What's the Kerfuffle?: Recent Episodes
Kerfuffle
Bringing the best and worst from the property industry around the world (and Wales ). David Mintz & Simon Whale laugh in the face of ratings and tweak the nipples of critical acclaim to deliver the show they and no one else wanted. Sworn enemies of the Estate Agents podcast.
The only two people in the industry not on holiday this week, Simon Whale and David Mintz, look at the latest industry press, news both fake and genuine as we ask the question 'Should agents wear body cams?' . Also covered: Phil Spencer's Parents, Nathan Emerson, Propertymark, A levels, GCSE's, Rishi Sunak, Is there such a thing as a low value course? The panacea of proptech innovation and integration, Market sentiment, using Dataloft Inform to create dynamic video updates and much much more.
Recorded live at the Propertymark One conference, Kerfuffle Podcast's David Mintz caught up with just some of the attendees and exhibitors to find out what they thought of Propertymark's flagship conference at Wembley Arena. Insight, tips, analysis and giggles provided by Matt Baldock, Simon Gates, Neil Baldock, Heather Staff, Matt Lee, Megan Eighteen, Chris Watkin, Richard Price, Mitch Handley, Glynn Trott, Sally Lawson, Heather Foster, Ben Stokes, Chris England, Bernadette Sheridan, Simon Whale, Maxine Fothergill, Richard Webb, Jonathan Stein, Ben Beadle, Sian Hemming Metcalfe and Maria Leivars.
In this special edition of the Kerfuffle Podcast we look at the current Propertymark elections and catch up with Vice Presidential candidate, Megan Eighteen a Propertymark regional executive and operations director of award winning agents Location Location.
In this live episode of the podcast we tackle the Boomin story and discuss whether or not they could have done something different. We also talk about the fantastic work that Agents Together have done and are continuing to do. We talk about industry redundancies, how estate agency owners are planning the next few months ahead. A much more lively debate that we first anticipated with plenty of guest contributions from Tom Mcgee, Sarah Edmundson, Megan Eighteen, Matt Baldock, Kristjan Byfield, Graham Wilson, Stephen Brown, Chris Watkin and more.
To find out more about the work that Agents Together do and how you can get involved please visit https://www.agentstogether.co.uk
Kerfuffle Key Influencers Podcast - Peter Lawrence
Peter Lawrence tells us why it is family first and why you should be seen, be bold and be brave. We also talk about mindset, self belief & how Peter uses sports psychology in his mix of performance management and vision.
Kerfuffle Key Influencers - Matt Lee & Chris England
On this short podcast the Property Video Solutions dynamic duo give some pearls of wisdom that have been gathered over their vast experience helping agents to develop their brands and get their message out on video. There are some great nuggets here including how to define your company's mission and ethos. A must listen.
Kerfuffle Key Influencer Podcast - Paul Long
A well respected agent and Facebook marketing guru, Paul Long has developed a loyal following of clients and is seen as a voice of authority around Estate Agency marketing and knowing how to reach your audience. In this podcast Paul tells you how to listen to you clients, why you need to stop selling and start helping, being a client's agent for life and who inspires Paul today in estate agency.
Kerfuffle Key Influencer Podcast - Megan Eighteen - Haslams
Covering everything from women in property to depoliticising the housing crisis, Megan tells us what she would change in the lettings industry and talks about resourcefulness and having the flexibility to cover several disciplines. We also find out why kindness isn't a weakness in business.
Kerfuffle Key Influencer Podcast - Michael Day - Integra Property Services
With an impressive 45 year resume, there is much to learn from our conversation with Michael focussing on personal development and better collaboration within the property industry.
Kerfuffle Key Influencer Series - Belvoir's David Newton
What would a successful property franchise operator recommend you to think about when scaling your business? What are his tips to any agent looking to grow their business? Are HIPS going to make a comeback?
