch, overhauling and managing existing websites, to offering client marketing services and how not to overwhelm your leads with your marketing campaign.

Episode Resources:

  • Rene Morozowich’s website
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 03:21 Welcome to the pod, Rene!
  • 04:26 The 24-hour WordFest 2021
  • 06:19 Regrouping care plan for clients
  • 09:08 No immediate plans to develop an agency
  • 11:29 Freelancing started with one client
  • 15:17 Having good clients but not a good fit long-term
  • 21:14 An expensive learning curve
  • 24:24 Creating proposals with varying packages depending on client needs
  • 30:07 Stop paying to market cold leads
  • 35:53 Don’t overwhelm potential clients with your email campaign
  • 40:15 Why people get hesitant in doing campaign automations
  • 44:22 Creating campaign headlines needs practice and some testing
  • 47:13 Best practices to trim down cold leads
  • 51:54 When people sign up for something, they expect something
  • 53:45 Find Rene online

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In today’s episode, we are going to hear Christie once again, back when she was still based in Hawaii. Joe and Christie discuss the perks and some of the downsides of working on a different time zone from the rest of your team, body clock adjustments to be able to function, and the importance of robust communication and the maximization of tools.

Episode Resources:

  • Christie is on Twitter and LinkedIn
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 03:32 What’s up with Joe?
  • 07:02 What’s up this week, Christie?
  • 13:01 Working away from home
  • 15:41 Working in a timezone unlike any other across the globe
  • 21:12 What’s a sleep nerd?
  • 24:13 Working with your body when moving to a new place
  • 27:41 Communicate, communicate, communicate!
  • 34:09 Synchronous versus Asynchronous team work
  • 38:09 Creating a work pattern based on your body clock
  • 47:31 Talking to clients, taking online calls, meetings in pajamas

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In today’s episode, Joe talks to Maciek Palmowski, one of the co-creators of WP Owls, a weekly newsletter focused on the latest and top WordPress news. He also works as a WordPress ambassador for Buddy Works - a top-notch performance into one solution for teams that want to painlessly introduce CI/CD and accelerate the development lifecycle of their software.

Maciek explains how the Polish audience has a completely different social media preference compared to the global community, the surprising challenges of raising his son while working at home, and the customization of the $7 per month web hosting they are using for WP Owls.

Episode Resources:

  • Buddy
  • WP Owls
  • Maciek Palmowski is on Twitter and WPMRR Community
  • WordFest Live, register Here
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 03:21 Welcome to the pod, Maciek
  • 04:23 What is CI/CD?
  • 07:16 How WP Owls came to be
  • 11:36 WP Owls doesn’t take an aggressive marketing approach
  • 18:50 Outreach efforts and invite list
  • 22:02 Analytics, growth, and iterations on the articles
  • 26:32 Twitter is a very straightforward social media platform
  • 36:20 WP Owls run an on a $7 per month custom web hosting
  • 41:44 Raising a baby while in the WordPress space
  • 47:04 Balancing work and raising a family
  • 51:22 Find Maciek online

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In today’s episode, Joe talks to Dan Maby of Big Orange Heart - a nonprofit organization that supports and promotes positive well-being and mental health within remote working communities. The Big Orange Heart Health Hubs are designed to provide holistic support for the individual.

Dan shares how Big Orange Heart came from the challenges he and his team faced while handling a digital marketing agency, and the organization’s mission to help support the mental health of workers in a remote setting. They also discussed the upcoming WordFest Live, a virtual event to be streamed in six continents in a 24-hour period.

Episode Resources:

  • Big Orange Heart
  • Big Orange Heart Support
  • Dan Maby Website
  • WordFest Live, register Here
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 03:01 Welcome to the pod, Dan!
  • 03:20 The funny story at the WordCamp US 2019
  • 05:30 What’s keeping Dan busy
  • 06:55 Big Orange Heart born from the challenges of handling an agency
  • 08:36 Things take different priorities at different times of your life
  • 10:34 Mental health is a challenging topic to talk about
  • 14:26 Supporting as many network as possible
  • 16:55 Varying levels of support for different groups of people
  • 22:31 Getting a core group for individuals to get support together
  • 25:35 Encourage the community in Slack to help
  • 28:37 WordFest Live 2021: The festival of WordPress
  • 36:12 WordFest 2021 to deliver within six continents in a 24-hour period
  • 39:33 A diverse organizing team in the background across seven time zones
  • 43:32 WordFest was supposed to be an annual event
  • 48:11 The virtual setting has opened many more interesting environment
  • 53:40 Live Streaming in-person previous events were leading to the hybrid event style
  • 54:38 Find Dan online

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In today’s episode, Joe talks to Artur Grabowski of Extendify - a team of passionate professionals with the goal of building a modern WordPress experience that just works. It has a templates library and other great WordPress products such as Editor Plus, Redux, Gutenberg Forms, ACF Blocks, MetaSlider, Block Slider, and GutenbergHub.com.

Artur shares the technical and business aspects of Extendify, how the beta stage is aimed at introducing customers to block-based editing, the mission to help SMB’s on a limited budget, and extending Gutenberg exposure to potential users.

Episode Resources:

  • Extendify
  • Extendify on Twitter
  • For questions, email Artur or Chris
  • Leave an Apple podcast review or binge-watch past episodes
  • Visit the WPMRR Community
  • The 2021 WPMRR Virtual Summit

What to Listen For:

  • 00:00 Intro
  • 01:27 Welcome to the pod, Artur!
  • 04:28 More on business operations but technical-leaning from day to day
  • 09:29 Extendify is for SMBs with mission critical website’s on a limited budget
  • 14:53 Similar business solutions can lead to different outcomes based on execution
  • 20:01 Gutenberg as a tool
  • 24:49 The funding structure for Extendify
  • 31:36 The mentality of growth at any cost
  • 37:04 There’s always a core WordPress experience in betas before paid version is launched
  • 44:02 Figure out how users can see the value in your product
  • 46:28 Find Artur online!

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In today’s episode, we’re reeling in another throwback episode, Joe’s interview with Leah Knobler of Help Scout - a support tool and customer service platform used by customer-centric organizations around the world, from small businesses to high-growth startups and nonprofits.

Leah gives us several actionable nuggets about hiring, scaling, managing, and growing a remote team, a detailed overview of Help Scout’s recruitment process, and diversifying a team of skills and talent.

Episode Resources:

  • Help Scout
  • Leah Knobler is on Twitter and LinkedIn
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:37 Welcome to the pod, Leah!
  • 05:57 Help Desk Software is the main tool
  • 07:17 Company growth from 24 people to 90 remote employees
  • 12:38 Donut, Slack’s teammate connection app
  • 15:25 The evolution of Help Scout’s recruitment process
  • 23:07 From application screening to proposing an offer
  • 25:31 Remote companies need to be transparent in all aspects
  • 28:59 Excellent people need excellent pay
  • 33:23 How to make sure you’re hiring from a diverse set of background
  • 43:04 What can small companies do to start recruiting diverse candidates
  • 47:31 Find Leah online!

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In today’s episode, let’s listen again to Joe’s conversation with Nathan Hirsch, the co-founder of FreeUp - a solution platform to finding & hiring pre-vetted freelancers online, only allowing the top 1% into the network out of hundreds of freelancer applicants every week.

Nathan talks about how he co-founded a solution platform that caters to businesses in need of skilled freelancers to help business owners with website design and development, graphic design, sales and marketing, social media, and web content. He also shares how referrals reign in new clients, screening the best freelancers, and the challenges of remote work.

Episode Resources:

  • FreeUp
  • FreeUp is on Facebook, Instagram, LinkedIn, and Twitter
  • Outsourcing Masters Facebook Group
  • Nathan Hirsch is on Twitter, Facebook, and Instagram
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 00:53 Welcome to the pod, Nathan!
  • 02:11 Started with selling books
  • 03:30 At 20 years old, Nathan started his e-commerce business
  • 05:21 Recruitment through referrals brought in more clients
  • 06:34 Freelancers aren’t exclusive with Freeup
  • 10:03 Is the Top 1% the basis for hiring freelancers?
  • 14:00 Big mistakes from people who fail to hire the right freelancers
  • 17:11 Client contracts can go as an Hourly or Fixed Price project
  • 20:50 Finding a technical co-founder if you aren’t a technical person
  • 24:26 To be a good business partner you can never say, “I told you so.”
  • 27:24 FreeUp is a platform for remote work
  • 30:17 How to find the best remote workers
  • 33:00 Find Nathan online!

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In today’s episode, we bring back Joe’s conversation with Jennifer Bourn, a designer for twenty years, an agency owner for thirteen years, and a blogger for ten years. She is founding partner at Bourn Creative, a full service design and development company that specializes in purpose-driven design and everything WordPress.

Jennifer talks about her 13-year journey founding and managing an agency that helps new businesses improve their website, drive traffic, and generate leads; and her plans to gradually shift to content services. Her agency also offers online courses and classes for new entrepreneurs.

Episode Resources:

  • Jennifer Bourn’s Website
  • Profitable Project Plan
  • Inspired Imperfection
  • Jennifer is on Twitter, Facebook, and WordPress.org
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 00:46 Welcome to the pod, Jennifer!
  • 01:49 When you start a company, nobody gives you business training
  • 05:21 Profitable Project Plan: Video courses for new entrepreneurs
  • 07:31 Everybody taking the class at the same place with similar questions
  • 11:10 Courses had started as side revenue stream
  • 15:06 Focusing on monthly recurring revenue (MRR)
  • 17:49 Next course: Lucrative Leads
  • 19:42 The biggest challenges in finding leads
  • 24:13 Gradually shifting to content services and copywriting
  • 28:34 You have to advance your skills if you want to continue running an agency
  • 36:51 Running an agency while raising kids
  • 40:39 Find Jennifer online

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In today’s episode, Joe talks to Melanie Phung, Owner and Principal Consultant at Orange Spark Digital - a boutique consulting practice to help organizations achieve greater visibility and success online. Services offered include website strategy service, search engine optimization, content strategy, and web analytics.

Melanie shares how she manages her boutique SEO agency, getting clients setup to have better performing websites in SERPs, formulating objectives and tactics to grow leads and conversion, mastering a referral system that works, and things to look out for when redesigning a website.

