Retail Ramble: Recent Episodes
Essential Retail
Once a week, Essential Retail sits down with a leading expert in retail deploying the latest technology solutions changing the face of shopping.
Essential Retail editor, Caroline Baldwin, shares sad news with the Ramble audience, and guest, Ben Sillitoe, joins to discuss the buzzwords irritating the retail tech industry for the very last time.
Foodhub chats on the latest episode of the Retail Ramble about how it is taking on the big boys in the online food delivery space by offering restaurants a subscription business model as opposed to commission-based fees.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Samsung’s online director of UK and Ireland chats to Essential Retail about how its consumers have changed over 2020 and what technologies it is introducing to help them engage with the brand and to ensure they feel comfortable shopping from anywhere.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail’s editor, Caroline Baldwin, chats to Adam Freeman, founder of face covering company Maskey, to learn about scaling a business during a global pandemic.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Facebook’s head of industry for retail and eCommerce, Beth Horn, joins the Retail Ramble this week to chat about planning for peak in the middle of a pandemic.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Swedish fashion brand NA-KD to discuss the challenges of moving products around the world during a global pandemic.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Cate Trotter of Insider Trends joins Essential Retail’s editor, Caroline Baldwin, on the latest episode of the Retail Ramble podcast to talk about some of the opportunities facing retailers during the Covid crisis and upcoming economic downturn.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Huawei about the use of live streaming in retail and how it is set to transform social commerce.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail invites Iona Carter, founding director of Tracer Insights, onto this week’s episode of the podcast to chat about the behavioural science behind lockdown and how consumer attitudes to retail over the last few months.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Chair at Pet Mate, Gracia Amico, chats to editor of Essential Retail, Caroline Baldwin, about innovating in times of crisis and how retailers can adapt during the current Covid-19 crisis.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the Really Local Group about our high streets and how they have come into their own during lockdown as customers are constrained to their local areas. Founder Preston Benson describes some of the innovations he has seen to help regenerate our high streets.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Mobile app commercial lead at The Very Group, Sue Azari, chats on the Retail Ramble this week about the retailer’s use of mobile and how consumers mobile usage has changed over time.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Purelei’s director of growth, John Hagan, to learn more about retail’s use of paid social to generate revenue and engage with consumers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to founder of Hirestreet Isabella West to learn how she is taking time during lockdown to get her business focused on customer and data.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail and IMRG chat about the impact Covid-19 has had on online retail.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Vivobarefoot founder and CEO Galahad Clark as part of the RetailEXPO Virtual Conference to talk about sustainability in retail.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with former retail CMO and CEO Ian Shepherd about the trauma retail businesses are facing in times of Covid-19. Now turned retail consultant, Shepherd speaks to editor, Caroline Baldwin, about how innovation comes out of the darkest times.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with the former CEO of Eat, Andrew Walker, to find out how consumer loyalty is changing and why it may be more important in today’s times of crisis than ever before.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Publicis Sapient retail experts Guy Elliot and Andy Halliwell to talk about why the traditional department store has not stood the test of time and how they need to transform to survive.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the Direct Selling Association to discuss the organisation’s challenge of modernising direct-to-consumer channels made famous by Avon ladies and Tupperware parties. Director general, Susannah Schofield, describes how in a world where retailers are desperate to create memorable customer experiences, direct selling provides brands the perfect opportunity to get close to their consumers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Made in Britain CEO, John Pearce, to learn how British manufacturers are coping with the Covid-19 crisis and which have been able to pivot to create new products current climate.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail visits Fujifilm’s House of Photography to talk tech and design strategy with the two business leads who are responsible for the brand’s experiential store in London’s Covent Garden.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with the CIO of The Gym Group to hear about the technology in place to help this 24-hour gym stay ahead in a fiercely competitive industry.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail talks food and restaurants in this episode of the Retail Ramble. Joined by Bancone and the Angel CoFund, we discuss technology impacting the industry and how restaurants contribute to a vibrant high street.