OpsStars Podcast: Recent Episodes
LeanData
Every two weeks, we host authentic conversations with OpsStars at the top of their game…. to empower you to create a great buyer experience, drive growth for your organization and ultimately: succeed in your operations career.
In this insightful episode of the OpsStars podcast, Ilana Matro, Senior Manager of Sales Operations at MongoDB, joins host Don Otvos to delve into MongoDB's transformative journey from a license-based model to a consumption-based go-to-market strategy. Ilana shares her unique perspective on the challenges and opportunities this shift presents, drawing from her diverse background in media, political consulting, and IT operations.
Ilana discusses the intricacies of developing a new forecasting model for consumption-based pricing, highlighting how it differs from traditional methods and the impact on various roles within the organization. She explains how this shift has necessitated changes in sales processes, customer success strategies, and even the profiles of sales representatives MongoDB seeks to hire.
Throughout the conversation, Ilana offers valuable insights on:* The challenges of forecasting in a consumption-based model * Changes in roles and responsibilities across the organization * The importance of aligning the tech stack with the new business model * Strategies for effective change management during this transformation
This episode provides a comprehensive look at the operational complexities involved in shifting to a consumption-based pricing model and offers valuable lessons for companies considering or undergoing similar transformations.
Episode resources* Ilana Matro on LinkedIn * MongoDB on LinkedIn * MongoDB Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this insightful episode of the OpsStars podcast, Jeremy Steinbring, Founder of Revonix Consulting, shares his unconventional journey from audio engineering to becoming a RevOps expert. Host Don Otvos and Jeremy dive deep into the challenges faced by fast-growing startups in managing their tech stacks and the importance of maintaining a human-centric approach in the age of AI.
Jeremy discusses how his background in customer service at Apple and his experience in various startup roles shaped his unique perspective on RevOps. He emphasizes the importance of understanding customer needs, effective communication, and the balance between technology implementation and business goals. The conversation covers a wide range of topics, from tech stack optimization and the dangers of "tech confetti" to the evolving role of AI in revenue operations.
Throughout the episode, Jeremy shares valuable insights on how Revonix helps startups streamline their operations, reduce unnecessary tech bloat, and align their technology investments with their business objectives. He also offers a thoughtful perspective on the future of RevOps, including the potential impact of AI on traditional roles and the importance of adapting to these changes.
Episode resources* Jeremy Steinbring on LinkedIn * Revonix Consulting on LinkedIn * Revonix Consulting Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this insightful episode of the OpsStars podcast, Sean Lane, Founding Partner at Beacon GTM and author of "The Revenue Operations Manual," shares his extensive experience and practical advice for RevOps professionals. Host Don Otvos and Sean dive deep into the essential qualities that make great RevOps professionals, the importance of balancing technology with human expertise, and strategies for effective goal-setting and prioritization.
Sean discusses the concept of being "adaptively excellent" in RevOps, the importance of curiosity and problem-solving skills, and how to effectively manage up in RevOps roles. He emphasizes the need for RevOps professionals to understand and map the customer journey, both for external and internal customers, to create effective systems and processes.
Throughout the episode, Sean shares valuable insights on communicating the value of RevOps work to stakeholders, setting measurable goals, and the importance of transparency in the goal-setting process. He also offers practical advice on how to say "no" effectively and identify blind spots within RevOps teams.
Episode resources* Sean Lane on LinkedIn * Beacon GTMA on LinkedIn * Beacon GTMA Website * "The Revenue Operations Manual" on Amazon use the code REVOPS20 for 20% off * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Jessenia Francisco, Director of Marketing Operations at Lucid Software, joins Don Otvos to share her journey from finance to RevOps and the valuable lessons she's learned along the way. They discuss the challenges of data management in rapidly growing organizations, the importance of clean and reliable data, and strategies for effective change management and stakeholder buy-in.
Jessenia brings a unique perspective to RevOps, drawing from her experience in finance, nonprofits, and tech startups. She shares insights on building solid foundations, making data-driven decisions, and balancing business needs with regulatory requirements. The conversation covers a range of topics, from the evolution of RevOps to go-to-market operations, to the importance of community and continuous learning in career growth.
Episode resources* Jessenia Francisco on LinkedIn * Lucid Software Website * Lucid Software on LinkedIn * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Sai Karthik “SK” Ramakuru, Director of Sales Productivity Strategy and Analytics at MongoDB, joins Don Otvos to explore the transformative impact of AI on Mongo DB’s GTM teams. SK shares MongoDB's journey in leveraging AI to enhance sales productivity, improve customer experiences, and streamline operations across the entire customer journey, for which they were the recipient of the 2024 OpsStars Award for Most-Cutting Edge Ops Program!
SK discusses the development and success of coachGTM, an AI-powered sales enablement tool that has revolutionized how MongoDB's go-to-market teams access and utilize information. He also explores the concept of "generative BI" and how it's changing the way teams interpret and act on business intelligence.
Throughout the conversation, Sai offers insights on balancing AI automation with human touch, the future of sales roles in an AI-enhanced environment, and strategies for breaking down complex RevOps problems into manageable AI-powered solutions.
Episode resources* Sai Karthik “SK” Ramakuru on LinkedIn * MongoDB on LinkedIn * MongoDB Website * OpsStars Award Winning Story * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Especially in uncertain times, driving the right behaviors and outcomes is crucial for business success. But sustaining a high-performing GTM culture that consistently delivers revenue results, no matter the macroeconomic environment, is easier said than done. Join CaptivateIQ‘s Nate Broome, Brian Via and Tiffany Brown to hear real-world examples of how to keep your team energized and motivated by cultivating a GTM culture that’s set up to thrive in any circumstance. Key takeaways:* The secrets behind building — and maintaining — an A+ GTM team. * Actionable steps for how to evaluate performance and identify areas of improvement. * How the right incentive compensation strategy can help sustainably motivate reps and drive reliable revenue results.
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
If you know you know — organizations that have a strong RevOps function achieve more success, drive results more consistently, and create a better experience for both buyers and sellers. How can you position your RevOps organization to create this impact? What is the secret to making the sales experience better for your revenue team?In this keynote session, you’ll hear from Jake Goldfield, David Obrand, and Ellie Fields on how to understand the strategic role RevOps plays, offer great experiences to your customers, and get the visibility and common data set you need to make a positive impact on your business.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts
* Follow on Spotify
* OpsStars RSS Feed
* Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
For years, the mantra was to book any deal, at any cost, and just show the revenue growth. That model is now outdated as Boards want to see quality, profitable revenue. All deals are not created equal, and you should incentivize your sales team to focus on quality.Key takeaways: * Why it’s no longer enough to chase the most revenue, to grow at all costs even if you aren’t profitable. * Why it’s no longer enough to manage complex (and costly) revenue calculations on clumsy, error-prone spreadsheets. * Why it’s no longer enough to blindly call the ball on your forecasts and white-knuckle it through the year hoping you were right.
