Different Perspectives by Anand Jindal: Recent Episodes

Anand Jindal

In this podcast series, our host Anand will engage with different guests to share their insights and perspectives on work, life and learning. The lens is of Revenue Management but the perspectives can be applied to most domains. Anand is a life long learner and loves to engage with interesting people who can make him better. He likes to be in a "Perpetual Beta" state and advocates continuous improvement. Join Anand and his interesting guests and enjoy these conversations.

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In this episode, listen to Anand and Connie address the Elephant In The Room: Executive Presence, a skill that may just be the missing link between your performance and the impact your make.

Ms. Connie Tsui-Burchfield is the founder & managing director of Radix Consulting, a Strategy and HR consulting firm based in Hong Kong. She has dedicated herself in providing strategic direction to her clients and also grooming young talents to occupy future executive positions. Connie is also a leadership coach and an interim manager at Fortune 500 companies, educational institutions and NGOs.

The conversation would cover the following:

  • What is Executive Presence and what is it not?
  • Gravitas and how to develop it?
  • Overcoming the complexity of choosing between conformity and authenticity and
  • Tips for non native English language speakers

Hope you enjoy the conversation. It will make you better.

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In this Episode titled "5 Leadership Ideas for Today", Anand will host Mr. Louis Roden, the CEO and Managing Partner of Inspire Consulting Group.  Louis has over 25 years of experience in a range of functions and has served in leadership positions in hospitality, logistics, finance technology firms and several successful tech start-ups.  

The 5 key ideas covered are the following:

  • 1 : Evolution of leadership from a 'Command and Control' to a more inclusive and trust based model

  • 2: The Goldilocks zone

  • 3: Leadership for teams based remotely

  • 4: Leadership for technical teams

  • 5: Providing hope during uncertainty

Hope you enjoy this conversation. 

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In this episode titled "Power of Loyalty", Anand's guest is Mr. Christopher Hartley, CEO of Global Hotel Alliance. The alliance represents a collection of 35 brands with over 500 hotels and offers a loyalty platform called GHA DISCOVERY to 11 million customers. Listen to Chris and his take on Loyalty in the post pandemic world.

Key highlights of the episode are:

  • The power of consolidation
  • How loyalty is about owning the customer journey?
  • Groupthink and it's impact on purchase preferences
  • What makes GHA DISCOVERY unique?
  • And lastly, what provides Chris professional fulfillment?

Hope you enjoy this conversation!

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In this episode titled "Moonwalking With The Guru" listen to Mr. Dave Roberts who is Lecturer at School of Hotel Administration, SC Johnson College of Business at Cornell University, New York and teaches the subject of Distribution and Lodging Operations.

Prior to his teaching career, Dave has worked for Marriott International for 23 years mostly in the discipline of Revenue Management. He was also a missile defense engineer, analyst at American Airlines and has authored a newly released book on Hotel Revenue Management.

Listen to a spirited conversation between Anand and Dave covering the following:

  • Channel Distribution and how it connects with Revenue Strategy
  • An overview of Dave's new book
  • Essence of Strategy: resource allocation and what not to do ?
  • Importance of continuous learning, communication skills and career planning for Revenue Leaders
  • What provides him professional fulfillment ?

Hope you enjoy this conversation.

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In this Episode of Persuasive Presentations Decoded, listen to our host Anand speak to Ms. Patti Sanchez, Duarte's Chief Strategy Officer. 

With an experience of more than 25 years in communication, Patti is the co-author of the award-winning book, Illuminate: Ignite Change Through Speeches, Stories, Ceremonies, and Symbols, and the author of the just released book Presenting Virtually: Communicate and Connect With Online Audiences

In this episode we will cover  Patti's perspective on Virtual Meetings, Technology Gap and handling Silent Audiences. There is also a very interesting section on the "Tricast Method" and Patti's expert advise on how to make Revenue Meetings impactful by crafting a Data Story. 

We will wrap up with a question that Anand asks all his guests - "What provides you professional fulfillment?" 

Hope you enjoy this conversation.

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In this Episode of Crystal-Balling with STR, listen to our host Anand speak to Ms. Christine Liu, the Regional Manager, North Asia for STR. As a renowned veteran in the Industry, Christine contributes selflessly by sharing useful insights that can be consumed by all.

In this episode we will cover Christine's perspective on Hong Kong and Mainland China's hotel business trends and unique insights that she is seeing in the data. There is also a segment that covers Forecast for 2022 and Christine's valuable advice for Revenue Leaders.

Finally, we will wrap with a fun rapid fire round and the question that Anand asks all his guests - "What provides you professional fulfillment?" 

Hope you enjoy this conversation.

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In this episode, I will speak to Ms. June Ng, the Director of Revenue at Marco Polo Hotels in Hong Kong.  Listen to June talk about Hong Kong's Yo-Yo trend in Occupancies and how she is tactically playing the game. We will cover:

  • Hotel business dynamics in Hong Kong
  • Week day and week end swings in demand and  June's winning strategies
  • Components of a good Package
  • And lastly, what provides June professional fulfillment

Hope you enjoy this conversation!

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In this Podcast episode, listen to Ms. Charity Remegio, the Director of Revenue Management for Marco Polo Manila, Ortigas. Following topics are covered:

  • Charity's journey to deal with the COVID crises
  • How she changed the business situation in her favour
  • Her insights for 2022 for the market
  • And lastly, what provides her professional fulfillment?

Hope you enjoy the conversation.

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In this Episode, Anand hosts a conversation with Willow and Cindy, the Revenue Directors at Niccolo Chengdu and Niccolo Changsha respectively. Learn how the dynamic duo rode the COVID 19 rollercoaster. We would cover the following topics:

  • Their Core Revenue Management tactics
  • Market outlook for 2022
  • Their advise for Revenue Management aspirants
  • And finally, what provides professional fulfillment ?

Hope you enjoy the conversation!