Real Voices Podcast: Recent Episodes
Equitable Escrow
Every Tuesday, delve into these informative and motivational interviews! Real Voices aims to highlight the accomplishments and experiences of real estate agents across the nation. We get to know more about their backgrounds — and they always offer refreshing industry insights to agents at any step in their careers.
In this encore episode of Real Voices Podcast, we talk with Martha Navarro, REALTOR®.
Martha has been a happy Arizona resident since 2000. From Gaudalaraja, Mexico, most of her Arizona clients are Spanish-speaking. This is a great advantage for her ESL clients as they receive a better understanding and explanation of the complexities of the real estate market and transaction process.
Her greatest challenge in the marketplace? “Finding properties! It’s not only me, it’s life, it’s business, everything is different.” But, Martha continues, “I keep in touch with (clients) by different ways — Facebook, social media,” to always maintain communication with past and prospective clients and to assist them in finding their dream homes.
Martha herself hosts a radio show where she interviews individuals from all over about business and real estate. Listen to her journey and business tactics on our Real Voices Podcast! Find it on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this encore episode of Real Voices Podcast, we talk with Thanaa Salloum, REALTOR®.
“I have been in the industry for a long, long time...just five years!” Thanaa Salloum jokes. An educator for 17 years, she became a full time agent in 2021.
“Obviously, when you are a teacher, you are all about public service and helping others. I love — it’s in my blood to help others and be of help and get them excited about stuff.” Switching to real estate, Thanaa says she wanted to make other people happy when getting their own homes.
“If your focus is your client and their best interest is your number one priority, they feel it, you don’t have to tell them, they will just feel it.”
Listen to Thanaa’s journey from Syria to the US and becoming a successful real estate agent on our Real Voices Podcast!
Some people predict that the advance of technology spells the end of the real estate agent. In today's encore episode, Todd Sumney thinks these people couldn’t be more wrong.
Todd sees technology as the real estate agent's greatest ally, connecting buyers, sellers and lenders in more efficient ways than ever before. He sees that realty has “gone more virtual and become more efficient,” especially in the past two years.
He also sees agents as more valuable than ever in an age of conflicting information about properties. “I see examples everyday of top REALTORS® helping their customers navigate the real estate process, and customers needing that.”
But for Todd, despite the advances in tech, the best tool of the trade is still connection. “There are plenty of agents who would be willing to help other agents. Just ask.”
To hear more from Todd, his best advice for agents in a rut, and what excites him most about the second-half of 2022 into 2023, tune in to this episode of Real Voices!
Today we speak with Todd Pias, REALTOR®.
Todd has been in the industry since 2004, both on the residential and commercial side. He found that he much preferred the residential aspect of real estate as commercial was all about the numbers. “I found no emotional connection there.”
With his experience in retail management, Todd says he developed a lot of good skill sets that led him to what he does now as a REALTOR®: Taking care of the customer, hoping to make the experience unparalleled for them, and helping them make memories.
“A lot of that is not the real world,” Todd says, in response to his view on the misconceptions of what people think of real estate agents because of portrayals on industry reality shows. “What we do is relentless, it’s hard work — every day is different. You put on a different hat every day and just take it as it comes.”
Listen to Todd speak on developing relationships organically, managing expectations, and working with his wife in their business. Tune in to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
In this encore episode we speak with Monica Moreno, REALTOR®.
“I love working with clients; I think that’s my passion in life, helping others,” says Monica Moreno, an agent for nearly 15 years. “I think for me, it is the best career I could choose.”
“It’s all about listening, learning, points of view...I wanted to be a psychologist! We, as REALTORS®...we’re kinda psychologists, you know! It’s about the service and care you give. Follow-up, staying in touch is also key.”
On facing challenges in the industry and the competitive market, Monica offers this: “When you see the happiness of your clients, when you really accomplish the homeownership and the hard work you achieved for them, I think it’s worth it.”
Listen to Monica speak on her upbringing, working with her husband at their business, staying positive, and persevering in challenging times and markets. Tune in to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today, we speak with licensed REALTOR®, Armida Ruiz.
In this encore episode, our guest delves into her upbringing in the West Valley, and the 20 years she spent devoted to the law industry - which helps her real estate career tremendously. She explains that learning the language, paperwork process, and how to negotiate was crucial to her current success.
From there, Ruiz talks about the nuances of her career path and how she became interested in the real estate industry. A positive experience with her real estate agent and the process of selling her house became the catalyst to get a license and branch out into the community. Ruiz describes her love for connecting with others, and how real estate helps foster client relationships.
“I don’t like to forget about people. You get to know people, their family, what they’re into, and a lot of times there is common ground,” Ruiz explained.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts, and Google Podcasts, and learn more about her incredible journey!
In this encore episode, we hear from REALTOR® Jackie Mahaney.
Mahaney has been in Arizona for 22 years, after relocating from the midwest! She began her real estate career 18 years ago, then in 2020, decided to work in the industry on a full-time basis with a local partner. “I got to a point in life where I wanted to be extremely entrepreneurial and run my own business,” she said.
Mahaney explains how a background in communication and marketing propels her forward and helps draw many necessary connections. She also credits a work-savvy family background and lessons learned from observation, for her skills in networking and closing sales.
"I grew up in a family that worked really hard — my parents taught me about work ethic, savings and investing. I’ve been a go-getter from a young age.” Additionally, she examines the importance of community, culture and the values that are instilled in childhood. Mahoney covers all of her motivations throughout the years that have led her to where she is today.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey!
In this encore episode, we speak with Justin Roberts, REALTOR®.
“I thought real estate was easy! I didn’t really know how much went into each transaction!”
With his background in marketing, Justin Roberts has been licensed for three years yet was not originally servicing buyers and sellers. As an entrepreneur, he provided lead generation to the real estate industry. After one year, he went full time as a REALTOR®, hitting the ground running as a tech savvy agent. He soon realized he had been looking from the outside in, thinking the job would be much different.
“I didn’t know how many people were hitting each buyer and seller,” Justin says. He quickly learned that rapport and immediate and consistent communication are key. “I feel like you learn something from everything you go through.”
Tune in to hear Justin talk about his journey, his influences, and his view on how each of us can make things happen. Listen to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this encore episode, Myrtle Hall discusses the different hats she must wear as a solo agent, the many varied duties that are required day-to-day. “Of the most entailed and important duties is to be your own marketer, and making sure that time is managed wisely — trying to generate business, find new business opportunities,” she said.
“Everybody thinks this is easy...that we do absolutely nothing throughout the day. There’s a lot we do when it comes to marketing, to what I call ‘hustling’, and how you have to be the best decision-maker, consultant, for the person, whether they’re buyer or seller.”
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to licensed REALTOR® Karen Chairez.
As a teenaged homeowner, Chairez went through the realty process with much to learn along the way. After a few years, she hit a financial setback that resulted in her losing her home. From then on, she found herself drawn to helping other first-time buyers learn the ropes.
“Whenever I can help young couples or first-time buyers go through the home purchasing processes, and be able to share my story and educate them, it really excites me. I love going through that process with them!” said Chairez.
In this episode, Chairez details her background in Human Resources Management with Amazon, and what inspired her to shift career paths to explore the real estate industry. She also touches on the importance of asking for help, and communicating with clients – and how that impacts the buying and selling experience. Chairez also advises on how realtors can streamline their work processes for maximum efficiency and success.
“You definitely need to have systems in place. You have to time block because as a REALTOR®, you wear multiple hats!” she stated.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
In this episode of Real Voices Podcast, we talk with Jared Slater, REALTOR®
Prior to getting into real estate and getting his license, Jared Slater was a boat captain, and the owner/operator of a scuba diving charter company. “{Being a boat captain} is similar to becoming a real estate agent,” Jared says. “There’s a certification process that you have to go through, the schooling is intense. But once you get out of the schooling, the real life application means nothing…just like the real estate industry. The stuff they teach you is nothing like the real world!”
Finding his footing after a time and having to learn most things on his own, Jared discovered his niche to be in the education of first time homebuyers. “Part of the education process is running different advertisements to attract those buyers, but really offering service. There’s no catch, there’s no gimmick in it…it’s literally ‘lead by service.’”
Listen to Jared’s journey from the sea to the land, from singer to seller in this week’s coast-to-coast talk of our Real Voices Podcast — find it on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Dalton Osmanski, REALTOR®.
