Beyond the Minimum - Exploring the world of work, and beyond: Recent Episodes

Tanya Hewitt

Exploring new vocabulary, sayings that should cease, potential practices, and looking at what good looks like in the world of work and beyond.

Credits: Adam Johns – voiceover Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – Grass is Greener on the Other Side

Often, we believe that that others have it made, but in reality, we can appreciate our current surroundings.

Psych Central analysis - https://psychcentral.com/blog/relationships-balance/2013/03/16/the-grass-is-greener-syndrome#5

Beyond the Minimum podcast episode - https://beyondtheminimum.podbean.com/e/saying-that-shoud-cease-go-along-to-get-along/

Simon Sinek’s YouTube (11:54 – 12:10) https://www.youtube.com/watch?v=gPcgEBbNQvw&list=PLgCOAz4cqZMROPAsFBt_IWgOmMax6Y24y&index=6

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Update on some events

It has been some time since I recorded a podcast, and I thought I should give an update. Listen to hear the three large events that took place in my life from April – May 2023.

Resources:

Bill Cain’s book - https://www.amazon.ca/Diary-Jesus-Christ-Bill-Cain/dp/1626984077

Rick Beato’s analysis of If You Could Read my Mind https://www.youtube.com/watch?v=X33YyowZZxQ&list=PLW0NGgv1qnfzb1klL6Vw9B0aiM7ryfXV_&index=15

Rick Beato’s tribute upon Gordon Lightfoot’s Death - https://www.youtube.com/watch?v=4Iw7Jei8XOo

Documentary on Gordon Lightfoot https://gem.cbc.ca/gordon-lightfoot-if-you-could-read-my-mind

Glenda Bartlett’s obituary - https://www.wardfuneralhomes.com/memorials/glenda--bartlett/5196703/index.php

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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What Good Looks Like – Interview with Greg Hollander

Listen to Greg’s description of how they hire, support one another, hold meetings, have committees and so much more. Lots of hidden treasures in practices that others can (and have been) adopt(ing)!

Greg’s bio:

Greg Hollander is a Realtor® with Keller Williams Integrity. As well as helping a variety of clients with their real estate needs, he is also a Realtor® who specializes in helping seniors and empty nesters downsize with his Next Stage Method.

Over the last 14 years, he has been helping a variety of people in the Ottawa area with their real estate needs. After working with many senior clients, he discovered that his skills and strengths are really perfectly suited for helping people with their downsizing needs.

He works hard to ensure his clients are always treated with respect, kindness and understanding.
Housing transitions in life are difficult and his wish is to help make a potentially stressful situation as smooth as possible for his clients.
He considers it an honour and a privilege to be the agent guiding people through their next stage in life when it comes to their real estate and housing needs.

Greg’s contact info:

Email: greg@greghollander.com
Phone & Text: (613) 795-3871

Greg’s free downloads:

Next Stage Method Guide:
https://bit.ly/NextStageMethodGuide

5 Pro Tips to Downsize:
https://bit.ly/ProTipsToDownsize

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – Extrinsic incentives bias

We often believe that people can be motivated by incentives – just up the incentives, and they will be more motivated. This is actually a bias, and when employed, can be counterproductive.

MADTv Safety at Work episode - https://www.youtube.com/watch?v=zVB5lQpPYow

Dan Ariely’s videos - https://danariely.com/resources/#gallery

Hidden Brain episode - https://hiddenbrain.org/podcast/what-do-you-want-to-be/

Humankind – a hopeful history – (where I learned of this term) https://www.amazon.ca/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – Getting away with it

Rules are out there – speed limits, paying for things, etc. – and there are times when they are not enforced.  We often feel a brush of excitement in getting away with something, but is this helpful?

The Agenda episode on Has the Government Mishandled Pandemic Spending? https://www.youtube.com/watch?v=IyDtRF-oQlk&t=1205s

The Inquiry on American Road Fatalities https://www.podbean.com/media/share/dir-pthb6-173c1277

The Agenda episode on Is Everyone Robbing Everyone in the Underground Economy? https://www.youtube.com/watch?v=XEfe9Bqia2o

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – Radical responsibility

Our world has many complainers who bemoan their circumstances, but we all can be empowered to change things with radical responsibility.