Defy all the rules - Amy Shields - Key Influencer Podcast
Listen to Amy Shield's Kerfuffle Key Influencer interview here and why she proudly wears her Defy All The Rules tattoo, conformity and pushing the boundaries. What's you mental bank account balance?
The award winning David Mintz and Jerry Lyons are back with a podcast that takes a closer look at the type of things that agents could be doing to continue to be a central, force for good in their communities. How do you choose a charity of the year? How can your agency involve your clients in community causes and fundraising effectively?
Something for the weekend returns with the King of Content Jerry Lyons, how do agents cover tumultuous events in our political and news cycle.
The State of It: The State of the Private Rented Sector with the NRLA's Ben Beadle
We talk to the NRLA's Ben Beadle to find out what is really going on in the world of politics and the private rented sector?
Something for the weekend - a new weekly podcast* series with Jerry Lyons of Estate Agent Content that will air every Friday at 12.30pm - a content and communications podcast for property industry professionals.
*Warning: Listening to this podcast may seriously improve your PR & client communications
Our annual post awards interview with the best estate agent in the UK -
2 time winners of the EA MASTERS best overall agent JDG
We caught up with property industry legend Maxine Fothergill who talks all things property, career, life and of Propertymark of course. A powerhouse of energy and activity, Maxine has never let anything get in her way. A superb interview and a wealth of industry knowledge. There is even a hearfelt message to the next Prime Minister, which you don't get any many other Podcasts. Don't miss this!
WMD - Simon Whale, David Mintz and Richard Durrant talk all things Kerfuffle. Join us as we talk about how we are helping agents, what difference Proptech solutions are making and what the best agents are doing to win in today's market.
Covering the latest in news, market sentiment, best practice and everything else property market related - Whale and Mintz bring you the Kerfuffle Podcast.
The Kerfuffle Podcast 8am Monday Live! Our favourite property industry podcast is back with your hosts Simon Whale and David Mintz covering the latest in news, property and politics.
A classic episode from back in the good old days with our friend Tom McGee of Your Move Estate Agents Mary Ashton, Denton - Manchester
Quick nuggets of inspiration from the recent ICG meet up. Jo Dickens and Mike Dawson answer David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. James Routledge of Global4 answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Suzanna Mavity of Acaboom answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Steve Rad of Inventory Base answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Steve Meade of Crux Careers answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Stell Nicol of the Street Group answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Simon Whale founder of Kerfuffle answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Say Vivekanantham of Homey answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Richard Megson of ASAP answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Peter Knight of The Property Academy answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Paul Conway of Yuno answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Bradley Kieser of SMS Speedway answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Ian Stratford of The Land & New Homes Network answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Ben Sellers of Starberry answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Neil Cobbald of Payprop answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Nathan Penn of Focal Agent answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Matt Gilpin of Sprift answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Jo Tatum of Moneypenny answers David Mintz's questions.
Quick nuggets of inspiration from the recent ICG meet up. Iain White, founder of the ICG and Crux Careers answers David Mintz's questions.
David Mintz and Simon Whale talk to Calmony CEO Glyn Trott about the results of their recent client accounting survey and the shocking results. Are we sleepwalking into a client accounting crisis in the UK property industry? Find out here!
David Mintz and Simon Whale talk to Calmony CEO Glyn Trott about the results of their recent client accounting survey and the shocking results. Are we sleepwalking into a client accounting crisis in the UK property industry? Find out here!
David Mintz and Simon Whale talk to Calmony CEO Glyn Trott about the results of their recent client accounting survey and the shocking results. Are we sleepwalking into a client accounting crisis in the UK property industry? Find out here!
Simon Whale talks to Ian Preston of Preston Baker Estate Agents. What is the secret behind their growth, at this award winning agency. What does success look like and what does it take to achieve it? Find out here.
Zoe Bywater, a well known industry name, has taken a step back from agency but is still looking to help other agency owners with how own unique perspective on operations, management and growth. Find out more about OMG Mentoring here.
