You Matter: Recent Episodes

Jo Turner

You Matter is a podcast dedicated to you, the person behind the uniform. Join host Jo Turner, Physiotherapist and Coach, in conversations that reach to the heart of healthcare. Who are we? What do we see for the future of our professions and the wider culture of health? And how do we sustain ourselves on that journey?

  • Learn from experts on topics such as burnout, self-care and imposter syndrome
  • Hear from clinicians who are changing their corners of healthcare
  • Understand how concepts of worth, value and identity, shape the way we approach our careers and life outside work.

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In this episode we talk about why the tennis backhand is better than the forehand, about the frog who went a wooing.....oh and a bit about Tom's writing career.

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This is a public episode. If you would like to discuss this with other subscribers or get access to bonus episodes, visit joturner.substack.com

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I approached Charli when I noticed that, as well as being a clinician, she is also a celebrant. What I didn't know is that she is also a wine expert, a gay, autistic woman with ADHD who is in the middle of a phd looking at the effect of rubber pitch services on injury in male rugby players.And we cover all of that in this epsiode!

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Siobhan Cowling talks to me about what led her to leave Physiotherapy, coping with the transition, what she misses about work, the negatives, 'Who am I?' and the positives, the tips and tricks she's learned along the way.Siobhan says she still hasn't become comfortable with the R word, but she's found a great alternative and is loving her refirement!

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In my ignorance, when Felicity suggested this topic I thought 'that'll be interesting, but I wonder how much being diabetic affects identity.'As a result of this conversation, I am humbled and now fully educated as to the extent of monitoring, tweaking and managing this condition requires, and also the effect on Felicity's view of herself as a professional.At one point, in the interests of being human and illustrating that it's okay to have needs as a clinician, Felicity goes off to inject herself with insulin, and I have a wee!

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As we embark on a fresh year and the new season of You Matter, who better than my lovely friend Jack to join me in chewing over our respective reflections of 2023 and the things we are looking forward to in 2024.

Never knowingly staying on theme, we cover house moves, kids exams, agony aunts, working with your namesake and many other unrelated topics. Hope you enjoy meandering with us.

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This is the second in a 2-part series with Karli Gibson, a physiotherapist with diagnoses of ADHD and dyslexia. Having described the struggles and the suffering as she puts it, in epsiode 1, this time Karli focuses on the solutions she has found and the evolution this has afforded her both as a person and a physiotherapist. We also discuss how, as employers and heads of organisations where people with neurodiversity are working (ie all of us) we can help make those environments easier places to navigate for all. Many of us are probably scared of getting things wrong, or not sure how to get it right. Karli's overriding message is to stay curious.

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This is the first of a 2-part series.

Episode 1 - The Struggle and The Suffering

Episode 2 - The Revolution and The Evolution

Karli Gibson is an Occupational Health Physiotherapist.

In this first epsiode, Karli talks to me about…

Feeling thick, but smart.

Learning to cope, and learning to mask.

Getting diagnosed with dyslexia and discovering resources.

Getting diagnosed with ADHD, and finding support, but not so many resources…yet.

You can’t fail to hear Karli’s determination and commitment to finding her own path, not just in Physiotherapy but also in life. This episode is about the struggles as she puts it, but even here, there are hints at the evolution to come.

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Nicola Graham and Helen Preston are both Physiotherapy business owners. They each have their own version of this, having made choices about whether or not to still work as a clinician, and how they wish to be perceived, and how they wish to exert their influence in healthcare. In this session we discuss, the acquisition of business skills when you've never been taught them, a shift in personal identity and the way others might see you as you take on business ownership, and we have a more philosophical discussion around leadership and who might emerge as the future symbolic leaders in our profession.

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Jazz hands videos and monologues of your wisdom triggering unwanted attention from trolls. If this is your impression of marketing then no wonder you're avoiding it. Invisibility is so much more appealing.Sara Price has another way.There's no sugar coating or kidding that you don't need to be visible to grow a business, but she has some wonderful ideas and suggestions to make it a more comfortable experience for you and infinitely more enjoyable for your audience. And to get you seen by the people that really need you.more here: mehab.co.uk

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Some people love conflict. Some of them are even clinicians. This epsiode is for the remaining 97% of you who accept it's a necessary evil but would rather eat their own patella hammer.

Celia Champion, director of Painless Practice has a wealth of tips, tricks, books and references to help you get more comfortable with conflict. And she is human enough to admit that even she is only a 3/10 on the concept.

Workshop link

https://www.eventbrite.co.uk/e/695867968827?aff=oddtdtcreator

Books and theories mentioned:

Surrounded by idiots by Thomas Erickson

SCARF model by David Rock

Radical Candour theory by Kim Scott

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Dave James, ex-nurse, podiatrist, coach and speaker talks to me about the role anger has played in his life. How it showed up at times of deep hurt, but also when he became a parent. How he experimented with complete denial of anger and where he is now, still working on it, always learning about it.