These approaches might have worked for your predecessors, but today, we have the technology and tactics to push well beyond that. A quality revenue operation is the engine that drives your business, and most organizations don’t give their revenue operation the attention it deserves. In this sprint of a talk, we will cover how you can measure and motivate to achieve quality revenue.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts
* Follow on Spotify
* OpsStars RSS Feed
* Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Tech advancements, trends, and market shifts are happening fast (looking at you, AI) and organizations are doing their best to adapt. But the ability to translate business requirements to the ever-shifting IT side of the house isn’t easy. During this session, Amanda Morrell (Senior IT Salesforce Leader at NCR Corporation) shares how she successfully navigates change amidst the dynamic IT environment across multiple industries — so you can, too.Key takeaways: * Hear how Amanda’s team is guiding a large organization through IT-driven transformations. * Learn how to move technology forward while also maintaining holistic team growth. * Get tips for unifying stakeholders around a common use case that solves across industries.
Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode, we bring together insightful clips from Season 2 of the OpsStars podcast, where RevOps experts share their perspectives on the rapidly evolving role of AI in Revenue Operations. Guests including Nani Shaffer, Keith Jones, Anne Pao, Josh Hill, Sandy Robinson, Rachel Squire, Francis Brero, and Michael Orndoff discuss how AI can augment human capabilities, drive efficiency, and unlock new opportunities in data analysis, process automation, and customer engagement.
The compilation delves into the fears and misconceptions surrounding AI, particularly the notion that it will replace human roles. However, the panelists advocate for embracing AI as a powerful tool to enhance human efforts, freeing up time and mental bandwidth for tasks that require uniquely human skills, such as nuanced conversation and strategic decision-making.
Episode Resources:* Nani Shaffer on LinkedIn
* Keith Jones on LinkedIn
* Anne Pao on LinkedIn
* Josh Hill on LinkedIn
* Sandy Robinson on LinkedIn
* Rachel Squire on LinkedIn
* Francis Brero on LinkedIn
* Michael Orndoff on LinkedIn
* Don Otvos on LinkedIn
* Ashley Ward on LinkedIn
* OpsStars on LinkedIn
* Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, James McArthur takes listeners on a journey through his diverse professional experiences, culminating in his current role as Director of Revenue Operations at Nue. Joining host Don Otvos, James opens up about his unconventional career path, which began in finance during the Great Recession, transitioned to the demanding restaurant industry, and ultimately led him to the world of RevOps.Drawing from each phase of his career, James shares valuable insights into the true meaning of burnout, the addictive allure of hustle culture, and the necessity of ruthless prioritization. He delves into the challenges of wearing multiple hats at Nue, some of which include playing a role in product development and overseeing revenue operations, alongside this, he also fulfills the role of sales engineer and partnership managerThroughout the conversation, James offers practical strategies for navigating complex sales environments, tailoring solutions to unique customer needs, and maintaining a healthy work-life balance amidst the chaotic demands of his role. He also shares his perspectives on the future of RevOps, emphasizing the importance of embracing emerging technologies, and seeking opportunities for continuous innovation.Episode resources:* James McArthur on LinkedIn * Nue on LinkedIn * Nue Website * Join the OpsStars Community
Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Kelly Jo Horton, Principal Consultant at RevOps Solutions and Founder of MOPsTalks, joins Don Otvos to explore the challenges of data management in RevOps. They discuss the importance of clean and reliable data in RevOps, how the cloud computing has transformed data management nightmares, and why one-size-fits-all cloud solutions could stifle your business growth.
Kelly is an experienced leader in marketing and technology, focused on delivering results through a unique combination of business strategy, marketing technology, and digital transformation expertise developed over many years. She excels at driving performance and accountability by building skilled, collaborative teams equipped to anticipate and fulfill the needs of business partners on a large scale.
Episode resources* Kelly Jo Horton on LinkedIn * RevOps Solutions Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
What does a successful career path in revenue operations look like? Learn from three former RevOps pros who advanced their careers into VC, executive leadership, and COO roles as they share the hallmark tenets of great operators, important skills and competencies, and what translates to the next level in a RevOps career journey.Key takeaways:* Get a framework for several RevOps career paths * Understand the knowledge and experiences essential to advancing your career * Learn how to search and interview for your next RevOps role
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In a brutal selling environment, nailing your revenue processes is now a non-negotiable. But with the right toolset, RevOps leaders can streamline and accelerate processes, driving their GTM teams to success — without a massive tech-stack shakeup.Listen as Rattle CEO Sahil Aggarwal is joined by James La Rheir, Director of Global Sales Operations at GridGain and 18-year operations veteran to discuss the pains of the previous world of RevOps.Attendee takeaways:* The full RevOps lay of the land currently * Why the pain has been so self-reinforcing * What’s changed between the old way of working in Revenue Operations and the new modern era
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Irwin Hipsman, Former Customer Marketing Director, Forrester and Founder of Repetitos, joins Don Otvos to explore the expanding role of customer marketing, which requires a closer relationship to RevOps and customer data to succeed. They discuss the importance of maintaining a clean and accurate customer database for revenue-generating activities, including communications for net retention, running expansion campaigns, and tracking of your users and champions as they leave customer accounts.
Irwin is an experienced Customer Marketing Director and a Top 100 Customer Marketing & Advocacy Influencer. He most recently spent 2 years at Forrester where he started the Customer Marketing practice.
Episode resources* Irwin Hipsman on LinkedIn * Advocacy Maven Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In today’s data-driven landscape, the CMO’s dashboard is more than a collection of metrics; it’s a strategic tool for growth. Learn the essential metrics and reports that top CMOs use to drive pipeline and revenue growth in 2024.Key takeaways:* Key Performance Indicators (KPIs): From pageviews to conversion rates to pipeline, discover the metrics that matter. * RevOps Alignment: Learn how to integrate marketing data with RevOps to drive cohesive business strategies. * Actionable Insights: Discover innovative strategies to turn your analytics into strategic action.
Whether you’re a CMO or an operations professional, this session offers a future-oriented and engaging look into the reports that guide and justify your go-to-market strategy.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts
* Follow on Spotify
* OpsStars RSS Feed
* Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Chloe Pott, Marketing Operations Leader, joins Don Otvos to share her journey into revenue operations, the importance of marketing automation, and the challenges of working in marketing operations.
With degrees in psychology and French, Chloe is a three-time Marketo Champion (2019, 2020, 2021) and Marketo Certified Expert. Her career journey began as a Marketing Operations Intern at Enablon. With nearly 15 years of experience, she has advanced through senior marketing operations roles at leading companies like Nexthink, Datadog, and Sqreen.
Episode resources* Chloe Pott on LinkedIn * Lokalise Website * The Culture Map Book * Join the OpsStars Community
If you enjoyed this episode, then please either:
* Subscribe, rate, and review on Apple Podcasts
* Follow on Spotify
* Check out OpsStars Podcast
* Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
When you have your marketing, sales, operations, and partnerships teams all marching in the same direction, you’re sure to pull off an impressive show. In this session, you’ll find hot takes, actionable takeaways, and thought-provoking answers that will help you innovate on your go-to-market strategy to deliver more personalized buying experiences, even amidst turbulent economic conditions.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts
* Follow on Spotify
* OpsStars RSS Feed
* Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Laura Wheeler, Owner of Renegade Operations, joins Don Otvos to navigate the importance of revenue operations in driving sustainable revenue growth. They discuss Laura's journey from sales into revenue operations leadership, the challenges she faced in her roles, and the role of revenue operations in optimizing processes and achieving sustainable growth.