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Botanic Lab, the creator of the UK’s first Cannabidiol (CBD) soft drink, about how the industry is still struggling with red tape and regulation, despite CBD being a legal health food product.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to shoe retailer Size? to celebrate its 20th anniversary.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with the CEO and founder of Seekology to talk about the new concept store which is constantly changing its health and beauty brands to keep customers interested in physical retailing.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to UNTUCKit’s founder to discuss the D2C brand’s rapid expansion and plans to disrupt the way men buy shirts.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Accenture retail chats to Essential Retail to discuss how the industry may be talking about the exciting future of retail, but data is the key to building these new digital experiences.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
We speak to two prominent retailers while attending NRF 2020 – Footasylum and Carters – who provide their thoughts on the next big trends to impact retail.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Spoke’s CEO and founder, Ben Farren, talks to Essential Retail about the D2C start-up’s recent growth in the UK.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Extenda Retail sponsors this week’s episode of the Retail Ramble podcast which discusses the latest trends from NRF 2020 with chief revenue officer Mohit Paul.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with pub chain Fuller, Smith & Turner about its work with Magento to digitise its B2B business.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Graze to discuss the most irritating buzzwords in the retail technology industry.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Stitch Fix's chief algorithms officer, Brad Klingenberg, about using data and machine learning to create a customer-centric personalised experience.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with retail expert at Salesforce, Jamie Merrick, about the direct-to-consumer store trend in San Francisco.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to a number of key influencers in the grocery and food space at the inaugral IGD Live event, including the Co-op and Deliciously Ella. Listen to this bumper episode of the Retail Ramble podcast to hear editor, Caroline Baldwin, quiz these brands about digital innovations and sustainability trends.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Roland Palmer, head of Europe at Alipay, to talk about leveraging technology and new payment methods to increase access to the Chinese visitor market.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Amy Vener, retail vertical strategy lead at Pinterest, to learn more about using this social platform to inspire consumers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Transport for London about its recent competition to find an innovative retail company to create an interesting shopping space on the TfL estate.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Feelunique’s COO, Jim Buckle, to discuss how the beauty e-tailer has expanded so successfully overseas.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Halen Mon brand manager, Jess Lea-Wilson, describes the famous sea salt company’s journey from a small island business to a brand which is widely recognised in the food world.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail heads up to Crewe to visit AO Logistics to chat to managing director, David Ashwell, to find out what makes the company so successful.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail discusses modern-day consumer loyalty with Paul Bosher, global head of consumer planning and insights at Walgreens Boots Alliance, and David Buckingham, CEO at Ecrebo. The three discuss how loyalty has changed over the years and what retailers need to do to keep customers coming back again and again.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to arts and crafting retailer Crafty Arts about its use of marketplaces and improving customer experience.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to postcard app TouchNote about the importance of offering customers personalisation. Editor of Essential Retail, Caroline Baldwin, and CEO of TouchNote, Dan Ziv, discuss that while our smartphones allow us to take trillions of photos every year, sending a photograph through the post makes a big statement in a digital world.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with Gousto at its new headquarters to learn whether the subscription economy is still a strong area of growth and ask now the company has successfully tackled food waste, what are its next steps for sustainability.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail receives a guided tour of Microsoft’s new London flagship on Oxford Circus. We speak to senior store manager John Carter to learn all about the store’s different features and the many technologies that supports its interactive format.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with the Graze team to get an update on the company post-Unilever and learn about its future plans for its D2C business.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Kipling after the revamp of its UK flagship store on Regent Street. We quiz the brand about the use of its store estate, personalisation and attracting millennial shoppers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Tim Mason and Miya Knights after the publication of their book ‘Omnichannel Retail: How to build winning stores in a digital world’. We chat about the drama on the high street and what retailers need to do to ensure their store portfolio survives the digital storm.