Multifamily Matters: Recent Episodes
Multifamily Matters
Multifamily Matters is the only one-hour weekly broadcast radio show in the nation that is solely dedicated to multifamily industry operations. Listen to industry experts and icons discuss in-depth timely topics that are important to operating multifamily assets.
A conversation with a longtime multifamily industry veteran, the amazing Dally Ward, Vice President of Property Management with Bonner Carrington.…discussing the secrets of recruiting and hiring, building relationships, maintaining relationships and what to do when things don’t work out.
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A conversation with a longtime multifamily industry veteran, the awesome Lauren Lyons, a Regional Director with Portico Property Management…discussing the secrets of resident retention, including the power of maintenance, creating memorable experiences, empowering on-site teams and much more.
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A conversation with a raconteur, a renowned communicator, a best-selling author and a craftsman of culture and hope, the fabulous Dr. Randy Ross, the CEO of Remarkable … discussing the principles of building a better life for ourselves, our teams and our residents.
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A conversation with a long-time multifamily veteran, the fabulous Keri Hall, the Director of Marketing with CLEAR Property Management… discussing how company culture drives success and happy team members, as well as how to stay motivated and continue to “show up” and doing 100%.
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A conversation with a long-time multifamily veteran, and the founder of Vibrant Life Coaching, the fabulous Kiki Clarke … discussing managing expectations, recognizing and refocusing, and how to lead ourselves before we lead others.
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A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson… discussing crafting, implementing and monitoring property performance plans for multifamily success.
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A conversation with a long-time multifamily industry veteran, and author, the fabulous, Tina Smothers, the Founder-CEO of Integrated Asset Management-Advisory Solutions, and Tina’s brilliant five-year-old son Maverick Smothers, The Serious Business Partner Founder… discussing the new book, which is full of lessons on business that can be applied to the multifamily industry called, Serious Business – Insights from a 5-year-old.
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A conversation with three fantastic guests, Dr. Carla Earhart, Professor of Property Management with the Miller College of Business, at Ball State University, and two of her students in the program, Devon Mathena, and Thomas Leslie… discussing the challenges and benefits of living on site while working at a multifamily property.
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A conversation with a long-time multifamily veteran, and author, the amazing Ivy Christman, the President & Managing Principle of Quest Management Group… discussing the challenges and best paths forward with multigenerational teams in the multifamily workforce.
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A conversation with a long-time multifamily veteran, and multifamily and PropTech strategist who’s driving the industry towards performance-based models, the amazing Shelley Robinson… discussing crafting, implementing and monitoring property performance plans for multifamily success.
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A conversation with long-time multifamily veteran, and sought after national speaker, the amazing Cecilia Cossio, the President of Marquis Asset Management…discussing the power and principles of mindset and applying them to multifamily.
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A conversation with long-time real estate veteran, Dan Norville, the Founder and CEO of Vivo Living…discussing the importance and impact of adaptive reuse to help create much needed housing.
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A conversation with a long-time multifamily veteran, and author, the amazing Ivy Christman, the President & Managing Principle of Quest Management Group… discussing the challenges and best paths forward with multigenerational teams in the multifamily workforce.
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A conversation with long-time multifamily veteran, and sought after national speaker, the amazing Cecilia Cossio, the President of Marquis Asset Management…discussing the power and principles of mindset and applying them to multifamily.
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A conversation with long-time multifamily industry veteran, the fabulous Brooke Donelson, the Director of Management Revenue with TWG…discussing the importance and impact on the multifamily industry of continuous training, education and leveraging industry associations.
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A conversation with a long-time multifamily industry veteran, a sought-after national speaker and a bestselling author of several books, the fabulous Gary Gregory, who is also the Director of Operational Initiatives at RADCO Residential.…discussing his new book that highlights the foundations of awful leadership, communication catastrophes, decision making debacles and the team destroying approach.
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A conversation with long-time multifamily industry veteran, and experienced multifamily operations expert, Marcie Williams, the CEO of RKW Residential … discussing the challenges and opportunities when building a multifamily management company from 2,000 to 35,000 units.
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A conversation with a sought-after industry speaker and a fabulous multifamily thought leader, the great Dom Beveridge, Principal with 20 for 20.…discussing important trends in the multifamily industry including Revenue Challenges, Fraud, Centralization, People, Technology and AI adoption.
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A conversation with long-time real estate veteran, Dan Norville, the Founder and CEO of Vivo Living…discussing the importance and impact of adaptive reuse to help create much needed housing.
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A conversation with long-time multifamily industry veteran, the fabulous Brooke Donelson, the Director of Management Revenue with TWG…discussing the importance and impact on the multifamily industry of continuous training, education and leveraging industry associations.
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A conversation with long-time multifamily industry veteran, and experienced multifamily operations expert, Marcie Williams, the CEO of RKW Residential … discussing the challenges and opportunities when building a multifamily management company from 2,000 to 35,000 units.
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A conversation with three fantastic guests, Dr. Carla Earhart, Professor of Property Management with the Miller College of Business, at Ball State University, and two of her students in the program, Devon Mathena, and Thomas Leslie… discussing the challenges and benefits of living on site while working at a multifamily property.
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A conversation with two longtime multifamily industry veterans, Steve Boyack, Chief Operating Officer of JVM Realty, and Jindou Lee, the CEO and Founder of HappyCo …discussing how the centralization of maintenance roles can help to hire, maintain and retain great maintenance technicians.
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A conversation with four longtime multifamily industry veterans, Dr. Jen Casey, a Fractional L&D Officer with here2elevate, Darla Miles, Vice President of Recruiting with Peoplezest, Marqua Luckey, a Traveling Community Manager with Peak Living, and Olivia Brommer a Marketing Manager with RPM…discussing this very unique time in our history with four different generations in multifamily working under the same roof.
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A conversation with a long-time multifamily industry veteran, an experienced multifamily operations expert, David Ohlrich, a Business Consultant with The Advisory Experts …discussing how today in the multifamily industry, consolidation is occurring at an increasing pace, but also in ways not always expected.
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A conversation with a long-time multifamily industry veteran, a sought-after national speaker and a bestselling author of several books, the fabulous Gary Gregory, who is also the Director of Operational Initiatives at RADCO Residential.…discussing his new book that highlights the foundations of awful leadership, communication catastrophes, decision making debacles and the team destroying approach.
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A conversation with a sought-after industry speaker and a fabulous multifamily thought leader, the great Dom Beveridge, Principal with 20 for 20.…discussing important trends in the multifamily industry including Revenue Challenges, Fraud, Centralization, People, Technology and AI adoption.
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A conversation with two multifamily industry veterans, Derek Morton, the owner of Netgain Property Management, and Mo Hussein, the CEO of Balanced Asset Solutions.…discussing the impact of understanding the need for resident resources, including financial literacy assistance, mental health support, and eviction prevention assistance.
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A conversation two long-time multifamily industry veterans, Candice Manning, Director of Workforce Development and Training for the Maryland Multi-Housing Association, and Candy Wongsam, Director of Student Housing and Commercial Portfolio Management, Howard University…discussing using ideas and innovation for finding, hiring, and retaining multifamily team members.
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A conversation with long-time multifamily industry veteran, a sought-after speaker, trainer, consultant and author, the fantastic Bill Nye, the owner of Bill Nye Training…discussing how to Elevate Relationships, Elevate Perspective and Elevate Impact to create a winning leadership style.
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A conversation a long-time multifamily industry veteran, and leader, the fabulous, Kevin Owens, Executive Vice President of Multifamily with Lessen, Inc…discussing the impact of leadership, career opportunity and centralization in multifamily.
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A conversation with long-time multifamily industry veteran, and sought-after national speaker, the fantastic Lisa Russell, a consultant to the multifamily industry …discussing the importance of A.I. to the multifamily industry and the impact of embracing the unknown..
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A conversation two long-time multifamily industry veterans, Samantha Chalmers, the Innovation and Integrations Director for Mill Creek Residential, and Savas Karas the Chief Technology & Transformation Officer at CAPREIT…discussing understanding and determining the strategy around technology.
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A conversation with longtime multifamily veteran, the fabulous Stephanie Anderson, Senior Director of Communications and Social Media at Grace Hill , as well as Bridget Foley, Director of Multifamily Partnerships with Move For Hunger…discussing the importance of philanthropy in the multifamily industry and the impact of volunteering and giving back.
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A conversation with long-time multifamily industry veteran, and best-selling author, the fantastic Gary Gregory, the Director of Operational Initiatives with RADCO Residential …discussing the friction points we can have working in multifamily, as well as solutions for less friction.
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This Best of Multi Family Matters features a conversation with two longtime multifamily industry veterans, Suzanne Hopson, Founder and Principal of here2elevate, and Jessica Eberbach, Regional Vice President with RPM Living.…discussing the importance and significance of the first 90 days in a new role within a multifamily company and how to make that time the most productive and impactful.
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A conversation with two longtime multifamily industry veterans, both sought after national educators and speakers, Jen Piccotti, the President of Swift Bunny, and Kara Rice, Vice President of Education at Swift Bunny.…discussing the current multifamily trends occurring in team’s workloads, leasing, onboarding, and purpose.
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A conversation with two longtime multifamily industry veterans, who are top multifamily industry thought leaders, the fantastic Stephanie Anderson, Senior Director of Communication & Social Media with Grace Hill, and the awesome Mike Brewer, Chief Operating Officer of RADCO Residential…discussing many critical topics that currently face multifamily operators and their possible solutions.
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A conversation with three longtime multifamily industry veterans, Lissette Perez, Regional Vice President with American Landmark, Laura Vargas, Community Manager with Bell Partners, and Joelis Barandica, Regional Education Director with ConAm Management, and the Founder of Latinas in Property Management…discussing inclusivity in the workplace, and the challenges minorities face in multifamily property management.
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A conversation with long-time multifamily industry veteran, and sought-after national speaker, the fantastic Lisa Russell, a consultant to the multifamily industry …discussing the importance of A.I. to the multifamily industry and the impact of embracing the unknown.
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A conversation with longtime multifamily veteran, the fabulous Stephanie Anderson, Senior Director of Communications and Social Media at Grace Hill , as well as Bridget Foley, Director of Multifamily Partnerships with Move For Hunger…discussing the importance of philanthropy in the multifamily industry and the impact of volunteering and giving back.
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A conversation with long-time multifamily industry veteran, Brian Kroker, the COO of Lindy Communities, also on the panel is a great supplier partner to the multifamily industry, Mo Hussein, the CEO of Balanced Asset Solutions…discussing crafting a realistic and effective budget, successfully implementing a budget, and handling budget variances and challenges.
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A conversation with two longtime multifamily industry veterans, both sought after national educators and speakers, Jen Piccotti, the President of Swift Bunny, and Kara Rice, Vice President of Education at Swift Bunny.…discussing the current multifamily trends occurring in team’s workloads, leasing, onboarding, and purpose.
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A conversation with two guests, including a long-time multifamily industry veteran, who is a Past President of the Houston Apartment Association and a member of the HAA Hall of Fame, the fabulous Suan Tinsley, also joining the panel is Peter Roisman, Co-Founding Principal, President, and CEO of REV, The Multifamily Leasing Company.…discussing the current multifamily leasing market, its challenges and possible solutions and improvements.
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A conversation with two longtime multifamily industry veterans, who are both sought after educators and national speakers Charlotte Pisciotta, Corporate Leasing and Resident Experience Trainer with Friedman Real Estate, and Stephanie Oehler, Founder of Savvy Leasing…discussing the impact and challenges of technology on human interaction.