Laura started her journey in the tech industry in 2007, balancing her passion for music with roles in event coordination. Over the years, she navigated the challenges of the 2008 recession, celebrated the milestones of a 2013 IPO, and played a part in a 2018 acquisition. Her career path has been diverse, including roles in inside and outside sales, leadership, sales operations, and enablement.
Episode resources* Laura Wheeler on LinkedIn * Renegade Operations Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
It’s time to go from theory to action. In this session, you’ll hear a thoughtful approach for weaving AI into your strategic planning. Rebby John (Salesloft’s Senior Director of Sales Engineering) tackles the common questions and considerations surrounding AI — based on Salesloft’s unique perspective as an innovator in the category.If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Pete Kazanjy, Co-founder of Atrium and founder of Modern Sales Pros, joins Don Otvos to explore the role of performance management in sales organization. They discuss how managers can effectively manage their teams through data-driven insights, the challenges of interpreting performance data, and the support offered by the Modern Sales Pros community. Pete also dives into remote working, measuring and managing performance to drive growth and accountability in sales organizations, and the AI impacts on RevOps.
Pete specializes in go-to-market strategies for early-stage SaaS companies and serves as an investor and advisor in enterprise software. His expertise includes driving revenue growth, enhancing sales and marketing automation, CRM, mobile enterprise solutions, business intelligence, HR technology, and consumer marketplaces. Additionally, Pete is the Founder of Modern Sales Pros and author of "Founding Sales - The Startup Sales Handbook."Episode resources* Peter Kazanjy on LinkedIn * Atrium Website * Modern Sales Pros Website * Founding Sales - The Startup Sales Handbook * Cracking the Sales Management Code Book * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this panel discussion with operations and enablement leaders, you’ll learn best practices on improving handoffs, achieving tight alignment, and capitalizing on joint opportunities to achieve sustained growth and revenue.Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Keith Jones, GTM Systems Lead at OpenAI, joins Don Otvos to dive into the importance of community and connections, the role of AI in sales and revenue operations, and managing processes in a fast-paced environment.
Keith is a former college dropout now thriving as a tech expert. In his role at OpenAI, he leads the GTM Systems within the Revenue Operations team, focusing on providing top-notch technology resources to enhance revenue growth. Before that, Keith was a Senior Director and Analyst of Revenue Technology at Gartner and Senior Manager of Go-To-Market Systems at MURAL. Episode resources* Keith Jones on LinkedIn * OpenAI Website * Wizards of Ops Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Are you prepared to incorporate generative AI into your Sales organization? Is now the best time to join the GenAI movement? Learn from Karan Singh and Craig Rosenberg, two experienced revenue leaders, as they share their investigation into the generative AI landscape.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Michael Orndoff, Senior Manager of Sales Operations at EverCommerce, joins Don Otvos to share his personal journey and expertise in how to start and succeed in your RevOps career. They delve into the importance of community, continuous learning, and leveraging technology for success.
Michael is an experienced Senior Manager of Sales Operations who excels at driving revenue growth, refining sales processes, and improving operational efficiency. He has a solid history of achievements, with expertise in supporting sales management, optimizing sales processes, managing revenue performance, and collaborating across functions. Moreover, Michael is a founding member of RevGenius, a member of Wizards of Ops, and a Co-Managing Partner at OP Capital Holdings.
Episode resources* Michael Orndoff on LinkedIn * EverCommerce Website * RevGenius Website * Wizards of Ops Website * OP Capital Holdings Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this session hear how business leaders are reducing churn, getting ahead of risk, and cultivating a legion of loyal customers. The panelists cover topics such as automation, using the right customer data, renewals cadences, and more.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Rachel Squire, Marketing Operations Consultant at MOBI Solutions, joins Don Otvos to share thoughts on the future of marketing and revenue operations. They dive into the impact of AI on the industry, how RevOps is becoming a strategic partner in businesses, and the role of analytics in marketing and revenue operations.
Rachel is a MOPs and RevOps Consultant focused on ensuring that the companies she works with have a clear understanding of campaign effectiveness and working to optimize team efficiency. Prior to starting MOBI Solutions, she held leadership roles at PowerSchool, Tasktop, and Digital Pi. Episode resources* Rachel Squire on LinkedIn * MOBI Solutions Website * RevGenius Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Ari and Kelly, representing NVIDIA’s Revenue Marketing team, take the OpsStars stage to share their experience in leveraging AI and data science for revenue play efficiency, scaling, and ROI. Learn how NVIDIA’s team of data scientists interpret the signals that feed into tying all things to revenue for a clearer lens in identifying buying groups in ready-to-engage accounts. Ari and Kelly highlight the iterative process of collecting feedback, analyzing metrics, and making data-driven changes to optimize and align cross-org efforts. This session offers practical recommendations, addresses potential roadblocks, and highlights the role of a revenue team in enacting transformational change.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts
* Follow on Spotify
* OpsStars RSS Feed
* Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Rachel Godfrey, Senior Marketing Operations Manager at BambooHR and 2023 OpsStar of the Year, joins Don Otvos to discuss her journey in operations, the future of RevOps, as well as the value of curiosity, persistence, and creativity in RevOps.
Before taking on her current role at BambooHR, she was the Marketing Operations and Social Media Specialist at eFileCabinet, as well as the Email and Digital Marketing Contractor at Zenger Folkman.
Episode resources* Rachel Godfrey on LinkedIn * 2023 OpsStar of the Year Story * BambooHR Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars Podcast, Anthony Valles, Director of Marketing Operations at Saviynt, joins Don Otvos to discuss the digital transformation initiative that led to winning the 2022 OpsStars Award, and what he’s focused on this year, including the importance of maximizing marketing impact and budget efficiency.
Anthony details how he joined Saviynt at a time of tremendous growth and transformed the marketing tech stack from what he describes as a Frankenstein to an integrated tech stack that is built to scale, and how along with the tech, success is dependent on a deep understanding of the teams you’re supporting, and getting buy in, then driving change management and adoption.
Now, almost three years later, Anthony shares how they track and measure marketing performance to optimize budgets and what else is top of mind for him, including improving speed to lead at every stage of the journey.
Episode resources* Anthony Valles on LinkedIn * Saviynt Website * 2022 OpsStars Award: Digital Transformation * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Your website is filled with untapped pipeline potential. Every day, qualified buyers are landing on your site but if it isn’t fully optimized for conversion – or worse, your operational processes have qualified leads falling through the cracks – then you are leaving money on the table.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this OpsStars panel discussion, they’ll discuss their experiences navigating the current business climate when evaluating various pieces of the revenue engine and how the “do more with less” mentality can actually be a blessing in disguise. An audience favorite every year, you can expect an honest discussion and helpful insights for all ops pros today.Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Sandy Robinson, SVP of Revenue Operations and Enablement at Patra Corporation, joins Don Otvos to share her journey of transitioning from sales to RevOps, the importance of integrating RevOps across the entire business, and the role of the tech stack for enhancing the customer journey.
Sandy started her career in advertising. Across fifteen years, she has shown her leadership abilities by leading sales teams and conducting sales training programs. This laid the foundation for her transition into sales operations, an area in which she has been deeply involved for the past decade. Before joining Patra, she was the Vice President of Revenue Operations at NYMBUS, Senior Director of Sales Operations at Supplyframe, and Vice President of Sales Operations at Web.com.
