HR Coffee Time: Recent Episodes
Fay Wallis
Welcome to the HR Coffee Time podcast; a weekly podcast full of tips and ideas to help you have a successful and fulfilling HR career (without working yourself into the ground).
It can feel hard to put yourself and your own career first when you're so busy looking after everyone around you. It can leave you at risk of burning out, finding that you're not where you want to be in your career, or feeling unsure about what you want from your career anymore.
This podcast is here to help. Join career coach and founder of Bright Sky Career Coaching, Fay Wallis as she and her expert guests share advice on how to get what you want from your career.
If you enjoy the podcast, learn more at: https://www.brightskycareercoaching.co.uk/ or connect with Fay on LinkedIn: https://www.linkedin.com/in/faywallis/
HR professionals have a huge opportunity to shape how, why and when AI is used across their organisations.
Because AI is not only changing technology. It is changing jobs, skills, teams, management and the way work gets done. And HR is uniquely placed to make sure those changes work for both the organisation and its people.
In this episode of HR Coffee Time, Fay is joined by People Consultant Charlotte Goulding to explore how HR professionals can help shape successful AI adoption across their organisations.
Charlotte explains why HR should not wait to be invited into conversations about AI and shares how her Five People Foundations Framework can help organisations put the right people foundations in place as work changes.
Together, Fay and Charlotte explore what each of these foundations means in practice, including why traditional job descriptions may no longer be enough, why managers will become even more important and how performance, recognition and HR operations may need to evolve.
Charlotte also explains how HR can help organisations make thoughtful decisions about AI while keeping people, trust and culture at the heart of them.
In This Episode, You’ll Learn:* Why HR shouldn't wait to be invited into conversations about AI * The difference between “AI for HR” and “HR for AI” * How the Five People Foundations work together * Why skills and capabilities could become more useful than job descriptions * How managers can support people through AI-related change * How performance, recognition and HR operations may need to adapt
Chapters[0:00] Introduction: Why HR must lead AI adoption
[2:01] Welcome, Charlotte Goulding
[2:24] HR for AI, not just AI for HR
[4:41] From pandemic hero to recent criticism
[6:31] How the Five Foundations framework came about
[10:42] Overview: The Five People Foundations
[11:35] Foundation 1: Identity
[15:34] Example: Values in your AI hiring process
[19:13] Foundation 2: Clarity
[23:28] Applying skills-based roles in HR
[26:31] OKRs and quarterly goal-setting
[28:05] Foundation 3: Enablement
[29:12] Managers: the most overlooked foundation
[36:51] Foundation 4: Recognition
[39:01] Rethinking career progression and rewards
[40:42] Foundation 5: Operations
[42:22] Mapping your most critical processes
[43:38] Working with Charlotte
[45:37] Book recommendations
[47:05] Wrap-up and outro
Useful Links* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Complete Charlotte’s free Five People Foundations diagnostic. * Visit Charlotte's website: The People Thread * Connect with Charlotte Goulding on LinkedIn
Books Recommended in This Episode* HR Disrupted by Lucy Adams * Built for People by Jessica Zwaan
Helpful Episodes to Listen to Next* Ep 164: Becoming More Strategic as an HR Team: Three Ways OKRs Can Help * Ep 166: The Biggest HR Strategy Mistake and How to Fix It, with Dean Corbett * Ep 172: How One Company Helped Employees Embrace AI, with Laura Maffucci * Ep 173: How to Build a Better Workplace Culture (So People Thrive at Work), with Aoife O’Brien
Enjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.
Does it feel hard to make time for strategic work when you’re already so busy?
Welcome to Day 5 of The Strategic HR Sprint, a free five-day learning experience designed to help you strengthen your strategic thinking and build your confidence about being strategic.
🧭 Sign up for free at https://brightskyhr.co.uk/sprint to receive all five episodes, worksheets, AI prompts and resources.
In this final episode, Fay explores how to create and protect time for strategic work, even when your diary is full and urgent tasks keep competing for your attention.
You’ll use the Day 5 worksheet to design your ideal strategic week by considering when you think most clearly, where you can focus and what you could delegate, automate, shorten or stop to create more space.
You’ll also think about the boundaries and accountability that could help you protect your strategic time and follow through on the work you’ve started during the sprint.
By the end of the episode, you’ll have a realistic plan for making strategic work a regular priority.
In This Episode, You’ll Learn:* How to choose and protect time for strategic work * Why your energy levels and working environment matter * Practical ways to create more space in your working week * How boundaries and accountability can help you follow through * How to use AI as a thinking partner and accountability coach
Chapters[00:00] Welcome to Day 5 of The Strategic HR Sprint
[00:48] Why strategic work gets pushed aside
[01:39] Making deliberate space for strategic work
[02:18] Designing your ideal strategic week
[02:40] Working with your energy levels
[03:11] Choosing the right environment
[03:31] Creating more space in your diary
[04:03] Protecting your focus and staying accountable
[04:46] The Essential HR Planner
[05:42] Using AI as a thinking partner and accountability coach
[06:29] One final thought about strategy
[07:31] Sharing your experience of the sprint
[07:54] What happens next on HR Coffee Time
Useful Links* Join the free Strategic HR Sprint:https://brightskyhr.co.uk/sprint/ * Connect with Fay Wallis on LinkedIn: https://www.linkedin.com/in/faywallis/ * The Essential HR Planner:https://essentialhrplanner.co.uk/ * Learn about the Inspiring HR Leadership Programme:https://brightskyhr.co.uk/hr-leadership-course/
Helpful Episodes to Listen to Next* Ep 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help) * Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic Confidence * Ep 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger Picture * Ep 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic Focus * Ep 179 | (Day 4) The Strategic HR Sprint - Look Beneath the Surface
When you spot a problem at work, how quickly does your mind start coming up with solutions?
Welcome to Day 4 of The Strategic HR Sprint, a free five-day experience to help you build your confidence and skills in being strategic in your HR role.
👉 Join the sprint for free and access all five episodes, worksheets and resources here: https://brightskyhr.co.uk/sprint
One of the most important parts of being strategic is taking the time to understand what is really driving a challenge before deciding how to respond.
It is easy to assume that the answer is training, a new policy, more people or better pay. But if you have not explored what is really causing the challenge, you could invest time and energy in an idea that only treats the symptoms.
Getting to the root cause helps you make better decisions about where HR can have the greatest impact and identify actions that are more likely to create lasting improvements.
In this episode, you’ll learn how to stay curious for longer and use a simple technique called the Five Whys to explore the challenge you identified during Day 3.
In This Episode, You’ll Learn:* Why understanding the root cause is an important part of being strategic * How to use the Five Whys technique * How to avoid treating a symptom instead of the underlying cause * Why involving people who are close to the challenge can lead to better insights * How to ask “why” without sounding critical or pushy
Your Day 4 ActivityToday’s worksheet will help you explore the challenge you chose during Day 3 and identify what may be causing it.
You’ll work through the Five Whys, think about where HR could have the biggest influence and note down your first ideas for how the challenge could be addressed.
You might also find it helpful to talk the challenge through with someone who sees or experiences it day to day, as they may notice things that are easy to miss from your perspective.
Once you have completed the worksheet, you can also use the optional AI prompt to suggest practical HR and People initiatives, including quick wins and longer-term ideas.
Before using the prompt, remember to remove or change anything that could identify your organisation or the people involved.
Access all the sprint resources here:
https://brightskyhr.co.uk/sprint
Chapters[00:00] – Welcome to Day 4 of The Strategic HR Sprint
[01:09] – A recap of the sprint so far
[01:42] – Why we jump straight to solutions
[02:41] – Staying curious for longer
[03:03] – How the Five Whys works
[03:37] – Finding the right starting point
[04:45] – The employee turnover example
[06:10] – Your Day 4 worksheet
[07:18] – Involving other people
[07:43] – How to ask “why” without sounding critical
[08:51] – Using the optional AI prompt
[09:34] – Protecting confidential information
[10:42] – What to expect from Day 5
Useful Links* Join the free Strategic HR Sprint:https://brightskyhr.co.uk/sprint/ * Connect with Fay Wallis on LinkedIn: https://www.linkedin.com/in/faywallis/ * The Essential HR Planner:https://essentialhrplanner.co.uk/ * Learn about the Inspiring HR Leadership Programme:https://brightskyhr.co.uk/hr-leadership-course/
Helpful Episodes to Listen to Next* Ep 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help) * Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic Confidence * Ep 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger Picture * Ep 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic Focus * Ep 179 | (Day 4) The Strategic HR Sprint - Look Beneath the Surface
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
When there are dozens of things you could be working on, how do you decide what deserves your attention most?
Welcome to Day 3 of The Strategic HR Sprint, a free five-day learning experience designed to help you strengthen your strategic thinking in just 10–15 minutes each day.
👉 Join The Strategic HR Sprint for free: brightskyhr.co.uk/sprint
In today’s episode, you’ll identify one important challenge to focus on for the rest of the sprint.
Drawing on an insight from Richard Rumelt’s book Good Strategy/Bad Strategy, Fay explains why good strategy isn’t a long list of everything an organisation could do. It requires focus: understanding the challenges being faced and directing time and energy towards the ones that matter most.
You’ll explore different ways to identify a worthwhile challenge, whether that means looking at your organisation’s strategy, reflecting on what you discovered about the external environment during Day 2, reviewing HR data or noticing the frustrations that repeatedly arise in conversations with managers and employees.
Your chosen challenge doesn’t have to affect the entire organisation. If you’re earlier in your HR career, it could be something closer to your own role that you can influence. What matters is choosing an area where you have the opportunity to make a positive difference.
In This Episode, You’ll Learn:* Why being strategic includes deciding what not to focus on * How to identify the challenges behind your organisation’s strategic priorities * Where to look for ideas if your organisation doesn’t have a clear or up-to-date strategy * How external trends, HR data and recurring workplace frustrations can highlight important challenges * The question that can help you decide which challenge to prioritise * Why there isn’t an optional AI prompt for today’s activity
Chapters[00:00] Welcome to Day 3 of The Strategic HR Sprint
[01:09] Recapping Days 1 and 2
[01:30] What good strategy looks like in practice
[02:52] Identifying one challenge worth focusing on
[03:42] Using your organisation’s strategy
[04:43] What to do if the strategy isn’t helpful
[05:14] Learning from data and recurring frustrations
[05:34] Choosing the challenge with the greatest potential impact
[06:15] Why today’s activity doesn’t include an AI prompt
[06:38] Share how you’re getting on
Resources MentionedJoin The Strategic HR Sprint for free: brightskyhr.co.uk/sprint
Good Strategy/Bad Strategy: The Difference and Why It Matters by Richard Rumelt
Useful Links* Join the free Strategic HR Sprint * Connect with Fay Wallis on LinkedIn * The Essential HR Planner * Learn about the Inspiring HR Leadership Programme
Helpful Episodes to Listen to Next* Ep 174 | Free 5-Day Strategic HR Sprint (Struggling to Be Strategic? This Will Help) * Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic Confidence * Ep 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger Picture * Ep 179 | (Day 4) The Strategic HR Sprint - Look Beneath the Surface
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
If you’re taking part in The Strategic HR Sprint, Fay would love to hear how you’re getting on. Leave a comment underneath the YouTube video, share your progress on LinkedIn and tag Fay, or reply to one of your daily sprint emails.
What does it really mean to be strategic in HR?
One of the biggest shifts you can make is to stop looking only at HR and start paying much more attention to the world your organisation operates in.
In Day 2 of the free five-day Strategic HR Sprint, Fay Wallis explores why strategic HR professionals develop an "outside-in" perspective. Drawing on insights from HR From the Outside In by Dave Ulrich and colleagues, she explains why understanding your industry's challenges, opportunities and emerging trends can help you anticipate what's coming next and make a greater strategic contribution.
You'll also discover a simple habit you can build into your routine to strengthen your commercial awareness, along with an optional AI prompt that can quickly generate an executive briefing about your sector.
Whether you're early in your HR career or already leading a people function, this episode will help you become more curious, more commercially aware and more confident about contributing strategically.
👉 Join The Strategic HR Sprint for free: brightskyhr.co.uk/sprint
Chapters[00:00] Welcome to Day 2 of The Strategic HR Sprint
[01:09] Why understanding your organisation's world matters
[02:39] The "outside-in" approach from Dave Ulrich & colleagues
[03:47] How external trends shape strategic HR priorities
[04:38] Today's worksheet: building your outside-in awareness
[05:55] Using AI to understand your industry more quickly
[07:10] Building a lasting strategic habit
[08:14] Looking ahead to Day 3
Useful Links* Join the free Strategic HR Sprint * Connect with Fay Wallis on LinkedIn * The Essential HR Planner * Learn about theInspiring HR Leadership Programme
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Want to become more strategic in HR, but not sure where to start? This episode is Day 1 of my free five-day Strategic HR Sprint.
Over five short episodes, I'll help you build your strategic confidence one practical step at a time through bite-sized lessons, downloadable worksheets and optional AI prompts.
👉Join the free Strategic HR Sprint here: https://brightskyhr.co.uk/sprint
When you sign up, you'll receive 5 daily emails, containing each day's:
- Podcast episode
- Practical worksheet for each day
- Optional AI prompt to deepen your learning
Even if you're discovering this episode months or years after it was first released, you can still sign up and work through the sprint at your own pace.
About this episodeOne of the biggest challenges I hear from HR professionals isn't a lack of strategic ability. It's a lack of confidence.
Many people assume strategy is something reserved for CEOs, senior leaders or people with MBAs. But what if you've actually been thinking strategically for years without realising it?
In Day 1, you'll discover a simple way of thinking about strategy that completely changed the way I see it. You'll also complete a practical reflection exercise to help you recognise the strategic strengths you already have, giving you evidence to build your confidence throughout the rest of the sprint.
In this episode you'll learn:* Why so many HR professionals underestimate how strategic they already are * A simple definition of strategy that makes it much easier to understand * How everyday experiences can demonstrate strategic thinking * How to recognise the strategic strengths you've already demonstrated * How today's worksheet and optional AI prompt can help build your confidence * Why building evidence of your strengths is the first step towards becoming a more confident strategic HR professional
Chapters[00:00] Welcome to Day 1 of The Strategic HR Sprint
[02:35] A simple definition of strategy
[03:18] You're already strategic
[04:38] Today's worksheet
[05:44] Examples of strategic thinking in everyday life
[07:24] Using the AI prompt
[09:54] Share your strategic strengths
[10:32] Coming up in Day 2
Resources mentioned in this episodeThe Strategy Book by Dr Max McKeown
Useful links* Join the free Strategic HR Sprint:https://brightskyhr.co.uk/sprint * Connect with Fay on LinkedIn:https://www.linkedin.com/in/faywallis * Learn more about The Essential HR Planner:https://www.essentialhrplanner.co.uk * Find out about the Inspiring HR Leadership Programme:https://www.brightskyhr.co.uk/inspiring-hr-leadership-programme
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
🎁 Download your free Mid-Year Reset activity here: https://brightskyhr.kit.com/a2ea9eb841
Have you reached the halfway point of the year wondering where the time has gone?
If you'd like to feel more focused, intentional and excited about the months ahead, this episode is for you.
In this solo episode of HR Coffee Time, Fay shares a simple but powerful Mid-Year Reset exercise that will help you pause, reflect and decide where you'd like to focus next, instead of simply drifting through the rest of the year.
Using the simple Stop, Start, Continue framework, you'll reflect on what's helping you, what's holding you back and the changes that could make the biggest difference during the second half of the year.
In this episode you'll discover:* Why halfway through the year is the perfect time to pause and reflect * How the Stop, Start, Continue framework can help you gain clarity * Reflection questions to identify what you should stop doing * Ideas for what to start doing to have more impact and enjoyment at work * Why recognising what's already working is just as important as making changes * How to turn your reflections into practical actions you'll actually follow through on * Simple ways to finish the year feeling more focused, fulfilled and proud of what you've achieved
Chapters[00:00] Why a mid-year reset matters
[02:10] Introducing the Stop, Start, Continue framework
[04:00] Stop: What needs to change?
[06:26] Start: What will make the biggest difference?
[07:41] Continue: What's already working well?
[09:28] Turning reflection into action
[10:15] Final thoughts
Useful Links from This Episode* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Download your free Mid-Year Reset activity
Other HR Coffee Time episodes you might enjoy* Ep 125:Create Your Perfect Professional Development Plan in 8 Simple Steps * Episode 85:6 Questions to Prioritise What Matters for Your HR Career * Episode 80:How Quarterly Reviews Can Help You Thrive in Your HR Career * Episode 170:Constant Interruptions at Work? 4 Ways to Take Back Control
If you're enjoying HR Coffee Time, I'd be so grateful if you could follow the show, leave a rating or review, or share this episode with another HR or People professional who might enjoy it too.
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Registration is now open for my Free 5-Day Strategic HR Sprint, and I'd love you to join me!If you've ever wished you felt more confident about being strategic in HR, this free sprint is for you.
Starting on Monday 13th July 2026, you'll receive a short daily video (or audio if you prefer to listen), a practical worksheet and an optional AI prompt to help you build your strategic HR skills. Each day's activity takes just 10 to 15 minutes, making it easy to fit into a busy working week.
In this special bonus episode, I'll explain why I created the sprint, what you'll learn over the five days and how you can sign up.
In this episode you'll learn:* Why so many HR professionals find it difficult to be strategic. * What's included in the Free 5-Day Strategic HR Sprint. * How the sprint will help you build your confidence with strategic thinking. * Why each day's activities take just 10 to 15 minutes. * How you can complete the sprint with a colleague or your HR team.
Join the Free 5-Day Strategic HR Sprint Sign up here: Strategic HR Sprint
The sprint includes:
- A short daily video or audio lesson.
- A practical worksheet every day.
- An optional AI prompt to deepen your learning.
- Activities that take just 10 to 15 minutes a day.
The sprint begins on Monday 13th July 2026, and I'd love you to join me!
Podcast Chapters00:00 Welcome
00:19 Why so many HR professionals struggle to be strategic
02:29 Introducing the Strategic HR Sprint
03:22 What's included in the sprint
04:17 How to join the sprint
04:49 Take part with a colleague or your HR team
06:01 Thank you for listening
Helpful HR Links Join the sprint
Connect with Fay on LinkedIn
Questions? Email Fay at: hello@brightskyhr.co.uk
Helpful Episodes to Listen to Next* Ep 176 | (Day 1) The Strategic HR Sprint - Building Your Strategic Confidence * Ep 177 | (Day 2) The Strategic HR Sprint - Seeing the Bigger Picture * Ep 178 | (Day 3) The Strategic HR Sprint - Finding Your Strategic Focus * Ep 179 | (Day 4) The Strategic HR Sprint - Look Beneath the Surface
Many organisations want a positive workplace culture, but creating one is easier said than done.
How do you know what your culture is really like? What role do leaders play? And why do some organisations create environments where people thrive, while others struggle with engagement, retention, and performance?
In this episode of HR Coffee Time, Fay is joined by workplace culture and leadership expert Aoife O'Brien, founder of Happier at Work and author of the bestselling book Thriving Talent: How Great Leaders Drive Performance, Engagement and Retention.
Aoife shares her Thriving Talent framework and practical advice to help organisations create cultures where people can thrive. Together, Fay and Aoife explore psychological safety, leadership, values, strengths, employee needs, and practical ways to improve the experience of work for everyone.
In This Episode, You'll Learn:* The framework Aoife uses to help organisations create cultures where people thrive * Why psychological safety is the foundation of a thriving workplace * Why culture is not HR's responsibility alone * The role leaders play in shaping workplace culture * How to identify what your workplace culture is really like today * Practical ways to involve employees in shaping culture * Why many organisations have "accidental leaders" - and the impact this can have on engagement and retention * How HR can build the business case for investing in leadership development * Why values, strengths, and employee needs play such an important role in helping people thrive at work * Practical ways to identify your strengths and understand what helps you do your best work
Chapters[00:00] - Why workplace culture matters
[01:34] - Introducing Aoife O'Brien
[04:14] - Why Aoife wrote Thriving Talent
[07:09] - The Thriving Talent framework explained
[10:00] - The research behind the framework
[13:55] - Why psychological safety matters
[14:27] - Is workplace culture really HR's responsibility?
[17:28] - How to define the culture you want
[19:15] - The challenge of accidental leaders
[25:27] - Making the business case for leadership development
[30:03] - What helps people thrive at work?
[35:22] - Values, needs and strengths
[39:27 ]- Book recommendations
[40:44] - How to connect with Aoife
[41:49] - Closing and book giveaway reminder
Special Offer for HR Coffee Time ListenersAoife has kindly arranged a 10% discount on her book, Thriving Talent: How Great Leaders Drive Performance, Engagement and Retention. Use this link to access the discount.
Useful Links* Connect with Aoife O'Brien on LinkedIn * Visit Aoife's Happier at Work website * Learn more about the Thriving Talent book * Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme
Books Recommended In This Episode* Thriving Talent: How Great Leaders Drive Performance, Engagement and Retention - Aoife O'Brien * Insight: How to succeed by seeing yourself clearly - Dr Tasha Eurich * Dare to Lead - Brené Brown * Your Best Meeting Ever - Rebecca Hinds
Helpful Episodes to Listen to Next* Ep 47:Discovering your values to help your HR Career, with Zoe Hawkins * Ep 107: The Impact of Imposter Syndrome at Work and How to Tackle It Head-On, with Aoife O'Brien * Ep 136: How to shape a winning workplace culture when you work in HR, with Annabelle Lawson and Paula Brockwell * Ep 114: What Workplace Culture Is, How to Measure It, and a Surprising Way to Improve It, with Arend Boersema * Ep 76: HR Insider tips on how to create an amazing remote working culture, with Claire Cathcart
Enjoyed This Episode? Don't Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released - and get free career tips, tools, and resources.
Laura Maffucci has played a key role in helping her organisation embrace AI. The surprising part? She doesn't actually like AI.
In this episode of HR Coffee Time, Laura, Head of HR at G-P, shares her honest perspective on AI, how her organisation has approached adoption, and the practical lessons she's learned along the way.
We discuss everything from creating AI champions and governance processes to helping employees feel comfortable experimenting with AI. Laura also shares her thoughts on job loss fears, the importance of human oversight, and why the reality of AI at work can be very different from what many leaders expect.
Whether your organisation is already embracing AI or you're just starting to think about what it might mean for your workforce, this conversation is packed with practical insights and thought-provoking ideas.
In This Episode, You'll Learn:* Why Laura has mixed feelings about AI despite using it extensively at work * How GP approached AI adoption across the organisation * The role of AI champions and internal advocates * Creating psychological safety around AI * How to encourage experimentation without creating fear * The importance of governance, security and guardrails * Why prompting skills matter * The risks of relying too heavily on AI outputs * The growing importance of discernment and critical thinking * The disconnect between executive expectations and employees' experiences of AI * Practical examples of how AI is being used within HR and across the business
Chapters[00:00] Why I Finally Decided to Cover AI
[01:57] Meet Laura Maffucci
[02:51] Laura's Surprising View of AI
[04:45] How AI Is Being Used at G-P
[05:37] The AI Council and Governance
[06:40] AI Champions, Training and Adoption
[09:09] What's Had the Biggest Impact?
[10:05] Finding Your AI Champions
[11:33] Addressing Fear of Job Loss
[11:47] Creating Psychological Safety Around AI
[13:41] The Disconnect Between Leaders and Employees
[16:06] The Number One Skill – Discernment
[16:27] Cautionary Tale
[17:19] The Right Way to Introduce AI
[17:54] The Benefits of AI Adoption
[18:57] Using Gemini Gems and AI Workflows
[23:13] Creating AI Personas for Senior Leaders
[24:17] AI Security and Confidential Information
[26:15] Book Recommendation: Dare to Lead
[28:13] Key Takeaways from the Conversation
Useful Links* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Connect with Laura on LinkedIn * G-P article:Why your best 2026 AI strategy is still human
Helpful HR Coffee Time episodes to listen to nextEp 171: How to Build Trust & Get Buy-In Through Brilliant Employee Communication
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
You can design the best HR strategy, introduce brilliant benefits, or roll out an important change - but if people do not understand it, engage with it, or take action, none of it matters.
That is why employee communication sits right at the heart of your impact in HR.
In this episode of HR Coffee Time, Fay is joined by Nik Nawaaz, Head of Employee Communications at Barnett Waddingham (now part of Howden) to unpack exactly how HR professionals can communicate in a way that builds trust, gets buy-in, and encourages people to take action - whether that is using their benefits, completing an engagement survey, preparing for a performance review, or navigating organisational change.
With over 20 years of experience in employee communications, Nik shares practical, immediately actionable advice — no jargon, no fluff.
In This Episode, You’ll Learn:* Why employee communication is the “connective tissue” of an organisation * Why HR can sometimes feel like a faceless department - and how to change that * The common mistake HR professionals make when writing employee communications * Why your message needs to answer “So what?” within the first few seconds * How to shift from explaining features to showing benefits * Why phrases like “HR is pleased to announce” or “Please be advised” can stop people engaging * How to make your communication feel more human, conversational and direct * Why reading your message aloud can help you spot corporate language * How to use Microsoft Word’s read-aloud feature to improve scripts and written communication * Why a one-size-fits-all approach rarely works for benefits communication * How to tailor messages for different groups and generations in your workforce * Why line managers are so important when you want messages to land * How a simple manager toolkit can make communication more effective * Why listening for the first five minutes of a meeting can help build trust * How to communicate during times of fear, uncertainty and change * Why silence can lead people to create their own “horror story” * How to be honest when you do not yet have all the answers * Why storytelling and real-world proof can be more persuasive than project updates * Why employee communication needs support from across the organisation - not just HR
Chapters00:00 - When great HR work goes unnoticed
03:24 - What employee comms really means
04:20 - Why HR can feel "faceless" — and how to fix it
06:19 - The #1 mistake: writing for yourself, not your audience
08:49 - Quick win: delete your opening line
09:49 - Drop the corporate speak — write like a human
11:35 - The Word trick that makes your writing sound natural
13:04 - How to get people to actually use their benefits
17:30 - Tailoring messages for different generations
20:58 - Line managers as your communication allies
22:59 - The "First Five" technique
24:01 - Communicating through change and uncertainty
25:58 - Use storytelling, not project updates
28:06 - Resource recommendation: Simon Sinek's Golden Circle
Useful Links* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Take Fay’s freeHR Leadership Impact Assessment. * Connect with Nik (Nikolas) Nawaaz on LinkedIn * Find out more about Barnett Waddingham’s employee communications work * Watch Simon Sinek’s TED Talk:How Great Leaders Inspire Action
Helpful Episode to Listen to NextIf you enjoyed this episode and would like more support with writing clear, effective communication at work, listen to:
Ep 32: How to write work emails that get results, with Kim Arnold
Kim shares brilliant advice that complements Nik’s tips in this episode, especially if you want to make your emails clearer, more persuasive and easier for people to act on.
Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Are constant interruptions at work stopping you from getting through your most important tasks?
If you work in HR or a People role, you’ll know how quickly your day can be taken over by “have you got a minute?” moments - making it difficult to focus on the work that really matters.
In this episode of HR Coffee Time, Fay Wallis shares practical ways to protect your time, reduce distractions and create more space for focused work, helping you step up with more confidence and control in your role.
You’ll learn how to:
- Set clear boundaries without feeling unhelpful
- Reduce interruptions across your organisation
- Create uninterrupted time for deep work
- Stay focused on your most important priorities
This episode is designed to support HR and People professionals who want to feel more confident, effective and in control of their time at work.
Chapters[00:00] Do you get interrupted at work?
[00:16] Interruptions – a big time management problem
[00:55] Why HR gets pulled in
[01:35] Episode goal and boundaries
[01:56] Welcome and host intro
[02:33] Four tips overview
[03:00] Tip one: open door hours
[03:35] Scripts and signage
[04:06] Red sign boundary lesson
[05:07] Tip two: company focus time
[06:15] Deep work explained
[07:11] No meeting Wednesday example
[07:28] Tip three: working meetings
[10:21] Tip four: block a deep work day
[12:26] Recap and next steps
Useful Links from This Episode:Connect with Fay on LinkedIn
Learn about Fay’s Essential HR Planner
Learn about Fay’s Inspiring HR Leadership Programme
Take Fay’s free HR Leadership Impact Assessment.
Helpful Episodes to Listen to Next* Ep 7:What to Do When You Don’t Have Enough Hours in the Day * Ep 45:6 Ways to Stop Procrastinating & Find Time for Important Projects at Work * Ep 52:Two Ideas to Help You Bounce Back From a Tough Day at Work * Ep 67:How to Get on Top of Email Overwhelm When You’re in a Busy HR Role * Ep 138:Can’t Find Time for Strategic Work in HR? 5 Tips to Help
Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Have you wondered what ‘being strategic’ actually looks like? In this episode, you’ll hear a real, step-by-step example of what being strategic can look like in your day-to-day work.
Host, Fay Wallis, is joined by Harriet Mewis, Head of People and Development, who shares how she spotted a small pattern in employee behaviour – and used it to uncover a much bigger issue affecting the business.
What makes this conversation so powerful is how practical it is. You’ll hear how being strategic doesn’t require a big budget, a senior job title, or complicated frameworks. It starts with curiosity, observation, and asking thoughtful questions.
By the end of the episode, you’ll have a much clearer sense of how you can apply this way of thinking in your own role – in a way that feels realistic and achievable.
Chapters[00:00] Introduction with guest host Sarah Archer
[01:00] Why “being strategic” can feel vague and frustrating
[01:24] Introducing Harriet and her approach to strategy
[02:14] What being strategic actually means in practice
[03:02] Beginning of the interview with Harriet & Fay
[04:18] Defining what ‘being strategic’ means
[05:48] Why you can be strategic in any role
[07:22] Harriet’s example of being strategic in her role
[21:30] Learning about other departments & building trust
[23:39] Becoming an ‘apprentice’ for the day
[27:35] Introducing Lean Six Sigma thinking
[34:46] Harriet’s book recommendation
[37:12] Final reflections & close
Useful Links from This Episode* Connect with Fay on LinkedIn * Connect with Harriet Mewis on LinkedIn * Connect with Sarah Archer on LinkedIn * Listen to Sarah’s Podcast – Unstuck & Unstoppable * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Take Fay’s freeHR Leadership Impact Assessment.
Helpful Episodes to Listen to Next* Ep 166:The Biggest HR Strategy Mistake – And How to Fix It, with Dean Corbett * Ep 164:Becoming More Strategic as an HR Team – 3 Ways OKRs Can Help * Ep 163:3 Ways to Prove You’re Strategic in Your HR Leadership Job Interview * Ep 108:HR Leadership – How to Create a Powerful One-Page Strategy, with Dr Max McKeown * Ep 98:HR Insider Insights – How to Create a Powerful People Strategy for an SME, with Kelly Vincent
Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
If you’ve been working hard in your HR career but still feel unsure what will truly help you step up into an HR Director role (or have more impact in the one you’re already in), this episode is for you.
You might have your CIPD qualification. You might have years of experience. You’re probably working incredibly hard. But those things alone don’t always lead to the impact, influence, or progression you’re aiming for.
In this episode of HR Coffee Time, I share the five key areas I’ve identified from working with more than one hundred aspiring and existing HR leaders that really make the difference.
And make sure you listen all the way to the end - because the fifth area is often the most overlooked, yet can have the biggest impact on your success.
Chapters From This Episode[00:00] HR Director Roadmap
[00:31] Five Key Areas Preview
[01:00] Free HR Leadership Impact Assessment
[02:27] Key Area 1 Confidence
[02:51] Confidence in Practice
[03:51] More Confidence Resources
[04:15] Key Area 2 - Strategic Thinking
[04:44] What Strategic Really Means
[05:13] Strategy Benefits and Tools
[06:25] Key Area 3 - Influencing
[08:35 Key Area 4 - Empowering Others
[09:51] Key Area 5 - Be Distinctive
[11:09] How to Assess Where You Are Now & Next Steps
Useful Links from This Episode:* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Take Fay’s freeHR Leadership Impact Assessment.
Helpful Episodes to Listen to NextIf you’d like to go deeper on some of the ideas from this episode, here are a few great next listens:
- Ep 167: A surprising way to feel calm and more confident in stressful moments
- Operate Strategically Playlist(multiple episodes)
- Ep 34: Influencing: How to get buy-in for your ideas at work
- Ep 44: Succeeding as an HR professional: How to influence at a senior level
Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Is there something at work you know you’re capable of… but in the moment, your nerves take over?
Whether it’s speaking up in a meeting, handling a difficult conversation, or stepping into a high-pressure situation - that disconnect between what you can do and how you feel can be incredibly frustrating.
In this episode of HR Coffee Time, I share a simple but slightly unusual technique that can help you feel calmer, more in control, and more confident when it matters most.
It's called 'distanced self-talk', and it might feel a bit strange at first – but it’s backed by research and can make a real difference in those moments where your confidence wobbles.
What You’ll Learn in This Episode* Why confidence can disappear in high-pressure moments * A simple technique that helps you step back from anxious thoughts * How this approach can reduce nerves and help you think more clearly * Practical ways to use it before and during challenging situations at work * Real examples of when to try it – including meetings, presentations, and interviews
Recommended Book in This Episode* Chatter: The Voice in Our Head (And How to Harness It) – by Ethan Kross
Useful Links from This Episode* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme
Other Relevant HR Coffee Time Episodes* Ep 1: How to feel more confident at work * Ep 16: How to become more confident about networking * Ep 36: Four simple but powerful techniques to banish imposter syndrome * Ep 43: The one thing that will boost your resilience throughout your HR career * Ep 49: 7 tips to help you feel more confident for your job interview * Ep 73: 5 ways to feel more confident in your next interview, meeting, or presentation * Ep 74: How to get better at presenting & feel more confident about it * Ep 82: 5 tips to tackle a challenge at work when you aren’t feeling confident * Ep 101: How to build confidence with networking for HR career success * Ep 122: Unlocking confidence for your HR career – 5 tips from expert guests * Ep 137: How to recognise & break free from the lies we tell ourselves at work * Ep 162: How to Feel More Confident Speaking Up in Leadership Meetings
Enjoyed This Episode? Don’t Miss the Next One!Sign up for the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Could you be making the biggest HR strategy mistake without realising it?
Creating an HR or People strategy can feel overwhelming - especially when many HR professionals are expected to do it without ever being shown how.
In this episode of HR Coffee Time, Fay Wallis is joined by Dean Corbett, Chief People Officer, psychologist, and coach, to explore one of the most common mistakes HR teams make when creating an HR strategy - and what to do instead.
Dean shares why traditional HR strategy documents can dilute impact, and explains how to connect HR priorities directly to the organisation’s business strategy.
You’ll also hear practical ideas for thinking more strategically about HR, identifying the people capabilities organisations really need, and using tools like OKRs (Objectives and Key Results) to bring strategy to life.
Useful Links From This Episode* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Connect with Dean on LinkedIn * Visit Dean’s website: SOPEOPLE
Resources Mentioned in This Episode* The Leadership Code: Five Rules to Lead By– Dave Ulrich, Norm Smallwood, & Kate Sweetman * Playing to Win: How Strategy Really Works– A G Lafley & Roger L Martin * Aligning Human Resources and Business Strategy– Linda Holbeche * The Fifth Discipline: The Art and Practice of the Learning Organisation– Peter M Senge * Think Again: The Power of Knowing What You Don’t Know– Adam Grant * Perry Timms’ Substack
Episodes to Listen to Next* Ep 164:Becoming More Strategic as an HR Team - 3 Ways OKRs Can Help * Ep 148:Skills That Shape a Great CPO: Communication, Coaching & Curiosity (with Jane Beeston) * Ep 147:How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra)
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Struggling to feel confident when Finance conversations come up at work? Been told you need to be "more commercial" but not sure what that actually means? In this practical episode, Commercial HR Coach Jo Bailey demystifies what it means to be commercial in HR and shares actionable advice to help you speak the language of business with confidence.
You’ll Learn
- What "being commercial" actually means (and what it doesn't)
- Key financial terms explained: P&L, EBITDA, balance sheet, and cash flow
- How to approach setting an HR budget with confidence
- Questions to ask when building a strong business case
- How to position budget requests so you're more likely to get what you need
- Real examples of how to demonstrate commercial thinking in your HR role
- The cost of attrition and how to build the business case for retention initiatives
Useful Links From This Episode:* Connect with Fay on LinkedIn * Learn about Fay’s Essential HR Planner * Learn about Fay’s Inspiring HR Leadership Programme * Connect with Jo Bailey on LinkedIn * Visit Jo Bailey’s Website: Financial Empowerment
Recommended Book in This EpisodeExcellence in People Analytics: How to Use Workforce Data to Create Business Value, by Jonathan Ferrar & David Green
Other Relevant HR Coffee Time Episodes:* Ep 147: How to Become a Successful Chief People Officer: Insider Insights (with Kanika Mehra) - has a great explanation of storytelling with data * Ep 115: Why Negotiation Skills Can Help Your Career & How to Develop Them (with Simon Duncan) * Ep 158: 3 Simple Ways to Build Business Acumen in Your HR Role
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
What does it really mean for an HR team to be “strategic” – and how can you make that shift without adding more to your workload?
In this solo episode of HR Coffee Time, Fay explores a practical and accessible way to strengthen your team’s strategic focus: using OKRs – Objectives and Key Results.
If you’ve ever felt pulled between operational demands and the bigger picture, this episode will help you think differently about how HR goals connect to organisational priorities – and how to make that link clearer for your whole team.
Drawing on real examples (including a memorable orange analogy 🍊), Fay breaks down how OKRs can:
- Create clarity and accountability
- Connect HR activity to business impact
- Help team members see how their work contributes to the wider strategy
You’ll come away with three practical ways to use OKRs to strengthen your strategic focus as a team – without overcomplicating things.
