Shift

PwC Canada’s Shift, our podcast series digging into the key digital trends and topics that can help make your business transformation a reality.Hosted by Executive Creative Director, Jon Finkelstein, and featuring conversations with senior executives from Canadian private and public sector organizations around digital transformation, innovation and balancing customer experience with changing internal capabilities —people, process, technology. Find out more and contact us at www.pwc.com/ca/shift Learn more about PwC Canada’s services at www.pwc.com/ca/transformation This podcast has been prepared for general guidance on matters of interest only, and does not constitute professional advice. You should not act upon the information contained in this publication without obtaining specific professional advice. No representation or warranty (express or implied) is given as to the accuracy or completeness of the information contained in this podcast, and, to the extent permitted by law, PricewaterhouseCoopers LLP, its members, employees and agents do not accept or assume any liability, responsibility or duty of care for any consequences of you or anyone else acting, or refraining to act, in reliance on the information contained in this publication or for any decision based on it. "PwC” refers to PricewaterhouseCoopers LLP, an Ontario limited liability partnership, which is a member firm of PricewaterhouseCoopers International Limited, each member firm of which is a separate legal entity.