Pioneer Knowledge Services: Recent Episodes

Pioneer Knowledge Services

We make nonprofits work better.

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Susan Tenby

Global Director of Community at TechSoup where I oversee TechSoup’s Social Media, Community Forums and Events, Net Squared program, and will develop the overall Community Management strategy for TechSoup

Online Community, Social Media and Partnership Director of Caravan Studios, where I run all the social media channels, recruit volunteers, identify and engage influencers, curate relevant content, plan and participate in both online and on-the-ground monthly events, speak publicly on behalf of the organization and spearhead development opportunities via network mapping and creation.

TechSoup Online Community and Social Media Director, where I was responsible for the strategy behind the community team's promotion, management and direction of the TS community forums and social media channels.

Designing a social networking and live, interactive event plan across the social graph for the community that TechSoup serves

Runs the social media accounts for the legendary all-female rock band, The Go-Go's.

Launched a community of over 400 nonprofit staff members and volunteers in Second Life.

Asked to Testify before the US Congress about this work in virtual worlds

Runs an active monthly online community meet-up in San Francisco for fellow online community managers in he SF Bay Area to exchange ideas and best practices with a membership of over 1500

Frequently speaks at conferences on online community & social media best practices

Subject Matter Expert who writes and consults on the topic of online community building in its various forms.

Has deep understanding of what it takes to launch and sustain a community from the ground-up and has done this successfully many times with many of my philosophies being kept in practice for over 10 years.

Specialties: Second Life, Social Networking Apps, Conference Speaking Appearances, Clips, Blogs, Groups, listserv's, Community Management

For Press coverage, see: http://del.icio.us/suzboop/susantenby http://npsl.wikispaces.com/Press+Coverage

Resume at: http://susantenby.com/about-me/cv/

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Susan Tenby

Global Director of Community at TechSoup where I oversee TechSoup’s Social Media, Community Forums and Events, Net Squared program, and will develop the overall Community Management strategy for TechSoup

Online Community, Social Media and Partnership Director of Caravan Studios, where I run all the social media channels, recruit volunteers, identify and engage influencers, curate relevant content, plan and participate in both online and on-the-ground monthly events, speak publicly on behalf of the organization and spearhead development opportunities via network mapping and creation.

TechSoup Online Community and Social Media Director, where I was responsible for the strategy behind the community team's promotion, management and direction of the TS community forums and social media channels.

Designing a social networking and live, interactive event plan across the social graph for the community that TechSoup serves

Runs the social media accounts for the legendary all-female rock band, The Go-Go's.

Launched a community of over 400 nonprofit staff members and volunteers in Second Life.

Asked to Testify before the US Congress about this work in virtual worlds

Runs an active monthly online community meet-up in San Francisco for fellow online community managers in he SF Bay Area to exchange ideas and best practices with a membership of over 1500

Frequently speaks at conferences on online community & social media best practices

Subject Matter Expert who writes and consults on the topic of online community building in its various forms.

Has deep understanding of what it takes to launch and sustain a community from the ground-up and has done this successfully many times with many of my philosophies being kept in practice for over 10 years.

Specialties: Second Life, Social Networking Apps, Conference Speaking Appearances, Clips, Blogs, Groups, listserv's, Community Management

For Press coverage, see: http://del.icio.us/suzboop/susantenby http://npsl.wikispaces.com/Press+Coverage

Resume at: http://susantenby.com/about-me/cv/

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Dr. Cynthia “Cindy” J. Young is the Founder/CEO of CJ Young Consulting, LLC, a knowledge management consulting firm, as well as the Tomahawk Mission Planning Cell Curriculum Development and Training Lead with Leidos in Virginia Beach, VA. In 2012, she retired as a Surface Warfare Officer after 23 years in the U.S. Navy which is…

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Frank DeDominicis is a vintage DiSC trainer, former Big Brother, and Global Goodwill Ambassador. His skills-based work empowers individuals and teams. Frank’s fun, interactive, interdisciplinary teaching approach helps to develop strategic growth plans, untangle Gordian knots, and learn productive conflict and emotional intelligence skills to boost productivity and personal fulfillment. DiSC is the world’s most…

