A podcast series where we bring you bite sized thoughts in the hopes they’ll be useful to you on this road we’re all on to do our best and be our best in the realm of financial matters here at UVA.
Vice President for Finance Melody Bianchetto will retire from UVA on February 3 after 26 years of service. She sat down with Patty and Brandi to reflect on her career and her pursuit of diversity, equity, and inclusion in UVAFinance.
Resources Mentioned:
UVAFinance Mission, Vision, Values
Melody's Brown Bag Series (under "Resource Library")
Melody's Career Reflections Podcast
Vice President for Finance Melody Bianchetto will retire from UVA on February 3 after 26 years of service. She sat down with Patty and Brandi recently to reflect on her career.
Resources Mentioned:
UVAFinance Mission, Vision, Values
Melody's Brown Bag Series (under "Resource Library")
Our fight or flight response kicks in when we perceive a situation as potentially dangerous or threatening. It's an automatic and unconscious impulse that stems from caveman days (thanks, evolution!) and could be causing you to burn out, make bad decisions, and all around feel pretty crummy at work and at home. Patty and Brandi talk to Augie Maurelli, James Gorman, Gretchen Kriebel, Sarah Fleming, Addie Coe, and Stacey Rittenhouse about what they've learned about managing this response and prioritizing competing demands without letting their brains kick into overdrive.
Resources mentioned:
The Eisenhower Matrix
Steven Covey Time Management Matrix
More about Fight or Flight
Two of the Business Analysts who joined the Change Management team during Finance Strategic Transformation share their perspectives on change, big projects, and what sets UVA and FST apart from other projects they've been a part of. Featuring guests Derrick Carter and Detria Thomas.
Resources Mentioned: The Change Curve
Six members of UVAFinance's first summer intern cohort are here to talk with Patty and Brandi about their experience in Central Finance at UVA. Thank you to Luke Blair, Samyukhtha Venkateswaran, Karly Fuentes-Parades, Raymond Costa, and Amanda Lin (all UVA students), and Maheswar Ghimire (Piedmont Virginia Community College student) for taking the time to join us. What an inspiring group!
In this episode, we welcome members of UVAFinance's Inclusive Excellence Committee and Equity Action Team to discuss the trajectory of diversity and inclusion efforts in UVAFinance. Our guests are Melody Bianchetto, ToShun Campbell, LaVerne Harris, and James Cobb.
Resources Mentioned:
A Sampling of Previous Sprint Discussion Topics:
Uncomfortable Conversations with a Black Man, ft. White Allergies
Rioting for Injustice, ft. Trevor Noah addressing protesting and rioting, plus Kimberly Jones interview
Covert/Overt White Supremacy ft. Reverse Racism and Race vs. Religion
Book Discussion: Master of the Mountain: Thomas Jefferson & His Slaves
Colorblind Ideology:
History of Race at UVA with Professor Kirt von Daacke:
Inclusive Mindset for Committed Allies (LinkedIn Learning)
1619 Podcast
Lovecraft Country
Defund the Police discussion with UVA Chief of Police Tim Longo:
A Capital Insurrection
The Vanishing Half by Brit Bennett
Viruses don't see race, right?
We've got a panel of creative folks from the UVAFinance team in today's episode, talking about the benefits of creative pursuits on them as individuals and also as professionals on the Finance team. Join Patty and Brandi as they talk with Jay Gallimore (musician), Matt Bonham (photographer, graphic artist), and Mary Wagamon (artist, writer), and get inspired to pursue your own creativity!
Resources Mentioned:
Hear Jay in action: https://profile.virginia.edu/jpg8x
See Matt's Work: www.bonhamcreative.com and www.mattbonham.com
There are now FIVE generations in our workforce, ranging from our Traditionalists in their 70s to the newest members, Gen Z, in their early twenties. (And all the Millenials cheer, because they're no longer the babies!) Today we have UVAFinance's Jack Sherwood, a rising UVA 4th year and member of the FST project team and Gen Z extraordinaire, for a discussion on how his generation participates in the workforce.
Resources Mentioned:
Change Team Leader Angela Knobloch visits to discuss practical tips for managing yourself during times of change, including the dreaded "valley of despair."
Resources Mentioned:
Gartner Report
Engage for Change: Clarify Purpose, Honest Reflection, Assess Opportunities, Note progress, Grow Skills, Exhibit Flexibility
How confident are you that you won't be retaliated against if you admit to a mistake at work? The answer to this question is one of the biggest indicators of psychological safety in the workplace. Listen in to learn more about psychological safety and its role in creativity, belonging, and productivity.
Resources Mentioned:
Fifteen Ways to Promote Psychological Safety in the Workplace (Forbes)
Deloitte's 2020 Global Human Capital Trends Report
Amy Edmonson's Work on Psychological Safety:
Do you ever look back on your past self and think about how much you didn't know then? We all learn as we go through life, and we should get comfortable with the fact that we'll never know as much as we think we know. Being aware of how much you don't know can actually make you a better manager and human being. Listen in as Patty and Brandi discuss a book they admittedly haven't read full of good ideas on this very topic!
Resources Mentioned:
The Dunning Kruger Effect
Think Again: The Power of Knowing What You Don't Know by Adam Grant
Adam Grant Interviews:
Finance Matters: Crucial Conversations (4 part series)
Patty and Brandi welcome Lisa Harris back to Finance Matters to discuss the Six C's of Inclusive Leadership as identified by Dr. Shirley Davis.
Resources Mentioned:
During times of stress, it's important that we as managers and as teammates pay attention to our own well-being and that of our colleagues. Here are six practical strategies that work both in and out of a pandemic.
Resources Mentioned:
The original blog post
UVAFinance Shoutout board
The Challenging the Status Quo Panel Series was designed to show you different perspectives from UVAFinance employees who aren't afraid to challenge the status quo and share their thoughts and ideas with you. Today's session focuses on the UVAFinance Service Model Project Plan, with guests Andrew Sallans, Scott Adams, and Raegan Harouff Gaye.
Want to watch the webinar? Log in to the Continuous Improvement Community (behind NetBadge)
Volunteering: it's great for networking, skill-building, and soothing your soul. Tune in to this conversation with Brandi and Patty to learn more!
Resources Mentioned:
UVA Public Service: https://publicservice.virginia.edu/service-opportunities/volunteer
UVAHR Volunteer Center: https://hr.virginia.edu/covid-19/volunteer-center
UVA Health: https://uvahealth.com/services/volunteer
VolunteerMatch (choose your community for opportunities): https://www.volunteermatch.org/covid19
Let's talk about questions: asking questions of others, asking questions of yourself, and asking questions for better collaborative results. Angela Knobloch joins Patty and Brandi to share how asking better questions can lead to improved relationships and better results.