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail’s editor, Caroline Baldwin, takes a tour of O2’s recently revamped flagship store in North Greenwich with its retail director, Gareth Turpin. The two chat digital signage, the changing high street shopper and the advent of 5G.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Love Shopping Direct talks to Essential Retail about how important online customer reviews are for its business.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Planet, New West End Company and the BRC about the current landscape of tax-free shopping in the UK and the digital developments which could make the process much easier for tourists going forward.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to N Brown's head of security about the biggest threat to retail.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Made.com CCO, Annabel Jack, to find out what innovation means to the online furniture retailer.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Amazon about launching its new click & collect Counter service with Next. We also quiz the Patrick Supanc, director for lockers and pickup at Amazon, about the future of fulfilment and how we may be receiving our online orders in the not-so-distant future.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail quizzes Jermyn Street shirtmaker, Pink, about creating an emotional connection with the shopper. Essential Retail’s editor, Caroline Baldwin, is joined by Christopher Zanardi-Landi, CEO at Pink and Jamie Merrick, director of strategic solutions at Salesforce Commerce Cloud, to talk rebrand, personalisation and joining up the eCommerce and store experience.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with David Lloyd, MD UK, Ireland and Nordics, at Alibaba. He describes the changing Chinese consumer and why retailers should be paying attention to the Chinese market.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail shares a cup of tea with Twitter’s European VP, Bruce Daisley, to talk about office culture and workplace health. Daisley, who has his own podcast, ‘Eat Sleep Work Repeat’, and a bestselling book called ‘The Joy of Work’, shares his thoughts on how companies can reinvigorate their workforce and improve productivity, because he believes it is impossible to be creative when we’re stressed.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Steve Mader and Harriet Leach from Kantar’s eCommerce practice to discuss the RetailEXPO 2019. What’s the most exciting technology on the market at the moment? And how should retailers be leveraging tech to further their businesses? Listen to the latest episode of the Retail Ramble to find out.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail brings to you the 100th episode of the Retail Ramble with two very special guests: Cheryl Calverly, CMO at Eve Sleep, and Craig Crawford, former VP at Burberry. Along with regular host, Caroline Baldwin, they discuss the annoying buzzwords circulating the retail technology industry. Ever heard of “hindsighting”? Nope, us neither, until today…
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with fashion retailer Jigsaw about its roll out of technology to enable it to ship online orders from store.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Baringa to chat about the start-ups featuring on the Start-up Safari at RetailEXPO 2019 on 1 & 2 May.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Wickes to learn more about its CRM journey and its work with AgilOne to segment the customer for improved data analytics.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch
Essential Retail sits down with Chloe Fosbrook, social media and marketing manager at River Island, to chat about how the brand uses social media as a core component of its marketing strategy.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to US fashion retailer, Vineyard Vines, about business analytics and the power of harnessing customer data.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Nickelodeon about the ambitions it has for its consumer products business.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with musicMagpie to talk about the challenges around recommerce fulfilment.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with colleagues at IGD over a well-deserved drink to discuss the hot topics from the Shoptalk conference held in Las Vegas.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail takes a look around Vodafone’s new customer hub on Oxford Street to learn how the store is using prime retail space in new and exciting ways.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with Eve Sleep’s new CEO and CMO to learn about the new strategic vision for the company and how it plans to use technology and marketing to stand out in a crowded market.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to online furniture retailer Swoon (www.swooneditions.com) about how it has changed traditional business models in order to speed up the supply chain, while using customer data to predict demand and eliminate waste.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Shop Direct about its use of AI to enable its financial services department to credit check shoppers in real time.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to IGD about the future of the shopper and the supply chain which will need to change to meet their demanding retail needs.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Holland & Barrett about its new marketing campaign to promote women and diversity, while also asking the retailer why it thinks it has been able to make the high street work.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with lingerie retailer Adore Me at NRF 2019 to chat about its work to innovate its store technology with StoreAdvise.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with Accenture at NRF 2019 to discuss innovative use of in-store technology.