Episode Resources:

  • Guide: Critical SEO Mistakes to Avoid When Relaunching Your Site
  • Orange Spark Digital
  • Melanie Phung’s Twitter
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:04 Welcome to the pod, Melanie!
  • 01:57 Strategy is defining objectives and tactics
  • 03:31 Boutique agency: the flexibility to bring in virtual team depending on project needs
  • 07:33 2021 SEO trends
  • 10:35 People want quick fixes, but learning to prioritize is a must
  • 13:09 Focus on fixing the things that could cost a lot to fix
  • 15:23 Technical foundation fixes and building an SEO culture
  • 19:35 Building a website from a technical standpoint to be more SEO friendly
  • 23:01 It’s about consulting and collaboration
  • 25:05 Main resources to attract new clients
  • 27:25 What’s the best referral model?
  • 32:13 Things to look out for when rebuilding or redesigning a website
  • 36:55 Content length versus content performance

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In today’s episode, Joe talks to Kim Coleman, the co-founder of Paid Memberships Pro - the most complete WordPress membership plugin. She has her hand in all aspects of the development, management, and marketing for the product and the team. She oversees frontend development for the core open source plugin and over 75 Add Ons.

They discuss the value of MVP in growing a business, catering to customer needs, and building and testing new features through the community. They also touch on the importance of formulating the right content for branding, and membership pricing and discount schemes.

Episode Resources:

  • Paid Memberships Pro
  • Paid Memberships Pro WordPress.org
  • Kim Coleman’s Twitter
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 00:46 Welcome to the pod, Kim!
  • 04:12 What has changed over the years?
  • 07:02 The biggest concerns are the desire for the developers to refactor some features
  • 11:11 MVP on the site’s current workload and paid memberships
  • 13:55 Deciding between adding as a core part of the plugin or an add-on plugin
  • 17:32 Limiting what the plugin is responsible for in WordPress
  • 22:46 The struggle to get content from your customer when building a site
  • 27:51 Allowing the community to test newly built products and features
  • 30:07 Pricing: during product launch and how it evolved over the years
  • 37:32 Turning experiments into blog content and knowledge share
  • 40:43 People buy because of urgent technological issues they cannot solve on their own
  • 42:31 Running a company and the family together with your partner
  • 45:37 Homeschooling kids during the pandemic
  • 49:13 Find Kim online!

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In today’s episode, Joe talks to Marc Benzakein, the Operations Manager at ServerPress LLC - a software services company that provides workflow tools for WordPress Developers and Designers. His experience ranges from network administration to software development to upper level management in both Internet Service Providers as well as Software and Services Development.

They discuss how capitalism opens opportunities for young startup founders, the financial pressure on Gen Z and how it deflates their passion for success, and the best work practices to avoid burnout.

Episode Resources:

  • ServerPress LLC
  • Marc Benzakein is on Twitter, Instagram, and Facebook
  • WP Site Sync
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:40 Welcome to the pod, Marc!
  • 05:20 ServerPress LLC is celebrating its 7th year!
  • 08:44 Starting the business small and serving the first few customers
  • 13:22 Business owners should allow people to micromanage
  • 18:57 Work smart not hard to avoid burnout
  • 22:57 WordPress has a sense of community
  • 25:21 Scalable way to grow the company and its community
  • 26:50 Financial pressures suck the passion out from the younger generation
  • 30:03 How capitalism favors startup founders
  • 34:40 Find Marc online!

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In today’s episode, Joe talks to Chris Klosowski, the Director Of Technology at Sandhills Development, LLC. He joined Sandhills as a lead developer in 2015, and before that, he was a software developer at GoDaddy.com.

Chris shares his journey on leadership coaching and acquiring professional knowledge to help keep his team moving. Also, they talk about how business changes put pressure on a team of individuals with varying working habits.

Episode Resources:

  • Chris Klosowski on Twitter
  • Sandhills Development, LLC
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:20 Welcome to the pod, Chris!
  • 05:39 Technical management side of web developing
  • 11:08 Benefits of working with a leadership coach
  • 16:29 Tips to help yourself stay sane while the business is growing
  • 20:07 Changes puts an emotional toll on any team
  • 26:01 Uniting a team of individuals with different working habits
  • 27:55 Getting business insights from books and podcasts
  • 34:17 Future personal plans and ongoing projects at Sandhills
  • 36:22 Find Chris online

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In today’s episode, Joe talks to Eithan Abramovich of Highly Analytics, a Medium-style tooltip made for content creators to help understanding maximize how your passive readers interact with your content. Eithan shares the ideas behind creating the plugin, features users can use in the free version, and offering premium in the future to help boost monthly recurring revenue.

Episode Resources:

  • Highly Analytics
  • Georgia Institute of Technology
  • Eithan Abramovich on Twitter
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 03:09 Welcome to the pod, Eithan!
  • 03:52 How Highly Analytics works
  • 08:23 Building the plugin in a college dorm
  • 11:47 Enrolling in a less taken class before it got popular
  • 13:36 What’s the future for Highly Analytics?
  • 14:59 Features included in the free version
  • 20:48 Any new features coming out?
  • 23:14 Building a premium plugin that people will pay for
  • 27:29 Goals set by the Highly Analytics team
  • 30:37 Plans to continuously grow MRR
  • 32:05 Work plans after graduation
  • 33:41 Find Eithan online!

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In today’s episode, Joe talks to Pippin Williamson, the Managing Director at Sandhills Development, LLC - the home to several WP plugins such as AffiliateWP, Easy Digital Downloads, and WP Simple Pay. He's also the man behind Sandhills Brewing, a microbrewery that focuses on oak-aged and oak-fermented beers.

Pippin retells his day-to-day hustle in running two companies in entirely different industries, running his microbrewery and leading a team of web engineers. He also talks about success in affiliate marketing, implementing processes, and hiring skilled people that need less supervision.

Episode Resources:

  • Sandhills Brewing
  • Sandhills Development
  • AffiliateWP
  • Payout Service
  • Easy Digital Downloads
  • WP Simple Pay
  • Sugar Calendar
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:40 Welcome to the pod, Pippin!
  • 03:17 Have you heard about Sandhills Brewing?
  • 06:09 Why build a brewing company?
  • 11:27 Time management while running two companies
  • 18:14 Role change and working as a CEO
  • 23:00 Delegating jobs and handing off tasks
  • 27:32 The importance of implementing processes
  • 31:20 Latest developments at Sandhills
  • 34:07 Any new big features for affiliate marketers?
  • 35:37 How does the Payouts Service work?
  • 40:37 Ensuring that you’ll have a successful affiliate program
  • 44:25 The billing structure has to make sense for the customers
  • 47:50 Find Pippin online!

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In today’s episode, Joe talks to Matt Mullenweg, one of the founding developers of WordPress and the Founder and CEO of Automattic - a distribution company committed to diversity, equity, and inclusion with the goal to democratize publishing and commerce.

Matt talks about the systematic approach of Automattic, WordPress, and the rest of the Automattic web brands, as well as scaling and hiring skilled engineers, and the upside and downside of content distribution on different social platforms.

Episode Resources:

  • Check out Woocommerce and Jetpack
  • Matt’s Website
  • Matt is also on Twitter, Instagram, Tumblr, and WordPress.org
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:51 Welcome to the pod, Matt!
  • 03:09 How does Automattic work?
  • 04:08 Get to know QuickForget - a tool designed to assist in sending sensitive information through email
  • 07:17 WordPress VIP on upscaling and continuous business growth
  • 09:32 Is there a cross collaboration between WordPress and Automattic?
  • 11:48 Finding good engineers is still challenging
  • 15:14 Four immutable aspects we can look for in new hires
  • 17:30 What separates Automattic from WordPress
  • 18:47 WordPress and Automattic remain a platform that enables
  • 20:55 Should platforms take responsibility for all content published on their site?
  • 26:04 Preventing negativity and the spread of misinformation and fake news
  • 33:13 Trustworthy and reliable institutions are necessary in our society
  • 34:50 The conflict between Wix and WordPress

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In today’s episode, Joe talks to Courtney Engle Robertson, a WordPress teacher dedicated to helping businesses streamline their online marketing. She has been teaching basic through advanced software, hardware, and social media uses in plain English for third graders through grandparents, including businesses and bootcamp students since 2001.

Courtney reveals the unlimited passion behind the Learn WordPress community where volunteers contribute educational resources to share with professionals that are seeking to upscale their skills.

Episode Resources:

  • Learn WordPress
  • Contribute to Learn WordPress, visit Get Involved
  • Check Code Differently
  • Here’s Courtney’s website
  • Courtney is on Twitter, LinkedIn, Instagram, and Github
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:09 Welcome to the pod, Courtney!
  • 05:02 Teaching programming in educational institutions
  • 10:22 Summer camp for high schoolers to learn WordPress
  • 17:39 The challenges of teaching programming in schools
  • 21:29 There’s no clear map for people who wants learn tier 2 tech support
  • 23:23 Contributions at Learn are mostly from volunteers
  • 26:13 Motivation behind WordPress learning voluntary contributions
  • 30:12 Identifying needs and keeping the team together
  • 32:19 Tapping in to the web dev area can be tricky
  • 37:08 Taking subcontract developer job
  • 39:26 Identify where you are lacking and what to learn next
  • 42:04 What’s the best way to learn new skills?
  • 45:54 Find Courtney online!

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In today’s episode, Joe talks to Joe Casabona, a creator of online courses at Creator Courses and for LinkedIn Learning, and hosts a podcast called How I Built It. They share similar sentiments on parenting toddlers, mental health check while juggling work and parenting, and expanding a Circle community among other Wordpress related responsibilities.

Episode Resources:

  • Visit buildsomething.club/wpmrr
  • Check out Joe’s website
  • Joe is on Twitter, Instagram, and YouTube
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:16 Welcome back to the pod, Joe!
  • 02:37 On vaccination roll-out
  • 06:20 Staying at home with 2 kids
  • 11:18 Juggling between family life and work schedule
  • 15:13 The challenges of parenthood
  • 19:10 Adjusting to and managing time allocation
  • 23:12 “Hire help before you need it.” - Joe Casabona
  • 26:40 External feedback can sometimes help solve roadblocks
  • 30:23 Growing the podcast and cultivating a Circle community
  • 35:11 Live streaming on Circle?
  • 39:58 Using a community to drive traffic and product sales
  • 45:28 Giving people a reason to stay in your community
  • 51:15 Where to find Joe online!

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In today’s episode, Joe talks to Michelle Frechette of GiveWP, the perfect online fundraising platform to increase your online donations, manage donors, and gain insight on your effort — all from directly within your WordPress website.

