TRSM - Like Nobody's Business: Recent Episodes
TRSM - Like Nobody's Business
Thought leaders and business innovators share their insights directly with students at Ryerson University's Ted Rogers School of Management in Toronto.
The housing market has transformed dramatically in the last few years, especially due to factors like inflation, immigration levels, the cost of living and capacity constraints. It’s a topic being discussed everywhere and at every level of impact– housing is expensive and there’s only so much regulation that can be implemented to soften the blow of a harsh market. So, what can we do about it? What should we expect to see from the government? And is building more homes really the answer? Today, we’ll explore these questions.
Listen to Murtaza Haider, a professor of Real Estate Management and Associate Dean, Graduate Programs at the Ted Rogers School of Management, provide his expertise on the topic. Murtaza is also the research director of the Urban Analytics Institute and has published research on issues ranging from public transportation, to building cities, to urbanization and infrastructure in Canada.
Workplace wellness has become a hot topic following the pandemic. Employees are valuing work-life balance in a way they never have before, spending less time commuting and more time with their loved ones. Employers are learning to navigate the space between work-from-home and a return-to-office, balancing the needs of a physical office space with the benefits of a virtual one.
Research from Ipsos on behalf of Global News in July 2022 showed that “(74%) of Canadian workers have returned to their pre-pandemic working conditions: 13% are working from home, as they did prior to the pandemic, 4% remain in their pre-pandemic hybrid model (partially working from home, partially at the workplace), while 57% are back at their place of work.”
What does this mean for employees? What about employers? How should employees advocate for their needs and how can employers support them? What does a healthy return-to-office plan look like?
To answer these questions enters Dr. Ellen Choi, an organizational psychologist with training in the fields of Social Psychology and Organizational Behaviour and is an assistant professor at the Ted Rogers School of Management. She has expertise in mindfulness, resilience, emotion regulation, authenticity, and leadership. Joining her is PhD student, Steven Kavaratzis, who is currently working on a manuscript titled "How well do we know wellness?"
Online shopping, as a habit, has carried over into the present day, leaving in-store shopping to catch up and close that gap. Extravagant in-store experiences are what some businesses are turning to as incentive to bring in consumers. Examples like the Canada Goose freezer change rooms to test out winter jackets and the Apple Store, where customers have access to the newest technology as soon as they walk through the door, as well as individual user-training sessions. These engaging customer experiences encourage people to make the trip to their local mall, and potentially even make the jump with a purchase.
So how should businesses be approaching this landscape? Is it more important to invest resources into online experiences, or in-store ones? Where should businesses be meeting their consumers– in an online space, while they’re in the comfort of their own homes, or in a store, where they can have a face-to-face conversation? Is it possible to invest in both of these areas of retail and have it be successful for brands and businesses?
Joe Aversa, an Assistant Professor in Retail Management, has experience in retail planning and big data analytics. He explains where the retail landscape currently sits, and what businesses are going to have to do in order to keep pace with the demands of online and in-store retail spaces. Dr. Joanne McNeish from Marketing Management shares her thoughts on what the customers may be thinking and what this type of marketing accomplishes for companies.
In March of this year, over a 1,000 technology leaders and researchers signed an open letter, urging artificial intelligence labs and researchers to pause their efforts in training AI systems stronger than ChatGPT. Included in signing the letter were Elon Musk, CEO of SpaceX, Tesla & Twitter; Steve Wozniak, a co-founder of Apple; and Rachel Bronson, the president of the Bulletin of the Atomic Scientists, which sets the Doomsday Clock.
The suggested pause is in an effort to create safety protocols for AI systems as the technology progresses into new territories. Experts worry that without a pause, the systems in place could be mishandled, resulting in a spread of disinformation at a speed that has never been possible before.
On this episode of Like Nobody’s Business, we’ll answer questions like: When looking at ChatGPT and AI technology through a business lens– what ethics are necessary to consider? How can they get ahead of situations with the potential for misuse of the technology? What should businesses keep in mind when applying this technology to systems and processes, and what touchpoints should they be relying on to ensure it’s been executed ethically?
We’ll speak with Dr. Chris MacDonald, an associate professor at TRSM, Director of the MBA program and speaker and consultant on ethics. He explains what aspects of ChatGPT and AI technology businesses should be aware of and taking into consideration.
In August of 2022, a UK based sustainability marketing agency published flight analysis data, outlining how celebrity private jets contributed to emissions in the atmosphere, with Drake and Taylor Swift’s planes being at the top of the list. This sparked conversations across social media about celebrity responsibility in environmentalism and what decisions like these could mean for the planet. Understanding sustainable travel and the effects it can have is something Professor Rachel Dodds is trying to make more accessible to the average person.