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with outdoor and leisure brand Regatta to discuss its journey to improving eCommerce infrastructure so the brand can go direct to consumer and expand internationally.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to IGD analysts to pick their brains on the biggest trends to impact grocery in 2019.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to shoe retailer VIVOBAREFOOT about its journey to direct to consumer (D2C) and how it is using sustainable materials to develop its shoes which are designed to replicate the human body’s natural posture from walking barefoot.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail travels to Matalan HQ in Knowsley to meet eCommerce director, Paul Hornby, and UX research manager Laura Keenan. The two join our editor, Caroline Baldwin, on this episode of the Retail Ramble podcast to discuss why the retailer has decided to open a UX Lab.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with IBM UK’s head of blockchain to hear some retail examples of how the technology is already impacting supply chains around the world.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with fashion brand Hype which has generated a huge social media and celebrity following thanks to its stand-out prints. Co-founders, Liam Green and Bav Samani, chat with Essential Retail's editor, Caroline Baldwin, about what it means to be a brand today competing for attention from digitally-savvy, fickle consumers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to LoveTheSales founder Stuart McClure about the trend of discounting and how retailers can go about coping with the challenges of Black Friday.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks with Whirlpool-owned KitchenAid about the challenges of going direct-to-consumer (D2C)
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Journalists, Glynn Davis of Retail Insider, Matthew Valentine of Retail Design World and freelancer and founder of Essential Retail, Ben Sillitoe, join our regular host, Caroline Baldwin, for the third installment of the Omnishambles edition of the Retail Ramble.
This week the recording comes from the Kings Arms in London's Waterloo, where we kick off with the biggest buzzphrase in the industry at the moment: "The death of the high street".
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to furniture retailer The Cotswold Company and Rackspace to discuss the changing shape of retail and how eCommerce can support the future of the high street.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail speaks to Lorenz Gan, CIO at New Era which produces the iconic New York Yankies fitted baseball cap. Catching up at SAP’s Customer Experience Live event in Barcelona, editor, Caroline Baldwin, chats to Gan about what it is like to be a CIO in 2018.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to JML about the fragmentation of the media and how its business has had to adapt its advertising model to the trend of on-demand TV.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Currys PC World prior to the launch event for its in-store gaming suites. We learn why the retailer is dedicating so much square footage to gaming and what the space could be used for going forward.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with John Vary, futurologist at John Lewis & Partners, at the retailer’s latest JLab Pitch Day. Vary shares what he looks for in a start-up and how smaller businesses can help retailers become more agile and innovative.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
2018 hasn’t been the best year for the high street, with store closures and CVAs aplenty. Essential Retail sits down with Rob Barnes, MD, retail technology advisory at Accenture, to discuss what retailers need to do to ensure they are not the next casualty of the high street.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Kingfisher’s head of energy and renewables to discuss how retailers can become more sustainable.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats with George Lawrie, analyst at Forrester, to chat about how retailers can capitalise on the rise of the robots.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail invites Catherine Shuttleworth, CEO and founder of Savvy, back onto the podcast to discuss how retailers should go about creating experiences their customers will remember.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with online florist Bloom & Wild to chat technology, eCommerce and international expansion.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with Capgemini to discuss how retailers can capitalise in the increasing digital trend of voice tech.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with former leader of Lego’s centre of excellence for eCommerce, Steve Mader, to discuss how retailers can attract, and more importantly, retain the very best in digital talent.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Darren Williams, former international country director of T2, now CEO of DW Exec. We chat about the increasing trend of merging food and retail, as customers are voting for customer experience with their taste buds.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the founder of MUD Jeans, Bert van Son, to learn about how the company is using technology to help in its efforts to be as sustainable and environmentally friendly as possible.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the founder of MUD Jeans, Bert van Son, to learn about how the company is using technology to help in its efforts to be as sustainable and environmentally friendly as possible.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Josh Gartner, VP of international corporate affairs at JD.com to learn more about how the Chinese retail titan is using technology in every aspect of its business.