Resources Mentioned:
UVAFinance Blog (Video): Sharpen your questioning skills.
Warren Berger's work: https://amorebeautifulquestion.com/
Angela's previous pod: https://everydaygrace.podbean.com/e/brene-browns-call-to-courage-finance-matters/
Our pod on President Ryan's book: https://everydaygrace.podbean.com/e/finance-matters-wait-what/
TED Talk on asking questions: https://www.youtube.com/watch?v=Ro9vDEZdQLk
The Challenging the Status Quo Panel Series was designed to show you different perspectives from UVAFinance employees who aren’t afraid to challenge the status quo and share their thoughts and ideas with you. Today's panelists are Amy Nolasco, Jonathan Agop, and Mara Hilliar.
RESOURCES MENTIONED:
Watch the webinar on the Online Community in the CI space: https://communityhub.virginia.edu/videos/1416?ru=2104&sr=stream (netbadge required)
Listen to past webinars on Finance Matters!
UVAFinance's Continuous Improvement Committee recently hosted a webinar on Challenging the Status Quo, featuring members of the FST team. This webinar featured Lisa Shuler, Josh Breeden, and Phil Hamlett.
Access the Continuous Improvement space in the online community (behind NetBadge): https://communityhub.virginia.edu/community/uva-finance-transformation/continuous-improvement
More CI Webinar content on Finance Matters:
https://everydaygrace.podbean.com/e/challenging-the-status-quo-leadership-panel-2-finance-matters/
https://everydaygrace.podbean.com/e/challenging-the-status-quo-managers-panel-finance-matters/
https://everydaygrace.podbean.com/e/challenging-the-status-quo-webinar-finance-matters/
This episode is a companion piece to our recent Brave Space discussion, found here: https://everydaygrace.podbean.com/e/brave-space-in-uvafinance-finance-matters/.
This pod contains a brief exploration of many terms we refer to in our Brave Space discussion, terms that are frequently used when racial equity is discussed. In this episode, LaVerne Harris Grant joins Patty and Brandi to go over the basics.
Resources Mentioned:
https://vpdiversity.virginia.edu/inclusive-excellence
Racial Equity Tools Glossary: https://www.racialequitytools.org/glossary
Implicit Bias test: https://implicit.harvard.edu/implicit/takeatest.html
LinkedIn Learning "Inclusive Mindset for Committed Allies" https://www.linkedin.com/learning/inclusive-mindset-for-committed-allies/becoming-a-true-ally?u=2203468
Articles on the effects of bias:
https://www.americanbar.org/groups/crsj/publications/human_rights_magazine_home/the-state-of-healthcare-in-the-united-states/racial-disparities-in-health-care/
http://www.ohrc.on.ca/en/paying-price-human-cost-racial-profiling/effects-racial-profiling
https://www.centerforhealthjournalism.org/2017/11/08/how-racism-and-microaggressions-lead-worse-health
UVAFinance's Continuous Improvement Committee recently hosted a webinar on Challenging the Status Quo, featuring UVAFinance leadership. This webinar was the second of a series and featured a discussion with Steve Kimata, James Gorman, and Julie Richardson.
Listen to Part One https://everydaygrace.podbean.com/e/challenging-the-status-quo-webinar-finance-matters/
Listen to the Manager Panel https://everydaygrace.podbean.com/e/challenging-the-status-quo-managers-panel-finance-matters/
We're joined today by members of the Inclusive Excellence Advisory Group from UVAFinance, with a discussion of why fostering a brave space within the workplace is so important. Guests on the panel are Melody Bianchetto, Steve Kimata, LaVerne Harris, and Jenn Bari.
Resources Mentioned:
Inclusive Excellence at UVA: https://vpdiversity.virginia.edu/inclusive-excellence
Inclusive Excellence work within UVAFinance: http://uvafinance.blogspot.com/search/label/Inclusive%20Excellence
Previous Brave Space Podcasts: https://everydaygrace.podbean.com/e/brave-space-part-one-finance-matters/ and https://everydaygrace.podbean.com/e/brave-space-part-two-finance-matters/
Last week the UVAFinance Continuous Improvement Committee hosted the second "Challenging the Status Quo" webinar in that series, this time featuring three UVAFinance managers.
You can view the full webinar in the CI space in CommunityHub, or listen in to the discussion on Finance Matters. We'll continue presenting the webinar series as a special edition run of the podcast.
Panelists: Isaiah Behnke – Director, Student Accounts Operations with SFS Jenn Glassman – Director, Procurement & Supplier Diversity Services Brian Logwood – Managing Director, Financial Planning & Analysis
UVAFinance's Continuous Improvement Committee recently hosted a webinar on Challenging the Status Quo, featuring UVAFinance leadership. This webinar was the first of a series, and was full of such inspiration that we couldn't help but share it with you here on Finance Matters. Tune in to hear Melody Bianchetto, Bill Ashby, and Augie Maurelli discuss continuous improvement.
More information on the UVAFinance blog: http://uvafinance.blogspot.com/search/label/Continuous%20Improvement
Patty and Brandi discuss a book by Patrick Lencioni (not Leoncini, Brandi), “The Truth About Employee Engagement.” Everyone has a time in their career where they dread going to work. This book addresses the three root causes of job misery and how they can be remedied.
Resources Mentioned:
The Truth About Employee Engagement: https://www.amazon.com/Truth-About-Employee-Engagement-Addressing/dp/111923798X
Patrick Lencioni Ted Talk: https://www.youtube.com/watch?v=O5EQW026alY
Finance Matters “Start with Why” Podcast: https://everydaygrace.podbean.com/e/start-with-why-finance-matters/
The Stay Interview: https://www.shrm.org/resourcesandtools/tools-and-samples/hr-forms/pages/stayinterviewquestions.aspx
You're invited to the Finance Matters party! Share your stories from this wild ride that has been 2020: what have you learned in quarantine? What has changed in the way you work? What's been most challenging or most interesting?
Share your thoughts via audio recording or the written word and send them to Brandi at bv8h@virginia.edu. Need any help? Email Brandi and she'll be glad to assist.
We can't wait to hear from you.
