Herzog is a leading rail and heavy/highway contractor across North America. This podcast is about the people and their journey to building an elite culture.
Ryan Staples, Project Manager, discusses how collaboration, even when in stressful situations, can lead to successful outcomes.
Jon Collins, Project Manager for National Construction, discusses Embracing Change - Innovating and Executing is of vital importance to showcase Herzog and our Journey to Excellence.
Matt Sweers, Director of Quality National Construction, talks about how getting a better mindset may be uncomfortable at times, embracing the productive discomfort can lead to successful projects.
Josh Short, Director of Strategic Partnerships, talks about Understanding the Customer's Needs and Priorities. How attending the customers meetings, industry events and working with key partners led to Herzog being awarded a new contract.
Nathan Waller, Deputy Project Manager, discusses Know the Work, No Shortcuts, No Exceptions. Being prepared and conducting a briefing that can challenge thinking and inspire engagement can lead to elite outcomes.
Joe Stephens, Vice President of Estimating, discusses Make A Difference. Say what you mean, do what you say, show up and make a difference and how this skill applies at work and in your personal life.
Gordon Morales, Project Manager for National Construction, shares how during a potential tragic event, Stepping Up meant creating a plan and taking action — preparing his team to meet the challenges ahead.
Doug Bourne, General Manager TEXRail, reminds us that Getting Your Mind Right is spelled out in the Culture Playbook. Review this when needed, create a plan and work the process.
Tod Byrd Sr. Director of Commuter/Intercity Rail talks about the challenges of receiving difficult news and how deploying the R Factor Skillset (Press Pause, Get Your Mind Right, and Step Up) can assist us in responding with discipline to achieve the desired outcome.
In this episode, David Lucas, Vice President of Track/Infrastructure Maintenance, shares how making the Journey to Excellence a personal journey first can positively impact your life—and how that personal commitment ultimately shapes our collective professional journey.
Chris Comer discusses the R-Factor Mindset and what gives us the starting point to effectively leverage E+R=O. It starts with understanding we do not control events, but our response is 100% our choice. The deployment of the R-Factor mindset leads us to make disciplined decisions.
Scott Norman, Executive Vice President of Construction, talks about how demistrating compassion is an example of how our teams can deliver an exceptional customer experience.
In this Herzog Fast Track, Warren Hallam, Senior Vice President of Field Operations discusses how his team’s passion for the customer turned a concernded community group in to supporters.
In this Herzog fast track, Troy Elbert, Senior Vice President of Quality Assurance and Rail Detection, discusses how learning to work together, asking for help, and giving help when needed makes us a more effective team.
Craigi Ebersold, Senior Vice President of Pursuits & Development describes how investing the time to listen and communicate aided in developing a structured intern program.
Deron Haptonstall, Vice President of Major Infrastructure, discusses how Power of the Team can have a positive impact on our partners and clients.
George Williams, Senior Vice President of Enterprise Assets, talks about saftey without compromise. If you see something say something. How acting on this belief has the potential to save someones life.
Mickey Tomlin discusses safety without compromise and the need to shut down the work to take a look to identify hazards throughout the day.
August 2024- Ben Christian, President of Energy, reflects on how everyone is a builder of culture. There is no such thing as a culturally neutral attitude or action. What you do (or don't do) inside of your 20 square feet makes a difference.
Derek Bell discusses the courge and confidence to press pause in order to gain clairty and confidence when working on assignments.
February 2024, Ryan Crawford provides insight into the vital role that our Ballast Systems Specialists play in Passion for the Customer.
February 2024, Travis Rollings describes the process of moving millions of dollars of hardware and complex systems in under 48 hours in a recent data center relocation.
February 2024, Dave Friehl shares a story of Power of the Team that illustrates the achievement of truly unparalleled results.
Deron Haptonstall reminds us of how Safety Without Compromise impacts the community we serve.
Bruce Marinchek discusses the impact of the Herzog Culture on a new member of the Estimating Department.
HRSI leaders provide a historical context and understanding of multiple experiences that demonstrate how Passion for the Customer is the foundation for our strong and productive relationships with the Class 1 Railroads.
Shanda Durbin and Heidi Sweeney, from our Human Resources team, share how their team has made strategic changes to internal processes and training to better meet the needs of each operating division.
Chris McArdle recounts a recent event their team faced and the steps they took to Understand the customer's needs and priorities.
Ed Byers reminds us to consider how we can delegate and coach to help support the growth of other members of our team.
Shea Ridge and Daryl Uejo highlight how listening and mentoring is helping their team Make Each Other Better.
Jonathan Sagle shares a recent example of bringing the best version of ourselves everyday.
