The CVO's Podcast: Recent Episodes
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The College of Veterinarians of Ontario protects the public's right to safe, competent and ethical veterinary care. Tune in to the College’s podcasts!
Join us for another installment of Elevating the Veterinary Team, where Dr. Steven Roche talks to Dr. Lance Males, of Temiskaming Veterinary Services, about his experiences growing his rural northern practice. Lance is a graduate of the Ontario Veterinary College, a professor of veterinary science at Northern College since 2004, and a member of the ProVet Alliance.
Some highlights of this Conversation:
- 00:00 Introduction to Elevating the Veterinary Team
- 00:38 Meet Dr. Lance Males: Transforming a Rural Practice
- 02:26 Team-Based Care: A Collaborative Approach
- 03:11 Pro Vet Alliance: Sharing Knowledge and Resources
- 06:02 Innovative Training and Mentorship Programs
- 12:13 Challenges and Solutions in Rural Veterinary Practice
- 29:12 Pilot Projects and Future Directions
- 42:47 Conclusion and Final Thoughts
In this episode, Dr. Steven Roche talks to Dr. David Bessler (founder of the Veterinary Emergency Group (VEG)) about the priorities and vision that sets VEG apart from other consolidated or corporate veterinary hospitals.
Some highlights in this conversation:
- 00:00 Introduction to Elevating the Veterinary Team
- 00:30 Meet Dr. David Bessler and VEG
- 02:24 The Importance of Team-Based Care
- 02:55 Enhancing Client and Patient Experience
- 10:45 Creating a Rewarding Work Environment
- 22:43 Innovative Approaches and Challenges
- 30:00 Future Directions and Expansion
- 37:25 Conclusion and Final Thoughts
Learn more about the Ontario Collaborative for Well-being in Veterinary Medicine, its mandate, and TeamCheck, the awareness campaign focused on the theme of prevention.
Shilo Tooze, Deputy Registrar at the College of Veterinarians of Ontario, moderates the session with guests: Terra Shastri, Chief Experience Officer (Ontario Veterinary Medical Association), Andria Jones, Professor, Department of Population Medicine (Ontario Veterinary College), Shana Westrop, Member Services & Communications Coordinator (Ontario Association of Veterinary Technicians), Kim Lambert, Associate Registrar, Regulatory Programs (College of Veterinarians of Ontario).
In this episode, Dr. Steven Roche and Dr. Mike Pownall (co-founder of McKee-Pownall Equine Services) as they explore some of the unique features of equine medicine and innovative ways to improve employee retention and quality of life for staff.
Some highlights in this conversation:
- 00:00 Introduction to Elevating the Veterinary Team
- 00:40 Meet Dr. Mike Pownall
- 01:40 Dr. Pownall's Journey in Veterinary Medicine
- 04:09 Building a Team-Based Practice
- 08:11 Core Values and Culture at McKee-Pownall Equine Services
- 14:13 Innovative Approaches and Future Challenges
- 24:51 Supporting Mental Health and Employee Well-being
- 29:48 Final Thoughts and Takeaways
- 33:56 Conclusion and Acknowledgements
Join Dr. Steven Roche and Dr. Enid Stiles (Owner of Sherwood Park Animal Hospital) as they discuss the keys to staff retention and buy-in, the benefits of leveraging technology in clinic workflows, and the importance of having a team-based approach to human resources.
Some highlights in this conversation:
- 00:00 Introduction to Elevating the Veterinary Team
- 01:39 Meet Dr. Enid Stiles: A Journey in Veterinary Medicine
- 04:40 Defining Team-Based Care in Veterinary Practice
- 07:21 Implementing Trust and Communication in the Clinic
- 10:21 Adapting to Change: Technology and COVID-19
- 22:37 AI and Future Innovations in Veterinary Care
- 28:08 Leadership and Team Dynamics
- 36:05 Final Thoughts and Advice for Veterinary Teams
- 38:32 Conclusion and Acknowledgements
Join Dr. Steven Roche as he discusses how the nature of team-based care is shifting in the veterinary profession with Jan Robinson (Registrar & CEO of the CVO), Dr. Jeff Wichtel (Dean of OVC), and John Stevens (CEO of the OVMA). Is the adoption of a team-based approach to medicine the key to future-proofing the profession? What defines team-based care?