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A conversation with three longtime multifamily industry veterans, Donald Davidoff, the Chief Executive Officer & Co-Founder of Real Estate Business Analytics, Heather Cooper, Vice President, of Revenue & Business Intelligence, with Equity Residential, and Bryan Pierce, Vice President of Revenue Management at GID…discussing the history of Pricing and Revenue Management in the multifamily industry, as well as the current challenges and the opportunities in the future.
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A conversation with three longtime multifamily industry veterans, Lisette Perez, Regional Vice President with American Landmark, Laura Vargas, Community Manager with Bell Partners, and Joelis Barandica, Regional Education Director with ConAm Management, and the Founder of Latinas in Property Management…discussing inclusivity in the workplace, and the challenges minorities face in multifamily property management.
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A conversation with long-time multifamily industry veteran, and a sought-after national speaker, the fabulous Ronald Harrington, the Training Manager with Haven Residential …discussing some of the current issues and challenges facing the leasing teams at multifamily properties and possible solutions.
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A conversation with two longtime multifamily industry veterans, who are top multifamily industry thought leaders, the fantastic Stephanie Anderson, Senior Director of Communication & Social Media with Grace Hill, and the awesome Mike Brewer, Chief Operating Officer of RADCO Residential…discussing many critical topics that currently face multifamily operators and their possible solutions.
See omnystudio.com/listener for privacy information.
A conversation with long-time multifamily industry veteran, a sought-after speaker, trainer, consultant and author, the fantastic Bill Nye, the owner of Bill Nye Training…discussing how to Elevate Relationships, Elevate Perspective and Elevate Impact to create a winning leadership style.
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A conversation with an expert on multifamily pricing, the great Dom Beveridge, a Principal with 20 for 20…discussing how multifamily pricing and revenue management actually works and what are the things our industry needs to learn or re-learn about pricing and revenue management.
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A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fabulous Mary Gwyn, the Chief Innovator at Apartment Dynamics…discussing reducing “pain points” for your team members by using the SEA method (Simplify, Eliminate, Automate).
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A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fantastic Mark Cukro, President of Plus One, Inc. and the Founder of Service Team Training…discussing the maintenance role shortage, common mistakes to avoid, interview tips, and best practices for keeping maintenance techs.
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A conversation with long time multifamily industry veteran and author, the fabulous Jason Kae, Director, Onboarding and Enablement-Delivery with Real Page, discussing his journey and book.
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A conversation with two long time multifamily industry veterans, Kendra Butterfield, Vice President of Elevation Real Estate and Management.
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A conversation with two longtime multifamily industry veterans, Suzanne Hopson, Founder and Principal of here2elevate, and Jessica Eberbach, Assistant Vice President of Hospitality with City Club Apartments…discussing the importance and significance of the first 90 days in a new role within a multifamily company and how to make that time the most productive and impactful.
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A conversation with renowned speaker, author and a sought-after time management coach, Anna Dearmon Kornick…discussing the issues and challenges facing multifamily...
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A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fabulous Mary Gwyn, the Chief Innovator at Apartment Dynamics…discussing reducing “pain points” for your team members by using the SEA method (Simplify, Eliminate, Automate).
See omnystudio.com/listener for privacy information.
A conversation with long-time multifamily industry veteran, a sought-after educator and trainer, the fantastic Mark Cukro, President of Plus One, Inc. and the Founder of Service Team Training…discussing the maintenance role shortage, common mistakes to avoid, interview tips, and best practices for keeping maintenance techs.
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A conversation with long-time real estate veteran and author, the fabulous Cara Houser, a sought-after Career Strategist and Empowerment Coach…discussing burnout, its contributing factors, and how it impacts multifamily teams, as well as possible solutions and methods to create a life-work balance.
Show Guests:
Cara Houser –Career Strategist and Empowerment Coach and Author
Host and Producer:
Paul Marks, CAS
Tape Date:
August 8, 2023
Air Date:
August 12, 2023
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A conversation with long-time multifamily industry veteran, the fabulous Amy Rubenstein, the Chief Executive Officer of Clear Investment Group…discussing the potential causes of non-functioning multifamily assets, how it impacts residents, vacancies, and renewals, as well as possible solutions.
Show Guests:
Amy Rubenstein – Chief Executive Officer of Clear Investment Group
Host and Producer:
Paul Marks, CAS
Tape Date:
August 1, 2023
Air Date:
August 5, 2023
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A conversation with two long time multifamily industry veterans, and nationally sought after multifamily industry speakers, Stephanie Anderson, Senior Director of Communication & Social Media at Grace Hill, and Dana Duckworth, a DEI Consultant & Culture & Engagement Strategist…discussing the importance and impact of Diversity, Equity and inclusion on multifamily industry organizations.
Show Guests:
Stephanie Anderson –Senior Director of Communication & Social Media at Grace Hill
Dana Duckworth –DEI Consultant & Culture & Engagement Strategist
Host and Producer:
Paul Marks, CAS
Tape Date:
July 25, 2023
Air Date:
July 29, 2023
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A conversation with three longtime multifamily industry veterans, Gus Remppies, President of Capital Square Living, Ryan Perez, Senior Vice President of Shared Services with Capital Square Living, and Steve Wunch, Vice President of Learning and Development with Capital Square Living…discussing how they successfully launched a multifamily property management company in 90 days.
Show Guests:
Gus Remppies– President of Capital Square Living
Ryan Perez– Senior Vice President of Shared Services with Capital Square Living
Steve Wunch– Vice President of Learning and Development with Capital Square Living
Host and Producer:
Paul Marks, CAS
Tape Date:
July 18, 2023
Air Date:
July 22, 2023
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A conversation with two long-time multifamily industry veterans, Jennifer Sutter, Executive Vice President at Acento Real Estate Partners, and Karen Trueman, Director of Talent Development and Brand Reputation at Legend Management Group, as well as multifamily industry partner Kristen Poteet, Vice President of External Affairs with Entryway… discussing innovative and “out of the box” ideas for hiring in the multifamily industry.
Show Guests:
Jennifer Sutter –Executive Vice President at Acento Real Estate Partners
Karen Trueman –Director of Talent Development & Brand Reputation at Legend Management Group
Kristen Poteet – Vice President of External Affairs with Entryway
Host and Producer:
Paul Marks, CAS
Tape Date:
July 11, 2023
Air Date:
July 15, 2023
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A conversation with two long time multifamily industry veterans, Kendra Butterfield,Vice President of Elevation Real Estate and Management, andJohn Sons,Director of Training & Marketing Strategies with Burlington Capital Properties, discussing the impact of mental health on the multifamily industry and how to help your teams.
Show Guests:
Kendra Butterfield – Vice President of Elevation Real Estate and Management
John Sons – Director of Training & Marketing Strategies with Burlington Capital Properties
Host and Producer:
Paul Marks, CAS
Tape Date:
June 20, 2023
Air Date:
July 8, 2023
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A conversation with a long-time multifamily industry veteran, Jason Trueblood, the CEO of Trumark Real Estate Management , and a wonderful and respected multifamily supplier partner, Mo Hussein, the CEO of Balanced Asset Solutions, discussing the impact of different multifamily technologies and how to adapt and innovate.
Show Guests:
Jason Trueblood –CEO of Trumark Real Estate Management
Mo Hussein –CEO of Balanced Asset Solutions
Host and Producer:
Paul Marks, CAS
Tape Date:
June 27, 2023
Air Date:
July 1, 2023
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A conversation with two long time multifamily industry veterans, Jessica Eberbach, who has held various roles as VP of People and Culture, Director of Learning and Development and Director of Engagement and she is currently consulting with multifamily companies, and Suzanne Hopson, the President of Tricap Residential Group, discussing how multifamily companies can deliver value and purpose to their teams.
Show Guests:
Jessica Eberbach –Consultant to Multifamily Companies
Suzanne Hopson – President of Tricap Residential Group
Host and Producer:
Paul Marks, CAS
Tape Date:
June 20, 2023
Air Date:
June 24, 2023
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A conversation with Gaye Jackson, the Executive Director for Houston with Shelters to Shutters, and Leya Nguyen, SHRM-SCP, the Human Resources Director at SYNC Residential, as well as Juan,a placement in the Shelters to Shutters program, discussing the issue of situational homelessness and how the multifamily industry is working to provide solutions.
Show Guests:
Gaye Jackson –Executive Director for Houston with Shelters to Shutters
Leya Nguyen, SHRM-SCP – Human Resources Director at SYNC Residential
Juan –A placement in the Shelters to Shutters program
Host and Producer:
Paul Marks, CAS
Tape Date
April 18, 2023
Air Date:
April 22, 2023
Rebroadcast Date:
June 17, 2023
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A conversation with longtime multifamily industry veteran, and an awesome multifamily industry, educator, speaker, trainer and consultant, Bill Nye, CAM, CAPS, the owner of Bill Nye Training, discussing the “recipe for high occupancy” in tough market conditions.
Show Guests:
Bill Nye –Owner of Bill Nye Training
Host and Producer:
Paul Marks, CAS
Tape Date
March 14, 2023
Air Date:
March 18, 2023
Rebroadcast Date:
Junr 10, 2023
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A conversation with long-time multifamily industry veteran, the fabulous Crystal Moya CPM®, CPO, SHCM, HCCP, a Regional Vice President with the NRP Group, discussing her personal story of triumph and perseverance and how the multifamily industry was the vehicle that propelled her.
Show Guests:
Crystal Moya CPM®, CPO, SHCM, HCCP –Reginal Vice President at NRP Group
Host and Producer:
Paul Marks, CAS
Tape Date
May 30, 2023
Air Date:
June 3, 2023
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A conversation with two long-time multifamily industry veterans, who are fantastic industry speakers and educators, Stephanie Anderson, the Senior Director of Communication & Social Media with Grace Hill, and Kara Rice, the Chief Communications Officer at Swift Bunny, discussing the mental health crisis in multifamily, who it affects, why it matters and some of the solutions.
Show Guests:
Stephanie Anderson –Senior Director of Communication & Social Media with Grace Hill
Kara Rice– Chief Communications Officer at Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date
May 2, 2023
Air Date:
May 6, 2023
Rebroadcast Date:
May 27, 2023
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A conversation with two fabulous and long-time multifamily industry veterans, Jindou Lee, the CEO and Founder of HappyCo, and Steve Duceatt, the Vice President of Facilities and Construction with Pegasus Residential, discussing the how Centralized Maintenance is currently being utilized in multifamily and the solutions for operators that it provides.
Show Guests:
Jindou Lee –CEO and Founder of HappyCo
Steve Duceatt –Vice President of Facilities and Construction with Pegasus Residential
Host and Producer:
Paul Marks, CAS
Tape Date
May 16, 2023
Air Date:
May 20, 2023
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A conversation with long-time multifamily industry veteran, and a sought-after speaker and trainer, the fantastic Chris Caramanica, CAMT +E,+L, CMM, Director of Facilities with WinnResidential, discussing ideas and opportunities for saving money when maintaining multifamily assets.
Show Guests:
Chris Caramanica, CAMT +E,+L, CMM –Director of Facilities at WinnResidential
Host and Producer:
Paul Marks, CAS
Tape Date
April 11, 2023
Air Date:
April 15, 2023
Rebroadcast Date:
May 13, 2023
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A conversation with two long-time multifamily industry veterans, who are fantastic industry speakers and educators, Stephanie Anderson, the Senior Director of Communication & Social Media with Grace Hill, and Kara Rice, the Chief Communications Officer at Swift Bunny, discussing the mental health crisis in multifamily, who it affects, why it matters and some of the solutions.