Science has proven over and over again that rest is necessary for both physical and mental recuperation. Still, many of us don't take the time we need to rest, to enjoy our hobbies, and to replenish ourselves. Now more than ever, in this stressful time of the pandemic, it's important that we make time to rest, not only to maintain and even increase productivity but also to avoid burnout. Patty and Brandi talk through the work of Alex Soojung Kim Pang, taking walks, taking naps, and the paintings of Winston Churchill.
Resources Mentioned:
Pang: http://www.strategy.rest/?page_id=8643 https://www.theguardian.com/money/2017/jan/22/alex-soojung-kim-pang-interview-rest-why-you-get-more-done-when-you-work-less https://www.nytimes.com/2016/12/12/books/review/arianna-huffington-rest-alex-soojung-kim-pang.html https://www.scientificamerican.com/article/q-a-with-alex-soojung-kim-pang/ Churchill: https://www.artsy.net/article/artsy-editorial-making-history-winston-churchill-made-paintings Dark: https://www.netflix.com/title/80100172
We've been in quarantine for quite some time now, and it can be tempting to despair a bit at this "new normal." Patty and Brandi discuss the pleasant additions this season can bring to our lives, as well as the mindset that will keep us sane as we move forward, even when we don't know how or when the pandemic will resolve.
Resources Mentioned:
Todd Henry's article from The Accidental Creative
UVAFinance's Quarantine Viewing Recommendations
"It’s easier being in each other’s presence, or in each other’s absence, than in the constant presence of each other’s absence." --Gianpiero Petriglieri
Many of us are more connected to our colleagues than ever as we work remotely during the Coronavirus Pandemic. Thanks to Zoom, we may now see our colleagues more than we ever did when we worked in the office. If Zoom calls are the same as meetings, then why are so many of us so much more exhausted than we ever were after a day full of physical meetings? As it turns out, there's a very real psychological reason why . . . and there are things we can do to make staying connected on Zoom a more healthy experience for all of us.
Resources Mentioned:
https://www.chronicle.com/article/Why-Is-Zoom-So-Exhausting-/248619?cid=wcontentgrid_hp_1b
UPDATED WITH CORRECT AUDIO!
We're joined this week by seasoned remote workers JT Peifer of Student Financial Services and Jessica Rafter from the FST project to talk not just about working remotely, but further, working remotely during a pandemic. JT and Jessica talk about how the unique challenges and rewards of telecommuting change shape during a crisis situation, the natural tension between work and home life, and how we can all "human" (yes, we're using it as a verb now) a little better during this time of upheaval.
Resources Mentioned:
Ed Hess: https://ideas.darden.virginia.edu/leading-virtually-is-emotional NYT article: https://www.nytimes.com/2020/03/19/smarter-living/coronavirus-emotional-support.html https://remoteyear.com/blog/top-8-remote-work-tips https://time.com/5801725/work-from-home-remote-tips/
As we work remotely during the Coronavirus crisis, our communication channels have changed but best practices still apply. It's more important than ever to be intentional about your communication. Check out this episode of Finance Matters for some guidance on sending emails that don't get ignored, connecting with colleagues when you aren't physically together, and more!
Resources Mentioned:
http://uvafinance.blogspot.com/2020/03/communication-best-practices-during-our.html
http://blog.japanesecreations.com/no-sew-face-mask-with-handkerchief-and-hair-tie
For most of us, working remotely due to COVID-19 related restrictions has been an adjustment, to say the least. Not only are we coping with a new way of getting things done, but also, the complications that come from being in close proximity to our family members and finding new ways of connecting with our colleagues. Today, Patty and Brandi get together (remotely of course) to discuss ways to navigate this new world we're working in -- from engaging with your team members to working with Zoom and Office 365.
Resources Mentioned:
Marcus Buckingham's post: https://www.marcusbuckingham.com/rwtb/if-you-lead/
FOC's Telecommuting guidelines: https://foc.virginia.edu/telecommuting-resources
Communication Best Practices: https://communityhub.virginia.edu/community/uva-finance-transformation
After studying the behavior of thousands of children and adolescents, researcher Carol S. Dweck noticed that some children seemed eager to learn and grow, while some seemed more satisfied with the status quo, fearing failure. Dweck's resulting work introduced the "growth mindset," describing those individuals who view talent and natural ability as only the starting point that can be built upon through dedication and hard work. Whether we have a growth mindset or a fixed mindset affects how we deal with change, with failure, and with opportunity, whether that is in our work lives, raising children, or in our relationships. Listen in as Patty and Brandi discuss the basics of Dweck's theory and how we can develop a mindset that enables us to grow.
Resources mentioned:
Learn more about Carol Dweck: https://www.ted.com/speakers/carol_dweck
25 ways to develop a growth mindset: https://www.opencolleges.edu.au/informed/features/develop-a-growth-mindset/
Is there a voice in your head telling you that you don't know what you're doing at work? That you're not qualified for the job you have? If you've ever been riddled with doubt about your ability to fulfill a role (whether it's work, family, or anything else), then you've experienced Impostor Syndrome. This detrimental thought pattern affects up to 70% of us at one time or another. Tune in to our conversation with Michelle Braden, President and CEO of MSBCoach, for more on how to identify damaging self-doubt and how to manage it.
Resources Mentioned:
Dr. Valerie Young, leading researcher on Imposter Syndrome: https://impostorsyndrome.com/
"Own the Room" by Amy Jen Sue and Muriel Maignan Wilkins: https://www.amazon.com/Own-Room-Discover-Signature-Leadership/dp/1422183939
"The 8th Habit" by Stephen R. Covey: https://www.amazon.com/8th-Habit-Effectiveness-Greatness/dp/B0006J23YQ/ref=sr_1_1?crid=1UYM3C41V765K&keywords=the+eight+habit&qid=1581092641&s=books&sprefix=The+Eigth+hab%2Cstripbooks%2C137&sr=1-1
More about Michelle and MSBCoach: https://msbcoach.com/michelle-braden
The 5 Types of Imposter Syndrom: https://www.themuse.com/advice/5-different-types-of-imposter-syndrome-and-5-ways-to-battle-each-one
Join Patty, Brandi, and their guests Sarah Doran and Danielle Hancock as we discuss the importance of prioritizing workplace culture. In this episode, we talk about what culture is and how to create a positive workplace culture. The benefits of participating in creating a healthy culture are great for the organization and for employees as individuals.
Tune in for a great discussion!
This episode of Finance Matters is about something that doesn't actually exist. That's right -- multitasking is a myth! So what are we talking about the whole episode long? How trying to multitask affects our productivity, our creativity, and our enjoyment of life (hint: it's not good), as well as what to do instead of multitasking.
