The Fleet Success Show: Recent Episodes
RTA
Welcome to the Fleet Success Show, a podcast dedicated to talking about the fundamentals, standards, and best practices that empower today's fleets to achieve fleet success. Let's get into the show!
Is AI really coming for fleet technicians? Or is it about to make them more valuable than ever?
Recorded live from the Government Fleet Expo (GFX) in Long Beach, California, Marc Canton and Facundo Tassara have an unscripted conversation covering the biggest trends shaping the future of fleet management. From artificial intelligence and robotics to technician shortages, fleet analytics, benchmarking, leadership development, and government fleet collaboration, this episode explores what public fleet leaders should be paying attention to over the next five years.
The discussion goes beyond AI hype to examine how artificial intelligence will transform diagnostics, analytics, and decision-making—not replace experienced fleet professionals. Marc and Facundo also reflect on lessons from GFX, why Florida government fleets consistently rank among the nation's best, how collaboration drives operational excellence, and why future fleet leaders will need stronger business and leadership skills than ever before.
Whether you're a fleet manager, maintenance supervisor, public works leader, or municipal executive, this episode offers practical insights into how technology, data, and leadership are reshaping the fleet industry.
Key Takeaways AI will augment—not simply replace—fleet technicians. The hosts predict AI-powered robotics and intelligent diagnostic systems will eventually handle repetitive maintenance tasks while skilled technicians focus on higher-level problem solving. * Context matters more than data alone. AI can analyze fleet information quickly, but fleet professionals must still provide operational context to make good decisions. * Fleet analytics are evolving. Traditional utilization metrics like miles driven often fail to tell the complete story. Future fleet management will rely on mission-based performance metrics instead of simple mileage. * Leadership skills are becoming essential. As technicians advance into supervisory and management roles, communication, coaching, and strategic thinking become just as important as technical expertise. * Collaboration creates stronger fleets. Government fleets that openly share ideas, purchasing strategies, emergency planning, and operational best practices consistently achieve better results. * AI requires healthy skepticism. The hosts demonstrate how AI tools can occasionally provide incorrect information, reinforcing the importance of validating AI-generated answers. * Fleet managers need better storytelling. Data alone isn't enough—leaders must communicate performance in ways executives and elected officials understand. * Industry relationships accelerate innovation.* Conferences like GFX provide opportunities to exchange ideas that can significantly improve fleet operations and professional growth.
Topics Covered* Artificial Intelligence in fleet maintenance * Will robots replace mechanics? * Government Fleet Expo (GFX) insights * Public fleet leadership * Technician shortages * Fleet benchmarking * Fleet KPIs and analytics * Fleet utilization metrics * Preventive maintenance * Government fleet collaboration * Professional development * Fleet conferences * Data-driven decision making * Fleet management technology * Future of public sector fleets
Who Should Listen?This episode is valuable for:
- Fleet Managers
- Fleet Directors
- Public Works Directors
- Municipal Leaders
- Fleet Maintenance Supervisors
- Shop Managers
- Government Fleet Professionals
- Fleet Consultants
- Operations Leaders
- Anyone interested in AI's impact on maintenance operations
Speaker BiosMarc CantonMarc Canton serves as Vice President of Fleet Success at RTA Fleet and is an award-winning fleet management leader with extensive experience leading public sector fleet operations. He works closely with fleet organizations across North America, helping them improve fleet performance, increase asset availability, strengthen leadership capabilities, and leverage technology to eliminate operational blind spots. Marc regularly speaks at fleet industry conferences and co-hosts The Fleet Success Show, where he shares practical strategies for modern fleet management.
Facundo TassaraFacundo Tassara is a fleet industry leader at RTA Fleet who works directly with fleet organizations to improve operational performance and share best practices across the industry. Through consulting, customer engagement, and industry events, he helps public sector fleets solve operational challenges, adopt emerging technologies, and build stronger maintenance organizations. Facundo frequently co-hosts The Fleet Success Show, bringing practical, experience-based insights to conversations on fleet leadership and innovation.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
What happens when a longtime fleet leader admits they were completely wrong about electric vehicles?
In Episode 239 of The Fleet Success Show, Facundo Tassara sits down with Jen Brown, Facilities and Fleet Section Director for the City of Flagstaff, to discuss one of the biggest mindset shifts happening in public fleet today.
After spending decades believing EVs weren't the future of fleet management, Jen shares why real-world experience changed her perspective—and why keeping an open mind may be one of the most important leadership skills in today's rapidly evolving fleet industry.
The conversation also dives deep into how artificial intelligence is transforming fleet operations. Jen explains how she used AI to tackle an entirely new department with confidence, the framework every fleet professional should use before trusting AI-generated information, and how leaders can leverage AI without sacrificing authenticity or accountability.
Beyond technology, Jen reflects on her leadership journey—from 911 dispatcher and police support services to leading public fleet operations—and shares practical advice on earning trust, building high-performing shop cultures, advocating for technicians, and helping fleet teams feel seen and valued.
Whether you're evaluating EVs, exploring AI, leading technicians, or simply looking to become a stronger fleet leader, this episode delivers practical insights you can apply immediately.
In this episode, you'll learn:* Why Jen Brown completely changed her mind about electric vehicles * How AI is helping fleet leaders solve real operational challenges * The VOCA framework for using AI responsibly in fleet management * Why leadership is about advocating for your technicians—not managing them * How to build trust and improve shop culture * Common mistakes fleet professionals make when adopting AI * Practical ways to communicate fleet value to executive leadership * Why listening may be the most underrated leadership skill in fleet
If you're responsible for public works, municipal fleet management, government fleet operations, fleet maintenance, or shop leadership, this episode is packed with actionable advice to help you lead with greater confidence.
Speaker BiosJen BrownJen Brown is the Facilities and Fleet Section Director for the City of Flagstaff, Arizona, where she oversees municipal fleet operations, facilities, and custodial services. Beginning her public service career as a records clerk before becoming a 911 dispatcher, Jen spent more than two decades with the Flagstaff Police Department before transitioning into fleet leadership.
Known for her people-first leadership style, Jen is passionate about developing strong shop cultures, empowering technicians, embracing innovation, and helping public fleet organizations adopt emerging technologies like artificial intelligence responsibly. She frequently speaks on leadership, women in fleet, and practical AI applications for public sector operations.
Facundo TassaraFacundo Tassara is the host of The Fleet Success Show and Director of Marketing at RTA Fleet. He interviews leading fleet professionals, industry experts, and innovators to uncover practical strategies that help fleet leaders improve operations, develop their teams, and build fleets they're proud to lead. His work focuses on leadership, fleet technology, organizational culture, and advancing the fleet profession.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
What does it take to manage one of the most unique fleet operations in government?
In this episode of the Fleet Success Show, host Marc Canton sits down with Jeffrey Dickman, Equipment Shop Supervisor for the Arizona Department of Corrections, Rehabilitation & Reentry, to discuss the realities of maintaining a prison fleet with the help of inmate mechanics.
Jeff oversees maintenance operations at one of Arizona's correctional facilities, managing everything from patrol trucks and SUVs to heavy equipment, backhoes, graders, bulldozers, and long-haul trucks. Together, Marc and Jeff explore how correctional fleets operate like miniature cities, the challenges of balancing mission-critical vehicle availability with limited budgets, and why fleet managers need better data to justify fleet size, replacement funding, and operational decisions.
The conversation dives into topics every public fleet leader faces—including fleet right-sizing, vehicle replacement strategies, total cost of ownership (TCO), preventative maintenance compliance, technician shortages, chargebacks, budgeting, and using fleet data to build credibility with leadership.
Whether you manage a city, county, state, university, corrections, or utility fleet, this episode offers practical lessons on how data-driven fleet management helps eliminate blind spots, improve vehicle availability, and strengthen leadership conversations.
In this episode, you'll learn:* How prison fleet maintenance programs operate with inmate mechanics * The benefits of vocational training inside correctional facilities * Why fleet right-sizing starts with understanding your organization's mission * The difference between vehicle utilization and mission utilization * How replacement planning reduces maintenance costs and technician demand * Why total cost of ownership matters more than purchase price * How to justify fleet budgets using operational data * The importance of chargebacks and understanding true maintenance costs * Strategies for improving preventative maintenance compliance * How fleet managers can lead from any level of an organization
If you're responsible for fleet operations, asset management, public works, corrections, or government fleet budgeting, this conversation is packed with actionable ideas you can implement immediately.
Speaker BiosMarc CantonMarc Canton is Vice President of Fleet Strategy at RTA Fleet and host of the Fleet Success Show. A former public fleet leader, Marc helps government and enterprise fleets improve fleet availability, reduce operational blind spots, and make data-driven decisions through modern fleet management strategies. With decades of hands-on fleet experience, he regularly speaks on fleet leadership, asset lifecycle management, maintenance operations, replacement planning, budgeting, and performance benchmarking. Marc works with fleet organizations across North America to build safer, more efficient, and more accountable fleet operations.
Jeffrey DickmanJeffrey Dickman is an Equipment Shop Supervisor with the Arizona Department of Corrections, Rehabilitation & Reentry, where he oversees fleet maintenance operations for one of the state's correctional complexes. He manages a diverse fleet that includes patrol vehicles, heavy equipment, utility vehicles, and long-haul trucks while leading a maintenance team consisting of staff technicians and inmate mechanics. Jeffrey is passionate about data-driven fleet management, preventative maintenance, replacement planning, and developing vocational skills that help prepare incarcerated individuals for successful careers after release.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
After more than 40 years in fleet management, Patti Earley has seen just about everything: from managing a statewide fleet consolidation to leading fleet fuel operations for Florida Power & Light (FPL) through hurricane response and emergency operations.
In this episode of The Fleet Success Show, Women in Fleet Series, Patti shares the lessons she's learned throughout her career, why stepping outside your comfort zone can change everything, and what today's fleet professionals can do to become stronger leaders.
Whether you're a fleet manager, maintenance supervisor, public works leader, or someone considering a career in fleet, this conversation is packed with practical leadership advice and real-world experience.
In this episode, we discuss:* Patti's 40+ year journey in fleet management * Managing one of the nation's largest utility fleets * How FPL prepares for hurricane season * Lessons from consolidating a 4,000-vehicle state fleet * Women in fleet leadership and how the industry has evolved * Why networking through NAFA can transform your career * The importance of mentorship and professional development * Public speaking, leadership growth, and building confidence * Winning the NAFA Tom Johnson Award and the 100 Best Fleets Award * Advice for the next generation of fleet professionals
If you're looking to become a more effective fleet leader, this episode offers decades of experience you can immediately apply.
Speaker BiosFacundo Tassara
Facundo Tassara is the host of The Fleet Success Show and a fleet industry leader passionate about helping fleet professionals grow through practical conversations, leadership development, and real-world operational insights. With experience managing public fleets and serving the fleet community through NAFA and industry advocacy, Facundo brings engaging discussions with the people shaping the future of fleet management.
Patti Earley
Patti Earley is the Fleet Fuel Operations Manager at Florida Power & Light and has spent more than 40 years in fleet management. Throughout her career, she has led fleet operations in higher education, state government, and one of the nation's largest electric utilities. A former NAFA President, educator, and recipient of the Tom Johnson Award, Patti is widely respected for her leadership, commitment to advancing the profession, and passion for mentoring the next generation of fleet professionals. She also helped lead FPL's fleet to the #1 ranking in NAFA's 100 Best Fleets Commercial category.
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Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Artificial intelligence is changing fleet management faster than most organizations realize. But can AI—and eventually humanoid robots—actually solve the fleet technician shortage?
In this episode of The Fleet Success Show, host Marc Canton sits down with Jacob Turley, VP of Innovation at RTA Fleet, live from the Government Fleet Expo (GFX), to explore what AI means for public sector and enterprise fleets today, and where it's headed next.
From AI-powered fleet analytics and intelligent workflows to technician productivity, preventive maintenance, data security, procurement challenges, and the future of autonomous robotics, this conversation separates the hype from reality and gives fleet leaders practical guidance on how to prepare.
Whether you manage a city fleet, county fleet, utility, transit agency, school district, or enterprise maintenance operation, you'll walk away with actionable insights on using AI to improve fleet availability, reduce administrative burden, and make more confident, data-driven decisions.
In this episode you'll learn:* How AI can help address the fleet technician shortage * Why AI won't replace fleet managers, but will transform their jobs * What "agentic AI" means for fleet maintenance operations * How AI can automate fleet reporting and data analysis * The role of robotics in the future of vehicle maintenance * AI security, governance, and data privacy considerations for public fleets * How fleet software is evolving with embedded AI capabilities * Best practices for evaluating AI-enabled fleet management software * Tips for navigating procurement and RFPs in today's technology landscape
If you're responsible for fleet maintenance, fleet operations, public works, transit, utilities, or government fleet management, this episode will help you better understand how AI can eliminate operational blind spots, improve technician efficiency, and prepare your organization for what's next.
About Marc CantonMarc Canton is Vice President of Fleet Strategy at RTA Fleet and host of The Fleet Success Show. A nationally recognized fleet management leader, Marc works with public sector and enterprise fleets to improve operational performance, maximize fleet availability, strengthen leadership, and help organizations build fleets they're proud to lead.
About Jacob TurleyJacob Turley is Vice President of Innovation at RTA Fleet, where he leads software engineering and product innovation for Fleet360. With a background spanning technical support, quality assurance, software engineering, and engineering leadership, Jacob focuses on applying emerging technologies—including artificial intelligence—to solve real-world challenges facing fleet professionals. His work centers on building tools that simplify fleet operations, improve decision-making, and help organizations operate more efficiently.
Learn more about RTA Fleet:
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🌐 https://www.fleetconsulting.com
Subscribe for more conversations with industry leaders covering fleet management, technician recruitment, fleet technology, preventive maintenance, public sector operations, and the future of fleet.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Artificial intelligence is changing fleet management faster than almost any technology in recent memory. From answering questions about preventive maintenance compliance to analyzing technician productivity and generating reports in seconds, AI is helping fleet professionals spend less time searching for data and more time making informed decisions.
In Part 2 of this conversation, Josh Turley, CEO of RTA, and Marc Canton, Vice President of Fleet Strategy, explore how AI is reshaping fleet management software and why purpose-built, fleet-specific AI is becoming the next evolution of modern fleet operations. They discuss the limitations of general AI tools like ChatGPT and Claude, the importance of fleet context and secure data access, and how conversational AI is making fleet reporting, maintenance analysis, and operational insights easier than ever.
Whether you're exploring AI for fleet management, looking to improve fleet reporting, or wondering how artificial intelligence can help your maintenance operation, this episode offers practical strategies that fleet leaders can begin using today.
In This Episode, You'll Learn:* Why AI is becoming one of the most valuable tools for fleet managers and fleet management analysts * How AI can simplify preventive maintenance reporting, technician productivity analysis, fuel reporting, and other routine fleet management tasks * Why general AI tools need additional context to provide reliable fleet management recommendations * How combining multiple AI models can improve accuracy and reduce hallucinations * A simple prompting technique that encourages AI to ask clarifying questions before generating reports, presentations, or policies * Practical ways fleet leaders can use AI to save time, improve decision making, and reduce administrative work * How embedded AI within fleet management software can eliminate manual reporting and provide instant operational insights * Why conversational reporting is changing the future of fleet management technology
Whether you're just beginning to explore artificial intelligence or already using AI in your fleet operation, this episode provides practical ideas for improving productivity while helping your organization make faster, more informed decisions.
Speaker BiosJosh Turley — CEO, RTA: The Fleet Success Company
Josh Turley is the CEO of RTA: The Fleet Success Company. His passion is helping people work ON their fleets, rather than IN them. He is a little crazy about company culture and believes it is the most important thing a company can get right if they want to experience clarity, confidence, and peace of mind instead of chaos and stress. That belief is at the core of what drives the work at RTA, which currently helps nearly 700 public fleets succeed. Josh is the co-author of The Fleet Success Playbook, the host of The Fleet Success Show, and a frequent speaker at fleet events nationwide.
Marc Canton — VP of Fleet Strategy, RTA Fleet
Marc Canton brings more than 20 years of experience in university transportation, logistics, and government fleet management and consulting. He currently leads fleet strategy at RTA, where he is building the FMIS of the future. Marc takes a data-driven approach to optimizing fleet operations with a focus on high availability and efficiency, and is committed to advancing the industry through education and collaboration.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
The episode covers the arms race happening between major AI companies, the difference between using AI as a search engine versus a true work partner, and why fleet managers who refuse to engage are putting themselves at real risk. Josh breaks down practical advice for three distinct groups: those who haven't started yet, those who are dabbling, and power users ready to go deeper. He also shares how he personally uses AI to build custom learning curricula, run his company with better context, and collaborate on projects in ways that were impossible even a year ago.
This is a grounded, no-hype conversation about what AI actually looks like in practice for fleet professionals, and what every fleet leader should do about it right now.
Speaker BiosJosh Turley — CEO, RTA: The Fleet Success Company
Josh Turley is the CEO of RTA: The Fleet Success Company. His passion is helping people work ON their fleets, rather than IN them. He is a little crazy about company culture and believes it is the most important thing a company can get right if they want to experience clarity, confidence, and peace of mind instead of chaos and stress. That belief is at the core of what drives the work at RTA, which currently helps nearly 700 public fleets succeed. Josh is the co-author of The Fleet Success Playbook, the host of The Fleet Success Show, and a frequent speaker at fleet events nationwide.
Marc Canton — VP of Fleet Strategy, RTA Fleet
Marc Canton brings more than 20 years of experience in university transportation, logistics, and government fleet management and consulting. He currently leads fleet strategy at RTA, where he is building the FMIS of the future. Marc takes a data-driven approach to optimizing fleet operations with a focus on high availability and efficiency, and is committed to advancing the industry through education and collaboration.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
What does it actually take to deploy new technology in a public fleet before anyone else is doing it? In this episode of the Fleet Success Show, host Facundo Tassara sits down with Al Curtis, Fleet Director for Cobb County, Georgia, one of the most innovative public fleet operations in the country. Al has spent over 22 years at Cobb County building a culture of bold, thoughtful experimentation, from deploying Nissan Leafs in the fire marshal's office in 2016 to launching telematics across 800 county vehicles when most fleets had never heard the term.
Al and Facundo dig into what it really means to be an early adopter in public fleet. They cover how to get buy-in from the top and the shop floor at the same time, why your loudest technician might be your most valuable asset during a rollout, when to pull the plug on a failed deployment (like 50 propane-upfitted police cars), and why chasing startups is often smarter than waiting for the mainstream. They also get into how innovation connects to 100 Best Fleets recognition, how Cobb County is tackling the technician shortage by growing talent in-house, and what fleet managers need to hear about AI-driven tools changing how technicians learn and get certified.
This is a conversation for fleet leaders who want to build something they're proud of, not just manage what exists.
About the Guests:
Facundo Tassara is the host of the Fleet Success Show and a fleet industry veteran with experience spanning government fleet, tech startups, and EV infrastructure. He began his public fleet career in local government before joining Fermata Energy in 2017, where he worked at the forefront of vehicle-to-grid and bidirectional charging technology. Facundo brings a unique perspective to fleet conversations, part practitioner, part innovator, and has been a consistent voice for modernization and bold thinking in public fleet management.
Al Curtis is the Fleet Director for Cobb County Fleet Management in Marietta, Georgia, and one of the most respected names in public fleet innovation. He began his career as a motor sergeant in the U.S. military before moving through the private sector and into public service, where he has spent more than 22 years with Cobb County. Under his leadership, the department has earned 100 Best Fleets recognition and built a reputation for being willing to go where most government fleets won't, testing new technology early, sharing both wins and failures openly, and developing technicians from within the organization.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
What does it actually take to break into a male-dominated industry, get passed over because of excuses, and still rise to manage a fleet of nearly 3,800 assets?
Shae Davies, Fleet Manager for the City of Aurora, Colorado, joins host Facundo Tassara for the debut episode of the Women in Fleet series on the Fleet Success Show. Shae has nearly 30 years in public fleet, starting as an apprentice mechanic with the City of Seattle and working her way into leadership through grit, skill, and a willingness to be the first.
In this episode, Shae and Facundo cover:
- How a fight with her dad led to a 30-year career in the trades
- What it means to be the first woman in the room, and what it costs
- The real story behind managing an aging, underfunded fleet of 3,800 assets
- How she is building an executive-level capital risk narrative to change budget decisions
- Why fleet managers need to stop being a line item and start being a business partner
- The mechanic labor shortage and why wages are going to get very uncomfortable
- Her hot take on language, respect, and how we talk about women in the trades
- QR codes on fleet assets and the untapped opportunity to tell your agency's story
Whether you are a fleet manager, a fleet director, a tradesperson, or someone thinking about entering the industry, this conversation will challenge the way you think about fleet, leadership, and what the next generation of this workforce needs.
Subscribe for more episodes of the Fleet Success Show and the full Women in Fleet series.
Chapters:
0:00 – Intro to Women in Fleet
1:48 – Shae's background and 30 years in fleet
3:19 – The fight with her dad that started it all
5:17 – Getting hired and entering public fleet
6:28 – From mechanic to leadership
10:13 – Being passed over and having to be the first
13:49 – Navigating bias and building resilience
17:30 – Hot take: stop calling women "females"
22:05 – Shae's photo in the US Capitol building
25:37 – Managing 3,800 assets at the City of Aurora
28:52 – Telling the executive story to drive capital investment
32:17 – 230 underutilized vehicles and what the data shows
33:46 – QR codes on fleet assets as community storytelling tools
38:18 – The number one thing impacting fleet today
41:33 – Advice for women thinking about entering fleet
44:38 – Fleet as a business partner, not a department
50:09 – The future of mechanic wages and the labor shortage
55:33 – Closing thoughts and upcoming Women in Fleet guests
Connect with RTA Fleet: https://www.rtafleet.com Learn more about Fleet360: https://www.rtafleet.com/fleet360
WomenInFleet #FleetManagement #FleetSuccessShow #PublicFleet #FleetManager #Trades #WomenInTrades #MunicipalFleet #FleetLeadership
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
What does fleet management look like when your "shop" spans the entire globe?
In this episode of the Fleet Success Show, host Marc Canton sits down with Chief Master Sergeant Adam Walker of the U.S. Air Force at the NAFA Institute and Expo 2026. Adam oversees vehicle management operations across 175 Air Force bases, 100,000 vehicles, and 5,500 military and civilian personnel. His team's mission: keep the vehicles running so the Air Force can fly, fight, and win.
The conversation goes deep on the challenges, the systems, and the leadership principles that hold it all together and what civilian fleet managers can take directly from the military playbook.
In this episode:
- How the Air Force manages 100,000 vehicles across 175 global locations
- Mission Capable Rate, fleet health scoring, and service level agreements: the Air Force way
- Why the Air Force ran MS-DOS fleet software until 2016 and what they learned from the transition
- How AI is being integrated into Air Force vehicle management operations
- The Fleet Gap DoD SkillBridge program and how it can help with your technician shortage
- Succession planning lessons from an organization that turns over entire crews every 18 months
- Tabletop exercises, psychological safety, and building leaders who thrive under pressure
- What civilian fleets get wrong about military fleet operations
If you're a fleet manager, fleet director, or fleet leader who wants to run a tighter, more resilient operation, this episode is for you.
Speaker BiosMarc Canton
Marc Canton is Vice President of Fleet Strategy at RTA Fleet and host of The Fleet Success Show. A recognized fleet industry leader, Marc helps public and enterprise fleets improve performance through data-driven decision-making, operational excellence, and strategic fleet management. Drawing from extensive experience leading fleet organizations and advising fleets across North America, he is passionate about helping fleet professionals solve complex challenges, develop stronger teams, and build fleets they are proud to lead.
Adam Walker
Chief Master Sergeant Adam Walker serves in the United States Air Force as a Major Command Functional Manager for the Vehicle Management community. In his role, he leads workforce development, training, and talent management initiatives supporting approximately 3,500 military and civilian personnel responsible for maintaining nearly 100,000 vehicles across 175 global locations. Beginning his career as a vehicle maintainer, Adam has served in leadership roles spanning maintenance operations, fleet management, and organizational development. He is also a strong advocate for military-to-fleet workforce transition programs, helping retiring and separating service members connect with career opportunities throughout the fleet industry.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Most fleets already have telematics installed.
The problem is, most of the data is wrong, incomplete, or being used the wrong way.
In this episode of the Fleet Success Show, Fleet Hall of Famer Steve Saltzgiver sits down with Lucas Schorer, Founder & CEO of Kestrel Insights, to expose the hidden operational blind spots quietly costing fleets productivity, efficiency, and millions in preventable mistakes.
They break down:
- why most geofencing setups fail
- how inaccurate fleet data creates false decisions
- the real ROI behind telematics
- why “Big Brother” fears are disappearing
- how AI is changing fleet operations
- the $250,000 cargo theft caused by ONE tiny geofence mistake
- why most fleets only use 10% of their technology stack
If you manage fleet operations, logistics, transportation, field services, or telematics systems, this episode will completely change how you think about operational visibility.
Subscribe for more fleet leadership, operations, and transportation insights from the Fleet Success Show.
FleetManagement #Telematics #Logistics #Transportation #FleetTechnology #SupplyChain #FleetSuccess #AI #OperationsManagement
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Government fleets are under more pressure than ever—and most people don’t realize what’s actually happening behind the scenes.
In this episode of the Fleet Success Show, Marc Canton sits down with Nichole Osinski (Executive Editor of Government Fleet) to break down the biggest challenges fleets are facing in 2026, from technician shortages and aging vehicles to leadership gaps and political pressures.
But the biggest takeaway? Success in fleet operations doesn’t look the same for everyone.
If you’re a fleet manager, public sector leader, or just interested in how critical infrastructure actually runs, this conversation will change how you see the industry.
Key Topics:
- Technician shortages
- Fleet budget constraints
- Aging assets & supply chain issues
- Leadership transitions
- Data-driven decision making
- Government fleet operations
📌 Subscribe for more insights on fleet strategy, leadership, and operational success.
FleetManagement #GovernmentFleet #Leadership #Operations #PublicSector #FleetSuccess
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Fleet management may be entering its biggest transformation in decades.
According to NAFA CEO Bill Schankel, AI is about to dramatically accelerate the fleet industry, and the leaders who adapt first will have a massive advantage.