Show Guests:
Stephanie Anderson –Senior Director of Communication & Social Media with Grace Hill
Kara Rice– Chief Communications Officer at Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date
May 2, 2023
Air Date:
May 6, 2023
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A conversation with college students that are currently studying property management at Ball State University, Bronwyn Wuthrich, Ahnae Jones, Lindsey Evans, Jared Newman, Lucy Toliver, Mike Bierly, and Professor Carla Earhart discussing their backgrounds, industry issues, and industry solutions related to the perception of living and/or working in multifamily housing.
Show Guests:
Bronwyn Wuthrich –College Student at Ball State University
Ahnae Jones –College Student at Ball State University
Lindsey Evans –College Student at Ball State University
Jared Newman– College Student at Ball State University
Lucy Toliver –College Student at Ball State University
Mike Bierly –College Student at Ball State University
Carla Earhart, PhD – Professor of Property Management – Ball State University
Host and Producer:
Paul Marks, CAS
Tape Date
April 25, 2023
Air Date:
April 29, 2023
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A conversation with Gaye Jackson, the Executive Director for Houston with Shelters to Shutters, and Leya Nguyen, SHRM-SCP, the Human Resources Director at SYNC Residential, as well as Juan,a placement in the Shelters to Shutters program, discussing the issue of situational homelessness and how the multifamily industry is working to provide solutions.
Show Guests:
Gaye Jackson –Executive Director for Houston with Shelters to Shutters
Leya Nguyen, SHRM-SCP – Human Resources Director at SYNC Residential
Juan –A placement in the Shelters to Shutters program
Host and Producer:
Paul Marks, CAS
Tape Date
April 18, 2023
Air Date:
April 22, 2023
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A conversation with long-time multifamily industry veteran, and a sought-after speaker and trainer, the fantastic Chris Caramanica, CAMT +E,+L, CMM, Director of Facilities with WinnResidential, discussing ideas and opportunities for saving money when maintaining multifamily assets.
Show Guests:
Chris Caramanica, CAMT +E,+L, CMM –Director of Facilities at WinnResidential
Host and Producer:
Paul Marks, CAS
Tape Date
April 11, 2023
Air Date:
April 15, 2023
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A conversation with long-time journalist and reporter in the multifamily industry, the fabulous Paul Bergeron, a Content Strategist with BH Management., discussing the current “hot topics” that are being discussed about the multifamily industry and their possible impact.
Show Guests:
Paul Bergeron –Multifamily Industry Journalist & Content Strategist at BH Management
Host and Producer:
Paul Marks, CAS
Tape Date
April 4, 2023
Air Date:
April 8, 2023
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A conversation with longtime multifamily industry veteran, a nationally sought after industry educator and industry consultant, the fantastic Maria Pietroforte, CPM, NAAEI Faculty, the Founder and President of Maria Pietroforte Consulting, discussing the benefits and results of creating a people first culture in your multifamily organization.
Show Guests:
Maria Pietroforte, CPM, NAAEI Faculty – Founder and President of Maria Pietroforte Consulting
Host and Producer:
Paul Marks, CAS
Tape Date
February 7, 2023
Air Date:
February 11, 2023
Rebroadcast Date:
April 1, 2023
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A conversation with longtime multifamily industry veteran, an author, a sought-after speaker, trainer and consultant, the fantastic Donna Hickey, the owner of Donna Lee by Design, discussing the essential skill of listening and how it impacts our life, both professionally and personally. Also joining the conversation is Tina Jalajel, Leasing Manager, and Vanessa Rivera, Leasing Consultant, both with Brookfield Properties.
Show Guests:
Donna Hickey –Owner of Donna Lee by Design
Tina Jalajel – Leasing Manager with Brookfield Properties
Vanessa Rivera – Leasing Consultant with Brookfield Properties.
Host and Producer:
Paul Marks, CAS
Tape Date
March 21, 2023
Air Date:
March 25, 2023
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A conversation with longtime multifamily industry veteran, and an awesome multifamily industry, educator, speaker, trainer and consultant, Bill Nye, CAM, CAPS, the owner of Bill Nye Training, discussing the “recipe for high occupancy” in tough market conditions.
Show Guests:
Bill Nye –Owner of Bill Nye Training
Host and Producer:
Paul Marks, CAS
Tape Date
March 14, 2023
Air Date:
March 18, 2023
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A conversation with a a wonderful multifamily industry consultant and technology guru, Dom Beveridge, a Principal with 20 for 20, discussing the how technology and centralization are impacting the multifamily industry in 2023
Show Guests:
Dom Beveridge –Principal with 20 for 20
Host and Producer:
Paul Marks, CAS
Tape Date
March 7, 2023
Air Date:
March 11, 2023
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A conversation with a fantastic supplier partner to the multifamily industry, Mohamed Hussein, the CEO of Balanced Asset Solutions, discussing the importance to multifamily operators of an external audit and the challenges and best methods of preparing for an audit.
Show Guests:
Mohamed Hussein –CEO of Balanced Asset Solutions
Host and Producer:
Paul Marks, CAS
Tape Date
February 28, 2023
Air Date:
March 4, 2023
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A conversation with longtime multifamily industry veteran, the fantastic Lisa Russell, CAPS, the Vice President of Asset Management with TM1 Properties, discussing the positive and negative effects and the impact of evolving technologies on multifamily onsite teams.
Show Guests:
Lisa Russell – Vice President of Asset Management of TM1 Properties
Host and Producer:
Paul Marks, CAS
Tape Date
February 7, 2023
Air Date:
February 25, 2023
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A conversation with longtime multifamily industry leader, the insightful Bob Pinnegar, CAE, the President, and CEO of the National Apartment Association, discussing the current state and challenges currently facing the multifamily industry.
Show Guests:
Bob Pinnegar, CAE – President and CEO of the National Apartment Association
Host and Producer:
Paul Marks, CAS
Tape Date
February 14, 2023
Air Date:
February 18, 2023
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A conversation with longtime multifamily industry veteran, a nationally sought after industry educator and industry consultant, the fantastic Maria Pietroforte, CPM, NAAEI Faculty, the Founder and President of Maria Pietroforte Consulting, discussing the benefits and results of creating a people first culture in your multifamily organization.
Show Guests:
Maria Pietroforte, CPM, NAAEI Faculty – Founder and President of Maria Pietroforte Consulting
Host and Producer:
Paul Marks, CAS
Tape Date
February 7, 2023
Air Date:
February 11, 2023
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A conversation with longtime multifamily industry veteran, nationally sought after industry educator and a great multifamily thought leader and industry consultant, the fantastic Debbie Phillips, Ph.D, CPM®, President of The Quadrillion, discussing how understanding goals and roles and proper employee engagement can help to reach full potential.
Show Guests:
Debbie Phillips, Ph.D, CPM® – President of The Quadrillion
Host and Producer:
Paul Marks, CAS
Tape Date
January 31, 2023
Air Date:
February 4, 2023
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A conversation with two long-time multifamily industry veterans, Suzanne Hopson, the President of Operations with Tricap Residential Group, and Jessica Eberbach, the Vice President of People and Culture with Tricap Residential Group, discussing some methods and ideas for setting up your teams and company for success in 2023.
Show Guests:
Suzanne Hopson – President of Operations at Tricap Residential Group
Jessica Eberbach –Vice President of People and Culture at Tricap Residential Group
Host and Producer:
Paul Marks, CAS
Tape Date
January 17, 2023
Air Date:
January 28, 2023
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A conversation with longtime multifamily industry veteran, the fantastic Tony Sousa, Vice President of Operations at RPM Living, discussing the operational challenges facing the multifamily industry in 2023.
Show Guests:
Tony Sousa –Vice President of Operations at RPM Living
Host and Producer:
Paul Marks, CAS
Tape Date
January 17, 2023
Air Date:
January 21, 2023
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A conversation with a longtime multifamily industry veteran, a transformational leadership coach, an author, Host of SUPERFANTASTIC Exchange, and the Director of Operational Initiatives at Steadfast Management…the fabulous Gary Gregory, CAPS, discussing how resolutions, expectations, focus, and serving others effect how you can do better in 2023
Show Guests:
Gary Gregory, CAPS –Transformational Leadership Coach, Author, Host of SUPERFANTASTIC Exchange, and Director of Operational Initiatives at Steadfast Management
Host and Producer:
Paul Marks, CAS
Tape Date
January 10, 2023
Air Date:
January 14, 2023
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A conversation with a longtime multifamily industry veteran, a sought-after multifamily educator, and consultant, the fantastic Jenna Juniper, the President, and CEO of Paonessa Juniper Consulting…discussing the critical need for affordable housing across the country, as well as some obstacles and possible solutions.
Show Guests:
Jenna Juniper –President and CEO of Paonessa Juniper Consulting
Host and Producer:
Paul Marks, CAS
Tape Date
December 20, 2022
Air Date:
January 7, 2023
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A conversation with a longtime multifamily industry veteran, a nationally sought-after multifamily educator, speaker and consultant, the fabulous Bill Nye, the founder of Bill Nye Apartment Guy and Bill Nye Training…discussing the current trends that effect multifamily operations and legal matters.
Show Guests:
Bill Nye –Founder of Bill Nye Apartment Guy and Bill Nye Training
Host and Producer:
Paul Marks, CAS
Tape Date
December 6, 2022
Air Date:
December 31, 2022
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A conversation with two longtime multifamily industry veterans, Matt Rogers, Vice President of Operations with MEB Management Services, and Amy Kraft, Asset Director with MEB Management Services…discussing Multifamily Hiring and Retention and its current impact on the multifamily industry.
Show Guests:
Matt Rogers –Vice President of Operations with MEB Management Services
Amy Kraft – Asset Director with MEB Management Services
Host and Producer:
Paul Marks, CAS
Tape Date
December 20, 2022
Air Date:
December 24, 2022
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A conversation with a longtime multifamily industry veteran, and a nationally sought-after educator and speaker, the fabulous Stephanie Anderson, the Senior Director of Communication and Social Media at Grace Hill…discussing “The Great Break Up” and its impact on the multifamily industry, as well as possible solutions.
Show Guests:
Stephanie Anderson –Senior Director of Communication and Social Media at Grace Hill
Host and Producer:
Paul Marks, CAS
Tape Date
December 13, 2022
Air Date:
December 17, 2022
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A conversation with a longtime multifamily industry veteran, a nationally sought-after educator and speaker, the fantastic Mary Gwyn, the Chief Innovator at Apartment Dynamics … having a main focus in order to “move the dial” in multifamily operations.
Show Guests:
Mary Gwyn –Chief Innovator at Apartment Dynamics
Host and Producer:
Paul Marks, CAS
Tape Date
December 6, 2022
Air Date:
December 10, 2022
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A conversation with two long-time multifamily industry veterans, Donald Davidoff, Co-Founder & CEO of Real Estate Business Analytics, and Jennifer Allen, Vice President of Asset Management with the Lincoln Property Company…discussing the issues, challenges, and solutions for the annual multifamily budgeting process.
Show Guests:
Donald Davidoff –Co-Founder & CEO of Real Estate Business Analytics
Jennifer Allen – Vice President of Asset Management with the Lincoln Property Company
Host and Producer:
Paul Marks, CAS
Tape Date
November 29, 2022
Air Date:
December 3, 2022
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A conversation with a longtime multifamily industry veteran, and one of our industry’s great thought leaders, the fabulous Mike Brewer, the Chief Operating Officer of RADCO Residential…discussing the ongoing problems, challenges, and consequences of application fraud in multifamily and possible solutions.