Chapters From This Episode[00:00] Why HR struggles to be strategic
[01:10] What being strategic really means
[02:45] Shaping the future in HR
[03:50] Solving the biggest organisational problem
[04:55] What OKRs are and where they started
[06:10] Understanding objectives using a simple example
[07:40] How HR objectives link to strategy
[08:55] What good key results look like
[10:10] Moving from activity to impact
[11:25] How OKRs support prioritisation
[12:35] Books and next steps for HR leaders
Books Mentioned in This Episode* "Measure What Matters. OKRS - The Simple Idea That Drives 10x Growth" by John Doerr * "Radical Focus: Achieving Your Most Important Goals With Objectives and Key Results" by Christina Wodtke * “Good Strategy/Bad Strategy: The Difference and Why It Matters” by Richard Rumelt * “The Strategy Book: How to Think and Act Strategically to Deliver Outstanding Results” by Max Mckeown
Want to Build Your Strategic Confidence?If this episode has made you reflect on your own strategic impact, you might enjoy learning more about Fay’s:
- Inspiring HR Leadership Programme– designed to help existing and aspiring HR leaders build confidence, credibility and influence
- HR Leadership Impact Assessment– a free self-assessment to help you reflect on your strengths and development areas
- The Essential HR Planner– created to help HR professionals stay focused on what really matters
Other relevant HR Coffee Time Episodes:'Operate Strategically' HR Coffee Time Podcast Playlist
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Have you ever been told you’re “not strategic enough” after an HR interview – even though you know you are?
In this solo episode of HR Coffee Time, Fay Wallis tackles one of the most frustrating pieces of feedback HR professionals receive when applying for Head of HR, HR Director, Head of People or People Director roles.
In this episode, Fay breaks down what 'being strategic' means in a practical, accessible way and shares three simple but powerful ways to prove you’re strategic in your next HR interview – without sounding corporate or forced.
In this episode, you’ll learn:* What “being strategic” actually means in practice – and why it often feels so vague * How using one specific word can make interview panels see your thinking more clearly * A common mistake HR candidates make when answering interview questions – and how to fix it * How to turn everyday HR examples into clear, strategic stories with business impact * The types of interview questions that signal strategic thinking straight away
Fay also shares practical examples you can adapt for your own interviews, helping you move beyond listing what you’ve done to explaining why it mattered.
Whether you’re actively interviewing or simply want to feel more confident talking about your strategic contribution, this episode will help you articulate your value far more effectively.
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s Bright Sky HR website * Learn aboutThe Essential HR Planner * Learn about Fay’sInspiring HR leadership development programme
Other relevant HR Coffee Time Episodes'Operate Strategically' HR Coffee Time Podcast Playlist
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Do you ever leave a leadership meeting wishing you’d said something – only to replay it later and think, “Why didn’t I speak up?”
In this solo episode of HR Coffee Time, Fay explores why speaking up in leadership meetings can feel so daunting (even when you know you have something valuable to contribute). She shares practical, realistic ways to build confidence in those moments.
This episode is especially for HR and People professionals who find themselves second-guessing their ideas, worrying about being challenged, or holding back because the meeting feels high-stakes or fast-paced. Drawing on her coaching experience, Fay unpacks strategies to help.
In this episode, you’ll hear:
- Why imposter feelings often show up more strongly in leadership meetings – and why that doesnotmean you do not belong there
- How your nervous system plays a big role in confidence, and simple ways to feel calmer and more grounded in the moment
- Breathing, grounding, and physical techniques you can use before and during meetings
- The different kinds of value you bring to leadership conversations – beyond having the “perfect” answer
- Why you do not need to be the loudest voice in the room to make an impact
- Practical strategies to make speaking up feel more manageable, including:
- Setting a small, realistic goal for your contribution
- Shaping meetings in advance so you are not waiting for the “right moment”
- Using professional phrases that buy you thinking time
- How to zoom out and remember that one meeting does not define your credibility
- Why confidence grows through familiarity and practice – not by forcing yourself to be someone you are not
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * The Essential HR Planner website * Learn about Fay’sInspiring HR Leadership Programme
Other Relevant HR Coffee Time Episodes* Ep 86: How to stop other people taking credit for your ideas in meetings * Build Your Professional Skills - HR Coffee Time Podcast Playlist
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The start of a new year is the perfect moment to pause and think differently about goal setting, especially when you work in HR or a people role where expectations, pressure and emotional load can be high.
In this episode, Fay Wallis shares her Triple Win Framework, a practical way to set goals that help HR and people professionals deliver real organisational impact, build career momentum and protect their wellbeing at the same time.
If you want goals that feel motivating, aligned and supportive of your long-term success, this framework offers a clear place to start.
You’ll Hear about:
- The Triple Win Framework explained
- Choosing impactful HR goals
- Aligning goals to organisational strategy
- Career-enhancing skills that matter
- Why wellbeing must be a goal
Useful Links* The Build Your Professional Skills Playlist * Connect with Fay Wallis on LinkedIn * Learn About Fay'sInspiring HR Leadership Programme * Learn More AboutThe Essential HR Planner
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Before we all sprint into 2026, I wanted to create this bonus episode to encourage you to pause and reflect on the year that's just passed. In it, I work my way through the 10 'Look Back to Look Forward' questions from the Essential HR Planner and share my own honest answers - including the achievements I'm proud of, the challenges I faced, what I learned, and the moments that shaped my year both personally and professionally.
This episode includes reflections on expanding the Inspiring HR Leadership Programme, navigating the realities of running a business, experimenting with video, taking a long break from the podcast, and working through some unexpected moments of vulnerability along the way. My hope is that by sharing my experience, you'll feel encouraged to complete the exercise yourself and head into 2026 with more clarity and intention.
Helpful Links* The Essential HR Planner * The free HR Leadership Impact Assessment * Read the full blog version of my reflections * Connect with me on LinkedIn * Learn more about theInspiring HR Leadership Programme
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5 Brilliant HR Books That Deserve a Spot Under Your Christmas Tree!
If you work in HR and you’re not sure what to ask for this Christmas – or you’d love to buy a thoughtful, genuinely useful gift for an HR colleague – this episode is for you.
Fay Wallis shares five brilliant HR book recommendations she’s read this year. Each one supports HR professionals in a slightly different way – from building resilience and confidence, to shaping culture, developing better people practices, and setting yourself up for a successful year at work.
All of the books recommended are practical, thoughtful, and grounded in real HR challenges.
Book Recommendations from This Episode* The Little Book of HR Resilience: Practical Strategies for Busy People Professionals – Dr Felicity Baker & Dr Jo Burrell * The HR Confidence Playbook: The essential guide to being seen, heard, and respected in HR - by Kirsty Baggs-Morgan * Work Rules!: Insights from Inside Google That Will Transform How You Live and Lead - by Laszlo Bock * Let’s Talk Culture: The conversations you need to create the team you want - by Shane Michael Hatton * The Essential HR Planner – by Fay Wallis
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’sInspiring HR leadership development programme
HR Coffee Time Episodes to Listen to Next* Ep 35: Helping Teams Thrive with Personal User Manuals * Ep 123: Avoid Burnout - How to Spot Signs Of Stress & Take Action (with Dr Jo Burrell) * Ep 146: Lessons in HR Leadership: How to Succeed as a Chief People Officer: (with John Scrooby)
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What’s the best way to land your first Chief People Officer or CHRO role?
In this episode, Fay Wallis breaks down the four most common routes that real CPOs have taken to step into the top people leadership job for the very first time. You’ll also hear short clips from several CPO guests who generously shared their stories and insights.
You’ll hear about:
- Four routes into first CPO roles
- Internal discussions leading to job title changes
- Being headhunted by executive recruiters
- Strengthening your LinkedIn profile
- Applying directly for senior HR roles
- Preparing for high-level interviews
- Pitching for promotion with a business case
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’sInspiring HR leadership development programme * Buy a copy of The Essential HR Planner
Other Relevant HR Coffee Time Episodes* Ep 31:3 little-known LinkedIn features which will help you get your next job * Ep 106:7 types of posts to share on LinkedIn that will help your HR career * Ep 149: The CPO Job Application That Worked, Strategic vs Operational HR, and Why Compassion Matters (with Funmi Onamusi): * Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/149/ * YouTube link:https://youtu.be/n-zYslILExc?si=dIJFbWDgo2SWlcUz * Ep 154: Step-by-Step Career Advice to become a successful CHRO/CPO (with Nicola Lyons): * Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/154/ * YouTube link:https://youtu.be/tdqjSSbKMmM?si=WpaKhorECI5-ieFk * Ep 147: How to Become a Successful Chief People Officer: Insider insights (with Kanika Mehra): * Audio link:https://brightskyhr.co.uk/hr-coffee-time-podcast/147/ * YouTube link:https://youtu.be/R31JrBpT490?si=fikKsO8dJBahIRpx
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
If the idea of improving your business acumen feels intimidating, this episode will help make it feel achievable and clear. Host, Fay Wallis, breaks down what business acumen really means for HR and why it has nothing to do with being “naturally commercial” and everything to do with curiosity, awareness and understanding how your organisation works.
To make building business acumen feel even more practical, Fay brings in insights from three recent Chief People Officer guests: Kanika Mehra, Jane Beeston and Dotty Day. Although each appeared on the show to share their experiences of becoming a CPO, their advice applies to every stage of an HR career.
By the end, you’ll walk away with clear, actionable steps you can start using straight away. And one of the three tips might surprise you.
Ready to make business acumen feel less daunting? It’s simpler than you think.
You’ll hear about:
- What business acumen really means
- Why curiosity beats expertise
- Understanding customers and service users
- Getting involved outside HR
- Learning from Finance colleagues
- Questions to ask your finance team
- Ways to grow confidence with numbers
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’sInspiring HR leadership development programme * Learn more aboutThe Essential HR Planner
Other Relevant HR Coffee Time Episodes* Ep 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Audio version) * Ep 147 with Kanika Mehra:How to Become a Successful Chief People Officer: Insider Insights(Video version) * Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Audio version) * Ep 148 with Jane Beeston:Skills That Shape a Great CPO: Communication, Coaching & Curiosity(Video version) * Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Audio version) * Ep 151 with Dotty Day:Could an Interim CPO/CHRO Role Be Your Perfect Career Option?(Video version)
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The HR Planning Day
Learn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/
If you’ve ever wondered what truly separates an HR Director from a Chief People Officer (CPO) or CHRO, you’re not alone. It’s a common question, and after months of speaking with incredible CPOs for this series, a powerful theme kept coming up again and again.
In this episode of HR Coffee Time, host Fay Wallis shares the one big difference that defines the step up, a shift that’s far more about mindset and perspective than job title. You’ll hear clips from Chief People Officers including John Scrooby, Dotty Day, Lorna Bains, Dr Andy Stephenson, and Nebel Crowhurst as they describe what changed for them when they made the move.
Fay also shares a monster truck analogy that brings this transformation to life, from leading your HR function to steering the entire business. Whether you’re already operating at that level or preparing for the next step, this episode will help you see what it really means to become a business leader, not just a people leader.
Join us for reassurance and advice on making that leap.
You’ll Hear about:
- The defining difference between HR Director and CPO roles
- Why the CPO role is about leading the business
- A monster truck analogy that brings the concept to life
- Insights from five experienced Chief People Officers
- How to start developing business acumen for your next step
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’s Inspiring HR leadership development programme
Other Relevant HR Coffee Time Episodes* Episode 146 with John Scrooby - Lessons in HR Leadership: How to Succeed as a Chief People Officer * Episode 151 with Dotty Day – Could an Interim CPO/CHRO Role Be Your Perfect Career Option? * Episode 153 with Lorna Bains – Inside the Fractional CPO/CHRO Role – What It Involves & How to Succeed * Episode 155 with Dr Andrew Stephenson – The Mindset, Skills & Plan to Become a Successful Chief People Officer * Episode 156 with Nebel Crowhurst – Why Chief People Officers Need Strong Networks (And How to Build Yours)
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Mentioned in this episode:
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The HR Planning Day
Learn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/
Why do Chief People Officers need strong networks — and how can you build one that truly supports you?
In this episode of HR Coffee Time, host Fay Wallis is joined by Nebel Crowhurst, who’s featured on the HR Most Influential list several years running and has held senior roles with Virgin, River Island, Roche, and Reward Gateway.
Nebel talks about the realities of being a CPO — the highs, the pressures, and how she protects her wellbeing — along with brilliant advice on building your own community of support (even if you find networking uncomfortable).
In this episode, you’ll learn:* The key differences between being an HR Director and a Chief People Officer. * How to protect your boundaries and wellbeing in a demanding role. * What it means to be a business leader, not just a functional one. * How to reframe networking into “building your community.” * Practical tips for creating and nurturing a supportive network.
Nebel also explains her move into fractional CPO work, what it involves, and why this model is becoming increasingly popular in growing organisations.
🎧 Listen next:* Ep 11: Networking – the three most important networks for your career * Ep 16: How to become more confident about networking * Ep 90: How a Personal Board can help solve your challenges at work * Ep 153: Inside the Fractional CPO/CHRO Role – what it involves and how to succeed
📚 Resources & Links:* Connect with Fay on LinkedIn * Connect with Nebel on LinkedIn * Fay's website * Nebel’s website * Nebel’s LinkedIn article:The Rise of The Fractional CPO * Emotional Intelligence qualification mentioned: EQ-i 2.0 (via MHS Assessments) * HR Leaders Unconference
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Mentioned in this episode:
The HR Planning Day
Learn more about The HR Planning Day and book your ticket: https://essentialhrplanner.co.uk/hr-planning-day/
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There’s so much more to becoming a successful Chief People Officer (CPO) or CHRO than experience alone - it’s about building the mindset, skills and plan that help you succeed and make an impact.
In this episode of HR Coffee Time, host Fay Wallis is joined by Dr Andrew Stephenson, Chief People Officer at Equiniti, who has held CPO roles in three major international businesses. Under his leadership, Equiniti has become a Top Employer in the UK, US and India, winning multiple CIPD and HR Excellence Awards, and Andy himself has been named one of the CIPD’s HR 30 under 30 leaders.
You’ll hear Andy’s thoughts on:* How he created his first Chief People Officer role and convinced the board he was the right person for it * Turning strategy into a simple, one-page plan (and why clarity matters more than volume) * The difference between HR Director and CPO roles – and what it means to work on the business, not in it * Habits and diary practices that help him (and his team) perform at their best * Practical ways to protect mental health and prevent burnout in a senior role * The importance of lifelong learning – and how his curiosity led to “accidentally” earning a doctorate * His advice for aspiring CPOs on building commercial awareness, gaining breadth, and backing yourself
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’sInspiring HR leadership development programme * Connect with Dr Andrew Stephenson on LinkedIn
Other Relevant HR Coffee Time Episodes* Episode 1:How to Feel More Confident at Work * Episode 43:The One Thing That Will Boost Your Resilience Throughout Your HR Career (With Tom Cleary) * Episode 123:Avoid Burnout – How to Spot Signs of Stress and Take Action (With Dr Jo Burrell) * Episode 108:HR Leadership – How to Create a Simple but Powerful One-Page Strategy (With Dr Max McKeown)
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Personio
What does it take to land your first Chief Human Resources Officer (CHRO) or Chief People Officer (CPO) role – and succeed once you’re in it?
In this episode of HR Coffee Time, host Fay Wallis is joined by Nicola Lyons, Group CHRO at Getlink Group. With more than 15 years of international experience leading transformation and culture change, Nicola shares a wide range of valuable insights from her career. One of the highlights of this conversation is her clear, step-by-step advice on how to secure a CHRO/CPO role and succeed once you’re in it.
From career planning and building visibility, to working with headhunters and handling the step up, Nicola’s guidance is packed with practical tips you can put into action straight away.
You’ll hear Nicola’s thoughts on:
- What makes her role as Group CHRO unique
- How her network opened the door to her first CHRO opportunity
- Smart ways to build visibility with headhunters and recruiters
- The value of career planning and feedback in preparing for the step up
- The biggest shift when moving into a CHRO role
- Practical habits that support success and wellbeing
Whether you’re aiming for a CPO/CHRO position or want to strengthen your career in HR, you’ll come away with a wealth of actionable insights from Nicola’s experience.
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’s Inspiring HR leadership development programme * Buy a copy of The Essential HR Planner * Connect with Nicola Lyons on LinkedIn
Books Mentioned in This EpisodePlease note - book links are Amazon affiliate links. This means Fay may earn a small commission from Amazon if you make a purchase through them.
- Your First 100 Days– Niamh O’Keeffe
- The Strategy Book– Dr Max McKeown
- Head and Heart: The Art of Modern Leadership– Kirstin Ferguson
Other Relevant HR Coffee Time Episodes* Episode 31: Three Little-Known LinkedIn Features to Help You Get Your Next Job * Episode 106: Seven Types of Posts to Share on LinkedIn That Will Help Your HR Career * Episode 78: 5 Tips to Get Useful Feedback at Work to Help Your HR/People Career * Episode 37: The First 100 Days Plan to Succeed in Your New HR Leadership Role (With Niamh O’Keeffe) * Episode 108: HR Leadership: How to Create a Simple but Powerful One-Page Strategy (With Dr Max McKeown)
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified when new episodes are released – and get free career tips, tools, and resources.
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Personio
What does it really mean to be a fractional Chief People Officer (CPO) or Chief Human Resources Officer (CHRO) – and could it be the right next step in your career?
In this episode of HR Coffee Time, host Fay Wallis is joined by Lorna Bains, a hugely experienced HR and business transformation leader who has thrived as a fractional CPO for the past seven years. Lorna lifts the lid on what the role involves, why more organisations are choosing fractional HR leadership, and the habits and practices that help her succeed.
As part of the special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Lorna becomes the 8th CPO to share her story. She also offers down-to-earth advice on handling imposter feelings, building your network, and remembering that you don’t need all the answers to succeed.
You’ll hear Lorna’s thoughts on:
- What makes the fractional CPO role different
- The team structures and “scaffolding” that allow fractional leadership to work
- Why building strong networks and communities is crucial
- The skills, habits, and practices that have most helped her succeed
- How to stay future-focused and “look around the corner” as a strategic HR leader
- Handling the biggest challenges of the role
Whether you’re curious about the growing trend of fractional HR leadership, considering the CPO/CHRO path, or simply looking to strengthen your own impact as an HR professional, you’ll find plenty of insights and encouragement in this conversation.
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’sInspiring HR leadership development programme * Lorna’s website:Vilo Consulting * The Personal Boardroom framework (by Zella King)
Other Relevant HR Coffee Time EpisodesNetworking:
- Episode 11:Networking – The Three Most Important Networks for Your Career
- Episode 15:How Networking Can Help Your Career
- Episode 16:How to Become More Confident About Networking
- Episode 101:How to Build Confidence With Networking for HR Career Success (With Yvonne Walsh)
Personal Board:
- Episode 21:The 8 People Who Will Set You Up for Career Success (With Sharon Peake)
- Episode 90:How a Personal Board Can Help Solve Your Challenges at Work
Imposter Syndrome:
- Episode 36:Four Simple but Powerful Techniques to Banish Imposter Syndrome (With Joanna Lott)
- Episode 107:The Impact of Imposter Syndrome at Work & How to Tackle It Head-On (With Aoife O’Brien)
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode is released – and get free career tips, tools, and resources.
Mentioned in this episode:
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Personio
How do you prove the true value of HR so the business takes you seriously – and appoints you as Chief People Officer?
In this episode of HR Coffee Time, host Fay Wallis is joined by Leah Carnegie, Chief People Officer at Lottoland. Leah shares her journey from VP of People to CPO, explaining how she made sure HR wasn’t just seen as a support function but as a vital business partner.
As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Leah becomes the 7th CPO to share her story. Along the way, she offers candid insights into job titles, the mindset shift from “doing” to “thinking,” and the emotional weight of senior HR roles.
You’ll hear Leah’s thoughts on:
- The moment she realised HR had to be at the top table – and how she secured her seat
- The difference between VP/Director roles and the remit of a CPO
- Why business acumen is non-negotiable for HR leaders
- How coaching skills, feedback, and psychological safety underpin her leadership style
- The emotional challenges of the role – and the wellbeing practices that help
- Practical advice for aspiring and first-time CPOs
Whether you’re aiming for a CPO/CHRO role, or want to build confidence and influence in your current one, there’s plenty of inspiration to take from Leah’s experience.
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’sInspiring HR leadership development programme * Connect with Leah Carnegie on LinkedIn * Disruptive HR resources and HRBP workshops * IDEO podcast * Hyper Island
Other Relevant HR Coffee Time Episodes* Episode 78:5 Tips to Get Useful Feedback at Work to Help Your HR/People Career * Episode 99:How Mediation Skills Can Help You Resolve Conflict at Work (With Pete Colby) * Episode 53:Why Coaching Skills Can Help Your HR Career (& How to Develop Them), with Charlie Warshawski * Episode 130:Build Managers’ Confidence and Skills With ‘The Coaching Two-Step’, with Jude Slater
Books Mentioned in This Episode(Please note the links shared are affiliate links, so, Fay will receive a small commission from Amazon if you choose to purchase them)
- HR Disrupted: It’s time for something different – Lucy Adams
- The HR Change Toolkit: Your complete guide to making it happen – Lucy Adams
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode of HR Coffee Time is released – and get free career tips, tools, and resources.
Mentioned in this episode:
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Personio
Could an interim Chief People Officer or interim Chief Human Resources Officer role be your perfect career move? In this episode, we explore what the job is really like, the skills that help you succeed, and how to decide if it’s the right path for you.
HR Coffee Time Host, Fay Wallis, is joined by Dotty Day, an experienced interim CPO, strategy consultant, and founder of Nu Leaf (supporting ambitious businesses with fractional HR leadership and practical, people-first strategies). She’s also the founder of gighrly, a thriving business club for HR freelancers and consultants.
As part of our special CPO/CHRO series – where each guest answers the same nine listener-chosen questions – Dotty becomes the 6th CPO to share her insights. She talks about her unconventional path to the role, the realities of interim work, and valuable advice for all ambitious HR professionals.
You’ll hear Dotty’s thoughts on:
- Why developing your commercial acumen should include learning from marketing as well as finance
- How to say “no” without damaging relationships – and why it matters for avoiding burnout
- A practical influencing strategy to get buy-in for your ideas before the meeting even starts
- Avoiding HR jargon and using the language of the business
- The mindset and adaptability needed to thrive in interim work
Whether you’re aiming for a CPO/CHRO role, considering interim work, or just want to strengthen your leadership skills, there’s plenty to take away from this conversation.
Useful Links1. Connect with Fay Wallis on LinkedIn 2. Visit Fay’s website 3. Learn about Fay’sInspiring HR leadership development programme 4. Connect with Dotty Day on LinkedIn 5. Visit Nu Leaf– Dotty’s consultancy 6. Visit gighrly– Dotty’s business community for HR freelancers and consultants
Other Relevant HR Coffee Time Episodes1. Episode 7:What To Do When There Aren’t Enough Hours in the Day 2. Episode 86:How to Stop Other People Taking Credit for Your Ideas in Meetings 3. Episode 103:Career Options in HR – Is Contracting the Perfect Fit for You? (With Eleanor Minshall) 4. Episode 123:Avoid Burnout – How to Spot Signs of Stress & Take Action (With Dr Jo Burrell)
Enjoyed This Episode? Don’t Miss the Next One!Sign up to the free weekly HR Coffee Time email to be notified each time a new episode of HR Coffee Time is released – and get free career tips, tools, and resources.
Mentioned in this episode:
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Personio
What if there’s no Chief People Officer role in your organisation - but you know it needs one, and you think you’re the right person for it?
In this episode of HR Coffee Time, host Fay Wallis is joined by Victoria Pounder, Chief People Officer at Moore Kingston Smith - a multi-disciplinary firm providing audit, accountancy, advisory and tax services to a diverse range of clients. Victoria shares her inspiring journey of growing with the firm over 14 years - from being the first Head of HR to HR Director, and eventually making the case for a brand-new Chief People Officer role that she then stepped into.
She talks openly about what the step up has been like so far, how she’s built influence and trust over time, and how she’s stayed focused on culture during rapid growth and change. There’s plenty to take away - especially if you’re aiming for a CPO role yourself, or want to lead with more impact and confidence in your current one.
Chapters From This Episode[00:00] Welcome and introduction to Victoria Pounder
[01:00] Creating a CPO role from scratch
[03:20] Building the business case and going through the panel interview process
[04:03] The differences between being an HRD and a CPO
[06:40] The importance of influence in the CPO role
[08:51] How trust helped her lead behind the scenes
[12:32] Key skills and habits that have helped her succeed
[14:45] How a non-HR project changed her perspective
[18:17] Culture, growth and protecting values under pressure
[23:06] Balancing career, family and mental wellbeing
[25:19] The role of HR communities
[27:08] Advice for aspiring CPOs
[28:22] Final advice for new CPOs
[37:16] Book recommendation and conclusion
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’s Inspiring HR leadership development programme * Connect with Victoria Pounder on LinkedIn * Evolving HR – ‘Getting the Board on Board’ webinar * The HR Ninjas on LinkedIn * The HR Ninjas Facebook Group
Book Recommendation From This EpisodeHR Disrupted by Lucy Adams (Amazon affiliate link – Fay will earn a small commission from Amazon if you choose to purchase the book via this link)
Other Relevant HR Coffee Time Episodes* Episode 18: Future-Proofing Your Career, with Karen Moran * Episode 136: How to Shape a Winning Workplace Culture When You Work in HR, with Annabelle Lawson & Paula Brockwell * Build Your Confidence Playlist: A collection of HR Coffee Time podcast episodes to help you overcome self-doubt and build your confidence
Enjoyed This Episode? Don’t Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
Check out HR Coffee Time's sponsor!
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Personio
What makes a job application for the Chief People Officer role stand out, how do you balance being strategic and operational in HR, and why is compassion such an important leadership strength?
In this episode of HR Coffee Time, host Fay Wallis is joined by Funmi Onamusi, Chief People Officer at Sussex Partnership NHS Foundation Trust. Funmi shares her inspiring and non-traditional journey to becoming a CPO - including the bold, values-led approach she took when applying for the role, and the importance of carving out strategic thinking time once she got there.
She also opens up about the pressure that can come with being a Black woman in senior leadership, and how she has channelled that pressure into role modelling compassionate leadership for others.
Whether you're aiming for a CPO role, want to be more strategic, or become a more impactful leader, you’ll come away with practical ideas, honest reflections, and real-life insight into what it takes to lead well in HR at the highest level.
Chapters From This Episode[00:00] Welcome and introduction to Funmi Onamusi
[04:06] Funmi’s route to becoming a CPO
[06:50] Funmi’s job application approach
[09:03] How she prepared for the interview
[13:33] The difference between the HR Director & CPO roles
[18:45] Advice on how to move from operational to strategic
[23:33] How the role was different to what she had expected
[27:55] Maintaining mental wellbeing in such a demanding role
[34:12] The skills, habits and practices that have helped her succeed
[41:14] The biggest challenges Funmi has experienced as a CPO
[49:56] Funmi’s advice for aspiring CPOs
[56:52] Courses and qualifications that have been useful for Funmi
[01:00:00] Final thoughts
Useful Links* Connect with Fay Wallis on LinkedIn * Visit Fay’s website * Learn about Fay’s Inspiring HR leadership development programme * Connect with Funmi Onamusi on LinkedIn * Visit Funmi’s website * Funmi’s ’10 Power Moves’ * Learn about Funmi’s CIC: The Breaking Hundred Circle
Enjoyed This Episode? Don’t Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools, and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
Check out HR Coffee Time's sponsor!
Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.
Personio
Which skills really make the difference at the top of the HR profession?
In this episode of HR Coffee Time, you'll meet the brilliant Jane Beeston, Chief People Officer at Colart. With nearly 40 years of experience in HR – spanning generalist roles, transformation, and international work – Jane has a huge amount of insight to share.
We learn from her about the shift from HR Director to CPO, what the role really involves, and how she’s built strong relationships with her CEO and board. Jane talks openly about the communication skills she’s had to develop, how coaching training changed the way she works, and why staying curious (and occasionally sticking her nose into things!) has helped her make a bigger impact.
Whether you’re working towards a CPO role or simply want to grow in confidence and influence, there’s plenty to take away from Jane’s story.
Chapters from This Episode[00:00] Welcome & introduction to Jane
[02:00] Jane’s path to becoming a CPO
[04:00] Why the CEO relationship really matters
[07:00] What changes when you move into a CPO role
[08:00] What a board does (and how to work with them)
[10:30] How Jane improved her communication skills
[12:00] Staying connected across a global team
[14:00] Getting your message to stick across the business
[15:00] Why coaching skills have made such a difference
[16:00] How curiosity helps you grow and influence
[18:00] Common challenges in the CPO role
[19:00] How Jane approaches communication in practice
[22:00] Looking after your wellbeing in a demanding role
[24:00] You don’t have to do it all alone
[25:00] Advice for anyone who wants to be a CPO one day
[27:30] Jane’s experience of cross-functional projects
[30:00] Prioritising what matters most
[32:00] If you’re stepping into a CPO role: own it!
[34:00] Courses and continuous learning that helped
[36:00] Learning to work across different countries
[37:30] Final thoughts and thank you
Useful Links* Connect with Fay on LinkedIn * Fay’s website * Fay’s HR leadership programme – Inspiring HR Leadership * Connect with Jane Beeston on LinkedIn
Other Relevant HR Coffee Time Episodes* Episode 53: Why Coaching Skills Can Help Your HR Career (and How to Develop Them) with Charlie Warshawski * Episode 130: Build Managers' Confidence and Skills with the Coaching Two-Step with Jude Slater * Episode 43: The One Thing That Will Boost Your Resilience Throughout Your HR Career with Tom Cleary * Episode 32: How to Write Work Emails That Get Results with Kim Arnold * Episode 95: How to Build Trust in a Hybrid World Through Email with Kim Arnold
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
Check out HR Coffee Time's sponsor!
Ready to unlock the power of your people? Join over 15,000 businesses at personio.com today.
Personio
What does it really take to become a successful Chief People Officer – and how can you prepare for the step up?
In this episode of HR Coffee Time, Fay Wallis is joined by Kanika Mehra, an inspiring CPO with over 20 years of global HR experience. Having worked in fast-paced environments ranging from global giants like Amazon to scaling organisations going through rapid transformation, Kanika shares what helped her make the move into a CPO role – and what it’s really like once you get there.
From building commercial acumen and using data to tell compelling stories, to managing pressure, leading through change and staying true to your values – this conversation is packed with practical insights to support you on your own HR leadership journey.
Chapters from This Episode[00:00] Introduction
[02:12] Meet Kanika Mehra
[02:25] How she got her first CPO role
[03:23] The role LinkedIn played – and how to improve your profile
[07:00] The differences between being a Head of People or HR Director vs a CPO
[09:27] Making big decisions
[14:02] Learning to lead without having all the answers
[17:50] Developing confidence and decisiveness
[22:51] Why business acumen is essential – and how to build it
[27:45] Becoming confident with data and storytelling
[33:12] Her biggest challenge as a CPO
[34:03] Balancing employee experience with business priorities
[37:59] Maintaining mental wellbeing in a high-pressure role
[40:08] The importance of values alignment
[42:38] Advice for anyone who’d like to be a CPO
[45:41] Advice for first-time CPOs
[49:57] Courses and books that have helped Kanika succeed
[52:36] Wrap-up and other HR Coffee Time podcast episode recommendations
[00:00] Introduction
[02:12] Meet Kanika Mehra
[02:25] How she got her first CPO role
[03:23] The role LinkedIn played – and how to improve your profile
[07:00] The differences between being a Head of People or HR Director vs a CPO
[09:27] Making big decisions
[14:02] Learning to lead without having all the answers
[17:50] Developing confidence and decisiveness
[22:51] Why business acumen is essential – and how to build it
[27:45] Becoming confident with data and storytelling
[33:12] Her biggest challenge as a CPO
[34:03] Balancing employee experience with business priorities
[37:59] Maintaining mental wellbeing in a high-pressure role
[40:08] The importance of values alignment
[42:38] Advice for anyone who’d like to be a CPO
[45:41] Advice for first-time CPOs
[49:57] Courses and books that have helped Kanika succeed
[52:36] Wrap-up and other HR Coffee Time podcast episode recommendations
Useful Links* Connect with Fay on LinkedIn * Fay’s website * Connect with Kanika Mehra on LinkedIn
Book Recommendations from the Episode(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them.)
- My Life in Full: Work, Family and Our Future – Indra Nooyi
- Data-Driven HR: How to Use Analytics and Metrics to Drive Performance – Bernard Marr
- Working Backwards: Insights, Stories, and Secrets from Inside Amazon – Colin Bryar and Bill Carr
- Excellence in People Analytics – Jonathan Ferrar and David Green
Other Relevant HR Coffee Time Episodes* Episode 22: How to handle conflict at work * Episode 31: 3 little-known LinkedIn features which will help you get your next job * Episode 35: Helping teams thrive with personal user manuals * Episode 47: Discovering your values to help your HR career * Episode 106: 7 types of posts to share on LinkedIn that will help your HR career
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you’ve ever wondered what it really takes to succeed as a Chief People Officer - or whether stepping into the role might be right for you - this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by John Scrooby, Chief People Officer at tech company Masabi. John shares honest and thought-provoking insights about what the role really involves, the challenges it brings, and how to navigate them. From taking ownership beyond your remit, to managing your wellbeing in a high-pressure role, and showing up as a values-driven, emotionally honest leader - this is a must-listen for anyone aiming to grow their HR leadership career.
John also reflects on his journey from his tech career to HR, explains what helped him make the transition, and gives advice for anyone looking to lead with impact.
Chapters from This Episode[00:00] Introduction
[00:54] Why this series of episodes exists
[03:25] Meet John Scrooby
[03:55] How John got his first CPO role
[08:41] What he thought HR was - vs what he discovered
[10:39] The difference between being a Head of HR or HR Director and a CPO
[14:37] Advice for HR professionals nervous about stepping up
[17:20] Why peer support matters
[18:10] Vulnerability, leadership and mental health
[25:07] How John maintains his mental wellbeing
[29:43] Skills and habits that have helped him succeed
[32:15] John’s advice for anyone who would like to be a CPO one day
[36:21] His biggest challenge as a CPO
[41:24] How to get invited in as an HR leader
[44:51] His top piece of advice for new CPOs
[46:38] Courses or qualifications—are they essential?
[49:08] Conclusion
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with John Scrooby on LinkedIn * People Before Strategy: A New Role for the CHRO (HBR article) * University of Cambridge Judge Business School – CHRO Programme
Book Recommendations from the Episode(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them).
- HR Coffee Time’s top book recommendations to thrive in your HR/People career
- Work Rules! by Laszlo Bock
- Dare to Lead by Brené Brown
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Are you aiming for the top HR role - but not sure what being a Chief People Officer (CPO) actually involves, or how to get there?
In this special launch episode of the new series of HR Coffee Time, host Fay Wallis is joined by David D’Souza, Director of Profession at the CIPD. Together, they demystify the CPO / CHRO role - exploring what it is, how it differs from other senior-level HR roles (like ‘Head of People’ and ‘HR Director’), and why it’s becoming more common across UK organisations.
David shares insight into:
Whether you’re already in a senior HR role or are simply curious about what it takes to reach the top, this episode is packed with practical insights and career guidance.
Key Chapters[00:00] Introduction to the new series
[01:47] Meet David D’Souza, Director of Profession at the CIPD
[04:03] What is the Chief People Officer (CPO) role?
[05:54] Why CPO roles are becoming more common
[07:21] How the role of the CPO is evolving
[10:04] Challenges and responsibilities of CPOs
[13:13] Work-life balance and C-suite expectations
[18:15] Skills for success as a CPO
[20:56] Understanding governance
[24:00] How to build knowledge and confidence for the role
[23:56] CIPD resources and support
[33:38] Wrap-up and useful episode links
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with David D’Souza on LinkedIn * CIPD Membership * CIPD Experience Assessment * CIPD Learning Hub * CIPD Local Branches * CIPD Online Community * CIPD Aspiring HRD Programme * CIPD Mentoring Scheme
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
This episode is a little different from usual, as I’ll be sharing some exciting updates about the future of the podcast. After three and a half years of releasing episodes every week, I’m taking a short sabbatical to prepare for the next stage of
HR Coffee Time - and I’d love your input to help shape it!
In This Episode, You'll Hear About:[00:00] Why I'm taking a short break – Why now feels like the right time to pause and refresh.
[02:10] The two key challenges I keep seeing in HR careers – How a lack of confidence, clarity, and role models is holding HR professionals back.
[04:49] How conversations helped shape my next steps – The advice and insights that led to the idea of evolving the podcast.
[09:05] From book idea to podcast interviews – How an unexpected conversation with a fellow career coach changed my thinking.
[10:57] Why HR Coffee Time is evolving instead of stopping – A reassuring conversation that helped me realise I don’t need to start a whole new podcast.
[12:39] Batch recording & smarter time management – How I plan to make the podcast more time-efficient while improving the quality of content.
[15:02] I’d love your help! – How you can share your thoughts on the interview questions and suggest great Chief People Officers (CPOs) and Chief HR Officers (CHROs) to be guests on the show.
Podcasts Mentioned in This Episode* HR Coffee Time episode 123: Avoid Burnout: How to Spot Signs of Stress and Take Action, with Dr Jo Burrell * HR Coffee Time episode 32: Diversity & Inclusion at Work – 7 Mistakes to Avoid (& What to Do Instead), with Dr. Jonathan Ashong-Lamptey * Nicola Semple's podcast: The Career Confidence Podcast * Dr Jonathan Ashong-Lamptey's podcast: The Element of Inclusion * Verena Hefti's podcast: Big Careers, Small Children
Ways to Get Involved Take the HR Coffee Time Next Chapter Survey – Help shape the podcast by sharing your thoughts on the questions I should ask my future guests. You can find the survey here: bit.ly/HRCTNEXTCHAPTER * Recommend a Guest – Do you know an inspiring Chief People Officer or Chief HR Officer? Or are you one yourself? I’d love to hear from you! * Get in Touch – * Connect with me on LinkedIn * Email me at fay@brightskycareercoaching.co.uk*
Subscribe to the HR Coffee Time NewsletterIf you’d like to be the first to hear when the new format of HR Coffee Time is live, sign up for the HR Coffee Time newsletter! You’ll also get career and leadership tips straight to your inbox, along with updates on new podcast episodes and helpful resources.
Thank You for Your Support!The podcast will be back at the end of April 2025 with a fresh new format. In the meantime, I hope my journey of refining this idea encourages you to explore your own. Sometimes, the best way to gain clarity is to start talking about it.
I can’t wait to bring you new conversations, and I look forward to hearing what you think. See you soon!
After completing your CIPD qualification, it can be hard to decide what training to invest in next. In this episode of HR Coffee Time, host Fay Wallis shares four valuable and perhaps surprising training options to help you develop skills that will elevate your HR career: mediation, coaching, negotiation, and facilitation.