In this episode of The Fleet Success Show, Marc Canton, VP of Fleet Strategy at RTA Fleet, and Bill Schankel break down why fleet management is changing faster than ever before, including:
✅ Why AI could “leapfrog” the fleet industry
✅ Why annual training models may already be obsolete
✅ The real risk of falling behind on technology adoption
✅ Why technician shortages are forcing operational change
✅ The surprising growth of NAFA and this year’s record-breaking I&E event
✅ The future of fleet leadership, safety, and industry collaboration
Marc also shares his perspective that fleet management has historically lagged behind other industries technologically, but that AI may rapidly close that gap over the next few years.
This conversation is packed with insights for:
- Fleet managers
- Public works leaders
- Government fleets
- Transportation directors
- Maintenance leaders
- Fleet technicians
- Operations executives
- Anyone responsible for keeping essential services running
If you work in fleet, this episode will challenge how you think about the future of the industry.
👇 COMMENT BELOW:
Do you think AI will improve fleet management, or create even bigger challenges?
🚛 Learn more about RTA Fleet: https://rtafleet.com
🎓 Learn more about NAFA: https://nafa.org
Bill SchankelCEO, NAFA Fleet Management Association
Bill Schankel is the Chief Executive Officer of NAFA Fleet Management Association, the world’s largest professional organization for fleet managers. NAFA serves more than 3,500 members across North America, representing government fleets, corporate fleets, and supplier partners across a wide range of industries including public safety, utilities, transit, delivery, and more.
Under Bill’s leadership, NAFA has expanded its focus on fleet education, certification programs, industry advocacy, and professional development, helping fleet leaders build stronger operations and advance the fleet profession.
Marc CantonVice President of Fleet Strategy, RTA Fleet
Marc Canton is the Vice President of Fleet Strategy at RTA Fleet, where he works with fleet leaders across North America to improve operations, implement modern fleet management systems, and develop high-performing fleet teams.
Marc brings decades of experience in fleet operations, consulting, and leadership development. Through his work with RTA and The Fleet Success Show, he helps fleet professionals build safer, more reliable fleets while strengthening the profession as a whole.
FleetManagement #AI #NAFA #FleetTechnology #PublicFleet #GovernmentFleet #FleetLeadership #MaintenanceManagement #Transportation #FleetSuccess
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Most fleet managers focus on labor rates and parts costs—but that’s only a fraction of the real story.
In this episode of the Fleet Success Show, Facundo Tassara (RTA) sits down with Brett Dashe (ServiceUp) to break down the hidden costs of fleet repairs, and why downtime, inefficiency, and lack of visibility are quietly draining budgets.
You’ll learn:
- Why only 30–40% of repair cost is visible
- The real impact of downtime on operations and service delivery
- How fleets accidentally overspend on repairs without realizing it
- The risks of relying on third-party vendors without visibility
- Why “cheaper” vendors often cost more in the long run
This episode is essential for fleet leaders who want to:
- Reduce downtime
- Improve vendor strategy
- Make data-driven decisions
- Defend budgets with real numbers
Speaker Bios
Facundo Tassara
Fleet Success Ambassador | RTA Fleet
Facundo Tassara is the Fleet Success Ambassador at RTA, where he works directly with fleet professionals across North America to help them improve operations, reduce downtime, and lead with confidence. With hands-on experience in public sector fleet management, Facundo brings a practical, real-world perspective to the challenges fleet leaders face every day—from technician shortages to operational inefficiencies.
Through the Fleet Success Show, industry events, and direct engagement with fleets, he focuses on helping organizations eliminate blind spots, strengthen accountability, and build fleets they’re proud to lead.
Brett Dashe
Co-Founder & Head of Partnerships | ServiceUp
Brett Dashe is the Co-Founder of ServiceUp, a fleet repair management platform designed to streamline how fleets manage outsourced maintenance and repairs. With a background in enterprise software and technology, Brett brings a data-driven approach to solving one of the fleet industry’s biggest challenges: lack of visibility in third-party repairs.
At ServiceUp, he leads partnerships and platform strategy, helping fleets better understand repair workflows, reduce downtime, and uncover the hidden costs impacting their operations. His work focuses on increasing transparency, improving decision-making, and enabling fleets to scale efficiently across complex, multi-location environments.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
What are the simplest, lowest-cost ways to improve your fleet, without new budget, approvals, or tools?
In this episode, Facundo Tassara and Steve Saltzgiver break down the “low-hanging fruit” in fleet management: the overlooked opportunities that can drive massive gains in efficiency, safety, and cost savings.
They cover:
- Why pre- and post-trip inspections are your biggest missed opportunity
- The true cost of ignoring small issues (and how they escalate fast)
- How proactive maintenance prevents exponential risk and liability
- Easy ways to improve technician productivity immediately
- Why shop culture and leadership presence drive real performance
- Hidden savings in fuel audits, vendor management, and surplus assets
If you’re a fleet leader looking to eliminate blind spots, improve operations, and lead with confidence, this episode gives you practical actions you can implement today.
👉 Because the easiest wins in your fleet… are often the ones you’re overlooking.
🎯 Key Takeaways* Preventive maintenance issues escalate exponentially if ignored * Pre/post-trip inspections = frontline visibility into fleet health * Technician productivity gains can offset labor shortages * Culture and leadership presence directly impact performance * Auditing fuel, vendors, and invoices uncovers hidden costs * Surplus vehicles = lost value sitting in plain sight * Most improvements require process, not budget
If you want to eliminate fleet blind spots and build a fleet you’re proud to lead, it starts with mastering the fundamentals.
👉 Visit rtafleet.com
Speaker BiosFacundo TassaraFacundo Tassara is a Fleet Success Ambassador at RTA, focused on helping fleet leaders simplify operations, eliminate blind spots, and improve performance. With a passion for practical, real-world solutions, Facundo works closely with fleets to turn complex challenges into actionable strategies that drive efficiency and confidence.
Steve SaltzgiverSteve Saltzgiver is a seasoned fleet expert and strategic consultant with over 40 years of experience in fleet management and operations. Known for his deep industry knowledge and practical approach, Steve has helped countless organizations improve productivity, reduce costs, and build high-performing fleet operations through proven processes and leadership.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Are certifications like ASE and CAFM still worth it—or are they becoming irrelevant in today’s technician shortage?
In this episode of the Fleet Success Show, Josh Turley and Drew Morrow break down the real reason certifications are losing traction, why that’s dangerous for fleets, and what leaders should be doing instead.
They unpack:
- Why shops are lowering standards (and the long-term risk)
- The difference between factory certs vs. ASE
- How certifications create defensible credibility and benchmarking
- The hidden leadership gap behind technician shortages
- Josh’s real CAFM journey (and what it actually takes to pass)
- Why motivated teams outperform “warm bodies in seats”
If you’re a fleet leader trying to build a stronger team, improve performance, and lead with confidence, this episode is a must-listen.
👉 Because in a world full of fleet blind spots… certifications might be one of the clearest signals you’ve got.
🎯 Key Takeaways* Certifications = objective benchmarking, not just credentials * Lowering hiring standards creates long-term operational risk * Technician shortages are driving reactive vs. strategic leadership * CAFM and ASE build credibility in leadership conversations * Investing in people—even if they leave—is still the right move * Motivation > requirement when it comes to professional growth
If you want to eliminate blind spots and lead your fleet with confidence, it starts with investing in your people and your systems.
👉 Visit rtafleet.com
👉 Or email us at podcast@rtafleet.com
Speaker BiosJosh TurleyJosh Turley is a fleet industry leader and CEO of RTA: The Fleet Success Company. With deep expertise in fleet operations, technology, and leadership development, Josh is passionate about helping public sector fleets eliminate blind spots, improve performance, and lead with confidence. As host of the Fleet Success Show, he brings practical insights and real-world strategies to fleet professionals navigating today’s challenges.
Drew MorrowDrew Morrow is a fleet professional with hands-on experience in technician development, shop operations, and industry certifications. With a strong background in ASE and EVT certifications, Drew is a vocal advocate for professional standards, continuous learning, and building high-performing teams in the face of ongoing technician shortages.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Fleet fraud is evolving faster than most organizations can keep up.
In this episode of the Fleet Success Show, Josh Turley sits down with Wil Fitzgerald, fraud and financial crimes leader at WEX, to break down how modern fraud schemes target fleet operations, and what fleet leaders can do to protect their organizations.
From AI-generated documents and deepfake scams to fuel card misuse and account takeover attacks, fraudsters are getting smarter, faster, and better funded. That means fleets need better controls, better visibility, and better operational discipline to stay ahead.
Josh and Wil discuss:
• Why fraud is an adversarial game between organizations and criminals
• How AI is making fraud harder to detect
• The biggest fleet-specific fraud risks (fuel cards, account takeover, mobile apps)
• Why open-loop vs closed-loop payments matter for fraud prevention
• The simple controls fleet managers should implement immediately
• Real-world fraud stories that cost companies millions of dollars
If you manage fleet budgets, fuel programs, or operational risk, this episode will help you understand where fraud actually happens, and how to stop it before it escalates.
Key Takeaways
- Fraudsters are highly motivated and well funded
Every successful fraud attack funds the next one, which means organizations must continuously evolve their defenses.
- AI has changed the fraud landscape
Fraudsters can now create realistic fake documents, websites, and phishing campaigns in minutes.
- Account takeover is one of the biggest fleet risks
Compromised credentials, stored payment cards, and weak security practices create easy entry points.
- Closed-loop systems reduce fraud exposure
When fleets control where and how cards can be used, they dramatically reduce misuse.
- Simple operational controls prevent most fraud
Daily transaction monitoring, strong PIN policies, and employee training stop many attacks early.
Speaker Bios
Josh Turley — Host, Fleet Success Show | CEO, RTA
Josh Turley is the CEO of RTA: The Fleet Success Company and host of the Fleet Success Show podcast. With over two decades of experience in fleet operations and technology, Josh helps fleet leaders improve performance, reduce operational blind spots, and lead with confidence. Through RTA Fleet360, consulting, and educational resources, Josh and the RTA team support public sector and enterprise fleets in building safer, more reliable operations.
Wil Fitzgerald — Fraud & Financial Crimes Leader, WEX
Wil Fitzgerald leads fraud and financial crimes strategy at WEX, overseeing teams responsible for detecting, preventing, and responding to fraud across payment platforms. With a career focused almost entirely on fraud prevention, Wil specializes in identifying emerging fraud threats and developing systems to combat them. His work spans fraud strategy, compliance, regulatory requirements, and advanced fraud detection technologies.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this episode of The Fleet Success Show, RTA VP of Product, Marc Canton. sits down with Jake Johnson, former fleet maintenance supervisor and current RTA Fleet Success Manager, to break down one of the most critical and misunderstood topics in fleet: outsourcing.
Whether you're a government fleet manager with limited resources, a trucking fleet with scale, or just trying to figure out how to do more with fewer techs, you’re probably outsourcing more than you think—and leaving data and dollars on the table if you're not managing it properly.
Jake brings his 20+ years of hands-on and leadership experience in trucking fleets to share how to decide what to send out, how to build strong vendor relationships, and how to track outsourced work like you would your own shop.
Key Takeaways
- Don’t outsource blindly: Use VMRS codes to evaluate where you’re spending the most time and money to decide what to outsource... and what to train for instead.
- Tooling and training determine viability: If your team lacks the tools or training, and it’s not cost-effective to invest—send it out.
- Vendor performance must be tracked: Track vendor jobs like in-house work, with proper work orders, status updates, and SLAs for turnaround and comeback rates.
- Use outsourcing to protect your tech bandwidth: Don’t send out the big, expensive job if small ones can be sublet faster and cheaper, freeing your shop for higher-value work.
- Relationships matter: Vendor partnerships should be built on honesty, clarity, and expectations. Think long-term and treat vendors like part of your team.
Speaker Bios
Jake Johnson
Fleet Success Manager at RTA, Jake spent two decades working his way up from diesel tech to service manager to fleet leader in trucking operations. He now helps fleets across the country optimize everything from shop staffing to outsourced vendor networks.
Marc Canton
VP of Product & Consulting at RTA, Marc is a fleet operations veteran and co-host of The Fleet Success Show. He blends hands-on consulting experience with strategic leadership across public and private sector fleets.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
You’ll learn why fleet leadership is evolving, how to translate technical KPIs into meaningful business impact, and why telling your fleet story is one of the most important skills you can develop. The conversation also explores how modern fleet managers can eliminate blind spots, improve asset availability, and build trust with leadership using clear, defensible data.
They also preview NAFA sessions designed to help new and emerging leaders build confidence through hands-on learning, including an interactive “fleet escape room” experience.
If you’re struggling to explain your value, improve fleet performance, or move from reactive to proactive operations, this episode gives you the roadmap.
Key Takeaways:Fleet Success Starts with Eliminating Blind Spots
- You can’t improve what you can’t see.
- Metrics like availability, PM compliance, and downtime trends are critical, but only if you understand and contextualize them.
- Visibility → Confidence → Better Decisions.
2. KPIs Don’t Matter Without Context
- Leadership doesn’t care about “98% availability,” they care about:
- Your job is to translate data into meaningful outcomes.
3. Fleet Managers Must Become Storytellers
- The most impactful skill: explaining the “why” behind fleet decisions
- Tailor messaging based on audience:
4. Fleet Leadership Paths Are Changing
There are now 3 primary paths into fleet leadership:
- Technician → Supervisor → Manager (traditional)
- Industry + education hybrid (operations + admin)
- Non-technical leaders (finance, analysts, engineers)
5. Purpose Drives Culture and Performance
- Technicians aren’t just fixing vehicles, they’re enabling:
- Repeating this purpose builds engagement and retention.
6. Think Small to Drive Big Change
- Large initiatives fail without incremental execution
- Focus on:
7. Continuous Learning Is Non-Negotiable
- Fleet managers must actively seek knowledge:
The biggest risk:
not knowing what you don’t know
Speaker BiosFacundo Tassara
Fleet Success Ambassador, RTA
Facundo Tassara brings over 26 years of experience across public and private fleet operations. As Fleet Success Ambassador at RTA, he helps fleet leaders eliminate blind spots, improve performance, and confidently communicate their value to leadership. With a background spanning shop operations, government fleet, and technology, Facundo is passionate about helping fleets transition from reactive chaos to structured, data-driven success.
Bradley Northrup
Public Works Fleet Superintendent, City of Carlsbad
Bradley Northrup leads fleet operations for the City of Carlsbad, where he has driven significant performance improvements and helped the organization earn recognition as the #1 small fleet in the nation. Starting his career as a technician, Bradley advanced through leadership roles in San Diego County, specializing in acquisitions, policy, and electrification initiatives. He is an active NAFA contributor and advocate for fleet education, leadership development, and industry collaboration.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
NAFA represents more than 3,500 fleet professionals across government and corporate fleets, making it the largest professional fleet association in the world. Together, Marc and Bill explore how the industry is adapting to rapid change—driven by rising costs, new technologies, workforce challenges, and increasing pressure for data-driven leadership.
You’ll hear insights on:
- Why fleet education and professional certification (CAFM) are becoming more critical than ever
- How AI, predictive maintenance, and data platforms are reshaping fleet operations
The growing technician shortage and how the industry must respond - Why collaboration across fleet organizations is key to solving industry-wide challenges
- How NAFA’s regional networks, awards programs, and community forums help fleets learn from each other
- What fleet leaders should expect at NAFA’s Institute & Expo (I&E)—the industry’s largest fleet management event
Bill also shares NAFA’s initiatives to strengthen the profession—from launching new certification programs to advocating for fleet representation in state legislation.
If you’re a fleet manager, industry supplier, or public sector leader looking to improve fleet performance, strengthen your team, and prepare for the future, this episode delivers practical insights from one of the most influential voices in fleet management today.
About the Guest
Bill Schankel
CEO, NAFA Fleet Management Association
Bill Schankel is the Chief Executive Officer of NAFA Fleet Management Association, the world’s largest professional organization for fleet managers.
NAFA serves more than 3,500 members across North America, representing government fleets, corporate fleets, and supplier partners across a wide range of industries including public safety, utilities, transit, delivery, and more.
Under Bill’s leadership, NAFA has expanded its focus on fleet education, certification programs, industry advocacy, and professional development, helping fleet leaders build stronger operations and advance the fleet profession.
About the Host
Marc Canton
Vice President of Product & Consulting, RTA Fleet
Marc Canton is the Vice President of Product and Consulting at RTA Fleet, where he works with fleet leaders across North America to improve operations, implement modern fleet management systems, and develop high-performing fleet teams.
Marc brings decades of experience in fleet operations, consulting, and leadership development. Through his work with RTA and The Fleet Success Show, he helps fleet professionals build safer, more reliable fleets while strengthening the profession as a whole.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Motor pools are making a comeback, and not as “loaner cars,” but as true internal rental programs that help fleets cut costs while improving access and availability. Marc Canton sits down with Tony Yankovich to break down what’s driving the surge (hint: utilization and right-sizing), how to spot the “shareable” vehicles hiding in plain sight, and why timing-of-use matters as much as total miles.
They dig into real-world examples, like seasonal sharing of heavy equipment, and a university’s surprising lesson on vehicle selection (recruiting demands don’t fit in a basic SUV). Plus: the policies that make or break adoption, how to keep pricing simple, what fees actually change behavior, and why you should size to ~80–85% demand with a rental backfill plan for peak days.
If you’re motor-pool curious (or your loaner program is chaos), this is your blueprint.
Key Takeaways1. Motor pools are evolving into internal “rental programs.”
Modern motor pools aren’t just spare or loaner vehicles anymore. When structured well, they function like an internal rental operation: employees reserve vehicles when needed, use them, and return them, maximizing utilization while reducing unnecessary fleet ownership.
-
Utilization (not total fleet size) is the real optimization lever.
Many fleets carry “just-in-case” vehicles that sit idle most of the time. By analyzing when vehicles are actually used (not just how many miles they drive), fleets can identify vehicles that could be shared instead of permanently assigned. -
Timing of demand matters as much as demand itself.
Two departments may both need vehicles frequently, but if they need them at different times of day, week, or season, a shared motor pool can serve both groups with fewer vehicles. -
Seasonal and situational sharing unlocks hidden capacity.
Heavy equipment, specialty vehicles, or seasonal-use assets are often perfect candidates for shared fleet pools. When departments coordinate access, fleets can avoid purchasing equipment that only gets used a few months each year. -
Right-size the pool to about 80–85% of demand.
Trying to cover 100% of demand usually leads to over-ownership. Instead, fleets should size motor pools to meet most demand and rely on short-term rentals or backup options during peak usage periods. -
Policy and process determine success.
Motor pools fail when policies are unclear or inconsistent. Clear reservation rules, pickup/return procedures, fueling expectations, and accountability standards help ensure vehicles are available and ready for the next user. -
Chargebacks help drive the right behavior.
When departments see the real cost of vehicle use through simple and transparent chargeback models, they’re more likely to reserve vehicles responsibly and avoid unnecessary trips. -
Vehicle selection must match real use cases.
One example discussed involved a university that discovered recruiters needed larger, more comfortable vehicles to transport candidates. Choosing the wrong vehicle type can undermine adoption, even if the motor pool system itself works well. -
Simplicity encourages adoption.
Reservation systems, pricing structures, and policies should be easy to understand. If employees find the system complicated, they’ll avoid using it and default back to assigned vehicles. -
Motor pools support broader fleet right-sizing initiatives.
When implemented properly, motor pools help organizations reduce excess vehicles, improve access to transportation, and lower total cost of ownership without limiting operational capability.
Speaker BiosMarc CantonVP of Product & Consultant, RTA Fleet
Marc Canton serves as Vice President of Product and a fleet consultant at RTA Fleet, the Fleet Success Company. With deep experience working alongside public sector and commercial fleet organizations, Marc focuses on helping fleets improve operational efficiency, right-size vehicle inventories, and leverage data to make smarter decisions. As host of the Fleet Success Show, he regularly interviews industry leaders and practitioners to share practical strategies that help fleet professionals solve real-world challenges.
Tony YankovichFleet Industry Leader & Motor Pool Strategy Expert
Tony Yankovich is a respected fleet industry professional known for his expertise in fleet operations, vehicle utilization strategy, and motor pool program development. Throughout his career, Tony has worked closely with organizations to design and implement shared vehicle programs that improve utilization, reduce unnecessary fleet ownership, and create more efficient transportation systems. His practical experience helping fleets transition from traditionally assigned vehicles to structured motor pool models has made him a trusted voice in modern fleet optimization.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Improving fleet availability isn’t just about working faster—it’s about understanding why assets are down in the first place.
In this episode, Marc Canton sits down with Andrew Finch, Fleet Management Analyst at RTA Fleet, to unpack one of the most underutilized tools inside a fleet management system: asset statuses and work order statuses.
Andrew explains the critical difference between the two, why a single “in the shop” status doesn’t provide meaningful insight, and how better status design can uncover real bottlenecks—whether that’s waiting on parts, waiting on vendors, waiting on approvals, or even waiting on operators to pick up completed units.
They also discuss common mistakes fleets make when setting up statuses, including overlap, over-complication, lack of technician buy-in, and tracking data without a clear purpose. The conversation shifts from theory to practical strategy: how to build a status structure that drives clarity, improves communication across departments, and helps leaders defend staffing, budget, and process decisions with real data.
If you want to move from guessing at downtime to managing it strategically, this episode gives you a framework to start.
Key Takeaways* Asset status and work order status are not the same thing.
Asset status answers “Where is the unit in its lifecycle?” while work order status answers “What stage is this repair in?”
* “In the shop” is not a diagnosis.
Without more granular statuses, you can’t identify true bottlenecks.
* Availability improves when bottlenecks are visible.
Waiting on parts, vendors, approvals, or pickup can all look identical unless tracked properly.
* Statuses should have a purpose.
If you can’t explain what decision a status supports, you probably don’t need it.
* Avoid overlap and ambiguity.
Each status should be clearly defined and mutually exclusive.
* Technician buy-in is critical.
If statuses feel like “big brother,” data quality will suffer. If they feel useful, adoption improves.
* Data supports leadership conversations.
Clean status data helps justify staffing, process changes, and budget requests with evidence instead of anecdotes.
* Start simple and refine.
You don’t need dozens of statuses—just the right ones that align with operational goals.
Marc CantonMarc Canton is the Vice President of Product and Consulting at RTA Fleet and the host of the Fleet Success Show, a podcast focused on helping fleet organizations improve performance, efficiency, and leadership. With deep experience in fleet operations, technology, and consulting, Marc works closely with public and private fleets to improve data management, operational processes, and asset availability.
Marc is a recognized voice in the fleet industry and frequently speaks about topics such as fleet performance metrics, operational efficiency, and the strategic use of fleet management information systems (FMIS). Through his consulting work and educational content, he helps fleet leaders translate data into actionable insights that improve reliability, stakeholder satisfaction, and organizational outcomes.
Andrew Finch
Andrew Finch is a Fleet Management Analyst at RTA Fleet, where he specializes in fleet analytics, operational data strategy, and performance measurement. In his role, Andrew works with fleet organizations to interpret data from fleet management systems and uncover insights that improve availability, efficiency, and decision-making.
Andrew entered the fleet industry early in his career and quickly developed expertise in fleet analytics, including CAFM training and professional development through industry organizations such as NAFA. His work focuses on helping fleets better structure their data, particularly through effective asset and work-order status tracking, to identify operational bottlenecks and improve maintenance workflows. Andrew frequently collaborates with fleet teams to turn raw operational data into meaningful performance improvements.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this forward-looking episode of The Fleet Success Show, hosts Josh Turley and Marc Canton break down the top fleet trends and predictions for 2026. The duo tackles the ongoing hype around AI and how it mirrors past tech bubbles like dot-com and EV infrastructure. They dive into what AI adoption means for fleet managers and why the real value lies in smart vetting and operational integration, not flashy buzzwords.
They also explore the persistent technician shortage, how public sector HR policies are getting in the way of competitive hiring, and why Gen Z might hold the key to solving the labor gap (but only if compensation adjusts accordingly). Finally, they forecast a hopeful stabilization in supply chains and a shift in fleet leadership, from wrench-turners to data-driven decision-makers.
Fleet leaders, if you’re looking to make smarter decisions and avoid falling into hype traps in 2026, this episode is your playbook.
Key Takeaways* AI isn't going away, but the hype is. Fleet software vendors must be vetted for real AI integration vs. gimmicks. * The technician shortage continues. Gen Z may help, but compensation is still a major barrier. * Fleet leadership is evolving. The fleet manager of 2026 is a data-savvy business operator, not just a mechanic. * Supply chain stability is (hopefully) on the horizon. Positive vibes predict no major disruptions in 2026. * AI adoption must be paired with clear ROI. Don’t chase tools. Solve problems and focus on productivity, not novelty.
Host BiosJosh Turley
CEO of RTA: The Fleet Success Company, Josh is a passionate advocate for operational excellence in fleet management. With decades of experience and a deep understanding of fleet software systems, Josh brings strategic clarity to the most pressing challenges in the industry.
Marc Canton
As RTA’s VP of Product and a leading voice on the Fleet Success Show, Marc blends industry insight with sharp commentary. He’s known for cutting through the noise and focusing on what truly matters to fleet managers trying to navigate evolving tech, labor, and leadership dynamics.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this powerful episode of The Fleet Success Show, Marc Canton sits down with Fleet Hall-of-Famer Steve Saltzgiver to tackle one of the most overlooked but critical areas in fleet: replacement planning. Steve shares jaw-dropping stories from his time leading Fortune 500 and government fleets, including how one change could have saved a company $800M.
This episode explores why strategic fleet replacement is a fleet-wide performance driver, not just a financial issue. You'll hear about the ripple effects on technician staffing, spare ratios, maintenance costs, safety, and more.
Key Takeaways
- Replacement is the “granddaddy” of all fleet processes, directly impacting every other aspect of fleet success, including technician staffing, space planning, and asset availability.
- Data-driven replacement decisions can yield millions in savings, and Steve shares how one fleet could have saved over $800M by adjusting its spare ratio.
- Fleet behavior is shaped by capital decisions. When budgets (not data) drive decision-making, safety and performance suffer.
- Analytics aren’t enough if leadership won’t act. Even when the math is clear, cultural resistance and short-term thinking can block progress.
- Chargebacks and lifecycle modeling are foundational tools for justifying replacements and funding future ones.
Speaker Bios
Steve Saltzgiver
A Fleet Hall-of-Famer and former executive with both government and private sector fleets, Steve has turned around some of the most complex fleet operations in the country. He now serves as a senior fleet consultant with RTA, helping clients tackle issues from asset planning to culture transformation.