Some highlights in this conversation:
- 00:00 Introduction to the Evolving Veterinary Profession
- 00:51 Meet Your Host: Dr. Steven Roche
- 01:24 Series Overview and Collaborators
- 02:34 Discussion with Veterinary Leaders
- 08:42 Defining Team-Based Veterinary Healthcare
- 12:31 Current Status and Barriers to Change
- 19:09 Legislative Changes and Future Opportunities
- 22:14 Innovative Approaches in Veterinary Teams
- 25:38 Conclusion and Final Thoughts
Veterinary teams have an important role in One Health – learn more through our new podcast! College Registrar and Chief Executive Officer Jan Robinson is joined by John Stevens, Chief Executive Officer of the Ontario Veterinary Medical Association and Kristina Cooper, Provincial Manager of the Ontario Association of Veterinary Technicians Public Health Rabies Response Program.
The episode highlights the vital role of veterinary teams in promoting One Health, with a focus on the new One Health Promotional Kit and the August One Health Champion contest. Tune in to learn more about how you can become a One Health champion and win three sets of scrubs valued up to $500. Entries are being accepted until August 29, 2024. So don’t delay!
The podcast also provides an introduction to a new information sheet that supports farm families in their conversations with their family physicians.
Visit https://www.cvo.org/about/strategic-plan/one-health/one-health-promotional-kit/one-health-champion-contest for contest details and to learn more.
College President Dr. Wade Wright and Dr. Jason Coe, PhD, Professor in the Department of Population Medicine at the Ontario Veterinary College, chat about Spectrum of Care in veterinary practice. The episode provides valuable insights into the evolving concept of Spectrum of Care and its potential impact on veterinary practice, and how it can be used to support client communication. Dr. Wright and Coe also discuss connections to professional well-being and explore the misconception of gold standard care in the profession. Don’t miss this informative podcast, which is the first in a series on Spectrum of Care.
Visit the CVO website to view our Position Statement: Balancing Available Health Care Options and Client Access to Veterinary Care to learn more.
In this episode of our Practice Advise series, Dr. Kim Lambert, Associate Registrar of Quality Practice and Dr. Susan Sabatini, one of the College's practice advisors, answer some questions we frequently get asked about medical records. Get answers to questions like "are veterinarians required to provide an owner with their animal’s medical record when asked?"
The practice advisory service is available to anyone seeking information related to the regulations, policy and expectations associated with the practice of veterinary medicine in Ontario.
In this episode of our Practice Advise series, Dr. Kim Lambert, Associate Registrar of Quality Practice and Dr. Susan Sabatini, one of the College's practice advisors, answer some questions we frequently get asked about prescribing and dispensing. Get answers to questions like "can a veterinarian prescribe and dispense an injectable drug to a client to administer to their animal themselves?".
The practice advisory service is available to anyone seeking information related to the regulations, policy and expectations associated with the practice of veterinary medicine in Ontario.
In this episode of our Practice Advise series, Dr. Kim Lambert, Associate Registrar of Quality Practice and Dr. Susan Sabatini, one of the College's practice advisors, answer some questions we frequently get asked about prescribing and dispensing. Get answers to questions like "does a veterinarian have to educate a client about common side effects and proper storage each time a drug is prescribed?"
The practice advisory service is available to anyone seeking information related to the regulations, policy and expectations associated with the practice of veterinary medicine in Ontario.
In this episode of a new Practice Advise series, Dr. Kim Lambert, Associate Registrar of Quality Practice and Dr. Susan Sabatini, one of the College's practice advisors, answer some questions we frequently get asked about prescribing and dispensing. Get answers to questions like "does a veterinarian need to examine an animal at least once a year to prescribe and dispense medications?".
The practice advisory service is available to anyone seeking information related to the regulations, policy and expectations associated with the practice of veterinary medicine in Ontario.
This is the sixth and final episode of the Protecting Animal Welfare in Today's World: Building Unity through Understanding series. In this episode, Jan Robinson, Registrar and CEO of the College, hosts Scott Sylvia, a senior investigator with Provincial Animal Welfare Services and veterinarians Dr. Heather Melinyshyn and Dr. Bruce Robertson to discuss the role of veterinarians as expert witnesses in animal welfare cases and their experiences testifying in these cases.
This is episode five of the Protecting Animal Welfare in Today's World: Building Unity through Understanding series. In this episode, Jan Robinson, Registrar and CEO of the College, hosts Scott Sylvia, a senior investigator with Provincial Animal Welfare Services and veterinarian Dr. Sarah Thompson to discuss the PAWS act and the role of veterinarians and inspectors in the provincial animal welfare services system.