Simon Whale and David Mintz are joined by none other that the Property Academy's very own Mr. Peter Knight. The legendary gentleman of the property industry talks to us about what the best agents are doing with their time during lockdown, planning for the future, training, getting your message right, hitting the pause button, Josh Phegan, CX 4.0 (not the deadly nerve agent is sounds like), surviving Corona, Rightmove, the Property Academy and gives you his tips for making the best of a bad situation. Also features a random clip of some irate lady which we threw in as a treat, right at the end.
Simon Whale & David Mintz are joined by Glyn Trott of agentOS. Simon neglects to tell David that he has coffee on the end of his nose for way too long and we talk about the House Party App, Zoom shares, video conferencing, the latest news in the housing market, Spicehaart staff layoffs, The Cream Club that was, Ros Renshaw of Property Industry Eye, Glyn Trott's tips for isolation and a new book that agentOS has sent out to their clients with fantastic advice, exercising in captivity, Cross Training and much much more.
Simon Whale & eventually David Mintz are joined by the prolific video and content marketing superstar Christopher Watkin. We talk furloughing, hats, content marketing, why Chris has over 1200 videos on YouTube, throwing a party for your town, becoming the town's digital mayor, Chris gives his tips for surviving the Covid Crisis and what agents should be doing to support their local communities, mental health, resilience, soul searching, why the Kerfuffle Podcast is the greatest podcast ever and much, much more....
Simon Whale & David Mintz are joined by Ryan Woolfenden and George O'Sullivan of Leader Fox estate agents in Poole. We get a unique perspective from both MD and Negotiator on emergency measures and changes faced by Estate Agents since the pandemic hit the shores of the UK. We also talk about the HMRC, Reapit, Furloughing (again), Rightmove (again), Portalgeddon, Supplier culture and attitudes, Homesearch, Sam Hunter, Zoom, Calendly and David wears his tin foil hat and treats everyone to another look at those important charts he made about suppressing the self pleasure curves. All this and much, much more on the nation's favourite Property Podcast with a sense of humour. Stay At Home, Listen to the Podcast, Save Lives.
Simon Whale & David Mintz are joined by Fine & Country award winning agent Jonathan Handford (who chose the name for this week's episode all by himself). Don't let the highbrow title of this week's episode fool you - it is packed with useful goodies that any agent can use to improve their mindset, attitude and productivity. We look at what the Aussies have learned from the UK property industry's reaction to Covid, and what we can learn from the Aussies. We talk about Social Media Marketing Versus Portal Dominance and why the ground is shaking beneath the feet of the giants. Also covered Sean Newman, positivity, maintaining a premium fee level, a new innovation coming to the PropTech sphere that will help hold transactions together and move them along more seamlessly, improving your viewing to sale ratio, and much much more...
Simon Whale & David Mintz are joined by Ian Preston of award winning estate agents Preston Baker. Ian gives us his views about the challenges facing Estate Agents right now, negotiating with landlords, suppliers. We also talk about the importance of keeping in touch with your team during this difficult time and being ready to come out with the energy to be hitting sixes when lockdown ends. We also talk about cash flow, financial services, Prop Tech, Rightmove (again) and much, much more.
Simon Whale eventually presses the record button, joined as ever by David Mintz in the co-presenter jump seat and their guest the Video Star Oliver Press of Oliver James Estate Agents introducing his latest Proptech venture VLOJ or Vlogs By Oliver James. We talk about Rightmove (again!), Sam Ashdown (allegedly), Darren "Butcher" Beckett, Social Distancing, Pushy Vendors, Community Engagement, Using Video to your advantage and a great offer for Kerfuffle Members. Kick start your week and enhance your life. Stay home, Save Lives, Stay Kerfuffled.