Marc Canton
VP of Product and Consulting at RTA: The Fleet Success Company, Marc brings deep expertise in fleet operations, leadership, and performance coaching. He co-hosts The Fleet Success Show and leads strategy for RTA’s software and consulting offerings.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Fleet is changing. Fast. On this episode of The Fleet Success Show, Marc Canton (VP of Product) is joined by Jenelle Hansen (VP of Customer Success) to talk about the changing face of fleet leadership and what that means for fleet maintenance software.
From the exodus of retiring Baby Boomers to the influx of tech-savvy leaders from outside the industry, Jenelle and Marc break down the shift in mindset, tools, and expectations. Fleet managers aren’t just responsible for vehicles anymore—they’re expected to analyze data, optimize workflows, and speak the language of leadership.
The discussion covers how new fleet leaders are approaching automation, digital transformation, implementation, and training, and why your FMIS needs to be more than a repository for work orders. If you're a fleet leader looking to gain operational efficiency, reduce manual tasks, and prove your team’s value to stakeholders, this episode is a must-listen.
Key Takeaways:
- The "changing of the guard" in fleet is real, and it’s changing the role of the fleet manager
- Why newer fleet leaders are laser-focused on data, automation, and reporting
- Common mistakes to avoid during software implementation
- Why consistency, communication, and clean data are key to long-term success
- How training (or the lack of it) can make or break your software ROI
- Why implementation is not a burden—it’s an opportunity to improve processes and lead with intention
Marc Canton is the Vice President of Product at RTA: The Fleet Success Company. With decades of experience in fleet and product strategy, Marc helps shape the future of RTA’s FMIS platform to meet the evolving needs of modern fleet operations.
Jenelle Hansen is RTA’s Vice President of Customer Success. She leads the teams responsible for implementation, training, and ongoing support. Jenelle and her team sit on the front lines of fleet modernization, helping customers adapt, optimize, and thrive.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this Fleet Management 101 edition of The Fleet Success Show, host Facundo Tassara sits down with Brendan Hunt, Assistant Fleet Service and Facility Manager for Fairfax County, Virginia, home to one of the largest and most diverse government fleets in the country.
Brendan shares the real, raw journey of his path from turning wrenches as a tech in a gas station to leading standardization, training, and quality assurance across a 6,000+ unit fleet. With humor and humility, Brendan recounts his early missteps as a new supervisor, the painful but necessary leadership lessons, and his passion for documenting processes to leave a legacy of systems over individuals.
This episode is a blueprint for new and aspiring fleet leaders who want to grow beyond the garage floor. Whether you're currently a tech or a new supervisor looking to get your bearings, Brendan's story offers both inspiration and practical takeaways.
Key Takeaways:
- Leadership is About People, Not Just Performance: Making the leap from tech to supervisor means learning to motivate, mentor, and communicate.
- Process Over Heroics: Brendan learned the hard way that success isn’t about being the hero—it’s about building repeatable systems.
- Document Everything: SOPs and written processes create stability, especially when team members move between facilities or roles.
- Standardization Matters: From fleet assets to shop equipment, reducing variability drives safety, efficiency, and faster training.
- Every Shop is a Classroom: Brendan used each role and shop as a learning opportunity, building a foundation that made him a better leader.
- Listen First, Lead Second: Real change happens when leaders stop talking and start observing and engaging.
Speaker Bios:
Brendan Hunt
Assistant Fleet Service and Facility Manager, Fairfax County, VA
Brendan oversees training and quality assurance for Fairfax County’s 6,000+ unit fleet. He began his journey as a technician in 2007 and has worked in nearly every shop and section across the county, eventually rising into leadership roles where he now focuses on standardization and long-term fleet improvement.
Facundo Tassara
Fleet Success Ambassador, RTA: The Fleet Success Company
Facundo brings deep public fleet experience and a passion for coaching the next generation of fleet professionals. He leads RTA’s educational initiatives, including the Fleet Success Playbook, webinars, and Fleet Management 101 series.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this episode of The Fleet Success Show, Marc Canton is joined by Lincey Araya, Fleet Services and Field Program Manager at the University of South Florida, to explore one of the most pressing challenges in university and government fleets: centralization.
Lincey shares her bold journey of transforming a fragmented, underperforming campus fleet operation into a unified and efficient service-based model. Facing pushback, budget turf wars, and deep-seated "we've always done it this way" culture, Lincey challenged the status quo and built a collaborative, data-driven operation that now services more than 25% of campus assets and continues to grow.
Through grit, relationship-building, and sharp analytical thinking, she reveals how she created a path for department-level fleets to "opt-in," developed a phased motor pool strategy, and partnered with procurement to prevent unnecessary purchases. If you're a fleet manager trying to justify your in-house shop, boost utilization, or prove ROI to leadership, this episode is packed with gold.
Key Takeaways:
- How decentralization kills efficiency, especially in higher ed
- Strategies for overcoming resistance to change
- Turning "impossible" into a phased, opt-in solution
- Why stakeholder collaboration beats top-down mandates
- Creative budget reallocation that accelerates fleet transformation
- Why "fleet as a service" wins over "fleet as a czar"
Speaker Bios:
Lincey Araya is the Fleet Services and Field Program Manager at the University of South Florida. With a background in the collision repair industry and as a certified ASE and I-CAR mechanic, she brings over 20 years of technical and operational experience. Her leadership focuses on elevating fleet service delivery, data-driven management, and building a culture of collaboration and continuous improvement across campus operations.
Marc Canton is the VP of Product & Consulting at RTA: The Fleet Success Company and co-host of The Fleet Success Show. With two decades of university operations experience and deep expertise in fleet centralization, consulting, and operations strategy, Marc helps public sector fleets maximize performance, reduce cost, and improve stakeholder satisfaction.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Fleet managers everywhere are playing defense when it comes to vehicle replacement. In this hard-hitting episode of The Fleet Success Show, RTA CEO Josh Turley is joined by Fleet Management Analyst Griffin Scott to dig into the real cost of reactive replacement planning, and why it's hurting your maintenance program, your budget, and your credibility with leadership.
Griffin shares stories from more than 100 replacement studies he's conducted across the country and breaks down a simple, math-backed formula that every fleet manager can use to justify their replacement funding. Together, they expose the "doom loop" created by underfunded fleets and show how a strong replacement plan can unlock availability, control costs, and even help solve your technician shortage.
Whether you're battling aging assets, getting steamrolled at budget meetings, or just tired of hearing "we'll look at it next year," this episode will arm you with the strategy, language, and validation you need to take action.
Key Takeaways:
- 50% of most fleets are overdue for replacement, and many don’t even realize it
- Without a plan, the loudest voice gets the money, not the assets that need it most
- Reactive planning compounds technician shortages and skyrockets downtime
- A simple equation can determine your true replacement needs: Total fleet value / average lifecycle = annual replacement budget
- Presenting to council? Use clear visuals, focus on long-term impacts, and show how deferred capex becomes rising op-ex
- Internal Service Funds (ISFs) and chargeback models help secure sustainable funding
Speaker Bios:
Josh Turley is the CEO of RTA: The Fleet Success Company. With decades of fleet leadership and software development experience, Josh is passionate about helping fleets succeed by focusing on availability, cost control, stakeholder satisfaction, and intentional culture.
Griffin Scott is a Fleet Management Analyst at RTA who works directly with consulting clients to analyze operations and implement data-driven strategies. Having completed more than 100 replacement studies, Griffin brings unmatched expertise in capital planning and lifecycle optimization.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In the latest episode of The Fleet Success Show, Marc Canton, former fleet manager and RTA's VP of Product & Consulting, and Tony Yankovich, former fleet asset manager and RTA's Fleet Consulting Group Director, talk about a major shift happening in the fleet industry: the renewed drive for education, training, and clear paths for career advancement.
For the growing number of people attending industry conferences, to mechanics wondering how to move up the ladder to become shop supervisors, today's fleet professionals aren't waiting around to get promoted. They're taking the initiative to go hunting for the knowledge they know they need in order to grow.
Marc and Tony dive into:
- Why the technician-to-manager pipeline is broken, and how we can start to rebuild it.
- How younger fleet pros don't just want growth, training, and mentorship. They expect it.
- The frustrating lack of formal degrees and higher education options for fleet professionals.
- Real examples of fleets turning to external training and coaching options (like NAFA and RTA Connect) to fill the education gap.
- What needs to happen to keep fleet falling apart as Boomers continue to retire
If you're a fleet leader working hard to retain your team, a tech dreaming of taking the next step in your career, or anyone in between, this episode is the one for you. Get tactical insights and ideas on how the industry needs to evolve in order to survive.
Speaker Bios
Marc Canton
VP of Product & Consulting, RTA Fleet
Marc brings strategic vision and operational depth to every conversation. With decades in the industry, he helps fleets modernize through smart technology, KPI alignment, and better leadership development.
Tony Yankovich
Fleet Consultant, RTA
Tony has been in the fleet industry for over 35 years—26 of them as a full-time consultant. His insight into right-sizing, workforce development, and operational analysis has helped dozens of fleets transform.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this powerhouse episode of The Fleet Success Show: Fleet Management 101, host Facundo Tassara sits down with Jeffrey Hawthorne, Fleet Manager at the Palm Beach County Sheriff's Office, whose fleet earned the coveted #1 spot on the 100 Best Fleets list. They dive deep into how Jeffrey climbed the ranks from #95 to #1 over a decade, and the leadership, data-driven discipline, and relentless pursuit of excellence that fueled the journey.
Jeffrey shares his personal story of transitioning from the U.S. Army to public sector fleet management, the grueling challenges of job hunting, and the unexpected opportunity that changed everything. Most importantly, he outlines how applying annually to the 100 Best Fleets program became the blueprint for continuous improvement in his operation.
This episode is a must-listen for any fleet leader striving to prove their in-house maintenance program's value, maximize resource efficiency, and elevate team morale with measurable progress.
Key Takeaways:* Applying to the 100 Best Fleets is more than a contest, it's a roadmap for growth * Your first application will be brutal, and that's exactly why you should do it * Fleet success comes from consistency, measurement, and a relentless drive to improve * PM compliance is the most critical metric for law enforcement fleets * Success breeds credibility, morale, and opportunity * "Start early? No. Start always."
Speaker Bios:Jeffrey Hawthorne is the Fleet Manager for the Palm Beach County Sheriff's Office. A 26-year U.S. Army veteran, he brings a battlefield-tested mindset to fleet leadership. Under his direction, the fleet climbed from #95 to #1 in the 100 Best Fleets.
Facundo Tassara is a seasoned fleet leader, RTA's VP of Fleet Success, and host of the Fleet Success Show. His mission is to elevate fleet performance across the public and private sectors with actionable strategies and expert insights.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this episode, Josh Turley sits down with veteran fleet leader and NAFA judge Steve Saltzgiver to pull back the curtain on the NAFA 100 Best Fleets competition. With over 200 applications pouring in each year and only 100 winners chosen, the margin for error is razor thin, and knowing how to tell your story effectively can make all the difference.
Steve shares invaluable advice for fleet managers on how to stand out, what separates the top 10 fleets from the bottom 10, and why AI-generated applications often backfire. They cover everything from storytelling and metrics to why consistency and culture are just as important as availability and PM compliance.
Whether you're a seasoned applicant or considering submitting for the first time, this episode offers essential insights to improve your chances, and your fleet operations.
✅ Key Takeaways:* Tell a compelling story. Data alone won’t get you to the top—narrative matters. * Answer every question. Incomplete applications are automatically at a disadvantage. * Metrics matter. Know the industry benchmarks, not just your peers' numbers. * Design matters. Clean formatting, visuals, and team photos can tip the scale. * AI won't save you. Judges can spot ChatGPT a mile away—use it with caution. * Talk to the judges. Get feedback to improve and apply again. * Treat your application like a continuous improvement project.
👥 Speaker Bios:Josh Turley
CEO of RTA: The Fleet Success Company and host of The Fleet Success Show. Josh is a passionate advocate for elevating the fleet industry and helping fleets achieve operational excellence through data, systems, and culture.
Steve Saltzgiver
A fleet management legend with nearly five decades of experience, Steve has served in both public and private sector roles, judged hundreds of NAFA 100 Best applications, and is a trusted voice on what it takes to build a high-performing fleet team.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this keynote episode from Connect 2025, RTA CEO Josh Turley delivers a deeply personal and passionate look at what separates great organizations from those that plateau or fail. Drawing inspiration from Jim Collins’ research in Good to Great, Built to Last, and Great by Choice, Josh explores how the most successful fleets aren't lucky—they're built intentionally.
Josh walks through how to apply Collins’ principles directly to fleet leadership. From choosing the right people (“first who, then what”) to defining purpose, values, and mission, to executing relentlessly through the flywheel effect—this episode offers a practical roadmap for fleets that want to stop treading water and start making the leap.
Whether you're in government or enterprise fleet management, this episode challenges you to confront brutal facts, communicate with clarity, and build a culture of disciplined excellence.
Key Takeaways:
- Fleet success starts with disciplined people, followed by disciplined thought, then disciplined action
- “First who, then what” is a foundational principle—build the right team before setting direction
- The Stockdale Paradox teaches leaders to hold hope while confronting brutal facts
- Clarity around purpose, values, and mission is essential
- The flywheel effect builds momentum through consistent execution—not chaos
- Overcommunicate what matters most. Leaders are Chief Reminding Officers.
Speaker Bio:
Josh Turley is the CEO of RTA: The Fleet Success Company. A passionate advocate for leadership, culture, and operational excellence, Josh has led RTA through its transformation into a purpose-driven fleet software and consulting company. He’s known for blending fleet expertise with leadership philosophy to help fleets across the country make the leap from good to great.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Episode Summary:
In this powerful keynote-turned-podcast from Connect 2025, Marc Canton and Steve Saltzgiver tackle one of the most overlooked but financially devastating issues in fleet management: inadequate fleet replacement planning. Drawing from decades of experience and real-world consulting insights, Steve and Marc make a compelling case for why fleet managers must stop kicking the can down the road.
They go beyond the typical capital vs. operating cost debate, diving into the hidden costs of poor replacement planning: technician shortages, downtime, liability risks, and loss of stakeholder trust. Using vivid analogies (like rental car companies and depreciation curves), they break down exactly how aging assets cripple performance, and what to do about it.
This is a must-listen episode for government fleets, enterprise organizations, and anyone who feels stuck in the cycle of reactive maintenance.
Key Takeaways:
- Good fleet replacement equals good fleet management. Full stop.
- Aging assets increase M&R costs, downtime, and liability risk, and reduce availability.
- The capital cost of an asset is NOT what you paid; it's the purchase price minus resale.
- Fleets with high replacement backlog (25%+) are in crisis and need immediate intervention.
- Leadership must be educated on the economics of replacement vs. repair.
- A strategic, data-backed plan gets stakeholders on board and secures funding.
Speaker Bios:
Steve Saltzgiver is an award-winning fleet executive and consultant with decades of leadership in both the public and private sectors. Known as the "Fleet Whisperer," Steve helps fleets transform their operations by aligning strategy with data-driven performance.
Marc Canton is a fleet management strategist and speaker, passionate about connecting operational excellence to financial outcomes. At RTA, he works closely with government and enterprise fleets to implement impactful fleet success strategies.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this behind-the-scenes episode of the Fleet Success Show, Josh Turley sits down with long-time NAFA 100 Best Fleets judge Scott Rood to reveal what really goes into scoring top public fleets across the country.
With over six years of judging experience, Scott unpacks the nuances of what separates a winning application from a forgettable one. From incomplete data and wordy essays to fleets getting creative with technician shortages, this episode is a goldmine for any fleet manager looking to stand out in the competition—or simply improve their operation.
If you're serious about benchmarking your fleet, increasing asset availability, retaining technicians, and proving your team's value to stakeholders, this conversation is a must-listen. It’s full of hard truths, hilarious judging stories, and actionable advice that will make your next NAFA application stronger—and your fleet operation smarter.
✅ Key Takeaways:* The #1 Mistake applicants make when filling out their NAFA 100 Best application (and how to avoid it) * Why data transparency—not just storytelling—is essential for scoring high * The importance of application reviews and how they directly impact next year’s ranking * Why recruiting from trade schools is becoming a smart strategy for solving the tech shortage * A behind-the-scenes look at how judges standardize scoring across 200+ applications * What judges are really looking for when evaluating KPIs like fleet availability and comeback rates
🎙️ Speaker Bios:Josh Turley – CEO of RTA: The Fleet Success Company. A passionate fleet advocate and leader, Josh brings real-world experience and thought leadership to modern fleet operations. He’s dedicated to helping fleets succeed through smarter technology, better training, and stronger culture.
Scott Rood – Fleet industry veteran and NAFA 100 Best Fleets judge for over six years. Known for his no-nonsense evaluation style, Scott is committed to holding fleets to high standards—because he knows that’s how fleets get better. His blend of experience, insight, and dedication to the craft makes him a trusted voice in public fleet management.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this no-holds-barred episode of The Fleet Success Show, RTA’s VP of Product & Consulting, Marc Canton, is joined by the Fleet Whisperer himself, Steve Saltzgiver, to dissect one of the biggest mistakes fleets make: trying to manage fleet operations through non-fleet systems like ERPs, EAMs, or telematics platforms with maintenance add-ons.
Steve shares battle-tested stories from his decades of hands-on fleet leadership, where multi-million dollar companies wasted years and millions trying to shoehorn fleet into systems never meant for it. The two dive deep into the problems with using generic asset systems—and explain exactly why FMIS (Fleet Management Information Systems) like RTA are built to drive wrench time, reduce downtime, and give you clean, reliable data.
Whether you’re being forced into an ERP, trying to justify an FMIS to leadership, or want real-world ammo to make your case, this episode is your go-to resource.
✅ Key Takeaways* ERPs and EAMs are not built for fleet: From 40-click work orders to missing fleet-specific features like VRMS codes and SRT tracking, they cause inefficiency, data loss, and user frustration.
FMIS platforms deliver immediate ROI: Purpose-built systems dramatically reduce clicks, improve reporting accuracy, and streamline daily shop workflows.
* Fleet data needs fleet-first systems: Granular cost tracking, downtime reporting, and shop scheduling require systems designed for mobile assets, not static ones.
* Politics often drive bad decisions: Leadership's desire for system consolidation often ignores the operational needs of the fleet.
* Don’t go it alone: Independent third-party evaluations can help justify the move to an FMIS.
🎙️ Speaker BiosMarc Canton
VP of Product & Consulting at RTA Fleet. A strategic product leader and industry veteran, Marc drives innovation at RTA by blending real-world fleet operations with software expertise. He’s passionate about building solutions that solve the right problems.
Steve Saltzgiver
Known as the “Fleet Whisperer,” Steve is a Hall-of-Fame fleet leader and the Head of Consulting at RTA. With executive-level experience in government and private sector fleets, Steve’s deep understanding of operational pain points makes him a trusted voice in the industry.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this thought-provoking episode of the Fleet Success Show, host Marc Canton is joined by RTA’s senior consultant and fleet legend Tony Yankovich for a no-nonsense conversation about what it really takes to build an efficient, right-sized fleet operation.
Tony breaks down the “3Ws” framework—Workload, Workforce, and Workplace—and explains how each element impacts the others. Whether you’re struggling with outdated shops, understaffed teams, or an aging fleet, this episode delivers clarity on how to analyze, model, and communicate the changes your operation needs.
You’ll also hear real-world strategies for:
- Measuring true technician capacity (not just headcount)
- Communicating up to leadership with data (not desperation)
- Adjusting staffing, shop space, or outsourcing based on your fleet availability
- How poor replacement planning leads to bloated fleets and burned-out teams
If you’re stuck in reactive mode and want to operate your fleet with more strategy and less chaos—this episode is your roadmap.
Key Takeaways:* The 3Ws: Workload, Workforce, and Workplace must be evaluated together—not in silos. * Why replacement planning is the lynchpin for solving other fleet issues (availability, technician overload, fleet creep). * How to distinguish between technician headcount (FTs) and true wrench-turning labor (FTEs)—and why that gap matters. * How old equipment causes spare creep, lower availability, and a domino effect across labor and facility requirements. * Presenting to leadership with scenario-based data (not just headcount requests).
Speaker Bios:🎙Marc CantonVP of Product & Consulting, RTA
Marc brings decades of fleet experience to his role as RTA’s product and consulting lead. Known for blending operational know-how with strategic thinking, Marc helps public and private fleets rethink the way they approach replacement planning, KPI tracking, and stakeholder communication.
Tony YankovichFleet Consultant & Right-Sizing Specialist, RTA
A master of fleet analysis and strategic planning, Tony has helped dozens of fleets across North America design optimized operations based on data, not gut instinct. With deep expertise in workload modeling, right-sizing, and facility planning, Tony’s work continues
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
"Fleet management isn’t about vehicle counts—it’s about aligning your people, your processes, and your places. Get that wrong, and your whole operation wobbles."
In this powerful keynote from RTA’s Connect 2025 conference, veteran fleet consultant Tony Yankovich challenges the outdated notion of fleet right-sizing as merely reducing the number of vehicles. Drawing from over 30 years in the industry, Tony walks the audience through the evolution of fleet optimization from a data-driven numbers game into a holistic, operations-focused strategy. He introduces a new model of right-sizing that integrates three essential pillars: workload, workforce, and workplace.
By the end of the session, Tony arms fleet managers with actionable insights on how to build resilient, efficient, and future-ready operations—whether you manage your own shop or outsource maintenance. This session is a must-listen for any fleet leader facing pressure to reduce costs without compromising service levels or operational readiness.
Key Takeaways:
- Right-sizing is more than reducing vehicle counts—it’s about optimizing workload, workforce, and workplace together.
- AEUs (Asset Equivalent Units) provide a quantifiable framework to evaluate true maintenance burden.
- Misalignment among the 3Ws (Workload, Workforce, Workplace) leads to inefficiencies and reduced fleet availability.
- Real-world examples show how poor shop layouts or overextended staff can quietly erode performance.
- Tony makes the case for slack time, strategic staffing, and right-sized facilities to unlock innovation and improve wrench time.
Speaker Bio:
Tony Yankovich is a nationally recognized fleet consultant and keynote speaker with over three decades in public works and fleet operations. His deep operational knowledge and hands-on consulting experience have helped government and enterprise fleets across the country modernize, centralize, and optimize their maintenance programs. Tony is a frequent contributor to RTA content and a trusted voice in the Fleet Success movement.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this special live panel episode of The Fleet Success Show, recorded at Connect 2025 in Las Vegas, award-winning fleet leaders Sara Burnam, Jesse Ostovich, Jake Johnson, and Chuck Cramer field unscripted questions from fleet managers around North America.
From winning “100 Best Fleets” to improving PM compliance and building data-driven fleet replacement plans, this no-holds-barred Q&A dives deep into the real-world challenges fleet leaders face—and what separates the great from the average.
You’ll learn how to convince senior leadership to invest in technician training, how to tackle resistance from departments that don’t bring vehicles in for service, and why stakeholder satisfaction should be your top KPI. Whether you're rebuilding your fleet program from scratch or trying to fine-tune a high-performing operation, this is a must-listen masterclass in practical fleet leadership.
🔑 Key Takeaways:* Data is your greatest weapon in making the case for better budgeting, replacement plans, and leadership buy-in. * Training isn’t a cost—it’s an investment. Use outsourced costs and industry benchmarks to justify internal training programs. * PM compliance is more than scheduling. It’s about communication, department accountability, and forecasting capacity. * Celebrate wins publicly. Recognition, both big and small, drives team engagement and retention. * Fleet success starts with ‘why.’ From SOPs to annual reports, know what matters and communicate it relentlessly.
👤 Speaker Bios:
Sara Burnam – 2023 Public Fleet Manager of the Year and veteran government fleet leader with 27+ years of experience. Known for her innovative approach to performance measurement and team culture.
Jesse Ostovich – Former RTA customer turned RTA team member, with 10+ years of fleet experience across government, private sector, and military operations. Passionate about technician training and operational excellence.
Jake Johnson – Heavy-duty commercial fleet expert with over 20 years in the industry. Known for leading complex system transitions and building high-performing teams from the ground up.
Chuck Cramer – RTA Fleet Consultant with deep experience in both dealership and private fleet environments. Focused on helping fleets use data to drive outcomes and build scalable processes.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this episode of the Fleet Success Show: Fleet Management 101 Series, Fleet Success Ambassador Facundo Tassara sits down with Bill Griffiths, Fleet Administrator for the District of Columbia, to unpack the essentials every fleet professional needs to succeed. With over 30 years in the game, managing fleets from the Smithsonian to Montgomery County to the nation's capital, Bill reveals how he transformed underperforming fleets with one radical principle: get the fundamentals right.
From crafting a killer elevator pitch to navigating NTSB investigations, from PM compliance to creating scorecards that drive accountability—this episode is an unfiltered masterclass in fleet management done right. Whether you're a rookie or a seasoned veteran, this conversation will challenge your thinking and upgrade your strategy.
Key Takeaways: Fleet Fundamentals: Why missing the basics—like asset classifications, accounting codes, or PMs—can cripple your operation. * The Power of Metrics: How to choose the right KPIs (and what 5 Bill thinks are non-negotiable). * Elevator Pitch Mastery: Why every fleet leader should be ready to present fleet value in 30 seconds or less. * Customer Service as a Fleet Strategy: How proactive service communication builds internal trust and budget support. * Scorecards That Drive Culture: How Bill uses shop-level scorecards to increase ownership, technician efficiency, and fleet availability. * Working On* the Business: The difference between reacting to problems and planning for a future with EVs, telematics, and shifting tech.
Speaker Bios:Facundo TassaraFleet Success Ambassador, RTA
With 25 years of experience across government and private fleets, Facundo is a champion of operational excellence. As RTA's Fleet Success Ambassador, he brings a unique blend of hands-on experience and tech innovation to help fleets run smarter, leaner, and more effectively.
Bill GriffithsFleet Administrator, District of Columbia
A fleet industry veteran with 34 years of experience, Bill has led transformative fleet initiatives at Montgomery County, the Smithsonian Institution, the MBTA, and now Washington D.C. He’s known for his strategic mindset, obsession with data-driven decisions, and no-BS approach to leadership and fleet accountability.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Live from the RTA Connect 2025 conference in Las Vegas, Marc Canton interviews Drew Morrow, a seasoned fleet manager from Cambridge, Massachusetts, who operates a private ambulance fleet. With just one and a half techs to maintain 34 vehicles, Drew is living proof of the technician shortage crisis. But instead of giving in to chaos, he shares how he uses structured calendar blocks and smart prioritization to manage both strategic planning and daily shop operations.
This candid conversation dives deep into the balancing act of wrench time vs. leadership, the challenge of telling your fleet's story to executives, and why you need to be your fleet's biggest advocate. Drew also opens up about the emotional toll of trying to do it all, the importance of industry collaboration, and how to make a compelling case for hiring help or replacing aging vehicles.
