VoIPFirstMedia: Recent Episodes
VoIPFirstMedia
Meet Neil Darling, CEO with RingLeader. RingLeader offers the fastest, simplest way for businesses to streamline how they communicate with their people – from colleagues to customers, both inside and out. Because when work feels easier, work gets easier.
Meet Chris France, with CIO Now, who take a white glove approach to your technology needs. They will untangle your current mess, help identify your needs/goals and provide you with a cost effective solution to exceed your needs and ease your pocketbook.
With so many unified communications options now available, it can be difficult to determine whether you are getting the best value and service for your business. In this session, Time Technology discusses their approach and why they are quickly becoming Chicago's "go to" provider for these services.
VoIP security risks can affect your phone, texts, fax, and other vital communications. Neglecting to protect your VoIP system can cause serious reciprocation like identity theft, data leaks, and deletion of important records. Prevention is key.
Learn 10 Ways to Optimize Your Small/Medium-Sized Call Center, including what reporting you should be looking at, how to optimize your call queues and call routing, and why it’s important to give you agents wrap-up time.
Let’s not get too relaxed. Most routine phone calls among employees may seem harmless and not tasty bait for a hacker. However, other calls may include sensitive and confidential information, which could expose your company to a cybercriminal.
From DDoS attacks, Spam over Internet Telephony (SPIT) and Vishing, it is important that you understand the complexities and plan ahead.
Learn about the major components of a VoIP service contract and how to understand the differences.
This information will give you confidence that your next VoIP service deal will not have any hidden surprises.
Tom Minifie, with OpenText, will cover the obstacles you will likely encounter on your way to a full Teams deployment and tips for how to overcome those obstacles.
Meet John Chamber with OpenText. OpenText is a world leader in Information Management, helping companies securely capture, govern and exchange information on a global scale. OpenText solves digital business challenges for customers, ranging from small and mid-sized businesses to the largest and most complex organizations in the world.
Meet Adam Estruch with AVX Cloud. AVX Cloud is a business phone system supplier headquartered in New Jersey. They provide an entirely cloud-based solution, eliminating the need for equipment maintenance and costs and providing the highest level of security.
Meet Jerry Juntz with Converging Networks Group. Converging Networks Group (CNG) is a communications firm of specialists dedicated to tailoring solutions for medical practices, hospitals, education facilities, car dealerships and logistics industry.
Meet Bailey Terrell with Call Harbor. Call Harbor developed a simple, comprehensive software any company can use and are dedicated to unifying the communications of all enterprises. Unleash the potential of a remote workforce with their tailored platform of award-winning features.
Meet Jon Sharvit with BryteCall. BryteCall is a Florida-based company that gives businesses an efficient and effective VoIP phone system. They guide you through the process, train you on all features and provide comprehensive support. Learn more about how Brytecall lowers your monthly costs while giving you more control over communications.
Meet Henry Decoo with South Tech. SouthTech is managed IT solution provider offering IT support to businesses in Florida. Their areas of expertise include security, unified communications, and support.
Learn about cutting-edge communications solutions such as Cloud vs. On premise, PBX systems, Business system and ERP/CRM integrations.
Join InfoFlo’s, Dov Berlinger, as he provides an in-depth overview of money saving techniques you should be aware of to significantly lower your VoIP bill. These techniques can be applied to any vendor and can be applied for the foreseeable future.
Join IPFone’s, Stu Kolinsky, as he provides an in-depth overview of the cloud communications landscape and what’s at stake for your business.
Our fast-paced 30-minute webinar will also cover how to invest wisely in cloud communications solutions, industry specific applications and how to calculate your costs.
We break down the benefits, features and mechanics of Cisco HCS and Webex: an exciting step forward for cloud collaboration and unified communications.
Join CallTower’s Chuck Phaneuf for a Native Office 365 Microsoft Teams Experience and review the overall landscape of Teams options and designs.
CallTower was the first solution provider to deliver a Native Office 365 Microsoft Teams Direct Routing experience with global calling plans empowered by a 24/7/365 US-based client services team. This solution ensures a personalized implementation, adoption, training and support strategy. As a Microsoft Gold Partner, CallTower’s monitoring and management services provide the highest quality user experience. The Microsoft Teams Phone System powered by CallTower enables customers to bring their current voice services into the Microsoft Cloud through Direct Routing. CallTower delivers features addressing missing key Microsoft Teams UCaaS feature gaps and functionality that is not available through other providers.
Explore the ins and outs of the best solutions in the Unified Communications as a Service (UCaaS) market with CallTower, a leading provider for growing organizations worldwide. Join us as we review these fantastic offerings:
- Microsoft Office 365
- Microsoft Teams
- Cisco Webex
- CT Cloud Voice // Metaswitch
- Five9 Cloud Contact Center
- Zoom
Lessons Learned in a Pandemic Reality, provides a framework for you to respond to a crisis effectively and insure your business’ survival. With the volatile economic climate and the ever-changing rules of re-opening, organizations need to find a seamless way to communicate across the company and externally while improving employee productivity.
Our speakers will share ideas and stories on how you can unlock the potential and value of your workforce and:
- Be prepared for just about anything
- No loss in productivity
- See your people as people, not functionaries
- Build a closer community within the organization