We discuss whether anger is ever acceptable as a clinician and the responsibility we might feel, to maintain composure both at work and outside. ⁠ Facebook⁠

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How do I know if I'm an introvert?Is there a perceived moralty around introversion/extroversion?Is extrovert bias at play in Healthcare?What do introverted clincians and indeed introverted clients need in order to flourish?Want to go deeper?This conversation with Joanna is the perfect introduction to a week, from 15th-19th May where my Mehub facebook group activity will be devoted to The Quiet Clinician. Come an join the quiet ones with lots to say.https://www.facebook.com/groups/mehub

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In the light of emerging science Jo discusses, how to bring patients with us, without compromising therapeutic alliance? How receiving touch might for some people be part of being heard and understood?Hands as the way in, to a space for a discussion about what might be working, or not and why and Anna Maria asks me to make her some curtains!

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Of course we're perfectionists. We learn what is 'correct' and then we try to function in the world of messy, unpredictable humans who throw curve balls every half hour!  

Perfectionism isn't just about having high standards. It's when you pin your self-worth to the attainment of those standards. 

When we decide something within us is unnacceptable, it becomes abhorent in others and we exercise judgement.  

Until we are prepared to look at the external environment of capitalism, consumerism, social media comparison, perfectionism will continue to thrive within us and between us

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As part of a doctorate in Physiotherapy at Glasgow Caledonian University, Daniel is conducting a study looking at the incidence of burnout in UK based Physiotherapists.

Jo discuss the shocking fact that Daniel's initial studies show a high rate of burnout in Physiotherapy students, before they have even started the job.   They reflect on what is perfectionsim, ask why the profession attracts perfectionists and discuss how we may be unwittingly driving each other to higher levels of perfectionism.

Jo also asks Daniel for his thoughts on the potential future value of this work for physiotherapists and healthcare.

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In this epsiode Carys and Jo share memories of the people that have inpsired us in our career, the qualities that make a good mentor and how mentorship might have shifted away from the workplace.

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We're nearing the end of another year and I'm resisting the temptation to 'keep on pushing to the end'. Instead this, episode is a gathering up, a summary and reflection on the wisdom of my wonderful guests in 2022.

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Jo chats with eternally curious, insightful and humble Joanne Elphinston about her recent article "Changing the conversation:an embodied coaching approach in the clinical session"

We discuss,

  • how the conventional therapist-patient power dynamic might be depleting your energy reserves

  • the benefits of loosening our grip on the "expert fixer" identity

  • the gulf between informing and educating for meaningful learning

  • cognitively based teaching vs a sensory experience for real patient engagement

  • how genuine partnership with your patient doesn't mean withholding expertise

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Finding myself at short notice without a guest for session 20, I enlisted the help of my good friend Martin Christensen to stand in as guest host and interview me, on my own podcast about some things that have been rattling around in my brain.  

We talk about resourcefulness as an antidote to perfectionism, accepting the unnacceptable parts, my own uncomfortable journey with boundaries and cheerleading for self-indulgence and idleness.  

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A client asked me recently some really interesting questions around what the pre-requisites for successful coaching might be, and whether there are ever coaching failures. I dig into these questions and many more sub-questions with ex-physio and highly experienced coach Lisa Wynn. This one is a must for clinicians, coaches, aspiring coaches and anyone wondering if they might benefit from coaching.

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Following the “Brilliant Women” episode in May 2021, I invited a panel of men this time to share their thoughts about what it feels like to be a male clinician today. What pressures do you feel in terms of career path? How welcome is male vulnerability? And is psychological safety financially viable?

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Martin is a Physiotherapist best known for hilarious one-liners, beer drinking, and his brave sharing of clincal failures. He is also suffers with lomg term depression.  In this episode, Martin talks candidly about his experience of depression, what it means in his daily life, and as a clincian. He talks about the postive aspects of empathy, shares insights into how we might alter our approach for patients sufferfing with depression, and gives us his insights into how we might improve our systems and communication style for the benefit of our colleagues, our patients and ourselves.

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In this episode we discuss collaboration, when it works, when it doesn't, and how we stay in our lane when competition and comparison threaten to derail us.

Find Emma on instagram @physiomumuk and twitter @emma_physiomum

Find Grainne on instagram @absolute.physio and twitter @ABSPhysio

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Collateral Damage is the title of a book written by my guest, Physiotherapist and clinic owner, Sue Juliens. With references drawn from Sue's book, we discuss what it meant to be a clincian and human, navigating a pandemic. We discuss fear-based messaging, the pros and cons of restrictions, the lessons, the fallout, and what we will take forward with us.