Whether you're running an EMS fleet or a government operation, this episode delivers actionable insights for any fleet leader struggling with time, staffing, or executive buy-in.
Key Takeaways:
- You can’t lead strategically if you’re buried in the shop.
- Structured calendar time (like blocking hours in Outlook) helps combat chaos.
- Telling your story through the lens of risk and mission execution resonates with leadership.
- You must track KPIs like missed PMs due to poor communication.
- Early vehicle replacement can reduce wrench time and total cost of ownership.
- Peer collaboration is critical—even in competitive industries like private EMS.
Speakers:
Marc Canton – VP of Product & Consulting at RTA: The Fleet Success Company. With decades of fleet experience, Marc helps fleets turn performance data into action and leads RTA's consulting arm to drive meaningful success across operations.
Drew Morrow – Fleet Manager for a private ambulance company in Cambridge, MA. With over 25 years in the industry, Drew brings a technician’s expertise and a leader’s mindset to one of the most mission-critical fleet sectors: EMS.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this special 200th episode of The Fleet Success Show, hosts Josh Turley, Steve Saltzgiver, and Marc Canton take the stage live to celebrate the journey so far. They look back on four years of weekly episodes, share hard-earned lessons on leadership and culture, and take real-time questions from an audience of fleet professionals.
You’ll hear how the podcast started, what keeps it going, and what the hosts have learned about consistency, trust, and creating impact through honest conversations. Whether you're a long-time listener or brand new to the show, this episode offers valuable insights on starting strong, staying accountable, and building a culture where people thrive—no matter your title.
Key Takeaways* Start now. You don’t need to be ready—you just need to start. * Consistency is everything. Schedule it, prioritize it, and stick with it. * Trust comes first. People will only hear tough truths when they know you care. * You can lead from the middle. Culture change isn’t just top-down. * Yes, public fleets can change. Intentional culture is possible in any environment—with the right mindset and commitment. * Measure what matters. Data and accountability drive results—and buy-in.
Speaker BiosJosh Turley – CEO, RTA
Josh is a fleet leadership advocate, people-first executive, and the driving force behind RTA's mission to help fleets succeed. With a passion for culture and clarity, he uses his platform to guide fleet leaders through growth and transformation.
Steve Saltzgiver – Fleet Hall of Famer & RTA Fleet Success Consultant
With over four decades of experience in both government and private-sector fleets, Steve brings unmatched insight and humor to every conversation. A true coach at heart, he helps fleet managers build trust, boost performance, and lead with purpose.
Marc Canton – VP of Product & Consulting, RTA
Marc is a former fleet leader and higher-ed fleet director who knows what it takes to build a strong culture from the ground up. His leadership style is rooted in honesty, accountability, and servant leadership—and it shows in how he supports teams and customers alike.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this episode of the Fleet Success Show, Josh Turley and Marc Canton break down the real reasons behind the fleet technician shortage. Spoiler: it's not just about pay, and it’s not just about competition with dealerships anymore. Today, fleets are fighting a war on two fronts—against white-collar careers and blue-collar trades that offer higher pay, lower complexity, and better mobility.
Josh and Marc explore:
- Why techs are avoiding the automotive space and opting for HVAC, electrical, and plumbing.
- The psychology of Gen Z (aka the Toolbelt Generation).
- How lack of exposure and outdated compensation models are killing technician pipelines.
- The missed recruiting opportunities fleets ignore at trade schools and even 4-year universities.
You’ll also learn how to rethink recruiting, reposition your fleet, and make technician roles more appealing—without waiting for "the industry" to save you.
Key Takeaways
- The technician shortage is not unique to fleet—dealerships and private shops are hurting, too.
- Gen Z is entering the trades, just not yours. Plumbers, HVAC techs, and electricians are winning the war for talent.
- Fleets struggle to recruit because they don't market themselves well and they lack a clear career path for techs.
- Dealerships have visibility and recruiting power. Fleets often hide behind HR processes and outdated comp studies.
- Competing requires intentional culture, real wage strategy, and recruiting at high schools and community colleges.
- Fleet managers must think like marketers—position your brand, tell a compelling story, and offer a growth path.
Speaker Bios
Josh Turley
CEO of RTA, Josh brings a practical, strategic mindset to modern fleet challenges. With deep industry experience and a passion for technician development, he champions data-driven fleet management and sustainable recruiting.
Marc Canton
Fleet consultant and workforce strategist, Marc works with fleets to improve operational efficiency and tackle workforce shortages head-on. A master storyteller, Marc connects cultural trends with actionable steps for fleet leaders.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
“You can’t fix technician staffing without fixing the replacement plan first—and rightsizing without replacement is just rearranging the deck chairs.”
Episode SummaryFleet managers face an ongoing puzzle: should you prioritize asset replacement, rightsize your fleet, or hire more technicians? In this episode, Josh Turley and Marc Canton dive deep into how each of these levers impacts the others—and why trying to solve them in isolation might be the biggest mistake of all.
Marc argues that a strong replacement plan is the keystone to improving both righttyping and technician capacity. You'll hear how poor replacement drives reactive maintenance, higher costs, and staffing overload—while proactive planning can improve PM compliance, reduce downtime, and unlock righttyping conversations that lead to major cost savings.
The episode also explores how rightsizing (and righttyping) can expose hidden inefficiencies and open the door to smarter technician resource planning. The hosts walk through real-world examples of strategic replacements leading to reductions in spare ratios, better technician alignment, and enhanced fleet availability.
Finally, they show how to build compelling data-driven models for stakeholders to weigh tradeoffs across capital spending, operational costs, and technician resources. You'll walk away understanding why doing all three—replacement, rightsizing, and staffing—at the same time is not only possible, but essential for true fleet success.
✅ Key Takeaways* A solid replacement plan is the foundation—it improves availability, reduces reactive maintenance, and helps rightsize your fleet. * Righttyping vehicles can reduce technician burden and operating costs, even if asset counts increase. * Technician staffing must be based on AU workload—not arbitrary tech-to-vehicle ratios. * Use scenario modeling to present stakeholders with capital vs. OPEX trade-offs and drive better decisions. * Present options—not ultimatums—to leadership. Blended approaches are more successful than single-threaded strategies. * Your goal isn’t just better utilization—it’s higher availability that enables mission success.
🎙️ Speaker BiosJosh Turley
CEO of RTA and host of the Fleet Success Show, Josh brings decades of experience in helping government and enterprise fleets increase efficiency, reduce costs, and improve availability through smarter maintenance systems and consulting.
Marc Canton
Fleet management consultant and co-host, Marc is a seasoned strategist who helps fleets across North America rightsize their assets, optimize replacement plans, and navigate tough staffing challenges. Known for data-driven storytelling and hands-on problem-solving.
Looking to take the next step to fleet success? Start by requesting your free copy of The Fleet Success Playbook. Written by fleet professionals for fleet professionals, the Playbook breaks down the four key pillars of fleet success, and gives you the tools you need to build a truly great fleet.
Request your free (yes, really, free!) copy here: https://rtafleet.com/resources/fleet-success-playbook?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
Control fleet chaos with RTA Fleet360, proven software designed by fleet managers for fleet managers: https://rtafleet.com/book-a-demo?utm_source=simplecast&utm_medium=footer_notes&utm_campaign=episode_213
In this episode of The Fleet Success Show, Marc Canton is joined by fleet industry leader and Boynton Beach Fleet Director Dave Persad for a raw, heartfelt conversation about leadership, legacy, and transforming public sector fleets.
From his humble beginnings on a farm in Trinidad to managing award-winning fleets in Florida, Dave shares his journey through construction, hardship, and passion-led transformation. You'll hear about how he led West Palm Beach and Boynton Beach to Top 100 Fleet rankings, his strategies for stakeholder engagement, and the power of intentional culture. This episode is packed with real talk on managing resources, securing buy-in, and building a team that believes in the mission.
Whether you’re struggling to get budget approvals or dealing with bad apples on your team, this episode is a playbook for turning frustration into progress. Dave's story is a must-listen for fleet managers trying to prove their value, protect in-house maintenance, and build a team people want to follow.
Key Takeaways:* Intentional Culture: Leadership isn't an accident. Dave shows how intentional values, love, and high expectations shape teams that succeed. * Data + Emotion = Influence: Learn how Dave tells a compelling fleet story using performance metrics tied directly to stakeholder needs. * Stakeholder Satisfaction is Everything: Dave runs quarterly fleet meetings with all departments to align goals, manage replacements, and improve availability. * Recruitment Through Leadership: Treat people right, and they follow you. Half of Dave's team followed him from West Palm Beach to Boynton Beach. * You Can't Tolerate Bad Apples: One negative tech can tank a culture. Learn how Dave documents and leads through tough conversations. * Food, Family, and Follow-Through: Sometimes, building culture means breaking bread. Literally.
Speaker Bios:Marc Canton is the VP of Product and Consulting at RTA: The Fleet Success Company. With nearly 30 years in fleet, he brings a blend of tech expertise and hands-on experience to help fleets succeed.
Dave Persad is the Fleet Director for the City of Boynton Beach, FL. With a background in construction and public works, Dave has led multiple fleets to Top 100 status using a culture-first, data-driven approach.
In this episode of The Fleet Success Show, host Nathan Schafer sits down with Brent Messner from the City of Las Vegas to explore a topic that's essential for every fleet professional: how to build a successful and lasting career in the fleet industry.
Starting from their humble beginnings as technicians, both Nathan and Brent share real, relatable stories of navigating the fleet world, embracing continuous education, and the pivotal moments that shifted their mindsets from "turning wrenches" to leading teams. Brent reflects on the moment his supervisor told him he was destined to run the place one day—a comment that sparked his journey toward leadership.
The duo dive into the importance of ongoing training, why technicians need to understand more than just tools, and how building strong vendor and peer relationships accelerates career growth. Whether you're just starting your fleet journey or you're a fleet manager looking to elevate your team, this episode is packed with actionable insights.
Key Takeaways:
- Invest in Yourself: Don’t wait for your employer to offer training—seek it out and fund it if you have to. It pays off.
- Mentorship Starts Early: One comment from a supervisor can completely change a technician’s trajectory.
- Training Isn't Optional: Even if you're in government and budgets are tight, training can (and should) be baked into vendor contracts.
- Relationships Are Everything: Your network will help you solve the problems you haven’t even run into yet.
- Walk the Shop Floor: New fleet managers should spend time learning from their technicians and operators.
- Certifications Matter: Whether it’s ASEs, CAFM, or CPFP, showing you're an active participant in the field builds credibility.
Speaker Bios:
Nathan Schafer is a Fleet Success Manager at RTA: The Fleet Success Company, with over 25 years of experience in the fleet industry. From technician to manager to consultant, Nathan brings a real-world, no-fluff perspective to helping fleets succeed.
Brent Messner is the Fleet and Fuel Operations Manager for the City of Las Vegas and a co-host of the Not Just Fleet podcast. With a background in government fleet operations and a passion for technician training, Brent shares his journey from shop floor to leadership.
“By the time we figured it out, we had to replace 110 engines—10% of the fleet. All because of bad fuel.” – Dave Persad
Episode SummaryWhat happens when your vehicles are running perfectly one week—and the next, you’re replacing 110 engines?
In this gripping episode of The Fleet Success Show, host Marc Canton sits down with award-winning fleet manager Dave Persad to uncover one of the most catastrophic fuel contamination events in fleet history. Dave walks us through a nightmare scenario that began with a few strange service calls and escalated into a full-blown crisis affecting hundreds of vehicles.
This isn’t just a horror story—it’s a masterclass in leadership, diagnostics, resilience, and how to turn chaos into a controlled comeback.
Fleet managers, buckle up—this episode is a must-listen if you want to protect your team, your equipment, and your reputation from unexpected disasters.
Key Takeaways* Bad fuel can destroy your fleet – Learn how fuel contamination silently compromised engines before anyone knew what was happening. * Relationships are critical in a crisis – Strong dealership and vendor relationships can be the difference between weeks and months of downtime. * Documentation is your legal shield – Dave shares how detailed work orders and PM records saved his team from blame and supported insurance/legal claims. * Fleet success relies on preparation – Discover how Dave’s team managed to keep operations going with backup vehicles, leases, and strategic planning. * Testing your fuel isn't optional – Implement rolling 30-day sampling to avoid hidden contamination disasters.
🎙️ Speaker Bios🎤 Dave Persad
Fleet Manager, City of Boynton Beach
With over a decade of award-winning fleet leadership, Dave has led multiple programs to national recognition, including five consecutive placements on the “100 Best Fleets” list. He’s also a Leading Fleets recipient and has overseen crisis-level repairs with incredible finesse. Dave currently manages the Boynton Beach fleet and is known for his practical expertise, operational discipline, and collaborative leadership style.
🎤 Marc Canton
VP of Product & Consulting, RTA: The Fleet Success Company
Marc brings extensive experience in fleet operations and a sharp strategic lens to every conversation. As the host of The Fleet Success Show, he digs into the realities of fleet leadership and pulls out actionable insights for RTA customers and the wider fleet community.
"The strength of any relationship is the speed of repair. In fleet leadership, trust isn’t optional—it’s the operating system."
📄 Episode Summary
In this raw and insightful solo episode, The Fleet Success Show host and RTA CEO Josh Turley shares a behind-the-scenes look into RTA’s latest executive planning offsite—and the deep leadership lessons that emerged.
Josh walks listeners through the three powerful trust-building exercises used during the session, all rooted in Patrick Lencioni’s framework from The Five Dysfunctions of a Team. These are not fluffy icebreakers—these are intentional, sometimes uncomfortable, but deeply transformative exercises that strengthen trust, foster accountability, and eliminate dysfunction from leadership teams.
Fleet managers, especially those leading multi-department teams or navigating difficult internal dynamics, will gain practical insight into how to build psychological safety, align on purpose, and create a culture where candid feedback is not only welcome—but expected.
Whether you’re dealing with drama in the shop, silos across departments, or a lack of accountability from your leadership team, this episode is packed with real-world, repeatable tactics to build cohesion from the inside out.
✅ Key Takeaways
- Why trust in motives is more foundational than trust in competence
- How to use a Team Health Assessment to reveal hidden dysfunction
- The impact of personal history storytelling on team cohesion
- How the Helps/Hurts feedback loop drives accountability and growth
- Why emotional regulation is a leadership superpower
- Why dysfunction at the top trickles down—and how to fix it
👤 Speaker Bio
Josh Turley
CEO, RTA: The Fleet Success Company
With over 20 years supporting fleets across North America, Josh is a fleet culture evangelist and systems thinker. As CEO of RTA, he’s passionate about helping fleet managers evolve into true leaders—by eliminating internal dysfunction, building trust, and creating healthy teams that drive long-term operational success.
In this episode of The Fleet Success Show, Josh Turley (CEO, RTA) and fleet veteran Nathan Schafer dive deep into the not-so-sexy—but absolutely critical—topic of vehicle inventory. If you've ever assumed that what's in your fleet maintenance management software matches what’s on your lot… think again.
From rogue departments buying vehicles under the radar to liabilities that could land you in legal hot water, this episode breaks down why accurate, hands-on inventory is non-negotiable. Nathan shares real stories from public sector and construction fleet life, including equipment that literally vanished and a catastrophic fire that made insurance records the only thing standing between chaos and coverage.
You’ll also get practical advice on how to conduct a modern vehicle inventory using today’s tools—plus why photos, odometer updates, and walkarounds could save you millions (or your job).
✅ Key Takeaways
- Inventory isn't optional—it's a legal, financial, and operational necessity.
- What’s not in your FMIS can hurt you.
- Assets missing from your fleet maintenance software = massive liability.
- Photos are proof. Capture and attach them to records to avoid insurance nightmares.
- Rogue departments = rogue liabilities.
- Centralized oversight is critical.
- Annual walkarounds uncover the truth. From ghost assets to forgotten equipment, nothing beats boots on the ground.
- Digital tools like RTA Fleet360’s mobile app simplify the process with photo capture, odometer updates, and record linking.
Speaker Bios
Josh Turley, CEO of RTA: The Fleet Success Company. With two decades of experience supporting fleets, Josh is passionate about helping fleet managers lead with intention and build cultures of excellence. He’s a vocal advocate for using data and modern fleet management systems to drive measurable success.
Nathan Schafer, Fleet management expert with 25+ years in both public sector and private construction fleets. At RTA, he supports implementation, training, and product design. Known for his hands-on approach and deep operational knowledge, Nathan’s stories always come with a lesson (and sometimes a laugh).
FleetMaintenance #FleetManagement #FleetSuccess #VehicleInventory #FleetSafety #FleetCompliance #FleetMaintenanceSoftware #FleetManagementSoftware #GovernmentFleet #RTAFleet #AssetManagement #FleetLiability
"We're not addressing human behavior—we're just trying to show that we did something."
In this impactful episode of The Fleet Success Show, host Steve Saltzgiver sits down with 2024 Fleet Hall of Fame inductee Matthew Betz. With more than five decades in the fleet world, Betz has seen it all—from selling fleet solutions at Wheels Inc. to building out Detroit’s EV infrastructure at DTE Energy. But perhaps most compelling is his recent mission: transforming fleet safety by understanding human behavior.
The conversation dives deep into Betz's career evolution, including his leadership roles at NAFA and AFLA, the surprising challenges in launching an electric fleet at DTE, and why traditional driver training is failing. Together with behavioral psychologists (including his daughter!), Betz now focuses on empowering supervisors to become safety coaches—an idea that could redefine fleet risk management.
Fleet managers will walk away with real-world insights into EV adoption, stakeholder engagement, and a new lens on fleet safety that goes far beyond checklists and telematics dashboards.
Key Takeaways: Behavior Drives Safety: Most safety training fails because it ignores root causes. Changing driver behavior starts with understanding why* people drive the way they do. * Train the Coach, Not the Driver: Betz advocates for supervisor-led coaching rather than automated training modules. * EV Adoption Is Hard—but Worth It: Infrastructure, range anxiety, and cultural resistance are all major hurdles, but thoughtful planning and change management can overcome them. * Data Overload is Real: Fleet managers are overwhelmed with telematics. Success lies in surfacing actionable insights—not just data. * Fleet Needs a Seat at the Table: Top-performing fleets are integrated with organizational leadership and strategy.
Speaker Bios:Matthew BetzMatthew Betz is a fleet industry legend, boasting a 50+ year career that spans fleet leasing, consulting, OEM partnerships, and utility fleet management. A former VP at Wheels Inc., Betz later spearheaded the electric fleet initiative at DTE Energy. He’s a past president of AFLA, a longtime NAFA board member, and was inducted into the Fleet Hall of Fame in 2024. Today, he leads Orc Creek Fleet Consulting and works closely with behavioral science firm ABA Technologies to revolutionize fleet safety.
Steve SaltzgiverSteve Saltzgiver is a veteran fleet executive, consultant, and host of The Fleet Success Show. With experience leading massive government and private fleets, Steve now brings his expertise to the mic, guiding fleet professionals toward operational excellence and sustainable success.
“If you're tracking school bus maintenance in a notebook, you're 30 years behind—and it's costing you way more than you think.” — Marc Canton
📝 Episode SummaryIn this data-packed episode of The Fleet Success Show, host Marc Canton is joined by school bus operations and data analytics expert Griffin Scott to dive deep into one of the most overlooked and under-optimized segments in fleet management: school transportation fleets.
Griffin shares how his background in geoinformatics and data science led to a decade of improving efficiency for school districts nationwide. Together, Marc and Griffin break down why many school bus fleets are still stuck in the past, what they can learn from commercial fleet operations, and how the right fleet maintenance management software (FMIS) can revolutionize performance, staffing, and safety.
The duo also explores three strategic levers school districts can use to save time, money, and headaches:
- Bell time studies
- Route optimization
- Walk zone evaluations
And of course, they tackle the EV school bus conundrum—a perfect use case that’s become a logistical nightmare for many underprepared districts.
Key Takeaways
- Routing software ≠ Fleet Management Software: Most districts lack a true FMIS, causing deferred maintenance, poor data retention, and technician overload.
- Driver + Tech Shortage = Disaster: With CDL-holding mechanics driving routes and superintendents behind the wheel, staffing is stretched dangerously thin.
- Bell Time & Route Optimization Save $$$: Small shifts in bell schedules or tiers can eliminate entire routes, reduce bus counts, and improve driver retention.
- EVs Are Ideal—But Only If You’re Ready: School bus EVs are a goldmine for clean, quiet, efficient transport, but the infrastructure, training, and funding must be in place first.
- Training Matters: The best software in the world is useless without trained users. Investment in ongoing training is critical for sustainable operations.
Speaker Bios
Marc Canton
Marc is the VP of Product & Consulting at RTA: The Fleet Success Company. With nearly 30 years of experience in fleet operations—including managing New York City’s Fordham University fleet—Marc is a passionate advocate for data-driven fleet maintenance, scalable systems, and modern software.
Griffin Scott
Griffin is a data scientist with a specialty in geoinformatics and fleet analytics. Before joining RTA, he spent nearly a decade consulting with school districts across the country to optimize bus routes, bell times, and walk zones—improving safety, efficiency, and savings.
"Burn the data. Start fresh. The past you is holding your fleet hostage."
Detailed Episode SummaryIn this episode of The Fleet Success Show, Josh Turley and Marc Canton tackle one of the most contentious topics in fleet management: data retention. From government fleets clutching onto 26 years of work orders to fleet managers hoarding “just in case” data, they dismantle the myths about keeping everything forever.
They explore why data older than five years is almost always useless for analytics, how “garbage in, garbage out” isn’t just a cliché, and why old data often comes with old bad habits baked in. Along the way, they unpack sunk cost fallacy in a fleet context, the hidden dangers of “organizational garbage,” and why purging or rolling up data can speed up your fleet maintenance management software and help you focus on what actually matters today.
With plenty of real-world examples, humor, and a few spicy analogies (think Marie Kondo meets fleet management), Josh and Marc show how a clean data start can set you — and your future fleet managers — up for massive success.
Key Takeaways* 5 years or less of historical data is sufficient for most fleet analytics — older data is often irrelevant. * Old data often carries inconsistent practices from multiple fleet managers, creating “organizational garbage.” * Hoarding data “just in case” is driven by fear, but it often slows down systems and clutters decision-making. * Rolling up or archiving old data keeps it accessible without polluting your active fleet maintenance system. * A new FMIS implementation is the perfect opportunity to clean house — and resist carrying over bad processes. * Your metrics should drive your data collection, not the other way around.
Speaker BiosJosh Turley – CEO of RTA: The Fleet Success Company. With over two decades in fleet management and software innovation, Josh leads RTA’s mission to help fleets save $1 billion. Known for his strategic vision and no-nonsense approach, Josh is passionate about empowering fleets through better processes, technology, and leadership.
Marc Canton – Fleet Consultant & Data Analytics Expert at RTA. Marc brings nearly 30 years of fleet experience, including 20 years running Fordham University’s fleet in NYC and a decade in consulting. He specializes in helping fleets leverage data to make smarter, faster, and more profitable decisions.
In this episode of The Fleet Success Show, Josh Turley (CEO of RTA: The Fleet Success Company) and Nathan Schafer (Public Sector Fleet Veteran & RTA Trainer) pull back the curtain on RTA Connect—the ultimate annual gathering for fleet managers, technicians, and industry leaders.
Nathan shares his journey attending RTA Connect first as a public sector fleet manager and later as part of RTA’s training team. They explore how the event blends leadership development, fleet management best practices, and deep-dive software training into an immersive experience that benefits both RTA users and non-users.
From learning leadership lessons that transform team culture, to mastering quick navigation shortcuts like Control+Q, to building industry relationships over go-kart races or behind-the-scenes aquarium tours—the episode shows how RTA Connect delivers impact far beyond a typical conference.
Key Takeaways* Not Just for RTA Users – Non-customers gain just as much from leadership, fleet management, and networking tracks. * Leadership Changes Retention – Supporting employees’ long-term goals boosts morale and loyalty. * Hands-On Software Learning – Live training sessions help attendees discover hidden features and powerful reports. * Networking is Gold – Breakfast conversations and after-hours events connect fleet pros with 400+ years of combined expertise. * Expect the Unexpected – From hurricane cancellations to party buses, flexibility is a key fleet (and event) management skill.
Speaker BiosJosh Turley – CEO of RTA: The Fleet Success Company. With 20 years in fleet management software, Josh blends technology expertise with a passion for leadership and culture, helping fleets maximize efficiency.
Nathan Schafer – Former public sector fleet manager with years of experience leading city fleet operations. Now an RTA trainer, Nathan specializes in applying fleet management principles to real-world challenges using RTA’s software.
Learn more about RTA Connect 2025: https://rtafleet.com/connect
“If you’re not being challenged, if you dread Monday mornings, or if leadership just doesn’t get it, that might be your sign. It’s time to go.”
In this no-holds-barred episode of The Fleet Success Show, host Marc Canton sits down with fleet industry legends Steve Saltzgiver and Scott Rood to unpack one of the toughest decisions a fleet professional faces: When is it time to leave your organization?
Pulling from decades of personal experience in government fleet management, military service, and private sector consulting, the trio dives deep into the emotional and professional triggers that signal it's time to move on. From toxic leadership and stagnating career growth to missed training opportunities and the importance of networking at fleet conferences, nothing is off-limits.
Expect wisdom, laughter, and a few hard truths from three guys who’ve seen it all, and left when it mattered most.
Key Takeaways:* Leadership Matters: If trust or belief in leadership is gone, it might be time to move on. * The Dread Factor: Dreading Monday mornings? That's a red flag. * The Growth Ceiling: If there’s no more challenge or path forward, consider the next step. * Training is Non-Negotiable: If your organization won’t invest in your professional development, that’s a problem. * Don’t Burn Bridges: The fleet world is smaller than you think — leave gracefully. * Networking Is Career Fuel: Conferences aren’t just education — they’re lifelines to your next opportunity.
Marc Canton
Fleet data guru with nearly 30 years in the industry. Formerly led fleet operations at Fordham University and across the New York region. Now a sought-after consultant and host of The Fleet Success Show.
Steve Saltzgiver
Fleet Hall of Famer and industry icon. Former Fleet Director for the States of Utah and Georgia. VP roles at Koch and Republic Services. Now a NAFA Fellow and dedicated fleet mentor.
Scott Rood
Veteran of the U.S. Air Force and long-time public sector fleet leader. Formerly led fleets for Washington State and Clark County. Current NAFA Education Committee member and passionate advocate for technician training.