Essential Retail sits down with Richard Orme, CTO of Photobox Group, to chat about using artificial intelligence to help consumers create their perfect personalised gifts.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Rituals and Salesforce about replicating in-store customer service online.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Rituals on taking in-store CX online - Retail Ramble from Essential Retail - Episode 57
Essential Retail editor, Caroline Baldwin, sits down with Dave Abbott, head of in-store technology at The Dune Group, to chat about how the retailer goes about deploying new technologies into its stores.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down to discuss the newest addition to the RBTE show – the Start-up Safari. Lucy Larkin, partner in the consumer products and retail practice at Baringa Partners, joins Essential Retail’s editor, Caroline Baldwin, to talk about the hand-picked selection of start-ups who will feature in the Start-up Safari at RBTE on 2 & 3 May. Listen to them discuss the benefits of working with start-ups and why retailers should check out the array of innovative technologies that will be on offer.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to the head of next-gen experiences at Wayfair, Shrenik Sadalgi, who explains how the online furniture retailer’s mobile shopping app can turn virtually every home into a furniture showroom.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Dima Karamshuk, senior data scientist at Skyscanner, and Nikita Johnson, founder of Re•Work, to talk about machine learning and the world of data science. Listen to Skyscanner explain how it uses machine learning to integrate different flights from different carriers ahead of Karamshuk’s presentation at Re•Work’s Data Learning Summit later this week.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to Alexandra Simion, head of marketing at Brand Alley, to learn how the flash fashion sale e-tailer is using artificial intelligence to personalise its email marketing campaigns. After partnering with Emarsys its click through email open rates have significantly increased because the retailer is able to better segment its customers and provide them with the brands they are interested in.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Planet Retail and DisplayData to learn about Electronic Shelf Labelling (ESL) and why the UK is behind Europe in the adoption of this digital technology.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with One Stop to discuss its use of merchandising and supply chain technology to improve the convenience offering for customers. Hear Essential Retail editor, Caroline Baldwin, chat with Mervin Nugent, senior display and space manager from One Stop, and Ian Duncan-Lewis, MD of UK & Ireland for Relex Solutions, as the three discuss changing shopper habits in convenience retail and how One Stop uses technology to stay ahead in this increasingly competitive area of retail.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail’s editor, Caroline Baldwin, chats to Rick Kenny, head of consumer insights at Salesforce Commerce Cloud, to find out the latest trends on consumer shopping habits and to discuss the news coming out of the NRF 2018 Big Show in NYC.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with TCC Global to find out how grocery retailers are encouraging their customers to remain loyal.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with sister publication Infosecurity Magazine to discuss how retailers can mitigate against cyber security attacks.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail chats to on-demand dry cleaning business, Lavando, and last-mile fulfilment scale-up, Quiqup, to discuss the increasing need for convenience in the delivery space.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with our regular Retail Ramble contributor, Catherine Shuttleworth, CEO and founder or Savvy, to chat Black Friday, Christmas ads and how retailers are preparing for the biggest shopping event of the year.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Lee Adams, MD of Open 24/7, which operates two retail brands in Bristol, garden furniture brand Alexander Francis, and the CCTV brand, Spy Camera. We are also joined by CEO of Brightpearl Dereck O’Carroll, to discuss the lack of technology adoption in retail and what do smaller retailers needs to do to ever possibly compete with Amazon.