Dalton Osmanski, a full-time real estate agent and investor for four years, lived at home for quite some time to attain his goals to start investing in real estate. “I think I had a vision that was bigger than any comment that could ever be made {about living with my parents}; I knew I was going to be a homeowner sooner than later.”
“When I first got started in real estate...I had this thought in my mind that I needed to be spending money to make money,” Dalton says about leads, organic and paid. “Now I just focus on reaching out to people on Facebook, contributing to my community...marketing properties I have for clients.”
“There are so many duties {when starting out as an agent}...you’re just changing hats...and finding systems and ways to make it more efficient. I’ve definitely used a lot of technology to make my life a little bit easier.”
As an investor, Dalton offers many tips and tricks to being able to “offset that big liability in your life” so you can get closer to your own financial goals and freedom.
Listen to Dalton’s journey on our Real Voices Podcast! Find it on Apple Podcasts, Google Podcasts, Spotify and YouTube now!
In this episode of Real Voices Podcast, we talk with Brittini Bowers, REALTOR®.
Working as a REALTOR® for two years, Brittini Bowers has been in the industry for nearly seven years. She joined her husband’s real estate team — which was growing at a fast pace — in 2019. Working with him, Brittini says, is nice “...as we have common ground and can vent about the same things!”
Listening to clients’ needs and wants, and clients working with the agent’s expertise — it has to be collaborative, Brittini says. Marketing and touch points are at the backbone of her business and their team. “Even though they (clients) might not spend two seconds looking at that postcard,” she says, they’ll know that she is consistently working and ready for them. “You really have to be alive in your community.”
Listen to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
Today, we speak with licensed REALTOR®, Jason Strother.
In this episode, our guest discusses his beginnings in the engineering field that abruptly shifted when the position ended. Undeterred, he talked with his wife about new, potential avenues – where it was decided that he was to join her in real estate. With over a decade of experience, she mentored Strother for a while, who eventually started to carve his path in the industry.
“We’re very different and have our lines of business. We work together when we need to, but otherwise, we run our businesses very differently,” he stated.
Strother touches on challenges in the business such as working with appraisers in the market and explaining down payments to first-time buyers. The latter piece leads to a few words of wisdom, as he dives into why he considers new builds his specialty to make the transaction more feasible for customers.
“My advice right now is to look for new builds. The equity on that house continues to grow, especially if you’re in there first. There’s no overbidding, the price is the price,” Strother explained.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we speak with Bobbie Lieb, licensed REALTOR® at HomeSmart.
In this episode, our guest talks about the breadth of his career background, starting in college baseball before joining a family-owned nightclub business. After 15 years in that industry, Lieb sought a different career path that was more in line with his personality and incredibly strong work ethic. At that point, he decided that real estate was promising because it offered freedom to the individual when it comes to daily operations and productivity.
“I do the selling, the meeting...my work ethic is such crazy hours, I knew it would be hard to get people to do the same thing that I do. So, I enjoy working on my own,” Lieb explained.
From there, he lends insight into the formation of the local real estate community and how he’s watched business expand from simplistic to competitive in the past few decades. Lieb talks about all the reasons that working for HomeSmart is so gratifying, and why he believes his comrades are so successful.
“I just like the whole atmosphere. I feel like they are real people and a real company. The networking that I see in our meetings is phenomenal. That’s what helps agents do more business: it’s that they know each other,” Lieb expressed.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts, and Google Podcasts, and learn more about his incredible journey!
Today, we speak with Hector Suppici, a licensed REALTOR® at HomeSmart and home inspector at Regal Choice. In this episode, our guest discusses his career path from humble beginnings in building houses and general construction - before finally landing in the field of home inspections. After 30 years of honing his skills, he decided to start his own business specializing in home inspections. Suppici talks about what sets him apart from competitors when it comes to talent and industry know-how.
“You don’t have to know much about houses to study to become a home inspector...after about a year you can go get your license. But, having years of construction experience makes the whole difference: you decide - do you want a [former] chef to inspect your home? Or do you want a construction guy to inspect your home?” Suppici posited.
He then segues into other perks of his expertise such as his background in reality that he offers as a free service when choosing him as a home inspector. Suppici describes the breadth of his service model as being a one-stop-shop without hidden fee structures. Also, in this episode, he provides a snapshot of his upbringing in Uruguay - growing up amongst a rich culture, within a military family. He touches on how that experience shaped the trajectory of his career and his intentions in the industry.
“I want to serve my community - I really identify with the people I grew up with. So, I know there is a need for agents that can speak both Spanish and English, preferably well, and can translate important documents," Suppici explains.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts, and Google Podcasts, and learn more about his incredible journey!
Today, we speak with Norma Millett, licensed REALTOR® at HomeSmart.
In this episode, our guest discusses what motivated her to get into real estate, considering the dynamics experienced during her upbringing. After moving to California from Mexico, Millett recalls that her parents never owned a home and always relied on renting. Perturbed by what she considered a poor way to allocate funds and resources, she became increasingly interested in the real estate industry. And over time, during conversations, she found herself doling out advice and information about the field without even having a license. That is when she knew it was time to take action, acquire a license and assist potential buyers in the community.
“My drive in real estate is helping people get what they don’t know they can have. It’s cool to see the end result in handing over a key and saying ‘here’s your home,” Millett explained.
From there, she delves further into influences and role models that set an example in an impactful way. Millett credits her late mother for being a primary inspiration in all aspects of her life. From encouraging words to a helping hand, she recalls always being able to count on her mother.
"Everyone was blessed by her, everyone loved her. She’s always been my role model - if I ever had challenges, I'd always think ‘what would my mom do?” Millett expressed.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts, and Google Podcasts, and learn more about her incredible journey!
Today, we talk to licensed REALTOR® Viviana Luera.
With 14 years of experience in Arizona real estate, Luera prides herself on knowing most communities and neighborhoods in depth. She describes how knowing the city, educating yourself on processes and open houses are means to foster success. Prompted by life changes as a result of divorce, she recounts what inspired her to join the field and how working diligently helped her acquire a license in only six months!
In this episode, Luera also discusses her understanding for clients on a personal level, and how relating to what they have been through is a motivating factor. She also touches on misconceptions about poor finances and debt in relation to getting a house. “Everyone’s situation is different, but everyone can buy a home,” Luera states.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to REALTOR®, Karina Garcia.
Starting off as a sales rep in internet services, Garcia began her real estate career after being inspired by a colleague who continually pushed her to get her license. She also cites the uplifting stories from powerful women in the industry as a catalyst for a job change.
"I believe in signs. I believe in people that guide you, and circumstances that will get you to the right path."
In the episode, she examines how.a strong and motivated team can be one of the biggest keys to success. Garcia also covers how trusting in your destiny and innate motivations, can lead you to something that you're passionate about!
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts, and Google Podcasts - and learn more about this REALTOR®s incredible journey!
In this episode of Real Voices Podcast, we talk with Woody Livingston, REALTOR®.
A real estate agent for nearly two years, Woody Livingston is familiar with real estate as his previous career was in home inspections and even franchising for that industry.
“That’s where I’ve been finding my clients, people I know, people that I meet,” he says. “Especially now working with buyers when it takes so much to really find a house for most people...you get to know ‘em and get to love ‘em and they become dear friends.”
“Trying to help people understand now — again because you care about them — there’s a lot of forces in play {regarding purchasing in the current market}. Interest rates are really low...there’s tons of demand for housing...you probably ought to think about doing it, make sure you’re in the place you want to be for the next X amount of time.”
Listen to Woody’s journey on our Real Voices Podcast on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
Today, we talk to REALTOR®, Larry Feiner. In this episode, Feiner describes the pathway that led him to the real estate business and how his upbringing was one of the biggest influences in his journey. He covers a few common misconceptions about the industry – especially the perception that it’s all fun and no work!
“When people see me travel, they think ‘he barely works, he makes a ton of money and travels every weekend!” said Fenier.
He discusses his motivations and how he developed a strong work ethic from watching others who spent multiple decades working for one company. He talks about how challenges and common stressors can be used as a benefit, instead of a hindrance when it comes to workflow and productivity as an agent.