Episode resources* Sandy Robinson on LinkedIn * Patra Corporation Website * Revenue Operations Alliance Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Through a combination of account prioritization, digital advertising and highly targeted SDR prospecting, Snowflake experiences 2X to 4X increases in SDR efficiency. Hear from Travis and Hillary as they describe a unique approach to account-based marketing they’ve coined “One-Team GTM.” Learn from Travis and Hillary as they share plays and strategies from their recently published book, Busting Silos.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Josh Hill, former Associate Vice President of Marketing Technology at RingCentral, joins Don Otvos to unravel the world of RevOps in 2023. They cover strategies for driving sales growth, strategies for assessing tech stack ROI in RevOps, and how to manage globally distributed RevOps teams.
Josh is a marketing technology strategist, specializing in elevating businesses with revenues ranging from $300M to over $2B aiming to expand their customer lifecycle. His expertise includes building GTM strategies, marketing operations, and revenue operations frameworks, focusing on supporting the entire customer journey for late-stage startups and high-growth public companies.
Josh's background prior to RingCentral includes serving as an Author for MarketingRockstarGuides.com, leading as the Senior Manager of Global Marketing Operations at Kaspersky Lab, and driving demand generation as the Senior Manager at The Economist.
Episode resources* Josh Hill on LinkedIn * RingCentral Website * Openprise Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
With RevOps emerging on the scene in 2015, there have been no opportunities for history to repeat itself — no past corollaries for the downturn we’ve all been experiencing recently. RevOps is an ever-evolving practice with unlimited room for improvement as you connect people, processes, and technology. LeanData CEO Evan Liang takes the keynote stage joined by three noted revenue leaders, Jeff Serlin, Franco Anzini, and Christine Maxey, as they provide perspective and discuss the challenges and opportunities for RevOps during a downturn while keeping an eye on what the future holds for the practice.
Episode resources:* The OpsStars Podcast Website * The OpsStars Podcast on LinkedIn * LeanData on Linkedin * LeanData on Facebook * LeanData on Twitter
Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Anne Pao, Founder and CEO of Ignite Consulting, joins Don Otvos to share her journey that led to starting her own RevOps consulting firm. They dive into common challenges in RevOps today, the importance of data-oriented thinking, and the role of analytics and AI in RevOps.
Anne is a performance-centric leader with over two decades of strategic operations experience, dedicated to empowering organizations through robust go-to-market strategies and analytical frameworks. She is also the Founder of RevOps Village, a network of 500 revenue professionals dedicated to developing RevOps practices. Some of her recent awards include the 2023 Top 100 Most Powerful Women in Sales by Demandbase and Women in Sales and the 2022 Top 30 RevOps Leaders by SetSail.
Episode resources* Anne Pao on LinkedIn * Ignite Consulting on LinkedIn * RevOps Village Group * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Francis Brero, Co-Founder of MadKudu, joins Don Otvos to unpack how the democratization of data science for go-to-market strategies. They also discuss the power of data and personalization in enhancing customer retention, how RevOps shifts toward a business accelerator role, and the evolution of data science in RevOps.
Francis describes himself as the "NASCAR of SaaS," specializing in turbocharging B2B SaaS companies' inbound pipelines. He focuses on automating the time-consuming but critical tasks of researching, qualifying, and engaging leads.
Episode resources* Francis Brero on LinkedIn * MadKudu Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Nani Shaffer, CMO at Channel99, joins Don Otvos to share her career journey and the importance of starting in sales operations before moving into marketing operations. She discusses her time at Demandbase and the era of account-based marketing. Nani highlights the link between marketing and sales operations and highlights the value of long-term thinking and the revolutionary trends in revenue operations, including the growing role of AI.
Nani has a wealth of experience as a Marketing leader, specializing in B2B and Account-Based Marketing strategies. Her leadership has consistently been marked by the formation of high-performing, data-centric teams that consistently surpass business objectives. In addition to her prowess in Operations, Demand Generation, and Product Marketing, Nani has made significant contributions to innovative, rapidly growing companies. Before her tenure at Channel99, she served as the VP of Marketing at Ontra (Formerly InCloudCounsel) and held multiple leadership roles at Demandbase.
Episode resources* Nani Shaffer on LinkedIn * Channel99 Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In today's fast-paced business landscape, RevOps has emerged as a critical function for synchronizing the efforts of sales, marketing, and customer success teams to accelerate growth and optimize revenue streams. Becoming a leader in this domain demands a unique blend of courage, resilience, and expertise - qualities that are challenging to master.
In this episode of the OpsStars podcast, Sean Frazer, VP of Revenue Operations at Dental Intelligence, joins Don Otvos to shed light on the art of growing into a leadership role in RevOps, the importance of building relationships with people and considerations to make when building scalable and dynamic systems in revenue operations.
Episode resources* Sean Frazer on LinkedIn * Dental Intelligence Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
With markets shifting and revenue at risk, taking action to future proof your business is critical. According to Forrester, when sales and marketing aligned people, process and technologies they reached 36% more revenue growth and up to 28% more profitability. Hear from leading RevOps experts about how you can future proof your business through operational alignment strategies.
Episode resources:* The OpsStars Podcast Website * LeanData on Linkedin * LeanData on Facebook * LeanData on Twitter
Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Building a solid tech stack foundation is synonymous with building a solid house. You must have a solid foundation to build upon. Without that foundation, adding on can turn your tech stack into a house of cards. You can't add curtains before you have windows much like you can't add on intent tools without having your CRM and MAP processes implemented and running. This panel discusses what is core versus context in your tech stack, how to plan, and considerations when adding new components.
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * OpsStars RSS Feed * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Sylvain Giuliani, Head of Growth at Census, joins Don Otvos to unravel the role of data in preventing churn and growing revenue. They dive into proactive solutions to leverage data, the power of modern data warehouses, and the importance of retaining the human element in data-driven decision-making.
Sylvian is a revenue leader and mentor with a decade of experience building go-to-market strategies for developer tools. Beyond his role at Census, he is also a Member, Mentor, and Partner at HyperGrowth Partners, GrowthMentor, Revenue Collective, and Modern Sales Pros. Episode resources* Sylvain Giuliani’s Website * Sylvain Giuliani on LinkedIn * Sylvain Giuliani on Twitter * Census Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Effective workforce management plays a vital role in determining a company's success and performance. By efficiently handling the workforce, businesses can boost productivity, enhance employee engagement, and ultimately improve their overall performance.
In this episode of the OpsStars podcast, Limor Tzach, Business Analysis Team Manager at Similarweb, joins Don Otvos to discuss her award-winning workforce management project, harnessing the power of data for effective workforce management, and the role of workforce management in driving growth.
Episode resources* Limor Tzach on LinkedIn * Similarweb Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Zach Olson, Global Transformation and Automation Project Lead at Dell Technologies, joins Don Otvos to discuss the lead management transformation project at Dell that won them the 2022 OpsStars Award. They discuss the challenges and strategies involved in a project like this in a large enterprise company, and the opportunities to leverage AI to improve the sales process and enhance the customer experience.