You’ll hear extracts from earlier episodes featuring expert guests who explain each skill and its benefits. Fay has personally attended training with all the featured experts, so she can confidently recommend their insights and advice.
Whether you’re considering what to focus on for your professional development this year or just want to understand how these skills can help you, this episode is packed with ideas and inspiration to guide your next steps.
Chapters From This Episode[00:00] Introduction and overview
[03:38] Mediation skills with Pete Colby (Episode 99)
[08:07] Coaching skills with Charlie Warshawski (Episode 53)
[13:59] Negotiation skills with Simon Duncan (Episode 115)
[21:23] Facilitation skills with Kirsty Lewis (Episode 110)
[26:43] Closing thoughts
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * The Essential HR Planner * Inspiring HR Leadership Programme
Links & Resources Mentioned in The Episode* Connect with Pete Colby on LinkedIn * Connect with Charlie Warshawski on LinkedIn * Connect with Simon Duncan on LinkedIn * Connect with Kirsty Lewis on LinkedIn * Mediation skills - Pete Colby’s website: Pragmatism * Coaching skills - Charlie Warshawski’s website: Love Your Coaching * Facilitation skills – Kirsty Lewis’ website: School of Facilitation * Gartner’s Model of a World-Class CHRO * The CIPD’s Profession Map
Other Relevant HR Coffee Time Episodes* HR Coffee Time’s ‘Build Your Professional Skills’ Podcast Playlist * Episode 99: How mediation skills can help you resolve conflict at work, with Pete Colby * Episode 53: Why coaching skills can help your HR career (& how to develop them), with Charlie Warshawski * Episode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty Lewis * Episode 115: Why negotiation skills can help your HR career & how to develop them, with Simon Duncan * Episode 130: Build managers’ confidence with ‘The Coaching Two-Step’, with Jude Sclater
Book Recommendations Shared on HR Coffee Time(Book links are Amazon affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through them).
- HR Coffee Time’s top book recommendations to thrive in your HR/People career
- ‘Think Like a Coach: Empower your team through everyday conversations’ by Jude Sclater
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Do you want to set yourself up for success for the year ahead? In this episode of HR Coffee Time, host Fay Wallis is joined by Dr Ben Levy, creator of the ABCME® framework, to explore the five key factors that can make all the difference when it comes to achieving your goals.
Dr Ben shares practical insights into how clarity, belief, motivation, and other essential elements influence success, helping you avoid common goal-setting pitfalls. Together, Fay and Ben discuss strategies for creating a clear vision, building motivation, and staying on track - even when the going gets tough.
Whether you're aiming to advance your career, tackle a challenging project, or introduce new initiatives in your organisation, this episode is packed with advice to help you achieve your goals with confidence and clarity.
Chapters From This Episode[00:00] Introduction
[03:22] What is the ABCME® framework?
[07:03] The importance of clarity in goal-setting
[09:41] Practical tips for getting more clarity
[12:08] How to stay motivated with your goals
[20:13] Celebrating successes and why it matters
[28:43] Confidence-building tip: What would a role model do?
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Ben on LinkedIn * Ben’s website: Make It Happen * Ben’s free quiz to help you achieve your career goals * Stickk.com website (mentioned in the episode to make a commitment to a goal) * The Essential HR Planner
Other Relevant HR Coffee Time Episodes* Episode 141: Look back to look forward – how to reflect on 2024 to set goals for 2025 * Episode 39: Lost your direction & motivation at work? This one thing might help * Episode 89: How to reach your HR career goals by understanding your ‘tendency’
Book Recommendations From the Episode(Disclosure: book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)
- Tiny Habits: Why Starting Small Makes Lasting Change Easy, by BJ Fogg
- Think Big: Take Small Steps and Build the Career You Want, by Dr Grace Lordan
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
As the year comes to a close, taking time to reflect on 2024 can be a wonderful way to celebrate your successes and uncover inspiration for your goals in 2025.
It’s so easy to fall into the trap of focusing on what didn’t go to plan or overlooking achievements, thanks to the negativity bias we all experience. Add to that the recency bias—where only the most recent events stick in our minds—and it’s no wonder we often lose sight of the bigger picture.
In this episode, I’ll guide you through 10 powerful reflection questions from The Essential HR Planner to help you push past these biases, recognise all you’ve accomplished this year, and approach 2025 with confidence and clarity. And to show that I’m right there with you, I’ll share my own answers to the questions too.
Whether you’re using The Essential HR Planner or simply jotting down notes as you listen, this episode of HR Coffee Time is your chance to pause, reflect, and start shaping the year ahead with purpose and positivity.
Key Chapters[00:00] Introduction
[03:10] Question 1: What did you achieve? - Small wins are just as noteworthy as big ones
[09:06] Question 2: What did you do to help others?
[11:35] Question 3: What are you proudest of from 2024?
[13:02] Question 4: What did you do for your wellbeing during the past year?
[15:50] Question 5: What did you learn during 2024?
[21:35] Question 6: Which relationships did you develop and build?
[23:22] Question 7: What are you grateful for?
[24:22] Question 8: What did you find challenging this year?
[27:10] Question 9: What insights do you have from reading through your answers to questions 1-8?
[29:32] Question 10: How can these insights influence your goals for 2025?
[32:51] Conclusion
Useful Links* The Essential HR Planner website * Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Fay's blog post: Reflecting on 2024 - looking back to look forward * Fay's YouTube channel
Book Recommendations(Disclosure: book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)
- Neuroscience for Learning and Development: How to Apply Neuroscience and Psychology for Improved Learning and Training, by Stella Collins
- Think Like a Coach: Empower Your Team Through Everyday Conversations, by Jude Sclater
- Chatter: The Voice in Our Head and How to Harness It, by Ethan Kross
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Have you ever been asked to design or deliver a workshop and found yourself worrying whether it will be as good as it could be? Whether you’re preparing your first training session or looking to enhance your facilitation skills, this episode of HR Coffee Time is packed with ideas and resources to help you create training and workshops that are impactful, engaging, and memorable.
In this episode, host Fay Wallis reflects on her experience running the first in-person HR Planning Day and shares five brilliant resources that most inspired her when designing the event. You’ll discover practical insights and creative techniques to transform your workshops and training sessions, whether in-person or online.
Chapters from This Episode[00:00] Introduction and Overview
[03:27] Resource 1: Kirsty Lewis’ online masterclass on workshop design
[11:45] Resource 2: The Two-Hour Workshop Blueprint book
[22:07] Resource 3: The Flipchart Facebook group
[23:37] Resource 4: Neuroscience for Learning and Development book
[28:01] Resource 5: The Ten-Minute Trainer book
[31:28] Conclusion
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Kirsty Lewis’ website: School of Facilitation * The Flipchart Facebook group * The Essential HR Planner (hardback & digital versions available)
Other Relevant HR Coffee Time EpisodesEpisode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty Lewis
Book Recommendations From the Episode(Disclosure: book links are affiliate links, which means Fay will earn a small commission from Amazon if you make a purchase through them)
- The 2-Hour Workshop Blueprint: Design Fast. Deliver Strong. Without Stress, by Leanne Hughes
- Neuroscience for Learning and Development: How to Apply Neuroscience and Psychology for Improved Learning and Training, by Stella Collins
- The Ten-Minute Trainer: 150 Ways to Teach it Quick and Make it Stick, by Sharon L. Bowman
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
As organisations work to create more inclusive workplaces, some aspects of diversity receive more attention than others. Being able to express religious beliefs at work is an area that often remains unexplored despite its significance to many employees. In this episode of HR Coffee Time, host Fay Wallis is joined by Professor Binna Kandola, senior partner and co-founder of Pearn Kandola, to explore why religious expression matters to the people in your workplace and how organisations can better support this.
Binna shares insights from his firm's comprehensive research into religion at work, including findings from their largest-ever survey response. He explains the various aspects of religious expression, discusses both challenges and positive developments in workplace inclusion, and offers practical guidance for HR professionals looking to create more inclusive environments.
Chapters from This Episode[00:00] Introduction and Overview
[02:02] Meet the Expert: Professor Binna Kandola
[04:19] Defining Religious Expression at Work
[10:03] Why Religious Expression Matters
[18:36] Benefits to Organizations
[21:01] Key Research Findings
[26:49] Examples of Good Practice
[31:23] Book Recommendation
[33:28] Conclusion and Resources
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Binna Kandola on LinkedIn * Binna’s website: Pearn Kandola * Pearn Kandola’s, “Religion at Work Report” * Binna’s podcast, Making the World Fairer (on Apple Podcasts) * Binna’s podcast, Making the World Fairer (on Spotify)
Other Relevant HR Coffee Time EpisodesCreate an Equitable, Diverse & Inclusive Workplace – Podcast Playlist (on the Bright Sky website)
Create an Equitable, Diverse & Inclusive Workplace – Podcast Playlist (on Spotify)
Book Recommendation From the Episode(Disclosure: book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)
‘World Religions: The Great Faiths Explored and Explained’ by John Bowker
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
When you're in a busy HR or People role, finding time for strategic work can feel incredibly challenging. There are always urgent issues that need your attention and endless tasks on your to-do list. However, strategic work often has the greatest impact - helping you craft an organisation where people are proud to work, can thrive, and are empowered to drive the organisation forward.
In this episode of HR Coffee Time, host Fay Wallis shares five practical tips to help you carve out time for strategic work, even when you're incredibly busy. These tips will help you overcome common barriers and create the space needed to focus on work that drives meaningful organisational change.
Key Points from This Episode* Introduction and welcome * Tip 1: Build your confidence about being strategic * Tip 2: Schedule dedicated time for strategic work * Tip 3: Make the most of AI to free up time * Tip 4: Remember that less is more * Tip 5: Communicate your strategic priorities clearly
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * The Essential HR Planner * elementsuite * Angela Moyle's eBook: AI for HR * Angela' Moyle's eBook: HR's role in AI adoption
Other Relevant HR Coffee Time Episodes* Operate Strategically or Create a Powerful HR/People Strategy Playlist * Episode 102: Boosting Your Strategic Knowledge to Step Up in Your HR Role * Episode 108: How to Create a Simple but Powerful One Page Strategy with Dr. Max Mckeown * Episode 134: Creating an HR Strategy - How to Get Started When You're Feeling Stuck * Episode 7: What to Do When You Don't Have Enough Hours in the Day * Episode 92: Time Management Tips to Stay on Top of Your Busy Day * Episode 58: How to Feel More Confident Using Data & Analytics in Your HR Role
Book Recommendations from the Episode* Good Strategy, Bad Strategy: The difference and why it matters, by Richard Rumelt * The One Thing, by Gary Keller
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Are there lies you're telling yourself at work that feel like cold, hard facts? Whether it's believing you don't deserve a promotion, thinking you're not qualified enough to apply for a different role, feeling guilty about taking time off because everyone "needs" you, prioritising colleagues above your own wellbeing, striving for unrealistic perfection, or feeling you need to be available 24/7 to be seen as an effective HR professional – these self-imposed beliefs can significantly impact your career progress and wellbeing.
In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Djemil to help you identify and challenge these unhelpful beliefs that might be holding you back in your HR career.
Chapters from This Episode[00:00] Introduction and Overview
[03:30] Meet Emma Djemil
[05:46] Common Lies in HR: Availability Equals Value
[08:29] Proving Your Worth in HR
[12:43] Recognising and Challenging Self-Lies
[17:11] Understanding Deep-Rooted Fears
[17:46] Challenging the Fear of Unavailability
[19:21] Recognising and Addressing Mistruths
[21:20] Empowerment Through Self-Questioning
[25:25] The Power of Internal Validation
[29:26] Book Recommendation and Wrap Up
[32:09] Final Thoughts and Farewell
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Emma Djemil on LinkedIn * Emma’s HR Club * Emma’s annual event: The HR Big Meet
Other Relevant HR Coffee Time EpisodesHR Coffee Time Podcast Playlist: Build Your Confidence
Book Recommendation From the Episode* ‘Feel the Fear and Do It Anyway’ – Susan Jeffers * ‘The Fix: How to Overcome the Invisible Barriers That Are Holding Women Back at Work’ – Michelle P. King * All the book recommendations that have been given on HR Coffee Time
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up
to receive the free weekly HR Coffee Time email.
Shaping workplace culture is becoming an increasingly important part of HR's role, with many HR functions being renamed as "People and Culture" and culture-related responsibilities appearing in job titles. But how do you actually go about shaping culture, especially when you're already busy with your day-to-day work?
In this special episode of HR Coffee Time, host Fay Wallis is joined by two guests: Annabelle Lawson, HR Manager at SPT Lab Tech, and Paula Brockwell, Founder and Chief Culture Shaper at the Employee Experience Project. Together, they explore practical strategies for defining, shaping, and embedding a winning workplace culture.
This episode is packed with actionable advice, from how to engage leadership in culture initiatives to how HR professionals can avoid becoming overwhelmed by the process. Whether you're just starting your culture journey or looking to refine your approach, this conversation is here to help.
Chapters from This Episode[00:00] Introduction and Overview
[01:33] Meet the Guests: Annabelle Lawson and Paula Brockwell
[03:59] Annabelle Explains Her Culture Project
[08:32] Culture is a Strategic Enabler of Business Growth
[09:26] Using the Business Culture Canvas for Culture Conversations
[12:46] Embedding New Culture and Measuring Progress
[15:20] Timeframes for Seeing Cultural Changes
[19:55] Avoiding Overwhelm When Working on Culture Initiatives
[23:25] Starting a Culture Journey from Scratch
[24:33] The Importance of CEO Engagement in Culture Initiatives
[25:03] Book Recommendations
[26:06] How to Connect with Annabelle and Paula
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Annabelle Lawson on LinkedIn * Connect with Paula Brockwell on LinkedIn * Paula’s website: The Employee Experience Project
Research and Resources Mentioned* Download Paula’s free culture change resources * Access Paula’s Business Culture Canvas * Access Paula’s Culture Catalyst Scorecard
Other Relevant HR Coffee Time Episodes* Episode 114: What workplace culture is, how to measure it, and a surprising way to improve it with Arend Boersema * Episode 120: Crafting culture: unearthing and shaping the heart of your business with Louise Kennedy
Book Recommendation From the Episode* ‘Herd: How to Change Mass Behaviour by Harnessing Our True Nature’ by * Mark Earls ‘Quiet: The Power of Introverts in a World That Can't Stop Talking’ by Susan Cain
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Menopause is a topic that impacts everyone in the HR and People profession, whether personally or through supporting colleagues. In this episode of HR Coffee Time, host Fay Wallis is joined by Emma Thomas, founder of Managing the Menopause, to discuss the importance of understanding and supporting employees through menopause in the workplace.
Emma shares valuable insights on perimenopause and menopause, common symptoms, the business case for supporting employees, legal considerations, and practical strategies for creating a supportive work environment. This episode is packed with data-driven information and actionable advice for HR professionals looking to update policies, improve employee wellbeing, or build a stronger business case for menopause support.
Chapters from This Episode[00:00] Introduction and Overview
[00:53] Meet Emma Thomas: Menopause Expert
[04:15] Defining Perimenopause and Menopause
[06:47] Common Symptoms of Perimenopause
[09:32] Impact of Menopause Symptoms at Work
[11:35] Research and Business Case for Menopause Support
[20:11] Practical Support for Menopause in the Workplace
[25:03] Book Recommendation: "Revolting Women" by Dr. Lucy Ryan
[26:06] How to Connect With Emma Thomas
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Emma Thomas on LinkedIn * Emma’s website: Managing the Menopause * Emma’s podcast: Middling Along
Research and Resources Mentioned* CIPD 2023 Menopause at Work survey * CIPD: Menopause at work – guide for people managers * Deloitte Women at Work 2024 report * BSI guide on menstruation and menopause in the workplace * ACAS: Menopause at work * Cycle of Change: Animation explaining the menopause
Other Relevant HR Coffee Time EpisodesEpisode 42: Diversity and Inclusion at Work, Seven Mistakes to Avoid and what to do instead with Dr. Jonathan Ashong-Lamptey
Book Recommendation From the Episode‘Revolting Women: Why Midlife Women Are Walking Out and What to Do About It’ by Dr. Lucy Ryan
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
If you need to create an HR or People strategy but are feeling completely stuck, this episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to feel more confident about creating the strategy, where to start and resources to help spark your ideas.
Key Points from This Episode[00:00] Episode introduction
[00:32] There is a podcast playlist of strategy episodes for you
[02:46] You already are strategic (even if you think you aren’t)
[04:31] Insight from the book, ‘Good Strategy/Bad Strategy’
[05:29] The importance of aligning HR strategy with the overarching organisational strategy
[07:28] Resources from The Essential HR Planner to help
[13:41] Recap and final thoughts
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time EpisodesOperate Strategically or Create a Powerful HR/People Strategy Playlist
Book Recommendations from the Episode* The Strategy Book: How to think and act strategically to deliver outstanding results, by Max Mckeown * Good Strategy, Bad Strategy: The difference and why it matters, by Richard Rumelt
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
Want to know the secret to delivering presentations that truly captivate your audience? In this episode of HR Coffee Time, we explore how to craft and deliver presentations that resonate deeply and win over both hearts and minds.
Host Fay Wallis is joined by Emma Serlin, founder of London Speech Workshop, who shares her unique "Meal Plan" framework for creating impactful presentations. Whether you're aiming to boost your influence, establish credibility, or simply gain more confidence when presenting, this episode is packed with practical insights to elevate your presentation skills.
Chapters from This Episode[00:00] Introduction and overview
[01:11] Meet the expert: Emma Serlin
[04:26] The Meal Plan framework: Protein, Vegetables, and Spice
[05:38] Deep dive into the protein component
[09:07] Crafting impactful presentations: The importance of three key takeaways
[11:31] Exploring the ‘vegetables’ component
[16:57] Adding ‘spice’ to make your presentation memorable
[19:46] The Dinner Party Planner
[23:50] Book recommendation
[25:48] How to contact Emma and London Speech Workshop
[27:23] Conclusion
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Emma Serlin on LinkedIn * Emma’s website: London Speech Workshop * London Speech Workshop on Instagram * London Speech Workshop on YouTube
Other Relevant HR Coffee Time Episodes* Episode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna Lott * Episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation * Episode 74: How to get better at presenting and feel more confident about it
Book Recommendations From the Episode* The Connection Book: 50 Ways to Communicate More Effectively, by Emma Serlin * The Communication Equation: A How to Guide for Outstanding Communication, by Emma Serlin * Nonviolent Communication: A Language of Life, by Marshall B. Rosenberg
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Free Resources & Fay's HR Planning Day
Become a member of 3R Strategy's free Pay & Reward Academy, or access their free resources by visiting: https://bit.ly/3racademyLearn more about Fay's HR Planning Day and get your ticket here: https://brightskycareercoaching.co.uk/hr-planning-day/
Whether you’d like to learn more about how to use Strategic Workforce Planning in your current role or considering whether specialising in Strategic Workforce Planning could be the perfect career option for you, this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by Jen Allen Jardine, a Strategic Workforce Planning (SWP) expert, who explains what SWP is, why it’s important, how it fits into HR, the partnership between SWP and HR, and the misconceptions about it. She also provides valuable advice for anyone looking to specialise in SWP, including practical tips and book recommendations.
Chapters from This Episode
[00:00] Introduction and overview
[02:17] Meet the expert: Jen Allen Jardine
[03:09] Defining Strategic Workforce Planning
[04:13] Strategic Workforce Planning in large vs small organisations
[04:55] The role of HR in Strategic Workforce Planning
[11:03] Developing skills for Strategic Workforce Planning
[17:18] Misconceptions about Strategic Workforce Planning
[23:02] Book recommendations
[34:29] How to contact Jen
[35:50] Conclusion
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Jen Allen Jardine on LinkedIn
Other Relevant HR Coffee Time Episodes* HR Coffee Time podcast playlist: Clarify Your Career Goals & Explore HR Career Options * Episode 58: How to feel more confident using data & analytics in your HR role * Episode 119: How using Agile can drive positive change & prove HR’s value, with Kate Maddison-Geenwell
Book Recommendations From the Episode* Factfulness: Ten Reasons We’re Wrong About The World – And Why Things Are Better Than You Think, by Hans Rosling , Ola Rosling and Anna Rosling * Freakonomics: A Rogue Economist Explores the Hidden Side of Everything, by Steven D. Levitt & Stephen J. Dubner * Radical Uncertainty: Decision-making for an unknowable future, by John Kay and Mervyn King
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Global Salary Survey
Please participate in the survey to support HR Coffee Time's sponsor, 3R Strategy. Everyone who participates in the Global Salary Planning survey will receive a free copy of the detailed report of the survey’s results as soon as it’s published. So, you’ll be the first to know salary trends and data insights to help you make informed decisions about your organisation’s approach to pay and plan your budget with confidence.
3R Strategy's Global Salary Planning Survey
Thinking about booking a coaching session but not sure what to expect? Or maybe you've already arranged some coaching sessions and want to make sure you get the most out of them. This episode of HR Coffee Time is here to help. Host Fay Wallis, a career and leadership coach for HR and People professionals, shares practical advice on how to prepare for your coaching sessions and make them as effective as possible.
Key Points From This Episode[00:00] Episode introduction
[00:23] The value of coaching
[01:38] You’re in the driving seat when it comes to coaching
[02:21] Examples of common coaching topics
[04:29] Questions to help you choose a focus, area or topic for your session
[05:51] Coaching is usually about asking questions, rather than giving advice
[06:39] Advice is given for practical career topics e.g. CV, LinkedIn and interviews
[09:17] Practical tips to get the most out of your session
[09:13] Choose a quiet space where you won’t be disturbed
[10:09] Minimise distractions
[10:21] Have some buffer time before the start of your session
[10:40] Techniques to help you transition from your previous task into your session
[11:32] Buffer time at the end of your session is helpful
[12:12] Have a notebook and pen ready for your session
[14:06] Let your coach know if you’d like the session recorded
[14:26] Have a drink with you in case you get thirsty
[14:51] If you’ll be discussing an emotional topic, have some tissues to hand
[15:09] Be open-minded and provide feedback
[16:46] Jot down your reflections in between sessions
[17:21] Questions to help you reflect before starting your next session
[17:56] Always ask your coach questions if you have any
[18:19] Episode conclusion
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Headspace’s one-minute meditation YouTube video
Other Relevant HR Coffee Time Episodes* Episode 130: Build managers’ confidence and skills with ‘The Coaching Two-Step’, with Jude Sclater * Episode 53: Why coaching skills can help your career (& how to develop them), with Charlie Warshawski * Episode 125: Create your perfect professional development plan in 8 simple steps
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts. If you're kind enough to leave a review, let Fay know so she can say thank you. You reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
3R Strategy's Global Salary Survey
Please participate in the survey to support HR Coffee Time's sponsor, 3R Strategy. Everyone who participates in the Global Salary Planning survey will receive a free copy of the detailed report of the survey’s results as soon as it’s published. So, you’ll be the first to know salary trends and data insights to help you make informed decisions about your organisation’s approach to pay and plan your budget with confidence.
3R Strategy's Global Salary Planning Survey
You may have heard that coaching skills can be incredibly helpful for managers to have in their toolbox, boosting their confidence and effectiveness in their roles. But why are these skills so useful, and how can you help managers start using them? This episode of HR Coffee Time is here to answer those questions.
Host Fay Wallis is joined by Jude Sclater, an experienced coach and author of "Think Like a Coach - Empower Your Team Through Everyday Conversations."
Jude explains that coaching skills empower teams to think for themselves, foster independence, reduce reliance on the manager, and enhance overall team motivation and development. She shares her innovative Coaching Two Step model, which provides a practical and accessible way for managers to integrate coaching into their everyday interactions.
Key Points from This Episode* The Coaching Two Step involves two main components: asking "Tell me more?" and summarizing what you've heard * The model is designed to be simple and accessible for managers who may not have extensive coaching training * Jude emphasizes the importance of giving full attention during conversations * The episode includes a practical demonstration of the Coaching Two Step with Fay as the coaches
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Jude Sclater on LinkedIn * Jude’s website: Think With Jude
Other Relevant HR Coffee Time Episodes * Episode 129: 5 essential techniques to become a great manager, with James Rose * Episode 127: What to do if your boss is a micromanager * Episode 53: Why coaching skills can help your HR career (and how to develop them), with Charlie Warshawski
Buy The Book Recommendations(Disclosure: the book links are affiliate links which means Fay will earn a small commission from Amazon if you make a purchase through them)
- Think Like A Coach: Empower your team through everyday conversations, by Jude Sclater
- The Chimp Paradox: The Acclaimed Mind Management Programme to Help You Achieve Success, Confidence and Happiness, by Professor Steve Peters
- Full list of all book recommendations given on HR Coffee Time
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signingup to receive the free weekly HR Coffee Time email.
How do you develop the people within your workforce to become great managers? Poor management negatively impacts everyone, often resulting in the HR/People team having to help with performance issues, manage grievances, or recruitment challenges due to high turnover. It can feel hard to know what to do or where to start. So, this episode of HR Coffee Time is here to help.
Host Fay Wallis is joined by James Rose, a management skills trainer, speaker and coach, who generously shares his Rose model, which consists of five essential techniques to become a great manager.
Key Points from This Episode [00:00] Introduction and overview
[02:10] Introducing James Rose
[03:41] How James developed his Rose model
[07:05] The difference between absent and present managers
[06:24] The first layer of the Rose model: regular check-ins
[13:48] The second layer of the Rose model: weekly team meetings
[20:44] The third layer of the Rose model: monthly catch ups
[30:25] The fourth & fifth layers of the Rose model: mid-year or quarterly reviews and end of year reviews
[33:29] James’s confidence-building tip: encourage team members to keep track of their achievements and development.
[36:25] How to contact James and learn more about his work
[37:32] Other relevant HR Coffee Time episodes to listen to next
Useful Links * Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with James Rose on LinkedIn * James’ website
Other Relevant HR Coffee Time Episodes * Episode 127: What to do if your boss is a micromanager * Episode 117: How to create a performance management process that drives success, with Lucina Carney * Episode 119: How using Agile can drive positive change & prove HR’s value, with Kate Maddison-Geenwell
Looking For the Transcript? You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Dyslexia, often misunderstood and underappreciated, holds a wealth of untapped potential for the workplace. In this episode of HR Coffee Time, we explore how to appreciate and unlock the unique strengths it can bring to our workplaces.
Host Fay Wallis is joined by Kirsty Heap, a neurodivergent specialist coach with a rich background in HR, who shares her personal journey with dyslexia and her transition to becoming a passionate advocate for neurodiversity. Kirsty provides valuable insights into the multifaceted nature of dyslexia, its challenges, and most importantly, the remarkable advantages it offers to organizations.
Whether you're an HR professional seeking to create a more inclusive workplace, someone questioning if they might be dyslexic, or simply curious about neurodiversity, this episode provides practical strategies and eye-opening perspectives. Discover how understanding and supporting dyslexic colleagues can drive innovation, problem-solving, and creativity in your team, ultimately leading to a more successful organisation.
Key Points from This Episode[00:00] Introduction and overview
[01:48] Introducing Kirsty Heap
[03:47] What is dyslexia? A detailed explanation
[04:59] Dyslexia as a ‘magic potion’
[06:24] Kirsty shares her journey to diagnosis and early challenges
[10:57] Disclosing that she had dyslexia to her colleagues
[12:22] The strengths dyslexia brings including creativity, problem-solving and emotional intelligence
[18:05] Practical advice for anyone who thinks they might be dyslexic
[22:04] Tips for fostering an inclusive work environment for dyslexic individuals
[26:54] Kirsty’s confidence-building tip: borrow confidence from your future self
[28:46] How to contact Kirsty and learn more about her work
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Kirsty Heap on LinkedIn * Kirsty’s website: Kirstyheap.com
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
The Bigger Picture Book of Amazing Dyslexics and the Jobs They Do, by Kate Power & Kathy Iwanczak Forsyth
Other Relevant HR Coffee Time Episodes* HR Coffee Time podcast playlist: Create an equitable, diverse & inclusive workplace * Episode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon Lovell * Episode 68: Real life insights into understanding and supporting autism in the workplace, with Cybill Watkins * Episode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie White
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Have you ever felt stifled by a micromanager? Whether you're currently dealing with one or want to help someone else navigate their micromanager boss, this episode of HR Coffee Time is packed with practical advice to improve the situation.
Key Points from This Episode[00:00] Examples of micromanagement
[01:38] Welcome to HR Coffee Time
[03:00] Micromanagement defined
[03:16] Dealing with micromanagement can feel difficult
[04:24] Advice: start from a place of empathy rather than anger
[05:00] Seek first to understand, then to be understood
[05:14] An example of when Fay micromanaged
[05:51] Causes of micromanagement: lack of management training
[06:15] Causes of micromanagement: stress
[07:17] Causes of micromanagement: lack of trust
[07:45] Examples of calling out micromanaging behaviour
[09:08] Causes of micromanagement: lack of trust, clarity, or process
[09:31] Micromanagement negatively impacts both you and the manager
[10:02] Taking a coaching approach by asking questions can be powerful
[11:45] Pointing out the behaviour is negatively affecting the manager
[12:16] Brené Brown’s idea of ‘paint it done’ from her book, ‘Dare to Lead’
[14:16] Using the 5Ws and 1H questions to help your manager ‘paint it done’
[16:12] Examples of using ‘what’ questions
[17:56] Examples of using ‘where’ questions
[18:46] Examples of ‘how’ questions
[18:58] Examples of ‘why’ questions
[19:13] Examples of ‘who’ questions
[19:28] Examples of ‘when’ questions
[20:44] Other relevant HR Coffee Time episodes to listen to
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Buy the Book Recommendation
(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Dare to Lead: Brave Work. Tough Conversations. Whole Hearts, by Brené Brown
Other Relevant HR Coffee Time Episodes
- Episode 03: Building relationships with difficult people at work
- Episode 35: Helping teams thrive with personal user manuals
- Episode 41: 3 tips to build a better relationship with a difficult person at work
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Navigating the workplace as a deaf individual comes with unique challenges that can often go unnoticed. In this episode of HR Coffee Time, we delve into practical strategies to foster an inclusive and empowering environment for deaf colleagues.
Host Fay Wallis is joined by Victoria Williams, founder and CEO of terptree, an organisation dedicated to transforming the experiences of deaf employees and customers.
Key Points From This Episode[00:00] Introduction and overview
[00:59] Introducing Victoria Williams
[02:50] The story behind terptree
[07:04] The power of 1% changes
[07:41] Make sure website content is written in plain English and is well laid out
[07:55] Ensure you provide an email address not just a phone number in your website’s contact details
[10:09] Deafness is a hidden disability
[10:36] Hearing loss can be acquired over time
[10:51] People don’t always realise they are experiencing hearing loss
[11:28] Misconceptions about hearing aids
[12:27] Deaf employees may miss out on incidental learning
[15:31] Practical tips for inclusivity – environment, communication, team integration
[16:18] Involving the deaf person in making adjustments
[16:53] Larger organisations can engage with internal employee focus groups
[17:02] The Access to Work scheme
[18:43] Health and safety – ensuring the fire alarm system is effective
[19:41] Disability disclose is a moving thing
[20:11] The importance of being open and building trust and empathy
[20:38] The social side of work is important
[21:09] Using an interpreter for British Sign Language users
[21:25] Deaf awareness training ‘is a must’
[22:35] Attracting Deaf Talent
[22:59] The Disability Confident Employer scheme
[28:11] How to contact Victoria and learn more about her work
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Victoria on LinkedIn * Victoria’s website: terptree * Access to Work Scheme * Disability Confident employer scheme * Deaf UK Jobs
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Don’t Silence Your Talent: Unleash the value of your deaf employees, by Victoria Williams
Other Relevant HR Coffee Time EpisodesSpotify playlist: HR Coffee Time – create an equitable, diverse & inclusive workplace
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Creating your professional development plan is a great way of ensuring you don't stagnate at work and get bored in your role. It can help you thrive at work and feel fulfilled no matter what stage you're at in your HR/People career.
In this episode of HR Coffee Time, host, Fay Wallis talks you through how to create your perfect professional development plan in 8 simple steps.
Key Points from This Episode[04:14] Step one: Identify what you’re aiming for
[11:52] Step two: Record ideas you already have
[12:00] Step three: Look Back to Look Forward
[16:36] Step four: Capture your values
[20:13] Step five: Seek feedback
[21:26] Step six: Consider key HR areas of influence
[23:35] Step seven: Identify career-enhancing skills
[25:23] Step eight: Set your goals
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * The HR Planner
Other Relevant HR Coffee Time Episodes* Episode 5: How to progress your HR career (using the 3E model) * Episode 17: How to set your career goals for 2022 * Episode 47: Discovering your values to help your HR career, with Zoe Hawkins * Episode 66: Reflecting on 2022 – look back to look forward * Episode 116: Look back to look forward – how reflecting on 2023 can help you set goals for 2024
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
Inspiring HR June 2024
Learn more about Inspiring HR and sign up on this page of the Bright Sky Career Coaching website; https://brightskycareercoaching.co.uk/group-coaching-hr-professionals/
Looking to elevate your professional development and would like to ask for your employer’s support?
Whether it’s joining Inspiring HR or embarking on another professional learning journey, this episode of HR Coffee Time is here to help.
Guests Kathryn Bryan and Larissa Smith, alumni from previous Inspiring HR cohorts, generously detail their paths to gaining employer support for their professional growth. They also share practical advice to help you confidently secure funding for your own development.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Learn more about Inspiring HR
Other Relevant HR Coffee Time Episodes* Episode 97: Inspiring HR – the purpose behind it and what to expect if you join * Episode 88: How to write a Compelling Business Case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Working in the fast-paced, busy world of HR can feel stressful. As a dedicated and hardworking HR professional, you may find yourself prioritising looking after everyone else in the organisation above your own wellbeing. But it’s so important you are able to take care of yourself too, so that the stress doesn’t reach the point of burnout. In this episode of HR Coffee Time, released during Stress Awareness Month, Dr Jo Burrell joins host, Fay Wallis, to share her advice on spotting signs of stress and how to take action to stop it in its tracks.
Key Points From This Episode[00:00] Introduction and Importance of Discussing Stress and Burnout
[02:09] Introducing Dr Jo Burrell
[07:05] Worrying Results from the HR Mental Wellbeing Survey
[08:52] Understanding and Combating Burnout
[11:42] Personal Reflections on Stress and Work Habits
[22:11] Strategies to Prevent Burnout and Manage Stress
[29:21] An Example Case Study
[39:07] Book Recommendation
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Jo on LinkedIn * Jo’s website: Ultimate Resilience * HSE (Health and Safety Executive) stress resources * CIPD’s wellbeing helpline
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
A Work In Progress: Unlocking Wellbeing to Create More Sustainable and Resilient Organisations, by Gethin Nadin
Other Relevant HR Coffee Time Episodes & PlaylistsBuild Resilience & Handle Stressful Situations Playlist
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Throughout your HR journey, it's normal for your confidence to sometimes dip or wobble. That's exactly where HR Coffee Time steps in to lend a hand. In this episode, you’ll hear insights from five expert guests whose advice spans from broad confidence-boosting tips to specific strategies for navigating those tricky moments in your career. Tune in for a blend of perspectives that will lift your spirits and arm you with practical tools for a more confident path forward in HR.
Key Points From This Episode[00:00] Introduction and Thank Yous
[03:14] Introduction to Confidence
[08:52] Compilation of Confidence Building Tips
[09:17] Confidence Tip from Pete Hykin
[11:43] Confidence Tip from Antoinette Dale Henderson
[13:30] Confidence Tip from Simon Duncan
[15:31] Confidence Tip from Roisin Williams
[18:42] Confidence Tip from Louise Kennedy
[19:41] Conclusion
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Holly Christie on LinkedIn * Holly’s website: This Demanding Life * Connect with Pete Hykin on LinkedIn * Pete’s website: Penfold * Connect with Antoinette Dale Henderson on LinkedIn * Antoinette’s website: Antoinette Dale Henderson * Connect with Simon Duncan on LinkedIn * Connect with Roisin Williams on LinkedIn * Roisin’s website: Job Seeker Coaching * Connect with Louise Kennedy on LinkedIn * Louise’s website: Occulus HR
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Becoming, by Michelle Obama
Other Relevant HR Coffee Time Episodes & Playlists* Build Your Confidence Podcast Playlist * Episode 105: Brilliant not boring – unlocking financial wellbeing with pensions at work, with Pete Hykin * Episode 104: How to improve your gravitas to make an impact throughout your HR career, with Antoinette Dale Henderson * Episode 115: Why negotiation skills can help your HR career & how to develop them, with Simon Duncan * Episode 113: The trustee advantage – enhance your HR leadership and make a difference, with Roisin Williams * Episode 120: Crafting culture – unearthing and shaping the heart of your business, with Louise Kennedy
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Are you struggling with how to get pay right in your organisation, feeling the weight of its complexity and cost? You're not alone. Payroll can be the largest expense for a business, running into millions, and it's a crucial aspect of HR that doesn't come with a handbook. Whether you're facing challenges with pay dissatisfaction among your talent, confronting unsettling pay gaps, or stepping into a new role with an outdated pay structure, there's always room for improvement.
In this episode of HR Coffee Time, host Fay Wallis talks with Rameez Kaleem, Founder and CEO of 3R Strategy, to shed light on creating pay practices that truly pay off. He breaks down the building blocks of fair and effective pay practices that can attract, reward, and retain the best talent for your organisation.
Key Takeaways
- Pay transparency is about openness and honesty in pay processes, not about disclosing everyone’s salaries (a common misconception). It builds trust and demonstrates fairness in how pay decisions are made.
- Pay transparency helps in attracting talent; candidates are more likely to apply for a role when the salary is included in the job posting.
- Well-communicated pay equity is 13 times more important in retaining your employees than higher pay levels.
- Why you should never ask the question, “What’s your current salary?” Or, “What are your pay expectations?” when interviewing.
- Rameez’s Five-Step Pay Transparency Project Plan:
- Step 1: Establish a reward strategy and pay philosophy.
- Step 2: Conduct benchmarking with reliable data to understand market rates.
- Step 3: Develop a career framework for clarity on career progression and pay scales.
- Step 4: Build pay structures aligned with the career framework.