Matt Gurney’s commentary https://theline.substack.com/p/experimental-the-line-podcast-episode-e9e 1:19-4:37

Conscious Leadership group https://conscious.is/

Episode on the Fundamental Attribution Error https://beyondtheminimum.podbean.com/e/expanding-our-vocabulary-%e2%80%93-fundamental-attribution-error/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – Time heals all wounds

While a common saying, time is not the healer.  Healing includes everything from medical attention for physical wounds, attentional focus for psychological wounds, and internal work and forgiveness.

Merriam Webster dictionary https://www.merriam-webster.com/dictionary/grudge

Peter Herrndorf’s memorial - https://www.tvo.org/article/remembering-peter-herrndorf

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – Pluralistic Ignorance

When we are in a group, we may be influenced by how others behave, believing that their thoughts influence their behaviour, and allow this to override what we are thinking, and then behaving.

Humankind: A hope for humanity (Rutger Bregman) https://www.amazon.ca/Humankind-Hopeful-History-Rutger-Bregman/dp/0316418536

Asch experiment analysis https://www.simplypsychology.org/asch-conformity.html

Lemmings and their behaviour https://www.britannica.com/story/do-lemmings-really-commit-mass-suicide

How Disney influenced our understanding of lemmings https://en.wikipedia.org/wiki/White_Wilderness_(film)

Beyond the Minimum Go Along to Get Along https://beyondtheminimum.podbean.com/?s=Go%20Along%20to%20get%20along

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – If You Build It, They Will Come

While often quoted in many circles, it takes far more than building to get them to come.

Origin of the phrase Field of Dreams movie - https://en.wikipedia.org/wiki/Field_of_Dreams

Ginny Whitelaw’s Article - https://www.forbes.com/sites/ginnywhitelaw/2021/08/01/if-you-build-it-will-they-come/?sh=70a043846b6a

Previous episode on One Size Fits All - https://beyondtheminimum.podbean.com/e/saying-that-should-cease-one-size-fits-all/

Christian Harris’ LinkedIn profile https://www.linkedin.com/in/christian-harris-slip-safety/

Christian Harris’ event https://www.linkedin.com/events/getconsistentgrowthininterest-l7020020071863316480/about/

The working genius website: https://www.workinggenius.com/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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What Good Looks Like – An Interview with Mike Zelek

An interview with the head of HR of Wellington Group of Companies, where he explains the ins and outs of a healthy trucking company. Listen to the many practices that he discusses helps makes drivers feel valued, with a high retention rate, and far more good days than bad ones.

(Taken from Truck News : Mike Zelek has been working in transportation for more than 10 years. He has worked in logistics, dispatch and recruiting before settling into his role as vice-president of human resources at Wellington Group of Companies. Mike was named the National Recruiter of the Year at the National Recruiting and Retention Symposium in 2021 and has led Wellington to three straight years of being named one of the Truckload Carriers Association's Best Fleets to Drive For. He has presented at many industry events and currently volunteers on several transportation related committees.)

Mike Zelek’s email: mzelek@wellingtonmotorfreight.com

Mike Zelek’s LinkedIn account : https://www.linkedin.com/in/michaelzelek/

Mike Zelek’s articles in Truck News https://www.trucknews.com/author/michael-zelek/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – The Just World Hypothesis

We often have underlying beliefs that the world is in balance, that good will be rewarded and bad will be punished. This is pervasive in our societal outlook, but it may be a cognitive bias.