Show Guests:
Mike Brewer –Chief Operating Officer of RADCO Residential
Host and Producer:
Paul Marks, CAS
Tape Date
November 22, 2022
Air Date:
November 26, 2022
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A conversation with two long-time multifamily industry veterans, and wonderful supplier partners to the multifamily industry, Kara Rice, the Chief Communications Officer at Swift Bunny, and Joe Bailey, the CEO and Founder of Swift Bunny…discussing the importance and challenges of putting the individuals on your teams first to drive better performance.
Show Guests:
Kara Rice –Chief Communications Officer of Swift Bunny
Joe Bailey – CEO and Founder of Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date
November 15, 2022
Air Date:
November 20, 2022
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A conversation with a longtime multifamily industry veteran, and a great industry thought leader, Mike Boone, CPM, the Chief Operating Officer of ITEX…discussing planning and preparing for when things go wrong at a multifamily asset.
Show Guests:
Mike Boone, CPM –Chief Operating Officer of ITEX
Host and Producer:
Paul Marks, CAS
Tape Date
October 11, 2022
Air Date:
October 15, 2022
Rebroadcast Date:
November 12, 2022
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A conversation with a longtime multifamily industry veteran, who is national educator and sought-after speaker, the fantastic Paul Rhodes, the Senior Manager of Maintenance Learning with Brookfield Properties…discussing the challenges of finding, training and retaining multifamily maintenance technicians.
Show Guests:
Paul Rhodes –Senior Manager of Maintenance Learning with Brookfield Properties
Host and Producer:
Paul Marks, CAS
Tape Date
October 18, 2022
Air Date:
November 5, 2022
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A conversation with a long-time multifamily industry veteran, Keith Long, Vice President of W. H. Long Companies, and a wonderful supplier partner to the multifamily industry, Mohamed Hussein, the CEO of Balanced Asset Solutions…discussing the major role that accounting, and accountability plays in operating multifamily assets.
Show Guests:
Keith Long –Vice President of W. H. Long Companies
Mohamed Hussein – CEO of Balanced Asset Solutions
Host and Producer:
Paul Marks, CAS
Tape Date
October 25, 2022
Air Date:
October 29, 2022
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A conversation with a longtime multifamily industry veteran, David Stanke,MBA, the National Manager of Property Operations with Progress Residential…discussing why transforming culture and building trust in teams is so important in multifamily.
Show Guests:
David Stanke, MBA –National Manager of Property Operations with Progress Residential
Host and Producer:
Paul Marks, CAS
Tape Date
October 18, 2022
Air Date:
October 23, 2022
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A conversation with a longtime multifamily industry veteran, and a great industry thought leader, Mike Boone, CPM, the Chief Operating Officer of ITEX…discussing planning and preparing for when things go wrong at a multifamily asset.
Show Guests:
Mike Boone, CPM –Chief Operating Officer of ITEX
Host and Producer:
Paul Marks, CAS
Tape Date
October 11, 2022
Air Date:
October 15, 2022
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A conversation with a longtime multifamily veteran, an outstanding industry educator and trainer, Scott Ployer, President & CEO of National Property Management Strategies Group … discussing the importance of employee job safety and how to reduce worker’s compensation claims.
Show Guests:
Scott Ployer –President & CEO of National Property Management Strategies Group
Host and Producer:
Paul Marks, CAS
Tape Date
August 30, 2022
Air Date:
September 3, 2022
Rebroadcast Date:
October 8, 2022
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NUGGETS OF GOLD: FINDING THE UPSIDE IN A DISTRESSED NEW ACQUISITION
Show Description:
A conversation with two longtime multifamily industry veterans, Kelli Guyton, a Multifamily Operations Consultant with Guyton & Associates, and Priscilla Orta, an experienced Multi-site Manager for an Independent Owner…discussing the challenges and opportunities of taking over a distressed multifamily asset.
Show Guests:
Kelli Guyton – Multifamily Operations Consultant with Guyton & Associates
Priscilla Orta – Experienced Multi-site Manager for an Independent Owner
Host and Producer:
Paul Marks, CAS
Tape Date
September 27, 2022
Air Date:
October 1, 2022
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A conversation with a longtime multifamily veteran, an outstanding industry educator, and national speaker, Chris Caramanica, Director of Facilities with WinnResidential … discussing the most common misconceptions about multifamily on-site maintenance professionals, why they exist, and what can be done about it.
Show Guests:
Chris Caramanica –Director of Facilities with WinnResidential
Host and Producer:
Paul Marks, CAS
Tape Date
August 16, 2022
Air Date:
August 20, 2022
Rebroadcast Date:
September 25, 2022
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Show Description:
A conversation with a longtime multifamily veteran, a terrific industry educator and national speaker, the great Bill Nye, the owner of Bill Nye Training and Consulting…discussing the impact of social media attention and how it is affecting the way people feel about their current job.
Show Guests:
Bill Nye –Owner of Bill Nye Training and Consulting.
Host and Producer:
Paul Marks, CAS
Tape Date
August 23, 2022
Air Date:
August 27, 2022
Rebroadcast Date:
September 18, 2022
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A conversation with a longtime multifamily industry veteran, a consultant, a coach, a sought-after speaker, and a bestselling author, the wonderful Leslie Register, CPM…discussing how to promote wellness in multifamily organizations and the importance of Self Care.
Show Guests:
Leslie Register, CPM– Consultant, Coach, Speaker and Bestselling Author
Host and Producer:
Paul Marks, CAS
Tape Date
September 6, 2022
Air Date:
September 10, 2022
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A conversation with a longtime multifamily veteran, an outstanding industry educator and trainer, Scott Ployer, President & CEO of National Property Management Strategies Group … discussing the importance of employee job safety and how to reduce worker’s compensation claims.
Show Guests:
Scott Ployer –President & CEO of National Property Management Strategies Group
Host and Producer:
Paul Marks, CAS
Tape Date
August 30, 2022
Air Date:
September 3, 2022
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily veteran, a terrific industry educator and national speaker, the great Bill Nye, the owner of Bill Nye Training and Consulting…discussing the impact of social media attention and how it is affecting the way people feel about their current job.
Show Guests:
Bill Nye –Owner of Bill Nye Training and Consulting.
Host and Producer:
Paul Marks, CAS
Tape Date
August 23, 2022
Air Date:
August 27, 2022
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A conversation with a longtime multifamily veteran, an outstanding industry educator, and national speaker, Chris Caramanica, Director of Facilities with WinnResidential … discussing the most common misconceptions about multifamily on-site maintenance professionals, why they exist, and what can be done about it.
Show Guests:
Chris Caramanica –Director of Facilities with WinnResidential
Host and Producer:
Paul Marks, CAS
Tape Date
August 16, 2022
Air Date:
August 20, 2022
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A conversation with two longtime multifamily industry veterans, Matt Rogers, Vice President of Operations with MEB Management Services, and Lance Dreher, the Senior Director of Ancillary Services with MEB Management Services … discussing the multifamily industry’s ability to adapt and embrace new and emerging technologies.
Show Guests:
Matt Rogers –Vice President of Operations with MEB Management Services
Lance Dreher –Senior Director of Ancillary Services with MEB Management Services
Host and Producer:
Paul Marks, CAS
Tape Date
July 12, 2022
Air Date:
July 16, 2022
Rebroadcast Date:
August 13, 2022
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A conversation with two individuals who are both positively impacting the multifamily industry, Helena Johnson, the CORE Coordinator with the Alabama Center for Real Estate, and Michael Huckaby, the Founder and CEO of LifeRamp… discussing the diverse multifamily workforce that is being developed with programs suce as CORE and LifeRamp.
Show Guests:
Helena Johnson –CORE Coordinator with the Alabama Center for Real Estate
Michael Huckaby – Founder and CEO of LifeRamp
Host and Producer:
Paul Marks, CAS
Tape Date
August 2, 2022
Air Date:
August 6, 2022
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A conversation with a longtime multifamily veteran, and a wonderful industry educator, Christi Wedel, the Training and Development Manager with Tricap Residential Group… discussing closing techniques, mindset shifts and going deeper with your questions.
Show Guests:
Christi Wedel –Training and Development Manager with Tricap Residential Group
Host and Producer:
Paul Marks, CAS
Tape Date
July 26, 2022
Air Date:
July 30, 2022
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A conversation with a great supplier partner to the multifamily industry, Mo Hussein, the CEO of Balanced Asset Solutions … discussing the impact of technology and the challenges with its adoption by multifamily operators.
Show Guests:
Mo Hussein –CEO of Balanced Asset Solutions
Host and Producer:
Paul Marks, CAS
Tape Date
July 19, 2022
Air Date:
July 23, 2022
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A conversation with two longtime multifamily industry veterans, Matt Rogers, Vice President of Operations with MEB Management Services, and Lance Dreher, the Senior Director of Ancillary Services with MEB Management Services … discussing the multifamily industry’s ability to adapt and embrace new and emerging technologies.
Show Guests:
Matt Rogers –Vice President of Operations with MEB Management Services
Lance Dreher –Senior Director of Ancillary Services with MEB Management Services
Host and Producer:
Paul Marks, CAS
Tape Date
July 12, 2022
Air Date:
July 16, 2022
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A conversation with two longtime multifamily industry veterans, Stephanie Graves, Co-Founder of Q10 Property Advisors, and Julie Hartman, Co-Founder of B2G Victory … providing support and embracing humanity and a more tolerant work environment for multifamily teams.
Show Guests:
Stephanie Graves –Co-Founder of Q10 Property Advisors
Julie Hartman –Co-Founder of B2G Victory
Host and Producer:
Paul Marks, CAS
Tape Date
July 5, 2022
Air Date:
July 9, 2022
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A conversation with two great journalists, who cover the multifamily industry daily, Jessica Fiur, Editor-in-Chief of Multi-Housing News, and IvyLee Rosario, Senior Associate Editor of Multi-Housing News. …discussing the benefits of a four-day work week and if the multifamily industry is ready to embrace that idea.
Show Guests:
Jessica Fiur –Editor-in-Chief of Multi-Housing News
IvyLee Rosario – Senior Associate Editor of Multi-Housing News
Host and Producer:
Paul Marks, CAS
Tape Date
June 7, 2022
Air Date:
June 11, 2022
Rebroadcast Date:
July 2, 2022
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A conversation with longtime multifamily veteran, Tony Sousa, the Vice President of Operations for RPM Living …discussing his ideas and methods for improving multifamily culture within organizations, as well as how to improve employee recruitment, retention, and morale.
Show Guests:
Tony Sousa –Vice President of Operations for RPM Living
Host and Producer:
Paul Marks, CAS
Tape Date
May 31, 2022
Air Date:
June 4, 2022
Rebroadcast Date:
June 25, 2022
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A conversation with two longtime multifamily industry veterans, Stephanie Anderson, Senior Director of Communication and Social Media at Grace Hill, and Jessica Eberbach, Vice President of People and Culture at Tricap Residential Group…discussing the multifamily employee turnover crisis, some of the causes and possible solutions for the future.
Show Guests:
Stephanie Anderson –Senior Director of Communication and Social Media at Grace Hill
Jessica Eberbach – Vice President of People and Culture at Tricap Residential Group
Host and Producer:
Paul Marks, CAS
Tape Date
May 17, 2022
Air Date:
May 21, 2022
Rebroadcast Date:
June 18, 2022
See omnystudio.com/listener for privacy information.