“If you enjoy your work and thrive on it, stress can be a positive motivating factor.” he stated.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we speak with Samantha Nguyen, REALTOR® at HomeSmart. In this episode, we focus on passions and motivations, particularly when it comes to picking the right path in life. Our guest credits an innate knowledge of what her ‘true calling’ was, which drove her to acquire a real estate license. Now, with 16 years of experience, Nguyen gives a few words of wisdom to those who are trying to figure out where they’re headed.
“The most important thing in life or your job is purpose. You have to have purpose and integrity in what you do – that will always make you strive and be successful,” Nguyen expressed.
But even if the spark is there – when it comes to business, there is little progress without diligence and follow-through. As we continue the conversation, Nguyen provides a few words of advice about how to demonstrate discipline in and outside of the workplace. And with that in mind, she explains that once you have a strong work ethic – success will follow – and once you reach your goals, it's essential to be appreciative.
“When you learn to work for everything that you have, you value it. And when you value, you tend to realize that you’re blessed for the things that you have,” she stated.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with REALTOR® and Coach, Tina Valiant.
In this episode, our guest discusses her past as a homemaker and wife and goes into the multitude of reasons she wanted to make a change. Primarily, she was inspired to leap into a new industry to create a legacy for herself and her family. This idea to pursue real estate came at a pinnacle time: while in the midst of an unfulfilling marriage and major health issues.
“[While in the hospital] I remember looking at my daughters and thinking ‘I haven’t created enough memories.’ If I don’t make it out of here, they’re not going to remember me at all. In that defining moment, I realized I had to make a change.” Valiant recalls.
After that wake-up call, she decided it was time to rewrite the trajectory of her life. Now, with 21 years of real estate experience under her belt, Valiant is dedicated to helping other women successfully navigate the business world through coaching. She emphasizes the importance of going for your dreams despite what others may think, and how tenacity always pays off.
“I didn’t have the look, the knowledge or anything people thought would succeed. But what they underestimated is my determination,” stated Valiant.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we look back at our conversation with REALTOR®, Oswald Nkengurikiyimana. Starting off with a background in nursing school, Nkengurikiyimana began his real estate career after being inspired by a colleague who suggested the pathway.
In the episode, he examines how his experience as a refugee and desire to help others led him to a niche in real estate. He covers the differences between home-buying transactions in America versus East Africa and how it's important to educate others on the process.
"You have to be a hard worker already. I don't see it [real estate] as a job, I see it as improving people's lives."
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts - and learn more about his incredible journey!
Sandra Plaunt had two goals before she reached fifty: Move to Arizona, and start working in real estate. With hard work and dedication, Sandra made both of those dreams come true, and has been working with sellers and buyers in the Grand Canyon State for six years.
After working as a paralegal for real estate attorneys, she knew that the first few years as an agent can be tough, and she worked hard to save enough money so that she could focus on learning the industry and helping her clients find their dream homes.
A self-described “control freak”, Sandra admits that handing clients to other professionals can be nerve-wracking. Her solution? Building a team of real estate professionals she can trust utterly in forging genuine connections.
Learn more about Sandra on our latest episode of “Real Voices”! Listen on Apple Podcasts, Google Podcasts, Spotify, and Youtube!
Amira Lajam wanted to work in real estate before she even knew it was possible.
Growing up in Northern Mexico, Amira loved creating dream homes for her dolls, but never knew she could help real people find their own dream homes.
Through work as a hairstylist and helping her husband build an auto business, Amira held on to her love of real estate, and eventually was able to get her real estate license and embark on the next chapter of her life.
For Amira, the best part of being a REALTOR® is seeing the joy in her clients when she hands them the keys to their new homes. Her natural compassion and urge to help can keep her clients spirits up even in this turbulent market.
“Don’t lose hope,” she tells them. “We’re going to find the right place.”
To learn more about Amira and her strategy of hope, listen to this episode of Real Voices on Apple Podcasts, Google Podcasts, Spotify, and Youtube!
For Louis Dettorre, his work as Arizona Real Estate Commissioner is more than a job; it’s an honor.
Louis has worked with the Arizona Department of Real Estate for 10 years, and has become attuned to the unique challenges facing the Arizona real estate market, especially as the state experiences rapid growth.
For Louis, his top priority is maintaining integrity in the Arizona real estate market, and making sure that everyone who calls into his office, agent or consumer, gets the help that they need and the answers they deserve.
To learn more about Louis and the changes he sees coming to the 2022 housing market, listen to Real Voices on Apple Podcasts, Youtube, Google Podcasts and Spotify!
Some people predict that the advance of technology spells the end of the real estate agent. Todd Sumney thinks these people couldn’t be more wrong.
Todd sees technology as the real estate agent's greatest ally, connecting buyers, sellers and lenders in more efficient ways than ever before. He sees that realty has “gone more virtual and become more efficient,” especially in the past two years.
He also sees agents as more valuable than ever in an age of conflicting information about properties. “I see examples everyday of top REALTORS® helping their customers navigate the real estate process, and customers needing that.”
But for Todd, despite the advances in tech, the best tool of the trade is still connection. “There are plenty of agents who would be willing to help other agents. Just ask.”
To hear more from Todd, his best advice for agents in a rut, and what excites him most about 2022, tune in to this episode of Real Voices!
Growing up in the East African country of Burundi, REALTOR® Gloria Ndayishimiye had a yearning for independence and public service early on. Today, she’s on a mission to help her people gain the American dream of homeownership she herself cherishes so much.
When she came to America in 2015, she found both opportunities and hardships; overjoyed at being able to own a home as a woman (something almost unheard of in her native Burundi), she struggled through buying a house with no knowledge of English, relying only on her phone’s translator.
Gloria uses her own experiences to help her clients, many of whom are Burundian immigrants, navigate the sometimes complex world of homebuying and experience “the smiles and joy of buying a house.
Listen to this episode of Real Voices to learn more about Gloria’s journey from immigrant to inspiration!
In the latest episode of Real Voices Podcast from Equitable, we sit down with Mila Baird, REALTOR®.
Mila Baird hails from Ukraine, where her parents and grandparents built their family home from scratch. Seeing this happen when young, Mila says “I was always curious…and coming to the US enlightened me. Everyone here looks at how a home is staged but I would look for scratches, and how the plumbing was done.…”.
Mila, who speaks three languages, came to the US with no English language skills — “It was like starting as a baby,” she says. “It doesn’t matter which level you came from, you start everything from the beginning, just like building a house.”
As a newer agent, Mila discusses the market and short inventory, and the challenges faced in the current climate as well as entering into the industry with limited clientele. “If you don’t have any inventory on top of having no clients, that’s the hardest part.”
Find out more about Mila’s journey into real estate, her attitude, and gratitude from her upbringing on this week’s episode of Real Voices Podcast — find it on Apple Podcasts, Google Podcasts, Spotify, and YouTube today!
In this episode of Real Voices Podcast, we take a look back on our interviews in 2021, and revisit the wisdom and wit our guests have had to offer.
2021 showed us that all roads can lead to realty. Our REALTORS® have been musicians, educators, and boat captains; some are natives to their communities, and some have come from as far as Iraq. While they may come from very different walks of life, they all share the love of real estate and community that has helped them make their careers a success.
As we look back on 2021, we hope that you’ll take the lessons our REALTORS® shared with us throughout the year to make 2022 your greatest year yet!
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and relive 2021 with us!
In the latest episode of Real Voices Podcast from Equitable, we talk with Dawn Bahr, REALTOR®.
Growing up on a dairy farm in South Dakota, being a real estate agent was the farthest thing from Dawn’s mind. However, she has used the work ethic, honesty, and sense of community she learned from her childhood to help her clients and colleagues achieve their goals since 2003.
For Dawn, one of the biggest challenges she sees among the REALTORS® she mentors is finding motivation and consistency. Dawn’s solution is finding your “Big Why”: the one thing that gets you up in the morning.
Find out more about Dawn’s journey into real estate, her latest projects, and more on this week’s episode of Real Voices Podcast — find it on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In the latest episode of Real Voices Podcast from Equitable, we talk with Sandy Martinez, REALTOR®. “I needed a career change and I feel like my connection with people is really what drove me {into} this career,” she says. “I just like to be challenged.”