Michelle enthusiastically retells her fundraising expertise at GiveWP. She shares her fool-proof strategies on getting recurring donations and sustaining a good relationship with fundraising donors.

Episode Resources:

  • Visit GiveWP
  • WP Coffee Talk podcast
  • Tweet GiveWP
  • Tweet WPCoffeeTalk
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:18 Welcome back to the pod, Michelle!
  • 04:36 What’s unique about WP Coffee Talk podcast?
  • 05:50 Having thoughtful guests and a few long pauses
  • 09:07 What is a recurring donation?
  • 11:16 Tips to keep recurring donations
  • 16:03 Is a regular email reminder ideal to keep donations coming?
  • 19:53 First donation and 30-second videos
  • 22:22 Payment processes should stay on site to retain trust
  • 26:22 On-site payment: one-time versus recurring
  • 28:53 Different features for donors at GiveWP
  • 32:16 Other payment options
  • 35:06 GiveWP is not a full functioning CRM
  • 37:26 Active assistance for customers
  • 39:06 Is GiveWP headed to being a CRM?
  • 41:16 Where to find Michelle online

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In today’s episode, Joe talks to Corey Haines of Swipe Files, a community hub focused on content and courses to master marketing by taking the best ideas from other industries for your business growth and pushing the boundaries of what is called normal.

Corey narrates his experience in building and creating a community focused on content strategy, marketing best practices for marketers, and the idea behind founding Swipe Files.

Episode Resources:

  • Check out Everything is Marketing podcast
  • Visit Swipe Files
  • Tweet Corey
  • Here’s Corey’s website
  • Get 50% discount with this code: WPMRR
  • Leave an Apple podcast review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:28 Welcome back to the pod, Corey!
  • 05:45 What is Swipe Files?
  • 07:21 Marketing ads that pique customer interest
  • 11:37 Switching to Webflow
  • 14:23 How does Webflow work?
  • 17:09 The community at Swipe Files
  • 21:17 Bigger communities become less valuable
  • 22:48 Managing the community, keeping the subscriptions
  • 27:46 Strategies to attract people to join the community
  • 31:50 Calendar plugin for easy access to sites and apps
  • 33:48 Get to know Everything is Marketing podcast
  • 38:21 The story behind the first episode
  • 44:24 Marketing Rule of 7
  • 46:30 Connect with Corey online!

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In today’s episode, we revisit an old episode with David Vogelpohl of WP Engine - a platform for site building and management tools to drive more creative agility; cloud hosting and security solutions to enable enterprise performance; and optimization tools to give you ongoing intelligence.

Joe and David talk about exploring strategic partners, adding new components to keep existing clients while continuing to gain new clients to defeat churn, as well as information on acquiring new business and preserving the brand during the integration.

Episode Resources:

  • WP Engine Facebook
  • WP Engine Instagram
  • WP Engine LinkedIn
  • WP Engine Twitter
  • David Vogelpohl Twitter
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:12 Welcome to the pod, David!
  • 03:17 WordPress background and working at WP Engine
  • 05:49 Issues often faced in a large scale business
  • 09:35 The Negative Net Churn
  • 11:11 On acquisition process and success
  • 15:19 The advantages of an acquisition partnership
  • 18:46 How to prepare a business before selling
  • 23:41 What will an acquiring company look for in a business?
  • 28:26 Getting to know WordPress Gutenberg
  • 35:17 Other configurations made possible with Gutenberg
  • 40:53 Find David online!

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In today’s episode, Joe talks to Leonardo Losoviz, a freelance developer and writer, with an ongoing quest to integrate innovative paradigms such as Serverless PHP and GraphQL into existing PHP frameworks such as WordPress. He is a one-man team running GraphQL API plugin, offering the most powerful GarphQL experience into any WordPress site.

Leonardo fearlessly shares his expertise in coding and developing websites, the ongoing challenges of promoting a new plugin, and the opportunities of building-in-public approach for developers to reach more audiences.

Episode Resources:

  • GraphQL API
  • Tweet Leonardo
  • Ask Leonardo a question
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:27 Welcome to the pod, Leonardo!
  • 03:03 The freedom of building websites as a hobby
  • 05:03 What is GraphQL API?
  • 12:23 Security issues on open source API
  • 16:24 Pulling SEO data on a decoupled site
  • 20:42 The struggles of promoting a product
  • 24:40 How do you rate success?
  • 28:43 Coming soon: a behind-the-scene monthly newsletter on plugin development
  • 30:45 The building-in-public strategy
  • 33:32 Strategies to eventually compete in the plugin market
  • 38:56 Find Leonardo online!

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In today’s episode, Joe talks to Brian Casel of ProcessKit - a process-driven project management tool for businesses, automating and streamlining recurring tasks, track progress, and scale company operations with over 1000+ tools using Zapier integration.

Brian shares his experiences as a freelancer and his early days in web designing; how ProcessKit came about, its audience target focus, the challenges of growing customer base, and winning audience through guest blog posting.

Episode Resources:

  • Visit ProcessKit
  • Tweet Brian
  • Bootstrapped Web Podcast with Brian Casel and Jordan Gal
  • Productize Podcast with Brain Casel
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:38 Welcome to the pod, Brian!
  • 07:15 Starting as a web designer before doing freelancing
  • 09:21 From a front end web developer to creating ProcessKit
  • 13:02 ProcessKit was developed to address company challenges
  • 16:17 Familiarizing end-user experience to improve products
  • 17:49 How’s business been like during the pandemic?
  • 20:06 Onboarding new clients is one of the challenges
  • 22:46 Client fit target for ProcessKit
  • 25:44 Add-on services depend on the business needs
  • 28:20 SaaS products need to prioritize their Zapier integration
  • 29:37 Strategies to growing customer base
  • 34:36 The value of guest blog posting
  • 38:33 Learning marketing and growing audience traffic
  • 39:33 Find Brian online!

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In today’s episode, Joe talks to Morgan Lucas, a network engineer and author of RUNTCPIP.com - a blogging site that specializes in writing about tech, email marketing, and blogging with humor and informative style. She's also a technologist well-oriented on Azure Cloud, Cisco, Juniper, Remote Support, and Programming.

They discuss freelance end-user consultancy, genuine connections through networking, the movie animation industry, as well as technical blogging and social media presence.

Episode Resources:

  • Visit Morgan' website - RUNTCPIP
  • Send Morgan a Tweet
  • Morgan is on LinkedIn
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:16 Welcome to the pod, Morgan Lucas!
  • 03:07 The Cloud technology
  • 05:10 Freedom working as an independent consultant
  • 06:37 User testing for a streaming site
  • 08:02 Pulling back from weekly blogging and social media
  • 13:12 Working to make technical blogs more accessible
  • 17:20 Connect to people online with sincerity
  • 19:40 Why networking works
  • 21:59 Warner Media’s marketing department
  • 23:54 Animated movies mostly reflect our society
  • 29:14 Full-time consulting for 2021?
  • 29:51 Consultancy for larger companies while still helping small businesses
  • 31:40 Find Morgan online!

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In today’s episode, Joe talks to Maddy Osman, Founder and SEO Content Strategist at The Blogsmith. She creates content optimized for onsite SEO, handles keyword research, and picks feature blog images, among other SEO content writing strategies her agency offers.

They discuss SEO and content optimization, old school SEO strategies, competitor analysis, and winning clicks in search results.

Episode Resources:

  • Tweet Maddy
  • Visit The Blogsmith
  • Check out Clearscope
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:36 Let’s welcome back, Maddy Osman!
  • 03:06 How to start dominating content and SEO
  • 09:19 Keywords and content optimization
  • 13:28 Identifying the reading level of your target audience
  • 17:51 The importance of word counts in SEO
  • 21:30 SEO ranking and relevant search
  • 27:22 The first experience someone has on your site
  • 28:40 Video embedding is an engagement metric
  • 31:03 Tips to content exposure and audience reach
  • 33:30 How to win clicks in the search engine results
  • 38:12 Target keywords still work when added in the meta description
  • 41:00 Find Maddy online!

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In today’s episode, Joe talks to Alex Harling of Dynamite Jobs. Alex handles Account Management and Operations, focused primarily on remote jobs hiring. Launched in October 2017, Dynamite Jobs is an efficient way to connect companies in the Dynamite Circle with remote job seekers to thousands of remote jobs posted each week.

The discussion is focused on remote hiring, the right way to post successful job listings, top hiring tips in a remote setting, ways to announce a job opening, and the latest updates at Dynamite Jobs.

Episode Resources

  • Visit Dynamite Jobs
  • Email Alex at alex@dynamitejobs.com
  • Dynamite Jobs Hiring Pro discount code: WPBUFFS
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:49 Welcome to the pod, Alex Harling!
  • 03:38 How Alex started at Dynamite Jobs
  • 04:52 Common ways to announce job openings
  • 08:01 Top tips and changes in the hiring process
  • 13:15 What makes a job posting successful?
  • 21:54 Hard skills and culture fit lead to better hires
  • 25:56 Typical clients at Dynamite Jobs
  • 30:10 What is Dynamite Jobs Hiring Pro?
  • 34:36 What will be the team’s focus this year?
  • 42:12 Get discount to use Hiring Pro, use code: WPBUFFS

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In today’s episode, Joe and Christie pick out the top episodes they hosted together for the past two years, why these episodes made it to their favorite list and the stories behind the guests. They also talk about their individual growth in podcasting and the benefits of being a host.

Sadly, this is also Christie’s last episode as co-host in the WPMRR podcast. Listen in to learn what will change and what to expect in the coming weeks!

Episode Resources

  • Visit Christie’s website
  • Tweet Christie
  • Christie is on LinkedIn
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

Favorite Podcast Episodes:

  • Should Your Business Take Political Stances or Stay Silent?
  • What an Automattic IPO in 2021 means for WordPress Professionals (Brian Krogsgard, Post Status)
  • What it’s really like to be people of color in the WordPress community
  • The future of funding in WordPress

What to Listen For:

  • 00:00 Intro
  • 01:49 What’s up, Joe?
  • 04:09 Sad news: This is Christie’s last episode
  • 07:53 The truth about why Christie is leaving
  • 11:50 Don’t do a podcast if you aren’t passionate about it
  • 14:03 Some of the best moments happened off-record
  • 17:10 What’s it like recording a podcast for the past two years?
  • 19:57 Podcast is just a conversation between 2 to 3 people
  • 22:20 The benefits of being a podcast host
  • 26:30 Pod episodes on our favorite list
  • 37:15 Parting words from Christie Chirinos!