If you've ever answered emails during a meeting, you need to listen in. If you've never checked emails in a meeting . . . be honest with yourself; you have.
Resources Mentioned:
Gobble Gobble! In this pod, we identify the things that make us most thankful at work. Taking a moment to identify what you appreciate is a great exercise to boost your sense of well-being -- listen in and take a moment for gratitude!
Resources Mentioned:
Start with Why Podcast
Brene Brown Call to Courage Podcast
The Importance of Resilience Podcast
Bridging the Generation Gap Podcast
A Re-Introduction to FEAP Podcast
Aaaand we're back! After a few months' hiatus, Patty and Brandi are back in the podcast saddle with special guest Lisa Harris of UVA HR's Talent Development team. In this episode, they discuss Bill George's book, "True North: Discover Your Authentic Leadership." We all have an internal compass, and when it's followed closely, we can become authentic, outstanding leaders. If you've wondered what "leadership style" might suit you best, whether you're in a managerial role or not, check out this episode (and the book!). Self-discovery, no matter where you are in life, is the first and best step on a path to a meaningful and fulfilling experience.
Resources Mentioned:
https://www.billgeorge.org/true-north/
https://hr.virginia.edu/career-development/talent-development
Aaaand we're back! After a brief hiatus, Patty and Brandi get together to discuss Simon Sinek's popular book Start With Why. Hopefully, we all know what we do for a living, but have you give much thought to why you do what you do? Tuning in with your WHY can help you prioritize, make better decisions, and generally have a happier, more productive career.
Resources Mentioned:
Start W/Why Shortened Ted Talk on YouTube (5 min)
Start W/Why Longer Ted Talk on YouTube (18 min)
The Golden Circle
More about Simon Sinek on his website
Coaching involves teaching people and helping them to grow. It's different than managing, mentoring, or problem-solving, and it's a leadership style that can change your relationships and your organization. In this episode of Finance Matters, co-host Patty Marbury and Erika Priddy of Finance Outreach and Compliance talk about Coaching, which is an area of their expertise. Learn what coaching is, and how some simple coaching questions can change the way you interact with colleagues, supervisees, and even family.
Resources Mentioned
The Coaching Habit, by Michael Bungay Stanier
Contact Patty and Erika via FOC
UVAForward
Vulnerability isn't about winning and it's not about losing -- it's about having the courage to show up even when you can't control the outcome. On this episode, Brandi and Patty are joined by Angela Knobloch and Erika Priddy to discuss Brene Brown's Netflix special "The Call To Courage." Forbes Magazine recommends viewing Brown's special "immediately." Whether you have tuned in or if you're just interested in what all the fuss is about, we hope you'll join us to glean some important concepts that can improve your life.
Resources Mentioned:
Transcript of "Call to Courage"
The Man in the Arena, T. Roosevelt
Brene Brown's website
Check out Brene on YouTube
We've got two very different guests joining us on today's episode to talk about productivity and workflow: Jessica Rafter, who works remotely managing our online community, and Mara Hilliar, Executive Assistant to the VP of Finance. Together we work through strategies we've adopted to keep ourselves organized and productive: what's worked, modifications we've made, and ideas we'd like to try. The key thing we've learned? Experiment with different strategies until you find something that feels comfortable! There are lots of ideas in this pod, and we hope some of them will work for you!
Resources Mentioned:
Jessica's Previous Pod on Collaboration Fatigue
Our Previous Pod on Organizational Tips
Getting Things Done - David Allen
Trello.com
Brandi and Patty welcome Theran Fisher back to the podcast, this time to discuss Chip and Dan Heath's immensely useful book "Switch." As a part of his role with UVA's Talent Development department, Theran has used "Switch" to help many professionals understand how to understand and motivate themselves and their teams during times of change. Get on your elephant and listen in!
Resources Mentioned:
UVA Talent Development
Heath Brothers resources on Switch (and their other books, too!)
Power of Habit Podcast
Theran's previous pods:
Self Awareness and Self- Leadership
Self-Awareness and Work Relationships
On this edition of Finance Matters, we welcome Lisa Harris, Senior Learning & Development Consultant with UVA's Talent Development Department, back. This time, we're talking about resilience: what it is, why it matters, and how we can cultivate it in ourselves and our teams. We cover a lot of ground in 35 minutes: "embracing the suck," mindfulness, and jello shots. Tune in and learn the power of bouncing back!
Resources Mentioned:
UVA's FEAP Program
UVA Talent Development
Hunting the Good Stuff
Embracing the Suck
Lisa's previous pod: Bridging the Generation Gap in the Workforce
Patty and Brandi are joined in this episode by Angela Knobloch from UVA's Organizational Excellence Department. Beyond her depth of training and breadth of experience in change management and continuous improvement, Angela just gets the human side of change. Join us for a lively, interesting discussion of the particularities of practicing change in the academic environment.
Resources Mentioned:
Organizational Excellence at UVA
More about Angela / Contact
What is Lean Six Sigma?
What is DMAIC?
We're back for part two of our two-part series on Jeffrey M. Hiatt's book "The Employee's Guide to Surviving Change." This pod focuses on the ADKAR method, and how we can assess where we are in the process: Awareness, Desire, Knowledge, Ability, and Reinforcement. ADKAR is a practical framework for working through change yourself and helping your team to navigate it.
Resources Mentioned:
The Employee's Guide to Surviving Change
Information and resources on the ProSci ADKAR model
Applying ADKAR
Coming to you from Patty's dining room table, it's part one of a series on Jeffrey M. Hiatt's book The Employees Survival Guide to Change. The book is a short, pithy read with lots of great insight into change and change theory. We'll walk you through the book's practical suggestions for succeeding in times of change. Thanks to our special guests Thor and Mickey Marbury for the cuddles as we recorded ;)
Patty and Brandi are joined by guest host Chris Doran to discuss Charles Duhigg's groundbreaking book Power of Habit. Do you have habits you want to break? Or do you want to start a new, healthy habit? If so, check out this discussion -- Duhigg outlines a practical framework for understanding your habits and changing them.
Resources Mentioned:
Power of Habit
Charles Duhigg TED Talk (this has the cookie story in it!)
Power of Habit summary -- See especially the Chapter 1 section on the Habit Loop
Nudge, by Richard Thaylor
The Wellness Wheel
Coursera: The Science of Wellbeing
Excuse the ambient noise -- we recorded this episode live from EACUBO in Boston! Tune in for tips on how to use your yearly performance evaluation time most effectively.