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Following on from my previous session on the topic of professional failures, we delve deeper into what we actually mean by failure in a work session, what this means, what we do to ourselves as a result, and the ways we might handle this better, for ourselves and our colleagues

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Dr Susanna Petche is an A&E GP who specialises in the management of trauma. In this epsiode I have the chance to ask Susanna all the questions about trauma that I felt silly asking. She is truly an expert in this field and I get goose bunps when I hear about her mission to ensure we are all better trauma informed as health professioanals, parents, friends and humans.

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We all make mistakes, but how happy are we to talk about them, particularly with our professional peers? Physiotherapist Felicity Thow bravely shares some of her failures. We discuss the feelings around failing professionally, the barriers to discussing those events, and how things might be improved to allow greater comfort with talking about and moving through these uncomfortable moments.

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In this episode, Heather Mclellan describes her career transition from occupational health physio to business owner and how she is finally ready to describe herself as a full-time entrepreneur.

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I describe Katie as a health advocate, a champion for patients. Katie wants good quality care and advice available to all, and she wants people to be excited about what they'll receive from physio. 

In this episode, we discuss how Katie has developed Physio Fast Online, a video based consultancy as a means to deliver on these aims. Classically understated, do not underestimate Katie. She's up to some pretty impressive things.

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Can you be too empathic? Is joy 'better' than anger? Which emotions are we allowed as clinicians? Are the rules the same for our clients? These are just some of the topics covered in this excellent conversation with Physiotherapist, professional dancer and self-professed emotion surfer, Liz Bailey.

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How comfortable are you asking for help to support your mental health/wellbeing at work? And if you ask, is help forthcoming?  

If you are are manager, business owner or colleague being asked for help, what resources and systems are in place to provide that kind of support?

In this episode I talk to Susie Martin about her own experiences of asking for help at work and moving away from a 'stiff upper lip' culture. We also discuss the use of the Mind Wellness Action Plan at work.

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In this episode, I pick apart the use of banter in our professional spheres. Alistair and I share our personal experiences and viewpoints around banter. We chat about the pros and cons of this style of communication, both as a pressure release tool and a means for establishing rapport, but also as an elitist form of communication that could be seen to exclude and alienate.

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In this episode, Jo catches up with Helen Preston of Prestons Health to chat about business ownership, giving yourself permission to stop, the drivers of perfectionism and how things might be different for future generations of clinicians.

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This is a follow-up session to cover all the questions we didn't get to at Therapy Live. Burnout is not a new problem in healthcare but it has new significance this year. We discuss The relationship between burnout, anxiety and depression Over-working in a job you love Being the one to stand up and say this is not okay Small but significant ways to help yourself and others who may be suffering stages of burnout How to be part of changing deeply entrenched patterns in healthcare culture

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In this episode, I discuss all manner of things with Evie under the umbrella of 'What is enough?' What is enough money, experience, credibility? What makes a good physio/clinician? And what advice would we give our younger selves? Evie also tells me how she came to be founder of PhysiosOnline, her hopes and some might say humble ambitions for what this project might achieve.

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Part of the PhysioMatters Network

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Jo Gibson was kind enough to talk to me about everything except shoulders and to allow me a glimpse of the woman behind the stellar career. Her last minute decision to be a physiotherapist and a stern word form the principal. Pivotal career moments and lessons learned Initiation by shame and eventual acceptance by the medics Developing her own gentler leadership style Learning to cope with success  And planning to slow down.......maybe!

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Why don't women put themselves forward to speak on podcasts and share their opinions? What does society teach us about being 'acceptable?' Does healthcare culture feed into these biases? A reflection on bullying, leadership and support from other women. What are we aspiring to as women/people in healthcare? Who are our cracking female role models?

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This podcast is part of the Physio Matters Network

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In this episode, I interview Margaret Collins, researcher, senior lecturer, expert on imposter syndrome. Margaret admits this expertise comes partly from years of personal experience, but also from learning how to manage it. I talk to Margaret about the documented high prevalence of imposter syndrome amongst health professionals and how we might tackle this on both a personal and organisational level.

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In this episode, Jo discusses the concept of professional identity with Adam Harrison who has, at various times been a Doctor, Lawyer and now Coach. They talk about commonly perceived identities of doctors and other health professionals, the possible differences between your work and home persona, and whether professional identity has any impact on our well-being and sense of fulfilment.

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In this episode Jo Turner sets the scene for what you can expect from the You Matter Podcast and kicks off with Jack Chew as her first guest. In-line with her intention for open, honest and if required, uncomfortable conversation, Jack and Jo dig a bit deeper into some areas of healthcare delivery where they suspect they might have some difference of opinion.

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From the wonder Jo Turner this Podcast will be all about self-care and self improvement. Make sure you subscribe to never miss an episode!

Part of the PhysioMatters Network