In today's episode the golden crowned God of hair Simon Whale is joined by the font of all irrelevant knowledge, David Mintz where they discuss an eclectic range of topics including Zoom Funerals, Middle East Burial rituals, Boris Johnson, Twitter Trolls and Vitriol, Kooks, Xenophobia, 5G conspiracy theories, Corona, Cognitive Dissonance, Paul Long and Facebook advertising optimisation, Turkmenistan, Sam Ashdown's response to the "viewing" and Facebook furore, what makes a good estate agency trainer, Stephen Brown, mentors, accountability partners, supplier negotiation, The ESTAS, Sanjfest, Sanjay Ghandi's sharing of international portal stats and much, much more.
Simon Whale & David Mintz talk to Sam Ashdown of Ashdown Jones Estate Agents in the Lake District but crucially talk about THAT controversial viewing that Sam carried out after Corona Virus Lockdown. Would she do it again? Was it reasonable? Did she take every precaution? We find out this and more whilst also talking all things agency, marketing and values. In the interests of serious and balanced journalism, Mintz & Whale believe everyone should get to answer their accusers. Can you afford not to listen? Stay Safe, Stay Healthy and for the love of all things dear and holy, Stay The F£*k At Home.
Simon Whale and David Mintz present your favourite property podcast where we almost went live for a few beautiful seconds of technological awesomeness. Guest on our show today is Kristjan Byfield of Base Property, The Depository who updates us on the collective Agents Here To Help initiative that recently launched. We talk portals, social media, staff engagement, the new generation of Proptech, Proptech ROI, Virtual Tours and a host of live content on a range of property topics by the industry's most dedicated agents and suppliers.. and much, much more!
Recorded last year, in peak Lockdown, pre- Location, Location, Location, Location, Thetford, the time the boys from the EA Podcast came to play. Is there any value in this episode or is it just an excuse for banter? You decide!
When two property podcasts come head to head in this special live episode where anything can and does happen. Simon Whale and David Mintz are joined by Stephen Brown, Luke St Clair and Andy Overman of rival podcast the EA Podcast. Lots of property tips, wisdom, laughs, reflections, learnings, yearnings and much much more...
In this episode Simon Whale & David Mintz talk to Property Public Relations and content marketing expert Jerry Lyons of the Estate Agents Content Club. We also cover the heroes and the zeroes of the property industry, the PR Blunders and the PR Wonders, we talk scandal, controversy, meme culture, Gerald Ratner, Rightmove, Sam Ashdown, Drivers and Norris, Oliver James, Jonathan Handford, Positive News and much much more. Help, Hope & Happiness to stay on message.
Simon Whale & David Mintz are joined by John Paul of Castledene. JP takes us through his origins story, from cage fighter to industry guru, mentor and all round lettings aficionado. We also talk about JP becoming a tory, PropertyMark, ARLA, David Cox, processes, supplier management, staff culture & ethos, management structures, LHA, politics, political favours, John Paul's lockdown tip and much, much, more.
The Premiere of the Season 3 kicking it all off with Sarah-Jane Taylor (she prefers S.J.) operations manager of mighty Yorkshire Estate Agency powerhouse Preston Baker. We cover the news and On The Market's attempt at quantitive easing, we discuss whether Homesearch is the great white hope or the great white hype. S.J. also talks to us about what it takes to keep company culture and staff morale on top form, training, management structures, working from home, PropTech suppliers and much much more. So Property, So Kerfuffle, So Season 3.
As part of upcoming series of special Australian shows, Simon Whale and David Mintz are joined by Darren Hutchins founder and co-director of one of Australia's fastest growing Real Estate franchise O'Brien Real Estate. Darren talks to us about the evolution and expansion of the business, the differences between the effects of lockdown in Australia and the UK from a property market perspective. We talk about sensitive talks with suppliers, staff renumeration, the franchise model and much, much more. You heard it here first on the podcast that goes half way round the world and back to bring you the very best in Real Estate advice, tips and laughs.