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In today’s episode, we have fascinating news! WP Buffs successfully acquired WP EZI, a team of highly trained world-class WordPress developers that provides unlimited 24/7 WordPress support, help, maintenance, and fixes.

Joe talks to Paul Kidis, founder and former owner of WPEZI.com and a brilliant Website Specialist at Kidis Creative, about the closed-door details before and after the acquisition, the reason behind it, and a sneak peek at the preparations made for a smooth take over.

Tune in and listen to a one of a kind acquisition story!

Episode Resources

  • Kidis Creative - Websites that Make Sale and Rank High
  • WP EZI - Unlimited 24/7 WordPress Support
  • Check out Paul on Instagram and Facebook
  • WP Buffs Acquisition Unit
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:48 Welcome, Paul Kidis!
  • 04:44 What is Kidis Creative?
  • 07:28 The transition to focus more on Kidis Creative
  • 10:40 It’s time to move on and let WP EZI go
  • 12:52 What made the acquisition push through
  • 16:40 Partnering up with the right people
  • 19:50 How does it feel about selling a business?
  • 23:04 Preparing and getting through the transition
  • 26:20 Mixed emotions, fantastic journey, and refocusing priorities
  • 31:12 It was about finding a better home for WP EZI clients
  • 31:57 What’s keeping Paul busy at Kidis Creative
  • 33:22 Where to find Paul online

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It’s another refresher of a past episode with Gregory Karelitz, Global Manager of HubSpot for Startups. HubSpot is a growth platform that lets your entire company to work together — from marketing, to sales, to customer service.

Joe and Gregory explore how HubSpot provides quality integrations towards keeping a solid customer base, solutions the new plugin solves for end-user experience, and the importance of web page functionality.

Episode Resources

  • Hubspot Website
  • Hubspot Twitter
  • Greg Karelitz is on Twitter
  • HubSpot WordPress Plugin
  • Leave an iTunes review or binge-watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:49 Welcome to the pod, Gregory Karelitz!
  • 04:35 Working at HubSpot for six years
  • 06:10 How global partnerships work
  • 08:23 A look into the HubSpot’s integration build-out
  • 12:57 The complexity of disconnected tools
  • 15:28 Sponsorship of global WordCamps
  • 18:06 Gregory’s early days in the WordPress space
  • 21:18 Did you have a marketing strategy?
  • 23:48 The transition into the HubSpot community
  • 28:25 Optimizing your business growth with the right features and functions
  • 34:36 Innovation towards pushing for mobile-friendly websites
  • 37:55 The relationship between sales, marketing, and customer service

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In today’s episode, we look back to a previous episode with Bhanu Ahluwalia of Rank Math - a Search Engine Optimization plugin for WordPress that makes it easy for anyone to optimize their content with built-in suggestions based on widely-accepted best practices.

Joe and Bhanu talk about Rank Math as a plugin, the company’s growth over the years and the team’s future plans, the launch in Product Hunt, and how to optimize your mailing list.

Listen in to learn more about WordPress plugins!

Episode Resources

  • Check out the Rank Math Website
  • Join the Rank Math Facebook Group
  • Check out Bhanu’s other project My Theme Shop
  • Contact Bhanu by Email
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 02:11 Welcome to the pod, Bhanu Ahluwalia!
  • 04:45 How Rank Math started
  • 07:21 What it felt to reach out to Yoast
  • 08:42 What’s growth like for Rank Math?
  • 12:49 How long did it take to build?
  • 16:22 What people can expect from Rank Math
  • 22:20 What to focus on to grow
  • 25:13 Future plans for Rank Math
  • 28:17 The Product Hunt launch
  • 31:52 Optimizing your mailing list

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In today’s episode, Allie sits down with Tracy Levesque, Co-President and Co-Founder at Yikes Inc. - the team that builds smart, effective, creative web solutions for businesses and nonprofit organizations.

Allie and Tracy talk about diversity and inclusion within the company, finding the best pool of talents, the effects of name biases, and prioritizing diversity when hiring people.

Tune in and learn running a diverse agency!

Episode Resources

  • Yikes Inc - Professional WordPress Development & Design
  • Tracy is on Twitter
  • Visit WPAMA
  • WP Buffs is on YouTube
  • WP Buffs Website
  • Tweet WP Buffs

What to Listen For:

  • 00:00 Intro
  • 00:50 Welcome Tracy Levesque of Yikes Inc.
  • 01:34 What is Yikes Inc?
  • 04:01 What’s unique about an agency?
  • 07:01 How do you prioritize diversity when hiring?
  • 11:49 The best place to find a good pool of hires
  • 14:27 What exactly is a pipeline problem?
  • 16:50 If you need to network, go out and meet people
  • 19:05 Men and women co-working in the WordPress space
  • 21:06 Challenges in connecting with diverse talent during the pandemic
  • 22:20 What is name bias?
  • 29:02 Diversity and inclusion
  • 41:11 Running a business during a pandemic
  • 45:03 Things to focus on to prove you are qualified

View Details

In today’s episode, Joe and Christie talk with Brad Touesnard, Founder and CEO of Delicious Brains Inc and SpinupWP. As founder of Delicious Brains Inc, Brad has worn many hats. He now spends most of his time managing the product teams and growing the business. Before starting this company, Brad was a freelance web developer, specializing in front-end development.

Joe, Christie, and Brad discuss the challenges of finding good people when competition for remote job posting is high, what it’s like for entry level people in companies with limited resources, traditional and unconventional hiring process, and making dependable employees stay.

Tune in and learn about the best hiring practices in the open source environment.

Episode Resources

  • Delicious Brains - “We make super awesome products for WordPress.”
  • SpinupWP - Your Own Extremely Fast WordPress Server
  • Brad is on Twitter
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website
  • Tweet Joe
  • Tweet Christie

What to Listen For:

  • 00:00 Intro
  • 00:35 Let’s welcome Brad Touesnard of Delicious Brains Inc
  • 02:24 Rebranding concepts for different company products
  • 07:12 How's 2020 job hiring been for you?
  • 10:12 Challenges competing with more remote companies in finding new hires
  • 17:00 On people switching careers and learning new skill sets
  • 22:55 Hiring entry level person with limited resources
  • 25:16 Vetting candidates before going through a trial project
  • 30:27 Finding the right people is super difficult
  • 32:36 Keeping people for years
  • 37:31 Promotion and position changes
  • 40:22 Active recruitment won’t go away

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In today’s episode, Joe talks with David Yarde, Creative Director and Partner at Sevenality. David's expertise and experience is at the intersection of visual communications and software engineering with a focus in brand development, communications design, user experience problem solving.

Joe and David discuss the importance of knowing your customers and prospects, how to overcome stage fright when speaking in public, maximizing referrals to grow customers, and the interesting journey of being both a developer and a designer.

Tune in to learn more about designing, developing, and business growth!

Episode Resources

  • Visit David’s Website
  • Tweet David
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:31 Welcome to the pod, David Yarde!
  • 03:15 How did you find yourself at the intersection of a designer and developer?
  • 08:35 Having a connection and passion for the industry
  • 13:13 Starting up Sevenality
  • 18:42 What introverts can do when talking in front of an audience?
  • 25:59 What’s it like to not have a lead acquisition channel?
  • 31:20 How to make referrals a little easier?
  • 37:08 Coming up with the referral discount program
  • 41:36 The Loveable Brands program

View Details

In today’s episode, Joe sat down with Joe Simpson Jr. Joe is a Front-End Web Developer and Graphic Designer specializing in WordPress solutions. During days he works at a top-five transit agency, fighting the good fight to ease the commute around Los Angeles County.

They discuss Joe’s responsibilities in the digital strategy team at Metro Los Angeles, how he started in the WordPress space, his continuous effort for the inclusion of people of color in the open source space, and the planning for the 3rd WordCamp Santa Clarita.

Tune in to learn how the WordPress environment came to be more diverse!

Episode Resources

  • Visit Joe Simpson’s website
  • Tweet Joe Simpson Jr. or visit his Facebook page
  • Check out Dose Media
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:11 Let’s welcome Joe Simpson!
  • 04:16 Visit The Source
  • 06:02 How did you get into this area of WordPress?
  • 08:13 Getting involved in the WordPress community
  • 11:00 Ahmed Khalifa is a common connection
  • 13:00 African-American representation in the WordPress community
  • 17:27 Creating a more diverse space in the open-source environment
  • 22:14 Changes in the WordPress space since COVID
  • 29:20 Everyone’s first time in a WordCamp
  • 32:10 The backstory behind WPMRR’s new branding and design
  • 35:06 Planning for the 3rd WordCamp Santa Clarita
  • 38:30 Proper documentation helps shape a more successful virtual event

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In today’s episode, we look back into our conversation with Kyle Maurer, Director Of Operations at Sandhills Development. It’s the most listened to episode ever in the WPMRR Podcast.

Joe, Christie, and Kyle discuss strategies in hiring right, how a good job listing is formatted, and how to make your applications stand out.

Tune in to learn how to hire and be hired successfully!

Episode Resources

  • Listen to Kyle’s Get Options Podcast
  • Check out Sandhills Development
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • 00:00 Intro
  • 01:28 Welcome to the WPMRR Podcast!
  • 02:22 Let’s meet Kyle Maurer of Sandhills Podcast
  • 04:32 Give Get Options Podcast a listen!
  • 08:04 Hiring tactics to hire the right people
  • 11:54 How to get a more diverse pool of applicants
  • 16:15 What not to include in your job posting
  • 21:07 The impact of adding the compensation program
  • 24:29 Negotiations in salary discussions
  • 28:02 Advertise posting in several spaces to reach out to more diverse demographics
  • 33:20 How do diversity of new hires affect the team?
  • 36:25 There’s a shortage of applicants who go the extra mile
  • 42:30 Written and oral communication is important in a global setting
  • 44:56 How to create an outstanding application
  • 50:19 The biggest cheat: If you aren’t a stranger, you have an advantage
  • 53:10 Telling stories during interviews to sell yourself
  • 56:40 When seeking a job, be curious and have a careful mind

View Details

In today’s episode, Joe and Christie answer the question: “Should your business be political?” They discuss Expensify’s political move during the recent election, why society benefits from staying out of politics, the political roots of every business, and how WordPress remains a political space.