Part two of our two-part series on Self-Awareness, with guest Theran Fisher. Join Patty and Brandi as they discuss with Theran self-awareness' role in the workplace. You'll learn how who you are impacts how you work with others, the pitfalls of lack of self-awareness in the workplace, and how to better work with people who aren't self-aware.
Resources Mentioned:
True North by Bill George
Emotional Intelligence by Daniel Goleman
Disc Assessment
Meyers-Briggs
Talent Management Site
Emotional Intelligence Class from Talent Development
What does it really mean to be self-aware? Do you know why you behave/respond the way you do? Understanding your thoughts, feelings, and values can make you more effective as a leader and a colleague, and in life in general. Join Patty and Brandi for part one of a two-part discussion featuring Theran Fisher of UVA's Talent Management department.
Resources Mentioned:
True North by Bill George
Emotional Intelligence by Daniel Goleman
Disc Assessment
Meyers-Briggs
Talent Management Site
Emotional Intelligence Class from Talent Development
It's yearly performance rating time here in UVAFinance. Whether you're a manager or not, you'll find this content interesting as you get ready for performance reviews. Patty and Brandi discuss what to keep in mind when evaluating team members, and how to avoid common rater biases. It's a must-listen for this time of year (and good to bookmark for mid-year reviews!).
Resources Mentioned:
Swot Analysis
Welcome to the last installment of our series of Stephen M.R. Covey's Speed of Trust. In this episode, we cover the fourth and fifth waves: Market and Societal Trust. Tune in and learn more about these waves, and also how to inspire trust in others.
Resources Mentioned:
Smart Trust Matrix- See an image here: http://blog.ashtonbusiness.com/2016/07/to-trust-or-not-to-trust.html
"Fish discover water last" in French? Le poisson découvre de l'eau dernière. :)
Wave 3 - Organizational Trust: The principle of alignment
In this pod, we deal with establishing trust with internal stakeholders. If you don't have the level of trust and high-trust dividends you want in your organization, it's time to look at the principle of alignment. Join Patty and Brandi for the fourth pod in the Speed of Trust series and learn more about the paradigms affecting cultural trust.
Resources Mentioned:
The 13 Behaviors of High-Trust Leaders Mini Session, From Franklin Covey
The Third Wave — Organizational Trust The Principle of Alignment
All organizations are perfectly aligned to get the results they get. – Arthur W. Jones
Truly, symbols are powerful. They carry disproportionate value. They always override rhetoric. They communicate paradigms far more clearly than words. And they do so with geometric influence. (240)
THE 7 LOW-TRUST ORGANIZATIONAL TAXES
…a redundancy tax is paid in excessive organizational hierarchy, layers of management, and overlapping structures all designed to ensure control. For the most part, it grows out of the paradigm that unless people are tightly supervised, they can’t be trusted. And it is very costly. (250)
Low trust breeds bureaucracy, and bureaucracy breeds low trust. In low-trust organizations, bureaucracy is everywhere. (251)
…in many ways, “politics” is an antonym for trust. (251)
Disengagement is what happens when people continue to work at a company, but have effectively quit (commonly referred to as “quit and stay”). They put in what effort they must to get their paycheck and not get fired, but they’re not giving their talent, creativity, energy, or passion. (251)
I’m not talking about the desirable turnover of nonperformers, but the undesirable turnover of performers. (251)
On average, it costs companies one and half to two times the annual salary to replace an exiting worker. (252)
Churn is the turnover of stakeholders other than employees. (253)
My sister told me about a restaurant she went to recently where she asked the waiter what he recommended from the menu. The waiter’s response? “I recommend going to another restaurant.” (253)
…employees tend to treat customers the way they’re treated by management. (253)
THE 7 HIGH-TRUST ORGANIZATIONAL DIVIDENDS
Increased Value
Accelerated Growth
Enhanced Innovation
Improved Collaboration
Different than the traditional approaches of coordination and cooperation, real collaboration creates the key opportunity model of today’s world. (256)
Stronger Partnering
Better Execution
It is better to have grade-B strategy and grade-A execution than the other way around. (257)
Nothing is as fast as the speed of trust. Nothing is as profitable as the economics of trust. Nothing is as relevant as the pervasive impact of trust. (258)
The ability to establish, grow, extend, and restore trust truly is the key leadership competency of the new global economy. (258)
Wave 2 - Relationship Trust and the 13 Behaviors of high-trust leaders
Relationship trust is all about consistent behavior. In today's episode, Patty and Brandi delve further into Covey's book The Speed of Trust, discussing the universal principles that govern trusting relationships. The 13 behaviors will significantly enhance your ability to establish trust in personal and professional relationships.
Resources Mentioned:
The 13 Behaviors of High-Trust Leaders Mini Session, from Franklin Covey
Wave 1 – Self-trust and the 4 Cores of Credibility
In this pod, Patty and Brandi delve into Stephen M.R. Covey's Speed of Trust, tackling the topic of Self-Trust. Self-Trust is the First Wave of Trust, and deals with the confidence we have in ourselves, in our own ability to set and achieve goals, keep commitments, and "walk our talk." Listen in to learn more about self-trust and the four cores: integrity and intent (part of character), and capabilities and results (part of competence).
Questions to ask yourself:
About Integrity:
Do I genuinely try to be honest in all of my interactions
Do I typically "walk my talk?"
Am I clear on my values and am I comfortable standing up for them?
Am I open to the possibility of learning new truths that may cause me to rethink or redefine my values?
Am I able to consistently make and keep commitments to myself?
About Intent:
How often do I discount or "tax" what someone says because I'm suspicious about their intent?
What kind of tax is my organization paying because employees don't trust management's intent?
What kind of tax are we paying as a team because we are suspicious of one another's motives?
What kind of tax am I paying because people question my intent?
What can I do to improve and better communicate my intent?
About Capabilities
What capabilities do I have that make me credible and that inspire the trust and confidence of others?
What experience have I had/not had in developing capabilities that affects the confidence I have in myself?
What impact are factors such as technology and globalization having on the relevance of my current capabilities?
What is my attitude and approach toward improving my current capabilities and gaining new ones?
About Results
What kind of results am I currently producing? Do these results increase or diminish my personal credibility?
If I were considering hiring someone, to what extent would that person's track record or current performance influence my decision?
How good is my own track record? How likely would someone be to hire me based on it?
How good am i at identifying desired results and executing effectively to accomplish those results? Does my performance inspire confidence and trust?
