The Tomorrow's MSP Podcast: Recent Episodes
NAMSS
Welcome to the Tomorrow’s MSPodcast: The Voice of the Medical Services Profession. Here, medical services professionals and industry experts contribute their voices about popular topics including the impacts of artificial intelligence, MSP core competencies, department advocacy, and more.
In this episode, Karen Claxton, MBA, CPCS, CPMSM, FMSP, spoke with Katrina Stanfield, CPMSM, CPCS; and Angela Lambdin, MBA, CPMSM, CPCS, who shared insight on their work as MSPs in surgery centers. Listen to their conversation about differences in working in a surgery center compared to other healthcare settings, and hear about exciting initiatives their centers are rolling out.
Don’t forget to subscribe to the Tomorrow’s MSP® Podcast so you never miss an episode.
NAMSS industry resources for specialty boards and organizations.
NAMSS Websites
https://www.namss.org/ | https://www.namssgateway.org/
In honor of Celebrate Diversity Month, host Karen Claxton, MBA, CPCS, CPMSM, FMSP, spoke with three diversity, equity, and inclusion (DEI) leaders, Young Caldwell, MBA, CPCS, CPMSM; Kenickay Prendergast; and Ashlee Joselin, CPCS. Hear inspiring stories about their support of DEI initiatives in the medical services profession, and discover ways to embody diversity and inclusion in your career and personal life.
Don’t forget to subscribe to the Tomorrow’s MSP® Podcast so you never miss an episode.
NAMSS DEI Content and Resources
NAMSS’s Commitment to Diversity
NAMSS Websites
https://www.namss.org/ | https://www.namssgateway.org/
In this episode, host Karen Claxton, CPCS, CPMSM, FMSP, spoke with two emerging professionals who have made great strides in our industry: Jennifer Mezquita, MBA, BSHCM; and Summer Bloise, MBA, CPCS, CPMSM. Discover how they got their start as MSPs, what they love about their jobs, and the tips and advice they’d give to someone starting a career in medical services.
NAMSS Websites
https://www.namss.org/ | https://www.namssgateway.org/
Resources for your NAMSS Career Pathway
Find the Tomorrow’s MSP® core functional areas and skillsets: NAMSS > Tomorrow's MSP® > Core Functional Areas & Skillsets
In this episode, host Karen Claxton, CPCS, CPMSM, FMSP, spoke with NAMSS President Lisa Goodwin, MBA, CPCS, CPMSM; and NAMSS Immediate Past President Michelle Stultz, RN, CPMSM, CPCS, FMSP. Hear from these two leaders about NAMSS’ accomplishments from the past year and exciting initiatives that are coming in 2024.
NAMSS Websites
https://www.namss.org/ | https://www.namssgateway.org/
Volunteer with NAMSS: NAMSS> About > Volunteer Leaders
Find our DEI resources: https://www.namss.org/About/Diversity-Equity-Inclusion/NAMSS-Diversity-Equity-and-Inclusion-Resources
As we ring in the new year, most MSPs are looking ahead to explore fresh opportunities and reach for new goals in 2024. In this episode, host Lisa Goodwin, MBA, CPCS, CPMSM, spoke with Monica Martin, MA, CPCS, and Alison Webster, MBA, CPCS, CPMSM, CPHQ, FMSP, about recent achievements they’ve accomplished and how to stay motivated through reaching your goals.
NAMSS Websites
https://www.namss.org/ | https://www.namssgateway.org/
On this episode, Natalie Rose, MHS, CPCS, CPMSM, Director of Credentials Verification Organization (CVO) with Trinity Health Center for Practitioner Information, Mindy Rodgers, CPCS, CPMSM, Senior Project Manager within the Provider Network at Optum, Dwaina Humphries, CPCS, CPMSM, Senior Training and Quality Assurance Coordinator with Novant Health Credentialing and Medical Staff Operations, and Amanda Meekins, CPCS, CPMSM, Director of Medical Staff Services at St. John's Health discuss the benefits of becoming certified and how MSPs can get involved with the NAMSS Certification Commission.
Register for an upcoming exam: https://www.namss.org/Certification/Exam-Information
Volunteer with the CCN: https://www.namss.org/Certification/CCN-Volunteer-Application
On this episode of the Tomorrow's MSP Podcast, Nyleen Flores, CPCS, CPMSM, administrator with Total Surgery Center in Naples, Florida, shares her unique journey as an MSP, her achievements thus far, and discusses her tireless dedication to advocating for the medical services profession.
