Every week an marketing and customer experience expert from a variety of consumer industries is interviewed to understand how they are using design to create a better business. What are the trends that make it easier for customers to interact? How can we make delight a design feature? How are their businesses investing in embracing the digital future? Jessie brings in her 25 years of experience as a CMO, Board Member and Consultant to provide the strategy and customer questions while Vaishnavi asks the design and tech questions. This is not another boring corporate podcast so count on the experts to share their expertise with a dash of fun and anecdotes on the side.
Gainsight PX
Acrelec
Verloop.io
BrendaSBrunet
Support Ops
inSided
TELUS International
Isabel Ruiz
Caspian Studios
BrendaSBrunet
infoedge LLC
Dispatch
Voxpopme
Shilpa Mudiganti
Blake Morgan
Klaus
Parlor.io
moderncx
Pritee Kumari
Denyse Drummond-Dunn
Sprig
Adrian Swinscoe
Julia Ahlfeldt, Certified Customer Experience Professional
Chad McDaniel
Conversation 🇺🇸
TheFirst90Days
CELab
Mark Slatin
Gustav Kotkas, Qminder
Joey Coleman and Dan Gingiss
Productboard
Ada
Andrew Maher - Experience Storyteller
HGS Digital
Seth Adler
csmsecrets
Adam and Jeannie
James Buscaglio
Engati
MK Test Systems
edna
Daniel Bausor
Sullivan & Stanley
Sinch
Uniphore
LaunchPod Media
Adam Joseph
Pixeloute
Shannon Vander Meulen
The Jasons Take On...
Espree Devora & Leslie Cottenjé
Jeff Marcoux
Dan Gingiss & Dan Moriarty
Supriya Sharma
ServiceNow Community
Perry Balzer
Rob Markey, Bain & Company partner and customer experience expert
Beyond Philosophy LLC
Planhat & Anika Zubair
Adrian Brady-Cesana
RateIt
Mark Winter
Walker Information
TestBox
Capacity
Jonathan Corrie
Archive
Limousine Service
Kristin Slink
Awad Makkawi
Marija S.Pilley
Gain Grow Retain
Jeff Thompson
OptSpot
Shep Hyken & C-Suite Radio
Lynn Hunsaker
Repeat
mabcx
Gregorio Uglioni
Loyaly
Gainsight / StudioPod Media
Alterna CX
Jason Whitehead & Jason Noble
Vivek Jaiswal
Australian Customer Experience Professionals Association (ACXPA)
Lisa Arthur
Nate Brown
Jeffrey R Kushmerek
Kristen Hayer
Rick Denton
Allen Shock
Abhijeet Khadilkar
Avaya Podcasts
Dr. Joseph A. Michelli
Alex McBratney
The Customer Show Team
bragreviews.com
Mina Zaher
Yigit Zorlu