On this Episode of Like Nobody’s Business, we discuss what sustainable travel means, ways travelers can make decisions that positively impact the environment and how to hold travel companies and institutions accountable for their actions when it comes to tourism.
Professor Dodds, from the Ted Rogers School of Hospitality and Tourism Management, discusses why traveling sustainability is impactful and where to access sustainable travel tips.
In recent years, there have been efforts from the NHL and all of its 32 teams to increase diversity across the league. The NHL’s 2022 Diversity and Inclusion report mentioned that recent hire, Mike Grier, became the League's first Black general manager when the San Jose Sharks hired him in July. The report also showed that the league’s full-time workforce is 3.7% Black, 4.2% Asian, 3.7% Hispanic, and less than 1% Indigenous.
On this episode of Like Nobody’s Business, we discuss how hockey can work to be more inclusive, what that inclusivity looks like, how it will impact young hockey players and the future changes to come in the sport.
Bernice Carneigie, the Co-Chair of the Carnegie Initiative and Dr. Richard Norman, a postdoctoral fellow at Toronto Metropolitan University, working with the Future of Sport Lab at Ted Rogers School of Management, discuss the power of inclusivity in hockey and what makes sport transformative to the society around it.
The COVID-19 pandemic continues to create challenges for the hospitality and tourism sector. The majority of travel has been halted, lockdowns have restricted the operations of restaurants and bars, and businesses are waiting to see if they'll even make it out of the pandemic.
On this episode of Like Nobody's Business,Professor Frederic Dimanche, director of the School of Hospitality and Tourism Management, talks about how the industry is managing through the tribulations of the COVID-19 pandemic. We speak about how drastically the sector has been hit, the innovative ways companies have tried to bounce back and how education is changing to meet the needs of a new chapter in the hospitality and tourism industry.
As the global pandemic continues, more people than ever are turning to all forms of digital media for their news. The reliability of that information, especially in the wake of a health crisis, has many top officials and doctors worried. Canada's chief public health officer, Theresa Tam, has even said that misinformation related to the COVID-19 pandemic is spreading faster than the virus itself.
In this episode Professor Anatoliy Gruzd discusses the prevalence of misinformation in 2020 and the best ways to inoculate ourselves against it. Gruzd is the director of the Social Media Lab at the Ted Rogers School of Management and is also the Canada Research Chair in Privacy Preserving Digital Technologies. He touches on the ways misinformation has impacted the U.S. Presidential election, the rise of "home grown" misinformation groups and his expectations for when the COVID-19 vaccine is rolled out.
Visit the Social Media Lab's COVID-19 Misinformation portal for resources on how to track and be aware of misinformation online and visit the Ted Rogers School of Management to view the graph Professor Gruzd references in this episode.
The sports world was one of the earliest industries to be impacted by COVID-19. Within days, major sporting events were postponed, leagues had to suspend seasons and those working in sport business had to make rapid decisions in a way never seen before.
On this episode of Like Nobody's Business, we feature a panel discussion between sport business executives and Cheri Bradish, professor of marketing management at the Ted Rogers School of Management.
The panelists discuss how they had to change their strategies for fan engagement, how their brands had to pivot to a digital focus and the lessons they’re taking away from this experience.
Panelists:
Brian Cooper - Chairman, MKTG Canada
Stewart Smith - Vice-President (Brand), Adidas
Alyson Walker - Senior Vice-President, OverActive Media Group
Jordan Vader - Vice-President, (Global Retail and Partnerships), MLSE
Bart Yabsley - President, Sportsnet
Cheri Bradish (Moderator) - Founder/Managing Director, Future of Sport Lab (FSL), Director (Sport Business Initiatives), Ted Rogers School of Management
In this episode, two student leaders discuss organizing the annual Ted Rogers Management Conference.
The conference, known as TRMC, is a three-day conference that welcomes 200 student delegates to Toronto from across North America. Students participate in business forums, case competitions and networking events.
The Ted Rogers Management Conference, which is now in its 11th year, is the largest student-led undergraduate business conference in North America.
As groups around the world celebrate International Women’s Day, Professor Kristyn Scott discusses women and the workplace on this episode of Like Nobody’s Business. Scott is an associate professor of human resource management and organizational behaviour at the Ted Rogers School of Management. She’s an expert on leadership and social cognition, with a specific focus on gender bias.
She discusses challenges facing women in today’s workplace, how organizations can really help advance them in their careers and how implicit bias is still creating barriers for women.