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail catches up with IGD to chat about innovations in the supply chain. Essential Retail editor, Caroline Baldwin, sits down with Tarun Pael, director of supply chain, and Chris Irish, supply chain insights manger at IGD, to learn more about the use of IoT in all aspects of the supply chain.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential sits down with three industry experts to discuss how retailers need to collaborate in order to take on today’s digital titans. Essential Retail’s editor, Caroline Baldwin, chats to ASOS Ventures founder and now founder of Coded Futures, Daniel Bobroff; director of IMRG, Andy Mulcahy; and MD at Criteo, John Gillan.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail discusses the latest retail technology buzzwords and phrases which are irritating the industry.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Schuh to learn about the retailer’s use of 360 product imagery online after working with SpinMe. We speak to Schuh’s web editorial manager, Iris McSweeney and photography manager, Amy Smith, as well as Ian Yeates, SpinMe’s business development manager.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
In this episode of the Retail Ramble, we sit down with luxury retailer, Dunhill, and content creation company, Quill, to learn about the importance of online content. We hear how product descriptions are crucial for operational efficiency and how localising your eCommerce site abroad can be tricky if the content isn’t thoroughly translated.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Catherine Shuttleworth, CEO of Savvy, to chat about the skills needed to run a retail business today. We discuss whether retailers need to improve their reputations in order to keep customers and if it is still possible to join a retailer on the shop floor straight out of school and work your way up to the board room.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with IGD to discuss what the grocery store of the future might look like. Join us in this episode of the Retail Ramble as we discuss how retailers need to balance technologies to improve convenience and speed up the shop, as well as digital initiatives to improve the store experience for those shoppers who want to dwell in store a little longer.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Summary: Essential Retail’s acting editor, Caroline Baldwin, sits down with managing partner of RSR Research, Brian Kilcourse, for a well deserved drink at the pub following RBTE 2017. We discuss our favourite technologies and stories from the two jam-packed days at London’s Olympia which saw a record breaking number of visitors attend.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Michael Ross, co-founder and chief scientist at Dynamic Action, and Simon Blosse, a director in Accenture’s retail practice, to learn how retailers can be more scientific with their data and make informed business decisions.
Former co-founder and CEO of figleaves.com and non-executive director of Sainsbury’s Bank, Ross, describes how retailers can become more intelligent by harnessing data points from across the business. In this edition of the Retail Ramble podcast, we cover decision analytics, the rise of the chief data officer and how retailers need to think of data as a new horizontal function in the business – like HR, marketing or IT.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Doddle’s chief customer officer, Paddy Ernshaw, and Marcus Dyer, MD of the digital and mobile agency, Flipside, to chat about on-demand retailing and the new technologies customers are using to engage with retailers.
On this episode of the Retail Ramble podcast, we discuss the use of social media and FOMO (Fear Of Missing Out), as well as immediate retailing and delivery. We also touch on future-technologies and the idea of socially tagging our environments so items can be bought through augmented reality.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
On this episode of the Retail Ramble podcast, Essential Retail's Caroline Baldwin chats to Emma Heal, MD of retail at snacking experts, Graze.
Graze has gone on a phenomenal journey from subscription snack boxes to eCommerce, and it's healthy snacks are now available in Boots, Sainsbury's and WHSmith, as well as in retailers across the pond in the US.