This is episode four of the Protecting Animal Welfare in Today's World: Building Unity through Understanding series. In this episode, Agnes Pawelek from OVMA hosts Scott Sylvia, a senior investigator with Provincial Animal Welfare Services and veterinarians Dr. Amy Bennett and Dr. Albert Wimmers to discuss the differences between neglect and abuse and the ethical challenges that veterinarians face when confronted with such cases.
College Registrar and Chief Executive Officer Jan Robinson is joined by John Stevens, Chief Executive Officer of the Ontario Veterinary Medical Association and Elise Wickett, Executive Director and Registrar of the Ontario Association of Veterinary Technicians, to discuss the progress towards the modernization of the regulation of the veterinary profession in Ontario.
Modernization of the Veterinarian's Act is an extensive undertaking. The provincial government is currently holding a broad consultation and, in the coming weeks, will be releasing a discussion paper and detailed Consultation.
To learn about the proposed changes to the regulatory framework for veterinary professionals and how you can share your feedback, please visit the Consultation or the College website.
This is episode three of the Protecting Animal Welfare in Today's World: Building Unity through Understanding series. In this second part of a two-part session, Dr. Kim Lambert, Dr. Shane Bateman, and Dr. Lee Niel continue their discussion on the One Welfare movement and the veterinarian's role. Please visit the One Welfare resource page to find the resources discussed in this episode.
This is episode two of the Protecting Animal Welfare in Today's World: Building Unity through Understanding series. In this first part of a two-part session, Dr. Kim Lambert, Associate Registrar of Quality Practice, hosts Dr. Shane Bateman and Dr. Lee Niel from the Ontario Veterinary College to discuss the One Welfare movement.
This is episode one of a new animal welfare podcast series sponsored by CVO and the Ontario Veterinary Medical Association (OVMA) called Protecting Animal Welfare in Today's World: Building Unity through Understanding. This first episode focuses on current animal welfare research and is hosted by the College's Associate Registrar of Quality Practice, Dr. Kim Lambert, with guests Dr. Lauren Van Patter and Dr. Lee Niel from the Ontario Veterinary College.
The College's Associate Registrar in Quality Practice, Dr. Kim Lambert, is joined by guests Sarah Kirby, Senior Policy & Projects Specialist, and Dr. Susan Sabatini, Practice Advisor for a discussion on the College's policy documents.
Policy documents help the public and the profession understand the expectations contained in the Veterinarians Act. Through the podcast, they discuss various types of policy documents and how veterinarians and their teams can make use of them in their practice.
Helpful Links:
- Professional Practice Standards and College Policy
- Practice Advisory Service
Dr. Kim Lambert, Associate Registrar - Quality Practice, and Dr. Patricia Alderson, Chair of the Quality Assurance Committee, discuss new initiatives in quality assurance. Tune in for an overview of the Peer Advisory Conversation, the Peer Review of Medical Records and the Ethics Resource Hub. Learn more about the College's resources which support professionalism in Ontario's licensed veterinarians.
Helpful Links:
- Peer Advisory Conversation
- Peer Review of Medical Records
- Ethics Resource Hub
This podcast provides an update on the ongoing work to modernize the oversight of the veterinary profession in Ontario. Jan Robinson, Registrar and Chief Executive Officer with the College of Veterinarians of Ontario, is joined by College President Dr. Tyrrel de Langley; Ontario Association of Veterinary Technicians President Kirsti Clarida; and OAVT Executive Director and Registrar Elise Wickett.
College Registrar and CEO Jan Robinson is joined by College President Dr. Tyrrel de Langley and Vice-President Dr. Lorie Gold to discuss Strategy 2023 and the College's revised animal welfare agenda.
Helpful links:
- Strategy 2023
- Animal Welfare Agenda
College Registrar and CEO Jan Robinson moderates a panel discussion looking at the potential of precision medicine. Precision medicine is an emerging term linking data, lifestyle and environment to decisions related to animal care and treatment. Participating in the podcast are veterinarians Dr. Theresa Bernardo, Dr. Barr Hadar, and Dr. David Kelton. Tune in to learn more about the application of precision medicine in research and clinical practice.