"Trust" sounds like a soft concept, but it's the one thing that can have the biggest impact on our personal and professional lives. In this pod, Patty and Brandi kick off a series focusing on Stephen M.R. Covey's bestselling book The Speed of Trust. Listen in to learn the measurable results you can expect to see in your relationships and business when you start focusing on trust.
Resources Mentioned:
The Speed of Trust (book): https://www.amazon.com/SPEED-Trust-Thing-Changes-Everything-ebook/dp/B000MGATWG
https://www.speedoftrust.com/
Lisa Harris, Senior Learning and Development Consultant with UVA's Talent Development unit, joins Patty and Brandi to talk about how members of our multigenerational workforce can learn from one another and find common ground and strength in their differences. Soon we'll have five generations in our workplace -- now is the time to embrace age diversity!
Resources Mentioned:
A breakdown of generations in the workplace:
https://www.lindseypollak.com/different-generations-workplace-definitive-guide/
http://www.wmfc.org/uploads/GenerationalDifferencesChart.pdf
http://www.pewresearch.org/fact-tank/2018/03/16/how-millennials-compare-with-their-grandparents/#!17
Talent Development at UVA, "Bridging the Generation Gap" classes: https://leadershipexcellence.virginia.edu/classes/academic
Lynda.com (search for generation gap or multigenerational workforce -- here's one to start with: https://www.lynda.com/Career-Development-tutorials/Communicate-bridge-generation-gap/510309/579749-4.html )
More info on multigenerational workforce issues: https://www.shrm.org/resourcesandtools/tools-and-samples/exreq/pages/details.aspx?erid=892
Generation Z: The Largest Percentage of Population
https://workdesign.com/2017/10/generation-z-the-largest-percentage-of-population/
8 Key Differences between Gen Z and Millennials
https://www.huffingtonpost.com/george-beall/8-key-differences-between_b_12814200.html
The Secret to Effectively Managing Different Generations (it’s not what you think)
https://www.monster.com/career-advice/article/manage-different-generations-work
The Millennial Generation: A Demographic Bridge to America’s Diverse Future
https://www.brookings.edu/wp-content/uploads/2018/01/2018-01-30_metro_themillennialgeneration_bill-frey_presentation.pdf
What Defines Your Generation
https://www.youtube.com/watch?v=9RqZQ_XOMbI
Four Generations in the Workplace. What’s that Like?
https://www.youtube.com/watch?v=Dg99LxpLKkU
Change is necessary if we want to grow and improve, but what do you do when those changes are coming too fast and too many at once? On this episode of Finance Matters, Patty and Brandi talk with Mary Brackett, Senior Associate with Organizational Excellence at the University of Virginia about the topic of change fatigue. Listen in for tips on how to deal with the burnout that can come from lots of change and some insight on how organizations can make change easier for everyone involved.
Resources Mentioned:
Prosci (lots of great change management content): https://www.prosci.com/
Organizational Excellence: https://organizationalexcellence.virginia.edu/
As 2018 winds down and 2019 looms, you might be beginning to think about your resolutions, and/or how you'll change the way you organize your life for better productivity and less stress. On today's episode, we have some tips you should consider for getting more organized or at least finding some organizational strategies to try.
This is part one of at least a two-part series. For part two, we invite listeners to submit their own organizational strategies, methods that have worked for you, and books/frameworks that you have tried.
Send your feedback to bv8h@virginia.edu or pam5w@virginia.edu.
You can also tweet us at @UVA_Finance
Resources Mentioned:
https://bulletjournal.com/pages/book
https://officedynamics.com/9-ways-to-improve-your-organization-skills/
https://gettingthingsdone.com/getting-things-done-the-art-of-stress-free-productivity/
https://zenhabits.net/27-great-tips-to-keep-your-life-organized/
We blame the sugar high for this one. Listen in for a short and lighthearted episode focusing on the professional and life lessons we can learn from Halloween candy. It's a little silly and a little serious. Boo!
For our Millenial audience members, here are the old school commercials we reference:
Reeses: https://www.youtube.com/watch?v=dkCl_MHg0qw
Tootsie Pop: https://www.youtube.com/watch?v=2IA5Cv_5-g8
Snickers: https://www.youtube.com/watch?v=orGV2XK0bAo
Dairy Queen: https://www.youtube.com/watch?v=CutPaY2ZTlA
Lynne Schwar joins Patty and Brandi on this episode to talk about failure. Sounds like a dismal topic, right? Nope! Managed correctly, failure is the secret to success. Listen in to hear more about learning from failure and recovering after failures. #FAILUP!
Resources Mentioned:
https://www.wanderlustworker.com/the-importance-of-failure-5-valuable-lessons-from-failing/ https://www.huffingtonpost.com/sean-kim/10-lessons-learned-from-f_b_5105094.html http://stunningmotivation.com/lessons-learn-from-failure/
As a general rule, vulnerability doesn't sound good to us. We'd rather be safe and protected and shielded from harm and criticism. Yet many have pointed out that vulnerability is actually one of the most obvious demonstrations of courage, and is definitely a desirable trait for leaders. Join Patty and Brandi as they talk about vulnerability with guest Sarah Doran.
Resources Mentioned:
Four ways to be a vulnerable leader: https://www.businessnewsdaily.com/10680-unmasking-vulnerabilities-leadership.html
Brene Brown and Vulnerability: https://www.forbes.com/sites/danschawbel/2013/04/21/brene-brown-how-vulnerability-can-make-our-lives-better/#5ae5505d36c7
"The Man in the Arena": http://mentalfloss.com/article/63389/roosevelts-man-arena
The Hubbl story: https://hbr.org/2014/12/what-bosses-gain-by-being-vulnerable
On this episode of Finance Matters, we welcome guests Shannon Wampler and Josh Breeden of UVAFinance, both of whom are experienced members of a variety of cross-functional teams. In this discussion, we share some stories of cross-functional collaboration, some lessons learned, and more than a couple of jokes.
Spoiler alert: if you don't want to know what happens at the end of "A Star is Born," don't listen!
Resources Mentioned:
https://blog.kainexus.com/employee-engagement/cross-functional-collaboration/cross-functional-teams/11-reasons
https://www.kainexus.com/employee-engagement/cross-functional-collaboration
On this pod, we talk about the very common mistakes managers make, and how to fix them. Patty and Brandi discuss things like focusing on the negative, not giving enough one-on-one time, having an "open door policy," and several other topics that can easily trip up both new and seasoned managers.