A conversation with two great journalists, who cover the multifamily industry daily, Jessica Fiur, Editor-in-Chief of Multi-Housing News, and IvyLee Rosario, Senior Associate Editor of Multi-Housing News. …discussing the benefits of a four-day work week and if the multifamily industry is ready to embrace that idea.
Show Guests:
Jessica Fiur –Editor-in-Chief of Multi-Housing News
IvyLee Rosario – Senior Associate Editor of Multi-Housing News
Host and Producer:
Paul Marks, CAS
Tape Date
June 7, 2022
Air Date:
June 11, 2022
See omnystudio.com/listener for privacy information.
A conversation with longtime multifamily veteran, Tony Sousa, the Vice President of Operations for RPM Living …discussing his ideas and methods for improving multifamily culture within organizations, as well as how to improve employee recruitment, retention, and morale.
Show Guests:
Tony Sousa –Vice President of Operations for RPM Living
Host and Producer:
Paul Marks, CAS
Tape Date
May 31, 2022
Air Date:
June 4, 2022
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily veteran, a best-selling author and a Transformational Leadership Coach,Gary Gregory, Director of Operational Initiatives at Steadfast Management…about the benefits of one-on-one leadership coaching to people who work in the multifamily industry.
Show Guests:
Gary Gregory –Best selling author, Transformational Leadership Coach and Director of Operational Initiatives at Steadfast Management
Host and Producer:
Paul Marks, CAS
Tape Date
April 19, 2022
Air Date:
April 23, 2022
Rebroadcast Date:
May 28, 2022
See omnystudio.com/listener for privacy information.
EMPLOYEE EXPERIENCE: THE FUTURE OF MULTIFAMILY
Show Description:
A conversation with two longtime multifamily industry veterans, Stephanie Anderson, Senior Director of Communication and Social Media at Grace Hill, and Jessica Eberbach, Vice President of People and Culture at Tricap Residential Group…discussing the multifamily employee turnover crisis, some of the causes and possible solutions for the future.
Show Guests:
Stephanie Anderson –Senior Director of Communication and Social Media at Grace Hill
Jessica Eberbach – Vice President of People and Culture at Tricap Residential Group
Host and Producer:
Paul Marks, CAS
Tape Date
May 17, 2022
Air Date:
May 21, 2022
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, who are very important supplier partners to the industry, Kara Rice, the Chief Communications Officer at Swift Bunny, and Joe Bailey, the Chief Executive Officer, and Founder of Swift Bunny.…discussing what multifamily owners and operators should understand about the factors that drive employee decisions regarding the future with their employers.
Show Guests:
Kara Rice –Chief Communications Officer at Swift Bunny
Joe Bailey – Chief Executive Officer and Founder of Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date
April 5, 2022
Air Date:
April 9, 2022
Rebroadcast Date:
May14, 2022
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily veteran, who is also known as “The Most Curious Person In Multifamily”, Moshe Crane, the Director of Marketing and Leasing with Sage Ventures…discussing the market conditions that are causing some changes in multifamily operations and how to effectively deal with those changes.
Show Guests:
Moshe Crane –Director of Marketing and Leasing with Sage Ventures
Host and Producer:
Paul Marks, CAS
Tape Date
May 3, 2022
Air Date:
May 7, 2022
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A conversation with a longtime multifamily veteran, a best-selling author and a Personal Coach, as well as a Multifamily Consultant, Kathy Clem, the owner of Vast Resources Coaching and Consulting …discussing providing a positive online experience (across all online platforms) for multifamily prospects and residents.
Show Guests:
Kathy Clem –Owner of Vast Resources Coaching and Consulting
Host and Producer:
Paul Marks, CAS
Tape Date
April 26, 2022
Air Date:
April 30, 2022
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily veteran, a best-selling author and a Transformational Leadership Coach,Gary Gregory, Director of Operational Initiatives at Steadfast Management…about the benefits of one-on-one leadership coaching to people who work in the multifamily industry.
Show Guests:
Gary Gregory –Best selling author, Transformational Leadership Coach and Director of Operational Initiatives at Steadfast Management
Host and Producer:
Paul Marks, CAS
Tape Date
April 19, 2022
Air Date:
April 23, 2022
See omnystudio.com/listener for privacy information.
A conversation with Robert Gaulden, the Director of Multifamily Channel Strategy at Allegion, Alex Samoylovich, Founder & Co-CEO, Livly, and Brian Duggan, Co-Founder & Co-CEO, Livly.and Founder & CEO, Guardian Properties.…discussing how Resident Experience Apps are being adopted how they are helpful to multifamily operators.
Show Guests:
Robert Gaulden –Director of Multifamily Channel Strategy at Allegion
Alex Samoylovich– Founder & Co-CEO, Livly
Brian Duggan – Co-Founder & Co-CEO, Livly. and Founder & CEO, Guardian Properties
Host and Producer:
Paul Marks, CAS
Tape Date
April 12, 2022
Air Date:
April 16, 2022
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, who are very important supplier partners to the industry, Kara Rice, the Chief Communications Officer at Swift Bunny, and Joe Bailey, the Chief Executive Officer, and Founder of Swift Bunny.…discussing what multifamily owners and operators should understand about the factors that drive employee decisions regarding the future with their employers.
Show Guests:
Kara Rice –Chief Communications Officer at Swift Bunny
Joe Bailey – Chief Executive Officer and Founder of Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date
April 5, 2022
Air Date:
April 9, 2022
See omnystudio.com/listener for privacy information.
A conversation with a prolific journalist who covers the multifamily industry daily, Paul Bergeron, Executive Editor of real estate content platform, Thought Leadership Today.…discussing what he is hearing from multifamily industry leaders about several different challenges and topics.
Show Guests:
Paul Bergeron –Executive Editor of Thought Leadership Today
Host and Producer:
Paul Marks, CAS
Tape Date
March 29, 2022
Air Date:
April 2, 2022
See omnystudio.com/listener for privacy information.
Show Description:
A conversation with long-time multifamily industry veteran and business leader, Mike Brewer, the Chief Operating Officer of RADCO Residential.…discussing the current mental health crisis in the multifamily industry…the challenges and how to improve the situation.
Show Guests:
Mike Brewer –Chief Operating Officer of RADCO Residential
Host and Producer:
Paul Marks, CAS
Tape Date
December 28, 2021
Air Date:
January 1, 2022
Rebroadcast Date:
March 26, 2022
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Mary Gwyn, the Chief Innovator at Apartment Dynamics, and Tom Gwyn, the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement.
Show Guests:
Mary Gwyn –Chief Innovator with Apartment Dynamics
Tom Gwyn –Owner of Apartment Dynamics
Host and Producer:
Paul Marks, CAS
Tape Date:February 22, 2022
Air Date:February 26, 2022
Rebroadcast Date: March 19, 2022
See omnystudio.com/listener for privacy information.
A conversation with long-time multifamily industry veteran, Dom Beveridge, a principal with 20 for 20 and D2 Demand Solutions.…discussing the results from the annual report of 20 conversations with Senior Multifamily Industry Executives.
Show Guests:
Dom Beveridge –Principal with 20 for 20 and D2 Demand Solutions
Host and Producer:
Paul Marks, CAS
Tape Date:
March 8, 2022
Air Date:
March 12, 2022
See omnystudio.com/listener for privacy information.
A conversation with longtime multifamily industry veteran, Tearra Dotson,a Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed.…discussing how to create winning customer service to achieve better resident retention at multifamily assets.
Show Guests:
Tearra Dotson –Senior Regional Manager with TWG and the Founder of HOPS – Helping Other People Succeed
Host and Producer:
Paul Marks, CAS
Tape Date:
March 1, 2022
Air Date:
March 5, 2022
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Mary Gwyn, the Chief Innovator at Apartment Dynamics, and Tom Gwyn, the Owner of Apartment Dynamics …discussing the issues with multifamily employee retention and possible methods and solutions for improvement.
Show Guests:
Mary Gwyn –Chief Innovator with Apartment Dynamics
Tom Gwyn –Owner of Apartment Dynamics
Host and Producer:
Paul Marks, CAS
Tape Date:February 22, 2022
Air Date:February 26, 2022
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A conversation with longtime multifamily industry veteran, Christie Sandlin, a Regional Manager with Greystar, and a great supplier partner to the multifamily industry and a security expert, Ryan Strange, the President of ControlByNet…discussing the issue of increasing theft incidents at multifamily assts and the methods available to minimize it.
Show Guests:
Christie Sandlin –Regional Manager with Greystar
Ryan Strange –President of ControlByNet
Host and Producer:
Paul Marks, CAS
Tape Date
February 15, 2022
Air Date:
February 19, 2022
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A conversation with Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University…discussing how “renter stigma” impacts the multifamily industry and how we as an industry can respond.
Show Guests:
Carla Earhart, PhD –Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University
Host and Producer:
Paul Marks, CAS
Tape Date
October 19, 2021
Air Date:
October 23, 2021
Rebroadcast Date:
February 12, 2022
See omnystudio.com/listener for privacy information.
A conversation with author and longtime multifamily industry veteran,Kathy Clem, CPM, MA,the owner of Vast Coaching Resources …discussing the most effective methods for recruiting and retaining multifamily teams.
Show Guests:
Kathy Clem, CPM, MA –Owner of Vast Coaching Resources
Host and Producer:
Paul Marks, CAS
Tape Date
October 26, 2021
Air Date:
October 30, 2021
Rebroadcast Date:
February 5, 2022
See omnystudio.com/listener for privacy information.
A conversation with a journalist who covers the multifamily industry daily, Jessica Fiur, the Editor In Chief of Multi-Housing News, and a longtime multifamily industry veteran, Barry Tomlin, the Vice President of Breeden Property Management…discussing some of the multifamily property management trends that maybe should not be considered in 2022.
Show Guest:
Jessica Fiur –Editor In Chief of Multi-Housing News
Barry Tomlin – Vice President of Breeden Property Management
Host and Producer:
Paul Marks, CAS
Tape Date:
January 25, 2022
Air Date:
January 29, 2022
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A conversation with two longtime multifamily industry veterans, Stephanie Graves, Co-Founder and CEO of Q10 Property Advisors, and Marilyn Rivero, a Regional Account Manager with FIRST ONSITE.…discussing the impact and effect of the current labor shortage, supply chain issues and workflow for renovation and construction at multifamily assets .
Show Guest:
Stephanie Graves –Co-Founder and CEO of Q10 Property Advisors
Marilyn Rivero –Regional Account Manager with FIRST ONSITE
Host and Producer:
Paul Marks, CAS
Tape Date:
January 18, 2022
Air Date:
January 18, 2022
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A conversation with long-time multifamily industry veteran, Jennifer Staciokas, Executive Managing Director of Property Management at Western Wealth Communities…discussing the challenges of hiring and retaining multifamily talent during the Great Resignation.
Show Guest:
Jennifer Staciokas –Executive Managing Director of Property Management at Western Wealth Communities
Host and Producer:
Paul Marks, CAS
Tape Date:
December 7, 2021
Air Date:
December 11, 2021
Rebroadcast Date:
January 15th, 2022
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A conversation with three long-time multifamily industry veterans, the fantasticKathy Clem,a multifamily industry consultant and author, and the marvelousBeth Van Winkle, the Regional Vice President of Property Operations of Highmark Residential’s South Central Region, as well as the distinguished Chris Becker,an Area Director with UDR…discussing their careers and sharing their stories to provide insight into the great opportunities offered within the multifamily industry.