Dr. Kim Lambert, Associate Registrar - Quality Practice, and Dr. Shannah Kavonic, College Council member and locum veterinarian, discuss engagement as veterinary professionals and reflect on their responsibilities to the profession and society.
Message from Susan Warren, President of the College of Veterinarians of Ontario: As veterinary professionals, we need to make use of our skills and knowledge and apply our best judgment as we determine the veterinary services that we can reasonably and safely provide during this public health emergency.
Dr. Kim Lambert, Associate Registrar - Quality Practice, and Emily Ewles, Principal Quality Assurance and Improvement, discuss the new learning modules available through the College of Veterinarians of Ontario. These resources are available for use by veterinarians and their team members to improve communications skills on key topics in veterinary medicine.
Helpful Links:
Learning Modules
Continuing Professional Development
Dr. Kim Lambert, Associate Registrar - Quality Practice, and Dr. Sarah Thompson, Chair of the College's Quality Assurance Committee, discuss recent changes to the Peer Review of Medical Records program. The program is one of the tools to assist veterinarians in meeting the standards for medical record-keeping.
Helpful Links:
Medical Records Review and Assessment
Shilo Tooze, Associate Registrar, Licensure, at the College of Veterinarians of Ontario, is joined by Jan Robinson, Registrar and Chief Executive Officer at the CVO for a discussion on effective profession-based regulation. Tune in for an overview on regulatory effectiveness and the College's continuing work in being effective in achieving its mandate.
Helpful Links:
Regulatory Effectiveness - Position Statement
Jan Robinson, Register and CEO, and Dr. Lambert provide an overview of the College’s popular Practice Advisory Service. Tune in to learn about the information that is available to assist the public and veterinarians in understanding College expectations. The service is free and confidential.
Helpful Links:
Contact the College's Practice Advisory Service
Review the questions that the College frequently receives through the practice advisory service
Dr. Kim Lambert, Associate Registrar - Quality Practice, and Dr. Susan Sabatini, Practice Advisor, discuss the College of Veterinarians of Ontario’s new standards which concern veterinary obligations related to drugs. Council recently approved four new policy documents which cover prescribing, dispensing, extra-label drug use and compounding. These documents, along with their accompanying guides, outline the expectations to veterinarians and the public in this important area of veterinary medicine.
Helpful Links:
Prescribing a Drug - Professional Practice Standard and Guide
Dispensing a Drug - Professional Practice Standard and Guide
Use of Compounded Drugs in Veterinary Practice - Professional Practice Standard and Guide
Extra-Label Drug Use - Professional Practice Standard and Guide
Shilo Tooze, Associate Registrar, Licensure, at the College of Veterinarians of Ontario, is joined by Dr. Gwen Jeun, President of the Ontario Veterinary Medical Assocation, and Harwinder Ahluwalia, of Shepell, to discuss resources that are available to support veterinarians in managing their health and well-being.
Helpful Links:
Professionals Health Program
OVMA - Member Assistance Program
College Registrar and Chief Executive Officer Jan Robinson shares information on the work of the Ontario Veterinary Leadership Collaborative on Antimicrobial Resistance and the College’s commitment to supporting veterinarians in responding to this public health crisis.
Helpful Links:
College resources on Antimicrobial Stewardship
The College of Veterinarians of Ontario and the Ontario Association of Veterinary Technicians have presented the provincial government with 19 proposed recommendations for modernizing the Veterinarians Act. Jan Robinson, Registrar and Chief Executive Officer with the College; Dr. Steven Jacobs, President of the College; and Registered Veterinary Technician Damon Thompson, President of the OAVT, discuss the recommendations and the ongoing work to modernize the legislation.
Helpful Links:
Achieving a Modern Approach to the Regulation of Veterinary Medicine in Ontario
Summary Report on the Final Legislative Reform Consultation
Submission to the Minister of Agriculture, Food and Rural Affairs
Animal welfare, inclusive of harm reduction and the relief of suffering, is central to the practice of veterinary medicine. As part of Strategy 2020, the College Council has set an ambitious three-year animal welfare agenda. College Registrar and CEO Jan Robinson is joined by Vice-President Dr. Patricia Lechten to discuss this agenda and veterinarians' commitment to animal welfare.