Part 2 of our fabulous Lockdown Lowdown series live from Australia, bringing you the best is Aussie agency. Today we talk to English expat James Trimble who left our blessed isle for the sunshine of Australia. James gives us his perspective on the key differences between the Australian Property market and the UK and practises and we discuss how his experience could inspire UK agents to get their sellers more focussed on a "sale ready" model. All this and the usual Kerfuffle brand of banter that leaves fans begging for more..
Simon Whale and David Mintz are joined by ex-pat Englishman down under Doug Driscoll CEO of Starr Partners a franchise with over 30 offices across Australia. A Liverpool supporter, this enthusiastic Thought Leader shares his perspectives on our strengths in the UK property industry as well as the franchise model, keeping a consistent brand image, philosophy and ethos with over 350 people in a company. A fascinating and refreshing listen/watch with some fantastic advice and views. Tune in now...
On this episode Simon Whale and David Mintz spend some quality time together generally chewing the cud, reviewing the news and talking about Quora. We talk Rightmove, Culture, Suppliers are human too, Referral fees, solicitors, conveyancing and everything else..
Estate Agent trainer Stephen Brown delivers some excellent advice for agents to get them match fit and ready to come at a post-Covid market like a Trump vaccine. It's going to be the best, the biggest, the fastest thing you ever listened to. Like the EA Podcast just with more learnings, plenty of value and added Mintz & Whale.
Simon Whale and David Mintz are joined by Murray Lee King of Golders Green and a stalwart of the property industry for over forty years, currently at the helm of Dreamview Estates. More recently, Murray has been at the forefront of an effort to unite agents in the recent protests and negotiations with the property portals and the main antagonist Rightmove. With Rightmove refusing to break radio silence, have we seen the best that Rightmove has to offer? Will Zoopla step up to the challenge? Are the numbers of agents that have left Rightmove significant enough to bring about any tangible and lasting change? What of the myriad of freemium model portals that have come out of the shadows looking to capitalise on Rightmove’s PR blunders? We catch up with Murray the font of all North London knowledge, who gives us the inside scoop on the impasse reached by the “four horsemen of the portal apocalypse” (copywrite Chris Watkins if he could ever say it!!) A fascinating insight into the inner workings of the NAEA (Property mark), the industry and the portal wars.
Simon Whale and David Mintz are joined by one of the best known faces in Australian Real Estate, Matty Hayson of Cobden Hayson. Matty gives us his views on what it takes to stay ahead of the competition and to deliver a true Million plus dollar sales agent in some of Sydney's most exclusive areas. Learn from the best and tune in today!
In the first episode of Season 4, Simon Whale and David Mintz are joined by ICG supremo Iain White. We talk everything property industry including when Whaley met Whitey, heroes and villains, hopes and dreams, the past and the present. We also talk about portals, Rightmove, Onedome and whether higher fees and vendor paid advertising will become an industry standard. All this as well as all the usual hijinks and mad bantz.
Simon Whale and David Mintz are joined by Aussie super trainer Peter Gilchrist. Featuring colourful language from the start, Peter tells it to us like it is and cuts through to the heart of the issue of what is stop us from achieving more. We also talk about the dynamics of partnerships, staff management, cutting out the bullshit, the mistakes people make when setting goals, getting out of your own way and much, much more. A refreshing take on training, business management and personal achievements.
Part 4 of our Lockdown Lowdown specials sees Simon Whale and David Mintz joined by none other than Australian powerhouse of inspiration (and longtime fan of the show) Mr. Josh Phegan. We talk about routine, maintaining energy and focus, exercise, mini-me Phegan's property roots, where it all began; we also talk wardrobe and functionality, strategy, plans, goals and outstanding customer focus and service. All this and much much more on the only Podcast that wakes up early to bring you the very best in Aussie Inspiration.
The Kerfuffle Podcast - EA Masters 2022 Exclusive with Peter Knight
With Whaley MIA at the Guild Conference this week, David Mintz caught up with Peter Knight and asked the questions we've all been asking ourselves since the news broke that the EA Masters had changed its principle partners from Rightmove to Onthemarket. What does this mean for the judging criteria? Where is the data coming from? What's in store at this year's EA Masters?