- Step 5: Consider pay progression and how employees can progress within the pay range.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Rameez on LinkedIn * Rameez’s website: 3R Strategy
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- A Case of the Mondays: Attract and retain the best talent through pay transparency, by Rameez Kaleem
- Start With Why: How great leaders inspire everyone to take action, by Simon Sinek
- Quiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain
- Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones, by James Clear
Other Relevant HR Coffee Time Episodes* Episode 14: Understanding & fixing your organisation’s gender pay gap, with Melissa Blissett * Episode 88: How to write a compelling business case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you’re stuck about defining or shaping culture in your organisation, you’re not alone. The concept often appears fuzzy, theoretical, and more suited for addressing in large corporations than smaller teams. But it’s a vital component of every thriving workplace. In this episode of HR Coffee Time host, Fay Wallis is joined by Louise Kennedy from Oculus HR, known for her ability to simplify seemingly complex things into clear, actionable steps.
Key Takeaways* Culture can feel complex and difficult to define, but it is essential for the success of any organization. * Defining culture can happen at different stages of a business's growth. * Involving employees in defining culture is crucial for unearthing the ‘now’ culture. * Values play a significant role in shaping culture. * Engaging senior leadership in culture conversations is essential for driving culture change.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Louise on LinkedIn * Louise’s website: Oculus HR
Other Relevant HR Coffee Time Episodes* Episode 114: What workplace culture is, how to measure it & a surprising way to improve it, with Arend Boersema * Episode 88: How to write a compelling business case & get approval for your idea, with Jo Taylor
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you've ever wondered how to shift your organisation's perception of HR from being an operational, admin-heavy function, to one that is strategic, innovative and drives positive change; this episode of HR Coffee Time is here to help. Host, Fay Wallis is joined by Kate Maddison-Greenwell from People Efficient and together they take a deep dive into the exciting world of Agile HR.
Key Takeaways* Agile is a mindset and set of methodologies focused on adding value to customers, including employees in the case of HR. * Agile HR involves breaking down complex projects or problems into iterative chunks and prioritizing people-centric solutions. * Visualization tools like Miro can facilitate collaboration and inclusivity in Agile HR. * Games like planning poker can help teams estimate time and value more accurately in Agile HR. * Sprints, typically two weeks long, are cycles in Agile HR that involve planning, doing, reviewing, and reflecting on progress. * To get started with Agile HR, start small with a project or problem, focus on psychological safety, and gain sponsorship from senior leaders.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Kate on LinkedIn * Kate’s website: People Efficient
Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
Built for People: Transform Your Employee Experience Using Product Management Principles, Jessica Zwaan
Other Relevant HR Coffee Time Episodes* Episode 114: What workplace culture is, how to measure it & a surprising way to improve it, with Arend Boersema * Episode 102: Boosting your strategic knowledge to step up in your HR role * Episode 22: How to handle conflict at work, with Ginny Radmall
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Even though you’re excited about the course you’ve signed up to, it’s easy to veer off track with it when you’re juggling a demanding HR job. So, to help set you up for success & make the learning from the course stick, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis shares 9 tips to unlock training success when you’re a busy HR professional.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Inspiring HR Group Programme
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
Neuroscience for Learning and Development, by Stella Collins
Other Relevant HR Coffee Time Episodes* Episode 97: Inspiring HR: the purpose behind it and what to expect if you join * Episode 110: Why facilitation skills can help your career & how to develop them, with Kirsty Lewis * Episode 15: How networking can help your career * Episode 16: How to become more confident about networking
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How is your performance management strategy impacting employee engagement? Understanding how to use it effectively can lead to better results for employees and therefore the organisation, as well as save money through staff retention. Performance management should be about more than KPIs and day-to-day tasks, it should be seen as an individualised opportunity to support career growth. With continuous conversations, clear goals and regular constructive feedback, performance management can become a far more effective tool.
In this episode of HR Coffee Time, host Fay Wallis is joined by Lucinda Carney the CEO and Founder of Actus. A purpose-built performance and talent management software, which makes her the perfect person to share her knowledge on:
- Performance management’s impact on employee engagement
- Best practices for performance management
- The importance of clear goals
- Tailoring performance management to individuals
- How to drive high performance
- Why you need to do more than annual appraisals
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Lucinda on LinkedIn * Actus * Listen to Lucinda’s Podcast HR Uprising * Actus on Facebook * Actus on YouTube
Resources Mentioned During the Episode* The Gallup Q12 employee engagement survey * The CIPD research report: Performance management: Could do better?
Actus Resources* Research review: What works in performance management * Webinar recording: Rethinking appraisals webinar recording * White paper: How to design an appraisal process * Ebook: The complete guide to 360 feedback
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- The 7 Habits of Highly Effective People, by Stephen R. Covey
- HBR's 10 Must Reads on Performance Management, by Harvard Business Review
- How to be a Change Superhero: The business toolkit to help you to 'do' change better, by Lucinda Carney
Other Relevant HR Coffee Time Episodes* Episode 17: How to set your career goals for 2022 * Episode 25: How to use career conversations to improve retention & engagement, with Sarah Archer * Episode 33: A helpful framework for career conversations at work, with Steve McIntosh * Episode 57: Using the Johari Window to develop & grow in your HR career * Episode 78: 5 ways to get useful feedback at work to help your HR/People career * Episode 79: How to create a powerful career development programme that has an impact, with Kate Mansfield
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Instead of launching yourself into another busy year at work, it is helpful to take a moment to pause and reflect so that you can set your goals. There will be powerful lessons to learn from the year that has just passed and so many positives that you may overlook unless you take the time to stop.
In this episode of HR Coffee Time, host Fay Wallis guides you through the ‘Look Back to Look Forward’ activity from the 2024 HR Planner. It is 10 questions to help you acknowledge your successes and challenges, and spark ideas for powerful goals to set for 2024. In the spirit of ‘walking the walk as well as talking the talk’, she also shares her answers to the questions.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Fay's blog article: Reflecting on 2023 - looking back to look forward * The HR Planner
Other Relevant HR Coffee Time Episodes* Episode 99: How mediation skills can help you resolve conflict at work, with Pete Colby * Episode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty Lewis * Episode 115: Why negotiation skills can help your HR career & how to develop them, with Simon Duncan
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Unless you are working for a truly enormous organization where all supplier negotiations are handled by a procurement team, you are going to find yourself having to negotiate at some point. Whether it’s with the recruitment agencies you use to fill vacancies, the supplier of your HRIS system, or the company that administers your benefits scheme for you – there are a whole host of occasions when negotiation skills can come in handy, you can add huge value to your organisation from a financial perspective and impress the senior leadership team.
The problem is that most HR/People professionals are never taught negotiation skills. So, if negotiation is something you’ve felt nervous about, or dreaded doing, this episode of HR Coffee Time is here to help. In it, host, Fay Wallis, is joined by negotiation expert Simon Duncan who explains:
- What negotiation is
- The four phases of a successful negotiation
- Phase one: planning
- Phase two: launching
- Phase three: undertaking
- Phase four: securing
- A confidence-boosting tip
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Simon on LinkedIn * Email Simon at: duncan.simon@mail.com
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
‘Culture’ can seem like a vague and woolly concept. You can feel what a culture is like as soon as you start working in an organization but it can be hard to describe it and even harder to know what to do to measure or improve it. But with many HR teams being renamed as ‘People and Culture’ and job titles being changed to reflect this, understanding workplace culture and knowing how to shape and improve it are essential skills for People professionals.
This episode of HR Coffee Time is here to help. Host Fay Wallis and expert guest Arend Boersema explore:
- Understanding workplace culture
- Measuring culture
- Thoughts on pursuing an ‘ideal culture’
- How personal connection impacts culture
- Where Arend’s passion and interest in culture stem from
- Using poetry in organizations
- A live reading from Arend’s book, “Poetry at the heart of business”
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Arend on LinkedIn * Visit Arend’s website * Access Fay’s free PDF version of the 2024 HR Planner * Buy the hardback 2024 HR Planner
Resources Mentioned During the EpisodeHackman & Oldham’s Job Characteristics Model to Job Satisfaction
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- Poetry at the heart of business: Spoken word poetry exploring the concept of company culture & belonging, by Arend Boersema
- Firms of Endearment: How World-Class Companies Profit from Passion and Purpose, by Rajendra Sisodia, David B. Wolfe & Jagdish Sheth
- Good To Great: Why Some Companies Make the Leap…and Others Don’t, by Jim Collins
- Think Again: The Power of Knowing What You Don’t Know, by Adam Grant
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Have you set your sights on a senior HR role but feel like you’re missing out on strategic experience in your current job? Or perhaps you’re not confident enough to operate at board level? Bridging this gap could be more fulfilling than you think. Becoming a trustee for a charity is a smart career move that not only sharpens your strategic skills and gives you board-level exposure, it also offers the rewarding opportunity to do meaningful work by supporting a charity. It’s a unique blend of professional growth and contributing to the greater good.
In this episode of HR Coffee Time, host Fay Wallis chats with the insightful Roisin Williams from Job Seeker Coaching. With her rich background as an HR professional, career coach, and seasoned trustee, Roisin unpacks the ins and outs of trusteeship. She’s here to share:
- A clear breakdown of what it means to be a trustee
- The real deal on the responsibilities and expectations that come with the title
- The unexpected upsides of stepping into a trustee role
- Answers to those niggling doubts and questions you might have
- Tips on how to kick-start your journey as a trustee
This isn’t just another podcast episode; it’s your invitation to step up, expand your HR horizon, and contribute to a cause that matters. So, why not give it a listen and see where trusteeship could take you?
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Roisin on LinkedIn * Roisin’s website * Access Fay’s free PDF version of the 2024 HR Planner * Buy the hardback 2024 HR Planner
Resources Mentioned During the Episode* The Charity Commission for England and Wales * Getting on Board * Volunteering Matters (formerly Community Service Volunteers)
Other Relevant HR Coffee Time EpisodesEpisode 5: How to progress your HR career (using the 3E model)
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Go behind the scenes of HR Coffee Time and learn what to expect if you’re a guest on the show, and how to set yourself up for a successful interview. In this episode, Fay explains:
- The benefits of being a guest on HR Coffee Time
- Overcoming nervousness and preparing for the interview
- The interview process
- Tips for a successful interview
- Technical aspects of the interview
- Tips to reduce filler words
- The importance of keeping the audience in mind
- How to become a guest on HR Coffee Time
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * The HR Planner
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
With claims that we’re working in a world designed for extroverts, it’s important we understand how to make our workplaces more inclusive, so that we can all thrive.
In this episode of HR Coffee Time, Fay is joined by Tom Cleary, Founder of Introverts & Co. Tom shares how to thrive at work as an introvert, and busts myths you may have heard before about introversion. He also explains practical strategies to help set yourself, your colleagues and your workplaces up for success. Some of the many things he covers include:
- Understanding introversion: definition and misconceptions
- The impact of introversion in the workplace
- Tom’s personal journey: from introversion to advocacy
- Why introversion is such an important topic for us all to be aware of & learn more about
- Creating inclusive meetings & team building events for introverts
- Strengths and challenges of being an introvert
- Strategies for introverts to thrive in the workplace
- The importance of identifying personal values
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Tom on LinkedIn * Tom’s website * Tom’s free online community: Introverts and co
Buy the Book Recommendations(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
Quiet: The Power of Introverts in a World That Can’t Stop Talking, by Susan Cain
Other Relevant HR Coffee Time Episodes* Episode 43: The one thing that will boost your resilience throughout your HR career, with Tom Cleary * Episode 47: Discovering your values to help your HR career, with Zoe Hawkins * Episode 75: What psychometrics are, how you can use them & why they’re so helpful, with Sue Colton * Episode 110: Why facilitation skills can help your HR career & how to develop them, with Kirsty Lewis * HR Coffee Time inclusion playlist (on Spotify) * HR Coffee Time inclusion playlist (online)
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (if you’re not sure how to do it). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Facilitation skills can help you thrive in your HR/People career. In this episode of HR Coffee Time, Fay is joined by Kirsty Lewis, Founder of the School of Facilitation (SOF) who generously shares valuable insights, tips, and resources for honing facilitation skills. Listen to this episode to learn:
- What facilitation is
- The difference between facilitation and training
- How facilitation skills can help your HR career
- Practical tips on facilitating or running an online workshop (to make it as effective and engaging as possible)
- How to develop facilitation skills
- Recommendations for further learning & helpful resources
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Kirsty on LinkedIn * Kirsty’s website: School of Facilitation * Access Fay’s free PDF version of the 2024 HR Planner * Buy the hardback 2024 HR Planner
Resources Mentioned During the Episode* Liberating Structures * Sessionlab (this is Kirsty’s affiliate link) * Miro – online collaboration tool * Mural – online collaboration tool * Never Done Before * L&D Shakers * Butter * The High Performance Podcast
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- The Art of Gathering: How We Meet and Why It Matters, by Priya Parker
- Neuroscience for Learning and Development, by Stella Collins
Other Relevant HR Coffee Time EpisodesEpisode 94: Summer reads: 3 great books to help your HR career
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (if you aren't sure how). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Do you have an annual project coming up? A project you only need to do once a year that can feel a bit daunting because it can feel hard to remember everything involved, what you need to do and what order to do it all in? Maybe the end-of-year performance management process is looming, or you’re working towards launching the annual employee engagement survey, or you run a graduate recruitment scheme that starts up in January. In a busy HR/People role, the possibilities for projects you might be working on are endless.
This episode of HR Coffee Time is here to help you succeed with annual projects and not get overwhelmed. Fay talks through the Simple Process Plan template she uses to help her stay on track with projects that roll around once a year. (Although she does use it for everyday processes too).
She explains what it is, how it’s laid out, how to use it and the 4 reasons it’s so effective.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Vimeo Record * Loom
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. This video shows you how to rate and review the podcast on Apple Podcasts (because it isn’t very intuitive). If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Strategy is a topic we’ve explored before on HR Coffee Time (and we’ll look at again in the future) because it’s an important aspect of HR leadership. Whether you’re a seasoned strategist, or you feel uncomfortable and worried when it comes to strategy, this episode is here to help you build your skills and confidence.
Strategy expert and author of the award-winning book, “The Strategy Book: How to think and act strategically to deliver outstanding results”, Dr Max Mckeown shares:
- What strategy is & what it isn’t
- How you’re already a strategist (even if you don’t realise it)
- Why people doubt themselves when it comes to being strategic
- The three parts of being strategic – timescale, scope, & sequence
- An example of strategy done badly
- An example of a good strategy (McDonalds)
- Strategy is simple but simple is complex
- Max’s strategy tool, Speed Strategy – where are we now, where do we want to go, what do we need to do to get there, how do we need to do it, what do we need to measure along the route, what is pushing us, what might stop us?
Useful Links * Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Free Speed Strategy template * Max’s website * Connect with Max on LinkedIn
Buy the Book Recommendation (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- The Pocket Oracle and Art of Prudence, by Baltasar Gracián
- The Strategy Book: How to think and act strategically to deliver outstanding results, by Max Mckeown
- The Innovation Book: How to manage ideas and execution for outstanding results, by Max Mckeown
- Adaptability: The art of winning in an age of uncertainty, by Max Mckeown
Other Relevant HR Coffee Time Episodes * Episode 102: Boosting your strategic knowledge to step up in your HR role * Episode 98: HR insider insights: how to create a powerful People Strategy for an SME, with Kelly Vincent * Episode 93: Creating a more inclusive work culture: how to make an impact, with Toby Mildon * Episode 77: How to create an effective DEI strategy, with Metra Rowe * Episode 61: The 4 pillars that will help you be strategic in your HR role * Episode 26: How to be strategic in your new HR leadership role
Looking For the Transcript? You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Have you ever felt like a fraud at work and worried you were about to be found out at any moment? Do you ever hold yourself back from asking for what you want for fear of hearing the word, “no”? Do you ever procrastinate because you’re worried about getting things ‘perfect’ enough? Do you work incredibly hard – perhaps harder than your colleagues and peers because you want to make sure you’re achieving good results at work?
If you can answer ‘yes’ to any of these questions, you are not alone. You may be experiencing imposter syndrome; something that affects many of us at certain points throughout our career.
In this episode of HR Coffee Time, guest Aoife O’Brien explains what imposter syndrome is, the impact it has at work and how to tackle it head-on.
Listen to the episode to learn:
- What imposter syndrome is (and what it isn’t)
- Where her interest in imposter syndrome comes from
- Results from Aoife’s research into imposter syndrome
- How imposter syndrome impacts performance (including procrastination and burnout)
- What Aoife thinks about claims that imposter syndrome doesn’t exist or that it’s an unhelpful label
- Practical strategies to tackle imposter syndrome throughout your organisation
- Tips to help you overcome imposter syndrome for yourself, including ABC (A = acknowledge, B = belief, C = courageous action)
- How knowing your strengths and asking for feedback can help
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Aoife’s Imposter Syndrome Survey Report * Aoife’s Happier at Work website * Aoife’s Imposter Syndrome website * Gallup Clifton Strengths Assessment * Fay’s HR Planner
Aoife’s social media profiles* Connect with Aoife on LinkedIn * Follow Aoife on Instagram * Follow Aoife on Twitter / X * Subscribe to Aoife’s YouTube channel
Buy the Book Recommendation(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
High Performance Habits: How Extraordinary People Become That Way, by Brendon Burchard
Other HR Coffee Times Mentioned in This Episode* Episode 1: How to feel more confident at work * Episode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna Lott * Episode 57: Using the Johari Window to develop & grow in your HR career (the Johari Window is a feedback tool) * Episode 75: What psychometrics are, how you can use them & why they’re so helpful, with Sue Colton (psychometrics can be a helpful way of learning about your strengths) * Episode 78: 5 tips to get useful feedback at work to help your HR/People career
Looking For the Transcript?You can find the transcript on this page of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you have no idea what to post on LinkedIn, or why you should be posting on there, this episode of HR Coffee Time is here to help. Fay explains why it’s so important to be active on LinkedIn to build your professional and employer brands. She then explains 7 types of posts to share on LinkedIn that will help your HR career.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 11: Networking – the three most important networks for your career - Bright Sky Career Coaching * Episode 15: How networking can help your career - Bright Sky Career Coaching * Episode 16: How to become more confident about networking - Bright Sky Career Coaching * Episode 17: 3 little-known LinkedIn features which will help you get your next job - Bright Sky Career Coaching * Episode 101: How to build confidence with networking for HR career success, with Yvonne Walsh - Bright Sky Career Coaching
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Although pensions can feel like a boring or complicated topic (especially if you’re not a Reward specialist), HR Coffee Time guest Pete Hykin shows this doesn’t have to be the case. In this episode he helps strip away any worries you might have about choosing a pension provider or talking about pensions at work. He also shares some great tips on how to get everyone engaged with their pensions and focused on their financial wellbeing.
Listen to the episode to learn:
- Why it’s important to prioritise getting pensions right, even though you have other projects and issues competing for your time and attention.
- You can draw a direct line from employee productivity to employee wellbeing and financial wellbeing.
- Aside from their house, their pension is the largest financial asset your employees will have in their lives.
- Pensions are a major part of financial wellbeing.
- The importance of educating people about pensions.
- Help bring the amount of money in peoples’ pensions to life.
- You can use tools like salary sacrifice to put more money in your employees’ pockets.
- Create a culture and environment where people can talk about money and their financial wellbeing.
- Inclusion and pensions.
- Tips on choosing a new pension provider – consult with your employees to find out what’s important to them.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Book a virtual chat with Penfold
Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
Becoming, by Michelle Obama
Other HR Coffee Times Mentioned in This EpisodeEpisode 48: How to support your colleagues with bereavement at work, with Michelle Smith
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Gravitas can help you make an impact throughout your HR career, but it can feel hard to define, and even harder to work out how to develop it. Antoinette Dale Henderson is on hand to help. Having made it her life’s work to decode the elements that contribute to gravitas and teach us how to improve our own personal gravitas, she shares some of her key insights and tips in this episode of HR Coffee Time, including:
- Antoinette’s definition of gravitas, “The ability to command respect, get taken seriously, and get your voice heard. All while retaining your own authentic self.”
- How gender impacts perception of gravitas.
- The six components of Antoinette’s model, The Gravitas Wheel.
- Internal components: self-awareness, expertise, authenticity
- External components: presence, connection, projection
- Sitting in the centre of the wheel: purpose
- How to plan using OPRAHS to make sure you have maximum presence in a situation:
- O: objective – what’s your objective?
- P: people – which people will be there & what’s their objective?
- R: role – what role am I playing?
- A: attitude – what attitude do I need to have?
- H: hear – what am I going to hear?
- S: say – what am I going to say?
- Increasing or decreasing your presence using body language, voice, eye contact and clothing
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Antoinette on LinkedIn * Follow Antoinette on Instagram * Antoinette’s website
Buy the Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- Leading With Gravitas: Unlock the six keys to impact and influence, by Antoinette Dale Henderson
- Power Up: The Smart Woman’s Guide to Unleashing Her Potential, by Antoinette Dale Henderson
- Look Like The Leader You Are: A 7 step strategy for ambitious women, by Lizzie Edwards
- Compelling People: The Hidden Qualities That Make Us Influential, by John Neffinger & Matthew Kohut
Other Relevant HR Coffee Time Episodes* Episode 91: How to be more assertive at work – a fresh approach, with Trisha Lewis * Episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Contracting (taking on a role that isn’t a permanent position) can be a great option for your HR career. But how do you know whether it’s the right fit for you?
This episode of HR Coffee Time is here to help you answer that question. Experienced HR contractor – Eleanor Minshall, shares her insights and explains:
- How she made the switch from permanent employment to contracting.
- The benefits of contracting
- The downsides of contracting to be aware of
- Useful skills to have as a contractor
- How to get a contract role
- How to set yourself up for success in a contract role
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Buy the Book Recommendations(Disclosure: book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- ‘Will It Make The Boat Go Faster?: Olympic-winning Strategies for Everyday Success’ by Harriet Beveridge & Ben Hunt-Davis
- ‘Legacy: 15 Lessons in Leadership’ by James Kerr
Other HR Coffee Time Episodes Mentioned* Episode 04: Finding your next HR job – key tips from an HR Recruiter, with Tansel Omer * Episode 13: How to get a senior-level role, with Craig Elvin * Episode 101: How to build confidence with networking for HR career success, with Yvonne Walsh
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Build your confidence and knowledge about strategy with this episode of HR Coffee Time. Fay talks you through the key takeaways from Richard Rumelt’s modern business classic, “Good Strategy, Bad Strategy: The difference and why it matters.”
Not only will this help you create more powerful People and HR strategies, but it will also help you understand how to craft and contribute to the overarching strategy for the whole organisation you work in.
This episode will be helpful for you, no matter which role you’re ultimately aiming for, but it will be especially useful if you’d like to move into a Board-level role (or are already in one).
Ideas shared in the episode, include:
The kernel of good strategy is made up of:
- A diagnosis that defines or explains the nature of the challenge
- A guiding policy for dealing with the challenge
- A set of coherent actions designed to carry out the guiding policy
9 sources of power:
- Leverage
- Proximate objectives
- Chain-link systems
- Using design
- Focus
- Growth
- Using advantage
- Using dynamics
- Inertia and entropy
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Buy the Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
- Good Strategy, Bad Strategy: The difference and why it matters, by Richard Rumelt
Other Relevant HR Coffee Time Episodes* Episode 26: How to be strategic in your new HR leadership role * Episode 61: The 4 pillars that will help you be strategic in your HR role * Episode 77: How to create an effective DEI strategy, with Metra Rowe * Episode 98: HR insider insights: how to create a powerful people strategy for an SME, with Kelly Vincent
Looking For the Transcript?You can find transcripts for all episodes on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you’ve heard networking can help your HR/People career but are nervous about it,
or not sure how to do it well, this episode of HR Coffee Time is here to help.
Seasoned networker and HR professional Yvonne Walsh shared her personal experiences when it comes to networking. You’ll hear the fantastic impact networking has had on Yvonne’s career, and she shares invaluable tips to build up your confidence and skills when it comes to networking:
- How to get started with networking if you’re a bit nervous and perhaps not a naturally outgoing person
- The benefits of attending events
- Overcoming nerves about networking
- Thinking rigidly about what networking ‘is’ and what it ‘isn’t’
- Knowing how to network
- Not giving up
- Networking in a remote environment
- Simple but effective tips: talk to people, smile, be interested in what they have to say, exchange contact details, follow up afterwards.
Useful LinksConnect with Fay on LinkedIn
Fay’s website: Bright Sky Career Coaching
Connect with Yvonne on LinkedIn
Yvonne’s Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
‘The Light We Carry: Overcoming In Uncertain Times by Michelle Obama'
Other Relevant HR Coffee Time EpisodesEpisode 11: Networking – the three most important networks for your career
Episode 15: How networking can help your career
Episode16: How to become more confident about networking
Looking For the Transcript?You can find transcripts for all episodes from episodes 66 onwards on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
For this special milestone episode of HR Coffee Time, Fay shares three of the lessons she has learnt from creating 100 episodes of the podcast. They’re lessons that can apply to everyone, no matter what point they are at in their career and no matter what job they do:
- You can make time for what matters, even if you think you can’t.
- Aim for progress over perfection.
- People are wonderful and happy to help.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Download the free pdf version of the HR Planner
Other HR Coffee Time Episodes Mentioned* Episode 90: How a ‘Personal Board’ can help solve your challenges at work * Episode 29: Making a success of your promotion to a leadership role, with Jacqui Jagger * Episode 89: How to reach your HR career goals by understanding your tendency * Episode 92: Time Management tips to stay on top of your busy day, with Louisa van Vessem * Episode 67: How to get on top of email overwhelm when you’re in a busy HR role * Episode 45: 6 ways to stop procrastinating & find time for important projects at work * Episode 07: What to do when there aren’t enough hours in the day * Episode 80: How quarterly reviews can help you thrive in your HR career * Episode 85: 6 questions to prioritise what matters for your HR/People career * Episode 43: The one thing that will boost your resilience throughout your HR career, with Tom Cleary * Episode 32: How to write work emails that get results, with Kim Arnold * Episode 37: The ‘first 100 days’ plan to succeed in your new HR leadership role, with Niamh O’Keeffe * Episode 11: Networking – the 3 most important networks for your career * Episode 15: How networking can help your career * Episode 16: How to become more confident about networking
Looking For the Transcript?You can find transcripts for all episodes from episodes 66 onwards on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Conflict is something you’ll often be asked to help with in your role as a People professional. So, mediation skills are a useful conflict resolution tool to have in your toolbox, ready to put into action when you need them.
In this episode of HR Coffee Time, Pete Colby, Director and lead Mediator at Pragmatism joins host, Fay Wallis, to talk through how mediation skills can help you resolve conflict at work. Some of the many things he covers include:
- Exactly what mediation is and what mediation skills are.
- Why grievances don’t solve workplace issues, but mediations do.
- How mediation skills can be used to nip problems in the bud before they escalate.
- Why mediation skills can have huge benefits for People teams and organizations as a whole.
- What makes a great mediator.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Pete Colby on LinkedIn * Pete’s website: Pragmatism * Pete’s blog post: Would I make a good mediator?
Other Relevant HR Coffee Time Episodes* Episode 22: How to handle conflict at work, with Ginny Radmall * Episode 56: How to do a great job with collective consultations for redundancies, with Pete Colby * Episode 83: Destructive team dynamics – how to spot them & get things back on track, with Gabriella Braun * Episode 03: Building relationships with difficult people at work
Looking For the Transcript?You can find transcripts for all episodes from episodes 66 onwards on the HR Coffee Time section of the Bright Sky Career Coaching website.
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you’re wrestling with the challenge of crafting an effective People Strategy, this episode of HR Coffee Time is here to help. Kelly Vincent, Head of People & Culture at a thriving edtech company, shares her insights into building a powerful People Strategy from the ground up.
Kelly’s key insights, tips and learnings from the experience of creating a powerful People Strategy for an SME include:
- Get buy-in from the CEO and senior leadership team.
- Spend time getting to understand the business and the people within it.
- Align the People Strategy with the business strategy.
- Review what is already in place.
- Get all your ideas out of your head and onto paper, so you can focus.
- Prioritise because you’ll have more ideas than you can implement in one year.
- Identify what the outputs will be from your strategy.
- Assess how long it will take you to achieve the goals you’ve set in the People Strategy.
- Identify whether your plans need to involve other departments and find out if they have time to support you.
- Your strategy will be shaped by how much time your ideas will take to implement and the resources that you’ll need.
- Keep a record of you ‘spilled over ideas’ that didn’t make it into this year’s strategy, so you can consider them again in the future.
- Chose KPIs and measures that are suitable for your strategy.
- Carve out dedicated time to work on your strategy – giving yourself regular time slots, instead of trying to write the whole thing in one day can be helpful.
- Kelly chose to have 3 pillars in her People Strategy because this aligned with the overall business strategy that also used 3 pillars.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Kelly’s Book Recommendation(Disclosure: the book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
- ‘Take Back Your Power: 10 New Rules for Women at Work’, by Deborah Liu
Other Relevant HR Coffee Time Episodes* Episode 58: How to feel more confident using data & analytics in your HR role, with Angela Moyle * Episode 26: How to be strategic in your new HR leadership role * Episode 61: The 4 pillars that will help you be strategic in your HR role * Episode 77: How to create an effective DEI strategy, with Metra Rowe
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by
If you’d like to build your confidence, influence, impact and credibility at work, then the group programme, Inspiring HR, might be just what you’re looking for. In this episode of HR Coffee Time, Fay talks through the purpose behind creating Inspiring HR and what to expect if you join.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Inspiring HR: further information & sign-up details
Books Recommended in This Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- Everything I Know about Life I Learned from PowerPoint, by Russell Davies
- The Art of Gathering: How We Meet and Why It Matters, by Priya Parker
Other HR Coffee Time Episodes Mentioned in This Episode* Episode 96: Finding the perfect HR role: is a standalone position right for you? * Episode 94: Summer reads: 3 great books to help your HR career * Episode 76: HR insider tips on how to create an amazing remote working culture, with Claire Cathcart * Episode 3: Building relationships with difficult people at work * Episode 75: What psychometrics are, how you can use them & why they’re so helpful, with Sue Colton * Episode 74: How to get better at presenting and feel more confident about it
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the
Standalone roles are typically found in start-ups and smaller organizations where the People team consists of only one member – you! It's a challenging yet rewarding role. In this episode of HR Coffee Time, guests Nicola Head and Georgina Wright talk through the positives and challenges they've encountered in their experience of standalone HR/People roles, along with valuable advice on how to thrive in such a position.
If you're considering a standalone role for the first time this episode aims to demystify the role and help you determine if it might be the perfect fit for you.
Some of the many things covered include:
- The autonomy and freedom a standalone role can bring.
- The importance of prioritisation.
- The challenges of the role, including a lack of peers to sense check or run ideas past.
- How to set yourself up for success by building a strong support network, investing in automation and systems, and keeping your employment law knowledge up to date.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.
As remote and hybrid working have become the new norm, it can be a real challenge to build trust and connections amongst our colleagues. Email has become more critical than ever before, now there aren’t the same opportunities for sharing communication in-person.
In this episode of HR Coffee Time, Kim Arnold returns for her second appearance on the show. She shares invaluable on writing impactful emails, to create stronger bonds and trust throughout your organisation. And just as importantly, she explains when not to use email (and what to do instead), so people don’t feel bombarded or overwhelmed.
Whether you have an internal comms team, or you handle all the People communications yourself, Kim’s brilliant email practices will empower you to make a positive impact in your role as a People Professional.
Some of the many things Kim covers in the episode are:
· We’re being judged far more on the content of our email now that we have fewer physical interactions with our colleagues.
· Putting some of our personality into our emails can create much stronger bonds.
· Common email mistakes to avoid, so you don’t erode trust.
· Leveraging copywriting tips, including Andy Maslen’s ‘KFC’ framework.
· How to overcome writer's block and tackle the blank page in front of you.
· Tackling email overwhelm for yourself and your organisation.
· The benefits of creating an ‘email playbook’.
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Kim on LinkedIn * Kim Arnold’s website
Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- Kim’s book: ‘Email Attraction: Get what you want every time you hit send’
- Kim’s book recommendation: ‘Never Split the Difference: Negotiating as if your life depended on it’ by Chris Voss
- Kim’s book recommendation from when she was last on the show: ‘Can I Change Your Mind?: The Craft & Art of Persuasive Writing’ by Lindsay Camp
Other Relevant HR Coffee Time Episodes* Episode 32: How to write work emails that get results, with Kim Arnold * Episode 67: How to get on top of email overwhelm when you’re in a busy HR role * Episode 76: HR insider tips on how to create an amazing remote working culture
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please
Make the most of the summer by dipping into these 3 fantastic books to help your HR Career. In this episode, Fay shares a book that will help you get the most out of your time; one will empower you to foster a diverse and inclusive workplace; and the other one will improve your ability to create powerful group experiences.
Connect With Fay * Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Book Recommendations from The Episode (Disclosure: these links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- ‘The Art of Gathering: How We Meet & Why It Matters’ by Priya Parker
- ‘Tranquility by Tuesday: 9 Ways to Calm the Chaos & Make Time for What Matters’ by Laura Vanderkam
- ‘Inclusive Growth: Future-proof your business by creating a diverse workplace’, by Toby Mildon
- Dr Jonathan Ashong-Lamptey’s ‘Book Insights’ - you receive a detailed book breakdown of a book within the Diversity & Inclusion space every two weeks
Other Relevant HR Coffee Time Episodes * Episode 93: Creating a more inclusive work culture: how to make an impact, with Toby Mildon * Episode 46: My 3 favourite books to help your career that I've read this year * Episode 42: Diversity & Inclusion at work - 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-Lamptey
Recommended TED TalkLaura Vanderkam: How to gain control of your free time
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help You If you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the
If you’re passionate about inclusion at work and you want to know how to make an impact to create a more inclusive work culture, this episode is packed full of advice to help. And the advice can be put into action whatever the size of the organisation you’re working in – no matter how big or small it is.
Host Fay Wallis is joined by Toby Mildon, the Inclusive Culture Strategist & author of “Inclusion Matters: Future-proof your business by creating a diverse workplace.”
Some of the many helpful concepts Toby shares that can be applied to organisations of all sizes (no matter how big or small) include:
- Moving from an environment of exclusion to inclusion
- The different types of connections leaders have to inclusion – rational, emotional, and personal
- Demonstrating allyship through the use of visual aids
- Overcoming fear of talking about diversity and inclusion
- The ART of Allyship: Awareness, Respect, Trust
- Using the GC Index to understand the impact you (and others) make at work
Connect With Fay & Toby* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Toby Mildon on LinkedIn * Toby’s website: Mildon.co.uk
Book Recommendations from The Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- ‘Inclusion Matters: Future-proof your business by creating a diverse workplace’ by Toby Mildon
- ‘The Velvet Rage: Overcoming the Pain of Growing Up Gay in a Straight Man’s World’ by Alan Downs
Other Relevant HR Coffee Time EpisodesAbout Diversity & Inclusion:
- Episode 42: Diversity & Inclusion at work – 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-Lamptey
- Episode 77: How to create an effective DEI strategy, with Metra Rowe
About behavioural and psychometric profiling tools:
- Episode 3: Building relationships with difficult people at work (an overview of the behavioural preferences profiling tool: DISC)
- Episode 75: What psychometrics are, how you can use them & why they’re so helpful, with Sue Colton
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by
When work and life feel busy, it can feel hard to stay on top of everything. But taking a step back and identifying helpful time management techniques can make a big difference. In this episode of HR Coffee Time, career & executive coach, Fay Wallis chats with Louisa van Vessem about a range of time management tips to help you stay on top of your busy day.
Some of the ideas they talk through include:
- Virtual co-working
- Scheduling/calendar tools (e.g. Calendly)
- Time blocking
- Buffer time
- The Pomodoro technique
- Time tracking
- Setting clear goals
- Shiny object syndrome
- The HR Planner
- Mind mapping
- A, B and C priorities
- ‘To don’t’ lists
- Eat that frog
- Rewards
- Understanding your personal blockers
- People pleasing
- Accountability and The Four Tendencies
- Boundaries & perfectionism
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Louisa on LinkedIn * Louisa van Vessem’s website * Free pdf version of the HR Planner * The LinkedIn Live this episode is extracted from
Other Relevant HR Coffee Time Episodes* Episode 7: What to do when you don’t have enough hours in the day * Episode 45: 6 ways to stop procrastinating & find time for important projects at work * Episode 89: How to reach your HR career goals by understanding your ‘tendency’
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
If you feel like you should be more assertive at work, or you've had other people around you recommend that you start being more assertive, it can be hard to know what to do about it. After all, what does being assertive actually mean and how can you be assertive if it isn't something that feels like it comes naturally to you?
This episode of HR Coffee Time is here to help. Professional communication coach Trisha Lewis joins career coach, Fay Wallis, to share her fresh approach to being more assertive.
Trisha talks through a whole range of ideas including:
- The aggressive/assertive continuum
- Self-squashing and unsquashing
- The female 'double-bind'
- The warmth/strength quadrant
- Being assertive in a way that feels authentic for you
- How feedback and role play can help
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Connect with Trisha on LinkedIn * Trisha Lewis’ website * Trisha’s TedX talk: The Self-Squashing Prophecy * The 7 Best TED Talks for Career Success (includes Amy Cuddy’s talk about body language)
Book Recommendations(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- Trisha’s book: ‘The Mystery of the Squashed Self: How to stop self-sabotaging and make your business thrive’ by Trisha Lewis
- Trisha’s book recommendation: ‘Compelling People: the hidden qualities that make us influential’ by John Neffinger & Matthew Kohut
Other Relevant HR Coffee Time Episodes* Episode 78: 5 tips to get useful feedback at work to help your HR/People career * Episode 57: Using the Johari Window to develop & grow in your HR career (a great feedback tool)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at...
If you have a challenge or obstacle at work that you just can’t seem to solve, your Personal Board may be able to swoop to your rescue.
In this episode of HR Coffee Time, career and executive coach, Fay Wallis, shares how she used Emma Maslen’s ideas for creating a Personal Board to solve a challenge with a podcast. She encourages you to try the idea for yourself, to help you solve one of your challenges at work.
Useful Links
- Connect with Fay on LinkedIn
- Fay’s website: Bright Sky Career Coaching
- (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through them)
- Book: ‘Four Thousand Weeks: Time Management for Mortals’ by Oliver Burkeman
- Book: ‘The Personal Board of You Inc.’ by Emma Maslen
Other Relevant HR Coffee Time Episodes
- Episode 21: The 8 people who will set you up for career success, with Sharon Peake
- Episode 15: How networking can help your career
- Episode 16: How to become more confident about networking
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.