"If you're not at NAFA, you might be in the wrong job."
NAFA 2025 wasn’t just a trade show—it was a wake-up call for fleet professionals everywhere. In this episode, RTA’s own leadership dives deep into why attending industry events is essential—not optional—for anyone serious about growing their fleet career and solving today's toughest challenges.
From scooter gangs and AI breakthroughs to bold takes on the state of fleet education and technician recruitment, this episode is full of spicy insights, personal stories, and hard truths. Whether you’re a fleet manager fighting for budget or a tech looking to move up the ranks, this one’s for you.
Key Takeaways:
- Why skipping trade shows is hurting your career (and your fleet)
- How just one idea from NAFA can pay for itself tenfold
- Why fleet organizations must invest in training, recognition, and benchmarking
- How micro-mobility and AI are reshaping the fleet landscape
- The case for a national degree in Fleet Management
Speaker Bios
Facundo Tassara – Senior Fleet Success Advisor at RTA: The Fleet Success Company. Former fleet manager turned national advocate for smarter, data-driven, people-first fleet operations.
Marc Canton - With a background in consulting and analytics, Marc now leads the design of tomorrow’s fleet management software—one that meets real-world needs in the shop and the boardroom.
"You may outsource your M&R, but you can't outsource your fleet management. That has to be internal." – Marc Canton
The trio unpacks real-life horror stories, including unnecessary tire replacements, duplicate battery charges, and a $7,000 bill for work that should’ve cost $1,000. They hammer home the point that outsourcing maintenance is fine—but abdicating responsibility isn’t.
Whether you're running 100 units or 4,000, this episode is a masterclass in oversight, system integration, and having the guts to ask, “Did you actually do that repair?”
Key Takeaways:* Outsourcing your M&R is not outsourcing your responsibility. * Always audit invoices—even small transactions add up. * Use your own fleet maintenance management system—don’t rely on the vendor’s software. * Write clear, performance-based SLAs with incentives and penalties. * A fleet maintenance system should flag warranty work and repeat repairs. * Empower your team (or hire pros) to spot check the work physically on vehicles. * Your FMC’s priority is their bottom line—not your fleet longevity.
Marc Canton30-year fleet veteran, currently leading product and consulting at RTA. Known for calling out industry fluff with sharp insight and sharper humor.
Steve SaltzgiverFleet Whisperer and consulting legend. Former director of fleets for Coca-Cola and multiple government entities. Brings unmatched operational wisdom to every conversation.
Scott RoodFleet expert, wrench-turner-turned-strategist, and master of sniffing out invoice BS. Trusted industry voice and audit specialist.
In this spicy episode, Marc Canton and fleet powerhouse Facundo Tassara dive deep into the fine line between self-promotion and arrogance in the fleet industry. They talk about why fleet managers must champion their teams and accomplishments—and how to do it without turning people off. From elevator pitches to dressing the part, Facundo shares battle-tested tactics to elevate your fleet’s reputation and your own leadership status. This is a masterclass in storytelling, relationship-building, and knowing your KPIs cold. Oh, and there’s a $200K mistake that somehow turns into a win. You don’t want to miss this.
📌 Key Takeaways:* Promote your fleet’s success, not just yourself. * Build strong relationships with internal stakeholders—city managers, purchasing, sustainability teams. * Dress the part: Visual perception matters more than we admit. * Always be ready with your elevator pitch (and know who’s in the elevator with you). * Use data storytelling: Metrics are meaningless if they’re not contextualized. * Repetition is key: Tell your story often and to the right people. * Build trust before you ask for funding—or forgiveness.
👥 Speaker Bios:Facundo TassaraFleet Success Manager at RTA, former government fleet manager, and all-around fleet rockstar. Facundo blends operational expertise with infectious energy and a killer instinct for storytelling that gets results.
Marc CantonVeteran of the fleet industry with nearly 30 years of experience. From managing university fleets to leading product and consulting at RTA, Marc brings strategic insight and salty humor in equal measure.
In this no-nonsense, insight-packed episode of The Fleet Success Show, hosts Josh Turley and Marc Canton dig deep into one of the most misunderstood—and often mishandled—aspects of fleet management: technician staffing.
When the budget axe drops, tech labor is often the first target. But how do you know if you actually have too many (or too few) technicians? The answer lies in smart data usage, AEUs (Asset Equivalent Units), and a whole lot of operational efficiency.
The duo covers everything from proper classification and indirect labor tracking to why your techs should never leave their bay (seriously—stop letting them go to the parts room). They even pull in lessons from UPS legend Ron Turley, who nearly doubled fleet size without hiring a single new technician.
Whether you're struggling with staffing, begging for bays, or just looking to squeeze more efficiency out of your team, this is your playbook.
✅ Key Takeaways
- AEUs > Guesswork: Stop guessing. Asset Equivalent Units give you a data-driven method to determine your tech needs.
Techs Shouldn’t Wander: Every minute away from the bay is wasted productivity. Preload parts, use tablets, and minimize distractions. - Indirect Labor = Hidden Cost: Track everything. Clean-up, training, and admin time add up fast and should be in your labor math.
- Don’t Underestimate Training: Time spent training isn't lost—it's leveraged. A better-trained tech is a faster, more efficient one.
- Right-Type, Not Just Right-Size: The right asset or tech mix makes all the difference. You might not need fewer people—just the right ones.
- Use Data to Win Budget Battles: When you can prove staffing needs with numbers, finance has little room to argue.
🎙️ Speaker Bios🎤 Josh Turley
CEO, RTA Fleet
Fleet tech visionary and third-generation leader of RTA, Josh brings a leadership-obsessed mindset to everything he touches. He’s passionate about transforming fleet management through smart technology and empowering people to succeed.
🎤 Marc Canton
Head of Product & Consultant, RTA Fleet
With nearly 30 years in fleet—including running a major NYC fleet and now helping hundreds of organizations as a consultant—Mark knows the struggles, the strategies, and the sweet wins that make fleets successful.
“Fleet isn’t just turning wrenches anymore—it’s strategic asset management, customer service, data science, and culture building. And it deserves that respect.” – Clinton Bench, UCLA
Episode Summary
In this episode of The Fleet Success Show, host Marc Canton sits down with Clinton Bench, Director of Fleet and Transit at UCLA, for a thought-provoking discussion on the evolving role of fleet managers in higher education.
Clinton opens up about the operational and cultural transformations happening within UCLA’s fleet operation—including their journey to electrification, the role of microgrids and dynamic wireless charging, and the importance of centralization in a historically decentralized university system.
This episode is a masterclass in leading change from within, using data, partnerships, and perseverance to shift paradigms in the public sector. From overcoming EV charging infrastructure challenges to creating intentional development paths for team members, this conversation delivers a rare behind-the-scenes view into a cutting-edge government fleet that’s building for the future.
Key Takeaways
- Centralization is key in large, decentralized institutions. Fleet operations thrive when given control over acquisition, maintenance, and remarketing.
- Fleet professionals are service providers, and success depends on building internal trust and aligning fleet goals with stakeholder needs.
- UCLA is a national leader in EV transition, with 40% of the fleet now electric, and an innovative microgrid project tied to a hydrogen fuel cell.
- Data is essential: Smart use of FMIS and telematics enables predictive maintenance, utilization tracking, and customer service improvements.
- Culture matters: Staff development, continuous learning, and embracing change are just as critical as technical skills.
Speaker Bios
🎤 Clinton Bench
Director of Fleet and Transit, UCLA
Clinton brings over 25 years of public sector transportation experience, now leading one of the most progressive university fleets in the U.S. A passionate advocate for electrification, centralization, and professional development, Clinton also serves in leadership roles with NAFA and NASA (National Association of State and University Fleets).
🎤 Marc Canton
Host, The Fleet Success Show
Marc Canton is a leading fleet consultant and co-host of The Fleet Success Show, where he explores operational efficiency, stakeholder satisfaction, and leadership within fleet management.
"Fleet managers make the world go round, so why doesn’t the world recognize that?"
🎧 Episode SummaryIn this compelling episode of The Fleet Success Show, Vice President of Product & Consulting Marc Canton sits down with Scott Conlon, a fleet industry powerhouse whose career has spanned local government, the U.S. Forest Service, and now RTA.
This is more than a “get to know you” episode, it’s a masterclass in what fleet leadership should look like. From wrench-turning student mechanic to managing one of the most complex fleets in the world, Scott shares how leadership, education gaps, data, and stakeholder management collide in public fleet environments.
Expect laughs, stories from the trenches (literally, including Iraq), and raw insight into what the fleet industry is missing if it wants to attract and retain the next generation of leaders.
🧠 Key Takeaways* Fleet’s Career Path is Broken: There’s no formal route from technician to fleet manager, and that’s holding the industry back. * The Industry Needs Professionalization: Recognition, respect, and structured education are crucial for the future. * Federal vs. Local Fleet: Scott contrasts massive national fleet logistics (like the U.S. Forest Service) with county-level operations. * Real-World Complexity: Managing matrix organizations, vendor relationships, fire apparatus, fuel programs, and 23,000 fleet credit cards? Just another day in fleet. * The Power of Mentorship and Hustle: Scott’s success was built on initiative, military discipline, and the humility to always learn.
👤 Speaker BiosScott Conlon
Fleet Consultant, RTA | Former National Fleet Manager, U.S. Forest Service
From turning wrenches at University of Maryland to overseeing 18,000 vehicles and 5,000 assets for the Forest Service, Scott brings unmatched operational depth and a heart for elevating the fleet profession.
Marc Canton
VP of Product & Consulting, RTA
Nearly 30 years in fleet management, Marc combines industry knowledge with a passion for training, leadership development, and making fleet professionals the heroes they are.
Episode Summary:In this candid episode of The Fleet Success Show, RTA CEO Josh Turley and fleet industry veteran Marc Canton dive headfirst into a growing crisis facing government fleets: massive budget shortfalls. With some agencies facing $2-3 million in cuts, they explore the crossroads where leadership, fleet efficiency, and public service collide.
Rather than simply trim the fat, Josh and Marc flip the script: budget cuts can be a golden opportunity to innovate, right-size, and lead with boldness. From leveraging debt financing to rethinking replacement backlogs and idle fleet utilization, this episode is a strategic playbook for fleet managers forced to do more with less. It's a masterclass in leading up, down, and across, all while protecting your team and your fleet's integrity.
Whether you're managing a city fleet or consulting on fleet maintenance management software, this episode will leave you with tools to navigate fiscal storms while keeping your mission (public service) at the core.
Key Takeaways* Two options for deficits: Cut expenses or raise revenue, and the latter is politically toxic. * Leadership mindset: Your first response cannot be “we can’t.” Be an advisor, not a blocker. * Debt financing & leasing: Underutilized lifelines for cash-strapped fleets. * Right-sizing tactics: Everything from technician staffing to underutilized assets can yield savings. * Consulting ROI: Outside expertise often identifies millions in savings by seeing what insiders can’t. * Storytelling = survival: Present options with consequences, not resistance. You’re informing policy, not making it.
Speaker BiosJosh Turley
CEO, RTA: The Fleet Success Company
A third-generation leader, Josh has spent 20 years helping fleets succeed and the last decade redefining fleet management software through innovation, leadership, and culture.
Marc Canton
Fleet Success Consultant, RTA
With nearly 30 years in the fleet industry, including two decades managing Fordham University’s fleet, Marc brings practical, battle-tested strategies to municipal fleet management, specializing in resource efficiency and leadership development.
“Closed mouths don’t get fed. If you don’t speak up about what your fleet really needs, no one’s going to help you.”
In this laugh-out-loud, wisdom-packed episode of The Fleet Success Show, hosts Josh Turley and Marc Canton sit down with Harold Siguenza, the Assistant Director of Public Works for the City of Avondale, Arizona. Buckle up—because Harold’s story isn’t your typical “fell into fleet” tale. It’s a full-throttle leap from car sales to budget analyst to fleet operations and beyond.
Harold shares how he transformed from “the guy asking what a budget office even does” to the trusted leader of multiple divisions including fleet, solid waste, transit, and pavement preservation. Along the way, he exposes the harsh reality of “finance PTSD,” breaks down how to actually get your fleet replacement budget approved, and drops truth bombs on leadership, trust, and the secret to building a legacy beyond the garage.
This one is for every fleet manager who’s ever wondered, “What’s next?” Harold shows that fleet isn’t just a job—it’s a launching pad for a purpose-driven career in public service.
Key Takeaways
- Fleet + Finance = Power: Understanding how budget offices think helps you win more resources—and influence.
- Squeaky Wheels Win Replacements: You get what you ask for—so stop lowballing your budget out of fear.
- Leadership is Trust First: Harold reveals how trusting his team (and asking tons of questions) built powerful alignment.
- Fleet Pros Isn’t Just a Club—It’s a Career Accelerator: Why Fleet Pros' new 101 series is grooming the next generation of leaders.
- Succession Planning is Not Optional: Your legacy isn’t your title—it’s who comes after you.
Speaker Bios
Harold Siguenza
Assistant Director of Public Works, City of Avondale
A fleet outsider turned fleet champion, Harold’s story blends public administration, fleet management, and a relentless drive to serve the public. He’s also a board member with Fleet Pros, where he helps up-and-coming techs and supervisors rise into leadership roles.
Josh Turley
CEO, RTA: The Fleet Success Company
As RTA’s CEO, Josh brings decades of insight into building better fleets through smart leadership, technology, and systems. His mission: help fleet managers lead with confidence.
Marc Canton
Head of Product & Consulting, RTA
With a background in consulting and analytics, Marc now leads the design of tomorrow’s fleet management software—one that meets real-world needs in the shop and the boardroom.
FleetLeadership #FleetSuccess #FleetManagerLife #FleetMaintenanceSoftware #PublicWorksLeadership #SuccessionPlanning #GovernmentFleet #FleetPros
“There are two biggest buckets of cost in any fleet: your people and your assets. If you're not managing both with strategy, you're leaking efficiency.”
In this consulting-centric episode, Marc Canton and Steve Saltzgiver give listeners an inside look at the real issues fleet organizations are asking RTA for help with — and the critical ones they aren’t asking about but should be.
From right-sizing analyses and facility planning to VMRS codes and preventive maintenance workflows, this episode reads like a checklist of where modern fleets are succeeding... and where they're falling behind. Steve breaks down how fleets can turn reactive problems into proactive strategies by investing in policies, proper documentation, and performance benchmarking.
Whether you're a fleet manager dealing with staffing shortages or a city agency unsure if your shop still fits your growing fleet, this episode is packed with practical guidance and candid consulting insights that will help you run a more efficient, effective operation.
Key Takeaways:* Most Requested Projects: Best practice assessments, staffing studies, facility reviews, right-sizing analysis, and cost of service evaluations. * Right-Sizing Always Pays Off: These projects consistently deliver ROI by helping fleets identify and reduce excess or underutilized assets. * Facility Assessments Are Rising: Growing fleets are struggling with outdated bays, cramped layouts, and missing the mark on equipment needs. * Underutilized Tools: Many fleets still lack documented workflows, up-to-date policy manuals, and clean, lean shop environments. * Preventive Maintenance Process Is Key: PM efficiency depends on prep work — staging parts, tools, and task flow to avoid tech downtime. * Chargebacks and Data Visibility Drive Better Behavior: Transparent cost allocation policies can improve operator stewardship and accountability.
Marc Canton
Product leader at RTA and seasoned fleet consultant, Marc combines 20 years of fleet management experience with a sharp eye for software design and operational strategy. He’s passionate about helping fleets modernize.
Steve Saltzgiver
Fleet Hall of Famer and consulting guru, Steve brings decades of experience across public, private, and federal sectors. Known as the “Fleet Whisperer,” his insights drive transformation from the shop floor to the boardroom.
In this energizing episode, hosts Josh Turley and Marc Canton take you behind the scenes of RTA’s legendary Spirit Week, an annual company tradition that flies in every team member for a week filled with fun, games, home-cooked meals, and, most importantly, deep team bonding.
But this isn’t just about Mario Kart and barbecue. It’s a leadership playbook for anyone who wants to foster connection, culture, and camaraderie in their organization, without needing a massive budget or a corporate HR team. Josh and Marc walk through how Spirit Week started, what makes it work, and how fleet leaders can apply the same principles to strengthen their teams, even on a tight schedule or with limited resources.
From dunk tanks and cornhole tournaments to remote team integration and cross-department connection, this episode offers practical ideas to help fleet managers turn morale into momentum.
📌 Key Takeaways:* Culture is intentional. Great workplaces don’t happen by accident, they’re engineered through rituals, connection, and recognition. * Start small, then scale. Spirit Week began as a one-day potluck. Now it’s a company-wide celebration. Your fleet culture can grow the same way. * Don’t wait for permission. Block time, set expectations, and create the space. Start with low-cost, high-fun activities like games, cookouts, or team trivia. * Remote teams need bonding, too. Flying people in may not always be feasible, but there are scalable ways to bring hybrid teams together with intention. * Celebrating wins matters. Spirit Week isn’t just for fun, it included a milestone celebration of $100M in fleet savings. Recognize your team’s real contributions. * Leaders must go first. When leaders step up, get goofy, and cook meals or take a dunk tank hit, they humanize themselves and model vulnerability.
Speaker Bios:Josh Turley
CEO of RTA: The Fleet Success Company, Josh is a visionary leader who believes in building intentional culture. He’s the original force behind Spirit Week and a firm believer in celebrating wins, no matter how big or small.
Marc Canton
RTA’s Head of Product and longtime fleet manager, Marc is passionate about fostering team culture, driving operational excellence, and reminding us that even a simple shared meal can change the vibe of an organization.
In Episode 177 of The Fleet Success Show, Marc Canton and Steve Saltzgiver unload a truth-packed conversation on the painful realities of outsourcing fleet maintenance. From horror stories about seven visits for the same repair to $3,500 upsell attempts during a routine oil change, this episode explores the downside of putting your fleet’s fate in the hands of external vendors — especially without tight service-level agreements (SLAs) in place.
Marc vents his real-world frustrations as a fleet leader turned vehicle caretaker for his entire family. Steve, bringing decades of fleet management and consulting experience, breaks down how fleets can build smarter, more accountable outsourcing relationships. Together, they unpack when outsourcing makes sense, how to hold vendors accountable, and why an in-house shop might still be your best line of defense against inefficiency, comebacks, and ballooning costs.
🧠 Key Takeaways* You Need SLAs: Every outsourced service relationship should include documented expectations for turnaround time, comebacks, quality control, and performance-based penalties. * Comeback Rates Must Be Measured: Don’t just fix the same issue over and over — track comebacks and hold vendors accountable. * Relationships > Random Vendors: Choose trusted local partners and consolidate work volume to increase leverage and service priority. * Standardization Still Matters: Fleets forced to mix makes/models due to supply shortages must prepare for increased training and parts complexity. * The Case for In-House: In-house shops offer priority, control, and quality assurance that most outsourced solutions can’t consistently provide. * Outsourcing Requires Oversight: Treat vendors like your own employees — ask about technician training, measure KPIs, and set clear expectations.
🎤 Speaker BiosMarc Canton
Fleet expert, product leader at RTA, and longtime voice on The Fleet Success Show, Marc blends passion with firsthand frustration. With a career rooted in both fleet operations and vehicle procurement, he’s a fierce advocate for accountability in vendor relationships.
Steve Saltzgiver
Hall of Fame Fleet Manager and industry legend, Steve has held leadership positions across government and private fleets. His consulting expertise spans outsourcing strategies, in-house optimization, and SLA implementation. A trusted advisor, mentor, and “Fleet Whisperer.”
“Fleet management touches everything in the community. When a fire truck rolls out, we’re behind the scenes making sure it works — not just to get there, but to save lives.”
🎧 Episode Summary:In this inspiring episode of The Fleet Success Show, hosts Sara Burnam and Facundo Tassara unpack a powerful new movement within the fleet industry: fleet coaching.
Drawing from their own paths from shop floors to leadership, Sara and Facundo explore how coaching can transform technicians into supervisors, fill critical knowledge gaps, and help fleets thrive in the face of industry-wide staffing and training shortages. This isn’t your traditional consulting or training—it’s personalized, ongoing mentorship for all levels of fleet operations.
You’ll hear how fleet coaching empowers future leaders, strengthens technical and soft skills, and builds a stronger sense of community connection. Whether you’re a fleet manager, technician, or just someone trying to figure out your next step in the industry, this episode shows why coaching might be the key to unlocking your team’s full potential.
📌 Key Takeaways: Fleet Coaching Fills the Post-Consulting Gap: Most consulting ends at the board presentation. Fleet coaching ensures support after the plan is made. * Leadership Starts with Listening: Transitioning from technician to supervisor requires a shift from doing to listening—and that’s a teachable skill. * Every Fleet Is Unique: There’s no “one-size-fits-all” curriculum. Coaching adapts to your team’s structure, challenges, and maturity level. * Coaching Builds Community: Helping team members understand the why* behind their work creates ownership, purpose, and pride. * It’s Not Just for Managers: Coaching applies to entry-level techs, supervisors, middle managers, and even frontline admin staff.
🧠 Speaker Bios:Facundo Tassara
Fleet Success Manager at RTA, Facundo brings public and private sector experience from mechanic shops to government operations. He’s passionate about coaching the next generation of fleet leaders and designing data-driven processes that actually work.
Sara Burnam
2023 Public Sector Fleet Manager of the Year and current RTA Fleet Success Manager, Sara knows what it means to grow from the ground up. From shop floor to director, she helps fleets build strong teams and meaningful impact through intentional leadership.
FleetSuccess #FleetCoaching #FleetLeadership #FleetDevelopment #FleetMaintenanceSoftware #VehicleFleetMaintenance #FleetMentorship #FleetTraining #GovernmentFleetManagement #FleetManagementSystem
In this episode, The Fleet Success Show tackles one of the most underappreciated yet critical foundations of fleet operations: asset class coding.
Marc Canton and fleet consultant Scott Rood dive deep into why classifying vehicles and equipment correctly isn’t just a box-checking exercise—it’s essential for accurate lifecycle analysis, utilization tracking, budget forecasting, and replacement planning. Scott shares his decades of experience—from Air Force maintenance manager to fleet consultant—and breaks down how government, private, and utility fleets can create meaningful, data-driven class codes that drive real ROI.
They debunk common pitfalls like “over-granular” coding, explain the dangers of poor asset grouping, and explore real-world examples from excavators to electric vehicles. Whether you're a fleet veteran or new to the game, this episode gives you practical, actionable advice for transforming your fleet's data accuracy and long-term strategy.
📌 Key Takeaways:
- Proper Class Coding is Foundational: Without it, replacement planning, cost analysis, and utilization thresholds are fundamentally flawed.
- Avoid Both Over- and Under-Graining: Overcoding every asset is as bad as lumping too many together—find the “just right” level of detail.
- Fuel Type Matters: A gas-powered truck and its electric twin are not the same class. Different performance, costs, and data outputs demand different classifications.
- Use Available Systems: Tools like NAFA and APWA’s classification systems are free and highly effective.
- Context-Driven Coding: A landscaping fleet needs different granularity than a government fleet. Don’t copy-paste your structure—tailor it to your operation.
- It's Not One and Done: Class codes need to be reviewed and refined over time as your fleet and tech evolve.
🧠 Speaker Bios:Marc Canton
Head of Product at RTA, Mark brings over 30 years of fleet management experience across public and private sectors. Known for simplifying complex processes, he's passionate about helping fleets leverage software to drive better decisions.
Scott Rood
Fleet consultant and former USAF Vehicle Maintenance Manager, Scott has seen it all—from government agencies to utilities to international consulting. A go-to expert on class coding and lifecycle analysis, Scott brings clarity to complex fleet structures.
FleetSuccess #FleetData #FleetMaintenanceSoftware #ClassCoding #FleetLifecycle #FleetManagementSoftware #VehicleFleetMaintenance #FleetUtilization #GovernmentFleetSoftware #FleetOperations
This isn’t just about Baja — it’s a powerful metaphor for running a successful fleet operation. The challenges of off-roading mirror the pressures of leading a fleet: stay alert, communicate with clarity, never leave anyone behind, and always prepare for the unexpected. Whether you’re managing vehicles or navigating career challenges, the desert teaches resilience, strategy, and soul-refreshing perspective.
📌 Key Takeaways:* Overcommunicate Clarity: Just like convoy radio protocols, great leadership requires repeating key messages until everyone is aligned. * Fatigue is a Liability: Leaders must recognize when to rest — pushing through without recovery risks the entire operation. * The Map is Not the Terrain: Real-world execution often deviates from plans; adaptability is non-negotiable. * Prepare for the Worst: Risk management isn't just smart — it's survival. Always carry the metaphorical "U-bolts." * Team Number One: In leadership and fleet operations, there are no silos. If one person fails, everyone does. * Rediscover Joy: Off-roading reminds us to reconnect with childlike wonder. Leaders need soul-refreshing hobbies too.
🧠 Speaker Bios:Josh Turley
CEO of RTA: The Fleet Success Company, Josh is passionate about building leaders and advancing fleet success through strategy, software, and soul. He’s a hands-on adventurer who brings real-world experience into boardroom lessons.
Marc Canton
Fleet Success advocate, co-host, and operational expert with a gift for bringing out deep insights in light-hearted conversation. Marc’s background in enterprise leadership makes him the perfect mirror for Josh’s reflections.
These aren’t just entertaining tales. Each story is packed with critical lessons in leadership, accountability, and the hard realities of managing complex fleets. Whether it's dealing with rogue employees, taking responsibility for costly mistakes, or standing firm under executive pressure, this episode delivers powerful insights for fleet professionals at every level.
If you've ever wondered what it takes to make it to the Fleet Hall of Fame, this episode is the playbook.
Key Takeaways:* Documentation Matters: Journaling your daily fleet experiences can preserve valuable lessons and build your leadership credibility. * Check Under the Hood: Always verify vehicle inspections—those “minor oversights” could be bird nests… or worse. * Own Your Mistakes: Taking accountability can turn a career-defining moment into a career-building one. * Culture and Leadership: Toxic leadership can drive great employees away. Sometimes walking away leads to bigger opportunities. * Fleet Safety is Life or Death: Bald tires and missed inspections aren’t just maintenance issues—they can be fatal. * Fleets Burn (Literally): Garbage trucks, turbochargers, and hoppers go up in flames more often than you'd think. * Reputation Follows the Logo: Employees driving city vehicles to strip clubs? That’s a PR nightmare waiting to happen.