Join us as we find out!
Join the The Kerfuffle Podcast for their (almost) Earth Day Special with Jerry Lyons, estate agency content legend.
Propertymark Election Special - we talk to the candidates for the forthcoming ARLA Propertymark election for President Elect. Why should you vote for them and what vision do they have for Propertymark's future? Where do they stand on the key issues effecting our industry and how are they going to help you? Supplier and agents - are we united as one, or is there a divide? Find out here...
Propertymark Election Special - we talk to the candidates for the forthcoming ARLA Propertymark election for President Elect. Why should you vote for them and what vision do they have for Propertymark's future? Where do they stand on the key issues effecting our industry and how are they going to help you?
Propertymark Election Special - we talk to the candidates for the forthcoming ARLA Propertymark election for President Elect. Why should you vote for them and what vision do they have for Propertymark's future? Where do they stand on the key issues effecting our industry and how are they going to help you? Can a Tory politician speak up for the industry to his own government? Does government care? Find out here...
Charlotte Jeffrey-Campbell joins Mintzy and Whaley at the most convenient time on a Friday afternoon(!) to review the week's news and views, as we talk ROPA and why we shouldn't be sat around waiting for it.
So this is how it ends. Simon Whale and David Mintz are joined by Suzanna Mavity of Acaboom, Christian Balshen and Mark Bevan of Van Mildert. We talk Bishops, Gin, Rightmove, Tenant Referencing, Proptech Reps, Selling out, Exit strategies and much much more...
In this week's grand finale of season 1, we talk to Louise Jefferies and Jason Lee of SDL Auctions. We are also joined by Suzanna Mavity of Acaboom. We talk about Mike Tyson, sloths, giraffes, auctions, mansplaining, inclusion, diversity within the estate agency industry, marketing and post valuation follow ups. Is this the end for Mintz & Whale? Will the Kerfuffle Podcast continue? Tune in and find out...
In this episode Simon & David talk to Mark Manning, MD of a 19 branch, award winning, Yorkshire estate agency empire Manning Stainton. We discuss changes and developments in modern agency, best practice, creating a company culture that works, recruiting the right staff, maintaining core values, scaling from a single branch to an expanded network and much, much more. We also review all the latest industry news including cartels, cash for reviews, the Nordic God of Property Krystian Byfield.
In this week's episode we talk to guests Louis Harwood of Tennoc, a Proptech company that facilitating better connectivity between systems and platforms for Estate Agents. We also talk to Peter Lawrence of Lawrence Rand about the massive savings and efficiency delivered by the Kerfuffle White Paper (https://www.kerfuffle.it/images/template/Kerfuffle_A4_White_Paper_Form.pdf) and his views on managing your supplier relationships. Simon & David also talk about the latest property industry...
An extra special Australian episode of the Kerfuffle podcast raising awareness and much needed aid funds for the Australian bush fires campaign 'Agents For Aus' - featuring Tom Panos, Josh Phegan and Sam Hunter! https://www.justgiving.com/fundraising/agentsforaus In this episode Simon & David talk to World class industry trainers Tom Panos & Josh Phegan, about the effects of the fires on their communities, the market and the huge challenges that the Aussie population and agents face over...
In this bumper second episode, cunningly disguised as a Christmas Special, our heroes return from a particularly hard election for Simon. Joined by two guests this week: the fantastic Jerry Lyons of Property PR Expert and the Estate Agent Content Club & a special cameo appearance by a guest from a rival podcast. We talk elections, the Negotiator Awards and Conference, Hair, Content Generation, and good will to all estate agents... Listen Now!
Today the kerfuffle podcast kicks off with David Mintz and Simon Whale hauling Heather Staff of Spectre fame over the coals. We probably took the Bond reference a mite too seriously. Todays show rated at 24% filler, 7% educational, 79% fluff, 7% Diane Abbott…..