It’s no good just keeping a career goal in your head or written down on a piece of paper. To reach that goal, you need to take action. But it can feel hard to stay on track with what’s needed when you’re so busy at work. That’s where The Four Tendencies framework can come in handy. By understanding your ‘tendency’ you’ll be able to identify and test out different strategies that will be effective in keeping you on track to reach those goals.
In this episode of HR Coffee Time, career & executive coach Fay Wallis explains what The Four Tendencies are and how understanding your tendency can help you to reach your goals.
Useful Links Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * The Four Tendencies Free Quiz * Gretchen Rubin’s website * Book: ‘The Four Tendencies’, by Gretchen Rubin (Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)*
Other Relevant HR Coffee Time Episodes* Episode 82: 3 tips to tackle a challenge at work when you aren’t feeling confident * Episode 63: How to progress your career by measuring your impact at work * Episode 67: How to get on top of email overwhelm when you’re in a busy HR role * Episode 39: Lost your direction & motivation at work? This one thing might help * Episode 07: What to do when there aren’t enough hours in the day
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.
If you’ve ever faced the frustration of having your ideas rejected or struggled to secure buy-in and budget for your projects, this episode of HR Coffee Time is here to help. Writing a business case can feel overwhelming but guest, Jo Taylor, shares valuable insights on how to craft a compelling one that significantly enhances your chances of success. She explains what a business case is and the importance of:
- Simplifying
- Starting with the “why”
- Engaging stakeholders early on
- Progress, not perfection
Jo also gives powerful advice on what to do if your business case is rejected.
Jo’s Book Recommendation(Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
- The Art of Rest: How to Find Respite in the Modern Age, by Claudia Hammond
Useful Links* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Jo’s website: Let’s Talk Talent * Let’s Talk Talent’s free resources, including webinars, whitepapers, podcast, newsletter, mentoring scheme and YouTube channel * Jo’s email address: jo@letstalktalent.co.uk
Other Relevant HR Coffee Time Episodes* Episode 63: How to progress your career by measuring your impact at work * Episode 34: Influencing – how to get buy-in for your ideas at work
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website
Finding your next HR/People role can feel daunting; especially if you haven't changed jobs in years. This episode of HR Coffee Time is here to help, with job search success tips from career coach Fay Wallis. Learn what to do and how to do it, to hugely increase your chances of landing your perfect role.
Resources Mentioned in This Episode* Fay’s online CV and LinkedIn courses * Fay’s webinar for Presentus: LinkedIn Secrets – How to leverage LinkedIn to get your perfect job
Connect With* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 4: Finding your next HR job – key tips from an HR Recruiter, with Tansel Omer * Episode 11: Networking – the three most important networks for your career * Episode 13: How to get a senior-level HR role, with Craig Elvin * Episode 15: How networking can help your career * Episode 16: How to become more confident about networking * Episode 31: 3 little-known LinkedIn features which will help you get your next job * Episode 63: How to progress your career by measuring your impact at work * Episode 81: Recruitment redefined – a better way to find or fill your next role, with Tansel Omer
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, take a look at all their services detailed on the Bright Sky Career Coaching website.
Mentioned in this episode:
Learn More About Presentus
Register with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTimeLearn more about Presentus if you're recruiting for new roles: https://presentus.co.uk/?utm_campaign=HRCoffeTime
Have you ever found yourself in a work meeting, excitedly sharing an idea, only to have someone else take the spotlight, adopt the idea as their own and take all the credit? It’s an all-too-familiar scenario. In this episode of HR Coffee Time, “How to stop other people taking credit for your ideas in meetings” host Fay Wallis, shares three different options for tackling this behaviour at work.
Resources Mentioned in This Episode* TIME magazine: ‘Mr. Vice President, I’m Speaking.’ What Research Says About Men Interrupting Women – And How to Stop It * Harvard Business Review: Amplifying Your Colleagues’ Voices Benefits Everyone * The Independent: What is hepeating? * Professor Nicole Gugliucci’s tweet introducing the word, ‘hepeated’ * The Academy of Management Journal 64 (4): Amplifying Voice in Organizations, by Kristin Bain, Tamar Admati Kreps, Nathan Meikle and Elizabeth R. Tenney * UCLA Anderson Review: In a Teamwork Economy, Status among Group Members Is Crucial, by Michael Totty * Center for Creative Leadership: The SBI™ framework
Connect With Fay* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 84: Practical EDI tips from a Top 50 Most Inclusive Employer, with Lisa Faulkner * Episode 83: Destructive team dynamics – how to spot them & get things back on track, with Gabriella Braun * Episode 65: Practical strategies that empower women to succeed in leadership roles, with Carla Miller
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Learn More About Presentus
Register with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTimeLearn more about Presentus if you're recruiting for new roles: https://presentus.co.uk/?utm_campaign=HRCoffeTime
It can be hard to be clear on what matters most to you for your HR / People career; especially when you’re busy firefighting at work. In this episode of HR Coffee Time, career coach Fay Wallis shares 6 questions to identify and prioritise what matters for your career, so that you can set realistic steps and goals to achieve what’s most important to you.
Key Resources Mentioned in This Episode* The free pdf condensed version of Fay’s HR Planner for 2023
Connect With Fay* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 80: How quarterly reviews can help you thrive in your HR career * Episode 69: Monthly review – the simple secret to making progress in your HR career * Episode 66: Reflecting on 2022 – looking back to look forward
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help You
If you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Learn More About Presentus
Register with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTimeLearn more about Presentus if you're recruiting for new roles: https://presentus.co.uk/?utm_campaign=HRCoffeTime
Although the FSCS (Financial Services Compensation Scheme) is a relatively small organisation, employing around 250 people, the People team’s work in the Equity, Diversity and Inclusion space has led to it consistently ranking in the ‘Top 50 Most Inclusive Employers’ list.
In this episode of HR Coffee Time, their Head of People – Lisa Faulkner shares practical tips and advice for any organisation who wants to focus on EDI based on her experience within the FSCS.
Lisa’s advice includes:
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Start small and then expand on what you’ve done so far.
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Use internal and external data.
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Set yourself realistic targets.
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Turn to other organisations for advice and support.
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Commit to charters.
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Ask people throughout your organisation what will help them.
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Consider the wider impact you can have on the local community and the world as a whole.
Key Resources Mentioned in This Episode* Business in the Community * The Race at Work Charter * Change the Race Ratio * Adecco’s Creating Brighter Futures program * CIPD’s Equality, Diversity & Inclusion reports * The Women in Finance Charter * The Responsible Business Tracker * Positive East
Lisa’s Book Recommendations(Disclosure: this book link is an affiliate link which means that Fay will receive a small commission from Amazon if you make a purchase through it)
- The HR (R)Evolution: Change the Workplace, Change the World, by Alan Watkins & Nick Dalton
- Coherence: The Science of Exceptional Leadership and Performance, by Alan Watkins
Connect With Fay* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 58: How to feel more confident using data & analytics in your HR role, with Angela Moyle * Episode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon Lovell * Episode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill Watkins * Episode 65: Practical strategies that empower women to succeed in leadership roles, with Carla Miller * Episode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie White * Episode 42: Diversity & Inclusion at work – 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-Lamptey * Episode 24: Understanding & supporting neurodiversity at work, with Melanie Francis * Episode 14: Understanding & fixing your organisations gender pay gap, with Melissa Blissett * Episode 12: Supporting women returning to work after a career break, with Sally Dhillon
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say ‘thank you’. You can always reach her at: fay@brightskycareercoaching.co.uk
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Learn More About Presentus
Register with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTimeLearn more about Presentus if you're recruiting for new roles: https://presentus.co.uk/?utm_campaign=HRCoffeTime
Whether you’re working in a tiny organisation or a huge one, you will have to interact with teams. And because people and relationships are complicated, those teams won’t always be working together as well as they could be. This can have a negative impact on the people in that team, other people around them and ultimately on the success of the organisation or business you all work for.
In this episode of HR Coffee Time, Fay Wallis is joined by Gabriella Braun, who shares fascinating insights into groups and teams, explaining three of the unconscious ways teams behave destructively when they’re under pressure.
Gabriella is the author of, “All That We Are” and the Director of Working Well, a specialist consultancy firm using psychoanalytic and systemic thinking to help leaders and teams to understand the hidden truths of their behaviour at work. Listen to the episode or read the transcript on the Bright Sky Career Coaching website to learn all about destructive team dynamics – how to spot them & get things back on track.
Books Mentioned in This Episode(Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)
- Gabriella’s book recommendation: “The Examined Life: How We Lose and Find Ourselves” by Stephen Grosz
- Gabriella’s book: “All That We Are: Uncovering the Hidden Truths Behind Our Behaviour at Work” by Gabriella Braun
Connect With Fay & Gabriella* Connect with Gabriella on LinkedIn * Connect with Fay on LinkedIn * Gabriella’s consultancy website: Working Well * Gabriella’s book website: Gabriella Braun * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 35: Helping teams thrive with personal user manuals
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say ‘thank you’. You can always reach her at: fay@brightskycareercoaching.co.uk
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Learn More About Presentus
Register with Presentus if you're looking for your next job: https://presentus.co.uk/join/?utm_campaign=HRCoffeTimeLearn more about Presentus if you're recruiting for new roles: https://presentus.co.uk/?utm_campaign=HRCoffeTime
A lack of confidence can stop us from tackling all sorts of challenges at work. Maybe it's holding you back from putting your ideas forward for a new initiative, or preventing you from creating and presenting an HR or People strategy for the first time, or stopping you from challenging someone at work when you disagree with them, or you can't bring yourself to speak up in meetings.
Whatever your challenge is - this episode of HR Coffee Time is here to help. In it, career & executive coach Fay Wallis shares 3 tips to tackle a challenge at work when you aren't feeling confident:
- Creating a vision board
- Adopting a test-and-learn approach
- Using affirmations
Key Resources Mentioned in This Episode* The free pdf condensed version of Fay’s HR Planner for 2023 * "Big Feelings: How to be okay when things are not okay" by Liz Fosslein & Mollie West Duffy * "I Can Do It: How to use affirmations to change your life" by Louise Hay (Disclosure: the book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through either of them.)
Connect With Fay* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 1: How to feel more confident at work * Episode 36: Four simple but powerful techniques to banish imposter syndrome, with Joanna Lott * Episode 73: 5 ways to feel more confident in your next interview, meeting, or presentation
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
If you're looking for a new role, or you're responsible for Recruitment in the organisation you work for, this episode of HR Coffee Time is here to help. You'll get to hear from Tansel Omer, the CEO and Founder of a new Recruitment platform - Presentus. Tansel joins Career Coach, Fay Wallis on the show to talk through how Presentus is a unique solution to your recruitment challenges.
Key Resources Mentioned in This Episode* The special HR Coffee Time link to visit the Presentus website and register as a candidate (if you’re looking for a new role). * The special HR Coffee Time link to visit the Presentus website to learn more and register as an organisation (if you’re interested in using Presentus to fill your vacancy/vacancies).
Connect With Fay & Tansel* Connect with Fay on LinkedIn * Connect with Tansel on LinkedIn * Fay’s website: Bright Sky Career Coaching
Tansel’s Book Recommendations(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).
- Blitzscaling: The Lightning-Fast Path to Building Massively Valuable Companies, by Reid Hoffman & Chris Yeh
- The Lean Startup: How Today’s Entrepreneurs Use Continuous Innovation to Create Radically Successful Businesses, by Eric Ries
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources, by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
As an HR professional, you know that the role can be demanding and fast-paced. With so much to do on a day-to-day basis, it can be easy to lose sight of the bigger picture and your career & strategic goals.
In this episode of HR Coffee Time, career coach Fay Wallis shares practical advice on how to use a quarterly review to identify areas for improvement, celebrate your achievements, and set meaningful goals for the future. Whether you're working on your own or as part of an HR team, her insights will help you work more efficiently and purposefully.
So, if you're looking for a way to stay on top of your busy HR role while also achieving your career goals, tune in now to discover how the quarterly review can help you work smarter, not harder.
Key Resources Mentioned in This Episode* The free pdf condensed version of Fay’s HR Planner for 2023
Connect With Fay* Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Other Relevant HR Coffee Time Episodes* Episode 61: The 4 pillars that will help you be strategic in your HR role * Episode 26: How to be strategic in your new HR leadership role
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Inspiring HR is back
Use this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/
Career development is an important topic at work. So many people are motivated by being able to develop and grow in their careers, it means that getting career development programmes right in your organisation can lead to higher levels of employee engagement (and help make your organisation somewhere people love to work).
But how do you create a powerful career development programme that has an impact? This episode of HR Coffee Time is here to help. Kate Mansfield (Programme Director at Career Counselling Services) speaks to Career Coach Fay Wallis and shares the key learnings from studying 13 organisations who have introduced career development programmes and initiatives.
Key Resources Mentioned in This Episode CCCS’s Career Strategy Insights Tool (and report) * Kate’s book recommendation: “Wisdom at Work: Stay relevant in the second half of your career” by Chip Conley (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)*
Connect With Fay & Kate* Connect with Kate on LinkedIn * Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching * Career Counselling Services (CCS) website
Other Relevant HR Coffee Time Episodes* Episode 33: A helpful framework for career conversations at work, with Steve McIntosh * Episode 25: How to use career conversations to improve retention & engagement, with Sarah Archer * Episode 21: The 8 people who will set you up for career success, with Sharon Peake * Episode 16: How to become more confident about networking * Episode 15: How networking can help your career * Episode 11: Networking – the 3 most important networks for your career
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Inspiring HR is back
Use this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/
Getting feedback and putting it into action is a powerful way of making progress with your HR/People career. So, it can feel frustrating when you don't have any, or if the feedback you are given is vague.
Without clear feedback you can be left questioning yourself, wondering whether you're focusing on the right things and doing a good enough job. All of this can then start to chip away at your confidence.
So, in this episode of HR Coffee Time, Career Coach Fay Wallis shares 5 tips to get useful feedback at work to help your HR/People career, including:
- The three different types of feedback
- Getting clear on the type of feedback you need
- How to help the feedback giver help you
- Example questions to ask that result in useful feedback
- An overlooked way feedback can help you succeed at work
Key Resources Mentioned In This Episode HR Coffee Time Episode 57: Using the Johari Window to develop and grow in your HR career * Book: 'Thanks for the feedback: the science and art of receiving feedback well', by Douglas Stone & Sheila Heen (Disclosure: the book link is an affiliate link which means Fay will receive a small commission from Amazon if you make a purchase through it).*
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Inspiring HR is back
Use this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/
Creating any strategy as part of your HR or People responsibilities can feel daunting; but it can feel especially daunting when it comes to Diversity, Equity and Inclusion (DEI). Because DEI is important, it covers so many different aspects and it involves delving into sensitive issues. Making progress can mean sparking huge cultural change which can be messy and takes time.
Strategy and Diversity, Equity and Inclusion topics have been covered on HR Coffee Time before, but this episode is the first one that takes a deep dive into how to create an effective DEI strategy.
No matter where you are on your DEI journey in your organisation at the moment – whether you have a robust plan that you’re living and breathing and putting into action; or you have no experience in this area at all; or you are taking action but you’re not confident that what you’re doing is as good as it could be, this episode is here to help.
Metra Rowe (Founder of Starling Business Solutions) joins host and HR Career Coach, Fay Wallis to generously share some of her key insights into how to create an effective DEI strategy.
Key Resources Mentioned in This Episode* The DEI Playbook * Starling Business Solutions’ DEI Masterclass * Special offer for HR Ninjas to attend the DEI Masterclass (which includes a copy of the DEI Playbook worth £97 and a 1 hour DEI Consulting/Coaching session with Metra worth £250) * ISO 30415:2021 Human Resource Management – Diversity and Inclusion
Links to DEI Facebook groups:
- Diversity and Inclusion for beginners
- Diversity and Inclusion in the workplace
- Diversity and Inclusion leaders
Connect with Fay & Metra* Connect with Metra on LinkedIn * Connect with Fay on LinkedIn * Metra’s website: Starling Business Solutions * Fay’s website: Bright Sky Career Coaching
Book Recommendations
(Disclosure: these book links are affiliate links, which means Fay will receive a small commission from Amazon if you make a purchase through it).
Metra’s book recommendation in the episode:
- Diversity Beyond Lip Service: A Coaching Guide for Challenging Bias, by La’Wana Harris
Metra’s recommended reading list:
- The Leaders Guide to Unconscious Bias, by Pamela Fuller & Mark Murphy
- Subtle Acts of Exclusion: How to Understand, Identify and Stop Microaggressions, by Tiffany Jana and Michael Baran
- Inclusion Revolution: The Essential Guide to Dismantling Racial Inequity in the Workplace, by Daisy Auger-Domínguez
- Demystifying Disability: What to Know, What to Say and How to Be an Ally, by Emily Ladau
- The Wake Up – Closing the Gap Between Good Intentions and Real Change, by Michelle Mijung Kim
- How to Talk To Your Boss About Race: Speaking Up Without Getting Shut Down, by Y-Vonne Hutchinson
- We Can’t Talk About That at Work! A Guide for Bold, Inclusive Conversations: How to Talk about Race, Religion, Politics, and Other Polarizing Topics, by Mary-Frances Winters
Other Relevant HR Coffee Time Episodes* Episode 70: Supporting yourself, or your colleagues at work with Tourette Syndrome, with Devon Lovell * Episode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill Watkins * Episode 65: Practical strategies that empower women to succeed in leadership roles, with Carla Miller * Episode 61: The 4 pillars that will help you be more strategic in your HR role * Episode 58: How to feel more confident using data & analytics in your HR role * Episode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie White * Episode 42: Diversity & Inclusion at work – 7 mistakes to avoid (& what to do instead), with Dr Jonathan Ashong-Lamptey * Episode 26: How to be strategic in your new HR role * Episode 24: Understanding & supporting neurodiversity at work, with Melanie Francis * Episode 14: Understanding & fixing your organisations gender pay gap, with Melissa Blissett * Episode 12: Supporting women returning to work after a career break, with Sally Dhillon
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you’re kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Enjoyed This Episode? Don't Miss The Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Mentioned in this episode:
Inspiring HR is back
Use this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/
Getting remote working right can feel like a real challenge. Whether your organisation is fully remote, or has a hybrid working arrangement, it’s easy for people to start to feel disconnected and unhappy with work.
In this episode of HR Coffee Time, Head of People at YuLife, Claire Cathcart shares some brilliant initiatives to help. Listen to her chat with Career Coach, Fay Wallis, where she talks through:
- The LinkedIn post she shared about a remote working initiative that went viral, with nearly 3,000 reposts
- How to make your onboarding process as good as possible for remote workers
- How to help managers do a great job at managing remotely
- Great ways to encourage collaboration & connection throughout your remote workforce
Key Resources Mentioned in This Episode Claire’s LinkedIn post about the ‘not feeling 100%’ Slack status that went viral * Claire’ book recommendation: “When Breath Becomes Air” by Paul Kalanithi (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)*
Connect With Fay & Claire* Connect with Claire on LinkedIn * Connect with Fay on LinkedIn * Fay’s website: Bright Sky Career Coaching
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Mentioned in this episode:
Inspiring HR is back
Use this link to learn more about Fay's group programme Inspiring HR, or to sign up: https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/
Psychometrics can be used in a huge range of ways to help you achieve your HR and People goals at work. They’re incredibly popular as part of the recruitment process for hiring new talent at all levels. And some of the many other things they’re used for include leadership development programmes; team building activities and conflict resolution.
Whether you’ve been using psychometric assessments for years and know quite a lot about them, or you’ve never used them at all, or you sit somewhere in the middle and have used a couple of them and know a bit about them but would like to know more – this episode is here to help.
Business Psychologist Sue Colton explains what psychometric assessments are, how you can use them & why they’re so helpful.
Key Resources Mentioned in This Episode * Hogan Assessments * SHL Occupational Personality Questionnaire (OPQ) * Myers-Briggs (MBTI) * DiSC * Sue’s first book recommendation: “The Chimp Paradox” by Professor Steve Peters * Sue’s second book recommendation: “Quiet: The Power of Introverts in a World That Can’t Stop Talking” by Susan Cain (Disclosure: the book links are affiliate links which means that Fay will receive a small commission from Amazon if you make a purchase through either of them)
Connect With Fay & Sue* Connect with Sue on LinkedIn * Sue’s website * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website
Other Episodes You May Be Interested In* 003: Building relationships with difficult people at work (Fay explains DiSC in detail in this episode)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please can you rate and review it on Apple Podcasts or Spotify? If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
How Fay & Bright Sky Career Coaching Can Help YouIf you’ve been enjoying the podcast & would like some support from Fay or her colleagues at Bright Sky, they can help you through:
- 1:1 coaching to overcome your career challenges
- Group coaching – build your confidence, credibility & influence in 6 weeks through Fay’s signature programme, Inspiring HR
- Interview coaching to succeed in your next interview
- Career change coaching to find a new, more fulfilling career
- The ‘Power Up Your LinkedIn Profile’ online course, to create a powerful LinkedIn profile and build your confidence at using LinkedIn to get your next role.
- The free pdf condensed version of Fay’s HR Planner for 2023
Whether you feel nervous about presenting, or are just on the lookout for tips on how to get better at it, this episode of HR Coffee Time is here to help. Career Coach, Fay Wallis, shares 7 key tips to improve your presentation skills and feel more confident.
Key Points From This Episode[01:10] Fay explains that last week’s episode focused on overcoming the physical response you may get to feeling nervous about public speaking - episode 73:5 ways to feel more confident in your next interview, meeting, or presentation
[02:45] The first tip – remember that it is normal to feel nervous
[04:04] The second tip – to feel more confident and overcome nerves is to practise
[06:11] Alternative ways to improve how you deliver presentations - Toastmasters
[07:05] Fay recommends reading Everything I Know about Life I Learned from PowerPoint by Russell Davies to help plan your presentation
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
[09:39] The third tip – planning your presentation using rectangles in a notebook
[10:17] The fourth tip – the importance of explaining any data and diagrams within your
presentation
[14:30] The fifth tip – Making your presentation accessible
- How to useMicrosoft accessibility training when working on your presentation
[17:33] The sixth tip – Ensuring your timings are accurate
[18:41] The seventh tip - how using props can make things more interesting and impactful
[19:53] Fay recommends reading Switch by Chip and Dan Heath
(Disclosure: this book link is an affiliate link which means Fay will earn a small
commission from Amazon if you choose to purchase the book using it)
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If your confidence seems to disappear whenever you have an interview, a meeting, or a presentation coming up, you are not alone. It’s something that most of us struggle with at some point or other during our careers. The good news is that however this lack of confidence, or nervousness shows up for you, there are things you can do to help.
In this episode of HR Coffee Time, Career Coach Fay Wallis shares five main ways a lack of confidence or feelings or nervousness can show up and what to do about them.
Key Points From This Episode[01:32] Fay explains she’s going to talk through the five main ways a lack of confidence or nerves can show up and what to do about them
[01:53]The fight or flight response is often triggered by the stress of the situation
[02:58] If you get a dry mouth when you’re nervous take a bottle of water with you
[05:13] If you get the shakes when you’re nervous, do something physical to release the adrenaline in your body
[06:09] Matt Abraham’s tip is from his book, ‘Speaking Up without Freaking Out’ – hold a cold bottle of water in your hands if your lack of confidence or nervousness shows up as blushing, sweating, or getting hot
[07:43] Tackle voice changes by warming up and relaxing your vocal cords
- Jackie Gartner-Schmidt’s TEDX Talk: Your Voice Says A Lot About You
[10:57] Fay wraps up the episode
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you want to change career to work in HR, this episode of HR Coffee Time is here to help. Learn from 3 HR professionals who all made the switch from different careers into the world of HR. Charlotte Treverton-Jones, Daniel Moczynski, Natalie Saunders and Rachel White, share their experience and tips for making a successful change. They also talk about the plus points and challenges they’ve encountered since settling into their HR careers.
Key Points From This Episode[02:01] HR Business Partner, Charlotte Treverton-Jones explains how she changed career to work in HR
[05:39] Charlotte shares the positive aspects of working within HR as well as the challenges she has faced
[07:58] Charlotte’s advice for anyone thinking of changing their career to work in HR
[09:22] Employee Engagement Advisor, Daniel Moczynski shares his career change story
[12:50] How networking has helped Daniel with his HR career
- How to use LinkedIn effectively: Power up your LinkedIn profile – Fay’s online course
[14:43] Daniel’s opinion on the positives and challenges of a career in HR
[16:37] Daniel’s advice for anyone thinking of changing their career to work in HR
[24:20] Creator of HR consultancy firm ‘Morpho Advisory’, Natalie Saunders shares her career change story
[20:58] Natalie shares how she made the leap from employment law to HR
[31:12] Natalie’s advice for anyone thinking of changing their career to work in HR
[24:20] HR Advisor, Rachel White shares her career change story
[35:14] Rachel’s opinion on the positives and challenges of a career in HR
[39:52] Racehel’s advice for anyone thinking of changing their career to work in HR
Useful Links * Episode 71: Changing career to work in HR – how to do it & what it’s like (part 1) * Power up your LinkedIn profile – Fay’s online course * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you want to change career to work in HR, this episode of HR Coffee Time is here to help. Learn from 3 HR professionals who all made the switch from different careers into the world of HR. Ruby Harrison, Josh Halstead-McGlashon and Maxine Blake share their experience and tips for making a successful change. They also talk about the plus points and challenges they’ve encountered since settling into their HR careers.
Key Points From This Episode[02:32] HR Advisor, Ruby Harrison explains how she changed career to work in HR
[05:38] Ruby explains the NHS graduate scheme
[09:16] Ruby shares the positive aspects of working within HR as well as the challenges she has faced
[11:36] Ruby’s advice for anyone thinking of changing their career to work in HR
- Look into the different areas of HR/specialisms of HR available (The CIPD Profession Map can help with this)
[13:58] HR Business Partner, Josh Halstead-McGlashon shares his career change story
[17:05] How internal mentors and peer mentors have helped Josh with his HR career
[19:22] Josh’s opinion on the positives and challenges of a career in HR
[22:42] Josh’s advice for anyone thinking of changing their career to work in HR
[24:20] HR Business Partner & Talent Acquisition Lead, Maxine Blake shares her career change story
[28:24] What Maxine enjoys most about working in HR as well as the challenges that she has faced
[32:34] Other episodes focused on influencing skills:
- Episode 34: Influencing – how to get buy-in for your ideas at work
- Episode 44: Succeeding as an HR professional – how to influence at a senior level
[33:28] Maxine’s advice for anyone thinking of changing their career to work in HR
Useful Links * The CIPD Profession Map * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Career coach Fay Wallis is joined by HR Consultant Devon Lovell, who shares his personal experience of being diagnosed with Tourette’s Syndrome. Devon talks through his journey to diagnosis, the strengths and struggles his neurodiversity brings and gives advice to anyone who thinks they may be neurodiverse, or who wants to support their neurodiverse colleagues.
Key Points From This Episode[00:03] Fay thanks a listener for sharing an episode on LinkedIn during the week: Episode 67: How to get on top of email overwhelm when you’re in a busy HR role
[00:48] This is the fourth episode of HR Coffee Time that focuses on neurodiversity. The first three are:
- Episode 24: Understanding & supporting neurodiversity at work, with Melanie Francis
- Episode 59: ADHD– a personal story of the strengths, struggles & strategies that help, with Julie White
- Episode 68: Real life insights into understanding & supporting autism in the workplace, with Cybill Watkins
[03:18] An introduction to Devon
[03:39] Devon shares his journey of getting a Tourette Syndrome diagnosis
[06:04] There’s an 85% chance you will also receive a diagnosis for OCD or ASD if you have Tourette Syndrome
[08:31] There doesn’t seem to be the same level of awareness and information available about Tourette Syndrome as other neurodiverse conditions
[10:31] Devon explains the different ways that Tourette’s can manifest
[12:13] Devon shares his strengths his neurodiversity brings, including resilience, being observant, hyper-focused and good at planning ahead
[16:05] The emotional and physical struggles that Tourette Syndrome brings for Devon
[19:01] Struggles and strategies that help at work
[21:28] Devon explains the many ways his employer has been supportive
[24:58] Devon’s advice to anyone working in HR who is wondering if they are neurodiverse
[25:58] Devon’s advice to anyone working in HR who wants to be supporting anyone in the workplace who is neurodiverse
[31:09] Devon shares his book recommendation: Four Thousand Weeks by Oliver Burkeman
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
Useful Links * Tourette’s Action * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Simple techniques can often have a big impact on our careers. If you want to progress in your HR career, a monthly review is a great way to stay on track with your goals. In this episode of HR Coffee Time, career coach Fay Wallis talks you through an 'end-of-month reflection' activity available for free in the pdf version of her HR Planner. Listen to learn why it works and what the key questions are to ask yourself at the end of each month.
Key Points From This Episode[00:23] Fay takes a moment to say thank you for helping HR Coffee Time reach number 5 in the Apple Podcast UK Careers Chart
[01:35]Fay explains how to download your free pdf condensed version of the HR Planner for 2023
[03:22] The first question in your planner's ‘end of month reflection’ section is: What progress did you make towards your career goals this month?
[06:25] The second question – What went well this month?
[08:03] The third question – What new things did you learn?
- How body doubling/co-working can keep you on track with your goals
[11:03] Fay refers to episode 29: Making a success of your promotion to a leadership role, with Jacqui Jagger
[12:55] The fourth question - Who did you help at work this month?
[13:25] The fifth question - What have you done for your own well-being this month?
- Fay refers to episode 66: Reflecting on 2022 – looking back to look forward
[14:23] Question six - What did you find challenging this month?
[15:00] The seventh & eighth questions - How can you overcome the challenge you've mentioned before? / Are your goals still relevant? Or do you need to adjust them or create new ones?
[16:00] The ninth question - What would you like to make a priority for next month?
- Fay shares her priority to design and test an HR strategy day and how you could help
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access
to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email
Fay Wallis is joined by Payroll and HR professional, Cybill Watkins, who shares her experience of being diagnosed with ASD (Autism Spectrum Disorder), how it has given her answers to questions she has had throughout her life and the inclusive practices she has discovered that can help neurodiverse people to thrive at work.
Key Points From This Episode[00:02] This is the third episode that focuses on neurodiversity. The first two are:
- Episode 24: Understanding & supporting neurodiversity at work, with Melanie Francis
- Episode 59: ADHD – a personal story of the strengths, struggles & strategies that help, with Julie White
[03:14] An introduction to Cybill Watkins
[04:03] Cybill’s journey to receiving her diagnosis
[10:41] Cybill explains what ‘masking’ is
[12:13] Cybill shares some of her strengths and struggles and explains that they often ‘mirror’ each other
[17:58] Cybill shares different strategies she has found helpful
- Joining groups and learning from them
- Being honest with yourself
- Get a mentor
- If you end up experiencing burnout – take time out to recover properly, get adjustments in place, join support groups
[20:15] Cybill recommends following Amanda Kirby on LinkedIn
[20:44] Cybill’s advice to any listeners who think they may be neurodiverse
[23:19] How to ensure you are creating an inclusive workplace and supporting neurodiverse colleagues as much as possible
[30:18] Cybill shares her book recommendation: The Fear Bubble by Ant Middleton
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
Useful Links * Autistic Society’s Autism Passport * Access to Work * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
In this episode of HR Coffee Time, Career Coach Fay Wallis offers advice and tips on the best way to get on top of email overwhelm when you’re in a busy HR role.
Please note: All links to books within these show notes are affiliate links, which means Fay will receive a small commission from Amazon (at no cost to you) if you make a purchase through any of them.
Key Points From This Episode[01:50] Fay takes a moment to say thank you for the reviews and for helping HR Coffee Time get to number 7 in the Apple Podcast Careers chart
[02:45] Fay shares her first tip – unsubscribing for those emails you never read
[04:39] Second tip – filtering your emails by sender or date
- Fay recommends How to be a Productivity Ninja: Worry Less, Achieve More and Love What You Do by Graham Allcott
[06:43] Tip three – try not to use your inbox as a to-do list
- Complete emails that will take 2 minutes to action straight away
- Allow yourself to have 3 main folders only; ‘action’, ‘read’ and ‘waiting’
[09:04] Tip four – ensure you are setting up auto-replies with useful information
- Fay refers to episode 43 - The one thing that will boost your resilience throughout your HR career, with Tom Cleary
[13:02] Fay recommends reading The Future of Time: How ‘re-working’ time can help you boost productivity, diversity and well-being by Helen Beedham
- Fay refers to episode 65 - Practical strategies that empower women to succeed in leadership roles, with Carla Miller
[14:27] Tip number five – make the most of your email footer
[16:11] Tip number six – make sure your emails are only being sent during core work hours
[19:02] Tip number seven – only check your emails at certain points each day
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
It’s too easy to just keep cracking on with work, moving forward and forgetting to take a step back to appreciate the progress that has been made and learn from the previous year. In this episode of HR Coffee Time, career coach Fay Wallis talks through 10 reflection questions, sharing her own answers to them. This episode is also available as a more detailed blog post/article.
Link to blog post/article: https://www.brightskycareercoaching.co.uk/reflecting-on-2022-looking-back-to-look-forward/hr-coffee-time/
Useful Links * Read the article that accompanies this episode * Inspiring HR group coaching programme * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023 * Buy your hardback copy of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
Whether you’re a woman in a leadership role, you aspire to be in a leadership role in the future, or you want to support the progression and success of women in your organisation – this episode of HR Coffee Time is here to help. In it, you’ll meet Carla Miller; a women’s leadership coach, author of the book, “Closing the Influence Gap” and host of the Influence & Impact podcast.
Carla speaks to career coach Fay Wallis, talking through some of the key ideas within her book and practical strategies that empower women to succeed in leadership roles.
Please note: All links to books within these show notes are affiliate links, which means Fay will receive a small commission from Amazon (at no cost to you) if you make a purchase through any of them.
Key Points From This Episode
[01:29] A reminder that the HR Planner is available to buy in hardback, or you can download a free condensed PDF version
[02:26] An introduction to Carla Miller
[04:27] What led Carla to write her book, ‘Closing the Influence Gap’
[10:02] The first part of the book – seeing yourself as a leader
[11:55] The second part of the book – getting others to see you as a leader
[21:09] The third part of the book – increasing your influence and impact
[23:03] The fourth part of the book – taking control of your career
[23:10] Carla talks through the idea of ‘operating from under an umbrella which she learnt from the book, ‘Why Men Win at Work’ by Jill Whitty-Collins
[27:57] Fay mentions episode 37: The ‘first 100 days’ plan to succeed in your new HR leadership role, with Niamh O’Keeffe
[31:53] Fay mentions episode 53: Why coaching skills can help your HR career (and how to develop them), with Charlie Warshawski
[32:53]Carla’s book recommendation: “The Future of Time: How ‘re-working’ time can help you boost productivity, diversity and wellbeing” by Helen J. Beedham
Useful Links* Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Connect with Carla Miller on LinkedIn * Carla’s podcast: Influence & Impact * Carla’s website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023 * Buy your hardback copy of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
If you’re finding recruitment challenging at the moment, you’re not alone. We’re in the midst of what is being described as a ‘recruitment crisis’ with many organisations struggling to fill vacancies and wondering where all the good candidates have gone.
Dr Nemo D’Qrill has an answer to this challenge. They believe that the good candidates haven’t gone anywhere; it’s just that are current recruitment practices aren’t effective enough at finding them. In this episode of HR Coffee Time, Nemo joins Career Coach Fay Wallis to explain how to remove bias from recruitment to discover overlooked talent.
Key Points From This Episode[01:54] A reminder that the HR Planner is available to buy in hardback, or you can download a free condensed PDF version
[02:58] An introduction to Nemo D’Qrill
[04:01] Nemo shares how their interest in recruitment methods started
[6:51] Fay talks about her experiences of working in recruitment
[08:12] Nemo offers practical tips to remove the bias and making recruitment practices more inclusive
- Remove names from CVs
- Use scoring systems during interviews
- Gender neutral & culturally sensitive job descriptions
[11:25] Nemo explains the assessments their business Sigma Polaris has created that can be used in the recruitment process. The assessments determine core skills, competencies and work preferences and eliminate an average of 29 cases of bias for every hire.
[17:54] Taking the fear out of taking assessments
[21:17] How large organisations have successfully hired by using Sigma Polaris’ technology
[26:12] Nemo shares their book recommendation: The Art of War by Sun Tzu
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
[28:53] Nemo talks about the book they are writing, which has a working title of, “Gender (de)Polarisation”
[32:50] How to contact Nemo
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Connect with Nemo on LinkedIn * Nemo’s company: Sigma Polaris * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023 * Buy your hardback copy of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access
to other free career tips, tools and resources by signing up to receive the free weekly
HR Coffee Time email.
Measuring your impact at work is one of the best ways of getting yourself ready to progress your HR career. It proves to yourself and to everyone around you that you’ve been doing a brilliant job. Once you know how to measure your impact at work, you can use this information to impress with your CV, in performance appraisal conversations, in interviews and in conversations with your manager or senior leadership team.
In this episode of HR Coffee Time, career coach Fay Wallis teaches you how to do it.
Key Points From This Episode
[00:27] A reminder that the HR Planner is available to buy in hardback, or you can download a free condensed PDF version
[02:13] By measuring your impact at work you can use the information to stand out from everyone else with your CV, convince your boss to give you a promotion, impress the senior leadership team, or make an impact in future interviews
[03:21] Fay references episode 44: “Succeeding as an HR professional – how to influence at a senior level”
[03:33] What you’re learning today comes from the world of project management
[03:55] The success of all projects can be measured by using one of three things – time, cost, or quality
[05:55] If you’re not confident with data & metrics, Fay recommends listening to episode 58: “How to feel more confident using data and analytics in your HR role, with Angela Moyle”
[06:00] An example of how to measure a goal/your performance using ‘cost’ of recruitment
[08:24] An example of how to measure a goal/your performance using ‘quality’ of management training
[10:30] An example of how to measure a goal/your performance using ‘time’ by introducing an HR intranet
[13:17] Some things will straddle two or three of the measures – for example an initiative to reduce turnover could be measured using all three things
[14:55] Let Fay know if you put any of the advice into action
Useful Links* Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023 * Buy your hardback copy of the HR Planner for 2023
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
There are so many demands on the HR and People team that you may find your goals & plans for your career slipping to the bottom of your ‘to do’ list. It doesn’t have to be this way though! Learn how to get confident, organised & plan for your goals for 2023 with the HR Planner – whether you have the free pdf version, or the hardback version.