Steve SaltzgiverFleet Hall of Famer. Nicknamed "The Fixer of Fleet" by Government Fleet Magazine. With decades of experience across city, state, transit, and private fleets, Steve has transformed underperforming operations into high-functioning successes. He’s been a state director, built trucks, sold cars, and led with integrity through high-stakes challenges.
Josh TurleyCEO of RTA: The Fleet Success Company. Fleet tech veteran and strategic storyteller. Josh brings deep insight into operations, leadership, and scaling sustainable fleet systems, along with a passion for mentoring the next generation of fleet professionals.
“Fleet is the most under-resourced industry in the world — and yet, nothing happens without a fleet.” – Marc Canton
From the comeback of in-person networking events to modernized certification programs, Bill shares how NAFA is driving change at the national and local levels. They discuss how the technician shortage, EV mandates, and rapid tech evolution are reshaping the landscape — and how NAFA is preparing fleet professionals to meet these challenges head-on.
Whether you're new to fleet or a seasoned pro, this episode is a rallying cry to get involved, stay educated, and build your network. It’s a must-listen for anyone who cares about the future of fleet.
✅ Key Takeaways* NAFA’s Local Networking Revamp: Over 100 in-person meetups in 2023, reviving community post-COVID. * Modernized Education: New online Fleet 101 courses and certification programs with real interactivity and adult-learning principles. * Job Task Analysis: Ongoing commitment to updating NAFA's certification based on real fleet roles and industry shifts. * Technician Support: Advocacy for better technician pay, recognition programs, and career path visibility. * Government Advocacy: Expanded state-level involvement to support common-sense legislation for fleet professionals. * Fleet as an Underdog: Why fleet often operates behind the scenes, and how initiatives like the 100 Best Fleets bring overdue recognition.
🎤 Speaker BiosMarc CantonAs Head of Product & Consulting at RTA, Marc helps fleets modernize their operations with innovative strategies and the right software tools. He's a leading voice in the industry and co-host of The Fleet Success Show, bringing deep passion and energy to every conversation about fleet excellence.
Bill SchankelBill is the CEO of NAFA, the largest and most influential fleet management association in North America. With a background in leading associations across various sectors, he brings a unique, holistic view to fleet challenges and is laser-focused on education, collaboration, and advocacy.
FleetManagement #FleetMaintenance #FleetSuccess #NAFA #FleetEducation #TechnicianShortage #FleetAdvocacy #FleetLeadership #GovernmentFleetManagement #FleetMaintenanceSoftware
“No one goes to school for fleet management—so if you’re in this role, you’re already on an unconventional journey. The only question is: what are you doing to bridge the gap?”
Drawing on 35+ years of experience and 450+ consulting engagements across North America, Tony shares hard-earned insights into the two major career paths that land someone in a fleet manager seat—and more importantly, the gaps each path leaves behind. Whether you're lacking technical knowledge or strategic business management experience, this episode offers concrete solutions to help you grow into the leader your fleet needs.
You'll walk away with actionable ideas—from leveraging CAFM/CPFP certifications to local networking, intentional culture, and even why shadowing your techs might be the best crash course you could ask for.
Key Takeaways* Two Paths, Two Gaps: Shop techs lack management skills; outside hires lack fleet-specific knowledge. * CAFM and CPFP: Essential certifications to build business acumen and operational awareness. * Intentional Culture: Not fluff—an actual strategy for leading people and improving performance. * Invest in Yourself: Books, courses, conferences—no excuses. Leadership is a skill, not a title. * The Legacy Factor: Real leadership is measured by how many leaders you develop.
Speaker BiosJosh Turley
CEO of RTA: The Fleet Success Company. A third-generation leader, Josh brings passion and practicality to the fleet world. Co-author of The Fleet Success Playbook and champion of intentional culture and leadership development.
Tony Yankovich
Fleet Hall of Famer and Senior Consultant at RTA. With 35+ years in fleet and 25 years in consulting, Tony has helped over 450 fleets improve operations. He’s a walking encyclopedia of what works—and what doesn’t—in public and private fleet management.
FleetSuccess #FleetManager #FleetLeadership #CAFM #FleetTraining #FleetManagement #LeadershipDevelopment #RTAFleet
Sara shares how her fifth-year leap into the "100 Best Fleets" was game-changing, and Facundo recounts how being stuck behind a train on his first day led to earning the trust of a skeptical technician. The duo emphasizes networking, certifications, and shutting up long enough to actually hear your team out.
Whether you're brand new or looking for a fleet leadership refresh, this episode is a goldmine of actionable advice—and it's way more fun than a fleet manual.
🎓 Key Takeaways:
🎯 Don’t change everything on day one. Earn trust first.
🧠 Listen to your seasoned staff—they know where the bodies are buried.
📊 Use your fleet data to tell compelling stories and secure resources.
💬 Have an elevator pitch ready with fleet KPIs and facts.
📚 Get your CAFM certification—it’s worth it.
🤝 Build relationships outside your department: procurement, leadership, and customers matter.
🧪 Always pilot before fully implementing a new system or product. 🐍 Beware of snake oil salesmen promising miracle fuel savings.
Sara Burnam – Fleet Success Manager at RTA With over 27 years of fleet and automotive experience, Sara has led large government fleets with multimillion-dollar budgets and 60+ team members. Most notably, she was named Public Sector Fleet Manager of the Year (2023). Now at RTA, she brings her leadership and operational insights to help other fleets succeed.
Facundo Tassara – Fleet Success Manager at RTA From wrenching in his dad’s mechanic shop to managing city fleets and working in fleet tech startups, Facundo blends hands-on experience with high-level strategy. His coaching style is candid, practical, and deeply informed by real-world success (and a few hard lessons).
FleetManagement #NewFleetManager #FleetSuccess #RTAFleet #FleetLeadership #GovernmentFleet #FleetTips #FleetPodcast
🛠️ "A great parts manager is worth their weight in gold. Without the right parts at the right time, even the best fleet operation grinds to a halt.”– Marc Canton
🚀 Episode SummaryFrom the importance of hiring the right parts professionals to leveraging technology for inventory control, they discuss how optimizing your parts program can save both time and money. They also explore common pitfalls in fleet maintenance, the pros and cons of outsourcing, and how a well-managed parts department directly impacts technician productivity and vehicle uptime.
If you’ve ever struggled with lost inventory, slow turnaround times, or unreliable vendors, this episode is packed with actionable advice to transform your fleet’s parts operation.
Key Takeaways:
✅ Outsourcing vs. In-House: Weighing the benefits and challenges of each approach.
✅ The Power of SLAs: Why service-level agreements are essential for holding vendors accountable.
✅ Inventory Management: How barcoding, cycle counts, and software automation can streamline parts tracking.
✅ The Role of a Great Parts Manager: The rare skill set needed to excel in parts management.
✅ Hidden Costs: How misplaced or untracked parts can bleed money from your fleet.
✅ Facility Layout Matters: Why strategic placement of parts rooms can reduce technician downtime.
Meet the Speakers:
🔹 Marc Canton – Head of Product & Consulting at RTA, with over 30 years of experience in fleet management and analytics.
🔹 Facundo Tassara – Award-winning fleet manager with seven recognitions in 100 Best Fleets. RTA’s Fleet Success Ambassador and BBQ enthusiast.
🔹 Nathan Schafer – Fleet Success Manager & Trainer with 25+ years in fleet operations, from technician to manager, and an active industry contributor.
🔧 Are you considering outsourcing your parts program? Wondering how to reduce downtime and improve fill rates? This episode will give you actionable strategies to optimize your parts department and keep your fleet running smoothly.
From identifying key metrics and leveraging leading indicators to managing people effectively and making data-driven decisions, this episode is packed with practical takeaways for fleet professionals looking to transform their operations. Whether you’re a new fleet manager or a seasoned pro, this conversation will give you a roadmap for fleet success.
Key Takeaways:
🚛 The First 30 Days Matter – Why listening to stakeholders and analyzing data is crucial before making changes.
📊 The Power of Metrics – Understanding leading vs. lagging indicators to predict and improve fleet performance.
👥 Fixing Culture & People Issues – Why most “bad apples” are actually a leadership problem—and how to turn them around.
⚙️ Right-Sizing & Parts Management – How to increase fleet availability while reducing costs.
🏆 Sustaining Success – The secret to ensuring fleet improvements last long after leadership changes.
Meet the Experts:
🔹 Marc Canton – Fleet strategy expert with nearly 30 years of industry experience specializing in fleet analytics and operational efficiency.
🔹 Steve Saltzgiver – A fleet industry Hall of Famer with experience in government and private sector fleets, known for his ability to transform underperforming fleet operations.
FleetManagement #FleetSuccess #Leadership #DataDrivenDecisions #FleetOptimization #FleetMetrics #FleetConsulting #TransportationIndustry #OperationalExcellence
Struggling with fleet efficiency?
Need expert insights to optimize your operations? Schedule a free consultation with our fleet consulting team today! Visit RTAfleet.com or email podcast@rtafleet.com to get started. 🚀
✅ Are we missing a crucial step in technician career paths?
✅ Why do techs leave—and is it really just about pay?
✅ How can fleet managers develop their own future leaders?
This episode dives deep into the career progression of fleet professionals, from turning wrenches to leading a shop, and the massive gap in training that’s holding many back. If you’re managing a fleet, hiring techs, or wondering how to grow in your career, this is a must-listen episode!
✔️ Fleet Career Paths Are Broken – Most techs don’t plan to become fleet managers, so we must show them the way early.
✔️ The Sink-or-Swim Mentality Is Failing Supervisors – Many techs are promoted without leadership training, leading to frustration and high turnover.
✔️ Culture Matters More Than You Think – If your techs leave for 50 cents more an hour, they’re actually leaving for a bigger reason.
✔️ Training & Cross-Training Are Key – Techs need to see beyond the wrench: parts, service writing, data analytics, and leadership skills are crucial.
✔️ Workforce Development Needs a Reboot – High schools and trade schools must do a better job explaining fleet as a long-term career path, not just a job.
✔️ Your Best Future Fleet Manager Is Already in Your Shop – But are you giving them the tools to grow?
🎙 Meet the Hosts🔹 Marc Canton – Head of Product & Consulting at RTA Fleet with 30 years of experience in fleet management, analytics, and vehicle costing.
🔹 Facundo Tassara – Fleet success manager with 25+ years in the industry, leading fleet development and training.
🔹 Nathan Schafer – Former technician turned fleet manager, now coaching others on leadership and fleet best practices.
🔗 Listen Now & Join the Conversation!📌 Available on Spotify | Apple Podcasts | Google Podcasts
📩 Have questions or feedback? Email us at podcast@rtafleet.com
FleetManagement #TechnicianShortage #FleetTech #FleetSuccess #AutomotiveIndustry #Logistics #Leadership #WorkforceDevelopment #FleetOperations #Podcast
The episode opens with introductions from Josh, Marc, and guest Mike Kastner, who shares his decades-long journey with NTEA. Mike explains NTEA’s core mission: representing manufacturers, distributors, and users of vocational trucks. The conversation explores critical industry topics, including:
- Electrification Challenges:
While light-duty EV adoption has accelerated, Mike stresses the technological and infrastructural hurdles of electrifying heavier work trucks. NTEA’s neutral stance on fuels focuses on availability, capability, and total lifetime cost. - Regulatory Whiplash:
Frequent shifts in government policies—particularly around EV mandates—create uncertainty. Fleet managers face the challenge of making long-term decisions amidst rapidly changing regulations. - Supply Chain & Economic Pressures:
Pandemic-induced disruptions persist, compounded by inflation, material shortages, and potential tariffs (notably the looming 50% tariff on Canadian steel and aluminum). - Labor Shortages in Skilled Trades:
Finding qualified welders and technicians remains difficult. Mike emphasizes the need for renewed investment in vocational education. - Work Truck Week Preview:
Mike highlights the upcoming Work Truck Week in Indianapolis, featuring the Green Truck Summit, new technology showcases, and solutions tailored for fleet professionals.
✅ Key Takeaways:🔑 Flexibility is essential: Fleet managers must stay adaptable amid shifting policies and technologies.
🔑 Electrification isn’t one-size-fits-all: EV solutions should align with vehicle use cases and infrastructure readiness.
🔑 Supply chain resilience matters: Companies need contingency plans for sourcing materials and components.
🔑 Invest in people: Addressing labor shortages requires prioritizing vocational training and skilled trades.
🔑 Stay informed: Events like Work Truck Week offer critical insights and connections for navigating industry change.
👥 Speaker Bios:Mike Kastner – Senior Vice President, NTEAWith over three decades at NTEA, Mike leads advocacy efforts in Washington, D.C., representing 2,200+ companies. His work focuses on regulatory affairs, fleet management, and promoting the vocational truck industry’s interests across North America.
Josh Turley – CEO, RTA FleetJosh brings 20+ years of fleet management experience and leads RTA Fleet’s mission to deliver cutting-edge fleet information systems.
Marc Canton – Fleet ConsultantWith nearly 30 years in fleet operations and consulting, Marc specializes in data-driven solutions for federal, state, and corporate fleets.
Drawing from decades of experience across thousands of implementations, Marc and Josh highlight the key reasons fleet managers struggle with adopting new technology. From data migration nightmares to lack of training and buy-in, they share hard-hitting lessons learned from real-world failures—and successes.
Key Takeaways from the Episode:🚨 Data Migration Can Make or Break You – Many implementations go off the rails due to bad data. If your fleet reporting was garbage before, don’t expect miracles just by switching systems. Take the time to clean, standardize, and validate your data before migrating it.
⏳ Budget for Time—Lots of It – Underestimating the time required to implement a new system is a fatal mistake. If you aren’t carving out time for training, testing, and system setup, your project will drag on for months (or years).
🔄 Process Overhaul is a Must – Saying, "That’s just how we do it," is a surefire way to ensure your fleet stays inefficient. Implementation is the perfect time to rethink and improve your workflows.
📊 Integration Gaps Can Wreck Everything – If your fleet software needs to integrate with other systems, don’t assume it will just work. Vet your vendors early and ensure they can actually deliver. Otherwise, you could be left scrambling when a critical integration won’t be ready for years.
🎓 Training is Non-Negotiable – The #1 reason fleets hate their software? They don’t know how to use it. Skimping on training means missed opportunities, lost efficiency, and wasted money.
About the Speakers:🚛 Marc Canton – A 30-year fleet industry expert, Marc has worn many hats, including fleet manager, transportation director, and consultant. Now at RTA Fleet, he’s passionate about helping fleets succeed through smarter technology.
📡 Josh Turley – With over 20 years in fleet technology, Josh has been at the forefront of every major evolution in the industry. He’s seen thousands of implementations—some wildly successful, others absolute disasters—and knows what separates the two.
Schedule a Demo—Make Your Fleet Software Work for You!At RTA, we know implementing fleet software can feel overwhelming—but it doesn’t have to be. With RTA Fleet360, we streamline the process, help you avoid costly pitfalls, and ensure your team is fully trained.
👉 Schedule a demo today and see how RTA Fleet360 can set your fleet up for long-term success! https://rtafleet.com/book-a-demo
The conversation dives deep into common objections fleet managers have when considering new software: fear of change, lack of time, data cleanup concerns, and the dreaded RFP process. Josh and Marc emphasize that waiting is actually costing fleet teams time and money. They debunk the myth that staying manual saves time, illustrating how a properly implemented FMIS system—whether from RTA or another provider—transforms fleet operations, improves efficiency, and ultimately, gives managers clarity, confidence, and peace of mind. The key takeaway? Stop delaying your success. The longer you wait, the more time and resources you waste.
Key Takeaways:🔧 An FMIS is a game-changer – Stop tracking fleet data with spreadsheets and paper. It’s inefficient and unsustainable.
⏳ Waiting = Wasting – Every moment spent without a modern system is time and money lost.
💡 Invest in the right tool – Choosing an FMIS that fits your needs is like upgrading to an impact wrench—it makes everything faster and more effective.
📊 Data cleanup isn’t a reason to delay – If your data is messy, that’s exactly why you need a system to help manage it.
🛠️ Implementation is key – Training and proper setup ensure that teams actually use and benefit from the software.
About the Speakers:👨💼 Josh Turley – CEO of RTA Fleet with 20+ years in fleet software development and technology leadership. A proponent of change management and efficiency in fleet operations.
👨🔧 Marc Canton – Fleet industry veteran with 30+ years of experience managing public fleets, consulting, and implementing FMIS solutions. He knows the struggles and has the solutions.
Ready to Work Smarter?Stop wasting time with outdated methods—upgrade to RTA’s Fleet360 today and experience the power of a modern FMIS. Schedule a demo now!
FleetSuccess #FMIS #FleetManagement #EfficiencyMatters #UpgradeYourFleet #TimeIsMoney 🚛💨
Throughout the episode, Sara emphasizes the importance of building relationships, prioritizing continuous learning, and empowering team members to take pride in their work. By implementing key performance indicators (KPIs), automating processes, and introducing recognition programs, she created an environment where employees felt valued and motivated. Sara's leadership principles highlight how intentional culture and curiosity can drive success in any organization.
Key Takeaways
- Embrace Change and Growth: Sara's journey underscores the value of stepping out of your comfort zone to seize opportunities that lead to personal and professional development.
- Team Empowerment: Recognizing and celebrating the contributions of team members fosters engagement and productivity.
- Data-Driven Decision Making: Using KPIs and feedback loops can uncover inefficiencies and guide strategic improvements.
- Celebrate Small Wins: Whether through awards, meetings, or recognition programs, highlighting achievements builds morale and encourages innovation.
- Curiosity Leads to Innovation: Asking "why" and challenging the status quo are key to uncovering opportunities for efficiency and growth.
About Sara Burnam
Sara Burnam is a seasoned fleet management professional with over 16 years of experience in government fleet operations. Formerly the Fleet Manager for Palm Beach County, Florida, she managed a vast operation with 58 employees, a $50 million budget, and thousands of assets. Her accomplishments include earning the 2023 Fleet Manager of the Year award, implementing innovative fleet systems, and fostering a culture of collaboration and excellence. Sara is passionate about professional development, sustainability, and empowering others to succeed in the fleet industry.
Connect with Sara Burnam on LinkedIn to learn more about her journey, exchange ideas, and gain insights into effective fleet management strategies. Don't miss the opportunity to collaborate with a proven leader in the field!
https://www.linkedin.com/in/sara-burnam-msl-cafm-9a354658/
At the end of 2024, RTA’s head of product and consulting Marc Canton went to several conferences and trade shows and gathered some of the biggest topics and challenges that will be facing fleets in 2025 and beyond.
In this insightful episode of The Fleet Success Show, hosts Josh Turley, CEO at RTA, and Marc Canton, a 30-year fleet industry veteran, dive deep into those pressing challenges facing fleet managers today. With decades of combined experience, Josh and Marc discuss critical issues such as the hidden costs of transitioning to electric vehicles (EVs), unintended consequences of CARB regulations, and the ongoing technician shortage.
Key highlights include:
🔹 CARB Regulations: Learn how fleet managers in California are being forced into costly decisions, including having to purchase unnecessary EVs to meet quotas.
🔹 The EV Cost Debate: The hosts debunk the myth that EVs are automatically cheaper, shedding light on higher-than-expected maintenance costs and total cost of ownership.
🔹 Battery Durability News: Promising data suggests EV powertrains could last up to 500,000 miles, challenging preconceived notions about electric vehicle longevity.
🔹 Technician Shortages: Discover how trade schools are struggling as students are poached by fleets, and what needs to be done to sustain the skilled workforce.
🔹 Fleet Startups Risks: An eye-opening discussion about the risks of partnering with new, unproven fleet technology providers and EV companies.
Key Takeaways:
1️⃣ CARB regulations are creating unintended barriers for fleet managers, leading to higher costs and operational inefficiencies.
2️⃣ EVs are not a one-size-fits-all solution. Fleets must carefully evaluate use cases, total cost of ownership, and long-term ROI.
3️⃣ Battery health data is promising, but early EV maintenance costs are higher than expected—underscoring the importance of thorough planning.
4️⃣ Bridging the gap between trade schools and fleets is critical to solving the technician shortage.
5️⃣ Avoiding risky fleet partnerships requires evaluating financial stability and long-term reliability of vendors.
Speakers:
- Josh Turley: CEO of RTA Fleet with over 20 years of experience in fleet technology and management.
- Marc Canton: A fleet management consultant with 30+ years of expertise in analytics, operations, and leadership.
Are you ready to future-proof your fleet? Listen now to gain actionable insights into the challenges and opportunities shaping the fleet industry today. Don't forget to subscribe, share, and leave a review!
🎙️ Check out The Fleet Success Show for more episodes at rtafleet.com.
FleetManagement #EVTransition #CARBRegulations #Sustainability #TechnicianShortage #FleetSuccess #ElectricVehicles
“Culture is the free tool that you’re not using. It’s the difference maker in any organization.” – Facundo Tassara
Facundo shares the inspiration behind starting the book club, describing it as a way to dive deeper into the principles outlined in the Fleet Success Playbook. From fostering open discussions about intentional culture to addressing the unique challenges of electric vehicle adoption, the book club provides a platform for fleet managers to connect, learn, and grow.
Key Takeaways:
- Intentional Culture is Key: Building a positive workplace culture costs nothing but offers immense benefits in productivity and morale.
- Collaboration Fuels Success: Sharing resources and ideas—even with vendors—can lead to fresh solutions and stronger relationships.
- Lifelong Learning Matters: The Fleet Success Book Club has shown how peer discussions can deepen understanding and foster practical leadership skills.
Don’t miss out on the chance to elevate your fleet management skills. Request your free copy of the Fleet Success Playbook at FleetSuccessPlaybook.com and start building a safer, more efficient fleet today!
Hosts:
- Josh Turley: CEO of RTA Fleet with over 20 years of experience in fleet management software and a passion for leadership and intentional culture.
- Facundo Tassara: Fleet Success Ambassador at RTA Fleet, bringing a rich background in government fleet management, mobility tech startups, and coaching fleet professionals.
FleetManagement #Leadership #WorkplaceCulture #FleetSuccess #ElectricVehicles #ProfessionalDevelopment #FleetIndustry #StakeholderSatisfaction #FleetManagers #ContinuousLearning
Discover how the right metrics can transform your fleet operation by reducing costly road calls, improving efficiency, and saving money. The co-hosts break down the specific data points you should be tracking to drive success, avoid common pitfalls, and make smarter operational decisions.
Whether you’re a seasoned fleet manager or new to the industry, this episode offers actionable insights you can’t afford to miss.
Want to take your fleet’s performance to the next level? Explore Fleet360 by RTA, the all-in-one platform designed to give you full visibility into your operations. From tracking the right KPIs to optimizing workflows, Fleet360 empowers you to make data-driven decisions that save time and money.
Listen now and learn how to unlock your fleet’s potential with the power of data—and see how Fleet360 can be your ultimate tool for success.
Check out Fleet360 here: www.rtafleet.com
🚗 Key Highlights:
- Reflecting on the EV burnout and infrastructure challenges faced by fleet managers.
- Addressing technician retention, recruitment, and leadership growth in the fleet industry.
- The role of AI in fleet operations and why early adoption is key to staying ahead.
- Predictions for 2025, including breakthroughs in nuclear energy and clarity on fleet data ownership.
- The importance of continuous learning to adapt and thrive in a rapidly evolving industry.
💡 Learn More:
- Fleet Success Playbook for actionable strategies and tips.
- Fleet 360 Software to optimize your fleet operations.
- Connect with us to evaluate your fleet: Fleet Consulting.
👉 Don’t forget to like, share, and subscribe for more actionable insights to help your fleet succeed. Leave a comment with your 2025 predictions or favorite fleet moments from 2024!
FleetManagement #EVChallenges #AIInFleet #Leadership #FleetFuture
Highlights from the episode include:
- Why leaders often avoid difficult conversations.
- The critical difference between hurt and harm in leadership.
- A five-step framework to approach hard conversations with clarity and empathy.
- Real-life examples of success and missteps in managing team dynamics.
- The importance of modeling transparency and accountability for your team.
About Josh Turley
Josh Turley is the CEO of RTA Fleet Management Software and a passionate advocate for intentional leadership and organizational culture. Known for his pragmatic approach, Josh draws on years of experience in fleet management and team building to guide others toward success. He is a frequent speaker at industry events and the driving force behind initiatives like the Fleet Success Playbook.
📚 Resources and Recommended Reading:
- The Motive by Patrick Lencioni
- Radical Candor by Kim Scott
- No Rules Rules by Reed Hastings
- EntreLeadership by Dave Ramsey
🔗 Learn more about us:
- Explore our fleet management solutions: rtafleet.com
- Request a copy of the Fleet Success Playbook: fleetsuccessplaybook.com
- Consulting and evaluation services: fleetconsulting.com
👍 If this episode resonated with you, don’t forget to like, share, and subscribe for more actionable leadership insights!
In this episode of The Fleet Success Show, we’re showcasing one of the most exciting keynotes from Connect 2024 in Atlanta, Georgia.
Mike Pitcher, former CEO of LeasePlan USA, delivers an engaging presentation on his "7 Ls of Leadership": Laugh, Learn, Listen, Language, Legacy, Lanyap, and Love. He emphasizes the importance of humor to build trust, continuous learning to adapt, and active listening to strengthen relationships. Mike highlights how thoughtful language and small, extra efforts (Lanyap) can inspire teams and create meaningful workplace cultures. He also stresses leaving a lasting legacy through strong relationships and leading by example, especially in safety and accountability. The session concludes with a heartfelt message on the value of relationships, defining true leadership as the ability to influence others positively.
About Mike Pitcher
Mike Pitcher, former CEO of LeasePlan USA, managed over 350,000 fleet assets and turned the company into a top "Great Place to Work" in Atlanta. With a career spanning Pitney Bowes, Dell, and LeasePlan, Mike is a dynamic leader known for his engaging presentations on leadership, culture, and team success.
Highlights from Mike Pitcher’s Presentation
Mike Pitcher shares his "7 Ls of Leadership," a simple yet impactful framework for personal and professional growth. His message is humorous, authentic, and rooted in real-life experience, making leadership practical and relatable.
Key Points from the "7 Ls of Leadership"
- Laugh – Build connections, reduce stress, and create a human touch through humor.
- Learn – Leaders are lifelong learners; focus on technology, relationships, and attitude.
- Listen – Improve relationships by actively listening and showing others they are heard.
- Language – Use inclusive, positive language that inspires and unites teams.
- Legacy – Leave a meaningful impact through relationships and values.
- Lanyap – A Cajun term meaning “a little something extra.” Small, thoughtful actions build trust and morale.
- Love – Passion for your work, your team, and your purpose creates lasting success.