We chat to Heal about what retailers can learn from this data-driven start-up company.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Catherine Shuttleworth, CEO & founder of Savvy Marketing, to chat about the connected shopper and how retailers need to adjust their strategy in response to immediacy and convenience. We also discuss the changing high street and how retailers are being forced into more affordable out-of-town sheds and the impact of that on communities.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down over a coffee with Danielle Pinnington, MD of Shoppercentric, to discuss how retailers need to communicate with multichannel customers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
Essential Retail sits down with Nicola Millard, head of customer insight and futures at BT, to discuss shopper behaviour and the psychology behind their use of various retail technologies available today.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Caroline at twitter.com/cl_baldwin
In this week’s episode of the Retail Ramble, editor, Ben Sillitoe, and digital features editor, Caroline Baldwin, sit down with Anusha Couttigane and Tiffany Hogan, both senior analysts at Kantar Retail, to discuss technology developments in the world of fashion and jewellery. We cover all technology bases from 3D printing in fashion to using chat bots to engage with customers on social media.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In this week’s episode of the Retail Ramble podcast, Essential Retail's editor, Ben Sillitoe, and digital features editor, Caroline Baldwin, catch up with consultant, Craig Crawford. With an extensive background in retail and technology, including being part of Burberry’s transformation project, Crawford and Essential Retail chat about mobile devices and the use of virtual reality in retail.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In this week’s episode of the Retail Ramble podcast, Essential Retail's editor, Ben Sillitoe, and digital features editor, Caroline Baldwin, have a chat about the run up to peak trading, assessing the autumn trends of Halloween, bonfire night, and of course, the Great British Bake Off.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
This week, Essential Retail brings you the Retail Ramble podcast from Italy’s fashion capital, Milan, where we are talking to the winners of the Global Change Awards. Digital features editor, Caroline Baldwin, sits down with Jenni Perzon, Accenture’s lead for the Global Change Awards and Erik Bang, project manager for the Global Change Awards and the H&M Foundation, to talk about sustainability in the fashion industry.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Essential Retail sits down with Paul Edwick, chief executive of Lucy Locket, and Branden Jenkins, GM for retail of Netsuite, at SuiteConnect London. The podcast begins by talking about the power of online marketplaces and how family-owned Lucy Locket is future-proofing its business. We also cover the power of the cloud and Brexit repercussions.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In this week’s episode of the Retail Ramble podcast, Essential Retail's editor, Ben Sillitoe, and deputy editor, Caroline Baldwin, sit down with the general manager of VoucherCodes.co.uk, Claire Davenport, to discuss how the business is making strategic progress with its retail partners, as well as how discounting remains relevant to shoppers of all ages and backgrounds – as long as it is mobile first.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In this week’s episode of the Retail Ramble podcast, Essential Retail sits down to have a chat about last-mile fulfilment and the technology innovations going on in that space, including some interesting news from Mercedes-Benz Vans partnering with a robotic start-up.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In the latest Retail Ramble podcast, Essential Retail's editor, Ben Sillitoe, and deputy editor, Caroline Baldwin, discuss Amazon’s launch of its Dash Buttons in the UK and how automation and replenishment technologies can revolutionise the way consumers shop for everyday essentials.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Essential Retail’s editor, Ben Sillitoe, and deputy editor, Caroline Baldwin, introduce the re-vamped Essential Retail blog – a place where we can get our hands dirty with retail technology. Go to essentialretail.wordpress.com to read about our hands-on experiences with the likes of Sainsbury’s Chop Chop app, Nationwide online banking and Pokemon Go.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Essential Retail brings you another Retail Ramble podcast and this week, editor, Ben Sillitoe, and deputy editor, Caroline Baldwin, speak to Thoughtwork’s director of retail strategy, Ruth Harrison, who leads the company’s expertise in luxury retail. We ask her why luxury retailers have been late to the game when it comes to digital and what are they doing in order to play catch up with both in-store and eCommerce technologies?
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In the latest episode of the Retail Ramble, Essential Retail’s Ben and Caroline test out some of the latest mobile retail technology from two of the UK’s largest grocers.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Journalists, Glynn Davis of Retail Insider and Matthew Valentine of Retail Design World, join your regular Essential Retail hosts, Ben Sillitoe and Caroline Baldwin, for the latest instalment of the Retail Ramble podcast. This week we’re live from the local pub to discuss our grievances with retail buzzwords, kicking off with ‘omnichannel retailing’.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Ben Sillitoe, editor of Essential Retail and deputy editor, Caroline Baldwin, visit Capgemini’s office to chat to supply chain management expert, Steve Wilson. The three talk about how to make money from modern retailing, and how to squeeze efficiencies out of the retail supply chain to support eCommerce growth.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Essential Retail’s deputy editor, Caroline Baldwin, chats with Catherine Shuttleworth, CEO and co-founder of Savvy, to discuss the new wave in retail loyalty. Are points-based schemes like Tesco and Boots still relevant today, in a world of Waitrose Pick-You-Own-Offers? Or are the latest loyalty schemes like Marks & Spencer’s Sparks card and Virgin’s mobile app, Virgin Red, just too complicated for busy shoppers?