In this episode of HR Coffee Time, Career Coach & creator of the HR Planner, Fay Wallis, talks you through each part of the HR Planner, explaining how to use the activities in it and how these can help.
Key Points From This Episode[00:02] Fay explains how to:
- Download your free pdf condensed version of the HR Planner for 2023
- Order a hardback copy of the HR Planner for 2023
[06:43] The first activity in the HR Planner: ‘Looking Back to Look Forward’ – 10 questions to help you reflect on the past year & plan for the year ahead
[09:04] Fay refers back to previous episodes focused on networking and building relationships:
- Building relationships with difficult people at work
- Networking – the three most important networks for your career
- How networking can help your career
- How to become more confident about networking
- 3 tips to build a better relationship with a difficult person at work
[10:00] Fay references Shawn Achor’s TED talk to learn more about the power of gratitude: ‘The Happy Secret to Better Work’
[11:08] Exercises to help you think through and plan your career goals – looking inwards & looking outwards
[16:02] Finalising your career goals using more than just SMART
[18:20] The next section of the HR Planner – Key HR tasks/events to plan for
[19:53] The quarterly planning page
[21:45] The main part of the HR Planner – the monthly calendar containing awareness & inclusion dates
[25:49] The final activities in the HR Planner – to build your confidence & resilience: the praise pages and the ‘feeling good’ box page
[26:47] Fay refers back to episode 51: Two ideas to help you bounce back from a tough day at work
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Download the free pdf condensed version of the HR Planner for 2023 * Buy your hardback copy of the HR Planner for 2023
Rate and Review the...
Do you lack confidence about how to be strategic in your HR or People professional role? Perhaps you’ve even missed out on job opportunities because you haven’t been able to prove you can operate at a strategic level? On this week’s episode of HR Coffee Time, Career Coach Fay Wallis shares the four pillars that will help you to be strategic in your HR role.
Key Points From This Episode[00:02] Fay refers to episode 57:Using the Johari Window to develop & grow in your HR career
[02:28] The first pillar – making sure you have strong operational foundations
- Having a clear process
- Be sure to have enough resources
[06:00] The second pillar – Developing and honing your business acumen
- Fay refers to episode 26: How to be strategic in your new HR leadership role
- Fay explains how you will benefit from the HR strategy shaping template
[12:20] The third pillar – relationship building and influencing skills
- Building relationships with difficult people within the workplace
[13:54] Fay refers to previous episodes that focus on the different ways to help you build relationships and influencing skills:
- Episode 3: Building relationships with difficult people at work
- Episode 34: Influencing– how to get buy-in for your ideas at work
- Episode 41: 3 tips to build a better relationship with a difficult person at work
- Episode 44: Succeeding as an HR professional – how to influence at a senior level
[17:13] The fourth pillar - using measurements, evidence and relevant analytics.
[17:40] Fay refers to episode 58: How to feel more confident using data & analytics in your HR role, with Angela Moyle
[19:19] Fay shares a tool she uses within her Inspiring HR group programme
[21:10] Fay dives deeper into what the Kaplan and Norton balanced scorecard is
[23:18] Fay refers to episode 33: A helpful framework for career conversations at work, with Steve McIntosh
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Group Coaching for HR Professionals - Bright Sky Career Coaching
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple...
Dive into the world of HR Consultancy in this episode of HR Coffee Time, where Career Coach Fay Wallis is joined by experienced HR Consultant, Pam Molyneux.
Pam shares her story of making the move from an in-house HR role to becoming an HR Consultant for a large HR Consultancy firm, before then going on to establish her own business and work as an independent HR Consultant. Pam explains what she loves about HR Consultancy, what the challenges are, and what the key skills are that you need to become a great HR Consultant.
Key Points From This Episode[02:20] An introduction to Pam
[03:23] Pam explains in further detail the difference between an ‘in-house HR role’ and an ‘HR consultancy role’
[05:06] The positive benefits of a HR Consultant role
[08:04] The challenges you may face within your HR Consultancy role
[10:23] The skills needed to make an outstanding HR Consultant
[12:27] Pam offers advice for anyone who may be contemplating a career as a HR Consultant
[14:56] How Pam transitioned from an in-house HR role to an HR consultancy role within a large organisation
[16:43] Becoming an independent HR consultant and setting up your own HR consultancy
[18:22] Overcoming potential challenges you may face when setting up your own HR consultancy
[22:31] Fay would love to hear if this episode has resonated with you in any way
[23:11] Pam shares her book recommendation – The Gap and the Game by Dan Sullivan
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
[23:45] Fay refers to episode 56: How to do a great job with collective consultations for redundancies, with Pete Colby
[24:58] How to connect with Pam
Useful Links * Connect with Fay on LinkedIn * The Bright Sky Career Coaching website * Video: how to rate & review HR Coffee Time on Apple Podcasts * Connect with Pam Molyneux on LinkedIn * Pam’s business website: PM Business Support Services
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by signing up to receive the free weekly HR Coffee Time email.
In this episode of HR Coffee Time, Fay Wallis is joined by Julie White, who shares her personal story of obtaining an ADHD diagnosis as an adult, while working as an HR professional. Listen to Julie’s supportive advice and different strategies for anyone who thinks they have ADHD or wants to support others in the workplace with ADHD.
Key Points From This Episode
[00:37] Fay takes a moment to thank one particular listener who inspired this episode
[03:32] An introduction to Julie White
[06:00] Julie’s journey to getting her ADHD diagnosis
[08:11] Some of the challenges Julie has experienced
[09:46] Julie offers a range of strategies to help with ADHD
[16:58] Julie’s advice to anyone who wants to support a colleague who has ADHD
[18:27] Julie’s advice for anyone who might think they have ADHD
[19:31] Fay refers to episode 24 - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/24/ (Understanding & supporting neurodiversity at work, with Melanie Francis)
[21:42] The strengths Julie is beginning to recognise in herself
[22:54] Fay refers to episode 57 - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/57/ (Using the Johari Window to develop & grow in your HR career)
[24:09] How coaching from https://www.creasedpuddle.co.uk/ (Creased Puddle) has helped Julie
[25:47] ‘Access to Work’ explained
[28:32] Julie shares her book recommendation - https://amzn.to/3A4XWyP (The Bullet Journal by Ryder Carroll)
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
[30:56] How to connect with Julie
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) https://www.linkedin.com/in/julie-white-coach/ (Connect with Julie on LinkedIn) https://www.linkedin.com/company/bright-white-life (Connect with Bright) https://www.linkedin.com/company/bright-white-life ( White Life on LinkedIn) https://www.facebook.com/brightwhitelife (Bright White Life Facebook) https://www.instagram.com/brightwhitelife/ (Wellness Coach (@brightwhitelife) - Instagram)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Do you shudder at the idea of having to look at data and analyse it, even though you know data analytics is a valuable skill that will help your HR career? Or, perhaps you’re comfortable with data, but are frustrated that your colleagues can’t seem to get to grips with it.
This episode of HR Coffee time is here to help, as HR Career Coach Fay Wallis is joined by Angela Moyle, Chief of Staff from HR software business, elementsuite. Angela takes things back to basics - to demystify data and build your confidence at using it to have an impact at work.
Key Points From This Episode
[01:30] An introduction to Angela Moyle
[03:15] Why data is so important for HR and People professionals
[04:43] Angela shares examples of how her clients have used data to drive behavioural change and business success
[07:36] Fay provides an example of her own experience with data in her HR Career
[09:09] Angela offers advice on how to get started with using data at work
[12:11] Which KPIs to focus on and how to use them within your organisation https://elementsuite.com/hr-tech/hr-data-insights/ (Angela’s HR Data insights guide (free for HR Coffee Time listeners))
[16:08] The benefits of benchmarking
[17:41] Angela offers suggestions on how to get your HR dashboard up and running
[21:56] The difference between an HRIS system and Excel
[26:01] Angela shares her book recommendation – https://amzn.to/3Tz60Ph (Information is Beautiful by David Mccandless)
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it)
[27:45] How to connect with Angela
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) https://elementsuite.com/hr-tech/hr-data-insights/ (Angela’s HR Data insights guide (free for HR Coffee Time listeners)) https://www.linkedin.com/in/angelamoyle/ (Connect with Angela on LinkedIn) https://elementsuite.com/ (elementsuite’s website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
The Johari Window is a great tool to help you develop and grow in your HR career. In this episode of HR Coffee Time, career coach Fay Wallis talks you through how to use it to learn more about yourself and identify your hidden strengths and areas for development. It’s the first in a series of episodes focused on gaining feedback to enhance your career.
Key Points From This Episode
[03:53] An introduction to the Johari Window
[05:59] Fay encourages you to try using the Johari Window model during the episode, using her free https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/10/Johari-Window.pdf (template)
[06:29] The bottom left quadrant – The ‘hidden/façade’ area
[09:42] Fay gives an example of something that had been in her ‘hidden area’ – anxiety. She refers back to episode 9 - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/9/ (Understanding & supporting mental health at work, with Danielle Bridge )
[11:12] The top right quadrant – the ‘you don’t know but others do’ area Fay shares an article about ableist language https://www.autistichoya.com/p/ableist-words-and-terms-to-avoid.html (by Lydia X Z Brown)
[14:18] Fay offers an example of something that would previously have been in her ‘you don’t know but others do’ area
[17:33] The importance of our feedback for identifying our strengths and developmental areas
[19:03] Fay shares two simple questions to use when seeking feedback (as taught to her by Charlie Warshawski, who was a guest in https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/53 (episode 53))
[21:09] Another useful model for self-reflection and to use with teams is covered in episode 35 - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/35/ (Helping teams thrive with personal user manuals)
[21:43] The final quadrant – the ‘unknown’ area
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/10/Johari-Window.pdf (Fay’s Johari Window free downloadable template)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Whether you’re experienced at handling collective consultations for redundancies, or it’s something you’ve never had to do before – this episode is packed full of advice to help.
HR Career Coach Fay Wallis is joined by Pete Colby, Director & Lead Mediator of Pragmatism, who shares his experience and advice for doing a great job in what can be a very challenging time.
Key Points From This Episode[01:25] An introduction to Pete Colby
[01:52] The development of Pete’s business ‘Pragmatism’
[05:44] Understanding redundancy and the effects it can have
[07:28] Pete explains what consultation really means
[09:09] Pete shares his experience with redundancies
[15:00] How to ensure you are having a genuine consultation
[20:23] Pete offers advice when handling a large number of redundancies
[24:03] Why preparation is always key
[25:48] Fay mentions Pete’s series of YouTube videos that share more of his redundancy consultation tips - https://youtu.be/rmccJgnIiHo (The Difference Between Information, Consultation and Negotiation)
[26:28] Pete shares his book recommendation - https://amzn.to/3CTWyk3 (Getting to Yes: Negotiating an Agreement Without Giving In by Roger Fisher and William URY)
[27:21] Fay and Pete talk more about Pete’s https://pragmatism-uk.co.uk/ (mediation training course)
[29:11] How to connect with Pete
[30:25] Fay refers to previous episodes based on handling redundancy: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/2/ (Episode 2: Handling redundancies (of less than 20 people) with confidence with Julie Jones) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/27/ (Episode 27: Getting unstuck after redundancy, with Sarah Archer) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/38/ (Episode 38: Redundancy – why losing a job feels so hard & how to help, with Emma Tomes)
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) https://www.linkedin.com/in/pete-colby-b435857 (Connect with Pete on LinkedIn) https://pragmatism-uk.co.uk/ (Pete's Website: Pragmatism)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
If you’re worried about a colleague’s drinking (or your own drinking), it can be hard to know what to do.
In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by the Founder of Choose Sunrise, Janet Hadley, who shares her experience and expertise.
Key Points From This Episode[00:00] Further information on Fay’s group coaching programme ‘https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/ (Inspiring) HR’
[02:40] An introduction to Janet Hadley
[02:56] Janet shares the story behind her business – ‘https://www.choosesunrise.co.uk/ (Choose Sunrise)’
[07:38] Janet talks in more depth about her husband’s battle with a brain tumour
[10:27] Signs that may indicate struggles with alcohol
[11:47] How alcohol can be a vicious cycle for your mental health
[14:48] Fay refers back to previous episodes based on stress, anxiety and resilience: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/10/ (Episode 10: Tackling stress & building resilience) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/43 (Episode 43: The one thing that will boost your resilience throughout your HR career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/52 (Episode 52: Two ideas to help you bounce back from a tough day at work)
[21:43] Janet shares advice on how to have a sensitive conversation with someone who is struggling with alcohol
[24:48] Fay refers to episode 48: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/48 (How to support your colleagues with bereavement at work)
[31:48] Implementing conversations around alcohol for HR and people professionals within the workplace
[37:07] Janet’s book recommendation - https://amzn.to/3ymNH89 (Alcohol Explained by William Porter)
(Disclosure: this book link is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using them)
[38:06] How to connect with Janet
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/ (Inspiring) HR’ https://www.linkedin.com/in/janet-hadley-48931928/ (Connect with Janet on LinkedIn)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
In this episode of HR Coffee Time; Career Coach Fay Wallis, delves deeper into the creation of Bright Sky Career Coaching and all of the many different ways their services can help you have a successful and fulfilling HR career.
Key Points From This Episode[02:33] The progression of Bright Sky Career Coaching to specialise in supporting HR & People professionals with their careers
[04:53] Fay shares her career story
[08:15] The beginning and growth of Bright Sky Carer Coaching
[13:01] The three core values of Bright Sky Career Coaching – empathy, expertise & empowerment
[12:34] How to use LinkedIn effectively: https://brightsky.vipmembervault.com/products/courses/view/1094201 (Power up your LinkedIn profile - Fay’s online course)
[15:37] The development of The https://www.subscribepage.com/hrplanner2022 (HR Planner)
[18:06] Why Fay started the https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/38/ ('HR Coffee Time Podcast')
[19:19] Further information on Fay’s group coaching programme ‘https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/ (Inspiring) HR’
[21:59] Bright Sky’s interview coaching service explained STAR technique – Fay refers to episode 50: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/50/ (How to impress in a competency-based interview & get your ideal job)
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) Power up your LinkedIn Profile – online https://brightsky.vipmembervault.com/products/courses/view/1094201 (course) https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/ (Inspiring) HR’
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
As an HR or People professional, coaching skills are a fantastic thing to have in your personal toolkit to help you thrive at work and get the results you're looking for.
In this episode of HR Coffee Time, Career Coach Fay Wallis is joined by Charlie Warshawski - Coach trainer from Love your Coaching. Charlie talks through what coaching skills are, why they can help your HR career, how to develop them and how to choose a coach training provider if you decide to take the plunge and undertake some coach training.
Key Points From This Episode[02:41] An introduction to Charlie Warshawski
[04:30] Charlie explains what coaching skills are
[08:38] How coaching skills can be beneficial in your HR profession
[15:01] Why coaching skills can benefit the whole HR department
[17:48] Charlie offers tips and advice on how to develop coaching skills Review your current coaching skills Talk to a coach to further your knowledge Experience coaching first-hand as a coachee
[20:16] Charlie explains how you could assess your questioning skills
[23:15] Fay refers to both episode 38: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/38/ (Redundancy – why losing a job feels so hard & how to help) & episode 48: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/48 (How to support your colleagues with bereavement at work) for a greater understanding of being empathetic
[28:56] Charlie shares his advice on choosing the right coaching qualification for yourself Charlie’s article explaining the different coaching training options: https://www.loveyourcoaching.com/blog/which-coaching-qualification-to-choose-its-a-minefield/ (Which coaching qualification to choose? It’s a minefield)
[31:40] Fay talks through the different accrediting coaching bodies – the https://www.associationforcoaching.com/ (Association for Coaching), the https://coachingfederation.org/ (ICF) and the https://emccuk.org/ (EMCC)
[35:48] Charlie’s book recommendations: https://amzn.to/3DIHyGH (Thinking, Fast and Slow by Daniel Kahneman) https://amzn.to/3BvUblD (Time To Think by Nancy Kline) https://amzn.to/3duzSgq (Factfulness by Hans Rosling)
(Disclosure: these book links are affiliate links which means Fay will earn a small commission from Amazon if you choose to purchase the book using them).
[38:26] How to connect with Charlie
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts) Charlie’s website: https://www.loveyourcoaching.com/ (Love Your Coaching) Fay’s article: https://www.brightskycareercoaching.co.uk/how-to-become-a-career-coach/career-coaching/ (How to become a career coach)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Do you ever have one of those days, where it all just feels a bit too much due to many different reasons? However, what really matters is being able to have strategies in place to bounce back. In this episode, Career Coach, Fay Wallis is here to share with you two ideas on how you can do this. Key Points From This Episode[01:32] More information regarding Fay’s next group coaching programme https://www.brightskycareercoaching.co.uk/group-coaching-hr-professionals/ (‘Inspiring HR’ ) [03:47] Fay recommends: https://amzn.to/3DuL3Af (“Why has nobody told me this before?” by Dr Julie Smith) (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it) [04:18] The first idea – name or label your emotions [06:05] Fay shares 3 different tools which may help you label your emotions: https://static1.squarespace.com/static/57b5ef68c534a5cc06edc769/t/5ea76681f6730e409abf228b/1588030494465/Feelings+Wheel.pdf (The Feelings Wheel (free download via Calm)) https://www.etsy.com/uk/listing/1122201081/mood-meter-digital-poster-print-feelings?ref=yr_purchases (The Mood Meter (by Light&Salt on Etsy)) https://www.instagram.com/p/Cf0Wa2TLsSg/?utm_source=ig_web_copy_link (The Mood Meter (by Light&Salt on Instagram))
[12:53] The second idea - learning what strategies help you to feel better when you've had a tough day, and putting them into action [13:50] Fay encourages you to take a moment to identify what help you to feel better when you are feeling low [15:01] Fay refers to episode 10: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/10/ (Tackling stress & building resilience) [18:02] Fay would be interested to hear what you are going to put in your books [18:34] Fay really appreciates each and every review received on Apple Podcasts https://vimeo.com/625620582 (How to rate & review HR Coffee Time on Apple Podcasts)
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://vimeo.com/625620582 (Video: how to rate & review HR Coffee Time on Apple Podcasts)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
If you're dreading having to answer negative interview questions, don't worry this episode of HR Coffee Time is here to help.
Career coach, Fay Wallis talks you through the 3 main negative interview questions you need to get ready for. You'll learn how to hit the right note when answering, "What are your weaknesses?", "Why do you want to leave your job?" and questions about times you have failed at work.
Key Points From This Episode[02:11] Fay refers to episode 50: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/50/ (How to impress in a competency-based interview & get your ideal job )
[02:36] Fay explains what type of question could be a ‘failure question’
[03:23] What not to say when answering the first negative question: ‘what are your weaknesses?’ Not sharing any weaknesses Oversharing your weaknesses Providing fake answers
[08:17] How to determine what your weaknesses are Always ask for feedback Look at your strengths first
[12:53] The best ways to discover what your strengths may be Ask for feedback https://www.gallup.com/cliftonstrengths/en/252137/home.aspx?msclkid=ad5de19a84e91da825a58280e54e2051&utm_source=bing&utm_medium=cpc&utm_campaign=uk_branded_cs_ecom&utm_term=strengthsfinder&utm_content=StrengthsFinder%20%7C%20Exact (Gallup StrenghtsFinder )
[16:07] Fay shares an example of a great interview answer
[19:37] The second negative question – ‘why do you want to leave your job?’ Fay refers to episode 49: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/49 (7 tips to help you feel more confident for your job interview)
[23:40] The third negative question – ‘failure questions’ Fay refreshes on the ‘STAR’ technique
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Competency-based interviews are the most popular type of interview used by organisations in the UK. If you have a job interview coming up, this episode will help you find out whether you’ll be asked competency-based questions, which competencies you’ll be assessed against and how to impress in the interview to get the job.
This is the second in a mini-series of episodes to help you sail through your interviews.
Key Points From This Episode[00:03] Fay celebrates the 50th episode of HR Coffee Time
[02:50] Getting to grips with what competency-based interview questions are
[05:19] Fay refers to episode 49: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/ (7 tips to help you feel more confident for your job interview)
[06:04] Ask for the interview questions in advance
[08:15] Why requesting the job description before your interview can help you see what key competencies are needed
[11:08] How hobbies and voluntary work can be used positively in an interview
[12:16] Fay explains more about the ‘STAR’ method S – situation T – task A – action R – result
[15:33] Fay provides an example of how the ‘STAR’ method can be used
[19:44] Fay provides an example of how to answer a competency-based interview question using ‘STAR’
[23:33] Fay encourages you to note down a few ‘STAR’ answers of your own (let her know how you get on with this)
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Do you have an upcoming job interview for a new role, but rather than be excited about the new possibilities, you are already feeling worried, nervous, and underprepared?
In this episode of HR Coffee Time, Career Coach Fay Wallis shares 7 different tips that will help to prepare you and boost your confidence, both before and during your interview.
Key Points From This Episode[00:37] Fay shares more information in regards to today and upcoming episodes targeting job interviews
[02:26] Fay takes a moment to thank two recent reviewers
[03:39] The first tip – be clear on what it is you are worried about the most
[09:07] The second tip – ask for more information in advance regarding what to expect in the interview
[11:04] How receiving questions in advance can be beneficial from a neurodiversity perspective
[12:32] The third tip – practice your answers out loud
[15:13] The fourth tip – take multiple copies of your CV along with you to the interview
[17:22] The fifth tip – take notes into the interview that hold key information
[19:41] The sixth tip – find ways to relax before your interview
[22:02] Fay refers to episode 36: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/36/ (Four simple but powerful techniques to banish imposter syndrome)
[22:50] The seventh tip – have questions ready to ask at the very end
[23:50] Which questions should you avoid asking at the end of an interview
[27:53] Fay shares which positive questions you should ask and how they could be beneficial to you
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
It can be hard to know what to say or do when a colleague passes away or experiences the loss of someone close to them. Unfortunately, bereavement is a fact of life and something that you’ll have to support your colleagues within your role as an HR and People professional. However, it’s likely that you’ve never been given any training to support you with this.
So, this episode of HR Coffee Time is here to help. Career Coach Fay Wallis is joined by Director of Empower Workplace Solutions; Michelle Smith, who shares key considerations and advice to support your bereaved workforce compassionately.
Key Points From This Episode[02:06] An introduction to Michelle Smith
[06:50] In the last two years, one in eight people have experienced a bereavement (statistic from https://www.mariecurie.org.uk/globalassets/media/documents/how-we-can-help/bereavement-hub/respecting-and-supporting-grief-at-work_sep-2021.pdf (Respecting and supporting grief at work. How employers can better support their staff through personal loss))
[08:05] Michelle shares an important checklist that she has created - https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/08/Supporting-Bereaved-Workforce-Checklist.pdf (Supporting your bereaved workforce - 10 key considerations)
[09:13] The importance of inclusion considerations
[14:29] Setting & maintaining boundaries
[17:23] How Mental Health First Aid training can be beneficial in the workplace
[20:13] Michelle explains the different ways to provide support: The initial response Checking in with each other Empathy
[27:33] Different ways an organisation can honour loss within the workplace
[30:33] Details of Michelle’s services
[31:47] How to connect with Michelle
[32:20] Michelle’s book recommendation - https://amzn.to/3A3yU1V (Indistractable by Nir Eyal ) (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it).
[34:34] Fay recaps the key points from this week’s episode
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/msmithempowerws/ (Connect with Michelle on LinkedIn) https://www.lossgriefandbereavementsupport.co.uk/ (Michelle's website: Loss, Grief and Bereavement Support)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Discovering your values can help your way in a huge variety of ways. Not sure whether to change career because you hate your job? Understanding your values can help you figure out whether you’re unhappy because of a values clash at work, or if a complete career change could be best. Experiencing friction with someone else at work? Knowing more about your values can help you pinpoint whether it's differing values that are at the root of the problem. Feeling a bit flat in your current role? Finding ways at work to lean into your values more can help re-energise you.
In this Episode of HR Coffee Time, Career Coach Fay Wallis takes a deep dive into values as a topic and demonstrates a values elicitation coaching exercise with Coach Trainer and Director of In Good Company, Zoe Hawkins. Key Points From This Episode[00:39] The importance of values within your career
[03:23] An introduction to Zoe Hawkins
[09:11] Zoe begins a values elicitation activity from the field of NLP
[12:05] Fay shares her values
[18:11] Zoe and Fay discuss the value that most represents Fay
[22:08] Reflecting and understanding your values
[23:56] Zoe shares more information about her book: ‘https://amzn.to/3dp1i79 (Deciding To Coach: The Coaching Mindset & Business Strategy for Aspiring Coaches’ by Zoe Hawkins and Joanne Wheatley) (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it).
[25:08] How to connect with Zoe
[26:02] Zoe shares her book recommendations - https://amzn.to/3A9XteV (Atomic Habits: An Easy and Proven Way to Build Good Habits and Break Bad Ones by James Clear) (Disclosure: this is an affiliate link which means Fay will earn a small commission from Amazon if you choose to purchase the book using it).
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.igcompany.co.uk/blog (The Coaching Crowd Podcast) https://www.facebook.com/groups/TheCoachingCrowd/ (The Coaching Crowd | Facebook) https://www.igcompany.co.uk/ (Zoe’s website: In Good Company)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Do you find yourself with your head in a good book most days? Perhaps you have a bookshelf filled with all different genres but always looking for more recommendations to add to your collection? As World Book Lovers Day is fast approaching, on this week’s episode of HR Coffee Time, Career Coach Fay Wallis shares her top three book recommendations.
Disclosure: the book links below are affiliate links, which means Fay may receive a small commission from Amazon if you choose to make a purchase through them (at no cost to you).
Key Points From This Episode[00:03] Fay explains where you can find the ‘show notes’ to each episode – https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/ (HR Coffee Time Podcast - Bright Sky Career Coaching)
[01:37] Fay takes a moment to thank everyone who has left a review and rating
[03:32] Fay’s first book recommendation - https://amzn.to/3d0GWkn (‘Dare to Lead’ by Dr Brené Brown)
[04:58] Background information about Dr Brené Brown - https://www.bing.com/videos/search?q=dr+brene+brown+ted+talk&view=detail&mid=6E674730CE9E3672A3E06E674730CE9E3672A3E0&FORM=VIRE (The power of vulnerability TED talk)
[07:39] Fay’s second book recommendation - https://amzn.to/3bo9P9W (‘Think Big - Take Small Steps and Build The Career You Want’ by Dr Grace Lordan) Fay refers to last week’s episode where she also mentioned this book - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/45/ (Episode 45 - 6 ways to stop procrastinating & find time for important projects at work )
[08:27] Background information about Dr Grace Lordan
[10:57] Fay’s third book recommendation - https://amzn.to/3BAUyND (‘The Culture Map: Decoding How People Think, Lead, and Get Things Done Across Cultures’ by Erin Meyer)
[12:45] Fay shares examples from a previous job that relates to the ‘Culture Map’
[16:51] Background information about Erin Meyer.
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Have you ever woken up with the best intentions to prioritise a piece of work or project you are working on that will help accelerate your HR career, but after yet another busy day you still haven’t made the progress you set out to complete? This episode of HR Coffee time is here to help, as Career Coach, Fay Wallis shares six practical tips to help stop you from procrastinating and to make sure you find the time you need for important projects at work.
Key Points From This Episode[01:45] Information about https://www.subscribepage.com/hrplanner2022 (The HR Planner)
[02:44] Fay refers to https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/7/ (Episode 7 | What to do when you don’t have enough hours in the day’)
[03:17] Tip one – Eat that frog
[06:25] Tip two – Start using the five-minute rule
[09:05] Tip three – Go lean Fay refers to https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/44 (Episode 44 | Succeeding as an HR professional – how to influence at a senior level)
[12:39] Tip four – Check your emails at set times each day
[16:18] Tip five – Assess and plan your time Laura Vanderkam recommends using a time diary to track time. Her TED talk is – https://www.bing.com/videos/search?q=laura+vander+ted+talk&view=detail&mid=2CF2BD4897FFB1C131C92CF2BD4897FFB1C131C9&FORM=VIRE (‘How to gain control of your free time’)
[22:13] Tip six – Try out a carrot or stick as a commitment device Fay would like to hear how you get on with your public commitment - https://www.stickk.com/ (stickK)
[25:03] Fay celebrates the one-year anniversary of HR Coffee Time, since releasing episode 1 on 28th July 2021 (which is, https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/1/ (‘How to feel more confident at work))
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://checkout.stripe.com/pay/cs_live_a1gl3xsTPmEd9H8UDlyvZnbuqZfH0z4U9RSS4xVPJcacrQgtF7jrCYSVC2#fidkdWxOYHwnPyd1blppbHNgWnVsY2lDcHdnMFN3XDBPZm9ndH9ybTJzcicpJ3VpbGtuQH11anZgYUxhJz8nNTViMGpvPTxJN0pxNUpuZkhVJ3gl (Buy a hard backed copy of the HR Planner) https://www.subscribepage.com/hrplanner2022 (Download the free PDF version of the HR Planner) https://amzn.to/3vmh8Wp (Brian Tracy's book - Eat That Frog!) (Disclosure: this is an Amazon Affiliate link. If you purchase the book using it, Fay will receive a small commission from Amazon) https://amzn.to/3oxxJ5L (Dr Grace Lorden's book - Think Big: Take Small Steps and Build The Future You Want) (Disclosure: this is an Amazon Affiliate link. If you purchase the book using it, Fay will receive a small commission from Amazon)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Are you aspiring to work in a senior HR role, or perhaps you have already reached this level and would like to work on your influencing skills? In this episode of HR Coffee Time Career Coach, Fay Wallis shares how incorporating the six principles of persuasion can help to influence across your entire organisation. Key Points From This Episode[02:07] The importance of being strategic in a senior HR role [04:26] How to incorporate elements of Dr Cialdini’s six principles of persuasion into your work
[05:28] The first principle – ‘Reciprocity’
[06:12] Fay refers to Adam Grant’s research into Givers, Takers & Matchers, as mentioned in: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16 (Episode 16 | How to become more confident about networking)
[07:43] The second principle – ‘Commitment and Consistency’
[09:22] The third principle – ‘Social Proof’
[11:23] The fourth principle – ‘Liking’
[13:13] The fifth principle – ‘Authority’
[16:17] The sixth principle – ‘Scarcity’
[18:27] Let Fay know if you’re interested in joining the waitlist for joining the second cohort of the Inspiring HR group coaching programme
Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://amzn.to/3cqJWGp (Robert Cialdini’s book, “Influence: The Psychology of Persuasion”) (Disclosure: this is an Amazon Affiliate link. If you purchase the book using it, Fay will receive a small commission from Amazon)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Working in HR can be incredibly demanding; you’re in a busy and often emotionally draining role. Boosting your resilience is one of the key ways of making sure you don’t burn out and that you can continue enjoying your work and progressing with your career.
But how do you build your resilience? Listen to this episode of HR Coffee Time to find out. Career Coach Fay Wallis is joined by Tom Cleary from Train Your Mind and he shares the one thing that will help.
Key Points From This Episode[00:47] Fay would love your leave feedback about the https://www.subscribepage.com/hrplanner2022 (HR Planner)
[01:59] Introduction to Tom Cleary
[04:53] Tom shares the one thing that will boost your resilience throughout your HR career
[09:48] Language matters – finding the words that work for you
[11:49] How to spot the signs you aren’t being self-compassionate
[13:25] Why practicing self-compassion can be difficult
[16:40] Practical steps to move forward – small changes that make a big difference
[22:21] Why valuing your strength is important
[26:20] Tom shares his book recommendation - https://amzn.to/3z3k5NH (The Mindful Self Compassion Workbook by Kristin Neff & Christopher Germer) (Disclosure: This is an Amazon Affiliate link, so Fay will receive a small commission if you use it to purchase the book.) [29:15] Tom explains the main services he offers
[29:15] Tom explains the main services he offers
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/tom-cleary-coaching/ (Connect with Tom Cleary on LinkedIn) https://tom-cleary.co.uk/ (Tom’s website - Train You) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/10/ (Episode 10 – Tackling stress & building resilience, with Adele Stickland)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Career Coach Fay Wallis is joined by Dr Jonathan Ashong-Lamptey, Founder of The Element of Inclusion Consultancy and host of The Element of Inclusion podcast. Dr Jonathan shares the 7 mistakes organisations make with their approach to Diversity & Inclusion at work and explains what to do instead. Key Points From This Episode[00:30] Fay recommends listening to Dr Jonathan Ashong-Lamptey’s podcast – https://elementofinclusion.com/podcasts (The Element of Inclusion) [02:17] Introduction to Dr Jonathan Ashong-Lamptey [09:14] The 7 common mistakes organisations make with their approach to Diversity and Inclusion: BRISTOL [12:04] The downside of Employee Resource Groups only focusing on ‘flags, food & fun’ [14:48] The ‘B’ from ‘BRISTOL’ – the business case for Diversity. [15:30] The problem with the McKinsey reports [23:49] The three biggest problems everyone should focus on – ‘people, potential, performance’ [26:25] Purposeful reading, listening & sharing [28:17] The power of Employee Resource Groups [31:49] Dr Jonathan’s book recommendation - https://amzn.to/3Pe9aWS (Disability - The Basics by Tom Shakespeare) (Disclosure: This is an Amazon Affiliate link, so Fay will receive a small commission if you use it to purchase the book.) Useful Links https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/drjonathan/ (Dr Jonathan Ashong-Lamptey on LinkedIn)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
If you’re stuck and unsure about how to build a relationship with a difficult person at work, don’t worry, this episode of HR Coffee Time is here to help. Career coach Fay Wallis shares three top tips to find a solution that works for you.
Disclosure: some of the links in these show notes are affiliate links, which means Fay may receive a small commission if you choose to make a purchase through them (at no cost to you).
Key Points From This Episode[01:26] Fay refers back to Episode 3 - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/003/ (Building relationships with difficult people at work)
[02:03] Tip 1: Listen – Fay refers to Stephen Covey and https://amzn.to/3ydd0Zs (The Seven Habits of Highly Effective People)
[05:07] Tip 2: Spend time with them regularly
06:23] Finding a solution that works for you
[10:41] Tip 3: Give (Fay refers to previous episodes about building relationships): https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/003/ (Building relationships with difficult people at work) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15/ (How networking can help your career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16/ (How to become more confident about networking) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11 (Networking - three most important networks for your career)
[12:20] Adam Grant’s research into Givers, Takers & Matchers. His TED talk: https://www.bing.com/videos/search?q=ted+talks+adam+grant+are+you+a+giver&qpvt=ted+talks+adam+grant+are+you+a+giver&view=detail&mid=27186B991D53B2741D4727186B991D53B2741D47&&FORM=VRDGAR&ru=%2Fvideos%2Fsearch%3Fq%3Dted%2Btalks%2Badam%2Bgrant%2Bare%2Byou%2Ba%2Bgiver%26qpvt%3Dted%2Btalks%2Badam%2Bgrant%2Bare%2Byou%2Ba%2Bgiver%26FORM%3DVDRE (Are you a giver or a taker? | Adam Grant )
[15:47] Fay refers to the book; https://amzn.to/3a3AJ6f (How to win friends and influence people )by Dale Carnegie
Useful Links
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
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Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Whether you’ve ever thought about it before or not, starting a podcast could be a great idea for you and the organisation you work for. Podcasting is a low-cost but effective way of sharing crucial HR and wider-business information, building a strong employer brand, onboarding, or delivering content for in-house professional development programmes.
In this episode, career coach and podcast host; Fay Wallis, takes you behind the scenes of the HR Coffee Time podcast. She explains how she creates the podcast each week and shares the details of the products and services she uses to do this. By the time you’ve finished listening, you’ll have everything you need to launch a podcast if you’d like to.
Disclosure: some of the links in these show notes are affiliate links, which means I may receive a small commission if you choose to make a purchase through them (at no cost to you).
Key Points From This Episode[01:33] How a public or private (internal) podcast could help your organisation.
[03:46] Where to access the https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/ (HR Coffee Time podcast show notes)
[04:46] Fay explains why she decided to start her own podcast
[07:55] https://www.podcastsuccessacademy.com/ (The Podcast Launch Accelerator) online course
[09:07] Graphic Designer, https://www.flossgibbs.com/ (Floss Gibbs) designed the podcast cover art for HR Coffee Time
[10:08] https://amzn.to/3QE89Zo (The RØDE USB microphone) Fay uses
[11:49] Fay uses https://www.techsmith.com/store/camtasia (Camtasia video editing software) to edit HR Coffee Time but https://www.audacityteam.org/ (Audacity) is free podcast editing software to consider
[13:01] Fay’s podcast editor, https://go.fiverr.com/visit/?bta=450808&brand=fiverrcpa&landingPage=https%3A%2F%2Fwww.fiverr.com%2Ffrodonut%2Fedit-your-raw-podcast-audio-file%3Fcontext_referrer%3Dlogged_in_homepage%26source%3Drecently_and_inspired%26ref_ctx_id%3D5ff24550c8b974044d8d152ff422f99f%26context%3Drecommendation%26pckg_id%3D2%26pos%3D1%26mod%3Drep%257Cpot%26context_alg%3Drecently_ordered%26recommended_package_id%3D2%26recommended_price%3D7000%26tier_selection%3Drecommended%26imp_id%3D57d3faf1-62ba-4ef4-be4c-6bf0d6a1dce0 (Frodo on Fiverr)
[14:51] Remove unwanted ‘ers’, ‘ums’ and sections of speaking from your podcast recording by using https://www.descript.com/ (Descript) or https://www.techsmith.com/audiate.html (Audiate)
[16:26] For recording guest interviews remotely, https://zoom.us/signin (Zoom), https://squadcast.fm/ (Squadcast) and https://riverside.fm/ (Riverside) are all options to consider.
[20:57] Transcribing the audio using https://otter.ai/home (Otter.ai) to then create the show notes
[23:06] The podcast host provider Fay uses is https://www.captivate.fm/signup?ref=faywallis1 (Captivate)
[25:30] For free tips and advice about podcasting, listen to Lynsay Ann Gould’s podcast: https://www.lynsayanne.com/podcasting-for-business-show (The Podcasting for Business Show), or join her https://www.facebook.com/groups/1812987755694279/?ref=share (Podcasting for Business Community Facebook group).