Listen in to learn why politics is present when running a business!

Episode Resources

  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For: Audio

  • 00:00 Intro
  • 02:08 What are you hiring for?
  • 07:00 What's up with Joe and Christie?
  • 10:45 Should your business be political?
  • 11:30 Expensify's political move during the presidential election
  • 16:15 The political stances of everyday functions
  • 20:10 General rule: society benefits from staying out of politics
  • 21:09 Taylor Swift and her apolitical stance
  • 24:10 People support brands that reflect their own values
  • 28:50 Businesses are deeply political
  • 32:00 When it's not you on top making the decision
  • 41:59 Being political online from a business perspective
  • 45:12 Helping your company make a stand
  • 46:55 People become political to be heard, to have their own voice
  • 49:50 Your business is already political because it exists
  • 55:50 WordPress has opened the gateway for anyone to publish their ideas
  • 58:10 WordPress remains a political space

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In today’s episode, Joe sits down with Bradley Denham, founder and CEO of Record Edit Podcast - a turn-key podcast production service, from multimedia editing to multi-platform distribution.

Joe and Bradley talk about the behind-the-scenes of audio engineering, getting podcast sponsorships and higher audience engagement, quick tips on starting your own podcast, and finding balance in work and life.

Listen in to learn how business owners can start their own podcast!

Episode Resources

  • Record Edit Podcast - Podcast Like the Pros
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website
  • Tweet WPMRR Summit
  • Check out our YouTube channel!

What to Listen For:

  • 00:00 Intro
  • 02:00 Let's welcome Bradly Denham of RecordEditPodcast.com
  • 03:16 Audio engineering: listening to your own voice
  • 05:12 How it all started
  • 08:00 Treat each show with respect, be professional
  • 08:57 The difference between an influencer show and a business show
  • 15:05 How do shows get sponsorships?
  • 18:43 How does podcast analytics work?
  • 20:42 Number of downloads versus actual listeners
  • 21:29 A different Customer Acquisition Costs (CAC) approach
  • 24:17 Why you need to connect with higher level execs to get better ROI
  • 25:14 Multi-channel podcasts cater to different content medium preference
  • 29:28 Short videos on social media has higher engagement
  • 31:45 Adding SEO elements in podcast web pages
  • 35:45 With $1000, what podcasting equipment to invest in?
  • 42:19 From an individual contributor to growing a company
  • 46:35 Seeking advice from people who has done it
  • 48:45 Can you find balance between work and life?
  • 53:41 Visit RecordEditPodcast.com and schedule a strategy session

View Details

It’s a never ending task in figuring out the most effective way to create sustainable goals and compelling interactions with clients for acquiring more web-traffic and leads.

Tune in to today’s episode of WPMRR and take some advice from our guests who dominate in sales and marketing.

Listen to full episodes below:

  • E26 - Darth Maul on sales and marketing for freelancers (Jennifer Bourn, Profitable Project Plan)
  • E49 - Darth Maul on inventing inbound marketing (David Ly Khim, Hubspot)
  • E63 - Superman on making sales and marketing with WordPress easy (Gregory Karelitz, Hubspot)

What to Listen For:

  • 00:00 Intro
  • 00:12 Building the foundation of your website
  • 01:47 Many people drastically overestimate their website traffic
  • 03:10 Get clarity to talk about what you want to do
  • 05:57 Do you need to keep running paid ads?
  • 08:37 Organic traffic on older content
  • 10:07 Historical optimization versus creating new content
  • 12:42 The benefits of having a user-experience audit
  • 13:57 The advantage and disadvantage of an open source
  • 15:12 HubSpot and automated contact form
  • 18:26 It's not the disconnected tools that creates the problem
  • 20:42 Building on WordPress is hard
  • 23:54 People don't want to fill out long forms
  • 25:13 Feature functionality and delivering great user experience

View Details

In today’s episode, Joe and Christie talk to Brian Krogsgard, the editor of Post Status, a news and information website for WordPress professionals. He also runs Ledger Status, a website with educational content and analysis about the cryptocurrency and blockchain space.

Joe, Christie, and Brian discuss the possibility of Automattic IPO happening in 2021, the complexity of selling and buying market shares, the impact of WordPress IPO, and a quick but deep dive into BigCommerce going above it’s IPO price.

Listen in to learn more about Initial Public Offering and business liquidity!

Episode Resources

  • Post Status - WordPress News
  • Post Status Membership Club
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website
  • Tweet Brian
  • Tweet Joe
  • Tweet Christie

What to Listen For:

  • 00:00 Intro
  • 02:09 Let's meet Brian Krogsgard of Post Status
  • 05:42 Automattic IPO in the future
  • 07:27 How Christie started in the WordPress community
  • 09:16 What is an IPO?
  • 12:34 When Automattic goes public
  • 13:57 BigCommerce valuation is in billions
  • 16:27 The first day of BigCommerce IPO
  • 18:17 The complexity of buying and selling market shares
  • 23:19 What has changed in BigCommerce?
  • 25:48 What is business liquidity
  • 27:43 Is 2021 the year for Automattic IPO?
  • 29:47 $300M raised by Automattic from SalesForce Ventures
  • 31:21 The biggest impact of WordPress IPO
  • 33:44 Automattic has reached the maturing stage
  • 35:10 The effects maturing companies have in the industry
  • 38:43 More consolidation in the WordPress space is significant
  • 41:06 Some alternative solutions will eventually come up to challenge the core process
  • 42:40 WooCommerce will be a dominant product for Automattic

View Details

In today’s episode, Joe talks to Ahmed Khalifa of Hear Me Out! [CC]), a place where hearing people can learn how to connect and engage with deaf people better, plus work together to bridge the gap between the hearing and deaf worlds.

Joe and Ahmed discuss the level of accessibility of content in the deaf community, what makes a website more accessible, importance of Alt Text and descriptions in images, how to possibly improve WordCamp conferences, and optimizing websites with good transcripts.

Listen in for more insight on global accessibility and transcription machinery!

Episode Resources

  • Hear Me Out! [CC] - Helping The Hearing World To Hear Deaf People
  • Ahmed is on Twitter, Instagram, and Facebook
  • Leave an iTunes review or binge watch past episodes
  • Send questions to yo@wpmrr.com for the next Q&A pod
  • Visit the WPMRR website

What to Listen For:

  • [00:01:15] Today we have Ahmed Khalifa on the pod!
  • [00:02:57] Ahmed's deafness spectrum, backstory, and wonderful journey
  • [00:07:14] Hearing impaired is not the right word for it!
  • [00:10:34] "My accent is just my upbringing." - Ahmed Khalifa
  • [00:12:14] Accessibility of content for people hard of hearing
  • [00:20:35] Easy action items to make content more accessible, captions more readable
  • [00:24:40] Good audio quality is crucial to get good transcripts
  • [00:28:43] What makes a website more accessible?
  • [00:31:46] The power of Alt Text in images
  • [00:35:50] How to make WordCamp conferences more accessible
  • [00:42:24] How about post-production sponsorship to improve accessibility?
  • [00:45:05] Where to find Ahmed Khalifa

View Details

In today’s episode, Joe and Christie talk about Black Friday 2020 sales in a seller’s perspective, contact-less delivery during the pandemic, packaging successful sales offer, and a sneak peak of WordCamp Austin 2020.

Listen in for more product positioning and business growth tips!

Episode Resources

  • Leave an iTunes review
  • Email yo@wpmrr.com for a copy of the latest WooCommerce workshop
  • Tweet Joe and Christie
  • Visit the WPMRR website

What to Listen For: Black Friday 2020

  • [00:01:00] What kept Christie busy last week?
  • [00:04:00] Content video course workshop at WooSesh
  • [00:08:26] Signing up with video courses on Stripe
  • [00:10:20] Stream recording online workshop tutorials
  • [00:12:00] The WordCamp Austin 2020
  • [00:13:31] What's new from Joe?
  • [00:16:05] The new HR head at WPBuffs
  • [00:20:10] It's Black Friday again
  • [00:25:55] Contact-less delivery is gaining momentum
  • [00:29:38] Product positioning, discounts, and sales
  • [00:35:56] Packaging a successful sales offer
  • [00:39:32] Create multiple touchpoints before selling your product
  • [00:42:47] Deal offer timing: not too early, not too late
  • [00:46:01] Product originality and standing out

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In today’s episode, Joe talks to Craig Hewitt, the founder of both Castos, a Wordpress plugin provider for easy podcast management and PodcastMotor where they provide turnkey, end-to-end podcast editing and production services. He’s also a co-host of RogueStartups Podcast.

Joe and Craig discuss the early years of Castos and joining the TinySeed team, massive growth in the podcasting industry, profitability versus growth, and the 30-60-90 Day plan.

Tune in for more business growth tips!

Episode Resources

  • Castos - Stay for the Audience Growth
  • Craig Hewitt’s Website
  • Leave an iTunes review or binge-watch on past episodes

WordPress Plugin for Podcast Hosting

  • [00:01:35] Let's welcome Craig Hewitt!
  • [00:02:54] WordPress plugin in Castos
  • [00:04:55] Growth in the podcasting industry
  • [00:07:30] Business growth in WPBuffs
  • [00:08:50] The non-technical founder in a tech company
  • [00:09:36] A peak at Castos early years
  • [00:13:00] Investing in good developers, good systems
  • [00:16:33] Joining the TinySeed team
  • [00:23:10] Are you in the area of growth?
  • [00:27:35] Profitability versus growth
  • [00:32:05] How will you spend your security money?
  • [00:36:06] The process of hiring key people
  • [00:40:59] The 30-60-90 Day plan
  • [00:42:54] Overcoming challenges when building a business
  • [00:44:30] Connect with Craig Hewitt!

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Today we’re chatting with Nathan Wrigley and Anchen le Roux!

Nathan runs the WP&UP podcast and has been using WordPress to build client websites over at Picture and Word since 2015. Anchen runs Simply Digital Design, a boutique studio that focuses on Website and Summit Development on the Day Rate Model. She's been an avid contributor to the WordPress community for the last 5 years.

We talk about challenges during summit preparations, driving engagements to increase attendees, the role of sponsors, and what people can expect from the summit.