Leadership #FleetManagement #TeamCulture #LearnAndLead #FleetSuccess #LeadershipDevelopment #RTAConnect
RTA’s head of product & consulting, Marc Canton, dives into the myriad features that are coming to Fleet360, and how these features are going to change the way fleet teams work.
Explore the enhanced analytics, the automations, and other features that are going to simplify and streamline your operations. See where Fleet360 leads the fleet management software industry in measuring elements like stakeholder satisfaction and intentional culture. Get excited by how much easier it’s going to be to collect and share data with your organization and showcase the amazing work your fleet does.
Want to learn more about Fleet360 and its capabilities? Schedule a demo today: https://rtafleet.com/book-a-demo
In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode of The Fleet Success Show, RTA CEO Josh Turley and RTA’s head of product & consulting Marc Canton discuss the dangers of data overload and how to better manage your fleet’s data.
From having too many metrics and KPIs to purchasing more data tools without having the proper data training in place, Marc and Josh provide expert insights for managing and understanding your data.
Get specific examples on the importance of data for metrics like fleet availability and replacement planning, and see how having the right data (and the right amount of data) can make all the difference for you and your fleet.
Need help getting the most out of your data? See how RTA’s Fleet360 can improve your data management and help you tell the right story to your organization: https://rtafleet.com/book-a-demo
In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it’s crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Learn how RTA can help you do even more with your fleet, your team, and your career at https://www.rtafleet.com/
In this episode of The Fleet Success Show, RTA CEO and co-host Josh Turley is joined by fleet success ambassador and former Palm Beach County fleet manager Sara Burnam to discuss the importance of being prepared for disasters.
From creating a disaster plan to war gaming potential issues to staffing preparedness, Sara and Josh run through all of the important considerations fleet managers need to have in mind before a disaster strikes.
Get the details and advice you need from a fleet expert who has led fleets through several natural disasters and see how you can apply these takeaways to your own fleet.
Then make sure you download a copy of Sara’s disaster preparedness plan template so you can stay one step ahead of the unexpected: https://rtafleet.com/blog/disaster-plan-template
In the end, which option is going to be right for your fleet? That entirely depends on your fleet, your goals, and how well you understand what it means to change from gas or diesel vehicles to electric. Being informed is what makes the difference between a successful EV transition and one that crashes and burns.
Get the data in this episode of The Fleet Success Show and give yourself the accurate information you need to make a good decision for your fleet.
Watch part 1 here: https://youtu.be/cHVF086-270
Need help determining which vehicle types are right for your fleet? Schedule a consultation with our EV expert consultants today and see what your options are:
https://rtafleet.com/consultation-request/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-consultation-ep154
Get key insights into how to prepare your fleet for EV mandates with our clearcut guide and checklist. Download it here:
https://rtafleet.com/blog/preparing-your-public-transit-fleet-for-ev-mandates/?utm_source=simplecast&utm_medium=organicsocial&utm_campaign=2024-11-08-ev-mandate-whitepaper-ep154
Does your fleet operation have an accidental or intentional culture? Josh, Jeff, and Steve discuss how to create an intentional culture at your shop and techniques they’ve used with their staff.
In this throwback episode of “The Fleet Success Show,” fleet Hall of Famer Steve Saltzgiver and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Electric vehicles. Conventionally fueled vehicles. Hybrids. On The Fleet Success Show, Josh Turley and Marc Canton have talked about them all. In this episode, they’re diving into the raw numbers to show you the (not always beautiful) truth about the costs of EVs.
Josh and Marc dispel the myths around assumed cost savings when switching from fueled vehicles to electric to give fleet managers the data they need to make decisions with their eyes wide open. Pulling information from places like KBB, Edmunds, and the EPA, Josh and Marc compare conventionally fueled vehicles (CFVs) to battery electric vehicles (BEVs), hybrid electric vehicles (HEVs), and plug-in hybrid electric vehicles (PHEVs).
Watch the episode to get surprising insights into:
- Depreciation values over time
- Fuel/electricity costs
- M&R costs
- and more
Watch the full episode now, and stay tuned for part 2!
Want to learn more about EVs? Check out our other episodes on the topic:
-
The Truth about EVs from a Fleet Expert and EV Owner
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https://youtu.be/xrLwLf0NM0c - The Truth about EVs pt 2: The Hosts Read the Comments - https://youtu.be/wWHPsutexbo
Need help getting your fleet EV ready? Visit www.fleetconsulting.com and schedule a consultation with our fleet experts.
podcast #fleetmanagement #EVs #electricvehicle
In the sixth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss why it’s important for leaders to read in order to grow their skills. The duo discusses their favorite leadership books and how they’ve used these books at work and in their daily lives.
If you want to learn more about the books mentioned in this episode, check them out here:
- The 5 Disfunctions of a Team
- Extreme Ownership
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode of The Fleet Success Show, cohosts Josh Turley, CEO of RTA, and Marc Canton, head of product & fleet consulting, dive into the right and wrong ways to bill for fleet services, and how to manage the costs that aren’t obvious for your fleet.
From direct chargebacks to general funds to average chargebacks, Josh and Marc explore the costs that are frequently forgotten and missed, and how to bucket them properly to get a clearer picture of the actual costs of your fleet.
In the fifth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success – Risk Management. The group defines what this means and why it's essential for your fleet operation to identify potential threats to your organization – and how you can try to control these risks.
In this episode of The Fleet Success Show, co-hosts Josh Turley, RTA CEO, and Marc Canton, RTA’s head of product and fleet consulting, dive into the importance of managing your replacement backlog for improving your fleet availability and costs.
They talk about how essential it is for fleet managers to always know what it will cost to replace the entire fleet with today’s vehicles, the average and median age of your fleet, and how M&R on older vehicles can be more expensive than replacing the vehicle on a regular schedule.
Dive into the nuances of replacement backlogs and learn tips and tricks for improving your fleet availability.
Need help with your fleet's availability? Connect with our consulting team at www.fleetconsulting.com
In the fourth episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money.
Have feedback on the show? We'd love to hear it! Email us at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
RTA CEO Josh Turley and head of product & consulting Marc Canton explore a recent client’s struggles replacing institutional knowledge of systems when seasoned employees move on and technology changes.
Josh and Marc explain how essential it is to document all of your processes and procedures—even the most common, obvious processes that you do every day—and thinking about the person who comes in behind you (like when you leave, retire, or just go on vacation and don’t want to be disturbed by work).
What would happen if your most seasoned fleet professionals were abducted by aliens and you had to replace your entire team? Would the new employees have any idea what to do? Your documentation becomes your insurance policy for whatever could happen to your fleet.
Josh and Marc also explain the importance of reviewing and revising your processes regularly so that your documentation is always accurate and doesn’t include unnecessary steps or tools that don’t exist anymore.
Get the tips and tricks you need to improve your process documentation and keep your fleet running in any situation.
Does your fleet need help documenting or improving your processes and procedures? RTA’s fleet consulting services can help: https://rtafleet.com/solutions/consulting
In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it.
If you want to learn more about the books mentioned in this episode, check them out here:
- The Advantage
- The 5 Disfunctions of a Team
- Extreme Ownership
- Start With Why
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this in-depth conversation, RTA CEO Josh Turley gets Sara to share her experience becoming a fleet manager, moving up the fleet ladder, creating a modern and driven team of fleet professionals, and eventually becoming Government Fleet Magazine's Public Fleet Manager of the Year.
Learn about how she opened herself up to new opportunities, both for her career and her team, how she became a strong leader in a male-dominated field, overcoming imposter syndrome, and important life lessons every fleet manager should know.
Get insights on how she approaches building camaraderie in her team, improving team cultures, preparing for disasters (both natural and unnatural), and so much more.
fleetmanager #nafa #fleetmanageroftheyear #womeninfleet #fleetmanagement #podcast
In this episode, Josh, Jeff and Steve dive into the first pillar of fleet success -- Stakeholder Satisfaction. Listen as they define who a stakeholder is in the fleet industry, and share stories of the good and the bad when it comes to satisfying stakeholders.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
The Fleet Success Show is a weekly podcast proudly presented by RTA The Fleet Success Company.
RTA’s CEO Josh Turley and head of product and consulting Marc Canton dive into the differences between utilization and availability in our latest episode, exploring:
- How utilization feeds availability
- The right (and wrong) ways fleets calculate asset utilization
- How utilization can help you right-size your fleet
- And more
Get insights on how you can communicate with your stakeholders to ensure you’re both on the same page for what utilization means for your fleet, how to identify the right metrics to track, and how to find opportunities to better utilize the assets you do have from Marc’s first-hand experience working as a fleet manager for Fordham University.
Want to learn more about utilization to ensure your fleet’s availability is accurate? Schedule time with our fleet consulting team and see how RTA can help: https://rtafleet.com/solutions/consulting
Key Highlights:
- Introduction to Scott Rood:
- Hear about his background in the US Air Force, experience as a vehicle mechanic and maintenance manager, and his transition to consulting that lead him to RTA.
- Career Path and Achievements:
- Scott shares his experience in both government and public utilities as a fleet manager, his participation in numerous fleet studies and projects, and more.
- Importance of Fleet Management:
- Scott likes to focus on the big unique challenges facing the fleet industry, including the need for proper training, the significance of utilizing fleet information systems effectively, and the value of storytelling and data presentation in fleet management.
- Scott's Passion for Golf:
- See how this passion for repairing and customizing golf clubs complements his meticulous nature and attention to detail in fleet management.
Don't miss this insightful episode with Scott Rood! Listen now to learn from his extensive experience and get inspired to take your fleet management to the next level. Subscribe to the Fleet Success Show for more expert insights and stay updated on the latest trends and best practices in the industry.
Subscribe and Listen:
Stay tuned for more episodes by subscribing to the Fleet Success Show on your favorite podcast platform. For any questions or to connect with Scott and the RTA team, email us at podcast@rtafleet.com. We look forward to hearing from you!
Key Highlights
- Importance of Availability: Steve emphasizes that availability is the "granddaddy of all metrics" in fleet management, as it directly affects the ability to complete missions and achieve goals.
- Initial Challenges: When Steve started, the client's fleet availability was in the low 80s. Over six months, his team raised it to 97% by revamping preventive maintenance programs and educating the team on the importance of availability.
- Engaging Stakeholders: Key to their success was engaging with stakeholders, understanding their needs, and ensuring they were informed about the fleet's status through weekly reports.
- Preventive Maintenance Compliance: Another crucial metric was on-time preventive maintenance compliance, which improved from 30% to over 90%, significantly reducing breakdowns and increasing availability.
- Cultural Change: The improvements fostered a positive shift in team culture, with increased recognition and morale as progress was made.
- Advice for New Fleet Managers: Steve advises new fleet managers to take their time to understand the data, engage stakeholders, and set realistic goals. He emphasizes the importance of weekly reports for tracking progress and identifying obstacles.
Don't miss out on this insightful episode of The Fleet Success Show! Learn how to improve your fleet's availability, engage stakeholders effectively, and foster a culture of success within your team. Subscribe to The Fleet Success Show on your favorite podcast platform to stay updated on the latest tips and strategies in fleet management. Visit RTA Fleet for more resources and information on upcoming events like RTA Connect 2024, where you can gain hands-on training and network with industry professionals.
2024 Fleet Challenges & Trends: A Conversation with Tony Yankovich
RTA CEO and The Fleet Success Show host Josh Turley and veteran fleet consultant Tony Yankovich explore the pressing challenges and emerging trends in fleet management in this week’s podcast episode.
Josh and Tony discuss some of the ongoing issues like technician recruitment and retention, and the ongoing shift towards EVs and fleet sustainability, then dive into less talked about areas like cost reduction opportunities that don’t involve slashing your budget and more.
Highlights include:
- Fleet Right-Sizing: Learn about the benefits of a thorough fleet analysis to eliminate unnecessary assets and improve budget efficiency.
- Parts Management: Tony shares valuable tips on optimizing parts inventory, reducing waste, and freeing up space for critical needs like EV charging stations.
- Educational Initiatives: The importance of continuous learning and training for fleet managers, including insights from industry conferences and specialized on-site sessions.
Whether you're grappling with budget constraints or looking for ways to modernize your fleet, this episode provides actionable advice and expert perspectives to help you succeed. Don't miss out on this opportunity to enhance your fleet operations—tune in to The Fleet Success Show now!
Looking for a fleet consultant to help you get your fleet on target? Our team of consultants is ready to jump in and help out: rtafleet.com/solutions/consulting
And don’t forget to register for the fleet event of the year, RTA Connect 2024 in Atlanta, GA, Oct. 7-11:
rtafleet.com/connect
RTA's Josh Turley and Marc Canton are big proponents of the importance of training.
Ongoing technical training is table stakes for fleet technicians. With the pace of change in automotive technology, if your techs aren’t getting at least 40 hours of training per year, they’re falling behind. But your training program needs to go beyond technical skills to include:
-
Warehouse and inventory processes
-
Quality assurance processes
-
Business management basics
-
Leadership skills
In this week’s episode of The Fleet Success Show, our co-hosts dive into the challenges fleet managers can solve with training, what a good training program looks like, and how to use data to identify training needs. Tune in now for their practical advice.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Millions of Americans are following the over-employment conversation. If you’re just now hearing about this topic, it’s time to pay attention. It could be costing your fleet big money.
RTA's Josh Turley and Marc Canton debate the ethics of over-employment and discuss strategies fleet managers can employ to make sure employees are doing the job they’re paid for.
Listen in to learn how to:
-
Manage by the outputs, not the inputs.
-
Incentivize high-performing employees.
-
Inspect what you expect.
-
Hire people who are aligned with your mission.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Remember back in April when RTA's Marc Canton shared his new take on EVs after becoming the proud owner of a Kia EV9? That episode stirred up a lot of comments from our followers. So this week, Marc and RTA CEO Josh Turley hit the air to answer some audience questions and share candid opinions on the truth about EVs.
They lay it all on the table, including:
-
Why people who think EVs will never catch on are wrong
-
When electric vehicles make sense for fleets
-
Whether they’re for or against EV mandates
-
What engine advancements are on the horizon
-
And what they really think about Tesla’s new Cybertruck
If you’re ready to stop getting caught up in the politics of EVs and understand the pragmatic truth between the extremes, this is one episode you don’t want to miss.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Turnover is a tough topic. One that’s hard to get right as a leader.
- How do you communicate to people that they’re being terminated with clear caring candor?
- How do you prevent gossip from flying across the fleet?
- How do you make tough operational decisions without affecting your credibility as a leader?
Josh Turley has some advice. It involves leaving the laundry at home, acknowledging that your teammates aren’t your family, and owning your part.
Check out this episode for some real talk from a fellow leader to help you handle turnover with grace.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
If you’ve never been to Dave Ramsay’s Entree Leadership Summit, you might want to mark your calendar for next May. Josh and Marc say it has the power to transform lives, careers, and fleets.
They just got back from this year’s summit and are still fired up. In this episode of The Fleet Success Show, our co-hosts share their key takeaways and explain how this pivotal event shaped RTA’s entire approach to fleet success.
From prioritizing mental health and avoiding burnout to navigating uncomfortable conversations and building an anti-hustle culture, you'll get some sage advice from some smart leaders.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Fleets across the country are facing major driver and technician shortages. Many are having a tough time hiring enough people to reliably power their fleets. This reality makes culture more important than ever.
Culture attracts new talent and increases retention. So it’s worthy of some extra attention. What are your favorite ways to encourage outside-the-box thinking and reinforce the bonds of teamwork?
Tune in to hear from Josh Turley, Tony Yankovich, and Marc Canton as they talk about some ways RTA builds an intentional culture that’s humble, hungry, and smart.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Did you make it to NAFA Institute & Expo 2024? Josh couldn’t attend this time around so he caught up with Tony to find out what he missed. The list was long.
In this episode, Tony recounts highlights from the 3-day conference, including:
- How the current supply chain issues affect replacement planning
- Why flexibility is critical to fleet survival
- How natural disasters are impacting the automotive industry
- The newest hat fleet managers must be prepared to wear
- And who had the best booth on the show floor. (We’ll give you a hint… it wasn’t those other guys.)
If you didn’t get to this year's show, be sure to check out this episode for information, insights, and some big moments.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Did you make it to the NAFA 24 Institute & Expo last week? The Fleet Success Show did. Co-host Facundo was joined by fleet managers from two of the 100 Best Fleets in America, Hernando County and Porter County.
They cover a lot of ground in this 45-minute episode. Tune in to find out how they spied on 20 of the top fleets, what new technologies everyone is talking about, what the biggest challenges are facing the industry, and how they both managed to land their fleets a spot on the 100 Best Fleets list.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Our fleet consultants do a good job of taking a pragmatic stance on the often-charged topic of electric vehicles. That all went out the window for Marc Canton when he got an EV.
Listen as he tells Tony Yankovic about his experiences since he bought his Kia EV9.
Like the day he drove around in a panic trying to find a charging station.
Or what happened when he raced the Camaro driver.
And how it all started because he accidentally picked an EV pickup truck off the rental car lot.
If you’ve been curious what the truth is about EVs, this is one episode you don’t want to miss.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
How many times do your techs uncover issues during PMs? Do they take care of that work on the spot or schedule it for a future date? What if it’s a safety-related issue? How do they manage risk, minimize downtime, and avoid wrecking the rest of their schedule for the day?
Josh, Marc, Tony, Steve, Nathan, and Facundo debate some common what-if scenarios to help you decide if work found during a PM should be counted as planned or unplanned, scheduled or unscheduled.
They offer some suggestions to help address these issues as quickly as possible with minimal disruption to the shop and without adversely skewing your KPIs. Tune in for some practical advice to help you nail your processes.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Clear communication can make or break your fleet’s success. Especially when you spot a problem.
Your job as a fleet manager isn’t to fix all the problems. It is to communicate them clearly and empower people on your team to seek solutions. If you fail to do that, they can’t rise to the occasion.
On this week’s episode of the Fleet Success Show, Josh shares a recent experience with his fellow leadership team at RTA. It started with a lack of clarity that triggered some frustrations and ended with everyone stepping up to co-create solutions.
If you’re challenging yourself to be a better fleet leader, don’t miss this episode for some inspirational advice.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Do you ever have to review work orders to make sure they were entered correctly?
Or check PM schedules to see who’s overdue?
Or lose hours a day to all the other in-the-weeds tasks that fleet managers are in charge of?
You’re not alone. Lots of fleet managers struggle to make progress on big initiatives because so much of their time is spent putting out fires.
But every time you say yes to one thing, you say no to something else. And those “no’s” come with a cost.
On this week’s episode of the Fleet Success Show, Josh and Marc talk about the importance of strategic vs. tactical fleet management. Listen in as they explain what opportunities you’re losing out on when you get bogged down with day-to-day tasks and share a powerful analogy to help you get more done with the resources you have.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Next to the people working in your operation, your maintenance facility is really the most important piece of your fleet. A well-planned shop will make a world of difference in productivity levels, employee experience, and customer satisfaction.
According to architectural and design leader, Norman Barrientos, fleet maintenance practices have changed more in the last five years than in the previous 30. Legacy shops no longer support the needs of a modern fleet.
Norman has designed over 100 fleet facilities. This week, he sat down with Tony Yankovic to explain exactly how fleet maintenance facilities of the future need to be structured. He covers everything from bays built for electric vehicles to clean rooms for robotic technology.
If a new fleet facility is in your future—whether you're in the dreaming or planning stage—tune in for Norman's expert advice.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Culture is a hot topic these days. Leadership talks about hiring for culture fit. But between technician shortages and organizational requirements—it's hard enough to fill the bays. And what about the one or two techs in the bunch that seem to cause a lot of problems? Are you really supposed to fire them?
Take it from Marc and Josh. You're doing more damage by allowing a toxic culture to permeate the rest of the organization. It's time to figure out how to get bad apples out and the right people in.
Listen in as these fleet experts share advice on making tough decisions and navigating difficult culture situations. You might just walk away fired up to make some changes.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
You know what they say about data—garbage in, garbage out. The best system, top analysts, or most complicated reports won’t get you anywhere if you don’t start with good data.
But how can you make sure your data is good when you inherited a mess in the first place? How can you spot errors in data that's already been collected? And how on earth can you get your techs to enter their metrics in your FMIS?
Griffin and Tony answer all these questions and more in this week's episode of the Fleet Success Show. Tune in as they explain what kind of havoc bad data can wreak, their secrets to finding garbage data, and how to use policies, procedures, and work instructions to ensure your data is accurate and complete. Plus, learn what Tony's smell test is all about.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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What if your FMIS provider announced they’re sunsetting their product next year? What would you do?
You can’t change it. You can’t ignore it. And you can’t panic.
What you can do is listen to this episode of the Fleet Success Show. Five fleet success co-hosts—Josh, Tony, Steve, Marc, and Griffin—share some practical advice to help fleet managers create a change management plan. They cover everything from assessing your needs to migrating your data to preparing your team for the transition.
If you’re facing a change (forced or not) to your fleet management system, these 26 minutes will prepare you to tackle the challenge ahead.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
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Are you losing sleep over running your fleet? It’s no surprise. Being a fleet manager is a demanding job with lots to manage and what can seem like uncontrollable risks.
Josh, Tony, and Steve dig into the biggest challenges facing fleet managers today: techs skipping DVIRs, distracted drivers getting into accidents, cost management, volatile fuel prices, mandates to switch to EVs, and a handful of other issues. Whatever problems are keeping you up at night, these guys can relate. And they might even have a solution or two.
Tune in to this episode for some real-world stories and practical advice.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Your operation is full of opportunities to improve your fleet's performance. Do you know where to start? Industry experts Steve and Tony do. This week, they dive deep into some ways you can drive your fleet to peak performance.
Tune in for their insights on practical ways to improve PM compliance, why you should send specialized repairs out to other vendors, how to identify the optimal asset replacement schedule, and the benefits of right-sizing and right-typing your fleet.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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So, you know you need to start tracking some of your fleet’s data but aren’t sure where to start? This episode of The Fleet Success Show is the right place to be. Fleet performance experts Tony, Mark, and Kristi break down the ABCs of Fleet Performance Metrics.
Check out this episode for at least 10 good reasons to measure fleet performance, six steps to get started, and the two most important metrics to measure.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Josh Turley sits down with RTA's newest team member, Facundo Tassara to talk shop about Facundo's journey from the FBI to RTA, his quest for the perfect Argentinian asado, and how applying for the 100 Best Fleets six times wound up making him a better fleet leader.
Listen in to this lively episode for real insights from one of the best fleet leaders in the industry.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
How many times has fear stood in the way of your goals? Fear that you weren't good enough. Fear that you'd fail. Fear that you'd waste your time. It's the biggest culprit that keeps us from greatness.
Josh Turley shares three little words to stop fear from holding you back. Just. Do. It. And it's not the "do it" part that matters. It's the "just."
Just take the credentials test.
Just ask for the raise.
Just apply for the 100 Best Fleets list.
No matter the outcome, it will be worth it.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Listen to Tracee and Brenton, experienced fleet managers at Las Vegas, share how they tackled their application for NAFA’s 100 Best Fleets. Using the steps provided in the application help you determine how to tackle the next levels of fleet success. The process of applying has given the team the confidence to implement some of the things they needed to keep driving their fleet forward. The application process has also given them the push they needed to keep striving for further improvements. The award is not only a competition to see how high you can place, it is also a tool to see where you want to focus your improvements.
Use these industry awards as a resource to strive for changes and encourage your entire team to drive performance.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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In this episode of "The Fleet Success Show," host Josh Turley interviews the City of Vancouver's Fleet Superintendent, Dan Zenger. Not only is Dan a 30-year industry veteran. His fleets have landed on NAFA's 100 Best Fleets list 6 times!
Listen as Dan explains how he’s gotten his fleet recognized year after year. Plus get his tips on using NAFA’s 12 criteria to keep your finger on the pulse of your organization and better communicate your wins to stakeholders.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Whether you're brand new to fleet management or have been around the block a few times, chances are you've faced some big questions you can't answer alone. Like...
How can you reduce your carbon footprint?
What are some tips to increase your resale value?
Is there a right technician-to-asset ratio?
Fleet experts Josh Turley, Marc Canton, and Tony Yankovich have answers to all these questions and more on this episode of The Fleet Success Show. Listen in for some practical advice from the field.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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So you took the leap and hired a fleet consultant (or you're planning to soon). How do you get the most out of the engagement? Steve, Tony, and Marc are here to answer that question.
Get their advice on everything from planning a solid kick-off meeting and knocking out the consultant's RFI to appointing the right project manager and getting stakeholder alignment on the scope of work. If you're about to embark on a consulting project tune in to this important episode. You'll walk away with everything you need to know to make sure it's a success.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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The best fleets know they shouldn't go it alone. They've got experts on speed dial that they can call in when facing new challenges or they need to get a big job done fast.
Tony, Marc, and Steve discuss some of the biggest reasons fleets bring in consultants—from crunching numbers to rightsizing fleets to overhauling preventive maintenance programs. We bet you'll catch some relatable reasons that might mean you need some outside expertise.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Tune in as Marc, Tony, and Steve break down the misconceptions that keep many fleet managers from turning outside for expert advice. Fleet consultants are all about audits. They’re a one-time fix. They can’t possibly understand your organization.
These are just 3 of the top myths we bust on this week’s episode. Plus, get some words of wisdom to set your operation on the road to fleet success.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Back from a short hiatus visiting fleet managers in the field —join Steve and Marc as they dive into some of the biggest financial mistakes they’ve seen fleets make over the last 40 years. Listen in to hear about the scariest issues they see in fleets time and again, the two biggest fears that keep fleet managers from replacing vehicles, and two things fleets must do if they want an efficient operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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In this week's episode of "The Fleet Success Show," Steve Saltzgiver is joined by guest Paul Lauria to discuss the fleet industry's perfect storm.
They dive into three storm fronts fleet operations are facing, including new software technology, advances in automotive technology, and workforce changes as Baby Boomers retire and take their knowledge with them.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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If you need to add electric vehicles to your fleet, you are likely trying to figure out where to start. Marc Canton and Griffin Scott are here to help! In this episode of "The Fleet Success Show," our fleet analysts dive into how to assess what EVs are needed for your fleet (and what's available), how to start replacing existing vehicles with EV, and more!
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Are your fleet expenses skyrocketing? We can help you cut costs. Listen to this week's episode of "The Fleet Success Show" where fleet experts Tony Yankovich and Steve Saltzgiver discuss ways to save money at your fleet operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Building a successful intentional culture can take time. Josh knows this firsthand. As the CEO of RTA, Josh worked hard to build RTA’s culture.