Writeup on the Just World Hypothesis - https://effectiviology.com/just-world/

Lerner’s studies https://psycnet.apa.org/doiLanding?doi=10.1037%2Fh0023562

Meritocracy article - https://medium.com/@tanya_64634/meritocracy-a-prescient-warning-4b23f0bbbd3f

The Hays code - https://www.studiobinder.com/blog/what-is-the-hays-code-1934/

SNL alternate ending https://www.youtube.com/watch?v=vw89o0afb2A

Quotes explained - https://quotesexplained.com/god-does-not-play-dice-albert-einstein/

Joker - https://www.imdb.com/title/tt7286456

The Fundamental Attribution Error - https://beyondtheminimum.podbean.com/e/expanding-our-vocabulary-%e2%80%93-fundamental-attribution-error/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – One person cannot make a difference

While it is easy to fall prey to the convention that problems are vast and one person cannot make a difference – one person can absolutely make a difference!

Loren Eisley’s Wikipedia https://en.wikipedia.org/wiki/Loren_Eiseley

TVO Agenda Episodes:

  • Bill Browder https://www.youtube.com/watch?v=MLFGWEdA4Bs
  • Doing Holidays Differently https://www.youtube.com/watch?v=cuhHnQK7raU&t=4s

Kathleen Sharp: https://www.youtube.com/watch?v=sTbKD2GR00c

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – Nocebo effect

Many of us are familiar with the placebo effect, and we should also be familiar with the nocebo effect.

Rutger Bregman’s Humankind – A Hopeful History - https://play.google.com/store/books/details/Rutger_Bregman_Humankind?id=yumsDwAAQBAJ

Conscious Leadership - https://www.youtube.com/watch?v=fLqzYDZAqCI

Human Brain - https://hiddenbrain.org/podcast/a-better-way-to-worry/

Susan David’s TED talk - https://www.youtube.com/watch?v=S45YDJZLjW8

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – Mind your Own Business

Mind your own business may apply in some situations, such as vengeful blackmail, but not in others, where information may be helpful to expose or correct a societal ill. Take a listen and let me know what you think!

Liane Davey on LinkedIn - https://www.linkedin.com/in/lianedavey/

Cautionary Tales Halloween episode - https://timharford.com/2022/10/cautionary-tales-the-halloween-poisoner/

Matt Guerney’s article on the Emergencies Act inquiry - https://www.tvo.org/article/thanks-to-the-emergencies-act-inquiry-the-rcmps-top-cop-may-finally-face-career-consequences

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – Go Along to Get Along

While there may be some unique circumstances where we need to conform to the crowd, in general, we need to allow our uniqueness to shine.

Talli Osborne - https://talliosborne.com/

Talli Osbourne’s Tedx talk – https://www.youtube.com/watch?v=Q3Fl_OCmKa8

Article on Talli opening the Punk Rock museum - https://www.cbc.ca/news/canada/hamilton/las-vegas-punk-rock-museum-1.6561820

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – Empathy Caveats

While empathy is not a new vocabulary, some of aspects of empathy might be. We need to be careful in how we use the term empathy.

Against Empathy – the Case for Rational Compassion by Paul Bloom is available where you buy books.

A video interview with Paul Bloom - https://www.youtube.com/watch?v=IjBhxq_YpiQ

For the Love of Work – How to Make Better Mistakes https://podcasts.apple.com/ca/podcast/how-to-make-better-mistakes/id1530443742?i=1000498761809

Kim Scott’s story of ruinous empathy - https://www.radicalcandor.com/video-ruinous-empathy-story-kim-scott/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Ignorance is not bliss – it is not knowing.  And not knowing does not make you smarter.

Eat me (or try not to) https://www.tvo.org/programs/eat-me-or-try-not-to

Todd Conklin’s Pre-Accident Investigation podcast - https://preaccidentpodcast.podbean.com/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Expanding our Vocabulary – Second Victim

The person most proximal to the first victim, often the person who was the last line of defense to prevent the first victim, is the second victim, and suffers as well.