In his new book, Underdog Entrepreneurs: A Framework of Success for Marginalized and Minority Innovators, Horatio Morgan delves into strategies to help marginalized and minority innovators overcome common obstacles.
Morgan, an associate professor in the Global Management Studies program at the Ted Rogers School of Management, discusses what he calls “the outsider problem,” how black entrepreneurs can find inspiration in inventor Elijah McCoy and what it means to understand your identity.
From Sears to Toys 'R' Us, stores across Canada have been impacted by rapid change in the retail landscape. Some have faltered and closed their doors while others have adapted.
In this episode of Like Nobody’s Business, Mark Lee, interim director of the School of Retail Management, discusses what he foresees for the retail industry this year and how virtual reality and artificial intelligence will impact shopping.
The challenges students face when it comes to housing and commuting in Toronto is a familiar tale and one that we delve into on this episode of 'Like Nobody’s Business'.
We sit down with Murtaza Haider, Associate Professor of Real Estate Management at the Ted Rogers School of Management. He talks about his advice for students when it comes to home ownership, whether millennials should buy or rent and his research into transportation in major Canadian cities.
In this episode of 'Like Nobody’s Business', we discuss ethical dilemmas facing young people early on in their careers. Associate Professor, Chris MacDonald, talks about his research into this topic and how hearing anecdotes from his students helped inspire him.
MacDonald also talks about ways he’s changing his teaching to help students better confront ethical issues in the workplace.
As a new NAFTA deal has been agreed upon between Canada, the U.S. and Mexico, Professor and Chair of the Global Management Studies program, Michael Manjuris, sits down to discuss his thoughts on how negotiations have fared so far and the most contentious points of the talks.
He says NAFTA could impact the next federal election in Canada and possibly effect inflation.
As the emerging cannabis industry faces many changes and challenges, three cannabis experts shed light on the new field in this episode of 'Like Nobody's Business.'
They discuss the implications legalization will have on education, marketing and how Canada can learn from Colorado’s experience with legalization.
According to CareerBuilder, in 2006, about 11% of companies were doing some kind of cyber-vetting during their hiring process. In 2017, that number jumped to 70% of companies conducting social media screening.
As the process of social media screening becomes routine for companies, Jenna Jacobson, assistant professor at the School of Retail Management, sits down to discuss her research into the practice.
She discusses the rise of cyber-vetting, the acceptance of the practice and gives students tips about how to manage their social media presence as they enter the labour market.
Every year, Ted Rogers MBA students team up with a major Canadian company to help solve some of their toughest problems. Only at TRSM do MBA students get the opportunity to participate in a week-long consulting competition to help impact real change in an organization.
MBA students, Ashwin Sinha and Martha Currie, talk about their experience and give some tips for tackling Integrative Week.
Patrick Brown is the leader of the Progressive Conservative Party of Ontario and Member of the Ontario Provincial Parliament for Simcoe North. Patrick joined TRSM’s Distinguished Counsel-in-Residence, Ralph Lean, to talk directly to TRSM students about Law & Business as part of the lecture series, Law, Business and Politics – The Real World.
Jeffrey Orridge was the 13th commissioner of the Canadian Football League from 2015 to 2017 and was Chief Operating Officer for the Right to Play charity from 2007 to 2011.
Jeffrey joined TRSM’s Distinguished Counsel-in-Residence, Ralph Lean, to talk directly to TRSM students about Law & Business as part of the lecture series, Law, Business and Politics – The Real World.
Julianna Greenspan is one of Canada's leading criminal lawyers. A partner at Greenspan Partners in downtown Toronto, Julianna has extensive experience in criminal and extradition matters.
Julianna joined TRSM’s Distinguished Counsel-in-Residence, Ralph Lean, to talk directly to TRSM students about Law & Business as part of the lecture series, Law, Business and Politics – The Real World.
Kirstine Stewart is a media executive, best-selling author and the Chief Strategy Officer of Diply, a leading social entertainment publisher that creates captivating content for millennials.
Kirstine joined TRSM’s Distinguished Counsel-in-Residence, Ralph Lean, to talk directly to TRSM students about Law & Business as part of the lecture series, Law, Business and Politics – The Real World.
John Tory has been mayor of Toronto since 2014. Before becoming mayor, John Tory worked as a lawyer, political strategist and businessman, and was the leader of the Progressive Conservative party of Ontario from 2004 to 2009.
Mayor Tory joined TRSM’s Distinguished Counsel-in-Residence, Ralph Lean, to talk directly to TRSM students about Law & Business as part of the lecture series, Law, Business and Politics – The Real World.