Episode Resources

  • The Page Builder Summit 2020
  • WP Builds podcast
  • Page Builder Summit 2020 schedule
  • Simply Digital Design - Easily turn web visitors into leads
  • Big Orange Heart podcast
  • Leave an iTunes review or binge-watch on past episodes
  • The WPMRR website

Digital Summit for Page Builders

  • [00:01:33] Who is Nathan Wrigley?
  • [00:04:05] Meet Anchen le Roux
  • [00:06:07] The Page Builder Summit
  • [00:10:18] Organizing digital events
  • [00:11:50] The website for the page builder summit
  • [00:13:50] Summit branding and behind-the-scenes process
  • [00:17:16] Sponsorships enable summits to happen
  • [00:20:28] Page Builder Summit financial overview
  • [00:26:22] Challenges during the preparations
  • [00:30:00] Live and Pre-Recorded presentations
  • [00:33:44] Driving engagements and more attendees
  • [00:37:52] Tips to increase registration
  • [00:41:55] Good content, good outcome, people listen

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Every day we strive to head towards a more diversified and inclusive WordPress space that is representative of everyone.

Tune in to today's episode of WPMMR to hear from our guests who are some of the amazing women of WordPress!

Listen to full episodes below:

  • E66 - Hermione on the powerful women of WordPress (Amy Masson, Women in WP)
  • E65 - Ginny Weasley on actively creating more inclusive WordPress world (Allie Nimmons, GiveWP)
  • E44 – Veronica Mars on making the web fully accessible (Rachel Cherry, WPCampus)
  • E34 – Wonder Woman on providing churn lowering support (Michelle Ames, Give)
  • E71 - Doctor Who on educating and diversifying the WordPress community (Angela Bowman, Women In WP)

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Have you considered switching to headless Wordpress, or have you already jumped into open source and want to know it’s current and future state?

In today's episode, we’ve compiled remarkable discussions with some of our developer guests on gaining more market share, the advantages of self-hosted solution, how WordPress can lead the open source space, and transitioning to a headless WordPress.

Listen to the full episodes here:

  • E62 - Is the current model of open-source contribution sustainable?
  • E16 - Jar Jar on masterfully experimenting with WordPress (Matt Giovanisci, Moneylab)
  • E30 - Qui-Gon Jinn on eclipsing 33% of the web (Joost de Valk, Yoast and WordPress)
  • E37 – Going open-source or closed platform
  • E72 - Travis Pastrana on leading the charge on headless WordPress (Scott Bolinger, AppPresser)

What to Listen For

  • [00:01:50] Is the WordPress space truly open-sourced?
  • [00:05:05] What is open-source software?
  • [00:07:17] Hear out Matt Giovanisci of moneylab.co
  • [00:12:10] The Money Lab podcast
  • [00:14:55] Will WordPress continue to lead the open source space?
  • [00:17:00] The top 10 Million sites and their market share.
  • [00:20:14] Wordpress.com vs Wordpress.org
  • [00:21:35] Is Wordpress.com more profitable when it comes to gaining market share?
  • [00:22:49] How do you prevent spreading hate using an open source platform?
  • [00:24:19] What are the advantages of a self-hosted solution?
  • [00:27:55] Using a little slice of platform vs creating your own platform to fit your own sourcing needs.
  • [00:29:25] Cheapest hosting plans and free hosting accounts.
  • [00:31:38] Pure WordPress vs headless WordPress
  • [00:34:10] Developers should build frameworks and tools to make it easier to move to headless WordPress.

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Today on the WPMRR podcast, Joe and Christie talk about the downside of virtual meetings, great apps to use for small and large conferences, and the best practices of Zoom meetings.

Listen in for exciting tips for more relatable virtual meetings!

Episode Resources:

  • Binge on past episodes you missed or leave a review
  • Send your questions to yo@wpmrr.com
  • Tweet Joe
  • Tweet Christie

What you’ll learn:

  • [00:00:35] What's up with Joe this week?
  • [00:03:26] What's going on, Christie?
  • [00:07:47] The 90-minute live online training conducted by Christie with Nexcess employees.
  • [00:15:12] Do meetings really suck?
  • [00:17:58] The basics of virtual meetings.
  • [00:20:44] Every little detail matters, come prepared.
  • [00:23:03] App security of Zoom - the Waiting Room.
  • [00:27:02] Best practice in Zoom meetings: Assign a Note Taker
  • [00:31:59] Recurring meetings: documentations, attendees, topics, and ongoing assignments throughout the week.
  • [00:34:39] Meeting preparation beforehand to not waste time.
  • [00:37:22] Build a culture around proper documentation.
  • [00:39:16] Quality of feed, don't let technology get in the way.
  • [00:45:36] Punctuality is essential, be on time.

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Today on the WPMRR podcast, Joe and Christie get detailed on how lead acquisition channels work, why it may or may not be good for the business, and the right approach for beginner, intermediate, and advanced level businesses.

Listen in to learn how to generate new leads!

Episode Resources:

  • Binge on past episodes you missed or leave a review
  • Send your questions to yo@wpmrr.com
  • Tweet Joe
  • Tweet Christie

What you’ll learn:

  • [00:00:42] What's up, Christie?
  • [00:03:56] The 14-day trial of Managed WooCommerce at Nexcess
  • [00:06:15] What's keeping Joe busy?
  • [00:09:52] Last episode talked about lead acquisition channels.
  • [00:13:09] Friends and family as beginner leads.
  • [00:19:26] Zone into referrals immediately after the friends and family network.
  • [00:27:58] Drive organic traffic to your website using valuable content and SEO strategy.
  • [00:37:02] Different kinds of paid ads.
  • [00:45:57] Events (virtual and in-person) are expensive and take a lot of effort with slow moving results.
  • [00:54:06] Affiliate programs have a lot to do with influencers.
  • [00:59:10] Take advantage of marketplaces through syndication.
  • [01:02:35] Community promotion, the fun way to get press and publisize your business.
  • [01:05:20] Influencer marketing works by talking to people with audiences, building and maintaining relationships.
  • [01:11:50] Podcasting works for intermediate level businesses.
  • [01:12:33] Post all valuable information about your business for the press to write about.

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If you want to grow your business - start with the right customer acquisition strategies.

Today on the WPMRR podcast, Joe and Christie discuss what growth actually means, tips to bring in more customers, and the creative side of marketing.

Listen in to learn how to land new customers!

Episode Resources:

  • Binge on past episodes you missed or leave a review
  • Send your questions to yo@wpmrr.com
  • Check out Managed WooCommerce at Nexcess
  • Watch out for the WPMRR Virtual Summit
  • See what’s new at WPBuffs

What you’ll learn:

  • [00:00:33] What's new with Christie?
  • [00:03:45] What's up with Joe?
  • [00:10:18] The beginner and intermediate phases of growing businesses.
  • [00:11:34] Gaining momentum won't make business growth any easier for companies.
  • [00:13:38] What we will talk about today.
  • [00:14:35] Set a goal: Why do you want to grow?
  • [00:15:57] The 1000 True Fans technique
  • [00:18:02] Is growth really the primary indicator of success?
  • [00:23:24] 1. First customers: the people who you know
  • [00:25:14] 2. Referrals: existing customers can give you new customers
  • [00:25:34] 3. Organic: Social and SEO
  • [00:27:33] 4. Events: In-person or virtual
  • [00:28:02] 5. Paid traffic: pay per click is faster and more targeted
  • [00:30:03] 6. Affiliate program: give bonus to people who sends new customers to your site
  • [00:31:41] 7. Syndicate to existing marketplaces
  • [00:32:54] 8. Community promotion: putting your product on an existing community
  • [00:34:12] 9. Influence marketing: influencer on social media
  • [00:34:58] 10. Podcasting: longterm, conversational
  • [00:36:08] 11. Press releases: publish as blog, add a media kit
  • [00:40:17] 12. The Guerrilla Marketing: creative, outside of the box, unique marketing strategies
  • [00:42:45] Your own digital marketing toolbox.

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Building a team requires expertise and experience, would you build your own with hungry but less experienced developers?

Today on the WPMRR podcast, we have Noah Labhart, podcast host and producer of Code Story. We discuss the non-traditional way of hiring developers, growing podcast listenership, and the motivation to continue podcasting.

Listen in for more podcasting secrets and team building tips!

Episode Resources:

  • Check out Noah’s website and his LinkedIn page
  • Listen to the Code Story podcast
  • Binge on past episodes you missed or leave a review
  • Send your questions to yo@wpmrr.com

What you’ll learn:

  • [00:01:17] Who is Noah Labhart?
  • [00:02:52] Have you always been an outdoors person?
  • [00:04:44] How Noah's interest in software development started.
  • [00:08:56] The programming and execution learned at HP.
  • [00:10:19] From programming to learning entrepreneurship.
  • [00:14:33] In startups, people that become developers contribute long-term to the company.
  • [00:19:59] Junior developers are hungry to learn, they are excited to figure out problems.
  • [00:24:33] How Code Story came to be.
  • [00:29:09] Why Code Story podcast is delivered in seasons?
  • [00:32:09] Some of the most popular Code Story episodes.
  • [00:33:59] How do you grow your listenership?
  • [00:35:54] The type of guest helps. Tell people about the podcast.
  • [00:39:11] Distribute and SEO optimize podcast content wherever possible.
  • [00:43:38] To stay motivated in creating podcast episodes, stay passionate and be creative.

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With WorldCamp US 2020 cancelled, what’s left for the community to explore online?

Today on the WPMRR podcast, Joe and Christie talk about virtual events dates for MicroConf, Fintech Conf, WooSesh, WordSesh EMEA, and WP Agency. They also discuss the challenges of virtual conferences, identifying speakers, and exactly how they work.

Listen in to learn about the next virtual event near you - ha!