Dr Wu’s seminal paper https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1117748/

Julie Thao’s story links :

Videos

  • https://www.healthcareinnocenceproject.org/case-study-julie-thao/
  • https://www.youtube.com/watch?v=Zkm2EaOPebY
  • (please see this one) https://www.youtube.com/watch?v=30EAG6uW5DM

Articles:

  • https://pubmed.ncbi.nlm.nih.gov/20402372/

Extraordinary Canadians: https://www.amazon.ca/Extraordinary-Canadians-Stories-Heart-Nation/dp/1982134526 (Robb Nash story)

Previous relevant Beyond the Minimum episodes:

https://beyondtheminimum.podbean.com/e/new-vocabulary-the-local-rationality-principle/

https://beyondtheminimum.podbean.com/e/expanding-our-vocabulary-%e2%80%93-fundamental-attribution-error/

https://beyondtheminimum.podbean.com/e/expanding-our-vocabulary-hindsight-bias/

https://beyondtheminimum.podbean.com/e/expanding-our-vocabulary-the-second-story/

Connect with Tanya Hewitt on LinkedIn - https://www.linkedin.com/in/tanya-hewitt-55804529/

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover - https://www.linkedin.com/in/adamjohns730/

Beverley McKiver – composer and player of the music Tell Me About Love - https://www.linkedin.com/in/beverleymckiver/

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Saying that should cease – The customer is always right

The customer may have complaints and feedback, but the customer is not always right.

Wikipedia entry - https://en.wikipedia.org/wiki/The_customer_is_always_right

Medium Article on Southwest Airlines - https://medium.com/@stevenduran_96808/a-story-about-how-southwest-airlines-lost-a-customer-5e6608b227fb

Assholes – A Theory - https://assholesatheory.com/

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our Vocabulary – the Second Story

Being curious and digging beyond our first impressions can yield a much richer second story.

Todd Conklin’s Pre-Accident Investigation book - https://www.amazon.com/Pre-Accident-Investigations-Todd-Conklin/dp/1409447820

Nippin Anand’s article on the Costa Concordia - https://novellus.solutions/insights/psychological-safety-at-work/

About Nippin Anand - https://nippinanand.com/about/

Nippin’s Company - https://novellus.solutions/

Beyond the Minimum episode on the Local Rationality Principle https://beyondtheminimum.podbean.com/e/new-vocabulary-the-local-rationality-principle/

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – No harm, no foul

How we get to the end matters! Focusing only on the goal excluding how it was obtained is problematic.

Simon Sinek’s video: https://www.youtube.com/watch?v=gPcgEBbNQvw

Tobias Sturreson’s LinkedIn post on Mary Gentile’s episode : https://www.linkedin.com/posts/tobiassturesson_businessethics-corporateculture-integrity-activity-6704638605127671808-KauP?utm_source=linkedin_share&utm_medium=member_desktop_web

Tobias Sturreson’s acknowledgement of my excitement finding his podcast : https://www.linkedin.com/posts/tobiassturesson_were-so-grateful-for-the-many-thousands-activity-6714080899299901440-WjHJ?utm_source=linkedin_share&utm_medium=member_desktop_web

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our Vocabulary – Work as Imagined vs Work as Done

There is a difference between idealized work and work as actually done!

Dr Hollnagel’s website: https://www.erikhollnagel.com/

HOP hub website: https://www.hophub.org/

Steven Shorrock’s article on the different types of work: https://humanisticsystems.com/2016/12/05/the-varieties-of-human-work/

Cautionary Tales episode on how science works (through a case study on scurvy): https://www.pushkin.fm/podcasts/cautionary-tales/south-pole-race-when-the-limeys-get-scurvy

Agnes Collard’s talk on Can We Know We Are Wrong: https://www.youtube.com/watch?v=Y8KKdp00gPI

Rhona Flin’s webpage https://research.abdn.ac.uk/applied-psych-hf/profiles/prof-rhona-flin/

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Saying that should cease – One Size Fits All

Even though pervasive, when we get to people issues, One Size Fits all might not be the most suitable approach.

Peru’s pandemic (as described on The Inquiry) - https://www.bbc.co.uk/programmes/w3ct1z1r

TVO’s The Agenda’s programme on food supply chains (through the lens of the war in Ukraine) https://www.youtube.com/watch?v=H8grYEJrg50

Clive Lloyd’s LinkedIn profile https://www.linkedin.com/in/clive-f-lloyd-3a3727a/

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our Vocabulary – Hindsight bias

Hindsight bias narrows our view of what happened in an event, and is very strong.  Listen to understand it and to get some tips on how to combat the very pervasive hindsight bias.