From a fast food chain to a pediatric dental assistant, Sandy wanted to grow beyond where she felt limited at those times and made the choice to further help and connect with people by becoming a real estate agent. “The relationship with clients is so important,” Sandy says. “I just want to make sure that if there is something that I can remedy that’s maybe not favorable, then like, okay…let’s work on that.”
On feedback and testimonials: “I love to see the appreciation when they realize what I’m doing is genuinely to help them.”
From her traditional Mexican household, familial background, and values which informed her character and passion in her career path, listen to Sandy’s journey in this week’s Real Voices Podcast — find it on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Jared Slater, REALTOR®.
Prior to getting into real estate and getting his license, Jared Slater was a boat captain, and the owner/operator of a scuba diving charter company. “{Being a boat captain} is similar to becoming a real estate agent,” Jared says. “There’s a certification process that you have to go through, the schooling is intense. But once you get out of the schooling, the real life application means nothing…just like the real estate industry. The stuff they teach you is nothing like the real world!”
Finding his footing after a time and having to learn most things on his own, Jared discovered his niche to be in the education of first time homebuyers. “Part of the education process is running different advertisements to attract those buyers, but really offering service. There’s no catch, there’s no gimmick in it…it’s literally ‘lead by service.’”
Listen to Jared’s journey from the sea to the land, from singer to seller in this week’s coast-to-coast talk of our Real Voices Podcast — find it on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Nicole Aldaz, REALTOR® since 2019, previously a regional manager of guest services in the restaurant industry and accountant, who grew up wanting to be an architect. “The lines, how things look...are attractive to me.”
Nicole has always built her philosophy and business around helping others, how they may be able to benefit from her knowledge, insight, services, and caring. “Generosity and attraction: It can’t be related to numbers or to money,” she says. “If you’re on a mission to help people, to achieve their goals, to partner with charities, to be part of a cause, it’s definitely attractive.”
“There’s so many aspects to being able to help people. I felt like I could help people achieve their goals and protect them from things they might not know.”
Listen to Nicole’s inspirational talk on our Real Voices Podcast on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Christian Wangsgard, REALTOR®, who began his career as a restaurant developer. “I thought it’d be awesome just to get free food all the time!” The hours and workload, however, were not something he wished to continue and, in time, he gave real estate a shot. This was over four years ago.
“It was scary getting into real estate, something that is your own business,” Christian says. During his first months, “...I was door-knocking, holding open houses, talking to people. I got a lot of clients that way.”
Christian eventually found it was better to join a team as it was more conducive to a learning environment and repeat business. “I’m getting to the point in my career where I’m not always having to chase that next deal. I’m having return clients come to me.”
Listen to Christian's journey from a developer, to an insurance agent, to successful REALTOR® and marketer on our Real Voices Podcast on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Woody Livingston, REALTOR®.
A real estate agent for nearly two years, Woody Livingston is familiar with real estate as his previous career was in home inspections and even franchising for that industry.
“That’s where I’ve been finding my clients, people I know, people that I meet,” he says. “Especially now working with buyers when it takes so much to really find a house for most people...you get to know ‘em and get to love ‘em and they become dear friends.”
“Trying to help people understand now — again because you care about them — there’s a lot of forces in play {regarding purchasing in the current market}. Interest rates are really low...there’s tons of demand for housing...you probably ought to think about doing it, make sure you’re in the place you want to be for the next X amount of time.”
Listen to Woody’s journey on our Real Voices Podcast on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Dalton Osmanski, REALTOR®.
Dalton Osmanski, a full-time real estate agent and investor for four years, lived at home for quite some time to attain his goals to start investing in real estate. “I think I had a vision that was bigger than any comment that could ever be made {about living with my parents}; I knew I was going to be a homeowner sooner than later.”
“When I first got started in real estate...I had this thought in my mind that I needed to be spending money to make money,” Dalton says about leads, organic and paid. “Now I just focus on reaching out to people on Facebook, contributing to my community...marketing properties I have for clients.”
“There are so many duties {when starting out as an agent}...you’re just changing hats...and finding systems and ways to make it more efficient. I’ve definitely used a lot of technology to make my life a little bit easier.”
As an investor, Dalton offers many tips and tricks to being able to “offset that big liability in your life” so you can get closer to your own financial goals and freedom.
Listen to Dalton’s journey on our Real Voices Podcast! Find it on Apple Podcasts, Google Podcasts, Spotify and YouTube now!
In this episode of Real Voices Podcast, we talk with Marco Bravo, REALTOR®.
Marco Bravo, previously an educator for 16 years, jumped into real estate just three months ago. Just like with education, he found that in the real estate industry he really loved talking to people and learning. “The skills I have from teaching conveyed-over to real estate, and I feel like it’s very compatible,” he says.
“When I first got my real estate license, it was kind of like, okay, now what...what do I do now?” Marco says. But his search for a team and an atmosphere of learning led him to his current position on a successful team. “You don’t know what you don’t know. There are things that come up that are very unique to each transaction. Having this team behind me...helps me learn.”
Listen to Marco’s journey on our Real Voices Podcast! Find it on Apple Podcasts, Google Podcasts, Spotify and YouTube now!
In this episode of Real Voices Podcast, we talk with Thanaa Salloum, REALTOR®.
“I have been in the industry for a long, long time...just five years!” Thanaa Salloum jokes. An educator for 17 years, she became a full time agent in 2021.
“Obviously, when you are a teacher, you are all about public service and helping others. I love — it’s in my blood to help others and be of help and get them excited about stuff.” Switching to real estate, Thanaa says she wanted to make other people happy when getting their own homes.
“If your focus is your client and their best interest is your number one priority, they feel it, you don’t have to tell them, they will just feel it.”
Listen to Thanaa’s journey from Syria to the US and becoming a successful real estate agent on our Real Voices Podcast! Find it on Apple Podcasts, Google Podcasts, Spotify and YouTube today!
In this episode of Real Voices Podcast, we talk with Stephan Liby, REALTOR®.
Stephen Liby went to college to become a computer programmer yet decided to make the change to real estate as his previous occupation was becoming monotonous and he was becoming very worn out.
“And that is absolutely not the case with real estate!”
“Everyday is different,” Stephen says. “For the first six months, I did a lot of work but not a lot of forward movement. I was a little too scattered trying every new thing.” Working with others and a team dynamic, however, has now given him direction and purpose, and he’s even found himself mentoring new agents.
Listen to Stephen’s story on our Real Voices Podcast! Find it on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this episode of Real Voices Podcast, we talk with Cindy Gilbert, REALTOR®, and how a life change made it necessary for her to move from California back to Arizona.
Previously a director of operations for a wedding venue, Cindy says she’d always been intrigued by the real estate industry. After becoming a REALTOR® in 2021, she knew she needed to find relationships and referrals, and has found much advice and insight from being around seasoned professionals. “You learn so much just by what other agents are saying their problems are, their successes are...that’s the best way to learn,” Cindy says. “It really gives me that confidence to just keep going forward.”
Listen to Cindy’s story on our Real Voices Podcast! Find it on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this episode of Real Voices Podcast we talk with Grysell Garcia, REALTOR®.
“I was licensed in April (2021),” Grysell says. “The reason why I wanted to become a REALTOR® a long time ago is mostly because...money! It’s a good income if you’re a successful real estate agent.” Grysell further explained that she also made the move for her kids, to be with them and their schedules, but being an agent is something she really wanted to try.
“I’ve always been in the customer service field...that gave me the opportunity to communicate with people a lot better.” With her experience in sales and marketing, she realized that she could do more, do better, and work for herself. “I think that a lot of people have learned during the pandemic there’s a lot of skills we have that we don’t have time to show because you’re so busy with your 8-to-5 and working somebody else’s dream.”
From Arizona to Mexico and back again, listen to Grysell’s journey to becoming a real estate professional on our Real Voices Podcast! Find it on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this episode of Real Voices Podcast, we talk with Martha Navarro, REALTOR®.
Martha has been a happy Arizona resident since 2000. From Gaudalaraja, Mexico, most of her Arizona clients are Spanish-speaking. This is a great advantage for her ESL clients as they receive a better understanding and explanation of the complexities of the real estate market and transaction process.
Her greatest challenge in the marketplace? “Finding properties! It’s not only me, it’s life, it’s business, everything is different.” But, Martha continues, “I keep in touch with (clients) by different ways — Facebook, social media,” to always maintain communication with past and prospective clients and to assist them in finding their dream homes.