Episode Resources:

  • Binge on past episodes you missed or leave a review
  • Send your questions to yo@wpmrr.com
  • Check out our virtual summit

What you’ll learn:

  • [00:00:41] What's up with Christie this week?
  • [00:06:14] While everyone is going digital. big companies are using resources into putting out a lot of content.
  • [00:07:21] What's up with Joe this week?
  • [00:10:11] Despite huge resources, big companies are slow when it comes to changes and pivots.
  • [00:13:08] WordCamp US 2020 and 2021 are officially cancelled as well as official WordPress events until 2021.
  • [00:15:33] What happened during the wordpress.com growth summit?
  • [00:17:41] Big tech businesses are converting to remove operations.
  • [00:19:17] The MicroConf Remote on September 1
  • [00:20:46] What you'll learn in MicroConf.
  • [00:21:49] The WPMRR virtual summit on September 23 through 24.
  • [00:23:52] Fintech Conf on September 25th, conferences to empower women in the technology space.
  • [00:24:51] WooSesh on October 13 and 14, for people working with WooCommerce.
  • [00:26:26] WordSesh EMEA on September 2 for WordPress developers from around the world.
  • [00:27:39] Christie on WordSesh America this year.
  • [00:28:10] WPMRR previously did multiple events for different time zones.
  • [00:29:51] WP Agency Summit on October 12 through 16
  • [00:30:51] WordCamp Central (central.wordcamp.org) upcoming events
  • [00:32:44] Fully online WordCamp Lima on September 25 - 26.
  • [00:34:24] Local Meetups (WordPress), many of which are doing online content.
  • [00:36:03] The challenge for digital communities adapting to virtual/online events.
  • [00:39:59] Our events are for people who want to get content to help improve their business.
  • [00:42:05] Joe Casabona wrote an article about virtual event burnout.
  • [00:43:24] WordPress events constitute a lot of social needs.

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Negativity is everywhere online, so how do you deal with it?

Today on the WPMRR podcast, Joe and Christie talk about dealing with online haters, proper online moderation, and how webinars are overcrowding digital learning.

Listen in to learn how to deal with haters in a healthy manner!

Episode Resources:

  • Binge on past episodes you missed
  • Send your questions to yo@wpmrr.com
  • Check out our virtual summit
  • We have a Youtube channel!

What you’ll learn:

  • [00:00:20] What's going on with Joe and Christie?
  • [00:05:06] New structure in Nexcess, future product retraining.
  • [00:06:26] Youtube tutorials coming out soon
  • [00:09:06] Do we really need to live in a crowded city.
  • [00:10:32] Digital meetups is the new norm, probably for a long time.
  • [00:14:04] The ratio of those who want to post a webinar to those who are eager to attend one is 10:1.
  • [00:17:12] The Wordpress space is so big there's always new people coming in.
  • [00:19:30] Webinars may seem redundant to some, while it can be of value to others.
  • [00:22:08] Webinars for lead generation only don't really world. It needs value.
  • [00:25:08] There's room for improvement for any type of content.
  • [00:29:02] It's not just the physical stature, but emotional and intellectual stature that affects people as well.
  • [00:30:36] Dealing with haters and negative feedback.
  • [00:36:01] How do you deal with negative stuff online?
  • [00:39:38] Be selective to where you put your attention and who gets access to you and why.
  • [00:42:00] Make sure you are in control of who you talk to.
  • [00:45:30] Come up with a lot of ways to deal with negative feedback.
  • [00:49:55] Check out E53 - Bilbo on how to deal with haters (Jason Coleman (Paid Memberships Pro)
  • [00:52:12] Make sure to leave a good reply to negative comments.
  • [00:54:18] If one person does it, it empowers a hundred others to do it.
  • [00:56:19] Proper moderation online is important.
  • [00:59:49] As you grow, you will have more haters.
  • [01:01:56] Avoid toxic positivity that forces you to be positive all the time.
  • [01:02:45] If people will want to duplicate what you do, you might be doing something good.

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Online translations have sped up research and business growth, now how about paying for a one-stop shop translation plug-in?

Today on the WPMRR podcast, Joe talks to Augustin Prot on co-founding WeGlot into existence, why premium subscriptions should offer more, and how community support adds value to a business service.

Listen to how the translation business has evolved for a broader mass consumption.

Episode Resources:

  • Visit WeGlot
  • WeGlot is on Youtube, Twitter, LinkedIn, and the Wordpress Directory
  • Send questions to contact@weglot.com or support@weglot.com
  • Leave us a 5-star review on iTunes
  • Binge on past episodes you missed
  • Send your questions to yo@wpmrr.com
  • Check out our virtual summit

What you’ll learn:

  • [00:01:10] Where we met.
  • [00:03:10] What is WeGlot?
  • [00:05:00] The early days of WeGlot - from a javascript library to a plug-in
  • [00:06:58] Free version has removed the idea that "we only want your money".
  • [00:09:25] What goes into the Free version and the Premium version?
  • [00:11:45] Why start a translation business?
  • [00:13:25] Frustration on incomplete translation tools.
  • [00:14:39] How did you and your co-founder meet?
  • [00:16:47] Once there was traction, we registered the company
  • [00:18:03] WeGlot value: Help people set up multilingual sites.
  • [00:19:32] We provide a layer of automatic translations.
  • [00:21:32] Manual translations are a lot of work.
  • [00:22:25] How helpful is the Wordpress community in growing WeGlot?
  • [00:25:14] It can be a challenge to find balance between marketing and providing community service
  • [00:27:54] It's also about people getting more for what they do in Wordpress.
  • [00:29:36] We need more premium solutions in the Wordpress space.
  • [00:31:19] Wordpress should offer more premium offerings so they can promote healthier business with more growth.
  • [00:32:02] How do you do support and where is it in the priorities of the company?
  • [00:33:15] We've all been in a situation when we have to pay for anything.
  • [00:34:16] There are companies that only offer support for premium licenses.
  • [00:35:45] We have the responsibility to keep improving so subscription continues each month.
  • [00:36:32] WeGlot can be used across different platforms in need of translation.
  • [00:37:24] Client support is the most important work a company can do.
  • [00:38:08] What are your plans for the rest of the year and the next?
  • [00:40:05] We are trying to find ways to give back and remain visible.
  • [00:41:15] WeGlot discount code for new users who wish to upgrade: WPBUFF20

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Podcasting is more than just talking into a microphone, what happens after you finish recording?

Today on the WPMRR podcast, Joe and Christie talk about running a podcast, how they record, and the technicalities of producing an episode.

Listen now to get ideas on creating your own podcast!

Episode Resources:

  • Start your podcast!
  • Leave us a 5-star review on iTunes
  • Binge on past episodes you missed
  • Check out our website for the latest updates
  • Send your questions to yo@wpmrr.com

What you’ll learn:

  • [00:00:45] Christie's Update: living alone again in Texas
  • [00:05:06] Joe's Update: new hire for a marketing position, new Youtube channel
  • [00:08:] WPMRR Course update: whole site was moved to a summit page
  • [00:11:19] Tell people how we run our podcast.
  • [00:12:] How WPMRR started: Joe invited Christie to be his co-host through an email, but she ignored it.
  • [00:14:20] Make sure to personalize messages to certain people, important messages. A short Loom video can be included in the email.
  • [00:15:46] How do we choose topics? Talk about what's going within the week before recording, we look at a Google Doc with notes of the stuff we want to talk about.
  • [00:16:55] Don't over-plan. WPMRR usually talks about general topics and talks about anything as the episodes go.
  • [00:18:42] Podcasting can be done like a blog. It can be informal too, almost a 'not prepared' approach.
  • [00:21:12] How do we record the podcast? We are using riverside.fm. Before, we recorded in Zoom, now we use this new tool.
  • [00:25:10] All we would do is record in zoom, and record our individual audio using quicktime audio, and we would upload the files in Google Drive, and send the files for production.
  • [00:27:25] Podcast gears: Mic, Webcam
  • [00:36:22] What's important to outline is that those people (with great and expensive gears) built up to that.
  • [00:38:05] We pay hundreds of dollars for post production, probably more when youtube marketing is added
  • [00:39:56] We drop the episode in riverside.fm, Bradley and his team picks them up, and one upcoming Tuesday they come out on all podcast players.
  • [00:42:35] New Thing: We are pushing our podcasts on Youtube.
  • [00:43:55] How we grow and get listeners?
  • [00:44:26] The really important part is the process is really fun for you.
  • [00:45:23] Quality content is the more important part, it might take longer if you don't do marketing stuff.
  • [00:46:31] When I have a guest, one of the questions is "Can you help us promote the episode..."
  • [00:50:47] There's a thing of putting a great product together and not having anybody listen. If you want to do something to put it out, then do something.
  • [00:51:20] It takes time, maybe you blow up in a few months if you already have a platform or a huge audience.
  • [00:53:05] How do we improve in podcasting?
  • [00:53:30] I've gained confidence, I have stopped speaking with a lot of UHMs and AHHs. - Christie
  • [00:54:38] Listen to other things that you like. Getting honest opinions is a great way to improve.
  • [00:56:35] There's feedback that's really good, that's critical, that helps you grow, and good feedback for the episode.
  • [00:57:30] Critical feedback is good but you have to decide what to change. Authenticity is important.

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The questions keep coming and the answers may not be what you expect them to be!

Today on the WPMRR podcast, Joe and Christie tackle the bus factor phenomenon, converting one-offs to subscriptions, and the pros of ConvertKit.

Listen now for more business management insights!

Episode Resources:

  • Leave us a 5-star review on iTunes
  • Binge on past episodes you missed
  • Check out our website for the latest updates
  • Send your questions to yo@wpmrr.com

What you’ll learn:

  • [00:07:11] Economic things that probably won't go back to old normal, many companies saving on office space rentals by doing remote work.
  • [00:15:50] Do folks have a plan if they are hit by a car?
  • [00:16:30] The Bus Factor is real. It is a huge business risk that takes a lot of humility to work through.
  • [00:18:59] Bus factor risk in business is extremely important to consider, we don't want to create dependency on single people.
  • [00:22:21] For most positions, you should have a junior to you, one that learns what you do.
  • [00:24:09] The Bus Factor phenomenon
  • [00:26:17] Document everything in a list so handing off of work is a lot easier.
  • [00:30:30] When you are selling a subscription, you are selling ongoing value.
  • [00:32:43] How much time does it take to educate a customer on the value of your product enough for a recurring subscription?
  • [00:35:26] You'll never target 100% the right people. You have to change, you have to adapt, you have to improve.
  • [00:37:59] ConvertKit, good in email, tagging, and segmenting
  • [00:45:22] Difference between MailChimp and ConvertKit

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Can’t decide which podcast format to use? Darth Sidious has come to your rescue.

Today on the WPMRR podcast, Joe is joined by Joe Casabona, an online course creator, podcast host, and web developer, to talk about podcasting from scratch, professional audio editing, and repurposing content for different mediums. 

Listen in for some pro podcasting tips!

Episode Resources:

  • Here’s Joe Casabona’s Blog Page
  • Resources from Joe Casabona
  • Catch Joe Casabona on Twitter
  • Joe Casabona’s Youtube Channel
  • Send in your questions to yo@wpmrr.com

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What's been your experience with the WordPress community?