Show Guest:
Kathy Clem –Multifamily industry consultant and author
Beth Van Winkle – Regional Vice President of Property Operations of Highmark Residential’s South Central Region
Chris Becker – Area Director with UDR
Host and Producer:
Paul Marks, CAS
Tape Date:
December 14, 2021
Air Date:
December 18, 2021
Rebroadcast Date:
January 8, 2022
See omnystudio.com/listener for privacy information.
A conversation with long-time multifamily industry veteran and business leader, Mike Brewer, the Chief Operating Officer of RADCO Residential.…discussing the current mental health crisis in the multifamily industry…the challenges and how to improve the situation.
Show Guests:
Mike Brewer –Chief Operating Officer of RADCO Residential
Host and Producer:
Paul Marks, CAS
Tape Date
December 28, 2021
Air Date:
January 1, 2022
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A conversation with two longtime multifamily industry veterans, Stephanie Anderson, the Senior Director of Communication & Social Media with Grace Hill, and Moshe Crane, the Director of Leasing & Marketing with Sage Ventures …discussing current trending ideas in multifamily and whether they agree or disagree and why.
Show Guests:
Stephanie Anderson –Senior Director of Communication & Social Media with Grace Hill
Moshe Crane –Director of Leasing & Marketing with Sage Ventures
Host and Producer:
Paul Marks, CAS
Tape Date
November 22, 2021
Air Date:
November 27, 2021
Rebroadcast Date:
December 25, 2021 (Saturday, on AM –1070 at 11:00 AM CST)
See omnystudio.com/listener for privacy information.
A conversation with three long-time multifamily industry veterans, the fantasticKathy Clem,a multifamily industry consultant and author, and the marvelousBeth Van Winkle, the Regional Vice President of Property Operations of Highmark Residential’s South Central Region, as well as the distinguished Chris Becker,an Area Director with UDR…discussing their careers and sharing their stories to provide insight into the great opportunities offered within the multifamily industry.
Show Guest:
Kathy Clem –Multifamily industry consultant and author
Beth Van Winkle – Regional Vice President of Property Operations of Highmark Residential’s South Central Region
Chris Becker – Area Director with UDR
Host and Producer:
Paul Marks, CAS
Tape Date:
December 14, 2021
Air Date:
December 18, 2021
See omnystudio.com/listener for privacy information.
A conversation with long-time multifamily industry veteran, Jennifer Staciokas, Executive Managing Director of Property Management at Western Wealth Communities…discussing the challenges of hiring and retaining multifamily talent during the Great Resignation.
Show Guest:
Jennifer Staciokas –Executive Managing Director of Property Management at Western Wealth Communities
Host and Producer:
Paul Marks, CAS
Tape Date:
December 7, 2021
Air Date:
December 11, 2021
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A conversation with the President and CEO of the National Apartment Association (NAA), Bob Pinnegar…discussing challenges facing the multifamily industry including operations, affordability, amenities, rental assistance and much more.
Show Guest:
Bob Pinnegar –President and CEO of the National Apartment Association (NAA)
Host and Producer:
Paul Marks, CAS
Tape Date:
November 30, 2021
Air Date:
December 4, 2021
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A conversation with two longtime multifamily industry veterans, Stephanie Anderson, the Senior Director of Communication & Social Media with Grace Hill, and Moshe Crane, the Director of Leasing & Marketing with Sage Ventures …discussing current trending ideas in multifamily and whether they agree or disagree and why.
Show Guests:
Stephanie Anderson –Senior Director of Communication & Social Media with Grace Hill
Moshe Crane –Director of Leasing & Marketing with Sage Ventures
Host and Producer:
Paul Marks, CAS
Tape Date
November 22, 2021
Air Date:
November 27, 2021
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A conversation with leading supplier partners to the multifamily industry, Robert Gaulden, the Director of Multifamily Channel Strategy at Allegion, and Blake Miller, the Founder of Homebase …discussing how smart home technology and its adoption can change the future of multifamily.
Show Guests:
Robert Gaulden –Director of Multifamily Channel Strategy at Allegion
Blake Miller– Founder of Homebase
Host and Producer:
Paul Marks, CAS
Tape Date
November 16, 2021
Air Date:
November 20, 2021
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A conversation with two journalists who cover the multifamily industry daily, Jessica Fiur,the Editor In Chief of Multi-Housing News, andSuzann Silverman,the Editorial Director of Multi-Housing News…discussing how to attract and market to the Gen Z renter, the next wave in multifamily residents.
Show Guests:
Jessica Fiur –Editor In Chief of Multi-Housing News
Suzann Silverman – Editorial Director of Multi-Housing News
Host and Producer:
Paul Marks, CAS
Tape Date
November 2, 2021
Air Date:
November 13, 2021
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A conversation with Paul Bergeron,Executive Editor of real estate content platform, Thought Leadership Today…discussing trends it multifamily marketing, hiring and operations.
Show Guests:
Paul Bergeron –Executive Editor of real estate content platform, Thought Leadership Today
Host and Producer:
Paul Marks, CAS
Tape Date
November 2, 2021
Air Date:
November 2, 2021
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A conversation with author and longtime multifamily industry veteran,Kathy Clem, CPM, MA,the owner of Vast Coaching Resources …discussing the most effective methods for recruiting and retaining multifamily teams.
Show Guests:
Kathy Clem, CPM, MA –Owner of Vast Coaching Resources
Host and Producer:
Paul Marks, CAS
Tape Date
October 26, 2021
Air Date:
October 30, 2021
See omnystudio.com/listener for privacy information.
A conversation with Carla Earhart, PhD – Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University…discussing how “renter stigma” impacts the multifamily industry and how we as an industry can respond.
Show Guests:
Carla Earhart, PhD –Professor of Property Management, in the Department of Applied Business, Miller College of Business at Ball State University
Host and Producer:
Paul Marks, CAS
Tape Date
October 19, 2021
Air Date:
October 23, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran, Stephanie Anderson, Senior Director of Content Strategy with Grace Hill, and Mariana Loboguerrero, Intersect Response Platform Coordinator with iEmpathize.…discussing how human trafficking impacts the multifamily industry.
Show Guests:
Stephanie Anderson –Senior Director of Content Strategy with Grace Hill
Mariana Loboguerrero –Intersect Response Platform Coordinator with iEmpathize
Host and Producer:
Paul Marks, CAS
Tape Date:June 1, 2021
Air Date:June 5, 2021
Rebroadcast Date:October 16, 2021
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A conversation with two longtime multifamily veterans, Adrian Danila ,Regional Maintenance Director with Birchstone Residential andGary Gregory,Transformational Leadership Coach with The Gary Gregory…discussing how multifamily maintenance team impact assets and the industry and how to develop maintenance team members.
Show Guests:
Adrian Danila –Regional Maintenance Director with Birchstone Residential
Gary Gregory –Transformational Leadership Coach with The Gary Gregory
Host and Producer:
Paul Marks, CAS
Tape Date:
August 24, 2021
Air Date :
September 4, 2021
Rebroadcast Date :
October 9, 2021
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A conversation with longtime multifamily industry veteran, Ed Buckley, Vice President of Operations with Avenue5 Residential.…discussing how multifamily property management should be approached to create long-term impact and results.
Show Guests:
Ed Buckley – Vice President of Operations with Avenue5 Residential
Host and Producer:
Paul Marks, CAS
Tape Date:
September 28, 2021
Air Date :
October 2, 2021
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A conversation with a wonderful supplier partner to the multifamily industry, Peter Roisman, the President and CEO of REV – The Multifamily Leasing Company and longtime multifamily industry veteran, Marie Route, Vice President of Leasing Management with REV – The Multifamily Leasing Company, as well as Christopher “Gio” Giottonini, Director of Technology and Research and Development with REV – The Multifamily Leasing Company.…discussing how multifamily leasing will change in the future and breaking away from the old leasing model and methods.
Show Guests:
Peter Roisman – President and CEO of REV – The Multifamily Leasing Company
Marie Route –Vice President of Leasing Management with REV – The Multifamily Leasing Company
Christopher “Gio” Giottonini –Director of Technology and Research and Development with REV – The Multifamily Leasing Company
Host and Producer:
Paul Marks, CAS
Tape Date:
September 21, 2021
Air Date :
September 25, 2021
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A conversation with two longtime multifamily veterans and industry educators, as well as wonderful supplier partners to our industry, Stephanie Anderson, Senior Director of Content Strategy with Grace Hill and Kara Rice, Chief Communications Officer with Swift Bunny…discussing the alarming trend of employee turnover and resignations in the multifamily industry.
Show Guests:
Stephanie Anderson – Senior Director of Content Strategy with Grace Hill
Kara Rice – Chief Communications Officer with Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date:
August 17, 2021
Air Date :
August 21, 2021
Rebroadcast Date :
September 18, 2021
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A conversation with a longtime multifamily veteran and sought-after speaker multifamily industry educator and consultant, Rich George, COO of NOI Coach and owner of Blue Door Apartments and Taylor Leach, President and Co-Founder of eConserve – Multifamily Water Conservation Solutions.…discussing the impact on multifamily assets of inflation and how it might play in a value crisis.
Show Guests:
Rich George – COO of NOI Coach and the owner of Blue Door Apartments
Taylor Leach –President and Co-Founder of eConserve – Multifamily Water Conservation Solutions
Host and Producer:
Paul Marks, CAS
Tape Date:
September 7, 2021
Air Date :
September 11, 2021
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A conversation with two longtime multifamily veterans, Adrian Danila ,Regional Maintenance Director with Birchstone Residential andGary Gregory,Transformational Leadership Coach with The Gary Gregory…discussing how multifamily maintenance team impact assets and the industry and how to develop maintenance team members.
Show Guests:
Adrian Danila –Regional Maintenance Director with Birchstone Residential
Gary Gregory –Transformational Leadership Coach with The Gary Gregory
Host and Producer:
Paul Marks, CAS
Tape Date:
August 24, 2021
Air Date :
September 4, 2021
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A conversation with two longtime multifamily veterans, Lani Porter, Executive Vice President and Managing Director with CALCAP Properties, and Ryan Kelly, Marketing Director with CALCAP Properties …discussing ideas and methods to modernize multifamily marketing.
Show Guests:
Lani Porter –Executive Vice President and Managing Director with CALCAP Properties
Ryan Kelly – Marketing Director with CALCAP Properties
Host and Producer:
Paul Marks, CAS
Tape Date:
August 24, 2021
Air Date :
August 28, 2021
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A conversation with two longtime multifamily veterans and industry educators, as well as wonderful supplier partners to our industry, Stephanie Anderson, Senior Director of Content Strategy with Grace Hill and Kara Rice, Chief Communications Officer with Swift Bunny…discussing the alarming trend of employee turnover and resignations in the multifamily industry.
Show Guests:
Stephanie Anderson – Senior Director of Content Strategy with Grace Hill
Kara Rice – Chief Communications Officer with Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date:
August 17, 2021
Air Date :
August 21, 2021
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A conversation with two longtime multifamily industry veterans, Monica Gracia,a Regional Director with Dayrise Residential andBrandon Coleman,Senior Property Manager with Point Reyes Residential…discussing the interesting situations…the good, not so good, and funny that multifamily Property Managers and Regional Managers deal with every day.
Show Guests:
Monica Gracia – Regional Director with Dayrise Residential
Brandon Coleman – Senior Property Manager with Point Reyes Residential
Host and Producer:
Paul Marks, CAS
Tape Date:
August 10, 2021
Air Date :
August 14, 2021
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A conversation with a longtime multifamily industry veteran, Jana Frazier,Associate Vice President of Recruiting and Engagement for IMT Residential…discussing how to engage with your multifamily team in order to achieve better performance and retention.