Resources mentioned:
https://www.tlnt.com/the-most-common-mistakes-managers-make-and-how-to-fix-them/
https://www.inc.com/marcel-schwantes/8-mistakes-managers-make-according-to-their-employees.html
In this episode, Patty and Brandi discuss the challenges to both giving and receiving feedback, whether you're a supervisor, a colleague, or just a friend. It's important that both positive and constructive feedback be given promptly, specifically, and kindly. In this session, we cover tips for overcoming the barriers that keep us from giving the most helpful feedback and from receiving feedback in a constructive way.
Resources mentioned:
The One Minute Manager: https://www.kenblanchard.com/Store/The-New-One-Minute-Manager
Classes from Talent Development at UVA: https://leadershipexcellence.virginia.edu/classes/academic
On this pod, we welcome Judy DiVita, Interim Senior Director of Finance & Administration for UVAFinance and continuous improvement guru, to talk about how a mindset of continuous improvement can help us all to get more out of our work and enjoy it while we're at it.
Judy welcomes questions and comments: JMD4NB@virginia.edu
Office 365
Trello
To learn more, check out foc.virginia.edu for programming on Lean
A common-sense explanation of continuous improvement: https://jamesclear.com/continuous-improvement
Our guest for this two-part episode of Finance Matters is Valencia Harvey, Assistant Director of the Virginia College Advising Corps and member of the HoosBrave team. You may have gotten to know Valencia as a UVAForward presenter; in this pod, we continue our conversation about Brave Space: a framework that allows us to have the courage to be challenged, to explore the uncomfortable, and to stretch, make mistakes, and learn from one another's differences. Part two of two.
Resources Mentioned:
Brene Brown's video on sympathy vs. empathy: https://www.youtube.com/watch?v=1Evwgu369Jw
Kimberle Crenshaw on intersectionality: https://www.ted.com/talks/kimberle_crenshaw_the_urgency_of_intersectionality What is racial battle fatigue? Waking Up White by Debby Irving What is covering?
Deloitte study on covering: https://www.lcldnet.org/media/uploads/resource/Uncovering_Talent_Deloitte.pdf
Brave Space Guidelines: http://ccc.ucsd.edu/_files/brave-space-guidelines.pdf
About Hoos Brave:
Hoos Brave? is designed to help all participants think more deeply with more courage about our individual role in current state of discourse about race and difference. “HoosBrave,” a crew of volunteers at UVA, has been developing and conducting interactive workshops at UVA for faculty, staff and students. The free workshops have been offered since 2012 through the Center for Leadership Excellence. HoosBrave is both an intentionally diverse team and a philosophy that has adopted “brave space” rather than “safe space” as our working approach.
To contact Valencia about HoosBrave: vh4z@virginia.edu
Our guest for this two-part episode of Finance Matters is Valencia Harvey, Assistant Director of the Virginia College Advising Corps and member of the HoosBrave team. You may have gotten to know Valencia as a UVAForward presenter; in this pod, she talks with Patty and Brandi about the concept of Brave Space: a framework that allows us to have the courage to be challenged, to explore the uncomfortable, and to stretch, make mistakes, and learn from one another's differences. Resources Mentioned: Arao & Clemons' work on Safe Space vs. Brave Space: https://sty.presswarehouse.com/sites/stylus/resrcs/chapters/1579229743_otherchap.pdf What is privilege? What is a microagression? What is code-switching? Brave Space Guidelines: http://ccc.ucsd.edu/_files/brave-space-guidelines.pdf About Hoos Brave: Hoos Brave? is designed to help all participants think more deeply with more courage about our individual role in the current state of discourse about race and difference. “HoosBrave,” a crew of volunteers at UVA, has been developing and conducting interactive workshops at UVA for faculty, staff and students. The free workshops have been offered since 2012 through the Center for Leadership Excellence. HoosBrave is both an intentionally diverse team and a philosophy that has adopted “brave space” rather than “safe space” as our working approach.
We're transforming our approach to learning in UVAFinance, with the aim of making sure learners are able to apply the concepts and skills they learn in a useful way that drives business outcomes. It's all about results, and establishing a culture that supports the learning process. Whether you work at UVA or not, check out today's pod for a discussion of how to get more from training, whether it's online, in person, or sought individually.
Resources Mentioned:
The 6D's of Breakthrough Learning: http://the6ds.com/wp-content/uploads/2017/03/Introduction-to-the-6Ds-3.0.pdf
Finance Outreach and Compliance Site: http://foc.virginia.edu/
FOC's curated Lynda.com content: http://foc.virginia.edu/lyndacom
Email Finance Outreach and Compliance: finance-outreach@virginia.edu
www.uvafinance.blogspot.com
http://uvafinance.blogspot.com/2018/09/transforming-our-approach-to-learning.html
Every great organization encourages teamwork and collaboration, and for good reason: the rewards in productivity and morale are great. As workplaces become more and more collaborative, though, there's something we should watch out for: collaboration fatigue. Did you know that 20 - 35 % of all value-added collaboration comes from just 3-5 % of employees? That can put some employees on the path to burnout while leaving a significant portion of the workforce untapped. Patty and Brandi discuss this topic with guest Jessica Rafter, UBI Community Manager.