Martha herself hosts a radio show where she interviews individuals from all over about business and real estate. Listen to her journey and business tactics on our Real Voices Podcast! Find it on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this episode of Real Voices Podcast, we talk with Camilla Temu, Customer Support Manager with Wise Agent.
Camilla works with REALTORS® and the Wise Agent toolkit software to organize agent contacts, time, marketing and transactions all in one technology platform. This enables busy agents to get out in the field and work more efficiently using their mobile devices and tablets to stay focused and up-to-date — less time on old-fashioned paperwork and too many apps, more time spent on client relationships.
Even as a technology representative, “There's a lot more to the role of Customer Support Manager than just customer support,” she says. “There are opportunities for me to do videos, do live shows, going to events, and travel to conferences. I love that part of the job, getting to meet the agents in person.”
Camilla is a skilled communicator with a passion for helping individuals grow and flourish in every aspect of their life. Listen to Camilla’s journey on our Real Voices Podcast. Find us on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
In this episode of Real Voices Podcast, we talk with Brittini Bowers, REALTOR®.
Working as a REALTOR® for two years, Brittini Bowers has been in the industry for nearly seven years. She joined her husband’s real estate team — which was growing at a fast pace — in 2019. Working with him, Brittini says, is nice “...as we have common ground and can vent about the same things!”
Listening to clients’ needs and wants, and clients working with the agent’s expertise — it has to be collaborative, Brittini says. Marketing and touch points are at the backbone of her business and their team. “Even though they (clients) might not spend two seconds looking at that postcard,” she says, they’ll know that she is consistently working and ready for them. “You really have to be alive in your community.”
Listen to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
Today we speak with Justin Roberts, REALTOR®.
“I thought real estate was easy! I didn’t really know how much went into each transaction!”
With his background in marketing, Justin Roberts has been licensed for three years yet was not originally servicing buyers and sellers. As an entrepreneur, he provided lead generation to the real estate industry. After one year, he went full time as a REALTOR®, hitting the ground running as a tech savvy agent. He soon realized he had been looking from the outside in, thinking the job would be much different.
“I didn’t know how many people were hitting each buyer and seller,” Justin says. He quickly learned that rapport and immediate and consistent communication are key. “I feel like you learn something from everything you go through.”
Tune in to hear Justin talk about his journey, his influences, and his view on how each of us can make things happen.
Listen to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts today!
Today we speak with Chase Martin, REALTOR®.
Having worked in government, military, profit, and non-profit, and bounced around through many industries in his career, Chase knew he wanted to be a real estate agent even as early as grade six. “I serve those who need help.”
Coming into real estate right at the beginning of 2021, Chase has found many things challenging, including the market and atmosphere. One of the larger challenges he’s faced is his self-professed lack of conversational tactics, especially when on the phone. “I would prefer to meet people in person,” Chase says. But he’s quickly been discovering where he needs skill and even purposefully joined a team that would be able to accelerate his knowledge as well as benefit from his.
Tune in today to our Real Voices podcast on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today we speak with Carolann Pias, REALTOR®.
Carolann Pias began in the industry four years ago when she saw the need to assist her husband, Todd Pias (see Real Voices Podcast episode #39) with his growing business.
Sharing duties on their team that cater to each of their strengths, “It’s been much more successful than somebody would think with a husband and wife team — it works well!” says Carolann.
Having lived a challenging life, one as a child in a military family, and even with ongoing medical issues, Carolann is proud that perseverance and work ethic has not stopped her doing what she loves. “Sometimes it’s a little bit harder to push forward, but I always have.”
Listen to Carolann speak on her influences and role models, how important it is to know your buyer and audience, and how clients can make your day.
Tune in to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today we speak with Todd Pias, REALTOR®.
Todd has been in the industry since 2004, both on the residential and commercial side. He found that he much preferred the residential aspect of real estate as commercial was all about the numbers. “I found no emotional connection there.”
With his experience in retail management, Todd says he developed a lot of good skill sets that led him to what he does now as a REALTOR®: Taking care of the customer, hoping to make the experience unparalleled for them, and helping them make memories.
“A lot of that is not the real world,” Todd says, in response to his view on the misconceptions of what people think of real estate agents because of portrayals on industry reality shows. “What we do is relentless, it’s hard work — every day is different. You put on a different hat every day and just take it as it comes.”
Listen to Todd speak on developing relationships organically, managing expectations, and working with his wife in their business.
Tune in to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today we speak with Annika Gandarilla, Agent Engagement Specialist
Annika Gandarilla runs her company’s education department and also manages the 501(c)(3) non-profit organization — scheduling volunteer events, charity donation events, and more. These events gather the agents and partners together for a sense of purpose and to better the communities they all serve. The position is often chaotic, yet “...helping others and often those less fortunate,” she says, “makes you feel really lucky with what you have.”
Her time as a professional dancer and travelling to many countries and exploring different cultures and traditions has shown Annika how much enjoys being around people, finding all of us interesting, and this is the reason why she so much loves her job and the volunteer work.
Tune in weekly to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today we speak with Monica Moreno, REALTOR®.
“I love working with clients; I think that’s my passion in life, helping others,” says Monica Moreno, an agent for nearly 15 years. “I think for me, it is the best career I could choose.”
“It’s all about listening, learning, points of view...I wanted to be a psychologist! We, as REALTORS®...we’re kinda psychologists, you know! It’s about the service and care you give. Follow-up, staying in touch is also key.”
On facing challenges in the industry and the competitive market, Monica offers this: “When you see the happiness of your clients, when you really accomplish the homeownership and the hard work you achieved for them, I think it’s worth it.”
Listen to Monica speak on her upbringing, working with her husband at their business, staying positive, and persevering in challenging times and markets. Tune in to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today we talk with Juan Ramirez, real estate agent.
Listen to our latest podcast interview as agent Juan Ramirez discusses different cultures, as well as his experience in banking, lending, finance and investment. Even with all this background, he has always been passionate about real estate. Yet by the time Juan got his license, the housing market was just starting to get shaky. Even so, he used that time to educate himself online to find out what it really took to have a successful real estate business.
“You’re not really selling homes; homes sell themselves. In reality, you’re selling yourself, your services,” says Juan.
Tune in weekly to Real Voices on YouTube, Spotify, Apple Podcasts and Google Podcasts!
Today in Part 2 of our interview, we continue our talk with Ali Al-Asady, REALTOR®, Instructor, Green.
What lesson did you take away from your experience in Iraq? “That...changes your perspective completely.” Living in tents and cooking food in their cans was a challenge and change for Ali’s entire family. A big part of it prepared him for his ‘next life’ — his life in the US. “What we learned from it was how you turn a negative into a positive.”
The greatest challenge in Real Estate: “Technology...We start seeing a company versus a person...Even with the advancement of technology, we cannot take out the human element completely.”
To Sell is Human, by Daniel H. Pink. Ali recommends this simple-to-read book that has helped him a lot. “There is a science behind selling, and we need to understand selling,” Ali says. “I think (this book) will really change people’s perspectives on how to sell...especially those who didn’t come from a sales background to real estate.”
“Stay true to yourself. People still do business with people.” As a teacher, Ali says we should constantly “...educate the client about what’s really good for them. Sometimes, what’s good for them might not be good for us.”
Listen across a multitude of streaming services as Ali speaks more about selling, his journey from one country to another, his bucket list items, and how language, no matter what it is--dialect or industry--is important to overcoming adversity.
Find us on YouTube, Spotify, Apple Podcasts and Google Podcasts, to learn more about Ali’s continuing journey!
Today, we speak with Ali Al-Asady, REALTOR® with HomeSmart, Instructor, Green.
Ali Al-Asady, REALTOR®, arrived in the US in 1995 as a refugee from Iraq. With the uprising, the Gulf War, and for safety, his family had to move to a refugee camp to escape the dictatorship of the time.
During this, he saw strength in his father, the sole provider for the family. When younger, Ali recalls seeing a man with a limp, and he appeared to be dancing. Yet his father said to Ali, “You don’t have his problems; you have to appreciate what you have.”
Having first worked at a non-profit organization for four years assisting refugees settling in the US, Ali—a poet, painter, and teacher —realized he enjoyed the investment aspect of real estate and got his license in 2003.