Useful Links From This Episodehttps://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) Fay’s https://brightsky.vipmembervault.com/products/courses/view/1072378 (online CV writing course) Fay’s https://brightsky.vipmembervault.com/products/courses/view/1094201 (LinkedIn course)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
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Have you lost your direction and motivation at work and don’t know what to do about it? In this episode of HR coffee time, career coach Fay Wallis shares one thing that might help. Have a listen and get ready to feel reenergised about your career.
Key Points From This Episode[01:08] Fay explains what a ‘career anchor’ is
[03:28] The first career anchor – technical or functional competence
[04:14] The second career anchor – general managerial competence
[05:15] The third career anchor – autonomy or independence
[06:11] The fourth career anchor – security or stability
[07:11] The fifth career anchor – entrepreneurial creativity
[08:27] The sixth career anchor – service or dedication to a cause
[09:23] The seventh career anchor – pure challenge
[09:59] The eighth career anchor – lifestyle
[13:03] Let Fay know your career challenge or topic you’d like to have covered on the show
Useful Links From This Episodehttps://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.careeranchorsonline.com/SCA/samplequestionspub.do (Career Anchors Assessment) https://www.amazon.co.uk/dp/1118455762/ref=cm_sw_r_api_gl_i_2Q6HZ93HS0KVC2QH425F_0 (Career Anchors: The Changing Nature of Careers Self Assessment)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Have you ever found yourself having to make redundancies and struggling to know what to say to your colleagues who are losing their jobs? Or, perhaps you're facing redundancy yourself and trying to navigate the huge mix of emotions that you may now be experiencing.
In this episode of HR coffee time, Grief Recovery Expert; Emma Tomes, explains how the loss of a role can lead to feelings of grief and shares her tools and tips on ways you can support either yourself or other people who are in this situation.
Key Points From This Episode[00:48] Fay explains what ‘outplacement’ means
[02:04] Introduction to Emma Tomes
[03:53] Emma discusses her experience of redundancy
[07:12] The Grief Recovery Method
[10:51] How to help when someone is experiencing grief due to redundancy
[13:21] Emma shares examples of how to listen and help effectively
[16:30] Where to access the podcast show notes
[18:39] Emma explains the different stages of grief
[23:49] What tools can be used from the ‘Grief Recovery Method’
[29:07] The importance of mental health and check-ins
[33:15] Emma shares her book recommendation - https://www.amazon.co.uk/Grief-Recovery-Handbook-Anniversary-Expanded/dp/0061686077/ref=sr_1_1?crid=19Y5HVFBY5L8&keywords=the+grief+recovery+method+handbook&qid=1654716179&sprefix=grief+recovery+meth%2Caps%2C72&sr=8-1 (The Grief Recovery Handbook Method by John W James and Rusell Friedman)
[34:06] How to connect with Emma
[34:51] Fay shares previous episodes related to redundancy: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/2/ (Handling redundancies (of less than 20 people) with confidence) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/013-how-to-get-a-senior-level-hr-role-with-craig-elvin (How to get a senior-level HR role) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/4/ (Finding your next HR job – key tips from an HR Recruiter) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/27/ (Getting unstuck after redundancy ) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/31/ (3 little-known LinkedIn features which will help you get your next job )
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring HR Group Coaching Programme ) https://www.linkedin.com/in/emmatomes/ (Connect with Emma on LinkedIn) Emma’s website: https://helpfulcoach.co.uk/ (The Helpful Coach) Emma’s free guide: https://talkingwithtomes.ac-page.com/helping-someone-grieving (How to help someone grieving) Emma’s blog post: https://helpfulcoach.co.uk/insights/what-do-you-know-about-the-stages-of-grief/ (What do you know about The Stages of Grief?)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
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Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
If you’re about to start a new HR leadership role, your first 100 days are a crucial (but overwhelming) time. It can be hard to know where to start and how to make the best impression. But don’t worry, this episode of HR Coffee Time is here to help.
Career coach Fay Wallis is joined by Leadership Advisor and Author Niamh O’Keefe, to offer you advice on how to start and create a successful plan for your first 100 days, ensuring you make an impact and succeed in your new role.
Key Points From This Episode
[0:03] This episode is the final in a series of episodes about succeeding as a new HR leader. The other episodes are: Episode 23: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/23/ (Setting yourself up for success in your new HR leadership role ) Episode 26: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/26/ (How to be strategic in your new HR leadership role) Episode 29: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/29/ (Making a success of your promotion to a leadership role)
[01:49] Introduction to Niamh O’Keefe - https://www.amazon.co.uk/Your-First-100-Days-Financial/dp/1292274255/ref=sr_1_1?crid=NR1AG50UQAYJ&keywords=niamh+o%27keefe&qid=1654093827&sprefix=niamh+o+keefe%2Caps%2C119&sr=8-1 ('Your First 100 Days: Make maximum impact in your new role')
[03:46] Niamh shares tips on how to navigate ‘first 100-days plan’ questions in an interview.
[05:55] How to start your ‘first 100-days plan’.
[08:55] What it means to be a business achiever.
[12:04] How to be strategic with your ‘first 100-days plan’.
[15:21] How to stick to your ‘first 100-days plan’
[21:07] Niamh’s book recommendation - https://www.amazon.co.uk/Future-Shaper-Leaders-Uncertain-Inspire/dp/1789662184/ref=sr_1_fkmr2_1?crid=1JJ7G43A15EYB&keywords=niamh+o%27keefe+future+shaper&qid=1654100325&sprefix=niamh+o+keefe+future+shaper%2Caps%2C60&sr=8-1-fkmr2 (Future Shaper by Niamh O'Keefe)
[23:31] How to connect with Niamh.
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring HR Group Coaching Programme ) https://www.linkedin.com/in/niamhokeeffeadvisor/ (Connect with Niamh on LinkedIn)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
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Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Have you ever had that horrible feeling that you're a fraud, you're not good enough at your job, that everyone's going to realise you have no idea what you're doing? And this is all happening, even though you aren't being given any negative feedback at all? If any of this resonates with you, you may be experiencing imposter syndrome. The good news is that there are things you can do to help. Listen to this episode of HR Coffee to learn four simple but powerful techniques to banish imposter syndrome.
Key Points From This Episode[01:24] Introduction to Joanna Lott
[02:39] Joanna explains what ‘imposter syndrome’ is
[03:37] What the statistics revealed to Joanna’s live poll
[05:17] The Positive Intelligence Programme
[06:14] PQ reps – ‘ABC: accept, breathe, choose’
[07:29] The different types of PQ reps – Tactile
[07:52] PQ reps live with Joanna
[12:34] The second technique – ‘moving to the sage perspective’
[14:04] Fay refers to episode one: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/1/ (How to feel more confident at work )
[17:00] The third technique – ‘your story’
[19:38] The fourth technique – ‘connecting to your authentic self’
[25:44] Joanna’s book recommendation - https://www.amazon.co.uk/Miracle-Morning-Habits-Transform-highest/dp/1473668948/ref=sr_1_1?crid=3BIS2U311YDCI&keywords=miracle+morning+hal+elrod&qid=1653585388&sprefix=miracle+morning+hal%2Caps%2C111&sr=8-1 (The Miracle Morning: Hal Elrod)
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring HR Group Coaching Programme ) https://www.linkedin.com/in/joannalott/ (Joanna Lott’s LinkedIn profile) https://joannalottcoaching.com/ (The Joanna Lott Coaching website) https://assessment.positiveintelligence.com/saboteur/overview (The Saboteur assessment)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
No matter what size team you're working in, personal user manuals are a simple, free and easy tool that can help teams thrive. Listen to this HR Coffee Time episode, to hear career coach Fay Wallis share what personal user manuals are, why they're a great idea, some typical questions or prompts that you could include in them, and then finally, how to make sure that you're using and rolling them out effectively. Key Points From This Episode[00:22] Celebrating 10,000 downloads
[01:59] The idea behind personal user manuals
[03:43] Different ways of approaching personal user manuals
[04:12] Examples of what you could include in your personal user manuals
[09:07] Fay's experience of learning about personal user manuals
[10:45] More information on Fay’s new group coaching programme – ‘https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring HR)’
[12:39] Self-reflection tools: DISC Assessment (explained in detail in episode 3: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/003/ (Building Relationships with difficult people at work)) & https://quiz.gretchenrubin.com/ (The Four Tendencies Quiz)
[15:13] The Four Tendencies Quiz explained & recommended resources to learn more about it: https://www.amazon.co.uk/Four-Tendencies-Indispensable-Personality-Profiles/dp/1473663709/ref=monarch_sidesheet (The Four Tendencies book) https://gretchenrubin.com/podcast-episode/bonus-episode-four-tendencies-deep-dive/ (The Four Tendencies podcast episode )
[18:19] Tips on using personal user manuals successfully
[20:07] Fay refers to previous episodes: Episode 23: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/23/ (Setting yourself up for success in your new HR leadership role) Episode 26: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/26/ (How to be strategic in your new HR leadership role’)
Useful Links From This Episodehttps://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring HR Group Coaching Programme ) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Further Resources About Personal User ManualsBook: https://www.amazon.co.uk/No-Hard-Feelings-Emotions-Succeed/dp/0241328705/ref=asc_df_0241328705/?tag=googshopuk-21&linkCode=df0&hvadid=310805565966&hvpos=&hvnetw=g&hvrand=14756845957825235121&hvpone=&hvptwo=&hvqmt=&hvdev=c&hvdvcmdl=&hvlocint=&hvlocphy=1007135&hvtargid=pla-612886310769&psc=1&th=1&psc=1 (Liz Fosslien and Mollie West Duffy’s book, “No Hard Feelings: Emotions at Work and How They Help Us Succeed”) Video: https://www.youtube.com/watch?v=MTKj7KpU1eE (Adam Bryant talking about personal user manuals for The New York Times Higher Ed Leaders Forum) Podcast episode: https://open.spotify.com/episode/4ZM4kYUxIN0FHp6f2knRdD (The LEADx Leadership Show with Kevin Kruse: ‘Creating your own leadership user’s manual’) Podcast episode: https://open.spotify.com/episode/3qCd8znS9NMYEaEKACPlI5 (Hanselminutes with Scott Hanselman: ‘Managing remotely with Asana Engineering Manager Kate Reading’) Article: https://www.atlassian.com/team-playbook/plays/my-user-manual (Atlassian’s guide to using user manuals) Template: https://www.manualof.me/ (Manual of me) Template: https://cassierobinson.medium.com/a-user-manual-for-me-d3a851fbc694 (Cassie Robinson’s template)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
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Have you ever had an idea that was shut down at work, even though you passionately believed it was a brilliant Initiative, or you had an idea that you just couldn't get enough buy-in for from all the people you needed to? This episode of HR Coffee Time is here to help as Fay shares the different types of influencing style’s that you could use to become more influential at work.
Key Points From This Episode[00:46] Fay explains more about her group coaching programme: ‘Inspiring HR’
[01:10] Why Fay chose ‘inspiring HR’
[02:19] Fay’s hopes for ‘inspiring HR’
[02:44] When do the group coaching sessions begin?
[04:36] One to one sessions with Fay
[05:07] What is the beta programme?
[05:59] Topics which will be covered over the six-week programme – https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (HR Group Coaching Programme )
[06:24] How to contact Fay for further information
[07:39] Fay shares a story related to a previous colleague with incredible influencing skills
[10:11] Having a fixed mindset - https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/1/ ('How to feel more confident at work')
[12:05] A book recommendation from Fay - https://www.amazon.co.uk/Elements-Influence-Getting-Others-Follow/dp/0814438938/ref=sr_1_1?crid=2KW3DR8OOB303&keywords=elements+of+influence&qid=1652382735&sprefix=elements+of+influence%2Caps%2C73&sr=8-1 (Elements of Influence by Terry Bacon)
[12:44] The first influencing skill – crying
[14:39] The first influencing style – rational
[17:09] The second influencing style – social
[17:50] Building alliances at work
[18:43] The third influencing style – emotional
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/05/Inspiring-HR-Group-Coaching-Programme-Details.pdf (Inspiring HR Group Coaching Programme )
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
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Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Even the most ambitious & focused of us can stumble when it comes to figuring out what we want next for our career and how to go about getting it. So, it isn’t surprising to hear that career development conversations at work can feel a bit tricky. Whether it’s your own career you want to develop, or you want to encourage career conversations to take place at work that truly empower people, you might have found yourself wondering where on earth to start. In this episode of HR Coffee Time, career coach Fay Wallis is joined by the Founder of CareerPoint; Steve McIntosh; who takes a deep dive into a helpful framework for career conversations at work – his 8 value drivers.
Key Points From This Episode[01:00] A recap on https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/25/ ('How to use career conversations to improve retention & engagement')
[02:02] Introduction to Steve McIntosh
[03:14] Introduction to CareerPoint
[05:02] Virtual coaching explained
[05:49] The importance of career development conversations
[11:58] Using the https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/005/ ( 3E model)
[14:51] How using a framework can help when discussing an employee’s performance
[18:01] The ‘eight value drivers’ explained
[19:31] Using workshops to explore the value drivers
[26:12] Focusing on more than one value driver
[29:02] Fay refers to previous episodes about building relationships: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/003/ (Building relationships with difficult people at work) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15/ (How networking can help your career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16/ (How to become more confident about networking) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11 (Networking - three most important networks for your career)
[29:15] Fay refers to previous episodes about leadership: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/26/ (How to be strategic in your new HR leadership role) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/23/ (Setting yourself up for success in your new HR leadership role ) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/29 (Making a success of your promotion to a leadership role)
[29:36] How the business environment creates value for the employee
[33:46] How to think about value drivers
[38:19] Steve’s book recommendation - https://www.amazon.co.uk/Humankind-Hopeful-History-Rutger-Bregman/dp/1408898950/ref=sr_1_1?crid=1YX9KPN503C5M&keywords=human+kind+book+rutger+bregman&qid=1651779052&sprefix=human+kind+by+%2Caps%2C80&sr=8-1 (Humankind: A Hopeful History by Bregman, Rutger)
[39:33] Steve’s book - https://www.amazon.co.uk/Employee-Value-Curve-Resources-companies-ebook/dp/B081VWLSWR (The Employee Value Curve by Steve McIntosh)
[41:31] How to connect with Steve
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/cmlstevemcintosh/ (Connect with Steve on LinkedIn) https://careerpoint.com/ (CareerPoint Website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
As an HR professional, you need to constantly communicate by email for a whole host of reasons, whether that’s to pass work along to a colleague, to get a senior stakeholder on board with an idea, to pass on crucial information to the entire workforce, to get people to take action, or perhaps even to confirm happy or sad news. It can be tricky to figure out how to master the art of effective email communication on your own; with a high risk of your emails being left unread, sent to trash, ignored, or leaving the recipients bored and disinterested.
In this episode of HR Coffee Time communication expert and self-proclaimed ‘word nerd’ and ‘email geek’ Kim Arnold speaks to career coach Fay Wallis to share her tips and techniques to help. By the end of it, you’ll feel confident in knowing how to write work emails that get results.
Key Points From This Episode[02:39] Introduction to Kim Arnold
[04:59] More information about Kim’s book https://www.amazon.co.uk/Email-Attraction-what-want-every/dp/1781335044/ref=sr_1_1?crid=DD97ED9TVUWZ&keywords=kim+arnold&qid=1651171113&s=books&sprefix=kim+arnold%2Cstripbooks%2C67&sr=1-1 ('Email Attraction' )
[05:32] What are the ‘fateful eight’?
[05:47] The first fateful eight example – the info dump
[06:30] The second fateful eight example – the toddler in the sweet shop
[07:57] The third fateful eight example – the workout
[10:59] How to create your opening line when writing an email
[12:41] What are the three W’s?
[14:22] The three W’s – Who
[15:02] The three W’s – What
[15:37] The three W’s – Why
[19:11] Ways to write an email effectively
[22:23] The ‘hamburger technique’ explained
[23:17] The first stage of the technique – your hook (H)
[24:07] The second stage of the technique – explanation (E)
[24:38] The third stage of the technique – call to action (C)
[27:17] How to follow up on an email
[30:21] Kim’s book recommendation – https://www.amazon.co.uk/Can-Change-Your-Mind-Persuasive/dp/0713678496 ('Can I Change Your Mind?' by Lindsay Camp)
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/karnoldcomms/ (Connect with Kim on LinkedIn) https://www.kimarnold.co.uk/ (Kim Arnold's website)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
LinkedIn has some fantastic features that will help you to get your next job. Some of them are really well known, while others are tucked away, or released without any major announcements, so you may not have come across them before. In this episode of HR Coffee Time, career coach & outplacement specialist Fay Wallis shares 3 little-known LinkedIn features which will help you get your next HR job. Why not, sit back and listen to it with a cup of coffee in hand, ready to learn how to make the most of LinkedIn?
Key Points From This Episode[00:56] Statistics about LinkedIn
[02:07] The first feature – LinkedIn URL
[03:31] Fay’s online course –https://brightsky.vipmembervault.com/products/courses/view/1094201 ('Power up your LinkedIn profile')
[05:52] How to edit your URL
[06:26] Fay’s article – https://www.brightskycareercoaching.co.uk/how-to-include-a-link-to-your-linkedin-profile-in-your-cv/cv/ ('How to include a link to your LinkedIn profile in your CV')
[06:47] The second feature – Interview prep
[07:46] Where to find ‘interview prep’ and what to expect
[09:12] How to access useful content with a free LinkedIn account
[10:45] Where to find ‘practice and get feedback’
[12:28] The third feature – LinkedIn advanced search features
[13:49] How to find HR Recruiters
[15:07] How you can search for a specific company
[15:44] The difference between first-degree connections and second-degree connections
[20:32] https://www.linkedin.com/in/faywallis/ (How to connect with Fay)
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://brightsky.vipmembervault.com/products/courses/view/1094201 (Fay’s ‘Power Up Your LinkedIn Profile’ online course) https://www.brightskycareercoaching.co.uk/how-to-include-a-link-to-your-linkedin-profile-in-your-cv/cv/ (Fay’s article: How to include a link to your LinkedIn profile in your CV)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
5 generations (and a 6th coming) are currently working alongside each other in the workplace. They’re all shaped by different experiences and world events and have their own expectations of their careers and their colleagues. In this episode of HR Coffee Time, HR Consultant, Michelle Hartley, talks to Career Coach, Fay Wallis. She explains the key differences between the different generations and how we can make our workplaces as effective and inclusive for them as possible. Key Points From This Episode[00:40] https://www.youtube.com/watch?v=hER0Qp6QJNU (The video featuring Simon Sinek talking about millennials in the workplace) [01:35] Introduction to Michelle Hartley and the work she does with Barrow & Parker HR [04:28] The first generation – The Silent Traditionalists (born around 1928) [04:49] The second generation – The Baby Boomers (born after 1946) [05:11] The third generation – Gen X (born around 1965) [05:28] The fourth generation – The Millennials (born in 1981) [05:43] The fifth generation – Gen Z (born after 1997) [07:01] Possible tensions between the generations [07:33] Perennials – people who don’t fit into a generational stereotype [08:10] Different communication and feedback needs across the generations [09:07] Working styles across the generations [09:57] Different motivations and priorities across the generations [11:17] How to ‘mind the generational gaps’ – working in an inclusive way [14:00] Cross-generational mentoring [16:29] The importance of context when planning to foster inclusivity for a multi-generational workforce [16:37] Fay’s experience as a teacher, early on in her working life [19:37] The danger of ‘boxing people in’ through applying generational labels
[20:07] Quick introduction to personal user manuals and team user manuals [22:38] Michelle’s book recommendation – https://www.amazon.co.uk/Conscious-Effect-Lessons-Organisational-Wellbeing/dp/1912555077/ref=sr_1_1?crid=LSZ89EV2L6QY&keywords=the+conscious+effect&qid=1650009156&sprefix=the+conscious+effect%2Caps%2C75&sr=8-1 (‘The Conscious Effect: 50 Lessons for Better Organizational Wellbeing’ by Natasha Wallace) [23:34] https://www.linkedin.com/in/michellehartleyfcipd/ (The best way to get in touch with Michelle is on LinkedIn)
Useful Links From This Episodehttps://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/michellehartleyfcipd/ (Connect with Michelle on LinkedIn)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Have you recently been promoted within your organisation? Are you wondering how you can excel and face the changes your new leadership role brings?
This episode of HR Coffee Time is here to help, providing you with key tips on promotion pitfulls to avoid and strategies to succeed in your new HR leadership role.
Key Points From This Episode
[00:43] A recap of episode one – (https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/23/ (Setting yourself up for success in your new HR leadership role ))
[01:23] A recap of episode two https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/26/ ((How to be strategic in your new HR leadership role))
[02:22] Introduction to Jacqui Jagger
[03:32] What are the common promotion pitfulls?
[04:06] The first promotion pitfull – ‘the trap of doing more rather than doing different’
[06:47] The second promotion pitfull – ‘being over ambitious about what can be achieved’
[10:22] The third promotion pitfull – ‘being promoted over peers’
[14:37] The fourth promotion pitfull – ‘the identity gap’
[16:10] Mistakes that are often made
[16:47] How to focus on yourself and your strengths
[18:11] Signals that are often used
[21:30] Creating a 90-day plan
[22:00] The first step to creating your plan
[23:50] The second step to creating your plan
[25:48] What is the ‘HR strategy shaping interview template’?
[27:20] The ‘emotional intelligence framework’
[29:02] The two aspects of emotional intelligence – ‘empathy and decision making’
[31:16] Jacqui explains the emotional intelligence tool she uses – created by MHS
[32:51] Ways to be mindful when supporting internal promotions
[33:13] How to support and develop before a promotion
[36:31] Jacqui’s book recommendation – ‘Think Again: The power of knowing what you don’t know by Adam Grant’
[38:52] More information on ‘the practical leadership academy’
[39:56] Ways to connect with Jacqui
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/jacqui-jagger/ (Connect with Jacqui on LinkedIn) https://beyondboundariescoaching.activehosted.com/f/7 (The Practical Leadership Academy ) https://www.amazon.co.uk/Think-Again-Power-Knowing-What/dp/B08PL39K8X/ref=sr_1_1?crid=J9JZ5GYCDPQK&keywords=think+again+adam+grant&qid=1648675478&s=books&sprefix=think+again+%2Cstripbooks%2C71&sr=1-1 (Think Again: The Power of Knowing What You Don't Know: Adam Grant)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Whether you’re thinking of getting ready for retirement yourself, or you’d like to support colleagues with this key life and career transition, this episode of HR Coffee Time is here to help.
Key Points From This Episode
[00:36] Introduction to Sue Gouldman
[02:17] Sue’s advice on retirement
[03:01] The common challenges of retirement – lack of structure and routine
[03:37] The common challenges of retirement – staying motivated
[04:18] The common challenges of retirement – loss of identity
[05:30] The common challenges of retirement – finding purpose and fulfilment
[07:50] Taking action to prepare for a happy and smooth retirement
[09:25] Protecting your free time
[12:01] Ways to stay motivated in your retirement
[13:05] How creating a small network can help you
[15:50] How to set up a successful retirement within the workplace
[18:17] Ways in which a coach can help you plan for retirement – prepare for change
[18:47] Ways in which a coach can help you plan for retirement – creating new goals
[20:23] How a CV can be beneficial
[22:59] Sue’s first book recommendation – ‘The good retiring guide 2022’ by Jonquil Lowe
[23:53] Sue’s second book recommendation – ‘101 ways to enjoy retirement’ by Ravina Chandra’
[28:11] How to connect with Sue
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.your-career-coach.co.uk/about-us.htm (Sue Gouldman’s website, “Your Career Coach”) https://www.ageuk.org.uk/ (Age UK) https://www.u3a.org.uk/ (u3a (University of the third age)) https://www.amazon.co.uk/Good-Retirement-Guide-2022-Everything/dp/1398603457 (The Good Retirement Guide 2022) https://www.amazon.co.uk/101-Ways-Enjoy-Retirement-Discover/dp/1778002927 (101 Ways to Enjoy Retirement)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
If you’re facing redundancy, or find yourself having to make other people redundant, this episode is here to help. Listen now to hear tips and strategies to help you or the people around you get ‘unstuck’ and move forward successfully.
Key Points From This Episode
[01:47] Introduction with Sarah Archer
[02:19] Redundancy statistics in 2020
[03:40] Introduction to Fay Wallis
[05:33] What is the ‘change curve’?
[07:17] The change curve - stages one & two - shock & denial
[07:48] The change curve - stages three & four - frustration & depression
[08:32] The change curve - stages five & six - experiment & decision
[09:02] The change curve - stage seven - integration
[14:44] How to help with emotional struggles
[15:55] Building a support network
[19:43] A technique to help you feel more positive
[21:30] How organisations can support their people - arranging outplacement support
[22:32] How organisations can support their people - communication
[26:17] Why organisations should invest in outplacement support
[30:46] Fay’s top tips for anyone going through redundancy
[33:07] How to connect with Fay
[33:29] How to connect with Sarah
[33:48] Bright Sky Career Coaching's free & paid solutions to help with redundancy
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/saraharchercareercoach (Connect with Sarah on LinkedIn) https://www.linkedin.com/video/event/urn:li:ugcPost:6909086187576016896/ (LinkedIn Live Video: How to get unstuck post redundancy) Podcast: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/2/ (002 | Handling redundancies (of less than 20 people) with confidence) Article: https://www.brightskycareercoaching.co.uk/understanding-supporting-staff-redundancies/hr-coffee-time/ (Understanding & supporting staff when making redundancies) Article: https://www.brightskycareercoaching.co.uk/alternatives-to-redundancy/hr-coffee-time/ (Alternatives to redundancy – things to consider first) Article: https://www.brightskycareercoaching.co.uk/how-to-help-employees-through-redundancy/hr-coffee-time/ (9 ways to help employees facing redundancy) https://brightsky.vipmembervault.com/products/courses/view/1094201 (Fay’s Power Up Your LinkedIn Profile online course) https://brightsky.vipmembervault.com/products/courses/view/1072378 (Fay’s CV Toolkit (online CV writing course))
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
If you’re nervous or doubting your ability to be strategic in your new HR leadership role, this episode of HR Coffee Time is here to help. It’s the second in a series of episodes focused on supporting you in your new role. In it, career coach Fay Wallis shares her HR Strategy Shaping Interview Template and explains how to use it to build relationships and trust, while gaining key insights into the organisation and its challenges, so that you can create an informed HR strategy that will have an impact. Key Points From This Episode[00:26] This is the second episode focused on supporting you in a new HR leadership role. The first episode was episode 23: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/23/ ("Setting yourself up for success in your new HR leadership role") [01:10] How you can create an HR strategy
[01:38] What does it mean to be strategic?
[03:41] The idea behind the https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/03/HR_Strategy_Shaping_Interview_Template.pdf (HR Strategy Shaping Interview Template)
[05:54] The first P (Products), question one
[06:21] The first P (Products), question two
[06:56] The first P (Products), question three
[09:17] The structure of the template explained
[10:14] The Second P (Performance)
[10:45] The third P (Priorities)
[11:03] The fourth P (Processes)
[11:24] The fifth P (Pressures) and sixth P (Power)
[12:17] How to connect with Fay to provide feedback
[13:40] Fay provides an example of a ‘quick win’
[17:55] How to use the https://www.subscribepage.com/hrplanner2022 (free pdf version) or https://buy.stripe.com/00g5oj89L2Ot0OkcMP (hard-backed version of the HR Planner) to help
[18:38] Looking at key areas of HR influence through the lens of performance
[19:31] Looking at key areas of HR influence through the lens of processes and pressures
[20:03] Looking at key areas of HR influence through the lens of power
[21:31] https://vimeo.com/625620582 (Video showing how to rate and review the podcast on Apple Podcasts)
Useful Links From This Episodehttps://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.brightskycareercoaching.co.uk/wp-content/uploads/2022/03/HR_Strategy_Shaping_Interview_Template.pdf (Download the free editable PDF 'HR Strategy Shaping Interview Template') https://www.subscribepage.com/hrplanner2022 (Download the free PDF version of the HR Planner) https://buy.stripe.com/00g5oj89L2Ot0OkcMP (Buy a hard backed copy of the HR Planner) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/23/ (Episode 23: Setting yourself up for success in your new HR leadership role) https://vimeo.com/625620582 (Video showing how to rate & review the show on Apple Podcasts)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
At the time of recording this episode of HR Coffee Time we’re in the middle of a recruitment crisis – organisations are finding it incredibly hard to fill their vacancies. With stories of ‘The Great Resignation’ and salaries creeping up to tempt people to move from their current role, there has never been a more important time to make sure you have strategies in place to retain the people within your organisation. Career conversations are an underrated, under-used, low cost and simple way of stopping your people from leaving, by giving them the career development they are looking for. They also have a host of other benefits. Learn more about what career conversations are, why they’re such a good idea and how to implement them. Key Points From This Episode[02:03] Introduction to Sarah Archer
[03:04] What is a career conversation
[06:24] Who specifically should be having a career conversation
[08:46] Organisational benefits
[10:34] What the benefits are to the individual
[12:31] How to introduce career conversations to your organisation
[14:30] Tools available to managers to help them hold the career conversation (https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/ (using the 3E model))
[17:35] Ways to introduce career conversations to an organisation
[20:56] Tips for employees on how best to prepare for a good career conversation
[27:11] More information on ‘Create Your Own Career Success’ - Sarah’s free five-day success challenge
[28:29] How to contact Sarah
[29:04] Sarah’s book recommendation, “Playing Big” by Tara Mohr
[29:53] A refresher on Episode Five – “How to progress your HR career (https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/ (using the 3E model))"
Useful Links From This Episodehttps://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.subscribepage.com/hrplanner2022 (Download the free PDF version of the HR Planner) https://buy.stripe.com/00g5oj89L2Ot0OkcMP (Buy a hard backed copy of the HR Planner) https://www.amazon.co.uk/StrengthsFinder-2-0-Upgraded-Discover-Strengths/dp/159562015X/ref=sr_1_1?crid=18MW61ON7LCI8&keywords=clifton+strengths+finder+2.0&qid=1646314585&sprefix=clifton+stren%2Caps%2C97&sr=8-1 (StrengthsFinder 2.0 / CliftonStrengths Assessment) https://www.amazon.co.uk/Career-Anchors-Changing-Careers-Assessment/dp/1118455762/ref=sr_1_1?crid=TMT93MM19DJN&keywords=career+anchors&qid=1646314639&sprefix=career+anchors%2Caps%2C72&sr=8-1 (Career Anchors) https://www.viacharacter.org/account/register (Values in Action (VIA) Character Strengths Survey) https://www.linkedin.com/in/saraharchercareercoach (Connect with Sarah on LinkedIn) https://www.facebook.com/CareerTree1 (CareerTree Coaching on Facebook) https://www.instagram.com/careertree_coaching/ (CareerTree Coaching on Instagram) https://www.careertreecoaching.co.uk/create-your-own-career-success (Sign up to Sarah’s ‘Create Your Own Career Success')
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Understanding and supporting neurodiversity at work is important for many different reasons. Not only can it help you unlock access to talent and skills that are currently missing from your organisation; it can also lead to higher levels of engagement, inclusion and innovation.
In this episode of the HR Coffee Time podcast, Neurodiversity Champion, Speaker & experienced HR professional, Mel Francis, shares her extensive knowledge and insights on the topic.
Key Points From This Episode
[00:35] Introduction to Melanie Francis
[02:17] What is the definition of neurodiversity
[04:45] What is dyslexia
[05:51] Developmental coordination disorder/dyspraxia
[06:39] Developmental language disorder
[06:55] Autistic spectrum disorder
[08:00] Attention deficit hyperactivity disorder
[08:21] Tourette syndrome
[16:42] What to find on DO IT Solutions
[18:43] Neurodiversity in the workplace
[20:12] Taking a look at the statistics in 2021
[23:00] The business case for understanding & supporting neurodiversity - a case law example
[23:52] The business case - useful research including Matthew Syed's book, "Rebel Ideas"
[25:34] Practical strategies to use throughout key stages of the employment lifecycle
[31:37] Becoming a Neurodiversity Champion
[33:00] Melanie's book recommendation, "Neurodiversity at Work" by Professor Amanda Kirby and Theo Smith
[33:42] How to get in touch with Melanie
Useful Links From This Episode
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.subscribepage.com/hrplanner2022 (Download the free PDF version of the HR Planner) https://buy.stripe.com/00g5oj89L2Ot0OkcMP (Buy a hard backed copy of the HR Planner) https://www.linkedin.com/in/melaniefrancis1/ (Connect with Mel on LinkedIn) https://everymindatwork.com/webinar-replay-neuro-inclusive-workplaces/ (Everymind At Work’s webinar featuring Melanie Francis, “How HR can be more neuro-inclusive across the employee lifecycle”)· https://www.gov.uk/access-to-work (Access to Work Scheme) https://doitprofiler.com/about-us/ (Take a further look at DO IT Solutions)
Rate and Review the Podcast
If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify.
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!
Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Starting a new job at any organisation can feel daunting but stepping into an HR leadership role can feel particularly nerve-racking. You care about doing a great job and you know that all eyes will be on you during your first few months, waiting to see how you perform. In this episode of the HR Coffee Time career coach, Fay Wallis shares four tips that will help to set you up for success in your new HR leadership role.
Key Points From This Episode[01:00] There will be more than one episode to help you succeed as a leader in HR
[01:35] In this episode, Fay shares 4 key things to set you up for success in your new HR leadership role
[02:51] Tip 1: put things in place to protect your wellbeing and mental health
[04:09] If you find self-care particularly challenging, https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/10/ (episode 10, ‘Tackling stress & building resilience, with Adele Stickland’) may be helpful for you
[04:26] Tip 2: plan your pre-boarding & onboarding activities
[05:05] Plan your introduction to your team
[08:16] Tip 3: get a sense check about strategic priorities, mission & vision
[09:58] The https://www.shrm.org/resourcesandtools/tools-and-samples/policies/pages/missionstatementhr.aspx (SHRM has some good templates to help with creating a mission & vision)
[12:09] Michael D. Watkins’ STARS framework to help you assess what situation you’re walking into
[14:23] Tip 4: focus on people and products
[16:10] The importance of building relationships across the organisation
[17:48] Other episodes focused on networking and building relationships: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11 (Episode 11: Networking – the three most important networks for your career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15 (Episode 15: How networking can help your career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16/ (Episode 16: How to become more confident about networking) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/21 (Episode 21: The 8 people who will set you up for career success, with Sharon Peake)
Useful Links From This Episodehttps://www.shrm.org/resourcesandtools/tools-and-samples/policies/pages/missionstatementhr.aspx (Mission & vision resources from the SHRM) https://hbr.org/2009/01/picking-the-right-transition-strategy (Michael D. Watkins HBR article, “Picking the right transition strategy”) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/10 (Episode 10: Tackling stress & building resilience, with Adele Stickland) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11 (Episode 11: Networking – the three most important networks for your career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15 (Episode 15: How networking can help your career) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16/ (Episode 16: How to become more confident about networking) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/21 (Episode 21: The 8 people who will set you up for career success, with Sharon Peake)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts or Spotify. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
You’ll have to handle conflict at work on many occasions throughout your HR career. Whether it’s conflict you’re experiencing yourself, or people in the organisation are turning to you for help because there is conflict within their teams. This episode is packed full of tips to help you handle it confidently and effectively. Career Coach Fay Wallis interviews Ginny Radmall from The Ivy Way, who gets to the root of why conflict exists, why it isn’t necessarily a bad thing and how to work through it to find positive outcomes. Key Points From This Episode[02:00] Introduction to Ginny Radmall and The Ivy Way
[04:10] What conflict is and why it exists
[06:02] Why conflict can feel stressful to deal with
[09:25] Mistakes to avoid when handling conflict
[12:00] The importance of listening & using open-ended questions
[17:05] What to do if your technique for handling conflict doesn’t work straight away
[21:48] Finding mutual ground in conflict situations
[23:43] How understanding different personality profiles (using a profiling tool like C.Me) can help
[26:53] Fay explains that episode 3 of the podcast explores how behavioural tool DiSC can help to build relationships at work
[28:21] The difference between observing and evaluating someone else’s behaviour
[32:18] How Covid has impacted on conflict at work
[36:00] Why we shouldn’t avoid dealing with conflict
[36:48] Ginny’s book recommendation – ‘Changing the Conversation’ by Dana Caspersen
[37:46] How to get in touch with Ginny
Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/ginnyradmall/ (Connect with Ginny on LinkedIn) https://theivyway.com/ (The Ivy Way website) https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/003/ (Episode 3 of HR Coffee Time: Building relationships with difficult people at work )
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
In this episode of HR Coffee Time Sharon Peake (CEO of Shape Talent) talks through the 8 people in your network who will set you up for career success. Listen to the episode to find out who these 8 people are and what you can do to identify them and build a relationship with them. This is the last in a series of episodes about networking. The other episodes on this topic are: · https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16/ (Episode 16: How to become more confident about networking) · https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15/ (Episode 15: How networking can help your career) · https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11/ (Episode 11: Networking – the 3 most important networks for your career)
Key Points From This Episode
[01:52] Introduction to Sharon Peake and the work that Shape Talent does
[03:31] How Sharon identified the 8 people you need in your network
[05:31] Why women find it harder to build strong networks for their careers
[07:41] Your operational network – experts and navigators
[08:37] Your network for growth – mentors, challengers & accountability partners
[10:31] Your strategic network – connectors
[14:20] The power of weak ties
[17:18] Your strategic network – sponsors & key bearers
[20:38] How to find a sponsor
[25:39] How to take action to identify and build relationships with the 8 key people
[30:00] Easy-to-implement networking tips
[34:17] Sharon’s book recommendation, “Working Identity” by Herminia Ibarra
Useful Links From This Episode https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/sharonpeake/ (Connect with Sharon on LinkedIn) https://www.shapetalent.com/ (Shape Talent’s website) https://www.shapetalent.com/three-barriers-to-womens-progression-what-organisations-can-do/ (Whitepaper: 3 barriers to women’s progression – what organisations can do) Sharon’s article: https://www.shapetalent.com/the-8-critical-people-you-need-in-your-network-and-how-to-find-them/ (The 8 critical people you need in your network & how to find them)
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://resources.brightskycareercoaching.co.uk/podcastsignup ( )https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Whether you've never done succession planning, or you have it in place but aren't sure it's going as well as it could, this episode is here to help. Jo Taylor from Let's Talk Talent shares her insights into why the traditional 9 box grid method doesn't work and what to use instead. She also has some helpful examples of organisations that are doing succession planning well. Key Points From This Episode [01:57] Introduction to Jo Taylor and her role as Managing Director of Let’s Talk Talent [03:44] The misconceptions of running your own business and the lifestyle it brings you [06:38] Working long hours
[12:10] Taking time for yourself and finding coping mechanisms when you are feeling stressed
[15:11] Unlocking the potential in people using succession planning
[17:50] The nine-box grid and why Jo believes this isn’t the best method for succession planning
[23:13] Using emotional intelligence rather than the nine-box grid to see people’s potential
[24:28] Asking people want they want when it comes to succession planning and the importance of having conversations rather than making assumptions
[27:07] Looking at how you define talent with your organisation by looking at data and how the business will benefit from doing work in succession planning
[29:15] Defining the succession planning process as an organisation
[32:57] Saville Wave explained
[34:39] Tips for getting buy-in from the senior team when looking at new ways to do succession planning
[36:45] Ways to measure the success of implementing new success planning processes
[39:06] The types of businesses that should be considering succession planning
[40:15] Jo’s book recommendation – Everyone Died So I Got a Dog, by Emily Dean
[41:30] How to get in touch with Jo
Useful Links From This Episode https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/jotaylorc4/ (Connect with Jo on LinkedIn) https://letstalktalent.co.uk/ (Let’s Talk Talent website) https://insights.letstalktalent.co.uk/download-your-succession-planning-whitepaper (Let’s Talk Talent’s succession planning whitepaper) https://letstalktalent.co.uk/hr-courses/predictive-succession-planning-whatsapp-course/ (Let’s Talk Talent’s succession planning Whatsapp course)
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
For the last HR Coffee Time of 2021, Fay shares 10 questions for you to reflect on, to help you look back on the year and make a plan to take forward to next year. Looking back is a good way of learning from the past, taking the time to recognise your achievements and key learnings. It can also give you ideas for your next goals and want you want to achieve from the year ahead Key Points From This Episode[00:30] Why it’s a good idea to look back and reflect on the year
[02:19] Becoming the Programme Manager of your own career
[02:52] Considering success and what it means to you
[03:33] The problem with linking success and happiness
[04:37] Sean Achor’s teachings: creating the happiness advantage through positive thinking
[05:00] https://www.brightskycareercoaching.co.uk/the-7-best-ted-talks-for-career-success/career/ (Fay’s blog article about the best TED talks for your career)
[05:21] How to remember everything you’ve done over the past year
[06:17] Question one: what did you achieve?