Zach is an accomplished Marketing Automation and Technology specialist with expertise in martech management and strategy, lead and contact strategy, and marketing automation enablement. With a profound passion for process optimization, Zach excels in enhancing the functionality of martech stacks to simplify the lives of Sales Representatives and Marketers. By leveraging technology to its fullest potential, Zach empowers businesses to work smarter and achieve greater efficiency.
Episode resources* Zach Olson on LinkedIn * Dell Technologies Website * 2022 OpsStars Award: Lead Transformation Program of the Year * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars Podcast, Anthony Valles, Director of Marketing Operations at Saviynt, joins Don Otvos to discuss the digital transformation initiative that led to winning the 2022 OpsStars Award, and what he’s focused on this year, including the importance of maximizing marketing impact and budget efficiency.
Anthony details how he joined Saviynt at a time of tremendous growth and transformed the marketing tech stack from what he describes as a Frankenstein to an integrated tech stack that is built to scale, and how along with the tech, success is dependent on a deep understanding of the teams you’re supporting, and getting buy in, then driving change management and adoption.
Now, almost three years later, Anthony shares how they track and measure marketing performance to optimize budgets and what else is top of mind for him, including improving speed to lead at every stage of the journey.
Episode resources* Anthony Valles on LinkedIn * Saviynt Website * 2022 OpsStars Award: Digital Transformation * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In 2020, Caterina Torres and her team at Zoom implemented a lead management program that went live just weeks before the global pandemic sent the world home. This program allowed them to scale and manage the unprecedented volume of inbound requests. For their work, they were recognized with an OpsStars Award for Lead Management Program of the Year. After 5 years, Cat left Zoom in 2022, moving to an early Series A startup in hopes of building out Ops from the ground up, but she was laid off in January 2023.
Throughout her 4.5-month search, she submitted her resume to 203 companies and frequently took to LinkedIn to share the data behind her journey, something to help keep her sane but also help others in a similar situation. Today she joins Don to share more about her search, her time at Zoom, and her new role!
Episode resources* Caterina Torres on LinkedIn * Weights & Biases Website * 2020 OpsStars Award: Lead Management Program of the Year * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars Podcast, Nicholas Lansberry, Go-To-Market Operations Manager at Expedient, joins Don Otvos to explore how RevOps becomes a driving force for breaking down silos, leveling up internal operations, and enhancing customer success.
Nicholas boasts an impressive career spanning over a decade. He has spent the last six years at Expedient where he has held various roles, including Partner Alliances Specialist, Sales Technology Business Analyst, and Inside Project Coordinator.
Drawing from his extensive experience in sales and marketing, Nicholas specializes in streamlining sales processes and bridging the gap between sales teams and their tools. He has worked with a diverse portfolio of companies, including renowned names such as Apple, Pitt Bull Secure Technologies, and Geek Squad.
Episode resources* Nicholas Lansberry on LinkedIn
* Expedient Website
* Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Enabling Efficient Growth with RevOps with Trent Allen, RevOps Manager of Automation and Systems at Maxio
Trent started his tech career as a BDR, but his involvement in a prospect journey project cemented his love for Operations. In RevOps he's been able to leverage his diverse skills and passion to improve processes and help various teams. Trent's understanding of the challenges faced by BDRs has influenced his approach, aiming to make people's jobs better by simplifying processes, providing relevant data, and considering the end user's perspective.
In this episode Trent and Don discuss the importance of RevOps being the source of truth and aligning with all business functions to enable efficient growth.
Episode resources* Trent Allen on LinkedIn * Maxio Website * 2022 OpsStars Awards: Maxio * How Maxio’s RevOps Team Used LeanData to Stay Nimble As They Merged Two Companies * Join the OpsStars Community
Rate & Review OpsStars Podcast* Spotify * Apple Podcasts * RSS Feed
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Raheel Alam, Senior Salesforce Administrator at Showpad, joins Rachael to share his skills and insights on what it takes to be a rockstar Salesforce Admin and an OpsStar of the Year.
He has over seven years of experience in B2B SaaS in various roles across marketing and operations. At his previous company, BombBomb, he realized that supporting high-velocity and account-based sales teams was only possible with the highly scalable processes within Salesforce – he moved into an operations role, and has been there ever since! In 2021, Raheel was recognized as the OpsStar of the Year! Episode resources:* Raheel Alam on LinkedIn * Showpad Website * 2021 OpsStar of the Year Highlight * OpsStars Virtual Session: What Should Ops Bring to the Table * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
David Dulany joins Rachael to discuss his expertise and advice on how you can optimize and build successful sales development teams. David is the Founder and CEO of Tenbound, an advisory firm focused and dedicated 100% to sales development. He is a sales development program building specialist with deep experience building highly successful sales development programs from scratch for technology companies.
David brings over ten years of experience in sales development and previously led sales development teams for companies such as Glassdoor and Act-On Software. He is also the host of the #1 sales development podcast on iTunes: The Sales Development Podcast. David frequently speaks at conferences, seminars, and more, including the upcoming Virtual Sales Development Conference hosted by his company, Tenbound.
Episode resources:* David Dulany on LinkedIn * David Dulany on Twitter * Book: The Sales Development Framework * Tenbound Website * The Sales Development Podcast * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode, Rachael is joined by Ross Nibur, Director of Operations at Toast, an all-in-one restaurant management platform that empowers restaurants of all sizes to build great teams, increase revenue, improve operations, and delight guests.
Ross started his career as a prep cook. But then he pivoted into sales, and from there, into operations development and leadership. He has been at Toast for nearly six years, having moved from Director of Business Development to Director of Revenue, Operations, and Strategy to his current role as Director of Operations.
Ross was also recognized as one of the Top 10 Sales Development Leads in the World. Today, he shares how he built his operations team and how to successfully hire and train a high-performing group of operators.
Episode resources* Ross Nibur on LinkedIn * Toast Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Karen Mangia, a WSJ Bestselling Author and Vice President of Customer and Market Insights at Salesforce, joins the conversation today to share how we can succeed in our roles and organizations in the new world of work. Also, she talks about how we maintain our health and wellness, be creative, have our voices heard, and be successful.
Karen is the author of four books: “Success From Anywhere: Create Your Own Future of Work from the Inside Out,” “Working From Home: Making the New Normal Work for You,” “Success With Less: Releasing Obligations and Discovering Joy,” and “Listen Up!: How to Tune In to Customers and Turn Down the Noise.”
Karen is also an internationally-recognized thought leader whose TEDx appearance, keynotes, blogs, and books reach hundreds of thousands of business leaders each year. She is a prolific blogger and sought-after media interviewee, featured in Forbes, and regularly contributes to Thrive Global and ZDNet.
Episode resources* Karen Mangia on LinkedIn * Karen Mangia’s Website * Karen Mangia on Twitter * Karen Mangia’s Books * Book: Think Again by Adam Grant * Book: Life Scale by Brian Solis * Video: The Stress Free Experiment * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode, Rachael is joined by Sean Lane, VP of Field Operations at Drift, to share how operations can play an instrumental role in designing and ensuring a great customer experience.