Helpful Links:
Animal Welfare Agenda: https://cvo.org/About-CVO/CVO-Priorities/Animal-Welfare-Agenda-2017-2020.aspx
Associate Registrar, Quality Practice, Dr. Kim Lambert, and Principal, Accreditation Aneeta Bharij discuss the facility accreditation process and the new proposed model for accreditation. Veterinarians in Ontario must practise from an accredited veterinary facility which ensures all veterinary facilities provide a professional environment and contain the essential equipment required for patient care. Veterinary facilities are inspected for specific equipment requirements; proper patient records; safe drug storage; a medical reference library; and orderly and sanitary premises.
Helpful Links:
https://cvo.org/For-the-Public/Accreditation.aspx
Proposed Facility Accreditation Model: https://cvo.org/CVO/media/College-of-Veterinarians-of-Ontario/Public%20Consultations/ProposedFacilityAccreditationModel.pdf?ext=.pdf
Join College Registrar and CEO, Jan Robinson as she shares information on how veterinary medicine supports disease prevention and public health. Jan is joined by special guest Dr. Melanie Barham from the Ontario Animal Health Network (OAHN)! Veterinarians play an integral role in public health and in the future of global health. Veterinarians across Ontario share information on diseases through OAHN. Tune in to this fascinating conversation about current trends linking veterinary medicine and public health.
Helpful Links
OAHN One Health What is One Health? One Health Reference Materials Your Veterinarian Your Health
Serving on Council is an opportunity to play a leadership role in veterinary regulation. Tune in to this podcast to learn more about the role, the responsibilities and the rewards of serving on Council. College Registrar and CEO Jan Robinson sat down to chat with Dr. Elizabeth Saul, who is currently completing a six year term. Dr. Saul discusses the highlights of her experience and shares her thoughts for those who may be seeking election in the future. This podcast will take you behind the scenes to learn about serving the veterinary profession in Ontario from the Council table!
Tune in to the College’s podcast which presents the proposal for bringing a modern approach to the Veterinarians Act! Join College Registrar and CEO, Jan Robinson and College Council President, Dr. Marc Marin as they explain several of the key points to the legislative reform consultation. They discuss proposed concepts including redefining the scope of practice of veterinary medicine, acknowledging the value in animal owners’ direct access to certain health care activities, increasing the information on the Public Register, and introducing a mandatory quality assurance program for veterinarians. Review the information and make time to visit the College’s website to provide feedback on this significant consultation which is open until October 20, 2017.
Veterinarians are expected to maintain professionalism in all aspects their practices, including the advertising and marketing of the business and its services. In serving the public interest, the College, like other regulated professions, ensures that the public is protected from false, misleading or deceptive information in marketing by its licensed members. The College also ensures that marketing by veterinarians is consistent with the duties, integrity, and dignity of the profession. Associate Registrar, Licensure, Shilo Tooze and Practice Advisor, Dr. Susan Sabatini, review what you need to know with regards to advertising and professionalism in veterinary advertising!
Helpful College Links:
Professionalism in Advertising
FAQ's - Professionalism in Advertising
Guidance on the Use of Social Media
Testimonials
Professional Practice Standard: Advertising
Join College Registrar and CEO, Jan Robinson and College Practice Advisor, Dr. Susan Sabatini to learn about veterinarians’ responsibilities regarding controlled substances. For more information, please visit the College’s website.
Useful Resources:
Veterinary Prescribing and Dispensing
Who is in control of your controlled substances?
Tips for Conducting a Weekly Audit of Controlled Drugs at your Facility
Patch-for-Patch Fentanyl Fact sheet
Join Jan Robinson, Registrar and Chief Executive Officer and Dr. Kim Lambert, Associate Registrar, Quality Practice, both from the College of Veterinarians of Ontario, as they discuss the pilot phase of the College’s Peer Advisory Conversation. The Peer Advisory Conversation provides a positive learning experience for veterinarians. Through conversation, veterinarians will find support in their efforts to deliver quality care and service. Listen to the podcast to learn more about how the specific Peer Advisory Conversation tools support the veterinary profession in continuous quality improvement. Further information is available on the College’s website for more information: cvo.org/PAC
Jan Robinson, Registrar and Chief Executive Officer at the College of Veterinarians of Ontario, and Elise Wickett, RVT and Past President of the Ontario Association of Veterinary Technicians, explain the key features of the proposed scope of practice model for the veterinary profession in Ontario. The proposed model includes a new definition of veterinary medicine; a list of authorized activities; title protection for both veterinarians and veterinary technicians; a list of exemptions; and a risk of harm clause. Consultation on the model is open until May 12, 2017.