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Neil Wagner graduated with a B.Comm in 1976 and an MBA in Finance from Concordia University in 1978, and went to work at Bell Canada in Ottawa, where he quickly applied his financial and quantitative skills to write the first financial plan for the Computer Communications Group of Bell. After 2 years, Neil was recruited…

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With a broad background in the Oil, Water, Healthcare, Finance and Emergency Management industries, Stuart French is author of the www.DeltaKnowledge.net blog, and currently the Head of Knowledge Management at Country Fire Authority in Melbourne, Australia and Chair of the AFAC Knowledge, Innovation & Research Utilisation Network (KIRUN).  Stuart combines 25 years of professional experience…

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Yadi Caro has been working with teams of developers and engineers for over a decade with US military organizations. Her expertise is to work with teams and customers solving organizational business processes and creating technical solutions. Her certifications include Organizational Behavior (Harvard), Project Management Professional (PMP), Scrum Product Owner, Certified Knowledge Manager, Lean Six Sigma,…

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Dr. Annie Green is a Digital Thought Leader and Knowledge Strategist/Architect.  She advocates for leadership and management  of organizations to learn what they need to know to improve the overall health and performance of their organization.  She provides the “big picture” that gives a more holistic solution.  Her 30+ years of expertise have resulted in…

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Andrew is recognized globally across Arup as a subject matter expert on Knowledge Management especially around capturing and applying Lessons Learnt and Communities of Practice (COP) Andrew has designed and delivered numerous innovative and engaging workshops with employees from numerous disciplines up to executive level. He engages with a number of respected KM (Knowledge Management)…

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Luis Suarez is a well-seasoned Social / Open Business strategist and 2.0 practitioner with over 26 years of working experience on Knowledge Management, Collaboration, Learning, Online Communities, Remote / Distributed Work and Social Networking for Business, I’m currently focusing on helping organizations make the most out of their own change management initiatives and digital transformation…

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Elizabeth Hunt is Senior Director, Global Network Marketing and Enterprise Communications at TechSoup. She leads a team that strategically supports the digital marketing needs of the TechSoup Global Network of 62 independent big tech NGOs who collectively serve mission critical technology solutions, strategy and skills-building resources to community-based nonprofit organizations in more than 230 countries…

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In this KM Lobby - At SÉRVULO https://www.servulo.com since 2011, Alexandra Belacorça is the Knowledge Manager at the firm since 2013. She is graduated in Law from the Faculty of Law of the University of Lisbon and was admitted to the Portuguese Bar Association in 2020

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Céline is a global Engagement Influencer, and helps leaders and organizations succeed and grow by engaging their clients, partners and employees.Engagement is the active mobilization of many talents, to deliver value together. This requires new leadership methods, tools and behaviors.Thanks to a rich experience in the corporate world acquired over 3 continents in large and…

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Amit Taneja serves as the inaugural senior vice president and chief inclusion, diversity, equity, and accessibility (IDEA) officer at Chautauqua Institution. He provides leadership on several institutional priorities to make Chautauqua more diverse, equitable, inclusive, and accessible, including the creation of the IDEA strategic plan, training, policy issues and practice updates. Amit engages with the…

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John Antill is currently a Knowledge Manager at US Army Expeditionary Civilian Workforce. With over 14 years of progressively responsible knowledge management experience in complex technical roles – both military and civilian – requiring exceptional project coordination, problem solving, and management skills, John has established a track record of success by leveraging a collaborative leadership…

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With over a decade in the KM field, Brett Patron is a Senior Knowledge Management Advisor for the Office of the Chief Knowledge Officer of US Army Training and Doctrine Command.  Previously, he was a Deployable KM Strategist with Joint Enabling Capabilities Command (JECC), based in Norfolk, Virginia.  With JECC he deployed on over 30…

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Kevin Moffatt, Co-Founder and CEO of Valencor, is a hands-on executive leader with over 20 years of experience leading multi-national teams providing innovative enterprise solutions and services in challenging operational environments. His focus on enabling and aligning high performing teams and evolving technical approaches has consistently delivered results across a broad spectrum of disciplines, including…

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Moya (Deacon) Radley serves as Manager of Technical Capability at IAG New Zealand and is an experienced data, information and knowledge management professional, with a track record of leading teams and delivering projects. She is passionate about developing people, and encourage a collaborative and safe culture to help team members become the best that they…