Choiceology – the go-to podcast for biases - https://www.schwab.com/learn/choiceology

Dr Richard Cook’s picture of hindsight bias - https://1drv.ms/b/s!AgTEuUjfYiXyyD6A0Q248hZeXKI1?e=OdE4vc

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – Silence is consent

Silence is not consent – it is silence!  Making the connection between silence and agreement can be fraught with problem.

Study on Organ Donation – http://www.dangoldstein.com/papers/DefaultsScience.pdf

(more recent policy decision) https://iaesv.our.dmu.ac.uk/2020/07/14/organ-donation-the-societal-issue-solved-by-behavioural-economics/ (note that this is a great policy to increase available organs, despite the fact it does not depend on consent – cadavers no longer need functioning organs)

(more nuanced understanding of the issue of opt-in/opt-out organ donation) https://www.arnoldventures.org/stories/a-misleading-chart-on-organ-donation-rates

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our Vocabulary – Poverty Pornography

Charities often use exploitative images – now termed as poverty pornography – to raise awareness and money for causes.  However, the idea of a Western “knight in shining armour” devalues the poor, reduces their agency, and presents a dependency on a forgone cup of coffee.  There are ways to draw attention to issues that are not as exploitative. 

Links:

Wikipedia - https://en.wikipedia.org/wiki/Poverty_porn

Radi-Aid – Africans for Norway (many links to fabulous satirical videos) https://www.radiaid.com/

Charity Intelligence - https://charityintelligence.ca/index.php

Connect with Tanya Hewitt on LinkedIn

Buy her a coffee: https://www.buymeacoffee.com/tanyah

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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What Good Looks Like – Richard Knowles

Listen to Richard Knowles describe how Dupont Chemical worked when he was a plant manager – and learn about the Cycle of Intelligence!

Connect with Richard on LinkedIn : https://www.linkedin.com/in/richardnknowles/

Check out his website: https://www.rnknowlesassociates.com/

Get his books – The Leadership Dance https://www.amazon.com/Leadership-Dance-Extraordinary-Organizational-Effectiveness/dp/0972120408 and Partnering for Safety and Business Excellence https://www.amazon.com/Partnering-Business-Excellence-Richard-Knowles/dp/0972120416/ref=sr_1_1

Phone him at 716-622-6467 (Eastern Time Zone)

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – You can’t teach an old dog new tricks

Our elderly have value – we need to recognize it!

Dr Samir Sinha’s profile - https://www.sinaihealth.ca/team/dr-samir-sinha/

Never Too Old - https://gem.cbc.ca/media/cbc-docs-pov/s03e04

'Never too old to meet a challenge': Trio of Toronto octogenarians tackle CN Tower's EdgeWalk - https://toronto.ctvnews.ca/never-too-old-to-meet-a-challenge-trio-of-toronto-octogenarians-tackle-cn-tower-s-edgewalk-1.5647569

Ottawa woman, 95, sets Canadian record at Ottawa Race Weekend - https://ottawa.ctvnews.ca/ottawa-woman-95-sets-canadian-record-at-ottawa-race-weekend-1.5923142

Dr Marc Agronin’s interview on Tapestry - https://www.cbc.ca/radio/tapestry/aging-better-dadbot-1.5282568/how-to-turn-old-age-into-the-prime-of-your-life-1.5282573

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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If we see objects as having only one utility, we are falling prey to functional fixedness.

Beyond Safety Compliance webinars - https://www.linkedin.com/company/beyond-safety-compliance/

Daniel Pink’s talk - https://www.ted.com/talks/dan_pink_the_puzzle_of_motivation

Series description Redesign My Brain - https://en.wikipedia.org/wiki/Redesign_My_Brain

Clip of Redesign My Brain - https://www.youtube.com/watch?v=hBkhgke9sHc

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our vocabulary – Group ETTO

One of the caveats of working in groups – group efficiency-thoroughness-trade-off.  If everyone believes their work will be thoroughly checked by someone downstream, they are likely to prioritize efficiency.  If everyone does this, however, and thoroughness is not prioritized – mistakes can slip through a group process.