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
This week Caroline and Ben talk about the future of wireless charging.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
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This week Caroline and Ben discuss the appointment of Sergio Bucher as CEO of Debenhams.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
This week Ben and Caroline get to grips with tech talent, bringing your own device, and what constitutes a millennial.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Editor of Essential eCommerce, Caroline Baldwin, sat down with Gracia Amico, CEO of PetsPyjamas, at RBTE 2016’s eCommerce Quarter. Live on stage in the eCommerce Theatre, the pair discussed how the travel and pets accessories e-tailer is creatively improving customer experience. Take a listen to this week’s podcast which includes the full interview, first recorded on 10 March at RBTE 2016.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
Following the announcement that Morrisons has partnered with Amazon to supply the eCommerce giant with fresh food, Caroline & Ben discuss what this means for the UK grocery market and whether Amazon are closer to launching Amazon Fresh.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In a podcast first for Essential Retail, we are very excited to have a special guest! Irina Gaspar, conference director for RBTE 2016 joins us to talk about all the exciting content on offer at the event this year.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In this bumper episode, Ben and Caroline have a chat about everything retail in 2015. From the digital skills gap to the Internet of Thing's (smart fridges, woohoo!) and Amazon's insistence on doing things we never knew we wanted, or needed.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
In which Ben pulls his first Christmas cracker, Caroline rugby tackles a mother of 5 and there’s a general sense of hope on improvements being made this year for deliveries before December 25th…
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
What could we possibly be talking about this week other than... the annual onslaught of retailers Christmas Adverts! From the John Lewis tearjerker to the convenience of Argos and everything in between, Ben and Caroline have got it covered.
Got something you want to tell us about the Podcast? Want to join us? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
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This week’s Retail Ramble takes a look at retailers’ expansion plans into international territories. From Asos focussing its digital efforts on France and Germany, to Primark’s physical attack on the high streets across the pond in the US. What are retailers doing to further expand abroad?
Listen to editor of Essential Retail, Ben Sillitoe, and editor of Essential eCommerce, Caroline Baldwin, discuss this hot topic in the latest episode of the Retail Ramble.
Want to join us on the podcast? You can get in touch on Twitter via twitter.com/essretail, or directly with Ben via twitter.com/bsillitoe or Caroline on twitter.com/cl_baldwin
This week Caroline and Ben talk about how social media is developing and informing the future of selling and buying online.
We'd love to hear your thoughts on the podcast, you can get in touch on Twitter via @essretail, or directly with Ben via @bsillitoe or Caroline on @cl_baldwin
It's Episode 04 of the Retail Ramble, and this time Caroline and Ben are getting their heads around digital transformation and how retailers are approaching this exciting new topic.
We'd love to hear your thoughts on the podcast, you can get in touch on Twitter via @essretail, or directly with Ben via @bsillitoe or Caroline on @cl_baldwin
In Episode 03 of the Retail Ramble, contactless payments are under the spotlight, with Ben and Caroline discussing the future of how we pay.
We'd love to hear your thoughts on the podcast, you can get in touch on Twitter via @essretail, or directly with Ben via @bsillitoe or Caroline on @cl_baldwin
In Episode 02 of the Retail Ramble, Ben and Caroline discuss the pros and cons of mobile apps vs the mobile web. It's not just all about apps, apps, apps anymore!
In the inaugural episode of the Retail Ramble, Ben and Caroline discuss the digital skills gap in UK retail.