Sean started his career in customer success and later led a sales development team. It was there that he learned how important operations were to all the GTM teams’ success. Sean has spent the last four years in operations at Drift, leveraging his experience across the customer journey, working across all the different parts of the operations spectrum -- marketing ops, sales ops, and CS ops.
Sean is also the host of the podcast “Operations with Sean Lane,” where he goes under the hood of how hyper-growth companies operate and gives operational tactics needed to scale growth and drive results at your company.
Episode Resources:* Sean Lane on LinkedIn * Sean Lane on Twitter * Drift Website * Operations with Sean Lane Podcast * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Maura Ginty, Marketing Advisor and Fractional CMO at Bridge & Maeve Consulting, joins Rachael to discuss what it means to be more data-driven in marketing, how to identify the best accounts to focus on, and how to personalize experiences to win those customers.
Maura is a proven global marketing executive who fuses storytelling with revenue growth. She helps startups to become publicly traded companies and build marketing programs, revenue, frameworks, marketing plans, and strategies. Maura is also a strong advocate of data-driven marketing and for putting customer needs at the heart of everything a company does.
Episode resources:* Maura Ginty on LinkedIn * Bridge & Maeve Consulting Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars Podcast, Rachael McBrearty is joined by Jon Miller, CMO at Demandbase. They discuss why using data to drive account intelligence can help sales and marketing teams be more relevant, different types of data, and how to apply the data strategically.
Jon has over twenty years of experience in the marketing business, co-founding two successful companies; Marketo, which was sold to Adobe for $4.75 billion, and Engagio, which was acquired by Demandbase in 2020.
Now the CMO at Demandbase, he is responsible for leading their account-based go-to-market strategy and delivering on its mission to transform how B2B companies market and sell.
He is also an author, thought leader, and speaker and was named Most Influential Marketing CEO of the Year in the 2019 Corporate Excellence Awards.
Episode resources:* Jon Miller on LinkedIn * Jon Miller on Twitter * Demandbase Website * Opening keynote speech at the June 2021 ABXperience * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
TJ Macke, former SVP of Strategy at Sapper Consulting, shares his thoughts on the current inflection point sales teams are experiencing. He also talks about how the best-sellers are supported by RevOps teams with a focus on operational excellence and the intertwining of selling and buying that allows them to be consultative, guide the buying experience, and earn customer trust.
TJ started his career by founding multiple businesses, then worked in retail management, and has been in the world of operations for the past six years. TJ's expertise and focus have been on optimizing sales, performance, and processes to help organizations accelerate their revenue growth.
In this episode, TJ shares his thoughts on the current inflection point sales teams are experiencing and how the best sellers are supported by RevOps teams with a focus on operational excellence and the intertwining of selling and buying that allows them to be consultative, guide the buying experience and earn customer trust.
Episode resources:* TJ Macke on LinkedIn * TJ Macke on Twitter * Sapper Consulting Website * SalesSource Website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Crissy Vetere-Saunders is the CEO and Co-Founder of CS2 Marketing, an agency focused on the three P’s of digital marketing, people, processes, and performance. Crissy shares her insight on the evolution of the marketing operations role in a dynamic environment.
Previously, she has held demand generation and senior marketing roles at Agri and Jive. She has also served in an advisory capacity at Chili Piper and Women in Revenue. She has also served as the marketing operations manager at Marketo.
Today Crissy shares her insights on the evolving role of marketing operations and touches on how a unified approach to customer interaction can lead to a better user experience. Episode resources:* Crissy Vetere on LinkedIn
* CS2 Website
* Join the OpsStar Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Kerry is a Featured Thought Leader at Sales Assembly, the industry’s only Scale-as-a-Service platform that leads B2B tech companies on their journey to scale better, and a Product Marketer at 6sense, an account engagement platform that helps revenue teams identify and close more opportunities by putting the power of AI, big data, and machine learning behind every member of the B2B revenue team.
Kerry brings over twenty-five years of experience in B2B demand generation and management, spanning a broad array of industries and markets. Prior to his current roles, he was an analyst at SiriusDecisions and Forrester, where he authored and co-authored a wide range of key models and frameworks.
In this episode of the OpsStars Podcast, Kerry Cunningham, Researcher and Thought Leader at 6sense and former VP, Principal Analyst at Forrester, joins Rachael to discuss the future of B2B marketing and sales including why now is the time to move past MQLs as a measurement of success and how to better leverage opportunities to support buying groups.
Episode resources:* Kerry Cunningham on LinkedIn
* Kerry Cunningham on Twitter
* 6sense Website
* Article: Why We Have A New Waterfall For 2021 (And Why You Should Care)
* Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode, Rachael is joined by Joe McNeill, Chief Revenue Officer at Influ2. Joe is a B2B technology sales leader focused on client service delivery, employee empowerment, and robust revenue operations, positioning organizations to scale and grow.
During his career, he has contributed to developing four rapidly growing tech firms, two of which he helped lead to successful exits. Today, Joe shares his experience setting up the right foundations to enable revenue teams to successfully collaborate to achieve revenue outcomes.
Episode resources:* Joe McNeill on LinkedIn * Influ2 website * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast * Instructions on how to rate and review the OpsStars Podcast can be found here
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Evan Liang is the co-founder and CEO of LeanData. Evan founded LeanData in 2012 after managing a data-cleanup project at his last company and felt the pain of cleaning CRM data by hand. LeanData is a company now recognized as a modern revenue tech stack essential - certainly by its nearly 900 loyal customers, but also by Gartner - the largest analyst firm in the world covering the IT market.
Prior to LeanData, Evan was the GM and VP Products at Caring.com, where he grew a small acquisition into the company’s main business, generating over fifty percent of the company’s revenue over two years. Before Caring.com, Evan worked at Shasta Ventures, a leading venture capital firm focused on end-user-driven businesses.
In this episode we speak with Evan about the revenue tech stack, because who better to share his perspective on this fast-evolving landscape within which LeanData sits at the center?
Episode resources:* Evan Liang on LinkedIn * LeanData's Integrations * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
In this episode of the OpsStars podcast, Mary Shea, Global Innovation Evangelist at Outreach, joins Rachael to discuss how Outreach is breaking fresh ground in the digital sales management space. Outreach is the first and only sales execution platform that provides intelligent workflows, granular visibility, and achievable forecasts across the revenue cycle. She has previously worked as a Principal Analyst at Forrester, where she led research and authored the inaugural Forrester Wave for the Sales Engagement category. At Outreach, Mary conducts path-breaking research on the sales technology landscape, the future of buying and selling, and the criticality of having a diverse, equitable, and inclusive B2B sales organization. She is also the co-host of the Revenue Innovators podcast.Mary joins us today to share insights on the new era of sales and why leaders are focused on new strategies, technology, training, diversity, equity, and inclusion to set their organizations up for success.Episode resources:* Mary Shea on LinkedIn * Mary Shea on Twitter * Outreach Website * Revenue Innovators Podcast * Join the OpsStars Community
If you enjoyed this episode, then please either:* Subscribe, rate, and review on Apple Podcasts * Follow on Spotify * Check out OpsStars Podcast
OpsStars Podcast is hand crafted by our friends over at: fame.so
Previous guests include: Evan Liang of LeanData, Ross Nibur of Toast, Chelsea Katich of McGraw Hill, Chris Van't Hof of CB Insights, Jeff Ignacio of Forethought, Sean Lane of Drift, Kerry Cunningham of 6sense, Seth Wylie of Gainsight, Karen Mangia of Salesforce, Jon Miller of Demandbase, Pat Oldenburg of Motive, Raheel Alam of Showpad, TJ Macke of Sapper Consulting, David Dulany of Tenbound, Mary Shea of Outreach, Asia Corbett of Bread Financial, Crissy Vetere-Saunders of CS2 Marketing
Check out our three most downloaded episodes:* What It Means To Be An OpsStar with Kimberly Galitz * Trust the Process! - How a Process-Driven Mindset Helps Improve the Buyer Experience with Asia Corbett * True RevOps Connects Marketing, Sales, CS, & Product with Jordan Henderson
Pat Oldenberg, Vice President of Demand Generation Operations at Motive, joins us in today’s episode of the OpsStars podcast to share his insights on scaling business processes while transitioning from small and medium-sized clients to account-based enterprise-level customers.