On this episode of the Tomorrow's MSP Podcast, James Frieberg, MBA, CPCS, CPMSM, Director of Medical Staff Services with San Francisco Health Network, serves as guest host and facilitates a special DEI Month roundtable discussion with Dustin Jackson, MHA, CPCS, CPMSM, System Director of Medical Staff Services with MultiCare Health System, and Phillip Iverson, CPCS, CPMSM, Professional Staff and Credentialing Services Senior Manager with Yakima Valley Farm Workers Clinic. Throughout the discussion, James, Dustin, and Phillip address what it means to be a male-identifying MSP in a female dominated profession, as well as how male-identifying MSPs can continue to elevate and advocate for female-identifying professionals.
On the season three finale of the Tomorrow's MSP Podcast, Linda Waldorf, System Director of Centralized Credentialing and Medical Staff Services with UNC Health Care System, discusses Joint Commission standards for telemedicine and how MSPs can operationalize these standards when involved in a variety of scenarios.
On this episode, Allison Webster, MBA, CPCS, CPMSM, CPHQ, discusses considerations for MSPs when credentialing foreign-trained physicians.
On this episode, Tawna Knight, CPCS, Director of VerityStream's CVO Services and NAMSS' Education Committee Chair, about the impact of the Professional Development Committee's impact on the MSP community.
On this episode, Brianna Foulkrod, CPCS, CPMSM, Director of Credentialing with Texas Health, discusses the importance of MSP Week, clarifies common misconceptions about the profession, and addresses how we can acknowledge the important work MSPs do all year long.
On this episode of the Tomorrow's MSP Podcast, Renata Demons, BS, MHRM, CPCS, CPMSM, FMSP, Administrative Director of Medical Affairs
Shepherd Center and Chair of NAMSS' Membership Committee, discusses the value of being a NAMSS member and how her experiences both as a member and volunteer leader have shaped her career.
On this episode of the Tomorrow's MSP Podcast, Linda Waldorf, System Director of Centralized Credentialing and Medical Staff Services with UNC Health Care System, speaks to the function of a CVO, its benefits and how a health care organization can best manage the relationship.
On this episode of the Tomorrow's MSP Podcast, NAMSS past-president Diane Meldi, MBA, CPCS, CPMSM, FMSP,and Molly Giammarco, Senior Manager for NAMSS’ Advocacy & Government Relations, discuss available advocacy resources for MSPs, how NAMSS is furthering its advocacy efforts, as well as the ways in which MSPs can continue to advocate for themselves in their own careers.
Sherrie Malmad, MHA, CPMSM, CPCS,Director of Medical Staff Services and Latanza Malveaux, B.S., Medical Staff Coordinator with Medical City Arlington discuss what it means to be an Emerging Professional and how mentorship positively impacts an MSP’s career.
On this episode of the Tomorrow's MSP Podcast, Aimee Woolley-Randall, BA, MHA, CPCS, CPMSM, FMSP, discusses the value of NAMSS Education, as well as her new role as Chair of the Professional Development Council.
On this episode of The Tomorrow's MSP Podcast, I speak with Pearl Williams, MSA, CPMSM, NAMSS DEI Taskforce Chair, Venetta Lewis, MS, CPCS, cDEI, Director, Medical Staff Administration at Montefiore St. Luke’s Cornwall, and Veta Ferguson, MBA, CPCS, Director of Medical Staff Services at Children’s National, about DEI program modifications for 2022 and beyond, elements of a successful DEI program, and more.
On this episode of the Tomorrow's MSP Podcast, Karen Vineyard, CPMSM, CPCS, NLC, about the invaluable education opportunities offered through NAMSS, how she became involved with the NAMSS Education Committee, and what she is looking forward to on the NAMSS education front.
This episode of the Tomorrow's MSP Podcast is sponsored by DecisionHealth.
On this episode of the Tomorrow's MSP Podcast, Mathieu Gaulin, Director of Health Affairs with Boston Children's Hospital, speaks about how Provider Enrollment is an essential competency for MSPs and how NAMSS' Provider Enrollment series can aid MSPs in being effective gatekeepers of patient safety.