[07:11] If you lack self-confidence or find it hard to see yourself as having achievements, episode one of the podcast may help, “https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/1/ (How to feel more confident at work)”
[07:11] Question two: what did you do to help others?
[08:13] Question three: what are you proudest of from this year?
[08:40] Question four: what did you do for your wellbeing this year?
[09:35] For more inspiration about wellbeing, episode 10, “https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/10 (Tackling stress and building resilience, with Adele Stickland)” may be useful
[10:10] Question five: what did you learn this year?
[10:38] Question six: which relationships did you develop or build?
[10:56] Useful podcast episodes about building relationships: · Episode 5: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/005 (how to progress your career using the 3E model) · Episode 11: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11/ (the three most important networks for your career) · Episode 15: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15/ (how networking can help your career) · Episode 16: https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/16/ (how to become more confident about networking)
[11:45] Question seven: what are you grateful for?
[13:11] Question eight: what did you find challenging this year?
[13:49] If you find time management challenging, episode 7 may be helpful, “https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/7 (What to do when you don’t have enough hours in the day)”
[14:17] If your challenge is a difficult person at work, episode 3, “https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/003 (Building relationships with difficult people at work)” might be useful
[14:38] Question nine: what key insights do you have from reading through your answers to questions 1 – 8?
[15:15] Question ten: how can these insights influence your goals for next year?
Useful Links From This Episodehttps://www.subscribepage.com/hrplanner2022 (Sign up to receive the free downloadable HR Planner for 2022) https://buy.stripe.com/00g5oj89L2Ot0OkcMP (Buy a hard-backed copy of the 2022 HR Planner) https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple...
If you’re committed to your HR career and want to make a positive impact in the organisation you work in, this episode of HR Coffee Time is here to help. Karen Moran, one of the co-founders of Disruptive HR, shares her views on the future of HR. She explains how to get rid of outdated practices and future-proof your career by changing your approach and building your skills. Key Points From This Episode[01:17] Introduction to Karen Moran, co-founder of Disruptive HR [03:01] Information on the Disruptive HR Club for those working in HR [06:36] The benefits of changing from being process driven to focusing on outcomes [08:15] The parental approach, how creating rules and processes for people to follow stops them from using their own judgement [09:20] Silos of expertise and how these are problem in the way HR teams work
[10:20] How skills gaps in HR teams are why they can lack influence and credibility
[11:50] What skills need to be developed with HR teams to fix these problems
[13:35] How we can help leaders to help themselves and making the experience for our people as good as it can be
[17:01] The tools that can be used to take steps forward for changing the mindset of how HR teams work
[19:20] Creating environments to help change behaviours and build skills.
[25:23] Examples of challenging current HR processes, policies and practices and ensuring they are in place for the right reasons
[32:15] Karen’s book recommendations – HR Disrupted and the HR Change Toolkit by Lucy Adams
Useful Links From This Episodehttps://www.subscribepage.com/hrplanner2022 (Sign up to receive the free downloadable HR Planner for 2022) https://buy.stripe.com/00g5oj89L2Ot0OkcMP (Buy a hard-backed copy of the 2022 HR Planner) https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://disruptivehr.com/ (Disruptive HR website) https://disruptivehr.club/ (The Disruptive HR club)
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
Do you find it hard to set yourself goals, or to stick to them? If this is the case, don’t worry, you’re not alone! It’s something that most people struggle with. In this episode of the HR Coffee Time podcast, career coach Fay Wallis shares her tips for creating meaningful career goals (that you can stick to) for the year ahead. Key Points From This Episode[00:17] The https://www.subscribepage.com/hrplanner2022 (free downloadable HR planner for 2022) has a career goals planning section in it. [00:42] A https://buy.stripe.com/00g5oj89L2Ot0OkcMP (hard-backed version of the HR Planner) is now available to buy [01:45] The 3 main problem with traditional goal setting methods
[05:25] Looking inwards – answering the questions, “What’s important to you when it comes to your career?” and “What do you want to do next to help your career?”
[10:12] Asking for feedback to help inform your career goals
[12:35] Looking outwards – the key topics and areas that HR has influence over
[13:19] Considering the employee lifecycle for career goal ideas
[14:54] Setting goals with the rest of your HR team
[15:44] Don’t set yourself too many goals – starting off with 3 is a good idea
[16:09] You can use the HR Coffee Time podcast as a resource to help you pin down or work towards achieving your career goals
[16:54] Writing down your goals – step by step instructions to help you clarify and achieve them
[23:08] Fay will be running an online masterclass/workshop in January to help you with goal setting
Useful Links From This Episodehttps://www.subscribepage.com/hrplanner2022 (Sign up to receive the free downloadable HR Planner for 2022) https://buy.stripe.com/00g5oj89L2Ot0OkcMP (Buy a hard-backed copy of the 2022 HR Planner) https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
Networking is an incredibly useful way of overcoming whatever career challenge you’re facing. If you feel a bit nervous about networking, or have been avoiding it because it feels uncomfortable, this episode of HR Coffee Time is here to help. In it, Fay shares 9 simple tips to help you become more confident about networking. This is the third episode dedicated to networking. The first two episodes in the series are: episode 11, “https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/11 (Networking – the three most important networks for your career)” and episode 15, “https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/15 (How networking can help your career).” Key Points From This Episode [01:08] https://www.subscribepage.com/hrplanner2022 (Free downloadable HR planner for 2022) [02:30] How to create a positive mindset when it comes to networking [04:18] Remember small talk and the important role it plays in getting to know people [05:39] What to do if you find it hard to think of small talk [06:42] Formal industry events and how to build rapport [09:37] Tips on remembering the details that someone has shared with you [11:38] What to do at networking events if you are nervous [13:07] Thinking about what you can give to others, rather than what you can take [14:16] Organisational Psychologist Adam Grant’s idea of givers, takers and matchers explained [20:43] Nurturing your network and building confidence about networking so you can ask for help when you need it [21:29] How to follow up with someone who has helped you [22:34] Finding ways to stay in touch with people in your network [23:46] Ways to meet or catch up in a virtual world [25:37] Using LinkedIn to change roles or careers and the concept of six degrees of separation
Useful Links From This Episode https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.subscribepage.com/hrplanner2022 (Sign up to receive the free downloadable HR Planner for 2022) https://brightsky.vipmembervault.com/products/courses/view/1094201 (The ‘Power Up Your LinkedIn Profile’ online course)
Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
You’ve probably already heard that networking is good for your career. But perhaps you’re wondering exactly how it can help. In this episode of HR Coffee Time, host Fay Wallis explains three key career challenges that networking can help you with – getting a new role, changing career, or excelling in your current role.
Key Points From This Episode[00:56] This episode focuses on why and how networking can help your career [01:00] Episode 16 will follow on to explain how you can become a confident networker [01:29] Fay has created a free downloadable HR Planner for 2022 that you can download https://www.subscribepage.com/hrplanner2022 (using this link) [05:24] How networking can help you to get a new role [12:26] How networking can help you to change career [14:47] Using an informational interview to learn more about a career path [19:37] How networking can help you to excel in your current role
Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.subscribepage.com/hrplanner2022 (Sign up to receive the free downloadable HR Planner for 2022)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts).
If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
Gender pay gap reporting can feel like a blunt and brutal process for organisations. The data that legally has to be submitted on an annual basis will show if you have a gender pay gap but it doesn’t help explain why you have a pay gap, or what you can do to fix it. Thankfully, financial wellbeing and pay gap analytics expert Melissa Blissett (from Barnett Waddingham) is here to help. In this HR Coffee Time episode, Melissa reminds us why pay gap reporting is so much more than a tick box exercise. She also talks us through how to carry out additional analysis to understand and fix your organisation’s pay gap. If you know people analytics is an important skill to have to help you progress your HR career but it isn’t something you feel confident in, this episode is here to help. It’s the first of several episodes planned to de-mystify data-driven HR practices.
Key Points From This Episode[02:18] A quick overview of gender pay gap reporting [03:20] Introduction to Melissa Blissett, financial wellbeing & pay gap analytics expert from Barnett Waddingham [04:56] What gender pay gap reporting is and why it’s important (regardless of whether you have 250 employees and are required to submit data about it) [06:47] The other pay gaps (aside from gender) that exist including disability, age and ethnicity [07:36] Intersectionality explained [09:57] Why it’s important to go beyond the pay gap mandatory reporting requirements [11:53] The pay gap analytics tool that Melissa has developed at Barnett Waddingham [13:40] Melissa’s suggested DNA approach - Data, Narrative and Action planning. [14:26] How a deeper dive into your pay gap analytics can lead to a far more powerful narrative to share with your organisation and the wider world [17:09] Fay mentions https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/12 (episode 12 of HR Coffee Time), where Sally Dhillon emphasised the importance of having family friendly policies in place to help retain women and consequently reduce your gender pay gap [18:03] Pay gap reporting isn’t an isolated exercise to be marked off at the end of the year; it is deeply impacted by other HR practices [21:04] Fay mentions https://www.brightskycareercoaching.co.uk/hr-coffee-time-podcast/6/ (episode 6 of HR Coffee Time), where Lọ́lá Béjidé talks about the impact socio-economic background can have on talent entering your organisation [24:45] Using a storybook to share stories from within your workplace [25:45] Devolving responsibility for finding solutions to the pay gap to the team(s) where the gap exists [26:47] Why having a gender pay gap isn’t always a bad thing [32:02] How to get in touch with Melissa [32:34] Thttps://www.subscribepage.com/hrplanner2022 (he HR Planner for 2022) that Fay is creating (and that you can download for free)
Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/melissablissett/ (Connect with Melissa on LinkedIn) https://www.barnett-waddingham.co.uk/ (Barnett Waddingham’s website) https://www.subscribepage.com/hrplanner2022 (Sign up to receive the HR Planner 2022 for free)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk.
Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up...
Searching for your next senior role can feel daunting. You know you’re ready to take the next leap in your career, but you’re unsure how to go about it. In this HR Coffee Time podcast the host, Fay Wallis, talks to Craig Elvin from Executive Heads about how to start planning the transition into moving to a senior role using your CV, the importance of LinkedIn and networking and how to make the most out of working with Recruiters and Headhunters. Key Points From This Episode[01:03] Introduction to Craig Elvin, Executive Search Consultant from Executive Heads specialising in placing people at senior levels. [03:04] What is classed as a senior role [04:56] Advice for those in senior roles who want to take the next step up [06:30] How long should someone plan for moving into a senior role [07:55] How to start planning the transition into a senior role [09:21] Tailoring your CV to show your expertise and experience [10:52] The challenges that can be faced when compiling your CV and showing your experience and how to overcome those [13:50] How companies are using the platform to recruit at a senior level [15:40] Tips and advice on optimising your LinkedIn profile to come at the top of search results for senior roles using keywords [18:15] Positioning yourself on LinkedIn by posting content [23:16] Why building a network is important for transitioning to senior-level roles [25:43] Utilising the hidden job market and why not to just focus on applying for jobs online [28:33] Thinking about the companies you want to work for and connecting with them [30:11] Working with Recruiters and Headhunters [30:25] Developing the right relationship with your Recruiter [33:53] Craig’s book recommendation – "Legacy" by James Kerr [34:58] How to get in touch with Craig Useful Links From This Episode• Review the HR Coffee Time podcast on Apple Podcasts • Connect with Fay on LinkedIn • The Bright Sky Career Coaching website • Email Craig • Connect with Craig on LinkedIn • Executive Heads Website Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email).
Research shows that women’s careers often stagnate, stall, or stop after taking a career break to have a baby. Putting the right support in place helps smooth this transition and retain (or gain) valuable talent. It can even reduce your organisation’s gender pay gap by enabling women to build the confidence, skills and opportunities to move into, or remain in senior leadership roles. In this episode of the HR Coffee Time podcast, host Fay Wallis, speaks to guest, Sally Dhillon from Career Mums. Sally covers the barriers people face when returning after a break, what good support looks like and how returnships are being used to plug skills gaps and support those who want to reignite their careers after taking a break. Key Points From This Episode[01:35] Introduction to Sally Dhillon [02:39] The work Career Mums does to support women with their careers [05:49] Barriers that prevent people from returning to work after a break [06:56] The impact of childcare costs on career progression and returning to work [08:02] The barriers of health issues and the pandemic in returning to work [09:34] What putting support in place for those returning to work can look like [11:27] Maternity coaching explained [15:03] Supporting those returning to work post-pandemic with working from home and flexible working [17:07] The consequences of not getting it right in supporting women returning to work [19:00] Addressing the gender pay inequalities [20:27] Returnship programmes – what they are and how they work [23:02] Using returnship programmes within organisations [24:18] Successes using returnships [25:52] Example from companies that are doing well with supporting those returning to work [28:24] Tips for those who have had an extended break from work in finding their next role or transitioning back to the company that they worked for [32:02] Formal and informal support networks for returning to work [34:02] Sally’s book recommendation Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) Connect with Sally via email http://www.career-mums.co.uk/ (Career Mums website) http://www.cmtalent.co.uk/ (CM Talent website) https://www.linkedin.com/in/sallydhillon/ (Connect with Sally on LinkedIn) https://www.facebook.com/CareermumsUK (Connect with Career Mums on Facebook) https://www.instagram.com/careermumsuk/ (Follow Career Mums on Instagram) https://twitter.com/career_mums (Follow Career Mums on Twitter) https://www.facebook.com/groups/careermumsclubgroup (Career Mums Club Free Facebook Group)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
Whether you love networking or hate the idea of it, there’s no getting away from the fact that it can hugely influence your career success. This is the first in a series of episodes about networking for the HR Coffee Time podcast. In it, host Fay Wallis talks through the three most important networks for your career; explaining what they are, how to assess the strength of your relationships with them and how to create a plan to improve them. Key Points From This Episode[01:32] Networking will be covered over a series of episodes because it is such a large topic [02:04] Networking makes some people feel uncomfortable. Research by Francesca Gino, Maryam Kouchaki & Tiziana Casciaro revealed it makes some people feel physically dirty [02:34] Fay wants to convince you that networking is something to be embraced & enjoyed [03:24] Networking is about building relationships [03:45] The first of the three most important networks for your career is your personal network [04:52] Your friends and family will probably have helped you with your career at some point [06:30] Thinking about why networking is useful and what else ‘networking’ means [07:22] Networking is a way of helping and supporting each other [07:55] Career karma – what goes around comes around [09:14] Adam Grant’s research into givers, takers and matchers [13:16] Approaching networking with a giver’s mindset [14:25] The second important network for your career – your external professional network [16:01] Building your external professional network by going to events, joining memberships and groups [21:00] Networking on LinkedIn will be covered in a future episode [25:00] The second important network for your career – your internal network [28:40] A https://www.brightskycareercoaching.co.uk/disc-team-building-workshop/ (DiSC team building workshop) is one way Fay can help your team to build relationships and work effectively together [29:48] A simple exercise to help you get started with assessing and building your three networks Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://hbr.org/2016/05/learn-to-love-networking (“Learn to love networking” by Francesca Gino, Maryam Kouchaki and Tiziana Casciaro) https://www.ted.com/talks/adam_grant_are_you_a_giver_or_a_taker?language=en (Adam Grant’s TED talk about givers, takers and matchers) https://www.cipd.co.uk/learn/branches (The CIPD’s local branch finder (to find out about local events)) https://disruptivehr.club/ (Disruptive HR Club) https://hrindependents.co.uk/ (The HR Independents) https://hrinnercircle.co.uk/ (Daniel Barnett’s HR Inner Circle) https://www.facebook.com/groups/thehrninjas (The HR Ninjas Facebook group) https://www.managers.org.uk/ (The Chartered Management Institute) https://www.hrheads.co.uk/blog/hr-mentoring-programme/ (HR Heads’ mentoring programme) https://letstalktalent.co.uk/lets-talk-talent-mentoring-cohort-4/ (Let’s Talk Talent’s mentoring scheme)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
If you'd like to tackle your stress levels and build up your resilience, or you want to find ways to help the people in your organisation with both these things - this episode of the HR Coffee Time podcast is here to help. Host, Fay Wallis interviews Resilience Workplace Trainer and Coach, Adele Stickland for key tips and insights about stress, resilience and wellbeing. Key Points From This Episode[01:34] Introduction to Adele [03:53] Adele's definition of resilience [06:21] The relationship between resilience and stress [09:43] The link between resilience and emotional intelligence [10:14] Adele's personal experience of burnout [12:06] Routines create a sense of psychological safety [14:56] The benefits of creating a 'pretend' commute [15:30] Presenteeism and burnout [16:29] Finding the skills to separate ourselves from chronic stress [16:55] We already know what we should be doing to look after ourselves [17:45] Dissonance explained [18:49] Research about deferred gratitude (the marshmallow experiment) [19:52] Why coaching is more powerful than giving advice [21:29] Tips for HR professionals to help build personal resilience [27:35] Adele's book recommendation, "The How of Happiness: A Practical Guide to Getting The Life You Want" by Sonja Lyubomirsky Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/adelestickland/ (Connect with Adele on LinkedIn) https://adelestickland.com/ (Adele's website)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
Do you feel confident in the mental health support you have put in place at work? Or are you worried it might not be as effective as you'd like it to be? Are you feeling the strain of your increased workload and responsibilities as an HR professional since the pandemic struck? Is your own mental health suffering but you're ploughing on and hoping things will get better soon? The pandemic has ramped up concerns about mental health, with lockdowns, government advice and rules that change constantly, periods of homeschooling, job uncertainty, social distancing the petrol crisis and panic-buying in supermarkets all being examples of the extra stress we've all been exposed to. In fact, "Mental health related absence is the most common cause of long-term sickness absence in UK workplaces" https://www.cipd.co.uk/knowledge/culture/well-being/supporting-mental-health-workplace-return#gref (CIPD, 2021) This episode of the HR Coffee Time podcast is here to help; with expert advice, tips and knowledge about mental health strategies that work, shared by Danielle Bridge, CEO of ABC Life Support. Key Points From This Episode[01:30] https://resources.brightskycareercoaching.co.uk/linkedin (Free access to the Power Up Your LinkedIn Profile online course) [02:51] Introduction to Danielle Bridge from ABC Life Support [05:17] HR professionals are at risk of burnout [06:02] Health and safety law says to look after the health and wellbeing of your staff [07:04] Since the pandemic, there is greater awareness of the importance of supporting mental health [07:29] There is confusion about what mental health is [08:29] What does supporting mental welfare and mental wellbeing of staff look like? [09:05] Why EAPs (Employee Assistance Programs) may have a low take-up rate, despite providing an excellent service [09:52] How to increase awareness and take-up of the services offered by your organisation's EAP [10:43] What Mental Health First Aid is [15:22] The reasons that Fay became a Mental Health First Aider [19:55] The risk of suicide when making redundancies [21:13] There is a wealth of information and resources for mental health support that we can signpost people to [22:03] Using user testimonies to increase take-up of EAP services [23:18] Implementing a suicide disclosure process [24:36] How Mental Health First Aiders can help when someone is in a difficult place [26:57] What to do after training people in the organisation as Mental Health First Aiders [28:48] The importance of having a structure and plan underpinning training people in Mental Health First Aid [29:50] Identifying what your end goals are for introducing Mental Health First Aiders at work [30:53] Deciding on who should receive Mental Health First Aider training [33:23] An example of a company planning for strong mental health support effectively [34:52] Using Employee Representation Groups to help plan your mental health support strategy [38:26] The importance of consulting your employee community [40:38] Creating your own mental health toolbox to support your personal mental health [42:00] Recognising the signs that your mental health is under strain [44:13] Danielle's book recommendation; "The Daily Stoic - 366 meditations on wisdom, perseverance, and the art of living" by Ryan Holiday, Stephen Hanselman et al. Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://resources.brightskycareercoaching.co.uk/linkedin (Free access to the Power Up Your LinkedIn Profile course) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/daniellebridge/ (Connect with Danielle on LinkedIn) https://www.abclifesupport.co.uk/ (ABC Life Support's website) https://twitter.com/abclifesupport (ABC Life Support on Twitter)...
Apprenticeships are a fantastic way of attracting, developing and retaining people in your organisation. With HR apprenticeships now available for entry-level up to senior-level HR roles, they're also something you may want to consider for yourself or members of your team. Join Jo Mortimer from Ocean Aspire for this episode of the HR Coffee Time podcast, where she is interviewed by Fay and shares everything you need to know about apprenticeships. Key Points From This Episode[01:14] https://resources.brightskycareercoaching.co.uk/linkedin (Free access to the Power Up Your LinkedIn Profile online course) [06:01] Introduction to Jo Mortimer from Ocean Aspire [10:32] The Richard Review enabled higher apprenticeships [12:16] The best route to becoming an apprentice [14:10] There is a search engine on the apprenticeship.gov.uk website called, 'find an apprentice' [14:45] Apprenticeships can help businesses recover following the pandemic. [16:25] Deciding on whether apprenticeships would be right for your organisation. [17:11] Whether to run the apprenticeship yourself, or use a training provider [20:57] The different apprenticeship levels explained [24:41] How apprenticeships have changed [27:45] Apprenticeship processes are different for different countries in the UK [29:57] The apprenticeship levy and funding options [38:22] How Jo can help you with apprenticeships for your organisation [42:37] Jo's book recommendation: "The Little Book of Lykke" by Meik Wiking Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://resources.brightskycareercoaching.co.uk/linkedin (Free access to the Power Up Your LinkedIn Profile course) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.linkedin.com/in/jo-mortimer/ (Connect with Jo on LinkedIn) https://www.oceanaspire.co.uk/ (Ocean Aspire's website) https://www.facebook.com/oceanaspire (Ocean Aspire's Facebook page) Apprenticeships.gov.uk website
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
If you're swamped with work, there just aren't enough hours in the day to get everything done you and can't see a way of ever getting on top of your workload, this episode of the HR Coffee Time podcast is here to help. In it, Fay shares the 4 main blocks she sees her coaching clients come up against and shares techniques, tips and coaching questions to help you overcome them. Key Points From This Episode[01:25] Why you might be feeling overwhelmed by work. [03:26] The four common stumbling blocks when it comes to managing our time and work. [03:52] The first blocker - people-pleasing. [05:10] Strategies for pushing back when being given too much work. [07:55] Figuring out what is important to you in life. [10:38] Example of how saying 'yes' to something means saying 'no' to something else. [11:35] The second blocker - being overly ambitious with your time. [14:38] Using your calendar to schedule your time. [18:11] Cutting down the length of meetings and/or the number of meetings you go to. [20:22] Sharing https://beyondboundariescoaching.co.uk/ (Jacqui Jagger's) tip of using a 'to don't' list. [25:01] The third blocker - needing accountability. [28:40] Using https://www.focusmate.com/dashboard (Focusmate) to help you with accountability. [33:00] The fourth blocker - not being able to let go. [37:14] Putting things in place to improve the culture and workload of everyone in the organisation. Useful Links From This Episodehttps://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.focusmate.com/dashboard (Focusmate)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
The graduates, apprentices and early-career talent are the future leaders of your organisation. Learn how to put the right support in place for them to flourish and grow, with this episode of the HR Coffee Time podcast. Early Careers Strategist Lọ́lá Béjidé explains why it's so important to nurture the people in your organisation who are at the beginning of their careers. She reminds us of how daunting joining the workplace can be and what some of the many challenges are you have to overcome when starting a career. Key Points From This Episode[03:12] Introduction to Lọ́lá and her business, Soluman Consultancy. [09:20] Why it's important to invest time and resources in your early-career talent. [11:08] Why a holistic approach is key. [15:00] The Kickstarter scheme. [17:38] Equitable opportunities for progress - what this means and why it's important to consider this. [20:22] Key areas to focus on and think about. [20:28] Engaging your entry talent and creating safe spaces for them. [23:58] Explaining to entry talent how to use email effectively. [30:08] Checking your expectations are realistic - assessing and supporting. [33:53] The role of managers. [34:47] The role of HR. [40:41] Cultivating the right culture. [43:00] Lọ́lá's services explained. [48:08] Lọ́lá's book recommendation. Useful Links from This EpisodeBhttps://www.brightskycareercoaching.co.uk/ (right Sky Career Coachings' website)
https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.linkedin.com/in/lola-bejide/ (Connect with Lọ́lá on LinkedIn) https://solumanconsultancy.com/ (Soluman Consultancy's website) https://www.instagram.com/solumanconsultancy/ (Soluman Consultancy on Instagram) Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One!Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
If you're feeling frustrated you aren't progressing your career, or you're bored in your role and don't know what to do about it, this episode of the HR Coffee Time podcast is here to help. Fay talks through the 3E model - something that can be really helpful at giving you ideas about how to take control of your career and achieve the progress and career success that you're looking for. Key Points From This Episode[04:03] The first 'E' from the 3E model - Experience. [05:57] How to ask your manager for more experience. [06:50] Setting yourself a stretch assignment. [07:57] Volunteering to help projects in other departments. [08:27] Volunteering outside of work to gain experience. [11:01] The second 'E' from the 3E model - Exposure to other people. [12:24] Mentoring opportunities. [14:38] Online networking opportunities - the HR Ninjas. [15:43] Online networking opportunities - LinkedIn. [16:31] Job shadowing / grown-up work experience. [21:43] https://resources.brightskycareercoaching.co.uk/podcastsignup (Subscribe to HR Coffee Time emails) to receive information about the free LinkedIn course. [22:03] The third 'E' from the 3E model - Education. [24:14] Local CIPD branch events. [25:09] HR events provided by HR Recruiters and local law firms. [25:33] HR membership groups & HR clubs Useful Links From This Episodehttps://www.cipd.co.uk/learn/volunteer/mentoring/member-to-member (CIPD mentoring scheme) https://www.hrheads.co.uk/blog/hr-mentoring-programme/ (HR Heads mentoring programme) https://letstalktalent.co.uk/blog/future-hr-leaders-mentoring-programme/ (Let's Talk Talent future HR leaders mentoring programme) https://www.managers.org.uk/community/management-mentoring/ (CMI management mentoring) https://www.facebook.com/groups/thehrninjas (The HR Ninjas Facebook group) https://www.cipd.co.uk/learn/branches#gref (Find your local CIPD branch) https://hrinnercircle.co.uk/ (The HR Inner Circle) https://disruptivehr.club/ (The Disruptive HR Club) https://hrindependents.co.uk/about-us/ (HRi (HR Independents)) https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Review the HR Coffee Time podcast on Apple Podcasts) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn) https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website)
Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on https://podcasts.apple.com/gb/podcast/hr-coffee-time/id1578214208 (Apple Podcasts). If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources byhttps://www.subscribepage.com/hrcoffeetime ( signing up to receive the free weekly HR Coffee Time email).
Finding a great Recruiter can be the key to getting your next HR role. But how do you find one, when there are so many horror stories flying around of disinterested, pushy or unhelpful Recruiters? Well, this episode of the HR Coffee Time podcast is here to help. In it, Fay interviews experienced and trusted HR Recruiter Tansel Omer. He shares his key tips and insights on how to find the right Recruiter for you, what to expect from working with them and how to help them help you to find your perfect role. Key Points From This Episode [02:38] Introduction to Tansel [06:21] The problem with HR job titles [07:21] The challenge of being up against a high volume of other job applicants [11:45] Why it's a good idea to register with a Recruiter when looking for a new role [14:32] Why Recruiters are sometimes misunderstood [16:00] The balancing act of building and maintaining relationships with several Recruiters [17:38] The importance of being clear about what you want/what you're looking for [19:42] Why Recruiters don't always post jobs on LinkedIn [21:31] How Recruiters find the right candidates for the vacancies they're trying to fill [22:23] How Recruiters use LinkedIn to fill a role [25:51] Some of the reasons Tansel is able to provide a high-quality Recruitment service [30:04] How often you should be in touch with a Recruiter [33:53] The challenge of interviews - being prepared [36:59] Tansel's top book recommendation Rate and Review the PodcastIf you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive the free weekly HR Coffee Time email.) Useful Linkshttps://www.brightskycareercoaching.co.uk/ (Bright Sky Career Coaching website) https://www.linkedin.com/in/faywallis (Connect with Fay on LinkedIn) https://thetalentplace.co.uk/ (The Talent Place's website) https://www.linkedin.com/in/tanselomer/ (Connect with Tansel on LinkedIn)
Do you have a person at work who is difficult to get along with, or difficult to work with? It could be anyone - your boss, a colleague, someone who reports into you, or someone on another team who you have to interact with on a regular basis. Perhaps you're hoping that they'll just leave the organisation, so you don't have to deal with them anymore? Whoever it is you're finding difficult - don't worry; this episode of the HR Coffee Time podcast is here to help. In it, Fay talks through how to understand yourself and the difficult person better, so that you can come up with new ways of working with them. She explains the different behavioural styles we all have using a model called DiSC. By the end of the episode, you'll have figured out which behavioural style both you and the difficult person has and feel ready to try new ways of building a relationship with them. Key Points From This Episode [01:00] Some of the reasons you may be finding a person at work difficult. [02:39] An example of the first person Fay found difficult. [04:56] Different tools that can help you to handle difficult people. [05:30] Examples of different behavioural styles profiling instruments. [08:25] The D style explained. [09:16] The behaviour from a D style you may be finding difficult. [10:26] Tips for working effectively with someone who has a D style. [11:27] The i style explained. [13:15] Tips for working effectively with someone who has an i style. [13:55] The S style explained. [16:14] Tips for working effectively with someone who has an S style. [17:42] The C style explained. [19:30] Tips for working effectively with someone who has a C style. [21:48] Examples of coaching clients who found DiSC useful. [25:00] Book recommendation for learning more about DiSC - "Surrounded by Idiots" by Thomas Erikson. Rate and Review the Podcast If you found this episode of HR Coffee Time helpful, please do rate and review it on Apple Podcasts. If you're kind enough to leave a review, please do let Fay know so she can say thank you. You can always reach her at: fay@brightskycareercoaching.co.uk. Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive my free weekly HR Coffee Time email). Useful Links https://www.brightskycareercoaching.co.uk/ (Bright Sky Career Coaching website) https://www.linkedin.com/in/faywallis (Connect with Fay on Linkedin)
Do you ever wish you had an employment lawyer sitting next to you, who you could turn to with any questions? Well - today you have one! In this episode, Fay speaks to employment lawyer, Julie Jones who answers the top 10 questions she is asked by HR teams about getting redundancies right (where fewer than 20 people are losing their roles). She shares her advice and 'must know' information for anyone faced with arranging redundancies. And even if you don't have any redundancies looming immediately, it's well worth listening to the episode to store away her tips for the future. Key Points From This Episode [00:06] How to make handling redundancies feel easier from an emotional perspective. [00:08] What to do if more people put themselves forward for voluntary redundancy when you have more volunteers than needed, without upsetting anyone. [00:11] Why team building activities are a good idea for the employees who 'survive' the redundancy process. [00:13] Can you have a selection pool of one when making redundancies? [00:13] The five fair reasons for making redundancies. [00:17] Helpful ideas to protect the organisation from losing in an employment tribunal. [00:18] How to determine a criteria for selection. [00:23] Answering the question, "Can employers avoid making redundancies if their employees are on zero hours contracts?" [00:26] Dealing with individual consultation for someone who is on maternity leave. [00:28] Rehiring for the same role (but at a later date). [00:31] Rules around 'bumping'. [00:35] Important timings to be aware of when an employee is trialling a new/alternative role. [00:39] Redundancy payment requirements when ending a fixed term contract. [00:43] Julie's top book recommendation Rate & Review the Podcast If you found this episode of HR Coffee Time helpful, I'd be hugely grateful if you would consider rating and reviewing the show on Apple Podcasts, as this helps encourage Apple to show the podcast to more people. If you are kind enough to give me a review, please do let me know, so that I can say 'thank you'. You can always reach me at: fay@brightskycareercoaching.co.uk Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive my free weekly HR Coffee Time email). Useful Links https://www.brightskycareercoaching.co.uk/ (Bright Sky Career Coaching website) https://www.linkedin.com/in/faywallis (Connect with Fay on Linkedin) https://www.linkedin.com/in/juliejones2/ (Connect with Julie Jones on LinkedIn) http://www.starford.co.uk/ (Starford Legal HR’s website) Julie's book recommendation: https://www.amazon.co.uk/Alchemy-Surprising-Power-Ideas-Sense/dp/0753556529/ref=tmm_pap_swatch_0?_encoding=UTF8&qid=1627718272&sr=8-2-spons ("Alchemy - the surprising power of ideas that don't make sense" by Rory Sutherland)
Other Bright Sky resources to help with redundancies: https://www.brightskycareercoaching.co.uk/hr-coffee-time/how-to-help-employees-through-redundancy/ (9 ways to help employees facing redundancy) https://www.brightskycareercoaching.co.uk/hr-coffee-time/alternatives-to-redundancy/ (Alternatives to redundancy - things to consider first) https://www.brightskycareercoaching.co.uk/hr-coffee-time/redundancy-support-through-occupational-charities/ (How occupational charities could help during difficult times) https://www.brightskycareercoaching.co.uk/hr-coffee-time/understanding-supporting-staff-redundancies/ (Understanding and supporting staff when making redundancies)
Do you ever wish you felt more confident at work? We could all do with a bit of a confidence boost from time to time. Maybe you have a constant underlying feeling that you lack confidence, or perhaps you wish you could be more confident about one thing in particular (e.g. speaking up in meetings, delivering presentations, handling a tricky colleague). Whatever your confidence gremlins are; this episode of the HR Coffee Time podcast is here to help. Key Points From This Episode [02:55] Are you putting yourself under too much pressure, or not taking action because you're worried you'll fail? Learn how moving from a fixed mindset to a growth mindset can help. [06:30] Learn how to figure out your strengths (your highly developed skills that energise you when you use them). You might be surprised! Knowing them can help give your confidence a boost. [11:56] Recognise your achievements. It can be too easy to get caught up in constantly moving forwards, trying to achieve your next big goal. Taking the time to stop and acknowledge the progress you've made is a powerful way of helping your confidence. [12:39] Download my free https://resources.brightskycareercoaching.co.uk/tracking-achievements ('Tracking Achievements' worksheet). [15:27] Hold onto positive feedback by setting yourself up with a 'praise folder' that you can turn to for a confidence 'pick me up' when times are tough. [18:02] Learn how to begin tackling one particular area that you don't feel confident about. [22:13] Understand the difference between your comfort zone, your growth zone and panic zone, to help you build up your confidence step-by-step without becoming overwhelmed or stressed out. [27:38] Try out these coaching questions to help you come up with your own plan to tackle your confidence gremlins. [30:43] Real-life examples of personalised confidence-building plans to inspire and reassure you. Rate & Review the Podcast If you found this very first episode of HR Coffee Time helpful, I'd be hugely grateful if you would consider rating and reviewing the show on Apple Podcasts, as this helps encourage Apple to show the podcast to more people. If you are kind enough to give me a review, please do let me know, so that I can say 'thank you'. You can always reach me at: fay@brightskycareercoaching.co.uk Enjoyed This Episode? Don't Miss the Next One! Be notified each time a new episode of HR Coffee Time is released and get access to other free career tips, tools and resources by https://www.subscribepage.com/hrcoffeetime (signing up to receive my free weekly HR Coffee Time email). Useful Links https://www.brightskycareercoaching.co.uk/ (The Bright Sky Career Coaching website) https://www.waterstones.com/book/mindset-updated-edition/dr-carol-dweck/9781472139955 ("Mindset" by Carol Dweck - the book) https://www.ted.com/talks/carol_dweck_the_power_of_believing_that_you_can_improve?language=en ("Mindset" by Carol Dweck - the TED talk) https://www.amazon.co.uk/dp/159562015X/ref=cm_sw_em_r_mt_dp_ETQVA9VMGAWHS3JB3SV3 ("StrengthsFinder 2.0" by Tom Rath - the book) https://resources.brightskycareercoaching.co.uk/tracking-achievements (Free 'Tracking Achievements' Worksheet) https://www.linkedin.com/in/faywallis/ (Connect with Fay on LinkedIn )
Welcome to the trailer for the HR Coffee Time podcast; a weekly show full of tips and ideas to help you have a successful and fulfilling HR career (without working yourself into the ground). Join host and career coach, Fay Wallis, as she explains what to expect from the podcast.