Wilson Trainership: Recent Episodes
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On this episode, Ron and Brian dive into what it takes to have a refined office process
On this episode, Eric and Travis cover several topics going in our SERVPRO world right now
On this episode, Ron and Brian talk change. Change is never an easy thing but a necessary one as they discuss the changes going on with the Wilson Trainerhsip
On this episode, Ron and Brian discuss the A to Z's of Production, taking a 60,000-foot view of the beginning to the end of a job from a Production viewpoint.
On this episode, Ron and Brian are back with the first podcast of 2020! The guys share some insights from what the learne in 2019, changes going on in 2020, and how you will use those in this upcoming year
On this episode, Travis and Eric kick-off 2020 with some vision on what is to come this year, changes to some of the content you see and hear each month and how you can ensure this is the most productive year you've had yet!
On this episode, Eric and Travis reminisce on 2019 in celebration of everything that everyone in the Wilson Trainership achieved as well, cover some items from the 2019 Winter Area Meeting
On this episode, Ron and Brian are joined by Kim Davis, the Office Manager for SERVPRO of Birmingham, to talk more in-depth about the new Job File Coordinator role
On this episode, Eric and Travis are talking about the age-old problem of blowing your healthy eating habits during the holidays can easily relate to your craft of making headway with your COI's
On this episode, Eric is joined by Adam West, MSC for SERVPRO of Birmingham, to talk about Google rankings with your blogs, Webstages and how to be more impactful with Trainership resources.
On this episode, Ron and Brian are joined by Brady Wilson, Owner of SERVPRO of Birmingham, to talk about what goes into having a successful meeting, why they are important to plan and the benefits
On this episode, Eric and Travis are once again joined by Will Townsend, Key Accounts Holder for SERVPRO of Birmingham where they continue to talk all things fire in preparation for Fire Month in November
In this episode, Eric and Travis are joined by Will Townsend, Key Accounts Holder for SERVPRO of Birmingham. Will shares his experience with the guys about marketing and building relationships with our local first responders.
On this episode, Ron and Brian talk about how we end each of our TOTW and podcasts making sure to remind you to "Be consistent and follow the system" but what does it really mean? The guys dive into what it means to "Follow the System"!
On this episode, Eric, Travis, and Beth recap the wins and losses from the Fall 2019 IITWI sessions. Then shift gears for what to expect with the 4th Quater as we round out 2019
On this episode, Travis and Eric come with the second part of our two-part series and are joined by Beth Box, Marketing Support Specialist for Wilson Trainership and Adam West, Marketing Support Coordinator, for SERVPRO of Birmingham
On this episode, Travis and Eric begin a two-part series and are joined by Beth Box, Marketing Support Specialist for Wilson Trainership and Adam West, Marketing Support Coordinator for SERVPRO of Birmingham
On this episode, Brian and Ron have guests from Team Lamey, Simon Porter and Allison Monge who both serve as estimators in SERVPRO of Anniston, Gadsden, and Marshell County.
On this episode, Eric and Travis elaborate on the ERP Challenge that has been issued from our Corporate office and also talks about a Challenge the Wilson Trainership has thrown down with watching the TOTW on the microsite
Eric is joined again by Jeff Latham, Claims Manager at Cobbs Allen for part 2 of our COI Interview Series
Eric and Travis are back from Convention 2019, ready to hit the ground running! The crew takes some time to recap all the things they learned and heard at convention while looking ahead to the remainder of the year.
Ron and Brian cover what they got to see and hear at the 2019 Convention about everything Operations and Office related
On this episode, Eric is joined by a special guest, Jeff Latham who is a Claims Manager in the Commerical Lines at a local independent office in Birmingham, AL called Cobbs Allen
On this episode, Travis and Eric talk about the meaning behind being "One Team", what it is the Trainership is seeing and the vision for where things are going
On this episode, Eric and Travis decided to extend their time with COI guest, Kyle Sandlin, VP of Claims Management for Valent Group out of Birmingham AL. Kyle stays on to continue sharing how you can be successful when working with Independent Agents.
Brian and Ron are joined by our Audit/Compliance Support, Natalie Beam and Admin Assistant, Chelsea Kott to talk about bridging the gap between Production and Office in an effort to communicate better
On this episode, Eric and Travis continue with their COI series as Kyle Sandlin, VP of Claims Management for Valent Group out of Birmingham AL, joins them to share his experiences in working with SERVPRO.
On this episode, Eric and Travis have a special guest, Betty Swann, who is a retired property manager. Betty comes to share in her experiences with property management and how you can be successful in building relationships with your property management COI's
Live from our Area Meeting in TN, Ron and Brian invite several owners up to talk about their Operation/Office procedures
Live from our Area Meeting in TN, we invite several owners up to talk about their Marketing Divisions
On this episode, the guys talk about the marketing spending and budgets with SERVPRO of Birmingham SMM, Jeremy Brittain
On this episode, Brian and Ron dive in COA's, Leads Intake System, Servpronet 3.0 and the Hero Ready Training Program
On this episode, Travis and Eric give us an In it to win follow up and an update on the upcoming SWAG
On this episode, Travis and Eric talk about consistency feedback in marketing, the February 2019 SWAG and have a guest, Trent Hammonds from SERVPRO of Conway, AR
One this episode, Brian and Ron have their very first podcast where they talk about First Notice/Leads Intake Initiative and how to use Drybook Mobile
In this episode, Travis and Eric share the vision for a new direction, share some stories from the field and touch on the February 2019 SWAG
On this episode Travis and Eric recap of 2018, where 2019 is headed and are joined by SERVPRO of Dothan's, Jessica Whitehead