Hear from former NAMSS President Diane Meldi, MBA, CPMSM, CPCS, in part two of this special edition episode as she addresses the continuous development of the MSP core competencies and how MSPs can leverage NAMSS to further their career in the medical services profession.
On this episode of the Tomorrow's MSP Podcast, hear from Molly Giammarco, Senior Manager for NAMSS Policy and Government Relations, as she talks about her position as part of the NAMSS Advocacy Team, the New Hospital Toolkit series, and the recent Roundtable hosted on September 9th.
In this special edition, two-part episode, we speak with former NAMSS President Diane Meldi, MBA, CPMSM, CPCS,about the continuous development of the MSP core competencies and how MSPs can leverage NAMSS to further their career in the medical services profession.
Hear from Julie Harrelson, CPMSM, CPCS, MSOW-C, Director of Provider Data and Credentialing with AdventHealth Corporate and Chair of the NAMSS Certification Commission, as she discusses the myriad benefits of obtaining your certification through NAMSS.
On this episode of the Tomorrow's MSP Podcast, hear from NAMSS DEI Taskforce members Natalie Arjune-Jones, Juanita Howell, CPMSM, James Frieberg, Pearl Williams, MSA, CPMSM, and Ame Murphy as they discuss the critical need for widespread DEI initiatives in the workplace and why it's important to keep the inclusivity conversation going.
On this episode of the Tomorrow's MSP Podcast, Aimee Woolley-Randall, BA, MHA, CPCS, CPMSM, FMSP, Mallorie Merboth, CPCS, CPMSM, and Kate Cramer, CPCS, CPMSM, speak to the importance of advocating for the women on your team and in the Medical Services Profession as a whole, as well as the necessity to nurture future generations of MSPs.
On this episode of the Tomorrow's MSP Podcast, NAMSS President Elect Chris Hinton, CPCS, CPMSM, as well Gwen Davenport, MBA, MA, CPCS, CPMSM, Credentialing Specialist at MPRO, and Elizabeth Backiel, M.S., Director of Medical Staff Services at Bergen New Bridge Medical Center participate in a roundtable discussion about the importance of NAMSS Education in your MSP career and why you should take advantage of Education Month.
Heidi Thompson, MBA, CPMSM, CPCS, FMSP, System Director of Medical Staff Services at St. Luke’s Health System speaks to the importance of managing up as a career skill and why succession planning is integral to the leadership capabilities of future generations of MSPs.
In the season one finale of the Tomorrow's MSP Podcast, Roxanne Chamberlain, MBA, FACHE, FMSP, CPMSM, CPCS, CPHQ, Senior Director of Medical Staff Services at Baystate Health, Inc. and 2020 President of NAMSS, discusses the challenges MSPs have faced throughout 2020 and the observed evolution by MSPs in the face of adversity.
On the 5th episode of the Tomorrow's MSP Podcast, Bonnie Gutierrez, BHA, CPCS, CPMSM, FMSP, System Director of Medical Staff Services at Centura Health, discusses the importance of advocating for your department and yourself as an MSP.
On the 4th episode of the Tomorrow's MSP Podcast, NAMSS speaks with Anne Roberts, JD, CPMSM, CPCS, Of Counsel in medical malpractice for Van Wey Presby and Williams in Dallas Texas and Vice President of Medical Staff Services with the Mount Sinai Health System about the egregious medical malpractice case involving Christopher Duntsch aka Dr. Death and how MSPs are indisputable valuable in preventing horrific instances such as this one.
On this episode of the Tomorrow's MSP Podcast, Chris Hinton, CPMSM, CPCS Amy Lyons, MBA, CPMSM, CPCS and Erin Mullenberg, JD discuss expectations for a virtual conference and how the new platform will make for exciting change and new learning opportunities.
In the second episode of the Tomorrow's MSP Podcast, NAMSS speaks with Alicia Mendez, CPCS, CPMSM of Mindful Credentialing as she shares her expertise on the practice of wellness and self-care as a means to find balance and maintain professional excellence in healthcare.
In the first episode of the Tomorrow's MSP Podcast, NAMSS speaks with Brianna Foulkrod, CPCS, CPMSM, and Sarah Perley, CPCS, CPMSM, of Texas Health Physicians Group and Texas Health Presbyterian Dallas, respectively, about mitigating the effects of a crisis on a hospital system and how MSPs can continue to innovate in uncertain times.