“I serve clients that speak about 25 different languages but also serve anyone who appreciates our services,” Ali says. He freely admits he cannot speak as many languages as his clients! However, there are also so many other languages to learn, he says, such as the legal language, the real estate language, the attorney’s language. “I like to give things 100 percent before I move to the next thing.”
One of eight REALTORS® in Arizona to get a Green designation, and with his background and interest in sustainability, Ali tries to connect all facets of the real estate transaction process to his energy efficiency training. “Teaching is always something in my passion; I love to share with people my knowledge.”
“I love humanity, I hate war, I love peace.” All of the trauma and factors that Ali and his family went through affect his thinking and approach to people today. “The human element is the basis for every philosophy I have. You take the human element out of anything and everything else is justified.”
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Growing up, Myrtle Hall had thoughts of being a flight attendant and channeled her love of assisting people, along with her experience in managing teams and sales, into becoming a real estate agent.
“You make your decision that this is going to be a great fit,” she said, and with seven years of experience in the industry, Myrtle is going strong as a solo agent.
Taking real estate classes when purchasing her first home informed Myrtle of how the industry operated, what was needed to understand the processes. By taking these classes, she knew she wanted to help people understand that everybody can own a home.
She also discusses the different hats she must wear as a solo agent, the many varied duties that are required day-to-day. “Of the most entailed and important duties is to be your own marketer, and making sure that time is managed wisely — trying to generate business, find new business opportunities,” she said.
“Everybody thinks this is easy...that we do absolutely nothing throughout the day. There’s a lot we do when it comes to marketing, to what I call ‘hustling’, and how you have to be the best decision-maker, consultant, for the person, whether they’re buyer or seller.”
She discusses why she dislikes cold calling but does not mind door-knocking! “It is (essentially the same) but it’s body language to me — I want to be able to make that eye contact.”
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with D'Andrea Turner, REALTOR® at HomeSmart.
In this episode, our guest goes into the background of her career path from coordinating contracts to slowly entering the real estate field. With a total of 15 years of industry experience under her belt, Turner is well-versed in the subject and is proud to celebrate 6 years as a licensed real estate professional.
“[At first] I didn't know how important the realtor is to the whole transaction...protecting the client is our greatest job,” she explained.
She talks about her primary motivations for making the shift and touches on a few of her strongest role models and influences that guided the entire process. From friends to colleagues to her grandmother – motivation was at every turn! Turner also lets us in on the way that she works, who she serves, and the primary objective of each transaction.
“I put my clients in front of the right loan officer so that they know what is proper for investment – so that they can leverage their funds,” she stated.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with Norma Millett, REALTOR® at HomeSmart.
In this episode, our guest discusses what motivated her to get into real estate, considering the dynamics experienced during her upbringing. After moving to California from Mexico, Millett recalls that her parents never owned a home and always relied on renting. Perturbed by what she considered a poor way to allocate funds and resources, she became increasingly interested in the real estate industry. And over time, during conversations, she found herself doling out advice and information about the field without even having a license. That is when she knew it was time to take action, acquire a license and assist potential buyers in the community.
“My drive in real estate is helping people get what they don’t know they can have. It’s cool to see the end result in handing over a key and saying ‘here’s your home,” Millett explained.
From there, she delves further into influences and role models that set an example in an impactful way. Millett credits her late mother for being a primary inspiration in all aspects of her life. From encouraging words to a helping hand, she recalls always being able to count on her mother.
“Everyone was blessed by her, everyone loved her. She’s always been my role model - if I ever had challenges, I'd always think ‘what would my mom do?” Millett expressed.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with Bobby Lieb, licensed REALTOR® at HomeSmart.
In this episode, our guest talks about the breadth of his career background, starting in college baseball before joining a family-owned nightclub business. After 15 years in that industry, Lieb sought a different career path that was more in line with his personality and incredibly strong work ethic. At that point, he decided that real estate was promising because it offered freedom to the individual when it comes to daily operations and productivity.
“I do the selling, the meeting...my work ethic is such crazy hours, I knew it would be hard to get people to do the same thing that I do. So, I enjoy working on my own,” Lieb explained.
From there, he lends insight into the formation of the local real estate community and how he’s watched business expand from simplistic to competitive in the past few decades. Lieb talks about all the reasons that working for HomeSmart is so gratifying, and why he believes his comrades are so successful.
“I just like the whole atmosphere. I feel like they are real people and a real company. The networking that I see in our meetings is phenomenal. That’s what helps agents do more business: it’s that they know each other,” Lieb expressed.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we speak with licensed REALTOR®, Elizabeth Bortolotti.
In this episode, our guest talks about career tips, motivations, and how she juggles multiple priorities in the industry. Bortolotti touches on her beginnings as a stay-at-home mom and explains how real estate stood out to her as a potential source of income. At the time, she was interested in a field that would allow her to utilize her communications degree – without delving too far into the corporate world. Becoming a licensed realtor stood out because it was the best of both worlds.
“I thought real estate would be a great option. It helps me provide for my family and still have flexibility with my time,” Bortolotti explained.
From there, she talks about her approach to connect with referrals and people within her sphere of influence. Bortolotti covers a few strategies for overcoming challenges and how to ensure clients fully understand the process of acquiring a property. She offers insight into her methodology that guarantees that transactions are smooth!
“I do a lot of educating and I try to be very detailed and break down the process. I don’t assume that people know – they may be misinformed. I try to approach it as a coach.” Bortolotti said.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with licensed REALTOR®, Armida Ruiz.
In this episode, our guest delves into her upbringing in the West Valley, and the 20 years she spent devoted to the law industry - which helps her real estate career tremendously. She explains that learning the language, paperwork process, and how to negotiate was crucial to her current success.
From there, Ruiz talks about the nuances of her career path and how she became interested in the real estate industry. A positive experience with her real estate agent and the process of selling her house became the catalyst to get a license and branch out into the community. Ruiz describes her love for connecting with others, and how real estate helps foster client relationships.
“I don’t like to forget about people. You get to know people, their family, what they’re into, and a lot of times there is common ground,” Ruiz explained.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with licensed REALTOR®, Jason Strother.
In this episode, our guest discusses his beginnings in the engineering field that abruptly shifted when the position ended. Undeterred, he talked with his wife about new, potential avenues – where it was decided that he was to join her in real estate. With over a decade of experience, she mentored Strother for a while, who eventually started to carve his path in the industry.
“We’re very different and have our lines of business. We work together when we need to, but otherwise, we run our businesses very differently,” he stated.
Strother touches on challenges in the business such as working with appraisers in the market and explaining down payments to first-time buyers. The latter piece leads to a few words of wisdom, as he dives into why he considers new builds his specialty to make the transaction more feasible for customers.
“My advice right now is to look for new builds. The equity on that house continues to grow, especially if you’re in there first. There’s no overbidding, the price is the price,” Strother explained.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we speak with Angel Harris, a licensed REALTOR® at HomeSmart and Administrative Assistant for Open Houses Direct.
In this episode, our guest discusses her beginnings growing up in Washington and taking inspiration from her father by forming a strong work ethic. She recalls how weekends at the family cabin instilled the values of responsibility and dedication - which she then translated into later passions.
“My father was a marine engineer, and he was a big inspiration to me. I watched him build our cabin and that inspired me to become a real estate agent. Just watching him turning nothing into something was so beautiful,” Harris stated.
Harris then segues into talking about career development and how finding several female role models in the industry was key to her success. She touches on her experiences as a new agent, obstacles, and overcoming them with the help of mentorship and technology. She introduces Open Houses Direct which is an app geared to helping agents grow and connect in the community.
“The best thing is it’s an icebreaker into the industry; I’ve been able to market myself tremendously through the app. Open Houses Direct has been a way for me to interact more with people and give them something exciting to talk about,” said Harris.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with Hector Suppici, a licensed REALTOR® at HomeSmart and home inspector at Regal Choice.
In this episode, our guest discusses his career path from humble beginnings in building houses and general construction - before finally landing in the field of home inspections. After 30 years of honing his skills, he decided to start his own business specializing in home inspections. Suppici talks about what sets him apart from competitors when it comes to talent and industry know-how.