Chris Van’t Hof, Director of Revenue Operations at CB Insights, joins us in today’s episode of the OpsStars podcast to share his expertise and experience building a top-notch RevOps team.
Seth Wylie, Director of CS Ops and Admin Community at Gainsight, shares how customer success operations can become a strategic leader and partner to the CCO, what the maturity evolution of this role and the team looks like and what capabilities and skills are required to become a high-performing CS Ops team.
Joe McNeill, Chief Revenue Officer at Influ2, shares his experience setting up the right foundations to enable revenue teams to successfully collaborate to achieve revenue outcomes.
Ross Nibur, Director of Operations at Toast, shares how he built his operations team and how we can successfully hire and train a high-performing group of operators.
In this episode of the OpsStars Podcast, Evan Liang, CEO & Co-Founder of LeanData, joins Rachael to talk about the revenue tech stack - because who better to share his perspective on this fast-evolving landscape within which LeanData sits at the center?
Raheel Alam, Senior Salesforce Administrator at Showpad, joins Rachael to share the skills and insights on what it takes to be a rockstar Salesforce Admin and an OpsStar of the Year.
Maura Ginty, Marketing Advisor and Fractional CMO at Bridge & Maeve Consulting, joins Rachael to discuss what it means to be more data-driven in marketing, how to identify the best accounts to focus on, and how to personalize experiences to win those customers.
David Dulany, Founder and CEO of Tenbound, joins Rachael to share his best strategies, tactics, and tools on how you can optimize and build successful sales development teams.
Pat Oldenburg, Vice President of Demand Generation at Motive, joins Rachael McBrearty to discuss how to set up the foundation for an account-based framework, what metrics you should measure, and why marketers need to work closely with sales to succeed.
TJ Macke, SVP of Strategy at Sapper Consulting shares his thoughts on the current inflection point sales team are experiencing and how the best sellers are supported by RevOps teams with a focus on operational excellence and the intertwining of selling and buying that allows them to be consultative, guide the buying experience and earn customer trust.
In this episode of the OpsStars Podcast, Jon Miller, CMO at Demandbase, shares why using data to drive account intelligence can help sales and marketing teams be more relevant by aligning go-to-market motions and messages to the buyer journey.
Karen Mangia, a WSJ Bestselling Author and Vice President of Customer and Market Insights at Salesforce, joins the conversation today to share how we can succeed in our roles and organizations in the new world of work. Also, she talks about how we maintain our health and wellness, be creative, have our voices heard, and be successful.
Karen is the author of four books: “Success From Anywhere: Create Your Own Future of Work from the Inside Out,” “Working From Home: Making the New Normal Work for You,” “Success With Less: Releasing Obligations and Discovering Joy,” and “Listen Up!: How to Tune In to Customers and Turn Down the Noise.”
Karen is also an internationally-recognized thought leader whose TEDx appearance, keynotes, blogs, and books reach hundreds of thousands of business leaders each year. She is a prolific blogger and sought-after media interviewee, featured in Forbes, and regularly contributes to Thrive Global and ZDNet.
Chris Van’t Hof, Director of Revenue Operations at CB Insights, joins us on this episode of the OpsStars podcast to share his expertise and experience building a top-notch RevOps team.
Previously, Chris was the Director of Global Revenue Operations for Uniphore, Director of Sales Operations for Honor and NextHealth, and Senior Analyst of Sales Operations and Pricing at ServiceSource.
His experience is heavily focused on providing sales teams with insightful and actionable recommendations about product offerings, consultative selling tactics, customer retention, and pricing strategy.
Today, Chris will share some of that experience to provide you with practical insights and advice you can apply to your business and RevOps team.
Kerry is a Featured Thought Leader at Sales Assembly, the industry’s only Scale-as-a-Service platform that leads B2B Tech companies on their journey to scale better, and a Product Marketer at 6sense, an account engagement platform that helps revenue teams identify and close more opportunities by putting the power of AI, big data, and machine learning behind every member of the B2B revenue team.
Kerry brings over twenty-five years of experience in B2B demand generation and management, spanning a broad array of industries and markets. Prior to his current roles, he was an analyst at SiriusDecisions and Forrester, where he authored and co-authored a wide range of key models and frameworks.
In this episode of the OpsStars Podcast, Kerry Cunningham, Researcher and Thought Leader at 6sense and former VP, Principal Analyst at Forrester, joins Rachael to discuss the future of B2B Marketing and Sales including why now is the time to move past MQLs as a measurement of success and how to better leverage Opportunities to support buying groups.
Seth is a self-proclaimed “unredeemable CS Geek,” passionate about creating human first connections. He brings over fifteen years of experience in various analyst and customer success roles and leadership positions.
Before his current role at Gainsight, Seth was the Director of Customer Success Operations at InsightSquared, where he managed various swaths of their CS. He saw the organization grow from fewer than ten employees to the largest company he had ever worked for.
Today, Seth shares how CS Operations can become a strategic leader and partner to the CCO, what the maturity evolution of this role and the team looks like and what capabilities and skills are required to become a high-performing CS Ops team.
Krystal is a Pipeline Strategist at Panther, a cloud-scale security analytics platform that alleviates the pain of traditional SIEM with detections-as-code and a scalable security data lake. She initially got into sales operations as a personal trainer.
Krystal brings over seven years of experience in various Sales and RevOps roles and leadership positions. Before her current role, she was the Director of Revenue Operations at Capacity and the Manager of Sales Development at BizLibrary. She also ran a fitness and wellness business for over seven years, having helped hundreds of people improve their quality of life, both physically and emotionally.
Today, Krystal joins us to share her career journey from Sales to RevOps and into Pipeline Strategy and how this new role collaborates with the go-to-market teams to optimize strategies and processes to increase revenue.
In this episode, Rachael is joined by Justin Schmidt, VP of Marketing at Capacity, an enterprise artificial intelligence SaaS company focused on helping teams do their best work. He is also the host of the Support Automation Show, where he hosts conversations with leaders in customer or employee support who are using technology to answer questions, automate processes, and build innovative solutions to any business challenge.
Justin brings over twenty years of experience in various marketing leadership roles, mainly in digital marketing and publishing. Before his current position, he was the VP of Publishing Operations in Marketing at Multiply, where he led a thirty-member team.
