Staff: Recent Episodes
Two Guys and a Question
In this episode of Two Guys and a Question, Alan Creedy and Danny Jefferson confront a hard truth: mediocrity is quietly shaping funeral service. Through decades of research and firsthand experience, they reveal how passive cultures, fear of change, and outdated habits keep funeral directors from achieving their true potential. But there is hope—by embracing [...]
In this episode of Two Guys and a Question, Alan Creedy and Danny Jefferson tackle one of the most overlooked — and costly — issues in funeral service: the absence of intentional mentorship. Drawing on a century of combined experience, they explore the cultural, financial, and reputational damage that happens when seasoned professionals fail to [...]
Interestingly, there is one prevailing culture and two prevailing leadership styles in the funeral profession. Unfortunately, these often lead to dysfunction. While most staff members have a solid grasp of what their leaders don't like, most often, they have no idea what their leaders are hoping for. The result is a lot of well-meaning people [...]
One of your licensees comes to you and asks: "What is the one thing you want me to accomplish with every family I serve?" What would you say? Alan and Danny discuss this idea in light of interviews with many funeral home owners.
Continuing their previous conversation about Why we do what we do, Alan and Danny discuss what essential trait funeral service has lost in the last 15 years and how we can get it back.
Simon Sinek in his profound TED Talk made the statement that "People don't buy what you do, they buy WHY you do it." Danny and Alan discuss "Why Funeral Directors Do What They Do" in this brief episode.
Danny and Alan discuss why and why we don't delegate as well as the advantages to you, your staff and your customers of delegating tasks.
Alan and Danny Interview Bob Heidlage of Global Recruiters about why staff leave and why they stay and how to find good ones. You can reach Bob Directly at Global Recruiters of Batesville: (812) 932-1290 bheidlage@grnbatesville.com
Cody Jones of Callaway Jones joins Alan and Danny to address the staffing crisis. Great ideas for getting and keeping quality staff You can learn more about Callaway Jones and see a great video of the facility at https://callawayjones.com/ You can reach Cody for questions at cjones@callawayjones.com
Danny and Alan offer two options that can be done today to relieve the staffing crisis. PLEASE FORWARD THIS LINK TO YOUR NFDA AND STATE ASSOCIATION REPS.
Danny and Alan believe the solution to our current labor crisis is getting non licensees to do non licensed work and allow the licensee's to focus on licensee work. But what if they licensees won't cooperate? Here are some thoughts
Alan and Danny discuss the rapidly increasing compensation challenges of the profession