“You don’t have to know much about houses to study to become a home inspector...after about a year you can go get your license. But, having years of construction experience makes the whole difference: you decide - do you want a [former] chef to inspect your home? Or do you want a construction guy to inspect your home?” Suppici posited.
He then segues into other perks of his expertise such as his background in realty that he offers as a free service when choosing him as a home inspector. Suppici describes the breadth of his service model as being a one-stop-shop without hidden fee structures. Also, in this episode, he provides a snapshot of his upbringing in Uruguay - growing up amongst a rich culture, within a military family. He touches on how that experience shaped the trajectory of his career and his intentions in the industry.
“I want to serve my community - I really identify with the people I grew up with. So, I know there is a need for agents that can speak both Spanish and English, preferably well, and can translate important documents," Suppici explains.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we speak with Brooke Jacobs who is a Business Development Specialist at Minute Mortgage.
In this episode, our guest discusses her past in respiratory therapy, followed by years of being a homemaker - and what propelled her to make a change. She explains that a stint in an office that specialized in real estate and loan origination acted as a catalyst to join the industry. From there, Jacobs earned a real estate license then eventually settled into business development with Minute Mortgage.
“It was really scary at first, I thought people would think I didn’t know anything. So, that was something I had to overcome and get out of my own way,” she stated.
Jacobs also delves into her midwest upbringing, then relocation to Arizona that largely shaped her social circle and career interests. She offers advice on how to maintain child-like confidence and persistence when following your dreams – no matter how daunting they may appear.
“Fear of the unknown and what will happen next is so much worse than just doing it. By just doing it, you get over it,” she emphasized.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we speak with REALTOR® and Coach, Tina Valiant.
In this episode, our guest discusses her past as a homemaker and wife and goes into the multitude of reasons she wanted to make a change. Primarily, she was inspired to leap into a new industry to create a legacy for herself and her family. This idea to pursue real estate came at a pinnacle time: while in the midst of an unfulfilling marriage and major health issues.
“[While in the hospital] I remember looking at my daughters and thinking ‘I haven’t created enough memories.’ If I don’t make it out of here, they’re not going to remember me at all. In that defining moment, I realized I had to make a change,” Valiant recalls.
After that wake-up call, she decided it was time to rewrite the trajectory of her life. Now, with 21 years of real estate experience under her belt, Valiant is dedicated to helping other women successfully navigate the business world through coaching. She emphasizes the importance of going for your dreams despite what others may think, and how tenacity always pays off.
“I didn’t have the look, the knowledge or anything people thought would succeed. But what they underestimated is my determination,” stated Valiant.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we continue our discussion with Shannon Quagliata, Founder of Open Houses Direct.
"Online real estate has given the consumer a lot more access but it doesn't give them access to the front door. You still need an agent to get you in there."
When it comes to showcasing properties, knowing the neighborhood and its elements can make or break a client’s experience. Quaqliata details how lifestyle differences and housing needs are vastly different, and how agents can bolster the transactional process by paying attention to detail and doing research.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to Shannon Quagliata, Founder of Open Houses Direct.
In this episode, Quagliata discusses her background in international relocation - which is where her passion for real estate first originated. She touches on how rewarding it was to assist people across the globe in finding a home in the United States. From there, with a real estate license in tow and 12 years of experience, she decided to start her own business, centered around open houses.
“People are moving to Arizona from all over; it’s not any different than moving to another country,” Quagliata said.
When it comes to showcasing properties, knowing the neighborhood and its elements can make or break a client’s experience. Quaqliata details how lifestyle differences and housing needs are vastly different, and how agents can bolster the transactional process by paying attention to detail and doing research.
“Buyers that are coming into town want to work with someone who is a resident expert: that is where our market has landed now,” she explained.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we continue our conversation with Chris Alvord, Regional Sales Manager for Minute Mortgage.
In part two of this conversation, Alvord dives into the business model of Minute Mortgage and his predictions about the company's future and trajectory. He anticipates exponential market growth that will place their business ahead of the competition as a top 5 industry contender. This guess is due largely in part to their existing value props and production schedule that delivers results.
“We speed it up and make closing more efficient; our services remove the anxiety and stress – agents will be confident at the closing table that with Equitable Title and Minute Mortgage: the deal is going to get closed,” Alvord expressed.
He also describes some of the benefits of using their all-encompassing mortgage services and highlights the mobile app, online document upload features, and speedy approval processes. Many other concepts are reinforced - including a few tips and tricks for agents about time management and ways to significantly improve each transaction.
Today, we talk to Chris Alvord, Regional Sales Manager at Minute Mortgage.
In part 1 of 2, Alvord discusses his real estate background, with a focus on business development where he works to provide agents with necessary resources. He explains how offering individual services to agents in a one-stop-shop format not only adds value, but increases business in the escrow, and home warranty fields.
“It is something that other places can’t offer - that’s a really huge advantage of having everything in-house,” Alvord stated.
He talks about his favorite parts of the job, noting that a huge upside is interacting with so many different people across the field. Alvord describes how his high-energy, high-output work ethic is a perfect fit for such a dynamic and ever-changing environment.
He also addresses the benefits of advancing technology in the industry, which results in streamlined services without the need for extensive manpower. Alvord outlines the key advantages of mobile applications and online interfaces.
“You’re able to plan your day and it helps with time and workflow. With all of these features and being self-autonomous, agents can take more control of transactions - which keeps fees low,” he explained.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts, and Google Podcasts, and learn more about her incredible journey!
Today, we talk to REALTOR®, Larry Feiner.
In this episode, Feiner describes the pathway that led him to the real estate business and how his upbringing was one of the biggest influences in his journey. He covers a few common misconceptions about the industry – especially the perception that it’s all fun and no work!
“When people see me travel, they think ‘he barely works, he makes a ton of money and travels every weekend!” said Fenier.
He discusses his motivations and how he developed a strong work ethic from watching others who spent multiple decades working for one company. He talks about how challenges and common stressors can be used as a benefit, instead of a hindrance when it comes to workflow and productivity as an agent.
“If you enjoy your work and thrive on it, stress can be a positive motivating factor.” he stated.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we talk to licensed REALTOR® Karen Chairez.
As a teenaged homeowner, Chairez went through the realty process with much to learn along the way. After a few years, she hit a financial setback that resulted in her losing her home. From then on, she found herself drawn to helping other first-time buyers learn the ropes.
“Whenever I can help young couples or first-time buyers go through the home purchasing processes, and be able to share my story and educate them, it really excites me. I love going through that process with them!” said Chairez.
In this episode, Chairez details her background in Human Resources Management with Amazon, and what inspired her to shift career paths to explore the real estate industry. She also touches on the importance of asking for help, and communicating with clients – and how that impacts the buying and selling experience. Chairez also advises on how realtors can streamline their work processes for maximum efficiency and success.
“You definitely need to have systems in place. You have to time block because as a REALTOR®, you wear multiple hats!” she stated.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to Lynne Spollen, Senior Escrow Officer at Equitable Title and Escrow.
After graduating from college, Spollen entered the escrow and title industry right off of the bat. Even after relocating to Arizona from New York, she was still inspired to learn more about the field and continue pursuing it as a career path.
“I was fortunate enough to be paired with an escrow officer who taught me how to do mobile home and investment escrow. I learned a lot in a very short time,” she recalls.
In this episode, Spollen runs through a day in the life and shares a few strategies for success. She details how she navigated market crashes and other unexpected situations and remained prolific throughout. Lynne also gives advice on how to continue despite adversity and the power of taking risks in your career, as well as in life.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to business owner Curtis Kloc, of Inspections Over Coffee.
After a history with the Navy, working in nuclear chemistry – Kloc segued into the field of financial advising. He was suddenly inspired to shift career paths again, after learning about insurance coverage and inspections related to disaster protection. From there, he worked hard to shift this burgeoning interest into a lucrative business.
“I went from wearing a suit and tie and doing wine tastings, to wearing cargo and a polo and meeting 10 people a day.”
In this episode, Kloc goes over common industry misconceptions and sets the record straight on many of these issues. He breaks down the process of most routine home inspections and outlines what makes Inspections Over Coffee, different than the next company. Additionally, he discusses other interests and how they help form his current business strategy and goals.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about his incredible journey!