Today, Justin shares his thoughts and the advantages of having Marketing and Sales Ops on the same team.
In this episode, Rachael is joined by Ryann Morrow, Senior Director, Sales Development at Cybrary, a cyber security professional development platform that provides IT and security professionals with the knowledge and skills to achieve their career goals. Ryann joined Cybrary in 2019 and in 2020, Cybrary won an OpsStars Award for Highest ROI Program of the Year for driving a 133% increase in pipeline in just one quarter after a major project to automate their go-to-market processes.
In this episode, Ryann shares how she took her sales development team from survival mode to a thriving organization, by aligning with big picture business goals.
In this episode, Rachael is joined by Mary Shea, Global Innovation Evangelist at Outreach, the first and only sales execution platform that helps revenue teams bring intelligence to workflows, unlock full visibility across the entire revenue cycle, and commit forecasts with confidence. Previously she was a Principal Analyst at Forrester, where she led research and authored the inaugural Forrester Wave for the Sales Engagement category.
Now with Outreach, Mary conducts thought-provoking research on the sales technology landscape, the future of buying and selling, and the criticality of having a diverse, equitable, and inclusive B2B sales organization. She is also the co-host of the Revenue Innovators podcast.
She joins us today to share insights on the new era of sales and why leaders are focused on new strategies, technology, training, diversity, equity, and inclusion to set their organizations up for success.
In this episode, Rachel is joined by Elizabeth Medlicott, Director of Marketing Operations at Model N. Elizabeth has over a decade of experience in marketing operations, primarily in B2B software, for enterprise, mid-market, and start-up businesses, including public and unicorn companies. She is skilled in Marketo, SFDC, ABM, data migration, data management, and various marketing/sales tech stack tools. Model N was also a finalist for a 2021 OpsStars Award for Digital Transformation.
In today's episode, Elizabeth shares how to build a revenue dashboard. In doing so, removing huge operational burdens on MOPs by automating reports and improving the speed and access to critical business information.
In this episode, Rachael is joined by Sean Lane, VP of Field Operations at Drift, a conversational marketing platform that combines chat, email, video, and automation to remove the friction from business buying. Sean started his career in customer success and later led a sales development team. It was there that he learned how important operations were to all the GTM teams’ success. Sean has spent the last four years in operations at Drift, leveraging his experience across the customer journey, working across all the different parts of the operations spectrum — marketing ops, sales ops, and CS ops.
Sean is also the host of the podcast “Operations with Sean Lane,” where he goes under the hood of how hyper-growth companies operate and gives operational tactics needed to scale growth and drive results at your company.
Sean shares how operations can play an instrumental role in designing and ensuring a great customer experience.
In this episode, Rachael is joined by Jeff Ignacio, host of The Revenue Architect Podcast, a podcast for anyone deeply interested in building go-to-market capabilities, revenue operations, and revenue enablement.
Jeff brings a breadth of knowledge learned from his experience across various sales and revenue operations positions. Before his current role, he was the head of revenue and growth operations at UpKeep where he built and developed a team composed of marketing operations, business systems, customer success operations, and revenue enablement.
Jeff will share why it’s a great time for Ops to move from order taker to valued partner to sales – a shift that will earn them a seat at the decision making table and enable them to be leaders in their own right.
In this episode, Rachael is joined by Greg Poirier, the CEO and founder of CloudKettle, a company specializing in improving operations and revenue growth for large enterprises through marketing automation, lead generation, sales management, and renewals. He is also an advisor at Salesforce Accelerate, a three-month virtual program powered by Salesforce for Startups.
Greg is a sought-after speaker and advisor that specializes in marketing and sales operations for SaaS companies with many industry awards to his credit, notably the EY Entrepreneur of the Year (2018) and Atlantic Business Top 50 CEOs. Today he shares his advice on how Revenue Operations professionals can build effective dashboards, including ones that the C-Suite will adore.
In this episode, Rachael is joined by Jason Reichl, the CRO at Breadcrumbs, a revenue acceleration platform based on a co-dynamic lead scoring and routing engine living at the intersection of marketing and sales.
He also co-founded Go Nimbly, a Revenue Operations consultancy, where he currently serves as a board member, advisor, and RevOps Evangelist. He joins us to discuss how today’s customers expect a personalized buying experience and how RevOps can use data and analytics to close the experiential gaps in their GTM processes to maximize revenue.
In this episode, Rachael is joined by Chelsea Katich, Director of Marketing Operations at McGraw Hill, an American learning company and one of the “big three” educational publishers that provides customized educational content, software, and services for pre-K through postgraduate education.
Chelsea is a 5x Marketo Champion, Fearless 50 member, MUG Co-Leader, 2019 Champion of the Year Revvie Finalist, 2020 Adobe Experience Maker Award Winner, and a 2021 OpsStars of the Year finalist. Today, she reveals best practices for marketing operations professionals to help them become more strategic and successfully manage complex projects.
In this episode, Rachael is joined by Asia Corbett, Head of Revenue and Community Operations at RevGenius, a group of revenue-generating sales and marketing professionals brought together to learn, share, support, and grow. Asia joined RevGenius because of its mission to educate, empower, and inspire all revenue professionals and operators.
Asia is passionate about putting processes and structures in place to ensure everyone’s workflow is optimized so that they all execute better together. She’s here to give her perspective on how RevOps teams organize this journey and outlines the steps that you can take to get your team operationally organized.
In this episode, Rachael is joined by Crissy Vetere-Saunders, CEO and Co-founder of CS2 Marketing, a B2B SaaS marketing agency started in the heart of Silicon Valley, now supported by a remote team across the US. With over a decade of experience in marketing operations and demand generation, she is still striving to learn the best ways to optimize the three P’s of tech marketing: people, process, and performance.
They discuss the opportunity for marketing operations to take on the role of leading the customer experience, operationalizing the customer journey, orchestrating the digital experience, and why adopting team coalitions is key to successfully orchestrating cross organization. They also dive into some advice for early in career MOPs professionals.
In this episode, Rachael is joined by Jordan Henderson, Senior Director, Revenue Ops at Revenue.io (formerly ringDNA), a revenue acceleration platform that uses AI to transform sales teams into high-performing revenue engines. His background is spread across revenue operations, sales enablement, sales operations, strategic planning, and project management. He also hosts the RevOps Podcast.
This episode provides a detailed look at what a RevOps team looks like from the inside. We also look at how metrics fit into the RevOps equation, promising technologies leading the way for the future of RevOps, and the key skills needed to become a successful RevOps professional.
In this episode, Rachael is joined by Kimberly Galitz, Senior Manager, Marketing Operations at F5. Kimberly was hired to clean up the Marketo architecture at F5 and apply her expertise with marketing tech stacks to help F5 grow. She’s also a 2x Marketo Champion and the 2020 OpsStar of the Year.
They discuss the confidence issues Ops professionals face and how being a part of a community of Ops professionals helps overcome them. They also talk about the importance of being visible by working to build connections across organizations and highlighting accomplishments to the right stakeholders. Finally, this very first episode of the Podcast includes advice for newbie Ops professionals on how to approach their new jobs with confidence.
In this trailer, Rachael shares what to expect from the OpsStars Podcast, and why we are doing this...