Dr Hollnagel’s webpage - https://erikhollnagel.com/ideas/etto-principle/index.html

The ETTO principle - https://www.routledge.com/The-ETTO-Principle-Efficiency-Thoroughness-Trade-Off-Why-Things-That-Go/Hollnagel/p/book/9780754676782

Cautionary Tales episode on perilous flight - https://timharford.com/2022/05/cautionary-tales-when-the-autopilot-switched-off/

Mayday Aeroflot Flight 593 https://www.youtube.com/watch?v=LHyymJu6c4U&list=PLgAfZdKiJiYG_THRebwMnePCx8rWTL1K3&index=8

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – KISS rule

This is not to be ceased completely, but to put the emphasis differently than most uses of the KISS (Keep It Simple and Straightforward) rule.  Many put the emphasis on Simple, or maybe the last S.  In reality, the phrase is designed to not overcomplicate simple things – but you need to start out with simple and keep it there.  Not dumb down something that is complicated, or complex. 

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our Vocabulary – Performance Variability

While intense focus can get performance to be stable in the short term, for the majority of the time, performance is variable (like a sine curve) – sometimes above the median, other times below. 

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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What Good Looks Like - Interview with Hilda Gan

Hear Hilda Gan describe her former company i-Trans – the values she used to hire, the recognition, letting people go, the best workplace designation – and more! 

Connect with Hilda : https://www.linkedin.com/in/hildagan/, @peoplebrightcon, hildagan@peoplebrightconsulting.com

Follow her company: https://www.peoplebrightconsulting.com/

Listen to her podcast : https://www.peoplebrightconsulting.com/revup-podcast

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – Those who can do, those who can’t teach

I believe this saying never was true, and that we all play the role of students and teachers throughout our lives.

Tim Minchin’s brilliant convocation speech: https://www.youtube.com/watch?v=yoEezZD71sc&t=1s

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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New Vocabulary – Distance through Differencing

How we tend to find differences between us, and use this as a reason to distance ourselves from “them”

Cook and Woods Paper https://www.researchgate.net/publication/292504703_Distancing_Through_Differencing_An_Obstacle_to_Organizational_Learning_Following_Accidents

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – Reciprocity

This is a tough one.  Should we always ensure we scratch someone’s back when they scratch ours?  There are some negative consequences to reciprocity.  We should at least be a bit more curious before engaging in reciprocity.

All in the Mind podcast - https://www.abc.net.au/radionational/programs/allinthemind/

Ralph Marsten’s quote in Best Self’s 30 Day Gratitude Journal

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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New Vocabulary – Normalization of Deviance

How allowing tolerances to be breached due to a successful outcome could be leading to problems. 

Dianne Vaughn’s Challenger Launch Decision

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – Soft Skills

Soft skills are not soft – they are critical people skills!

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Expanding our Vocabulary – Fundamental Attribution Error

The fundamental attribution error (the most impactful contribution of the field of social psychology) is the tendency for outsiders to downplay environmental factors and play up dispositional (personality) factors of others, and do the reverse on themselves.

The Choiceology podcast - https://www.katymilkman.com/podcast

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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Saying that should cease – Work Life Balance

While not universally accepted, there is a movement to drop work-life balance in favour of work life integration. 

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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New vocabulary – Local Rationality Principle

People do what makes sense to them in the time they do it, in the circumstances in which they find themselves.

Sidney Dekker’s website: https://sidneydekker.com/

Todd Conklin’s podcast: https://preaccidentpodcast.podbean.com/

Connect with Tanya Hewitt on LinkedIn

Credits:

Adam Johns – voiceover

Beverley McKiver – composer and player of the music Tell Me About Love

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This episode introduces me, Tanya Hewitt, and the concept of this podcast.  There will be four types of episodes:

1 – New Vocabulary

2 – Sayings that Should Cease

3 – Potential Practices (accompanied by a written article)

4 – What Good Looks Like (interviews with healthy companies)

I look forward to learning with you!