Show Guests:
Jana Frazier– Associate Vice President of Recruiting and Engagement for IMT Residential.
Host and Producer:
Paul Marks, CAS
Tape Date:
August 3, 2021
Air Date :
August 7, 2021
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A conversation with two longtime multifamily industry veterans, Fred Pierce, President and CEO of Pierce Education Properties and KrisAnn “KC” Kizer, National Director of Leasing and Marketing with Pierce Education Properties…discussing the effects to the student housing industry from the global pandemic.
Show Guests:
Fred Pierce– President and CEO of Pierce Education Properties
KrisAnn “KC” Kizer – National Director of Leasing and Marketing with Pierce Education Properties
Host and Producer:
Paul Marks, CAS
Tape Date:
July 27, 2021
Air Date :
July 31, 2021
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A conversation with a longtime multifamily industry veteran, and a true leader in the multifamily industry, Dave Marcinkowski, a Partner with Madera Residential.…discussing the challenges of operating multifamily assets coming out of the pandemic, as well as some other exciting ideas for multifamily operators.
Show Guests:
Dave Marcinkowski –Partner with Madera Residential
Host and Producer:
Paul Marks, CAS
Tape Date:
June 29, 2021
Air Date :
July 3, 2021
Rebroadcast Date:
July 24, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran, a nationally sought-after speaker and multifamily industry educator, Bill Nye, Director of Operations with Rockstar Capital.…discussing the fight for talent, a major issue that will impact the future of the multifamily industry.
Show Guests:
Bill Nye –Director of Operations at Rockstar Captial
Host and Producer:
Paul Marks, CAS
Tape Date:
April 29, 2021
Air Date:
May 8, 2021
Rebroadcast Date:
July 17, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry journalist, Jessica Fiur, Managing Editor of Multi-Housing News, also known as MHN…discussing the trends and priorities in operating multifamily assets resulting from and coming out of a global pandemic.
Show Guests:
Jessica Fiur –Managing Editor of Multi-Housing News (MHN)
Host and Producer:
Paul Marks, CAS
Tape Date:
July 6, 2021
Air Date :
July 10, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran, and a true leader in the multifamily industry, Dave Marcinkowski, a Partner with Madera Residential.…discussing the challenges of operating multifamily assets coming out of the pandemic, as well as some other exciting ideas for multifamily operators.
Show Guests:
Dave Marcinkowski –Partner with Madera Residential
Host and Producer:
Paul Marks, CAS
Tape Date:
June 29, 2021
Air Date :
July 3, 2021
See omnystudio.com/listener for privacy information.
A conversation with multifamily industry legend, Doug Bibby, President of the National Multifamily Housing Council (NMHC) and also joining us is a great multifamily industry leader, David Schwartz, CEO, Chairman and Co-Founder of Waterton, who also serves as the current Chair of the National Multifamily Housing Council (NMHC)…discussing the NMHC’s outlook for the multifamily industry for 2021 and beyond.
Show Guests:
Doug Bibby –President of the National Multifamily Housing Council (NMHC)
David Schwartz – CEO, Chairman and Co-Founder of Waterton, and the Chair of the National Multifamily Housing Council (NMHC)
Host and Producer:
Paul Marks, CAS
Tape Date:
January 12, 2021
Air Date :
January 16, 2021
Rebroadcast Date :
June 26, 2021
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Crystal Moya,Regional Vice President with The NRP Group and Stephanie Anderson,Senior Director, Content Strategy with Grace Hill…discussing why and how the multifamily industry provides wonderful growth and opportunity, as well as revealing their inspiring personal journeys.
Show Guests:
Crystal Moya –Regional Vice President with The NRP Group
Stephanie Anderson –Senior Director, Content Strategy with Grace Hill
Host and Producer:
Paul Marks, CAS
Tape Date:
March 30, 2021
Air Date:
May 1, 2021
Rebroadcast Date:
June 19, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran, Dave Gilles, CEO of Madera Residential, and a wonderful multifamily industry supplier partner, Robert Gaulden,Director of Multifamily Strategy at Allegion…discussing technology options for value add and non-class A multifamily assets.
Show Guests:
Dave Gilles –CEO of Madera Residential
Robert Gaulden –Director of Multifamily Strategy at Allegion
Host and Producer:
Paul Marks, CAS
Tape Date:
June 8, 2021
Air Date:
June 12, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran, Stephanie Anderson, Senior Director of Content Strategy with Grace Hill, and Mariana Loboguerrero, Intersect Response Platform Coordinator with iEmpathize.…discussing how human trafficking impacts the multifamily industry.
Show Guests:
Stephanie Anderson –Senior Director of Content Strategy with Grace Hill
Mariana Loboguerrero –Intersect Response Platform Coordinator with iEmpathize
Host and Producer:
Paul Marks, CAS
Tape Date:June 1, 2021
Air Date:June 5, 2021
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans Tracie Yoder, Senior Vice President of Operations with Barvin, and Tori Lewis, Property Manager with Capstone Real Estate Services…discussing the importance of “Leading By Example” in the multifamily industry at both the executive and on-site level.
Show Guests:
Tracie Yoder –Senior Vice President of Operations with Barvin
Tori Lewis – Property Manager with Capstone Real Estate Services
Host and Producer:
Paul Marks, CAS
Tape Date:
May 25, 2021
Air Date:
May 29, 2021
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A conversation with a longtime multifamily industry veteran, a nationally sought-after speaker and multifamily industry educator, Rommel Anacan, President of the Relationship Difference.…discussing the importance of “Attractional Selling” and how it can and should be applied and utilized in the multifamily industry.
Show Guests:
Rommel Anacan –President – The Relationship Difference
Host and Producer:
Paul Marks, CAS
Tape Date:
May 18, 2021
Air Date:
May 22, 2021
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A conversation with a longtime multifamily industry veteran, Travis Street, President and CEO of CTS – Complete Technology Solutions…discussing different methods and tips for managing and even lowering the IT expenses at multifamily assets.
Show Guests:
Travis Street – President and CEO of CTS – Complete Technology Solutions
Host and Producer:
Paul Marks, CAS
Tape Date:
May 11, 2021
Air Date:
May 15, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran, a nationally sought-after speaker and multifamily industry educator, Bill Nye, Director of Operations with Rockstar Capital.…discussing the fight for talent, a major issue that will impact the future of the multifamily industry.
Show Guests:
Bill Nye –Director of Operations at Rockstar Captial
Host and Producer:
Paul Marks, CAS
Tape Date:
April 29, 2021
Air Date:
May 8, 2021
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Crystal Moya,Regional Vice President with The NRP Group and Stephanie Anderson,Senior Director, Content Strategy with Grace Hill…discussing why and how the multifamily industry provides wonderful growth and opportunity, as well as revealing their inspiring personal journeys.
Show Guests:
Crystal Moya –Regional Vice President with The NRP Group
Stephanie Anderson –Senior Director, Content Strategy with Grace Hill
Host and Producer:
Paul Marks, CAS
Tape Date:
March 30, 2021
Air Date:
May 1, 2021
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Mike Brewer,Chief Operating Officer of The RADCO Companies andJanet Baildon,the Director of Human Resources and Business Partner with The RADCO Companies…discussing one multifamily company’s journey to create diversity, equity, and inclusion within.
Show Guests:
Mike Brewer –Chief Operating Officer of The RADCO Companies
Janet Baildon –Director of Human Resources and Business Partner with The RADCO Companies
Host and Producer:
Paul Marks, CAS
Tape Date:
April 20, 2021
Air Date:
April 24, 2021
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Flynann Janisse, Executive Director of the Rainbow Housing Assistance Corporation and Justin Walker, National Director, Business Development & Media with Rainbow Housing Assistance Corporation…discussing what how the affordable housing segment of the multifamily industry is affected by different technologies that are now available.
Show Guests:
Flynann Janisse – Executive Director of the Rainbow Housing Assistance Corporation
Justin Walker –National Director, Business Development & Media with Rainbow Housing Assistance Corporation
Host and Producer:
Paul Marks, CAS
Tape Date:
April 13, 2021
Air Date:
April 17, 2021
See omnystudio.com/listener for privacy information.
A conversation with a longtime multifamily industry veteran and an expert on revenue management and marketing, Dom Beveridge, Principal with D2 Demand Solutions …discussing what multifamily industry leaders are saying about the implications of COVID and how it will impact the rest of 2021.
Show Guests:
Dom Beveridge –Principal with D2 Demand Solutions
Host and Producer:
Paul Marks, CAS
Tape Date:
April 6, 2021
Air Date:
April 10, 2021
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A conversation with two longtime multifamily industry veterans, Jill Herron, the CEO of Herron Property Management and Jana Hageman, the President of T&H Investments…discussing the background of affordable housing, as well as building and managing affordable housing assets, and with look at the future of this vital multifamily segment.
Show Guests:
Jill Herron –CEO of Herron Property Management
Jana Hageman –President of T&H Investments
Host and Producer:
Paul Marks, CAS
Tape Date:
March 30, 2021
Air Date:
April 3, 2021
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A conversation with a nationally sought-after multifamily educator, a longtime multifamily industry veteran and a truly awesome person, Mary Gwyn, Chief Innovator of Apartment Dynamics.…discussing some of the tools she’s sharpened over the last year, those she recommends keeping in your toolbox for the long haul, and a few she hopes we can leave out for good!
Show Guests:
Mary Gwyn –Chief Innovator of Apartment Dynamics
Host and Producer:
Paul Marks, CAS
Tape Date:
March 23, 2021
Air Date:
March 27, 2021
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A conversation with two longtime multifamily industry veterans, Bob Nicolls, the Owner and CEO of Monarch Investments & Management Group, and Andy Newell, the CFO of Monarch Investments & Management Group.…discussing real world data on how multifamily has been affected by COVID and the eviction moratorium.
Show Guests:
Bob Nicolls –Owner and CEO of Monarch Investments & Management Group
Andy Newell – CFO of Monarch Investments & Management Group
Host and Producer:
Paul Marks, CAS
Tape Date:
March 16, 2021
Air Date:
March 20, 2021
See omnystudio.com/listener for privacy information.
A conversation with an awesome supplier partner to the multifamily industry, Robert Gaulden, Director of Multifamily Channel Strategy at Allegion…discussing the importance of interoperability for multifamily access control integration.
Show Guests:
Robert Gaulden –Director of Multifamily Channel Strategy at Allegion
Host and Producer:
Paul Marks, CAS
Tape Date:
March 9, 2021
Air Date:
March 13, 2021
See omnystudio.com/listener for privacy information.
A conversation with longtime multifamily industry veteran, Hugh Cobb, the current President of the Texas Apartment Association, who is also a Principal with Asset Living. As well as another longtime multifamily veteran, Gina Erwin, who is a Vice President At Large with the Houston Apartment Association and the President of GWR Management. Also joining the discussion is an award-winning freelance writer, Jeffrey Steele…discussing what the Texas multifamily industry has done and is doing in response to the historic and damaging artic freeze.
Show Guests:
Hugh Cobb –President of the Texas Apartment Association, and Principal with Asset Living
Gina Erwin – Vice President At Large with the Houston Apartment Association and President of GWR Management
Jeffrey Steele – Award Winning Freelance Writer
Host and Producer:
Paul Marks, CAS
Tape Date:
March 2, 2021
Air Date:
March 6, 2021
See omnystudio.com/listener for privacy information.