Today, we talk to licensed REALTOR®, Aaliyah Haggard. In this episode, Haggard details how challenging incidents in college sidelined her track career, but led her to question the meaning of fulfillment and discovering oneself. She delves into the importance of self-talk and how to turn unfortunate events into a prosperous future.
“We do go through hard times, there’s no doubt about it – but there are people who go through harder times," she stated.
As a non-profit owner and community advocate – Haggard explains how a love for helping people and desire for stability, happened to coincide. She explains the decision to transition into the real estate industry in 2020, after being inspired by the notion of entrepreneurship and financial freedom. Haggard recalls how the pandemic was a catalyst instead of hindrance and recounts the ways that it created opportunities to capitalize on her dreams.
“My fiancé and I had ideas of how to help people get into a position of ownership, but also considering the long term with helping the community and affordable housing.”
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to licensed REALTOR® Viviana Lucera.
With 14 years of experience in Arizona real estate, Lucera prides herself on knowing most communities and neighborhoods in depth. She describes how knowing the city, educating yourself on processes and open houses are means to foster success. Prompted by life changes as a result of divorce, she recounts what inspired her to join the field and how working diligently helped her acquire a license in only six months!
In this episode, Lucera also discusses her understanding for clients on a personal level, and how relating to what they have been through is a motivating factor. She also touches on misconceptions about poor finances and debt in relation to getting a house. “Everyone’s situation is different, but everyone can buy a home,” Lucera states.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to Marissa Guy, a Sr. Account Manager at Platinum Home Warranty.
After 20 years working in the field of psychotherapy, Guy began working with Platinum after industry shifts led her to a career path that did not quite fit. Looking for a new outlet and inspiration — she joined the Platinum sales team six years ago.
She is motivated by the role because it mirrors certain aspects of psychotherapy work such as active listening and communicating with a variety of different people. Guy shares her joy for having conversations that can change misconceptions about home warranties.
“Home warranties are really beneficial...they are so helpful. We really aren’t the bad guys. Home ownership can be expensive; we want to help cut some of those costs,” she explains.
In the episode, Guy discusses how relationships can be fostered through sharing similar personal experiences and the importance of remaining genuine. She also touches on the diversity of culture between the coasts — and how that relates to individual opportunity.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to REALTOR® Cierra Bos.
With a background in Accounting, Project Management, and Product Development — Bos began her career after being inspired by a close friendship. She received encouragement and support from her friend while looking for a home, and wanted to enact the same within her personal real estate ventures.
Bos finally took the leap, and entered the field in late 2020 after growing dissatisfied with the repetitious nature of the Accounting industry. She shares more about her experiences navigating tough sales situations, and emphasizes the importance of leaving what doesn’t serve you to pursue your passions. Also, she fills us in on how she manages expectations while still delivering on what clients want.
"If something didn't work out, if it didn’t happen — we have to keep pushing.”
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google podcasts, and learn more about this REALTOR®'s incredible journey!
Today, we talk to REALTOR® Jackie Mahaney.
Mahaney has been in Arizona for 22 years, after relocating from the midwest! She began her real estate career 18 years ago, then in 2020, decided to work in the industry on a full-time basis with a local partner. “I got to a point in life where I wanted to be extremely entrepreneurial and run my own business,” she said.
Mahaney explains how a background in communication and marketing propels her forward and helps draw many necessary connections. She also credits a work-savvy family background and lessons learned from observation, for her skills in networking and closing sales.
"I grew up in a family that worked really hard — my parents taught me about work ethic, savings and investing. I’ve been a go-getter from a young age.”
Additionally, she examines the importance of community, culture and the values that are instilled in childhood. Mahoney covers all of her motivations throughout the years that have led her to where she is today.
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey!
Today we talk to Jozy Huff, a Marketing Specialist & Business Development professional at Muscular Moving Men & Storage.
With a background in marketing and communication, Huff began her career after an online job posting peaked her interest in business development. She covers how this job fulfills her passions for entrepreneurship and interacting with others. After being inspired by her family history of entrepreneurship, Huff felt inclined to blend personal savvy with business know-how!
Also, she also fills us in on how a background in art and music keeps her motivated outside of the workplace - and how she encourages others to indulge in their hobbies and dreams!
"I take everything as a learning experience; I try to turn situations into a positive and a way to grow. I take challenges and look at them differently.”
Listen across a multitude of streaming services including YouTube, Spotify, Apple Podcasts and Google Podcasts - and learn more about the incredible journey of this industry-related professional!
Today, we talk to REALTOR® Steven Boyns.
After 26 years as a support agent in technology services, Boyns began his real estate career after hearing stories from renters who did not consider buying as a feasible option. From there, he began a quest to help people in similar situations who weren’t aware of the resources that were available. By looking at real estate from a personal standpoint, he was motivated by the ease of his experience when acquiring property.
"I’m here to help, that’s the bottom line, but I have a special heart for first-time homebuyers. I love giving them their keys, talking to them...especially those who think home ownership is out of reach.”
In the episode, he examines the importance of the service aspect when interacting with buyers. Boyns also covers how representation is important in the community, and how it affects industry standards.
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®’s incredible journey.
Today, we talk to REALTOR® Carlixta Maleno.
The former Houston, TX resident walks us through her career path and how it led to a current 12-year tenure as an agent, after 25 years in the banking industry. Also, she examines how striving for a personal touch with every sale greatly improves the customer experience. Maleno also lends insight into finding a niche that inspires you to move forward in the changing landscape of real estate.
"There's that thing about a person finding the right home. Looking for houses, and the moment they close — that gets me and I love it."
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey!
Today, we talk to REALTOR® Karina Garcia.
Starting off as a sales rep in internet services, Garcia began her real estate career after being inspired by a colleague who continually pushed her to get her license. She also cites the uplifting stories from powerful women in the industry as a catalyst for a job change.
"I believe in signs. I believe in people that guide you, and circumstances that will get you to the right path."
In the episode, she examines how a strong and motivated team can be one of the biggest keys to success. Garcia also covers how trusting in your destiny and innate motivations can lead you to something that you're passionate about!
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey!
Today, we talk to REALTOR®, Oswald Nkengurikiyimana.
Starting off with a background in nursing school, Nkengurikiyimana began his real estate career after being inspired by a colleague who suggested the pathway.
In the episode, he examines how his experience as a refugee and desire to help others led him to a niche in real estate. He covers the differences between home-buying transactions in America versus East Africa and how it's important to educate others on the process.
"You have to be a hard worker already. I don't see it [real estate] as a job, I see it as improving people's lives."
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey!
Today, we talk to Yvonne Hunter, Regional Director of Sales for Platinum Home Warranty.
From a background in commercial insurance and for-profit education, to earning a degree in Organizational Leadership, Hunter joined Platinum after industry restructuring and multiple promotions.
In the episode, she examines how prior experiences in hospitality, education and management have merged with her love for continued learning. She shares how to overcome hesitation and obstacles when it comes to branching out into different career sectors and interests.
“I like to learn different things and explore different avenues — I don’t need to fit into a box.”
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about her incredible journey!
Today, we talk to REALTOR®, Casandra Douglas!
From a two decade military career to a retirement stint, she made a career shift after being inspired by a positive experience with a REALTOR® based out of Charleston, SC. In the episode, Douglas examines how military lifestyles and relocation coincide. She also goes over common misconceptions about the Air Force, unique family structures and how those correlate with navigating a real estate career.
I really want to give back to the military, because I can understand how frustrating [buying a house] can be."
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey.
Need some inspiration? How about expert advice? Well, you're in luck! Equitable Title & Escrow is proud to present the Real Voices Podcast. Real Voices aims to highlight the accomplishments and experiences of real estate agents across the nation. Today, we talk to REALTOR®, Junior Bernabe!
With 5 years of real estate experience under his belt, he knows a thing or two about what it takes to thrive in this industry. From a family background in Ministry to working with children - Bernabe made a major career shift after being inspired by a Youtube video. An online clip sparked his interest in the market and he went on to acquire his license.
In the episode, he covers his background and shares a bit about his motivations:
"When you do real estate, you have to be outgoing. The drive is more than the money...the passion is to help people, that's what gives me joy. For example, giving a family their keys, and they say they didn't know it was possible."
Listen across a multitude of streaming services, including YouTube, Spotify, Apple Podcasts and Google Podcasts, and learn more about this REALTOR®'s incredible journey.