Brian Hadley reminds us that if we don't know the work, it is our responsibility to Press Pause and find someone to help us know the work.
Brian Hadley shares the importance of Owning Our 20 Square Feet and how we all impact someone.
Gilberto Milgarejo and Jon Schlegel discuss the NFL Draft and how the KC Streetcar team lived the Herzog Culture Playbook.
J.C. Brummond shares how the Herzog Culture Playbook is being noticed by industry leaders.
Jake Herzog explains the 'shoulder in the flywheel' effort that must be taken to fulfill our mission of creating a Perpetual Herzog.
This episode's guests are Doug Borne, GM at TRE; Scott Walker, Deputy Project Manager at Silverline; Jim Hanlon, President of Herzog Technologies; Butch Koch, Director of Signal Maintenance; and Todd Glover, Director of Rail Systems Construction.
This episode features Jerry Scott, SVP of Operations; Ryan Crawford, VP of Ballast Operations and Railcar Leasing; and Alex McClain, VP of marketing (Freight).
This episodes guests are Chris Blewett and Rayanne Robertson. Chris is the Assistant Vice President for Special Projects. RayAnne is the Proposal Manager at HTSI.
This episode's guests are David Lucas, Mike Chavez, and Andy Ahumada, all from Metrolink.
This episode's guests are Travis Rollings, Vice President of System Services, and Jim Hanlon, President of Herzog Technologies.
General Manager of TRE Tod Byrd Sr. and TRE Operations Manager Sran Sriyaranya join the podcast for the first time with David Trichel.
Support Operations Manager Audrey Wiegref joins David Trichel to discuss how her and the support staff apply the standard Power of the Team.
David Trichel sits down with Safety Director Brian Hadley to discuss in detail how the safety standards keep employees out of harm's way.
Herzog CEO Brad Lager sits down with Focus 3 CEO Tim Kight to review Year One of Herzog's Journey to Excellence.
Trent Newton, Safety Director of National Construction, and Chris Comer, Director of Safety Coordination discuss and clarify the behaviors, strategies and objectives that activate our belief in Safety Without Compromise.
Deron Haptonstall joins Ben Christian and David Trichel to discuss his efforts and what's working to communicate the culture to employees, subcontractors, and customers.
Three leaders from Albuquerque, NM—Kevin Merlo, Chris Blewett, and Jacob Van Malden—discuss using the R Factor to navigate some incredibly difficult situations over the past couple of years.
Mickey Tomlin, Nicole English, Scott Walker, and Kacey Layman discuss how they've been using the Culture Playbook with their team and partners.
Glen Dargy and Jim Hanlon from Herzog Technologies talk about how they use the Culture Playbook to lead more effectively.
DJ Stillwell, Ben Christian, and David Trichel talk about finding ways to improve in both his professional and personal life.
Brad Lager, Tim Kight, Ben Christian, and David Trichel review the first few months of training across the organization.
Ryan Van Meter and Shanda Durbin discuss how the Culture Playbook permeates through and beyond the organization.
Max Lafferty and Ben Christian discuss the impact of consistent application of E+R=O in both their professional and personal lives.
Scott Norman and Ryan Van Meter discuss managing their response with the outcome in mind.
Tim Kight has a conversation with Jeff Davison and Eric Bruder about the culture Bill Herzog created and the legacy he left behind.
Brad Lager and Tim Kight discuss the fourth and final belief of Herzog's Culture Playbook—Pursuit of Excellence. The behaviors driven by that belief are 1) Be relentless. Have a "get better mindset." 2) Provide solutions, not excuses. Find a way 3) Embrace change—Innovate and execute. The outcome is we deliver an elite results
Brad Lager and Tim Kight discuss the third belief of Herzog's Culture Playbook—Passion for the Customer. The behaviors driven by that belief are 1) Understand the customer's needs and priorities. 2) Serve the customer or support someone who does. 3) Take responsibility for what you do and how it impacts the customer. The outcome is we deliver an exceptional customer experience.
Brad and Tim discus the second belief, Power of the Team, and what that means at Herzog. If every person acts in alignment with the behavior standards—Bring the best version of you every day; Invest the time to listen and communicate; Ask for help, give help—we make each other better.
Brad and Tim discuss the first belief of Herzog's Culture Playbook—Safety Without Compromise—and the behaviors driven by that belief: Own your 20 Square Feet; Know the work, no shortcuts, no exceptions; If you see something, say something.
Chairman and CEO Brad Lager introduces Herzog's Culture Playbook. Joining him is Tim Kight, founder and CEO of Focus 3, who worked with Brad and the senior leadership team to identify and clarify the cultural standards at Herzog.