The Break Room: Recent Episodes
Birdeye
The modern customer has more choices than ever — so let’s talk about how marketers can make their multi-location business stand out. In this audio series, we’ll share insights on how to build an online presence across all locations, get connected with customers, and understand the customer journey better than ever — all in 20 minutes or less.
Marketing is essential if you want to reach more customers. You can pump money into paid advertisements to reach them, but you can also reach a large number of them with referral marketing.
In this guide, you will learn how to build a marketing referral program to grow brand awareness and increase conversions. Get ready to harness the power of word-of-mouth marketing.
If you’re a business owner, you need to be on Facebook.
The most popular social media platform in the world is also the internet’s second-largest review site – and a great place to engage with your customers.
Learn how to master Facebook reviews and recommendations to attract more customers with Birdeye’s free audio guide.
Imagine 40,000 index fingers worldwide, clicking on the Google Search bar every second of every day. Those 40,000 searches each second translate into 1.2 trillion searches per year - which means that organic search has become the dominant method for your business to get discovered online. Here's how the best multi-location marketers are making sure that online customer reviews are a key tool for ensuring that their businesses are easily found online.
In this episode, we’ll examine how to optimize your business listings to increase online discoverability and reach more consumers.
This episode we dive into Online Reputation Management, taking a look at why it’s essential for any business, and how you can get started managing your online reputation. We’ve put together ten tips that can help any multi-location business get started.
A huge percentage of the modern customer journey now begins - and very often continues - on Google, making it essential for experience-driven marketers to develop and hone a comprehensive strategy for how to attract, grow and retain customers using Google.
Claiming and optimizing your Google My Business listing is pivotal to this goal and provides a myriad of benefits, and in this episode, we walk you through 8 things you need to know to ensure your GMB listing is better and more effective than your competitors' listings.
Google reviews are one of the first things customers see when they search for your business. In this episode, we’ll discuss everything you need to do on Google to make a great first impression. In just 18 minutes, we’ll break down all the steps you need to take to rank higher in relevant search results and collect and manage Google reviews.