Resources mentioned:
https://hbr.org/2016/01/collaborative-overload
https://www.wsj.com/articles/you-could-be-too-much-of-a-team-player-1532352464?mod=hp_lead_pos10
https://www.robcross.org/collaborative-overload/
https://www.linkedin.com/in/crossrob/
We're taking Finance Matters on the road today to the Contemplative Sciences Center, where we visit with Executive Director David Germano. Our conversation this week is about contemplation: how to pause, reflect, and stay fully aware in the hectic lives we lead. If you're interested in building resilience, responding better to change, and generally flourishing, please take a listen! Visit the Contemplative Sciences Center website to learn more. Learn more about David Germano: https://www.uvacontemplation.org/content/david-germano
It's not really possible to separate our work life and our home life -- our lives are busy, complex, stressful . . . and impossible to compartmentalize. In part three of our three-part series with experts from FEAP, Mary Sherman talks us through how to achieve better work/life integration, and thus have a more harmonious, purposeful life. Resources mentioned:
FEAP Website: https://www.medicalcenter.virginia.edu/feap Resources on Positive Psychology: https://www.medicalcenter.virginia.edu/feap/counseling-services/positive-psychology Character.org Free Meyers-Briggs Personality Type Indicator: https://psychcentral.com/quizzes/personality/start.php Free DISC Personality Quiz: https://www.123test.com/disc-personality-test/
Individuals with a higher level of mindfulness have greater resilience, which increases their life satisfaction. Well, that sounds great, doesn't it? But how do we become more mindful, and thereby more resilient? Anna Delong is our guest on part two of a three-part series exploring FEAP, the services offered by its experts, and the very practical steps we can all take to become more whole and healthy. Resources mentioned: FEAP Website: https://www.medicalcenter.virginia.edu/feap Resources for Mindfulness: https://www.medicalcenter.virginia.edu/feap/counseling-services/mindfulness UVA Mindfulness Center: https://med.virginia.edu/mindfulness-center/
You've heard of the Faculty and Employee Assistance Program (FEAP) and you may even think you know what they do. On today's pod, we visit with Brenda Wilson, FEAP's Director, and she shares information about the program that might surprise you, and also shares why you might seek them out during times of organizational change. Part one of a three-part series with FEAP experts. Resources mentioned: FEAP Website: https://www.medicalcenter.virginia.edu/feap
Being an introvert doesn't mean you're shy or socially anxious; it just means you're different from extroverts, in ways that can make you a uniquely good manager. In a society that sometimes makes much of the extroverted among us, the thoughts in today's podcast are for those of you who are managers or are on teams managed by managers with introverted qualities. Our guest today is Kelly Hochstetler, Director of Finance Outreach and Compliance, self-identified introvert, and fantastic boss (and no, we're not just saying that because she's our boss).
Resources mentioned:
https://www.ted.com/talks/susan_cain_the_power_of_introverts
https://www.amazon.com/Quiet-Power-Introverts-World-Talking/dp/0307352153
How do you know if you're an introvert or an extrovert? https://www.psychologytoday.com/us/tests/personality/extroversion-introversion-test
https://www.123test.com/disc-personality-test/
https://psychcentral.com/quizzes/personality/start.php
If you put your goals together at the beginning of the year and then forgot about them, you'll want to check out today's podcast for some helpful tips on how to not only make the current mid-year review season more useful to you, but also, for some tips on how to use the goals/review process to your professional benefit going forward.
Resources Mentioned:
http://leadershipexcellence.virginia.edu/classes
Book Club: http://uvafinance.blogspot.com/2018/06/uvafinance-book-club-news.html
foc.virginia.edu
We've talked a lot about change on Finance Matters -- today we take on the very personal reasons that we as individuals often resist change. It's good to be able to identify the reasons why you resist change, especially since there are steps you can take to address those reasons!
On today's pod, Lean Experts Jack Jensen and Danielle Hancock join us for a lively discussion of Lean Concepts. If you think that sounds boring, think again -- Lean is a common sense, all-access way for us to make our work lives better and more productive.
Resources:
Lynda.com: http://foc.virginia.edu/lyndacom (lots of great Lean Content!)
Lean Fluency Class: http://uvafinance.blogspot.com/2018/05/register-now-for-lean-fluency.html
Patty and Brandi welcome Thomas Kim and Erika Priddy, two of the planning masterminds behind UVAForward. Thomas and Erika talk about what they've learned about the appetite for professional development content and the immense pool of talent here at UVA. They share what they've learned and what might be in store for future conferences.
Learn more about UVAForward: forward.virginia.edu, or check out the UVAFinance Blog: http://uvafinance.blogspot.com/2018/06/uvaforward-2018-virtual-recap.html
Shout out to the 2018 UVAForward Planning Team: Kirby Armentrout, Mary Brackett, Matthew Darring, Tonia Duncan-Rivers, Thomas Kim, Jasmin Perez, and Erika Priddy
Interested in helping out with forward next year? Email Erika Priddy!
Here at UVA, we don't suffer from lack of opportunities to learn new things. We can take advantage of courses in professional and personal development, and we often must learn new computer programs or business approaches to be successful in our work. With so much learning available and/or necessary, it can be hard to prioritize it and manage it within our already busy schedules. In this pod, Patty and Brandi welcome Linda Leshowitz from Finance Outreach & Compliance, for a conversation about how to manage so much learning in so little time.
Resources:
www.foc.virginia.edu
http://leadershipexcellence.virginia.edu/classes
The topic of today's pod is Confidence. Some people seem to have it, all of us want it. Patty and Brandi talk about six steps to becoming a more confident leader.
Read Patty's blog post about this: http://uvafinance.blogspot.com/2018/06/6-ways-to-build-your-confidence-as.html
Talent Development site: http://leadershipexcellence.virginia.edu/classes
Search for personal and professional development content on Lynda.com: http://foc.virginia.edu/lyndacom
It's time for another UVAFinance Book Club selection. We're tackling "Who Moved My Cheese?" by Spencer Johnson. Get the book here.
Read more about UVAFinance Book Club There's still one more chance to talk with the group about the book: join us June 19!
It's time to talk about the actual conversation (finally, after all that prep and soul-searching!). In this podcast, Patty walks us through how to keep your thoughts straight and get the best results during a high-stakes conversation.
Resources mentioned:
Center for Leadership Excellence Classes: http://leadershipexcellence.virginia.edu/classes
A summary of Crucial Conversations Concepts from the book: http://www.wikisummaries.org/wiki/Crucial_Conversations:_Tools_for_Talking_When_Stakes_are_High
Get the book: https://www.amazon.com/Crucial-Conversations-Tools-Talking-Stakes-ebook/dp/B000OV1BNA
In situations where emotions are high and there's a lot on the line, the only thing you can control is yourself. That's why it's so important to do some introspection before you actually have a crucial conversation. On this episode of Finance Matters, Patty and Brandi walk through a common example of how easy it is to mistake feelings for facts.
The conversation about Crucial Conversations continues -- on this pod, Patty and Brandi delve into how to identify crucial conversations and how to prepare for them.
On today's pod, Patty and Brandi introduce Crucial Conversations. Both a book and a framework, the ideas in Crucial Conversations can help you handle disagreements and high-stakes communication at work and in your home life.
Mentioned in this pod:
Crucial Conversations
The Center for Leadership Excellence
Patty and Brandi talk about the inaugural book choice for the UVAFinance book club. Incoming UVA President James Ryan's book has some practical implications for all of our lives, both professional and personal, and how the questions Ryan identifies can be helpful during times of change.
In today's episode, Patty and Brandi talk about common challenges that face managers everywhere. Don't suffer in silence with questions, worries, and frustrations: there are resources close by to help, and you're not alone!