ACUMA On The Go: Recent Episodes
Tracy Ashfield
Tune in to ACUMA On The Go as we discuss key mortgage industry trends and best practices with credit union and industry professionals.
Many housing story lines tied to US home prices are making comparisons to the Great Financial Crisis. Median home prices are ~50% greater than the peak pre-crisis! Median home sales price growth is faster than the years leading up to 2008! While these headlines are factual, they are incomplete and misleading.
Guest speaker: Michael Schmeiser, President and CEO Arch Mortgage Insurance Company
Niche products can be a great way to reach more members, create differentiators all why using your portfolio capacity wisely. We’ll talk about the how’s and why’s to getting started.
Guest: Chris Perry, Vice President and National Credit Union Manager, MGIC
COVID has caused major disruptions in the world. Everyone has needed to keep an open mind and creatively pivot to move forward. In this episode, CU Members’ SVP Steve Hewins discusses possible disruption opportunities that he has found across the mortgage process and what to do to maximize the occasion.
Guest: Steve Hewins, Senior Vice President, CU Members Mortgage.
Why is branding so important and what can you do to promote your credit union’s brand? With the average member/consumer attention span at about 8 seconds, branding is more important than ever. Learn background on the “why” and pick up tips on the “what” to make your branding more effective and bring you more mortgage business.
Guest: Terri Miracle, Marketing Manager, myCUmortgage
This episode explores how a product and pricing engine can improve member retention and enhance a credit union’s profitability.
Guests
Mike Vough, Director Black Knight
John Dumonsau, Sales Solutions Specialist –Product and Pricing Engine, Black Knight.
Credit Union members are loyal – and CUs work very hard to keep those relationships strong and personal. But with so many options in today’s competitive home financing market, the uncomfortable truth is that most members go elsewhere for their mortgages. This is not a new dynamic by any means, but the solutions for bringing members further into your portfolio are both new and powerful.
Learn how credit unions are taking a bite out of the mortgage market share by using optimized technology to provide members – and new prospects – with the best possible home-buying or refinancing experience.
Black Knight Presenter
Sean Dugan, Senior Managing Director, Origination Technologies Sales, Black Knight
Sean Dugan leads a team of professionals responsible for expanding Black Knight mid-tier client base with technology solutions that enable them to realize greater efficiencies, drive improved financial performance, and better manage operational risk.
Podcast Description: BCU has given back more than $5 million to its home-buying and selling members through the HomeAdvantage® program. They also just became the first CU to give back more than $1 million in a single year. Hear how BCU has continued to thrive and serve members throughout a global pandemic.
Description: More than 4 million U.S. homeowners needed mortgage assistance during this last year. Many are recovering but not everyone will. Join Lori Pinto, Executive Director of CU Servnet, as we explore how you can help your members and why it is critical that communication be at the center of providing support. We'll also learn Lori's insights into what to expect in the remaining months of this year.
Learn how artificial intelligence, APIs and digital solutions can keep credit unions competitive while delivering a outstanding member experience.
Lenders need to prepare themselves for mortgage lending in a fully digital world to remain relevant.
The way we deliver loans, business intelligence and marketing automation have converged more rapidly than ever before, particularly in the era of COVID.
Much of the focus this year has been on origination but that doesn’t make a great servicing experience any less important.
Regardless of what is going on in the world, the synergy between sales and marketing teams is critical to customer engagement and service.
In today’s dynamic and ever changing world, staying on top of regulatory issues and market changes can be challenging. Listen and learn what nationally focused governmental experts are keeping their eyes on for credit unions and the mortgage industry.
During these busy times it is easy for originators to neglect building relationships and disengage from outreach activities. Growing business for tomorrow’s purchase market is essential.
Today, Artificial Intelligence and Machine Learning acting on very large datasets have made it possible to upgrade the traditional methods for home price indices.
Recent changes in the market and the expansion of options have affected the way Credit Unions treat valuations.
We’re talking about how tricky credit reporting has become in light of the CARES Act and what credit unions need to know to make sure they don’t misstep.
Jonas Moe, Ellie Mae’s senior vice president of Marketing, and Bruce Dickinson, First Tech Federal Credit Union’s senior vice president of Mortgage Lending talk about credit union industry trends, leveraging technology to meet changing demands, and how to plan for tomorrow while succeeding today.
The pandemic has changed a lot but not down payment assistance offerings. Since down payment remains one of the largest barriers to homeownership we’ll give you an update on how these valuable programs can help your members.
Gain key mortgage insights critical for today’s credit union! Leverage actionable, industry-leading data resources to improve market share and membership penetration and implement successful mortgage lending strategiesGuest speaker: Cheri Brooks, Sales Solutions Specialist at Optimal Blue
Are you still using spreadsheets to manage your pipeline and rate locks? Could you be leaving money on the table? Discover how automation can help you compete more effectively, better serve members, and lower costs.Guest speaker: Bob Brandt, Vice President of Marketing and Strategic Alliances at Optimal Blue.
ACUMA has always brought our members great education and networking at our events, and we are committed to continuing that mission. As part of that commitment, we’re excited to introduce the ACUMA On The Go podcast channel.In this episode, ACUMA President Tracy Ashfield, outlines how the channel will benefit you and your credit union by bringing you relevant and timely topics through discussions with industry experts and key players.ACUMA has always been a resource for you to learn from (and share ideas with) other credit unions and we look forward to bringing you information on the mortgage banking industry, key trends and best practices.