Today on the WPMRR podcast, Joe and Christie are joined with Alex Denning of Ellipsis Marketing and Tom Fanelli, CEO of Convesio, to talk about WordPress hosting, how to get investors, and the close ties between WordPress and WooCommerce

Listen in for some advanced WP hosting tips!

Episode Resources:

  • Check out Convesio
  • Send Tom an Email
  • Tom is on LinkedIn or Twitter
  • Visit Ellipsis Marketing
  • Read Alex’s Newsletter
  • Shoot Alex a Tweet
  • More episodes on iTunes
  • Get infos on Liquidweb
  • Check Nexcess
  • More WP details on WPBuffs
  • Send in your questions to yo@wpmrr.com

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Obi-Wan stops by today taking a small break between helping others save the galaxy.

In this episode of WPMRR, Jay discusses his thoughts on annual recurring revenue, having a business mindset, and his book “Building a Business that Lasts.”

Tune in to learn how to be the best guide for your customers.

Episode Resources:

  • Get your copy of Building a Business that Lasts
  • Check out Jay’s website
  • Listen to Jay’s Building a Business that Lasts podcast
  • Follow Jay on Twitter
  • Send us your questions to yo@wpmrr.com

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99 topics and thousands of podcast minutes later, there’s still many burning questions left unanswered.

To celebrate WPMRR’s 100th episode, Joe and Christie weigh in on premium hosting, how often to send client reports, and why you shouldn’t worry about c-Panel hacking. 

Listen now to fill the gaps in your WordPress knowledge. 

Episode Resources:

  • Leave us a 5-star review on iTunes
  • Send your questions to yo@wpmrr.com
  • Check out our Care Plan course
  • Binge on past episodes you missed

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People of color have been put through systematic oppression for many centuries, and today we look at how it reflects in the WordPress space.

In this episode of WPMRR, Christie and Joe discuss their background, encounters with discrimination, and their experience in the WordPress community as people of color.

Tune in to know more about the history of your favorite hosts and why you should be giving opportunities to minorities.

Episode Resources:

  • Allie Nimmons How to Be a WordPress Ally
  • Listen to episode 65 with Allie Nimmons
  • Listen to episode 51 with Leah Knobler
  • Listen to episode 97 with Kyle Maurer
  • Send us your questions to yo@wpmrr.com

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The dwarf warrior Gimli stops in after helping save Middle-earth to speak on affiliate marketing management.

In this episode of WPMRR, Logan discusses how affiliate marketing works, affiliates point-of-view on business relationships, and where the industry is heading.

Listen in to get a full sprint on affiliate marketing.

Episode Resources:

  • Check out Weglot
  • Send Logan an Email
  • Check out MalCare
  • Go here for the WP Remote MalCare
  • Contact Logan here about MalCare
  • Find Logan on LinkedIn
  • Send us your questions to yo@wpmrr.com

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Dark Helmet takes a moment to step away from his dolls to give advice on the tactics of hiring and being hired.

In this episode of WPMRR, Kyle discusses strategies in hiring right, how a good job listing is formatted, and how to make your applications stand out.Tune in to learn how to hire and be hired successfully.

Episode Resources:

  • Listen to Kyle’s Get Options Podcast
  • Check out Sandhills Development
  • Send us your questions to yo@wpmrr.com

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Legendary Jedi Master Yoda stops in today to give his thoughts on the rise and fall of the Galatic Republic towards the rise of the Galactic Empire.

In this episode of WPMRR, Ben discusses managing during the pandemic, information on the Build Scale Sell Summit, and the benefits of virtual summits.To rise through the chaos, listen in, you will.

Episode Resources:

  • Check out the Build Scale Sell Summit Website
  • Send us your questions to yo@wpmrr.com

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Jedi Master Obi-Wan Kenobi stops by to have a chat with us after mentoring his Jedi trainees.

In this episode of WPMRR, Bhanu speaks on creating an SEO plugin in a non-competitive way, the lightweight and effective build of RankMath, and the roadmap to the upcoming pro version of the plugin.

Listen in to learn more about optimizing your content for search engines.

Episode Resources:

  • Check out the Rank Math Website
  • Join the Rank Math Facebook Group
  • Check out Bhanu’s other project My Theme Shop
  • Contact Bhanu by Email
  • Send us your questions to yo@wpmrr.com

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Are you interested in the economics of the evolving WordPress environment?

In this episode of WPMRR, we discuss how monetary values are created, how funding produces change, and the maintenance of growth.

Listen in to gain a better understanding of funding in the WordPress space.

Episode Resources:

  • The newsletter for WP professionals MasterWP
  • Find Christie on Twitter
  • Check out the new WP Buffs Site
  • Send your questions to yo@wpmrr.com

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The legendary Jedi Master Obi-Wan Kenobi stops in today to share his ideas on directing and guiding his mentees.

Today on WPMRR, we discuss the reputation of the endeavor of sales, being a supportive and successful manager, and how Kinsta is diversifying their marketing and sales strategies.

Tune in for tips on having your sales and marketing work in tandem.

Episode Resources:

  • Contact Nathan via email
  • Follow Nathan on Twitter
  • Check out Nathan’s blog
  • Send us your questions to yo@wpmrr.com

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        Have you considered a rebranding of your website or virtual business?

In this episode of WPMRR, we discuss the choice to rebrand, aspects of design and imaging, and new features on the shiny new WP Buffs website!

Listen in to understand the background of concepting and launching a rebrand.

Episode Resources:

  • Check out the new WP Buffs Site
  • Send your questions to yo@wpmrr.com

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The WP Buffs new branding and website launches today!  

On this episode of WPMRR, we do a run-through of the WP Buff’s new website, discuss our thoughts on the new features, and review it’s design functionality. 

Get on board and blast off with us today.

Episode Resources:

  • Check out the new WP Buffs Site
  • Send your questions to yo@wpmrr.com

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The resourceful genius MacGyver has stopped in today to show us some useful tools from his beloved Swiss Army knife. 

On today’s episode of WPMRR, we discuss long-term sustainable marketing, the usefulness of unsubscribe data, and promotional swag items.

Tune in to learn some tactics on making authentic connections with clients.

Episode Resources:

  • Find MK on LinkedIn
  • Find MK on Twitter
  • Send your questions to yo@wpmrr.com

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We hope you have been well as It has been interesting for all of us to watch the world change so quickly.

On today's episode of WPMRR we discuss how things have been with Joe and Christie, the boom in certain industries caused by the current state, information on loan opportunities.

Listen in to get motivated towards working efficiently in these times!

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Have you had thoughts about submitting your company to an acquisition deal? Alternatively, is your company the one looking to potentially acquire and merge another company into your business?

Listen in to today's episode of WPMRR to receive the best advice from our guests who are acquisition mavens!

Listen to full episodes below:

  • E9 -  Han Solo on being acquired (John Turner, SeedProd)
  • E55 - Automattic's $3M acquisition of Tumblr
  • E42 - Harry Potter on being acquired by GoDaddy (Rich Tabor, CoBlocks/GoDaddy)
  • E67 - Boba Fett on masterfully acquiring massive businesses (David Vogelpohl, WP Engine)

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It’s a never ending task in figuring out the most effective way to create sustainable goals and compelling interactions with clients for acquiring more web-traffic and leads.

Tune in to today’s episode of WPMRR and take some advice from our guests who dominate in sales and marketing.

Listen to full episodes below:

  • E26 - Darth Maul on sales and marketing for freelancers (Jennifer Bourn, Profitable Project Plan)
  • E49 - Darth Maul on inventing inbound marketing (David Ly Khim, Hubspot)
  • E63 - Superman on making sales and marketing with WordPress easy (Gregory Karelitz, HubSpot)

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At one time or another, we all have thought about working from home or maintaining a job while traveling. Remote working is prized as the workplace of the future, or alternatively a curse to those who need to separate work-life from home-life.

Listen in to today's episode of WPMRR for some great advice from guests who are remote working champs!

Listen to full episodes below:

  • E51 - Princess Leia on powering remote culture for a team of 90+ (Leah Knobler, Help Scout)
  • E2 - Working remotely is the new hotness. Should you even do it?
  • E18 - Another Ewok on preparing for a year of digital nomadism (Robby McCullough, Beaver Builder)
  • E64 - Digital nomading when you're an essential employee

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Most of us here are developers, or at the very least technical people. Those skills are great for building products or services, but it takes more than a good offering to grow a business.

In today’s episode of the WPMRR podcast, some of our all-star guests will share their top tips for those of us who are technical or developer focused.

Listen to the full episodes below:

  • E72 – Travis Pastrana on leading the charge on headless WordPress (Scott Bolinger, AppPresser)
  • E4 – Why project-based WordPress work is becoming old-school
  • E1 – The fatal E-Myth assumption that will kill your business
  • E39 – Gandalf on managing company culture for a 20-person team (Kyle Maurer, Sandhills Development)

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Pricing is tough!

Too high and you might upset current customers and push away new ones. Too low and you might be cutting your MRR short.

In this episode our best pricing experts will show you a few of their tips, tricks, and mistakes to learn from.

Listen to the full episodes below:

  • E11 – An Ewok on experimenting with pricing (Brad Touesnard, Delicious Brains)
  • E73 – Chewbacca’s unique approach to growth (Corey Haines, Baremetrics)
  • E36 – Éowyn on productizing eCommerce email automation (Beka Rice, SkyVerge/Jilt)

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We all want to grow our businesses, but growth can mean stress if our businesses aren't built with scalability in mind!

Listen to the full episodes below:

  • E28 – Yoda on scaling a highly profitable business (Troy Dean, WP Elevation)
  • E38 – Bib Fortuna on running a $10,000,000+ business (Wil Schroter, startups.com)
  • E67 – Boba Fett on masterfully acquiring massive businesses (David Vogelpohl, WP Engine)

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Here are our Top 5 most downloaded episodes of WPMRR!!

Listen to the full episodes below:

  • E51 – Princess Leia on powering remote culture for a team of 90+ (Leah Knobler, Help Scout)
  • E54 – Han & Chewie on maintaining their north star (Justin Busa & Brent Jett, Beaver Builder)
  • E56 – Rick on launching the fastest plugin by a new company to hit $100,000+ ARR (Vito Peleg, WP Feedback)
  • E60 – Aragorn on pixel-perfect optimization and compression (Shane Bishop, EWWW Image Optimizer)
  • E63 – Superman on making sales and marketing with WordPress easy (Gregory Karelitz, HubSpot)