In this week’s episode of “The Fleet Success Show,” Josh and Steve Saltzgiver talk about how to build a culture, why it’s important, and what Josh experienced while building RTA’s culture.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
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Host Steve Saltzgiver is joined by Scott Rood and Michael Brennan in this week's episode of "The Fleet Success Show" to discuss NAFA's 100 Best Fleets list. The fleet experts - and 100 Best Fleets judges - give inside tips on what fleets need to demonstrate to make the list, and how it can benefit the fleet operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Marc Canton is joined by fleet data analysts Kristi Amaker and Griffin Scott to discuss all things data-related in this week’s episode of “The Fleet Success Show.” Learn what fleet data analysts do, why they are essential to fleet operations, and get tips on how to utilize data at your fleet.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Marc Canton and Tony Yankovich joined Josh Turley on this week’s show. The trio discussed the future of “The Fleet Success Show” and the new format moving forward. Tony and Marc are joining Josh and Steve Saltzgiver as hosts, with each of them rotating hosting duties each week.
Get to know Marc and Tony and learn more about their robust fleet backgrounds!
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
In this week’s episode of “The Fleet Success Show,” fleet veteran Tony Yankovich is joined by former fleet manager and current RTA trainer, Nathan Schafer. With summer upon us, the pair discuss how to staff around employee vacation time (with tips on bringing in extra help, referring to HR policies, and when to give customers a heads up), managing fuel costs, overcoming summer maintenance issues, and more.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
When you’re trying to achieve a goal on your own – whether it’s a professional certification or achievement, or even a personal goal like weight loss or a fitness goal – do you fall off track? Most of us do.
Think about when you’re dieting alone, how often do you justify “just one bag of chips”? We all are great at lying to ourselves that just one bag won’t matter, or one misstep is fine. But it can hinder your progress. This is where an accountability partner can help.
In this week’s episode of “The Fleet Success Show,” RTA CEO Josh Turley dives into why it helps when you have an accountability partner to keep you on track.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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With fleet managers under pressure to perform and to tell their story with data, a fleet data analyst is becoming an essential role at fleet operations.
Marc Canton joins Josh Turley and Jeff Jenkins in this week's episode of "The Fleet Success Show" to provide his insights on the importance of data, and why a fleet data analyst is needed.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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RTA trainer Nathan Schafer joins RTA CEO Josh Turley and the VP of Sales, Jeff Jenkins, to talk about VMRS codes. They dig into what these are, why these matter to your fleet operation, and how they can benefit your shop – even if you’re not a trucking operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Volunteer opportunities can have numerous advantages – from meeting new people, learning new skills, and getting more connected to the fleet industry. But they are also a time commitment.
RTA CEO Josh Turley and Jeff Jenkins, a former trucking executive and current VP of Sales at RTA, dig into volunteering in this week’s episode of “The Fleet Success Show.” From benefits they’ve gotten from their experiences to lessons they’ve learned, and opportunities fleet professionals can look into – they discuss it all.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
With another Fleet Success Summit in the books, our hosts reflect on the recent two-day conference.
Josh Turley, the CEO of RTA, and Jeff Jenkins, a former trucking executive and VP of Sales at RTA, discuss their key takeaways, the top things they learned, and share advice about what attendees can do with the knowledge they gained now that they're back at their fleet shops.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Following a daily routine - including what time you wake up in the morning - can make you more organized and productive at home and at work.
Josh Turley recently started following a new routine. He explains why he started this and what improvements he's noticed so far.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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We've all been there. Your child or an employee just made a mistake that makes you want to cringe.
It happens. What's important is how you react to it. Do you ignore it, or do you take accountability and turn it into a teaching moment? Josh Turley, the CEO of RTA, shares lessons he learned from a recent family trip on the importance of overcoming your own fear to help your children - or your employees - grow from their mistakes.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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In the 100th episode of “The Fleet Success Show,” hosts Josh Turley and Jeff Jenkins are joined by special guests and former fleet leaders Marc Canton and Nathan Schafer.
Live from the Fleet Success Summit, the hosts reflect on reaching the 100-episode milestone, shares their favorite memories from the show, the impacts they hope the show has had on fleet leaders, and they tackle some issues impacting the fleet industry – from the role of culture, the importance of leadership development, and more.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
When you think about fleet rightsizing, do you immediately assume that means downsizing your fleet? Well, that's not actually the case. This week Jeff Jenkins brings in a vehicle management expert, Tony Yankovich, to weigh in on what fleet rightsizing really means, and how to do it at your fleet.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Do you prefer to manage your shop by walking around and getting a feel for how it's going, or by looking at the data? You likely prefer one over the other. Leaning towards one is not a bad thing - it just means you have to work a little harder at the other to become a more balanced manager.
In this week's episode we discuss what it means to manage by data and by walking around, and the pros and cons of both.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
When you have turnover at your fleet operation - whether someone was fired or quit - how do you communicate the changes to your team? Do you spin it, like you're so sorry to see the person go, or are you upfront and tell the team it didn't work out?
We discuss the pros and cons of how you message turnover at your company in this week's episode of "The Fleet Success Show."
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
In this episode of "The Fleet Success Show," host Josh Turley breaks down the People Analyzer Quadrant, a familiar model used to evaluate individuals. This is traditionally used to rate employees' performance vs their value, and how those align. But, we've added a twist that we recently learned from Dan Martell at SaaS Academy.
Learn about this twist and how to conduct this exercise with your fleet staff.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Should you care about productivity at your shop? Why does this matter? And how do you measure it?
RTA CEO Josh Turley, former trucking executive Jeff Jenkins, and fleet Hall of Famer Steve Saltzgiver dive into this topic on this week's episode of "The Fleet Success Show."
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Between spending 11 hours behind the wheel each day, eating a lot of fast-food, and only getting out of the truck to use the restroom, get gas, and grab some food, truck drivers can struggle to live a healthy lifestyle on the road.
RTA CEO Josh Turley, former trucking executive Jeff Jenkins, and fleet Hall of Famer Steve Saltzgiver weigh in on what drivers can do to improve their health on this episode of "The Fleet Success Show."
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Do you use drones at your fleet operation? Before you assume you have no use for them, listen to this episode of "The Fleet Success Show."
RTA trainer - and former fleet manager - Nathan Schafer joins Jeff Jenkins to discuss how and why fleets are used by some fleet operations.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Gina Baker, the Director of Customer Success at RTA, joins Jeff Jenkins on this week's episode of "The Fleet Success Show."
Gina explains why she's passionate about Customer Success, and she dives into the concept of "What's in it for me?".
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Did you make a New Year's Resolution for this year? Now, let's be honest - have you already quit?
You're not alone. Most people fail to meet their yearly goals. Fortunately, we have suggestions on how you can accomplish this year's goal.
Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley discusses how to succeed at your resolutions this year.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
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Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Josh shares with us his story of visiting the NASA Launch. See if you can relate to his story about communication within your company. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Have you experienced "Employee Retention Issues" at your operation recently? As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Have you experienced "quiet quitting" at your operation recently? As you've likely seen in the news and on social media, it's happening everywhere. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this trending topic.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
There are more than 70,000 owner-operators in California impacted by the recent state law that prevents companies from hiring independent contractors. Listen to this episode of “The Fleet Success Show” as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into the large impact this law is having - from the supply chain to even the designers on Etsy or others with side gigs.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Do you only focus on your employees’ performance on the job? Or are you the opposite and you focus more on them as a person and less on their job performance? Listen as RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss the differences between Dignity and Performance in this episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Is there value in posting on LinkedIn – or even just browsing through other people’s posts? Believe it or not, it could actually improve your personal brand. Listen as RTA CEO Josh Turley and “The Fleet Success Show” producer Cera Nelson discuss what they’ve noticed from posting on LinkedIn during this week’s episode.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
As a leader, do you have a responsibility to make sure your employees learn and grow their careers? Even if the mindset around work has changed and employees might only stick around for a few years before looking for a new position? In this episode of “The Fleet Success Show,” RTA CEO Josh Turley discusses the role leaders have in developing employees.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Being a new manager is hard and it can be overwhelming. With Baby Boomers retiring, there could be a lot of new leaders emerging at your shop and throughout your fleet operation. In this episode of “The Fleet Success Show,” RTA CEO Josh Turley shares tips he wishes he had learned when he was a new manager.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
With the Great Resignation, it’s more important than ever to retain your current employees. One way to do this is by conducting stay interviews. Learn how these should be conducted, and why, as RTA CEO Josh Turley and former trucking executive Jeff Jenkins dig into this process on “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Is your fleet a Great Place to Work? Did you know there’s a way to find out, and get certified? RTA recently received its certification. CEO Josh Turley, former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and producer Cera Nelson explain the process and its value in this episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Steve Saltzgiver tackles some questions posted on the NAFA boards in this week’s episode of “The Fleet Success Show.” From downtime to spec writers, and much more, Steve uses his 40-plus years of experience to answer questions. Cera Nelson, the show’s producer, steps in as host this week.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Are you more concerned about yourself and your performance than your team? Or do you have anxiety, insecurities, or other mental health issues you’re trying to work through? This can affect your ability to do your job and can negatively impact the fleet. Listen as business life coach Rich Ruff offers advice when he joins RTA CEO Josh Turley and former trucking executive Jeff Jenkins on “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Driver Technologies, Inc., CEO Rashid Galadanci is passionate about making all vehicles safer. His company found a solution by using something we all have – a smartphone.
RTA CEO Josh Turley and former trucking executive Jeff Jenkins talk to Rashid about his company’s initiatives in this episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to "The Fleet Success Show" anywhere you listen to podcasts!
Being a fleet manager is stressful. Between dealing with staffing shortages, fuel prices, and trying to balance life at work and home, it can take a toll on your mental health.
RTA CEO Josh Turley discusses the importance of taking care of our mental health as much as our physical health in this episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
You might think you’ve heard all of the pros and cons related to electrification, but there is so much to uncover to make EV fleets a reality.
RTA CEO Josh Turley and former trucking executive Jeff Jenkins do a deep dive on EVs on the latest episode of “The Fleet Success Show.” Do you need more real estate at your operation to fit charging stations? Can employees take EVs home? Do you pay drivers during charging time? The list is endless. Listen as Josh and Jeff dig in.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Whether you are working on a special project you need outside expertise for, or you need an unbiased opinion from a third-party, it can be beneficial to hire a fleet coach or consultant.
RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss this on the latest episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Our podcast is aimed at discussing Fleet Success and its four pillars (Stakeholder Satisfaction, Intentional Culture, Resource Efficiency, and Risk Management). Why? What problem is Fleet Success trying to solve? RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss this on the latest episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Want a copy of “The Fleet Success Playbook”? Reserve your copy today!
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
We are doing something a little different in this episode of “The Fleet Success Show.” RTA CEO Josh Turley, who also heads up the Arizona NAFA chapter, hosts a session on the CAFM and what it takes to obtain the certification. Listen in as Josh leads the lunch & learn session, along with fleet Hall of Famer Steve Saltzgiver, and RTA content marketing manager Mary Gerard, who both have their CAFS certifications.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
It’s no secret that the fleet industry is male-dominated. So, what is it like to be a female working in fleet? We have special guest female hosts this week (along with RTA CEO Josh Turley) to discuss this topic and share their experiences on this episode of “The Fleet Success Show.:
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Is your salary the deciding factor in whether you take a new job? Even if you think it is, your decision to leave or keep a job isn’t always ALL about the pay. Listen as RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss what other factors can encourage employees to stay or go in the latest episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
What liabilities do companies take on when they add fleet vehicles to their operation? Listen as RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss the liabilities that come with owning and operating vehicles (including risks associated with drivers) in the latest episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Do you have some vehicles that sit on your lot, while others are being overused? It’s crucial to measure the utilization of all of your fleet vehicles to prevent this. Listen as RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss how to best measure vehicle utilization in the latest episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Our podcast hosts have had a busy couple of weeks between attending NAFA and preparing for the Fleet Success Summit. Listen as RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss some of the sessions they attended at NAFA and look ahead to the Fleet Success Summit in the latest episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess, or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
We're coming to you live from Columbus, Ohio and NAFA's I&E 2022 event on this week's episode of the podcast!
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. Enter code "PODCAST" for a 15% discount on your ticket! The Fleet Success Summit | April 20 & 21.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode, your hosts look back on our last 50 episodes and share favorite moments and lessons learned from 50 episodes of the Fleet Success Show!
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. Enter code "PODCAST" for a 15% discount on your ticket! The Fleet Success Summit | April 20 & 21.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode, we share our thoughts on a headline we saw after the 2022 NBA All-Star Game: "Michael Jordan Visibly Still Sour About His 30 Year Rivalry With Isaiah Thomas".
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. Enter code "PODCAST" for a 15% discount on your ticket! The Fleet Success Summit | April 20 & 21.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode, we chat with Ron Zima, the IDLE FREE Guy™ from GoGreen Communications Inc. They specialize in helping fleets to implement idle mitigation practices through their idle reduction behavior modification courses and certifications, saving fleets money and making them the heroes of their organization.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. Enter code "PODCAST" for a 15% discount on your ticket! The Fleet Success Summit | April 20 & 21.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode, we get to know Josh and Anjuli Turley - owners of RTA: The Fleet Success Company and learn a litlte about their path to taking the reigns of an FMIS company with 40+ years of experience helping fleet succeed.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. Enter code "PODCAST" for a 15% discount on your ticket! The Fleet Success Summit | April 20 & 21.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode, RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss how to reignite the fire and bring back the passion for employees who've seemed to lose it, and why it's the leader's job to do so.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. Enter code "PODCAST" for a 15% discount on your ticket! The Fleet Success Summit | April 20 & 21.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Would you pay $10/month to use the seat warmers in your car? Or to have access to adaptive cruise control? What about paying a small amount every month that would allow you to detune your engine and turn off cylinders to save gas when you don't need the extra power? In this episode RTA CEO Josh Turley and fleet hall of famer Steve Saltzgiver disucuss this topic and what it could mean for fleet.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode of the Fleet Success Show, RTA CEO Josh Turley, former trucking executive Jeff Jenkins and fleet Hall of Famer Steve Saltzgiver discuss the recent EPA report on USPS, the Oshkosh RFP for new mail carrier vehicles and the federal US electric vehicle (EV) mandate.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode of the Fleet Success Show, RTA CEO Josh Turley, former trucking executive Jeff Jenkins and fleet Hall of Famer Steve Saltzgiver share their thoughts on a post we came across on LinkedIn that simply said "Culture-fit is bullsh*t". Here's a hint: we don't agree. Listen to this episode and find out why.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
With Josh out of town, listen as former trucking executive Jeff Jenkins and fleet Hall of Famer Steve Saltzgiver talk about what other kinds of equipment and assets you can track in an FMIS, aside from vehicles, in the latest episode of “The Fleet Success Show.” This can help you stay organized, and better track your equipment to make sure it’s not getting lost – or being stolen.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
What's so hard about soft skills? In this episode, your hosts RTA CEO Josh Turley and fleet Hall of Famer Steve Saltzgiver discuss why they're hard to define and why -- especially in our industry -- there's almost a taboo that surrounds them. We'll also dive into how they can help your fleet to have an intentional culture comprised of people who bring an array of unique skills (not just job qualifications) to the table.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this episode of the Fleet Success Show, listen to our hosts RTA CEO Josh Turley, and fleet Hall of Famer Steve Saltzgiver discuss why having a technician tool & equipment policy is needed, what it covers, and how it helps your fleet to be safe, boosts employee retention and creates an intentional culture.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
How long does it take your technicians to complete jobs? Do you have Standard Repair Times you use at your shop? In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss why tracking and measuring SRT can be beneficial at your fleet operation, and what tools you can use.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Why are catalytic converters a target for thieves, and how can you protect your fleet’s devices? Our hosts -- RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins – discuss why these are so valuable and how you can protect your devices in the latest episode of “The Fleet Success Show.”
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
What does annual planning look like at your fleet operation? If you’re just setting the budget and a few large objectives, you can be missing a chance to really identify opportunities for the upcoming year. In the latest episode of “The Fleet Success Show,” RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss how to ensure you are being proactive with your yearly planning and setting your fleet up for success in 2022.
Want more tips on how to succeed in 2022? Register for the Fleet Success Summit this spring in Phoenix. The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Our hosts RTA CEO Josh Turley and former trucking executive Jeff Jenkins have an announcement in this bite-sized episode of “The Fleet Success Show.” Listen to hear them discuss the Fleet Success Summit, which will be held April 20-21 in Phoenix. The two-day event will feature about a dozen speakers, all discussing topics related to helping you and your fleet succeed in 2022.
Register for the event by Dec. 31 to take advantage of our Early Bird pricing! The Fleet Success Summit | April 20 & 21
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
As “The Great Resignation” goes on, how are you filling your open roles? Are you taking any warm body off the street, just to make a hire? Or are you making sure you’re bringing in the right person to fill the role – and fit with your team and your culture? Our hosts RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss how to make sure you do your due diligence – and why this process is important - in this episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Are you a smart leader? We don’t care about your GPA. We’re talking about emotional intelligence. Are you empathetic? Can you read the room during a meeting? Our hosts RTA CEO Josh Turley, Fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss the importance of being smart – and why it matters to your fleet operation -- in this episode of “The Fleet Success Show.”
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Are you starving to learn more and do more? Do you have a natural hunger to keep pushing yourself? Our hosts RTA CEO Josh Turley, Fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss the importance of having hunger when leading a fleet in the latest episode of “The Fleet Success Show.” Learn what it means to be hungry and how this can benefit your operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, Fleet Hall of Famer Steve Saltzgiver and former trucking executive Jeff Jenkins discuss a topic near and dear to their hearts – being a humble leader. Find out why this is important when managing a fleet, and what exactly it means (it could have a different definition that you think).
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, Fleet Hall of Famer Steve Saltzgiver and former trucking executive Jeff Jenkins discuss the crucial topic of preventative maintenance vs. corrective maintenance. Find out why it’s so essential to have an organized PM program and have the majority of your shop’s work be preventative maintenance rather than unscheduled repairs.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss the idea of what do you preach versus what do you tolerate. This can be true at home (do you hold your kids to their bedtimes?), and at work. Listen to some examples from our hosts, and how preaching vs. tolerating can impact your operation’s culture.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, Fleet Hall of Famer Steve Saltzgiver and former trucking executive Jeff Jenkins respond to a listener's question on whether you should buy new or used vehicles for your fleet – especially with the current supply chain issues. Listen to hear some of the pros and cons our hosts shared.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss a book we are passionate about at RTA, “The Five Dysfunctions of a Team.” How does this relate to your fleet operation and how you build your staff? Listen to the episode to find out!
If you are interested in reading Patrick Lencioni’s fable, you can buy it here (or at your favorite book retailer): The Five Dysfunctions of a Team: A Leadership Fable: Lencioni, Patrick: 0352713295663: Amazon.com: Books
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss what new fleet managers should do to succeed, from getting their staff on the same page, to displaying leadership, and more. (And they also weigh in on the MJ vs LeBron debate).
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess or send us an email at podcast@rtafleet.com.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss the exciting – but necessary – topic of regulations and why they are important to follow. From hours of service to diesel regulations and more, listen as the trio discusses the pros and cons of various regulations.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In our milestone 25th episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver, and former trucking executive Jeff Jenkins dive into the topic of autonomous vehicles. Listen to the trio talk about the different levels of AVs, and the pros and cons of adding them to your fleet.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In this special episode of “The Fleet Success Show,” we are LIVE from RTA Connect 2021 in Las Vegas. Listen as our hosts RTA CEO Josh Turley, fleet hall of famer Steve Saltzgiver, and former trucking executive Jeff Jenkins discuss the conference, OKRs, high-performance cultures, and more.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In Episode 23 of “The Fleet Success Show,” our host, former trucking executive Jeff Jenkins, is joined by Whip Around’s Tim Boyle. Listen as they discuss Tim’s awesome New Zealand accent, how DVIRs can help fleet operations stay safe and compliant, and the importance of performing vehicle inspections.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In Episode 22 of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver and former trucking executive Jeff Jenkins discuss the concept of “speaking the kind truth,” and how it plays into your Intentional Culture at your fleet operation. This doesn’t mean you have to be nice to everyone – especially your direct reports – it means you are actually being kind by telling them the truth they need to hear, even if it’s hard.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley and fleet Hall of Famer Steve Saltzgiver welcome guest Michael Braband of Fleet Management 101. During the conversation, the trio discusses Michael’s YouTube channel, his mission to help others pursue a career in fleet, his experience as a speaker at NAFA, sustainability, and more.
Connect with Michael on LinkedIn: https://www.linkedin.com/in/michael-braband-1b4102116/
Check out his YouTube channel here: https://www.youtube.com/channel/UC3dV6RuZll28KwwBGZKoG4w
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley and fleet Hall of Famer Steve Saltzgiver discuss recent fleet industry tradeshows they’ve attended, and the importance of obtaining various fleet certifications – including a CAFM and CAFS, and what you need to know about the various courses and exams.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, former trucking executive Jeff Jenkins and fleet Hall of Famer Steve Saltzgiver tackle a question we’ve all faced – When is the right time to replace your fleet vehicles? Listen as the trio discusses Total Cost of Ownership and other methods you can use to determine when you should buy new assets.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the latest episode of “The Fleet Success Show,” our hosts RTA CEO Josh Turley and fleet Hall of Famer Steve Saltzgiver are joined by Ed Smith and George Hodges-Fulton of Agile Fleet. The fleet-industry experts discuss the importance of having an intentional culture, how Agile Fleet established its core values, and more.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In Episode 17 of “The Fleet Success Show,” our hosts RTA CEO Josh Turley, former trucking executive Jeff Jenkins and fleet Hall of Famer Steve Saltzgiver discuss a topic we’ve all experienced, and are probably guilty of – gossip. The trio shares stories of how gossip can damage your fleet operation and ways you can prevent it.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
Electric vehicles is a hot topic in fleet right now. In the 16th episode of “The Fleet Success Show,” RTA CEO Josh Turley and former trucking executive Jeff Jenkins discuss the pros and cons of adding EVs to your fleet – from the benefits of saving money on fuel to the cons of having to find a charging station.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
In the 15th episode of “The Fleet Success Show,” RTA CEO Josh Turley, fleet Hall of Famer Steve Saltzgiver and former trucking executive Jeff Jenkins discuss the importance of having an FMIS at your fleet operation, and how to choose the right software. Listen as they give tips on how to identify your pain points and find the right fleet management software system to help resolve these.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the 14th episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins chats with Aaron Dunn and Michael Clements of the “Trucking for Millennials” podcast. They discuss all things trucking, from the necessity of establishing a good culture and safety guidelines, to the importance of networking and learning from their peers.
- Aaron on LinkedIn 👉 https://www.linkedin.com/in/aarongdunn/
- Michael on LinkedIn 👉 https://www.linkedin.com/in/michael-clements-jr-a1989b40/
- Listen to their show "Trucking for Millennials" 👉 https://www.pdqamerica.com/trucking-for-millennials
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the 13th episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley talk about the book “Extreme Ownership” by Jocko Willink and Leif Babin. The trio discuss their top takeaways from the book and how owning up to your mistakes can make you more successful both personally and professionally.
To learn more about “Extreme Ownership” and to hear more from Jocko, use these links:
- Buy the book
- Listen to his podcast
- Follow him on social: Twitter | LinkedIn | Facebook
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the 12th episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss how using DVIRs can benefit your fleet operation. These driver vehicle inspection reports can not only keep you compliant with DOT mandates, but they can also help identify vehicle defects and safety issues before they get more serious.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the 11th episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss data. Which metrics can help reduce road calls? Which can save you money? Listen as the co-hosts talk about what data you should be using to help make your fleet operation successful.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the 10th episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley talk about measuring customer satisfaction. It’s important to know how your fleet operation is performing for your customers – especially when something goes wrong -- so you can address the situation and make corrections. Listen as the trio discusses how using a net promoter score may benefit your fleet operation.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the ninth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss ways to retain your fleet employees. Between the national labor shortage and the ongoing technician and driver shortages, it’s crucial to hang onto your current employees. The trio provides examples of ways to retain your staff, from regular one-on-one meetings to increased training opportunities and positive onboarding processes.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the eighth episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley talk about the importance of having an Intentional Culture and how you can implement it at your fleet operation (hint: it includes becoming the Chief Reminding Officer to hammer home your core values).
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the seventh episode of “The Fleet Success Show,” former trucking executive Jeff Jenkins, fleet Hall of Famer Steve Saltzgiver, and RTA CEO Josh Turley discuss the challenges fleet operations are facing as we move on from the COVID-19 outbreak. Some issues they tackle are labor shortages and employees wanting to keep working from home.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the sixth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss why it’s important for leaders to read in order to grow their skills. The duo discusses their favorite leadership books and how they’ve used these books at work and in their daily lives.
If you want to learn more about the books mentioned in this episode, check them out here:
- The 5 Disfunctions of a Team
- Extreme Ownership
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the fifth episode of "The Fleet Success Show," former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success – Risk Management. The group defines what this means and why it's essential for your fleet operation to identify potential threats to your organization – and how you can try to control these risks.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the fourth episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Resource Efficiency. The group defines what this mean and why it's crucial for fleet operations to be smart with how they are using their time and money.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the third episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the most crucial pillars of fleet success - Intentional Culture. They define what this means, why it's important to achieve at your fleet operation, what happens when you don't have it, and how to achieve it.
If you want to learn more about the books mentioned in this episode, check them out here:
- The Advantage
- The 5 Disfunctions of a Team
- Extreme Ownership
- Start With Why
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the second episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley discuss one of the four pillars of fleet success - Stakeholder Satisfaction. The trio defines what it means and shares tips and tricks on how to meet the expectations of those who rely on the job you do.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
In the first episode of "The Fleet Success Show," fleet Hall of Famer Steve Saltzgiver, former trucking executive Jeff Jenkins and RTA CEO Josh Turley share their backgrounds in fleet, and discuss what "fleet success" means to them. They also list the four pillars of fleet success - and how you can implement them in your fleet.
Have feedback on the show? We'd love to hear it! Send us your comments, questions, and feedback anywhere on social media @FleetSuccess.
Don't forget to share the show with your colleagues and friends, and of course, subscribe to The Fleet Success Show anywhere you listen to podcasts!
We have big things coming in The Fleet Success Show. Don't miss it! Check back each week for new episodes and new tips on how your fleet can succeed.