A conversation with two longtime multifamily industry veterans, Ken Gee, Founder and Managing Member of the KRI Group of Companies and Amy Coletti, Vice President of Operations of KRI Properties Florida…discussing what is really important today in multifamily property management, as well as their special business model.
Show Guests:
Ken Gee –Founder and Managing Member of the KRI Group of Companies
Amy Coletti – Vice President of Operations of KRI Properties Florida
Host and Producer:
Paul Marks, CAS
Tape Date:
February 23, 2021
Air Date:
February 27, 2021
See omnystudio.com/listener for privacy information.
A conversation with longtime multifamily industry veterans and Houston apartment industry icons, Eileen Subinsky, Director of Property Management with Barvin, Suan Tinsley, Partner with Dayrise Residential and Jerry Winograd, President of Judwin Properties …discussing their personal journeys in the multifamily industry and the challenges they see facing the industry in the future.
Show Guests:
Eileen Subinsky – Director of Property Management with Barvin
Suan Tinsley – Partner with Dayrise Residential
Winograd – President of Judwin Properties
Host and Producer:
Paul Marks, CAS
Tape Date:
November 19, 2019
Air Date:
November 23, 2019
Rebroadcast Date:
February 20, 2021
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A conversation with two longtime multifamily industry veterans, Peter Roisman,President and CEO of PM Workforce andHarris Simons,a multifamily property owner and Co-Founder of PM Workforce…discussing the status and future challenges of multifamily leasing, as well as how it effects the asset’s budget and balance sheet.
Show Guests:
Peter Roisman –President and CEO of PM Workforce
Harris Simons – Co Founder of PM Workforce
Host and Producer:
Paul Marks, CAS
Tape Date:
February 9, 2021
Air Date :
February 13, 2021
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A conversation with two longtime multifamily industry veterans, Stephanie Graves, a national multifamily industry educator and Vice President of Residential Property Management with The Signorelli Company, and Mindy Price, who is the Vice President of Sales with J Turner Research…discussing the challenges that no one really wants to talk about.
Show Guests:
Stephanie Graves –Vice President of Residential Property Management with The Signorelli Company
Mindy Price – Vice President of Sales with J Turner Research
Host and Producer:
Paul Marks, CAS
Tape Date:
February 2, 2021
Air Date :
February 6, 2021
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A conversation with a best-selling author and a longtime multifamily industry veteran, Gary Gregory, the Director of Operational Initiatives at Steadfast Living.…discussing the challenges of transforming multifamily leaders at all levels in the industry in a transactional environment.
Show Guests:
Gary Gregory –Director of Operational Initiatives at Steadfast Living
Host and Producer:
Paul Marks, CAS
Tape Date:
January 26, 2021
Air Date :
January 30, 2021
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A conversation with two longtime multifamily industry veterans, Codi Stepanski, and Janice Quigley, who are both Regional Managers with American Landmark …discussing the challenges, obstacles and solutions of operating multifamily assets in the middle of a global pandemic in 2021.
Show Guests:
Codi Stepanski –Regional Manager at American Landmark
Janice Quigley – Regional Manager at American Landmark
Host and Producer:
Paul Marks, CAS
Tape Date:
January 19, 2021
Air Date :
January 23, 2021
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A conversation with multifamily industry legend, Doug Bibby, President of the National Multifamily Housing Council (NMHC) and also joining us is a great multifamily industry leader, David Schwartz, CEO, Chairman and Co-Founder of Waterton, who also serves as the current Chair of the National Multifamily Housing Council (NMHC)…discussing the NMHC’s outlook for the multifamily industry for 2021 and beyond.
Show Guests:
Doug Bibby –President of the National Multifamily Housing Council (NMHC)
David Schwartz – CEO, Chairman and Co-Founder of Waterton, and the Chair of the National Multifamily Housing Council (NMHC)
Host and Producer:
Paul Marks, CAS
Tape Date:
January 12, 2021
Air Date :
January 16, 2021
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A conversation with a talented multi-media journalist, Holly Dutton, the Senior Associate Editor with Multi-Housing News, and Kalah Espinoza, Vice President with Colliers International in the company’s San Francisco office…discussing the outlook for multifamily value-add investment strategy going forward.
Show Guests:
Holly Dutton –Senior Associate Editor with Multi-Housing News
Kalah Espinoza – Vice President with Colliers International
Host and Producer:
Paul Marks, CAS
Tape Date:
January 5, 2021
Air Date :
January 9, 2021
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A conversation with two longtime multifamily industry veterans, national educator, consultant and author, Rich George, owner and COO of NOI Coach and, Monica Gracia, Regional Director at DayRise Residential…discussing leading in the multifamily industry with the challenges of remote working and social distancing.
Show Guests:
Rich George –Owner and COO of NOI Coach
Monica Gracia – Regional Director at DayRise Residential
Host and Producer:
Paul Marks, CAS
Tape Date:
December 15, 2020
Air Date :
January 2, 2021
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A conversation with two longtime multifamily industry veterans, Jessica Fiur, Managing Editor of Multi-Housing News and Jana Frazier, AVP of Recruiting & Engagement for IMT Residential…discussing how to hire, promote and prepare more women for leadership roles in the multifamily industry.
Show Guests:
Jessica Fiur –Managing Editor of Multi-Housing News
Jana Frazier – AVP of Recruiting & Engagement for IMT Residential
Host and Producer:
Paul Marks, CAS
Tape Date:
December 8, 2020
Air Date :
December 26, 2020
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A conversation with longtime multifamily industry veteran, who is an industry educator and sought-after national speaker, Gabrielle Gonzalez, the owner of Gabrielle Gonzalez & Associates …discussing the importance and impact of customer care to the multifamily industry in both normal and unusual times.
Show Guests:
Gabrielle Gonzalez –Owner of Gabrielle Gonzalez & Associates
Host and Producer:
Paul Marks, CAS
Tape Date:
December 15, 2020
Air Date :
December 19, 2020
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A conversation with two longtime multifamily industry veterans, national educators and sought-after speakers,Stephanie Anderson,Industry Operations Manager with the National Apartment Association and Kara Rice,Chief Communications Officer with Swift Bunny…discussing the trending topic revolving around the business of people in the multifamily industry as we move into 2021.
Show Guests:
Stephanie Anderson –Industry Operations Manager with the National Apartment Association
Kara Rice – Chief Communications Officer with Swift Bunny
Host and Producer:
Paul Marks, CAS
Tape Date:
December 8, 2020
Air Date :
December 12, 2020
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A conversation with Claire Moyers, Property Management Consultant with PRO-Visions Property Management Company, and, Hope Posey, Property Manager with Real Estate Management Group …discussing the impact of ancillary income on an asset’s bottom line.
Show Guests:
Claire Moyers –Property Management Consultant with PRO-Visions Property Management Company
Hope Posey – Property Manager with Real Estate Management Group
Host and Producer:
Paul Marks, CAS
Tape Date:
December 1, 2020
Air Date :
December 5, 2020
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A conversation with Brenda Gammie, Senior Vice President of Management with Avanti Residential, Mark Muselman, President of M2 Investments and, Travis Street, the President and CEO of CTS – Complete Technology Solutions …discussing the challenges and benefits of outsourcing the managed IT department.
Show Guests:
Brenda Gammie –Senior Vice President of Management with Avanti Residential
Mark Muselman – President of M2 Investments
Travis Street – President and CEO of CTS – Complete Technology Solutions
Host and Producer:
Paul Marks, CAS
Tape Date:
November 17, 2020
Air Date :
November 28, 2020
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A conversation with a great supplier partner to the multifamily industry, and a business innovator, Peter Roisman, the President and CEO of PM Workforce and Mary Emenogu, Marketing Manager at PM Workforce …discussing the challenges that underperforming multifamily assets face and ideas for stabilization.
Show Guests:
Peter Roisman –President and CEO of PM Workforce
Mary Emenogu –Marketing Manager at PM Workforce
Host and Producer:
Paul Marks, CAS
Tape Date:
November 17, 2020
Air Date :
November 21, 2020
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A conversation with a great supplier partner to the multifamily industry, and truly an expert on this topic, Robert Gaulden, Director of Multifamily Channel Strategy at Allegion…what the multifamily industry will see in 2021 with trends in access control and the new technologies that will be arriving
Show Guests:
Robert Gaulden –Director of Multifamily Channel Strategy at Allegion
Host and Producer:
Paul Marks, CAS
Tape Date:
November 10, 2020
Air Date :
November 14, 2020
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A conversation with longtime multifamily industry veterans and Houston apartment industry icons, Eileen Subinsky, Director of Property Management with Barvin, Suan Tinsley, Partner with Dayrise Residential and Jerry Winograd, President of Judwin Properties …discussing their personal journeys in the multifamily industry and the challenges they see facing the industry in the future.
Show Guests:
Eileen Subinsky – Director of Property Management with Barvin
Suan Tinsley – Partner with Dayrise Residential
Jerry Winograd – President of Judwin Properties
Host and Producer:
Paul Marks, CAS
Tape Date:
November 19, 2019
Air Date:
November 23, 2019
Rebroadcast Date:
November 7, 2020
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A conversation with longtime multifamily industry veterans, Stephanie Anderson,the Industry Operations Manager of the National Apartment Association, andAlex O’Brien,the Chief Executive Officer at Cardinal Group Companies…discussing the important ways that the multifamily industry responds during a crisis.
Show Guests:
Stephanie Anderson –Industry Operations Manager of the National Apartment Association Alex O’Brien – Chief Executive Officer at Cardinal Group Companies Host and Producer: Paul Marks, CAS
Tape Date:
August 4, 2020
Air Date :
August 8, 2020
Rebroadcast Date :
October 31, 2020
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A conversation with longtime multifamily industry veteran, Terry Danner,the CEO of SightPlan…discussing how he is showcasing the true heroes who work at apartment communities nationwide in the new video series Back to Work with Terry Danner.
Show Guests:
Terry Danner –CEO of SightPlan
Alex Gramatikas – Marketing Director of SightPlan
Host and Producer:
Paul Marks, CAS
Tape Date:
August 19, 2020
Air Date :
September 12, 2020
Rebroadcast Date :
October 24, 2020
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A conversation with two longtime multifamily industry veterans, George Guy, CEO and Executive Director of the Fort Wayne, Indiana Housing Authority and Joy Horak-Brown, President and CEO at New Hope Housing in Houston, Texas……discussing how stable housing is a vital tool in controlling the spread of COVID-19, as well as other issues related to social unrest an how it affects affordable housing.
Show Guests:
George Guy –CEO/Executive Director of the Fort Wayne Housing Authority
Joy Horak-Brown –President and CEO of New Hope Housing -Houston, Texas
Host and Producer:
Paul Marks, CAS
Tape Date:
October 13, 2020
Air Date :
October 17, 2020
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A conversation with a longtime multifamily industry veteran, who is an author, and a consultant, as well as a nationally sought-after educator, Rich George, The NOI Coach..…discussing about how smart apartment buildings will make and save us money at the same time.
Show Guests:
Rich George –The NOI Coach
Host and Producer:
Paul Marks, CAS
Tape Date:
October 06, 2020
Air Date :
October 10, 2020
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A conversation with longtime multifamily industry veteran and property management consultant, Claire Moyers, the owner of PRO-Visions Property Management Company in Charleston, South Carolina.…discussing the challenges of finding and retaining talent in the
Show Guests:
Claire Moyers, CPM, HCCP –owner of PRO-Visions Property Management Company
Host and Producer:
Paul Marks, CAS
Tape Date:
September 29, 2020
Air Date :
October 3, 2020
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